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1. SJ T 11363 2006 X 51 11363 2006 X RoHS 2003 1 27 2002 95 EC ik Turkey EEE Regulation ENWW In Conformity with the EEE Regulation EEE Y netmeli ine Uygundur Product Environmental Notices 42. 14 Connecting External Speakers and Audio Cable Select Models 15 Wall Mounting the Monitor Panel 15 4 Operating Ihe GUO 18 CD Sofware and 18 ED 18 SWEET 19 Using the On Screen Display OSD Ne 19 Identifying Monitor Conditions RN 24 POWSE SAND Fea on od eo 25 ENWW Appendix A Troubleshooting sieceesvtiridexbpidi e krrbddex blind pU Ud ona Rib e FRA RE ER bl ER M add 26 Solving 26 Getting Suppor E TET 28 Preparing to Call Technical SuBBor 000s se p iine iee ie EA Uia innn iiis 28 locating the Rating La Del eer en a 28 Appendix Technical Specifications 29 add S PE CI s 29 PRESSE fte re INOS NE T LT 93 ENE User MOOC uE en En E E E AEE EEE E E E E 34 Power Adapters i 35 LCD Monitor Quality and Pixel Policy pp 35 Appendix C Agency Regulatory Notices vv 36 Federal Communications Commission Notice pp 30 ee 30 oa 30 Declaration of Conformity for Products Marked with the FCC Logo United States Only 36 Conorom ia aE E E A EE E E E EEE E E E EEE 37 AVIS CCS Rm 37 European Union Regulatory Notice pp 37 Ce euis elne ecah ONC E E A E E
3. 2011x 2011s 2211t 2211x 2311cm 231 11 231 1x 2511 2 11x LCD Monitors User Guide 2010 2011 Hewlett Packard Development Company L P Microsoft and Windows are U S registered trademarks of Microsoft Corporation ENERGY STAR and the ENERGY STAR mark are registered U S marks Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Third Edition June 2011 Document Part Number 619141 003 About This Guide This guide provides information on safety and maintenance setting up the LCD monitor installing drivers using the on screen display menu troubleshooting and technical specifications WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life A CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment o
4. 36 Appendix C Agency Regulatory Notices ENWW Or call 1 800 HP INVENT 1 800 474 6836 For questions regarding this FCC declaration contact Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 Or call 281 514 3333 To identify this product refer to the Part Series or Model number found on the product Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Avis Canadien Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Union Regulatory Notice ENWW Products bearing the CE marking comply with the following EU Directives e Voltage Directive 2006 95 EC e Directive 2004 108 EC e Ecodesign Directive 2009 125 EC where applicable CE compliance of this product is valid if powered with the correct CE marked AC adapter provided by HP Compliance with these directives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available in English only either within the product documentation or at the following Web site hitp www hp eu certificates type the product number in the search field The compliance is indicated by one of the following conformity markings placed on the product For
5. Protection HDCP select models on page 12 or www hp com support ENWW ENWW Problem No Audio No Plug and Play Picture bounces flickers or wave pattern is present in the picture Using HDMI connection unable to hear audio Monitor is always in sleep mode amber LED Solution Make sure that the speaker audio cable and USB power cable are connected directly to the computer NOTE External speakers are available for select models only In order for the Plug and Play feature of the monitor to work you need a computer and graphic card that are compatible with Plug and Play Check with your computer manufacturer Check the video cable on the monitor and make sure that none of the pins are bent Make sure that the monitor drivers are installed Refer to Installing Drivers on page 18 for more information Monitor drivers are also available at www hp com support Move electrical devices that might cause electrical interference as far away from the monitor as possible Use the maximum refresh rate that your monitor is capable of at the resolution that you are using The audio stream must be connected directly to external speakers or to an audio receiver Power to the computer should be turned on The computer graphic card should be snugly seated in its slot Check that the monitor video cable is properly connected to the computer Inspect the monitor video cable and make sure that none of the pins are b
6. in the country where you purchased the equipment If you need to obtain a power cord for a different country you should purchase a power cord that is approved for use in that country The power cord must be rated for the product and for the voltage and current marked on the product s electrical ratings label The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product In addition the cross sectional area of the wire must be a minimum of 0 75 mm or 18 AWG and the length of the cord must be between 6 feet 1 8 m and 12 feet 3 6 m If you have questions about the type of power cord to use contact an authorized HP service provider A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it Particular attention should be paid to the plug electrical outlet and the point where the cord exits from the product 38 Appendix C Agency Regulatory Notices ENWW Japanese Power Cord Requirements For use in Japan use only the power cord received with this product A CAUTION Do not use the power cord received with this product on any other products Product Environmental Notices ENERGY STAR Qualification ENWW HP Displays marked with the ENERGY STARQ certification mark meet the requirements of the U S Environmental Protection Agency EPA ENERGY STAR program The EPA ENERGY STARQ certification mark does not imply
7. driver INF and ICM files from the CD or download them from the Internet Installing the monitor driver software from the CD To install the monitor driver software from the CD 1 Insert the CD in your computer CD drive The CD menu appears Select the language Click Install Monitor Driver Software Follow the on screen instructions Ensure that the proper resolutions and refresh rates appear in the Display Control Panel settings Refer to the Windows operating system documentation for more information 9 NOTE You might need to manually install the digitally signed monitor drivers INF or ICM files from the CD in case of an installation error Refer to the Driver Software Readme file on the CD for instructions in English only Downloading updated drivers from the Internet To download the latest version of drivers and software files from the HP Support site 1 2 3 4 Refer to www hp com support Select your country region Select Download Drivers and Software Enter the model number of your monitor The software download pages for your monitor are displayed Download and install the driver and software files by following the instructions on the download pages E7 NOTE Ensure that your system meets the requirements 18 Chapter 4 Operating the Monitor ENWW Front Panel Controls Control buttons represented by icons are located on the bottom right of the monitor Button I
8. endorsement by the EPA As an ENERGY STAR Partner Hewlett Packard Company has determined that this product meets the ENERGY STAR program requirements for display energy efficiency The following ENERGY STARQ certification mark appears on all ENERGY STAR qualified displays ENERGY STAR The ENERGY STAR program specifications for displays and computers were created by the EPA to promote energy efficiency and reduce air pollution through more energy efficient equipment in homes offices and factories One way products achieve this goal is by using the Microsoft Windows power management feature to reduce power consumption when the product is not in use The power management feature enables the computer to initiate a low power or sleep mode after a period of user inactivity When used with an external ENERGY STAR qualified display this feature also supports similar power management features for the display To take advantage of these potential energy savings users should use the default power management settings that are provided with ENERGY STAR qualified computers and displays The default power management settings on ENERGY STAR qualified computers are preset to behave in the following ways when the system is operating on AC power e Turn off an external display after 15 minutes of user inactivity e Initiate a low power sleep mode for the computer after 30 minutes of user inactivity ENERGY STAR qualified computers exit the low power
9. non telecommunications products and for EU harmonized telecommunications products such as Bluetooth within power class below 1OmW For EU non harmonized telecommunications products If applicable a 4 digit notified body number is inserted between and Please refer to the regulatory label provided on the product Canadian Notice 37 The point of contact for regulatory matters is Hewlett Packard GmbH Dept MS HQ TRE Herrenberger Strasse 140 71034 Boeblingen GERMANY German Ergonomics Notice HP products which bear the GS approval mark when forming part of a system comprising HP brand computers keyboards and monitors that bear the GS approval mark meet the applicable ergonomic requirements The installation guides included with the products provide configuration information Japanese Notice COREL CT CORE te CHAT SZCEABHMELTHOETA 2 5224 59 FLUE Vay SE IIRL CCN AC 5 amp MOT _ amp 9 GED CTIELL RYU RUS LT Ft VCCI B Korean Notice 0 DID 2H R B2 O 2 MARSS s DIEA 2 HOA JIS SOS SH mE ASIA A Ze OME Power Cord Set Requirements The monitor power supply is provided with Automatic Line Switching ALS This feature allows the monitor to operate on input voltages between 100 120V or 200 240V The power cord set flexible cord or wall plug received with the monitor meets the requirements for use
10. press the Menu button The OSD Main Menu is displayed 3 To navigate through the Main or sub menu press the Plus button on the front panel of the monitor to scroll up or the Minus button to scroll in reverse Then press the OK button to select the highlighted function 4 To adjust the scale of a selected item press Plus or Minus button 5 Select Save and Return If you do not want to save the setting select Cancel from the sub menu or Exit from the Main Menu 6 Press the Menu button to exit the OSD ENWW Front Panel Controls 19 E NOTE When a menu is displayed if the buttons are untouched for 30 seconds factory default adjustments and settings are saved and the menu closes OSD Menu Selections The following table lists the on screen display OSD menu selections and their functional descriptions After changing an OSD menu item and if the menu screen has these options you might choose to e Cancel to return to the previous menu level e Save and Return to save all changes and return to the OSD Main Menu screen This Save and Return option is active only if you change a menu item e Reset to change back to the previous setting Icon Main Menu Options Sub menu Options Description Brightness Adiusts the brightness level of the screen Contrast Adiusts the contrast level of the screen Color Selects the screen color The factory default is 6500 K Warm 5000 K Changes to
11. sleep mode and ENERGY STAR qualified displays resume operation when the user resumes use of the computer Examples include the user pressing the power sleep button receiving an input signal from an input device receiving an input signal from a network connection with the Wake On LAN WOL feature enabled etc Additional information on the ENERGY STAR program its environmental benefits and the potential energy and financial savings of the power management feature can be found on the EPA ENERGY STAR Power Management Web site at www energystar gov powermanagement Product Environmental Notices 39 Disposal of Waste Equipment by Users in Private Household in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling or waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact the local city office the household waste disposal service or the shop where you purchased the product Chemical Substances HP is committed to provid
12. the typical specifications provided by HP component manvfacturers performance might vary either higher or lower HP LCD Monitors Table B 1 2011x 2011s Specifications Specifications Display Type TFT LCD active matrix Viewable Image Size 50 8 cm 20 0 in diagonal Video Input Terminals VGA and or DVI Tilt 5 to 25 Maximum Weight unpacked 2 636 kg 5 8 Ib Dimensions w x d x h 486 8 x 158 9 x 387 7 mm 19 16 x 6 26 x 14 871 in Maximum Graphics Resolution 1600 x 900 60 Hz Optimum Graphics Resolution 1600 x 900 60 Hz Text Mode 720 x 400 Pixel Pitch 0 265 x 0 265 mm Horizontal Frequency 24 to 83 kHz Vertical Frequency 50 to 76 Hz Operating Temperature 5 to 35 C 41 to 95 Non Operating Temperature 20 to 60 C 4 to 140 F Operating Humidity 20 to 80 Non Operating Humidity 5 to 95 Operating Altitude to 5000 meters 0 to 16 400 feet Storage Altitude 0 to 12 192 meters 0 to 40 000 feet Power Source adapter 100 240 VAC ca 50 60 Hz Power Source monitor 12V dc 50 60 Hz Maximum Power Consumption 25 watts W Typical Power Consumption 19 5 watts W Sleep Power Consumption watts W ENWW HP LCD Monitors 29 Table B 2 2211f 2211x Specifications Specifications Display Type Viewable Image Size Video Input Terminals Tilt Maximum Weight unpacked Dimensions w x d x h Maximum Graphics Resolution Optimum Graphics Resolution Text
13. E E E 38 Japanese ON E 0 38 Korcan Po E e E 38 Power Cord Set Requirements pp 38 Japanese Power Cord Requirements pp 39 39 ENERGY STAR Qualification 39 Disposal of Waste Equipment by Users in Private Household in the European Union 40 Chemical uses 40 HP Recycling Progra E TOUT 40 Restriction of Hazardous Substances RoHS ns 41 RU 41 ENWW Product Features LCD Monitors Figure 1 1 LCD Monitors ENWW The HP LCD liquid crystal display monitors have an active matrix thin film transistor TFT screen with an LED backlight and the following features e diagonal display e Maximum graphics resolution 2011 2011s 1600 x 900 60Hz 2211 2211x 1920 x 1080 60Hz 2311 2311 2311x 1920 x 1080 60Hz 2511x 1920 x 1080 9 60Hz 2 11x 1920 x 1080 60Hz Plus full screen support for lower resolutions all models e Video graphics array VGA input signal e Digital visual interface DVI digital input signal select models e High definition multimedia interface HDMI input signal select models e Tilt and Slide adjustment for easy viewing from a sitting or standing position or while moving from one side of the monitor to the other LCD Monitors e Dynamic contrast ratio DCR to provide deeper blacks and brighter whites for brilli
14. Mode Pixel Pitch Horizontal Frequency Vertical Frequency Operating Temperature Non Operating Temperature Operating Humidity Non Operating Humidity Operating Altitude Storage Altitude Power Source Maximum Power Consumption Typical Power Consumption Sleep Power Consumption TFT LCD active matrix 54 61 cm 21 5 in diagonal VGA DVI and HDMI NOTE HDMI Terminal for the 221 1f only 5 to 25 3 5 kg 7 7 lb 519 53 x 159 x 396 3 mm 20 45 x 6 26 x 15 60 in 1920 x 1080 60 Hz 1920 x 1080 60 Hz 720 x 400 0 248 x 0 248 mm 24 to 94 kHz 50 to 76 Hz 5 to 35 C 41 to 95 20 to 60 C 4 to 140 F 20 to 80 5 to 95 O to 5000 meters 0 to 16 400 feet 0 12 192 meters 0 to 40 000 feet 100 240 VAC ca 50 60 Hz 28 watts W 22 5 watts W watts W Table 3 2311cm 231 1f 2311 x Specifications Specifications Display Type Viewable Image Size Video Input Terminals Tilt Maximum Weight unpacked 30 Appendix Technical Specifications TFT LCD active matrix 58 42 cm 23 0 in diagonal VGA DVI and HDMI 0 to 25 4 3 kg 9 5 b ENWW Specifications Dimensions w x d x h Maximum Graphics Resolution Optimum Graphics Resolution Text Mode Pixel Pitch Horizontal Frequency Vertical Frequency Operating Temperature Non Operating Temperature Operating Humidity Non Operating Humidity Operating Alt
15. OSD menu screen Identifying Monitor Conditions Special messages appear on the monitor screen for the following monitor conditions Monitor Status When the monitor is powered on or when the input source signal is changed a Monitor Status message is displayed for five seconds The message shows which input is the current active signal the status of the auto switch source setting On or Off the default source signal the current preset display resolution and the recommended preset display resolution Input Signal Out of Range Indicates the monitor does not support the input signal on the video card because its resolution or refresh rate is set higher than the monitor supports Change your video card settings to a lower resolution or refresh rate Restart your computer for the new settings to take effect Power Button Lockout Indicates the power button is locked If the power button is locked the warning message Power Button Lockout appeors o power button is locked press and hold the power button for 10 seconds to unlock the power button function o power button is unlocked press and hold the power button for 10 seconds to lock out the power button function Monitor Going to Sleep Indicates the screen display is entering a sleep mode Check Video Cable Indicates a video input cable is not properly connected to the computer or monitor OSD Lockout The OSD can be enabled or disabled by pres
16. User Modes 34 The video controller signal might occasionally call for a mode that is not preset if e You are not using a standard graphics adapter e You are not using a factory preset mode It this occurs you might need to readjust the parameters of the monitor screen by using the on screen display Your changes can be made to any or all of these factory preset modes and saved in memory The monitor automatically stores the new setting then recognizes the new mode just like it does a factory preset mode Also there are ot least ten user modes that can be entered and stored Appendix Technical Specifications ENWW Power Adapters Table B 9 Power Adapters Manvfacturer Model Number TPV Technology Group ADCP1236 LiteOn 1041 11 APD Asian Power Devices Inc DA 36N12 DA 50F19 Delta ADP 40DD B Series LCD Monitor Quality and Pixel Policy ENWW Your LCD monitor uses high precision technology manufactured according to high standards to help guarantee trouble free performance Nevertheless the display might have cosmetic imperfections that appear as small bright or dark spots This is common to all LCD monitor displays used in products supplied by all vendors and is not specific to your LCD monitor These imperfections are caused by one or more defective pixels or subpixels A pixel consists of one red one green and one blue subpixel A defective whole pixel is always turned on a bright spot on a dark backgroun
17. alked on or pinched by items that are placed on it or against it Do not place anything on power cords or cables Arrange them so that no one might accidentally step on or trip over them Do not pull on a cord or cable See Technical Specifications on page 29 for additional information Connect the round end of the power supply cord to the monitor and then connect one end of the power cord to the power supply and the other end to a grounded electrical outlet properly grounded electrical outlet is not available 1 You should use an electrical outlet adapter that provides proper grounding 2 You should have a properly grounded electrical outlet installed Figure 3 6 Connecting the Power Cord Connecting Monitor Cables A WARNING prevent injury from electrical shock you should do one of the following if a 11 Installing the Cable Management Clip Install the cable management clip over the input cable and power cord to gather them together behind the monitor Figure 3 7 Installing the Cable management Clip High Bandwidth Digital Content Protection HDCP select models Your monitor supports HDCP and can receive high definition content High definition content is available in many sources such as Blu ray disc devices or HDTV air or cable broadcasts If you do not have an HDCP enabled monitor you will see a blank screen or a lower resolution picture when playing high definition protected content Your computer graph
18. ant shading effects while gaming or watching movies e External USB powered speakers with audio cable provided select models e Plug and Play capability if supported by your computer system e On screen display OSD adjustments for ease of setup and screen optimization choose English Simplified Chinese Traditional Chinese French German Italian Spanish Dutch Japanese or Brazilian Portuguese e Power Saver to reduce energy consumption e Quick View Settings to optimize the picture based on the different types of content o Text mode optimizes e mail and Web surfing Movie and Game modes highlights the picture for motion video o mode improves images o Custom mode allows you to create your own optimized profile e High bandwidth digital content protection HDCP on DVI and HDMI for select models with HDMI inputs e Software and utilities CD containing the following o Drivers o Documents 2 Chapter 1 Product Features ENWW 2 Safety and Maintenance Guidelines Important Safety Information A power cord is included with the monitor If another cord is used be sure that the power source and connection are appropriate for this monitor For information on the correct power cord set to use with the monitor see Power Cord Set Requirements on page 38 WARNING reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an imp
19. con Description Quick View Opens the OSD Quick View menu where you can select a viewing mode which compliments or optimizes the content you are viewing Minus Navigates down through the OSD menu and decreases adjustment levels Source tJ Chooses the video input source from the computer Not supported on the 201 1s model Plus Navigates up through the OSD menu and increases adjustment levels Auto Adjustment 22 Press to automatically adjust the screen image NOTE This item can only be used with a VGA input signal OK OK Enters the selected option in the OSD Menu Opens selects or exits the OSD menu NOTE Pressing the Menu button for 10 seconds will disable operation of the remaining OSD buttons Pressing it again for 10 seconds will re enable functionality Power 1 Turns the monitor or off Power button is located on the bottom right of the monitor NOTE Pressing the Power button for 10 seconds will disable operation of the Power button Pressing it again for 10 seconds will re enable functionality Using the On Screen Display OSD Use the On Screen Display OSD to adjust the screen image based on your viewing preferences To access the OSD do the following NOTE The OSD is only available if there is at least one active video input selected for viewing on the monitor 1 If the monitor is not already on press the Power button to turn on the monitor 2 access the OSD menu
20. creen image left and right Adjusts the position of the screen image up and down Selects the method for formatting information displayed on the monitor Select e Fillto Screen image fills the entire screen and might look distorted or elongated because of non proportional scaling of height and width e Fill to Aspect Ratio image is sized to fit the screen and maintains proportional image Adiusts the screen image to look sharper or softer Turns OverDrive on or off The factory default is Off Sets the DCR setting on or off The factory default setting is off DCR automatically adjusts the balance between white and black levels to provide you with an optimal image Adiusts the position of the OSD menu on the screen Changes the viewing position of the OSD menu to the left or right area of the screen Changes the viewing position of the OSD menu to the top or bottom area of the screen ENWW Using the On Screen Display OSD 2 E Main Menu Options Sub menu Options OSD Transparency OSD Timeout Management Power Saver Power On Recall Mode Display Monitor Status DDC CI Support Description Adjust to view the background information through the OSD Sets the time in seconds that the OSD is visible after the last button is pressed The factory default is 30 seconds Selects the power management features of the monitor Enables the power saving feature see P
21. ct either the horizontal sync signal or the vertical sync signal The power saver feature must be activated on your computer for this feature to work Refer to your computer documentation for instructions on setting energy saver features sometimes called power management features EY NOTE energy saver feature works only when the monitor is connected to computers that have energy saver features ENWW Power Saver Feature 25 A Troubleshooting Solving Common Problems The following table lists possible problems the possible cause of each problem and the recommended solutions Problem Power button LED is not on Power source LED is not on The power source LED is on the rear of the monitor next to the power plug connector Screen is blank Image appears blurred indistinct or too dark Check Video Cable appears on screen Input Signal Out of Range appears on screen Picture is fuzzy and has ghosting shadowing problem Unable to set the monitor to the optimal resolution Screen is black or displaying at a lower resolution while displaying high definition HD content Appendix A Troubleshooting Solution Make sure that the Power button is on and the power cord is connected to a grounded power outlet and to the monitor Select Management in the OSD menu and then select Bezel Power LED Check if the Bezel Power LED option is set to Off and if so set to On mode The monitor is no
22. d or it is always off a dark spot on a bright background The first is the more visible of the two A defective subpixel dot defect is less visible than a defective whole pixel and is small and only visible on a specific background To locate defective pixels the monitor should be viewed under normal operating conditions and in normal operating mode at a supported resolution and refresh rate from a distance of approximately 50 cm 16 in We expect that over time the industry will continue to improve its ability to produce displays with fewer cosmetic imperfections and we will adjust guidelines as improvements are made For more information about your LCD monitor and pixel policy refer to the HP Web site at www hp com support To find pixel policy information on the HP Web site type in HP Pixel Policy in the search box and press Enter Power Adapters 35 C Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occ
23. e equipment if surge protection fails Use the appropriate and correctly sized furniture designed to support your HP LCD monitor speakers chests or carts might fall over and cause personal injury Care should be taken to route all cords and cables connected to the LCD monitor so that they cannot be pulled grabbed or tripped over Safety Precautions ENWW e Use only a power source and connection compatible with this monitor as indicated on the label of the power adapter e sure that the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet and the total ampere rating of the products connected to the power cord does not exceed the rating of the power cord Look on the power label to determine the ampere rating Amps or A for each device Important Safety Information 3 4 e Install the monitor near a power outlet that you can easily reach Disconnect the monitor by grasping the plug firmly and pulling it from the outlet Never disconnect the monitor by pulling the cord e Do not allow anything to rest on the power cord Do not walk on the cord Maintenance Guidelines To enhance the performance and extend the life of the monitor e not open the monitor cabinet or attempt to service this product yourself Adjust only those controls that are covered in the operating instructions If the monitor is not operating properly or has been dropped or damag
24. e monitor face down on a soft area to prevent it from getting scratched defaced or broken Chapter 2 Safety and Maintenance Guidelines ENWW Cleaning the Monitor A CAUTION Spray the cleaner on a cloth and use the damp cloth to gently wipe the screen surface Never spray the cleaner directly on the screen surface It might run behind the bezel and damage the electronics Do not use cleaners that contain any petroleum based materials such as benzene thinner or any volatile substance to clean the monitor screen or cabinet These chemicals might damage the monitor 1 Turn off the monitor and unplug the power cord from the back of the unit 2 Dust the monitor by wiping the screen and the cabinet using a soft clean antistatic cloth 3 For more difficult cleaning situations use 50 50 mix of water and Isopropyl alcohol Shipping the Monitor ENWW Keep the original packing box in a storage area You might need it later if you move or ship the monitor To prepare the monitor for shipping 1 Disconnect the power and video cables from the monitor 2 Press the button on the front of the pedestal 1 and lift the monitor panel from the base 2 Figure 2 1 Removing the Monitor Panel 3 Set the panel on a soft protected surface 4 Carefully pull the pedestal away from the base to release and separate them E NOTE 2511x and 2711x models only Remove one screw from the bottom of the base to release the pedestal from
25. ed contact an authorized HP dealer reseller or service provider e Use only a power source and connection appropriate for this monitor as indicated on the label of the power adapter e Be sure that the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet and the total ampere rating of the products connected to the cord does not exceed the rating of the power cord Look on the power label to determine the ampere rating AMP or A for each device e Install the monitor near a power outlet that you can easily reach Disconnect the monitor by grasping the plug firmly and pulling it from the outlet Never disconnect the monitor by pulling the cord e the monitor off when not in use You can substantially increase the life expectancy of the monitor by using a screen saver program and turning off the monitor when not in use A CAUTION Monitors with a burned in image are not covered under the HP warranty e Slots and openings in the cabinet are provided for ventilation These openings must not be blocked or covered Never push objects of any kind into cabinet slots or other openings e not drop the monitor or place it on an unstable surface e allow anything to rest on the power cord Do not walk on the cord e the monitor in a well ventilated area away from excessive light heat or moisture e When removing the monitor base you must lay th
26. ent Check that your computer is operational Press the Caps Lock key and observe the Caps Lock LED found on most keyboards The LED should either turn on or off after hitting the Caps Lock key Solving Common Problems 27 Getting Support from hp com Before you contact customer service refer to HP Technical Support at www hp com support Select your country region and then follow the links to the support page for your monitor Preparing to Call Technical Support If you cannot solve a problem by using the troubleshooting tips in this section you might have to call technical support For technical support contact information refer to the printed documentation included with the monitor Have the following information available when you call e Monitor model number located on label on back of monitor e Monitor serial number located on label on back of monitor in the OSD display in the Information menu e Purchase date on invoice e Conditions under which the problem occurred e Error messages received e Hardware configuration e and version of hardware and software you are using Locating the Rating Label The rating label on the monitor provides the product number and serial number You might need these numbers when contacting HP about your monitor model The rating label is on the back of the monitor 28 Appendix A Troubleshooting ENWW B Technical Specifications All specifications represent
27. g the HDMI Cable Select Models Connect one end of the HDMI cable to the back of the monitor and the other end connector to the input device The HDMI cable is included with select models E NOTE The audio stream must be connected directly to external speakers or to an audio receiver Figure 3 5 Connecting the HDMI Cable cable provided with select models only Getting HDMI Sound If you use HDMI to connect to a monitor model without speakers you must activate HDMI sound by adjusting the setting in Microsoft Windows If HDMI is not activated you can not hear any sound To activate HDMI sound on your computer Right click on the volume icon in the Windows system tray Click Playback Devices The sound window opens On the Playback tab click the HDMI output audio device that is listed Click Set Default Click Apply Pme Click OK to close the window 10 Chapter Setting Up the Monitor ENWW Connecting the Power Cord ENWW Follow all electrical and power warnings A WARNING reduce the risk of electric shock or damage to your equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet Be sure that the grounded power outlet you plug the power cord into is easily accessible to the operator and located as close to the equipment as possible A power cord should be routed so that it is not likely to be w
28. ics card and monitor must both support HDCP to display protected content 12 Chapter 3 Setting Up the Monitor ENWW Turning on the Monitor A CAUTION Burn in image damage might occur on monitors that display the same static image on 1 Press the power button on the computer to turn it on 2 Press the power button on the front of the monitor to turn it on screen for a prolonged period of time To avoid burn in image damage on the monitor screen you should always activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time Image retention is a condition that might occur on all LCD screens Monitors with a burned in image are not covered under HP warranty A prolonged period of time is 12 consecutive hours of non use When the monitor is powered on a Monitor Status message is displayed for five seconds and the power source LED on the rear of the monitor is green The message shows which input is the current active signal the status of the auto switch source setting On or Off the default source signal the current preset display resolution and the recommended preset display resolution Selecting Video Input Connectors ENWW The input connectors are e VGA analog e DVI D connector digital select models e connector digital select models The monitor automatically scans the signal inputs for an active input and uses that input for the display If two i
29. ing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH Regulation EC No 1907 2006 of the European Parliament and Council A chemical information report for this product can be found www hp com go reach HP Recycling Program HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs go to www hp com recycle 40 Appendix C Agency Regulatory Notices ENWW Restriction of Hazardous Substances RoHS A Japanese regulatory requirement defined by specification JIS C 0950 2005 mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1 2006 To view the JIS C 0950 material declaration for this product visit www hp com go jisc0950 20084 1 5155 mE ARTA JISCOUOMARENELL 8 i BIL 2006477 Fl BUI 5 ORES ME OSAILOSEL RBA ITONELL IL DELTI www hp com go jisc09502 RLT S LCD CCFL X X O O WLED X O O O X O O O O O
30. itor automatically recognizes many preset video input modes that will appear properly sized and centered on the screen Table 6 2011x 2011s Factory Preset Video Input Modes Preset Resolution Horizontal Frequency kHz Vertical Frequency Hz 640 x 480 31 469 59 94 2 720 x 400 31 469 70 087 3 800 x 600 37 879 60 317 4 1024 x 768 48 363 60 004 5 1280 x 720 45 00 60 00 6 1280 x 1024 63 98 60 02 7 1440 x 900 55 94 59 89 8 1600 x 900 60 00 60 00 Table B 7 2211f 2211x 2311 2311f 2311x 2511x and 2711x Factory Preset Video Input Modes Preset Resolution Horizontal Frequency kHz Vertical Frequency Hz 1 640 480 31 469 59 94 2 720 400 31 469 70 087 3 800 600 37 879 60 317 4 1024 768 48 363 60 004 5 1280 x 720 45 00 60 00 6 1280 x 1024 63 98 60 02 7 1440 x 900 55 94 59 89 Preset Video Modes 33 Table B 7 2211f 2211x 2311 2311 2311x 2511x and 2711x Factory Preset Video Input Modes continued Preset Resolution Horizontal Frequency kHz Vertical Frequency Hz 8 1680 x 1050 65 29 60 00 9 1920 x 1080 67 50 60 00 Table B 8 HDMI High Definition Factory Preset Video Modes Select Models Preset HD Video Display Resolution Horizontal Vertical Frequency Resolution Frequency kHz Hz 480p 720 x 480 31 469 60 2 720p60 1280 x 720 45 60 3 576p 720 x 576 31 25 50 4 720p50 1280 x 720 37 5 50 5 1080p60 1920 x 1080 67 5 60 6 1080p50 1920 x 1080 56 25 50 Entering
31. itude Storage Altitude Power Source Maximum Power Consumption Typical Power Consumption Sleep Power Consumption Table 4 2511x Specifications Specifications Display Type Viewable Image Size Video Input Terminals Tilt Maximum Weight unpacked Dimensions w x d x h Maximum Graphics Resolution Optimum Graphics Resolution Text Mode Pixel Pitch Horizontal Frequency Table B 3 2311cm 231 1f 2311x Specifications continued 557 95 x 159 0 x 416 48 mm 21 97 x 6 26 x 16 40 in 1920 x 1080 60 Hz 1920 x 1080 60 Hz 720 x 400 0 265 x 0 265 mm 24 to 94 kHz 50 to 76 Hz 5 to 35 C 41 to 95 20 to 60 C 4 to 140 F 20 to 80 5 to 95 O to 5000 meters 0 to 16 400 feet 0 to 12 192 meters 0 to 40 000 feet 100 240 VAC ca 50 60 Hz 34 watts W 3 watts W watts W TFT LCD active matrix 63 5 cm 25 0 in diagonal VGA DVI and HDMI 5 to 25 5 13 kg 11 3 Ib 604 95 x 184 44 x 442 2 mm 23 82 x 7 26 x 175 41 in 1920 x 1080 60 Hz 1920 x 1080 60 Hz 720 x 400 0 096 x 0 288 mm 24 to 94 kHz HP LCD Monitors 31 Table B 4 2511x Specifications continued Specifications Vertical Frequency Operating Temperature Non Operating Temperature Operating Humidity Non Operating Humidity Operating Altitude Storage Altitude Power Source Maximum Power Consumption Typical Power Consumption Sleep Po
32. nputs are active the monitor will display the default input source If the default source is not an active input then the monitor will display the other input if it is active You can change the default source in the OSD by pressing the frontpanel Menu button and selecting Source Control gt Default Source Turning on the Monitor Adjusting The Tilt For optimal viewing adjust the screen tilt to your own preference as follows N CAUTION avoid breakage or other damage avoid applying pressure to the LCD screen while changing the tilt 1 Face the front of the monitor and hold the base so that you do not topple the monitor while changing the tilt 2 Adjust the tilt by moving the top edge of the monitor either toward or away from you without touching the screen Figure 3 8 Tilt Adjustment 14 Chapter 3 Setting Up the Monitor ENWW Connecting External Speakers and Audio Cable Select Models Use the following procedure to connect the external speakers to a computer 1 Turn the computer on 2 Connect the audio cable to the audio speaker connector on the computer and then connect the USB power cable to a USB connector on the computer E NOTE Use the volume controls on the computer to adjust the speaker volume Figure 3 9 Connect the External Speaker Audio and USB Cables E NOTE If you use HDMI to connect to the monitor you must activate HDMI sound by adjusting the setting in Micr
33. of the pedestal The panel will click into place when fully inserted Figure 3 2 Inserting the Monitor Panel Connecting Monitor Cables A CAUTION Before connecting cables to the monitor ensure that the computer and monitor are powered off NOTE When using a DVI VGA or HDMI signal you must connect your audio output to external speakers The video source is determined by the video cable used The monitor will automatically determine which inputs have valid video signals The inputs can be selected by pressing the source button on the front panel ENWW Connecting Monitor Cables 7 Connecting the VGA Video Cable Connect one end of the VGA video cable to the back of the monitor and the other end to the VGA video connector on the computer The VGA cable is included with select models Figure 3 3 Connecting the VGA Cable cable provided with select models only 8 Chapter 3 Setting Up the Monitor ENWW Connecting the DVI D Video Cable Select Models Connect one end of the DVI D video cable to the back of the monitor and the other end to the DVI D video connector on the computer You can use this cable only if your computer has a DVI compliant graphics card that is either integrated or installed The DVI D connector and cable are included with select models Figure 3 4 Connecting the DVI D Cable cable provided with select models only r LET 2 ENWW Connecting Monitor Cables 9 Connectin
34. ortant safety feature Plug the power cord into a grounded earthed electrical outlet Plug the power cord in a grounded earthed outlet that is easily accessible at all times Disconnect power from the product by unplugging the power cord from the electrical outlet For your safety do not place anything on power cords or cables Arrange them so that no one might accidentally step on or trip over them Do not pull on a cord or cable When unplugging from the electrical outlet grasp the cord by the plug To reduce the risk of serious injury read the Safety and Comfort Guide It describes proper workstation setup posture and health and work habits for computer users and provides important electrical and mechanical safety information This guide is located on the Web at www hp com ergo or on the documentation CD if one is included with the monitor or both CAUTION For the protection of the monitor as well as the computer connect all power cords for the WARNING LCD monitors that are inappropriately situated on dressers bookcases shelves desks computer and its peripheral devices such as a monitor printer scanner to some form of surge protection device such as a power strip or uninterruptible power supply UPS Not all power strips provide surge protection the power strips must be specifically labeled as having this ability Use a power strip whose manufacturer offers a Damage Replacement Policy so you can replace th
35. osoft Windows Refer to instructions in the previous section Connecting the HDMI Cable Select Models on page 10 in this chapter Wall Mounting the Monitor Panel To mount the monitor panel to a wall mounting device or swing arm remove the monitor panel from the pedestal stand A CAUTION When handling the monitor be careful to avoid scratching the screen ENWW Connecting External Speakers and Audio Cable Select Models 15 E NOTE The monitor should be mounted to a Video Electronics Standards Association VESA compliant mounting device 1 Ifthe monitor is installed on the base press the button on the front of the pedestal and lift the monitor panel from the base Figure 3 10 Removing the Monitor Panel 2 Carefully spread the hinge cover to release it and then remove the cover Figure 3 11 Removing the Hinge Cover 16 Chapter 3 Setting Up the Monitor ENWW 3 Remove three hinge screws and then separate the hinge from the monitor Figure 3 12 Removing the Hinge Screws 4 Mount the monitor panel on the wall mounting device or swing arm by following the instructions that come with the mounting kit ENWW Wall Mounting the Monitor Panel 17 4 Operating the Monitor CD Software and Utilities The CD that is included with this monitor contains drivers and software that you can install on your computer Installing Drivers If you determine that you need to update the drivers you can install the monitor
36. ower Saver Feature on page 25 Select e On e Off The factory default is On Restores power to the monitor following an unexpected removal of power Select e e Off The factory default is On Displays the resolution refresh rate and frequency information on the screen each time the OSD Main Menu is accessed Select e e Off The factory default is On Displays the operating status of the monitor each time the monitor is powered on Select the location at which to display the status e e Middle Bottom The factory default is Top Allows the computer to control some OSD menu features such as Brightness Contrast and Color Temperature Select e e Off The factory default is On 22 Chapter 4 Operating the Monitor ENWW Icon LED 3 Main Menu Options Sub menu Options Bezel Power LED Sleep Timer Language Information Current Settings Recommended Settings Serial Number FW Version Backlight Hours Service Support Factory Reset Source Control DVI select models HDMI select models VGA Description Turns the light LED in the Power button on and off When set to off the light will remain off at all times Provides the timer adjustment menu options e Set Current Time Sets the current time in hours and minutes e Set Sleep Time Sets the time you want to place the monitor in sleep mode e Se
37. r loss of information E NOTE Text set off in this manner provides important supplemental information Xy TIP Tips provide helpful hints or shortcuts ENWW iv About This Guide ENWW Table of contents sennaen 1 EDM ONO 2 Safety and Maintenance Guidelines ss 3 Important Safety Information RN II RT 3 Safety Precautions cece IMEEM IM UM 3 Maintenance WE 4 Cleaning 179 VIO OT 5 SEE 5 3 Sel Up Hie Manila ho apice EC dE WEE MI REPRE MR REN EAR AER MIO M DG 6 Unpacking tne OD 6 Assembling Ine ee 6 Conneemd MONIO amp DENDUM M DCUM 7 Connecting the VGA Vid o Cable pp 8 Connecting the DVI D Video Cable Select Models 9 Connecting the HDMI Cable Select Models 10 Getting HDMI Sound MERIT 10 Connecting the Power Cord 11 Installing the Cable Management Clip 2 0 120 0 0000000 000000005092 12 High Bandwidth Digital Content Protection HDCP select models 12 Torning om The 13 Selecting Videa Input CoOnneelors 0 13 suum oe
38. sing and holding the Menu button on the front panel for 10 seconds If the OSD is locked the warning message OSD Lockout appears for 10 seconds OSD is locked press and hold the Menu button for 10 seconds to unlock the OSD f the OSD is unlocked press and hold the Menu button for 10 seconds to lock the OSD Dynamic Contrast Ratio ON Indicates that DCR is turned on 24 Chapter 4 Operating the Monitor ENWW e Dynamic Contrast Ratio OFF Indicates that DCR has been turned off in the OSD or was automatically turned off after changes were made to Brightness or Quick View in the OSD e No Input Signal Indicates the monitor is not receiving a video signal from the computer on the monitor video input connector Check to see if the computer or input signal source is off or in the power saver mode Power Saver Feature When the monitor is in normal operating mode the Power light is Aqua white and the monitor uses the normal watts of power For power usage refer to Technical Specifications on page 29 The monitor also supports a power saver mode that is controlled by the computer When the monitor is in the reduced power state the monitor screen is blank the backlight is off the Power light is amber and the monitor uses minimum power When the monitor is awakened a brief warm up period occurs before the monitor returns to normal operating mode The energy saving reduced power state activates if the monitor does not dete
39. slightly reddish white Standard 6500 K Sets your screen colors to adapt to the color standards used in the image technology industry Cool 9300 K Changes to slightly blueish white Custom RGB Selects and adjusts your own color scales e Color Sets your own red color levels e Green Color Sets your own green color levels e Blue Color Sets your own blue color levels Quick View Select from the following modes e Movie e Photo e Gaming e e Custom settings saved when you adjust the Brightness Contrast or Color in one of the other Quick View options FC Image Control Adiusts the screen image 20 Chapter 4 Operating the Monitor ENWW Icon e ge 7 m Main Menu Options Sub menu Options Auto Adjustment Clock Clock Phase Horizontal Position Vertical Position Custom Scaling Sharpness OverDrive select models Dynamic Contrast Ratio OSD Control Horizontal OSD Position Vertical OSD Position Description Automatically adjust the screen image NOTE This item can only be used with a VGA input signal Minimizes any vertical bars or strips visible on the screen background Adjusting the Clock also changes the horizontal screen image VGA input only Adjusts the focus of the display This adjustment allows you to remove horizontal noise and clear or sharpen the image of characters VGA input only Adjusts the position of the s
40. t On Time Sets the time you want the monitor to wake up from sleep mode e Timer Sets the Sleep Timer feature on or off the default setting is Off e Sleep Now Immediately sets the monitor to enter sleep mode Selects the language in which the OSD menu is displayed The factory default is English Selects and displays important information about the monitor Provides the current input video mode Provides the recommended resolution mode and refresh rate for the monitor Reports the serial number of the monitor The serial number is needed if contacting HP technical support Reports the firmware version of the monitor Reports the total hours of backlight operation For service support go to www hp com support Returns settings to factory defaults Selects the video input signal The factory default by priority is DVI VGA and then HDMI Selects DVI as the video input signal Selects HDMI as the video input signal Selects VGA as the video input signal ENWW Using the On Screen Display OSD 23 Icon Main Menu Options Sub menu Options Description Default Source Selects the default or primary video input signal when the monitor is connected to two active and valid video sources The monitor will automatically determine the video format Auto Switch Source Turns the automatic video signal input to ON OFF On or Off on the system The factory default is On oe Exit Exits the
41. t receiving power Contact your authorized HP service provider to replace the power adaptor Connect the power cord Turn on the power Connect the video cable properly See Setting Up the Monitor on page 6 for more information Press a key on the keyboard or move the mouse to turn off the screen blanking utility Press the Menu button to open the OSD menu and adjust the brightness and contrast scales Connect the appropriate video cable VGA DVI or HDMI between the computer and monitor Be sure that the computer power is off while connecting the video cable NOTE HDMI input is available for select models only Restart your computer and enter Safe Mode Change your settings to a supported setting see the table in Preset Video Modes on page 33 Restart your computer so that the new settings take effect Adjust the contrast and brightness controls Make sure that you are not using an extension cable or switch box HP recommends plugging the monitor directly into the graphic card output connector on the back of your computer Make sure that the graphics card supports the optimal resolution Make sure that the latest supported driver is installed for the graphics card For HP and Compaq systems you can download the latest graphics driver for your system from www hp com support For other systems refer to the Web site for your graphics card Check if your monitor and computer support HDCP Refer to High Bandwidth Digital Content
42. the base 5 Place the monitor pedestal and base in the original packing box Maintenance Guidelines 5 6 3 Setting Up the Monitor Unpacking the Monitor 1 Unpack the monitor Make sure all contents are included Store the packing box Turn off the computer and other attached devices Prepare a flat area to assemble the monitor You may need a flat soft protected area for placing the monitor screen down while preparing it for installation e e Assembling the Monitor Place the monitor in a convenient well ventilated location near your computer Connect the monitor cables after you have assembled the monitor CAUTION screen is fragile Avoid touching or applying pressure to the LCD screen doing so can cause damage X TIP For monitor displays with glossy bezels consider the placement of the display because the bezel might cause interfering reflections from surrounding light and bright surfaces 1 Set the monitor panel down on a flat soft protected table or desk surface 2 Slide the pedestal into the slot on the base 1 until the pedestal clicks into the base E NOTE The bottom side of the monitor base might look different on your model 2511x and 2711x models only Install one screw 2 in the base to secure the pedestal to the base Figure 3 1 Assembling the Base and Pedestal Chapter 3 Setting Up the Monitor ENWW 3 Slide the hinge bracket on the monitor into the opening on top
43. ur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio or television technician for help Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods to maintain compliance with FCC Rules and Regulations Declaration of Conformity for Products Marked with the FCC Logo United States Only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation For questions regarding the product contact Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000
44. wer Consumption 50 to 76 Hz 5 to 35 C 41 to 95 20 to 60 C 4 to 140 F 20 to 80 5 to 95 O to 5000 meters 0 to 16 400 feet 0 to 12 192 meters 0 to 40 000 feet 100 240 VAC ca 50 60 Hz 40 watts W 35 2 watts W watts W Table B 5 2711x Specifications Specifications Display Type Viewable Image Size Video Input Terminals Tilt Maximum Weight unpacked Dimensions w x d x h Maximum Graphics Resolution Optimum Graphics Resolution Text Mode Pixel Pitch Horizontal Frequency Vertical Frequency Operating Temperature Non Operating Temperature Operating Humidity Non Operating Humidity Operating Altitude Appendix Technical Specifications TFT LCD active matrix 68 58 cm 27 0 in diagonal VGA DVI and HDMI 5 to 25 5 85 kg 12 9 Ib 470 93 x 184 44 x 653 95 mm 18 54 x 7 26 x 25 75 in 1920 x 1080 60 Hz 1920 x 1080 60 Hz 720 x 400 0 3114 x 0 3114 mm 24 to 94 kHz 50 to 76 Hz 5 to 35 C 41 to 95 F 20 to 60 C 4 to 140 F 2076 to 8076 5 to 9576 O to 5000 meters 0 to 16 400 feet Table B 5 2711x Specifications continued Specifications Storage Altitude 0 to 12 192 meters 0 to 40 000 feet Power Source 100 240 VAC ca 50 60 Hz Maximum Power Consumption 35 watts W Typical Power Consumption 28 watts W Sleep Power Consumption watts W Preset Video Modes ENWW The mon
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