Pocket tek® - Gecko Alliance
Contents
1. Pocket tek Palm OS based spa service technician digital assistant by Gecko Alliance User s Manual Spa info e Current states e Spa setup e Troubleshooting e Advanced tools e Documentation and much more e Important You should register your Pocket tek to access all features and possibilities of ServSoft version 2 Being a registered user will also enlist you to receive expert technical support eNewsletters special offers and early notification of software upgrades Fast easy efficient that s Pocket tek For information on how to register Pocket tek and how to download software updates from Pocket tek com to your computer and then hotsync to your oda read through the pages of this manual and the Owner s Manual of your pda or consult our online manual Your ServSoft will also perform automatic spa updates It will warn you if there is a potential problem with a specific part number or software If such thing occurs the ServSoft will suggest you a solution to solve the problem We recommend that you take the time to carefully read over this manual in which we have attempted to present as clearly as possible everything you need to know to use ServSoft Pocket tek However if you need more information or further Clarification about anything please feel free to email us at info geckoal com or you can call us Technical Support at 1 800 78 GECKO Depending on the soa model y2. OO000 35 e Once the cartridge is fully inserted you can turn the power to the MC MP back on Line up the IR portal located at the top of your Palm m100 Cor m105 with the IR detector transmitter on the cartridge and you are ready to exchange data with the soa Now you can query the spa download software troubleshoot etc which Is all explained in detail further on in the present document For best results you should be within 1 meter 3 ft of the spa e Before leaving don t forget to remove the ADIR 1 cartridge from the MC MP spa pack and to reattach the soa pack cover 36 C O00000 mf EFE ol ServSoft v2 User s Manual How to install the in Pocket ADIR II into an MC MP or in series spa pack In Pocket ADIR Ilis the new and improved communication interface that allows your PDA to communicate with the MC MP or in series spa pack in cocket MP Serie adapter IOC connector lt gt MTA 100 DIN connector connector in cocket in pac Serie DIN adapter connector KS in link connector Pocket tek Communication with MC MP pack is possible through an in pocket series cable adapter arranged with a DIN connector and a MTA 100 on each end The DIN end connects to the ADIR II and the MTA 100 end connec
3. Oo OD When tapping the pictogram the Palm updates or detects all data from spa pack ServSoft v2 User s Manual Automatic update Upon synchronization of the ServSoft the system verifies the software version When a Firmware update is needed a series of screens appears to inform you of the changes about to take effect Answer Yes to accept changes Firmware Update The spa needs a firmware update do you want to proceed now When saving existing low level configuration is desirable answer Yes to the following prompt screen Save and Restore Config Do you want to save the SPA configuration and restore after upload Yes Pocket tek In some instances when major software modifications are required the system will do a complete rewrite of all parameter configurations Furthermore the bootloader may also need to be updated in this case the bootloader will be transferred to the pack first then the ServSoft automatically proceeds to do a spa pack update The following screen prompts you to update the boot loader MISPA Firmware Update information E The bootloader must be updated press OK when ready to begin transmission 11 12 Interface information If it is not possible to communicate with the spa pack and ServSoft desired function needs the pack software number a part number selection window will open up and ask you to select the pack s product part number 0 TS
4. positions of your spa pack by tapping Jumpers low level button System Contig You can locate output P connectors wiring diagram by Jurnpers low level tapping Connector locator button Documentation d 29 Pocket tek Documentation Jumpers settings To access this page tao Documentation icon then tap Jumpers low level button a The position of jumpers used on the spa pack you ca LE Mod are troubleshooting will aopear on this page Of course we Celcius you cannot change here the jumper positions since it has h Ho Blower to be done manually However if you click on a jumper Pump 22 Sp icon its position moves temporarily the time to show the configuration changes available if the user were to ag mel ey ohysically change that jumper of position a Regular Light a Light 2 int Please note that this option may not be available de es Indoor Summer Mode pending on ServSoft configuration Use right Arrow to access Low level setting page if appli Jumpers Setting cable depending on system configuration or left Arrow to go back to last page displayed Last page Access to selected low level setting if applicable 30 ServSoft v2 User s Manual Low level setting You can change low level setting by tapping in the box of the outout you want to modify Please note that this option may not be available depending on ServSoft configuration Use Send button when you are done with all changes
5. Sp F d F d Ozone Jigna eceso Connector locator w er ROo 33 Pocket tek How to install the Pocket tek ADIR I communication cartridge into an MC MP spa pack Pocket tek s ADIR 1 is the small plastic cartridge that allows your Palm m100 or m105 to communicate with an MC MP spa pack when making service calls thanks to IR infrared technology Below are the basic steps to follow to install the cartridge in an MC MP It is preferable to tum off power to the MC MP while installing the ADIR 1 cartridge Hot connecting is not a problem but the MC MP board may reset if done this way Remove the MC MP cover you will need a Phillips screwdriver to remove the four screws Locatetheslotdesignatedtoaccommodatethecartrid ge on the lower right side of the MC MP board Locate the two extensions sticking out from each side of the cartridge Notice that one is slightly wider than the other Hold the cartridge so that the slightly wider side is toward the top and the IR detector transmitter and gray 4 pin connector are facing away from the spa pack The side with the extensions is the one you must insert into the slot provided in the lower right hand corner of the soa board Pocket tek Now slide the cartridge into the slot provided on the MC MP PC board It should slide into position fairly easily If you are having problems check to make sure you are holding the cartridge with the wider extension arm at the top
6. and perform your first HotSync Operation HotSync is a very handy function that allows you to synchronize that is exchange and update the data stored in your Palm handheld with the data stored in your Palm Desktop software on your computer Pocket tek Supported PDAs amp Packs Please note that ServSoft v2 0 cannot run on PDAs with less than 2 meg of RAM 8 meg recommended Also ADIR I is not compatible with all Palms using the OMAP processor such as Zire 21 Zire 71 Tungsten T Tungsten T2 amp Tungsten E This is why the use of our new generation ADIR II is strongly recommended Pocket tek now supports most of Gecko Alliances spa packs such as MSPA MP metapacks as well as the new inoac products Furthermore Pocket tek also provides support for Geckos M CLASS series of soa systems More information on these packs can be found on respective manufacturer web sites To get more info on Gecko s MC MP spa controls go to htto Mwww geckoalliance com class To get more info on Gecko s in series products go to htto AMwww geckoalliance com aeware How to download software updates The ability to download ServSoft updates directly from our web site to your computer and then to your pda is one of the most interesting features of Pocket tek The Download Center is the easiest and quickest way for you to keep up to date on all the latest software upgrades and database develooments Fast direct access to all soft
7. om Odoys S iiaa O2 P5 Closed 10 48 am O days recent 03 FS Closed 10 55 am O days d FS Opened 10 55 am 0 daws 0S FPS Closed 10 55 am O days Last page Error selected count page 25 Advanced tools 26 Error count This page is accessible through the Error log page Displayed are statistics from all the errors that occurred on the spa pack you are troubleshooting Use Reset to clear all data and Refresh to see if an error has not occurred since the last time Note that for the in pac series error data list will be dis played by categories Remote heater Spa pack PQ 02 Oz COCOSGS High Lirnit Flow stuck OPER Flow stuck CLOSED 11 Owerheat T Temperature probe 1 Refresh Error Count ServSoft v2 User s Manual Advanced tools General statistics To access this page tap Advanced tools icon and then tap View statistics button These statistics will helo you identify rapidly any wrong or days total service time improper use of the spa pack you are troubleshooting days since the last Non hOWer UE resettable Use Reset if you want to clear all data of the resetta Since the last service reset ble section from the number of resets at Power up to power Up since last reset the number of freeze cycles occurred DJS Freeze cycles occured peceHable Freeze cycles occured The non resettable section keeps track of the service i time rendered by the pack at this point as
8. to make them effective Remember that Send button will not appear on the display until you have done at least one modification in the low level setting Get button is used to retrieve all data of soa pack if you haven t used the Send button before Use Load Save button to save changes into the PDA s memory Note In this page refresh sequence cannot be per formed even if you tao Refresh button Pocket tek Documentation cocncoi e config S ame 31 Documentation Saving low level setting When you are done with all the changes you can save low level setting Use Save button to save the parameter configuration into the Palm s memory OOO A Low Level File List You ll be prompted to enter a configuration description Soft291 Model 2 then to save it with its respective software number Note Soft291 Model 1 that you may change file name suggested by the ServSoft for your own description name Use Load button to recuperate stored low level setting FileName Soft291 Model 3 Use Delete button to erase the selected file 32 ServSoft v2 User s Manual Documentation Connector locator To access this page tao Documentation icon then tap zi Connector locator button Q O G In this page tap the output of your choice and you will Pump 1 1ZOoYv 240 view P connectors on board of the spa pack you are Greeny Ground Poo F l troubleshooting White Com Pda Po Red Low Sp Par Par Black High
9. version Advanced Tools Icon Select to view and perfom advance functions such as Output testing page Error log page and General statistics page Select to access information on how to operate spa pack and change its low level programming Documentation Icon Pocket tek Getting started Application controls The ServSoft includes many features that makes it easy to use Among them are the common elements that appear on the screen in each of the applications Once you learn how to use them in one application you can easily use them in all the others Use these arrows to navigate between the 4b last selected and next page within the same menu The checkbox is a tool to select items Ci Use when you need to choose from the available choices on screen TTT A variable surrounded by a dashed box indicates that its value can be changed by clicking on it Use the Up Down arrows to increase or decrease the value of a given variable 4 gt The action indicated by the text within a solid box icon will take effect by simply clicking on it Customized interface Each spa pack has its own configuration So it is not possible to use the same interface information for all spa models ServSoft must know the system configuration and customize the interface The central link to get all required information is the soa pack s software number and revision From the software number and revision the system reads a database of p
10. FA MF F1 2 F222 01 E A11 A 1 L5 2H24 0 RT IR FB 1 JIM ce O200 205006 O200 20500 0201 00200 Fart number selection i From this number the ServSoft gets the software num ber and revision ServSoft may have to choose bet ween many software revisions Every time there are many possibilities a revision selection window will open up and warn you It will ask you to select one to use By default the most recent one Is selected elect software revision Sottwore Revision Revision selection a When selecting a product part number its description is displayed on the first line When this menu is selected the Up or Down key can also be used to scroll the list not seen here ServSoft v2 User s Manual About This page is displayed when you tap the Pocket tek icon There is a link to the pocket tek web site and the software revision is also displayed Use Refresh to connect to the soa pack you are trou bleshooting or if you are already connected to refresh all ServSoft data from spa pack Database revision now appears on the display in the About menu New ServSoft version offers more possibilities with its complete list of new features It ensures tighter more reliable integration of Gecko s MSPA MP and the In series spa controls as well as Geckos M CLASS softwares all while improving performance Engine version section shows actual ServSoft program version while the Database section indicat
11. ack software configurations Because ofthis it s necessary toestablishIR communication first in order to get access to all functions In few exceptions the software number is not enough to display the information In this case the software displays a message to select manually the right configuration Note Some spa softwares older versions will not sup port all the features included in this manual Pocket tek Without IR link If you are not connected yet to the spa pack you want to troubleshoot the possibilities will be reduced Only the documentation menu will be accessible 10 With IR link On start up the system automatically tries to establish an IR communication When no device is detected the program opens up in the Documentation page see illustration page 9 Otherwise the Spa info page is used as your home page When a device is detected the pictogram on the right of the status bar changes If no refresh is made with the Palm by tapping the pictogram after about a minute the pictogram changes to indicate that values are not up to date Note it s possible to try a connection or status update by tapping on the pictogram The following taole shows the different pictograms in function of the communication channel status State Pictogram No device detected or no up to date data Scanning a device Device detected no communication in progress Communication in progress
12. es actual ServSoft s data version Because all info on every new spa pack version Is logged into the Database its revision changes routinely about once a month Therefore it needs to be kept regularly updated in order to support all soa packs compatibilities Also the engine version changes when a new function ality or feature arises or when a bug has been corrected Pocket tek XAA Pocket tek www pocket tek com o Servsoft y Database o v2 1 0 v0 00 Gecko Electronics inc Copyright c 2002 a li Refresh T section Database section 13 Home page To access this page simply tap Spa Info icon This page gives you the spa soft revision and information about the device you are connected to In order to reduce connection time to a minimum a new Detect Accessories button has been added to get external device information simply tao on Detect Accessories button Pocket tek Spa info Spa info icon AIJJONIAE MSPA MP C Soft 9936 100291 Rey 09 00 Bootloader rev 4 SpaWatch Version 9936 100250 Rev 01 01 Detect Accessories Spa Info 15 Spa pack current states To access this page simply tao Current states icon This page is used to display the current state of the spa pack you are troubleshooting The data is updated when you tao the pictogram on bottom right Refresh button Since many configurations are possible the interface depends on the pack software detected In thi
13. ou are using some information given in this manual may differ GETTING STARTED e Supported pdas amp packs e How to download software updates e Using the menu bar e Application controls HOW TO USE SERVSOFT V2 e Customized interface e Without IR link e With IR link e Automatic update e Interface information GENERAL INFORMATION e About SPA INFO e Home page CURRENT STATES e Spa pack current states SPA SETUP e Spa setup N NO U 10 11 19 13 15 17 19 ServSoft v2 User s Manual TROUBLESHOOTING e Troubleshooting ADVANCED TOOLS e Three different menus are displayed e Output testing e Error log Error count e General statistics Accessories usage DOCUMENTATION e Documentation amp system configuration e Jumpers settings e Low level settings e Saving low level settings e Connector locator APPENDIX e How to install the ADIR I e How to install the ADIR I Pocket tek Table of Contents con t 2l 23 94 25 96 97 98 29 30 31 32 33 35 37 Getting started The very first thing to do when you open up your new Pocket tek kit is to carefully read and follow the instructions included in Chapter 1 of Palm User s Manual Getting Started Handheld Series This will provide you with the basic steps to get started including how to install batteries set up your handheld Palm install Palm Desktop software on a Macintosh or Windows system connect the HotSync cable
14. s menu the data can only be read but cannot be changed Parameters typically displayed Spa time shows time of day option available when RTC is installed Set point shows desired soa water temperature Temperature unit displays desired temperature in either Fahrenheit F or Celsius C Filtering indicates filter cycle status enabled suspended Freezing risk indicates Freeze protection status Error message shows present error condition Pocket tek Current states Freezingrisk Extreme Error Message PS Closed DISFreeze Current States 17 Spa setup Spa setup To access this page simply tao Spa setup icon This is the page where you can setup the spa pack Spa time is optional when RTC is installed Parameters typically displayed Spa time Set point Spa time sets the clock Pemanis Set point sets desired soa water temperature Temperature unit use to display temperature in either Fahrenheit F or Celsius C Filter cycle settings sets start time duration and frequency Purge cycle sets purge settings Tap Arrow _to access Filter or Purge setting page 19 Pocket tek Troubleshooting Section This section will be used to give additional information and to provide possible corrective actions to be taken when a problem is detected by the system Note that this feature is temporarily unavailable check for it in the new upcoming ServSoft revision Pocket
15. tek 21 Advanced tools To access this page tap Advanced tools icon 4 Three different menus are displayed Advanced tools icon e Use Test outputs to access Output testing page and manually control each output e Use View error log to access Error log page From Error log page you will be able to access Error count page e Use View statistics to access General statistics page From General statistics page you will be able to access view error log Accessories usage page and Temperature statistics Z page View statistics Note Depending on the soa manufacturer additional functions may be available Advanced tools a 23 Pocket tek Advanced tools 24 Output testing All outouts present on your pack will appear on this page Tap in the corresponding box to change status of the output For safety reasons you cannot change the status of the heater Use Refresh button to refresh all ServSoft data from the spa pack you are troubleshooting ServSoft v2 User s Manual Error log You can access this page by tapping Advanced tools icon Then use View error log button This page indicates the last 25 errors that occurred on the spa pack Use Reset to clear all data on the display and Refresh to see if anew error has not occurred since the last time you refreshed the data Use Info to retrieve additional data on the error code selected Pocket tek Advanced tools O1 PS Closed F 4
16. ts to the I2C connector on the MC MP pack P4 Although the Pocket tek s ADIR II is still using the infrared technology it s now equipped with a 6 ft cable adapter that allows you to troubleshoot the equipment from a more comfortable position Furthermore in order to establish communication with an in series pack the use of an in oocket in oac cable adapter is needed Its DIN connector is connected to the ADIR II and the in link connector is connected to the low voltage connector identified CO on the spa control It s important to note that Pocket tek s ADIR II should be installed ina dry well ventilated area while troubleshooting a spa pack and it should not be installed permanently Pocket tek Palm OS based spa service technician digital assistant by Gecko Alliance MSPA MP M CLASS MC MP ServSoft Pocket tek Pocket tek icon and logo are registered trademarks of Gecko Alliance Patent pending 2003 GECKO Gecko Alliance 450 des Canetons Quebec City QC G2E 5W6 Canada 1 800 78 GECKO 9295 Stellar Court Corona CA 92883 USA 951 667 2000 www geckoalliance com www pocket tek com 9919 100458 C Rev 12 07 All rights reserved Palm OS is a registered trademark of and Palm and the Palm logo are trademarks of Palm Inc or its subsidiaries Used with permission
17. ware upgrades as they become available for the MSPA MP and MC MP Follow these simple steps e Get the update and save it on your computer e Double click on the downloaded file e Hot sync into your Palm And its done Fast easy efficient that s Pocket tek Next time the ServSoft application will launch the up dated version installed will run If it s the first time you do the installation click on the application s ServSoft logo named Setup Direct Download The new ServSoft version ServSoft_v2_x_x DBx_xx orc offers more possibilities with its complete list of new features It ensures tighter more reliable integration of Gecko s MSPA MP spa packs as well as M CLASS softwares all while improving performance For information on how to register Pocket tek and how to download software updates from Pocket tek com to your computer and then hotsync to your oda consult our online manual at htto AMwww pocket tek com ServSoft v2 User s Manual Using the menu bar The menu bar gives you access to valuable tools and it s GSO accessible in all views IJZ Documentation Icon Advanced Tools Icon Troubleshooting Icon About Icon Spa Setup Icon Current States Icon Spa Info Spa Info Select to view pack s software version info Current States Icon Select to view current spa pack status Spa Setup Icon Select to change basic spa pack features About Icon Select to display Servsoft
18. well as the number of days since last power up Reset Can t reset bold fields Use right Arrow if you want to access Accessories Usage page see next page of this manual Last page Accessories selected usage page 27 Pocket tek 28 Accessories usage This page is accessible through the General statistics page This page tells you how many hours the outputs have been activated If you want to reset these data check mark the outouts you want to reset and then tao Reset selected Use Refresh button to refresh all ServSoft data from the spa pack you are troubleshooting Note that some outputs displayed in the opposite illus tration are optional Use right Arrow to go to next page available to manu facturers only CI Purnp 2 CI Purnp 3 C Blower C Cire Purnp LJ Ozone LJ fux 1 LJ fus 2 Reset selected Pao M Po os os Os Accessories 12ag r Last page Page only selected accessible to manufacturers ServSoft v2 User s Manual Documentation Documentation amp system configuration 4 To access this page tao Documentation icon This page gives you all the information you need to know on how to operate a soa pack PDF files of Service Ma nuals Quick Reference Cards Quick Configuration Cards and Frequently Asked Questions are accessible from your Documentation Palm Simply tap the button of your choice to have access to the PDF file You can even change low level settings or view jumper
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