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1. Harmony 550 User Manual version 1 1 Harmony 550 User Manual Table of Contents INTRODUC T L ns Scale iwa izzza adi boso ic aaa 1 GETTING TO KNOW YOUR HARMONY REMOTE 2 BEGINNING THE ONLINE SETUPEROCESS atak ete ee Gee ave eet ee ci O Wied ere 3 USING YOUR HARMONY REMOTE ccccsceccsceccscnccsceceececescncesenenscsenseeeueeseaeeseuensenensenenensenensesenseseneesanensss 4 USING IE GO WB RON ana tect ah dak aoe nets nent fo nade tthe ede ated nea aS hele tetas Been biel oe ante natal 4 USING THE MIO TIO NGS ENS OR NS tora tna anche da ka dol nce ee casera nel oases z aa hee he sea ae 4 DISPLAYING HELP ON YOUR HARMONY REMOTE aa aaa aaa aa annann aruna nnana aranana anan anannne 4 HR a eT FACID AV GU AOI C saska este tee cise cc O WASZ OP nt ta eae AP ican saa O 5 Usno Nhe Remote Assi tan TT 5 EEG PIN Ga RI e e AE EEE A TA T AAA TE A EET SA ET EEE TE A 6 CONTROLEING INDIVIDUAL DEVICES a 1 A deol ad WE A 6 LISING TEE OMART BUTTONS L EEES ARAR 6 CUSTOMIZING YOUR HARMONY REMOTE sss sss sss sese 7 CUSTOMIZING THE DISPLAY ON THE HARMONY BHESMOTE wawa aa aaaaaaazaaaaaaaaaaaaaaaaaaaaaaaaazaaaazaaaazaaiciia 8 Changing the Behavior of Buttons within AN ACV eee eee eee 8 Adding Custom Labeled Tel 8 CHANGING THE SETTINGS FOR YOUR HARMONY BHEMOTE ae ae aaa aaa aa aaa aaa aaaa aaa aaaaaaaa aaa aaaazawaaaaazakaaGaaca 9 LEARNING INFRARED IR COMMANDS cases x eee x eee Ed OG neds debla LOW Edo 9 OSNOWIE UMMALEO o NS
2. Extra help is available from your remote by turning on the Remote Assistant To turn on off this feature using the remote control software 1 From Home in the Harmony control software click Remote Preferences 2 Select Settings 3 Click Next v 1 1 page 5 Harmony 550 User Manual While the Help button helps you solve device problems within an Activity the Remote Assistant teaches you how to use your Harmony remote The following is an example of the type of help the Remote Assistant offers Example If any devices are not set up correctly press Help now Selecting an Activity View the Activities you have added by pressing the Activities button The display will then list the Activities you have added Press the corresponding display button next to the Activity you want to start As a default when you select an Activity you will see a message on the remote s display reminding you to keep the remote pointed at your entertainment system while the Activity starts This helps ensure that all infrared IR signals are properly sent To turn on off the Starting Activity message 1 Connect your Harmony remote to your computer to start the Harmony remote control software Click Remote Preferences Select Settings Click Next Controlling Individual Devices Press Devices to enter device mode Device mode gives you access to all the possible commands for each device included in your Harmony remote config
3. Getting Additional Help The Harmony remote provides you with several features to assist you with e Finding answers to your questions quickly and easily e Troubleshooting the setup and customization process Finding Answers to Your Questions To help you find answers to your questions quickly and easily use any of the following features Search A support tool that enables you to do a keyword search FAQs Frequently Asked Questions A searchable list of customer questions with answers provided by Harmony s support center User Manual The User Manual explains the concept of your Harmony remote and provides information about setting up and using the remote Help button When running the Harmony remote control software click this button for help specific to the step you are at Help button remote Asks you simple questions so the Harmony remote can automatically fix problems you are having with iii an Activity Troubleshooting Your Harmony Remote In addition to the tools listed under Finding Answers to Your Questions you can use the following feature Troubleshoot To be used when the Harmony remote is not controlling your system correctly If you cannot find the answer to your question s or troubleshoot your problem s contact your Harmony Support Team v 1 1 page 12
4. Harmony 550 User Manual Using Your Harmony Remote This section provides you with information that will help you use your remote Using the Glow Button Press the Glow button to light up or turn off the display backlight To determine the length of time the backlight stays on 1 Connect your Harmony remote to your computer to start the Harmony remote control software 2 Click Remote Preferences 3 Select Settings 4 Click Next Using the Motion Sensor If the remote is not used for two hours the motion sensor on the remote automatically turns on When the sensor detects any motion the motion sensor will turn on the backlight on the remote You can also turn off the motion sensor by pressing the Glow button Displaying Help on Your Harmony Remote From time to time when you select an Activity the Activity may not work This can happen when the Harmony remote sends many infrared commands to set up all your devices for an Activity but one or more devices are not receiving some commands The Harmony remote is then out of sync with your devices e g it thinks one of your devices is on but it is turned off Some of the reasons the Harmony remote can become out of sync with your system are e Someone walks between the Harmony remote and your entertainment system while an Activity is starting e You point your Harmony remote away from your system while an Activity is starting e There is an object blocking the line of sight b
5. the command a name This way you can refer to this command by name in various locations of the online setup process It is best to use the default names listed in the Learn infrared commands step so that automatic button function assignments can be applied to your Harmony remote Example If the Harmony remote learns the volume button infrared commands from your original remote control name the commands VolumeUp and VolumeDown i e with no space and capitalization as shown The Harmony remote control software looks for commands with these names to automatically assign them to the volume up and down buttons on the Harmony remote Naming Conventions When naming a command for which there is no default name under the Learn infrared commands option use the following naming conventions to make button assignment and sharing infrared commands easier e Capitalize the start of words e g NextDisc ModeDigital e Start the command name with its main function e g VolumeRearUp VolumeRearDown VolumeFrontUp VolumeFrontDown This helps group related commands in lists e For infrared commands that select inputs e g on a stereo receiver start with the prefix Input Do not name the input based on what you have connected to your device rather name it based on what it is called on the front of the device or on the remote control e g InputAux InputVideo1 InputTape InoutDVD InoutVCR v 1 1 page 11 Harmony 550 User Manual
6. Harmony remote to your computer to start the Harmony remote control software 2 Click Activities v 1 1 page 8 Harmony 550 User Manual P 2 PE 23 Click an Activity Select Change the Behavior of Buttons Click Next Under the Custom Button Label column type the name for the button label you would like to appear on the display Select a command from the list in the appropriate device column next to the name of the button you want to set Click Done Note Custom labeled buttons are displayed on the Harmony remote s display from left to right top to bottom Custom DVD TV i Button Label vd Player Video Display Chptre Lenin Chptr ChapterPrew Angle Angli Zoom Zoom Audio Andia me a at E CANCEL DOME RESET O DEFMALTS Changing the Settings for your Harmony Remote Click Remote Preferences to change the remote s settings Turn on off Remote Assistant for additional information see Displaying Help on Your Harmony Remote Select the type of help to display on the remote for additional information see Displaying Help on Your Harmony Remote Set the backlight timing Show Hide the Starting Activity message for additional information see Selecting an Activity Learning Infrared IR Commands The Harmony remote can learn infrared commands from other remote controls and should only be used in situations where the Harmony remote s database does not already contain an infrared comm
7. O sei ZEE oda Ao io Aiaka R 10 Naming anini eels ele esi atyo z oO Ado RPA oc Cake oE Lb olac 11 GETTING ADDITIONAL HELP sss sss sss sss sss eaae aaaeeeaa aaaea aeaaea aaaea 12 Fnang ANS WETS 10 elle l 12 Troubleshooting Your Harmony Remote rsrsrs eeta e LE iet 12 v 1 1 page i Harmony 550 User Manual Introduction Congratulations on the purchase of your Harmony remote True system control is now at your fingertips This User Manual will introduce you to the basic online setup process customizations and main features of your Harmony remote If in doubt about how to set up your Harmony remote follow the information and instructions using the Logitech Harmony remote control software also referred to as Harmony remote control software The Harmony remote is an Internet powered universal remote control Your Harmony remote can control most devices that understand infrared IR signals The configuration of your Harmony remote is simple e You will be prompted to answer questions about your entertainment devices to create your own personal Harmony remote configuration e Your answers will provide us with a description of the entertainment devices you want to control how they are set up and your preferences for controlling them e f one of your devices is not in the Harmony remote s database the Harmony remote control software will learn about your device and add it to your configuration e Once you hav
8. and you would like to use Determine the device you would like to send the infrared command to 1 2 3 4 v 1 1 Connect your Harmony remote to your computer to start the Harmony remote control software Click Devices Click a device Select Learn Infrared Commands page 9 Harmony 550 User Manual 5 Click Next Using the Infrared Sensor The Harmony remote has an infrared sensor at the end opposite to the USB connector The Harmony remote uses this sensor to learn commands from original device remotes e A Your original remote e B Distance between remotes 5 10 cm 2 5 apart e C Your Harmony remote The following steps outline what happens when you press a button on your original remote control 1 The infrared sensor on the Harmony remote learns the infrared signal 2 he Harmony remote uploads it via the USB cable and your computer s internet connection to the Harmony database 3 The Harmony remote control software will try to find a matching pattern for the infrared signal v 1 1 page 10 Harmony 550 User Manual 4 If no pattern is found the signal will be stored as is in its original format 5 Ifa pattern is found the Harmony remote control software converts the signal into a format for convenient storage Either way the signal is then available for you to assign to a button on your Harmony remote Naming an Infrared Command When the Harmony remote learns an infrared command give
9. e is a default setting for the buttons in most Activities you can customize these buttons to send different commands Glow Turns on and of the backlight on the Harmony remote Prev Goes to previous television channel SOUND Controls special sound features PICTURE Controls special picture features A B These two buttons are designed for use with the on screen menu for some digital set top boxes but can be customized to send any command you want Infrared Learning Port The Harmony remote uses this port to learn commands from your original remote page 2 Harmony 550 User Manual Beginning the Online Setup Process Once you have installed the Logitech Harmony remote control software you will be guided through a series of question and answer steps to complete each of the five main steps of the online setup process 1 Login Information Create your login information 2 Check Connection Ensures your computer and your Harmony remote are communicating properly 3 Set Up Devices Helps you provide us with information about the devices in your personal home theater system 4 Set Up Activities Helps you provide us with information about the way your devices work together to perform Activities e g Watch Television Activity 5 Update Remote Updates your remote with your personal settings Note When using the Harmony remote control software click Help to view specific help for the step you are at v 1 1 page 3
10. e told us about your devices you will then be guided through setting up Activities Creating Activities is simple you will be prompted to indicate the devices you use within an Activity and how you want to control specific features such as the volume within that Activity An Activity is a set of commands the Harmony remote sends to your entertainment system to turn on the necessary devices Once you have selected an Activity you are in Activity mode and the functionality of each button on your Harmony remote is automatically configured for that Activity Additionally the display buttons will give you access to other commands for that Activity which cannot be set to the standard buttons Example For the Watch Television Activity the Harmony remote sends commands to your entertainment system to turn on the necessary devices so you can watch television The remote will automatically be configured for the Activity based on the answers you selected during the online setup process for the Activity At the end of the setup process you will have your own configuration loaded in your Harmony remote Use your Harmony remote control software to e Customize any of your Harmony remote s features e Add more entertainment devices e Add more Activities v 1 1 page 1 Harmony 550 User Manual Getting to Know Your Harmony Remote Many of the Harmony remote s buttons are standard remote buttons However there are buttons and ot
11. etween your Harmony remote and the system e You are very far away from your entertainment system You will need to use the Help button on your Harmony remote to resynchronize the remote with your devices Before resynchronizing ensure the cause of the problem has been addressed Example Remove all obstructions so that the entertainment devices can receive the infrared commands from the Harmony remote v 1 1 page 4 Harmony 550 User Manual To resynchronize 1 Press the Help button 2 Answer the questions on the remote s display by selecting Yes or No If you answer no to any question the Harmony remote will resend the necessary command and ask you the same question again When you are done the Harmony remote will be in sync with your devices again Types of Help Available You can customize the Help button on your Harmony remote to provide one of the following types of help e Smart help Asks questions about the devices that are on during a specific Activity e Full help Asks questions about all the devices in your help system Select Full help if you find devices that aren t being controlled the way you want them to and the help on the remote is not asking you questions about these devices To select the type of help you want 1 Connect your Harmony remote to your computer to start the Harmony remote control software 2 Click Remote Preferences 3 Select Settings 4 Click Next Using the Remote Assistant
12. her hardware that may not be so familiar to you The extra buttons and hardware give you access to the special features of the Harmony remote Devices Help Harmony 550 USB Connector Connect one end of the USB cable to this connector and the other end to your computer so that you can download your configuration using the Harmony remote control software OFF Turns all devices off with one button press Activities Press Activities to view a list of Activities you have added Press the display button next to the Activity you want and the Harmony remote will set up your entertainment system Devices Lists all your devices on the display and allows you to select and directly control any device Help Asks you simple questions so that your Harmony remote can fix problems you are having within an Activity Display Shows a list of your Activities and devices help infrared IR commands and any available listings Display Buttons Use the buttons at the side of the display to select the corresponding command Left Right Arrow Allows you to view more options on the display Guide Gives you access to view program listings if you have a device with this feature Info Gives you additional information on program listings if you have a device with the Guide feature Exit Exits from the Guide feature Menu Gives you access to the menu system on a device if you have a device with this feature Smart Buttons While ther
13. ior of Buttons within an Activity Watch a DVD DVD TV amp Button Dvd Player Video Display Mute Volume Up Volume Down Channel Down ChapterPrev iChannel Up ChapterNext Prev SS HSS LS EIIE L Up DirectionUp Pnn DiractinnN awn RESET TO DEFAULTS CANCEL DONE When you select an Activity the Harmony remote will e Turn on all the correct entertainment devices e Set the device inputs correctly e Setup the remote s buttons to control the Activity Based on our knowledge of how each of your devices is controlled the Harmony remote will make its best effort to match all the buttons you need to control an Aciivity However there may be some commands you want to add to buttons or list on the display Commands can be added to buttons quickly and easily by customizing any Activity to change the behavior of buttons To change the behavior of buttons 1 Connect your Harmony remote to your computer to start the Harmony remote control software 2 Click View Activities 3 Click an Activity 4 Select Change the Behavior of Buttons to view the Buttons that have a command associated with them Device being controlled Command being sent to the device Adding Custom Labeled Buttons You can also add any number of custom labeled buttons to an Activity To add a custom labeled button for an Activity 1 Connect your
14. uration To access device mode you do not need to be in an Activity However you should never need to use device mode during normal use of your Harmony remote This mode should only be used to send a specific command to a specific device You can eliminate the use of device mode by customizing your Activities Example You can put commands on the display or customize specific buttons for the commands See Customizing Your Harmony Remote At any time press Devices to switch into device mode Once in this mode the Harmony remote will display a list of all the devices you have in your configuration Select a device from the list and the Harmony remote will only control the device features for the device Example If you choose Television as the device the number volume and channel buttons will all control your television Press Devices to return to Activity mode Using the Smart Buttons While there is a default setting for the buttons in most Activities you can customize these buttons to send different commands See Changing the Behavior of Buttons Within an Activity v 1 1 page 6 Harmony 550 User Manual Customizing Your Harmony Remote Customize your Harmony remote from Home in the Harmony remote control software home Harmony 550 How would you rate your Harmony remote so far CA AAA Excellent be setup Do you want to set them up now Remote Preferences Get Support Loghech 2005 Use the Harmon
15. y remote control software to Troubleshoot e Click Troubleshoot when your Harmony remote isn t controlling your system correctly view Activities e Click Activities to add or delete Activities e Click an Activity icon to change the specific settings e g the name of an Activity for an Activity Example To have more than one Activity of a given type e g If you have both a cable converter and a satellite receiver you can add a second Watch Television Activity click Add an Activity When you re done rename the Activities to help you distinguish between them e g For the Watch Television Activity you could rename one from Watch Television to Watch Cable and the other to Watch Satellite view Devices e Click Devices to add or delete entertainment devices e Click a device icon to change the specific settings for a device you have already set up view Remote Preferences e Click Remote Preferences to change the remote s settings Get Support e Click Get Support to view a list of support tools and services we offer Update Remote e Click Update Remote after you have made changes your configuration or settings This will ensure you have the latest configuration and settings on your Harmony remote v 1 1 page 7 Harmony 550 User Manual Customizing the Display on the Harmony Remote This section provides information that will help you to customize the commands and options listed on the Harmony remote s display Changing the Behav

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