User Manual - Heattend Products Ltd
Contents
1. To confirm the reset press OK again to cancel the RESET press any other key Default Values e Working mode OFF e Comfort Temp 19 C e Economy Temp 17 C e Frost Protection Temp 5 C e Manual Mode Temp 19 C e Temperature Compensation 0 C e No RF paired network e Temperature units C e Control type PID e Default Programme All Economy ducasa 10 11 ducasa MAINTENANCE AND CARE Ducasa radiators require very little maintenance The surfaces of the radiator must not be cleaned with an abrasive product or those containing granular substances We recommend regular cleaning with PH neutral products In order to clean the radiator it is recommended that the electric power is switched off Guarantee Your appliance is guaranteed for 10 years against leakage and 2 years on electric and electronic components from the date of purchase during this period we will repair or exchange at our discretion any faulty or defective parts providing the appliance has been used in accordance with the operating amp installation instructions and has not been misused or mistreated in any way Any unauthorised repair or attempted repair will invalidate the guarantee You may be asked to return the product to our workshop for inspection to establish whether the fault is covered under the guarantee The guarantee is valid in the UK only This guarantee is additional to your statutory rights In the unlikely event o2. the screen To select one of the three advanced settings C1 to C3 use the keys and choose the required mode by pressing OK The advanced settings are 1 C1 gt Choose F or C 2 C2 gt Choose type of control 3 C3 gt Temperature Compensation Degrees Fahrenheit or Celsius C1 Select C or F with the keys and confirm with OK button oO C5 O Type of Control C2 You access the setting mode control showing the type of control currently used There are 4 types of control PID hysteresis of 0 25 C hysteresis of 0 35 C hysteresis of 0 50 C and hysteresis of 0 75 C To change type of control press Confirm with OK The screens shown are 7 Link wn IC wm IC HU C 5 ILI J9 Link 2 Link HUSU AG IS Temperature Compensation C3 In this mode the display will alternate between the temperature compensation offset and the measured temperature with offset applied Alter the offset with the buttons and confirm with OK Temperature compensation can be adjusted up to 3 C tink Link ducasa Radiator Reset Resetting the radiator will return all settings to the factory defaults and will also delete any pairing with a smart lcommand Gateway To activate the RESET feature press the OK button and the CONFIG button for 10 seconds The following screen will appear
3. E1400200 ducasa AVANT DGi Thermal Electric Radiator Operating and Installation Instructions Read these instructions carefully and retain for future reference Models AVANT DGi 350 AVANT DGi 500 AVANT DGi 800 AVANT DGi 1000 AVANT DGi 1300 AVANT DGi 1500 AVANT DGi 1800 smarta NOTE A qualified electrician must carry out the electrical installation of this radiator The Electrical installation must comply with the current UK regulations Any claim on the warranty could be invalid if these requirements have not been met 03072015 Ready for command CONTENTS General Important Information Page 2 Installation Instructions Page 4 Electrical Power Supply Location of Radiator Mounting of Radiator Operating Instructions Page 7 Controls Switching On Setting the temperature Selection of Mode Programming Keypad Locking Anti Tamper Maintenance and Guarantee Page 12 GENERAL INFORMATION The Avant DGi has a special cast aluminium body specifically designed to assure the maximum rate of heat radiation the air circulation channels provide a very efficient convection effect A unique manufacturing process provides bubble free filling so that the fluid delivers warmth from the heating element in a totally uniform way ensuring that the entire surface of radiator provides comfortable heat A monotube heating element ensures maximum heat output Designed and fabricated in a
4. Link HOOHSAVONGQHONORKENERONT MV Wu C Programming starts on Monday at 00 00 and is set by choosing the required Mode for each hour of the week Use the OK button to choose between Comfort 3 Economy or Frost Protection modes On the screen programme hours will show two blocks for Comfort one block for Economy and no blocks for frost protection After choosing the mode press the buttons to select the next hour to be programmed When a full day has been programmed the screen moves to the next day Once each day of the week has been programmed the clock must be set Press the CONFIG button to exit from programming screen and enter the time setting screen To select the day of the week 1 Mon 7 Sun press buttons and confirm with the OK button Next select the hour confirm with OK and then select the minutes and confirm pressing OK once more 3 Link ie 13 If a radiator is paired with a smart command Gateway time setting is not required as it recognises the system s time automatically Programming with Smart Commmand To programme your Avant DGi with a smart command Gateway you must pair the radiator to the Gateway First you must activate the pairing discovery mode in the Gateway Details of this can be found in the smart command instruction manual Once this is done press the CONFIG button on the radiator and use the or key until the RF icon flashes Press
5. OK and Link together with an antenna icon will appear in the top right of the screen 7E Link A n RF Another way to pair the radiator is to press the OK button for 3 seconds while the radiator is in one of the main modes OFF AUTO MANUAL Your Avant DGi radiator is now ready to accept programme instructions from the Gateway you will need to complete smartlcommand web activation If the radiator has been linked to the Gateway and for some reason communication is lost the Link icon disappears and the antenna starts flashing Keypad Locking Anti Tamper The keypad can be locked to prevent any unauthorised person children people in public places nurseries offices hotels etc altering the settings of the radiator To lock the keypad depress and hold the and buttons at the same time for 3 seconds until bloc appears on the screen Any button presses will be ignored and bloc will be displayed on the screen To unlock keyboard once again press and hold and for 3 seconds until the word bloc disappears When the keypad is locked the radiator will still receive communications from the smart command Gateway Advanced Settings To enter the advanced settings mode press CONFIG while the radiator is in one of the main modes OFF AUTO MANUAL The following window will appear Now press the CONFIG button for 5 seconds and C1 appears on
6. ccordance with EN 60335 1 EN 60335 2 and EN 55014 regulations for domestic appliances Standard colour White RAL 9016 Class Wall mounted by quick fixing system Capillary over temperature safety limiter On off main switch illuminated Overheat protection Key pad locking anti tamper NTC electronic sensor Fitted with mains power cable approximately 1450mm long without a plug ducasa Technical Data Number Of Power Size mm Net Weight Fins Rating W Kg sso 340x580x100 69 SAmp s00 420x580x100 8 5am Avant DGi800 6 so Avant DGi t00 e 1000 740x580x100 16 10Amp _ MODEL Fuse Rating Important Information See Section Installation Instructions Location of Heater for important safety notes regarding the siting of the appliance Due to the surfaces of the heater becoming hot it must not be positioned directly against or below flammable surfaces Do not dry clothes or towels on the heater nor leave fabrics magazines spray cans volatile substances or similar objects within 250mm of the heater In case of breakdown or damage turn off the appliance at the main On Off switch and notify the supplier If the electricity cable gets damaged it must only be replaced by a technician appointed by the supplier This will avoid possible risks and ensure that special tools are available if needed This appliance is not intended to be used by persons incl children with limited phy
7. e wall with plugs and screws Be sure that the supports are mounted in the correct position Fig 2a Fig 2b Lift the radiator and hang it on the supports as Figures 3a and 3b ducasa As soon as the radiator is hanging on the supports press on the locking plate until a click is heard See Figure 4 The radiator is now installed UNLOCKED LOCKED CONTROL OPTIONS The Avant DGi is designed to be used in conjunction with the smart command system and APP providing total control of your radiators from anywhere in the world via the internet The APP is available for both Android and IOS devices and offers the ultimate in control and energy monitoring It is also possible to programme each radiator individually without the APP by using the inbuilt buttons and LCD screen This may be convenient for single radiators however we recommend the smart command to control multiple radiators Finally the radiators can be used in manual mode which bypasses any programming and provides simple On Off operation ducasa OPERATING INSTRUCTIONS The control is based on four buttons and an LCD display ducasa Days of the week A S Radio paired icon 3 ink AM k Oh an ah izh 16h 20h 2 h Programmed hours Desired gt am am temperature _ I I Or Heating indicator cc lL AUTO Current Mode AUTO MANUAL OFF Increase Mode OK AUTO MANUAL OFF CONFIG PROG Decrea
8. f a problem with your appliance please contact your supplier Correct Disposal of This Product Waste Electrical amp Electronic Equipment Applicable in the European Union and other European countries with separate collection systems This marking shown on the product or its literature indicates that it should not be disposed of with other household wastes at the end of its working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take this item for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product should not be mixed with other commercial wastes for disposal UK Distributor of Ducasa Products Heattend Products Ltd Ready for smart jcommand Web www heattend co uk Email enquiries heattend co uk
9. reaker with a contact gap of at least 3mm or by a thermal magnetic circuit breaker Location The ideal place to site the Ducasa radiator is as close as possible to coolest wall in the room but it is not recommended to site the radiator on un insulated exterior walls in this case the part of the wall behind the radiator should be insulated In bathrooms the radiators must not be sited inside the protected areas The control unit switches must not be reachable directly or indirectly by a person in the bath shower or using the wash basin The radiator under no circumstances should be installed below an electric power point Choose the location of the radiator in respect of the minimum distances that are indicated in Figure A Fig A Pe aia sill 150mm min 150 unobstructed space each side mM lt _ 150mm Note If the window sill protrudes less than 20mm the gap above the heater can be disregarded ducasa Mounting The Radiator Place the radiator on the floor as shown in Figure 1 For radiators with 4 6 8 or 10 elements position the supports supplied with the radiator as shown in Figure 1 For radiators with 12 elements the supports should be positioned between the second and third elements from each end Place the supports between the elements as shown in Figure 2a mark points on the walls through the fixing holes as shown in Figure 2b This determines the spacing of the supports Fix the supports to th
10. se Ducasa DGi Radiator Controls main switch Switching ON Master Once the radiator has been mounted on the wall and correctly connected to the main electricity power supply press the main On Off switch on the right hand side of the radiator After around 3 seconds the screen will show various information and the radiator is ready to work Switching OFF Master To switch off the radiator press the main On Off switch on the right hand side of the radiator The LCD screen will be blank and the radiator will lose connection with the smart command Gateway Stand by function Press the Mode OK button until the symbol is present as shown in the following screen 4 Link A 1 0 ICUs When the radiator is in Stand by Mode it will retain programmes and continue to communicate with the smart command Gateway but will not heat To switch the radiator On again press the MODE button to choose programme mode or manual mode _ amp _ you will see the following screens Link 3 Link man am am O lt a lt gt LL JIL IIG A AUTO C ducasa Manual Programming To assist with programming the LCD screen is backlit and will stay illuminated for approximately 10 seconds after the last button is pressed When the radiator is operational and the room temperature is lower than the set temperature the heating symbol will be shown indicating
11. sical sensory or mental capabilities or who lack experience except for those under supervision or who have received instruction in the use of the appliance from a person responsible for their security Children must be supervised in order to ensure that they do not play with the appliance WARNING In order to prevent overheating do not cover this appliance There has to be free movement of air around all surfaces of the appliance This symbol DO NOT COVER is placed on the heater as a reminder to the user ducasa INSTALLATION INSTRUCTIONS Electrical Connection A qualified electrician must carry out the electrical installation of this radiator The electrical installation must comply with the current UK regulations Any claim on the warranty could be invalid if these requirements have not been met The radiator requires a 230 240V 50 60Hz power supply Connecting wires Brown Live Blue Neutral Yellow Green Earth The connecting wires must be of the appropriate section in regards to the length of cable type of cable and power rating of the apparatus The apparatus must be connected into a fused connecting box fitted with an appropriate sized fuse for the radiator see Technical Data on Page 3 We recommend that the connecting box is positioned 10cm to the right of the apparatus and at 15cm above the floor According to regulations the apparatus must be connected to the power supply by means of an all pole circuit b
12. that the radiator is producing heat When the room temperature equals oris above the set temperature the heating symbol will not be present indicating the radiator is not producing heat The following screens show OFF AUTO and MANUAL modes To chose diferent modes press MODE OK button T ar W Link 3 Link A Link A i09 7 Pro When the radiator is in AUTO mode the temperature can be changed by pressing the buttons This change will remain active until the next programme change or until midnight when the temperature will revert to the preset value Use the keys to change the temperature when the radiator is in MANUAL mode Adjust Programmed Temperatures Adjusting temperature in the following way will only effect the temperatures used for programmed modes To change these set up temperatures press the CONFIG button and the following screen appears Link ducasa When the temperature setup icon l starts flashing press OK to scroll through each mode 7 7 Link Link Link BOL Sut 2255 Press the button to change the temperature of each mode then press OK to confirm and go to the next MODE and exit to the temperature setting screen by pressing CONFIG Setting Programme and Clock To start programming press and hold CONFIG PROG button for 3 seconds and the following screen will appear 1
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