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HP ProBook 6455b Notebook PC HP ProBook 6555b

1. 170 Blu ray ROM DVD RW SuperMulti Double Layer Drive specifications 171 DVD RW and CD RW SuperMulti Double Layer Drive 172 DVD ROM Drive specifications eee op ERR Ve aaa tie aon 173 7 Backup and recovery 174 Windows 7 backup and recovery pO E vince enone Erb EN neo 174 Backing Up P M M 174 Recovenng eses Hm 176 Backup and recovery in Windows Vista sire kine NEED 177 Oye EW ea 177 Backing up your information eoe octo miat a bens sa aida SER pu its 177 Performing recovery sass casipi nui psa siotobiude belts nbn satu bsdu vtt ndn rU prts UE 178 vii Using the Windows recovery tools recs iie 178 S EUM 179 Using a Windows Vista operating system DVD purchased separately 180 Backup and recovery Windows GU RUM 181 OVENI EW 181 Backing up your information 181 Performing a recovery eae
2. Item Description Spare part number 2 Webcam module 611026 001 3 Display Hinge Kit includes left and right display hinges For use only with computer models equipped with a 15 6 in display assembly 583232 001 For use only with computer models equipped with a 14 0 in display assembly 583959 001 Display Cable Kit For use only with computer models equipped with a 15 6 in HD display assembly 583956 001 For use only with computer models equipped with a 15 6 in HD display assembly 583230 001 For use only with computer models equipped with a 14 0 in HD display assembly 583231 001 Includes 4 Display panel cable and webcam cable 5 WLAN antenna transceivers and cables 6 Microphones and cables 7 WWAN antenna transceivers and cables 8 Display enclosure includes 3 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables For use only with computer models equipped with a 15 6 in display assembly 613325 001 For use only with computer models equipped with a 14 0 in display assembly 613323 001 Display assembly components 49 Cable kit o9 Item Description Spare part number Cable kit 613352 001 1 TouchPad board cable 2 Bluetooth module cable 3 Modem module cable includes RJ 1 1 connector 50 Chapter 3 Illustrated parts catalog Mass storage devices NOTE Each hard drive spare part kit includes a cable adapter bracket and 4 i
3. REBELDE LUE ELLE Warranty lylyOy 70 Chapter 4 Removal and replacement procedures Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Kit spare part number 613459 001 There are 7 rubber feet that attach to the base enclosure in the locations shown in the following illustration Component replacement procedures 71 Battery Description Spare part number 9 cell 93 WH battery 586031 001 6 cell 55 WH battery 486296001 6 cell 51 WH battery for use only with HP 6555b and 6455b computer models 593578 001 6 cell 47 WH battery for use only with HP 6550b and 6450b computer models 486295 001 Before removing the battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the front toward you 2 Slide the battery release latch 1 to release the battery 3 Remove the battery 2 Insert the battery into the battery bay until it is seated The battery release latch automatically locks the battery into place 72 Chapter 4 Removal
4. sssssssssseee eem e en en ne rennen eH nennen eene senes 153 RICE M NN 153 SECUTI MENU dte dup Qe UR EN eas 154 Diagnostics menu ceeeeececeeeccecceceeeceeeeaeeeeeseeeeeeeceeeeeeeeeceeeauaaeaeeeeneeeees 155 System Configuration menu 156 Computer Setup in Windows M 159 Starting Computer Setup 159 Using Com 159 Navigating and selecting in Computer 159 Restoring factory settings in Computer 160 Computer Setup MENUS ET 161 161 Security MENU D aa eere 162 Diagnostics menu eseeeeececcecceeececeeeeaeeeaseeeeeeeeteceeeeceeeeeeseneeauaaaeeeeneeeees 163 System Configuration menu irrito trea Etre ka P REFER Ear bes 164 6 5 ER 167 Computer specifications 167 39 6 cm 15 6 in display specifications a scie 168 35 6 cm 14 0 in display specifications eere or nra tms exta 169 Hard drive specifications aep keit Mum
5. Pitch 0 279 x 0 279 mm Format 1366 x 768 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 4 0 W Viewing angle 40 horizontal 120 40 vertical typical 35 6 cm 14 0 in display specifications 169 Hard drive specifications 170 500 GB 320 GB 250 GB 160 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101g 1019 1019 1019 Interface type SATA SATA SATA SATA Transfer rate 100 MB sec 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 1 0 ms 1 5 ms 2 0 ms 2 0 ms Average 14 0 ms 12 0 ms 12 0 ms 12 0 ms Maximum 22 0 ms 22 0 ms 22 0 ms 22 0 ms Logical blocks 976 773 168 625 142 448 488 397 168 312 581 808 Disc rotational speed 7200 rpm 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for details Chapter 6 Specifications Blu ray ROM DVD RW SuperMulti Double Layer Drive specifications Applicable disc Read BD ROM BD ROM DL BD R BD R DL BD RE BD RE DL DVD ROM DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM Ver 2
6. ec 50 M ss storag devices ses 51 Plastics UR REDEEM RE HR 52 Miscellaneous paris si e DO PVP TERRENO E 53 Sequential part number listing pa per utor aeneis dev pec p pe EYES and CU ea rH MEET ERE IE 54 4 Removal and replacement procedures ecce eee eee eee ee eee ee eee 65 Preliminary replacement 65 Tools WSU obe re Misses guste E E Raf meat 65 Service considerations octpsie abit ivt Qupd ME OpUIDU V Ripa Eti miti m XR UU NR GNE UD 65 Plastic udo a PO RR EEEE E EE que ER D pete Petr btt bte teneras 65 Cables and connectors cocer Part Dt Duet VADER E bt LUE dd Dativ 66 Drive handling ENT o 66 Grounding guidelines oranda fsectcond uh atid adecpiuindanientasangesaatite La n 67 Electrostatic discharge damage 555 erre erre nmt pk a 67 Packaging and transporting guidelines 68 Workstation guidelines TL 68 Equipment guidelines 69 Component replacement procedures 70 Peto Nia ee net eee ee 70 71 velie
7. 15 6 in HD LED AntiGlare AG 1366 768 15 6 HD LED WVA AG y v 1600x900 15 6 HD LED AG 1366x768 v WWAN 15 6 HD LED WVA AG 1600x900 WWAN 15 6 HD LED AG 1366x768 v V with webcam 15 6 HD LED WVA AG with webcam 1600x900 15 6 HD LED AG with webcam v 1366x768 WWAN 15 6 HD LED WVA AG with webcam 1600x900 WWAN 14 0 HD LED AG 1366x768 Y 14 0 HD LED BrightView BV 1366x768 14 0 HD LED AG 1600x900 v V 14 0 in HD LED AG 1366x768 V WWAN 14 0 in HD LED BV 1366x768 V WWAN 14 0 in HD LED AG 1600x900 WWAN 14 0 HD LED AG with webcam 1366 768 14 0 HD LED BV with webcam 1366x768 14 0 HD LED AG with webcam 1600x900 4 Category Description 14 0 HD LED AG with webcam 1366x768 WWAN HP ProBook 6555b Notebook PC ProBook ProBook ProBook 6455b 6550b Notebook Notebook PC PC 6450b Notebook PC Memory 14 0 HD LED BV with webcam 1366x768 WWAN 14 0 HD LED AG with webcam 1600x900 WWAN 2 customer accessible upgradable memory module slots both slots are customer accessible Supports up to 8GB Supports the following DDR3 PC3 10600 configurations at 1333 MHz in all supported countries and regions 8192 MB total system memory 4096 x 2 4096 MB total system memory
8. HP ProBook 6455b Notebook PC HP ProBook 6555b Notebook PC HP ProBook 6450b Notebook PC HP ProBook 6550b Notebook PC Maintenance and Service Guide Copyright 2010 Hewlett Packard Development Company L P Intel is a trademark of Intel Corporation in the U S and other countries Microsoft Windows and Windows Vista are U S registered trademarks of Microsoft Corporation The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition May 2010 Document Part Number 598169 001 Safety warning notice WARNING reduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard f
9. keypad in the United States includes keyboard cable y with dual 613385 031 Keyboard for use on point and a numeric y with computer mode s equipped with a 15 6 in display assemb keypad in the United Kingdom includes keyboard cable y with dual 613385 041 Keyboard for use on point and a numeric y with computer mode s equipped with a 15 6 in display assemb keypad in Germany includes keyboard cable y with dual 613385 051 Keyboard for use on point and a numeric y with computer mode s equipped with a 15 6 in display assemb keypad in France includes keyboard cable y with dual 613385 061 Keyboard for use on point and a numeric y with computer mode s equipped with a 15 6 in display assemb keypad in Italy includes keyboard cable y with dual 613385 071 613385 081 613385 091 613385 121 Keyboard for use on point and a numeric Keyboard for use on point and a numeric Keyboard for use on point and a numeric Keyboard for use on point and a numeric y with computer mode s equipped with a 15 6 in display assemb keypad in Spain includes keyboard cable y with computer mode s equipped with a 15 6 in display assemb keypad in Denmark includes keyboard cable y with computer mode s equipped with a 15 6 in display assemb keypad in Norway includes keyboard cable y with computer mode s equipped with a 15 6 in display assemb keypa
10. 1 that secures the speaker assembly to the base enclosure 130 4 Removal and replacement procedures 2 Remove the speaker assembly 2 NOTE Steps 3 through 5 apply only to computer models equipped with a 14 0 in display assembly 3 Disconnect the speaker cable 1 from the ExpressCard assembly 4 Remove the slotted Torx T8M2 5x7 0 screw 2 that secures the speaker assembly to the base enclosure 5 Remove the speaker assembly 3 Reverse this procedure to install the speakers Component replacement procedures 131 Bluetooth module cable 132 NOTE The Bluetooth module cable is included in the Cable Kit spare part numbers 613352 001 Before removing the Bluetooth module cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 72 Remove the following components a Bluetooth module see Bluetooth module on page 74 Mass storage device see Mass storage device on page 75 Optical drive see Optical drive on page 86 d Keyboard see Keyboard on page 88 n Switch cover
11. 1600 x 900 for use only with computer models equipped with a webcam and WWAN includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 613371 001 15 6 in HD LED AG display assembly 1366 x 768 for use only with computer models equipped with a webcam and WWAN includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo Sequential part number listing 59 60 Spare part number 613372 001 Description 14 0 in HD LED AG display assembly 1366 x 768 for use only with computer models not equipped with a webcam includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 613373 001 14 0 in HD LED AG display assembly 1366 x 768 for use only with computer models equipped with a webcam includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 613374 001 14 0 in HD LED BV display assembly 1366 x 768 for use only with HP 6450b computer models not equipped with a webcam includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 613375 001 613376 001 613377 001 613378 001 14 0 in HD LED BV display assembly 1366 x 768 for use only with HP 6450b computer models equipped with a we
12. 4096 x 1 4096 MB total system memory 2048 x 2 3072 MB total system memory 2048 1024 2048 MB total system memory 2048 x 1 2048 MB total system memory 1024 x 2 1024 MB total system memory 1024 x 1 NOTE Not available with 64 bit operating systems or Media Restore Mass storage devices Supports 9 50 mm 6 35 cm 2 50 in hard drives and solid state drives Chapter 1 Customer accessible Supports HP 3D DriveGuard Product description Category Description HP HP ProBook ProBook HP ProBook ProBook 6455b 6550b 6450b 6555b Notebook Notebook Notebook Notebook PC PC PC Supports the following hard drives v v Y e 500 GB 7200 e 320 GB 7200 rpm SED e 320GB 7200 rpm e 250GB 7200 rpm e 160 GB 7200 rpm Supports 160 GB solid state drive Y Supports 128 GB solid state drive v v Optical drive Single screw removal v v v Customer accessible v v v v Supports 12 70 mm optical drives v v Y Supports no drive option in optical v v drive bay with slot bezel Supports the following optical drives v v Y Y Bluray ROM with LightScribe DVD RW SuperMulti Double Layer Drive e DVD RW SuperMulti Double Layer Drive with LightScribe e DVD ROM Drive Supports a 500 GB 7200 rpm hard v Y v drive with cradle Microphone Integrated dual array digital v v v v microphone only on computer models equipped with a webca
13. Fla 191 BI 191 qee 197 viii 1 Product description Category Description HP HP ProBook HP ProBook HP ProBook ProBook 6455b 6550b 6450b 6555b Notebook Notebook Notebook Notebook PC PC PC PC Product Name HP ProBook 6555b Notebook PC V HP ProBook 6455b Notebook PC v HP ProBook 6550b Notebook PC 64506 Notebook PC Processor AMD Phenom II Quad Core Mobile V Processor N950 2 1 GHz 35W 2 MB L2 cache AMD Phenom II Quad Core Mobile Processor 3930 2 0 GHz 35W 2 12 cache AMD Phenom II Triple Core Mobile v Processor N850 2 2 GHz 35W 1 5 MB L2 cache AMD Phenom II Triple Core Mobile v Processor N830 2 1 GHz 35W 1 5 MB L2 cache AMD Phenom II Dual Core Mobile Processor N640 2 9 GHz 35W 2 MB L2 cache AMD Phenom II Dual Core Mobile Processor N620 2 8 GHz 35W 2 MB L2 cache AMD Turion Il Dual Core Mobile Processor 540 2 4 GHz 25W 2 12 AMD Turion Il Dual Core Mobile Processor 520 2 3 GHz 25W 2 MB L2 cache 2 Category Description AMD Athlon Il Dual Core Processor P340 2 2 GHz 25W 1 MBL2 cache HP ProBook 6555b Notebook PC Y ProBook ProBook ProBook 6455b 6550b 6450b Note
14. NOTE Refer to the illustration that most closely matches your computer item Component Description 1 Media Card Reader Supports the following optional digital card formats e Memory Stick e Memory Stick Pro e Memory Stick Duo adapter required e Memory Stick Duo Pro adapter required e MultiMediaCard e MultiMediaCard Plus e Secure Digital SD Memory Card e Secure Digital SD High Capacity Memory Card e micro Secure Digital SD Memory Card adapter required e xD Picture Card 2 Upgrade bay Supports an optical drive or a hard drive 3 USB port Connects an optional USB device 4 1394 port Connects an optional IEEE 1394 or 1394a device such as a camcorder 5 Serial port Connects an optional device such as a serial modem mouse or printer Rightside components 27 item Component Description 1 Media Card Reader Supports the following optional digital card formats e Memory Stick e Memory Stick Pro e Memory Stick Duo adapter required e Memory Stick Duo Pro adapter required e MultiMediaCard e MultiMediaCard Plus e Secure Digital SD Memory Card e Secure Digital SD High Capacity Memory Card e micro Secure Digital SD Memory Card adapter required e xDPicture Card 2 Upgrade bay Supports an optical drive or a hard drive 3 USB port Connects an optional USB device 4 1394 port Connects an optional IEEE 1394 or 1394a device such as a camcorder 5 RJ 11
15. Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup 160 NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select File gt Restore defaults Follow the on screen instructions To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save changes and exit and then press enter Your changes go into effect when the computer restarts NOTE Your password settings and security settings are not changed when you restore the factory settings Chapter 5 Computer Setup Computer Setup menus The menu tables in this section provide an overview of Computer Setup options NOTE Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File menu Select System Information To do this e View identification information for the computer and the batteries in the system e View specification information for the processor cache and memory
16. and then select Edit Paste The screen image is added to the document 4 Save the document e When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required e When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore follow these steps NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to set up your backup create a system image select models only or create a system repair disc select models only 349 NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Windows 7 backup and recovery 175 Recovering 1
17. click Edit gt Paste Backup and recovery in Windows XP 181 The screen image is added to the document d Save the document To create a backup using the Windows Backup utility select models only follow these steps NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Click Start gt All Programs gt Accessories gt System Tools gt Backup 2 Follow the on screen instructions Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools select models only You can use the Windows Backup utility to recover information you have previously backed up e Operating System and Driver Recovery discs included with your computer You can use the discs to recover your operating system and programs installed at the factory Recovering your information To recover information you previously backed up follow these steps 1 If possible back up all personal files 2 Click Start gt All Programs gt Accessories gt System Tools gt Backup The Backup or Restore Wizard opens 3 Click Restore files and settings and then click Next 4 Follow the on screen instructions NOTE For additional information on initiating a recovery in Windows perform a search for this topic
18. modem jack Connects a modem cable 6 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Left side components NOTE Refer to the illustration that most closely matches your computer 28 Chapter 2 External component identification item Component Description 1 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 DisplayPort Connects an optional digital display device such as a high performance monitor or projector 3 USB ports 3 Connect optional USB devices 4 ExpressCard slot Supports optional ExpressCards 5 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 6 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio NOTE When a device is connected to the headphone jack the computer speakers are disabled OQ item 1 Component Vent Description Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent o
19. press the button to open HP QuickLook e When the computer is on press the button to open Software Setup NOTE f Software Setup is not available the default Web browser opens 3 QuickWeb button e When the computer is off press the button to open HP QuickWeb e When the computer is on press the button to open the default Web browser 4 Wireless button Turns the wireless feature on or off but does not establish a wireless connection 5 Volume mute button Mutes and restores speaker sound 6 Volume down button Decreases computer volume 7 Volume up button Increases computer volume 8 Fingerprint reader Allows a fingerprint logon to Windows instead of a password logon Top components 21 Lights NOTE Refer to the illustration that most closely matches your computer Item Component Description 1 Wireless lights 2 e Blue An integrated wireless device such as a WLAN device the HP Mobile Broadband Module select models only and or a Bluetooth device is on e Amber All wireless devices are off 2 Power lights 2 t The computer is on e Blinking The computer is in the Sleep state Windows 7 and Windows Vista or Standby Windows XP e Off The computer is off or in Hibernation 3 Battery light e Amber A battery is charging e Turquoise A battery is close to full charge capacity e Blinking amber A battery that is the only a
20. see Switch cover on page 94 Palm rest see Palm rest page 98 g TouchPad see TouchPad on page 100 h Display assembly see TouchPad on page 100 i Top cover see Top cover on page 121 Remove the Bluetooth module cable 1 Disconnect the Bluetooth module cable 1 from the system board Chapter 4 Removal and replacement procedures 2 Remove the Bluetooth module cable from the clips and routing channel 2 built into the base enclosure Reverse this procedure to install the Bluetooth module cable Component replacement procedures 133 Card reader USB board 134 NOTE The card reader USB board spare part kit includes a cable Description Spare part number For use only with computer models equipped with a 15 6 in display assembly 583960 001 For use only with computer models equipped with a 14 0 in display assembly 583961 001 Before removing the card reader USB board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power cord Remove the battery see Battery on page 72 m o m m Remove the following components a Bluetooth module see Bluetooth module on page 74 Mass storage device see Mass storage device on page 75 Optical dr
21. 161 French Canada 613332 121 United States 613332 001 For use only with computer models equipped with a 14 0 in display assembly and touchpad Brazil 613384 201 Latin America 613384 161 French Canada 613384 121 United States 613384 001 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 72 Remove the keyboard 1 Position the computer with the front toward you 2 Loosen the three Phillips PM2 5x11 0 captive screws that secure the keyboard to the computer 3 the computer right side up with the front toward you 4 Open the computer as far as it will open 5 Slide the four keyboard tabs 1 forward Component replacement procedures 89 6 Lift the rear edge of the keyboard 2 and then swing it up and forward until it rests upside down on the palm rest 7 Release the zero insertion force ZIF connector to which the pointing stick cable 1 is attached and then disconnect the pointing stick cable from the system board 8 Release the ZIF connector to which the keyboard cable 2
22. 182 Recovering your information Run d 182 Recovering the operating system and programs 182 linux A tid tu i n mE IS Or UD E 184 8 Connector pin assignmenhls n sie e SNR S US ENT ONUNS ORT NN EN CNN VAT xA 185 MS GA ETE 185 Audio in microphone sende dat renters hues tanga cn apa ba 185 Audio out headphone muta qu bins 186 External monitor aceasta prec RI RHENUS MU UN ME MM dese CUm 186 RJ 45 abre End EA 187 modem 187 Serial select MO Sl Gon 188 Universal Serial Bus NETTO 188 9 Power cord set sinet eip ins RR R SEMINE KIM MEINER RUE 189 Requirements for all countries qu eR d PRU RR HERI dE 189 Requirements for specific countries and 190 LM al 191
23. 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install the primary memory module 92 Chapter 4 Removal and replacement procedures RTC battery Description Spare part number RTC battery includes cable and double sided tape 449137 001 Before removing the real time clock RTC battery follow these steps 1 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 72 Remove the keyboard see Keyboard on page 88 Remove the RTC battery 1 2 Disconnect the RTC battery cable 1 from the system board Detach the RTC battery 2 from the clip built into the top cover The RTC battery is attached to the top cover with double sided tape Reverse this procedure to install the RTC battery When installing the RTC battery make sure the sign faces up Component replacement procedures 93 Switch cover 94 NOTE The switch cover spare part kit includes the capacitive board and cable Description Spare part number For use only with computer models equipped with a 15 6 in display
24. 32 e Windows 7 Home Premium 64 e Windows 7 Home Premium 32 e Windows 7 Pro 64 e Windows 7 Pro 32 e Windows Vista Home Basic 32 e Windows vista Home Basic 32 with PowerPoint Certificate of Authenticity COA e Windows Vista Business 32 e Windows 7 Professional including a downgrade right to Genuine Windows Vista Business pre installed e Windows XP Professional available through downgrade rights from Windows 7 Professional Preinstalled with Microsoft V V Office Personal Microsoft Office Personal with PowerPoint and Microsoft Office Professional e Windows 7 Home Premium 64 e Windows 7 Home Premium 32 e Windows 7 Pro 64 e Windows 7 Pro 32 e Windows Vista Business 32 e Windows 7 Professional including a downgrade right to Genuine Windows Vista Business pre installed e Windows XP Professional available through downgrade rights from Windows 7 Professional 11 12 Category Description HP ProBook ProBook HP ProBook ProBook 6455b 6550b 6450b 6555b Notebook Notebook Notebook Notebook PC PC PC Restore Media OSDVD v Windows 7 Basic 32 e Windows 7 Premium 64 e Windows 7 Home Premium 32 e Windows 7 Pro 64 e Windows 7 Pro 32 e Windows Vista Business 32 e Windows Vista Home Basic 32 e Windows XP Professional available through downgrade rights from Windows 7 Professional Restore media DRDVD v v e Windows 7 DRDVD with Windows
25. 613584 001 e Intel Core i3 350M 2 26 GHz MB 595586 001 e P4500 1 8 GHz 2MB 35W 611699 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 72 Remove the following components a Keyboard see Keyboard on page 88 b Switch cover see Switch cover on page 94 Fan see Fan on page 102 d Heat sink see Heat sink on page 104 Component replacement procedures 107 Remove the processor 1 Use flat bladed screwdriver to turn the processor locking screw 1 one half turn counterclockwise until you hear a click 2 Lift the processor 2 straight up and remove it NOTE When you install the processor the gold triangle 3 on the processor must be aligned with the triangle 4 embossed on the processor socket Reverse this procedure to install the processor 108 Chapter 4 Removal and replacement procedures Display assembly NOTE The display assembly spare part kit includes 3 WLAN antenna transceivers and cables microphones nameplate and logo D
26. 72 SIM Dui atu 73 Bluetealh C 74 Mass storage device aee Ve eens 75 Expansion memory module ous pk aoa sh tel aetati lest n p tie 78 OUI res 80 WWAN ico 84 S eiee WE E E antec I INTE 86 GUB eodein n MD URN 88 Primary memory module NN vetiddbnielaasieiie cd aos ea ta 9 RIC baten EO T NU 93 Switch cover secsi TT TTE TT ce erie 94 Power tiie ate a EU a ci dee uot a tt cab 96 NOLUIT 98 Tough edo coeant E Da DRM eet Mte 100 png DK 102 gis P TII R 104 Hiec rl cU 107 Display assembly soe teet ttu rei RR ISIN ECT CHE HAS HR ERE IU PU P 109 R E E R 121 Smart card redder 124 ExpressCard assembly cesarea robore siint agii timeo bate pa UR 126 Modem mod le MR TET mE 128 KU T 130 Bluetooth module cable Mee aban Ne Rn pde ctun 132 Card reader USB board eI erem e rne rr es e retener ese eris erii 134 DOR 136 Serial connector a
27. 8 Unused RJ 11 modem Pin Signal 1 Unused 2 Tip 3 Ring A Unused 5 Unused 6 Unused RJ 45 network 187 Serial select models only D0000 Pin Signal 1 1 Data carrier detect 2 Received data 3 Transmitted data 4 Data terminal ready 5 Signal ground 6 Data set ready 7 Request to send 8 Clear to send 9 Ring indicator Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground 188 Chapter 8 Connector pin assignments 9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions e length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rat
28. Connects a network cable 30 Chapter 2 External component identification item Component Description 2 External monitor port Connects an external VGA monitor or projector 3 Power connector Connects an AC adapter Rear components 31 Bottom components 32 item Component 1 Battery bay Description Holds the battery 2 SIM slot Contains a wireless subscriber identity module SIM select models only The SIM slot is located inside the battery bay 3 Battery release latch Releases the battery from the battery bay 4 Docking connector Connects an optional docking device 5 Accessory battery connector Connects an optional accessory battery 6 Vents 6 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 7 Hard drive bay Holds the hard drive 8 Memory module compartment Chapter 2 External component identification Contains an expansion memory module slot item Component Description 9 HP Mobile Broadband Module compartment Contains an HP Mobile Broadband Module select models only NOTE To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your cou
29. For use in Czech Republic and Slovakia 613384 A81 For use in France 613384 051 For use in French Canada 613384 121 For use in Germany 613384 041 For use in Greece 613384 DJ1 For use in Hungary 613384211 For use in Iceland 613384 DD1 For use in Israel 613384 1 For use in Italy 613384 061 For use in Japan 613384291 For use in Korea 613384 AD1 For use in Netherlands 613384 B31 For use in Norway 613384 09 1 For use in Portugal 613384 131 For use in Russia 613384251 For use in Saudi Arabia 613384 171 For use in Slovenia 613384 BA1 For use in Spain 613384 071 For use in Sweden and Finland 613384 871 For use in Switzerland 613384 BG1 For use in Taiwan 613384 AB1 For use in Thailand 613384 281 For use in Turkey 613384 141 For use in United Kingdom 613384 031 For use in the United States 613384 001 5 Palm rest For use only with computer models equipped with a 15 6 in display assembly and a 613339 001 fingerprint reader includes fingerprint reader board and cable For use only with computer models equipped with a 15 6 in display assembly but not a 613340 001 fingerprint reader For use only with computer models equipped with a 14 0 in display assembly and a 613338 001 fingerprint reader includes fingerprint reader board and cable For use only with computer models equipped with a 14 0 in display assembly but not a 613337 001 fingerprint reader Computer major components 41 Description Spare part number 6 Fan 613
30. Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 802 11 a g n WLAN module Intel 6200 802 1 1a g n WLAN module for use in Antigua and Barbuda Barbados 581434 001 Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Chapter 3 Illustrated parts catalog gt Description Intel 6200 802 11a g n WLAN module for
31. The light on the wireless button is visible only when the computer is open The wireless light on the front of the computer is visible whether the computer is open or closed The 2 power lights display the same information The light on the power button is visible only when the computer is open The power light on the front of the computer is visible whether the computer is open or closed Top components 23 24 Item Component Description 1 Wireless lights 2 e An integrated wireless device such as a WLAN device the HP Mobile Broadband Module select models only and or a Bluetooth device is on e Amber All wireless devices are off 2 Power lights 2 e The computer is on e Blinking The computer is in the Sleep state Windows 7 and Windows Vista or Standby Windows XP e The computer is off or in Hibernation 3 Battery light e Amber A battery is charging e Turquoise A battery is close to full charge capacity e Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly e If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low bat
32. Windows Backup utility 181 182 Windows logo key 16 17 Windows recovery 178 182 Windows Vista operating system DVD 180 wireless lights 22 24 wireless module product description 6 WLAN module removal 80 spare part numbers 54 55 56 80 workstation guidelines 68 WWAN module removal 84 spare part number 54 84
33. and recovery in Windows Vista 177 3 Open a word processing document and then select Edit gt Paste The screen image is added to the document 4 Save the document e When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer amp NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required e When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore Center follow these steps NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to back up your entire computer select models only or your files NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Performing a recovery In case o
34. assembly 613342 001 For use only with computer models equipped with a 14 0 in display assembly 613341 001 Before removing the switch cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 72 5 Remove the keyboard see Keyboard on page 88 Remove the switch cover 1 Turn the computer upside down with the front toward you 2 Remove the three Phillips PM2 0x3 0 screws that secure the switch cover to the computer T 3 Turn the computer display side up with the front toward you 4 Open the computer as far as possible 5 Release the ZIF connector to which the LED board cable 1 is attached and then disconnect the LED board cable from the system board Chapter 4 Removal and replacement procedures 6 Lift the left and right sides of the switch cover 2 until it detaches from the computer 7 Remove the switch cover Reverse this procedure to install the switch cover Component replacement procedures 95 Power button board 96 Description Spare part number Power button board includes cable 613310 001
35. description 5 microphone jack connector pinout 185 model name 1 modem jack pin assignments 187 modem module removal 128 spare part numbers 128 modem product description 5 monitor port connector pinout 186 N network jack connector pinout 187 Operating System disc 182 operating system product description 10 optical drive product description 5 spare part numbers 51 specifications 171 172 173 P packing guidelines 68 palm rest removal 98 spare numbers 98 panels product description 3 parallel port mode 148 passwords 154 162 pin assignments modem jack 187 RJ 11 187 plastic parts 65 Plastics Kit contents 52 spare partnumber 52 pointing device components 18 product description 8 pointing stick 18 port options 1394 port 150 ExpressCard slot 150 157 165 flash media reader 150 157 165 parallel port 150 serial port 150 Smart Card slot 150 USB port 150 157 165 ports product description 7 power button 19 21 power button board removal 96 spare part number 96 power connector cable removal 140 spare partnumber 140 power cord set requirements 189 spare part numbers 53 54 power lights 22 24 power requirements product description 8 processor removal 107 spare part numbers 107 processor product description 1 product description audio 5 chipset 2 docking 7 Ethernet 6 external media cards 7 graphics 2 keyboard 8 mass storage devices 4 memory module 4 microp
36. down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame Display 193 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward o 13 Remove the backlight cover 14 Turn the display panel rightside up 194 Chapter 10 Recycling 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury Display 195 18 Remove the backlight from the backlight frame 19 Disconnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 196 Chapter 10 Recycling Index Symbols Numerics 1394 connector pinout 185 A AC adapter spare part number 53 A
37. folders Backing up the entire hard drive select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools NOTE For detailed instructions perform a search for these topics in Help and Support NOTE n case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up Store personal files in the Documents folder and back it up regularly Back up templates that are stored in their associated programs Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a screen shot 1 Display the screen you want to save 2 the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fntprt sc Backup
38. in Help and Support Recovering the operating system and programs A CAUTION The recovery process reformats and completely erases the hard drive All files you have created and any software installed on the computer are permanently removed The recovery process reinstalls the original operating system software and drivers Software drivers and updates not installed by HP must be manually reinstalled To recover your operating system and programs follow these steps 1 If possible back up all personal files 2 Insert the Operating System disc into the optical drive 3 Shut down the computer 182 Chapter 7 Backup and recovery Turn on the computer Follow the on screen instructions to install the operating system After the operating system is installed remove the Operating System disc and insert the Driver Recovery disc Follow the on screen instructions to install the drivers and programs Backup and recovery in Windows XP 183 Linux backup and recovery Use the instructions in this section if SUSE Linux SLED 11 is installed on your computer To protect your information back up your files and folders Then if the system fails you can restore your important files from copies You can also use the options listed in this section to restore the operating system and programs that were installed at the factory A CAUTION Using 1 completely erases hard drive contents and reformats the hard drive All files y
39. page 130 Remove the ExpressCard assembly NOTE Steps 1 through 3 apply only to computer models equipped with a 15 6 in display assembly See steps 4 and 5 for information on removing the ExpressCard assembly on computer models equipped with a 14 0 in display assembly 1 2 Disconnect the speaker cable 1 from the ExpressCard assembly Lift the right side 2 of the ExpressCard assembly to disconnect it from the system board 126 Chapter 4 Removal and replacement procedures 3 Remove the ExpressCard assembly 3 by sliding it up and to the right NOTE Steps 4 and 5 apply only to computer models equipped with a 14 0 in display assembly 4 Lift the right side 1 of the ExpressCard assembly to disconnect it from the system board 5 Remove the ExpressCard assembly 2 by sliding it up and to the right Reverse this procedure to install the ExpressCard assembly Component replacement procedures 127 Modem module 128 NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part numbers 613352 001 Description Spare part number For use in all countries and regions except Australia and New Zealand 510100 001 For use only in Australia and New Zealand 510100 011 Before removing the modem module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernat
40. proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Chapter 4 Removal and replacement procedures Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy CAUTION prevent damage to the device when you are removing or installing internal components observe these precautions Keep components in thei
41. reader board cable 2 from the system board 7 Lift the front edge of the palm rest 3 until it rests at an angle and then slide the palm rest forward 4 until it detaches from the computer 8 Ifthe computer is equipped with a fingerprint reader remove the fingerprint reader board cable from the opening 5 in the top cover 9 Remove the palm rest Reverse this procedure to install the palm rest Component replacement procedures 99 TouchPad NOTE The TouchPad spare part kit includes a TouchPad board cable and TouchPad button board 100 cable Description Spare part number For use only with computer models equipped with a 15 6 in display assembly 583275 001 For use only with computer models equipped with a 14 0 in display assembly 583276 001 Before removing the TouchPad follow these steps 1 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 72 Remove the mass storage device cover see Mass storage device on page 75 Remove the palm rest see Palm rest on page 98 Remove the TouchPad 1 Lift the rear edge of the Tou
42. size system ROM video revision and keyboard controller version Set System Date and Time Set or change the date and time on the computer Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings Ignore changes and exit Cancel any changes entered during the current session Then exit and restart the computer Save changes and exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts Computer Setup in Windows XP 161 Security menu NOTE Some of the menu items listed in this section may not be supported by your computer Select To do this Setup BIOS Administrator Password Set up a BIOS administrator password User Management requires a BIOS administrator password e Create a new BIOS user account e View a list of ProtectTools users Password Policy requires a BIOS administrator password Revise password policy criteria HP SpareKey Enable disable HP SpareKey disabled by default Always Prompt for HP SpareKey Enrollment Enable disable HP SpareKey enrollment disabled by default Allow Reset of HP ProtectTools security keys Enable disable reset of HP ProtectTools security keys Change Password Enter change or delete a BIOS a
43. use in Afghanistan Albania Algeria Andorra Angola Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar th
44. with HP 6555b and 6455b computer models in Russia and China includes replacement thermal material Sequential part number listing 63 Spare part number Description 616788 001 AMD UMA WWAN system board for use only with HP 6555b and 6455b computer models in Russia and China includes replacement thermal material 616789 001 AMD UMA system board for use only with HP 6555b and 6455b computer models in China includes replacement thermal material 616790 001 AMD UMA WWAN system board for use only with HP 6555b and 6455b computer models in China includes replacement thermal material 620893 001 160 GB 7200 rpm hard drive includes bracket 622597 001 Smart Card Reader HF not illustrated factory installed on select models only 64 Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flatbladed screwdriver e Phillips PO screwdriver e Phillips P1 screwdriver e T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the device place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts A CAUTION Using excessive for
45. 13332 DW1 For use in Bulgaria 613332 261 For use in Denmark 613332 081 Computer major components 39 40 Description Spare part number For use in Czech Republic and Slovakia 613332 A81 For use in France 613332051 For use in French Canada 613332 121 For use in Germany 613332 041 For use in Greece 613332 DJ1 For use in Hungary 613332211 For use in Hungary 613332211 For use in Iceland 613332 DD1 For use in Israel 613332 BB1 For use in Italy 613332 061 For use in Japan 613332291 For use in Korea 613332 1 For use in Latin America 613332 161 For use in Netherlands 613332831 For use in Norway 613332 091 For use in Latin America 613332 161 For use in Portugal 613332 131 For use in Russia 613332 251 For use in Saudi Arabia 613332 171 For use in Slovenia 613332 1 For use in Spain 613332 071 For use in Sweden and Finland 613332 871 For use in Switzerland 613332 BC1 For use in Taiwan 613332 1 For use in Thailand 613332 281 For use in the United Kingdom 613332 031 For use in the United States 613332 001 For use only with computer models equipped with a 14 0 in display assembly and touchpad For use in Belgium 613384 A41 For use in Europe 613384 DW1 For use in Bulgaria 613384 261 For use in Denmark 613384 081 Chapter 3 Illustrated parts catalog Description Spare part number
46. 349 001 7 For use only with computer models 6555b and 6455b 613399 001 Heat sink includes replacement thermal material For use only with computer models 6550b and 6450b 613350 001 e Heat sink includes replacement thermal material discrete e Intel Heat sink includes replacement thermal material UMA 613351 001 Plastics Kit For use only with computer models equipped with a 15 6 in display assembly 613343 001 For use only with computer models equipped with a 14 0 in display assembly 613344 001 Includes ExpressCard slot bezel 8b Mass storage device cover 8c Memory module compartment cover 8d Bluetooth module compartment cover Wireless module compartment cover Optical drive slot bezel not illustrated NOTE See Plastics Kit on page 3 14 for more Plastics Kit spare part information Cable Kit 613352 001 Includes 9a Bluetooth module cable 9b Modem module cable includes RJ 11 connector TouchPad board cable not illustrated NOTE See Cable Kit on page 3 12 for more Cable Kit spare part information 10 Processor includes replacement thermal material for use only with computer models 6555b and 6455b AMD Phenom II Quad Core Mobile Processor N930 2 0 GHz 35W 2 MB L2 cache 594169 001 AMD Phenom II Triple Core Mobile Processor N830 2 1 GHz 35W 1 5 MB L2 cache 594168 001 AMD Phenom II Dual Core Mobile
47. 4 0 in display assembly and two microphones includes 3 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables 613325 001 Display enclosure for use only with computer models equipped with a 15 6 in display assembly includes 3 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables 613296 001 Intel discrete HM57 system board for use only with HP 6550b and 6450b computer models includes replacement thermal material Sequential part number listing 57 58 Spare part number Description 613297 001 Intel discrete HM57 WWAN system board for use only with HP 6550b and 6450b computer models includes replacement thermal material 613298 001 Intel discrete QM57 WWAN system board for use only with HP 6550b and 6450b computer models includes replacement thermal material 613330 001 Base enclosure for use only with computer models equipped with a 14 0 in display assembly includes 7 rubber feet 613331 001 Base enclosure for use only with computer models equipped with a 15 6 in display assembly includes 7 rubber feet 613332 001 Keyboard for use only with computer models equipped with a 14 0 in display assembly with dual point in the United States includes keyboard cable 613332 121 Keyboard for use only with computer models equipped with a 14 0 in display assembly with dual point in French Canada includes keyboard cable 613332 201 Ke
48. 4 Chapter 5 Computer Setup mode The following options are available A AHCI Advanced Host Controller Interface DE Integrated Drive Electronics Select Built In Device Options To do this NOTE Availability of the options above varies by computer model Enable disable HP QuickLook 2 enabled by default Enable disable Virtualization Technology select models only disabled by default Enable disable Dual Core CPU enabled by default Enable Disable Unified Extensible Firmware Interface UEFI mode enabled by default Enable disable the wireless button state enabled by default Enable disable embedded WWAN device radio enabled by default Enable disable embedded Bluetooth device radio enabled by default Enable disable the Network Interface Controller LAN enabled by default Set the wake on LAN state Options include the following Disabled Boot to Network set by default Follow Boot Order Enable disable the optical disc drive enabled by default Enable disable the microphone Enable disable a modem device enabled by default Enable disable the embedded WLAN device enabled by default Enable disable LAN WLAN switching disabled by default Enable disable the integrated camera select models only enabled by default Port Options all are enabled by default NOTE All port options are enabled by default Enable disable the ExpressCard slot Enable d
49. 455b and 6550b 36 Chapter 3 Illustrated parts catalog Description Spare part number Display assembly includes 3 WLAN antenna transceivers and cables microphones nameplate and logo 15 6 HD LED AG 1366x768 613361 001 15 6 HD LED WVA AG 1600x900 613366 001 15 6 HD LED AG 1366x768 WWAN 613369 001 15 6 HD LED WVA AG 1600x900 WWAN 613367 001 15 6 HD LED AG with webcam 1366x768 613362 001 15 6 HD LED WVA AG with webcam 1600x900 613368 001 15 6 HD LED AG with webcam 1366x768 WWAN 613371 001 15 6 HD LED WVA AG with webcam 1600x900 WWAN 613370 001 14 0 HD LED AG 1366x768 613372 001 14 0 HD LED AG 1600x900 613376 001 14 0 HD LED AG 1366x768 WWAN 613381 001 14 0 HD LED AG 1600x900 WWAN 613379 001 14 0 HD LED AG with webcam 1366x768 613373 001 14 0 HD LED AG with webcam 1600x900 613380 001 14 0 HD LED AG with webcam 1366x768 WWAN 613383 001 14 0 HD LED AG with webcam 1600x900 WWAN 613382 001 For models 6450b only 14 0 HD LED BV 1366x768 613374 001 14 0 HD LED BV 1366x768 WWAN 613377 001 14 0 HD LED BV with webcam 1366x768 613375 001 14 0 HD LED BV with webcam 1366x768 WWAN 613378 001 NOTE See Display assembly subcomponents on page 3 10 for display assembly internal component spare part information 2 Switch cover includes capacitive board and cable For us
50. 5b computer models in Russia and 616787 001 China AMD UMA WWAN system board for use only with HP 6555b and 6455b computer models in 616788 001 Russia and China AMD UMA system board for use only with HP 6555b and 6455b computer models in China 616789 001 AMD UMA WWAN system board for use only with HP 6555b and 6455b computer models in 616790 001 China Intel Discrete HM57 system board for use only with HP 6550b and 6450b computer models 613296 001 Intel Discrete HM57 WWAN system board for use only with HP 6550b and 6450b computer 613297 001 models Intel Discrete QM57 WWAN system board for use only with HP 6550b and 6450b computer 613298 001 models Intel Discrete HM57 system board for use only with HP 6550b and 6450b computer models in 613302 001 Russia and China Intel Discrete HM57 WWAN system board for use only with HP 6550b and 6450b computer models 613401 001 in Russia and China Intel Discrete QM57 WWAN system board for use only with HP 6550b and 6450b computer 613303 001 models in Russia and China Intel Discrete HM57 system board for use only with HP 6550b and 6450b computer models in China 613307 001 Intel Discrete HM57 WWAN system board for use only with HP 6550b and 6450b computer 613308 001 models in China Intel Discrete QM57 WWAN system board for use only with HP 6550b and 6450b computer 613309 001 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and th
51. 76 In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools You can use Windows Backup and Restore to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e 11 recovery tools You can use 11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory NOTE If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The 11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled Personal files must be restored from a backup 1 If possible back up all personal files 2 f possible check for the presence of the HP Recovery partition select Start right click Computer click Manage and then click Disk Management NOTE If the HP Recovery partition is not listed you must recover y
52. 83 WWAN module Description Spare part number HSPA EV DO WWAN module 531993 001 CAUTION The WWAN module and the WLAN module are not interchangeable To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WWAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 72 5 Remove the wireless module compartment cover see WLAN module on page 80 Remove the WWAN module 1 Position the computer with the front toward you 2 Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module NOTE The red WWAN antenna cable is connected to WWAN module Main terminal The blue WWAN antenna cable is connected to the WWAN module Aux terminal 3 Remove the two Phillips PM2 5
53. 85 261 Portugal 613385 131 Denmark 613385 DH1 Russia 613385 251 Czech Republic and Slovakia 613385 81 Saudi Arabia 613385 171 France 613385 051 Latin America 613385 161 French Canada 613385 121 Slovenia 613385 1 Germany 613385 041 Spain 613385 071 Greece 613385 DJ1 Sweden and Finland 613385871 Hungary 613385211 Switzerland 613385 BG1 Iceland 613385 DD1 Turkey 613385 141 Israel 613385 BB1 The United Kingdom 613385 031 Italy 613385 061 The United States 613385 001 For use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad Belgium 613386 A41 The Netherlands 6133868831 Brazil 613386201 Norway 613386091 Bulgaria 613386261 Portugal 613386 131 Denmark 613386 081 Russia 613386 251 Czech Republic and Slovakia 613386 81 Saudi Arabia 613386 171 France 613386 051 Latin America 613386 161 French Canada 613386 121 Slovenia 613386 BA1 Germany 613386041 Spain 613386071 Greece 613386 DJ1 Sweden and Finland 613386871 Hungary 613386211 Switzerland 613386 Iceland 613386 001 Turkey 613386 141 Israel 613386 BB1 The United Kingdom 613386 031 Italy 613386 061 The United States 613386 001 For use only with computer models equipped with a 14 0 in display assembly with dual point Chapter 4 Removal and replacement procedures For use in country or region Spare part For use in country or region Spare part number number Brazil 613332 201 Latin America 613332
54. Before removing the power button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 72 5 Remove the switch cover see Switch cover on page 94 Remove the power button board 1 Turn the switch cover upside down with the rear toward you 2 Release the ZIF connector to which the power button board cable is attached and then disconnect the power button board cable 1 from the capacitive board 3 Remove the two Phillips PM2 0x3 0 screws 2 that secure the power button board to the switch cover Chapter 4 Removal and replacement procedures 4 Remove the power button board 3 and cable Reverse this procedure to install the power button board Component replacement procedures 97 Palm rest Description Spare part number For use only with computer models equipped with a 15 6 in display assembly and a fingerprint 613339 001 reader includes fingerprint reader board and cable For use only with computer models equipped with a 15 6 in display assembly but not a fingerprint 613340 001 reader For use only with compute
55. C battery see RTC battery on page 93 Processor see Processor on page 107 Modem module see Modem module on page 128 Bluetooth module cable see Bluetooth module cable on page 132 Remove the system board 1 Disconnect the following cables e Bluetooth module cable 1 from the system board e Modem module cable 2 from the modem module Component replacement procedures 137 e External monitor cable 3 from the system board 2 Remove the three slotted Torx T8M2 5x7 0 screws 1 and 2 that secure the system board to the base enclosure The front most screw 2 is present only on computer models equipped with a 15 6 in display assembly 3 Use the middle of the system board 1 to lift the right side 2 of the system board until it rests at an angle 138 Chapter 4 Removal and replacement procedures 4 Remove the system board 3 by sliding it away from the base enclosure at an angle A CAUTION Do not attempt to remove the optical drive connector board from the system board until after the system board has been removed from the base enclosure Failure to follow this caution can result in damage to the system board and the optical drive connector board 5 If it is necessary to replace the optical drive connector board slide the board off of the system board The optical drive connector board is available using spare part number 613314 001 The optical drive connector board is used only with compute
56. CD DA CD ROM mode 1 and mode 2 CD ROM XA mode 2 form 1 and form 2 Photo CD single and multiple sessions CD Extra CD R CD RW and CD TEXT Write DVD RAM Ver 2 DVD R DVD R CD R and CD ROM Random access time BD lt 230 ms DVD lt 180 ms Cache buffer 4 5 MB Data transfer rate 2X BD RAM 9 MB sec 8X DVD 2 400 KB sec 16X CD R 2 400 KB sec 16X CD RW 2 400 KB sec Blu ray ROM DVD RW SuperMulti Double Layer Drive specifications 171 DVD RW and CD RW SuperMulti Double Layer Drive specifications 172 Applicable disc Read CD DA CD E G CD MIDI CD TEXT CDROM CD ROM XA MIXED MODE CD CD CD I Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Write CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Random access time DVD lt 230 ms CD lt 175 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec AX DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec AX DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Chapter 6 Specifications Multiword DMA Mode DVD ROM Drive specifications Applicable disc Read CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA MIXED MO
57. Capacity v v Battery Supports HP Fast Charge v v Technology Security Security cable slot v v v v Trusted platform module TPM 1 2 and enhanced drive lock Optional HP fingerprint reader Fingerprint reader with 14 0 Y Keyboard Deck Fingerprint reader with 15 6 Keyboard Deck Optional active integrated Smart v v v Card Reader Full volume encryption Y v Preboot authentication password v v Y and smart card Supports no Fingerprint option v v v Supports no fingerprint reader 14 0 Y Keyboard Deck Supports no fingerprint reader 15 6 Y Keyboard Deck 10 Category Operating system Description Preinstalled without Microsoft Office Windows 7 Home Premium 64 Windows 7 Home Premium 32 Windows 7 Pro 64 Windows 7 Pro 32 Windows Vista Business 32 Windows 7 Professional including a downgrade right to Genuine Windows Vista Business pre installed Windows Vista Home Basic 32 Windows XP Pro 32 with Windows 7 Pro downgrade FreeDOS Red Flag Linux Chapter 1 Product description HP ProBook 6555b Notebook PC ProBook ProBook ProBook 6455b 6550b 6450b Notebook Notebook Notebook PC PC PC v v Category Description HP HP ProBook HP ProBook HP ProBook ProBook 6455b 6550b 6450b 6555b Notebook Notebook Notebook Notebook PC PC PC Preinstalled with Microsoft Office e Windows 7 Home Basic
58. DE CD CD CD I Bridge Photo CD Video CD Multisession CD Photo CD CDEXTRA Portfolio CD R CD RW CDR CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Write CD R and CD RW Random access time DVD lt 130 ms CD lt 110 ms Cache buffer 2 MB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 24X 3600 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1 352 KB s at 1X DVD rate DVD ROM Drive specifications 173 7 Backup and recovery Windows 7 backup and recovery To protect your information use Windows Backup and Restore to back up individual files and folders back up your entire hard drive select models only create system repair discs select models only or create system restore points In case of system failure you can use the backup files to restore the contents of your computer Windows Backup and Restore provides the following options e Creating a system repair disc select models only e Backing up individual files and folders e Creating a system image select models only e Scheduling automatic backups select models only e Creating system restore points e Recovering individual files e Restoring the computer to a previous state Recovering information using recovery tools NOTE For detailed instructions perform a search for these topics in Help and Suppor
59. DVD e Windows 7 DRDVD without Windows DVD e Windows Vista DRDVD e Windows XP DRDVD with Windows 7 downgrade Restore media SRDVD v v v e Llinux Red Flag Office restore media Microsoft Office ready restore DVD Certified e SuSELinux Chapter 1 e Microsoft Logo Windows 7 and Windows Vista Premium Product description Category Description HP ProBook ProBook HP ProBook ProBook 6455b 6550b 6450b 6555b Notebook Notebook Notebook Notebook PC PC PC Web only support v v v Y e Windows 7 Enterprise 64 e Windows 7 Enterprise 32 e Windows 7 Ultimate 64 e Windows 7 Ultimate 32 e Windows Vista Enterprise 32 e Windows Vista Enterprise 64 Serviceability End user replaceable parts AC adapter v Y Battery system v Y v Y Memory module v Y Optical drive v v SIM Y Y v Y WLAN module v Y WPAN module Y v v WWAN module v v v 2 External component identification Identifying the hardware 14 Components included with the computer may vary by region and model The illustrations in this chapter identify the standard features on most computer models To see a list of hardware installed in the computer follow these steps For Windows 7 and Windows Vista 1 Select Start gt Computer gt System Properties 2 In the left pane click Device Manager You can also add hardware or modify compute
60. Diagnostics menu 147 155 163 File menu 146 153 161 navigating and selecting 144 151 159 restoring factory settings 145 152 160 Security menu 154 162 System Configuration menu 148 156 164 SIM removal 73 Index 199 speakers removal 130 spare part number 130 specifications Blu ray ROM with LightScribe DVD R RW SuperMulti DL Drive 171 computer 167 display 168 169 DVD RW and CD RW SuperMulti Double Layer Drive 172 DVD ROM Drive 173 hard drive 170 optical drive 171 172 173 start up test 147 155 163 static shielding materials 69 switch cover removal 94 system board removal 136 spare part numbers 136 System Configuration menu 148 156 164 system date and time 146 153 161 System Diagnostics menu 147 155 163 system fan 148 156 164 system IDs 154 162 system information 146 153 161 T tools required 65 top cover removal 121 spare part numbers 121 TouchPad location 18 removal 100 spare part numbers 100 TouchPad button 18 transporting guidelines 68 TXT Intel Trusted Execution Technology 149 200 Index U Unified Extensible Firmware Interface UEFI mode 149 157 165 Universal Serial Bus USB port connector pinout 188 USB legacy support 144 148 151 156 159 164 USB Card Reader board removal 134 spare part number 134 v Virtualization Technology 149 157 165 WwW webcam panel spare part numbers 49 webcam product description 5 Windows applications key 16 17
61. Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay
62. GB 7200 rpm 620893 001 128 GB 2 5 in solid state drive 613356 001 160 GB 2 5 in solid state drive for use only with HP 6555b and 6455b computer models 613357 001 Component replacement procedures 75 76 Before removing the mass storage device follow these steps 1 4 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 72 Remove the mass storage device 1 2 Position the computer with the front toward you Loosen the two Phillips PM2 0x6 0 captive screws 1 that secure the mass storage device cover to the computer Lift the left side of the cover 2 to detach it from the computer Remove the mass storage device cover 3 The mass storage device cover is included in the Plastics Kit spare part numbers 613343 001 for use only with computer models equipped with a 15 6 in display assembly and 613344 001 for use only with computer models equipped with a 14 0 in display assembly Loosen the Phillips PM2 5x 13 0 captive screw 1 that secures the mass storage device in the mass storage device bay Grasp the Mylar tab 2 on the mass storage devic
63. Lift the rear edge of the cover 2 to detach it from the computer Remove the wireless module compartment cover 3 The wireless module compartment cover is included in the Plastics Kit spare part numbers 613343 001 for use only with computer models equipped with a 15 6 in display assembly and 613344 001 for use only with computer models equipped with a 14 0 in display assembly Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module Ef NOTE The black WLAN antenna cable is connected to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal If the computer is equipped with an 802 11a g n WLAN module the yellow WLAN antenna cable 2 is connected to the middle terminal on the WLAN module Remove the two Phillips PM2 5x6 0 screws 3 that secure the WLAN module to the system board The WLAN module tilts up Chapter 4 Removal and replacement procedures 7 Remove the WLAN module 4 by pulling it away from the slot at an angle NOTE WLAN modules are designed with a notch 5 to prevent incorrect insertion of the WLAN module into the WLAN module slot NOTE Ifthe WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module Component replacement procedures
64. MT options AMT setup prompt CTRLP 150 firmware progress event support 150 firmware verbosity 150 terminal emulation mode 150 TYPE 131 in SMBIOS 150 unconfigure AMT on next boot 150 USB key provisioning support 150 audio product description 5 audio in jack connector pinout 185 audio out jack connector pinout 186 B backing up Windows Vista 177 Windows XP 181 Backup and Restore Backup and Restore Center 177 178 battery removal 72 spare part numbers 54 72 BIOS administrator password 154 162 Blu ray ROM DVD R RW SuperMulti Drive spare part number 51 174 175 Blu ray ROM with LightScribe DVD R RW SuperMulti DL Drive specifications 171 Bluetooth module removal 74 spare part number 74 boot options 148 156 164 boot order 148 156 164 built in device ambient light sensor 149 Bluetooth device radio 149 157 165 embedded WLAN 149 157 165 fingerprint reader 149 integrated camera 149 157 165 LAN WLAN switching 149 157 165 microphone 157 165 modem 149 157 165 Network Interface Controller LAN 149 157 165 Notebook Multibay 149 optical disc drive 157 165 options 157 165 Wake on LAN 149 157 165 wireless button 149 157 165 WWAN device radio 149 157 165 built in device options 149 buttons pointing stick 18 power 19 21 TouchPad 18 buttons and fingerprint reader components 19 Cable kit contents 50 spare part number 50 cables service considerations 66 chipset product desc
65. P Smart Adapter 609947 001 Power cord For use in Argentina 490371 D01 For use in Brazil 490371 201 For use in Denmark 490371 081 For use in Europe the Middle East and Africa 490371 021 For use in Israel 49037 1 BB1 For use in Italy 49037 1 061 For use in South Africa 490371 AR1 For use in Switzerland 490371 111 For use in the United Kingdom and Singapore 49037 1 031 For use in Singapore and the United Kingdom 490371 031 Screw Kit 583281 001 Hex HM5 0x10 0 screw lock Phillips PM3 0x3 0 screw Phillips PM2 5x 13 0 captive screw Phillips PM2 5x11 0 captive screw Phillips PM2 5x9 0 captive screw Phillips PM2 5x6 0 screw Phillips PM2 0x6 0 captive screw Phillips PM2 0x5 0 screw Phillips PM2 0x3 0 screw Slotted Torx T8M2 5x11 0 screw Slotted Torx T8M2 5x7 0 screw Miscellaneous parts 53 Sequential part number listing 54 Spare part number Description 449137 001 RTC battery includes cable and double sided tape 486296 001 6 cell 55 WH battery 490371 001 Power cord for use in Canada Mexico and the United States 490371 021 Power cord for use in Europe the Middle East and Africa 49037 1 031 Power cord for use in Singapore and the United Kingdom 490371 061 Power cord for use in Italy 49037 1 081 Power cord for use in Denmark 490371 111 Power cord for use in Switzerland 490371 201 Power cord for use in Brazil 490371 AR1 Power cord for use in South Africa 49037 1 BB1 P
66. Processor N620 2 8 GHz 35W 2 MB L2 cache 594166 001 AMD Turion II Dual Core Mobile Processor P520 2 3 GHz 25W 2 MB L2 cache 594173 001 AMD Athlon II Dual Core Processor for Notebook PCs P320 2 1 GHz 25W 1 MB 12 594165 001 cache For use only with computer models 6550b and 6450b Intel Core i7 720QM 1 60 GHz Turbo up to 2 80 GHz 6 MB L3 cache 8 threads 45 603011 001 W 42 Chapter Illustrated parts catalog Description Spare part number Intel Core i7 620M 2 66 GHz Turbo up to 3 33 GHz 4 MB L3 cache 4 threads 35 W 603010 001 Intel Core 15 540 2 53 GHz Turbo up to 3 06 GHz MB L3 cache 4 threads 35 W 594646 001 Intel Core 15 520 2 4 GHz Turbo up to 2 93 GHz 3 MB L3 cache 4 threads 35 594645 001 Intel Core 15 450 2 40 GHz Turbo up to 2 66 GHz MB L3 cache 4 threads 35 W 613585 001 Intel Core i3 370M 2 40 GHz 3 MB L3 cache 35W 613584 001 Intel Core i3 350M 2 26 GHz 3 MB 595586 001 Intel P4500 1 8 GHz 2MB 35W 611699 001 11 TouchPad includes TouchPad board cable and TouchPad button board cable For use only with computer models equipped with a 15 6 in display assembly 583275 001 For use only with computer models equipped with a 14 0 in display assembly 583276 001 12 gt Memory modules 1333 MHz DDR3 PC3 10600 shared 4096 MB 599092 002 2048 MB 598856 002 1024 MB 598859 002 13 RTC battery includes ca
67. Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 583230 001 583231 001 Display cable kit for use only with computer models equipped with a 15 6 in HD display assembly For use only with computer models equipped with a 14 0 in HD display assembly 583232 001 Display Hinge Kit for use only with computer models equipped with a 15 6 in display assembly includes left and right hinges Sequential part number listing 55 56 Spare part number Description 583239 001 Latch Kit includes battery eject arm latch and spring 583251 001 MultiBay hard drive carrier 583275 001 TouchPad for use only with computer models equipped with a 15 6 in display assembly includes TouchPad board cable and TouchPad button board cable 583276 001 TouchPad for use only with computer models equipped with a 14 0 in display assembly includes TouchPad board cable and TouchPad button board cable 583281 001 Screw Kit 583956 001 Display cable kit for use only with computer models equipped with a 15 6 in HD display assembly 583959 001 Display Hinge Kit for use only with computer models equipped with a 14 0 in display assembly includes left and right hinges 583960 001 Card reader USB board for use only with computer models equipped with a 15 6 in display assembly includes cable 583961 001 Card reader USB board for use only with computer models equipped with a 14 0 in d
68. a Angola Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Sa
69. able disable the ExpressCard slot Enable disable the flash media reader Enable disable the USB port CAUTION Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator Computer Setup in Windows Vista 157 Select To do this Set Security Level Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings 158 Chapter 5 Computer Setup Computer Setup in Windows XP Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load NOTE Some of the Computer Setup menu items listed in this guide may not be supported by your computer NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turnon or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then pre
70. acement procedures 3 Remove the Smart Card Reader 4 from the ExpressCard assembly Reverse this procedure to install the Smart Card reader Component replacement procedures 125 ExpressCard assembly Description Spare part number For use only with computer models equipped with a 15 6 in display assembly 613316001 For use only with computer models equipped with a 14 0 in display assembly 613315 001 Before removing the ExpressCard assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 72 Remove the following components Bluetooth module see Bluetooth module on page 74 Mass storage device see Mass storage device on page 75 Optical drive see Optical drive on page 86 Keyboard see Keyboard on page 88 Switch cover see Switch cover on page 94 Palm rest see Palm rest on page 98 TouchPad see TouchPad on page 100 Display assembly see Display assembly on page 109 Top cover see Top cover on page 121 Speaker assembly only on computer models equipped with a 14 0 in display assembly see Speakers on
71. anced Technology Attachment device 156 Chapter 5 Computer Setup mode The following options are available AHCI Advanced Host Controller Interface DE Integrated Drive Electronics Select Built In Device Options To do this NOTE Availability of the options above varies by computer model Enable disable HP QuickLook 2 enabled by default Enable disable Virtualization Technology select models only disabled by default Enable disable Dual Core CPU enabled by default Enable Disable Unified Extensible Firmware Interface UEFI mode enabled by default Enable disable the wireless button state enabled by default Enable disable embedded WWAN device radio enabled by default Enable disable embedded Bluetooth device radio enabled by default Enable disable the Network Interface Controller LAN enabled by default Set the wake on LAN state Options include the following Disabled Boot to Network set by default Follow Boot Order Enable disable the optical disc drive enabled by default Enable disable the microphone Enable disable a modem device enabled by default Enable disable the embedded WLAN device enabled by default Enable disable LAN WLAN switching disabled by default Enable disable the integrated camera select models only enabled by default Port Options all are enabled by default NOTE All port options are enabled by default En
72. and a numeric keypad in Hungary includes keyboard cable 613386 251 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in Russia includes keyboard cable 613386 261 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in Bulgaria includes keyboard cable 613386 A41 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in Belgium includes keyboard cable 613386 A81 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in the Czech Republic and Slovakia includes keyboard cable 613386 B31 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in the Netherlands includes keyboard cable 61338671 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in Sweden and Finland includes keyboard cable 613386 BA1 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in Slovenia includes keyboard cable 613386 BB1 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in Israel includes keyboard cable 613386 BG1 Keyboard for use only with computer models equipped
73. and replacement procedures SIM amp NOTE The SIM is provided by the end user as a security measure for WWAN module The SIM should be removed placed into a static dissipative container and then replaced when the computer is reassembled Before removing the SIM follow these steps 1 4 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 72 Remove the SIM 1 2 Press on the SIM 1 to release it from the SIM slot Remove the SIM 2 from the SIM slot Insert the SIM into the SIM slot and gently push the SIM into the slot until it is firmly seated Component replacement procedures 73 74 Bluetooth module NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part numbers 613352 001 Description Spare part number Bluetooth module 537921 001 Before removing the Bluetooth module follow these steps 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on
74. and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 72 Remove the accessory cover see Mass storage device on page 75 Remove the Bluetooth module 1 Loosen the Phillips PM2 0x6 0 captive screw 1 that secures the Bluetooth module compartment cover to the computer Lift the Bluetooth module compartment cover 2 straight up to remove it The Bluetooth module compartment cover is included in the Plastics Kit spare part numbers 613343 001 for use only with computer models equipped with a 15 6 in display assembly and 613344 001 for use only with computer models equipped with a 14 0 in display assembly Chapter 4 Removal and replacement procedures 3 Release the Bluetooth module 1 by lifting the right side of the module out of the Bluetooth module compartment 4 Disconnect the Bluetooth module cable 2 from the Bluetooth module 5 Remove the Bluetooth module 3 Reverse this procedure to install the Bluetooth module Mass storage device NOTE The mass storage device spare part kit includes a bracket Description Spare part number Hard drive 500 GB 7200 rpm 613355 001 320 GB 7200 rpm 613354 001 250 GB 7200 rpm 613353 001 160
75. ay be necessary to replace the double sided tape that secures the bezel to the display enclosure The tape should be installed in the locations shown in the following illustration Component replacement procedures 113 14 If it is necessary to replace the webcam module a Release the webcam module 1 as far from the display enclosure as the webcam module cable allows The webcam module is attached to the display enclosure with double sided tape b Disconnect the webcam module cable 2 from the webcam module c Remove the webcam module 3 The webcam module is available using spare part number 611026 001 15 If it is necessary to replace the display panel cable or display hinges Remove the two Phillips PM2 5x6 0 screws that secure the display panel to the display enclosure capi b Lift the top edge of the display panel 1 and then swing it up and forward until it rests upside down in front of the display enclosure c Release the support strip 2 and locking bar 3 that secure the display panel cable to the display panel 114 Chapter 4 Removal and replacement procedures d Disconnect the display panel cable 4 from the display panel e Remove the display panel f Release the tabs 1 built into the display enclosure shielding that secure the display panel cable to the display enclosure g Release the display panel cable from the clips 2 and routing channel built into the bottom edg
76. bcam includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 14 0 in HD LED AG display assembly 1600 x 900 for use only with computer models not equipped with a webcam includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 14 0 in HD LED BV display assembly 1366 x 768 WWAN for use only with HP 6450b computer models not equipped with a webcam includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 14 0 in HD LED BV display assembly 1366 x 768 WWAN for use only with HP 6450b computer models equipped with a webcam includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 613379 001 14 0 in HD LED AG display assembly for use only with computer models equipped with a webcam includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 613380 001 14 0 in HD LED AG display assembly 1600 x 900 for use only with computer models equipped with a webcam includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 613381 001 14 0 in HD LED AG display assembly for use only with computer models not equipped with a webcam
77. ble and double sided tape 449137 001 14 cover For use only with computer models equipped with a 15 6 in display assembly and 2 button 613335 001 touchpad For use only with computer models equipped with a 15 6 in display assembly and 4 button 613336 001 touchpad For use only with computer models equipped with a 14 0 in display assembly and 2 button 613333 001 touchpad For use only with computer models equipped with a 14 0 in display assembly and 4 button 613334 001 touchpad 15 ExpressCard assembly For use only with computer models equipped with a 15 6 in display assembly 613316 001 For use only with computer models equipped with a 14 0 in display assembly 613315 001 Smart Card Reader no illustrated factory installed on select models only 534043 001 Smart Card Reader HF not illustrated factory installed on select models only 622597 001 16 Modem module For use in all countries and regions except Australia and New Zealand 510100 001 For use only in Australia and New Zealand 510100 011 NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part numbers 613352 001 Computer major components 43 Description Spare part number 17 Speaker assembly includes cable For use only with computer models equipped with a 15 6 in display assembly 613347 001 For use only with computer m
78. book Notebook Notebook PC PC PC AMD Athlon Il Dual Core Processor for Notebook PCs P320 2 1 GHz 25W 1 MB 12 cache Intel Core i7 740QM 1 73 GHz Turbo up to 2 93 6 MB L3 cache 8 threads 45W Intel Core i7 720QM 1 60 GHz Turbo up to 2 80 GHz 6 MB L3 cache 8 threads 45 W Intel Core i7 620M 2 66 GHz Turbo up to 3 33 GHz 4 MB L3 cache 4 threads 35 W Intel Core i5 540M 2 53 GHz Turbo up to 3 06 GHz 3 MB L3 cache 4 threads 35 W Intel Core i5 520M 2 4 GHz Turbo up to 2 93 GHz 3 MB L3 cache 4 threads 35 W Intel Core i5 450M 2 40 GHz Turbo up to 2 66 GHz 3 MB L3 cache 4 threads 35 W Intel Core i3 370M 2 40 GHz 3 MB L3 cache 35W Intel Core i3 350M 2 26 GHz 3 MB Intel P4500 1 8 GHz 2MB 35W Chipset AMD M880G RS880M 500 MHz AMD M880G SB820M D1 Intel Calpella Mobile Intel HM57 Chipset Mobile Intel QM57 Chipset Graphics ATI Mobility Radeon HD 4250 Universal Memory Architecture UMA graphics Chapter 1 ATI Mobility Radeon HD 540v UMA graphics Product description Category Description HP HP ProBook HP ProBook HP ProBook ProBook 6455b 6550b 6450b 6555b Notebook Notebook Notebook Notebook PC PC PC Supports dual display ports through v Y Y docking station Panels Supports HP Privacy Filter v v v Y Supports 16x9 aspect ratio display v vV panels
79. bracket 613359 001 DVD ROM Drive includes bezel and bracket 613360 001 DVD RW and CD RW SuperMulti Double Layer Drive includes bezel and bracket 613361 001 15 6 in HD LED AG display assembly 1366 x 768 for use only with computer models not equipped with a webcam includes 3 WLAN antenna transceivers and cables microphones nameplate and logo 613362 001 15 6 in HD LED AG display assembly 1366 x 768 for use only with computer models equipped with a webcam includes 3 WLAN antenna transceivers and cables microphones nameplate and logo 613366 001 15 6 in HD LED WVA AG display assembly 1600 x 900 for use only with computer models not equipped with a webcam includes 3 WLAN antenna transceivers and cables microphones nameplate and logo 613367 001 15 6 in HD LED WVA AG display assembly 1600 x 900 WWAN for use only with computer models not equipped with a webcam includes 3 WLAN antenna transceivers and cables microphones nameplate and logo 613368 001 15 6 in HD LED WVA AG display assembly 1600 x 900 for use only with computer models equipped with a webcam includes 3 WLAN antenna transceivers and cables microphones nameplate and logo 613369 001 15 6 in HD LED AG display assembly 1366 x 768 WWAN for use only with computer models not equipped with a webcam includes 3 WLAN antenna transceivers and cables microphones nameplate and logo 613370 001 15 6 in HD LED WVA AG display assembly
80. ce Options Enable disable the wireless button state enabled by default Enable disable embedded WWAN device radio select models only enabled by default Enable disable embedded Bluetooth device radio enabled by default Enable disable the Network Interface Controller LAN enabled by default Set the wake on LAN state Options include the following Disabled Boot to Network set by default Follow Boot Order Enable disable the fingerprint device enabled by default Enable disable a modem device enabled by default Enable disable the embedded WLAN device enabled by default Enable disable LAN WLAN switching disabled by default Enable the ambient light sensor enabled by default Enable disable the Notebook Multibay device enabled by default Enable disable the integrated camera select models only enabled by default Computer Setup in Windows 7 149 150 Select Port Options all are enabled by default AMT Options Set Security Level To do this NOTE All port options are enabled by default Enable disable the Smart Card slot Enable disable the ExpressCard slot Enable disable the serial port Enable disable the parallel port Enable disable the flash media reader Enable disable the USB port CAUTION Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator Enable disable the 1394 port NOTE All AMT op
81. ce during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Preliminary replacement requirements 65 Cables and connectors CAUTION When servicing the device be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the device Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling 66 A CAUTION Drives are fragile components that must be handled with care To prevent damage to the device damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the device If you are unsure whether the device is off or in Hibernation turn the device on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch of shock
82. cessible To order a Windows Vista operating system DVD go to http www hp com support select your country or region and follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer CAUTION Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows Vista operating system DVD follow these steps 7 NOTE This process takes several minutes 1 If possible back up all personal files 2 Restart the computer and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads When prompted press any keyboard key Follow the on screen instructions Click Next Select Repair your computer S Pm mM Follow the on screen instructions Chapter 7 Backup and recovery Backup and recovery in Windows XP Overview To protect your information use the Windows Backup utility select models only to back up files and folders or create recovery points In case of system failure you can use the backup files to restore your comp
83. chPad 1 and swing it up and forward until it rests upside down the computer Release the ZIF connector to which the TouchPad button board cable is attached and then disconnect the TouchPad button board cable 2 from the TouchPad board Chapter 4 Removal and replacement procedures 3 Release the ZIF connector to which the TouchPad cable is attached and then disconnect the TouchPad cable 3 from the system board Reverse this procedure to install the TouchPad Component replacement procedures 101 Fan Description Spare part number Fan 613349 001 NOTE To properly ventilate the computer allow at least 7 6 cm 3 inch clearance on the right side and rear panel of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the co
84. d 583959 001 for use only with computer models equipped with a 14 0 in display assembly o m Remove the two Phillips PM2 0x3 0 screws 1 that secure the display hinge covers to the display hinges Remove the display hinge covers 2 by sliding them off of the display hinges The display hinge covers are available in the Display Hinge Kit spare part numbers 583232 001 for use only with computer models equipped with a 15 6 in display assembly and 583959 001 for use only with computer models equipped with a 14 0 in display assembly Component replacement procedures 117 118 16 If it is necessary to replace the WLAN antenna transceivers and cables Release the tabs 1 built into the display enclosure shielding that secure the WLAN antenna cables Detach the WLAN antenna transceivers 2 from the display enclosure The transceivers are attached to the enclosure with double sided tape Remove the WLAN antenna transceivers 3 and cables The WLAN antenna transceivers and cables are included in the Display Cable Kit using the following spare part numbers e 583956 001 For use only with computer models equipped with a 15 6 in HD display assembly e 589230 001 For use only with computer models equipped with a 15 6 in HD display assembly e 589231 001 use only with computer models equipped with a 14 0 in HD display assembly 1 ot 1 sit 9 17 If it is necessary to replace
85. d in French Canada includes keyboard cable y with dual y with dual y with dual y with dual 613385 131 Keyboard for use on point and a numeric y with computer mode s equipped with a 15 6 in display assemb keypad in Portugal includes keyboard cable y with dual 613385 141 Keyboard for use on point and a numeric y with computer mode s equipped with a 15 6 in display assemb keypad in Turkey includes keyboard cable y with dual 613385 161 Keyboard for use on point and a numeric y with computer mode s equipped with a 15 6 in display assemb keypad in Latin America includes keyboard cable y with dual 613385 171 Keyboard for use on point and a numeric y with computer mode s equipped with a 15 6 in display assemb keypad in Saudi Arabia includes keyboard cable y with dual 613385 201 Keyboard for use on point and a numeric y with computer mode s equipped with a 15 6 in display assemb keypad in Brazil includes keyboard cable y with dual 613385 211 Keyboard for use on point and a numeric y with computer mode s equipped with a 15 6 in display assemb keypad in Hungary includes keyboard cable y with dual 613385 251 Keyboard for use on point and a numeric y with computer mode s equipped with a 15 6 in display assemb keypad in Russia includes keyboard cable y with dual 613385 261 Keyboard for use on y w
86. d on the computer are permanently removed The f1 1 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled To recover the original hard drive image using f1 1 follow these steps 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition To find the partition select Start Computer NOTE If the HP Recovery partition has been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this guide 3 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press 11 while the Press lt F11 gt for recovery message is displayed on the screen 5 Follow the on screen instructions Backup and recovery in Windows Vista 179 Using a Windows Vista operating system DVD purchased separately 180 If you are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system Make sure that your most recent backup stored on discs or on an external drive is easily ac
87. discrete HM57 system board for use only with HP 6550b and 6450b computer models in China includes replacement thermal material 613308 001 Intel discrete HM57 WWAN system board for use only with HP 6550b and 6450b computer models in China includes replacement thermal material 613309 001 Intel discrete QM57 WWAN system board for use only with HP 6550b and 6450b computer models in China includes replacement thermal material 613310 001 Power button board includes cable 613313 001 Serial connector and cable for use only with computer models equipped with a 15 6 in display assembly 613314 001 Optical drive connector board for use only with computer models equipped with a 15 6 in display assembly 613315 001 ExpressCard assembly for use only with computer models equipped with a 14 0 in display assembly 613316 001 ExpressCard assembly for use only with computer models equipped with a 15 6 in display assembly 613319 001 Display bezel for use only with computer models equipped with a 14 0 in display assembly but not a webcam 613320 001 Display bezel for use only with computer models equipped with a 14 0 in display assembly and a webcam 613321 001 Display bezel for use only with computer models equipped with a 15 6 in display assembly but not a webcam 613322 001 Display bezel for use only with computer models equipped with a 15 6 in display assembly and a webcam 613323 001 Display enclosure for use only with computer models equipped with a 1
88. dministrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password Drivelock Passwords e Enable disable Drivelock on any computer hard drive enabled by default e Change a Drivelock user password or master password NOTE Drivelock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Automatic Drivelock Enable disable Automatic DriveLock support Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive or the drive in the upgrade bay CAUTION If you run Disk Sanitizer the data on the selected drive is destroyed permanently System IDs Enter a user defined computer asset tracking number and ownership tag 162 Chapter 5 Computer Setup Diagnostics menu Select To do this System Diagnostics Menu e System Information Displays the following information o Identification information for the computer and the batteries in the system Specification information for the processor cache and memory size system ROM video revision and keyboard controller version e Startup Test Verifies the system components needed for starting the computer e Run In Test Runs a comprehensive check on system memory e Disk Test Runs a comprehensive self test on any hard drive in the system e Error Log Displays a log fi
89. e The Bluetooth module cable is included in the Cable Kit spare part numbers 613352 001 27 HSPA EV DO WWAN module 531993001 28 WLAN module 802 11 a b g WLAN module e Broadcom 4322 802 11 a b g WLAN module for use in Antigua and Barbuda 582564 001 Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Computer major components 45 46 Description Spare part number Broadcom 4322 802 11 a b g WLAN module for use in Afghanistan Albania 582564 002 Algeria Andorra Angola Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy the lvory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait
90. e Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Spare part number 581434 002 Broadcom BCM94313HMG2L 802 11 b g n 1 x 1 Half MiniCard 593836 001 Computer major components 47 Display assembly components NOTE Display assembly subcomponents are available only for standard display assemblies Flush glass display assemblies are available only as hinge up assemblies Item Description Spare part number 1 Display bezel For use only with computer models equipped with a 15 6 in display assembly and a 613322 001 webcam For use only with computer models equipped with a 15 6 in display assembly but not a 613321 001 webcam For use only with computer models equipped with a 14 0 in display assembly and a 613320 001 webcam For use only with computer models equipped with a 14 0 in display assembly but not a 613319 001 webcam 48 Chapter 3 Illustrated parts catalog
91. e U S Virgin Islands and the United States Chapter 3 Illustrated parts catalog Spare part number 581434 002 582564 001 582564 002 Description Intel 6200 802 11 a g n WLAN module for use in Afghanistan Albania Algeria Andorra Angola Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Ne
92. e USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer e Select a parallel port mode ECP Enhanced Capabilities Port standard bidirectional or EPP Enhanced Parallel Port e Enable disable fan always on while connected to an AC outlet enabled by default e Enable disable LAN Power Save select models only When enabled saves power by turning off the LAN when not in use enabled by default e Enable disable Data Execution Prevention When enabled the processor can disable some virus code execution which helps to improve computer security e Serial Advanced Technology Attachment device 148 Chapter 5 Computer Setup mode The following options are available AHCI Advanced Host Controller Interface IDE Integrated Drive Electronics gt RAID select models only Select To do this NOTE Availability of the options above varies by computer model Enable disable secondary battery fast charge enabled by default Enable disable HP QuickLook 2 enabled by default Enable disable Virtualization Technology select models only disabled by default Enable disable TXT Intel Trusted Execution Technology select models only disabled by default Enable disable Dual Core CPU select models only enabled by default Enable Disable Unified Extensible Firmware Interface UEFI mode disabled by default Built In Devi
93. e bracket and slide the mass storage device 3 to the right to disconnect it from the system board Chapter 4 Removal and replacement procedures 7 Remove the mass storage device 4 from the mass storage device bay 8 If it is necessary to replace the mass storage device bracket follow these steps a Remove the four Phillips PM3 0x3 0 screws 1 that secure the mass storage device bracket to the mass storage device b Lift the bracket 2 straight up to remove it from the mass storage device Reverse this procedure to reassemble and install the mass storage device Component replacement procedures 77 Expansion memory module Description Spare part number 4096 MB 1333 MHz DDR3 599092 002 2048 MB 1333 MHz DDR3 598856 002 1024 MB 1333 MHz DDR3 598859002 Before removing the expansion memory module follow these steps 1 4 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 72 Remove the expansion memory module 1 2 Position the computer with the front toward yov Loosen the Phillips PM2 0x6 0 captive screw 1 that secures the mem
94. e of the display enclosure h Remove the display panel cable 3 The display panel cable is included in the Display Cable Kit using the following spare part numbers e 583956 001 use only with computer models equipped with a 15 6 in HD display assembly e 583230 001 use only with computer models equipped with a 15 6 in HD display assembly e 583231 001 For use only with computer models equipped with a 14 0 in HD display assembly Component replacement procedures 115 amp NOTE Substeps i and apply only to computer models equipped with a 15 6 in display assembly i Remove the eight Phillips PM2 0x3 0 screws 1 that secure the display hinges to the display panel Remove the display hinges 2 The display hinges are available in the Display Hinge Kit spare part numbers 583232 001 for use only with computer models equipped with a 15 6 in display assembly and 583959 001 for use only with computer models equipped with a 14 0 in display assembly NOTE Substeps and apply only to computer models equipped with a 14 0 in display assembly k Remove the six Phillips PM2 0x3 0 screws 1 that secure the display hinges to the display panel 116 Chapter 4 Removal and replacement procedures Remove the display hinges 2 The display hinges are available in the Display Hinge Kit spare part numbers 583232 001 for use only with computer models equipped with a 15 6 in display assembly an
95. e only with computer models equipped with a 15 6 in display assembly 613342 001 For use only with computer models equipped with a 14 0 in display assembly 613341 001 3 Power button board includes cable 613310 001 4 Keyboard includes keyboard cable For use only with computer models equipped with a 15 6 in display assembly with dual point and a numeric keypad For use in Belgium 613385 A41 For use in Europe 613385 DW1 For use in Bulgaria 613385 261 Computer major components 37 38 Description Spare part number For use in Denmark 613385 081 For use in the Czech Republic and Slovakia 613385 A81 For use in France 613385051 For use in French Canada 613385 121 For use in Germany 613385 041 For use in Greece 613385 DJ1 For use in Hungary 613385 211 For use in Iceland 613385 DD1 For use in Israel 613385 BB1 For use in Italy 613385 061 For use in Japan 613385 291 For use in Korea 613385 1 For use in Latin America 613385 161 For use in the Netherlands 613385 B31 For use in Norway 613385 091 For use in Portugal 613385 131 For use in Russia 613385 251 For use in Saudi Arabia 613385 171 For use in Slovenia 613385 BA1 For use in Spain 613385 071 For use in Sweden and Finland 613385 871 For use in Switzerland 613385 BG1 For use in Switzerland 613385 BG1 For use in Taiwan 613385 1 For use in Thailand 613385 281 For use in Turkey 613385 141 For u
96. ee Speakers on page 130 Remove the serial connector and cable 1 Disconnect the serial connector cable 1 from the system board 2 Remove the two Hex HM5 0x10 0 screw locks 2 that secure the serial connector to the base enclosure 140 Chapter 4 Removal and replacement procedures 3 Remove the serial connector 3 Reverse this procedure to install the serial connector and cable Component replacement procedures 141 Modem module cable NOTE The modem module cable is included in the Cable Kit spare part numbers 613352 001 Before removing the modem module cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 72 Remove the following components n Bluetooth module see Bluetooth module on page 74 Mass storage device see Mass storage device on page 75 Optical drive see Optical drive on page 86 Keyboard see Keyboard on page 88 Switch cover see Switch cover on page 94 Fan see Fan on page 102 Heat sink see Heat sink on page 104 Palm rest see Palm res
97. en shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Chapter 4 Removal and replacement procedures Remove the battery see Battery on page 72 Remove the following components Bluetooth module see Bluetooth module on page 74 Mass storage device see Mass storage device on page 75 c Optical drive see Optical drive on page 86 d Keyboard see Keyboard on page 88 e Switch cover see Switch cover on page 94 f Fan see Fan on page 102 g Heat sink see Heat sink on page 104 h rest see Palm rest on page 98 TouchPad see TouchPad on page 100 j Display assembly see Display assembly on page 109 k Top cover see Top cover on page 121 1 ExpressCard assembly see ExpressCard assembly on page 126 m Speaker assembly see Speakers on page 130 n Card reader USB board see Card reader USB board on page 134 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board SIM see SIM on page 73 Expansion and primary memory modules see Expansion memory module on page 78 WLAN module see WLAN module on page 80 WWAN module see WWAN module on page 84 RT
98. er by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Component replacement procedures 109 110 6 4 Remove the battery see Battery on page 72 Disconnect the antenna cables from the WLAN see WLAN module on page 80 and WWAN modules see WWAN module on page 84 Remove the keyboard see Keyboard on page 88 Remove the switch cover see Switch cover on page 94 Remove the display assembly Js 2 3 P mm Close the computer Position the computer with the rear panel toward yov Remove the four slotted Torx T8M2 5x11 0 screws that secure the display assembly to the computer Turn the computer display side up with the front toward you Open the computer as far as it will open Disconnect the microphone cable 1 from the system board Remove the microphone cable from the clips and routing channel 2 built into the top cover Chapter 4 Removal and replacement procedures 8 Disconnect the display panel cable 3 from the system board 9 Release the wireless antenna cables from the opening in the top cover 1 10 Remove the wireless antenna cables from the clips 2 and routing channel built into the top cover A CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components Component replacement
99. escription Spare part number For models 6555b 6455b and 6550b 15 6 HD LED AG 1366x768 613361 001 15 6 HD LED WVA AG 1600x900 613366 001 15 6 HD LED AG 1366x768 WWAN 613369 001 15 6 HD LED WVA AG 1600x900 WWAN 613367 001 15 6 HD LED AG with webcam 1366x768 613362 001 15 6 HD LED WVA AG with webcam 1600x900 613368 001 15 6 HD LED AG with webcam 1366x768 WWAN 613371 001 15 6 HD LED WVA AG with webcam 1600x900 WWAN 613370 001 14 0 HD LED AG 1366x768 613372 001 14 0 HD LED AG 1600x900 613376 001 14 0 HD LED AG 1366x768 WWAN 613381 001 14 0 HD LED AG 1600x900 WWAN 613379 001 14 0 HD LED AG with webcam 1366x768 613373 001 14 0 HD LED AG with webcam 1600x900 613380 001 14 0 HD LED AG with webcam 1366x768 WWAN 613383 001 14 0 HD LED AG with webcam 1600x900 WWAN 613382 001 For models 6450b only 14 0 HD LED BV 1366x768 613374 001 14 0 HD LED BV 1366x768 WWAN 613377 001 14 0 HD LED BV with webcam 1366x768 613375 001 14 0 HD LED BV with webcam 1366x768 WWAN 613378 001 Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the comput
100. ess button Turns the wireless feature on or off but does not establish a wireless connection 5 6 Volume mute button Volume down button Mutes and restores speaker sound Decreases computer volume 7 Volume up button Increases computer volume 8 Calculator button select models only Opens the Windows calculator feature 9 20 Chapter 2 External component identification Fingerprint reader Allows a fingerprint logon to Windows instead of a password logon Item Component Description 1 Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button to shut down the computer e When the computer is in the Sleep state Windows 7 and Windows Vista or Standby Windows XP press the button briefly to exit Sleep or Standby e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select one of the following e In Windows 7 and Windows Vista select Start gt Control Panel gt System and Maintenance gt Power Options e n Windows XP select Start gt Control Panel gt Performance and Maintenance gt Power Options 2 QuickLook button e When the computer is off
101. ess device such as a wireless local area network WLAN device the HP Mobile Broadband Module select models only and or a Bluetooth device is on Amber All wireless devices are off e 2 Power light e The computer is on e The computer is in the Sleep state Windows 7 and Windows Vista or Standby Windows XP e The computer is off or in Hibernation 3 Battery light e Amber A battery is charging y 19 Y ging e Turquoise battery is close to full charge capacity e amber battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly e If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level Front components 25 item Component Description 4 Drive light e Blinking turquoise The hard drive or optical drive select models only is being accessed e Amber HP 3D DriveGuard has temporarily parked the hard drive 5 Webcam light select models only On The webcam is in use 6 Display release latch Opens the computer 7 Speakers 2 Produce sound 26 Chapter 2 External component identification Right side components
102. et and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 72 Remove the optical drive 1 Position the computer with the front toward you 2 Loosen the Phillips PM2 5x11 0 captive screw 1 that secures the optical drive to the computer 3 Insert a flat bladed screwdriver or similar tool into the optical drive tab access 2 and press the tab to the left to release the optical drive from the computer 4 Remove the optical drive 3 from the optical drive bay Chapter 4 Removal and replacement procedures 5 If it is necessary to replace the optical drive bracket follow these steps a Position the optical drive with the rear toward you Remove the three Phillips PM2 0x3 0 screws 1 that secure the optical drive bracket to the optical drive c Remove the optical drive bracket 2 E Lh iy ec f ns m o otf Reverse this procedure to reassemble and install the optical drive Component replacement procedures 87 Keyboard 88 NOTE The keyboard spare part kit includes a keyboard cable For use in country or region Spare part number For use in country or region Spare part number Keyboard for use only with computer models equipped with a 15 6 in display assembly with dual point and a numeric keypad Belgium 613385 A41 The Netherlands 613385 B31 Brazil 613385 201 Norway 613385 091 Bulgaria 6133
103. f system failure or instability the computer provides the following tools to recover your files e Windows recovery tools You can use the Backup and Restore Center to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e 11 recovery tools You can use 1 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory NOTE If you are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this guide n Using the Windows recovery tools To recover information you previously backed up follow these steps 1 Click Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to recover your entire computer select models only or your files 178 Chapter 7 Backup and recovery amp NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information T
104. for the computer and the batteries in the system o Specification information for the processor cache and memory size system ROM video revision and keyboard controller version e F2 Start up Test Verifies the system components needed for starting the computer e Run In Test Runs a comprehensive check on system memory e F4 Hard Disk Test Runs a comprehensive self test on any hard drive in the system e F5Error Log Displays a log file if any errors have occurred Computer Setup in Windows 7 147 System Configuration menu NOTE Some of the listed System Configuration options may not be supported by your computer Select To do this Language Change the Computer Setup language Boot Options e Seta Startup Menu delay in seconds e Enable disable Custom Logo disabled by default e Enable disable Display Diagnostic URL enabled by default e Enable disable CD ROM boot enabled by default e Enable disable SD Card boot enabled by default e Enable disable floppy boot enabled by default e Enable disable PXE Internal NIC boot enabled by default e Setthe Express Boot Popup delay in seconds e Setthe boot order Device Configurations Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following gt Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootabl
105. for the processor cache and memory size system ROM video revision and keyboard controller version Set System Date and Time Set or change the date and time on the computer Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings Ignore changes and exit Cancel any changes entered during the current session Then exit and restart the computer Save changes and exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts Computer Setup in Windows Vista 153 Security menu NOTE Some of the menu items listed in this section may not be supported by your computer Select To do this Setup BIOS Administrator Password Set up a BIOS administrator password User Management requires a BIOS administrator password e Create a new BIOS user account e View a list of ProtectTools users Password Policy requires a BIOS administrator password Revise password policy criteria HP SpareKey Enable disable HP SpareKey disabled by default Always Prompt for HP SpareKey Enrollment Enable disable HP SpareKey enrollment disabled by default Allow Reset of HP ProtectTools security keys Enable disable reset of HP ProtectTools security keys Change Pas
106. he computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions 7 NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter BIOS Setup 3 Select the File Security Diagnostics or System Configuration menu Computer Setup in Windows Vista 151 To exit Computer Setup menus choose one of the following methods To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore changes and exit and then press enter save your changes and exit Computer Setup menus click the Save icon in lowerleft corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Save changes and ex
107. hone 5 modem 5 operating system 10 optical drive 5 panels 3 pointing device 8 ports 7 power requirements 8 processors 1 product name 1 security 9 serviceability 13 webcam 5 wireless 6 product name 1 R RAID Redundant Array of Independent Disks devices 148 recovering 176 recovery partition 179 removal replacement preliminaries 65 procedures 70 restore security defaults 150 158 166 restore the factory settings 146 153 161 restoring the hard drive 179 RJ 11 modem jack pin assignments 187 RJ 45 jack connector pinout 187 RTC battery removal 93 spare partnumber 93 run in test 147 155 163 S SATA Serial Advanced Technology Attachment devices AHCI Advanced Host Controller Interface 148 156 164 IDE Integrated Drive Electronics 148 156 164 Screw Kit spare part number 53 Secondary Battery Fast Charge 149 Security menu allow reset of HP ProtectTools security keys 154 162 always prompt for HP SpareKey enrollment 154 162 Automatic Drivelock 154 162 change password 154 162 Disk Sanitizer 154 162 Drivelock 154 162 HP Sparekey 154 162 HP Sparekey enrollment 154 162 password policy 154 162 set up BIOS administrator password 154 162 System IDs 154 162 user management 154 162 security product description 9 serial number 34 service considerations 65 service cover spare partnumber 94 service tag 34 70 serviceability product description 13 set security level 150 158 166 setup utility
108. ical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Computer specifications 167 39 6 15 6 in models 35 6 14 0 in models Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 39 6 cm 15 6 in display specifications Dimensions Height 19 5 cm 7 68 in Width 34 1 cm 13 43 in Diagonal 39 6 cm 15 59 in Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 279 x 0 279 mm Format 1366 x 768 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 4 0W Viewing angle 40 horizontal 120 40 vertical typical 168 Chapter 6 Specifications 35 6 cm 14 0 in display specifications Dimensions Height 17 6 cm 6 93 in Width 31 1 cm 12 24 in Diagonal 35 7 cm 14 06 in Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 200 nits typical Pixel resolution
109. includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 613382 001 14 0 in HD LED AG display assembly 1600 x 900 for use only with computer models equipped with a webcam and WWAN includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 613383 001 14 0 in HD LED AG display assembly 1366 x 768 for use only with computer models equipped with a webcam and WWAN includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 613384 001 Keyboard for use only with computer models equipped with a 14 0 in display assembly and touchpad in the United States includes keyboard cable 613384 121 Keyboard for use only with computer models equipped with a 14 0 in display assembly and touchpad in French Canada includes keyboard cable 613384 161 Keyboard for use only with computer models equipped with a 14 0 in display assembly and touchpad in Latin America includes keyboard cable 613384 201 Keyboard for use only with computer models equipped with a 14 0 in display assembly and touchpad in Brazil includes keyboard cable Chapter 3 Illustrated parts catalog Spare part number 613385 001 Description Keyboard for use on point and a numeric y with computer mode s equipped with a 15 6 in display assemb
110. ing of 125 or 250 V AC as required by the power system of each country or region e appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for all countries 189 Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE Belgium CEBC Canada CSA 2 Denmark DEMKO Finland FIMKO France UTE 1 Germany VDE 1 IMQ Japan METI 3 The Netherlands KEMA 1 Norway NEMKO The People s Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzlerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 m
111. ion turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 72 5 Remove the following components p g h Bluetooth module see Bluetooth module on page 74 Mass storage device see Mass storage device on page 75 Optical drive see Optical drive on page 86 Keyboard see Keyboard on page 88 Switch cover see Switch cover on page 94 Palm rest see Palm rest on page 98 TouchPad see TouchPad on page 100 Display assembly see Display assembly on page 109 Top cover see Top cover on page 121 Remove the modem module 1 Remove the Phillips PM2 0x5 0 screw 1 that secures the modem module to the system board 2 Lift the right side 2 of the modem module to disconnect it from the system board Chapter 4 Removal and replacement procedures 3 Disconnect the modem module cable 3 from the modem module Reverse this procedure to install the modem module Component replacement procedures 129 Speakers NOTE The speaker assembly spare part kit includes a cable Description Spare part number For use only with computer models equipped with a 15 6 in display assembly 613347 001 For use on
112. is attached and then disconnect the keyboard cable from the system board 9 Remove the keyboard Reverse this procedure to install the keyboard 90 Chapter 4 Removal and replacement procedures Primary memory module Description Spare part number 4096 MB 1333 MHz DDR3 599092 002 2048 MB 1333 MHz DDR3 598856 002 1024 MB 1333 MHz DDR3 598859 002 Before removing the primary memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 72 5 Remove the keyboard see Keyboard on page 88 Remove the primary memory module 1 Position the computer with the front toward you 2 Pull away the retention clips 1 on each side of the memory module to release the memory module The memory module tilts up CAUTION prevent damage to the memory module hold it by the edges only Do not touch the components on the memory module Component replacement procedures 91 3 Grasp the edge of the memory module 2 and then pull it out of the memory module slot NOTE Memory modules are designed with a notch
113. isable the flash media reader Enable disable the USB port CAUTION Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator Computer Setup in Windows XP 165 Select To do this Set Security Level Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings 166 Chapter 5 Computer Setup 6 Specifications Computer specifications Dimensions 39 6 cm 15 6 in models 35 6 cm 14 0 in models Depth Width 24 8 cm 9 76 in 23 6 cm 9 29 in 37 1 cm 14 61 in 33 9 cm 13 35 in Height front to rear 3 5 to 3 9 cm 1 38 to 1 54 in 3 4 to 3 9 cm 1 34 to 1 54 in Weight e With WXGA display assembly no optical drive 320 GB 7200 rpm hard drive 2 55 AH battery 1024 MB memory no modem module no Bluetooth module no WWAN module no webcam and no fingerprint reader 2 51 kg 5 53 Ib lt 2 26 kg 4 98 lbs e With WXGA display assembly DVD ROM drive 320 GB 7200 rpm hard drive 2 55 AH battery 1024 MB memory no modem module no Bluetooth module no WWAN module no 2 64 kg 5 82 Ib lt 2 39 kg 5 27 lb webcam and no fingerprint reader Input power Operating voltage 18 5 3 5 A 65 W or 19 0 V dc 4 74 A 90W Operating current 3 5 Aor 4 74 A Temperature Operating not writing to opt
114. isplay assembly includes cable 586031 001 9 cell 93 WH battery 593836 001 Broadcom 43224 802 11 a g n WLAN module for use in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States 594165 001 AMD Athlon II Dual Core Processor for Notebook PCs P320 2 1 GHz 25W 1 MB L2 cache for use only with HP 6555b and 6455b computer models includes replacement thermal material 594166001 AMD Phenom II Dual Core Mobile Processor N620 2 8 GHz 35W 2 MB L2 cache for use only with HP 6555b and 6455b computer models includes replacement thermal material 594168 001 AMD Phenom II Triple Core Mobile Processor N830 2 1 GHz 35W 1 5 MB L2 cache for use only with HP 6555b and 6455b computer models includes replacement thermal material 594169 001 AMD Phenom Quad Core Mobile Processor N930 2 0 GHz 35W 2 MB L2 cache for use only with HP 6555b and 6455b computer models includes replacement thermal material 594173 001 AMD Turion Il Dual Core Mobile Processor P520 2 3 GHz 25W 2 MB L2 cache for use only with HP 6555b and 6455b computer models includes replacement thermal material 594645 001 Intel Core i5 520M 2 4 GHz Turbo up to 2 93 GHz 3 MB L3 cache 4 threads 35 W for use only with HP 6550b and 6450b computer models includes replacement thermal material 594646 001 Intel Core 15 540 2 53 GHz Turbo up to 3 06 GHz 3 L3 cache 4 threads 35 W f
115. it and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup 152 NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn restart computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select File gt Restore defaults Follow the on screen instructions To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save changes and exit and then press enter Your changes go into effect when the computer restarts NOTE Your password settings and security settings are not changed when you restore the factory settings Chapter 5 Computer Setup Computer Setup menus The menu tables in this section provide an overview of Computer Setup options NOTE Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File menu Select System Information To do this e View identification information for the computer and the batteries in the system e View specification information
116. ith computer mode s equipped with a 15 6 in display assemb point and a numeric keypad in Bulgaria includes keyboard cable y with dual 613385 A41 613385 A81 613385 B31 Keyboard for use only with computer models equipped with a 15 6 in display assembly with dual point and a numeric keypad in Belgium includes keyboard cable Keyboard for use only with computer models equipped with a 15 6 in display assembly with dual point and a numeric keypad in the Czech Republic and Slovakia includes keyboard cable Keyboard for use only with computer models equipped with a 15 6 in display assembly with dual point and a numeric keypad in the Netherlands includes keyboard cable Sequential part number listing 61 62 Spare part number Description 613385 B71 Keyboard for use only with computer models equipped with a 15 6 in display assembly with dual point and a numeric keypad in Sweden and Finland includes keyboard cable 613385 BA1 Keyboard for use only with computer models equipped with a 15 6 in display assembly with dual point and a numeric keypad in Slovenia includes keyboard cable 613385 BB1 Keyboard for use only with computer models equipped with a 15 6 in display assembly with dual point and a numeric keypad in Israel includes keyboard cable 613385 BG1 Keyboard for use only with computer models equipped with a 15 6 in display assembly and a pointing stick in Sw
117. itzerland includes keyboard cable 613385 DD1 Keyboard for use only with computer models equipped with a 15 6 in display assembly with dual point and a numeric keypad in Iceland includes keyboard cable 613385 DJ1 Keyboard for use only with computer models equipped with a 15 6 in display assembly with dual point and a numeric keypad in Greece includes keyboard cable 613386 001 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in the United States includes keyboard cable YP 613386 031 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in the United Kingdom includes keyboard cable 613386 041 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in Germany includes keyboard cable YP 613386 051 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in France includes keyboard cable 613386 061 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in Italy includes keyboard cable 613386 071 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in Spain includes keyboard cable 613386 081 Keyboard for use only with computer models equipped with a 15 6 in display as
118. ive see Optical drive on page 86 d Keyboard see Keyboard on page 88 Switch cover see Switch cover on page 94 p Palm rest see Palm rest on page 98 g TouchPad see TouchPad on page 100 h Display assembly see Display assembly on page 109 i Top cover see Top cover on page 121 Remove the card reader USB board 1 Release the ZIF connector to which the card reader USB board cable is attached and then disconnect the card reader USB board cable 1 from the system board 2 Remove the slotted Torx T8M2 5x7 0 screw 2 that secures the card reader USB board to the base enclosure 3 Lift the left side 3 of the card reader USB board to release the connectors from the openings in the base enclosure Chapter 4 Removal and replacement procedures 4 Remove the card reader USB board by sliding it up and to the left 4 Reverse this procedure to install the card reader USB board Component replacement procedures 135 System board 136 Ef NOTE The system board spare part kit includes replacement thermal material models in China Before removing the system board follow these steps Description Spare part number AMD UMA system board for use only with HP 6555b and 6455b computer models 613397 001 AMD UMA WWAN system board for use only with HP 6555b and 6455b computer models 613398 001 AMD UMA system board for use only with HP 6555b and 645
119. lay assembly 613331 001 For use only with computer models equipped with a 14 0 in display assembly 613330 001 Latch Kit not illustrated includes battery eject arm latch and spring 583239 001 44 Chapter Illustrated parts catalog Description Spare part number Rubber Kit not illustrated includes 7 rubber feet 2 base enclosure screw covers and 8 613459 001 display bezel screw covers 23 Battery 9 cell 93 WH battery 586031 001 6 cell 55 WH battery 486296 001 6 cell 51 WH battery for use only with computer models 6555b and 6455b 593578 001 6 cell 47 WH battery for use only with computer models 6550b and 6450b 486295 001 24 Optical drive includes bezel and bracket Blu ray ROM with LightScribe DVD RW SuperMulti Double Layer Drive 613358 001 DVD RW SuperMulti Double Layer Drive with LightScribe 613360 001 DVD ROM Drive 613359 001 MultiBay hard drive carrier not illustrated 583251 001 25 Mass storage device Hard drive includes bracket e 500GB 7200 rpm 613355 001 e 320 GB 7200 rpm 613354 001 e 250GB 7200 rpm 613353 001 e 160GB 7200 rpm 620893 001 e 128 GB 2 5 in solid state drive includes bracket 613356 001 e 160 GB 2 5 in solid state drive includes bracket for use only with HP 6550b 613357 001 and 6450b computer models 26 Bluetooth module 537921 001 NOTE The Bluetooth module spare part kit does not include a Bluetooth module cabl
120. le if any errors have occurred Computer Setup in Windows XP 163 System Configuration menu NOTE Some of the listed System Configuration options may not be supported by your computer Select To do this Language Change the Computer Setup language Boot Options e Seta Startup Menu delay in seconds e Enable disable Custom Logo disabled by default e Enable disable Display Diagnostic URL enabled by default e Enable disable CD ROM boot enabled by default e Enable disable SD Card boot enabled by default Enable disable floppy boot enabled by default e Enable disable PXE Internal NIC boot disabled by default e Setthe Express Boot Popup delay in seconds e Setthe boot order Device Configurations Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following gt Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer Enable disable fan always on while connected to an AC outlet disabled by default e Enable disable Data Execution Prevention select models only disabled by default When enabled the processor can disable some virus code execution which helps to improve computer security e Serial Advanced Technology Attachment device 16
121. let and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 72 5 Remove the following components a Keyboard see Keyboard on page 88 b Switch cover see Switch cover on page 94 Fan see Fan on page 102 Remove the heat sink 1 Following the 1 2 3 4 sequence stamped into the heat sink loosen the four Phillips PM2 5x9 0 captive screws 1 that secure the heat sink to the system board NOTE Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach it 2 Lift the right side of the heat sink 2 until it rests at an angle Chapter 4 Removal and replacement procedures 3 Release the heat sink 3 by sliding it up and to the right at an angle 4 Remove the heat sink NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed e Thermal paste is used on the processor 1 and the heat sink section 2 that services it e Thermal pads are used on the Northbridge chip 3 and the heat sink section 4 that services it e Thermal pads are used on the Southbridge chip 5 and the heat sink section 6 that services it Replacement thermal material is included with all system board and heat sink spare part kits Component replacemen
122. ly with computer models equipped with a 14 0 in display assembly 613348 001 Before removing the speakers follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 72 5 Remove the following components Bluetooth module see Bluetooth module on page 74 b Mass storage device see Mass storage device on page 75 Optical drive see Optical drive on page 86 d Keyboard see Keyboard on page 88 e Switch cover see Switch cover on page 94 f Palm rest see Palm rest on page 98 g TouchPad see TouchPad on page 100 h Display assembly see Display assembly on page 109 Top cover see Top cover on page 121 ExpressCard assembly only on computer models equipped with a 15 6 in display assembly see ExpressCard assembly on page 126 Remove the speakers NOTE Steps 1 and 2 apply only to computer models equipped with a 15 6 in display assembly See steps 3 through 5 for speaker assembly removal information for computer models equipped with 14 0 in display assembly 1 Remove the slotted Torx T8M2 5x7 0 screw
123. m Integrated mono digital microphone v Y only on computer models not equipped with a webcam Audio IDT 92HD75B high definition audio v v v Stereo speakers 2 Webcam Integrated 2 megapixel camera with v Y fixed focus Modem 56k v 92 MDC data fax modem V Modem cable not included vV 6 Category Description HP ProBook ProBook HP ProBook ProBook 6455b 6550b 6450b 6555b Notebook Notebook Notebook Notebook PC PC PC Ethernet Marvell 88E8059 10 100 1000 network interface card NIC 825771C non vPro HM57 825771 vPro 57 y Intel Ethernet with iAMT Power Down technology v v v v 53 54 55 wake on LAN AC mode V V only Ethernet cable not included v Wireless Integrated wireless local area Y v v v network WLAN options via MiniCard 2 WLAN antennas built into the v display assembly Broadcom 4322 802 11 a b g2x v V 2 Half MiniCard Intel 1000 802 11b g n 1 x 2 Half MiniCard Halogen Free HMC Intel 6200 802 11a g n 2 x 2 Half MiniCard HMC Broadcom BCM943 1 3HMG2L v 802 11 b g n 1 x 1 Half Minicard Broadcom 4312 802 11 b g Half v v MiniCard Russia only Supports no WLAN option v v v Integrated wireless wide area v v v v network WWAN options via MiniCard e Qualcomm HSPA EVDO A MiniCard e WWAN security provided by subscribe
124. m conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 190 Chapter 9 Power cord set requirements 10 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display WARNING The backlight contains mercury Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display a
125. mbia and Zimbabwe Broadcom BCM94313HMG2L 802 11 b g n 1 x 1 Half MiniCard 593836 001 CAUTION The WWAN module and the WLAN module are not interchangeable To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the device by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 72 Component replacement procedures 81 82 Remove the WLAN module Position the computer with the front toward you NOTE The black WLAN antenna cable is connected to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal Loosen the two Phillips PM2 0x6 0 captive screws 1 that secure the wireless module compartment cover to the computer
126. moa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 802 11 a g n WLAN module Intel 6200 802 11a g n WLAN module for use in Antigua and Barbuda Barbados Belize 581434 001 Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Chapter 4 Removal and replacement procedures Description Spare part number e Intel 6200 802 11 a b g WLAN module for use in Afghanistan Albania Algeria Andorra 581434 002 Angola Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egyp
127. mputer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 72 5 Remove the keyboard see Keyboard on page 88 6 Remove the switch cover see Switch cover on page 94 Remove the fan 1 Disconnect the fan cable 1 from the system board 2 Remove the two slotted Torx T8M2 5x7 0 screws 2 that secure the fan to the system board 102 Chapter 4 Removal and replacement procedures 3 Remove the fan 3 Reverse this procedure to install the fan Component replacement procedures 103 Heat sink 104 NOTE The heat sink spare part kit includes replacement thermal material Description Spare part number For use only with computer models 6555b and 6455b 613399 001 Heat sink For use only with computer models 6550b and 6450b e Heat sink includes replacement thermal material discrete 613350 001 e Heat sink includes replacement thermal material UMA 613351 001 Before removing the heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC out
128. n press enter Your changes go into effect when the computer restarts NOTE Your password settings and security settings are not changed when you restore the factory settings Computer Setup menus The menu tables in this section provide an overview of Computer Setup options NOTE Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File menu Select To do this System Information e View identification information for the computer and the batteries in the system e View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Set System Date and Time Set or change the date and time on the computer Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings Ignore changes and exit Cancel any changes entered during the current session Then exit and restart the computer Save changes and exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts 146 Chapter 5 Computer Setup Diagnostics menu Select To do this System Diagnostics menu e Fl System Information Displays the following information Identification information
129. nd es ene 140 Modem module cale esa etn een neon eee eet uia euet ere ene ene ry 142 5 Computer SetUp Ji sciies sovesevaisviwcivevancavisssurisvesivessivessived sivetonvaiwivaienunicaunias NY ONT RYEN QE MERO NNI UR 144 Computer Setup Windows eps aiuti et ERE da leche pes Ea dud SMS 144 Starting Computer Setup essssssssssssssssseeee eme eee e 144 Using Computer SefUp codes een URP pe AST ETE POR FERA OR E ORE EORR EGRE 144 Navigating and selecting in Computer Setup 144 Restoring factory settings in Computer 145 Computer Setup MENUS eo e aiae ea 146 File ment MMC T P ennie erener neee eens anaes 146 P EE 147 System Configuration Menu eser 148 Computer Setup Windows Vista baud bodie Pests Ad usa quem 151 Starting Computer Setup 151 Using Computer Setup sssssssssseeeee meme 151 Navigating and selecting in Computer 15 Restoring factory settings in Computer 152 Computer Setup menus
130. ntry or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 10 Bluetooth compartment Contains a Bluetooth device Bottom components 33 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag NOTE The computer battery must be removed to access the service tag 1 Product name This is the product name affixed to the front of the device 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer 34 Chapter 3 Illustrated parts catalog Serial MUUTT Product Warranty lylyOy Model Service tag 35 Computer major components O0 p o o Spare part number 1 For models 6555b 6
131. o key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key Top components 17 Pointing devices Item 1 Component Pointing stick select models only Description Moves the pointer and selects or activates items on the screen 2 Left pointing stick button select models only Functions like the left button on an external mouse 3 TouchPad Moves the pointer and selects or activates items on the screen 4 5 Left TouchPad button Right pointing stick button Functions like the left button on an external mouse Functions like the right button on an external mouse 6 TouchPad scroll zone Scrolls up or down 7 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view or change pointing device preferences In Windows 7 and Windows Vista Select Start gt Control Panel gt Hardware and Sound gt Mouse In Windows XP Select Start gt Control Panel gt Printers and Other Hardware gt Mouse 18 Chapter 2 External component identification Buttons and fingerprint reader amp NOTE Refer to the illustration tha
132. o recover your information using Startup Repair follow these steps A CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition and the HP Recovery partition To find the partitions select Start gt Computer NOTE Ifthe Windows partition and the HP Recovery partition have been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this guide 3 Restart the computer and then press f8 before the Windows operating system loads 4 Select Repair your computer 5 Follow the on screen instructions NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Using f11 CAUTION Using f1 1 completely erases hard drive contents and reformats the hard drive All files you have created and any software installe
133. oard and cable 613342 001 Switch cover for use only with computer models equipped with a 15 6 in display assembly includes capacitive board and cable 613343 001 Plastics Kit for use only with computer models equipped with a 15 6 in display assembly NOTE See Plastics Kit on page 3 14 for more Plastics Kit spare part information 613344 001 Plastics Kit for use only with computer models equipped with a 14 0 in display assembly NOTE See Plastics Kit on page 3 14 for more Plastics Kit spare part information Chapter 3 Illustrated parts catalog Spare part number Description 613347 001 Speaker assembly for use only with computer models equipped with a 15 6 in display assembly includes cable 613348 001 Speaker assembly for use only with computer models equipped with a 14 0 in display assembly includes cable 613349 001 Fan 613352 001 Cable Kit NOTE See Cable Kit on page 3 12 for more Cable Kit spare part information 613353 001 250 GB 7200 rpm hard drive includes bracket 613354 001 320 GB 7200 rpm hard drive includes bracket 613355 001 500 GB 7200 rpm hard drive includes bracket 613356 001 128 GB 2 5 in solid state drive includes bracket 613357 001 160 GB 2 5 in solid state drive for use only with HP 6550b and 6450b computer models includes bracket 613358 001 Blu ray ROM with LightScribe DVD RW SuperMulti Double Layer Drive includes bezel and
134. odels equipped with a 14 0 in display assembly 613348 001 18 System board for use only with HP computer models 6555b 6455b includes replacement thermal material AMD UMA 613397 001 AMD UMA WWAN 613398 001 AMD UMA in Russia and China 616787 001 AMD UMA WWAN in Russia and China 616788 001 AMD UMA in China 616789 001 AMD UMA WWAN in China 616790 001 System board for use only with HP computer models 6550b and 6450b includes replacement thermal material Intel Discrete HM57 613296 001 Intel Discrete HM57 WWAN 613297 001 Intel Discrete QM57 WWAN 613298 001 Intel Discrete HM57 in Russia and China 613302 001 Intel Discrete HM57 WWAN in Russia and China 613401 001 Intel Discrete QM57 WWAN in Russia and China 613303 001 Intel Discrete HM57 in China 613307 001 Intel Discrete HM57 WWAN in China 613308 001 Intel Discrete QM57 WWAN in China 613309 001 19 Optical drive connector board for use only with computer models equipped with a 613314 001 15 6 in display assembly 20 Serial connector and cable for use only with computer models equipped with a 15 6in 613313 001 display assembly 21 Card reader USB board includes cable For use only with computer models equipped with a 15 6 in display assembly 583960 001 For use only with computer models equipped with a 14 0 in display assembly 583961 001 22 Base enclosure includes 7 rubber feet For use only with computer models equipped with a 15 6 in disp
135. or Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents snes badshcuansoiaininemenemesneuaaaeiennauin 1 2 External component identification eee eee Lees eee eee eee sane 14 the hardware laictscoanvnanecincaamiantihends Maddauenehtontcaueduendontabinaraedeantunadinehetnacceancaaiatedthonndsen 14 Top tive taal 15 Display components dat alee seb aad repa besa hacen 15 Keys 16 Pointing devices a aa E E 18 Buttons and fingerprint reader 19 E NER NL uses E 22 FFONECOMPONEMS a e a a Aa Er E a ER 25 Right side components Ond Rid 27 Tcl components 28 Readr m 30 Bottom comporieHls 1 32 3 llusmoled paris Se 25 nndis dese a 34 C 34 Computer major componenls o 36 Display assembly components aad at avt c VERE 48 TCAD IE
136. or use only with HP 6550b and 6450b computer models includes replacement thermal material 595586001 Intel Core i3 350M 2 26 GHz 3 MB for use only with HP 6550b and 6450b computer models includes replacement thermal material 598856 002 2048 MB memory module 1333 MHz DDR3 598859 002 1024 MB memory module 1333 MHz DDR3 599092 002 4096 MB memory module 1333 MHz DDR3 603010 001 Intel Core i7 620M 2 66 GHz Turbo up to 3 33 GHz 4 MB L3 cache 4 threads 35 W for use only with HP 6550b and 6450b computer models includes replacement thermal material Chapter 3 Illustrated parts catalog Spare part number Description 603011 001 Intel Core i7 720QM 1 60 GHz Turbo up to 2 80 GHz 6 MB L3 cache 8 threads 45 W for use only with HP 6550b and 6450b computer models includes replacement thermal material 609940 001 90 W PFC HP Smart Adapter 609947 001 90 W PFC EM HP Smart Adapter 611026 001 Webcam module 611699 001 Intel P4500 1 8 GHz 2MB 35W for use only with HP 6550b and 6450b computer models includes replacement thermal material 613302 001 Intel discrete HM57 system board for use only with HP 6550b and 6450b computer models in Russia and China includes replacement thermal material 613303 001 Intel discrete QM57 WWAN system board for use only with HP 6550b and 6450b computer models in Russia and China includes replacement thermal material 613307 001 Intel
137. ory module compartment cover to the computer Lift the left side of the cover 2 to detach it from the computer Remove the memory module compartment cover 3 The memory module compartment cover is included in the Plastics Kit spare part numbers 613343 001 for use only with computer models equipped with a 15 6 in display assembly and 613344 001 for use only with computer models equipped with a 14 0 in display assembly Pull away the retention clips 1 on each side of the memory module to release the memory module The memory module tilts up 78 Chapter 4 Removal and replacement procedures A CAUTION To prevent damage to the memory module hold it by the edges only Do not touch the components on the memory module 6 Grasp the edge of the memory module 2 and then pull it out of the memory module slot NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install the expansion memory module Component replacement procedures 79 WLAN module 80 Description Spare part number 802 11 a b g WLAN module Broadcom 4322 802 11 a b g WLAN module for use in Antigua and Barbuda Barbados 582564 001 Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Broadcom 4322 802 11 a b g WLAN module for use in Afghanistan Albania Algeria 582564 002 Andorr
138. ou have created and any software installed on the computer are permanently removed The 11 recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory Software drivers and updates not installed by HP must be manually reinstalled Personal files must be restored from a backup To recover the original hard drive image using 11 follow these steps 1 If possible back up all personal files 2 Restart the computer and then press f1 1 while the Press lt F11 gt for recovery message is displayed on the screen 3 Follow the on screen instructions 184 Chapter 7 Backup and recovery 8 Connector pin assignments 1394 Pin Signal Power 2 Ground 3 TPB 4 TPB 5 TPA 6 TPA Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 1394 185 Audio out headphone Pin Signal Audio out left channel 2 Audio out right channel 3 Ground External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog A Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 186 Chapter 8 Connector pin assignments RJ 45 network 12345678 Pin Signal Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused
139. our operating system and programs using the Windows 7 Operating System Operating System DVD and the Driver Recovery disc both purchased separately For additional information contact technical support by selecting Start gt Help and Support gt Contact support 3 Ifthe HP Recovery partition is listed restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press 11 while the Press f11 for recovery message is displayed on the screen 5 Follow the on screen instructions 299 NOTE Windows 7 provides additional recovery tools through the operating system For additional information go to Help and Support NOTE f you are unable to boot start up your computer you must purchase a Windows 7 Operating System DVD to reboot the computer and repair the operating system For additional information contact technical support by selecting Start Help and Support gt Contact support Chapter 7 Backup and recovery Backup and recovery in Windows Vista Overview To protect your information use the Backup and Restore Center to back up individual files and folders back up your entire hard drive select models only or create system restore points In case of system failure you can use the backup files to restore the contents of your computer The Backup and Restore Center provides the following options Backing up individual files and
140. ower cord for use in Israel 490371 001 Power cord for use in Argentia 510100 001 Modem module for use in all countries and regions except Australia and New Zealand NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part numbers 613352 001 for use only with computer models equipped with a 15 6 in display assembly and 583957 001 for use only with computer models equipped with a 14 0 in display assembly 510100 011 Modem module for use only in Australia and New Zealand NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part numbers 613352 001 for use only with computer models equipped with a 15 6 in display assembly and 583957 001 for use only with computer models equipped with a 14 0 in display assembly 531993 001 HSPA EV DO WWAN module 534043 001 Smart Card Reader factory installed on select models only 537921 001 Bluetooth module NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part numbers 613352 001 for use only with computer models equipped with a 15 6 in display assembly and 583957 001 for use only with computer models equipped with a 14 0 in display assembly 581434 001 Intel 6200 802 11 a g n WLAN module use in Canada the Cayman Islands Guam Puerto Rico th
141. procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists
142. procedures 111 11 Remove the two slotted Torx T8M2 5x11 0 screws 1 that secure the display assembly to the base enclosure 12 Lift the display assembly 2 straight up and remove it 13 If it is necessary to replace the display bezel or any of the display assembly internal components Remove the eight rubber screw covers 1 The rubber screw covers are included in the Rubber Kit spare part number 613459 001 b Remove the eight Phillips PM2 5x6 0 screws 2 that secure the display bezel to the display assembly h OC Ci om o e e e 8 u j Slide and hold the display release latch 1 to the right d the inside edges of the top edge 2 the left and right sides 3 and the bottom edge 4 of the display bezel until the bezel disengages from the display enclosure 112 Chapter 4 Removal and replacement procedures e Remove the display bezel 5 The display bezel is available using the following spare part numbers 613322 001 For use only with computer models equipped with a 15 6 in display assembly and a webcam 613321 001 For use only with computer models equipped with a 15 6 in display assembly but not a webcam 613320 001 For use only with computer models equipped with a 14 0 in display assembly and a webcam 613319 001 For use only with computer models equipped with a 14 0 in display assembly but not a webcam NOTE When installing the display bezel it m
143. r configurations using Device Manager NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing applications running utilities or changing Windows settings Refer to Help and Support for more information For Windows XP 1 Select Start gt My Computer 2 In the left pane of the System Tasks window click View system information 3 Select Hardware tab gt Device Manager You can also add hardware or modify device configurations using Device Manager Chapter 2 External component identification Top components Display components NOTE Your computer may look slightly different from the illustration in this section 2009000 0 mm Edi I m item Component Description 1 WWAN antennas 2 Send and receive wireless signals to communicate with wireless wide area networks WWAN 2 Internal microphones 1 or 2 varying by computer model Record sound NOTE If there is a microphone icon next to each microphone opening your computer has internal microphones 3 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN 4 Webcam light select models only On The webcam is in use 5 Webcam select models only Records audio and video and captures still photographs 6 Internal display switch Turns off
144. r electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities A CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 67 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their container
145. r identity module SIM user accessible behind battery e 2WWANI antennas worldwide 5 band built into the display assembly Chapter 1 Product description Category Description HP HP ProBook HP ProBook HP ProBook ProBook 6455b 6550b 6450b 6555b Notebook Notebook Notebook Notebook PC PC PC Integrated wireless personalarea v v v network WPAN options via Bluetooth module External media ExpressCard 54 slot v v Y cards Media Card Reader supporting the v Y following optional digital card formats e Memory Stick Memory Stick Pro e Memory Stick Duo adapter required e Memory Stick Duo Pro adapter required e MultiMediaCard e MultiMediaCard HS e Secure Digital SD Memory Card e Secure Digital SD High Capacity Memory Card e Secure Digital SD HS Memory Card e xD Picture Card Docking Docking supported through the HP vV vV Y Y Advanced 120W Docking Station and HP 90W Docking Station Ports 1394a Accessory battery connector v v Y VGA Dsub 15 pin supporting v v v 1600 x 1200 external resolution at 75 Hz hot plug unplug and auto detection for correct output to wide aspect vs standard aspect video Docking connector Display port Multi pin AC power lt lt 4414 C SS 51 lt RJ 11 modem 8 Category Description HP ProBook P
146. r models equipped with a 14 0 in display assembly and a fingerprint 613338 001 reader includes fingerprint reader board and cable For use only with computer models equipped with a 14 0 in display assembly but not a fingerprint 613337 001 reader Before removing the palm rest follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 72 5 Remove the mass storage device see Mass storage device on page 75 Remove the palm rest 1 Turn the computer upside down with the front toward you 2 Remove the two rubber screw covers 1 The rubber screw covers are included in the Rubber Kit spare part number 613459 001 3 Remove the four slotted Torx T8M2 5x7 0 screws 2 that secure the palm rest to the computer 4 Turn the computer display side up with the front toward you 5 Open the computer as far as possible 98 Chapter 4 Removal and replacement procedures 6 the computer is equipped with a fingerprint reader release the ZIF connector to which the fingerprint reader board cable 1 is attached and then disconnect the fingerprint
147. r models equipped with a 15 6 in HD display assembly Component replacement procedures 119 e 583231 001 use only with computer models equipped with a 14 0 in HD display assembly o Reverse this procedure to reassemble and install the display assembly 120 Chapter 4 Removal and replacement procedures Top cover Description Top cover for use only with computer models equipped with a 15 6 in display assembly and 2 button 613335 001 touchpad Spare part number Top cover for use only with computer models equipped with a 15 6 in display assembly and 4 button 613336 001 touchpad Top cover for use only with computer models equipped with a 14 0 in display assembly and 2 button 613333 001 touchpad Top cover for use only with computer models equipped with a 14 0 in display assembly and 4 button 613334 001 touchpad Before removing the top cover follow these steps 1 2 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 72 Remove the following components Bluetooth module see Bluetooth module on page 74 Mass sto
148. r models equipped with a 15 6 in display assembly Reverse the procedure to install the system board Component replacement procedures 139 Serial connector and cable Description Spare part number Serial connector and cable for use only with computers equipped with a 15 6 in display assembly 613313 001 Before removing the serial connector and cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 72 5 Remove the following components a Bluetooth module see Bluetooth module on page 74 Mass storage device see Mass storage device on page 75 Optical drive see Optical drive on page 86 d Keyboard see Keyboard on page 88 e Switch cover see Switch cover on page 94 f Fan see Fan on page 102 g Heat sink see Heat sink on page 104 h Palm rest see Palm rest on page 98 TouchPad see TouchPad on page 100 j Display assembly see Display assembly on page 109 k Top cover see Top cover on page 121 I ExpressCard assembly see ExpressCard assembly on page 126 m Speaker assembly s
149. rage device see Mass storage device on page 75 Optical drive see Optical drive on page 86 Keyboard see Keyboard on page 88 Switch cover see Switch cover on page 94 Palm rest see Palm rest on page 98 TouchPad see TouchPad on page 100 Display assembly see Display assembly on page 109 Remove the top cover 1 Turn the computer upside down with the front toward you Component replacement procedures 12 2 Remove the five slotted Torx T8M2 5x7 0 screws 1 in the mass storage device bay and the five Phillips PM2 0x3 0 screws 2 in the optical drive and battery bays that secure the top cover to the base enclosure 3 Turn the computer right side up with the front toward you NOTE Step 4 applies only to computer models equipped with a 15 6 in display assembly 4 Remove the nine slotted Torx T8M2 5x7 0 screws 1 and the two slotted Torx T8M2 5x11 0 screws 2 that secure the top cover to the base enclosure NOTE Step 5 applies only to computer models equipped with a 14 0 in display assembly 122 Chapter 4 Removal and replacement procedures 5 Remove the six slotted Torx T8M2 5x7 0 screws 1 and the two slotted Torx T8M2 5x11 0 screws 2 that secure the top cover to the base enclosure 6 Lift the rear edge 1 of the top cover until it detaches from the base enclosure 7 Remove the top cover 2 by lifting it straight up Reverse this procedure to ins
150. re part number 51 148 156 164 147 155 163 E electrostatic discharge 67 198 Index embedded numeric keypad 17 errorlog 147 155 163 esc key 16 17 Ethernet product description 6 Execution Disable 148 156 164 external media cards product description 7 external monitor port connector pinout 186 F recovery 179 fan removal 102 spare part number 102 feet locations 71 spare part number 71 File menu 146 153 161 fnkey 16 17 function keys 16 17 G graphics product description 2 grounding equipment and methods 69 H hard disk test hard drive precautions 66 removal 75 spare numbers 51 75 specifications 170 hard drive recovery 179 headphone jack connector pinout 186 heat sink removal 104 spare part numbers 104 hinge spare part number 49 HP QuickLook 2 149 157 165 HP SpareKey enrollment 147 155 163 154 162 integrated numeric keypad 16 K keyboard product description 8 removal 88 spare partnumbers 88 keys embedded numeric keypad 17 esc 16 17 fn 16 17 function 16 17 integrated numeric keypad 16 Windows applications 16 17 Windowslogo 16 17 L LAN Power Save 148 language changing in Computer Setup 148 156 164 legacy support USB 144 148 151 156 159 164 lights power wireless 22 24 22 24 M mass storage devices product description 4 memory module product description 4 removal 78 91 spare part numbers 78 91 microphone product
151. ription 2 components bottom 32 buttons and fingerprint reader 19 display 15 30 front 25 left side 28 pointing device 18 pointing devices 18 rightside 27 computer feet locations 71 spare partnumber 71 Computer Setup accessing 151 159 Diagnostics menu 147 155 163 File menu 146 153 161 navigating and selecting 144 151 159 restoring factory settings 145 152 160 Security menu 154 162 System Configuration menu 148 156 164 using 151 159 computer specifications 167 connector pinout 1394 185 audio in jack 185 audio out jack 186 external monitor port 186 headphone 186 Index 197 microphone 185 monitor port 186 network jack 187 RJ 45 jack 187 Universal Serial Bus USB port 188 connectors service considerations 66 D device configurations Diagnostics menu discs Driver Recovery 182 Operating System 182 Disk Sanitizer 154 162 diskette drive precautions 66 display assembly removal 109 spare part numbers 109 display bezel spare part numbers 48 display enclosure spare part numbers 49 Display Hinge Kit spare part number 49 display specifications 168 169 docking product description 7 Drivelock automatic 154 162 password 154 162 Driver Recovery disc 182 drives boot order 156 164 drives boot order 148 drives preventing damage 66 Dual Core CPU 149 157 165 DVD ROM Drive specifications 173 DVD RW SuperMulti Double Layer Drive specifications 172 DVD RW SuperMulti with LightScribe Drive spa
152. roBook HP ProBook ProBook 6455b 6550b 6450b 6555b Notebook Notebook Notebook Notebook PC PC PC RJ 45 Ethernet includes link and v activity lights Serial v Stereo headphone v v v v Stereo microphone v v v USB 2 0 v v v v USB v 2 0 eSATA combo V V Keyboard Full sized keyboard with spill v v v v pointing device resistant design and drains Supports dual point pointing stick TouchPad TouchPad only configurations Supports dual point pointing stick v v and TouchPad and TouchPad only configurations with numeric keypad Supports 2 way scroll with legend vV v Taps enabled as default v Power 90 W HP Smart Adapter requirements 90 W PFC EM HP Smart Adapter v India only 90 W Smart Adapter discrete only v 90 W Smart Adapter UMA only v v Supports multi pin AC connector and v v v 3 wire plug with ground pin Supports 6 cell Lithium lon Li lon v v battery 47 WH Supports 6 cell Lithium lon Li lon vV battery 55 WH Supports 9 cell Li lon battery 93 Y v vV Y WH NOTE Does not support HP Fast Charge Supports 6 cell Long Life Battery Y Y v Y Supports 8 cell Extended Life Battery v v Y Chapter 1 Product description Category Description HP HP ProBook HP ProBook HP ProBook ProBook 6455b 6550b 6450b 6555b Notebook Notebook Notebook Notebook PC PC PC Supports 12 Ultra
153. s until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines 68 Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Chapter 4 Removal and replacement
154. se in the United Kingdom 613385 031 For use in the United States 613385 001 For use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad For use in Belgium 613386 A41 For use in Europe 613386 DW1 For use in Bulgaria 613386 261 Chapter 3 Illustrated parts catalog Description Spare part number For use in Denmark 613386 081 For use in the Czech Republic and Slovakia 613386 A81 For use in France 613386 051 For use in French Canada 613386 121 For use in Germany 613386041 For use in Greece 613386 DJ1 For use in Hungary 613386 211 For use in Iceland 613386 DD1 For use in Israel 613386 BB1 For use in Italy 613386 061 For use in Japan 613386 291 For use in Korea 613386 AD1 For use in Latin America 613386 161 For use in the Netherlands 613386 B31 For use in Norway 613386 091 For use in Portugal 613386 131 For use in Russia 613386251 For use in Saudi Arabia 613386 171 For use in Slovenia 613386 BA1 For use in Spain 613386 071 For use in Sweden and Finland 613386 871 For use in Switzerland 613386 BG1 For use in Taiwan 613386 AB1 For use in Thailand 613386 281 For use in Turkey 613386 141 For use in the United Kingdom 613386 031 For use in the United States 613386 001 For use only with computer models equipped with a 14 0 in display assembly with dual point For use in Belgium 613332 A41 For use in Europe 6
155. sembly touchpad and a numeric keypad in Denmark includes keyboard cable 613386 091 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in Norway includes keyboard cable 613386 121 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in French Canada includes keyboard cable 613386 131 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in Portugal includes keyboard cable 613386 141 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in Turkey includes keyboard cable 613386 161 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in Latin America includes keyboard cable 613386 171 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in Saudi Arabia includes keyboard cable 613386 201 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in Brazil includes keyboard cable Chapter 3 Illustrated parts catalog Spare part number Description 613386 211 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad
156. solators Item Description Spare part number 1 Hard drive includes bracket 500 GB 7200 rpm 613355 001 320 GB 7200 rpm 613354 001 250 GB 7200 rpm 613353 001 160 GB 7200 rpm 620893 001 2 128 GB solid state drive includes bracket 613356 001 160 GB solid state drive includes bracket for use only with HP 6550b and 6450 613357 001 computer models 3 Optical drive includes bezel and bracket Blu ray ROM with LightScribe DVD RW SuperMulti Double Layer Drive 613358 001 DVD RW SuperMulti Double Layer Drive with LightScribe 613360 001 DVD ROM Drive 613359 001 MultiBay hard drive carrier not illustrated 583251 001 Mass storage devices 51 Plastics kit 52 Item Description Spare part number Plastics Kit For use only with computer models equipped with a 15 6 in display assembly 613343 001 For use only with computer models equipped with a 14 0 in display assembly 613344 001 1 ExpressCard slot bezel 2 Mass storage device cover includes 2 captive screws 3 Memory module compartment cover includes 1 captive screw 4 Bluetooth module compartment cover includes 1 captive screw 5 Wireless module compartment cover includes 2 captive screws 6 Optical drive slot bezel Chapter 3 Illustrated parts catalog Miscellaneous parts Description Spare part number 90 W PFC HP Smart Adapter 609940 001 90 W PFC EM H
157. ss esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions 7 NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter BIOS Setup 3 Select the File Security Diagnostics or System Configuration menu Computer Setup in Windows XP 159 To exit Computer Setup menus choose one of the following methods To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore changes and exit and then press enter save your changes and exit Computer Setup menus click the Save icon in lowerleft corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Save changes and exit and then press enter
158. ssembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiai org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 09 295 NOTE The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another Battery 191 Perform the following steps 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 192 Chapter 10 Recycling 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure I 7 the display panel assembly upside
159. stem e Error Log Displays a log file if any errors have occurred Computer Setup in Windows Vista 155 System Configuration menu NOTE Some of the listed System Configuration options may not be supported by your computer Select To do this Language Change the Computer Setup language Boot Options e Seta Startup Menu delay in seconds e Enable disable Custom Logo disabled by default e Enable disable Display Diagnostic URL enabled by default e Enable disable CD ROM boot enabled by default e Enable disable SD Card boot enabled by default Enable disable floppy boot enabled by default e Enable disable PXE Internal NIC boot disabled by default e Setthe Express Boot Popup delay in seconds e Setthe boot order Device Configurations Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following gt Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer Enable disable fan always on while connected to an AC outlet disabled by default e Enable disable Data Execution Prevention select models only disabled by default When enabled the processor can disable some virus code execution which helps to improve computer security e Serial Adv
160. sword Enter change or delete a BIOS administrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password Drivelock Passwords e Enable disable Drivelock on any computer hard drive enabled by default e Change a Drivelock user password or master password NOTE Drivelock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Automatic Drivelock Enable disable Automatic DriveLock support Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive or the drive in the upgrade bay CAUTION If you run Disk Sanitizer the data on the selected drive is destroyed permanently System IDs Enter a user defined computer asset tracking number and ownership tag 154 Chapter 5 Computer Setup Diagnostics menu Select To do this System Diagnostics Menu e System Information Displays the following information o Identification information for the computer and the batteries in the system Specification information for the processor cache and memory size system ROM video revision and keyboard controller version e Startup Test Verifies the system components needed for starting the computer e Run In Test Runs a comprehensive check on system memory e Disk Test Runs a comprehensive self test on any hard drive in the sy
161. t NOTE n case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up 174 Recovery after a system failure is as complete as your most current backup You should create system repair discs select models only and your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The system repair discs select models only are used to start up boot the computer and repair the operating system in case of system instability or failure Your initial and subsequent backups allow you to restore your data and settings if a failure occurs You can back up your information to an optional external hard drive a network drive or discs Chapter 7 Backup and recovery Note the following when backing up e Store personal files in the Documents library and back it up regularly e Back up templates that are stored in their associated programs e customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document
162. t El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Gatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Za
163. t most closely matches your computer 0080 OOO Item Component Description 1 Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button to shut down the computer e When the computer is in the Sleep state Windows 7 and Windows Vista or Standby Windows XP press the button briefly to exit Sleep or Standby e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select one of the following e In Windows 7 and Windows Vista select Start gt Control Panel gt System and Maintenance gt Power Options e n Windows XP select Start gt Control Panel gt Performance and Maintenance gt Power Options Top components 19 Item 2 Component QuickLook button Description e When the computer is off press the button to open HP QuickLook e When the computer is on press the button to open Software Setup NOTE f Software Setup is not available the default Web browser opens 3 QuickWeb button e When the computer is off press the button to open HP QuickWeb e When the computer is on press the button to open the default Web browser 4 Wirel
164. t on page 98 TouchPad see TouchPad on page 100 Display assembly see Display assembly on page 109 Top cover see Top cover on page 4 49 ExpressCard assembly see ExpressCard assembly on page 126 Speaker assembly see Speakers on page 130 Card reader USB board see Card reader USB board on page 134 System board see System board on page 136 Remove the modem module cable 1 2 Release the RJ 11 connector 1 from the clip built into the base enclosure Release the modem module cable from the clips 2 and routing channel built into the base enclosure 142 Chapter 4 Removal and replacement procedures 3 Remove the modem module cable 3 Reverse this procedure to install the modem module cable Component replacement procedures 143 5 Computer Setup Computer Setup in Windows 7 To view the drives installed on the computer select Start gt Computer On models with a secondary hard drive drive D the optical drive becomes drive E The next drive added to the system such as a new USB drive will be assigned the next available drive letter Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load NOTE Some of the Computer Setup menu items listed in this guide may not be supported by your computer NOTE An external keyboard or mouse connected to a USB port can be used
165. t procedures 105 Reverse this procedure to install the heat sink 106 Chapter 4 Removal and replacement procedures Processor NOTE The processor spare part kit includes replacement thermal material Description Spare part number Processor includes replacement thermal material not illustrated for use only with computer models 6555b and 6455b e Phenom II Quad Core Mobile Processor N930 2 0 GHz 35W 2 12 cache 594169 001 e Phenom II Triple Core Mobile Processor N830 2 1 GHz 35W 1 5 MB L2 cache 594168 001 e Phenom II Dual Core Mobile Processor N620 2 8 GHz 35W 2 MB 12 cache 594166 001 e Turion Il Dual Core Mobile Processor P520 2 3 GHz 25W 2 MB 12 cache 594173 001 AMD Athlon Il Dual Core Processor for Notebook PCs P320 2 1 GHz 25W 1 L2 cache 594165 001 For use only with computer models 6550b and 6450b Intel Core i7 720QM 1 60 GHz Turbo up to 2 80 GHz 6 MB L3 cache 8 threads 45 W 60301 1 001 Intel Core i7 620M 2 66 GHz Turbo up to 3 33 GHz 4 MB L3 cache 4 threads 35 W 603010 001 Intel Core 15 540 2 53 GHz Turbo up to 3 06 GHz MB L3 cache 4 threads 35 594646 001 Intel Core i5 520M 2 4 GHz Turbo up to 2 93 GHz 3 MB L3 cache 4 threads 35 W 594645 001 Intel Core i5 450M 2 40 GHz Turbo up to 2 66 GHz 3 MB L3 cache 4 threads 35 613585 001 e Intel Core i3 370M 2 40 GHz MB L3 cache 35W
166. tall the top cover Component replacement procedures 123 Smart card reader 124 Description Spare part number Smart Card Reader factory installed on select models only 534043 001 Smart Card Reader HF factory installed on select models only 622597 001 Before removing the Smart Card Reader follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 72 5 Remove the following components Bluetooth module see Bluetooth module on page 74 Mass storage device see Mass storage device on page 75 Optical drive see Optical drive on page 86 Keyboard see Keyboard on page 88 Switch cover see Switch cover on page 94 Palm rest see Palm rest on page 98 TouchPad see TouchPad on page 100 Display assembly see Display assembly on page 109 Remove the Smart Card Reader 1 Use a flatbladed screwdriver 1 to release the hooks 2 on each side of the Smart Card Reader from the edges of the base enclosure 2 Press in on the Smart Card Reader 3 to release it from the ExpressCard assembly Chapter 4 Removal and repl
167. tery level 4 Drive light e Blinking turquoise The hard drive or optical drive select models only is being accessed e Amber HP 3D DriveGuard has temporarily parked the hard drive 5 QuickLook light e The computer is on e The computer is off or in the Sleep state Windows 7 and Windows Vista or Standby Windows XP or Hibernation 6 QuickWeb light On The Web browser is in use 7 Caps lock light On Caps lock is on 8 Num lock light On Num lock is on or the embedded numeric keypad is enabled 9 Volume mute light e Turquoise Speaker sound is on e Amber Speaker sound is off 10 Volume down light Blinking The volume down button is being used to Chapter 2 External component identification decrease the speaker volume Item Component Description 11 Volume up light Blinking The volume up button is being used to increase the speaker volume The 2 wireless lights display the same information The light on the wireless button is visible only when the computer is open The wireless light on the front of the computer is visible whether the computer is open or closed 2 power lights display the same information The light on the power button is visible only when the computer is open The power light on the front of the computer is visible whether the computer is open or closed Front components item Component Description 1 Wireless light e Blue An integrated wirel
168. the WWAN antenna transceivers and cables Release the tabs 1 built into the display enclosure shielding that secure the WAN antenna cables Detach the WWAN antenna transceivers 2 from the display enclosure The transceivers are attached to the enclosure with double sided tape Remove the WWAN antenna transceivers 3 and cables The WWAN antenna transceivers and cables are included in the Display Cable Kit using the following spare part numbers e 583956 001 For use only with computer models equipped with a 15 6 in HD display assembly e 583230 001 For use only with computer models equipped with a 15 6 in HD display assembly Chapter 4 Removal and replacement procedures e 583231 001 use only with computer models equipped with a 14 0 in HD display assembly 18 If it is necessary to replace the microphones and cables a Release the tabs 1 built into the display enclosure shielding that secure the microphone cables b Release the microphone receivers from the clips 2 built into the display enclosure c Release the microphone cables from the clips and routing channel 3 built into the bottom edge of the display enclosure d Remove the microphones and cables 4 The microphones and cables are included in the Display Cable Kit using the following spare part numbers e 583956 001 use only with computer models equipped with a 15 6 in HD display assembly e 583230 001 use only with compute
169. the display or initiates the Sleep state Windows 7 and Windows Vista or Standby Windows XP if the display is closed while the power is on The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions TOnly computers equipped with a webcam are equipped with 2 microphones Computers not equipped with a webcam are equipped with only one microphone Top components 15 Keys 7 NOTE Refer to the illustration that most closely matches your computer Item Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Integrated numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key 16 Chapter 2 External component identification Item Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 3 Windows log
170. the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 69 Component replacement procedures This chapter provides removal and replacement procedures There are as many as 92 screws in 11 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag NOTE The computer battery must be removed to access the service tag 1 Product name This is the product name affixed to the front of the device 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the device 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the device Product
171. therlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Broadcom 4312G 802 11b g WiFi Adapter module for use in Canada the Cayman Islands Guam Puerto Rico the U S Virgin Islands and the United States Broadcom 43224 802 11 a g n WLAN module for use in Afghanistan Albania Algeria Andorra Angola Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti
172. tion menu To exit Computer Setup menus choose one of the following methods To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions or Use the tab key and the arrow keys to select File gt Ignore changes and exit and then press enter or To save your changes and exit Computer Setup menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions or Use the tab key and the arrow keys to select File gt Save changes and exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press 10 to enter BIOS Setup Use a pointing device or the arrow keys to select File gt Restore defaults Computer Setup in Windows 7 145 4 Follow the on screen instructions 5 save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save changes and exit and the
173. tions are disabled by default Enable disable Firmware Verbosity Enable disable AMT Setup Prompt CTRL P Enable disable USB Key Provisioning Support Enable disable Unconfigure AMT on Next Boot Enable disable Terminal Emulation Mode Enable disable Firmware Progress Event Support Enable disable include TYPE 131 in SMBIOS Change view or hide security levels for all BIOS menu items Restore Security Defaults Chapter 5 Computer Setup Restore the default security settings Computer Setup in Windows Vista Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load NOTE Some of the Computer Setup menu items listed in this guide may not be supported by your computer NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turnon or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart t
174. uter Windows provides the following options Backing up individual files and folders Backing up all files and folders Scheduling automatic backups Creating recovery points Recovering information amp NOTE For detailed instructions perform a search for these topics in Help and Support NOTE n case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up individual files or folders to an optional external hard drive or to a network drive Note the following when backing up Store personal files in the My Documents folder and back it up periodically Back up templates stored in their associated programs Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document Display the screen you want to save Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc Open word processing document
175. vailable power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly e If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 4 Drive light e Blinking turquoise The hard drive or optical drive select models only is being accessed e Amber HP 3D DriveGuard has temporarily parked 22 Chapter 2 External component identification the hard drive Item Component Description 5 QuickLook light e The computer is on e Off The computer is off or in the Sleep state Windows 7 and Windows Vista or Standby Windows XP or Hibernation 6 QuickWeb light On The Web browser is in use 7 lock light On Caps lock is on 8 Num lock light On Num lock is on or the embedded numeric keypad is enabled 9 Volume mute light e Turquoise Speaker sound is on e Amber Speaker sound is off 10 Volume down light Blinking The volume down button is being used to g g g decrease the speaker volume 11 Volume up light Blinking The volume up button is being used to increase the speaker volume 12 Calculator light On The Windows calculator function is on The 2 wireless lights display the same information
176. verheating It is normal for the internal fan to cycle on and off during routine operation 2 DisplayPort Connects an optional digital display device such as a high performance monitor or projector 3 USB ports 3 Connect optional USB devices Left side components 29 item Component Description 4 Smart Card Reader select models only Supports optional smart cards and Java Cards 5 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 6 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio NOTE When a device is connected to the headphone jack the computer speakers are disabled Rear components NOTE Your computer may look slightly different from the illustration in this section item Component Description 1 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 RJ 11 modem jack Connects a modem cable 3 RJ 45 network jack Connects a network cable 4 External monitor port Connects an external VGA monitor or projector 5 Power connector Connects an AC adapter item Component Description 1 RJ 45 network jack
177. with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press to enter BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration menus 144 Chapter 5 Computer Setup To navigate and select in Computer Setup follow these steps 1 299 NOTE You can use either a pointing device TouchPad pointing stick or USB mouse the 2 3 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions keyboard to navigate and make selections in Computer Setup Press 10 to enter BIOS Setup Select the File Security Diagnostics or System Configura
178. with a 15 6 in display assembly touchpad and a numeric keypad in Switzerland includes keyboard cable 613386 DD1 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in Iceland includes keyboard cable 613386 DJ1 Keyboard for use only with computer models equipped with a 15 6 in display assembly touchpad and a numeric keypad in Greece includes keyboard cable 613397 001 AMD UMA system board for use only with HP 6555b and 6455b computer models includes replacement thermal material 613398 001 AMD UMA WWAN system board for use only with HP 6555b and 6455b computer models includes replacement thermal material 613399 001 Heat sink for use only with HP 6555b and 6455b computer models includes replacement thermal material 613401 001 Intel discrete HM57 WWAN system board for use only with HP 6555b and 6455b computer models in Russia and China includes replacement thermal material 613459 001 Rubber Kit includes 7 rubber feet 2 base enclosure screw covers and 8 display bezel screw covers 613584 001 Intel Core i3 370M 2 40 GHz 3 MB L3 cache 35W for use only with HP 6550b and 6450b computer models includes replacement thermal material 613585 001 Intel Core 15 450 2 40 GHz Turbo up to 2 66 GHz 3 MB L3 cache 4 threads 35 for use only with HP 6550b and 6450b computer models includes replacement thermal material 616787 001 AMD UMA system board for use only
179. x6 0 screws 2 that secure the WWAN module to the system board The WWAN module tilts up 84 Chapter 4 Removal and replacement procedures 4 Remove the WWAN module 3 by pulling the module away from the slot at an angle NOTE WWAN modules are designed with a notch 4 to prevent incorrect insertion of the WWAN module into the WWAN module slot 4 e 7 aa a 4 NOTE Ifthe WWAN antennas are not connected to the terminals on the WWAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WWAN module Component replacement procedures 85 Optical drive 86 NOTE The optical drive spare part kit includes an optical drive bezel and bracket Description Spare part number Blu ray ROM with LightScribe DVD RW SuperMulti Double Layer Drive 613358 001 DVD RW and CD RW SuperMulti Double Layer Drive 613360 001 DVD ROM Drive 613359 001 MultiBay hard drive carrier 583251 001 Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outl
180. yboard for use only with computer models equipped with a 14 0 in display assembly with dual point in Brazil includes keyboard cable 613332 161 Keyboard for use only with computer models equipped with a 14 0 in display assembly with dual point in Latin America includes keyboard cable 613333 001 Top cover for use only with computer models equipped with a 14 0 in display assembly and 2 button touchpad 613334 001 Top cover for use only with computer models equipped with a 14 0 in display assembly and 4 button touchpad 613335 001 Top cover for use only with computer models equipped with a 15 6 in display assembly and 2 button touchpad 613336 001 Top cover for use only with computer models equipped with a 15 6 in display assembly and 4 button touchpad 613337 001 Palm rest for use only with computer models equipped with a 14 0 in display assembly but not a fingerprint reader 613338 001 Palm rest for use only with computer models equipped with a 14 0 in display assembly and a fingerprint reader includes fingerprint reader board and cable 613339 001 Palm rest for use only with computer models equipped with a 15 6 in display assembly and a fingerprint reader includes fingerprint reader board and cable 613340 001 Palm rest for use only with computer models equipped with a 15 6 in display assembly but not a fingerprint reader 613341 001 Switch cover for use only with computer models equipped with a 14 0 in display assembly includes capacitive b

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