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1. contents OPERATING ENVIRONMENT Se RJ 11 RJ 11 Wy lt gt _ www apc com ne en a USB RJ 45 i Va 3 j j 32 104 F 0 40 C CE CE a g WA LY ov A L ly maf CONNECT INTERFACE CABLE CHECK BUILDING WIRING FAULT INDICATOR If the rear panel Building Wiring Fault red indicator is lit a potential shock hazard exists due to one of the following conditions Wall jutlet Open or high resistance ground connect PHONE MODEM FAX Phone Jack a For connection of APC s optional external 24 volt battery pack BR24BP to the Back UPS RS XS 1500 gt Printer or Scanner lt lt Hot or neutral polarity reversed TEN To Computer USB Overloaded neutral circuit Port a AN a SI F A Improper building wiring should be a USB RJ 45 Q corrected by a qualified electrician Do not lt A m E NX me TTT By et Mew Y
2. use the Back UPS until the condition that caused the fault is corrected Mo Note Improper building wiring will not prevent the Back UPS from operating but it will limit its protection capability Computer Modem Port m 7i EO External Disk or CD DVD Drive Computer nia AO CONNECT 10 100 Base T or VOIP SWITCH ON THE BACK UPS tiae O outlet C Back UPS RS models only aana 0 Note Allow the Back UPS to charge for a full e When Self Test has successfully completed Computer mee d gt Ol E lt Ma ioe E eight 8 hours prior to use only the green On Line indicator will be lit D N TA q A Network Jack Press the front panel Power ON OFF switch and e Ifthe internal battery cartridge is not 12A 60Hz 3 observe that the following events occur after connected see Step 2 above the green On eG o _ __ gt pressing and releasing the switch Line indicator and red Replace Battery us LISTED Modem Th ine indi flash indicators will light The Back UPS will also 95463 Phone Fax Computer The green On Line indicator flashes emit a chirping sound Network Port The yellow On Battery indicator lights while
3. cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation On the bottom of this equipment is a label that contains among other information the FCC registration number and ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company 990 2163 Copyright 2004 American Power Conversion All rights reserved APC and Back UPS are registered trademarks of American Power Conversion All other trademarks are the property of their respective owners
4. D 10 100 Base T a Self Test is being performed Monitor yok INSTALL SOFTWARE ON COMPUTER CONNECT TVSS GROUND The Back UPS features a transient Replace Battery red is lit whenever the battery is near the end of its useful life or if the battery is not con nected see above A battery that is near the end of its use Overload red is lit whenever power demand has exceeded the capacity of the Back UPS There are four status indicators lights on the front panel of the Back UPS On Line On Battery Overload and Replace Battery On Battery yellow is lit whenever the battery of the Back UPS is powering equipment connected to the Battery Backup Outlets Follow the lt on screen instructions If Autoplay is not enabled on the computer proceed as follows 1 On the computer desktop of the display double click on My Computer 2 Double click on the CD ROM drive icon and follow the on screen instructions voltage surge suppression TVSS screw for connecting the ground lead on additional surge suppression devices such as network and data line surge protectors Wall Outlet From Data Line TVSS lt Dm Modem Phone Fax o i a Hs On Line e On Battery e Overload ee Replace Battery aa On Line green is lit whenever utility power is power
5. as shown in the following table Indicators Sensitivity Input Voltage Input Voltage Use When Flashing Setting Range Range for utility for utility operation operation RS Models XS Models 1 Low 78 150 Vac 78 142 Vac Input voltage is yellow extremely low or high Not recommended for computer loads 2 Medium 83 147 Vac 83 139 Vac Back UPS frequently yellow factory goes On Battery and red default 3 High 88 144 Vac 88 136 Vac Connected equipment is yellow sensitive to voltage red and fluctuations red 4 To select the Low Sensitivity setting press the pushbutton until the yellow indicator is flashing 5 To select the Medium Sensitivity setting press the pushbutton until the yellow and red indicators second and third from the top are flashing To select the High Sensitivity setting press the pushbutton until yellow and both red indicators bottom three are flashing To exit without changing the Sensitivity Setting press the pushbutton until the green indicator is flashing Once in Programming Mode if the pushbutton is not pressed within 5 seconds the Back UPS will exit Programming Mode all indicators will extinguish ao N A SERVICE If the Back UPS arrived damaged notify the carrier If the Back UPS requires service do not return it to the dealer The following steps should be taken 1 Consult the Troubleshooting section to eliminate commo
6. ing the Battery Backup outlets Four Beeps Every 30 Seconds this alarm is sounded whenever the Back UPS is running On N Battery Consider saving work in progress aN Continuous Beeping this alarm is sounded whenever a low battery condition is reached Battery run time is very low Promptly save any work in progress and exit all open applications Shutdown the operating system computer and N the Back UPS oe Continuous Tone this alarm is sounded whenever the Battery Backup outlets are overloaded Ot Circuit Breaker the circuit breaker button located on the rear panel of the Back UPS will stick out if an overload condition forces the Back UPS to disconnect itself from utility power If the button sticks out disconnect non essential equipment Reset the circuit breaker by pushing the button inward ful life has insufficient run time and should be replaced Z Chirps for 1 Minute Every 5 Hours this alarm is sounded whenever the battery has failed the automatic diagnostic test TROUBLESHOOTING Problem Back UPS will not switch on Possible Cause Back UPS not connected to AC power source Corrective Action Ensure the Back UPS is securely connected to an AC outlet Back UPS circuit breaker tripped Disconnect non essential equipment from the Back UPS Reset push in the rear panel circuit breaker Switch on the Bac
7. k UPS and plug in devices one at a time If the circuit breaker trips again disconnect the device that caused the breaker to trip SPECIFICATIONS Item Specification 83 147 Vac RS model 83 139 Vac XS model 12 XS model 12 RS model 47 63 Hz autosensing Stepped Sine Wave On line Input Voltage Range default settings Automatic Voltage Regulation AVR On line Frequency Range On battery Waveshape Utility input voltage quality is out of range Consider adjusting the transfer voltage and sensitivity See Transfer Voltage and Sensitivity Adjustment 1200 VA 780 W 1500 VA 865 W 1200 VA 15 Hours 1500 VA 8 Hours Maximum Load Typical Recharge Time Back UPS does not power essential equipment during an outage Equipment plugged into a Surge Only outlet Unplug device from Surge Only outlet and move to a Battery Backup outlet Back UPS operates on battery although utility power exists Back UPS circuit breaker tripped Disconnect non essential equipment from the Back UPS Reset push in the rear panel circuit breaker Switch the Back UPS on and plug equipment in one at a time If the circuit breaker trips again disconnect the device that caused the breaker to trip Utility input voltage quality is out of range Consider adjusting the transfer voltage and sensitivity See Transfer Voltage and Sensitivity Adjustment Back UPS does not provide expec
8. n problems 2 Ifthe problem persists go to http www apc com support 3 Ifthe problem still persists contact APC Technical Support e Have the Back UPS model number serial number and date of purchase available Be prepared to troubleshoot the problem with an APC Technical Support representative If this is not successful APC will issue a Return Merchandise Authorization RMA number and a shipping address LIMITED WARRANTY The standard warranty is two 2 years from the date of purchase APC s standard procedure is to replace the original unit with a factory reconditioned unit Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an APC Technical Support representative APC will ship the replacement unit once the defective unit has been received by the repair department or cross ship upon the receipt of a valid credit card number The customer pays for shipping the unit to APC APC pays ground freight transportation costs to ship the replacement unit to the customer CONTACT INFORMATION Technical Support http www apc com support Internet http www ape com USA Canada 1 800 800 4272 Mexico 292 0253 292 0255 Brazil 0800 12 72 1 Worldwide 1 401 789 5735 Notice This device complies with part 68 and 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not
9. nt battery cartridges REPLACE BATTERY CARTRIDGE Cartridge Operating Temperature 32 to 104 F 0 to 40 C 23 to 113 F 5 to 45 C 0 to 95 non condensing Storage Temperature Operating Storage Relative Humidity Size H x W x D 14 6 x 3 4 x 13 1 inch 37 1 x 8 6 x 33 3 cm Weight 1200 VA 22 lbs 10 kg 1500 VA 25 Ibs 11 kg Shipping Weight 1200 VA 23 lbs 11 kg 1500 VA 26 lbs 12 kg EMI Classification FCC DOC Class B Certified On Battery Run Time See http www apc com product TRANSFER VOLTAGE AND SENSITIVITY ADJUSTMENT In situations where the Back UPS or connected equipment appears too sensitive to input voltage it may be necessary to adjust the transfer voltage This is a simple task requiring use of the front panel pushbutton To adjust the transfer voltage proceed as follows 1 Plug the Back UPS into the utility power source The Back UPS will be in a Standby Mode no indicators lit 2 Press the front panel pushbutton fully inward for 10 seconds All indicators on the Back UPS will flash to acknowledge going into Programming Mode 3 The Back UPS will then indicate its current Sensitivity Setting
10. ted backup time Back UPS is heavily loaded Unplug non essential equipment printers scanners etc from the Battery Backup outlets and plug into Surge Only outlets Back UPS battery cartridge is discharged due to recent power outage and has not had time to recharge Charge the battery cartridge for 8 hours Back UPS runtime is reduced until the battery cartridge is fully charged Battery has reached the end of its life Replace battery cartridge see Order Replacement Battery Cartridge Red Replace Battery indicator is flashing Green On Line indicator is on Internal battery cartridge is not connected Connect battery cartridge see Connect Battery Cartridge Red Replace Battery indicator is on Battery has reached the end of its life Replace the battery cartridge see Order Replacement Battery Cartridge Red Overload indicator is on or flashing Connected equipment is drawing more power than the Back UPS can provide Move one or more equipment power plugs from Battery Backup outlets to Surge Only outlets Green On Line indicator is on and all other front panel indicators are flashing Internal UPS fault Contact APC Technical Support see Contact Information ORDER REPLACEMENT BATTERY CARTRIDGE The battery cartridge typically lasts 3 6 years shorter if subjected to frequent outages or elevated temperatures Order part number RBC33 Please recycle spe

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