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1. The destination you set below will be disabled if you set the Extension Page 163 Ze Yeastar MyPBX Enterprise User Manual Add Inbound Route Route Name DID Number Extension az Caller ID Number Distinctive Ringtone 2 Enable Callback Mo Callback Settings pstnS SCH psinb FXO psin15 FXO psin16 FXO GSM11 GSM voipprovider SIP BriTrunk13 BRI BriTrunk14 BRI Figure H 3 Page 164 8 Ze Yeastar MyPBX Enterprise User Manual APPENDIX I How to Use BLF Key to Choose the PSTN line MyPBX allows you to choose the specific PSTN line to make outbound call by pressing the BLF key on the IP Phone Follow the steps to do the configuration with your Yealink phone 1 We want to choose pstni1 or pstn2 to call out Trunk Status Status Signal Trunk Name Type User Name Port Hostname lP Reachability Disconnected psin5 FXO Hot 3 Disconnected pstn6 FAQ Port6 Disconnected psini5 FXO Port 15 Disconnected psini6 FXO Fort 16 Figure I 1 2 Configure the IP Phone Memory Key gt gt DSS Key 1 BLF Dein Line 1 pstni DSS Key2 BLF pstn2 June pstn2 Figure I 2 Test When you press DSS Key 1 2 the phone will connect to pstn1 pstn2 line If pstn1 pstn2 is not busy you will hear the dial tone You can dial the number you want and use this line to call out then Page 165 gt Yeastar MyPBX Enterprise User Manual APPENDIX J Ho
2. 3 After click Active MyPBX will pop up the reboot tag click Reboot Now the activation will take effect after MyPBX boots up again Page 175 gt Yeastar MyPBX Enterprise User Manual gt Retes lize Note Sor usege of tie Minning sdeon puste putrfiese activation code hors pour equ errent prwrider Biting heen nan ani Dn Dny ppuan ei wpe af reen RR S ibed Ti rapie toi Adanan Em ma eer aa pare be He ekeretven K Sege Bow Figure L 4 Note 1 Billing activation is permanent in MyPBX even you reset it to factory defaults Le it s not supported to be repealed when it s activated successfully You can only enable or disable this feature 2 The license is a unique one you cannot install one license in another MyPBX 3 Once Billing Addon is activated DISA and call back will be disabled 4 When MyPBX boots up again you will see the billing menu in Addons page kengen Note For v 0e of re Inbowing aden passes purnmase ACtekia nGtsieg trun your paume m proviner ing Aren nr The Wy ipio s Change of Coto CH Oe kir i To etme Pel Ei gg Det Meme refvugd CORE ng z i he Wig rsikatt ert we chey fer fre sodomio tc cc gave Cad perreseees wzi seca boatos Q m ELANG ag rapt gs ri BA erirgfsktenisrn wanj be Gate R Figure L 5 The activation process is finished permanently Page 176 Ze Yeastar MyPBX Enterprise User Manual L 2 How to use Billing Addon 2 1 Add
3. Address d 192 168 5 101 x E co P N bail Network Tasks E L test Ge Printers and Faxes wf Add a network place view network connections Set up a home or small office network Set up a wireless network for a home or small office Ai view workgroup computers E Show icons For networked UPnP devices Other Places P Unknown d My Computer My Documents CH Shared Documents Gi Printers and Faxes Details 2 objects Figure J 5 Page 169 Ze Yeastar SS test on MyPBX Samba Serve 192 1568 5 101 Fie Edit View Favorites Qs O P sah Folders EF File and Folder Tasks Make a new folder DS Publish this folder to the Web Other Places 192 168 5 101 My Documents O Shared Documents d My Computer My Network Places Details test 29 objects Tools Help 20111212 20111214 20111216 20111216 20111220 20111222 20111224 20111227 DEED 20111213 20111215 20111217 20111219 20111221 20111223 20111226 20111228 AAA MyPBX Enterprise User Manual l 0 bytes Internet Z Figure J 6 If you change the password of the share folder the network users may not be able to check the shared files then Please step1 step2 step3 ask the network user to try Start gt Run gt cmd net use del the is a space behind Visit the device again with new password J 5 Password Setting You can
4. DC erpebewed TT SIF 35 192 168 5 145 OK apart SP SiP 192 168 4 141 OK 7 m paint FRO Pot 13 patnis F t4 f Zil GEM GEM Port 1 AETS 5 Dr Trukt ae Port t En lem RI Poet rilani HEN Hen d Kinn gi m Figure 4 2 Trunks VOIP Trunk Status Trunk registration failed RECH EE E registration trunk is ready for use Request Send Registering Waiting Waiting for authentication Service Provider Status OK Successful registration trunk is ready for use Unreachable The trunk is unreachable Failed Trunk registration failed FXO Trunk Status Idle The port is idle ia The EES is in use The port hasn t connected to the PSTN line More detail message please refer to the LED indication of front panel GSM Trunk Status Idle The port is idle Busy The port is in use Signal Y No signal Yi Poor Yi Average Yul Good Page 12 D Ze Yeastar MyPBX Enterprise User Manual Fail Excellent BRI Trunk Status Ok The ports connect correctly Disconnected The port hasn t connected to the BRI line E1 Trunk Ee nc The port doesn t have E1 line connected E1 line has been connected to the port PRI is in corresponding or can t communicate mg Is Succeed S 4 2 System Status In this page we can check the status of MyPBX system including the hardware firmware version and the network status of LAN and WAN ports 4 2 1 System Info In this page we can check the hardwa
5. Disable Ping Firewall is not Drop A MV Drop All paar t Common Rules a Add Rule Action Name Protocol MAC Address 4 ACCEPT LocalNetwork UDP 192 168 5 0 255 255 755 0 1 65535 SZ 43 4 ACCEPT RemoteExtension BOTH 110 111 132 6 255 255 255 255 1 65535 Am CET VielfTrniplke Ime 44076 44 F966 OEE OFC 9AF ALT WOE TUTIA GOT PLO a aT aa ma aea a aa KAS 74232 ACCEPT RemoteHTTF TCP 110 5 14 6 255 255 255 255 SA ACCEPT RemoteSsSH TCP 110 5 14 6 255 255 255 255 Auto Defense a Add Rule No Auto Defense Rules Defined Figure B 24 IP Blacklist Apply Changes Blacklist Rules se Add Rule No Auto Defense Rules Defined IP Blacklist No Auto Black IP Address Figure B 25 Page 146 e Yeastar MyPBX Enterprise User Manual 5 Alert Settings After enabling alert settings if the device is attacked the system will notify users the alert via call or e mail The attack modes include IP attack and Web Login 5 1 IPATTACK When the system is attacked by some IP addresses the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule Example Configure to notify extension 500 outbound number 5503301 and E mail alert yeastar com configuration could be as below Phone Notification Settings Phone Notification Yes Number 500 5503301 Attempts 1 Interval 60s Prompt default Note If there s outbound number to notify the number should be fit with th
6. Enterprise User Manual Version 10 17 0 36 Yeastar Technology Co Ltd e Yeastar MyPBX Enterprise User Manual Table of Contents 1 IAU ee ee ON EE 5 Lod Re 5 1 2 Hardware Gpechfications cece cece cece eee eeeeeeeee eee e eee eeeeeeeeeaaaaanes 6 EE ENEE ee een 6 Bs OY SUCIN DCEO cece etna tant ateeotanedndosatetadaancds dunetedeesbansdsddavedadssaesdndeentodedseanae 7 2 1 CONNECTION DIAWING EE 7 2 2 Connecting Ethernet Line ccc cccccce see e cess ee eneeeeeeeeeeeseeeessennaanneeesesnegs 7 295 SUDDIVING e 8 3 Administrator ee le DEE 9 e ELE EE 11 Al TEE 11 e Ee EXC e gg E EE 11 ec Stef ing TEE 12 AD DOV SCCM EE gie ee Eeer le Egeter 13 BZA SY SCCM lO EE 13 Be EE EE e 14 E ET 15 5 1 Network Preferences enges Eege EE EE EES 15 Die Rn LAN SGU Lui 15 EN D VIAN SCRMINGS EE 16 Palas Ree EE 18 Dee WLAN SOLOING EE 18 Din be VPN SEUNG Gonse aa a A TE 21 ER O D ONS SENGS EE 21 Seda aC ROU O E 22 S2 Firewall SCUINGS EEN 23 SA1 Firewall IEN 24 EE ees 26 5 3 System Preference EEN eee nee eee eeeeeesceeeeseennaaneeeeeessseeeeesnnnnaannees 27 53 L Password Sell OS EE 27 Dis Dake and TINE EE 28 Sao Firmware UDG Ue ai phi e EE 28 EE EE ee 29 5 3 5 e Ura Restore EE 31 e OIRESEL GING IRCDOOL EE 31 Dele E eg et EE 32 5 4 Storage ManaGemGn EE 35 5 4 1 DISK MaMa ell EE 35 Bic EXCCM dl GOAO ege eebe ege 36 Or EE ege 20 SN ETENGO LE 39 6 1 1 FXS VOIP Ext nsSiOns cccccccceceeeeeeeeeeeeeueeeeueeen
7. Le N t none Le Echo Cancellation Off Hide Caller ID No Codec alaw D Caller ID Prefix International Pretix National Prefix Local Prefix Private Pretix Unknown Prefix DOD Settings Global DOD DOD Associated Extension 601 Le Add DOD wf Save Le Cancel Figure 6 23 Trunk Name A unique label used to identify this trunk when listed in outbound rules incoming rules etc Ex BriTrunk1 Signaling Signaling method BRI CPE ISDN BRI in TE mode and Point to Point BRI CPE PTMP ISDN BRI in TE mode and Point to multi Point BRI NET ISDN BRI in NET mode and Point to Point BRI NET PTMP ISDN BRI in NET mode and Point to multi Point Switch Type National National ISDN type2 common in the US nil National ISDN type 1 dmsi100 Nortel DMS100 4ess AT amp T 4ESS 5ess Lucent 5ESS euroisdn EuroISDN qsig D channel signaling protocol at Q reference point for PBX networking Page 64 e Yeastar MyPBX Enterprise User Manual PRI Dial Plan Sets an option required for some rare switches that require a dial plan parameter to be passed This option is ignored by most BRI switches It may be necessary on a few pieces of hardware This option can almost always be left unchanged from the default Reset interval Sets the time in seconds between restart of unused channels Some PBXs don t like channel restarts so set the interval to a very long interval e g 100000000 or never to disabl
8. Support Te SP 102 a 2 tet 7 X E Figure 6 28 6 2 2 1 VoIP Trunk In this page we can configure VoIP trunk SIP IAX you have got from provider with the authorization name and password Voest sp 102 103 5 tai ws d A Service Provide Add Sernce Prowder Figure 6 29 Lg 1 Add VoIP Trunk Input correct SIP information provide by VoIP provider Inaccurate information will prevent the trunk from registering Page 0 Ze Yeastar MyPBX Enterprise User Manual Type SIP Frovider Name Hostname P 5060 Domain User Name Authorization Name Password From User Online Number Maximum Channels 0 Caller ID E Enable Outbound Proxy Server Transport UDP Enable SRTP C Qualify DTMF Mode rfc2833 B DOD Settings DOD Associated Extension 601 tAdd DOD wf Save La Cancel Figure 6 30 Type SIP Identifies whether the trunk sends and receives calls using the VoIP protocol SIP Provider Name A unique label to help you identify this trunk when listed in outbound rules incoming rules etc Ex yeastar Hostname IP Service provider s hostname or IP address 5060 is the standard port number used by SIP protocol Don t change this part if it is not required Domain VoIP provider s server domain name Page 71 e Yeastar MyPBX Enterprise User Manual Username Username of SIP account Used for SIP trunk registration Authorization name Used for SIP authe
9. General Manager have basic authority without the advanced authority to create VoIP trunks reset update backup and restore MyPBX Username user Password password CDR Manager only have the authority to check the call recordings Username cdr Password password In this example the IP address is 192 168 5 166 l 2 aun 2 AN e D o NUL D Sei pi LK Hybrid IP PBX for Your Businesses amp MyPSx Configuration Panel User Namo simn Password eeeeeeee Language Engisn Figure 3 1 This is the welcome page of MyPBX Enterprise after successful login Page 9 yy Ze Yeastar MyPBX Enterprise User Manual H e SeT er Ee Cory 207 rem eriwer Ce Ui Ar Ft Deg A ke Figure 3 2 Page 10 e Yeastar MyPBX Enterprise User Manual 4 Status Click MSSE to start to check the status of MyPBX Enterprise where we can check the status of extension trunk network and system information 4 1 Line status In this page we can check the status of extension and trunks 4 1 1 Extension Status T Free F gun rrid Unavaisbie CH d IMISIF 7 WUEIP d NSP d MSP 7 p SORRI J Eyr AN 7 Gi Ar Figure 4 1 MyPBX Status Description Extensions on Thy 1 Extension is unavailable 2 P Extension is idle 3 F Extension is ringing 4 P Extension is busy 5 D Extension is on hold Page 11 H Ze Yeastar MyPBX Enterprise User Manual 4 1 2 Trunk Status
10. RRmemory Round Robin with Memory Remembers where it left off in the last ring pass 1 Agents This selection shows all users Selecting a user here makes them a agent of the current queue 2 Caller Position Announcements Announce Position Announce position of caller in the queue Announce Hold Time Enabling this option causes MyPBX to announce the hold time to the caller periodically based on the frequency timer Either yes or no hold time will not be announced if lt 1 minute Frequency How often to announce queue position and estimated hold time Note 0 seconds means disable the announcement 3 Periodic Announcements Prompt Select a prompt file to play periodically Page 86 e Yeastar MyPBX Enterprise User Manual Frequency How often to announce a prompt to the caller 4 Events If a caller presses the key while waiting in the queue this setting selects which action should process the key press 5 Failover Destination Defines the failover action A failover occurs after the user reach the Queue max wait time 6 Others Music On Hold Select the Music on Hold Class for this Queue Leave When Empty This option controls whether callers already on hold are forced out of a queue that has no agents There are two options Yes Callers are forced out of a queue when no agents are logged in No Callers will remain in a queue with no agents Join Empty This option controls whether call
11. e Yeastar MyPBX Enterprise User Manual seconds to ring this group before routing the call according to the Destination if No Answer settings 2 If the strategy is Ring Sequentially it means set the number of seconds to ring a single extension before moving onto the next one Ring Group Members An extension can be made a member of this ring group by moving it into the Selected box Destination If No Answer When all members on this group fail to answer the call system will handle the call according to the selected destination 6 4 3 Queues Call Queues give users i e call centers an efficient means to have their calls answered in the order they were received to deliver top tier customer service D Adi Llueve No Queues Defined Figure 6 41 Call queues allow calls to be sequenced to one or more agents Note 1 Dial Queue number to log in or Queue number to log out the queue For example if the queue number is 680 then agent can dial 680 to log in or 680 to log out 2 Follow me feature in extension page will not take effect when it s ringing as an agent of queue Page 84 gt Yeastar MyPBX Enterprise User Manual gt Add Queue x Queue Name 680 Queue Number 680 Queue Password Queue Agent Timeout 30 Queue Max Wait Time 1800 Queue Ring Strategy E fingall Agents Available Agents Selected 300 SIP 304 SIP Send 302 SIP 303 S
12. 1 3 DHCP Server Dynamic Host Configuration Protocol DHCP is a network protocol that enables a server to automatically assign an IP address to a computer from a defined range of numbers i e a scope configured for a given network You can set a local network NTP server for MyPBX here too Note1 When using Phone Provisioning for Grandstream IP phone Enter the IP address of the server directly e g 192 168 5 150 for other phones using the default configuration Note2 MyPBX Enterprise can be working as a DHCP server but cannot be regarded as an router DHCP Server DHCP Server DHCP is not running El Enable Router 192 166 5 1 subnet Mask 255 255 255 0 Primary DNS 192 168 5 1 secondary DNS Allow IP Address From 192 168 5 2 To 192 168 5 254 TFTP Server tftp 192 168 4 142 NTP Server Figure 5 3 5 1 4 VLAN Settings A VLAN Virtual LAN is a logical local area network or LAN that extends beyond a single traditional LAN to a group of LAN segments given specific configurations Note MyPBX Enterprise is not the VLAN server a 3 layer switch is still needed please configure the VLAN information there first then input the details in MyPBX so that the packages via MyPBX will be added the VLAN label before sending to that switch Page 18 gt Yeastar MyPBX Enterprise User Manual Vian Over Lan NO 1 VLAN Number VLAN IP Address VLAN Subnet Mask sis Default Gateway O O NO 2 VLAN
13. Check Extension Voicemail 2 d Valcamal Main Menu OZ Amended Transfer 3 Attended Transtar Timeout t5 d Blind Tree K d Cat Pickup 4 7 Extension Pickup 24 d inteecomU gt d Nome Spy KA Wi Whisper Spy 91 d E 5 Cal Parking K Extension range usod te park cals 690 498 Ex 890 695 elias 60 d Reset to Dauta U 70 d Enable Forward AE Cale A d Disatle Forward All Calle or d Enable Forward hee Busy 72 d Disable Forward When Busy 072 Enatbe Forward No Arawar KE d Disatte Forward No Ancwar 073 d Forward ta Number T4 d Forward to Voicemail Ora d Enable Do Not Divert 75 Dtsabie Do Not Disturb ws wf Save x Cancel Figure 6 55 1 General One Touch Record A user may initiate or stop call recording by dialing 1 during a call 1 is default setting Extension for Checking Voicemail Users can check their Voicemail by dialing 2 on their phone 2 is default setting Voicemail for Extension Users can leave a voicemail to other extensions by dialing on their phone or the incoming call could be forwarded to an extension s voicemail directly is default setting For example extension 500 want to leave a message for extension 501 users can use 500 dial 501 to enter the voicemail of 501 Voicemail main menu Users can go to the main menu by dialing 02 02 is default setting Attended Transfer Users may transfer an incoming call by dialing 3 on their phone 3 is default setti
14. DOD Associated Extension 601 ls tAdd DOD Figure 6 32 Type SIP or IAX SIP Identifies whether the trunk sends and receives calls by using the VoIP protocol SIP IAX Identifies whether the trunk sends and receives calls by using the VoIP protocol IAX Provider Name A unique label would help to you identify this trunk Ex Provider2 Hostname IP Service provider s hostname or IP address Note 5060 is the standard port number used by SIP protocol 4569 is the Standard port number used by IAX protocol Don t change this part if it is not required Maximum Channels Control the maximum number of outbound channels simultaneous calls that can be used on this trunk Inbound calls are not counted against the maximum Leave blank to specify no maximum Page 75 H Ze Yeastar MyPBX Enterprise User Manual Codecs Define the codec for this sip trunk and its priority Note codec can only display when edit it after creating the trunk Transport This will be the transport method used by the SIP Trunk This method is given by the SIP trunk provider The options are UDP default or TCP or TLS Qualify Send check alive packets to the sip provider DTMF mode Set default mode for sending DTMF of this trunk Default setting rfc2833 DOD DOD Direct Outward Dialing means the caller ID displayed when dialing out before configure this please make sure the provider supports this feature Associated Extension The e
15. Fle intenna Anga Text Internal anga Ale Internal Mewger Tet Internal Finger Fle interna Pager Text Internal Ringer Fie nicem Rieger Text Internal Pinger Fe Corfrm Fr wav Ring wav PE ee Ring wav Ringe way Ringl way Fro my Carcel Figure F 1 MyPBX web interface Inbound Routes gt Edit Inbound Route fill in the Internal Ringer Text on Distinctive Ringtone Page 15 7 gt Yeastar MyPBX Enterprise User Manual Add Inbound Route General Route Name DID Number amp fs Extension fF O CallerIDNumber Distinctive Ringtone Enable Callback Callback Settings Member Trunks Available Trunks EVTrunk1 E1 E1Trunk2 E1 BriTrunk13 BRI Business Days Office Hours Office Hours Destination Non office Hours Destination During Holidays Holiday IVR welcome IVR welcome Destination Fax Detection Destination IM Save 8 Cancel Figure F 2 Step3 Finish Page 158 e Yeastar MyPBX Enterprise User Manual APPENDIX G How to Use Email to SMS How to use Email to SMS You need to send an email to the specified email address you set in Email Settings In this case it is lears yeastar com The content of this email will be sent to the number you want as message The subject title of the email will determine the number Here are some examples of the formats to the subject of the email Example 1 Send message with no PIN
16. ISDN supplementary services such as caller name from CPE over facility NSF Used with AT amp T PRIs If outbound calls are being rejected due to Mandatory information element missing and the missing IE is 0x20 then you need this Page 61 e Yeastar MyPBX Enterprise User Manual setting CRC CRC Verification Codec Default A Law U Law Echo Cancellation Echo cancel Obviously this disables or enables echo cancellation it is recommended to not turn this off 1 CallerID Prefix International Prefix When there are international calls coming in via this BRI trunk the International Prefix you have set here will be added before the CID So you can know this is an international call before you answer it National Prefix When there are national calls coming in via this BRI trunk the National Prefix you have set here will be added before the CID So you can know this is a national call before you answer it Local Prefix When there are Local calls coming in via this BRI trunk the Local Prefix you have set here will be added before the CID So you can know this is a local call before you answer it Private Prefix When there are Private calls coming in via this BRI trunk the Private Prefix you have set here will be added before the CID So you can know this is a Private call before you answer it Unknown Prefix When there are calls with unknown number coming via this BRI trunk the Unknown Prefix yo
17. Information It s the information of the hard disk Disk Management You can format disk or clean up the disk here Note Please check if you need to back up these files before formatting or clearing up the hard disk Don t power off the device during the period Other Settings Page 35 e Yeastar MyPBX Enterprise User Manual You can a Save Voicemails in the Disk b Save One Touch Recording Files in the Disk c Save CDR in the Disk If you want to enable auto recording please refer to Appendix I Device irrigation Model STRIOMAIAS Wernher ATA Type Drect Access Amio 0002 ek Size 46561 GP Storage inte 0 Figure 5 18 5 4 2 External Storage The External Storage feature is used to extend storage space Once configured the files voicemail call recording files created before the configured days will be moved to the Net Disk Note The shared folder must be based on Windows operation system Before external storage can be properly configured an SMB share folder accessible from MyPBX must be set up on a Windows based machine Once that has been set up please follow the steps below Page 36 4 Yeastar MyPBX Enterprise User Manual Create Net Disk on o chosen Computer Step 1 Cheope a window ested computer fet ln Steg m serve Siep 2 Crmate a bobcher Stee I Cinsi a toot Denge vtatog tet im five F cher Ste Share thre fetches fered theng Cetreeg d fees Nei teria To shee the bi
18. Leave this blank NAT mode Yes Allow RTP Reinvite No Page 153 H Ze Yeastar MyPBX Enterprise User Manual APPENDIX E How to Use Auto Provision Step1 Disable DHCP Server on your local network E g Disable DHCP Server on Linksys Router LINKSYS A Division of Cisco Systems Inc Firmware Version 1 04 05 Etherfast Cable DSL Router BEF SAH Setup Applications amp Gaming Basic Setup DONS l MAC Address Clone l Advanced Routing Setup Security Administration Status Basic Setup nternet Connection Type Obtain an IF automatically Teen a where basic configuration is intemet Setup Optional Settings Bast Beggen TT performed Some ISPs Internet required by some ISPs E Service Providers will require Ber MEN that you enter the DNS information These settings can MTU Enable Disable Size be obtained from your ISP After you have configured these Settings you should set a router password from the Administration gt iManagement Router IP Local IP Address i Screen Subnet Mask 255 255 255 090 Network Setup Completing the Internet Setup Section is all that i required to Network Address EE To set up for your specific ISP R a ee Disable S i Server Settings DHCP Please look at the table below to Start IP Address 192 166 1 ace sehra for your Number of Eo Ga Address DACP Address 497 168 1 100 to 192 168 1 149 Range Client Lease Time ao minutes 0
19. Line Extension Label Line Active sf Save L Cancel Figure 6 12 1 General Enabled Choose yes or no to enable or disable this extension NewConfig If the firmware version number is greater than or equal to 70 please enable this option MAC address Input the MAC address of IP phone Name Put the name of this Phone here Manufacturer You can choose the Manufacturer of IP phone Phone Type Choose the model of your phone Only for snom phone Call Waiting This call feature allows your phone to accept other incoming calls to an Page 55 8 Ze Yeastar MyPBX Enterprise User Manual extension already in an active call Key as Send Configure the key as send you choose or disable it Auto redial Enable the auto redial for IP Phone Auto answer Configure if auto answer is allowed for IP phone Phone book Enable the feature of phone book of IP phone 2 Codecs In this page we can set the codecs for Ip phone Add Phone x General Codecs Line l Memory Key Settings ll Line Keys Settings Audio Codec As General Custom Disable Codecs Enable Codecs wf Save 3 Cancel Figure 6 13 3 Line In this page we can set each line of IP phone for the account you want active or not Page 56 4 Yeastar MyPBX Enterprise User Manual Add Phone General Codecs Line Memon Key Stings Line Keys Setings Line Line Extension WE Line Active Line Extensio
20. Number Oooo O VLAN IP Address sid VLAN Subnet Mask f Default Gateway O Vian Over Wan NO 1 VLAN Number fo VLAN IP Address sid VLAN SubnetMask sid Default Gateway fo NO 2 VLAN Number f O VLAN IP Address sid VLAN Subnet Mask f O Default Gateway w Save AA Cancel Figure 5 4 1 VLAN Over Lan NO 1 Click the NO 1 you can edit the first VLAN over Lan VLAN Number The VLAN Number is a unique value you assign to each VLAN on a single device VLAN IP Address Set the IP Address for MyPBX VLAN over Lan VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Lan Default Gateway Set the Default Gateway for MyPBX VLAN over Lan NO Click the NO 2 you can edit the first VLAN over Lan Page 19 e Yeastar MyPBX Enterprise User Manual VLAN Number The VLAN Number is a unique value you assign to each VLAN on a single device VLAN IP Address Set the IP Address for MyPBX VLAN over Lan VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Lan Default Gateway Set the Default Gateway for MyPBX VLAN over Lan 2 VLAN Over Wan NO 1 Click the NO 1 you can edit the first VLAN over Wan VLAN Number The VLAN Number is a unique value you assign to each VLAN on a single device VLAN IP Address Set the IP Address for MyPBX VLAN over Wan VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Wan Default Gateway
21. Page 106 Ze Yeastar MyPBX Enterprise User Manual 6 7 Advanced Settings 6 7 1 SIP Settings Ki n Genaral NAT Codec QOS Advanced Settings UDP Port 5060 Enable TCP Pont Enable TLS Port RTP Port Start 10000 RTP Ron End 12000 OTMF Modet ric2533 e Max Ragistration Subscription Time 3600 Min Registration Subscription Time 60 Default Incoming Outgaing Registration Timea 120 Register Attempts amp Register Timeout 20 Calling Channel Codec Priority Yes s Video Suppor AP Yes Max Bit Haten 304 kis ONS SRV Look Up amp No User Agent Save A8 Cancel Figure 6 58 1 General UDP Port Port use for sip registrations Default is 5060 TCP Port Port use for sip registrations Default is 5060 TLS Port Port use for sip registrations Default is 5061 RTP Port Start Beginning of RTP port range RTP Port End End of RTP port range DTMF Mode Set default mode for sending DTMF Default setting rfc2833 Page 10 7 e Yeastar MyPBX Enterprise User Manual Max Registration Subscription Time Maximum duration in seconds of a SIP registration Default is 3600 seconds Min Registration Subscription Time Minimum duration in seconds of a SIP registration Default is 60 seconds Default Incoming Outgoing Registration Time Default Incoming Outgoing Registration Time Default duration in seconds of incoming outgoing registration Register Attempts The number of SIP REGISTER
22. Page 94 ZS Ze Yeastar MyPBX Enterprise User Manual 6 5 2 Music on Hold Prompts In this page we can upload the music on hold prompts or adjust the volume from Audio In interface Only available in MyPBX Enterprise Music on Hold Prompts ES Upload Music on Hold Prompt a eme O odon 1 calmriver 2 sunshine d hl m worldmix Figure 6 50 The administrator can upload on hold music as follows 1 Click Upload Music on Prompt 2 Click Browse to choose the desired audio file 3 Click Upload to upload the selected file Upload Prompt The file size must not be larger than 1 6MB WAY format gsm 6 10 SkHz Mono 1Kb s gt alaw ulaw 6kHz Mono 1Kb s pem SkHz Mono 16Kb s ChooseaFiletoUpload sts sw l Upload EI Cancel Figure 6 51 Note The file size must not be larger than 1 8MB and the file must be WAV format GSM 6 10 8kHz Mono 1Kb s Alaw Ulaw 8kHz Mono 1Kb s PCM 8kHz Mono 16Kb s Page 95 e Yeastar MyPBX Enterprise User Manual 6 5 3 System Prompts Settings MyPBX have prompts of many languages You can download the appropriate language you need MyPBX can support American English Australian English Chinese Dutch French Canadian French German Greek Hungarian Italian Polish Portuguese Brazilian Portuguese Russian Spanish Mexican Spanish Turkish Thai Korean currently Note 1 Auto detection is highly recommended B
23. Set the maximum length of a single voicemail message Min Message Time Set the minimum length of a single voicemail message Messages below this threshold will be automatically deleted Ask Caller to Dial 5 If this option is set the caller will be prompted to press 5 before leaving a message Operator Breakout from Voicemail If this option is set the caller can jump out of the voicemail and go to the destination IVR you set by dialing 0 b Greeting Settings Busy Prompt Greeting played when the extension called is busy Skip greeting Do not play a greeting Play busy greeting play the extension busy greeting Unavailable Prompt Greeting played when the extension called is Unavailable Skip greeting Do not play a greeting Play Unavailable greeting play the extension Unavailable greeting Leave a Message Prompt Greeting played to ask the caller to dial 5 to leave a message Skip greeting Do not play a greeting Play busy greeting play the extension busy greeting Play Unavailable greeting play the extension Unavailable greeting c Playback Options Announce Message Caller ID If this option is enabled the Caller ID of the party that left the message will be played back before the voicemail message begins playing Announce Message Duration If this option is set the duration of the message in minutes will be played back before the voicemail message begins playing Announce Message Arrival Ti
24. Targeted phones will not ring but instead answer immediately into speakerphone mode Please note that this section is for configuring paging groups If you would like to configure Intercom settings please open the Other Settings gt Feature Codes screen This feature is supported by the following SIP phones Yealink s T28 T26 T22 T20 T10T T9CM Other SIP devices may also work with this feature but are not officially supported Note A paging group can have a maximum of 20 members Add Pagny Grow No Paging Growps Defined Figure 6 73 In this mode if you dial its number MyPBX will help to pick up those chosen members and you can talk directly without any rings Edit Paging Group 630 xX Paging Group Number Paging Group Members Available Extensions Selected wf Save La Cancel Figure 6 74 Paging Group Number Defines the numbered extension that may be dialed to reach this group Duplex Paging is typically one way for announcements only Checking this will make paging duplex allowing all users in the group to talk and be heard by all Page 120 ZS Ze Yeastar MyPBX Enterprise User Manual 6 7 9 SMS Settings It s allowed for SMS feature when GSM UMTS modules are installed 1 Enable SMS to Email Enable SMS To E ail Gsm LU d A Figure 6 75 If you enable this as soon as the GSM trunks receive small messages MyPBX will send the text of this message to the email addresses listed
25. and modify its properties in the popup window Page 59 H Ze Yeastar MyPBX Enterprise User Manual Edit Digital Trunk Trunk Name E17 Trunk Signaling ees Mode Type E1 Switch Type national Le PRI Dialplan amp unknown Le Reset Interval 3600 s PRI Local Dialplan unknown Le Overlap Dial E no Le PRI Indication Inband Le Enable Facility Enabled Le Nett none Ea CRC Off e Codec Default Le Echo Cancellation On EN Echo Training 16ms D Caller ID Pretix International Prefix National Prefix Local Prefix Private Prefix Unknown Prefix DOD Settings Global DOD DOD Associated Extension 601 tAdd DOD wf Save La Cancel Figure 6 21 Trunk name Set the trunk name Signaling PRI NET PRI CPE MFC R2 SS7 Mode Type E1l T1 4J1 Switch Type national National ISDN type2 common in the US nil National ISDN type 1 dmsi00 Nortel DMS100 4ess AT amp T 4ESS 5ess Lucent 5ESS euroisdn EuroISDN qsig Minimalistic protocol to build a network with two or more PBX of different vendors Page 60 e Yeastar MyPBX Enterprise User Manual PRI Dial Plan Sets an option required for some rare switches that require a dial plan parameter to be passed This option is ignored by most PRI switches It may be necessary on a few pieces of hardware This option can almost always be left unchanged from the default Reset interval Set the time in se
26. blacklist rules the Server would add the IP address to the blacklist automatically if the number of the packets it sends exceed the rule you configured Add two auto blacklist rules for port 5060 Rule No 1 Port 5060 Protocol UDP IP Packets 120 Time Interval 60 seconds Edit Auto Blacklist Rules Protocol UDP Le IP Packets Time Interval amp seconds Save amp Cancel Figure B 15 Page 140 e Yeastar MyPBX Enterprise User Manual Rule No 2 Port 5060 Protocol UDP IP Packets 40 Time Interval 2 seconds Edit Auto Blacklist Rules Port 5060 Protocole UDP EB IP Packets 40 Time Interval amp 2 seconds wv Save L Cancel Figure B 16 Add an auto blacklist rule for Port 8022 Rule No 3 Port 8022 Protocol TCP IP Packets 5 Time Interval 60 seconds Edit Auto Blacklist Rules Port 8022 Protocol TCP Le IP Packets 2 5 Time Interval amp 60 seconds v Save L Cancel Figure B 17 Step 5 Add a Firewall Rule for VoIP trunk registration Note If there is no VoIP trunk this rule is not required And if the RTP IP address of VoIP trunk and Registration IP address of the VoIP trunk are different we need create a rule to accept the RTP IP address too Add a rule to accept the IP address of the VoIP trunk to access MyPBX server For example If the IP address of the VoIP trunk is 110 5 14 6 Protocol is UDP and Port is 5060 the configurati
27. both Business Days and Holidays it will be treated as Holidays Destination Configure where to route the incoming calls during holidays 4 Fax Detection Configure if detecting faxes in this inbound route Note Please choose IVR as the destination above before configure fax detection recommend Destination Page 92 e Yeastar MyPBX Enterprise User Manual Configure where the faxes will be routed when faxes are detected No detect Do not detect faxes Custom Email Customize an E mail address to receive the faxes You should first configure the Voicemail Settigns gt SMTP Settings for Voicemail correctly before you use this option Faxes Send faxes to an extension If choosing a FXS extension here the fax will be sent to the FXS port selected you should connect a fax machine to this FXS port If Choosing a VoIP extension the fax will be sent to the extension s voicemail as an attachment Note If you receive faxes with custom Email address the SMTP settings of Voicemail Settings should be configured successfully in advance If you receive faxes with E mail address configured in VOIP extension voicemail you should first make sure the tested email to your email address works fine 6 5 Audio Settings It s allowed to customize the prompts in MyPBX including the Audio In and change the system prompts to your local country 6 5 1 Custom Prompts We can record or upload the prompts
28. call here Example 1 Step1 You set the DID number 5503XxXX in this example Step2 You choose the destination Ring Group in this example The configuration of this example means when the incoming call with DID number 5503XXX 7 digits number start with 5503 will go to the destination Ring Group If you choose the destination please leave the Extension form blank Page 162 Ze Yeastar MyPBX Enterprise User Manual Add Inbound Route A General Route Name BRIF DID Number amp 5503XxX Extension Caller ID Number amp Distinctive Ringtone Enable Callback No A Callback Settings Member Trunks Available Trunks Selected psin5 FxO BriTrunk1 BRI a psinG FAQ BriTrunk14 BRI pstn15 FXO pstn16 FX0 E GSM11 GSM Wi E1Trunki E1 E1Trunk2 E1 voipprovider SiP 7 hi Business Days Office Hours default Le Office Hours Seege ay Ses Pog test to Ring Group Ring Group ringgroup_ Non office Hours Se Destination e oo a During Holidays Holiday Destination End Call Le Fax Detection Destination No Detect Le Le s Save L Cancel Figure H 2 Example 2 Step1 You set the DID number 6001 6099 in this example Step2 You set the Extension 6001 6099 in this example The configuration of this example means when the incoming call with DID number 6001 to 6099 will go to the destination 6001 to 6099 number 6001 to extension 6001 number 6002 to extension 6002
29. calls a DISA number which invokes the DISA application The DISA application in turn requires the user to enter a PIN number followed by the pound sign If the PIN number is correct the user will hear dial tone on which a call may be placed Obviously this type of access has serious security implications and great care must be taken not to compromise your security DISA ee Add DISA General Name PIN St Response Timeout 10 Digit Timeout 5 Member Outbound Routes Available Outbound Routes Selected Outbound Routes sw Save La Cancel Figure 6 70 Page 117 P l 4 Yeastar MyPBX Enterprise User Manual 1 General DISA Name Give this DISA application a name to help you identify it PIN The password for this DISA Response Timeout The maximum amount of time the system will wait before hanging up the call if the user has dialed an incomplete or invalid number Default is 10 seconds Digit Timeout The maximum amount of time permitted between each digit when the user is dialing an extension number Default is 5 seconds 2 Member Outbound Routes Used to set the outbound routes that can be accessed from this DISA 6 7 5 PIN User Settings PIN User is used to manage lists of PINs that can be used to access restricted features such as Outbound Routes PIN Lise Setinas Add PIN User No PIN Users Defined Access Code an CH me 7 Prompt for Entry ninuser ariry Prompt for F ap
30. calls to Note Users may activate Forward to number by dialing 74 phone number Page 103 e Yeastar MyPBX Enterprise User Manual e g by dialing 74501 all calls will be forwarded to extension 501 Forward to Voicemail Users may forward the call to Voicemail by calling 074 on their phone 074 is default setting Enable Do Not Disturb Users may enable do not disturb by calling 75 on their phone 75 is default setting Disable Do Not Disturb Users may disable do not disturb by calling 075 on their phone 075 is default setting 6 6 4 Voicemail Settings In this page we can configure some settings for voicemail feature including general voicemail settings and SMTP settings which is used for voicemail to email Max Messages per Folie 100 Max Message Time 5 Mitutas e Min Message Time 5 Secontts Ask Calor to Daal S9 Deois Vox GM Operator Breakout tram Voicemell No ie Destination Busy Pomp t Pisy wany greeting Unavailable Puomerf Pte unavailable greetings Laru a Massage P nrg t Sip gering Armaunca Message Cather IDU anounca Massage Durata Y Anaounte Message Ariva Teas AP Allow Users to Revers Messages A Figure 6 56 1 General Voicemail Settings a Message Options b Max Messages per Folder Set the maximum number of messages that can be stored in a single voicemail box Page 104 e Yeastar MyPBX Enterprise User Manual Max Message Time
31. extensions This option is used to enhance the system security it s disabled by default More details for the system security configuration please refer to APPENDIX B MyPBX Security Configuration Guide Other Options Page 47 e Yeastar MyPBX Enterprise User Manual Add Volt Extension A General Other Settings Other Options E Call Waiting O pnp W User Web Interface Ring Out 30 Follow me L Always Voicemail Follow me W No answer Transfer to gt Number W When Busy IP Restriction C Enable IP Restriction Permitted IP address Subnet mask 1 E Permitted IP address Subnet mask 2 OG Permitted IP address Subnet mask 3 G Permitted IP address Subnet mask 4 TE Mobility Extension Enable Mobility Extension Mobility Extension Number Spy Settings Allow Being Spied Spy Modes Le sw Save ZA Cancel Figure 6 7 7 Other Options Call Waiting Check this option if the extension should have Call Waiting capability If this option is checked the When busy follow me options will not be available The call waiting function of IP phone has higher priority than MyPBX s call waiting function DND Don t Disturb When DND is enabled for an extension the extension will be not available User Web Interface Check this option to allow the user to login to the MyPBX User Web interface which can be used to check voicemail and extension recordings Us
32. here 5 3 3 Firmware Update Upgrading of the firmware is possible through the Administrator web interface using a TFTP Server or an HTTP URL Enter your TFTP Server IP address and firmware file location then click start to update the firmware Note 1 If enabled Reset configuration to Factory Defaults System will restore to factory default settings 2 When update the firmware please don t turn off the power Or the system will get damaged Page 28 e Yeastar MyPBX Enterprise User Manual 3 More information for the steps to update the firmware please refer to this link http www yeastar com download MyPBX_Enterprise_FirmwareUpgrade_en p df Update System Firmware Firmware Download Source HTTP URL TFITP Server HTTP URL Reset Configuration to Factory Defaults Start Figure 5 14 5 3 4 Hot Standby Redundancy is achieved by using duplicate hardware and software installations and synchronizing data and operating state Redundancy assures smooth operation even if a system goes down Essentially a duplicate backup system takes over with virtual no loss of service This technique assures absolute reliability no matter what failure occurs In mission critical installations redundancy is a way to address possibility of any failure Note 1 Before enabling the Host Standby feature please make sure that the two servers in the failover pair are the same model own the same modules installed in the sa
33. in this page you can also play it directly to confirm if it s a valid one you can also download it and save it as an backup t thetaut Record Again Plas Lowtitosd nab en piruser etry Reawd Again May Download Lathete pinus erro Record Again Pias Downbosal elete Figure 6 47 Page 93 D Ze Yeastar MyPBX Enterprise User Manual 1 Record new Prompt Record New Prompt File Name Dial extension 601 f to record a new voice prompt sf Record 3 Cancel Figure 6 48 The administrator can use this screen to record custom prompts by doing the following 1 Click Record New Custom Prompt 2 Input the desired file name on the popup window and choose an extension to call for recording such as 500 3 Click Record The selected extension will ring and you can pick up the phone to start recording 2 Upload Prompt Upload Prompt The file size must not be larger than 1 6MB WAY format gsm 6 10 SkKHz Mono 1Kb s alaw ulaw SkHz Mono 1Kb s pem SkHz Mono 16Kb s Choose a File to Upload yf Upload 2 Cancel Figure 6 49 The administrator can also upload prompts by doing the following 1 Click Upload Prompt 2 Click Browse to choose the desired prompt 3 Click Upload to upload the selected prompt Note The file size must not be larger than 1 8MB and the file must be WAV format GSM 6 10 8kHz Mono 1Kb s Alaw Ulaw 8kHz Mono 1Kb s PCM 8kHz Mono 16Kb s
34. information element missing and the missing IE is 0x20 then you need this setting Page 65 e Yeastar MyPBX Enterprise User Manual Echo Cancellation Echocancel Obviously this disables or enables echo cancellation it is recommended to not turn this off Hide CallerID If you want others to see your CID please disable this option Codec You can choose alaw or ulaw codes 1 CallerID Prefix International Prefix When there are international calls coming in via this BRI trunk the International Prefix you have set here will be added before the CID So you can know this is an international call before you answer it National Prefix When there are national calls coming in via this BRI trunk the National Prefix you have set here will be added before the CID So you can know this is a national call before you answer it Local Prefix When there are Local calls coming in via this BRI trunk the Local Prefix you have set here will be added before the CID So you can know this is a local call before you answer it Private Prefix When there are Private calls coming in via this BRI trunk the Private Prefix you have set here will be added before the CID So you can know this is a Private call before you answer it Unknown Prefix When there are calls with unknown number coming via this BRI trunk the Unknown Prefix you set here will be shown as the caller ID 2 DOD Setting Global DOD Global direct outward diali
35. information on this page and click Save Add VolP trunk Type SIP e Provider Name voipprovider HosinamelP voip 6699 org Domain voip 6699 org User Name 16885885 Authorization Name 166856885 Password From User Online Number Maximum Channels 0 Caller IDG Enable Outbound Proxy Server Transport UDP Enable SRTP L Qualify DTMF Mode ric2833 DOD Settings Associated Extension 601 Le TAdd DOD w Save L Cancel Figure 9 2 Page 128 e Yeastar MyPBX Enterprise User Manual 2 Add Outbound Routes As we can see from the Outbound Route of voipout all phone numbers starting with O will have their first digit stripped off digit 0 and will be sent to the SIP Trunk Add Outbound Route Route Name voipout Dial Pattern 0 Strip 1 digits from front Prepend these digits before dialing Password T 38 Support No EB Rrmemory Hunt No e Member Extensions Available Extensions 6020 8 6021 5 6022 S 60235 6024 S 602945 6026 8 6027 S Member Trunks Available Trunks Selected pstniS FXO voipprovider SIF pstn16 FX0 G5M11 65M E1Trunki E1 E1 Trunke E1 BriTrunk13 BRI BriTrunk14 BRI Save 3 Cancel Figure 9 3 Now that we have added two outbound dialing rules any call starting with 9 will be routed to the PSTN and any number starting with O will be routed to the SIP Trunk Page 129 e Yeastar MyP
36. last time and then use the next available trunk to call out Member Extensions Defines the extensions that will be permitted to use this outbound route Member Trunks Defines the trunks that can be used for this outbound route Page 78 D Ze Yeastar MyPBX Enterprise User Manual 6 3 2 Speed Dial Settings The prefix of speed dial 99 Save B Cance zb Add Spoeg Dial No Speed Dial Defined Figure 6 35 1 Options The prefix of speed dial The prefix should be dialed before the speed dial number Default is 99 Add Speed Dial x Note Dont forget to add the outbound dial prefix if you would like to dial the speed dial number through trunk Source Number Destination Number af pave A Cancel Figure 6 36 2 Add new speed dial Source Number The speed dial number Destination Number The number you want to call e g The source number is 123 The destination number is 5503305 The prefix number is 99 You can use an extension with any type to dial 99123 then it will call to number 5503305 Note Don t forget to add the outbound dial prefix if you would like to dial the speed dial number through trunk Page 9 e Yeastar MyPBX Enterprise User Manual 6 4 Inbound Call Control In this page we can configure the details of IVR ring group queue and inbound routes 6 4 1 IVR When there s an inbound call aims at Auto Attendant MyPBX will play an IVR rec
37. list of actions that can be performed depending on the digit dialed by the user Key The Key pressed when the callers hear the IVR prompt Action When the callers press the corresponding key the action MyPBX executes No Action Do nothing Connect to Extension Connect the call to an extension Connect to Voicemail Connect the call to the voicemail of an extension Connect to RingGroup Connect the call to a ringgroup Connect to IVR Connect the call to an IVR Connect to Conference Room Connect the call to a conference room Connect to DISA Connect the call to a DISA Connect to Queue Connect the call to a queue Connect to Faxes Connect the call to Faxes of extensions Dial by Name The callers can dial the name of an extension to connect to the corresponding extension Hung up Hung up the call Destination Where will MyPBX route the call when the action occurs Time Out Defines the timeout action A timeout occurs after the IVR prompt has finished playing for the number of times specified by the Repeat Count field Invalid Defines the invalid action The invalid action is triggered if the user enters a DTMF digit that is not defined for this IVR 6 4 2 Ring Groups Ring groups can be configured to balance the call traffic for multiple users and give callers a higher level of availability for incoming calls Multiple ring methods and voicemail are supported Note follow me feature in extension page will n
38. means one day Static DNS 1 static DNS 2 static DNS 3 WINS Cisco SYSTEMS Save Settings Cancel Changes Figure E 1 Step2 Enable DHCP Server on MyPBX Login MyPBX web interface System Settings gt DHCP Server gt Enable DHCP Server Page 154 gt Yeastar MyPBX Enterprise User Manual DHCP Server DHCP is not running Enable Router 192 168 5 1 SubnetMask 255 255 2550 Primary DNS 192 168 5 1 Secondary DNS Allow IP Address From 192 168 5 2 To 192 168 5 254 TFTP Server ttp 192 168 4 142 Figure E 2 Step3 Configure phones on MyPBX auto provision page 1 Login MyPBX web interface PBX gt Extensions gt Phone Provisioning gt Add Phone Phone Provisioning Apply Changes t General Settings for Yealink t General Settings for Aastra t Phone Book Configured Phone F Add Phone wl Add Bulk Phones tie Configure the Selected Phones A Delete the Selected Phones Total 0 Show 0 0 View 15 Mac Address List Figure E 3 2 Fill in the phone detail message on the pop up windows Input IP Phone s MAC address configure Name Call waiting Line Extension Label Line active for the phone Page 155 MyPBX Enterprise User Manual Add Phone general Codecs Line Keys Settings Enabled Yes le NewConfig MAC Address 00156511189E Name Manufacturer Phone Type Call
39. messages to send to a SIP Registrar before giving up Default is 8 times Register Timeout Number of seconds to wait for a response from a SIP Registrar before timed out Default is 20 seconds Calling Channel Codec Priority Once enabled when dialing out via SIP SPS trunks the codec of calling channel will be selected in preference If not MyPBX will follow the priority in your SIP SPS trunks Video Support Support for SIP video or no Default is yes Max Bit Rate Configure the max bit rate for video stream The default 384kb s DNS SRV Look Up Please enable this option when your SIP trunk contains more than one IP address User Agent To change the user agent parameter of asterisk the default is MyPBX you Should change it if needed Page 108 e Yeastar MyPBX Enterprise User Manual SIP Settings General NAT Codecs 005 Advanced Settings Note DizfOstg a2tAn OF its section ts Only required wher you use ryote exiensinons Enable STUN STUN Address STUN Por External IP Address Y External Host External Refresh Interval Local Network Identification NAT Mode yes SI Allow RTP Reinvite yes bd W ave x Cancel Figure 6 59 2 NAT Note Configuration of this section is only required when using remote extensions Enable STUN STUN Simple Traversal of UDP through NATs is a protocol for assisting devices behind a NAT firewall or router with their packet routing STUN Address The STUN
40. on the Email List You can add email addresses to the Email List Edit SM To Email GSM1 Email List hary yeastar com Email Address tAdd Email wf Save d Cancel Figure 6 76 2 Enable Email to SMS If you enable this you can use MyPBX to send out message by sending an email to the specified address i Ensbie Emal To SMS KLS Enab e Country Code Country Cade Receive Kaaf interval 60 Acceis Coda D Figure 6 77 Enable Country Code If you want to add country code before the dialed numbers please tick this Country Code The country code to be add before the dialed numbers Page 121 H Ze Yeastar MyPBX Enterprise User Manual Receive mails every The interval time of receiving mails from POP3 server Access Code This PIN code is used to verify the subject of the emails received If the form of email passes the verification it will be send out by SIM card If not this email will be deleted immediately 3 Email Settings t Email Settings Nowe X i dbk THS u m de 7 PR i bid od Di eu F r att i LI DA I omai H is man i mai CAT Pans rev KATH Server SMTP SC ker Rec s tiM i H Server Fort 117 ISUTLS for secuitty on fen sarvari SMTP U esi SMTP ating Test POP H wv Seve x Cance Figure 6 78 8 D Note 1 If you want to use SMS to Email please configure POP3 setting 2 If you configure the POP3 setting MyPBX will download emails from the mail server regularly Once
41. shared With other computers on the network View your Windows Firewall settings Cancel Apply Figure C 1 Set up share Properties Step 2 Enter the new folder and create a new text file then rename this file to status txt This step is very important DO NOT forget to create the Status txt file Step 3 Configure External storage settings on MyPBX to Figure B 2 Page 150 4 Yeastar MyPBX Enterprise User Manual SS _ COET Step 2 input the Hel Disk properties Net Disk Hostir Net Disk Share Name Net Oisk Access User Name el Disk Access Password Move files cealed before 5 Gays age w Save A Cancel Figure B 2 External storage Setting Net Disk Host IP Change this to the IP address of the computer where backup files will be stored Net Disk Share Name Change this to the name of the shared folder where backups will be stored Net Disk Share Username The user name used to log into the network Share Leave this blank if it is not required Net Disk Share Password The password used to log into the network Share Leave this blank if it is not required If configuring is correctly open your Windows share folder to see if the MyPBX backup files and folders has been created If the contents of the backup folder look similar to Figure B 3 then you have successfully configured External storage on the MyPBX unit Sten 1 Step 2 Stop J Make sure the settings are successfully
42. the Email address as an attachment Note Please ensure that all voicemail settings are properly configured on the System Settings gt Voicemail Settings page before using this feature 4 Flash Hook Flash Detection Sets the amount of time in milliseconds that must pass since the last hook flash event received by MyPBX before it will recognize a second event If a second event occurs in less time than defined by Hook Flash Detection then MyPBX will ignore the event The default value of Flash is 1000 ms and it can be configured in 1ms increments 5 Group Pickup Group If this extension belongs to a pickup group any calls that ring this extension can be picked up by other extensions in the same pickup group by dialing the Call Pickup feature code default 4 Note 4 is the default setting it can be changed under Feature Codes gt General gt Call Pickup 6 Call Duration Settings Setup the max cull duration for every call of this extension but it s only valid for outbound calls And if enter OU or leave this blank empty the value would be equal to the max call duration configured in the Option Settings page Note This setting will not be valid for internal calls Other Settings Page 41 e Yeastar MyPBX Enterprise User Manual Edit Extension 601 General Other Settings Other Options E Call Waiting DND amp 7 User Web Interface Ring Out 30 Follow me Always Voicemail Follow m
43. the device to make the firewall run successfully Disable Ping Enable this item net ping from remote hosts will be dropped Drop All When you enable Drop Al feature system will drop all packets or connection from other hosts if there are no other rules defined To avoid locking the devices at least one TCP accept common rule must be created for port used for SSH access port used for HTTP access and port sued for CGI access 2 Common Rules There is no default rules inside you can create them as required Page 24 e Yeastar MyPBX Enterprise User Manual Add Firewall Rule Name Description Protocol UDP D Port BALE MAC Address Action Drop wf Save L Cancel Figure 5 9 Name A name for this rule e g HTTP Description Simple description for this rule E g Accept the specific host to access the web interface for configuration Protocol The protocols for this rule Port Initial port should be on the left and end port should be on the right The end port must be equal to or greater than start port IP The IP address for this rule The format of IP address is IP mask Ex 192 168 5 100 255 255 255 255 for IP 192 168 5 100 Ex 216 207 245 47 255 255 255 255 for IP 216 207 245 47 Ex 192 168 5 0 255 255 255 0 for IP from 192 168 5 0 to 192 168 5 255 MAC Address The format of MAC Address is XX XX XX XX XX XX X means 0 9 or A F in hex the A F a
44. the network share Leave this blank if it is not required If configuring is correctly open your Windows share folder to see if the MyPBX backup files and folders has been created If the contents of the backup folder look similar to step3 page then you have successfully configured external storage on the MyPBX unit Make suse the satlings ate successtuby mate The patinga are succeaeteiy coregrevted i the inida shows up ap nimang Fuss Figure 5 21 Page 38 D Ze Yeastar MyPBX Enterprise User Manual 6 PBX Click ve to access In this page we can configure the settings of extension trunk inbound call control outbound call control audio settings and the others When configured well we can make calls as scheduled 6 1 Extensions In this page we can configure the extensions details and provision the Supported models automatically 6 1 1 FXS VoIP Extensions There are three types of extensions supported in MyPBX Enterprise SIP IAX and analog extension FXS Exteesions 1 601 eat et A 60 0 632 d A VolP Extensions Hh Add Loemags P Ads Buk Loes Edt pe Selected erations 8 Delete The Seeched Extension Figure 6 1 FXS Extensions k FXS EnitnHont abkar H 1 601 01 GAN F d E i Fy BO Bid a B Figure 6 2 D Ze Yeastar MyPBX Enterprise User Manual There are two analog extensions in MyPBX Enterprise if S2 module is installed to modify the extension number please de
45. will be transferred to 501 If Enable Follow Me Prompt choosing yes there will be prompt please wait while trying to look at the person you are calling before transferring the call Otherwise the call will be transferred directly without any prompt Default Yes Music on hold for Follow Me Choose to play default music on hold ringing tone or stay mute while Follow Me Invalid Phone Number Prompt Configure the prompt when the dialed phone number is invalid Busy Line Prompt Configure the prompt when the dialed phone number is busy Dial Failure Prompt Configure the prompt when dial failed due to conjunction no available channel 2 Extension Preferences Page 98 D Ze Yeastar MyPBX Enterprise User Manual User Extensions The default value is 500 to 616 Ring Group Extensions The default value is 620 to 629 Paging Group Extensions The default value is 630 to 639 Conference Extensions The default value is 640 to 659 IVR Extensions The default value is 660 to 679 Queue Extensions The default value is 680 to 689 6 6 2 Business Hours Business hours including holiday configuration is used to control the incoming calls we can configure it in this page Business Hours General Enable Business Hours 9 Disable Business Hours Others Enable Office Closed Timing Office Closed Timing State Disabled g2 Enable Office Timing Office Timing State Disabled 081 Disable Of
46. 0 4 8 pooooon 5x Send Dial Plan Terminator _ Enable Time and Date Setting Time Server Time Server2 Auto Resyne Resync Mode none EN ResyncTime 00 00 Figure 6 10 6 1 2 3 Phone book You can add your contacts here and provision them to your IP phone vr ra Ge Dach to Phone Prowimoning ea DiDa Wo Contact Defieed Deny Lisi Teta U Show 0 0 No Deny List Defined x Ja Photek No Phonebook Uploeded Figure 6 10 1 Add Contact Type There are three types None VIP and Deny list Blacklist Group There are 5 groups None Friends Family Work Colleagues list Nick Name You can set a nick name for this number Favorite Page 52 e Yeastar MyPBX Enterprise User Manual Only works with snom phone Organization Input the organization of this contact Only works with snom phone Title Input the title of this contact Only works with snom phone Email Input the email of this contact Only works with snom phone Birthday Input the birthday of this contact Only works with snom phone First Name Input the first name of this contact Only works with snom phone Family Name Input the family of this contact Only works with snom phone Office Number Input the office number here Mobile Number Input the mobile number here Home Number Input the home number here Sub Number Add sub number of this contact Only works with snom phone Note Take some note of this co
47. 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The Y will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any 7 digits phone number Example 2 INXXNXXXXX will match a phone number starting with a 1 followed by a 3 digit area code and then 6 digit number For more information please refer to Appendix G How to Use DID Extension Define the extension for DID number This field is only valid when you use BRI SIP SPS or SPX trunk for this inbound router You can only input number and in this field and the format can be xxx or xxx xxx The count of the number must be only one or equal the count of the DID number Caller ID Number Define the Caller ID Number to be matched on incoming calls Leave this field blank to match any or no DID info You can also use a pattern match e g 2 345 X to match a range of numbers The following patterns may be used X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phon
48. 01 to start monitor Page 43 Ze Yeastar MyPBX Enterprise User Manual VoIP Extensions A VOIP extension is a SIP IAX Account that allows an IP Phone or an IP Soft Phone client to register on MyPBX VolP Extensions zb Add Exton 7 Add Buk Extensions Co ge Seincied Extereions 8 Deet The Selected Extension 220 op 300 300 4 A Lu SP 391 wt d A 3 SP A w2 fy H l KE SIP m3 33 fy A va SP ws MA A 35 oP m5 205 E X lt Prov A Nan gt Figure 6 5 We can click Add extension to start Edit Extension 6010 General Other Settings General Type Extension Password Name amp Caller p Enable Voicemail EH Voicemail Access PIN 0 6010 Mail Setting Enable Send Voicemail Email AdcressO O Note Please ensure that the section SMIP Settings for Voicemail in the Voicemail Settings have been properly configured before using this feature E Gop SsSsSsSSsSsseese DES Group l Call Duration Setting SS Max Call Duration e VolP Settings S NATO Qualify Enable SRTP Transport DTMF Mode Register Remotely Page 44 8 Ze Yeastar MyPBX Enterprise User Manual Add VolP Extension General Other Settings General Type SIP D Extension 306 Password pincode306 Name 306 Caller ID 306 Voicemail Enable Voicemail Voicemail Access PIN 6 306 Mail
49. 11 132 6 255 255 255 255 a a oe wp Sp SE k p IP i d dp E a e 74232 ACCEPT RemoteHTTP 110 5 14 6 255 255 255 255 72 ACCEPT RemoteSsSH LI 110 5 14 6 255 255 255 255 t Auto Defense zb Add Rule No Auto Defense Rules Defined Figure B 22 Apply Changes IP Blacklist Blacklist Rules ef Add Rule Protocol t IP Blacklist No Auto Black IP Address Figure B 23 Step 11 Define the authorized data transmitting rate and drop all other unauthorized hosts Note If we setup IP blacklist rules here those unauthorized hosts will still be able to send SIP packets into MyPBX if the packets transmitting rate is under the rate defined But as soon as the Page 145 Ze Yeastar MyPBX Enterprise User Manual transmitting beyond the define rate the IP will be added into blacklist automatically This is useful for remote extension who is using dynamic IP address Remove all the IP blacklist rules if you don t allowed any other unauthorized hosts access MyPBX See as below figure Note If drop all is not enabled please don t remove the IP blacklist rules in case the system security hole General Preferences Apply Changes t General Settings Note 1 ou must rebootthe system after enabling or disabling firewall 2 itis strongly recommended to add local network address to a common rule with the action is accept orit may be dragged into the blacklist Enable Firewall
50. 5678 Insert A Attachments Og Office docs el Photos v b From Bing 3 Emoticons SS SS A UH vi E RB amp Tahoma Welcome to Yeastar Figure G 3 4 Send message with PIN code and specified GSM port Format 500 pincodenumber port portnumber phonenumber if the subject is 500 987 port 9 12345678 the text of this email Welcome to Yeastar will be sent to number 12345678 through GSM trunk 9 987 is the pin code set by administrator To lears yeastar com Z X Subject 500 987 port 9 12345678 From Bing 9g Emoticons Ti p e O rr O v 4 Insert jl Attachments BE Office docs Tahoma 107 B 7 US e eise eee A Welcome to Yeastar Figure G 4 Page 160 e Yeastar MyPBX Enterprise User Manual APPENDIX H How to Use DID Direct inward dialing DID also called direct dial in DDI in Europe and Oceania is a feature offered by telephone companies for use with their customers private branch exchange PBX systems In DID service the telephone company provides one or more trunk lines to the customer for connection to the customer s PBX and allocates a range of telephone numbers to this line or group of lines and forwards all calls to such numbers via the trunk MyPBX support DID you can configure DID in inbound route Related settings DID Number Extension Destination Add Inbound Route General Route Name jallin DID Number amp Extension amp Caller ID Number a
51. 7 e Yeastar MyPBX Enterprise User Manual 2 Enable IP restriction and enter the permitted IP address Subnet mask e g 192 168 5 136 Edit Extension 6010 General Other Settings Other Options callwaitng IDND d User Web Interface Ring Out 30 Follow me E Always H a Voicemail Follow me No answer Transfer to d Number When Busy IP Restriction FI Enable IP Restriction Permitted IP address Subnet mask 1 192 168 5 0 255 255 255 255 Permitted IP address Subnet mask 2 a Permitted IP address Subnet mask 3 an Permitted IP address Subnet mask 4 Mobility Extension Enable Mobility Extension Mobility Extension Number spy Settings Allow Being Spied Spy Modes P Figure B 11 4 Set up Proper Firewall Rules Note Please backup the configurations on backup and restore page before you go ahead In the case that you lock the device you can reset to factory default and restore the previous configurations Below example rules works with MyPBX firmware version 2 15 xx xx or higher versions Step 1 Enable firewall on firewall page of MyPBX System gt Firewall Settings gt Firewall Rules gt General Settings Page 138 e Yeastar MyPBX Enterprise User Manual General Preferences t General Settings Note 1 You mustreboot the system after enabling or disabling firewall ZS strongly recommended to add local network address to a common ru
52. AX Settings Minimum Registration Subsecrigtion Time 53 Mespzam Regt wtonSutsctipties Time 1200 Mod Cotact Yiu law F adaw T GSM TISPEEX Grp T ADPCM GTASA T 1261 O83 Op M POBA 5 x E Figure 6 63 1 General Bind Port Port use for IAX2 registrations Default is 4569 Bandwidth Low medium high with this option you can control which codec to be used Min Registration Time Minimum duration in seconds of a IAX2 registration Default is 60 seconds Max Registration Time Maximum duration in seconds of a IAX2 registration Default is 1200 seconds 2 Codecs A codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet u law A PSTN standard codec used in North America that provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call a law A PSTN standard codec used outside of North America that provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call Page 113 e Yeastar MyPBX Enterprise User Manual GSM A wireless standard codec used worldwide that provides adequate voice quality and consumes 13 3kbit s in each direction receiving and transmitting of a VoIP call GSM is supported by many VoIP phones SPEEX Speex is an Open Source Free Software patent free audio compression format designed for speech The Speex Project
53. BX Enterprise User Manual 9 2 Incoming call 9 2 1 Sample Routing to an IVR Let s configure an incoming call to route to the IVR In the IVR itself let s configure digit O to route the call to extension 500 and digit 1 to route the call to extension 501 1 Add IVR To add a new IVR go to IVR gt Create New IVR Edit IVR welcome Number 660 Name welcome Prompt default D Custom Prompts Repeat Count 3 Le Key Timeout 3 e W amp Enable Direct Dial Keypress Events Key Action Destination 0 Connect to Extension e Extension 601 e Connect to Extension e Extension 602 No Action No Action No Action No Action No Action No Action No Action No Action No Action No Action k 2 3 A 5 6 T H D a Connect to Queues Queues 6600 Le No Action E E E E E E E E E E E E wf Save L Cancel Figure 9 4 Page 130 Ze Yeastar MyPBX Enterprise User Manual 2 Add Inbound Routes As we can see from the Inbound Route of allin all incoming calls will be sent to the IVR Add Inbound Route Route Name DID Number fs Extension fs CallerIDNumber Distinctive Ringtone OoOo Enable Callback Callback Settings Member Trunks Available Trunks pstni5 FxXO psini6 FxXO GSM11 GSM E1dTrunki E1 E1Trunk2 E1 BriTrunki3 BRI BriTrunk14 BRI volpprovider SIP Business Days Office Hours Office Hours IVR welcome e Destination p
54. CK effective INTERFACE Network interface name CIPATTACK effective Page 33 MyPBX Enterprise User Manual IPATTACK Phone Notification Settings Phone Notification Number 500 5503301 Attempts Interval 5 Prompt default el Custom Prompts E mail Notification Settings E mail Notification Yes ls Tog alert yeastar com Subject IPAttack pbx hostname HOSTNAME attack source ip address 3 SQURCEIP attack dest mac 3 DESTMAC attack source port 3 DESTPORT attack source protocol PROTOCOL attack occurred 3 DATETIME y Save E Cancel Figure 5 19 2 WEBLOGIN Web Login Alert Notification Enter the password incorrectly five times to login MyPBX Web interface will be as attack the system will limit the IP login within 10 minutes and notify the user Page 34 Yeastar MyPBX Enterprise User Manual a WEBLOGIN Phone Notification Settings Phone Notification Yes D Humbert a 500 5503301 Attempts 1 e Interval 60 S Prompt default Custom Prompts E mail Notification Settings E mail Notification Yes To alet yeastar com Subject WEBLOGIN pbx hostname MHOSTNAME login ip address 3 SOURCEIP login username 3 USERNAME login occurred 3 DATETIME wf Save L Cancel Figure 5 20 5 4 Storage Management 5 4 1 Disk Management You can check the information of the hard disk manage the disk and do some related configuration Device
55. Configure where to route the incoming calls during office hours End Calls Route the incoming calls to end calls System will auto hang up the call Extension Route the incoming calls to a specific extension Voicemail Route the incoming calls to extension s voicemail IVR Route the incoming calls to a specific IVR Ring Group Page 91 e Yeastar MyPBX Enterprise User Manual Route the incoming calls to a specific Ring Group Conference Room Route the incoming calls to a specific Conference Room DISA Route the incoming calls to a specific DISA Queues Route the incoming calls to a specific Queue Faxes Route the incoming faxes to a specific extension s mail address Note This function only supports T 38 faxes Outbound Routes Route the incoming calls to a specific outbound route This function is mainly used for the connection of two branches For example Company A locates headquarters in the USA with a branch B in China A and B both have MyPBX phone systems Now if staff of A would like to make a call to a telephone or mobile phone in China from the extension of A but via the FXS line of B that can be done by this configuration Non office Hours Destination Configure where to route the incoming calls during non office hours 3 During Holidays Define where the calls will be routed during Holidays Holiday Select which defined Holiday to use When a time is defined in
56. IP e 304 SIP a 305 SIP b ssen 601 FXS Fe Caller Position Announcements Announce Position Yes jm Announce Hold Time Yes gt Frequency 30 seconds m Periodic Announcements Prompt Custom Prompts Frequency E T Events Key Action End Ca Tei Destination Failover Destination 1 End Call Destination Others Music On Hold calmriver Music on Hold Prompts Leave When Empty Join Empty Agent Announcement 0 Le Join Announcement ss Retry 30 Wrap up Time 30 w Save A Cancel Figure 6 42 Queue Name A name for the Queue Page 85 e Yeastar MyPBX Enterprise User Manual Queue Number Use this number to dial into the queue or transfer callers to this number to put them into the queue Queue Password You can require agents to enter a password before they can login to this queue Queue Agent Timeout The number of seconds an agent s phone can ring before we consider it a timeout Queue Max Wait Time The maximum number of seconds a caller can wait in a queue before being pulled out 0 for unlimited Queue Ring Strategy This option sets the Ringing Strategy for this Queue The options are RingAll Ring All available Agents simultaneously until one answers LeastRecent Ring the Agent which was least recently called FewestCalls Ring the Agent with the fewest completed calls Random Ring a Random Agent
57. Internet Protocol Suite to notify a Domain Name System DNS name server to change in real time the active DNS configuration of its configured hostnames addresses or other information Page 21 e Yeastar MyPBX Enterprise User Manual Enable ODHS ONS Serre rut J Liser Name Password Ho ne gt A Las Figure 5 6 Enable DDNS DDNS Server Select the DDNS server you sign up for service User Name User name the DDNS server provides you Password User account s password Host Name Note DDNS allows you to access your network using domain names instead of IP address The service manages changing IP address and updates your domain information dynamically You must sign up for service through dyndns org freedns afraid org www no ip com www zoneedit com 5 1 7 Static Route MyPBX will have more than one internet connection in some situations but it has only one default gateway You will need to set some Static Route for MyPBX to force it goes out through different gateway when access to different internet The default gateway priority of MyPBX from high to low is OpenVPN gt WAN port gt LAN port 197 16840 255 255 254 0 200 Q LAN TTE GS DEE 264 D 240 00 24000 100s H LAN Destinafos V Subnet Mast salen pr Monc riterfece LAN e Aces No Static Routes Defined Figure 5 7 Page 22 e Yeastar MyPBX Enterprise User Manual 1 Route table The current route rules of MyPBX Destination The destina
58. MTP Settings For Voicemail in the Voicemail Settings have been properly configured before using this feature 4 Group Pickup Group If this extension belongs to a pickup group any calls that ring this extension can be picked up by other extensions in the same pickup group by dialing the Call Pickup feature code default is 4 Note 4 is the default setting it can be changed under Feature Codes gt General gt Call Pickup 5 Call Duration Settings Setup the max cull duration for every call of this extension but it s only valid for outbound calls And if enter OU or leave this blank empty the value would be equal to the max call duration configured in the Option Settings page Note This setting will not be valid for internal calls 6 VoIP Settings NAT This setting should be used when the system is using a public IP address to communicate with devices hidden behind a NAT device such as a broadband router If you have one way audio problems you usually have problems with your NAT configuration or your firewall s support of SIP and or RTP ports Page 46 e Yeastar MyPBX Enterprise User Manual Qualify Send check alive packets to IP phones Enable SRTP Enable extension for SRTP RTP Encryption Transport This will be the transport method used by the extension The options are UDP default or TCP or TLS DTMF Mode RFC2833 Info Inband Auto Remote Register Allow to register remote
59. N BRI EEN Router SE ei 602 601 Figure 2 1 2 2 Connecting Ethernet Line MyPBX Enterprise provides a 1000M LAN port and a 1000M WAN port with RJ45 interfaces and LED indicator Plug Ethernet line into MyPBX s Ethernet port and then connect the other end of the Ethernet line with a hub switch router LAN or WAN Once connected check the status of the LED indicator A yellow LED indicates the port is in the connection process and a green LED indicates the port is properly connected Page e Yeastar MyPBX Enterprise User Manual 2 3 Supplying Power Please follow the steps below to connect the MyPBX unit to a power outlet 1 Connect the small end of the power cable to the power input port on the MyPBX back panel and plug the other end of the cable into a 100V 240V AC power outlet 2 Check the Power LED on the front panel A solid green LED indicates that power is being supplied correctly Page 8 Ze Yeastar MyPBX Enterprise User Manual 3 Administrator Login From your web browser input the IP address of the MyPBX server If this is the first time you are configuring MyPBX please use the default settings as below your PC should be in the same local network with MyPBX IP Address http 192 168 5 150 Note MyPBX supports multiple administrators in hierarchical mode Administrator General Manager CDR Manager Administrator have all authority Username admin Password password
60. P Define if SRTP is enabled for this trunk Page 72 e Yeastar MyPBX Enterprise User Manual Qualify Send check alive packets to the sip provider DTMF mode Set default mode for sending DTMF of this trunk Default setting rfc2833 DOD DOD Direct Outward Dialing means the caller ID displayed when dialing out before configure this please make sure the provider supports this feature Associated Extension The extension make call out via SIP Trunk will display the associated DOD 2 Add IAX trunk Input correct IAX information provided by VOIP provider Inaccurate information will prevent the trunk from registering Add VolP trunk Type i Provider Name Hostname P 4569 User Name Password Online Number Maximum Channels 0 Caller DEZ DOD Settings DOD Associated Extension 601 tAdd DOD wf Save Le Cancel Figure 6 31 Type IAX Identifies whether the trunk sends and receives calls by using the VoIP protocol IAX Page 73 e Yeastar MyPBX Enterprise User Manual Provider Name A unique label to help you identify this trunk when listed in outbound rules incoming rules etc Ex yeastar2 Hostname IP Service provider s hostname or IP address 4569 is the standard port number used by IAX protocol Don t change this part if it is not required Username Username of IAX account Used for IAX trunk registration Password Password of IAX account Online number Define the on
61. PoE Static IP Address Note 1 WAN port is disabled by default 2 WAN port cannot be used as a router to route the internet packages from WAN port to LAN port DHCP If your ISP says that you are connecting through DHCP or a dynamic IP address from your ISP perform these steps Stepi Step2 Step3 Step4 Select DHCP as the WAN Connection Type Click Save button to save the settings Reboot the device Check the WAN s Status Status gt Network status Static IP Address If your ISP says that you are connecting through a static or fixed IP address from your ISP perform these steps Stepi Step2 Step3 Step4 Step5 Step6 Step7 Step8 Select Static IP Address as the WAN Connection Type Enter the IP Address Enter the Subnet Mask Enter the Gateway Address Enter the Primary DNS and Secondary DNS Click the Save button to save the settings Reboot the device Check the WAN s Status Status gt Network status PPPOE If your DSL provider says that you are connecting through PPPoE or if you normally enter a user name and password to access the Internet perform these steps Stepi Step2 Step3 Step4 Step5 Step6 Select PPPoE as the WAN Connection Type Enter the User Name Enter the Password Click the Save button to save the settings Reboot the device Check the WAN s Status Status gt Network status Page 17 e Yeastar MyPBX Enterprise User Manual 5
62. RA EE 130 EE Eeer 132 APPENDIX B MyPBX Security Configuration Guide 133 APPENDIX C How to Configure external storage cccceceeeeee seen eee eeeeeeeeees 150 APPENDIX D How to Configure NAT eettnmg 152 APPENDIX E How to Use Auto Brovision cece cc cece cece cece eee eee eeeeeeeeeeaeeeees 154 APPENDIX F How Do I Configure Distinctive Ring TONES ccc cece cece e ee ees 157 APPENDIX G How to Use Email to GM 159 APPENDIX H How to Use DD 161 APPENDIX I How to Use BLF Key to Choose the PSTN Ime 165 APPENDIX J How to Enable Auto Recordimg 166 Jud LOGIN EE 166 J 2 Recording SettingS cccccccccsseecees se neeeneeeeeeeeseeeeessennaanneeeeessseeeeanaes 166 Do RCO INO LOOS enraiar E EEEE E EAEN 167 Je Share Setting NEE 168 Jor Password Seting WEE 170 APPENDIX K How To Install Hard Diek cece eeeeeeeeeeeeeeeeeeeeeeeeeeneas 171 APPENDIX Bi GG en EE 174 L 1 How to activate Billing Addon ccc cccccccccceeeeeeeeee seen eee eeeeeeeeeeaaaaaaes 174 L 2 How to use Billing ACCON ccccccceeeceeeeeeesscccessennnannneeeeessssseeeaaaes 177 2A EE 177 OAS We PC 6 CN 177 22 BIMO E lui Sra ccatecndstacnonssaabetndesaeaangetatotndstaradsaesarotniceecotnaseanatanes 178 EN E EXTON SIONS E 178 e RACES ee EE 179 27s Recharging e gel e EE 182 22 A Call Es e EE 183 SEENEN 184 Page 4 e Yeastar MyPBX Enterprise User Manual 1 Introduction MyPBX IP PBX for Medium Businesses Home Office MyPBX Enterprise is a s
63. S41 tee Year A 21565341686 T eadra 2 QO 1SE5 129635 tesira 3 OTI thee Vegire u Oo 1stazaanac rengen 15 mo t4A5 1 hao Yeatrs Prax Biz 3 Aa Mee ZE Letnaerape Mo F ites Foamd Figure 6 8 6 1 2 1 General Settings for Yealink In this page you can configure it before provisioning Yealink IP phones including the items like general preferences codecs remote phone book and firmware upgrade Note if firmware download server is enabled IP phone will update the firmware automatically according the version and server you have configured during the provision process General Preterences Codecs emote Panna Doch Tra arg Lieenlaad Server Go Back to Phone Frovisicaing Langeege Ai Engin Web server Type HTTPRHTTPS D Admin Patavword D Geng Piafa admin Tim Zone 8 Chine Beging E Fong NTP Serer cn pool nip ong Secondary NTP Server cn pool ntp org Daylight Saving Time Otsatted Time Format 12 Heut E Date Format WWW MMM OD Volcarnall Yes D DUR 4 Automatic Custom y Save A Cancel Figure 6 9 Page 51 e Yeastar MyPBX Enterprise User Manual 6 1 2 2 General Settings for Aastra In this page you can configure it before provisioning Aastra IP phones including the items like local dial plan time and date setting programkeys configuration and so on General Settings for Go Back to Phone Provisionin General Preferences Programkeys Configuration Softkeys Configuration Local Dial Plan 91x 922
64. Set the Default Gateway for MyPBX VLAN over Wan NO 2 Click the NO 2 you can edit the first VLAN over Wan VLAN Number The VLAN Number is a unique value you assign to each VLAN on a single device VLAN IP Address Set the IP Address for MyPBX VLAN over Wan VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Wan Default Gateway Set the Default Gateway for MyPBX VLAN over Wan Page 20 e Yeastar MyPBX Enterprise User Manual 5 1 5 VPN Settings A virtual private network VPN is a method of computer networking typically using the public internet that allows users to privately share information between remote locations or between a remote location and a business home network A VPN can provide secure information transport by authenticating users and encrypting data to prevent unauthorized persons from reading the information transmitted The VPN can be used to send any kind of network traffic securely MyPBX supports OpenVPN VPN Settings VPN Settings Enable VPN Import VPN Config Save La Cancel Figure 5 5 Enable VPN Import VPN Config Import configuration file of OpenVPN Note Don t configure user and group in the config file You can get the config package from the OpenVPN provider 5 1 6 DDNS Settings DDNS Dynamic DNS is a method protocol network service that provides the capability for a networked device such as a router or computer system using the
65. Setting E Enable Send Voicemail Email Address Note Please ensure that the section SMTP Settings for Voicemail in the Voicemail Settings have been properly configured before using this feature Group Pickup Group e VoIP Settings NATO C Qualify Enable SRTP C Transport UDP i DTMF Mode RFC2833 w Save A Cancel Figure 6 6 1 General Type Extension type SIP IAX or SIP IAX SIP The extension sends and receives calls using the VoIP protocol SIP IAX The extension sends and receives calls using the VoIP protocol IAX Extension The numbered extension i e 1234 that will be associated with this particular User Phone Password The password for this extension Ex 12t3f6 Name A character based name for this user EX Bob Jones Page 45 e Yeastar MyPBX Enterprise User Manual Caller ID The Caller ID will be used when this user calls another internal extension 2 Voicemail Enable Voicemail Check this box if the user should have a voicemail account Voicemail Access PIN The voicemail Password for this extension i e 1234 3 Mail Setting This option defines whether or not voicemails or faxes are sent to an Email Address as attachment Enable Send Voicemail Once enabled the voicemail will be sent to email as an attachment Email Address Email address used to receive the voicemail or Fax Note Please ensure that the section S
66. Waiting Key As Send i Auto Redial Disabled Phone Book Enabled Le Line Line Extension Label Line Active s Save amp Cancel Figure E 4 Step4 Turn on the power and connect the network cable to IP Phone Remark The factory default setting of DHCP for IP Phone is enable so you can Skip this step to step 5 If the DHCP is disabled please follow below step to enable it e g Yealink s IP Phone 1 Login IP phone s web page 2 Enable DHCP Phone it xn ado Internet Port WAN k n 1 Adel 3 wt Stat IP Akiress Tha devica wit itsP oe sier Rom the CHOP State Pr Address Defam Gateway Set the IP address Subnet 1 G E gi ul 3 i i Figure E 5 Step5 Finish Page 156 Be 9 Yeastar MyPBX Enterprise User Manual APPENDIX F How Do I Configure Distinctive Ring Tones Stepi On your IP phone navigate to the Phone settings web configuration page and find the Distinctive Ring Tone section For each custom ring tone enter the Internal Ringer Text can be digits or text to trigger the ring tone For example you may enter Family e g Yealink s IP phone Yealink A ehsana SL DE fay r ee Step2 Configure the Distinctive Ringtone on MyPBX Inna Fra Fle Interna Finger Toxt niana liege Fe Interna Amga Text interna ainga Fie Interna Sager Text Internad Reyer Fie Internal Anger Text Interna Ringer
67. account system date and time firmware update hot standby backup and restore reset and reboot 5 3 1 Password Settings 1 Change Password User MyPBX support 3 levels users choose one of them to change its password Enter Old Password The default password is password Enter New Password Retype New Password To change the password enter the new password and click update The system will then prompt you re login using your new password 2 CDR Setting Whether enable CDR User Change Password Change Password User admin Le Enter Old Password Enter New Password Retype New Password CDR Setting Enable CDR User No e Figure 5 12 Page 27 e Yeastar MyPBX Enterprise User Manual 5 3 2 Date and Time Set the date and time for MyPBX Date amp Time Date amp Time Server Time Sun Oct 14 2 38 48 2012 Time Zone 6 United States Pacific Time Daylight Saving Time Disabled E Automatically Synchronize With An Internet Time Server NTP Server pool ntp org Set Date amp Time Manually Date Time Save x Cancel Figure 5 13 Time Zone You can choose your time zone here Daylight Saving Time Set the mode to Automatic or disabled Automatically Synchronize With an Internet Time Server Input the NTP server so that MyPBX will update the time automatically Set Date amp Time Manually You can set the time to your local right time manually
68. aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codecs Moreover Speex is well adapted to Internet applications and provides useful features that are not present in most other codecs G 726 A PSTN codec used worldwide that provides good voice quality and consumes 32kbit s in each direction receiving and transmitting of a VoIP call G 726 is supported by some VoIP phones ADPCM G 729A H261 H263 H263p H264 Note If you would like to use G 729 please enter your license 6 7 3 Blacklist Blacklist is used to block an incoming outgoing call If the number of incoming outgoing call is registered in the number blacklist the caller will hear the following prompt The number you have dialed is not in service Please check the number and try again The system will then disconnect the call Decke FEL 152602721327 Both We can add a number with the type inbound outbound or both Add Blacklist x Number Type Inbound EN sw Save La Cancel Figure 6 64 Note It will not working for internal extension number Page 114 e Yeastar MyPBX Enterprise User Manual 6 7 4 Callback Settings MyPBX allows caller A to dial an inbound route number and after hearing the ring A can hang up the call or wait for MyPBX to cut off the call then MyPBX will call A with this number When A pick up the call A can dial the number he wants to ca
69. al 6 4 5 Inbound Routes Inbound routing processes incoming call traffic to destination extensions during office hours or outside office hours Add Intaund Rosta Figure 6 45 There is a default inbound route for all the trunks and set IVR as the destination you can edit it or create a new one for your demands When an incoming call arrives the system will first check fax detection then Holidays at last Business Days Edit Inbound Route pstnin x General Route Nameb pstnin DID Number Extension tay Caller ID Number Distinctive Ringtone Enable Callback No Callback Settings Member Tru oke Available Trunks Selected Yeastar SiP EdTrunk1 E1 TAX Sam Support Tel SP3 L o Business Days Office Hours defaut e Office Hours Destin ation 3 NWR J IVR welcome Ra epee WR welcome Destination LA AE ele During Holidays Holiday Destination EndCal OoOo H Fax Detection Destination No Detect e OoOo H lyf Save 2 Cancel figure 6 46 Page 89 e Yeastar MyPBX Enterprise User Manual 1 General Route Name A name for this inbound route Ex pstnin etc DID Number Define the expected DID Number if this trunk passes DID on incoming calls Leave this field blank to match calls with any or no DID info You can also use pattern matching to match a range of numbers The following patterns may be used X Any Digit from
70. all from an extension You can dial the number of other extensions Your caller ID will be the number of your extension or dial out via outbound routes just like dialing from your extension Note If callback is enabled in the inbound route the mobility extension function of this inbound route will be disabled 11 Spy Settings MyPBX allows extension to monitor barge in other conversation Once this feature is enabled the extension has the ability to monitor barge in other calls using the feature codes for each spy mode refer to Feature Codes page for more information spy modes There are 4 spy modes available for choice General spy you have the permission to use the following 3 modes Normal spy you can only hear the call but can t talk Whisper spy you can hear the call and can talk with the monitored extension Barge spy you can hear the call and talk with them both Note for example if 500 want to monitor extension 501 we need to enable the allow being spied for 501 and choose the spy mode for extension 500 Then pick up 500 and dial feature codes 501 to start monitoring when 501 is in a call If 500 choose normal spy it should dial 90501 to start monitoring If 500 choose whisper spy it should dial 91501 to start monitoring If 500 choose barge spy it should dial 92501 to start monitor If 500 choose general spy it can dial 90501 91501 or 925
71. ation Number Attempts Interval 5 Prompt Custom Frompts E mail Notification Settings E mail Notification Yes To alert yeastar com Subject pbx hostname S HOSTNAME login ip address 3 SOURCEIP login username S USERNAME login occurred DATETIME Di Save E Cancel Figure B 27 Page 149 Ze Yeastar MyPBX Enterprise User Manual APPENDIX C How to Configure external storage Before External storage can be properly configured an SMB share folder accessible from MyPBX must be set up on a Windows based machine Once that has been set up please follow the steps below Step 1 Add a new folder rename it and set this new folder s share Properties according to Figure B 1 SC l dl share ES Geeta atts General Sharing Customize Local sharing and secunty ta To share this folder with other users of this computer al only drag it to the Shared Documents folder To make this folder and its subfolders private so that only You have access select the following check box Make this folder private Network sharing and security d To share this folder with both network users and other eb users of this computer select the first check box Below j and type a share name Share this folder on the network Share name share Allow network users to change my files Learn more about sharing and security A Windows Firewall ig configured to allow this folder to be
72. aviour Translation Selection Colours Basic options for pour Poul TY session Specihy the destination you wank to connect bo Host Hame or IF address Port 1952 168 5 139 S022 Connection type C Ram 9 Serial Load save or delete a stored session Saved Sessions Default Settings Connection Load Data Save Pros Telnet Delete RAlogirn SSH Serial Close window on exit C Always 2 Never Ce Only on clean exit abot Figure B 4 2 The default username is root and the default password is ys123456 197 168 5 139 PulT login as root roothi92 166 5 159 s Figure B 5 3 Step 2 use command passwd to change the root s password EP login as root roothi92 1668 5 159 s password Busybox wl 4 1 2009 05 15 14 49 47 CST Built in shell meh Enter help for a liat of Built in commands EOOti gt passwd Sword x pe Figure B 6 Page 135 Ze Yeastar MyPBX Enterprise User Manual 3 Security Configuration for Extensions 3 1 Change the default SIP Port PBX gt Basic settings gt SIP Settings gt General gt UDP Port SIP Settings beneral NAT Codecs HOS Advanced Settings o E E TCP Port Enable a E TLS Port Enable 8 RTP Port Start 10000 RTP Port End 12000 DTMF Mode ric283 Max Registration Subscription Time 3600 Min Registration Subscription Time 60 5060 5061 Default Incoming Outgoing Registra
73. bnet Mask2 yf Save Figure 5 1 DHCP No No Port 8022 MyPBX 192 168 5 150 255 255 255 0 192 168 5 1 192 168 5 1 Cancel If this option is set MyPBX will use DHCP to get an available IP address from your local network Not recommended or you cannot access MyPBX without the right IP address Enable SSH This is the advance way to access the device you can use the putty software to access the device In the SSH access you can do more advance setting and debug Disabled by default Port the default is 8022 you change it to another one Page 15 Ze Yeastar MyPBX Enterprise User Manual Hostname Set the host name for MyPBX IP Address Set the IP Address for MyPBX Recommend to configure a static IP address for MyPBX Subnet Mask Set the subnet mask for MyPBX Gateway Set the gateway for MyPBX Primary DNS Set the primary DNS for MyPBX Secondary DNS Set the secondary DNS for MyPBX IP Address2 Set the second IP Address for MyPBX Subnet Mask2 Set the second subnet mask for MyPBX 5 1 2 WAN Settings WAN SENGS WAN Setting Use WAN d DHCP HN Static IP Address IP Address 192 1661 123 Subnet Mask 255 255 2540 Default Gateway 192 1685 1 Primary DNS 192 168 51 Secondary DNS PPPoE User Neme Password W Sava A Cancel Figure 5 2 Page 16 Ze Yeastar MyPBX Enterprise User Manual It support three connection types DHCP obtain an IP automatically PP
74. cessfully installed More details please click APPENDIX L Billing Addon 9 Logout Click to log out safely to the log in page Page 125 Ze Yeastar MyPBX Enterprise User Manual 9 Use MyPBX LAN Switch PSTN BRI e EEN Router L ei 602 601 502 501 Figure 9 1 9 1 Make outbound call To make an outbound call we need to add trunk first There are 3 types of VoIP Trunk DigitalTrunk E1 T J1 ports of MyPBX connected to the ISDN provider you need to get the detailed signaling type from the provider before configure the E1 trunk VoIP Trunk Connected to remote VOIP service server you should get an IP address with user name password from the provider Service Provider Connected to service provider server you will get only IP address for authorization Analog Trunk FXO ports of MyPBX connected to a local PSTN GSM UMTS Trunk GSM ports of MyPBX connected to GSM Network BRI Trunk BRI ports of MyPBX connected to ISDN provider What are FXO and FXS FXS Foreign exchange Station is an interface which drives an analog telephone or FAX machine FXS interfaces deliver power provide ringing and use FXO signaling FXS interfaces are what allow you to hook telephones and Page 126 H Ze Yeastar MyPBX Enterprise User Manual other analog devices to your PBX FXO Foreign exchange Office is an interface that connects to a phone line to Supply your PBX with access to a public t
75. change the password of the account monitor here facet Lg Enisi Wew Cesgecg b etrge hen fenewcre pe dew S tze ef e Set Figure J 7 Page 170 Ze Yeastar MyPBX Enterprise User Manual APPENDIX K How To Install Hard Disk In the event that users need to install hard disk by themselves which might happen when they buy the hard disk separately Note Hard Disk tested model Seagate ST9500325AS ST9500420AS ST9320325AS pleases do as the following steps 1 Power off and unplug MyPBX Enterprise 2 Unscrew the upper case and open it by pulling in the direction of front panel 3 Screw the hard disk to the bracket with 4 screws see Figure J 2 Please kindly note that MyPBX Enterprise is packed with 8 screws and 2 brackets by factory default see Figure J 1 Figure K 1 Page 171 ai Yeastar MyPBX Enterprise User Manual E d Figure K 2 4 Locate the place for the hard disk on the mainboard and screw the brackets with another 4 screws Then connect the power cord and data cable see Figure J 3 Page 172 4 Yeastar MyPBX Enterprise User Manual Figure K 3 5 Check if hard disk is successfully installed as Figure J 4 Figure K 4 6 Close the upper case and screw it 7 Turn on the power Log on MyPBX Administrator webpage go to System Settings gt Storage Management The hard disk is installed successfully if you can see the hard disk info there If not please follow steps 1 7 to t
76. code and default GSM port Format phonenumber if the subject is 12345678 the text of this email Welcome to Yeastar will be sent to number 12345678 through the first available GSM trunk No pin code should be set by administrator To lears yeastar com X Subject 12345678 DU Go CH Insert d Attachments ice docs ei Photos v b From Bing Ga Emoticons S ez A AS em A Le Vb II a DI ue DI ow bm IC di II II Tahoma v 10 Welcome to Yeastar Figure G 1 2 Send message with no PIN code and specified GSM port Format port portnumber phonenumber if the subject is port 9 12345678 the text of this email Welcome to Yeastar will be sent to the number 12345678 through GSM trunk 9 No pin code should be set by administrator Page 159 Ze Yeastar MyPBX Enterprise User Manual To lears yeastar com 7 X Subject port 9 12345678 Insert Attachments ae Office docs me el mp el BID Photos b From Bing Ki Emoticons e FATA ili II na WU ue NI i zm Tahoma Welcome to Yeastar Figure G 2 3 Send message with PIN code and default GSM port Format 500 pincodenumber phonenumber if the subject is 500 987 12345678 the text of this email Welcome to Yeastar will be sent to number 12345678 through the first available GSM trunk 987 is the pin code set by administrator To lears yeastar com X Subject 500 987 1234
77. compieted The sefings are successfully completed 8 the folder shows up as following figure Figure C 3 External storage setting succeed Page 151 e Yeastar MyPBX Enterprise User Manual APPENDIX D How to Configure NAT setting When MyPBX is behind a NAT firewall you need to configure NAT setting on MyPBX if you want to use a remote extension Please follow section 1 or 2 below depending on your network configuration 1 If MyPBX is connected to a local network you must set up port forwarding on your router Specifically you must map port 5060 default SIP port and port 10001 10200 default RTP port range as UDP ports Next go to the MyPBX web interface and configure the SIP settings according to Figure C 1 External IP Address your router s public IP address External Host your router s domain External Refresh Interval 20 seconds Local Network Identification 192 168 5 0 255 255 255 0 change this according to your network configuration NAT mode Yes Allow RTP Reinvite No SIP Settings Apply Changes General NAT Codecs LG Advanced Settings Note Configuration of this section is only required when you use remote extensions Enable STUN STUN Address STUN Port External IP Address External Host yeastar 3322 org External Refresh Interval 20 Local Network Identification 192 168 5 0 255 25 NAT Mode yes Le Allow RTP Re invite yes Figure D 1 Assuming that your router s host ad
78. conds between restart of unused channels Some PBXs don t like channel restarts so set the interval to a very long interval e g 100000000 or never to disable entirely If you are in Israel the following is important As Bezeq in Israel doesn t like the B Channel resets happening on the lines it is best to set the reset interval to never when installing a box in Israel Our past experience also shows that this parameter may also cause issues on local switches in the UK and China PRI Local Dial Plan Sets an option required for some rare switches that require a dial plan parameter to be passed This option is ignored by most BRI switches It may be necessary on a few pieces of hardware This option can almost always be left unchanged from the default Over Lap Dial Define whether MyPBX can dial this switch using overlap digits If you need Direct Dial in DDI in German Durchwahl you should change this to yes then MyPBX will wait after the last digit it receives PRI Indication Tells how Device should indicate Busy and Congestion to the switch user Accepted values are inband Device plays indication tones without answering not available on all PRI BRI subscription lines outofband Device disconnects with busy congestion information code so the switch will play the indication tones to the caller Busy will now do same as setting PRI_CAUSE 17 and Hangup Facility Enable To enable transmission of facility based
79. d codec used worldwide that provides adequate voice quality and consumes 13 3kbit s in each direction receiving and transmitting of a VoIP call GSM is supported by many VoIP phones SPEEX Speex is an Open Source Free Software patent free audio compression format designed for speech The Speex Project aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codecs Moreover Speex is well adapted to Internet applications and provides useful features that are not present in most other codecs G 722 G 722 is a wideband speech coding algorithms which supports the bit rate of 64 56 and 48kbps wideband It s a broadband voice encoding of G series G 726 A PSTN codec used worldwide that provides good voice quality and consumes 32kbit s in each direction receiving and transmitting of a VoIP call G 726 is supported by some VoIP phones ADPCM G 729A H261 H263 H263p H264 MPEG4 Note If you would like to use G 729 please enter your license SIP Settings General NAT Codecs Qos Advanced Settings Tos SIP C53 ha Cos SIP 3 el Tos Audio EF EN Cos Audio 5 el Tos Video AF41 EN Cos Video 4 l wf Save A Cancel Figure 6 61 4 QOS QoS Quality of Service is a major issue in VOIP implementations The issue is how to guarantee that packet traffic for a voice or other media connection will not be delayed or dropped due interference from other lower priority
80. d if set to 6 or even 8 Remember the higher the number the more time will be required to release a channel A higher setting lowers the probability that you will encounter random hang ups Busy Interval The busy detection interval Busy Pattern If Busy Detection is enabled it is also possible to specify the cadence of your busy signal In many Countries it is 500 msec on 500 msec off Without Busy Pattern specified MyPBX will accept any regular sound silence pattern that repeats lt Busy Count gt times as a busy signal If you specify Busy Pattern then MyPBX will further check the length of the tone and silence which will further reduce the chance of a false positive disconnect Frequency Detection Used for Frequency Detection Enable detecting the busy signal frequency or not Busy Frequency If the Frequency Detection is enabled you must specify the local frequency Polarity Detection Configure if the call needs to be hung up when a polarity signal arrived 2 Advanced Options Caller ID Start This option allows you to define the start of a Caller ID signal Ring Start when a ring is received Caller ID Signaling Bell_USA DTMF Polarity Start when a polarity reversal is started Caller ID Signaling V23_UK V23_JP DTMF Before Ring Start before a ring is received Caller ID Signaling DTMF Caller ID Signaling This option defines the type of Caller ID signaling to use It can be set to one of the foll
81. downloaded the emails will be deleted from the mail server Email Address This email address will be used to 1 Send email to the addresses listed on SMS to Email setting 2 Receive email and send the text of the email to the target mobile number by SMS Note If you use gmail just put your user name here E g email address test gmail com you just put test here Password Input the password of this email here SMTP Server SMTP SMTP Server Port Receive Server POP3 Receive Server Port If you want to know more about Email to SMS please refer to APPENDIX F Page 122 Ze Yeastar MyPBX Enterprise User Manual 7 Reports Click to access We can check the call detailed logs for counting and system log for debugging 7 1 Call Logs The call Log captures all call details including call time caller number callee number call type call duration etc An administrator can search and filter call data by filter the call logs by call date caller callee trunk duration billing duration status communication type and Pin User Ce Search Condition Start Date 21 Feb 2013 End Date 21 Feb 2043 _ Caller Callee _ f Trunk Duration Billing Duration fs Status Communication Type Pin User few Start Searching z Download the records Fa Delete the records Total D Show View 25 ie Time Caller Callee Source Trunk Destination Trunk Duration Billing Duration Status Communication T
82. dress is yeastarn3322 org your local network is from 192 168 5 1 192 168 5 254 and the subnet Mask is 255 255 255 0 the MyPBX network settings should configured like Figure D 2 Page 152 8 Ze Yeastar MyPBX Enterprise User Manual DHS le e Crate SSH Yes Fon AI b antrerag Wye F Adans 197 1685 153 Giest Mam 255 255 285 0 limy IZ 18851 Pinay DNE i216 Secongsy DS F Aires Setret Mask Figure D 2 MyPBX Network setting 2 If MyPBX has a public IP i e is connected directly to your internet service provider the network settings should be configured according to Figure C 3 LAN Settings DHCP No w Enable SSH es Porm 8022 Hosiname hyPBX P Address 221 245 25 117 subest Mask 255 255 255 0 Gateway 221 245 25 1 Primary DNS 202 101 103 54 Secondary DNS 202 101 103 65 IP AddreseaZ Subnet Mask Figure D 3 Next you should configure the NAT settings according to Figure D 4 SIP Settings Apply Changes Note Configuration of this section is only required when you use remote extensions Enable STUN STUN Address STUN Port External IP Address 221 245 25 117 External Host External Refresh Interval Local Network Identification NAT Mode yes Le Allow RTP Re invite ue Le Figure D 4 External IP Address The public IP address of MyPBX External Host Leave this blank if no domain has been configured External Refresh Interval Leave this blank Local Network Identification
83. e XV No answer Transfer to Number W When Busy Volume Settings Rxgain 40 z Txgain 40 D Mobility Extension C Enable Mobility Extension Mobility Extension Number Spy Settings Allow Being Spied Spy Modes EN wf Save Le Cancel Figure 6 4 7 Other options Call Waiting Check this option if the extension should have Call Waiting capability If this option is checked the When busy follow me options will not be available DND Don t Disturb User Web Interface Check this option to allow the user to login to the MyPBX User Web interface which can be used to access voicemail and extension recordings Users may login to the MyPBX User Web interface by using their extension number and voicemail PIN as the login and password respectively Ring Out Check this option if you want to custom the ring time Tone will stop over the time defined Page 42 e Yeastar MyPBX Enterprise User Manual 8 Follow me Call Forwarding This function sets inbound call forwarding on an extension An administrator can configure Follow Me for this extension 9 Volume Settings Rxgain The Volume sent to FXS extension Txgain The Volume sent out by the FXS extension 10 Mobility Extension MyPBX allows you to use your mobile phone as extension If you set your mobile phone as mobility extension and then you call MyPBX with this mobility phone you will hear a dial tone MyPBX will recognize your call as a c
84. e dial pattern of outbound route E mail Notification Settings E mail Notification Yes To alert yeastar com Subject PAttack Page 147 e Yeastar MyPBX Enterprise User Manual IPATTACK Phone Notification Settings Phone Notification Yes Le Numbert 500 5503301 Attempts 1 e Interval 60 S Hrompt default e Custom Prompts E mail Notification Settings E mail Notification Yes Tot jalert yeastar com subject IPAttack pbx hostname S HOSTNAME attack source ip address S0URCEIP attack dest mac HDESTMAC attack source port S DESTPORT attack source protocol PROTOCOL attack occurred DATETIME w Save L Cancel Figure B 26 5 2 WEBLOGIN Enter the password incorrectly five times when logging in MyPBX Web interface will be deemed as attack the system will limit the IP login within 10 minutes and notify the user Example Configure to notify extension 500 outbound number 5503301 and E mail alert yeastar com configuration could be as below Phone Notification Settings Phone Notification Yes Number 500 5503301 Attempts 1 Interval 60s Prompt default Note If there s outbound number to notify the number should be fit with the dial pattern of outbound route E mail Notification Settings E mail Notification Yes To alert yeastar com Subject WebLogin Page 148 Ze Yeastar MyPBX Enterprise User Manual WEBLOGIN Phone Notification Settings Phone Notific
85. e entirely If you are in Israel the following is important As Bezeg in Israel doesn t like the B Channel resets happening on the lines it is best to set the reset interval to never when installing a box in Israel Our past experience also shows that this parameter may also cause issues on local switches in the UK and China PRI Local Dial Plan Sets an option required for some rare switches that require a dial plan parameter to be passed This option is ignored by most BRI switches It may be necessary on a few pieces of hardware This option can almost always be left unchanged from the default Over Lap Dial Whether MyPBX can dial this switch using overlap digits If you need Direct Dial in DDI in German Durchwahl you should change this to yes then MyPBX will wait after the last digit it receives PRI Indication Tells how Device should indicate Busy and Congestion to the switch user Accepted values are inband Device plays indication tones without answering not available on all PRI BRI subscription lines outofband Device disconnects with busy congestion information code so the switch will play the indication tones to the caller Busy will now do same as setting PRI_CAUSE 17 and Hangup Enable Facility To enable transmission of facility based ISDN supplementary services such as caller name from CPE over facility NSF Used with AT amp T PRIs If outbound calls are being rejected due to Mandatory
86. e we can click the MAC address of IP phone and input the corresponding information in the popup window like the picture shows below Not Cos igarec Fhone i Configure the Salacted Proms 285 Rotresh 1 GEESE UN Tea d 81566140155 teas 3 DP SiO 11 1a Years a t mies ege e 4 Q015641 1 tite Yeats 4 iesen art 128 A Pr Ner Nert gt gt Figure 6 17 6 1 2 5 Upload a file Click Upload a file and choose the configure file of IP phone in the popup window Note the file format must be cfg Please edit the configuration files in advance before uploading aM Upload a Be H to Found Figure 6 18 Page 58 Ze Yeastar MyPBX Enterprise User Manual 6 2 Trunks 6 2 1 Physical Trunk Multiply physical trunks are supported in MyPBX Enterprise like EL BRI PSTN GSM UMTS there will be 1 E1 ports fixed inside Tor other trunks please make sure you have installed the modules inside BRI trunk requires B2 module PSTN trunk requires the O2 while GSM UMTS trunk please install the GSM UMTS modules inside Srnivrunk2 2 7 gt Analog Trung pain 7 4 1 GSMUMTS Trunk Figure 6 19 E1 T1 trunk In this page we can configure the details of E1 trunk before configure anything please make sure the cable is fine and you have got enough information from the ISDN provider t ENTI Etut E1 DES CEP On E Figure 6 20 On the Physical Trunk page click Edit on the selected trunk
87. e Selected CDR to download CDR to your PC also you can click Delete the Selected CDR or Delete All CDR to delete the CDR Note Only the logs of the latest 3 months will be saved 2 2 5 Statistics You can check the statistics here You can list the statistics by extension number date day month or year Figure L 19 Date The date of the call Calls The number of the calls Total Duration The total duration of all the calls Average Duration The average duration of each call Amount The total cost of all the calls lt Finish gt Page 184
88. e number that starts with 9011 excluding 9011 itself The VY will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Page 90 e Yeastar MyPBX Enterprise User Manual Example 1 NXXXXXX will match any 7 digits phone number Example 2 1NXXNXXXXX will match a phone number starting with a 1 followed by a 3 digit area code and then 6 digit number Distinctive Ringtone MyPBX support mapping to custom ring tone files For example if you configure the distinctive ringing for custom ring tone to Family the ring tone will be played if the phone receives the incoming call Enable Callback You can enable the callback function of this inbound route If you want to configure the callback function please refer to chapter 3 5 12 How do I configure distinctive ring tones Please refer to APPENDIX E Note If you want to use feature Distinctive ringtone please confirm you re your IP phone support this feature firstly Currently distinctive ringtone can be compatible with Yealink and Snom phone 1 Member Trunks This area allows you to select which trunks will be member trunks for this route To make a trunk a member of this route please move it to the Selected box 2 Business Days Define where the calls will be routed during Business Days Office Hours Select one defined business days office hours Office Hours Destination
89. eg Entry pirwiSer err or ke sw Save A Lance Figure 6 71 1 Options Access Code Dial this code to access PIN Prompt for Entry Prompt caller enter the PIN Number Prompt for Entry Failure Prompt the caller when an invalid PIN is entered Page 118 e Yeastar MyPBX Enterprise User Manual Add PIN User Name PIN List PIN List Member Outbound Routes Available Outbound Routes Selected f ave AA Cancel Figure 6 72 2 PIN User MyPBX can store a number of PIN Users PIN Users may be used to keep track of calls in relation to particular activities or clients They can also be used to keep track of calls by particular users or sets of users e PIN entered are checked against those stored by the system If an invalid PIN is entered the PIN is requested again e The system administrator can configure certain numbers or types of numbers to require entry of a PIN before you can continue making a call to such a number e The system administrator can also configure you to have to enter a PIN before making any external call Name A character based name for this PIN list i e YeastarPIN PIN List Enter a list of one or more PINs One PIN per line Outbound Route PIN User can use those outbound route to make call out Page 119 e Yeastar MyPBX Enterprise User Manual 6 7 8 Paging Groups Paging is used to make an announcement over the speakerphone to a phone or group of phones
90. elephone network FXO interfaces use FXS signaling FXO interfaces allow you to connect your PBX to real analog phone lines 9 1 1 Sample Routing via E1 Trunk Let s route all inside extensions through an E1 trunk by dialing 9 In Outbound Routes add a new outbound route as below Edit Outbound Route pstnout Route Name pstnout Dial Pattern 9 Strip 1 digits from front Prepend these digits before dialing Password T 38 Support No v Rrmemory Hunt No X Member Extensions Available Extensions Selected a 300 SIP an Eh W ji 602 FXS Member Trunks las Available Trunks Selected Yeastar stP ja E7Trunk1 E1 gt 11IAX ERD support Tel SPS pen Figure 9 1 As we can see from the outbound route of pstnout all phone numbers starting with 9 will have their first digit stripped off digit 9 and will be sent to the El After we have configured the above we can dial 9 local number to dial out via a El trunk Page 127 e Yeastar MyPBX Enterprise User Manual Note Setting number prefix to wild card X and setting Strip to O digits from the front will allow all calls to go through this outbound route directly 9 1 2 Sample Routing via VoIP Trunk Let s configure all inside extensions to dial OU through the VoIP Trunk 1 Add VoIP service provider Before we do add this please make sure you have a VoIP Trunk account Trunks gt VoIP Trunk gt SIP Trunk Enter your account
91. ers can join a call queue that has no agents There are two options Yes Callers can join a call queue with no agents or only unavailable agents No Callers cannot join a queue with no agents The default option is No Agent Announcement Announcement played to the Agent prior to bridging in the caller Join Announcement Announcement played to callers once prior to joining the queue Retry The number of seconds we wait before trying all the phones again Wrap up time How many seconds after the completion of a call an Agent will have before the Queue can ring them with a new call The default is 30 Page 87 D Ze Yeastar MyPBX Enterprise User Manual 6 4 4 Conferences 40 No Passwort d A 41 d A 42 No Parswort d X 643 A 644 zi No Parsword d x Figure 6 43 Conference Calls increase employee efficiency and productivity and provide a more cost effective way to hold meetings Conference agents can dial to access to the settings options and the admin can kick the last user out and can lock the conference room Extension This is the number dialed to reach this Conference Room Admin Admin can kick a user out and can lock the conference room Pin Set a PIN that must be entered in order to access this conference room i e 1234 Edit Conference Room 640 x Extension 60 Admin PIN 0 w Save LN Cancel Figure 6 44 Page 88 D Ze Yeastar MyPBX Enterprise User Manu
92. ers may login to MyPBX User Web interface by using their extension number and voicemail PIN as the login and password respectively Page 48 e Yeastar MyPBX Enterprise User Manual Ring Out Check this option if you want to customize the ring time Ring tone will stop over the time defined 8 Follow me Call Forwarding Call forwarding for an extension can be configured here The administrator can configure Follow Me option for this extension If you want to transfer the call to an outbound number please follow the dial pattern of outbound route filled in the outbound number For example transferring to your mobile phone number 123456789 the dial pattern of outbound route is 9 you should fill in 9123456789 here 9 IP Restriction Enable IP Restriction Check this option to enhance the VoIP security for MyPBX If this option is enabled only the permitted IP Subnet mask will be able to register this extension number In this way the VoIP security will be enhanced More details for the system security configuration please refer to APPENDIX B MyPBX Security Configuration Guide Permitted IP address Subnet mask The input format should be IP address Subnet mask e g 192 168 5 100 255 255 255 255 means only the device whose IP address is 192 168 5 100 is allowed to register this extension number e g 192 168 5 0 255 255 255 0 means only the device whose IP address is 192 168 5 XXX is all
93. eters WR welcome Le Destination During Holidays Holiday Destination End Call e Fax Detection Destination NoDetect Le ra Save x Cancel Figure 9 5 Page 131 e Yeastar MyPBX Enterprise User Manual APPENDIX A FAQ Q1 How to Register SIP device A1 1 Register SIP soft phone Download the x lite softphone from counterpath website www counterpath com After install the x lite right click the panel and select the SIP Account setting and then configure it Display Name 500 User Name 500 Password 500 Authorization Name 500 Domain 192 168 5 150 2 Register IP Phone for example Yealink s T28 IP Phone a Connect the T28 s Internet port to the switch And it can get the IP from your route b Press the OK key on T28 to get the IP of T28 c Put the IP on web browser then you can enter the T28 configure page through this IP d Put the SIP extensions info on the T28 IP phones Display Name 501 User Name 501 Register Name 501 Password 501 SIP Server 192 168 5 150 Use the same method register another T28 to other extension Q2 How do I reset MyPBX back to the factory default settings A2 To perform a reset please follow steps below Step 1 Hold down the Reset button on the back of the unit for 5 seconds and watch the LEDs on the front of the MyPBX When the status LED turns red let go of the reset button Step 2 When the RUN status LED starts blinking M
94. ets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The UU will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Page 77 e Yeastar MyPBX Enterprise User Manual Example 1 NXXXXXX will match any 7 digits phone number Example 2 1NXXNXXXXX will match a phone number starting with a 1 followed by a 3 digit area code and then 6 digit number Strip digits from front Allows the user to specify the number of digits that will be stripped from the front of the phone number before the call is placed For example if users must press 0 before dialing a phone number one digit should be stripped from the dial string before the call is placed Prepend these digits before dialing These digits will be prepended to the phone number before the call is placed For example if a trunk requires 10 digit dialing but users are more comfortable with 7 digit dialing this field could be used to prepend a 3 digit area code to all 7 digit phone numbers before calls are placed Password The route password can be used to protect this route from being accessed without a password T 38 Support Enable T38 fax in this outbound route Only for SIP Trunk Rrmemory Hunt Round robin with memory remembers which trunk was used
95. fice Closed Timing Business Days Add Office Hours Name Details Mon 08 30 12 00 14 00 18 00 19 00 22 00 Tue 08 30 12 0094 00 18 00419 00 22 00 Sat 08 30 12 00 00 00 00 00 00 00 00 00 default Holidays zb Add Holiday Note Besides business days and office hours public holiday could be set as well Those holidays would be treated as non office time No Holidays Defined Figure 6 54 Page 99 e Yeastar MyPBX Enterprise User Manual 1 General Enable or Disable Business Hours Click it to enable it or not on web directly Enable Office Closed Timing By dialing 81 81 is default on an extension will force the office time closed for the device whatever the general setting is Enable Office Timing By dialing 82 82 is default on an extension will force the office time enalbed for the device whatever the general setting is Disable Office closed timing By dialing 081 081 is default on an extension will disable the Office Timing or Office Closed Timing 2 Add office hours You can setup the business hours here 3 Add Holiday You can setup the holidays here If a time period is configured as both Holidays and office hours it will be treated as Holidays 6 6 3 Feature Codes There are many feature codes available in MyPBX which allow users to dial from extension side to realize the exact feature Page 100 D Ze Yeastar MyPBX Enterprise User Manual d One Touch Recon E d
96. harge Click Recharge and then choose the extension and put in the amount Available Extensions Selected Extensions 300 Total Charge En e sw Save 3 amp Cancel Figure L 16 In this example the selected extension 300 recharges 50 respectively Page 182 D Ze Yeastar MyPBX Enterprise User Manual 2 Clear balance Clear Balance Available Extensions Selected Extensions 300 sw Save 3 Cancel Figure L 17 In this example the chosen extension 300 s balance will be cleared 2 2 4 Call Logs It s the history of all calls generated by extensions You can download delete and search the records by date and or extension number A Ose COR 8 Gage Ine Zei COR ZE Goentzai Ire Seiected COR Search Cosaton app Mites mena Elenen Stan Searching Ween 3 2 Cals 2 Tow Donsin HD Awape Durfee 40 dd Sperar d 004 ak 4 te 3 7 P01 1h Tee 2013 04 11 0920 95 13 44 11 60 2708 sz SO D M2 Ha 1136 18830270400 2013 04 11 0021 10 2013 44 11 G0 27 57 ZE to 0032 Total 2 View 25 Cel Figure L 18 Start Search When there are a great number of calls you can query call logs by time and extension number Calls The total number of the calls Total Duration The total duration of all calls Average Duration The average duration of all the calls Page 183 e Yeastar MyPBX Enterprise User Manual Expense The total expense of all calls Download and delete CDR You can click Download th
97. his page 2 2 1 Extensions Total Charge 7 000000 Eost amb 99600 IA E e RT Prapantnert 2013 04 06 10 38 42 4 Kaal 291 Fres P t Prapayrnert 20110 1205 142177 d kd n 3 Free t i n Prapuyrnant 3133400 19 98 82 r 7 33 KE Free t p Prepayment 2013 44 06 18 Mi hz me Me Frae i i 9 Prepayment 2013 44 08 ELE EP 4 gt wr ws Free 8 UEI D Preparer 7013 94 08 19 9 49 E d Total Show t 6 View z Lei Figure L 9 Total Charge The total charge of all extensions Book Balance The total balance of all extensions Click E4 to edit the extension settings Edit Extension mm Extension 300 Name 300 Password 300 Status Limit Credit 0 e Pay Type Prepayment vw Save E Cancel Figure L 10 Extension Extension number un editable Page 178 e Yeastar MyPBX Enterprise User Manual Name You can rename the extension to whatever you want The extension name here and the extension name in PBX extension page will be changed to the same as the changed one whichever changes Password The extension s password which is always the same as the voicemail PIN on extension page Status Administrator can set it to Free or Locked If it s locked this extension can t make outbound calls Limit Credit If Prepayment is chosen when your balance is below the limit of credit your outbound call will be blocked If Post payment chosen the limit of credit means the maximum money you can o
98. icemail and recording files are not included Note2 When you have updated the firmware version it s not recommended to restore using old package Lop tp a Now Gaciig ew Upload a Backup List Of Previews Configuration Backups Figure 5 16 5 3 6 Reset and Reboot We can reset or reboot MyPBX Enterprise via web directly in this page Reset to Factory Dalat Figure 5 17 Reboot System Warning Rebooting the system will terminate all active calls Reset to Factory Defaults Warning A factory reset will erase all configuration data on the system Please do not turn off the system until the RUN light begins blinking Any power interruption during this time could cause damage to the system Page 31 e Yeastar MyPBX Enterprise User Manual 5 3 7 Alert Settings If the device is attacked the system will notify users the alert via call or E mail The attack modes include IP attack and Web Login More details for the system security configuration please refer to APPENDIX B MyPBX Security Configuration Guide Alert Settings h Attack Type Phone Notification E mail Notification IPATTACK WEBLOGIN Figure 5 18 1 IPATTACK When the system is attacked by IP address the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule 1 Phone Notification Settings PHONE Notification Whether enable phone notification Number The numbers could be set for alert notifica
99. ja veth offen uar o fei corse r deat tothe fhasd D ocemerts lokia la rakette bida awi di cuddoddes prave oo thet Of pou hove za eetect fa brang heci bio Hetzt G CG Tt la hestia bije wath tritt rested ume ad othe gt vere Of ftot tit Pree Got ha Doe baia welt theese rege v Chat thw k ks crt Ore rehani herne hes FA G t rehani utet bo Charege re Ma Loan Wee daai harna eee Li w rktrar Freet tags bo sor tte iiis io be thues wit ofa Oott ci Out ahai ae A weltes Faa a H Figure 5 19 Step 1 Choose a window based computer that is always in service Step 2 Create a folder Step 3 Create a text file named status txt in the folder Step 4 Share this folder Then we need input the Net Disk information in step2 page Ip Org aina pe tr ezlsezAl lorsy st Lg Gpzsd Hp Mi Siep Stup d Slap J Step 2 Input the Nei ak properties Net Ditsk Hort IP Mat Dsk Share Narre Met Itek Access Lisa Mare Net Dist Access Password Mowe fies created tetera 5 el days ago aw sen A Cancal Figure 5 20 Net Disk Host IP Change this to the IP address of the computer where backup files will be stored Net Disk Share Name Change this to the name of the shared folder where backups will be stored Page 37 e Yeastar MyPBX Enterprise User Manual Net Disk Share Username The user name used to log into the network share Leave this blank if it is not required Net Disk Share Password The password used to log into
100. le with the action is accept or it may be dragged into the blacklist Enable Firewall Disable Ping Firewall ts not n Drop All enabled Figure B 12 Step 2 Add a common rule to accept local network access Create a common rule to allow the all the IP addresses of the local phones to access MyPBX server For example if the IP addresses of the local network are 192 168 5 1 254 the configurations could be as below Name LocalNetwork Protocol BOTH Port 1 65535 IP 192 168 5 0 255 255 255 0 Action Accept Edit Firewall Rule Name LocalNetwork Description Protocol UDP Le Port 1 65535 IP 192 168 5 0 f 255 255 255 0 MAC Address Action Accept w Save L Cancel Figure B 13 Step 3 Create common rules to accept remote extensions or remote administrators if you use SIP trunk please accept the provider s host as well Note If there are no remote extensions the rule is not required Page 139 Ze Yeastar MyPBX Enterprise User Manual Set up the firewall rule to allow the public IP address of remote extensions to access MyPBX server e g 110 111 132 6 the configurations could be as below Name Remote Extension Protocol BOTH Port 1 65535 IP 110 111 132 6 255 255 255 255 Action Accept Edit Firewall Rule Name RemoteExtension Description Protocol sw Save Cancel Figure B 14 Step 4 Configure auto blacklist rules Auto
101. lete it first then recreate it again 1 General Edit Extension 605 A General Other Settings General Extension em Pot 1 Name Caller ID 605 Voicemail Enable Voicemail Le Voicemail Access PIN 6 605 Mail Setting Enable Send Voicemail Email Address Po Note Please ensure that the section SMTP Settings for Voicemail in the Voicemail Settings have been properly configured before using this feature Flash Hook Flash Detection S 1000 ms Group Pickup Group D Call Duration Setting Max Call Duration 5 Figure 6 3 Extension The numbered extension i e 1234 that will be associated with this particular User Phone Port The extension correspond port Name A character based name for this user e g Bob Jones Caller ID The Caller ID CID string will be used when this user calls another internal user 2 Voicemail Enable Voicemail Page 40 e Yeastar MyPBX Enterprise User Manual Check this box if the user should have a voicemail account Voicemail Access PIN Voicemail Password for this extension i e 1234 3 Mail Setting Enable Send Voicemail Once enabled the voicemail will be sent to the below email address as an attachment Send Voicemail to Email Address This option defines whether or not voicemails Fax is sent to
102. line number that expected by Skype Connect and some other SIP service providers Leave this field blank if it s no required Maximum Channels Controls the maximum number of outbound channels simultaneous calls that can be used on this trunk Inbound calls are not counted against the maximum Set as 0 to specify no maximum Caller ID Specify the caller ID to use when making outbound calls over this trunk The caller ID set in the extension screen will override the caller ID setting in the VOIP trunk screen Please note that not all the service providers support this feature Contact your service provider for more information DOD DOD Direct Outward Dialing means the caller ID displayed when dialing out before configure this please make sure the provider supports this feature Associated Extension The extension make call out via IAX Trunk will display the associated DOD 6 2 2 2 Service Provider This is service provider trunk peer to peer mode which authorized using IP address only If you have got a trunk with IP address only please choose this type Page 4 e Yeastar MyPBX Enterprise User Manual Edit Service Provider Trunk SbPDS Support Tel Type Provider Name HostnamelIP 1921684141 1 5060 Maximum Channels 0 Codecs First aam Second ulaw Third GSM Fourth None EN Fifth None EN Transport UDP Qualify F DTMF Mode ric2833 EN DOD Settings Global DOD
103. ll MyPBX will call the number with its outbound route Note 1 If you d like to use callback feature please make sure if it s enabled on the inbound route setting panel 2 No callback rules needed to be set if the trunk supports call back with the caller ID directly ihe ioposmd Movies seting pan i i i i Allow Af Numbers Y E Add Callback Number Mo Callback Numbers Defined Add Catback Rules No Callback Rules Defined sw Save x Cancel Figure 6 65 Allow All Numbers If you want to apply Callback function to all incoming numbers please tick Allow All numbers Follow the step to use this function Step 1 Enable Callback Inbound Routes Choose Yes on Enable Callback to enable this function Edit Inbound Route pstnin General Route Name DID Number Extension Caller ID Number Distinctive Ringtone Enable Callback Yes Callback Settings Figure 6 66 Page 115 H Ze Yeastar MyPBX Enterprise User Manual Step 2 Create Callback number Add Callback Number Callback Number af Save La Cancel Figure 6 67 Step 3 Create Callback Rules You will need to create callback rules when the system should strip or add digits Add Callback Rules Trunk Name E1Trunk1 E1 Le Strip digits before dialing Prepend before dialing wf Save La Cancel Figure 6 68 Trunk Name Choose the trunk with callback rules Strip digits from front Define how
104. many digits will be stripped from the call in number before the callback is placed For example when you call from number 123456789 into MyPBX the caller ID is 0123456789 but you can only call 123456789 successfully from MyPBX trunk You should configure number 0123456789 as the call back number and strip 1 digit before the callback is placed Prepend before dialing Define digits added before a callback number before the callback is placed For example the call in number Caller ID is 123456789 MyPBX need to send 9123456789 to its trunk when call to this number You should configure 123456789 as the call back number and add 9 before the callback is placed You can add w for analog trunks for some delay too 6 7 5 DNIS Settings DNIS Dialed Number Identification Service is a telephone service that identifies for the receiver of a call the number that the caller dialed Page 116 8 Ze Yeastar MyPBX Enterprise User Manual Add DNIS X Trunk Name E1Trunk1 E1 E Enable DNIS DNIS Name DID Number sf Save Le Cancel Figure 6 69 Note If DID is not configured here all the calls via this trunk will show the DNIS instead of the original caller ID 6 7 6 DISA DISA Direct Inward System Access allows someone calling in from outside the telephone switch PBX to obtain an internal system dial tone and make calls as if they were using one of the extensions attached to the telephone switch To use DISA a user
105. me If this option is set the arrival time of the message will be played back before the voicemail message begins playing Page 105 e Yeastar MyPBX Enterprise User Manual Allow Users to Review Messages Allow callers to review their recorded message before sending it to voicemail 2 SMTP Settings for Voicemail Note If you want to send voicemail messages as email attachments please configure this section SMTP Settings For Voicemail E mail Address mepbu sina com Passwor gu Sggggtgtgggeeg SMTP Server smip sna com Port Use SSL TLS to send secure message to servar U lest SMTP Settings Figure 6 57 E mail Address The E mail Address that MyPBX will use to send voicemail Password The password for the email address used above SMTP Server The IP address or hostname of an SMTP server that the MyPBX will connect to in order to send voicemail messages via email i e mail yourcompany com Port SMTP Port the default value is 25 Use SSL TLS to send secure message to server If the server of sending email needs to authenticate the sender you need to select the check box Note Must be selected for Gmail or exchange server After filling out the above information you can click on the Test Account Settings button to check whether the setup is OK 1 If the test is successful you can use the email safely 2 If test failed please check the above information is correct or network is proper
106. me slots the same hardware configurations and firmware version Note 2 Please configure the primary server first and configure the secondary server only after the running status of primary server becomes active Note 3 The virtual IP address inputted in this page will be the one used for registering in each IP phone Note 4 Before configuring the Email list in this page please configure the voicemail settings in PBX gt Basic settings and make sure the SMTP test successfully Note 5 Before configure the SMS list please make sure the SIM and GSM UMTS modules are installed well Page 29 e Yeastar MyPBX Enterprise User Manual Stop 1 Vorlty the basic informnmtios of the soryar Step 2 Configure the IP actress and hostname of the prenary end secomaary servers Step J Configure Hee Standby Sectegps Example Runny Sate Nh de Seconiary HostName Seconihery IF Figure 5 15 Mode Primary means the main unit Secondary means the standby unit Secondary Primary Hostname If this unit mode is primary then you need to input the hostname of standby unit vise versa if this unit is selected as secondary then the hostname of primary unit is required In brief you need to input each other s host name on this field IP You need to input each other s IP address on this field Access code To make an identification number to verify each other The number must be the same to both units Virtual IP addres
107. mp Distinctive Ringtone Enable Callback No Le Callback Settings Member Trunks Available Trunks Selected pstn5 FXO pstnb FXO pstni15 FXO pstn16 FXO GSM1I1V GSM E1Trunki E1 E11 Trunke E1 Britrunk13 BRI Figure H 1 DID Number Define the expected DID Number if this trunk passes DID on incoming calls Leave this field blank to match calls with any or no DID info Only service provider E1 trunks BRI trunks or SIP trunks need to be configured with this setting You can also use pattern matching to match a range of numbers The following patterns may be used X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 Page 161 e Yeastar MyPBX Enterprise User Manual 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The UU will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Extension Define the extension for DID number this field only valid when use E1 trunk for this inbound router You can only input number and in this field and the format can be xxx or xxx xxx The count of the number must be only one or equal the count of the DID number Destination If you don t set the extension you can set the destination of the
108. n sd Line Active Line3 Extension s Line Active Lined Extension T Line Active LineS Extension WE Line Active Lines Extension si Line Active F m Save x Cancel Figure 6 14 Extension Selected the extension number for IP Phone Label It is shown on the LCD for users to identify the account Line Active You can choose on off to enable disable the account respectively 4 Memory key settings In this page we can configure the DSS keys of IP phone one by one Add Phone Memory Key Key Type Value Line Extension DssKeyt WA It Sia Ir Dsskey2 va lh ien Sd Dsskey3 WA II Min I Dsskey4 WA lh Jinen Ir Dsskeys WA lh ien Ir Dsskey6 wa I nei hr DSSKeyr wa PI Minen Ir Dsskey8 WA II finn hr DssKey9 wa AOO ia H osko ma AOOO e O D D D DD DD D D E l Save A Cancel Figure 6 15 Page 5 ZS Ze Yeastar MyPBX Enterprise User Manual 5 Line keys settings We can configure the line key settings for this IP phone Add Phone General Codecs Line Memory Key Settings Une Keys Settings Line Keys Settings Key Type Value Label Line Extension Line Key 1 eS S aa a s LineKey2 wa II ss e KI O Line Key 3 w oe tines II Line Key 4 JI Stine II Line Key 5 3L J e tines EI Line Key 6 a CT dines II w Save CH Cancel Figure 6 16 6 1 2 4 Not configured phone In this section MyPBX will scan all the supported IP phones and display her
109. neral Preferences Ring Timeout 30 S MAX Call Duration 6000 S Maximum Concurrent Calls 0 Music On Hold calmriver Le Tone Region United States North America Le HTTP Bind Port 30 FXO Mode FCC EN Virtual Ring Back ToneW No Distinctive Caller ID No Follow Me Prompt Yes Music on hold for Follow Me Default Invalid Phone Number Prompt Busy Line Prompt MILIE Dial Failure Prompt Figure B 1 Page 133 ZS Ze Yeastar MyPBX Enterprise User Manual 1 2 Change the default password for the web GUI System gt System Preferences gt Change Password Change Password Change Password Enter Old Password Enter New Password Ir Retype New Password Ir Figure B 2 2 Disable SSH on LAN Settings Page 2 1 Disable SSH Select LAN Settings gt Enable SSH If external debugging isn t required please select No LAN Settings Hostname MyPBX IP Address 192 168 4142 Subnet Mask 255 255 254 0 Gateway 192 168 5 1 Primary DNS 192 168 5 1 secondary DNS fs IP Address fs Subnet Mask2 lt lt Figure B 3 2 2 Change the default password for SSH We can use the Linux command passwd to change root password of MyPBX 1 Login via putty exe Page 134 Le 9 Yeastar MyPBX Enterprise User Manual fre Pott Configuration Categor Session Logging Terminal Keyboard Bell Features Window Appearance Beh
110. ng Page 101 e Yeastar MyPBX Enterprise User Manual Attended Transfer Timeout The time out of transferring a call Blind Transfer Users may blind transfer an incoming call by dialing 03 on their phone 03 is default setting Call Pickup Users may pick up an incoming call by dialing 4 on their phone 4 is default setting Extension Pickup Users may pick up a specific extension s incoming call by dialing 04 extension number on their phone 04 is default setting Intercom Define the feature code that is used to dial an extension in intercom mode For instance setting this value to 5 would allow you to initiate an intercom call with extension 501 by dialing 5501 Normal Spy In this mode you can only listen to the extension being spied for example you can dial 90501 to monitor extension 501 Whisper Spy In this mode you can listen whisper to the extension being spied for example dialing 91501 to listen to extension 501 you can also talk with 501 too Barge Spy In this mode you can barge in both extensions involved the call for example dialing 92501 to barge in and talk with all the extensions inside 2 Call Park Preferences Call Parking User may park an incoming call on his own telephone by pressing 6 6 is default setting Extension range used to park calls User may park an incoming call on a designated extension at first and then pick up the call again on any other exte
111. ng number DOD Direct Outward Dialing Number Associated Extension The extension make call out via BRI Trunk will display the associated DOD Page 66 D Ze Yeastar MyPBX Enterprise User Manual PSTN trunk The public switched telephone network PSTN is the network of the world s public circuit switched telephone networks Analog Trunk Figure 6 24 Click edit to configure more details Edit Analog Trunk pstn13 Trunk Name pstn13 Volume Setting 40 fl Busy Detection Busy Detection Busy Count Busy Interval Busy Pattern Frequency Detection Busy Frequency Polarity Detection Advanced Options Caller ID Stat Ring Caller ID Signaling Bel USA Caller ID Detection Yes x wf Save L Cancel Figure 6 25 Trunk Name A unique label used to identify this trunk when listed in outbound rules incoming rules etc Ex pstn5 Volume Setting Used to modify the volume level of this trunk Normally this setting does not need to be changed Page 67 e Yeastar MyPBX Enterprise User Manual 1 Busy Detection Busy Detection Busy Detection is used to detect far end hang up or for detecting a busy signal Select Yes to turn this feature on Busy Count If Busy Detection is enabled it is also possible to specify how many busy tones to wait for before disconnecting the call The default is 4 but better results can be achieve
112. nsion Number of seconds a call can be parked before it is recalled Page 102 e Yeastar MyPBX Enterprise User Manual Defines the number of seconds that a call can be parked before it is recalled to the station that parked it 3 Call Forwarding Preferences Reset to Defaults Users may reset all call forward defaults by calling 70 on their phone 70 is default setting Note When reset to defaults The call forwarding settings will be configured as follows Always forward Disabled Busy forward to Voicemail Enabled No answer forward to Voicemail Enabled Do not disturb Disabled Enable Forward All Calls Users may enable always forward by calling 71 on their phone 71 is default setting Disable Forward All Calls Users may disable always forward by calling 071 on their phone 071 is default setting Enable Forward When Busy Users may enable busy forward by dialing 72 on their phone 72 is default setting Disable Forward When Busy Users may disable busy forward by calling 072 on their phone 072 is default setting Enable Forward No Answer Users may enable no answer forward by calling 73 on their phone 73 is default setting Disable Forward No Answer Users may disable no answer forward by calling 073 on their phone 072 is default setting Forward to number Users may activate call forwarding by dialing this feature code followed by the extension or phone number to forward all
113. ntact Only works with snom phone Page 53 P e Yeastar MyPBX Enterprise User Manual Add Contact x Type D ESN Group None B Nick Name P Favorite No EN Organization Te bi Email Birthday First Name Family Name Office Number Mobile Number Home Number Sub Number Sub Name Sub Number tAdd Sub Note wf Save La Cancel Figure 6 11 2 Upload Phonebook You can upload a phonebook before auto provision which will be provisioned to the IP phone when using auto provision feature to configure your IP phones The format of phonebook should be xml Note All the existing phonebooks of the IP phone will be replaced automatically if the phonebooks are configured in this way 6 1 2 3 Configure phone Let s take provisioning yealink as an example Create New Phone have two modes Create New phone in webpage and Upload the IP Phone s configure file Add new phone via webpage Page 54 e Yeastar MyPBX Enterprise User Manual Click Add Phone and fill in the corresponding information in the popup window Add Phone General Codecs Memory Key Settings Line Keys Settings Enabled Yes B NewConfig No sl MAC Address 001565 Name Manufacturer Yealink Phone Type Call Waiting Enabled Key As Send Le Auto Redial Disabled Auto Answer Disabled e Phone Book Enabled Line El Une Extension Label Line Active E Line Extension Label Line Active E
114. ntication Leave this blank if not required Password Password of SIP account From User All outgoing calls from this SIP Trunk will use the From User In this case the account name for SIP Registration in From Header of the SIP Invite package Keep this field blank if not needed Online number Define the online number that expected by Skype Connect and some other SIP service providers Leave this field blank if not needed Maximum Channels Controls the maximum number of outbound channels simultaneous calls that can be used on this trunk Inbound calls are not counted against the maximum Set as 0 to specify no maximum Caller ID Specify the caller ID to use when making outbound calls over this trunk The caller ID set in the extension screen will override the caller ID set in the VOIP trunk screen Please note that not all the service providers support this feature Contact your service provider for more information Outbound Proxy Server A proxy that receives requests from a client even though it may not be the server resolved by the Request URI Codecs Define the codec for this sip trunk and its priority Note To change the codec type and priority of this trunk please create it first it will appear when you edit it again Transport This will be the transport method used by the SIP Trunk This method is given by the SIP trunk provider The options are UDP default or TCP or TLS Enable SRT
115. on could be as below Name VolPTrunk Page 141 e Yeastar MyPBX Enterprise User Manual Protocol UDP Port 5060 5060 IP 110 5 14 6 255 255 255 255 Action Accept Edit Firewall Rule Name VolPTrunk Description Protocol UDP Le Portt 5060 5060 IPP 110 5 14 6 P20 200 ZA Zu MAC Address Action Accept e w Save L Cancel Figure B 18 Step 6 Add a firewall rule to accept the remote access of HTTP port For example if the remote access IP is 110 5 14 6 and the port is 80 the configuration could be as below Name RemoteHTTP Protocol TCP Port 80 80 IP 110 5 14 6 255 255 255 255 Action Accept Page 142 gt Yeastar MyPBX Enterprise User Manual Edit Firewall Rule Name RemoteHTTF Description Protocol Deg 110 5 14 6 1255 255 256 255 Action Accept Mo Save 8 Cancel Figure B 19 Step 7 Add a firewall rule to accept remote access of SSH port For example if the remote access IP is 110 5 14 6 and the port is 8022 Note If the remote access of SSH port is not needed this rule is not required Name RemoteSSH Protocol TCP Port 8022 8022 IP 110 5 14 6 255 255 255 255 Action Accept Edit Firewall Rule Name RemoteSSH Description Protocol Pont Pas 110 5 14 6 255 256 265 255 MACAddess gt o Action w Save x Cancel Figure B 20 Page 143 e Yeastar MyPBX Enterprise User Manual Step 8 Add
116. ons Settings 2 1 1 Global It s allowed to enable disable the Billing feature when it s activated successfully Note For usage of the following eddon please purchase activation code from your equipment provider Billing System ie The bimg aysien wel charge af quilouwid cable cree atiived Ta enaus hel ercennrncwrrate Gidboure calle paara vet the telany thethixts aad Se l chaige for the edetsion 10 atours Cal Geo afd enough Salance 5 Ot sata RANT T G itrad yria nidiet DISA and Daiba Horta ia Figure L 6 Click Disable to disable it temporarily Mate For usage of the follawing sudon pleases purchase activahen code from your equipitient provider Billing System 1 nahisi Tra Oting aratam wal charge af auido i Se the edention ip Koare cal Sermo es itu 1 ma is i e A Ai CALE OG Did hing rrefttcha wie fechiange S ol Ltnalte Figure L 7 Click Apply changes to take effect you can also enable it again Nate For usage cf ihe following ster please purchase ettivetion cage from your equepment providet Billing System rr The wlng Sestarn et change aff eisDound Calls Once audiet To enews Mat an extencuore can mabe Gouda lease set Me biling manoda ant recharge tw Se fre peterson So acguere Citroen and enough balance NIT Hi med sor ce umet Q Enso Figure L 8 Page 177 Ze Yeastar MyPBX Enterprise User Manual 2 2 Billing settings Extensions and rates configurations can be changed on t
117. ording and route the caller to the requested destination for example Welcome to XX company for sales press 1 for technical support press 2 for operator press QO etc The system will transfer the call to corresponding extension according to DTMF digits inputted by the user Add IVR Enodis Direet Dial akome SRO Yea Figure 6 37 There is a default IVR here we can edit it directly or add IVR by yourself Page 80 ZS Ze Yeastar MyPBX Enterprise User Manual Edit IVR welcome Number eso OoOO O NameW welcome Prompt CEAMSE Custom Prompts Repeat Count Key Timeout Enable Direct Dial d Keypress Events Key Destination Connect to Extension Extension 300 e 0 1 2 3 4 5 7 D g E a Timeout Extension 300 e Invalid Connect to Extension Extension 300 e w Save F3 Cancel Figure 6 38 Number MyPBX treats IVR as an extension you can dial this extension number to reach the IVR from internal extension Name A name for the IVR Prompt The prompt recording that will be played when this IVR is reached Repeat Count The number of times that the selected IVR prompt will be played Key Timeout Wait for the user to enter a new extension for a specified number of seconds Page 81 e Yeastar MyPBX Enterprise User Manual Enable Direct Dial Allow the caller to dial other extensions number directly Key Press Events A
118. ore handling the call as per the extension s Follow Me settings Default value is 30s MAX call duration The absolute maximum amount of time permitted for a call A setting of O disables the timeout Default value is 6000s Maximum concurrent calls Maximum concurrent calls limits Default value 0 means no limit Music on hold Used to set hold music for the system Tone Region Please select your country or nearest neighboring country to enable the default dial tone busy tone and ring tone for your region Page 97 H Ze Yeastar MyPBX Enterprise User Manual Note please reboot the system to take it effect HTTP bind port Web Access Port Port to use for HTTP sessions Default 80 Note please reboot the system to take it effect FXO Mode FXO port s operation mode Virtual Ring Back Tone It s only for GSM UMTS trunk Once enabled when the caller call out with GSM UMTS trunks the caller will only hear the virtual ring back tone generated by the system before callee answers the call Distinctive Caller ID When incoming calls are routed from ring group queue IVR the caller ID displays with the name of ring group queue IVR for example 5503302 ringgroup_default Note To display IVR s name please press the key instead of the extension number directly Follow Me Prompt When set Follow me to Transfer to number on the extension page e g when 500 is busy transfer to 501 while 500 is busy the call
119. ot take effect when it s ringing as an agent Page 82 8 Ze Yeastar Add Ring Groug MyPBX Enterprise User Manual az era et delat Figure 6 39 WOMP 30 1 SiP MASI MSP SSP ss There is a default ringgroup you can edit it or create a new one Edit Ring Group ringgroup default Ring Group Name Ring Group Number Strategy Seconds to ring each member 60 Ring Group members T Available Extensions 300 SIP 301 SIP Ring all simultaneously Selected Destination If No Answer CO End Call Si Extension Voicemail Destination IVR Ring Group O Conference Room Extension 300 EX Voicemail 601 EX IVR welcome e Ring Group ringgroup Conference Room 64 Queues Queues h wf Save a Cancel Figure 6 40 Ring Group Name This option defines a name for this group i e Sales Ring Group Name is a label to help you identify this group in the group list Ring Group Number This option defines the numbered extension that can be dialed to reach this group Strategy This option sets the Ringing Strategy for this Group The options are as follows 1 Ring All Simultaneously Ring all available Extensions simultaneously 2 Ring Sequentially Ring each extension in the group one at a time Seconds to ring each member 1 If the strategy is Ring All Simultaneously it means set the number of Page 83
120. other firewall rules by yourself For example if you are using features about email you should add the firewall rules for the SMTP server and POP3 server Step 9 Enable Drop all If this feature is enabled all the packets and connection that do not match the rules would be dropped Note Before enable this feature please add a rule to accept the local network access or the server might not be accessed General Preferences General Settings Note 1 You mustresootthe system after enabling or disabling firewall ZS strongly recommended to add local network address to a common rule with the action is accept or it may be dragged into the blacklist VIO Enable Firewall l J Disable Ping Firewall is not VO Drop AIl enabled Figure B 21 Step 10 The Configuration of firewall settings is completed See as below figure Page 144 Ze Yeastar MyPBX Enterprise User Manual General Preference Apply Changes General Settings Note 1 You mustrebootthe system after enabling or disabling firewall 2 tis strongly recommended to add local network address to a common rule with the action is accept or it may be dragged into the blacklist Enable Firewall Disable Pin fil Firewall is not V Drop Al E Drop AR enabled t Common Rules a Add Rule Name Protocol MAC Address Port 2 ACCEPT LocalNetwork UDP 192 168 5 0 255 255 255 0 SZ 43 4 ACCEPT RemoteExtension BOTH 110 1
121. owed to register this extension number 10 Mobility Extension MyPBX allows you to use your mobile phone as extension If you set your mobile phone as mobility extension and then you call MyPBX with this mobility phone you will hear a dial tone MyPBX will recognize your call as a call from an extension You can dial the number of other extensions Your caller ID will be the number of your extension or dial out via outbound routes just like dialing from your extension Note If callback is enabled in the inbound route the mobility extension function of this inbound route will be disabled 11 Spy Settings MyPBX allows extension to monitor barge in other conversation Once this feature is enabled the extension has the ability to monitor barge in other calls using the feature codes for each spy mode refer to Feature Codes page for more information Page 49 e Yeastar MyPBX Enterprise User Manual spy modes There are 4 spy modes available for choice General spy you have the permission to use the following 3 modes Normal spy you can only hear the call but can t talk Whisper spy you can hear the call and can talk with the monitored extension Barge spy you can hear the call and talk with them both Note for example if 500 want to monitor extension 501 we need to enable the allow being spied for 501 and choose the spy mode for extension 500 Then pick up 500 and dial feature codes 501 to start moni
122. owing Bell bell202 as used in the United States Page 68 e Yeastar MyPBX Enterprise User Manual v23_UK suitable in the UK v23_Japan suitable in Japan v23 Japan pure suitable in Japan DTMF suitable in Denmark Sweden and Holland Caller ID Detection For fxo trunks this option forces MyPBX to clarify Caller ID incoming calls GSM UMTS Trunk GSM UMTS trunks are supported in MyPBX Enterprise if you have got the GSM UMTS module and SIM cards installed One GSM UMTS trunks support only one SIM card for one concurrent call E SMUT S Truk Irunk Herme Port Trp LSK 1 La Figure 6 26 Click edit to configure more details General Trunk Name amp GSM1 Volume Setting 40 PIN Code wf Save Cancel Figure 6 27 Trunk Name A unique label used to identify this trunk when listed in outbound rules incoming rules etc Ex GSM9 Volume Setting Used to modify the volume level of this trunk Normally this setting does not need to be changed Pin Code Please enter your SIM card pin code here if your card has a pin code Page 69 Ze Yeastar MyPBX Enterprise User Manual 6 2 2 VoIP Trunk There are two types of VOIP trunk in MyPBX SIP and IAX in this page we can also configure the service provider trunk which doesn t need the use name and password for authorization when you have bought a trunk from provide with IP address only please choose service provider trunk
123. r MyPBX Enterprise User Manual Rate The rate of one billing unit Billing Unit If the rate is 0 2 and billing unit is 60 seconds the call you make will cost 0 2 per 60 second less than one billing unit will be regarded as one billing unit 2 Other Settings Add New Rate A Other Settings Days of Week sunday Initial Cost 0 Initial Time amp 0 seconds Apply to all extensions amp ig s Save 2 Cancel Figure L 14 Days of week Choose the weekly days on which this rate takes effect From amp To The time period of this rate takes effect in a day Page 181 Ze Yeastar MyPBX Enterprise User Manual Initial Cost amp Initial time If the Initial Cost is 0 2 and the Initial Time is 120 seconds means the first 120 seconds of this call will cost 0 2 Apply to all extensions Apply this rate to the following extensions or just tick Apply to all extensions to apply to all 2 2 3 Recharging History Click Recharging History to check the details You can also clear all balance Fora iy Gee Balance Total Charge ead pect args ate ree ET n gem hi 2013040819353 ms 0 j t zom 2017 04 08 19 91 OF md 9 1 U aon 2013 44 08 19 38 52 KA 9 1 i zamin 2013 06 08 193353 wi 1 d zoan 2013 04 08 19 4 52 333 9 j 1 Stop 2013 04 08 19 4 S2 a4 g 1 1 aamin 2010 1205 11 2409 CN H 1 1 aonn Total Show TT Frey miis View 25 el Figure L 15 1 Rec
124. re firmware version or the disk usage of MyPBX A Product Type MyPEX Enterprise RI Hardware Version Yi Di 0000 0000 fermware 10 17 0 36 Uptime 1 65 59 up 40 min i tenough dyi HACE or he Te ch woiceat rr ng gd tecor Abe inc Ji ling We wai Su aulormtatcaly Getetec ast 2333 Notectt Ty Disk Usage Qsed Totel 1 nlocks uses flash 6060 131072 58 DQeed Totel 1 blocke l uret Hen 3169102 744 al Figure 4 3 Page 13 Ze Yeastar MyPBX Enterprise User Manual 4 2 2 Network Status In this page the IP address of LAN and WAN port will appear if OpenVPN and Vlan are configured well they will be display here too amass Pee Hostname pts MAC Ad enn OF 04214 02290 08 IP Address 192 165 5 595 beet Mask 298 284 254 0 Legtgegg 192 168 5 1 Prenery DNS Led 208 5 Statue connect MAC Adnan 02 54214502 50 08 IP Address 192 165 5 233 Seteot Mask 256 nr nz Gateway 153 347 1 1 Pranety OWS 192 168 1 6 Typa Stetsc IF Address Figure 4 4 Page 14 Be g Yeastar 5 System Click mito access MyPBX Enterprise User Manual In this page we can configure the network settings firewall settings storage management and some other preferences like firmware update and hot standby 5 1 Network Preferences 5 1 1 LAN Settings LAN Settings DHCP Enable SSH Hostname IP Address Subnet Mask Gateway Primary DNS Secondary DNS IP Address2 Su
125. re not case sensitive Note The MAC address will be changed when it s remotely device so it will not be working to filter using MAC for remote devices Page 25 e Yeastar MyPBX Enterprise User Manual Action Accept Accept the access from remote hosts Drop Drop the access from remote hosts Ignore Ignore the access 5 2 2 IP blacklist You can set some packets accept speed rules here When a IP address which hasn t been accepted in common rules sends packets faster than the allowed speed it will be set as black IP address and blocked automatically Becket Rules Lod Hie No Auto Black IP Address IP Hiachltat No Auto Black IP Address Figure 5 10 1 Blacklist rules We can add the rules for IP blacklist rate as your demand Add Auto Blacklist Rules x Port Protocol UDP EN IP Packets t Time Interval seconds af Save a Cancel Figure 5 11 Port Auto defense port Protocol Auto defense protocol TCP or UDP IP Packets Allowed IP packets number in the specific time interval Time interval The time interval to receive IP packets For example IP packets 90 time interval 60 means 90 IP packets are allowed in 60 seconds Page 26 H Ze Yeastar MyPBX Enterprise User Manual 2 IP blacklist The blocked IP address will display here you can edit or delete it as your wish 5 3 System Preference In this page we can set other system preference like the password for admin
126. ry again Page 173 D 9 Yeastar MyPBX Enterprise User Manual APPENDIX L Billing Addon L 1 How to activate Billing Addon To activate the Billing Addon please offer the MAC of LAN port of your MyPBX which you can find in the motherboard or the enclosure of MyPBX Here is the screen shot of MAC address TTT C F4B549050004 T 1549050005 Figure L 1 In this example the MAC address of LAN port is F4B549050004 Note 1 Billing Addon is avilable in MyPBX enterprise U100 U200 U300 U5XX 2 The MAC of LAN port is the key when purchasing the license Please contact our reseller dealer from whom you get your MyPBX to purchase the activation license Page 174 9 Yeastar MyPBX Enterprise User Manual Steps to activate Billing Addon 1 Click Addons label to switch to the billing system activation page Morte For usage of the futwerng aceon eg purchases actrwaton code fram paur equiqerrent prietaar Biking System uco reese 4 The baling syren afl charge of tebrandi coh once acteed fe eroas tard co pete atterd cole pers bt te Sg retan ee coc Range tw Eu r rag Is ec tee CA ANTALA Are AE Tags Qij rusi WERA 8 heey neers ewi UOA eet cyber hertan amdi be fered gem 3 Figure L 2 2 Click Install and input the license you purchased click Active Biting bisten oa St 8 Actives Code RSP REE FEDAS RE err F CND a Ste He Leni Figure L 3
127. s To fill in a virtual IP address includes mask which is always points to the currently activated unit Customer can register IP phones through this virtual IP address Please make sure the virtual IP add includes mask is the same on both units but different from their former IP address Network Connection Detection Generally it requires the IP address of the router or gateway that connects both units MyPBX will connect another unit through this IP address Down Notification The way of informing customer that the system down Keep Alive Every 2 seconds a package will be sent from one unit to another which can test whether they are working properly Dead Time The default setting is 120 seconds If there s no response within 120s after one receiving a package from the other then the normal working unit will figure the other unit is dead and send an email or SMS to report the failure Disk Synchronization It works for synchronizing the data on hard disk only Page 30 H Ze Yeastar MyPBX Enterprise User Manual such as the call recording files and CDR files saved in disk The configurations in MyPBX will not be influenced by this feature Two options are available timing synchronization and real time synchronization 5 3 5 Backup and Restore We can backup up the configurations before reset MyPBX Enterprise to factory defaults and then restore it using this package Notel Only configurations custom prompts will be backed up the vo
128. server allows clients to find out their public address the type of NAT they are behind and the internet side port associated by the NAT with a particular local port This information is used to set up UDP communication between the client and the VOIP provider and so establish a call External IP Address The IP address that will be associated with outbound SIP messages if the system is in a NAT environment External Host Alternatively you can specify an external host and the system will perform DNS queries periodically This setting is only required when your public IP address is not static It is recommended that a static public IP address be used with this system Please contact your ISP for more information External Refresh Interval If an external host has been supplied you may specify how often the system will perform a DNS query on this host This value is specified in seconds Page 109 e Yeastar MyPBX Enterprise User Manual Local Network Identification Used to identify the local network using a network number subnet mask pair when the system is behind a NAT or firewall Some examples of this are as follows 192 168 0 0 255 255 0 0 All RFC 1918 addresses are local networks 10 0 0 0 255 0 0 0 Also RFC1918 172 16 0 0 12 Another RFC1918 with CIDR notation 169 254 0 0 255 255 0 0 Zero conf local network Please refer to RFC1918 for more information NAT Mode Global NAT configuration for the s
129. tandalone embedded hybrid PBX for medium businesses and remote branch offices of larger organizations 1 300 users per site MyPBX also offers a hybrid solution a combination of VoIP applications using legacy telecom equipment alternative for enterprises who are not yet ready to migrate to a complete VoIP solution 1 1 Features EE More info please click http www yeastar com Products MyPBX Enterprise asp Page 5 H Ze Yeastar MyPBX Enterprise User Manual 1 2 Hardware Specifications 1 2 1 Exterior Appearance Front Panel o Figure 1 1 MyPBX Enterprise Front Panel Identifying Green LED Indicates correct power is being supplied to the unit Green LED Indicates the MyPBX Enterprise is fully functional Red LED Indicates presence of an FXO GSM port Orange LED Indicates presence of a BRI port Green LED Indicates presence of an FXS port LED Blinking Red blinking No connection between FXO port and PSTN or no SIM card inside the GSM UMTS modules LED Alternating Red and Green slow blink FXO port is receiving an incoming call LED Alternating Red and Green fast blink FXO port GSM UMTS channel is in use LED Dual Green and Red slow blink FXS port is ringing LED Dual Green and Red fast blink FXS port is in use or GSM UMTS port is in use Page 6 H Yeastar MyPBX Enterprise User Manual 4 2 System Setup 2 1 Connection Drawing hhk TTY LAN PST
130. tion users can setup multiple extension and outbound phone numbers Please separate them by e g 500 9911 if the extension has configured Follow Me Settings the call would go to the forwarded number directly Attmtpts The attempts to dial a phone number when there is no answer Interval The interval between each attempt to dial the phone number Must be greater than 3 seconds the default value is 10 seconds Prompt Users will hear the prompt while receiving the phone notification 2 E mail Notification Settings Note Please ensure that all voicemail settings are properly configured on the System Settings gt Voicemail Settings page before using this feature Page 32 e Yeastar MyPBX Enterprise User Manual E mail Notification Whether enable E mail Notification Recipient Name The recipients for the alert notification and multiple email addresses are allowed please separate them by eg 500 9911 Subject The subject of the alert email Email Content Text content support for predefined variables Variable names and corresponding instructions are as follows HOSTNAME Host name LOCALIP Local IP address SOURCEIP Attack source IP address DATETIME Occurred USERNAME User name CWEBLOGIN effective DESTMAC Attacks destination MAC CIPATTACK effective DESTPORT Attacks destination Port number CIPATTACK effective PROTOCOL Protocol type IPATTA
131. tion Time 120 Register Attempts 8 Register Timeout 20 Calling Channel Codec Priority Yes Video Support Yes Max Bit Rate 384 kb s DNSSRVLookUp No User Agent DER Figure B 7 3 2 Disable guest calls PBX gt Basic settings gt SIP Settings gt Advanced Settings gt Allow Guest Page 136 MyPBX Enterprise User Manual General NAT Codecs Qos Advanced Settings From Field From To Field INVITE 180 Ringing L Remote Party IDG C send trust Allow Guest No Pedantic No Le Session timers amp Accept Session expires 1800 5 Session minse 90 s Session refresher Was EN Figure B 8 3 3 Security Configuration for remote extensions If remote registration isn t required please disable it PBX gt Extensions gt FXS VoIP Extensions gt VoIP Extensions gt General gt VoIP Settings VoIP Settings NaTe E Qualify Enable SRTPO C Transport UDP f DTMF Mode RFC2833 A Register Remotely C Figure B 9 3 4 Set an enhanced password and enable IP restriction for extensions 1 Set a new extension password at the higher security level e g AJKSUp1G PBX gt Extensions gt FXS VoIP Extensions gt VoIP Extensions gt General gt Password Edit Extension 6010 Genera Other Settings General Type SIF s Eiensionsz 6010 Password AJK5Up1G Namen 6010 CallerID 6010 Figure B 10 Page 13
132. tion network to be accessed to by MyPBX Subnet Mask Specify the destination network portion Gateway Define which gateway MyPBX will go through when access to the destination network Metric The cost of a route is calculated by using what are called routing metric Routing metrics are assigned to routes by routing protocols to provide measurable statistic which can be used to judge how useful how low cost a route is Interface Define which internet port to go through 2 Static Route Rules You can add new static route rules here 5 2 Firewall Settings Firewalls are used to prevent unauthorized Internet users from accessing private networks connected to the Internet especially intranets All messages entering or leaving the intranet pass through the firewall which examines each message and blocks those that do not meet the specified security criteria In order to ensure the safe operation of the system we suggest to enable and configure firewall More detailed configuration and other safety related configuration please refer to APPENDIX B MyPBX Security Configuration Guide Page 23 e Yeastar MyPBX Enterprise User Manual 5 2 1 Firewall Rules U Nisibis Ping WP Oran ae I Common Rete 4 hri Ho Common Rules Defined Auto Defensa Adhd Ruke No Auto Defense Rules Defined Sere mm Cancel Figure 5 8 1 General Settings Enable Firewall Enable the firewall to protect the device You should reboot
133. toring when 501 is in a call If 500 choose normal spy it should dial 90501 to start monitoring If 500 choose whisper spy it should dial 91501 to start monitoring If 500 choose barge spy it should dial 92501 to start monitor If 500 choose general spy it can dial 90501 91501 or 92501 to start monitor 6 1 2 Phone Provisioning The Auto Provision sub menu provides users a method to Auto Provision IP Phone after the Express Setup process Note Auto Provision functions fully test with these models Yealink T12 T18 T20 T22 T26 T28 T32 T38 VP530 VP 2009 Snom 300 320 360 370 Polycom IP 6000 IP 7000 IP 32X IP33X IP430 1P450 IP550 IP560 VVX1500 Cisco IP7940 IP7960 Aastra 480i 480i CT 6757i1 6757i CT 6737i Grandstream GXP1450 GXP2100 GXP2110 GXP2120 Escene ES220 ES320 ES330 ES410 ES620 Fanvil C56 C58 C60 C62 News When provisioning Yealink and Snom IP phone MyPBX is not needed to be set as the only DHCP server any more Page 50 8 Ze Yeastar MyPBX Enterprise User Manual Uensial hor Yeats remeral tr Prose Boos Contgures Mone TT az Phone Ad Butt Phones Congue the Setected Phenes 5 Deep tre Seed Phones Tot Shee OD view 15 e Mac Adress List trot Configured Phose Cotfjue Pe Seiecad Pores T heetean Tol 30 Show LIP ue 15 ei 1 z J 4 021565 132128 Teale z WO asec Years a AE AMATZ UI WI eg Voador 3 DIE i Teai re m t SETZEN Veaire i 10 1566
134. traffic When the network capacity is insufficient QoS could provide priority to users by setting the value Page 111 e Yeastar MyPBX Enterprise User Manual SIP Settings General NAT Codecs 008 Advanced Settings From Field From EN To Field INVITE EN 160 Ringing Remote Party ID C send _ trust Allow Guest No e Pedantic No EN Dession Hmerenz Accept EN Session expires 1800 S Session minse 90 s Session refresher Uas Le Figure 6 62 5 Advanced Settings From Field Where to get the caller ID in sip packet To Field Where to get the DID in sip packet 180 Ringing It is set when the telecom provider needs Usually it is not needed Qualify Send check alive packets to the sip provider Remote Party ID Whether send Remote Party ID on SIP header Default no Allow Guest Whether allow anonymous registration extension Default no This option is used to avoid some anonymous calls by hackers More details for the system security configuration please refer to APPENDIX B MyPBX Security Configuration Guide Pedantic Enable pedantic parameter Default no Session timers Enable sesstion timer mode default yes Sesstion expires The max refresh interval Sesstion minse Page 112 e Yeastar MyPBX Enterprise User Manual The min refresh interval which mustn t be less than 90s Sesstion refresher Choose sesstion refersher the default is Uas 6 7 2
135. u set here will be shown as the caller ID 2 DOD Setting DOD Direct Outward Dialing means the caller ID displayed when dialing out before configure this please make sure the provider supports this feature Page 62 e Yeastar MyPBX Enterprise User Manual Global DOD Global direct outward dialing number DOD Direct Outward Dialing Number Associated Extension The extension make call out via BRI Trunk will display the associated DOD BRI Trunk Basic Rate Interface BRI 2B D 2B1D is an Integrated Services Digital Network ISDN configuration intended primarily for use in subscriber lines similar to those that have long been used for plain old telephone service The BRI configuration provides 2 bearer channels B channels at 64 k bit s each and 1 data channel D channel at 16 k bit s The B channels are used for voice or user data and the D channel is used for any combination of data control signalling and X 25 packet networking BRI Trunk Trunk Harma Don 4 Beil rurky GiT unii i Bril none Beil runs Figure 6 22 Click edit to configure the details of BRI trunks Page 63 e Yeastar MyPBX Enterprise User Manual Edit BRI Trunk Bril runk3 A Trunk Name BriTrunk3 Signaling BRI CPE Switch Type euroisdn PRI Dialplan unknown EN Reset Interval never e 5 PRI Local Dialplan unknown Overlap Dial no D PRI Indication Inband D Enable Facility Enabled
136. ueeeuveeeueeeuueeeuuenenuenautenaunens 39 Ze Yeastar MyPBX Enterprise User Manual Le EE 39 VOIP EXLENSION S EE 44 6 142 Phone PrOVISIONING EN 50 Oaa HEEN ee EE 59 627A VSical e ln 59 SE e EE Dn 70 6 3 OUTDOUNC Call Control EE 76 Gen OULD e leie el he 76 625 2 SDCEG Did SENOS ageet Een Ee 79 6 4 DOUNA Call COMO E 80 EE EE 80 SE RRO Sasa ewe cease E A AT T T E A E 82 E A D 84 irr CON eC Eelere 88 0 4 5 INDOUNG ROUTES EE 89 65 Au GIO cnan EE 93 SE ER WE e fg eier PROM EE 93 6 9 2 MUSIC ON HOLId Prompts EE 95 6 5 3 Syst m Prompts Settings E 96 6 0 Basic SCULINGS TEE 96 6 0 1 General PrererenCeS siisscccccessccedansssnedadentiesceseevasearynee A Arha 96 O PUSES ele TEE 99 6 0 3 EE HEES EES 100 6 6 4 Voicemail Se LUNG EE 104 6 7 Advanced SettingS ccccccesseeeeeeceeeeeeeseceeeeseennanneeeeeeesseeeeegnennnannees 107 CZA Ee gn La EH 107 EE EE 113 EE Eege 114 6 7 4 CallOac ke GENIN EEN 115 6 7 5 HR En e EE 116 Sy ae og Ee 117 AS PIN WSC EE acto EEE EAE A TEE EA ONEEN 118 6 7 CM e later gel e EE 120 EE SUES rs oss okt laces rcs dca phases EE 121 7 TROD OVS E 123 Fh Gali LOGS EN 123 D2 SV SCCM WOGS ee 123 E ee Zen E 125 OOO Le EE 125 Oy USS MVPD eebe 126 9 1 Make outbound UE 126 9 121 Sample Routing via E1 TRUNK nn Steeg Ge ikna Ea eE 127 9 1 2 Sample Routing via VoIP Trunk cere ee ee eee eee eee eeeeeeeeeeeeeeeeeeeeeeees 128 9 2 INCOMING fe UE 130 Ze Yeastar MyPBX Enterprise User Manual 9 2 1 Sample ROUTING Oam
137. ut if you prefer to download via HTTP or TFTP server please contact the local dealer for the prompts 2 When update successfully just click apply the changes on web then it will take effect there is no need to reboot Sysiom Prompts Settings Prompts Download Local Prompts English UDesergdoad Mode Auto Detection KL Prompts English hd Ke Dowrnload Figure 6 52 6 6 Basic Settings There are some basic settings we need to configure MyPBX Enterprise like the general preferences business hours feature codes voicemail settings 6 6 1 General Preferences In this page there are some general settings of MyPBX Page 96 H Ze Yeastar MyPBX Enterprise User Manual General Preferences General Preferences Ring Timeout 3 MAX Call Duration Maximum Concurrent Calls Music On Hold calmriver Tone Region United States North America HTTP Bind Pot 80 FXO Mode FCC Virtual Ring Back Tone No Distinctive Caller ID No Le Follow Me Prompt Yes Music on hold for Follow Me Default e Invalid Phone Number Prompt Busy Line Prompt Dial Failure Prompt Extension Preferences User Extensions 6010 to 6060 Ring Group Extensions 620 to 629 Paging Group Extensions 630 to 639 Conference Extensions 640 to 659 IVR Extensions 660 to 679 Queue Extensions to 6890 Reset to Defaults Figure 6 53 1 General Ring Timeout Number of seconds to ring a device bef
138. w to Enable Auto Recording MyPBX Enterprise allows you to record the calls automatically Here is the guide for you to use it J 1 Login From your web browser input the IP address of the MyPBX server Login the system with the monitor account User Name monitor Password password a LILI rr Wee TEE Hybrid IP PBX for Your Businesses KAELL Mee Ze amp MyPsx Configuration Panel User Nate mony Password teeeteee Language Ki Engts gt Figure J 1 J 2 Recording Settings 1 General Preferences Enable this function here You can tick a Record Inbound calls Page 166 D Ze Yeastar MyPBX Enterprise User Manual b Record Outbound calls c Record Internal calls d Record Callback calls 2 Apply To Trunks Recording When ticked all calls through the selected trunks will be recorded Extensions Recording When ticked all calls made by the selected extensions will be recorded P Ponce Tenny gt Al Toris Covtereced renee Seer ter ER bt H T Recent E esrasph Miers Aker ei Estermiers Sater ted yo Bros 2 Cne Figure J 2 J 3 Recording Logs Start Search You are able to search the record by Start Date to End Date Extension Trunk Duration and Communication Type The Record List You can choose the record to download or delete You can check the ID Time Callee Caller Trunk Duration second Communication Type of each record Page 16 7 9 Yeastar M
139. we Pay Type Prepayment or Post payment CA Click to recharge this extension Recharge Account 300 Total Charge wf Save LN Cancel Figure L 11 2 2 2 Rate Click Rate to start edit the rate rules you can also do the import and export the rules you have edited in advance The format is csv Page 1 9 e Yeastar MyPBX Enterprise User Manual Figure L 12 Import Import the configuration file of rate Export Export the configuration of the rate Click Add New Rule to start editing the details Add New Rate A General Other Settings Prefix Nu mber Number Length g Rate Billing Unit 60 seconds wf Save 2 Cancel Figure L 13 1 General Prefix number It s the Prefix of the called number It must match the dial pattern of the outbound route in MyPBX Leaving it blank means matching all dial patterns Number Length It is the total length of the number processed by MyPBX when calling outbound Include the dial pattern and the number stripped by MyPBX If dial pattern is 9 Strip 1 digit there is not prepended number when you dial 95503305 the number length is 8 If dial pattern is 9 Strip 1 digit prepended number is 17951 when you dial 95503305 the number length is 13 Put 0 here to apply to numbers of all lengths Leaving it blank means matching all numbers Page 180 D Ze Yeasta
140. xtension make call out via this Trunk will display the associated DOD 6 3 Outbound Call Control 6 3 1 Outbound Routes In this page we can configure the outbound rules to control the outgoing calls Note 1 The max number of outbound route is 64 2 If the dial patterns are the same in several routes MyPBX will choose the available routes from top to the last one 3 When you have created a new extension please edit the outbound route so that he can dial out too Outbound Roulers gf Add Ouibound Route pirical g d Figure 6 33 We can create outbound route or use the default route pstnout dial 9 numbers to dial out Page 6 P 9 Yeastar MyPBX Enterprise User Manual Edit Outbound Route pstnout x Route Name Dial Pattem 9 Strip 1 digits from front Prepend these digits before dialing Password T 38 Support No D Rrmemory Hunt No z Member Extensions Available Extensions Selected BE a Member Tru nks Available Trunks Selected Yeastar SIP TAX Support Tel SP3S wf Save 3 Cancel Figure 6 34 Route Name Name of this Outbound Route Ex Local or Long Distance etc Dial Pattern Outbound calls that match this dial pattern will use this outbound route There are a number of dial pattern characters that have special meanings X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brack
141. yPBX Enterprise User Manual You can play download or delete the recording files Tee Cogefkr het Sirga Stet Deis T Nes 2012 fd Dew E3 New 204 CatevCabee Tp St sch facri Lua 4 Dussm O nt a D Lereagr caber Tom A6 E A Drei Seancting tast hret a Totn 0 Sne Weg 6 ei eege Satay g Figure J 3 J 4 Share setting Use this setting to share the recording file on the network User Name The user name to check the file Password The password to the user name Share Name The name of the folder showed on the network Mere The setia a gr tre fe Mee Temering fetter i ee he fl pes per pee rrean tr Me Ap peer g ke we fee renee e Shave fee oteraet records fetter on Te gege LA WR Ge Mee wsi Leg Kegg Amze mon essrn r Aw seet per amp Juge vq ee oro Cornet Figure J 4 For WIN 7 Vista user please modify the registry before checking the shared file Page 168 H Ze Yeastar MyPBX Enterprise User Manual Step1 Start gt Run gt regedit Step2 Modify the value of HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Lsa LmCompatibilityLevel to 1 If LmCompatibilityLevel doesn t exit create a Dword value LmCompatibilityLevel 1 You can check the recording file on the network by Explorer Resource Manager Run IP of MyPBX In the picture below the IP is 192 168 5 101 F 192 168 5 101 _ File Edit View Favorites Tools Help Gp Back e gt f Si J Search l Folders Ea
142. yPBX will be set back to factory defaults Step 3 To access the configuration page navigate to 192 168 5 150 using a web browser Make sure that you are on the 192 168 5 0 subnet before doing this Step 4 Login to the device with the username admin and the password password in order to begin reconfiguring the device Page 132 e Yeastar MyPBX Enterprise User Manual APPENDIX B MyPBX Security Configuration Guide VoIP attacks although it is not an everyday occurrence it does exist While using VoIP system security is undoubtedly one of the issues we care about most But with the appropriate configuration and some basic safety habits we can improve the security of the telephone system Moreover the powerful built in firewall function in MyPBX is adequate to enable the system to run safely and stably This guide will introduce the highest defense level in MyPBX and we strongly recommend that you configure firewall and other security options according to this guide to prevent the attack fraud and the system failure or calls loss Note In this guide the configuration options marked with only exist in X 17 XX XX and above versions namely 3 2 guest calls option 3 3 remote registered option and 5 alarm settings 1 Security Configuration for Web GUI 1 1 Change the default access port for HTTP on Options page PBX gt Basic Settings gt General Preferences gt HTTP Bind Port General Preferences Ge
143. ype Pin User lt lt Prev Next gt Fage Ip Goto Figure 7 1 7 2 System Logs System Logs ab Download The Selected Logs A Delete The Selected Logs i Am Hons Enable Hardware Logan Enable Normal Log Enable Debug Log dl Enable Web Logi Packet Capture Tool Packet Capture Stopped IF Port Start Ea Figure 7 2 Page 123 e Yeastar MyPBX Enterprise User Manual You can download and delete the system logs of MyPBX 1 Options Enable Hardware Log Save the infomation of hardware up to 4 log files Enable Normal Log Save the prompt information up to 16 log files Enable Web Log Save the history of web operations up to 2 log files Enable Debug Log Save debug information up to 2 log files We can also enable the SIP RTP E1 debug it s very useful for checking problems 2 Packet Capture Tool This feature always used to capture packets for technician Integrate packet capture tool Wireshark in MyPBX Users also could specify the destination IP address and port to get the packets IP Specify the destination IP address to get the packets Port Specify the destination Port to get the packets Page 124 H Ze Yeastar MyPBX Enterprise User Manual 8 Addons to access Billing Addon is supported in MyPBX Note It s not activated by default you will have to buy license from sales and install it and it will be activated permanently once suc
144. ystem the options for this setting are as follows Yes Use NAT Ignore address information in the SIP SDP headers and reply to the sender s IP address port No Use NAT mode only according to RFC3581 Never Never attempt NAT mode or RFC3581 support Route Use NAT but do not include rport in headers Allow RTP Reinvite By default the system will route media steams from SIP endpoints through itself Enabling this option causes the system to attempt to negotiate the endpoints to route packets to each other directly bypassing the system It is not always possible for the system to negotiate endpoint to endpoint media routing SIP Settings General NAT Codecs 005 Advanced Settings Available Codecs Allowed Codecs G 729 License Key Note If you would like to use G T29 please enter your license key above sw Save Le Cancel Figure 6 60 3 Codecs A codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet u law A PSTN standard codec used in North America that provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call Page 110 e Yeastar MyPBX Enterprise User Manual a law A PSTN standard codec used outside of North America that provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call GSM A wireless standar

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