(User Manual) - Reportstar Technologies
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1. 5 Scheduling POPS Download gt ETAN Download fe Fe Remote Administration H E SSL Certificates e Advanced Options EA CW Definitions Hl g Domain Settings g Gs Status ei C Logs Clicking the Content Filter item will display a dialog with three items e Spam Filter e Antivirus see section Antivirus Attachment Filter see section Attachment Filter AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved w a ww Kc S 8 fa e h P aT wy a S AVG 7 1 1 Antivirus To activate AVG for Kerio MailServer select the Use external antivirus checkbox and choose the AVG Email Server Edition item from the external software menu in the Antivirus usage frame of the configuration window Antivirus usage hd Use integrated Mc4fee antivirus engine hd Use external antivirus Grisoft aves Email Server Edition Options In the following section you can specify what to do with an infected or filtered message e If a virus is found in a message IF a virus is Found in a message Ce Discard the message Deliver the message with the malicious code removed Forward the original message to administrator address Forward the Filtered message to administrator address This frame specifies the action to be carried out when a virus is detected in a message or when a message is filtered by an attachment filter O Discard the message2. 6 1 3 General Properties The AVG for Exchange 2000 2003 Server configuration window can be opened by right clicking on the AVG for Exchange branch and selecting the Properties item Alternatively you can open the window using the Action button from the upper menu The AVG for Exchange Properties configuration window consists of two tabs You can change the e mail virus scanning settings and the logging behavior here General Tab AYG For Exchange Properties f 2 x General Diagnostics Logging I Background Scanning lw Proactive Scanning W Scan ATF Scanning Threads Scan Timeout IY Move infected files to the Virus Vault Delete messages with infected files ES 2003 only coos AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 24 S AVG On the General tab you will find several preset options related to the AVG for MS Exchange 2000 2003 Server e mail virus scanning performance e Enable you can enable or disable mail scanning here Background Scanning you can enable or disable the background scanning process here Background scanning is one of the features of the VSAPI 2 0 2 5 application interface It provides threaded scanning of the Exchange Messaging Databases Whenever an item that has not been scanned before is encountered in the users mailbox folders it is submitted to AVG for Exchange 2000 2003 Server to be scanned Scanning and
3. AVG 8 5 Email Server Edition User Manual Document revision 85 4 30 4 2009 Copyright AVG Technologies CZ s r o All rights reserved All other trademarks are the property of their respective owners This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzech library Copyright c 1996 2001 Jaromir Dolecek dolecek ics muni cz This product uses compression library zlib Copyright c 1995 2002 Jean loup Gailly and Mark Adler AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved Contents 1 gud veel Tei gi ei EE 2 AVG Installation Requirements ee Cece ere Tr Cer ENN 2 1 Operation Systems Supported TTT 5 2 2 Email Servers Supported EE EE EE 5 2 3 Minimum Hardware Requirements a Ana 5 2 4 Uninstall Previous Versions sessi 6 2 5 MS Exchange Service Packs sess 6 3 AVG Installation Process xnennen enk nk KKK RN KN KEREN KKK KR neuen een KN KN KR KN KR KN KR eee 7 3 1 Installation Launch ett tt ttt teeter teen e ene e erence cere eee a 7 3 2 License Agreement MUTE CCT CVCPE EAT EEEE TELCO Ce TLC CEST OCETE CT CE eT CECC CC eT CPECET CECE CT eT Cee Tee Te er 8 3 3 Checking System Status EE 8 3 4 Select Installation Type S IER E Ee EE Ee EE ee eg 8 E ee 9 3 6 Custom Installation Destination Folder isss 10 3 7 Custom Installation Component Selection sei 11 3 8 Custom
4. the Mark message as spam if the score Is greater or equal to setting by either typing the value 0 to 100 or by moving the slider left or right using the Slider the range of values is limited to 50 90 Generally we recommended setting the threshold between 50 90 or if you are really unsure to 90 Here is a general review of the scoring threshold Value 90 99 Most incoming e mail messages will be delivered normally without being marked as spam The most easily identified spam will be filtered out but a significant amount of spam may still be allowed through e Value 80 89 E mail messages likely to be spam will be filtered out Some non spam messages may be incorrectly filtered as well e Value 60 79 Considered as a quite aggressive configuration E mail messages that are possibly spam will be filtered out Non spam messages are likely to be caught as well e Value 1 59 Very aggressive configuration Non spam e mail messages are as likely to be caught as real spam messages This threshold range is not recommended for normal use Value O In this mode you will only receive e mail messages from senders in your Whitelist Any other e mail messages will be considered as spam This threshold range is not recommended for normal use You can further define how the detected spam e mail messages should be treated e Modify subject for messages marked as spam tick this check box if you would like all messages detected as s
5. Spam does not refer to legitimate commercial e mail for which consumers have given their consent Spam is not only annoying but also can often be a source of scams viruses or offensive content Anti Spam checks all incoming e mail messages and marks unwanted e mails as SPAM It uses several analyzing methods to process each e mail message offering maximum possible protection against unwanted e mail messages 8 3 Anti Spam Settings ET Anti Spam Settings i ioj xj E Anti Spam Server for MS Excha aie Anti Spam basic settings a Performance M Turn on Anti Spam protection HEL Whitelist Blacklist Advanced Settings Mark message as SPAM if the score is greater or equal to More Aggressive Less Agqrersive Move message to the junk folder Microsoft Outlook plugin only Add recipients of sent e mails to whitelist Microsoft Outlook plugin only IM Modify subject for messages marked as SPAM SPAM In the Anti Spam basic settings dialog you can check the Turn on Anti Spam protection checkbox to allow forbid the anti spam scanning of e mail communication In this dialog you can also select more or less aggressive scoring measures The Anti Spam filter assigns each message a score i e how similar the message content is to SPAM based on several dynamic scanning techniques You can adjust AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 38 S AVG
6. e Scan Timeout field the maximum continuous interval in seconds for one thread to access the message that is being scanned Move infected files to the Virus Vault if checked on every infected e mail message file will be moved into AVG Virus Vault quarantine environment e Delete messages with infected files ES 2003 2007 only after checking this item on a message where a virus is detected will be deleted When this item is checked off the infected e mail is delivered to recipient but infected attachment is replaced with a text file containing information on the virus detected This option is available only in VSAPI 2 5 in Exchange 2007 Server Generally all the features on this tab are user extensions of the Microsoft VSAPI 2 0 2 5 application interface services For the detailed information on the VSAPI 2 0 2 5 please refer to the following links and also the links accessible from the referenced ones AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 19 AVG http support microsoft com 80 support kb articles Q285 6 67 ASP for general info on the VSAPI 2 0 in Exchange 2000 Server Service Pack 1 information on additional VSAPI 2 5 features in Exchange 2003 Server application Note The scanning behavior is controlled from the AVG Application From the application s main menu select Tools Advanced Settings See the E mail Scanner chapter 5 1 4 Diagnostics
7. Complete The Installation Complete dialog is the last step of the AVG installation process AVG is now installed on your computer and fully functional The program is running in the background in fully automatic mode Depending on the e mail server installed you will experience other installation dialogs see below AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 13 AVG 4 AVG E mail Servers Installation Options Once you successfully complete installation of AVG the installation of individual e mail servers will begin Note The anti virus protection mechanism for Kerio MailServer is integrated directly in the Kerio application More information to be found in the AVG for Kerio MailServer chapter 4 1 Installation Launch AVG for Exchange Server 2000 2003 2007 Welcome to the AVG for Exchange Server 2000200372007 Setup program This program will install AVG for Exchange Server 2000 2003 200F on pour computer Click Next to continue with the Setup program or click Exit ta quit Setup How WARNING This program is protected by copyright law and international treaties Unauthorized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties and will be prosecuted to the masimum extent possible under law The installation process starts with the Welcome window Click on the Next button to continue to the n
8. Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 41 i AVG Anti Spam training wizard Folder contains Unsolicited e mails SP Al Please select a Folder For training Note In case of Microsoft Office Outlook you will be prompted to select the MS Office Outlook profile first In the Folders contain drop down menu set one of the two options whether the selected folder contains wanted HAM or unsolicited SPAM messages Please note that you will be able to filter the messages in the next step so the folder does not have to contain only training e mails A navigation tree of the selected e mail client is already displayed in the main section of the dialog Please locate the desired folder in the tree and highlight it with your mouse When done click Next and proceed to Message filtering options AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 42 i i AVG 8 3 3 Message filtering options a Anti Spam training wizard Please select the type of Filtering For messages 5 All messages no Filtering Use Filter Subject contains From contains Ask for each message In this dialog you can set filtering of the e mail messages If you are sure that the selected folder contains only messages you want to use for training select the All messages no filtering option If you are unsure about the messages containe
9. Logging x General Diagnostics Logging Log Mode New Log Time Period Debug Hourly Mamm s Daily Weekly Maes Pheu C Yearly Unlimited file size C When file size reaches fic ME Log fle directory CMAVG4ES2K Ylog bd Log le name man MMOD log Screen Refresh secs fo E On this tab you can define the virus scanning logging frequency and general behavior here Several fields are preset on the Diagnostics Logging tab e Log Mode you can adjust the amount of information to be logged here e New Log Time Period you can define the period of new log file creation and possibly the log file size here e Log file directory you can change the default log file location here AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 20 AVG Log file name you can see the default log filename here e Screen Refresh secs you can specify how often the online monitoring screen shown on the AVG for Exchange Server information window should be refreshed 5 2 Server Monitoring 5 2 1 Online Monitoring joj x value F Server localhost Version 85 00 028 27 03 08 23 Kernel version Version 6 5 269 Virus Database 270 10 19 1942 Release Date 21012 4 Uptime Total days 0 hours 16 ming OF secs 24 4 Bytes Scanned 4 Files Cleaned F Files Scanned 23 Folders Scanned in Background 4 Messages Cleaned 4
10. MS Excha EE Settings Realtime Blackhole Lists Perf ee I Quer ABL servers HEL servers list SS Species a list of Realtime Blackhole List RBL servers to query when analyzing messages Default server format is selvelhame response offset and servers are separated by comma In this dialog you can switch on off the Query RBL servers function The RBL Realtime Blackhole List server is a DNS server with an extensive database of known spam senders When this feature is switched on all e mail messages will be verified against the RBL server database and marked as spam if identical to any of the database entries The RBL servers databases contain the latest up to the minute spam fingerprints to provide the very best and most accurate spam detection This feature is especially useful for users who receive large amounts of spam that is not being normally detected by the Anti Spam engine The RBL servers list allows you to define specific RBL server locations By default two RBL server addresses are specified We recommend to keep the default settings AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 45 AVG unless you are an experienced user and really need to change these settings Note Enabling this feature may on some systems and configurations slow down the e mail receiving process as every single message must be verified against the RBL server database No per
11. Waiting Files g Ava For Exchange o 23 Connectors E 5 Tools 55 Folders The information displayed in the window include server name application version database version kernel version and the total time of program run since the last restart Also items informing about anti virus performance are displayed here performance monitor counters AVG for MS Exchange 2000 2003 Server scans all messages in the databases of private and public folders If a virus is found AVG for MS Exchange 2000 2003 Server writes a message into the AVG log file and also into the Event Log AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 23 AVG 6 1 2 VSAPI 2 0 Virus Scanning API 2 0 VSAPI 2 0 as provided in MS Exchange 2000 Server does not allow the deletion of infected e mail files Since the virus infected e mail message attachment cannot be deleted its filename is changed AVG for Exchange 2000 2003 Server appends the virusinfo txt extension to the original filename The file content is overwritten with a message about the known virus If a virus is found directly in the message the whole body of the message is overwritten with a note Saying a virus was found inside this message Virus Scanning API 2 5 VSAPI 2 5 as provided in MS Exchange 2003 Server also allows deletion of infected messages This feature can be set up in AVG for MS Exchange 2000 2003 Server configuration dialog
12. automatic mode with settings predefined by the program vendor This configuration provides maximum security combined with the optimal use of resources In the future if the need arises to change the configuration you will always have the possibility to do so directly in the AVG application Custom installation should only be used by experienced users who have a valid reason to install AVG with non standard settings E g to fit specific system requirements 3 5 Activate AVG In the Activate your AVG License dialog you have to fill in your registration data Type in your name User Name field and the name of your organization Company Name field Then enter your license sales number into the License Number text field The license number will be in the confirmation email that you received after purchasing your AVG on line You must type in the number exactly as shown If the digital form of the license number is available in the email it is recommended to use the copy and paste method to insert it E AYG 8 5 build 269 2 10 2009 l 8 Activate your AVG License AVG User name Technical Support Company name AVG Technologies CZ sto License number AAA AAA AAA AAA AAA A Aa IF You purchased the software online your license number will have been sent to you by e mail To avoid typing errors we recommend cutting and pasting the number from the e mail to this screen IF You purchased the software in a retail store you will
13. e mails in the folders beforehand so that the folder you will use for training contains only the training messages either wanted or unwanted However it is not necessary as you will be able to filter the e mails later on Select the appropriate option and click Next to continue the wizard 8 3 2 Select Folder with Messages Dialog displayed in this step depends on your previous selection Folders with EML files AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 40 AVG Folders contain Unsolicited e mails SP Al Please select Folders For training Add folder Folder Remove Folder Cancel In this dialog please select the folder with the messages you want to use for training Press the Add folder button to locate the folder with the eml files saved e mail messages The selected folder will then be displayed in the dialog In the Folders contain drop down menu set one of the two options whether the selected folder contains wanted HAM or unsolicited SPAM messages Please note that you will be able to filter the messages in the next step so the folder does not have to contain only training e mails You can also remove unwanted selected folders from the list by clicking the Remove folder button When done click Next and proceed to Message filtering options Specific e mail client Once you confirm one of the options new dialog will appear AVG 8 5
14. find the license number on the product registration card included with the package Take care to copy the number correctly lt Back et Press the Next button to continue the installation process If in the previous step you have selected the standard installation you will be redirected directly to the Setup Summary dialog If custom installation was selected you will continue with the Destination Folder dialog AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 9 3 6 Custom Installation Destination Folder AVG 8 5 build 269 2 10 2009 Ei Destination Folder AVG The default destination folder is shown below You can click Browse button to select a different folder but we recommend using the default settings Destination folder C Program Fles t a Browse The Destination folder dialog allows you to specify the location where AVG should be installed By default AVG will be installed to the program files folder located on drive C If you want to change this location use the Browse button to display the drive structure and select the respective folder Press the Next button to confirm AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 10 AVG 3 7 Custom Installation Component Selection E AVG 8 5 build 269 2 10 2009 Component Selection AVG Check the components you wish
15. four items provide general information on the server and AVG for Exchange 2000 2003 Server status Server server name e Version version of AVG for Exchange 2000 2003 Server e Kernel version version of the Anti Virus kernel and its internal virus database Uptime total time since the last Exchange Server restart AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 27 S AVG e Waiting Files count of files waiting to be scanned The other items represent particular VSAPI 2 0 2 5 performance monitor counters related to virus scanning of Exchange 2000 2003 Server and may not be visible all the time Counters are described as follows e Bytes Scanned total number of bytes in all files processed by the virus scanner e Files Cleaned total number of separate files cleaned by the virus scanner e Files Cleaned sec rate at which separate files are cleaned by the virus scanner s Files Quarantined total number of separate files moved to quarantine by the virus scanner Files Quarantined sec rate at which separate files are put into quarantine by the virus scanner e Folders Scanned in Background total number of folders processed by background scanning Messages Cleaned total number of top level messages cleaned by the virus scanner s Messages Cleaned sec rate at which top level messages are cleaned by the virus scanner e Messages Quarantined tota
16. in Background total number of messages processed by background scanning e Queue Length current number of outstanding requests that are queued for virus scanning Messages Deleted total number of suspect messages deleted by virus scanner available only in VSAPI 2 5 e Waiting Files count of files waiting to be scanned AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 22 6 AVG For MS Exchange Server 2000 2003 6 1 Configuration When the Exchange 2000 2003 Server Store service is restarted after AVG for MS Exchange 2000 2003 Server has been installed no further actions are needed to be taken to launch it 6 1 1 Status To view the status of AVG launch the MS Exchange System Manager application In the Servers branch of the control tree on the left side of the main window select the particular server There is the AVG for Exchange branch in the server s sub tree Selecting this branch will open the information window showing various data to be overviewed Exchange System Manager E System Manager loj x E E EIER e F D El m 3 bO4exche2ks Exchange AYG For Exchange fia Global Settings H D Recipients F Server BOFEXCHANGEZES Servers Ja Queues F Kernel version Version 8 5 269 Virus Database 270 10 235 1949 Release Date 12 2 200 SS First Storage Group Uptime Total days 25 hours 19 mins O7 secs 32 Er Protocols
17. service pack is needed however it is recommended to keep your system as up to date with the latest service packs and hotfixes as possible in order to obtain maximal available security Service Pack for MS Exchange 2003 Server optional http www microsoft com exchange evaluation sp2 overview mspx At the beginning of the setup all system libraries versions will be examined If it is necessary to install newer libraries the installer will rename the old ones with a delete extension They will be deleted after the system restart AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 6 S AVG 3 AVG Installation Process To install AVG on your computer you need to get the latest installation file You can use the installation file from the CD that is a part of your box edition but this file might be out of date Therefore we recommended getting the latest installation file online You can download the file from the AVG website at http www avg com download prd msw During the installation process you will be asked for your license sales number Please make sure you have it available before starting the installation The sales number can be found on the CD packaging If you purchased your copy of AVG on line your license number will have been delivered to you via e mail Once you have downloaded and saved the installation file on your hard disk you can launch the installation proces
18. users before restarting the service because all users online will be automatically disconnected during the restart AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 15 i i AVG 4 6 Installation Finished Once the installation wizard has copied all necessary files to your hard drive the installation will be completed Installation Finished Congratulations AWG for Exchange Server 2000720037 2007 has been successfully installed our computer is now receiving the mast complete and reliable protection against today s and tomorrow s computer virus threats Log View install log You can view the installation log file by pressing the Log button You can also view the setup log later as the setup log file in your system temporary folder Press the OK button in the Installation Finished window to close the setup dialog After the installation AVG Basic Configuration Wizard will be launched automatically and in a few steps will lead you through the AVG 8 5 Email Server Edition elementary configuration Despite the fact the AVG configuration is accessible any time during AVG run we deeply recommend to use this option and set up the basic configuration with the wizard s help To individually setup protection for your e mail server follow the appropriate chapter e AVG for MS Exchange Server 2007 e AVG for MS Exchange Server 2000 2003 e AVG for Kerio MailServer AVG
19. 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 16 AVG 9 AVG For MS Exchange Server 2007 5 1 Configuration When the Exchange 2007 Server Store service is restarted after AVG for MS Exchange 2007 Server has been installed no further actions are needed to be taken to launch it 5 1 1 Status To view the status or configuration of AVG you need to launch the AVG for Exchange administration application first It is located under the installation directory by default C AVG4ES2K Navigate to this directory and launch avg4es2kadm exe A new window will open with information window showing various data to be overviewed E AYG for Exchange Ioj x value F Server localhost Version 00 028 27 03 08 23 Kernel version Version 8 E 2609 Virus Database 270 10 19 1942 Release Date 21012 4 Uptime Total days 0 hours 16 ming OF secs 24 4 Bytes Scanned 4 Files Cleaned F Files Scanned 4 Folders Scanned in Background 4 Messages Cleaned 4 Messages Processed Messages Scanned in Background F Queue Length 4 Messages Deleted 23 Waiting files CO OO OO OO OO CH Refresh The information displayed in the window include server name application version database version kernel version and the total time of program run since the last AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 17 AVG r
20. Installation DataCenter enee 12 3 9 Setup Summary 0 13 3 10 Installing r RE EE EE EE 13 3 11 Installation Complete eT ie te ee eee eT et ce ere T 13 AVG E mail Servers Installation Options sessa LA 4 1 Installation Launch siss eS 14 4 2 License Agreement A EELER KEIER A A TCE TTR E TT CT Cee eC Ce Cee eee Te eT TTC Te Peer rer errr ere rere eee 14 4 3 Location nn REENEN KE ERC 14 4 4 Start Copying Files CAMARA A E A A A A A EA ae ake eae nee 15 4 5 Restarting the Store ServiCe ses 15 4 6 Installation Finishe sessa 16 AVG For MS Exchange Server 2007 ssessusesEsESESERRERERRERERERREREREREERERERREREREEEEREEEEREN EEN 17 5 1 Configuration EE 17 AEE TEE 17 5 1 2 VSAPI D0 TTT 17 5 1 3 General Properties Fr 17 5 1 4 Diagnostics Logging EE ee eee E eT eee E eee eT eT ee ee Te ee Tee A E N 17 AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 2 5 2 Server Monitoring Tree Cre ee Ee Eege Eeer ee a Br E 21 5 2 1 Online Monitoring een 21 6 AVG For MS Exchange Server 2000 2003 ssssssscsseesesscessesseeseeseeseesseeseesenssnsensseeees 23 6 1 Configuration TTT 23 SR E E 23 CLU AD MOM BET 23 6 1 3 General Properties A eege EE T A EEN 23 6 1 4 Diagnostics Logging Corer Te CLR CE TELE ELT ee Te Oe TT ORE TT ee Te TT Re ee ee TC ee ee eT ee ee ee 23 6 2 Server Monitoring CEVECeT Tee ELT e Tee Te Te eC TE eR EEEN eT eee ee eer TT er eee Te Tee rr Te er ree 2 6 2 1 Online Monitoring TST C OCC TC Cee
21. Messages Processed Messages Scanned in Background F Queue Length 4 Messages Deleted 23 Waiting files CO OO OO OO OO CH Refresh In the AVG for Exchange Server information window Refer to the Configuration Status section to see how to get there there are several fields displayed The first four items provide general information on the server and AVG for Exchange 2007 Server status e Server server name e Version version of AVG for Exchange 2007 Server e Kernel version version of the Anti Virus kernel and its internal virus AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 21 S AVG database e Uptime total time since the last Exchange server restart The other items represent particular VSAPI 2 0 2 5 performance monitor counters related to virus scanning of Exchange 2007 Server Counters are described as follows e Bytes Scanned total number of bytes in all files processed by the virus scanner e Files Cleaned total number of separate files cleaned by the virus scanner Files scanned total number of files scanned by the virus scanner e Folders Scanned in Background total number of folders processed by background scanning e Messages Cleaned total number of top level messages cleaned by the virus scanner e Messages Processed cumulative value of the total number of top level messages processed by the virus scanner e Messages Scanned
22. Te Te eT TCT ee TT ee Ce ee Ce TT eT eT CeCe ee Cee eee ee ee ee ree ee 2 6 2 2 Event Log nn 27 7 AVG for Kerio Mall SOLVER assa 31 7 1 Configuration 0 ET 31 F TEE 31 7 1 2 Attachment Filter sess 31 8 Anti Spam Configuration eene EE NR 37 8 1 Anti Spam Interface H 37 8 2 Anti Spam Principles TEE 38 8 3 Anti Spam Settings Te eee Tree eee eT Creer TORT eee eee eee eee Teer eT Tre ere Ter er er eee ee re eee 38 8 3 1 Anti Spam Training Wizar se 38 8 3 2 Select Folder with Messages TOPCO CCL OPE TEPC CTT CCE CTE TCE OTT OTOP EE CIRCLE CTT T Tee 38 8 3 3 Message filtering options A CCL LCT eee TT LCE ECR eT COPE TCO eC TCS Oe Tee eT Per eee ee eee 38 8 4 Performance si aa 44 E EEN 45 CS KH E EE 46 OF Blac li Se E 47 8 8 Advanced Settings RECKEN KEE EE cede Oebeere Geena KEE ER EE KEE 48 0 E mail SCANNER E 49 O 1 Certification si 50 92 Mail Filtering NN CLO C ee ee ee ee 51 10 FAQ and Technical Support sessa 52 AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 3 i i AVG 1 Introduction This user manual provides comprehensive documentation for AVG 8 5 Email Server Edition Congratulations on your purchase of AVG 8 5 Email Server Edition AVG 8 5 Email Server Edition is one of a range of award winning AVG products designed to provide you with peace of mind and total security for your PC As with all AVG products AVG 8 5 Email Server Edition has been completely re designe
23. age where a virus is detected will be deleted When this item is checked off the infected e mail is delivered to recipient but infected attachment is replaced with a text file containing information on the virus detected This option is available only in VSAPI 2 5 in Exchange 2003 Server Generally all the features on this tab are user extensions of the Microsoft VSAPI 2 0 2 5 application interface services For the detailed information on the VSAPI AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 25 AVG 2 0 2 5 please refer to the following links and also the links accessible from the referenced ones e http support microsoft com 80 support kb articles Q285 6 67 ASP for general info on the VSAPI 2 0 in Exchange 2000 Server Service Pack 1 information on additional VSAPI 2 5 features in Exchange 2003 Server application Note The scanning behavior is controlled from the AVG E Mail Server Application From the application s main menu select Tools Advanced Settings See the E mail Scanner chapter 6 1 4 Diagnostics Logging 2 x General Diagnostics Logging Log Mode New Log Time Period Debug Hourly Mamm s Daily Weekly Mais Ficus C Yearly Unlimited file size C When file size reaches 10 Log file directory CMAVG4ES2K eeh BI Log file name man MMOD og Screen Refresh secs fo ES On this tab you can define the virus s
24. ailshell SpamLabs servers to determine better scoring The Engine performance settings dialog linked to via the Performance item of the left navigation offers the Anti Spam component performance settings Move the slider left or right to change the level of scanning performance ranging between Low memory High performance modes e Low memory during the scanning process to identify spam no rules will be used Only training data will be used for identification This mode is not recommended for common use unless the computer hardware is really poor e High performance this mode will consume large amount of memory During the scanning process to identify spam the following features will be used rules and spam database cache basic and advanced rules spammer IP addresses and spammer databases The Enable on line checking item is on by default It results in more precise Spam detection via communication with the Mailshell servers i e the scanned data will be compared with Mailshell databases online Generally it is recommended to keep the default settings and only change AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 44 AVG them if you have a valid reason to do so Any changes to this configuration should only be done by expert users 8 5 RBL The RBL item open an editing dialog called Realtime Blackhole Lists x Anti Spam Settings JD x Anti Spam Server for
25. canning logging frequency and general behavior here Several fields are preset on the Diagnostics Logging tab e Log Mode you can adjust the amount of information to be logged here e New Log Time Period you can define the period of new log file creation and possibly the log file size here AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 26 e Log file directory you can change the default log file location here e Log file name you can see the default log filename here Screen Refresh secs you can specify how often the online monitoring screen shown on the AVG for Exchange 2000 2003 Server information window should be refreshed 6 2 Server Monitoring 6 2 1 Online Monitoring e Exchange System Manager a File Action View Window Help e o UEL sh Ei m a bOtexch2k3 Exchange AYG For Exchange J Global Settings 7 a Rg F Server DOAE Ar HONGE ZK 72 BO4EXCHANGEZKS F version 5 00 027 20 02 08 Ja Queues F Kernel version Version 8 5 269 virus Database 270 10 25 1949 Release Date 12 2 200 SS First Storage Group Uptime Total days 28 hours 19 mins OF secs 32 f Protocols Waiting files o A H Connectors H E Tools H Folders In the AVG for MS Exchange 2000 2003 Server information window Refer to the Configuration Status section to see how to get there there are several fields displayed The first
26. che Hone ow MISE echangeD SAcce Content Engine l Mone Performance Monitor Mone MSEschangelS Move Mailbox None 2 Download Hone Public Folder Virus Scanning Medium Mat Exchange 55 Writer None MSExchangeMTA Exchange Backup Mone MSExchangeML ei Exchange Client Mo None Lice I 4 Logging level None C Minimum Ce Medium C Maximum Cancel Apply Help Note You will find the complete description of the VSAPI 2 0 2 5 events on this link http support microsoft com default aspx scid kb EN US 294336 AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 30 7 AVG for Kerio MailServer 7 1 Configuration The anti virus protection mechanism is integrated directly into the Kerio MailServer application In order to activate e mail protection of Kerio MailServer by the AVG scanning engine launch the Kerio Administration Console application In the control tree on the left side of the application window choose the Content Filter sub branch in the Configuration branch localhost Administration Console for Kerio MailServer File Help S Kerio MailServer Si CR Configuration Sri Services be Ti SMTP Server CJ Content Filter d E Spam Filter E Antivirus Sep KZ Attachment Filter Ged Archiving amp Backup A Attachment Filter Gs Spam Filter a ke Internet Connection
27. d from the ground up to deliver AVG s renowned and accredited security protection in a new more user friendly and efficient way AVG has been designed and developed to protect your computing and networking activity Enjoy the experience of full protection from AVG AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 4 S AVG 2 AVG Installation Requirements 2 1 Operation Systems Supported AVG 8 5 Email Server Edition is intended to protect e mail servers running under the following operating systems a Windows 2008 Server Edition x86 and x64 Windows 2003 Server x86 x64 and Itanium SP1 e Windows 2000 Server SP4 Update Rollup 1 and possibly higher service packs for specific email servers 2 2 Email Servers Supported The following e mail servers are supported MS Exchange 2000 Server with Service Pack 1 or higher version Note for Exchange 2000 Server Service Pack 1 or higher needs to be applied before you can use the AVG engine AVG for MS Exchange 2000 2003 Server uses the VSAPI 2 0 or 2 5 with Exchange 2003 Server application interface which is covered in this Service Pack MS Exchange 2003 Server version e MS Exchange 2007 Server version e AVG for Kerio MailServer version 5 x 6 x and higher 2 3 Minimum Hardware Requirements Minimum hardware requirements for AVG 8 5 Email Server Edition are e Intel Pentium CPU 1 2 GHz 250 MB of free ha
28. d in the folder and you want the wizard to ask you about every single message so that you can determine whether to use it for training or not select the Ask for each message option For more advanced filtering select the Use filter option You can fill in a word name part of a word or phrase to be searched for in the e mail subject and or the sender s field All messages matching exactly the entered criteria will be used for the training without further prompting Attention When you fill in both text fields addresses that match just one of the two conditions will be used too When the appropriate option has been selected click Next The following dialog will be informative only telling you that the wizard is ready to process the messages To start training click the Next button again Training will then start according to previously selected conditions AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 43 AVG 8 4 Performance BR Anti Spam Settings a Anti Spam Server for MS Excha Engine performance settings I Low memory High performance HE5 Blacklist H2 Advanced Settings To identify spam Use basic and advanced rules and the on line check Basic and advanced rules and training data are used to identify spam All messages are checked on line This option i recommended Jh Enable on line checking IF enabled the Anti Spam engine will communicate with the M
29. d protected archives will be virtually impossible Note The scanning behavior is controlled from the AVG E mail Server Application From the application s main menu select Tools Advanced Settings See the E mail Scanner chapter AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 33 AVG 7 1 2 Attachment Filter In the Attachment Filter menu there is a list of various attachment definitions I Attachment Filter hd Enable attachment Filter IF a message attachment is blocked by this Filter The attachment will be removed From the message and the message will be delivered to the recipient hd Send the sender a warning informing that the attachment was not delivered Forward the original message bo administrator address Forward the filtered message bo administrator address Description O Filename een Block EXE Files Filename com Block COM files D Filename scr Black Screenshot files 4 Filename bat Block BAT files e D F 4 Add Edit Remove You can enable disable filtering of mail attachments by selecting the Enable attachment filter checkbox Optionally you can change the following settings e Send a warning to sender that the attachment was not delivered The sender will receive a warning from Kerio MailServer that he she has sent a message with a virus or blocked attachment e Forward the original message to admin
30. ecting the language for the AVG application that can be specified later on during the installation process 3 2 License Agreement The License Agreement dialog provides the full wording of the AVG license agreement Please read it carefully and confirm that you have read understood and accept the agreement by pressing the Accept button If you do not agree with the license agreement press the Don t accept button and the installation process will be terminated immediately 3 3 Checking System Status Having confirmed the license agreement you will be redirected to the Checking System Status dialog This dialog does not require any intervention your system is being checked before the AVG installation can start Please wait until the process has finished then continue automatically to the following dialog 3 4 Select Installation Type P AVG 8 5 build 269 2 10 2009 3 xl Select Installation Type i AVG Custom Installation Choose this option if you want to change some of the standard configuration attributes This option is recommended for T well expenenced users lt Back et The Select Installation Type dialog offers the choice of two installation options standard and custom installation For most users it is highly recommended to keep to the standard installation AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 8 AVG that installs AVG in fully
31. estart Also items informing about anti virus performance are displayed here performance monitor counters AVG for MS Exchange 2007 Server scans all messages in the databases of private and public folders If a virus is found AVG for MS Exchange 2007 Server writes a message into the AVG log file and also into the Event Log 5 1 2 VSAPI 2 0 Virus Scanning API 2 5 VSAPI 2 5 as provided in MS Exchange 2003 Server allows deletion of infected messages This feature can be set up in the Properties dialog see below 5 1 3 General Properties The AVG for Exchange 2007 Server configuration window can be opened by clicking the Properties button The AVG for Exchange Properties configuration window consists of two tabs You can change the e mail virus scanning settings and the logging behavior here General Tab AYG for Exchange Properties 1 x General Diagnostics Logging I Background Scanning IY Proactive Scanning W Scan ATF Scanning Threads Scan Timeout IY Move infected files to the Virus Vault Delete messages with infected files ES 2003 2007 only sen On the General tab you will find several preset options related to the AVG for MS Exchange 2007 Server e mail virus scanning performance AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 18 S AVG e Enable you can enable or disable mail scanning here e Background Scanning you can enable o
32. ext dialog 4 2 License Agreement This dialog provides the full wording of the AVG license agreement Please read it carefully and confirm that you have read understood and accept the agreement by pressing the Yes button If you do not agree with the license agreement press the No button and the installation process will be terminated immediately 4 3 Location In the next window you will be prompted to select the target installation folder Press the Browse button to select other location than the default one If you do not have an actual reason to change the default settings it is recommended to keep the preset location Click on the Next button to continue AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 14 AVG 4 4 Start Copying Files Setup prompts you to trigger copying of the installation files before the installation will be completed Accept it by clicking on the Next button 4 5 Restarting the Store Service During the installation process or after closing the setup dialog you will be prompted to restart the Exchange Server Store service eh To Finish the installation it is necessary to restart the Store service a J Do vou want bo restart the service now 7 Press the Yes button to restart the Store service with all AVG for MS Exchange components included Note Restarting the service will make your server unreachable for some time You Should warn your
33. install language r In the Certification dialog you can specify exactly what text the certification note should contain and in what language This should be specified separately for Incoming mail and Outgoing mail A AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 50 AVG 9 2 Mail Filtering lO x TE Appearance Ignore faulty conditions El Virus Vault i 2a PUP Exceptions SES Anti Spam Server for MS Excha ce Scans e Ja Schedules E E E mail Scanner ir Certification Attachment filter Remove attachments E Remove all executable files Remove all documents Remove files with these comma separated extensions praeterea Ap Resident ege Anti Rootkit SES Update fE Remote Administration The Attachment filter dialog allows you to set up parameters for e mail messages attachment scanning By default the Remove attachments option is switched off If you decide to activate it all e mail message attachments detected as infectious or potentially dangerous will be removed automatically If you want to define specific types of attachments that should be removed select the respective option E Remove all executable files all exe files will be deleted Remove all documents all doc files will be deleted s Remove files with these comma separated extensions will remove all files with the defined extensions AVG 8 5 E
34. istrator address The message will be forwarded as it is with the infected or forbidden attachment to a defined email address regardless of whether it is a local or an external address Forward the filtered message to administrator address AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 34 AVG The message without its infected or prohibited attachment will be apart from the actions selected below forwarded to the specified e mail address This can be used to verify the correct functioning of the antivirus and or attachment filter In the list of extensions each item has four fields e Type specification of the kind of attachment determined by the extension given in the Content field Possible types are File name or MIME type You can select the respective box in this field to include exclude the item from attachment filtering e Content an extension to be filtered can be specified here You can use operation system wildcards here for example the string doc stands for any file with the doc extension and any other extension following e Action define action to be performed with the particular attachment Possible actions are Accept accept the attachment and Block block the attachment as defined in the Action tab dialog e Description description of the attachment is defined in this field An item is removed from the list by pressing the Remove b
35. l number of top level messages moved to quarantine by the virus scanner e Messages Quarantined sec rate at which top level messages are put into quarantine by the virus scanner e Messages Processed cumulative value of the total number of top level messages processed by the virus scanner e Messages Processed sec rate at which top level messages are processed by the virus scanner Messages Scanned in Background total number of messages processed by background scanning AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 28 AVG Messages Deleted total number of suspect messages deleted by virus scanner available only in VSAPI 2 5 e Messages Deleted sec rate at which suspect messages are deleted by virus scanner available only in VSAPI 2 5 e Queue Length current number of outstanding requests that are queued for virus scanning 6 2 2 Event Log Except for the online monitoring of AVG for MS Exchange 2000 2003 Server you can also setup the virus scanner related events logging within the Event Log Available events cover many issues such as program libraries loading notes virus found events troubleshooting warnings etc You can set up the logging level of Exchange VSAPI 2 0 2 5 in the Exchange System Manager s main window as shown in the Configuration Diagnostics Logging section e Double click the Servers branch in the control tree e Select the particular
36. mail Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 51 10 FAQ and Technical Support Should you have any problems with your AVG either business or technical please refer to the FAQ section of the AVG website at www avg com If you do not succeed in finding help this way contact the technical support department by email Please use the contact form accessible from the system menu via Help Get help online AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved AVG 52
37. mply import it by selecting this button The input file must be in plain text format and the content must contain only one item address domain name per line Export if you decide to export the records for some purpose you can do so by pressing this button All records will be saved to a plain text file 8 8 Advanced Settings Typically it is recommended to keep the default settings and only change them if you have a valid reason to do so Any changes to configuration should only be done by expert users If you still believe you need to change the Anti Spam configuration at the very advanced level please follow the instructions provided directly in the user interface Generally in each dialog you will find one single specific feature and you can edit it its description is always included in the dialog itself e Cache fingerprint domain reputation LegitRepute Training word training score history score offset maximum word entries auto training threshold weight write buffer e Filtering language list country list approved IPs blocked IPs blocked countries blocked charsets spoofed senders e RBL RBL servers multihit threshold timeout maximum IPs Internet connection timeout proxy server proxy server authentication AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 48 AVG 9 E mail Scanner The E mail Scanner settings are configured from
38. pam to be marked with a specific word or character in the e mail subject field the desired text can be typed in the activated text field Train Anti Spam button opens the Anti Spam training wizard described in details in the next chapter 8 3 1 Anti Spam Training Wizard The first dialog of the Anti Spam Training Wizard asks you to select the source of e mail messages you want to use for training Usually you will want to use either e mails that have been incorrectly marked as SPAM or spam messages that have not been recognized AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 39 AVG al Ann pam training wizard Please choose a source training set Folders with EML files Microsoft Office Outlook Windows Mail Outlook Express The Bat Mozilla Thunderbird There are the following options to choose from e A specific e mail client if you use one of the listed e mail clients MS Outlook Outlook Express The Bat Mozilla Thunderbird simply select the respective option s Folder with EML files if you use any other e mail program you should first Save the messages to a specific folder in em format or make sure that you know the location of your e mail client message folders Then select Folder with EML files which will enable you to locate the desired folder in the next step For faster and easier training process it is a good idea to sort the
39. r disable the background scanning process here Background scanning is one of the features of the VSAPI 2 0 2 5 application interface It provides threaded scanning of the Exchange Messaging Databases Whenever an item that has not been scanned before is encountered in the users mailbox folders it is submitted to AVG for Exchange 2007 Server to be scanned Scanning and searching for the not examined objects runs in parallel A specific low priority thread is used for each database which guarantees other tasks e g e mail messages storage in the Microsoft Exchange database are always carried out preferentially e Proactive Scanning you can enable or disable the proactive scanning function of VSAPI 2 0 2 5 here The proactive scanning lies in dynamical priority management of items in scanning queue The lower priority items are not being scanned unless all the higher priority ones most frequently Supplied on demand in the queue have been scanned However the priority of an item rises if a client tries to use it so the precedence of the item changes according to users activity e Scan RTF you can specify here whether the RTF file type should be scanned or not Scanning Threads the scanning process is threaded by default to increase the overall scanning performance by a certain level of parallelism You can change the threads count here The default number of threads is computed as 2 times the number_of_processors 1
40. rd drive space for installation purposes e 256 MB of RAM memory AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 5 S AVG 2 4 Uninstall Previous Versions If you have an older version of AVG Email Server installed you will need to uninstall it manually before installing AVG 8 5 Email Server Edition You must manually perform the uninstallation of the previous version using the standard windows functionality From the start menu Start Settings Control Panel Add or Remove Programs select the correct program from the list of installed software Be careful to select the correct AVG program for uninstallation You need to uninstall the Email Server Edition before uninstalling the AVG File Server Edition e Once you have uninstalled the Email Server Edition you can proceed to uninstall your previous version of AVG File Server Edition This can be done easily from the start menu Start All Programs AVG Uninstall AVG 2 5 MS Exchange Service Packs Since AVG for MS Exchange 2000 2003 Server uses the VSAPI 2 0 2 5 virus scanning interface you must have the Service Pack 1 or higher for MS Exchange 2000 Server applied on your system Follow the link below to get the latest Service Pack for MS Exchange 2000 Server Service Pack for MS Exchange 2000 Server http www microsoft com technet prodtechnol exchange downloads 2000 sp3 def ault mspx For MS Exchange 2003 Server no additional
41. records for some purpose you can do so by pressing this button All records will be saved to a plain text file 8 7 Blacklist The Blacklist item opens a dialog with a global list of blocked sender e mail addresses and domain names whose messages will always be marked as spam B Anti Spam Settings o P DI x Anti Spam Server for MS Excha E Settings Blocked e mail senders list f Perfomance Blocked e mail senders list SCT ABL Whitelist Elacklist SES dvanced Settings In the editing interface you can compile a list of senders that you expect to send you unwanted messages spam You can also compile a list of full domain names e g spammingcompany com that you expect or receive spam messages from All e mail from the listed addresses domains will be identified as spam AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 47 S AVG Once you have such a list of senders and or domain names prepared you can enter them by either of the following methods by direct entry of each e mail address or by importing the whole list of addresses at once The following control buttons are available e Edit press this button to open a dialog where you can manually enter a list of addresses you can also use copy and paste Insert one item sender domain name per line e Import if you already have a text file of email addresses domain names prepared you can si
42. rved 11 Continue by pressing the Next button 3 8 Custom Installation DataCenter If you selected the Remote Control Communication Library module during module selection then in this screen you can define the connection string for connecting to your AVG DataCenter AYG 8 5 build 269 2 10 2009 AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 12 AVG 3 9 Setup Summary A G 8 5 build 269 2 10 2009 Setup Summary AVG Please review the information below to confirm that it i correct then click Finish to initiate the inztallation IF you wich to make changes click Back to modify your choices Installation folder C Program Files AVG AyG6 Licensed user Technical Support Company name AVG Technologies L sto License type full License expiration date 2070 10 21 Number of licenses 300 The Setup Summary dialog provides an overview of all parameters of the installation process Please make sure all the information is correct If so press the Finish button to continue Otherwise you can use the Back button to return to the respective dialog and correct the information 3 10 Installing The Installing dialog shows the progress of the installation process and does not require any intervention Please wait until the installation is complete then you will be redirected to the Installation Complete dialog 3 11 Installation
43. s specify whether the heuristic analysis method should be used during scanning Use heuristic whether you want to check for the presence of potentially unwanted programs Report Potentially Unwanted Programs and Spyware threats and whether archives should be scanned too Scan inside archives AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 49 AVG e E mail attachments reporting specify whether you wish to be notified via e mail about password protected archives password protected documents macro containing files and or files with hidden extension detected as an attachment of the scanned e mail message If such a message is identified during scanning define whether the detected infectious object should be moved to the Virus Vault 9 1 Certification la x a 2 Appearance Ignore faulty conditions SS Virus Vault i 2a PUP Exceptions SES Anti Spam Server for MG Excha ce Scans e Ja Schedules ER d wel SE Incoming e mail Incoming e mail certification text No virus found in this Incoming message Language used for the incoming e mail certification text Default install language r Outgoing e mail En Mail ai Fitero Outgoing e mail certification text sp Resident Shield 2 z EI Anti Rootkit No virus found in this outgoing message a SS Update a Remote Administration Language Used for the outgoing e mail certification text Default
44. s The installation is a sequence of dialog windows with a brief description of what do at each step In the following we offer an explanation for each dialog window 3 1 Installation Launch E AVG 8 5 build 269 2 10 2009 xj Welcome to the AVG Setup Program a AVG The following screens will guide you through the process of Installing AVG protection on your computer Click Nest to begin the process or click Exit to quit Before you begin the process you may find it useful to review the advice and recommendations we ve prepared to help you set up the software to best meet your needs WARNING This program it protected by copyright laws and International treaties Unauthorized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties Violators will be prosecuted to the maximum extent allowed by law Choose your setup language The installation process starts with the Welcome window In here you select the language used for the installation process In the lower part of the dialog window find the Choose your setup language item and select the desired language from the drop down menu Then press the Next button to confirm and continue to the next dialog AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 7 AVG Attention Here you are choosing the language for the installation process only You are not sel
45. s SPAM It uses several analyzing methods offering masimum possible protection LA Computer scanner ZA Update now bl Server components Ant Spam Server for MS Exchange component ts active Le SG Anti Spam Server for MS Component version R20 Last database update Tuesday November 25 2008 7 16 OM Checked e mail messages DU since 271272005 3 33 PH Detected SPAM messages DU since 271272005 3 33 PH Statistics Reset statistic values Lastscan Not yet scanned Last update 1 le Virus DB 2 AVG version S License expires 10 Show notification You will find the Anti Spam server component s dialog in the Server Components section left menu It contains a brief information about the functionality of the server component information on its current status Anti Spam Server for MS Exchange component is active and some statistics You can reset the statistics by clicking on the Reset statistic values reference The working buttons are as follows e Settings use this button to open Anti Spam settings e Back press this button to return to the Server components overview AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved AVG 8 2 Anti Spam Principles Spam refers to unsolicited e mail mostly advertising a product or service that is mass mailed to a huge number of e mail addresses at a time filling recipients mail boxes
46. searching for the not examined objects runs in parallel A specific low priority thread is used for each database which guarantees other tasks e g e mail messages storage in the Microsoft Exchange database are always carried out preferentially e Proactive Scanning you can enable or disable the proactive scanning function of VSAPI 2 0 2 5 here The proactive scanning lies in dynamical priority management of items in scanning queue The lower priority items are not being scanned unless all the higher priority ones most frequently Supplied on demand in the queue have been scanned However the priority of an item rises if a client tries to use it so the precedence of the item changes according to users activity e Scan RTF you can specify here whether the RTF file type should be scanned or not e Scanning Threads the scanning process is threaded by default to increase the overall scanning performance by a certain level of parallelism You can change the threads count here The default number of threads is computed as 2 times the number_of_processors 1 e Scan Timeout field the maximum continuous interval in seconds for one thread to access the message that is being scanned e Move infected files to the Virus Vault if checked on every infected e mail message file will be moved into AVG Virus Vault quarantine environment e Delete messages with infected files ES 2003 only after checking this item on a mess
47. server see an example server name highlighted in the picture below e Right click the server name and select the Properties item from the context menu a First Organization Exchange ME DOc SRVZES El Global Settings ed E Internet Message Formats IS Queues ss Message Delivery a A Mobile Services First Storage Group Da Recipients Protocols et Skj af gd ANG For Exchange D 7 K DOC SRV ake Ca Connectors 2tart Mailbox Management Process Ga Took Se Sa Folders all Tasks View d New Window From Here Cut Copy Refresh Export List Properties AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 29 i i AVG The Properties window appears e Switch to the Diagnostics Logging tab From the Services tree select the MSExchangels System folder e From the opened Categories list select the Virus Scanning item and choose the desired logging level for the operating system Event Log component The following levels are offered O None O Minimum O Medium O Maximum li Properties ajx Director Access Policies Security Full Text Indexing Monitoring General Locales Mailbox Management Diagnostics Logging Public Folder Referrals Details Services Categories MK DOL S 23 IMAPAS YC Hecovery Mone v MSExchangeActivedy General None H MSExchangeAD D4 Connections None MSExchangeAL Table Ca
48. sonal data is sent to the server 8 6 Whitelist The Whitelist item opens a dialog with a global list of approved sender e mail addresses and domain names whose messages will never be marked as spam Anti Spam Settings 3 3 Jl sl Anti Spam Server for MS Excha E Settings Approved e mail senders list Performance Approved e mail senders list gt DH E In the editing interface you can compile a list of senders that you are sure will never send you unwanted messages spam You can also compile a list of full domain names e g avg com that you know do not generate spam messages Once you have such a list of senders and or domain names prepared you can enter them by either of the following methods by direct entry of each e mail address or by importing the whole list of addresses at once The following control buttons are available AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 46 AVG Edit press this button to open a dialog where you can manually enter a list of addresses you can also use copy and paste Insert one item sender domain name per line Import if you already have a text file of email addresses domain names prepared you can simply import it by selecting this button The input file must be in plain text format and the content must contain only one item address domain name per line e Export if you decide to export the
49. to install and uncheck those you don t wich to install IF any unchecked components have been previously installed in ap earlier version of the software on your computer these components will be uninstalled f AVG for Windows e Remote Control Communication Library Es Additional installed languages fe Anti Spam Server for MG Exchange The Component Selection dialog displays an overview of all AVG components that can be installed If the default settings do not suit you you can remove add specific components However you can only select from components that are included in your purchased AVG edition Only those components will be offered to be installed within the Component Selection dialog e Remote Control Communication Library if you intend to connect AVG to an AVG DataCenter AVG Network Editions then you need to select this option Note Not all e mail servers can be managed remotely e Additional Installed Languages you can define which language s AVG Should be installed in Check the Additional installed languages item and then select the desired languages from the respective menu e Anti Spam Server for e mail server select if you wish to install Anti Spam protection for your e mail server e Email Scanner for e mail server select if you wish to install anti virus anti malware protection for your e mail server AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights rese
50. utton You can add another item to the list by pressing the Add button Or you can edit an existing record by pressing the Edit button The following window then appears E Attachment Filter Description IF an email message contains an attachment where File name sl is Ir bat Then Ce Block the attachment Accept the attachment e In the Description field you can write a short description of the attachment to AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 35 AVG limy on areas Lars be filtered e In the If a mail message contains an attachment where field you can select the type of attachment File name or MIME type You can also choose a particular extension from the offered extensions list or you can type the extension wildcard directly In the Then field you can decide whether to block the defined attachment or accept it AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 36 8 Anti Spam Configuration 8 1 Anti Spam Interface ll x ET AYG Enterprise File Components History Tools Help AVG _ Anti Virus You are protected All security features are working correctly and are up to date Anti Spam Server for MS Exchange Component ER Overview i Anti Spam Server for MS Exchange checks all incoming e mail messages and marks o unwanted e maile a
51. when selected the infected or filtered message will be deleted O Deliver the message with the malicious code removed when selected the message will be delivered to the recipient but without the possibly harmful attachment O Forward the original message to administrator address when selected the virus infected message is forwarded to the address specified in the address text field O Forward the filtered message to administrator address when selected the filtered message is forwarded to the address specified in the address text field AVG 8 5 Email Server Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 32 AVG If a part of message cannot be scanned e g encrypted or corrupted file IF a part of message cannot be scanned e g encrypted or corrupted File Ce Deliver the original message with a prepended warning Reject the message as if it was a virus fuse the settings above This frame specifies the action to be taken when part of the message or attachment cannot be scanned O Deliver the original message with a prepared warning the message or attachment will be delivered unchecked The user will be warned that the message may still contain viruses O Reject the message as if it was virus the system will react the same way as when a virus was detected i e the message will be delivered without any attachment or rejected This option is safe but sending passwor
52. within the AVG E mail Server Edition From the application s main menu select Tools Advanced Settings Then from the left menu in the Advanced Settings dialog select the E Mail Scanner item E Advanced AYG Settings 1 ioj x E mail scanning IM Check incoming e mail T Check outgoing e mail Certify e mail E Certify e mail E with attachments only E with attachments only Modify subject of virus infected messages Scanning properties HEE Resident Shield LR Use Heuristics 7 B Anti Rootkit hg Report Potentially Unwanted Programs and Spyware threats 25 Update Ep M Scan inside archives Remote Administration E mail attachments reporting Report password protected archives C Report password protected documents C Repot files containing macro Report hidden extensions Move reported attachments to Virus Maut incoming e mails only Cancel The E mail Scanner dialog is divided into three sections e E mail scanning in this section select whether you want to scan the incoming outgoing e mail messages and whether all e mails should be certified or only e mails with attachments e mail virus free certification is not supported in HIML RTF format Additionally you can choose if you want AVG to modify the subject for messages that contain potential viruses Tick the Modify subject of virus infected messages checkbox and change the text respectively default value is VIRUS e Scanning propertie
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