EDC 6.2 Password Change Instructions
Contents
1. have SMTP account and setup information from your Internet Service Provider ISP If your ISP requires SMTP authentication you will then need to fill in the Authentication Credential fields Aldelo EDC PPI Edition DEMO VERSION f Store Settings System Utilities BEE configure Store Wide Stings Manage Database Security Settings Manage SQL Database Adjust Er i Gratuity Configure Security Settings Manage SQL Accounts go User Accounts Manage SQL Login Accounts Manage System Users SQL Editor Merchant Accounts SOL Editor Manage Merchant Accounts Import amp Export Audit Trail Import and Export Data on Password LAL View Audit Trail Events Software Update Technical Support Check For Software Updates cryption Password Technical Support Resources Aeee Sottawe About Activate Software License ptory Kept Days Cg About Aldelo EDC Aa Log Off Log Off Current User Exit Program dill Exit Software Program se Time se User Name res Store Settings Pin Pad Setup 4 Station Setup Save Cancel Z Done 2 1 2010 4 13 PM User Administrator SQL Server DAVIDRODIGUEZ sqlexpress Database AldeloEDC Fig E 1 1 Log in to the software and click on the Orb Picture of a computer in the upper left portion of the screen then select Store Settings Fig E 1 2 Select the Notifications tab 3 Enter in the SMTP Server Name provided by your E mail Service Prov2. user does not change the passwords prior to the 90 day period the software will automatically prompt the user to change the password When your password has expired you will see a message that it has expired and to Please Change Password Immediately in the Screen That Follows Fig A 1 1 Press OK Ee 2 This will take you to the Reset a m Fassword for User Account Administrator Has Expired Expi red Passwo rd screen Fig A 2 a Please Change Password Immediately in the Screen That Follows 3 Fill in the fields for Enter Current Password Enter New Password and Re Enter New Password Reset Expired Password User Password Expired Please Update Password Now eo Enter Current Password SPSS EGER gt Enter New Password Re Enter New Password Cancel Update 4 Press Update 293 Fig A 2 Welcome To Aldelo EDC Visit Aldelo Online aap Remote Support Forgotten Password When you have forgotten your password go to the Login screen 1 Click the link that says II A Forgot Your Password Fig B 1 User Name Administrator Password a Show Security Setup Screen Forgot Password Please Enter User Name and Answer To All Three Security Questions To Reset Forgotten Password Remote Support Fig B 1 Enter Login Account User Name Adrninistrator What is the name of your first pet 1 What is your mother s maiden name e What is the model of your fir
3. Accounts SQL Editor SQL Editor Import amp Export Import and Export Data Software Update Check For Software Updates Activate Software Activate Software License User Administrator SQL Server DAVIDRODIGUEZ sqlexpress Database AldeloEDC Fig D 2 Select the first user by clicking on the name i e Administrator Batch User or POS User This will highlight the name Fig D 3 User Accounts User Account Editor 5 Click the tab called User OEE ESE Account Editor Hidden User Name 6 Delete the asterisks and Administrator fill in the Password and E rus Re enter Password fields with this user s new password Fig D 4 This will be the password used when you try to access something that is protected by the security settings Your Fig D 3 password must follow the PCI DSS compliancy as shown in the Users section User Account Editor 7 Press the Save button Security Role Name Administrator on the bottom of the E Batch Operator screen C7085FD70D0441 13097FBB42EBCEQEBD m ee l E Limited User 8 You should recelvea Password m peepee Save successfull y Re enter Password CO m p eted mess age Fig D 5 If not then Password Hint My first girlfriend s name A try again Hide This Account E 9 Repeat steps 3 8 for each user account name x You can use the same password for all accounts and the card encryption pa
4. Aldelo EDC 6 2 Password White Paper Users By default the software comes with 3 users pre defined with specific security roles assigned to them Administrator Batch User and POS User Every user can have their own password and the security roles that can be modified changed or added based on the Security Settings The PCI DSS requires that access to all systems in the payment processing environment be protected through use of unique users and complex passwords Unique user accounts indicate that every account used is associated with an individual user and or process with no use of generic group accounts used by more than one user or process In order to adhere to PCI DSS standard Aldelo EDC requires the following password complexity for compliance e Passwords must be at least 7 characters e Passwords must include alphabetic characters at least numeric character and at least 1 special character e Passwords must be changed at least every 90 days e New passwords cannot be the same as the last 4 passwords If an incorrect password is provided 6 times the account will be locked out e Account lockout duration is 30 minutes e Sessions idle for more than 15 minutes should require re entry of username and password to reactivate the session Resetting Password One of the key features of this version is that there is no way or need to reset the User Name if the password expires or you become locked out of the software Instead if the
5. curity Challenge Answers Update User Password What is the name of your first pet Current Password What is your mother s maiden name New Password Confirm Password What is the model of your first car Welcome To Aldelo EDC Visit Aldelo Online amp Remote Support Fig C 3 Changing Password Ideally you should change your passwords every 90 days prior to them expiring 1 2 3 4 Aldelo EDC PPI Edition DEMO VERSION j Sale Voice Capture Pre Post Void Post Authorization Authorization Authorization User Name Password Void Sale Adjust Gratuity ee Administrator Welcome To Aldelo EDC SW Visit Aldelo Online jy Remote Support D 5 1 2010 6 21 4M ae Store Settings ay Configure Store Wide Settings Log in to the bet Security Settings software and click Configure Security Settings ot User Ac t on the Orb ser Accounts Picture of a computer in the upper left portion of the screen Fig D 1 Merchant Accounts Manage Merchant Accounts Audit Trail View Audit Trail Events Technical Support Technical Support Resources Select User About About Aldelo EDC Accounts Fig en D 2 Log Off Current User This will bring up Exit Program Exit Software Program the screen with all the User Names m 1 30 2010 SQL Server DAVIDRODIGUEZ sqlexpress System Utilities Manage Database Manage SQL Database Manage SQL Accounts Manage SQL Login
6. ider 4 The default SMTP Server Port number is 25 but you can change it to any port number provided by your E mail Service Provider 5 If you E mail Service Provider requires authentication to send e mails checkmark the option for Authentication Required SMTP Server Name mail gmx com SMTP Server Port 25 lt Authentication Required Authentication User Name aldelotest gqmx com Authentication Password se RK e a Sender Email Address Notification Email Address 1 Notification Email Address 2 Notification Email Address 3 Email Batch Close Success Email Batch Close Failure Email Batch Close Error Email Other Events Email Critical Error Email Database Maintenance Access Email Denied Logons Jee amp Store Settings Pin Pad Setup Mi Station Setup gt Test Email Save Cancel z Done csse m ia i aE Fig E 2 6 Enter in your e mail s User Name and Password in the fields for Authentication User Name and Authentication Password 7 The Sender Email Fig E 3 Address field indicates who the sender is Enter in your e mail s address in the Sender Email SMTP Server Name Sender Email Address aldelotest gmx com mail gmx com Notification Email Address 1 aldelotest gmx com Notification Email Address 2 test aldelo gmail com SMTP Server Port 5 Notification Email Address 3 aldelotest inbox com Email Batch Close Success 7 Authenticat
7. ion Required v7 Email Batch Close Failure v Email Batch Close Error Vv Authentication User Name Ba Email Other Events 7 aldelotest gmx com Email Critical Error Fl Authentication Password Email Database Maintenance Access z e Email Denied Logons v Store Settings Pin Pad Setup a Station Setup Save 2 Cancel z Done ssss G ie Nd i NA Fig E 3 Address field 8 Enter in the e mail addresses of the individuals you want to receive the notifications You may also want Notification Email Address 1 to be your address so you can receive the notifications as well The notification feature allows up to three parties be notified of selected events but there must be a minimum of one notification e mail address We recommend one of the notified party be the Manager one be the Technical Person and possibly the Merchant Service Provider Please receive permission first 9 Checkmark any or all of the notification events that you wish Fig E 3 10 Press Test Email to test the settings If you received a Failed message review the steps and verify your settings 11 Once you receive an Email Test Successful message Fig E 4 you can press the Save button
8. ssword but this is not recommended In order to be secure and PCI DSS compliant you should create additional user accounts for others using Aldelo EDC and apply the appropriate security role for more information refer to the User Manual or PCI Compliance Guide Card Encryption Password The card encryption password is a password that protects the encrypted credit card information as it passes through Aldelo EDC The newest versions of Aldelo EDC will change the password automatically It is not suggested to change it manually unless directed by an Aldelo Support Technician Missing Password and Challenge Answers If you happen to forget your password AND your challenge answers you will need to create a new database Contact Aldelo Technical Support or your Authorized Aldelo Reseller for further assistance E mail Notification This tool contains some powerful event notification features that enable managers and tech support to pro actively monitor key activities within Aldelo EDC We highly recommend the use of these notification features as much as possible This gives you the ability to catch possible problems before it is too late The e mail notification 1s designed to send out e mail alerts of success failure errors and other audit trail activities Most importantly you will be notified of impending password expirations You will also be sent a new password in the event that a password has expired already To send notifications you must
9. st car 2 Fill in the fields for the ae cae oo challenge answers Fig B 2 266 Welcome To Aldelo EDC a Visit Aldelo Online _ Remote Support Fig B 2 3 Press Validate 4 Press OK Fig B 3 5 Fill in the fields for New Password and Confirm Password Fig B 4 a te User Pasanord eee gaa Update User Password 7 Press OK Current Password RESTAPSASHESHSPSOAREDRSESSE SD New Password Confirm Password 295 SS ill Welcome To Aldelo EDC re Visit Aldelo Online Remote Support Fig B 4 Expired Password The software will still notify you of the password expiring within 14 days of its expiration Fig C 1 If you want to change your challenge answers or you have received a message saying that your password will expire Password for Administrator will expire in 14 day s 1 Checkmark the option for Show Security Setup Screen Fig C 2 Please change your password as soon as possible Enter in your User Name and Password and press Login Fig C 1 Login 2 This will take you directly to the Personalized Security UserName Administrator Setup screen Fig C 3 Password where you can change Cancel Login your password your Show Security Setup Screen challenge answers or both Forgot Your Password Welcome To Aldelo EDC Visit Aldelo Online Remote Support Fig C 2 3 When finished press sn O O O O OOO OOOO Update Update Se
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