LaCie d2 Quadra Hard Disk User Manual
Contents
1. Windows Troubleshooting Problem The drive is not recog nized by the computer FireWire 800 does not work under Windows 2000 The drive is working slowly The drive is not running noticeably faster when connected via Hi Speed USB 20 Question Is there an icon for the drive in My Computer Does your computer s con figuration meet the minimum system requirements for use with this drive Is the drive s power supply connected and turned on Did you follow the correct installation steps for the spe cific interface and operating system Are both ends of the FireWire eSATA or USB cables firmly attached Is there a conflict with other device drivers or extensions Have you installed the Win dows 2000 Service Pack 4 Are there other USB eSATA or FireWire devices connected to the same port or hub Is the drive connected to a USB port on your computer or to a USB hub Is the drive connected to a Hi Speed USB 2 0 port on your computer Does your computer or oper ating system support Hi Speed USB 2 02 Troubleshooting page 36 Solution Go into My Computer and look for an icon and drive letter as signed to the LaCie drive If the drive does not appear follow the rest of the Troubleshooting tips to isolate the problem See section 1 2 Minimum System Requirements for more information Make sure that the power supply is properly connected see section 2 1 Turning the Drive On2. NI e Oo Quick Install Guide NOTE The User Manual and software utilities are pre loaded on the drive IMPORTANT INFO Please save your packaging In the event that the drive should need to be repaired or serviced it must be returned in its original packaging LaCie d2 Quadra DESIGN BY NEIL POULTON User Manual 1 2 Minimum System Requirements Windows Users Windows 2000 Windows XP Windows Vista 512 MHz processor or higher 128MB RAM 512MB recommended Available eSATA USB 2 0 FireWire 400 or FireWire 800 interface port Most computers do not come from the factory with FireWire 800 or eSATA ports so you may need to purchase a PCI PCI X or PCI Express card to be able to connect your d2 Quadra via these interfaces LaCie offers a wide selection of eSATA and FireWire 800 cards Visit www lacie com accessories Introduction page 6 Mac Users Mac OS X 10 2 8 or later Mac OS X 10 3 for eS ATA G4 G5 Intel Core Duo or Intel Core 2 Duo 128MB RAM 512MB recommended Available eSATA USB 2 0 FireWire 400 or FireWire 800 interface port LaCie d2 Quadra Desicn POULTON Introduction User Manual page 1 3 Views of the d2 Quadra Front View Shortcut Button with Activity LED Push the Shortcut Button to launch the document or ap plication of your choice see the LaCie Shortcut Button User Manual for more information The LED remai
3. controls it should say Sately remove Click on the LaCie hard disk in this prompt This message will appear Safe to Remove Hardware 4 b or similar It is now safe to disconnect the device 1 16 PM 2 8 Switching Interfaces FireWire eSATA and USB external devices feature plug amp play connectivity which means that your drive can be con nected and disconnected while the computer is running To prevent failures however it is important to unmount or safely disconnect your drive before switching interfaces See section 2 7 Disconnecting Your LaCie d2 Quadra for proper discon nection procedures LaCie d2 Quadra DESIGN BY NEIL POULTON User Manual Optional Formatting and Partitioning page 27 3 Optional Formatting and Partitioning The first time you use your LaCie hard disk LaCie Setup Assis tant formats your drive according to your needs If your needs change you can reformat your LaCie Hard Disk to optimize it for use with Windows or Mac or for cross platform use For example if you used LaCie Setup Assistant to format your drive to work with your Mac HFS but now you want to share your hard disk with Windows users you can reformat it to FAT 32 MS DOS for this purpose You may need to format your LaCie hard disk if LaCie Setup Assistant was interrupted or stopped If the hard disk does not appear in My Computer Windows or on the desktop Mac it may not be formatted pro
4. der they are given to ensure that the LaCie hard disk volume mounts correctly on your computer LaCie d2 Quadra Desicn POULTON Getting Connected User Manual page 13 2 1 Turning the Drive On To connect the power supply The power supply kit is composed of two cables one cable A connects to the LaCie drive and the other cable B connects to a power outlet such as a wall outlet or a surge protector 1 Connect Cable A to your LaCie hard disk 2 Connect Cable B to the power supply brick C 3 Connect Cable B to a surge protector or wall outlet 4 Turn on the drive by moving the power switch on the back of the drive to the on or auto position CAUTION Only use the AC adapter supplied with your spe cific LaCie hard disk Do not use a power supply from another LaCie hard disk or another manufacturer Using any other pow er cable or power supply may cause damage to the device and void your warranty Always remove the AC adapter before transporting your LaCie hard disk Failure to remove the adapter may result in damage to your drive and will void your warranty X TECHNICAL NOTE You may use your LaCie hard disk when in a foreign country thanks to its 100 240 Volt power supply To be able to use this feature you may need to purchase an appropriate adapter or cord LaCie accepts no responsibility for any damage to the drive resulting from the use of an inap propriate adapter Using an adapter other t
5. If you detect a problem see the Troubleshooting sec tion in this manual CAUTION This LaCie Hard Disk s war ranty may be void as a result of the failure to respect the precautions listed above IMPORTANT INFO Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data To help prevent the loss of your data LaCie highly recommends that you keep TWO copies of your data one copy on your external hard disk for instance and a second copy either on your internal hard disk another external hard disk or some other form of removable storage media LaCie offers a complete line of CD and DVD drives If you would like more information on backup please refer to our website IMPORTANT INFO 1GB 1 000 000 000 bytes 1TB 1 000 000 000 000 bytes Once formatted the actual available storage capacity varies depending on operating environment typically 5 1096 less LaCie d2 Quadra Desicn POULTON Introduction page 4 User Manual 1 Introduction Thank you for purchasing the new LaCie d2 Quadra with qua druple Interface Combining universal compatibility with high d2 Quadra Capabilities throughput rates and mammoth storage capacity the Quadra is 4 USB 2 0 FireWire 400 FireWire 800 and eSATA ideally suited for audio video pros working with large amounts E i of DV and SD video
6. Properties Figure 3 2 1 A Computer Hj nie 2 Diss 01349 No Figure 3 2 1 B LaCie d2 Quadra DESIGN BY NEIL POULTON User Manual 4 In the Format window a Enter a name for the disk as you d like it to appear on your computer in the Volume label field b Select Perform a quick format c Leave the other options at their default values and click OK 5 Click OK in the format warning dialog During the format ting process the status of the disk changes to Formatting in the Computer Management window When Formatting is complete the status changes to Healthy See Fig 3 2 1 D Optional Formatting and Partitioning page 30 Format E Volume label LACIE File system NTFS Ww Perform format Allocation unit size Enable file and folder compression OL amp 9pisk 0 Basic 18 62 GB 18 62 GB NTFS Online Healthy System Disk 1 Basic New Volume E 153 38 GB 153 38 GB Online Formatting 29 DVD D No Media Primary partition C 18 62 GB NTFS Healthy System LACIE E 153 39 GB NTFS Healthy Figure 3 2 1 D LaCie d2 Quadra NEIL POULTON Optional Formatting and Partitioning User Manual page 31 3 2 2 For
7. your household waste disposal service or the shop where you purchased the product CAUTION A shielded type power cord is required in order to meet FCC emission limits and also to prevent interference to the nearby radio and television reception It is essential that only the supplied power cord be used LaCie d2 Quadra DESIGN BY NEIL POULTON User Manual Health and Safety Precautions Forward page 3 Only qualified persons are authorized to serviceable parts If it appears to Power requirements 100 240 V 1 5 carry out maintenance on this device malfunctioning have it inspected by a A 60 50 Hz Supply voltage fluctua d Readies ands qualitied LaCie Technical Support rep tions not exceeding 10 of the nomi E PM resentative nal transient over voltages according l P 9 l to over voltage category ll up the device Never expose your device to rain or use Dono open your Guada it near water or in damp or wet con Hard Drive or attempt to disassemble or modify it Never inset any metallic object into the drive to avoid any risk of electrical shock fire short circuiting or dangerous emissions Your LaCie d2 Quadra Hard Drive contains no user ditions Never place objects containing liquids on the LaCie d2 Quadra Hard Drive as they may spill into its openings Doing so increases the risk of electrical shock short circuiting fire or personal injury General Use Precautions Do
8. be formatted for your operating system NTFS E D serm ue be dee ty M eM Fig 2 5 E for Windows and HFS for Mac Fig 2 5 F Once you have made your selection click Next to begin the format Compatible FAT32 Windows Mec Linux continued on the next page gt gt 167 7 GB Vesta and 7 130 3 and higher FAT32 Compatible with Windows and Mac computers Maximum single size is lented to Cick Next continue or Cancel to exit 15 18 Prodect d2 Quod v2 1 100 net Fig 2 5 E Windows Format Use the slider below to determine how LaCie Setup Assistant should format your device Drag the slider completely to the left if you intend to use the device only with Mac computers To create a volume to exchange data between your Mac computer and other operating systems drag the slider slightly to the right Drag the slider completely to the right if you want to create one large volume to exchange data between different operating systems Compatible FAT32 Windows Mac Unux 181 6 GB 39 96 HFS Best performance on Macs NOT compatible with Windows OS FAT32 Compatible with Windows and Mac computers Maximum single file size is limited to 4 Click Next to continue or Cancel to exit LSA 1 0 8 Product d2QuadraV2 1 1 0 0 Fig 2 5 F Mac LaCie d2 Quadra DESIGN BY NEIL POULTON User Manual 4 A window prompt alerts you that th
9. nized in Windows click here or proceed to section 3 2 2 Formatting from HFS 3 2 1 Formatting from FAT32 to NTFS Follow these steps if you used LaCie Setup Assistant to create an exchange volume on your LaCie Hard Disk for data sharing between Windows and Mac computers or if you reformatted your LaCie Hard Disk as a FAT32 volume on a Mac 4 A CAUTION Following these steps will erase everything from M 9 the hard disk If you have information that you want to protect or continue to use back up this information before performing these steps 1 Right click My Computer and select Manage Fig 3 2 1 A The Computer Management window opens 2 Select Disk Management under Storage you may have to expand the Storage list to see the Disk Management op tion See Fig 3 2 1 B Information about all storage de vices connected to your computer appears in the pane on the right 3 Find the disk corresponding to your LaCie hard disk Right click in the disk allocation bar of the FAT32 volume and select Format from the right click options menu Fig 3 2 1 B TECHNICAL NOTE If you did not create an exchange vol ume using LaCie Setup Assistant there may be only one vol ume associated with the disk Continued on next page Optional Formatting and Partitioning page 29 Open Explore Search Manage Network Drive Disconnect Network Drive Create Sharkcut Delete Rename
10. 3 Optional Formatting And Partitioning Check your computer s documentation and see section 3 Optional Formatting And Partitioning When copying files or folders from Mac OS 10 x to a FAT 32 volume certain characters cannot be copied These characters include but are not limited to UL Ro ANE Check your files and folders to ensure that these types of characters are not being used Simply ignore this message The drive will remount to the desktop LaCie drives conserve power by spinning down when you set your computer to sleep mode and when the computer is woken from sleep it does not give the drive enough time to spin up from its sleep mode If you are having problems with your FireWire connection under Mac OS 10 2 x upgrade to the latest Mac OS version Disconnect any other USB eSATA or FireWire devices and see if the drive s performance increases If your drive is connected to a USB port or hub this is normal A Hi Speed USB 2 0 device can only operate at Hi Speed USB 2 0 performance levels when it is connected directly to a Hi Speed USB 2 0 port or hub Otherwise the Hi Speed USB 2 0 device will operate at the slower USB transfer rates Check to see that the Hi Speed USB 2 0 drivers for both your host bus adapter and device have been installed correctly If in doubt un install the drivers and re install them See section 2 1 Minimum System Requirements LaCie d2 Quadra DESIGN BY NEIL POULTON User Manual
11. IE volume in Computer My Computer for Windows XP and then double click Start exe Fig 2 5 A Mac users double click on the LaCie Setup Assistant icon which will appear on your desktop Fig 2 5 B Setup LaCie Setup Assistant does not prevent you from using your computer s native disk utility program to format or partition your LaCie drive Simply follow the Setup Assistant through completion then use Disk Management for Windows or Disk Utility for Mac to reformat your drive IMPORTANT INFO FOR WINDOWS USERS While run ning LaCie Setup Assistant generic pop up windows may ask if you wish to change your computer s settings This is a normal request when formatting a disk or installing certain software such as Genie Timeline To successfully complete LaCie Setup Assistant LaCie recommends that you agree to change the set tings continued on the next page gt gt Ee JO Computer 4 Search Views system properties Uninstall or change a Name Type Free Space Total Size E BOOTCAMP C el DVD RW Drive D LACIE E LACIE Lj HE r0 Y DEVICES Start app Ei iDisk Li System Vol formation W LACIE Macintosh HD SHARED PLACES SEARCH FOR LaCie d2 Quadra DESIGN BY NEIL POULTON User Manual Follow the on screen instructions as listed below to format your drive and install software utilities 1 Select your l
12. International Contact us at http www lacie com intl contact Contacting Customer Support LaCie Australia Contact ws ai http www lacie com au contact LaCie Canada Contact us at http www lacie com caen contact English LaCie Finland Contac US cil http www lacie com fi contact LaCie Germany Contact us at http www lacie com de contact LaCie Japan Contact us at http www lacie com jp contact LaCie Norway Contact us at http www lacie com no contact LaCie Sweden Contaci ws at http www lacie com se contact LaCie United Kingdom Contaci Us al http www lacie com uk contact LaCie USA Contact us at http www lacie com contact page 39 LaCie d2 Quadra NEIL POULTON Warranty Information User Manual page 40 Warranty Information LaCie warrants your drive against any defect in material and workmanship under normal use for the period designated on your warranty certificate In the event this product is found to be defective within the warranty period LaCie will at its option repair or replace the defec tive drive This warranty is void if 4 4 The drive was operated stored abnormal use maintenance conditions The drive is repaired modified or altered unless such repair modification or alteration is expressly authorized in writing by LaCie The drive was subjected to abuse neglect lightning strike electr
13. LaCie d2 Quadra Desicn POULTON Table of Contents User Manual page Table of Contents Health and Safety Precautions 3 General Use Precautions 3 1 Introduction 4 INDE ANE PENES A a 9 DZ Minimum System Ie IIS ecscensaasosetepps Ea eir edita tud 6 ON a Ne o I Nm 7 IE aor eee eie Tom 8 1 4 T FireWire 400 nd 900 Cables and Connectors ak sb etu A E ER R 8 I Kee eel ET OTT 9 Jo eoa VE OIL C Oe clo queue EN MER det acon UD Md tena DEIN DU MM PA 10 DES usi DET HR Rc 11 2 Getting Connected 12 PNEU SRI EE 16 m 13 ihe i hes Cable MENTRE NRI 14 DS AMG OEC SCI REESE 15 2 4 Launching LaCie Setup Assistant A I I I e nm e nne nee nen PENPENP EEEE EE Ener rE 17 2 5 LaCie ON edet ster E A LIE DL A LO MEE EL 18 2 6 Connecing Multiple DeVICBSeses beeuectte ped tcode 25 2 7 Disconneciing Your Lacie d2 COUP idees 26 2 8 Switching Interfaces I e II I e n ne nnn Hen nee nee e ee n ee e ee e en e en see nen nen nenas 26 3 Optional Formatting and Partitioning 27 SEM Finding He NER E 28 SM gerentem Vna ET Nm 29 o2 e ATO E endet ena od DU ect 29 3 2 2 Formattin
14. a DESIGN BY NEIL POULTON User Manual IMPORTANT INFO FOR MAC OS X 10 7 LION Certain versions of LaCie Setup Assistant are not compatible with Mac OS X 10 7 If you receive the error in Fig 2 3 C please see the instructions for formatting your hard drive at 3 3 Formatting for Mac Users For further information on Mac OS X Lion and LaCie software compatibility go to www lacie com lion Getting Connected page 16 LaCie Setup Assistant m mu amp You can t open the application LaCie Setup Assistant because PowerPC applications are no longer supported FTI OV y LaCie Setup Assistant Figure 2 3 C LaCie d2 Quadra Desicn POULTON Getting Connected User Manual page 17 2 4 Launching LaCie Setup Assis tant A Before using your drive LaCie Setup Assistant software must be launched to format your drive It will Optimize your drive according to your needs Copy the manual and utilities onto your LaCie hard disk IMPORTANT INFO laCie recommends that you copy the user manual and utilities onto your computer s internal hard drive or other medium when setup is complete To launch LaCie Setup Assistant Windows users double click on the LaCie icon in My Com puter or in Computer for Windows Vista users Mac users double click on the LaCie Setup Assistant icon which will appear on your desktop IMPORTANT INFO It you do not launch LaCie Setup As sistant or i
15. an account or use an existing account V 1 airendy LaGe account com Password 003 LaCie product Sera number 123496789 71 1 do not want to register my product now Chck Next to continue or Cancel to exit LSA 188 Produet d Quadra v2 1 108 Previous Fig 2 K Existing Account LaCie d2 Quadra Desicn ev Nei POULTON Getting Connected User Manual page 23 7 Choose the software utilities that you want to install Fig 2 5 amp M Click Next to continue Your LaOe device ndudes suae of software utiites to backup protect and share your data Select the appkcstons that you would ike to install and dick Next continued on the next page gt gt Adobe Reader Adobe Reader enables you to view and print a 4 Genie Timeline Free 2 Smole and powerful backup software LaOe Protect your personal and work fles with the ultimate sutomatc backup software iv LaCie Shortcut Button Launch arry application with one push v E d2 Quadra v2 1 Documentation Cick Next to continue or Cancel to exit 154 104 gt Product d Quadro v3 1 28 Previous Met j Fig 2 5 L Windows Software Your LaCie device includes a suite of software utilities to backup protect and share your data Select the applications that you would like to install and click Next Intego Backup Assistant ES Simple and powerful backup software from LaCie Protect your perso
16. anguage Fig 2 5 C 2 Please read the license agreement before clicking Next Se lecting Next confirms that you accept the license agreement continued on the next page gt gt Getting Connected page 19 LaCie Setup Assistant will help you to configure your LaCie device and install important software utilities To continue select Next to accept the terms of the software license PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT o This End User License Agreement is a contract between a you either an individual or the entity you represent and b LaCie LACIE that governs your use of the software product Software This EULA does not apply if there is a separate license agreement between you and LACIE or its suppliers for the Software 5 including license agreement in online documentation The term Software may include i associated media By clicking Next you accept the terms of the End User License Agreement Click Next to continue or Cancel to exit LSA 1 0 8 Product d2Quadtav2 2 1 0 0 Previous Next Cancel Fig 2 5 D LaCie d2 Quadra Desicn POULTON Getting Connected User Manual page 20 3 Use the slider to partition your LaCie hard drive Moving the slider to the left will reduce the size of the Compatible volume for Windows and Mac If you do not want the Compatible volume move the slider all the way to the left The LaCie volume will
17. ant will Optimization Type optimize your hard drive according to your needs To launch LaCie Setup Assistant coms auiem ami m Optimization Windows Open Computer My Computer and click twice on the Start exe icon Finca p Mac From your desktop click twice on the LaCie Setup Assistant icon Fig 2 3 A Go to LaCie Setup Assistant A 2 4 Launching LaCie Cancel Setup Assistant A l l Figure 2 3 A Fig 2 3 B Go to LaCie Setup Assistant B 2 5 Launching LaCie Setup Assistant continued on the next page gt gt LaCie Setup Assistant will help you to configure your LaCie device and install important software utilities continue select Next to accept the terms of the software license PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT This End User License Agreement EULA s a contract between a you either an individual or the entity you represent and b LaCie LACIE that governs your use of the software product Software This EULA does or nat apply if there is a separate license agreement between you and LACIE or its suppliers for the Software i including a license agreement in online documentation The term Software may include i associated media By clicking Next you accept the terms of the End User License Agreement Click Next to continue or Cancel to exit LSA 1 0 8 Produer 1 8 0 Previous Cancel Figure 2 3 B LaCie d2 Quadr
18. artitions you want to divide the drive into 16 maximum You can adjust the size of each partition using the slide bar between the partitions in the Volume Scheme area 6 In the Volume Information section enter a name for each volume partition and choose the volume format Mac OS Extended Mac OS Standard UNIX File System or MS DOS Optional Formatting and Partitioning page 33 HDT72251 6DLAT amp 8O N Burn New Image Convert Verify Enable Journaling Info Mount First Aid Erase 8 152 7 GB Maxtor 6B160M0_ 3i Macintosh HD Volume Scheme Current HH H 232 9 GB LaCie Group 5 The Backup E 153 4 GB HDT72251 6D LaCie E Exchange Figure 3 3 A HDT72251 6DLAT80 Media 85 ns irn NewlImage Convert Verify Enable Journaling Info Mount Eject E 152 7 GB Maxtor 68160 0 First Aid Erase Partition RAID Restore E Macintosh HD E 232 9 GB LaCie Group The Backup 153 4 GB HDT72251 6D EA LaCie EA Exchange Volume Scheme wz TECHNICAL NOTE To share a volume with Windows users oo select MS DOS FAT32 format Select the disk you want to partition and choose a volume scheme Click each volume represented in Exchange the scheme and specify a volume name format and size Click Partition IMPORTANT INFO Apple recommends that unless you have a specific reason to use the UNIX File System UFS you M UE eee Conn
19. as originally developed to serve as an internal interface delivering improved performance to internal connec eSATA interface can achieve up to Gb s transfer rate tions Soon after eSATA or external SATA was developed al Plug orientation An extrusion on the outside of the con lowing tor the use of shielded cables outside the PC nector helps guide and align the connector during inser tion eSATA technology was developed to be rugged and durable Hot plug support eSATA enables adding and remov ing a drive without having to power down the system or reboot eSATA connectors do not have the L shaped design of other SATA connectors In addition the guide features are vertically offset and reduced in size to prevent the use of unshielded in ternal cables in external applications Included eSATA Cable Your LaCie drive is shipped with a eSATA cable to ensure max imum data transfer performance when connected to a eSATA port VIV S N LaCie d2 Quadra DESIGN BY NEIL POULTON User Manual 1 5 Hard Disk Heat Management Heat Dissipation Design The LaCie d2 Quadra s metal body is ideal for naturally dissi pating internal drive heat Its unique design actually draws heat away from the internal drive toward the external casing The large surface area of the heat sink casing absorbs internal heat and dissipates it keeping the drive sate and prolonging its life and reli ability As a consequen
20. ce it is normal that the external casing is warm to the touch Please make sure that the vent on the back bezel is not obstructed and that there is a natural airflow across the casing Introduction page 11 Upright Stack amp Rackmount Configuration Heat dissipation is maximized when the d2 Quadra is in the upright position When stacking LaCie d2 Quadras please remember to attach the included rubber feet on the under side of your drives This will allow for some airflow between your drives so that the heat dissipation can work effectively LaCie does not recommend stack ing or racking more than three d2 drives on top of each other especially if these drives are turned on simultaneously Exclusive d2 Heat Sink Design Provides 60 more area for heat dissipation Heat Sink Standard Design LaCie d2 Quadra Desicn POULTON Getting Connected User Manual page 12 2 Getting Connected Installing your LaCie d2 Quadra is easy thanks to LaCie Setup Assistant Install your d2 Quadra in three easy steps Step 1 Turn the drive on section 2 1 Step 2 Connect an interface cable section 2 2 Step 3 Run LaCie Setup Assistant to format your drive for optimal performance with your system section 2 3 IMPORTANT INFO Do not connect more than one interface at a time To switch interfaces follow the steps in section 2 6 Switching Interfaces IMPORTANT INFO Please follow the setup steps in the or
21. e disk will be formatted Fig 2 5 G amp H Select Yes to continue 5 LaCie Setup Assistant will format the hard drive Fig 2 5 continued on the next page gt gt Getting Connected page 21 B Format Warning Ea 1 Formatting will erase all data currently stored on the disk Do you wish to continue The following step will erase ALL data present on the disk Do you wish to continue Yes Fig 2 5 H Mac Format LaCie Setup Assistant is formatting your device Please do not disconnect the device Click Next t continue Cancel t exit Du PAS Product P 120 Previous Next Cancel Fig 2 5 LaCie d2 Quadra Desicn ev POULTON Getting Connected User Manual page 22 6 Register your LaCie device Fig 2 5 J amp K Click Next to continue continued on the next page gt gt Activate your warranty Receive FREE fast support responses Get email updates and exclusive offers To register your LaCie device please create an account or use an existing account 1 already have a LaCie account bm i secese Confirm password ssssssse LaCie product Serial number Where is my Serial Number 11 do not want register my product now Click Next to continue or Cancel to exit LSA 1 0 8 Product d2Quadrav2 2 1 0 0 Previous C Next Fig 2 5 J New Account To register your LaCie device please create
22. e hard drive serial number Located on a sticker at the back of drive or on the original packaging 3 Macintosh PC model Mac users Click on the Apple icon in the menu bar and select 4 Operating system version About This Mac 5 Processor speed Windows users Right click My Computer and select Properties General 6 Computer memory Mac users Click on the Apple icon in the finder bar and select About This Mac Select More Info The Apple System Profiler 7 The brands and models of other internal and external will launch and will list your internal and external peripherals peripherals installed on your computer Windows users Right click My Computer and select Properties gt Hardware LaCie d2 Quadra DESIGN BY NEIL POULTON User Manual LaCie Customer Support Contacts LaCie Asia Singapore and Hong Kong Contact us at http www lacie com asia contact LaCie Belgium Contact us at http www lacie com be contact Francais LaCie Denmark Contact us at http www lacie com dk contact LaCieFrance Contact http www lacie com fr contact LaCie Italy Contact us at http www lacie com it contact LaCie Netherlands Contact us at http www lacie com nl contact LaCie Spain Contaci us al http www lacie com es contact LaCie Switzerland Contaci us at http www lacie com chtr contact Francais LaCie Ireland Contact us at http www lacie com ie contact LaCie
23. ection Type External S M A R T Status Not Supported should use the Mac OS Extended format because it provides USB Serial Number 10000E000D3ECED5 Partition Scheme Master Boot Record more familiar experience to Macintosh users Figure 3 3 B 8 Click Partition Click Partition again to close the alert message and continue 9 Mac Disk Utility will format and partition the disk according to your settings and your drive will be ready to use LaCie d2 Quadra DESIGN BY NEIL POULTON User Manual 4 Troubleshooting If your LaCie hard disk is not working correctly please re fer to the following checklist to determine the source of the problem If you have gone through all of the points on the checklist and your drive still does not work properly please check the FAQs that are regularly published on our website www lacie com One of these FAQs may provide an answer to your specific question You can also visit the downloads page where the most recent software updates will be available If you need further assistance please contact your LaCie re seller or LaCie Customer Support see section 5 Contacting Customer Support for details Troubleshooting page 34 Manual Updates LaCie strives to give you the most up to date comprehensive user manuals available on the market It is our goal to provide you with a friendly easy to use format that will help you quickly install and utilize the many functions of your new de
24. ed in their respective ports Try disconnecting the cables waiting 10 seconds and then reconnecting them If the drive is still not recognized restart your computer and try again Open Apple System Profiler and click on the Devices and Volumes tab If your device is not listed recheck the cables and try the other troubleshooting tips listed here Contact LaCie Technical Support for help LaCie d2 Quadra DESIGN BY NEIL POULTON User Manual Problem The drive is not recog nized by the computer Error messages under Mac OS 10x The drive is working slowly The drive is not running noticeably faster when connected via Hi Speed 0 BO Question Has the drive been formatted Does your computer s operat ing system support the file system Did you get an Error 50 message while copying to a FAT 32 volume Did you get an error message telling you that the drive has been disconnected when coming out of sleep mode Are you having problems get ting your FireWire device to be recognized Are there other USB eSATA or FireWire devices connected to the same port or hub Is the drive connected to a USB port on your computer or fore s BIS Is the drive connected to a Hi Speed USB 2 0 port on your computer Does your computer or oper ating system support Hi Speed USB 2 02 Troubleshooting page 35 Solution Make sure that the drive has been formatted properly Please see sec tions
25. f you quit LaCie Setup Assistant after the formatting has begun your drive will not be ready to use and will require manual formatting The user manual and utilities will not be available on your drive and will have to be downloaded from the LaCie website www lacie com TECHNICAL NOTE The LaCie Setup Assistant does not pre vent you from using your computer s native disk utility program to format or partition your LaCie drive Simply follow the Setup Assistant through completion then use your computer s native disk utility Disk Management for Windows or Disk Utility for Mac to reformat your drive See section 3 Optional Formatting and Partitioning for more information LaCie d2 Quadra DESIGN BY NEIL POULTON User Manual Getting Connected page 18 2 5 Launching LaCie Setup Assistant B LaCie Setup Assistant must be launched before using your drive It will allow you to Easily format the hard drive according to your needs Copy the User Manual to your computer Register your LaCie device Install software for added features IMPORTANT INFO If you do not launch LaCie Setup As sistant or if you quit LaCie Setup Assistant after the formatting has begun your drive will not be ready to use and will require manual formatting The User Manual and utilities will not be available and will have to be downloaded from the LaCie web site www lacie com support Launch LaCie Setup Assistant Windows users Open the LAC
26. g trom HFS Apple File System to INI EO 31 oTa OA e mE 33 4 Troubleshooting 34 kac Toud ee ee ee a en eee cee ieee ee eee ene eee eae ae eee REA EIN 34 Vondows TOWNS 36 5 Contacting Customer Support 38 belore Tog Contaci Technical 38 LaCie Customer Support Contacts ehe ee he he e ee nen ne nen ne hei ne sei ie see res ie re ee ee ne sean ean 39 Warranty Information 40 LaCie d2 Quadra DESIGN BY NEIL POULTON User Manual Copyrights Copyright 2011 LaCie All rights re served No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying re cording or otherwise without the prior writ ten consent of LaCie Trademarks Apple Mac and Macintosh are registered trademarks of Apple Computer Inc Micro soft Windows 98 Windows 98 SE Win dows 2000 Windows Millennium Edition Windows XP and Windows Vista are regis tered trademarks of Microsoft Corporation Other trademarks mentioned in this manual are the property of their respective owners Changes The material in this document is for infor mation only and subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy LaCie assumes no liability resulting from errors or omissions in this document or from the use of the in formation contai
27. han one authorized by LaCie will void your warranty LaCie d2 Quadra Desicn POULTON Getting Connected User Manual page 14 2 2 Connecting the Interface Cable 4 IMPORTANT INFO Please connect the power supply fore connecting the interface cable to ensure that the volume mounts correctly on your computer To connect the interface cable 1 Connect one end of the interface cable USB FireWire 400 FireWire 800 or eSATA to your computer bud ci one auto off 2 Connect the other end of the interface cable to the matching port on the LaCie hard disk Fig 2 2 FireWire 400 3 After a few seconds a small LaCie parition will mount on your computer and appear in My Computer Windows users or on your desktop Mac users FireWire 800 FireWire 800 4 Proceed to section 2 3 LaCie Setup Assistant USB 2 0 eSATA design by neil poulton Power Supply A Figure 2 2 LaCie d2 Quadra Desicn POULTON Getting Connected User Manual page 15 2 3 LaCie Setup Assistant LaCie Setup Assistant will help you format your new LaCie disk The version of LaCie Setup Assistant is based upon the disk that you are using To verify your version please launch LaCie Welcome to LaCie Setup Assistant Setup Assistant and compare the Welcome window with the P dum Before using your new LaCie Hard Drive it must be formatted images License Agreement LaCie Setup Assist
28. he iLink DV cable sold separately connect the 4 pin end of the cable to the 4 pin port on your digital camera b Connect the 6 pin end of the iLink DV cable to the 6 pin FireWire port on the back of the LaCie Hard drive C To attach a FireWire peripheral a Connect the FireWire 400 or 800 cable into an available FireWire 400 or 800 port on your FireWire peripheral b Attach the other end of the FireWire 400 or 800 cable to an available FireWire 400 or 800 port on the LaCie d2 Quadra C 3 The digital camera should now appear under My Computer Windows users or on the desktop Mac users Some cameras do not support this configuration or may downgrade your LaCie d2 Quadra s performance LaCie d2 Quadra Desicn ev Nei POULTON Getting Connected User Manual page 26 2 7 Disconnecting Your LaCie d2 Quadra USB external devices feature plug amp play connectivity which means that your drive can be connected and disconnected while the computer is running To prevent failures however it is important to follow these steps when disconnecting your LaCie hard disk Au Windows Users x Mee Users From the System Tray located in the lower right hand side of your screen click the Eject icon a small 1 Drag the hard disk icon to the trash green arrow over a hardware image 2 When the icon disappears from the desktop the drive 2 Amessage will appear listing the devices the Eject icon can be disconnected
29. ical fault improper packaging or accident The drive was installed improperly The serial number of the drive is defaced or missing The broken part is a replacement part such as a pickup tray etc The tamper seal on the drive casing is broken LaCie and its suppliers accept no liability for any loss of data during the use of this device or for any of the problems caused as a result LaCie will not under any circumstances be liable for direct special or consequential damages such as but not limited to damage or loss of property or equipment loss of profits or revenues cost of replacement goods or expense or inconvenience caused by service interrup tions Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive To obtain warranty service call LaCie Technical Support You will be asked to provide your LaCie product s serial number and you may be asked to furnish proof of purchase to confirm that the drive is still under warranty All drives returned to LaCie must be securely packaged in their original box and shipped with postage prepaid IMPORTANT INFO Register online for free technical support www lacie com register
30. ion and increases throughput a FireWire 800 cable 4 1 meds Backwards compatibility adapter cables allow FireWire 400 devices to operate under the FireWire 800 port at FireWire 400 speed LaCie d2 Quadra DESIGN BY NEIL POULTON User Manual 1 4 2 USB Cables and Connectors USB is a serial input output technology for connecting periph eral devices to a computer or to each other Hi Speed USB 2 0 is the latest implementation of this standard and it provides the necessary bandwidth and data transfer rates to support high speed devices such as hard drives CD DVD drives and digital cameras Included USB Cable Your LaCie drive is shipped with a Hi Speed USB 2 0 coble to ensure maximum data transfer performance when connected to a Hi Speed USB 2 0 port The cable will also work when con nected to a USB port but drive performance will be limited to USB 1 1 transfer rates a gt ai Introduction page 9 Hi Speed USB 2 0 Benefits Backwards compatibility Hi Speed USB 2 0 works with the original USB specitications Hot swappable no need to shut down or restart your computer when adding or removing devices LaCie d2 Quadra Desicn POULTON Introduction User Manual page 10 1 4 3 eSATA Cables and Connectors Your LaCie d2 Quadra uses the latest in SATA technology al lowing interface or bus transfer rates of up to 3 Gb s SATA ESATA Benefits technology w
31. ition Format this partition with the following settings File system NTFS Allacation unit size Default Volume label New Volume amp SDisk 0 Basic 18 62 GB Online c 18 62 GB NTFS Healthy System amp 9pisk 1 Basic 153 38 GB Online New Volume E 153 38 GB 29 DVD D amp 9pisk 0 m Basic 18 62 GB 18 62 GB NTFS Online Healthy System No Media Primary partition amp 9Dpisk 1 Basic 153 39 GB Online LACIE E 153 39 GB NTI Healthy 2 DVD D No Media LaCie d2 Quadra DESIGN BY NEIL POULTON User Manual 3 3 Formatting for Mac Users CAUTION Following these steps will erase everything from the hard disk If you have information that you want to protect or continue to use back up this information before performing these steps 1 Select Utilites from the Go menu in Finder 2 Open Disk Utility 3 In the disk list on the left side of the Disk Utility window find the disk corresponding to your LaCie hard disk For each disk there is a listing for the drive controller and one for each volume on the disk Select the listing for the controller ex 153 4 GB HDT72251 in Fig 3 3 4 Select the Partition tab 5 From the Volume Scheme menu choose the number of p
32. l be using the drive only with Windows 2000 Windows XP or Windows Vista performance will generally be greater when compared to FAT 32 This file system is compatible in read only mode with Mac OS X 10 3 and higher Use HFS if you will be using the drive on Macs only performance will generally be greater when compared to FAT 32 This file system is NOT compatible with Windows OS Use FAT 32 MS DOS if you will be using your drive with both Windows and OS X 10 3 or sharing the drive between Windows 2000 and Windows XP or Windows Vista Maximum single file size is AGB LaCie d2 Quadra DESIGN BY NEIL POULTON User Manual 3 1 Finding the File System Format You may need to know the current file system format of your LaCie hard disk if You want to reformat your LaCie hard disk The current file system format may determine the process you ll use to reformat it The LaCie hard disk does not appear to mount on your computer In this case the file system format may prevent your operating system from recognizing the LaCie hard disk ex If you connect a hard disk formatted in HFS to a Windows computer Windows Users m 1 Right click My Computer and select Manage from the right click options menu The Computer Management window opens 2 Select Disk Management under Storage you may have to expand the Storage list to see the Disk Man agement option Information about all storage de
33. matting from HFS Apple File System to NTFS Follow the steps in this section if you used LaCie Setup Assistant to format your drive for use with a Mac or if you reformatted your LaCie hard disk as an HFS volume a Mac AN s CAUTION Following these steps will erase everything from A the hard disk If you have information that you want to protect Open Explore 4 mem mE or continue to use back up this information before performing Search these steps al Manage Network Drive 1 Right click My Computer and select Manage Fig 3 2 2 NEN Disconnect Network Drive A The Computer Management window opens Create Shortcut 2 Select Disk Management under Storage you may have Delete to expand the Storage list to see the Disk Management op Rename tion See Fig 3 2 2 B Information about all storage de vices connected to your computer appears in the pane on the right 3 Find the disk corresponding to your LaCie hard disk Right Figure 3 2 2 A click on the Unallocated volume in the disk allocation bar and select New Partition from the right click options i i i dj rie Window Heb menu Fig 3 2 2 B The New Partition Wizard opens Continued on next page Figure 3 2 2 B LaCie d2 Quadra NEIL POULTON Optional Formatting and Partitioning User Manual page 32 4 On the Welcome to the New Parti
34. nal and work files with the v ultimate automatic backup software LaCie Desktop Manager Link Manage and configure all your LaCie devices with one interface Manage all your LaCie devices from any computer on the network with one easy to use interface er d2 Quadra v2 1 Documentation Click Next to continue or Cancel to exit LSA 1044 Podoct Quadra 1 1 00 Fig 2 5 M LaCie d2 Quadra DESIGN BY NEIL POULTON User Manual 8 LaCie Setup Assistant provides a summary of the installation Click Finish to close the program Fig 2 5 N Your La Cie hard drive is now ready for use Installed software utilities may be found in the following folders Windows Desktop gt LaCie Desktop gt LaCie IMPORTANT INFO Please note that LaCie software utilities may be installed at any time Once the format is complete the LaCie Setup Assistant application will remain on the LaCie par tition To install the software utilities simply launch LaCie Setup Assistant and follow the steps listed above Getting Connected page 24 LaCie Setup Your device is now ready for use A surmearny of the drive confguraton is isted below Your device has been formatted in Compatible and Windows modes The following applicators were installed Your drive is now ready to use Cick finish 154 LAS Product a Quadra v2 1 108 Fish Caos Fig 2 5 N Windows Y
35. ned herein LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes Canada Compliance Statement This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations 110718 v1 3 FCC Statement LaCie d2 Quadra This device complies with Part 15 of the FCC Rules Operation is subject to the fol lowing conditions 1 The devices may not cause harmful in terference 2 The devices must accept any interfer ence received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential instal lation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interfer ence to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the f
36. not expose the LaCie d2 Quadra Hard Drive to temperatures outside the range of 5 C to 35 C 41 F to 95 F or to operational humidity beyond 5 80 non condensing or non oper ating humidity beyond 10 90 non condensing Doing so may damage the LaCie d2 Quadra Hard Drive or disfig ure its casing Avoid placing your LaCie d2 Quadra Hard Drive near a source of heat or exposing it to sunlight even through a window Inversely placing your LaCie d2 Quadra Hard Drive in an environment that is too cold or humid may damage the unit Always unplug the LaCie d2 Quadra Hard Drive from the electrical outlet if there is a risk of lightning or if it will be unused for an extended period of time Otherwise there is an increased risk of electrical shock short circuiting or fire Use only the power supply shipped with the device Do not use the LaCie d2 Quadra Hard Drive near other electrical appliances such as televisions or radios Doing so may cause interference which will ad versely affect the operation of the other products Do not place the LaCie d2 Quadra Hard Drive near sources of magnetic interfer ence such as computer displays televi sions or speakers Magnetic interference can affect the operation and stability of your LaCie d2 Quadra Hard Drive Do not place heavy objects on top of the LaCie d2 Quadra Hard Drive or use excessive force on it Never use excessive force on your LaCie d2 Quadra Hard Drive
37. ns lit to show that the drive is on and blinks to Shortcut Button indicate drive activity Rear View D on auto off power switch 2 FireWire 400 port assa 3 FireWire800 ports 8 9 0 0 0 EEEE Hi Speed USB 2 0 port one auto off eSATA port Power input connection Lock slot used to connect an anti theft chain lock such as a Kensington security lock for maximum protection Kensington O 2006 Kensington Computer Products Group LaCie d2 Quadra Desicn POULTON Introduction User Manual page 8 1 4 Cables and Connectors 1 4 1 FireWire 400 and 800 Cables and Connectors FireWire 400 also known as IEEE 1394 is a high speed serial input output technology for connecting peripheral devices to a FireWire Benefits computer or to each other and FireWire 800 is the implemen tation of the new IEEE 1394b standard Hot pluggable devices can be added and removed while the bus is active FireWire 800 offers increased bandwidth and extended distance sochronous data delivery no dropped frames FireWire between devices FireWire 800 is ideal for bandwidth intensive supports real time data delivery applications such as audio video and graphics Flexible up to 63 devices can be connected on a single bus Included FireWire Cables FireWire 800 reduces delays in arbitration and signal Your LaCie d2 Quadra comes with a FireWire 400 cable and distort
38. ollowing measures Reorient or relocate the receiving an tenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Modifications to this product not authorized by LaCie could void the FCC amp Industry Canada regulations and negate your au thority to operate the product Forward page 2 C Manufacturer s Declaration for CE Certification We LaCie solemnly declare that this prod uct conforms to the following European standards Class B EN60950 EN55022 EN55024 With reference to the following condi tions 2006 95 EC Low Voltage Directive 2004 108 EC EMC Directive This symbol on the product or on its packaging indicates that this product must not be dis ENEEENE posed of with your other house hold waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and en sure that it is recycled in a manner that pro tects human health and the environment For more intormation about where you can drop off your waste equipment for recycling please contact your local city office
39. or professional level 2D 3D imaging proj Throughput of up to 3 Gb s via eSATA ects or high speed data backup Daisy chain digital video cameras directly to the drive With its four interfaces the d2 Quadra is universally compat Connects to almost any PC or Mac ible with almost any computer and can be daisy chained with Back Up your computer s internal hard drive Melee Store and exchange data between several computers Engineered to fit seamlessly in to any work environment the LaCie d2 Quadra can be stood vertically on the LaCie Drive Stand included placed in the LaCie Desk Rack sold sepa rately or incorporated into standard 19 computer equipment racks with the LaCie Rackmount Kit sold separately The improved passive heat dissipation design by Neil Poulton provides natural cooling by increasing the surface area over which heat can leave the d2 Quadra for better thermal regula tion and longer life D Quick Links Click to Jump to a Section Hard Disk Heat Management mn V i Getting Connected Troubleshooting LaCie d2 Quadra Desicn POULTON Introduction User Manual page 5 1 1 Box Content Your box contains the d2 Quadra with attached drive stand and an accessories box containing items 2 7 listed below D LaCie d2 Quadra 2 FireWire800 cable 3 FireWire 400 cable j USB cable eSATA cable External power supply
40. our LaCie device has been successfully configured Your device is now ready for use A summary of the drive configuration is listed below Your device has been formatted in Compatible and Mac modes The following applications were installed o ntego Backup Assistant LaCie Desktop Manager Link 9 d2 Quadra v2 1 Documentation Your drive is now ready to use Click Finish LSA 1 0 8 Product d2QuadraV2 1 1 0 0 Previous Finish Cancel Fig 2 5 O Mac LaCie d2 Quadra Desicn POULTON Getting Connected User Manual page 25 2 6 Connecting Multiple Devices FireWire 400 and FireWire 800 interfaces allow you to connect another hard drive a DVD RW writer or a digital video cam era directly to the LaCie d2 Quadra this connection is called daisy chaining To daisy chain devices you must be using the same interface FireWire Your computer will not recognize the daisy chained device if the interfaces are mixed i e a FireWire device at tached to a drive that is connected to the computer via the Hi Speed USB 2 0 intertace TECHNICAL NOTE When you daisy chain using a mix of intertaces FireWire 400 and FireWire 800 the resultant speed will be limited to the lowest common denominator FireWire 400 speeds 1 Connect your LaCie d2 Quadra s power supply and host computer interface by following the steps in sections 2 1 to 2 9 2 To attach a digital video a Using t
41. perly What is Formatting When a disk is formatted the following things occur the op erating system erases all of the bookkeeping information on the disk tests the disk to make sure that all of the sectors are reliable marks bad sectors i e those that are scratched and creates internal address tables that it later uses to locate infor mation A hard disk must be formatted before it can be used to store data What is Partitioning You can also divide the hard disk into sections called parti tions partition is a section of the hard disk s storage capacity that is created to contain files and data For instance you could create three partitions on your drive one partition for your of fice documents one as a backup and one for your multimedia files Or if you will be sharing the drive with another person in your household or office you can create a partition for each person who uses the drive Partitioning is optional IMPORTANT INFO Please copy the User Manual and utilities to your computer before reformatting Reformatting will erase everything from the hard disk If you have other data that you want to protect or continue to use copy this information to your computer before reformatting File System Formats There are three different file system format categories NTFS FAT 32 MS DOS and Mac OS Extended HFS Use the information below to determine which format is best for you Use NTFS if you wil
42. that the drive has been turned on by press ing the On Off Auto button the back of the drive and that the outlet the power supply is connected to is also turned on Review the installation steps in section 2 2 Connecting the Interface Cable Check both ends of the FireWire eSATA or USB cables and make sure that they are fully seated in their respective ports Try disconnecting the cables waiting 1O seconds and then reconnecting them If the drive is still not recognized restart your computer and try again Contact LaCie Technical Support for help In order to operate FireWire 800 devices under Windows 2000 the Service Pack 4 update must be installed This is a free download of fered on Microsoft s website Disconnect any other USB eSATA or FireWire devices and see if the drive s performance increases If your drive is connected to a USB 1 1 port or hub this is normal A Hi Speed USB 2 0 device can only operate at Hi Speed USB 2 0 performance levels when it is connected directly to a Hi Speed USB 2 0 port or hub Otherwise the Hi Speed USB 2 0 device will operate at the slower USB 1 1 transfer rates Check to see that the Hi Speed USB 2 0 drivers for both your host bus adapter and device have been installed correctly If in doubt un install the drivers and re install them See section 1 2 Minimum System Requirements LaCie d2 Quadra NEIL POULTON Troubleshooting User Manual Problem The drive
43. tion Wizard screen click Hew Partition Wizard Next Welcome to the New Partition 5 Select Primary Partition and click Next Wizard This wizard helps vou create a partition an a basic disk 6 If you would like to create more than one partition on the A basic disk is a physical disk that contains primary partitions disk enter the size of the first partition in the Partition size Ciccio ee ven CAS can in MB field Otherwise leave the default values and click version of Windows or MS DOS to gain access to partitions on basic disks Next To continue click Next 7 Choose a drive letter to assign to the drive Click Next 8 Select Format this partition with the following settings and Enter a name for the volume as you d like it to appear on your computer Select Perform a quick format Click Next See Fig 3 2 2 D 9 Review your settings and click Finish to begin the formatting process 10 During the formatting process the status of the disk chang es to Formatting a in the Computer Management win ew Pariitiun Wizurt dow When Formatting is complete the status changes to Format Partition store data on this partition t format it first Healthy b See Fig 3 22 E store data this Parlor YOu I Tr Choose whether you want to format this partition and if so what settings you want use Do not format this part
44. turns on and off when you turn your computer on and off USB and FireWire connec tions page 37 Question Solution This is normal Your drive has an autoswitching power feature which means that if your drive is connect ed to your computer turning the computer on will automatically turn the drive on Likewise turning the computer off will automatically turn the drive off If you wish to power off the drive while it is connected to your computer first make sure that your computer is not accessing the drive and then follow the steps in section 2 7 Disconnecting Your LaCie Hard Disk After you have disconnected the drive flip the On Off Auto button on the back of the drive to turn the drive off LaCie d2 Quadra NEIL POULTON Contacting Customer Support User Manual page 38 5 Contacting Customer Support Before You Contact Technical Support 1 Read the manuals and review section 4 Troubleshooting 2 Try to isolate the problem It possible make the drive the only external device on the CPU and make sure that all of the cables are cor rectly and securely attached If you have asked yourself all of the pertinent questions in the troubleshooting checklist and you still can t get your LaCie drive to work properly contact us at www lacie com Before contacting us make sure that you are in front of your computer and that you have the following information on hand Information Where to Find Information 1 LaCi
45. vice If your user manual does not reflect the configuration of the product you purchased please check our website for the most current version of the user manual Mac Troubleshooting Problem The drive is not recog nized by the computer Question Does an icon for the drive ap pear on the desktop Does your computer s con figuration meet the minimum system requirements for use with this drive Is the drive s power supply connected and turned on Did you follow the correct installation steps for the spe cific interface and operating system Are both ends of the FireWire eSATA or USB cables firmly attached Have the USB eSATA or FireWire drivers been installed correctly and enabled Is there a conflict with other device drivers or extensions Solution There should be an icon for the LaCie drive on the desktop If the drive does not appear follow the rest of the Troubleshooting tips to isolate the problem See section 1 2 Minimum System Requirements for more information Make sure that the power supply is properly connected see section 2 1 Turning the Drive On that the drive has been turned on by press ing the On Off Auto button the back of the drive and that the outlet the power supply is connected to is also turned on Review the installation steps in section 2 2 Connecting the Interface Cables Check both ends of the FireWire eSATA or USB cables and make sure that they are fully seat
46. vices connected to your computer appears in the right hand pane 3 Find the disk corresponding to your LaCie hard disk NOTE Disk 0 is your computer s internal hard disk If other storage devices are connected to your computer refer to the disk information in the upper pane to deter mine which disk is your LaCie hard disk 4 The File System column in the upper pane lists the file system of each disk Disks are listed as NTFS FAT32 or blank if the file system format is not recog nizes such as if it is HFS Optional Formatting and Partitioning page 28 x Mac Users Select Utilites from the Go menu in Finder Open Disk Utility In the disk list on the left side of the Disk Utility window find the disk corresponding to your LaCie hard disk Each disk has at least two listings one representing the device itself and one representing each partition on the disk Select one of the lower indented partitions Refer to the Format line of the information area at the bottom of the Disk Utility window LaCie d2 Quadra DESIGN BY NEIL POULTON User Manual 3 2 Formatting for Windows Users Before you start connect the drive to the computer and follow the steps in section 3 1 to find the file system format of your LaCie hard disk f your disk is formatted as a FAT32 volume proceed to section 3 2 1 Formatting from FAT32 to NTFS f your disk is formatted as an HFS volume or unrecog
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