Error codes.indd
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1. Manual 2 Next remove the four screws holding in the upper back plate 3 Pull out the upper back plate The Encoder Strip is not being read properly Solution 1 e Clean the Encoder Strip Refer to Chapter 13 Daily Weekly and Montly Maintenance Prevention e Follow Daily Maintenance Routines Solution 2 e Make sure the Encoder Strip is seated properly in the sensor The sensor is located in the center of the Encoder Strip If it 1s crooked or is not securely in place GENTLY position it back into place Prevention e Be extra careful of the Encoder Strip when performing any maintenance routines air record s when emailing or have them ready when calling 116 Chapter 15 Troubleshooting Error Code 1001E Blazer Express Problem 1 e The Height Sensor has been tripped too many times Solution Lower the Shirtboard Increase the Platen to Head Clearance Prevention e Pay attention to the MINIMUM clearance of 3mm between the Print Head and Shirt Board Platen Problem 2 e The Page Size is too big Solutions e Decrease the Page Size to a maximum of 17 x 30 Prevention e Practice working in FastARTIST using the supplied Art Layout Templates See Chapter 10 Printing Basics as well as the Art Layout Chapter in your FastARTIST User s Manual Sel Ul olan L oU0 20C 0040 Ol 2Z0L 79 77 1504 info equipmentzone com 1172. ele am 500 408 0040 40 01 201 797 1504 info egquipmentzone com Troubleshooting Error Code 10001 Cause 1 The printer has been shutdown improperly Solution e Perform a correct and complete shutdown and startup cycle Refer to Chapters 4 and 5 for proper startup and shutdown steps Cause 2 The Print Bed is binding You can check both the Blazer EXPRESS and PRO for binding issues A binding issue will interrupt the printers communication with it s sensor resulting in this error To check for a binding issue while still in the error mode gently press the printer unit approximately Ya inch towards it s index position to the front for the PRO and to the back for the Express This will manually force the printer to communicate with the sensor If the printer resumes normal printing functions there is a binding issue Follow the steps below If no binding issue is detected call our support department Binding Solution for the Express Adjusting the Main Belt Tension The following describes the procedure for adjusting the main belt tension of the Blazer Express drive assembly Binding can result if the belt is too tight The red circles in the photos indicate screw locations Tools needed 4mm Allen Wrench 5 mm Allen Wrench 1 Using the 4 mm Allen Wrench unscrew the two screws holding the front plate to the upper back plate 115 Version 4 0 Revised June 2008 T Jet Blazer Series User s
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