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Gigaset A510IP User Guide

1. Configuring the phone via the Web configurator Configuring the phone via the Web configurator The Web configurator for your Gigaset telephone enables you to change the set tings for your phone conveniently on your PC Alternatively you can change settings that are also available on a registered Gigaset telephone handset via the Web browser on your PC e g configuring VolP connections downloading firmware updates or starting Eco Mode You can change additional settings that are not possible via a registered hand set e g meeting particular prerequisites for connecting the phone to a com pany network or adjusting the voice quality on VolP connections On the base you can save data that is required to access specific services on the Internet These services include access to public and private net directories to the POP3 server for your e mail account and synchronising the date time with a time server You can save configuration data for your telephone as files on your PC and reload these onto your telephone in the event of an error You can manage the directories on registered Gigaset handsets save to PC compare them with one another or against a directory on your PC Below you will find a list of the Web configurator functions and the navigation paths to the Web configurator pages where the functions are available See the online Help for the Web configurator page 124 fo
2. 00 99 PAUSES s cia ccccinesocseae ecu dabe ws 116 ringtone oie duis sewn sns onesies 6 104 System PIN eserci cc cece cece eee ee ee 108 Changing the system PIN 108 Character set ccc ce ee 78 81 159 Charge status indicator 6 7 Checkboxes 0c eee cece eens 123 Checking service information 154 GEIGEIP EE EES 48 Glint roert waa cache wephn eee ane ee 161 CLIP DICtUre seis eka a A 48 GOdOCS E dicen E E ene bs 161 Colour scheme 00 cece eee eee 102 GOLP Moraine ds Satins ad EEES 46 161 COLR ct cial ESEN EES 46 161 Conference internal 0 99 Confirmation tone 00 ee ee 106 Connected Line Identification Presentation Restriction 46 161 Connecting base to PABX c cece eens 115 to the Web configurator 118 Connection wizard launching getting started 25 Consultation call 00 58 161 Consultation call internal 99 Consumption of electricity see Power con sumption Contact with liquid 06 156 Contrast ereton e Ta EE riS 102 Control key ee cece eee eee eee 6 36 Correcting incorrect entries 36 Customer service amp product warranty 144 Customer service amp product warranty Aus tralia and New Zealand 144 Wore E E EE E ee hades Bek 161 Cyrillic characters entering 124 D Data packet
3. 69 Using directories Starting a refined search You can use the search options available in the refined search first name and or street to limit the number of hits returned by a previous search Prerequisite A search result is displayed hit list with multiple entries or a message indicating too many hits Refine Press the display key Or EM gt Refine Search Select and press 4 The search criteria from the previous search are copied and entered in the corre sponding fields Surname Net directory or Category name Yellow Pages If necessary change the name category or extend the partial name City Name of the city from the previous search is shown cannot be changed Street If necessary change the name of the street max 30 characters First Name only in the net directory If necessary enter the first name max 30 characters OK Start detailed search Using the private net directory 70 Some providers offer users the option of creating and managing a private net direc tory on the Internet The advantage of an net directory is that you can call up entries from any telephone or PC e g from your VoIP phone in the office or your PC at a hotel You can use the private net directory on your handset Prerequisites Create your private net directory using your PC s Web browser Create and manage entries in the net directory via your PC s Web browser Activate the net directory on y
4. Connections Audio Number Assignment Call Divert Dialling Plans Network Mailboxes Advanced VoIP Settings Messaging eMail MWI Light Info Services Directories Online Directory Directory Transfer Management Date amp Time Local Settings Miscellaneous Reboot amp Reset Save amp Restore Firmware Update Status Device Connections 126 gt page 127 gt page 128 gt page 129 gt page 131 gt page 132 gt page 135 gt page 133 gt page 135 gt page 136 gt page 137 gt page 140 gt page 137 gt page 138 gt page 139 gt page 137 gt page 141 gt page 142 gt page 141 gt page 141 gt page 142 gt page 143 gt page 143 Configuring the phone via the Web configurator Functions of the Web configurator Connecting the base to the local network LAN router You can find the functions for connecting to the LAN on the Web page Settings gt Network gt IP Configuration In most cases special settings are not required to connect the phone to the router a local network Your phone is preconfigured for dynamic assignment of the IP address by default DHCP In order for your router to recognise the phone dynamic IP address assignment must also be activated on the router i e the router s DHCP server must be activated If the DHCP serve
5. Public net directories and Yellow Pages gt page 67 Gigaset net directory page 72 Private net directory Local directory 64 You can save a total of 150 entries in the directory You can create a personalised directory for your own individual handset You can also send lists entries to other handsets page 66 Please note The directory already contains entries for the Gigaset net directory and the configured online directories To quickly access anumber from the directory shortcut you can assign the number to a key gt Using shortcut keys page 66 In the directory you can save Numbers and corresponding names VIP ringtones and colours Open the directory in idle status or during an external call with the key Length of the entries Number max 32 digits Name max 16 characters Storing a number in the directory a gt EM gt New Entry ie Enter the number and press ofd wl C i Enter the name and press Order of directory entries Directory entries are generally sorted alphabetically by name Spaces and digits take first priority The sort order is as follows 1 Space 2 Digits 0 9 3 Letters alphabetical 4 Other characters Using directories To work round the alphabetical order of entries insert a space or a digit before the first letter of the name These entries will then move to the beginning of the direc tory Selecting
6. 0 eeeaee 170 Status codes VoIP codes table eee e eee eee 151 Structure of IP address 166 Structure of Web pages 122 STUN ienee nnes ya E En EAE 170 Subject e mail reading 89 SUBNEE Dts A EE EATA ts 170 Subnet mask eee eee eens 170 defining cece eee ee eens 109 Switching off wireless module 06 93 Symmetric NAT 20 eee e ee eee 170 System settings SCCUING eaae e a ER 107 T TOP ies pee EEE E O E s 170 Telephone jack pin connections 5 158 Text message see SMS Three party conference 59 Time control night mode 105 WS Senay A E TE 170 Tone dialling esnean 116 Transmission Control Protocol 170 Transmission rate cece eee 170 Transport Layer Security 170 Transport protocol 206 171 Troubleshooting O Mail E eee ha ere ees 88 Troubleshooting SMS 4 85 U UDP A eai ne aE ea a 171 Uniform Resource Identifier 171 Universal Resource Locator 171 UNKNOWN ee ea r i oa 48 Unknown caller cc cece eee 48 OR Aware cenit Sedna ede tens 171 UR nasari ecaeiawe 00 setter dememee aan 171 User data VoIP entering with handset 00eeeeeee 29 User Datagram Protocol 171 UserID csersecatie yr eria e E ts 171 Username cece cent eeeeees 171 V vCar
7. ECO DECT 5 volume settings LED status display Talk standby time of up to 5 h 120 h Ranges in buildings up to 50 m outdoors up to 300 m www gigaset com gigasetl410 175 Accessories Gigaset repeater You can use the Gigaset repeater to increase the reception range between your Gigaset handset and the base www gigaset com gigasetrepeater Compatibility You can find more information about the handset functions in connection with the individual Gigaset bases at www gigaset com compatibility All accessories and batteries are available from your phone retailer Use only original accessories This will avoid possible health risks and personal injury Gigaset and also ensure that all the relevant regulations are complied with Original Accessories 176 Mounting the base on the wall Mounting the base on the wall 75mm si max 8 mm max 3mm ee Ein th EE et Ae max 4 mm 4 Mounting the charger on the wall ii 21 6MM max 8 mm max 4 mm Shee See ioe Ss approx 3 3 mm ae 177 Index Index A Accept key vcccves eisai eveveies cues 6 Access code fOriPABX sis besos cece eagacueternceis 115 ACCESSOMIES 6 0 cece cece cece oceans 173 Acknowledge tones 06 106 Activating AUTO ANSWEF eee eee eee eee ee ee 103 Call divert 0 cece eee eee eee 53 handset cece cece e teen eee
8. gt page 67 gt page 70 gt page 95 gt page 95 gt page 92 gt page 90 gt page 90 gt page 91 Settings Date Time Audio Settings Call Volume Ringer Volume Advisory Tones Battery Low Ringtones Handset Display Screensaver Colour Schemes Contrast Language Registration Register Handset De register Handset Telephony Auto Answer VoIP Wizard Calls List Type Recall Access Code Music on hold System Reset Handset Base Reset Base Restart Repeater Mode Local Network Firmware Update System PIN Eco Mode Eco Mode E mail E mail 1 E mail 6 Menu tree gt page 107 gt page 103 gt page 104 gt page 106 gt page 106 gt page 104 gt page 101 gt page 102 gt page 102 gt page 101 gt page 96 gt page 96 gt page 103 gt page 110 gt page 62 gt page 115 gt page 115 gt page 108 gt page 106 gt page 113 gt page 113 gt page 112 gt page 108 gt page 111 gt page 108 gt page 93 gt page 93 gt page 86 43 Making calls Making calls Please note You can conduct up to three external calls on your base in parallel two via VoIP and one via the fixed line Making an external call External calls are calls made
9. www en wikipedia org wiki VCard English or www de wikipedia org wiki VCard German You can set the display language at the bottom left hand side in the navi gation area of the Web page Ifyou wish to copy a directory vcf file with multiple entries stored on the PC to the Microsoft Outlook directory please proceed as follows Microsoft Outlook only ever transfers the first directory entry from the vcf file to its address book Transfer rules The directory entries from a vcf file that are loaded onto the handset will be added to the directory If an entry already exists for a name it will either be supplemented or anew entry for the name will be created The process will not overwrite or delete any phone numbers Please note Depending on your device type up to three entries with the same name are cre ated in the directory for each vCard one entry per entered number 139 Configuring the phone via the Web configurator 140 Directory file content vcf file The following data if available is written into the vcf file for entry into the directory or transferred from a vcf file into the handset directory Name First name Number Number office Number mobile E mail address Birthday YYYY MM DD and time of the reminder call HH MM separated by a T example 2008 12 24T1 1 00 L A E E E E d Other information that a vCard may contain is not entered into the han
10. 135 Configuring the phone via the Web configurator 136 Setting DTMF signalling for VoIP You can change the settings for DTMF signalling in the DTMF over VoIP connec tions area on the Web page Settings gt Telephony gt Advanced VolP Settings DTMF signalling Dual Tone Multi Frequency is required for example for querying and controlling certain network mailboxes via digit codes for controlling of auto matic directory enquiries or for remote operation of an answering machine To send DTMF signals via VoIP you must first define how key codes should be con verted into and sent as DTMF signals as audible information via the speech channel or as an SIP Info message Ask your VoIP provider which type of DTMF transmis sion it supports You can configure your telephone in such a way that it attempts with each call to set the most suitable DTMF signalling for the current codec Automatic negotia tion of DTMF transmission Or you can explicitly define the type of DTMF signalling Audio or RFC 2833 if DTMF signals are to be transmitted acoustically in voice packets SIP Info if DTMF signals are to be transmitted as code Please note The settings for DTMF signalling apply to all VoIP connections VoIP accounts DTMF signals cannot be transmitted in the audio path Audio on broadband connections the G 722 codec is used Configuring call transfer via VoIP You can change the settings for call trans
11. 5 5 ccs ois crag iets woe ees estas reese eee ees 9 Safety Precautions sssr cies s ces cele cia s soe vee vis ose ede did elea aloes 10 First Steps his cs orosta ea ws Kees cate EN Ne os Coss EEEO S 11 Checking the package contents cece eee e cence eee nee e ene eneeneee 11 Setting up the handset for use 0 0 0 cece eee e cece eee eee e teen eeeeaees 12 Changing the display language cece eee e ence e eee e eee eenees 16 Installing the base station 6c cece cee cece tence eee e teen ete eeenees 17 Connecting the base 0 cece cece cence eee n cence nent teen eneeeees 18 Setting up the phone installation wizard 0 cece cece eee e neces 23 Date timer 4 3 acetic el ita hehe E E E acer as eas 34 ProcOedingssisias cress eo sas AES ees Dota aa Meee eae ee 35 Using the phone wisidsacics cvs cdcurees ciwinclaw bbaieea Tee EEr h 36 Control key ereiaro diebbulnt vas rE thts ee atone Madero wees ane 36 Keys on the keypad siess nieren oE ccc n eee ee ence ene EEE eneeneeeeenes 36 Correcting incorrect entries cece ccc eee ee eee cece cette een eeenees 36 Menu guidance eiee 35 ieee oes dean sicket ad vena Galas bende EEE eee 37 Activating deactivating the handset 0 cee cece eee e eee cent eee 38 Activating deactivating the keypad lock cece e cece cece eee ene e eee 38 Understanding the operating steps cee cece eee eee e ence teens 39 MON tree cscs cases
12. Applying changes As soon as you have made your change on a page save and activate the new set ting on the phone by selecting Set If your entry does not comply with the rules for this field an appropriate error mes sage is displayed You can then repeat the input Warning Changes that have not been saved on your phone are lost if you move to another Web page or the connection to the Web configurator is lost e g due to exceeding the time limit gt page 121 Buttons Buttons are displayed in the bottom section of the working area Depending on the current function of a Web page various buttons are displayed The functions of these buttons are described in the online Help of the Web configurator The most important buttons are Cancel Reject changes made on the Web page and reload the settings that are currently saved in your phone to the Web page Set Store changes made on a Web page on the phone Help You will see a question mark at the top right of most Web pages Click this question mark to open the online Help for this Web page in a separate window The Help pages are downloaded directly from the configuration server Please note You may need to change your browser settings to display the Help pages cor rectly Internet Explorer and Firefox require the following settings for example gt You must allow blocked active content for Help right click the information bar at the top of the browser window
13. First steps Installing the base station The base station is designed for use in dry rooms in a temperature range of 5 C to 45 C gt Set up the base at a central point in the building Please note Pay attention to the range of the base This is up to 300 m in unobstructed out door areas and up to 50 m inside buildings The range is reduced when Eco Mode is activated page 93 The phone s feet do not usually leave any marks on surfaces However due to the multitude of different varnishes and polishes used on today s furnishings the occurrence of marks on the surfaces cannot be completely ruled out m Warning Never expose the telephone to any of the following heat sources direct sun light or other electrical appliances Protect your Gigaset from moisture dust corrosive liquids and fumes 17 First steps Connecting the base 18 The following diagram is an overview of all connections for your base The individual connections are described in detail below In order for you to make calls on your phone via the fixed line and VoIP you need to connect the base to the fixed line and Internet see diagram below Follow the steps in the order given below 1 Connect the phone and power cables to the base 2 Connect the base to the telephone network and the mains power supply 3 Connect the base to the router for accessing the Internet via router and
14. However perfect function with all hearing aids cannot be guaranteed G Using your telephone may affect nearby medical equipment Be aware of the tech The handset may cause interference in analogue hearing aids If you require assist ance please contact the hearing aid supplier gt Do not install the base or charger in bathrooms or shower rooms The base and K charger are not splashproof gt page 156 r Do not use your phone in environments with a potential explosion hazard e g paint W shops If you give your phone to a third party make sure you also give them the user guide Remove faulty bases from use or have them repaired by our Service team as these could interfere with other wireless services m Please note Not all of the functions described in this user guide are available in all countries The device cannot be used in the event of a power failure It is also not possible to trans mit emergency calls 10 First steps First steps Checking the package contents O oni eas 9 One Gigaset A510 IP base 2 One power adapter for connecting the base to the mains power supply 3 One phone cable to connect the base to the analogue fixed line RJ11 6 pole flattened cable 3a or 3b depending on the country provider 4 One Ethernet cable Cat 5 with 2 RJ45 modular plug for connecting the base to the LAN internet 5 One Gigaset A510H handset 6 Two batteries for the handset
15. To release a port you must enter the following details example Protocol Public port Local port Local host IP UDP 49060 49060 192 168 2 10 for SIP UDP 49004 49010 49004 49010 192 168 2 10 for RTP Protocol Enter UDP as the protocol to be used Public port Port number port number range on the WAN interface Local port The SIP and RTP port numbers set on the phone In the new firmware version for Gigaset VoIP telephones you can set a RTP port range In this case you must also define corresponding port forwarding for this range Local host IP Local IP address of your phone in the LAN You can see the phone s current IP address in the handset display by pressing the paging button on the base To enable the router to perform this port forwarding the DHCP settings of the router must ensure that the phone is always assigned the same local IP address i e the DHCP does not change the IP address assigned to the phone during operation Alternatively you can assign a fixed static ID address to the phone However you must ensure that this IP address is not within the address range reserved for DHCP and is not assigned to any other LAN subscriber Customer service amp product warranty Australia and New Zealand VoIP status codes In the following tables you will find the meaning of the most important VoIP status codes and messages Statu
16. We Select and press 4 Select the handset if necessary Select or enter the internal number Switch to another handset if necessary and select the number etc Press the display key to save the entry You will hear the error tone if an internal number has been assigned twice gt Repeat the procedure with a free number Handset settings Handset settings Your handset comes with default settings but you can change the settings to suit your individual requirements Changing the display language You can view the display texts in different languages Em gt Settings Language The current language is indicated by M m Select a language and press J4 If you accidentally choose a language you do not understand CH p bedaa m Select the correct language and press JA Setting the display screensaver EM gt Settings gt Display gt Screensaver The screensaver replaces the idle status display You can choose between No Screensaver Digital Clock and Live Ticker The Live Ticker is only available if you activate the info services on your phone via the Web configurator gt page 138 For Live Ticker Approx 10 seconds after the handset returns to idle status a digital clock and if available text information from the Internet appear on the display e g weather reports RSS feeds The text information is displayed below the clock as a scrolling message The text information is initially
17. a Qo E3 gt Sle A 1 Space 2 Line break 159 Glossary Glossary A ADSL Asymmetric Digital Subscriber Line Special form of DSL ALG Application Layer Gateway NAT control mechanism of a router Many routers with integrated NAT use ALG ALG lets the data packets in a VoIP connection pass and adds the public IP address of the secure private network The router s ALG should be deactivated if the VoIP provider offers a STUN server or an outbound proxy See also Firewall NAT Outbound proxy STUN Authentication Restriction of access to a network service by using an ID and password to log in Automatic ringback See Ringback when the number is busy B Block dialling Enter the complete phone number and correct it if necessary Then pick up the earpiece or press the talk speaker key to dial the phone number Broadband Internet access See DSL C Call divert cD Automatic diversion CD of a call to a different telephone number There are three kinds of call divert CDU Call Divert Unconditional CDB Call Divert Busy CDNR Call Divert No Reply Call swapping Call swapping allows you to switch between two callers or between a conference and an indi vidual caller without allowing the waiting caller to listen to the call Call waiting CW Network provider feature A beep during a call indica
18. gt Allow the pages to use their own fonts or set Arial as the standard font gen eral option Configuring the phone via the Web configurator Means of representation in Help Bold font User interface terms such as menu functions names of input fields and options Bold font Buttons About this Help About this Help Blue underlined text shows hidden text Click this link once to show the hidden text The arrow at the end of the link rotates by 90 Click About this Help to hide the text again Telephony gt Dialling Plans Navigation to a Web configurator function Matches the illustration Telephony gt Dialling Plans in this user manual gt Opening Web pages below Searching in Help Click inside the Help window and press the Ctrl and F keys A search dialog opens Opening Web pages A brief outline of how to navigate to the individual Web configurator functions is given below Example Defining dialling plans Settings gt Telephony gt Dialling Plans To open the Web page proceed as follows after login gt Select the Settings menu in the menu bar gt Click the Telephony function in the navigation area The Telephony subfunctions are displayed in the navigation tree gt Select the Dialling Plans subfunction 125 Configuring the phone via the Web configurator Web configurator menu Home Settings Network IP Configuration Security Telephony
19. gt page 83 enter the number of the e mail service OK Press the display key Sending SMS messages as a fax You can also send an SMS to a fax machine Prerequisite Your network provider supports this feature gt You are writing an SMS gt page 76 Menu Press the display key Send Text Select and press JA Fax Select and press wA Select number from the directory or enter it manually Enter the number with area code even if you are in the same area OK Press the display key 79 SMS text messages Receiving SMS 80 All received SMS messages are saved in the SMS inbox If this is too long or is not transferred completely it is split into individual messages Since an SMS remains in the list even after it has been read you should regularly delete SMS messages from the list The display tells you if the SMS memory is full Activating deactivating first ringtone muting Each incoming SMS on the fixed line connection is signalled by a single ring ring tone as for external calls If you accept the call the SMS is lost To prevent this sup press the first ring for all external calls Menu Open main menu O H j Ou S Fe 1 00 19 moz Press keys o A Make the first ringer audible Or t ok Suppress the first ringer Incoming list The SMS inbox contains All received SMS messages regardless of the connection it was inten
20. is not signalled on the handset and is diverted immediately Making calls using select services OK Press the display key Internal call divert is only single stage i e if calls for the handset are diverted to a different handset e g MT1 on which a call divert is also active e g to MT2 this second call divert is not executed The calls are signalled on handset MT1 m Please note Any call for the handset that has been diverted is entered in the call lists Ifa callto a receive connection that is only assigned to the handset is diverted to a handset that is not available e g the handset is deactivated the call is rejected after a short time Activating deactivating call waiting for external calls If the function is activated during an external call you will hear a call waiting tone to signal that another external caller is trying to get through If you have CLIP the number of the waiting caller or the corresponding directory entry is shown in the display The caller will hear the ringing tone When call waiting is deactivated the caller will hear the busy tone if you are already making a call and you are the only party assigned to this connection Activating deactivating call waiting Prerequisite for calls via VoIP Parallel VoIP connections are permitted on your tel ephone default setting setting can be changed via the Web configurator Et gt Select Services gt Call Waiting Select On
21. uncharged 7 One battery cover for the handset 8 9 1 One handset charger One power adapter for connecting the charger to the mains power supply 0 One quick guide and a CD 11 First steps m Firmware updates Whenever there are new or improved functions for your Gigaset firmware updates are made available for you to download to your base page 111 If this results in operational changes when using your phone a new version of this user manual or the necessary amendments will be published on the Internet at www gigaset com gigaseta510ip Information on the firmware currently loaded page 154 Setting up the handset for use 12 The display is protected by a plastic film Please remove the protective film Inserting the batteries and closing the battery cover m Warning Use only rechargeable batteries gt page 157 recommended by Gigaset Communications GmbH i e never use a conventional non rechargeable battery as this could result in significant health risks and personal injury For example the outer casing of the batteries could be damaged or the batteries could explode The phone could also malfunction or be damaged as a result of using batteries that are not of the recommended type gt Insert the batteries with the polarity in the cor rect direction The polarity is indicated in the battery compart ment To open the battery cover for instance to replace the batteri
22. well as 2 and Control the cursor with D 4 Gi Characters are inserted at the cursor position Press the display key DE to delete the character to the left of the cursor The first letter of the name of directory entries is automatically capitalised fol lowed by lower case letters Setting upper lower case or digits Repeatedly press the hash key to change the text input mode 123 Digits Abc Upper case abc Lower case First letter in capitals all others in lower case When the mode is changed the active mode is indicated at the bottom left of the screen Writing an SMS names gt Enter the individual letters characters by pressing the corresponding key The characters assigned to the key are shown in a selection line at the bottom left of the screen The selected character is highlighted gt Briefly press the key several times in succession to select the required letter character Standard characters x lt N ted 3x gt x lt 5x 6x 7x 8x 9x 10x 11x 12x113x114x15x116x Cc f 2 4K M MD a ov o gt O N a O e O gt O xIc a3 xI oA lt lt a o l ninl lolu lolun lal wln a s Ls 3 lala ov O NI e Il B Sla se ml vijoj c I RIS
23. 93 Registering with Web configurator 120 Registering handset 96 Registering other Gigaset handsets 96 Registrar ccc cece cece eee e eens 169 183 Index Repeater escas ccna s etude edie eae 112 Resetting to the factory settings 141 Restarting cece cece ee eee 141 RFC 2833 DTMF signalling 136 Ringback when the call is not answered 169 when the number is busy 169 Ringtone changing sssrini e eee ee eens 104 MUNG nied ire E rE AERAR hee 80 setting melody 0ee0e 104 setting VOlUMEe 0e scene 104 ROM secante iane peniano n eiiis 169 ROUTERS esc e esmenes enanta 169 ROUTING e iieor dreita re oia 169 aA A E E E a ores 169 RTP Porton eee cao ashe wage os iaaa 169 S Saving access code 2000 115 Scope of delivery 0000 ee 11 Screensaver eee ccc e ee eee ees 101 102 Searching for subscribers on Gigaset net eee eee eee ee 72 Searching in directory 65 Select services cece eee eens 53 Sender s address e mail 89 Sending directory entry to handset 66 SEVE Ss acca dete EEA wale daly lars 169 Services online directory 085 138 Setting online directory 005 138 Setting melody ringer 104 Setting the date 04 107 Setting the time 00
24. NAT Firmware Device software in which basic information is saved for the functioning of a device To correct errors or update the device software a new version of the firmware can be loaded into the device s memory firmware update Fixed IP address A fixed IP address is assigned to a network component manually during network configuration Unlike the Dynamic IP address a fixed IP address does not change Flat rate Billing system for an Internet connection The Internet provider charges a set monthly fee There are no additional charges for the duration of the connection or number of connections 163 Glossary Fragmentation Data packets that are too big are split into smaller packets fragments before they are trans ferred They are put together again when they reach the recipient defragmented Full duplex Data transmission mode in which data can be sent and received at the same time G G 711 a law G 711 u law Standard for a Codec G 711 delivers very good voice quality that corresponds to that in the ISDN network As there is little compression the necessary bandwidth is around 64 kbit s per voice connection but the delay caused by coding decoding is only approx 0 125 ms a law describes the European standard and u law describes the North American Japanese equivalent G 722 Standard for a Codec G 722 is a broadband language codec with a bandwidth of 50 Hz to 7 kHz a net transmission rate of 64 kbit
25. SOTUIAG eei ene ara d ores 101 setting UD cece e cece eee eee 12 transferring a call 4 98 using multiple 08 96 Handsfree mode e eee e ee 52 Hash key cece cece cence eens 6 38 HOSP ss s isiassesis necesis pida ee 51 132 Headset cece cece ence eee eee 165 Hearing aids cece eee e eee 10 HIP os eee coheed a ae ed bas Bebe a oO 146 High Definition Sound Performance see HDSP HTTP Proxy eee e cece eee e eens 165 HUD asc ckvees cee vray esatarinte 165 l Icon alarm clock ec cece eee eee 95 for new messageS ee eens 61 keypad lock eee cece eee eee 38 New SMS cece eee eee e eee eens 80 NGONE s eee eee cece ewes 105 Idle status returning tO eee eee eee eee eee 37 Idle status display 08 37 IEEE Gk nance teeta yan autho ta aes 165 MBOX SMS i638 dadsled dads sew ada aes s 80 Incoming e mail list opening 87 Incoming message list opening e mail 06 87 Incorrect entries correction 36 Infrastructure network 165 Initiating a conference 59 Input fields sesei steeds cake ees 123 Installation wizard 008 23 Institute of Electrical and Electronics Engineers 165 Interface language Web configurator 120 Internal Conference ccc eee e ee eee 99 consultatio
26. Some providers offer answering machines on the network network mailboxes You should set up network mailboxes for your fixed line connection and for each of your VoIP connections You must save the phone number for these network mailboxes in your phone You need to request the network mailbox for your fixed line connection from your network provider You can activate deactivate the network mailboxes for your VoIP connections using the handset or the Web configurator Activating deactivating network mailboxes entering numbers 90 On the handset you can manage the network mailboxes that are assigned to one of its receive connections ET gt CA Voice Mail Network Mailboxes The list of connections VoIP and fixed line that are assigned to the handset as receive connections is displayed Net AM xxx is displayed where xxx is replaced by the respective standard name of the connection Net AM IP1 to Net AM IP6 Net AM Fixed Line m If several receive connections are assigned to the handset select con nection and press JA You have selected a VolP connection gt You can enter data in the following fields Status Use to select On Off for activating deactivating the network mailbox Network Mailb The number that is currently stored for the network mailbox is displayed Enter or change the phone number for the network mailbox if necessary With some VoIP providers your network mailbox phone number is downloa
27. You can manage TLS certificates using the Web page Settings gt Network gt Security This page contains the Server Certificates CA Certificates lists They contain the certificates saved in the base The certificates have either already been saved on the base by default or you have downloaded them to your base via the Security Web page The Invalid Certificates list contains the certificates received from servers that have not passed the certificate check when establishing a connection and certificates from the Server Certificates CA Certificates lists that have become invalid e g because they have expired You can remove certificates and download new certificates to the base and you can also accept or reject invalid certificates If the connection to a data server on the Internet is not made because the phone does not accept the certificate received from the server e g when downloading your e mail messages from the POP3 server you will be prompted to open the Security Web page The Invalid Certificates list contains the certificate used to make the connection You can display information on the certificate by marking it and clicking on the Details button This information includes who issued the certificate certification authority and who for as well at its validity period You must use the information to decide whether to accept or reject the certificate If you accept the certificate depending on its type it is trans
28. assigning send and receive connections 110 You can configure up to six VoIP connections on your phone i e you can assign up to six VoIP phone numbers to your phone You need to set up an IP account VoIP account with a VoIP provider for each VoIP connection You must save the access data for this IP account on your phone You can assign the VoIP phone numbers to the registered handsets as send and or receive connections The VoIP wizard supports you in configuring VoIP connections and assigning them to the handsets EM gt Settings gt Telephony gt VoIP Wizard The procedure for the VoIP wizard is described on page 24 Each time you run the VoIP wizard you can configure reconfigure one VoIP connec tion IP account gt Restart the VoIP wizard if you wish to configure reconfigure another VoIP con nection Please note You can also use the Web configurator to configure and manage VoIP con nections gt page 130 You can change the assignment of send and receive connections to the handsets via the Web configurator gt page 132 Number assignment Ifa new connection is configured it is automatically assigned as the receive con nection to all handsets During registration each handset is automatically assigned the fixed line con nection as a send connection and all base connections as receive connections The Gigaset net connection is not included in the selection for the send connec tions
29. configuration change you can save the current base settings in a file on the PC suffix cfg If you change the settings accidentally or you need to reset the base due to a fault base reset you can reload the saved settings from the file on your PC to your phone The contents of the cfg file include The settings for the local network IP configuration The data for the VoIP connections established The assignment of send and receive connections Access code The network mailbox number The Internet services settings The ECO DECT settings A o You can save and restore the system settings via the Web page Settings gt Management gt Save amp Restore Resetting the base station and resetting all device settings If your phone suddenly does not work as expected you can restart it This fre quently resolves problems You can also reset all of the settings on the phone to the default settings without disconnecting it from the mains power supply e g if you give your phone to a third party or if you have forgotten your system PIN All individual settings on the base station are reset to the default settings including the system PIN and all handsets registered beyond the delivery scope are deregistered If you have reset the base due to an error or forgotten system PIN you can where applicable reload settings gt Saving and restoring system settings page 141 saved on the PC to the base You can start
30. connection is briefly interrupted and you will receive a recall As soon as the call is accepted you are reconnected to the first call participant Prerequisite for VolP connections Transfer Call by On Hook is not activated ECT page 56 and Configuring call transfer via VoIP gt page 136 Call swapping VoIP You can speak to two callers one at a time call swap Prerequisite You are conducting an external call and have called a second partici pant consultation call or have accepted a waiting call gt Use to swap between the participants The caller you are currently speaking to is marked with the gt icon Ending a currently active call EMT gt End Active Call You are re connected to the waiting caller 58 Making calls using select services Conference calling You can speak to two participants simultaneously Prerequisite You are conducting an external call and have called a second partici pant internal or external consultation call or have accepted a waiting external call gt Press the display key RIA You and the two other callers both marked by the gt icon can hear and speak to each other simultaneously Ending a conference VoIP gt Press the display key Eire You return to call swap status You are reconnected to the caller with whom you started the conference Or D Press the end call key to end the call with both participants Each of the callers can end their participa
31. directory entries m Open the directory You have the following options Use R to scroll through the entries until the required name is selected Enter the first character of the name if necessary scroll to the entry with the J key Dialling with the directory M gt Q Select entry Press the talk key Or during a call OK Press the display key Managing directory entries o gt Select entry Menu Press the display key The following functions can be selected with 9 New Entry Create a new entry gt Storing a number in the directory page 64 VIP CallerMelody Mark a directory entry as a VIP Very Important Person by assigning a specific ringtone to it The entry is flagged with the icon in the directory You recog nise VIP calls by the ringtone VIP Caller Colour Mark a directory entry as a VIP Very Important Person by assigning a specific background colour to it The entry is displayed with this background colour in the address book and marked with the icon VIP calls are then recognised by their background colour Edit Entry Edit the number if required and press 4 Edit the name if required and press o Use Number Edit or add to a saved number and then use J to dial the number or save the number as a new entry To do so display the number and press MAM gt Copy to Directory gt DA Please note When dialling you can use this function to link several numbers from the directo
32. elements which remain activated or deactivated This is completely normal and does not indicate a fault 148 Customer service amp product warranty Australia and New Zealand Information on operating Gigaset VoIP telephones with routers with Network Address Translation NAT In general no special telephone or router configuration is required when operating a Gigaset VoIP phone with NAT router The configuration settings described in this section are only necessary if you encounter one of the following problems Typical problems caused by NAT Noincoming calls are possible via VoIP Calls to your VoIP phone number are not put through Outgoing calls via VoIP are not connected Aconnection is established with the other party but you cannot hear them and or they cannot hear you Possible solution 1 Change the port numbers of the communication ports SIP and RTP ports on your phone gt 1 Changing the port numbers for SIP and RTP on your VoIP phone 2 Insome cases you must also define port forwarding for the phone s communi cation ports on the router gt 2 Setting port forwarding on the router page 150 1 Changing the port numbers for SIP and RTP on your VoIP phone On your VoIP phone define different local port numbers for the SIP and RTP ports between 1024 and 49152 These numbers must not be used by any other application or host in the LAN and must be considerably higher
33. firmware update is downloaded directly from the Internet by default The rele vant Web page is preconfigured in your phone Prerequisite The phone is in idle status i e No calls are being made There is no internal connection between the registered handsets The base menu is not open in any of the handsets Starting the firmware update manually EM gt F Settings gt System gt Firmware Update Select and press i If the system PIN is not 0000 enter the system PIN and press of The phone establishes a connection to the Internet Press the display key to start the firmware update Setting the base m Please note The firmware update can take up to six minutes depending on the quality of your DSL connection When updating from the Internet checks are made to ensure that no newer version of the firmware exists If this is not the case the operation is termi nated and a message is issued to that effect During the update the handsets temporarily lose their connection to the base The base is restarted You can also reset the firmware via the Web configurator i e reload the pre vious firmware version or the firmware version that was loaded as default to the phone Updating firmware automatically Your phone will check daily whether a newer firmware version is available from the Internet on the configuration server If firmware updates are available the message New firmware available is d
34. gt Click OK Once you have successfully logged in the Home Web page opens with general information on the Web configurator If you enter an incorrect system PIN a corresponding message is displayed You are prompted to re enter the PIN If you enter an incorrect system PIN a third time the PIN field is blocked for a short time greyed out The duration of the block will double each time a PIN is subse quently entered incorrectly m Please note Configuring the phone via the Web configurator If the system PIN is still set as 0000 on the phone default setting you will be notified during login that the device is not secure and you should change the PIN You can deactivate this security advice for subsequent logins by selecting the option Don t show this security advice again Click OK to close the dialog box If you do not make any entries for a lengthy period approx 10 minutes you are automatically logged off The next time you try to make an entry or open a Web page the Login Web page is displayed Re enter the system PIN to log back in again Any entries that you did not save on the phone before automatic log off will be lost Logging off In the menu bar gt page 122 at the top right of every Web page in the Web con figurator you will see the Log Off command Click Log Off to log off from the Web configurator Warning Always use the Log Off command to end the connection to the Web c
35. have to change this value Please refer to the user guide for your PABX EM gt F Settings gt Telephony gt Recall f Select recall and press J set value Possible values are 80 ms 100 ms 120 ms 180 ms 250 ms 300 ms 400 ms 600 ms 800 ms Saving an access code outside line code You can save two access codes one for dialling via the fixed line and one for dialling via VolP Prerequisite You must enter an access code for external calls using your PABX e g o M gt F Settings gt Telephony gt Access Code gt You can enter data in the following fields Access ext line with For dialling via the fixed line enter or change the access code max 3 digits For Specify when the access code should be inserted for dialling via the fixed line Call Lists The access code is put in front of numbers dialled from one of the following lists The SMS list The accepted calls list The missed calls list All Calls The access code prefixes all numbers dialled Off The access code for the fixed line is deactivated It does not prefix any phone number Access IP line with For dialling via VoIP connections Enter or change access code max 3 digits 115 Connecting the base station to the PABX For Specify when the access code should also be dialled when dialling via VoIP Call Lists For dialling from the SMS list missed calls list or accepted calls list All Calls For all numbers dialled on the handset O
36. is a VoIP service provided by Gigaset Communications GmbH to which all users of a Gigaset VoIP device can subscribe You can call other subscribers to Gigaset net free of charge i e there are no tele phone charges other than the costs for your Internet connection Connections to from other networks are not possible Numbers ending with the suffix 9 are automatically dialled via the Gigaset net connection m Please note Gigaset net supports broadband telephony Gigaset net calls that you make from your phone with a different broadband capable terminal have brilliant sound quality e g High Definition Sound Performance gt page 51 Every Gigaset VoIP device is assigned a Gigaset net phone number by default gt page 154 All registered subscribers are included in the Gigaset net directory which you are able to access An echo service is available for you to check your VoIP connection The echo service is available in six languages 12341 9 English 12342 9 Dutch 12343 9 Italian 12344 9 French 12345 9 German 12346 9 Spanish After an announcement the echo service immediately sends back the voice data you have received in the form of an echo C A A E E G Exclusion of liability Gigaset net is a voluntary service provided by Gigaset Communications GmbH with no liability or guarantee for the availability of the network and the per formance Making calls Plea
37. its general data is not pro vided for download you must cancel the VoIP wizard repeatedly until End wizard appears in the display and then press the display key IZ You must then make the required VoIP provider and IP account settings using the Web configurator You receive the general provider data from your VoIP pro of the VoIP connection as send receive connec tion at a later time via the Web configurator First steps Entering user data for your VoIP account You are now prompted to enter your personal access data for your VoIP account The following are provider dependent User ID authentication name Password User Name Please note when entering access data it is case sensitive To switch between upper and lower case and digits press the t key several times if necessary You can see briefly in the display whether upper case lower case or digit input is selected Characters entered incorrectly can be deleted using the left display key below DAN The character to the left of the cursor is deleted You can navigate within the input field using the control key left right Provider Data gt Using the keypad enter the user ID that you received from your VoIP provider User ID SJE ai gt Press the key under JJ on the display screen Provider Data Password gt Use the keypad to enter your password e LON gt Press the key under
38. mo dem or via router with integrated modem and for configuring the base via the Web configurator 4 Connect the PC to the router First steps 1 Connecting the phone and power cables to the base Back panel q of the base 1 Insert the phone cable connection cable with RJ11 plugs into the lower con nection socket at the rear of the base 2 Insert the power cable of the power adapter into the upper connection socket at the rear of the base 3 Push both cables into the appropriate cable channels Warning Use only the power and telephone cables supplied Pin connections on tele phone cables can vary pin connections page 158 19 First steps 2 Connecting the base to the fixed line and the mains power supply Back panel of the base 1 Insert the phone cable into the fixed line connection socket 2 Then insert the power adapter into the mains socket Warning Keep the power cable plugged in at all times for operation as the phone does not work without a mains connection You can now use your phone to make calls via the fixed line and can be reached on your fixed line number 20 First steps 3 Connecting the base to a router Internet Data protection notice When the device is connected to the router it automatically contacts the Gigaset support server to make it easier for you to configure the devices and to enable communication wi
39. or a line selection With line selection you choose the connection to be used for each call The Gigaset net number is fixed as the send connection for each registered handset Numbers that end in 9 are automatically dialled via Gigaset net Configuring the phone via the Web configurator Please note You can override the assignment of the send connection for certain phone numbers by defining dialling plans for these numbers Activating the fixed line connection as the fallback send connection You can activate the fixed line connection on your phone as a fallback connection Ifa call attempt fails via VoIP an attempt is automatically made without prompting to establish a connection via the fixed line A fallback is used in the following situations Your VoIP connections are busy The phone is not connected to the Internet e g no direct connection to router switch or incorrect IP configuration Exception SMS messages that are to be sent via a VoIP connection are not sent via the fall back connection The option to activate the fallback connection is on the Web page Settings gt Telephony gt Number Assignment Defining settings for the call manager on the PC Specify the VoIP connection and handset to be used for a call selected on the PC The options are on the Web page Settings gt Telephony gt Number Assignment User defined dialling plans specifying rules for t
40. personalised melody background colour in the directory VIP Anonymous Calls Silent You can set your handset so that it doesn t ring for calls where Calling Line Iden tification has been withheld The call will only be signalled on the display Switch the Calls Silent Anonymous function on or off by pressing fd V activated Please note You can also set the rintone melodies via the EM gt Settings gt Audio Settings menu Activating deactivating the ringtone You can Permanently deactivate the ringtone in idle status or when receiving a call Deactivate the ringtone for the current call only The ringtone cannot be reactivated while a call is in progress Deactivating the ringtone permanently Ez Press and hold the star key The icon appears in the display Reactivating the ringtone Ex Press and hold the star key Deactivating the ringtone for the current call Silence Press the display key 105 Handset settings Activating deactivating advisory tones battery warning tones Your handset uses advisory tones to tell you about different activities and statuses These can be activated and deactivated independently of each other Advisory Tones Confirmation tone At the end of an entry setting and when an SMS or anew entry arrives in the call list Error tone When you make an incorrect entry Key click Every key press is confirmed Battery Low The battery
41. the base via a cable wire bound or via Bluetooth wireless are available HTTP Proxy Server via which the Network subscribers can process their Internet traffic Hub Uses one Infrastructure network to connect several Network subscribers All data sent to the hub by one network subscriber is forwarded to all network subscribers See also Gateway Router l IEEE Institute of Electrical and Electronics Engineers International body that defines standards in electronics and electrical engineering concerned in particular with the standardisation of LAN technology transmission protocols data transfer rate and wiring Infrastructure network Network with central structure All Network subscribers communicate via a central Router Internet Global WAN A series of protocols known as TCP IP have been defined for exchanging data Every Network subscriber is identifiable via their IP address DNS assigns a Domain name to the IP address Important services on the Internet include the World Wide Web WWW e mail file transfer and discussion forums Internet Service Provider Enables access to the Internet for a fee IP Internet Protocol TCP IP protocol on the Internet IP is responsible for addressing subscribers in a Network using IP addresses and transfers data from the sender to the recipient IP determines the paths rout ing along which the data packets travel 165 Glossary IP address A unique address for a netw
42. the different operating situa tions is marked in black e g C for press right on the control key The control key has a number of different functions When the handset is in idle status C Open the main menu m Press briefly to open the handset directory Press and hold to open the list of selected online directories J Open the list of handsets 4 Call up the menu for setting the handset s call volume page 103 In menus and lists AR Scroll up down line by line In input fields You can use the control key to move the cursor up down Q right or left 3 During an external call D Mute the microphone m Open the directory J Initiate an internal consultation call 6 Adjust the loudspeaker volume for earpiece and handsfree mode Keys on the keypad J o A 4 etc Press the corresponding key on the handset j Enter digits or letters Correcting incorrect entries You can correct incorrect characters in the input fields by navigating to the incor rect entry using the control key You can then Delete the character to the left of the cursor with the display key DEY Insert characters at the cursor position Overwrite the highlighted flashing character e g when entering time and date 36 Using the phone Menu guidance Your telephone s functions are accessed via a menu consisting of several levels menu overview gt page 41 Main menu first menu lev
43. the goods are found to be in sound working order by the authorised service centre you may be charged a fee for service and for any other direct costs asso ciated with having the product delivered for service Replacement or repair services are only offered for products purchased in Australia and New Zealand that bear Gigaset Communications GmbH local registered N Number and Telepermit markings TAN Please have your proof of purchase ready when calling IMPORTANT NOTICE Under power failure conditions this telephone may not operate Please ensure that a separate telephone not dependent upon local power is available for emergency use 145 Customer service amp product warranty Australia and New Zealand Questions and answers 146 If you have any queries about the use of your telephone visit our website at www gigaset com service for assistance 24 7 The table below also lists steps for troubleshooting The display is blank 1 The handset is not activated gt Press and hold the end call key 2 The battery is empty gt Charge the battery or replace it page 12 c Base flashes on the display 1 The handset is outside the range of the base Reduce the distance between the handset and the base 2 The base s range is reduced because Eco Mode is activated gt Deactivate Eco Mode page 93 or reduce the distance between the handset and the base 3 The base is not a
44. to be of acceptable quality and the failure does not amount to a major failure Subject to the conditions stated in this Product Warranty Section this product excluding battery and accessory devices is guaranteed against any defect in mate rials or workmanship under conditions of normal use for a period of 12 months from date of purchase Product Warranty The benefits conferred by this warranty are in addition to other warranties and rem edies that are implied under the Australian Trade Practices Act and similar Country State and Territory laws Statutory Rights For New Zealand customers this war ranty is in addition to statutory rights observed under New Zealand Legislation Subject to your Statutory Rights the goods will not be eligible for service under this warranty if 1 Proof of purchase cannot be provided 2 The defect was caused by an accident misuse abuse improper installation or operation vermin infestation lack of reasonable care unauthorised modifica tion loss of parts tampering or attempted repair by a person not authorised by Gigaset or 3 The product has been damaged by lightning or a mains power surge 4 The Phone was not imported into Australia by Gigaset Communications GmbH Customer service amp product warranty Australia and New Zealand To obtain service during the terms of this warranty and or to claim warranty call the Information Line on AUS 1300 780 878 or by e mail at the Customer Ca
45. tone Please note Entries with identical numbers are not overwritten on the receiving handset The transfer is cancelled if the phone rings or if the memory of the receiving handset is full VIP melodies and colours assigned to entries are not transferred Using directories Receiving directory entries from a handset Prerequisite The handset is in idle status gt Start the transfer of directory entries on the handset as described in the handset user guide If the data has been transferred successfully the display on your handset will indi cate the number of entries received so far Adding a displayed number to the directory You can copy numbers displayed in a list e g the call list or redial list to the direc tory A number is displayed EM gt Copy to Directory gt Complete the entry gt Storing a number in the directory page 64 Copying a number from the directory In some operating situations you can open the directory to copy a number e g during an external call or in pre dialling mode Your handset need not be in idle status Open the directory e Select an entry and press fy Using online directories You can use public online directories online directories e g White Pages and classified directories e g Yellow Pages depending on your provider You can select the online directories you wish to use via the Web configurator page 138 Exclusion of liability
46. wai 155 APPend ix ressesie cohen abana ke pa weed eb wie dies Sv wee ees 156 Contents CAPE ity vier plerdiat dering dng a hdehoe cee oy Sips onde ates Mind Ak SAA Gwe W a DE naw de 156 Contact With liquid ou eccscadaheraaeees REEE cee dee heen heeds 156 SpecificatiOns sorisa ss ewe tan cee seated Tats eda RAA ETARE OS 157 Writing and editing text 0 cece ccc cee cee cence eee e eee n et eneeeeee 159 GIOSSALY eee Teee E CAG oe ae ea WAG boda HALES G EA 160 ACCOSSONIOS 3s oi5025 6 05 o cierscow sen EEEE Osis Sidi aielerel EESE EEE 173 Mounting the base on the wall cece cece ee eee cence 177 Mounting the charger on the wall cece eee eee ees 177 VAX 5 ieee Sosiased 5 bh a EEE Sele te hla Mia ao Slava dd atavel Dated osee s 178 Overview Overview Q INT 1 23 04 10 30 ae tl 1 Signal strength gt page 34 Icon changes when Eco Modet is activated gt page 93 2 Control key page 36 Mute microphone gt page 52 3 Talk Handsfree key Flashing incoming call Lights up handsfree mode activated accept call in idle status open redial list press briefly open connection list press and hold gt page 44 When writing an SMS send SMS During a call Switch from earpiece to hands free mode page 52 4 Key1 Dial network mailbox press and hold 5 Star key Ringtones on off press and hold 6 Message key gt page 61 Access to calls and message lists Fla
47. win nisar e OENE RE TERRE ded ose ERN 41 Making callis asanca nsn soe insint sities EnA NENE ae EEA OAE RAS 44 Making an external call 0 cece cece eect eee eee e teen ene ence 44 Eniding a Calll sic swans iE abe cag ea Regen EA AENA AETIA REEE EEEE aes 46 Accepting a Calll nes sivas nen ee ts aa a taeda eee yeaa hacnes SAN ee gt 47 Calling line identification 0 cece cece cece nee e ene n eee e neon eeeees 48 Notes on phone number display CLIP c ese c cece cence eee ee eeeee 49 VoIP telephony via Gigaset net cece eee eee cece teen e eee eeenenee 50 Gigaset HDSP telephony with brilliant sound quality 0008 51 Activating deactivating handsfree mode cece eee cent cence nee eees 52 Muting the handset si mrin i oA veeecian et he eR 08 Gale ba Ree eee ES 52 Contents Making calls using select services cece e cece eee eee eeees 53 Configuring general settings for all calls 0 cece cece eee eee e eens 53 Configuring settings for the next call cece cee cece eee eee e neces 57 Actions during an external call 00 cece ccc e eee e ence ence en eeneee 57 US iri lists eeren e E ssc lovers E E Ma ole pie Rie caress Wieck EEEE 60 Redial listeri enine eE EE eee i teres oe yee teen tare EE eS 60 Function of the message key 0 ccc ee cece ect e eee e eee e eee eneeeenees 61 SMS INDOK aia bts Pose deunerd ey aeN ae tay ple el
48. 00 107 Setting the wake up time 95 Setting up handset a eect eee es 12 Setting up base 06 17 18 Shortcut scl aire arere EE 64 66 Silence suppressing 6 132 Simple Transversal of UDP over NAT 170 SIP ox EE ENEE A En EA 169 SIP address 0 eee e eee e eens 170 SIPPO a tc acesiatecstacn s Ea EET AE 170 SIP provider ccce eee eeeeeeee 170 SIP proxy Server eee eee eee eee 170 SMS sca c wears erae AEE bance Gun a heen ave 76 active send service centre 83 answering or forwarding 82 deleting cece eee ee 78 81 draft message list 06 77 forwarding cece eee eee 82 INDOX see EEE TE E EE A 61 80 notification via SMS s s s 82 reading EEE EEE 78 81 receiving 0 ec eee cece eter e eens 80 saving number 0 eeee eee 82 self help with error messages 85 sending as fax ee seen cence 79 sending to e mail address 79 Status repOrt cece eee eee eee 77 tO PABXS osida areia 84 troubleshooting 06 85 WANG sepii nerto dan apea uris 76 159 SMS centre changing number 6 83 Setti a icc nieces paoue a0 83 Snooze MOde eee ee eee eee eee 95 Sound see Ringtone Specifications ccc eee ee eeee 157 Speech pauses suppressing 132 Starkey cece inven o EERTE E deere 6 Static IP address
49. 38 keypad lock 0 cece cece eee eee 38 muting ringtone ee eee 80 network mailbox 0eee 90 withholding phone numbers 53 ADS ba sene ui thee do eetke Rete ener 160 Alatm clock ie i iraa i iio tere 95 ALG eR err ear 160 Alternative options 0eeeee 123 Annex B for G 729 enabling 132 Answering machine configuring for fast access 91 Application Layer Gateway ALG 160 Arabic characters entering 124 Assigning number key 102 Asymmetric Digital Subscriber Line 160 Authentication 0 ee eee 160 Auto ANSWEL ccc cee cee eee eee 47 103 AUtO ANSWEF 1 eee eee eee eee eee 103 Auto configuration 06 23 Auto configuration code 24 Automatic version check 131 142 B Base connecting to PABX 115 power consumption 157 restoring to default settings 113 SOTEING oes aa 5 cteyscate atongaceia waedie sales ereeys 107 setting UD eee eee eee ee eee 17 18 system PIN eee cece eee ee eee 108 updating firmware 111 Battery CHAIGING resdan acai nee eden te 6 7 15 GS Pl AY ec soe sid cts Sree aus ciation E A 6 7 TE OM ai cous oe AEE a E ats bale D 6 7 INSErtiNg sonene 8 asda seiko i 12 LONG eaan a DA S EAEE ea 106 178 Block dialling ee eee eee 160 Broadband connections 51 Bro
50. 7 All rights reserved Rights of modification reserved 185 Issued by Gigaset Communications GmbH Frankenstr 2a D 46395 Bocholt Gigaset Communications GmbH 2013 Subject to availability All rights reserved Rights of modification reserved www gigaset com
51. Calls Missed Calls Using lists List entry Example of list entries New Call 02 1234567890 28 06 08 34 View Menu v v Status of entry New Call New missed call Old Call Entry already read Call recv Call was answered Outgoing Outgoing calls Entry number Number or name of caller Call date and time if set gt page 34 If you press the display key further information is displayed for the entry e g for missed calls the receive connection on which the call was received Use the MAM display key to select the following options Copy to Directory gt Storing a number in the directory page 64 SMS Enquiry Send the number of the entry to SMS information to determine the name of the caller Delete Entry Delete selected entry Delete List Delete all entries in the list Press the talk key J to call the selected caller back Following options are avail able gt Briefly press the talk key J the number is dialled via the send connection of the handset Or gt You want to call back on the connection on which the call was received this connection is displayed if you press the display key Press and hold the talk key J Select the connection from the list Press the DH display key After exiting the call lists all viewed entries are assigned the status old 63 Using directories Using directories The options are Your local handset directory
52. Gigaset A5101P Congratulations By purchasing a Gigaset you have chosen a brand that is fully committed am A F SD A SUSTAINABLE to sustainability This product s packaging is eco friendly PACKAGING To learn more visit www gigaset com GIGASET INSPIRING CONVERSATION MADE IN GERMANY Gigaset A510 IP your high quality accessory Gigaset A510 IP your high quality accessory Congratulations on your purchase of this latest generation Gigaset Your Gigaset can do a lot more than just make calls It s easy to configure your Gigaset thanks to the wizards They help you to configure the VoIP connections for your phone and to assign the receive and send connections to the registered handsets You can perform the configuration with wizards on a handset or PC using the web configura tor of your phone Your Gigaset is a real multi line phone it works like a PABX You can register up to six handsets Assign each handset its own phone number Ethernet port Connect your Gigaset to the Internet and your PC via Ethernet Use your public and private directories on the Internet gt page 67 Update the directory on your Gigaset and your directory on the PC simultaneously Directory for 150 entries Save phone numbers and names to the directory page 64 You can designate important entries as VIPs Very Important Persons VIP calls are then recognised by their ringtone and their background colour gt page 65 If y
53. Gigaset net numbers suffix 9 are automatically dialled via Gigaset net Ifthe VoIP connection assigned to a handset as a send connection is deleted or deactivated the fixed line connection is assigned as the send connection Ifa connection is not assigned as the receive connection to any internal party calls on this connection will not be signalled Setting the base Automatic update for the VoIP provider settings Via the Web configurator of the phone you can activate an automatic version check for the VoIP provider settings provider profiles loaded to your phone page 131 After the first download of the VoIP provider settings your phone will check daily whether a newer version of the files for your VoIP providers is available from the Internet on the configuration server If there is new provider data the idle display on the handset displays the message New profile available The message key flashes G Press the key OK Press the display key to confirm the subsequent prompt i If the system PIN is not 0000 enter the system PIN and press of The new data for your VoIP provider will be downloaded and saved on the phone A profile update will only be started if no other profile or firmware update is taking place at the time Updating the phone firmware Prerequisite The phone is connected to the Internet i e connected to a router gt page 21 If necessary you can update your phone s firmware The
54. IP address not available is displayed Check the plug connection between the router and the base and check the settings on the router Your phone is preconfigured for dynamic assignment of the IP address In order for your router to recognise the phone dynamic IP address assign ment must also be activated on the router i e the router s DHCP server must be activated If the DHCP server cannot or should not be activated you must assign a fixed IP address to the phone gt page 108 If the phone cannot establish a connection to the Internet the message Internet conn not available is displayed The IP server may be temporarily unavailable In this case try to make a con nection again later Otherwise check the plug connection between the router and the modem or DSL connection and check the settings on the router gt Press i to close the VoIP wizard You will then need to call up the wizard later via the menu to configure the IP connection Entering the auto configuration code gt Using the keypad enter the auto configu Enter auto ration code you received from the pro vider max 32 characters conf code If you enter an incorrect character you ree can delete it by pressing the left display 5 IF key gt Press the key below J on the display screen n All data required for VoIP telephony is loaded directly from the Internet to your phone When all the data has been successfully loaded onto your
55. IP address in the handset display by briefly pressing the registration paging button on the base Your phone s IP address can change if you have activated dynamic IP address assignment gt page 108 Warning If one of the four parts of the IP address contains leading zeros e g 002 these zeros must not be entered in the Web browser address field Otherwise the Web browser will not be able to establish a connection to the Web configurator Example The IP address 192 168 002 002 is displayed on the phone 192 168 2 2 should be entered in the address field gt Launch the Web browser on your PC gt Enter http and the telephone s current IP address for example http 192 168 2 2 into the address field of the Web browser gt Press the return key A connection is established to the phone s Web configurator Configuring the phone via the Web configurator Establishing a connection via Gigaset config Prerequisite Your PC and phone are connected to the Internet gt Launch the Web browser on your PC gt Enter the following URL into the Web browser s address field http www gigaset config com gt Press the return key You will receive a message stating that the connection has been forwarded to your phone If several Gigaset phones can be reached via your Internet connection you are asked which of these phones you would like to be connected to After successfully forwarding the connection
56. IP connections open the Web page Settings gt Telephony gt Connections Click on the Edit button next to the list entry for the VoIP connection This opens a Web page with the following areas VoIP Configuration Profile Download Personal Provider Data General data for your service provider Network data for your service provider For detailed information on the areas see the online Help for this web page Open the online Help by clicking on the question mark at the top right of the web page There are various ways of configuring a VoIP connection Some providers support auto configuration with an auto configuration code In this case you merely have to start the configuration assistant Start Configura tion Assistant button It prompts you to enter the configuration code All the required VoIP data is then downloaded into the areas specified above The con figuration is complete Most providers supply provider profiles with the general provider data on the configuration server You can use the configuration assistant to load them to your phone To do this click on the Start Configuration Assistant button The assistant prompts you to select your country and the provider It then loads the provider profile data to the areas General data for your service provider and Network data for your service provider You then have to transfer your personal account data to the assistant In exceptional cases you also h
57. JJ on the display screen 29 First steps Provider Data User Name gt Using the keypad enter the username that you received from your VolP provider Via Back gt Press the key under J on the display screen F Once you have made all the necessary Registering entries the VoIP wizard will try to register the at provider phone with the VoIP provider After successful registration the message IP account is registered appears in the display The connection wizard starts 30 2 Connection wizard First steps The connection wizard enables you to assign previously configured connections fixed line connection Gigaset net and VoIP connections page 50 and gt page 24 to the registered handsets as receive and if applicable as send con nections Receive connections are the phone numbers connections on which you can be called Incoming calls are only forwarded to the handsets for which the rele vant connection is assigned as receive connection Send connections are the connections that you use to conduct external calls The network provider calculates charges based on the send connections You can assign a connection to each handset as a send connection permanently Each connection number of your phone can be both a send as well as a receive connection You can assign each connection to several internal parties as a send and or receive connection Default assignment All configu
58. Off to activate deactivate call waiting gt Press the display key RIEA Call waiting is activated deactivated for all connections to the telephone and all registered handsets To activate deactivate the function for the fixed line connection the phone estab lishes a connection to the exchange to send the relevant code gt After confirmation from the fixed line press the end call key 5 c Call waiting Many Telecommunication providers in Australia and New Zealand offer a Call wait ing service on your Home Phone Line Please speak to your service provider to check if your Home Phone line is activated for this service charges may apply The most common providers instructions for Call waiting are as follows Please note These processes depend on the network provider and are subject to change Australia Telstra To answer an incoming call when you re already on a call or to switch between calls gt Press the Recall key 0 and listen for the dial tone then press 24 To hang up on one call and return to the other 55 Making calls using select services 56 gt Press the Recall key o on your phone and listen for the dial tone then press To reject an incoming call when you are already on a call gt Push the Recall key 0 on your phone and listen for the dial tone then press 0 again For more information please contact Te
59. This service is country specific Gigaset Communications GmbH therefore assumes no guarantee or liability for the availability of this service The service may be discontinued at any time Opening an net directory Yellow Pages Prerequisite The handset is in idle status m Press and hold Or Et gt amp Online Contacts This opens the list of online directories Provider specific names appear in the display f Select a directory net directory or Yellow Pages from the list and press IJJ This establishes a connection to the net directory or the Yellow Pages 67 Using directories 68 If there is only one net directory available a connection is immediately established if you press and hold down the control key J Please note Calls to a net directory are always free of charge Searching for an entry Prerequisite You have opened a net directory Yellow Pages gt You can enter data in the following fields Surname Net directory or Category name Yellow Pages Enter the name part of a name or the category max 30 characters City Enter the name of the city location in which the party you are search ing for lives max 30 characters Or Enter number Enter the number max 30 characters gt Press the display key JJ to start the search You must make an entry in Surname or Category name and in City or in Enter number Searching by number is only possible if supported by the
60. ad of holding the handset to your ear you can put it down for example on the table in front of you For example this allows others to partici pate in the call m Please note Inform your caller before you use handsfree mode so that they know a third party may be listening During a call activate or deactivate handsfree mode A Press the handsfree key Each key press switches between earpiece and handsfree mode If handsfree mode is activated the key is lit up If you wish to place the handset in the charger during a call gt Press and hold the handsfree key while placing the handset in the charger and for a further 2 seconds For instructions on adjusting the loudspeaker volume see gt page 103 Muting the handset 52 You can deactivate the handset s microphone during an external call including during a conference or when call swapping the other parties cannot hear you but you can still hear the other party Prerequisite you are conducting an external call D Press right on the control key to mute the handset The display shows Microphone is switched off Press the C key again to unmute the microphone If a second call call waiting is received in mute mode this is signalled acoustically as usual However it is only shown on the display once the microphone has been unmuted m Please note In mute mode all keys on the handset are deactivated with the exception of the The u
61. adband Internet access 160 Broadband voice codec 132 164 BULONS rei ceisaeeatins pdanegoahiokis MOGs 124 C Call ACCEPTING sis sace dea i i iania 47 ONGING sereen niaii a e e 46 intemal oiee e a ed ev 97 transferring cece eee eee 59 transferring connecting 59 98 99 Call display name from online directory 49 Call divert ccc ccc cece 53 160 Gigaset net eee eee ee 53 135 Call duration 0 cee eee eens 45 Call forwarding ee eee eee 161 Calblists ctsceeeues eerie et Eai A 62 Call swapping 0 00 58 160 Call waiting 04 55 160 161 accepting rejecting 57 activating deactivating 55 external call 0 eee eee eee 55 internal call 2 eee eee eee 98 Calling entering IP address 46 from online directory 69 from Yellow Pages 2 0006 69 Gigaset net cee ee eee eee 73 75 internal fccaieescgctucie nenii sinea 97 UNKNOWN 20 e eee eee eee eee 53 Calling Line Identification 48 Certificate error 0 ccc ee eee 23 86 CE tess cea ire ates xleceb T bia e dee ee 161 Changing dialling mode e0 eee 115 display language 16 101 earpiece VOIUME 0c eee ee 103 handsfree volume 206 103 internal numbers 46 100 name of handset
62. ains power supply Starting a function When the handset is in idle status gt Press the display key briefly The submenu opens and the function is performed Activating deactivating auto answer If you activate this function when you receive a call you can simply lift the handset out of the charging cradle without having to press the talk key EIT gt Settings gt Telephony gt Auto Answer OK Press the display key on Changing the handsfree earpiece volume You can set the volume for handsfree mode and earpiece mode to five different lev els In idle status 4 gt Call Volume Earpiece Volume Handsfree Volume Select and press K Set the volume e g volume 3 aall__ OK Press the display key to save the setting During a call via the earpiece or in handsfree mode 4 Press the control key to open the menu for setting the volume Set the earpiece or handsfree volume by pressing The setting will automatically be saved after approximately 3 seconds or press the display key 103 Handset settings Please note You can also set the call volume using the EIT gt Settings gt Audio Settings menu Changing ringtones 104 Volume You can choose between five volumes e g volume 3 a__ and the cre scendo ring volume increases with each ring 6 _____d Ringtones You can select from a list of pre loaded ringtones and melodies You can set differe
63. ase is connected to a router or a PC gt page 21 An IP address is required in order for the LAN to recognise your phone The IP address can be assigned to the phone automatically by the router or man ually Ifthe address is assigned dynamically the router s DHCP server automatically assigns an IP address to the phone The base s IP address can be changed according to router settings With manual static assignment you assign a static IP address to the phone This may be necessary depending on your network configuration e g if your phone is connected directly to a PC Please note To assign the IP address dynamically the DHCP server on the router must be activated Please also read the user manual for your router Em gt F Settings gt System gt Local Network i If the system PIN is not 0000 enter the system PIN and press of gt You can enter data in the following fields IP addr type Select Static or Dynamic For IP addr type Dynamic The fields IP address Subnet mask DNS server and Default gateway show the current settings that the phone obtained from the router These settings cannot be changed For IP addr type Static You must manually define the IP address and the subnet mask for the phone as well as the default gateway and DNS server in the following fields For IP addr type Static Setting the base IP addr 1 2 Enter the first two components of the IP address that i
64. ave to adjust the settings in the Network data for your service provider area to suit the settings for your router If you cannot hear the caller on an outgoing call you may have to switch between outbound proxy server mode and STUN use In the sent data packets the STUN or outbound server replaces the private IP address of your phone with its public IP address If you operate your phone behind a router with symmetric NAT STUN cannot be used If you are sometimes unavailable for incoming calls you may have to adjust the value in NAT refresh time If you have not activated port forwarding or set up a DMZ on the router for the phone an entry in the routing table for the NAT in the router is required to make the phone available The phone must confirm this entry in the rout ing table at certain intervals NAT refresh time so that the entry stays in the routing table There is no provider profile for your provider If this is the case you must change the settings in the Personal Provider Data General data for your service provider and Network data for your service pro vider areas yourself Your VoIP provider will supply you with this data Configuring the phone via the Web configurator Activating deactivating automatic check for provider profile updates updating profiles To activate deactivate the check or start the search open the web page Settings gt Telephony gt Connections You have the following options Acti
65. ber is dis played if the total number of hits gt 99 2 Two lines containing the name industry sector phone number shortened if necessary If a fixed line number is not available the mobile number if available is displayed You have the following options gt You can scroll through the list with gt Press the display key MEY Displays the full details of the entry name category where applicable address telephone numbers You can scroll through the entry with Use A to access the following options Refine Search Refine search criteria and restrict hit list page 70 New Search Start a new search Copy to Directory Copy an entry to the local directory If an entry contains several numbers they are displayed in a selection list A new entry is created for the selected number The surname is transferred to the Surname field of the local directory Copy to Private NetDir Transfer the selected entry to the private net directory The private directory and net directory must be provided by the same provider Depending on your provider you can add a nickname to the entry in your pri vate directory Calling subscribers Prerequisite A hit list is displayed gt Select the entry and press the talk key If the entry only contains one phone number this is the one that is dialled A list of numbers appears if there is more than one number gt Using amp select a number and press the E display key
66. can also differ in range and structure Range Local networks LAN or wide area networks WAN Structure Infrastructure network or ad hoc network Network subscriber Devices and PCs that are connected to each other in a network e g servers PCs and phones O Outbound proxy Alternative NAT control mechanism to STUN and ALG Outbound proxies are implemented by the VolP provider in firewall NAT environments as an alternative to SIP proxy servers They control data traffic through the firewall Outbound proxy and STUN servers should not be used simultaneously See also STUN and NAT P Paging handset search Base function for locating the registered handsets The base establishes a connection to every registered handset The handsets start to ring PIN Personal Identification Number Protects against unauthorised use When the PIN is activated a number combination has to be entered to access a protected area You can protect your base configuration data with a system PIN 4 digit number combination Port Data is exchanged between two applications in a Network via a port 167 Glossary Port forwarding The Internet gateway e g your router forwards data packets from the Internet that are directed to a certain Port to the port concerned This allows servers in the LAN to offer services on the Internet without you needing a public IP address Port number Indicates a specific application of a Network subscriber De
67. ccess 91 entering number 56 90 T EE E A gee enone tends 92 Network MB see Network mailbox Night mode see Time control Notification incoming e mail 46 86 Notification via SMS 008 82 Number copying to directory 67 displaying caller s number CLIP 48 entering number of network MAUI BOX a sos 4 eines Bekins ehh 90 entering with directory 67 saving in the directory 64 Number display withholding 53 O ON OPP KEY e ia id aa 6 Online directory 0 eee eee 67 selecting cece cece ee eens 138 Operation setting up the phone 11 OPTIONS 066s eed eee ee ones Sateen Bee s 123 Order in directory 0e ease 64 Outbound proxy eee eee eens 167 Outside line code 005 115 P PABX connecting base 08 115 pa ses iore i EE ese cede eles 116 saving access COde 00 115 setting dialling mode 115 setting recall 2 cece eee 115 SMSe e oee Nene ate dstieaien tease 84 switching to tone dialling 116 Package contents ee eee 11 PAGING iscack eee nes aaa 9 97 167 Pause after access code 006 116 after line seizure 6 116 after recall key 00005 116 PC address book entries transferring to directory 139 PC to Web configurator
68. ceive connections is displayed one more time for you to check Press the display key JA to confirm the assignment The send connection currently set for the INT 1 handset is displayed Phone send calls via Phone Change gt Press the display key J if you do not wish to change the setting Skip the following step gt To change the setting press the dis play key OHTA First steps f If the handset is to make calls via a differ INT 1 ent connection phone number gt Press right on the control key O send calls via repeatedly until the required connec tion is displayed in the example IP1 lt 4 IP1 e gt Press the display key JJ to save the settings The connection selected here is used as the standard send connection on this handset if you briefly press the talk key after entering the number You always have the option of selecting another connection to set up a call If you press and hold the talk key J a list with all available connections is displayed for selection gt page 44 Instead of a specific standard send connection you can also assign Select at each call to the handset Each time you make a call you then have to select the connec tion you wish to use on this handset page 45 If other handsets are already registered to the base you are requested to assign send and receive connections for the handsets The following is shown in the dis play Assign co
69. ch the function on or off Y on n gt Press the key below Eff on the display screen to jump back to the previous menu level or Press and hold the end call key to return to idle status 40 Menu tree Menu tree The menu entries are divided into sections The page numbers refer to the rel evant description in the user guide To open the main menu press the MAM display key when the phone is in idle mode ina SMS Write Message Incoming Outgoing Settings Service Centres Select Services Notification Status Report Withhold No Next Call Call Divert Int Phone IP1 IP2 IP6 Call Waiting Withhold No All Calls Transfer ECT The VoIP connections configured on the phone are displayed gt page 76 gt page 81 gt page 77 gt page 83 gt page 82 gt page 77 gt page 57 gt page 55 gt page 53 gt page 59 41 Menu tree aS Online Contacts Gigaset net Online Directory Yellow Pages Prv NetDir Alarm Clock Activation Wake up time EX Voice Mail Play Messages Net AM Fixed Line Net AM IP1 Net AM IP6 Network Mailboxes Net AM Fixed Line Net AM IP1 Net AM IP6 Set Key 1 Net AM Fixed Line Net AM IP1 Net AM IP6 42 gt page 72 gt page 67
70. cipant and have set up an internal conference call or during an internal call you have accepted an external waiting call You have the following options Swap between both participants gt Use to switch between the participants call swapping Set up a conference call gt Press the display key to establish the conference call Ending a conference call gt Press the display key to return to call swap mode Or gt Ifan internal participant presses the end call key the other handset remains connected to the external participant Changing the name of a handset The names INT 1 INT 2 etc are assigned automatically on registration You can change these names The name must be no longer than 10 characters The changed name is displayed in every handsets list gq Open the list of handsets Your own handset is indicated by lt m Select handset Menu Open menu Rename Select and press JA ui Enter the name OK Press the display key 99 Using multiple handsets Changing a handset s internal number A handset is automatically assigned the lowest free internal number from 1 6 dur ing registration If all numbers are in use then the number 6 is overwritten as long as this handset is in idle status You can change the internal numbers of all regis tered handsets 1 6 100 ral Menu Open the list of handsets Your own handset is indicated by lt Open menu Assign Handset No Fs O
71. ckly accessing functions 0 cece cee e cence eee eee n tenet een eeeee 102 Activating deactivating auto answer cee eee eee ee eect nent eee eaes 103 Changing the handsfree earpiece volume 0 eee e cence eee eee e tees 103 Changing ringtone Sessien aa a cs cee piatened eee idee ence tute 104 Restoring the handset default settings 0 cece cece cence eee eee eeee 106 Setting the base i oideccis sass Vals walle cies Sais eisiedie wis eels ob EEEa ace 107 Setting the date time eee cece cence eee ene n een teen e ene eaes 107 Protecting the telephone from unauthorised access 0 cece eee eee 107 Activating deactivating music on hold cece ee cee eee cence neces 108 Setting the base s IP address in the LAN 0 ce cee ee eee e teen eee eeees 108 Configuring VoIP connections assigning send and receive CONNECTIONS Gass Bie see tice he eae eae ats antares seem dees dae O aa 110 Automatic update for the VoIP provider settings cecee ee eee eee 111 Updating the phone firmware 06 e cece eee cent ee ene e eee eenenee 111 Repeater SUP POrt isis sire scalar ees eae ihe btn odd sd daaaan ever sakes ane DEELS 112 Restarting the base cece eee cece nee eee eee ene e teen eeeeeeenenee 113 Resetting the base to the default settings cece cece cece eee ee eens 113 Checking the base MAC address 0 cece eee cece cence ene eneeeeee
72. connecting 118 Personal Identification Number 167 Phone Setting UD sanes iraia Kakeiviele ale Seba 11 Phone number display notes 49 Phone number display withholding 53 Phone number withholding 53 PN nsira net ead Sark en eek suede 167 Pin connections eee eee 158 PIN changing eeee eee ee 108 Portae ee Seat dats aitactea baie naa 167 Port forwarding eeee eee 168 Port number eee e eee eee 168 Power adapter cece eee e eens 10 Power consumption base 157 Preferred DNS server 109 Prepare dialling 08 168 Private IP address 2000 168 Protocolli esrtas eaae ane 168 POX aes enie E n ES i i 168 Proxy Server eee eee eee eee eee eee 168 Public IP address 2 000 168 Q Quality of Service 00 168 Questions and answers 146 R R key function for VoIP 20085 137 RAM eaei ocean gue men alayele tone aa ys 168 Random Access Memory 168 Range EdC reee daneen titas ee ae 93 Read Only Memory 2 0005 169 Recall vc atencia dus tanercaeh neces whores 115 Recall key 0c cee eee eee eee 6 116 Receive number display on the handset 48 Reception booster see Repeater Redial s 3 deacrcsiseuyiedeteeneackaes 60 Reducing radiation 4 93 Reducing transmission power
73. cope of delivery will be de registered Please note For instructions on re registering the handsets after a reset where applicable gt page 96 gt Remove the cable connections from the base to the router gt page 21 and fixed line gt page 19 gt Remove the base power adapter from the socket gt page 19 gt Press and hold the registration paging key while you plug the power adapter back into the power socket gt page 9 gt Keep pressed the registration paging button for at least 10 seconds gt Release the registration paging button The base has now been reset Checking the base MAC address 114 Depending on your network configuration you may have to enter your base MAC address in your router s access control list for example You can check the MAC address on the handset In idle status Menu Open menu O14 j Ou 5 2 asc Ou Press keys in sequence The MAC address is displayed Back Return to idle status Connecting the base station to the PABX Connecting the base station to the PABX The following settings are only necessary if your PABX requires them see the PABX user manual You cannot send or receive SMS messages on PABXs that do not support Calling Line Identification Recall fixed line Setting recall Your phone is preset for operation on the main connection For operation on a PABX you may
74. ctivated gt Check the base power adapter page 19 4 The firmware is currently being updated gt Please wait until the update is complete 5 Handset has not been registered with the base or has been de registered gt Register the handset page 96 The handset does not ring 1 The ringtone is switched off gt Activate the ringtone page 105 2 Call divert set for All Calls gt Deactivate call divert gt page 53 3 The connection on which the call is received is not assigned to the handset as a receive connection gt Change the assignment of receive connections gt Web configurator page 133 4 The phone only rings if the phone number has been transferred gt Activate the ringtone for unknown calls page 105 You cannot hear a ringtone dialling tone from the fixed line The phone cord supplied has not been used or has been replaced by a new cord with the wrong pin connections or the phone cord may be defective gt Please always use the phone cord supplied or ensure that the pin connections are correct when purchasing from a retailer page 158 Customer service amp product warranty Australia and New Zealand The connection always terminates after approx 30 seconds Repeater activated deactivated page 112 gt Activate deactivate the handset page 38 Some of the select services do not work as specified Features are not activated gt Query with the network pro
75. d format 00 ccc cece eee ee 140 VCR TOs sos hua e nda Weaselneiate ews 139 Version check automatic cee ee eee ee 131 142 Voice over Internet Protocol 171 Vol Pre seansni es ates he wakeduisgea ten 171 configuring account first 29 loading provider data 28 show called party s number 46 status codes table 151 VoIP provider cece eee een ees 171 downloading data 28 selecting ss f cci eee cee erence 28 VoIP status messages status codes table 0 151 VoIP user data entering connection wizard 29 Volume CAarPlOCO fi Teee ada Ree ee ees 103 handset handsfree volume 103 PIM GTOMG sic eni avs rnesa aAa 104 speaker aces seccae ea ears teeta Uae 103 Index W WAN itt od oes E R r a tee 172 Web configurator connecting with PC 118 de registering e sees 121 DTMF signalling for VoIP 136 interface language 120 MENU eraras 5 eeen 126 Web page S r CTUTE 2 cece cee eee eee 122 Wide Area Network 045 172 Withholding phone number display 53 suppressing speech pauses VoIP 132 Withholding number 53 Working area 0c eee cence 123 Writing SMS cece ee ee eee 76 Writing and editing text 159 Y Yellow Pages eec cece eee eeeee 6
76. d line VoIP or mobile number for every connection When Select All Calls No Answer When Busy All Calls Calls are diverted immediately i e no more calls to this connection are signalled on your phone No Answer Calls are diverted if no one accepts the call within several rings VoIP only When Busy Calls are diverted when your line is busy VoIP only Send Press the display key For diverting calls from the fixed line A connection is established to the telephone network to activate deactivate call divert gt After confirmation from the fixed line press the end call key c Please note Diverting calls to your phone numbers can result in additional costs Please consult your provider Diverting calls internally You can divert the signalling of all incoming external calls for your handset to another handset LEM gt Select Services gt Call Divert Int Select and press 4 gt You can enter data in the following fields Status Press right left on the control key to activate deactivate call divert To handset Press right left on the control key to select the target handset No HS is displayed if internal call divert has not been set previously or if the pre viously set handset is no longer registered Ring delay If you prefer to have a delay before the call is diverted select the length of the delay at this point None 10 sec 20 sec or 30 sec If you select None the call
77. deactivated and then repeated after 5 minutes After the second repetition the wake up call is deactivated completely 95 Using multiple handsets Using multiple handsets Registering handsets You can register up to six handsets to your base You must initiate registration of the handset on both the base and on the handset Both must occur within 60 seconds gt On the base Press and hold at least 3 seconds the registration paging key gt On the A510H handset for other handsets see Notes gt Press the display key Regist or TEM gt Settings gt Registration Register Handset gt Enter the system PIN the default is 0000 and press fed This creates a connection to the base but it may take some time Successful registration is shown on the display Adjust the handset s setting using the F Settings menu item gt page 24 m Please note If six handsets are already registered with the base all internal numbers occupied then the registered handset with internal number 6 INT 6 is replaced by the new handset If this attempt is not successful e g because the handset INT 6 has an active connection to the base e g a call ora menu access a corresponding message is displayed You should start the registration procedure for other Gigaset handsets and handsets of other GAP enabled devices in accordance with the respective operating instructions To make available the Gigaset net directory to the other G
78. ded together with the general VoIP provider data saved to your base and displayed under Network Mailb gt Press the display key fed You have selected the fixed line network connection m Enter or change the phone number for the network mailbox if neces sary OK Press the display key You cannot activate deactivate the network mailbox for the fixed line network con nection via the handset For instructions on activating deactivating the network mailbox see the information provided by the network provider Using the network mailbox Configuring a network mailbox for fast access With fast access you can dial a network mailbox directly Assigning key 1 changing assignment Fast access settings are handset specific You can assign a different network mail box to key on each registered handset No network mailbox is preconfigured for fast access in the default settings Leo Press and hold key Or Em gt G3 Voice Mail Set Key 1 The list of VoIP connections and the fixed line connection assigned to the handset as receive connections is displayed Net AM Fixed Line is displayed for the fixed line and Net AM IP1 to Net AM IP6 for the VoIP connections m Select entry and press 4 on If a number is already stored for this network mailbox fast access is activated immediately Press and hold the end call key idle status If no number is saved for the network mailbox y
79. ded for All received SMS messages are displayed on all handsets SMS messages that could not be sent due to an error New SMS messages are signalled on all Gigaset handsets by the Micon on the dis play and an advisory tone Opening the incoming list with the amp key Press the message key The incoming list is displayed with the number of new entries 1 and the number of old read entries 2 example SMS 1 002 003 bok Ook SMS text messages Open list with fg An entry in the list is displayed with the number status old or new and the date of receipt example New 02 1234567890 28 06 08 34 Read Menu Opening the incoming list via the SMS menu Et gt XA SMS gt Incoming Reading or deleting SMS messages gt Open the incoming list then f Select SMS Press the display key to read the SMS message Scroll through the SMS messages using J After you have read a new SMS its status changes to old Or delete the SMS with AM gt Delete Entry gt i Changing the character set gt Reading an SMS Menu Press the display key Character Set Text is shown in the selected character set Deleting the incoming list gt Open the incoming list Menu Open menu Delete List Select press JJ and confirm with 4 All new and old SMS messages in the list are deleted 81 SMS text messages Replying to or forwarding SMS messages gt Reading an SMS Menu Press the d
80. displayed once Then only the digital clock is dis played The display of the text information is started again when New information is received You remove the handset from the charger or place it in the charger You press any key on the handset The display backlight switches itself on You can collate the text information as required Info services page 138 The default setting is the weather report 101 Handset settings Please note If you have set the screensaver Live Ticker and you want to make a call or change settings on the handset you may if necessary need to repeat the first key press e g press the IM key twice to open the main menu The first key press activates the display of text information The screensaver is not displayed in certain situations e g during a call or if the handset is de registered If the screensaver is concealing the display press the end call key briefly to show the idle display with time and date Configuring the display colour and contrast LAM gt Settings gt Display You have the following options Colour Schemes You can view the display backlight in different colours Four colour schemes are available Contrast Nine contrast settings are available Quickly accessing functions The function open the redial list is preset on the left display key of your handset You can change the configuration i e assign a different funct
81. dset direc tory Example of an entry in vCard format BEGIN VCARD VERSION 2 1 N Smith Anna TEL HOME 1234567890 TEL WORK 0299123456 TEL CELL 0175987654321 E MAIL anna smith com BDAY 2008 12 24T11 00 END VCARD Activating deactivating the display of new messages with the flashing message key For each handset you can define the type of new messages for which the LED of the message key a should flash You can activate deactivate the flashing of the message key for the following mes sage types separately Missed calls SMS eMail Network Mailboxes You can change the settings on the Web page Settings gt Messaging gt MWI Light Configuring the phone via the Web configurator Making country location specific basic settings entering the area code If you use VoIP to make a call to the fixed line you may also have to dial the area code for local calls depending on the provider You can avoid having to dial your own area code by Entering the complete area code with international code in the telephone con figuration for the location in which you are using the phone and Defining per option that the local area code is automatically prefixed to every number dialled that does not start with 0 even for numbers from a list or the directory These settings are on the Web page Settings gt Management gt Local Settings Saving and restoring system settings Once you have configured your base and after each
82. e 66 Stal Key acs cuneied wees of eaee seen 6 talk key 20 cece eee eee eee eee eee 6 181 L LAN gchar 2he ae RRS ea 166 Language display cece eee eee eee 16 101 Web configurator 120 HIQUIO SS check E AE riobeatan 156 157 List call lists ah cela dace eal clone ceed a are 62 e mail notifications 0 87 handsets cece cece cece eee eee 36 missed Calls 0c cece eee eee 62 network mailbox 005 61 92 SMS draft message list 77 SMS incoming list 61 80 LISTS EAE E nd ais aefenie See aS 123 Local Area Network 000008 166 Local communication ports 137 Local IP address c cece eee 166 Local SIP port eee e eee eee 170 Locating handset cece cece e cece e eee 97 Lock activating deactivating keypad lock al kt cde usta hea aeas 38 M MAC address c cece eee enn 166 checking eee e cece eee eee 114 Making calls accepting acall 00 47 xteiMal isis toc aided dawawda cas 44 intemal 20 0 0d4 ses nas eee ds weer 97 Manual redial cece eee 60 Maximum Receive Unit 166 Maximum Transmission Unit 166 Mb PSiisec d odd n E ended E EER 166 Media Access Control 0005 166 Medical equipment 64 10 Menu end TONG sc tin teed aaa 106 OPENING egs irera oem s aaa 36 1 2
83. e and the base is restarted A firmware update lasts around six minutes The duration also depends on the bandwidth of your DSL connection Enabling disabling the automatic version check When the version check is enabled the phone checks on a daily basis whether the Gigaset configuration server has a new version of the phone firmware If the telephone is not connected to the Internet at the time when the check is to be performed e g because the router is disabled the check is performed as soon as the phone is reconnected to the Internet If a new version is available a message to this effect is shown on the display of the registered handsets You can start the update of the firmware on one of the handsets Downgrading firmware You have the following options You can reload the firmware version that was loaded before the last update on the base You can reload the firmware version that was loaded by default onto the phone The selected firmware is reloaded onto the phone and the current firmware is overwritten Configuring the phone via the Web configurator Displaying the status of the phone and its connections The Status tab displays for example the following information Status gt Device IP and MAC address for the base Version of the firmware currently loaded The version is shown in the following format aabbbxxyyyzz aa denotes the phone s product variant bbb is the version of the firmware and xx the sub version yyy
84. e info services for your phone To do this you must activate the Activate Info Services option on the Web con figurator page Settings gt Info Services You can configure your personal info services which are available in the Live Ticker screensaver or in the info centre on the Gigaset net Web Portal How you get access to the Gigaset net Portal URL and personal access data you will also find on this Web configurator page Online directories The access data to the public online directories of different providers are saved on the base You can save the access data of one additional provider on your base From the list of saved online directories select those as many as you like that you want to use on your phone The list of the activated selected online directories is displayed on your Gigaset A5120H handset if you press and hold down on the Q control key You can select to display the name under which the caller making an incoming call is saved in one of the online directories in the call display and in the call list Select the provider in whose online directory you wish to search for the name or deactivate the function You can change the settings on the Web page Settings Directories gt Online Directory Managing the synchronisation of the base with a time server By default your phone is configured so that the date time is transferred from a time server on the Internet Changes to the settings for the time s
85. e multiple handsets registered to the base you can make internal calls free of charge Calling a specific handset J Initiate internal call m Enter the number of the handset Or J Initiate internal call m Select handset J Press the talk key Calling all handsets group call J Press and hold Or J Initiate internal call Ex Press the star key Or J Initiate internal call Call All Select ta Press the talk key All handsets are called 97 Using multiple handsets 98 Ending a call T Press the end call key Transferring a call to another handset making an internal consultation call You are talking to an external participant and can call an internal participant at the same time to forward the call or to consult KE Open the list of handsets The external participant is put on hold m Select a handset or Call All and press J When the internal participant does not answer End Press the display key You are reconnected with the external partici pant When the internal participant answers If necessary announce the external call Either D Press the end call key The external call is transferred to the other hand set or Menu Open menu End Active Call Select and press JJ You are reconnected with the external partici pant When transferring a call you can also press the end call key before the internal participant answers If the inte
86. e note If you have selected a VoIP connection and the attempt to transmit the SMS messages fails the SMS is stored in the incoming message list with error sta tus Even if you have activated the Automatic Fallback to Fixed Line option Web configurator page 133 your telephone will not attempt to send the SMS via the fixed line Ifthe selected send connection is deleted from the configuration the fixed line connection in the configuration is used 83 SMS text messages Sending an SMS via another SMS service centre gt gt Activate the SMS service centre 2 3 or 4 as the active send service centre Send the SMS This setting only applies to the next SMS to be sent Thereafter the setting returns to Service Centre 1 SMS on a PABX You can only receive an SMS when Calling Line Identification is forwarded to the extension of the PABX CLIP The CLIP of the phone number for the SMS cen tre is evaluated in your Gigaset Depending on your PABX you may have to add the access code outside line code before the number of the SMS centre If in doubt test your PABX e g by sending an SMS to your own number Once with the access code and once without For dialling access code in front of the SMS service centre numbers automati cally gt page 116 When you send SMS messages your sender number may be sent without your extension number In this case the recipient cannot reply to you directly S
87. ea nie herein wie neat 51 132 G 722 broadband language codec 132 EAA ciah ainis Sree ecoh T 132 G29 ik incahe dca rs eeae se wean es 132 Gateway ec eee cece cece eee eee 164 Gateway provider 00 164 General troubleshooting 146 Gigaset config 118 119 Gigaset HDSP see HDSP Gigaset net 0 eee eee eee ee eee 50 Call divert c cece eee ee 53 135 calling subscriber 73 75 changing deleting own name 74 directory ccc cece e eee ee eens 72 echo Service eee cece ee eee eee ee 50 entering Name eee ee eee 74 searching for subscribers 72 Global IP address 0000 164 Global System for Mobile Communication 165 Group Call cece cece eee ne eens 97 GSM inte st tden aa a ns 165 H Handset activating deactivating 38 changing internal number 100 changing name 0 20ee 99 contact with liquid 157 de registering ce ee ee ee 96 display language 16 101 earpiece VOIUME 0 cee eee 103 handsfree volume 05 103 idle status ec eee eee ee ee eee 37 EEEE een en oem ey 36 PAGING eee eee ee wena tee een 97 registering cece cece cece eee 96 registering another Gigaset 96 restoring to default settings 106 searching for ecee eee ee 97
88. ed Zone DMZ describes a part of a network that is outside the firewall A DMZ is set up as it were between a network you want to protect e g a LAN anda non secure network e g the Internet A DMZ permits unrestricted access from the Internet to only one or a few network components while the other network components remain secure behind the firewall DNS Domain Name System Hierarchical system that permits the assignment of IP addresses to Domain names that are eas ier to memorise This assignment has to be managed by a local DNS server in each W LAN The local DNS server determines the IP address if necessary by enquiring about superordinate DNS servers and other local DNS servers on the Internet You can specify the IP address of the primary secondary DNS server See also DynDNS Domain name Name of one of several web server s on the Internet e g Gigaset net The domain name is assigned to the relevant IP address by DNS DSCP Differentiated Service Code Point See Quality of Service QoS DSL Digital Subscriber Line Data transfer technology that allows Internet access with e g 1 5 Mbps over a conventional tel ephone line Prerequisites DSL modem and the appropriate service offered by the Internet pro vider DSLAM Digital Subscriber Line Access Multiplexer The DSLAM is a switch cabinet in an exchange at which all subscriber connectors converge 162 Glossary DTMF Dual Tone Multi Frequency D
89. ed in three ways By ringing by a display on the screen and by the flashing talk key Please note Only calls to the receive connections assigned to the handset are signalled The following applies in particular if VolP connections are configured on your base Ifyou have not explicitly assigned the receive connections on your phone all incoming calls are signalled on all registered handsets As standard all avail able connections are assigned to all handsets as receive connections Ifyou have performed an explicit assignment between handsets and receive connections but not assigned one connection to any handset as the receive connection calls on this connection will not be signalled on any handset Ifa call cannot be assigned to any connection on the phone this call is sig nalled on all handsets e g a connection established via an IP address You can answer the call by gt Pressing the talk key gt Ifthe handset is in the charger and the Auto Answer function is activated page 103 the handset automatically accepts the call when you remove it from the charger gt Fora call to the fixed line connection press the taal display key To deactivate the ringtone press the REIA display key You can accept the call as long as it is displayed on the screen If you press the end call key or the ited display key a call to a VoIP connection is rejected If you press the end call key for a call t
90. educe the transmission power as follows 1 Reducing the range to decrease transmission power by up to 80 Many apartments business premises offices etc do not need the maximum range If you deactivate the Eco Mode setting transmission power during a call is reduced to 80 at half the range EIT gt Settings Eco Mode OK Press the display key M range reduced Display icon for reduced range gt page 34 2 Deactivating the DECT wireless module in idle status Eco mode You can deactivate the wireless signal output from the base completely in idle sta tus via the Eco Mode setting EM gt Settings Eco Mode OK Press display key M no radiation When the wireless module is deactivated the idle display shows the icon instead of the signal strength icon 93 ECO DECT 94 Please note To benefit from Eco Modet all registered handsets must support this func tion The wireless connection is established automatically for incoming or outgo ing calls only This causes a connection delay of approx 2 seconds Handsets need to listen in to the base i e scan the surrounding area ona regular basis to enable them to establish a connection to the base quickly in the event of an incoming call This increases power consumption and there fore reduces the handset s standby time and talktime When Eco Modet is activated no radiation the handset does not display a range indicator range warni
91. el gt With the handsetin idle status press the display key MIAM or right on the control key C to open the main menu The functions in the main menu are displayed in the form of a list with names and icons example on the F right Settings Selecting a function gt You can scroll between functions using the control key The selectable function is shown in the dis play Back 01 4 gt Press the display key J or right on the control key G to select the displayed function This opens the corresponding submenu and the first entry is dis played If you press the display key EAZ or briefly press the end call key the display returns to idle status Submenus The functions in the submenu are displayed with the corresponding names Selecting a function gt You can scroll between functions using the control key The relevant function is shown in the display gt Press the display key JJ to select the displayed function This opens the corre sponding submenu and the first entry is displayed Briefly press the display key EEZ or the end call key to return to the previous menu level or cancel the operation Any settings you have not confirmed by pressing JJ will be discarded Returning to idle status From any point in the menu gt Press and hold the end call key or gt Do not press any key after 2 minutes the display will automatically revert to idle status An example of the dis
92. elephony You can define your own dialling plans in the Dialling Plans area on the Web page Settings gt Telephony gt Dialling Plans You can specify the following dialling plans You can define a connection fixed line or a VoIP connection for specific phone numbers that are always used to dial these phone numbers and therefore for billing If you enter just a few digits e g local area national or mobile network code any call to a number beginning with these digits will be made via the selected connection Ifyou block specific phone numbers your phone will not establish any VoIP con nections to these numbers e g 0190 or 0900 numbers These dialling plans apply to all registered handsets The send connection settings are inactive when you dial numbers that are governed by a dialling plan You can activate and deactivate the dialling plans as required 133 Configuring the phone via the Web configurator 134 Please note Dialling plans are not effective if you have assigned the line selection to a dis play key on the handset and you explicitly choose a send connection from the list of available connections before dialling However if a block is set in the dial ling plan this takes effect for VoIP connections but not fixed line connections Tips Compare the rates for long distance calls especially for international calls offered by your fixed line and VoIP providers and determine which con
93. ence ete eee eee e nee eeeeeenees 89 Using the network mailbox ccc cece cece eee e eect eee eeeneee 90 Activating deactivating network mailboxes entering numbers 90 Configuring a network mailbox for fast access cece cece eee eee ees 91 EGO DECT sonaire stints 255 EEE RE EG in Soo wie win Siete g ie te wie ete Mie ates dies 93 Reduced transmission power radiation 0c ccc e cece cece ence encase 93 Using the handset as an alarm clock cece eee eee eee ee eee 95 Using multiple handsets cece cece e eee cece cence eeeees 96 Registering handsets 0 cece eee eee eee ee eee eee e ene en eee eeeee ence 96 De registering handsets cece eee e eee cece eee eee e teen eeeeeenees 96 Locating a handset paging cece eee ect e eee e eee e ene eneeeeenes 97 Making internal Calls pear ncaece cage aie tees ons dean te tdas tegatana E EARE 97 Changing the name of a handset 0c cece cence eee e eee eee eeeeee 99 Changing a handset s internal number 00 ccc e eee ee eee e ences 100 Contents Handset settings seess esio ceucers sis oc denn aso aaen Seige d seals sis 101 Changing the display language 0 cece eee e cece e eee e ete eneeeeeeee 101 Setting the display screensaver ce cece cee e eee n teen teen cee eaee 101 Configuring the display colour and contrast cee cece eee e ee eee eee 102 Qui
94. end call key to return to the hitlist Further information about the Gigaset net service data saved can be found at www gigaset net privacy policy If there is no existing entry with this name in the Gigaset net directory the name is saved A message to this effect is displayed The handset switches to idle status If there is already an entry with this name or the entered name contains impermis sible characters you are requested to enter a different name If an entry was created successfully in the Gigaset net directory the message Saved is displayed Please note If you delete the name your entry is deleted from the directory You are no longer visible to other Gigaset net subscribers However you can still be reached via your Gigaset net number For instructions on displaying the number gt page 154 You can also enter edit your Gigaset net name via the Web configurator Calling a Gigaset net subscriber You can call a Gigaset net subscriber directly via the Gigaset net directory see above or via their Gigaset net number rE Q Enter the Gigaset net number including the 9 or select it from the local directory Press the talk key Every number ending with 9 is dialled via Gigaset net 75 SMS text messages SMS text messages You can use your telephone to send and receive SMS messages via the fixed line and VoIP You must specify the line via which SMS a
95. ending and receiving SMS on ISDN PABXs is only possible via the MSN number assigned to your base Activating deactivating SMS function If you deactivate the SMS function you cannot send or receive any further SMS messages with your phone The settings you have made for sending and receiving SMS messages e g the numbers of the SMS service centres and the entries in the inbox and draft lists are saved even after deactivation Menu Open main menu 84 a j Ou 5 2 asc 6 mol Enter the digits OK Deactivate the SMS function Ook Activate the SMS function default setting SMS text messages SMS troubleshooting Error codes when sending EO Calling Line Identification permanently restricted CLIR or Calling Line Identification not activated FE Error occurred during SMS transfer FD Connection to SMS centre failed see self help Self help with errors The following table lists error situations possible causes and advice on trouble shooting You cannot send messages 1 You have not requested the CLIP service Calling Line Identification Presentation gt Ask your service provider to enable this service 2 SMS transmission has been interrupted e g by a call gt Re send the text message 3 The network provider does not support this feature 4 No number or an invalid number is entered fo
96. er 21 First steps 22 Please note For telephony via the Internet you need a broadband Internet connection e g DSL with flat rate recommended or volume rate and a router that connects your phone to the Internet You can find a list of recommended routers on the Internet at www gigaset com service From here go to the FAQ page and select your Gigaset IP telephone Search for Router for example Back panel of the base 1 Insert a plug from the Ethernet cable supplied Cat 5 with 2 RJ45 Western mod ular plugs into the LAN connection socket at the side of the base 2 Then insert the second Ethernet cable plug into a LAN socket on the router As soonas the cable connecting the phone and router is plugged in and the router is switched on the button lights up on the front of the base paging button You are now able to establish VoIP connections within Gigaset net gt page 50 First steps Setting up the phone installation wizard Auto configuration The configuration process for VoIP connections is automated for some VoIP pro viders The provider creates a configuration file with all required VoIP access data the general VoIP provider data and your personal account data This file is placed ona configuration server on the Internet for downloading to your phone Your provider gives you a configuration code The installation wizard on your pho
97. er 0x812 General socket layer error Socket is not connected 0x813 General socket layer error Memory error 0x814 General socket layer error Socket not available check IP settings connection problem VoIP setting incorrect 0x815 General socket layer error Illegal application on the socket interface 153 Customer service amp product warranty Australia and New Zealand Checking service information If you contact Customer Care you may need the base s service information Prerequisite You are trying to establish an external call or are conducting an exter nal call Please note You may need to wait a few seconds before Jim appears on the display EM gt Service Info Confirm selection with 4 You can select the following information functions with 1 Serial number of the base RFPI 2 IPUI International Portable User Identity of the handset used 3 Informs the service employees of the base settings in hex diagram e g the number of registered handsets repeater mode 4 Variant digits 1 to 2 Version of the phone s firmware digits 3 to 5 5 Gigaset net number of your phone A service employee can use this number to call you over the Internet without you needing to be regis tered with a VoIP provider This means that the employee can test online connections and VoIP telephony regardless of the VoIP provider 6 Device number of the base This contains addi
98. ernet V Voice codec See Codec VolP Voice over Internet Protocol Telephone calls are no longer placed and transmitted over the telephone network but over the Internet or other IP networks VolP provider A VolP SIP or Gateway provider is an Internet service provider that provides a Gateway for Inter net telephony As the phone works with the SIP standard your provider must support the SIP standard The provider routes calls from VolP to the telephone network analogue ISDN and mobile and vice versa 171 Glossary Ww WAN Wide Area Network Wide area network that is unrestricted in terms of area e g Internet 172 Accessories Accessories Gigaset handsets Upgrade your Gigaset to a cordless PABX Gigaset A510H handset No interruptions from anonymous calls SMS with up to 160 characters www gigaset com gigasetA510h Hear whom the call is for with VIP ringtones High quality keypad 1 8 b w display Directory for 150 entries Talk standby time of up to 18 h 260 h standard batteries Brilliant sound quality in handsfree mode Screensaver digital clock ECO DECT Alarm clock Gigaset C300H handset No interruptions from anonymous calls SMS with up to 160 characters www gigaset com gigasetc300h Hear whom the call is for with VIP ringtones High quality keypad with backlight 1 7 CSTN colour display Directory for 250 entries Talk standby time of
99. ernet services You can use the following Internet services on your phone E mail notifications In order to use the e mail function of your base you have to save the address of the POP3 server and your personal access data for your mailbox in the base You can save the access data for up to six e mail accounts on your base and assign the related incoming message lists to the individual handsets registered You can also specify the time interval at which your phone should check whether the POP3 servers have received new e mail messages and specify whether authentication on the POP3 server should be performed via a secure connection You can change the settings on the Web page Settings gt Messaging gt eMail 137 Configuring the phone via the Web configurator 138 Info services You can configure your handset to display text information of a selected info service in the idle display To do this you must switch on the Live Ticker screen saver on your handset The weather forecast is already preset If you register a Gigaset C from C59H onwards SL or S from S79H onwards additionally you can call up online content from the Internet weather forecasts news feeds and so on on this handset i e request info services Apps that are provided specifically for the telephone You call up this info centre via the menu of the handset You can only use the Live Ticker screensaver and the info centre if you activate th
100. erruptions from anonymous calls Room monitor baby alarm direct call SMS with up to 640 characters www gigaset com gigasets810h OHHH HH HHH HHH HHH HF 174 Gigaset C610H handset OHHH H HHH HH HH HF Accessories Social life management with room monitor and birthday reminders Individual programming of ringtones with 6 VIP groups High quality keypad with backlight 1 8 TFT colour display Directory for up to 150 vCards Talk standby time of up to 12 h 180 h standard batteries Large font for call lists and directory Brilliant sound quality in handsfree mode Screensaver digital clock ECO DECT Alarm clock Night mode with time controlled ringtone deactivation No interruptions from anonymous calls Room monitor baby alarm direct call SMS with up to 640 characters www gigaset com gigasetc610h Gigaset E49H handset OOH HHH HH HHS Resistant to shocks dust and water splashes 1 7 CSTN colour display Hardy keypad with backlight Colour display Directory for up to 150 entries Talk standby time of up to 12 h 250 h standard batteries Brilliant sound quality in handsfree mode Screensaver ECO DECT Alarm clock Room monitor baby alarm SMS with up to 640 characters www gigaset com gigasete49h L410 handsfree clip for cordless phones L A 2 a a A E A G Complete freedom of movement when making calls Practical clip fastening Perfect sound quality in handsfree mode Weight approx 30 g
101. ers are always supported by fixed lines Please note If no dialling plans are defined for emergency numbers and you have programmed an automatic local area code the code will also be prefixed to emer gency numbers as soon as they are dialled via a VoIP connection Displaying the phone number you are calling COLP Prerequisites Your network provider supports COLP Connected Line Identification Presenta tion You may need to activate COLP with the provider ask your provider about this The called party has not activated COLR Connected Line Identification Restric tion For outgoing calls the phone number of the connection on which the call is received is displayed on the handset The displayed number may differ from the number you have dialled Examples The called party has activated call divert The call is answered by another connection within a PABX system If there is an entry in the directory for this phone number the corresponding name will be displayed Please note The actual number of the connection you have reached or the assigned name is displayed instead of the called number during call swapping con ference calls and consultation calls When the phone number is copied to the directory and the redial list the dialled number not the displayed number is copied Ending a call 46 B Press the end call key Making calls Accepting a call An incoming call is indicat
102. erver and activation deactivation of the synchronisation are done via the Web page Settings gt Management gt Date amp Time Configuring the phone via the Web configurator Deleting handset directories and downloading to from the PC You will find the functions for editing the telephone address books both referred to as directories hereafter on the website Settings gt Directories gt Directory Transfer The Web configurator has the following options for editing the directories of the registered handsets Store the directories ona PC Entries are stored in vCard format in a vcf file on the PC You can download these files onto every registered handset You can also copy directory entries to your PC address book Copy contact details from your PC address book to handset directories Export the contacts in vcf files vCards and transfer them to directories for the handsets using the Web configurator Delete the directory on the handset If you have edited the directory file vcf file on the PC and would like to load this modified directory to the handset you can delete the current directory on the handset before the transfer Tip Back up the current directory on your PC before deleting it You can then reload it if the modified directory is affected by formatting errors and some or all of it cannot be loaded onto the handset Please note You can find information on vCard format vcf on the Internet e g at
103. es Contact with liquid A If the device comes into contact with liquid 1 Disconnect the power supply Remove the batteries and leave the battery compartment open Allow the liquid to drain from the device Pat all parts dry Place the device in a dry warm place for at least 72 hours not in a microwave oven etc with the battery compartment open and the keypad facing down if applicable 6 Donot switch on the device again until it is completely dry U AUN When it has fully dried out you will normaly be able to use it again 156 Appendix Specifications Batteries Technology Nickel metal hydride NiMH Size AAA Micro HRO3 Voltage 1 2V Capacity 550 1000 mAh The device is supplied with two approved batteries Handset operating times charging times This Gigaset can charge batteries up to a capacity of 1000 mAh Using special high performance batteries or batteries with high capacities is not recommended for cordless phones The operating time of your Gigaset depends on the capacity and age of the batter ies and the way it is used Standby times talktimes operating times are maximum possible times charging times are typical values Capacity mAh approx 550 700 800 1000 Standby time hours 220 255 290 360 Talktime hours 20 23 27 33 Operating time for 1 5 h of calls per day hours without Eco Mode with Eco Mode 130 90 150 105 170 120 210 150 Charging time in base ho
104. es insert a coin into the cavity on the casing then pull the battery cover in an upward direction First steps gt First insert the battery cover at the top gt Then press the cover until it clicks into place 13 First steps Connecting the charging cradle gt Connect the flat plug from the power adapter gt Plug the power adapter into the mains power socket J If you have to remove the plug from the charger again gt Disconnect the power adapter from the mains power supply gt Then press the release button EJ and disconnect the plug EJ 3 O O Placing the handset in the charger gt Place the handset in the charger with its display facing forward Each handset is registered with the base at the factory You do not need to register the handsets again If you wish to use your handset with a different base or use additional handsets with your base you have to register the handset manually gt page 96 To charge the batteries leave the handset in the charger Please note Only place the handset in the charger that is intended for it 14 First steps Initial charging and discharging of the batteries The correct charge level can only be displayed if the batteries are first fully charged and discharged m Please note gt Charge the handset for 6 5 hours in the charger gt Then remove the handset from the charger and do
105. es 114 Connecting the base station to the PABX cece ee eee 115 Recalli fixed iNe moassen eeu ee ote naceaienden E a A odie vey bata dderi bees 115 Saving an access code outside line code 0 cece eee cece eee ee eens 115 Setting PAUSES ia veka ebb hiv ees wk eo delete de uae Ve aa eea ea aa saw he 116 Configuring the phone via the Web configurator 117 Connecting the PC with the telephone s Web configurator 118 Logging into off the Web configurator cece cece ee eee eee ene eee 120 Understanding the structure of the Web configurator pages 122 Web configurator Menu 6 cece cece cece eee nen e teen eee ee eneeneee 126 Functions of the Web configurator ccc cece cence eee cnet eee enes 127 Customer service amp product warranty Australia and New Zealand 144 Customer Servite sssr nsere a eb so tae codes eae LEASE AE sha RIA SEUES 144 Product Warranty oi easi aE EEC E Pete ea wea ee ae 144 Questions and answers sssssesssssessesreersersecrserserrserserseeere 146 Information on operating Gigaset VolP telephones with routers with Network Address Translation NAT cc cece ccc e cece cece eee eeeeeeeees 149 VOIP status COdES soi serenat ieena cate neubamnmeneneenae sans ES 151 Checking service information 0 cece cece eee tenet nent ene eeeeees 154 ENViIFfONMON 5202s ek oo a skew wikis Sis aioe is oF ESEE Metals
106. es deere 62 Calllist s e e haba bie ts EE RT nui te he DEN EEEE tated eas 62 USing directories os 066s ides siee seas sieciabe assess iecteerecees 64 Eocal directOry ised EE ee ee Pe Coe eee ata tenet 64 Using online directories cc cece cece cece cence eee e nen ene eeennes 67 Using the private net directory 0 cece cece cece e eee n eee ne teenies 70 Using the Gigaset net directory 06 cece c eee cence ene cnet eee teenies 72 SMS text Messages vssisicisciss ves ces Stein doce ieee tele SEELE EEan 76 Writing sending SMS srein ise a cece eee ere eee e eee e teen S eet eee es 76 Receiving SMS sii ews bo hee ek cage ehdattalea es A ede va te beaeneens sane 80 Receiving notifications via SMS 0 cece cence ence nent een een e teenies 82 Setting the SMS service centre defining the send line eee 83 SMS ona PABX nvr anae cine bie alte dee EEE elie A AAS 84 Activating deactivating SMS function cee eee eee cent ene eee eeaes 84 SMS troubleshooting cece cece eee eee eect eee ence eee eee eneenees 85 E mail NOtiFiCAatIONS reas raderar taS 625 vine Sede vine vie seid ve Mesos 86 Opening the incoming e mail list 0c cece cece eee eee nee e ences 87 View the message header of an e mail 0 cece eee eee eee renee 89 Viewing e mail sender s address 0 cee ce cece cence eee eect eee eenenes 89 Deleting e mail messages 0 cece c
107. essages whilst making a Connection ee eee 88 notification s ssns cece eee eee eee 86 Setting S 5 0 bos wietiys cosets aidaee aa 137 viewing the sender s address 89 E mail address c cece eee 79 E mail list 2 2 cece eee eee eee eee 87 Emergency numbers dialling plans for 134 End call key cece cece eee e eee eee 6 Ending Call ccs suaip a tea wedncagaeted 46 Entering Cyrillic Arabic Characters cece cece eee 124 Entry selecting from directory 65 Environment eee eee eee 155 EMfOrtOne ss yerip rioei iue eese 106 Ethernet network 2 000 163 Explicit Call Transfer 163 External call call waiting cece eee eee 55 F Factory settingS 0 eee eee 141 FASE ACCESS eranan t are a 91 Fax SMS eeren oetan wish Een Eeen 79 Firewall a e eaa a r aea eer 163 Firmware seunsnsnsuesosesesseseseso 163 automatic update 112 131 142 checking version 2605 154 starting update 04 111 updates ces sss errereen ace 12 180 Fixed IP address eeeeeeee 163 Flashing message key activating deactivating 62 Flat rates ccc eck ees eneveres civari 163 Fragmentation of data packets 164 FUILAUpIEX 35 cowdcse ca oats gonnar 164 G G 711 WlaW eee e cence aes 132 Gi Ta laW 3 6 cnhde tise edna ens 132 G7 22 sh icon teste cbi
108. etting the base to the default settings The individual settings are reset Resetting the base station via the menu When the settings are restored Handsets are still registered The system PIN is not reset The following settings in particular are reset to the default settings you can change the settings marked via the Web configurator The entered VoIP connections are deleted The assignment of send and receive connections Audio settings for VoIP connections DTMF settings Settings for the local network The names of the handsets SMS settings e g SMS service centres Eco Mode is deactivated Eco Mode is deactivated PABX connection settings Digit and display key assignments as well as the key Settings for select services Call diverts with the exception of fixed line services activated deactivated by a call to your provider LA A A E E A A A A A G The following lists are deleted SMS lists Call lists EM gt Settings gt System gt Base Reset m Enter the system PIN and press JA OK Press the display key After the reset the base is restarted The restart takes around ten seconds The installation wizard is launched gt page 23 113 Setting the base Resetting the base using the button on the base As with resetting the base via the menu all individual settings are reset The system PIN is also reset to 0000 and all handsets registered above and beyond the s
109. evi ously entered in the search field is used as search criterion You can then expand or edit as required If there are too many matching entries in the Gigaset net directory the message Too many entries found is displayed instead of a hit list gt Press the RAiN display key to start a refined search The previously entered name is copied and you can edit expand it Calling subscribers 5 Select the subscriber from the hit list and press the talk key Viewing the subscriber s number e Select the subscriber from the hit list Press the display key e Display the subscriber s name and number m Please note Connections to Gigaset net are always established via the Internet This is regardless of the send connection configured selected on your handset You can open the Gigaset net directory and establish connections even if you have not entered yourself in the Gigaset net directory 73 Using directories 74 Using other functions Prerequisite The hit list is displayed K Select entry gt MAM The following functions can be selected with 9 Copy to Directory Copy the number to the handset directory The number and name abbreviated if necessary are copied to the local directory gt Edit and save the entry where necessary The hit list is displayed again New Search Start a search with a new name gt page 72 Refine Search Start a refined search The name previously searched for is c
110. f 12345678 the VoIP connection used is shown in the top right of the display for IP2 02 End Menu 44 Making calls Please note If you use VoIP to make a call to the fixed line you may also have to dial the area code for local calls depending on the provider You can avoid having to dial your own area code by entering it in the configuration and activating the Predial area code for local calls via VoIP option see Web configurator If you have activated the Automatic Fallback to Fixed Line option with the Web configurator and the attempt to connection via VoIP fails the system automatically tries to set up the connection via the fixed line Gigaset net numbers ending with the suffix 9 are automatically dialled via the Gigaset net connection The calls are free of charge gt page 50 Selecting a line for each call Prerequisite The Select at each call option has been assigned to the handset instead of a send connection WHE Enter the number and press the talk key The list of all the phone s con nections is displayed f Select a line Dial Press the display key If a dialling plan has been defined for the dialled phone number gt page 133 then the send connection specified in the dialling plan is used Please note You can cancel the dialling process with the end call key You are shown the duration of the call while the call is in progress Dialling with
111. f the caller has withheld Calling Line Identification page 53 Unavailable if the caller has not arranged Calling Line Identification Making calls Adopting the name from the online directory Instead of the phone number appearing in the call display you can display the name under which the caller is saved in an online directory Prerequisites Via the Web configurator you have selected an online directory for the Auto matic look up of caller s name function The caller has authorised Calling Line Identification and has not suppressed the function Your telephone is connected to the Internet The caller s number is not saved in the handset s local directory Notes on phone number display CLIP By default the number of the caller is shown in the display of your Gigaset tele phone You do not have to make any other settings on your Gigaset telephone However if the caller s number is not displayed this can be due to the following You have not requested CLIP from your provider Your telephone is connected via a PABX or a router with an integrated PABX gateway that does not transmit all information Is your telephone connected via a PABX gateway You can establish this by checking for an additional device connected between your telephone and home connection e g a PABX gateway etc In most cases sim ply resetting this device will remedy the situation gt Briefly disconnect the PABX power pl
112. fer in the Call Transfer area on the Web page Settings gt Telephony gt Advanced VoIP Settings You can connect an external call to one of your VoIP connections with a second external participant depending on the provider You do this by establishing an external consultation call to the second participant and pressing the R key on the handset once you have registered the second participant The call is transferred You can expand or change the settings for call transfer as follows You can activate call transfer by ending the call The two external participants are connected with one another when you press the end call key amp on the handset Your connections with the participants are terminated You can activate direct call transfer You can then transfer the call before the sec ond participant has answered You can deactivate call transfer with the R key if you want to assign a different feature to the R key gt Defining R key functions for VoIP hook flash Configuring the phone via the Web configurator Defining R key functions for VoIP hook flash You can specify the function for the R key on the Web page Settings gt Telephony gt Advanced VoIP Settings Your VoIP provider may support special performance features To make use of these features your phone needs to send a specific signal datapacket to the SIP server You can assign this signal as the R function to the R key of the handsets Prerequi si
113. ferred to one of the Server Certificates CA Certificates lists even if it has already expired If a server responds again with this certificate this connection is accepted immediately If you decline the certificate it is transferred to the Server Certificates list with the label rejected If a server responds again with this certificate this connection is rejected immediately Configuring the phone via the Web configurator Managing base connections activating deactivating connections You can manage your base connections using the Web page Settings gt Telephony gt Connections This Web page displays a list with all possible connections and your status e g con nected registered Fixed Line Connection You do not have to configure the fixed line connection You can make or receive calls on the fixed line connection once your phone is connected to the fixed line connection You can change the name of the fixed line connection and the setting for the Dialling mode and Recall time by clicking the corresponding Edit button The name entered is shown e g for calls to your fixed line connections in the display of the registered handsets and in the call list The recall is set by default for operating the phone on the main connection You must change it if necessary if you connect the phone to a PABX see the user guide for your PABX The flash time specifies the duration of the line interrup tion used to send control sig
114. ff No access code should be dialled first for calls via a VoIP connection OK Press the display key m Please note The access code never prefixes any emergency numbers Incase of access code mode All Calls the access code is automatically dialled in front of the SMS service centre numbers Setting pauses 116 Changing the pause after line seizure You can change the length of the pause that is inserted between pressing the talk key and sending the number Menu Open main menu ajj Ou 5 xift f 1 oo 6 mo Press keys in sequence ne Enter number for the length of the pause 1 1 sec 2 3 secs 3 7 secs and press J Changing the pause after recall key You can change the length of the pause if your PABX requires this refer to the user guide for your PABX Menu Open main menu ajj Ou 5 ift o 7 2 2 asc Press keys in sequence ie Enter a number for the length of the pause 1 800 ms 2 1600 ms 3 3200 ms and press fod Changing a dialling pause pause after access code Menu Open main menu ajj j Ov 5 xfj of oo 1 a0 Press keys in sequence i Enter a digit for the length of the pause 1 1 sec 2 2 sec 3 3 sec 4 6 sec and press IJA To insert a dialling pause press and hold J for 2 seconds A P appears in the dis play
115. g anonymous calling for all calls permanently When this function is activated the phone number is withheld for all fixed line calls and for all calls via VoIP connections Anonymous calling is activated for all regis tered handsets LAN gt Select Services gt Withhold No All Calls Select and press J on For instructions on withholding your number temporarily for the next call see gt page 57 General call divert CD A distinction is made between Diverting calls internally and Diverting calls to an external phone number Diverting calls to an external connection With call divert the call is diverted to another external connection Your call divert settings can be specific to a particular connection i e for every connection fixed line number and VoIP connection that is assigned to the handset as a receive con nection Prerequisite The VoIP provider supports call divert 53 Making calls using select services 54 L gt Select Services gt Call Divert A list containing the configured and activated receive connections for your phone and Int is displayed gt Select the receive connection for which you want to activate or deactivate call divert and press J4 gt You can enter data in the following fields Status Press right left on the control key to activate deactivate call divert Phone number Enter the number to which the call is to be diverted You can specify a different fixe
116. gation area page 123 Status This menu provides you with information about your phone and its connections Log Off You will find the Log Off function to the right of the menu bar on every Web page Please note For an overview of the Web configurator menus see gt page 126 Configuring the phone via the Web configurator Navigation area The functions of the menu gt page 122 selected in the menu bar are listed in the navigation area If you select a function the associated page containing information and or input fields opens in the working area The selected function is highlighted in orange If a function is assigned subfunctions these are listed below the function as soon as you select the function in the example Telephony The relevant page for the first subfunction highlighted in orange is displayed in the working area Working area Depending on the function selected in the navigation area information or dialog boxes are displayed in the working area that allow you to make or change your phone settings Making changes Make settings via input fields lists or options Network Telephony Audio Number Assignment Call Divert Dialling Plans Network Mailboxes Advanced VoIP settings Messaging Info Services Directories Management There may be restrictions regarding the possible values for a field e g the max imum number of characters entering special characters or certain value ran
117. ges To open a list click the LY There are two kinds of options button You can choose between default values Checkboxes You can activate one or more options from a list Active options are indicated by V non active options by clicking can deactivate an option by clicking V You can activate an option by The status of the other options in the list does not change You Alternative options radio buttons The active option in the list is indicated by and the non active by O You can activate an option by clicking 0 The previously activated option is deactivated You can only deactivate an option by activating another option 123 Configuring the phone via the Web configurator 124 Entering Cyrillic and Turkish characters In the following section the specified maximum number of characters permitted in a field refers to Latin characters and digits 1 character 1 byte i e 1 character means 1 byte Cyrillic and Turkish characters require 2 bytes each e g with a field length of 16 characters you can enter a maximum of eight Cyrillic or Turkish characters If you enter too many characters into a field the entry is rejected not saved in the phone The old field content or the default settings is retained and displayed again when the Web page is updated No warning confirmation is given
118. glance The base at a glance Base key 1 Paging key Lights up Network connection active e g phone is con nected to LAN internet Flashes Data transfer is active e g with router provider server Press briefly Start paging display IP address on handset 1 Press and hold Set base to registration mode Safety precautions Safety precautions m Warning Read the safety precautions and the user manual before use Explain their content and the potential hazards associated with using the telephone to your children o Use only the power adapter supplied as indicated on the underside of the base Use only rechargeable batteries that correspond to the specification provided on y g p p p E page 157 as this could otherwise result in significant health risks and personal LJ injury nical conditions in your particular environment e g doctor s surgery If you use a medical device e g a pacemaker please contact the device manufac turer They will be able to advise you regarding the susceptibility of the device to external sources of high frequency energy Please refer to the Appendix chapter for the specifications of this Gigaset product T Do not hold the rear of the handset to your ear when it is ringing or when handsfree NA mode is activated Otherwise you risk serious and permanent damage to your hear ing Your Gigaset is compatible with the majority of digital hearing aids on the market
119. gt AP Online Contacts This opens the list of online directories Gigaset net Select and press d The Gigaset net directory opens Please note Calls to the Gigaset net directory are always free of charge You can also open the Gigaset net directory by dialling 1188 9 phone number of the Gigaset net directory and pressing the talk key Creating an entry in the Gigaset net directory for your phone gt page 74 If a connection cannot be established with the Gigaset net directory an error mes sage is sent and the handset will return to idle status Searching for subscribers in the Gigaset net directory Once the connection to the Gigaset net directory has been established you are asked to enter a name that you want to search for Enter name Enter the name or part of aname max 25 characters ME gt Search Start the search If the search has been successful a hit list is displayed containing all the names that begin with the specified character string 72 Using directories Examples 1 05 ss Anna 2 View Menu 1 1 5 Entry number number of hits 2 Name of an entry possibly abbreviated You can scroll through the hit list with If no matching entry is found a corresponding message is displayed You have the following options gt Press the display key IE to start a new search Or gt Press the display key to change the search criteria The name you pr
120. gt Outgoing The first list entry is displayed for example Saved 01 28 06 08 34 Read Menu Reading or deleting SMS messages gt Open the draft list and then f Select SMS Press the display key to read the SMS message Scroll through the SMS messages using J Or delete the SMS with EM gt Delete Entry gt A Writing changing an SMS gt You are reading an SMS in the draft list Menu Open menu You have the following options Write Message Write and then send or save a new SMS Use text Edit the text of the saved SMS and then send it page 76 Character Set Display text in the selected character set The setting only applies to the current SMS Deleting the draft list gt Open the draft list and then Menu Open menu Delete List Select press fq and confirm with 4 The list is deleted SMS text messages Sending SMS messages to an e mail address If your service provider supports the SMS as e mail feature you can also send your SMS messages to e mail addresses The e mail address must be at the beginning of the text You must send the SMS to your SMS service centre s e mail service it gt 4 SMS gt Write Message i Enter the e mail address End the entry with a space or colon depend ing on the service provider m Enter the SMS text Menu Press the display key Send Text Select and press i E mail Select and press If the number of the e mail service is not entered
121. gt eee S 41 USING areia np ie metre earned wom 37 Web configurator overview 126 182 Menu bar cece eee e eee eee 122 Message deleting e mail 6 89 playing back network mailbox 92 Message key activating deactivating flashing 62 opening list eee eee eee 80 opening lists ee eee eee 61 Message list O Mail eee cee eee eee eee 87 network mailboxes 06 92 Messages KEY ccsdaaeee siabagda bveeedaddeeest 6 Microphone cceeeceeceeneeenes 6 MUNO ics voted on oie soe Enae 52 Million bits per second 166 Missed calls cece cence eee 62 MRU cies tina Sesame elsedaine ae nate gins 166 MTU ennea keane ES 166 Music on hold 00000 108 167 Muting LIAA ne PEE dedes coded 80 Muting the phone 08 52 N Name display name VoIP 162 of caller from online directory 49 of handset 20 e cece e ee eee 99 NAT es obs iari total oe 4 tele lone eases 167 SYMMETIC eee eee eee eee eee 170 Navigation area e eee 123 Net directory Gigaset net cece eee eee eee 72 Network cc cece eee e cece ees 167 Ethernet ec eee cece cence 163 Network Address Translation 167 Network mailbox 2 eee 90 activating deactivating 90 Calling 5 saree dhs Sees vi un Pe 91 92 configuring for fast a
122. he right display key I to launch the VoIP wizard The IP wizard helps you to configure an IP Information about the VoIP wizard appears in the display gt Press the bottom of the control key R to scroll down gt Press the J display key to continue The configurable IP connections are shown in the following displays IP 1 to IP 6 VoIP con nections that are already configured are marked with M gt Ifnecessary press down on the control key A to select a connection gt Press the aq display key to continue 25 First steps 26 You will see the following display No Your VolP provider has supplied you with an authentication name pass word and where applicable a user name gt Press the key below N on the dis play screen gt For further information please see Downloading VoIP provider data gt page 28 Do you have auto conf code Yes You have received an auto configura tion code activation code from your VoIP provider gt Press the key below ZW on the display screen gt For further information please see Entering the auto configuration code page 27 First steps No Internet connection The phone requires an Internet connection for you to register your telephone with a VoIP provider If a connection cannot be made one of the following mes sages is displayed If the phone cannot establish a connection to the router the message
123. ice Mail Play Messages Net AM IP1 Net AM IP6 Net AM Fixed Line Select the network mailbox entry and press 7 In both cases you are connected directly to the network mailbox and hear its announcement Messages can generally be played back using your handset keypad digit codes Listen to the announcement Please note The network mailbox is automatically called via the corresponding connec tion An automatic area code specific to your phone is not prefixed Network mailbox messages can generally be played back using your phone s keypad digit codes For VoIP you need to define how the digit codes should be converted to DTMF signals and transmitted page 136 Ask your VoIP provider which type of DTMF transmission it supports ECO DECT ECO DECT A o ECO DECT indicates low energy consumption and reduced transmission power Reduced transmission power radiation In normal operation mode factory setting On delivery the device is set to maximum range This guarantees optimised wire less management The handset does not emit a signal in idle status no radiation Only the base ensures contact with the handset is maintained through low strength wireless signals During a call the strength of the wireless signal is adapted automatically to the distance between the handset and base The smaller the dis tance between the handset and base the lower the transmission power You can further r
124. igaset handsets the base transfers an entry with the name Gigaset net to the local directory of the new handset during registration De registering handsets 96 You can de register all other registered handsets from each of the registered Gigaset handsets IM gt Settings gt Registration gt De register Handset m Select the handset you wish to de register and press 4 The handset you are currently using is highlighted with lt m Enter the system PIN if necessary and press JA OK Press the display key Using multiple handsets Locating a handset paging gt Briefly press the registration paging button on the base gt page 9 All registered handsets will ring at the same time paging even if the ringtones are switched off The current local IP address for the base appears in the handset displays Ending the search gt On the base Press the registration paging key briefly or gt On the handset Press the talk key or end call key or the display key Emy or gt No action After approx 30 seconds the paging call will end automatically Please note Anincoming external call will not interrupt the paging process If there are already two internal connections between the handsets then paging is not possible A paging call is also signalled acoustically on handsets where the ringtone is permanently deactivated Making internal calls If you hav
125. ing fields Enter Date Enter day month and year as an 8 digit number via the keypad e g Te kedo iee for 14 01 2011 and press fd Enter Time Enter the hours and minutes in 4 digit format via the keypad e g 2 7 4J 1 5 for 07 15 am gt Press the display key to save the settings Protecting the telephone from unauthorised access Protect the phone system settings with a system PIN known only to you If a system PIN is not equal to 0000 you have to enter it if you register or de register a handset change local network settings perform a firmware update or reset the phone to default settings Please note If the PIN for your phone is 0000 default setting you are only requested to enter the PIN when you reset the base and when you register handsets 107 Setting the base Changing the system PIN You can change the phone s 4 digit system PIN default setting 0000 to a 4 digit PIN known only by you AM gt F Settings System gt System PIN m If the current system PIN is not 0000 Enter the current system PIN and press IJA ns i Enter new system PIN OK Press the display key Activating deactivating music on hold Em gt Settings gt Telephony gt Music on hold Press JJ to activate or deactivate the music on hold Y on Setting the base s IP address in the LAN 108 Prerequisite Your b
126. ion to the display key To start this function you then simply need to press the button Prerequisite The handset has a connection to the base gt When the handset is in idle status press and hold the left display key The list of possible key assignments is opened gt Select a function with the control key and press eg You can select the assignment for the display keys from the following functions Line Selection Assign the list of connections for your phone to a key Select the send connection for each call from the list page 45 Display key Call Lists Open call lists Display key Withhold Number VoIP Withhold calling line identification for next call page 57 MAM gt Select Services gt Withhold No Next Call Display key MKA 102 Handset settings Call Divert Prerequisite The provider supports call divert Assign the menu for setting and activating deactivating call divert to a key gt page 53 Et gt Select Services gt Call Divert Display key E mail Opens the e mail submenu for receiving and reading e mail notifications gt page 87 MAM gt F Settings gt E mail Display key BM The selected function is displayed in the bottom display line above the display key To start the function you then simply need to press the button In idle status noth ing is displayed with the left display key if the handset is out of range of the base or the base is not connected to the m
127. isplay during external call VoIP connection established 7 for fixed line connection Cen S 01 For VoIP connections number of VoIP line 01 06 1234567890 Number or name of caller 00 00 53 Call duration DAO cal Display key gt page 8 Consulting an external call page 58 Set call volume gt page 103 Access service information Display keys Other display icons Establishing a connection fod External call page 47 A Information 1 Action complete Connection established Co Internal call page 97 Query R Action failed Connection cannot be established or connection interrupted Cx Alarm call gt page 95 Please wait J x Display keys The functions of the display keys change depending on the operating situation Example Redial Menu Current display key function Display keys Important display keys Redial Open redial list Open a menu for further func tions Confirm selection Delete key delete one character at a time from right to left EERIE Skip back one menu level or cancel operation fo Main menu icons g Alarm Clock Back v OK XM SMS 6 Select Services us Online Contacts Alarm Clock ao Voice Mail Network mailbox F Settings Information on using the menus gt page 37 Menu overview gt page 41 The base at a
128. isplay key You have the following options Reply Write and send a new SMS to the sender page 76 Use text Edit the text in the SMS and return it to the sender page 76 Send Text Forward the SMS to another number page 76 Copying the number to the directory Copying the sender s number gt Open the incoming list and select the SMS page 80 EM gt Copy to Directory gt Complete the entry gt page 67 Receiving notifications via SMS 82 You can arrange to be notified about missed calls by SMS Prerequisite The caller s number CLI must have been transmitted in the missed call Notification is sent to your mobile phone or another phone with SMS functionality You only need to save the telephone number to which you wish the notification to be sent Please note Your provider will usually charge for SMS notifications M gt X SMS gt Settings gt Notification gt You can enter data in the following fields Dest call no Enter the number including area code to which the SMS is to be sent Missed calls Select On if you require SMS notification OK Press the display key m Warning Do not enter your own network number for the notification of missed calls This can lead to chargeable endless looping SMS text messages Setting the SMS service centre defining the send line SMS messages are exchanged between SMS service centres operated by service providers You must e
129. isplayed in the idle display of the handset G Press the key Press the display key to confirm the subsequent prompt ne If the system PIN is not 0000 enter the system PIN and press of The firmware is uploaded to your phone Please note If the telephone is not connected to the Internet at the time when the check for new firmware is to be performed e g because the router is deactivated the check is performed as soon as the phone is reconnected to the Internet You can deactivate the automatic version check via the Web configurator Repeater support 112 You can increase the range and signal strength of your phone using a repeater You will need to activate repeater mode This will terminate any calls that are in progress at the time Prerequisite Eco Mode is deactivated ET gt F Settings gt System gt Repeater Mode OK Press the display key to activate or deactivate repeater mode on Ok Press the display key to confirm the prompt Please note Repeater support and Eco Mode Eco Mode gt page 93 cancel each other out i e both functions cannot be used at the same time The default encrypted transmission setting is deactivated when repeater mode is activated Setting the base Restarting the base When the handset is in idle status EM gt Settings gt System gt Base Restart The firmware for the base is then restarted This process takes about 20 seconds Res
130. king VoIP settings You will see the following display Start IP wizard Before you can use VoIP to phone any other numbers over the Internet the fixed line or the mobile network you need the services of a VoIP provider which supports the VoIP SIP standard Prerequisite You have registered with a VoIP provider e g via your PC and set up at least one VoIP account IP account To use VoIP you now need to enter the access data for your VoIP account You will receive all the necessary data from your VoIP provider This will include Either Your user name if required by the VoIP provider This is the user name of your IP account caller ID frequently identical to your phone number Your authentication name or user ID The login password registered with the VoIP provider General settings for your VoIP provider server addresses etc Or An auto configuration code activation code Your Gigaset phone s VoIP wizard can help you make these entries Please note Web configurator First steps You can configure up to six VoIP connections When you get started with the phone you can initially only configure one VoIP connection You can configure additional VoIP connections later with the VoIP wizard gt page 110 or the Starting the VoIP assistant Prerequisite The phone is connected to the router The router is connected to the Internet gt page 21 gt Press t
131. l message If the inbox on the POP3 server is empty No entries will appear in the display 87 E mail notifications Please note Many e mail providers activate spam protection measures by default E mail messages Classified as spam are stored in a separate folder and are therefore not shown in the incoming mail list Some e mail providers allow you to deactivate spam protection or show spam e mails in the incoming mail list Other e mail providers may send a message to the inbox when a new spam e mail is received This is to inform you that a suspected spam e mail has been received The date and sender of this mail are repeatedly updated so that it is always dis played as a new message Messages when establishing a connection The following problems may occur when connecting to the POP3 server The mes sages are shown in the display for a few seconds Server not accessible The connection to the POP3 server could not be established This may have the following causes Incorrect entry for the name of the POP3 server Web configurator page 137 Temporary problems with the POP3 server server is down or is not con nected to the Internet gt Check settings in the Web configurator gt Try again later Not possible The resources your phone requires to make the connection are busy e g One of the registered handsets is currently connected to the POP3 server gt Try again later Login failed Er
132. lent voice quality comparable with ISDN The necessary bandwidth is 64 kbit s per voice connection G 726 Good voice quality inferior to that with G 711 but better than with G 729 Your phone supports G 726 with a transmission rate of 32 kbit s per voice con nection G 729 Average voice quality The necessary bandwidth is less than or equal to 8 kbit s per voice connection To save additional bandwidth and transmission capacity on VoIP connections that use the G 729 codec you can suppress the transmission of voice packets in pauses silence suppression Instead of the background noises in your envi ronment your caller then hears a synthetic noise generated in the receiver option Enable Annex B for codec G 729 Please note Observe the following for good voice quality When making calls using VoIP avoid performing other Internet activities e g surfing the Internet Please note that voice delays can occur depending on the codec used and the network capacity utilisation Assigning send and receive connections For the number assignment open the Web page Settings gt Telephony gt Number Assignment Assign send and receive connections to the registered handsets Please note During registration each handset is automatically assigned the fixed line con nection as a send connection and all base connections as receive connections You can assign each handset either a fixed send connection
133. lstra Optus You are on the phone and hear the beeps To put the first caller on hold and talk to the new caller the caller on hold will hear nothing gt Press the Recall key o on your phone To return to the first caller gt Press the Recall key 0 and put the new caller on hold You can alternate between the calls in this way Or gt Hang up the first call The phone will ring again with the second caller This means that you will not be able to go back to the first caller For more information please contact Optus New Zealand Telecom NZ You are on the phone and hear four beeps To talk to the second caller gt Press the Recall key o on your phone To return to the first caller Press the Recall key 0 again and you will be able to continue your original conver sation For more information please contact Telecom NZ Activating deactivating call transfer ECT Explicit Call Transfer VoIP If the function is activated you can connect two externalcallers on a VoIP connec tion with each other by pressing the end call key gt page 58 This assumes that you are making an external call via one of your VoIP connections and start an external consultation call You can activate deactivate this function via your handset Et gt Select Services Transfer ECT Select and press J on Please note You can use the Web configura
134. mail list Prerequisites The e mail account is assigned to the handset The incoming e mail server uses the POP3 protocol The name of the POP3 server and your personal access data account name password are stored in the phone On the handset EM gt F Settings gt E mail gt E mail 1 E mail 6 Or if there are new e mail messages gt E mail 1 E mail 6 Please note Only the e mail lists E mail 1 E mail 6 of the e mail accounts assigned to the handset are displayed The phone establishes a connection to the POP3 server A list of e mail messages that are stored there is displayed New unread messages appear above old read messages The most recent entry appears at the head of the list The following details are displayed for each e mail name or e mail address of the sender one line abbreviated if necessary and date and time date and time will only display correct values if sender and recipient are located in the same time zone Example display New 01 1 Maria wla de 2 12 08 10 25 3 Read v Del 1 Status of the message and sequential number All e mail messages that were not present in the incoming e mail server when the inbox was last opened are identified as New All other e mails are Old regardless of whether or not they have been read 2 E mail address or name transmitted by the sender abbreviated if necessary 3 Date and time of receipt of e mai
135. mber mobile number VoIP number street house number post code city company name category date of birth e mail Jab ber Messenger ID Using other functions Menu Press the display key The following functions can be selected with 9 Edit nickname You can edit or delete the nickname in an entry Press JJ to save the change Copy to Directory Copy an entry to the local directory Please note You can copy numbers from a public directory to your private net directory gt page 69 Calling up an entry in the net directory Prerequisite You have opened the net directory f Select entry open the details view if necessary vJ Press the talk key If the entry only contains one phone number this is the one that is dialled If the entry contains more than one phone number e g mobile number and phone number they are offered to you for selection 71 Using directories 2 Select the number to be dialled OK Press the display key The selected phone number is dialled Transferring the local directory to the private net directory You can save entries in the local directory in vCard format as a vcf file on your PC using the Web configurator Web configurator on page 138 Several providers support functions on your Web pages that you can use to copy these files to the net directory Using the Gigaset net directory The handset is in idle status m Press and hold Or ET
136. mber of the party accepting the call is different to the dialled number e g if the call is diverted or transferred The called party can use COLR Connected Line Identification Restriction to prevent the number from appearing on the calling party s display Consultation call You are on a call With a consultation call you interrupt the conversation briefly to establish a second connection to another participant If you end the connection to this participant imme diately then this was a consultation call If you switch between the first and second participant it is called Call swapping CW Call Waiting See Call waiting 161 Glossary D DHCP Dynamic Host Configuration Protocol Internet protocol that handles the automatic assignment of IP addresses to Network subscrib ers The protocol is made available in the network by a server A DHCP server can for example be a router The phone contains a DHCP client A router that contains a DHCP server can assign the IP addresses for the phone automatically from a defined address block The dynamic assignment means that several Network subscribers can share one IP address although they can only use it alternately and not simultaneously With some routers you can specify that the IP address for the phone is never changed Displayed name VoIP provider feature You can specify any name that is to be shown to the other party during a call instead of your phone number DMZ Demilitaris
137. missions on the Internet TLS is a superordinate Transport protocol Transmission rate Speed at which data is transmitted in the WAN or LAN The transmission rate is measured in data units per unit of time Mbit s 170 Glossary Transport protocol Controls data transport between two communication partners applications See also UDP TCP TLS U UDP User Datagram Protocol Transport protocol Unlike TCP UDP is a non session based protocol UDP does not establish a fixed connection The data packets datagrams are sent as a broadcast The recipient is solely responsible for making sure the data is received The sender is not notified about whether it is received or not URI Uniform Resource Identifier Character string for identifying resources e g e mail recipient http gigaset com files On the Internet URIs are used as a uniform identification for resources URIs are also described as SIP addresses URIs can be entered in the phone as a number By dialling a URI you can call an Internet sub scriber with VoIP equipment URL Universal Resource Locator Globally unique address of a domain on the Internet A URL is a subtype of the URI URLs identify a resource by its location on the Internet For histor ical reasons the term is often used as a synonym for URI User ID See User name User name Name number combination for access e g to your VoIP account or your private address direc tory on the Int
138. n cece eee 99 making calls eee eee eee ee 97 Internal call 0 cece eee eee ee eee 97 call waiting ec cece eee eee 98 Internal numbers changing 100 Internets sorre ek accu ed eae eee eames 165 Internet access broadband 160 Internet protocol e eee 165 Internet service provider 165 IEE EEA EE E E mae he ot 165 PaddiesSSirrrearisss sirna cas sears 166 ASSIgNIN GE a a e E dias REE 108 dialling ssi recaen ienesa 46 display on handset 06 9 fixed ians cena e n e eee eee 163 obtaining automatically 108 SCAU Gs discs a Bid sees soars wie IEE NS 170 IP configuration e0 eee 108 IP pool range ee eee eee ee eee 166 K Key 1 fast ACCESS 0 eee eee eee eee 6 ASSIGNING wa 035 oeeie were dae 91 Key lock ioiecds oeesss ee eee et easeaan 38 Key ASSIQNING cece eee eee eee 102 Keys assigning directory entry 66 control key ce eee e eee eee 6 36 delete key cece cece cece eens 8 display keys 0e eee eee 6 8 end call key 0 eee eee eee eee 6 fast ACCESS 6 ccc ce eee eee eee 6 hash key cece eee e ee eee 6 38 message key cece eee e eee e ee 6 on off key 1 cece cece eee eee ee 6 paging key base 008 9 rcall Key 2 oe views wae nese paced wha 6 Shortcut c cece cece ee eee ee
139. n different networks via the quickest route Can connect Ethernet networks and WLAN Can be a Gateway to the Internet Routing Routing is the transfer of data packets to another subscriber in your network On their way to the recipient the data packets are sent from one router to the next until they reach their desti nation If data packets were not forwarded in this way a network like the Internet would not be possi ble Routing connects the individual networks to this global system A router is a part of this system it transfers data packets both within a local network and from one network to the next Transfer of data from one network to another is performed on the basis of acommon protocol RTP Real Time Transport Protocol Global standard for transferring audio and video data Often used in conjunction with UDP In this case RTP packets are embedded in UDP packets RTP port Local Port that is used to send and receive voice data packets for VoIP S Server Provides a service to other Network subscribers Clients The term can indicate a computer PC or an application A server is addressed via IP address Domain names and Port SIP Session Initiation Protocol Signalling protocol independent of voice communication Used for establishing and ending a call It is also possible to define parameters for voice transmission 169 Glossary SIP address See URI SIP port Local SIP port Local Port that is used to
140. nals to the exchange or the telecommunications system call transfer setting up a consultation call etc Gigaset net The Gigaset net connection is preconfigured in your phone Your phone is pre assigned a Gigaset net number You can activate and deactivate the Gigaset net connection If the connection is deactivated the phone will not register with the Gigaset net service You are then not available via the Gigaset net connection Click the corresponding Edit button to change the name of the Gigaset net connection and deactivate STUN The Gigaset net connection uses a STUN server as standard In the sent data packets Gigaset net replaces the private IP address of your phone with its public IP address If you operate your phone behind a router with symmetric NAT STUN cannot be used You must deactivate it Otherwise when making Gigaset net calls you will not be able to hear the caller IP Connection You can assign up to six VoIP connections VoIP phone numbers to your phone You need to set up a VoIP account with a VoIP provider for each VoIP phone number You must save the access data for each account and for the relevant VoIP provider in the phone A list entry is available for each VoIP connection this is used to configure and manage the connection To do this click on the corresponding Edit button 129 Configuring the phone via the Web configurator 130 Configuring deleting VoIP connections To configure and delete Vo
141. nd specify sepa rately for VoIP and fixed line connections when the phone numbers should be auto matically prefixed with the digits You can choose between Use always Do not use and Use for call lists only when dialling from the calls list These settings are available in the Access Code area on the Web page Settings gt Telephony gt Dialling Plans Entering the network mailbox enabling disabling the network mailbox A list of the network mailboxes for all connections on your phone is available on the Web page Settings gt Telephony gt Network Mailboxes You can enter the phone numbers for the network mailboxes in this list You can use this list to activate deactivate the network mailboxes for all configured VoIP connections Making special settings for VoIP telephony Activating call divert call forwarding for VoIP connections The settings for call divert are on the Web page Settings gt Telephony gt Call Divert You can divert calls to your VoIP connections and to your Gigaset net number You can divert calls to your VoIP connections to any external number VoIP fixed line or mobile number Call divert takes place via VoIP You can divert calls to your Gigaset net number within the Gigaset net i e to another Gigaset net number For each of your VoIP connections VoIP accounts you can determine if and when calls to the corresponding VoIP number should be diverted to a different VoIP phone number
142. ne gt page 24 prompts you to enter the code at the relevant point All the required VoIP data is then downloaded auto matically onto your phone The configuration file is only transferred via a secure connection TLS authentica tion If the TLS authentication fails the message key L flashes Press the mes sage key to display the message Certificate error Please check certificates in the web configurator Press the right display key to confirm the message Log in to the Web configurator gt page 120 The Web page Security page 128 tells you why the secure connection could not be established and what you can do If the configuration file fails to download e g because the configuration server is not available the phone keeps trying to establish a connection until the file is downloaded successfully to the phone If no VoIP connections have been generated on the phone yet and the wizard has not been started you can start the installation wizard The wizard allows you to make all necessary settings for your phone Two individual wizards are combined to form the installation wizard 1 VoIP wizard 2 Connection wizard 23 First steps 24 Launching the installation wizard As soon as the handset battery is sufficiently charged the message key Ga on the handset will flash approx 20 minutes after you have put the handset in the charger gt Press the message key 1 VoIP wizard ma
143. nection should be used specifically for these countries locations e g a dialling plan for the Phone Number 0033 would apply to every call made to France Use dialling plans to define that numbers starting with a call by call number are always made via your fixed line connection To do so enter the call by call number in the Phone Number field m Please note If dialling plans overlap the one with the greatest concordance will apply Examples There is a dialling plan for the number 02 and one for the number 023 If you dial 0231 the second plan will apply if you dial 0208 the first plan will apply Examples All calls to the mobile phone network should be made via your VoIP connection with provider B The mobile phone network numbers start with 017 015 and 016 Dialling plans Phone Number 017 Connection IP3 provider B and the corresponding dialling plans for 015 and 016 Emergency numbers If no emergency numbers are set by default you should define dialling plans for emergency numbers yourself and assign them to a connection that you know sup ports emergency calls Configuring the phone via the Web configurator Access codes activating dialling plans when connecting to a PABX If your phone is connected to a PABX you may have to enter an access code for external calls outside line code e g 0 Save one access code each for fixed line and VoIP connections a
144. needs charging 4 gt Advisory Tones Battery Low Select and press eg to activate or deactivate M activated The menu end tone when scrolling at the end of a menu cannot be deactivated Restoring the handset default settings 106 You can reset any individual settings and changes that you have made The following settings are not affected by a reset Registering the handset to the base Date time Entries in the directory call lists SMS lists EIT gt Settings System gt Reset Handset OK Confirm prompt Setting the base Setting the base The base settings are configured using a registered Gigaset handset Setting the date time The date and time must be set in order to show the correct time for incoming calls for example There are two methods of setting the date and time Your base receives the date and time from a time server on the Internet provid ing that the base is connected to the Internet and synchronisation with a time server is enabled default setting gt page 138 You can also change the date and time manually via the menu on one of the reg istered handsets Your base accepts the new time and transfers this information to the connected handsets Setting the date and time on the handset If the date and time have not yet been set on the handset the display key appears Press the display key Or ml gt Settings Date Time gt You can enter data in the follow
145. net directory you have selected m Please note General instructions for entering text on your handset are set out in the handset user manual A list of the cities locations found is displayed if the search returns more than one result e Select city If the name of a city location is longer than one line it is abbreviated Select to view the complete name If no matching city is found press to change the search criteria The entries for Category name and City are copied and you can change them OK Press the display key to continue the search A corresponding message will appear on the display if no party is found to match the search criteria You have the following options gt Press the display key IE to start a new search Or gt Press the display key to change the search criteria The name and city location are copied over and you can change them No hits are displayed if the list of hits is too large A message to this effect is dis played gt Press the display key AIB to start a more detailed search page 70 Or Using directories gt Depending on the provider you can view the list if the number of hits is shown on the display Press the display key MA Search result hit list The search result is shown as a list on the display Examples 2 50 Sand Marie Elis 2 0012 3456789 View Menu 1 1 50 Consecutive number total number of hits only the consecutive num
146. network device e g network card switch phone can be uniquely identified worldwide It consists of six parts hexadecimal numbers separated by e g 00 90 65 44 00 3A The MAC address is assigned by the manufacturer and cannot be changed Mbps Million bits per second Unit of the transmission speed in a network MRU Maximum Receive Unit Defines the maximum user data volume within a data packet MTU Maximum Transmission Unit Defines the maximum length of a data packet that can be carried over the network at a time 166 Glossary Music on hold Music on hold Music that is played while you are on a Consultation call or during Call swapping The waiting participant hears music while on hold N NAT Network Address Translation Method for converting private IP addresses to one or more public IP addresses NAT enables the IP addresses of Network subscribers e g VoIP telephones in a LAN to be concealed behind a shared IP address for the Router on the Internet VoIP telephones behind a NAT router cannot be reached by VoIP servers on account of the pri vate IP address To get around NAT it is possible to use either ALG in the router STUN in the VoIP telephone or for the VoIP provider to use an Outbound proxy If an outbound proxy is made available you must allow for this in the VoIP settings for your phone Network Group of devices Devices can be connected in either wired or wireless mode Networks
147. ng You can check availability by calling a line Press and hold the talk key You hear the dial tone If a handset registered on a base in Eco Mode does not support this feature Eco mode is automatically deactivated range indicator is activated on handsets As soon as the incompatible handset is de registered again Eco Modet is reactivated automatically Using the handset as an alarm clock Using the handset as an alarm clock Prerequisite The date and time have already been set page 34 Activating deactivating the alarm clock ET gt Alarm Clock gt Activation M on After you activate the alarm clock the menu for setting the wake up time opens automatically The icon and wake up time are shown on the display A wake up call is signalled on the display gt page 7 with the selected ringtone volume and melody page 104 The wake up call sounds for 60 seconds If no key is pressed the wake up call is repeated twice at five minute intervals and then switched off During a call the wake up call is only signalled by a short tone Setting the wake up time EMT gt Alarm Clock Wake up time i Enter the wake up time in hours and minutes then press ed Deactivating the wake up call repeating after a pause snooze mode Prerequisite A wake up call is sounding Off Press the display key The wake up call is deactivated Or Bia Press the display key or any key The wake up call is
148. nnect to INT1 gt Perform steps a to f for each registered handset After successfully configuring the settings you will briefly see the following display V Connec assign completed 33 First steps Completing the installation If you have started the wizard using the message key W the handset switches to idle status an example for the display in idle status Screen display Reception between the base and the handset ay Goodtopoor w9 PY INT 1 Noreception If Eco Mode page 93 is activated is displayed 12 09 10 53 Charge status of the batteries Charged over 66 Charged between 34 and 66 Charged between 11 and 33 Charged below 11 Flashes battery almost empty less than 10 minutes talktime AQ 4 4 f Illuminated batteries charging INT1 Internal name of the handset page 99 m Please note To protect your phone and its system settings from unauthorised access you can define a 4 digit number code system PIN known only to yourself This code must be entered before you can register de register handsets or alter your phone s VoIP or LAN settings The default system PIN is 0000 4 x zero For instructions on changing the PIN gt page 108 Date time 34 There are two methods of setting the date and time By default your phone is configured so that the date and time are transferred from a time server on the I
149. nor reject it For instructions on accepting a waiting external call during an internal call gt page 98 Rejecting a waiting call VoIP You can hear the call waiting tone but do not want to speak to the caller Reject Press the display key The waiting caller hears the busy tone 57 Making calls using select services Please note You can also press the end call key to end the current call and then press the talk key J again to accept the second call Consulting an external call You can call a second external caller The first call is placed on hold During an external call ExtCall Press the display key The previous call is placed on hold The caller hears an announcement or music on hold i The phone number is dialled You are connected to the second participant Enter the second participant s telephone number If the participant does not answer or you want to end the call to the second partic ipant press the Bit display key to switch back to the first participant The consultation call is established via the same send connection as the first call Please note You can also select the second participant s phone number from the directory redial list or a call list on the handset Ending a consultation call VoIP U gt End Active Call You are reconnected to the first call participant You can also end a consultation call by pressing the end call key The
150. not replace it until the batteries are fully discharged The handset is pre registered with the base If you have purchased a model with multiple handsets all handsets will already be registered with the base You do not need to register the handsets again However if a handset is not registered with the base Register handset flashes on the display reg ister the handset manually gt page 96 After the first battery charge and discharge you may place your handset in the charger after every call Always repeat the charging and discharging procedure if you remove the batteries from the handset and reinsert them The batteries may warm up during charging This is not dangerous After a while the charge capacity of the batteries will decrease for technical reasons 15 First steps Changing the display language Change the display language if you do not understand the language currently set gt Press right on the control key gt Press the keys 6 and te slowly one after the other The display for setting languages appears and the current language e g English is selected gt Press down on the control key Q os until the language you wish to use is displayed e g French Francais gt Press the key below if to select this language The selection is marked with M Francais V gt Press and hold the end call key F to return to idle status 16
151. nt ringtones for the following functions Internal calls Alarm clock For external calls to each individual receive connection on the phone Phone IP1 to IP6 Gigaset net Setting the ringtone volume The ringtone ringer volume is the same for all types of ring In idle status 4 gt Ringer Volume e Set the volume OK Press the display key to save the setting Please note You can also adjust the ringtone volume via the EM gt Settings gt Audio Settings menu Setting ringtone melody Set different ringtone melodies for external calls internal calls and the alarm clock For internal calls and the alarm clock In idle status 4 gt Ringtones Handset Internal Calls Alarm Clock Select and press 4 f Select melody and press J selected For external calls In idle status 4 gt Ringtones Handset External Calls Select and press fd Handset settings K can be used to select the following Melodies Select receive connection and press fe You can set the ringtone as described above Time Control You can specify a time period when you do not want the telephone to signal external calls e g during the night Activation is switched on or off by pressing fd activated Settings Ringer off from Ringer off until Enter time in 4 digit format Please note During this period you will continue to receive calls from numbers to which you have assigned a
152. nter the SMS service centre through which you wish to send and receive SMS messages into your phone You can receive SMS messages from every SMS service centre that is entered provided you have registered with your service provider This happens automatically when you send the first SMS via the relevant service centre Your SMS messages are sent via the SMS service centre that is entered as the active send centre However you can activate any other SMS centre as the active send service centre to send a current message gt page 83 If no SMS service centre is entered the submenu only consists of the entry Settings Enter an SMS Service Centre page 83 Entering changing SMS service centres gt Find out about the services and special functions offered by your service pro vider before you make a new application and or before you delete pre config ured numbers EIT gt X SMS gt Settings gt Service Centres m Select SMS service centre e g Service Centre 1 and press JA gt You can enter data in the following fields Active Send Serv Centre Select Yes if SMS should be sent via the SMS service centre For the SMS centres 2 to 4 the setting only applies to the next SMS SMS centre Enter the number of the SMS service Email Centre Enter the number of the e mail service Send via Select the fixed line or VoIP connection that you want to use to send the SMS messages OK Press the display key m Pleas
153. nternet provided it is connected to the Internet You can activate deactivate the synchronisation with a time server via the Web configurator gt page 138 You can also set the date and time manually via the menu of one of the regis tered handsets page 107 To ensure you have the correct time for example for incoming calls in the call lists and other lists and to use the alarm clock the date and time must be set First steps Proceeding Now you have successfully set up your phone you ll want to adapt it to your per sonal requirements Use the following guide to quickly locate the most important subjects If you are unfamiliar with menu driven devices such as other Gigaset telephones read the section entitled Using the phone gt page 36 first Information on is located here Making external calls and accepting calls page 44 Setting the ringtone melody and volume page 104 Setting Eco Mode page 93 Preparing the telephone for SMS reception page 76 Registering available Gigaset handsets to the page 96 base and transferring their directory entries to page 66 the new handset Using online directories page 67 Entering additional VoIP accounts page 110 Operating the telephone on a PABX page 115 Configuring the phone via the Web page 117 configurator 35 Using the phone Using the phone Control key In the description below the side of the control key up down right left that you have to press in
154. o save the name of the POP3 server e g Yahoo Gmail and your personal access data account name password in the phone page 137 You can save access data for six different e mail accounts on differ ent POP3 servers on your phone You can assign the e mail accounts to different handsets You can set your phone to periodically connect to the POP3 servers and check whether you have new messages The receipt of a new e mail message is displayed on the handsets assigned to the related e mail account An advisory tone sounds and the icon is displayed on the idle display Please note The X symbol is also displayed when you have new SMS messages You can display the sender date time of receipt and the subject for each e mail in the incoming e mail list gt page 87 m Please note If you have also activated the authentication of the phone with a POP3 server via a secure connection in the Web configurator TLS authentication and this fails the e mail messages are not downloaded to your phone In this case pressing the flashing message key La will display the message Certificate error Please check certificates in the web configurator gt Press the display key a to confirm the message gt Log in to the Web configurator gt page 120 The Web page Security page 128 tells you why the secure connection could not be established and what you can do E mail notifications Opening the incoming e
155. o the fixed line connection the ringtone is merely deactivated as for Bites 47 Making calls Calling line identification 48 When you receive a call the caller s number is displayed on the screen if the follow ing prerequisites are met Your network provider supports CLIP CLI CLI Calling Line Identification the caller s number is transmitted CLIP Calling Line Identification Presentation the caller s number is dis played You have requested CLIP from your network provider The caller has requested CLI from the network provider Call display If the number of the caller is stored in your directory the number is replaced by the corresponding directory entry You can use the display to see which receive connection the call is directed to Example of display Call to the fixed line connection Call to a VoIP connection amp IP 0251667788 2 0251667788 2 for Phone 3 for IP2 3 Accept Silence Reject Silence 1 Ringtone icon background colour changes for a VIP group assigned gt page 65 2 Number or name of caller 3 Receive connection Indicates which of your phone numbers the caller has dialled The name you set when configuring the phone or the default name is displayed Phone or IP1 to IP6 for Gigaset is displayed for calls from Gigaset net The following is displayed instead of the number External Call if no number is transmitted Withheld i
156. oice quality If the whole infrastructure router network server etc has QoS the voice quality is better i e fewer delays less echoing less crackling R RAM Random Access Memory Memory in which you have reading and storage rights Items such as melodies and logos are saved in the RAM after you have loaded them onto the phone via the Web configurator 168 Glossary Registrar The registrar manages the current IP addresses of the Network subscriber When you register with your VoIP provider your current IP address is saved on the registrar This means you can also be reached when on the move Ringback when the call is not answered CCNR Completion of calls on no reply If a party does not reply when called a caller can arrange an automatic ringback As soon as the destination phone has completed a call and is free again the caller is called back This feature must be supported by the exchange The ring back request is automatically cancelled after about two hours depending on the network pro vider Ringback when the number is busy CCBS Completion of calls to busy subscriber If a caller hears the busy tone he or she can acti vate the ringback function As soon as the connection is free the caller is called back As soon as the caller lifts the earpiece the connection is made automatically ROM Read Only Memory A type of memory that can only be read Router Routes data packets within a network and betwee
157. onfigura tor If for example you close the Web browser without logging off beforehand access to the Web configurator may be blocked for a few minutes 121 Configuring the phone via the Web configurator Understanding the structure of the Web configurator pages 122 The Web configurator pages Web pages contain the UI elements shown in Figure 2 example Home Settings Status Network Dialling Plans lime Telephony Phone Number Use AreaCode Connection Colnment Active Connections 110 Fixed Line x a Audio Number Assignment 112 Fixed Line e x a Call Divert Network Mailboxes Add Advanced VoIP settings Messaging Access Code Info Services Directories Management olF j Menu bar L Navigation area Working area Buttons tabs Help Figure 2 Example of the structure of a Web configurator page Menu bar The Web configurator menus are displayed in the form of tab pages in the menu bar The following menus are available Home The home page opens once you have logged in to the Web configurator It con tains information on the Web configurator functions If no VolP connection is configured on your phone yet from the home page you can start a wizard that supports you in configuring new VolP connections To do this click Quick Start Wizard Settings This menu allows you to make settings on your phone If you select the Settings menu a list containing this menu s functions is dis played in the navi
158. opied and you can edit expand it Own Details Entering editing and deleting own entry on page 74 Please note If you select a Gigaset net number from the local directory the connection is automatically established via Gigaset net Internet Entering editing and deleting own entry You have the following options Edit the name of your entry in the Gigaset net directory Delete your entry from the Gigaset net directory Viewing your own entry You are connected to the Gigaset net directory and have performed a search A hit list is displayed gt AM gt Select Own Details and press JA Your Gigaset net number and where applicable your current name are displayed Entering editing a name Eq Press the display key me Edit the name or enter a new name max 25 characters and press J4 You can delete the name with BES Using directories Data protection notice If you enter a nickname at this point it is stored on a central Gigaset server The nickname appears in the Gigaset net directory and other subscribers that use the Gigaset net service can call you using this nickname By entering your data you agree to having your data saved If you do not wish this to happen you can cancel the operation at this point Cancel operation gt Do not enter a name or delete the name currently entered and press the display key eg You return to the hit list Or gt Press and hold the
159. or lower than the SIP and RTP port numbers that you usually use and are preset on the phone This procedure is particularly useful if additional VoIP phones are connected to the router To change the SIP and RTP port numbers on your VoIP phone proceed as follows gt Connect your PC s browser to the Web configurator of the phone and log in gt Open the Web page Settings gt Telephony gt Advanced VoIP Settings and change the settings for the SIP and RTP ports gt page 137 To help you remember the new port numbers e g for router configuration you can choose port numbers that are very similar to the standard settings e g SIP port 49060 instead of 5060 RTP port 49004 to 49010 instead of 5004 to 5010 gt Save the changes on your phone gt Wait for the active VoIP connections to be re registered To do so switch to the Web page Settings gt Telephony gt Connections to see the Status of your VoIP connections 149 Customer service amp product warranty Australia and New Zealand 150 gt Check to see whether the problem persists If it does perform step 2 2 Setting port forwarding on the router To ensure that your specified SIP and RTP port numbers are used on the WAN inter face with the public IP address you must define port forwarding rules for the SIP and RTP ports on the router To define port forwarding on the router proceed as follows The terms used below may vary from router to router
160. ork component within a network based on the TCP IP protocols e g LAN Internet On the Internet domain names are usually assigned instead of IP addresses DNS assigns the corresponding IP address to the domain name The IP address has four parts decimal numbers between 0 and 255 separated by full stops e g 230 94 233 2 The IP address is made up of the network number and the number of the Network subscriber e g phone Depending on the Subnet mask the first one two or three parts make up the net work number and the rest of the IP address addresses the network component The network number of all the components in any one network must be identical IP addresses can be assigned automatically with DHCP dynamic IP addresses or manually fixed IP addresses See also DHCP IP pool range Range of IP addresses that the DHCP server can use to assign dynamic IP addresses L LAN Local Area Network Network with a restricted physical range A LAN can be wireless WLAN and or wired Local IP address The local or private IP address is the address for a network component in the local network LAN The network operator can assign any address they want Devices that act as a link from a local network to the Internet gateway or router have a public and a private IP address See also IP address Local SIP port See SIP port Local SIP port M MAC address Media Access Control address Hardware address by means of which each
161. ory file content vCard format 140 Directory transfer 008 139 Display changing display language 16 101 colour scheme eee evens 102 ao De KI EEEE eee ee eee 102 in idle status eee eee eee 37 name from online directory 49 number CLI CLIP 000005 48 SEIN 0 cece cece cece eee 101 102 Display keys cece eee eee eee 6 8 ASSIGNING 6 eee eee eee eee eee 102 Display name VoIP 060 162 Disposal aves cteacesaeek rk oi ead 155 DMA ee neea aa E E E AS 162 DNSe reenn ned AEOS 162 DNS server preferred ccc cece cece cence 109 Domain name cece eee eee 162 Domain Name System 162 Draft message list SMS 4 77 DS CPi nds cenan ein dearnee de vtinoesans ons 162 D EEE EPE ge scbaee 162 DSLAM iein eua aari a E ns 162 179 Index DTMF signalling for VoIP 136 Dynamic DNS 0 e eee ee eee 163 Dynamic Host Configuration Protocol corsico Sethe eens 162 Dynamic IP address 4 163 DyNDNS ccceeees eee e eee eees 163 E Earpiece volume c cece eens 103 Echo service from Gigaset net 50 ECO DECT 8 sine en e tie EEE CEEE 93 Eco mode switching off wireless module c cece cece eee ees 93 ECT ca Pe anne A OOE antes tename ene ear 59 activating deactivating 56 E mail deleting 04 Sh ae Seale Sa 89 m
162. ou are asked to enter the number of the network mailbox oe Enter the number for the network mailbox OK Press the display key D Press and hold the end call key idle status Fast access is activated Calling the network mailbox via fast access Teo Press and hold If you have set a network mailbox for fast access you are connected directly to this network mailbox Handsfree mode is activated If necessary deactivate handsfree mode You hear the network mailbox announcement Displaying new messages in the handset s idle display If anew message is present on one of the network mailboxes assigned to the hand set via its receive connection the eo icon and the number of new messages are generally shown on the idle display 91 Using the network mailbox 92 Calling the network mailbox With the message key W Under the message key Ga you will find a list for each network mailbox that fulfils the following prerequisites The corresponding connections are assigned to the handset as receive connec tions The network mailbox phone number is saved on the phone You can use the list to call the network mailboxes directly and listen to the mes sages Press the message key Mailbox IP 1 Mailbox IP 6 Mailbox Select the network mailbox entry and press 7 Via the menu Prerequisite The network mailbox phone number is saved on the phone Em gt G3 Vo
163. ou don t always want it to ring Use time control for calls gt page 105 or ensure that all calls from a withheld number are not signalled gt page 105 Other practical information Transfer the directory from an existing Gigaset handset page 66 use the shortcut func tion page 66 and adjust the background colour and contrast of the display to your requirements page 102 Protecting our environment Gigaset Green Home be environmentally aware when using your phone For details of our ECO DECT products visit www gigaset com service For more information about your phone visit www gigaset com gigasetA510IP After purchasing your Gigaset phone please register it at www gigaset com service this will ensure that any questions you may have or warranty ser vices you request are dealt with even faster If you have any questions about using your phone please read the tips on troubleshooting gt page 146 or contact our Customer Care team gt page 146 Have fun using your new Gigaset phone Contents Contents Gigaset A510 IP your high quality accessory ceeeeeeeee 1 OVERVIEW iis 45 cient eta weve abo ten eda bot dies EET ERG SRSA 6 Display CONS sneen esain Ree hood tae Siege eee se edited needs 7 Display keys ies esos nctiniceioe des ct besesieles esis ea bealedieles ts basbeeeones 8 Main Menu icons cece cece e eee cee cece eee eee eee ee eeeeeees 8 The base ata glance s
164. our phone using the Web configurator You must save the username and password in particular for accessing your personal net directory on the phone You can use the directory from every registered handset Opening the net directory Prerequisite The handset is in idle status m Press and hold Or L gt amp Online Contacts This opens the list of online directories The provider specific name is displayed for the private net directory Using directories 5 Select the private net directory from the list and press i Your private net directory is opened Please note If there is no other net directory available apart from the private net directory gt Q Press briefly The private net directory opens gt Q Press and hold The handset s local directory opens The entries in the net directory are sorted alphabetically according to the first non space field in the entry This is generally the nickname or surname Selecting viewing and managing entries in the net directory Prerequisite The net directory is open see above gt Scroll with Q to the required entry Or Enter the first letter of the name and scroll with R to the required entry gt Press the display key ME The detailed view with the complete entry opens You can scroll through the entry with the control key The following data is shown if available in the sequence specific to the provider Nickname name first name phone nu
165. pending on the setting in the LAN the port number is permanently assigned or it is assigned with each access The combination of IP address Port number uniquely identifies the recipient or sender of a data packet within a network Pre dialling See Block dialling Private IP address See Public IP address Protocol Describes the agreements for communicating within a Network It contains rules for opening administering and closing a connection about data formats time frames and possible error handling Proxy Proxy server Computer program that controls the exchange of data between Client and Server in computer networks If the phone sends a query to the VoIP server the proxy acts as a server towards the phone and as a client towards the server A proxy is addressed via IP address Domain names and Port Public IP address The public IP address is the address for a network component on the Internet It is assigned by the Internet service provider Devices that act as a link from a local network to the Internet gate way router have a public and a local IP address See also IP address NAT Q Quality of Service QoS Describes the quality of service in communication networks Differentiations are made between various quality of service classes QoS influences the flow of data packets on the Internet e g by prioritising data packets reserv ing bandwidth and optimising data packets In VoIP networks QoS influences the v
166. phone IP account is reg istered appears on the display gt For further information please see 2 Connection wizard page 31 27 First steps 28 Downloading VoIP provider data The connection wizard establishes a connection with the Gigaset configuration server on the Internet Various profiles with general access data for different VoIP providers can be downloaded here After a brief period you will see the following display Select Country Germany Back Vv OK Select Provider Provider 2 Back oe 4 n A list of countries is loaded gt Press up or down on the control key repeatedly until the country in which you want to use the phone and for which the telephone is permitted is selected in the display gt Press the key below JJ on the display screen to confirm your selection A list of the VoIP providers for which a profile with the general access data is available on the configuration server is loaded gt Press up or down on the control key repeatedly until your VoIP provider is shown in the display gt Press the key below eg on the display screen to confirm your selection The general access data for your VoIP provider will be downloaded and saved on the phone You have not been able gt Briefly press the end call key vider You can change the assignment to download your provider s data If your VoIP provider does not appear in the list i e
167. play in idle status is shown on page 34 37 Using the phone Activating deactivating the handset D With the phone in idle status press and hold the end call key confir mation tone to deactivate the handset Press and hold the end call key again to reactivate the handset Activating deactivating the keypad lock The keypad lock prevents any inadvertent use of the phone it Press and hold the hash key in idle status to activate or deactivate the keypad lock You will hear the confirmation tone If the keypad lock is activated you will see a message when you press a key The keypad lock deactivates automatically when you receive a call It is reactivated when the call is finished Please note When the key lock is active you cannot call emergency numbers 38 Using the phone Understanding the operating steps The operating steps are shown in abbreviated form for example EM gt Settings gt Eco Mode on gt This means you should proceed as follows Redial Menu gt Press the key below MAM on the dis play screen to open the main menu gt Press down on the control key Q sat until the Settings menu item appears gt Press the key below gon the display screen to confirm your selection gt Press down on the control key R 39 Using the phone Eco Mode until the Eco Mode menu item appears gt Press the key below eg on the display screen to swit
168. pper side of the control key that you can use to adjust the loudspeaker volume for earpiece and handsfree mode The right side of the control key unmute microphone End call key F that you can use to end the call Talk key that you can use to activate deactivate handsfree mode Making calls using select services Making calls using select services Select services are functions that your network provider makes available to you Please note The Select Services menu cannot be open on two handsets simultaneously If this is the case you will hear a negative acknowledge tone Some select services may only be used if you have requested them from your fixed line provider there may be an extra charge gt If you require assistance please contact your network provider Configuring general settings for all calls Anonymous calling withholding caller ID CLIR You can make anonymous calls CLIR Calling Line Identification Restriction Your phone number will not be displayed when you make outgoing calls You are calling anonymously Prerequisites For anonymous calls via your fixed line connection you need to have requested the relevant service feature from your network provider Anonymous calls are only possible via VoIP connections through providers that support the anonymous calling function You may have to ask your VoIP pro vider to activate this function Activating deactivatin
169. r a detailed description of the Web pages and the required entries 117 Configuring the phone via the Web configurator Connecting the PC with the telephone s Web configurator 118 Prerequisites A standard Web browser is installed on the PC e g Internet Explorer version 7 and version 8 XP and Win 7 Firefox version 3 6 x and 4 x or Apple Safari version 5 0 x Windows and MacOS The phone and PC are directly connected with each other via a router The set tings of any existing firewall installed on your PC allow the PC and phone to communicate with each other There are two ways of connecting your PC to the Web configurator of the phone Via the phone s IP address in the local network Via the Gigaset configuration service if the phone and PC are connected to the Internet gt page 119 Please note Depending on your VoIP provider it is possible that you will be unable to change individual settings in the Web configurator The phone is not blocked while you select your settings in the Web configu rator You can make calls with your phone or modify settings at the same time While you are connected to the Web configurator it is blocked to other users It cannot be accessed by more than one user at any one time Establishing a connection via the phone s IP address gt Determining a telephone s current IP address via one of the registered handsets You can see the phone s current
170. r cannot or should not be activated you must assign a fixed static IP address to the phone gt page 108 A fixed IP address is useful for example if port forwarding or a DMZ is set up on the router for the phone You can also assign a static IP address via a handset You can also use the Web configurator to make further settings that are required if you connect your phone to a large company wide or organisation wide network or if you want to manage the phone remotely using the Web configurator You can Store VLAN Identifier VLAN Priority for access to a tagged VLAN Allow PCs outside your LAN to connect to the Web configurator Warning Authorising access from other networks increases the risk of unauthorised access It is therefore recommended that you disable remote access if you no longer require it The Web configurator can only be accessed from other networks if your router passes on the service requests from outside to port 80 the default port of the phone Make sure you read the user manual for your router 127 Configuring the phone via the Web configurator 128 Making security settings managing certificates for TLS authentication The phone supports the establishment of secure data connections on the Internet with the TLS security protocol Transport Layer Security With TLS the client the phone uses certificates to identify the server These certificates must be stored on the base
171. r the SMS service centre set as the active send centre gt Enter the number page 83 You receive an incomplete SMS 1 Your phone s memory is full gt Delete old SMS messages page 78 2 The service provider has not yet sent the rest of the SMS The SMS message is played back 1 The display call number service is not activated gt Ask your service provider to activate this function chargeable 2 No agreement is in place between your mobile operator and your fixed line SMS service provider gt Obtain information from your fixed line SMS service provider 3 Your terminal has been recorded by your SMS provider as having no fixed line SMS func tionality i e you are not registered with the provider gt Send any SMS to automatically register your telephone to receive SMS Messages are only received during the day The terminal is recorded in your SMS provider s database as having no fixed line SMS func tionality i e you are not registered with the provider gt Obtain information from your fixed line SMS service provider gt Send any SMS to automatically register your telephone to receive SMS 85 E mail notifications E mail notifications 86 Your phone will notify you when new e mail messages have been received on your incoming e mail server i e POP3 server The prerequisite for displaying the e mail messages on the handset is that you have used the Web configurator t
172. re section of our website at www gigaset com au NZ 0800 780 878 If it is necessary to have the product serviced the customer service representative will inform you of the product return process If it is necessary to have the product serviced under warranty in both Australia and New Zealand you will need to return the product to your place of purchase If this is not possible please call the relevant Technical Support line listed in this document whereby the customer service repre sentative will inform you of the product return process Except as explicitly stated in this document all other expenses with regard to claiming Product Warranty shall be borne by you Please ensure that 1 You provide proof of purchase 2 Your product is suitably packaged and 3 You have included all components from the original purchase In Australia and New Zealand the product will be serviced within ten business days after the defective product is received by the authorised agent Any and all warranty services referred to under this Product Warranty will be pro vided gt In Australia by CommsPlus Distribution Unit 3a 100 Station Street Nunawad ing Victoria 3131 Phone 1300 780 878 and gt in New Zealand by Atlas Gentech NZ Limited 76 Carbine Road Mt Wellington Auckland 1741 Phone 0800 780 878 Subject to your Statutory Rights 1 Any claim under this warranty is limited to the cost of repair or replacement of the product and 2 If
173. re sent You can receive SMS messages abbreviation SMS via all of your phone s connections except for Gigaset net Your telephone is delivered ready to send SMS messages as soon as the phone is connected to the fixed line If you do not specify any settings the SMS messages are sent via the fixed line Prerequisites Calling Line Identification is enabled for your fixed line connection Calling Line Identification must not be withheld 4 page 53 Your network provider supports the SMS service information on this is available from your network provider You are registered with your service provider to send and receive SMS To receive SMS messages you must be registered with your service provider This happens automatically when you send your first SMS Please note If your phone is connected to a PABX please read gt page 84 Writing sending SMS 76 Writing an SMS Et gt 4 SMS gt Write Message ig Write SMS Please note For instructions on entering text and special characters please see page 159 An SMS may contain up to 160 characters Sending an SMS Menu Press the display key Send Text Select and press IJA SMS Select and press 4 wl Me Select number with area code even if you are in that area from the directory or enter directly Press the display key The SMS is sent SMS text messages Please note If you are interrupted by an e
174. red connections are assigned to the handsets as receive connections and the fixed line connection as send connection at registration start up Launching the connection wizard a Assign connect to INT1 b INT 1 receiv calls for Phone Press the display key I if you wish to change the setting for the send and receive connections of the handset with the internal name INT 1 Press the display key II if you do not wish to change the setting for this handset The receive connections currently assigned to the handset are displayed You have to press down on the control key Q to scroll through the list gt Press the display key H if you wish to change the receive connec tion setting Press the display key JJ if you do not wish to change assignment of the receive connections 31 First steps 32 If you press J proceed to gt e Press ee to display the following If no calls to the VoIP connection IP1 are Receiv calls for to be signalled on the handset gt Press right or left on the control key for IP1 D to set to No lt 4 Yes Back gt Press down on the control key Q to Receiv calls for switch to the next connection Select either Yes or No as described above Phone gt Repeat the steps for each connection 4 Yes gt Back Vv OK gt Press the display key JA once you have finished configuring the settings for the handset The updated list of re
175. ress the talk key The number is dialled Managing entries in the redial list A Press the talk key briefly or Press the display key m Select entry Menu Open menu The following functions can be selected with 9 Use Number As in the directory gt page 65 Copy to Directory gt Storing a number in the directory page 64 Delete Entry Delete selected entry Delete List Delete all entries in the redial list Using lists Function of the message key Opening lists Use the message key L to open the following lists Network mailbox if your network provider supports this function and fast access is set for the network mailbox gt page 91 Incoming message list gt page 80 E mail lists gt page 87 Call list An advisory tone sounds as soon as a new entry arrives in a list Depending on the type of the new entry an icon appears in the display while in idle status Icon New message ao on the network mailbox kh in the missed calls list M in the SMS list or an e mail list The number of new entries is displayed under the corresponding icon eo Q 13 1 2 Please note If calls are saved on the network mailbox you will receive a message if the list type has been set accordingly see your network provider user guide After pressing the message key W you can see all lists containing messages and the network mailbox list The list is displayed wi
176. rnal participant does not answer or the line is busy the call will automat ically return to you Accepting a waiting call If you receive an external call during an internal call you will hear the call waiting tone short tone With Calling Line Identification the caller s number will appear in the display Ignoring the external call Reject Press the display key The call waiting tone is turned off You remain connected with the internal partici pant For calls to a VoIP connection the external caller hears the busy tone or a corre sponding announcement provider specific For calls to the fixed line connection The call continues to be signalled on the other registered handsets Using multiple handsets Accepting an external call putting an internal party on hold LEIA E Press the display key or the talk key You are connected to the external caller The internal call is placed on hold Internal call waiting during an internal external call If an internal party attempts to call you while you are involved in an external or internal call this call is shown on the display internal call waiting You can either accept or reject this call Press any key to make this prompt disappear from the display You must end the current call to accept the internal call Then the internal call is sig nalled as per usual You can accept the call Setting up a conference call You are conducting a call with an external parti
177. ror when logging in to the POP3 server This may have the following cause Incorrect entries for name of POP3 server username and or password gt Check settings Web configurator Parameters incomplete Incomplete entries for name of POP3 server username and or password gt Check add to settings gt Web configurator 88 E mail notifications View the message header of an e mail Prerequisite You have opened an incoming mail list gt page 87 fa Select an e mail entry Press the display key The subject of the e mail message maximum 120 characters is displayed Example for the display on the handset Subject Invitation Back Press the display key to return to the incoming message list Viewing e mail sender s address Prerequisite You have opened the e mail notification to read it page 89 MAN gt From Select and press JA The sender s e mail address is displayed over several lines if necessary maximum 60 characters Back Press the display key to return to the e mail message Deleting e mail messages Prerequisite You have opened the incoming e mail list gt page 87 or the header or sender s address for an e mail is displayed gt page 89 Del Press the display key Or MAN gt Delete Select and press OK Press the display key to confirm the security prompt The e mail is deleted from the POP3 server 89 Using the network mailbox Using the network mailbox
178. ry e g a call by call number to a telephone number 65 Using directories 66 Delete Entry Delete selected entry Send Entry Send a single entry to a handset Transferring the directory to another handset page 66 Delete List Delete all directory entries Send List Send the entire directory to a handset Transferring the directory to another handset page 66 Shortcut Assign the current entry as a shortcut to a selected key Using shortcut keys page 66 Using shortcut keys You can assign directory entries to the keys 2 and 2 J 4 D gt i select entry gt MAM gt Shortcut gt press the key you want to assign the number to To dial press and hold the relevant shortcut key Transferring the directory to another handset You can transfer directory entries from other handsets to your new handset even entries from old handsets Prerequisites The sending and receiving handsets must both be registered to the same base The other handset and the base can send and receive directory entries D gt o Select entry MAT Open menu Send Entry Send List Select and press d m Select the internal number of the receiving handset and press J You can transfer several individual entries one after the other by responding to the Entry copied Next entry prompt with 7 A message appears on the display to confirm a successful transfer You will hear the confirmation
179. s Meaning code 0x31 IP configuration error IP domain not entered 0x33 IP configuration error SIP username Provider Data User ID not entered This is shown for example when dialling with a line suffix if no connection is con figured for the suffix on the base 0x34 IP configuration error SIP password Provider Data Password not entered 0x300 The called party can be reached under multiple phone numbers If the VoIP pro vider supports this a list of the phone numbers is transmitted as well as the status code The caller can select the number to which he wants to make the connection 0x301 Permanently diverted The called party can no longer be reached under this number The new number is transferred to the phone together with the status code and the phone then no longer accesses the old number but dials the new address immediately 0x302 Temporarily diverted The phone is informed that the called party cannot be reached under the dialled number The call is diverted for a limited period The phone is also notified of the length of the diversion 0x305 The query is sent to a different proxy server e g to balance incoming queries The phone will make the same query once again to another proxy server This is not a redirection of the address per se 0x380 Other service The query or call could not be transferred However the phone is notified of other options available to connect the call 0x400 Wrong call 0
180. s fragmentation 164 Deactivating AUTO ANSWEF cece ee eee eee 103 Call diVert eest EEKE EEE en 53 handset cece cece cece eee eee 38 keypad lock eee cece eee eee 38 muting ringtone eee ee 80 network mailbox 0 eee 90 withholding phone numbers 53 Delete key ccc cece cece cence eee eee 8 Deleting Characters Guencer eane E 36 Demilitarised Zone 0005 162 De registering from Web configurator 121 De registering handset 96 DHCP ane a E E RaR 162 163 Index Dialling IP address onune 46 using shortcuts ee sees 66 with directory c cece eee 65 Dialling pause eee eee 116 Dialling plans for emergency numbers 134 Differentiated Service Code Point 162 Digital Subscriber Line 162 Digital Subscriber Line Access Multiplexer 162 DIPOCCONY cos essere dead acne nine ebay arte ord 64 copying number from text 67 Gigaset net cee eee eee eee ee 72 managing entries 06 65 OPENING ec eee cece e eens 36 67 order of entries 0006 64 SAVING entry eee eee eee eee 64 saving the sender s number SMS 82 searching for anentry 68 sending entry list to handset 66 transferring to from PC 139 using to enter numbers 67 Direct
181. s per voice connection and integrated speech pause recognition and comfort noise generation silence suppression G 722 delivers very good voice quality A higher sampling rate provides clearer and better voice quality than other codecs and enables a speech tone in High Definition Sound Performance HDSP G 726 Standard for a Codec G 726 delivers good voice quality It is inferior to the quality with codec G 711 but better than with G 729 G 729A B Standard for a Codec The voice quality is more likely to be lower with G 729A B As a result of the high level of com pression the necessary bandwidth is only around 8 kbit s per voice connection but the delay is around 15 ms Gateway Connects two different Networks e g a router as an Internet gateway For phone calls from VolP to the telephone network a gateway has to be connected to the IP network and the telephone network gateway VoIP provider It forwards calls from VoIP to the telephone network as required Gateway provider See SIP provider Global IP address See IP address 164 Glossary GSM Global System for Mobile Communication Originally a European standard for mobile networks GSM can now be described as a worldwide standard However in the USA and Japan national standards were previously more frequently supported H Headset Combination of microphone and headphone A headset enables a comfortable handsfree mode Headsets that can be connected to
182. s to be assigned to the phone overwriting the current settings The default is 192 168 For information on the IP address see the glossary gt page 166 IP addr 2 2 Enter the last two components of the IP address overwriting the current set tings The default is 001 002 Subnet mask 1 2 Subnet mask 2 2 Enter the subnet mask to be assigned to the phone overwriting the current set tings The default setting is 255 255 255 0 For information on the subnet mask see the glossary gt page 170 Default gateway 1 2 Default gateway 2 2 Enter the IP address for the default gateway gt page 164 through which the local network is connected to the Internet This is generally the local private IP address for your router e g 192 168 1 1 Your phone requires this information to be able to access the Internet The default is 192 168 1 1 DNS server 1 2 DNS server 2 2 Enter the IP address for the preferred DNS server The DNS server Domain Name System gt page 162 converts the symbolic name of a server DNS name into the public IP address for the server when the connection is made You can specify your router s IP address here The router forwards phone address requests to its DNS server The default is 192 168 1 1 gt Press JJ to save the settings Please note You can also make local network settings via the Web configurator gt page 127 109 Setting the base Configuring VoIP connections
183. se note If you do not use your Gigaset net connection for six months it is automatically disabled You cannot be reached for calls from Gigaset net The connection is reactivated As soon as you start a search in the Gigaset net directory gt page 74 or Make a call via Gigaset net dial a number with 9 at the end or Activate the connection via the Web configurator Gigaset HDSP telephony with brilliant sound quality Your Gigaset telephone supports the broadband codec High Definition G 722 You can therefore use it to make calls with brilliant HDSP sound quality High Definition Sound Performance via VoIP f If you register broadband capable handsets with your base Sound Performance internal calls between these handsets will also be made via broadband The following are prerequisites for broadband connections on your telephone For internal calls The handsets involved are broadband capable i e they support codec G 722 For external calls via VoIP You make the call from a broadband capable handset You have selected codec G 722 for outgoing calls Your VoIP provider supports broadband connections The recipient s phone supports codec G 722 and accepts the establishment of a broadband connection Please note The VoIP service Gigaset net gt page 50 supports broadband connections 51 Making calls Activating deactivating handsfree mode In handsfree mode inste
184. send and receive SIP signalling data for VoIP SIP provider See VoIP provider SIP proxy server IP address of your VoIP provider s gateway server Static IP address See Fixed IP address STUN Simple Transversal of UDP over NAT NAT control mechanism STUN is a data protocol for VoIP telephones STUN replaces the private IP address in the VoIP tel ephone data packets with the public address of the secure private network To control data transfer a STUN server is also required on the Internet STUN cannot be implemented with sym metric NATs See also ALG Firewall NAT Outbound proxy Subnet Segment of a Network Subnet mask IP addresses consist of a fixed network number and a variable subscriber number The network number is identical for all Network subscribers The size of the network number part is deter mined in the subnet mask In the subnet mask 255 255 255 0 for example the first three parts of the IP address are the network number and the last part is the subscriber number Symmetric NAT Asymmetric NAT assigns different external IP addresses and port numbers to the same internal IP addresses and port numbers depending on the external target address T TCP Transmission Control Protocol Transport protocol Session based transmission protocol it sets up monitors and terminates a connection between sender and recipient for transporting data TLS Transport Layer Security Protocol for encrypting data trans
185. shing new message or new call 7 Microphone 8 Recall key Consultation call flash Insert a dialling pause press and hold 9 Hash key Keypad lock on off press and hold in idle sta tus toggles between upper lower case and digits 10 End call key On Off key End call cancel function go back one menu level press briefly back to idle status press and hold activate deactivate handset press and hold in idle status 11 Display keys page 8 12 Display in idle status 13 Charge status of the batteries gt page 34 Please note To change the display language proceed as described on page 16 and page 101 Display icons Display icons The following icons are displayed depending on the settings and the operating status of your telephone Signal strength page 34 or Eco Mode icon gt page 93 Keypad locked page 38 Ringtone switched off gt page 105 Batteries are charged gt page 34 m Charge status of the batteries gt page 34 mho rat INT 1 Name of the handset gt page 99 23 04 10 53 current day current time gt page 34 INT 1 12 00 10 53 Alarm clock switched on and wake up time set page 95 Qao hz X4 Number of new messages ao On the network mailbox page 61 03 01 01 amp Inthe missed calls list page 61 X Inthe SMS list page 64 e mail list gt page 87 Xe MOM Ti Display keys page 8 D
186. te The R key is not used for call divert default setting see above If you press this key during a VoIP call the signal is sent This requires that DTMF sig nalling via SIP info messages is activated on the phone see above Defining local communication ports for VoIP The settings for the communication ports are on the Web page Settings gt Telephony gt Advanced VoIP Settings The following communication ports are used for VoIP telephony SIP port The communication port via which the phone receives SIP signalling data The default standard port number is set to 5060 for SIP signalling RTP port Two consecutive RTP ports consecutive port numbers are required for each VoIP connection Voice data is received via one port and control data via the other The default standard port number is set to 5004 for voice transmission This setting only has to be changed if the port numbers are already being used by other subscribers in the LAN You can then specify other fixed port numbers or port number ranges for the SIP and RTP port If several VoIP phones are operated on the same router with NAT it makes sense to use randomly selected ports The phones must then use different ports so that the router s NAT is only able to forward incoming calls and voice data to one the intended phone Use the Web configurator to specify a port number range for the SIP and RTP port that the ports are chosen from Making settings for access to Int
187. tes that another caller is waiting You can accept or reject the second call You can activate deactivate the feature 160 Glossary CF Call Forwarding See Call divert Client Application that requests a service from a server Codec Coder decoder Codec is a procedure that digitises and compresses analogue voice before it is sent via the Inter net and decodes i e translates into analogue voice digital data when voice packets are received There are different codecs with differing degrees of compression for instance Both parties involved in the telephone connection caller sender and recipient must use the same codec This is negotiated between the sender and the recipient when establishing a con nection The choice of codec is a compromise between voice quality transmission speed and the neces sary bandwidth A high level of compression for example means that the bandwidth required for each voice connection is low However it also means that the time needed to compress decompress the data is greater which increases execution time for data in the network and thus impairs voice quality The time required increases the delay between the sender speaking and the recipient hearing what has been said COLP COLR Connected Line Identification Presentation Restriction Feature provided by a VoIP ISDN connection for outgoing calls COLP displays the phone number accepting the call on the calling party s display unit The nu
188. th the Internet services For this purpose every device sends the following device specific information once every day Serial number item number MAC address Private IP address for the Gigaset in the LAN its port numbers Device name Software version On the support server this information is linked to the existing device specific information Gigaset net phone number System related device specific passwords Further information about the Gigaset net service data saved can be found at www gigaset net privacy policy Your base features a LAN connection that you can use to connect the base to a router Connection to a router is required for Internet telephony VoIP Voice over Internet Protocol You can set up and configure up to six accounts VoIP phone numbers from one or more VoIP provider s of your choice on the phone You also need a connection to the router for the following features on your phone Ifyou want to be notified as soon as new software is available for your phone on the Internet If you want the date and time on your phone to be updated by a time server on the Internet Ifyou want to use info services e g weather forecasts and or online directories on your phone You can also connect a PC to the router if you want to set your phone via its Web configurator For Internet access you need a router connected to the Internet via a modem this may be integrated in the rout
189. th the number of new entries 1 and the number of old read entries 2 For the call list the second number is the total number of old calls in all lists example Calls List 002 003 3 Back OK Select a list with To open press IJA 61 Using lists Activating deactivating flashing message key With the Web configuration you can set the type of new messages for which the message key Wa should flash SMS inbox Call list 62 All received SMS messages are saved in the incoming message list gt page 80 Prerequisite Calling Line Identification Presentation CLIP page 48 In the call list the base saves entries for Accepted calls Missed calls Outgoing calls The lists of accepted and missed calls contains the last 30 entries for each The list of outgoing calls contains the last 60 entries On your handset you can also display the list of missed calls or all calls divided into four individual lists Setting the call list type EM gt F Settings gt Telephony gt Calls List Type Missed Calls All Calls Select and press J on o Press and hold idle status The call list entries are retained when you change the list type Opening the call list In idle status you can open the call list by pressing the message key Gj For list type Missed Calls gt Missed Calls For list type All Calls gt Calls List gt All Calls Outgoing Calls Accepted
190. the Web configurator s Login page is displayed in the Web browser Please note The connection between the PC and the Web configurator is a local connection LAN connection The Internet is only accessed to establish the connection 119 Configuring the phone via the Web configurator Logging into off the Web configurator 120 Prerequisite Your PC and phone are connected to the Internet Logging in setting the interface language Once you have successfully established the connection the Login Web page is dis played in the Web browser Welcome You can use this interface to administer your device For your security the configuration program is protected with the system PIN Please choose your language for menus and dialogs English Please enter your system PIN Figure 1 Start screen You can select the language you want the menus and Web configurator dialogs to be displayed in The language that is currently selected is displayed in the first field on the Web page gt If necessary click LY to open the list of available languages gt Select the language The Web page is reloaded in the selected language This may take some time as the web pages for the Web configurator for the required language are loaded onto the base from the configuration server gt Enter your phone s system PIN default setting 0000 in the bottom field of the Web page to access the Web configurator functions
191. the directory page 64 or call and redial list page 60 saves you from repeatedly keying in phone numbers Using the connection list on the display key Prerequisite You have assigned the list with all configured connections to a display key gt page 102 Press the display key and select the connection Dial Press the talk key or display key i Enter a number The number is dialled approximately 3 5 seconds after the last digit is entered Any dialling plan that has been defined for the dialled phone number is ignored Exception If a block is set in the dialling plan this takes effect for VoIP connections but not fixed line connections 45 Making calls Calling an IP address provider dependent You can also dial an IP address instead of a phone number using VoIP gt Press the star key to separate the sections of the IP address e g 149 246 122 28 gt If necessary press the hash key to attach the SIP port number of the person you are calling to the IP address e g 149 246 122 28 5060 If your VoIP provider does not support the dialling of IP addresses each part of the address will be interpreted as a normal phone number Dialling emergency numbers If no dialling plans for emergency numbers are preset on your telephone you should set dialling plans yourself Assign them to a connection that you know sup ports emergency numbers Calls to emergency numb
192. the preconfigured Gigaset configuration server 3 If Server not accessible is displayed the download server may not be accessible gt The server is currently not accessible Repeat the process at a later date gt You have changed the preconfigured server address Correct the address If necessary reset the base 4 If Transmission error XXX is displayed an error has occurred during the transmission of the file An HTTP error code is displayed in place of XXX gt Repeat the process If the error occurs again consult the Service department 5 If Check IP settings is displayed your phone may not be connected to the Internet gt Check the cable connections between the base and router and between the router and the Internet gt Check whether the phone is connected to the LAN i e it can be reached at its IP address 147 Customer service amp product warranty Australia and New Zealand You cannot establish a connection to the phone with your PC s Web browser gt When establishing a connection check the phone s local IP address that has been entered You can check the IP address on your handset page 108 Check the connections between the PC and base Transmit a ping command to your base e g from your PC ping lt base s local IP address gt You have tried to reach the phone via a secure http https Try again with http Exclusion of liability Some displays may contain pixels picture
193. the restart and reset via the Web page Settings gt Management gt Reboot amp Reset 141 Configuring the phone via the Web configurator 142 Changing the base settings registering handsets You can use the Web configurator to Switch the base to registration mode to register handsets to the base This set ting corresponds to pressing and holding the registration paging button on the front of the base Activate deactivate Eco Mode or Eco Mode For Eco Mode see page 93 Change the system PIN gt page 107 for your phone Activate and deactivate the LED for the registration paging button on the front of the base See page 9 for the meaning of the LED Activate deactivate the display of VoIP status messages on your handset The base settings are on the Web page Settings gt Management gt Miscellaneous Updating firmware for the base restoring firmware updates activating deactivating automatic updates You can start firmware updates and downgrades via the Web page Settings Management gt Firmware Update Regular updates to the base firmware and the provider profile for your VoIP connec tions general provider data are made available on an Internet configuration server You can download these updates onto your base as required The URL for this server is stored in the base You have the following options Starting a firmware update If anew version of the firmware is available this is downloaded to the bas
194. tion in the conference call by pressing the end call key and terminating the call Transferring calls Transferring a call to an internal party You are making an external call and would like to transfer it to another handset gt Set up an internal consultation call page 58 D Press the end call key even before the other party has answered to transfer the call Transferring a call to an external number VoIP ECT Explicit Call Transfer You are making an external call via a VoIP connection and wish to transfer the call to another external party Prerequisite The feature is supported by the relevant network provider If you have activated the Transfer Call by On Hook function for VolP using the Web configurator Configuring call transfer via VoIP page 136 D Press the end call key even before the other party has answered to transfer the call m Please note This equipment may not provide for the effective handover of a call to another device connected to the same line 59 Using lists Using lists The options are Redial list Incoming message list Call lists Network mailbox Redial list 60 The redial list contains the ten numbers last dialled with the handset max 32 num bers If one of the numbers is in the directory the corresponding name will be dis played Manual redial A Press the talk key briefly or Press the display key m Select entry A P
195. tional information for the service employee Unlock system only if the device has been locked by the provider Confirm selection with fd If necessary you can unlock a provider specific device lock with a cor responding code Update profile Confirm selection with 4 Your current VoIP provider profiles general provider data for all config ured VoIP connections are automatically loaded onto your phone The general settings for all VolP connections for which profiles are available on the Internet are updated Send config Select this option only if you are requested to do so by the service employee 154 Environment Environment Our environmental mission statement We Gigaset Communications GmbH bear social responsibility and are actively committed to a better world Our ideas technologies and actions serve people society and the environment The aim of our global activity is to secure sustainable life resources for humanity We are committed to a responsibility for our products that comprises their entire life cycle The environmental impact of products includ ing their manufacture procurement distribution utilisation service and disposal are already evaluated during product and process design Further information on environmentally friendly products and processes is availa ble on the Internet at www gigaset com Environmental management system Gigaset Communications GmbH is certified pursuant to the inter na
196. tional standards ISO 14001 and ISO 9001 ISO 14001 Environment Certified since September 2007 by TUV SUD Management Service GmbH ISO 9001 Quality Certified since 17 02 1994 by T V SUD Man agement Service GmbH Disposal Batteries should not be disposed of in general household waste Observe the local waste disposal regulations details of which can be obtained from your local author ity or the dealer you purchased the product from All electrical and electronic equipment must be disposed of separately from gen eral household waste using the sites designated by local authorities The appropriate disposal and separate collection of used equip ment serve to prevent potential harm to the environment and to X health They are a precondition for the re use and recycling of used electrical and electronic equipment For further information on disposing of your used equipment please contact your local authority or your refuse collection service 155 Appendix Appendix Care Wipe the device with a damp cloth or an antistatic cloth Do not use solvents or microfibre cloths Never use a dry cloth this can cause static In rare cases contact with chemical substances can cause changes to the device s exterior Due to the wide variety of chemical products available on the market it was not possible to test all substances Impairments in high gloss finishes can be carefully removed using display polishes for mobile phon
197. tor to change further settings for the call transfer ona VoIP connection gt page 136 Making calls using select services Configuring settings for the next call Activating anonymous calling for the next call VoIP You can withhold your phone number for the next call CLIR Calling Line Identifi cation Restriction The setting applies to all the phone s connections In idle status EM gt amp Select Services gt Withhold No Next Call Select and press ii Enter the number or copy from the directory Dial Press the display key The number is dialled Generally speaking you can withhold your number for all calls gt page 53 Actions during an external call Please note For VoIP telephony the services described below are only available if parallel IP connections are permitted Accepting a waiting call VoIP You are making an external call and hear the call waiting tone With Calling Line Identification Accept Press the display key Without Calling Line Identification fixed line EMT gt Accept Call Waiting Once you have accepted the waiting call you can switch between the two callers Call swapping VoIP page 58 or speak to both at the same time Confer ence calling gt page 59 Please note Without CLIP a waiting call is only announced with a signal tone An internal waiting call is shown on the display You can neither accept the internal call
198. ual tone multi frequency dialling DTMF Dynamic IP address A dynamic IP address is assigned to a network component automatically via DHCP The dynamic IP address for a network component can change every time it registers or at certain time intervals See also Fixed IP address DynDNS Dynamic DNS Domain names and IP addresses are assigned via DNS For Dynamic IP addresses this service is enhanced with Dynamic DNS This permits the use of a network component with a dynamic IP address as a Server on the Internet DynDNS ensures that a service can always be addressed on the Internet under the same Domain name regardless of the current IP address E ECT Explicit Call Transfer Participant A calls participant B The participant puts the connection on hold and calls partici pant C Rather than connect everyone in a three party conference A now transfers participant B to Cand hangs up EEPROM Electrically Erasable Programmable Read Only Memory Memory building block in your phone with fixed data e g default and customised settings and data saved automatically e g call list entries Ethernet network Wired LAN F Firewall You can use a firewall to protect your network against unauthorised external access This involves combining various measures and technologies hardware and or software to control the flow of data between a private network you wish to protect and an unprotected network e g the Internet See also
199. uality means more data needs to be trans ferred i e perfect voice data transfer requires a DSL connection with a larger band width You can change the voice quality by selecting bearing in mind the bandwidth of your DSL connection the voice codecs your phone is to use and specifying the order in which the codecs are to be suggested when a VoIP connection is estab lished Default settings for the codecs used are stored in your phone one setting opti mised for low bandwidths and one for high bandwidths You can generally select one of these standard settings for all VoIP connections on your phone If your DSL connection has a low bandwidth you can also exclude par allel VoIP connection to increase the voice quality 131 Configuring the phone via the Web configurator 132 You can also change the settings for the voice codecs yourself by selecting the voice codecs to be used for each VoIP connection on your phone and specifying the sequence in which they should be suggested when establishing a VoIP connection The following voice codecs are supported by your phone G 722 Excellent voice quality The broadband speech codec G 722 works at the same bit rate as G 711 64 kbit s per speech connection but with a higher sampling rate This allows higher frequencies to be played back The speech tone is there fore clearer and better than for the other codecs High Definition Sound Per formance G 711 a law G 711 p law Excel
200. ug Re insert the plug and wait for the device to restart If the caller number is still not displayed gt Check the CLIP phone number display settings of your PABX and activate this function if necessary In the user manual for the device search for the term wn CLIP or an alternative term such as calling line identification phone number wn identification caller ID etc If necessary contact the device manufacturer If this does not resolve the problem it is possible that your network provider does not provide the CLIP service for this number Have you requested the phone number display service from your network provider gt Check whether your provider supports phone number display CLIP and that the function has been activated for you If necessary contact your provider Additional information on this subject can be found on the Gigaset website at www gigaset com service 49 Making calls VoIP telephony via Gigaset net 50 You can use Gigaset net to make free phone calls via the Internet directly to other Gigaset net users e g other persons friends and family members who have a Gigaset IP phone without having to set up an account with a VoIP provider or make any further settings You simply have to connect your phone to the power supply and the Internet connection and if necessary enter yourself in the Gigaset net online directory under a name of your choice gt page 74 Gigaset net
201. umber 0x485 The URI dialled is not unique and cannot be processed by the VoIP provider 0x486 The called party is busy 0x487 General faults The call was cancelled before a call was established The status code confirms receipt of the interruption signal 0x488 The server cannot process the query because the data entered in the media description is not compatible 0x491 The server reports that the query will be processed as soon as a previous query has been completed 0x493 The server rejects the query because the phone cannot decrypt the message The sender has used an encryption method that either the server or the receiver phone cannot decrypt 0x500 The proxy or the receiving device has discovered a fault while executing the query It is therefore impossible to execute the query If this occurs the caller or the phone displays the fault and repeats the query after a few seconds The number of seconds after which the query can be repeated may be transmitted to the caller or phone by the receiving device 0x501 The query cannot be processed by the recipient because the recipient does not have the functionality that the caller requires If the recipient understands the query but does not process it because the sender does not have the necessary rights or the query is not permitted in the current context status code 405 is trans mitted instead of 501 0x502 In this case the receiving device that transmits this error code is a pro
202. up to 20 h 300 h standard batteries Brilliant sound quality in handsfree mode Screensaver digital clock or picture ECO DECT Alarm clock 173 Accessories Gigaset SL400H handset Genuine metal frame High quality keypad with backlight 1 8 TFT colour display Bluetooth and mini USB Directory for up to 500 vCards Talk standby time of up to 14 h 230 h Large font for call lists and directory Brilliant sound quality in handsfree mode with 4 adjust able handsfree profiles Caller pictures slideshow and screensaver analogue and digital clock Silent alert download ringtone melodies ECO DECT Alarm clock Calendar with appointment scheduler Night mode with time controlled ringtone deactivation No interruptions from anonymous calls Room monitor baby alarm direct call SMS with up to 640 characters www gigaset com gigasets 400h OOOOH HOM LAE A A A a a E d Gigaset S810H handset Brilliant sound quality in handsfree mode High quality keypad with backlight Plus minus key for simple volume control 1 8 TFT colour display Bluetooth and mini USB Directory for up to 500 vCards Talk standby time of up to 13 h 180 h standard batteries Large font for call lists and directory Caller pictures screensaver analogue and digital clock Download ringtone melodies ECO DECT Alarm clock Calendar with appointment scheduler Night mode with time controlled ringtone deactivation No int
203. urs 6 5 7 5 8 5 10 5 Charging time in charger hours 55 6 5 7 9 Due to the constant progression in battery development the list of recommended batteries in the FAQ section of the Gigaset Customer Care pages is updated regu larly www gigaset com service Base power consumption In standby mode approx 1 2 W During a call approx 1 3 W 157 Appendix 158 General specifications DECT standard Supported GAP standard Supported No of channels 60 duplex channels Radio frequency range 1880 1900 MHz Duplex method Time multiplex 10 ms frame length Repeat frequency of the transmission pulse 100 Hz Length of the transmission pulse 370 us Channel grid 1728 kHz Bit rate 1152 kbit s Modulation GFSK Language code 32 kbit s Transmission power 10 mW average power per channel 250 mW pulse power Range Up to 300 m outdoors up to 50 m indoors Base power supply 230 V 50 Hz Ambient conditions for operation 5 C to 45 C 20 to 75 relative humidity Dialling mode DTMF tone dialling Pin connections on the telephone jack 3 4 1 unused 3a 4b 2 unused 5 unused 6 unused Appendix Writing and editing text The following rules apply when writing text Multiple letters and characters are assigned to each key between 0 and ux as
204. vate deactivate automatic check With the Automatic check for profile updates option you can activate deacti vate the check for profile updates If the version check is activated the phone checks daily whether new versions of the provider profiles with general provider data are available for the providers for your VoIP connections If anew version of a provider profile is available a message to this effect is shown on the display of the registered handsets You can start the update on one of the handsets page 111 Please note If the telephone is not connected to the Internet at the time when the check is to be performed e g because the router is disabled the check is per formed as soon as the phone is reconnected to the Internet Update provider profiles To update the provider profiles directly click Update Profile The phone then checks for all profiles loaded whether updates are available Where applicable you can then load the updates to your phone Optimising voice quality for VoIP connections Functions to improve the voice quality on VoIP connections are available on the Web page Settings gt Telephony gt Audio The voice quality for VoIP connections is mainly determined by the voice codec used for transferring the data and the available bandwidth of your DSL connection In the case of the voice codec the voice data is digitised coded decoded and com pressed A better codec better voice q
205. via the public telephone network fixed line or via the Internet VoIP To make an external call you have to select one of the phone connections as a send connection You have the following options Assign a connection to the handset as a send connection permanently As standard you can select a send connection each time you make a call Press and hold the talk key to open a list with all available send connections for the phone Permanently assigned send connection Prerequisite A specific connection fixed line or VoIP connection is assigned to the handset as a send connection MEG Enter the number and briefly press the talk key If there is no dialling plan for the selected number gt page 133 the number is dialled via the send connection of the handset If there is a dialling plan the number is dialled via the connection defined in the dialling plan If the phone number is blocked by a dialling plan it will not be dialled Not possible is displayed Or agag Press and hold the talk key and select the connection Dial Press the display key ie Enter the number The number is dialled approximately 3 5 seconds after the last digit is entered The dialled numbers and the send connection used are OJ shown in the display e g via IP2 The connection name you have assigned is displayed where available x Otherwise the standard name is used via IP2 After a VoIP connection has beensetup thenumbero
206. vider Error tone sounds after system PIN prompt You have entered the wrong system PIN gt Repeat input of system PIN Forgotten system PIN gt Reset the system PIN to 0000 page 114 The other party cannot hear you You pressed the mute key during a call The handset is muted gt Unmute the microphone page 52 The number of the caller is not displayed although CLIP has been set Calling Line Identification is not enabled gt The caller should ask the network provider to enable Calling Line Identification CLI Refer to the notes on calling line display page 49 You hear an error tone when keying an input Action has failed invalid input gt Repeat the process Read the display and refer to the user guide if necessary You cannot listen to messages on the network mailbox Your PABX is set to pulse dialling gt Set your PABX to tone dialling No time is specified for a message in the call list Date time have not been set gt Set date time or gt Activate synchronisation with a time server on the Internet via the Web configurator Firmware update or VoIP profile download is not carried out 1 If Currently not possible is displayed the VolP connections may be busy or a download update is already being performed gt Repeat the process at a later date 2 If File unreadable is displayed the firmware file may be invalid gt Use only the firmware available on
207. x401 Not authorised 0x403 The requested service is not supported by the VoIP provider 0x404 Wrong phone number No connection on this number Example While making a local call you have not dialled the area code although your VoIP provider does not support local calls 0x405 Method not permitted 0x406 Not acceptable The requested service cannot be provided 0x407 Proxy authentication required 0x408 The party cannot be reached e g account has been deleted 0x410 The requested service is not available from the VoIP provider 0x413 Message is too long 151 Customer service amp product warranty Australia and New Zealand 152 Status Meaning code 0x414 URI is too long 0x415 Query format is not supported 0x416 URI is faulty 0x420 Incorrect ending 0x421 Incorrect ending 0x423 The requested service is not supported by the VoIP provider 0x480 The dialled number is temporarily unavailable 0x481 The recipient is not available 0x482 Double service query 0x483 Too many jumps The query was rejected because the service server proxy has decided that this query has already passed through too many service servers The maximum number is defined beforehand by the original sender of the query 0x484 Wrong number In most cases this response means that you have simply omitted one or more digits in the phone n
208. xternal call while writing an SMS the text is automatically saved in the draft list If the memory is full or if the SMS function on the base is being used by another handset the operation is cancelled A corresponding message appears in the display Delete SMS messages you no longer require or send the SMS later SMS status report Prerequisite Your network provider supports this feature If you have activated the status report you will receive an SMS with a confirmation message after sending Activating deactivating a status report L gt 4 SMS gt Settings Status Report Select and press iq M on Reading deleting status report saving number to directory gt Open the incoming message list gt page 80 and then f Select SMS with State OK or State NOK status Press the display key Delete LT gt Delete Entry gt JA Copy to directory ET gt Copy to Directory gt JA Delete entire list Em gt Delete List gt JA Draft list You can save an SMS in the draft list and edit and send it later Saving an SMS in the draft list gt You are writing an SMS gt page 76 Menu Press the display key Save Text Select and press J After saving the SMS editor will be displayed again with your SMS You can con tinue writing the text and save it again The SMS that was saved previously will be overwritten 77 SMS text messages 78 Opening the draft list Et gt XA SMS
209. xy or a gate way and has received an invalid response from its gateway via which this query is to be processed Customer service amp product warranty Australia and New Zealand Status Meaning code 0x503 The query cannot be processed by the receiving device or the proxy at present because the server is either overloaded or is being serviced If it is possible for the query to be repeated in the foreseeable future the server informs the caller or the phone of this 0x504 Time limit exceeded at the gateway 0x505 The server rejects the query because the indicated version number of the SIP pro tocol does not concur with at least the version that is used by the server or SIP device involved in this query 0x515 The server rejects the query because the message exceeds the maximum permitted size 0x600 The called party is busy 0x603 The called party has rejected the call 0x604 The called URI does not exist 0x606 The communication settings are not acceptable 0x701 The called party has hung up 0x703 Connection cancelled because of timeout 0x704 Connection interrupted because of an SIP error 0x705 Wrong dialling tone 0x706 No connection established 0x751 Busy tone No codec match between the calling and called party 0x810 General socket layer error User is not authorised 0x811 General socket layer error Wrong socket numb
210. zz are only signif icant for the service Edition 420200000 means that version 20 of the firmware is currently loaded on your base A list of the registered handsets Status gt Connections The following is displayed for every connection on your phone Connection Type fixed line VoIP Gigaset net Name of the connection Status of the connection registered connected etc Status of call transfer 143 Customer service amp product warranty Australia and New Zealand Customer service amp product warranty Australia and New Zealand IMPORTANT Please retain your sales receipt as proof of the date of purchase Customer Service If you require assistance in operating this product please contact us AUS 1300 780 878 or by e mail at the Customer Care section of our website at www gigaset com au NZ 0800 780 878 or by e mail at the Customer Care section of our website at www gigaset com au If you are trying to access a Network Service and require assistance specifically related to the network service or would like to subscribe to the service contact your service provider Product Warranty 144 Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a repair or replacement for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail

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