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Telstra AC790S Wi-Fi 4G Advanced II User Manual

1. Telstra 100 fii WI FI TPPWAG A790 PWD 48934783 3 4GB 43 used of 8 0GB IE 11 days left Dala current as of approx 48 hrs ago co 3t Wi Fi Settings 3 Tap the Wi Fi button o Man W F Dual Band Wi Fi Gell WFP Guest Wi Fi Guest Wi Fi creates a one time unique password for temporary visitors lo access your Wi Fi hotspot 5 Slide the OFF button to the ON position Guest Wi Fi is enabled Guest Wi Fi Wi Fi name AC 7ZO905 Degc ues Wi Fi password 0757 4676 New password each session fh Use Your Mobile Hotspot 31 BigPond Wi Fi 4G Advanced II gt To enable guest Wi Fi from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays 4 Select Wi Fi Options The Wi Fi Options screen displays 5 In the Wi Fi Profiles list select Guest Wi Fi Deloult No secondary network Default No secondary network Guast WIFI uslam Sat OPTIONS q Custom Setup z WiFi Profiles Set up an additional Wi Fi neteark if you would like t uss dual band bGHz compatible devices with the hotspol and or for a separate guest mebwork Main Wi Fi secondary Wi Fi 4 Enable secondary Wi Fi network Wi Fi
2. How can extend the life of the battery For information about extending the life of the battery see Extend Battery Life on page 48 Frequently Asked Questions 94 BigPond Wi Fi 4G Advanced Il How do I turn the hotspot off Press and hold the Power key for a few seconds How do I find out how many users are connected to my hotspot s Wi Fi networks The number on the Wi Fi icon on the hotspot s touchscreen is the number of users or devices connected to your Wi Fi network A list of connected devices appears in the hotspot Connected Devices section For more information about the devices or users connected to your network see View or Block Connected Users on page 37 The touchscreen is not lit How do I know if the hotspot is still powered on The touchscreen dims to save energy The LED continues to flash slowly to indicate that the mobile hotspot is still powered on To wake up the touchscreen press and quickly release the Power key How do I find my computer s IP address The steps for finding your computer s IP address depend on the operating system If your device runs an operating system not listed here see the appropriate operating system documentation gt To find the IP address on a Windows 7 Windows Vista or Windows XP device 1 Open the command prompt window a Select Start Run b Enter cmd or command and click the OK button 2 At the command prompt enter ipconfig and press the Enter key 3 Wri
3. Use Your Mobile Hotspot 36 BigPond Wi Fi 4G Advanced Il The Wi Fi Options screen displays Scroll down to the bottom of the screen Wi Fi Options M r Wi Fi 4 Ghr Banca b Ghz fengi WF deno on Hore Hida WHH ange Short small coverage eas poser Floda Long lange coverage more pase USB Tethering WEF aba LH e Wii abaya On Connection RTS Tirpi raegereenzaon hreshald 5 From the Max Wi Fi list select the number of devices that are allowed to access your hotspot 6 Click the button or the gt button to adjust the number of connections available on each of the Wi Fi networks main and secondary The Submit button displays after you make a selection 7 Click the Submit button View or Block Connected Users You can view a list of devices that are connected to your hotspot and block undesired users Note When you block or unblock users the hotspot resets to activate the new settings Any devices connected to the hotspot are disconnected when the hotspot resets gt To view the connected devices from the touchscreen 1 To wake up the device press the Power key Use Your Mobile Hotspot 37 BigPond Wi Fi 4G Advanced II 2 Tap the Home C3 button 4 El T Telstra 100 im WI FI TPPW4G_A790 PWD 48934783 3 4GB 4396 used of 8 0GB gem 11 days left Data current as of approx 48 hrs ago Main Wi Fi Dual Band WiFi Guest WiFi Qpan Tap the Devices
4. From the lists select shorter time periods The Submit button displays after you make a selection 6 Click the Submit button Recharge the Battery The battery comes partially charged You can recharge the battery from a wall socket or from the USB port on your computer Recharging from a wall socket is faster than recharging from a USB port Turn off USB tethering if you only want to charge your hotspot with your computer For more information see USB Tethering on page 58 Use Your Mobile Hotspot 56 BigPond Wi Fi 4G Advanced II gt To recharge the battery from a wall socket 1 Attach one end of the micro USB cable to the connector on the right on the mobile hotspot and attach the other end to the wall charger included 2 Plug the wall charger into a wall socket A lightning bolt appears on the Battery icon when the battery is charging to The Battery icon on the touchscreen indicates when the battery is fully charged and a notification displays Note The battery continues to charge when the hotspot is powered oft gt To recharge the battery from the USB port on your computer 1 Attach one end of the micro USB cable to the mobile hotspot and plug the other end into the USB port on your computer The Battery icon includes a lightning bolt to indicate that the battery is charging ro The Battery icon on the touchscreen indicates when the battery is fully charged ITD and a notification di
5. Tap the device that you want to block IP 192 168 1 50 MAC 28 El 4C 58 265 3E 6 Tap the Block Device button Block Device If you block this device it will immediately kse internet access and will be unable to connect to AC PIOS 200 in the future until vou unblack Continue Block 7 Tap the Continue Block button The device is blocked from your network gt To block a device from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays Use Your Mobile Hotspot 40 BigPond Wi Fi 4G Advanced II A list of devices connected to the main Wi Fi and guest Wi Fi networks displays on the home screen 4 Click the device name WiFi 70 F3 35 B1 E0 5 A IP TE 33 033 MAT NF 3 354581 47 548 Ell ck Dist et 5 Click the Block Device button 6 When prompted click the Block Device button again gt To view a list of blocked devices from the touchscreen 1 To wake up the device press the Power key 2 Tap the Home A button ES TL Telstra 10096 mm WI FI TPPWAG A790 PWD 48934783 3 4GB 43 used of 8 0GB E 11 days left Dala current as of approx 48 hrs ago ze Yt Wi Fi Settings 3 Tap the Wi Fi bu
6. Tt Wi Fi Setlings Use Your Mobile Hotspot 49 BigPond Wi Fi 4G Advanced II 3 Tap the Wi Fi button 609 gt Mam WiFI Dual Band Wi Fi Guest Wi Fi srm Y Options 4 Tap the Options button Wi Fi Options Wi Fi Signal Wi Fi Range Wi Fi Standby 5 To disable the Wi Fi signal when you are on a USB tether tap the Wi Fi Signal button WI FI Signal Tum Wi Fi signal off if you are in a Wi Fi rasincled area You may stil use USB tethering to Keep one device connected via the USB port 6 Slide the ON button to the OFF position Your setting is saved 7 Tap the x button The WiFi Options screen displays 8 To set the Wi Fi range tap the Wi Fi Range gt button Wi Fi Range oO Short small coverage less power Medium Long large coverage more power 9 Tap the radio button for the selection that you want Use Your Mobile Hotspot 50 BigPond Wi Fi 4G Advanced Il Your setting is saved 10 Tap the x button The WiFi Options screen displays 11 To power down the Wi Fi radio after a set period of inactivity tap the Wi Fi Standby button Wi Fi Standby sel the Wi Fi Signal broadcast lo qo to sleep if no devices connec afler a set period of time This will conserve battery Press the power button to restart the Wi Fi signal and wake the screen 5 minutes best battery lite 15 minutes 12 Tap the radio button for the selection th
7. make sure that Wi Fi is set to stay on when the hotspot is tethered See Heset the hotspot on page 100 The No Signal icon displays on either the touchscreen or the hotspot web page If the No Signal icon 1 displays on either the touchscreen or the hotspot web page make sure that you are in your network service provider s coverage area Your device cannot access the hotspot web page when connected to a VPN If you are using your hotspot while connected to a VPN you might not be able to access the hotspot web page using http m home To directly access the hotspot web page hosted on the device enter the address http 10 0 0 138 in your browser The hotspot cannot connect to a computer running Windows Vista Microsoft has a known issue whereby computers running Windows Vista cannot obtain an IP address from certain routers More information and a fix are available at htto support microsoft com kb 928233 or visit the Microsoft support website and search for knowledge base article 928233 The hotspot does not connect to your service provider s network If your hotspot does not connect to your service provider s mobile broadband network try the following suggestions Troubleshooting 99 BigPond Wi Fi 4G Advanced II e Make sure that your micro SIM account is active To check micro SIM status and activate the account visit htto m telstra com e f you use a pay as you go micro SIM card make sure that the account has
8. Connected Devices 1 Main WI FI 5 Tap the Blocked List button Blocked List a Note Devices display when Blocked List feature is set to ON Use Your Mobile Hotspot 43 BigPond Wi Fi 4G Advanced II 6 Tap the device that you want to unblock Unblock the device so il regams access to your Wii network 7 Tap the Unblock button The device has access to your network gt To unblock a device from the hotspot web page 1 2 5 6 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 10 0 0 138 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays A list of devices connected to the main Wi Fi and guest Wi Fi networks displays in the right column of the screen Select Wi Fi gt Mac Filter CONNECT OPTIONS MAC FILTER MAC Filter Mode Black list Block all in list Black list Block all in list White list Allow on those in list From the MAC Filter Mode list select Black list Block all in list The list of blocked displays Click the x button next to a device The device has access to your network Use Your Mobile Hotspot 44 BigPond Wi Fi 4G Advanced II Set Mobile Broadband Options By default the mobile hotspot automatically connects to your service provider s mobile broadband network You can
9. Enabled radio button next to IP Passthrough Mode 6 Click the Submit button Enable VPN PassThrough To connect to a corporate network using VPN you must first enable VPN connections passthrough gt To enable VPN passthrough 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays Advanced Settings 82 BigPond Wi Fi 4G Advanced Il 4 Select Settings Router Basic 5 In the LAN section select the On radio button next to VPN Passthrough The Submit button displays after you make a selection 6 Click the Submit button Configure APN Details Your mobile hotspot comes preconfigured with the access point name APN for your network service provider The hotspot checks the APN to determine the type of network connection to establish gt To add an APN for another network 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays Advanced Settings 83 BigPond Wi Fi 4G Advanced II 4 Select Settings gt Network
10. Key Use the Power key to wake the hotspot and to power the device on and off Table 1 Power key usage Turn on hotspot Press and hold the Power key for three seconds Turn off hotspot Press and hold the Power key for five seconds Wake up Wi Fi signal and Press and quickly release the Power key screen Status LED The LED indicates the device s connection status Table 2 LED indicator patterns Color LED LED pattern What the What the pattern means means Blue Slow blink The data connection is ready for use The Wi Fi is on every five seconds WWAN is connected and Wi Fi devices are available Amber Blink The data connection is not ready for use disconnected or every five seconds no signal Blue Double blink Data is transferring uploading or downloading on the data every five seconds connection Blue Slow blink alternating The device is installing firmware or software updates Amber blue and amber Touchscreen The hotspot s touchscreen displays the following information e Wi Fi name and password e Network signal icons See Table 3 on page 9 for details e Data usage details e Wi Fi details number of connected devices e System alerts e Network provider message notification For advanced settings use a Wi Fi enabled device to connect to the hotspot and then visit the hotspot web page at hitto m home or htip 10 0 0 138 Get Started 8 BigPond Wi Fi 4G A
11. Wi Fi 4G Advanced II The Submit button displays after you make a selection 6 Click the Submit button 7 Reconnect your Wi Fi devices if necessary using the new Wi Fi credentials See Connect to the Internet on page 14 View Details About Your Mobile Hotspot You can view details about your device such as the model number software version and IMEI International Mobile Station Equipment Identity gt To view details about your device from the touchscreen 1 To wake up the device press the Power key 2 Tap the Home C3 button Eal T Telstra 100 mm WI FI TPPW4A4G A790 PWD 48934783 3 4GB 4396 used of 8 0GB 11 days left Dala current as of approx 48 hrs ago ZD xt if Wi Fi Settings 3 Tap the Settings button Settings Xx A Display Network Jump Boost X om Q Airplane Mode USE Tethering Mort 4 Tap the More button D evica Initamaltian Software Updates Factory Reset Tutorial Use Your Mobile Hotspot 68 BigPond Wi Fi 4G Advanced Il 5 Tap the Device Information gt button Device Information Wi Fi mame AC 905 630 Wi Fi password 31232123 ACT905 200 Manager http im Password admin Wireless number E oe A ee ee A E gt To view details about your device from the hotspot web page 1 2 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 10 0 0 138 A log
12. aoci urinis dolosa cac9 9 o9 Gre E Cr codi b nacoacioa dba 4 425 2 5 9 988 5B Enable Airplane Mode sleleeeseeeeee e 59 BigPond Wi Fi 4G Advanced II Manage Hotspot Security sex dh ERE ERRReRE P EESTI RA TTE essen eas 61 Change Network Names and Passwords 0 ce cece lesen 62 Change Hotspot Web Page Login Settings 0 cece ences 65 Change Device Encryption Security Settings 00 0 cece eae 67 View Details About Your Mobile Hotspot lllilellllleeeees 68 Update Mobile Hotspot Software and Firmware 00 0 0 c neues 70 Chapter 3 Advanced Settings Back Up and Restore Hotspot SettingS 0 0 0 cece e llle 74 Manage Wi Fi Network Options 0 0c ccc cece e 79 Enable SIM SBCUTD ico irs dcedra dig Qui ldcerdend tdi oa ed de bere peram d iind dci 77 Configure Mobile Broadband 0 cece cece cece een eee eens 78 View WAN Information aa aao d 04 eie qc dod dcl Re ae dC ae Ro Re Ee 78 Enable Port Forwarding ue aa ad cac dueud dun de 6 acu c nq E eh RR de 79 EnabIe POFEFIIEBIFIO a xd acrdorda d ids Ri bo qu ete d i preda qu pii ERU ados d dod 80 Enable IP Passthrough Mode ccc cece cece nnn eee e eel 81 Enable VPN Pass HUEOUGEIS a accu d dod d b ERO bm RR ER RE ERA dies 82 Configure APN Details a eon ud oar dri ded der ide lode o6 ode dH a dar dos 83 Zip Jb aaa eee Oe eee T A pM Im 86 SELELABLODBUDIIS residir ria cate eeoeac
13. at the bottom of the USB Tethering screen e Connect the hotspot to your computer using the USB cable The hotspot installs the necessary driver After the driver is installed you can visit the hotspot web page at htip m home or htto 10 0 0 138 to customize your hotspot s advanced settings NETGEAR AirCard App for Smartphones and Tablets Download and use the complimentary NETGEAR AirCard app to view App Store your connection settings and data usage from your smartphone or tablet Search the app store for NETGEAR AirCard ANDROID APP ON gt Google play To manage all hotspot settings visit the hotspot web page at htto m home or htto 10 0 0 138 Hotspot Web Page Your hotspot comes configured and ready to use Use the hotspot web page to manage advanced settings Log in as an administrator to change settings and view detailed information The default administrator login password is admin gt To log in as an administrator 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 Get Started 17 BigPond Wi Fi 4G Advanced II Enter the password in the Sign In field The default password is admin The password is case sensitive Click the Sign In button The Home screen displays After you log in you can access all of the features available on the touchscreen plus advanced features For example you can do t
14. change this feature so that the mobile hotspot automatically connects to another network when you are roaming or never auto connects gt To set auto connect options from the touchscreen 1 To wake up the device press the Power key 2 Tap the Home A button ESwil tT Telstra 100 LITT WI FI TPPWAG A790 PWD 48934783 3 4GB 43 used of 8 0GB 11 days left Data current as of approx 48 hrs ago P 10 ze 3t Wi Fi Settings 3 Tap the Settings button X 9 A Display Metwork Jump Borsi X Q Airptane Mode LSE Tethering Mone 4 Tap the Network button Metwork Mode Auto Default gt Aula Connect Excepl Roaming gt tatus Disconnected Use Your Mobile Hotspot 45 BigPond Wi Fi 4G Advanced II 5 To set the network mode tap the Network Mode gt button amp Aul Delaut WCDMA AJ LIE AI 6 Tap the radio button for the selection that you want Your setting is saved 7 Tap x to close the confirmation message window Network Mode Auto Default gt Auto Connect Except Roaming gt tatus Disconnected gt 8 To set the auto connection method tap the Auto Connect gt button The Auto Connect screen displays 9 Tap the radio button for the selection that you want Your setting is saved 10 Tap x to close the confirmation message window 11 Tap the Home N button 12 The Home screen displays gt To set auto connect options from the ho
15. gt APN ME DADS Click the Add button Enter the name of the network service provider and the APN that you obtained from tt Enter the user name and password if they are required for the wireless network wl oM Select the network authentication mode e None e PAP e CHAP e PAP or CHAP 9 Change the PDP data protocol if necessary e IPV4 e IPV6 e IPV4V6 10 Change the PDP roaming protocol if necessary e None IPV4 e IPV6 e IPV4V6 Note PDP roaming protocol is the IP protocol used while you are roaming for example when you are traveling and the roaming network does not support IPv6 11 Click the symbol next to the new APN entry The entry is added to the table Advanced Settings 84 BigPond Wi Fi 4G Advanced Il gt To select the APN to use 1 2 5 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 10 0 0 138 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays Select Settings gt Network gt APN NETWORK Atire Talgalnternal etal internal Delal T gere Rensenmat agn Detala T Add Select the Active radio button next to the APN entry to be used The APN is selected gt To remove an APN entry 1 2 From a computer or wireless device that is connected to your network laun
16. name IPPYIaG Df61 Wi Fi mane AC TSOS D761 qu ast Wi Fi password 60731472 Wi Fi password 60731472 Encryption WPA Partonal AES Encryption WPA Personal AES Frequency Charinel Frequency Channel 7 24GHr autas 74 GHz The Submit button displays near the bottom of the screen after you make a selection Note The default values are appropriate to support a guest network Use Your Mobile Hotspot 32 BigPond Wi Fi 4G Advanced II 6 Click the Submit button Guest Wi Fi is enabled Enable Dual Band Wi Fi When all of your devices support 5 GHz Wi Fi use dual band Wi Fi for faster downloads Dual band Wi Fi uses more power gt To enable dual band Wi Fi from the touchscreen 1 To wake up the device press the Power key 2 Tap the Home C3 button ac MIT RN CE 877 LITT WI FI TPPWA4G A790 PWD 48934783 3 4GB 4396 used of 8 0GB SE 11 days left Dala current as of approx 48 hrs ago Mam WiFi Dual Band WiFI Guest Wi Fi 4 Tap the Dual Band Wi Fi button Dual Band Wi Fi Use Dual Band Wi Fi for faster downloads if your device supports SGHz Wi Fi Note Dual Band Wi Fi uses more power For advanced aptians qo to hiipi 5 Tap the OFF button to the ON position Dual band Wi Fi is enabled Use Your Mobile Hotspot 33 BigPond Wi Fi 4G Advanced II gt To enable dual band Wi Fi from the hotspot web page IP 2 From a computer or wireless device that is connected to you
17. which can affect network performance Keep this value as large as possible up to 2346 e Broadcast Network Name If you select the Show radio button your Wi Fi network name SSID is broadcast to everyone nearby Advanced Settings 76 6 BigPond Wi Fi 4G Advanced Il Select the Hide radio button if you do not want it broadcast The Submit button displays after you make a selection Click the Submit button Enable SIM Security Create another level of security by establishing a PIN that you must enter before you can manage the WWAN connection To enable SIM security 1 2 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 10 0 0 138 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays Select Settings gt Network gt SIM Security Click the Activate button Enter your PIN and click the Submit button If you enter an incorrect PIN three times the SIM is blocked If the SIM is blocked contact your network service provider to receive a PUK number to unblock the SIM Advanced Settings 77 BigPond Wi Fi 4G Advanced II Configure Mobile Broadband You can configure mobile broadband settings to view WAN details such as the active network connection status signal strength You can also adjust these settings to establis
18. with the USB cable to recharge the battery or to power the mobile hotspot from a wall socket For more information see Recharge the Battery on page 56 e Jump boost cable Use the jump boost cable to charge another mobile device such as a tablet or smartphone For more information see jump Boost Another Device on page 11 You can purchase the following accessories separately e Charging cradle e Extended battery For more information visit www netgear com telstraaccessories Get Started 10 BigPond Wi Fi 4G Advanced II Power Sources Your hotspot can receive power from any of the following sources e Rechargeable battery included with the hotspot For more information see nstal the Battery on page 13 e Wall socket using the AC adapter and USB cable For more information see Recharge the Battery on page 56 e USB port on your computer For more information see Recharge the Battery on page 56 jump Boost Another Device You can give a boost to your smartphone if it is low or out of battery power by connecting it to the hotspot s jump boost cable and starting boost from the touchscreen screen or the hotspot web page Figure 3 Jump boost cable Note You cannot charge the hotspot while it is boosting another device gt To start the jump boost of another device from the touchscreen 1 Plug the jump boost cable into your hotspot 2 Plug the device you want to charge into the other end of the jump boost cable On
19. Check that Wi Fi is enabled on your device and search for available Wi Fi networks b Select the Wi Fi name displayed on the hotspot touchscreen and connect to it c When prompted enter your Wi Fi password as it displays on the hotspot touchscreen Launch your browser to surf the Internet Personalize the Hotspot You can personalize the hotspot and change its settings using the following methods Touchscreen Use the touchscreen to make basic Wi Fi and other settings changes Web page Use the hotspot web page to make more detailed settings changes than the basic settings changes offered on the touchscreen Use a Wi Fi enabled device to connect to the hotspot and then use a browser to display the hotspot web page hito m home or http 10 0 0 138 Log in as an administrator to make changes The default administrator login password is admin Best practice is to set a more secure password Additional Information The following topics are covered in this section Tethered Mode on page 16 NETGEAR AirCard App for Smartphones and Tablets on page 17 Hotspot Web Page on page 17 Security Credentials on page 18 External Antennas on page 19 Get Started 15 BigPond Wi Fi 4G Advanced II Tethered Mode You can use your hotspot in tethered mode connected to a computer using the USB cable instead of connecting to it using Wi Fi Note The first time that you use your hotspot in tethered mode drivers are loaded on your compute
20. HAL Download Backup Restore Settings settings ho epee amp Saft Software Update Lass chechasd gr VIE TO Pee Reset e s 5 In the Download Backup Settings section click the Save button By default the file export cfg is saved to your Downloads folder Torestore hotspot settings 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password Advanced Settings 74 BigPond Wi Fi 4G Advanced Il The default password is admin The password is case sensitive The Home screen displays 4 Select Settings General Software and Reset G N RAI Download Backup Restore Settings Settings if you sawed your settings on fle Herai imperet iB heri 1o n stor weur i Download copy of your hotspots settings hotspel with those sut onio your computer so you can restore E later software Update Last checked at 173 14 03 PM Eres Check for update Reset Factory Reset Resel your Esbspol to Taclorg singa usd Eke when you took E cut of the bow the first time 5 In the Restore Settings section click the Browse button 6 Navigate to the location where the export cfg file is stored By default hotspot setting files are saved to your Downloads folder 7 Click the Open button Y
21. NETGEAR BigPond Wi Fi 4G Advanced II AirCard 790S User Manual October 2014 202 11471 02 350 East Plumeria Drive San Jose CA 95134 USA BigPond Wi Fi 4G Advanced II Support Contact your Internet service provider for technical support Compliance For regulatory compliance information visit http www netgear com about regulatory See the regulatory compliance document before connecting the power supply Trademarks NETGEAR Inc NETGEAR the NETGEAR Logo ReadySHARE and AirCard are trademarks of NETGEAR Inc Any other trademarks on this package are for reference purposes only Contents Chapter 1 Get Started Know Your ESVIEB S au ari wita dus qnid eid s i i dc dic deoa dod ded infos dde ddrapur d aid icd 7 Manage Your Device and Settings 0 cece cee eee eee nne 7 POWE t m a ee ee ee 8 SUSUUE LEO euveeudeee rata AEEA EE SET TIT E E EEN EET 8 TUES OE eaea EEE E 8 Touchscreen Elements 4 4 6 54550 0 0050 screed EE ERU rarena reoeo 9 li ud 91 T ee eee ee eee ee eee ee ee eee ee ye ee eee roe ee 10 P Wer SOUFCOS P m 11 jump Boost Another Device 4252422629 RRPSLPV PP Pa URERE TE E Sar E SR 11 Set Up and Connect to the Internet 0 0 ccc cece enn ees 12 Install the Micro SIM CEU siueosaedpaetx asb4 E denen E RIYX eeaesnaanass 12 Jycicci BIRIAS NU A MT TE CE TT TT CET C T T TT T TIT 13 Connect to the Internet 0 0 ccc ccc eee eee ene n
22. a positive balance e If your mobile hotspot still does not connect you might need to create or update the default connection profile gt To check the default connection profile settings 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the mobile hotspot password The default password is admin The password is case sensitive The Home screen displays Select Settings gt Network gt APN gt ficive Mame APH Wsername Password Auihenixcation PUF Tek ral telstra d rogers Heinie 5 Review ISP settings Reset the hotspot You can reset the hotspot to the factory settings This is useful if you forgot your admin login password for the hotspot web page If you reset the hotspot all of your customizations are lost If you want to keep them save them before doing the reset and restore them afterward See Back Up and Restore Hotspot Settings on page 74 Note When you reset the hotspot any currently connected devices lose access and must be reconnected after the hotspot restarts Troubleshooting 100 BigPond Wi Fi 4G Advanced II gt To reset the hotspot from the touchscreen 1 To wake up the device press the Power key 2 Tap the Home A button 4G PT ee Telstra 100 mm WI FI TPPW4G A790 PWD 48934783 3 4GB 43 used of 8 0GB E 11 days left Dala current as
23. ain Wi Fi screen displays To change the Wi Fi password tap the Edit button that is next to Wi Fi password A warning message displays Tap the Continue button The Wi Fi password displays Enter the new Wi Fi password Tap the Done button Your setting is saved The Main Wi Fi screen displays For main Wi Fi to prevent the Wi Fi name and password from displaying on the touchscreen Home screen clear the Display on home screen check box Your setting is saved Use Your Mobile Hotspot 63 BigPond Wi Fi 4G Advanced II 15 For guest Wi Fi to change the password each time you enable guest Wi Fi select the New password each session check box When this option is selected the password entered in step 12 remains only for the current session Your setting is saved gt To change network names and passwords from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays 4 Select Wi Fi Connect CONNECT Main Wi Fi Secondary Wi Fi Tisi rh your pee Geter Debes ers Hari Cat V5 Fr Ciber d enr uruque hie en eommurmecane and ahare Bei ei fui fex 1 bcp arg wor lo Chii you peril ii Vih Fi haapa ACTROS en 123456 8 5 Click the Edit button Us
24. ame The following settings differ e Main Wi Fi For added security you can prevent the main Wi Fi network name and password from displaying on the touchscreen Home page e Guest Wi Fi For added security you can have the guest Wi Fi password change each time you enable guest Wi Fi To change network names and passwords from the touchscreen 1 To wake up the device press the Power key 2 Tap the Home C3 button Eu T Telta 10096 mm WI FI TPPW4G A790 PWD 48934783 3 4GB 4396 used of 8 0GB REESE 11 days left Dala current as of approx 48 hrs ago ze xt Xt Wi Fi Settings 3 Tap the Wi Fi button 6 Main WiFi Dual Band Wi Fi Guest WiFi Use Your Mobile Hotspot 62 4 9 10 11 12 13 14 BigPond Wi Fi 4G Advanced II To change the network name and password of the main Wi Fi tap the Main Wi Fi button To connect t Wi Fi select the WiFi network below and enter the password Wi Fi name WI FI password 31382123 3 Display on home screen To change the network name and password of the guest Wi Fi tap the Guest Wi Fi button Wi Fi name ACPIUS DOS8C Guest Wi Fi password 02574676 y New password each session fy To change the Wi Fi name tap the Edit button that is next to Wi Fi name A warning message displays Tap the Continue button The Wi Fi name displays Enter the new Wi Fi name Tap the Done button Your setting is saved The M
25. at you want Your setting is saved Use the hotspot web page to set up a profile that is more detailed than the basic profiles offered on the touchscreen screen To adjust Wi Fi setttings to optimize battery life from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays 4 Select Wi Fi Options Use Your Mobile Hotspot 51 BigPond Wi Fi 4G Advanced II Scroll to the bottom of the screen Wi Fi Options Max WiFI Main Wi Fi secondary Wi Fi 2 4 Ghz Eandwidth 20 MHz 5 Ghz Bandwidth Wi Fi Info on Home amp Show Hide Wii Range Shortt amal cevaragae lass Power Medium Long large coverage mone power Lu Tatharirg WEE i sias idi e WiFi slays On Connection RIS Threshold 3347 Fragmantatian 3346 hreshald 5 Adjust any of these settings in the Wi Fi Options supported section Wi Fi Range hort range has the smallest coverage however battery life is longer Medium range provides moderate coverage and battery life Long range enables you to have connected Wi Fi devices farther from your mobile hotspot and still connect to your Wi Fi network but battery life is shorter e USB Tethering If you are tethering your hotspot to your
26. bets edan betaine eee EAS A 87 Chapter 4 Frequently Asked Questions Why can t connect a device to the hotspot cece eee ess 90 Why can t access the Internet 2isc soe er etm RR RRRO RR 90 Why isn t my battery charging 5242243 4 d qoe gr EO UROLRR ICE AHICR OR RC des 90 Why is the signal indicator always low 0 cece cece eee eee eee 90 Why is the download or upload speed slow 00 cece eee eee 91 How dol go back to the hotspot web page cece ee eee eee 91 What do do if forget my admin login password 00 00 eee eee 91 How do disconnect from the mobile broadband network 93 Why doesn t the Connect Disconnect button appear on the hotspot web page cece eee cece eeeeees 94 How can extend the life of the battery 00 0c cece cee 94 How do I turn the hotspot OM 7 46 6ederecceee sd ER V Re Rad Seres 95 How do I find out how many users are connected to my hotspot s Wi Fi networks s oo Leber renidahde rr PS ERERERSARS RA 95 The touchscreen is not lit How do know if the hotspot is still powered ON sso rk an HU PE REOR Ue pans 95 How do I find my computer s IP address 0 0 cc cece cee ce ees 95 How do find a device s MAC address 0 cece cece cece eens 96 Where can I find more information 0 c eee cent ee 97 Chapter 5 Troubleshooting The Wi Fi network name does not appear in
27. button Connected Devices 1 Main Wi Fi Not enabled Blocked List gt To view the connected devices from the hotspot web page l 2 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 10 0 0 138 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive Use Your Mobile Hotspot 38 BigPond Wi Fi 4G Advanced II A list of devices connected to the main Wi Fi and guest Wi Fi networks displays on the home screen Cot oe Gee sooo Poe Pe Wy eg ed DASHETART Session Your Wi Fi Details 01 1m Wi Fi Amp Soot TPPWAG D718 10540527 SatERgS Connected Devices 1 Explore Features 4 Tema AG wl tefl armed Ier ici ied Eois i ia ag gui 1065 har pras hiipii lada nr If you notice a Wi Fi device that you do not recognize you can block that device from connecting to your Wi Fi network gt To block a device from the touchscreen 1 To wake up the device press the Power key 2 Tap the Home C3 button Eu T Telstra 100 ii WI FI TPPW4G_A790 PWD 48934783 3 4GB 43 used of 8 0GB Sanaa 11 days left Dala current as of approx 48 hrs ago Main WHA Dual Eand WIFI 3 Guest WI FI Use Your Mobile Hotspot 39 BigPond Wi Fi 4G Advanced II 4 Tap the Devices button Connected Devices 1 Main Wi Fi Blacked List 5
28. ch an Internet browser Enter http m home or http 10 0 0 138 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays Select Settings Network APN Click the Details button beside the APN entry Click the Delete button The APN is removed Advanced Settings 85 BigPond Wi Fi 4G Advanced II Enable DMZ In a demilitarized zone DMZ network configuration a computer runs outside the firewall in the DMZ This computer intercepts incoming Internet traffic providing an extra layer of protection for the rest of the network and sending all incoming data to a particular IP address gt To enable the DMZ and designate a computer to screen incoming traffic 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays 4 Select Settings Router Basic ROUTER IF Pixsress 182 T amp 1 1 Botmask JEE 26 SEE LER IF Address 192 15R 1 4 IP Passthrough Mode O Enabied Ds abled This pbi n turns off the router function of the device and assigns The network IP address directly 1o tha wtiaehed hast This apban ean be useful far implameeding secure enlergwirse VPN The dec
29. device and do not want to use Wi Fi for other devices select the Wi Fi stays Off radio button The Submit button displays after you make a selection 6 Click the Submit button Use Your Mobile Hotspot 52 BigPond Wi Fi 4G Advanced Il 7 Select Settings General Device Display Display Brightness Screen Timeout Display Tiresa 1 minute Tres pa AU 1 mitula Thal en LIEB 1 mingle Hotspot LED LED On em Sleep Wi Fi Sandby T Homepage Hoat Mara m Daman Nam hama Pwo admin 8 From the Wi Fi Standby list select a shorter time period The shorter the time the longer the battery life The Submit button displays after you make a selection 9 Click the Submit button Adjust Display Settings to Increase Battery Life Dim the screen to reduce the touchscreen s brightness level Set the screen time out to a shorter period to reduce the amount of time to wait without the touchscreen being touched before turning the screen blank gt To adjust display settings to increase battery life from the touchscreen 1 To wake up the device press the Power key Use Your Mobile Hotspot 53 BigPond Wi Fi 4G Advanced II 2 Tap the Home C3 button ac PTT ts Telstra 10020 LITT WI FI TPPWAG A790 PWD 48934783 3 4GB 43 used of 8 0GB Saas 11 days left Data current as of approx 48 hrs ago 10 cO Tiy Wi Fi Settings 3 Tap the Settings button Settings X A Diapiny X m Q Airplan
30. dvanced Il Touchscreen Elements You can use the touchscreen icons and other screen elements to view the hotspot s status configure Wi Fi band settings view data usage details and view system alerts Signal strength MN Network name Battery icon b x Wi Fi network Network icon 4c PTT Bd EIS EUER TITO name and password WI FI TPPWAG A790 PWD 48934783 Home button 3 AGB 43 used of 8 0GB Data usage EE 11 days left Data curent as of approx 48 hrs ago Back button Tt Settings button Setting Wi Fi status and button Number of connected devices Figure 2 Touchscreen display Table 3 Touchscreen icons Home button To display the touchscreen home screen tap the Home button A Back button To return to the touchscreen that was previously displayed tap the Back button Network indicator These icons show the type of cellular network e 4G An LTE network is available e H HSPA and dual carrier networks are available e 3G A 3G network is available Signal strength Bars indicate the strength of the cellular Internet signal e 1 bar The hotspot has low signal strength e 5 bars The hotspot has excellent signal strength Traffic Arrows show the cellular Internet traffic status e Gray outline The hotspot is connected e Solid white outline The hotspot is sending or receiving information e None The hotspot is not connected Roaming The hotspot is connected to a network
31. e Mode USS Temenng Mone Jump Bonai 4 Tap the Display button Desplay Bnghtinaess LED Desplay Firmecout Wi Fi info on Home 6 Slide the button to select the display brightness that you want Your setting is saved Use Your Mobile Hotspot 54 BigPond Wi Fi 4G Advanced II 7 Tap the Back Ej button Drsplay Boghiness LED Dresplay PFirmecut Wi Fi info on Home 8 Tap the Display Timeout button Display Timeout Display wall timecul after JU seconds best battery lhe T1miute 5 minutes AE rima ids 9 Tap the radio button for the selection that you want Your setting is saved gt To adjust display settings to increase battery life from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays Use Your Mobile Hotspot 55 BigPond Wi Fi 4G Advanced II 4 Select Settings gt General gt Device Display Dipi Bige screen Timeout Chapa Tumeur Perec on Ac Tanapi on USE Hotspot LED LED Sleep V i siancbs 5 Para Baa Ed aer ite I F Homepage Host Hare Larges Name Passecnd 5 Adjust any of these settings e Display Brightness Select the Dimradio button e Timeout on AC Timeout on USB
32. e Your Mobile Hotspot 64 BigPond Wi Fi 4G Advanced Il The Wi Fi Options screen that displays depends on the Wi Fi profile that is selected Ee up an ad mona Wie network you wood lina do use dual band 5L compatibile iea wath He husper adir f separa Quest heben Main Wi Fi Secondary Wi Fi Enable secondany Wiii nebwork Wiel nara AC Set Wiel rawr a ea Welt password 12345578 Well password Encrypoos WAG Paranal AES Encrynion VEO Parmerud AES Fregusncy Frequency Chance 424 GM Justa 24 GHz Aue b ihr i Cady voadc ast Pede 9 Sira EN e d Che iiraadc ast Hale Ci erum Hebwork ame Bateri Nara Gut Mode J Choad Wi Fi Chaat Wi Fi alle yeu 16 ahis quur Willi wath temporary wstors wiht expose Dem Go your Curshicie s on mam Ww I F i F Generale a E paes pword ack be Tum on Eher Goat Wi Fi 6 In the Main Wi Fi and Secondary Wi Fi sections change the Wi Fi Name and Wi Fi Password fields as desired 7 To create a new guest password each time you power on the hotspot select the Generate a new password each time turn on the Guest Wi Fi check box 8 Click the Submit button 9 When prompted click the Submit button again All devices that were connected must reconnect with the new name and password Change Hotspot Web Page Login Settings You can change the host name for the hotspot web page You can also change the password to access the hotspot web page To change the login settings
33. e necessary drivers by selecting the button below followed by connecting 5 Slide the OFF button to the ON position USB tethering is enabled Enable Airplane Mode Turn on airplane mode if you want to use jump boost while on an airplane or in areas where Wi Fi is restricted gt To enable airplane mode from the touchscreen 1 To wake up the device press the Power key 2 Tap the Home C3 button Edu T Telstra 100 mm WI FI TPPW4A4G A790 PWD 48934783 3 4GB 43 used of 8 0GB 11 days left Dala current as of approx 48 hrs ago Pci L eO OH Wi Fi Settings Use Your Mobile Hotspot 59 BigPond Wi Fi 4G Advanced II 3 Tap the Settings button A Dispiry Jump Penes X LI Q Airplane Mode USB Temenng More 4 Tap the Airplane Mode button Airplane Mode Ium on airplane mode if you wouki like to use BallaryBHoos while on an airplane or in areas where WiFi is restricted 5 Slide the OFF button to the ON position Airplane mode is enabled gt To enable airplane mode from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays Use Your Mobile Hotspot 60 BigPond Wi Fi 4G Advanced II 4 Click the J
34. e steps for finding a device s MAC address depend on the operating system If your device runs an operating system not listed here see the appropriate operating system documentation To find the MAC address on a Windows 7 Vista XP device 1 Open the command prompt window a Select Start Run b Enter cmd or command and click the OK button 2 Atthe command prompt enter ipconfig all and press Enter 3 Write down the physical address for the entry that relates to the wireless network connection It appears as a series of numbers and letters This is the MAC address of your wireless adapter To find the MAC address on a Windows 8 device 1 In the Charms bar select the Search icon 2 Select Command Prompt 3 At the command prompt enter ipconfig all and press Enter 4 Write down the physical address for the entry that relates to the wireless network connection Frequently Asked Questions 96 BigPond Wi Fi 4G Advanced Il It appears as a series of numbers and letters This is the MAC address of your wireless adapter gt To find the MAC address on a Mac OS X device 1 From the Apple menu select System Preferences Network 2 Select the wireless adapter that is connecting to the routing hardware 3 Select Advanced 4 Select Ethernet The Ethernet ID is displayed This is the same as the MAC address Where can I find more information Review the following The Quick Start Guide that came wi
35. e wil meu afler making this charge Do pe atarl using d differens driver configuration AM this fime This feature i amp only avalable te IPC users H you ane Mac user please d nat enable thes opion as you will be unable io access your device Please check suman netgear cam fer further updabes on Eure Mac supper VER Pasalhroush oO on T D Enabled Disabled DHCP Siro 5 n the DMZ section select the On radio button next to DMZ Enabled 6 In the DMZ Address field enter the IP address of the computer to which you want all data sent Advanced Settings 86 BigPond Wi Fi 4G Advanced Il If the hotspot is tethered using a USB cable this address is 192 168 1 4 If the hotspot is connected using Wi Fi the first Wi Fi client s IP address is usually 192 168 1 74 The Submit button displays after you make a selection T Click the Submit button Set LAN Options gt To set the hotspot s LAN options 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays 4 Select Settings Router Basic ROUTER UPnP LAN 5 In the LAN section enter the appropriate details If the DHCP server is enabled it automatically assigns an IP address to each device on the netwo
36. es 14 Personalize the Hotspot 6 5454 6 45 do ore e RE AG RESERIAOOE RE Y Ed RR 15 Additional Information 0 eee eee 15 Tethered Mode a aa apos betes eh Ok ied Grace 42 dened es ee RR Hae Roe don ad dedi 16 NETGEAR AirCard App for Smartphones and Tablets 17 Hotspot Wer PIU ues d Rx RR EREOSTS2 Pepe E dun diii uni dd e 17 Security Credentials TT Tuc PEPPER 18 External ANNES iau i a9 oREbdobE d e dne A Rs Po 19 Chapter 2 Use Your Mobile Hotspot VEW Pata UIE Le 21 Manage VIF osacsewerpPRSTTASSASSQPEUXeqSd T Or EE Er aE 22 Specify the Wi Fi Settings 0 ccc ce ccc cee eee teens 23 Connect to Wi Fi from Wireless Device 0 cece cece eens 28 Enable Guest Wi Fi cd dodd d Rr RERO E 4 3 RE ERERE AES PGE ded ara 30 Enable Dual Band Willis cccedvdasceai ceed ERR OERPR RE OK RRRRRRAe E Ed 33 Set the Maximum Number of Connected Devices 00005 35 View or Block Connected Users 0 ccc ccc cece een nee 37 Set Mobile Broadband Options 0 ce cece eee eee eens 45 MIU ICIS oheere eee au pd a iene cabs Bd RU Pg AU NER Ed Ed Seri qn diea d ard 47 Extend Battery DIIS 440454 dose a d db Pee da RE db ANDE bedt MT Cp I a d d 48 Adjust Wi Fi Settings to Optimize Battery Life 00 49 Adjust Display Settings to Increase Battery Life 0005 53 Recharge the Battery cuoi ds ns4E SEE PS ER P PvP PRPRC RLR A add E S x 56 USB Tethering
37. fis pacwey per en v pud pum Rete eih morie dava Software Update Laid chee at 17039014 2 03 PM If the Check for update button displays click it to check if a new update is available If an update is available click the Start Download button The update downloads Click the Update now button to install the update Use Your Mobile Hotspot 72 Advanced Settings This chapter provides information about how to configure various aspects of the hotspot such as Wi Fi settings WAN settings router settings The chapter covers the following topics Back Up and Restore Hotspot Settings Manage Wi Fi Network Options Enable SIM Security Configure Mobile Broadband 73 BigPond Wi Fi 4G Advanced II Back Up and Restore Hotspot Settings You can back up and restore hotspot settings Backing up and restoring is useful if you use more than one device and you want the same settings on all of your devices You can also save your settings before resetting to factory defaults or changing the settings gt To back up hotspot settings 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays 4 Select Settings General Software and Reset GE Pet
38. for the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password Use Your Mobile Hotspot 65 BigPond Wi Fi 4G Advanced II The default password is admin The password Is case sensitive The Home screen displays 4 Select Settings gt General gt Device Display Drig ry Enghiness Baghi Dum Screen Timeout Lh plas Titel Tirat on dA Terp on USE Hotspot LED LED Sleep Vot ide nb 5 Pare Ea E ey itu F Homepage Phat re Eri organ Nares harreg Password ain 5 Optional In the Host Name field change the host name used to access the hotspot web page Enter a maximum of 31 characters 6 Optional In the Password field change the password used to log in as an administrator Best practice is to set a more secure password Enter a maximum of 31 characters The the Submit button displays after you make a selection 7 Click the Submit button Your settings are saved Use Your Mobile Hotspot 66 BigPond Wi Fi 4G Advanced Il Change Device Encryption Security Settings gt To change the type of security used for main and secondary or guest Wi Fi 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displa
39. h which users and applications can access your network View WAN Information gt To view network information 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays 4 Select Settings gt Network gt Status Details HE TW ORE 3G Details Suus omer feed FS p rupe HSPA HiAk AT RT ral Fioam ng um RSS i ECs P0 ROP 51 FLMN 210 410 LAC 35 RA PH 1 Celi ID 1 4 TX Power P Address 15 1 5n uabty 1 harsa LII h H Hu t 1104 1063 06 hiid frase 1458339161 Curent radio ba WCDMA R Cede D 0141042763206 78580 Advanced Settings 78 gt BigPond Wi Fi 4G Advanced Il Enable Port Forwarding If your computer is hosting a server you can enable port forwarding so that other users can access the server To enable port forwarding 1 2 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 10 0 0 138 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays Select Settings gt Router gt Port Forwarding Select the Enable radio button The Port Forwarding list displays Incomi
40. hapter covers the following topics e Know Your Device e Set Up and Connect to the Internet e Additional Information Note Firmware updates with new features and bug fixes are available at downloadcenter netgear com Some products regularly check the site and download new firmware or you can check for and download new firmware manually If the features or behavior of your product do not match what is described in this manual you might need to update3 your firmware BigPond Wi Fi 4G Advanced II Know Your Device Your mobile hotspot enables you to create a Wi Fi access point in any location with cellular network coverage Use a Wi Fi access point to connect your laptop and other Wi Fi capable devices to your service provider s mobile broadband network and connect to the Internet You can also use your mobile hotspot in tethered mode by connecting it to your laptop with the USB cable to access the Internet For more information see Tethered Mode on page 16 Power key Touchscreen Status LED Micro USB port Secondary antenna port Figure 1 Hotspot keys and features Manage Your Device and Settings You can manage your device and change settings using the following features e The device s touchscreen See Touchscreen on page 8 e The hotspot web page See Hotspot Web Page on page 17 e A mobile app See NETGEAR AirCard App for Smartphones and Tablets on page 17 Get Started 7 BigPond Wi Fi 4G Advanced II Power
41. he Options button Use Your Mobile Hotspot 23 BigPond Wi Fi 4G Advanced II The Wi Fi Options screen displays WI FI Options Wi Fr Segal Wi Fi Range Wi Fi Standby 5 To disable the Wi Fi signal in a restricted area tap the gt button next to Wi Fi Signal Wi Fi Signal lum Wi Fi signal off if you are in a Wi Fi resincled area You may still use USB tethering to keep one device connected via the USE port 6 Slide the ON button to the OFF position Your setting is saved 7 To set the Wi Fi range tap the gt button next to Wi Fi Range Q Shot small coverage less power Medium Long lange coverage more power 8 Tap the radio button for the selection that you want Your setting is saved Use Your Mobile Hotspot 24 BigPond Wi Fi 4G Advanced Il 9 To power down the Wi Fi radio after a set period of inactivity tap the gt button next to Wi Fi Standby Wi Fi Standby Set the Wi Fi signal broadcast to go to Sleep il no devices connect alter a sel penod of time Ths wall conserve ballery Press tha power button to restart the Wi Fi signal and wake the screen 5minutes best battery life 15 minules 10 Tap the radio button for the selection that you want Your setting is saved Use the hotspot web page to set up a profile that is more detailed than the basic profiles offered on the touchscreen screen gt To select a Wi Fi profile or create a custom profile on the hotspot web
42. he following Change the SSID Wi Fi passwords admin login and Wi Fi encryption settings Select a custom Wi Fi profile dual band Wi Fi guest Wi Fi Set auto connect options View data usage Change security settings and router options Security Credentials Three passwords are associated with the hotspot Wi Fi password Use this to connect your computer or other Wi Fi device to your mobile hotspot network This character string is unique to your device It displays on the main hotspot touchscreen If the screen is blank a power saving feature press and quickly release the Power key The default Wi Fi password is printed on a label under the battery Guest Wi Fi password When the guest Wi Fi network is enabled guests can use this password to access the network Admin login password Use this to log in to the hotspot web page as an administrator You must log in as an administrator to use certain features and to make changes to your hotspot settings The default admin login password admin is printed on a label under the battery The admin login pasword can be 5 31 characters You can change these passwords on the hotspot web page hiip m home or htto 10 0 0 138 For more information see Manage Hotspot Security on page 61 and Change Hotspot Web Page Login Settings on page 65 Get Started 18 BigPond Wi Fi 4G Advanced II External Antennas Using an external antenna might be recommended in areas of lower coverage to im
43. he micro SIM card Micro SIM card 4 Insert the battery as shown Battery Gold contacts Ensure that the gold contacts on the battery line up with the gold contacts on the device 5 Replace the hotspot cover Install the Battery gt To install the battery 1 Remove the hotspot back cover by lifting at the notch on either corner of the device Get Started 13 BigPond Wi Fi 4G Advanced II Make sure that the micro SIM card is already installed For more information see nsiall the Micro SIM Card on page 12 Micro SIM card 2 Insert the battery as shown Battery Gold contacts Ensure that the gold contacts on the battery line up with the gold contacts on the device 3 Replace the back cover Note The battery comes partially charged and ready to use When the battery needs recharging follow the instructions in Recharge the Battery on page 56 Connect to the Internet Your computer and other devices can connect to the hotspot wirelessly You can also connect to the Internet with the hotspot tethered to a computer with the USB cable See Tethered Mode on page 16 Get Started 14 BigPond Wi Fi 4G Advanced II To connect to the Internet 1 Press and hold the Power key for a few seconds The hotspot powers up and automatically searches for and connects to your network provider s mobile broadband network Connect your computer or other device to your Wi Fi network a
44. hese connections are shared between the hotspot s main and secondary Wi Fi networks To set the number of devices that can connect to each Wi Fi network from the touchscreen 1 To wake up the device press the Power key 2 Tap the Home CS button ES T Telstra 10096 mm WI FI TPPWAG A790 PWD 48934783 3 4GB 4396 used of 8 0GB E 11 days left Dala current as of approx 48 hrs ago Main Wi Fi DuakBand Wi Fi Guest WiFi E 4 Tap the Devices button Connected Devices 1 alr Lec BELL ILES User HP Mot enabled Blocked List Use Your Mobile Hotspot 35 5 6 T BigPond Wi Fi 4G Advanced II Tap the Max Wi Fi Devices button The Max Wi Fi Devices screen displays Max Wi Fi Devices Specify how you want this shared between Main and Secondary Wi Fi 10 Man gt Secondary Slide the button to specify how you want the Wi Fi devices to be shared between each Wi Fi network Tap the Submit button Your setting is saved gt To set the number of devices that can connect to each Wi Fi network from the hotspot web page 1 2 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 10 0 0 138 A login screen displays Enter the administrator login password The default password is admin The password Is case sensitive The Home screen displays 4 Select Wi Fi gt Options
45. in screen displays Enter the administrator login password The default password is admin The password Is case sensitive The Home screen displays Use Your Mobile Hotspot 69 BigPond Wi Fi 4G Advanced II 4 Click the About link Account Detalls Device Viciosas numis Model Aarland 18352700 IMEI 354751060 8027033 amp C 7905 2086 llamager Ero i m home iE Si o0 PR Vrah O10 TNS WA Poser Saisie Onknge ICID N A Current temperature IC Current voltage 4 100mV Battery charge level 5255 Wi Fi Details Harpeny status oobiartery Battery temgeratune 12 C Wi Fi name ACTH Ha WHE passeord 1231558 MAL Address 30 45 X 550 T5 Infa Encryption V PAZ Personal AES WALA Devies IP Address 0 0 00 Max VA Davices 15 Max Sasroedary Wi Fi Devices 0 WiFi Range Sion Broadcast Network Name Show Firmware Fimer Version NTRS 01 00 05 00 Fimma Build Date Web App Version AC 905 2 0301 39 QU Boxcaboader Version NTRS 61 00 08 00 Maedware Version 0 1 Update Mobile Hotspot Software and Firmware The hotspot checks automatically for new software or firmware updates once a week If an update becomes available the hotspot displays an alert Open the alert and click the Download button When the download completes the hotspot displays an alert with an Install now button Click the Install now button to install the update Your device reboots automatically to use the new software You can also check for updates manually
46. k to ensure that the USB cable and the AC wall charger are connected securely and are working correctly Why is the signal indicator always low Your hotspot has poor reception Try moving it to a location with a clear view of the sky for example near a window Frequently Asked Questions 90 BigPond Wi Fi 4G Advanced Il Why is the download or upload speed slow Data transfer speed depends on signal strength and interfering radio sources like electrical generators or other hotspot Wi Fi devices Review the following possibilities Check your signal strength and network type for example LTE 4G is generally faster than 3G Check Wi Fi interference by powering the hotspot off and on to find a better Wi Fi channel Switch Wi Fi channel from 2 4 GHz to 5 GHz If Telstra network signal is low consider using external antennas or cradle the hotspot with built in high gain antennas How do I go back to the hotspot web page To view the hotspot web page 1 2 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 10 0 0 138 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive What do I do if I forget my admin login password The default admin login password is admin and the hotspot web page URL is http m home or http 10 0 0 138 If you changed the admin
47. login password and can t remember the password that you created you must set the hotspot back to factory defaults To reset the hotspot from the touchscreen 1 To wake up the device press the Power key Frequently Asked Questions 91 BigPond Wi Fi 4G Advanced II 2 Tap the Home C3 button Eal tL Telstra 10090 fii WI FI TPPWAG A790 PWD 48934783 3 4GB 43 used of 8 0GB 11 days left Dala current as of approx 48 hrs ago 20 Wi Fi 3 Tap the Settings button Settings Display Network Jump Boost x G Airplane Mooe LEA Tethenng 4 Tap the More button Devoe Intamialtiaon Software Updates Factory Reset Tutorial 5 Tap Factory Reset button Factory Reset If vou reset to factory defaults all your customizations and settings will be erased You can back up your settings at http m home prior to the reset Reset now Frequently Asked Questions 92 BigPond Wi Fi 4G Advanced Il 6 Tap the Yes button Devices currenthy connected will lose internet access Begn Reset 7 Tap the Begin Reset button A factory reset takes about one minute 8 After the device resets reconnect Wi Fi devices How dol disconnect from the mobile broadband network gt To disconnect from the network from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A
48. login screen displays 3 Enter the mobile hotspot password The default password is admin The password is case sensitive The Home screen displays 4 Click the Disconnect button in the Connection Details section gt To disconnect from the network from the touchscreen 1 To wake up the device press the Power key 1 Tap the Home N button Canl U Telstra 100 0mm WI FI TPPWAG A790 PWD 48934783 3 4GB 43 used of 8 0GB aE 11 days left Dala current as of approx 48 hrs ago o xt p Wi Fi Settings 2 Tap the Settings button 3 Tap the Network button 4 Tap the gt next to Status Disconnect Frequently Asked Questions 93 BigPond Wi Fi 4G Advanced II Your hotspot is disconnected from the network Why doesn t the Connect Disconnect button appear on the hotspot web page You can use the Connect Disconnect button only when you are logged in as an administrator gt To log in as an administrator 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the password in the Sign In field The default password is admin The password is case sensitive 4 Click the Sign In button HII POND VW I f it ADVANI I Your Wi Fi Details 0 1 im PTAA TPPWAG D718 10849623 tH ngi Connected Devices 1 Eaptore Features ll Te H 1 4G eine Loe Sed
49. nected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive Use Your Mobile Hotspot 21 BigPond Wi Fi 4G Advanced II The hotspot web page displays the data usage for the current billing cycle and for the current broadband session BIGPOND WI FI 46 ADVANCED in Cary E wii Ci Session Your Wi Fi Details n lumg mop 0 1 1 1 m sabia T nT i 108456523 i Ti Sri alltn ac Connected Devices 1 Explore Features e e Manage WI FI Advanced users can set up the Wi Fi radio of the hotspot to meet their Wi Fi needs by customizing settings on the hotspot web page On the hotspot web page the following Wi Fi profiles are available Default main Wi Fi Share your main Wi Fi with 2 4 GHz devices you trust Dual band Wi Fi 2 4 GHz and 5 GHz Gives you the flexibility to connect 2 4 GHz and 5 GHz devices with your main Wi Fi to transfer data at higher throughputs Guest Wi Fi Share your Wi Fi with temporary visitors without exposing the 2 4 GHz devices on your main Wi Fi network or letting visitors access the hotspot web page By default main Wi Fi is enabled and both dual band Wi Fi and guest Wi Fi are disabled If your place of business does not allow Wi Fi or for any other reason you want to disable Wi Fi and use the mobile hotspot o
50. network check box to use a secondary Wi Fi network e Frequency Select the Wi Fi frequency 2 4 GHz or 5 GHz to use on the main secondary or both Wi Fi networks e Guest mode Select the Guest Wi Fi check box to use the secondary Wi Fi network for temporary visitors The Submit button displays after you make a selection Click the Submit button Your changes are saved If you select a predefined profile and then change the frequency or change the guest Wi Fi options the profile type changes automatically to Custom Setup Note When you change your profile options including disabling or enabling either Wi Fi network any devices connected to the hotspot are disconnected and might need to be reconnected Use Your Mobile Hotspot 27 BigPond Wi Fi 4G Advanced II Connect to Wi Fi from Wireless Device You can connect up to 15 wireless devices such as smartphones laptops tablets digital cameras printers gaming consoles and digital picture frames to your hotspot network For information about setting connections for main Wi Fi and guest Wi Fi networks see Set the Maximum Number of Connected Devices on page 35 You can add a wireless device to your Wi Fi network manually If the device you are adding is WPS enabled you can use the WPS method to connect the device without using the Wi Fi password Connect with the Wi Fi Password 1 On the wireless device view the list of available Wi Fi networks 2 Connect to the net
51. ng traffic is forwarded to specific ports and devices on your network using their local IP addresses Note Port forwarding creates a security risk When not required disable port forwarding Enter the following port forwarding information e Label Enter a descriptive name e IP Enter the IP address of a connected device e Port Enter the port number that the application uses e Protocol If you are unsure select TCP IP The Submit button displays after you make a selection Click the Submit button Your settings are saved Advanced Settings 79 BigPond Wi Fi 4G Advanced II Enable Port Filtering You can select which applications for example HTTP FTP email servers can access the Internet Used with other security measures such as a firewall port filtering can enhance network security gt To enable port filtering 1 2 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 10 0 0 138 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays Select Settings gt Router gt Port Filtering The Port Filtering screen displays RUTTER Black List akad Pon Wavtca d From the Port Filtering list select one of the following e Black List Specific applications are not allowed to access the Internet block list e White Li
52. nly in tethered mode the mobile hotspot gives you that option Note Whenever you change Wi Fi settings any devices connected to the hotspot are disconnected and might need to be reconnected Use Your Mobile Hotspot 22 BigPond Wi Fi 4G Advanced Il Specify the Wi Fi Settings From the touchscreen you can specify a number of Wi Fi settings For more detailed profile selections visit the hotspot web page http m home or http 10 0 0 138 You can establish any one of the following types of networks e Default No secondary network Main Wi Fi only on the 2 4 GHz band If you configured a custom profile using the hotspot web page you have the option to return to the defaul Wi Fi setting e Dual Band Wi Fi Main Wi Fi only on either the 2 4 GHz or 5 GHz band Use this choice to transfer data at higher throughputs e Guest Wi Fi Main Wi Fi and guest Wi Fi on the 2 4 GHz band Note Whenever you change Wi Fi settings any devices connected to the hotspot are disconnected and might need to be reconnected gt To specify the Wi Fi settings from the touchscreen 1 To wake up the device press the Power key 2 Tap the Home A button Eal RR C NI 07 im WI FI TPPWAG A790 PWD 48934783 3 4GB 4396 used of 8 0GB purum mmm 11 days left Data current as of approx 48 hrs ago m xt X Wi Fi Settings 3 Tap the Wi Fi button 0 gt Nain V F vual Band WHF Guest Ye F Option 4 Tap t
53. of approx 48 hrs ago qm 5 Wi Fi Settings 3 Tap the Settings button Settings X A Dispitary Network Jump Boost X LI OQ Airplane Mode UEO Tethering Mone 4 Tap the More button Devoe Intamialtaon Software Updates Factory Reset Tutorial 5 Tap Factory Reset button Factory Reset If you reset to factory defaults all your custommeabons and setings will be erased You can back up your settings al https im home pnor to the reset Reset now Troubleshooting 101 BigPond Wi Fi 4G Advanced II 6 Tap the Yes buiton Factory Reset Davices currently connected will lose internet access 7 Tap the Begin Reset button A factory reset takes about one minute 8 After the device resets reconnect Wi Fi devices View Alerts Your mobile hotspot displays alerts to advise you of device status changes SIM Not Installed Ensure that the micro SIM card is installed correctly See nstal the Micro SIM Card on page 12 SIM Error Check SIM Ensure that you have your network service provider s micro SIM card inserted in the hotspot If a problem still exists contact customer service The micro SIM card might be damaged and need replacing SIM Locked Tounlock the micro SIM card from the hotspot web page 1 Contact Telstra customer service for the PIN to unlock the micro SIM card 1 From a computer or wireless device that is connected to your network launch an Internet b
54. ot by default is configured to optimize battery life The following factors affect battery life e Standby time e Data throughput e Mobile broadband signal strength the better the signal the longer the battery life Use Your Mobile Hotspot 48 BigPond Wi Fi 4G Advanced Il e Wi Fi range e Dual band Wi Fi when all of your devices support 5 GHz Wi Fi dual band Wi Fi allows faster downloads but uses more power e Guest Wi Fi when enabled uses more power To extend the battery life use any of the following methods e Adjust Wi Fi settings e Adjust display settings e Use tethered USB e Use airplane mode e Use only for jump boost Adjust Wi Fi Settings to Optimize Battery Life If the devices you are connecting to your Wi Fi network are always close to your hotspot shorten the Wi Fi range Set the standby timer to a shorter period to reduce the amount of time to wait when no devices are connected to either Wi Fi network before going into standby mode the Wi Fi radio turns off Note When you change the Wi Fi settings any devices connected to the hotspot are disconnected and might need to be reconnected gt To adjust Wi Fi setting to optimize battery life from the touchscreen 1 To wake up the device press the Power key 2 Tap the Home A button ES T Telstra 10096 mm WI FI TPPW4G A790 PWD 48934783 3 4GB 4396 used of 8 0GB 11 days left Dala current as of approx 48 hrs ago 0
55. other than Telstra s Get Started 9 BigPond Wi Fi 4G Advanced II Table 3 Touchscreen icons continued The name of the network carrier Battery indicator Battery is partially or fully charged e 5 bars The battery is fully charged e 1 bars The battery has a low charge EH Battery indicator The battery is recharging Battery indicator The battery level is critically low e ALERTS 2 Alert message notification To view the alerts tap the ALERTS button Default main Wi Fi name and Wi Fi enabled devices use the Wi Fi name and password to connect to the password mobile hotspot Guest Wi Fi name When guest Wi Fi is enabled tap Wi Fi Guest Wi Fi to display the guest and password Wi Fi network name and password For information about how to change these names and passwords see Manage Hotspot Security on page 61 3 4GB 4396 used of8 0GB Estimated data usage for the current billing period Sz 11 days left Data current as of approx 48 hrs ago Wi Fi status and button Displays Wi Fi status blue when Wi Fi is turned on To display the Wi Fi screen tap the Wi Fi button Settings button To display the Settings screen tap the Settings button Accessories The following accessories are included with your hotspot e Micro USB cable Use this cable to recharge the battery or tether the mobile hotspot to your computer For more information see Tethered Mode on page 16 e Wall charger Use a wall charge
56. our hotspot is restored with the imported file settings Manage Wi Fi Network Options You can set Wi Fi network options such as RTS threshold and the fragmentation packet size on the hotspot web page You can also control which Wi Fi devices can access your network by adjusting MAC filtering parameters gt To set the Wi Fi network options 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password Advanced Settings 75 BigPond Wi Fi 4G Advanced II The default password is admin The password Is case sensitive The Home screen displays Select Wi Fi gt Options Set the Wi Fi options e Channel The Wi Fi channel being used Best practice is to set the channel to Auto The hotspot chooses the channel that provides the least interference Main Wi Fi Secondary Wi Fi e RTS Threshold The smallest packet size in bytes used by the Request to Send Clear to Send handshaking protocol Best practice is to use a value of 2347 If you are experiencing inconsistent data flow you can make minor changes to this value to try to alleviate the problem Connection ATS Threshald Fragmentation heaghinisd e Fragmentation Threshold The largest allowable size in bytes for a packet If a packet is larger than the threshold it is sent in multiple packets
57. page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays Use Your Mobile Hotspot 25 BigPond Wi Fi 4G Advanced II Select Wi Fi gt Options CONNECT OPTIONS Wi Fi Pri Dex No ignia mastan k feel uma era oe i epee d zu ac Wes Ir us dosal 5ars d Pel PEE fo eee Beat ap Wu AE ee dos d baepde R oed Fae Main Wi Fi Secondary Wi Fi Erabie serondam uis a ratam Wee a nam Ao PRS iF rari ACT fru quam WiFi pamm 1415328 38 Prefi eee odiz 4E Ener pte Wal Peron AES E ner pih Fepaki hima i rr hure Quom LL lage 5 Hs i OC Gr i Drzacx gu 5 ae Srnec ug bbe o Tom Matec Miara haremi Hara Topar Maia In the Wi Fi Profiles list select a predefined profile or select Custom Setup to choose your own options Cinta No spoor nahk T No secondary nebeork Detgut Dual Band WiFi sued IE 3 Use Your Mobile Hotspot 26 BigPond Wi Fi 4G Advanced Il The Wi Fi Options screen that displays depends on the Wi Fi profile that is selected Fr Peles Main Wi Fi Secondary Wi Fi To modify the displayed profile even if you selected a predefined profile use the following options e Secondary Wi Fi Select the Enable secondary Wi Fi
58. pot try the following suggestions Turn off your device and take the battery out wait 10 seconds put the battery back in and turn your device on Restart your computer Turn off or temporarily disable any security programs or firewalls If possible try using another computer or Wi Fi device to connect to your hotspot If you can then the problem is with the device that cannot connect not the hotspot Why can t I access the Internet If you are connected to the hotspot but cannot connect to the Internet try the following suggestions Check the display status on the touchscreen Make sure that network coverage is available in your area Make sure that your micro SIM card is active and enabled with data services Wait one to two minutes for the hotspot to initialize Confirm that your account is activated and that no other Internet connections are active owitch your hotspot off and on and restart your computer or Wi Fi device Check to see if you can access www telstra com If you can access www telstra com but you cannot access other non Telstra websites you might need to top up or recharge your pre paid SIM card Why isn t my battery charging If you are in a low coverage area are transferring a lot of data or left the hotspot in a hot location the internal temperature of the hotspot can rise above 45 C In these conditions the battery cannot be charged due to safety limits with lithium ion battery technology Chec
59. prove your device performance MIMO Dual TS9 antennas are available from your retailer Insert the connector carefully to avoid damage to your device Figure 4 External antennas with TS 9 connectors Get Started 19 Use Your Mobile Hotspot This chapter explains how to use your hotspot The chapter covers the following topics View Data Usage Manage Wi Fi Set Mobile Broadband Options View Alerts Extend Battery Life Manage Hotspot Security View Details About Your Mobile Hotspot Update Mobile Hotspot Software and Firmware Note To change settings log in as an administrator See Hotspot Web Page on page 17 20 BigPond Wi Fi 4G Advanced Il View Data Usage You can view an estimate of your data usage on the hotspot web page and on the hotspot touchscreen The plan data counter resets automatically when the next billing cycle starts and the session data counter resets automatically for each session To view estimated data usage on the hotspot touchscreen 1 To wake up the device press the Power key 2 Tap the Home C3 button The touchscreen shows the estimated data usage for the current billing cycle Eu T4 Telstra 100 0mm WI FI TPPWAG A790 PWD 48934783 3 4GB 43 used of 8 0GB ne Data usage 11 days left Data current as of approx 48 hrs ago 20D yt xt Wi Fi Settings To view detailed data usage information on the hotspot web page 1 From a computer or wireless device that is con
60. r network launch an Internet browser Enter http m home or http 10 0 0 138 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays Select Wi Fi Options The Wi Fi Options screen displays In the Wi Fi Profiles list select Dual Band Wi Fi Dietiult Mio Secondary network Custom Setup Vih Fa Pashia Dual eg VH i 7 Tu span adidas VE network d you would ks lo ek dual band 5GHz campanii Bres wth the ho sport and or iv a separate quest network Main Wi Fi Secondary Wi Fi Enable vecondaey Fi itk ira name AC PUSH st vei name EC TIS enit Wi piitsa LMR Willi praod MES Eneryptien WPAZ Personal AES Encrypioon WPA Parisnal AES Frequency Channel braquaney Canal 24 GHF 5 CH Broadcast I Erde dit Mida Show Hek aerae Hitik Name Cus Node tet Neri tone Vii alee you 1p shoe your Viti wath demporaey was without dapi them BS ycus Dec nh ieri Wi Fi Generate 3 nes password each bme bam en the rosae ER After you make a selection the Submit button displays near the bottom of the screen Use Your Mobile Hotspot 34 BigPond Wi Fi 4G Advanced II Note The default values are appropriate for dual band Wi Fi 6 Click the Submit button Dual Band Wi Fi is enabled Set the Maximum Number of Connected Devices You can connect up to 15 wireless devices to the hotspot T
61. r to support the hotspot Toinstall drivers on computers running operating systems other than Windows XP 1 Ensure that the hotspot is powered off 2 Connect the hotspot to your computer using the USB cable The hotspot automatically powers on and installs the necessary driver You can visit the hotspot web page at hitp m home or http 10 0 0 138 to customize your hotspot s advanced settings Toinstall drivers on a computer running Windows XP 1 To wake up the device press the Power key 2 Tap the Home C3 button Edu T Telstra 100 0mm WI FI TPPW4G_A790 PWD 48934783 3 4GB 43 used of 8 0GB mM 11 days left Dala current as of approx 48 hrs ago Gq 5 it Wi Fi Settings 3 Tap the Settings button 4X Q A Dies pty Network Jump Borsi X OQ Airplane Mode LSS Tetnering Horne 4 Tap the USB Tethering button Get Started 16 BigPond Wi Fi 4G Advanced Il USB tethering should be ON by default If USB tethering is not ON slide the OFF button to the ON position USB Tethering USB Tethering allows you to connect to the intermet from supported computers with a USB cable and charge i at the same ime Fasa turri off USR tethering if yeu wish to only charge your hotspot with your computer If you are using Windows XP you will need to install the necessary drivers by selecting the button below followed by connecting 5 Tap the Install Win XP drivers button This button is located
62. rk and manages its configuration information Advanced Settings 87 BigPond Wi Fi 4G Advanced II The DNS mode setting specifies how the DNS servers are obtained If you select Auto the servers use the DNS relay specified by the Internet provider The Submit button displays after you make a selection 6 Click the Submit button Advanced Settings 88 Frequently Asked Questions This chapter provides answers to questions you might have about your hotspot Also see Chapter 5 Troubleshooting The chapter covers the following topics Why can t I connect a device to the hotspot Why can t access the Internet Why isn t my battery charging Why is the signal indicator always low Why is the download or upload speed slow How do I go back to the hotspot web page What do I do if forget my admin login password How do I disconnect from the mobile broadband network Why doesn t the Connect Disconnect button appear on the hotspot web page How can I extend the life of the battery How do I turn the hotspot off How do I find out how many users are connected to my hotspot s Wi Fi networks The touchscreen is not lit How do know if the hotspot is still powered on How do I find my computer s IP address How do I find a device s MAC address Where can I find more information 89 BigPond Wi Fi 4G Advanced II Why can t I connect a device to the hotspot If you are experiencing problems connecting to the hots
63. rowser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays Troubleshooting 102 BigPond Wi Fi 4G Advanced Il 4 Enter the micro SIM PIN when prompted 5 Click the Save button Temperature Related Alerts The hotspot is designed to work over a wide temperature range For information see Environmental Specifications on page 107 The mobile hotspot shuts down automatically if it goes out of the supported temperature range Move the device to an area where the temperature is more suitable and if the mobile hotspot is too warm make sure that the area is well ventilated and air can circulate around the device Note The battery might not recharge if the mobile hotspot is outside the operating temperature range Connection Alerts Some connection alerts include instructions for resolving them For other connection alerts including those in the following table contact customer service for assistance Table 4 Connection alerts EE b o panana Service Option not supported Reactivation required Reactivation required 32 Serce Option not supports S Troubleshooting 103 BigPond Wi Fi 4G Advanced II Table 4 Connection alerts continued a b ansanm e ui s oeenn Troubleshooting 104 BigPond Wi Fi 4G Advanced Il Table 4 Connec
64. splayed preferences 6 Click the Submit button View Alerts Your mobile hotspot displays alerts to advise you of device status changes An Alert bar displays across the top of the screen The color of the bar corresponds to the type of alert e Red Critical alerts e Amber Warning alerts e Blue Web updates are available Use Your Mobile Hotspot 47 BigPond Wi Fi 4G Advanced II e Yellow System alerts gt To view alerts from the touchscreen 1 To wake up the device press the Power key 2 Tap the Home C3 button Ej T A Telstra 100 0mm TPW4G leggetyv PWD 83749502232 7 3GB 73 used of 10 0GB 9 days let 3 Tap the Alerts bar 4 Read each alert that displays and follow any displayed instructions 5 To return to the Home screen tap the Home N button Note Alerts remain as long as the issues that cause them are active When the issues are resolved the alerts are removed automatically To view alerts from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive Active alerts display at the top of the Home screen 4 Follow the instructions in each alert to address the conditions that caused it to display Extend Battery Life The mobile hotsp
65. splays Use Your Mobile Hotspot 57 BigPond Wi Fi 4G Advanced II Note The touchscreen goes into sleep mode after a set time to extend battery life To wake up the touchscreen press and quickly release the Power key USB Tethering Use USB tethering to connect to the Internet from supported computers with a USB cable and charge the hotspot battery at the same time Turn off USB tethering if you only want to charge your hotspot with your computer gt To connect the hotspot to the USB port on your computer Attach one end of the micro USB cable to the mobile hotspot and plug the other end into the USB port on your computer Toenable USB tethering from the touchscreen 1 To wake up the device press the Power key 2 Tap the Home C3 button 46 MTM AA Telstra 100 nm WI FI TPPWAG A790 PWD 48934783 3 4GB 4396 used of 8 0GB mmm 11 days left Data current as of approx 48 hrs ago amp Wi Fi Settings Use Your Mobile Hotspot 58 BigPond Wi Fi 4G Advanced II 3 Tap the Settings button A Display Network Jump Bacist X Q Apane Mode LSB Telnering More 4 Tap the USB Tethering button USB Tethering USB Tethering allows you to connect to the internet from supported computers with a USB cable and charge itat the same irme Fasa turni cff USE tethering if you wish to only charge your hotspot with your computer If you are using Windows XP you will need to install th
66. st Specific applications are allowed to access the Internet allow list Only one list at a time can be active either a black list or a white list Identify the ports to filter Enter a meaningful label that describes the service Enter the port being used Enter the communication protocol being used The Submit button displays after you make a selection Click the Submit button Advanced Settings 80 BigPond Wi Fi 4G Advanced Il Enable IP Passthrough Mode To turn off the hotspot router functionality and assign the network IP address directly to the attached device enable IP passthrough If you make this change the attached device restarts using a different driver configuration WARNING If you enable this feature Wi Fi is disabled and you must use a USB cable to tether the device Note This feature is available to Windows computer users If you are a Mac user do not enable this option because you will be unable to access your device gt To enable IP passthrough mode 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays Advanced Settings 81 BigPond Wi Fi 4G Advanced II 4 Select Settings gt Router gt Basic 5 Inthe LAN section select the
67. t web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password The default password is admin The password Is case sensitive The Home screen displays Use Your Mobile Hotspot 29 BigPond Wi Fi 4G Advanced II 4 Select Wi Fi gt Connect CONNECT Main Wi Fi secondary Wi Fi zi rh yau peuTuany Seon Dres en Hari Qua Wi Fi creed B one nmeuugm fide fei nary wor lo gees yau TF haapa ACTROS Jest TZA 5 Click the WPS button for either the main Wi Fi or secondary Wi Fi network if available 6 Choose the WPS method you want to use e WPS button pairing If the device you want to connect has a WPS key click the WPS button pairing button and within two minutes 120 seconds press the device s WPS key e Enter WPS PIN If the device you want to connect has a WPS PIN associated with it click the Enter WPS PIN button and enter the device s WPS PIN Your hotspot and the wireless device communicate and establish the connection Enable Guest Wi Fi Guest Wi Fi creates a one time unique password for temporary visitors to access your Wi Fi hotspot gt To enable Guest Wi Fi from the touchscreen 1 To wake up the device press the Power key Use Your Mobile Hotspot 30 BigPond Wi Fi 4G Advanced II 2 Tap the Home CS button BSwil t
68. te down the IP address for the entry that relates to the wireless network connection The IP address might be listed under IPv4 Address or something similar gt To find the IP address on a Windows 8 device 1 In the Charms bar click the Search icon 2 Select Command Prompt 3 At the command prompt enter ipconfig and press the Enter key 4 Write down the IP address for the entry that relates to the wireless network connection The IP address might be listed under IPv4 Address or something similar Frequently Asked Questions 95 BigPond Wi Fi 4G Advanced II gt To find the IP address on a Mac OS X device 1 From the Apple menu select System Preferences Network 2 Select the wireless adapter The IP address is displayed in the right pane gt To find the IP address on devices running other operating systems Refer to the user documentation for your operating system or computer How do I find a device s MAC address You must know the MAC address for a device when you are doing the following e Assigning an IP address based on a MAC address when using DHCP e Allowing or denying devices to access your Wi Fi network MAC filtering Tip To display a list of connected devices including the MAC address of each device go to the hotspot web page and log in as an administrator The connected devices list appears on the left side of the Home screen Click the device links to display IP and MAC addresses Th
69. th your mobile hotspot Visit support netgear com click the Support for Home Products link search for your network service provider and select your hotspot from the list of products to do the following Update the firmware on your device if an update is available View a tutorial Learn tips and tricks at htipz www netgear com learningcenter mobile to get the most from your hotspot Information about accessories is available at http www netgear comvtelstraaccessories Frequently Asked Questions 97 Troubleshooting This chapter provides suggestions for troubleshooting problems that might arise when you are using your mobile hotspot The chapter covers the following topics The Wi Fi network name does not appear in the list of networks The No Signal icon displays on either the touchscreen or the hotspot web page Your device cannot access the hotspot web page when connected to a VPN The hotspot cannot connect to a computer running Windows Vista The hotspot does not connect to your service provider s network Reset the hotspot View Alerts 98 BigPond Wi Fi 4G Advanced Il The Wi Fi network name does not appear in the list of networks If you do not see the hotspot s Wi Fi networks from your Wi Fi enabled device try these suggestions e Refresh the list of networks e If the touchscreen is dark the Wi Fi radio might be asleep Press the Power key to wake the hotspot e f the hotspot is tethered to your computer
70. the Home screen a pop up window appears with boost options If the pop up window does not display tap Settings Jump Boost Get Started 11 3 BigPond Wi Fi 4G Advanced II Tap one of the boosting options 30 60 or 90 minutes gt To start the jump boost of another device from the hotspot web page 1 YY Im Plug the jump boost cable into your hotspot Plug the device you want to charge into the other end of the jump boost cable On the home page log in as an administrator Click the Jump Boost button Select one of the boosting options 80 60 or 90 minutes Set Up and Connect to the Internet The battery and micro SIM card are pre installed in your hotspot If you need to re install these components complete the steps in the sections listed in steps 1 and 2 gt To set up and connect to the Internet 1 Install the Micro SIM card For more information see ns all the Micro SIM Card on page 12 Install the battery For more information see nstall the Battery on page 13 Connect to the Internet For more information see Connect to the Internet on page 14 Personalize the hotspot For more information see Personalize the Hotspot on page 15 Install the Micro SIM Card gt To insert the SIM card 1 2 Remove the hotspot back cover by lifting at the notch on either corner of the device If present remove the battery Get Started 12 BigPond Wi Fi 4G Advanced II 3 Insert t
71. the list II P 99 The No Signal icon displays on either the touchscreen BigPond Wi Fi 4G Advanced II or the hotspot web Page ccsadciecddbews baie dase sdededs eure aeesa de 99 Your device cannot access the hotspot web page when connected ta a VPN ic id dpph eR DeRSES d Ra RR RE HERE A RE dri 99 The hotspot cannot connect to a computer running VOIR S IER acea aped add de eriordedas ede aac Ea daa kesar dnd 99 The hotspot does not connect to your service provider s MELO acdc tmd dd bh PES e pP PV ERI ETERERUROHI Reg a biais 99 Reset the hotspot as 655i de nan coe ned Se PORE E d ced RICE Ra Rod eas 100 AE CIE E TE TT TTE 102 SIM Not Installed nonn inh d ea Sega cad Sarbag deae nda prr ERES 102 SIM Error Check SIM 4264 65 0545055555686650605506000644564 000088 102 OE RECO T rr 102 Temperature Related Alerts 0 0c ccc cc cence teens 103 Connection tel DS aria ed xpi dE dO Rond dede ee Rub dob dodo ma bd E gera dra cU ER 103 Appendix A Specifications Mechanical Specifications Lise dopo a dh gb o X Cb o OR ACE HORE rea 107 Environmental Specifications 0 ccc ccc cen enn nen ees 107 Supported RF Bands gus 43e po prb iedurdet qup re Sep bd ded qa qb es ERS e ries 107 Get Started This chapter provides an overview of BigPond Wi Fi 4G Advanced II features and instructions for how to set up your mobile hotspot and connect to the Internet The c
72. tion alerts continued Met Description S PDP Duplicate UE RAT Change Troubleshooting 105 Specifications This appendix covers the following topics e Mechanical Specifications e Environmental Specifications e Supported RF Bands 106 BigPond Wi Fi 4G Advanced Il Mechanical Specifications Table 5 Physical dimensions Parameter Dimension _ Weight 136 g 4 5 oz Length 110 mm 4 33 in Width 68 mm 2 7 in Thickness 15 mm 57 in Environmental Specifications Table 6 Recommended operating and storage temperatures Environment Temperature Operating temperature 0 C to 35 C 32 F to 95 F Storage temperature 10 C to 60 C 14 F to 140 F Supported RF Bands Table 7 Supported RF bands 4G LTE CA 1800 700 1800 2600 2600 700 2600 2600 MHz 4G LTE 700 900 1800 2100 2600 MHz 850 900 1900 2100 MHz Specifications 107
73. tspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays Use Your Mobile Hotspot 46 BigPond Wi Fi 4G Advanced Il 4 Select Settings Network Preferences HETWORKR Aude Decus Maret Connect manually each usa Always except when roaming Adin Prem for Pir Do Hat Prompt Paiteag Usemame A Password 5 Select an Auto Connect option e Never connect manually each use The mobile hotspot does not attempt to automatically connect to the mobile broadband network when powered on To connect to the network manually view the Mobile Broadband Disconnected alert and click the Connect button e Always except when roaming The mobile hotspot automatically attempts to connect only to your network provider s mobile broadband network when powered on e Always The mobile hotspot automatically attempts to connect to the mobile broadband network when powered on You might incur roaming charges if you are outside your network provider s coverage area Note If SIM PIN security is enabled you must enter the SIM PIN before the hotspot can establish a connection See Enable SIM Security on page 7 The Submit button displays after you change any of the di
74. tton gt Lm Main Wi Fi DuakBand Wi Fi Guest Wi Fi Connected Devices 1 Main Wi Fi Use Your Mobile Hotspot 41 gt BigPond Wi Fi 4G Advanced II 5 Tap the Blocked List button Blocked List A Note Devices display when Blocked List feature is set to ON To view a list of blocked devices from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 10 0 0 138 A login screen displays 3 Enter the administrator login password The default password is admin The password Is case sensitive The Home screen displays A list of devices connected to the main Wi Fi and guest Wi Fi networks displays in the right column of the screen Connected Devices 1 70 F3 55 DH i E 0 54 4 Select Wi Fi Mac Filter CONNECT OPTIONS MAC FILTER MAC Filter Mode 5 From the MAC Filter Mode list select Black list Block all in list The list of blocked displays Use Your Mobile Hotspot 42 BigPond Wi Fi 4G Advanced II gt To unblock a device from the touchscreen 1 To wake up the device press the Power key 2 Tap the Home A button 4G PTT ele Telstra 100 mm WI FI TPPW4G A790 PWD 48934783 3 4GB 43 used of 8 0GB umm 11 days left Data current as of approx 48 hrs ago eO ax Wi Fi Settings 3 Tap the Wi Fi button Main Wi Fi Dual Band VEI Guest WHF I
75. ump Boost button Jump Boost M your tablet or smartphone if out of battery you can gee R some pce kom your habspet Reminder you cant charge while boosting 1 Connect the Gather boost cable to Efe Urin poe leat To ensuing proper batieny perionmaece rt a e e Si RCE bax Pu 3 Connect your smartphone io the charge cable 4 Choose how long you want io enable boost for The timer starts imesedarehy alter you press thet button below 3X minus boost EO mi boost 20 mare boost Optional Enable aeplane mode if you would lie to charge your device while in airplane moss Enable Puplacr Mode 5 Click the Enable Airplane Mode button Airplane mode is enabled Manage Hotspot Security The following topics are covered in this section e Change Network Names and Passwords on page 62 e Change Hotspot Web Page Login Settings on page 65 e Change Device Encryption Security Settings on page 67 You can also block undesired hotspot users For more information see View or Block Connected Users on page 37 Use Your Mobile Hotspot 61 BigPond Wi Fi 4G Advanced II Note When you change the Wi Fi settings the hotspot resets Any devices connected to the hotspot are disconnected when the hotspot resets Change Network Names and Passwords The main and guest Wi Fi network names identify your Wi Fi networks and are visible to other Wi Fi enabled devices The procedure to change the main and guest Wi Fi network names and passwords is the s
76. without receiving an alert To update software from the touchscreen 1 To wake up the device press the Power key Use Your Mobile Hotspot 70 BigPond Wi Fi 4G Advanced II 2 Tap the Home X button 4G NT ee Telstra 100 mm WI FI TPPW4G A790 PWD 48934783 3 4GB 43 used of 8 0GB Sees 11 days left Dala current as of approx 48 hrs ago gO Th Wi Fi Setting 3 Tap the Settings button Settings X A Display Metwark Amp Borsi X 9 Airplane Mode USB Tethering More 4 Tap the More button Device Inlormation Software Updates Factory Reset Tutorial 5 Tap the Software Updates gt button Software Update Last checked at Check for updates now 6 Tap the Check for updates now button 7 lf an update is available tap the Start Download button The update downloads Use Your Mobile Hotspot 71 8 BigPond Wi Fi 4G Advanced II Tap the Update now button to install the update gt To update software from the hotspot web page 1 2 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 10 0 0 138 A login screen displays Enter the administrator login password The default password is admin The password Is case sensitive The Home screen displays Select Settings gt General gt Software and Reset Download Backup Restore Settings Settings CS x2 im pp of pos oto a va
77. work that corresponds to your hotspot network as displayed on the touchscreen 3 When prompted enter the Wi Fi password for your hotspot network The Wi Fi password displays on the hotspot touchscreen If the screen is turned off press and quickly release the Power key to wake the hotspot Add a WPS Enabled Device You can add a WPS enabled Wi Fi device to your Wi Fi network without a Wi Fi password using the hotspot web page or the touchscreen To add a WPS enabled Wi Fi device from the touchscreen 1 To wake up the device press the Power key 2 Tap the Home C3 button ac RR CES 0 ID WI FL TPPW4G A790 PWD 48934783 3 4GB 43 used of 8 0GB Sea 11 days left Dala current as of approx 48 hrs ago Ms Settings Use Your Mobile Hotspot 28 BigPond Wi Fi 4G Advanced II 3 Tap the Wi Fi button Main Wi Fi Dual Band Wi Fi GUES WHF i plone 4 Tap the WPS button WFS allows a device that supports this feature to securety connect to your hobo without tha Wi Fi password Par with Alain WiFi 5 Tap the Pair with Main Wi Fi or Pair with Secondary Wi Fi button Select the WP button on your Connecting device to pair with your hotspot 112 seconds remaining 6 Within two minutes press the WPS key on the wireless device you want to connect Your mobile hotspot and the wireless device communicate and establish the connection gt To add a WPS enabled Wi Fi device from the hotspo
78. ys 3 Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays 4 Select Wi Fi Options The Wi Fi Options screen that displays depends on the Wi Fi profile that is selected Webi Pp T Guat AFi 7 Set up an ad monal Ve network you would lia do use dual band Ghz compatible diea with the hota pot andior Ate separate guest Sitaki Main Wi Fi Secondary Wi Fi Enable secondary Wiii network vus Fi uF ga AC AS lux Wifi naema ACTES Vel password 12345578 Wel password Encrypbons WEA PoeranelAES WRAZ Persona AES Enonptica We AS Parana AES None Frequency Channel Wea ianen AES V negaiency Chanel WRAP aS EIC Aue 24 Ghz Ama 6 Giz L Ca Pde gt Shysa Bend ast ch Hule ya iee a mi Ei Network ame Network Pire Ouest Mose O Cheat Wi Fi VIAM with temporary wabara wathout exposang them fo your desces on mass y Genes nore paes pword sac bme Tum on Ehe Guest Wil 5 In the Encryption list for main Wi Fi or guest Wi Fi select a security option e WPA2 Personal AES Strong security supported by newer Wi Fi devices the default e WPA WPAA2 Strong security supported by most Wi Fi devices Use WPA2 Personal AES whenever possible e None Anyone can access your Wi Fi network without a password and you are responsible for charges incurred Best practice is not to select this option Use Your Mobile Hotspot 67 BigPond

Telstra AC790S Wi-Fi 4G Advanced II User Manual

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