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1. s DARATAN ESSE SES E Select a channel on the left side of the screen to choose its video recording method To choose time and a method of saving a video on each day select one of NomalRecrd MEAR o No Record ang then drag the cursor in the bottom timetable to make a selection Different colored blocks of hours and days indicate different record modes Upon selecting the name of the record mode buttons are Bolded and ltalicized to IA IA ana No Record Normal Record mode records video always at a set frame rate while Event Record changes its frame rate for events You can select an Event Input Group or Own Event to activate Event Record mode When selecting an Input Group Event Record is activated for events 43 Network Video Recorder SNR 6400 3200 corresponding to the Input Group When selecting Own Event Event Record is activated for all events occurring in the selected channel For Event Record Pre Recording Time defines the amount of time before the Event and Post Recording Time defines the amount of time that elapses after the Event to employ a special frame rate for storing video You can have up to 5 seconds of Pre Recording Time and up to 60 seconds of Post Recording Time You can search videos recorded by Event Record in the Playback screen For instructions on setting up events and Input Group please refer to 4 6 3 Event Setup Page 44 You can
2. Network Video Recorder SNR 6400 3200 Users Manua Thank you for purchasing a Samsung Metwork Video Recorder Before attempting to connect or operate this product please read the instructions contained in this manual carefully Please save this instruction manual for future reference ENGLISH User s Manual Preface Thank you for choosing a Samsung Network Video Recorder Disk Player product This instruction manual provides detailed information and instructions for the SNR 6400 and SNR 3200 network DVR products Please read this manual and any supplementary document s thoroughly before attempting to install and or operate the product The contents of this manual and the software and hardware explained herein are protected by copyright law All copy reprint and translation to other languages of a part of or all of the contents of this instruction manual without permission of Samsung Techwin Co Ltd are expressly prohibited except for fair use within the scope of copyright law The specifications of the product may change without prior notice for product improvement Product Warranty and Limited Liability The manufacturer of this product is not responsible for the sale of the product nor does the manufacturer delegate such responsibility to a third party The product warranty does not extend to any accident neglect alteration or misuse of the product Furthermore this warranty does not cover any components or parts that
3. Under System Select 4 System Update and then press Enter If a USB flash drive containing a firmware update file is detected the system displays a message prompting to see if you want to continue or stop updating as shown in the illustration below Warning All actions will be stopped Update Firmware Yes Enter No Esc 17 Network Video Recorder SNR 6400 3200 When pressing Enter the following messages appear while the firmware is being updated Once the update process is complete the system automatically reboots itself To move back to a previous phase press ESC To cancel the update and move back to the main screen hold down ESC for 2 seconds or longer System Update is in Progress System will reboot after 5 seconds Rebooting system is in Progress If a USB flash drive is not inserted into the product back panel USB terminal the following error message appears There s no usb stick Check usb please If a USB flash drive is inserted but does not contain a firmware update file the following error message appears No f w file in usb Check usb please 5 1 5 Initializing Settings Under System select 5 Factory Reset and then press ENTER A message appears on the display prompting you to confirm that you wish to reset all configurations to their defaults Warning All actions Will be stopped Are you sure Yes Enter No Esc Upon pressing Enter the following messages appear w
4. Default gateways Gateway Metric 1231231230 Automatic Automatic metric Click Add under IP addresses then enter 192 168 1 xxx The SNR 6400 3200 uses 192 168 1 100 as the IP address you cannot use the address for your computer s internal IP address 2 Network Video Recorder SNR 6400 3200 3 2 3 Connecting and Changing Settings Type 192 168 1 100 in your Internet browser address bar then press Enter iP 0 Ni Network Security Solution AL SAMSUNG TECHWIN The pages look well with the explore 6 0 above Web camera Solution by Samsung Techwin Co Ltd copyright c 2009 SAMSUNG TECHWIN Co Ltd In the login window enter admin as the User ID and 11111111 for the Password Click Login to connect to the product A Playback NE ft i D Pause Capture Info DIT o PT Q ZF 28 admin E Logout Help User s Manual When connecting to the product for the first time no video displays as no network or camera is set up admin E Logout Help aa Status Record Setup Event Setup Camera Setup HDD Setup Network Setup Time Setup Total Information Total Live Input Size OB s Total Live Video Loss Rate 0 00 Total Live Audio Loss Rate 0 00 Total Record Input Size OB s Total Record Video Loss Rate 0 00 Total Record Audio Loss Rate 0 0096 Description Disabled Ch Connected 0h Recording ch Connection Error Record Status Total Recordable Time OD 0
5. Network Video Recorder SNR 6400 3200 4 5 2 Event Search Q Event displays the Event Search screen as shown in the picture below For detailed information about events please refer to 4 6 3 Event Setup Page 44 POLiS Network Security Solution T Monitoring Q Playback 5 Config E System A admin E Logout Help Q Time El Event om c CNNIEEES Date Time minim 04 12 1 22 51 FE To 09 04 14 02 28 18 H Search BM Capture Info Search Fissulte Start Date Time End Date Time PEPNSSUIGS 2009 04 12 17 22 51 2009 04 12 17 23 26 2009 04 12 17 25 21 2009 04 12 17 25 44 Area Enables selecting an Event Input Group Area Enables selecting a channel that contains the record of the selected Event Input Group Date Time ron d MELLLLLILIL Area Enables selecting the beginning and ending times to search events Button Displays a calendar as shown on the next page enabling you to select the beginning and ending dates and times for searching events Select a date and time and then click Apply 38 User s Manual April 2009 Today T W Time 17 54 H 22 53 hM gda 5 Apply Cancel Searches videos with conditions that match a selected event type channel date and time and then displays the first 10 results at the bottom of the screen as shown in the screenshot below To play a video click on a result To check all the 10 results move the in the right of the screen upward and downw
6. User Date Format Time Format Time Zone Use DST Use Client Use Server Public Server1 Address Public Server2 Address Public Server3 Address Public Server4 Address Public Server5 Address Password ID Password Authority 18 Default Setting mm dd yy 24h GMT 00 00 Greenwich Mean Time Disable Disable Disable pool ntp org asia pool ntp org europe pool ntp org north america pool ntp org time nist gov Default Setting 11111111 user 22222222 Only Monitoring is Allowed User s Manual Chapter 3 Installation 3 1 Installing and Connecting Product 3 1 1 Supplying Power and Operating the Product Connect the power cord to the product as shown in the picture below AC Power A NS d Once the power cord is securely connected press the power switch in the rear panel to boot the system When the product is turned on you can press the power switch briefly to turn off the product When the system has encountered an error and you can t turn it off normally you can press and hold down the power switch for five seconds to force the system to shut down Power Switch 3 1 2 Configuring the Network The following picture is an example of a network diagram using the SNR 6400 3200 The 3 network ports on the product back panel are for a computer camera and NAS Network attached Storage Please Refer to 2 2 Back Panel Page 13 The rear panel network ports can be used for d
7. setting To use an NTP server other than the default one change Public Server Address Changing the GMT settings automatically changes Current Time y umm Synchronizing the time settings of the NTP server and the product may take a while if you change NTP client settings from Disable to Enable Updating the time settings of the product does not take effect immediately you must refresh the screen by opening the Time Setup page To use the NTP client option the NTP public servers and the Monitor Ethernet Port must be within the same network When the NTP Server option is activated the Source Ethernet Port acts as the NTP server New Current Time settings are applied only if you click EL New Time Configuration and NTP settings are applied only if you click ELE 62 User s Manual 4 7 System The following page appears when selecting at the top of the screen By clicking on one of the buttons on the left of the screen you can go to the page that corresponds to the function described on that button IPOLES itok security Sotu q Monitoring Q Playback je O Config E System admin Logout Help Upgrade Main 0 9 0 090514 Show Detail File Open Set Default Except Network HDD Time Log Set Default 63 Network Video Recorder SNR 6400 3200 4 7 1 Upgrade Displays the current firmware version of the system and enables resetting the settings ss FAW Version Main 0 9 0 090514 Show De
8. HDD Number to remove External Bay 1 Select the number for an internal HDD or an external HDD bay and then press Enter Upon pressing Enter the following messages appear while the selected HDD is being removed Executing Please Wait Remove Int HDD 1 DONE Remove Ext Bay 1 DONE When selecting an HDD that is not available or connected the following message appears Internal HDD 1 is empty External Bay 1 is not connected Check HDD to Remove Please Try Again BEF The number for an internal HDD or external HDD bay is determined depending 1 NS on which product port that you connect to Available numbers are 1 2 3 and 4 Note from the upper left and right to the bottom left and right Please Refer to Chapter 2 Part Names Page 11 89 Network Video Recorder SNR 6400 3200 5 5 Formatting HDDs On the main screen press and V to move to the screen shown below and then press Enter 5 HDD Format SET The screen shown below appears where you can use A and V to select the HDD to format l Internal HDD 2 External HDD 2 External HDD 3 All HDD 5 5 1 Formatting a Single Internal HDD Under HDD Format select 1 Internal HDD and then press Enter 1 Individual HDD 2 All Internal HDD 1 Select 1 Individual HDD and then press Enter HDD Number to format Internal HDD 1 Use the v buttons to select the number for the HDD to format then press ENTER Forma
9. LCD Setup The front panel LCD displays the current time and recording status by default shown below SEALS MH ste o PERS iMm P PS esece ar yA eof t F r 0 900 99207 9 00 2 i A ENTER gt died ATINA NZ JJ H E HE ese eee ek H tS fee 3 FSS Sees Esc iPOLiS The first line in the LCD indicates Year Month Day Hour and Minute The second line indicates the number of active channels total channels and RAID mode By using the LCD and the lt V gt ENTER and ESC buttons located to the right you can check the system s status and change some of its settings Up and Down Buttons Used to move between menus and select letters and numbers in text mode Left and Right Buttons Used to move the cursor in text input mode ENTER Button Moves to the next phase ESC Button When pushed it moves back to the previous phase When holding it down for 2 seconds or longer it moves to the main screen displaying the current time and recording status M NS The buttons are locked when the front panel key Lock is locked Note 19 Network Video Recorder SNR 6400 3200 Sub menus will appear where you can use the V buttons to navigate 1 Firmware Version 2 Key Beep On Off 3 Relay off 4 System Update 3 Factory Reset 6 Test HDD 1 System Power Off Ol D O 2S m Q al 3 D S 2 o uo Under System s
10. User s Manual Chapter 1 Overview This digital video recorder plus disk player features HDD storage and playback capabilities for 64 32 channel digital video Setting up this recorder is easy you may use the buttons on the front of the product or connect to the product remotely via a network With proven performance and reliability the SNR 6400 3200 is a self sufficient video recorder as well as ideal for digital video feed storage for monitoring systems of banks apartment buildings and public offices that require a high security level Since video is stored on hard disk there is no loss in picture quality due to repeated playback from the storage media Further since all video data is stored as digital files it is easily and quickly searchable This high resolution video recorder features a large storage capacity and also comes with a wide variety of user friendly features such as Simultaneous recording and playback capabilities motion detection PTZ pan tilt zoom control password real time voice data recording convenient access permissions setup using Key Lock and maintenance of up to 10 000 event lists and log files 1 1 Safety Precautions A Warning The following information or instruction is vital for user safety please read it thoroughly to avoid serious injury or death Installing the Product v Please check the power outlet voltage AC 100V 240V before you connect the power to the outl
11. stw i e If the Monitor Ethernet Port IP address is 192 168 1 10 with the RTSP port as 3000 enter rtsp 192 168 1 10 3000 chl mpeg4 2009 0405 0930 stw to watch a video from Channel 1 that is recorded on April 5 2009 at 9 30am You can register your e mail address in the Network Setup screen so your product can notify you with an e mail when a defined Event occurs Please Refer to 4 6 3 Event Setup Page 44 Enter an outgoing e mail server address under SMTP Server Name and an e mail address under E Mail To If your mail server requires authentication for sending e mail check User Authentication Enter your login ID and password for your mail server in ID and Password eS To use the E Mail option the Monitor Ethernet Port must be connected to a mail Server PN New network settings are applied only if you click ELE 60 User s Manual 4 6 7 Time Setup This page deals with the system s time settings 03 06 2009 v 20 31 42 z Set Time Date Format mmddyy Time Format UseDST QhDisabe Enabe Start End Use Client Disable Enable Use Server Disable Enable Public Server1 Address Public Server2 Address Public Server3 Address Public Server4 Address Public Server5 Address You set the current time for the product under Current Time Current date is located above current time is below Select an item by clicking on it and use either the up down arrow keys or the number keys on your keyboard to
12. A Caution To lock the HDD door please make sure to turn Key Lock clockwise completely 3 1 4 External HDD The SNR 6400 3200 supports an eSATA interface for connecting external storage devices four eSATA ports are located on the rear panel The product can have up to 20 TB of storage capacity by utilizing the internal HDDs and eSATA ports Based on 1TB data capacity per HDD An external eSATA HDD can be connected to the eSATA port on the rear panel as shown on the next page Note that an eSATA port does not supply power to the device connected to it the external device must supply its own power 23 Network Video Recorder SNR 6400 3200 r posooso Bae You may connect an external HDD while the product is in operation However CS this may result in certain models of external HDDs not being detected As Note such it is recommended that you connect any external HDD by following the steps outlined below 1 Turn the product off 2 Connect the external HDD also turned off to the product with an eSATA interface cable 3 Turn on the external HDD 4 Turn on the product The eSATA cable is not included with the product Fora list of compatible HDDs please refer to Recommended HDDs Page 95 3 1 5 Sensor The following are specifications and operating conditions for sensor input Input Types N C N O Spec Supported Sensor Types Dry Contact sensors Connection Type Attach stripped wire conne
13. HDD 1 Use and V to select the number for the external HDD bay containing the HDD to format and then press Enter Format HDD 1 Yes Enter No Esc Upon pressing Enter the following messages appear while the selected HDD is being formatted To move back to the previous phase press ESC To cancel formatting and move back to the main screen hold down ESC for 2 seconds or longer Formatting HDD IS in Progress HDD Format DONE When selecting an HDD that is not available or connected the following message appears External Bay 1 is not connected External Bay 1 is not connected 5 5 4 Formatting All External HDDs Under HDD Format select 2 External HDD and then press Enter Bay Number to format External Bay 1 Use and V to select the number for the external HDD bay containing the HDD to format and then press Enter 1 Individual HDD 2 All HDD in Bay 1 2 Select All HDD in Bay and then press Enter Format Bay 1 Yes Enter No Esc 92 User s Manual Upon pressing Enter the following messages appear while the entire HDDs of the selected external bay are being formatted To move back to the previous phase press ESC To cancel formatting and move back to the main screen hold down ESC for 2 seconds or longer Formatting HDD is in Progress HDD Format DONE 5 5 5 Formatting All HDDs Under HDD Format select 3 All HDD and then press Enter Format All HDD
14. Manual Channel Enables selecting a channel To watch a video conveniently select a date on the calendar under the Channel button Dates available with videos are displayed in blue e g ESSE oo e Time Area While the video screen is paused selecting a time and clicking the Play button plays a video at that time While a video is being played the Time area displays the recorded time of the video Sound Button Turns audio on or off for the current video E Capture Button Captures a screenshot of the current screen in JPG format wi Info Button Displays the channel name and recorded time of the current video D DIT Button Activates or disables the Deinterlace option for the current video e HEW and vid FFW Buttons Rewind fast forward and adjust the current video play speed While a video is playing the buttons change to x f gt l gt l f and sx indicating the play direction and speed The adjusted play speeds are 1x 2x 4x and 8x backward and forward Each time the REW or FFW button is pressed the play speed changes by one level e PLAY Button Plays a video While a video is playing it changes to the e PAUSE button Clicking the PAUSE button pauses the current video EL Stop Button Stops a video Move the knob on the slider below the playback screen to seek to a specific video time A time with available video is highlighted in blue on the time slider while a time with event video is in red 37
15. Recorder SNR 6400 3200 HDD I O Error An HDD encountered an I O error Fan Fail The system s fan failed Camera Connection Error An error occurred while connecting to a camera Config Exported Product settings were exported to the monitoring computer Config Imported Old product settings were imported and restored lt Event Log gt Log Type Description 68 User s Manual 4 7 3 User Setup On this page you can set the Admin password and set the ID password and privileges for the User account Old Password Hew Password Re type Mew Password Apply User IO user HEE Ee ee Password Authority Ed Monitoring Playback ll PTzjOsD Control Apply In Admin you can set a new Admin password Enter the current password in Old Password enter a new password in New Password confirm the new password in Re type New Password then click the button The Admin password is used for logging in to the Admin account which is the system administrator account with the highest permissions level In addition to the Admin account you can set up one user account with limited permissions The User account is granted permissions by the Admin under the Authority menu Monitoring and Playback refer to the menus used when accessing the product via Web Viewer PTZ OSD Control refers to the connected cameras PTZ and OSD functions Refer to 4 4 3 PTZ Control Page 34 and 4 4 4 OSD Control Page 35 If you wish to change
16. Yes Enter NOS Esc Upon pressing Enter the following messages appear while all HDDs both internal and external are being formatted To move back to the previous phase press ESC To cancel formatting and move back to the main screen hold down ESC for 2 seconds or longer Formatting HDD VSM PROG eS Sa HDD Format DONE 93 Network Video Recorder SNR 6400 3200 Troubleshooting 1 Cannot boot e Check power e Check power cord 2 Some channels fail to display video e Check camera power e Check camera video output e Check Recorder s input port 3 Video is not stored e Check the connection of HDDs on the HDD Setup page e Check the free space of HDDs e Check video recording setup 4 Stored video does not play e Check video recording setup 5 Video is too bright or too dark e Check camera setup 6 Front panel buttons do not work e Check power e Check Key Lock status 7 Network does not function e Check network cable connection e Check Recorder s IP setup e Check PC s IP setup e Run Ping Test e f Web Viewer fails to show video on a PC check the PC s technical specifications 94 User s Manual 8 You must contact your vendor when If you are experiencing any of the following issues you must stop using the product and turn the power off immediately then contact your vendor for assistance Product is behaving strangely example unusual noises smells or smoke
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18. change its value The up down button can be used instead of the keyboard to change the current time To display a calendar click in the date window The current date of the product is highlighted in blue The current date of the product is highlighted in blue The current date of your computer is circled in red on the calendar as well as written on the bottom of the calendar To move to the previous or next month click 4 or atthe top of the calendar To change the current date click on a date on the calendar 61 Network Video Recorder SNR 6400 3200 03 06 2009 joz March 2009 sun Man Tue Wed Thu Fri m rara cd c fo gd zz 1 2 8 4 5 4 8 9 10 11 12 13 15 16 17 18 19 20 B oo 23 24 E505 27 BE oo 30 31 3 25 2009 Date Format lets you choose either yy mm dd mm dd yy or dd mm yy for displaying the current date yy is year mm is month and dd is day You can choose between 24 hour and 12 hour time formats for displaying the current time in Time Format Click Time Zone to select your time zone and city If your city observes Daylight Saving Time it will be applied automatically You can also manually decide whether to use DST or not with DST Use You can choose to use an NTP client and NTP server in the NTP menu NTP Network Time Protocol synchronizes the time among the various devices and systems connected to a network NTP client automatically communicates with registered NTP servers to adjust its time
19. of the selected channel click m on the left side of the Screen POLIS s LJ Monitoring Ci Playback Config FE System Radmin Last o a A Auto sequence Sequence Setting 3 P TeSetting OSD Setting E Initialize i ae TOTA 35 Network Video Recorder SNR 6400 3200 E EA ur To control the OSD menu click the buttons at the bottom of the video screen To move between OSD menus and change the settings use the arrow buttons To move to a sub menu or apply new settings click the SET button To move back to the previous menu click the ESC button Instead of the SET and ESC buttons on the video screen you may also use the and buttons next to the me button For detailed instructions on setting up an OSD please refer to the user manual for the respective camera eS The Mic PTZ preset and OSD control menus are not compatible with AXIS cameras 4 5 Playback Click at the top of the screen to display the Playback screen This screen lets you watch saved videos There are two ways to use the Playback option enables you to search and watch videos by the recorded time and date while Q Event lets you view videos according to events that have occurred When connecting to the Playback screen for the first time the Time Search menu appears as the default 4 5 1 Time Search POLIS so sons E Monitomng Q Playback Config EY System Y Time Q Event OU ENENENS March 2009 36 User s
20. operation please refer to 4 6 6 Network Setup Page 56 Note 5 2 1 Monitor Ethernet Port Setup The Monitor Ethernet Port is a port used to connect your computer to the product Under Network Setup select 1 Monitor Ethernet Port and press ENTER l Use Static IP 2 Use DHCP Client 3 Use PPPoE 4 Use DDNS Use one of the first 3 options to set an IP address for the Monitor Ethernet Port Selecting menu item 4 lets you to use DDNS instead of an IP address Static IP Setting Press and V to select 1 Use Static IP and then press Enter IP Address 0 0 0 0 81 Network Video Recorder SNR 6400 3200 Press the V buttons to select numbers 0 9 space and period press the lt gt buttons to move between digits Once you have finished entering the IP address press Enter Subnet Mask 0 0 0 0 O a gt o O rct z CD os T o O lt DNS1 Server P 192 168 1 1 Enter the Subnet Mask Gateway and DNS Server 1 address the same way Confirm IP Setup Yes Enter No Esc Pressing Enter moves to the next screen as the IP address for Monitor Ethernet Port is being saved To move back to the previous phase press ESC To cancel the new settings and move back to the main screen hold down ESC for 2 seconds or longer IP Setup DONE RS The DNS1 address can be set under Monitor Ethernet Port Port gt Static IP S The DNS 2 address is under Source Port Static IP Once set these DNS
21. properly A blue indicator means that the product is running in RAID mode A blinking blue indicator means that a network cable is properly connected to the Monitor Ethernet Port and data communication is taking place properly A blinking blue indicator means that a network cable is properly connected to the Source Ethernet Port and data communication is taking place properly A blinking blue indicator means that a network cable is properly connected to the Storage Ethernet Port and data communication is taking place properly A red indicator means that the product is powered on Used to connect the product to a computer for the system configuration The panel displays the current status of the product it can also be used to change the system configuration with the adjacent buttons This button is used to change the system configuration Chapter 5 LCD Setup covers its use in detail This button is used to change the system configuration Chapter 5 LCD Setup covers its use in detail 12 2 2 Back Panel IE O AION 10 11 12 13 14 15 Monitor Ethernet Port Source Ethernet Port RELAY OUT Storage Ethernet Port User s Manual i t pe Ln gt 5 DRAE SEMICH N RELAY DUT HH 1 Function Used to connect the product power cable This fan cools the power supply This fan cools the inside of the product A network port that allows the product to connect to a PC to run Web V
22. select different frame rates for each recording mode Normal Record Event Record Active when an event occurs Event Record Inactive while no event is detected For Normal Record and Event Record Active All frames frames and 2 frames are available For Event Record Inactive All frames frames 2 frames and No Record are available Choose All frames to store all video feeds from the camera while I frame stores only the 1 frame of the video feed per 1second Choosing 2 frames stores only the frame of the video feed per 2 seconds No Record does not record any video aN New settings are applied only if you click Apply e 4 6 3 Event Setup From this screen you can configure Event related settings eee came Normal Open SEE ee Normal Open 0 Input Group Action Group input action mu Madify Remove Add Modify Remove dd i Modify Remove AAA AAA Local Sensor Type Local Sensor Type let you select the operation type for Sensor 1 and 2 between Normal Open and Normal Close Normal Open activates a sensor input when the contact type is short or the dynamic type is at the Low level Normal Close activates a sensor input when the contact type is open or the active type is high impedance open collector For more information about sensors please refer to the user s manual of each sensor 44 User s Manual Event Input Output Group Event I
23. server is www samsungipolis com To use a DDNS server other than iPOLiS use A and V to select from alphanumeric characters a z and 0 9 space and period use lt and gt to move between characters and edit the default DDNS address Press Enter when you ve finished entering the DDNS server address 83 Network Video Recorder SNR 6400 3200 Password Repeat the steps to enter the login ID and password of the new DDNS server Confirm DDNS Setup Enter Yes Esc No Pressing Enter moves to the next screen as the new DDNS settings are being saved To move back to the previous phase press ESC To cancel the new settings and move back to the main screen hold down ESC for 2 seconds or longer DDNS Server Setup DONE 5 2 2 Source Ethernet Port Setup The Source Ethernet Port is used for communication between the product and cameras Under Network Setup select 2 Source Ethernet Port and then press ENTER 1l Use Static IP 2 Use DHCP Client 3 Use PPPoE 4 Use DHCP Server Use one of the first 3 options to set an IP address for the Source Ethernet Port For detailed instructions on the port setup please refer to Static IP DHCP Client and PPPoE setups under 5 2 1 Monitor Ethernet Port Setup Page 81 Selecting menu item 4 lets you use the DHCP Server option DHCP Server Setup Press and V to select 4 Use DHCP Server and then press Enter IP Range from 0 Press the V buttons to select n
24. servers are used by all ports DNS1 is used as the default and DNS2 is the backup Note DHCP Client Setup Press and V to select 2 Use DHCP Client and then press Enter Use DHCP Client Yes Enter No Esc Pressing Enter moves to the next screen as Monitor Ethernet Port is updated to use DHCP To move back to the previous phase press ESC To cancel the new settings and move back to the main screen hold down ESC for 2 seconds or longer Client Mode Setup DONE 82 User s Manual PPPoE Setup Press A and V to select 3 Use PPPoE and then press Enter Press the V buttons to select characters a z and spaces press the lt gt buttons to move to the next character Once you have finished entering the ID to use press Enter Password Repeat the steps to enter a password and then press Enter Confirm PPPoE Setup Yes Enter No Esc Pressing ENTER moves to the next screen as the new PPPoE settings of Monitor Ethernet Port are being saved To move back to the previous phase press ESC To cancel the new settings and move back to the main screen hold down ESC for 2 seconds or longer PPPoE Setup DONE Ze Changing the network connection method from PPPoE to DHCP or Static IP automatically reboots the system M Wi MA A Ai MT Note DDNS Setup Press A and V to select 4 Use DDNS and then press Enter Server Domain www samsungi polis co The default DDNS
25. the User account s ID password or privileges you can do so by entering the new ID in User ID entering the new password in Password and checking the permissions to grant to the User account Click to enable the changes 69 Network Video Recorder SNR 6400 3200 m es u v S New settings are applied only if you click MS Note 4 7 4 Backup Backup video files from the product to a computer search Type Event Channel Date Time Channel 2009 05 14 IW ERA C Documents and Settings Administrator WDesktop m Change Backup Download To select a recorded period for backup video files click the button Selecting a channel in the Channel dropdown menu displays the channel s recorded period in the From and To panes under the Date Time menu Select the beginning and ending time of the backup video files in the From and To panes and then click the button to start backing up the video files 70 search Type Event amp Channel Input Group Channel Event Date Time From To 2009 05 14 aT TIERE E C Documents and Settings Administrator WDesktop Start Time 2009 05 13 21 13 06 2009 05 15 21 13 45 2009 05 15 21 14 23 2009 05 13 21 14 35 2009 05 13 21 15 00 2009 05 15 21 15 08 2009 05 13 21 15 33 2009 05 13 21 15 55 2009 05 13 21 16 22 2009 05 13 21 16 30 2009 05 15 21 17 16 2009 05 15 21 17 30 2009 05 13 21 18 35 2009 05 15 21 18 47 2009 05 15 21 18 58 2009 05 13 21 19 40 2009
26. to the Monitoring Page where you can view the video feeds from the cameras connected to your product POLES pP EJ Monitoring Q Playback p O Config H i 4 Logout Help A Auto sequence ane mum Group Channel 4 4 1 Splitting Screen and Changing Channels You can select the number of video feeds to simultaneously display on screen by clicking the button in the upper left of the screen You can have 1 4 9 16 36 or 64 channel video feed s displayed simultaneously on screen a separate browser window will open to display 36 or 64 channel video feeds When displaying 1 36 channels the channels are displayed in groups to manage visibility For example if you are viewing 16 channels simultaneously then channels 1 16 are displayed in group 1 and channels 17 32 are displayed in group 2 and so on Misi is used to select which group or channel you want to view To watch video in all channels in an orderly manner click the button to activate the Auto Sequence option that cycles through videos in different groups at 7 second intervals The logs for the current channel are at the bottom of the screen event MD V Loss main frame sensor and relay event To check the logs move the button on the right side of the window upward or downward The names of events like MD V Loss etc are displayed on the video of channels where events occur 33 Network Video Recorder SNR 6400 3200 4 4 2 Video C
27. you click at the top of the screen RAID Mode In the RAID Mode menu you can change the system RAID settings To change the settings select Normal RAID1 or RAID5 and then click on the right Normal is the non RAID mode Upon applying new RAID settings the system automatically reboots itself you will be disconnected from Web Viewer The system requires approximately 2 minutes to reboot and establish a network connection While the new RAID settings are being applied the front LCD displays the following messages according to the progress Preparing RAIDI is in Progress Rebooting system is in Progress Build RAI D1 48 8 Finish 37 6min RAI D1 Setup DONE Unbuilding RAID is in Progress Rebooting system is in Progress 92 User s Manual Unbuilding RAID DONE When the system is in a RAID mode appears on the right Normal b RADI O RAIDS RAD Saus App EE isplays the current RAID status of the system along with the information of RAID configured HDDs SNR 6400 RAID1 Building Build Stop Individual HDD Info Internal RAID 1 A 1 51325031065 Internal RAID 1 A 2 5T3250310C5 While building a RAID mode appears in the RAID Status screen Clicking the button aborts the RAID building process a Al RAID Redundant Array of Independent Disks helps you keep data safe in aN case the system HDD is damaged Note Selecting RAID1 mode configures
28. 05 15 21 20 02 Mae Ce t ol A ls aj in b w poe E on E a a eet etie een etit eer e e ME End Time 2009 05 13 21 13 15 2009 05 13 21 13 53 2009 05 13 21 14 29 2009 05 13 21 14 50 2009 05 13 21 15 04 2009 05 13 21 15 21 2009 05 13 21 15 39 2009 05 13 21 16 02 2009 05 13 21 16 24 2008 05 13 21 16 37 2009 05 13 21 17 24 2009 05 13 21 17 42 2009 05 13 21 18 41 2009 05 13 21 18 54 2009 05 13 21 19 05 2009 05 13 21 19 46 2009 05 13 21 20 09 Download User s Manual Search Backup Select All To back up specific event video files use the Event button and search events Selecting an Event Input Group in the Input Group pane displays a list of channels that contain the selected event video files Select a channel select desired times in the From and To panes and then click the Search button to display a list of the selected event video files that are saved within the selected period Select backup video files in the list and then click the button to start backing up the files To select multiple files use Ctrl click or Shift click Clicking the button selects all search results The maximum searchable period is 7 days f more than 500 event video files are recorded within a selected search E e AER v Note 800 file not search data saved after 1 q period data saved after a day for which 500 or more accumulated video files are recorded is not searche
29. 0H 00M 00S Current Recordable Time OD 00H 00M 00S A admin E Logout Help FW Version Main 0 9 0 090514 Show Detail FW Upgrade File Open Set Default Set Default Except Network HDD Time Log Set Default s Export Import Configuration Export Import 29 Network Video Recorder SNR 6400 3200 Use the left menu to set up the product For detailed instructions on each menu item please refer to 4 6 Config Page 41 and 4 7 System Page 63 Once a network is set up You can use the Monitor Ethernet Port on the product back panel to connect to the product The IP address for the front port is fixed as 192 168 1 100 this value cannot be changed Note t is strongly recommended that you change the default administrator password Admin PW as soon as possible For instructions on changing the password please refer to 4 7 3 User Setup Page 69 30 User s Manual Chapter 4 Operation 4 1 System Requirements CPU Intel Pentium 4 3 0GHz Core2duo E6750 or higher Video Memory 128MB 512MB or higher Display Resolution 1024 x 768 O 32bit color or higher Hard Disk 1GB or higher Operating System Windows XP Professional Windows Vista Business Miscellaneous DirectX 9 0 or higher 4 2 Compatible Web Browsers Web Viewer is optimized for use with Microsoft Internet Explorer 6 0 or higher You must have Microsoft Internet Explorer 6 0 or higher installed on your PC to ensur
30. 55 51 1256 50 ia O B 06 18 21 12 565 12 55 09 D c3 06 00 21 12 05 51 12 55 63 HO 06 00 21 12 55 51 12 56 63 L1 af 06 08 21 12 44 51 12 54 50 Ja a EE el 125551 125650 LE 12 Button 1 O0D J O OI B2A O N 11 12 13 14 15 Name Select Folder Select Deselect All Select File Deselect File Play Stop Channel Info Time Info Play Speed Play Options ScreenSize Screenshot Rotate 180 Audio Play List Watermark Check User s Manual Function Use this button to open a folder that contains backup video files Available video files are listed in the order of time or channels Select or deselect all files Select one or more files Deselect one or more files Play selected files one by one Stop playing and deselect files on the play list Display information of saved channels Display the running time of a video file that is being played Adjust the play speed of the player 1x 2x 4x and 8x Play options Skip back a frame Play backward Pause Play forward Skip forward a frame Adjust the screen size of the player 1x 2x Full Screen 704x240 and 704x288 videos can be enlarged by 2x without degrading image quality Save the current screen as a JPEG file Rotate the current screen by 180 Turns audio on or off Pending gt Play forward Play backward fll Pause B Stop Activate or disable the Watermark Check option 73 User s Manual Chapter 5
31. Ds For instance configuring HDD1 2 3 and 4 while each one of them is equipped with a 500GB HDD to RAID5 displays the system s functional HDD as one 1 5TB RAID In RAID5 mode no data is lost even if one of the four HDDs is damaged To configure a RAID mode HDDs must be the same size It is highly recommended that you use the same brand and model HDDs to configure RAID RAID settings are available only for internal HDDs Building a RAID mode using 4 x 500GB HDDs takes approximately 3 hours for RAID1 and 4 hours for RAID5 Changing the RAID settings to a new mode automatically deletes all data in the HDDs of the product and new video files are not saved until the new RAID mode is completely configured When the product is abnormally turned off i e by pulling the AC power adapter out and then turned on the product may reconfigure its RAID settings automatically to ensure the integrity of saved data While a new RAID mode is being configured existing data is not lost but new data will not be saved either If more than two RAID configured HDDs are broken or removed from the product the RAID configuration will malfunction causing data loss 88 User s Manual 5 4 Removing HDDs On the main screen press A and V to move to the following screen and then press Enter 4 Remove HDD SET The screen shown below appears where you can use A and V to select the HDD to remove HDD Number to remove Internal HDD 1
32. HDD1 and HDD2 as one array and HDD3 and HDD4 as the other array RAID1 uses 2 physical HDDs as 1 functional HDD For instance configuring HDD1 and HDD2 while each is equipped with a 500GB HDD to RAID1 displays the system s functional HDD as one 500GB RAID In RAID1 mode no data is lost even if one of the two HDDs of a 53 Network Video Recorder SNR 6400 3200 A Caution NAS RAID array is damaged Selecting RAID5 configures 4 HDDs to 1 RAID array RAID5 uses 4 physical HDDS as 3 functional HDDs For instance configuring HDD1 2 3 and 4 while each one of them is equipped with a 500GB HDD to RAID5 displays the system s functional HDD as one 1 5TB RAID In RAID5 mode no data is lost even if one of the four HDD is damaged RAID1 requires at least 2 HDDs to be equipped next to each other HDD1 and HDD2 or HDD3 and HDD4 while RAID5 requires all 4 HDDs to be equipped To configure a RAID mode HDDs must be the same size It is highly recommended that you use the same brand and model HDDs to configure RAID RAID settings are available only for internal HDDs Building RAID using 4 x 500GB HDDs takes approximately 3 hours for RAID1 and 4 hours for RAID5 Changing the RAID settings to a new mode automatically deletes all data in the HDDs of the product and new video files are not saved until the new RAID mode is completely configured When the product is turned off abnormally i e by pulling the AC power adapt
33. Jungwon qu Seongnam si Gyeonggi do Korea 462 703 TEL 82 31 740 8151 8 FAX 82 31 740 8145 SAMSUNG TECHWIN AMERICA Inc 1480 Charles Willard St Carson CA 90746 UNITED STATES Tol Free 1 877 213 1222 FAX 1 310 632 2195 Wwww samsungcctvusa com SAMSUNG TECHWIN EUROPE CO LTD samsung House 1000 Hillswood Drive Hillswood Business Park Chertsey Surrey UNITED KINGDOM KT16 OPS TEL 44 1932 45 5300 FAX 44 1932 45 5325 www samsungtechwin com www samsungcctv com www samsungipolis com P NO Z6806098601A VAN 09 05
34. SND 560 SND 560 SND 560 gt ND 560 SND 560 gt ND 560 SND 560 gt ND 560 SND 560 SND 560 gt ND 560 SND 560 gt ND 560 SND 560 gt ND 560 SNC 540 sSNC 5 70 SNP 1 00 SNC 570 sNC 5 70 saNC 5 7 sSNC 5 70 sNC 5 7 sSNC 5 70 sSNC 5 70 sSNC 570 Camera Search Close Select a camera on the list and then double click on it or simply click ME The Model Connection Type IP and Connection Port options of the camera will be automatically set up depending on the settings of the camera Model oNs 100 Connection Type IP 192 168 100 121 4000 Connection Port Be AR Camera Search does not always find all the cameras on the network you may PN 2 0 frame have to click more than once to find all the camera s you want Note lt FER Ve al New settings are applied only if you click ELLEN Note 50 User s Manual 4 6 5 HDD Setup From this page you can configure the storage devices connected to the system Refresh Repeat Recording Off e On Apply Division Record Start Time Record End Time Total Size Free Size RAIDS MODE 2009 03 04 16 27 31 2009 04 05 08 11 27 281669 MB ST3160815SV 15441 MB 15441MB NAS1 connected 1427554MB 1427554MB HDD Form at d Normal T O RAIDS RAID Status Apply NAS Port asi xf Use Disable e Enable Default Folder Password ll HDD On top of the screen the types and statuses of internal HDDs external HDDs and or NAS devices currently c
35. SNR 6400 3200 Camera Setup Open Channel List Ch1 Ch16 Channel List Select Channel Ch01 Disable Enable Disable Channel Name Ch01 Ch02 Ch03 Model Connection Type Static IP IP 0 0 0 0 Connection Port 4000 Channel Setup ID Password Picture Type MPEG ATC Mode Off Video Quality High Video Resolution D1 Video Framerate 10 HDD Setup HDD Repeat Recording Off Nas Port Nas1 Use Disable Name 3 NAS Configuration Default Folder Password 16 Network Setup Main Menu Monitor Ethernet Port DDNS Source Ethernet Port Source DHCP Server Storage Ethernet Port DNS RTP RTSP E Mail User s Manual Connection Type Static IP IP Address 0 0 0 0 Subnet Mask 0 0 0 0 Gateway 0 0 0 0 Connection Port 4000 Http Port 80 ATC Mode Disable Use Disable Server Domain www samsungipolis com ID Password Connection Type Static IP IP Address 0 0 0 0 Subnet Mask 0 0 0 0 Gateway 0 0 0 0 Use Disable IP Range 0 0 0 0 0 0 0 0 Connection Type Static IP IP Address 0 0 0 0 Subnet Mask 0 0 0 0 Gateway 0 0 0 0 DNS1 168 126 63 1 DNS2 168 126 63 2 Use RTSP Disable RTSP Port 554 RTP Port 4000 Use Multicast Disable Multicast Address 224 0 1 1 SMTP Server Name Use Authentification Yes ID Password E Mail To 17 Network Video Recorder SNR 6400 3200 Time Setup Main Menu Time Configuration NTP 2 3 4 System Page lt User Main Menu Admin
36. ard search Results Start Date Time End Date Time All Results I Resul 2009 04 12 17 22 51 2009 04 12 17 23 26 2009 04 12 17 25 21 2009 04 12 17 25 44 US displays all search results on the left side of the page 10 Search results are displayed at a time Clicking on an item automatically plays a video saved in the selected time EB ana El move to the previous or next results page moves to the previous Screen POLES veto Security Solutio Monitoring Q Playback 6 Config Fl System A admin E Logout Help Q Time El Event search Results No Daterime Range 2009 04 12 17 25 21 2009 04 12 17 25 44 2009 04 13 04 38 34 2009 04 13 04 38 53 2009 04 13 04 43 30 2009 04 13 04 44 08 2009 04 13 04 44 23 2009 04 13 04 44 41 2009 04 13 04 48 35 2009 04 13 04 48 55 2009 04 13 04 49 02 2009 04 13 04 49 18 2009 04 13 04 54 31 2009 04 13 04 54 48 2009 04 13 05 19 02 2009 04 13 05 19 20 2009 04 13 08 07 31 2009 04 13 08 07 46 2009 04 13 08 09 21 2009 04 13 08 09 45 search Results Start Date Time End Date Time PSIUISEBUIGS 2009 04 12 17 22 51 2009 04 12 17 23 26 2009 04 12 17 25 21 2009 04 12 17 25 44 39 Network Video Recorder SNR 6400 3200 The maximum searchable period is 7 days f more than 500 event video files are recorded within a selected search period data saved on the day for which 500 or more accumulated video E files are recorded is searched but data saved on the day after is not as searched F
37. are not supplied by the manufacturer of this product The product warranty period is for three years from the purchase date However the warranty does not cover any of the following problems and a nominal service fee will be charged if e Product has been improperly used or handled by user e Product has been disassembled and or altered by user e Product has been damaged by connecting a power supply with improper specifications e Product has been damaged due to an Act of God fire flood tsunami natural disaster etc e To replace expendable components HDD Fan etc The warranty for the HDD and Fan is valid for one year from the purchase date This warranty covers only the product supplied with the warranty After the warranty period three years has expired a service fee will be charged for any inspection and or repair for the product During the warranty period a service fee will be charged for repair and or inspection for the product for any problems that are not covered by the warranty Network Video Recorder SNR 6400 3200 This product is not an anti theft or fire prevention device the manufacturer is not responsible for any damage to property or personnel that may occur during its use This product must be installed by skilled and experienced personnel self installation by the user is prohibited Self installation by the user may result in fire electrocution and or product malfunctions Please contact yo
38. ay terminate the connection If this happens you must use the new address to connect to the product All ports use the same DNS server you can have up to two DNS servers DNS1 is used as the default and DNS2 is used when DNS1 is unavailable Using RTP RTSP lets you watch the video of the SNR 6400 in the monitoring system without using Web Viewer To use RTP RTSP select Enable in the Use RTSP menu and then change the RTSP and RTP port numbers in the Settings menu RTSP is used to control video and RTP is used to transfer video data The Multicast option is useful when sending video to multiple users simultaneously without consuming too much bandwidth Multicast is available only within a local network that is configured with a multicast enabled router it cannot be used via the Internet BE The RTSP port number cannot be identical to the number of the connection FR port for the Monitor Ethernet Port Note Please be advised that you should not change the address unless you are familiar with the RTP multicast protocol The default Multicast address is 224 0 1 1 58 User s Manual A To connect your computer to the product and watch video via RTP RTSP please SS follow the instructions below For a video player we recommend using VLC Note Media Player Some players such as Quicktime may not function correctly as they do not support interlacing VLC Media Players menu configuration may vary depending on its version Versi
39. ctions to the terminal block Output Current Typical DC 12mA Please refer to the diagram on the next page to connect sensor inputs It illustrates an example of a dry contact sensor being connected to the product Power 24 User s Manual JUO OU OU UL s For detailed instructions on connecting sensors please refer to 4 6 3 Event Setup Page 44 3 1 6 Relays The following are specifications and operating conditions for alarm output Number of Input Circuits 2 Relays Spec Output Types Dry Contact Connection Type Attach stripped wire connections to the terminal block Power When connecting the relay outputs first determine the attributes of the device to be connected Normal Open or Normal Close then connect the device by referring to the diagram below RELAY OUT Warning Light Normal Close 0 o Common 0 Normal Open 25 Network Video Recorder SNR 6400 3200 For detailed instructions on connecting the relay output please refer to 4 6 3 Event Setup Page 44 3 1 7 USB The USB ports on the rear panel are used to upgrade the product s firmware with the buttons on the front panel Please refer to 5 1 4 System Update Page 77 3 2 Connecting to the Website 3 2 1 Connecting Cable Press PUSH on the front panel to open the Locking Door then connect a PC to the Front Panel Network Port with the supplied crossover cable as shown in the illustration be
40. d For example if video files are searched from 10 to 15 and 800 accumulated video files are saved by 11 the program will and will display search results only up to the Events that occurred during Normal Record mode cannot be searched 71 Network Video Recorder SNR 6400 3200 Start Time End Time Download Status Stop 2005 05 13 21 14 35 2009 05 15 21 14 50 Downloading 2009 05 13 21 14 49 2005 05 13 21 15 33 2005 05 13 21 15 39 waiting 2009 05 15 21 16 30 2009 05 13 21 16 37 waiting 2009 05 13 21 18 47 2009 05 13 21 18 54 waiting While a backup task is in k is in progress the MS button is displayed To abort the backup process click the button Video files that are downloaded prior to aborting the backup will be saved in the backup directory To change the download folder click the button Backing up video files automatically creates a sub folder under the designated download folder The sub folder is named after the product IP address e g SNR 6400 Backup 192 168 1 100 and contains the backup video files Backup video files are playable with SLiM Player To download SLiM Player click the Download button at the bottom of the page EXE The buttons and functions of SLiM Player are as listed below 1 T Y 5 6 9 Note O g F O M r aW L E Fa B 0600 41 12 55 51 12 56 49 Ha 05 00 21 12 55 51 12 55 49 oO a2 06 10 31 125 81 1 50 Er s j 06 00 21 12
41. d Start Raid Build Finish Raid Rebuild Start Config Changed Config Changed Config Changed Power On Config Changed Config Changed Network Page Record Page Raid admin Network Page Record Page Network Page Record Page Record Page Network Page admin Raid admin Raid Raid admin Network Page Record Page Record Page Log Kind lets you choose which log to view Event Log or System Log displays the product operation logs while displays the logs of Event inputs sent from connected cameras Selecting a log type in the Type option displays only that type of logs To see the history of the system settings changes or event group changes double click on a log file of the Configuration Changed or Event Group Created type The details appear as shown in the screenshot below Ip Ghannel4 by admin 192168 7126 gt 192168 7123 66 User s Manual S and moves to the previous or next page To move directly to a page enter the page number in the text box and then click ELEM To save a system log file to your computer click ME _Up to 10 000 logs each for System Logs and Event Logs can be saved If the AN number of either log exceeds 10 000 the system automatically deletes the oldest Note logs The following chart displays the various log types lt System Log gt Power On Power was turned on Power Off Power was turned off RAID Build Finish Completed building a RAID array 67 Network Video
42. e trouble free operation of Web Viewer Network Video Recorder SNR 6400 3200 4 3 Login Open a web browser and then enter the IP address of the product You are directed to the login page Enter your ID and password then click the Login button to connect to the system You are directed to the Monitoring Page If you have not set up your own ID and password yet the default ID is admin and the default password is 11111111 without the quotation marks For instructions on changing the ID and password please refer to 4 7 3 User Setup Page 69 IPOLIS vewor D To connect to the product using the front network port please make sure to enter 192 168 1 100 To connect to the product using the rear Monitor Ethernet Note Port make sure to enter the IP address assigned to the port W The connecting port and computer must be within the same network For an HTTP port number with any value other than 80 then the access address is http lt IP address gt lt HTTP port number gt For example if the IP address is 192 168 1 110 and the HTTP port number is 8080 then the address for Web Viewer is http 192 168 1 110 8080 For instructions on changing the Monitor Ethernet Port IP address please refer to 4 6 6 Network Setup Page 56 32 User s Manual 4 4 Monitoring If you are logging in to your Network Video Recorder for the first time or if you click the button at the top of Web Viewer you will be directed
43. el If you are not sure which method to use please ask your network administrator for assistance If the product is connected to a PPPoE type xDSL line choose PPPoE as the connection method and enter the access ID and password Choose the Static IP connection method if you wish to use a static IP and enter the IP address subnet mask and gateway to use Choose DHCP if a DHCP server is connected to the network you want to connect to the DHCP server will automatically assign an IP address for you f you are using PPPoE or DHCP you will find the IP address currently ae assigned to your product in Assigned IP you cannot set Assigned IP yourself Lm Changing the network connection method from PPPoE to DHCP or Static IP nota automatically reboots the system The 3 rear network ports Refer to 2 2 Back Panel Page 13 and 3 1 2 Configuring the Network Page 19 are the Monitor Ethernet Port Source Ethernet Port and Storage Ethernet Port The Monitor Ethernet Port connects the monitoring computer to the SNR 6400 3200 via 96 User s Manual the web or the setup program The Source Ethernet Port connects to the cameras The Storage Ethernet Port connects to NAS devices In relation to Monitor Ethernet Port you can set the connection port number and http port The http port is used to connect to the product via Web Viewer If you changed the default value 80 for HTTP Port then you must append your port number to the p
44. elect 1 Firmware Version and then press Enter The current firmware version of the system displays as shown in the illustration below Firmware Version 0 1 4 090309 Selecting 1 On and pressing Enter turns on the beep Selecting 2 Off and pressing Enter turns off the beepln each case the following messages appear Key Beep 1s On Key Beep is Off 76 User s Manual EE The beep sound automatically turns on after rebooting the system even if it is turned off Note 5 1 3 Relay Off Under System select 3 Relay Off and then press ENTER button The following message appears while Relay 1 2 outputs on the rear panel are removed Relays are off EXE For detailed instructions on the relay output setup please refer to 4 6 3 Event PN Setup Page 44 Note The beep sound followed by events occurred is turned off if you press any button on the panel 5 1 4 System Update eSEE To update the system a USB flash drive containing the update file must be C EX connected to the USB port on the rear panel Note The firmware update file must have a file name that starts with snr and a filename extension bin The firmware update file must be located in the root directory of the flash drive If more than one update file exists on the flash drive the firmware update might not install properly To download the latest firmware files please visit Support gt Download Center at www samsungcctv com
45. em up in your PTZ cameras 4 4 3 PTZ Control Click on a channel displayed on screen an orange border appears around that channel to indicate that the channel has been selected With a channel selected you can use the button on the left side of the page to control the PTZ pan tilt zoom of the camera for the selected channel changes the direction that the camera faces Click the button to display the circular button shown on the right Click a direction on the circular button to pan the camera in that direction adjusts the zoom and focus of a selected camera Click the button to display the circular button shown on the right Click and El to zoom in and out click Ml and EX to adjust the focus 34 User s Manual Click the o button next to the circular button to play the audio feed from the selected channel The effect of this button is identical to the Audio option in the right click context menu You can adjust the PTZ speed with the slider knob at the bottom of the page A total of 6 different PTZ speed levels are available Click KE to decrease the PTZ speed by one level and to increase it by one 1 is the slowest PTZ speed setting and 6 is the fastest PTZ speed eR The PTZ control and preset options are only compatible with PTZ enabled cameras Note 4 4 4 OSD Control When clicking on a channel video the video screen is outlined in orange to indicate that it is selected To display the camera OSD
46. er out and then turned on the product may reconfigure its RAID settings automatically to ensure the integrity of saved data While a new RAID mode is being configured existing data is not lost but new data will not be saved either If more than two RAID configured HDDs are broken or removed from the product the RAID configuration will malfunction causing data loss Up to four NAS devices can be connected each NAS is referred to by its NAS Port Choose a NAS Port to view or change its configuration Use lets you determine whether to use the selected NAS Port or not Name lets you assign a name to the NAS device NAS Name displays under the Model category in the HDD list at the top of the screen Default Folder lets you specify a folder on NAS to save recorded video Enter the IP address login ID and password for the NAS in IP ID and Password respectively 94 User s Manual em Only the CIFS Samba file system is supported for NAS ports N NAS name and default folder name can contain a maximum of 32 bytes i e Note 32 alphanumeric characters English ANAS HDD may not appear in the HDD list if it is turned off at the time when the product is turned on for the first time or the product fails to connect to the HDD for other reasons In these cases the product is unable to connect to the NAS HDD automatically even if the problem is resolved To connect to the NAS HDD you must change settings to Disable and the
47. et v Make sure that the product is switched off before you install it v To avoid the risk of electric shock and or fire do not install the product in a damp area v The product must be grounded to reduce the risk of electric shock Using the Product v Opening or removing the product case will expose you to the risk of electric shock do not open or remove the case unless you are a qualified technician Network Video Recorder SNR 6400 3200 To prevent electrical fire do not connect multiple power cords to a single outlet Do not place heavy objects or vessels containing water on the unit since it can cause serious malfunctions Do not use this item in a location containing propane gas gasoline or other flammable substances to avoid risk of explosion or fire To avoid the risk of electric shock do not touch the power plug with moisture on your hands Make sure that no electrically conductive material enters the cooling vent Do not pull on the power plug with any force a damaged plug may cause electric shock or fire Disassembling and Cleaning the Product v There is a risk of malfunction shock or other dangers Do not disassemble or attempt to fix or alter the product yourself Do not clean the product with water paint thinner or other organic solvent as doing so may cause product malfunctions and or electric shock When cleaning the product use a dry cloth to wipe the exterior of the device A Mi
48. evices within the same network or in different networks as shown in the example diagram 19 Network Video Recorder SNR 6400 3200 Direct Connection Local Area Network INTERNET 3 1 3 Internal HDD Open the HDD Bay as shown below to add remove or replace an internal HDD D Press PUSH amp s to open the Locking Door 2 Turn Key Lock counterclockwise to unlock 20 User s Manual 3 Open the HDD Door 5 Unscrew the fixture screws on the SATA Bracket before removing the HDD fasten the screws securely after you insert the HDD in the SATA Bracket 21 Network Video Recorder SNR 6400 3200 6 Make sure that the SATA Bracket is pushed back all the way in the HDD Bay and close the HDD Door 7 Turn Key Lock clockwise to lock Close the Locking Door 22 User s Manual 9 When adding a new unformatted HDD the product automatically formats the HDD Formatting HDD IS in Progress displaying the formatting process in the front LCD Internal HDD 2 Added successfully Upon completing the formatting process the message above is displayed in the LCD along with a blue indicator in the HDD LED indicating that the new HDD is ready to use ee For a list of compatible HDDs please refer to Recommended HDDs Page 95 Note A Do Not remove an HDD while the product is in operation To safely remove HDDs please refer to 5 4 Removing HDDs Page 89 Caution
49. he Product List 3 Next set DDNS Use to Enable enter www samsungipolis com in Server Domain without the quotation marks and finally type in the ID and password you registered with at the iPOLiS home page 4 You can view the connection status for your registered product s on POLIS Product List ON means that the product is connected to DDNS 5 Click Connect to Product on the Product List to connect to your product 9 Network Video Recorder SNR 6400 3200 6 You also can enter http www samsungipolis com ID in your Internet browser s address bar to connect to your product ID is the domain you chose when you registered your product Source Ethernet Port can act as a DHCP server to assign an IP address to a connected camera Enter two IP addresses the first and last addresses of an IP range to limit the range of dynamic IPs This DHCP Server option is especially useful when you want to open only the SNR 6400 3200 to an external network and keep the connected cameras within the internal network ee To use the DHCP Server the connection method for Source Ethernet Port must be set to Static IP Note HE The front network port Config Ethernet Port is fixed as IP 192 168 1 100 A HTTP Port 80 Connection Port 4000 you cannot change this setting Note When connecting to the system via the Monitor Ethernet Port instead of the Config Ethernet Port changing the settings of the Monitor Ethernet Port m
50. he product s current settings as a file and then use the file to restore the settings in the future To save the current settings of the product as a file click the button and then set the filename and path 65 Network Video Recorder SNR 6400 3200 To reboot and restore old settings from a file click the button and then select a settings file When importing old settings if the old RAID settings are different than the current all the internal HDD data will be deleted Caution 4 7 2 System Log You can view the System Log on this page Eve ntLog Log Kind System Log 2009 03 04 23 13 43 2009 03 04 23 13 42 2009 03 04 23 13 42 2009 03 04 23 13 36 2009 03 04 23 12 16 2009 03 04 21 26 42 2009 03 04 18 23 01 2009 03 04 18 23 01 2009 03 04 18 23 01 2009 03 04 18 22 51 2009 03 04 04 16 23 2009 03 04 04 16 22 2009 03 04 04 16 22 2009 03 04 04 16 15 2009 03 04 04 10 38 2009 03 04 04 10 32 2009 03 04 04 00 36 2009 03 04 04 00 29 2009 03 01 21 10 28 2009 03 01 21 06 05 2009 03 01 21 04 38 2009 03 01 12 26 02 2009 03 01 09 36 48 2009 03 01 09 36 47 2009 03 01 09 36 47 2009 03 01 09 36 40 2009 03 01 09 32 38 2009 03 01 09 32 36 Type Config Changed Config Changed Config Changed Power On Power Off Raid Rebuild Start Config Changed Config Changed Config Changed Power On Config Changed Config Changed Config Changed Power On Config Changed Config Changed Config Changed Power On Raid Build Start Raid Buil
51. hile settings are being initialized When initialized the system reverts to the factory default settings To move back to a previous phase press ESC To cancel the initialization and move back to the main screen hold down ESC for 2 seconds or longer Factory reset is in Progress System will reboot after 5 seconds 78 User s Manual Rebooting system is in Progress For more information about the default settings value please refer to 2 3 Default Settings Page 14 Baa The Factory Reset does not reset the RAID settings of the system or delete data saved in the HDDs Note 5 1 6 HDD Check Under System select 6 Test HDD then press Enter The following messages appear asking you to select an HDD to check HDD to exami ne Internal HDD 1 HDD to examine RAID PARTITION 1 Selecting an HDD displays a message asking if you really want to perform disk checking for the selected HDD Record on this HDD will be stopped Are you sure Yes Enter No Esc When pressing ENTER the following message appears as the disk checking process is initiated Once the process is complete the screen displays the check results Executing Please Wait Examining Int HDD 1 is in Progress Exam ning Int HDD 1 DONE HDD test result 0 bad block The check results stay on the screen until you click a button 79 Network Video Recorder SNR 6400 3200 When selecting an HDD that is not available
52. iewer Used to upgrade the firmware version of the product Turns on or off the product A network port that connects the product to the video camera Used to connect a sensor or alarm A terminal that is used to ground the frame to an external device Used to connect NAS Network Attached Storage within the same network Used to connect an external HDD Used to connect an external HDD Used to connect an external HDD Used to connect an external HDD Unused terminal 13 Network Video Recorder SNR 6400 3200 2 3 Default Settings The following are the factory default settings for the product 2 3 1 Monitoring Page Main Menu Sub Menu Default Setting Auto Sequence LT Off Display Mode BENI 16Ch display PT ZF A PrAdivate 2 3 2 Playback Page Main Menu Sub Menu Default Setting Channel Time Calendar Time Event Type Event Channel Date Time 14 2 3 3 Config Page Record Setup User s Manual Main Menu Sub Menu Default Setting Normal Record Config All frames Input Group own event Active All frames Event Record Config Inactive frames Pre Recording Time 5 Sec Post Recording Time 5 Sec Button Normal Record selected Record l Time Table Always Normal Record Event Setup Main Menu Sub Menu Default Setting Sensor1 Normal Open Local Sensor Type Sensor2 Normal Open Input Group Event Group Output Group Action Group 15 Network Video Recorder
53. is coming from the product The power cable connector has been damaged Rain or other liquid has entered the product You have spilled liquid into the product or foreign material has entered the product The product does not work as specified in this instruction manual The product has been dropped and severely damaged There is a noticeable degradation in the performance of the product x Recommended HDDs Please use HDD products from the following manufacturers with your Samsung Network Video Hecorder It is strongly recommend that you use HDD models from the following manufacturers with a data capacity of 1TB or less Western Digital Seagate Technology 95 Network Video Recorder SNR 6400 3200 Product Specifications SNR 6400 SNR 3200 DISPLAY Video IP Camera Inputs 64 channels 32 channels EE 1 4 9 16 36 64 channels 1 4 9 16 32 channels Web Support simultaneously simultaneously 1 channel simultaneously PERFORMANCE Compression IP MPEG 4 JPEG Max 1280fps 704 x 480 MPEG Max 480f 704 x 480 MPE In RAID 960fpsO704 x 480 ARES Max 1920fps 704 x 240 MPEG Max 960fps 704 x 240 MPEG Max 1920fps 2352 x 240 MPEG Max 960fps 352 x 240 MPEG Max 1152f 704 x 576 MPE iia Max 800fps 704 x 288 MPEG Max 800fpsO352 x 288 MPEG Manual Schedule Normal Event Continuous Search amp Time Event Calendar Playback REW FWD Depends on CMS Automatic Automatic Transmission Control N k T 5 10 simu
54. is not functioning properly A blue indicator means that Internal HDD3 is installed and functioning normally A red indicator means that Internal HDD3 is not functioning properly A blue indicator means that Internal HDD4 is installed and functioning normally A red indicator means that Internal HDD4 is not functioning properly A blue indicator means that an external HDD is connected to the rear eSATA Port1 and functioning normally A red indicator means that External HDD1 is not functioning properly A blue indicator means that an external HDD is connected to the rear eSATA Port2 and functioning normally A red indicator means that External HDD2 is not functioning properly A blue indicator means that an external HDD is connected to the rear eSATA Port3 and functioning normally A red indicator means that External HDD3 is not functioning properly Name EXTERNAL HDD4 REC ALARM ERROR RAID LINK ACT1 LINK ACT2 LINK ACT3 POWER Config Ethernet Port LCD Panel ESC Button Direction Button Enter Button Network Video Recorder SNR 6400 3200 Function A blue indicator means that an external HDD is connected to the rear eSATA Port4 and functioning normally A red indicator means that External HDD4 is not functioning properly A red indicator means that the product is in recording mode A blue indicator means that an event in Inout Group has occurred A red indicator means that the product is not functioning
55. low When using a hub to connect the product to a computer you may use a normal LAN cable instead of a cross over cable 3 2 2 Adding an IP Address In your computer click Start Control Panel Network Connections Local Area Connection Properties 26 User s Manual Local rea Connection 2 Properties General Authentication Advanced Connect using BR Intel A 825660 Gigabit Network Ca This connection uses the following items E Client for Microsoft Networks B File and Printer Sharing for Microsoft Networks Jl QoS Packet Scheduler Internet Protocol T CPZIF Description Transmission Control Protocol Internet Protocol The default Wide area network protocol that provides communication across diverse interconnected networks Show icon in notification area when connected Noti me when this connection has limited or no connectivity Select Internet Protocol TCP IP Click the Properties button then in the Internet Protocol TCP IP Settings dialog click the Advanced button to open the Advanced TCP IP Settings dialog If the Obtain an IP address automatically option is checked under the Internet Protocol TCP IP Properties window please click the Use the following IP address radio button option before proceeding Advanced TCP IP Settings IP Settings DNS WINS Options IP addresses IP address Subnet mask 123123123123 255 255 255 0 255 255 255 0
56. ltaneously etwor Protocol Support TCP IP DHCP DNS DDNS HTTP ARP ICMP NTP RTP RTCP RTSP CMS Software SNM 128S P Built in web server Up to 20TB using external storage option Storage Up to 4 SATA HDDs Up to 4 expansion bays up to 4 HDD each Up to 4 NAS connections CIFS Samba Security 2 User Level INTERFACE Monitor 20 x 2 status display Screw terminal 2 inputs NO NC Alarm Screw terminal 2 relay outputs NO NC Notification via e mail 3 RJ45 100 1000 Base T 1 RJ45 100Base T n RS 232C Not Used 2 USB 2 0 ports firmware upgrade 4 External SATA ports Samsung Techwin network products AXIS network cameras VAPIX Record Rate NTSC Supported IP Cameras User s Manual GENERAL 100 240 V AC 10 50 60 Hz Auto ranging Electrical Max 110W with 1xHDD Power Consumption Max 130W with 4xHDD 15 C 440 C 441 0477 0 RH 60 RH ECON 430 x 88 x 501 mm 16 92 x 3 46 x 19 73 MU Approx 11kg 24 25 Ib For mounting one unit in an EIA 19 inch rack Language LCD English Certification FCC Class A cUL UL listed CE Class A 97 Network Video Recorder SNR 6400 3200 Product Dimensions A 61 LOS i j l l Wn I 7 i wil ane lid E oe S 430 16 92 9V 88 98 SAMSUNG TECHWIN e SALES NETWORK SAMSUNG TECHWIN CO LTD 145 3 Sangdaewon 1 dong
57. n change back to Enable f a connected NAS HDD becomes disconnected from the product its status in the HDD list changes from Connected to Not Connected In this case the product automatically connects to the NAS HDD if the problem is resolved The status of the HDD then reverts to Connected The NAS data saving speed is slower than internal and external HDDs this may cause video files to be saved improperly zem New NAS settings are applied only if you click at the bottom of the EQ screen HDDs MUST not be removed from the system while the system is in operation To remove HDDs safely please refer to 5 4 Removing Caution HDDs Page 89 55 Network Video Recorder SNR 6400 3200 4 6 6 Network Setup You can configure network settings on this screen Connection Type Connection Type Static IP Connection Type Assigned IP IP Address 0 0 0 Assigned IP ID Subnet Mask Fh Password Gateway E connection Fort Mac Address 00 00 00 00 00 00 Mac Address Mac Address Http Port ATC Mode e MN Enable Use a it B m m 3 aL m Lise Disable Enable Server Domain samsungipoli Het Mask 0 0 0 0 IP Range DNS Use RTSP Disable able SMTP ServerName RTSP Port 55 Pd Use Authentification RTP Port agi ID Password Multicast amp ddress a 1 E Mail To You can use either PPPoE Static IP or DHCP as a connection method for the network ports on the rear pan
58. nput Group defines a group of events that may occur in cameras and the Network Video Recorder Event Output Group defines a group of responses that cameras and the Recorder may take for a particular event Click under either Event Input Group or Event Output Group to see the following screen This screen also appears when selecting a group and then clicking or simply double clicking on a group Local Sensor Type Sensor Normal Open E Sensor I Normal Open I Event Input Source ch 1 SNP 1000 192168 7 59 ch02 SNP 1000 192 168 7 124 O sensor O sensor ch14 SNP 1000 192168 752 SHR 6400 i Apply i Close Enter a new group name in the Input Group or Output Group pane The list below the panes displays the channel camera names along with the product To display available Input Event or Output Event sources double click on a camera or the product For Input Group available options include Sensor and MD Motion Detector and Relay E mail and Beep for Output Group For more information about input and output signals for cameras please refer to the user manual of each camera Check on all options to include them in the new group and then click to create the group via the Add button or apply new settings via the Modify button closes the Group Settings window without creating a group or saving new settings 45 Network Video Recorder SNR 6400 3200 Output Source Duration sse y For Output Group Output So
59. on 0 9 8a or higher 1 In the Network Setup page select Enable in the Use RTSP menu To use Multicast select Enable in the Use Multicast menu 2 Install and run VLC Media Player in your computer Under the Media menu select Open Network or simply use the shortcut key Ctrl N Select RTSP under Protocol YLC media player Audio ideo Playback Playlist Tools E Open File Ctrl O le Advanced Open File Ey Open Folder Ctrl F s Open Disc Ctrl D Moen Netwark Ctrl I4 den Capture Device Ctrl C Convert Save Ctra R ey Streaming Ctr E Quit Ctra ile File Disc Network Capture Device Network Protocol Protocol Address RTSP rtsp 192 168 1 10 3000 ch _mpeg4_2009_0405_0930 stw 1234 Options Allow timieshifting Show more options E Be Crea 4 Depending on the type of a video enter an address as from the examples in the following chart and then click Play When using the default RTSP port number 554 you may skip entering the port number 99 Network Video Recorder SNR 6400 3200 rtsp lt IP gt lt Port gt ch lt channel gt _mpeg4 stw Live Multicast rtsp lt IP gt lt Port gt mch lt channel gt _mpeg4 stw rtsp lt IP gt lt Port gt ch lt channel gt _mpeg4_ Unicast lt YYYY gt _ lt MMDD gt _ lt HHMM gt stw Recorded rtsp lt IP gt lt Port gt ch lt channel gt _mpeg4 _ Multicast lt YYYY gt _ lt MMDD gt _ lt HHMM gt
60. onnected to the system are listed Internal and external HDDs give their model record times total size total capacity and free size remaining capacity NAS devices give their user assigned names and current connection statuses RAID configured internal HDDs are displayed as RAID instead of Internal and their model names are replaced by the raid mode RAID1 MODE or RAID5 MODE While an HDD is being formatted an HDD is in the disk checking process and a new RAID mode is being configured Formatting Testing and Building are displayed instead of the device model names Set Repeat Recording to On and the system will automatically erase the oldest recorded video to make room for new video when no free space remains on the HDD To renew the list of connected HDDs click ELM When you select an HDD appears click it to format the selected HDD While formatting is in progress the front LCD displays the following message 91 Network Video Recorder SNR 6400 3200 Formatting HDD IS in Progress HDD Format DONE While an HDD is being formatted an HDD is in the disk checking process or a new RAID mode is being configured the product cannot be used to format another new HDD the button is not displayed even if you select an HDD in the list Selecting a NAS and then clicking does not format the entire NAS it only deletes the entire video data of a selected NAS eS New Repeated Recording setting is applied only if
61. ontrol When clicking on a video channel the selected screen is outlined in orange With a channel selected you can use the buttons on left side of the page to control the video feed in that channel n Button Pauses or un pauses the video feed in the selected channel E Button Captures a screenshot of the current screen that you can save as a JPG picture file Button displays the name and current time for a channel on the video screen a Button Activates or disables the Deinterlace option on the video for a channel To use the Audio and Mic menus right click on the video screen p Audio Audio This works the same as clicking the o button on the left side Mic of the screen Audio playback is from the currently selected channel Preset An icon appears to indicate which channel the audio feed is from you can also click to adjust the volume Mic You can use a microphone to broadcast your voice at a camera location for the currently selected channel An icon Lal indicates which camera you are currently speaking through L lcan also be clicked to adjust the volume at the camera Preset Displays on a channel video screen Clicking lets you to select a preset A Preset is a pre selected angle and zoom operation for a PTZ camera Selecting a preset reverts the camera to the previous angle and zoom settings The SNR 6400 3200 only supports loading existing presets To create new presets you must manually set th
62. or connected the following message appears Internal HDD 1 is empty RAID PARTITION 1 Does not exist Check HDD to Examine Please Try Again EXE While an HDD is being checked new data is not saved in the HDD or its RAID NI array However if another HDD or another HDD array is available then new Note data is saved in the HDD or array he HDD disk checking option is available only for internal HDDs 5 1 7 Shutting the System Down Under System select 7 System Power Off and then press Enter The following message appears prompting you for if you really want to shut down the system Are you sure Yes Enter No Esc Upon pressing Enter the following messages appear while the system shuts down To move back to the previous phase press ESC To cancel shutting down and move back to the main screen hold down ESC for 2 seconds or longer Preparing Poweroff is in Progress System will be down in seconds These messages also appear when the power switch on the product back panel is flicked until the system is completely shut down 80 User s Manual 5 2 Network Setup On the default LCD screen press V to move to the screen shown below and press ENTER 2 Network Setup SET Sub menus will appear where you can use the V buttons to navigate 1 Monitoring Port 2 Source Port 3 Storage Port LN ul In Hr ULM In 4 Fy HII X For information on each network setting and its
63. or example if video files are searched from 10 to 15 and ON 800 accumulated video files are saved by 11 the program will not search Note data saved after 11 and will display search results only up to the 800 file Events that occurred during Normal Record mode cannot be searched Sound Button Turns audio on or off for the current video E Capture Button Captures a screenshot of the current screen in JPG format uL Info Button Displays the channel name and recorded time of the current video E DIT Button Activates or disables the Deinterlace option for the current video e REW and via FFW Buttons Rewind fast forward and adjust the play speed of the current video While a video is being played the buttons change to lex lex fox l 2x lx and ax indicating the play direction and speed The adjusted play speeds are 1x 2x 4x and 8x backward and forward Each time the REW or FFW button is clicked the play speed changes by one level e PLAY Button Plays a video While a video is playing it changes to the wo PAUSE button Clicking the PAUSE button pauses the current video n EL Stop Button Stops a video 40 User s Manual 4 6 Config The following screen appears when at the top of the screen is clicked Clicking on a button on the left menu directs you to the corresponding page Tk 2 NL EP O Playback 90 Config E System admir Ei Logout Help Status Record Setup a Live Input Size Li
64. r No Esc Use RAI D1 Yes Enter No Esc Use RAI D5 Yes Enter No Esc 5 O x 3 2 O O E D D oO O O O Q D o o 2 o D 3 o 2 O Et 3 D Preparing RAIDI HS Dy PPO GES Ss s Rebooting system IS in Progress 86 User s Manual Build RAI D1 48 8 Finish 37 6min RAI D1 Setup DONE When RAID1 or RAIDS is selected Unbuilding RAID is in Progress Rebooting system is in Progress Unbuil ding RAID DONE When Normal is selected If the HDD is already set to the new RAID mode the following message appears Current HDD mode is RAI D1 mode Current HDD mode is Normal mode Check HDD mode and Please Try Again There are not enough HDD to build RAID5 Check HDD mode and Please Try Again BE RAID Redundant Array of Independent Disks helps you keep data safe in A case the system HDD is damaged Note Selecting RAID1 configures HDD1 and HDD2 as one array and HDD3 and HDD4 as the other array RAID1 uses 2 physical HDDs as 1 functional HDD For instance configuring HDD1 and HDD2 while each is equipped with a 500GB HDD to RAID1 displays the system s functional HDD as one 500GB RAID In the RAID1 mode no data is lost even if one of the two HDDs of a 87 Network Video Recorder SNR 6400 3200 A Caution RAID array is damaged Selecting RAID5 configures 4 HDDs to 1 RAID array RAID5 uses 4 physical HDDs as 3 functional HD
65. r off ATC automatically adjusts the video frame rate depending on the network connection status Video Quality Video Resolution Video Framerate Select a video quality resolution and video frame rate Selecting higher settings for these will give you higher quality video at the expense of network bandwidth and disk storage capacity The product s maximum frame rate is limited and varies depending on the resolution and RAID settings Refer to the product specifications page The frame rate of a channel with its Picture Type set to JPEG is double that of a channel with its Picture Type is set to MPEG when calculating total frame rate Video Mode shows the selected camera s color encoding system NTSC or PAL and cannot be modified The maximum frame rate for NTSC is 30 while PAL s maximum is 25 The video resolution for each color encoding system is as follows m wm Tore Wap wes mmm CIF 352x288 QCIF 176x120 176x144 48 Note User s Manual The SNR 6400 3200 can be used in connection with Samsung Techwin network products as well as with AXIS products AXIS cameras have however limited compatibility with this product as described below Only AXIS cameras that support both VAPIX and MPEG4 output are compatible with this product Audio Encoding G711 u law ATC Mode Cannot use ATC Camera Search Cannot search Resolution In Camera Setup page one of D1 Half D1 or CIF can be selected as a AXIS re
66. rmation for all channels When selecting a channel that is Connected or Recording the bitrate as well as video and audio losses for the channel are displayed For a channel in Connection Error state it displays the error information Ss Al Live indicates a live video feed Record indicates a live video feed that is em being recorded and saved in the product s HDD Note Record uses data from the last 8 seconds to calculate statistics there may be a slight discrepancy between the bitrates of Live and Record even when all the frames coming from the camera are being stored normally 42 User s Manual Record Status displays remaining recordable hours under the current recording settings Total Recordable Time displays a total recordable time of all connected data storage units Current Recordable Time displays remaining recordable hours based on the current free storage space of the product lf the HDD becomes full during the Repeat Recording mode the Current Recordable Time menu displays Repeat Recording Please Refer to 4 6 5 HDD Setup Page 51 4 6 2 Record Setup Select a channel on the left of the screen to choose its video recording method Channel a Al frames Event Record Config Input Group lonn event Aci COCINE onon EEES naci FETO rostrecoc ino Time ERIS a E fo A 4 5 E OF So 31011 X 12 d o ail io es led E E TEE T3 EJEJEIEJEJE EB ma titi he S Tt igi 5
67. roduct s address when connecting to your product with Web Viewer For example if your IP address is 192 168 1 110 and HTTP Port is 8080 then http 192 168 1 110 8080 is the product access address for Web Viewer The connection port is used to connect your computer to the product after the http connection is established You can activate or disable ATC in the ATC Mode menu ATC automatically adjusts the video quality depending on the network s connection status EE The ATC mentioned in 4 6 4 Camera Setup Page 47 is to apply ATC to the 1 ANS communication between a camera and the product The ATC in this Network Note Setup screen is to apply ATC to the communication between your computer and the product Monitor Ethernet Port supports DDNS By registering your product with a DDNS server you can connect to the Monitor Ethernet Port from outside by using the DDNS server ID instead of the product s IP address If you are using either PPPoE or DHCP to connect to the Monitor Ethernet Port you ll be assigned a n ew IP address each time you connect the product to the network DDNS is especially useful in these circumstances Using DDNS UNS 1 Register as a member on iPOLiS home page www samsungipolis com Note 2 Log in and register your SNR 6400 3200 with the product registration menu in MY IPOLIS Be sure to check for duplicate domains when you register your domain You can check if your product has been registered normally on t
68. serve the environment and is taking a number of steps to provide customers with more environmentally friendly products The Eco mark represents Samsung Techwin s will to create environmentally friendly products and indicates that the product satisfies the EU RoHS Directive Network Video Recorder SNR 6400 3200 1 2 Product Contents The contents of this product are as shown below Rack Mount and Fixture Power Cord Screws HDD Fixture Screws User s Manual Quick Reference Guide Cross Cable HDD Tray 4EA 10 Chapter 2 2 1 Front Panel User s Manual Part Names O C20 C80 40 C0 C60 EDI aDazasaeasaexn Name Key Lock SATA Bracket Internal HDD1 Internal HDD2 Internal HDD3 Internal HDD4 EXTERNAL HDD1 EXTERNAL HDD2 EXTERNAL HDD3 Function Turning the key completely engages the lock so the buttons on the front panel cannot be accessed and the HDD bay door cannot be opened Mounts hard disks for storing recorded video Up to four hard disks can be mounted Mounted HDDs are referred to as Internal HDD1 upper left Internal HDD2 upper right Internal HDD3 lower left and Internal HDD4 lower right A blue indicator means that Internal HDD1 is installed and functioning normally A red indicator means that Internal HDD1 is not functioning properly A blue indicator means that Internal HDD2 is installed and functioning normally A red indicator means that Internal HDD2
69. solution But certain AXIS camera models do not support D1 Half D1 and CIF resolutions In this case please use the following chart to determine Video Mode and Video Resolution For instance if you want to use CIF video resolution for an AXIS camera check if 352x240 320x240 or 352x288 is listed under the resolution in the chart If one of the sizes is available that means that you can use the resolution If a selected resolution is not applicable the product searches for a supported resolution in the order of D1 Half D1 and CIF and then changes the resolution automatically AXIS cameras that do not support any of the listed resolutions below cannot be used in connection with the SNR 6400 3200 u 704x480 4CIF 640x480 704x576 HafDi 704x240 2CIF 704x288 CIF 352x240 320x240 352x288 49 Network Video Recorder SNR 6400 3200 automatically searches the current network to find cameras to connect chi Chi6 IP 192 168 753 192 168 71 57 192 168 753 192 168 742 192 168 740 192 168 730 192 168 730 192 168 732 192 168 7 3 192168 728 182168 7 235 192 168 7230 192 168 723 192 1667 222 192 166 722 192 168 7227 192168 7225 1921687 224 192 168 7220 192 168 7 2 192 168 720 192 168 7172 1921868 7130 192 166 7125 192 166 7124 192 168 7122 192 165 7727 192 166 7119 192 166 7118 192 166 7175 192 168 7115 192 168 7109 192 168 7108 sNC 5 70 oMP 1000 SNC 550 SND 560 SND 560 SND 560 SND 560
70. suse or wrongful operation of the item may result in injury or damage to the item It indicates caution should be observed when operating Caution Installing the Product Y When installing the product please leave at least 15 cm of space between the cooling vent and the wall for proper heat dissipation To prevent user injury and product damage please install the product on a level surface with no risk of the product falling Avoid installation in an environment where the product will be exposed to heat or direct sunlight product deformation and or damage may result User s Manual 4 Using the Product v Avoid shock and vibration while operating or moving the item v Do not move the product while it is in operation do not expose the product to strong impact or throw the product V f you wish to add a hard disk to the product please contact your vendor adding a non recommended hard disk may cause the product to function abnormally v Arbitrarily adding a hard disk to the product will void your product warranty v This product is not an anti theft or fire prevention device the manufacturer is not responsible for any damage to property or personnel that may occur A Caution eco RoHS compliant Samsung Techwin recommends the installation of a UPS Uninterrupted Power Supply with all its recording products Samsung Techwin cares for the environment at all product manufacturing stages to pre
71. t HDD 1 Yes Enter No Esc Upon pressing Enter the following messages appear while the selected HDD is being formatted To move back to the previous phase press ESC To cancel formatting and move back to the main screen hold down ESC for 2 seconds or longer Formatting HDD is in Progress HDD Format DONE 90 User s Manual When selecting an HDD that is not available or connected the following message appears Internal HDD 1 is empty Check HDD to format Please Try Again 5 5 2 Formatting All Internal HDDs Under HDD Format select 1 Internal HDD and then press Enter l Individual HDD 2 All Internal HDD 2 Select All HDD and then press Enter Format All HDD Yes Enter No Esc Upon pressing Enter the following messages appear while all internal HDDs are being formatted To move back to the previous phase press ESC To cancel formatting and move back to the main screen hold down ESC for 2 seconds or longer Formatting HDD MESA PE QE S SS vun HDD Format DONE 5 5 3 Formatting a Single External HDD Under HDD Format select 2 External HDD and then press Enter Bay Number to format External Bay 1 Use and V to select the number for the external HDD bay containing the HDD to format then press Enter 1 Individual HDD 2 All HDD in Bay 1 91 Network Video Recorder SNR 6400 3200 1 Select 1 Individual HDD and then press Enter HDD Number to format Internal
72. tail FAW Upgrade File pen Set Default set Default Except Network HDD Time Lag Set Default Export Import Configuration Export Import lt F W Version At top of the screen is the current firmware version Click for more details as shown in the screenshot below FAV Version Application P 138 Show Detail Kernel K 18 System R 32 Web Page W 21 F W Upgrade To upgrade the firmware of the product click under the F W Upgrade menu and then select a firmware file to upgrade 64 User s Manual Look in e Firmware da t lea isnr 090415 v026 bin File name snr_05041 5 vO26 bin Files of type SNR 6400 Firmware Files bin Cancel Selecting a firmware file activates under ELLE Click it to begin upgrading the file C Firmware snr_090415_v026 bin File Open File Send EN To download the latest firmware files please visit Support gt Download Center at gt lt e www samsungcctv com Note Upon completing the upgrade progress the system automatically reboots itself you will be disconnected from Web Viewer The system requires approximately 2 minutes to reboot and establish a network connection lt Set Default resets the settings of the Record Event Camera and User menu For more information about the default settings value please refer to 2 3 Default Settings Page 14 Import Export Configuration You can save t
73. talis ac E A T 64 LAE cM 66 ATO Ser ODD dps aE dodo ies tossrosapa a dcos o omuntet reda Mia up gru 69 ATA BACKUP ceirean a E E 70 Chapter 5 ECD Sel iniciando 75 AS AA PA 76 5 1 1 Checking Firmware VersiON occcccconnccnccoconcconnconoonconcnononnnononononnnnnnnnnnrnnnnnnnanennnns 76 5 1 2 TUNING ON DEB o ds due 76 Dull Ala Ola P UTEM 77 5 V STCM UW DO AUC taces ete cus tbt eti atucas ed sedecim Oa e a 77 5 1 5 Initializing Settings siii dd iii 78 AA A A ee 79 AS xiii vica eot ea poet derer avt roe eaae iie eon 80 5 2 NetWork Setup iii iretur a aa hed orta die ces tovc Ende te ieee 81 5 2 1 Monitor Ethernet Port SUN car tati 81 User s Manual 5 2 2 Source Ethernet Port SetUp ccccccccccccconnccnnnccnnononncnnnnnononnonnnnnnnnnnnnnnonannnnnnnnnnnnnos 84 5 2 3 Storage Ethernet Port Setup ccoccoonocccnococcncccococoncnnncoconcanancnnnnnciconananccncnniocnns 85 5 55 FID Mode Selina os 86 5 4 Bemovilid HDD Sii reet oid 89 5 5 Formatting HDDS ni aa ocu echan re EC Pans eru es 90 5 5 1 Formatting a Single Internal HDD oocccooonccnnccccccccnncccnocnnncnnnnncnnnononancnonononanennnos 90 9 9 e Formatting All IMG Mal FIDES idad idad 91 5 5 3 Formatting a Single External HDD ooooncncccccccnconcccconnnncnonanconnnnonannnnnononanennnnos 91 5 544 T ormiat pq AM External HDD Sissi tica 92 9 9 9 FOLE DIAM ADOS iaa 93 TrOUDleSAOO IN Piet 94 Product SpecHica ON n Eaa 96 Product DIMENSIONS a 98
74. umbers 0 9 space and period use lt and gt to move between characters IP Range to 84 User s Manual Repeat the steps to enter the ending IP address for the range Use DHCP Server Yes Enter No Esc Pressing Enter moves to the next screen as the new DHCP Server settings are being saved To move back to the previous phase press ESC To cancel the new settings and move back to the main screen hold down ESC for 2 seconds or longer Server Mode Setup DONE 5 2 3 Storage Ethernet Port Setup The Storage Ethernet Port is used for communication between the product and NAS Under Network Setup select 3 Use Storage Ethernet Port and then press ENTER la Use Static IP 2 Use DHCP Client 3 Use PPPoE Use one of the 3 options to set an IP address for Source Ethernet Port For detailed instructions on the port setup please refer to Static IP DHCP Client and PPPoE setups under 5 2 1 Monitor Ethernet Port Setup Page 81 85 Network Video Recorder SNR 6400 3200 5 3 HDD Mode Setup On the main screen press A and V to move to the following screen and then press Enter 3 HDD Mode Setup ESETI Sub menus will appear where you can use A and V to navigate 1 Normal 2 RAIDI 2 RAIDI 3 RAI D5 Warning All Record data will be removed After displaying this warning message for 3 seconds the screen moves to the next screen corresponding to the selected mode Unbuild RAID Yes Ente
75. ur local dealer for assistance with the installation of the product This instruction manual is based on the product installed with the firmware version at 1 0 0 The contents of this manual may change in order to accommodate upgrades in firmware and or software Also the specifications and or design of this product may change without prior notice for product improvement User s Manual Table of Contents FOCO ios 1 Product Warranty and Limited Liability ooooonccncccccnncnnncononncnnnonancnnnononannonnnnnnnns 1 TaDle O 1 CONC IS isa a 3 Chapter 1 Overview cooocccoccconccconccnnnoconccnnnenannronnrnnnnconnrnnnrrnanrnanrnannnas 7 Ed Sale PrecaU ON Sica C M e 7 1 2 Product COnItehls ous cir aiii 10 Chapter 2 Part Names 11eee creer seen seen nennen nnn 11 PA PE OU cla RTT 11 2 2 Back Panel iii dd 13 2 9 Default SENOS ri lito 14 2 9 1 MORIOHFG T age ti NE A a 14 A Playback P agde uasa ostesdsiitaxkdusitas vos gode vitas todas avium uoa tuo tes i redes Quei imde 14 AS e ute Dude emen E 15 2 94 5 VSIEITITH A re dictat cta iudei e e RIS SUE UE 18 Chapter 3 Installation sees 19 3 1 Installing and Connecting Product esee 19 3 1 1 Supplying Power and Operating the Product oooncccnncccccoconnccncccnnonnnnccnnnncnnnonanos 19 91 2 GOMNQGUIING thie NetWOTIK iter 1o
76. urce Duration is available to add and modify Beep and Relay actions duration can be set from 1second to always to make actions keep operating once an event occurs To delete a group select a group in a group list and then click preman Event Action Group Event Action Group links Event Input Group and Event Output Group into one functional unit so that when an Event included in the Event Input Group occurs all the responses included in the Event Output Group are included Click under Event Action Group list and you ll be directed to the screen shown below This screen also appears when Modify me or simply double clicking on a group selecting a group and then clicking Local Sensor Type sensor Normal Open Sensor Normal Open Input Group E Output Group Ch Model Event Type IP Ch2 192 166 7 124 sNP 1000 chi md 192 168 7 124 SNP 1000 amp SNR 6400 SNR 6400 SNR 6400 First enter a new group name in Group Name Then select Event Input and Output Groups in the Input Group and Output Group list Events registered for the selected Input and Output Groups are at the bottom of the screen Click to create the group closes the Group Settings window without creating the group To delete a group select a group in the Group list and then click mew 46 User s Manual al Deleting an Input or Output Group deletes an Action Group corresponding to the POON Inp
77. ut or Output Group Note 4 6 4 Camera Setup Camera Search le Disable Enable 0 Ch02 CHO2 ra Ch03 CHO Channel Name ra ChO4 CHO4 ve Ch 5 CHOS Model ye Ch06 CH 6 02 Ch07 CHO Ch08 CHOE ee Ch 8 CHOS IP val Chi0 CH10 fem Chti CH11 fem Chi2 CH12 lea Ch13 CH13 fem Chit CH14 i Chi5 CH15 ID o e Ch16 CH16 a Chi Ch32 Password E Ch33 Ch48 Ch48 Ch64 Connection Type Picture Type Video Mode ATC Mode Video Quality Video Resolution Video Framerate Select a channel in the left list you can view or modify its camera settings Active channels are displayed with while inactive ones are with LECCE Selecting Enable activates a channel Channel Name Name a channel Channel Name is displayed on the top of the Monitoring and Playback screens Model Select the model number for a camera In addition to network cameras you can choose network video servers such as the SNS 100 SNS 400 etc Connection Type Select the connection type for a camera between Static IP and DDNS To use Static IP enter the IP address and connection port for a camera To use DDNS enter the DDNS server address and user ID ID Password Enter the login ID and password for a camera Picture Type Select an image save method between MPEG and JPEG formats 47 Network Video Recorder SNR 6400 3200 ATC Mode Turn ATC Auto Transmission Control on o
78. ve Video loss Rate Camera Setup m n HDD Setup Network Setup Time Setup Total Live Audio vate 0 01 Total Record Input Size 14257kB s Total Record Audio loss Rate lt Disabled Ch Connected ch Recording h Connection Error Total Recordable Time OD 10H 27M 215 E CACM Repeat Recording 41 Network Video Recorder SNR 6400 3200 4 6 1 Status Displays the current status of each channel along with the free storage space of the product at the bottom Channel 02 SNC 570 192168721 Password Fall Tatal Information Total Live Input Size 14556 B s Total Live Video logs Rate Total Live Audio loss Rate 1 50 Total Record Input Size 14712kB s Total Record Video loss Rate Total Record Audio loss Rate 3 08 Disabled ch Connected ch Recording ch Connection Error Total Recordable Time OD 10H 27M 215 Current Recordable Time The Status Page lets you check the status of all channels in one screen Dark gray indicates an unused channel Light gray indicates a channel that is connected to a camera but is not in recording mode Blue indicates a channel that is in recording mode Orange indicates a channel that is experiencing a connection problem with its camera The right panes display the details of channels the bitrate video loss and audio loss for both Live and Record modes The top pane displays information for the current channel while the bottom displays info
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