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1. Ex PHOTO PRINT MODE INDEX 6 Use lt 4 or gt to select lt ALL FRAMES gt 7 Press Set Ex SELECT PAPER SIZE LTR uu BF WN Photo printing from a memory card Basic operation Chapter 4 8 Use lt 4 or gt to select the print media size Select lt LTR gt for letter size print media lt 4 x 6 gt for card size print media lt 5 x 7 gt for card size print media lt A4 gt for A4 size print media 9 Press Set PHOTO PAPER PRO 10 Use lt 4 or gt to select the print media type Select from the following lt PHOTO PAPER PRO gt lt PLAIN PAPER gt If you selected lt 4 x 6 gt or lt 5 x 7 gt in step 8 you can only select lt PHOTO PAPER PRO gt If you selected lt PLAIN PAPER gt in step 10 11 Goto step 13 If you selected lt PHOTO PAPER PRO gt in step 10 11 Press Set Ex BORDERLESS PRINT OFF 12 Use lt 4 or gt to select borderless printing Select lt OFF gt to print the photographs with borders lt ON gt to print the photographs without borders 13 Press Set Ex TT ALL FRAMES PHOTO LTR 14 Press Start NOTE Printing is enlarged or reduced automatically according the print media size Depending on the print media type and whether borderless printing is selected the photographs may be cropped A margin may still appear even if you select borderless printing on letter size print media You can select t
2. 1 Press Stop Reset 2 Ifa multipage document is loaded remove from the ADF all pages except for the jammed page 10 16 Troubleshooting Chapter 10 3 Open the feeder cover 4 Raise the paper release lever and slide the page under the roller towards the feeder cover 5 Pull out the jammed page from the ADF 6 Lower the paper release lever then close the feeder cover If Stop Reset is pressed during scanning and the document remains in the ADF wait for the machine to return to standby mode then press Resume Documents left in the ADF will be ejected automatically Chapter 10 Troubleshooting 10 17 Troubleshooting ia gt If the nozzle check pattern does not print properly Refer to Maintaining the printhead p 9 3 gt Interpreting the messages When the Alarm light blinks Check the message in the LCD If there is a message follow the instructions and correct the error Then to resume operation press Resume The Alarm light will turn off If the error remains turn off the machine and disconnect the power cord Wait 15 seconds then reconnect the power cord and turn on the power If you cannot clear a paper jam Turn off the machine and disconnect the power cord Wait five seconds reconnect the power cord and turn on the power If the problem has been resolved the Alarm light will turn off If the Alarm light still lights even after you ha
3. If dust accumulates around the plug of the power cord when it is connected to a power outlet unplug the machine and wipe the plug with a clean dry cloth Do not plug the machine into the same circuit as appliances such as an air conditioner television or copier These devices generate electrical noise which may interfere with your machine s operation Whenever you turn off the power and unplug the machine wait at least five seconds before you plug it in again Use only the power cord that came with the machine Turn off the power and unplug the machine in the following conditions When the power cord or plug is damaged or frayed If liquid has spilled into the machine If the machine has been exposed to rain or water If the machine does not operate normally when you have followed the instructions in the guides included with your machine Adjust only those controls that are covered by the instructions in the guides since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the machine has been dropped or damaged If the machine exhibits a distinct change in performance indicating a need for servicing Handling A WARNING Do not drop paper clips staples or other metal objects inside the machine Also do not spill water liquid or flammable substances inside the machine If these items come into co
4. 5 ROLLER CLEANING Cleans the roller UG 11 2 Machine settings Chapter 11 Fax Model Fax Model Menu USER DATA Function keys Copy Scan Photo Print Fax Name Description Setting Details 1 TEL REGISTRATION 1 1 TOUCH SPD DIAL Registers one touch speed dialing p 7 4 2 CODED SPEED DIAL Registers coded speed dialing p 7 5 3 GROUP DIAL Registers group dialing UG 2 FAX SETTINGS 1 USER SETTINGS 1 DATE amp TIME Sets the current date and time p 7 1 2 DATE SETUP Selects the date format displayed in the LCD and MM DD YYYY printed on faxes you send DD MM YYYY YYYY MM DD 3 UNIT TELEPHONE Enters the fax telephone number printed on faxes you p 7 1 send 4 UNIT NAME Enters the name printed on faxes you send p 7 1 5 TX TERMINAL ID 1 TTI POSITION Selects the position of the sender information outside OUTSIDE IMAGE or inside the image area when sending black amp white INSIDE IMAGE faxes Automatically set inside the image area for color faxes 2 TELEPHONE Selects the mark to appear before the fax telephone FAX MARK number printed on faxes you send TEL 6 OFFHOOK ALARM Enables disables the alarm that alerts you ifthe handset ON is not hung up properly OFF 7 VOLUME CONTROL 1 CALLING When the machine is set to ring selects the ring volume 1 2 3 VOLUME 2 LINE MONITOR Selects the dialing and on
5. A non exhaustive list of these documents is set forth below This list is intended to be a guide only If you are uncertain about the legality of using your product to scan print or otherwise reproduce any particular document and or of the use of the images scanned printed or otherwise reproduced you should consult in advance with your legal advisor for guidance Paper money e Traveler s checks Money orders Food stamps Certificates of deposit e Passports Postage stamps canceled or uncanceled e Immigration papers Identifying badges or insignias Internal revenue stamps canceled or uncanceled Selective service or draft papers Bonds or other certificates of indebtedness e Checks or drafts issued by governmental Stock certificates agencies Copyrighted works works of art without permission e Motor vehicle licenses and certificates of title of copyright owner B Users in the U S A Pre installation requirements for Canon facsimile equipment A Location Supply a suitable table cabinet or desk See the Appendix for the machine s dimensions and weight B Order information 1 Only a single line touch tone or rotary telephone set is to be used 2 Order an RJ11 C modular jack USOC code which should be installed by the telephone company If the RJ11 C jack is not present installation cannot occur 3 Order a normal business line from your telephone company s business representative The line should be a regula
6. Press this key and a two digit code to dial a pre registered fax telephone number or group Z Hook key Engages or disengages the telephone line One touch speed dialing keys Dial a pre registered fax telephone number or group 6 ON OFF 1 sec key Turns the machine on and off keep pressed for a brief interval Before turning on the machine make sure the document cover is closed IMPORTANT To prevent the printhead from drying up the machine automatically caps it when the power is turned off with the ON OFF 1 sec key If you need to disconnect the machine from the main power source e g disconnect the power cord be sure to turn off the machine first by pressing ON OFF 1 sec before disconnecting it If you are not using the machine for a long period of time we recommend that you print in black and color or clean the printhead approximately once a month to maintain the printhead in good working condition The printhead contains high precision nozzles that will become blocked if the printhead is not used for a long period of time NOTE The power cannot be turned off when the machine is operating or EXE when the In Use Memory light is on or blinking Your machine performs printhead cleaning every time you turn on the machine This ensures optimum print quality but also consumes a small amount of ink during the cleaning process For this reason it is recommended that you always leave your machine
7. click a button on the MP Toolbox and select Use the scanner driver to make advanced settings Clear this setting if you do not want ScanGear MP to display gt Software Guide White lines appear on the left side of the image Place the document approximately 4 inch 3 mm from the edge of the platen glass Cannot scan correctly with multi scan 1 Does the position of the photographs and the way they are positioned fulfill the following requirements There should be a gap of at least 4 inch 1 cm between the edge of the platen glass and photographs There should be a gap of at least 3g inch 1 cm between the edges of the photographs There should be no more than ten photographs The photographs should be straight any tilting should be kept within 10 degrees 2 Some applications do not accept multiple scans of more than two images Check the application s documentation or contact the application s manufacturer 3 Clean the platen glass and document cover gt User s Guide 4 When scanning from the platen glass thick or curled photographs may not be scanned properly Press lightly on the document cover when scanning 5 Is the document smaller than 4 inch 1 cm2 You cannot use multi scan for documents smaller than 3 inch x 3 inch 1 cm x 1 cm Scan each document separately 6 Is the ratio of the long and short sides of the document greater than 1 4 You cannot use multi scan if the long side of the d
8. lt Windows 98 file language or gt appears during installation click Yes or No Whichever you click installation thereafter will continue trouble free This message will appear if you have Photoshop installed on your computer Chapter 10 Troubleshooting 10 1 Troubleshooting fe Cannot use the software after upgrading to Windows XP If the software was installed in Windows 98 Me 2000 and you upgraded to Windows XP without removing the software the machine may not be able to be recognized Remove the software and then reinstall it Software Guide In Device Manager green mark is displayed Windows Me Under Device Manager green mark is displayed on USB Composite Device in USB Universal Serial Bus Controller in Windows Me However this is not a problem so continue to use it as is gt Problems turning on the computer See below if you cannot start your computer Computer will not start Did you turn on your computer with a memory card inserted in the machine If a memory card is inserted in the machine and the machine is connected to the computer your computer may not start depending on its settings In the computer s BIOS settings if you set up the order so that the hard disk that starts Windows starts before the USB device your computer will start even with a memory card inserted in the machine For details on BIOS settings refer to your computer s documentation gt Problems print
9. 1 or later IBM or compatible computer with a Pentium 133 processor or higher 64 MB of RAM 128 MB or more recommended Windows XP IBM or compatible computer with a Pentium 300 processor or higher 64 MB of RAM 128 MB or more recommended User privileges when using Windows 2000 XP When installing you must have Administrator privileges When using you must have user privileges or greater 1 2 Introduction Chapter 1 gt Main components of the machine Fax model shown here O ADF Automatic Document Feeder Feeder cover Document guides Multi purpose tray Tray cover Automatic sheet feeder D Document tray Document output slot Document cover Chapter 1 Scanning unit Printer cover Open button 2 Paper output tray 3 Card slot 4 Indicator light 5 Operation panel Platen glass Printhead holder Paper thickness lever Introduction 1 3 Introduction Operation panel of the machine Fax model shown here 0 B 28 1 4 0 MM V BOOD 4B 6 Resume key Resumes an operation after an error is corrected Also ejects a document remaining in the ADF In Use Memory light Blinks or lights during operation Lights also when there are documents in the machine s memory G Alarm light Blinks when an error occurs or when the machine needs attention Menu key Accesses the settings to customize operation of your machin
10. 253 mm 12 326 mm 22 558 mm Environmental conditions Temperature 59 81 5 F 15 27 5 C e Humidity 20 80 Liquid Crystal Display LCD 20 x 2 Display languages English French Spanish Portuguese Applicable standards Electrical safety UL 1950 C UL e Radiation FCC Part 15 Class B IC Class B PTT FCC part 68 IC CS 03 e Other Energy Star Compliant FCC sec 255 ADF capacity gt p 2 1 Multi purpose tray capacity gt p 2 3 Appendix Specifications A 1 Specifications EJ Printable areas Note on printing area illustrations Printing area Canon recommends that you print within dark shade this area Printable area The area where it is possible to print light shade However printing in this area can adversely affect print quality or paper feed precision e Paper printable areas Letter size 8 x 10 3 in 203 2 x 271 4 mm Legal size 8 x 13 in 203 2 x 347 6 mm 4 x 6 size 3 4x 5 34 in 94 8 x 144 4 mm 5 x7 size 44x 6 34 in 120 2 x 169 8 mm A4 size 8 x 11 3 in 203 2 x 289 mm t My 3 0 mm 7 i 13 33 0 mm 4 Recommended print area Printable area t K 6 0 mm Fe 144 31 5 mm Mw 3 4 mm My 3 4 mm Letter Legal Letter Legal M 6 4 mm 14 6 4mm amp NOTE e Borderless printing allows you to make prints with no margins However it may cause the top and bottom paper edges to decreas
11. A CAUTION In Windows 2000 if you set the lt CARD PROTECT gt setting to lt ON gt turn the machine off then on again If you copy data from the hard disk to the memory card and a delayed write failed error occurs the original file may be lost 3 Have you connected in Windows XP The date and time of access is written in the Windows XP preview and if lt CARD PROTECT gt is set to lt ON gt or photo print mode is selected a write protect error may be displayed Turn the machine off then on again Removable disk does not appear in Windows Explorer This behavior can occur if you map a network drive to the next available drive letter after the local volumes and CD ROM drives have been assigned drive letters Do the following if you experience this problem 1 Assign the network drive to any other drive letters 2 Restart your computer The Unplug Eject icon does not appear Windows 2000 In Windows 2000 the Unplug Eject icon does not appear even when you select Show Unplug Eject icon in the taskbar in the Unsafe Removal of Device dialog box that is displayed when you turn off the machine or disconnect the USB cable You do not need to use the Unplug Eject icon when you turn off the machine or disconnect the USB cable The machine does not appear in Hardware devices in the Add Remove Hardware dialog box Windows 2000 In Windows 2000 the machine does not appear in Hardware devices in the Select Device to Unplug d
12. Dwight Muller Fax 7145556733 Recipient Ss g Dwight Muller 7145556733 Display Address Book Eee Send Now Cancel Help Send Fax dialog box Chapter 6 PC Faxing Basic operation 6 1 PC Faxing Basic operation o 3 Inthe Send Fax dialog box enter the Name and Fax of the recipient then click Add to Recipient List You can also send by just entering the Fax of the recipient e You can only enter one recipient e You can use 0 through 9 dash and parentheses etc in fax numbers gt below e You can specify a recipient from the Address Book gt Software Guide If you register a recipient in the Address Book you can use the information the next time you send a fax to the same recipient gt Software Guide 4 Click Send Now Characters and symbols for fax numbers You can use the following characters and symbols in the faxes you send from your computer or for a recipient you register in the Address Book Character symbol Explanation 0 9 For use in telephone and fax numbers P To place a pause between numbers P To place a pause at the end of an array of numbers T Numbers after the T will be sent as a tone signal space To make the number easier to read You cannot insert a space at the front of a number gt More information For detailed information on all faxing features that can be performed from your computer refer to the online
13. FRENCH SPANISH PORTUGUESE 4 DAYLGHT Enables disables daylight saving If you select lt ON gt ON UG SAV TIME you can select additional sub settings OFF Chapter 11 Machine settings 11 5 Machine settings E Menu RECEIVE MODE Function key Fax Name Description Setting Details FAX TEL AUTO SW Selects lt FAX TEL AUTO SW gt receive mode UG FAX ONLY MODE Selects lt FAX ONLY MODE gt receive mode UG DRPD Selects lt DRPD gt receive mode UG MANUAL MODE Selects lt MANUAL MODE gt receive mode p 7 8 ANS MACHINE MODE Selects lt ANS MACHINE MODE gt receive mode UG Menu MEMORY REFERENCE Function key Fax These settings can only be accessed when there is a document in memory Name Description Setting Details 1 DOC MEMORY LIST Prints the DOC MEMORY LIST UG 2 PRINT DOCUMENT Prints a document in memory UG 3 DELETE DOCUMENT Deletes a document in memory UG Menu REPORTS LISTS Function key Fax Name Description Setting Details 1 ACTIVITY REPORT Prints an ACTIVITY REPORT UG 2 SPEED DIAL LIST 1 1 TOUCH LIST Prints the 1 TOUCH SPD DIAL LIST UG SORTED OUTPUT Selects the order of the destinations in the list YES lt YES gt Prints the list in alphabetical order NO lt NO gt Prints the list in key order 2 CODED DIAL LIST Prints the CODED SPEED DIAL LIST UG SORTED OUTPUT Selects the order of the
14. The paper may curl or rub if intensity is set too high in the printer driver In the Properties dialog box on the Main tab click Manual in Color Adjustment then click Set In the Manual Color Adjustment dialog box reduce the intensity with the Intensity slider 3 Are you using thin paper The paper may curl if you use thin paper and print images that use a large quantity of ink such as photographs or pictures with intense colors Use thicker paper such as high resolution paper or glossy photo paper gt p 2 3 4 Was the paper already curled before loading Uncurl the paper and reload Meaningless characters and symbols are printing If this problem only occurs when printing a specific document Open and edit the document and try printing again If this does not work there may be a problem with the application Contact the application s manufacturer White streaks appear on the printout 1 Print the nozzle check pattern gt Maintaining the printhead p 9 3 2 Are you printing on coated paper In the Properties dialog box on the Main tab click High in Print Quality Printout is rubbed or stained 1 Is the paper thickness lever set correctly When you print documents that contain large quantities of ink such as documents with a lot of detail the paper may curl and rub Move the paper thickness lever to the right gt p 2 4 2 Does the paper stack exceed the paper limit mark gt or tab
15. W key 1 5 Black amp white copying 5 1 sending from machine 7 3 Canceling memory sending from machine 7 3 Card slot 1 3 CD ROM 1 1 Characters entering 7 2 Cleaning printhead 9 4 Coded Dial key 1 5 Coded speed dialing registering 7 5 7 6 using 7 6 Color copying 5 1 key 1 5 sending from machine 7 3 Components 1 3 to 1 5 Computer problems printing from 10 2 to 10 5 problems turning on 10 2 Copy key 1 4 Copying 5 1 adjusting exposure 5 2 adjusting image quality 5 2 document requirements 2 1 in black amp white 5 1 in color 5 1 problems 10 12 Date entering 7 1 Density See Exposure Destination labels 1 1 Document cover 1 3 guides 1 3 loading 2 2 output slot 1 3 problems 2 1 removing jams 10 16 10 17 requirements 2 1 tray 1 1 1 3 Documentation 1 1 Enlarge Reduce key 1 4 Envelopes 2 3 Exposure adjusting for copying 5 2 key 1 4 Fax key 1 4 Resolution See Image quality sending 6 1 Features 1 1 Feeder cover 1 3 Glossy Photo Paper GP 301 GP301N 2 3 High Resolution Paper HR 101N 2 3 Hook key 1 5 Image quality adjusting for copying 5 2 adjusting for sending from machine 7 3 7 4 Image Quality key 1 4 In Use Memory light 1 4 Index printing 4 5 Indicator light 1 3 Ink tank 1 1 guidelines 9 1 replacing 9 2 when to replace 9 1 Jams removing document 10 16 10 17 removing paper 10 15 10 16 LCD 1 4 if nothing displays 10 14 Machine 1 1 MAINTENANCE menu 11 2 MANUAL MODE 7 8 Matte Photo Paper MP 101 2 3 M
16. defective product together with your dated proof of purchase a complete explanation of the problem and a return address to the ASF at your expense Do not include any other items with your product The repair s covered by this limited warranty will be made and the product will be returned to you without charge by the ASF Repairs not covered under this limited warranty will be charged to you at such costs as each ASF may generally establish from time to time This limited warranty gives you specific legal rights and you may also have other rights that vary from state to state Support program specifics are subject to change without notice t InstantExchange warranty program service is subject to availability of refurbished replacement units tt 9a m 5 p m local Monday Friday excluding holidays The Canon Customer Care Center must receive pertinent information by 3 p m E S T to ensure next business day InstantExchange warranty program service two business day InstantExchange warranty service for Alaska and Hawaii Canon does not guarantee next business day service in the event of factors beyond Canon s reasonable control MultiPASS MP730 MP700 2003 Canon U S A Inc Canon is a registered trademark of Canon Inc Index 2 key 1 4 3 key 1 4 ADF 1 3 loading documents in 2 2 requirements for loading 2 1 Alarm light 1 4 Aligning printhead 9 5 9 6 All frames printing 4 6 4 7 Automatic Document Feeder see ADF B amp
17. different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of the FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in this guide If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A TEL No 516 328 5600 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual To automatically enter this information into your machine follow the instructions on p 7 1 or p 8 1 of this guide gt Users in Canada Pre installation requirements for Canon facsimile equipment A Location Supply a suitable table cabinet or desk See the Appendix for the machine s dimensions and weight B Order information 1 Provide only a single line to touch tone or rotary telephone set termina
18. from step 6 Or Press Stop Reset to return to standby mode NOTE Fora list of the recipients you have registered print the coded speed dialing list gt User s Guide To change or delete an entry Refer to the User s Guide Using speed dialing Follow this procedure to dial speed dialing number One touch speed dialing 1 Press the one touch speed dialing key assigned to the number you want to dial 01 to 10 2 Use the numeric keys to enter the two digit code assigned to the number you want to dial 00 to 99 If you use speed dialing to send a fax press Start after dialing or wait a few seconds for the machine to automatically begin scanning your document for sending If you do not want the machine to begin scanning automatically disable the lt TIME OUT gt setting gt User s Guide Faxing with your machine Basic operation Chapter 7 gt Receiving faxes to your machine Before receiving faxes to your machine Before receiving faxes check the following is the power turned on You cannot receive faxes if the power is turned off Is the correct paper loaded in the multi purpose tray Load plain paper in the multi purpose tray For details see the Set Up sheet or User s Guide Have you set the paper size setting Before receiving faxes you must set the paper size setting for the paper loaded in the multi purpose tray For details see p 2 4 Have you set the receive mode Befo
19. gt Print specifications Printing method Bubble jet on demand Paper handling Automatic feed Print media size and weight gt p 2 3 Recommended print media gt p 2 3 Print speed Black printing Fast 22 pages minute Standard 13 0 pages minute e Color printing Fast 14 pages minute Standard 9 0 pages minute Based on Canon standard pattern Print width e Max 8 in 203 2 mm Borderless printing 8 4 in 216 0 mm Printing resolution Max 4800 horizontal x 1200 vertical dpi gt Photo print specifications Interface Card slot Memory card Compact flash Except Microdrive Type II e Smart media e Memory stick SD memory card e Multimedia card Print media e Plain paper e Photo Paper Pro PR 101 PC 101S Photo Paper Plus Glossy PP 101 e Matte Photo Paper MP 101 Layout Photo Paper Pro Letter A4 With without borders index max 70 frames Card With borders index max 15 frames e Plain paper Letter A4 With without borders index max 70 frames Features Date printing e Vivid photo printing DPOF function compatible Index printing specified quantity specified frames date printing image number printing gt Copy specifications A 4 Copy speed Black amp white lt B amp W DRAFT gt Approx 22 pages minute letter size Color lt COLOR FAST gt Approx 14 pages minute letter size Based on BJ printer specific speed test pattern No of copies Maximum 99 copies Density adjust
20. hook volume 0 off 1 2 3 VOL 8 RX CALL LEVEL Selects the ring type for incoming calls HIGH STANDARD 9 TEL LINE TYPE Selects the telephone line type setting for your TOUCH TONE UG machine ROTARY PULSE 2 REPORT SETTINGS 1 TX REPORT Enables disables automatic printing of a transmission PRINTERRORONLY UG report after sending OUTPUT YES OUTPUT NO PRINT WITH IMAGE If you select lt PRINT ERROR ONLY gt or lt OUTPUT YES gt ON selects whether the first page of the fax is printed under OFF the report black amp white faxes only 2 RX REPORT Enables disables automatic printing of a reception OUTPUT NO UG report after receiving PRINT ERROR ONLY OUTPUT YES Chapter 11 Machine settings 11 3 Machine settings Name Description Setting Details 3 ACTIVITY REPORT __ Enables disables automatic printing of an ACTIVITY AUTOPRINTON UG REPORT after every 20 transactions AUTO PRINT OFF 3 TX SETTINGS 1 ECM TX Enables disables Error Correction Mode ECM during ON sending OFF 2 MID PAUSE SET Selects the pause length when you press Redial Pause 2 SEC 1 to 15 3 AUTO REDIAL Enables disables automatic redialing ON UG OFF 1 REDIAL TIMES If you select lt ON gt selects the number of redialings 2 TIMES 1 to 10 2 REDIAL If you select lt ON gt selects the length of time between 2 MIN 2 to 99 INTERVAL redialings 4 TIME OUT Enables disables automatic scanning wit
21. low and you can continue printing for a short period of time However the ink empty message on the machine s LCD does not change so replace the appropriate ink tank gt Copying problems See below if you are having problems copying For printing related problems see the items marked with in Problems printing from your computer p 10 2 Cannot make a copy the document or paper will not feed into the machine 1 2 3 6 Is there anything displayed in the LCD If nothing is displayed see p 10 14 Is the Alarm light blinking If it is blinking see p 10 18 Is the document loaded correctly Check that the document is loaded correctly on the platen glass or ADF gt p 2 2 See Paper does not feed properly on p 10 3 Are the ink tanks installed correctly Press Open and lift up the scanning unit Printer cover Press PUSH on the tanks and check that they are securely inserted Print the nozzle check pattern gt Maintaining the printhead p 9 3 Paper comes out but there is nothing copied on it 1 3 Chapter 10 Troubleshooting 10 5 Is the document loaded correctly If placing the document on the platen glass the side to be copied should be face down If placing the document in the ADF the side to be copied should be face up gt p 2 2 Has ink run out If nothing prints or one of the colors does not print check if the ink tanks are empty Replace the ink tank s if m
22. on the printout note which box has the most solid image Note the value next to this box and use lt 4 or gt to enter it BAD SAMPLE E Least solid box GOOD SAMPLE Most solid box Press Set Repeat steps 7 and 8 for columns B to K When all values have been entered the LCD displays the following PRINT VERT PATTERN YES NO C 10 Press 9 Chapter 9 Maintenance 9 5 Maintenance o 11 When the horizontal pattern has been adjusted the machine will print a vertical pattern 12 IncolumnLonthe printout note which box has the most solid image Note the value next to this box and use lt 4 or gt to enter it CHANGE V VALUE L Q GOOD SAMPLE a Most solid box 13 Press Set 14 Repeat steps 12 and 13 for column M gt More information For detailed information on cleaning your machine refer to the User s Guide 9 6 Maintenance Chapter 9 Troubleshooting gt Problems installing and removing software See below if you were unable to install or remove the software MP Drivers MP Toolbox Cannot install the software 1 Have you followed the instructions in the Set Up Sheet to install the software If you have not followed the installation procedure correctly try reinstalling the software If there was an error during installation and installation was not completed restart your computer and try reinstalling the software 2 Are any other app
23. or exceed the capacity of the multi purpose tray If so reduce the amount of paper 3 Are you printing outside the printable area Change the margin settings in the application to keep the document within the recommended printable area 4 Isintensity set too high The paper may curl or rub if intensity is set too high in the printer driver In the Properties dialog box on the Main tab click Manual in Color Adjustment then click Set In the Manual Color Adjustment dialog box reduce the intensity with the Intensity slider 5 Are you using recommended print media For recommended print media see p 2 3 6 Clean the machine s interior If the machine s interior is dirty with ink or there is a build up of paper dust your printout may contain ink stains Clean the machine gt User s Guide 7 Are you printing on the wrong side of the paper Some papers have a right side for printing Turn the paper over and try printing again There are also types of paper such as Photo Paper Pro that can only be printed on one side 10 4 Troubleshooting Chapter 10 The ink empty message is displayed differently on the printer status monitor than how it is displayed on the machine s LCD While you are printing from your computer if the ink empty message is displayed on the printer status monitor and on the machine s LCD press Resume on the machine and cancel the job On the printer status monitor the message changes to Ink
24. receive a fax manually 1 2 3 4 Make sure you have set lt MANUAL MODE gt gt p 7 7 Make sure you have connected a telephone to your machine gt Set Up Sheet When the telephone rings pick up the handset If you hear a person s voice Start your conversation If the caller wants to send a fax after talking to you ask them to perform the operation to begin sending When you hear a slow beep tone press Start on your machine to begin receiving the fax Hang up the handset If you hear a slow beep tone or silence Someone is trying to send you a fax If your telephone is close to your machine press Start on the machine to begin receiving the fax Hang up the handset If you are far from your machine dial 25 the remote receiving ID on your telephone and hang up NOTE You can customize remote receiving by enabling disabling it or by changing the remote receiving ID gt lt REMOTE RX gt p 11 5 If you have an answering machine connected to your machine that can carry out remote control operations controlling your answering machine from a remote telephone the security code for this function may be the same as the remote receiving ID If so make sure you change the machine s remote receiving ID to make it distinct from the answering machine s security code gt lt REMOTE RX ID gt p 11 5 Canceling receiving Press Stop Reset and follow any instructions in the LCD gt More informatio
25. the problem However please note that when you reformat the memory card with a digital camera all the data will be deleted If you can read the image data on the computer copy the image data to your computer before reformatting the memory card 2 If you still have problems with another memory card it is having difficulty operating with the machine Try again with a recommended memory card gt p 4 1 Troubleshooting Chapter 10 is printed in the index Yellow The photograph data is large Printing of this photograph may take a long time when printing in single frame frame range or all frame mode Red The photograph data is damaged and cannot be printed on your machine Cannot write to the memory card write protect error displayed in Windows 1 Is the machine in photo print mode and the lt CARD PROTECT gt setting set to lt ON gt Switch to a different mode and set the lt CARD PROTECT gt setting to lt OFF gt gt p 4 10 Then turn the machine off and on again 2 Ifadelayed write failed error is displayed in Windows 2000 Is the machine in photo print mode and the lt CARD PROTECTS gt setting set to lt ON gt Switch to a different mode and set the lt CARD PROTECT gt setting to lt OFF gt gt p 4 10 Then turn the machine off and on again If you want to enable card protection set the lt CARD PROTECT gt setting to lt ON gt gt p 4 10 Then turn the machine off and on again
26. you change it The original sheet s of paper you copy or scan with the machine A list of settings from which you select an item to set up or change A menu has a title which appears in the LCD Text enclosed in these brackets indicate a key name or item on the computer you have to click double click or point to Text enclosed in these brackets indicate an LCD message Term used to select or choose a command or option on your computer generally with a mouse The original sheet s of paper you send or receive with the machine transaction number A four digit number assigned automatically to any document you send or TX RX NO TX RX receive Denotes Transaction number Denotes Sending Denotes Receiving Preface gt Contents 1 Introduction Unpacking your Machine secsssssccssescccseeseseteeees 1 1 SYSTEM requirements seccssecsseecssescseeesseecneeecnseese 1 2 Main components of the Machine 1 3 Operation panel of the machine 0 1 4 Documents and print media DOCUMENTS sivsssesssessssissasesansesssnoessvocsnessaiesssesssnscansadeassene 2 1 DOCUMENT FEQUIFEMENTS oeescsscsseccsseceneeessees 2 1 Loading COCUMENKS scssssscccsessecseecessteccssecesnees 2 2 Using the platen glass eessseccsseesceeecseeees 2 2 Using the ADF sesssssssscsssessesseeeeeees 2 2 Print Sia a sacsiiceeccsssaeveosnnssssitinaasecosbnasinacinsasneseonssenate 2 3 Loading reqUi
27. Also make sure the orange tape has been completely removed from the ink tanks Correct Tape not removed completely O iia Remove the tape up to the perforations Print the nozzle check pattern gt Maintaining the printhead p 9 3 Troubleshooting fel Copy quality is poor 1 w Are you copying a document or photograph printed from your machine Image quality may be poor when you copy a document or photograph printed from your machine Try printing the photograph from the memory card or the document from your computer Clean the scanning area gt User s Guide and the ADF area gt User s Guide Clean the printhead gt p 9 4 Does the LCD show the correct type of print media loaded If not set the print media type gt p 2 4 Is the image quality displayed in the LCD suitable for the document If not set an image quality suitable for the document gt p 5 2 Image quality 100 LTR TEXT 01 QOO PLAIN Print media type gt Problems scanning See below if you have problems scanning a document to your computer from the machine Cannot scan a document 10 6 1 2 Is there anything displayed in the LCD If nothing is displayed see p 10 14 Is the Alarm light blinking If it is blinking see p 10 18 Is the document loaded correctly Check that the document is loaded correctly on the platen glass or ADF gt p 2 2 R
28. Automatic reception e Automatic fax tel switchover DRPD Distinctive Ring Pattern Detection e Remote reception by telephone Default ID 25 e Non ring reception e ECM deactivation ACTIVITY REPORT after every 20 transactions e Non delivery report TTI Transmit Terminal Identification Appendix Specifications Specifications EJ gt Scan specifications Compatibility TWAIN WIA Windows XP Scanning speed Black amp white text grayscale 300 dpi Min 5 3 seconds page Letter size Color 150 dpi Min 15 9 seconds page Letter size Data transfer not included Scanning resolution 1200 x 2400 9600 dpi enhanced Scanning image processing Halftones 256 levels of gray e Color 16 777 216 colours gt Telephone specifications Connection Telephone answering machine CNG detecting signal data modem Specifications subject to change without notice A 6 Specifications Appendix Index lt key 1 4 B key 1 4 ADF 1 3 loading documents in 2 2 requirements for loading 2 1 Alarm light 1 4 Aligning printhead 9 5 9 6 All frames printing 4 6 4 7 Automatic Document Feeder See ADF B amp W key 1 5 Black amp white copying 5 1 sending from machine 7 3 Canceling memory sending from machine 7 3 Card slot 1 3 CD ROM 1 1 Characters entering 7 2 Cleaning printhead 9 4 Coded Dial key 1 5 Coded speed dialing registering 7 5 7 6 using 7 6 Color copying 5 1 key 1 5 sending from machine 7 3 Componen
29. CD If nothing is displayed see p 10 14 OG 4 Is the Alarm light blinking If it is blinking see p 10 18 MG 5 Is the telephone line cord connected properly Check that the telephone line cord is connected properly gt Set Up Sheet MG 6 Press Hook or pick up the handset of the telephone connected to the machine Can you hear a tone If not there is a problem with the telephone line Contact your telephone company 7 Is the document loaded correctly Check that the document is loaded correctly on the platen glass or ADF gt p 2 2 8 Is one touch or coded speed dialing registered with fax numbers If you are using one touch or coded speed dialing check that the fax number is correctly registered gt p 7 4 mG 9 Is the number dialed correct Check the number and try dialing again G 10 Is the In Use Memory light blinking Is the fax recipient shown in the LCD Another document is being sent from memory Wait until the document has finished sending 11 Was there an error during transmission Print the ACTIVITY REPORT and check for an error gt User s Guide OG 12 Is the recipient s fax machine G3 compatible Check that the recipient s fax machine is G3 compatible If not you will be unable to send faxes Fax sent is dirty 1 Is the document loaded correctly Check that the document is loaded correctly on the platen glass or ADF gt p 2 2 2 Try making a copy If you can make a clean copy it is proba
30. CD There will be no automatic switching between voice and fax calls unless the receive mode is set to lt FAX TEL AUTO SW gt lt DRPD gt or lt ANS MACHINE MODES If set to lt ANS MACHINE MODE gt connect an answering machine to the machine gt Set Up Sheet and check that a message plays when the answering machine answers 2 Is the sender s fax machine unable to send a CNG signal the signal which indicates that the call is a fax call Some fax machines are not able to send CNG signals If so receive the fax manually gt p 7 8 Quality of received fax is poor 1 Are you using recommended print media For recommended print media see p 2 3 2 Print the nozzle check pattern gt Maintaining the printhead p 9 3 Print the nozzle check pattern gt p 9 4 If the nozzle check pattern does not print properly see p 9 3 3 Is lt ECMRX gt set to lt OFF gt Set lt ECM RX gt to lt ON gt gt p 11 4 4 The printed fax is poor quality See the items marked with in Problems printing from your computer p 10 2 5 Check whether the sender s fax machine is dirty The image quality of the fax is mainly determined by the sender s fax machine Contact the sender and check whether the document cover and platen glass of his fax machine are dirty Cannot receive a fax in ECM mode If you receive a fax in ECM mode ECM will show on the ACTIVITY REPORT If ECM is not shown the fax was not received in ECM
31. Drivers MP730700 Preface gt Type conventions Please read the list below of symbols terms and abbreviations used in this guide Vi A WARNING A CAUTION IMPORTANT NOTE gt p n nn gt Set Up Sheet gt User s Guide gt Software Guide machine default document menu key name lt message gt click double click Fax model only fax or document Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly In order to use the machine safely always pay attention to these warnings Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly In order to use the machine safely always pay attention to these cautions Indicates operational warnings and restrictions Be certain to read these items to operate the machine correctly and to avoid damage to the machine Indicates notes for operation or additional explanations Reading these is highly recommended Indicates information exclusively for the MultiPASS MP730 model Indicates a page number where additional information can be found Refer to the Set Up Sheet for more details Refer to the User s Guide included in the CD ROM for more details Refer to the Software Guide included in the CD ROM for more details General term used to represent the MultiPASS MP730 or MultiPASS MP700 A setting that remains in effect unless
32. E WITHOUT LIMITING THE FOREGOING YOU ASSUME ALL RISK AND LIABILITY FOR LOSS DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF OR INABILITY TO USE THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT AND STATES YOUR EXCLUSIVE REMEDY You may obtain technical support for your product as follows e For e mail technical support the latest driver downloads and answers to frequently asked questions www usa canon com consumer 24 hour 7 day a week automated support for troubleshooting issues on most current products 1 800 423 2366 24 hour Fax On Demand System for product specifications and technical information 1 800 526 4345 Free technical support Monday Saturday excluding holidays for products still under warranty 1 757 413 2848 e Technical support 7 days a week excluding holidays for products no longer under warranty at 9 99 per incident 1 757 413 2848 If the problem can t be corrected by using one of the above technical support options you will be asked to follow the applicable procedures for warranty service Note that a dated proof of purchase bill of s
33. Multi PASS MP730 Canon Matias Moe Quick Reference Guide Copyright Copyright 2003 by Canon Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Canon Inc Trademarks Canon and BJ are registered trademarks BCI MultiPASS UHQ and ScanGear are trademarks of Canon Inc All other product and brand names are registered trademarks trademarks or service marks of their respective owners nary As an ENERGY STAR Partner Canon Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency use ITU T V 34 standard 33 6 Kbps modems Super G3 High Speed Fax machines allow transmission time of approximately 3 seconds per page which results in reduced telephone line charges SUPER Super G3 is a phrase used to describe the new generation of fax machines that Wo 138 HIGH SPEED FACSIMILE Approximately 3 seconds per page fax transmission time based on ITU T No 1 Chart Standard Mode at 33 6 Kbps modem speed The Public Switched Telephone Network PSTN currently supports 28 8 Kbps modem speeds or lower depending on telephone line conditions Preface gt How to use the documentation provided S
34. N Approx 80 sheets or Maximum stack height of 4 in 13 mm High Resolution Paper Glossy Photo Paper GP 301 GP301N 10 sheets Glossy Photo Paper Matte Photo Paper MP 101 10 sheets Matte Photo Paper Photo Paper Plus Glossy PP 101 e Letter A4 10 sheets e 4x 6in 101 6 x 152 4 mm 20 sheets e 5x 7 in 127 0 x 177 8 mm 10 sheets Photo Paper Plus Glossy Photo Paper Pro PR 101 e Letter A4 10 sheets 4x 6in 101 6 x 152 4 mm 20 sheets e 5x7 in 127 0 x 177 8 mm 10 sheets Photo Paper Pro Photo Paper Pro PC 101S 20 sheets Photo Paper Pro Transparencies CF 102 30 sheets Transparency T Shirt Transfers TR 201 NOTE 1 sheet For detailed description of print media types refer to the User s Guide Chapter 2 Documents and print media T Shirt Transfer 2 3 Documents and print media N Setting the paper thickness lever The paper thickness lever adjusts the gap between the printhead and the print media to suit the print media s thickness Before printing be sure to set the paper thickness lever Follow this procedure to set the paper thickness lever 1 Press Open and lift up the scanning unit e The printhead holder automatically moves to the center of the machine A CAUTION Do not try to manually move or stop the printhead holder Do not touch any metal parts 2 Mov
35. OPY Function key Copy Name Description Setting Details 1 20n1 Copies two pages on one page letter or A4 size only UG 2 BORDERLESS COPY Copies without any borders letter 4 x 6 5 x 7 or UG A4 size only 3 IMAGE REPEAT Prints multiple copies of an image on a single sheet UG AUTO Automatically selects the number of repetitions MANUAL Manually selects the number of repetitions VERTICAL Selects the number of vertical repetitions 1 2 3 4 HORIZONTAL Selects the number of horizontal repetitions 1 2 3 4 4 MIRROR IMAGE Prints a mirror image of the original UG 5 ENTIRE IMAGE Prints the original image to fit the selected print media UG size Menu MAINTENANCE Function keys Copy Scan Photo Print Fax Name Description Setting Details 1 NOZZLE CHECK Prints the nozzle check pattern p 9 4 2 HEAD CLEANING Performs normal printhead cleaning p 3 HEAD REFRESHING Performs deep printhead cleaning p 9 4 4 ALIGN PRINT HEAD Aligns the printhead p 9 5 HORIZ PATTERN Prints the horizontal pattern CHANGE H VALUE Selects the horizontal value for columns A to Kon the A B C D E 3to 7 printout F G H J K 5to 5 PRINT VERT PATTERN Selects whether the vertical pattern is printed YES NO VERTICAL PATTERN Prints the vertical pattern CHANGE V VALUE Selects the vertical value for columns L and M on the L M 3 to 3 printout
36. RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company The REN for this product is part of the product identifier that has the format US AAAEQ TXXXx The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 This equipment may not be used on coin service provided by the telephone company Connection to party lines is subjected to state tariffs In case of equipment malfunction Should any malfunction occur which cannot be corrected by the procedures described in this guide disconnect the equipment from the telephone line or turn off the power and unplug the power cord The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved Users should contact Canon Authorized Service Facilities for servicing of equipment Information regarding Authorized Service Facility locations can be obtained by calling the Canon Customer Care Center 1 800 423 2366 Rights of the telephone company Should the equipment cause harm to the telephone network the telephone company may temporarily disconnect service The telephone company also retains the right to make changes in facilities and services which may affect the operation
37. TART HERE y Set Up Sheet Printed sheet Y Be sure to read this sheet first This sheet includes instructions for setting up your machine and getting it ready for use Follow all steps in this sheet before using your machine Printed manual Quick Reference Guide This guide After following instructions in the Set Up Sheet we recommend you read this guide to familiarize yourself with the basic operation of all functions of your machine User s Guide Software Guide This guide included as a PDF file in the MultiPASS MP730 700 Setup CD ROM includes instructions on functions that can be performed directly from your machine as well as detailed information on memory cards Refer to this guide for in depth instructions not included in the Quick Reference Guide or if you want to learn more about advanced features This guide included as a PDF file in the MultiPASS MP730 700 Setup CD ROM includes comprehensive instructions on using the software Refer to this guide for full instructions on printing scanning and faxing from your computer NOTE In addition to the above documentation you can also refer to the online help in the software for online information about a window or dialog box and for step by step instructions on performing software tasks To access the online help select or click Help in the software Preface III gt Reading the documentation Installing the
38. Utility Software To Install the Utility Software in the MP Setup screen click Install Utility Software Software included in this CD ROM Easy WebPrint Easy WebPrint is a plug in program for Internet Explorer that allows you to print a whole web page without complicated settings Easy PhotoPrint Easy PhotoPrint is an application that allows you to print an image in your digital camera only by selecting the image and paper type Easy Photoprint also allows you to perform simple image modification such as rotating and trimming an image Scansoft OmniPage OmniPage is an application that converts PDF and paper documents letters contracts tables manuals using OCR technology into editable word processing and spreadsheet documents e Presto PageManager Presto PageManager is an application that allows you to scan share and organize photos and documents Adobe Acrobat Reader Adobe Acrobat Reader allows you to read Adobe Portable Document Format PDF files Viewing the documentation on the CD ROM 1 Insert the MultiPASS MP730 700 Setup CD ROM into the disk drive The MP Setup screen will be displayed If this SP a screen is not displayed on the Windows desktop 1 double click My Computer Windows XP Click Start then click My Computer Open the CD ROM icon then double click setup setup exe MP730 700 Setup A CAUTION The documentation included in the CD ROM is in PDF and HTML format To vie
39. able substances If flammable substances come into contact with electrical parts inside the machine it may result in fire or electrical shock A CAUTION Do not place the machine on top of a carpet or rug which has long pile The threads may get inside the machine and cause a fire Place the machine on a flat stable vibration free surface that is strong enough to support its weight For the weight of the machine see the Appendix Do not place objects around the power plug so that you are able to readily disconnect the power plug from the wall socket at any time Otherwise you will be unable to disconnect the power plug in case of an emergency Make sure the area is free from dust e Make sure the location is not affected by extreme temperature changes and always stays between 59 and 81 5 F 15 and 27 5 C Make sure the relative humidity of the area is between 20 and 80 Keep the machine away from direct sunlight Do not use or store the machine outdoors Do not install the machine near devices that contain magnets or generate magnetic fields such as speakers Preface IX Power Supply A WARNING Do not damage or modify the power cord and power plug Also do not place heavy objects on the power cord pull on it or extensively bend it These actions may cause electrical damage and result in fire or electrical shock Do not insert or unplug the power plug
40. ale is required to verify eligibility at the time of service This requirement will be satisfied by providing a copy of your dated bill of sale You will also need to supply the product serial number InstantExchange InstantExchange is a warranty program that expedites usually by the next business day tt the exchange of a defective product with a refurbished product The refurbished product you receive will be covered by the balance of the period remaining on your original limited warranty Note that by using this service you will keep the replacement product that is sent to you and your originally purchased product shall become the property of Canon InstantExchange warranty program service is available only during the express limited warranty period for your product and only in the continental United States Alaska and Hawaii during such period If the Canon Customer Care Center representative cannot correct the problem with your product over the telephone and you elect InstantExchange warranty program service the representative will issue you a reference number upon verification of warranty eligibility You will be asked for information pertaining to your defective product and for a ship to location for the replacement product street address only You must also provide a major credit card number that will be pre authorized by Canon in an amount up to the cost of a new product at the time you elect InstantExchange warranty program service You
41. ams from the machine s interior 1 Press Open and lift up the scanning unit Chapter 10 Troubleshooting 10 15 Troubleshooting fe 2 Gently gather the jammed paper to the center of the opening and then remove it A CAUTION Be careful not to touch the components inside the machine If the jammed paper tears while you are pulling and you cannot remove the torn pieces turn the machine off then on with the ON OFF 1 sec key The jammed pieces will automatically be ejected 3 Close the scanning unit until it locks into place 4 Press Resume If you are printing from a Windows application follow the instructions displayed on your computer If there are repeated paper jams Paying attention to the following points reload the paper Fan out the sheets of paper well so that they do not stick together Align the edges of the paper Adjust the paper guide correctly Make sure the paper stack does not exceed the paper limit mark Pl or tab Make sure the paper loaded does not exceed the capacity of the multi purpose tray gt p 2 1 Do not force paper into the multi purpose tray Only use the same type of paper Use recommended print media gt p 2 3 CON ADU BRWHN gt Removing jammed documents If documents jam in the ADF or do not feed properly lt DOC TOO LONG is displayed in the LCD You do not need to turn off the power when clearing document jams
42. aved in this folder gt More information For detailed information on all scanning features refer to the online help or the Software Guide Chapter 8 Scanning Basic operation 8 1 Scanning Basic operation J 8 2 Scanning Basic operation Chapter 8 Chapter Maintenance gt Replacing ink tanks When to replace an ink tank If one of the following messages appears in the LCD replace the necessary ink tank s as described on p 9 2 lt CINKEMPTY gt Cyan ink tank empty lt M INK EMPTY gt Magenta ink tank empty lt Y INKEMPTY gt Yellow ink tank empty lt Bk INK EMPTY gt Black ink tank empty If more than one ink tank is empty several letters may appear e g lt C Y INK EMPTY gt If no message appears but print quality is below standard refer to the flow chart to determine the problem gt p 9 3 Guidelines A CAUTION e Keep the printhead and ink tanks out of the reach of children If a child inadvertently ingests ink consult a physician immediately Damage caused by using refilled ink tanks is not covered by Canon s warranty To ensure optimum printing results and to avoid printing problems Canon recommends using original Canon ink tank only Ink tanks compatible with the machine are as follows Black ink tank BCI 3eBK Cyan ink tank BCI 3eC Magenta ink tank BCI 3eM Yellow ink tank BCI 3eY e Replaced ink tanks should be new If you install partially
43. average printing speed and quality Draft Printing quality will be reduced but the printing speed will be faster This setting is suitable when printing multiple page documents or printing drafts of documents e Custom For selecting image quality and halftone settings individually gt Software Guide Color Adjustment Select the color adjustment method for printing Auto For automatic color correction by the printer driver e Manual For adjusting color with detailed specifications gt Software Guide Printing from your computer Basic operation Chapter 3 Grayscale Printing Select to print a color document in black and white Preview before printing Select if you want to display a preview of your document before printing to check how it will print gt Software Guide Print Advisor Select to use the Print Advisor to help you configure printer driver settings by answering a series of questions The printer illustration at the left of the Main tab shows the current settings gt More information For detailed information on all printing features refer to the online help or the Software Guide Chapter 3 Printing from your computer Basic operation 3 3 Printing from your computer Basic operation w 3 4 Printing from your computer Basic operation Chapter 3 wa Photo printing froma memory card Basic operation This feature allows you to insert a memory card directly into your mac
44. bly that the recipient s fax machine is the source of the problem Contact the recipient to confirm If you are unable to make a clean copy clean the machine gt User s Guide Cannot send a fax in ECM mode If you send a fax in ECM mode ECM will show on the ACTIVITY REPORT If ECM is not shown the fax was not sent in ECM mode MG 1 Is lt ECMTX gt set to lt OFF gt Set lt ECM TX gt to lt ON gt gt p 11 4 2 Is the recipient s fax machine ECM compatible If the recipient s fax machine is not ECM compatible the fax will be sent in standard mode without error correction Chapter 10 Troubleshooting 10 11 Troubleshooting fe Repeated errors occur when you send a fax OG 1 Reduce the transmission start speed gt lt TX START SPEED gt p 11 4 If there is a bad line or connection reducing the transmission start speed may correct the error p Telephone problems See below if you have problems using the telephone Cannot dial 1 2 3 4 Is there anything displayed in the LCD If nothing is displayed see p 10 14 Is the Alarm light blinking If it is blinking see p 10 18 Is the telephone line cord correctly connected Check that the telephone line cord is correctly connected gt Set Up Sheet Did you set the correct telephone line type Make sure the machine is set for the correct telephone line type gt p 7 2 Telephone disconne
45. can key 8 1 Scanning unit 1 3 Sender information entering from machine 7 1 7 2 Sending from computer problems 10 11 10 12 Sending from machine document requirements 2 1 memory 7 3 methods 7 3 Sending from machine problems 10 11 10 12 Set key 1 4 Settings 11 2 to 11 8 accessing 11 1 Single frame printing 4 8 to 4 9 Software problems installing 10 1 problems removing 10 1 SPECIAL COPY menu 11 2 Speed dialing registering 7 4 to 7 6 using 7 6 Start key 1 5 Stop Reset key 1 5 Symbols entering 7 2 System requirements 1 2 Telephone line cord 1 1 Telephone line type setting from machine 7 1 Telephone problems 10 12 Tone key 1 5 Transparencies CF 102 2 3 Tray cover 1 3 T Shirt Transfers TR 201 2 3 USER DATA menu 11 3 to 11 5 VIVID PHOTO PRINT menu 11 8 Index l 3 l 4 Index Canon U S A Inc Limited Warranty U S Only The limited warranty set forth below is given by Canon U S A Inc Canon with respect to the Canon brand computer peripheral product the product that you have purchased when purchased and used in the United States The product that you have purchased is the only product to which this warranty card and the limited warranty provided by Canon and stated on the card apply Your product when delivered to you in new condition in its original container is warranted against defects in materials or workmanship as follows for a period of one 1 year from the date of original purchase defecti
46. card e Note the number below the photograph s you want to print Step 2 Select a printing method All frames Single frame Frame range DPOF gt p 4 6 gt p 4 8 gt User s Guide gt User s Guide amp NOTE You may not be able to print photographs if their file sizes are too large You can set vivid photo printing to make your photographs appear more vibrant For details see the User s Guide For each printing method except DPOF you can set date printing from the machine For details see the User s Guide Photo printing from a memory card Basic operation Chapter 4 Printing an index This printing method prints thumbnails of the photographs in a memory card An index is useful to see small versions of all photographs in a memory card without having to print each photograph individually When you print an index a number is assigned to each thumbnail You will need these numbers to select the photographs you want to print in a larger format 0007 0008 0009 i 0012 If appears in the index see p 10 13 Follow this procedure to print an index 1 Load the correct print media in the multi purpose tray For details on print media see p 2 3 and how to load it see the Set Up Sheet or User s Guide Insert the memory card as described on p 4 2 Press Photo Print Press Menu Press Set Ex PHOTO PRINT MODE INDEX 6 Use lt 4 or gt to se
47. card 10 12 10 13 Receive mode setting from machine 7 7 RECEIVE MODE menu 11 6 Receiving to machine problems 10 12 Redial Pause key 1 5 Replacing ink tanks 9 2 REPORTS LISTS menu 11 6 Resolution See Image quality Resume key 1 4 Scan exposure See Exposure key 1 5 8 1 Scanning document requirements 2 1 methods 8 1 problems 10 6 10 8 with Scan key 8 1 Scanning unit 1 3 Sender information entering from machine 7 1 7 2 Sending from computer problems 10 11 10 12 Sending from machine document requirements 2 1 memory 7 3 methods 7 3 Sending from machine problems 10 11 10 12 Set key 1 4 Settings 11 2 to 11 8 accessing 11 1 Single frame printing 4 8 to 4 9 Software problems installing 10 1 problems removing 10 1 SPECIAL COPY menu 11 2 Speed dialing registering 7 4 to 7 6 using 7 6 Start key 1 5 Stop Reset key 1 5 Symbols entering 7 2 System requirements 1 2 Telephone line cord 1 1 Telephone line type setting from machine 7 1 Telephone problems 10 12 Tone key 1 5 Transparencies CF 102 2 3 Tray cover 1 3 T Shirt Transfers TR 201 2 3 USER DATA menu 11 3 to 11 5 VIVID PHOTO PRINT menu 11 8 Index l 3 1 4 Chapter 1 Quick Reference Guide Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A Canon Inc 30 2 Shimomaruko 3 chome Ohta ku Tokyo 146 8501 Japan Canon Australia Pty Ltd 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia Canon Canada Inc 6390 Dixie Road Mis
48. cordingly make sure the printhead is cleaned periodically gt p 9 4 to avoid clogging and potential loss of data In manual receive mode did you pick up the handset to receive a fax and before replacing the handset did you press Start or dial the remote receiving ID number If you replace the handset without doing either of these things the call will disconnect Which receive mode is displayed on the bottom left of the LCD Have you followed the procedure for that receive mode correctly 12 27 2003 SAT 15 00 FaxTel STANDARD Receive mode lt FAX TEL AUTO SW gt Fax calls are received automatically and the telephone rings for voice calls There are no procedures to follow for receiving faxes Ringing indicates a voice call so pick up the handset lt FAX ONLY MODES The machine automatically receives faxes without ringing You cannot manually answer calls lt DRPDs gt Set this mode if you have subscribed to a DRP Distinctive Ring Pattern service offered by some companies The machine will then ring differently depending on whether a call is a fax or voice call lt MANUAL MODEs gt The machine rings for both voice and fax calls If you hear the machine ring pick up the handset and either press Start or dial the remote receiving ID to receive a fax lt ANS MACHINE MODES Fax calls are received automatically and voice calls are received by the answering machine connected to the machine Th
49. cts during a call This will happen if the power cord is not connected securely to the machine and wall outlet Check that the power cord is securely inserted into the machine and wall outlet and that the power is on gt Set Up Sheet If the machine is connected to a table tap OA tap or extension cord make sure they are connected correctly and if there is a power switch that it is on gt Problems using a memory card See below if the memory card is not recognized when inserted into the machine s slot or if the image data is not being read Memory card is not recognized 1 2 3 10 12 Is the memory card securely inserted into the machine s slot Is the memory card inserted into the correct slot For details on which slot to insert the memory card see p 4 2 The memory card is not recognized although it is inserted securely into the machine s slot Remove and reinsert the memory card as explained on p 4 2 Are there any images on the memory card Check if there is any image data on the memory card using your digital camera or computer Is the image data valid If standby mode is displayed in photo print mode there are valid images on the memory card If a message is displayed see p 10 18 Try again with another memory card 1 If you can print without any problems using a different memory card the first memory card may be damaged In this case reformatting the memory card with a digital camera may fix
50. destinations in the list YES lt YES gt Prints the list in alphabetical order NO lt NO gt Prints the list in key order 3 GROUP DIAL LIST Prints the GROUP DIAL LIST UG 3 USER DATA LIST Prints the USER DATA LIST UG 4 DOC MEMORY LIST Prints the DOC MEMORY LIST UG 11 6 Machine settings Chapter 11 Menu PHOTO PRINT MODE Function key Photo Print Name Description Setting Details 1 PHOTO PRINT MODE INDEX p 4 5 SELECT PAPER SIZE Selects the print media size for the index LTR A x6 5 57 A4 SELECT PAPER TYPE Selects the print media type for the index PHOTO PAPERPRO PLAIN PAPER ALL FRAMES p 4 6 SELECT PAPER SIZE Selects the print media size for the photographs LTR A x6 5 x 7 A4 SELECT PAPER TYPE Selects the print media type for the photographs PHOTO PAPERPRO PLAIN PAPER BORDERLESS PRINT If you select lt PHOTO PAPER PRO gt enables disables OFF borderless printing for the photographs ON SINGLE FRAME p 4 8 FILE NO Selects the file number 0001 to 9999 NUMBER OF PRINTS Selects the number of copies 1 to 99 COPIES SELECT PAPER SIZE Selects the print media size for the photograph LTR A x6 5 x 7 A4 SELECT PAPER TYPE Selects the print media type for the photograph PHOTO PAPERPRO PLAIN PAPER BORDERLESS PRINT If you select lt PHOTO PAPER PRO gt enables disables OFF borderless printing for the photo
51. dialog box Print dialog box in Word 3 Inthe Print dialog box in Select Printer or Name select the printer then click Preferences or Properties 4 Specify the required settings then click OK gt p 3 2 5 Click Print or OK to begin printing Chapter 3 Printing from your computer Basic operation 3 1 Printing from your computer Basic operation w gt Setting the paper type and print quality Main tab 3 2 In the Printer Properties dialog box on the Main tab you can change settings such as print media type paper source and print quality amp Printing Preferences amp Main lt Page Setup Stamp Background Effects a Profiles it Maintenance Media Type Plain Paper Paper Source Auto Sheet Feeder Print Quality O High a F Standard O Draft Custom Color Adjustment Auto Manual Color Printing Plain Paper Grayscale Printing Preview before printing Print Advisor Main tab Media Type Select the print media type e g plain paper for printing Depending on the print media you select the choices available for the other items will change Paper Source Auto Sheet Feeder Display the source from which paper is supplied Print Quality Select a print quality suitable for the document to be printed High The print quality will be higher but printing speed will be slower Standard For
52. e LCD Displays messages and selections and prompts during operation lt 4 and P keys Scroll through selections select the number of copies and the photograph file number lt 4 also clears an entry and enters a space between characters Set key Selects or confirms settings Enlarge Reduce key Sets the copy enlargement or reduction ratio 9 Paper Select key Selects the paper size and paper type for copying and received faxes Exposure key Selects the copy exposure and fax exposure dd Image Quality key Selects the copy resolution and fax resolution 2 Copy key Switches the machine to copy mode 3 Fax key Switches the machine to fax mode Introduction Chapter 1 Scan key Scans a document to your computer according to the action selected 5 Photo Print key Switches the machine to photo card print mode Numeric keys Enter numerical values as well as fax telephone numbers and characters D Tone key Switches temporarily to tone dialing Color key Sets the machine for color copying and color sending Stop Reset key Cancels operations and returns the machine to standby mode Start key Starts operations D B amp W key Sets the machine for black amp white copying and black amp white sending Redial Pause key Redials the last number dialed with the numeric keys Also enters pauses between or after numbers when dialing or registering numbers Coded Dial key
53. e in print quality or become soiled e Envelope printable areas US COM 10 8 3 x 3 in 211 8 x 98 mm European DL 7 4x 4 in 190 5 x 103 2 mm K 3 4 mm Printable area K 3 4 mm ee H asten j 4 46 3 0 mm 1 26 5 mm A 2 Specifications Appendix Banner paper printable areas Letter size 8 x 65 34 in 203 2 x 1668 4 mm A4 size 8 x 69 in 203 2 x 1774 mm gt 1 34 33 0 mm J 3 0 mm 14 5 0 mm H WA 3 4 mm t Me 3 4mm Min 2 sheets AA Max 6 sheets t E Recommended print area Printable area Scanned area Max Max 4 0 mm Max 4 MultiPASS MP700 legal size Max 34 Max 8 0 mm Max 4 0 mm Color fax Max 4 Max 6 0 mm atte He Max 14 EJ Max 4 5 mm Letter Legal A4 yX Max EJ Max 4 5 mm amp NOTE For entire image copying the entire area of the document is scanned gt System requirements gt p 1 2 gt Ink specifications Ink tank colors capacity Black BCI 3eBK approx 775 approx 1500 Cyan BCI 3eC approx 570 e Magenta BCI 3eM approx 440 e Yellow BCI 3eY approx 380 1500 characters per page normal text at standard and plain paper mode with XP printer driver Based on printing the ISO JIS SCID No 5 pattern at standard and plain paper mode with XP printer driver Appendix Specifications A 3 Specifications EJ
54. e the paper thickness lever to the appropriate setting e For details on which position to set for the print media you are using see p 2 2 3 Close the scanning unit until it locks into place Setting the print media size and type For copying and receiving faxes you need to set the size and type of print media loaded in the multi purpose tray NOTE For documents printed from your computer specify the print media size and type on your computer gt Software Guide For photo printing specify the print media size as described in Chapter 4 Follow this procedure to set the print media size and type 1 Press Copy or Fax 2 Press Paper Select EX SIZE lt LTR gt TYPE PLAIN 2 4 Documents and print media Chapter 2 3 Use lt 4 or gt to select the print media size Select lt LTR gt for letter size print media lt LGL gt for legal size print media lt 4 x 6 gt for card size print media lt 5 x 7 gt for card size print media lt A4 gt for A4 size print media For received faxes select lt LTR gt lt LGL gt or lt A4 gt 4 Press Set Ex SIZE LTR TRET lt PLAIN gt 5 Use lt 4 or P to select the print media type Select lt PLAIN gt for plain paper lt GLOSSY gt for glossy photo paper lt H RES gt for high resolution paper lt TRANS gt for transparencies lt PHOTO gt for photo paper pro photo paper plus glossy or ma
55. ecific color is not printed clean the printhead lt NOTE e Cleaning the printhead consumes a small amount of ink Cleaning too often reduces the amount of ink in the ink tanks e You can also clean the printhead from your computer gt Software Guide Follow this procedure to clean the printhead from the machine 1 Press Menu 2 Use lt 4 or gt to select lt MAINTENANCE gt 3 Press Set MAINTENANCE 1 NOZZLE CHECK 4 Use lt 4 or gt to select the cleaning setting you want e Select lt HEAD CLEANING gt for normal printhead cleaning lt HEAD REFRESHING gt for deep printhead cleaning e For details on which to select see p 9 3 5 Press Set Maintenance Chapter 9 Aligning the printhead To align the printhead after you have just installed it follow the procedure in the Set Up Sheet If you have printed the nozzle check pattern gt p 9 4 and determined that the printhead needs aligning align it from the operation panel gt below or from the software gt Software Guide Follow this procedure to align the printhead from the operation panel 1 2 3 4 uw fo Load letter size plain paper in the multi purpose tray Press Menu Use lt 4 or gt to select lt MAINTENANCE gt Press Set MAINTENANCE 1 NOZZLE CHECK Use lt d or gt to select lt ALIGN PRINT HEAD gt Press Set e The machine prints a horizontal pattern CHANGE H VALUE A In column A
56. ect lt TOUCH TONE gt for tone dialing lt ROTARY PULSE gt for pulse dialing 9 Press Set 10 Press Stop Reset Sending methods There are two methods of sending faxes from your machine Memory sending gt below Manual sending gt User s Guide Memory sending You should normally use memory sending to send documents fast and efficiently Follow this procedure for memory sending 1 Load the document on the platen glass or ADF For details on how to load documents see p 2 1 2 Press Fax 3 Press Color for color sending or B amp W for black amp white sending 4 Press Image Quality Chapter 7 Faxing with your machine Basic operation 7 3 Faxing with your machine Basic operation D 5 Use lt 4 or gt to select the resolution In black amp white mode select lt B amp W STANDARD gt for text only documents lt B amp W FINE gt for fine print documents lt B amp W PHOTO gt for photographs In color mode select lt COLOR STANDARD gt for normal color documents lt COLOR FINE gt for fine color documents Press Set Press Exposure Use lt d or gt to select the exposure Press Set 0 ON O O Dial the recipient s number For details on the different dialing methods see the User s Guide 11 Press Start If you are using the platen glass you will be prompted when the page has been scanned Load the next page for a multipage d
57. ee Maintaining the printhead a Flowchart of printhead maintenance 9 3 Printing the nozzle check pattern 9 4 Cleaning the printhead ssssecssssccsseeseeseeeee 9 4 Aligning the printhead sssesssssssssssssssssresssssse 9 5 More information sssessssssesessessssesecssseesesensnseseesssees 9 6 Vil 10 Troubleshooting Problems installing and removing software 10 1 Problems turning on the computer Problems printing from your computer 7 COPYING PrODleMS ccsessccssssccsseesessesccsnsecssneesesees Problems SCANNING ssssccsseccsssseccssescsseecesseccesseense Problems receiving faxes 10 8 Problems sending faxes 10 11 Telephone problems Problems using a memory card If nothing displays in the LCD if there is no power ss sssssesssssssssrsssssse 10 14 If the power disconnects UNMEXPECHELY ceecscsssccseecesseteccsseessneeeeees 10 15 REMOVING jammed PAPEL eescccseecccseeeeseeeesnees 10 15 Removing jams in the paper output tray 10 15 Removing jams from the machine s WINCH ON ses csasaceonscctadeasdoscsdensessedaosscossestedeeatbese If there are repeated paper jams a Removing jammed documents 10 16 If the nozzle check pattern does not print POOP OMY ncnian 10 18 Interpreting the MESSAGES ssseccsseeceeeeecessees 10 18 LCD messages sssssesssesccsescrsscsssecessecsssceneeessses 10 18 If you cannot solve the problem
58. ely hot Do not under any circumstances touch it 2 Are you printing large files such as photographs or illustrations If you are printing large files it will take time to process the data and printing will appear to have stopped Wait until data is processed Ifyou are printing a document with a large printing area or are printing more than two pages printing may stop to allow the ink time to dry Paper does not feed properly 1 Is the paper the correct weight Use 17 28 lb 64 105 g m paper 2 Does the paper stack exceed the paper limit mark gt or tab or exceed the capacity of the multi purpose tray If so reduce the amount of paper 3 Has the paper been loaded correctly Check that the paper has been loaded correctly and that the paper guide is properly adjusted gt Set Up Sheet gt 4 Is the paper creased or curled You cannot use paper that is creased Uncurl curled paper 5 Clean the roller gt User s Guide 6 Is there some foreign matter in the multi purpose tray Check and remove any foreign matter Chapter 10 Troubleshooting 10 3 Troubleshooting fe Paper curls 1 Remove the printed page after 30 to 60 seconds The paper may curl if you use thin paper and print images that use a large quantity of ink such as photographs or pictures Leave the printed page in the paper output tray for 30 to 60 seconds and remove when the ink has dried 2 Is intensity set too high
59. emory card 4 1 Inserting 4 2 problems using 10 12 10 13 Index l 1 removing 4 2 MEMORY REFERENCE menu 11 6 Memory sending from machine 7 3 Menu key 1 4 Menus 11 2 to 11 8 See also individual menu names Multi purpose tray 1 1 1 3 Nozzle check pattern printing 9 4 Numeric keys 1 5 ON OFF 1 sec key 1 5 One touch speed dialing keys 1 5 registering 7 4 7 5 using 7 6 Open button 1 3 Operation panel 1 3 to 1 5 Paper loading 2 5 removing jams 10 15 10 16 Select key 1 4 Paper output tray 1 1 1 3 removing jams in 10 15 Paper thickness lever 1 3 setting 2 4 Photo Paper Plus Glossy PP 101 2 3 Pro PC 101S 2 3 Pro PR 101 2 3 Photo Print key 1 5 PHOTO PRINT MODE menu 11 7 Photo printing all frames 4 6 4 7 index 4 5 4 6 methods 4 4 problems 10 12 10 13 single frame 4 8 to 4 9 Plain paper 2 3 Platen glass 1 3 loading documents on 2 2 requirements for loading on 2 1 Power cord 1 1 problems 10 14 Print media recommended 2 3 setting size 2 4 setting type 2 4 Printer cover 1 3 Printhead 1 1 aligning 9 5 9 6 cleaning 9 4 holder 1 3 l 2 Index maintaining 9 3 Printing document 3 1 problems 10 2 to 10 5 Problems cannot solve 10 18 copying 10 12 documents 2 1 installing software 10 1 power 10 14 printing from computer 10 2 to 10 5 receiving faxes 10 8 10 10 removing software 10 1 scanning 10 6 10 8 sending 10 11 10 12 telephone 10 12 turning on computer 10 2 using memory
60. ere are no procedures to follow for receiving faxes The answering machine should be left connected Are there documents in the machine s memory The memory may be full Either print or delete documents gt the User s Guide to free up memory Then ask the sender to resend the fax Was there an error during reception Check the LCD for an error message gt p 10 18 Print the ACTIVITY REPORT and check for an error gt p 10 2 Is there a telephone line connected Check that the telephone line is correctly connected gt Set Up Sheet Troubleshooting fe Cannot receive faxes automatically 1 Is lt FaxTel gt lt FaxOnly gt lt DRPD gt or lt AnsMode gt receive mode displayed on the bottom left of the LCD If lt Manual gt is displayed you cannot receive faxes unless you pick up the handset and either press Start or dial the remote receiving ID If you want to receive faxes automatically which means not having to do anything when you are sent a fax set the receive mode to lt FAX TEL AUTO SW gt lt FAX ONLY MODE gt lt DRPD gt or lt ANS MACHINE MODE gt gt p 7 7 If set to lt ANS MACHINE MODE gt connect an answering machine to the machine gt Set Up Sheet and check that a message plays when the answering machine answers Machine does not switch automatically between voice and fax reception 1 Is lt FaxTel gt lt DRPD gt or lt AnsMode gt receive mode displayed on the bottom left of the L
61. ert the Multimedia card into the same slot as the SD memory card Canon A COMPACTFLASH CARD FC 32M e OILS AVON Smart media SD memory card Memory stick Compact flash NOTE If the memory card cannot be read check that the memory card is inserted all the way into the card slot the memory card was not removed while being read you are using a compatible memory card your memory card contains photographs 4 2 Photo printing from a memory card Basic operation Chapter 4 Removing a memory card Follow this procedure to remove a memory card from the machine A CAUTION Do not remove the memory card or turn off the machine when the indicator light is blinking as this may damage the data in the memory card IMPORTANT If an error occurs during printing e g paper runs out do not remove the memory card as this may damage the data in the memory card 1 Check that the indicator light is not blinking then press ON OFF 1 sec to turn the machine off D 2 Remove the memory card Chapter 4 Photo printing from a memory card Basic operation 4 3 Photo printing from a memory card Basic operation a gt Printing methods 4 4 There are different methods for printing photographs from a memory card Follow this general procedure to print photographs Step 1 Print an index gt p 4 5 to see thumbnails of all the photographs in the memory
62. ess B amp W to turn on its light Chapter 5 Copying Basic operation 5 1 Copying Basic operation cI Adjusting the image quality resolution Refer to Making copies on p 5 1 and in step 4 adjust the image quality as follows 1 Press Image Quality 2 Use lt 4 or gt to select the image quality In black amp white mode select lt B amp W TEXT gt for text only documents lt B amp W PHOTO gt for photographs lt B amp W DRAFT gt for high speed copying at a lower resolution In color mode select lt COLOR NORMALS for color text only documents lt COLOR FINE gt for color photographs lt COLOR FAST gt for high speed color copying at a lower resolution 3 Press Set amp NOTE e When using lt COLOR FAST gt if the color output is different from that expected select lt COLOR NORMAL gt or lt COLOR FINE gt and try copying again Adjusting the exposure density Exposure density is the degree of difference between light and dark A high exposure setting will make blacks darker and whites brighter whereas a low exposure setting will make the differences between black and white less marked Refer to Making copies on p 5 1 and in step 4 adjust the exposure as follows 1 Press Exposure 2 Use lt 4 or gt to select the exposure 3 Press Set gt More information For detailed information on all copying features refer to the User s Guide This setting is o
63. estart the computer If using a USB hub or repeater try connecting the USB cable directly to the computer If you can scan documents successfully after connecting the USB cable directly to the computer the USB hub or repeater may be broken Replace if necessary Are you using a USB 2 0 compatible USB hub If you are connecting a USB 2 0 equipped computer and the printer using a USB 2 0 compatible USB hub you may not be able to scan In this case connect the USB cable directly to the computer If you want to connect the printer and computer via a USB 2 0 compatible hub follow the steps below to modify the INI file It is recommended that before opening the file in step 1 below you make a backup copy of the file in another folder before making any changes to it 1 Open the following file in Notepad or another text editor application Windows 98 Me windows system CNCMP50 ini Windows 2000 winnt system32 CNCMP50 ini Windows XP windows system32 CNCMPS50O ini 2 Below the last line add the following two lines then save the file Take care not to modify any other parts Scan ReadSize 16 Is the Select source setting in the MP Toolbox ScanGear MP or WIA driver set correctly Choose between loading the document on the platen glass or ADF Troubleshooting Chapter 10 8 After installing the software did you install a TWAIN compatible application If this is the case the TWAIN system file is replaced with something inappropriate and you wil
64. g you want to change If there is a reference for the setting refer to that page for details If not at the top of the list note under which function key 2 and menu 3 the setting is located Press Copy Scan Photo Print or Fax depending under which function key 2 the setting is located Press Menu Use lt d or gt to select the menu G under which the setting is located Press Set Example 1 20n1 2 BORDERLESS COPY ithout any borders letter 4 x 6 5 x7 or 3 IMAGE REPEAT copies of an image on a single sheet AUTO romatically selects the number of repetitions u MANUAL Manually selects the number of repet VERTICAL 1 2 3 4 HORIZONTAL 1 2 3 4 4 MIRROR IMAGE 5 ENTIRE IMAGE age to fit the selected print media e You have now accessed the settings in the list Use lt d or to select the setting you want Press Set Follow these guidelines to scroll through and register settings Use lt d or gt to scroll through settings e To register a setting or access sub settings press Set To return to a previous level press Menu 10 When you have finished press Stop Reset Chapter 11 Machine settings 11 1 Machine settings Reference abbreviation gt Settings UG User s Guide amp NOTE Default settings are shown in bold type Menu SPECIAL C
65. graph ON FRAME RANGE UG FIRST FILE Selects the first photograph number 0001 to 9999 LAST FILE Selects the last photograph number 0001 to 9999 SELECT PAPER SIZE Selects the print media size for the photographs LTR A x6 5 x 7 A4 SELECT PAPER TYPE Selects the print media type for the photograph PHOTO PAPERPRO PLAIN PAPER BORDERLESS PRINT If you select lt PHOTO PAPER PRO gt enables disables OFF borderless printing for the photographs ON Chapter 11 Machine settings 11 7 Machine settings Name Description Setting Details DPOF UG SELECT PAPER SIZE Selects the print media size for the photographs LTR 4 x6 5 7 A4 SELECT PAPER TYPE Selects the print media type for the photographs PHOTO PAPERPRO PLAIN PAPER BORDERLESS PRINT If you select lt PHOTO PAPER PRO gt enables disables OFF borderless printing for the photographs ON 2 VIVID PHOTO PRINT Enables disables to make colors especially bluesand OFF UG greens appear more vibrant ON 3 PRINT PHOTO DATE Enables disables date printing OFF UG ON 11 8 Machine settings Chapter 11 AYN Specifications gt General specifications Power source 120 V 60 Hz Power consumption e Maximum Approx 39 1 W Approx 51 5 W Standby Approx 8 0 W Approx 10 4 W Weight 24 b 10 9 kg Components attached 28 2 b 12 8 kg Dimensions 3 lt 22 578 mm gt lt 1915 496 mm 10
66. he number of rings for fax 2 TIMES calls 1 to 99 5 MAN AUTO If you select lt MANUAL MODE gt as the receive mode OFF SWITCH selects if the machine switches to fax receive mode after ON ringing for a specified length of time F T RING TIME If you select lt ON gt selects the length of time the 15 SEC machine rings before switching to fax receive mode 5 to 99 6 REMOTE RX Enables disables remote receiving ON OFF REMOTE RX ID If you select lt ON gt selects the remote receiving ID 25 00 to 99 7 RX REDUCTION Enables disables automatic reduction of faxes to fitthe ON paper loaded OFF REDUCE Selects the direction of the reduction VERTICAL ONLY DIMENSION HORIZ amp VERTICAL 8 RX START SPEED Selects the speed at which the machine starts receiving 33600bps 14400bps 9600bps 7200bps 4800bps 2400bps 3 PRINTER SETTINGS 1 QUIET MODE Enables disables quiet printing mode OFF ON 2 EXTENSION AMOUNT For borderless printing or copying selects the width SMALL cropped from the borders of the original image LARGE 4 SYSTEM SETTINGS 1 AUDIBLE TONES 1 KEYPAD VOLUME Selects the beep volume when pressing keys on the 0 off 1 2 3 operation panel 2 ALARM VOLUME Selects the alarm volume 0 off 1 2 3 2 CARD PROTECT Enables disables overwriting memory card datainall ON p 4 10 modes except photo print mode OFF 3 DISPLAY LANGUAGE Selects the language for LCD messages and reports ENGLISH
67. he width cropped from the borders of the original image gt lt EXTENSION AMOUNT gt User s Guide Chapter 4 Photo printing from a memory card Basic operation 4 7 Photo printing from a memory card Basic operation EI Printing a single frame This printing method prints a specified single photograph from a memory card In order to select the photograph you want to print you will need to print the index and note the number assigned to the photograph To print an index see p 4 5 Without a border With a border Follow this procedure to print a single photograph from a memory card 1 Load the correct print media in the multi purpose tray For details on print media see p 2 3 and how to load it see the Set Up Sheet or User s Guide Insert the memory card as described on p 4 2 Press Photo Print Press Menu Press Set Ex PHOTO PRINT MODE INDEX 6 Use lt 4 or gt to select lt SINGLE FRAME gt 7 Press Set UAWN FILE NO 0001 8 Use the numeric keys to enter the frame number You can also use lt d or gt to select the frame number To find the frame number you will need to print the index beforehand gt p 4 5 9 Press Set NUMBER OF PRINTS 1COPIES 10 Use the numeric keys to enter the number of copies of the photograph you want You can also use lt d or to select the quantity 11 Press Set Ex SELECT PAPER SIZE a rc A Ph
68. help or the Software Guide 6 2 PC Faxing Basic operation Chapter 6 Chapter Hi Fax Model Faxing with your machine Basic operation gt Sending faxes from your machine Before sending faxes Before sending faxes from your machine check the following Does the document you want to send meet the requirements for loading on the platen glass or ADF For details see p 2 1 Have you entered the sender information Before sending faxes you must register the date and time your name and fax telephone number so that they are printed at the top of faxes you send For more details on what sender information is see the User s Guide Follow this procedure to enter the sender information 1 Press Menu 2 Use lt 4 or gt to select lt USER DATA gt 3 Press Set USER DATA 1 TEL REGISTRATION 4 Use lt 4 or gt to select lt FAX SETTINGS gt 5 Press Set three times DATE amp TIME 12 27 2003 15 10 6 Use the numeric keys to enter the date month day year and time in 24 hour format Enter only the last two digits of the year 7 Press Set USER SETTINGS 2 DATE SETUP 8 Use lt 4 or gt to select lt UNIT TELEPHONE gt Chapter 7 Faxing with your machine Basic operation 7 1 Faxing with your machine Basic operation N 9 Press Set UNIT TELEPHONE TEL 10 Use the numeric keys to enter your fax telephone number max 20 digits including spaces e To e
69. hine and print photographs from it You can also read data from and write data to a memory card from your computer gt Before printing from a memory card Before printing from a memory card check the following is your digital camera s memory card compatible with the machine The following cards are compatible with the machine Compact flash type Compact flash type II Except Microdrive memory cards Memory stick Smart media e Multimedia card SD memory card A CAUTION e You cannot use Microdrive memory cards e You cannot use Smart media that has less than 2 MB of memory amp NOTE The above cards are acceptable for this machine However due to varying specifications Canon cannot guarantee that all card brands will be fully compatible The file format is compatible with the JPEG DCF Exif 2 2 or lower JFIF format Some digital cameras are not compatible with 64 MB and 128 MB memory cards Photographs on memory cards that are not compatible with the camera may be unreadable or the image data may be damaged Format the memory card with a digital camera The memory card may not be able to be used with the machine if formatted by a computer For information on memory cards compatible with your digital camera contact your digital camera manufacturer If you have edited memory card data on your computer be sure to print this data from your computer Saving photographs edited on your computer onto a memor
70. hout havingto ON press Start after using speed dialing or redialing to OFF send a document 5 TX START SPEED Selects the speed at which the machine starts 33600bps transmitting 14400bps 9600bps 7200bps 4800bps 2400bps 6 COLOR DIRECT TX Enables disables sending of color documents to fax OFF machines that do not have color faxing capability ON 4 RX SETTINGS 1 ECM RX Enables disables Error Correction Mode ECM during ON reception OFF 2 FAX TEL AUTO SW If you select lt FAX TEL AUTO SW gt as the receive mode UG customizes its settings 1 RING STARTTIME Selects the time the machine takes to check whethera 8 SEC 0 to 30 call is a fax or voice call 2 F T RING TIME Selects the ring length for voice calls 15 SEC 10 to 45 3 DEFAULT Selects whether the machine switches to receive mode RECEIVE ACTION after the ring time has elapsed or whether it DISCONNECT disconnects the call 3 DRPD SELECT FAX If you select lt DRPD gt as the receive mode select the DOUBLE RING ring pattern for the machine SHORT SHORT LONG SHORT LONG SHORT OTHER RING TYPE NORMAL RING 4 INCOMING RING If you select lt FAX TEL AUTO SW gt lt DRPD gt or lt FAX OFF ONLY MODE gt as the receive mode enables disables ON ringing for fax calls A telephone must be connected to your machine for ringing to occur 11 4 Machine settings Chapter 11 Name Description Setting Details RING COUNT If you select lt ON gt selects t
71. ialog box in Add Remove Hardware of Control Panel In Windows 2000 the Unsafe Removal of Device dialog box will appear when you turn off the machine or disconnect the USB cable and the message To safely unplug or eject any of the following devices first use the Hardware wizard in the Control Panel to stop the device will appear There is however no need to unplug a device with Add Remove Hardware when you turn off the machine or disconnect the USB cable Chapter 10 Troubleshooting 10 13 Troubleshooting fe In Windows Explorer you cannot display Thumbnails Windows 2000 In Windows 2000 if you display the contents of a memory card in Windows Explorer and change the display to Thumbnails on the View menu the images may not display and the computer may freeze This is a problem that occurs with USB card readers in general and not just with this machine If you want to change the display to Thumbnails in Windows Explorer set the lt CARD PROTECT gt setting to lt OFF gt gt p 4 10 Then turn the machine off and on again The memory card is recognized as a drive other than Removable Disk Did you start your computer with a memory card inserted in a card slot Depending on your computer this may occur if you start your computer with a memory card inserted in the machine Remove the memory card and restart your computer gt If nothing displays in the LCD if there is no power When you connect the power cord
72. ication s documentation If the application is not compatible generally you will be unable to print Has the application been allocated enough memory If other applications are open close them to increase the available memory Refer to the application s documentation to check the amount of memory the application requires If a problem occurs when printing a specific document Try printing again after opening and editing the document 8 Does the hard disk have enough available space If not delete files you do not need to increase the available disk space Restart the computer 10 There may be a problem with the printer driver Remove the printer driver and try reinstalling gt Software Guide Cannot print to a shared printer 1 Is the server the computer to which the machine is connected turned on Turn the server on 2 Is the server set up for printer sharing Set up the server for printer sharing gt Software Guide 3 Is the server set up to allow your system access to the shared printer Set up the server to allow your system access to the shared printer Printing stops in the middle 1 Has the machine been printing continuously over along period If so the printhead will overheat To protect the printhead printing will stop temporarily and resume after a period of time Interrupt printing when appropriate turn off the machine and wait 15 minutes A CAUTION e The area around the printhead may become extrem
73. ing from your computer See below if you have tried unsuccessfully to print from your computer or if you cannot print images scanned to your computer The mark indicates problems that also occur when printing copies or receiving faxes on your machine Cannot print at all 1 Is there anything displayed in the LCD If nothing is displayed see p 10 14 2 Is the Alarm light blinking If it is blinking see p 10 18 3 Is the background of the BJ Status Monitor picture yellow or red Follow the instructions in the BJ Status Monitor gt Software Guide If lt Service error 5100 gt appears Remove the paper jam or whatever is preventing the printhead holder from moving gt p 10 15 If the message remains press ON OFF 1 sec to turn the machine off then press again to turn it on 4 Are the ink tanks installed correctly Press Open and lift up the scanning unit printer cover Press PUSH on the ink tanks and check that they are securely inserted Also check that the ink tanks are inserted in the correct slots gt p 9 2 5 Print the nozzle check pattern gt Maintaining the printhead p 9 3 6 Are you trying to print in DOS You can only print in Windows and not in DOS 10 2 Troubleshooting Chapter 10 7 Is there an application error or General Protection Fault error displayed on the computer Is the application you are using to print with compatible with the operating system Refer to the appl
74. it other open applications and try again Memory may be insufficient Quit other open applications and try again 2 Does the hard disk have enough available space Check that the hard disk has enough available space in particular when scanning large documents at a high resolution For example a letter size document scanned at 600 dpi full color requires a minimum of 300 MB of space If you do not have enough available space scan the document at a lower resolution 3 If an error occurs when scanning an image in Photoshop Change the allocated memory On the Edit menu point to References then click Memory amp Image Cache Change the Physical Memory Usage to 10 or 20 4 Remove the software gt Software Guide and reinstall gt Set Up Sheet You installed the applications on the MultiPASS MP730 700 Setup CD ROM but they were not registered in the MP Toolbox If you install the applications with the MP Toolbox open the applications will not be registered in the MP Toolbox Click Defaults to register them gt Software Guide When you click a key on the MP Toolbox another application opens When you click a key on the MP Toolbox you may want another application to open Click a key on the MP Toolbox and select the application you want to open for that key Repeat for the other keys gt Software Guide You opened the Preferences dialog box from the Scanners and Cameras icon and changed the settings but the set
75. l be unable to scan images If this happens remove the software gt Software Guide and reinstall gt Set Up Sheet 9 Is the machine recognized in the Scanners and Cameras window of Control Panel Follow this procedure to check if the machine icon is present in Scanners and Cameras of the Control Panel 1 On the Windows desktop click Start point to Settings then click Control Panel Windows XP On the desktop click Start then Control Panell 2 Double click Scanners and Cameras Windows XP In the Control Panel window click Printers and Other Hardware then Scanners and Cameras 3 Inthe Scanners and Cameras window if Canon MP730 or Canon MP700 Windows XP WIA Canon MP730 or WIA Canon MP700 is present the machine is recognized If not remove the software gt Software Guide and reinstall gt Set Up Sheet You tried to create a multipage PDF but were not able to scan several documents Click a button on the MP Toolbox and in the settings dialog box select Use the scanner driver to make advanced settings When ScanGear MP opens if you scan with the Automatically quit ScanGear MP after scanning setting selected in Preferences of Advanced Mode only the documents placed at one time on the platen glass will be scanned If you want to scan additional documents clear the Automatically quit ScanGear MP after scanning setting before scanning Computer has hung up or frozen 1 Qu
76. lect lt INDEX gt 7 Press Set Ex SELECT PAPER SIZE LTR 8 Use lt 4 or gt to select the print media size Select lt LTR gt for letter size print media lt 4 x 6 gt for card size print media lt 5 x 7 gt for card size print media lt A4 gt for A4 size print media 9 Press Set Ex SELECT PAPER TYPE PHOTO PAPER PRO UAWN Chapter 4 Photo printing from a memory card Basic operation 4 5 Photo printing from a memory card Basic operation a 10 Use lt 4 or P to select the print media type Select from the following lt PHOTO PAPER PRO gt lt PLAIN PAPER gt If you selected lt 4 x 6 gt or lt 5 x 7 gt in step 8 you can only select lt PHOTO PAPER PRO gt 11 Press Set EX INDEX PHOTO LTR 12 Press Start e To cancel printing press Stop Reset NOTE You can only print one index at a time The number assigned to each thumbnail on the index is different from the ID numbers assigned by the digital camera Printing all frames This printing method prints individually all photographs stored in a memory card Follow this procedure to print individually all photographs in a memory card 1 Load the correct print media in the multi purpose tray For details on print media see p 2 3 and how to load it see the Set Up Sheet or User s Guide Insert the memory card as described on p 4 2 Press Photo Print Press Menu Press Set
77. led paper Coated paper Torn paper Onion skin or thin paper Hole punched paper Chapter 2 Documents and print media 2 1 Documents and print media N Loading documents You can load your document on the platen glass or ADF Where you load it depends on the type of document and the machine you are using gt p 2 1 Using the platen glass NOTE Load legal size documents in the ADF Follow this procedure to load your document on the platen glass 1 Lift the document cover 2 Place your document face down on the platen glass Align the upper left corner of your document with the alignment mark on the upper left corner of the platen glass 3 Gently lower the document cover Using the ADF NOTE For clearer scans use the platen glass Follow this procedure to load your document in the ADF 1 Check first that there is no document on the platen glass 2 Insert the top of your document face up into the ADF until you hear a beep Then adjust the document guides to the width of the document 2 2 Documents and print media Chapter 2 gt Print media Loading requirements Print media Plain paper Maximum loading quantity Approx 150 sheets or Maximum stack height of 5 in 13 mm Paper thickness lever position Printer driver setting Media Type Plain Paper Envelopes 10 envelopes Envelope High Resolution Paper HR 101
78. lications open If you have other applications open quit all of these and try reinstalling the software 3 Have you installed an earlier version of the software version 4 4 or earlier Is Canon MultiPASS registered as the startup item in the Start menu program Remove the old version of the software following the instructions in the Software Guide of that version and try reinstalling the new version MP Toolbox only Installation or removal of the MP Toolbox cannot be completed 1 To prepare for forced re installation on the Windows desktop double click My Computer Open the CD ROM icon then double click MP English Toolbox Setup Frclnst exe 2 Return toa folder a level above then double click MP English Toolbox Setup exe to re install gt Software Guide MP Drivers only Removal of the MP drivers takes too long Windows XP Removal of the software will take longer if an application such as a virus checker is running Quit any applications including virus checkers before removing the software Removal of the software was completed but Canon remains When removing the software if you remove the MP drivers before removing the MP Toolbox Canon will remain displayed in All Programs To remove Canon in the Start menu open Taskbar and Start Menu Properties and remove it from here The message lt Version conflict gt appears on your computer Windows 98 If the message lt Version conflict gt or
79. lt EXTENSION AMOUNT gt User s Guide Chapter 4 Photo printing from a memory card Basic operation 4 9 Photo printing from a memory card Basic operation EI gt Reading data from or writing data to a memory card When your machine is connected to a computer the memory card drive Removable Disk will appear on your computer s My Computer By inserting a memory card in the machine you can view photographs on the memory card by opening the Removable Disk on your computer You can then copy the photographs to your computer s hard disk similar to copying other files on the hard disk or by changing the setting can copy hard disk files onto the memory card IMPORTANT Do not put your computer in standby or sleep mode when a memory card is inserted in a card slot Also do not remove or switch memory cards when your computer is in standby or sleep mode Insert only one memory card at a time into the machine When switching between memory cards of the same type or inserting a memory card into a different card slot press ON OFF 1 sec to turn off the power before removing the card Once removed press ON OFF 1 sec again to turn on the power before inserting the other memory card In Windows 2000 if you turn off the machine the Unsafe Removal of Device screen will be displayed In this case click OK This will not affect your machine or computer s operation If you insert memory cards into both slot
80. mation ssssssssssesscccssssesecsssesessessnseseesssees 5 2 PC Faxing Basic operation Sending a FAX ssssssssssssssssesssssssessssessssrssesersssseeeeressssee 6 1 Characters and symbols for fax numbers 6 2 More information ssssessssssesessesssesscsssetsesessneseesssees 6 2 Faxing with your machine Basic operation Sending faxes from your MACHINE 7 1 Before sending faxes Sending MEthOS ssscsssscsssesecsseecesseseesseeseeneeesse Memory sending ses Speed dialing seesecsssssccssssccsseecessseccsnseeesneesesneeeees Registering one touch speed dialing 7 4 Registering coded speed dialing 7 5 Using speed dialing 0 7 6 Receiving faxes to your machine 7 7 Before receiving faxes to your machine 7 7 Receiving faxes manually sssscccseecceeeeeeseeees 7 8 Canceling receiving More information sscssessecssesssesssessesseesseessesssesseesees Scanning Basic operation Scanning methods sssssssssssssssssssssssssssssessrssssseeeresssssee 8 1 Using the Scan key on the operation panel 8 1 More information ssssssssssesesscsssesscssseeeseessnseseesssees 8 1 Maintenance Replacing ink tanks ceccssssccsssseccsseecssseeecsneeecsseesssess When to replace an ink tank s GuideliheS sssasiessecnissesssnosaseseeninvessenosascessninbecstnonasions Replacing an ink tanK sssssssssssssssrrsssssssrrssssssr
81. ment 9 levels Zoom 25 400 Specifications Appendix gt mum Fax specifications Applicable line Public Switched Telephone Network PSTN Compatibility G3 Data compressing system MH MR MMR JBIG JPEG Modem type Fax modem Modem speed 33600 14400 9600 7200 4800 2400 bps Automatic fallback Transmission speed e Black amp white Approx 3 seconds page at 33 6 Kbps ECM MMR transmitting from memory Based on ITU T No 1 Chart standard mode Color Approx 1 minute page at 33 6 Kbps ECM JPEG transmitting from memory Based on Canon COLOR FAX TEST SHEET Scanning image processing UHQ Ultra High Quality image enhancement Halftones 64 levels of gray Density adjustment 3 levels Memory Transmission reception 250 pages Based on ITU T No 1 Chart standard mode Fax scanning speed Approx 5 3 seconds page Based on ITU T No 1 Chart standard mode Fax resolution lt B amp W STANDARD gt 203 pels in x 98 lines in 8 pels mm x 3 85 lines mm e lt B amp W FINE gt lt B amp W PHOTO gt 203 pels in x 196 lines in 8 pels mm x 7 70 lines mm lt COLOR STANDARD gt lt COLOR FINE gt 200 x 200 dpi Dialing Automatic dialing One touch speed dialing 10 destinations Coded speed dialing 100 destinations Group dialing Max 109 destinations e Regular dialing with numeric keys e Automatic redialing e Manual redialing with Redial Pause key Networking e Sequential broadcast Max 111 destinations
82. mmediately disconnect the power cord and contact the Canon Customer Care Center Do not touch the high voltage electrical parts as this may result in electrical shock Do not place heavy objects on top of the machine as these may topple over and result in injury Do not insert your hands into the machine while it is printing as parts inside the machine are moving and this may result in injury After printing do not touch the electrical contacts of the printhead They will be hot and may result in burns or electrical shock Do not subject the machine to strong physical shock or vibration Turn off the power and unplug the machine before moving it Do not lift the machine by any of its attachments Lift it by the recessed areas on the sides of the machine A distinct change in performance may indicate a need for servicing Maintenance A WARNING Do not service the machine yourself except as specifically described in this guide If further servicing is required contact the Canon Customer Care Center Keep the machine clean Dust accumulation may prevent the machine from operating properly XII Preface gt Legal limitation on usage of your product and the use of images Using your product to scan print or otherwise reproduce certain documents and the use of such images as scanned printed or otherwise reproduced by your product may be prohibited by law and may result in criminal and or civil liability
83. mode 1 Is lt ECM RX gt set to lt OFF gt Set lt ECM RX gt to lt ON gt gt p 11 4 2 Is the sender s fax machine ECM compatible If the sender s fax machine is not ECM compatible the fax will be received in standard mode without error correction Repeated errors occur when you receive a fax If there is an error a message will be displayed in the LCD The ACTIVITY REPORT and RX REPORT will show NG and an error code 1 Reduce the reception start speed gt lt RX START SPEED gt p 11 5 If there is a bad line or connection reducing the reception start speed may correct the error 2 Check whether the sender s fax machine is operating normally Contact the sender and check whether his fax machine is operating normally 10 10 Troubleshooting Chapter 10 gt Problems sending faxes See the items marked with machine if you are having problems sending a fax from the machine See the items marked with computer if you are having problems sending a fax from your computer Cannot send a fax G 1 Is the machine making a noise and is the In Use Memory light blinking The telephone line is connected to the jack Reconnect to the L jack gt Set Up Sheet MG 2 Did you set the correct line type You can still receive faxes even if the telephone line type is not set correctly If you can receive but cannot send check the telephone line type setting gt p 7 2 G 3 Is there anything displayed in the L
84. n For detailed information on all faxing features that can be performed directly from your machine refer to the User s Guide 7 8 Faxing with your machine Basic operation Chapter 7 Chapter Scanning Basic operation gt Scanning methods There are three methods of scanning images to your computer Using the MP Toolbox Using a TWAIN or WIA Windows XP compliant Windows application Using the Scan key on the operation panel This section explains how to scan using the Scan key on the operation panel Using the Scan key on the operation panel By pressing the Scan key on the machine you can scan documents to your computer Pressing the Scan key has the same effect as clicking the Save key in the MP Toolbox 1 Load the document on the platen glass or ADF For details on how to load documents see p 2 2 2 Press the Scan key on the operation panel The document will be scanned The MP Toolbox and the MP Toolbox settings dialog box will open but the document will scan without you having to click Scan Your document will be processed according to your settings When you use the Scan key for the first time a folder with the scanning date will be created in the My Pictures folder in the My Documents folder and your document will be saved in this folder If there is no My Pictures folder the folder with the scanning date will be created in the My Documents folder and your document s
85. ne touch speed dialing keys 1 5 registering 7 4 7 5 using 7 6 Open button 1 3 Operation panel 1 3 to 1 5 Paper loading 2 5 removing jams 10 15 10 16 Select key 1 4 Paper output tray 1 1 1 3 removing jams in 10 15 Paper thickness lever 1 3 setting 2 4 Photo Paper Plus Glossy PP 101 2 3 Pro PC 101S 2 3 Pro PR 101 2 3 Photo Print key 1 5 PHOTO PRINT MODE menu 11 7 Photo printing all frames 4 6 4 7 index 4 5 4 6 methods 4 4 problems 10 12 10 13 single frame 4 8 to 4 9 Plain paper 2 3 Platen glass 1 3 loading documents on 2 2 requirements for loading on 2 1 Power cord 1 1 problems 10 14 Print media recommended 2 3 setting size 2 4 setting type 2 4 Printer cover 1 3 Printhead 1 1 aligning 9 5 9 6 l 2 Index cleaning 9 4 holder 1 3 maintaining 9 3 Printing document 3 1 problems 10 2 to 10 5 Problems cannot solve 10 18 copying 10 12 documents 2 1 installing software 10 1 power 10 14 printing from computer 10 2 to 10 5 receiving faxes 10 8 10 10 removing software 10 1 scanning 10 6 10 8 sending 10 11 10 12 telephone 10 12 turning on computer 10 2 using memory card 10 12 10 13 Receive mode setting from machine 7 7 RECEIVE MODE menu 11 6 Receiving to machine problems 10 12 Redial Pause key 1 5 Replacing ink tanks 9 2 REPORTS LISTS menu 11 6 Resolution See Image quality Resume key 1 4 Scan exposure See Exposure key 1 5 8 1 Scanning document requirements 2 1 methods 8 1 problems 10 6 10 8 with S
86. ne touch speed dialing keys with the recipients names Fora list of the recipients you have registered print the one touch speed dialing list gt User s Guide To change or delete an entry Refer to the User s Guide Registering coded speed dialing Before you can use coded speed dialing gt p 7 6 you need to register the recipients numbers Follow this procedure 1 2 3 Chapter 7 Press Menu Use lt d or gt to select lt USER DATA gt Press Set twice TEL REGISTRATION 1 1 TOUCH SPD DIAL Use lt d or gt to select lt CODED SPEED DIAL gt Press Set CODED SPEED DIAL 00 Use lt d or gt to select a coded speed dialing code 00 to 99 e You can also select a code by pressing Coded Dial and then using the numeric keys to enter a two digit code Press Set twice TELEPHONE NUMBER TEL _ Use the numeric keys to enter the fax telephone number you want to register max 120 digits including spaces and pauses For details on how to enter or delete numbers see p 7 2 Faxing with your machine Basic operation 7 5 Faxing with your machine Basic operation N 7 6 9 Press Set twice NAME tA 10 Use the numeric keys to enter a name for the coded speed dialing code max 16 characters including spaces e For details on how to enter or delete characters see p 7 2 11 Press Set 12 Tocontinue registering coded speed dialing codes repeat the procedure
87. nly available when lt PLAIN gt is selected as the print media type gt p 2 4 This setting is not available when lt GLOSSY gt or lt PHOTO gt is selected as the print media type gt p 2 4 5 2 Copying Basic operation Chapter 5 Chapter PC Faxing Basic operation gt Sending a fax With the fax driver you can send documents created in applications that support document printing You can only send to one recipient at a time 1 With the document you want to fax open in an application such as Word click the Print command In most Windows applications the command is Print on the File menu ject Prin Name Canon MP730 FAX 7 _ Properties 5 o Status Ide 1 2 Tipe Cron drs0 Fat Add Printer EE canon MP730 Where USB Canon MP730 FAX T Print to fle e eae State Ready Print to fi te S C all Number of copies pi ae Stee a aj Comment Ta Cess F Collate Page Range Enter page numbers and or page ranges i On i i separated by commas For example 1 3 5 12 GHE ap Print what Document TZ Pavespershest i pave E Print all pages in range Scale to paper size No Scaling Bint Cancel Apply Options lose Print dialog box Print dialog box in Word 2 Inthe Print dialog box in the Select Printer or Name list select Canon MP730 FAX then click Print or OK Send FAX Send Fax To Name
88. ntact with high voltage parts inside the machine it may result in fire or electrical shock If these items are dropped or spilled in the machine turn off the power and unplug the power cord immediately with dry hands Then contact the Canon Customer Care Center Do not use any highly flammable sprays near the machine If gas from a spray comes into contact with the electrical components inside the machine it will result in fire There are high voltage components inside the machine If you are looking inside the machine to remove paper jams etc do not allow metallic objects such as jewelry to come into contact with the inside of the machine Contact may result in burns or electrical shock Preface XI A CAUTION Close the document cover and scanning unit gently to avoid catching your hand Failing to do so may result in personal injury Do not press down hard on the document cover or ADF when using the platen glass to scan thick books This may damage the platen glass and or result in personal injury Do not place the following objects on top of the machine If such objects come into contact with internal electrical components the machine may short circuit resulting in fire or electrical shock Metallic objects such as jewelry and watches Containers of water or other liquids such as glasses vases or pot plants If water etc does spill inside the machine turn off the power i
89. nter a plus sign before the number press 11 Press Set twice UNIT NAME tA 12 Use the numeric keys to enter your name max 24 characters including spaces Key Letters Number 1 1 2 ABCabc 2 3 DEFdef 3 4 GHighi 4 5 JKLjkl 5 6 MNOmno 6 7 PQRSpqrs 7 8 TUVtuv 8 9 WXYZwxyz 9 0 0 HO KH A _ 28 amp lt gt switches between letter mode A and number mode 1 e To enter a space Press P To delete a character Press lt d To delete an entire entry Press and hold lt d 13 Press Set 14 Press Stop Reset Have you set the correct telephone line type Before using your machine make sure you have set the correct telephone line type for your telephone line If you are unsure of your telephone line type contact your telephone company NOTE You can print the USER S DATA LIST to check the current setting gt User s Guide 7 2 Faxing with your machine Basic operation Chapter 7 Follow this procedure to set the telephone line type 1 Press Menu 2 Use lt 4 or gt to select lt USER DATA gt 3 Press Set USER DATA 1 TEL REGISTRATION 4 Use lt 4 or P to select lt FAX SETTINGS gt 5 Press Set twice USER SETTINGS 1 DATE amp TIME 6 Use lt 4 or gt to select lt TEL LINE TYPE gt 7 Press Set Ex TEL LINE TYPE TOUCH TONE 8 Use lt 4 or P to select the telephone line type Sel
90. ocument and press Start To start sending press Set To cancel memory sending Press Stop Reset and follow any instructions in the LCD Speed dialing 7 4 You can simplify dialing of fax telephone numbers by registering numbers under speed dialing keys or codes Registering one touch speed dialing Before you can use one touch speed dialing gt p 7 6 you need to register the recipients numbers Follow this procedure 1 Press Menu 2 Use lt 4 or gt to select lt USER DATA gt 3 Press Set three times 1 TOUCH SPD DIAL Q1 4 Use lt 4 or gt to select a one touch speed dialing key 01 to 10 e You can also select a key by pressing the one touch speed dialing key 5 Press Set twice TELEPHONE NUMBER TEL _ 6 Use the numeric keys to enter the fax telephone number you want to register max 120 digits including spaces and pauses For details on how to enter or delete numbers see p 7 2 Faxing with your machine Basic operation Chapter 7 Press Set twice NAME tA Use the numeric keys to enter a name for the one touch speed dialing key max 16 characters including spaces For details on how to enter or delete characters see p 7 2 Press Set 10 To continue registering one touch speed dialing keys repeat the procedure from step 4 Or Press Stop Reset to return to standby mode NOTE e Use the destination labels provided with your machine to label the o
91. ocument is 4 or more times longer than the short side Scan each document separately Scanned image is displayed at a large small size on the computer screen 1 Enlarge or reduce the image display in the application However if you open the image in Paint or Imaging it may display at a large size and you will not be able to reduce it 2 Change the resolution and scan again The image will be large if resolution is high It will be small if resolution is low gt Software Guide gt Problems receiving faxes See below if you are having problems receiving faxes 10 8 Troubleshooting Chapter 10 Cannot receive a fax cannot print a fax 1 2 Chapter 10 Troubleshooting 10 9 Is there anything displayed in the LCD If nothing is displayed see p 10 14 Is the Alarm light blinking If it is blinking see p 10 18 Is the machine making a noise and is the In Use Memory light blinking A telephone or other peripheral device such as an answering machine or computer modem is connected to the ll jack Reconnect to the jack gt Set Up Sheet Nothing is printed on the printout Print the nozzle check pattern gt p 9 4 If the nozzle check pattern does not print properly see p 9 3 If the nozzle check pattern does print properly see the items marked with in Problems printing from your computer p 10 2 amp NOTE Once printed received faxes are automatically deleted from the machine s memory Ac
92. of this equipment When such changes are necessary the telephone company is required to give adequate prior notice to the user FCC Notice XIV MultiPASS MP730 Facsimile Transceiver Model H12269 MultiPASS MP700 H12270 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept an interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Preface e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit
93. oto printing from a memory card Basic operation Chapter 4 12 Use lt 4 or gt to select the print media size Select lt LTR gt for letter size print media lt 4 x 6 gt for card size print media lt 5 x 7 gt for card size print media lt A4 gt for A4 size print media 13 Press Set PHOTO PAPER PRO 14 Use lt 4 or gt to select the print media type Select from the following lt PHOTO PAPER PRO gt lt PLAIN PAPER gt If you selected lt 4 x 6 gt or lt 5 x 7 gt in step 12 you can only select lt PHOTO PAPER PRO gt If you selected lt PLAIN PAPER gt in step 14 15 Goto step 17 If you selected lt PHOTO PAPER PRO gt in step 14 15 Press Set Ex BORDERLESS PRINT OFF 16 Use lt 4 or gt to select borderless printing Select lt OFF gt to print the photograph with a border lt ON gt to print the photograph without a border 17 Press Set Use lt 4 or gt to view your settings in the LCD Ex T SINGLE FRAME SINGLE FRAME PHOTO LTRE Or 4 NO 0002 01 18 Press Start NOTE Printing is enlarged or reduced automatically according the print media size Depending on the print media type and whether borderless printing is selected the photograph may be cropped A margin may still appear even if you select borderless printing on letter size print media You can select the width cropped from the borders of the original image gt
94. printing from a memory card Basic operation EI 4 12 Photo printing from a memory card Basic operation Chapter 4 Chapter Copying Basic operation gt Before copying Before copying check the following Does the document you want to copy meet the requirements for loading on the platen glass or ADF For details see p 2 1 Is the correct print media loaded in the multi purpose tray For details see p 2 4 gt Making copies Follow this procedure to make color or black amp white copies 1 Load the document on the platen glass or ADF e For details on how to load documents see p 2 2 2 Press Copy w Use the numeric keys to enter the number of copies 4 Adjust any necessary settings for your document Press Color for color copying or B amp W for black amp white copying gt below Press Paper Select to select the print media size and type gt p 2 4 Press Image Quality to select the scanning resolution gt p 5 2 Press Exposure to select the scanning exposure gt p 5 2 Press Enlarge Reduce to select the copy ratio gt User s Guide 5 Press Start To cancel copying press Stop Reset gt Improving copied images Setting color or black amp white copying Refer to Making copies above and in step 4 set color or black amp white copying as follows For color copying Press Color to turn on its light For black amp white copying Pr
95. r credit card number will be charged in an amount up to the cost of a new product i if you do not return your defective product to a Canon repair facility by the date specified by Canon and in the manner described below ii if the defect s in the product is are not covered by this limited warranty or iii if the warranty period on the product has expired or has not been sufficiently established by your supplying the appropriate documentation The Canon repair facility will ship out the replacement product via overnight courier prepaid by Canon After receipt of the replacement product with instructions and a pre paid return waybill follow the instructions to ship the defective product to a Canon repair facility You must return the defective product in the shipping carton in which the replacement product was packed be sure to retain your ink cartridges and tanks and you must include the reference number a copy of your dated proof of purchase bill of sale and a complete explanation of the problem Do not include any other items in the return shipping container Carry In Mail In Carry In Mail In is a service program by which your defective product is repaired by an ASF The name and telephone number of the ASF s nearest to your location may be obtained from our Web site at www usa canon com or by calling the Canon Customer Care Center at 1 800 423 2366 If shipping is involved it is your responsibility to properly package and send your
96. r voice grade line or the equivalent Use one line per machine DDD DIRECT DISTANCE DIAL LINE or IDDD INTERNATIONAL DIRECT DISTANCE DIAL LINE IF YOU COMMUNICATE OVERSEAS NOTE Canon recommends an individual line following industry standards e g the 2500 Touch Tone or 500 Rotary Pulse Dial telephones A dedicated extension off a PBX unit without Call Waiting can be used with the MultiPASS MP730 Key telephone systems are not recommended because they send non standard signals to individual telephones for ringing and special codes which may cause a fax error C Power requirements This equipment should be connected to a standard 120 volt AC three wire grounded outlet only Do not connect this machine to an outlet or power line shared with other appliances that cause electrical noise Air conditioners electric typewriters copiers and machines of this sort generate electrical noise which often interferes with communications equipment and the sending and receiving of documents Preface XIII Connection of the equipment This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the rear panel of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXx If requested this number must be provided to the telephone company The REN is used to determine the number of devices that may be connected to a telephone line Excessive
97. re using your machine to receive faxes you need to set the receive mode according to how you plan to use your machine Follow this procedure to set the receive mode 1 Press Fax 2 Press Menu 3 Press Set RECEIVE MODE FAX TEL AUTO SW 4 Use lt 4 or P to select the receive mode Select lt FAX TEL AUTO SW gt to automatically switch between fax and voice calls Faxes will be received automatically and the machine will ring for voice calls lt FAX ONLY MODE gt to automatically receive faxes only Voice calls will be disconnected lt DRPD gt if you have subscribed to a DRP Distinctive Ring Pattern service offered by some companies lt MANUAL MODE gt for the machine to ring for fax and voice calls Fax calls must be answered manually lt ANS MACHINE MODE gt to receive faxes automatically and route voice calls to an answering machine connected to your machine 5 Press Set e The receive mode will be displayed on the bottom left of the LCD 2003 SAT 15 30 FaxTel STANDARD Have you connected the external devices correctly Depending on how you plan to use your machine you may need to connect an external device to it For details on the different connection combinations refer to the Set Up Sheet Chapter 7 Faxing with your machine Basic operation 7 7 Faxing with your machine Basic operation D Receiving faxes manually If you have set lt MANUAL MODES follow this procedure to
98. reMeNtts ssesccssescccssecesssecesseesesees 2 3 Setting the paper thickness lever 2 4 Setting the print media size and type 2 4 Loading print media cesesssscccseesssssccseeseeees 2 5 Printing from your computer Basic operation Printing COCUMENKS secssseccsseeccsstecesseseessecesseesees 3 1 Setting the paper type and print Quality Main tab ou cseesssessssessecssseeees 3 2 More information ssssesssssssessecsseceesssseeseeseeesessee 3 3 Photo printing from a memory card Basic operation Before printing from a memory card Inserting removing a memory card Inserting a memory Card sssssssssssssssrsssrssrsserssee Removing a memory card sss ssssssssssssssssssssrsserssse Printing Methods sececee Printing an index Printing all frames Printing a single frame escsssssscsseeccssessccsecessees Reading data from or writing data to a memory CALC PEE E EN E 4 10 Enabling disabling overwriting memory card data seeccssseccsseeseeseeceesees 4 10 More information sssssssessessssssssseesesrresseressseresssrresseee 4 11 Preface Copying Basic operation Before COPYING sssessccssssscsseecssssseccseceesseecssneecesseesssess 5 1 Making copies sssee 5 1 Improving copied IMAGES 5 1 Setting color or black amp white copying 5 1 Adjusting the image quality resolution 5 2 Adjusting the exposure density 5 2 More infor
99. s the compact flash card will be recognized Enabling disabling overwriting memory card data You can enable or disable overwriting memory card data This setting is initially set to disable overwriting Follow this procedure to change the setting 1 Make sure there is no memory card inserted in the machine Press Menu Use lt 4 or gt to select lt USER DATA gt Press Set USER DATA 1 TEL REGISTRATION Use lt 4 or gt to select lt SYSTEM SETTINGS gt Press Set Use lt d or gt to select lt CARD PROTECT gt Press Set A WN ON AO UI CARD PROTECT ON 9 Use lt or gt to select lt ON gt to disable overwriting or lt OFF gt to enable overwriting 10 Press Set 11 Press Stop Reset to return to standby mode 4 10 Photo printing from a memory card Basic operation Chapter 4 12 Press Copy Fax or Scan to select a mode other than photo print mode To avoid damage to data being accessed on a memory card you cannot overwrite data in photo print mode 13 Insert a memory card into the appropriate slot IMPORTANT If you change the above setting while a memory card is inserted in a card slot turn the machine off then on again The new setting will not be activated until you do so gt More information For detailed information on all photo printing features refer to the User s Guide Chapter 4 Photo printing from a memory card Basic operation 4 11 Photo
100. s appareils ne soit pas sup rieure a 5 CANON CANADA INC 1 800 OK CANON 24 HOURS A DAY SEVEN DAYS A WEEK http www canon ca XVI Preface Chapter Introduction gt Unpacking your machine When you unpack your machine check that you have the following components Em MP730 Machine MP700 e Tray cover Em Document tray Power cord Documentation Set Up Sheet Quick Reference Guide e MultiPASS MP730 700 Setup CD ROM e Ink tanks Printhead EME Telephone line cord Black cyan magenta yellow Destination labels E NOTE A USB cable is not included You must purchase a USB cable less than 16 ft 5 m to connect your machine to a computer Chapter 1 Introduction 1 1 Introduction gt System requirements To successfully install and operate the software your system must meet the following requirements CD ROM drive or access to one over a network connection 256 color SVGA monitor or greater e Microsoft Internet Explorer version 4 01 or later Service Pack 2 or later 65 MB of available hard disk space 150 MB recommended MP drivers 50 MB MP Toolbox 15 MB e USB cable 16 4 ft 5 m or shorter Windows 98 IBM or compatible computer with a Pentium 90 processor or higher e 32 MB of RAM 64 MB or more recommended Windows Me IBM or compatible computer with a Pentium 150 processor or higher e 32 MB of RAM 64 MB or more recommended Windows 2000 Service Pack
101. s is confirmed by the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment Cet appareil est conforme aux Sp cifications techniques des quipements terminaux de l Industrie du Canada Ceci est confirm par le num ro d enregistrement L abr viation IC pr c dant le num ro d enregistrement signifie que l enregistrement a t effectu sur la base de la D claration de conformit indiquant que le produit est conforme aux sp cifications techniques du Canada Ceci n implique pas que le produit ait t approuv par l industrie du Canada Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection tha
102. sissauga Ontario LST 1P7 Canada Canon Deutschland GmbH Europark Fichtenhain A10 47807 Krefeld Germany Canon Europa N V Bovenkerkerweg 59 61 P O BOX 2262 1180 EG Amstelveen The Netherlands Canon France S A 17 quai du Pr sident Paul Doumer 92414 Courbevoie Cedex France Canon Hong Kong Co Ltd 9 F The Hong Kong Club Building 3A Chater Road Central Hong Kong Canon Latin America Inc 703 Waterford Way Suite 400 Miami FL 33126 U S A Canon Mexicana S de R L de C V Periferico Sur No 4124 Col Ex Rancho de Anzaldo C P 01900 Mexico D F Canon Singapore Pte Ltd 79 Anson Road 09 01 06 Singapore 079906 Canon U K Ltd Woodhatch Reigate Surrey RH2 8BF United Kingdom HT1 2222 00T V 2 0 XX2003A CANON INC 2003 PRINTED IN THAILAND
103. ssssssssssss 10 18 11 Machine settings EME Printing a list to check the current cn d aLe Cer E E EN 11 1 Accessing the machine settings 11 1 SENGS an rA EE AES 11 2 Appendix Specifications General specifications ceccsesssssecssessssecsseesseccsseesseees A 1 System requireMentS ssssssssssssssssssssssssesssssrerreessssss A 3 Ink SPECIFICATIONS ssescccsesccsseeessseeccsseessnseecssseesssees A 3 Print specifications A 4 Photo print specifications A 4 Copy specifications A 4 Fax specifications ssesccsseccessseesssececssecssssteccasecsssees A 5 Scan specifications ssssssssssssssssssssessssssssessssssseeeressssse A 6 Telephone specificationS sssssssssssssesssssssessrsssssee A 6 PMO E E necoestsetnacccasiereane l 1 VIII Preface gt Safety information Read this safety information thoroughly before using your machine and keep it handy in case you need to refer to it later A WARNING e This product emits low level magnetic flux If you use a cardiac pacemaker and feel abnormalities please move away from this product and consult your doctor A CAUTION Do not disassemble or modify There are high temperature and high voltage components inside the machine which may result in fire or electrical shock e Follow all warnings and instructions marked on the machine Location A WARNING Do not place the machine near alcohol paint thinner or other flamm
104. t the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas A CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate IMPORTANT e This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations e Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada The Ringer Equivalence Number REN for this terminal equipment is 0 3 The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five Le Nombre d quivalence Ringer REN de cet appareil terminal est 0 3 Le REN attribu a chaque quipement terminal fournit une indication sur le nombre maximum de terminaux pouvant tre connect s sur une interface t l phonique La terminaison sur une interface peut consister en n importe quelle combinaison d appareils a la condition seulement que la somme des Nombres d quivalence Ringer de tous le
105. ted with a standard 4 pin modular phone plug Touch tone is recommended if available in your area 2 Order an RJ11 C modular jack USOC code which should be installed by the telephone company If the RJ11 C jack is not present installation cannot occur 3 Order a normal business line from your telephone company s business representative The line should be a regular voice grade line or equivalent Use one line per machine DDD DIRECT DISTANCE DIAL LINE or IDDD INTERNATIONAL DIRECT DISTANCE DIAL LINE IF YOU COMMUNICATE OVERSEAS NOTE Canon recommends an individual line following industry standards e g the 2500 touch tone or 500 rotary pulse dial telephones A dedicated extension off a PBX unit without Camp On signals is also permissible with your MultiPASS MP730 Key telephone systems are not recommended because they send non standard signals to individual telephones for ringing and special codes which may cause a fax error C Power requirements The power outlet should be a three prong grounded receptacle Single or Duplex It should be independent from copiers heaters air conditioners or any electric equipment that is thermostatically controlled The rated value is 120 volts and 15 amperes The RJ11 C modular jack should be relatively close to the power outlet to facilitate installation Preface XV NOTICE This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications Thi
106. tings were not activated Windows 2000 In Windows 2000 if you open Scanners and Cameras in Control Panel and change the settings in Events the settings will not be activated unless you restart your computer Once you have changed your settings restart your computer o You canceled a scan before completion and the document became jammed in the ADF Press Resume to eject the document from the ADF gt Software Guide Chapter 10 Troubleshooting 10 7 Troubleshooting a The image you have scanned looks dirty 1 Ifthe image looks grainy increase the scan resolution gt Software Guide 2 Display the image at 100 Some applications do not display an image well at small sizes Try displaying the image at 100 magnification 3 There is moire when you scan printed material In ScanGear MP click Descreen gt Software Guide 4 Set the monitor display colors to 16 bit or higher In Display Properties set the display colors to 16 bit color 24 bit color or higher 5 Clean the platen glass and document cover gt User s Guide White margins appear around the scanned image Specify the scan area In ScanGear MP click Multi Scan to automatically specify the scan area If there are white margins around documents such as photographs or if you want to trim a document i e you want to scan only one part of a document specify the area of the scan manually gt Software Guide To display ScanGear MP when scanning
107. to the machine and wall outlet and press ON OFF 1 sec the machine powers up and a message is displayed in the LCD While the Alarm light blinks the machine is initializing and you will not be able to use it Wait until the Alarm light stops blinking If nothing is displayed in the LCD make the checks in the following order until something is displayed 1 2 10 14 Is the power cord correctly connected Securely connect the power cord to the machine and wall outlet Have you pressed ON OFF 1 sec The machine will power up and the LCD will show a message when you connect the power cord and press ON OFF 1 sec Check that the wall outlet is working normally Connect another electrical appliance to the wall outlet and check whether the wall outlet is working properly Connect the power cord directly to the wall outlet Disconnect the power cord from any table taps OA taps or extension cords and connect directly to the wall outlet If the machine powers up when the power cord is connected directly the table taps OA taps or extension cords are probably defective and should be replaced If they have a power switch turn it on Check that the power cord is not defective Either replace the power cord with another or using a tester check whether the cord is defective Troubleshooting Chapter 10 gt If the power disconnects unexpectedly User data and speed dialing settings are stored using the internal batter
108. ts 1 3 to 1 5 Computer problems printing from 10 2 to 10 5 problems turning on 10 2 Copy key 1 4 Copying 5 1 adjusting exposure 5 2 adjusting image quality 5 2 document requirements 2 1 in black amp white 5 1 in color 5 1 problems 10 12 Date entering 7 1 Density See Exposure Destination labels 1 1 Document cover 1 3 guides 1 3 loading 2 2 output slot 1 3 problems 2 1 removing jams 10 16 10 17 requirements 2 1 tray 1 1 1 3 Documentation 1 1 Enlarge Reduce key 1 4 Envelopes 2 3 Exposure adjusting for copying 5 2 key 1 4 Fax key 1 4 Resolution See Image quality sending 6 1 Features 1 1 Feeder cover 1 3 Glossy Photo Paper GP 301 GP301N 2 3 High Resolution Paper HR 101N 2 3 Hook key 1 5 Image quality adjusting for copying 5 2 adjusting for sending from machine 7 3 7 4 Image Quality key 1 4 In Use Memory light 1 4 Index printing 4 5 Indicator light 1 3 Ink tank 1 1 guidelines 9 1 replacing 9 2 when to replace 9 1 Jams removing document 10 16 10 17 removing paper 10 15 10 16 LCD 1 4 if nothing displays 10 14 Machine 1 1 MAINTENANCE menu 11 2 MANUAL MODE 7 8 Matte Photo Paper MP 101 2 3 Index l 1 Memory card 4 1 Inserting 4 2 problems using 10 12 10 13 removing 4 2 MEMORY REFERENCE menu 11 6 Memory sending from machine 7 3 Menu key 1 4 Menus 11 2 to 11 8 See also individual menu names Multi purpose tray 1 1 1 3 Nozzle check pattern printing 9 4 Numeric keys 1 5 ON OFF 1 sec key 1 5 O
109. tte photo paper 6 Press Set Loading print media For details on loading print media in the multi purpose tray refer to the Set Up Sheet or the User s Guide Chapter 2 Documents and print media 2 5 Documents and print media N 2 6 Documents and print media Chapter 2 ag Printing from your computer Basic operation gt Printing documents The general steps for printing a document are set out below 1 Load paper in the printer 2 Open the application from which you will print the document and select the command to print This in most cases will be Print in the File menu To print with the current printer driver settings click the print button on the Toolbar General Printer Name Canon MP730 Printer x Properties Status Idle E f s Type Canon MP730 Printer Where I Print to File Add Printer Canon MP730 EE ne Page range Copies Status Ready C Print to fle all Number of copies 4 Select Printer Location C Current page c Find Printer Comment Crags SC F colate 4 1 Page Range Enter page numbers andjor page ranges al Neen separated by commas For example 1 3 5 12 Zoom O Pages 1 65535 Print what Document Pat g what hd ges per sheet 1 page Hee Enter either a single page number or a single page range For exemple 5 12 Print AIl pages in range y Scale to paper size No Scaling pe ee Jao EE e Print
110. tuations failure to follow operating maintenance or environmental instructions prescribed in Canon s instruction manual or service performed by other than a Canon repair facility or an ASF b Use of parts or supplies other than those sold by Canon that cause damage to the product or cause abnormally frequent service calls or service problems c If the product has had its serial number or dating altered or removed NO IMPLIED WARRANTY INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FORA PARTICULAR PURPOSE APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE AND NO OTHER EXPRESS WARRANTY OR GUARANTY EXCEPT AS MENTIONED ABOVE GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU CANON SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS INCONVENIENCE EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE STORAGE CHARGES LOSS OR CORRUPTION OF DATA OR ANY OTHER SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON WHICH CAUSED THE ALLEGED DAMAG
111. turned on and only turn it off when instructed to do so in this guide or when not using the machine for a long period of time one month or more This will avoid unnecessary ink consumption Chapter 1 Introduction 1 5 Introduction 1 6 Introduction Chapter 1 Chapter Documents and print media gt Documents Document requirements The documents you load on the platen glass or ADF for copying scanning or sending must meet these requirements Platen glass ADF Document Special types of paper Multipage documents of the same type Photographs size thickness and weight Book Documents that are not suitable for the ADF Size Max 8 4x 14 in 216 x 356 mm Max 8 4 x 39 in 216 mm x 1 m Wx L Am Max 8 4x 11 Xin Min 4 x 5 in 105 x 148 mm 216 x297 mm Quantity 1 sheet e Max 35 letter or A4 size sheets 10 photographs for multi scan 20 Ib or 75 g m paper e Max 30 legal size sheets 20 Ib or 75 g m paper 1 sheet for sizes other than these Thickness Max in 20 mm 0 002 to 0 005 in 0 06 to 0 13 mm Weight 13 to 24 Ib 50 to 90 g m Problem documents e Make sure any glue ink or correction fluid on the document is completely dry before loading e Remove all fasteners staples paper clips etc before loading To prevent jams in the ADF do not use any of the following Wrinkled or creased paper Carbon paper or carbon backed paper Curled or rol
112. used ink tanks the nozzles may block and the ink tank replacement warning may not be accurate e For best ink quality use ink tanks within one year of purchase After placing ink tanks in the machine use the ink tanks within six months Do not open the ink tank packaging until ready to install Do not touch printed paper with wet hands or spill liquids on it as the ink may run Replace ink tanks quickly and do not leave them out in the open Doing so may cause the ink tank not to function properly when reinstalled in the machine Chapter 9 Maintenance 9 1 Maintenance o Replacing an ink tank 9 2 This section describes how to replace an ink tank Before replacing an ink tank be sure to read the section When to replace an ink tank gt p 9 1 A CAUTION Do not replace ink tanks while the machine is printing or performing another operation Follow this procedure to replace an ink tank 1 Make sure the power is turned on 2 Press Open and lift up the scanning unit The printhead holder automatically moves to the center of the machine A CAUTION Do not try to manually move or stop the printhead holder Do not touch any metal parts Press on the tab to release the empty ink tank then remove it from its slot A CAUTION Do not remove the printhead from the machine If several ink tanks need replacing remove and replace each one individually IMPORTANT Discard the empt
113. ve parts or a defective product returned to a Canon repair facility or a Canon Authorized Service Facility ASF for such product as applicable and proven to be defective upon inspection will be exchanged for new or comparable rebuilt parts or a refurbished product as determined by the Canon repair facility or the ASF Warranty repair or replacement shall not extend the original warranty period of the defective product This limited warranty does not cover any supplies or accessories including without limitation print heads ink cartridges and ink tanks as to which there shall be no warranty or replacement This limited warranty shall only apply if the product is used in conjunction with compatible computer equipment and compatible software as to which items Canon shall have no responsibility Non Canon brand equipment and software that may be distributed with the product are sold as is without warranty of any kind by Canon including any implied warranty regarding merchantability or fitness for a particular purpose and all such warranties are disclaimed The sole warranty if any with respect to such non Canon brand items is given by the manufacturer or producer thereof This limited warranty covers all defects encountered in normal use of the product and does not apply in the following cases a Loss of or damage to the product due to abuse mishandling improper packaging by you alteration accident electrical current fluc
114. ve turned the power on again Contact the Canon Customer Care Center Error codes are printed in the ACTIVITY REPORT LCD messages For detailed information on LCD messages and error codes refer to the User s Guide gt If you cannot solve the problem If you have a problem with your machine that you cannot solve with the information provided in this chapter contact the Canon Customer Care Center A CAUTION If the machine makes strange noises emits smoke or strange smells unplug it immediately and contact the Canon Customer Care Center Do not attempt to disassemble or repair the machine yourself IMPORTANT Attempting to repair the machine yourself may void the limited warranty If you contact the Canon Customer Care Center make sure you have the following information ready Product name MultiPASS MP730 or MultiPASS MP700 e Serial number located on the label located at the back of the machine Details of the problem Steps taken to try to resolve the problem and the results 10 18 Troubleshooting Chapter 10 Chapter Machine settings gt Printing a list to check the current settings Before changing any settings you can print the USER S DATA LIST to check the current settings of your machine For details see the User s Guide gt Accessing the machine settings Follow this procedure to change a setting 1 2 ui Refer to the lists on the following pages to find the settin
115. w the documentation in PDF format you will need to have Adobe Acrobat Reader installed If you do not have Adobe Acrobat Reader installed in the MP Setup screen click Install Utility Software to install the software 2 Inthe MP Setup screen click View User s Manual 3 Inthe View User s Manual screen click the button of the guide you want to view You can copy the documentation onto your computer and display start up icons for the MP Software Guide PDF MP User s Guide PDF and Application Guide HTML on the Windows desktop Preface To copy the documentation to your computer View User s Manual Tf you copy the manual you can display it next time without the CD ROM f No Cancel Y Do you want to copy the manual onto your computer J Click Yes The guide will be displayed after it is copied onto your computer s hard disk To not copy the documentation to your computer View User s Manual gt Do you want to copy the manual onto your computer 7 Tf you copy the manual you can display it next time without the CD ROM Click No The guide will be displayed without being copied onto your computer s hard disk As you copy them a start up icon for each guide will be placed on the Windows desktop Double click the icon of the guide you want to open NOTE Go to the following folder if you want to delete the installed documentation Program Files Canon MP
116. with wet hands as this may result in electrical shock Do not overload the wall outlet with too many electrical appliances as this may result in fire or electrical shock Plug the machine into a standard 120 V AC 60 Hz three prong outlet Operate the machine only from the type of power source indicated on the machine s label or a fire electrical shock or malfunction may occur If you are not sure of the type of power available consult your local power company Do not allow the power cord to be near objects that emit heat The outer cover of the power cord may melt resulting in fire or electrical shock Make sure the power cord is fully extended and has no knots in it when electricity is running through it Knots etc in the cord may result in fire or electrical shock Fully insert the power plug securely into the electrical outlet If the prongs of the power plug come into contact with metallic objects etc it may result in fire or electrical shock A CAUTION e During electrical storms turn off the power and disconnect the power cord from the power outlet Please note that any documents stored in the machine s memory will be deleted when you turn off the power e Do not use an extension cord as this may result in fire or electrical shock e Turn off the power and disconnect the power cord if the machine will not be used for a long period such as during holidays X Preface IMPORTANT
117. y The printhead is misaligned Step 2 Step 2 Perform normal printhead cleaning Align the printhead gt p 9 5 lt HEAD CLEANING setting gt p 9 4 You can perform normal printhead cleaning up to three times If there is no improvement Step 3 Perform deep printhead cleaning lt HEAD REFRESHINGs gt setting gt p 9 4 If there is no improvement gt Step 4 Replace the ink tank s gt p 9 1 If there is no improvement The printhead may be damaged Contact If there is no the Canon Customer Care Center improvement Chapter 9 Maintenance 9 3 Maintenance o Printing the nozzle check pattern The nozzle check pattern shows if each printhead nozzle is operating properly amp NOTE You can also print the nozzle check pattern from your computer gt Software Guide Follow this procedure to print the nozzle check pattern from the machine 1 Load letter size plain paper in the multi purpose tray 2 Press Menu 3 Use lt 4 or gt to select lt MAINTENANCE gt 4 Press Set twice Nozzle check pattern If the pattern is broken missing or a specific color is not printed see Cleaning the printhead below Printhead position If the pattern is not uniform align the printhead gt p 9 5 If lateral lines are visible align the printhead gt p 9 5 Cleaning the printhead If the printed nozzle check pattern is broken missing or a sp
118. y card and then printing them from your machine will not produce good results Is the correct print media loaded in the multi purpose tray Although you can use plain paper Photo Paper Pro paper is recommended for high quality images gt p 2 2 Chapter 4 Photo printing from a memory card Basic operation 4 1 Photo printing from a memory card Basic operation ES gt Inserting removing a memory card Inserting a memory card Follow this procedure to insert a memory card into the machine IMPORTANT The machine only recognizes one memory card at a time Do not insert memory cards into both slots or the same slot at the same time as the machine will not recognize them When switching between memory cards of the same type or inserting a memory card into a different card slot press ON OFF 1 sec to turn off the power before removing the card Once removed press ON OFF 1 sec again to turn on the power before inserting the other memory card In Windows 2000 if you turn off the machine the Unsafe Removal of Device screen will be displayed In this case click OK This will not affect your machine or computer s operation If you insert memory cards into both slots the compact flash card will be recognized 1 Make sure the machine is on If not press ON OFF 1 sec 2 Insert a memory card into the appropriate slot The indicator light will blink when the memory card is being accessed Ins
119. y if there is a power failure or if you accidentally disconnect the power cord However all documents stored in memory will be deleted If the power disconnects the following will apply e You will not be able to send or receive faxes or make copies Ifa telephone is connected to the machine you may be able to receive and or make voice calls depending on your telephone When power is restored the MEMORY CLEAR REPORT will be printed automatically listing the documents deleted from memory Note however that this report will not be printed if the print media size is set to a setting other than lt LTR gt lt LGL gt or lt A4 gt or if black ink or paper has run out gt Removing jammed paper If lt CLEAR PAPER JAM gt is displayed in the LCD follow this procedure to clear the paper jam If a paper jam occurs when receiving a fax that fax will be stored in memory and printed automatically when you clear the jam and press Resume Removing jams in the paper output tray Follow this procedure to remove jams from the paper output tray 1 Gently pull any jammed paper out of the paper output tray If you cannot see any jammed paper in the paper output tray remove it from the machine s interior gt below 2 Press Resume If you are printing from a Windows application follow the instructions displayed on your computer Removing jams from the machine s interior Follow this procedure to remove j
120. y ink tank immediately according to local laws and regulations for disposal of consumables Handle ink tanks carefully to avoid staining clothing or the surrounding area On the new ink tank pull the orange tape in the direction of the arrow and remove the plastic wrapper so you can see the air hole Turn the ink tank over so that the protective cap is facing up Then hold the ink tank as shown and remove the protective cap To avoid spilling ink never press on the long sides of the ink tank Once you remove the cap do not touch the ink port O Insert the ink tank into the empty slot on the printhead Press down gently on the ink tank until an audible click is heard e Make sure the ink tank is the correct color for the slot Close the scanning unit until it locks into place Maintenance Chapter 9 gt Maintaining the printhead amp NOTE Before doing the following open the scanning unit press PUSH on the ink tanks and check that they are securely inserted Check how much ink is left and if there is none replace the ink tank gt p 9 1 Flowchart of printhead maintenance If print quality deteriorates follow this procedure Step 1 Print the nozzle check pattern gt p 9 4 This pattern allows you to check if the ink is coming out of the printhead nozzles correctly and if the printhead is aligned The ink is not coming out correctl
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