Home

Operating manual

1. y IMPRINT MANAGEMENT MANAGE Imprint Management TEXT MESSAGES v e Select the text message M Text M Te The TEXT MESSAGE MANAGER menu v displays the saved text Select text message You can CHANGE or DELETE the v displayed text Change Delete Functions in the TEXT MESSAGE MANAGER menu and their meaning CHANGE Opens the menu where you can edit the text You can move the cursor in the text and delete or insert characters at the indicated position For notes on how to enter text see page 25 DELETE Deletes the text after a security prompt USE Selects the text for franking Imprint management 77 12 5 Deleting endorsements e Press the key Select in the menu v IMPRINT MANAGEMENT gt Imprint Management MANAGE ENDORSEMENTS v e Select the endorsement to be deleted Manage Endorsements DELETE the selected endorsement v Select endorsement v Delete Functions in the EDIT ENDORSEMENT menu and their meaning DELETE Deletes the endorsement after a security prompt USE Selects the endorsement for franking 78 optimail 30 Operator Manual 13 Advanced settings amp system information 13 1 Viewing printing sending system information You can view and print all major machine parameters as a list optimail 30 also lets you send the data to the FP after sales service 4 System Information 4 Modem Telephone Rate
2. This chapter covers using the integrated scale in standard weighing mode On how to use the optional Differential weighing function please read chapter 6 Caution Please heed the following notes on how to use the integrated scale The scale is designed for a maximum weight of 3 kg The optimail 30 can determine a new weight only if the scale has been emptied beforehand You must therefore empty the scale platform before you place a new mail piece to be weighed 1 7 8 270 g P lt UK 1st LaLe Rec Without Advert eeen eee Without Text Message TXT FIRST GLASS eee e END Ready to meter feed letter v You can weigh your mail pieces in the home menu as well as in the product selection menu e Place the mail piece on the scale platform A beep signals the scale has determined the mail piece weight Note This tone cannot be heard if the optimail 30 audible signal was disabled The weight determined by the scale is set The optimail 30 uses the displayed weight and the selected dispatch data to set the postage for franking The optimail 30 also sets the appropriate endorsement if automatic endorsement selection is enabled Read chapter 13 14 on page 101 Setting the franking imprint 35 4 1 4 Entering changing the weight manually Additionally the menu function Manual Weight Entry allows you to enter or modify the current weight You also use this function for
3. Status bar Next page scroll with arrow key The basics of operation 23 Lists e g for memory items adverts text messages offer all available settings in list form The assigned number appears on the display right You can scroll the list with the arrow keys if more than four items are available Use the multi function keys to select one of the available settings The caption displays the list s title A symbol in the caption can indicate a certain operating state In the example shown the printer symbol indi cates the list can be printed The status bar indicates useful additional functions For the advanced user Keeping the multi function key pressed for approx 2 seconds in some lists displays a preview and gives you access to a choice of administrative functions For example from the text message list you have direct access to a menu where you can edit the text message 24 optimail 30 Operator Manual 3 4 8 Adjustment menus Caption Standby Time Current setting OOOO 3 min Cancel Salve Enter ubing keys 0 9 Text box Possible settings with cursor and functions Status bar 3 4 9 Pop up windows 0 6 memi lt UK MA Incorrect value S616 The optimail 30 opens a separate menu each for editing system parameters and for typing editing clearing user specific data Structure and function of these menus are similar
4. The optimail 30 is a franking machine for small and medium sized mail volumes It franks letters up to a thickness of 6 mm and self adhesive FP labels With up to 30 franking imprints per minute you manage your daily mail volume in virtually no time at all No matter which function you need from setting the franking imprint to editing system parameters with the clearly structured user interface on the backlit display you quickly and easily perform these tasks The optimail 30 shows all major franking information at a single glance You only have to put the letter in place the optimail 30 feeds the letter franks it and ejects the ready to send letter to the right In addition to the franking imprint the optimail 30 can simultaneously print an advert of your choice and quite like an SMS a text message containing up to date information on the envelope Load postage into the optimail 30 with the Teleset pro cess fast comfortable and if need be 24 hours a day Access cards in check card format protect the opti mail 30 against unauthorised use and allow individual access rights to be assigned MASTER USER New adverts endorsements or new Royal Mail pricing you can simply load updated data into your optimail 30 The thermal printing process provides a clean smudge proof imprint The solid ink on the ribbon is heated up as it passes the thermal print head the liquefied ink pene trates the paper o
5. Type of mail FIRST CLASS Format LARGE LETTER Press the 1c key to clear deselect dispatch data from the display area To clear separately Press key briefly To clear all Keep the key pressed for approx 2 seconds Setting the weight An optimail 30 without integrated scale prompts you to enter the weight in a pop up e Enter the weight e Confirm with the key Using the integrated scale you can determine the weight at any point in time either in the product selection menu or in the home menu Read chapter 4 1 3 1 04 270g UK 1st LaLe Recorded Del Cleanmail OOOO Deselect C CE Finish BACK Available special services 1 78 270g UK ist LaLe Rec Recorded Del Cleanmail OOOO Cheselezt C CE Finish BACK Selected special service Setting the franking imprint The postage appears as soon as all neces sary dispatch data and a valid weight are set If you want to use special Royal Mail services e g Recorded delivery continue with Selecting special services Selecting special services e Select the desired special service by pressing the appropriate multi function key This is RECORDED DELIVERY in the example The selected special service is shown in the display area display left The selected special service is also inverted in the menu area display right You can select several s
6. CHANGE Clears down all incurred postage data Postage used and the number of franking imprints performed Items for the account shown Deletes the account shown including all account data Opens the procedure for changing the account parameters name default advert etc The optimail 30 successively displays the parameters you are authorised to change You can keep or change the current parameters Press CONTINUE to save the displayed parameters When the procedure is finished select SAVE or CANCEL to either save or discard all changes 72 optimail 30 Operator Manual 11 5 Clearing down all accounts e Press the key e Select in the menu 4 ACCOUNT ADMINISTRATION gt Account Administration CLEAR DOWN ALL 4 Following a security prompt the postage used Clear Down All and the number of franking imprints are cleared down for all accounts 12 Imprint management 73 Imprint management The optimail 30 offers a number of powerful management functions for managing individual imprint elements Among these are setting up text messages the assign ment of custom names for adverts graphical preview and printing of adverts as well as deleting of superfluous adverts text messages and endorsements You can load new imprint data from chip card The following chapters explain the functions in more detail 12 1 Loading imprint data from card You can easily load imprint data e g advert
7. The present chapter describes the franking imprint settings required by Royal Mail and the optional advertising imprints The following settings in the home menu define the franking imprint Postage Royal Mail product see chapter 4 1 Endorsement see chapter 4 2 Advert see chapter 4 3 Text message see chapter 4 4 Date see chapter 4 5 4 1 Postage Royal Mail product The optimail 30 uses the selected dispatch data destination type of mail etc and the indicated weight to automatically set the postage i e the price for the Royal Mail product The following chapters describe in detail how to set the dispatch data Read chapter 4 1 1 if you wish to select all dispatch data anew chapter 4 1 2 if you wish to change modify the current setting How to set the weight depends on your optimail s equipment Simply put your mail pieces on the scale if you work with an optimail 30 with scale For details on how to use the scale please refer to chapter 4 1 3 An optimail 30 without scale prompts you to enter the weight after having selected the dispatch data Setting the franking imprint 29 Additionally the menu function Manual Weight Entry allows you to enter or modify the current weight Read chapter 4 1 4 as ve Use the memory to fast and easily set a product Ex factory typical products of Royal Mail are saved as memory items Chapter 8 describes
8. 39 Using the advert from the USER card e Insert USER card with advert e Press the key next to aD The advert from the USER card appears at the end of the list e Press the key next to the last advert in the list The optimail 30 returns to the home menu The advert on the USER card is set for franking You can also define the advert on the USER card as the default advert for this account see page 68 The advert is then used for the franking imprint immediately after the USER card is plugged You can print text messages similar to SMS The text will appear on the very left of the franking imprint A text message may contain up to 5 lines with about 20 charac ters each When franking without an advert the text message is shifted to the position of the advert 0 36 Eaa UK 1st Let Without Advert ee Without Text Message 17 5 TXT W O Endorsement END Ready to meter feed letter oF J010 In the home menu e Press the key next to TXT You see a list with all available text messages 40 optimail 30 Operator Manual Text Message Selection Your extra text message etes Not Assigned eneee ereenn Not Assigned Fee sowie te ae ERS Preview Long key press Text Message Selection Your extra text message Not Assigned INOWASSISN GCs oe m era ea 6 Preview Long key press A Text Message Mana
9. Automatic Off is set Summer time On Off v Save e Press the key e Select in the menu SYSTEM SETTINGS CLOCK gt SUMMER TIME CHANGEOVER The SUMMER TIME CHANGEOVER menu shows the current setting in the display left for automatic changeover summer time time The table below explains the possible set tings e You can turn the automatic changeover ON or OFF If the automatic changeover is turned off e Change the summer time setting by hand e SAVE the setting shown Summer time changeover possible settings and their meaning Automatic ON OFF The optimail 30 automatically corrects the time when summer time starts and ends The optimail 30 does not automatically correct the time when summer time starts and ends Summer time ON OFF The clock is set to summer time The clock displays the set standard time 13 7 3 Setting the time zone v System Settings v Clock v Time Zone v 0 5 0 5 hours v Save 13 8 Stand by Advanced settings amp system information 85 e Press the key e Select in the menu SYSTEM SETTINGS CLOCK gt TIME ZONE The TIME ZONE menu shows the current setting in the display left time offset relative to UTC time zone name only if applicable to the set time offset e Use 0 5 0 5 hours to set the appro priate time zon
10. able when using water e Check the liquid level The liquid level in the sealer should roughly reach to the Max mark e Swing down the rocker e If necessary dry the sealer e Connect the sealer to the franking machine Francotyp Postalia offers a special bottle with filling hose as accessory This bottle lets you top up the sealer right at the installation site 114 optimail 30 Operator Manual 14 3 3 Replacing felts e Separate the sealer from the franking machine Slightly lift the franking machine on the left side and pull the sealer away to the left e Empty the water reservoir Removing the rocker with moistening felt e Slightly tilt the rocker and pull it off in an obliquely upward direction Removing the absorption felt e Grip the absorption felt with pliers or tweezers and pull it out upwards Positioning contour Absorption felt Letter receiving tray Maintenance and care 115 Installing the absorption felt e Install a new absorption felt as shown in the illustration The felt should be halfway in the sealer Bend the upper part of the felt to the right and push it beneath the letter receiving tray until it reaches the stop in the contour e Evenly push the arched absorption felt with your hand into the water reservoir Make sure that the felt is correctly seated in par ticular at the edges The stop in the posi tioning contour must fit precisely in the opening o
11. approx 2 seconds sets the optimail 30 back to default values in the home menu Special function in the product selection menu selection of dispatch data Pressing the key briefly clears one item each Keeping the key pressed approx 2 seconds clears all selected dispatch data Opens the menu for Loading postage Teleset Calling up register values 16 optimail 30 Operator Manual Opens the MENU for system settings administration special and service functions for the optimail 30 Back key Key pressed briefly back to last menu window Keeping the key pressed approx 2 seconds back to the home menu AA AE NE 00O DOG Numeric keys For typing numbers For typing text account names etc To insert blanks key Available special characters key A Vth 2P W amp 4 lt gt _ EGE Shift key Switch upper lower case letters during typing The basics of operation 17 3 4 2 Display symbols DM The letter symbol indicates The optimail 30 is ready for franking You can feed and frank mail an The letter box symbol indicates the Incoming mail stamp is enabled and ready You can load incoming mail The printer symbol indicates the Print lists function A list report preview image etc can be printed abc The text symbol indicates that text can be typed The numeric keys are released f
12. changing 43 44 70 clearing down 70 clearing down all 72 default advert 68 default text message 68 deleting 70 information on all accounts 70 MASTER 67 name 68 new 67 selecting for franking 43 setting up 67 setting via access card 43 Teleset access yes no 68 USER cards yes no 68 viewing printing parameters 70 Account function 72 67 Advert 77 19 28 deleting 74 loading from card 73 on USER card 38 39 68 renaming 74 setting 38 using 74 After sales service 147 Arrow keys 2 Ascending 64 Audible signal 82 on off 82 warnings only 82 Automatic endorsement selection 34 switching on off 101 Appendix Index 139 B Back to higher menu level 2 home menu 2 Battery change 177 permissible type 717 134 Battery compartment 118 Cc C CE key 2 Caption 23 24 Card MASTER 74 See also MASTER card rate table 98 USER 74 See also USER card USER with advert 38 68 with adverts 73 with endorsements 73 Card reader 70 Catch tray 10 17 installing 119 removing 117 Character deleting 25 inserting 25 typing 25 Cleaning franking machine 109 sealer 112 Clear 2 dispatch data 30 33 text input 25 Clock 83 display 14 setting summer time 84 setting the time zone 85 time correction 83 Commissioning 8 Connecting GSM Modem 90 optimail 30 119 140 optimail 30 Operator Manual PC using mailcredit 93 postal scale 58 Universal Link Box 92 Connection to data centre 65 GSM Modem 88 90 internal modem 88 m
13. 0 3 kg Sealer without filling 100 240 V 500 300 mA 50 60 Hz approx 40 W 2x250V 3 15AT 3 6 V 2 Ah 20 mA lithium battery order no 90 4701 8004 00 LCD illuminated Thermal printing 20 up to 30 letters minute depending on letter size contents imprint length machine state and operating mode Lwa 66 dB A 10 C to 40 C 50 F to 104 F Only use in closed rooms Do not expose to direct sunlight Recommended for optimum printing quality 15 C to 35 C 59 F to 95 F Ribbon cassette red for optimail 30 Storage conditions 0 C to 32 C 32 F to 89 6 F Do not expose to direct sunlight Rel humidity max 65 non condensing 3 g to 3 000 g Appendix Technical Data 135 Equipment Standard Internal modem Postage loading via Teleset Card reader and MASTER card Catch tray 4 short code memories optimail 30 without scale 9 short code memories optimail 30 with integrated scale 9 accounts 3 endorsements First Class Special Delivery Overseas Mail Advertisement printing 6 memories Text message function 6 memories Incoming mail stamp Low postage warning Serial interface 25 pin Options Integrated scale Sealer GSM Modem Universal Link Box ULB mailcredit Kit USER cards DX feature Up to 8 endorsements Differential weighing InfoPrint Extended memo
14. 11 O Standard Carri r eee eene STC O secondicarmien g o SEC D Ready Feed incoiming mail Date in incoming mail stamp Back to franking function 17 03 11 10 48 t Setting the incoming stamp In the home menu e Press the key next to ms The optimail 30 sets the Incoming Mail Stamp and displays the set date Date of incoming mail You can set the incoming mail stamp date as desired Backdating is permissible Read page 41 to find out how to set the date The time is included in incoming mail stamps with the current date only Stamping incoming mail e Position the incoming mail with the side to be printed face up The optimail 30 prints the incoming mail stamp and ejects the mail piece to the right The incoming mail stamp shown to the left bears date and time Press the key next to STC to return to the franking function Royal Mail mode 56 optimail 30 Operator Manual 7 3 Moistening and sealing letters optional Operating the optimail 30 with the specially available sealer lets you seal and frank letters in a single step The sealer is filled and installed on the left side of the optimail 30 Two catches fasten the sealer to the franking machine housing For further information on how to set up the sealer please refer to the Installation Guide The sealer is suitable for all commercially available gummed envelopes whose flaps are not longer than 78 mm Please note that we can assure rel
15. 25 pin male to plug the connection cable to the serial interface of optimail 30 See also optimail 30 Installation Guide Configuring the network connection e Press the key e Select in the menu MODEM AND TELEPHONE NUMBERS SET MODEM PARAMETERS optimail 30 opens the procedure where you configure the connection to the data centre e Press CONTINUE to proceed Advanced settings amp system information optimail 30 performs a scan for available communication devices and offers them ina selection list e Select UNIVERSAL LINK BOX optimail 30 will now try to establish a connec tion with your network A message will inform you of the test result e Now follow the instructions on the display optimail 30 will guide you through all further steps required to configure the network con nection e SAVE the connection configuration 13 10 4 mailcredit optional The Francoty Postalia mailcredit Kit optimail 30 allows you to connect the franking machine optimail 30 to a personal computer PC and thereby via the internet to the data centre The fast online connection replaces the analogue modem of the franking machine To operate mailcredit you must configure the connection to the data centre via GSM Modem as an external communication device gt Please read the mailcredit manual with regard to installation and operation of the mailcredit software You can download the mailcredit software and the User Man
16. Signals Off On Just Warnings v Save Audible signals possible settings and their meaning ON Audible signal with each keypress with each message OFF No audible signals WARNINGS ONLY Important audible signals only audible signals with errors Advanced settings amp system information 83 13 7 Clock The optimail 30 features a battery backed system clock adjusted at the factory It is rarely necessary to correct the time The optimail 30 automatically corrects the time when summer time starts and ends You can disable this automatic function and manually correct the time for summer time Use the Time Zone function to set the applicable local time The FP after sales service is responsible for making changes to the basic setting and for correcting larger time offsets 13 7 1 Correcting the time e Press the key e Select in the menu SYSTEM SETTINGS v gt CLOCK CALIBRATE CLOCK System Settings You will see the current time and the set Vv correction Clock e Use 2 SECONDS 2 SECONDS to v correct the time Calibrate Clock ee You can set the system clock early or late by v up to 5 minutes 2 Seconds 72 seconds e SAVE the setting shown v Save 84 optimail 30 Operator Manual 13 7 2 Summer time changeover v System Settings v Clock v Summer Time Changeover v Automatic On Off v If
17. Table Security Device System Ink Ribbon Endorsement Statistics Second Carrier Ethernet Universal Link Box All Information send Available reports and information e Press the key e Select in the menu SYSTEM INFORMATION e Choose the topic you want information on Sending system information With the ALL INFORMATION function you transmit only upon request by Francotyp Postalia please data to the FP after sales service MODEM TELEPHONE RATE TABLE SECURITY DEVICE SYSTEM INK RIBBON ENDORSEMENT STATISTICS Modem name and dialling parameters of the internal modem Saved telephone numbers Available rate tables and validity Technical information among others the machine state validity and battery state Machine number software and imprint data Ink ribbon parameters and usage information Information on the endorsement usage Advanced settings amp system information 79 Available reports and information SECOND CARRIER Information on DX feature DX license total number and total value of all DX frankings performed ETHERNET _ Information on the network connection UNIVERSAL LINK BOX Information on the ULB manufacturer serial number network parameters 13 2 Displaying and clearing down the item counter Apart from storing the total number of franking imprints in register R4 and the account counters the optimail 30 features a customisable it
18. a PC network You can order the Uni versal Link Box ULB from Francotyp Postalia Please refer to chapter 13 10 3 for information on how to integrate the optimail 30 in an existing PC network Web access via a personal computer PC and the Francotyp Postalia mailcredit software You can order the respective mailcredit Kit for the optimail 30 franking machine from Francotyp Postalia Please refer to chapter 13 10 4 on how to con figure the connection 13 10 1 Internal modem You must set the parameters for the internal modem of the optimail 30 to match your telephone connection The modem configuration is part of the log in procedure during commissioning You should verify and if necessary correct the settings if changes were made to your telephone system e Press the key e Select in the menu 4 MODEM AND TELEPHONE NUMBERS Modem and Telephone Numbers SET MODEM PARAMETERS 4 optimail 30 opens the procedure where you Set Modem Parameters configure the connection to the data centre v Press CONTINUE to proceed Continue optimail 30 performs a scan for available communication devices and offers them in a selection list Internal Modem v Select Phone type v Continue eoo 4 Save Advanced settings amp system information 89 e Select INTERNAL MODEM optimail 30 will now query each of the param eters necessary for operation of the internal
19. access to the assigned account only You can block the USER card s in order to protect the optimail 30 e g when a card is lost v Account Administration v Display Edit New v Select account for the USER card v Change v Continue cond v New Card Block Card e Press the key e Select in the menu ACCOUNT ADMINISTRATION gt DISPLAY EDIT NEW e Select the account for which a card is to be programmed e Use CHANGE to open the procedure for changing the account parameters e Press CONTINUE until the menu for card assigning blocking appears e Select NEW CARD to assign the account a USER card or BLOCK CARD all USER cards for this account e Follow the instructions on the display to assign a USER card e Complete the procedure of changing account parameters with SAVE You can overwrite no longer used or blocked USER cards with a new account assignment 70 optimail 30 Operator Manual 11 3 Viewing and printing account statistics You can view and print the postage used by the separate accounts and the number of franking imprints in an overview The printed list also includes the current settings of all accounts v Account Administration v Statistics e Press the key e Select in the menu ACCOUNT ADMINISTRATION gt STATISTICS Printing account statistics The account statistics com
20. and a text message to the current account Access control with cards can also be disabled Franking is then possible without access card on all accounts De For an overview of all access rights refer to page 129 Inserting an access card e Insert the access card in the card reader The chip on the card must face the rear e Push in the access card against a slight resistance all the way to the stop You can feel the card snap in Removing an access card e Simply pull the access card out of the card reader The basics of operation 15 3 4 The user interface This chapter covers the optimail 30 user interface You will be introduced to the menu and window types the used symbols the modes of operation and how the present manual presents menu operating sequences 3 4 1 Key functions Multi function keys The keys to the right of the display are multi function keys also called soft keys These keys are assigned different functions Display text and symbols indicate the currently assigned function OO Arrow keys For scrolling in menus lists etc For cursor movement e g when typing text For increasing decreasing values when changing selected system parameters Memory Display saved settings and select them for franking Enter key Confirm input Acknowledge messages Clear Special function in the home menu Keeping the key pressed
21. by a service technician This guarantees long term trouble free operation Ask about our low cost care and maintenance agreement You can do the following work yourself Cleaning the outside Changing the ribbon cassette Changing the battery Checking the liquid level and filling the sealer optimail 30 with sealer Cleaning replacing the rocker with moistening felt optimail 30 with sealer Replacing the absorption felt optimai 30 with sealer 14 1 Cleaning the franking machine Warning Make sure that no liquids or foreign objects penetrate the interior of the optimail 30 If this happens pull out the power plug immediately Have the optimail 30 checked by a service technician before using it again e Turn off the franking machine e Unplug the power cable from the socket e Clean the outside of the franking machine housing the catch tray and where avail able the scale platform with a slightly damp cloth You can also use a commercially available Power switch x washing up liquid 110 optimail 30 Operator Manual 14 2 Changing the ribbon cassette We recommend to use only approved FP equipment and FP original parts The manufacturer FP has established reliability safety and applicability The manufacturer cannot assess the reliability safety and applicability for products not approved by FP and therefore not vouch for such products e Open the flap of the ribbon cassette com
22. example this is UK Parcel Press SAVE to save the name The memory item selection list now shows this name instead of the saved setting For notes on how to type text see page 25 Memory 63 8 4 Deleting memory items You can overwrite superfluous memory items with a new assignment or delete them e Press the key a Select in the menu MEMORIZED RATES Memorized Rates 4 Select memory 1 4 9 The memory list indicates Not Assigned 4 Delete Select the memory you wish to delete Press DELETE to delete the saved setting H Memory 1 cannot be deleted permanently After switching the machine on memory 1 again has the assignment determined by the rate table 64 optimail 30 Operator Manual 9 Displaying and printing registers The optimail 30 saves important parameters and information on used postage in registers You can view and print the register states GY Press the key Total Items R4 4 The REGISTER menu displays the current Register register states Descending R1 Tea D 965 32 weed Ascending R2 O Printing registers 400 134 68 Control Total R3 Baek O e Load an empty sheet or a double label as 401 100 00 usual The optimail 30 prints the register report To print Feed paper The registers store the following information DESCENDING R1 Postage still available ASCENDING R2 Total value of
23. modem phone type access method if applicable the exchange digit if applicable e Choose the setting applicable to your telephone connection e Press CONTINUE to set the displayed parameter Finally the optimail 30 displays a summary of the modem parameters e f the modem parameters shown are correct SAVE The table on the next page shows and explains the possible settings 90 optimail 30 Operator Manual Modem parameters possible settings and their meaning Phone type DIRECT LINE optimail 30 is connected to a direct line EXTENSION optimail 30 is connected to an extension Access method EXCHANGE DIGIT extension only HOOK FLASH Defines how the exchange is dialled from the extension Usually you would dial EXCHANGE DIGIT The hook flash time of the internal modem has been fixed to 500 ms Exchange digit The exchange digit depends on the telephone system A W indicates waiting for the dialling tone A comma indicates a dialling pause Use the numeric keys to type the exchange digit The exchange digit can comprise several digits Normally a 0 is used Use WAIT to define waiting for the dial ling tone after the exchange digit was dialled Use PAUSE to insert a dialling delay of 2 seconds 13 10 2 GSM Modem optional If the internal modem should prove to be incompatible with your telephone connec tion you can use the GSM Mode
24. optimail 30 Operator Manual Memory 2 12 60 deleting 63 display in the home menu 19 increase number of memories 105 list 60 MEM1 67 Memory 1 86 renaming 62 saving 67 using 60 w o weight 67 with weight 67 Menu overview 137 Meter See Franking Modem 132 change settings 88 external GSM Modem 72 65 88 90 internal 65 88 settings overview 90 Modem socket 10 Moistening 56 Moistening felt 112 114 correct seat 127 installing 176 removing 114 Multi function keys 2 15 N Network connection configuration 92 Notes on franking 45 Numeric keys 2 O OMI2 96 Operating conditions 134 Orderline 96 changing dial up number 96 Overview access rights 129 key functions 15 menu 131 modem parameters 90 optimail 30 70 symbols and their meaning 17 P Phone number OMI2 96 orderline 96 RSI 96 service 96 147 TDC Teleset Data Centre 96 Pop up 24 Positioning a letter postcard 46 a sheet 27 labels 47 Postage 28 display in home menu 19 display in product selection menu 20 entering manually 36 flashing in the display 32 setting 28 setting in DX mode 53 setting via memory 60 Postal scale external 58 connecting 58 operating with the optimail 30 59 Power connection 10 Power switch 10 Printing See also Franking lists 12 17 Product of Royal Mail 28 default setting after turning on 13 other products 36 set dispatch data 29 setting via memory 60 Product selection menu 20 call up 20 Product setting 2
25. optimail 30 is enabled e Insert access card MASTER USER The set account is for access control only and is not shown in the DX mode The DX franking procedures will not be booked to this account In the home menu e Press the key next to SEC The optimail 30 switches to DX mode The status bar indicates that the optimail 30 is ready for franking in DX mode in the following way Ready to meter Second Carrier If a flexiscale external FP postal scale is connected to the optimail 30 At the flexiscale switch from Royal Mail to DX The set carrier will be transmitted to the optimail 30 and the appropriate mode will be set automatically Please read chapter 7 4 on page 58 and the flexiscale operator manual for detailed information on operation with an external postal scale 0 00 ee Without Advert 02 re eee Without Text Message ee TXT VOlFndoremen a END 123 v 1 23 Without Advert m e Without Text Message 7 TXT W O Endorsement 1 0 END Ready to meter Secon Carrier A Ready for franking in DX mode 123 AMT TOF Lee ee DAT Incoming Mail Stamp eee Standard Carien STC A Ready to meter Second Carrier OO0C OO00 oOo Special functions 53 Franking DX mail In the home menu e Type the desired postage The postage is displayed in the status bar e Confirm with the key next to AMT e Adju
26. tests and activates all machine components This procedure takes some time and is accompanied by signal tones and display messages Finally the home menu appears The optimail 30 is ready and displays the following franking options Dispatch data weight and postage value are set to default values that are saved to MEM1 Current date The advert and text message are ruled by the current account An account has been set when an access card MASTER or USER has been plugged or access control was disabled Turning off e Push O OFF on the power switch The optimail 30 switches off The display light goes out 14 optimail 30 Operator Manual 3 2 Stand by When in stand by the optimail 30 displays a L b gt clock The display is dark E 8 The optimail 30 goes to stand by if you do not feed any letters or press any keys for some z Ter c time You can reactivate the optimail 30 by coo pressing any key 0008 a Refer to chapter 13 8 1 on page 85 on how to set the stand by period 3 3 Access control MASTER USER The MASTER and USER cards commonly referred to as access cards control the access rights to the franking machine The card labelled MASTER allows access to all functions Cards labelled USER allow access to certain functions only Franking to assigned accounts Saving and editing memory items Assigning an advert
27. 17 Enable disable functions 13 17 1 Extend memory function optimai 30 without integrated scale only The basic optimail 30 version features 4 short code memories By activating addi tional memory slots you can extend the number of memories to 9 For this purpose you need a machine specific authorisation code which you can order from Francotyp Postalia The optimail 30 with integrated scale features 9 memory items as standard e Press the key e Select in the menu Vv SYSTEM SETTINGS ENABLE System Settings EXTENDED MEMORIZED RATES v e Enter the authorisation code Enable Extended Memorized Rates e Press CONTINUE to confirm your input v Input code _ The additional memories are activated From 4 now on there are 9 memories available Continue gt You can reduce the number of memories 9 back to the standard setting The steps are the same as shown above 106 optimail 30 Operator Manual 13 17 2 Differential weighing For the integrated scale the optional function Differential weighing is available For using this feature you need an authorisation code which you can order from Francotyp Postalia e Press the key Select in the menu y SCALE AND POSTAGE RATE MAINTE Scale and Postage Rate Maintenance NANCE gt DIFFERENTIAL WEIGHING 4 ENABLE DISABLE Differential Weighing Enable Disable e Enter the authorisation code v e Press CONTINUE to con
28. 3 10 page 88 Check the RSI dial up number see chapter 13 11 page 95 check the internet address RSI URL see chapter 13 12 page 97 For more troubleshooting tips regarding connection problems please refer to page 123 126 optimail 30 Operator Manual Problem Possible cause and remedy when moistening sealing envelopes optimail 30 with sealer Envelopes are not properly sealed Stroke your hand firmly over the envelope s letter stack s flap area Use sealit sealing liquid available from Francotyp Postalia Envelope flaps are not moistened properly Felts are soiled dried out Clean sealer see chapter 14 3 1 page 112 Fill sealer see chapter 14 3 2 page 113 Moistening felt is worn Replace rocker with moistening felt see chapter 14 3 3 page 114 Absorption felt is worn Replace absorption felt see chapter 14 3 3 page 114 Moistening felt incorrectly seated in the rocker Correct moistening felt position see page 127 Absorption felt incorrectly seated in the sealer Surface is curved Check and if necessary correct absorption felt position in the sealer see page 116 Hold leg spring in place Moistening felt correctly positioned Projection Aligned with 1 2mm stop edge Cles Tips for troubleshooting 127 Correcting the moistening felt position on the rocker e Slightly tilt the rocker and pull
29. 36 L UK 1st Let Without Advert 4 1 44 Without Text Message eee eee TXT W O Endorsement gt END Ready to meter feed letter 0 36 UK 60 Please enter the weight 60 g ENTER to continue i Recorded Del 60g Cleanmail UK 1st Let Letter 60g Large Letter Us sist Packet Deselect C CE Finish BACK at OOOO OOOO OCO0 O OO my In the home menu e Keep the key next to pressed for longer approx 2 seconds When the pop up window for the weight appears only optimail 30 without scale e Retain the displayed weight or enter a new weight e Confirm with the key The optimail 30 opens the product selection menu and displays the current product settings In the product selection menu you can make additions to the current settings e g choose special services or delete the current setting step by step and select new dispatch data How to change the dispatch data e Use the ice key to delete the current settings step by step as far as necessary In the example the Letter format setting is to be changed to Packet e Select the new dispatch data e Press the key to return to the home menu Press ce for approx 2 seconds to entirely delete the current product setting 34 optimail 30 Operator Manual 4 1 3 Determining setting the weight using the integrated scale optional
30. 8 change 33 new 29 things to be heeded 32 Q Quick Reference Guide 7 R Rate table 98 available 78 deleting 100 loading from card 98 loading from data centre 99 validity 78 Recycling Centre 147 Register 64 displaying 2 64 printing 64 Remote Service 96 Remote Services Infrastructure 133 Report Teleset 66 Reset to Memorized Rate 1 86 Ribbon cassette 70 134 changing 710 installing 110 removing 110 Rocker with moistening felt 112 174 installing 176 removing 114 Royal Mail mode 17 57 53 55 RSI 96 133 S Safety tips 7 8 Scale external See Postal scale Scale integrated 10 12 102 134 gravity setting 102 standard weighing mode 34 usage 34 weighing mode 103 zeroing 102 Scale platform 10 installing 119 removing 117 Sealer 10 12 112 cleaning 112 filing 113 installing 119 sealing letters 56 Sealing liquid 56 sealit 56 113 Appendix Index 143 Second carrier See DX Send all information 78 Send diagnostics with Teleset 108 Serial interface 25 pin 10 Serial number 28 Service 96 147 Shift key 2 Soft keys 2 Software version 78 Special services 31 clearing 31 deselecting 31 selecting 31 Stand by 14 85 changing the time 85 reset to memory 1 86 Status bar 19 21 23 Stop edge 56 Summer time automatic changeover on off 84 on off 84 Symbols in the display overview 17 in this manual 7 System information 78 viewing printing sending 78 System settings 2 T TDC 96 See als
31. CE Finish BACK Calling up the product selection menu Press the multi function key to open the product selection menu where you can set or change the product that is to be franked You can either choose to set a new product or to change the current product settings For a new product Press multi function key briefly For changing the product setting Keep the multi function key pressed for longer approx 2 seconds Display of current product settings The display left shows the selected dispatch data destination type of mail etc the weight the postage The displayed weight may come from various sources determined by the scale or entered manually during the product selec tion optimail 30 without scale or adopted from the memory or entered manually in the SCALE AND POSTAGE RATE MAINTENANCE menu The postage only appears if all necessary dispatch data and a valid weight are set Display area for the current product setting Menu area for dispatch data 60g Within UK Europe Rest of World OOOO Surface Europe Choose option AA Status bar i 1 Further settings scroll with arrow keys The basics of operation 21 Selecting dispatch data Selectable dispatch data are shown in the display right You can scroll the list with the arrow keys if more than four items are available Use the multi function keys to
32. Confirm with the key next to END 38 optimail 30 Operator Manual 4 3 Advert You can print an advert of your choice on your mail The optimail 30 offers the following options for advert printing The franking machine can hold a maximum of 6 different adverts The saved adverts are available to all users Advert on USER card On request Francotyp Postalia will supply USER cards with an advert of your choice The advert is read from the card as soon as the card is inserted 0 36 mm Da UK ist Let AMT Without Advert a Without Text Message ee TXT WiOlendorsementk aca ce END Ready to meter feed letter v Advert Selection a Without Adver con Happy new years ce Company ee Trade SHOW verrssereeereeeeeeee renee Preview Long key press v OO O O0O Setting the advertising imprint In the home menu e Press the key next to aD You see a list with all available adverts e Select the desired advert In the example it is Trade show advert No 3 The optimail 30 returns to the home menu The advert is set a 9 Quick results for the advanced user 0 36 E UK ist Let Aa Without Advet Without Text Message TXT W O Endorsement END 3 v OO O In the home menu e Type the desired advert number The number is displayed in the status bar e Confirm with the key next to AD 4 4 Text message Setting the franking imprint
33. ES Select the memory number under which you wish to save the product The optimail 30 opens the memorized rates menu The display left shows the old assign ment e Adopt the current product settings with NEW The new assignment is shown e Press SAVE to save the current assign ment as memory item Memory 1 The optimail 30 uses the settings saved under Memory 1 as power on default Memory 1 can not be saved without weight Functions in the NEW MEMORIZED RATE menu and their meanings W O WEIGHT WITH WEIGHT Sets the displayed weight to 0 g Saving writes the dispatch data destination type etc and the O g weight to a memory item You must enter the weight weigh your mail piece each time you call up such a memory item Indicates the current weight of the product setting again 62 optimail 30 Operator Manual 8 3 Renaming memory items You can name each of the memory items The memory item selection list shows this name instead of the saved assignment v Memorized Rates v Select memory 1 4 9 v Rename v New Name v Enter name UK Parcel _ v Save Press the key Select in the menu MEMORIZED RATES Select the memory the name of which you wish to change Use RENAME to open the menu for the memory names With NEW NAME you can delete the entire name shown Type the desired name In the
34. J JAWWNS uoz aul 4010 UMOQ 129 9 a01nsag 9AL SWLL Aqpuels q Sule a6e s0q MoT 819 80 q s qwuny dnjeiq ebueyD spiea YISN yo0 g ubIssy Sla oWeIed W PON 18S afgel 324 z Sbumjas abueyg s UaWasJOpUuy asf a dN Jag SH APV 273 34 6 ou unoooy sjuswasiopuy euen MON Pa Aeldsiq xog yu Jes4 nuN ace ge HO UO asn i l S BuryseM Peguaya a12120 g 819eSIq JqLua abuey MAN uas uopewoju i BR ere on vole BuryBiem jenueseyiq sobessoyy x abeueyy g XQ 12410 puoo S uonoe eg ae RA solsiels juewesiopuy u w s opug opewony 84913 anes M N uoga y Jul q BUINES Aep 3WLU Y g g 6b y OU Aowa washg q SIGE 9Y 94918A serpy euen ja q uno g q SIGEL 9Y APAN umoq 12319 sige 9y Aqua qusiem enuen TUN S42p10 10 Aejdsiq uoyd Wepo e sNIpy O18Z yaquinu auoyd Aejdsig SsJequUINN uoyd j L peg diyo sbures juowebeuepy pue wepoy WO peog wayskS yundw uoensiujupy soyey UO EWOJU vuLuJUIeN LH Jajunoy w junoooy pezuowesl me ell wa shS abejsog pue ajeoS uIH pIO 132 optimail 30 Operator Manual Glossary DX Franking imprint GSM Label mailcredit MASTER card Modem Private carrier In case the DX feature is enabled your optimai
35. On the display left the optimail 30 shows the current setting To the right you see other settings and functions you can select with the multi function keys A cursor the flashing underscore _ indicates a box where you can type text or numbers The caption displays the menu s title A symbol in the caption can indicate a certain operating state The status bar informs of special features and gives additional hints Adjustment menus can also comprise graph ical elements for visualisation A pop up window prompting for input opens for some settings Messages also appear as a pop up Confirm messages and inputs with the key Some pop up messages feature auto confir mation i e they automatically close after some time 3 5 Text input The basics of operation 25 Letters including accents punctuation marks and special characters are assigned to the numeric keys for entering texts such as account names advert names and text messages Page 16 shows available special characters Symbolises the text input mode Text Message Manager 5 ja Company holidays _ New Name Cancel Save Enter name using keys 0 9 Flashing cursor Deletes the text displayed OOOO Typing characters A cursor _ marks the point where a character can be typed in a text box e Press the appropriate numeric key as many times in rapid succession until the desired character appears in the display After a sho
36. S menu appears The current access rights setting is shown in the display left Turn access rights ON or OFF e SAVE the setting shown Advanced settings amp system information 81 Access rights possible settings and their meaning ON OFF Franking is possible with a valid access card MASTER or USER only No access restrictions for franking Franking is possible without access card on all accounts 13 5 Setting the display contrast You can adapt the display contrast to increase the readability v System Settings v Display Contrast v Increase Decrease v Save e Press the key e Select in the menu SYSTEM SETTINGS gt DISPLAY CONTRAST e Use INCREASE or DECREASE to adapt the display contrast You can see the change immediately in the display Change settings until you can easily read the display e SAVE the setting 82 optimail 30 Operator Manual 13 6 Setting audible signals The optimail 30 confirms each keypress with a beep A series of audible signals indi cates an error You can restrict the scope of audible signals to warnings or turn off the audible signals altogether e Press the key e Select in the menu SYSTEM SETTINGS v AUDIBLE SIGNALS System Settings e Use ALL SIGNALS OFF ALL SIGNALS v ON or JUST WARNINGS to adapt the cur Audible Signals rent setting v e SAVE the setting shown All
37. ad and printing starts as soon as the optimail 30 detects the letter The illustration shows the approximate posi tion where the optimail 30 starts feeding the letter The imprinted letter is ejected to the right Refer to chapter 7 3 on page 56 on how to simultaneously moisten and frank letters Franking 47 Franking labels The optimail 30 can imprint self adhesive double labels Double labels suitable for optimail 30 are available from Francotyp Postalia e Place the double labels on the letter receiving tray side to be printed face up the long edge must touch the letter guide e Push the double label in direction of the arrow until the letter sensor detects the double label The illustration shows the approximate posi tion where the optimail 30 starts feeding the double label The imprinted double label is ejected to the right 48 optimail 30 Operator Manual 6 Differential weighing and franking optional The optimail 30 optionally supports differential weighing with the integrated scale With the Differential weighing mode you can quickly and conveniently weigh and frank large amounts of similar mail pieces You simply place a stack of mail pieces on the scale platform then remove them one by one for franking The optimail 30 con stantly checks for changes in weight and sets the postage for each mail piece accord ingly This chapter describes distinctive features and the approach t
38. ailcredit 88 93 Universal Link Box 88 92 Control total 64 Correcting errors 120 See also Error Counter See Item counter D Date default value after turning on 73 forward dating 47 in franking imprint 79 28 47 in incoming mail stamp 55 reset to current date 42 set 47 Declaration of Conformity 137 Descending 64 Dial up number changing 95 orderline 96 RSI 96 service 96 TDC Teleset Data Centre 96 Differential weighing 12 48 enable disable 106 Differential weighing mode switching on 48 switching on off 103 using 48 Dispatch data 79 20 28 change 33 current settings 20 deselect 27 30 33 display 30 select 21 29 setting via memory 60 Display 2 10 Display contrast 87 Disposal 128 DX 12 51 132 frank 52 set postage 53 switch to DX mode 77 52 total number of DX frankings 79 total value of DX frankings 79 E Enable differential weighing 706 extended memorised rates 705 InfoPrint 107 send diagnostics with Teleset 108 Endorsement 79 28 automatic selection on off 101 deleting 77 loading from card 73 setting 34 37 statistics 78 Enter key 2 Equipment 135 Error 120 franking 127 general 120 maintenance 124 menu settings 124 moistening sealing 126 postage calculation 127 setting franking imprint 121 Teleset 123 weighing 122 Error message 120 Extended memory function 105 External communication devices 88 GSM Modem 88 90 mailcredit PC 88 93 Universal Link Box 88 92 F Feed See Posit
39. aler e Reestablish all cable connections You can now use the franking machine again For further information on how to install the catch tray scale platform and sealer and how to connect the machine please refer to the Installation Guide optimail 30 Operator Manual 15 Tips for troubleshooting Code 00600004 An error message appears on the display in Incorrect ink ribbon Info 1 0x00000000 Info 2 0x00000000 case of an error or handling error An addi tional beep may also indicate an error see chapter 13 6 on page 82 Make sure to carefully read the error mes sage You will be given hints on the error OOOO Press ENTER to acknowledge cause and what you can do to remedy it You can correct many minor errors and issues occurring during optimail 30 operation yourself 4 Please contact the FP after sales service if you cannot remedy an error by means of the display information and the hints given in the present Operator Manual g Problem Possible cause and remedy general errors Blank display Check whether the power cable is plugged in correctly and the power switch is turned on Functions are missing in the display Access to these functions is not possible with the access card inserted Consider the access rights see pages 129 to 131 optimail 30 fails to recognise the chip card Card is inserted incorrectly Remove the card and ins
40. all franking imprints performed CONTROL TOTAL R3 Sum total of all loaded sums TOTAL ITEMS R4 Total number of franking imprints performed including zero test prints DX frankings will not be captured by the registers Loading postage Teleset 10 Loading postage Teleset Teleset is the loading of the desired postage credit To load postage a connection is made to the Teleset Data Centre TDC with the optimail 30 and the desired amount is loaded Accounting is as per your contract with Royal Mail Permissible amounts You may load amounts to a maximum of 9 990 in steps of 10 The permissible maximum amount depends on the postage credit left on your optimail 30 When topping up you must not exceed the upper credit limit of 9 999 99 Register Descending R1 There are the following options for connecting with the Teleset Data Centre Internal modem External GSM Modem Universal Link Box communication with the data centre via a PC network mailcredit web access via a PC and the Francotyp Postalia mailcredit software The Teleset procedure as such runs in the same manner regardless of the type of connection to the Teleset Data Centre in use Regular contact with the Teleset Data Centre For safety reasons Royal Mail demands that the franking machine connects with the Teleset Data Centre at regular intervals The optimail 30 displays a message when a contact with the Teleset D
41. arts The manufacturer FP has established reliability safety and applicability The manufacturer cannot assess the reliability safety and applicability for products not approved by FP and therefore not vouch for such products Safety tips 9 e Only use the batteries provided by Francotyp Postalia Observe the instructions enclosed with the battery for correct use and disposal e If you are using an external Francotyp Postalia communication device for optimail 30 Carefully read the product information that came with the GSM Modem Universal Link Box mailcredit Kit e Only have maintenance and repair work done by qualified personnel authorised by Francotyp Postalia Otherwise your warranty will be voided You will be liable for any damages 10 optimail 30 Operator Manual 2 A short description of the optimail 30 Scale with scale platform optional N Display Power switch Keyboard e i gt reader Z 2 with card y Sealer optional Letter guide Letter receiving tray Flap with ribbon cassette behind Flap release key ribbon cassette compartment SS Catch tray Serial interface 25 pin Modem socket Power connection Menu controlled operation Franking Letters as advertising medium Teleset Protection against unauthorised use Flexible and up to date Thermal printing Catch tray A short description of the optimail 30 Things worth knowing about the optimail 30
42. ata Centre is due You have to load postage as usual Simply load a sum of 0 if you do not need any postage for the time being The optimail 30 will disable vital functions until a contact with the Teleset Data Centre could be established if you fail to react to the message within an adequate period of time Please contact the Francotyp Postalia after sales service if you have any questions 65 66 optimail 30 Operator Manual 8 Teleset if desired 4 Change Amount to load 100 4 Load 4 Load Teleset Loading Finished Teleset completed successfully New Register R1 1 065 32 Continue Report Choose option OO0C Loading postage e Make sure the connection set up in the optimail 30 internal modem GSM Mo dem Universal Link Box or mailcredit is ready to establish a connection with the Teleset Data Centre TDC For information on the settings in menu MODEM AND TELEPHONE NUMBERS please read chapters 13 10 to 13 12 e Press the key e Select TELESET to call up the loading procedure e Accept the amount to be loaded Or Use CHANGE to open the menu for the amount to be loaded Type the desired amount e Confirm with LOAD The optimail 30 displays the set amount for checking purposes To load the displayed amount e Use LOAD to establish the connection to the Teleset Data Centre Loading continues automatically Yo
43. ation with the TDC see chapter 13 10 page 88 Check the TDC s dial up number see chapter 13 11 page 95 check the internet address TDC URL see chapter 13 12 page 97 Note When using the GSM Modem the dial up numbers must not contain any blank spaces When using mailcredit please refer to the mailcredit User Manual Data centre issue Try again later 124 optimail 30 Operator Manual Problem Possible cause and remedy With menu settings during maintenance and care Connection Configuration GSM Modem cannot be set up optimail 30 fails to detect the GSM Modem Turn off the optimail 30 Check whether the GSM Modem has been installed correctly and connected to optimail 30 See optimail 30 Installation Guide and the product information that came with the GSM Modem Turn on optimail 30 again and restart Connection Configuration If you cannot solve the problem Call the FP after sales service Connection Configuration Universal Link Box cannot be set up optimail 30 fails to detect the Universal Link Box Turn off the optimail 30 Check whether the Universal Link Box has been installed correctly and connected to optimail 30 See optimail 30 Installation Guide and the product information that came with the ULB Turn on optimail 30 again and restart Connection Configuration If you cannot solve the problem Call the FP after sales service Connection Config
44. determining the postage value of mail pieces heavier than 3 kg This function is available in machines with and without integrated scale v Scale and Postage Rate Maintenance v Manual Weight Entry v Current setting 100 g e Press the key e Select in the menu SCALE AND POSTAGE RATE MAINTENANCE gt MANUAL WEIGHT ENTRY e Enter the weight e Press SAVE to register the displayed weight e Keep the key pressed for approx 2 seconds The optimail 30 returns to the home menu the new weight is set This weight remains set until you put a mail piece on the scale optimail 30 with scale or change the product settings enter a new weight in the product selection menu optimail 30 without scale 36 optimail 30 Operator Manual 4 1 5 Entering the postage value manually There may be particular cases where the optimail 30 fails to calculate the postage In such a situation you have to enter the postage value manually OO0C 0 36 want A UK 1st Let AMD Without Advem eee eseon Without Text Message TXT W OlEndorsementk a END Ready to meter feed letter v 60g Single Coll PFWW Frank Pay ith Misc Payments Zero test Deselect C CE Finish BACK Please enter the postage ete fee Oth 89 89 ENTER to continue Deselect C CE Finish BACK In the home m
45. e e Make sure the connection set up in the optimail 30 internal modem GSM Mo dem Universal Link Box or mailcredit is ready to establish a connection with the data centre RSI For information on the settings in menu MODEM AND TELEPHONE NUMBERS please read chapters 13 10 to 13 12 e Press the key e Select in the menu SCALE AND POSTAGE RATE MAINTENANCE gt UPDATE RATE TABLE To start the loading process e Confirm the security prompt by pressing CONTINUE e Carefully read all displayed information and follow the instructions The update procedure runs automatically You can monitor the progress in the display Please stand by Data transfer takes some time Upon activation of a new rate table the mem ory items will be erased and re programmed 100 optimail 30 Operator Manual 13 13 3 Deleting rate tables Caution You cannot select a rate table to be deleted All rate tables saved in the optimail 30 will be deleted Franking is impossible without valid rate table v Scale and Postage Rate Maintenance v Delete Rate Table e Press the key e Select in the menu SCALE AND POSTAGE RATE MAINTENANCE gt DELETE RATE TABLE If you really want to delete all rate tables cur rently stored in the optimail e Confirm the security prompt with YES All rate tables saved in the optimail 30 will be deleted At the same time the optimail 30 deletes the memory items Before
46. e For use in United Kingdom select GMT UTC WET no time offset e SAVE the setting shown 13 8 1 Changing the stand by time The stand by time is the time after the last franking procedure or the last keypress the optimail 30 waits until it switches to the clock display The factory setting is 5 minutes v System Settings v Standby Time v Current setting 5 min v Save e Press the key Select in the menu SYSTEM SETTINGS gt STANDBY TIME e Type the desired time e SAVE the setting shown 86 optimail 30 Operator Manual 13 8 2 Setting Memory 1 as standard after stand by You can set up optimail 30 in such a way that in stand by postage and endorsement setting are automatically reset to the settings stored as Memory 1 e Press the key e Select in the menu v SYSTEM SETTINGS TIMEOUT System Settings RESET TO MEMORIZED RATE 1 v e Switch automatic reset ON or OFF Timeout Reset to Memorized Rate 1 e SAVE the setting shown v On Off v Save Timeout Reset to Memorized Rate 1 possible settings and their meaning ON After reactivating the optimail 30 from stand by the product dispatch data and weight saved under memory 1 MEM1 is set OFF The optimail 30 keeps the current last product setting After reactivation from stand by product settings remain unchanged Advanced settings am
47. e platform Note The feedback signal cannot be heard if the optimail 30 audible signal was disabled No weight and postage are displayed in the home menu e Remove one letter from the stack or from the box The optimail 30 determines the change in weight and calculates the postage A beep acknowledges this action 50 optimail 30 Operator Manual The optimail 30 displays the weight of the let 0 36 O ter as differential weight with a negative sign Urs teile In the example the letter weighs 27 g indi Without Advert 11e O cation in the display 27 g Without Text Message O e Frank the letter as usual PRAE e e aia O e Handle the remaining letters in the same Ready to meter feed letter way Differential weight weight of the letter Ceni nTen When you empty the scale platform the optimail 30 asks you if the set weight is to Y 5 be used for franking e Acknowledge with YES to frank the last letter of the stack Or Do you want to use this weight for franking Ov e No e Press NO to discard the weight e g be cause you removed the empty box last The optimail 30 does not determine a post age value Special functions 51 7 Special functions 7 1 Using the DX feature optional 7 1 1 Things worth knowing about the DX feature DX7654521 The optimail 30 can frank mail pieces for dispatch by the private carrier DX You can 7 3 11 0123 switch bet
48. e desired account In the example Customer Service account No 7 The optimail 30 returns to the home menu The account is set You can only select those accounts that were set up for using Unselectable accounts are tagged Not Assigned wt fo 9 Quick results for the advanced user 0 36 meva DZ UK 1st Let MASTER eee cee eae ACT 17 03 11 ee ee res DAT Incoming Mail Stamp eee 74 OO O In the home menu e Type the desired account number The number is displayed in the status bar e Confirm with the key next to ACT Franking 45 5 2 Positioning and franking a letter The optimail 30 allows letters up to a thickness of 6 mm and postcards to be franked Format and material of mail pieces must meet the specifications on page 136 It is always good practice to use envelopes of reasonable quality as this will ensure a per fect franked impression every time Caution You can avoid poor franking imprint quality ribbon breaks and print head damage by simple preventive measures Several sheets in an envelope may result in thickness differences in the print area 6 mm that may cause an irregular imprint max In this case frank the empty envelope or use the special FP double labels Use envelopes with as smooth a surface as possible This gives the best printing results Make sure the letters do not contain any staples or paper clips in the imprinting area Jog
49. e the instructions enclosed with the battery e Remove the access card e Turn off the optimail 30 e Unplug the power cable from the socket e Unplug the power cable e Remove the modem cable if present Push the spring on the connector and pull the connector out of the modem socket e Unplug connection cables to optional components e g GSM Modem Undo the screwed connection and care fully unplug the connection cable from the serial interface e Remove the catch tray Slightly lift the franking machine on the right side and pull the catch tray away to the right e Remove the sealer if present Slightly lift the franking machine on the left side and pull the sealer away to the left e Remove the scale platform if present Pull off scale platform upwards 118 optimail 30 Operator Manual e Turn the franking machine on its back and hold it in place You now have access to the battery compart ment on the bottom of the franking machine e Press the clip lock on the battery compart ment cover in the direction of the arrow and remove the battery compartment cover e Remove exhausted battery e Insert new battery 90 4701 8004 00 Consider the polarity The symbols in the battery compartment indicate the correct position e Close the battery compartment Maintenance and care 119 e Put the franking machine on its feet again e Reattach accessories catch tray scale platform se
50. ease contact Francotyp Postalia help line Our main office will be pleased to tell you the address of your local servicing dealer Francotyp Postalia Ltd Lakeside House 74 Questor Powdermill Lane Dartford Kent DA1 1EF Phone 0844 225 2233 Website www fpmailing co uk FP Recycling Centre Francotyp Postalia Ltd Lakeside House 74 Questor Powdermill Lane Dartford Kent DA1 1EF Francotyp Postalia applies DQS certificated inte grated management systems with quality and envir onmental management DIN EN ISO 9001 14001 These are valid for design and manufacturing of franking machines and postal equipment registration no 275570 QM 08 UM uag Biqiay XXX 0 L LOZ YO A8Y 00 680E VE00 LS
51. em counter This item counter counts all Royal Mail franking imprints Independently of other optimail 30 counter functions you can reset the item counter to zero or use it as a daily or job counter DX frankings will not be counted e Press the key 4 Select in the menu ITEM COUNTER Item Counter e CLEAR DOWN clears the displayed coun 4 ter state without security prompt Clear down 80 optimail 30 Operator Manual 13 3 Low postage warning setting the threshold The Low postage warning function warns you when the available postage in your optimail 30 drops below a preset threshold You can also disable the low postage warning v System Settings v Low Postage Warning v Type threshold Warning Off v Save e Press the key e Select in the menu SYSTEM SETTINGS LOW POSTAGE WARNING e Type the desired threshold or select WARNING OFF to disable the warn ing function e SAVE the setting shown 13 4 Setting the access rights Caution Disabling the access rights will disable the account access restric tions Every user can frank on all accounts You can only change the access rights status if the MASTER card is fitted v System Settings v Access Rights v On Off v Save e Press the key e Select in the menu SYSTEM SETTINGS ACCESS RIGHTS The ACCESS RIGHT
52. enu e Press the key next to briefly The optimail 30 opens the product selection menu e Select OTHER products e Select the desired option In the example PARCEL FORCE WORLD WIDE FRANK PAY The optimail 30 opens a pop up for entering the postage e Enter the postage for the selected product e Confirm with the key e Press the key to return to the home menu The postage is set for franking 4 2 Endorsement Setting the franking imprint 37 You can mark special mail types with an appropriate endorsement e g First Class Special delivery 0 36 me UK ist Let Without Advert eeen eee Without Text Message TXT W O Endorsement END Ready to meter feed letter v Endorsement Selection W O Endorsement e FIRST CLASS eeeeeeeeere ne SPEC DEUE T OVERSEAS MAIL eaea Preview Long key press O0O OO O In the home menu e Press the key next to END You see a list with all available endorse ments e Select the desired endorsement In the example it is First Class endorsement No 1 The optimail 30 returns to the home menu The endorsement is set wt 4 ty 9 Quick results for the advanced user W O Endorsement eee 0 3 6 MEM1 lt 60g UK 1st Let Without Advert Without Text Message e TXT O0O In the home menu e Type the desired endorsement number The number is displayed in the status bar e
53. er mail The optimail 30 complies with the pertinent safety regulations for office information equipment Please observe the following tips for your own safety e Install and commission the optimail 30 according to the instructions in the Installa tion Guide e When you move the optimail 30 from a cold environment i e below 10 C 50 F Wait at least 24 hours before connecting the optimail 30 The optimail 30 requires this period to adapt to the ambient conditions e Use only cables provided or approved by Francotyp Postalia Make sure that cables are not damaged e Only operate the optimail 30 on a grounded single phase power socket Make sure your office power supply conforms to the power requirements shown on the serial number plate of the optimail 30 e Make sure the socket for connecting the optimail 30 is close by and easily acces sible at all times e Do not remove any parts of the housing e Never cover the ventilation slots in the housing e Turn off the optimail 30 before cleaning the franking machine or moving it to another location e Make sure that no liquids or foreign objects penetrate the interior of the optimail 30 If this happens pull out the power plug immediately Have the optimail 30 checked by a service technician before using it again e Pull out the power plug in the event of danger Call the Francotyp Postalia after sales service e We recommend to use only approved FP equipment and FP original p
54. erfections too great thickness differences in the imprint area of distorted imprint the letter Only use material that meets the specifications see page 136 Consider the comprehensive notes on how to avoid poor imprints see page 45 The use of a label may solve this issue If these measures fail to correct the error Call the FP after sales service 122 optimail 30 Operator Manual Problem Possible cause and remedy Jam machine blocked Turn off the optimail 30 Remove paper Wait at least one minute Turn the optimail 30 on again Text message does not fit on the mail piece Franking imprint with advert and text message ex ceeds the length of the envelope post cardused Use sufficiently sized envelopes or extra large labels provided by Francotyp Postalia see also page 45 Weight display no weight is determined for the letter on the scale optimail 30 fails to detect the integrated scale or scale is defective Turn off the optimail 30 Wait at least one minute Turn the optimail 30 on again If these measures fail to correct the error Call the FP after sales service Set the weight manually see chapter 4 1 4 page 35 Scale fails to detect zero point Zero the scale see page 102 Scale operates in the Differential weighing mode The weight is determined upon emptying the scale platform see chapter 6 page 48 The scale platform was still occupied when anot
55. ert it in the card reader again chip facing the rear Wrong card type inserted optimail 30 behaves erratically or fails to react Software issue Turn off the optimail 30 Wait at least one minute Turn the optimail 30 on again Tips for troubleshooting 121 Problem Possible cause and remedy during franking during franking imprint setting Endorsementimprintis not Automatic endorsement imprinting is disabled automatically selected see chapter 13 14 page 101 Flashing postage Country specific regulations apply to the selected product Please consider the current Royal Mail regulations Franking is impossible Card reader does not recognise access card optimail 30 is not ready Remove access card and insert it again for franking No access card inserted Insert access card USER or MASTER No more postage credit in the franking machine Load new postage see chapter 10 page 65 No product postage value ist set because dispatch data incomplete or weight is missing Check product settings see chapter 4 1 page 28 Ribbon cassette is missing Insert new ribbon cassette see chapter 14 2 page 110 The last postage loading last connection to the Tele set Data Centre was too long ago Perform Teleset function see chapter 10 page 65 Amount of 0 is sufficient Imprint quality Envelope paper quality does not meet specification or e g imp
56. f Weighing Off v Save e Press the key Select in the menu SCALE AND POSTAGE RATE MAINTENANCE gt DIFFERENTIAL WEIGHING ON OFF e Use DIFF WEIGHING ON or DIFF WEIGH ING OFF to set the desired weighing mode e SAVE the setting shown The selected weighing mode remains in effect until you change the setting in the menu DIFFERENTIAL WEIGHING again Differential Weighing possible settings and their meaning ON OFF The optimail 30 determines the weight of a mail piece after removing it from the scale platform The optimail 30 displays the weight of a mail piece as differential weight with a negative sign see chapter 6 The optimail 30 determines the weight of a mail piece upon placing it on the scale platform see chapter 4 1 3 104 optimail 30 Operator Manual 13 16 Creating a MASTER card MASTER card holders can generate another MASTER card with this function v System Settings v Create Master Card e Press the key e Select in the menu SYSTEM SETTINGS CREATE MASTER CARD e Remove your MASTER card e Insert an empty MASTER card The optimail 30 generates the new MASTER card Alternatively you can simply insert an empty MASTER card The optimail 30 then displays a prompt if you want to create a new MASTER card For this to work the optimail 30 must show the home menu Advanced settings amp system information 105 13
57. f the envelope and remains perma nently bonded The ribbon cassette is simple to replace with just a few actions The convenient catch tray with adjustable stop is ideal for stacking the processed letters and provides addi tional storage space 12 optimail 30 Operator Manual Additional functions Options The optimail 30 offers a number of convenient additional functions that will soon be among your favourites Memory function for frequently used Royal Mail products Account function for separate registration and billing of portage costs Incoming mail stamp Print date and time on incom ing mail Print lists for account data register states system information and other information The following components are available to extend the machine s range of functions Integrated scale The space saving integrated 3 kg scale quickly and reliably determines the weight for letters and parcels The determined weight directly affects the product settings There is no need to enter the weight manually Differential weighing a special weighing mode of the integrated scale that helps you save time when weighing and franking large amounts of similar mail pieces can be enabled with a machine specific code Sealer Manually pass the open envelope through the sealer The moistened flap is pressed down during subsequent franking in the optimail 30 DX feature Franking mail pieces f
58. f the letter receiving tray As a final measure stroke with your finger over the felt repeatedly to eliminate any irregularities 116 optimail 30 Operator Manual Leg spring Installing the rocker with moistening felt The rocker features two clips that engage on the two bolts at the sealer e Fit the new rocker such that one leg of the leg spring is located in the rocker groove and the other leg in the sealer slot e Hold sealer in place and exerting moder ate pressure push the rocker onto the sealer such that the two clips engage on the bolts Check e Check the correct seat aa The absorption felt must be perpendicu tg Uniform gap larly suspended in the water reservoir Its lower edge should roughly reach the bottom The gap between rocker and sealer housing must be uniform The rocker must neither jut out nor touch the hous j z ing E Absorption felt e Fill the sealer see page 113 e Connect the sealer to the franking machine For further information on how to connect the 9 sealer to the franking machine please refer to the Installation Guide Maintenance and care 117 14 4 Changing the battery The optimail 30 monitors the charging state of the battery An appropriate message appears in the display when it is time to change the battery Caution Only use the batteries provided by Francotyp Postalia 90 4701 8004 00 Observ
59. firm your input Input code _ The optimail 30 unlocks the function Y Differential weighing Continue gt Please refer to chapter 13 15 3 on how to switch on off the differential weighing mode For information on how to use the differential weighing mode please refer to chapter 6 You can disable the differential weighing 9 feature The steps are the same as shown above Advanced settings amp system information 107 13 17 3 InfoPrint InfoPrint is a software tool for collecting and archiving account dispatch and system information on your PC Among other things it provides you with the following func tions display and print account information display and print system information and register reports export data MS Excel and MS Access for example You can only use InfoPrint with your optimail 30 franking machine if the InfoPrint func tion is enabled on the optimail 30 You can order the machine specific authorisation code along with the custom interface cable for connection to a PC from Francotyp Postalia e Press the key Select in the menu SYSTEM SETTINGS v INFOPRINT ENABLE DISABLE System Settings e Enter the authorisation code v InfoPrint Enable Disable e Press CONTINUE to confirm your input v The InfoPrint function is activated Current Input code status On The optimail 30 franking machine is now ready to w
60. ger 6 abc Visit our website _ New Name Cancel Save Enter name using keys 0 9 Deletes the text displayed OOOO O 8O0O at Aj Setting an available text message e Select the desired text message In the example that is Your extra text message text No 4 The optimail 30 returns to the home menu The text is set Quick results for the advanced user In the home menu e Type the desired text message number The number is displayed in the status bar e Confirm with the key next to TXT Creating and changing texts In the list of text messages e Press the key for the text that is to be modified or not assigned yet until the menu displays TEXT MESSAGE MANAGER To modify an available text Select CHANGE e Type the desired text e SAVE the new text If you are not familiar with the text input function of the optimail 30 please refer to chapter Text input on page 25 4 5 Date Setting the franking imprint 41 The date for the franking imprint is set automatically to the current date by the system clock You can set the date of the franking imprint forward The optimail 30 does not allow backward dating for franking 0 36 ae UK ist Let WAAC TIGR re ACT IOS AE eee neato E DAT Incoming Mail Stamp Ready to meter feed letter g Print Date Today Current setting 21 03 11 Gd Use Enter using keys 0 9 O0O 0800 Setting the mailing date I
61. he symbol Setting the account via an access card e Insert the USER or MASTER card in the card reader The chip on the card must face the rear e Push in the card against a slight resistance all the way to the stop You can feel the card snap in The optimail 30 sets the account of the access card along with the defaults selected for advert and text message Met DX The home menu shows the account name 0 36 60g O The postage costs of all subsequent franking Wis es ss procedures will be charged to this account POOLED Sg ames aus ani eal O Account 1 is always assigned to the MAS L7 OB L Loree DAT O TER card account 1 MASTER account Incoming Mail Stamp e A Vv Ready to meter feed letter 44 optimail 30 Operator Manual 0 36 a A UK 1st Let Guy INAAGTIE RiGee er ene een ACT AT SOSMIA ee ee ees eee DAT Incoming Mail Stamp eee Ready to meter feed letter Z Select Account amp Goods receipt eenen eee Not Assigned g Sot ieteeeees 6 Customer Service feee Development esere To print Feed paper Not Assigned account is not available for franking OOO OB0OO Changing the account You can only change the account when work ing with the MASTER card or when access control was disabled In the home menu e Press the key next to ACT The optimail 30 opens a list containing all accounts You see the account names and numbers e Select th
62. her let ter was placed on it The optimail 30 can determine a new weight only if the scale has been emptied before hand Empty the scale platform Place the letter The weight on the platform is too low or the scale is overloaded Use scale only for mail pieces within the permissible weight range see page 134 Tips for troubleshooting 123 Problem Possible cause and remedy Weight display external FP postal scale fails to transfer the weight to the optimail 30 Check that the postal scale is properly connected and set up for operation with the optimail 30 see chapter 7 4 1 page 58 and postal scale Operator Manual Problem with the postal scale e g error message no postage value displayed For troubleshooting see postage scale Operator Manual In case there is a problem with the postage scale the displayed weight will not be transmitted to the optimail 30 Weight is outside the permitted limits The displayed weight does not match the selected dispatch data Select other dispatch data or change the weight weigh the mail piece with Teleset postage loading Desired amount cannot be loaded Impermissible amount Change amount and repeat loading see page 65 No access to Teleset function Current account has no permission to load postage optimail 30 fails to establish connection to the Teleset Data Centre Check the connection configuration for communic
63. iable sealing results only when you use Francotyp Postalia sealit sealing liquid The present chapter explains how to use the sealer Please refer to chapters 4 and 5 on how to set the franking imprint and frank Stop edge Moistening the envelope flap e Hold the letter with the open flap facing downward e Engage the letter at the sealer in arrow direction The illustration shows the correct letter posi tion in the sealer the flap is positioned underneath the stop the stop edge is exactly in the flap groove Later gute ZZ m AA Special functions 57 e Guide the letter through the sealer with an arched motion as shown in the illustration This will pass the gummed flap edge along the moistening felt and moisten it e Align the letter top edge with the franking machine letter guide and push in the letter in arrow direction until the optimail 30 feeds and franks the letter Sealing moistened envelope flaps We recommend that you firmly press on the envelope flaps after franking to make sure the envelopes are firmly sealed e Stroke your hand firmly over the enve lope s letter stack s flap area Large sized mail pieces You best guide large sized mobilises with both hands during moistening You should support the mail piece only slightly as soon as the franking machine has started feeding it 58 optimail 30 Operator Manual 7 4 Using an external postal sca
64. iagnosis data to the Francotyp Postalia after sales service Franking machine accounting system of Francotyp Postalia The optimail 30 and the Teleset Data Centre exchange value specifications when loading postage which release the desired postage amount Accounting is as per your contract with Royal Mail Data centre of Francotyp Postalia Here the called postage is released and accounting is managed The Teleset Data Centre is at your service for loading postage 24 hours a day Universal Link Box Module for hooking up optimail 30 in a PC network Uniform Resource Locator Identifies and localizes a source in a PC network web address Chip card machine specific Access card for an account A USER card allows franking to an account and access to selected system functions Franking imprint with the postage value 0000 This enables you to check the settings for the franking imprint and the print quality 134 optimail 30 Operator Manual Technical Data Dimensions Length x Width Depth x Height Weight Power connection Power consumption Fuse Battery Display Printing process Performance Noise emission Operating conditions Ribbon cassette Weighing range optional Integrated scale 320 x 290 x 220 mm Franking machine 320 x 290 x 235 mm_Franking machine with scale 410 x 290 x 235 mm_Franking machine with scale sealer 5 7 kg Franking machine 6 1 kg Franking machine with scale
65. igning blocking USER card s for an account 11 3 Viewing and printing account statistics 11 4 Changing clearing down deleting an account 11 5 Clearing down all accounts Imprint management 12 1 Loading imprint data from card 12 2 Using renaming deleting adverts 12 3 Entering new text messages 12 4 Editing deleting text messages 12 5 Deleting endorsements Advanced settings amp system information 13 1 Viewing printing sending system information 13 2 Displaying and clearing down the item counter 13 3 Low postage warning setting the threshold 13 4 Setting the access rights 13 5 Setting the display contrast 13 6 Setting audible signals 51 51 51 52 54 55 56 58 58 59 60 60 61 62 63 64 65 67 67 69 70 70 72 73 73 74 75 76 77 78 78 79 80 80 81 82 14 Contents 13 7 Clock 83 13 7 1 Correcting the time 83 13 7 2 Summer time changeover 84 13 7 3 Setting the time zone 85 13 8 Stand by 85 13 8 1 Changing the stand by time 85 13 8 2 Setting Memory 1 as standard after stand by 86 13 9 Changing the user interface language 87 13 10 Connection to data centre 88 13 10 1 Internal modem 88 13 10 2 GSM Modem optional 90 13 10 3 Universal Link Box optional 92 13 10 4 mailcredit optional 93 13 11 Changing dial up
66. ine Slightly lift the franking machine on the left side and pull the sealer away to the left e Swing up the rocker with the moistening felt e Thoroughly rinse absorption and moisten ing felts under running water e Wipe the housing with a damp cloth You can also use a commercially available washing up liquid e Fill the sealer see page 113 e Dry the sealer e Connect the sealer to the franking machine For further information on how to connect the sealer to the franking machine please refer to the Installation Guide Maintenance and care 113 14 3 2 Checking the liquid level and filling the sealer N Lateral liquid level gauge Rocker with moistening felt w Filler hole l e Check the liquid level in the sealer regu larly Make sure the sealer is always filled at least to the Min mark to prevent the felts from dry ing up When felts with glue residues dry up they harden to the point of becoming prema turely useless Filling the sealer e Separate the sealer from the franking machine Slightly lift the franking machine on the left side and pull the sealer away to the left e Swing up the rocker with the moistening felt The filler hole for topping up the sealer is now accessible e Fill the sealer with sealit This special sealing liquid is available from Francotyp Postalia Using tap water is possible Note however that the sealing process may be less reli
67. ioning Felts See also Absorption felt See also Moistening felt correct seat 176 127 replacing 114 Filler hole sealer 113 Flap ribbon cassette compartment 70 Flashing postage 32 Franking DX mode 57 labels self adhesive 45 47 large sized letters 45 letters 45 46 postcards 46 thick letters 45 using differential weighing mode 48 Franking imprint 28 132 example 28 setting 28 Franking machine complete view 70 things worth knowing 77 G Gravity setting 102 GSM 132 GSM Modem 172 65 88 90 91 H Home menu 73 19 after turning on 73 set back to default 2 15 Imprint data loading from card 73 manage 73 Incoming mail stamp 12 55 printing 55 setting 55 setting the date 55 Appendix Index 141 InfoPrint 12 107 enable disable 107 Installation 8 Installation Guide 7 Internal modem 88 Internet address change 97 Item counter 79 displaying clearing down 79 K Key functions 2 15 Keyboard 2 10 L Label 132 Language change 87 Letter guide 10 Letter receiving tray 10 Letters moistening sealing 56 positioning and franking 45 Line breaks 25 Liquid level gauge 173 Load data from chip card 73 postage 65 See also Teleset rate table 99 Local time 83 Low postage warning 80 disabling 80 setting the threshold 80 Machine identification 28 Machine number 78 Mail piece specifications 136 mailcredit 12 65 88 93 132 mailcredit Kit 88 93 MASTER card 74 132 create 104 MEM1 73
68. it off in an obliquely upward direction Caution Make sure to always hold the leg spring on the pin with one hand while posi tioning the moistening felt This will prevent the leg spring from jamming or jumping out e Push the long moistening felt side fully underneath the clamping strip such that the felt s recesses are perfectly aligned with the rocker stop edge and both moistening felt outer edges uni formly project over the rocker edge by approximately 1 2 mm See illustration e Carefully displace the moistening felt in the clamping strip if necessary e Reattach the rocker on the sealer see page 116 128 optimail 30 Operator Manual 16 Withdrawal and disposal of the franking machine services must be signed off properly For withdrawal and disposal of your franking machine please contact the EE Francotyp Postalia after sales service K When withdrawing the optimail 30 franking machine all relevant postal Appendix Access rights for selected functions Access rights for selected functions Status gt Without With With Access with Functions v access card USER card MASTER card card OFF Accounts clear down e Accounts delete e e Accounts preset e e advert text message only your own Accounts release Teleset access Accounts setting up e C Accounts pe view statistics Franking DX mail e e e Franking to all accounts Fran
69. king to the assigned account Incoming mail stamp e e e Item counter display clear down Load data from chip card adverts rate e table Memorised rates r n administration Register display print e e e 129 130 optimail 30 Operator Manual postage value 0000 Status gt Without With With Access with Functions v access card USER card MASTER card card OFF Rename adverts e System information display print System settings e e e not all not all not all Teleset e load postage if released Text messages edit delete E Update rate table e USER cards create block Zero test print e e WA 9 page 131 Access restrictions for functions are also indicated in the MENU overview on 131 Appendix Menu overview jeuoljdo Ajuo aes payeiBajul jnoyjim Ajuo ajeas pajesBajur jeuondo y im A UO p19 YILSYW YIM samnjeay awos Ajuo ped YJLSYN YIM G r e Z L SOHSHEIS q Iy Umoq 12010 C7 THN ISY THN OGL S ss ppy 49u19 ebueyd L 3PH sBumes eomas aJow y PANO J34SEN 9910 q S H pazuow y p puaxq ejqeuy jqes q ajqeuz JUL q4Oju ebenbue7 ebueyo p znow N 0 JaSaY NoewIL jseujuoy Aejdsiq HO UQ p129 YIM SS89992 0 4 U09 s1uBly sseooy sjeubig eiqipny Y20 9 842191129 Janoabuey WL
70. l 30 Operator Manual 13 10 3 Universal Link Box optional With the Francotyp Postalia Universal Link Box ULB you can integrate optimail 30 in your PC network optimail 30 will then communicate with the respective data centre via the web for example to load postage to update the rate table etc optimail 30 is designed for automatic integration in an existing network Some net work connection parameters must be set up if your network does not support auto matic configuration Please contact your network administrator Warning Carefully read the product information that came with the Universal AN Link Box before connecting it to the optimail 30 Obtain information particu larly on the safe handling of the Universal Link Box Refer to the customer information on network configuration you received from Francotyp Postalia This information will help you select the appropriate set tings for your network To become familiar with terms and abbreviations related to network installa tion and the different processes of network configuration including network parameters to be specified refer to the Francotyp Postalia home page www francotyp com v Modem and Telephone Numbers v Set Modem Parameters v Continue v Universal Link Box e Install the Universal Link Box Please read the product information that came with the ULB e Use the adapter D Sub 9 pin male
71. l 30 can also frank mail pieces for delivery by DX All DX frankings will be counted separately and balanced directly with the private carrier Franking mail for carrying by Royal Mail When franking the optimail 30 prints the Royal Mail logo the postage the machine identification the place of posting and the date as well as a serial number An advertising imprint a text message and an endorsement can also be printed Global System for Mobile Communications Describes a mobile communication standard Special self adhesive label which you can frank and stick onto your mail pieces Necessary for large heavy and thick mail pieces Only use double labels from Francotyp Postalia with the optimail 30 two labels on one backing sheet Software for PCs to connect FP franking machines to the data centre via the internet Lets you also update the software of the franking machine Chip card machine specific Access card for system administrator A MASTER card allows access to all system functions The built in modem or an external modem enables the optimail 30 to establish a connection to the data centre e g for postage loading rate table update RSI Teleset Remote value setting Teleset Data Centre TDC ULB URL USER card Zero test print Appendix Glossary 133 Remote Services Infrastructure Allows the online update of data in the franking machine e g loading a new rate table and transmitting d
72. le 7 4 1 Connecting the postal scale to the optimail 30 As standard the optimail 30 features a 25 pin interface You can connect an existing Francotyp Postalia letter and parcel scale e g a flexiscale to this interface You need a special interface cable to connect the postal scale to the optimail 30 A suitable interface cable is available from Francotyp Postalia Warning Read the Operator Manual of your FP postal scale before you con nect it to the optimail 30 Pay special attention to the information on how to safely operate the FP postal scale e Turn off the optimail 30 e Turn off the FP postal scale Power switch e Plug the 25 pin interface cable supplied by Francotyp Postalia to the 25 pin interface on the optimail 30 and tighten the screws e Connect the interface cable to the FP postal scale e Turn the optimail 30 on again Turn on the FP postal scale e Set up the FP postal scale for operation on optimail 30 Special functions 59 7 4 2 Operating optimail 30 with an external postal scale You only use the external postal scale with the optimail 30 to determine and set the weight The postage calculation of the scale is not used in connection with the optimail 30 0 25 lt e Turn on the optimail 30 and FP postal UK on Let cue O scale Wr itirst aya ley OE O e Set the dispatch data at the optimail 30 Without Text Message a O e Select all other settings fo
73. m mobile phone modem offered by Francotyp Postalia for communication with the data centre Warning Carefully read the product information that came with the GSM AN Modem before connecting it to the optimail 30 Obtain information particu larly on the safe handling of the GSM Modem Caution For the GSM Modem to work properly the dial up numbers saved in the optimail 30 must not contain any blank spaces Please check the dial up numbers prior to using the GSM Modem Refer to chapter 13 11 on page 95 Advanced settings amp system information 91 e Install the GSM Modem Please read the product information that came with the GSM Modem e Connect the GSM Modem to the serial interface of optimail 30 Please read the optimail 30 Installation Guide Connection cable GSM Modem Setting up a connection via GSM Modem e Press the key e Select in the menu v MODEM AND TELEPHONE NUMBERS Modem and Telephone Numbers SET MODEM PARAMETERS v optimail 30 opens the procedure where you Set Modem Parameters configure the connection to the data centre v e Press CONTINUE to proceed Conti _ optimail 30 performs a scan for available v communication devices and offers them in a GSM Modem selection list v e Select GSM MODEM Eriten PIN e Enter the PIN of your modem s SIM card v at least 4 digits at most 8 digits Save e SAVE the connection configuration 92 optimai
74. menu 20 3 4 6 The menu 22 3 4 7 Lists 23 3 4 8 Adjustment menus 24 3 4 9 Pop up windows 24 3 5 Text input 25 3 6 Zero test print 26 4 Setting the franking imprint 28 4 1 Postage Royal Mail product 28 4 1 1 Setting a new product 29 4 1 2 Changing the product settings 33 4 1 3 Determining setting the weight using the integrated scale optional 34 4 1 4 Entering changing the weight manually 35 4 1 5 Entering the postage value manually 36 4 2 Endorsement 37 4 3 Advert 38 4 4 Text message 39 4 5 Date 41 5 Franking 43 5 1 Selecting changing an account 43 5 2 Positioning and franking a letter 45 6 Differential weighing and franking optional 48 4 optimail 30 Operator Manual 7 Special functions 10 11 12 13 7 1 Using the DX feature optional 7 1 1 Things worth knowing about the DX feature 7 1 2 Franking DX mail 7 1 3 Viewing and printing information on DX mode 7 2 Stamping incoming mail 7 3 Moistening and sealing letters optional 7 4 Using an external postal scale 7 4 1 Connecting the postal scale to the optimail 30 7 4 2 Operating optimail 30 with an external postal scale Memory 8 1 Setting postage Royal Mail product using the memory 8 2 Saving memory items 8 3 Renaming memory items 8 4 Deleting memory items Displaying and printing registers Loading postage Teleset Account administration 11 1 Setting up a new account 11 2 Ass
75. n the home menu e Press the key next to DaT e Type the new date e Press USE to set the date The optimail 30 returns to the home menu The mailing date is set st 4 A 9 Quick results for the advanced user 0 36 mmi X UK 1st Let MASTER e a ACT 17 03 11 errr DAT Incoming Mail Stamp eee eese 210311 OOO In the home menu e Type the date The numbers you typed are displayed in the status bar e Confirm with the key next to DAT 42 optimail 30 Operator Manual Resetting the date to the current date Print Date In the home menu e Press the key next to DAT e Press TODAY to set the current date e Press USE to set the date Today Current setting UGE AA Cancel Use OOO The optimail 30 returns to the home menu Enter using keys 0 9 The current date is set for franking Franking 43 5 Franking In this chapter you can read how to set the account to record postage costs and how to insert letters postcards and franking labels correctly You will receive important information and tips on how to prevent incomplete or illegible franking imprints and how to protect the printing system from damage Please refer to chapter 4 for further information on how to set franking imprint parameters 5 1 Selecting changing an account An account must always be selected for franking The current setting is visible in the home menu you can recognise it by t
76. ng deleting adverts v Imprint Management v Manage Adverts v Select advert v Rename Delete e Press the key Select in the menu IMPRINT MANAGEMENT gt MANAGE ADVERTS e Select the desired advert The ADVERT MANAGER menu shows a simplified graphical preview of the advert e You can RENAME or DELETE the advert Imprint management 75 Functions in the ADVERT MANAGER menu and their meaning RENAME Opens the menu where you can change the name You can change the name that appears in the home menu and in the advert lists as you like For notes on how to type text see page 25 DELETE Deletes the advert on display after a security prompt USE Selects the advert for franking 12 3 Entering new text messages The optimail 30 is provided with 6 memory slots for text messages A text message may contain up to 5 lines with about 20 characters each e Press the key e Select in the menu v IMPRINT MANAGEMENT MANAGE Imprint Management TEXT MESSAGES v e Select a NOT ASSIGNED memory slot Manage Text Messages from the list v e Type the desired text Not Assigned e SAVE the displayed text v Enter text v Save gt Refer to page 25 for detailed information on 9 how to enter text 76 optimail 30 Operator Manual 12 4 Editing deleting text messages e Press the key e Select in the menu
77. numbers 95 13 12 Changing Internet addresses 97 13 13 Rate table 98 13 13 1 Loading rate tables from card 98 13 13 2 Loading rate table from the data centre 99 13 13 3 Deleting rate tables 100 13 14 Switching automatic endorsement selection on off 101 13 15 Integrated scale optional 102 13 15 1 Zeroing 102 13 15 2 Setting the gravity 102 13 15 3 Switching differential weighing mode on off optional 103 13 16 Creating a MASTER card 104 13 17 Enable disable functions 105 13 17 1 Extend memory function optimail 30 without integrated scale only 105 13 17 2 Differential weighing 106 13 17 3 InfoPrint 107 13 17 4 Send diagnostics with Teleset 108 Maintenance and care 109 14 1 Cleaning the franking machine 109 14 2 Changing the ribbon cassette 110 14 3 Sealer optional 112 14 3 1 Cleaning 112 14 3 2 Checking the liquid level and filling the sealer 113 14 3 3 Replacing felts 114 14 4 Changing the battery 117 5 6 optimail 30 Operator Manual 15 Tips for troubleshooting 16 Withdrawal and disposal of the franking machine Appendix Access rights for selected functions Menu overview Glossary Technical Data Declaration of Conformity Index Service 120 128 129 131 132 134 137 139 147 About this Operator Manual About this Operator Manual Quick Reference Guide Installation Guide A ITEM COUNTER Incorrect value Sw W Please read this Operato
78. o Teleset Data Centre Technical Data franking machine 134 mail piece specifications 136 scale 134 Teleset 2 65 133 loading postage 66 permissible amounts 65 report 66 via GSM Modem 88 via internal modem 88 via mailcredit 88 via Universal Link Box PC network 88 Teleset Data Centre 133 Test imprint 26 144 optimail 30 Operator Manual Text input 25 Text message 77 19 28 changing 40 76 creating 40 deleting 76 enter 75 new 75 setting 39 Time zone setting 85 Time out 86 Tips for the advanced user 23 37 38 40 41 44 60 Topping up sealing liquid 113 Total items 64 Turning off 73 Turning on 73 U ULB 79 92 133 Universal Link Box 12 65 79 88 92 Update 77 franking machine software 12 imprint data 73 rate table 99 Upper and lower case letters 25 URL 97 133 USER card 14 68 133 assign to account 69 block 69 with advert 39 68 V Ventilation slots 10 W Weighing mail pieces 34 Weighing range scale 134 Weight 28 30 above 3 kg 35 changing 33 35 determining with the integrated scale 34 entering manually 30 35 in home menu 19 in product selection menu 20 no weight displayed 49 set 28 Withdrawal 728 Z Zero test print 26 133 Zeroing 102 For your notes 145 146 For your notes Service 147 Every optimail 30 franking machine is thoroughly checked before leaving the factory Should any faults occur with your optimail 30 in spite of our extensive quality control pl
79. o weighing and franking in differential weighing mode For extensive information on how to set the franking imprint see chapter 4 For enabling the optional differential weighing feature please refer to chapter 13 17 2 on page 106 Setting the differential weighing mode e Press the key e Select in the menu SCALE AND POSTAGE RATE MAINTENANCE gt v Scale and Postage Rate Maintenance v DIFFERENTIAL WEIGHING ON OFF gt Differential Weighing On Off DIFF WEIGHING ON gt SAVE See also chapter 13 15 3 page 103 v Diff Weighing On e Keep the key pressed for approx 2 seconds v Save The optimail 30 returns to the home menu v Using the differential weighing mode e Select the desired product setting see chapter 4 1 page 28 or set them via the memory see chapter 8 1 page 60 e Determine all other settings for the franking imprint e g advert text message UK 1st Let Without Advert FR Sahel thal tees Without Text Message FIRSIGUASS e e ee ee Print image is not ready No weight is displayed differential weighing mode is set Differential weighing and franking 49 Caution The integrated scale is designed for a maximum weight of 3 kg When the optimail 30 displays the home menu e Place the letter stack or a box with letters on the scale platform Two short beeps indicate that the scale has recognized that a load was placed on th
80. optimail 30 Franking machine Operator Manual 2 optimail 30 Display and Keyboard Display Multi function keys soft keys optimail 30 000 a Shift key case letters Press briefly Hold key pressed back to the home menu Call up menu for Special functions Administration and statistics System settings etc Teleset loading postage Show registers 0 Ceg o 0 0 S switch upper lower Arrow keys Navigate Scroll Increase decrease values Confirm input Acknowledge messages Memory display select saved Royal Mail products back to higher level menu window Clear inputs In the home Numeric keys Enter numbers menu holding C CE pressed sets home menu back to default Enter letters punctuation and special characters Contents 3 About this Operator Manual 7 1 Safety tips 8 2 A short description of the optimail 30 10 3 The basics of operation 13 3 1 Turning on off 13 3 2 Stand by 14 3 3 Access control MASTER USER 14 3 4 The user interface 15 3 4 1 Key functions 15 3 4 2 Display symbols 17 3 4 3 Description of operating procedures and menu sequences in the present Operator Manual 18 3 4 4 The home menu 19 3 4 5 The product selection
81. or dispatch by pri vate carrier DX To run InfoPrint a PC based Francotyp Postalia data management and archiving software application you can enable the InfoPrint function of optimail 30 with a machine specific release code GSM Modem As an alternative to the internal modem the external GSM Modem can be used for communication with the data centre Universal Link Box ULB Using the Universal Link Box optimail 30 can communicate with the data cen tre via a PC network The mailcredit Kit allows you to connect the optimail 30 to a computer and thereby via the internet to the data centre Furthermore you can update the software of your optimail 30 franking machine with mailcredit The basics of operation 3 The basics of operation In this chapter you will learn about the basic optimail 30 functions and how to handle the franking machine user interface 3 1 Turning on off Push the power switch the toggle switch on the back left side of the franking machine to turn the optimail 30 ON or OFF Caution Wait for at least one minute before you turn the optimail 30 on again The home menu example 0 3 6 memi K 60g UK 1st Let O Without Advert c1eceereeee O Without Text Message eee eee TXT O W O Endorsement END Ready to meter feed letter Turning on e Push I ON on the power switch The display lights up and a self check starts The optimail 30
82. or text input MEM1 MEM and the memory location number indicate the selected memory item Z The hourglass symbol appears when the optimail 30 requires some more time e g when updating data Please wait until the procedure is finished A Arrows in the status bar indicate the presence of further options that you v can select a Use the arrow keys to scroll forward or backward The following symbols indicate the multi function key assignment AMT Set Postage AD Set Advert TXT Set Text Message END Set Endorsement ACT Change Account DAT Set Date IMS Switch to Incoming mail stamp function STC Return to the franking function standard carrier Royal Mail mode SEC Switch to second carrier DX mode with DX feature only 1 In lists Select a setting saved in the displayed location e g a memory item an advert a text message an endorsement 18 optimail 30 Operator Manual 3 4 3 Description of operating procedures and menu sequences in the present Operator Manual 0 36 sen lx UK 1st Let Without Advert Without Text Message TXT WiOEndorsement END Ready to meter feed letter v v OO0C System Settings v Audible Signals v Off On Just Warnings v Save Illustrations of display screens show current settings and what to type The multi function key that must be pressed to trigger an action func
83. ork with InfoPrint You can use InfoPrint to manage and archive your franking machine s data v Continue N You can disable the InfoPrint feature The steps are the same as shown above 108 optimail 30 Operator Manual 13 17 4 Send diagnostics with Teleset optimail 30 allows transmitting the current settings software version and possibly occurred errors to a diagnosis server while loading postage without further inputs If required the FP after sales service has all relevant information about your franking machine at hand to help quickly and efficiently e Press the key e Select in the menu SYSTEM SETTINGS v REMOTE SERVICE SETTINGS gt System Settings ENABLE SEND DIAGNOSTICS WITH 4 TELESET Remote Service Settings Use ON OFF to set the desired data transmission parameters v Enable Send Diagnostics with Teleset SAVE the setting shown v On Off v Save Send diagnostics with Teleset possible settings and their meaning ON With each loading postage Teleset the recommended _ optimail 30 transmits all relevant system data to the FP after sales service OFF _ optimail 30 will not transmit any data to the FP after sales service If required use the function Send All Information for transmitting the data Maintenance and care 109 14 Maintenance and care Have your optimail 30 serviced and cleaned regularly
84. p system information 87 13 9 Changing the user interface language The optimail 30 user interface supports the languages English and German Lan guage changeover will have immediate effect Text messages as well as the names for accounts adverts etc remain unchanged Switching the user interface to German e Press the key e Select in the menu SYSTEM SETTINGS CHANGE LANGUAGE e Select the language DE German e Save the language setting SPEICHERN v System Settings v Change Language v de v Speichern Switching the user interface to English e Press the key e Select in the menu SYSTEMEINSTELLUNGEN gt v SPRACHE UMSCHALTEN Sprache umschalten v Systemeinstellungen e Select the language EN English e SAVE the language setting 88 optimail 30 Operator Manual 13 10 Connection to data centre There are the following options of communication between the optimail 30 and the data centre e g to load postage Teleset Connection using the internal analogue standard modem of the optimail 30 and the telephone line To set up modem parameters please read chapter 13 10 1 Connection via the optional GSM Modem You can order the external GSM Modem from Francotyp Postalia Please refer to chapter 13 10 2 on how to set up the optimail 30 for operation with the GSM Modem Web access via the Universal Link Box and
85. partment by lightly pressing the release catch The flap swings up automatically e Holding it as shown in the illustration pull out the used ribbon cassette in arrow direc tion e Take the new ribbon cassette from the Transport fixture packing cardboard strip A cardboard strip may be present in the ribbon cassette as transport fixture see the illustration e If present Remove the cardboard strip e Tension the ribbon Turn the white ribbon spool in the direction of the arrow Ribbon spool Maintenance and care 111 Caution Make sure not to crease or tear the ribbon when inserting it Otherwise the ribbon might break Also make sure the edges of the ribbon do not fold over Folded ribbons are thicker and prematurely fill the take up ribbon spool e Place the ribbon cassette on the letter receiving tray with the ribbon facing down wards e Hold the ribbon cassette as shown in the illustration and carefully insert it in the cas sette slot The cassette must easily slide into the cassette slot e Insert the cassette until the latch snaps in Cassette latch e Close the flap You can feel the lock snap in 112 optimail 30 Operator Manual 14 3 Sealer optional 14 3 1 Cleaning To remove glue residues the sealer should be cleaned once a month Rocker with moistening felt Moistening felt Absorption felt e Separate the sealer from the franking mach
86. pecial service items The optimail 30 supports you in observing postal regulations and does not permit any illegal combinations You can press the appropriate multi function key to deselect a special service When the desired product is set e Press the key to return to the home menu 32 optimail 30 Operator Manual sty Letter 60g Large Letter DIS ts Packet Deselect C CE Finish BACK 1 6 84 fo Ms Signed For 60g Signed For 500 RoW Lett 7 Airsure 500 Deselect C CE Finish BACK 6 UK Enh the mail Please enter the value of ENTER to continue 500 ry eee e OO 8O OOOO Please note the following special features of product setting You must select Large Letter if the size of your mail piece exceeds defined limits for length width and thickness products priced by size and weight e g First Class Letter A flashing postage indicates special fea tures of the product setting e g country spe cific particularities dispatch with selected settings not permitted in all countries Please contact Royal Mail to be informed of the latest regulations The optimail 30 may use a pop up to prompt you for additional entries For example you have to enter the value of the mail piece when using Enhanced com pensation Setting the franking imprint 33 4 1 2 Changing the product settings 0
87. prise 2 pages e Load an empty sheet or a double label for each page With the InfoPrint software tool from Francotyp Postalia you can collect and archive account data comfortably on the PC For further information please refer to chapter 13 17 3 on page 107 11 4 Changing clearing down deleting an account v Account Administration v Display Edit New v Select the account to be changed v Clear Down Delete Change e Press the key e Select in the menu ACCOUNT ADMINISTRATION gt DISPLAY EDIT NEW e Select the account to be changed The ACCOUNT ADMINISTRATION menu appears The display left indicates the cur rent account parameters name default advert etc and the usage data postage used and number of franking imprints since last Clear down Account Administration 7 4 Name Customer Service Postage used 8 65 Item s 23 Advert Company Clear Down Delete Back ee Change To print Feed paper AA Account administration 71 Refer to page 68 for an explanation of the account parameter meanings Note The USER card allows access to the assigned account only The administration menu for this account opens immediately after ACCOUNT ADMINISTRATION e You can CHANGE CLEAR DOWN or DELETE the account shown Functions in the ACCOUNT ADMINISTRATION menu and their meaning CLEAR DOWN DELETE
88. product advert text message endorsement etc The postage appears only if all product data has been selected destination type of mail and a valid weight is set An account has been set and is indicated in the home menu when an access card MAS TER or USER has been plugged or access control was disabled Symbols indicate the multi function key as signment and inform about the current set tings chapter 3 4 2 explains the used symbols The status bar informs of the current operating state and gives additional hints In the home menu you can frank weigh optimail 30 with scale only press the multi function key to go to the product selection menu to change or set a product select an advertising imprint AD a text message and an endorsement imprint change the date for the franking imprint You can also switch to Incoming mail stamp function change the account when access to this function is permitted switch to DX mode if DX option is enabled 20 optimail 30 Operator Manual 3 4 5 The product selection menu 0 3 6 MEM1 lt e 60g Without Adver ee e ENE O Without Text Message ee TXT O W O Endorsement END O Ready to meter feed letter v Display area Menu area for the current product for dispatch data Postage Weight Dispatch data 0 36 0 j Recorded Del O 60g Cleanmail O UK 1st L O Deselect C
89. r Manual before using the optimail 30 franking machine Please keep the manual near the optimail 30 at all times for reference This Operator Manual describes the optimail 30 in its standard version with integrated scale as well as the optional accessory Functions which are only available with certain configurations are recognisable by a suffix e g optional The Quick Reference Guide gives you an overview of the operating menu and franking with the optimail 30 Please read the Installation Guide to find out how to install and register the optimail 30 The following keywords and symbols identify the safety tips in this Operator Manual Warning indicates a potential hazard which may result in injury Caution indicates a potential hazard that may result in dam age to the optimail 30 or impair the franking process The following symbols and text features are used in this Operator Manual Bullets precede instructions Dashes precede list items Menu names and options from the operating menu are written in capital letters Messages are highlighted by quotation marks in the text A tip offers advice or additional suggestions for improving the operation Chapter The basics of operation on page 18 explains how operating and menu sequences are described 7 8 optimail 30 Operator Manual 1 Safety tips The optimail 30 is a digital franking machine with a thermal printer for franking lett
90. r the franking E O imprint advert text message etc ndoren ent E A END See ET When the optimail 30 displays the home menu e Place the mail piece on the scale platform of the FP postal scale 0 25 lt The scale determines the weight and trans 79g fers this data to the optimail 30 The weight UK 2nd Let O i 3 g O appears in the home menu Without Advert eeen eee The optimail 30 uses the displayed weight Without Text Message TXT O and the selected dispatch data to determine WW OIEndOse cnt END O the postage Ready to meter feed letter v e Frank the mail piece i In case the integrated scale and an external scale are active When calculating the post age optimail 30 always applies the weight value transmitted last uty my 60 optimail 30 Operator Manual 8 Memory The quickest way to set the postage for the franking imprint is using the memory func tion You can save frequently used Royal Mail products as memory items These can be called at any time by simply pressing a key The basic optimail 30 version features 4 short code memories upgradable see chapter 13 17 1 An optimail 30 with inte grated scale features 9 memory items Ex factory everyday products of Royal Mail are saved as memory items Postage values are not saved to the memory When calling the memory the optimail 30 determines the appropriate postage for the saved product based on the valid rate table The optimail 30 thus ens
91. rt time the cursor jumps one digit to the right You can now type the next char acter Switching upper lower case letters e Press the O key Inserting line breaks You always enter a line break manually e Press the key Deleting characters O e Use the arrow keys OY to position the cursor on the character to be deleted e Press the ce key to delete the character Inserting characters e Use the arrow keys OY to position the cursor on the point in the text where the character is to be inserted Type the desired character 26 optimail 30 Operator Manual 3 6 Zero test print We are on holidays 3 23 07 11 FIRST Class e 0000 F06000123 39V1S0d 00000002 GREAT BRITAIN alyd 0 36 UK ist Let Company cognsaosasarasoss We are on holidays 3 23 07 11 OO0C FIRST OLAS eee END Ready to meter feed letter v Within UK O 60g Europe O Rest of World O Surface Europe O Choose option AA O Other 60g Single Coll a 60g PFWW Frank Pay oth Misc Payments Zero test O00 Deselect C CE Finish BACK You can check the settings for the franking process and the imprint quality by doing a test imprint with postage 0000 It is always good practice to use envelopes of reasonable quality as this will ensure a per fect franked impression every time for more en
92. ry function optimail 30 without scale Subject to short term modification 136 optimail 30 Operator Manual Mail piece specifications for franking Format Length x Width Thickness Material Label Min 140 mm x 90 mm Letters up to 6 mm Postcards up to 1 mm Smooth paper No high gloss paper No extremely fibrous paper No structured paper No dark paper When in doubt about imprint quality use a self adhe sive double label from Francotyp Postalia Use only self adhesive double labels from Francotyp Postalia Subject to short term modification Appendix Declaration of Conformity Declaration of Conformity We Francotyp Postalia GmbH located in D 16547 Birkenwerder Triftweg 21 26 herewith declare in our own responsibility that our Franking Machine Model optimail FR xx xx my be 00 to 99 Type Designation is designed and assembled in conformity with the following harmonized standards EN 60950 1 EN 55022 Class B EN 55024 EN 61000 2 3 EN 61000 3 3 in accordance with the rules of European Directives 2004 108 EEC Electromagnetic Compatibility Directive 2006 95 EEC Low Voltage Directive 26 May 2008 137 138 optimail 30 Operator Manual A Absorption felt 112 174 115 116 installing 115 removing 114 Access card 14 inserting 14 MASTER 74 removing 14 USER 14 Access control 14 Access rights 14 80 129 on off 87 Account 19 43 67
93. s from chip card Order the desired imprints from Francotyp Postalia Load from Chip Card Insert a data card Load All Select Load from Card AD AD AD AD advert 01 Load All advert 02 advert 03 Select advert 04 Cancel Choose option Imprint on the card in the example adverts O 3 e Press the key e Select in the menu LOAD FROM CHIP CARD e Remove the access card MASTER e Insert the card with imprint data The optimail 30 shows all imprint data saved on the card e You can LOAD ALL or SELECT individual imprints 74 optimail 30 Operator Manual Functions in the LOAD FROM CARD menu and their meaning LOAD ALL SELECT Loads all data from the card into the optimail 30 optimail 30 prompts for each imprint Do you want to load YES NO When you have answered all prompts the selected imprints are flagged with OK Use LOAD to load the selected imprint data into the optimail 30 Rename Advert 1 abc advert 01 _ New name Cancel Save Enter name using keys 0 9 JJL Immediately after loading optimail 30 opens a procedure where you can rename the new adverts e You can keep the suggested name or type a name of your choice see also chapter 12 2 e Use SAVE to keep the displayed name and continue with the name for the next advert if applicable 12 2 Using renami
94. s this number for remote services e g loading a new rate table sending data to FP after sales service The optimail 30 dials this number for Online Meter Initialisation Use this dial up number to order accessories and consumables To display the number MENU gt ORDERLINE Help line dial up number For your questions and issues regarding optimail 30 operation Advanced settings amp system information 97 13 12 Changing Internet addresses Internet addresses for the online services were stored in the franking machine at the factory Caution Change the internet addresses only when instructed to do so by Francotyp Postalia Wrong addresses can cause troubles e g during post age loading v Modem and Telephone Numbers v Change Internet Addresses v Select address URL to be changed v Type address v Save Changing an internet address e Press the key e Select in the menu MODEM AND TELEPHONE NUMBERS CHANGE INTERNET ADDRESSES e Select the internet address URL to be changed The optimail 30 opens the menu where you can change the stored address e Change the displayed address Or Use NEW URL to delete the address Type the new address e SAVE the displayed address Refer to page 25 for information on how to type text 98 optimail 30 Operator Manual 13 13 Rate table You must update the rate table for postage calcula
95. select the dispatch data Deselecting dispatch data You can delete the dispatch data of the current product setting step by step using the ce key Keeping the ce key pressed for longer approx 2 seconds deletes all selected dis patch data of the current product setting Return to the home menu With the key you go back to the home menu The optimail 30 saves the current product settings to the home menu when the product selection menu is left 22 optimail 30 Operator Manual 3 4 6 The menu BACK for franking menu i Other functions scroll with arrow keys Orderline AEA E A AER A IT RA S O Scale and Postage Rate Maintenance O systemiiniormato nk eaa E O Item Counter sssserssrrrsrerererersrrereree O Use key to open the MENU From this menu you can access the adminis tration and special functions as well as the system settings and the service functions Use the arrow keys to scroll to the next page and back Use the multi function keys to select the functions Depending on the function a menu with further options an adjustment menu a list or the like appear Pressing the key always returns you to the higher level menu A quick overview of the Menu is provided on page 131 3 4 7 Lists Caption Symbolises the Print lists function Advert Selection l Without Advert OOOO Preview Long key press v Possible settings
96. st all other settings for the imprint advert text message endorsement and date Make the settings exactly as described for Royal Mail franking procedures see chapter 4 on page 28 When the optimail 30 is ready for franking in DX mode e Position the mail piece as usual and frank it Switching DX mode off returning to Royal Mail mode In the home menu e Press the key next to stc The optimail 30 switches to Royal Mail mode 54 optimail 30 Operator Manual 7 1 3 Viewing and printing information on DX mode v System Information v Second Carrier The optimail 30 captures all DX franking procedures in separate piece and value counters You can view and print the counter states e Press len Select in the menu SYSTEM INFORMATION gt SECOND CARRIER You see the number and the total value of all DX franking imprints as well as the DX license number Printing the DX report e Load an empty sheet or a double label The optimail 30 prints a report with the DX information Only FP after sales service is authorised to reset the DX counter 7 2 Special functions 55 Stamping incoming mail You can use the incoming mail stamp function to mark your incoming mail up to 6 mm thickness 0 36 NG UK ist Let KASTER Gee ee ACT O er T ES wO Incoming Mail Stamp Oo Ready to meter feed letter 5 an Incoming Mail Stamp O 17 03
97. te for the scale Remove load from scale or place 4 pre load in position Scale and Postage Rate Maintenance e Press the key v e Select in the menu SCALE AND Zero Adjust POSTAGE RATE MAINTENANCE gt ZERO ADJUST A pop up message indicating that the scale is being zeroed appears in the display for some seconds The scale is zeroed as soon as the message disappears 13 15 2 Setting the gravity To determine the weight the scale measures the gravity between the earth and the object on the scale platform This force depends on the latitude and the distance to the geocentre To have the exact weight displayed you must therefore specify the location of your franking machine e Press the key e Select in the menu SCALE AND v POSTAGE RATE MAINTENANCE gt Scale and Postage Rate Maintenance GRAVITY SETTING v e Select the location of your franking Gravity Setting machine v The optimail 30 saves the setting and returns Select location region to the SCALE AND POSTAGE RATE MAIN TENANCE menu Advanced settings amp system information 103 13 15 3 Switching differential weighing mode on off optional The Differential weighing feature is only available if the differential weighing option has been unlocked on your franking machine see chapter 13 17 2 page 106 v Scale and Postage Rate Maintenance v Differential Weighing On Off v Diff Weighing On Dif
98. the new account 68 optimail 30 Operator Manual Possible account parameters and their meaning Name Letters special char acters and numbers Refer to page 25 for information on how to type text Default advert NO DEFAULT The advert selected last remains set in the home menu when you select an account WITHOUT ADVERT _ The selection made automatically All saved adverts becomes effective when you change to the account From card When you insert the USER with advert card the advert on the card is selected The advert from the USER card always appears at the end of the list Prerequisites The account is set up The USER with advert card must be assigned to the account and inserted Default Text Message NO DEFAULT The text message selected last remains set in the home menu when you select an account WITHOUT TEXT The selection made automatically MESSAGE becomes effective when you All saved text change to the account messages Teleset access YES Teleset is released The account user is authorised to load postage NO Teleset is locked Cards YES At least one USER card is assigned USER cards to the account NO No USER card is assigned to the account Account administration 69 11 2 Assigning blocking USER card s for an account Each account except MASTER account can be assigned one or several USER cards The USER card allows
99. the memory function 4 1 1 Setting a new product 0 3 6 memi K 60g UK 1st Let WithoutAdveri e a rere Without Text Message 7e TXT W O Endorsement Ready to meter feed letter v Within UK 60g Europe Rest of World Surface Europe Choose option AA Within UK Europe O Letter Packet Deselect C CE Finish BACK OOOO O0O0 60g First Class a 60g Second Class UK De 60g Large Letter UK ist OO O In the home menu e Press the key next to briefly The optimail 30 opens the product selection menu The display area for the current prod uct setting is empty You can now select the desired dispatch data Selecting dispatch data The optimail 30 successively prompts you to specify all necessary details destination gt type and so on e Select the desired setting by pressing the appropriate multi function key 30 optimail 30 Operator Manual Recorded Del O 60g Cleanmail O UK 1st LaLe O Deselect CE Finish BACK Format Type Destination A ry optimail 30 without integrated scale UK 60 Please enter the weight ail O ie ENTER to continue O optimail 30 with integrated scale All selected dispatch data are shown in the display area display left The example shows the following settings Destination WITHIN UK
100. the top edge of the envelopes on a flat surface prior to franking By aligning the letter contents at the top edge you create a smooth area for the franking imprint Astandard size letter you best let go during printing Larger envelopes could do with some support Do not try to align or move a letter once the optimail 30 has started feeding it Please observe the length of the franking imprint with an advert and a text message Use sufficiently sized envelopes or extra large labels provided by Francotyp Postalia 46 optimail 30 Operator Manual 0 36 UK 1st Let Company Your extra text message Ready to frank display Letter guide FIRSTCLASS EE a ee S END Ready to meter feed letter v A OOOO The catch tray can be adapted to different envelope sizes by adjusting the stop The stop features four catches for the most common sizes Franking You can start franking if the optimail 30 is ready for franking letter symbol in the top right corner and appropriate information in the status bar Positioning a letter postcard e Place the letter on the letter receiving tray side to be printed face up address field is visible the top edge must touch the letter guide e Push the letter in direction of the arrow until the letter sensor detects the letter A roller pushes the sheet against ribbon and print he
101. tion if postage regulations or rates have changed The optimail 30 supports loading of new rate tables from chip card as well as rate table update via a connection to the data centre similar to Teleset pro cess The optimail 30 can save up to 2 rate tables The optimail 30 automatically monitors the validity of rate tables The system clock controls the switchover to the valid rate table For information on the current rate table select SYSTEM INFORMATION gt 9 RATE TABLE in the menu see also page 78 13 13 1 Loading rate tables from card A new rate table card is available on order from Francotyp Postalia e Keep the card with new rate table ready 4 e Press the key Select in the menu LOAD FROM CHIP CARD Load from Chip Card 4 Insert rate table card e Remove your access card MASTER e Insert the data card containing the new rate table e Confirm the security prompt with YES to load the new rate table into the optimail 30 e Carefully read all displayed information and follow the instructions e Remove the rate table card Upon activation of a new rate table the mem 9 ory items will be erased and re programmed Advanced settings amp system information 99 13 13 2 Loading rate table from the data centre optimail 30 must establish a connection to the data centre to update the rate table 4 Scale and Postage Rate Maintenance 4 Update Rate Tabl
102. tion is shown in black In the example this is the multi function key to open the product selection menu The way through the menu to reach a function as well as inputs settings for this function are indicated as follows Press the key e Select in the menu SYSTEM SETTINGS AUDIBLE SIGNALS To do so scroll down with the v key press the multi function key next to SYSTEM SETTINGS and press the multi function key next to AUDIBLE SIGNALS e Select the desired setting Press the multi function key next to ALL SIGNALS OFF ALL SIGNALS ON or JUST WARNINGS to adapt the current setting e SAVE the setting shown 3 4 4 The home menu Ready for franking Postage Selected Weight memory item Dispatch data G 3 6 MEMI N 60g Without Advait eee O Without Text Message 075e TXT O W O Endorsement e END O Fleady tp meter feed letter v Advert a Text message Endorsement 0 36 Peo UK 1st Let MASTER e a cutee ne sees tee eerie ACT O 17 03 11 S DAT O Ihcoming Mail Stamp e O A Ready to rheter feed letter v Date Status bar O Current account 0 3 6 memi lt 60g UK 1st Let secondiEarier ce SEC OOOO Ready to meter feed letter The basics of operation 19 The home menu appears after the machine was turned on and the selfcheck has been successfully completed It displays the cur rent franking settings Royal Mail
103. u can monitor the progress in the display Please stand by Data exchange takes some time The new residual amount is indicated when loading ends e Use REPORT to view and print the loading report e Select CONTINUE to finish the loading procedure Account administration 67 11 Account administration With the optimail 30 account administration function you can record and evaluate franking procedures separated by accounts Accounts can be sections departments of a company or individual companies within a community office You can define up to nine accounts in your optimail 30 and set up access rights with MASTER and USER cards Account 1 is defined ex factory and permanently assigned to the MASTER card MASTER account Refer to chapter 5 1 on page 43 on how to select accounts for franking 11 1 Setting up a new account e Press the key e Select in the menu v ACCOUNT ADMINISTRATION gt Account Administration DISPLAY EDIT NEW v Select a NOT ASSIGNED account in the Display Edit New list v The optimail opens the procedure for setting Not Assigned up the account v e Simply follow the instructions on the Enter name display v The optimail 30 successively prompts you to Continue specify all necessary details v Possible settings are explained on the next page v e Press CONTINUE to save the displayed Save parameter e Ifall parameters are complete SAVE
104. ual from the Francotyp Postalia home page e Make sure the optimail 30 is connected to a PC and the mailcredit software is in stalled For information on how to connect the optimail 30 to a PC please refer to the mailcredit User Manual Connection cable for optimail 30 D Sub 25 pin plug 9 pin jack included in mailcredit Kit 93 94 optimail 30 Operator Manual v Modem and Telephone Numbers v Set Modem Parameters v Continue v GSM Modem v Enter PIN Save Setting up the optimail 30 for operation with mailcredit e Turn on the optimail 30 e Start mailcredit on the PC mailcredit detects the connected franking machine and displays the machine number e Press the key e Select in the menu MODEM AND TELEPHONE NUMBERS SET MODEM PARAMETERS optimail 30 opens the procedure where you configure the connection to the data centre e Press CONTINUE to proceed optimail 30 performs a scan for available communication devices and offers them ina selection list e Select GSM MODEM e Enter a PIN e g 1234 Note You can type any PIN with 4 to 8 digits e SAVE the connection configuration Advanced settings amp system information 95 13 11 Changing dial up numbers The optimail 30 comes with major dial up numbers for franking machine operation saved ex factory The table on the next page explains the meaning of the dial up n
105. umbers Caution Change the dial up numbers only when instructed to do so by Francotyp Postalia Wrong dial up numbers can cause troubles e g during postage loading Caution For the GSM Modem to work properly the dial up numbers saved in the optimail 30 must not contain any blank spaces Changing a dial up number e Press the key v Modem and Telephone Numbers Select in the menu MODEM AND TELEPHONE NUMBERS v gt CHANGE DIALUP NUMBERS Change Dialup Numbers e Select the dial up number to be changed v Select the number to be changed The optimail 30 opens the menu where you can change the stored dial up numbers v Type the dial up number e Change the stored dial up number or type a new number v Save e SAVE the displayed dial up number Functions in the CHANGE DIALUP NUMBERS menu and their meaning SPACE Inserts a blank space This can improve the dial up number readability Blank spaces are ignored during dialling Note When using the GSM Modem do not insert spaces NEW NO Deletes the displayed dial up number You can then type a new number 96 optimail 30 Operator Manual The dial up numbers and their meaning TDC RSI OMI2 ORDERLINE SERVICE Dial up number of the Teleset Data Centre The optimail 30 dials this number during the Teleset process Dial up number of the Remote Services Infrastructure The optimail 30 dial
106. uration mailcredit connection cannot be set up GSM Modem is not offered in the list mailcredit is not active Start mailcredit Restart the connection configuration Please read the mailcredit User Manual manual when you have problems with the mailcredit application itself mailcredit does not recognise the franking machine Check whether or not the connection cable between franking machine and PC is properly connected see optimail 30 Installation Guide Quit and restart mailcredit or use the Reconnect meter function Restart the connection configuration PC problem web access failure Tips for troubleshooting 125 Problem Possible cause and remedy Failure to load from card The card contains no valid data Wrong card inserted Insert a data card optimail 30 fails to recognise the card Card is defective Call the FP after sales service Memory product cannot be saved Memory 1 can not be saved without weight The optimail 30 uses the settings saved under MEM1 as power on default Products for which the postage has to be entered manually Other products DX mail cannot be saved as memory items Rate table update loading from data centre Sending system informa tion to FP after sales service impossible optimail 30 fails to establish a connection to the data centre Check the connection configuration for communication with the data centre see chapter 1
107. ures your postage values are correct even when rate tables have changed price changes In the MEMORIZED RATES menu you can save and delete memory items overwrite them with a new assignment and assign them names of your choice 8 1 Setting postage Royal Mail product using the memory ae e Press the ue key You see a list with all available memory v items Memorized Rates amp eee O Select the desired product setting In the example it is memory No 3 UK Standard WK 2pndibet a O Parcel aRar i a vei The optimail 30 returns to the home menu Bir et eect ete AE O and displays the set memory MEM3 Preview Long key press v If necessary e Enter the weight or place the mail piece on the scale The product and the appropriate postage for the franking imprint are displayed SX Quick results for the advanced user D e Type the memory item number in the home menu e Confirm with the aen key 8 2 Saving memory items Memory 61 For the memory you always save the current product settings dispatch data and weight For further information on setting dispatch data and weight refer to chapter 4 1 starting on page 28 Products for which the postage has to be entered manually Other products cannot be saved as memory items v Memorized Rates v Select memory 1 4 9 v New v Save e Press the key e Select in the menu MEMORIZED RAT
108. velope specifications please refer to page 136 of this manual e Inthe home menu briefly press the multi function key next to AMT The optimail 30 opens the product selection menu e Use the arrow key v to scroll until the OTHER products option appears e Select OTHER e Select ZERO TEST 0 00 60g Oth Zero Deselect C CE Finish BACK 0 00 Oth Zero ie Company ieee We are on holidays 3 23 07 11 FIRST GLASS ee e Ready to meter feed letter v Folded edge OOOO JI The basics of operation 27 e Press the key to return to the home menu The postage for the zero test print is set to 0 00 e Fold a sheet of paper ISO A4 size in the middle e Place the folded sheet of paper on the letter receiving tray side to be printed face up the folded edge must touch the letter guide e Push the sheet in direction of the arrow until the optimail 30 feeds the sheet A roller pushes the sheet against ribbon and print head and printing starts as soon as the letter sensor detects the sheet The optimail 30 prints the zero test print and ejects the imprinted sheet to the right 28 optimail 30 Operator Manual 4 Setting the franking imprint Text ited Endorsement Advert Date Postage S 7 Your advert Your extra text message FIRST CLags 0000025 GREAT BRITAIN divad 39v1SOd F06000123 _ Machine identification Serial number
109. ween Royal Mail mode and DX DX MAIL Mode in the home menu In order to use the DX feature it has to be activated in your optimail 30 the DX imprint and a DX license number have to be stored in the franking machine Then the additional function Second Carrier is available in the home menu For activation of the DX feature in your p optimail 30 please contact the FP after sales service or your local sales agent Special features of the DX mode The optimail 30 captures DX franking procedures in a separate counter for the second carrier The postage costs for DX franking proce dures are settled directly with the private carrier The postage calculation function of the optimail 30 and the integrated scale are not available in DX mode You can use an external postal scale e g a flexiscale for postage calculation in DX mode You cannot use the account function for DX franking procedures DX franking procedures will not be cap tured in the registers or the resettable item counter 52 optimail 30 Operator Manual 7 1 2 Franking DX mail 0 36 mA UK 1st Let lt Second Carrier eeeeeeeceeeereeeee Ready to meter feed letter 0 00 AMT Without Advert eeeeeeeeeeeee Without Text Message TXT WolEndorsement e END Ready to meter Second Carrier v at OOO OOOO my Switching DX mode on If the access control of the
110. you can frank again you must load a new rate table Advanced settings amp system information 101 13 14 Switching automatic endorsement selection on off This parameter defines whether postage calculation is to control the endorsement selection in the home menu v Scale and Postage Rate Maintenance v Automatic Endorsement Selection v Automatic On Off v Save e Press the key e Select in the menu SCALE AND POSTAGE RATE MAINTENANCE gt AUTOMATIC ENDORSEMENT SELECTION e Turn the automatic endorsement selection ON or OFF e SAVE the setting shown Automatic endorsement selection possible settings and their meaning ON OFF During postage calculation the optimail 30 selects an appropriate endorsement on the basis of the selected product and sets it for franking The optimail 30 does not print an endorse ment if a suitable endorsement is not avail able The optimail 30 does not automatically select an endorsement During franking the optimail 30 prints the endorsement selected in the home menu 102 optimail 30 Operator Manual 13 15 Integrated scale optional 13 15 1 Zeroing The integrated scale is automatically zeroed if deviations from the zero point are detected This is indicated by a pop up message You must zero the scale if you wish to weigh with a pre load e g when using an extra scale platform e Setting the desired initial sta

Operating manual

Contents

Download Pdf Manuals

Related Search

Related Contents