WellGate 3802A and 3804A application Note
Contents
1. Disable Silence Detection Enable Disable Current Drop Enable Disable Fixed DTMF Tone Enable 2 Disable Disconneci no rip received for more than 3 second Enable 5 Disable Cid change C Enable Disahle D e i Page 13 of 15 lu WELLTECP Case 8 Security call from PSTN side through 3804A FXO to IP side Note The device only supports call from PSTN side the IP side is not yet ready Welltech proprietary documents ePBX100A Figure eet Line number 1001 A IP Phone 3804A B Analog Phone s 69835122 Description When B calls to FXO of 3804A user must enter password then continue dialing IP Phone number Settings FXO password For example When B calls to FXO you will hear ASK PIN voice prompt Please enter your PIN code end by the sign then you must input PIN code If it matches your password setting at web page correctly you will access next step to hear IVR Greeting from 3804A FXO Note Because WEB page can only set 5 records of password you must set them from Telnet command line or Console line If you want to set more than 5 Page 14 of 15 lu WELLTECHP Case 9 Hotline to the desired device or hotline to voice greeting IVR of ePBX 100A automatically without hearing IVR of 3804A Welltech proprietary documents Figure ePBX100A Line number 1001 A IP Phone 3804A B Analog Phone 69835122 Description When user has personal IVR gre2. wait PBX to access an analog trunk outside line then continue dialing 69835122 Page 8 of 15 lu WELLTECP Welltech proprietary documents Page 9 of 15 lu WELLTECHP Case 6 Two 3804A connect One stage dial and P2P mode Welltech proprietary documents Figure IP 61 100 1 1 pd DN IP 61 100 1 2 HA 3804A B 3802A t Extension number 0 7 Extension number 0 A PBX B PBX KI en s Ve wem a es wem a es A Extension B Extension 101 102 999 101 102 999 Description User on A side A PBX extension dial 0 to ring HA 3804A FXO port and hears voice prompt from HA 3804A FXO port then continue to dial any extension numbers 101 999 to connect B 3802A to HB PBX s extension Settings SIP configuration and PBook configuration For example oet Pbook Configuration of HA 3804A PBook WEB page can only configure 5 records phone book so if you want to set more than 5 you must configure them from Telnet command line or Console line See Web browser configuration at HA 3804A phone book as follows It means when on A side extension user connects to FXO at HA 3804A then dials any line number prefix 1 9 HA 3804A will send the message to IP 61 100 1 2 at 2B 3802A Page 10 of 15 lu WELLTECHP Welltech proprietary documents B 3802 61 100 122 5060 Disable 2 B3802 61 100 12 5060 Disable 3 B 3802 61 100 1 2 5060 Disable 4 B 3802 61 100 12 5060 Disable E B 3802 61 100 12 5060 Disabl
3. 11 Description At the default setting the User A dials any phone number expect prefix 09 he can be reached to PSTN system or IP side through FXO port 1 In Specific case if user A dials phone number prefix 09 he want to reach to Mobile GW through FXO port 2 Settings Route table For example selection call prefix 09 outgoing to FXO port 2 that its line number is 1002 and min amp max digit length range 8 9 IP Default FAO X FXO Default IP x 09 Fao 1002 8 9 NONE OFF lu WELLTECHP Case 2 Select outgoing call to the desired device WellGate 3804A Welltech proprietary documents Figure Route setting Prefix number 886 outgoing to A 3804A ePBX 100A Prefix number 76 outgoing to B 3804A eem A IP Phone Line number 2001 2004 Line number 1001 1004 B 3804A HA 3804A B PSTN system B Analog Phone 69835122 C Analog Phone 9876543 Description When A dials prefix number 886 any PSTN phone number it can be called to B PSTN side system through A 3804A to reach B analog phone The other way when dialing prefix 76 any PSTN phone number it can be called to C PSTN side system through B 3804A to reach to C analog phone Settings Route For example HA 3804A when 3804A receives 886 69835122 message from ePBX 100A it will drop incoming number prefix 886 first then dials out 69835122 to PSTN system automatically Page 3 of 15 lu WELLT
4. 168 32 253 8088 gt tag c0a820c8 13c4 ca 32037 2 Page 12 of 15 du WELLTECP Welltech proprietary documents Disable to detect Calling line ID from PSTN switch Also disable to change calling ID to be sent to IP side WG3804A will use this FXO line number to send to remote IP side b enable Caller ID Cid change off gt From 69835122 lt sip 1001 192 168 32 253 8088 gt tag c0a820c8 13c4 ca 32037 2 Enable to detect Calling line ID from PSTN switch Also disable to change calling ID to be sent to IP side and using the FXO port IP line number to send to remote IP side c enable Caller ID Cid change on gt From 69835122 lt sip 69835122 192 168 32 253 8088 gt tag c0a820c8 13c4 ca 32037 2 Enable to detect Calling line ID from PSTN switch Also enable to change calling ID to be sent to remote IP side WG3804A will use detected calling line ID number from PSTN switch to send to remote IP side For example About c case enable CallerlD Cid change on it must be supported by SIP Proxy server softswitch otherwise it may be rejected this invite message Note If FXO still can t detect Caller ID please adjust Ring Before Answer command to 3 Keypad Type In Band RFC2833 INFO Caller ID Type 2 None OFSK ETSI DTMF Inter Digit Time 3 Ring Time Ring Before Answer Flash Time 1 200 1 gt 10s EndofDial Enable
5. ECP Welltech proprietary documents IP Default FXO Default Page 4 of 15 d WELLTECHP Welltech proprietary documents Case 3 Forward incoming call to next FXO port automatically if it is busy Figure ePBX 100A A IP Phone UU PBX lll u B Extension 101 Description When port 1 of FXO is on busy status and someone also wants to call to the same FXO port at the same 3804A from IP to FXO port Settings Line Configuration hunt group For example The same hunt group value means they are on the same group when port1 is busy it will automatically forward to port 2 Assume the call is from IP side to FXO port See the following Web page configuration Line 1 and Line 2 are at the same group Line 3 and Line 4 are at another group Page 5 of 15 lu WELLTECHP Welltech proprietary documents Ee Type Hunting Group Hot Line Fwd Type Fwd Number Registration a atus MON ERN x Nat Regieteed Sep Type Hunting Group Hot Line Fwd Type Fwd Number Registration a atus Line2 LINE Disable FXO Lisa he Not Regisiered Ready i rus Type Hot Line Fwd Number Registration natus LEA Not Registered Ready Type Hot Line Fwd Type Fwd Number Registration status Line4 LINE l Dise a e pen Reni Al Page 6 of 15 lu WELLTECP Case 4 One stage dial User A wants to dial specific code 4 C s PSTN phone number to C analog phone directly W
6. d WELLTECWH WellGate 3802A and 3804A application Note Date June 01 2007 Welltech proprietary documents This application note is given several real application cases which were happened frequently from world wide customers Welltech will release an updated firmware version by early of June 2007 Some application cases are related to the latest released firmware version FXO Application case Case 1 Select outgoing call to the desired FXO port Case 2 Selection call outgoing to the desired device WellGate 3804A Case 3 Forward incoming call to next FXO port automatically if it is busy Case 4 One stage dial User A wants to dial specific code C s PSTN phone number to C analog phone directly Case 5 One stage dial User wants to dial C s PSTN phone number to C phone directly Case 6 Two 3804A connect One stage dial and P2P mode Case 7 Send Calling line ID of PSTN phone number to IP side through 3804A FXO Case 8 Security call from PSTN side through 3804A FXO to IP side Note The device only supports call from PSTN side the IP side is not yet ready Case 9 Hotline to the desired device or hotline to IVR of ePBX 100A automatically without hearing IVR of 3804A Page 1 of 15 lu WELLTECP Case 1 Select outgoing call to the desired FXO port Welltech proprietary documents Figure ePBX 100A NC Line number 1001 1002 A IP Phone Dag 3804A Mobile GW B Analogy Phone C Cell Phone 69839122 0917774
7. e E COM4 9600 SecureCRT Sel File Edit View Options Transfer Script Toole Window Help ebook print 51 100 1 Disable Disable 51 100 1 Disable 61 100 1 Disable Disable 51 110 1 Disable Disable 51 100 1 Disable 61 100 1 Disable 1 1 Z Z E a d d z 5 z b 5 f a a 3 3 usr config Ready beral COM4 16 13 1b Rows 80 Colb VII Page 11 of 15 lu WELLTECHP Case 7 Send Calling line ID of PSTN phone number to IP side through 3804A FXO Welltech proprietary documents Figure ePBX100A a Line number 1001 A IP Phone 3804A B Analog Phone 69835122 Description B calls to IP Phone A through 3804A and user would like to see the LCD display B s PSTN Phone number 69835122 instead of IP Line number of 3804A 1001 Settings 1 System configuration Caller ID Type and Cid change From both commands combination you can choose to send IP line number of FXO port or calling line ID number from PSTN switch to be sent to IP side Caller ID Type FSK ETSI DTMF There are three types of Caller ID from local PSTN switch Please make sure which type of Caller ID at your local PSTN system supported Cid change on off This feature is to replace existing IP line number 1001 of 3804A FXO port with calling line ID number from PSTN switch if it sets to ON WG38044A will use this calling line ID number to send to remote IP side 2 a disable Caller ID Cid change off gt From 1001 lt sip 1001 192
8. elltech proprietary documents ePBX 100A Figure A IP Phone 3804A On PBX side user must hit 9 PBX extension to connect outside line PSTN PBX line when hears dial tone then continue to dial PSTN PBX analog trunk phone number wu Ze wa B Extension 101 C Analog Phone SE 69835122 Description User A wants to dial number 9 69835122 to connect C analog phone directly Settings Pause Configuration For example It means when FXO receives call from IP side and prefix 9 FXO will dial digit 97 DTMF to PBX first and pause 3 seconds wait PBX to access an analog trunk outside line then continue dialing 69835122 to PBX Page 7 of 15 lu WELLTECHP Welltech proprietary documents Case 5 One stage dial User A wants to dial C s PSTN phone number to C analog phone directly ePBX100A Figure A IP Phone 3804A On PBX side user must hit 9 to connect outside line PSTN PBX line when hears dial tone continuing to dial PSTN phone number wu a m B Extension buy E C Analog Phone 69835122 Description User A wants to dial number 69835122 to connect C directly Settings Prefix Configuration and Pause Configuration For example Step 1 Prefix Configuration Select specific prefix number 69 and insert number 9 FXO will dial out with 969835122 Step 2 Pause Configuration FXO dials digit 97 DTMF to PBX first and pause 3 seconds
9. eting on ePBX 100A he hopes it can automatically hotline to ePBX 100A IVR directly when there is an incoming call from PSTN phone to ePBX 100A through 38044 If you want to direct FXO incoming call to an operator of ePBX 100A i e operator number is 101 at ePBX 100A please replace FXO gateway hotline number to 101 instead of 999 Please refer to ePBX 100A user manual in details Settings Line Configuration hotline For example When B calls to FXO it will auto dial 999 to ePBX 100A without hearing IVR of 3804A T Type Hunting Group Fwd Number Registration satus Vnd x netiis e Type Hunting Group Fwd Number Registration status es 2 Na Registered d Sach Type Zb Hunting Group Hot Line Fwd Type Fwd Number Registration status SP BS li Jj x Not Registered Type Hunting Group Hot Line Fwd Type Fwd Number Registration tatus Line4 LIME E Poo RN 2 IK LINE e fermes
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