InsideBusiness Payments User Manual. How it works
Contents
1. Infobox I VTNL Retail unit automotive 121113 6 00 EUR N321 2 I VT NL Retail unit automotive 142111713 5 00 EUR N321 1 n I VT FR Operations 11711713 167 00 EUR No75 1 Related actions I VTNLUSD account 11711713 5 00 USD N321 1 I VINL USD account 11711713 6 00 USD N321 2 Tabs VINE Main Account 11711713 1 00 EUR N321 1 M VTNLRC Webshop 11111713 2 00 EUR N321 2 Select All Page None 4 1234 PM Entries per page 10 i icoon InsideBusiness Payments User manual 7 Tables Working with a table There are several actions that can be performed on a table Setting the number of items per page in the Entries per page field This can be increased to a maximum of 150 e Adding and removing columns Click on the Q icon Columns can be dragged from the list to the table and dropped in the desired location Save the configurations as a View see Manage views e Selecting lines or undoing a selection Click on All to select all lines Page to select only the lines on the current page None to undo the selection e Navigating when a selection is spread out over multiple pages you can navigate between the pages with 14 4 gt pi below the table Exporting on screen data to CSV or other format e Printing on screen data to PDF e Managing a view I NG R InsideBusiness Payments Reporting Payments Administration Preferences Information lt Reporting Credit debit Generalu2. Overview of features The Customer admin basic profile gives you access to the Important Administration menu which provides the following options The features available to you e Accounts see page 23 are determined by the This menu option is used to modify the name of an account profiles account permissions e Users see page 24 and sign permissions which This menu option provides an overview of the users and you have been granted in the their profiles User Agreement Profiles see page 25 The account and signing permissions of the users can be viewed using this menu option Deviating signing permis sions for specific counterparty accounts can be set using this menu option Contact details see page 31 The contact details of the contract holder can be managed here Reporting templates see page 33 This functionality is used to determine the format in which the account information is downloaded for processing in other systems Modifications see page 35 This menu option allows you to view and authorise the modifications discussed in this chapter Companies This menu option provides an overview of the registered address and the GRID ID of the contract holder InsideBusiness Payments User manual 22 Modifying account name It is possible to change the name of the accounts included in Tip your IBP agreement The modified account name is immediately Watch the instruction video updated in the screens Chang
3. If you want to know more about a specific topic click on a line and a pop up will appear with the information This pop up provides information about a selected line in the main screen Infobox Below the menu bar you will find the infobox with information about the screen that is currently displayed The text will appear when you click the i icon on the right Move the mouse over the screen to reveal information about the various parts of the screen Related actions Related actions are located on the left side of the screen This allows you to quickly and easily perform actions related to the screen Tabs Some screens may contain tabs Select them by clicking on the tab I N G Ra InsideBusiness Payments Reporting v Payments v Administration v Preferences v Information 4 Reporting Transaction type 1 gt Information Generaluser 23 Help Sitemap Logout i Messages Exchange rates Related actions This screen shows the total amount of credit and de a 2 x View balances View transactions Moa meadi eps Combined overview per day CETA View account statements fau Total amounts Transaction type Transaction type 172 Entries View All transactions v Manage views Account Value date Amount Currency Transaction type Transactions I VT NL USD account 13 1113 5 00 USD N32 1 I VT NL USD account 1311 13 6 00 USD N321 2 I VT IT Retail unit 1211713 3 145 00 USD No81 1
4. screen displays the total book balances of account groups An account group is a group of accounts that you define your self There are two pre defined account groups available All accounts and All accounts not assigned to a group Click on the plus sign before the account group to view the bal ances of the individual accounts in the group Creating account groups To make your own account groups select Preferences and then Account groups How to create a new account group e Click on Create e Assign the account group a name and enter a description if you wish e Click on Next e Select the accounts you wish to include in the group and click on Assign Click on Close e The account group has been created How to change an existing account group e Click on the account group you wish to change The screen displaying details of the account group appears e Click on the tab Accounts e Select the account you wish to add to the account group and click on Assign e Select the account you wish to delete from the account group and click on Undo assignment e Repeat the above steps until the account group is completed e Then click on Close e The account group has been changed InsideBusiness Payments User manual 20 Tip If you have created account groups yourself make sure that the table is set to display All accounts groups so that you can see
5. so that they can be easily recognised in the authorisation screen at a later time The authorisation screen shows the date and time of the modification the user ID and the name of the user who entered the modification as well as the description you previously provided All modifications you made only come into effect once they have been authorised Modifica tions are always authorised according to the following steps There is a distinction between Authorise now and Authorise later Authorise now This involves authorising any modifications directly after you made them e Click on Finish after making the modification s You will now see the modification that are ready to be authorised e Use the Description field to provide an explanation for the modification e Click on Authorise and follow the instructions on the screen Modification Authorisation VASCO Secure PIN Entry Please enter the default current user PIN in the Pinpad reader and follow the instructions InsideBusiness Payments User manual 35 All modifications have now been incorporated All modifications Note are activated with a single electronic signature If you log out without having Click on Discard to reverse the modification s authorised or discarded a modification the modified Authorise later object will receive an In It is
6. InsideBusiness Payments User manual How it works i o Om owe my SDAN rn i Introduction InsideBusiness Payments IBP is ING s online banking solution for organisations with ambitions at home and abroad IBP gives you an overview and control over your incoming and outgoing cash flows with optimal security Now and in the future This manual provides information about the possibilities of InsideBusiness Payments Basic explanations of its various functionalities are available in the instruction videos at inginsidebusiness com InsideBusiness Payments User manual 2 Table of contents Important before you start 4 Getting to work with InsideBusiness Payments 5 Welcome screen 5 Navigating 6 Tables 8 Payments 11 Managing address book counterparties 11 Entering a payment 13 Entering an urgent payment 15 Importing a payment or batch 16 Authorising payments and batches 18 Reporting 19 Overview of balances 19 Account group 20 Viewing account statements 21 Customer admin basic 22 Note Overview of features 22 This chapter outlines Modifying account name 23 features at the disposal of Users 24 InsideBusiness Payments Overview of profiles 25 users who have a Customer Personalised profile 26 admin basic profile Group profile 26 Account permissions 27 Signing permissions 28 Counterparty mandate for specific addressee accounts 30 Managing contact details 32 Reporting templates 33 Authoris
7. _B Attia _T von Riet Authorize orders o Create transactions B Customer admin basic Abonnement administratie zelfstandig Download reporting i Downloaden rekeninginformatie Import transactions i Importeren transacties Maintain Counterparties Onderhouden wederpartijen _K Hartmans s _P Johnsson Select All Page None Administration Assigned profiles InsideBusiness Payments User manual 24 Overview of profiles Create transactions Create payments periodic payments and templates manually View counterparties Import transactions Import individual payments and batches Authorise orders Authorise or reject a payment batch Whether or not the user is actually allowed to authorise a payment batch depends on the sign permissions that have been assigned see page 28 Download reporting Download account statements and intraday transactions Maintain counterparties Maintain debtors and creditors Customer admin basic Change account name view profiles and users view account permission and signing permission maintain contact details and reporting templates Counterparty mandate and single sign Manage deviating signing permissions for specific counterpar ties One signature is needed to authorise the modification of the deviating signing permission Counterparty mandate dual sign Manage deviating signing permissions for specific counterpar ties Two signatures are ne
8. ading VT AT USD Account m US Toy production US Toy Virtual Trading VT NL Retail unit automotive Select All Page None 41h Create sign permission palate Signature class Limit Currency Single S 100 00 GBP Primary A Single S 10 000 00 EUR Entries per page 5 InsideBusiness Payments User manual 29 Counterparty Addressee If you have the additional Counterparty mandate and single Tip mandate for specific sign or Counterparty mandate and dual sign profile you may Watch the instruction video addressee accounts register for deviating addressee account signing permissions Counterparty mandate sign In this case these mandates replace the standard permissions per addressee Registering a specific addressee account sign permission e Determine whether the specific addressee account sign permission should only depend on the addressee account level 5 or also on remitter account level 6 e Click on Create sign permission on the selected level e Enter the required data e Click on Save e Click on Finish to authorise the changes e If desired provide a description of the change e Verify the changes and click on Authorise to confirm them e Follow the instructions on the screen Registering a counterparty mandate with one or two signatures If a single signature is needed to register and authorise devi ating counterparty mandate signing permissions fo
9. al investments in upgrading the programmes and improving security techniques Banking safely in InsideBusiness Payments is the responsibility of both ING and its customers Your responsibility as a customer is to protect your computer and network environment adequately against abuse by unauthorised individuals 1 Keep your security codes and your ING I Dentity Card safely stored Warn ING of any loss of your ING I Dentity Card and or PIN Use the card reader provided by ING Never leave your computer unattended Verify the payments you authorise Protect your computer against viruses and other malicious software 7 Use the internet cautiously 8 Protect your computers from intruders 9 Protect your network 10 Ensure clear lines of responsibility in your company 11 Update your operating system 12 Update your internet browser 13 Make regular backups oaPrwn If you suspect any wrongdoing please contact the Helpdesk InsideBusiness Payments immediately and explain the problem or situation Our staff will be able to assist you in checking whether your subscription has been abused and if necessary block certain features Should you have any questions please feel free to contact the Helpdesk InsideBusiness Payments http www ingcb com secure ebanking InsideBusiness Payments User manual 38 More information On inginsidebusiness com you can download documentation view instruction videos and read frequently asked questi
10. at InsideBusiness Payments User manual 10 Payments Managing address book You can use your address book to store the details Tip counterparties of your creditors and or debtors In IBP these are referred to When you enter the as addressees counterparties The profile Maintain counter addressees IBAN the details parties is required of the bank and account number are added Overview of addressees automatically e Go to Payments and then Address book in the menu bar e You can add modify and delete details e Use the Import function to import details of your address ees in CSV format see page 12 e Use the Export function to export details of your address ees in CSV format see page 12 Creating addressees e Go to Payments and then Address book in the menu bar e Click on Create addressee enter the addressee details and follow the instructions on the screen I N G R o InsideBusiness Payments Reporting ag Payments k Administration Preferences Information 4 Payments Address book Generaluser 23 Help Sitemap Logout Related actio aianei Address book 13 Entries Aa 2 0 View open payments View payment View All addressees gt Manage views templates h Addressee Used by Used as Country Name in payment Town O Energy Creditor Netherlands Green Energy BV Demodam Finance Creditor United Arab Emirates Financial Admin Services Dubai I Flexsource Cr
11. dst Type Status an Account Amount Currency Addressee Addressee her kaerra Creation date View address book VT NL Main m Payment Entered 13 1113 coe 699 00 EUR Foodserices 32502036004 Retour 699 13 11 13 14 23 04 cr Payment Entered 44111713 ear 15 00 EUR Energy 0367308827 14 11 13 11 09 01 VT NL Main INVOICE NUMBER Or Payment Entered 14 1113 ee 250 00 EUR Foodsenices 32502036004 phe 14111113 11 12 30 m Payment Entered 44 1113 a 420 00 USD uny 1250042 Toys November 44 11 13 11 23 30 Account production VTNL Main ae K Payment Entered 15 1113 Mon 213 00 EUR Foodsenices 32502036004 Invoice 13099 13111113 14 22 43 VT NL Main US Toy Vv Payment Entered 45 1113 ar 59 00 USD eh 1250042 Toys November 13 11 13 14 23 38 Ready for VTNL Main r Batch sation 15113 shone 363 41 EUR 13 1113 14 25 38 Select All Page None 4412340 Entries per page 7 e InsideBusiness Payments User manual 18 Reporting Overview of balances For an overview of the balances on your accounts choose Reporting and then Balances in the menu bar The overview of balances shows accounts that are included in your IBP agreement and user profile This screen shows you in a single overview the book balance and the value balance on the account with as well as without intraday credits and debits You can lay out this screen by creat ing one or more views Click on a detail line to view the development of the value bal ance including and excludin
12. e account name Modifying account name e Go to Administration and then to Accounts in the menu bar e Click on a line for account details e Change the Account e Click on Save to save any modifications e If you wish to change another account repeat the previous steps e Click Finish to authorise the modifications see page 35 Customer Virtual Trading Account VT ES Production Plant Master data E master aata ES39 0168 0001 8200 0158 5238 ES39 0168 0001 8200 0158 5238 ING Non NL RC 01680001820001585238 1585238 EUR Euro Spain ES 1000104 Administration Account Save Finish InsideBusiness Payments User manual 23 Users An overview of all users included in the agreement can be found here along with their profiles and specific permissions It is also possible to print overviews Overview of users e Go to Administration and then to Users in the menu bar e Make a selection and click Print list or Print details to print an overview e Click on a line for user details e The Profiles tab provides an overview of the profiles assigned to the user Customer Virtual Trading User Generaluser 23 Profiles User a Master data ING LDentity Card Profiles Permission overview Permission Assignment 14 Entries View Assignable profiles gt Manage views Profile
13. e selected signature class e The signature class indicating whether the employee may sign an order alone or together with a colleague The follow ing classes are specified None N user may not sign Single S user may sign independently Jointly A user may sign together with another user ac cording to the rules of the signature scheme Jointly B user may sign together with another user ac cording to the rules of the signature scheme The signature scheme specifies how employees with signa ture class Jointly A and Jointly B may together sign an order The following signature schemes are specified SorA B An order must be signed by Single S or Jointly A Jointly B S or A x x A B An order must be signed by Single S or Jointly A with as the second signature Jointly A or Jointly B Customer Virtual Trading Profile _B Attia Sign permissions Profiles l Master data Account permissions Sign permissions Users Tip Signature scheme S or A B is useful if you have two departments which both have to sign an order Signature scheme S or At x x A B is useful if you make a distinction between junior and senior positions By giving juniors signature class Jointly B you avoid a situation whereby two juniors jointly sign an order Sign permissions for all accounts 0 Entries Signature class Limit No data available ae Select All Pa
14. ecause this may change the account number format To make any changes to the CSV file in Excel follow the instruc tions based on Microsoft Office 2010 below to ensure that your account numbers remain unchanged 1 After exporting the file save it immediately do not open it in Excel 2 Launch Excel An empty screen will appear Go to the Data menu and select From text 4 Select the file and click on Import The Text Import Wizard is launched 5 Inthe first step select Delimited and click on Next In step 2 select Semicolon and click on Next 7 Right scroll in step 3 until you see the column dom_account_number Select this column and then Text under Column data format 8 Repeat the action for the account_number column Click on Finish 9 Select A1 as the import location and click on Ok w D InsideBusiness Payments User manual 12 Entering a payment A payment in IBP can be a single credit transfer a multiple Tip credit transfer a direct debit a savings order or a periodical Watch the instruction video transaction Enter and authorise a payment Payments can be entered manually or imported Entering a payment manually e Click Payments in the menu bar and select Credit trans fer or Direct debit e Select a beneficiary or create a new beneficiary using the New button Enter the remaini
15. ecific type of product This level is used only for deviating signing permissions for collections or savings orders Level 3 Specific remitter account sign permissions These signing permissions apply to all payments batches initiated from a specific account Level 4 Specific product and remitter account sign permissions These signing permissions apply to payments batches of a specific type of payment product that are initiated from a specific account Deviant permissions for collections and savings order are administered by ING at this level Level 5 Specific addressee account sign permissions These signing permissions apply to payments batches to a specific addressee account ING cannot create or modify these signing permissions for you Level 6 Specific remitter account and addressee account sign permission These signing permissions apply to payments batches from a specific account to a specific addressee account ING cannot create or modify these sign permissions for you Misuse In order to limit the risk of misuse we advise you to limit use of signature class Single S You can reduce the risk of fraud by changing the sign permission from Single S to Jointly A or Jointly B Specific remitter account and addressee account sign permissions 3 Entries os Addressee Addressee account Remitter Remitter account mj Flexsource Flex Virtual Trading VT PL Retail unit O Food services Food Virtual Tr
16. eded to authorise the modification of the deviating signing permission View confidential payments View the details of batches which have been imported as confidential Personalised profile The account and sign permissions of a user are linked to this profile see page 27 28 The name of the personalised profile begins with an underscore followed in most cases by the name of the user or group InsideBusiness Payments User manual 25 Personalised profile Group profile The account and sign permissions of a user are registered in this profile Personalised profile details e Go to Administration and then Users in the menu bar e Click on a line for user details e The tab Profiles provides an overview of the profiles assigned to this user e Find the personalised profile this is the profile with the underscore followed by the name of the user e Click on a line for personalised profile details Other details can be found under the new tabs Account permissions and Sign permissions see pages 27 28 Print overview of account and sign permissions e Your location is the Masterdata tab of the personalised profile e Click on the print icon for an overview of the account and sign permissions of the user in question This print out provides a total overview of the user s permissions In the event that more than one user is included in a subscrip tion it is possible that some users may n
17. editor Netherlands Temp Labour Org BV Utrecht I Food senices Creditor amp Debtor France Food Services BV Utrecht HR Services Creditor Netherlands Virtual Payroll Services BV Utrecht Infra supplies Creditor amp Debtor Belgium Infra Supplies BV Brussels 1 P ayme nts o Insurance Creditor Netherlands Insurance broker BV Demodam TF Logistic Creditor United Kingdom Logistic part inc Abingdon I P Johnsson Virtual Trading Creditor amp Debtor Netherlands P Johnsson Amsterdam elm port FQuick Creditor Netherlands Quick Transport BV Utrecht Select All Page None 12 0m Entries per page 10 Export 5 mon Create credit transfer Create addressee InsideBusiness Payments User manual 11 Payments Importing addressees e Go to Payments and then Address book in the menu bar e Click on Import and follow the instructions on the screen If you wish you can export an example file from IBP to see which information is used in which column see Download addressees Import Addressee File First line contains header information Overwrite existing addressees Create payment template for new addressees Scope of addressees Downloading addressees e Go to Payments and then Address book in the menu bar e Select the addressees which you wish to export and click on Download In this case do not use Export Please do not edit or save this file in Excel b
18. g intraday changes The value balance is only available for ING accounts and for a third party account if the third party bank supplies this informa tion I NG Pa InsideBusiness Payments 1 Reporting v Payments v Administration v Preferences v Information Reporting Balances e Analisten team User 12 Help Sitemap Logout Related actions Balances 26 Entries 8 2 0 View statements View transactions i View All accounts gt Manage views Additional settings Create credit transfer Book date of latest Book balance of latest Book balance Value balance Account statement statement today today Currency NL38INGB0653826478 EUR Non Nett EUR o NL52INGB0000008881 EUR Nett EUR NLE0INGB0021545065 GBP ING VW GBP TOROS UEUR NS laias 200 00 200 00 200 00 EUR luitiples NL9SINGB0000008883 EUR No Hi Multi lultiples RC Copy spaar EUR Select All Page None 4123 gt Entries per page 10 Show latest statements Balances per currency 4 Entries View All currencies gt Manage views Currency Book balance of latest statement Book balance today Value balance today Value balance tomorrow Latest value balance EUR 200 00 200 00 200 00 200 00 200 00 Reporting cep JPY USD Balances InsideBusiness Payments User manual 19 Balance per account For a grouped balance overview of the accounts select Report group ing and then Balance per account group This
19. ge None Specific product bank access sign permissions 0 Entries Bank access Product Signature class No data available Select All Page None ae Specific remitter account sign permissions 13 Entries Account Account number Signature class Sign permissions VT AT USD Account 00454377725 Single S wa r VT BE Investments 1610512 Single S Specific remitter es Ser e account sign VT ES Production Plant 1585238 Single S permissions VT FR Operations 32502036004 Single S e 123 gt Specific product and 3 Specific product and remitter account sign permissions 0 Entri remitter account sign bib iti ai permissions gt ES Product Account Account number Signature class Entries per page 5 Currency InsideBusiness Payments User manual 28 Remitter account Addressee account Click on tab Sign permissions Here you will find a maximum of six levels ING administers levels 1 to 4 If levels 1 and 2 are not used they are hidden and level 3 Specific remitter account sign permissions is the first level you see You administer levels 5 and 6 yourself using the functionality Counterparty mandate for specific counterparty accounts Level 1 Sign permissions for all accounts These signing permissions apply for all payments batches Level 2 Specific product bank access sign permissions These signing permissions apply to all payments batches of a sp
20. hile it is importing the file in the background When completed the File uploaded success fully message will appear Check the file status in the Imported files list InsideBusiness Payments User manual 17 Authorising payments and batches Payments Select Authorise You can select the payment orders you wish to authorise in Tip the Open payments screen Payment orders can be selected If you wish to store the individually or all at once transaction data please export Go to Payments and then Open payments in the menu them Payments initiated in bar IBP are stored for 100 days e Select the payments batches that you wish to authorise e Click on Authorise e An overview of the payments batches ready to be authorised will appear e Click on Authorise e An authorisation pop up appears e Follow the instructions on the screen The payments batches are now sent to the bank for processing Depending on the permissions assigned to the user the pay ment batch will have to be authorised by one or more users before being able to be sent to the bank I N G B InsideBusiness Payments Reporting Payments Administration Preferences Information Payments Open payments Generaluser23 Help Sitemap Logout Related actions x Open payments 42 Entries HB 60 Import file View sent payments View All payments Manage views View payments in tie z si
21. ing modifications 35 Your ING I Dentity Card 37 Secure banking 38 InsideBusiness Payments User manual 3 Important before you start InsideBusiness Payments User manual 4 Your ING I Dentity Card must be activated before you can start working with InsideBusiness Payments To do so please complete and return the acceptance form enclosed with the letter in the ING l Dentity Box We will notify you by email as soon as ING has received the form and your card has been activated Change your initial PIN immediately after receiving it Do not use an obvious PIN such as your date of birth Never keep a written record of your PIN Do not tell anybody your login codes and PIN Do not let anyone else use your ING I Dentity Card Getting to work with InsideBusiness Payments Logging in Go to the IBP website Select your login method and follow the on screen instructions Welcome screen After logging in you will see the welcome screen including e A concise status of your actions e Messages from ING ING amp EID R Reporting Payments Administration v Preferences v Information Welcome to InsideBusiness Payments Your last login was on 21 11 13 14 01 Generaluser 23 Help Sitemap Logout For your attention Welcome to InsideBusiness Payments e Pending o authorisations 2 Messages 2 Entries View all items Batches to be z F inspected a s Subject Issuing date 1 Acti ons Pending payments 3 ma 18 11 13 Due
22. mplate into an output file CSV format Comma Separated Values This output file can be used for further processing for example in your accounting system You can determine the format of the output files by creating or modifying reporting templates Managing reporting templates e Go to Administration Reporting templates and then to the overview of available reporting templates in the menu bar e Click on Create or select the line of a reporting template for modification Two standard reporting templates are available for modification Statement txt reporting template with account statement information Transaction txt reporting template with account state ment information and underlying transaction details Enter the name of the template in the Reporting template field e Fill in the Description field if desired Inthe Source field choose File or Database If File is filled in the Format field will appear e Choose MT940 or MT942 as the Format The Type of reporting template determines for what type of report the template will be available E g a reporting template of the type Transaction will only be available via the Credit debit menu option in the Reporting menu In addition the Type of template determines the standard number of fields available for your reporting template see also page 33 Custome
23. ng details Create credit transfer Template optional No value selected Virtual Trading VT NL RC Webshop US Toy production US Toy Normal No value selected 21 11 13 EUR Eu gt asa Payments Selecting a beneficiary Mandatory fields New beneficiary InsideBusiness Payments User manual 13 Entering a payment manually continued Payment reference Remittance information Extend screen Press the Tab key after filling in the last field to add extra fields for this payment You can now enter additional information such as a payment reference or remittance information Click on Show the extended payment attributes for additional fields You can now enter additional instructions depending on the type of payment For example you can indicate that an international payment should be executed through an intermediary bank If you are paying or collecting on behalf of another party via a European credit transfer or direct debit you can specify the ultimate debtor or creditor here Once you have completed the payment you can authorise it or save it for authorisation Use Save and next under More actions to proceed to a new payment If you have not yet entered all required information save the payment as incomplete and add the remaining data later Create credit transfer Template optional No value selected Remitte
24. o make the batch appear as a single transaction without payment details on the account statement Individual bookings on account statement to make the transactions appear individually with payment details on the account statement The Confidential payment category can be used to indicate that payments are confidential To use this select in the field Import file as the value Batch batchbooking in statement Details of these payments can only be viewed by users with the View confidential payments profile see page 25 Import file Import options Import file as Batch batchbooking in statement Automatic Tip Watch the instruction video Import payment or batch Hash check When importing transactions you may request a so called hash check to check whether your file was modified before it was imported the check provides no guarantee IBP can calculate a hash using the MD5 SHA 1 or SHA 256 method This option must also be supported by your ERP provider Automatic O sow Hash algorithm check SHA 256 File to be imported File InsideBusiness Payments User manual 16 Mandatory fields Multibatch By supporting multibatch for SEPA XML IBP enables you to im port multiple batches with one file A batch contains transactions with identical execution dates and remitter accounts You can continue working with IBP w
25. ons If you still have questions please visit inginsidebusiness com for contact details The registered office of ING Bank N V is located at Bijlmerplein 888 1102 MG Amsterdam Trade Register number 33031431 in Amsterdam ING Bank N V is registered with the Dutch Central Bank DNB and the Netherlands Authority for the Financial Markets AFM in the Credit Institutions and Financial Institu tions Register ING Bank N V is also subject to the supervision of the Netherlands Authority for Consumers amp Markets Infor mation about the supervision of ING Bank N V can be obtained from the DNB www dnb nl the AFM www afm nl or the ACM www acm nl In the context of this publication ING and bank are under stood to mean ING Bank N V ING PCM140 0115 ING Bank N V
26. or limited A limited sign permission can however easily be circum vented The use of counterparty mandates for the purpose of limiting a sign permissions is therefore not recommended InsideBusiness Payments User manual 31 Manage contact details When ING needs to contact your organisation about issues related to IBP they will use the contact information that is regis tered in your subscription If you wish you can manually change your organisation s contact information in IBP Managing contact details e Go to Administration and to Contact details in the menu bar e Modify the relevant fields click on Finish and follow the instructions on the screen to authorise the change Customer Virtual Trading Master data Customer a poe Companies Accounts Reporting templates Profiles Users Modification status Not edited Multi company main subscription fi Customer details Customer Virtual Trading Default settings Preferred country Netherlands NL Preferred currency EUR Euro Administration Tip Check your contact details regularly and modify them if necessary VT Geen 020 5699999 v t green ing ni Netherlands NL Mandatory fields e Finish InsideBusiness Payments User manual 32 Reporting templates It is possible to download account information in IBP The ac count information can be converted via a Reporting te
27. ot have their own profile because a group profile is being used To see which group profile a user belongs to go to Administration in the menu bar and click on Users Then click on the line stating the user and go to the tab Profiles A group profile starts with an underscore _ followed by the name of the group When changing a sign permission in a group profile the change applies to all users that have the group profile assigned InsideBusiness Payments User manual 26 Account permissions e Click on the tab Account permissions e View the reporting and payments permissions assigned to the user of this profile Customer Virtual Trading Profile _B Attia Account Permissions fea aal FATES SAE P Account permissions 15 Entries View All accounts l Manage views os Account i ji VT AT USD Account zI a VT BE Investments ic a VT DE Operations a VT ES Production Plant a VT FR Operations VT IE Retail unit a6 a q VT IT Retail unit a a VT NL Employee Payments 0 0 0 02 0 ajaja o a a Account permissions Rights for each account InsideBusiness Payments User manual 27 Signing permissions The permission to authorise payments and batches is laid down in e A limit on the amount up to which the employee may author ise If no limit is specified the user has unrestricted signing permission for th
28. output file are shown e Click on Next This will display the available fields for the reporting template e If desired you can add delete or change the order of the fields The Fields are the fields that are already included in the output file Available fields can be added to your file e Click Save to save the modifications e If you want to modify another reporting template repeat the previous steps Customer Virtual Trading Create Reporting template Master data Reporting template MT940 export For financial administration File MT940 Statement Field separator Field separator 0 Text enclosed in quotes Or Text enclosed in quotes Header line with field names r Language Engish i T Header line with field names Language Save InsideBusiness Payments User manual 34 Authorising modifications e Click Finish to authorise the modifications to the reporting templates Upon authorisation the reporting template will be available for all users included in your agreement with the Download reporting profile Examples of administrative modifications may be a change in the account name or a change in a reporting template In the administration module in IBP you can change modify various details and sign for the modification at once from the moment you click on Finish Descriptions can be entered for each group of modifications
29. payments 42 New WebSphere Fixpack is installed WAS6 1 FP45 24711713 LE S a Messages InsideBusiness Payments User manual 5 Navigating Home Main menu Submenus Breadcrumb trail Sitemap Help Menu The screen displays all main menu options Move the mouse over the main menu to open the submenu Breadcrumb trail The breadcrumb trail is located next to the home icon amp on the main screens and shows your location in the site naviga tion The breadcrumb trail can also be used to navigate to the previous location Use Home to return to the welcome screen Help If you have questions or problems in any screen use Help Sitemap Sitemap in the main menu gives you an overview of all the functions that are available for your user profile Within each function you can click straight through to the desired screen Information Messages gt Subscription details e Related actions Me Companies Contact details No actions applicable Users Profiles View Accounts 2 Statu gt Configure templates Reporting templates gt View and authorise modifications wet he Modifications Generaluser 23 Help Sitemap Logout 8 2 6 Issuing date 2t1113 Entries per page 15 InsideBusiness Payments User manual 6 Main screens and detail screens A main screen will often contain a table with data such as open payments or account statements
30. possible to authorise any modifications you made in the progress status You can only various screens at a later time modify this object once it has e Go the Administration and Modifications for an overview of been authorised or discarded any modifications that have yet to be authorised e Click on the line of the modifications that need to be au thorised and follow the steps from the second bullet under Authorise now Viewing completed modifications The Modifications screen allows you to change the filter setting from Unconfirmed modifications into All modifications A his tory of the modifications already authorised appears along with the modifications that have yet to be authorised InsideBusiness Payments User manual 36 Your ING I Dentity Card Your ING I Dentity Card gives you secure access to InsideBusiness Payments at all times Further information and frequently asked questions about how to use your ING Dentity Card are available on the internet at Frequently Asked Questions InsideBusiness Payments ING I Dentity Card lost stolen or abused If you have lost your card or if it is stolen or you suspect it has been abused by someone else please immediately contact Alarm and Communications Centre ING 31 0 88 464 2224 local rate applies InsideBusiness Payments User manual 37 Secure banking ING does everything within its power to prevent abuse includ ing substanti
31. r Virtual Trading ANERE Webe US Toy production US Toy Normal Individual booking on account statement zinn Currency Amount EUR Euro 450 00 Advise to beneficiary Charges regulation Charge bearer Share Payment classification Product type international credit transfer Cheque Payment Transfer InsideBusiness Payments User manual 14 Her Show the remitter details Show the beneficiary details Entering an urgent payment Priority Business type category When manually entering an urgent payment there are four dif ferent types of urgent payments For all payment types the booking type is set to Individual book ing on account statement If you select Total amount on ac count statement it is not possible to enter an urgent payment Domestic urgent payment only within the Netherlands Priority Urgent Business type category lt No value selected gt Product type Domestic urgent credit transfer SEPA Credit Transfer Intracompany INTC Priority Normal or Urgent Business type category SEPA Credit Transfer Intracompany Product type SEPA Credit Transfer SEPA Credit Transfer Real Time TREA Priority Normal or Urgent Business type category SEPA Credit Transfer Real Time Product type SEPA Credit Transfer SEPA Credit Transfer priority urgent Priority Urgent Business type ca
32. r Virtual Trading Create Reporting template Master data Reporting template roso export For financial administration Administration O Fie k O ima H 6 Statement Reporting template eer name Text enclosed in quotes z Header line with field names m Description Language l Source Format Type InsideBusiness Payments User manual 33 The following table shows that the possible values in the Type Tip field depend on the values entered in the Source and Format Users who have the profile fields Download account information can create or Source Format Type change a reporting template File MT940 Transaction They can only authorise the MT940 Statement template together with MT942 Transaction another user Database Transaction All users with profile Statement Customer admin basic can Balance authorise new and changed reporting templates by e Set the desired Field separator which will be used to themselves without a second separate the columns signature e Tick the box Text enclosed in quotes if you wish to include the text fields between quotation marks in the output file e Tick the box Header line with field names if you wish to state the field names in the first line of the output file e The Language option determines the language in which the field names in the first line of the
33. r specific accounts you can independently register and authorise the counterparty mandate with the Counterparty mandate and single sign profile If two signatures are needed then a second user with the Counterparty mandate dual sign profile will have to sign to authorise the changes The second authorisation is signed in the Modifications screen The user can do so by selecting Administration in the menu bar and then Modifications e Click on the change that needs to be authorised e Verify the changes by clicking the modified object Close the screen e Use the checkbox to select the line and click on Authorise e Follow the instructions on the screen InsideBusiness Payments User manual 30 Features of the counterparty mandate for specific counterparty accounts e The counterparty to whom the specific counterparty mandate applies must be registered as a creditor in the address book e A batch is processed under the deviating signing permission if all credit transfers in the batch comply with the conditions of the counterparty mandate e The limit set for a specific counterparty mandate is a limit on each credit transfer not on the batch Abuse e The profile Counterparty mandate dual sign can be request ed to minimise the risk of abuse In that case two authorised administrators are always needed to register for a specific counterparty account e A deviant sign permission can be either expanded
34. s Watch the instruction video This screen contains system customer and personal views Delete and add a column and shows what the default view is if you open the screen This screen allows you to e Copy a view by selecting it and clicking Copy Views at customer level e Rename a view by selecting it and clicking Rename When creating or changing a e Delete a customer or personal view by selecting it and view you can save it as clicking Personal view or share it with More actions gt Delete colleagues by saving this view e Set anew default view by selecting it and clicking as a Customer specific More actions gt Set as default shared view Creating or configuring a view There are system views and personal views System views cannot be modified but they can be copied and saved under a different name as a customer or personal view which can be customised to your preferences by adding or removing columns changing sorting criteria and filtering data Save your view if you wish to reuse it later Creating or modifying a customer or personal view Select a view from the list that you wish to use as a template to create a customer or personal view Modify the current table view by Sorting columns by clicking on the column title e Configuring column filters by clicking on the filter icon P in the column title and entering the filter criteria e Filtering the table with extra se
35. ser 23 Help Sitemap Logout Entries per page Related actions P Credit debit 199 Entries B 0 View balances H View intraday reports View All transactions Manage views Additional settings Y Configure columns Se amp date Account Amount Currency Addressee Addressee account Remittance information l T omn VT AT USD Account 2 211 00 EUR Bunker Beveiliging N V NL95RABO0367308827 Extra beveiliging vakantieperiode Select E omn VT AT USD Account 627 00 EUR C Groot NL95RABO0367308827 Tickets Rome Business class To omn VT AT USD Account 1 899 00 EUR Blue Sky High Travelling LU670141853675703000 Tickets LA Business class A E omn VT AT USD Account 600 00 EUR K Koets NL95RABO0367308827 Terugstorting nav foutieve boekin Navigation gstorting a E omn VT AT USD Account 13 000 00 EUR C Groot NL95RABO0367308827 Bestelling PC s E ama VT BE Investments 650 00 EUR Mevrouw A Jansen NL9I5RAB00367308827 Ex port r nmn VT BE Investments 55 70 EUR A de Jong NL95RAB00367308827 Mbt rekeningnummer 561 E mna VT BE Investments 899 00 EUR A de Jong NL95RABO0367308827 Tickets LA Business class Print Pr 10 1413 VT BE Investments 260 00 EUR A Jansen LU670141853675703000 rin Pr 1014 13 VT BE Investments 115 79 EUR A de Jong NL95RABO0367308827 Select All Page N e 4RR 12345 gt m Entries per page nO Manage views InsideBusiness Payments User manual 8 Manage views Tip Click on the link Manage views to perform action
36. tegory lt No value selected gt Product type SEPA Credit Transfer Create credit transfer No value selected X Template optional Payment Remitter Virtual Trading x Remitter account VT NL Main Account i Web Shop For this payment only Normal Booking type Execution date 22m3 450 00 WEB332500000129 Individual booking on account statement EUR Euro Payment reference Remittance information 116 characters 0 lines Invoice number 800560034 Business type category Payment classification Multiple SEPA Credit Transfer Salary SEPA Credit Transfer Intracompany SEPA Credit Transfer Real Time Country of execution Product type Mandatory fields authorise More actions cancel InsideBusiness Payments User manual 15 Importing a payment or An import file can contain single credit transfers multiple credit batch transfers or direct debits Importing files Payments Browse Import file as Category Go to Payments and then Import file in the menu bar Enter data Click Browse and select the file with single credit trans fers such as BTL91 multiple credit transfer or direct debits such as SEPA XML The Import file as field offers the following options Batchbooking in statement t
37. ttings by clicking on the link and entering the filter criteria e Adding or removing columns by clicking on the configure columns icon h on the left in the column title and dragging columns from the list to the table or from the table to the list Change the order of the columns by dragging them to the preferred location Click on Save this view to save or on Undo temporary changes in view to discard them InsideBusiness Payments User manual 9 Exporting data Information from a screen with a table can be exported to a CSV file 1 All lines up to a maximum of 500 will be exported If you make a selection the selected lines will be exported up to a maximum of 500 Click on the export icon H Your browser s download screen will appear Choose a destina tion and save the file The file is saved in CSV format Comma Separated Value The field separator can be configured in the Preferences menu Printing on screen data Printing information from a table creates a PDF file 1 All lines up to a maximum of 500 will be printed If you make a selection the selected lines will be printed up to a maximum of 500 The print will contain all columns that are visible on the screen Click on the printer icon 7 Click on Open the file will be opened in the PDF reader Use the PDF reader to print the file Or click Save the browser s download screen will appear You can now save the file in PDF form
38. your account groups Viewing account statements Reporting File format Download Go to Reporting and then to Account Statements in the menu bar Click on a line for details Or use the checkbox to select an account statement Click on Download to save the information You can now exchange it with your accounting system and or other systems In the File format field select MT940 Structured or MT940 Unstructured Consult format description for more information Click on Download Click on Print or Print selected with details to print your account statement Account Statements Download Important InsideBusiness Payments stores your account statements for a period of 13 months If you are receiving more than 10 000 transaction lines per month the storage period is 90 days If you wish to store this information for a longer period please export it Tip Watch the instruction video Print and download account statements Tip If you only want to view account statements with transactions select Only with transactions in the field Including statements under Extra settings You can also select Last 7 days including today with transactions or Last account statement with payments per account S Mandatory fields InsideBusiness Payments User manual 21 Customer admin basic
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