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Express 3000 User Manual

1. l Input O Output 61203153L2 20 Express 3000 User Manual D 1 Appendix D Connector Pinouts Figure D 2 shows the modem interface and Table D 2 shows the mo dem interface pinout PIN5 PIN 1 esse JO o0o0 0 PIN 9 PIN 6 Figure D 2 Modem Interface Table D 2 Modem Interface Pinout Pin Name VO Description 1 CD O Carrier Detect 2 RxD O ReceivedData 3 TXD Transmitted Data 4 DTR Data Terminal Ready 5 SG VO Signal Ground 6 NC No Connection 7 RTS Request to Send 8 CTS O Clear to Send 9 NC No Connection D 2 Express 3000 User Manual 61203153L2 20 Appendix D Connector Pinouts Figure D 3 shows the RJ 11 POTS port interface For the POTS 1 inter face pin 3 is Ring and pin 4 is Tip For the POTS 2 interface pin 3 is Ring 2 and pin 4 is Tip 2 PIN1 PIN6 Figure D 3 RJ 11 POTS Port Interface Figure D 4 shows the RJ 45 ISDN line interface Pin 4 is Ring and pin 5 is Tip PIN1 PIN8 ISDN Figure D 4 RJ 45 ISDN Line Interface Figure D 5 shows the power supply for the Express 3000 GND 12V Figure D 5 Express 3000 Power Supply 61203153L2 20 Express 3000 User Manual D 3 Appendix D Connector Pinouts D 4 Express 3000 User Manual 61203153L2 20 AppendxE Acronyms and Abbreviations Gear alternating current AO DI Always On Dynamic ISDN ATS 8 4 243 0 AT commands BACP Bandwi
2. 1 Double click in turn each of the following icons My Computer gt Control Panel gt Modems 2 Click the Add button to display the Install New Modem window 3 Click the Next button Windows NT detects the Express 3000 2 4 Express 3000 User Manual 61203153L2 20 Chapter 2 Setting Up the Express 3000 Windows NT Express 3000 Installation Procedure Step Action 4 To complete the installation follow the on screen instructions Double click on the icon My Computer 5 6 Double click on the icon for the drive labelled Express 3000 7 The ADTRAN Installation Helper automatically runs Follow the instructions in Installing the Express Configuration Software Windows on page 2 4 manufacturer enter the letter of the CD ROM drive If you are asked for a driver disk provided by the hardware K containing the Express 3000 CD MACINTOSH INSTALLATION PROCEDURE The following Step Action tables provide step by step directions for installing the Express 3000 on a Macintosh however the basic instal lation procedure is as follows 1 Connect and power up the hardware see page 2 6 2 Install the Express Configuration software see page 2 7 61203153L2 20 Express 3000 User Manual 2 5 Chapter 2 Setting Up the Express 3000 Connecting the Hardware Macintosh Macintosh Instructions for Connecting the Hardware Step Action
3. Data Flow Control Options Command Function Q0 No flow control Q1 Software flow control XON XOFF Q2 CTS only Q3 Hardware flow control RTS CTS factory default Q4 Software from DCE only DTE and Modem Interface Selection Command Function _L0 Disable external analog modem connected to the Express 3000 modem port _L1 Enable external analog modem connected to the Express 3000 modem port A 8 Express 3000 User Manual 61203153L2 20 Appendix A AT Commands and S Registers S Registers List Command soo s02 s03 s04 s05 S06 s07 Function Auto Answer Features Determines how the Express 3000 answers an incoming call 0 Disable Express 3000 does not answer call 1 Enable Express 3000 answers all calls 2 Dump all calls Escape Character Determines which key or character in ASCII code End of Line Character Line Feed Character Back Space Character Enable AO DI Connect Time 61203153L2 20 defines the escape command The standard escape character is a plus sign ASCII value of 43 decimal To change the character set set S2 to the desired ASCII value Range 0 to 127 Determines which key or character in ASCII code ends a command line The standard end of line character is the carriage return ASCII value of 13 decimal Range 0 to 127 Determines which key or character in ASCII code advances the cursor to the next line after endi
4. Express 3000 User Manual 61203153L2 20 Chapter 2 Setting Up the Express 3000 Setting the DIP Switches The Express 3000 contains two DIP switches 1 and 2 located on the Rear Panel These switches let you physically configure DTE rates and reset the unit The factory default position for both switches is down ON Leave the switches in the down ON position during the initial installation Figure 2 3 shows the location of the switches on the Rear Panel g CE py PE aE ay Ep SE m O a S a yc ee YE mm OIO a m oF mm m Joem oce E Eo aE 5 OFF 2 ON Figure 2 3 DIP Switch Locations on Rear Panel DIP Switch 1 With DIP switch 1 set to the ON down position the Express 3000 auto matically adapts to the DTE rate up to 115 2 kbps With DIP switch 1 set to the OFF up position the unit operates at a DTE rate of 230 4 kbps A special serial COM port using a 16650 UART chip is required to operate at this higher rate DIP Switch 1 On Down Autobaud speeds up to 115 2 kbps DTE Rates _ Off Up 230 4 kbps requires 16650 UART DIP Switch 2 DIP switch 2 resets factory default settings when you set it to the OFF up position When the switch is set to the ON down position new settings can be entered These settings are saved until DIP switch 2 is reset to the OFF up position the
5. Integrated Services Digital Network ISDN An international communications standard for digital transmis sion of data voice and video over telephone lines Internet Services Provider ISP A company or organization that provides Internet access to the public or to other organizations usually for a fee Most offer a full set of Internet services access to E Mail Newsgroups FTP and Telnet at a minimum and provide either hourly rates or a flat fee for a fixed number of hours of access interrupt request IRQ A system of implementing computer processor interrupts a sus pension of one process to initiate another process usually tempo rarily Local Directory Number The seven digit telephone number assigned to the ISDN line Load Number LN The Canadian equivalent to the U S Ringer Equivalence Number REN system see also Ringer Equivalence Number plain old telephone service POTS The basic analog phone service Does not include ISDN or calling features such as caller ID etc Point to Point Protocol PPP A standard method of transporting multiprotocol datagrams over point to point links PPP facilitates connections through a wide variety of hosts bridges and routers PPP is intended for simple bidirectional full duplex links transporting packets between peers 61203153L2 20 Express 3000 User Manual F 3 Appendix F Glossary Ringer Equivalence Number REN A number assigned to an individual piece of tele
6. Communication equipment residing on the end user s side of the network interface boundary In the U S end user equipment that may not be owned by the local exchange Examples include tele phones and modems data communications equipment DCE A category of devices which typically includes modems and print ers DCEs interface with DTEs datagram A Layer 3 data construct in which the datagram header contains source destination addresses for routing purposes data terminal equipment DTE User terminal equipment which creates information for transmis sion for example a user s PC data circuit terminating equipment DCE Carrier s equipment that is the DTE s interface to the network DIP switch A very small toggle switch The Express 3000 contains two DIP switches one for changing data rates and one for resetting default parameters directory number In the North American Numbering Plan the last seven digits of a telephone number Federal Communications Commission The U S federal regulatory agency responsible for the regulation of interstate and international communications by radio televi sion wire satellite and cable F 2 Express 3000 User Manual 61203153L2 20 Appendix F Glossary graphical user interface GUD A computer interface that permits users to directly manipulate ob jects which are displayed on the monitor Using pointing devices such as a mouse the screen objects can be modified and con trolled
7. Contains ten numbers that represent the Call Rejection List This list is used when the Enable Call Reject List option is checked When the Express 3000 detects an incoming Voice or Audio call the telephone number of the caller is compared to the numbers in this list If a match is found the call is rejected Generally the format for the number is one seven digit number If calls are not being rejected while the option is enabled and a number is programmed check the Status Buffer for the number of the caller The number of the caller should match exactly with the number in the Call Rejection List Advanced Tab Contains advanced instructions for the Express 3000 V120 Lower Layer Compatibility Sends a low level compatibility information element as part of the setup message Connect Timeout Sets the length of time that the Express 3000 waits for the far end unit to answer an outgoing call Inactivity Timer Defines the amount of time in minutes the Express 3000 remains idle before automatically disconnecting the current data call A value of 0 indicates the Inactivity Timer is off Remote Password Accepts the six digit numeric password for the remote unit called Valid characters are 0 through 9 Alphabetic characters are not ac cepted 61203153L2 20 Express 3000 User Manual 3 17 Chapter 3 Using the Express Configuration Program Test Timeout Defines the amount of time in minutes the Express 3000 tests a remote
8. Retrieving Current Settings To retrieve the current Express 3000 settings click the Register Dump button under diagnostics The current settings display in a format identical to the Preview list see Preview Tab on page 3 11 or page 3 18 3 24 Express 3000 User Manual 61203153L2 20 Chapter 3 Using the Express Configuration Program Diagnosing Connection Problems You can diagnose many connection problems by viewing the Status Buffer messages returned from the ISDN network and the ADTRAN Express 3000 Access these messages by clicking the Status Buffer but ton under diagnostics Launching Terminal Programs Launch the terminal program specified in the preferences option Program Name by clicking the Terminal button under diagnostics Diagnosing Remote Units With the diagnostics option you can collect information about re mote units Enter the phone number of the remote unit and a pass word if required Then click on the appropriate button to access the information you want Buttons include Test Register Dump Config and Status Buffer Testing a Remote Unit Follow the steps below to begin testing a remote unit Instructions for Testing a Remote Unit Step Action 1 Click the Test button under diagnostics 2 Choose the number of B channels with which to test 3 Click Start to begin the remote test Configuring a User Profile on a Remote Unit To configure a User profile
9. cludes two ISDN phone numbers see also Ordering a Basic Rate ISDN Line on page 1 4 The Express 3000 allocates ISDN phone number 1 to POTS port 1 Connect your primary telephone the one you use to talk to people to POTS port 1 see Figure 2 5 Shared Port for Analog Devices ISDN phone number 2 is shared by the EJA 232 port and the POTS port 2 therefore you cannot use both ports at the same time For ex ample you can t use a FAX machine connected to POTS port 2 at the same time you are using the Express 3000 for say Internet access placed to ISDN phone number 2 so provide this number as your FAX number etc S ISDN data calls and external modem applications must be 61203153L2 20 Express 3000 User Manual 2 11 Chapter 2 Setting Up the Express 3000 2 12 Express 3000 User Manual 61203153L2 20 Chapter3 Using the Express Configuration Program The Express 3000 comes from the factory preconfigured and ready to use You can however use the ADTRAN Express Configuration Soft ware to change and restore these settings The program also contains other functions see Table 3 1 Table 3 1 ADTRAN Express Configuration Program Options Option Function isdn setup Configures an ISDN profile profile setup Configures a User profile diagnostics Provides detailed information about the status of the Express 3000 while it is off line You can also upgrade the unit firmware from here preferences Allows
10. Controlling the Modem via Terminal Emulation 7 5 Internal Analog Modem Application 0 7 6 Connecting an Internal Analog Modem 7 7 Chapter8 Troubleshooting 0 ccc cece cece eee 8 1 Troubleshooting Guidelines 0 0 00008 8 1 61203153L2 20 Express 3000 User Manual xvii Table of Contents Appendix A AT Commands and S Registers A 1 Appendix B Status Buffer Messages ecceeeee B 1 Appendix C Loop Status Messages c ccc eeeees C 1 Appendix D Connector Pinouts 00 c cece eee D 1 Appendix E Acronyms and Abbreviations E 1 Appendix F Glossary ccc cece cee cece eeeees F 1 Index prerano tee at ee cies EE a ON elie PRETO hee TA Os Index 1 xviii Express 3000 User Manual 61203153L2 20 List of Figures Figure 1 1 Figure 2 1 Figure 2 2 Figure 2 3 Figure 2 4 Figure 2 5 Figure 3 1 Figure 3 2 Figure 3 3 Figure 3 4 Figure 3 5 Figure 3 6 Figure 3 7 Figure 3 8 Figure 3 9 Figure 4 1 Figure 4 2 Figure 7 1 Figure 7 2 Figure D 1 Figure D 2 Figure D 3 Figure D 4 Figure D 5 Express 3000 Contents 6 000 c eee eee 1 5 Front Panel LEDs 0 0 000 cece ee eee 2 7 Express 3000 Rear Panel 004 2 8 DIP Switch Locations on Rear Panel 2 9 Possible Hardware Configuration 2 10 POTS Interfaces
11. Opens the on line help file Exit Closes the Tray Tool 3 4 Express 3000 User Manual 61203153L2 20 Chapter 3 Using the Express Configuration Program FACTORY DEFAULT SETTINGS The factory default configuration settings suffice for most applica tions However you can change these settings to create custom config urations using ISDN and User profiles see Understanding Profiles on page 3 6 You can also restore these settings at any time Restoring Factory Default Settings To restore the Express 3000 to the factory default settings follow the steps below Instructions for Restoring Factory Default Settings Step Action 1 Set DIP switch 2 to the OFF Up position Disconnect the Express 3000 from the power source Reconnect the power source for the Express 3000 A O N When the PWR LED flashes set DIP switch 2 to the ON Down position See also Setting the DIP Switches on page 2 9 USING ON LINE HELP The ADTRAN Express Configuration program includes on line help You can access this help in two ways 1 Click on Help in the left panel of the ADTRAN Express Configu ration window OR 2 From any dialog box click the What s This button E in the top right hand corner of the dialog box and then click again over the item in question 61203153L2 20 Express 3000 User Manual 3 5 Chapter 3 Using the Express Configuration Program UNDERSTANDING PROFI
12. See page 8 7 Dial up networking difficulty See page 8 7 61203153L2 20 Express 3000 User Manual 8 1 Chapter 8 Troubleshooting PWR LINE LED is off This indicates a problem with the power to the unit 1 Verify that the power cord is connected to the Express 3000 and that it is plugged into a working 120 volt AC electrical outlet PWR LINE LED flashes and 1 and 2 LEDs are off This indicates a problem with the physical connection of the ISDN line between the Express 3000 and the local telephone company 1 Verify that the large end of the ISDN telephone cable provided with the Express 3000 is connected to the ISDN connector on the rear panel of the Express 3000 2 Verify that the small end of the same ISDN telephone cable is connected to the ISDN telephone wall jack that is installed with a Basic Rate ISDN 3 Ifsteps 1 and 2 do not solve the problem contact your local tele phone service provider 5 PWR LINE LED and 1 and 2 LEDs flash tL green This indicates a configuration problem 1 Verify that the following information has been correctly entered e Switch Type e Service Profile Identifiers SPIDs e ISDN Phone Numbers 8 2 Express 3000 User Manual 61203153L2 20 Chapter 8 Troubleshooting a PWR LINE LED and 1 and 2 LEDs flash L green Continued a To verify this information click Register Dump under diag nostics on the ADTRAN Express Configuration window or click Conf
13. Switch Type Call Type Protocol Type Call Screening Expert ISDN DTE Rate Data Bits 61203153L2 20 Features The number of seconds both endpoints attempt to negotiate agreeable values for bearer channels and channel capacities before deciding the async BONDING call has failed 0 to 255 5 sec is default Selects the network switch type for dial service 0 AT amp T 5ESS 1 Northern Telecom DMS 100 2 National ISDN 1 Call type Dial service only 0 Speech 1 Audio 2 56 Kbps data 3 64 Kbps data Rate adaption protocol type 2 Async BONDING 6 V 120 11 Fallback 12 PPP async to sync conversion Allows the Express 3000 to screen incoming calls 0 Answer any call 1 Answer only calls from numbers matching those stored in SNO through SN9 Sets the AutoSpid determination feature 0 Disable default 1 Enable Selects the DTE connector bit rate 3 1200 6 2400 8 4800 11 9600 15 19200 17 38400 20 57600 23 115200 25 230400 Selects the number of asynchronous data bits 0 8 bits 1 7 bits Express 3000 User Manual A 13 Appendix A AT Commands and S Registers S Registers List Continued Command 73 S74 S75 s90 sgl 92 93 s94 118 147 148 149 A 14 Function DTE Parity DTE Stop DTE Flow Conference ID Transfer ID Features Selects the number of asynchronous parity bits 0 None 1 Odd 2 Even Selects the number
14. The Express 3000 may not be detected for several reasons 1 Verify the following a The Express 3000 is powered on b No other applications are running that could be using the COM port to which the Express 3000 is attached A Windows application does not have to be active to tie up a COM port Be sure to check the Windows 95 98 Taskbar for any suspended applications such as HyperTerminal that may be using the COM port If any applications are mini mized they must be closed before starting the ADTRAN Express Configuration program 2 If you are operating at 230 4 kbps move DIP switch 1 to Off up 3 Confirm that the computer has a 16650 UART A External analog modem not detected L Verify the following 1 The external analog modem is powered on 2 The external analog modem is properly installed and configured for use with the Express Configuration program 8 6 Express 3000 User Manual 61203153L2 20 Chapter 8 Troubleshooting Difficulty with 230 4 kbps operation If the Express 3000 does not work when the DTE rate is set inside Windows to 230 4 kbps verify the following 1 DIP switch 1 on the back of the Express 3000 is set to Off up 2 A high speed serial card with a 16650 UART is being used and the software drivers to support the extended baud rate tables are installed Dial up networking difficulty 1 If Windows 95 98 Dial Up Networking cannot talk to the Express 3000 check the mode
15. To re enable the 230 4 kbps operation for ISDN connections set DIP Switch 1 to the OFF up position When using an external analog modem that does not support 230 4 kbps with applications that support Express 3000 operation at 230 4 kbps attach the Express 3000 to the high speed 16650 UART COM port and connect the external analog modem to a separate COM port This setup allows the Express 3000 to operate at 230 4 kbps and the external modem to operate at the reduced speed Setting the Carrier Detect Signal Before enabling the modem using the Express Configuration pro gram set the Carrier Detect CD signal from the modem to Normal track CD signal Use the AT command AT amp C1 to do this To enter AT commands into the modem open a VT 100 terminal emulation ses sion and enter the following lt er gt indicates you should press the En ter key to insert a carriage return 7 4 Express 3000 User Manual 61203153L2 20 Chapter 7 Installing an Analog Modem Command Function AT L1 lt cr gt Enables external analog modem AT lt cr gt OK response sets modem baud rate ATI lt cr gt Identifies the modem verifies modem connected AT amp C1 lt cr gt Sets CD to normal AT amp W lt cr gt Saves settings AT_LO lt cr gt Disables external analog modem CONTROLLING AN EXTERNAL ANALOG MODEM You can enable and disable control an external modem with the Win dows 95 98 Tray Tool Menu see Launching the Tray To
16. any express or implied warranties including without limitation the implied warranties of merchantability and fitness for a particular purpose hi fn 5993 Avenida Encinas Carlsbad CA f Explorer Boulevard n P O Box 140000 Huntsville AL 35814 4000 Phone 256 963 8000 1999 ADTRAN Inc All rights reserved Printed in USA ADTRAN Year 2000 Y2K Readiness Disclosure ADTRAN has established a Year 2000 program to ensure that our products will correctly function in the new millennium ADTRAN warrants that all products meet Year 2000 specifications regardless of model or revision Information about ADTRAN s Year 2000 compli ance program is available at the following Product Matrix www adtran com y2kfax html Lists Y2K plans and product certifications E mail year2000 adtran com Faxback 256 963 8200 Document Line See also Product Matrix above Y2K Project 256 963 2200 Line Important Safety Instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons These precautions are listed below 1 Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Donot use the tel
17. detect and install the necessary driver for installing the Express 3000 into the system on the My Computer icon and then on the icon for the Alternatively you can launch the CD by double clicking u drive labelled Express 3000 2 When the ADTRAN Installation Helper runs go to the instructions Installing the Express Configuration Software Windows on page 2 4 61203153L2 20 Express 3000 User Manual 2 3 Chapter 2 Setting Up the Express 3000 Installing the Express Configuration Software Windows The Express Configuration software helps you configure your unit Follow the instructions in this Step Action table to install this soft ware During software installation if you encounter any error screens or if the unit remains at Link Down i e blinking green LEDs for longer than 15 minutes see Troubleshooting on page 8 1 Installing the Express Configuration Software Windows Step Action 1 If you haven t already done so insert the Express 3000 CD into the CD ROM drive 2 Click on Install 3 Follow the on screen instructions to complete the installation Installing the Express 3000 Windows NT The Windows NT operating system does not automatically detect and install the necessary driver for installing the Express 3000 therefore you must follow the procedure outlined here Windows NT Express 3000 Installation Procedure Step Action
18. gotiate an agreeable value for B channels and channel capacities before determining Async BONDING has failed Phone List Tab Stores phone numbers used for various call accept or reject criteria Allow only stored numbers Instructs the Express 3000 to accept only incoming calls originat ing from telephone numbers programmed in Stored Numbers 0 through 9 Stored Numbers Accepts and saves ten numbers used for dialing or call screening Enable Call Rejection List Instructs the Express 3000 to compare all incoming Speech and Audio calling party numbers to the list of ten numbers in the In coming Voice Call Rejection List If a match between the incoming calling party number and an entry in the Incoming Voice Call Re jection List occurs the Express 3000 refuses to ring the POTS port Generally the caller experiences a busy signal A message in the Status Buffer is the only indication that a call has been rejected 3 16 Express 3000 User Manual 61203153L2 20 Chapter 3 Using the Express Configuration Program Enable Anonymous Call Rejection Rejects calls where the calling party number is blocked anony mous These numbers normally appear as Private on a Caller ID unit With this option selected the Express 3000 refuses to ring the POTS ports Generally the caller experiences a busy signal A message in the Status Buffer is the only indication that an anony mous call has been rejected Incoming Voice Call Rejection List
19. message is read the stuttered dial tone stops When connecting to a National ISDN 1 switch call conferencing message waiting and call transferring are assigned a unique feature identifier number This number may not be the same in all areas Aa S registers 90 through 93 see Appendix A contain the calling feature identifier numbers used by the Express 3000 If these numbers do not work in your area contact your ISDN provider POTS PORTS DISTINCTIVE RINGS You can set up the Express 3000 so that POTS ports 1 and 2 have dis tinctive rings that are easily recognized S register 19 controls this fea ture see S Registers on page A 2 5 4 Express 3000 User Manual 61203153L2 20 Chapter6 Upgrading Software Software upgrades provide you with new and improved features The Express 3000 flash memory upgrades the software from a file provided by ADTRAN To check the software version currently running click on the about tab of the Express Configuration program or view the Status menu via a VT 100 terminal emulation session Use the Express Configuration program or a VT 100 terminal emula tion program that supports the XMODEM or XMODEM 1K protocols such as HyperTerminal to upgrade your software This chapter pro vides instructions for upgrading software using the Express Configu ration program and using HyperTerminal selected please see the instructions supplied with the package to set up an XMODEM or XMODEM IK co
20. window click on either isdn setup to view the current ISDN profile or profile setup to view the current User profile 3 Click the Setup button to open the setup window 4 From the Name field select the profile you want to modify Ensure that the name of the profile you want to modify is displayed in the Name field before continuing 5 Change all of the parameters as necessary see also Using Profiles on page 3 7 6 Click the Apply button You must apply the changes for them to take effect Copying Profiles Follow the steps listed below to copy a profile either ISDN or User Instructions for Copying Profiles Step Action 1 Open the ADTRAN Express Configuration program 2 On the left panel of the Express Configuration program window click on either isdn setup to view the current ISDN profile or profile setup to view the current User profile 3 Click the Setup button to open the setup window 3 20 Express 3000 User Manual 61203153L2 20 Chapter 3 Using the Express Configuration Program Instructions for Copying Profiles Continued Step Action 4 From the Name field select the profile you want to copy Ensure that the name of the profile you want to copy is displayed in the Name field before continuing 5 Click the Copy button and a new profile is created Deleting Profiles Follow the steps below to delete pr
21. 0 0 0 ccc cee cee eee 2 11 ADTRAN Express Configuration GUI 3 2 Tray Tool Icon in the Taskbar 0 3 3 ISDN Profile Setup Window 000 3 8 User Profile Setup Window 65 3 11 Diagnostics Window 0 0000 e eee 3 24 Preferences Window 00 cece cece cence 3 26 ADTRAN Express Configuration Wizard 3 28 Window for Entering ISDN Phone Numbers 3 29 Window for Entering SPID Numbers 3 29 VT 100 Terminal Configuration Menu 4 2 VT 100 Terminal Status Buffer Menu 4 3 External Analog Modem Application 7 2 Internal Analog Modem Connections 7 7 EJA 232 Interface 0 0 ccc eee D 1 Modem Interface 00 ccc cece ene nee D 2 RJ 11 POTS Port Interface 54 D 3 RJ 45 ISDN Line Interface 2 0204 D 3 Express 3000 Power Supply 0 0005 D 3 61203153L2 20 Express 3000 User Manual xix List of Figures and Tables XX Express 3000 User Manual 61203153L2 20 List of Tables Table 1 1 Table 2 1 Table 3 1 Table 4 1 Table D 1 Table D 2 Customer provided Requirements 1 3 Express 3000 LED Descriptions 2 8 ADTRAN Express Configuration Program Options 3 1 Menu Hot Keys teye rosaa e a aA 4 2 EIA 232 Interface Pinout 0 0c eee eee D 1 Modem Interface Pinout 00 000 e eee D 2
22. 17 auto answer 3 18 connect timeout 3 17 disable call waiting on POTS 1 and 2 3 18 flash hook default 3 18 inacitivity timer 3 17 remote password 3 17 test timeout 3 18 V120 lower layer compatibility 3 17 diagnostics 3 23 general tab 3 12 call routing 3 14 data call type 3 13 data over voice 3 14 disable BACP 3 12 DTR options 3 12 61202153L2 20 Express 3000 User Manual Index 5 Index enable bandwidth on demand 3 12 enable distinctive ringing 3 14 flow control 3 13 PPP Mode 3 12 protocol 3 12 phone list tab 3 16 allow only stored numbers 3 16 enable anonymous call rejection 3 17 enable call rejection list 3 16 incoming voice call rejection list 3 17 stored numbers 3 16 preview tab 3 18 protocols tab 3 14 add time 3 15 available channels 3 15 drop time 3 15 enable AO DI 3 14 lower threshold 3 15 raise threshold 3 14 TANULL bonding 3 16 TCID bonding 3 16 TXADD01 bonding 3 16 TXDEQ bonding 3 16 TXFA bonding 3 15 TXINIT bonding 3 15 type bonding 3 15 user profiles 3 6 using the Express Configuration program 3 2 Index 6 Express 3000 User Manual V voice services 2 11 VT 100 terminal emulation 3 30 4 1 configuration 4 3 configuring the Express using 4 1 status buffer 4 3 W warranty Vii Windows connecting the hardware 2 2 installing the Express configuration software 2 4 Windows 95 98 installing Express 3000 2 2 Windows NT installing the Express 3000 2 4 wizard area code 3 28 auto
23. 20 Table of Contents TX Window Size 2 0 6 ete nes 3 10 RX Window Size tanasini s A a eet nes 3 10 PacketSizer rouna a aa Pale deed a A a naa eben 3 10 Packet DN oeo ruterne els ah eee Pes N 3 10 Packet TEL yrd e a A AEA 3 10 Dial Prefix rerea kee ee AA AAS 3 10 Preview Tab ruraran Sot a a e CI EI A aE 3 11 User Profile Window 0 cece ccc etnies 3 11 Genetal Tabi 3 5 sent alae eed Sa ted 3 12 Protocol acetic ain ea So tiesto oes cata daa ea a 3 12 RPP MOE mad disor crate RE ER MP ore ae ates 3 12 Enable Bandwidth on Demand 0065 3 12 Disable BACP 0 0 cc cece cee reo 3 12 DIR Options onire nnise Sees aw a as SS 3 12 FLOW CONTOS is er 556 E ah T Be Sod UREA Is 3 13 Data Call Ty pe wis ca frie raged tall fe eet DE 3 13 DatatOver Voice soon en Sek a bk ac en en 3 14 Call Routing orere 6 AS 2 OIA Se A 3 14 Enable Distinctive Ringing 0 00 eee 3 14 Protocols Tabie mure an teh cen eek et PRs 3 14 Enable AO DE se cee yin Se ER Melgar 3 14 Raise Threshold 0 cece cee teens 3 14 Lower Threshold ierann antic eo antes sated se ates Salads 3 15 Add HME Ae Cn A N ES 3 15 Drop TINE nie e Ena a a ae Ea a aaa Se aa RAAT 3 15 Available Channels 0 000000 cece cece en nee 3 15 UPVC aa Sutecobs te Bi ttua EE Gettin aes gua tetas Maken Neate 3 15 PORTING ED a Be sce a ee tetas ee BO ins bn nak 3 15 TAPA chs Jh A ks UR as a oh OG a tet dN Sank AAT od e A 3 15 TXAD DOT esse
24. 3 1 Disables AT responses from the Express 3000 Bit 4 1 Enables AT responses to be displayed in text form Bit 4 0 Enables AT responses to be displayed in numeric form Bit 7 1 Disable PPP ACCM spoofing Bit 7 0 Enable PPP ACCM spoofing Bit 8 1 Ring indicator uses cadence Bit 8 0 Ring indicator remains on Asynchronous BONDING method 0 ADTRAN revision 0 default 1 Multi vender option POTS features bit mapped register Bit 0 Set Distinctive ring on Bit 1 Set Busy Ring for POTS Port 1 Bit 2 Set Busy Ring for POTS Port 2 Bit 3 Set Bit 4 Set Bit 5 Set Disables call waiting for POTS Port 1 Bit 6 Set Disables call waiting for POTS Port 2 Bit 7 Set Debug only Debug only Express 3000 User Manual 61203153L2 20 Appendix A AT Commands and S Registers S Registers List Continued Command 22 25 S27 30 31 32 33 34 Function Msg Bits Features Miscellaneous message bits Bit 4 Bit 5 Bit 6 Set Connects message with baud rate DTR Detect Time Determines time in hundredths of a second that must PPP Mode DTE CTS DTE RTS DTE DSR DTE CD DTE DTR 61203153L2 20 elapse before the Express 3000 recognizes a change in DTR Range 0 to 255 Value determines whether or not PPP will be a single link or multilink connection 0 Single link operation default 1 Multilink operation 2 Use compression Controls the o
25. Express Configuration program 2 On the left panel of the Express Configuration program window click on either isdn setup to view the current ISDN profile or profile setup to view the current User profile Click the Setup button to open the setup window Click on New to create a new profile 3 4 5 Enter a name for the new profile in the Name field 6 Make any additional changes and click Apply Saving Profiles Follow the steps listed below to save a profile either ISDN or User Instructions for Saving Profiles Step Action 1 Open the ADTRAN Express Configuration program 2 On the left panel of the Express Configuration program window click on either isdn setup to view the current ISDN profile or profile setup to view the current User profile 3 Click the Setup button to open the setup window 4 From the Name field select the profile you want to save Ensure that the name of the profile you want to save is displayed in the Name field before continuing 5 Click the Save button 61203153L2 20 Express 3000 User Manual 3 19 Chapter 3 Using the Express Configuration Program Modifying Profiles Follow the steps listed below to modify profiles either ISDN or User Instructions for Modifying Profiles Step Action 1 Open the ADTRAN Express Configuration program 2 On the left panel of the Express Configuration program
26. MESSAGES Status Buffer messages provide information about call progress ISDN link status and error conditions see Figure 4 2 on page 4 3 The Sta tus Buffer contains only the last 20 status messages with relevant sta tus items generated during unit operation The most recent status message appears as Status 1 with the remaining status messages ap pearing in descending order Appendix B Status Buffer Messages lists the Status Buffer messages and their descriptions 4 4 Express 3000 User Manual 61203153L2 20 Chapter 5 Optional Calling Features The Express 3000 fully supports optional calling features such as three or six way call conferencing call forwarding caller ID call re turn call holding call transfer call rejection call waiting and mes sage waiting To use these features your touch tone telephone must connect to POTS 1 see Connecting Your Primary Telephone on page 2 11 one These features are available only if included in the ISDN service to which you subscribe CALL CONFERENCING Call Conferencing also known as three way calling permits a conver sation between three to six parties each at different locations Instructions for Call Conferencing Step Action 1 Establish a voice call 2 Flash hook i e press the FLASH button on the telephone key pad to put the first party on hold and receive a second dial tone 3 Dial the second party 4 Repeat steps 2
27. Messages AutoSpid Failed Automatic determination of switch type and SPID numbers failed AutoSpid Passed Automatic determination of switch type and SPID numbers succeeded AutoSwitch YYY Switch type YYY detected during AutoSpid determination YYY can be DMS NI 1 or AT amp T Back to online Express 3000 went back online Bad async BPS The Bonding protocol determined that the selected asynchro nous bit rate is not supported Bad AT numeric User issued an AT command with an argument that was out of range Bad call type Express 3000 placed a call with an improper call type Bad DTE Baud The DTE bit rate does not match a valid bit rate for the proto col selected BAD_INFO ELEM Call control error Bad phone number Express 3000 attempted to call an invalid phone number BEAR_CAP_NOT_AVAIL The bearer channel requested is not available BEARER_CAP_NOT_AUTH Bearer capability requested is not authorized B 2 Express 3000 User Manual 61203153L2 20 Appendix B Status Buffer Messages Bearer Mode Incoming call is not of a type the Express 3000 can accept Bearer Info Cap Incoming call information transfer capability is not known BONDING XXX The amount of bytes or corrected delay between the B2 and B1 Bearer channels XXX can range from 8000 to 8128 BPS mismatch Bonding negotiation found a bit rate mismatch Break to AT cmd User issued a break in request Break ignored User issued an extra
28. ac cordance with circle one above I agree to provide telco s name with proper doc umentation to demonstrate compliance with the information as pro vided in the preceding paragraph if so requested Signature Title Date Transcribed and sworn to before me This day of j Notary Public My commission expires xi xii Table of Contents List of Figures 0 ccc cece ccc cece a ii a xix List of Tables airera ees a Sethe Ree eee vee ee ys xxi Chapter 1 Overview 0 cece ec c cee eee eee eens 1 1 AOD a ai sncus ah cbinale EE une werRtelaube ate sets 1 1 Express Configuration Software 0 66 e cece eee ee 1 1 Analog Devices Supported 00 000000008 1 2 Remote Access 3 4 24 0664 ae a oe ea es 1 2 Express 3000 Features ernea eee 1 2 System Requirements sosse eccer ea r eens 1 3 Ordering a Basic Rate ISDN Line 0 00 1 4 Express 3000 Shipping Contents 0 060 sarrera 1 4 Additional Documentation 00 0000 eee eee 1 4 Chapter 2 Setting Up the Express 3000 0 2 1 Windows Installation Procedure 000000000 2 2 Connecting the Hardware Windows 04 2 2 Installing the Express 3000 Windows 95 98 05 2 3 Installing the Express Configuration Software Windows 2 4 Installing the Express 3000 Windows NT 2 4 Macintosh Installation
29. and 3 as necessary 5 Flash hook again to connect all callers 61203153L2 20 Express 3000 User Manual 5 1 Chapter 5 Optional Calling Features CALL FORWARDING If subscribed to this service forwards incoming calls to a different number This action occurs after a certain number of rings or if the line is in use busy CALLER ID Caller ID displays a caller s name and phone number in a Caller ID box CALL RETURN With this feature your telephone automatically dials the last incoming call CALL REJECT The Express 3000 provides two methods for rejecting incoming calls using a call reject list and rejecting anonymous calls Both of these fea tures are enabled and disabled from the Phone List tab which opens when you are working with User profiles Call Rejection List The Call Rejection List compares all incoming Speech and Audio call ing party numbers to a user created list of ten numbers that the user wants rejected If a match is found the POTS port will not ring Gen erally the caller experiences a busy signal To find out if calls have been rejected users must view the Status Buffer for rejection messag es Anonymous Call Rejection Sometimes callers block a party number so that you cannot see who is calling in i e an anonymous call These numbers normally appear as Private on a Caller ID unit If the Anonymous Call Rejection feature is 5 2 Express 3000 User Manual 61203153L2 2
30. associated with the DTE port and the ISDN interface see Figure 2 1 Table 2 1 describes the LEDs ADRAN Express 3000 Figure 2 1 Front Panel LEDs 61203153L2 20 Express 3000 User Manual 2 7 Chapter 2 Setting Up the Express 3000 Table 2 1 Express 3000 LED Descriptions LED Color Description TD Green Transmit Data TxD RD Green Received Data RxD 1or2 Slow Green Flash Attempting SPID registration Fast Green Flash Attempting TEI registration Solid Green POTS 1 or 2 in use Off Ready No data traffic Solid Amber B channel 1 or 2 passing data Amber Flash Remote test originate PWR LINE Solid Green Link established Calls can be placed Off No power Flashing Link is not established Calls cannot be placed Rear Panel The Express 3000 Rear Panel contains all of the interfaces used in con necting your unit and two DIP switches that set the DTE rate and reset your unit see Figure 2 2 Please read carefully the section Setting the DIP Switches on page 2 9 Appendix D describes the pinouts for these interfaces Power Supply Modem POTS ISDN Connector Interface Port 2 Interface J L J J Sa i LI LJ LJ J L L LJ L h J LJ L J L S c orr m B powo in PE _ i PWR EIA232 MODEM Ol 2 1 ISDN EIA 232 Port DIP POTS Switches Port 1 Figure 2 2 Express 3000 Rear Panel 2 8
31. break in request BUSY The called number is busy B X disconnected B channel disconnected X can be 1 or 2 representing the ap propriate B channel CalllD 1 in use The Express 3000 tried to place a call using SPID 1 when SPID 1 was already in use CalllD 2 in use The Express 3000 tried to place a call using SPID 2 when SPID 2 was already in use Call lost Held call could not be retrieved Call not ringing User executed an answer command ATA but there was not a call present 61203153L2 20 Express 3000 User Manual B 3 Appendix B Status Buffer Messages CALL_REJECTED The call has been rejected by the ISDN network Can t go online Express 3000 cannot go back on line Unknown AT command user issued an unknown AT command CHAN_DOES_NOT_EXIST The user asked for a bearer channel that is not present CHAN_NOT_IMPLEMENTED The network or far end does not support the bearer capability requested CHANNEL_UNACCEPTABLE The channel requested has not been subscribed CID gt 0 rcvd Received an incoming call from a third party during negotia tions with a far end BONDING unit on the use of the second Bearer channel Connect Timeout Call attempt does not connect in x amount of time DEST NOT ISDN The number called is not ISDN warning only DEST_OUT_OF_ORDER The called number is out of order Dial The Express 3000 placed a call on either the first or second channel The number called is displayed following the me
32. connection prob lems a Access these messages by clicking Status Buffer Local or Remote on the diagnostics option on the ADTRAN Express Configuration window b Alternatively you can access the Status Buffer by using the key sequence Ctrl V in the VT 100 menu system To invoke the VT 100 menu system issue the AT command AT V from a terminal emulation package such as HyperTerminal Ensure the following to verify the correct protocol is selected PPP or V 120 generally for Internet applications V 120 or Multilink PPP for work at home 8 4 Express 3000 User Manual 61203153L2 20 Chapter 8 Troubleshooting Auto detect Switch SPIDs remains at Link EK Down A Link Down condition persisting for longer than five minutes indicates a problem with the ISDN line provided from the telephone company Usually the ISDN physical layer device has been unable to synchronize to the network 1 Verify that the Express 3000 is powered on 2 Verify that the provided ISDN telephone cable is correctly installed between the Express 3000 and the ISDN wall jack a If the wall jack does not have ISDN installed on the two middle pins tip and ring the Express 3000 will never syn chronize to the telephone switching equipment b Call the local telephone company and have them check the ISDN line for correct operation 61203153L2 20 Express 3000 User Manual 8 5 Chapter 8 Troubleshooting Express 3000 not detected L
33. iA eee ee 3 22 Reading Configuration Information into the Current Profile 3 23 Using Diagnostiese siine nenir aar Epa EEE A EE REA EE E 3 23 Diagnosing Local Units 0 00 cece eee 3 24 Displaying the Unit s Current Status 3 24 Displaying the Express 3000 s Caller ID Log Buffer 3 24 Retrieving Current Settings 5 eee eee eee 3 24 Diagnosing Connection Problems 05 3 25 Launching Terminal Programs 00 0000s 3 25 Diagnosing Remote Units 6 c cece eee eee 3 25 Testing a Remote Unit 6 c eee nes 3 25 Configuring a User Profile on a Remote Unit 3 25 Retrieving Current Settings from a Remote Unit 3 25 Retrieving Status Buffer Information from a Remote Unit 3 26 Customizing the ADTRAN Express Configuration program 3 26 Detecting the Connection 0 06 c eee 3 26 Automatically Detecting the Unit on Startup 3 27 Using Caller ID ripustaa n a A A Sa eb 3 27 Using Terminal Software for Diagnostics 3 27 Using the Wizard cicada a ta a dena r 3 28 Automatically Running the Wizard on Startup 3 30 Locating Information About the Program 4 3 30 xvi Express 3000 User Manual 61203153L2 20 Table of Contents Chapter4 Using VT 100 Terminal Emulation 4 1 Accessing Terminal Menus 0 00 00 e cece eens 4 2 Exiting the
34. is now complete upgrade failed In this case see Troubleshooting on page 8 1 ore If the PWRILINE B1 and B2 LEDs are flashing the software 6 4 Express 3000 User Manual 61203153L2 20 Chapter7 Installing an Analog Modem If you are using a PC running Windows 95 98 you can connect an external or internal analog modem to the Express 3000 and access an Internet Service Provider or host server that does not support ISDN When you check Enable Modem on the Tray Tool Menu all commands sent to the COM port connected to the Express 3000 are passed to the external analog modem therefore commands cannot be sent to the Express 3000 when this mode is active To resume communication with the Express 3000 uncheck Enable Modem one Windows NT 4 0 does not support this feature This chapter describes the installation procedures for both external and internal modems EXTERNAL ANALOG MODEM APPLICATION To use an external analog modem with the Express 3000 you will need the following items in addition to the items provided with the Express 3000 e External analog modem e EJA 232 serial cable e RJ 11 to RJ 11 telephone cable e 16550 UART high speed serial port but only for data rates of 230 4 kbps Figure 7 1 illustrates the setup for an external analog modem connect ed to the Express 3000 This setup requires one PC COM port and sup ports DTE rates of up to 115 2 kbps 61203153L2 20 Expres
35. on your One Basic Rate ISDN Line Includes two ISDN phone numbers sometimes referred to as local directory numbers see also Ordering a Basic Rate ISDN Line on page 1 4 ast Single ISDN phone number and point to point lines are not recommended for use with the Express 3000 61203153L2 20 Express 3000 User Manual Chapter 1 Overview ORDERING A BASIC RATE ISDN LINE Request EZ ISDN 1 Capability Package U when ordering your ISDN line from the telephone company The telecommunications industry recommends EZ ISDN 1 for most home office small business applica tions If EZ ISDN is not available from your service provider order Generic Data S AO DI requires X 25 packet service request a dedi cated packet number and a fixed Terminal Endpoint Identifier TEI of 0x21 For more information on ordering your ISDN line see the ADTRAN document Ordering ISDN Service User Guide part number 60000 015 8 available on the ADTRAN home page at http www adtran com or by calling ADTRAN see inside back cover You can also contact the telephone company for alternative line configurations EXPRESS 3000 SHIPPING CONTENTS The Express 3000 is packaged with the following contents see also Figure 1 1 on page 1 5 e RJ 45 to RJ 11 ISDN cable e AC power supply e Express 3000 e Quick Start Guide e CD ROM Contains Express 3000 User Manual and ADTRAN Ex press Configuration software for Windows 95 98 Windows
36. the software version of the Express 3000 unit S REGISTERS You can change or view the Express 3000 configuration using the S registers the S registers list begins on page A 9 Reading S Registers To read an S register type AT the S register number a question mark and then press the Enter key For example ATSO lets you view the Auto Answer options A 2 Express 3000 User Manual 61203153L2 20 Appendix A AT Commands and S Registers Changing S Registers To change an S register type AT the S register number to change an equals sign the numeric value to assign to the register and then press the Enter key For example ATSO 2 changes the Auto Answer to 2 dump all calls S REGISTER STRINGS S register Strings store strings of digits such as stored phone numbers and SPIDs the S registers String list begins on page A 16 Reading S Register Strings To read an S register String type AT the number of the string S regis ter to read a question mark and then press the Enter key For exam ple ATSS80 shows the number stored in location 0 Changing S Register Strings To change an S register string type AT the number of the S register string to change an equals sign the numeric string to assign to the register and then press the Enter key ATSS80 5551212 for exam ple changes the number stored in location 0 to 5551212 Dialing a Call using AT Commands To dial a call using the DTE terminal and AT commands
37. 0 Chapter 5 Optional Calling Features enabled anonymous calls will not ring the POTS port Generally the caller experiences a busy signal To find out if calls have been rejected users must view the Status Buffer for rejection messages CALL WAITING Call Waiting permits one voice call to be placed on hold while answer ing another voice call To enable this option follow the instructions below Instructions for Enabling Call Waiting Step Action 1 Flash hook i e press FLASH button on telephone keypad to place the active call on hold and answer an incoming call 2 Flash hook as necessary between the two calls 3 Hang up to terminate both calls Controlling Call Waiting Call waiting can be disabled and enabled on a per call basis When dis abled you do not hear the call waiting tone Instructions for Enabling Disabling the Call Waiting Tone To Do this Disable Using a touch tone phone press 70 Enable Hang up the Express 3000 defaults to call waiting 61203153L2 20 Express 3000 User Manual 5 3 Chapter 5 Optional Calling Features MESSAGE WAITING INDICATOR If your ISDN line provisioning includes a Message Waiting Indicator a stuttered dial tone is present on the POTS port when a message is un read The stuttered dial tone is only present on the directory number on which a Message Waiting Indicator has been provisioned Once a
38. 00 User Manual 61203153L2 20 Appendix F Glossary Always On Dynamic ISDN AO DI A technology that allows a virtual connection to a corporate net work or to the Internet while conserving costs by transmitting over the low bandwidth D channel As bandwidth demand in creases B channels are added and then dropped as bandwidth re quirement decreases AT commands A set of commands that allows a computer to take control of a mo dem and to retrieve information from a modem AT stands for at tention and precedes each command Bandwidth Allocation Control Protocol BACP In ISDN a protocol that controls the addition and removal of channels from a multichannel link bit error rate test BERT A diagnostic tool used to test data integrity by transmitting a known pattern of bits and then evaluating the subsequent bit error rate Bandwidth on Demand Industry User Group Protocol BONDING A set of protocols that improves interoperability among multi plexers from various vendors BONDING describes a number of interoperability modes for switched networks so that a sideband signal can be subdivided into multiple 56 kbps or 64 kbps chan nels and then recombined at the receiving end 61203153L2 20 Express 3000 User Manual F 1 Appendix F Glossary carrier detect CD A signal generated by a modem which operates over phone lines to indicate whether the phone carrier is present and the line can be dialed Customer Premises Equipment CPE
39. 1 Connect the Express 3000 to the Macintosh With the Macintosh s power off and using a Macintosh high speed modem cable not provided connect the ElA 232 port on the Express 3000 to an available communications port on the Macintosh able at any electronics store that carries Macintosh Macintosh high speed modem cables are avail X equipment 2 Power on the Express 3000 Plug the Express 3000 AC power cord into the port on the unit labeled PWR Plug the other end into a 120 V electrical outlet The Express 3000 is now powered on 3 Connect the Express 3000 to the ISDN line Plug the RJ 45 connector large end of the provided ISDN cable into the jack on the rear of the Express 3000 labeled ISDN plug the RJ 11 connector small end of the same ISDN cable into the ISDN telephone wall jack 4 Power on the Macintosh 2 6 Express 3000 User Manual 61203153L2 20 Chapter 2 Setting Up the Express 3000 Installing the Express Configuration Software Macintosh Installing the Express Configuration Software Macintosh Step Action 1 Insert the provided Express 3000 CD into the CD ROM drive 2 With QuickTime enabled the ADTRAN Installation Helper automatically runs Follow the on screen instructions EXPRESS 3000 PHYSICAL DESCRIPTION This section describes the Front and Rear Panels of the Express 3000 Front Panel The Express 3000 Front Panel contains five LEDs
40. 61203153L2 20 Express 3000 User Manual XXxi List of Tables xxii Express 3000 User Manual 61203153L2 20 Chapter 1 Overview The ADTRAN Express 3000 is a stand alone ISDN modem that is ideal for remote access and Internet connectivity The Express 3000 transmits data at speeds up to 230 4 kbps when using hi fn compres sion and up to 512 kbps when using Microsoft compression The Express 3000 includes ISDN terminal adapter and network termina tion functionality eliminating the need for an external NT 1 device The unique modem port on the rear of the Express 3000 allows an an alog modem and the Express 3000 to operate from the same computer serial port on a PC or Macintosh AO DI The Express 3000 s Always On Dynamic ISDN AO DI technology allows a virtual connection to a corporate network or to the Internet while conserving costs AO DI allows data transmission over the low bandwidth D channel using the X 25 packet network As demand for greater bandwidth is presented to the Express 3000 B channels are added to accommodate the increased data flow As demand for band width decreases B channels are automatically disconnected to con serve bandwidth and the cost associated with using a B channel To use this service your Internet Service Provide ISP or remote access provider must support AO DI EXPRESS CONFIGURATION SOFTWARE ADTRAN s Express Configuration software included with the Express 3000 makes connecting to ISDN an
41. AT command processor Off mode when DTR is not asserted To return on line DTR must be asserted and the ATO com mand must be issued Answer if On Answers incoming calls only if DTR is asserted Idle when Off Forces an end to the current call when DTR is no longer asserted Express 3000 User Manual 61203153L2 20 Chapter 3 Using the Express Configuration Program Flow Control Allows communication devices for example the Express 3000 and a PC to deal with one device sending data at a rate higher than the other device Hardware Software No Control Controls the data transmission between the terminal PC and the Express 3000 via EIA 232 pins Recom mended for high speed data transmission Uses characters embedded in the communication soft ware to control the data transmission The control characters are known as XON XOFF Typically used in slower transmission of data Disables any type of flow control Data Call Type Selects the Call Type according to the ISDN line configuration Speech Audio Data 56kbps Data 64kbps Directs call control software to request a Speech circuit as the bearer capability for outgoing calls Use with ISDN lines configured for voice service In some areas voice service is less expensive than data service A Speech call type does not guarantee an end to end digital connection with some local and long distance carriers Directs call control software to request a 3 1 kHz
42. Au dio circuit as the bearer capability for outgoing calls Used with an ISDN line configured for voice service In some areas audio service is less expensive than data service An Audio call type does not guarantee an end to end digital connection with some local and long distance carriers Directs call control software to request a 64 kbps data circuit that is rate adapted down to 56 kbps Instructs call control software to request an unrestrict ed 64 kbps data circuit Default for the Express 3000 61203153L2 20 Express 3000 User Manual 3 13 Chapter 3 Using the Express Configuration Program Data Over Voice Allows data calls to be placed using a Speech Call Type If a usage charge for data exists in your area you may benefit from this option Call Routing Specifies how the Express 3000 routes incoming voice calls Op tions include the following All Calls to DTE Routes all calls to the E A 232 port regardless of Call Type Speech Calls to Routes calls with a Speech call type to the POTS POTS ports Calls with Data 56k Data 64k and Audio are routed to the EJA 232 port Speech Audio Calls Routes calls with Speech and Audio call types to to POTS the POTS ports Calls with Data 56k and Data 64k are routed with the EIA 232 port Enable Distinctive Ringing Instructs the Express 3000 to use distinctive rings that are easily recognized on POTS ports 1 and 2 Protocols Tab The Protocols Tab provides you with
43. Click the lt Next gt button when you are ready to continue Figure 3 7 ADTRAN Express Configuration Wizard As you follow the on screen instructions and click Next the figure shown in Figure 3 8 on page 3 29 opens and the Wizard prompts you to enter the following information Area Code ISDN Phone Number 1 and ISDN Phone Number 2 The telephone company from which you bought your ISDN service should provide you with this informa tion If you have problems with your ISDN service and need to contact an ISDN Support Center see Telephone Company Contacts for ISDN Ser vice on page ix 3 28 Express 3000 User Manual 61203153L2 20 Chapter 3 Using the Express Configuration Program ADTRAN Express Configuration Please enter your Area Code and ISDN Phone Number s Your Telephone Company will supply the Area Code and ISDN Phone Number s to you as part of your ISDN line installation Area Code 205 ISDN Phone Number 1 3638001 ISDN Phone Number 2 2638002 Figure 3 8 Window for Entering ISDN Phone Numbers When you click Next again a new window opens see Figure 3 9 for entering the Switch Type SPID 1 and SPID 2 however you may not need to enter this information as the Wizard uses advanced features to auto detect SPIDs and Switch Type ADTRAN Express Configuration NG N Please enter your Switch Type and Service Profile IDs _ provided by your telephone company when your ISDN line was i
44. DTRAN s discretion upon Buyer s request All returns for credit accepted by ADTRAN are sub ject to a restocking fee SHIPPING The cost of shipping the equipment from Buyer s facility back to ADTRAN shall be paid by the Buyer The cost for return ship ping of the equipment by surface carrier shall be paid by ADTRAN ADTRAN will utilize other means of express shipment at the request of the Buyer The cost of shipping shall be paid by the Buyer if express vii shipment is requested In warranty equipment returned for repair that is found not defective will carry a nominal charge to cover han dling cost OUT OF WARRANTY The cost of out of warranty repairs including re turn shipment are subject to a charge as quoted by ADTRAN The cost of the repair will be invoiced and the return of the item will be made using the most economical shipment means available ADTRAN will use other means of express shipment at the request of the Buyer In this case the cost of shipping shall be paid by the Buyer ALTERATION TO EQUIPMENT PURCHASED Modification or alter ation to purchased equipment by Buyer other than that specifically authorized by this Agreement or by ADTRAN shall VOID AND NULLIFY in its entirety all warranty conditions as set forth in War ranty paragraph ENGINEERING CHANGES ADTRAN reserves the right to make progress and design changes in standard product items ordered with out prior approval or notification to Buyer and witho
45. EXPRESS 3000 FEATURES The Express 3000 provides the following features e Data rates up to 230 4 kbps more than six times faster than a V 34 analog modem e Simple setup with the ADTRAN Express Configuration Soft ware e Automatic SPID and Switch Type detection using ADTRAN Ex pert ISDN covered under patent number 5 715 241 or Auto SPID download where available e LZS technology from hi fn for up to 4 to 1 compression e Support for Always On Dynamic ISDN AO DI technology 1 2 Express 3000 User Manual 61203153L2 20 Chapter 1 Overview e Remote configuration e Windows Plug and Play compatibility e Connections for two analog devices e External analog modem support no additional COM port re quired patent number 5 708 663 e Custom calling features such as Caller ID and Call Waiting SYSTEM REQUIREMENTS Table 1 1 shows customer provided requirements for using the Express 3000 Table 1 1 Customer provided Requirements Requirement PC Macintosh Computer 386 or higher Power Mac or 68020 processor Operating system Windows 95 98 Windows 7 0 or greater NT 4 0 or greater Compact disk drive Required Required Free disk space 1 5 MB 2 MB Modem cable Serial High speed 16550 UART high speed serial port Required for data speed of 230 4 kbps EIA 232 serial cable computer Connector on one end is DB 25 the connector on other end matches the COM port
46. Express 3000 Part Number 1203153L2 Document Number 61203153L2 20A May 1999 1203153L2 Express 3000 Two Phone Ports 336012VUR01 Express 3000 Power Supply 12 VDC Output Trademarks Expert ISDN is a trademark of ADTRAN Inc patent 5 715 241 Express 3000 and Express Configuration Software are trademarks of ADTRAN Inc Hayes is a registered trademark of Hayes Microcomputer Products Inc HyperTerminal is a registered trademark of Hilgraeve Inc MicroPhone Pro is a trademark of Software Ventures Corporation Windows is a registered trademark and Windows NT is a trademark of Mi crosoft Corporation The Express 3000 incorporates Synchronous Data Compression based on ei ther IBM or hi fn proprietary intellectual property depending on the time of manufacture The following trademarks and copyrights are applicable Stacker LZS Compression Copyright 1989 Carnegie Mellon University All rights reserved Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation advertising materials and other materials related to such distribution and use acknowledge that the software was devel oped by Carnegie Mellon University The name of the University may not be used to endorse or promote products derived from this software without spe cific prior written permission This software is provided as is and without
47. J 11 to RJ 11 telephone cable to POTS port 2 on the Express 3000 an illustration of a telephone above a modem is positioned above this port and the other end to the Dial Line or Line jack on the external analog modem See the external analog modem s documentation to determine which modem jack is the Dial Line or Line jack 5 Power on the external analog modem i e plug it in The external analog modem is now connected to the Express 3000 If you are connecting an external analog modem that has already been in use by a PC running Windows 95 98 you are ready to use the ex ternal analog modem Enable the external analog modem using either 61203153L2 20 Express 3000 User Manual 7 3 Chapter 7 Installing an Analog Modem the Express Configuration program Tray Tool Menu or by using a VT 100 terminal emulation package such as HyperTerminal If you are connecting an external analog modem that has not been used by a PC running Windows 95 98 you must configure it before you can use it see Configuring the External Analog Modem on page 7 4 Configuring the External Analog Modem To configure the external analog modem set up the communications software so it uses the same serial COM port to which the Express 3000 is connected To install and use an external modem that does not support 230 4 kbps set DIP Switch 1 on the back panel of the Express 3000 to ON down thus limiting the DTE speed to 115 2 kbps
48. LES A profile stores and retrieves multiple configurations for the Express 3000 An individual profile contains unique settings appro priate to specific applications Using the Express Configuration pro gram profiles can be created saved copied edited and deleted In addition importing and exporting profiles simplifies troubleshooting and setup The Express Configuration program uses two types of pro files ISDN profiles and User profiles ISDN Profiles ISDN profiles contain configuration information for the ISDN line such as Local Directory Numbers LDNs Service Profile Identifiers SPIDs and Switch Type Using the isdn profile option of the Express Configuration program you can modify create and delete ISDN pro files You can store up to 16 ISDN profiles See also Using Profiles on page 3 7 User Profiles User profiles contain configuration information for the many features of the Express 3000 such as protocol selection calling features and a call rejection phone list Using the user profile option of the Express Configuration program you can modify create and delete user pro files You can store up to 16 user profiles See also Using Profiles on page 3 7 User profiles have no effect on the ISDN line configuration ISDN line parameters including SPIDs LDNs and Switch Type settings remain the same regardless of changes or applications made with profiles Internet Access Protocols Most Interne
49. NT and Macintosh provide the serial cable that connects the Express 3000 to their Due to the number of differing COM ports customers must K computer see also Table 1 1 on page 1 3 ADDITIONAL DOCUMENTATION See the ADTRAN web site http www adtran com for additional technical notes documents and scripts This documentation provides 1 4 Express 3000 User Manual 61203153L2 20 Chapter 1 Overview information on how to use ADTRAN products in specific applications on PC and Macintosh platforms ISDN Cable F AC Power Supply RJ 45 RJ 11 Express 3000 Quick Start Guide CD ROM Figure 1 1 Express 3000 Contents 61203153L2 20 Express 3000 User Manual 1 5 Chapter 1 Overview 1 6 Express 3000 User Manual 61203153L2 20 Chapter 2 Setting Up the Express 3000 This chapter tells you how to connect the Express 3000 to a computer how to install the Express 3000 into your system and how to install the Express Configuration software For most instances once you have completed these three steps the Express 3000 is ready to use However if you want to reconfigure your unit see Chapter 3 Chap ter 4 or Appendix A This chapter also provides a physical descrip tion of the Express 3000 and discusses using and connecting supplemental analog devices For specific operating system installation procedures see the follow ing sections Windows e Connecting th
50. Network link is looped backed PPP Timeout PPP negotiation failed PROTOCOL_ERROR Call control error PUMPIO dpump quit Rate adaption stopped due to DTE error Rev Cause XXX Undefined cause message received REQ_CHANNEL_NOT_AVAIL The channel type requested is currently not available Remote not ISU Bonding negotiation determined the far end unit is not anoth er ISU product RESOURCE_UNAVAIL The requested resource is unavailable RESP_TO_STAT_ENQ Response to status enquiry 61203153L2 20 Express 3000 User Manual B 9 Appendix B Status Buffer Messages Restarting Rate Unit restarts DTE rate Retrieve Voice call is retrieved from a holding state Ring An incoming call on either the first or second channel third channel if call waiting entered the Ring state The calling phone number is displayed if available S cmd not or Proper syntax not used SERVICE_NOT_AVAIL The requested service is not available SOURCE NOT ISDN The incoming calling party is not ISDN warning only TANULL expired Bonding timer TANULL expired Received call from non BONDING equipment TEMPORARY_FAILURE The network has temporarily failed try the call again TIMER_EXPIRY Call control error TXADD01 expired Bonding timer TXADD01 expired TXDEQ expired B channel delay equalization during bonding failed TXFA1 expired Bonding timer TXFA1 expired TXFA2expired Bonding timer TXFA2 expired B 10 Express 3000 U
51. POTS Call Routing Speech Audio gt PO x Enable distinctive ringing IV Figure 3 4 User Profile Setup Window 61203153L2 20 Express 3000 User Manual 3 11 Chapter 3 Using the Express Configuration Program General Tab The General Tab lets you set Protocol DTE and POTS parameters Protocol Sets the protocol type PPP Async Sync Async Bonding V120 Fallback The Express 3000 communicates with many different types of tele communications equipment including other Express 3000 units other ISDN terminal adapters and PPP compatible devices Com munication between such devices requires various rate adaption protocols supporting various bit rates and RS 232 connector set tings protocol type PPP Mode Selects the PPP mode the Express 3000 uses Point to Point PPP Async to Sync Multilink PPP MP or PPP with Compression Enable Bandwidth on Demand Uses the thresholds defined in the Protocols tab to bring up and down multilink channels when this feature is enabled Disable BACP Controls the negotiation of Bandwidth Allocation Control Proto col BACP BACP allows the client and server to exchange phone number information and bring up and down channels as needed Check Enable Bandwidth on Demand to use this feature DTR Options Sets the following DTR options Ignore DTR Disregards the state of the data terminal ready DTR signal on the EIA 232 AT Command when Forces the unit into the
52. Procedure 00000 2 5 Connecting the Hardware Macintosh 0 2 6 Installing the Express Configuration Software Macintosh 2 7 Express 3000 Physical Description 0 008 2 7 Front Pafilo oerslein eaen ea a eae b oad ENAN EA e a 2 7 Rear Parel sarach diane aE dda Eo e EE A EE AEEA 2 8 Setting the DIP Switches 0 00 cece eee eee 2 9 DIPS witch set sk Tea aa E aura de Bota h eae ees 2 9 DIP Switch 2 is i a emir sities ene NE Meee e 2 9 Using Supplemental Analog Devices 0 00000 2 10 Connecting Supplemental Devices 0000 2 10 Connecting Your Primary Telephone 2 11 61203153L2 20 Express 3000 User Manual xiii Table of Contents Shared Port for Analog Devices 0 0 c eee ee 2 11 Chapter3 Using the Express Configuration Program 3 1 Before Using the Program 00 cece eee eee 3 2 Opening the Program 0 6 6 c eee eee 3 2 Instructions for Windows 95 98 and NT 0 0005 3 2 Closing The Program sis osssi ene ie eet eae e ene eae eras 3 3 Launching the Tray Tool 0 0 cece cece 3 3 Instructions for Macintosh 00 ccc cee eee 3 3 Opening the Tray Tool Menu 0 008 3 4 Properties nn csmniedinias Mead rie eeee now eea eas band 3 4 Toll Saver sie oe eke ack el Bass ae oh Be a aed ee ected hd 3 4 Refresh ain tcc ee Ge Se leo ESE Seede
53. Terminal Menus 00000 4 3 Placing the Unit Back On line 0 0 0008 4 3 Displaying the Status Buffer 00 0 0008 4 3 Status Buffer Messages 066 6 cc eee rran 4 4 Chapter5 Optional Calling Features 06 5 1 Call Conferencing sa rrio a a E e eee ee 5 1 Call Forwarding icc iecacccty oi sia 8 ett f a a e EERIE 5 2 Caller TD 2 reee tes toesecatns Se eB eat a e a a r eee vtech ga 5 2 Call Ret rn muiste OR A ok hed ll cite asa ts sath ad As eds 5 2 Call Rej cf i 260s Mies es as ae ae aS 5 2 Call Rejection List seseante praep ata e ENE ENE RRE 5 2 Anonymous Call Rejection 0 0 6 ene eee 5 2 Call Waiting acid cae Sakic tA kh ce oe OR ad it 5 3 Controlling Call Waiting 0 5 3 Message Waiting Indicator 0 06 eee 5 4 POTS Ports Distinctive Rings 0 cece eee eee 5 4 Chapter6 Upgrading Software 0 cece eee eee 6 1 Upgrading Files Using the Express Configuration Program 6 1 Upgrading Software Using HyperTerminal 6 3 Chapter 7 Installing an Analog Modem 7 1 External Analog Modem Application 0005 7 1 Connecting an External Analog Modem 7 3 Configuring the External Analog Modem 7 4 Setting the Carrier Detect Signal 0 0 7 4 Controlling an External Analog Modem 7 5
54. able Channels Sets the number of available channels to be used in an AO DI call From the Protocols Tab you can also define the BONDING specifica tions using the following options Type Defines the type of equipment used ina call Set to ADTRAN Only when originating BONDING calls to ADTRAN legacy ISU equipment otherwise set this field to Multi Vendor TXINIT Specifies the length of time in seconds that the originating unit attempts to detect the Async BONDING negotiating pattern from the answering unit before determining Async BONDING has failed TXFA Specifies the length of time in seconds both units attempt to de tect the Async BONDING frame pattern when connecting a call before determining Async BONDING has failed 61203153L2 20 Express 3000 User Manual 3 15 Chapter 3 Using the Express Configuration Program TXADDO1 Specifies the length of time in seconds both units wait for an ad ditional call to connect at the end of negotiation before determin ing Async BONDING has failed TXDEQ Specifies the length of time in seconds both units attempt to equalize a network delay between ISDN B channels before deter mining Async BONDING has failed TANULL Specifies the length of time in seconds the answering unit at tempts to detect Async BONDING negotiation from the originat ing unit before determining Async BONDING has failed TCID Specifies the length of time in seconds both units attempt to ne
55. acket phone number is used when placing X 25 calls Packet TEI Specifies the terminal endpoint identifier TEI that is negotiated for D channel packet service Use a value of 255 for dynamic TEI allocation Dial Prefix Defines the prefix required to dial out on a B channel This infor mation is only necessary when there is a different prefix for D and B channel access 3 10 Express 3000 User Manual 61203153L2 20 Chapter 3 Using the Express Configuration Program Preview Tab The Preview tab window displays a list of the configuration parame ters and their values for the current profile ATS refers to the AT com mands for that configuration parameter Description refers to the particular configuration parameter and Value lists the corresponding parameter value User Profile Window The User profile window contains five tabs General Protocols Phone List Advanced and Preview The General Protocols Phone List and Advanced tabs contain fields for setting parameters The Preview tab lists information about the profile shown in the Name box User Profile Setup x Name Profle 1 x New Copy Delete General Protocols Phone List Advanced Preview m Protocol m DTE Protocol PPP Async Synce DTR Options Ignore DTR PPP Mode Mutiink PPP z POEA Hardware Flow 7 Enable Bandwidth On Demand M Data Call Type l Data 64K X Disable BACP L Data Over Voice E m
56. atic 3 9 SPIDs remain at link down 8 5 SPIDs setting 3 9 S register strings A 3 S registers A 1 A 2 changing A 3 changing a string A 3 61202153L2 20 list A 4 A 9 reading A 2 reading strings A 3 status buffer 4 3 messages 4 4 B 1 terminal 4 3 supplemental analog devices 2 10 supplementary voice services 2 11 call conferencing 5 1 call forwarding 5 2 call reject 5 2 call return 5 2 caller ID 5 2 switch type setting 3 8 switches settings 2 9 system requirements 1 3 customer provided 1 3 T terminal menus accessing 4 2 exiting 4 3 hot keys 4 2 status buffer 4 3 terminal option 3 27 terminal programs 3 25 terminal software for diagnostics using 3 27 test timeout 3 18 toll saver 3 4 tray tool closing 3 3 icon 3 3 launching 3 3 menu 3 4 3 30 about Express Configuration 3 4 capture COM port 3 4 enable disable modem 3 4 exit 3 4 help on Express Configuration Index properties 3 4 toll saver 3 4 troubleshooting 8 1 230 4 operation difficulty with 8 7 auto detect switch SPIDs remains at link down 8 5 dial up connection problems 8 4 dial up networking difficulty with 8 7 Express 3000 not detected 8 6 external analog modem not detected 8 6 PWR LINE LED flashes and 1 and 2 LEDs are off 8 2 PWR LINE LED is off 8 2 U unit information 3 24 unit status 3 24 upgrading software 6 1 using HyperTerminal 6 3 using the express configuration software 6 1 user profile window 3 11 advanced tab 3
57. ault 30 sec Increments of 30 seconds S150 1 for 30 s User selectable variables 30 s 1 min 2 min 5 min S151 Sample Time Increments of 10 seconds Default 10 s User selectable values 10 20 30 40 60 S152 Number of 152 0 for D only Default B Channels 152 1 for 1B 152 2 for 2B 61203153L2 20 Express 3000 User Manual A 15 Appendix A AT Commands and S Registers S register Strings List ss60 SPID1 LOC SPID string location ss61 SPID2LOC SPID string location Ss62 LDN1 LOC ISDN phone number string location SS63 LDN2 LOC ISDN phone number string location SS67 Area Code Area code location SS77 Remote Numeric Numeric password string for remote configuration Password ss80 SNOLOC Stored number 0 string ss81 SN1 LOC Stored number 1 string Used for second number dialed in a multilink connection ss82 SN2 LOC Stored number 2 string ss83 SN3 LOC Stored number 3 string ss84 SN4LOC Stored number 4 string ss85 SN5 LOC Stored number 5 string ss86 SN6LOC Stored number 6 string ss87 SN7LOC Stored number 7 string ss88 SN8 LOC Stored number 8 string ss89 SN9 LOC Stored number 9 string ss130 CROLOC Call Reject List Number 0 S131 CR1 LOC Call Reject List Number 1 8132 CR2 LOC Call Reject List Number 2 8133 CR3 LOC Call Reject List Number 3 ss134 CR4 LOC Call Reject List Number 4 ss135 CR5 LOC Call Reject List Number 5 ss136 CR6 LOC Call Reject List Number 6 8137 CR7 LOC Call Re
58. ay Tool icon resides in the Windows Task Bar see Figure 3 2 To close the Tray Tool right click on the Tray Tool icon and select Exit NSE Figure 3 2 Tray Tool Icon in the Taskbar Sees 7 22 PM K 61203153L2 20 Express 3000 User Manual 3 3 Chapter 3 Using the Express Configuration Program Opening the Tray Tool Menu To open the Tray Tool Menu click the right Bana mouse button on the Tray Tool icon located in Toll Saver the Task Bar see Figure 3 2 A brief descrip Refresh ti th t f 1 Enable Modem ion of these menu items follows Capture COM Pot About Express Configuration Pro pe rties Help on Express Configuration Launches the Express Configuration program Exit Toll Saver Quickly and easily determines how much you have spent on your ISDN Line To access Toll Saver right click the Tray Tool and select Toll Saver Refresh Instructs the Express Configuration Software to update the icon sta tus Enable Disable Modem Enables or disables the external analog modem This option is only available when the modem is connected to the Express 3000 Capture COM Port Allows Caller ID information to display on the screen when you are not using a terminal application or dial up networking networking or other terminal packages one You must disable Capture COM Port before using dial up About Express Configuration Displays version information Help on Express Configuration
59. d He CE OSS 3 4 Enable Disable Modem 0000 cece eee eens 3 4 Capture COM Port eers aremanita eens 3 4 About Express Configuration 00000008 3 4 Help on Express Configuration 0 eens 3 4 l ES Bo factsheets hance es tend en tes ee as eal tend E ph E EEE 3 4 Factory Default settings 0 6 3 5 Restoring Factory Default Settings 008 3 5 Using On line Help ssie issreist s nettle opretie ni ined 3 5 Understanding Profiles nnana nna nunnu eee 3 6 ISDN Profiles isser 4 o4ine4 sds beoda eee N teed a ee 3 6 User Profiles pencerene sce ick eee BS Ae aE Ss IE eI 8 3 6 Internet Access Protocols 0 0 0 cece eee eens 3 6 Remote Access Protocols 00 ccc cece cence eee 3 7 Using Profiles morssi rissie ceed eniin ienaa misaa 3 7 ISDN Profile Window 0 00 0 ccc cee eee eee eee 3 7 General Tab riria erse paana A SAS eh oe a BEG 3 8 Switch Ty peo serra cesta Met etd chests 2 3 8 Area Code 2 0 ccc ccc cece n teen e ete ene 3 8 Phone Numbers land 2 0 00 cece e eee eens 3 9 SPIDs and 2 ids seats eS tee Sy ooh te Coles 3 9 Disable SPID download 0 0 cece eee eee 3 9 NI Conference Feature 0 0 0 ccc eee eee ee 3 9 NII Transfer Feature 0 0c cece cee eens 3 10 NI Message Feature 0 0 c eee e eee eee 3 10 Packet Tab enticed hoses EA te ee es as Seen cee 3 10 xiv Express 3000 User Manual 61203153L2
60. d be aware that compliance with the above condi tions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Ca nadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment mal functions may give the telecommunications company cause to re quest the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority CAUT or an electrician as appropriate The Load Number LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the re quirement that the total of the Load Numbers of all devices does not exceed 100 vi WARRANTY ADTRAN warrants that items manufactured by ADTRAN and supplied under Buyer s order shall be free from defects in materials and workmanship and will conform to applicable specifications and drawings ADTRAN s liability herein wh
61. d configuring the Express 3000 easy This software includes on line help to assist you in quickly and easily setting up your system see also Using On line Help on page 3 5 Expert ISDN part of the Express Configuration soft ware contains sophisticated patented algorithms that automatically detect the telephone company parameters such as Switch Type and 61203153L2 20 Express 3000 User Manual 1 1 Chapter 1 Overview Service Profile Indentifier SPID numbers In areas where the tele phone company supports SPID download this information automat ically downloads to the modem and the Express 3000 becomes plug and play with the ISDN line ANALOG DEVICES SUPPORTED The Express 3000 supports up to two analog devices such as tele phone FAX machine or analog modem in addition to the computer connection for data transmissions When transmitting data at maxi mum throughput over both B channels using Multilink PPP the Express 3000 modem automatically detects calls on the analog ports Upon detection the Express 3000 modem adjusts the speed of the data call to 64 kbps using one B channel and accepts the analog voice call on the other B channel After completing the analog voice call the Express 3000 modem automatically resumes data transfer over both B channels REMOTE ACCESS Remote access gives Management Information Systems MIS manag ers the flexibility of adjusting the configuration of remote units over the ISDN line
62. d press the Enter key When carrier detect CD is active i e a call is connected on the ex ternal analog modem the Express 3000 will not switch control from the modem port when you attempt to disable it The call must be hung up disconnected to deactivate CD before you can switch con trol from the modem port and disable it INTERNAL ANALOG MODEM APPLICATION The following items are necessary to connect an internal analog mo dem to the Express 3000 e Internal analog modem e RJ 11 to RJ 11 telephone cable When using an internal analog modem with the Express 3000 two COM ports are assigned on the PC and configured independently See the manufacturer s documentation for internal analog modem config uration Figure 7 2 on page 7 7 illustrates the connections for installing an in ternal modem to the Express 3000 7 6 Express 3000 User Manual 61203153L2 20 Chapter 7 Installing an Analog Modem UTR TTT ae Rear View Port of PC CPL i l mim SDN Cable Dial Line Jack Internal Analog Modem gt RH 1 to RJ 11 C lephone Cable AC Outlet R45 to RET Telephone Cable aS m m h TE Lp M a ron Telephone RH 1 to RJ 11 gt Wall Jack Telephone Cable AnalogTelephone Figure 7 2 Internal Analog Modem Connections Connecting an Internal Analog Modem To connect an internal analog modem to the E
63. dem 230 4 kbps unsupported 7 4 and terminal emulation 7 5 carrier detect 7 6 carrier detect signal 7 4 connecting internal 7 7 disable using terminal emulation 7 6 enable using terminal emulation 7 5 7 6 installing 7 1 AO DI description 1 1 enabling 3 14 area code setting 3 8 AT commands A 1 dialing a call A 3 disconnecting a call A 3 list A 4 using A 2 auto answer 3 18 disabled 3 18 dump all calls 3 18 enabled 3 18 auto detect switch 8 5 available channels 3 15 61202153L2 20 B B1 and B2 LEDs off 8 2 BACP 3 12 blinking green LEDs 2 4 BONDING specifications 3 15 TANULL 3 16 TCID 3 16 TXADD01 3 16 TXDEQ 3 16 TXFA 3 15 TXINIT 3 15 type 3 15 C call conference code 3 9 call conferencing 5 1 call forwarding 5 2 call reject 5 2 call rejection 3 16 call rejection list voice 3 17 call rejection anonymous 3 17 call return 5 2 call routing 3 14 all calls to DTE 3 14 speech calls to POTS 3 14 speech audio calls to POTS 3 14 call transfer code 3 10 call type 3 13 audio 3 13 data 56kbps 3 13 data 64kbps 3 13 speech 3 13 call waiting 5 3 controlling the tone 5 3 disabling 3 18 enabling 5 3 Express 3000 User Manual Index 1 Index caller ID 5 2 using 3 27 calling features 5 1 capture COM port 3 4 carrier detect signal 7 4 channels adding 3 14 available 3 15 dropping 3 15 closing the Express configuration program 3 3 configuration program customizing 3 26 configure DTE settings 2 9 configuring a
64. dth Allocation Control Protocol BERT bit error rate test BONDING Bandwidth on Demand Industry User Group Protocol BRS nite os bits per second CD sa ngaagee carrier detect CPE enact Customer Premises Equipment CTS esc uies clear to send DCE cesses data circuit terminating equipment DR ats dual inline pin DNet directory number DSR data set ready DTE tessa data terminal equipment DIRe rae ese data terminal ready PCG veer esssh Federal Communications Commission GUL sec graphical user interface IRQ interrupt request ISDN Integrated Services Digital Network DPR Internet Service Provider 61203153L2 20 Express 3000 User Manual E 1 Appendix E Acronyms and Abbreviations kbps kilobits per second LC Dieses t liquid crystal display LDN local directory number LED icin ts light emitting diode LIN gered warnen load number Mbps megabits per second NG cesar no connection POTS plain old telephone service PRPs 62 oe ide Point to Point Protocol RD 33 sens received data REN ringer equivalence number RTS veces request to send RX essea b See wee receive RXD receive data SGi He signal ground SPID ses niss service profile identifiers p yD SA transmitted data PE aee oa terminal endpoint identifier i Cpe arate ee transmit TXD esd est transmit data UART universal asynchronous receiver transmitter X Ranee Year 2000 E 2 Express 30
65. e Area Code ISDN phone number 1 e ISDN phone number 2 4 Enable Auto Detect SPIDs Switch and any other changes 5 Enter Ctrl X to exit the menu 61203153L2 20 Express 3000 User Manual 4 1 Chapter 4 Using VT 100 Terminal Emulation Express 3000 Configuration Menu 1 Area Code 256 17 Profiles 2 ISDN Phone Number 1 555190900 18 Configure Remote Unit 3 ISDN Phone Number 2 5553000 19 Remote Num Password 4 Auto Detect SPIDs Switch Disabled 5 Switch Type National ISDN1 6 Call Type Data 64K 7 SPID 1 8 SPID 2 9 Auto Answer Enabled 16 Call Screening Answer Any 11 Call Routing Speech Aud io gt POTS 12 DTR Options Ignore DTR 13 Flow Control Hardware Flow 14 Protocol PPP Asyn Sync 15 PPP Mode Multilink PPP 16 AO DI Disabled Select _ Enter SELECT Esc NO CHANCE Ct1 STATUS Ct1 T TEST Ct1 C CONFIG Ct1 D DIAL Ct1 X EXIT Figure 4 1 VT 100 Terminal Configuration Menu Accessing Terminal Menus After establishing a VT 100 terminal emulation session you can go to a particular menu by pressing the hot key sequence for that menu see Table 4 1 If the hot keys don t work ensure that the communications package is configured to pass these control sequences through to the Express 3000 Table 4 1 Menu Hot Keys Menu Hot Keys AODI Ctrl A CONFIG Ctrl C DIAL Ctrl D STATUS Ctrl V TEST Ctrl T Th
66. e Hardware Windows on page 2 2 e Installing the Express 3000 Windows 95 98 on page 2 3 e Installing the Express Configuration Software Windows on page 2 4 e Installing the Express 3000 Windows NT on page 2 4 Macintosh e Connecting the Hardware Macintosh on page 2 6 e Installing the Express Configuration Software Macintosh on page 2 7 61203153L2 20 Express 3000 User Manual 2 1 Chapter 2 Setting Up the Express 3000 WINDOWS INSTALLATION PROCEDURE The following Step Action tables provide step by step instructions for installing the Express 3000 However the basic installation proce dure is as follows 1 Connect and power up the hardware see page 2 2 2 Install the Express 3000 into the operating system see page 2 3 3 Install the Express Configuration software see page 2 4 Connecting the Hardware Windows As the first step in getting your Express 3000 up and running install the hardware To ensure success closely follow the instructions be low particularly those relating to installing the cables Windows Instructions for Connecting the Hardware Step Action 1 Connect the Express 3000 to the PC With the computer s power off and using an appropriate serial cable this serial cable is not provided see Table 1 1 on page 1 3 connect the EIA 232 port on the Express 3000 to an available COM port on the computer 2 Power on the Express 3000 Plug the Express 3000
67. e communications package must be configured to pass these control sequences through to the Express 3000 4 2 Express 3000 User Manual 61203153L2 20 Chapter 4 Using VT 100 Terminal Emulation Exiting the Terminal Menus To exit the terminal menus type Ctrl X Placing the Unit Back On line The Ctrl X command also places the unit back on line if a call is con nected Displaying the Status Buffer Once you have accessed the terminal menus type Ctrl V at any time to display the Express 3000 Status menu see Figure 4 2 which con tains the Status Buffer Express 3000 Status Menu UNIT LOOP STATUS STATUS BUFFER Call Type Data 64K 1 NT WakeUpTone DTE Rate 9666 2 NT WakeUpTone Self Test Passed 3 NT WakeUpTone Software Rev x 16 4 NT WakeUpTone Checksum laaf 5 NT WakeUpTone Serial Number 823A8792 6 NT WakeUpTone Loop Status Link Down 7 NT WakeUpTone Num Dialed No Call 8 NT WakeUpTone RTS On 9 NT WakeUpTone CTS On 10 NT WakeUpTone DCD Off 11 NT WakeUpTone DTR On 12 NT WakeUpTone 13 NT WakeUpTone 14 NT WakeUpTone 15 NT WakeUpTone 16 NT WakeUpTone 17 NT WakeUpTone 18 NT WakeUpTone 19 NT WakeUpTone 20 NT WakeUpTone Ct1 STATUS Ct1 T TEST Ct1 C CONFIG Ct1 D DIAL Ct1 X EXIT 12 35 58_ Figure 4 2 VT 100 Terminal Status Buffer Menu 61203153L2 20 Express 3000 User Manual 4 3 Chapter 4 Using VT 100 Terminal Emulation STATUS BUFFER
68. e presence of the Express 3000 on startup Normally you won t make changes to this state However if you have opted to uncheck this box you can use the connection features Communication Port and Model to re define the connection and when you click Apply this set up is detected You can also click the Auto Detect button under pref 3 26 Express 3000 User Manual 61203153L2 20 Chapter 3 Using the Express Configuration Program erences to instruct the program to detect the connection without your assistance Automatically Detecting the Unit on Startup To instruct the ADTRAN Express Configuration program to automat ically detect on startup an Express 3000 unit on COM ports 1 through 4 check the Auto Detect Express 3000 checkbox under preferences This feature defaults to the auto detect state Uncheck the box to dis able auto detection ADTRAN recommends that you use this feature to automatically de tect SPIDs and Switch Types thus greatly reducing the occurrence of time consuming problems Using Caller ID Caller ID allows you to view the number of an incoming Voice or Au dio call viaa pop up menu on your computer screen To enable Caller ID check the Caller ID and capture COM port checkbox under prefer ences If you want Caller ID information to display on the screen when you are not using a terminal application or dial up networking check Cap ture COM Port on the Tray Tool menu see also Capture COM Port o
69. e to occur the DTE must transmit the es cape code character three times in succession with the delay between each character less than the guard time The default escape sequence is and the default guard time delay is one second 61203153L2 20 Express 3000 User Manual A 1 Appendix A AT Commands and S Registers Entering Text into the Command Line All command lines must begin with the AT character set in either all uppercase or all lowercase letters After the AT attention code the command line may contain a single command or a series of com mands however AT commands _L1 and _LO must be entered on a separate line and followed by Enter When entering a series of com mands you may separate the individual commands with spaces for readability The maximum length for a command line is 40 characters After receiving a terminating character the Express 3000 executes each command line The default terminating character is a carriage re turn ASCII 013 but it can be changed by writing a different value to register S3 Before transmitting the terminating character you can edit the command line by using the backspace character ASCII 008 to erase errors so the proper commands can be entered one To return an active call to the on line state enter ATO Entering AT Commands To enter an AT command type AT followed by the command then press the Enter key the AT Commands list begins on page A 4 For example ATI1 returns
70. ected by the Express 3000 The far end phone number is also dis played Hold Voice call is on hold ID XXXX Calling party number INCOMING_CALL_BARRED The network will not allow an incoming call INCOMPATIBLE DEST The called number cannot accept the type of call that has been placed INTERWORKING_UNSPEC A non ISDN network sent an unspecified message Inv Password Remote configuration failed due to incorrect password INVALID _CALL_REF Call control error INVALID ELEM CONTENTS Call control error INVALID_MSG_UNSPEC Invalid message protocol error INVALID NUMBER_FORMAT The dialed number has an invalid format B 6 Express 3000 User Manual 61203153L2 20 Appendix B Status Buffer Messages L1 not up The network interface is not active L2 not up The data link layer interface is not active L3 not up The call control interface is not active L2 2 not up The data link layer interface for a second call BONDING is not active L3 2 not up The call control layer interface for a second call BONDING is not active LDN TOO LONG The local directory number entered has too many digits Login failed Unable to connect to remote unit on remote configuration at tempt MANDATORY_IE_LEN ERR Mandatory information element length error MANDATORY_IE_MISSING Mandatory information element missing MULTILINK PPP UP Unit connected with Multilink PPP Need 64K call The BONDING protocol requires the Ex
71. elect the name of the profile to read from the Name field Ensure that the name of the profile you want to read is displayed in the Name field before continuing 5 Click the Read button USING DIAGNOSTICS The option diagnostics provides detailed information about the sta tus of the Express 3000 both local and remote units see Figure 3 5 on page 3 24 61203153L2 20 Express 3000 User Manual 3 23 Chapter 3 Using the Express Configuration Program ADTRAN Express Configuration r Local Unit isdn setup Unit Info Upgrade profile setup Caller ID Terminal Status Buffer Register Dump preferences Remote Unit wizard PhoneNumber Password PO Test Config about help Register Dump Status Buffer exit Figure 3 5 Diagnostics Window Diagnosing Local Units You can collect information about local units using the diagnostics option Click on the appropriate button to access the information you want Displaying the Unit s Current Status The Unit Info button under diagnostics displays the current status of several items ISDN Loop Status Firmware Version Firmware Check sum and the status of an external modem Displaying the Express 3000 s Caller ID Log Buffer Click the Caller ID button under diagnostics to display the caller s telephone number for incoming Voice and Audio calls while the log is open To clear the contents of the log buffer click the Clear button
72. ening the Express Configuration program ensure that the Express 3000 is properly connected to your computer and that it is powered on Also exit any applications that may be using the Express 3000 OPENING THE PROGRAM Open the Express Configuration program in the manner appropriate to your system Once the program opens you can begin using it im mediately Instructions for Windows 95 98 and NT Click the following sequence Start gt Programs gt Adtran gt ADTRAN Express Configuration Wizard 3 2 Express 3000 User Manual 61203153L2 20 Chapter 3 Using the Express Configuration Program Instructions for Macintosh Open the ADTRAN ISDN folder and double click the Express Configuration icon CLOSING THE PROGRAM Close the Express Configuration program by clicking Exit on the left panel of the ADTRAN Express Configuration window or by clicking the close button x1 on the Title Bar If Add Tray Tool under preferences is selected the Express ore icon Tray Tool appears in the Task Bar when you close the program for more information on the Tray Tool see Launching the Tray Tool on page 3 3 LAUNCHING THE TRAY TOOL With the Preferences menu item Add Tray Tool selected the Tray Tool launches when you close the Express Configuration program The Tray Tool provides quick access to the Express Configuration pro gram and other features You can tell that the Tray Tool is active be cause the Tr
73. ephone to report a gas leak in the vicinity of the leak 4 Use only the power cord or power supply indicated in the manu al Check local codes for any special disposal instructions SAVE THESE INSTRUCTIONS FCC regulations require that the following information be provided in this manual 1 gi This equipment complies with Part 68 of the FCC rules On the bottom of the equipment housing is a label that shows the FCC registration number and Ringer Equivalence Number REN for this equipment If requested provide this information to the tele phone company If this equipment causes harm to the telephone network the tele phone company may temporarily discontinue service If possible advance notification is given otherwise notification is given as soon as possible The telephone company will advise the custom er of the right to file a complaint with the FCC The telephone company may make changes in its facilities equip ment operations or procedures that could affect the proper oper ation of this equipment advance notification and the opportunity to maintain uninterrupted service is given If experiencing difficulty with this equipment please contact ADTRAN for repair and warranty information The telephone company may require this equipment to be disconnected from the network until the problem is corrected or it is certain the equip ment is not malfunctioning This unit contains no user serviceable parts An FCC compl
74. er ISDN or User Instructions for Exporting Profiles Step Action 1 Open the ADTRAN Express Configuration program 2 On the left panel of the Express Configuration program window click either isdn setup to view the current ISDN profile or profile setup to view the current User profile 3 Click the Setup button to open the setup window 4 Select the name of the profile to export from the Name field Ensure that the name of the profile you want to export is displayed in the Name field before continuing 5 Click the Export button 3 22 Express 3000 User Manual 61203153L2 20 Chapter 3 Using the Express Configuration Program Instructions for Exporting Profiles Continued Step Action 6 __ In the File Name field type in the file name to export Windows automatically adds the ecf extension 7 Click the Save button Reading Configuration Information into the Current Profile Follow the steps below to read configuration information into the cur rent profile either ISDN or User Instructions for Reading Configuration Information Step Action 1 Open the ADTRAN Express Configuration program 2 On the left panel of the Express Configuration program window click on either isdn setup to view the current ISDN profile or profile setup to view the current User profile 3 Click the Setup button to open the setup window 4 S
75. er Manual 61203153L2 20 Chapter 6 Upgrading Software UPGRADING SOFTWARE USING HYPERTERMINAL Instructions for Upgrading Software Using HyperTerminal Step Action 1 Download the necessary upgrade files from the ADTRAN web site www adtran com 2 Connect to the Express 3000 via HyperTerminal a Windows 95 Start gt Programs gt Accessories gt HyperTerminal Windows 98 Start gt Programs gt Accessories gt Communication gt HyperTerminal b When the Connection Description window opens type in a connection name select an icon and click OK c Inthe Connect To window go to the Connect using field and select the COM port to which the Express 3000 is connected click OK d The COM port Properties window opens next Change the Bits per second field to 57600 and click OK 3 Type AT FLASHLOAD to initiate the firmware update The AT command is not visible since echo is off by de fault To enable echo type ATEL 4 Click the Transfer menu then click Send File 5 Click Browse to locate the directory and file to download to the Express 3000 61203153L2 20 Express 3000 User Manual 6 3 Chapter 6 Upgrading Software Instructions for Upgrading Software Using HyperTerminal Step Action 6 Change the Protocol to 1K Xmodem and click Send 7 Once the download is complete exit HyperTerminal saving the session if desired The software upgrade
76. ether based upon breach of warranty or contract or negligence in manufacture shall be limited to replacement or repair at ADTRAN s election of all such defective or nonconforming items provided that this warranty shall apply only where Buyer has given ADTRAN written notice of such defects or nonconformity within five 5 years after delivery by ADTRAN of such items to Buyer ADTRAN shall have the right prior to return to inspect at Buyer s plant any items claimed to be defective or nonconforming Note The following items carry warranty period as shown 1 Items not of ADTRAN manufacture will carry the remaining war ranty and related terms and conditions of the original manufac turer 2 Encapsulated U Repeater and Encapsulated DDS Repeater two years The foregoing constitutes the sole and exclusive remedy of the Buyer and exclusive liability of ADTRAN AND IS IN LIEU OF ANY AND ALL OTHER WARRANTIES EXPRESSED OR IMPLIED OR STATU TORY AS TO MERCHANTABILITY FITNESS FOR PURPOSE SOLD DESCRIPTION QUALITY PRODUCTIVENESS OR ANY OTHER MATTER Without limiting the foregoing in no event shall ADTRAN be liable for the loss of use or profit or other collateral special or con sequential damages RETURNS Return authorization must be obtained from ADTRAN prior to return of any items including those for repair Buyer s right to repair or replacement is governed by this Warranty Issuance of credit for returned items shall be made at A
77. fields for defining the point to point protocol PPP type Options include the following Enable AO DI Configures the unit to operate in AO DI mode when placing PPP calls AO DI allows the unit to place X 25 packet calls over the D channel This feature requires that X 25 packet service be pur chased from your ISDN service provider and AO DI service be purchased from you Internet Service Provider Raise Threshold Defines the percentage of available bandwidth that must be in use before an additional channel is added A very high Raise Thresh old sends the most packets on the D or initial B channel before adding more B channels A very low Raise Threshold sends a min imum number of packets on the initial channel Raise Threshold 3 14 Express 3000 User Manual 61203153L2 20 Chapter 3 Using the Express Configuration Program works in conjunction with Add Time to increase bandwidth if it is available Lower Threshold Defines the percentage of available bandwidth that must be in use to maintain bandwidth levels If the bandwidth in use falls below this level for longer than Drop Time a channel drops A very high Drop Threshold increases the number of channels used which could increase costs Add Time Defines the length of time that bandwidth must remain above Raise Threshold before adding a channel Drop Time Defines the length of time that bandwidth must remain below Lower Threshold before dropping a channel Avail
78. he network Ready The unit is ready to make or accept a call 61203153L2 20 Express 3000 User Manual C 1 Appendix C Loop Status Messages Register SPID 1 The Express 3000 is registering its first SPID with the network Register SPID 2 The Express 3000 is registering its second SPID with the net work Ringing The phone number just dialed is ringing xXXXxX Nnnn A rate adaption is running at the bit rate specified by nnnn XXXXX Quitting A rate adaption protocol is turning off xxxxx Ready A rate adaption protocol is ready Xxxxx Setup A rate adaption protocol is setting up YYYY ISDN switch type selected XXXXX can be any of the following Bonding Bandwidth on demand industry users group protocol PPP Point to point rate adaption protocol V120 V 120 rate adaption protocol C 2 Express 3000 User Manual 61203153L2 20 AppendxD Connector Pinouts This appendix describes the various connector pinouts used with the Express 3000 Figure D 1 shows the EIA 232 interface and Table D 1 shows the EIA 232 pinout PIN 13 PIN 1 OFEmaLE PIN 25 PIN 14 Figure D 1 EIA 232 Interface Table D 1 EIA 232 Interface Pinout Pin Name 1 0 Description 1 Shield V O Shield for Cable 2 TD Transmitted Data 3 RD O Received Data 4 RTS Request to Send 5 CTS O Clear to Send 6 DSR O Data Set Ready 7 SG I O Signal Ground 8 CD O Carrier Detect 20 DTR Data Terminal Ready 22 RI
79. hone number 2 if service subscribed from telephone company Clear To Send CTS Control Line Options Command amp RO amp R1 Function Follows RTS Forced CTS Data Set Ready DSR Control Line Options Command amp SO amp S1 amp S2 A 6 Function DSR forced on DSR if call up DSR off if link down Express 3000 User Manual 61203153L2 20 Appendix A AT Commands and S Registers Dialing Options Accessing Stored Numbers Command Function amp Z0 Stored number 0 amp Z1 Stored number 1 amp Z2 Stored number 2 amp Z3 Stored number 3 amp Z4 Stored number 4 amp Z5 Stored number 5 amp Z6 Stored number 6 amp Z7 Stored number 7 amp Z8 Stored number 8 amp Z9 Stored number 9 Local Echo Options Command Function EO Echo off Does not allow command characters typed to be displayed on the screen El Echo on Allows the command characters typed to be displayed on the screen AT Command Response Message Options Command Function Qo Response messages on Q1 Response messages off AT Command Response Message Types Command Function v1 Verbal response messages 61203153L2 20 Express 3000 User Manual A 7 Appendix A AT Commands and S Registers AT Command Connect Message Options Command Function X1 7 Connect messages with DTE rate Ready To Send RTS Control Line Options Command Function _D1 18 mS delay ISDN Switch Type Options Command Function _S1 DMS 100 _S2 National ISDN 1
80. iant telephone cord with a modular plug is provid ed with this equipment This equipment is designed to be connect ed to the telephone network or premises wiring using an FCC compatible modular jack which is Part 68 compliant The following information may be required when applying to the local telephone company for leased line facilities Service Digital Facility ServiceOrder Network Jacks Type Interface Code Code ISDN 021S5 6 0F RJ 45 Federal Communications Commission Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environ ment This equipment generates uses and can radiate radio frequen cy energy and if not installed and used in accordance with the instructions may cause harmful interference to TV or radio reception which can be determined by turning the equipment on and off The user is encouraged to try to correct the interference by one or more of the following methods e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help q Change
81. iguration Screen in the VT 100 menu system To invoke the VT 100 menu system issue the AT command AT V from a terminal emulation package such as HyperTer minal b You can also use Auto Detect Express 3000 under prefer ences to automatically detect the SPIDs and the Switch Type In the ADTRAN Express Configuration program click wizard on the Express Configuration window or use the Auto Detect SPIDs Switch option in the Configuration screen of the VT 100 menu system To invoke the VT 100 menu system issue the AT command AT V from a terminal emulation package such as HyperTerminal c If all configuration information is correct and the unit is properly connected Link Status indicates Link Up If the link status is good and calls still cannot be placed refer to page 8 4 2 Look for the following with the COM port setup e IRQ conflicts e Wrong DTE speed If the PWR LINE LED and 1 and 2 LEDs flash green sequentially after a software upgrade a problem occurred during the download Restart the download using the instructions in Chapter 6 If the download fails a second time contact ADTRAN technical support see inside back cover 61203153L2 20 Express 3000 User Manual 8 3 Chapter 8 Troubleshooting Dial up connection problems L A variety of causes may result in dial up connection problems 1 Status Buffer messages returned from the ISDN network and the Express 3000 can help diagnose many dial up
82. ject List Number 7 ss138 CR8 LOC Call Reject List Number 8 ss139 CR9 LOC Call Reject List Number 9 SS143 Packet Phone X 25 Packet Number Number ss146 BACP Dial Dial prefix for B channels if different from D channel Prefix A 16 Express 3000 User Manual 61203153L2 20 AppendxB Status Buffer Messages Status Buffer messages provide information about call progress ISDN link status and error conditions The Status Buffer contains only the last 20 status messages with relevant status items generated during unit operation The most recent status message appears as 1 with the remaining status messages appearing in descending order Messages shown entirely in capital letters are generated by the ISDN network Messages with lower case letters are generated by the Express 3000 2047 BERT orig Test remote originated 2047 BERT bit error rate test pattern 2047 loopbk ansr Test remote answered 2047 BERT pattern Answer The Express 3000 answered a call on either the first or second channel The calling phone number is displayed if available ACCESS _INFO_DISCARDED The network was unable to deliver access information to the far end Area Code Req d Area code required for Auto Spid determination AutoSpid Active Unit is attempting automatic detection of switch type and SPID numbers AutoSpid Disable The user has stopped the automatic SPID detection process 61203153L2 20 Express 3000 User Manual B 1 Appendix B Status Buffer
83. m configuration for the Express 3000 and ensure the bit rate for the DTE is set correctly 2 Ifthe PC is not equipped with a 16650 UART then the fastest DTE operation speed is 115 2 kbps ensure the speed is not higher than the PC and modem can support 61203153L2 20 Express 3000 User Manual 8 7 Chapter 8 Troubleshooting 8 8 Express 3000 User Manual 61203153L2 20 AppendxA AT Commands and S Registers AT COMMANDS AT commands issue directions to the Express 3000 via a VT 100 termi nal emulation session The DTE serial port accepts AT commands only when no calls are established i e the carrier detect CD signal is in active When a call is established the CD signal is active and the port is used for data The port cannot be used simultaneously to issue AT commands and transmit and receive data After entering command mode CD inactive you can transmit AT commands to the Express 3000 to configure most options dial remote Express 3000s and initiate tests to check both the Express 3000 and the network connections Escape Sequence and Guard Time Delay To exit data mode CD active and enter command mode the DTE se rial port must transmit a proper escape sequence to the Express 3000 A specified time delay must occur between the last data character and the first escape sequence character This delay is the guard time delay You can change the guard time by writing a value to the S12 register For a valid escape sequenc
84. matically running on startup 3 30 ISDN phone numbers 3 28 SPIDs 3 29 switch type 3 29 using 3 28 Y2K iii 61202153L2 20 On Line Services ADTRAN Internet Homepage http www adtran com The ADTRAN Internet homepage contains an ISDN Info Desk with the following information General product information Modem scripts for popular software applications Frequently asked questions FAQs about common telecommunication issues Set up information for ADTRAN ISDN products Technical Support support adtran com Electronic mail technical support allows customers to ask general questions and post noncritical technical support issues about ADTRAN products and services Expect a 24 hour response time Fax Service 256 963 7941 Submit field support questions by fax to this number FAXBack Service 256 963 8200 Call this number and follow the simple instructions to have the ADTRAN docu mentation and support notes you need faxed back to you Pre Sales Inquiries and Application Support For Reseller or End User Based on the information needed please contact your local Distributor Dealer or Reseller first If they are unable to assist you call Applications Assistance at 800 615 1176 for product usage questions or Inside Sales at 800 827 0807 for list price availability and purchase locations nearest you Post Sales Support For Reseller or End User Based on the information needed please contact your local Distributor Deale
85. messages C 1 Index 3 Index Macintosh connecting the hardware 2 6 installation procedure 2 5 installing the Express configuration software 2 7 message waiting code 3 10 indicator 5 4 O on line help using 3 5 opening the Express configuration program 3 2 Macintosh 3 3 Windows 3 2 ordering an ISDN line 1 4 P phone number allocation 2 11 phone numbers ISDN setting 3 9 pinouts D 1 placing unit back on line 4 3 ports EIA 232 2 11 POTS port 1 2 11 POTS port 2 2 11 power line LED flashes green 8 2 off 8 2 preferences option 3 26 primary telephone connecting 2 11 profiles 3 7 copying 3 20 creating new 3 19 deleting 3 21 exporting 3 22 importing 3 22 ISDN 3 6 modifying 3 20 reading from current 3 23 Index 4 Express 3000 User Manual saving 3 19 understanding 3 6 user 3 6 using 3 7 program name 3 27 program parameters 3 27 protocols internet access 3 6 remote access 3 7 protocols tab 3 14 R rear panel interfaces 2 8 remote access protocols 3 7 remote password 3 17 remote units configuring user profile 3 25 diagnosing 3 25 retrieving current settings 3 25 retrieving status buffer information 3 26 testing 3 25 resetting the Express 3000 2 9 restoring factory default settings 3 5 return authorization vii return shipment cost of Vii returning unit vii S safety instructions iii shared ports 2 11 shipping contents 1 4 software upgrading 6 1 SPID detection disabling autom
86. mit digital signals containing encoded analog content which are intended for even tual conversion into voiceband analog signals and transmitted on the network e The affidavit shall affirm that either no encoded analog content or billing information is being transmitted or that the output of the device meets Part 68 encoded analog content or billing protection specifications e End user customer will be responsible to file an affidavit with the local exchange carrier when connecting unprotected Customer Premises Equipment CPE to 1 544 Mbps or subrate digital ser vices e Until such time as subrate digital terminal equipment is registered for voice applications the affidavit requirement for subrate ser vices is waived Affidavit for Connection of Customer Premises Equipment to 1 544 Mbps and or Subrate Digital Services For the work to be performed in the certified territory of telco name State of County of L name business address telephone number being duly sworn state I have responsibility for the operation and maintenance of the termi nal equipment to be connected to 1 544 Mbps and or subrate digital services The terminal equipment to be connected complies with Part 68 of the FCC rules except for the encoded analog content and billing protection specifications With respect to encoded analog content and billing protection Lattest that all operations associated with the establi
87. n page 3 4 You can also view information in the Caller ID log buffer see Display ing the Express 3000 s Caller ID Log Buffer on page 3 24 Using Terminal Software for Diagnostics You can specify a software program to use for diagnostic test purpos es Under preferences gt Terminal Software enter the Program Name and Program Parameters With this information entered when you click Terminal under diagnostics the program designated in these fields launches 61203153L2 20 Express 3000 User Manual 3 27 Chapter 3 Using the Express Configuration Program USING THE WIZARD The Express Configuration Software Wizard option guides you through the process of configuring your Express 3000 Before activat ing the Wizard ensure that the Express 3000 is connected to your com puter and that it is powered on and quit any programs that may be using the Express 3000 To activate the Wizard click on the wizard op tion in the left panel The window shown in Figure 3 7 opens ADTRAN Express Configuration The Express Configuration Wizard will guide you through the configuration of your ADTRAN Express 3000 1 Please ensure that the Express 3000 is connected to your computer and that it is powered on 2 Quit any programs that may be using the Express 3000 3 By default the Tray Tool does not capture the COM port To enable caller id and external modem features capture the COM port by right clicking on the tray icon
88. n they are cleared DIP Switch 2 Off Up Factory Default resets settings Reset On Down Normal saves settings 61203153L2 20 Express 3000 User Manual 2 9 Chapter 2 Setting Up the Express 3000 USING SUPPLEMENTAL ANALOG DEVICES With the Express 3000 you can use two analog devices such as a tele phone FAX machine analog modem external or internal answering machine or Caller ID box For detailed information on installing an analog modem see Chapter 7 Figure 2 4 depicts one possible hard ware configuration i ill AC Outlet ISDN Telephone Cable AC Power Supply ISDN Telephone Wall Jack AnalogTelephone FAX Machine Figure 2 4 Possible Hardware Configuration CONNECTING SUPPLEMENTAL DEVICES Connect the supplemental devices to the two Plain Old Telephone Ser vice POTS interfaces jacks on the Express 3000 Rear Panel These RJ 11 jacks are labeled 1 and 2 In addition an illustration of a tele phone identifies jack 1 and an illustration of a telephone resting on a modem identifies jack 2 see Figure 2 5 2 10 Express 3000 User Manual 61203153L2 20 Chapter 2 Setting Up the Express 3000 am Eu el Leo 2 1 Figure 2 5 POTS Interfaces Connecting Your Primary Telephone The Basic Rate ISDN line required for using the Express 3000 in
89. n external analog modem 7 4 connecting external analog modem 7 3 internal analog modem 7 7 supplemental devices 2 10 connecting hardware Macintosh 2 6 Windows 2 2 connecting the Express 3000 Macintosh 2 1 Windows 2 1 connecting the primary telephone 2 controlling the external analog modem 7 5 customizing the configuration program 3 26 D data call type 3 13 56kbps 3 13 64kbps 3 13 audio 3 13 speech 3 13 data over voice 3 14 detecting a connection 3 26 detecting a unit on startup 3 27 Index 2 Express 3000 User Manual diagnostics using 3 23 using terminal software for 3 27 dialing a call with AT commands A 3 dial up connection problems 8 4 DIP switches configure DTE settings 2 9 factory settings 2 9 resetting the Express 3000 2 9 switch 1 2 9 switch 2 2 9 disabling call waiting 3 18 disconnecting calls using AT commands A 3 distinctive ringing 3 14 documentation acquiring additional 1 4 drop time 3 15 dropping channels 3 15 DTR options 3 12 answer if on 3 12 AT command when off 3 12 idle when off 3 12 ignore DTR 3 12 E EIA 232 port 2 11 enable disable modem 3 4 Express 3000 analog devices 1 2 factory default settings 3 5 features 1 2 front panel 2 7 physical description 2 7 rear panel 2 8 shipping contents 1 4 system requirements 1 3 customer provided 1 3 Express configuration program 3 1 closing 3 3 opening 3 2 opening Macintosh 3 3 61202153L2 20 opening Windows 3 2 Express configuratio
90. n software description 1 1 registration information 3 30 tray tool 3 3 tray tool launching 3 3 version number 3 30 external analog modem configuring 7 4 connecting 7 3 controlling 7 5 setup illustration 7 1 using 7 1 external analog modem controlling 7 5 F factory default settings 3 5 restoring 3 5 features Express 3000 1 2 remote access 1 2 flash hook conference transfer 3 18 flash hook default call waiting 3 18 flow control 3 13 hardware 3 13 no control 3 13 software 3 13 H HyperTerminal upgrading software using 6 3 installing analog modem 7 1 Express 3000 Macintosh 2 5 61202153L2 20 Express 3000 User Manual Index Windows 95 98 2 2 Windows NT 2 4 Express configuration software Macintosh 2 7 Windows 2 4 internal analog modem 7 6 connecting 7 7 Internet access protocols 3 6 ISDN profile window 3 7 general tab 3 8 area code 3 8 disable SPID download 3 9 NI conference feature 3 9 NII message feature 3 10 NII transfer feature 3 10 phone numbers 3 9 SPIDs 3 9 switch type 3 8 packet tab 3 10 dial prefix 3 10 packet DN 3 10 packet size 3 10 packet TEI 3 10 RX window size 3 10 TX window size 3 10 preview tab 3 11 ISDN profiles 3 6 ISDN ordering 1 4 L LEDs 2 7 link down 8 5 local units diagnosing 3 24 diagnosing connection problems 3 displaying caller ID log buffer 3 24 displaying current status 3 24 launching terminal programs 3 25 retrieving current settings 3 24 loop status
91. ng a command line or after an Express 3000 message The standard character is the line feed ASCII value of 10 decimal Range 0 to 127 Determines which key moves the cursor back one space to erase a character The standard character is the backspace ASCII value of 8 decimal Range 0 to 127 S6 0 for disable S6 1 for enable Determines how long the Express 3000 waits for an outgoing call to be answered 15 15 seconds 30 30 seconds 60 1 minute 120 2 minutes 240 4 minutes Express 3000 User Manual A 9 Appendix A AT Commands and S Registers S Registers List Continued Command s08 S12 S13 S14 S15 S19 S20 S21 A 10 Function Call Rejection Escape Time Spid Download Enable Disable Misc Bits Async Bonding Miscellaneous POTS Read POTS Write POTS Features Determines which incoming voice calls the Express 3000 will reject 0 Disables 1 Reject anonymous calls only 2 Reject calls on call rejection list only 3 Reject anonymous and call rejection list numbers Determines the delay required immediately before and after entering the escape command for the Express 3000 to recognize and execute the command Range 0 to 127 0 Enabled 1 Disabled Miscellaneous bits bit 8 is most significant bit Bit 2 1 Enables on screen echo of AT commands Bit 2 0 Disables on screen echo of AT commands Bit 3 0 Enables AT responses from the Express 3000 Bit
92. nnection If a terminal emulation package other than HyperTerminal is UPGRADING FILES USING THE EXPRESS CONFIGURATION PROGRAM Instructions for Upgrading Software Using the Express Configuration Program Step Action 1 Download the necessary upgrade files from the ADTRAN web site www adtran com 2 Open the Express Configuration program If necessary see Opening the Program on page 3 2 for detailed instructions 61203153L2 20 Express 3000 User Manual 6 1 Chapter 6 Upgrading Software Instructions for Upgrading Software Using the Express Configuration Program Step Action 3 Click on the Express Configuration program option labeled diagnostics 4 Enter the file name in the File Name field or Browse for the right file 5 Click the Start button to start the software upgrade process Fle Name f Diagnostics Firmware Upgrade 12 x When the software up Progress grade is complete a message displays indi cating the status of the Close Browse software upgrade If the software upgrade failed see Troubleshooting on page 8 1 During the software upgrade process the PWR LINE LED is no longer illuminated Only the TD LED flashes during the software upgrade process Once the process is complete the Express 3000 automatically resets 6 Close the Express Configuration program when you have finished 6 2 Express 3000 Us
93. nstalled Switch Type iNEV EIS eth Service Profile ID 1 Service Profile ID 2 Figure 3 9 Window for Entering SPID Numbers 61203153L2 20 Express 3000 User Manual 3 29 Chapter 3 Using the Express Configuration Program Automatically Running the Wizard on Startup To instruct the ADTRAN Express Configuration program to automat ically run the Wizard on startup check the Auto Run Wizard checkbox under preferences To disable this feature uncheck the checkbox LOCATING INFORMATION ABOUT THE PROGRAM To find the version number and registration information about the ADTRAN Express Configuration program click on about on the left panel of the GUI 3 30 Express 3000 User Manual 61203153L2 20 Chapter 4 Using VT 100 Terminal Emulation You can configure the Express 3000 using any communications pack age that supports VT 100 terminal emulation Ensure that the Express 3000 is properly connected to your PC and that it is powered on before you try to configure your unit Configuring the Express 3000 Using VT 100 Terminal Emulation Step Action 1 Connect to a VT 100 terminal using a communications package such as HyperTerminal 2 At the prompt enter the command AT v_ and press the Enter key The Configuration screen displays see Figure 4 1 The AT command is not visible as you type since echo is off by default To enable echo type ATE1 3 Enter the following information
94. nter the area code only if you plan to use the AutoSPID algorithm to automatically detect the Switch Type and SPIDs 3 8 Express 3000 User Manual 61203153L2 20 Chapter 3 Using the Express Configuration Program In regions in which the area code has recently changed the ISDN line may be configured with a new area code ADTRAN s Au toSPID algorithm attempts to recognize these regions and adjust the area code automatically if AutoSPID initially fails A table of old area codes and the corresponding new area codes is located in the installation directory This is a standard text file and may be modified For Windows 95 and Windows NT 4 0 the default in stallation directory is C Program Files Adtran Isdn Phone Numbers land 2 Defines the ISDN LDNs The LDN is the seven digit telephone number assigned to the ISDN line and is used when placing or re ceiving calls A multipoint line may have LDNs that resemble the following ISDN Phone Number 1 5551212 ISDN Phone Number 2 5551213 SPIDs land 2 Identifies the ISDN terminal equipment to the ISDN switch SPIDs are assigned by the telephone company when the ISDN line is in stalled The SPID usually looks similar to the telephone number For example a multipoint line may have SPIDs that look as follows Service Profile ID 1 0155512120 Service Profile ID 2 0155512130 The number of SPIDs required 0 1 or 2 depends on how the ISDN line is configured For example a poin
95. of asynchronous parity bits 0 None 1 Odd 2 Even Selects asynchronous flow control 0 None 1 XON OFF from DTE controls DCE 2 XON OFF from DCE controls DTE 3 Hardware 12 Software NI 1 feature identification number for conferencing See the ISDN service provider for this ID NI 1 feature identification number for transferring See the ISDN service provider for this ID Message Waiting NI 1 feature identification number for message waiting ID Call Type Routing Local Tones Chap Spoofing Enable Raise Threshold indicator See the ISDN service provider for this ID Determines how incoming call is routed when connected to a point to point ISDN line 0 Route all call types to DTE Forces the POTS interface to generate all tones Bit 0 0 In band tones from ISDN switch when available Bit 0 1 All tones generated locally Bit 1 0 Warnings to POTS when unavailable Bit 1 1 Disable all warnings to POTS 32 CHAP enabled Windows 95 98 setting 0 CHAP disabled 0 100 Default 50 User selectable variables 10 20 30 40 50 60 Lower Threshold 0 100 Default 30 Drop Time User selectable variables 10 20 30 40 50 60 Default 1 min Increments of 30 seconds S149 1 for 30 s User selectable variables 30 s 1 min 2 min 5 min Express 3000 User Manual 61203153L2 20 Appendix A AT Commands and S Registers S Registers List Continued Command Function Features 150 Add Time Def
96. ofile either ISDN or User Instructions for Deleting Profiles Step Action 1 Open the ADTRAN Express Configuration program 2 On the left panel of the Express Configuration program window click on either isdn setup to view the current ISDN profile or profile setup to view the current User profile 3 Click the Setup button to open the setup window 4 From the Name field select the profile you want to delete Ensure that the name of the profile you want to delete is displayed in the Name field before continuing 5 Click the Delete button 6 At the prompt click the Yes button to delete the profile 61203153L2 20 Express 3000 User Manual 3 21 Chapter 3 Using the Express Configuration Program Importing Profiles Follow the steps below to import profiles either ISDN or User Instructions for Importing Profiles Step Action 1 Open the ADTRAN Express Configuration program 2 On the left panel of the Express Configuration program window click on either isdn setup to view the current ISDN profile or profile setup to view the current User profile 3 Click the Setup button to open the setup window 4 Click the Import button 5 In the File Name field type in the file name to import or browse and select the file name with the mouse 6 Click the Open button Exporting Profiles Follow the steps below to export profiles eith
97. ol on page 3 3 or with VT 100 terminal emulation discussed here When the Express 3000 enables the external modem port the external analog modem RTS and CTS lines directly switch over to the PC COM port This switching process allows the external analog modem to provide flow control as normal Once the modem is enabled all further COM activity transmits to the external analog modem When the modem is disabled the ISDN terminal adapter within the Express 3000 process es all further COM port activity Controlling the Modem via Terminal Emulation Another method of controlling an external analog modem is using a VT 100 terminal emulation package such as HyperTerminal First de termine if the external analog modem is properly connected to the Express 3000 by typing the AT command AT Z and pressing the Enter key If properly connected the Express 3000 responds with the mes sage MODEM FOUND If the external analog modem is not properly connected the Express 3000 responds with the message NO MODEM FOUND analog modem itself An ERROR occurs if the command is sent while the external analog modem is enabled S The AT Z command is directed to the Express 3000 not the 61203153L2 20 Express 3000 User Manual 7 5 Chapter 7 Installing an Analog Modem Using VT 100 Terminal Emulation to Enable Disable the Modem To do this Enter this AT Command Enable modem AT_L1 and press the Enter key Disable modem AT_LO an
98. on a remote unit click the Config button under diagnostics See also Using Profiles on page 3 7 Retrieving Current Settings from a Remote Unit To retrieve the current settings from a remote unit click the Register Dump button under diagnostics The current settings display ina format identical to the Preview list see Preview Tab on page 3 11 or page 3 18 61203153L2 20 Express 3000 User Manual 3 25 Chapter 3 Using the Express Configuration Program Retrieving Status Buffer Information from a Remote Unit To retrieve Status Buffer information from a remote unit click the Sta tus Buffer button under diagnostics Status Buffer information be gins with the most recent call CUSTOMIZING THE ADTRAN EXPRESS CONFIGURATION PROGRAM The preferences option on the left panel contains controls that let you modify automatic features see Figure 3 6 ADTRAN Express Configuration 121 xi isdn setup T Connection Communication Port COM 1 x profile setup a E i A Auto Detect diagnostic Amy _AuoDetect Startup Auto Detect Express 3000 Auto Run Wizard wizard r Tool Tray Add Tray Tool about Enable Caller ID and capture COM port help Terminal Software Program Name B exit Program Parameter Bj Figure 3 6 Preferences Window Detecting the Connection When the Auto Detect Express 3000 checkbox is selected under pref erences the Express Configuration program automatically detects th
99. on one line type ATD ATDT or ATDP and the telephone number then press the Enter key For example ATD5551212 dials phone number 555 1212 Disconnecting a Call using AT Commands To end an active call using the AT commands press the break in key sequence Then type ATH and press the Enter key to hang up the line 61203153L2 20 Express 3000 User Manual A 3 Appendix A AT Commands and S Registers AT Commands List Type at and then type the command Command A DAY FLASHLOAD NAME1 NAME2 NUMBER1 NUMBER2 IS S1 I TIME IV Z D H IO I1 o s ss amp V Z amp W A 4 Function Answer Places the Express 3000 in answer mode Current date in the format of DDMMYY Initiate the flash software update The terminal must be set for 57 600 bps 8 data bits no parity and 1 stop bit Displays the Calling Party name from the last call on POTS port 1 Displays the Calling Party name from the last call on POTS port 2 Displays the Calling Party number from the last call on POTS port 1 Displays the Calling Party number from the last call on POTS port 2 Displays Status Buffer Displays Link Status Current time in the format of HHMMSS Configuration Menu Detect a modem connected to the Express 3000 Dial Precedes the telephone access number ATD5551212 Hang up Disconnects the current call Identify unit Commands the unit to display model number Identify software Commands the unit
100. out the profile shown in the Name box 61203153L2 20 Express 3000 User Manual 3 7 Chapter 3 Using the Express Configuration Program ISDN Line Setup HE Name fisoN Line 1 x New Copy Delete General Packet Preview Switch Type National ISDN1 T Disable SPID download Area Code p Call Features Phone Number 1 NI1 Conference Feature 60 Phone Number 2 EEN mooo NIT Transfer Feature 61 SPID2 __ NII Message Feature 63 Read Apply Import Export Close Figure 3 3 ISDN Profile Setup Window General Tab The General Tab contains fields for setting ISDN line information such as switch type area code phone numbers 1 and 2 and SPIDs 1 and 2 In addition you can disable the automatic detection of SPIDs Also you can enter feature activator codes for conference calling call trans fer and message waiting Switch Type Defines the switch type for the local version of the software either AT amp T 5ESS DMS 100 National ISDN 1 or NEC Switch If you are running the International version of the Express Configura tion Wizard five additional switch types are available Euro IS DN VN4 NTT KDD or TDX The telephone company should provide this information as part of the ISDN Line installation if this information is not provided contact the telephone company Area Code Sets the area code for the ISDN lines The area code is the same for both B channels E
101. peration of the DTE connector CTS line 0 Follows RTS 1 Force CTS Controls operation of the RTS line 0 1 ms delay 1 18 ms delay Controls the operation of the Data Set Ready signal on the DTE connectors 0 Force DSR on always 1 DSR off OOS Test 2 DSR off Link Down Controls the operation of the Carrier Detect line on the DTE connectors 0 Force CD on always 1 CD is active during a call Normal Operation 2 Off with LOCD 3 Off link down Determines how the Express 3000 responds to changes in DTR This is a bit mapped register 0 Ignore DTR 1 Force AT command mode when DTR is off 2 Dump incoming call when DTR is off 4 Hang up incoming call when DTR is off 8 Hang up outgoing call when DTR is off 16 Answer incoming call when DTR is on 28 Idle when off 32 Dial SNO when DTR is on 64 Dial SNO when DTR transitions from off to on Express 3000 User Manual A 11 Appendix A AT Commands and S Registers S Registers List Continued Command 36 37 38 S40 S41 S42 S43 S44 A 12 Function Features Inactivity Timer 0 Off Conference Call Waiting X25 Bond TXINIT Bond TXFA Bond TXADD Bond TXDEQ Bond TANULL 1 255 Number of idle minutes before disconnect Flash hook button defaults to 0 Call waiting 1 Call conferencing TEI 255 Specifies the number of seconds the originating endpoint attempts to detect the Async BONDING negotiation pattern from the answering endpoint befo
102. phone equipment indicating that the unit has met certain requirements and guide lines If several units are using the same line the total value of the REN should not exceed 5 0 see also Load Number Service Profile Identifier SPID A unique number representing the configuration of services and features of a particular ISDN user The service provider assigns one SPID to each LDN being installed The SPID identifies the ISDN terminal equipment to the ISDN switch at the carrier site terminal endpoint identifier TED An ISDN terminal device s Layer 2 address as defined in the LAPD protocol It is unique on a passive bus and is used to estab lish independent data links between the switch and each device on the bus universal asynchronous receiver transmitter UART An integrated circuit device that receives serial data and converts it into parallel form for transmission and vice versa V 120 A 1996 standard for ISDN support of DTE with V series interfaces with provision for statistical multiplexing X 25 Definition of the interface between user s DTE and public packet DCE Over a single physical link an X 25 user can establish multi ple virtual circuits either switched or permanent each with its own logical channel number to different destinations F 4 Express 3000 User Manual 61203153L2 20 Index A add time 3 15 adding channels 3 14 analog devices connecting 2 10 supplemental 2 10 analog devices supported 1 2 analog mo
103. power supply cord into the port on the unit labeled PWR Plug the other end into an electrical outlet The Express 3000 is now powered on 3 Connect the Express 3000 to the ISDN line Plug the large RJ 45 end of the provided ISDN cable into the jack on the rear of the Express 3000 labeled SDN plug the small RJ 11 end of the same ISDN cable into the ISDN telephone wall jack 4 Power on the computer 5 Insert the provided Express 3000 CD ROM into the CD ROM drive 2 2 Express 3000 User Manual 61203153L2 20 Chapter 2 Setting Up the Express 3000 Installing the Express 3000 Windows 95 98 Before you can use the Express 3000 your PC must recognize the unit and communicate with it i e the unit must be installed into the sys tem Windows 95 98 systems automatically detect the presence of new hardware and search for the driver that allows this communica tion When the driver is located Windows installs it and the unit is ready to use The Express 3000 CD that came with your unit contains the appropriate driver that allows the Express 3000 and your PC to communicate Follow the instructions in the Step Action table below to install the unit Windows 95 98 Express 3000 Installation Procedure Step Action 1 If you haven t already done so insert the Express 3000 CD into the CD ROM drive The Express 3000 CD launches automatically and the Windows 95 98 operating systems
104. press 3000 to be con figured for 64K data call types NETWORK BUSY The ISDN switch is busy and unable to process a call 61203153L2 20 Express 3000 User Manual B 7 Appendix B Status Buffer Messages NETWORK_CONGESTION The phone network is currently congested NETWORK_OUT_OF_ORDER The phone network is out of order No calling ID Calling party number not provided NO_CIRCUIT_AVAILABLE The requested bearer channel is not available NONEXISTENT_MSG Nonexistent undefined message received from network NO_ROUTE_DEST The phone network was unable to find a route to the destina tion number No Sreg number Attempted to change an S register but did not specify a spe cific S register example ATS 1 No Sreg value Attempted to change an S register but did not specify a value example ATS No String Space Stored number string space is full NO_USER_RESPONDING The dialed number is not responding NORMAL_CLEARING The network is disconnecting the current call NOT end2end ISDN The path that the call was routed over is not ISDN from end to end warning only B 8 Express 3000 User Manual 61203153L2 20 Appendix B Status Buffer Messages NUMBER_CHANGED The number dialed has been changed OUTGOING_CALL_BARRED The network will not allow the outgoing call to be placed Phone Req d Phone number required for AutoSpid determination PPP COMPRESSION UP Unit connected with compression PPP LINK LOOPBACK
105. r or Reseller first If they are unable to assist you call ADTRAN Technical Support at 888 4 ADTRAN and have the unit serial number available
106. re deciding the Async BONDING call has failed 0 to 255 10 sec is default Specifies the number of seconds both endpoints attempt to detect the async BONDING frame pattern when a call is connected before deciding the async BONDING call has failed When operating with other manufacturer s async BONDING equipment it may be necessary to lengthen this timer so that it matches TXADD01 0 to 255 10 sec is default The number of seconds both endpoints wait for the additional call to be connected at the end of negotiation before deciding the async BONDING call has failed When dialing overseas it may be necessary to lengthen this timer to allow for slower call routing 0 to 255 50 sec is default The number of seconds both endpoints attempt to equalize the network delay between the bearer channels before deciding the Async BONDING call has failed 0 to 255 50 sec is default The number of seconds the answering endpoint attempts to detect the Async BONDING negotiation pattern from the originating endpoint before aborting to clear channel mode It may be necessary to shorten this timer if the DTE equipment connected to the Express 3000 also has timer constraints for completing non BONDING parameter negotiation 0 to 255 10 sec is default Express 3000 User Manual 61203153L2 20 Appendix A AT Commands and S Registers S Registers List Continued Command S45 52 53 S54 S58 s65 S71 S72 Function Bond TCID
107. rolled by any other person in which independent use of the equipment under this Agreement would not be an infringement Buyer shall save ADTRAN harmless from liability as finally determined by a court of competent jurisdiction for such infringement provided that ADTRAN shall have given Buyer full and exclusive control of the defense thereof and that Buyer shall have the sole right to settle claim suit or action Except as herein provided in this indemnity paragraph neither Buyer nor ADTRAN makes any warranty to the other with respect to any claim suit or action of any third party by way of infringement and nei ther party shall be responsible to the other for any loss cost or damag es consequential or otherwise that may be suffered by the other as a result of any such claim suit or action Telephone Company Contacts for ISDN Service Ameritech ISDN Repair 1 800 TEAMDATA Bell Atlantic South 1 800 570 ISDN Bell South 1 800 247 2020 Cincinnati Bell 1 513 241 6900 Bell Atlantic North 1 800 GET ISDN 1 800 430 ISDN New England Area Pac Bell 1 800 4PB ISDN Rochester Tel 1 716 777 1811 Repair 1 716 777 2000 Order Southwestern Bell 1 800 792 4736 US West 1 800 223 7508 Repair 1 800 244 1111 Order Affidavit Requirements for Connection to Digital Services e An affidavit is required to be given to the telephone company whenever digital terminal equipment without encoded analog content and billing protection is used to trans
108. s sage Disconnect The call on either the first or second channel was disconnected from the network The far end phone number is displayed if B 4 Express 3000 User Manual 61203153L2 20 Appendix B Status Buffer Messages available Ensure flow control setting match on both terminal adapters Disconnect Req Far end unit disconnected during BONDING negotiation DTR not up Express 3000 tried to place a call in a dialing mode that re quires DTR to be in an active state but it is not Dump call The Express 3000 could not accept an incoming call because it was already involved in a call Dump An incoming call on either the first or second channel was dis carded by the Express 3000 The calling number is displayed if available ED MISMATCH Call is connected to different end point device Call ISP FACILITY_NOT_IMPLEMENT The network does not support the requested supplementary service FACILITY_NOT_SUBSCRIBED The channel type requested has not been subscribed FACILITY_REJECTED A facility requested by the user cannot be provided by the net work Factory Reset 0 Unit defaulted to factory configuration FlowCtl mismatch Bonding negotiation determined a flow control mismatch 61203153L2 20 Express 3000 User Manual B 5 Appendix B Status Buffer Messages FlowCil required Bonding negotiation determined that flow control needs to be optioned on Hangup The call on either the first or second channel was disconn
109. s 3000 User Manual 7 1 Chapter 7 Installing an Analog Modem SUT TTT TTT Te PC COM Ports Rear View ee gt ma 4 ISDN AC Outlet EIA 282 Cable 1 Telephone Cable 7 OL i al Telephone Wall Jack EIA 232 Cable 2 Express 3000 Rear View External Analog Modem Dial Line or Line Jack Analog Telephone Figure 7 1 External Analog Modem Application EIA 232 cable 1 provided with the Express 3000 connects the Express 3000 to the PC EIA 232 cable 2 provided by the user connects the external analog modem to the Express 3000 7 2 Express 3000 User Manual 61203153L2 20 Chapter 7 Installing an Analog Modem Connecting an External Analog Modem To connect an external analog modem to the Express 3000 use the fol lowing procedure Instructions for Connecting an External Analog Modem Step Action 1 Ensure that the Express 3000 is connected to the PC via the provided EIA 232 cable and that the PC is turned on 2 Ensure that the modem power is Off i e it s not plugged in 3 Connect one end of the second EIA 232 serial cable to the external analog modem and the other end to the Express 3000 port labeled MODEM an illustration of a modem is positioned above this port Incoming calls must use ISDN phone number 2 for external analog applications 4 Connect one end of the R
110. s or modifications to this unit not expressly 1 RNING approved by ADTRAN will void the user s authority N A to operate the equipment Canadian Emissions Requirements This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Department of Communications Cet appareil nuerique respecte les limites de bruits radioelectriques applicables aux appareils numeriques de Class B prescrites dans la norme sur le materiel brouilleur Appareils Numeriques NMB 003 edictee par le ministre des Communications Canadian Equipment Limitations NOTICE The Canadian Industry and Science Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Department of Communications does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permis sible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring as sociated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer shoul
111. s rks Sat ae ie ek N 3 16 TADEO 304 ep act iets aenxe aaa ais ah a ane neta ee ahaa te 3 16 TANULD pose ons ceaarsicena cance e e AA stat goo AS 3 16 TEDE A etna e h Ge Min Re Sarin Aad Ai So Ne oP hee 3 16 Phone List Tab reyre 0 0 ccc cece cee tenes 3 16 Allow only stored numbers 00 0 eee eee 3 16 Stored Numbers 0 000 cece ee ne eee teens 3 16 Enable Call Rejection List 00 0008 3 16 Enable Anonymous Call Rejection 4 3 17 Incoming Voice Call Rejection List 3 17 61203153L2 20 Express 3000 User Manual XV Table of Contents Advanced Tab suse Sick Sotelo Se bh aids Sates 3 17 V120 Lower Layer Compatibility 3 17 Connect Timeout saser ee eet oad ack aches hte 3 17 Inactivity Timer 0 0 3 17 Remote Password 0 c cece eee eens 3 17 Test Timeout erre owt eels het Be aes 3 18 AUO ANS WEP ane cecctectee ate fect 8 abn he sale BE GAR ote i 3 18 Disable call waiting on POTS land2 3 18 Flash Hook Default 0 000000 ccc cee eee 3 18 Preview Lab ss aeiiae e A hates oe saver dr AE 3 18 Creating New Profiles 0 ccc cece eee eens 3 19 Saving Profiles i tis ak oe eek ghee waren eS 3 19 Modifying Profiles 0 eens 3 20 Copying Profiles is si c0v scene ae pi 3 20 Deleting Profiles painaren inep disemat p e bite ou 3 21 Importing Profiles nnana nuanua eee eee 3 22 Exporting Profil s eie
112. ser Manual 61203153L2 20 Appendix B Status Buffer Messages TXINIT expired Bonding timer TXINIT expired called non BONDING equip ment UNASSIGNED_NUMBER The phone number dialed does not exist Unknown AT cmd User issued an unknown AT command USER_ALERT_NO_ANS Ringing call is not answered USER_ BUSY The dialed number is busy V120 connected The V 120 rate adaption successfully connected to the far end unit V120 Timeout V 120 negotiation failed WRONG_MESSAGE Call control error WRONG_MSG_FOR_STATE Call control error 61203153L2 20 Express 3000 User Manual B 11 Appendix B Status Buffer Messages B 12 Express 3000 User Manual 61203153L2 20 Appendxc Loop Status Messages This appendix lists the status line messages and their definitions AutoSpid X The SPID is being attempted by the AutoSpid determination X starts at 0 and counts up for each SPID tried Call Connect B1 Bearer channel 1 is connected and is active Call Connect B2 Bearer channel 2 is connected and is active Call Connect B1 B2 Bearer channels 1 and 2 are active Disconnecting The current phone call is being disconnected hung up Getting TEI 1 The Express 3000 is receiving its first TEI from the network Getting TEI 2 The Express 3000 is receiving its second TEI from the network Link Down The network interface is not in sync Network Loopback The Express 3000 has been commanded to perform an ISDN loopback toward t
113. shment main tenance and adjustment of the digital CPE with respect to analog con tent and encoded billing protection information continuously complies with Part 68 of the FCC Rules and Regulations The digital CPE does not transmit digital signals containing en coded analog content or billing information which is intended to be decoded within the telecommunications network The encoded analog content and billing protection is factory set and is not under the control of the customer I attest that the operator s maintainer s of the digital CPE responsi ble for the establishment maintenance and adjustment of the encod ed analog content and billing information has have been trained to perform these functions by successfully having completed one of the following check appropriate blocks A A training course provided by the manufacturer grantee of the equipment used to encode analog signals or B A training course provided by the customer or authorized rep resentative using training materials and instructions provided by the manufacturer grantee of the equipment used to encode analog sig nals or C An independent training course e g trade school or technical institution recognized by the manufacturer grantee of the equip ment used to encode analog signals or D In lieu of the preceding training requirements the operator s maintainer s is are under the control of a supervisor trained in
114. t Service Providers ISPs supporting ISDN also support PPP protocol Therefore if you are connecting to an ISP using one B channel select the following protocol profile setup General PPP Mode PPP If arrangements have been made with the ISP to use two B channels select profile setup General PPP Mode Multilink PPP 3 6 Express 3000 User Manual 61203153L2 20 Chapter 3 Using the Express Configuration Program The Express 3000 uses Bandwidth Allocation Control Protocol BACP if supported by your ISP to bring up and down the second channel of a multilink call To disable this feature select the appropri ate checkbox profile setup General Disable BACP Remote Access Protocols Check with your systems administrator to determine which remote access protocol to use Using Profiles To use profiles open the Express Configuration program Then select either isdn setup ISDN profile or profile setup User profile Figure 3 3 on page 3 8 shows the window that opens for an ISDN profile and Figure 3 4 on page 3 11 shows the window that open for a User pro file These windows contain function buttons and parameter tabs Step by step instructions for using the function buttons begin on page 3 19 Parameter tabs are described below ISDN Profile Window The ISDN profile window contains three tabs General Packet and Preview The General and Packet tabs contain fields for setting param eters The Preview tab lists information ab
115. t to point line has no SPIDs Multipoint lines have one or more SPIDs The Express 3000 uses the presence of one SPID to determine if the line is multi point If the line only has one SPID then the SPID must be entered in the box labeled Service Profile ID 1 Disable SPID download Disables the automatic detection of SPIDs NII Conference Feature Defines the activator code for Call Conference This code is gener ally used only with National ISDN and DMS 100 switches The default value is 60 61203153L2 20 Express 3000 User Manual 3 9 Chapter 3 Using the Express Configuration Program NII Transfer Feature Defines the activator code for Call Transfer This code is generally used only with National ISDN and DMS 100 switches The default value is 61 NII Message Feature Defines the activator code for Message Waiting The default value is 63 Packet Tab The Packet Tab lets you set parameters for X 25 packet service such as window size packet size directory number terminal endpoint iden tifier and the dial prefix TX Window Size Defines the number of unacknowledged packets sent before a re ply is required Used with X 25 flow control RX Window Size Defines the number of unacknowledged receive packets that are allowed before additional packets are rejected Used with X 25 flow control Packet Size Specifies the size of the X 25 packet sent Packet DN Specifies the owner of the X 25 packet This seven digit p
116. to display software version On line Commands the unit to go back on line S Register S String register Displays the contents of all S registers Reset Resets the AT command processor Save Save current configuration to EEPROM Break in Break in AT command processor during an active call The break in key is defined in S2 Resets unit Restores factory defaults Express 3000 User Manual 61203153L2 20 Appendix A AT Commands and S Registers Carrier Detect CD Control Line Options Command amp CO amp C1 amp C2 amp C3 Function CD forced on CD normal CD off with local disconnect LOCD CD off with link down Data Terminal Ready DTR Control Line Options Command amp DO amp D1 amp D2 61203153L2 20 Function Ignore DTR DTR off forces command Idle when off DTR off forces idle On allows auto answer Express 3000 User Manual A 5 Appendix A AT Commands and S Registers Generic Unit Configurations Command amp FO amp F1 amp F2 amp F4 amp F7 amp F8 amp F11 Function Factory Default Restores last saved configuration Internet 64K Internet 128K Remote Access 128K Configures unit for Dial 57 6k async Configures unit for Dial 115 2k async Configures unit for FALLBACK Calling Number Identifiers Command amp NO amp N1 Function Number 1 Read far end phone number 1 if service subscribed from telephone company Number 2 Read far end p
117. unit Auto Answer Answers data calls in three different ways Enabled Automatically answers incoming data calls Disabled Does not answer data calls An AT answer command ATA must be issued before a call can be answered Dump all calls Keeps the line free for outgoing calls by not answering incoming calls Disable call waiting on POTS 1 and 2 Instructs Express 3000 to disable call waiting and give callers ei ther a ringing tone or a busy tone Flash Hook Default Flash hook means to press and release the flash button on the telephone keypad The options include Call Waiting and Confer ence Transfer Call Waiting Flash hook used only for call waiting Conference Transfer Flash hook used to connect conference call ing parties however if incoming call occurs flash hook acts as call waiting See also Call Conferencing on page 5 1 Preview Tab The Preview Tab window displays a list of the configuration parame ters and their value for the current profile ATS refers to the AT com mands for that configuration parameter Description refers to the particular configuration parameter and Value lists the corresponding parameter value 3 18 Express 3000 User Manual 61203153L2 20 Chapter 3 Using the Express Configuration Program Creating New Profiles Follow the steps listed below to create a new profile either ISDN or User Instructions for Creating New Profiles Step Action 1 Open the ADTRAN
118. ut incurring any obligations or liability to make the same changes in items previously manufactured DATA RIGHTS Rights to any intellectual property residing in the products or any data furnished hereunder are not granted except by specific written permission by an authorized representative of ADTRAN Buyer shall have no right to copy or reproduce in whole or part any data furnished hereunder without the prior written consent of ADTRAN PATENT AND COPYRIGHT INDEMNITY ADTRAN warrants that the equipment and documentation furnished under this Agreement shall be free and clear of infringement of any patent or copyright covering the structure or composition of such articles or documentation In the event of a claim suit or action against Buyer alleging such infringement ADTRAN shall save Buyer and its affiliates agents or customers harmless from liability as finally determined by a court of competent jurisdiction for such infringement provided that Buyer gives ADTRAN notice promptly of such claim suit or action and shall have given ADTRAN full and exclusive control of the defense thereof and that ADTRAN shall have sole right to settle or compromise such claim suit or action viii In the event of a claim suit or action against ADTRAN alleging infringement by the use of any such equipment or documentation furnished under this Agreement in combination with other articles or in carrying out any process covered by a patent owned or cont
119. xpress 3000 use the fol lowing procedure Instructions for Connecting an Internal Analog Modem Step Action 1 Ensure that the Express 3000 is connected to the PC 2 Connect one end of the RJ 11 to RJ 11 telephone cable to the telephone jack labeled 2 on the Express 3000 3 Connect the other end of the RJ 11 to RJ 11 telephone cable to the Dial Line or Line jack on the internal analog modem See the internal analog modem documentation to determine one which jack on the internal analog modem is the Dial Line or Line jack 61203153L2 20 Express 3000 User Manual 7 7 Chapter 7 Installing an Analog Modem 7 8 Express 3000 User Manual 61203153L2 20 Chapter8 Troubleshooting TROUBLESHOOTING GUIDELINES This section provides troubleshooting techniques to resolve problems that may be encountered while operating the Express 3000 If prob lems persist contact ADTRAN technical support for assistance see the inside back cover of this manual for more information Topics covered in this chapter are listed below PWR LINE LED is off See page 8 2 PWR LINE LED flashes and 1 and 2 LEDs are off See page 8 2 PWR LINE LED and 1 and 2 LEDs flash green See page 8 2 Dial up connection problems See page 8 4 Auto detect Switch SPIDs remains at Link Down See page 8 5 Express 3000 not detected See page 8 6 External analog modem not detected See page 8 6 Difficulty with 230 4 kbps operation
120. you to turn on or off automatic user configuration features such as Caller ID wizard Guides you through the configuration process about Displays version and registration information help Provides on line help exit Closes the software and depending on the preferences settings opens the Tray Tool emulation see Chapter 4 and using the AT Commands see You can also configure the Express 3000 via VT 100 terminal E Appendix A The ADTRAN Express Configuration program provides a graphical user interface GUI that lets you configure your unit run diagnostic tests display and specify connection settings apply certain preferenc es run the Express Configuration Wizard view the software version 61203153L2 20 Express 3000 User Manual 3 1 Chapter 3 Using the Express Configuration Program number open the on line help file and close the GUI window The left panel of the GUI lists these options see Figure 3 1 on page 3 2 ADTRAN Express Configuration see Express 3000 profile setup CONFIGURATION GUI FOR TERMINAL ADAPTERS diagnostics preferences 3 Version 1 0 wizard This product is registered to _ Mary Holder ADTRAN DOSES EE Ve AT Expert ISDN ADTRAN EXPRESS 3000 found on COM 1 2 connected 57600 Firmware C 00 Checksum 3534 T Connect external modem Figure 3 1 ADTRAN Express Configuration GUI BEFORE USING THE PROGRAM Before op

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