Connecting to Footprints™ through your Internet Browser
Contents
1. Connecting to Footprints through your Internet Browser Footprints firmware is embedded on the TED5000 Gateway There is no software to install in your computer The first step in accessing Footprints is to confirm the Network connection to the Gateway It is also recommended that you confirm that you have the latest versions of your Internet browser Internet Explorer Firefox Chrome or Safari 1 2 3 4 5 6 T 8 Verify there is a solid green LED on the front of the Gateway near the TED logo If not unplug the Gateway and plug it back in If you still do not have a green LED contact TED tech support Verify the black Ethernet cable that came with your system is correctly connected from the Gateway to your Network router The LED on the top of the Ethernet connector should be green when the cable is connected If you do not have a router see Footprints Setup Appendix A of the Footprints User Manual On the address bar of your browser type TED5000 Google Internet Explorer ie 2 S TeDSooo me gill lil File Edit View Favorites Tools Help oxa j AN NIE aii Page Safety Tools i lf Footprints does not open your router may not have recognized the TED5000 name There are 2 options at this point a Goto http www theenergydetective com downloads documents and download the file for your Operating System Run this Utility to find the TE2. D Gateway on your network Once the utility finds it select the line showing the Gateway that was found and then click Open in Browser or _ b Access your router s set up page and find the DHCP Client list Determine from the list of devices connected to your router the IP Address that your router has assigned to the TED Gateway The MAC Address associated with the Gateway is 00 25 FF XX XX XX where XX XX XX is the Serial Number If you are still experiencing problems connecting Footprints through your router contact your router manufacturer or IT Professional Alternatively you may choose to connect your computer directly to the Gateway see Footprints User Manual Appendix A although the preferred connection is via the router Once the Footprints dashboard opens and before any data begins to populate the MTU ID and Display ID must be recorded in the System Setup For System Setup Details refer to Setup in the Footprints User Manual After reviewing Footprints setup go back into System Setup Wizard and verify the MTU ID and Display ID had been saved correctly At this point TED should be working just fine Complete the setup as instructed in the Footprints User Manual Rev 1 0
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