AirLink GX Series User Guide - scg
Contents
1. AirLink GX Series User Guide AR aga SIERRA WIRELESS Important Notice Safety and Hazards Rev 1 Apr 13 Preface Due to the nature of wireless communications transmission and reception of data can never be guaranteed Data may be delayed corrupted i e have errors or be totally lost Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless AirLink GX Series device are used ina normal manner with a well constructed network the Sierra Wireless GX Series device should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property Sierra Wireless accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless AirLink GX Series device or for failure of the Sierra Wireless AirLink GX Series device to transmit or receive such data Do not operate the Sierra Wireless AirLink GX Series device in areas where blasting is in progress where explosive atmospheres may be present near medical equipment near life support equipment or any equipment which may be susceptible to any form of radio interference In such areas the Sierra Wireless GX Series device MUST BE POWERED OFF The Sierra Wireless AirLink GX Series device can transmit signals that could interfere with2. Corporation Macintosh and Mac OS X are registered trademarks of Apple Inc registered in the U S and other countries QUALCOMM is a registered trademark of QUALCOMM Incorporated Used under license Other trademarks are the property of their respective owners 4114008 Contact Information Revision History Rev 1 Apr 13 Preface International Contact Information AirLink Sales airlinksales sierrawireless com AirLink Support support sierrawireless com AirLink RMA Re pairs repairs sierrawireless com AirLink Online Support Knowledgebase AirLink Software Downloads Corporate Web Site www sierrawireless com Support SupportCenter www sierrawireless com en Support Downloads aspx www sierrawireless com If you have purchased your product from an AirLink Distributor or Reseller please contact them for first line technical support Sierra Wireless Headquarters Contact Information 1 604 232 1488 8 00 AM to 5 00 pm Pacific Time Sierra Wireless 13811 Wireless Way Richmond BC Canada V6V 3A4 Sales Headquarters Consult our website for up to date product descriptions documentation application notes firmware upgrades troubleshooting tips and press releases www sierrawireless com Revision 1 Date April 2013 Summary of changes First Release AirLink GX Series User Guide 6 4114008 Contents Introduction to t
3. AirVantage Management Service 32 Configuring with AT Commands 33 AirLink GX Series Specifications 35 Regulatory Information maana DE cece PANG MELA DRA DAE KAN decdenne 39 Federal Communications Commission Notice FCC United States 39 Notice for Canadian Users 39 Important Information for North American Users on Radiation Exposure 40 SR AA AE 42 ed ous 45 8 4114008 1 Introduction to the AirLink GX Series Rev 1 Apr 13 This chapter describes the Sierra Wireless AirLink GX Series device including a description of ALEOS embedded software and the AirVantage Management Service AVMS device management platform Introduction The AirLink GX Series device is a compact intelligent and fully featured cellular gateway that provides real time wireless capabilities for fixed and mobile applications such as e Public safety vehicle deployments e Public transit systems e Energy and utilities e Remote asset monitoring e Backup broadband connectivity The AirLink GX Series device has multiple communication ports including serial Ethernet and USB ports The power connector has one digital I O pin for remote monitoring and control and one ignition sense pin to turn the device on and off and trigger the low power mode The AirLink GX Series device is available in the following variants e 4GLTE GX440 e
4. Green Connected to the cellular network e Flashing Green The device is roaming Rev 1 Apr 13 23 AirLink GX Series User Guide 24 Power Connector Description The GX Series device s power connector is a four pin connector that has e Two pins connecting DC voltage to the device e Two pins providing additional monitoring and control functions This section has information to help you plan your device s connection and configuration The connector s pin diagram is shown below It also shows the colors of the wires used on the DC power cable you can order from Sierra Wireless To Contact Switch Green Wire Relay or External Device NOTE Pin 4 has a maximum rating of 30V 150mA White Wire To Vehicle Ignition gt NOTE Or to VCC if NOT connected to the ignition Pin 4 Pin 3 Digital I O u Ignition User Sense NOTE Colors are colors of GX Series Power Connector Configurable wires on DC connector cable Pin 2 Pin 1 Ground VCC Red Wire Black Wire Battery or Power Source 9 VDC to 36 VDC 12 VDC Nominal Figure 2 6 GX Series device Power Connector Pin Diagram Pins 1 and 2 e Pin 1 VCC Connect to 12VDC nominal red wire on DC cable e Pin 2 Ground Connect to ground black wire on DC cable 4114008 Installation and Startup Pin 3 This pin is the ignition sense pin white wire on DC cable The voltage level present on this pin turns the device on and off Note
5. amp T Sprint Rogers Bell Telus Telstra e Consult the web site for a complete list of operator approvals Rev 1 Apr 13 37 AirLink GX Series User Guide Mechanical Specifications Too 7 we i a NN u oz Eu N u E gg p 7 N en I N mt 17 Npa ae EEE N A f AR SIERRA bee NA 3 Na A 1 y 142 0 mm e 5 6 in Figure 4 1 AirLink GX Series Mechanical Specifications Standard Device Shown The power connector and the connector that fits it are e Tyco male 2x2P PH 3 0mm Housing 250V 5A MAX PA66 Black UL94V 0 p n 794606 1 e
6. battery voltage rises above the threshold value Option 4 If you use a separate battery other than the engine s for device power such as in an ambulance or other application that has a stand alone battery power system but it isn t connected to an ignition or an on off switch and you do not want the battery drained Connect pin 3 to pin 1 In ALEOS configure the Low Power Mode with a voltage level threshold The device operates normally until the battery voltage drops below the thresh old value triggering the Low Power Mode The device resumes normal opera tion when the battery voltage rises above the threshold value Option 5 If you have an installation where the device uses line power such as in a store or a remote site where power saving isn t needed Use the Sierra Wireless AC adapter or connect pin 3 to pin 1 In ALEOS disable the Low Power Mode Default setting is disabled The device is on for as long as the power is on Rev 1 Apr 13 25 AirLink GX Series User Guide Note For details on how to use ALEOS see the ALEOS Configuration User Guide It is available for downloading from the Sierra Wireless support web site Pin 4 This pin is a digital input output green wire on DC cable Pin 4 either e Monitors inputs and outputs e Drives a relay It has a maximum rating of 30V and 150mA sink current The pin is user programmed Configuration instructions along with other information on how to use it is given
7. digital output it can trigger an alarm siren door lock or opens a valve or a switch Pin 4 is an open collector transistor output normally at 3 3VDC When triggered it is pulled to ground The initial state of the digital output when the device is rebooted is configurable in ALEOS 3 3 VDC 12 VDC O 51 KQ COM Internal Pull Up Pin 4 Digital Output Pin 4 is normally at 3 3V but is pulled External Relay Circuit down to OV when activated Exact voltages and configuration will depend on the actual system design CL Figure 2 8 Digital Output Operation X Cards The AirLink GX Series has several optional factory installed expansion cards X Cards available to add more functions to the basic device They are configurable with the ALEOS ACEmanager software and more information is available in the ALEOS Configuration User Guide which is available for downloading from the Sierra Wireless web site The available X Cards are e Wi Fi e NO If you have an X Card card installed on your device its type and status is shown on the ALEOS home page Status gt Home EEE WARICellular bytes Revd Aya tite AT Customer Device Name CAT 0868203401 002 lard Type WIFI x Carad Lard Status Card Connected Figure 2 9 X Card Installed Indicator on ALEOS Home Page Wi Fi X Card This card adds Wi Fi capacity to the device using the 802 11b g n standard It has the following modes e Client Mode where a GX device uses a W
8. direct exposure to the elements such as sun rain dust etc Note Sierra Wireless recommends that the device s case or the mounting bracket be connected to ground which can be the battery or power source negative terminal This provides protection from electrostatic discharges Do this by connecting a grounding strap under one of the mounting screws AirLink GX Series User Guide 18 In addition to the four mounting holes on the side of the device s body there are four holes on the bottom plate to attach the device to a mounting surface Mounting Holes 4 Places 5 3mm 0 2 in O Bottom View Showing Mounting Hole Location 0 5 2 mm 0 2 in 136 7 mm 5 4 in Figure 2 3 GX Series Bottom Plate and Mounting Holes Vehicle Mounting When installing the device in a vehicle e Keep it out of direct exposure to the weather sun rain etc The best locations are in places like a car trunk or in a container behind the seats e Place it where it will not be hit or come into contact with people cargo tools equipment etc Antenna Installation Inadequate antenna separation between the transmit and diversity antennas creates unwanted interactions This can cause reductions in e Antenna efficiency e Transmit power e Receiver sensitivity e Data throughput e Radio front end life span Antenna Separation Recommendations e The antennas should be separated so that there is at least 10dB isolation over the entir
9. filtering Trusted IP MAC address filtering Device Management AirVantage Management Service cloud based device management appli cation ACEManager device configuration utility ALEOS Application Framework Lua language coding platform Remote application management Eclipse based IDE Integrated real time debugging Input Output Configurable I O on power connector Input ON voltage 3 3VDC to 30VDC Input OFF voltage OVDC to 1 2VDC Output maximum switching capability 200mA 30VDC Environmental Operating temperature 30 C to 70 C 22 F to 158 F Storage temperature 40 C to 85 C 40 F to 185 F Humidity 90 RH 60 C 140 F Military Spec MIL STD 810F conformance to thermal mechanical shock and humidity 4114008 AirLink GX Series Specifications Host Interfaces e 10 100 Base T RJ 45 Ethernet e RS 232 Serial port e USB V2 0 Micro AB connector e 3 SMA antenna connectors RF GPS Rx Diversity e Support for active antenna Wi Fi Expansion e IEEE 802 11b g n e Both hotspot and client capability e Up to 8 simultaneous Wi Fi connections e Security WEP WPA WPA2 AES e SMA antenna connector I O Expansion e 4 Configurable digital I O e 4 Analog inputs Range of 0 to 30V 10 Bit resolution e RS 232 Serial port Certifications e PTCRB R amp TTE e FCC Industry Canada e CE E Mark e RoHS Compliant Class 1 Div 2 e Approved for deployment by Verizon Wireless AT
10. in the ALEOS Configuration User Guide One way to use pin 4 is with events reporting In ALEOS you 1 Create an Event This triggers the device to act when it sees a specific input For example you can tell the device to do something when the pin called digital input 1 in ALEOS sees a digital 1 This could be when a door is opened activating a switch attached to it 2 Specify an Action These are instructions the device performs when it sees an event For exam ple an email could be sent to security saying the door is open giving the time location and other information There are several typical uses for Pin 4 e Asa digital input it monitors a switch using its opening or closing to record events or monitoring external voltages of up to 30VDC For example you could use it to measure the voltage on a 24VDC light bulb and have the device react when it turns on When the switch or input voltage is Open 2 2VDC to 30VDC It is read as a digital input 1 Closed 0 5 to 1 2VDC It is read as a digital input 0 3 3 VDC Contact Closed Digital O 0 5VDC to 1 2VDC Contact Ground For example Door opening closing Valve opening closing Ignition on off Tow bar up or down Empty Full container 51 KQ Internal Pull Up Contact Open Digital 1 2 2VDC to 30VDC Pin 4 Digital I O Figure 2 7 Digital Input Operation 26 4114008 Rev 1 Apr 13 Installation and Startup e Asa
11. on Pin 2 Storage Tank Analog Voltage Input Level Detector Storage Available On Connector Tank Pins 7 8 14 15 NOTE Pins have a maximum rating of 30V 200uA Level Almost Empty Detector Ouput Voltage 5V Figure 2 11 I O X Card Analog Voltage Input Operation Rev 1 Apr 13 29 AirLink GX Series User Guide 30 4114008 3 Configuring the AirLink GX Series Rev 1 Apr 13 This chapter shows you how to communicate with and configure the Sierra Wireless AirLink GX Series device Connection Ports You can connect to the device s e USB port Micro AB e Ethernet port RJ 45 e Serial port 9 pin RS 232 USB Port The USB port can be either a e Virtual Ethernet port e Virtual serial port Drivers must be installed on the PC for it to work in either mode They are available for download at http www sierrawireless com en Support Downloads aspx We recommend you e Use a USB 2 0 cable e Connect directly to your computer for best throughput Configuring with ACEmanager Note For all of the configurable features available in ALEOS see the ALEOS Configuration User Guide It is available for downloading from the Sierra Wireless support web site AirLink devices are highly configurable when using the embedded ALEOS software ACEmanager is a free utility included with every AirLink device To access it 1 Connect a laptop to the device with an Ethernet cable 2 Starta web browser 3 In the browser s address ba
12. 2 5 and 6 plus the ground on pin 10 provide 4 wire RS 232 communication It also supports features like AT TCP PAD and UDP PAD Note There is no connection for RI DCD DTR or DSR I O X Card Digital 1 0 Input Pins Pins 3 4 11 and 12 are programmed in ALEOS to monitor inputs respond to certain types of events or trigger a digital output They behave exactly like the Digital I O pin 4 on the power connector as described in Power Connector Description on page 24 Note Pin 4 on the power connector is called Digital Input 1 in the ACEmanager screen Pins 3 4 11 and 12 Digital inputs 2 to 5 have a voltage of 2 8VDC when it is set to high in ALEOS A voltage on the pins of e 2 2VDC to 30VDC logic 1 e 0 5VDC to 1 3VDC logic 0 I O X Card Analog Voltage Input Pins Pins 7 8 14 and 15 are analog voltage sensing pins programed in ALEOS to look for specific events The pins have a maximum rating of 30V 200UA These pins detect inputs of O 30VDC across the pins to ground When used with a converter to transform values into voltages the pins can monitor measurements like temperatures pressures or the volume of liquid in a container ALEOS can transform these voltages into meaningful values In ALEOS events reporting tells the device to perform an action when a specified voltage is detected Level Full Device set to send email Detector Ouput warning when tank is Voltage 20V almost empty 5V seen
13. 3G GX400 The AirLink GX Series device has several expansion options to add more capability The following options are available e WiFi 802 11 b g n e Input Output I O 15 pin connector which adds One additional RS 232 port Four additional digital I O pins Four analog voltage sensing pins The AirLink GX Series device when coupled with the rich embedded intelligence provided by the embedded ALEOS software is the perfect choice for a broad set of machine to machine solutions AirLink GX Series User Guide Description Front Panel The front panel has the following indicators and controls ia SIERRA WIRELESS AirLink GX400 Reset Button Figure 1 1 GX Series Front Panel e LEDs These show the device s operating status Each LED can be red green yellow or off The LEDs are described in detail in LED Operation on page 22 They are Network When green the device is connected to a cellular network with an IP address assigned and a channel acquired Signal When green it is receiving a cellular signal Activity When green the radio link is active Power When green the device is connected to power e Reset Button Pressing this button resets the device All the LEDs turn solid red after this button is pushed Note Holding the button down for 10 seconds resets the device to its default settings Rear Panel The rear panel has the following connectors and controls Antenna GPS Antenna
14. Diversity AUX Ethernet Connector Connector Antenna Connector Connector ia GPS FL USB Host device Cs va g Serial FA DCPo er Ethernet o E OO ZM USB Port Serial Port Power Connector Figure 1 2 GX Series Rear Panel 10 4114008 Introduction to the AirLink GX Series e Antenna Connector This is the radio s receive and transmit port The device works with most cellular antennas with an SMA connector Note For more information on antenna connection and use see Antenna Installation on page 18 e GPS Antenna Connector This connects an optional GPS antenna to the device It works with most antennas that have an SMA connector Note The GPS antenna connector has a bias output and Sierra Wireless recommends that you use an active antenna for better sensitivity e Diversity AUX Antenna Connector This connects an optional auxiliary antenna to the device for backup reception capability It works with most antennas that have an SMA connector Note The Diversity AUX connector is receive only it does not transmit e Ethernet Connector This RJ 45 connector connects a standard Ethernet cable to the device This is used to connect a PC to the device for configu ration and diagnostic purposes or attaching Ethernet equipment to the device e Power Connector This connects power to the device and provides additional inputs and outputs for the control and monitoring of external devices as well as triggeri
15. If you do not connect this pin to the ignition you MUST connect it to the positive terminal of your power supply or battery The device looks for a qualified voltage on this pin as part of the power up sequence 9 36VDC If one is not present the device will not turn on If you are using a Sierra Wireless AC cable the connection is inside the cable There are several typical connection options for this pin Option 1 If you want the device turned on and off when the engine is turned on and off Connect pin 3 to the ignition In ALEOS disable the Low Power Mode Default setting is disabled Option 2 If you power the device from the engine s battery and you do not want the device to drain it when the engine is turned off Connect pin 3 to the ignition In ALEOS enable the Low Power Mode and set a time delay When the ignition is turned off the device operates at full power for the pro grammed time delay When it expires the device switches to Low Power Mode consumes 35mA or less The device resumes normal operation when the ignition is turned on Option 3 If you want the device to switch into low power mode when the engine battery voltage drops below a certain value Connect pin 3 to pin 1 In ALEOS configure the Low Power Mode with a voltage level threshold The device operates normally until the battery voltage drops below the thresh old value triggering the Low Power Mode The device resumes normal opera tion when the
16. PAD 11 Turn on device 21 U UDP PAD 11 Unexpected SIM status or No SIM message 27 USB port on front panel 11 uses of installing drivers for 31 User name and password default 22 V VCC connector 24 Vehicle antenna safe mounting 17 battery connection 25 connection of Pin 3 for device turn on off 25 Virtual Ethernet port 11 Voltage analog voltage sensing pins on X Card 28 monitoring battery or power input 26 starting device with qualified voltage 25 W Wi Fi X Card 27 X X Card 12 27 analog voltage input pins 29 digital I O analog voltage sensing pins 28 I O 28 installed indicator in ALEOS 27 Wi Fi 27 Y Yellow LED cycling 22 4114008 By SIERRA WIRELESS
17. Tyco female crimp terminal AWG 20 24 250V 5A MAX Phosphor bronze Tin plated p n 794617 4 38 4114008 Rev 1 5 Regulatory Information Apr 13 Federal Communications Commission Notice FCC United States Electronic devices including computers and wireless devices generate RF energy incidental to their intended function and are therefore subject to FCC rule and regulations This equipment has been tested to and found to be within the acceptable limits for a Class A digital device pursuant to part 15 ofthe FCC Rules This equipment generates radio frequency energy and is designed for use in accordance with the manufacturer s user manual However there is no guarantee that interference will not occur in any particular installation If this equipment causes harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help This device complies with Part 15 of the Federal Communications Commission FCC Rules Operation is subject to the following two conditions 1 This device may no
18. at the end of its life WEEE products may be recognized by their wheeled bin label on the product label 43 AirLink GX Series User Guide 44 4114008 Index A ACEmanager configuring device with 31 Activity LED 23 Address IP for device 21 AirVantage AVMS 14 ALEOS default user name and password 21 description of 12 X Card installed 27 Analog input voltage sensing on power connector 26 on X Card 28 Antenna auxiliary receive port 11 connection of 21 Diversity AUX 11 GPS connector 11 maximum gain 11 receive and transmit port 11 safe mounting 17 separation 18 AT commands 33 AUX Diversity antenna connector 11 AVMS 14 Battery avoid draining when engine off 25 connection to 25 C Cables power and data connection of 21 Cloud computing with AVMS 14 Communication ACEmanager using 31 AirVantage 14 AT commands using 33 command line prompt using 22 connection 21 default password and user name 22 Ethernet connector 11 Ethernet X Card 28 Ethernet connection and test 21 no signal present 23 RS 232 port on X Card 28 TCP PAD 11 UDP PAD 11 virtual Ethernet serial port via USB 11 Wi Fi X Card 27 X Card RS 232 port 28 Computer connecting to device 21 Rev 1 Apr 13 Configuring with ACEmanager 31 AirVantage 32 AT commands 33 Connecting to ALEOS homepage 21 devices and power 21 VCC ignition and external devices 24 D Default settings for device reset to 11 user name and password 22 Digita
19. ccess AirVantage 1 Connect a laptop to the device with an Ethernet cable 2 Starta web browser 3 In the browsers address bar enter the IP address http na airvantage net start for North American customers http airvantage net for European customers The AirVantage login screen appears 4 Enter your email address and AirVantage password and click Log In 32 4114008 Configuring the AirLink GX Series The AirVantage start page appears You can now manage your device through AirVantage Ga harvamtage Hagister WM Inventory 0 Bin te Register Inventory Monitor Configure Add your gateways to Create and Manage Monitor health of your Create and Manage start Monitoring your Systems sysiems deployed on the your templates and gateways and reports Figure 3 2 AirVantage Start Page Configuring with AT Commands The device can be commanded and configured with AT commands All the commands are listed in the ALEOS Configuration User Guide In ACEmanager mouse over a red AT to the left of a listing to see a popup showing the AT command for that item Signal Strength R551 Cell Info Figure 3 3 Mouse over for AT command Signal Strength Shown e Most AT commands are prefaced with AT Exceptions are noted in the ALEOS Configuration User Guide e The acceptable format and parameters are listed with each command in the ALEOS Configuration User Guide e If you enter a recognized AT command the devic
20. e operating frequency range e The separation should be at least 0 25 wavelength preferably greater than 0 5 wavelength of the lowest operating frequency 4114008 Installation and Startup Note If the separation is less than 0 25 wavelength increase it to at least 0 25 wavelength preferably greater than 0 5 wavelength of the lowest operating frequency e n confined spaces a separation of 0 15 wavelength is possible but this will result in reduced network coverage e The recommended separation is only an approximate value for monopole or dipole type antennas Sierra Wireless recommends the following antenna separation Table 2 1 Recommended Antenna Separation Service Frequency Wavelength Best Good Reduced Hz mm Separation Separation Service mm mm Separation mm WCDMA CDMA EV DO CDMA EV DO GSM GPRS EDGE GSM GPRS EDGE GSM GPRS EDGE GSM GPRS EDGE Table 2 2 Separation Examples for Carrier Specific Bands Service Carrier Country Min Wavelength Best Good Reduced Frequency mm Separation Separation Service Hz mm mm Separation mm Verizon 401 8665657 AT amp T US 425 8415597 Bell Rogers Telus Canada 175 3172269 Rev 1 Apr 13 19 AirLink GX Series User Guide 20 Antenna Recommendations Note Do not remove the diversity antenna The diversity antenna helps the device achieve the maximum netw
21. e responds with OK If the command is wrong the device responds with ERROR or Unsupported Rev 1 Apr 13 33 AirLink GX Series User Guide 34 4114008 4 AirLink GX Series Specifications 4G LTE Models GX 440 e LTE EV DO Verizon Wireless LTE Band 13 with fallback to EV DO Rev A 800 1900 MHz e LTE HSPA AT amp T Canada LTE Band 17 AWS with fallback to HSPA 850 1900 2100 MHz 3G Models GX 400 e EV DO Rev A 800 1900 MHz e HSPA 850 900 1 900 2100 MHz GPS Technology e Protocols NMEA 0183 V3 0 TAIP RAP e 4GLTE Models Acquisition time 2 sec hot start Accuracy lt 2 m 50 lt 5 m 90 Tracking sensitivity 161 dBm e 3G Models Acquisition time 9 sec hot start Accuracy lt 3 m 50 lt 8 m 90 Tracking sensitivity 152 dBm Protocols e Network TCP IP UDP IP DNS e Routing NAT Host Port Routing DHCP PPPoE VLAN VRRP e Application SMS Telnet SSH SMTP SNMP SNTP e Serial TCP UDP PAD Mode Modbus ASCII RTU Variable PPP Events Reporting e Event Types Digital input GPS AVL Network parameters Data usage Timer Power Device temperature Henan della Types SMS Rev 1 Apr 13 39 AirLink GX Series User Guide 36 Email SNMP trap Relay output GPS RAP report Events protocol message to server VPN Security IPsec SSL and GRE VPN client Up to 5 VPN tunnels IKE encryption Port forwarding and DMZ Port
22. ed in EN 62311 2008 and 1999 519 EC for mobile exposure conditions provided the maximum antenna gain does not exceed the limits given in the table below Frequency Maximum MHz Antenna Gain dBi GX400 880 915 MC8705 module 1710 1785 1920 1980 Optional 2400 2483 5 Wi Fi Card Note This Wi Fi card only works in the 2 4 GHz band Warning This product is only to be installed by qualified personnel Warning A minimum separation distance of 20 cm must be maintained between the antenna s used for this transmitter and all personnel France 2 4 Ghz for Metropolitan France In all metropolitan departments wireless LAN frequencies can be used under the following conditions for either public or private use e Indoor use Maximum power of EIRP of 100 mW for the 2400 2454 GHz frequency band e Outdoor use Maximum power of EIRP of 100 mW for the 2400 2454 GHz frequency band and with maximum power of EIRP of 100 mW for the 2454 2483 GHz frequency band 4114008 Rev 1 Apr 13 Regulatory Information Declaration of Conformity The Declaration of Conformity made under Directive 1999 5 EC is available for viewing at the following location in the EU community Sierra Wireless UK Limited Suite 5 The Hub Fowler Avenue Farnborough Business Park Farnborough United Kingdom GU14 7JP WEEE Notice If you purchased your AirLink GX series in Europe please return it to your dealer or supplier
23. ersonnel To comply with FCC IC regulations limited both maximum RF output power and human exposure to RF radiation maximum antenna gain must not exceed the values given in the tables in Maximum Antenna Gain Gain D antenne Maximal on page 41 Warning A minimum separation distance of 20 cm must be maintained between the antenna s used for this transmitter and all personnel Informations Importantes Pour les Utilisateurs Nord Americains sur L exposition aux Radiations Ce mat riel est conforme aux limites tablies par FCC IC en mati re d exposition aux radiofr quences dans un environment non contr l Ce mat riel doit tre install et utilis une distance d au moins 20 cm entrel antenne et le corps de l utilisateur Avertissement Ce produit est uniquement tre install par du personnel qualifi Pour se conformer aux normes FCC IC r glementation limit e la fois la puissance maximale de sortie RF et l exposition humaine aux rayonnements RF gain d antenne maximal ne doit pas d passer les valeurs indiqu es dans les tableaux de la section de gain d antenne maximal Avertissement Une distance minimale de 20 cm doit tre maintenue entre l antenne s utilis es pour cet metteur et l ensemble du personnel 4114008 Regulatory Information Maximum Antenna Gain Gain D antenne Maximal The Wi Fi X Card may transmit simultaneously with other co located radio transmitters within a host device as permi
24. he AirLink GX Series 9 OGC OR Ja s0u2k ee ean ae ee ee ee eee y ae oe eee AA 9 DICTA 10 PIONLPANO AAP AA 10 Rear Panel AA AA 10 X Cards aa 12 BEEOSSONWAE a oe a a a BAKA EN NW ras 12 NGH PAA AA 13 AGCGEVIEW ee a re Bar nee dhe een 13 AirVantage Management Service 14 Installation and Startup 15 Tools and Materials Required 2 000 een 15 Installing the SIM Card annan su essen een Hasena 16 Mounting the GX SENeS gt 525 2 ee 17 Vehicle Mounting 18 Antenna Installation 4 05 e ee a Ka eee dee Re Shem eee anne 18 Antenna Separation Recommendations 18 Antenna Recommendations 20 Mounting the GPS Antenna 20 Connecting the GX Series 21 Starting the GX Series 21 L DODE RE ER TERROR bees s obeeedecees 22 Power Connector Description 24 Ra er a ERA od RER AED 27 NEA NPA te 27 O X Card 2 aaa 28 Configuring the AirLink GX Series 31 WOAMECHOM PONG 3 a ND a ben tn a ae NA Db PERS ERS 31 Rev 1 Apr 13 7 AirLink GX Series User Guide Configuring with ACEmanager 31 Configuring with
25. i Fi client connection to connect to an access point rather than acting as an access point AP e Access Point Mode where the device acts as an AP 21 AirLink GX Series User Guide 28 e Both AP Client Mode where the device can act as an AP and also use a Wi Fi Client connection to connect to an AP The GX Series device connects as a client to a configured AP whenever the AP is available When the AP is not available it connects to 3G all the while the device acts as a AP to W Fi clients connected to the GX See the ALEOS Configuration User Guide for details on Wi Fi set up and use I O X Card This card uses a 15 pin connector to add to the basic device e One additional RS 232 communication port e Four additional digital I O pins e Four analog voltage sensing pins See the ALEOS Configuration User Guide for details on I O set up and use I O X Card 15 Pin Connector Description 5 4 3 2 1 15 14 13 12 11 Figure 2 10 I O X Card 15 pin Connector Pin Diagram Table 2 3 1 0 15 Pin Connector Pin Description i Description Pi Description RS 232 TXD Output Reserved for future use RS 232 RTS Output Ground Digital I O 2 Digital VO 3 Digital I O 4 Digital I O 5 RS 232 RXD Input Reserved for future use RS 232 CTS Input Analog Input 1 7 Analog Input 2 15 Analog Input 3 Analog Input 4 NOTE This is not a VGA connector 4114008 Installation and Startup I O X Card RS 232 Port Pins 1
26. ion cards X Cards available to add more functions to the basic device They are configurable with the ALEOS ACEmanager software and more information is available in the ALEOS Configuration User Guide The options are e Wi Fi This adds Wi Fi capability to the device using the 802 1 1b g n standard e O This has a 15 pin connector which adds to the device One additional RS 232 port Four additional digital I O pins Four analog voltage sensing pins For a more complete description of each option see X Cards on page 27 ALEOS Software Note For detailed information on all of the features in ALEOS see the ALEOS Configu ration User Guide It is available for downloading from the Sierra Wireless web site ALEOS the embedded core technology of the AirLink product line provides e Simplified installation operation and maintenance of any wireless solution e An always on always aware intelligent two way connection for mission critical applications ALEOS enables e Persistent Network Connectivity e Over The Air OTA Upgrades e Wireless Optimized TCP IP e Real Time Notification e Real Time GPS Reporting e GPS Store and Forward e Packet Level Diagnostics e Device Management amp Control Sierra Wireless has three tools for monitoring and configuring AirLink devices They are e ACEmanager A web based configuration tool for configuring a single AirLink device e ACEview A Windows application for monitoring
27. l I O pins on X Card 28 Diversity AUX Antenna Connector 11 E Ethernet computer connection and log in 21 connector 11 virtual Ethernet serial port 31 Expansion Card 12 27 G GPS antenna connector 11 connected to device LED 23 Ground connection 24 H Homepage ALEOS connecting to 21 Ignition sense pin on power connector 25 Input Output X Card 28 Installing SIM card 16 27 IP address for device 21 obtaining with command line prompt 22 L Laptop connecting to device 21 LED also see specific LED cycling yellow 22 description of LED 22 Log in screen ACEmanager 21 45 AirLink GX Series User Guide Measuring external voltages 26 Mounting general instructions 17 vehicle 17 N Network LED 23 No SIM or Unexpected SIM status message 27 O On Off device turn on with qualified voltage 25 Output Input X Card 28 P Password and user name default 22 Pinging device with command line prompt 22 Power battery connection 25 connected to device 23 connector 11 connector measuring external voltages 26 LED 23 qualified voltage for device turn on off 25 stop draining battery when engine off 25 R Receive port backup 11 Receiving signal LED 23 Reset button 11 Reset device 22 RS 232 port on rear panel 11 on X Card 28 S Serial port on X Card 28 RS 232 11 virtual serial port 31 Signal LED 23 46 SIM card card not installed message 27 installing 16 27 Starting device 21 T TCP
28. ng the low power mode More information on its operation and how to use it is given in Power Connector Description on page 24 There are two types of optional power cables available from Sierra Wireless Cables with an AC adapter that are usually used for indoor fixed applica tions where the device runs off line power DC cables that are usually used in vehicles or other installations where the device runs off battery power The device automatically starts when it senses qualified power on the power connector as described in Starting the GX Series on page 21 e Serial Port This 9 pin connector provides standard RS 232 communication with a standard straight though serial cable It is used to communicate with industrial machines like motors computers or controllers or for connection to a computer to configure the device with AT commands It also supports features like TCP PAD and UDP PAD e USB Port This Micro AB connector accepts Micro A and Micro B plugs You can connect a Windows PC to it to monitor and configure the device When connected to a PC it becomes either a Virtual serial port Virtual Ethernet port Note By default it is a virtual Ethernet port Windows drivers for this port are available at Sierra Wireless s download web site www sierrawireless com en Support Downloads aspx Rev 1 Apr 13 11 AirLink GX Series User Guide X Cards The AirLink GX Series device has several optional factory installed expans
29. oosen the connector from the device over time Connect the RF antenna to the antenna connector If used connect the GPS antenna to the GPS antenna connector If used connect an RF antenna to the Diversity AUX antenna connector Attach a laptop to the device with the Ethernet cable AP 2 ra If used attach a device or computer to the RS 232 port and or the USB port Note Before proceeding turn off the power going to the device 6 Connect the power cable to the device and if used to the external devices to be controlled monitored Note For details about the power connector see Power Connector Description on page 24 The battery connector cable should be no longer than 10 feet 3 meters 7 Turn on the power The device starts automatically as soon as it receives power as described in Starting the GX Series on page 21 Starting the GX Series Upon receiving power the device automatically starts as shown by the flashing LEDs If it does not turn on see that the e Power connector is plugged in e Power cable is connected to power line or battery power e Power is turned on or that the battery is fully charged e Ignition Sense pin 3 is connected to the battery or power source see Power Connector Description on page 24 for details After the initial power up to see if the device is properly connected and operating correctly 1 In the laptop connected to the device open a web browser 2 Inthe browser s addre
30. ork coverage The device works without one installed but with reduced network coverage Note Ifthe antennas are located far away from the device keep the cables as short as possible to prevent the loss of antenna gain Warning The antenna should not exceed the maximum gain specified in Maximum Antenna Gain Gain D antenne Maximal on page 41 In more complex installations such as those requiring long lengths of cable and or multiple connections you must follow the maximum dBi gain guidelines specified by the radio communications regulations of the Federal Communications Commission FCC or Industry Canada or your country s regulatory body if used outside the US Also see Important Information for North American Users on Radiation Exposure on page 40 for more information Mounting the GPS Antenna Mount the antenna where it has a good view of the sky such as on the roof the dashboard or the rear panel It should see at least 90 of the sky GPS TO Cellular Antenna Antenna FREE ARLE AA en AirLink A not to scale ne Mounting the GPS Antenna 4114008 Rev 1 Apr 13 Installation and Startup Connecting the GX Series Note Route cables so that they are protected from damage and will not be snagged or pulled on There should be no binding or sharp corners in the cable routing Excess cabling should be bundled and tied off Make sure that the cables are secured so that their weight will not l
31. pe WiFi x Card x Card Status x Card Connected Rev 1 Apr 13 Figure 1 3 ACEmanager Home Page ACEview ACEview is a Windows based monitoring application for the PC with an easy to read interface VIEW IP Address 0 0 0 0 Bytes Sent 0 Bytes Revd 0 Connecting SIERRA wireless Figure 1 4 ACEview Screen 13 AirLink GX Series User Guide Note ACEview requires the Microsoft NET Framework v 2 0 and Microsoft Windows XP or later Obtain the Microsoft NET Framework from Microsoft at htip www microsoft com AirVantage Management Service AirLink devices can be managed with the AirVantage Management Service AVMS available from Sierra Wireless AVMS is a cloud based application accessed from your web browser that provides remote monitoring and configuration for any number of AirLink ALEOS devices from a single computer AVMS features include e Device management with no software or hardware to buy and no ongoing maintenance required e Advanced monitoring dashboards and alert notifications ensuring you always know the status of your AirLink devices e Detailed configuration of all ALEOS parameters including templates providing batch updates of pre set configurations across multiple devices e Over the air OTA firmware upgrades for all of your AirLink devices with a single operation To connect with AVMS see Configuring with AirVantage Management Service on page 32 To use AVMS either call your Ai
32. r enter the IP address http 192 168 13 31 9191 4 The login screen appears Enter your name and password Note The administrator user name is user and the password is 12345 31 AirLink GX Series User Guide The ACEmanager home page appears From it you can access all of ALEOS s configurable features WAN Cellular LAN WiFi Events Reporting Applications Last updated time 02 05 2013 11 32 45 AT Phone Number 15553761143 AT IP Address 25 864 62 180 AT Network State Network Ready AT Signal Strength RES 79 LTE Signal Strength RSRP 102 AT Cell Info Cellinfo TCH 2000 RSSI 79 LAC 65534 Cell 20579587 AT Current Network Operator ROGERS 302720 AT Network Service Type LTE AT ALEOS Software Version 4 3 22 002 AT Signal Quality ECIO 0 0 LTE Signal Quality RSR 7 AT Channel 2000 WAM MCellular Bytes Sent 314522 WARN MCellular Bytes Revd 433752 AT Customer Device Name CAT 005203401002 x Card Type WiFi x Card x Card Status x Card Connected Figure 3 1 ACEmanager Home Page Configuring with AirVantage Management Service AirLink devices can be configured with the AirVantage Management Service AVMS from Sierra Wireless AVMS is a cloud based application available from your web browser that provides remote monitoring and configuration for any number of your AirLink ALEOS devices For more information on AVMS go to http www sierrawireless com en productsandservices AirVantage Management_Service aspx To a
33. rLink reseller or visit www sierrawireless com en productsandservices AirLink Device_Management aspx 4114008 2 Installation and Startup This chapter shows you how to connect install and start the Sierra Wireless AirLink GX Series device It also describes the front panel LEDs Also described are the optional X Cards available from Sierra Wireless that add more functions to the basic device Tools and Materials Required e If needed a SIM card for your device as provided by your mobile network operator e If installing a SIM card a M3 hex head screwdriver with a 2mm hardened and tempered Hex Allen key or bit for removing the cover e Laptop computer with Ethernet cable e Wireless antenna e f used a GPS antenna e f used a second wireless antenna e f used a straight through 9 pin connection cable for the RS 232 port e Power cable either the DC cable or AC cable ordered from Sierra Wireless or your own custom made cable Note Custom made cables must incorporate strain relief and use the correct type of power connector to prevent intermittent connection to the device Note The device has a hardened case for use in industrial and extreme environments If you are installing it in these types of environments use cables designed and specified for use in these types of environment to avoid cable failure Rev 1 Apr 13 15 AirLink GX Series User Guide Installing the SIM Card If your mobile network operator req
34. re solid red the reset button has been pushed and the device is restarting 22 4114008 Installation and Startup Power LED This monitors the input power or shows ifthe device sees a GPS signal e Off No power or input voltage gt 36VDC or lt 9VDC e Red The device is not operational failure or in low power mode e Yellow The device is entering low power mode or system low level boot e Green The device is connected to nominal power and is operating normally e Green with a momentary yellow flash The device has a GPS fix Activity LED This shows the radio s activity e Off The LED s normal appearance e Flashing green The radio is transmitting or receiving Signal LED This shows the cellular network s signal level e Flashing red No signal is present RSSI gt 110 dBm e Red A bad signal is present RSSI gt 100 dBm or lt 110 dBm e Yellow A marginal signal is present RSSI gt 85 dBm or lt 100 dBm e Green A good signal is present RSSI lt 85 dBm Network LED This monitors the cellular network e Red No cellular network is present or the device is in radio passthru mode There is no network coverage at the location e Flashing red The device is attempting to connect to the cellular network e Yellow The cellular network is found and the device is connecting e Flashing yellow The cellular network is unavailable The device was unable to authenticate on the network e
35. reless SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT INDIRECT SPECIAL GENERAL INCIDENTAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT EVEN IF SIERRA WIRELESS AND OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY Notwithstanding the foregoing in no event shall Sierra Wireless and or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product regardless of the number of events occurrences or claims giving rise to liability be in excess of the price paid by the purchaser for the Sierra Wireless product This product may contain technology developed by or for Sierra Wireless Inc This product includes technology licensed from QUALCOMM This product is manufactured or sold by Sierra Wireless Inc or its affiliates under one or more patents licensed from InterDigital Group and MMP Portfolio Licensing 2013 Sierra Wireless All rights reserved Sierra Wireless AirPrime AirLink AirVantage and the Sierra Wireless logo are registered trademarks of Sierra Wireless Watcher is a registered trademark of NETGEAR Inc used under license Windows and Windows Vista are registered trademarks of Microsoft
36. ss bar enter the IP address http 192 168 13 31 9191 Note It may take a minute or two for the device to respond after the first power up The ACEmanager login screen appears 21 AirLink GX Series User Guide 3 Enter your user name and password The administrator user name is user and password is 12345 Log in to Acemanager User Name sd Figure 2 4 ACEmanager Login Screen The ACEmanager homepage appears Last Updated time 02 05 2013 11 32 45 Home AT Phone Number 15553761143 WAH Cellular AT IP Address 25 54 52 160 AT Network State Network Ready AT Signal Strength RES 79 LTE Signal Strength RSRP 102 AT Cell Info Cellinfo TCH 2000 RSSI 79 LAC 65534 Cell 20579587 AT Current Network Operator ROGERS 302720 AT Network Service Type LTE AT ALEOS Software Version 4 5 2a 002 AT Signal Quality ECIO 0 0 LTE Signal Quality RSRG 7 AT Channel 2000 WAM MCellular Bytes Sent 314522 WAM elular Bytes Revd 433752 AT Customer Device Name CAT 005203401002 x Card Type WiFi x Card X Card Status x Card Connected Figure 2 5 ACEmanager Homepage LED Operation LED Colors The four front panel LEDs show the status of various items and can be used as a troubleshooting aid They are multi colored e Off No activity e Red Not functional e Yellow Limited functionality e Green Fully functional e Blinking Shows altered or reduced functionality Note When all of the LEDs a
37. t cause harmful interference 2 This device must accept any interference Warning Changes or modifications to this device not expressly approved by Sierra Wireless could void the user s authority to operate this equipment Notice for Canadian Users This Class A digital apparatus complies with ICES 003 Industry Canada Notice This Class A device complies with ICES 003 and RSS 210 of the Industry Canada rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 39 AirLink GX Series User Guide 40 2 This device must accept any interference received including interference that may cause undesired operation of the device Avis d Industrie Canada Cet appareillage numerique de la Classe A est conforme aux normes ICES 003 et RSS 210 du Canada Lutilisation de ce dispositif est autorisee seulement aux conditions suivantes 1 Il ne doit pas produire de brouillage et 2 Il doit accepter tout brouillage radioelectrique re u m me si ce brouillage est susceptible de compromettre le fonctionnement du dispositif Important Information for North American Users on Radiation Exposure This equipment complies with FCC IC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and the user s body Warning This product is only to be installed by qualified p
38. the wireless connection status when the PC is connected via Ethernet to the AirLink device e AirVantage Management Service AVMS A cloud based device management service for monitoring and configuring fleets of AirLink devices Contact your dealer or Sierra Wireless representative for more information 4114008 Introduction to the AirLink GX Series Download the applications and user guides from the Sierra Wireless AirLink Solutions web site at www sierrawireless com support ACEmanager ACEmanager e Simplifies deployment e Provides extensive monitoring control and management capabilities e Configures your device to meet your needs e Monitors and controls your AirLink device remotely and in real time e ls accessed through a web browser connected to the device See Configuring with ACEmanager on page 31 to learn how to access ACEmanager LAN WiFi Events Reporting Applications Last Updated time 02 05 2013 11 32 45 AT Phone Number 15553761143 AT IP Address 25 64 52 160 AT Network State Network Ready AT Signal Strength R550 79 LTE Signal Strength RSRP 102 AT Cell Info Cellinfo TCH 2000 RSSI 79 LAC 65534 Cell 20579587 AT Current Network Operator ROGERS 302720 AT Network Service Type LTE AT ALEOS Software Version 4 5 2a 002 AT Signal Quality ECIO 0 0 LTE Signal Quality RSR 7 AT Channel 2000 WAM MCellular Bytes Sent 314522 WARM MCellular Bytes Revd 433752 AT Customer Device Name C1 005203401002 x Card Ty
39. this equipment The driver or operator of any vehicle should not operate the Sierra Wireless AirLink GX Series device while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some states and provinces operating such communications devices while in control of a vehicle is an offence In accordance with ANSI ISA 12 12 1 2012 Section 16 and CSA C22 2 No 213 Section 5 5 the following instructions and warnings apply This apparatus is suitable for use in Class Division 2 Groups A B C and D Warning EXPLOSION HAZARD SUBSTITUTION OF COMPONENTS MAY IMPAIR SUITABILITY FOR CLASS I DIVISION 2 Avertissement RISQUE D EXPLOSION LA SUBSTITUTION DE COMPOSANTS PEUT RENDRE CE MATERIEL INACCEPTABLE POUR LES EMPLACEMENTS DE CLASSE I DIVSION 2 Warning EXPLOSION HAZARD DO NOT DISCONNECT WHILE CIRCUIT IS LIVE UNLESS THE AREA IS KNOWN TO BE NON HAZARDOUS Avertissement RISQUE D EXPLOSION NE PAS DEBRANCHER TANT QUE LE CIRCUIT EST SOUS TENSION A MOINES QU IL NE S AGISSE D UN EMPLACEMENT NON DANGEREUX Warning DO NOT USE THE USB CONNECTOR IN A HAZARDOUS AREA AirLink GX Series User Guide Limitation of Liability Patents Copyright Trademarks Avertissement NE PAS UTILISER DE CONNECTEUR USB DANS LES ENVIRONNEMENTS DANGEREUX The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wi
40. tted by FCC IC multi transmitter product procedures The antenna gain must not exceed the limits and configurations shown in the following tables Frequency Band FCC ID IC Number N7NM 2417C Standalone C8705 MC8705 Collocated N7N MC5728 2417C Standalone MC5728 Collocated Cellular Band 7 5 dBi 6 dBi 4 55 dBi 3 dBi PCS Band 3 dBi 3 dBi 2 85 dBi 2 5 dBi Collocated Transmitter Wi Fi X Card Option Device WLAN 2 4 GHz Frequency Band N A 2 dBi N A FCC ID IC Number 2 dBi N7NMC7700 2417C MC7700 N7NMC7750 2417C MC7750 Standalone Collocated Standalone Collocated 5 5 dBi GX440 Cellular Band 7 5 dBi 5 dBi 7 5 dBi PCS Band 3 dBi 3 dBi 3 dBi 3 dBi LTE Band 4 5 5 dBi 5 5 dBi N A LTE Band 13 N A 10 17 dBi 6 4 dBi LTE Band 17 9 dBi 6 dBi N A Collocated WLAN 2 4 GHz N A 2 dBi N A 2 dBi Transmitter Wi Fi X Card Option Rev 1 Apr 13 AirLink GX Series User Guide 42 EU Sierra Wireless hereby declares the AirLink GX series conforms to all the essential requirements of Directive 1999 5 EC Products are marked with a CE and notified body number and can be used throughout the European community The alert symbol indicates that usage restrictions apply CE 0984 The AirLink GX400 is compliant with the RF exposure requirements at 20 cm separation distance specifi
41. uires it insert a SIM card into the device before installation or connecting any external equipment or power to the device 1 Remove the four screws attaching the cover NOTE When re attaching the screws torque them to 5 in Ib 0 6 N m 2 Remove the cover 3 Slide the SIM card into the connector 7 Note the direction of notched corner of SIM card for proper alignment 4 Reattach the cover Figure 2 1 SIM Card Installation 16 4114008 Rev 1 Apr 13 Installation and Startup Note If you see No SIM or Unexpected SIM Status in ACEmanager s Network State section of the Status gt Home tabs the card may be missing or installed incorrectly AT Network State No SIM or Unexpected SIM Status Figure 2 2 SIM Card Missing Message in ACEmanager Mounting the GX Series Warning This device is not intended for use close to the human body Antennas should be at least 8 inches 20 cm away from the operator Note The device has a hardened case for use in industrial and extreme environments If you are installing it in these types of environments use cables designed and specified for use in these types of environment to avoid cable failure Mount the device where e There is easy access to the cables e Cables are not bent constricted close to high amperages or exposed to extreme temperatures e The front panel LEDs are easily visible e There is adequate airflow e Itis kept free from
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