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1. Gs Underside The following figure shows the underside of the computer You should ensure that the display is closed before the computer is turned over to avoid causing any damage Figure 3 5 The underside of the computer M OH E 1 Stereo speakers 2 Cooling vents Stereo speakers The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by the system Cooling vents The cooling vents help the processor to avoid overheating screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the cooling vents surface using a soft cloth A Do not block the cooling vents Keep foreign metal objects such as Front with the display open This section shows the computer with the display panel open In order to open the display lift the display panel up and position it at a comfortable viewing angle for you User s Manual User s Manual Figure 3 6 The front of the computer with the display panel open Figure 3 7 The front of the computer with the display panel open 1 Microphone 8 Keyboard 2 Web Camera LED 9 Wireless communication indicator 3 Web Camera 10 Power button 4 Wireless communication antennas 11 Power indicator not shown 5 Display screen 12 Touch Pad
2. 6 LCD Sensor switch not shown 13 Touch Pad control buttons 7 Display hinge Provided with some models Computer appearance depends on the model you purchased Microphone The built in microphone allows you to import and record sounds for your application please refer to the Sound System and Video mode section for more information Web Camera Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool Web Camera LED The Web Camera LED glows when the Web Camera is operating E Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty 3 5 Wireless Some computers in this series are equipped with communication the Wireless LAN Bluetooth antennas antennas Some computers in this series are equipped with the Wireless WAN antennas Legal Footnote Wireless LAN For more information regarding Wireless LAN please refer to the Legal Footnotes section Display screen 33 8cm 13 3 LCD screen configured with the following resolutions H HD 1366 horizontal x 768 vertical pixels BR WQHD 2560 horizontal x 1440 vertical pixels Please be aware that when the computer is operating on the AC adaptor the image displayed on
3. FN Space FN SI Function Launches the help file supplied with the software Decreases the computer s display panel brightness in individual steps Increases the computer s display panel brightness in individual steps Changes the active display device To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device Enables or disables the Touch Pad Moves media backward Plays or pauses media playback Moves media forward Decreases the computer s volume Increases the computer s volume Turns the sound on or off Turns the Airplane mode on or off Reduces the icon size on the desktop or the font sizes within one of the supported application windows Enlarges the icon size on the desktop or the font sizes within one of the supported application windows Changes the display resolution Turns the keyboard backlight on or off This function is supported with some models Some functions will show the toast notification at the edges of the screen Those toast notifications are disabled at factory default You can enable them in the TOSHIBA Function Key application To access it click Desktop gt Desktop Assist gt Tools amp Utilities gt Function Key Windows special keys The keyboard provides two keys that have special functions in Windows the Windows Start Button key activates the Start screen while the applicat
4. To end the BIOS Setup press F10 and then press Y to accept the changes The computer will restart BH Ifyou forget your HDD User Password TOSHIBA will NOT be able to assist you and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE TOSHIBA will NOT be held responsible for any loss of any data any loss of use or access to your HDD or for any other losses to you or any other person or organization that result from the loss of access to your HDD If you can t accept this risk don t register the HDD User Password BR When saving the HDD User Password shut down or restart the computer If the computer is not shut down or restarted the saved data may not be correctly reflected For more information on shutting down or restarting the computer refer to Turning on the power Supervisor Password If you set a Supervisor Password some functions might be restricted when a user logs on with the User Password To set a Supervisor Password Desktop gt Desktop Assist gt Tools amp Utilities gt Password Utility gt Supervisor Password This utility lets you do the following BH Register or delete the Supervisor Password H Specify restrictions for general users Starting the computer by password User s Manual If you have already registered a user password there is one way to start the computer m Enter the password manually The password is necessary only if the computer was shut down in Hibernation mod
5. 2 Select Speakers and click Properties 3 On the Enhancements tab select the sound effects you would like and click Apply SmartAudio Your computer contains SmartAudio a powerful program that allows you to configure your audio software to enhance and personalize your listening experience Starting SmartAudio Application To launch the SmartAudio click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt SmartAudio Opening SmartAudio Help Clicking in the top right corner of the SmartAudio window will open the Help file in your selected language or in English if your selected language is not supported Video mode Video mode settings are configured via the Screen Resolution dialog To open the Screen Resolution dialog click Desktop gt Desktop Assist gt Control Panel gt Appearance and Personalization gt Display gt Change display settings l If you are running some applications for example a 3D application or video J playback you may see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display lowering it until the screen is displayed properly User s Manual 4 15 Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer and the advanced usage of some utilities Utilities and Applications This section describes the pre installed utilities that come
6. Assist gt Tools amp Utilities gt eco Utility For details on TOSHIBA eco utility see the help file This software is a multimedia player which can be used to play back video music and photo TOSHIBA Media Player can play back contents on a local library nome network SkyDrive To access it click the Media Player icon on the Start screen For details please refer to the Tutorial This utility allows you to perform some features by pressing a specified key or combined with the FN key To setup this utility click Desktop gt Desktop Assist gt Tools amp Utilities gt Function Key For details please refer to the Function Key section This application allows your computer to automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs When enabled this application periodically transmits to our servers a limited amount of system information which will be treated in strict accordance with the rules and regulations as well as applicable data protection law To access this utility click Desktop gt Desktop Assist gt Support amp Recovery gt Service Station i TOSHIBA PC Health The TOSHIBA PC Health Monitor application Monitor proactively monitors a number of system functions such as power consumption battery health and system cooling informing you of significant system conditions This application recognizes th
7. Dedicated Video Memory System Video Memory and Shared System Memory Shared System Memory will vary depending on system memory size and other factors Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment obstacles access point design and configuration and client design and software hardware configurations The actual transmission speed will be lower than the theoretical maximum speed Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media Glossary User s Manual The terms in this glossary cover topics related to this manual Alternate naming is included for reference Abbreviations AC Alternating Current AMT Intel Active Management Technology ASCII American Standard Code for Information Interchange BIOS Basic Input output System BD ROM Blu ray Disc Read only Memory User s Manual bps CD CD ROM CD RW CMOS CPU DC DDR DIMM DVD DVD R DVD RAM DVD R DL DVD ROM DVD RW DVD R DL FAT FCC GB GBps HDD HDMI HDMI CEC HTML IEEE 1 0 IRQ ISP KB LAN LCD LED MB MBps bits per second Compact Disc Compact Disc Read only Memory Compact Disc rewritable Complementary Metal oxide Semiconductor Central Processing Unit Direct Current Double Data Rate D
8. Function under Battery Mode This option can be used to enable disable Sleep and Music under battery mode It also displays the remaining battery capacity Move the slider to enable or disable this function Enabled Enables Sleep and Music function under battery mode Disabled Enables Sleep and Music function only when the AC adaptor is connected Disable features when Specifies the lower limit of remaining battery life the battery level by moving the slider bar If the remaining battery reaches life falls below the setting the Sleep and Music function will be stopped This setting is only available when the Function under Battery Mode is enabled TOSHIBA Media Player by sMedio TrueLink Please be aware of the following limitations when you use the TOSHIBA Media Player by sMedio TrueLink Notes on use This software is a multimedia player which can be used to play back video music and photo However some files may not be able to play back normally User s Manual 5 13 BH Itis recommended that the AC adaptor be connected while TOSHIBA Media Player is running Power saving features may interfere with smooth playback When TOSHIBA Media Player is used with a battery power set the Power Options to Balance m The screen saver is disabled while TOSHIBA Media Player is playing a video file or slideshows of photos RH The computer will not enter Sleep Hibernation and shut down mode automatically while TOSHIBA Media Play
9. Problem solving PrOCeSs ek 6 1 Hardware and system Checklist 2 ccccesseeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeees 6 4 TOSHIBA support cece seeeeee seen eeeeeeesneeeeessceneesseeesueneeesnseneeeneensneseeees 6 14 Appendix E E 7 1 AC Power Cord and Connectors ccccceeeseseneeeeseeeeeeeeeeesseneeeseeneeseeeens 7 2 Information for Wireless Devices cccseseeeeeeeeeseeeeeeeeeneeeeeenseneneeeees 7 3 Legal Footnotes oss a Als 7 7 Glossary EE 7 9 Index Chapter 1 TOSHIBA Legal Regulatory and Safety This chapter states the Legal regulatory and safety information applicable to TOSHIBA computers Copyright Disclaimer and Trademarks Copyright 2013 by TOSHIBA Corporation All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of TOSHIBA No patent liability is assumed with respect to the use of the information contained herein First edition January 2013 Copyright authority for music movies computer programs databases and other intellectual property covered by copyright laws belongs to the author or to the copyright owner Copyrighted material can be reproduced only for personal use or use within the home Any other use beyond that stipulated above including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or auth
10. Recovery Solid State Drive A portion of the total Solid State Drive space is configured as a hidden recovery partition This partition stores files which can be used to restore pre installed software in the event of a problem User s Manual 5 18 User s Manual If you subsequently set up your Solid State Drive again do not change delete or add partitions in a manner other than specified in the manual otherwise you may find that space for the required software is not available In addition if you use a third party partitioning program to reconfigure the partitions on your Solid State Drive you may find that it becomes impossible to setup your computer Make sure that the AC adaptor is connected during the restoring process When you reinstall the Windows operating system the Solid State Drive may be reformatted and all data may be lost 1 Inthe Settings charm click Power and then select Restart 2 Hold down 0 zero key and then release this key one second after the computer is power on 3 Select Troubleshoot 4 Select Reset your PC 5 Follow the on screen instructions to finish the recovery You can also perform the restoration through PC settings in the operating system 1 Click the Settings charm and click Change PC settings 2 Click General under PC settings 3 Scroll down to Remove everything and reinstall Windows and click Get started 4 Follow the on screen instructions to finish the recovery Ch
11. Tap Simply tap your finger once on the touch screen to open whatever you tap such as an app Press and hold Press your finger down and leave it there for a few seconds This will show information to help you learn more about an item or will open a menu specific to what you are doing Pinch or stretch Touch the screen or an item with two or more fingers and then move the fingers toward each other pinch or away from each other stretch This will show different levels of information or visually zooms in or out Rotate Put two or more fingers on an item and then turn your hand to rotate things in the direction you turn your hand Only some items can be rotated Slide Drag your finger on the touch screen to move through what s on the screen Swipe Quickly move your finger across the surface of the screen without pausing when you first touch it Swipe from the right or left edge for system commands and swipe from the bottom or top edge for app commands For details and more advanced touch screen gestures to interact with Windows 8 please refer to Help and Support The Keyboard A The computer s keyboard layouts are compatible with a 104 105 key enhanced keyboard by pressing some keys in combination all of the 104 105 key enhanced keyboard functions can be performed on the computer The number of keys available on your keyboard will depend on which country region your computer is configured for with keyboards
12. into the slot as the card extends beyond the chassis edge Accidental impact may result in damage to the media card or computer 3 Press the memory media gently to ensure a firm connection is made Be careful not to press too hard to avoid damaging the media card The memory media is partially extended beyond the slot Figure 4 5 Inserting a memory media 2 Removing a memory media The following instructions apply to all types of supported media devices To remove a memory media follow the steps as detailed below User s Manual 4 11 1 Click the Desktop tile and open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar Point to memory media and click the left Touch Pad control button Grasp the media and remove it Always remove the memory media when not in use B If you remove the memory media or turn off the power while the computer is accessing the memory media you may lose data or damage the media E Do not remove the memory media while the computer is in Sleep or Hibernation Mode The computer could become unstable or data in the memory media could be lost RH Do not remove only the miniSD microSD Card while leaving the adaptor in the memory media slot HDMI Device Your computer comes with a built in display but you can also connect an HDMIl compatible television or external display device via the HDMI Out port To connect the HDMI display device follow the steps as detailed below As
13. 3 GB only depending on the computer s hardware specifications This is correct because the operating system usually displays the available memory instead of the physical memory RAM built into the computer Various system components like the video adapter s GPU and PCI devices like Wireless LAN etc require their own memory space Since a 32 bit operating system cannot address more than 4 GB of memory these system resources overlap the physical memory It is a technical limitation that the overlapped memory is not available to the operating system Even though some tools might display the actual physical memory built into your computer the memory available to the operating system will still be approximately 3 GB only Computers configured with a 64 bit operating system can address 4 GB or more of system memory Battery Life Battery life may vary considerably depending on product model configuration applications power management settings and features utilized as well as the natural performance variations produced by the design of individual components Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication Recharge time varies depending on usage Battery may not charge while computer is consuming full power After going through many charge and discharge cycles the battery will lose its ability to perform at maximum capacity and will need to be replaced Th
14. Bus Ultra Extended Graphics Array Video Graphics Array Wide Area Network Wide Super Extended Graphics Array Wide Super Extended Graphics Array Plus Wide Ultra Extended Graphics Array Wide Extended Graphics Array Wide Extended Graphics Array Plus World Wide Web Extended Graphics Array Index User s Manual AC adaptor additional 4 14 connecting 2 3 DC IN 19V jack 3 2 ASCII characters 4 4 Battery extending life 4 8 monitoring capacity 4 6 real time clock 3 9 4 4 save mode 5 5 types 4 4 Battery indicator Bluetooth 7 6 Cleaning the computer 1 7 Cooling vents 3 4 3 8 DC IN Battery indicator 3 12 Display automatic power off 5 4 hinges 3 7 opening 2 5 screen 3 6 Display controller 3 9 Documentation list 2 1 E K Dual Pointing Device Touch Pad 6 8 Equipment checklist 2 1 External monitor problems 6 13 Hard disk drive automatic power off 5 5 HDMI out port 3 2 HW Setup accessing window Keyboard function keys 4 2 Function keys F1 F12 4 2 problems 6 6 Windows special keys 4 4 Media care Card care 4 10 Memory card care 4 10 memory media card inserting 4 10 removing 4 11 Index 1 User s Manual Memory media slot 4 8 Moving the computer 1 8 MultiMediaCard removing 4 11 Password power on 5 5 Starting the computer by password 5 8 Supervisor 5 8 user 5 6 Pointing Device Touch Pad 3 7 Power conditions 3 11 Hibernation Mode 2 10 panel on off 5 5
15. Do not remove a card while read write is in progress 2 For more details on using memory cards see manuals accompanying the T cards About the write protect The memory media cards have a function for protect SD Card SD memory card SDHC memory card and SDXC memory card AN Set the write protect switch to the lock position if you do not want to record data Inserting a memory media The following instructions apply to all types of supported media devices To insert a memory media follow the steps as detailed below 1 User s Manual Turn the memory media so that the contacts metal areas face down 2 Insert the memory media into the memory media slot on the side of the computer Figure 4 4 Inserting a memory media 1 SOS KS SF ee 1 Memory media slot 2 Memory media m Make sure the memory media is oriented properly before you insert it If you insert the media in wrong direction you may not be able to remove it BR When inserting the memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data RH Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied doing so may cause data to be lost m Take care when inserting the memory media card into the slot as accidental impact could result in damage to the media card E Take care when moving the computer with the media card inserted
16. Properties window click the Buttons tab 3 Set the double click speed as required and click OK User s Manual Problem The on screen pointer moves too fast or too slow The reaction of Touch pad is either too sensitive or not sensitive enough USB mouse Problem On screen pointer does not respond to mouse operation Double clicking does not work Procedure In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK Adjust the touch Sensitivity To access it click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Mouse If you are still unable to resolve the problem contact TOSHIBA Support Procedure In this instance the system might be busy Try moving the mouse again after waiting a short while Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure it is firmly attached In this instance you should initially try changing the double click speed setting within the Mouse Control utility 1 To access this utility click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Mouse 2 Within the Mouse Properties w
17. a battery pack connect the AC adaptor to the DC IN 19V jack and plug the other end into a working outlet the DC IN Battery indicator will glow amber while the battery is being charged Charging Time The following table shows the approximate time required to fully charge a discharged battery Battery type Power off Power on Battery pack about 3 5 hours about 4 0 to 8 0 hours RTC Battery doesn t charge about 12 hours 7 Please be aware that the charging time when the computer is on is affected J by ambient temperature the temperature of the computer and how you are using the computer if you make heavy use of external devices for example the battery might scarcely charge at all during operation Battery charging notice The battery may not begin charging immediately under the following conditions BH The battery is extremely hot or cold if the battery is extremely hot it might not charge at all To ensure the battery charges to its full capacity you should charge it at room temperature of between 5 C to 35 C 41 F to 95 F m The battery is nearly completely discharged In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging The DC IN Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions BH The battery has not been used for a long time BH The battery has completely discharged
18. and been left in the computer for a long time In such cases you should follow the steps as detailed below 1 Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off 2 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power 3 Charge the battery until the DC IN Battery indicator glows white Repeat these steps two or three times until the battery recovers normal capacity Monitoring battery capacity Remaining battery power can be monitored using the following methods BR Clicking the battery icon on the Taskbar RB Via the Battery Status in the Windows Mobility Center window User s Manual 4 6 gt You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time This is because the computer needs this time to check the battery s remaining capacity and then calculate the remaining operating time based on this together with the current power consumption Please be aware that the actual remaining operating time may differ Slightly from the calculated time With repeated discharges and recharges the battery s capacity will gradually decrease In view of this it will be noted that an often used older battery will not operate for as long as a new battery even when both are fully charged Maximizing battery operating time A battery s usefulness depend
19. being available for numerous languages In use there are different types of keys specifically typewriter keys function keys soft keys Windows special keys and the keypad overlay Never remove the key caps on your keyboard Doing so could cause damage to the parts under the key caps Keyboard indicator The following figure shows the position of the CAPS LOCK indicator which shows the following conditions When the CAPS LOCK indicator glows the keyboard will produce capitals when any letter is typed Figure 4 1 CAPS LOCK indicator 1 CAPS LOCK indicator CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format Function Key User s Manual The function keys F1 F12 are the twelve keys at the top of your keyboard 7 va a0 ae a si gt awa mm n DS B H F5 F EL Fs 9 Bi Di D You can configure the Function Keys Mode as Special function mode or Standard F1 F12 mode by clicking Desktop gt Desktop Assist gt Tools amp Utilities gt System Settings gt Keyboard Special function mode allows you to use special functions without pressing the FN key Special function mode F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 FN 1 FN 2 FN Space FN 5 i User s Manual Standard F1 F12 mode FN F1 FN F2 FN F3 EN F4 FN ES FN F6 FN F7 FN F8 FN F9 FN F10 FN F11 FN F12 FN 1 FN 2
20. data Never transport your computer with any cards installed this may cause damage to either the computer and or the card resulting in computer failure Always use a suitable carry case when transporting the computer When carrying your computer be sure to hold it securely so that it does not fall or hit anything Do not carry your computer by holding any of its protruding elements Mobile phones Please be aware that the use of mobile phones can interfere with the audio system The operation of the computer will not be impaired in any way but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort Be sure to read it before using the computer Safety Icons Safety icons are used in this manual to bring important information to your attention Each type of message is identified as shown below User s Manual User s Manual Indicates a potentially hazardous situation which could result in death or serious injury if you do not follow instructions A caution informs you that improper use of equipment or failure to follow instructions may cause data loss equipment damage or may result in minor or moderate injury Please read A note is a hint or advice that helps you make best use
21. detailed below 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power if it does not turn on then go to Step 4 3 Operate the computer on battery power for five minutes If you find that the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged however if the DC IN Battery indicator flashes or there is some other warning to indicate a low battery condition go to Step 4 4 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power The DC IN Battery indicator should glow amber to indicate that the battery pack is being charged however in the event that DC IN Battery indicator does not glow this indicates that power is not being supplied check the connections for the AC adaptor and the power cord 5 Charge the battery pack until the DC IN Battery indicator glows white Memory media A T The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices such as digital cameras and Personal Digital Assistants Keep foreign objects out of the memory media slot Never allow metal objects such as screws staples and paper clips to enter the computer or Keyboard Foreign metal objects can create a short circuit which can cause computer damage and fire possib
22. detailed precautions and handling instructions 1 Connect the power cord to the AC adaptor Figure 2 1 Connecting the power cord to the AC adaptor 2 pin plug PRS Figure 2 2 Connecting the power cord to the AC adaptor 3 pin plug 7 Either a 2 pin or 3 pin adaptor cord will be included with the computer J depending on the model User s Manual 2 4 2 Connect the AC adaptor s DC output plug to the DC IN 19V jack on your computer Figure 2 3 Connecting the DC output plug to the computer 1 DC IN 19V jack 2 DC output plug 3 Plug the power cord into a live wall outlet the DC IN Battery indicator should glow Opening the display The display panel can be opened to a wide range of angles for optimal viewing While holding down the palm rest with one hand so that the main body of the computer is not raised slowly lift the display panel this will allow the angle of the display panel to be adjusted to provide optimum clarity Figure 2 4 Opening the display panel 1 Display panel Use reasonable care when opening and closing the display panel Opening it vigorously or slamming it shut could damage the computer 7 Be careful not to open the display panel too far as this could put stress J on the display panel s hinges and cause damage E Do not press or push on the display panel E Do not lift the computer by the display panel User s Manual 2 5 RH Do not close the display panel with pens or any ot
23. displayed asking whether you want to save it to other media If you forget the password you can open the password file on another computer Be sure to keep the media in a safe place When entering the character string to register the password enter from the keyboard character by character and do not enter as ASCII code or copy and paste the character string In addition ensure that the registered password is correct by outputting the character string to the password file When entering a password do not enter any characters for example I or produced by pressing the SHIFT or ALT keys Delete button Click this button to delete a registered password Before you can delete a password you must first enter the current password correctly Change button Click this button to change a registered password Before you can change a password you must first enter the current password correctly Owner String text box You can use this box to associate text with the password After you enter text click Apply or OK When the computer is started this text will be displayed together with the prompt asking you to enter a password You can use BIOS Setup to set change or delete the HDD Password or HDD Master Password To start BIOS Setup 1 In the Settings charm click Power and then select Restart 2 Hold down the F2 key and then release this key one second after the computer is power on the BIOS setup utility will load
24. in this manual may be trademarks or registered trademarks of their respective companies Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC THE VC 1 AND MPEG 4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER FOR I ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS VIDEO AND OR II DECODING AVC VC 1 AND MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA L L C SEE HTTP WWW MPEGLA COM OpenSSL Toolkit License Issues User s Manual LICENSE ISSUES The OpenSSL toolkit stays under a dual license i e both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit See below for the actual license texts Actually both licenses are BSD style Open Source licenses In case of any license issues related to OpenSSL please contact openssl core openssl org OpenSSL License Copyright c 1998 2011 The OpenSSL Project All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 2 User s Manual 1 Redistributions of source c
25. of your equipment Chapter 2 Getting Started This chapter provides an equipment checklist and basic information to start using your computer Some of the features described in this manual may not function properly if you use an operating system that was not pre installed by TOSHIBA Equipment checklist Carefully unpack your computer taking care to save the box and packaging materials for future use Hardware Check to make sure you have all the following items H TOSHIBA Portable Personal Computer BH AC adaptor and power cord 2 pin plug or 3 pin plug Documentation BH User Information Guide BH Instruction Manual for Safety and Comfort If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures SSD or Solid State This computer is equipped with a Solid State Drive Drive SSD Click H Tap the Touch Pad or click the left Touch Pad control button once RH Leit click the mouse once m Tap the touch screen once only for touch screen models User s Manual 2 1 Right click Double click Charm Desktop Start screen m Click the right Touch Pad control button once m Right click the mouse once BH Press and hold on the touch screen only for touch screen models E Tap the Touch Pad or click the left Touch Pad control button twice BH Left click the mou
26. the internal screen will be somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when operating on batteries Legal Footnote LCD For more information regarding LCD please refer to the Legal Footnotes section LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power Off On feature as appropriate For example when you close the display panel the computer enters Hibernation Mode and shuts itself down and then when you next open the display the computer will automatically start up and return you to the application you were previously working on You can specify within the Power Options To access it click Desktop gt Desktop Assist gt Control Panel gt System and Security gt Power Options Do not put any magnetic objects close to this switch as they may cause the KJ T computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled User s Manual 3 6 Display hinge Keyboard A Wireless communication indicator O Power button Power indicator Touch Pad Touch Pad control buttons The display hinge allows the display panel to be positioned at a variety of easy to view angles Your computer s keyboard contains character keys control keys function keys and special Windows keys providing all the functionality of a full si
27. the port operation of all HDMI High Definition Multimedia Interface J display devices have not been confirmed some HDMI display devices may not function properly To connect a device to the HDMI Out port you must purchase an HDMI cable Connecting an HDMI device 1 Plug one end of the HDMI cable into the HDMI in port of the HDMI display device 2 Plug the other end of the HDMI cable into the HDMI out port on your computer Figure 4 6 Connecting the HDMI out port SSS 1 HDMI out port 2 HDMI cable User s Manual 4 12 K Please do not plug unplug an HDMI device under the following conditions 1 BR The system is starting up E The system is shutting down When you connect a television or external monitor to the HDMI port the display output device is set to HDMI When you unplug the HDMI cable and re plug it please wait at least 5 seconds before you re plug the HDMI cable again You can change the display settings by pressing function keys or by pressing the 4 P keys or by configuring the display properties settings When you change the display output device the playback device may not switch automatically In this case in order to set the playback device to the same device as the display output device please adjust the playback device manually by the following steps 1 Click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Sound 2 In the Playback tab select the p
28. their status TOSHIBA System Settings screen may have the following tabs BH General Allows you to view the current BIOS version or change certain settings back to their default values RH Sleep and Charge Sleep and Music Allows you to set advanced features for sleep mode hibernate mode and shutdown state RH Diaplay Allows you to select the internal LCD and or external monitor when the computer boots up m CPU Allows you to set conditions for the CPU Boot Options Allows you to change the sequence in which your computer searches the drives for the operating system E Keyboard Allows you to access the wake on keyboard function or to configure the function keys BH USB Allows you to set conditions for USB gH SATA Allows you to set conditions for SATA BH Advanced Allows you to set conditions for a specific device or function i The settings or options explained here may vary depending on the model you purchased After you changed the settings a dialog box may appear to prompt you that the changes will take effect after the computer is restarted Make sure to restart your computer immediately to apply these changes USB Charge The port with the icon 4 supports the following feature BH USB Sleep and Charge m System ON CDP Charge USB Sleep and Charge User s Manual You can use the Sleep and Charge function to charge certain USB compatible external devices such as mobile phones or portable digita
29. unit Failure to do so could result in a fire or electric shock possibly resulting in serious injury Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use Failure to do so could result in a fire or electric shock possibly resulting in serious injury The supplied power cord conforms to safety rules and regulations in the region the computer is bought and should not be used outside this region For use in other regions please buy power cords that conform to safety rules and regulations in the particular region Do not use a 3 pin to 2 pin conversion plug m When you connect the AC adaptor to the computer always follow the Steps in the exact order as described in the User s Manual Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched As a general safety precaution avoid touching any metal parts m Never place your computer or AC adaptor on a wooden surface furniture or any other surface that could be marred by exposure to heat since the computer base and AC adaptor s surface increase in temperature during normal use RB Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage Refer to the enclosed Instruction Manual for Safety and Comfort for
30. with the computer and details how to start them For further information on their operation you may refer to each utility s online manual help files or README TXT file if applicable 7 All the utilities described here can be accessed from Desktop gt Desktop T Assist Furthermore some utilities can also be launched from Start screen and desktop shortcut TOSHIBA Desktop TOSHIBA Desktop Assist is a graphical user Assist interface that provides access to specific tools and TOSHIBA utilities and applications that make the use and configuration of the computer easier To access this utility click Desktop gt Desktop Assist User s Manual 5 1 User s Manual TOSHIBA Display Utility TOSHIBA Password Utility TOSHIBA System Settings TOSHIBA Display Utility includes Desktop Text Size utility Split Screen utility and Other Settings Desktop Text Size allows you to make the text size bigger or smaller on the desktop according to your usage and favorite You can change the text size on the display and on the title bar of windows by changing the scaling of the text size When the scaling is smaller more information will appear on the display simultaneously but the text size becomes smaller When the scaling is larger less information will appear on the display simultaneously but the text size becomes larger You can install Split Screen utility by yourself Split Screen utility enables you to create multiple display zo
31. AC adaptor must be connected in order to recharge the battery Amber Indicates the AC adaptor is connected and the battery is charging White Indicates the AC adaptor is connected and the battery is fully charged No light Under any other conditions the indicator does not light cf If the battery pack becomes too hot while it is being charged the charge J will stop and the DC IN Battery indicator will go out When the battery pack s temperature falls to a normal range charging will resume this process will occur regardless of whether the computer s power is on or off Power indicator Check the Power indicator to determine the power status of the computer the following indicator conditions should be noted White Indicates power is being supplied to the computer and the computer is turned on User s Manual 3 12 User s Manual Flashing amber No light Indicates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition Under any other conditions the indicator does not light Chapter 4 Operating Basics This chapter describes the basic operations of your computer highlights the precautions that should be taken when using it Using the Touch Screen Some models are equipped with a touch screen User s Manual You can use your finger to manipulate icons buttons menu items the onscreen keyboard and other items on the touch screen
32. Drive SSD Capacity For more information regarding Solid State Drive SSD Capacity please refer to the Legal Footnotes section RTC battery The internal RTC battery backs up the Real Time Clock RTC and calendar Video RAM The memory in a computer s graphics adaptor used to store the image displayed on a bitmap display The amount of Video RAM available is dependent on the computer s system memory Desktop gt Desktop Assist gt Control Panel gt Appearance and Personalization gt Display gt Adjust resolution The amount of Video RAM can be verified by clicking the Advanced settings button in the Screen Resolution window Memory module The memory module is installed in the computer Legal Footnote Memory Main System For more information regarding Memory Main System please refer to the Legal Footnotes section Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at a time Therefore software written for a given video mode will run on any computer that supports that mode Legal Footnote Graphics Processing Unit GPU For more information regarding Graphics Processing Unit GPU please refer to the Legal Footnotes section User s Ma
33. ECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The licence and distribution terms for any publically available version or derivative of this code cannot be changed i e this code cannot simply be copied and put under another distribution licence including the GNU Public Licence ENERGY STAR Program D ENERGY STAR Your Computer model may be ENERGY STAR compliant If the model you purchased is compliant it is labeled with the ENERGY STAR logo on the computer and the following information applies TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep Mode which shuts down the system and display within 15 minutes of inactivity in AC power mode TOSHIBA recommends that you leave t
34. ENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tinh cryptsoft com Original SSLeay License Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL implementation written by Eric Young eay cryptsoft com User s Manual The implementation was written so as to conform with Netscapes SSL This library is free for commercial and non commercial use as long as the following conditions are aheared to The following conditions apply to all code found in this distribution be it the RC4 RSA Ihash DES etc code not just the SSL code The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson tjh cryptsoft com Copyright remains Eric Young s and as such any Copyright notices in the code are not to be removed If this package is used in a product Eric Young should be given attribution as the author of the par
35. Shut Down mode 2 8 Sleep Mode 2 9 turning off 2 8 turning on 2 6 Problems AC power 6 5 Analyzing the problem 6 2 Battery 6 5 Dual Pointing device 6 8 External monitor 6 12 Hardware and system checklist 6 4 HDD 6 7 Internal display panel 6 7 Keyboard 6 6 Memory Media Card 6 7 Overheating power down 6 5 Power 6 4 Real Time Clock 6 6 Sound system 6 12 TOSHIBA support 6 14 Touch Pad 6 8 USB device 6 10 USB mouse 6 9 Recovery hard disk drive 5 18 Recovery Media 5 17 Restarting the computer 2 8 SD SDHC SDXC Card formatting 4 9 note 4 9 Sleep Mode setting 2 9 System automatic 5 5 Sound system problems 6 12 TOSHIBA Desktop Assist 5 1 USB device problems 6 10 Video mode 4 15 Video RAM 3 9 Index 2 W Web Camera 3 5 Wireless communication indicator 3 7 User s Manual Index 3
36. TOSHIBA Leading Innovation gt gt gt User s Manual KIRA series Table of Contents Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 User s Manual TOSHIBA Legal Regulatory and Safety Copyright Disclaimer and Trademarks een 1 1 Video Standard Notice cccccssecceeseec eee eesseneeeseeeeseseesesseneesseeneeseeeees 1 2 OpenSSL Toolkit License Issues seen 1 2 ENERGY STAR Program ccccseeececeneeeeeeeceeeeeeeesenseeseeeseaseeeeeseeneneeeeees 1 5 Disposing of the computer and the computer s batteries 1 5 General Precautions cccceeecneeeeeeeeeneeeeeeeseseeeeeseneeeeseesesseeeeeenneeeenees 1 6 Safety ICONS cciiiceccsiccnte seeds antveensveciencetvadncendsnencutencrvdsuiveeusdduiaadesvativenistde 1 8 Getting Started Equipment checklist ssc ce2citieen neki dette nie eh 2 1 CONVENTIONS ccceeeeeeseeeeneeeeeeeeee ee seeeeeaneneeeeseeseseeeesnsneeeseseeseseneesesseneeneees 2 1 Using your computer for the first time ccccceseeseeeeesseeeeseeeeeeeeens 2 2 Turning Off the power ccsecesseeeeeeeeeeceeeeeeceneneseeesnseeeeseeenseseeenensnneeenes 2 8 The Grand Tour Front with the display closed 2 cccceceeseee cee eeeeseeeeeeeeeeeeeeeeeeeeeees 3 1 Left SDC E 3 1 elle UE E 3 2 BACK tess ccetscecaces senses inaieauasascasucatascsencusasissedeasonaataiaausevaiecasceace cuadaduasauetsacues s 3 3 Underside viccicsiciessees cise esata cerca cevseter ceva
37. User s Manual This section describes how to create Recovery Media m Be sure to connect the AC adaptor when you create Recovery Media H Be sure to close all other software programs except the Recovery Media Creator BH Do not run software such as screen savers which can put a heavy load on the CPU Operate the computer at full power BH Do not use power saving features Do not write to the media when the virus check software is running Wait for it to finish then disable virus detection programs including any software that checks files automatically in the background Do not use utilities including those intended to enhance Solid State Drive access speed They may cause unstable operation and damage data Do not shut down log off or Sleep Hibernate while writing or rewriting the media Set the computer on a level surface and avoid places subjected to vibrations such as airplanes trains or cars Do not use on an unstable surface such as a stand A recovery image of the software on your computer is stored on the Solid State Drive and can be copied to either disc media or USB Flash Memory by using the following steps 1 i Select either blank disc or USB Flash Memory The application will allow you to choose from a variety of different media onto which the recovery image can be copied including disc media and USB Flash Memory Please note that some of the disc media may not be compatible with the optical disc d
38. You can change the Real Time Clock settings in the BIOS setup utility Please refer to Troubleshooting for further information The RTC battery does not charge while the computer is turned off even if the AC adaptor is attached Care and use of the battery pack A This section provides the important safety precautions in order to handle your battery pack properly Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions E The computer s RTC battery is a Ni MH battery and should be replaced only by your dealer or by a TOSHIBA service representative The battery can explode if not properly replaced used handled or disposed Dispose of the battery as required by local ordinances or regulations E Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius Otherwise the electrolyte solution might leak battery pack performance might deteriorate and the battery life might be shortened Charging the batteries User s Manual When the power in the battery pack becomes low the DC IN Battery indicator will flash amber to indicate that only a few minutes of battery power remain If you continue to use the computer while the DC IN Battery indicator flashes the computer will enable Hibernation Mode so that you do not lose any data and automatically turn itself off You must recharge a battery pack when it becomes discharged Procedures To recharge
39. a cards are formatted according to specific standards If you wish to reformat a media card be sure to do so with a device that uses media cards Formatting a memory media card Memory media cards are sold already formatted in conformity to specific standards If you reformat a memory card be sure to reformat it with a device such as digital camera or digital audio player that uses the memory cards not with the format command provided within Windows Should you need to format all areas of the memory card including the protected area you will need to obtain an appropriate application that applies the copy protection system Media care Observe the following precautions when handling the card RB Do not twist or bend cards H Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid H Do not touch the metal part of a card or expose it to liquids or let it get dirty RH After using card return it to its case BH The card is designed so that it can be inserted only one way Do not try to force the card into the slot BH Do not leave a card partially inserted in the slot Press the card until you hear it click into place RB Set the write protect switch to the lock position if you do not want to record data m Memory cards have a limited lifespan so it is important to backup important data H Do not write to a card if the battery power is low Low power could affect writing accuracy H
40. apter 6 Troubleshooting TOSHIBA have designed this computer for durability however should problems occur you are able to use the procedures detailed in this chapter to help determine the cause All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place Problem solving process Resolving problems will be much easier if you observe the following guidelines H Stop immediately when you recognize a problem exists as taking further action may result in data loss or damage or you may destroy valuable problem related information that can help solve the problem m Observe what is happening write down what the system is doing and what actions you performed immediately before the problem occurred Make a screenshot of the current display Please also be aware that the questions and procedures described in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist User s Manual You should always consider the simplest solution first the items detailed in this checklist are easy to fix and yet can cause what appears to be a serious problem BH Make sure you turn on all peripheral devices before
41. areful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage Clean the plastics of the computer using a slightly water dampened cloth You can clean the display screen by spraying a small amount of glass cleaner onto a soft clean cloth and then wiping the screen gently with the cloth User s Manual Never spray cleaner directly onto the computer or let liquid run into any part of it Never use harsh or caustic chemical computers to clean the computer Moving the computer While the computer is designed for flexible day to day usage you should exercise a few simple precautions when moving it in order to help ensure trouble free operation Make sure all disk disc activity has ended before moving the computer Turn off shut down the computer Disconnect the AC adaptor and all peripherals before moving the computer Close the display panel Do not pick up the computer by its display panel Before carrying your computer shut it down disconnect the AC adaptor and allow it to cool down a failure to follow this instruction may result in minor heat injury Be careful not to subject the computer to impact or shock a failure to follow this instruction could result in damage to computer computer failure or loss of
42. arting the TOSHIBA PC Health Monitor i The TOSHIBA PC Health Monitor can be started using the following methods H Click Desktop gt Desktop Assist gt Support amp Recovery gt PC Health Monitor No matter which method is used the TOSHIBA PC Health Monitor explanation screen will be displayed Clicking Next will display the PC Health Monitor Software Notice amp Acceptance screen Please carefully read the information displayed Selecting ACCEPT and clicking OK will enable the program By enabling the TOSHIBA PC Health Monitor software you agree with these terms and conditions and to the use and sharing of the collected information Once the program is enabled the TOSHIBA PC Health Monitor screen is displayed and the program will begin monitoring system functions and collecting information A message will be displayed if any changes which may interfere with the operation of the program are detected Follow the instructions displayed on screen in the message System Recovery There is a hidden partition allocated on the Solid State Drive for the System Recovery Options in the event of a problem You can also create recovery media and restore the system The following items will be described in this section H Creating Recovery Media BH Restoring the pre installed software from your created Recovery Media H Restoring the pre installed software from the Recovery Solid State Drive Creating Recovery Media i
43. ays this can be achieved BH Inthe Settings charm click Power and then select Restart H Press CTRL ALT and DEL simultaneously once to display the menu window and then select Restart by clicking the power icon O in the lower right corner Sleep Mode User s Manual If you have to interrupt your work you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode In this mode data is maintained in the computer s main memory so that when you turn on the power again you can continue working right where you left off When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled always completely shut down the computer This includes turning off any wireless communication functionalities and cancelling settings that reactivate the computer automatically such as a timer recording function Failure to completely shut down the computer in this way could allow the operating system to reactivate and run pre programmed tasks or preserve unsaved data which could interfere with aviation or other systems possibly causing serious injury Before entering Sleep Mode be sure to save your data BR Do not switch to Sleep Mode while transferring data to external media such as USB devices memory media or other external memory devices Data will be lost m Wien the AC adaptor is connected the computer will go into Sleep Mod
44. cdvennccvuuenededeudedenusnevuddeceensedeinaneis 3 4 Front with the display open ee 3 4 Internal Hardware Components ccccesseeeeeeeeenseneeeeeeeeeeseeeeeseneneneees 3 7 Monitoring of power conditions 00 00 cece sents eeeeeeeeeeeeeeneeeeeeneeneneeees 3 11 Operating Basics Using the Touch Screen u eecccseeeeeeseneeeeeeeeeeeeeeseeeeeeeeeeesesseeeeseeeneseenes 4 1 RER E VE 4 2 B ttery awccdie sc cvccetied acca vensetei deene ege 4 4 Memory media 2 50ccccesecccsseeensceedstnneedesdedentedeadeneeessuadeeneceeusdaedereudecunneeess 4 8 HDMI E 4 12 Optional TOSHIBA Accessories eseeeeeeceeeeeeeenseeeeeeseeeeeeeenennsneeenes 4 14 Sound System and Video mode cccesseneeeeeeenseeeseeeneeeeeenennnneeenes 4 14 Utilities and Advanced Usage Utilities and Applications ENEE 5 1 Special features cceecssseeeceseeeeseeeeeeseneeeeeeeseeeeeeseseeeeseseeseeseeesasseneeseees 5 4 TOSHIBA Password Utility ccecsssseeeeeseeeeeseeeeseeeeeeseeneneseeeensseeeenes 5 6 Chapter 6 Chapter 7 User s Manual TOSHIBA System Settings cceeee sess eeeeeeeeeeeesseeeeseensneseeeensneeeees 5 9 USB e TC LEE 5 10 Sleep and TE LEE 5 12 TOSHIBA Media Player by sMedio TrueLink cccccsseesseeeeeeeees 5 13 TOSHIBA PC Health Monitor cccccceecseesseeeeeeeseeeeseeeeeneeseneeseeeenes 5 15 System RECOVESY ou ccececceeseee essen eeeeeeeeeseeeesnsenseeeeeesesaeeesaeeeseseseeennsoneeees 5 16 Troubleshooting
45. ct Advanced gt System Configuration gt Boot Mode gt UEFI Boot Default If you set the Boot Mode as CSM Boot the recovery media created by Recovery Media Creator will NOT be able to restore If you create a recovery image using advanced recovery tools from Control Panel please also make sure to use the default Boot Mode option UEFI Boot in the BIOS setup utility before restoring 1 Load the Recovery Media into the external Optical Disc Drive or insert the recovery USB Flash Memory into one available USB port 2 Inthe Settings charm click Power and then select Restart 3 Hold down the F12 key and then release this key one second after the computer is power on 4 Use the up and down cursor key to select the appropriate option from the menu according to your actual recovery media 5 A menu will be displayed from which you should follow the on screen instructions If you have previously chosen to remove the recovery partition and are trying to create Recovery Media you will see the following message The Recovery Media Creator can not be launched because there is no recovery partition When there is no recovery partition the Recovery Media Creator cannot make Recovery Media However if you have already created a Recovery Media you can use it to restore the recovery partition If you have not created Recovery Media please contact TOSHIBA support for assistance Restoring the pre installed software from the
46. d Approved by the appropriate agency Canada China CSA approved CCC approved Information for Wireless Devices Wireless Technology Interoperability T User s Manual The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum DSSS Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to E The IEEE 802 11 Standard on Wireless LANs Revision a b g n or b g n as defined and approved by the Institute of Electrical and Electronics Engineers Bluetooth Cards are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to BR Bluetooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group This Bluetooth product is not compatible with devices using Bluetooth Version 1 0B specifications The wireless devices have not completed verification of connection and operation with all devices which are using the Wireless LAN or Bluetooth radio technology Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use Bluetooth and Wireless LAN devices simultaneously you may occasionally experience a less than optimal network perfor
47. daptor is not connected For more detailed information on the use and operation of the battery pack please refer to the Battery section Legal Footnote Battery Life For more information regarding Battery Life please refer to the Legal Footnotes section CPU Legal Footnote CPU The processor type varies depending on model To check which type of processor is included in your model open the TOSHIBA PC Health Monitor by clicking Desktop gt Desktop Assist gt Support amp Recovery gt PC Health Monitor and then click PC Information For more information regarding CPU please refer to the Legal Footnotes section Solid State Drive The capacity of the Solid State Drive varies depending on the model To check which type of SSD is included in your model open the TOSHIBA PC Health Monitor by clicking Desktop gt Desktop Assist gt Support amp Recovery gt PC Health Monitor and then click PC Information Please note that part of the Solid State Drive s overall capacity is reserved as administration space BH n this manual the word HDD or Hard disk drive also refers to the SSD unless otherwise stated m SSD is a large capacity storage media which uses Solid State Memory in place of a magnetic disk of the hard disk AN Under certain unusual conditions of prolonged non use and or exposure to high temperatures the SSD may be vulnerable to data retention errors Legal Footnote Solid State
48. de 2 0A Mode This function may not be able to be used with some connected external devices even if the appropriate mode is selected In this situation disable and stop using this function While using High Current Mode your computer can supply USB bus power DC5V 2 0A to the compatible ports while the computer is turned off Some external devices cannot use High Current Mode 2 0A Mode As for the specifications of the external devices please contact the device s manufacture or check the specifications of the external device thoroughly before use It is recommended that AC adaptor be connected to the computer while using High Current Mode Never use USB devices and cables not supporting this feature when High Current Mode is used Always use the USB cable that was included with your USB device Function under Battery Mode This option can be used to enable disable sleep and charge under battery mode It also displays the remaining battery capacity Move the slider to enable or disable this function Enabled Enables Sleep and Charge function under battery mode Disabled Enables Sleep and Charge function only when the AC adaptor is connected Disable features when Specifies the lower limit of remaining battery life the battery level by moving the slider bar If the remaining battery reaches life falls below the setting the Sleep and Charge function will be stopped This setting is only available when the Function
49. deo mode for further information Volume cannot be adjusted during Windows start up or shut down If you are still unable to resolve the problem contact TOSHIBA Support External monitor Please also refer to Operating Basics and to the documentation supplied with your monitor for further information User s Manual 6 12 Problem Monitor does not turn on No display Display error occurs Wireless LAN User s Manual Problem Cannot access Wireless LAN Procedure After confirming that the monitor s power switch is on you should check the connections to make sure that the power cord adaptor is firmly connected to the monitor and to a working power outlet Try adjusting the contrast and brightness controls on the external monitor Press the function key in order to change the display priority and ensure that it is not set for the internal display only Check to see if the external monitor is connected When the external monitor is set as the primary display device in extended desktop mode it will not display when the computer wakes up from Sleep Mode if the external monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned o
50. e according to the settings in the Power Options to access it click Desktop gt Desktop Assist gt Control Panel gt System and Security gt Power Options 7o restore the operation of the computer from Sleep Mode press and hold the power button or any key on the keyboard for a short amount of time Please note that keyboard keys can only be used if the Wake up on Keyboard option is enabled within the TOSHIBA System Settings m f the computer enters Sleep Mode while a network application is active the application might not be restored when the computer is next turned on and the system returns from Sleep Mode m 7o prevent the computer from automatically entering Sleep Mode disable Sleep Mode within the Power Options m 8 Touse the Hybrid Sleep function configure it in the Power Options Benefits of Sleep Mode The Sleep Mode feature provides the following benefits BH Restores the previous working environment more rapidly than does the Hibernation Mode feature m Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature RH Allows the use of the panel power off feature Executing Sleep Mode You can enter Sleep Mode in one of three ways BH Inthe Settings charm click Power and then select Sleep m Close the display panel Please note that this feature must be enabled within the Power Options BH Press the power butt
51. e or boot mode It is not needed in Sleep mode and Restart To enter a password manually follow the steps as detailed below 1 Turn on the power as described in the Getting Started section The following message will appear in the screen Password At this point the function keys do not work They will function after you enter the password 2 Enter the Password A 3 Press ENTER If you enter the password incorrectly three times in a row or if you don t enter the password within 1 minute the computer shuts off In this case some features that can power on the computer automatically Wake up on LAN Task Scheduler etc may not work You must turn the computer back on to retry password entry TOSHIBA System Settings User s Manual TOSHIBA System Settings is the TOSHIBA configuration management tool available through the Windows operating system To run TOSHIBA System Settings click Desktop gt Desktop Assist gt Tools amp Utilities gt System Settings The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured In addition there are also three buttons OK Cancel and Apply OK Accepts your changes and closes the TOSHIBA System Settings window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the TOSHIBA System Settings window Some options shown in grey are possible to confirm
52. e system and individual component serial numbers and will track specific activities related to their usage To access this utility click Desktop gt Desktop Assist gt Support amp Recovery gt PC Health Monitor For details on TOSHIBA PC Health Monitor see the help file TOSHIBA Resolution The plug in lets you upconverts wmv and mp4 Plug in for Windows videos on Windows Media Player Media Player For more information please refer to the TOSHIBA Resolution Plug in for Windows Media Player Help To access it click Desktop gt Desktop Assist gt Media amp Entertainment gt TOSHIBA Resolution Plug in for Windows Media Player Help You may not have all the software listed above depending on the model you purchased To access the setup files of the drivers utilities type Applications from the Start screen and then click Applications and Drivers from the list that appears TOSHIBA Media Player by sMedio TrueLink application is not included in the setup files above but can be downloaded from Windows Store Special features User s Manual The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use Access each function using the following procedures 1 To access the Power Options click Desktop gt Desktop Assist gt Control Panel gt System and Security gt Power Options Display automatic This feature automaticall
53. e upper left corner of the screen 3 Select an artist icon or album icon for playback 4 Click a music file to playback The steps for playing a photo file on a local library 1 Click My Local Library on the Start Page of TOSHIBA Media Player 2 Click Photos in the upper left corner of the screen 3 Select a folder icon or date icon for playback 4 Click a photo file to playback Opening TOSHIBA Media Player by sMedio TrueLink Manual The features and operations about TOSHIBA Media Player are explained in the TOSHIBA Media Player Manual Use the following procedure to open TOSHIBA Media Player Manual Click the Tutorials icon on the Start Page of TOSHIBA Media Player Use the following procedure to open TOSHIBA Media Player Online help When TOSHIBA Media Player is running click Help of the Settings charm TOSHIBA PC Health Monitor User s Manual The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption battery health and the system cooling informing you of significant system conditions This application recognizes the system and individual component serial numbers and will track specific activities related to the computer and their usage The collected information includes device operation time and number of actuations or status changes e number of power button and FN key combination uses AC adaptor battery LCD fan HDD SSD sound volume wireless commun
54. echnology is disabled RB ntel Rapid Start Technology can be used only for Windows 8 E Intel Rapid Start Technology cannot be used in models that do not equipped with a Solid State Drive BR The Windows restore time from Hibernation Mode depends on the amount of system memory used in the computer Monitoring of power conditions Power conditions T User s Manual The computer s operating capability and battery charge status are affected by different power conditions including whether an AC adaptor is connected and what the charge level is for that battery The LED in the table below refers to the DC IN Battery indicator Power on Power off no operation AC adaptor Battery fully e Operates e No charge connected charged No charge e LED white e LED white Battery partially Operates Quick charge chargedorno Charge e LED amber charge e LED amber Power on Power off no operation AC adaptor Remaining e Operates not battery capacity LED off connected is above low battery trigger point Remaining e Operates battery capacity LED flashes is below low amber battery trigger point Remaining Computer shuts battery capacity down is exhausted DC IN Battery indicator Check the DC IN Battery indicator to determine the status of the battery pack and the power status with the AC adaptor connected The following indicator conditions should be noted Flashing amber The battery charge is low The
55. ed Hardware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic problems may occur in the following areas E Power m USB device E Keyboard H Sound system 8 Internal display panel H External monitor RH Solid State Drive m Wireless LAN BR Memory Media Card Bluetooth E Pointing Device Power User s Manual When the computer is not plugged into an AC power outlet the battery pack is the primary power source However your computer also has a number of other power resources including an intelligent power supply and a Real Time Clock RTC battery all of which are interrelated with any one having the ability to produce apparent power problems User s Manual Overheating power down If the processor s temperature reaches an unacceptably high level with either setting the computer will automatically shuts down to prevent any damage in this instance all unsaved data in memory will be lost Problem Computer shuts down automatically AC power Procedure Leave the computer off until it reaches room temperature If the computer has reached room temperature and it still does not start or if it starts but shuts down quickly contact TOSHIBA Support If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN Battery indicator Please refer to the Monitoring of power condition section for further inf
56. er Select a power plan in the Power Options Real Time Clock Problem Procedure The BIOS setting The charge in the Real Time Clock RTC battery and system date has run out you will need to set the date and time time are lost in the BIOS setup application by using the following steps 1 Inthe Settings charm click Power and then select Restart 2 Hold down the F2 key and then release this key one second after the computer is power on the BIOS setup utility will load Set the date in the System Date field Set the time in the System Time field 5 Press F10 a confirmation message will be displayed 6 Press the Y key the BIOS setup application will end and the computer will restart PLO Keyboard User s Manual Keyboard problems can be caused by the setup and configuration of the computer please refer to the The Keyboard section for further information Problem Procedure Output to screenis Please refer to your software s documentation to garbled ensure that it is not remapping the keyboard in any way remapping involves changing or reassigning the function of each key If you are still unable to use the keyboard you should contact TOSHIBA Support Internal display panel Apparent computer s display panel problems may be related to the computer s setup and configuration please refer to the TOSHIBA System Settings section for further information Problem Procedure No display Press the funct
57. er is running BH The display automatic power off function is disabled while TOSHIBA Media Player is playing a video file or slideshows of photos H The Resolution function was specially adjusted for the internal monitor Hence please turn OFF Resolution when viewing on external monitor RB Playback of high bit rate content may cause frame dropping audio skipping or decrease in computer performance BH Tap click the Refresh button on app commands to refresh the content displayed on Library Screen It won t be refreshed automatically m If sleep hibernation shutdown or reboot operation is in process during uploading the files to SkyDrive the operation will not be properly completed H This app doesn t support to playback content protected by DRM If you try to play DRM protected content with Resolution On state this app may be closed RH Photos uploaded to SkyDrive are limited to a maximum resolution of 2048 x 2048 pixels Any photo over that resolution will be scaled proportionally to a maximum size of 2048 x 2048 pixels BH This app doesn t support DMS Operating TOSHIBA Media Player by sMedio TrueLink User s Manual The steps for playing a video file on a local library 1 Click My Local Library on the Start Page of TOSHIBA Media Player 2 Click a video file to playback The steps for playing a music file on a local library 1 Click My Local Library on the Start Page of TOSHIBA Media Player 2 Click Music in th
58. es with these links being maintained even if the devices are not within a line of sight of each other Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5 15 to 5 25GHz frequency range Legal Footnotes Non applicable Icons CPU User s Manual Certain computer chassis are designed to accommodate all possible configurations for an entire product series Therefore please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis Central Processing Unit CPU Performance Legal Footnotes CPU performance in your computer product may vary from specifications under the following conditions Huse of certain external peripheral products muse of battery power instead of AC power Huse of certain multimedia computer generated graphics or video applications Huse of standard telephone lines or low speed network connections use of complex modeling software such as high end computer aided design applications Huse of several applications or functionalities simultaneously RB use of computer in areas with low air pressure high altitude gt 1 000 meters or gt 3 280 feet above sea level muse of computer at temperatures outside the range of 5 C to 30 C 41 F to 86 F or gt 25 C 77 F at high altitude all temperature references are approximate and may vary depending on
59. essing speed if the computer s internal temperature rises to a certain level You are able to select whether to control this temperature by either turning on the fan first then if necessary lowering the processor speed or by lowering the processor speed first then if necessary turning on the fan Both of these functions are controlled through the Power Options When the processor s temperature falls within normal range the fan and the processor operation will return to its standard speed If the processor s temperature reaches an unacceptably high level with either setting the computer automatically shuts down to prevent any damage In this instance all unsaved data in memory will be lost TOSHIBA Password Utility T User Password User s Manual The TOSHIBA Password Utility provides two levels of password security User and Supervisor Passwords set by the TOSHIBA Password Utility function are different from the Windows password To start the utility click the following items T User s Manual Desktop gt Desktop Assist gt Tools amp Utilities gt Password Utility gt User Password User authentication may be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords etc Set button Click this button to register a password After a password is set you will be prompted to enter it when you start the computer After you set the password a dialog box will be
60. ff by the timer the display panel or the external monitor may not display when turned on again If this occurs press the function key to re set the display panel and external monitor to clone mode Check that the cable connecting the external monitor to the computer is firmly attached If you are still unable to resolve the problem contact TOSHIBA Support Procedure Make sure the computer s Wireless communication function is on If problems persist contact your LAN administrator Bluetooth Problem Cannot access Bluetooth device TOSHIBA support Procedure Check to ensure the computer s Wireless Communication function is on Check to ensure the Bluetooth Manager application is running on the computer and that power to the external Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer the built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact TOSHIBA Support If you require any additional help using your computer or if you are having problems operating the computer you may need to contact TOSHIBA for additional technical assistance Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first Before contacting TOSHIBA try the following H Rev
61. harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless device prior to turning on the equipment Wireless LAN Technology A User s Manual The computer s wireless communication function supports some wireless communication devices Only some models are equipped with both Wireless LAN and Bluetooth functions H Do not use the Wireless LAN Wi Fi or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other source can disrupt Wi Fi or Bluetooth operation User s Manual BH Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device Radio waves may affect pacemaker or medical device operation possibly resulting in serious injury Follow the instruction for your medical device when using any wireless functionality RB Always turn off wireless functionality if the computer is near automatic control equipment or appliances such as automatic doors or fire detectors Radio waves can cause malfunction of such equipment possibly resulting in serious injury m t may not be possible to make a network connection to a specified network name using the ad hoc network function If this occurs the new network will have
62. hen enabling the Sleep and Charge function m External devices connected to the USB bus power DC5V function that interfaces with the power ON OFF of the computer may always be in an operational state User s Manual RB When there is a current overflow of the external devices connected to the compatible ports USB bus power DC5V supply may be stopped for safety reasons RB When Sleep and Charge function is enabled the USB Wakeup function does not work for compatible ports In that case if there is a USB port that does not have the Sleep and Charge function attach the mouse or keyboard to it If all USB ports have the Sleep and Charge function change to disable Sleep and Charge function The USB Wakeup function will now work but the Sleep and Charge function will be disabled Metal paper clips or hair pins clips will generate heat if they come into contact with USB ports Do not allow USB ports to come into contact with metal products for example when carrying the computer in your bag Your PC has multiple charging modes so that many different USB devices can be supported for Sleep and Charge function Auto Mode Default is suitable for a wide range of digital audio players Your computer supports High Current Mode 2 0A Mode Using the following procedure to find a suitable mode from Auto Mode to High Current Mode for your USB device to charge Do not use High Current Mode when your USB devices do not support High Current Mo
63. her objects left in between the display panel and the keyboard m When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use excessive force when opening or closing the display panel Turning on the power This section describes how to turn on the power the Power indicator will then indicate the status Please refer to the Monitoring of power condition section for more information a BR After you turn on the power for the first time do not turn it off until you have set up the operating system E Volume cannot be adjusted during Windows Setup 1 Open the display panel 2 Press and hold the computer s power button for two or three seconds Figure 2 6 Turning on the power 1 Power button Computer appearance depends on the model you purchased Initial setup The Windows 8 Startup Screen will be the first screen displayed when you turn on the power Follow the on screen instructions on each screen in order to properly install the operating system User s Manual 2 6 i When it is displayed be sure to read the License Terms carefully Getting to know Windows ke BR l 0 User s Manual For detailed information on what is new and how to operate Windows 8 please refer to the Windows Help and Support Start screen The Start screen is the launching pad for everything you can do i
64. his and other energy saving features active so that your computer will operate at its maximum energy efficiency You can wake the computer from Sleep Mode by pressing the power button Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the US EPA and the EU Commission According to the EPA a computer meeting the new ENERGY STAR specifications will use between 20 and 50 less energy depending on how it is used Visit http www eu energystar org or http www energystar gov for more information regarding the ENERGY STAR Program Disposing of the computer and the computer s batteries Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the batteries User s Manual General Precautions TOSHIBA computers are designed to optimize safety minimize strain and withstand the rigors of portability However certain precautions should be observed to further reduce the risk of personal injury or damage to the computer Be certain to read the general precautions below and to note the cautions included in the text of the manual Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep Mode In this condition observe the foll
65. ication functionalities and USB information date of initial system use and also computer and device usage i e power settings battery temperature and recharging CPU memory backlight illumination time and temperatures for various devices The stored data uses a very small portion of the total Solid State Drive capacity approximately 10MB or less per year This information is used to identify and provide a notification of system conditions which may effect the performance of your TOSHIBA computer It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA s authorized service providers Additionally TOSHIBA may also use this information for quality assurance analysis Subject to the use restrictions above the HDD data logged may be transferred to entities located outside of your country or region of residence e g European Union Those countries may or may not have the same data protection laws or data protection levels as required by your home country or region Once enabled you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel Doing so will automatically delete all collected information from the HDD SSD The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA s obligations under its standard limited warranty in any way TOSHIBA s standard limited warranty terms and limitations apply St
66. ices Data will be lost Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits BH Saves data to the Solid State Drive when the computer automatically shuts down because of a low battery condition BH You can return to your previous working environment immediately when you turn on the computer BR Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature m Allows the use of the panel power off feature Starting Hibernation Mode To enter Hibernation Mode follow the steps below 1 Click the Settings charm 2 Click Power and then select Hibernate In order to show Hibernate in Power menu you need to setup according to the following steps 1 Click Desktop gt Desktop Assist gt Control Panel gt System and Security gt Power Options 2 Click Choose what the power button does or Choose what closing the lid does 3 Click Change settings that are currently unavailable 4 Select the Hibernate check box from Shutdown settings 5 Click the Save changes button Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid In order to define these settings you can follow the steps as described below 1 Click Power Options and then click Choose what the power button does or Choose what closing the lid d
67. iew troubleshooting sections in the documentation supplied with your software and or peripheral devices BR fa problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance BH Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related visit TOSHIBA technical support website http www toshiba co jp worldwide User s Manual Chapter 7 Appendix Specifications This section summarizes the computer s technical specifications Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body The physical dimensions may vary depending on the model you purchased Size 316 w x 207 d x 17 9 19 4 h millimeters not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 20 to 80 95 F noncondensing Non operating 20 C 4 F to 60 C 10 to 90 140 F noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 meters ma
68. indow click the Buttons tab 3 Set the double click speed as required and click OK Problem The on screen pointer moves too fast or too slow The on screen pointer moves erratically USB device Procedure In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The elements of the mouse responsible for detecting movement might be dirty please refer to the documentation supplied with the mouse for instructions on how to clean it If you are still unable to resolve the problem contact TOSHIBA Support In addition to the information in this section please also refer to the documentation supplied with your USB device Problem USB device does not work Procedure Remove the USB device from the computer and then reconnect it to a free port in order to ensure it is firmly attached Ensure that any required USB device drivers are properly installed to achieve this you should refer to both the device documentation and the operating system documentation Sleep and Charge function For more information and settings please refer to the Sleep and Charge section User s Manual User s Manual Problem cannot use
69. ion key has the same function as the secondary right mouse button This key activates the Windows Start screen This key has the same function as the secondary right mouse button Generating ASCII characters Battery Not all ASCII characters can be generated using normal keyboard operation but you are able to generate these characters using their specific ASCII codes 1 Hold down ALT with the overlay on or ALT FN with overlay off 2 Using the overlay keys type the ASCII code of the character you require 3 Release ALT or ALT FN the ASCII character will appear on the display screen This section explains battery types use recharging methods and handling Battery types User s Manual The computer has different types of batteries Battery pack When the AC adaptor is not connected the computer s main power source is this lithium ion battery pack also referred to in this manual as the main battery Real Time Clock RTC battery The Real Time Clock RTC battery provides power for the internal real time clock and calendar function and also maintains the system configuration while the computer is turned off If the RTC battery becomes 4 4 i completely discharged the system will lose this information and the real time clock and calendar will stop working Your computer will automatically power off after 1 minute and the same message will appear again the next time when it is turned on
70. ion keys to adjust the display priority and to make sure it is not set for output to an external monitor Markings appearon These marks may have come from contact with the the computer s keyboard and Touch Pad while the display panel display panel has been closed You should try to remove the marks by gently wiping the display panel with a clean dry cloth or if this fails with a good quality LCD screen cleaner In this latter instance you should always follow the instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it Solid State Drive Problem Procedure Computer does not Check to see whether there is a disc in the optical boot from Solid State disc drive if so remove it and try to start the Drive computer again Slow performance The files on the Solid State Drive may be fragmented in this instance you should run the disk Defragmentation utility to check the condition of your files and the Solid State Drive Please refer to the operating system s documentation or online Help File for further information on operating and using the Defragmentation utility As a last resort you should reformat the Solid State Drive and then reload the operating system and all other files and data If you are still unable to resolve the problem contact TOSHIBA Support Memory Media Card For further information please refer to Operating Basics User s Manual 6 7 Problem Memory
71. is is a normal phenomenon for all batteries To purchase a new battery pack see the accessories information that is shipped with your computer Solid State Drive SSD Capacity User s Manual 1 Gigabyte GB means 10 1 000 000 000 bytes using powers of 10 The computer operating system however reports storage capacity using powers of 2 for the definition of 1 GB 230 1 073 741 824 bytes and therefore shows less storage capacity Available storage capacity will also be less if the product includes one or more pre installed operating systems such as Microsoft Operating System and or pre installed software applications or media content Actual formatted capacity may vary LCD Over a period of time and depending on the usage of the computer the brightness of the LCD screen will deteriorate This is an intrinsic characteristic of LCD technology Maximum brightness is only available when operating in AC power mode Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen Graphics Processing Unit GPU Graphics processing unit GPU performance may vary depending on product model design configuration applications power management settings and features utilized GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode Total Available Graphics Memory is the total of as applicable
72. it does not continue with the next step 3 Close the remaining programs one by one by selecting the program name then End Task Closing all programs should allow you to continue working If it does not power off your computer and then restart it The computer will not start Make sure you attached the AC adaptor and power cord cable properly If you are using the AC adaptor check that the wall outlet is working by plugging in another device such as a lamp Verify that the computer is on by looking at the Power indicator If the indicator is glowing the computer is on Also try turning the computer off and then on If you are using an AC adaptor verify that the computer is receiving power from the external power source by looking at the DC IN Battery indicator If the indicator is glowing the computer is connected to a live external power source The computer will not load advanced options during startup By holding down one of the following keys during startup your computer will load advanced options as shown below Key Advanced option F2 BIOS utility F12 Boot menu 0 zero Recovery options If your computer starts to load the Operating System instead of desired advanced options follow the steps below 1 Inthe Settings charm click Power and then select Restart 2 Hold down the corresponding key and then release this key one second after the computer is power on 3 Follow the on screen instructions to proce
73. l music players Your computer can supply USB bus power DC5V to the USB port even when the computer is turned OFF Power OFF includes Sleep Mode Hibernation Mode or shutdown state To set USB Sleep and Charge feature click Desktop gt Desktop Assist gt Tools amp Utilities gt System Settings gt Sleep and Charge Move the slider to enable or disable the Sleep and Charge function m The Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification In those cases turn the power of the computer ON to charge the device m When Sleep and Charge function is enabled USB bus power DC5V will be supplied to compatible ports even when the power of the computer is turned OFF USB bus power DC5V is similarly supplied to the external devices which are connected to the compatible ports However some external devices cannot be charged solely by supplying USB bus power DC5V As for the specifications of the external devices please contact the device manufacturer or check the specifications of the external devices thoroughly before use m Using the sleep and charge function to charge external devices will take longer than charging the devices with their own chargers m If Sleep and Charge function is enabled the computer s battery will discharge during hibernation or when the computer is turned off It is recommended that you connect the AC adaptor to the computer w
74. layback device which you want to switch to 3 To use the internal speakers on your computer select Speakers To use the television or the external monitor that you have connected to the computer select a different playback device 4 Click the Set Default button 5 Click OK to close the Sound dialog Settings for display video on HDMI To view video on the HDMI display device be sure to configure the following settings otherwise you may find that nothing is displayed c Be sure to use the function key to select the display device before starting d to play video Do not change the display device while playing video Do not change the display device under the following conditions m While data is being read or written BR While communication is being carried out Select HD Format To select the display mode follow the steps as detailed below 1 Click Desktop gt Desktop Assist gt Control Panel 2 Click Appearance and Personalization 3 Click Display User s Manual 4 13 Jm b Click Change display settings Click Advanced settings Click List All Modes Select one of the mode at List All Modes Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use For reference the following list details some of the items that are available from your reseller or TOSHIBA dealer Universal AC Adaptor If you frequently
75. lly turns power to the computer off when the display panel is closed and turns it back on when the display panel is opened This can be specified in the Power Options When battery power is exhausted to the point that computer operation cannot be continued the system automatically enters Hibernation Mode and shuts itself down This can be specified in the Power Options If you have to interrupt your work you can use this feature to allow you to turn off power to the computer without exiting from your software Data is maintained in the computer s main memory so that when you next turn on the power you can continue working right where you left off Hibernation Mode USB Wakeup function Heat dispersal This feature lets you turn off the power to the computer without exiting from your software The contents of main memory are automatically saved to the Solid State Drive so that when you next turn the power on again you can continue working right where you left off Refer to the Turning off the power section for more details This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports For example if a mouse or USB keyboard is connected to a USB port clicking the mouse button or pressing the keyboard will wakeup the computer To protect against overheating the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the proc
76. ly resulting in serious injury H Please note that an adaptor is required to use miniSD microSD Card Please note that not all memory media have been tested and verified to work correctly Therefore it is not possible to guarantee that all memory media will operate properly BH The slot does not support Magic Gate functions User s Manual Figure 4 3 Examples of memory media Secure Digital SD microSD card adaptor MultiMediaCard Card and microSD card MMC Points to note about the memory media card T SD SDHC SDXC memory cards comply with SDMI Secure Digital Music Initiative which is a technology adopted to prevent unlawful copy or playback of digital music For this reason you cannot copy or playback protected material on another computer or other device and you may not reproduce any copyrighted material except for your personal enjoyment Below is a simple explanation for distinguishing SD memory cards from SDHC memory cards and SDXC memory cards RH SD SDHC and SDXC memory cards appear the same externally However the logo on memory cards is different so pay careful attention to the logo when purchasing The SD memory card logo is S2 The SDHC memory card logo is 92 The SDXC memory card logo is 2 E The maximum capacity of SD memory cards is 2GB The maximum capacity of SDHC memory cards is 32GB The maximum capacity of SDXC memory cards is 64GB Memory media format i User s Manual New medi
77. mance or even lose your network connection If you should experience any such problem immediately turn off either one of your Bluetooth or Wireless LAN Please visit http Avww pc support global toshiba com if you have any questions about using Wireless LAN or Bluetooth Card from TOSHIBA In Europe visit http Avww toshiba europe com computers tnt bluetooth htm Wireless Devices and your health Wireless products like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by Wireless products however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Wireless products is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Wireless products may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include BR Using the Wireless products equipment on board of airplanes or E In any other environment where the risk of interference to other devices or services is perceived or identified as
78. media card error occurs You cannot write to a memory media card You cannot read a file Pointing device Procedure Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information Remove the memory media card from the computer and check to ensure that it is not write protected Check to ensure the required file is actually on the memory media card that is inserted into the computer If you are still unable to resolve the problem contact TOSHIBA Support If you are using a USB mouse you should also refer to both the USB mouse section and the documentation supplied with your mouse Touch Pad Problem The Touch Pad does not work On screen pointer does not respond to pointing device operation Double tapping Touch Pad does not work Procedure Check the Device Select settings Click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Mouse In this instance the system might be busy Try moving the mouse again after waiting a short while In this instance you should initially try changing the double click speed setting within the Mouse Control utility 1 To access this utility click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Mouse 2 Within the Mouse
79. n the Windows operating system providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information From the Start screen you can just start typing to search for what you want From there you can easily switch between results for apps files and more Charms Use the Windows Charms to start apps find documents set up system components and perform most other computing tasks By pointing the mouse pointer to the upper or lower right corner of your screen you will find a list of charms Search Share Start Devices and Settings Search This Charm allows you to search for most anything you need to locate on your computer It can help you find apps documents photos and your favorite music Share This Charm allows you to share music and photos with your favorite social Web sites Start This Charm allows you to view all of the available apps downloaded to your system Devices This Charm allows you to manage your hardware devices Settings This Charm allows you to manage your system settings Tiles Tiles can be accessed and launched from the Start screen Typical Start screen tiles are the Desktop tile and Mail tile as well as tiles representing all other applications downloaded to your system Windows Store Although many applications will be pre installed or built in to your computer you will also have the ability to download many other applicati
80. ndicator Computer appearance depends on the model you purchased User s Manual 3 1 oco DC IN 19V Homi b it DC IN 19V jack HDMI out port Universal Serial Bus USB 3 0 ports DC IN Battery indicator Right side The following figure shows the computer s right side User s Manual The AC adaptor connects to this jack in order to power the computer and charge its internal batteries Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase using the wrong AC adaptor can cause damage to the computer HDMI out port can connect with Type A connector HDMI cable Two Universal Serial Bus ports which comply to the USB 3 0 standard are provided on the left of the computer The port with the icon 4 supports the following functions m USB Sleep and Charge function m System ON CDP Charge Mode The DC IN Battery indicator shows the condition of the DC IN and the battery s charge white indicates the battery is fully charged while the power is being correctly supplied from the AC power adaptor Please refer to the Monitoring of power condition section for more information on this feature Figure 3 3 The right side of the computer 1 Memory media slot a gt e Zep 3 Universal Serial Bus USB 3 0 port s gt 2 Headphone Microphone jack SDP Back User s Manual Memory media slot This
81. nes on a screen and to fit the active windows to within those zones To access this utility click Desktop gt Desktop Assist gt Tools amp Utilities gt Display Utility For details on Desktop Text Size utility and Split Screen utility see the help file This utility allows you to set a password in order to restrict access to the computer To access this utility click Desktop gt Desktop Assist gt Tools amp Utilities gt Password Utility This utility allows you to customize your hardware settings according to the way you work with the computer and the peripherals you use To access this utility click Desktop gt Desktop Assist gt Tools amp Utilities gt System Settings TOSHIBA eco Utility TOSHIBA Media Player by sMedio TrueLink TOSHIBA Function Key TOSHIBA Service Station User s Manual This computer is equipped with eco mode This mode slightly lowers performance of some devices to reduce electric power consumption You can realize measurable power savings by using it continuously TOSHIBA eco Utility helps control the power consumption of your computer Various information can help you understand your degree of contribution to the environment Furthermore this utility contains Peak shift function that can help reduce power usage during periods of peak demand by shifting some power consumption to periods when demand is lower To access this utility click Desktop gt Desktop
82. nual 3 9 Intel Display Power Saving Technology Intel GPU models may include the Display Power Saving Technology feature that can save the computer s power consumption by optimizing picture contrast on the internal LCD This feature can be used if the computer is BR running under battery mode BR using the internal LCD display only The Display Power Saving Technology feature is enabled at factory default If you want to disable this feature you can disable it The Display Power Saving Technology feature can be disabled in the Intel Graphics and Media Control Panel You can access this control panel in the following way BR Right click on the desktop and click Graphics Properties In this control panel 1 Click Power 2 Select On battery from the drop down menu in Power Source 3 Clear the Display Power Saving Technology check box 4 Click OK If you want to enable this feature under the conditions mentioned above select the Display Power Saving Technology check box Intel Rapid Start Technology Your computer supports Intel Rapid Start Technology which enables the computer to change to Hibernation Mode from Sleep Mode after a specified period of time With the Intel Rapid Start Technology the Windows can rapidly resume from Hibernation Mode and battery life will be longer than when in Sleep Mode Intel Rapid Start Technology is enabled at factory default The computer will switch to Hibernation Mode af
83. ode must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org A The names OpenSSL Toolkit and OpenSSL Project must not be used to endorse or promote products derived from this software without prior written permission For written permission please contact openssl core openssl org 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AG IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCID
84. oes 2 Enable the desired Hibernation Mode settings for When press the power button and When I close the lid 3 Click the Save changes button User s Manual Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer will take a moment to save the current data in memory to the Solid State Drive After you turn off the computer and the content of memory has been saved to the Solid State Drive turn off the power to any peripheral devices Do not turn the computer or devices back on immediately Wait a moment to let all capacitors fully discharge Chapter 3 The Grand Tour This chapter identifies the various components of the computer it is recommended that you become familiar with each before you operate the computer Legal Footnote Non applicable Icons For more information regarding Non applicable Icons please refer to the Legal Footnotes section T Please handle your computer carefully to avoid scratching or damaging the surface Front with the display closed The following figure shows the computer s front with its display panel in the closed position Figure 3 1 Front of the computer with display panel closed Left side The following figure shows the computer s left side Figure 3 2 The left side of the computer 9 el Rel O K Hom SH eS ao 1 DC IN 19V jack 3 Universal Serial Bus USB 3 0 ports 2 HDMI out port 4 DC IN Battery i
85. on Please note that this feature must be enabled within the Power Options When you turn the power back on you can continue where you left when you shut down the computer BR When the computer is in Sleep Mode the Power indicator will blink amber BH fyou are operating the computer on battery power you can lengthen the overall operating time by turning it off into Hibernation Mode Sleep Mode will consume more power while the computer is off Sleep Mode limitations Sleep Mode will not function under the following conditions m Power is turned back on immediately after shutting down E Memory circuits are exposed to static electricity or electrical noise Hibernation Mode A User s Manual The Hibernation Mode feature saves the contents of memory to the Solid State Drive when the computer is turned off so that the next time it is turned on the previous state is restored Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer E Save your data While entering Hibernation Mode the computer saves the contents of memory to the Solid State Drive However for safety sake itis best to save your data manually BR Data will be lost if you disconnect the AC adaptor before the save is completed i User s Manual BR Do not switch to Hibernation Mode while transferring data to external media such as USB devices memory media or other external memory dev
86. ons at the click of your mouse In the Windows Store you can search for and browse thousands of apps all grouped into easy to find categories Turning off the power The power can be turned off in one of the following modes either Shut Down Mode Sleep Mode or Hibernation Mode Shut Down Mode A When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system s main screen the next time it is turned on 1 If you have entered data either save it to the Solid State Drive or to other storage media 2 Make sure all disk disc activity has stopped before removing the disk disc m fyou turn off the power while a disk disc is being accessed you may lose data or damage the disk RB Never turn off the power while an application is running Doing so could cause loss of data m Never turn off the power disconnect an external storage device or remove storage media during data read write Doing so can cause data loss 3 Click the Settings charm 4 Click Power and then select Shut down 5 Turn off any peripheral devices connected to your computer Do not turn the computer or peripheral devices back on immediately wait a short period to avoid any potential damage Restarting the computer User s Manual Certain conditions require that you reset the computer for example if m You change certain computer settings If you need to restart the computer there are two w
87. or s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructions and descriptions it contains are accurate for your computer at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between the computer and the manual Trademarks User s Manual Intel Intel SpeedStep Intel Core and Centrino are trademarks or registered trademarks of Intel Corporation Windows Microsoft and Windows logo are registered trademarks of Microsoft Corporation 1 1 The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Toshiba Corporation and its affiliates is under license The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries sMedio and sMedio TrueLink are trademarks or registered trademarks of sMedio Inc TouchPad is a trademark of Synaptics Inc Secure Digital and SD are trademarks of SD Card Association MultiMediaCard and MMC are trademarks of MultiMediaCard Association All other product names and service names
88. ormation Problem AC adaptor doesn t power the computer Battery Procedure Check the connections to make sure that the power cord adaptor is firmly connected to the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support If you suspect a problem with the battery you should check the status of the DC IN Battery indicator Problem Battery doesn t power the computer Battery doesn t charge when the AC adaptor is attached Procedure The battery may be discharged connect the AC adaptor to recharge the battery If the battery is completely discharged it will not begin charging immediately in these instances you should wait a few minutes before trying again If the battery still does not charge you should check that the power outlet the AC adaptor is connected to is supplying power this can be tested by plugging another appliance into it Problem Procedure Battery doesn t If you frequently recharge a partially charged power the computer battery the battery might not charge to its full as long as expected potential in these instances you should fully discharge the battery and then attempt to charge it again Check the Power saver option und
89. out USB Sleep and Charge function or disable both System ON CDP Charge Mode and USB Sleep and Charge function Sleep and Music The Headphone Microphone jack supports the Sleep and Music function Your can use your computer s speaker for the portable audio device even when the power of the computer is turned OFF User s Manual 5 12 Power OFF includes Sleep Mode Hibernation Mode or shutdown state To set Sleep and Music feature click Desktop gt Desktop Assist gt Tools amp Utilities gt System Settings gt Sleep and Music Move the slider to enable or disable the Sleep and Music function 7 m When Sleep and Music function is enabled it is possible to play sound d from the Computers speaker by connecting an audio cable to the Headphone Microphone jack Using this function discharges the computer s battery Therefore it is recommended that the computer be connected to an external power source via the AC Adaptor BR When using the Sleep and Music function connect the computer and Audio device with an audio cable m When using the Sleep and Music function the volume level can not be changed from the computer E The volume adjustment and mute setting might be different between Window mode and Sleep and Music mode Before connecting the audio device to the computer turn down the volume of the audio device Sound quality may also be different m Use the Sleep and Music function with the display open
90. owing RB Never cover your computer or AC adaptor with any object m Never place your computer or AC adaptor near a heat source such as an electric blanket or heater BH Never cover or block the air vents including those located at the base of the computer BH Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents BR Always provide sufficient space around the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment User s Manual Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may overheat To keep your computer in prime operating condition protect your work area from BH Dust moisture and direct sunlight E Equipment that generates a strong electromagnetic field such as stereo speakers other than speakers that are connected to the computer or speakerphones BH Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters m Extreme heat cold or humidity RH Liquids and corrosive chemicals Stress injury Carefully read the nstruction Manual for Safety and Comfo
91. p the internal Solid State Drive or other main storage device to external media General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss Before you install a device or application save any data in memory to the Solid State Drive or other storage media Failure to do so may result in the loss of data Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power It is also the fastest way to get started because the battery pack will need to be charged before you can operate from battery power The AC adaptor can automatically adjust to any voltage ranging from 100 to 240 volts and to a frequency of either 50 or 60 hertz enabling you to use this computer in almost any country region The adaptor converts AC power to DC power and reduces the voltage supplied to this computer AN E User s Manual Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor Never plug the AC adaptor into a power source that does not correspond to both the voltage and the frequency specified on the regulatory label of the
92. related to the transmit rate of the wireless communication Communications at lower transmit range may travel larger distances BH The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high density materials H Range is also impacted due to obstacles in the signal path of the radio that may either absorb or reflect the radio signal Bluetooth wireless technology User s Manual Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy You cannot use the computer s built in Bluetooth functions and an external Bluetooth adaptor simultaneously For reference Bluetooth wireless technology has the following features Security Two advanced security mechanisms ensure a high level of security BR Authentication prevents access to critical data and makes it impossible to falsify the origin of a message m Encryption prevents eavesdropping and maintains link privacy Worldwide operation The Bluetooth radio transmitter and receiver operate in the 2 4GHz band which is license free and compatible with radio systems in most countries in the world Radio links You can easily establish links between two or more devic
93. rive connected to your computer You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding USB Flash Memory will be formatted and all the data in the USB Flash Memory will be lost when proceeding Turn on your computer and allow it to load the Windows operating system from the Solid State Drive as normal Insert the first blank disc into the optical disc drive tray or Insert the USB Flash Memory into one available USB port Click Desktop gt Desktop Assist gt Support amp Recovery gt Recovery Media Creator After Recovery Media Creator starts select the type of media and the title you wish to copy and then click the Create button Restoring the pre installed software from your created Recovery Media If the pre installed files are damaged you are able to use the Recovery Media you have created to restore the computer to the state it was in when you originally received it To perform this restoration follow the steps below User s Manual BR When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost E Please make sure to use the default Boot Mode option in the BIOS setup utility before restoring 1 In the Settings charm click Power and then select Restart 2 Hold down the F2 key and then release this key one second after the computer is power on the BIOS setup utility will load In the BIOS setup screen sele
94. rt It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use It also includes information on work space design posture and lighting that can help reduce physical stress Heat injury Avoid prolonged physical contact with the computer If the computer is used for long periods its surface can become very warm While the temperature will not feel hot to the touch if you maintain physical contact with the computer for a long time for example if you rest the computer on your lap or if you keep your hands on the palm rest your skin might suffer a low heat injury If the computer has been used for a long time avoid direct contact with the metal plate supporting the various interface ports as this can become hot The surface of the AC adaptor can become hot when in use but this condition does not indicate a malfunction If you need to transport the AC adaptor you should disconnect it and let it cool before moving it Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction Cleaning the computer To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it Be c
95. s on how long it can supply power on a single charge while how long the charge lasts in a battery depends on Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period Solid State Drive power off period How often and for how long you use the Solid State Drive and external disk drives for example optical disc How much charge the battery contained to begin with How you use optional devices such as a USB device to which the battery supplies power Whether you enable Sleep Mode which can conserve battery power if you are frequently turning the computer off and on Where you store your programs and data Whether you close the display panel when you are not using the keyboard closing the display saves power The environmental temperature operating time decreases at low temperatures Whether you enable Sleep and Charge function Batteries exhausted time When you turn off the power of your computer with batteries fully charged the batteries will be exhausted within the following approximate period Battery type Sleep Mode Shut Down Mode Battery pack about 5 days about 110 days RTC Battery about 30 days about 30 days User s Manual Extending battery life To maximize the life of your battery packs At least once a month disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges Before doing so follow the steps as
96. se twice BH Tap the touch screen twice only for touch screen models By swiping in from the right edge only for touch screen models or pointing the mouse pointer to the lower right or upper right corner of your screen you will find a list of charms Search Share Start Devices and Settings Click the Desktop tile from the Start screen to access the desktop You can go to the Start screen by clicking the Start charm You can also use the Windows logo key H on your keyboard to go to Start screen For detailed information please refer to the Windows Help and Support Using your computer for the first time i User s Manual Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using a notebook computer By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand arms shoulders or neck This section provides basic information to start using your computer It covers the following topics Connecting the AC adaptor Opening the display Turning on the power Initial setup Getting to know the Start screen Use a virus check program and make sure it is updated regularly Never format storage media without checking its content formatting destroys all stored data It is a good idea to periodically back u
97. slot lets you insert an SD SDHC SDXC memory card minisD microSD Card and MultiMediaCard Refer to the Memory media section for more information Keep foreign metal objects such as screws staples and paper clips out of the Memory media slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Headphone A 3 5 mm mini headphone microphone jack Microphone jack enables connection of a monaural microphone or a stereo headphone The jack with the icon Zp has Sleep and Music function Universal Serial Bus One Universal Serial Bus port which complies to USB 3 0 port the USB 3 0 standard is provided on the right side of the computer The USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices Please note that it is not possible to confirm the operation of all functions of all USB devices that are available In view of this it may be noted that some functions associated with a specific device might not operate properly USB 3 0 port s may work as USB 2 0 port s when operating in USB Legacy Emulation mode Keep foreign metal objects such as screws staples and paper clips out of the USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury The following figure shows the computer s back Figure 3 4 The back of the computer a
98. ter two hours of Sleep Mode You can use BIOS Setup to enable disable the function and change the specified time setting from Sleep Mode to Hibernation Mode 1 Inthe Settings charm click Power and then select Restart 2 Hold down the F2 key and then release this key one second after the computer is power on the BIOS setup utility will load 3 Select Advanced Enable Disable Intel R Rapid Start Technology function 5 You can select the period of time from Sleep Mode to Hibernation Mode using Rapid Start Entry after If the Immediately option is selected the computer will switch to Hibernation Mode immediately after your computer goes into the Sleep Mode gt User s Manual T E When Intel Rapid Start Technology is enabled switching from Sleep Mode to Hibernation Mode consumes power When you carry your computer aboard on an aircraft or in places where electronic devices are regulated or controlled always power off your computer BR When Intel Rapid Start Technology is enabled Wake up on LAN Wake up on USB or Wake up from Sleep Mode automatically functions are not available when the computer has been switched from Sleep Mode to Hibernation Mode m The Windows cannot be restored normally if the battery is exhausted when the computer is moving from Sleep Mode to Hibernation Mode BR The partition allocation on the Solid State Drive for the Intel Rapid Start Technology cannot be deleted even if Intel Rapid Start T
99. the Sleep and Charge function The battery depletes quickly even when turned OFF the power of the computer External devices connected to the compatible ports do not work when connected to a compatible port Procedure Sleep and Charge function may be disabled Enable the Sleep and Charge function in the TOSHIBA System Settings When there is a current overflow of the external device connected to the compatible port USB bus power DC5V supply may be stopped for safety reasons When this happens disconnect an external device if some external devices are connected After that turn the power of the computer ON OFF to restore the function If this function can not be still used even if only one external device is connected stop using the external device because its current is over the acceptable value of this computer Some external devices may not be able to use the Sleep and Charge function In this case please try one or more of the following methods H Turn OFF the computer while external devices are connected BH Connect external devices after turning OFF of the computer If this function can not be still used change the setting to disable the function and stop using this function If Sleep and Charge function is enabled the computer s battery will discharge during hibernation or when the computer is turned off Connect the AC adaptor to the computer or disable the Sleep and Charge function Some e
100. the specific computer model please refer to your computer documentation or visit the TOSHIBA website at www pcsupport toshiba com for details CPU performance may also vary from specifications due to design configuration Under some conditions your computer product may automatically shut down This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions To avoid risk of lost data always make back up copies of data by periodically storing it on an external storage medium For optimum performance use your computer product only under recommended conditions Read additional restrictions in your product documentation Contact TOSHIBA technical service and support refer to TOSHIBA support section for more information 64 Bit Computing Certain 32 bit device drivers and or applications may not be compatible with a 64 bit CPU operating system and therefore may not function properly Memory Main System Part of the main system memory may be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other computing activities The amount of main system memory allocated to support graphics may vary depending on the graphics system applications utilized system memory size and other factors If your computer is configured with more than 3 GB memory the memory might be displayed as approximately
101. thin the operating system to ensure that its configuration is set properly What appears on the display Does it display any messages or random characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what you see Do you hear any beeps if so how many are they long or short and are they high pitched or low pitched In addition is the computer making any unusual noises Write down what you hear Record your observations so you can describe them in detail to TOSHIBA Support Software The problems may be caused by your software or disk If you cannot load a software package the media may be damaged or the program might be corrupted in these instances try loading another copy of the software if possible If an error message appears while you are using a software package you should refer to the documentation supplied with it as this will usually include a problem solving section or a summary of error messages Next you should check any error messages against the operating system documentation A Hardware If you cannot find a software problem you should then check the setup and configura
102. tion of your hardware First run through the items in the preliminary checklist as described previously then if you still cannot correct the problem try to identify the source the next section provides checklists for individual components and peripherals Before using a peripheral device or application software that is not an authorized TOSHIBA part or product make sure the device or software can be used with your computer Use of incompatible devices may cause injury or may damage your computer If something goes wrong User s Manual Your computer does not respond to the keyboard commands If an error occurs and the computer does not respond to your keyboard commands follow the steps below Press the power button and hold it down for five seconds Once the computer has turned itself off wait between ten and fifteen seconds before turning the power on again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simultaneously once then click Task Manager The Windows Task Manager window appears 2 Select the program you want to close then click End Task Closing the failed program should allow you to continue working If
103. to be configured for all computers connected to the same network in order to re enable network connections Please be sure to use new network name Security RH TOSHIBA strongly recommend that you enable encryption functionality otherwise your computer will be open to illegal access by an outsider using a wireless connection If this occurs the outsider may illegally access your system eavesdrop or cause the loss or destruction of stored data BH TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Card Specifications Form Factor PCI Express Mini Card Compatibility H IEEE 802 11 Standard for Wireless LANs Network Operating 8 Microsoft Windows Networking System Media Access mH CSMA CA Collision Avoidance with Protocol Acknowledgment ACK Radio Characteristics Radio Characteristics of Wireless LAN module may vary according to H Country region where the product was purchased m Type of product Wireless communication is often subject to local radio regulations Although Wireless LAN wireless networking products have been designed for operation in the license free 2 4GHz and 5GHz band local radio regulations may impose a number of limitations to the use of wireless communication equipment Radio Frequency E Band 5GHz 5150 5850 MHz Revision a and n E Band 2 4GHz 2400 2483 5 MHz Revision b g and n The range of the wireless signal is
104. ts of the library used This can be in the form of a textual message at program startup or in documentation online or textual provided with the package Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes cryptographic software written by Eric Young eay cryptsoft com The word cryptographic can be left out if the rouines from the library being used are not cryptographic related 4 If you include any Windows specific code or a derivative thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIR
105. ual Inline Memory Module Digital Versatile Disc Digital Versatile Disc recordable Digital Versatile Disc random Access Memory Digital Versatile Disc Recordable Dual Layer Digital Versatile Disc read Only Memory Digital Versatile Disc rewritable Digital Versatile Disc Recordable Double Layer File Allocation Table Federal Communications Commission gigabyte gigabytes per second Hard Disk Drive High definition Multimedia Interface High definition Multimedia Interface Consumer Electronics Control Hypertext Markup Language Institute of Electrical and Electronics Engineers Input Output interrupt request Internet Service Provider kilobyte Local Area Network Liquid Crystal Display Light Emitting Diode megabyte megabytes per second MMC OCR PC PCI PCMCIA RAM RGB RFI ROM RTC S P DIF SD SDHC SDRAM SSD TFT URL USB UXGA VGA WAN WSXGA WSXGA WUXGA WXGA WXGA www XGA User s Manual Multi Media Card Optical Character Recognition Reader Personal Computer Peripheral Component Interconnect Personal Computer Memory Card International Association Random Access Memory Red Green and Blue Radio Frequency Interference Read Only Memory Real Time Clock Sony philips Digital Interface Format Secure Digital Secure Digital High Capacity Synchronous Dynamic Random Access Memory Solid State Drive Thin film Transistor Uniform Resource Locator Universal Serial
106. under Battery Mode is enabled System ON CDP Charge This function enable disable CDP Charging Downstream Port to use rapid USB charge while the computer is powered on When System ON CDP Charge Mode is enabled your computer can supply USB bus power DC5V 1 5A to the compatible ports while the computer is turned on To set System ON CDP Charge Mode click Desktop gt Desktop Assist gt Tools amp Utilities gt System Settings gt USB Enabled Rapid USB battery charge at maximum 1 5A while PC is powered On Disabled Conventional USB battery charge while PC is powered On cf The System ON CDP Charge Mode may not work with certain external d devices even if they are compliant with the USB specifications In those cases use a USB port without USB Sleep and Charge function or disable System ON CDP Charge Mode It is recommended that AC adaptor be connected to the computer while using the System ON CDP Charge Mode When your computer battery capacity is too low to continue System ON CDP Charge Mode may not work In those cases connect the AC adaptor and reboot the computer Never use USB cables not supporting this feature when System ON CDP Charge Mode DC5V 1 5A is enabled Always use the USB cable that was included with your USB device When System ON CDP Charge Mode or USB Sleep and Charge function is enabled the USB Wakeup function will not work In that case use a USB port with
107. use your computer at more than one site it may be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to always carry the adaptor with you Sound System and Video mode This section describes some of the audio control functions Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows To launch the Volume Mixer utility click Desktop and right click on the speaker icon on the Taskbar and then select Open Volume Mixer from the sub menu To adjust the volume level of speakers or headphones move the Speakers slider To adjust the volume level of an application that you are using move the slider for the corresponding application Microphone Level User s Manual Follow the steps below to change the microphone recording level 1 2 3 Right click on the speaker icon on the Taskbar and select Recording devices from the sub menu Select Microphone and click Properties On the Levels tab move the Microphone slider to increase or decrease the microphone volume level If you feel the microphone volume level is inadequate move the Microphone Boost slider to a higher level Audio Enhancements In order to apply the sound effects for your current speaker follow the steps below 1 Click Desktop and right click on the Speakers icon on the Taskbar and then select Playback devices from the sub menu
108. ximum Power Requirements AC adaptor 100 240V AC 50 or 60 Hz cycles per second Computer 19V DC User s Manual 7 1 AC Power Cord and Connectors The power cord s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country region in which it is used All cords must meet the following specifications Wire size Minimum 0 75 mm Current rating Minimum 2 5 amperes Certification agencies User s Manual China CQC U S and Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 Australia AS Japan DENANHO Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type HOSVVH2 F or HO3VVH2 F and for three conductors power cord must be VDE type HOSVV F For the United States and Canada two pin plug configuration must be a 2 15P 250V or 1 15P 125V and three pin plug configuration must be 6 15P 250V or 5 15P 125V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part Il The following illustrations show the plug shapes for the U S A and Canada the United Kingdom Australia Europe and China USA United Kingdom UL approved BS approved Australia Europe AS approve
109. xternal devices may not work when connected to a compatible port if the Sleep and Charge function is enabled Reconnect the external device after turning the computer ON If the external device still does not work connect device to an USB port that does not have the Sleep and Charge function or change to disable the Sleep and Charge function Problem Procedure The USB Wakeup When System ON CDP Charge Mode or USB function does not Sleep and Charge function is enabled the USB work WakeUp function does not work for ports that support the Sleep and Charge function In that case use an USB port that does not have the USB Sleep and Charge function or change to disable both System ON CDP Charge Mode and USB Sleep and Charge function Sound system In addition to the information in this section please also refer to the documentation supplied with your audio device Problem Procedure No sound is heard Press the function keys to increase or decrease volume Check the software volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure Check within the Windows Device Manager application to ensure the sound device is enabled and that the device is properly working Annoying sound is In this instance you may be experiencing feedback heard from either the internal microphone or an external microphone connected to the computer please refer to Sound System and Vi
110. y cuts off power to the power off computer s display panel when there is no keyboard input for a specified time with power being restored the next time a key is pressed This can be specified in the Power Options User s Manual SSD automatic power off System automatic Sleep Hibernation Mode Power on password Intelligent power supply Battery save mode Panel power on off Low battery automatic Hibernation Mode Sleep Mode This feature automatically cuts off power to the Solid State Drive when it is not accessed for a specified time with power being restored when the Solid State Drive is next accessed This can be specified in the Power Options This feature automatically shuts down the system into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a specified time This can be specified in the Power Options Two levels of password security supervisor and user are available to prevent unauthorized access to your computer A microprocessor in the computer s intelligent power supply detects the battery s charge automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor This can be specified in the Power Options This feature lets you configure the computer in order to save battery power This can be specified in the Power Options This feature automatica
111. you turn on the computer this includes your printer and any other external device you are using H Before you attach an external device you should first turn the computer off then when you turn the computer back on again it will recognize the new device BH Make sure all optional accessories are configured properly in the computer s setup program and that all required driver software has been loaded please refer to the documentation included with the optional accessories for further information on its installation and configuration Check all cables to ensure they are correctly and firmly attached to the computer loose cables can cause signal errors Inspect all connecting cables for loose wires and all connectors for loose pins Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them ina permanent error log this will help you to describe your problems to TOSHIBA Support In addition if a problem recurs the log you have made will help to identify the problem faster Analyzing the problem User s Manual Sometimes the computer will give you clues that can help you identify why it is malfunctioning In view of this you should keep the following questions in mind Which part of the computer is not operating properly keyboard Solid State Drive display panel Touch Pad Touch Pad control buttons as each device will produce different symptoms Check the options wi
112. ze keyboard Refer to the The Keyboard section for details The Wireless communication indicator glows amber when the Wireless functions are turned on Some models are equipped with Wireless functions Press this button to turn the computer s power on or off The Power indicator normally glows white when the computer is turned on However if you turn the computer off into Sleep Mode this indicator will flash amber The Touch Pad located in the palm rest is used to control the movement of the on screen pointer To use the Touch Pad simply touch and move your fingertip across it in the direction you want the on screen pointer to go The two buttons below the Touch Pad are used like the buttons on a standard mouse press the left button to select a menu item or to manipulate text or graphics designated by the pointer and press the right button to display a menu or other function depending on the software you are using Internal Hardware Components This section describes the internal hardware components of your computer The actual specifications may vary depending on the model you purchased User s Manual i User s Manual Battery pack This computer includes a battery pack inside However please do not attempt to dismount or replace it by yourself Please contact an authorized TOSHIBA service provider if necessary The rechargeable lithium ion battery pack provides power to the computer when the AC a
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