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Using the Gateway M320

1. 63 Caring for your notebook eres 64 Cleaning your notebook ren 65 Cleaning the exterior liliis 65 Cleaning the keyboard eee 65 Cleaning the notebook screen ec eens 66 Cleaning CDs or DVDs 2 222 66 Protecting your computer from viruses a 67 Updating Windows o eekanna ni OEA RR 70 Restoring your system anaana eee 70 8 Troubleshooting 2 4a 71 Safety guidelines eee 72 AA ous iure quebec ge Reha EQ WS Pange d DS ha tats 73 Troubleshooting eh 74 7 AU 9 AA a Cee a eae 74 Battery ma kis ae oe Ae ie d um Pee Bad 74 GD AVES EDU 74 Device installation 0 0 cece te ee 74 Display ttd es a AM aaa nG aiai cue a 75 DVD drives AA 76 File management re 78 Hard drive dire Let b uber Rie a ere hap KANA 79 Internet x AA a E EE a M dlc LLLI s 80 Keyboard used E ND Ka Na WEE ARD Re kA KAN 81 Tn ojs MEL 82 Memory card reader es 82 Modem dial up III 83 MOUSE a Kna EPI RITIRO IND KALAN AER A de 87 NetWOIKS urere dup ALOG eu E ER e AR 87 Passwords iiec nee rmm reda ok d ee mini de Pee iei 87 PG Cards ted eet S A e sci 88 POWOL 2 olssbosWDveqveiVu3 al des xs AW RUE ipee m de 88 PANER es see Rm BANGLA Gag NG NGALANG GLA 89 Sound sli ee D eene BELA LARA E Ret e PO eb ee 90 Status indicators uuau auaa 91 MIdGO is edo LNAG Ate te eden erbe Date eS b tete E g
2. Screen resolution Color quality Less More Highest 32 bi x 1024 by 768 pixels E E E Om Identify Troubleshoot Advanced 7 Right click the second monitor icon labeled 2 then click Attached 8 Click Apply 9 Adjust properties such as Screen Resolution or Color Quality if necessary 10 Click ok Important Press FN F4 to switch between viewing the display on the LCD panel and viewing the display on the projector or monitor Important If an external monitor or projector is connected and you close the LCD panel your notebook may turn n off the LCD panel but will not enter Standby mode 46 www gateway com Chapter 5 Managing Power Ld LP u JA ka f m Checking and rechace the battery m Recalibrating the battery m Changing batteries m Extending the life of the battery 47 Monitoring the battery charge Your new Gateway notebook is designed to provide an exceptional balance of performance and portability Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience This design provides you with maximum performance when plugged into AC power balanced with optimized battery life when on battery power Closely monitor the battery charge When the battery charge gets low change the battery or connect to AC power immediately to prevent losing any
3. 76 Your notebook does not recognize a disc The disc may not be seated correctly in the tray When you place a disc on the tray make sure that you press the disc firmly onto the spindle so the retainers hold the disc in place Make sure that the disc label is facing up then try again Try a different disc Occasionally discs are flawed and cannot be read by the drive Some music CDs have copy protection software You may not be able to play these CDs on your notebook Your notebook may be experiencing some temporary memory problems Shut down and restart your notebook Clean the disc For more information see Cleaning CDs or DVDs on page 66 An audio CD does not produce sound Make sure that the CD label is facing up then try again Some music CDs have copy protection software You may not be able to play these CDs on your notebook Make sure that the volume control on your notebook is turned up For more information see Right side on page 12 Make sure that the Windows volume control is turned up Tips amp Tricks For instructions on how to adjust the volume control in Windows see Adjusting the volume in Using VY Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation Make sure that Mute controls are turned off For more information about the mute setting see Right side on page 12 Make sure that headphones are
4. File management A file was accidentally deleted If a file was deleted at a DOS prompt or in Windows while holding down the SHIFT key the file cannot be restored To restore deleted files 1 Double click the Recycle Bin icon 2 Right click the file you want to restore then click Restore The file is restored to the place where it was originally deleted from If the Recycle Bin was emptied before you tried to restore a file the file cannot be restored O Help and For more information about restoring deleted files Support click Start then click Help and Support Type the keyword System Restore in the Search bOX search 3 then click the arrow 78 Hard drive You see an Insufficient disk space error message m Delete unnecessary files from the hard drive using Disk Cleanup Tips amp Tricks For instructions on deleting unnecessary files see Using Disk Cleanup in Using Your Computer y which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation m Empty the Recycle Bin by right clicking the Recycle Bin icon then clicking Empty Recycle Bin Caution All deleted files will be lost when you empty the Recycle Bin m Save your files to another drive If the hard drive is full copy any files not regularly used to backup media then delete them from the hard drive Help and For more information about file
5. User Guide M320 Notebook Contents 1 Getting Help ove cere RIS Exi p Id e sleek 1 Gateway Web site es 3 Using eSupport ree 4 Help and Support sir feat pa awe KGAD ERR er EE 5 Searching for a topic na naea 6 Using Your Computer guide eese 6 Online healp bre ate dies Eee aci br Be Rae was 7 2 Checking Out Your Gateway Notebook 9 TOD AA 10 LEN SIUE Can bu LLL NAMA nG AS doses J he KG ba aao ble fan e 11 Righi Side a a LG ene iet aed aer E tee Ee NG 12 lo er CT 13 Bottom ius erated dee dex uris bx eve s 14 Keyboard area nr 15 Identifying your model mh 16 Gateway model and serial number nna aaraa 16 Microsoft Certificate of Authenticity Aa 16 Finding your specifications sse 17 ACCESSOS clouds nce gue eie de e deus ee abiere CAE Ee eg 18 3 Getting Started PANA AA 19 Installing the battery I 20 Connecting the AC adapter 2 2 eese 21 Protecting from power source problems lslsus 23 Starting your notebook es 24 Waking up your notebook ee ee 25 Turning off your notebook ees 25 Restarting rebooting your notebook essere 26 Status indicators n cosa hies ma tenca En Ea a A aE nnn 27 Using the keyboard cee ere 28 Key TYPOS parece tenie aa een eee ald i RIS E Et RAE 29 System key combinations sasaa
6. 106 jack 13 troubleshooting 83 monitor adding external 45 cleaning 66 color quality 46 display properties 45 port 13 screen resolution 46 mouse troubleshooting 87 USB port 11 12 moving pointer 33 screen objects 34 MP3 file streaming 97 MP3 player memory cards 41 multimedia adjusting volume 35 playing DVD 40 using DVD drive 38 using Windows Media Player 40 multi player game playing 97 MusicMatch playing audio CD 40 muting sound 35 N name computer 101 domain 107 router 107 workgroup 101 naming computers 101 workgroup 101 navigation keys 29 Nero Express 41 network jack 13 testing 114 troubleshooting 87 125 using 121 network bridge removing 125 networking games 97 sharing devices 96 sharing drives 96 sharing Internet connections 96 145 sharing printers 96 streaming audio 97 streaming video 97 New Connection Wizard 115 non technical support Accounting 93 Sales 93 Warranty 93 Norton Antivirus 67 Num Lock status indicator 27 31 system key 31 numeric keypad status indicator 27 using 29 O online help 5 7 opening files 33 files across network 122 folders 33 LCD panel 10 notebook 10 programs 33 shortcut menu 34 P password 87 PC Card adding 43 eject button 43 inserting 43 installing 43 removing 43 slot 43 troubleshooting 88 PCMCIA card See PC Card PDA memory cards 41 playing 146 audio CD 40 DVD 40 multi player games 97 pointer identifying 32 moving
7. The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service This equipment cannot be used on telephone company provided coin service Connection to party line service is subject to state tariffs Contact the state public utility commission or public service commission for information When programming or making test calls to emergency numbers Remain on the line and briefly explain to the dispatcher the reason for the call Perform such activities in the off peak hours such as early morning or late evenings The United States Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent an identification of the business other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual Refer to your fax communication software documentation for details on how to comply with the fax branding requirement Canada Industry Canada IC Intentional emitter per RS
8. or DVD RW discs Tips amp Tricks For more information see Creating CDs and V DVDs on page 41 38 Inserting a CD orDVD Manual eject hole Eject button Important Some music CDs have copy protection software You may not be able to play these CDs on your n notebook To insert a CD or DVD 1 Pressthe eject button on the DVD drive After the tray opens slightly pull the disc tray completely open 2 Place the disc in the tray with the label facing up then press down carefully on the disc until it snaps into place Important When you place a single sided disc in the tray make sure that the label side is facing up If the disc Wg has two playable sides place the disc so the name of the side you want to play is facing up 3 Push the tray in until it is closed O 39 Playing a CD Use the music program or Windows Media Player on your computer to Play music CDs Create MP3 music files from your music CDs Edit music track information Use your music files to build a music library Listen to Internet Radio Tips 4 Tricks For more information about playing CDs see Playing CDs in Using Your Computer which has VY been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation Playing a DVD A Digital Versatile Disc DVD is similar to a standard CD but has greater data capacity Because of this increased capacity full length movies severa
9. 33 power AC adapter 21 53 automobile airplane adapter 53 battery 26 48 49 51 52 button 15 30 changing modes 54 connector 13 21 conserving battery power 52 EmPower adapter 53 extending battery life 52 Hibernate mode 54 indicator 10 25 management 47 52 source problems 23 Standby mode 25 30 54 status indicator 10 troubleshooting 88 turning off notebook 25 turning on notebook 24 printer default 89 inkjet 18 laser 18 sharing 96 118 121 troubleshooting 89 USB port 11 12 printing files across network 123 programs closing unresponsive 26 opening 33 projector adding 45 color quality 46 display properties 45 screen resolution 46 R RAM See memory rebooting notebook 26 recalibrating battery 49 recharging battery 49 removing network bridge 125 replacing See installing resetting notebook 26 resources sharing 115 restarting notebook 26 restoring system 70 right clicking 34 rocker switch 32 router name 107 S safety caring for computer 64 general precautions 130 guidelines for troubleshooting 72 static electricity 56 scanner USB port 11 12 screen cleaning 66 resolution 46 troubleshooting 75 91 screen objects getting information 34 moving 34 selecting 33 searching in Help and Support 6 security features Kensington cable lock 13 serial number 16 17 setting up safety precautions 130 sharing devices 96 drives 96 118 Internet connection 96 115 printer 96 118 121 resources 115 shor
10. 5 searching 6 starting 5 Using your computer link 5 Hibernate mode 54 hotspots connecting to 124 hot swapping 43 l i Link port 11 IEEE 1394 port 11 indicators See status indicators inkjet printer 18 installing battery 51 devices 74 hard drive 59 memory 57 PC Card 43 Internet accessing 118 sharing access 96 115 troubleshooting 80 84 IP address entering 103 WAN 107 IRQ conflicts 74 144 J jacks See connections K Kensington cable lock lock slot 13 key combinations 30 keyboard buttons 28 cleaning 65 connecting 28 features 28 locating 15 troubleshooting 81 USB port 11 12 keys application 29 arrow 29 brightness 31 directional 29 Fn 29 30 function 29 LCD brightness 31 LCD CRT 30 navigation 29 numeric keypad 29 Pad Lock 31 Standby 30 system 29 system key combinations 30 toggle display 30 Windows 29 L labels 16 laser printer 18 latch battery 14 LCD panel release 10 LCD panel cleaning 66 release latch 10 switching display 30 troubleshooting 75 LCD CRT system key 30 lock Kensington cable 13 M maintenance cleaning 65 66 virus protection 67 Windows Update 70 mapping network drives 122 memory bay 14 installing 57 purchasing 18 removing 57 replacing 57 troubleshooting 82 memory card reader locating 11 memory card types supported 41 using 41 microphone jack 12 Microsoft Certificate of Authenticity 16 model number 16 modem cable 98 106 DSL 98
11. 87 network 87 passwords 87 PC Cards 88 power 88 printer 89 safety guidelines 72 screen 75 91 screen area 75 screen resolution 75 sound 90 status indicators 91 technical support 92 telephone support 92 video 91 Web site connection speed 81 wireless network 125 turning off notebook 25 26 wireless networking 30 turning on notebook 24 wireless networking 30 U updating device drivers 4 Norton AntiVirus 67 Windows 70 upgrading 55 USB port 11 12 workgroup naming 101 V VGA port 13 45 video playing 40 streaming 97 troubleshooting 91 video file streaming 97 viewing shared drives and folders 121 Virus protecting against 67 removing 67 volume adjusting 12 35 adjusting modem 86 controls 12 35 muting 12 35 troubleshooting 90 W waking up notebook 25 WAN IP Address 107 Web site Gateway 3 Windows file and printer sharing 118 key 29 New Connection Wizard 115 Product Key Code 16 restoring 70 updating 70 Windows Media Player 40 wireless network button 30 creating 101 equipment needed 99 example 98 troubleshooting 125 using 97 149 150 www gateway com NSK DWL 4520 4525GX USR GDE RO 7 04 9528313
12. Do not connect the AC adapter to your Ng notebook during this process or you will interrupt the recalibration process and will have to start again 5 After the battery is completely drained reconnect your notebook to AC power 6 Charge the battery completely until the yellow battery status indicator goes out a b When you are ready to use your notebook again do the following From the desktop right click the power icon then select Adjust Power Properties Click the Power Schemes tab Click the arrow button to open the Power Schemes list then click Portable Laptop Click the Alarms tab Click to select the Low battery alarm and Critical battery alarm check boxes O Changing batteries If your notebook is connected to AC power you can change the battery while the notebook is turned on Warning Danger of explosion if battery is incorrectly replaced Q Replace only with a battery specifically manufactured for your Gateway notebook Discard used batteries according to the manufacturer s instructions The battery used in this device may present a fire or chemical burn hazard if mishandled Do not disassemble heat above 212 F 100 C or incinerate Dispose of used battery promptly Keep away from children Replacing the battery To replace the battery 1 If your notebook is on and is connected to AC power go to Step 2 OR If your notebook is on and is not connected to AC power save yo
13. Your notebook includes Help and Support an easily accessible collection of help information troubleshooters and automated support Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway notebook To start Help and Support m Click Start then click Help and Support Help and Support opens Help and Support Center O A ge gle Fawortes LA Hstoy TF support v7 options ENS Jj Help and Support Center Pick a Help topic Ask for assistance What s new in Windows XP Invite a friend to connect to your computer with Remote Assistance Y lt Music video games and photos Wy Windows basics Security and privacy B cet support or find information in Windows XP newsgroups Pick a task a Networking and the Web OISEAU sep your computer up to date with Windows Update Bi System administration f B Find compatible hardware and software for Windows XP Undo changes to your computer with System Restore Internet 1 My Documents gm Customizing your computer Internet Explorer aswa Accessibility Use Tools to view your computer information and diagnose problems GI E mail 7 bay Pitre Outlook Express n e Pig Mang Printing and faxing Did you know updated Tuesd Paint Performance and maintenance y Barr computer i S rs How to Configure a Direct Cable Connection with Windows XP Home Edttion NAPAKA
14. communications program only sends and receives faxes at 14 400 bps when you have a 56K modem Current fax technology only supports a maximum send and receive rate of 14 400 bps The modem is not recognized by your notebook m Make sure that the line connected to the modem is working and plugged into the appropriate port on your notebook See Back on page 13 to make sure that the connections have been made correctly m Ifthe modem shares the telephone line with another device make sure that the telephone line is not in use for example someone is on the telephone or another modem is in use m Usethe modem cable that came with your notebook Some telephone cables do not meet required cable standards and may cause problems with the modem connection m Shut down and restart your notebook Run Windows modem diagnostics To run modem diagnostics 1 Close all open programs 2 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Printers and Other Hardware 3 Click Double click the Phone and Modem Options icon then click the Modems tab 4 Click your modem then click Properties The Modem Properties dialog box opens 85 86 Click the Diagnostic tab then click Query Modem If information about the modem appears the modem passed diagnostics If no modem information is available a white screen appears With no data or if you get an error such as port a
15. following instructions To share drives or folders 1 Make sure that each computer on your network has Windows file and printer sharing turned on by following the steps in Turning on Windows file and printer sharing on page 118 In My Computer or Windows Explorer right click the drive or folder that you want to share then click Sharing and Security The folder properties dialog box opens If you share a drive the entire contents of that drive will be available to everyone on your network If you share a folder only the contents of that folder will be available to everyone on the network 119 3 Click the Sharing tab Works Documents Properties General Sharing Customize Local sharing and security la To share this folder with other users of this computer 48 only drag it to the Shared Documents folder To make this folder and its subfolders private so that only you have access select the following check box Network sharing and security J To share this folder with both network users and other JE J users of this computer select the first check box below 7 and type a share name iare name Works Documents Allow network users to change my files Leam more about sharing and security OK Cancel Apply 4 If you want to share the drive or folder with anyone on the network network sharing click to select the Share this folder on the network check box 5 Click OK O Un s
16. licensing Caution Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless A device will void the authorization to use it Contact Gateway for service Caution The transmitting device embedded in this system may not be used with any antenna other than A provide with the system Caution The 802 11A radio LAN your system may have been equipped with operates in the same A frequency range as high power radar which has priority use and may damage the radio LAN if both are present and being used in the same area Unintentional emitter per ICES 003 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de Classe B prescrites dans le r glement sur le brouillage radio lectrique dict par Industrie Canada Telecommunications per Industry Canada CS 03 for products fitted with an IC compliant modem The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operation and safety requirements The Department does not guarantee the equipment will operate to the users satisfaction Before installing this equipment users should make sure that it is pe
17. management click Support Start then click Help and Support Type the keyword file management in the Search box search cj then click the arrow You see a Data error message This may be the result of a defective area on the hard drive To fix hard drive problems run the Error checking program Tips amp Tricks For instructions on fixing hard drive problems see Checking the hard drive for errors in Using Your VY Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation 79 The hard drive cannot be accessed or you see a General failure reading drive C error message Make sure that the hard drive is installed correctly Remove it firmly reinsert it then restart your notebook For more information see Replacing the hard drive kit on page 59 If your notebook has been subjected to static electricity or physical shock you may need to reinstall the operating system Internet 80 You cannot connect to the Internet If you are using a dial up modem make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack See Back on page 13 to make sure that the connections have been made correctly OR If you are using a cable or DSL modem make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack See Back on page 13 to make sure that the connections have been ma
18. off your notebook and Q unplug the power cord and modem and network cables before opening the case Caution ESD can permanently damage electrostatic discharge sensitive components in your notebook A Prevent ESD damage by following ESD guidelines every time you install memory or replace the hard drive Before installing memory or replacing the hard drive follow these guidelines m Turn off your notebook m Wear a grounding wrist strap available at most electronics stores and attach it to a bare metal part of your workbench or other grounded connection Warning To prevent risk of electric shock do not insert any object into the vent holes of the notebook m Touch a bare metal surface on your workbench or other grounded object m Unplug the power cord and the modem and network cables 56 Remove the battery For more information see Changing batteries on page 51 Disconnect all peripheral devices and remove any PC Cards Before working with computer components follow these guidelines Avoid static causing surfaces such as carpeted floors plastic and packing foam Remove components from their antistatic bags only when you are ready to use them Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection Always hold components by their edges Avoid touching the edge connectors Never slide components over any surface Adding or replac
19. page 30 The screen resolution is not correct Change the screen resolution from the Display Properties dialog box Tips amp Tricks For instructions on changing the screen resolution see Adjusting the screen resolution in Using Your y Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation The text on the display is dim or difficult to read m Adjust the brightness and contrast using the system keys For more information see System key combinations on page 30 m Change the display settings 75 Tips amp Tricks For instructions on changing the display settings see Adjusting the screen and desktop settings in VY Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation Move your notebook away from sources of electrical interference such as televisions unshielded speakers microwaves fluorescent lights and metal beams or shelves The display has pixels that are always dark or too bright This condition is normal and inherent in the TFT technology used in active matrix LCD screens Gateway s inspection standards keep these to a minimum If you feel these pixels are unacceptably numerous or dense on your display contact Gateway Customer Care to identify whether a repair or replacement is justified based on the number of pixels affected DVD drives
20. the cloth Caution A notebook LCD screen is made of specially coated glass and can be scratched or damaged by A abrasive or ammonia based glass cleaners Cleaning CDs or DVDs Wipe from the center to the edge not around in a circle using a product made especially for the purpose 66 www gateway com Protecting your computer from viruses A virus is a program that attaches itself to a file on a computer then spreads from one computer to another Viruses can damage data or cause your computer to malfunction Some viruses go undetected for a period of time because they are activated on a certain date Protect your computer from a virus by Registering your copy of Norton AntiVirus and subscribing to the virus definition update service You received a free limited time subscription to the Norton AntiVirus service when you purchased your notebook Using the Norton AntiVirus program to check files and programs that are attached to e mail messages or downloaded from the Internet Checking all programs for viruses before installing them Disabling macros on suspicious Microsoft Word and Excel files These programs will warn you if a document that you are opening contains a macro that might have a virus Periodically updating the Norton AntiVirus program to protect against the latest viruses Help and For more information about protecting your Support computer against viruses click Start then click Help and Support
21. the memory card slot with the label facing up and the arrow on the label pointing towards the notebook 3 To access a file on the memory card click Start then click My Computer Double click the drive letter for example the E drive then double click the file name O To remove a memory card 1 Push the memory card into the notebook The memory card pops out slightly 2 Pull the memory card out of the notebook Important Do not use the remove hardware icon in the taskbar to remove the memory card 3 Insert the protector into the memory card slot O 42 Adding and removing a PC Card Your notebook has a PC Card slot also known as a PCMCIA card slot This slot accepts one Type II card You do not need to restart your notebook when changing most cards because your notebook supports hot swapping Hot swapping means that you can insert a PC Card while your notebook is running If your PC Card does not work after hot swapping see the PC Card manufacturer s documentation for further information To insert a PC Card m Push the card firmly into the PC Card slot label side up until the outer edge of the card is flush with the side of your notebook 43 To remove a PC Card 1 44 Click the remove hardware amp icon in the taskbar the PC Card name then click Stop OR Turn off your notebook Important If the remove hardware icon does not appear on the taskbar click the show h
22. the notebook Plug USB devices such as a diskette drive flash drive printer scanner camera keyboard or mouse into these ports Plug an IEEE 1394 also known as Firewire or i Link9 device such as a digital camcorder into this 4 pin IEEE 1394 port Insert a memory card from a digital camera MP3 player PDA or cellular telephone into the memory card reader For more information see Using the memory card reader on page 41 The memory card reader supports Memory Stick Memory Stick Pro MultiMediaCard and Secure Digital Insert one Type II PC Card into this slot For more information see Adding and removing a PC Card on page 43 11 Right side Volume control Headphone jack Component Volume control Headphone jack Microphone jack USB port DVD CD RW or DVD RW drive 12 USB port DVD CD RW or Power connector DVD RW drive Microphone jack Icon r Py Description Press forward to increase the volume Press backward to decrease the volume Press in to mute the volume Plug amplified speakers or headphones into this jack The built in speakers are turned off when speakers or headphones are plugged into this jack Plug a microphone into this jack Plug USB Universal Serial Bus devices such as a diskette drive flash drive printer scanner camera keyboard or mouse into this port Insert CDs or DVDs into this drive For more information see Usi
23. 13 cable modem 98 106 Caps Lock indicator 27 cards inserting memory card 42 inserting PC Card 43 memory card slot 11 PC Card slot 11 removing memory card 42 removing PC Card 43 slots 41 43 troubleshooting memory card 82 141 troubleshooting PC Card 88 types of memory cards supported 41 carrying case 18 CD cleaning 66 inserting 39 playing audio 40 cellular phone memory cards 41 Certificate of Authenticity 16 cleaning audio CD 66 case 65 CD 66 computer exterior 65 computer screen 66 DVD 66 keyboard 65 LCD panel 66 screen 66 clicking 33 closing unresponsive program 26 computers naming 101 configuring access point 105 109 TCP IP protocol 102 connecting AC adapter 21 external keyboard 28 external monitor 45 keyboard 28 projector 45 to access point 108 to hotspots 124 connections audio 12 digital camera 11 12 digital video camera 11 Ethernet 13 external audio 12 142 external diskette drive 11 12 external speakers 12 Firewire 11 flash drive 11 12 headphone 12 i Link 11 IEEE 1394 11 keyboard 11 12 microphone 12 modem 13 monitor VGA 13 45 mouse 11 12 network 13 power 13 21 printer 11 12 projector 45 scanner 11 12 speaker 12 USB 11 12 VGA 13 45 video camera 11 copying files across network 123 copyright notice 139 Customer Service Accounting 93 Sales 93 Warranty 93 CyberLink PowerDVD 40 D default printer 89 DHCP 103 di
24. 3 Properties General Wireless Networks Authentication Use Windows to configure my wireless network settings Available networks To connectto an available network click Configure d dvinet i WaveLAN Network Preferred networks below JIMSDESK e Automatically connectto available networks in the order listed Lea LEE etting up wireless network configuration www gateway com 3 Click to select the access point network in the Available networks box then click Configure The Wireless Network Properties dialog box opens The name of the network already appears in the Network name SSID box Wireless Network Properties AE Network name SSID RG1000 1ff60a Wireless network key WEP This network requires a key for the following Data encryption WEP enabled C Network Authentication Shared mode Network key ff60a Key format ASCII characters v Key length 40 bits 5 characters v Key index advanced 0 C The key is provided for me automatically C This is a computer to computer ad hoc network wireless access points are not used 4 Set the Wireless network key WEP settings to match those set on the access point router 5 Make sure that the This is a computer to computer ad hoc network wireless access points are not used check box is not selected 6 Click OK to close the Wireless Network Properties dialog box Your network should be running Go to Testin
25. P Click Apply then click Continue to save the settings Disconnect the computer you connected to the access point router in Step 5 12 Reset the power on your cable or DSL modem 13 Restart all of your computers on the network 107 14 To comnect to the access point router see Connecting to an access point wireless network on page 108 O Connecting to an access point wireless network After you have set up your Wireless access point router you need to set up the network connection on your computers To connect to an access point wireless network 1 Before connecting to an access point router you must turn on wireless networking For more information see System key combinations on page 30 2 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Network and Internet Connections The Network and Internet Connections window opens 3 Click Double click Network Connections The Network Connections window opens 4 Right click Wireless Network Connection then click View Available Wireless Networks The Connect to Wireless Network dialog box opens Connect to Wireless Network The following network s are available To access a network select it from the list and then click Connect Available networks PM tt i WaveLAN Network If you are having difficulty connecting to a network click Advanced Advanced Cancel 108 ww
26. S 210 136 Low power Radio transmitter type devices radio frequency RF wireless communication devices operating in the 2 4 GHz band and or 5 15 5 35 GHz band may be present embedded in your notebook system This section is only applicable if these devices are present Refer to the system label to verify the presence of wireless devices Wireless devices that may be in your system are only qualified for use in Canada if an Industry Canada ID number is on the system label As a general guideline a separation of 20 cm 8 inches between the wireless device and the body for use of a wireless device near the body this does not include extremities is typical This device should be used more than 20 cm 8 inches from the body when wireless devices are on The power output of the wireless device or devices which may be embedded in your notebook is well below the RF exposure limits as set by Industry Canada Operation of this device is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device Caution A To prevent radio interference to licensed service or co channel Mobile Satellite systems this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to
27. TER aon Howto Set Up a Small Network with Windows P Home Edition V Kani youn feedback to How to Determine IF Hardware or Soft tible with Windows XP Information About Hardware Device ows XP Q Microsoft Money 2003 Microsoft ormatic dwar x Support WebCasts A Shortcut to mmjb exe AllPrograms gt You can find help information by clicking a link performing a search or browsing the index www gateway com 5 Searching for a topic To search for a topic in Help and Support type a word or phrase keyword in the Search box located at the top of any Help and Support screen then click the arrow gt button For each search you receive the following search result types m Suggested Topics These topics are located in Help and Support and are relevant to your search topic m Full text Search Matches These topics are located in Help and Support and contain the words you entered in the Search box m Microsoft Knowledge Base These topics are located on the Microsoft Web site and contain the words you entered in the Search box You must be connected to the Internet to search for and access these topics To view a list of your search results click the results header for the type of results you want to view To view a topic click the topic name in the Search Results list Using Your Computer guide In addition to this Using Your Notebook guide the Using Your Computer guide has been included on your hard dr
28. a aeaaea 30 Using the EZ Pad touchpad ananuna ee 32 Using the touchpad e reai e aa E ER ee eee 33 Adjusting the volume Ea E AE ER 35 Using Drives and Ports LLuuuueleuee 37 Using the DVD drive cer serei III 38 Identifying drive types AA 38 Inserting a CD or DVD 2 39 Playing a GD zz AN LINES LANA eg nite Get bet Shag dd 40 Playing a DVD 2 eR E a a 40 Creating CDs and DVDs 2 41 Using the memory card reader ee 41 Memory card types n 41 Inserting a memory card een 42 Adding and removing a PC Card 0 0 eee eee 43 Viewing the display on a projector or monitor 45 Managing Power 22222 2a 47 Monitoring the battery charge see 48 Recharging the battery cee 49 Recalibrating the battery ee 49 Changing batteries eh 51 Replacing the battery 0 nananana 51 Extending battery life ei era d 0 0 eee 52 Conserving battery power 000 e cece eee 52 Using alternate power sources 00 00 eee eee eee 53 Changing power modes 2 cece eee eet 54 Upgrading Your Notebook Luuueeeee 55 Preventing static electricity discharge llle 56 Adding or replacing memory 2 000 eee 57 Replacing the hard drive kit 0 2 0 ee ee 59 Maintaining Your Notebook
29. anel window opens If your Control Panel is in Category View click Network and Internet Connections The Network and Internet Connections window opens 2 Click Double click Network Connections The Network Connections window opens 3 Right click Wireless Network Connection then click Status The Wireless Network Connection Status dialog box opens The meter shows the signal strength for wireless networking on your computer if other computers with the same network name are within range of your computer O You can see the network but cannot communicate send files print or get to the Web m If WEP is used by your access point router go to the Windows XP Wireless Networking Properties window and make sure that both the WAP and the WLAN in the notebook have matching WEP keys 126 Your arein a wireless network but no available networks are listed in the Windows XP Wireless Networking utility m If the network you are attempting to access does not broadcast its SSID you need to request the SSID from the administrator and add that network s information into the wireless utility For more information see Adding an access point router on page 112 m You may want to try entering ANY as the SSID which will make the notebook try to auto detect the network Your wireless network is listed as a preferred network but it has an x on it m Anxmeans your preferred network is not currently available or you are not currently in r
30. ange to connect 127 128 www gateway com Appendix A Safety Regulatory and Legal Information E31 F ia a al A 3 m Safety information m Regulatory statements m Notices 129 Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment However to ensure safe use of this product it is important that the safety instructions marked on the product and in the documentation are followed Warning Always follow these instructions to help guard against personal injury and damage to your QD Gateway system Setting up your system Read and follow all instructions marked on the product and in the documentation before you operate your system Retain all safety and operating instructions for future use Do not use this product near water or a heat source such as a radiator Set up the system on a stable work surface The product should be operated only from the type of power source indicated on the rating label f your notebook has a voltage selector switch make sure that the switch is in the proper position for your area The voltage selector switch is set at the factory to the correct voltage Openings in the notebook case are provided for ventilation Do not block or cover these openings Make sure you provide adequate space at least 6 inches 15 cm around the system for ventilation when you set up your
31. anty service or other non technical issues How to reach 800 229 1103 charged to your credit card 900 555 4695 charged to your telephone bill Gateway Customer Care telephone numbers vary by country or region See the label on the bottom of your notebook For more information see Identifying your model on page 16 800 827 6364 US 888 265 4357 Canada 800 846 2000 US 888 387 7752 Canada 93 94 www gateway com Chapter 9 Networking Your Notebook orta xi A 3 m Introducing networking m Creating a wireless network m Testing your network m Sharing your resources m Troubleshooting your network 95 Introduction to networking A network is a collection of computers and other devices that communicate with each other Using a network A network lets you Share a single Internet connection Share computer drives Share peripheral devices Stream audio and video files Play multi player games Sharing a single Internet connection Each computer connected to the network can share the same broadband connection or modem and telephone line to access the Internet at the same time This saves on the cost of installing another telephone line for your second computer and paying for a second Internet service provider ISP account Sharing drives With a network you can copy files from computer to computer by copying and pasting or dragging and dropping You will no longer wa
32. ation about your notebook Visit the Gateway eSupport Web site at support gateway com E Gateway Support Microsoft Internet Explorer Edit Q Back J x a A yo Search 5 ka Favorites Media Nag a vg Address a http support gateway com support default asp x Go Links Google v e search web x C93e0blocked E EJ Options b View Cart At Home At Work Order Status Upgrade with Sales Support Site Map Help ka File View Favorites Tools Help w h oaa Gateway My Quick Links BA E mail This Page T8 Take a Survey Q ad SUPPORT HOME CONTACT US SUPPORT PRODUCT SUPPORT DOWNLOADS ACCOUNT INFO PC TOOLS Search Support Need to upgrade your Gateway product Click Here Step 1 Select your Gateway product category 5 All Products W d 5 94 55 ex NE S DVD Players Computers Digital Cameras Home Theater MP3 Players Projectors Televisions Wireless Step 2 Select one of the support options below Select Your Product Model My Support Gateway Recommended Enter your PC serial number to access personalized support for your Gateway computer Save time by accessing downloads support documents and other features tailored to your computer EX Find my serial How to find my serial Features of My Support OR Serial Humber Select a product model to locate support information about a specific computer model Gateway offers FAQs installation instructions product views
33. ause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Compliance Accessories The accessories associated with this equipment are shielded video cable when an external monitor is connected These accessories are required to be used in order to ensure compliance with FCC rules FCC declaration of conformity Responsible party Gateway Companies Inc 610 Gateway Drive North Sioux City SD 57049 605 232 2000 Fax 605 232 2023 Product Gateway M320 Gateway 4000 series This device complies with Part 15 of the FCC Rules Operation of this product is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and A negate your authority to operate the product California Proposition 65 Warning Warning This product contains chemicals including lead
34. ay product Click Here Step 1 Select your Gateway product category 5 All Products Computers Digital Cameras DVD Players Home Theater MP3 Players Projectors Televisions Wireless Step 2 Select one of the support options below My Support Gateway Recommended Select Your Product Model Enter your PC serial number to access personalized support for Select a product model to locate support information about a specific your Gateway computer Save time by accessing downloads computer model Gateway offers FAQs installation instructions support documents and other features tailored to your computer OR product views user guides and other information to assist you Serial Number Ed Select Your Computer Product KU Find my serial How to find my serial Features of My Support emachines Click Here for eMachines Support 2 Internet www gateway com 17 Accessories 18 To order accessories visit the Accessory Store at accessories gateway com Batteries and power inverters If you run your notebook on battery power for extended periods you may want to buy an additional battery so you can swap batteries when necessary See Changing batteries on page 51 for more information about using an additional battery With a power inverter you can save battery power by plugging your notebook into an automobile cigarette lighter or an airplane in flight power receptacle Carrying cases Gateway has large
35. capacity carrying cases if you need additional space for accessories or supplies Memory Large programs such as multimedia games or graphics programs use a lot of memory If your programs are running more slowly than you think they should try adding more memory See Adding or replacing memory on page 57 for more information Printers You can attach almost any type of printer to your notebook The most common types are inkjet and laser printers which print in color or black and white Inkjet printers and cartridges are relatively inexpensive but they are slower than laser printers Using an inkjet color printer you can print pictures banners and greeting cards as well as documents Laser printers and cartridges are more expensive but they print much faster than inkjet printers Laser printers are better than inkjet printers when you are printing large documents USB flash drive Use a USB flash drive for storing files or transferring files to another computer Chapter 3 Getting Started A P A 3 m Installing the battery m Connecting the AC adapter m Turning your notebook on and off m Using the status indicators keyboard and the EZ Pad touchpad m Adjusting the volume 19 Installing the battery To install the battery 1 Close the LCD panel 2 Turn your notebook over so the bottom is facing up 3 Hold the battery label side down and slide it into the open battery slot unti
36. cess a program to check the disk status runs automatically When the checks are finished Windows starts O Status indicators Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used Wireless network Num lock Caps lock Indicator Icon AC power 5 Wireless network optional e Caps lock Description ED on AC power is connected LED off AC power is not connected LED on wireless network is turned on LED off wireless network is turned off LED on caps lock is turned on Pane A LED off caps lock is turned off Num lock 4 LED on Numeric keypad is turned on 1 LED off Numeric keypad is turned off Hard drive or disc drive LED blinking The drive is in use LED off The drive is not in use Important If none of the indicators are on you may need to Ni press FN F1 to toggle the status lights on and off 27 Using the keyboard 28 Your notebook features a full size keyboard that functions the same as a desktop computer keyboard Many of the keys have been assigned alternate functions including shortcut keys for Windows function keys for specific system operations and the Num Lock keys for the numeric keypad You can attach an external keyboard to the notebook using a USB port You do not need to shut down the notebook to connect a USB keyboard Function keys System keys Nav
37. ch box search E then click the arrow m Wait until files have been printed before sending additional files to the printer m If you print large files or many files at one time you may want to add additional memory to the printer See the printer documentation for instructions for adding additional memory You see a Printeris out of paper error message After adding paper make sure that the printer is online Most printers have an online offline button that you need to press after adding paper Sound 90 You are not getting sound from the built in speakers m Make sure that headphones are not plugged into the headphone jack m Make sure that the volume control on your notebook is turned up For more information see Right side on page 12 m Make sure that the Windows volume control is turned up Tips amp Tricks For instructions on how to adjust the volume control in Windows see Adjusting the volume in Using VY Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation m Make sure that Mute controls are turned off For more information about the mute setting see Right side on page 12 Help and For more information about troubleshooting sound Support issues click Start then click Help and Support o Type the keyword sound troubleshooter in the Search box search E then click the arrow e e Status indicators The sta
38. ct incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation andis intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited 139 140 www gateway com Index A AC adapter connecting 21 connector 13 international adapters 53 access point adding 112 configuring 105 109 connecting to 108 mounting 105 accessing Internet 118 accessories purchasing 18 safety precautions 131 adding access point 112 application key 29 arrow keys 29 audio back button 31 headphone jack 12 microphone jack 12 muting 35 next button 31 pause button 31 play button 31 stop button 31 streaming 97 troubleshooting 90 audio CD cleaning 66 playing 40 audio file streaming 97 automobile power adapter 53 B battery alternate power sources 53 bay 51 changing 51 charge indicator 10 48 charge status 48 charging 21 49 conserving power 52 icons 48 installing 51 latch 14 locating 14 managing power 52 monitoring charge 48 purchasing 18 recalibrating 49 recharging 21 49 release latch 14 replacing 51 bays battery 51 hard drive 14 memory 14 57 brightness system keys 31 broadband connection 96 101 C cable lock
39. de correctly Make sure that you do not have a problem with your modem For more information Modem dial up on page 83 Make sure that your account with your Internet service provider ISP is set up correctly Contact your ISP technical support for help Help and For more information about troubleshooting Support Internet connections click Start then click Help and Support Qo Type the keyword troubleshooting connections in the Search box search E then click the arrow You see an Unable to locate host message and are unable to browse the Internet This problem can occur when you have typed a URL Web address incorrectly you have lost your Internet connection or your ISP is having technical difficulties Double check the URL or try a different URL If the error message still appears disconnect from the ISP connection and close your browser then reconnect and open the browser If you still get the error your ISP may be having technical difficulties Connecting to a Web site takes too long Many factors can affect Internet performance m The condition of the telephone lines in your residence or at your local telephone service m Thecondition of the Internet computers to which you connect and the number of users accessing those computers m The complexity of graphics and multimedia on Web pages Having multiple Web browsers open performing multiple downloads and having multiple programs open on your
40. e www gateway com Gateway Online Support www gateway com support Tech Support Phone Hours Model S No Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system Microso Windows XP Home m d E MO NDS 00208 Product Key XXXXX XXXXX XXXXX XXXXX XXXXX Dolni NGABA Microsoft iyw ios SOILS OVA ATA X08 34930 Certificate of Authenticity 16 Finding your specifications For more information about your notebook such as memory size memory type and hard drive size visit Gateway s eSupport page at support gateway com The eSupport page also has links to additional Gateway documentation and detailed specifications For more information see Using eSupport on page 4 a Gateway Support Microsoft Internet Explorer File Edit View Favorites Tools Help Q Bak LJ x a A NG Search 5 ird Favorites e Media amp f Jy m iw n E rel 33 Address a http support gateway com support default asp gt Go Links ba Google v e search web x C93e0blocked EJ Options b View Cart At Home At Work Order Status Upgrade with Sales Support Site Map Help S Gateway Beas Gad wick Links E4 E mail This Page SUPPORT HOME PRODUCT SUPPORT DOWNLOADS CONTACT US ACCOUNT INFO PCTOOLS A Search Support S U P P RT Need to upgrade your Gatew
41. e hard drive light is on because data on the hard drive could be lost or corrupted Avoid subjecting your notebook to extreme temperature changes The case and LCD panel can become brittle and easy to break in cold temperatures and can melt or warp in high temperatures Damage due to either extreme is not covered by your warranty As a general rule your notebook is safest at temperatures that are comfortable for you Keep all liquids away from your notebook When spilled onto computer components almost any liquid can result in extremely expensive repairs that are not covered under your warranty Avoid dusty or dirty work environments Dust and dirt can clog the internal mechanisms and can lead to permanent damage to the notebook Do not block the ventilation fan slots If these slots are blocked your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook When storing your notebook for an extended period of time unplug AC power and remove the battery after discharging it partway Cleaning your notebook Keeping your notebook clean and the vents free from dust helps keep your notebook performing at its best You may want to gather these items and put together a notebook cleaning kit A soft lint free cloth An aerosol can of air that has a narrow straw like extension Cotton swabs A DVD drive cleaning kit Cleaning the exterior Warning When you shut down your notebook the power turns
42. e memory modules are inserted correctly in the memory bay slots For more information see Adding or replacing memory on page 57 m Usea third party diagnostic program to help determine if a memory module is failing For more information see Adding or replacing memory on page 57 You see a Not enough memory error message Close all programs then restart your notebook Help and For more information about troubleshooting Support memory errors click Start then click Help and Support Qo Type the keyword memory error in the Search bOX search E then click the arrow Memory card reader Drive letters for the memory card slots do not appear in the My Computer window m Reboot your notebook 82 Modem dial up Your modem does not dial or does not connect Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack See Back on page 13 to make sure that the connections have been made correctly Make sure that your notebook is connected to the telephone line and the telephone line has a dial tone Make sure that the modem cable is less than 6 feet 1 8 meters long Remove any line splitters or surge protectors from your telephone line then check for a dial tone by plugging a working telephone into the telephone wall jack If you have additional telephone services such as call waiting call messaging or voice mail make sure that all messages are cleared and call waitin
43. es and CD or DVD drives and printers among the computers connected to the network After the drives and printers on each network computer are shared you can access them as though they were attached directly to your computer Then you can m View a network drive m Open and copy files stored on other network computers m Print documents on network printers Important To share a printer among the network computers each computer must have the shared printer s n drivers installed Follow the instructions included with your printer to install the printer drivers on each computer Turning on Windows file and printer sharing Before you can share your drives and printers you need to turn on Windows file and printer sharing on all the network computers 118 O To turn on Windows file and printer sharing 1 O N SAN OO Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Network and Internet Connections Click Double click the Network Connections icon Right click the Local Area Network icon that you want to set up file and printer sharing on then click Properties Click Install Click Service then click Add Click File and Printer Sharing for Microsoft Networks Click OK If prompted restart your computer Repeat this procedure on every computer on the network O Sharing drives or folders If you want to share a drive or folder use the
44. for quick access to shortcut menus and help assistants in Windows Press these keys to move the cursor up down right or left 29 System key combinations When you press the FN key and a system key at the same time your notebook performs the action identified by the colored text or icon on Press and hold FN then press this system key 30 the key To Toggle the status indicators on or off For more information see Status indicators on page 27 Turn the optional wireless network on or off For more information see Networking Your Notebook on page 95 Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane 802 11G also known as wireless Ethernet or Wifi communication devices are examples of devices that provide wireless communication Important Your notebook came to you with the optional wireless network turned off Enter Standby mode Press the power button to leave Standby mode For more information see Changing Power saving Settings in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation Toggle the notebook display in the following order The LCD An external monitor or projec
45. g Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation Using the touchpad To Move the pointer on the screen Select an object on the screen Start a program or open a file or folder Do this P Aw Move your finger around on the touchpad If you run out of space and need to move the pointer farther lift your finger move it to the middle of the touchpad then continue moving your finger Position the pointer over the object Quickly press and release the left button once This action is called clicking Position the pointer over the object Press the left button twice in rapid succession This action is called double clicking 33 To Access a shortcut menu or find more information about an object on the screen Move an object on the screen 34 Do this LL then drag www gateway com Position the pointer over the object Quickly press and release the right button once This action is called right clicking Position the pointer over the object Press the left button and hold it down then use the touchpad to move drag the object to the appropriate part of the screen Release the button to drop the object where you want it Adjusting the volume You can use the volume control to adjust the overall volume your notebook O To adjust the overall volu
46. g Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation Use the DVD drive only when necessary These drives use a large amount of power Recharge the battery often take an extra battery and fully recharge the batteries before traveling For more information see Recharging the battery on page 49 and Changing batteries on page 51 Using alternate power sources To extend battery life use alternate power sources whenever possible If traveling internationally take electrical adapters Save the battery for times when you cannot use a power adapter If you plan on taking your AC power adapter also take a single plug surge protector If you will have access to an EmPower M in flight power receptacle or an automobile cigarette lighter use a power inverter Save the battery for times when you cannot use a power adapter To find AC power outlets in airports look for them next to support pillars in large areas such as boarding gates and under banks of telephones 53 Changing power modes You can use the following power modes to lengthen the life of your notebook s battery m Standby while your notebook is in Standby it switches to a low power state where devices such as the display and drives turn off m Hibernate also called save to disk writes all current memory RAM information to the hard drive then turns your notebook comp
47. g is covered under DVD drives on page 76 Device installation You have computer problems after adding a new device Sometimes a new device such as a PC Card can cause a system resource IRQ conflict Check IRQ usage to determine if there is an IRQ conflict To check IRQ usage 1 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Performance and Maintenance 2 Click Double click System click the Hardware tab then click Device Manager The Device Manager window opens 3 Click View then click Resources by type Double click Interrupt request IRQ All IROs and their hardware assignments are displayed O 74 Help and For more information about IRQs click Start then Support click Help and Support Type the keyword IRQs in the Search box Search E then click the arrow To free IRQ resources for the new device 1 In the Device Manager window check the device list for a resource conflict A resource conflict appears as a black exclamation point in a yellow circle 2 Remove the device you are trying to install then determine which one of the existing devices or ports you can disable 3 Right click the device or port you want to disable then click Disable The device or port is disabled O Display The screen is too dark Adjust the brightness using the system keys For more information see System key combinations on
48. g is disabled before using the modem Contact your telephone service to get the correct code to temporarily disable the service Also make sure that the modem dialing properties are set appropriately Q To check the dialing properties 1 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Printers and Other Hardware 2 Click Double click the Phone and Modem Options icon then click the Dialing Rules tab 3 Click the location from which you are dialing then click Edit 4 Make sure that all settings are correct O Help and For more information about dialing properties click Support Start then click Help and Support Type the keyword dialing in the Search box Search E3 then click the arrow 83 84 Disconnect any answering machine fax machine or printer that is on the same line as the modem Do not connect these devices to the same telephone line as the modem Make sure that you are not using a digital rollover or PBX line These lines do not work with your modem Check for line noise scratchy crackling or popping sounds Line noise is a common problem that can cause the modem to connect at a slower rate abort downloads or even disconnect The faster the modem the less line noise it can tolerate and still work correctly Listen to the line using your telephone Dial a single number such as 1 When the dial tone stops listen for li
49. g your network on page 114 O Help and For more information about configuring a wireless Support network click Start then click Help and Support Type the keyword wireless network in the Search bOX search 5 then click the arrow www gateway com 111 Adding an access point router If an access point router does not appear in the Available networks list and you know the access point router is turned on you need to add it manually This typically happens when you set the access point router s Allow Broadcast SSID to associate to No For more information see Configuring the access point router on page 106 O To manually add an access point wireless network 1 With the Connect to Wireless Network dialo g box open click Advanced The Wireless Network Connection Properties dialog box opens 2 Click the Wireless Networks tab Wireless Network Connection 3 Properties General Wireless Networks Authentication v Use Windows to configure my wireless network settings Available networks To connectto an available network click Configure i dvtnet i WaveLAN Network Preferred networks Automatically connectto available networks in the order listed below JIMSDESK gt Add Remove Properties etting up wireless network configuration OK Cancel 112 www gateway com 3 Click Add The Wireless Network Properties dialog box opens Wireless Netw
50. ge 51 www gateway com Keyboard area Keyboard Component Icon Keyboard Status indicators Touchpad Power button mo Ro mo m EM m e amp 7 EN Nu v 7 8 9 o vo o Of PO fr I Jo ikoro pao p A DI Status indicators Touchpad Description Provides all the features of a full sized 86 key keyboard For more information see Using the keyboard on page 28 Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used For more information see Status indicators on page 27 Provides all the functionality of a mouse For more information see Using the EZ Pad touchpad on page 32 Press to turn the power on or off You can also configure the power button for Standby Resume mode For more information on configuring the power button mode see Changing Power saving Settings in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation www gateway com 15 Identifying your model Important The labels shown in this section are for informational purposes only Label information Ng varies by model features ordered and location Gateway model and serial number The label on the bottom of your notebook contains information that identifies your notebook model and its features Gateway Customer Care will need this information if you call for assistance Websit
51. gital camera USB port 11 12 digital video camera IEEE 1394 port 11 directional keys 29 display properties 45 switching 30 troubleshooting 75 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 6 domain name 107 double clicking 33 dragging 34 drivers updating 4 drives DVD 12 38 DVD CD RW 12 38 DVD RW 12 38 hard drive 14 59 identifying drive types 38 mapping network 122 replacing hard drive 59 sharing 96 118 troubleshooting 76 79 types 38 DSL modem 98 106 DVD cleaning 66 drive 38 inserting 39 playing 40 troubleshooting 76 DVD drive identifying 38 locating 12 troubleshooting 76 using 38 DVD CD RW drive See DVD drive DVD RW drive See DVD drive Dynamic Host Configuration Protocol 103 E electrostatic discharge ESD 56 EmPower power adapter 53 entering IP address 103 subnet mask 103 eSupport getting specifications 17 using 4 Ethernet jack 13 external monitor 13 30 EZ Pad touchpad See touchpad F fan 11 faxes troubleshooting 85 files opening 33 troubleshooting 78 finding Help and Support topics 6 specifications 17 Firewire port 11 Fn key 29 30 folders opening 33 function keys 29 G game multi player 97 Gateway eSupport 17 model number 16 serial number 16 17 Web address 3 Web site 3 143 H hard drive bay 14 indicator 27 installing 59 replacing 59 troubleshooting 79 headphone jack 12 help online 7 using 5 Help and Support
52. haring drives folders and files To un share drives or folders 1 In My Computer or Windows Explorer right click the drive or folder that you want to un share then click Sharing and Security 2 Make sure that the Share this folder on the network check box is not selected 3 Click OK O 120 www gateway com Sharing printers To share printers 1 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Printers and Other Hardware 2 Click Double click the Printers and Faxes icon The Printers and Faxes window opens 3 Right click the name of the printer you want to share then click Sharing 4 Click Share this printer 5 Click OK O Using the network After the drives and printers on each network computer are shared you can View shared drives and folders Map a network drive Open and copy files stored on other network computers Print documents on network printers Viewing shared drives and folders To view shared drives and folders 1 Click Start then click My Network Places The My Network Places window opens 2 Click Double click Entire Network The Entire Network window opens If you do not see the contents of the network after you double click Entire Network click entire contents 3 Double click Microsoft Windows Network 121 4 Double click the name of your workgroup The names of each of the computers in your workg
53. he power cord or battery icon does not appear on the taskbar click the show hidden Ng icons p button If the icon still does not appear make sure that Always show icon on the taskbar is checked on the Power Options Properties Advance tab For more information see Changing advanced settings in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation Recalibrating the battery If your notebook unexpectedly goes into Standby mode while you are using it but the battery charge is not low you may need to recalibrate your battery You should also recalibrate the battery periodically to maintain the accuracy of the battery gauge To recalibrate the battery 1 Close all open files and programs 2 Connect your notebook to AC power and allow the battery to completely charge 3 Disconnect the AC power and restart your notebook 49 50 4 Completely discharge the battery by doing the following a b From the desktop right click on the power icon then select Adjust Power Properties Click the Power Schemes tab Click the arrow button to open the Power Schemes list then click Always On Click the Alarms tab Click to deselect the Low battery alarm and Critical battery alarm check boxes Let the battery drain until your notebook automatically turns off Important Do not use your notebook during the recalibration process
54. i Type the keyword viruses in the Search box Search c3 then click the arrow 67 To scan for viruses 1 Click Start All Programs Norton AntiVirus then click Norton AntiVirus 2004 Norton AntiVirus opens M Norton AntiVirus C uveupaate J Options ETT Norton AntiVirus System Status Urgent Attention Status 4 Security Scanning Features m SN Virus Definitions Scan for Pa SN On mu Your virus definitions gt Scan for Viruses are out of date Run Email Scanning On LiveUpdate to get the O updates viruses Reports A Script Blacking On D Full System Scan 5 18 2004 More Info Norton AntiVirus Subscription virus Definitions 8 14 2003 Renewal Date 8 17 2004 i Automatic LiveUpdate Off B Norton HVA AntiVirus 2 Click Scan for Viruses M Norton AntiVirus Piveupaate J Options Pag aT Norton AntiVirus Scan for Viruses Status Task Task Schedule Scan for Viruses 4 E Scan my computer REA Reports j Scan files Actions Schedule Task Scan New Schedule oton AntiVirus Scan 3 Click the type of scan you want to make in the Scan for Viruses area then under Actions click Scan O 68 www gateway com To remove a virus 1 If Norton AntiVirus finds a virus follow all on screen instructions to remove the Virus 2 Turn off your computer and lea
55. ices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards including IEC 825 The laser devices in these components are classified as Class 1 Laser Products under a US Department of Health and Human Services DHHS Radiation Performance Standard Should the unit ever need servicing contact an authorized service location Warning Use of controls or adjustments or performance of procedures other than those specified in this o manual may result in hazardous radiation exposure To prevent exposure to laser beams do not try to open the enclosure of a CD or DVD drive EPA ENERGY STAR 138 As an ENERGY STAR Partner Gateway has determined that this product meets the ENERGY STAR guidelines for energy efficiency when used with a computer equipped with a Display Power Management System Notices Copyright 2004 Gateway Inc All Rights Reserved 14303 Gateway Place Poway CA 92064 USA All Rights Reserved This publication is protected by copyright and all rights are reserved No part of it may be reproduced or transmitted by any means orin any form without prior consent in writing from Gateway The information in this manual has been carefully checked and is believed to be accurate However changes are made periodically These changes are incor
56. idden n icons B button Release the eject button by pressing the PC Card eject button once Eject the PC Card by pressing the eject button again www gateway com Viewing the display on a projector or monitor You can use your notebook for giving presentations by connecting an external monitor or projector to your monitor VGA port Your notebook supports simultaneous LCD and CRT display Simultaneous display lets you control the presentation from your notebook and at the same time face your audience To use a projector or external monitor 1 2 Turn off your notebook Plug the projector or monitor cable into the VGA port on your notebook For the location of the VGA port see Back on page 13 Turn on your notebook Plug the projector s or monitor s power cord into an AC power source and turn it on Windows recognizes the new hardware and searches for its driver You may need to install the driver from the disc supplied by the manufacturer or download the driver from the manufacturer s Web site After the driver is installed right click any empty space on the desktop then click Properties The Display Properties dialog box opens 45 6 Click the Settings tab Display Properties Themes Desktop Screen Saver Appearance Settings Drag the monitor icons to match the physical arangement of your monitors Display es 1 Digital Flat Panel 1024x768 on Intel R 82852 82855 GM GME Gre
57. ies are required in these fields and if so what entries are required Enable Disable wireless Click Enable to turn on the wireless functions of your access point router SSID Type a unique name for your wireless access point router Allow Broadcast SSID to associate Clicking Yes allows you to automatically see the SSID in the Available Networks list see Connecting to an access point wireless network on page 108 Clicking No means that you will need to manually add the access point router see Adding an access point router on page 112 Clicking No makes your wireless network more secure because intruders will not be able to connect to your network without knowing the name of your access point router Tips amp Tricks If you live in an apartment building or dormitory you may want to click No to prevent your neighbors VY from discovering and accessing your network Channel In the United States you can specify any channel between 1 and 11 WEP To use WEP wired equivalent privacy encryption select Mandatory If you use WEP encryption all computers on your network must use the same WEP encryption See the documentation that came with your access point router on how to use WEP encryption WAN Connection Type If your ISP assigns you a different IP address each time you log on click Obtain an IP Address Automatically If your ISP requires a fixed IP address click Static IP then type the values provided by your IS
58. ifies a computer on the network Subnet Mask A number that identifies what subnetwork the computer is located on This number will be the same on all computers on a home network Using a DHCP server In order to use the TCP IP protocol on each computer with an access point router you must set the protocol to Obtain an IP address from a DHCP server To use a DHCP server 1 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Network and Internet Connections The Network and Internet Connections window opens 2 Click Double click Network Connections The Network Connections window opens 103 104 3 Right click Local Area Connection then click Properties The Local Area Connection Properties dialog box opens 4 Local Area Connection Properties General Authentication Advanced Connect using E9 Intel R PRO 100 VE Network Connection This connection uses the following items Eh cient for Microsoft Networks 8 File and Printer Sharing for Microsoft Networks Intemet Protocol TCP IP install Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks C Show icon in notification area when connected OK J Cance 4 Click to select the Internet Protocol TCP IP check box in the This connection u
59. igation keys Q Gateway Ja Ka jra Arrow keys Numeric Application key keypad key www gateway com Key types The keyboard has several different types of keys Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key Key type Icon Function keys System keys Navigation keys FN key Windows key a EH Numeric keypad Application key AS Arrow keys Description Press these keys labeled F1 to F12 to perform actions in programs For example pressing F1 may open help Each program uses different function keys for different purposes See the program documentation to find out more about the function key actions Press these colored keys in combination with the FN key to perform specific actions For more information see System key combinations on page 30 Press these keys to move the cursor to the beginning of a line to the end of a line up the page down the page to the beginning of a document or to the end of a document Press the FN key in combination with a colored system key to perform a specific action Press this key to open the Windows Start menu This key can also be used in combination with other keys to open utilities like F Search utility R Run utility and E Explorer utility Use these keys to type numbers when the numeric keypad is turned on Press FN NUM LOCK to turn on the numeric keypad Press this key
60. iles across the network To copy files across the network 1 Click Start then click My Computer The My Computer window opens 2 Browse to the network drive that contains the file you want to copy 3 Browse to the file you want to copy 4 Click the file 5 Click Edit then click Copy 6 Double click the folder where you want to copy the file to 7 Click Edit then click Paste Printing files across the network Important Before you can print a file across the network you must install the driver for the printer on the Ng computer you are sending the file from You can obtain the printer driver and installation instructions from the CD that shipped with your printer or from the manufacturer s Web site To print files across the network 1 Open the file you want to print 2 Click File then click Print 3 In the printer name list click the network printer 4 Click OK O 123 Connecting to hotspots 124 A hotspot is a high speed wireless Internet access point available in public locations such as airports airline clubs libraries book shops and coffee houses While you are away from your home office hotspots let you send and receive e mail surf Web sites or access your company s network Important If you want to access your company s network through a hotspot contact your network n administrator for setup information You will probably be routed through a VPN connection for maximum security You u
61. ing memory Your notebook uses memory modules called SO DIMMs Small Outline Dual Inline Memory Modules The modules are available in various capacities and any module can be placed in any available slot Use only memory modules designed for your Gateway notebook for upgrading your memory To add or replace memory modules 1 2 Follow the instructions under Preventing static electricity discharge on page 56 Turn off your notebook disconnect the AC adapter and modem and network cables Turn your notebook over so the bottom is facing up Remove the battery For more information see Changing batteries on page 51 Remove the memory bay cover screw slide the memory bay cover then remove it For the location of the memory bay see Bottom on page 14 57 58 6 If you are removing a module gently press outward on the clip at each end of the memory module until the module tilts upward Alij Dn KOREA 0221 M470L3224070 CBO sanan Lain www gateway com 8 Hold the new or replacement module at a 30 degree angle and press it into the empty memory slot This module is keyed so it can only be inserted in one direction If the module does not fit make sure that the notch in the module lines up with the tab in the memory bay Important Use only memory modules designed for your Gateway notebook 9 Gently push the module down until it clicks in place 10 Replace the memory bay cover and replace
62. int router A DHCP network configuration uses an access point router to automatically assign IP addresses to each computer or network device Example access point wireless network By using an access point router you can join a wireless network and access the Internet The following is an example of an access point wireless network that shows how an access point router also lets you access the Internet The network is made up of an access point router a cable or DSL modem and your computers The access point router is the central control point for the network Attached to the access point router is the cable or DSL modem that provides access to the Internet Each of the computers or Ethernet ready devices communicate with the access point router using radio waves If your computer does not have built in wireless networking you need to add a wireless PCI card desktop PC card notebook or USB adapter Cable DSL modem Access point router USB wireless adapter Equipment you need for an access point wireless network For an access point wireless network you need m Two or more computers with wireless networking m One access point router m One broadband Internet connection optional www gateway com 99 Important IEEE 802 11b and IEEE 802 11g use the same radio frequency IEEE 802 11a uses a different Ng radio frequency than IEEE 802 11b and IEEE 802 119 All wireless networking components must use
63. ive This guide includes information on using Windows using the Internet sending a fax and changing power saving settings as well as other topics Q To access the Using Your Computer guide m Click Start All Programs then click Gateway Documentation O Online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program You can access most online help information by selecting a topic from a Help menu or by clicking a Help button 2 Gateway Homepage Microsoft Internet Explorer File Edit View Favorites Tools You can search for information by viewing the help contents checking the index searching for a topic or keyword or browsing through the online help E Microsoft Internet Explorer 1E EF Hide Options Web Help Contents Index Search Favorites Finding the Web Pages You Want Browsing the Web Offline Printing and Saving Information Sending Information over the Internet Safe Understanding Security and Privacy on the e Controlling Access to Inappropriate Interne Customizing Your Web Browser Accessibility mg Mi 48i clu meto Getting started with Internet Explorer With an Internet connection and Internet Explorer you can find and view information about anything on the Web Just click the topics below to get started You ll find more information to help you browse the Internet i
64. known to the State of California to cause cancer o birth defects or reproductive harm Telecommunications per Part 68 of the Code of Federal Regulations CFR 47 applicable to products fitted with USA modems Your modem complies with Part 68 of the Code of Federal Regulations CFR 47 rules On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number REN for this device If requested this information must be provided to the telephone company A telephone line cord with a modular plug is required for use with this device The modem is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant See installation instructions for details 135 The Ringer Equivalence Number REN is used to determine the number of devices which may be connected to the telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENS contact the local telephone company If this device causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required The telephone company may request that you disconnect the equipment until the problem is resolved
65. l albums of music or several gigabytes of data can fit on a single disc You can play DVDs with the DVD program or Windows Media Player Tips 4 Tricks For more information about playing DVDs see Playing DVDs in Using Your Computerwhich has y been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation 40 Creating CDs and DVDs You can use the CD and DVD burning program on your computer to copy tracks from a music CD to your hard drive copy or create data CDs and DVDs create music CDs create video DVDs and more Tips amp Tricks For more information about creating CDs and DVDs see Creating CDs and DVDs in Using Your VY Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation Using the memory card reader You can use memory cards to transfer pictures from a digital camera to your notebook You can also use the memory card reader to transfer data between your notebook and a device that uses memory cards such as a PDA MP3 player or cellular phone Memory card types The memory card reader supports Memory Stick Memory Stick Pro MultiMediaCard and Secure Digital 41 Inserting a memory card To use a memory card 1 Remove the protector from the memory card slot For the location of the memory card slot see Left side on page 11 2 Insert the memory card into
66. l the battery clicks into place 4 Slide the battery lock to the locked position O 20 www gateway com Connecting the AC adapter You can run your notebook using an AC adapter or your notebook s battery The battery was shipped to you partially charged You should use the AC adapter right away to fully charge the battery Allow three hours for the battery to fully charge Important vi If the battery is not fully charged before you use your notebook on battery power for the first time the battery life may be much shorter than you expect If the battery life seems short even after being charged for three hours the battery may need to be recalibrated For information on recalibrating the battery see Recalibrating the battery on page 49 To connect the AC adapter 1 Connect the power cord to the AC adapter Caution A p te Make sure that you use the AC adapter that came with your notebook or one of the same type purchased from Gateway Replace the power cord if it becomes damaged The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged www gateway com 21 22 2 Connect the AC adapter to your notebook s power connector 4 3 Plug the power cord into a wall outlet The battery charge indicator turns on see Top on page 10 for the location of the battery charge indicator If the battery charge indicator does not turn on co
67. letely off The next time you turn on your notebook it reads the memory information from the hard drive and opens the programs and documents that were open when you activated Hibernate mode Using power saving modes Always save your work before using Standby mode In Standby mode your notebook reduces or turns off the power to most devices except memory However the information in memory is not saved to the hard drive If power is interrupted the information is lost When in Hibernate mode your notebook saves all memory information to the hard drive then turns the power completely off If your notebook is and you want to then On Enter Standby mode Press FN F3 On Enter Hibernate Click Start then click mode must be Turn Off Computer Press and hold activated SHIFT then click Hibernate In Standby or Exit Standby or Press the power button Hibernate mode Hibernate mode 54 Chapter 6 Upgrading Your Notebook T a f AI D A 6 KE a T m Adding and replacing memory m Replacing the hard drive 55 Preventing static electricity discharge Important Before installing memory or replacing the hard drive you should read and understand the Ng information in this section The components inside your notebook are extremely sensitive to static electricity also known as electrostatic discharge ESD Warning To avoid exposure to dangerous electrical voltages and moving parts turn
68. listed below Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane 802 11B also known as wireless Ethernet or Wifi and Bluetooth communication devices are examples of devices that provide wireless communication Warning Warning Caution gt Caution gt Important IN In environments where the risk of interference to other devices or services is harmful or perceived as harmful the option to use a wireless device may be restricted or eliminated Airports Hospitals and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated When in environments where you are uncertain of the sanction to use wireless devices ask the applicable authority for authorization prior to use or turning on the wireless device If your system came equipped with an internal embedded wireless device do not operate the wireless device unless all covers and shields are in place and the system is fully assembled Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless device will void the authorization to use it Please contact Gateway for service Only use drivers approved for the country in which the device will be used See the Gateway System Restoration Kit or con
69. lready open or the modem has failed to respond the modem did not pass diagnostics O Help and For more information about modem Support troubleshooting click Start then click Help and Support O Type the keyword modem troubleshooting in the Search box search E then click the arrow The modem is noisy when it dials and connects When your modem tries to connect to another modem it begins handshaking Handshaking is a digital getting acquainted conversation between the two modems that establishes connection speeds and communication protocols You may hear unusual handshaking sounds when the modems first connect If the handshaking sounds are too loud you can turn down the modem volume Q To turn down the modem volume 1 I Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Printers and Other Hardware Click Double click the Phone and Modem Options icon then click the Modems tab Click the modem you want to adjust then click Properties Click the Modem tab then adjust the Speaker volume control Click OK twice to close the Phone and Modem Options dialog box O Mouse The external mouse does not work m Make sure that the mouse cable is plugged in correctly m Shut down and restart your notebook m Remove all extension cables and switch boxes H Try a mouse you know is working to make sure that the mouse port Works The ex
70. m Make sure that your AC power adapter is connected correctly to your notebook For more information see Connecting the AC adapter on page 21 m If your notebook is plugged into a surge protector make sure that the surge protector is connected securely to an electrical outlet turned on and working correctly To test the outlet plug a working device such as a lamp into the outlet and turn it on m Make sure that the AC power adapter cables are free from cuts or damage Replace any damaged cables Your notebook is not working on battery power m Make sure that the battery is installed correctly For more information see Installing the battery on page 20 m Make sure that the battery is fully recharged For more information see Recharging the battery on page 49 m Make sure that the battery is calibrated correctly For more information see Recalibrating the battery on page 49 Printer The printer will not turn on m Make sure that the printer is online Many printers have an online offline button that you may need to press m Make sure that the power cable is plugged into an AC power source The printer is on but will not print m Checkthe cable between the printer and your notebook Make sure that it is connected to the correct port m Make sure that the printer is online Many printers have an online offline button that you may need to press so the printer can start printing Press the button to put the printer
71. me level using hardware controls If you are using external speakers turn the knob on the front of the speakers OR Press the volume control on the notebook For more information see Right side on page 12 O Tips amp Tricks For instructions on how to adjust the volume in Windows see Adjusting the Volume in Using y Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation 35 36 www gateway com Chapter 4 Using Drives and Ports m Using DVD drives m Using the media card reader m Using a PC Card m Viewing the display on a monitor or projector 37 Using the DVD drive You can use your notebook to enjoy a wide variety of multimedia features Identifying drive types Your Gateway notebook may contain one of the following drive types Look on the front of the drive for one or more of the following logos If your drive has this logo This is your drive type Use your drive for Combination Installing programs disk DVD DVD CD RW drive playing audio CDs JI playing DVDs accessing GENE data and recording music and data to CD R or CD RW discs You cannot use this drive to create DVDs ROM DVD RW Drive Installing programs playing audio CDs DyD ReWitabie playing DVDs accessing data recording music and data to CD R or CD RW discs and recording video and data to DVD RAM DVD R
72. mplete the following steps until it turns on a Unplug the adapter from your notebook then plug it back in D Press FN F1 to toggle the status lights on and off WWW gateway com 4 When you finish using your notebook for the first time turn off your notebook and leave your notebook connected to AC power until the battery charge indicator turns off Warning Important U o Do not attempt to disassemble the AC adapter The AC adapter has no user replaceable or user serviceable parts inside The AC adapter has dangerous voltages that can cause serious injury or death Contact Gateway about returning defective AC adapters If the battery charge indicator does not turn off after three hours contact Gateway Customer Care at support gateway com Protecting from power source problems During a power surge the voltage level of electricity coming into your notebook can increase to far above normal levels and cause data loss or system damage Protect your notebook and peripheral devices by connecting them to a surge protector which absorbs voltage surges and prevents them from reaching your notebook Warning O High voltages can enter your notebook through both the power cord and the modem connection To protect your notebook and avoid electrical shock use a surge protector If you have a telephone modem use a surge protector that has a modem jack If you have a cable modem use a surge protector that has an a
73. n the Help Contents Basic setup If you aren t connected to the Internet or you want to create a new connection click this link e Setup an Internet connection Learning about Internet Explorer lt www gateway com 7 www gateway com Chapter 2 Checking Out Your Gateway Notebook i m Identifying features m Locating your notebook s model and serial number m Locating the Microsoft Certificate of Authenticity m Locating the specifications for your notebook m Purchasing accessories Top Power and battery charge indicators h Kema qge D c LCD panel release latch Component Description Power indicator LED on notebook is on LED blinking notebook is in Standby mode LED off notebook is off Battery charge LED on battery is charging indicator LED blinking battery charge is very low LED off battery is fully charged LCD panelrelease Open the LCD panel by sliding the release latch latch 10 www gateway com Left side fear tn Ventilation fan Component Icon Ventilation fan USB ports ec IEEE 1394 port 1394 Memory card reader PC Card slot USB ports Memory PC Card card reader slot IEEE 1394 port Description Helps cool internal components Caution Do not block or insert objects into these slots If these slots are blocked your notebook may overheat resulting in unexpected shutdown or permanent damage to
74. nded to be used indoors In some areas use of these devices outdoors is prohibited Operation of this device is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device Caution Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless A device will void the authorization to use it Contact Gateway for service Caution The transmitting device embedded in this system may not be used with any antenna other than the A one provided with the system Caution In order to comply with FCC requirements this transmitter must not be operated or co located in A conjunction with any other transmitter or antenna installed in the notebook Unintentional emitter per FCC Part 15 134 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does c
75. ne noise Wiggle the modem cable to see if that makes a difference Make sure that the connectors are free from corrosion and all screws in the wall or telephone wall jack are secure You can also call your telephone service and have the telephone line checked for noise or low line levels Try another telephone line either a different telephone number in your house or a telephone line at a different location If you can connect on this line call your telephone service Try connecting with the modem at a lower connection speed If reducing the connect speed lets you connect call your telephone service The telephone line may be too noisy You cannot connect to the Internet The ISP may be having technical difficulties Contact your ISP for technical support See if the modem works with a different communications program The problem may be with just one program Review the troubleshooting information under Internet on page 80 Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K Other factors such as line noise telephone service provider equipment or ISP limitations may lower the speed even further If your notebook has a v 90 modem the speed at which you can upload send data is limited to 33 6K If your notebook has a v 92 modem the speed at which you can upload data is limited to 48K Your ISP may not support 48K uploads Your fax
76. ng the DVD drive on page 38 This drive may be a combination DVD CD RW or DVD RW drive To determine the type of drive in the notebook examine the drive tray s plastic cover and compare the logo to those listed in Identifying drive types on page 38 Component Icon Description Power Plug the AC adapter cable into this connector connector Back c Gateway Ethernet jack Kensington lock slot Modem jack Monitor port Component Icon Description Ethernet jack Plug a 10 100 Ethernet network cable into this jack Modem jack Plug a modem cable into this jack Monitor port Plug an analog VGA monitor into this port Kensington lock slot Secure your notebook to an object by connecting a Kensington cable lock to this slot ep O amp te www gateway com 13 Bottom Battery latch Hard drive bay Component Battery Battery latch Hard drive bay Memory bay Battery lock 14 Battery Battery lock Memory bay Description Provides power when the notebook is not plugged into AC power Slide to release the battery For more information see Changing batteries on page 51 The hard drive is located in this bay For more information see Replacing the hard drive kit on page 59 Install as many as two memory modules into this bay For more information see Adding or replacing memory on page 57 Slide to unlock the battery For more information see Changing batteries on pa
77. not plugged into the headphone jack If you are using powered speakers make sure that they are plugged in and turned on Clean the disc For more information see Cleaning CDs or DVDs on page 66 Your notebook may be experiencing some temporary memory problems Shut down and restart your notebook Reinstall the audio device drivers For more information see Downloads on page 4 A DVD movie will not play Make sure that the label or side you want to play is facing up then try again Shut down and restart your notebook Clean the DVD For more information see Cleaning CDs or DVDs on page 66 DVD discs and drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution To be able to play a DVD the disc s regional code and your DVD drive s regional code must match 77 The regional code on your DVD drive is determined by your notebook s delivery address The regional code for the United States and Canada is 1 The regional code for Mexico is 4 Your DVD drive s regional code must match the regional code of the disc The regional code for the disc is on the disc disc documentation or packaging If the DVD movie does not play the disc s regional code and your DVD drive s regional code may not match m Make sure that a DVD player program has been installed on your notebook Tips amp Tricks For instructions on playing a DVD see Playing a amp y DVD on page 40
78. notebook People are sending you e mail messages but you have not received any mail m Click the receive button in your e mail program m Makesure that your account with your Internet service provider ISP is set up correctly Contact your ISP for technical support Keyboard The external keyboard does not work m Make sure that the keyboard cable is plugged in correctly m Remove all extension cables and switchboxes m Clean the keyboard by using an aerosol can of air with a narrow straw like extension to remove dust and lint trapped under the keys m Try a keyboard that you know works to make sure that the keyboard port works m If you spilled liquid in the keyboard turn off your notebook and unplug the keyboard Clean the keyboard and turn it upside down to drain it Let the keyboard dry before using it again If the keyboard does not work after it dries you may need to replace it 81 A keyboard character keeps repeating or you see a Keyboard stuck or Key failure error message m Make sure that nothing is resting on the keyboard m Make sure that a key is not stuck Press each key to loosen a key that might be stuck then restart your notebook You are pressing a letter key and a number appears on the screen m The numeric keypad is turned on See System key combinations on page 30 for instructions on turning off your numeric keypad Memory You see a Memory error message m Make sure that th
79. ntenna cable TV jack During an electrical storm unplug both the surge protector and the modem 23 Starting your notebook To start your notebook 1 Slide the latch on the front of your notebook then lift the LCD panel 2 Press the power button located above the keyboard Power button TT Tos ae toe Tal AT Cy v pea IN The power button is preset to On Off mode However you can also set it to function in Standby Resume mode Tips amp Tricks For more information about changing the power button mode see Changing Power saving ey Settings in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation 24 www gateway com 3 If you are starting your notebook for the first time follow the on screen instructions to set up your notebook O Waking up your notebook When you have not used your notebook for several minutes or if you close the LCD panel without turning off your notebook it may enter a power saving mode called Standby While in Standby the power indicator flashes If your notebook is in Standby mode press the power button to wake it up Tips amp Tricks For more information about changing the power button mode see Changing Power saving y Settings in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documen
80. off but some electrical current still flows o through your notebook To avoid possible injury from electrical shock unplug the power cord and modem cable from the wall outlets Always turn off your notebook and other peripherals before cleaning any components Also remove the battery before cleaning any components Use a damp lint free cloth to clean your notebook and other parts of your system Do not use household abrasive or solvent cleaners because they can damage the finish on components Your notebook is cooled by air circulated through the vents on the case so keep the vents free of dust With your notebook turned off and unplugged brush the dust away from the vents with a damp cloth Be careful not to drip any water into the vents Do not attempt to clean dust from the inside of your notebook Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow straw like extension to remove dust and lint trapped under the keys 65 If you spill liquid on the keyboard turn off your notebook and turn the notebook upside down Let the liquid drain then let the keyboard dry before trying to use it again If the keyboard does not work after it dries you may need to replace it Cleaning the notebook screen To clean a notebook LCD screen use a soft cloth and water to clean the LCD screen Squirt a little water on the cloth never directly on the screen and wipe the screen with
81. online m Check the port and cable for bent or broken pins m If the printer you want to print to is not the default printer make sure that you have selected it in the printer setup To set a default printer 1 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Printers and Other Hardware 2 Click Double click the Printers and Faxes icon The Printers and Faxes window opens 3 Right click the name of the printer you want to be the default printer then click Set as Default Printer O m Reinstall the printer driver See the guide that came with your printer for instructions on installing the printer driver You see a Printer queue is full error message m Make sure that the printer is not set to work offline 89 To make sure that the printer is not set to work offline 1 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Printers and Other Hardware 2 Click Double click the Printers and Faxes icon The Printers and Faxes window opens 3 Right click the name of the printer you want to use If the menu shows a check mark next to Use Printer Offline click Use Printer Offline to clear the check mark O Help and For more information about printer troubleshooting Support click Start then click Help and Support Type the keyword printer troubleshooter in the Sear
82. ork Properties AE Network name SSID RG1000 1ff60a Wireless network key WEP This network requires a key for the following Data encryption WEP enabled C Network Authentication Shared mode Network key ff60a Key format ASCII characters v Key length 40 bits 5 characters w Key index advanced 0 C The key is provided for me automatically C This is a computer to computer ad hoc network wireless access points are not used Type the name of the network in the Network name SSID box Set the Wireless network key WEP settings to match those set on the access point router Make sure that the This is a computer to computer ad hoc network wireless access points are not used check box is not selected Click OK to close the Wireless Network Properties dialog box Your network should be running Go to Testing your network on page 114 O Help and For more information about configuring a wireless Support network click Start then click Help and Support Type the keyword wireless network in the Search box search E3 then click the arrow www gateway com 113 Testing your network 114 Now that your home network is set up log onto one of your computers and access a favorite Internet Web site If you are unable to connect to the Internet Run the New Connection Wizard see Sharing an Internet connection on page 115 Check all physical cable connections Compa
83. ou must install a PC card or USB adapter O Creating an wireless network Making sure your broadband connection works Before you change anything about your home setup make sure that your broadband connection is working correctly To test the connection log onto the Internet using your current setup If the connection is not working contact your Internet service provider Important If you do not have a broadband connection already installed make the necessary arrangements with T your ISP Be sure to find out how soon after the installation the line will be activated Important Broadband Internet settings will differ from ISP to ISP Before you begin setting up your network you Ng should contact your ISP for any specific instructions they have for setting up a network Naming the computers and the workgroup Each computer on your network must have a unique name and be identified as part of a workgroup This must be done individually on each computer 101 o To identify this computer on the network 1 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Performance and Maintenance The Performance and Maintenance window opens Click Double click System The System Properties dialog box opens Click Computer Name Click Change The Computer Name Changes dialog box opens oF ON Type a unique computer name in the Computer name box This name iden
84. oup sections The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label If the country you will be using the wireless device in is not listed please contact your local Radio Approval agency for requirements Wireless devices are closely regulated and use may not be allowed The power output of the wireless device or devices that may be embedded in your notebook is well below the RF exposure limits as known at this time Because the wireless devices which may be embedded into your notebook emit less energy than is allowed in radio frequency safety standards and recommendations Gateway believes these devices are safe for use Regardless of the power levels care should be taken to minimize human contact during normal operation Measurements have been performed to show that the RF exposure is below what is considered safe limits however care should be taken to make sure the user or bystanders keep the transmitter away from their body when the wireless device is transmitting The transmitting antenna installed in the top third of the lid should be used in a manner to maintain 20 cm 8 inches from user s or bystander s bodies The wireless devices installed in this system are intended to be used indoors In some areas use of these devices outdoors is prohibited Some circumstances require restrictions on wireless devices Examples of common restrictions are
85. our notebook For example you can take your notebook from your home office to your patio without losing a connection to your network Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11a IEEE 802 11b and IEEE 802 11g communication devices are examples of devices that provide wireless communication For more information see System key combinations on page 30 97 98 Important If your computer came equipped with an internal radio frequency wireless device see Safety Ng Regulatory and Legal Information on page 129 for general wireless regulatory and safety guidelines To find out if your computer has an internal wireless device check the device manager For more information see Determining if wireless networking is already installed on your computers on page 100 Important Note any antenna placement constraints in the user guide of each type of wireless device in your n network Important The speed of a wireless network is related to signal strength Signal strength is affected by the distance n between your wireless network devices by radio interference and by interference from natural obstructions such as walls floors and doors The most common way to set up a wireless network is Dynamic Host Control Protocol DHCP using a wireless access po
86. plug all power cables and modem cables from the wall outlets before cleaning the system Unplug the system from the wall outlet and refer servicing to qualified personnel if The power cord or plug is damaged Liquid has been spilled into the system The system does not operate properly when the operating instructions are followed The system was dropped or the cabinet is damaged The system performance changes Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway Warning Do not use Gateway products in areas classified as hazardous locations Such areas include patient Q care areas of medical and dental facilities oxygen laden environments or industrial facilities Warning To reduce the risk of fire use only No 26 AWG or O larger telecommunications line cord 131 Regulatory compliance statements Wireless Guidance 132 Low power Radio transmitting type devices radio frequency RF wireless communication devices may be present embedded in your notebook system These devices may operate in the 2 4 GHz i e 802 11B G LAN amp Bluetooth 5 2 GHz i e 802 11A LAN and traditional cellular or PCS cellular bands i e Cellular data modem The following section is a general overview of considerations while operating a wireless device Additional limitations cautions and concerns for specific countries are listed in the specific country sections or country gr
87. porated in newer publication editions Gateway may improve and or change products described in this publication at any time Due to continuing system improvements Gateway is not responsible for inaccurate information which may appearin this manual For the latest product updates consult the Gateway Web site at www gateway com In no event will Gateway be liable for direct indirect special exemplary incidental or consequential damages resulting from any defect or omission in this manual even if advised of the possibility of such damages In the interest of continued product development Gateway reserves the right to make improvements in this manual and the products it describes at any time without notices or obligation Trademark Acknowledgments Gateway and the Black and White Spot Design are trademarks or registered trademarks of Gateway Inc in the U S and other countries SpotShop Spotshop com and Your Ware are trademarks of Gateway Inc Intel Intel Inside logo and Pentium are registered trademarks and MMX is a trademark of Intel Corporation Microsoft MS MS DOS and Windows are trademarks or registered trademarks of Microsoft Corporation All other product names mentioned herein are used for identification purposes only and may be the trademarks or registered trademarks of their respective companies Macrovision statement If your notebook has a DVD drive and an analog TV Out port the following paragraph applies This produ
88. re the status lights on the front of the access point router with the patterns described in the access point router literature Temporarily turn off any firewall software on your desktop computer Turn off all of the devices then power them back on Refer to your access point router s troubleshooting information Sharing your resources Sharing an Internet connection Internet sharing lets all computers on the network access the Internet at the same time using one Internet service provider ISP connection Important vi Important vi Q To set up Internet Explorer on each computer on your network The Internet setup procedure uses the Windows XP New Connection Wizard and Internet Explorer The example screens show those Screens that typically appear in the course of using the wizard If your Internet connection differs from that used in this example you may encounter additional screens or screens with different selections Make sure that you read each screen in the wizard and make your selections based on your particular Internet connection situation If you use a browser other than Internet Explorer see the help provided with that browser for configuring it for use on a network If you are using a dial up modem instead of a broadband connection see the documentation that came with your access point router for the correct procedure 1 Make sure that the access point router is turned on and configured as instructed by
89. re you can run an Ethernet cable from the access point router to your cable or DSL modem Configuring the access point router Important The following configuration information applies to the Linksys wireless access point router with 4 port n switch For any other brand or model of access point router see the manufacturer s documentation which may accompany the access point router or be available from the manufacturer s Web site Q To configure the Linksys wireless access point router with 4 port switch 106 1 Plug one end of a straight through cable into the WAN port on the wireless access point router and the other end into the DSL or cable modem Plug one end of the power adapter into the AC connector on the router and the other end into a grounded 110V electrical outlet Turn on the DSL or cable modem Press the reset button on the wireless access point router Temporarily connect a computer to the wireless access point router using a straight through cable and turn the computer on From the computer plugged into your wireless access point router open your Web browser In the browser s Address box type http 192 168 1 1 then press ENTER When prompted for a username and password leave the username box empty and type admin in the password box then click OK The setup page opens Enter the following values in the appropriate fields 10 11 Host Name and Domain Name Check with your ISP to see if entr
90. rmissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the inside wiring associated with a single line individual service may be extended by means of a certified connector assembly The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations 137 Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should make sure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Warning To avoid electrical shock or equipment malfunction do not attempt to make electrical ground QD connections by yourself Contact the appropriate inspection authority or an electrician as appropriate The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of dev
91. roup are listed For more information about workgroups see Naming the computers and the workgroup on page 101 5 Double click the name of the computer containing the drive or folder you want to view All shared drives and folders are listed O Mapping a network drive After a drive or folder on one computer is mapped as a drive on another computer the contents of the drive or folder can be accessed as if the drive were attached directly to the computer For example the My Documents folder on computer 1 is mapped as the Z drive on computer 2 To access the My Documents folder on computer 1 from computer 2 double click the Z drive To map a network drive 1 Locate the drive or folder by completing the steps in Viewing shared drives and folders on page 121 2 Right click the drive or folder then click Map Network Drive The Map Network Drive wizard opens 3 Click the arrow button to open the Drive list then click the drive letter you want to map this drive or folder to 4 Click Reconnect at Logon if you want to reconnect to this drive or folder each time you log on to the network 5 Click Finish Opening files across the network To open files across the network 1 Start the program for the file you want to open 2 Click File then click Open 122 3 Browse to the network drive that contains the file you want to open 4 Double click the folder containing the file then double click the file Copying f
92. ry Gateway notebook uses the latest technology and passes through the most stringent quality control tests to ensure that you are provided with the best product possible Your new Gateway notebook is designed to provide an exceptional balance of performance and portability Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience This design provides you with maximum performance when plugged into AC power balanced with optimized battery life when on battery power Please read this manual carefully to familiarize yourself with our range of services and support We ve highlighted some basic care and safety information to help you keep your notebook in good operating condition Gateway stands behind our value proposition to our customers to provide best of class service and support in addition to high quality brand name components at affordable prices If you ever have a problem our knowledgeable dedicated customer service department will provide you with fast considerate service We sincerely hope that you will receive the utmost satisfaction and enjoyment from your new Gateway notebook for years to come Thanks again from all of us at Gateway Gateway Web site Gateway s online support is available 24 hours per day 7 days per week and provides the most current drivers product specifications tutorials and personalized inform
93. ses the following items list If you do not see TCP IP drag the scroll bar to see more choices 5 Click Properties The Internet Protocol TCP IP Properties dialog box www gateway com 6 Click the General tab Internet Protocol TCP IP Properties General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Gi O Use the following IP address Obtain DNS server address automatically O Use the following DNS server addresses 7 Click Obtain an IP address automatically 8 Click OK to close the Internet Protocol TCP IP Properties dialog box 9 Click OK to close the Local Area Connection Properties dialog box 10 Click x to close the Network Connections window 11 Repeat this procedure for every computer on your network O Setting up a wireless network See the instructions that came with your Wireless access point router for initial setup How you set up your access point router varies depending on the features of the access point router and your networking situation Mounting the access point router When selecting a place to mount your access point router consider the following guidelines 105 Mount your access point router as high as possible to avoid interference from natural obstacles and appliances Mount your access point router in a location whe
94. ste your time transferring files by using recordable media In addition you can map a drive on a networked computer to another computer and access the files as if they were located on the hard drive of the computer you are using Sharing peripheral devices 96 Each computer that is connected to the network can share the same peripheral devices such as a printer Select print from the computer you are currently using and your file is automatically printed on your printer no matter where it is located on your network Streaming audio and video files With a network you can store audio files such as the popular MP3 files and video files on any networked computer then play them on any of the other computers or devices connected to your network This process is called streaming Playing multi player games With a home network you can play multi player games Load a game like Microsoft Racing Madness 2 on your computers and in minutes you and your friends can race in competing cars or on competing motorcycles Help and For more information about using a network click Support Start then click Help and Support o Type one of these keywords in the Search box Search 3 then click the arrow internet sharing sharing network drives streaming network games Using a wireless network A wireless network is ideal for creating a home or office network because it lets you move about your home or office with y
95. sually need to sign up to get access through hotspot connections During the sign up process the vendor will provide you with the necessary connection information To access any new network obtain information about the network such as the SSID password key and security settings to use and enter that information See Configuring computer settings for an access point network on page 109 for instructions Caution Because hotspots typically do not enable any security measures the data that you are sending A and receiving may be vulnerable Any of the files on your notebook that are marked for sharing may be accessible to other users on the network Troubleshooting your wireless network The wireless network does not connect If you ran the Windows XP Network setup wizard your computer may be set up to use a bridge even if you do not need one To remove the network bridge 1 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Network and Internet Connections The Network and Internet Connections window opens Click Double click Network Connections The Network Connections window opens Click to select the Network Bridge icon Click File then click Delete The Confirm Connection Delete dialog box opens Click Yes When the bridge has been removed it no longer appears in the Network Connections window O The wireless utility icon shows that yo
96. tact Gateway Customer Care for additional information Every country has different restrictions on the use of wireless devices Since your system is equipped with a wireless device when traveling between countries with your system check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country 133 United States of America Federal Communications Commission FCC Intentional emitter per FCC Part 15 Low power Radio transmitter type devices radio frequency RF wireless communication devices operating in the 2 4 GHz band and or 5 15 5 35 GHz band may be present embedded in your notebook system This section is only applicable if these devices are present Refer to the system label to verify the presence of wireless devices Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label The FCC has set a general guideline of 20 cm 8 inches separation between the device and the body for use of a wireless device near the body this does not include extremities This device should be used more than 20 cm 8 inches from the body when wireless devices are on The power output of the wireless device or devices which may be embedded in your notebook is well below the RF exposure limits as set by the FCC The wireless devices installed in this system are inte
97. tart then click Help and Support Q Type the keyword Windows Update in the HelpSpot Search box search cj then click the arrow Restoring your system 70 If you need to restore your computer to its original configuration use the Restore DVD that was shipped with your computer The Restore DVD contains a copy of all programs that were preinstalled on your computer Instructions for using the Restore DVD are included with the DVD Chapter 8 Troubleshooting PEP z AM mang i Troubleshooting typical hardware and software problems Getting telephone support Using automated troubleshooting systems 71 Safety guidelines While troubleshooting your notebook follow these safety guidelines 72 Never remove the memory bay or hard drive bay cover while your notebook is turned on while the battery is installed and while the modem cable network cable and AC power adapter are connected to your notebook Make sure that you are correctly grounded before accessing internal components For more information about preventing damage from static electricity see Preventing static electricity discharge on page 56 After you complete any maintenance tasks where you remove the memory bay or hard drive bay cover make sure that you replace the cover reinstall any screws then replace the battery before you start your notebook Warning Do not try to troubleshoot your problem if power cords or pl
98. tation Turning off your notebook To turn off your notebook 1 Click Start then click Turn Off Computer The Turn Off Computer dialog box opens 2 Click Turn Off Windows shuts down and turns off your notebook Important If for some reason you cannot use the Turn Off Computer option in Windows to turn off your A notebook press and hold the power button for about five seconds then release it O 25 Restarting rebooting your notebook If your notebook does not respond to keyboard or touchpad input you may have to close programs that are not responding If closing unresponsive programs does not restore your notebook to normal operation you may have to restart reboot your notebook Q To close unresponsive programs and restart your notebook 26 1 oa fF ON o Press CTRL ALT DEL The Windows Security dialog box opens Click Task Manager The Windows Task Manager dialog box opens Click the program that is not responding Click End Task Click X in the top right corner of the Windows Task Manager dialog box If your notebook does not respond turn it off wait ten seconds then turn it on again Important If your notebook does not turn off immediately complete the following steps until the notebook n turns off 1 Press and hold the power button for about five seconds then release it 2 Unplug the power cord and remove the battery for more than 10 seconds As a part of the regular startup pro
99. tcut menus accessing 34 shortcuts opening menu 34 shutting down notebook 25 26 SO DIMM See memory sound adjusting 35 controls 35 muting 35 troubleshooting 90 speakers jack 12 specifications 17 Standby mode 25 30 54 system key 30 starting notebook 24 programs 33 static electricity 56 status indicators battery charge 10 48 Caps Lock 27 drive activity 27 hard drive 27 location 15 Num Lock 31 numeric keypad 27 31 Pad Lock 27 power 10 toggle on or off 30 91 troubleshooting 91 147 streaming audio and video 97 subnet mask entering 103 surge protector 23 Suspend 30 system identification label 16 system keys combinations 30 locating 29 system restore 70 T TCP IP protocol configuring 102 technical support automated troubleshooting 93 eSupport 17 Technical Support 93 tips before contacting 92 tutorial service 93 telephone support 92 testing network 114 touchpad buttons 32 clicking 33 double clicking 33 dragging screen objects 34 locating 15 moving pointer 32 33 moving screen objects 34 opening files folders and programs 33 opening shortcut menu 34 right clicking 34 rocker switch 32 selecting screen objects 33 troubleshooting audio 90 automated system 93 device installation 74 display 75 148 DVD drive 76 faxes 85 files 78 general guidelines 73 hard drive 79 Internet connection 80 84 IRQ conflict 74 keyboard 81 LCD panel 75 memory 82 memory card reader 82 modem 83 mouse
100. ternal mouse works erratically m Clean the mouse m Some mouse pad patterns confuse optical mice Try the mouse on a different surface Networks You cannot connect to your company network Every network is unique Contact your company computer department or network administrator for help For more information about setting up a network in your home see Networking Your Notebook on page 95 Help and For more information about network Support troubleshooting click Start then click Help and Support Qo Type the keyword network troubleshooting in the Search box search 3 then click the arrow Passwords Your notebook does not accept your password Make sure that CAPS LOCK and NUM LOCK are turned off then retype the password 87 You forgot your startup password The password feature which is set in the BIOS Setup utility is very secure with no easy way to recover a forgotten password You must return your notebook for repair Call Gateway Customer Care for instructions PC Cards You installed a PC Card and now your notebook is having problems m Make sure that you have correctly installed required software for the PC Card For more information see your PC Card s documentation m Make sure that the PC Card you installed is not causing a system resource conflict For more information on resource conflicts see Device installation on page 74 Power 88 Your notebook is not working on AC power
101. the cover screw 11 Insert the battery then turn your notebook over 12 Connect the power adapter and modem and network cables then turn on your notebook O Replacing the hard drive kit If you would like more hard drive capacity you can replace your original drive with a higher capacity drive O To replace the hard drive kit 1 Back up any data you want to transfer to the new hard drive For more information see Backing up files in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation 2 Follow the instructions under Preventing static electricity discharge on page 56 3 Turn off your notebook disconnect the AC adapter and modem and network cables 4 Tum your notebook over so the bottom is facing up 59 5 Remove the battery For more information see Changing batteries on page 51 6 Remove the hard drive bay cover screw slide the hard drive bay cover then remove it For the location of the hard drive bay cover see Bottom on page 14 7 Remove the two screws securing the hard drive kit to the notebook slide the old hard drive kit away from the hard drive connector then lift the hard drive kit out of your notebook Screws 8 If your new hard drive already includes the hard drive kit bracket go to Step 13 OR If you need to move the hard drive kit bracket from your old hard drive kit to yo
102. the same frequency A combination of IEEE 802 11a and IEEE 802 11b or IEEE 802 11a and IEEE 802 11g components will not work Some wireless devices can broadcast and receive signals on both frequencies A mixture of IEEE 802 11b and IEEE 802 11g components will result in your network running at the speed of the slower IEEE 802 11b components Tips amp Tricks When buying your access point router be sure the model includes everything your network needs VY including 802 119 support for next generation high speed wireless communications Internet security features such as a firewall to protect your network from unwanted intruders Wireless security features such as 128 bit WEP encryption 4 port switch to eliminate the need for additional network hardware DHCP server dynamic IP address assignment to automatically configure network and IP addresses Determining if wireless networking is already installed on your computers gt To determine if wireless networking is already installed on your computer 1 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Performance and Maintenance 2 Click Double click System click the Hardware tab then click Device Manager The Device Manager window opens 100 3 Click the plus in front of Network adapters The wireless networking device installed in your computer is listed If one is not listed y
103. tifies the computer to other users on the network Use a computer name of up to 15 characters with no blank spaces Each computer name must be unique on your network All numeric computer names are not allowed Names must contain some letters 6 Type a name for your workgroup in the Workgroup box Use a workgroup name of up to 15 characters with no blank spaces The workgroup name must be the same for all computers in your network workgroup and the name must be different than any computer name on your network 7 Click OK to close the Computer Name Changes dialog box O Important You must give each computer on the network a unique Computer Name and the same Workgroup n Name Configuring the TCP IP protocol 102 A networking protocol is a language computers use to talk to each other One of several available protocols must be set up on each computer you plan to use on your network We recommend you use the Transmission Control Protocol Internet Protocol TCP IP which is widely accepted and compatible for local area networks LANs as well as for Internet communications When networking is set up in Windows XP or Windows 2000 TCP IP is automatically installed as the default protocol Terms you should know DHCP Dynamic Host Configuration Protocol DHCP enables an access point router to temporarily assign an IP address to a computer on the network IP Address Internet Protocol IP address is a number that uniquely ident
104. tion Wizard Getting Ready The wizard is preparing to set up your Intemet connection How do you want to connect to the Intemet O Choose from a list of Intemet service providers ISPs For a dial up connection you will need your account name password and a phone number for your ISP For a broadband account you wont need a phone number Use the CD got from an ISP 7 Click Set up my connection manually then click Next The Internet Connection screen opens New Connection Wizard Intemet Connection How do you want to connect to the Intemet O Connect using a dial up modem This type of connection uses a modem and a regular or ISDN phone line O Connect using a broadband connection that requires a user name and password This is a high speed connection using either a DSL or cable modem Your ISP may refer to this type of connection as PPPoE Oi connection It is always active and doesnt require you to sion in 8 Click the type of Internet connection you are setting up then click Next www gateway com 117 9 Click Finish 10 Repeat this procedure for each computer on your network Go to Accessing the Internet on page 118 O Accessing the Internet To access the Internet from your computer 1 Make sure that the access point router is turned on 2 Open Internet Explorer O Sharing drives and printers With a network you can share drives for example hard drives diskette driv
105. tor a monitor or projector must be plugged into the monitor port on your notebook Both displays at the same time For more information see Viewing the display on a projector or monitor on page 45 Press and hold FN then press this system key F7 Av F8 KA F9 F10 E F11 I To Decrease the brightness of the display Increase the brightness of the display Play or Pause the CD or DVD Stop playing the CD or DVD Skip back one CD or DVD song or track Skip ahead one CD or DVD song or track Turn on Num Lock so you can use the numeric keypad Press this key combination again to turn off Num Lock The Num Lock status indicator appears when this function is turned on 31 Using the EZ Pad touchpad The EZ Pad consists of a touchpad two buttons and a scroll zone Scroll zone Touchpad Gn Left button Right button aps rune When you move your finger on the touchpad the pointer arrow on the screen moves in the same direction You can use the EZ Pad left and right buttons below the touchpad to select objects 32 www gateway com Tips amp Tricks pa For instructions on how to adjust the double click speed pointer speed right hand or left hand configuration and other touchpad settings see Changing the mouse or touchpad settings in Usin
106. tus indicators are not functioning m Make sure the status indicators are turned on Press FN F1 to toggle the indicators Video The projector or external monitor is not working m Make sure that you have pressed FN F4 to activate the external monitor option m Make sure that the monitor is turned on and that the video cable is connected correctly 91 Telephone support Before calling Gateway Customer Care 92 If you have a technical problem with your notebook follow these recommendations before contacting Gateway Customer Care m Make sure that your notebook is connected correctly to a grounded AC outlet that is supplying power If you use a surge protector make sure that it is turned on m Ifa peripheral device such as a keyboard or mouse does not appear to work make sure that all cables are plugged in securely m If you have recently installed hardware or software make sure that you have installed it according to the instructions provided with it If you did not purchase the hardware or software from Gateway see the manufacturer s documentation and technical support resources m If you have how to questions about using a program see m Online Help m Printed documentation m The Microsoft Windows documentation m The software publisher s Web site m See the troubleshooting section of this chapter Warning To avoid bodily injury do not attempt to troubleshoot your notebook problem if o Power cords or pl
107. ua 91 Telephone support es 92 Before calling Gateway Customer Care 92 Telephone numbers eese 93 9 Networking Your Notebook 95 Introduction to networking Bi 96 Using sa network ma da Rue NG PLANG IW ESPERE Quee 96 Using a wireless network 0 00 eect tee 97 Creating an wireless network 00000 cece eee eee 101 Making sure your broadband connection works 101 Naming the computers and the workgroup sure 101 Configuring the TCP IP protocol 0c eee eee eee 102 Setting up a wireless network 00 00 e eee eee 105 Testing your network 0 eee 114 Sharing your resources 0 cee 115 Sharing an Internet connection eee eee eee 115 Sharing drives and printers 00000 cece eee Using the network nee 121 Connecting to hotspots seres 124 Troubleshooting your wireless network a 125 A Safety Regulatory and Legal Information 129 141 Chapter 1 Getting Help m Gateway Web site m Using the m Using Help and Support m Using Your Computer guide m Usingonline help Thankyou for purchasing our notebook You ve made an excellent decision choosing Gateway We re sure that you ll be pleased with the outstanding quality reliability and performance of your new notebook Each and eve
108. ugs are damaged Liquid has been spilled into your notebook Your notebook was dropped The case was damaged Instead unplug your notebook and contact a qualified computer technician m Have your customer ID serial number and order number available along with a detailed description of your problem including the exact text of any error messages and the steps you have taken m Makesure that your notebook is nearby at the time of your call The technician may have you follow troubleshooting steps Telephone numbers Gateway offers a wide range of customer service customer care and information services Automated troubleshooting system Service description How to reach Use an automated menu system and your telephone 800 846 2118 keypad to find answers to common problems Telephone numbers You can access the following services through your telephone to get answers to your questions Resource Gateway s fee based software tutorial service Gateway Customer Care America Online Sales accounting and warranty Service description Get tutorial assistance for software issues billed by the minute Talk to a Gateway Customer Care representative about a non tutorial technical support question See Before calling Gateway Customer Care on page 92 before calling Get support for your America Online ISP account Get information about available systems pricing orders billing statements warr
109. ugs are damaged if your notebook was D dropped or if the case was damaged Instead unplug your notebook and contact a qualified computer technician First steps If you have problems with your notebook try these things first Make sure that the AC power adapter is connected to your notebook and an AC outlet and that the AC outlet is supplying power If you use a power strip or surge protector make sure that it is turned on If a peripheral device such as a keyboard or mouse does not work make sure that all connections are secure Make sure that your hard drive is not full If an error message appears on the screen write down the exact message The message may help Gateway Customer Care in diagnosing and fixing the problem If you added or removed peripheral devices review the installation procedures you performed and make sure that you followed each instruction If an error occurs in a program see the program s printed documentation or the online help Help and For more information about troubleshooting click Support Start then click Help and Support Type the keyword troubleshooting in the Search DOX search 5 then click the arrow 73 Troubleshooting Troubleshooting topics are listed in alphabetical order Audio Audio troubleshooting is covered under Sound on page 90 Battery Battery troubleshooting is covered under Power on page 88 CD drives CD drive troubleshootin
110. unsaved work To monitor the battery charge m Double click the power cord icon ia or battery icon in the taskbar The Power Meter dialog box opens Important M If the power cord or battery icon does not appear on the taskbar click the show hidden icons L2 button If the icon still does not appear make sure that Always show icon on the taskbar is checked on the Power Options Properties Advance tab For more information see Changing advanced settings in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation m Look at the battery charge indicator LED off battery is fully charged LED on battery is charging LED blinking battery charge is very low Important M This LED only lights up when the notebook is connected to AC power For the location of the battery charge indicator see Top on page 10 m Wait for a Low Battery warning message to appear 48 If your battery charge indicator displays what looks like an inaccurate charge you may need to recalibrate the battery For more information see Recalibrating the battery on page 49 Recharging the battery The battery recharges while it is installed and your notebook is connected to AC power While the battery is recharging the battery charge indicator turns on and the battery icon in the taskbar has a lightning bolt 4 Important If t
111. ur work and turn off your notebook 2 Close the LCD panel 3 Tum your notebook over so the bottom is facing up 51 4 Slide the battery lock to the unlock position slide the battery release latch then slide the battery out of the notebook 5 Slide a recharged battery into the notebook until it snaps into place 6 Slide the battery lock to the lock position 7 Turn your notebook over 8 Open the LCD panel and press the power button O Extending battery life Conserving battery power To conserve power while using the battery to power your notebook m Dim the display as low as is comfortable Remove PC Cards when you do not need them Many PC Cards use a small amount of power while inserted even if they are not being used m Modify the power management settings for maximum power savings 52 WWw gateway com Tips amp Tricks For more information about using power management settings see Changing VY Power saving Settings in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation Close the LCD panel to turn off the display while you are not using your notebook The display stays off until you open the panel again Use Hibernate mode for maximum power savings while your notebook is not in use Tips amp Tricks For more information about using Hibernate mode see Activating and using Hibernate mode in VY Usin
112. ur new hard drive go to Step 9 9 Remove the screws that secure the hard drive to the hard drive kit bracket 10 Remove the bracket from the old drive 11 Insert the new drive into the bracket so the screw holes line up 12 Replace the screws that secure the bracket to the drive 60 www gateway com 13 14 15 16 17 Slide the new hard drive kit into your notebook then replace the screws that secure the hard drive kit to the notebook Replace the hard drive bay cover and replace the cover screw Insert the battery and turn your notebook over Connect the power adapter and modem and network cables then turn on your notebook For instructions on installing Windows your drivers and your applications see the instructions that were included with the Restore DVD O 61 62 www gateway com Chapter 7 Maintaining Your Notebook HA m Caring for your notebook m Cleaning your notebook m Protecting from viruses m Updating Windows m Restoring your system 63 Caring for your notebook To extend the life of your notebook 64 Be careful not to bump or drop your notebook and do not put any objects on top of it The case although strong is not made to support extra weight When transporting your notebook we recommend that you put it in a carrying case Keep your notebook away from magnetic fields Magnetic fields can erase data on hard drives Never turn off your notebook when th
113. ur wireless network is off but when you right click the icon in the system tray and select radio on the wireless network does not turn on W Press FN F2 on the keyboard to turn the wireless network on This hot key is the master on off toggle You turned the wireless network on but it takes a while to connect m When the wireless network is turned on it automatically scans for available connections which can take approximately 30 seconds to complete 125 Your connection on the network seems intermittent m In addition to other factors the strength of a wireless connection is determined by the distance from the access point router and structural material that the signal must travel through such as walls cabinets ceilings and floors If you cannot relocate see if you can improve the connection by changing the channel of the access point router Your wireless network is running slower than you expect m If your wireless network is running slower than you expect you should check your network signal strength If you find the signal strength is low try moving to a new location to increase the signal strength Important Signal strength is affected by the distance between your wireless network devices by radio n interference and by interference from natural obstructions such as walls floors and doors Q To check the signal strength of your wireless network 1 Click Start then click Control Panel The Control P
114. user guides and other information to assist you wj NEIN emachines Click Here for eMachines Support Select Your Computer Product www gateway com 3 4D Internet Using eSupport The eSupport site is divided into five major areas Support Home Product Support Downloads Contact Us PC Tools Support Home Click Support Home then click All Support Documents to access product documentation specifications and guides You can also browse through the reference area to locate an article specific to the question you have Click Support Home then click General Tutorials to access an extensive library of how to articles and videos on topics such as making audio CDs and installing a hard drive Product Support Click Product Support to view a list of all the products that Gateway supports Downloads Click Downloads then click My Downloads to get the latest software updates for BIOS and driver upgrades By entering your serial number you get drivers specific to your notebook Click All Downloads to walk through a step by step wizard to locate your drivers Contact Us Click Contact Us to access links to customer care with a live technician including chat and e mail Click Call Us to get a list of Gateway telephone numbers for both sales and support For more information see Telephone support on page 92 PC Tools Click PC Tools to access utilities to help you manage your notebook Help and Support
115. ve it off for at least 30 seconds 3 Turn on your computer and rescan for the virus O To update Norton AntiVirus Important You received a free limited time subscription to the Norton AntiVirus service when you purchased your Ng notebook To update Norton AntiVirus after the free subscription period you must extend your subscription 1 Make sure that you are connected to the Internet 2 Click Start All Programs Norton AntiVirus then click LiveUpdate Norton AntiVirus The LiveUpdate wizard opens 3 Follow the on screen instructions to update your Norton AntiVirus program with the latest virus protection files 4 When the program has finished click Finish O 69 Updating Windows Windows Update is the online extension of Windows that helps you to keep your computer up to date Use Windows Update to choose updates for your computer s operating system software and hardware New content is added to the site regularly so you can always get the most recent updates and fixes to protect your computer and keep it running smoothly Windows Update scans your computer and provides you with a tailored selection of updates that apply only to the software and hardware on your computer To run Windows Update 1 Connect to the Internet 2 Click Start All Programs then click Windows Update 3 Click Scan for Available Updates O Help and For more information about Windows Update in Support Windows XP click S
116. w gateway com 5 Click the network you created in the Available networks list then click Connect If you are able to connect to the network in the Available networks list go to Testing your network on page 114 OR If you are unable to connect to the network in the Available networks list see Configuring computer settings for an access point network on page 109 OR If the network you created does not appear in the Available networks list see Adding an access point router on page 112 O Help and For more information about connecting to a Support wireless network click Start then click Help and Support Q Type the keyword connecting to wireless network in the Search box c3 then click the arrow Search Configuring computer settings for an access point network If you are unable to connect to an access point router in the Available networks list the most likely cause is that the access point router is using WEP security You need to configure your network settings to use the same WEP security settings as those used by the access point router 109 Q To configure computer settings for an access point wireless network 1 with the Connect to Wireless Network dialog box open click the network you want to configure your computer for then click Advanced The Wireless Network Connection Properties dialog box 110 opens 2 Click the Wireless Networks tab Wireless Network Connection
117. work area Never insert objects of any kind into the notebook ventilation openings Some products are equipped with a three wire power cord to make sure that the product is properly grounded when in use The plug on this cord will fit only into a grounding type outlet This is a safety feature If you are unable to insert the plug into an outlet contact an electrician to install the appropriate outlet f you use an extension cord with this system make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating If your system is fitted with a TV Tuner cable or satellite receiver card make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and buildup of static charges Care during use Do not walk on the power cord or allow anything to rest on it Do not spill anything on the system The best way to avoid spills is to avoid eating and drinking near your system Some products have a replaceable CMOS battery on the system board There is a danger of explosion if the CMOS battery is replaced incorrectly Replace the battery with the same or equivalent type recommended by the manufacturer Dispose of batteries according to the manufacturer s instructions 130 When the notebook is turned off a small amount of electrical current still flows through the notebook To avoid electrical shock always un
118. your cable or DSL provider 2 Click Start right click Internet then click Internet Properties The Internet Properties dialog box opens 115 3 Click the Connections tab Internet Properties General Security Privacy Content Connections Programs Advanced 4 To set up an Internet connection click Setup Dial up and Virtual Private Network settings Choose Settings if you need to configure a proxy server for a connection Local Area Network LAN settings LAN Settings do not apply to dial up connections LAN Settings Choose Settings above For dial up settings OK Cancel 4 Click Setup The New Connection Wizard opens 5 Click Next The Network Connection Type screen opens New Connection Wizard Network Connection Type What do you want to do Connect to the Intemet so you can browse the Web and read email Connect to the network at my workplace Connect to a business network using dial up or VPN so you can work from home a field office or another location Set up a home or small office network Connect to an existing home or small office network or set up a new one Set up an advanced connection Connect directly to another computer using your serial parallel or infrared port or set up this computer so that other computers can connect to it 116 www gateway com 6 Click Connect to the Internet then click Next The Getting Ready screen opens New Connec

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