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User Manual Oracle FLEXCUBE Direct Banking Corporate

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1. Optional Alphanumeric 35 Type the state to which the city belongs Optional Alphanumeric 35 Type the country of the address Optional Alphanumeric 35 Type the postal code Optional Alphanumeric 35 Type the phone number 2 Click the Submit button The system displays the Cheque Book Request Verify screen SE ORACLE Cheque Book Request Cheque Book Request Verify 15 04 2011 13 00 00 GMT 0530 Cheque Book Request Verify Account Number QT100177401 No of Cheque Books 1 Cheque Book Type CASCHQINR Cheque Book Option Cheque Book With 10 Leaves Delivery Details Mode of Delivery City Branch Name Name Address City State Country Zip Postal Code Phone Branch USA Bank Futura Oxy Trading Inc Changed Unit 1 Block A California USA USA USA UNITED KINGDOM a ER 5 Click the Confirm button The system displays the Cheque Book Request Confirm screen with the status message OR Click the Change button to change the cheque book details Cheque Book Request Confirm Transaction submitted for Cheque Book Request having reference 194003853411994 has been Auto Authorized 15 04 2011 13 00 00 GMT 0530 Cheque Book Request Confirm Account Number No of Cheque Books Cheque Book Type Cheque Book Option Delivery Details Mode of Delivery City Branch Name Name Address City State Country Zip Postal Code Phone QT1001
2. 36 ORACLE Manage External Accounts 10 Manage External Accounts The user may have accounts in multiple banks This option enables statement access for the external accounts The Add External Accounts option allows the user to add external accounts To add external accounts 1 Navigate through the menus to Manage External Accounts gt Add External Accounts The system displays the Manage External Accounts screen Manage External Accounts Manage External Accounts 13 08 2010 03 20 42 GMT 0600 Account Number Account Name SWIFT Code I Bank Name Address Currency Effective Date Closing Date De Field Description Field Name Description s ORACLE Manage External Accounts Field Name Description Account Number Mandatory Alphanumeric 20 Type the account number in this field Account Name Optional Alohanumeric 50 Type the account name in this field SWIFT Code Mandatory Radio Button Click SWIFT Code to search bank details based on SWIFT code Type the search characters in the adjacent field to perform search based on the typed characters if required Bank Name Mandatory Radio Button Click Bank Name to search bank details based on bank name Type the search characters in the adjacent field to perform search based on the typed characters if required Address Display This field displays the address of the bank
3. OR Click the Clear button to clear the data in the fields We ORACLE First time login Step 3 Set Account Nicknames Step 3 Step 4 Step 5 Set Account Nicknames Set Payment Limits b Complete Password changed successfully Disable Account Nickname g Current and Savings Loan Account No Account Nickname Set As Favourite PKM003341 PKMJISHGO80650001 PKM INR PKMJSHGO80650004 PKM INR PKMMLFIO73370002 PKM INR PKMMLFIO073370004 PKM INR PKMMLFIO80150005 PKM INR PKMMLFIO80150006 PKM INR PKMMLFIO80150007 PKM INR PKMMLFIO80150008 PKM INR PKMMLFJ073370001 PKM INR PKMMLFK082800002 PKM INR PKMMLFKO082800003 PKM INR RT1LRT3073380007 RT1 GBP RT1LRT3080460008 RT1 GBP RT1LRT3080460009 RT1 GBP RT1LRT4073380003 RT1 GBP RT1LRT4073380004 RT1 GBP RT1LRT4073380006 RT1 GBP DDDDDDDDDDDDDWDDDD Field Description Field Name Description Account Type Select the account type from the available account types tabs The following fields are displayed on selecting the Account type Disable Account Optional Checkbox Nicknames Select the checkbox for the Disable account Nicknames to disable the Account nick names for the selected accounts Account Number Display This column displays the Account number i ORACLE First time login Field Name Description Account Nick Optional Alohanumeric 20 name Type the Account nick name
4. Set as favorite Optional Checkbox Select the checkbox for the account for which you want to select the nickname 8 Select The Checkbox 9 Click the Save button The system saves the settings and displays the next step 10 Click the Skip button to skip the step for the time being The system displays the next step Step 4 Set Payments limit Step 4 Step 5 Set Payment Limits Complete User Preferences saved successfully My Transactions Own Account Transfer Limit Type Initiation Limit Authorization Limit Direct Collection Min Amount Max Amount Total Amount No of Transactions Export Collection Bank allocated limits 1 00 USD 1 000 000 00 USD 1 000 000 00 USD 45 SEPA Credit Transfer Current Limits 1 00 USD 1 000 000 00 USD 1 000 000 00 USD 45 Demand Draft Pay Order Request New limits Internal Remittance z International Account Transfer SEPA Card Payment Fetch Deals Fixed Domestic Funds Transfer International Draft SEPA Direct Debit UK Payments Outward Guarantee Amendment Enarav Maal Rankina Rm 11 Select the transactions from the list of My Transactions available to you 12 Enter the new limits for initiation limit and daily authorization limit in the box provided for limits modification You can modify the limits for all the transactions available to you 13 Click the Change button The system displays the next step OR Click the Skip button to continue to the next screen We ORACLE First tim
5. Field Name Description S ORACLE session Summary Field Name Description Channel User Id Display This field displays the channel user ID accessed during the session Session Start Display This field displays the date and time of access Transaction Name Display This field displays the name of the transaction performed Status Display This field displays the status of the transaction Transaction Date Display This field displays the date and time of the transaction 4 This screen allows the user to view the list of transactions processed for a specified session along with the login and logoff details with date and time 5 Click the Back button to navigate go to the previous screen W ORACLE Mailbox 18 Mailbox The Mailbox option is an integrated communication system within the internet banking system for you to communicate with the bank and vice versa It allows you to view all the notifications alert messages and general messages sent by the bank allows you to send messages to the bank and view the sent messages Like popular e mail clients that you may have used the Mailbox offers an Inbox where you can view messages and notifications sent to you a Send Message facility using which you can send messages to the bank and a Sent folder which allows you to view all the sent items Mail Box functionality is subdivided into the following sub sections e Viewing received messages Inbox e V
6. Uppercase alphabets Field Description Field Name Description Change Login Password User ID Display This field displays the user ID Existing Mandatory Alohanumeric 18 Password Type the old password New Password Mandatory Alphanumeric 18 Type the new password The strength of the password will be displayed as the user types the new password Confirm New Mandatory Alohanumeric 18 Password Type the new password to confirm Change Transaction Password is ORACLE Field Name User ID Existing Password New Password Confirm New Password Use Virtual Keyboard Click here to enter by hovering First time login Description Display This field displays the user ID Mandatory Alphanumeric 18 Type the old password Mandatory Alphanumeric 18 Type the new password The strength of the password will be displayed as the user types the new password Mandatory Alohanumeric 18 Type the new password to confirm Optional Check Box Select the Use Virtual Keyboard check box to use the virtual keyboard By default this check box is checked Optional Check Box Select the Click here to enter by hovering check box to enter the password by moving the mouse over the keyboard without clicking the keys By default this checkbox is checked 6 Enter the appropriate details in the relevant field 7 Click the Change button The system displays the next step
7. Force Change Set Account Nicknames b Set Payment Limits Complete Password It is also a mandatory step and you need to change the password provided by the bank This is a security measure and is required to enhance the security of your online access to banking services 9001334 Thank you for accepting Terms and Conditions Change Login Password Cluse virtual keyboard Virtual Keyboard Bees Sgdeeeeieieeeeeiel siele Ce Ssleeeieeieegdeieiel lela New Pasword SSieeieleiieleieieieel Baza Normal Tee Poses cesarean Pies nea el eg Confirm New Password _ Click here to enter by hovering v Change Transaction Password User Id CUSER17 Existing Password New Pasword Confirm New Paanan DTN Ps for ogin Passworc Password should be minimum 6 characters Password should be minimum 6 characters Password should be maximum 20 characters Password should be maximum 20 characters _ Password can contain lowercase alphabets Password can contain lowercase alphabets Password can contain uppercase alphabets Password can contain uppercase alphabets S Password can contain special characters Password can contain numeric characters V EE Password must contain one of the following as first char Password must contain one of the following as first char Lowercase alphabets P ORACLE First time login Step 1 Step 2 Step 3 Step 4
8. Description Sender Customer Id Received Expires Is Read Display This field displays the name of the sender of the message If the message has been sent by the bank then the Department Name will be displayed as the Sender The names for the departments ids are already maintained in the system If the message has been sent by another user then the customer id for which the mail is being sent will be displayed as the sender Display This field displays the date on which the message was received Display This field displays the date on which the message was received Display This field displays the expiry date for the transaction Display This field displays the Is Read flag as Y N 3 Click on Subject link to view the message The system displays following screen Mailbox gt Compose Message gt Inbox gt i a FS gt Alerts Message Id P Bulletins 177673105382211 gt Tasks k Sent Messages 23 04 2012 22 34 09 GMT 0530 Records 1 to 1 of 1 Page 1 of 1 BE Subject Sender Customer Id Received Expires Is Read Demand Draft and Cheques Accounts Department 004004500 23 04 2012 22 32 43 23 08 2012 05 30 00 N Sent by Accounts Department Date 23 04 2012 17 02 48 To ABCD CORP Expires 23 08 2012 00 00 00 Customer 004004500 Channel FCDB Subject Demand Draft and Cheques Demand Draft Request accepted Response To Sent by ABCD CORP Date 23 04 2012 17 01 54 To Account
9. Mailbox MT101 TRANSFER Open Contract TD Outward Remittance Inquiry Payment Notification Inquiry Purchase Order Details Register Report SEPA Card Payment Set Account Preferences Stock Agent Transaction Inquiry Structure TD Status Term Deposit Details User Manuals View Draft Details View Import Bill View Outward Guarantee Virtual Account and Inquiry ORACLE Preferences Field Name Description Set User ID Existing User ID Display This field displays the existing user ID Specify New User Optional Alohanumeric 15 ID Type the new user ID in this field Set Language Preference Languages Optional Drop Down Select the preferred language from the drop down list Set Color Preference Colors Optional Drop Down Select the preferred colour from the drop down list Set Landing Page Transaction List Optional Drop Down Select the transaction list from the drop down list The selected transaction will be set as the landing page Set As Favorite Set As Favorite Optional Check Box Select the check box against the transactions that you want to set as favorite transactions The user can access the favorite transactions directly instead of accessing it through the main menu Set Favorite Accounts and Nick Names Customer Id Display This column displays the customer ID Account Number Display This column displays the customer s account number Account Nickname Optional Alohan
10. Self Services gt Alerts The system displays the Alerts screen Alerts 23 04 2012 23 49 00 GMT 0530 User Alerts Customer Alerts Customer No O Account Alerts Account Number Field Description Field Name Description User Alerts Optional Radio button Customer Alerts Click the User Alerts radio button to select any one of the alerts Account Alerts Customer Number Conditional Drop Down Select the customer number from the drop down list This field is enabled if the Customer Alerts radio button is selected Account Number Conditional Drop Down Select the account number from the drop down list This field is enabled if the Account Alerts radio button is selected 2 Select the User Alerts radio button 3 Click the Get Alerts button The system displays the Alerts screen with the description ne ORACLE Alerte Alerts 23 04 2012 23 49 00 GMT 0530 O Customer Alerts Account Alerts Account Number Alert Description mai Parame ters CT Limit Threshold Alert Threshold gt F Limit Utilized Alert O Login Alert O Login Failed Alert Field Description Field Name Description Alert Description Display This column displays the alert description Select the checkbox of the alert to register for the Alert Email Display This column displays the email id at which the alert will be sent SMS Display This column displays the Mobile SMS at which the aler
11. Password can contain lowercase alphabets Password can contain uppercase alphabets Password can contain special characters Password can contain numeric characters Password must contain one of the following as first char Lowercase alphabets Uppercase alphabets Numeric characters Password must contain one of the following as last char Lowercase alphabets Uppercase alphabets Numeric characters Allowed Special characters Password can contain 5 successive characters Password can contain 5 repetitions Fnallawinga nerennal detaile chould nat he included in vor DASTAN Field Description Field Name Description C Use virtual keyboard Virtual Keyboard a epeecsd seed r Pl i Click here to enter by hovering Rules for Transaction Password Password should be minimum 6 characters Password should be maximum 20 characters Password can contain lowercase alphabets Password can contain uppercase alphabets Password can contain numeric characters Password must contain one of the following as first char Lowercase alphabets Uppercase alphabets Numeric characters Password must contain one of the following as last char Lowercase alphabets Uppercase alphabets Numeric characters Allowed Special characters Password can contain 5 successive characters Password can contain 5 repetitions Following personal details should
12. Request 01 06 2011 13 00 00 GMT 0530 Select Action Select Select Account Select Reason Cheque Number Cheque Range Submit Field Description Field Name Description ES ORACLE Stop Or Unblock Cheque Request Field Name Description Select Action Mandatory Drop Down Select the action to be performed on the cheque The options are e Stop Cheque Request e Unblock Cheque Request Select Account Mandatory Drop Down select the account number from the drop down list Reason Mandatory Alphanumeric 40 Type the reason to stop a cheque Note This field is disable if the action is selected as unblock Cheque Number Optional Radio Button Numeric 20 Click the Cheque Number radio button to enter the cheque number in the adjacent field The adjacent field gets enabled only if the Cheque Number radio button is selected Cheque Range Optional Radio Button Numeric 20 These fields get enabled only if the Cheque Range radio button is selected Type the cheque range in this field Type first and last cheque number of the desired range in the two fields For Example If the user enters the cheque range as 1 5 then all the cheques from 1 5 are blocked unblocked 2 Click the Submit button The system displays the Stop Cheque Request Verify screen Stop Cheque Request Verify Stop Cheque Request Verify 13 08 2010 03 01 32 GMT 0600 Account Number 33300002811 Reas
13. The system displays the Manage External Accounts screen with the bank details OR Re enter the search criteria to filter the bank details again Manage External Accounts Manage External Accounts 13 08 2010 03 20 42 GMT 0600 Account Number 00000005910 Account Name sec SWIFT Code BCITITM1 Address 116 VIA TERRASANTA PALERMO Bank Name BANCA INTESA SPA PALERMO ITALY Currency EUR v Effective Date 14 08 2010 En Closing Date 30 08 2010 En Field Description Field Name Description Address Display This field displays the bank address Currency Mandatory Drop Down Select the currency for the external account from the drop down list SR ORACLE Manage External Accounts Field Name Description Effective Date Mandatory Pick List Select the effective date for the external account from the pick list Closing Date Optional Pick List Select the closing date for the external account from the pick list 5 Click the Submit button The system displays the Manage External Account Verify screen Manage External Account Verify Manage External Account Verify 13 08 2010 03 23 48 GMT 0600 Account Number 00000005910 Account Name RITE account SWIFT Code BCITITM1 Bank Name BANCA INTESA SPA Address 116 VIA TERRASANTA PALERMO Currency EUR Effective Date 14 08 2010 Closing Date 30 08 2010 6 Click the Confi
14. This field will be activated on selecting the Bank name radio button Currency Mandatory Dropdown Select the currency from the dropdown list Effective date Mandatory Pick list Select the effective date for the external account Closing date Mandatory Pick list Select the closing date for the external account 2 Click SWIFT Code or Bank Name radio button to select SWIFT Code or bank name as base criteria for searching bank details Type the corresponding search characters if required 3 Click the Find button The system displays the Bank Details pop up screen with the search results Bank Details SR ORACLE Manage External Accounts 0 9 o 0 9 9 O19 Bank Details 13 03 2010 03 21 29 GMT 0000 TE Ea a a mee e Banke QE SWIFT Code Bank Name Address City Country BCITITM1 BANCA INTESA SPA 116 VIA TERRASANTA PALERMO PALERMO ITALY BCITITM1 BANTA INTESA SPA 242 VIALE MARCONI QUARTU QUARTU SANT ELENA ITALY SANT ELENA BCITITM1 BANCA INTESA SPA VIA VALVERDE IGLESIAS IGLESIAS ITALY BCITITM1 BANCA INTESA SPA 10 VIA SALARIS CAGLIARI CAGLIARI ITALY BCITITM1 BANTA INTESA SPA VIA TUVERI PIAZZA CAGLIARI ITALY PALESTRINA CAGLIARI BCITITM1 BANTA INTESA SPA N 84 ZG VIALE CARLO PEPOLI BOLOGNA ITALY BOLOGNA BCITITM1 BANCA INTESA SPA 132 CORSO ITALIA CATANIA CATANIA ITALY BCITITM1 BANCA INTESA SPA 231 VIA VITTORIO EMANUELE II CATANIA ITALY CATANIA Ok 4 Select the required bank details and click the OK button
15. displays the Subscribe Unsubscribe additional Channels screen Subscribe Unsubscribe additional channels Subscribe Unsubscribe Banking Channel 13 08 2010 04 19 20 GMT 0600 Subscribe Channel SMS Banking O User ID Password Confirm Password Unsubscribe Channel JAVA Based Mobile Banking O User ID CUSER1 Browser Based Mobile Banking oO User ID CUSERI Indicates mandatory fields Indicates mandatory if particular option is enabled Field Name Description Subscribe Channel Check Box User Id Password Confirm Password Transaction Password Confirm transaction Password Optional Checkbox Select the check box for the channel stated with the check box Mandatory Alphanumeric Type the user id of the initiator of the transaction Mandatory Alphanumeric Type the New Password that you want to set for the user Mandatory Alphanumeric Type the Password to confirm the password that you want to set for the user Mandatory Alphanumeric Type the New Transaction Password that you want to set for the user Mandatory Alphanumeric Type the Transaction Password that you want to set for the user SS ORACLE Subscribe unsubscribe additional Channels 2 Click the check availability button to check the availability of the user 3 Click the view user id policy button to check the availability for the password 4 Click the view user id p
16. page landing page OR Click the Clear button to clear the data in the fields SR ORACLE Lock Transaction Password 25 Lock Transaction Password Using the Lock Transaction Password option you can lock the transaction Password In order to unlock the password the password needs to reset which unlocks the transaction password To Lock a Transaction password 1 Navigate through the menus to Customer Services gt Self Services gt Lock Transaction Password The system displays the Lock Transaction Password screen Lock Transaction Password Lock Transaction Password 24 08 2010 00 54 54 GMT 1000 Channel User Id Internet CUSER13 Field Description Field Name Description Channel Display This field displays the channel to which the user belongs User Id Display This field displays the User id for which transaction password needs to be locked a ORACLE Account Closure 2 Select the checkbox of the channel for which the transaction password needs to be locked 3 Click the Lock button The system displays the Lock Transaction PIN Verify screen Lock Transaction PIN Verify Lock Transaction Pin Verify 24 08 2010 00 56 02 GMT 1000 Channel User Id Internet CUSER13 4 Click the Edit button to modify the entered password OR Click the Confirm button The system displays the Lock Transaction PIN Confirm screen with the status message Lock Transaction PIN Confirm Transaction
17. 012 Demand Draft gt Delete Modify gt 25 04 2012 gt 26 04 2012 gt 27 04 2012 gt 28 04 2012 6 Clcik the Delete Modify link on order to delete or modify that respective reminder 7 Click the Reminders Due during this months tab in order to view reminders due for current month Reminder Schedule Reminder Schedule 23 04 2012 23 28 41 GMT 0530 Reminders for Today Reminders due during this week Reminders due during this month Next Month gt gt 24 04 2012 gt 25 04 2012 gt 26 04 2012 gt 27 04 2012 gt 28 04 2012 gt 29 04 2012 gt 30 04 2012 8 Click on the date link to view the reminder set for that particular day The system displays screen as below Reminder Schedule Reminder Schedule 23 04 2012 23 28 41 GMT 0530 a 24 04 2012 Draft Reminder Daily End Date 25 04 2012 Demand Draft gt Delete Modify gt 25 04 2012 gt 26 04 2012 gt 27 04 2012 gt 28 04 2012 gt 29 04 2012 gt 30 04 2012 9 Clcik the Delete Modify link on order to delete or modify that respective reminder 10 Click the Register New Reminder button The system displays below Registration screen ER ORACLE Reminders Registration Registration 23 04 2012 22 56 53 GMT 0530 Frequency Select H Start Date End Date Description Field Description Field Name Description Subject Mandatory Alohanumeric 50 Type the subject for which the reminder is to be set Frequency Man
18. 68717678199335 has been Auto Authorized Channel Deactivation Confirm 11 10 2010 11 26 31 GMT 0530 Channel From Date To Date J2ME based mobile banking MICORP 12 10 2010 14 10 2010 4 Click the OK button The system displays initial Channel Deactivation screen S ORACLE Subscribe unsubscribe additional Channels 15 Subscribe unsubscribe additional Channels This transaction allows you to subscribe or unsubscribe for additional channels These additional channels can be any channels like SMS mobile or any other channel You can directly subscribe Unsubscribe from these channels ae ORACLE Subscribe unsubscribe additional Channels 15 1 Unsubscribe from other channels To Unsubscribe for other channels 1 Navigate through the menu to Customer Services gt Self Services gt Subscribe Unsubscribe additional Channels The system displays the Subscribe Unsubscribe additional Channels screen Subscribe Unsubscribe additional channels Subscribe Unsubscribe Banking Channel 13 08 2010 04 19 20 GMT 0600 Subscribe Channel SMS Banking O User ID Password Confirm Password Unsubscribe Channel JAVA Based Mobile Banking d User ID CUSER1 Browser Based Mobile Banking oO User ID CUSER1 Indicates mandatory fields Indicates mandatory if particular option is enabled 2 The above screen shows channel that have already been subscribed by the user In order to unsubsc
19. 77401 1 CASACHQINR Cheque Book With 10 Leaves Branch USA Bank Futura Oxy Trading Inc Changed Unit 1 Block A California USA USA USA UNITED KINGDOM 6 Click the OK button The system displays the Cheque Book Request screen 29 ORACLE Cheque Status Inquiry 8 Cheque Status Inquiry This allows you to view the status of cheques for an account Specific reports can be generated for paid cheques stopped cheques paid cheques for a given period and for a given cheque range Alternatively a generic report can also be generated Report can be generated for a single cheque also A generic report without entering a cheque number can also be found out Note The Cheque Status shall be displayed if the Cheque is a valid cheque for selected account To inquire cheque status 1 Navigate through the menus to Customer Services gt Cheques gt Cheque Status Inquiry The system displays the Cheque Status Inquiry screen Cheque Status Inquiry Cheque Status Inquiry 13 08 2010 03 05 43 GMT 0600 The Cheque Status shall be displayed if the Cheque is a valid cheque Additional information for the Cheque shall be available if the Cheque has been presented to the bank Select Account Select Status Select From Date To Date Search By Cheque Number Cheque Number Cheque Range a ORACLE Cheque Status Inquiry Field Description Field Name Description Selec
20. External Account Transaction Details External Account Transaction Details 2004 03 15 44 00 00 Bank Kalika Bank Account Number 20000 Currency BP Statement Number 4 Receiving Date 13 08 2008 Opening Balance 517 55 Closing Balance TTO GS Transaction Feriod 05 07 2000 to 05 07 2000 Fage Humber Transaction Date Efectiwe Date Description Customer Reference Credit Amount Debit Amount 05 07 2000 05 07 2000 lex HONREF 255 50 05 07 2000 05 07 2000 lex HONREF 255 50 517 60 Back Field Description Column Name Description Transaction Date Display This column displays the date of transaction Effective Date Display This column displays the effective date of the transaction Description Display This column displays the transaction description Customer Display Reference This column displays the customer reference number Credit Amount Display This column displays the credit amount Debit Amount Display This column displays the debit amount 4 Select the page number from the drop down list The system displays the details on the selected page 5 Click the Back button to navigate to the previous screen Si ORACLE Alerte 12 Alerts ORACLE Alerte 12 1 Alerts User Alerts These alerts are sent when there is user level change like change in password change in email account Is locked etc To Register user alerts 1 Navigate through the menus to Customer Services gt
21. KA de Exchange Hale MOTY sisirin aaa 82 e NoN Syce TE Daa aR E aa a aa E aa 84 22 i Ronas Re DE 85 ERT EE 89 A e Wek aa a E 91 oh PONCE Change Pa SN WE 94 29 LOCK TIGA CHON FOGGING sinisisi A RARER 97 k Oper Adana ACCOUN SE 99 AA GNE LOCAT eaaa a A 102 ORACLE Transaction Host Integration Matrix 1 Transaction Host Integration Matrix Legends Im namen SE Transaction Name FLEXCUBE UBS Login First time login Logout Ad hoc Account Statement Request Change Password Stop Or Unblock Cheque Request Cheque Book Request Cheque Status Inquiry S ORACLE Transaction Host Integration Matrix Transaction Name FLEXCUBE UBS Third Party Host System Register reports Manage External Accounts External Accounts Statement Alerts User Alerts Alerts Account Alerts Alerts Customer Alerts E Statements Subscription E Statements Un subscription Preferences E ae Session Summary Mailbox Electronic Form initiate Interest Rates Inquiry Exchange Rate Inquiry Reissue Transaction Password Account Closure Force change password Lock Transaction Password Open Additional Account ORACLE Login 2 Login This option allows the user to log in to the ORACLE FCDB application By default the security keyboard option is checked This enables the user to access the interface through a virtual keyboard appearing on the screen by either clicking or hovering on the keys Alternatively the user ca
22. License Terms specific to the Software you may use the Software subject to the following a the Software may be used solely for your personal informational noncommercial purposes b the Software may not be modified or altered in any way and c the Software may not be redistributed 3 Use of Materials You may download store display on your computer view listen to play and print Materials that Oracle publishes or broadcasts on the Site or makes available for download through the Site subject to the following a the Materials may be used solely for your personal informational noncommercial purposes b the Materials may not be modified or altered in any way and c the Materials may not be redistributed 4 Use of Community Services Community Services are provided as a convenience to users and Oracle is not obligated to provide any technical support for or participate in Community Services While Community Services may include information regarding Oracle products and services including information from Oracle employees they are not an official Decline 4 Read the Terms and conditions and accept or decline the terms and conditions 5 Click the Accept button to accept the terms and conditions The system proceeds to the next step OR Click the Decline button to reject the terms and conditions P ORACLE First time login Step 2 Force change Password H ORACLE First time login Step 2 Step 3 Step 4 Step 5
23. NT DETAILS ACCOUNT OVERVIEW ADD EXTERNAL ACCOUNT TERM DEPOSIT PAYOUT INSTRUCTIONS 5 Click the OK button The system displays the Preferences screen er ORACLE session Summary 17 Session Summary This option allows the user to track activity details of last five logins The user can view the entire session summary of the previous five log sessions and transactions carried out in each session along with the transactions status and time To view user session 1 Navigate through the menus to Session Summary The system displays View User Session screen View User Session Session Summary 13 08 2010 04 43 28 GMT 0600 Channel User Id Session Start CUSER1 9 Internet Banking 13 08 2010 03 55 32 GMT CUSER1 Wi Internet Banking 13 08 2010 03 45 16 GMT CUSER1 D cent eaten 13 08 2010 03 37 32 GMT CUSER1 Wi Internet Banking 13 08 2010 02 56 29 GMT CUSER1 i Internet Banking 13 08 2010 02 45 43 GMT SS ORACLE session Summary Field Description Column Name Description Channel User Id Display This field displays the channel user IDs accessed during the session Channel Display This field displays the channel accessed during the session Session Start Display This field displays the date and time of access 2 This screen allows the user to view the list of last five sessions accessed by the user 3 Click the View Session Info button to view the list of transactions done for the se
24. Oracle FLEXCUBE Direct Banking Release 12 0 0 Corporate Customer Services User Manual ORACLE FINANCIAL SERVICES Part No E52305 01 ORACLE Corporate Customer Services User Manual Table of Contents 1 Transaclon Hosi integration Matrix casisicisnctienicsnsatninnataqaialunsiokanadarcianasaielniairenialastuebetaiausreusesesiatasmenvalanen 3 EE 5 Te e EE H ve E 18 5 Ad hoc Account Statement ReqQuest ccccccscssssseeeeeeeeecceensnseeeeeeeeceessseeeeeeeeooeessseeeeeeeeooeesseeeeeeseaoas 20 6 Stop Or Unblock Chegue ReguesSi iiinicscssscsssnscunsisncczassaciniacinnticassanterardeseninisaaseiesieineanaremnin 23 PONC e TE UE 26 e a WON EE 30 ZE REDOT E 33 BET MOER TT CC 37 11 Exiernal Account Staternneni E 41 KA TC sees ice E T eee eee 45 12 1 Alerts User Alerte 46 E EE 49 E Ta 51 13 E statement Subscription unsubscription sssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnmnnn 53 14 Deacihaie User C ln E 56 15 Subscribe unsubscribe additional Channels scccceeeeeeeeeeeeeseeeeeeeeeeeesseeeeeeeeeeeensneeeeeeeeenenenes 58 15 1 Unsubscribe fr mi oiher chanmnalS ivi coiceas dancsaninratccas envadnarctuneshdaansanienendeenaiaiens ides laine 59 152 Subsenbe for Other Channels seissriscrorre oinnes aaa a s a aa a raaa 61 LM se 8 E 63 Ke RE lt E 68 Weg 71 18 1 Viewing Received Meseage 72 le ae 74 ER le e E 76 ORACLE D WE ng EE 77 e ETOO el Fee E ED 80
25. Poli Set Colour Preference CEN Account Consolidated View Account Statement Adhoc Account Statement Request Assignment Enquiry Bulk File Upload Channel Deactivation Contract Term Deposit View Customer Acceptance Direct Collection Draw Down Details Exchange Rate Inquiry External Account Statement Financing Details Financing Repayment Inquiry Fixed Domestic Funds Transfer Initiate BG Internal Account Transfer International Draft Invoice Enquiry Line Limit Details Loan Details Loan Schedule Lookup Maintenance Mortgage Rate Calculator New Service Request Outward Guarantee Amendment Pay Bill Preferences Register Biller Request Processing SEPA Direct Debit Standing Instruction Cancellation Structured Deposit Subscription Term Deposit Activity UK Payments View Deal Details View Export LC View Limits Utilization View Standing Instruction 64 UD UDUUDUODDUUDDUUDUDDUUDUDUDDUUDDUUDUDDUUUDR Set Timezone Preference TimeZone Denver EI Account Details Account Summary Alerts Attach Documents Bulk File View Cheque Book Request Create Group Linkage Delete Group Linkage Domestic Collection Inquiry Electronic Form Initiate Export Bill Under LC FCY Collection Inquiry Financing Inquiry Financing Schedule Foreign Exchange Rate Inquiry Initiate LC Internal Remittance Investors Account Inquiry Inward Remittance Inquiry Loan Account Activity Loan Interest Rates Loan Settlement
26. Request gt Reissue transaction password The system displays the Reissue transaction password screen Reissue Transaction Password Reissue Transaction Password 25 08 2010 20 08 18 Channel Delivery Details Mode of Delivery Branch Courier Post Mumbai v Bank Futura Capital Market Branchi I nternet sej Name Mr Amey Corp Address 79 Strand City Mumbai State Country Zip Postal Code Phone Charing Cross London UNITED KINGDOM User Reference Field Description Field Name Another Service Request Description Channel Mode of delivery Mandatory Drop Down Select the channel for which the transaction password is to be reissued from the dropdown list Mandatory Radio button Select the Radio button from the available radio buttons The options available are e Branch e Courier e Post Note On selecting the Branch radio button the fields mention below shall be display fields GE ORACLE Reissue Transaction Password Field Name Description City Conditional Dropdown Select the City to which the branch belongs from the drop down list Branch Conditional Dropdown Select the branch from where the cheque book will be collected from the drop down list Name Optional Alohanumeric 35 Type the Name to which the delivery shall be done Address Optional Alphanumeric 34 3 Type the address for delivery of cheque book s City Optional Aloha
27. Step 5 Terms and Conditions Force Change Set Account Nicknames gt Set Payment Limits p Complete Password It is also a mandatory step and you need to change the password provided by the bank This is a security measure and is required to enhance the security of your online access to banking services Thank you for accepting Terms and Conditions Change Login Password Cluse virtual keyboard Virtual Keyboard User Id CUSER11 Enter Old Password TT e e New Pasword TO Normal Confirm New TO clear An Password Click here to enter by hovering Change Transaction Password User Id CUSER11 Enter Old Password KEE New Pasword eeeeeeee Confirm New LAZERLE E Password Rules for Login Password Rules for Transaction Password Password should be minimum 6 characters Password should be minimum 6 characters Password should be maximum 20 characters Password should be maximum 20 characters Password can contain lowercase alphabets Password can contain lowercase alphabets Password can contain uppercase alphabets Password can contain uppercase alphabets Password can contain special characters Password can contain numeric characters Password can contain numeric characters p 3 Password must contain one of the following as first char Password must contain one of the following as first char Lowercase alphabets Lowercase alphabets
28. User Reference Branch Mumbai Bank Futura Capital Market Branch1 Mr Amey Corp 79 Strand Charing Cross London Mumbai Mumbai UNITED KINGDOM 8 7 25 08 2010 20 08 42 ORACLE Reissue Transaction Password Click the Ok button The system displays Reissue Transaction Password Service Request screen OR Click the Another Service Request The system displays the New Service Request screen ER ORACLE Account Closure 22 2 Account Closure Using this Service Request option you can raise a request for Account Closure To Register a Service Request for Account Closure 1 Navigate through the menus to Customer Services gt New Service Request gt Account Closure The system displays the Account Closure screen Account Closure Account Closu re 13 08 2010 01 45 06 GMT 1000 Account Select Reason Select Another Service Request Field Description Field Name Description Account Mandatory Dropdown Select the Credit Card Number from the dropdown list Reason Mandatory Dropdown Select the Reason from the dropdown list 2 Click the Submit button and the Account Closure Verify page is displayed OR Click the Another Service Request button to return to the service request screen Account Closure Verify Account Closure Verify 13 08 2010 01 45 31 GMT 1000 Account 111111112 Reason Migrating to another country 3 Click the Confirm button The system displ
29. ays the Account Closure Confirm screen OR Click the Back to navigate to the previous screen oy ORACLE Account Closure Account Closure Confirm Transaction submitted for Account Closure having reference 551050953161452 has been Auto Authorized Account Closure Confirm 13 08 2010 01 46 08 GMT 1000 Account 111111112 Balance 100 000 00 GBP Reason Migrating to another country Another Service Request 4 Click the Another Account Closure button The system displays Another Account Closure Service Request screen OR Click the Another Service Request button The system displays the New Service Request screen SR ORACLE Account Closure 23 Change Password This option allows you to change the login or transaction password To change the password 1 Logon to the Internet Banking application 2 Navigate through Default Transaction gt Change Password The system displays the Change Password screen Si ORACLE Account Closure Change Password Change Password 04 03 2011 15 21 09 GMT 0530 Cl Use virtual keyboard Virtual Keyboard erties See leie gl elei else eclel Gee pleleieleiedeleleeeieie eee New Pasword leleleslsled elei geleet Bele Medium fan Po Confirm New Password eeereeeeeeel Click here to enter by hovering Policy to be followed Password should be minimum 6 characters Password should be maximum 20 characters Password can contain lowercase alphabets Password can conta
30. d to search again please amend your inputs ES Loans 100 Account Balance 00400164101 004 004001641 v O Current Balance Mini Statement 00400164101 004 004001641 a o Scheduled Transactions e No records found to search again please amend your inputs Credit Line Utilisations 004001641 CL_OLL_1 UNDEFINED UNDEFINED UNDEFINED Last Updated On 23 45 PM GBP 167 00 GBP 1 615 00 GBP 2 000 00 Last Updated On 23 46 PM Login Change Password Own Account Transfer Session Summary pp Current Balance 73 145 36 GBP 73 145 36 GBP 19 860 50 GBP Download Statement Now Change Login Password Change Transaction pin New User Login Password New User transaction pin User Created Request Status No Service Requests available to be displayed Last 10 Used Cheques e No Records Found Quick Task Pay Bills Now Request for a Cheque Book Outward Remittance Inquiry ORACLE First time login 3 First time login For the first time login user needs to change the password change account nick names and modify the limits Once the process is completed user lands to the first screen or the Landing page To log in to the Oracle FLEXCUBE Direct Banking 1 Enter the appropriate URL of the application provided in the address bar 2 The system displays the main page of the Oracle FLEXCUBE Direct Banking application 3 Logon to the Internet Banking application through new User id and passwo
31. d Description Field Name Description Transaction Date Mandatory Pick list Select the date of the transaction from the drop down list Transaction Type Mandatory Pick list Select the type of the transaction from the drop down list Query Type Mandatory Pick list Select the type of the query from the drop down list Message Mandatory Alohanumeric Type the message for the electronic form initiation 2 Click the Submit for Authorization button to verify and confirm the transaction OR Click the Reset button to reset the electronic form initiate Electronic Form Verify Electronic Form Verify 13 08 2010 05 02 03 GMT 0600 Country FLEXCUBE DIRECT BANKING Primary Customer Id 333000028 Primary Customer Name ACC LTD Date 13 8 2010 Transaction Type Internal Transfer Query Type Cancel Transaction Message Cancel for reason Cancel 3 Click the Cancel button to cancel the Transactions OR Click the Confirm button The system displays the Electronic form Confirm screen Electronic Form Confirm Transaction submitted for Electronic Form Initiate having reference 408109210161173 has been Initiated 13 03 2010 05 02 07 GMT 0600 4 Click the OK button to return to the Electronic form initiate screen Si ORACLE Foreign Exchange Rate Inquiry 21 Foreign Exchange Rate Inquiry The exchange rate also known as the foreign exchange rate forex rate or FX rate between two currencies specifies ho
32. datory Dropdown Select the frequency from the dropdown Start Date DatePicker Select the start date for the reminders End Date DatePicker Select the end date for the reminders Description Mandatory Alohanumeric 100 Type the description for the reminder to be set 11 Click the Register button The system displays Remindres Registration Confirm screen OR Click the Cancel button to go back to the previous screen Remindres Registration Confirm Reminder set successfully Reminders Registration Confirm 23 04 2012 23 06 29 GMT 0530 Subject Mailbox Reminder Frequency Daily Start Date 25 04 2012 End Date 24 05 2012 Description Remindres for Mailbox 12 Click the OK button The system displays initial Remindre Schedule screen We ORACLE 20 Electronic Form Initiate The Electronic form initiate section enables you to initiate electronic form to inquire or request updates changes on the transactions You should be able to write a query to the bank for a particular transaction To Initiate Electronic form 1 Navigate through Customer Service gt Electronic Form Initiate The system displays Electronic Form Initiate screen Electronic Form initiate Electronic Form Initiate 13 08 2010 00 56 42 GMT 1000 Transaction Date Transaction Type Bulk Files Upload Query Type other Message Submit for Authorization SR ORACLE Electronic Form Initiate Fiel
33. e login Step 5 Complete a Step 4 A Step 5 Set Payment Limits Complete Thank you for setting up your Internet Banking Preferences Enjoy the Net Banking Step Step Name Completion Status Completion Message 1 Terms and Conditions Complete Thank you for accepting Terms and Conditions 2 Force Change Password Complete Password changed successfully 3 Set Account Nicknames Complete User Preferences saved successfully 4 Set Payment Limits Skipped Step skipped 14 Click the Continue button The system displays the landing page ai ORACLE Logout 4 Logout This option allows the user to log out of the ORACLE FCDB application To log out of the Oracle FLEXCUBE Direct Banking 1 Log in to the Oracle FLEXCUBE Direct Banking application 2 Navigate through Default Transaction gt Logout Oracle FLEXCUBE Direct Banking P ORACLE Logout FLEXCUBE Internet Banking Log off ORACLE A You have been successfully logged out 3 Click the Close button to close the window i ORACLE Ad hoc Account Statement Request 5 Ad hoc Account Statement Request Regular statements are sent to the customers as per their desired periodicity This option allows the user to request for an ad hoc account statement for any of the CASA accounts To request an ad hoc account statement 1 Navigate through the menus to Customer Services gt Self Services gt Adhoc Account Statement Request The system displays the Adhoc S
34. elow Predefined Period Effective date Closing Date Column Name Optional Radio Button Dropdown Click the Predefined Period radio button to select the predefined Date ranges configured in the application Select the predefined from the dropdown list The options are Last 7 days Last 15 days Last 30 days Optional Radio Button Pick list Click on the Effective date radio button to select the date range for the statement Select the Effective date from the pick list This field is enabled if Choose Date Range radio button is selected Conditional Pick list Select the closing date from the pick list This field is enabled if Choose Date Range radio button is selected Description Account Number Currency Description Effective Date Closing Date Display This column displays external account numbers mapped to the user Click the radio button adjacent to the Account Number column to view the account statement Display This column displays the account currency Display This column displays the account description Display This column displays the effective date of the account statement registration Display This column displays the closing date of the account statement registration Ve ORACLE External Account Statement 2 Click the View Statement button The system displays the External Account Statement Details screen OR Click the Delete button to de link t
35. elow You can expect a response in 2 business days Your personal financial information is held in strictest confidence Select the subject of this Demand Draft and Cheques Customer CL OLUL 1 message Enter your message below Messages are limited to approximately 2000 characters or 200 words of text Sent Messages Demand Draft Request 5 To send the message click the Send button The system displays the following confirmation message Mailbox Message Compose Confirmation 23 04 2012 22 00 42 GMT 0530 P Compose Message Your mail has been sent to Bank Administrator The Message Id is 0040000422 _ Inbox gt Sent Messages E ORACLE Reminders 19 Reminders The Reminder functionality enables business users to register for reminders Once a reminder is registered the user can view the reminder under the Reminder schedule The reminder schedule will display all registered reminders Le reminders that are due on the current date and also reminders that are due in the future Once the reminder is due it appears under the Reminders for Today screen section of the Reminder schedule The system will enable the user to take action on the reminder ER ORACLE Reminders 19 1 Registration Here business user can register reminders To register reminder 1 Navigate through the menus to Customer Services gt Self Services gt Reminder The system displays Reminder Sched
36. en OR Click the Another Accout Type bution to go to the previous screen Adhoc Statement Request Verify Adhoc Statement Request Verify 13 08 2010 02 59 04 GMT 0600 Account Type Current and Savings Account Number 33300002804 From Date 03 01 2010 To Date 08 08 2010 Change Confirm 5 Click the Confirm button The system displays the Adhoc Statement Request Confirm screen with the status message OR Click the Change button to change the transaction ORACLE Ad hoc Account Statement Request Adhoc Statement Request Confirm Transaction submitted for Adhoc Account Statement Request having reference 617407119160348 has been Initiated Adhoc Statement Request Confirm 13 08 2010 02 57 31 GMT 0600 Transaction Reference 617407119160348 Number Account Type Current and Savings Account Number 33300002804 From Date 03 01 2010 To Date 08 08 2010 Another Request 6 Click the Another Request button The system displays the Adhoc Statement Request screen ES ORACLE Stop Or Unblock Cheque Request 6 Stop Or Unblock Cheque Request This option allows you to block unblock a cheque It also allows you to block unblock set or batch of a cheque by entering the cheque range To stop or unblock a cheque 1 Navigate through Customer Services gt Cheques gt Stop or Unblock Cheque Request The system displays the Stop or Unblock Cheque Request screen Stop or Unblock Cheque Request Stop Or Unblock Cheque
37. eque Status Inquiry Cheque Status Inquiry 13 03 2010 03 10 53 GMT 0600 Cheque Status Inquiry The Cheque Status shall be displayed if the Cheque is a valid cheque Additional information for the Cheque shall be available if the Cheque has been presented to the bank Select Account 333000028 33300003807 ACC LTD USD 4 990 493 91 v Status All v Search By Cheque Number F Account Cheque Number Cheque Status Amount 33300003807 33300003807 33300003807 33300003807 33300003807 33300003807 33300003807 33300003807 33300003807 33300003807 33300003807 33300003807 33300003807 33300003807 33300003807 33300003807 33300003807 33300003807 33300003807 33300003807 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 NOT USED REJECTED NOT USED NOT USED NOT USED NOT USED NOT USED NOT USED NOT USED NOT USED NOT USED NOT USED NOT USED NOT USED NOT USED NOT USED NOT USED NOT USED NOT USED NOT USED 0 00 USD 0 00 USD 0 00 USD 0 00 USD 0 00 USD 0 00 USD 0 00 USD 0 00 USD 0 00 USD 0 00 USD 0 00 USD 0 00 USD 0 00 USD 0 00 USD 0 00 USD 0 00 USD 0 00 USD 0 00 USD 0 00 USD 0 00 USD Field Description Field Name Description Account Display This column displays the Account Number specified Cheque Number Display This column displays the Cheque number whose report is generated Cheque Status Display This column displays the Status of cheque
38. for which report is generated Reason Display This column displays the Reason for stopping the payment of the cheque SS ORACLE 9 Register Report This option allows the user to download view and register a report To download a report 1 Navigate through the menus to Customer Services gt Self Services gt Register Report The system displays the Register Report screen Register Report Register Report 13 08 2010 03 13 35 GMT 0600 Report Type CUSTOMER PROFILE DETAIL CRTCO1 Field Description Field Name Description Select Report Mandatory Drop Down Type Select the report type from the drop down list 2 Click the Go button The system displays the Register Report screen ES ORACLE Register Report Register Report Report Type CUSTOMER PROFILE DETAIL CRTCO1 Frequency Daily v Activation Date En Hour 00 w Report Parameters Register Report 13 03 2010 03 13 43 GMT 0600 Report Output Format PDF v Deactivation Date Dez Minute 00 Customer Id 333000028 ACC LTD FLEXCUBE DIRECT BANKING B001 Field Description Field Name Run Report Description Frequency Report Output Format Activation Date Deactivation Date Mandatory Drop Down Select the report frequency from the drop down list The options are e Daily e Weekly e Monthly e Once Mandatory Drop Down Select the report output format from the drop down li
39. fy 12 08 2010 01 46 45 GMT 1000 Do you want to change your login password 4 Click the Confirm button The system displays Change Password Confirm screen with the status message OR Click the Edit button to edit the entered details Change Password Confirm Password Changed Successfully Change Password Confirm 12 03 2010 01 46 45 GMT 1000 Your login password has been changed successfully 5 Click the OK button The system displays initial Change Password screen SS ORACLE Force Change Password 24 Force Change Password During login a first time user should be forced to change the initial login password and transaction password if configured provided by the bank Force Change Password will also be applicable when the password of the user has been reset by the Bank Administrator To change password 1 Logon to the Internet Banking application through new User id and password The system displays the Force change password screen a ORACLE Force Change Password Change Password Change Login Password User Id CUSER11 Existing Password New Pasword eeececece Normal Confirm New Password Change Transaction Password User Id CUSER11 Existing Password New Pasword eeeeeeeee Normal Confirm New Password keessssed eereeeeesl Rules for Login Password Password should be minimum 6 characters Password should be maximum 20 characters
40. gt Channel Deactrivation The system displays the Channel Deactivation screen Channel Deactivation Channel Deactivation 11 10 2010 11 25 52 GMT 0530 Channel Deactivation Channel From Date To Date J2ME based mobile banking MICORP 12 10 2010 fal 14 10 2010 E go Browser based mobile banking MICORP En ER Deactivate Field Description Column Name Description Channel Display This column displays the channel description Select the checkbox of the channel for which you want to deactivate the user SR ORACLE Deactivate User Channel Column Name Description User Id Display This column displays the user id with respect to the channel From Date Mandatory Picklist Select the start date for deactivation from the pick list To Date Mandatory Picklist select the end date for deactivation from the pick list 2 Click the Deactivate button The system displays Channel Deactivation Verify screen Channel Deactivation Verify Channel Deactivation Verify 11 10 2010 11 26 31 GMT 0530 Channel From Date To Date J2ME based mobile banking MICORP 12 10 2010 14 10 2010 3 Click the Change buiton to navigate to the previous screen of Channel Deactivation OR Click the Deactivate button for confirmation The system displays Channel Deactivation Conform screen Channel Deactivation Confirm Mobile User Deactivated Successfully Transaction submitted for Channel Deactivation having reference 1
41. he Confirm button The system displays the Alert screen with the confirmation message OR Click the Back button to return to the previous screen Alert Confirm Alerts updated successfully 24 04 2012 00 07 38 GMT 0530 Customer Alerts Customer No 004001641 Alert Description TD Status Alert Not Applicable Not Applicable 6 Click the Register Another button to register another alert SR ORACLE Alerte 12 3 Alerts Account Alerts These alerts are sent when any transactions are done in the account selected To send account alerts 1 Navigate through the menus to Customer Services gt Self Services gt Alerts The system displays the Alerts screen Alerts 24 04 2012 00 08 42 GMT 0530 User Alerts Customer Alerts Customer No Account Alerts Account Number 004001641 00400164101 Bank Futura Neethle Street London 2 Click the Get Alerts button The Alerts detail screen is displayed Alerts 24 04 2012 00 11 00 GMT 0530 User Alerts Customer Alerts Customer No Account Alerts Account Number 004001641 00400164101 Bank Futura Neethle Street London Alert Description Email Parameters CT Account Balance Alert O Account Status Alert O Cheque Stop Alert O Clearing Cheque Returned Alert O Funds Transfer Alert O Transaction Status Alert Field Description Field Name Description Alert Description Display This column d
42. he external account from statement view The system displays the Verify and Confirm screen for Delete External Account statement External Account Statement Details External Account Statement Details 26 08 2010 03 09 44 GMT 1000 Bank BANCA INTESA SPA Account Statement Period 19 Aug 2010 to 26 Aug 2010 Account Number 123456 Currency INR Statement Number Effective Date Closing Date Pages Available Opening Balance Closing Balance Receiving Date 1 24 08 2010 31 08 2010 500 000000 0 000000 Field Description Column Name Description Statement Number Display This column displays the statement number of the selected account Click the link to view the account statement related to the selected account number Effective Date Display This column displays the effective date of the account statement Closing Date Display This column displays the closing date of the account statement Pages Available Display This column displays the number of pages for a particular statement number Opening Balance Display This column displays the opening balance of the account as on statement date Closing Balance Display This column displays the closing balance of the account Receiving Date Display This column displays the statement receipt date 3 Click the link below the Statement Number column The system displays the External Account Transaction Details screen os ORACLE External Account Statement
43. iewing sent messages Sent Messages e Sending messages Compose a ORACLE Mailbox 18 1 Viewing Received Message The Inbox folder stores all the bulletin messages sent to you You can view the individual messages by clicking on the sender s name The following procedure explains the steps to access Inbox and view a message stored within it To view received messages 1 Navigate through the menus to Customer Service gt Mailbox The system displays the Messages screen Mailbox 23 04 2012 22 00 42 GMT 0530 gt Compose Message Inbox gt Interactions __ Inbox No Interactions found k Sent Messages 2 Click the Inbox tab The system displays following screen Mailbox Inbox 23 04 2012 22 34 09 GMT 0530 gt Compose Message Inbox gt Interactions A Inbox gt Interactions 1 BBB Records 1 to 1 of 1 Page 1 of 1 BE gt Alerts Message Id Subject Sender Customer Id Received Expires Is Read gt Bulletins 177673105382211 Demand Draft and Cheques Accounts Department 004004500 23 04 2012 22 32 48 23 08 2012 05 30 00 N gt Tasks k Sent Messages Field Description Field Name Description Message ld Display This field displays the conversation id This will be displayed only in the Interactions Messages folder Subject Display This field displays the descriptive synopsis of the message It also acts as a link to access the message ue ORACLE Field Name Mailbox
44. in uppercase alphabets Password can contain special characters Password can contain numeric characters Password must contain one of the following as first char Lowercase alphabets Uppercase alphabets Numeric characters Password must contain one of the following as last char Lowercase alphabets Uppercase alphabets Numeric characters Allowed Special characters Password can contain 5 successive characters Password can contain 5 repetitions Following personal details should not be included in your password First Name Last Name Birth Date User Id Customer Id Field Description Field Name Description User Id Display This field displays your user id Change Option Mandatory Dropdown select the login or transaction password which is to be changed Existing Password Mandatory Numeric Type the old password oe ORACLE Account Closure Field Name Description New Password Mandatory Numeric Type your New Password The password strength is displayed on entering the new password Note This new password should be as per Password Policy displayed below the text fields in the above screen set by the bank Confirm New Mandatory Numeric Password Type the new password 3 Click the Change button The system displays Change Password Verify screen OR Click the Clear button to clear the fields Change Password Verify Change Password Veri
45. iption Field Name Description ee ORACLE Preferences Field Name Description Account No Display This column displays the Account number Account Nick Conditional Alphanumeric name Type the nick name for the account number This field is activated for the account number for which the check box is selected Set as favorite Conditional Checkbox Select the check box to make the account as a favorite account 3 Click the Save button The system saves the settings and displays the preferences screen 4 Click the Set Preference button The system displays the Preferences Verify screen Preferences Verify Preferences Verify 13 08 2010 04 41 33 GMT 0600 Existing User ID CUSER1 Colours Dark Blue TimeZone America Denver Landing Transaction ACCOUNT CONSOLIDATED VIEW Favourite Transactions ACCOUNT ACTIVITY ACCOUNT DETAILS ACCOUNT OVERVIEW ADD EXTERNAL ACCOUNT TERM DEPOSIT PAYOUT INSTRUCTIONS 5 Click the Confirm button The system displays the Preferences Confirm screen with the status message OR Click the Back button to change the user preferences Preferences Confirm Transaction submitted for Preferences having reference 684104534161036 has been Initiated Preferences Confirm 13 08 2010 04 41 33 GMT 0600 Existing User ID CUSER1 Colours Dark Blue TimeZone America Denver Landing Transaction ACCOUNT CONSOLIDATED VIEW Favourite Transactions ACCOUNT ACTIVITY ACCOU
46. is field displays if the overdraft is allowed Minimum Balance Display required This field displays the minimum balance require for the product 2 Enter the appropriate details in the relevant field 3 Click the Submit button The system displays the Open New account verify screen Open New account Verify Open New Account 25 08 2010 20 51 14 GMT 0530 Account Details Product SAVINGS ACCOUNT PREMIER Product Type Saving Account Branch BANK FUTURA ILM 4 Currency GBP Product Details Cheque Book Facility Overdraft Allowed Minimum Balance Required Back Confirm 4 Click the Back button to return to the previous screen OR Click the Submit button The system displays the Open New Account Confirm screen WE ORACLE Open New Account Confirm Transaction submitted for Open New Account having reference 102123860185222 has been Auto Authorized Account Closure Open New Account Account Details Product Product Type Branch Currency Product Details Cheque Book Facility Overdraft Allowed Minimum Balance Required SAVINGS ACCOUNT PREMIER Saving Account BANK FUTURA ILM 4 GBP 25 08 2010 20 51 27 GMT 0530 5 Click the OK button The system displays the open new account initiate screen 101 ORACLE ATM Branch Locator 2 ATM Branch Locator This transaction allows you view the address and location of the ATM and the Branch To Open Additional acco
47. isplays the alert description Select the checkbox of the alert description to register for the Alert ORACLE Alerte Field Name Description Email Display This column displays the Mail id at which the alert will be sent This field will get displayed SMS Display This column displays the Mobile SMS at which the alert will be sent Parameters Conditional Numeric 100 Type the threshold percentage for Alerts Registration This field will get activated on selecting the Limit threshold Alert checkbox 3 Select the Alert Description 4 Click the Register De Register button The system displays the Alert verification screen Alerts Verify 24 04 2012 00 12 26 GMT 0530 Account Alerts Account Number 00400164101 Alert Description Parameters Account Balance Alert 9835389311 Not Applicable Account Status Alert 9835389311 Not Applicable 5 Click the Confirm button The system displays the Alert screen with confirmation message OR Click the Back button to return to the previous screen Alert Confirm Alerts updated successfully 24 04 2012 00 24 46 GMT 0530 Account Alerts Account Number 00400164101 Alert Description mai Parameters Account Balance Alert 9835389311 Not Applicable Account Status Alert 9835389311 Not Applicable 6 Click the Register De Register Another button to register another alert SS ORACLE E statement Subscription unsubscription 13 E statement Subscri
48. k K Vane D Kumbalgodu pon Dommasandra Tirupathi othnur A B Shikaripalya W palya Muthanallur Bagalur Uttan Hakkipikki Guddahatti Colony village J e 3 gt s Attibele Bidadi Somanahalli Bannerghatta Mookandapali A National Park Hosur Description ATM Branch List Brach Details Name Branch Code Address Display This column displays the ATM Branch list to select to view the ATM Branch address Display This field displays the name of the branch of the bank Display This field displays the branch code of the bank Display This field displays the address of the branch of the bank 3 Click the Map satellite to view the map view satellite view of the ATM Branch resopectively WE ORACLE Account Closure Open New Account Confirm ATM Branch Locator ATM Branch List it eas vate E SH wm Branch Details Villag Name Bank Futura Bank Futura a Gd ns 3 Branch E09 code Address Unit 1 Block A California USA Unit 1 Block A California Bengaluru ohant Nagar F Kumbalgodu D gt f Bidadi Attibele j Mookandapa Hosur H lg Bathiapal Google 2091 Google dmagery G2011 TerraMetrigs STefms bf Usel H apd ata We ORACLE ORACLE Oracle FLEXCUBE Direct Banking Corporate Customer Services User Manual May 2012 Version Number 12 0 0 Oracle Corporation World Headquarters 500 Oracle Parkway Redw
49. ld Description Field Name Description Primary Email id Mandatory Alohanumeric Type the primary email id to which the E statement is to be sent Secondary Email Optional Alohanumeric id Type the secondary email id to which the E statement is to be sent Frequency Mandatory Dropdown Select the frequency at which the e statement is required The options are e Annual e Daily e Fortnightly e Monthly e Quarterly e Semi Annual e Weekly Month Conditional Dropdown select the Month on which the e statement is required This field will be enabled on selecting Annual quarterly Semi annually in the frequency field Day of the week Conditional Dropdown Select the day of the week on which the e statement is required This field will be enabled on selecting fortnightly weekly in the frequency field ae ORACLE E statement Subscription unsubscription Field Name Description Day of the Month Conditional Dropdown Select the day of the month on which the e statement is required This field will be enabled on selecting Monthly in the frequency field Terms and Mandatory Checkbox Conditions Select the checkbox of terms and conditions 3 Click the Terms and Conditions link to view the terms and conditions 4 Click the Subscribe button to subscribe for the E statement the system displays the E statement Subscription Unsubscription verify screen OR Click the Unsubscribe button to unsubscribe fo
50. mit Field Description Field Name Description Select Account Mandatory Drop Down Select the account number from the accounts displayed in the drop down list No of Cheque Books Mandatory Drop Down Select the no of cheque books from the drop down list Cheque Book Type Cheque Book Option Delivery details Mandatory Drop Down Select the type of cheque books from the drop down list Mandatory Drop Down select the number of cheque leaves needed from the drop down list The options are e Cheque Book With 10 Leaves e Cheque Book With 25 Leaves e Cheque Book With 50 Leaves ei ORACLE Field Name Mode of delivery City Branch Name Address City State Country Postal code Phone Cheque Book Request Description Mandatory Radio button Select the Radio button from the available radio buttons The options available are e Branch e Courier Note On selecting the Branch radio button the fields mention below shall be display fields Conditional Dropdown the City to which the branch belongs from the drop down ist Conditional Dropdown Select the branch from where the cheque book will be collected from the drop down list Optional Alphanumeric 35 Type the Name to which the delivery shall be done Optional Alphanumeric 34 3 Type the address for delivery of cheque book s Optional Alphanumeric 35 Type the city to which the address belongs
51. n clear the security keyboard option and can use the keyboard To log in to ORACLE FCDB 1 Enter the appropriate URL of the application provided in the address bar 2 The system displays the main page of the Oracle FLEXCUBE Direct Banking application ORACLE Login Oracle FLEXCUBE Direct Banking ORACLE Login ATM Branch Locator C use virtual keyboard Password Click here to enter by hovering Language English Oracle FLEXCUBE Direct Banking Copyright 2008 2010 Oracle Financial Services Software Limited All rights reserved This product is protected by Indian and International copyright laws as described in the About box Field Description Field Name Description User ID Mandatory Alphanumeric 20 Type the unique user ID Password Mandatory Alphanumeric 20 Type the password Theme selection Optional Dropdown Select the theme from the dropdown displayed inline to the user id field By default the theme will be set as per the set preferences Language Optional Dropdown Select the language for the application Use Virtual Optional Check Box Keyboard Select the Use Virtual Keyboard check box to use the virtual keyboard By default this check box is checked S ORACLE Login Field Name Description Click here to enter Optional Check Box by hovering Select the Click here to enter by hovering check box to enter the password by moving the mouse o
52. not be included in your password First Name Account Closure 28 02 2011 11 20 41 GMT 0530 Change Login Password User ID Display This field displays the user ID Existing Password New Password Mandatory Alphanumeric 18 Type the old password Mandatory Alohanumeric 18 Type the new password The password strength is displayed on entering the new password 95 ORACLE Field Name Confirm New Password Account Closure Description Mandatory Alphanumeric 18 Type the new password to confirm Change Transaction Password User ID Existing Password New Password Confirm New Password Use Virtual Keyboard Click here to enter by hovering Display This field displays the user ID Mandatory Alphanumeric 18 Type the old password Mandatory Alphanumeric 18 Type the new password The password strength is displayed on entering the new password Mandatory Alphanumeric 18 Type the new password to confirm Optional Check Box Select the Use Virtual Keyboard check box to use the virtual keyboard By default this check box is checked Optional Check Box Select the Click here to enter by hovering check box to enter the password by moving the mouse over the keyboard without clicking the keys By default this checkbox is checked 2 Enter the appropriate details in the relevant field 3 Click the Change button The system displays the home
53. numeric 35 Type the city to which the address belongs State Optional Alohanumeric 35 Type the state to which the city belongs Country Optional Alohanumeric 35 Type the country of the address Postal code Optional Alohanumeric 35 Type the postal code Phone Optional Alohanumeric 35 Type the phone number 3 Click the Submit button and the Reissue transaction password Verify page is displayed OR Click the Another Service Request button to return to the service request screen SN ORACLE Reissue Transaction Password Reissue transaction Password Verify Reissue Transaction Password Verify Channel Internet Delivery Details Mode of Delivery Branch City Mumbai Branch Name Name Address City State Country Zip Postal Code Phone User Reference disclaimer Note Bank Futura Capital Market Branchi Mr Amey Corp 79 Strand Charing Cross London Mumbai Mumbai UNITED KINGDOM 25 08 2010 20 03 42 4 Click the Confirm button The system displays the Reissue transaction Password Confirm screen OR Click the Change the button to change the details Transaction submitted for Reissue Transaction Password having reference 122167389184959 has been Auto Authorized Reissue Transaction Password Confirm Channel Internet Delivery Details Mode of Delivery City Branch Name Name Address City State Country Zip Postal Code Phone
54. olicy GL to check the password policy 5 Select the required checkbox Input the required data 6 Click the Update button The system displays the Subscribe Unsubscribe additional Channels Verify screen Subscribe Unsubscribe additional Channels Verify Subscribe Unsubscribe Banking Channel Verify 13 08 2010 04 20 01 GMT 0600 Unsubscribe Channel JAVA Based Mobile Banking User ID CUSER1 7 Click the Back button to return to the previous screen to make the changes OR Click the Confirm button to unsubscribe the selected channels The system displays the Subscribe unsubscribe Banking channels Confirm screen Subscribe Unsubscribe additional channel Confirm Transaction submitted for Subscribe Unsubscribe Banking Channel having reference 177130520160933 has been Initiated Subscribe Unsubscribe Banking Channel Confirm 13 08 2010 04 20 01 GMT 0600 Unsubscribe Channel JAVA Based Mobile Banking User ID CUSER1 8 Click the Ok button to Return to the Subscribe Subscribe Banking Channels ee ORACLE Preferences 16 Preferences The Preferences option allows you to change the user ID set the preferred language preferred color home page favorite transactions and favorite accounts and nick names The user can access favorite transactions and accounts directly instead of accessing it through the main menu To set user preferences 1 Navigate through the menus Customer Services gt Self Services gt Prefe
55. on Stop Payment Cheque Number 3 Click the Confirm button The system displays the Unblock Cheque Request Confirmed screen with the status message Unblock Cheque Request Confirmed ee ORACLE Stop Or Unblock Cheque Request Transaction submitted for Stop Or Unblock Cheque Request having reference 192412163160356 has been Initiated Stop Cheque Request Confirmed 13 08 2010 03 01 32 GMT 0600 EBanking Reference No 192412163160356 Account Number 33300002811 Reason Stop Payment Cheque Number 4 Click the OK button The system displays the Stop Or Unblock Cheque Request screen SC ORACLE Cheque Book Request 7 Cheque Book Request The Cheque Book Request option allows you to request for a cheque book To request for a cheque book 1 Navigate through Customer Services gt Cheques gt Cheque Book Request The system displays the Cheque Book Request screen ER ORACLE Cheque Book Request Cheque Book Request Cheque Book Request 15 04 2011 13 00 00 GMT 0530 Your request for Cheque Book will be processed and the Cheque Book shall be mailed to the address registered with us Select Account Select v No of Cheque Booker Select v Cheque Book Type Select v Cheque Book Option Select Delivery Details Mode of Delivery Branch Courier Select City E Select Branch w Name Address City State Country Zip Postal Code Phone Sub
56. ood Shores CA 94065 U S A Worldwide Inquiries Phone 1 650 506 7000 Fax 1 650 506 7200 oracle com Copyright 2012 Oracle and or its affiliates All rights reserved This document is provided for information purposes only and the contents hereof are subject to change without notice This document is not warranted to be error free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle is a registered trademark of Oracle Corporation and or its affiliates Other names may be trademarks of their respective owners Hardware and Software Engineered to Work Together Wey ORACLE
57. ption unsubscription This allows you to subscribe unsubscribe for e statement To subscribe unsubscribe for E statement 1 Navigate through the menus to Customer Services gt Self Services gt E statement Subscription Un subscription The system displays the E statement Subscribe Un subscribe screen E statement Subscription Un subscription E Statement Subscription Unsubscription 13 08 2010 04 15 09 GMT 0600 Account Type Select Account No Select K Indicates mandatory fields Indicates mandatory if particular option is enabled Field Description Field Name Description Account Type Mandatory Dropdown Select the account type from the dropdown list Account No Mandatory Dropdown Credit Card No Select the account No Credit Card No from the dropdown list 2 Click the Submit button The system displays the E statement subscription un subscription screen with detailed E statement Subscription Unsubscription SS ORACLE E statement Subscription unsubscription E Statement Subscription Unsubscription 13 08 2010 04 15 51 GMT 0600 Account Type CASA Account No 333000028 33300002807 ACC LTD JPY 549 808 Primary Email Id Secondary Email Id Frequency Month Select v Day Of the Week Day Of the Month Select v C Terms and Conditions Indicates mandatory fields Indicates mandatory if particular option is enabled Fie
58. r the statement E statement Subscription Unsubscription Verify E Statement Subscription Unsubscription Verify 13 08 2010 04 16 56 GMT 0600 Account Type CASA Account No 333000028 33300002807 ACC LTD JPY 549 808 Primary Email Id abc yahoo com Secondary Email Id abcd yahoo com Frequency Annual Month August 5 Click the Change button to return to the previous screen to modify the input data OR Click the Confirm button The system displays the E statement Subscription Unsubscription confirm screen E statement Subscription Unsubscription Confirm Transaction submitted for E Statement having reference 126570435160919 has been Initiated E Statement Subscription Unsubscription Confirm 13 08 2010 04 16 56 GMT 0600 Account Type CASA Account No 333000028 33300002807 ACC LTD JPY 549 808 Primary Email Id abc yahoo com Secondary Email Id abcd yahoo com Frequency Annual Month August 6 Click the OK button to return to the E statement Subscribe unsubscribe screen SS ORACLE Deactivate User Channel 14 Deactivate User Channel This transaction allows you to deactivate disable the access to the existing user through other channels These additional channels can be any channels like browser based or J2ME mobile banking channel Using this transactions you can deactivate your mobile banking channel users To deactivate user channel 1 Navigate through the menu to Customer Services gt Self Services
59. rd The system displays the First Time Login screen z ORACLE First time login Step 1 Terms and Conditions Step 1 Step 2 Step 3 Step 4 Step 5 Terms and Conditions Force Change Password gt Set Account Nicknames gt Set Payment Limits b Complete BY USING THE ORACLE WEB SITES YOU AGREE TO THESE TERMS OF USE IF YOU DO NOT AGREE TO THESE TERMS OF USE PLEASE DO NOT USE THE ORACLE WEB SITES Welcome to the Oracle Web sites the Sue Through the Site you have access to a variety of resources and content These include a software and software as a service offerings Software b Web pages data messages text images photographs graphics audio and video such as podcasts and Webcasts and documents such as press releases white papers and product data sheets Materials and c forums discussion groups chat areas bulletin boards blogs wikis e mail functions and other services in connection with which you can upload download share email post publish transmit or otherwise access or make available Content as defined below Community Services Software Materials Community Services and other information content and services are collectively referred to as Content By accessing or using the Site or the Content provided on or through the Site you agree to follow and be bound by the following terms and conditions concerning your access to and use of the Site and the Content provided on or through the Site Terms of U
60. rences The system displays the Preferences screen SS ORACLE Preferences Preferences Preferences 13 08 2010 04 25 00 GMT 0600 Existing User ID CUSER1 Specity New UserID OOOO i E Set Language Preference Languages Set Landing Page Transaction List Select Account Overview Add External Accounts Amend Term Deposit Beneficiary Maintenance Change Users Limits Cheque Status Inquiry Credit Limit Enquiry Demand Draft Pay Order Request Domestic Funds Transfer E Statement Export Collection Financing Account Activity Financing Profit Percentage Financing Settlement Forex Deal Booking Interest Rate Inquiry International Account Transfer Investors Account Opening Inquiry LC Amendment Initiate Loan Calculator Loan Repayment Inquiry Lock Transaction Password Modify Account Structure Multiple Internal Transfer Open Term Deposit Own Account Transfer Pending Transfer Redeem Term Deposit Repayment Enquiry SEPA Credit Transfer Setup Account Structure Stop Or Unblock Cheque Request Subscribe Unsubscribe Banking Channel Transactions View Account Structure View Export Bill View Import LC View Registered Reports OOOOOOODOOOOODADOAOOODOAOADOAOODOAOOAOAADOAOAOODOAAOAAAOAOAOORO Set Favourite Accounts and NickNames OOOOOOOOAOOOOAADOAOOODOOAAOAOAADOAOAOAAAOOAOAAAAOAAAOAAOAAGDA anding Page functionality is only applicable for Classic version Field Description View User ID
61. ribe from the channels 3 Select the check box to unsubscribe for sms Banking OR AND Select the check box to unsubscribe forJAVA Based Mobile Banking OR AND Select the check box to unsubscribe for Browser Based Mobile Banking 4 Click the update button The system displays the Subscribe unsubscribe Banking channels verify screen Subscribe Unsubscribe additional channel Verify Subscribe Unsubscribe Banking Channel Verify 13 08 2010 04 20 01 GMT 0600 Unsubscribe Channel JAVA Based Mobile Banking User ID CUSER1 Change Confirm 5 Click the Back button to return to the previous screen to make the changes OR SS ORACLE Subscribe unsubscribe additional Channels Click the Confirm button to unsubscribe the selected channels The system displays the Subscribe unsubscribe Banking channels Confirm screen Subscribe Unsubscribe additional channel Confirm Transaction submitted for Subscribe Unsubscribe Banking Channel having reference 177130520160933 has been Initiated Subscribe Unsubscribe Banking Channel Confirm 13 08 2010 04 20 01 GMT 0600 Unsubscribe Channel JAVA Based Mobile Banking User ID CUSER1 6 Click the Ok button to Return to the Subscribe Subscribe Banking Channels SR ORACLE Subscribe unsubscribe additional Channels 15 2 Subscribe for Other Channels To Subscribe for other channels 1 Navigate through the menu to Subscribe Unsubscribe additional Channels The system
62. rm button The system displays the Manage External Account Confirm screen with the status message Manage External Account Confirm External Account Details Added Successfully Manage External Account Confirm 13 08 2010 03 23 48 GMT 0600 Account Number 00000005910 Account Name RITE account SWIFT Code BCITITM1 Bank Name BANCA INTESA SPA Address 116 VIA TERRASANTA PALERMO Currency EUR Effective Date 14 08 2010 Closing Date 30 08 2010 7 Click the OK button The system displays the Manage External Accounts screen ae ORACLE External Account Statement 11 External Account Statement Using External Account statement you can see the Account statements for external accounts registered Account statement will be displayed only if any MT940 statement is received from the other Bank To view external account statement 1 Navigate through the menus to Manage External Accounts gt External Account Statement The system displays the External Account Statement screen External Account Statement External Account Statement 26 08 2010 03 10 18 GMT 1000 Predefined Period Last 7 Days e Effective Date E Closing Date l Account Number Currency Description Effective Date Closing Date BANCA INTESA SPA 123456 INR abc 12 08 2010 02 09 2010 v CH en View statement ORACLE Field Description Field Name External Account Statement Description Select any one of the radio button given b
63. rts Customer Number Conditional Drop Down Select the customer number from the drop down list This field is enabled if the Customer Alerts radio button is selected Account Number Conditional Drop Down Select the account number from the drop down list This field is enabled if the Account Alerts radio button is selected 2 Click the Customer Alerts radio button Select the Customer No Click the Get Alerts button The system displays the Alerts detail screen Alerts 23 04 2012 23 56 07 GMT 0530 User Alerts Customer Alerts Customer No 004001641 O Account Alerts Account Number Alert Description Fi Beneficiary Alert O Bill Pay Alert F TD Open Alert g TD Status Alert i ORACLE Alerte Field Description Field Name Description Alert Description Optional Check Box Select the Alert Description check box to set an alert lt displays the brief description of an alert Note Alerts shown in screen are for sample purpose Actual alerts configured in application might be different Note In Case Customer Alerts alert will be delivered to the e mail and mobile number specified at customer profile 3 Select the alert description 4 Click the Register De Register button The system displays the Alert verification screen Alerts Verify 24 04 2012 00 07 38 GMT 0530 Customer Alerts Customer No 004001641 Alert Description TD Status Alert Not Applicable Not Applicable 5 Click t
64. s Department Expires 23 09 2012 00 00 00 Customer 004004500 Channel FCDB Subject Demand Draft and Cheques Demand Draft Request is ORACLE Mailbox 18 2 Sending Messages To communicate with the bank authorities the Mailbox offers a message sending option You can write about any problems that you may have faced errors in the system transactions that may have not completed and any other issues and address them to the bank It is a very effective method of communicating with the bank To send messages 1 Navigate through the menus to Mailbox The system displays the Messages screen Mailbox 23 04 2012 22 00 42 GMT 0530 Inbox Submit a question using our secured messaging form below You can expect a response in 2 business days Sent ee Your personal financial information is held in strictest confidence Select the subject of this Select from here Customer Select H Enter your message below Messages are limited to approximately 2000 characters or 200 words of text 2 Select an appropriate category for this message from the drop down list adjacent to Step 1 Select what this message Is about 3 Select a subject for the message from the drop down list adjacent to Step 2 Select the subject of this message 4 Type the message in the message box 14 ORACLE Mailbox Message Mailbox Compose 23 04 2012 22 00 42 GMT 0530 Inbox Submit a question using our secured messaging form b
65. se and our Privacy Policy Oracle Corporation and its affiliated companies Cie or Oracle may revise the Terms of Use and Privacy Policy at any time without notice to you The revised Terms of Use and Privacy Policy will be effective when posted You can review the most current Terms of Use athttp Awww_oracle com html terms html and Privacy Policy at http www_oracle com html privacy html 1 Terms Applicable to Specific Content and Areas of the Site Some areas of the Site or Content provided on or through the Site may have additional rules guidelines license agreements user agreements or other terms and conditions that apply to your access or use of that area of the Site or Content including terms and conditions applicable to a corporation or other organization and its users If there is a conflict or inconsistency between the Terms of Use and the rules guidelines license agreement user agreement or other terms and conditions for a specific area of the Site or for specific Content the latter shall have precedence with respect to your access and use of that area of the Site or Content 2 Use of Software Your use of Software is subject to all agreements such as a license agreement or user agreement that accompanies or is included with the Software ordering documents exhibits and other terms and conditions that apply License Terms In the event that Software is provided on or through the Site and is not licensed for your use through
66. ssion specified The system displays the View User Session screen View User Session Session Summary 13 08 2010 04 43 36 GMT 0600 Channel User Id CUSER1 Session Start 13 08 2010 03 55 32 GMT 0600 Transaction Name Transaction Date Login LGN 13 08 2010 03 55 32 GMT 0600 Transactions VAT 13 08 2010 03 55 50 GMT 0600 Transactions VAT 13 08 2010 03 55 51 GMT 0600 Loan Interest Rates LIR 13 08 2010 03 55 53 GMT 0600 Mailbox IMS 13 08 2010 03 55 56 GMT 0600 Transactions VAT 13 08 2010 03 55 51 GMT 0600 Transaction Blackout TBO 13 08 2010 03 56 00 GMT 0600 Alerts ALR 13 08 2010 04 09 12 GMT 0600 Alerts ALR 13 08 2010 04 11 12 GMT 0600 Alerts ALR 13 08 2010 04 13 19 GMT 0600 Preferences UPS 13 08 2010 04 25 00 GMT 0600 Preferences UPS 13 08 2010 04 27 58 GMT 0600 Preferences UPS 13 08 2010 04 28 49 GMT 0600 Preferences UPS 13 08 2010 04 29 18 GMT 0600 Set Account Preferences ACN 13 08 2010 04 37 23 GMT 0600 Set Account Preferences ACN 13 08 2010 04 38 55 GMT 0600 Preferences UPS 13 08 2010 04 39 25 GMT 0600 Set Account Preferences ACN 13 08 2010 04 39 49 GMT 0600 Set Account Preferences ACN 13 08 2010 04 39 55 GMT 0600 Set Account Preferences ACN 13 08 2010 04 40 14 GMT 0600 Preferences UPS 13 08 2010 04 40 30 GMT 0600 Preferences UPS 13 08 2010 04 41 18 GMT 0600 Preferences UPS 13 08 2010 04 41 33 GMT 0600 Preferences UPS 13 08 2010 04 41 38 GMT 0600 Field Description
67. st The options are e PDF e HTML e Excel Conditional Pick List select the report activation date from the pick list This field is displayed depending upon the selection in the frequency field Conditional Pick List select the report deactivation date from the pick list This field is displayed depending upon the selection in the frequency field Si ORACLE Register Report Field Name Description Hour Conditional Drop Down Select the time in hours from the drop down list This field is displayed depending upon the selection in the frequency field Minute Conditional Drop Down Select the time in minutes from the drop down list This field is displayed depending upon the selection in the frequency field 3 Select the report frequency and report download format 4 Enter the date range 5 Click the Run Report button The system displays the File Download Security Warning screen File Download Security Warning File Download Security Warning Do you want to open or save this file E Name internet Type HTML Document 897 bytes From 10 150 81 240 While files from the Intermet can be useful this file type can potentially harm your computer IF pou do not trust the source do not open or save this software Whats the risk 6 Click the Save button to save the file OR Click the Cancel button to close the window To Register a report 7 Click the Register button on the Regis
68. submitted for Lock Transaction Password having reference 596075418180429 has been Auto Authorized Lock Transaction Pin Confirm 24 08 2010 00 56 32 GMT 1000 Channel User Id 5 Click the OK button The system displays the Lock Transaction PIN screen SS ORACLE Open Additional Account 26 Open Additional Account This transaction allows you to open a new account directly through internet banking Note This transaction is available only for conventional CASA product To Open Additional account 1 Navigate through the menus to Customer Services gt Open New Account The system displays the Open new Account screen Open Additional account Open New Account 25 08 2010 20 50 48 GMT 0530 Select Product Select Branch Select Currency Select y Field Description Field Name Description Select Product Optional Dropdown Select the Product for which a New account is to be cxreated from the dropdown list Branch Optional Dropdown Select the branch in which a New account is to be created from the dropdown list Ss ORACLE Account Closure Field Name Description Currency Optional Dropdown Select the currency in which a New account is to be created from the dropdown list On selecting the above fields the following fields are displayed Product details Cheque book Display facility This field displays if the cheque book facility is allowed Overdraft allowed Display Th
69. t Account Mandatory Dropdown Select the account for which the stop payment report is to be generated from the dropdown list Status Mandatory Dropdown Select the status of cheque for which report is generated from the dropdown list From Date Mandatory Pick List Select the date from which the report is to generated To Date Mandatory Pick List Select the date from which the report is to be generated Search by Cheque Optional cheque box Number Select the check box if the search criterion is to be defined by cheque number Cheque Number Conditional Numeric 20 Enter the particular cheque number whose status is to be inquired This field will be displayed only if Search by cheque number is ticked Cheque Range Conditional Numeric 20 Enter the cheque range whose status is to be required This field will be displayed only if Search by cheque number is ticked 2 Select the account number from the drop down menu 3 Select the cheque status and date range Cheque Status Inquiry Cheque Status Inquiry 13 08 2010 03 12 19 GMT 0600 The Cheque Status shall be displayed if the Cheque is a valid cheque Additional information for the Cheque shall be available if the Cheque has been presented to the bank Select Account Select Status All Search By Cheque Number F 4 Click the Submit button The system displays the status of the cheque and cheque amount i ORACLE Ch
70. t will be sent Parameters Conditional Numeric 100 Type the threshold percentage for Alerts Registration This field is enabled if the Limit threshold Alert checkbox is selected as the alert description 4 Select the Alert Description 5 Click the Register button The system displays the Alert verification screen 23 04 2012 23 51 24 GMT 0530 Limit Threshold Alert 9835389311 Limit Utilized Alert 9835389312 Applicable a ORACLE Alerte 6 Click the Confirm button The system displays the Alert screen with confirmation message OR Click the Back button to return to the previous screen Alert Confirm Alerts updated successfully 23 04 2012 23 51 24 GMT 0530 Limit Threshold Alert 9835389311 Limit Utilized Alert 9835389312 7 Click the Register De Register Another button to register another alert ae ORACLE Alerte 12 2 Alerts Customer Alerts These alerts are sent when any transactions are done in the customer number selected To Register Customer alerts 1 Navigate through the menus to Customer Services gt Self Services gt Alerts The system displays the Alerts screen Alerts 23 04 2012 23 53 27 GMT 0530 User Alerts Customer Alerts Customer No Account Alerts Account Number Field Description Field Name Description User Alerts Optional Radio button Customer Alerts Click the User Alerts radio button to select any one of the alerts Account Ale
71. tatement Request screen Adhoc Statement Request Adhoc Statement Request 13 03 2010 03 00 14 GMT 0600 Account Type Current and Savings Field Description Field Name Description Account Type Mandatory Drop Down Select the account type from the drop down list for which the ad hoc account statement is to be generated The options are e Current and Savings e Term Deposits ER ORACLE Ad hoc Account Statement Request 2 Select the Account Type 3 Click the Submit button The system displays Adhoc Statement Request screen Adhoc Statement Request Adhoc Statement Request 13 08 2010 02 57 36 GMT 0600 Account Type Current and Savings Account Number Select From Date en To Date ES Field Description Field Name Description Account Type Display This field displays the account type selected for which the ad hoc account statement is to be generated Account Number Mandatory Drop Down Select the account number from the drop down list lt displays the customer IDs and account numbers of the selected account type under them From Date Mandatory Pick List Select the start date from the pick list lt is the date from which the account statement is required To Date Mandatory Pick List Select the end date from the pick list It is the date up to which the account statement is required 4 Click the Submit button the system displays the Adhoc Statement Request Verify scre
72. ter Report screen The system displays the Report Registration Verification screen Report Registeration Verification Ss ORACLE Report Registration Verification Schedule Type Report ID Activation Date Deactivation Date Daily CRTCO1 14 08 2010 19 08 2010 Report Parameters Customer Id 333000028 ACC LTD FLEXCUBE DIRECT BANKING B001 Register Report 13 08 2010 03 17 00 GMT 0600 Schedule Time 15 45 ack Confirm 8 Click the Confirm button The system displays the Register Reports screen OR Click the Back button to navigate to the previous screen Report Registration Confirmation Transaction submitted for Register Report having reference 213151885160523 has been Initiated Report Registration Confirmation Schedule Type Report ID Activation Date Deactivation Date Daily CRTCO1L 14 08 2010 19 08 2010 Report Parameters Customer Id 333000028 ACC LTD FLEXCUBE DIRECT BANKING B001 To View a report 9 Log on to the Internet Banking application 13 08 2010 03 17 00 GMT 0600 Schedule Time 15 45 Register Another 10 Navigate through Customer Services gt Self Services gt View Registered Reports The system displays the Register Report screen 11 Click the GO button The system displays the Register Report screen 12 Select the report frequency and report download format 13 Enter the date range 14 Click the View Reports button The system displays the Report screen
73. ule screen for reminder Reminder Schedule Reminder Schedule 24 04 2012 17 36 40 GMT 0530 Reminders for Today Reminders due during this week Reminders due during this month 24 04 2012 Draft Reminder Daily End Date 25 04 2012 Demand Draft gt Dismiss Delete Modify 2 Initially it shows Reminders for today tab showing today s reminders 3 Click the Dismiss Delete Modify links in order to dismiss delete of modify the reminder respectively Reminder Schedule Reminder Schedule 24 04 2012 17 36 40 GMT 0530 Reminders for Today Reminders due during this week Reminders due during this month 24 04 2012 Draft Reminder Daily End Date 25 04 2012 Demand Draft Dismiss Delete Modify Register New Reminder 4 Click on the Reminder Due during this week tab The system displays reminders due for current week Reminder Schedule Reminder Schedule 23 04 2012 23 23 46 GMT 0530 Reminders for Today Reminders due during this week Reminders due during this month gt 24 04 2012 gt 25 04 2012 gt 26 04 2012 gt 27 04 2012 gt 28 04 2012 5 Click on the date link to view the reminder set for that particular day The system displays screen as below ue ORACLE Reminders Reminder Schedule Reminder Schedule 23 04 2012 23 23 46 GMT 0530 Reminders for Today Reminders due during this week Reminders due during this month a 24 04 2012 Draft Reminder Daily End Date 25 04 2
74. umeric 16 Type the account nick name in this field Re ORACLE Preferences Field Name Description Set as favorite Optional Check Box Select the check box against the accounts that you want to set as favorite accounts The user can access favorite accounts directly instead of accessing it through the main menu 2 Click the set favorite account and Nicknames link The system displays the set account preference screen Set Account Preference Set Account Preferences 13 08 2010 04 29 23 GMT 0600 Disable Account Nickname Term Deposits I Current and Savings Account No Account Nickname Set As Favourite 333000028 00000005878 333 INR 00000005882 333 INR 00000005883 333 INR 00000005962 333 INR 00000005972 333 INR 00000005973 333 INR 00000005986 333 INR 00000005987 333 INR 00000005994 333 USD 00000005997 333 USD 00000005998 333 INR 00000005999 333 INR 00000006109 333 INR 00000006116 333 INR 00000006122 333 INR 00000006133 333 USD 00000006134 333 USD 00000006141 333 INR 00000006153 333 USD 00000006210 333 USD 00000006211 333 USD 00000006212 333 USD 00000006216 333 USD 00000006230 333 GBP 00000006232 333 USD 00000006240 333 USD DDDDDDDDDDDDDDDDDDDDDDDDDDD 00000006243 333 USD Field Descr
75. unt 1 Navigate through the menus to Tools gt ATM amp Branch Locator The system displays the ATM Branch locator screen Open Additional account ATM Branch Locator Enter location Fields marked as are mandatory Field Description Field Name Description Enter Location Mandatory alohanumeric Select the Product for which a New account is to be cxreated from the dropdown list 2 Type the location and click the search button the system displays the ATM and branches in the location mentioned PS ORACLE ATM Branch Locator ATM Branch Locator Account Closure Enter location USA ATM Branch List K Bank Futura Bank Futura smaranah a andia Field Description Field Name sapete gy adrapura Agrahara Tha gt u v Mota Bnahalli aachenalli K Zeg akore SW Satellite Branch Details Sommeveradi teva Challahalli Devanahalli a4ala village Puttaiahyana Name Bank Futura Branch E09 code Address Unit 1 Block A California USA Unit 1 Block A California Sonnenahalli village Sonnapanahalli Singahalli Hesaraghatta Bagaluru Thavare Nelamangala Mugabala Kannur Chikbanavara Hoskote Bidrahalli Shanu hiya gar Mi Kundalahalli age i Bengal Villag Jalhalli Y Sondekoppa Thavarekere Manganahalli Shanti Ramagondanahalli l 7 Lakkur Th d K Kengeri KI Mullur Nerige hik
76. ver the keyboard without clicking the keys Virtual Keyboard Functions 3 Click on the Upper button to arrange the key board using Upper case characters The Caption of the button will change to Lower Click on it to arrange the key board using Lower case characters 4 Click on the Delete button to delete previously entered characters 5 Click on Clear All to clear the password field 6 Click on the Not Mixed to arrange the keyboard as per standard key board layout Caption of the button changes to Mixed Click on the Mixed to change the keyboard layout after every character click ORACLE FLEXCUBE DIRECT BANKING ORACLE Login ATM Branch Locator CORP1 Contemporary CI Use virtual keyboard Password Click here to enter by hovering Language English ze Oracle FLEXCUBE Direct Banking Copyright 2008 2010 Oracle Financial Services Software Limited All rights y This product is protected by Indian and International copyright laws as described in the About box 7 Enter the Use ID and Password 8 Click the Sign In button to log in to the application The system displays the home page View Initiated Transactions screen ORACLE View Initiated Transactions Q WELCOME SMITH CORP Currency Wise Position Assets 73 145 36 Lee sale Saving and Current Account Total Assets E Saving and Current Account 100 Liabilities Total Liabilities Inward Remittance Inquiry OI e Norecords foun
77. w much one currency is worth in terms of the other For example an exchange rate of 102 Japanese yen JPY to the United States dollar USD means that JPY 102 is worth the same as USD 1 The Exchange Rate Inquiry option allows the user to view the latest exchange rates for various currencies offered for buying and selling by the bank The exchange rates will be displayed against the base currency of FCDB The option provides the buying and selling rates for cash as well as the buying and selling rates applicable for telegraphic transfers If you wish to buy or sell foreign exchange refer to this option to find the latest rates offered by the bank before doing so To inquire for the current Exchange Rates 1 Navigate through the menus to Exchange Rate Inquiry The system displays the Exchange Rate Inquiry screen Exchange Rate Inquiry Exchange Rate Inquiry 13 08 2010 05 04 21 GMT 0600 FX Rate Unit USD These are indicative rates only For actual rates please contact your branch To Currency Cash Buy Cash Sell AUS DOLLAR AUD US DOLLAR USD INDIAN RUPEE INR GBP GBP TAIWAN DOLLAR TWD EURO EUR JPY JPY ES ORACLE Foreign Exchange Rate Inquiry Column Description Column Name Description To Currency Display This column displays the name of currency that bank offers for buying or selling against foreign currency Cash Buy Display This column displays the exchange rate at which the bank will bu
78. y the foreign currency if the transaction is in cash Cash Sell Display This column displays the exchange rate at which the bank will sell the foreign currency if the transaction Is in cash TT Buy Display This column displays the exchange rate at which the bank will buy the foreign currency if the transaction is through a telegraphic transfer TT Sell Display This column displays the exchange rate at which the bank will sell the foreign currency if the transaction is through a telegraphic transfer ES ORACLE New Service Request 22 New Service Request Using this option you can initiate a service request for any transaction given in the list To initiate service request 1 Navigate through Customer Services gt New Service Request The system displays the New Service Request screen Service Request Service Request 13 08 2010 05 21 11 GMT 0600 Select Transaction Select Service Request Field Description Field Name Description Select Transaction Mandatory Drop Down Select the transaction from the drop down list 2 Select the transaction for which the request needs to be given and click the Submit button Si ORACLE Reissue Transaction Password 22 1 Reissue Transaction Password Using this Service Request option you can raise a request to reissue transaction password To register a Service Request to Reissue Transaction Password 1 Navigate through the menus to New Service

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