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hp LaserJet 1010/1012/1015 series printer user guide

1. 22 To print transparencies or labels 22 Printing on envelopes 0 0 ccc eee 23 Printing one envelope 23 Printing multiple envelopes 24 ENWW Contents iii Printing on letterhead and preprinted forms 26 To print letterhead or preprinted forms 26 Printing on custom sized media and cardstock 27 To print on custom sized media or cardstock 27 3 Printing tasks Printing watermarkS oooccoccoo nee 30 Accessing the watermark feature 30 Printing multiple pages on a single sheet of paper N up printing 31 Accessing the multiple pages per sheet feature 31 Printing on both sides of the paper manual duplexing 32 To manually duplex erpa ier anr EEEIEE EERROR E CERERE ANRIA RE 32 Printing booklets 12 42 44e ay god datent ee E EE Dede ee Bead RDE 34 Canceling a print job 6 tee eee 36 Understanding print quality settings 37 Using EconoMode Saves toner 38 4 Maintenance Using HP print cartr
2. ENWW Step 4 Is the print quality acceptable Yes If the print quality is acceptable go to Step 5 Is the printer communicating with the computer No Ifthe print quality is poor see Improving print quality Verify that the print settings are correct for the media you are using See the Media chapter for information on adjusting the settings for various types of media If you are unable to resolve the problem Contact HP support Step 5 Is the printer communicating with the computer Try printing a document from a software application Yes If the document prints go to Step 6 Does the printed page look like you expected No If the document does not print see Printer software problems If you are unable to resolve the problem Contact HP support Step 6 Does the printed page look like you expected Yes The problem should be resolved If it is not resolved Contact HP support No See Printed page is different than what appeared on screen If you are unable to resolve the problem Contact HP support Contact HP support e Inthe United States see http www hp com support lj1010 e In other countries regions see http www hp com Finding the solution 59 Status light patterns 1 symbol for light off 2 symbol for light on 3 symbol for light blinking Status light patterns Status lights Condition of the printer Action Ready No action is necessary 0 The pri
3. e Try printing a job that you know works e If possible attach the USB or parallel cable and printer to another computer and try printing a job that you know works e Unplug the power cord disconnect the USB or parallel cable at both ends reconnect the USB or parallel cable at both ends and plug the power cord back in CAUTION Before you connect the cable to the printer always unplug the printer Otherwise the printer might be damaged The wrong printer driver might have been selected when the software was installed Make sure that the correct driver is selected in the printer properties There might be a problem with your software application Try printing from another software application Missing graphics or text or blank pages Make sure that your file does not contain blank pages e The sealing tape might still be in the print cartridge Remove the print cartridge and pull out the sealing tape Reinstall the print cartridge See Changing the print cartridge for instructions The graphic settings in the printer properties might not be correct for the type of job that you are printing Try a different graphic setting in the printer properties See Printer properties driver for more information Page format is different than on another printer If you used an older or different printer driver printer software to create the document or the printer properties settings in the software are different t
4. Media handling problems Printed page is different than what appeared on screen Printer software problems Improving print quality Clearing jams Changing the pickup roller Cleaning the pickup roller Changing the printer separation pad Problemsolving 57 Finding the solution 58 Chapter 6 You can use this section to find the solution to common printer problems Step 1 Is the printer set up correctly e Is the printer plugged into a power outlet that is known to work e Is the on off switch in the on position e Is the print cartridge properly installed See Changing the print cartridge e ls paper properly loaded in the input tray See Loading media Yes If you answered yes to the questions above go to Step 2 Is the Ready light on No If the printer will not turn on Contact HP support Step 2 Is the Ready light on Do the control panel lights look like this picture O 0 O Yes Go to Step 3 Can you print a demo page No If the control panel lights do not look like the picture above see Status light patterns If you are unable to resolve the problem Contact HP support Step 3 Can you print a demo page Press the Go button to print a demo page Yes If the demo page printed go to Step 4 Is the print quality acceptable No If no paper came out see Media handling problems If you are unable to resolve the problem Contact HP support ENWW
5. You can also use the print quality settings to optimize the print quality for a specific media type See Optimizing print quality for media types for more information You can change the settings in the printer properties to accommodate the types of jobs you are printing The following are the settings e 600 dpi This is the default setting e FastRes 1200 This setting is available for the HP LaserJet 1012 and 1015 models It provides better print quality but jobs take longer to print e EconoMode Saves toner Text is printed using less toner This setting is useful when you are printing drafts You can turn on this option independently of other print quality settings 1 Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 2 On the Paper Quality tab or the Finishing tab the Paper Type Quality tab for some Mac drivers select the print quality setting you want to use Not all printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver To change the print quality settings for all future print jobs access the properties through the Start menu in the Windows system tray To change the print quality settings only for the current software application s use access the properties through the Print Setup menu in the application you are u
6. 392 F for 0 1 second Do not use any media that produces hazardous emissions or that melts offsets or discolors when exposed to 200 C 392 F for 0 1 second To order HP LaserJet printing supplies go to hitp www hp com go lisupplies in the U S or to http www hp com ghp buyonline html worldwide Choosing paper and other media 19 Optimizing print quality for media types Media type settings control the temperature of your printer s fuser You can change the settings for the media that you are using to optimize the print quality You can access the optimizing feature from the Paper tab in your printer driver or from HP toolbox Printing speeds are automatically reduced when printing special sized media 20 Chapter 2 ENWW Loading media CAUTION Note ENWW Main input tray The main input tray holds up to 150 pages of 20 Ib paper or fewer pages of heavier media 25 mm or less stack Load media with the top forward and the side to be printed facing up To prevent jams and skewing always adjust the media guides Priority input tray The priority input tray holds up to 10 pages of 20 Ib paper or one envelope transparency or card Load media with the top forward and the side to be printed facing up To prevent jams and skewing always adjust the side media guides If you try to print on media that is wrinkled folded or damaged in any way a jam might occur See Printer media specifications for more inf
7. 9 1 inches Height 208 mm 8 2 inches Weight cartridge installed 5 9 kg 13 0 Ib Printer capacities and ratings Print speed e 12 ppm for A4 size paper HP LaserJet 1010 model 14 ppm for A4 size paper HP LaserJet 1012 and 1015 models First page out in less than 8 seconds Main input tray capacity 150 sheets of regular weight 20 Ib 75 g m paper or up to 15 envelopes Priority feed slot capacity 10 sheets of regular weight 20 lb 75 g m paper or 1 envelope Output bin capacity 125 sheets of regular weight 20 Ib 75 g m paper Minimum paper size 76 by 127 mm 3 by 5 inches Maximum paper size 216 by 356 mm 8 5 by 14 inches Media weight up to 163 g m 90 Ib index or 43 Ib bond Base memory 8 MB of RAM Print resolution HP LaserJet 1010 HP LaserJet 1012 and 1015 e 600 x 600 dpi with HP Resolution Enhancement technology REt e 1200 dpi effective output quality 600 x 600 x 2 dpi with HP Resolution Enhancement technology REt Duty cycle 7 000 single sided pages per month maximum PCL Level 5e HP LaserJet 1015 printer Port availability USB Compatible with the USB 2 0 specification Parallel HP LaserJet 1015 printer e IEEE 1284 level 2 device with an IEEE 1284 B receptacle e Set host computer to ECP ENWW FCC compliance Note ENWW This equipment has been tested and found to comply with the li
8. CAUTION To prevent damage to the print cartridge store the print cartridge in its original packing material or store it so that it is not exposed to light e If possible use the original shipping container and packing material Shipping damage as a result of inadequate packing is your responsibility lf you have already disposed of the printers packing material contact a local mailing service for information on repacking the printer e Include a completed copy of the service information form e Hewlett Packard recommends that you insure the equipment for shipment ENWW Guidelines for repacking the printer 105 How to contact HP If you need to contact HP for service or support use one of the following links e Inthe United States see http Awww hp com support j1010 e In other countries regions see http www hp com 106 Appendix C ENWW Ordering supplies Ordering supplies Use accessories and supplies specifically designed for the HP LaserJet 1010 series printer to ensure optimum performance Ordering information Item Description or use Order number Printing supplies HP Multipurpose paper HP brand paper for a variety of uses HPM1120 1 box of 10 reams 500 sheets each To order a sample in the U S call 1 800 471 4701 HP LaserJet paper Premium HP brand paper for use with HPJ1124 HP LaserJet printers 1 box of 10 reams 500 sheets each To order a sample in the U S call 1 800 471 4701 HP L
9. Hewlett Packard cannot influence their design or control their quality Service or repair that is required as a result of using non HP print cartridges will not be covered under the printer warranty For more information see Hewlett Packard limited warranty statement 40 Chapter 4 ENWW Storing print cartridges Do not remove the print cartridge from its package until you are ready to use it The shelf life of a print cartridge in an unopened package is approximately 2 5 years The shelf life of a print cartridge in an opened package is approximately 6 months CAUTION To prevent damage to the print cartridge minimize its exposure to direct light ENWW Storing print cartridges 41 Print cartridge life expectancy The life of the print cartridge depends on the amount of toner that your print jobs require When printing text on letter A4 size paper at 5 percent coverage the print cartridge lasts an average of 2 000 pages This assumes that you set the print density to 3 and disable EconoMode These are the default settings See Ordering supplies for information on ordering replacement print cartridges 42 Chapter 4 ENWW Saving toner While in EconoMode the printer uses less toner on each page Selecting this option will extend the life of the print cartridge and reduce your cost per page but it will reduce print quality See Using EconoMode Saves toner for more information ENWW Saving toner 43 Changing the print cartr
10. USB the HP LaserJet 1015 model also supports parallel connections The parallel port is on the back of the printer Use an IEEE 1284 compliant parallel cable Connecting the parallel cable Connect the parallel cable to the printer Connect the other end of the parallel cable to the computer ENWW ENWW Media This chapter provides information on the following topics Choosing paper and other media Loading media Printing on transparencies or labels Printing on envelopes Printing on letterhead and preprinted forms Printing on custom sized media and cardstock Media 17 Choosing paper and other media Note 18 Chapter 2 HP LaserJet printers produce excellent print quality documents You can print on a variety of media such as paper including up to 100 recycled fiber content paper envelopes labels transparencies and custom sized media The following are the supported media sizes e Minimum 76 by 127 mm 3 by 5 in e Maximum 216 by 356 mm 8 5 by 14 in Properties such as weight grain and moisture content are important factors that affect printer performance and quality To achieve the best possible print quality only use high quality media designed for laser printers See Printer media specifications for detailed paper and media specifications Always test a sample of the media before you purchase large quantities Your media supplier should understand the requirements specifie
11. improve the quality of your printed sheets 1 Unplug the power cord and wait for the printer to cool CAUTION To prevent damage do not expose the print cartridge to light Cover the print cartridge if necessary Also do not touch the black sponge transfer roller inside the printer By doing so you can damage the printer 46 Chapter 4 ENWW 3 With a dry lint free cloth wipe any residue from the media path area and the print cartridge cavity ENWW Cleaning the printer 47 Note Note 48 Chapter 4 Cleaning the printer media path If you are experiencing toner specks or dots on the printouts you can use the HP LaserJet cleaning utility to remove excess media and toner particles that can accumulate on the fuser assembly and rollers Cleaning the media path might extend the life of the printer AABoGc AaBbGCc AQBOCc AaBb c AGBBEC For best results use a sheet of transparency If you do not have any transparencies you can use copier grade media 18 to 24 Ib or 70 to 90 g m with a smooth surface 1 Make sure that the printer is idle and the Ready light is on Load the media in the input tray Access the HP toolbox See Using the hp toolbox for instructions Click the Troubleshooting tab and click Print Quality Tools Select the cleaning page The cleaning process takes approximately 2 minutes The cleaning page will stop periodically during the cleaning pr
12. is available in over 48 countries regions Multilingual program information and instructions are included in every new HP print cartridge and consumables package 84 Appendix A ENWW HP printing supplies returns and recycling program information Since 1990 the HP printing supplies returns and recycling program has collected millions of used print cartridges that otherwise might have been discarded in the world s landfills The HP LaserJet print cartridges and consumables are collected and bulk shipped to our resource and recovery partners who disassemble the print cartridge After a thorough quality inspection selected parts are reclaimed for use in new print cartridges Remaining materials are separated and converted into raw materials for use by other industries to make a variety of useful products U S recycling returns For a more environmentally responsible return of used print cartridges and consumables Hewlett Packard encourages you to use bulk returns Simply bundle two or more print cartridges together and use the single prepaid pre addressed label that is supplied in the package For more information in the U S call 800 340 2445 or visit the HP LaserJet supplies Web site at http www hp com recycle Non U S recycling returns Non U S customers should call the local HP sales and service office or visit the http Awww hp com recycle website more information regarding availability of the HP printing supplies returns and
13. light or faded print 65 loose toner 66 misformed characters 67 page skew 67 settings 37 toner scatter outline 68 toner smear 66 toner specks 65 vertical lines 66 vertical repetitive defects 67 wave 67 wrinkles 68 print settings changing 14 printer cleaning 46 connections 16 control panel 7 features 4 media guides 8 overview 5 repacking 105 software 11 software problems 64 specifications 80 printer drivers sites for download 2 printer information pages Configuration report 50 Demo page 50 printer properties accessing 13 online help 14 printer settings HP toolbox 55 printing booklets 34 canceling a print job 36 cardstock 27 Configuration report 50 custom sized media 27 Demo page 50 envelopes 23 forms preprinted 26 labels 22 letterhead 26 multiple envelopes 24 multiple pages on a single sheet of paper 31 N up 31 on both sides of the paper manual duplexing 32 transparencies 22 watermarks 30 ENWW priority input tray 5 8 loading 21 R Ready light 5 recycling HP Printing supplies returns and environmental program 84 where to send print cartridges 85 regulatory statements Canadian DOC regulations 88 declaration of conformity 87 Korean EMI statement 88 laser safety statement 88 laser statement for Finland 89 removing a jammed page 70 repacking the printer 105 repairs contacting HP 106 hardware 103 replacement parts ordering 108 reports printing 50 resolution settings 37 S selecting paper and ot
14. print cartridge Problemsolving Ordering supplies Index Where to look for more information CD user guide Detailed information on using and troubleshooting the printer Available on the CD ROM that came with the printer Online Help Information on printer options that are available from within printer drivers To view a Help file access the online Help through the printer driver HTML online user guide Detailed information on using and troubleshooting the printer Available at http www hp com support Ij1010 Once connected select Manuals ENWW Printer configurations ENWW Below are the standard configurations of the HP LaserJet 1010 series printer hp LaserJet 1010 12 pages per minute ppm for A4 8 seconds to first page out 600 x 600 dpi with HP Resolution Enhancement technology REt 150 sheet paper capacity horizontal paper path priority feed slot 8 MB RAM USB compatible with the USB 2 0 specification host based driver hp LaserJet 1012 14 ppm for A4 8 seconds to first page out 1200 dpi effective output quality 600 x 600 x 2 dpi with HP Resolution Enhancement technology REt 150 sheet paper capacity horizontal paper path priority feed slot 8 MB RAM USB compatible with the USB 2 0 specification host based driver hp LaserJet 1015 14 ppm for A4 8 seconds to first page out 1200 dpi effective output quality 600 x 600 x 2 dpi with HP Resolution Enhancement technology R
15. printed page differs from onscreen page 63 printer setup 58 printer software problems 64 printer computer communication 59 Ready light 58 solutions 58 toner scatter outline 68 toner smear 66 toner specks 65 vertical lines 66 vertical repetitive defects 67 wave 67 wrinkles 68 Troubleshooting tab HP toolbox 53 two sided duplex printing 32 types of media 21 U USB cable connecting 16 USB port 6 user guide links 2 W warranty extended 104 HP limited warranty statement 101 print cartridge 102 watermarks printing 30 web based support 2 Index 111 112 Index ENWW O invent copyright 2003 Hewlett Packard Company www hp com Q2460 90909
16. recycle program Paper This printer is suited for the use of recycled papers when the paper meets the guidelines in the HP LaserJet printer family print media guide See Ordering supplies for ordering information This product is suitable for the use of recycled paper according to DIN 19309 Material restrictions This product does not contain added mercury except lamps containing less than 10 mg This product does not contain added lead This product does not contain batteries Spare parts and supplies availability Spare parts and consumable supplies for this product will be available for at least five years after production has stopped For more information For more information on the following HP environmental programs see http www hp com go environment e Product environmental profile sheet for this and many related HP products HP s commitment to the environment HP s environmental management system HP s end of life product return and recycling program Material safety data sheets ENWW Environmental product stewardship program 85 Material safety data sheet Material safety data sheets MSDS can be obtained by contacting the HP LaserJet supplies website at http www hp com go msds 86 Appendix A ENWW Regulatory statements Declaration of Conformity according to ISO IEC Guide 22 and EN45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Id
17. sce cag peg e EE ct EERE EEA eee Re este Des des 94 Labels rss bate ieee eed ek pein RR doers weds mets oo M ie ered ete 95 Transparencies sas bee ay ERR re e ee eed ends ceed de eee wes A 95 ENVGlOpeS scort EA E TE doa dds eRe ae EOS 96 Card stock and heavy media 97 ENWW Contents v Appendix C Warranty and licensing Hewlett Packard software license agreement Hewlett Packard limited warranty statement Limited warranty for print cartridge life Hardware service Extended warranty Guidelines for repacking the printer How to contact HP Appendix D Ordering supplies Ordering supplies Index vi Contents ENWW ENWW Printer basics This chapter provides information on the following topics Quick access to more information Printer configurations Printer features Walk around Printer control panel Media paths Print cartridge access Printer software Printer connections Printer basics 1 Quick access to more information 2 Chapter 1 WWW links for drivers software and support If you need to contact HP for service or support use one of the following links In the United States see http www hp com support j1010 In other countries regions see http www hp com User guide links Walk around location of printer components Changing the
18. tab the Paper Type Quality tab for some Mac drivers select the custom size option Specify the dimensions of the custom sized media Note Not all printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 4 Print the document ENWW Printing on custom sized media and cardstock 27 28 Chapter 2 ENWW ENWW Printing tasks This chapter provides information on the following topics Printing watermarks Printing multiple pages on a single sheet of paper N up printing Printing on both sides of the paper manual duplexing Printing booklets Canceling a print job Understanding print quality settings Using EconoMode Saves toner Printing tasks 29 Printing watermarks You can use the watermark option to print text underneath in the background of an existing document For example you might want to have large gray letters reading Draft or Confidential printed diagonally across the first page or all of the pages of a document Accessing the watermark feature 1 From your software application access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 2 On the Effects tab the Watermark Overlay tab for some Mac drivers select the watermark you want to use Note Not all printer features ar
19. E TERMS The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with Hewlett Packard License Grant Hewlett Packard grants you a license to use one copy of the Software Use means storing loading installing executing or displaying the Software You may not modify the Software or disable any licensing or control features of the Software If the Software is licensed for concurrent use you may not allow more than the maximum number of authorized users to Use the Software concurrently Ownership The Software is owned and copyrighted by Hewlett Packard or its third party suppliers Your license confers no title to or ownership in the Software and is not a sale of any rights in the Software Hewlett Packard s third party suppliers may protect their rights in the event of any violation of these License Terms Copies and Adaptations You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software You must reproduce all copyright notices in the original Software on all copies or adaptations You may not copy the Software onto any public network No Disassembly or Decryption You may not disassemble or decompile the Software unless HP s prior written consent is obtained In some jurisdictions HP s consent may not be required for limited disassembly or decompilation Up
20. Et 150 sheet paper capacity horizontal paper path priority feed slot 16 MB RAM USB and parallel compatible with the USB 2 0 specification PCL 5e host based driver Printer configurations 3 Printer features 4 Chapter 1 Congratulations on the purchase of your new product The HP LaserJet 1010 series provides the following benefits Print with excellent quality e Print 600 to 1200 dots per inch e PCL 5e already installed on the printer HP LaserJet 1015 only e The printer automatically determines and switches to the appropriate language for the print job Save time e Fast printing at 12 pages per minute HP LaserJet 1010 or 15 ppm for letter size paper HP LaserJet 1012 and HP LaserJet 1015 and 14 ppm for A4 size paper e No waiting The first page is out in less than 8 seconds Save money e Use EconoMode to save toner e Print multiple pages on a single sheet of paper N up printing Create professional documents e Use watermarks such as Confidential to protect your documents e Print booklets You can use this feature to easily print the pages in the order required to create cards or books Once printed all you have to do is fold and staple the pages e Print the first page on different media than the rest of the pages ENWW Walk around hp LaserJet 1010 series printer Attention light Ready light Go light Go Button Cancel job button Print cartridge door Priority feed slot Ma
21. N up printing resolution and watermarks You can access the printer properties in the following ways e Through the software application that you are using to print This only changes the settings for the current software application e Through the Windows operating system This changes the default settings for all future print jobs Because many software applications use a different method of accessing the printer properties the following section describes the most common methods used in Windows 98 2000 Millennium and Windows XP To only change the settings for the current software application Although the steps can vary between software applications this is the most common method 1 From the File menu in the software application click Print 2 On the Print dialog click Properties 3 Change the settings and click OK To change the default settings for all future print jobs in Windows 98 2000 and Millennium 1 Inthe Windows system tray click Start select Settings and click Printers 2 Right click the HP LaserJet 1010 series printer icon 3 Click Properties in Windows 2000 you can also click Printing Preferences 4 Change the settings and click OK In Windows 2000 many of these features are available from the Printing Preferences menu To change the default settings for all future print jobs in Windows XP In the Windows system tray click Start and click Control Panel Double click Printers and Other Hardwar
22. a ceeds wad dee ated eee eee RT EEA 54 Documentation tab 0 eee eee 54 Advanced printer settings window 55 iv Contents ENWW 6 Problemsolving Finding the Solution 2 48 cnsseatiee state adedeeepeue neste NRS EEEREN reba wee eae 58 Status light patterns 0 0 eet 60 Media handling problems 62 Printed page is different than what appeared on screen 63 Printer software problems 64 Improving print quality 2 1 ee eee 65 Light print or faded 2 65 TONGrSPOCKS 15 eee A e wae eS sed a edad ae Gaal is phe 65 Dro poU 0s dea ias eee dati diese eke Feuer eRe oe 65 Vertical lines irc e ee eee RR eee eee d des 66 Gray background occ 66 Toner Smoar 0d menthe gay eke deka a ed Oe eae hate Be 66 Loose toner 222668 tee ease dee AA ae dent ethos 66 Vertical repetitive defects 67 Misformed characters 67 Page Skew iodo tuant ey vad bee ta ete REN Ren gua bo 67 GU OF WAVES ccc ca tee ncntime a odes aed eed dees Rides ea ee a ed 67 Wrinkles or creases 68 Toner scatter outline 0 cet 68 Clearing JAMS a wapiti i doe Gieve bed Ohad aber ane e ad a 69 Typical media
23. ady 5 status light patterns 60 loading media main input tray 21 priority input tray 21 M main input tray 5 8 loading 21 manual duplexing printing on both sides of paper 32 material safety data sheet MSDS 86 media cleaning the media path 48 clearing jams 69 different types 21 guidelines for using 94 loading 21 printing custom sized media 27 removing a jammed page 70 selecting 18 specifications 92 supported sizes 93 types that may damage the printer 19 types to avoid 19 typical jam locations 69 media guides 8 media paths main input tray 8 media guides 8 output bin 9 priority input tray 8 missing graphics 63 missing text 63 multiple pages printing on a single sheet of paper 31 N non HP print cartridges 40 N up printing Windows 31 O on off switch 6 online help printer properties 14 operating systems supported 11 output bin 5 9 overview printer 5 P paper guidelines for using 94 problems and solutions 94 selecting 18 paper handling problems 62 parallel cable connecting 16 parallel port 6 Part ii pickup roller changing 73 cleaning 72 port parallel 6 USB 6 power switch 6 110 Index print cartridge access 10 changing 44 cleaning the print cartridge area 46 door 5 10 life expectancy 42 storing 41 using non HP cartridges 40 warranty 102 where to send to recycle 85 print driver installing 11 Macintosh 15 print quality creases 68 curl 67 dropouts 65 EconoMode 38 gray background 66
24. aho 83714 1021 USA declares that the product Product Name HP LaserJet 1010 Series Product Number Q2460A Q2461A Q2462A Regulatory Model Number BOISB 0207 00 Product Options ALL conforms to the following Product Specifications Safety IEC 60950 1999 EN 60950 2000 IEC 60825 1 1993 A1 EN 60825 1 1994 A11 Class 1 Laser LED Product GB4943 1995 EMC CISPR 22 1997 EN 55022 1998 Class B EN 61000 3 2 1995 A14 EN 61000 3 3 1995 EN 55024 1998 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 3 AS NZS 3548 1995 A1 A2 GB9254 1998 Supplementary Information The product herewith complies with the requirements of the following EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE marking accordingly 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 3 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the marketing name HP LaserJet 1010 or the product numbers Q2460A Q2461A Q2462A Boise Idaho USA April 1 2003 For Regulatory Topics ONLY contact Australia Contact Product Regulations Manager H
25. ain input tray Make sure that the top of the media is forward and the side to be printed rough side is facing up Adjust the media guides Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions On the Paper Quality tab or the Paper tab the Paper Type Quality tab for some Mac drivers choose the correct media type Note Not all printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 4 Print the document Remove the media from the printer as it prints to prevent it from sticking together and place the printed pages on a flat surface ENWW 22 Chapter 2 Printing on envelopes Printing one envelope Only use envelopes that are recommended for laser printers See Printer media specifications for more information Note Use the priority input tray for printing one envelope Use the main input tray for printing multiple envelopes 1 Before loading the envelopes slide the media guides outward to slightly wider than the envelopes Note If the envelope has a flap on the short edge feed that edge into the printer first 2 Place the envelope with the side to be printed facing up and the top edge along the left media guide 4 Access the printer properties or printing preferences in Windows 2000 and XP See Printer prope
26. aserJet HP brand transparency film for use 92296T letter transparency film with HP LaserJet monochrome 92296U A4 printers Print cartridges Replacement print cartridges for the HP LaserJet 1010 series printer 2 000 page cartridge Q2612A See Print cartridge life expectancy for more information Supplementary HP LaserJet family A guide to using paper and other print 5963 7863 documentation print media guide media with HP LaserJet printers ENWW Ordering supplies 107 Ordering information continued Item Description or use Order number Replacement parts Media pickup roller Used to pick the media from the input RL1 0266 tray and advance it through the printer Input tray cover Used to cover the media in the input tray Also contains the priority input tray media guides U S Q2460 40004 Europe Q2460 40005 Separation pad for the Used to keep multiple sheets from RL1 0269 printer feeding through the printer path 108 Appendix D Ordering supplies ENWW Index A access print cartridge 10 Alerts tab HP toolbox 54 Attention light 5 blank pages 63 booklets printing 34 button Cancel job 5 Go 5 Cc cable parallel 16 USB 16 Cancel job button 5 canceling a print job 36 cardstock guidelines for using 97 printing 27 changing pickup roller 73 separation pad 76 choosing paper and other media 18 cleaning media path 48 pickup roller 72 print cartridge area 46 printer 46 cleari
27. ck Properties and then click Help ENWW Software for Macintosh computers Note ENWW Accessing the print driver Mac OS 9 x 1 2 3 From the Apple menu select the Chooser Click the hp LaserJet vx x icon in the top left side of the Chooser dialog box Do one of the following depending on how the computer and printer are connected e USB Go to step 4 e AppleTalk Select the correct AppleTalk Zone for your printer in the lower left side of the Chooser dialog box Click the hp LaserJet 1010 series printer name in the right side of the Chooser dialog box Close the Chooser Accessing the print driver Mac OS X v10 x 1 a BB N Click the hard drive icon on the desktop Click Applications and then click Utilities Click Print Center Click Add Printer The Add Printer List dialog box appears Select USB or AppleTalk from the top menu If you are using AppleTalk you might also need to select the correct Zone from the second menu list 6 7 Select the printer name from the printer list Click Add Software for Macintosh computers 15 Printer connections Note 16 Chapter 1 Install the software before setting up the printer USB connections All HP LaserJet 1010 series printers support USB connections The USB port is on the back of the printer Connecting the USB cable Plug the USB cable into the printer Plug the USB cable into the computer Parallel connections In addition to
28. d in the HP LaserJet printer family print media guide HP part number 5963 7863 See Printer media specifications for more information ENWW ENWW Media to avoid The HP LaserJet 1010 series printer can handle many types of media Use of media outside the printer s specifications will cause a loss of print quality and increase the chance of paper jams occurring Do not use paper that is too rough Do not use paper with cutouts or perforations other than standard 3 hole punched paper Do not use multipart forms Do not use paper with a watermark if you are printing solid patterns Media that may damage the printer In rare circumstances media can damage the printer The following media must be avoided to prevent possible damage Do not use media with staples attached Do not use transparencies designed for inkjet printers or other low temperature printers Use only transparencies that are specified for use with HP LaserJet printers Do not use photo paper intended for inkjet printers Do not use paper that is embossed or coated and is not designed for the temperatures of the printer s image fuser Select media that can tolerate temperatures of 200 C 392 F for 0 1 second HP produces a selection of media that is designed for the HP LaserJet 1010 series printer Do not use letterhead paper with low temperature dyes or thermography Preprinted forms or letterhead must use inks that can tolerate temperatures of 200 C
29. d with several attributes to minimize the impact on our environment Ozone production This product generates no appreciable ozone gas Oz Energy consumption Energy usage drops significantly while in PowerSave mode which saves money without affecting the high performance of this product This product qualifies for ENERGY STAR which is a voluntary program to encourage the development of energy efficient office products Gr ENERGY STAR is a U S registered service mark of the U S EPA As an ENERGY STAR partner Hewlett Packard Company has determined that this product meets ENERGY STAR guidelines for energy efficiency For more information see http www energystar gov Toner consumption EconoMode uses significantly less toner which might extend the life of the print cartridge Paper use This product s manual duplex two sided printing and N up printing multiple pages printed on one page features can reduce paper usage and the resulting demands on natural resources Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life HP LaserJet printing supplies In many countries regions this product s printing supplies such as print cartridge drum and fuser can be returned to Hewlett Packard through the HP printing supplies returns and recycling program This easy to use free takeback program
30. e Click Printers and Faxes Right click the HP LaserJet 1010 series printer icon Click Properties or click Printing Preferences oa fF WO N Change the settings and click OK Printer software 13 14 Chapter 1 Print setting priorities There are three ways to change print settings for this printer in the software application in the printer driver and in the HP toolbox Changes made to print settings are prioritized according to where the changes are made as follows e Changes made in the software application override settings changed anywhere else Within a software application changes made in the Page Setup dialog box override changes made in the Print dialog box e Changes made in the printer driver Printer Properties dialog box override settings made through the HP toolbox Changes made in the printer driver do not override settings in the software application e Changes made in the HP toolbox have the lowest priority If a particular print setting can be changed in more than one of the ways listed above use the method that has the highest priority Printer properties online help The printer properties driver online help includes specific information about the functions in the printer properties This online help guides you through the process of changing your printer s default settings To access the printer properties online help 1 From the software application click File and then click Print 2 Cli
31. e Other Links area you must have Internet access in order to go to the site associated with the link See Other links for more information Supported operating systems HP toolbox is supported for the following operating systems e Windows 98 2000 Me and XP e Mac OSX v 10 1 and v10 2 HP toolbox does not provide support for Windows 95 or Windows NT 4 0 Supported browsers To use the HP toolbox you must have one of the following browsers e Microsoft Internet Explorer 5 or later e Netscape Navigator 6 or later All pages can be printed from the browser To view hp toolbox 1 On the Start menu point to Programs point to HP LaserJet 1010 and choose the HP toolbox 2 The HP toolbox opens in a Web browser Once you open the URL you can bookmark it so that you can return to it quickly in the future Using the hp toolbox 51 52 Chapter 5 hp toolbox sections The HP toolbox software contains these sections Status tab Troubleshooting tab Alerts tab Documentation tab Advanced printer settings window Other links Each page in the HP toolbox contains links to the HP website for product registration product support and for ordering supplies You must have Internet access in order to use any of these links If you use a dial up connection and did not connect when you first opened the HP toolbox you must connect before you can visit these websites ENWW ENWW Status tab The Status tab has links t
32. e Sizes From 90 x 160 mm 3 5 x 6 3 in to 178 x 254 mm 7 x 10 in Envelopes with double side seams An envelope with double side seam construction has vertical seams at both ends of the envelope rather than diagonal seams This style might be more likely to wrinkle Make sure that the seam extends all the way to the corner of the envelope as shown in the following illustration DS ANA 1 acceptable envelope construction 2 unacceptable envelope construction Envelopes with adhesive strips or flaps Envelopes with a peel off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer 200 C 392 F The extra flaps and strips might cause wrinkling creasing or jams Envelope storage Proper storage of envelopes contributes to good print quality You should store envelopes flat If air is trapped in an envelope creating an air bubble the envelope might wrinkle during printing 96 Appendix B ENWW Note ENWW Card stock and heavy media You can print many types of card stock from the paper input tray including index cards and postcards Some card stock performs better than others because its construction is better suited for feeding through a laser printer For optimum printer performance do not use paper heavier than 42 Ib 157 g m Paper that is too heavy might cause misfeeds stacking problems paper jams poor toner fusing poor print qual
33. e available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 30 Chapter 3 ENWW Printing multiple pages on a single sheet of paper N up printing You can select the number of pages that you want to print on a single sheet of paper If you choose to print more than one page per sheet the pages appear smaller and are arranged on the sheet in the order that they would otherwise be printed Accessing the multiple pages per sheet feature 1 From your software application access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 2 On the Finishing tab the Layout tab for some Mac drivers select the correct number of pages per sheet Note Not all printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 3 There is also a check box for page borders and a pull down menu to specify the order of pages printed on the sheet ENWW Printing multiple pages on a single sheet of paper N up printing 31 Printing on both sides of the paper manual duplexing To print on both sides of the paper manual duplexing you must run the paper through the printer twice Note Man
34. e warranty customers should call the customer support center in their country region See How to contact HP for more information Hewlett Packard will choose one of the following methods to fulfill the warranty Repair the product Provide customer replaceable parts for the customer to repair the unit Replace the product with a remanufactured unit Replace the product with a new or remanufactured product of equal or greater functionality Refund the purchase price Require that the customer return the unit to an authorized service provider Hardware service 103 Extended warranty HP SupportPack provides coverage for the HP product and all HP supplied internal components The HP SupportPack can provide Express Exchange or onsite service Specific support pack options will vary by country region The customer must purchase HP SupportPack within 180 days of the HP product purchase For more support information go to the following HP Web site http www hp com peripherals2 care_netli index html or contact the customer care service and support group see How to contact HP 104 Appendix C ENWW Guidelines for repacking the printer Use the following guidelines when repacking the printer e If possible include print samples and 5 to 10 sheets of paper or other media that did not print correctly e Remove and keep any cables trays and optional accessories installed in the printer e Remove and keep the print cartridge
35. egion where the printer is sold Do not convert operating voltages Doing so might damage the printer and void the product warranty HP LaserJet 1010 Power requirements e 110 127v 10 50 60 Hz 2 or eo 220v 240v 10 50 60 Hz 2 Hz Power consumption e During printing 12 ppm 250 watts average e During standby and PowerSave 2 Watts Instant on fuser technology e Off O watts Minimum recommended circuit 3 5 amps at 115 volts capacity for typical product e 2 0 amps at 230 volts HP LaserJet 1012 Power requirements e 110 127v 10 50 60 Hz 2 or e 220v 240v 10 50 60 Hz 2 Hz Power consumption e During printing 14 ppm 250 watts average e During standby and PowerSave 2 Watts Instant on fuser technology e Off 0 watts Minimum recommended circuit 3 5 amps at 115 volts capacity for typical product e 2 0 amps at 230 volts HP LaserJet 1015 Power requirements e 110 127v 10 50 60 Hz 2 or e 220v 240v 10 50 60 Hz 2 Hz Power consumption e During printing 14 ppm 250 watts average e During standby and PowerSave 2 Watts Instant on fuser technology e Off 0 watts Minimum recommended circuit 3 5 amps at 115 volts capacity for typical product 2 0 amps at 230 volts Specifications 81 82 Appendix A Printer specifications continued Physical specifications Dimensions e Width 370 mm 14 6 inches Depth 230 mm
36. ers 3 Double click Add Printer and click Next as necessary 4 Select My Computer and click Next 5 Select the appropriate port and click Next Note For a local connection the port is LPT1 6 Click Have Disk 7 Click Browse and select the appropriate letter for the CD ROM drive If the letter for the CD ROM drive does not appear in the drop down list type the correct letter followed by a colon and a forward slash For example type E 8 Double click the correct folder for your language 9 Double click the Drivers folder 10 Double click the WinNT folder 11 Double click the PCL 5e driver folder 12 The hp1300m5 inf file should be highlighted If not click it to highlight it 13 Click Open 14 Inthe Install from Disk dialog box click OK 15 Click Next 16 Choose the printer name this is optional and the default printer options Click Next 17 Select whether the printer will be shared and click Next 18 Select Yes print a test page and click Finish to complete the driver installation To install printer software for all other operating systems Insert the software CD that came with the printer into the computer CD ROM drive Follow the on screen installation instructions 12 Chapter 1 ENWW Note Note Note ENWW Printer properties driver Printer properties control the printer You can change the default settings such as media size and type printing multiple pages on a single sheet of media
37. ewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger StraBe 140 D 71034 B blingen FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise ID 83707 0015 Phone 208 396 6000 ENWW Regulatory statements 87 WARNING 88 Appendix A Laser safety statement The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation Using controls making adjustments or performing procedures other than those specified in this user guide could result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme la classe B des normes canadiennes de compatib
38. g the solution ENWW Clearing jams 71 Cleaning the pickup roller If you want to clean the pickup roller rather than replace it follow the instructions below Remove the pickup roller as described in steps 1 through 5 of Changing the pickup roller 1 Dab a lint free cloth in isopropyl alcohol and scrub the roller WARNING Alcohol is flammable Keep the alcohol and cloth away from an open flame Before you close the printer and plug in the power cord allow the alcohol to dry completely 2 Using a dry lint free cloth wipe the pickup roller to remove loosened dirt 3 Allow the pickup roller to dry completely before you reinstall it in the printer see steps 6 through 9 of Changing the pickup roller Note In certain areas of California air pollution control regulations restrict the use of liquid Isopropyl Alcohol IPA as a cleaning agent In those areas of California please disregard the previous recommendations and use a dry lint free cloth The cloth may be moistened with water if desired 72 Chapter 6 ENWW Changing the pickup roller If the printer regularly mispicks no media feeds through or more than one sheet feeds through you might need to change or clean the pickup roller See Ordering supplies to order a new pickup roller CAUTION Failure to complete this procedure might damage the printer 1 Unplug the power cord from the printer and allow the printer to cool 4 Release the small w
39. h HP LaserJet printers 94 Appendix B ENWW ENWW Labels Label construction When selecting labels consider the quality of the following components e Adhesives The adhesive material should be stable at 200 C 392 F the printer s maximum temperature e Arrangement Only use labels with no exposed backing between them Labels can peel off sheets that have spaces between the labels causing serious jams e Curl Prior to printing labels must lie flat with no more than 13 mm 0 5 in of curl in any direction e Condition Do not use labels with wrinkles bubbles or other indications of separation Transparencies Transparencies must be able to withstand 200 C 392 F the printers maximum temperature Guidelines for using media 95 Envelopes Envelope construction Envelope construction is critical Envelope fold lines can vary considerably not only between manufacturers but also within a box from the same manufacturer Successful printing on envelopes depends upon the quality of the envelopes When selecting envelopes consider the following components e Weight The weight of the envelope paper should not exceed 28 lb 105 g m or jamming might result e Construction Prior to printing envelopes should lie flat with less than 6 mm 0 25 in curl and should not contain air Envelopes that trap air may cause problems e Condition Make sure that the envelopes are not wrinkled nicked or otherwise damaged
40. he page format might change when you try to print using your new printer driver or settings To help eliminate this problem change the resolution media size font settings and other settings See Printer properties driver for more information Graphics quality The graphic settings might be unsuitable for your print job Check the graphic settings such as resolution in the printer properties and adjust them as necessary See Printer properties driver for more information Return to Finding the solution Printed page is different than what appeared on screen 63 Printer software problems Printer software problems Problem A printer driver for the HP LaserJet O 1010 series printer is not visible in the Printer folder Solution Reinstall the printer software In the Windows system tray click Start select Programs and select HP LaserJet 1010 and click Uninstall Unplug the power cord from the printer Install the printer software from the CD ROM Plug the power cord back into the printer Note Close any applications that are running To close an application that has an icon in the system tray right click the icon and select Close or Disable Try plugging the USB cable into a different USB port on the PC If you are trying to print to a shared printer in the Windows system tray click Start select Settings and select Printers Double click the Add Printer icon Follow the instructions in the Add Pri
41. her media 18 separation pad changing 76 locating 6 service contacting HP 106 hardware 103 settings changing default settings for Windows 98 2000 ME 13 changing default settings for Windows XP 13 changing for current software only 13 print quality 37 software installing 11 license agreement 100 printer drivers Macintosh 15 problems 64 sites for download 2 supported operating systems 11 specifications 80 acoustics 80 capacitites and ratings 82 electrical 81 environmental 80 media 92 physical 82 port availability 82 status light patterns 60 Status tab HP toolbox 53 supplies ordering 107 support web sites 2 supported media sizes 93 T text garbled 63 missing 63 toner changing the print cartridge 44 cleaning the print cartridge area 46 conserving 43 loose toner 66 low 65 opening the print cartridge door 10 ENWW print cartridge door 5 scatter outline 68 smear 66 specks 65 storing print cartridges 41 transparencies guidelines for using 95 printing 22 tray main input 5 priority input 5 tray cover 5 troubleshooting blank pages 63 Configuration page printing 50 contacting HP support 59 creases 68 curl 67 demo page 58 dropouts 65 garbled text 63 gray background 66 HP toolbox 51 incomplete text 63 light or faded print 65 loose toner 66 misformed characters 67 missing graphics or text 63 page skew 67 paper handling problems 62 poor graphics quality 63 print quality 59 printed page and expectations 59
42. hite tabs on either side of the pickup roller and rotate the pickup roller toward the front ENWW Changing the pickup roller 73 5 Gently pull the pickup roller up and out 6 Position the new or cleaned part in the slot of the previous pickup roller See Cleaning the pickup roller for instructions Circular and rectangular pegs on each side prevent you from incorrectly positioning the pickup roller 74 Chapter 6 ENWW 8 Reinstall the print cartridge and close the print cartridge door ENWW Changing the pickup roller 75 Changing the printer separation pad Note Before you change the separation pad clean the pickup roller See Cleaning the pickup roller for instructions If your input tray feeds more than one page at a time you might need to change the printer separation pad Recurring feed problems indicate that the printer separation pad is worn See Ordering supplies to order a new printer separation pad 1 Unplug the power cord from the printer and allow the printer to cool 76 Chapter 6 ENWW 4 Insert the new separation pad and screw it in place ENWW Changing the printer separation pad 77 78 Chapter 6 ENWW ENWW Printer specifications This appendix provides information on the following topics e Specifications FCC compliance Environmental product stewardship program Material safety data sheet Regulatory statements Printer specifications 79 Specifications 80 A
43. hp LaserJet 1010 1012 1015 series printer hp LaserJet 1010 hp LaserJet 1012 hp LaserJet 1015 series printer user guide Copyright Information Copyright Hewlett Packard Company 2003 All Rights Reserved Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws A user of the Hewlett Packard printer associated with this user guide is granted a license to a print hard copies of this user guide for PERSONAL INTERNAL or COMPANY use subject to the restriction not to sell re sell or otherwise distribute the hard copies and b place an electronic copy of this user guide on a network server provided access to the electronic copy is limited to PERSONAL INTERNAL users of the Hewlett Packard printer associated with this user guide The information contained in this document is subject to change without notice Part number Q2460 90909 Edition 3 4 2009 Hewlett Packard Company 11311 Chinden Boulevard Boise Idaho 83714 U S A Trademark Credits Microsoft Windows and Windows NT are U S registered trademarks of Microsoft Corporation Energy Star and the Energy Star logo are U S registered marks of the United States Environmental Protection Agency Netscape is a U S trademark of Netscape Communications Corporation All other products mentioned herein may be trademarks of their respective companies Contents 1 Printe
44. ht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mikali kirjoittimen suojakotelo avataan olet alttiina n kym tt m lle lasers teilylle laitteen ollessa toiminnassa Al katso s teeseen VARNING Om laserprinterns skyddsh lje 6ppnas d apparaten ar i funktion uts ttas anvandaren f r osynlig laserstralning Betrakta ej stralen Tiedot laitteessa kaytettavan laserdiodin sateilyominaisuuksista Aallonpituus 770 795 nm Teho 5 mW Luokan 3B laser Regulatory statements 89 90 Appendix A ENWW Media specifications This appendix provides information on the following topics e Printer media specifications e Supported media sizes e Guidelines for using media ENWW Media specifications 91 Printer media specifications CAUTION 92 Appendix B HP LaserJet printers produce excellent print quality The printer accepts a variety of media such as cut sheet paper including recycled paper envelopes labels transparencies vellum and custom sized paper Properties such as weight grain and moisture content are important factors affecting printer performance and output quality The printer can use a variety of paper and other print media in accordance with the guidelines in this user guide Media that does not meet these guidelines might cause the following problems e Poor print quality e Increased media jams e Premature wear on the printer requiring repai
45. idge 1 Open the print cartridge door and remove the old print cartridge See the recycling information inside the print cartridge box CAUTION To prevent damage do not expose the print cartridge to light Cover it with a piece of paper 2 Remove the new print cartridge from the packaging and gently shake it from side to side to distribute the toner evenly inside the cartridge S 44 Chapter 4 ENWW 3 Pull the tab until all the tape is removed from the print cartridge Put the tab in the print cartridge box to return for recycling 4 Insert the print cartridge in the printer making sure that the print cartridge is in position Close the print cartridge door CAUTION If toner gets on your clothing wipe it off with a dry cloth and wash the clothing in cold water Hot water sets toner into the fabric ENWW Changing the print cartridge 45 Cleaning the printer Clean the outside of the printer with a clean damp cloth when necessary CAUTION Do not use ammonia based cleaners on or around the printer During the printing process media toner and dust particles can accumulate inside the printer Over time this buildup can cause print quality problems such as toner specks or smearing To correct and prevent these types of problems you can clean the print cartridge area and the printer media path Cleaning the print cartridge area You do not need to clean the print cartridge area often However cleaning this area can
46. idges 40 HP policy on non HP print cartridges 40 Storing print cartridges 41 Print cartridge life expectancy 42 SAVING IONE siue ti ra ead edad eed aad ede el dean ene ted oa 43 Changing the print cartridge 44 Cleaning the printer o oococcccccoo 46 Cleaning the print cartridge area 46 Cleaning the printer media path 48 5 Managing the printer Printer information pages oooccocoocc andikeni awaka 50 Demo page sans destins ERNER ERA a and oe ee apa 50 Configuration report 50 Using the hp t001b0Xx 2 ices irsana ess sofa ane mdr deed deal ted eed a ee 51 Supported operating systems 51 Supported browsers 51 TO View NP TOODO sinss 48124404 a ea tele bh bee 51 hp toolbox sections 52 Other links s eas sedd ae na na E aE e a aan io ai de Da e a d aa aaan e a aa E 52 Stat s tab asia eenia EEEE e ene bee ARA E aE 53 Troubleshooting tab sesse iiser eke Apa a A a EEE E EE R A EN 53 Alertsitab s 2 is a ERRATE dek
47. ilit lectromagn tiques CEM Korean EMI statement ASAE ALUS Bm 2121 ol 2012 HARSCS HAZ a as We AACA FHAAIRONA S BE YE AAA ASS US LIL VCCI statement Japan CORK FUESE thie VC CI OEE ICEX ODS AB RAR Cd CORAM KaRa C HJD HPL TOTH ORES YA PLE Ya VY Saal TEL T HHS NOt Ses RC ACID FI HY GR aA Chto TEL ORY GEL TFE ENWW ENWW Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1010 laserkirjoitin on k ytt j n kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasers teen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1993 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet 1010 kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n te
48. in input tray O JO a RAON Tray cover only with HP LaserJet 1012 printer and HP LaserJet 1015 printer in some countries regions 10 Output bin ENWW Walk around 5 11 USB port 12 Parallel port HP LaserJet 1015 printer only 13 On off switch 14 Power receptacle 15 Separation pad 6 Chapter 1 ENWW Printer control panel Note ENWW The printer control panel has three lights and two buttons These lights produce patterns that identify your printers status 1 Attention light Indicates printer media input tray is empty print cartridge door is open print cartridge is missing or other errors Ready light Indicates that the printer is ready to print Go button and light To print a demo page or to continue printing while in manual feed mode press and release the Go button To print a configuration page press and hold the Go button for 5 seconds 4 Cancel Job button When the printer is processing data press the Cancel Job button to cancel the print job See Status light patterns for a description of the light patterns Printer control panel 7 Media paths Note 8 Chapter 1 Main input tray The enclosed main input tray located in front of the printer holds up to 150 sheets of 20 Ib paper multiple envelopes or other media Priority input tray You should use the priority input tray when feeding up to 10 sheets of 20 Ib paper or when printing single enve
49. information Printer does not pull media The pickup roller might be dirty or damaged See Cleaning the pickup roller from the input tray or Changing the pickup roller for instructions Printer curled the media See Curl or wave for more information Print job is extremely slow The maximum speed of the printer is 12 to14 pages per minute Your print job might be very complex Try the following Reduce the complexity of your document for example reduce the number of multiple graphics e Access the printer properties in the printer driver See Printer properties driver for instructions Set the media type to plain paper Note This may cause toner to fuse improperly if you are using heavy media e Narrow media or heavy media will slow printing Use normal media e Print speed is based on PC processor speed the amount of memory and the amount of hard disk space available on your PC Try increasing these components Return to Finding the solution 62 Chapter 6 ENWW Printed page is different than what appeared on screen ENWW Choose the item that best describes the problem e Garbled incorrect or incomplete text Missing graphics or text or blank pages O e Page format is different than on another printer O Graphics quality Printed page problems Problem Solution Garbled incorrect or incomplete text The USB or parallel cable might be loose or defective Try the following
50. is available in all languages Install the software before setting up the printer See the Readme for the latest software information The most recent drivers additional drivers and other software are available from the Internet and other sources The printer comes with software for the following operating systems Windows 95 and Windows NT 4 0 driver only parallel connections only Windows 98 Windows Me Windows 2000 Windows XP 82 bit and 64 bit Mac OS 9 v9 1 and higher Mac OS X v10 1 and v10 2 Installing printer software To install the print driver for Windows 95 To install the printer software for Windows 95 you must use the Add Printer Wizard Click Start and then point to Settings Click Printers Double click Add Printer and click Next as necessary Select local printer and click Next Click Have Disk Click Browse and select the appropriate letter for the CD ROM drive Double click the correct folder for your language Double click the Drivers folder Double click the Win9X_ME folder Double click the PCL 5e driver folder 11 Click the hp1300w5 inf file to highlight it OO JO a RAON _ 12 Click OK to complete the driver installation Follow the instructions on the screen ENWW Printer software 11 To install the print driver for Windows NT 4 0 To install the printer software for Windows NT 4 0 you must use the Add Printer Wizard 1 Click Start and then point to Settings 2 Click Print
51. ity or excessive mechanical wear You might be able to print on heavier paper if you do not fill the input tray to capacity and if you use paper with a smoothness rating of 100 180 Sheffield Card stock construction e Smoothness 36 42 Ib 135 157 g m card stock should have a smoothness rating of 100 180 Sheffield 16 36 Ib 60 135 g m card stock should have a smoothness rating of 100 250 Sheffield e Construction Card stock should lie flat with less than 5 mm 0 2 in of curl e Condition Make sure that the card stock is not wrinkled nicked or otherwise damaged e Sizes Only use card stock within the following size ranges e Minimum 76 x 127 mm 3 x 5 in e Maximum 216 x 356 mm 8 5 x 14 0 in Card stock guidelines Set margins at least 2 mm 0 08 in away from the edges Guidelines for using media 97 98 Appendix B ENWW ENWW Warranty and licensing This appendix provides information on the following topics Hewlett Packard software license agreement Hewlett Packard limited warranty statement Limited warranty for print cartridge life Hardware service Extended warranty Guidelines for repacking the printer How to contact HP Warranty and licensing 99 Hewlett Packard software license agreement ATTENTION USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS HP SOFTWARE LICENS
52. jam locations 69 Removing a jammed page 70 Cleaning the pickup roller 72 Changing the pickup roller 1 2 2 0 00 cect ee 73 Changing the printer separation pad 76 Appendix A Printer specifications Specifications xisco Gade we 80 FCC compliance 00 0 eee ee 83 Environmental product stewardship program 84 Protecting the environment 84 Material safety data sheet 86 Regulatory statements 87 Declaration of Conformity 87 Laser safety statement 88 Canadian DOC regulations 88 Korean EMI statement 88 VCCI statement Japan ooccoccccc 88 Laser statement for Finland 00 cee eee 89 Appendix B Media specifications Printer media specifications 92 Supported media sizes 93 Guidelines for using Media 94 PADS
53. lopes postcards labels or transparencies You can also use the priority input tray to print the first page on different media than the rest of the document The printer automatically prints from the priority input tray before printing from the main input tray See Loading media for more information about media types Printer media guides Both input trays have side media guides The main input tray also has a rear media guide Media guides ensure that the media is correctly fed into the printer and that the print is not skewed crooked on the media When loading media adjust the media guides to match the width and length of the media that you are using LOSS ENWW Output bin The output bin is located on the top of the printer Fold open the tray extension to support the media as it exits the printer ENWW Media paths 9 Print cartridge access Print cartridge door The print cartridge door is located on the top of the printer You must open the print cartridge door to access the print cartridge clear jams and clean the printer To open the print cartridge door insert your finger in the indentation at the right side of the print cartridge door and pull the print cartridge door up 10 Chapter 1 ENWW Printer software Supported operating systems For easy printer setup and access to the full range of printer features HP strongly recommends that you install the software provided Not all software
54. mits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase separation between equipment and receiver Connect equipment to an outlet on a circuit different from that to which the receiver is located Consult your dealer or an experienced radio TV technician Any changes or modifications to the printer that are not expressly approved by Hewlett Packard could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules FCC compliance 83 Environmental product stewardship program Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designe
55. n error contact 0 HP Support See Contact HP support 0 All lights are off e Make sure that there is power e Unplug both ends of the power cord and O plug them back in Return to Finding the solution Status light patterns 61 Media handling problems Choose the item that best describes the problem Media jam Print is skewed crooked More than one sheet of media feeds through the printer at one time Printer does not pull media from the input tray Printer curled the media Print job is extremely slow Media handling problems Problem Solution Media jam See Clearing jams for more information Make sure that you are printing with media that meets specifications See Printer media specifications for more information Make sure that you are printing with media that is not wrinkled folded or damaged Make sure that the printer is clean See Cleaning the printer for more information Print is skewed crooked See Page skew for more information e Adjust the media guides to the width and length of the media that you are using and try reprinting See Loading media for more information More than one sheet of e The input tray might be too full See Loading media for more media feeds through the information printer at one time e Make sure that the media is not wrinkled folded or damaged e The printer separation pad might be worn See Changing the printer separation pad for more
56. ng jams 69 configuration HP LaserJet 1010 3 HP LaserJet 1012 3 HP LaserJet 1015 3 Configuration report 50 conserving toner 43 contacting HP 106 control panel 7 custom sized media printing 27 D default settings print quality 37 Demo page 50 Documentation tab HP toolbox 54 door print cartridge 5 10 duplexing 32 E EconoMode 38 Energy Star 84 envelopes guidelines for using 96 printing multiple envelopes 24 printing one envelope 23 environmental specifications 80 Environmental Product Stewardship Program 84 ENWW errors software 64 extended warranty 104 F FCC compliance 83 features 4 professional quality 4 quality 4 save money 4 speed 4 forms printing 26 G garbled text 63 Go button 5 Go light 5 graphics missing 63 poor quality 63 guides media 8 H hardware service and repair 103 heavy media guidelines for using 97 HP toolbox Alerts tab 54 Documentation tab 54 printer settings 55 Status tab 53 Troubleshooting tab 53 viewing 51 l improving print quality 65 information pages printing 50 information links to selected topics 2 input tray loading main input tray 21 loading priority input tray 21 main 5 8 priority 5 8 J jams clearing 69 removing a jammed page 70 typical media jam locations 69 L labels guidelines for using 95 printing 22 letterhead printing 26 license software 100 life expectancy print cartridge 42 Index 109 lights Attention 5 Go 5 Re
57. nter Wizard An error message was displayed o during the software installation Reinstall the printer software In the Windows system tray click Start select Programs and select HP LaserJet 1010 and click Uninstall Unplug the power cord from the printer Install the printer software from the CD ROM Plug the power cord back into the printer Note Close any applications that are running To close an application that has an icon in the system tray right click the icon and select Close or Disable Check the amount of free space on the drive where you are installing the printer software If necessary free up as much space as you can and reinstall the printer software If necessary run the Disk Defragmenter and reinstall the printer software The printer is in Ready mode but nothing prints Reinstall the printer software In the Windows system tray click Start select Programs and select HP LaserJet 1010 and click Uninstall Unplug the power cord from the printer Install the printer software from the CD ROM Plug the power cord back into the printer Note Close any applications that are running To close an application that has an icon in the system tray right click the icon and select Close or Disable Return to Finding the solution 64 Chapter 6 ENWW Improving print quality This section provides information about identifying and correcting print defects Light print or faded The
58. nter is ready to print Processing Wait for the job to print The printer is receiving or processing O data Cleaning Mode Engine test Wait until the cleaning page is finished printing A A cleaning page or engine test page is and the printer is in Ready mode This could D A printing take up to 2 minutes Qe Wait until the engine test page is finished Na printing and the printer is in Ready mode 60 Chapter 6 ENWW ENWW Status light patterns continued Status lights o w Condition of the printer Out of memory The printer is out of memory Action The page you are printing might be too complex for the printer s memory capacity Try lowering the resolution See Understanding print quality settings for more information TN Oo Door open media out no print cartridge or media jam The printer is in an error state that requires operator intervention or help Check the following The print cartridge door is completely closed Media is loaded See Loading media for instructions The print cartridge is correctly installed in the printer See Changing the print cartridge for instructions There is no media jam See Clearing jams for instructions ig is cis a A Printer initialization A printer initialization is taking place No action is necessary Fatal error e Unplug the printer for 30 minutes and then All lights are on plug it back in 0 e Ifthe printer still has a
59. ntial damages so the above limitation or exclusion may not apply to you FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU ENWW Hewlett Packard limited warranty statement 101 Limited warranty for print cartridge life Note 102 Appendix C The following warranty applies to the print cartridge that came with this printer HP print cartridges are warranted to be free from defects in materials and workmanship until the HP toner is depleted The warranty covers any defects or malfunctions in a new HP print cartridge Frequently asked questions How long does the coverage last The coverage lasts until the HP toner is depleted at which time the warranty expires How do know when the HP toner is running out The HP toner is depleted and the print cartridge has reached the end of its useful life when faded or light type appears on the printed page or when a cartridge life low message appears on the computer screen What will Hewlett Packard do Hewlett Packard will at its option either replace products that prove to be defective or refund the purchase price If possible please attach a printout sample illustrating what the defective print cartridge is printing What does this warranty not cover The wa
60. o these main pages e Device Status View printer status information This page will indicate printer conditions such as a paper jam or an empty tray After you correct a problem with the printer click the Refresh button to update the device status e Print Info pages Print the configuration page and various other information pages that are available for the printer Troubleshooting tab The Troubleshooting tab provides links to various printer troubleshooting information For example these pages provide information on how to clear a jam how to resolve print quality problems how to interpret the control panel lights and how to resolve other problems with the printer Using the hp toolbox 53 54 Chapter 5 Alerts tab The Alerts tab allows you to configure the printer to automatically notify you of printer alerts Set up status alerts On the Set up status alerts page you can choose to turn alerts on or off specify when the printer should send an alert and choose from two different types of alerts apop up message e atask bar icon Click Apply to activate the settings Documentation tab The Documentation tab contains links to these information sources e User Guide Contains the information about the printer usage warranty specifications and support that you are currently reading The user guide is available in both html and paf format e Read Me Contains information discovered after other documentation such a
61. ocess Do not turn the printer off until the cleaning process has finished You might need to repeat the cleaning process several times to thoroughly clean the printer ENWW Managing the printer This chapter provides information on the following topics e Printer information pages e Using the hp toolbox ENWW Managing the printer 49 Printer information pages 50 Chapter 5 Special pages reside within the memory of the printer These pages help you to diagnose and solve problems with the printer Demo page To print the Demo page press Go when the printer is ready Ready light on and not printing Configuration report The Configuration report lists current settings and properties of the printer It also contains a status log report You can print a Configuration report from the printer or the HP toolbox To print the Configuration page from the printer press Go for 5 seconds when the printer is in the ready state When the Go light turns on release the Go button ENWW Using the hp toolbox Note Note Note ENWW The HP toolbox is a Web application that you can use for the following tasks e Check the printer status e Configure the printer settings e View troubleshooting information e View online documentation You must have performed a complete software installation to use the HP toolbox You do not have to have Internet access to open and use the HP toolbox However if you click a link in th
62. on request you will provide HP with reasonably detailed information regarding any disassembly or decompilation You may not decrypt the Software unless decryption is a necessary part of the operation of the Software Transfer Your license will automatically terminate upon any transfer of the Software Upon transfer you must deliver the Software including any copies and related documentation to the transferee The transferee must accept these License Terms as a condition to the transfer Termination HP may terminate your license upon notice for failure to comply with any of these License Terms Upon termination you must immediately destroy the Software together with all copies adaptations and merged portions in any form Export Requirements You may not export or re export the Software or any copy or adaptation in violation of any applicable laws or regulations U S Government Restricted Rights The Software and any accompanying documentation have been developed entirely at private expense They are delivered and licensed as commercial computer software as defined in DFARS 252 227 7013 Oct 1988 DFARS 252 211 7015 May 1991 or DFARS 252 227 7014 Jun 1995 as a commercial item as defined in FAR 2 101 a Jun 1987 or as Restricted computer software as defined in FAR 52 227 19 Jun 1987 or any equivalent agency regulation or contract clause whichever is applicable You have only those rights provided for
63. ormation When you add new media make sure that you remove all of the media from the input tray and straighten the stack of new media This helps prevent multiple sheets of media from feeding through the printer at one time reducing media jams Specific types of media e Transparencies and labels Load transparencies and labels with the top forward and the side to be printed facing up See Printing on transparencies or labels for more information e Envelopes Load envelopes with the narrow stamp side forward and the side to be printed facing up See Printing on envelopes for more information e Letterhead or preprinted forms Load with the top forward and the side to be printed facing up See Printing on letterhead and preprinted forms for more information e Cards and custom sized media Load with the narrow side forward and the side to be printed facing up See Printing on custom sized media and cardstock for more information Loading media 21 Printing on transparencies or labels Only use transparencies and labels that are recommended for use in laser printers such as HP transparency film and HP LaserJet labels See Printer media specifications for more information CAUTION Inspect the media to make sure that it is not wrinkled or curled and that it does not have any torn edges or missing labels To print transparencies or labels 1 Load a single page in the priority input tray or load multiple pages in the m
64. page is sticking out of the output bin gently try to remove it without tearing the page If you feel resistance see Removing a jammed page for instructions There might be loose toner in the printer after a media jam This toner clears up after a few sheets print Clearing jams 69 Removing a jammed page CAUTION Media jams might result in loose toner on the page If you get any toner on your clothes wash them in cold water Hot water will permanently set the toner into the fabric Note When clearing jams including jams in the output bin always open the print cartridge door and remove the print cartridge Keep the door open and the cartridge out until the jam has been cleared Opening the print cartridge door and removing the print cartridge relieves tension on the printer rollers making removing jammed pages easier 1 Open the print cartridge door CAUTION To prevent damage to the print cartridge minimize its exposure to direct light 3 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the printer 70 Chapter 6 ENWW 4 When you have removed the jammed media replace the print cartridge and close the print cartridge door After clearing a media jam you might need to turn the printer off and turn it back on When you add new media remove all of the media from the input tray and straighten the stack of new media Note Return to Findin
65. ppendix A Printer specifications Environmental specifications Operating environment Install in a well ventilated dust free area Printer plugged into an AC outlet Temperature 10 C to 32 5 C 50 F to 90 5 F Humidity 20 80 no condensation Storage environment Printer unplugged from an AC outlet Temperature 0 C to 40 C 32 F to 104 F Humidity 10 to 80 percent no condensation Acoustic emissions Declared per ISO 9296 HP LaserJet 1010 Sound power level Printing 12 ppm Lwag lt 6 2 Bels A lt 62 dB A PowerSave essentially inaudible Sound power level bystander position Printing 12 ppm Lwag lt 6 2 Bels A lt 62 dB A PowerSave essentially inaudible HP LaserJet 1012 Sound power level Printing 14 ppm Lwag lt 6 2 Bels A lt 62 dB A PowerSave essentially inaudible Sound power level bystander position Printing 14 ppm Lwag lt 6 2 Bels A lt 62 dB A PowerSave essentially inaudible HP LaserJet 1015 Sound power level Printing 14 ppm Lwag lt 6 2 Bels A lt 62 dB A PowerSave essentially inaudible Sound power level bystander position Printing 14 ppm Lwag lt 6 2 Bels A lt 62 dB A PowerSave essentially inaudible ENWW ENWW Printer specifications continued Electrical specifications Warning Power requirements are based on the country r
66. put tray If large amounts of toner have scattered around the characters the media might be resisting the toner A small amount of toner scatter is normal for laser printing Try a different media type See Printer media specifications for more information Turn over the stack of media in the tray Use media designed for laser printers See Printer media specifications for more information ENWW Clearing jams Note Note ENWW Occasionally media becomes jammed during a print job Some of the causes include the following e The input trays are loaded improperly or too full See Loading media for more information e The media does not meet HP specifications See Printer media specifications for more information When you add new media always remove all of the media from the input tray and straighten the stack of new media This helps prevent multiple sheets of media from feeding through the printer at one time reducing media jams You are notified of a media jam by an error in the software and the printer control panel lights See Status light patterns for more information Typical media jam locations e Print cartridge area See Removing a jammed page for instructions e Input tray areas If the page is still sticking out of the input tray gently try to remove it from the input tray without tearing the page If you feel resistance see Removing a jammed page for instructions e Output path If the
67. r For best results use only HP brand paper and print media Hewlett Packard Company cannot recommend the use of other brands Because they are not HP products HP cannot influence or control their quality It is possible for media to meet all of the guidelines in this user guide and still not produce satisfactory results This might be the result of improper handling unacceptable temperature and humidity levels or other variables over which Hewlett Packard has no control Before you purchase a large quantity of media make sure that it meets the requirements specified in this user guide and in Guidelines for Paper and Other Print Media See Ordering supplies for more information about ordering the guidelines Always test media before you purchase a large quantity Using media that does not meet Hewlett Packard s specifications might cause problems for the printer requiring repair This repair is not covered by the Hewlett Packard warranty or service agreements ENWW Supported media sizes The following are the supported media sizes e Minimum 76 x 127 mm 3 x 5 in e Maximum 216 x 356 mm 8 5 x 14 in ENWW Supported media sizes 93 Guidelines for using media Paper For best results use conventional 20 Ib 75 g m paper Make sure that the paper is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids and curled or bent edges If you are unsure about what type of paper yo
68. r basics Quick access to more information 2 WWW links for drivers software and support 2 User g ide linKS 222225824888 eave dees pada head ae es ages a ee ward eed 2 Where to look for more information 2 Printer configurations 4 44 8 3 hp LaserJet TOTO ataca ced ad etait ge sata Dane danses sata sale bas 3 hp LaserJet 10124 cerrara rar wee RIAR NEARNE EEREN ee wae ent Reals 3 hp LaserJet 1015 arser ar peewee di as e A a eE ewe y 3 Printer features iso ame ra Re a oe ee A ee eee ad 4 Print with excellent quality 4 SAVE MO oia edide seve dee ed Lee etedesces eae D 4 SAVE MONEY 4454 cpa gee deene eee Ree e e die emilie NME 4 Create professional documents 4 Walk around os 438224 Gerth es ete ta na las ete hurle ohana id heey 5 hp LaserJet 1010 series printer 5 Printer control panel 42 484464e4uusesuuonrensud sseuns mtaemetnendetsthes 7 M dia PANS vais cite catia hee bonds Gite enorme ete 8 Main input tray ee reei D aly ees e OHSS eA ee ead oh eae se des 8 Priority Input tray scaricare 8 Printer media guides 8 QuUiplt DIN cena chase raros cda Pane dedi a a ged eh r
69. roperties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 3 Onthe Finishing tab the Paper Type Quality tab for some Mac drivers select the option to Print on Both Sides Select the appropriate binding option and click OK Print the document Not all printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 4 After side one has been printed remove the remaining paper from the input tray and set it aside until your booklet job is complete ENWW 6 Place the pages from side one back in the input tray Side one should be facing down with the bottom edge feeding into the printer first Press the Go button and wait for side two to print ENWW Printing booklets 35 Canceling a print job To cancel the print job press and release the Cancel Job button on the printer control panel If the status lights on the control panel continue to blink after you cancel a print job the computer is still sending the job to the printer Either delete the job from the print queue or wait until the computer finishes sending data The printer will return to the Ready state 36 Chapter 3 ENWW Understanding print quality settings Note Note ENWW Print quality settings affect how light or dark the print is on the page and the style that the graphics are printed
70. rranty does not cover print cartridges that have been refilled or are emptied abused misused or tampered with in any way How do return the faulty print cartridge In the event that the print cartridge proves to be defective complete the Service Information Form and attach a print sample illustrating the defect Return the form and print cartridge to the place of purchase where the print cartridge will be replaced How does State Province or Country Region Law apply This limited warranty gives you specific legal rights and you may also have other rights which vary from state to state province to province or country region to country region This limited warranty is the sole warranty on the HP print cartridge and supersedes any other warranty relating to this product IN NO EVENT SHALL HEWLETT PACKARD COMPANY BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL SPECIAL INDIRECT PUNITIVE OR EXEMPLARY DAMAGES OR LOST PROFITS FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU ENWW Hardware service ENWW The warranty for the HP LaserJet 1010 series printer varies depending on the date and country region of purchase For products that require service under th
71. rties driver for instructions On the Paper Quality tab or the Paper tab the Paper Type Quality tab for some Mac drivers select Envelope as the media type Note Not all printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver ENWW Printing on envelopes 23 Printing multiple envelopes Only use envelopes that are recommended for laser printers See Printer media specifications for more information Note Use the priority input tray for printing one envelope Use the main input tray for printing multiple envelopes 1 Open the input tray cover 2 Before loading the envelopes slide the media guides outward to slightly wider than the envelopes 3 Place the envelopes with the side to be printed facing up and the top edge along the left media guide Stack up to 15 envelopes Note If the envelopes have a flap on the short edge feed that edge into the printer first 24 Chapter 2 ENWW 4 Adjust the media guides to the length and width of the envelopes 5 Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions On the Paper Quality tab or the Paper tab the Paper Type Quality tab for some Mac drivers select Envelope as the media type Note Not all printer features are available from all drivers or operating systems See
72. s 9 Print cartridge ACCesS 44e a ne bia tea Dane va Oe PERE ae ee eee 10 Printcartridge lO arrasar adds ti date ee eee idee dt 10 Printer SO WArS wi pes aeta ene dewey due eee Reba de lue ee eee eee eee 11 Supported operating systems 11 Installing printer software 11 Printer properties driver 13 Print setting priorities 14 Printer properties online help 14 Software for Macintosh computers 15 Printer connections 2 es mie dde eat dde REG attendre d ut 16 USB Connections 2 55e aiae aa ia ieni Koa ksa aa iaoi Hee eee bbe ew sie eee ne 16 Parallel connections 0 00 eee 16 2 Media Choosing paper and other media 18 Media to avoid 1 2 eee 19 Media that may damage the printer 19 Optimizing print quality for media types 20 Loading Medias 2 ico oc ooo dci dia delta ieee E A eae QUE hae 21 Main input tray 2 tetas 21 Priority input tray 2 22 3 du eee eS e on ae ere a 21 Specific types of media 21 Printing on transparencies or labels
73. s the user guide was developed e Late Breaking News Contains late breaking information about the printer In English only ENWW Note ENWW Advanced printer settings window When you click the Advanced Printer Settings link a new window opens The Advanced Printer Settings window has two tabs e Information tab e Settings tab Information tab The Information tab provides quick links to the following information e Device status e Configuration e Event log e Print Info pages Settings tab The Settings tab has links to several pages that allow you to view and change the printer s configuration Software settings can override settings made in the HP toolbox Device Information View basic information about the printer Paper Handling View and change the settings for the printer s input tray Printing View and change the default printer job settings PCL HP LaserJet 1015 printer only View and change the PCL font information Print Quality View and change the print quality settings Print Modes View and change the print modes for various media types System Setup View and change system information I O View and change the I O timeout setting Resets Change all the printer settings back to the factory default settings Using the hp toolbox 55 56 Chapter 5 ENWW ENWW Problemsolving This chapter provides information on the following topics Finding the solution Status light patterns
74. sing to print See Printer properties driver for more information Understanding print quality settings 37 Using EconoMode Saves toner An excellent way to extend the life of your print cartridge is by using EconoMode EconoMode uses substantially less toner than normal printing The printed image is much lighter but it is adequate for printing drafts or proofs 1 To enable EconoMode access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 2 On the Paper Quality tab or the Finishing tab the Paper Type Quality tab for some Mac drivers select the EconoMode checkbox Note Not all printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver Note See Printer properties driver for instructions on enabling EconoMode for all future jobs 38 Chapter 3 ENWW ENWW Maintenance This chapter provides information on the following topics Using HP print cartridges Storing print cartridges Print cartridge life expectancy Saving toner Changing the print cartridge Cleaning the printer Maintenance 39 Using HP print cartridges HP policy on non HP print cartridges Hewlett Packard Company cannot recommend the use of non HP print cartridges either new refilled or remanufactured Since they are not HP products
75. such Software and any accompanying documentation by the applicable DFARs or FAR clause or the HP standard software agreement for the product involved 100 Appendix C ENWW Hewlett Packard limited warranty statement DURATION OF WARRANTY One year from date of purchase 1 HP warrants to you the end user customer that HP hardware accessories and supplies will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or like new 2 HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software media which does not execute its programming instructions due to such defects 3 HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product 4 HP products may contain remanufactured parts equivalent to a new in performance or may have been s
76. t the problem contact an HP authorized dealer or service representative ENWW Improving print quality 65 Vertical lines aBbCa aBoCa daBbCa dBhCc dBhCc Gray background AaBbCc AaBbCc AaBbCc AaBbCc AaBoCc Toner smear AaBbCc AaBbCc AaBhCc AaBbCc AaBbCc Loose toner 66 Chapter 6 Make sure that the priority input tray is in place The photosensitive drum inside the print cartridge has probably been scratched Install a new HP print cartridge See Changing the print cartridge for instructions Make sure that the priority input tray is in place Decrease the print density setting through HP toolbox This decreases the amount of background shading See Printer media specifications Change the media to a lighter basis weight See Printer media specifications for more information Check the printers environment Very dry low humidity conditions can increase the amount of background shading Install a new HP print cartridge See Changing the print cartridge for instructions If toner smears appear on the leading edge of the media the media guides might be dirty Wipe the media guides with a dry lint free cloth See Cleaning the printer for more information Check the media type and quality Try installing a new HP print cartridge See Changing the print cartridge for instructions The fuser temperature might be too low In your printer driver make s
77. the printer properties driver online Help for information about availability of features for that driver 6 Close the input tray cover ENWW Printing on envelopes 25 Printing on letterhead and preprinted forms To print letterhead or preprinted forms 1 Load the paper with the top forward and the side to be printed facing up Adjust the media guides to fit the width of the paper 2 Print the document Note To print a single page cover letter on letterhead followed by a multiple page document load the letterhead in the priority input tray and load the standard paper in the main input tray The printer automatically prints from the priority input tray first 26 Chapter 2 ENWW Printing on custom sized media and cardstock The HP LaserJet 1010 series printer can print on custom sized media or cardstock between 76 by 127 mm 3 by 5 in and 216 by 356 mm 8 5 by 14 in Depending on the media you can print up to 10 sheets from the priority input tray Use the main input tray for multiple sheets CAUTION Make sure that the sheets are not stuck together before you load them To print on custom sized media or cardstock 1 Load the media with the narrow side forward and the side to be printed facing up Adjust the side and rear media guides to fit the media 2 Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 3 On the Paper Quality tab or the Paper
78. toner supply is low See Changing the print cartridge for Aa Ce more HOME The media might not meet Hewlett Packard s media Aa gt Cc eran ig specifications for example the media is too moist or too rough Aa Cc See Printer media specifications for more information Aa Cc e Ifthe whole page is light the print density adjustment is too light Aa Cc or EconoMode might be turned on Adjust the print density and disable EconoMode in the printer properties See Saving toner for more information Toner specks The media might not meet Hewlett Packard s media N BbCE specifications for example the media is too moist or too rough gt AQBb Ce See Printer media specifications for more information Ne BoC 3 The printer might need to be cleaned See Cleaning the printer or oo Cleaning the printer media path for instructions AO BDL C AGdBBEC Dropouts e A single sheet of media might be defective Try reprinting the AaBbCc Job AgBoCc The media s moisture content is uneven or the media has moist A BEC spots on its surface Try printing with new media See Printer a C media specifications for more information A CBbCC e The media lot is bad The manufacturing processes can cause AaBboCc some areas to reject toner Try a different type or brand of media e The print cartridge might be defective See Changing the print cartridge for more information Note If these steps do not correc
79. u are loading such as bond or recycled check the label on the package of paper Some paper causes print quality problems jamming or damage to the printer Paper usage Symptom Problem with paper Solution Poor print quality or toner Too moist too rough too Try another kind of paper adhesion smooth or embossed between 100 250 Sheffield Problems with feeding Faulty paper lot and 4 6 percent moisture content Dropouts jamming or curl Stored improperly Store paper flat in its moisture proof wrapping Increased gray background Might be too heavy Use lighter paper shading Excessive curl Too moist wrong grain Use long grain paper Problems with feeding direction or short grain Print using the construction straight through output path Jamming or damage to printer Cutouts or perforations Do not use paper with cutouts or perforations Problems with feeding Ragged edges Use good quality paper Note The printer uses heat and pressure to fuse toner to the paper Make sure that any colored paper or preprinted forms use inks that are compatible with the printer temperature 200 C or 392 F for 0 1 second Do not use letterhead that is printed with low temperature inks such as those used in some types of thermography Do not use raised letterhead Do not use transparencies designed for inkjet printers or other low temperature printers Use only transparencies that are specified for use wit
80. ual duplexing is only supported in Windows Note Manual duplexing can cause the printer to become dirty reducing print quality See Cleaning the printer for instructions if the printer becomes dirty To manually duplex 1 Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 2 On the Finishing tab the Paper Type Quality tab for some Mac drivers select the option to Print on Both Sides Select the appropriate binding option and click OK Print the document Note Not all printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 3 After side one has printed remove the remaining paper from the input tray and set it aside until after you finish your manual duplexing job 32 Chapter 3 ENWW 4 Gather the printed pages turn the printed side down and straighten the stack 5 Place the stack back in the input tray Side one should be facing down with the bottom edge feeding into the printer first Replace the priority input tray Press the Go button and wait for side two to print ENWW Printing on both sides of the paper manual duplexing 33 Printing booklets Note 34 Chapter 3 You can print booklets on letter legal executive or A4 paper 1 Load the paper in the main input tray 2 Access the printer p
81. ubject to incidental use 5 Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or d improper site preparation or maintenance 6 HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL TO THE EXTENT ALLOWED BY LOCAL LAW ANY IMPLIED WARRANTY OR CONDITION OR MERCHANTABILITY SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province 7 TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or conseque
82. ure the appropriate media type is selected Clean the inside of the printer See Cleaning the printer for instructions Check the media type and quality See Printer media specifications for more information Try installing a new HP print cartridge See Changing the print cartridge for instructions In your printer driver make sure the appropriate media type is selected Plug the printer directly into an AC outlet instead of into a power strip ENWW Vertical repetitive defects e The print cartridge might be damaged If a repetitive mark AaBbCE occurs at the same spot on the page install a new HP print AaBbCc cartridge See Changing the print cartridge for instructions A Bbc e The internal parts might have toner on them See Cleaning the a i printer for more information If the defects occur on the back of AaBbCc_ the page the problem will probably correct itself after a few more AaBbC printed pages e In your printer driver make sure the appropriate media type is selected Misformed characters e If characters are improperly formed producing hollow images Jes the media stock might be too slick Try a different media See AaBboo Printer media specifications for more information ABPC e If characters are improperly formed producing a wavy effect the AdBbeo printer might need service Print a configuration page If the ane characters are improperly formed contact an HP a
83. uthorized dealer or service representative See How to contact HP for more information Page skew Make sure that the media is loaded correctly and the media AaBbCc guides are not too tight or too loose against the media stack See AaBbc Loading media for more information e e The input bin might be too full See Loading media for more AaBbCc information AaBbCc Check the media type and quality See Printer media AaBoCc specifications for more information Curl or wave Check the media type and quality Both high temperature and humidity cause media to curl See Printer media specifications for more information The media might have been in the input tray too long Turn over the stack of media in the tray Also try rotating the media 180 in the input tray The fuser temperature might be too high In your printer driver make sure the appropriate media type is selected If the problem persists select a media type that uses a lower fuser temperature such as transparencies or light media ENWW Improving print quality 67 68 Chapter 6 Wrinkles or creases AaBboCc Toner scatter outline Return to Finding the solution Make sure that media is loaded properly See Loading media for more information Check the media type and quality See Printer media specifications for more information Turn over the stack of media in the tray Also try rotating the media 180 in the in

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