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PRIV-5.1-User Guide

1. PRIV URIME BlackBerry Published 2015 11 17 SWD 20151117142111283 Contents ater tonsa carseat ce ees capes ccna ANAE AA EET NEEN d YOurdevice at a Elie aac anaresctsedeas sat aeieatecateasaatcetheaceit anseieadt saseanadtecedbetd at acbeanec tae sudan aaien D MENE C e EA E EE E AE EE NE EEE E 6 ISE ARIE EN EE E E A E A N A EE E TA E EA E E E N E N oes 7 Move between NOme SCTEE NS serions e E E E E A eee ere eee 8 Get around with navigation DUTOMS os sonst acsccnastdesiuashidacshnagohteiSdbied icadaandedecdudncda vaenbahadssandGnddaisenttheddieasbuietiecshends 8 Touch screen geStU CS aaceaseneeaeca ahaeaansseh neinir ENE a i a Eaa Eet 9 MO Se O oe E E E EEE E E E E EEE EE 13 ADDS wid aeih amadas 1 CU a E A EA E N 15 Personalizing VOUS IC Son c8 saeosseesentcaindeaeceesanctactavecenseateannaceadisdmtatecbeeiactteaicieaacastiaatdetatisatectateinaakavectnemeceadin 17 WIS IL E TEE E E I ENE E OA ENEAN ASA E EN A A A FOE N 18 PONEI O e S asic octets ere sin ems ange eee 18 Find your own phone IALIMID CT ican aceuceesscctict inteatdcotedanateedie ind abed sunsets soledadasdeitadad sedis sdaeladansdabddzeicciadieudicatnatectaet 18 Change your FV OAS sssrinin a a tac ane Sits OT EEEE 18 WE a E EEA ENE E A EA EN E E AN E E AN EA 19 REE N 2 6 E E E A eee nee ee ee ee eee 20 OCI Mie Al a E A 22 Add a contact or number to your Speed dial liSt oo cceccecccesceseeseecscuscueeeueesacseuueuueeeegeecuuaueeeeeeeeeusaueeeueas 23 Sal HT
2. 1 Swipe down from the top of the screen with one finger 2 Tap the System update notification and then tap Download Note Major updates can take time to download and install and might require you to restart your device To help prevent issues keep your device connected to a power source and a reliable Wi Fi network while the update Is in progress Check for device software updates manually 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap lt gt About phone gt System updates gt Check for updates 3 Ifan update is available tap Download 114 User Guide Security security Locks passwords and protecting your data There are several types of locks PINs and security features that you can use to help protect the data on your device If you use your device for work your organization might have security rules in place The organization might require you to enter a password to unlock your device or might prevent you from using the Smart Lock feature Screen lock A screen lock helps prevent someone else from unlocking your device and accessing your data When you set up a screen lock you set whether the screen lock must be entered to turn on the device Some security features on your device such as Smart Lock require that you set up a screen lock before you can set up the security feature There are several types of screen locks to choose from Each type Is desi
3. When the Daydream feature Is on you can set when dreams display on your device l On the Daydream screen tap B gt When to daydream 2 Tap While docked While charging or Either Set the wait time for sleep mode Set the length of time that your device remains inactive before entering sleep mode and before your Daydream starts 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap i gt Display gt Sleep 3 Tapatime About Chromecast Chromecast is a small media streaming device that connects to an HDMI port on your TV When Chromecast and your device are connected to the sameWi Fi network you can send supported apps and websites from your device to the larger display screen on your TV You can also mirror your device screen on your TV For information about apps you can use with Chromecast go to chromecast com apps Cast your screen Using Chromecast or a Wi Fi CERTIFIED Miracast device you can share the screen of your device with a larger display such as a TV or a boardroom projector 1 Swipe down from the top of the screen once using two fingers or twice using one finger 106 User Guide Settings 2 Tap gt Display gt Cast screen 3 If necessary tap B and select the Enable wireless display checkbox 4 Jap the device that you want to share your screen on Tip After you set up devices that you want to share your screen on you ca
4. 1 Nano SIM card tray 2 Media card microSD card tray 3 Notification LED User Guide Setup and basics 4 Front camera 5 Volume up 6 Mute 7 Volume down 8 Headset jack 9 Multi function port supports USB and video 10 Power on off key Press to lock the screen press and hold to power on off press and hold for 10 seconds to reset Insert the SIM card Your device uses a nano SIM card If you don t have a SIM card or don t have the right type of SIM card contact your service provider CAUTION Do not use a larger SIM card that was cut to a smaller size Your device might not recognize the SIM card or the SIM card might get stuck because it is thicker than a nano SIM card 1 Position your device so you can see the back cover and the top of the device 2 Release the SIM card tray by pushing the tip of the tool provided in the box into the hole on the top right side of your device If you don t have the tool that came with your device you can also use a paper clip 3 Pull out the tray completely and set it on a flat surface Hold the SIM card so that the metal contacts are facing down and the notch is aligned with the notch in the tray 5 Putthe SIM card in the tray User Guide Setup and basics 6 Push the tray back into the slot Insert a media card If you want more storage for pictures videos music and documents you can insert a media card microSD card 1 Position your device so yo
5. If your device reaches that limit your device automatically turns off data services and sends you a notification Services and apps on your device might not work correctly when data services are turned off Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt Data usage If necessary tap the Cellular tab If necessary turn on the Cellular data switch Turn on the Set cellular data limit switch and then tap OK Ol ge NNE Drag the line at the top of the graph to set the data limit Change how apps send background data when connected to the mobile network Some apps and services automatically sync data to your device or send data when you aren t actively using the app or service To reduce the amount of data your device uses you can stop apps and services from sending data in the background when your device is connected to the mobile network If you restrict background data when connected to the mobile network apps and services might not work correctly until your device connects to a Wi Fi network Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt Data usage If necessary tap the Cellular tab If necessary turn on the Cellular data switch OS oe NS Do one of the following e To turn off background data for all apps and services on your device tap B gt Restrict background data and then tap OK e To turn off background d
6. Tap a VPN profile Enter your login information and then tap Save account information to connect automatically next time Pr e oe e ea Tap Connect To disconnect from a VPN on the VPN screen tap the VPN profile you are connected to Tap Disconnect Change or delete a VPN profile j Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap xg gt More gt VPN 3 Touch and hold a VPN profile A Do one of the following e Tap Edit profile Change the information and then tap Save e Tap Delete profile About Always on mode Some virtual private networks VPNs support Always on mode If Always on mode is turned on and your device loses its VPN connection your device stops sending or receiving data until Always on mode re establishes the VPN connection automatically Your device uses your login information to connect automatically to a VPN profile that is set up to use Always on mode When connected your device displays a notification in the notification drawer The notification tells you the status of the VPN connection 94 User Guide Settings Turn on Always on mode for a VPN profile The first time you connect to a virtual private network VPN save your username and password Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt More gt VPN Tap B gt Always on VPN Tap a VPN profile Tap OK ak Wn FP To turn off Alwa
7. Tapa contact 3 Tap the number that you want to call Tip To send a text message to a contact beside the number tap E Speed dial a contact 1 Inthe Phone app tap Speed dial 2 Tapa speed dial contact Show or hide your number on outgoing calls Depending on your service provider this feature might not be supported l In the Phone app in the upper right corner of the screen tap B 2 Tap Settings gt Call settings gt Additional settings gt Caller ID 3 Tao Show number or Hide number 19 User Guide Phone and voice View your call history You can view past outgoing Incoming and missed calls on the History screen l In the Phone app in the upper right corner of the screen tap B gt Call History 2 Doany ofthe following e o seethe details of a specific call tap a contact or phone number and then tap Details e o view missed calls tap Missed e o clear your call history tap H gt Clear call log gt OK Receiving calls Answer or dismiss a Call bi If your device is locked touch and hold ome e To answer a call slide your finger until it covers Release your finger e To dismiss a call slide your finger until it covers s Release your finger 2 If your device is unlocked in the call notification tap Lo Answer or X Dismiss send a quick response to a caller You can send a caller a brief text message instead of answering an incoming call Depending on the recipient o
8. your organization might not allow the use of the mobile hotspot feature For more information check with your administrator VPN connections A virtual private network VPN profile contains information required to let your device connect to a private network over a public network such as the Internet Only the device owner can add and manage VPN profiles on your device If you use your device for work a VPN profile lets you connect securely to your organization s intranet when you are working outside of the office When you connect to a private network using a VPN profile the security and data management policies set up for the private network protect your data You might need to Install a VPN app on your device Contact your administrator for the app or download it on Google Play us User Guide Settings Add a VPN profile You must set a screen lock for your device before you can add a VPN profile For the network information required to add a virtual private network VPN profile to your device contact your administrator 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap a gt More gt VPN gt 3 Complete the fields on the screen 4 Tap Save Connect to a VPN You must add a virtual private network VPN profile to your device before you can connect to a VPN Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt More gt VPN
9. Checker Turn on spell check 1 Swipe down from the top of the screen once using two fingers or twice using one finger 33 User Guide Keyboard language and typing 2 Tap gt Language amp input gt Spell checker 3 Set the Spell checker switch to On 4 Select the BlackBerry Spell Checker Change spell check settings You can change spell check settings such as whether the spell checker can look in your contact list for name corrections 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap g gt Language amp input gt Spell checker 3 Tap x beside the BlackBerry Spell Checker Accept spelling suggestions If spell check is turned on spelling mistakes are underlined as you type Tap an underlined word e To accept a spelling suggestion tap the suggested word e To add the word to your personal dictionary tap Add to dictionary Edit your personal dictionary When you use the spell check feature you can add words that are marked as incorrect to a custom dictionary on your device so that spell check recognizes them as being correct The words that you add to your personal dictionary can be edited at any time l Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap t gt Language amp input gt BlackBerry Keyboard Settings gt Prediction and correction gt Personal dictionary 3 Tapa language To apply the setting t
10. L N and Z To type an alternate character you can double press the primary character e To type an accented version of a character you can press and hold the primary character and then select the accented character The following image shows the slider keyboard in Russian a Wie Ws Wie IY al SI a el Wu Ey R Te WHY Wru Ve V320 xP Tse bX 4 XIs Xis Vi I NVIiY ly y E E I Ao Ss Da Fn Gp oH nJ AK xL a i X A 7 T q 8 S X A 9 Ky 4 Ky A KO f Na a Ng X p INe F P X i alt Za Xc Cm Vn TB N 5M 0 J A v D Oo lt 3 gt Typing in Hebrew The Hebrew keyboard supports word prediction and the flick feature which allows you to flick word suggestions up onto the screen if you have this feature turned on The Hebrew keyboard also allows you to type alternate characters two different ways You can press ES and then press a letter or you can press and hold the primary character and then select the alternate character from the options The following image shows the slider keyboard in Hebrew 39 User Guide Keyboard language and typing _ Pe Von em n 2 40 User Guide Applications and features Applications and features Find helo for apps You can learn about apps such as BlackBerry Hub Calendar BlackBerry Camera DIEK by BlackBerry and more at help blackberry com Download an app on Google Play Open the Google
11. Play store app If necessary sign in with your Google account Browse or search for an app that you want to download oe Wh Fe Tap the app and then tap Install Organizing your home screen Move an app a widget or a shortcut around 1 Touch and hold an an app a widget or a shortcut and then drag it to a new spot 2 Release your finger Move an app or a shortcut to the favorites tray The favorites tray appears at the bottom of each home screen giving you easy access to your favorite apps or shortcuts You can add up to four apps or shortcuts to the favorites tray 1 Ifthe favorites tray is full touch and hold one of the apps or shortcuts in the tray Drag it to a spot on the home screen 2 Touch and hold the app or shortcut that you want to add and then drag it to the favorites tray Add a home screen You can add as many home screens as you want to organize your apps widgets and shortcuts 1 Onthe home screen touch and hold the item that you want to move and then drag it to the right edge of the screen 41 User Guide Applications and features 2 Hold the item at the right edge of the screen until the next home screen appears If necessary continue to hold the item until a blank home screen appears 3 Release your finger Tip To view different home screens quickly tap the circles that appear above the favorites tray and then slide your finger left or right Organize apps and shortcuts into fo
12. a Wi Fi network but there is no Internet connectivity Your device uses the mobile network instead Wi Fi is turned off on your device Your device is connected to a VPN Your device is in airplane mode and all of your wireless network connections are turned off You can turn on Wi Fi or Bluetooth technology but not your connection to the mobile network There is no SIM card in your device The following icons appear at the top of your screen if your device is connected or trying to connect to another device using mobile hotspot mode Internet tethering Bluetooth technology a USB cable or NFC Icon Q N Choosing a connection Description Mobile hotspot mode is turned on Bluetooth technology is turned on If this icon is inside a box your device is connected to another device using Bluetooth tethering Your device is connected to another device using a USB cable If this icon is inside a box your device is connected to another device using USB tethering NFC is turned on Your device is capable of a wide range of connections Look at the following connection types for information and tips on using each type 72 User Guide Settings Network connections Mobile network A mobile network connection allows your device to make calls and if you have a data plan use data services such as Internet browsing In some locations such as in a hospital or on an airplane you need to turn off your mobile networ
13. again If you don t know how to check that the device is discoverable check the documentation that came with the device Your devices are now ready to communicate over the Bluetooth connection Depending on the device you paired your device with the devices are either already connected or ready to connect when you Initiate an action such as sharing a file About using Google Voice Search when connected to a car kit If your device is connected to a Bluetooth enabled car kit you can use Google Voice Search Google Voice Search lets you search for information on your device or over the Internet and also allows you to update information on your device hands free For example you can check the weather search for a restaurant or create an appointment To use Google Voice Search when your device is connected to a car kit you must set up Bluetooth technology for Google Voice Search Your device must be paired with and connected to the car kit and your contacts must be synced with the car kit For information on how to use the car kit see the documentation that came with the vehicle Turn on Bluetooth technology for Google Voice Search To use Google Voice Search when connected to a Bluetooth enabled car kit you must turn on the Bluetooth headset Switch in the Google Voice Search settings This setting lets you record and hear audio through your connected Bluetooth enabled device On the home screen tap Open the Googl
14. apply it s a good idea to check with your service provider before you travel Connect to the mobile network To connect to the mobile network airplane mode must be turned off Your device is designed to connect automatically to your service provider s mobile network after you insert your SIM card into your device If your device doesn t connect automatically you can manually select the mobile network Insert your SIM card into your device If necessary swipe down from the top of the screen once using two fingers or twice using one finger 1 2 3 Tap lt M gt More gt Cellular networks gt Network operators 4 Tap a network To turn off your mobile network connection turn on airplane mode Turn off data services To use data services you must have a SIM card inserted into your device If you turn off data services your device can t send or receive data over the mobile network and many features and apps on your device might not work properly If you connect to a Wi Fi network while you have your data services turned off your device can continue to send and receive data Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap xg gt Data usage 3 If necessary tap the Cellular tab 4 Turn off the Cellular data switch To turn on data services turn on the Cellular data switch 75 User Guide Settings Change the APN settings for your default Internet connection You
15. certain BlackBerry smartphone models Compatibility ratings are available online at BlackBerry Accessibility The BlackBerry Keyboard lets you type more efficiently with contextual autocorrection next word prediction shortcuts and personalized learning that gets to know the way you type Your device gives you the option of using the touch screen keyboard or the slide out touch keyboard with tactilely discernible keys Keyboard shortcuts and Speed dial allow you to assign actions and phone numbers to specific keys Alerts and notifications can be customized using tone vibration onscreen alerts or the LED Indicator An integrated hands free speakerphone is available or you can connect your device to a hands free headset or Bluetooth enabled headset hange accessibility settings You can turn accessibility settings on or off such as Google Talkback captions touch amp hold delay and color inversion l 2 3 108 Swipe down from the top of the screen once using two fingers or twice using one finger Tap amp gt Accessibility Set the accessibility options switches User Guide Settings Turn on Hearing Aid mode Hearing Aid mode Is designed to improve the compatibility of your device with a hearing aid equipped with a telecoil This feature might not be supported depending on your BlackBerry device model Hearing aid compatibility ratings are available online at BlackBerry Accessibility l In the phone app in th
16. find printers automatically Tip Some printer services allow you to add printers manually Tap B gt Add printer and then follow the service s instructions Add a printer In most cases after you install a printer service your device finds your printer automatically If your device can t find your printer you might be able to add it manually 1 Do one of the following e Swipe down from the top of the screen once using two fingers or twice using one finger Tap 3g gt Printing e nthe app that you want to print from tap B gt Print Tap the top of the screen and then tap All printers 2 Tap the printer service that you want to use If the printer service is turned off turn it on Tap B gt Add printer 4 Follow the instructions on the screen Printing using Google Cloud Print You can use Google Cloud Print to print from your device to a Cloud Ready printer or to any printer that s connected to a computer To print to a printer that s not Cloud Ready you must also do the following e Make sure that Google Chrome is installed on your computer and then log in to the same Google account that you use on your device e When you print make sure that your computer is turned on To learn more about setting up and using Google Cloud Print see https support google com cloudprint 55 User Guide Settings settings Customize your device settings 1 Swipe down from the top of the screen once usi
17. finger 2 Tap i gt Sound amp notification gt When device is locked 3 Doone of the following e To get all notifications on the lock screen including the contents of Incoming email messages and chats tap Show all notification content e To receive a notification but keep the contents hidden such as who sent an email or the title of the song you downloaded tap Hide sensitive notification content To see this option a screen lock option such as a password must be set e To prevent notifications from appearing on the lock screen tap Don t show notifications at all Add owner info to your lock screen You can add your name a personal message or any other information that displays on your device when the screen is locked Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt Security gt Owner info 1 2 3 Select the Show owner info on lock screen checkbox 4 Type your name or the message you want to display on the lock screen BlackBerry Smart Flip Case The BlackBerry Smart Flip Case helps protect the screen from scratches and smudges and also lets you interact with your device without opening the cover You have direct access to your device for incoming calls notifications alarms and your music player Your device goes into sleep mode when you close the cover and notifications that you set to appear on the lock screen display in the window The full screen display
18. it opens e To select multiple items such as photos that you want to share or email messages that you want to delete touch and hold one item Tap more items To clear an item tap it again User Guide Setup and basics scroll or move between items Slide your finger to scroll through a list or move between items such as photos Check your notifications You can check your latest notifications for example email messages and text messages at any time 10 User Guide Setup and basics Swipe down from the top of the screen Tap a notification to open it or pull down to see more notifications Open Quick Settings You can open Quick Settings to turn on or turn off common settings such as Wi Fi and airplane mode Swipe down from the top of the screen once using two fingers or twice using one finger Open an app You can open one of three default apps from anywhere on your device Slide your finger up from the bottom of the screen Move your finger over the app that you want to open Lift your finger 11 User Guide Setup and basics Use a slider If a slider appears on your screen you can progress through a file such as a song or video or adjust a setting such as the screen brightness Drag the slider handle to the right or left Zoom in to or zoom out from the screen If you want to see something in more detail such as a photo or part of a map you can magnify the image To zoom in slide t
19. list tap Static 8 Change the IP address fields 9 Tap Save Change advanced settings for your Wi Fi connections You can change advanced settings for your Wi Fi connections For example you can set whether your Wi Fi connection remains active when your device sleeps and you can change the WI Fi frequency band You can also find the Media Access Control MAC address and IP address for your device Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt Wi Fi 1 2 3 If necessary turn on the switch A Tap B gt Advanced Advanced Wi Fi connection settings Setting Network notification Scanning always available Keep Wi Fi on during sleep Wi Fi frequency band Description Turn on this switch to receive a notification when your device is within range of a public Wi Fi network Turn on this switch to allow location services and apps to scan for Wi Fi networks even when Wi Fi is turned off Tap this option to choose whether your device remains connected to the Wi Fi network when your device sleeps If you turn off your Wi Fi connection when your device sleeps you might increase the amount of mobile data you use Tap to set the frequency band When you set the band to 5 0 GHz your device connects to access points on the 5 0 GHz band only When set to 2 4 GHz your device connects to access points on the 2 4 GHz band only When set to automatic your device tries to co
20. might need to unlock your device using your screen lock the first time you connect to a trusted device or arrive at a trusted location Finding and protecting a lost device What to do if your device is lost or stolen If you have a remote device management app such as Android Device Manager set up on your device visit the remote device management website and sign in Depending on the remote device management app installed on your device you might be able to e Lock your device 122 User Guide Security e Make your device ring e Add a phone number or message to the home screen of your device e View the approximate location of your device on a map e Delete all of the data on your device If your device is not connected to the wireless network or if data services are turned off you should still try to lock your device and delete your device data The next time your device connects to a wireless network or data services are turned on your device is designed to lock and delete all the data If you don t have a remote device management app set up on your device contact your service provider or your administrator and report that your device is lost or stolen Your service provider can lock your device remotely and delete your data If you use your device for work your administrator might also be able to lock your device and delete your data If you suspect your device was stolen and you locate your device using a remote device manag
21. on the Turn on NFC switch 4 Do any of the following e To receive a prompt before your device receives a file using NFC turn on the Prompt before receiving switch e To allow NFC card transactions when the backlight is off turn on the Allow when screen is off switch e To allow NFC card transactions that are handled by your SIM card when your device is turned off turn on the Allow when device power is off switch Share content using Android Beam Make sure both devices are unlocked and support NFC On your device make sure Android Beam is turned on You can use Android Beam to exchange different types of files including photos videos webpages and other content from your device with another NFC enabled device 1 On your device open a screen that contains something you would like to share such as a webpage a YouTube video or a contact 2 Doone ofthe following e Tap lt gt NFC Align the back of your device with an NFC enabled device e Align the back of your device with an NFC enabled device If necessary touch the screen of your device to start sending the file When the devices connect you will hear a sound or your device might vibrate About tap and pay The tap and pay feature Is available on your device when NFC is turned on If you have a payment app installed on your device you can tap the back of your device to an NFC payment terminal to pay for your purchase If you have more than one payment app Ins
22. screen Tap OK Note If a screen lock option isn t available from the Security screen you might need to tap Clear credentials first 118 User Guide Security About Smart Lock The Smart Lock feature makes it easy for you to unlock your device You can set up your device to remain unlocked in the following situations e When your device is connected to a trusted Bluetooth enabled device or NFC enabled device e When your device is in a familiar location such as your home or workplace e When your device recognizes your face or voice e When you carry your device in your hand pocket or bag The Smart Lock feature can t detect who is holding your device when the device Is unlocked and connected to a trusted device in a trusted location or passed between people while on body detection is turned on It might also be possible for someone who looks like you to unlock your device when you turn on the trusted face option If you use your device for work depending on the rules set by your administrator the Smart Lock feature might not be available Set up Smart Lock to unlock your device Make sure that you have set a screen lock on your device Depending on the type of Smart Lock you set up you might need to turn on or set up other features on your device such as Bluetooth technology NFC Google Maps Ok Google voice detection a trust agent or a wireless network connection l Swipe down from the top of the screen once using tw
23. that has a short press shortcut assigned to It e Press and hold a key that has a long press shortcut assigned to it Tip To see what shortcuts are assigned to each key on the home screen touch and hold an empty area of the screen Tap gt Keyboard shortcuts Preloaded keyboard shortcuts Some keys already have short press shortcuts assigned to them You can use these shortcuts from the home screen Key Shortcut Open the Contacts app Open a browser Compose an email Add a note in the Notes app Open the Help app rA TC OO oO WOW gt Lock the device screen Open a calendar app to the current day Open the BlackBerry Hub Open BBM Open the device settings Open the call history Add a task in the Tasks app M N O P a Open a search app U Open the Calculator W Call voicemail Customize your keyboard shortcuts You can change the shortcut assigned to a key or add a Shortcut to a key 92 User Guide Applications and features l On the home screen touch and hold an empty area of the screen and then tap gt Keyboard shortcuts 2 Tap Short press or Long press Tap a letter If necessary tap Edit shortcut e To seta shortcut to open an app tap Open app e To seta shortcut to call a contact tap Speed dial e To seta shortcut to send an email or a text message to a contact tap Send message e To seta different shortcut tap All shortcuts Tip You can also assign a shortcut to an unass
24. user can I add a Google account or download apps wallpaper and music without seeing the device owner or other users account info apps and data If necessary to wake up your device swipe up on the screen 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap ag gt Users gt Add user 3 Tap OK 4 Tap Set up now D 6 Complete the instructions on the screen Allow a user to make calls and send text messages You can set whether a guest or user can make or receive calls when they use the guest or a user profile on your device You can also set whether a user can send or receive text messages SMS 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap xg gt Users 3 Do any of the following e Beside the guest profile tap ag Turn on the Allow phone calls switch e Beside a user profile tap o Turn on the Allow phone calls and SMS switch Delete a user or guest When you delete a user from your device you permanently delete the user s space and all of the apps and data in it The user is no longer available from the list of users When you delete a guest all of the apps and data in the guest space are permanently deleted but the guest profile remains on the device 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gg gt Users 3 Doone of the follow
25. 2 Doany of the following e Tap the icons under the emojis to switch the emoji category e Swipe left on the emoji list to see more emojis 3 Tap anemoji On the touch screen keyboard tap asc to return to the keyboard view Type using voice dictation You can use voice dictation to type hands free instead of using your keyboard Do one of the following e When you type on the slider keyboard press e When you type on the touch screen keyboard press and hold the Comma key To close voice dictation tap lt J2 User Guide Keyboard language and typing selecting word suggestions that appear while you type Your device is designed to learn what you tend to say and where in a sentence you tend to say it Your device uses this information to try to predict what word you might type next Suggested words appear on the letters of the touch screen keyboard or on the row of screen keys above the slider keyboard You can quickly select a suggested word by placing your finger on either keyboard under the word and flicking it up toward the screen select a Suggested word To use a word that appears above the slider keyboard or on the touch screen keyboard place your finger on the keyboard below the word and flick it up toward the screen Spell check The BlackBerry Keyboard includes a spell check feature Third party spell checkers can be installed and used with the keyboard but for best results use the BlackBerry Spell
26. 3 Ifyou are connected to the mobile network and want to see your Wi Fi usage tap B gt Show Wi Fi To switch between wireless network types tap the Cellular tab or the Wi Fi tab 4 Do any of the following e Jo check how much data you used during the current data usage cycle view the value beside the time period e To check how much data an app used tap an app e To check how much data each user profile set up on the device used tap a user profile e To check how much data you used during a different time period tap gt Change cycle Tap a date and then tap Set Tip You can close some apps to help reduce your data usage or improve the device performance Set up a data usage notification To set up a data usage notification your wireless service plan must include data services You can set up your device to send you a notification when your device uses a specified amount of data 96 User Guide Settings Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt Data usage If necessary tap the Cellular tab If necessary turn on the Cellular data switch OY ee ao a Drag the line at the top of the graph to set the data amount Set a data usage limit to turn off data services automatically To set a data limit your wireless service plan must include data services You can set a limit on the amount of data that your device can use when it s connected to the mobile network
27. IN picture password or pattern is to delete all of your device data You can typically do this by entering an incorrect screen lock ten times You can also reset your device to its factory settings If you add your Google account to your device the factory reset protection feature is turned on To set up your device again you must add the same Google account If you don t use the same Google account you can t complete the setup process smart Lock doesn t unlock my device as expected Try any of the following e f your device doesn t unlock when you scan your face try to improve the image Smart Lock uses to recognize your face Tap gg gt Security gt Smart Lock gt Trusted face gt Improve face matching e Adjust the distance between your BlackBerry device and a trusted Bluetooth enabled device The distance of a Bluetooth connection can vary depending on your BlackBerry device model and the Bluetooth enabled device e f your device remains unlocked when it is close to a trusted location instead of when you are at the trusted location try improving the accuracy of the trusted location Delete the trusted location Tap 8g gt Location gt Mode Tap High accuracy or Battery saving and then add the trusted location again Your device might detect a trusted location outside of the physical walls of a building such as your house Smart Lock might keep your device unlocked when it is within an 80 meter radius of a trusted location e You
28. INDIRECT SPECIAL PUNITIVE OR AGGRAVATED DAMAGES DAMAGES FOR LOSS OF PROFITS OR REVENUES FAILURE TO REALIZE ANY EXPECTED SAVINGS BUSINESS 128 User Guide Legal notice INTERRUPTION LOSS OF BUSINESS INFORMATION LOSS OF BUSINESS OPPORTUNITY OR CORRUPTION OR LOSS OF DATA FAILURES TO TRANSMIT OR RECEIVE ANY DATA PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH BLACKBERRY PRODUCTS OR SERVICES DOWNTIME COSTS LOSS OF THE USE OF BLACKBERRY PRODUCTS OR SERVICES OR ANY PORTION THEREOF OR OF ANY AIRTIME SERVICES COST OF SUBSTITUTE GOODS COSTS OF COVER FACILITIES OR SERVICES COST OF CAPITAL OR OTHER SIMILAR PECUNIARY LOSSES WHETHER OR NOT SUCH DAMAGES WERE FORESEEN OR UNFORESEEN AND EVEN IF BLACKBERRY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION BLACKBERRY SHALL HAVE NO OTHER OBLIGATION DUTY OR LIABILITY WHATSOEVER IN CONTRACT TORT OR OTHERWISE TO YOU INCLUDING ANY LIABILITY FOR NEGLIGENCE OR STRICT LIABILITY THE LIMITATIONS EXCLUSIONS AND DISCLAIMERS HEREIN SHALL APPLY A IRRESPECTIVE OF THE NATURE OF THE CAUSE OF ACTION DEMAND OR ACTION BY YOU INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT NEGLIGENCE TORT STRICT LIABILITY OR ANY OTHER LEGAL THEORY AND SHALL SURVIVE A FUNDAMENTAL BREACH OR BREACHES OR THE FAILURE OF THE ESSENTIAL PURPOSE OF THIS AGREEMENT OR OF ANY REMEDY CONTAINED HEREIN AND B TO BLACKBERRY AND ITS AFFILIATED C
29. More gt Cellular networks gt Network operators and then tap Choose automatically Wi Fi connections A Wi Fi network connection Is one way to get data services on your device but unlike using the mobile network using Wi Fi doesn t add charges to your data plan Your device can be connected to the mobile network and a Wi Fi network at the same time Your device is designed to try to use saved WI Fi networks before It tries to use the mobile network for basic data functions such as using the Internet or downloading apps You can leave Wi Fi turned on so that when you re in range of a saved Wi Fi network your device can connect to it automatically Turn on WI FI When you connect to a Wi Fi network your device saves the network information The next time you re within range of the saved Wi Fi network if Wi Fi is turned on your device connects automatically 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap W gt Wi Fi 3 Turn onthe switch To turn off WI Fi turn off the switch Connect to a Wi Fi network When you connect to a Wi Fi network your device saves the network information The next time your device is within range of the saved Wi Fi network if your device has Wi Fi turned on your device can automatically connect If your device doesn t connect automatically you can manually set up your connection to a Wi Fi network Swipe down from the top of the screen on
30. N Ee ES MOT WVU INV e ceeenss coca cece E EA NE E A EAA AE tered 24 A T CAS E E EE E eno duniaceaceteeinmecahieeeuneawtataenen 24 Tamon voce Over LTE scasanteeaaecs sate etnateaqncesnateadananntaceneisedeacnciedaseccetste lt b actenanc ER DN aa SeS 25 WERE U e E E E E A AE E E A A A A N 26 VOC e A E E E E O E eee 26 ee a EEEE E AE EEEE E EEE E 28 BlackBerry Keyboard and LY DING se ceccesce020 scdsscaes snatusnd atacauaneetecadobatsaseSiadnesnedateans uekistant seieaindseadianedd2edesebaee2acin 28 selecting word suggestions that appear while YOU TYPO ccc cecccecceeeseceeeseeceeeceeeuecueeeueeeueeueeaueeeseeeeeaeeeenees 33 P O Ke E E A A A E E AE ten aceatars 33 CA O OTE N OU E T E E 29 L a E E A 36 Keyboard IMOUL MCT OG S xcs ctaensesantnasimacgennebcnasandeecsaacadeenasnd bane beaemoded aaa a aiea a a ian 37 ele esi Woe SB aU a EEO A RA AAAA T ET EARE 41 FURS TL WON NS sree ces sens eat te wnat E T ses seeeeeseens ee 41 Download an app on Google Play A E AE unin mase nails iuniaeceeiaaaaacniananiaaniiaan 41 Organizing your home SOF eC anateecetteenotadoenasscesetbarecaanesateeoteo rena acseaenaaacinteianewoniabenntadscusnneasedap bancieasatactaotedonce 41 Me o rea E E E E E E EARE E E E E EE 43 CNIS C1 a A E E A saauseacnanntan 44 Seal esaea i EA A A A AE 48 Location services and Google MAS x sncdsciicdascieaaadectrtanmdsisedmisciadeaaenmadesigiiessudesstinnd seneuinbseimauadadebiaaweieeieacsraansiantedon 50 AS50161 CO SI gO E nen
31. OMPANIES THEIR SUCCESSORS ASSIGNS AGENTS SUPPLIERS INCLUDING AIRTIME SERVICE PROVIDERS AUTHORIZED BLACKBERRY DISTRIBUTORS ALSO INCLUDING AIRTIME SERVICE PROVIDERS AND THEIR RESPECTIVE DIRECTORS EMPLOYEES AND INDEPENDENT CONTRACTORS IN ADDITION TO THE LIMITATIONS AND EXCLUSIONS SET OUT ABOVE IN NO EVENT SHALL ANY DIRECTOR EMPLOYEE AGENT DISTRIBUTOR SUPPLIER INDEPENDENT CONTRACTOR OF BLACKBERRY OR ANY AFFILIATES OF BLACKBERRY HAVE ANY LIABILITY ARISING FROM OR RELATED TO THE DOCUMENTATION Prior to subscribing for installing or using any Third Party Products and Services it is your responsibility to ensure that your airtime service provider has agreed to support all of their features Some airtime service providers might not offer Internet browsing functionality with a subscription to the BlackBerry Internet Service Check with your service provider for availability roaming arrangements service plans and features Installation or use of Third Party Products and Services with BlackBerry s products and services may require one or more patent trademark copyright or other licenses in order to avoid infringement or violation of third party rights You are solely responsible for determining whether to use Third Party Products and Services and If any third party licenses are required to do so If required you are responsible for acquiring them You should not install or use Third Party Products and Services until all necessary licenses hav
32. S GUARANTEES REPRESENTATIONS OR WARRANTIES OF ANY KIND EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ANY CONDITIONS ENDORSEMENTS GUARANTEES REPRESENTATIONS OR WARRANTIES OF DURABILITY FITNESS FOR A PARTICULAR PURPOSE OR USE MERCHANTABILITY MERCHANTABLE QUALITY NON INFRINGEMENT SATISFACTORY QUALITY OR TITLE OR ARISING FROM A STATUTE OR CUSTOM ORA COURSE OF DEALING OR USAGE OF TRADE OR RELATED TO THE DOCUMENTATION OR ITS USE OR PERFORMANCE OR NON PERFORMANCE OF ANY SOFTWARE HARDWARE SERVICE OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN ARE HEREBY EXCLUDED YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR PROVINCE SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES AND CONDITIONS TO THE EXTENT PERMITTED BY LAW ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE BUT CAN BE LIMITED ARE HEREBY LIMITED TO NINETY 90 DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION IN NO EVENT SHALL BLACKBERRY BE LIABLE FOR ANY TYPE OF DAMAGES RELATED TO THIS DOCUMENTATION OR ITS USE OR PERFORMANCE OR NON PERFORMANCE OF ANY SOFTWARE HARDWARE SERVICE OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN INCLUDING WITHOUT LIMITATION ANY OF THE FOLLOWING DAMAGES DIRECT CONSEQUENTIAL EXEMPLARY INCIDENTAL
33. SB cable 2 Copy the certificate or keystore to the root of the internal storage space on your device your media card or your Google Drive account 3 Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt Security gt Install from SD card Your device only displays certificates and keystores that are not already installed on your device 5 Find and tap the certificate or keystore that you want to install If necessary type the password for the certificate or keystore and then tap OK After the certificate or keystore is installed your device deletes the copy of the file on your device or media card 7 Type aname to Identify the certificate or keystore Inthe Credential use drop down list tap an option 9 Tap OK 125 User Guide Security Remove or turn off a certificate When you remove a certificate that you installed it is deleted from your device If you require the certificate again you must reinstall it When you turn off a system certificate you can turn it on again 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap i gt Security gt Trusted credentials 3 Doone of the following e To view a list of installed certificates tap the User tab e To view a list of system certificates tap the System tab Tap a certificate 5 Doone of the following e To remove an installed certificate tap Remove e To tur
34. Tap amp gt Wi Fi If necessary turn on the switch Tap and hold a network Tap Modify network Select the Advanced options checkbox SO OF ae w a eS In the Proxy drop down list do one of the following e o setup a proxy tap Manual and then enter the proxy settings e To use a proxy already set up for the network tap Proxy Auto Config and then confirm the proxy settings 8 Tap Save Forget a saved Wi Fi network You can forget a saved Wi Fi network If you don t want your device to connect to it automatically Forgetting saved networks that use a hidden SSID can also help preserve battery life 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Mao Wt gt Wi Fi 19 User Guide Settings If necessary turn on the switch Tap B gt Saved networks Tap a network Da RW Tap Forget View saved Wi Fi networks When you connect your device to a Wi Fi network your device automatically saves the information required to connect to the network When you are within range of a saved Wi Fi network your device automatically tries to connect to it This is useful when you frequently move between Wi Fi networks such as your home Wi Fi network and the Wi Fi network at work l Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gt Wi Fi 3 If necessary turn on the switch A Tap gt Saved networks Write Wi Fi connectio
35. The keyboard can also capitalize new sentences or insert a period when you press the space key twice 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap t gt Language amp input gt BlackBerry Keyboard Settings gt Prediction and correction 3 Tap the settings that you want to change Increase the strength of typing suggestions If you aren t satisfied with the word suggestions that the BlackBerry Keyboard offers you as you type you can increase the typing correction strength in the device settings 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap t gt Language amp input gt BlackBerry Keyboard Settings gt Prediction and correction gt Auto correction 3 To increase the correction strength move the Physical keyboard or On Screen keyboard slider to the right and then tap OK Type faster with key press feedback settings You can change your typing settings to help you type faster and more accurately on your BlackBerry Keyboard Your device can be set to vibrate and make a sound when you tap keys on the touch screen keyboard 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap t gt Language amp input gt BlackBerry Keyboard Settings gt Key press feedback 3 Tap the settings that you want to change 30 User Guide Keyboard language and typing select text using t
36. V STV100 5 smartphone Tip To find your device s model number swipe down from the top of the screen once using two fingers or twice using one finger and then tap o gt About phone Battery and charging icons The battery power level icons appear at the top of the screen Icon Description The battery is charging The battery is fully charged and still connected to a power source a The battery is getting low on power A Battery saver mode is turned on or you can turn it on from your list of notifications The battery is at 5 power or less If the battery charge gets too low your device might turn off Save any work in progress and charge your device There is a problem with the battery and the battery might need to be replaced About the battery edge indicator When charging your device the battery edge indicator appears as a strip of color on the right edge of the screen The color and length of the strip indicates the current battery power of your device As your device is charging the strip grows and transitions from red to yellow to green depending on the charge level with a full green strip indicating that the device is fully charged 100 User Guide Settings When the device Is asleep and charging the percentage of your current battery power and an estimate of how much time until the device is fully charged appears above the strip The indicator will automatically disappear when the room is dark Turn th
37. ach alarm is for Change your alarm ringtone In the Clock app tap Under the alarm you want to change tap WV gt 1 2 3 Selecta ringtone 4 Tap OK set an alarm for multiple days l Inthe Clock app tap 2 Under an alarm tap vw 3 Select the Repeat checkbox Days that the alarm Is set to go off are indicated by a letter inside a white circle 4 Jo add or remove a day tap its letter Set the snooze length By default the alarm snoozes for ten minutes l Inthe Clock app tap B gt Settings gt Snooze length 2 Slide your finger up or down over the numbers 3 When the number you want appears between the blue lines tap OK 45 User Guide Applications and features Set the silence time By default the alarm Is silenced after ten minutes 1 Inthe Clock app tap J gt Settings 2 Tap Silence after 3 Tapatime 4 Tap OK Use the stopwatch 1 Inthe Clock app tap 2 Tap the stopwatch e To stop the stopwatch tap the stopwatch again e To restart the stopwatch after it s been stopped tap the stopwatch again e loaddalap tap e lo reset the stopwatch tap 4 set the timer l Inthe Clock app tap X 2 Enter the time in hours minutes and seconds For example if you want to sent an hour long timer type 1 00 OO 3 To start the timer tap gt You can do more than just set your timer e To add an extra minute to your running timer tap 1 e Toset another t
38. an also add more user profiles to your device To improve privacy between users each user should set up a screen lock A screen lock prevents another user from accessing information in a different user profile 109 User Guide Settings All user profiles use the wireless connection Information set up on the device Any changes that a user makes to some device settings such as Wi Fi network connections are available or applied to all users on the device All users can install app updates for any user on the device You device owner The person who sets up the device for the first time you is the device owner You can add up to three users in addition to the device owner and a guest and set whether the guest or user can use the device to make calls or send text messages You control whether someone can add and access a user from the lock screen You can also install app updates for all users on the device uninstall apps from a user profile and delete a user from the device Guest You can use the guest profile to let someone borrow your device When someone uses the guest profile the device creates a separate space where the guest can download apps take pictures and use other device features Apps and data added to your device by the guest are only available from the guest profile When you or the guest delete the guest profile the apps and data in the guest profile are permanently deleted from the device You control whether the
39. and voice dictation on the touch screen keyboard press and hold the Comma key The following image shows the slider keyboard in Arabic Typing in Greek The Greek keyboard supports word prediction and the flick feature which allows you to flick word suggestions up onto the screen if you have this feature turned on The Greek keyboard also allows you to type alternate characters two different ways You can press ES and then press a letter or you can press and hold the primary character and then select the alternate character from the options The following image shows the slider keyboard in Greek 36 User Guide Keyboard language and typing H t XY ll r X 2 Vis Ky i Q I Ws EE Rp yi DQ A K yy x Ne ane rai v3 ae TryyvY yoU y l oO y nP NA N N AA TA ARE YY CY ay AA Sz Da Fo Gr WHH Wes WKK VaL VV Kx fi t Nz Vis Sdo K ll KANS nye va a FF la A at Zz Xx Cy Va BB NN MM 2 ss Sd SA K aN Og Et gym g Typing in Russian The Russian keyboard and language supports word prediction and the flick feature which allows you to flick word Suggestions up onto the screen if you have this feature turned on To access more Cyrillic characters on the Russian keyboard layout you can use one of the following methods To type an uppercase character you can press ES and then press a letter e Alternate characters are available for A I
40. ap Automatically lock and then tap an interval This option doesn t apply if you have the Smart Lock feature set up e To lock your device when you press the Power on off key turn on the Power button instantly locks switch e To delete your device data automatically after ten unsuccessful attempts to unlock the device turn on the Automatically wipe switch e To display owner information on the screen when the device Is locked tap Owner info and then tap Show owner info on lock screen If necessary type the info to display e To hide your password PIN or pattern so that it is not visible when you unlock your screen turn off the Make passwords visible switch Change a screen lock You can change the type of screen lock that you use to unlock your device as well as change the password PIN picture password or pattern If you use your device for work your administrator might have security rules in place that require you to have a screen lock l Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gg gt Security gt Screen lock 3 Enter your password PIN picture password or pattern and then tap Next 4 Do any of the following e To setup a different screen lock or change your password PIN picture password or pattern tap a type of screen lock e To wake up your device without entering a password PIN picture password or pattern tap Swipe 5 Complete the instructions on the
41. ase or decrease the display magnification Google Talkback provides audible output based on the visual information displayed on your screen Switch Access allows you to navigate screens on your smartphone using external switches Braille support is available using BrailleBack Font customization allows you to choose small medium large or huge sizes Screen Reader technology lets you select the text to speech application that you prefer to use if you have downloaded an alternate text to speech engine on Google Play Google Now voice assistant answers questions makes recommendations and performs actions Voice dictation allows you to dictate text instead of typing Closed or open captioned multimedia content is available Personalize your closed caption settings by adjusting character size color opacity or font Display features such as color inversion and color correction are applied across all applications The touch amp hold delay feature lets you increase the length of time for touch responses on the screen Third party keyboards are supported The ability to soeak your passwords is included An accessibility shortcut is available that you can use to quickly change your accessibility settings Teletypewriter TTY support allows you to connect to a TTY device to make and receive calls from TTY devices more information on the following features visit BlackBerry Accessibility Hearing aid compatibility is available for
42. ata for an app or service tap the app or service Turn on the Restrict app background data switch and then tap OK 97 User Guide Settings e To group background data and send it at set intervals turn on the Queue cellular data switch To let all apps and services on your device send data in the background tap B gt Allow background data To let an app or service send data in the background turn off the Restrict app background data switch Stop sending data on some Wi Fi networks You can stop apps and services from sending data in the background and prevent your device from downloading large files when it s connected to certain Wi Fi networks 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap xg gt Data usage gt B gt Network restrictions 3 Tap a network name Battery and power Turn off your device 1 Press and hold the Power on off key on the left side of your device 2 Tap Power off Put your device in standby mode When your device is in standby mode the backlight turns off and the screen locks Wireless connections and clock alarms aren t affected Press the Power on off key on the left side of your device To wake up your device press the Power on off key US User Guide Settings Charge your device Before you start using your device you should charge it because the battery that came with your device isn t fully charged Charge your device usi
43. bile hotspot 3 Doone of the following e Connect your device to another device using an appropriate cable and then turn on the USB tethering switch e Turn on the Bluetooth tethering switch and then connect your device to another device using Bluetooth technology To stop sharing your Internet connection turn off the USB tethering or Bluetooth tethering switch Use mobile hotspot to share your Internet connection Before you turn on mobile hotspot confirm that your device is connected to the mobile network When you set up your mobile hotspot record the name of your mobile hotspot and the password You or the user of another device that wants to connect to your mobile hotspot must know the name of your mobile hotspot and the password to connect Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt More gt Tethering amp mobile hotspot If you ve never used mobile hotspot mode before or if you want to change your setup tap Set up mobile hotspot Confirm or change the setup Information and then tap Save OF a oN S Turn on the Mobile hotspot switch To stop sharing your Internet connection turn off the Mobile hotspot switch OZ User Guide Settings View a list of devices that are connected to your mobile hotspot Mobile hotspot must be turned on 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gt More gt Tethe
44. cally on or off e Change the language your device uses e Customize settings for spell checker and add words to your personal dictionary e Change keyboard types and keyboard settings e Set different voice and text to speech options e Turn the option to back up data to the cloud on or off 5g Settings User Guide Item Description e Setup cloud accounts for backing up your data e Turn the option to restore your data automatically on or off e Delete your device data o e Turn the option to share diagnostic and usage data on or off Diagnostics Q e Change the time zone time and date Date amp time TT e Customize settings such as magnification large text sooken passwords A bilit and more ccessibili m y e Setup Google Talkback e Change text to speech output options e Turn color inversion and correction options on or off e Add mobile printing apps Ne e Preview and print the content of certain screens Printing Gi e Find general information about your device such as hardware information network details and battery level About phone e identify your software version and model e Check for system updates Notifications Manage your notifications Notifications let you know about new messages calendar entries app updates and more When you receive a notification an indicator appears in the upper left corner of the screen Check and open your latest notifications 1 Swipe down from the top of the s
45. can connect your device to a virtual private network VPN using the mobile network or a Wi Fi connection While your device is connected to the VPN you can send data to and receive data from the private network across the public network Turn on airplane mode In some places such as on an airplane or in a hospital you need to turn off all of the connections on your device You can turn on airplane mode to turn off your connections quickly and then turn off airplane mode to restore your connections quickly 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap i gt More 3 Turn on the Airplane mode switch With airplane mode turned on you can turn on some connections such as Wi Fi and Bluetooth technology This feature allows you to for example connect to an in flight Wi Fi network if one is available 74 User Guide Settings Mobile network A mobile network connection allows your device to make calls and if you have a data plan use data services such as Internet browsing In some locations such as in a hospital or on an airplane you might need to turn off your mobile network connection but usually you can leave your mobile network connection turned on In most cases your device connects automatically to the appropriate wireless network when you travel outside of your service provider s coverage area If you re not sure if your device is set up for roaming or what roaming fees
46. ce If your device is lost or stolen the factory reset protection feature is designed to prevent someone else from being able to set up your device for use even if that person tries to reset your device to its factory settings The device must be set up using the same Google account information that was set up on the device before It was reset To use the factory reset protection feature you must set up a screen lock and you must add your Google account to your device Set up a screen lock Locking your device can help prevent your device from sending accidental messages or pocket dialing Before you can unlock your device and access the data on your device you must enter your password PIN picture password or pattern If you use your device for work depending on the rules set by your administrator you might not be able to set up a screen lock that uses a pattern or a picture 1 Swipe down from the top of the screen once using two fingers or twice using one finger 116 User Guide Security 2 Tap gt Security gt Screen lock 3 Doone of the following e To unlock your device with a password tap Password e Jo unlock your device with a numeric PIN tap PIN e To unlock your device using a number and picture combination tap Picture e Jo unlock your device by tracing a pattern on the screen tap Pattern 4 Complete the instructions on the screen Creating a strong password A strong password helps prevent someone else f
47. ce that uses the Hands Free Serial Port or Personal Area Network profiles keep losing the connection with my Bluetooth enabled car kit e Check that your car kit is using the latest software version For more information about your car kit s software version see the documentation that came with your car kit e Move your device to another location in your vehicle or turn your device to face another direction The location of your device s antenna in relation to your car kit s Bluetooth antenna may affect the Bluetooth connection can t hear Google Voice Search audio on my Bluetooth enabled device Try any of the following e f your device is connected to a Bluetooth enabled headset or a car kit and you try to use Google Voice Search by default Google Voice Search uses the speaker and microphone on your BlackBerry device instead the speaker and microphone on your Bluetooth enabled device Turn on Bluetooth voice settings for Google Voice Search On the home screen tap and then open the Google Settings app Tap Search amp Now gt Voice Turn on the Bluetooth headset switch e Turn up the volume on the Bluetooth enabled device NFC What is NFC NFC is a short range wireless technology used to create a connection to share information between your device and other NFC enabled devices or NFC tags Features on your device that use NFC technology include Android Beam Tap and Pay and Tap and Go 88 User Guide S
48. ce using two fingers or twice using one finger Tap gt Wi Fi If necessary turn on the switch Tap a network oi o amp NS Do one of the following e f necessary enter the password for the Wi Fi network and then tap Connect e lf you are connecting to a Wi Fi network at work enter your username and password and then tap Connect 78 User Guide Settings e f you are connecting to a public network tap the sign in notification and if necessary accept the license agreement If necessary tap B gt Use this network as is Manually add a Wi Fi network You might need to add a Wi Fi network manually to your device To find out what information you should specify you can ask your network administrator or the person who manages the Wi Fi network Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt Wi Fi If necessary turn on the switch Tap B gt Add network In the Network name field type the SSID for the network In the Security drop down list tap the network s security type If necessary select the Advanced options checkbox and specify additional information Oot Rw pE Tap Save Connect to a Wi Fi network using a proxy You can connect to any Wi Fi network using a proxy You must be within range of the Wi Fi network to change the Wi Fi settings and set up the proxy Swipe down from the top of the screen once using two fingers or twice using one finger
49. ces to share your screen wirelessly on an external display e Turn Battery saver mode on or off Overview of device settings Item v Wi Fi Description e Setup connections to Wi Fi networks 37 User Guide Item Bluetooth O Data usage More D Display oOo Swipe shortcuts a Sound amp notification Storage A Battery 58 Settings Description e Setup connections to Bluetooth enabled devices e See your data usage stats e Adjust or access mobile data settings e Receive a notification when you reach specified data limits e Customize your device settings for Airplane mode NFC if supported mobile hotspots and more e Adjust the screen brightness and color balance e Set your wallpaper e Set the length of time before your device goes to sleep and what the wake up gestures do e Choose how your open apps are displayed e Change your font size e Customize your rotation settings e Set options for sharing your device screen with external devices e Set plug in actions e Assign shortcuts to specific gestures e Change ringtones and notification sounds e Adjust media and notification volume e Prioritize or block notifications e Customize audio and visual notifications for specific apps e View available storage space on your device and media card e Setup access to the files stored on your device including USB connections e Format your media card and
50. connected to a Bluetooth enabled device You can change the default name to a different name that is more recognizable Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt Bluetooth If necessary turn on the switch Tap B gt Rename this device Enter a new name for your device E eS E S Tap Rename Change setup of a paired Bluetooth enabled device Some Bluetooth enabled devices support more than one Bluetooth feature You can turn a feature on or off for a paired Bluetooth enabled device You can also change the name of a paired device as it appears on your device 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gt Bluetooth 85 User Guide Settings 3 Tap beside the device you want to change 4 Do any of the following e To turn a feature on or off tap the profile e Torename the device in the Name field enter the new name for the device 5 Tap OK View a list of files you received over Bluetooth When a file is sent to your device over a Bluetooth connection you receive a notification asking you if you want to receive the file You can open the file from your notifications You can also see a list of files you ve received from the Bluetooth Settings screen 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap xg gt Bluetooth 3 If necessary turn on
51. creen lock when the trust agent verifies that it can trust the device environment If you turn off the Smart Lock feature you should turn off the Smart Lock trust agent 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gg gt Security gt Trust agents 3 Turn off the Smart Lock Google switch Protect your SIM card with a PIN You can use a SIM card PIN to help prevent unauthorized use of your SIM card in another device For example if you lose your SIM card and someone tries to use it in another device the SIM card can t be used unless the PIN is entered correctly After you set up a PIN for your SIM card you must enter the PIN from the lock screen to use your device 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap ag gt Security gt Set up SIM RUIM card lock 3 Select the Lock SIM card checkbox 4 TypeaPIN 5 Tap OK To remove the PIN from your SIM card clear the Lock SIM card checkbox and then type the PIN for your SIM card Change the PIN for your SIM card Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt Security gt Set up SIM RUIM card lock Tap Change SIM PIN Enter the current PIN for your SIM card a FW NP Enter a new PIN for your SIM card 120 User Guide Security 6 Enter the new PIN again 7 Tap OK About smart cards Smart cards sto
52. creen with one finger 2 Ifnecessary pull down to see more notifications 60 User Guide Settings 3 Tapa notification to open it Peek at a notification In the upper left corner of the screen touch and hold the notification Block or prioritize a notification Open a notification Touch and hold the notification 1 2A 3 Tap 4 Turn on the Block or Priority switch Dismiss a notification 1 Swipe down from the top of the screen with one finger 2 Swipe left or right on a notification Note To dismiss all of your notifications at once tap Clear All Filter your notifications You can sort a list of notifications to see notifications associated with a particular app only 1 Swipe down from the top of the screen with one finger 2 Tapan app icon such as BBM BlackBerry Help or Phone To exit the filtered view and return to the full notifications list tap the app icon again Change the volume of your notifications You can quickly access the volume sliders for notifications media and alarms when you press the Volume down key You can also customize the volume from the device settings screen 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gt Sound amp notification 3 Move any of the sliders to the right or left 61 User Guide Settings Change your notification sounds You can change the default sound that your device makes when you r
53. delete data from your media card e Turn Battery saver mode on or off e Customize settings such as screen brightness and display to help extend battery life e View your usage details by date and time User Guide Item Tap amp pay if available a Settings Description e Monitor apps that are using your device memory e View and sort all apps on your device e Select the location for installing apps e Add individual user profiles to your device e Customize the settings for user and guest profiles e Switch between user profiles e Adda payment app and choose which app is the default for payments e Use NFC technology at payment terminals to pay for your purchases e Turn specific gestures on or off that allow you to perform simple tasks more quickly Advanced interactions 9 Location Security Accounts Language amp input amp Backup amp reset e Choose whether apps can use your location information e Clear recent location requests that you entered in map apps e Choose different modes to identify your location e Setup options for screen locking e Adda message or owner info to your lock screen e Encrypt your device data e Setup your device to use a smart card e Change permissions for installing apps and device administrators e Install and clear certificates e Turn screen pinning on or off e Add or change email accounts e Turn the option to sync your accounts automati
54. double tap the slider keyboard To move the cursor to a specific location in the text field on the keyboard slide your finger left right up or down t pi 1 L m9 ur A To scroll through a list such as the message list in the BlackBerry Hub or the text of a document on the keyboard slide your finger up and down To turn the pages of an eBook or to scroll up or down in webpages or other documents rotate your device horizontally and slide your finger along the keyboard 28 User Guide Keyboard language and typing show or hide the touch screen keyboard Do any of the following e To show the keyboard close the slider and tap any text entry field e To hide the keyboard tap the screen outside of a text entry field If there is nowhere to tap on the screen tap lt j Typing on the BlackBerry Keyboard Learn how to use accented and uppercase letters symbols and numbers on your keyboards Type an uppercase character To type an uppercase character do one of the following e On the touch screen keyboard or slider keyboard press ES and then tap a letter e Press and hold the letter To turn on CAP lock press and hold ES Type numbers and symbols 1 On the touch screen keyboard or slider keyboard swipe down to open the number and symbol picker Swipe down again to scroll to the next page of numbers and symbols 2 Tapa number or symbol on the screen or press the key on the slide
55. e Settings app Tap Search amp Now gt Voice e IN a Turn on the Bluetooth headset switch Use Google Voice Search from a car kit Your contacts must be synced with the car kit 84 User Guide Settings When your device is connected to a car kit using Bluetooth technology Google Voice Search responds to your request using audio through your car speakers If Google Voice Search can t find a response for your request it displays search results on your device 1 From your car kit search your contacts for VoiceSearch 2 From your car kit call VoiceSearch 3 Say your question or other request set which accounts Bluetooth enabled devices can access You can allow Bluetooth enabled devices that support the Message Access Profile MAP to access text messages SMS and MMS and email messages for accounts that are set up on your BlackBerry device Examples of Bluetooth enabled devices that support MAP include some car kits and some watches Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt Bluetooth If necessary turn on the switch Tap B gt Advanced To allow access to your messages turn on the switch for a messaging account a RW NH Change the name of your device for Bluetooth connections Your device has a default Bluetooth name This name is visible to other Bluetooth enabled devices when you turn on Bluetooth technology on your device and when you are
56. e already on a call your first call is automatically put on hold 1 While on a call tap RE 2 Doany of the following e Use the dial pad to enter a number e Jap above the dial pad to go to the Phone screen Tap a contact 3 To merge both calls and start a conference call tap J To add more people to the conference call repeat steps 1 to 3 Remove people from a conference call 1 While in a conference call to view the conference call participants tap Manage conference call 2 Doone of the following e To remove a person from the conference call and hang up tap e e To remove a person from the conference call and keep them in a separate call tap y7 l Turn on Voice Over LTE Using Voice Over LTE you can use your device to make calls with high definition audio quality and fast connections over an LTE network Depending on your service provider this feature might not be supported Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt More gt Cellular networks gt IMS settings 1 2 3 Turn on the IMS switch 4 Turn on the Voice Over LTE switch 25 User Guide Phone and voice WI FI calling Turn on Wi Fi calling Your device can make and receive calls over Wi Fi networks even if you have limited or no mobile network coverage Depending on your service provider this feature might not be supported Contact your service provider for more information Swipe do
57. e battery edge indicator on or off By default the battery edge indicator is turned on You can turn off the battery edge indicator so it no longer appears on your device screen 1 Swipe down from the top of the screen once with two fingers or twice with one finger 2 Tap x gt Display 3 Turn on or turn off the Battery Edge switch Check your battery power level and usage info 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gt Battery Tip If you re charging your device this screen also displays an estimate of how long until your device is done charging How can extend battery life You can try closing any apps or features that you re not using You can also try turning down your screen brightness or device volume Turn on Battery saver mode Battery saver mode conserves battery power by limiting features like vibration location services and data services Note When Battery saver mode is turned on some applications and messaging services that rely on syncing might not update unless you open them 101 User Guide Settings 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Battery saver Dim the screen You can conserve battery power by lowering the screen brightness choosing a dark colored wallpaper or changing the screen sleep settings from the Display settings 1 Swipe down from the top of the
58. e been acquired Any Third Party Products and Services that are provided with BlackBerry s products and services are provided as a convenience to you and are provided AS IS with no express or implied conditions endorsements guarantees representations or warranties of any kind by BlackBerry and BlackBerry assumes no liability whatsoever in relation thereto Your use of Third Party Products and Services shall be governed by and subject to you agreeing to the terms of Separate licenses and other agreements applicable thereto with third parties except to the extent expressly covered by a license or other agreement with BlackBerry The terms of use of any BlackBerry product or service are set out in a Separate license or other agreement with BlackBerry applicable thereto NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY BLACKBERRY FOR PORTIONS OF ANY BLACKBERRY PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION The information provided in this guide is applicable to the following smartphone models e STV100 1 RHK211LW 129 User Guide Legal notice e STV100 2 RHT181LW e STV100 3 RHL211LW e STV100 4 RHM181LW BlackBerry Limited 2200 University Avenue East Waterloo Ontario Canada N2K OA7 BlackBerry UK Limited 200 Bath Road Slough Berkshire SL1 3XE United Kingdom Published in Canada 130
59. e that you re looking for or the category that you want to search you can specify which categories to include in searches For example if you are looking for a song you can clear all categories except Music l In the BlackBerry Device Search app tap B gt Settings gt Search categories 2 Tochoose which categories to include in searches select or clear the checkboxes 3 Tap OK Tip The Extended Search category searches Internet results cloud apps such as Google Drive Google Play other apps on your device and more Do more with your search results There are a variety of actions you can perform with items in your search results right in the search results screen The actions available to you depend on the type of item For example if one of the search results is an app you can open the app directly from the search results screen 1 Tapa search result 2 If necessary tap an action 49 User Guide Applications and features stop saving your search history By default your device keeps the last 20 search results that you visit for quick reference and reuse If you don t want to Save your usage history you can turn off this feature l In the BlackBerry Device Search app tap B gt Settings 2 Turn off the Save search history switch Tip To delete an individual search result swipe left or right on the result To clear all of your search history permanently tap Clear search history and then tap OK Locati
60. e upper right corner of the screen tap H 2 Tap Settings gt Call settings gt Hearing aids Turn on TTY support TTY support is designed to allow your device to connect with an external TTY device that converts received calls to text The TTY device that you want to connect to your BlackBerry device must operate at 45 45 bps If your TTY device is designed for use with a 2 5 mm headset jack you must use an adapter accessory to connect your TTY device to your device The adapter end that plugs into the TTY device must be a male three pole mono 2 5 mm headset jack and the end that plugs into your BlackBerry device must be a male four pole stereo 3 5 mm headset jack 1 Connect a TTY device to your device according to the instructions that came with your TTY device 2 In the phone app in the upper right corner of the screen tap B 3 Tap Settings gt Call settings gt TTY mode 4 Select one of the following TTY modes e To turn off all TTY settings tap TTY Off e Toturnonall TTY settings tap TTY Full e Toturnon TTY Hearing Carry Over mode tap TTY HCO e Toturnon TTY Voice Carry Over mode tapTTY VCO Users About users The users feature lets you share your device with others while keeping your personal or work information private For example users that you add to your device can t access your info such as your email contacts pictures apps and more By default your device is set up with a device owner and a guest You c
61. eatures You can use the Google Play store to reinstall apps that you uninstall In the Google Play store tap gt My apps gt All You can turn on apps that you turned off in gt Apps At the top of the screen swipe left on the categories until you see the Disabled category Tap an app and then tap Enable Messenger Using Messenger You can use the default Messenger app on your device to send receive and manage text messages including SMS and MMS messages send a text message l In the Messenger app tap D 2 Inthe To field enter a mobile phone number or start typing a contact s name 3 Inthe Send message field type your message and then tap gt Tip You can add an emoticon by tapping inthe message field To return to the keyboard tap g Send a multimedia message l In the Messenger app tap 2 Inthe To field enter a mobile phone number or start typing a contact s name Tap and attach a media file e Toattach a picture you take tap 8 To expand the camera view to full screen tap 2 e To attach a picture from your library tap aa e To attach a sticker tap You can also download other stickers and attach them e Jo attach an audio message you record tap and then touch and hold U to record the audio e Jo attach your location tap 9 l 4 Tap gt Note If you close the screen while composing a message It is Saved as a draft You can tap on the conversation to resume typin
62. eceive a notification or you can turn off notification sounds completely 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gt Sound and notification gt Default notification ringtone 3 Doone of the following e To change the default sound tap a ringtone e To turn off notification sounds tap None 4 Tap OK To turn sounds on or off for features such as screen locking or the dial pad tap Other sounds Turn any of the switches on or off Change your Interruptions settings When you turn on Priority mode you can set your device to allow priority interruptions only so you can stay focused on the task at hand You can set your device to interrupt you only at certain times for certain types of notifications or when you receive notifications from specific people You can also turn off all interruptions 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gt Sound and notification gt Interruptions 3 Do any of the following e To choose if you are interrupted when you receive a new notification tap When calls and notifications arrive Tap Always interrupt Allow only priority interruptions or Don t interrupt e To set priority interruptions turn on the Events and reminders Calls or Messages switches e f you turn on the switches for priority calls or messages to specify whose calls and messages you allow interruptions fr
63. ed computer This profile also lets you connect your device to another device that is sharing its network connection This profile allows a Bluetooth enabled car kit to access contact Information and recent call history information on your device This profile allows the car kit to display the contact name for an incoming call This profile allows you to connect your device to other Bluetooth enabled devices that support the Serial Port Profile for data transfer This profile allows a Bluetooth enabled device such as a car kit to access the SIM card on your device 87 User Guide Settings Troubleshooting Bluetooth connections can t pair my device with a Bluetooth enabled device e Check that your device is compatible with the Bluetooth enabled device For more information see the documentation that came with the Bluetooth enabled device e f your Bluetooth enabled device requires a passkey and you don t know what the passkey Is check the documentation that came with your Bluetooth enabled device Sometimes the passkey Is set to 0000 until you change it If you don t know what the passkey Is try 0000 e fthe Bluetooth enabled device uses a battery connect it to a power source and then try again Depending on the device if the battery power level is too low the device might still operate but be unable to pair with another device e f mobile hotspot is turned on verify that you re trying to connect to a Bluetooth enabled devi
64. edia card you can expand your device s storage space by up to 2 TB Using a media card can also help increase the performance and power efficiency of your device and can allow you to transfer your data from your current device to another device that supports media card transfers 68 User Guide Settings To use a media card with a capacity greater than 32 GB you must download Microsoft exFAT Technology for BlackBerry to install the driver A notification appears when you insert the media card into your device Make sure that you are connected to the Internet and then tap the notification to download the driver Delete the data from your media card To help protect your privacy you can permanently delete all of the data on your media card Depending on the amount of data this process might take some time CAUTION When you delete the data from your media card the media card is automatically formatted You can t recover any of the deleted data 1 Make sure that your device isn t connected to a computer 2 Swipe down from the top of the screen once using two fingers or twice using one finger 3 Tap x gt Storage A In the SD card section tap Erase SD card gt Erase SD card Remove a media card 1 Doone of the following e Turn off your device e Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gt Storage gt Unmount SD card 3 With your device facing downwards push t
65. een once using two fingers or twice using one finger 2 Tap gt More gt NFC 3 Turn off the Turn on Android Beam switch Tethering and mobile hotspot Internet tethering Internet tethering allows you to share your BlackBerry device s connection to the mobile network with one other device such as a laptop or tablet You can connect the other device to your BlackBerry device using an appropriate cable or if both devices are Bluetooth enabled you can use Bluetooth technology instead Additional charges might apply for using Internet tethering gl User Guide Settings Mobile hotspot When you use the mobile hotspot feature your device becomes a wireless access point for up to five other Wi Fi enabled devices to connect to and access the Internet The mobile hotspot feature requires the use of the mobile network You might incur additional data charges while using mobile hotspot The mobile hotspot feature can use a lot of battery power For the best performance plug your device into a battery charger when you use mobile hotspot Use Internet tethering to share your mobile network connection If your device has mobile data you can share its Internet connection with another device such as a laptop or tablet You can tether your devices using an appropriate cable or a Bluetooth connection 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Mg gt More gt Tethering amp mo
66. een once using two fingers or twice using one finger 2 Tap lt i gt Display gt Font size 3 Tap the text size that you want to use Turn on or turn off screen rotation Choose whether or not your screen rotates when you turn your device 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap lt i gt Display gt When device is rotated 3 Tap Rotate the contents of the screen or Stay in portrait view Tip You can also turn on and off automatic rotation in the Quick Settings menu when you tap S or E l Set up Daydream With Daydream you can display your photos apps and more as screensavers while your device is idle or charging You can customize what to display and when 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gt Display gt Daydream 3 Turn onthe switch 105 User Guide Settings Choose what to display in Daydream After you turn on the Daydream feature you can select which dreams you want to display such as the clock or pictures when your device Is sleeping 1 On the Daydream screen tap a dream 2 f necessary tap t beside a dream to see even more customization options Your dreams display the next time your device goes to sleep To show dreams right away tap B gt Start now To download or buy more dreams from the app store tap B gt Install More Dreams Set when to Daydream
67. ement website contact the local law enforcement agency to retrieve your device Don t try to retrieve your device on your own set a device administrator By default the Android Device Manager is set up as the device administrator for your device If you download a third party remote device management app to help you find your device or protect your device data you must set the app as a device administrator l Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap x gt Security gt Device administrators 3 Tapthe app 4 Tap Activate About Android Device Manager Android Device Manager includes features designed to help you find your device and help protect the data on your device if your device is lost or stolen To use the Android Device Manager website visit https www google com android devicemanager and sign in using your Google account On the Android Device Manager website you can view the approximate location of your device on a map make it ring lock the screen display a phone number on the lock screen or delete all of the data from your device The Android Device Manager app is preloaded on your device You can change your Android Device Manager settings from the Security section of the Google Settings app Learn more about how to set up and use Android Device Manager at support google com Search for help about Android Device Manager Turn on Android D
68. end your call e Swipe left to decline a call Manage your alarms When your alarm goes off do one of the following e Swipe right to dismiss the alarm e Swipe left to snooze 66 User Guide Settings Access music controls If you close the case when you are playing music you see information about the song such as the artist name in the case window Do any of the following e To see more information about the song scroll up e apa control such as Pause or Next BlackBerry Productivity Tab The BlackBerry Productivity Tab provides quick access to your upcoming events new messages tasks and contacts The tab is available on all device screens By default the tab Is turned on and and is centered on the right edge of the device screen If you want to turn off the tab swipe down from the top of the screen once using two fingers or twice using one finger Tap g gt Display and then turn off the Productivity Tab switch View productivity information and open apps Swipe on the tab toward the center of the screen 2 Tapan app icon such as Calendar or Contacts Do any of the following e o see more details about an item tap the notification e To open the app associated with the notification tap More or Open You can return to the BlackBerry Productivity Tab screen from an app when you swipe on the tab again 4 Toclose the tab swipe toward the edge of the screen 67 User Guide Settings Create an i
69. ervices while roaming tap On Change your wireless service plan To change your wireless service plan you must have a SIM card inserted into your device Depending on your service provider you might be able to change the details of your wireless service plan from your device 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gt More gt Mobile plan 3 Complete the instructions on the screen Troubleshooting Mobile network can t connect to the mobile network Try the following e Check that airplane mode is turned off If airplane mode is turned on your device can t connect to the network Swipe down from the top of the screen once using two fingers or twice using one finger Tap 8 gt More Turn off the Airplane mode switch e Check that your device is connected to your service provider s network If you switched wireless networks manually your device remains connected to that wireless network Select your service provider s network or set your device to connect automatically to your service provider s network e Check that the SIM card is correctly inserted into your device 77 User Guide Settings e lf your device normally connects to a CDMA network and your device supports international roaming you can set your device to connect automatically while roaming Swipe down from the top of the screen once using two fingers or twice using one finger Tap g gt
70. es apply It s a good idea to check with your service provider before you travel switch wireless networks manually Your device is designed to switch to an appropriate wireless network automatically when you travel but you might need to try switching networks manually if you have having trouble connecting or if the network signal is weak 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gt More gt Cellular networks gt Network operators 3 Doone of the following e To switch to an available network automatically tap Choose automatically 76 User Guide Settings e To switch to a preferred network tap a network Turn off data services while roaming Depending on your wireless service plan you might be able to turn off data services email messages PIN messages text messages with attachments and browser service on your device so that only the phone and basic text messaging are available Turning off data services while roaming might prevent you from receiving additional roaming charges For more information contact your service provider 1 Swipe down from the top of the screen once using two fingers or twice using one finger Z Tap lt r gt More gt Cellular networks 3 Tap Data services while roaming 4 Do one of the following e To turn off data services tap Off e To receive a prompt before using data services while roaming tap Prompt To turn on data s
71. ettings Depending on the apps you have installed on your device and the NFC compatibility of other devices some of the ways you can use NFC include e Pass a picture to your friend e Tap an NFC tag to unlock your device using the Smart Lock feature e Grab a coupon from a poster you see on the street e Senda webpage you re viewing to a friend e Transfer your device data to a new device e Exchange contact cards with a new friend or business acquaintance e Tap an NFC enabled printer to print a message from your device Some NFC apps are designed to simulate a physical card such as a credit card a public transit pass or an access badge Some of the ways you can use these types of NFC apps include e Pay for your morning coffee without taking out your wallet e Pay for your bus or Subway ride e Gain access to your building when you get to work To use NFC you simply tap the back of your device to the back of another NFC enabled device or an NFC tag 89 User Guide Settings Change your NFC settings You can customize the NFC experience on your device by changing your NFC settings You can set up your device to display a prompt before it receives a file using NFC You can also set up when your device can complete an NFC card transaction such as making a payment using a payment app l Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap ag gt More gt NFC 3 If necessary turn
72. evice Manager settings l Onthe home screen tap o 2 Open the Google Settings app 123 User Guide Security 3 Tap Security 4 Doany of the following e To be able to locate your device if it is lost or stolen turn on the Remotely locate this device switch e To be able to lock your device and delete all of your device data if it is lost or stolen turn on the Allow remote lock and erase switch security settings Download apps from sources other than Google Play Google Play is the default trusted source for downloading Android apps onto your device You can set up your device to let you download apps onto your device from other websites and sources If you want to download apps from other sources you should also set up your device to scan for malicious app activity 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap i gt Security 3 Turn onthe Unknown sources switch 4 Tap OK Scan device for malicious activity You can set up your device to scan periodically for malicious activities Your device warns you about potentially harmful app activity On the home screen tap B Open the Google Settings app Tap Security OO TO Turn on the Scan device for security threats switch About screen pinning Screen pinning lets you pin one app into the foreground on your device The feature disables the O and g buttons on your device so that the only way
73. extends when you open the cover 64 User Guide Settings Swiping horizontally to the left or the right within the case window dismisses notifications Swiping up or down lets you move through the notifications Using the BlackBerry Smart Flip Case You can interact with your device even when the cover of the flip case is closed 65 User Guide Settings Note If you turn off lock screen notifications your notifications don t display in the case window For the full experience using your device in the BlackBerry Smart Flip Case tap Show all notification content in the lock screen notification options View and delete notifications When you receive notifications such as reminders or messages you can view them in the case window just as you would on the lock screen Your priority and most recent notifications appear at the top of the list 1 If necessary press the Power on off key to wake up your device If you turn on Wake up gestures in Display settings you can also double tap the screen in the window 2 Doany ofthe following e To dismiss a notification from the list swipe left or right on the notification e To see more info in the notification swipe up The full notification displays in the window Swipe left or right to dismiss e To see the next notification in the list swipe up Answer or decline a Call Do one of the following e Swipe right to answer a call When you re finished swipe left to
74. f the quick response additional text messaging charges might apply Note If a call is from an unknown caller the option to send a quick response does not appear l When you receive an incoming call touch and hold Lo Slide your finger until it covers E and then release your finger 2 Doany of the following e Tosend one of four default messages tap a message e To compose anew message tap Type a reply When you dismiss a Call to send a quick response the caller is sent to voicemail If you do not have voicemail the caller receives a busy signal instead 20 User Guide Phone and voice Change your default quick response messages You can create your own quick response messages to replace the available defaults In the Phone app in the upper right corner of the screen tap H Tap Settings gt General settings gt Quick responses Tap the quick response you want to change Type a new message Tap OK PUNH To reset to the default quick responses on the Edit quick responses screen tap B Then tap Reset default app Answer or dismiss a call with the slider By default you can open the slider to decline an incoming call and send a text message reply to the caller You can change your settings so that opening the slider answers a call or does nothing instead Note If you choose the Open to dismiss and reply option the caller is forwarded to your voicemail If you don t have voicemail the caller receives a bus
75. further you can turn off this option Note The BlackBerry Device Search app searches email messages that are in the BlackBerry Hub l Ona home screen tap gt 2 Type a search term or an Instant Actions command Tip Depending on your shortcut settings you can also begin a search when you press the S key on the keyboard Open apps with a gesture Use Instant Actions Instant Actions are shortcuts that allow you to perform tasks quickly lyoe a command in the search field and the app or item associated with the command is shown in your results Make a call You can call a contact or dial a phone number right from the search field In the search field type phone dial or call followed by a contact name or phone number Send an email In the search field tyoe email or mail followed by a contact name and a message Send a text message In the search field type one of the following followed by a contact name or phone number sms message msg or text 48 User Guide Applications and features Play music In the search field type play followed by a song name artist name or album name Get directions In the search field type map followed by the name of a business or address Create a note In the search field type note or memo followed by a title for the note Create a task In the search field type task or todo followed by a title Change your search settings If you know the type of fil
76. g the message 43 User Guide Applications and features Delete a message 1 Inthe Messenger app touch and hold the message 2 Tap gt Delete Manage conversations In the Messenger app touch and hold a conversation until a toolbar appears along the top of the screen 2 Doany of the following To delete a conversation tap To add a contact tap To turn notifications on or off tap or To block a number tap To archive a conversation tap To return the archived conversation to your message list touch and hold the conversation and then tap gg Search for messages in the Messenger app You can easily search the Messenger app for items such as a contact phone number or message l Inthe Messenger app tap Q 2 Inthe Search field type your search term or terms Clock Setting the alarm clock Set an alarm l Inthe Clock app tap To set an existing alarm tap the time shown on the alarm e o create anew alarm tap l 44 User Guide Applications and features 2 To adjust the alarm time tap the hour or minute Touch and hold the pink dial and then slide the dial to your desired time 3 Tap AM or PM 4 Tap OK Create or delete an alarm In the Clock app do one of the following e Tocreate an alarm tap gt e To delete an alarm under the alarm that you want to delete tap WV gt Ig Tip You can add labels to your alarms to help you remember what e
77. gned to provide a different level of security e Password A secure password can contain letters numbers and symbols A password is designed to be a strong screen lock that is difficult for someone else to figure out e PIN A PIN must contain a minimum of four numbers The more numbers there are in your PIN the more secure your screen lock e Picture A picture password requires you to move a number that you choose to a specific location that you choose on a picture that you also choose A picture password provides a convenient way to unlock your device and Is difficult for someone else to figure out e Pattern A pattern is a continuous line that connects four or more dots on a grid You trace your pattern to unlock your device A pattern is less secure than a password PIN or picture password e Swipe A swipe gesture can unlock your device A swipe gesture is less secure than the other types of screen locks smart Lock The Smart Lock feature lets you set up your device to remain unlocked when It s connected to a trusted Bluetooth enabled device or NFC enabled device when it recognizes your face or voice or when you are carrying it in your hand pocket or bag The Smart Lock feature also allows your device to remain unlocked when it s in a familiar location such as your home or workplace The Smart Lock feature is a convenient way to access the data on your device but it doesn t confirm that the device owner is the person using t
78. guest can use the phone app to make and receive calls User While the guest profile allows you to let someone borrow your device occasionally you can create a user profile for someone that you share your device with frequently A user profile creates a separate space on the device where another person can use device features and customize the device to their liking For example you might want to create a kids user profile that contains child friendly apps When a child wants to use your device you can switch to the kids user profile and not worry that your apps or data might accidentally be deleted or changed Apps and data added to the device by the user are only available from the user profile You control whether the user can use the phone app to make and receive calls and whether the user can send and receive text messages SMS Allow access to guest and user profiles when your device Is locked Guests and users can access their profiles from the lock screen If you set up your device to allow this feature This feature also lets you add a user from the lock screen without having to unlock the screen first 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gt Users gt 110 User Guide Settings 3 Select the Add users when device is locked checkbox Add a user A user profile creates a separate space on your device for another person to use and customize For example the
79. he BlackBerry Keyboard 1 Highlight the text that you want to select e Onthe screen touch and hold a word e Onthe screen when you edit text tap the text to insert the cursor handle e On the slider keyboard when you edit text double tap the keyboard to insert the cursor handle 2 To expand the text selection do one of the following e Ona highlighted word drag a cursor handle until your entire selection is highlighted e Move the cursor handle to the beginning of the text that you want to select Touch and hold and then drag the cursor handle to highlight your selection To dismiss the selection tap anywhere on the screen Cut copy and paste text Select the text that you want to cut or copy 2 Lift your finger off the screen or slider keyboard Do one of the following e To copy the text tap e Tocutthe text tap gt lt To paste the text touch and hold the location where you want to paste the text and then tap Paste Delete text using the BlackBerry Keyboard On the slider keyboard or the touch screen keyboard swipe from right to left to delete a word If you are typing in a right to left language swipe from left to right to delete a word eal User Guide Keyboard language and typing Use emojis 1 Doone of the following e When you type on the slider keyboard press and hold amp gt tap e When you type on the touch screen keyboard press and hold the Period key gt tap
80. he device You must have a screen lock set up on your device before you can set up the Smart Lock feature 115 User Guide Security Data encryption By default data on your device including your account information apps music pictures and other downloaded files is Stored in a format that can be read only when your device decrypts the data If you set up a screen lock and require that it must be entered to turn on your device your password PIN or pattern is used to generate a new encryption key to decrypt your data SIM card PIN You can set up a PIN for your device SIM card which you can use to help prevent unauthorized use of your SIM card in another device For example if you lose your SIM card and someone tries to use It in another device the SIM card can t be used unless the PIN is entered correctly Network lock and unlock codes To use a SIM card from another service provider for example if you re traveling and want to use a local service provider s network you can request unlock codes MEP codes from your current service provider and then change the Phone Network Lock settings for your SIM card If you exceed the number of allowed attempts to enter an unlock code your SIM card allows emergency calls only For assistance contact your service provider Google account and factory reset protection The factory reset protection feature uses your Google account information to help protect the data on your devi
81. he tip of the tool provided with your device into the hole on the top left of your device to release the media card tray If you don t have the tool that came with your device you can also use a paper clip 4 Pullout the tray completely and remove the media card 69 User Guide Settings 5 Push the tray back into the slot Check how much storage space Is free You may notice slower performance on your device if your device s internal storage space is full or almost full You can try removing unnecessary files and clearing cached data to free up space and improve your device s performance Note Your device may start having performance issues when less than 10 of storage space is available 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gt Storage 3 Check the Available section to see how much space is left How do free up storage space 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap x gt Storage 3 Do any of the following e To uninstall apps that you don t use tap Apps and then tap an app Tap Uninstall gt OK e To delete unnecessary data from your device such as pictures videos audio files or downloaded files tap a category and then tap a file Tap Delete e To delete temporary files from your device by clearing your cache tap Cached data gt OK If you find your device running unusually slo
82. humbnails Sort files by name date or file size Printing Print from your device You can print webpages photos documents and more from your device using compatible Wi Fi or Bluetooth enabled printers and printers connected to your computer Not all applications support printing l Inan app tap B gt Print Depending on the app this option might appear in a different location or might be called something different such as Share amp export 2 Tapthe top of the screen and then tap the printer that you want to use Tap Note You may have to install a printing service and add a printer before you can print Install a printing service 1 Do one of the following e Swipe down from the top of the screen once using two fingers or twice using one finger Tap 9g gt Printing e nthe app that you want to print from tap B gt Print Tap the top of the screen and then tap All printers 54 User Guide Applications and features 2 Tap B gt Add service 3 Tap the service that s compatible with your printer and then tap Install To find a compatible service find your wireless printer s brand or consult its user guide 4 Tap twice 5 Tap the printer service that you just installed If the service Isn t listed swipe down from the top of your screen and then tap the notification for your newly installed printer service 6 Turn on the switch for that service and then tap OK Wait for the service to
83. ice Search Google Now and the BlackBerry Hub You can assign different apps to this gesture as well l To open an app swipe up slowly from the bottom of the screen or from O 2 Slide your finger to the app that you want to open and then release your finger 16 User Guide Setup and basics Change the apps that you open with a gesture You can change the apps that you open with a gesture You can even set up a gesture to start an action such as composing an email 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gt Swipe Shortcuts 3 Tap either the left or right circle 4 Do one of the following e To set the gesture to open a different app tap Open app and then tap an app e To set the gesture to call a contact tap Speed dial and then tap a contact e To set the gesture to send an email or a text message to a contact tap Send message Tap Email contact or Text contact and then tap a contact e Jo set the gesture to start an action tap All shortcuts Turn off the gesture to open an app If you set up a gesture to open an app or use a Shortcut to turn off the gesture do the following 1 2 3 4 Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt Swipe shortcuts Tap either the left or right circle Tap Clear Personalizing your device Learn how to personalize your device and make it uniquely yours F
84. igned key by pressing the key while the home screen is showing Turn off short press keyboard shortcuts By default when you type on the physical keyboard from the home screen your device uses short press keyboard Shortcuts You can change your settings so that typing on the physical keyboard either does nothing or starts a search in the BlackBerry Device Search app 1 On the home screen touch and hold an empty area of the screen and then tap t gt Typing action 2 Tap Do nothing or Start a search scroll with keyboard shortcuts In some apps you can use shortcuts on the physical keyboard to scroll through lists such as your messages in the BlackBerry Hub email or documents In an app do any of the following e To go to the bottom of a screen press B e To go to the top of a screen press T e To scroll down on a screen press the Space key Note These shortcuts aren t available in all apps Google Chrome and Downloads Find help for Google Chrome Visit the Chrome for Android Help Center or in Google Chrome tap B gt Help amp feedback 53 User Guide Applications and features Downloads You can use the Downloads app to manage files that you download from email BBM messages hangouts Google Chrome and more Streamed music and videos don t appear in the Downloads app Downloads icons Icon Description Delete a downloaded file lt Share a downloaded file A View downloads as a list or as t
85. imer tap X e Toreseta timer tap JJ andthentap e Todelete a timer tap gg Set your home time zone l Inthe Clock app tap B 46 User Guide Applications and features 2 Tap Home time zone 3 Tap atime zone Tip If you would like the clock to update automatically to your current location s time zone when you re traveling select the Automatic home clock checkbox View the time for other locations You can view the time for multiple locations on the clock screen In the Clock app tap Q Tap 1 2 3 Tapthe locations that you want to appear on your clock screen 4 Tap amp Remove a location from the clock screen I In the Clock app tap 2 Clear the checkbox next to the location that you want to remove 3 Tap Switch to night mode You can dim your screen and keep the time displayed like a bedside clock by switching to night mode In the Clock app do one of the following e Tap B gt Night mode e Touch and hold anywhere on the clock screen Change the clock style To view the clock in either digital or analog format in the Clock app tap B gt Style gt Analog or Digital 47 User Guide Applications and features search Search your device You can change your settings to narrow your search to include only specific categories By default the option to extend your search to Include Internet sources and other application data is turned on To narrow your results even
86. ing e Beside user you want to delete tap o gt Remove user gt Delete e Tap Guest If necessary tap Yes continue Swipe down from the top of the screen once using two fingers or twice using one finger Tap g gt Users gt Remove guest gt Remove 111 User Guide Settings A guest or a user can delete the apps and data from the guest space or user profile space on your device A guest can tap B gt Delete Guest from this device A user can tap B gt Delete lt userprofile gt from this device Update contact information for the device owner You can add or change the contact information for the device owner For example you can change the profile picture and name that displays beside the device owner profile To change the device owner you must reset the device to its factory settings and set up the device again 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Mg gt Users gt You lt username gt 3 Tap P 4 Update your contact information 9 Tap switch users 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap xg gt Users 3 Doone of the following e Tap a user e Tap Guest Backup and reset About backing up device data With Android Backup Service you can back up your data to your Google account If you must replace your device unexpectedly for example if your device is damaged lo
87. ing one finger 2 Tap gt Sound and notification gt App notifications 3 Tapan app 4 Do one of the following e To ignore notifications from the app turn on the Block switch e To see notifications from the app at the top of your notifications list and to receive priority notification interruptions turn on the Priority switch e f available to set a custom LED color for the app turn on the Customize LED Color switch Tap LED Color and then tap a color e Toset the number of times your device vibrates when you receive a notification from the app turn on the Customize Vibrations switch Tao Number of Vibrations and then tap a number e To allow notifications from an app to appear on the lock screen but to keep the notification contents hidden turn on the Sensitive switch To see this switch a screen lock option such as a password must be set 63 User Guide Settings You can grant some apps access to your notifications To see these apps or to turn access on and off tap Fe gt Sound amp notification gt Notification access Tap an app Select or clear the checkbox Customize lock screen notifications You can customize options so that only the notifications you want to see show up on the screen when your device Is locked Note Options that you choose for the lock screen override notifications settings for individual apps 1 Swipe down from the top of the screen once using two fingers or twice using one
88. ing one finger 2 Tap gg gt More gt Emergency broadcasts 3 Do any of the following 95 User Guide Settings e To receive a reminder for emergency broadcast messages tap Alert reminder and then tap how often you want to receive a reminder e To stop your device from vibrating when you receive an emergency broadcast message clear the Vibrate checkbox e To change the language of your broadcast messages tap a language e To use the text to speech feature tap Speak alert message Data usage Data usage refers to the amount of data your device uploads and downloads when connected to the wireless network in a given amount of time If you share your device with others the data usage info Is broken down by the guest and user profiles that are set up on the device Data usage values are measured by your device Your service provider might count data usage differently If you go over your plan s data usage limit your service provider might charge you additional fees Check your wireless service plan for information about your data limits Only the device owner can change settings to optimize data usage on your device Data usage settings apply to all user profiles set up on the device Monitor your wireless data usage You can check how much data you use by wireless network type time period app or in total 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gt Data usage
89. ireless technology that s used to quickly create connections between your device and other NFC enabled devices or NFC tags With NFC you don t need to enter pairing information to make a connection making NFC useful for on the go actions You can exchange contact cards with people that you meet or grab information from a poster 73 User Guide Settings that contains an NFC tag Features including Android Beam Tap and Pay and Tap and Go use NFC to transfer information between devices Shared Internet connections You can use your device s connection to the mobile network to allow other devices to access the Internet This functionality is useful if you want to browse the Internet on your laptop or a Wi Fi only tablet but you don t have access to a Wi Fi network Internet tethering You can use Internet tethering when you have only one device that you want to connect to the Internet through your device s mobile network connection You can connect the device to your BlackBerry device using a USB cable or if both devices are Bluetooth enabled you can use Bluetooth technology instead Mobile hotspot You can use mobile hotspot mode to connect up to ten devices to your BlackBerry device The number of devices that you can connect depends on your device model When you use the mobile hotspot feature your device becomes a Wi Fi access point that other Wi Fi enabled devices can connect to and use to access the Internet VPN connections You
90. k connection but you can usually leave your mobile network connection on WI FI A Wi Fi network connection Is another way to use data services on your device but unlike the mobile network using Wi Fi doesn t add charges to your data plan Your device is designed to try to use saved Wi Fi networks before it connects to the mobile network for basic data functions such as searching the Internet or downloading apps You can leave WI Fi on so that as soon as you re in range of a saved Wi Fi network your device connects to it automatically Keep in mind that if you leave the Wi Fi network connection on your battery can lose power more quickly Connections between devices USB You can use a USB cable to create a two way connection between your device and a computer Your device appears on your computer as a mapped drive You can usually use a USB connection to drag files between your computer and your device depending on the features available on your computer Bluetooth technology Bluetooth wireless technology allows you to create a direct connection between your device and another Bluetooth enabled device Although you can transfer files over a Bluetooth connection because of its ability to stream content Bluetooth connections are more commonly used for actions such as playing the music on your device through a separate speaker or making calls on a headset that is using your device s mobile network connection NFC NFC is a short range w
91. lders 1 Onthe home screen touch and hold an app or a shortcut 2 Drag the app or shortcut on top of another app or shortcut that you want to include in the same folder 3 Toname the folder tap the folder Tap New folder and then enter a name Change how you view your recent apps and screens When you tap g you see a tiled view a masonry view or a rolodex view of your recent apps and screens You can change the view to suit your preferences Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt Display gt Recents l 2 3 Selecta view 4 Tap Done Uninstall an app or remove an app a widget ora Shortcut from a home screen If you uninstall an app the app is no longer available on your device You must reinstall the app if you want to use it Some built in apps can t be uninstalled instead you can turn off these apps so that they no longer appear in and so that you no longer receive notifications for them If you remove an app from the home screen the app is still installed on your device and you can open the app from amp 1 Touch and hold an app a widget or a shortcut 2 Drag the app widget or shortcut toward the top of the screen e Jo uninstall an app drag the app toward Uninstall e To turn off an app drag the app toward Disable e To remove an app a widget or a shortcut from the home screen drag the app toward Remove 42 User Guide Applications and f
92. lider keyboard when you are typing in another language 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap ig gt Language amp input gt Current Keyboard 3 Turn onthe Hardware switch 37 User Guide Keyboard language and typing Turn on Chinese and Japanese input methods By default Google Pinyin Input Google Zhuyin Input and Google Japanese Input are available on your device Check Google Play for other Chinese and Japanese input methods 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap t gt Language amp input gt Current Keyboard gt Choose Keyboards 3 Turn on the Google Pinyin Input Google Zhuyin Input or Google Japanese Input switches Chinese and Japanese input methods are now available in the Language amp input gt Current Keyboard keyboard selector Typing in Arabic The Arabic language has more characters in the alphabet than there are keys on the keyboard As a result more than one character appears on one key There may be alternate letters that are related to a primary letter or that have a similar form You can press and hold a letter or press the key again to access the second and third characters The Arabic keyboard layout supports word prediction and the flick feature which allows you to flick word suggestions up onto the screen if you have this feature turned on To access emojis
93. n access them in the Quick Settings menu by tapping To stop casting your screen swipe down from the top of the screen once with two fingers or twice with one finger Tap Disconnect Use your device as a flashlight 1 Onahome screen swipe down from the top of the screen 2 Tap yy To turn off the flashlight tap Turn Retail Demo Mode on or off Retail Demo Mode includes animations demos video tutorials and more to teach users about different device features Features include the BlackBerry Keyboard productivity apps such as BlackBerry Hub contacts and calendar Google Play Android apps and more Important A password is required to use Retail Demo Mode The first time you are prompted for a password type instoredemo Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt Display gt Retail Demo Mode Type instoredemo and then tap OK Select the Enable Retail Mode checkbox If necessary select the country and service provider a FW N me To turn off Retail Demo Mode clear the Enable Retail Mode checkbox Accessibility About accessibility features on your device Your device comes with several well established accessibility aids for people with disabilities 107 User Guide Settings For For C more information on the following features visit Android Accessibility Help Magnification settings allow you to zoom In or zoom out to incre
94. n information to an NFC tag Turn on NFC on your device By writing Wi Fi connection information to an NFC tag you can allow others to connect to a password protected Wi Fi network with a simple tap of a device This is helpful for example if you want to let guests use your home WI Fi network when they visit If the Wi Fi network requires a username and password for example a Wi Fi network at work you can t write the Wi Fi connection information to an NFC tag Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt Wi Fi If necessary turn on the switch Tap B gt Saved networks Touch and hold a network name Tap Write to NFC tag Align the back of your device to an NFC tag and then tap your device on the tag SOU RW NE Set a static IP address for your Wi Fi connection By default when you connect your device to a Wi Fi network your device assigns a local network assigned IP address to the connection You can set a static IP address that doesn t change each time you connect to a Wi Fi network You must be within range of the Wi Fi network to change the Wi Fi settings 80 Settings Swipe down from the top of the screen once using two fingers or twice using one finger User Guide l 2 Tap gt Wi Fi 3 If necessary turn on the switch 4 Tap and hold a network 5 Tap Modify network 6 Select the Advanced options checkbox 7 Inthe IP settings drop down
95. n off a system certificate tap Disable To turn on a certificate that you turned off on the System tab tap the certificate On the bottom of the certificate information screen tap Enable Turn off access to the usage info for apps Some apps and services monitor the active apps on your device If you turn off access to this info some apps might not work correctly 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap lt i gt Security gt Apps with usage access 3 Tap an app to turn off the switch To turn on access tap the app again Improving your security settings using DIEK The DTEK by BlackBerry app is designed to help you monitor and control the level of security on your BlackBerry device DTEK is preloaded on your device and updates are available from the Google Play store Evaluating how security features are set up on your device DTEK evaluates how or if you have set up security features on your device including for example screen lock factory reset protection and remote device management 126 User Guide Security DTEK assigns an overall security rating to your device along with a rating for each of the security features that it monitors If a security feature receives a poor or fair rating DTEK recommends how you can improve your security settings to achieve a better rating Monitoring how apps access your data DTEK lets you see which third party apps u
96. nd widgets and set up shortcuts e The Apps tab includes a complete list of the apps installed on your device including apps that you download on Google Play e Widgets are like miniature apps that you can often interact with on the home screen For example the BBM widget shows a small view of your current chats The Bookmarks widget shows all of the websites that you have bookmarked so that you can open them right from the home screen e Shortcuts help you perform the tasks that you do the most For example if you frequently write email you can set up an email shortcut Tapping the shortcut opens an email composer Search for installed apps widgets and shortcuts l Onthe home screen tap 2 Enter a search term in the Search apps widgets and shortcuts field Add an app a widget or a shortcut to your home screen 1 Onthe home screen tap 2 lap Apps Widgets or Shortcuts 3 Touch and hold an app a widget or a shortcut and then release your finger when the home screen appears After you add a shortcut to your home screen you might be prompted to set up the shortcut For example if you add the Email Contact shortcut you must tap the contact that you want to send an email to About pop up widgets Pop up widgets are associated with the apps that you add to the home screen When you add an app that includes a pop up widget an indicator appears beneath the app icon eee Pop up widgets are useful because the
97. ne ner teem nr ae ne er ae ee ee aji Google Chrome and DOWN OIO oense an E a ee eee ee eee ae eee D3 PARU ee A a a 54 A ea EEEE A AEA EEA 56 C stomizeyo r Ge Ce Seng S acti cetiect nese cetsecacceanttenseadiseatuencindadenbactanientee E n Er o aii 56 Overview o QUICK ois dks ae ee eee eerie oe ee ee eee ene eee ee ee eee 56 Overview of device SETTINGS cece ccccecccceeeeseececueeeeeeeseeeeeeueeeuseeueeueeeceeeuecueeaueeeueeueeaueeeseueeeaueeeueeeusaueeaueneneuns 57 NOR O a A E A A E A E E E AEA E E 60 SPOS See and Media CA essar ins i r E E E E r RENTONA EOE SAD E 68 CONE O e E A E E ra eine eranereaetiantaneniuert 71 DUS AG DOW Sl aeia A AEE d a a 98 Bineli AAE AAE ete NE EE EA sivas A E E E NT EAE E E EAT 104 A O e E E E E E E E E eee 107 E E E A E E EE E E E EE E E E ET 109 Packup NS SS lire pace yc inrano EE A E E ON AEA AAE ARAE 112 Update your device SOMWaN Cccstctcinsnccatnsinasdesteheckaadnavnreaudtdadhandene eininseniedeanseotangundennasbmasoniebiusdindenindeadeeeuns 114 ects ss ated nepal A A AA 2 A E EAIN A TEE A AES E A HS L cks5 passwords and protec ng your dalaaserieen EEEE E E R 115 Finding and protecting a lost CEVICE ec cccecceccceccueeeceecesueeueeeeeeeeeceeueeueeeeeeeesueaueeaeeueeeueeueeeueeesaeeuueuueaeeas 122 SCI Se U1 Seernes ra e a aa EO iaaii Ean aT T 124 E E A E E EAE AA octal nied sds E E I EIEE EEEE tae bates bea adnate AE AE A E 128 User Guide Setup and basics setup and basics Your device at a glance
98. ng the charger provided with your device You can also charge your device using a USB cable connected to a computer but charging might take longer CAUTION Other chargers might not provide adequate power and might damage your device 1 Hold the cable with the BlackBerry logo facing the front of the device and insert the cable into the multi function port on your device 2 Plug the charger into a power outlet Keeping your battery charged Your device uses a lithium ion battery To maximize your use of this type of battery when possible do the following e Avoid using your device while it s charging to help it charge faster e Do not leave your device plugged into a charger after it has approached a full charge e Avoid charging using or storing your device in extremely hot or cold places such as on a vehicle dashboard e Avoid leaving your device turned off with a low battery power level for an extended period If you plan to store your device for an extended period partially charge the battery and put the device in a cool dry place About wireless charging Some service providers support wireless charging for your device You can charge your device by setting it on a supported charging mat instead of connecting your device to a charger gg User Guide Settings You can use the following device models with Qi and Power Matters Alliance PMA wireless chargers e PRIVSTV100 1 smartphone e PRIV STV100 2 smartphone e PRI
99. ng two fingers or twice using one finger The Quick Settings menu Is displayed to let you access options and settings you might want to interact with regularly such as Auto rotate or your network connections 2 Tap gy 3 Tap the item that you want to customize Overview of Quick settings You can use Quick Settings to access items that you use frequently such as screen rotation or Wi Fi settings To open Quick Settings swipe down from the top of the screen once using two fingers or twice using one finger Item Description 1 e Adjust the screen brightness Screen Brightness h e Connect to Wi Fi networks Wi Fi e Connect to Bluetooth enabled devices Bluetooth 56 User Guide Item Q Invert colors Mobile network icon a Airplane Mode Auto rotate 0 Portrait y Flashlight 9 Location S Cast screen Battery saver Settings Description e Switch between black text on a white background and white text on a black background e View your service provider name and connection status e Quickly access your data usage information e Turn all wireless connections on or off e When displayed your screen rotates automatically between portrait and landscape mode when you turn your device e When displayed your screen remains in portrait mode even when you rotate your device e Turn the flashlight on or off e Turn location services on or off e Setup devi
100. nguage 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gt Language amp input gt Language 3 Tapa language Keyboard input methods An input method allows you to type words or characters that are not available using the characters on your keyboard layout In some cases input methods give you a phonetic approximation of a word based on the keyboard layout you are using Your device can then suggest a character or diacritic based on the sound you choose In other cases input methods provide you with gestures and key combinations for languages Some keyboard input methods are common to all supported languages such as word prediction or selecting accented characters by pressing and holding keys Both the touch screen keyboard and the slider keyboard support input methods The keys on the touch screen keyboard display the language s special characters The physical keys on the slider keyboard map to special characters so if you press a latin alphabet key a corresponding character appears If the input method for the language you want is not available on your device check Google Play for additional input methods to download Show the touch screen keyboard when the slider is open You can keep the touch screen keyboard open while you are typing on the slider keyboard This setting allows you to switch between keyboards easily and shows you the character key map for the physical s
101. nguages swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap t gt Language amp input gt BlackBerry Keyboard settings gt Input languages 3 Ifthe Use system language switch is turned on turn it off Turn on the switch beside each input language that you want to use 4 To switch between input languages while you type tap G29 Tap an input language Turn on the multilanguage keyboard The BlackBerry Keyboard supports prediction and correction for up to three similar languages at the same time For example you could choose English as your primary language and French and Spanish as your supporting languages Your keyboard instantly recognizes when you type phrases in those languages and assists you appropriately 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap t gt Language amp input gt BlackBerry Keyboard Settings gt Multi language keyboards 3 Tap L and then select your primary language 4 Inthe Supporting Languages section tap Please Select and then tap up to two languages 5 Tap Ok 6 Tap Save 7 Tap Enable Now 8 Turn on the multilanguage keyboard 36 User Guide Keyboard language and typing Change your display language The language that you selected during the initial setup of your device is your display language The home screen BlackBerry Hub and supported applications display content in this la
102. nnect to the band with the stronger signal strength ol User Guide Settings Setting Description Install certificates Tap this option to install digital certificates that can identify your device when for example your device connects to VPN or a Wi Fi network Wi Fi Direct Tap this option to connect with available Wi Fi Direct compatible devices WPS Push Button Tap this option to turn on the Wi Fi Protected Setup feature WPS PIN Entry Tap this option to enter the PIN for the Wi Fi Protected Setup feature Troubleshooting Wi Fi connections can t connect to a WI FI network If you can t connect to a Wi Fi network that you recently set up or you re having problems connecting to a Wi Fi network that you regularly connect to start by checking the following e Verify that Wi Fi is turned on Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt Wi Fi e Try reconnecting to the Wi Fi network by turning airplane mode on and off e Check that you are in a Wi Fi coverage area If you re trying to connect to a home network check if other wireless devices are able to connect If they can t you might need to reset your router e f you re connecting to a work Wi Fi network or a hotspot talk to your administrator or an employee at the hotspot e Check that your device is set to stay connected to the Wi Fi network when the device sleeps e Check that you are using the correct passw
103. nnections Wireless connection icons Tap o gt Storage gt B gt USB computer connection Swipe down from the top of the screen once using two fingers or twice using one finger Select the checkbox next to the type of connection that you want to use Before disconnecting your device on your computer right click your device s icon and then click Eject The following icons might appear at the top of your screen to indicate the wireless coverage level that your device currently has con A ite 4eme 4G 3ct 3G 2G IX Ht H GE Ite Agite 4g 39 3g 2g Ix he h g e Description The amount of solid color indicates the strength of the mobile signal If the signal is weak your device might use more power to try to maintain the connection Your device is connected to the mobile network and can access all of the features of your mobile network plan Your device is connected to the network type shown but the network functionality is limited You might be able to make a phone call but you might not be able to access the Internet or view email messages You have no mobile network coverage You can only make emergency calls 7a User Guide Icon Vv qv N Settings Description Your device is roaming Extra charges might apply The amount of solid color indicates the strength of the Wi Fi signal If the signal is weak your device might use more power to maintain the connection Your device is connected to
104. o all languages tap For all languages A Do any of the following e Jo add anew word to your personal dictionary tap and then add the new word When you are finished tap e Jo edit a word that s already in your personal dictionary tap the word e To delete a word from your personal dictionary tap the word and then tap gg 34 User Guide Keyboard language and typing Edit the restricted word list The words in the restricted list are never used to correct your typing 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap xt gt Language amp input gt BlackBerry Keyboard Settings gt Prediction and correction gt Restricted words 3 Doany of the following e To add anew word to the restricted list tap a and then add the new word When you are finished tap Ok e To delete a word from the restricted list tap and hold the word and then tap Delete Creating custom text shortcuts The word substitution feature lets you create your own text shortcuts When you set up a shortcut your device replaces the Shortcut with a word or phrase Note Word substitution is also Known as autotext Add a new text shortcut 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap t gt Language amp input gt BlackBerry Keyboard Settings gt Prediction and correction gt Word substitution 3 Tap a language for your shortcut o
105. o fingers or twice using one finger 2 Tap gg gt Security gt Smart Lock 3 Enter your screen lock and then tap Next 4 Do any of the following e To keep your device unlocked when it is connected to a Bluetooth enabled device when you tap an NFC tag or when you tap an NFC enabled device tap Trusted devices e Jo keep your device unlocked when it detects it is at home or at another trusted location tap Trusted places e To unlock your device when it recognizes your face tap Trusted face e Tounlock your device when you say Ok Google tap Trusted voice Turn on the From the Google app switch and then turn on the Trusted voice switch e To keep your device unlocked when you carry it on your body or in a bag tap On body detection and then turn on the switch 5 Complete the instructions on the screen Turn off Smart Lock 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap lt gt Security gt Smart Lock 1419 User Guide Security 3 Enter your screen lock and then tap Next Do any of the following e lap Trusted devices lap a device and then tap Delete e lap Trusted places Tap a location and then tap Delete e Tap Trusted face Tap Remove trusted face and then tap Remove e Tap Trusted voice Turn off the Trusted voice switch e Tap On body detection Turn off the switch Turn off the trust agent for Smart Lock A trust agent lets a feature bypass the s
106. o the phone numbers that you added to the fixed dialing numbers list For example if you give your device to your child to use you can limit the phone numbers that your child can call To use fixed dialing numbers your service provider must set up your SIM card for this feature Depending on your service provider this feature might not be supported Tap FDN list gt B gt Add contact Type a name and phone number l In the Phone app in the upper right corner of the screen tap H 2 Tap Settings gt Call settings gt Fixed Dialing Numbers 3 Tap Enable FDN 4 Enter the SIM security code provided to you by your service provider 5 Tap OK 6 7 8 Tap Save Add a contact or number to your speed dial list There are two different speed dial lists that you can add contacts or numbers to You can add contacts or numbers to the BlackBerry Keyboard s speed dial list so that you can dial a number by pressing and holding a single key on your keyboard By default your voicemail access number is included in your keyboard s speed dial list To learn more see Use a keyboard shortcut You can also add contacts to the speed dial list in the Phone app 1 Inthe Phone app tap Contacts 2 Tapa contact 3 Tap gt Remove a contact or number trom your speed dial list 1 Inthe Phone app tap Speed dial 23 User Guide Phone and voice 2 Touch and hold the contact you want to remove 3 Drag the contact over X Remo
107. om tap Calls messages from Tap an option e To choose when you allow exceptions for sound notifications under Downtime tap Days Tap a day or days and tap DONE Set your start and end times e To choose the types of interruptions allowed tap Interruptions allowed Tap Priority only or None Note Alarms are always set as priority interruptions However if you choose Don t interrupt or None alarms do not make a sound 62 User Guide Settings Turn off all sounds and notifications except calls Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt Sound amp notification gt Interruptions Tap When calls and notifications arrive gt Allow only priority interruptions Tap a length of time and then tap OK Se NS Under Priority Interruptions turn on the Calls switch and then turn off all other switches Tip You can also adjust your notifications when you press the Volume down key and tap Do Not Disturb Priority or Normal Turn off all alerts You can silence your device temporarily or indefinitely 1 From the home screen press the Volume down key on the side of your device 2 If necessary tap Notifications 3 Tap Do Not Disturb and then tap an option Customize notifications for an app You can edit the notification settings for individual apps such as your email accounts BBM and more l Swipe down from the top of the screen once using two fingers or twice us
108. on services and Google Maps About location services You can turn on location services so that location based applications and services like Google Maps can find your location Location based applications can use GPS technology and other positioning information to provide you with information such as driving directions Turn location services on or off 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap x gt Location 3 Turn the switch on or off Change location modes With location modes you can set how accurately your device detects your location You can choose from the following location modes e High accuracy Uses GPS Wi Fi networks mobile networks and Google location services to find your location accurately e Battery saving Uses Wi Fi networks mobile networks and Google location services to find your location while conserving your battery life e Device only Uses GPS only to find your location This mode might use more battery life than battery saving mode and might not be as fast as high accuracy mode 50 User Guide Applications and features You can also turn on accelerated location which uses Qualcomm Zat hardware to find your location accurately even when you re inside a building l Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Mg gt Location gt Mode 3 Tap an option 4 To turn on accele
109. one app touch and hold 1 Visual Voicemail Visual Voicemail is another way to access and manage your voicemail In an app you can see and scroll through your messages on your device Some Visual Voicemail services can also transcribe your voicemail messages Into text and send messages over email and SMS Your service provider might have a Visual Voicemail app preloaded on your device or available for you to download 2 User Guide Keyboard language and typing Keyboard language and typing BlackBerry Keyboard and typing Use the BlackBerry Keyboard to communicate with the world You can type efficiently by creating custom text shortcuts and by using prediction correction and spell check After you set up your keyboard preferences learn how to cut copy and paste text and delete words With prediction you can select word suggestions that appear while you type You can also set up or change your display typing and keyboard languages Your device has a touch sensitive slider keyboard and a touch screen keyboard Both keyboards support finger swipe gestures that allow you to choose word suggestions edit text and show the number and symbol list quickly Using gestures with the slider keyboard You can use the slider keyboard to interact with your device without touching your screen Keeping your finger in contact with the BlackBerry Keyboard at all times can increase your productivity To insert the cursor into a block of text
110. or example you can change your ringtone or set a picture as your wallpaper Customize your device settings Change your ringtone Set your wallpaper Add a contact or number to your speed dial list Add an app a widget or a shortcut to your home screen Change your font size Change how you view your recent apps and screens Set up a screen lock 17 User Guide Phone and voice Phone Icons During a call Icon Description Turn on the speakerphone X Mute your microphone T Put a call on hold 333 Show the dial pad J Merge calls to start a conference call R7 Split a conference call into multiple calls Find your own phone number Open the Phone app Your number appears at the top of the screen Change your ringtone 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap lt gt Sound amp notification gt Phone ringtone 3 Tapa ringtone and then tap OK Tip To use a song or a custom sound as your ringtone move the mp3 file you want to use to the Ringtones folder on your device You might need to install a file manager app from the Google Play store first 18 Phone and voice User Guide Phone and voice Making calls Make a call l Inthe Phone app tap 3 2 Enter the number 3 Tap amp Call a recent number 1 Inthe Phone app tap Recents 2 Tap aname or number gt Call back Call a contact 1 Inthe Phone app tap Contacts 2
111. ord and settings for the Wi Fi network To find out which settings to use for a home network refer to the information that came with your router for a work Wi Fi network talk to your administrator for a public hotspot refer to any information provided for the hotspot or talk to an employee at the hotspot who might have details about how to connect e Try choosing a different authentication type in the EAP method drop down list Swipe down from the top of the screen once using two fingers or twice using one finger Tap g gt Wi Fi Touch and hold the Wi Fi network and then tap Modify network e Turn off your device and then turn it on again e Forget your Wi Fi network and then add your Wi Fi network again e Check that mobile hotspot is off If mobile hotspot is on your device can t connect to a Wi Fi network e Unplug your modem or router for 15 seconds and then plug It in again e Try to connect your device to another Wi Fi network at another location If you can connect to the Wi Fi network there the problem might be specific to the Wi Fi network at the original location and not your device If none of the suggestions above solve your connection issues try the following more advanced troubleshooting options 82 User Guide Settings e Check that the time on your device is correct and synchronized with the network time If the times are different it could prevent your device from connecting for example connecting to a netwo
112. ore you can connect your device with another Bluetooth enabled device you must pair them After you have paired the devices in the future you can manually connect the devices when they are in range of one another Some paired devices for example a car kit usually connect to your device automatically Pair and connect your device with a Bluetooth enabled device Make sure that you turn on Bluetooth technology on the device that you want to connect to To connect to a Bluetooth Smart device you must download the Bluetooth Smart device app to your device and then use the app to connect 1 Swipe down from the top of the screen once using two fingers or twice using one finger 83 User Guide Settings 2 Tap gt Bluetooth 3 If necessary turn on the switch Your device automatically detects any discoverable devices within range 4 f necessary to scan again for nearby Bluetooth enabled devices tap B gt Refresh 5 Doone ofthe following e f the device that you want to connect to appears in the Available devices list tap the device name Complete the instructions on the screen If you re prompted to enter a pairing code try entering OOOO or 1234 the most common pairing codes or check the documentation that came with the device e f the device doesn t appear in the Available devices list it might not be discoverable Check that the Bluetooth enabled device that you want to connect to is discoverable and then try
113. ortant safety precautions and warranty coverage To view BlackBerry s Privacy Policy your device must be connected to the Internet l Swipe down from the top of the screen once using two fingers or twice using one finger Then tap or 2 Tap About phone gt Legal information Set your wallpaper Add your favorite photo to the home screen of your device In the Photos app tap a picture Tap B gt Set as If necessary tap More Tap Wallpaper Slide your fingers apart or together to zoom In or zoom out oe amp ee Tap Set wallpaper Tip To change your wallpaper touch and hold a blank area on a home screen Tap Wallpapers Tap a wallpaper or a Live Wallpaper To use a picture as your wallpaper tap Select image and tap a picture Take a screenshot Press and hold the Volume down key and the Power on off key at the same time To find your screenshot in the Photos app tap gt Device folders Screenshots are saved in the Screenshots folder 104 User Guide Settings Change the screen brightness 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap t gt Display gt Brightness level 3 Tap and drag the slider back and forth to adjust the brightness Tip Turn on the Adaptive brightness switch to allow your device to detect the light around you and automatically adjust the brightness level Change your font size 1 Swipe down from the top of the scr
114. r if you want the shortcut to be available in every installed language tap For all languages 4 Tap 5 Inthe Shortcut field type the shortcut phrase For example bb 6 Inthe Target field type the substitution text for the shortcut For example BlackBerry 7 Tap lt twice If you add bb as your shortcut and BlackBerry as the target when you type bb BlackBerry is inserted into your text Change or delete a text shortcut 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap xt gt Language amp input gt BlackBerry Keyboard Settings gt Prediction and correction gt Word substitution 3 Tap the language where your text shortcut appears J9 User Guide Keyboard language and typing 4 Tapan item in the Substitution List 5 Doone of the following e Update the Shortcut text or Target output e To delete the shortcut tap gg language If you speak more than one language you can use the language settings to change your display typing voice input or BlackBerry Keyboard language You can also switch to another typing language while you type switch your input language If you turn on more than one input language on your device you can switch between Input languages while you type Note If the input language that you want to use isn t listed you might have to install a keyboard for that input language from the Google Play store 1 To turn on input la
115. r device uses Access Point Name APN settings to open a data connection with your service provider s wireless network You might need to change your APN settings if you change your wireless service plan or if the default settings don t apply to your service provider Depending on your service provider you might not be able to change the APN settings 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap x gt More gt Cellular networks gt Access Point Names 3 Doone of the following e Tocreate anew APN tap e To change an existing APN tap an APN Complete the fields If you don t have the required information contact your service provider Tap B gt Save To reset the default APN settings tap B gt Reset to default Set a preferred network type 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap t gt More gt Cellular networks gt Preferred network type 3 Tap the type of network you prefer Roaming Roaming is designed to let your device send data over other service provider networks when you travel outside of your service provider s wireless coverage area In most cases your device connects automatically to the appropriate wireless network In some cases you must contact your service provider to have your SIM card or device properly provisioned If you re not sure if your device is set up for roaming or what roaming fe
116. r keyboard that corresponds to the symbol that you want Type an accented character The list of available accents depends on the current input language If you set multiple input languages the accents for the same language family that can be predicted appear together for a letter For example if you have set more than one language with a Latin based alphabet you see accent options for all Latin based languages that you have set On the touch screen keyboard or the slider keyboard press and hold the letter that you want to add the accent to and then do one of the following e When accented characters appear on the screen above the slider keyboard tap the character that you want to Insert e When accented characters appear above the letter on the touch screen keyboard slide your finger onto the accented character that you want to insert and then lift your finger 29 User Guide Keyboard language and typing Change the settings for keyboard input or typing You can personalize your typing experience by changing the BlackBerry Keyboard input or typing settings on your device 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap i gt Language amp input Type more accurately with prediction and correction settings You can change the BlackBerry Keyboard settings so that your device automatically predicts words or emojis that you are likely to type and corrects typing errors
117. r twice using one finger 2 Tap Bluetooth 3 Beside the paired headset you want to disconnect tap lt r 4 Clear the Phone audio checkbox Put a call on hold While on a call tap Jf To resume a call tap ff again Blocking calls Block all incoming or outgoing calls When you block calls you can stop all incoming or outgoing calls and prevent all incoming or all outgoing calls when roaming Contact your service provider for more info on blocking specific phone numbers Depending on your service provider this feature might not be supported l In the Phone app in the upper right corner of the screen tap H 2 lap Settings gt Call settings gt Call blocking 3 Select any of the checkboxes The first time that you turn on call blocking you are prompted to create a password to lock your call blocking settings To change your call blocking password tap Change call blocking password send a number straight to voicemail You can send any incoming calls from a specific contact directly to voicemail by restricting their number Verify that the number you want to restrict Is listed as a contact in your Contacts app 22 User Guide Phone and voice 1 Inthe Contacts app tap the contact you want to block 2 Tap gt P 3 Select the All calls to voicemail checkbox Limit the phone numbers that you can call When you set up and use fixed dialing numbers you can make calls and send SMS or MMS messages only t
118. rated location tap the Accelerated location switch Turn Location History on or off Location History is a Google service that creates a private map of where you go with your device and uses the map to give you useful information such as commute predictions and more relevant search results Swipe down from the top of the screen once using two fingers or twice using one finger Tap amp gt Location gt Google Location History 1 2 3 Ifnecessary add your Google account 4 Tap the switch to turn Location History on or off About Google Maps Google Maps helps you to find businesses restaurants and other places of interest and can provide you with turn by turn directions to your destination Find help for Google Maps Do one of the following e n Google Maps tap gt Help e Visit the Maps for mobile Help Center at support google com gmm android Keyboard shortcuts Use a keyboard shortcut From the home screen the physical keyboard keys double as shortcut keys You can set up a key to open an app compose an email speed dial a contact and more You can use both short press shortcuts and long press shortcuts on the physical keyboard al User Guide Applications and features If you install a home screen other than the BlackBerry Launcher you can t use keyboard shortcuts 1 Slide open the physical keyboard 2 With the home screen showing do one of the following e Press a key
119. re certificates and private keys You can import certificates from a smart card to your device by using an external smart card reader or a microSD smart card Private key operations such as signing and decryption use the smart card Public key operations such as verification and encryption use the public certificates on your device You can use smart card certificates with third party apps that support smart card technology And you can use smart card certificates to send S MIME protected messages store your smart card password on your device You can set up your device to store your smart card password temporarily so that you don t have to enter it as often To remove the password from your device cache lock your device 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap lt gt Security gt Smart Card 3 Turn onthe PIN Caching switch Set or change the PIN for your smart card reader J Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap amp gt Security gt Smart Card 3 Tapa smart card reader 4 Do one of the following e Tap Set PIN e Tap Change PIN 5 Complete the instructions on the screen 21 User Guide Security Troubleshooting Locks passwords and protecting your data How do reset my screen lock if forget it For security reasons the only way that you can reset your screen lock without knowing the password P
120. ring amp mobile hotspot gt Connected devices Troubleshooting Tethering and mobile hotspot can t use Internet tethering e Check that your device is connected to the mobile network e Check that your wireless service plan is set up to use Internet tethering If not you must change your wireless service plan before you can use Internet tethering e f your wireless service plan supports Internet tethering while roaming check that data roaming is turned on Swipe down from the top of the screen once using two fingers or twice using one finger Tap g gt More gt Cellular networks e Check that data services are turned on Swipe down from the top of the screen once using two fingers or twice using one finger Tap 3g gt Data usage Confirm that the Cellular data switch is turned on e f you are using your device for work your organization might not allow the use of Internet tethering For more information check with your administrator can t use my device as a mobile hotspot e Check that you re connected to the mobile network e Check that your wireless service plan is set up to use the mobile hotspot feature If not you must change your wireless service plan before mobile hotspot can work on your device e Your service provider might not allow the use of the mobile hotspot feature while roaming For more information check your wireless service plan or contact your service provider e lf you re using your device for work
121. rk might require that you have a certificate on your device and the certificate has an expiration date e lf your email account is a work account your device might prevent connections to certain wireless access points For more information contact your administrator If you still can t connect contact your Internet service provider Bluetooth connections Bluetooth wireless technology allows you to create a direct connection between your device and another Bluetooth enabled device Bluetooth connections are commonly used to play the music on your device through a separate speaker make calls on a headset share files or connect your device to Android Wear or a car Kit To connect your device to a Bluetooth enabled device you must turn on Bluetooth technology on your device and pair your device with a Bluetooth enabled device Turn on Bluetooth technology Turn on Bluetooth technology to connect to other Bluetooth enabled devices When you turn on Bluetooth technology and the Bluetooth screen opens your device is discoverable and visible to other Bluetooth enabled devices nearby 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap xg gt Bluetooth 3 Turn onthe switch When Bluetooth technology is turned on appears at the top of the screen To turn off Bluetooth technology turn off the switch About pairing and connecting your device with a Bluetooth enabled device Bef
122. rom accessing your information Weak passwords such as 1234 might be easy to remember but they re easier to guess as well To create a strong password avoid using a password with the following characteristics in order of importance Avoid Example Common passwords password Words from a dictionary quarter Combining words from a dictionary SimpleGraph Names or addresses Cecilia Adding numbers at the end of a word password145 The key is to create a strong password that you can remember easily Consider the following tips Do Example Use as many characters as you can remember Combine words from different languages field of K he Instead of field of cows Mix character sets erdBere3 stre4gth Use the first letter from each word in a sentence Tabfjotld Instead of The quick brown fox jumps over the lazy dog Combine misspelled words SimzleGarph Instead of SimpleGraph 117 User Guide Security Set your screen lock options After you set up a screen lock for your device you can set up your screen lock options For example you can set how long your device can be inactive before it automatically locks and whether your device automatically deletes your device data if you enter your password incorrectly ten times 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap x gt Security 3 Do any of the following e To lock your device automatically after a certain amount of inactive time t
123. screen once using two fingers or twice using one finger 2 Tap lt gt Display gt Brightness level 3 Onthe slider drag the slider handle to the left Decrease volume Do any of the following e To decrease the device volume use the volume keys on the side of your device e To adjust other volume settings such as media volume or alarm volume swipe down from the top of the screen once using two fingers or twice using one finger Tap g gt Sound amp notification Close apps and features Increase how long your battery power lasts by closing any apps or features that you re not using so that they aren t continuously running in the background Some features consume more battery power than others including the Camera app the Browser app GPS and Bluetooth technology Close or turn off these apps and features when you aren t using them To see and close the applications that are running tap o On the app that you want to close tap X lt Some features such as Bluetooth technology must be closed through the device settings Swipe down from the top of the screen once using two fingers or twice using one finger Tap the Quick Setting icon for that feature or tap ge Turn off connections If your device is out of a wireless coverage area you can turn off connections so that your device doesn t search for a network signal continuously You can also help extend battery life by deleting saved Wi Fi networks that you no longer u
124. se 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap 2 3 Do any of the following 102 User Guide Settings e To turn off all connections at once in the Wireless amp networks section tap More Turn on the Airplane mode Switch e To turn off a Wi Fi connection tap Wi Fi Turn off the switch e Jo delete a saved Wi Fi network tap Wi Fi Tap a Wi Fi network and then tap Forget Using Battery saver mode You can set up Battery saver mode to turn on automatically and help make your battery last longer when you need it most When Battery saver mode Is turned on your device conserves battery power by limiting vibration location services and background data capabilities If you want to save more battery power you can adjust more settings By default Battery saver mode turns off automatically when your device is plugged into a power source Note When Battery saver mode is turned on some applications and messaging services that rely on syncing might not update unless you open them Change when Battery saver mode turns on 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Inthe upper right corner of the screen tap fg gt H 3 Tap Battery saver gt Turn on automatically 4 Tap an option Turn off Battery saver mode Battery saver mode is automatically turned off when you start charging your device You can also turn off Batter
125. se features on your device to access your info DTEK doesn t monitor preloaded apps or apps that your administrator might push to your device If you use your device for work DTEK monitors apps that e Take a picture or video using the camera e Read create edit or delete a contact e Access the location of your device e Senda text message SMS or MMS from your device e Turn the microphone on or off Get the latest info about DTEK at help blackberry com 127 User Guide Legal notice Legal notice 2015 BlackBerry All rights reserved BlackBerry and related trademarks names and logos are the property of BlackBerry Limited and are registered and or used In the U S and countries around the world Bluetooth is a trademark of Bluetooth SIG Android Google Google Play and other marks are are trademarks of Google Inc Qualcomm and Zat are trademarks of Qualcomm Incorporated Wi Fi Wi Fi CERTIFIED Miracast Wi Fi Direct and Wi Fi Protected Setup are trademarks of the Wi Fi Alliance All other trademarks are the property of their respective owners This documentation including all documentation incorporated by reference herein such as documentation provided or made available on the BlackBerry website is provided or made accessible AS IS and AS AVAILABLE and without condition endorsement guarantee representation or warranty of any kind by BlackBerry Limited and its affiliated companies BlackBerry and BlackBerry a
126. ssumes no responsibility for any typographical technical or other inaccuracies errors or omissions in this documentation In order to protect BlackBerry proprietary and confidential information and or trade secrets this documentation may describe some aspects of BlackBerry technology in generalized terms BlackBerry reserves the right to periodically change information that is contained in this documentation however BlackBerry makes no commitment to provide any such changes updates enhancements or other additions to this documentation to you in a timely manner or at all This documentation might contain references to third party sources of information hardware or software products or services Including components and content such as content protected by copyright and or third party websites collectively the Third Party Products and Services BlackBerry does not control and is not responsible for any Third Party Products and Services Including without limitation the content accuracy copyright compliance compatibility performance trustworthiness legality decency links or any other aspect of Third Party Products and Services The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by BlackBerry of the Third Party Products and Services or the third party in any way EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION ALL CONDITIONS ENDORSEMENT
127. st or stolen you can restore your data on a device running Android The following types of data can be backed up to an account e Google Calendar settings e Wi Fi networks and passwords e Home screen wallpapers TM e Gmail settings 112 User Guide Settings e Apps installed on Google Play e Display settings e Language and input settings e Date and time settings e Third party app settings and data varies by app Back up device data using Android Backup Service 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gt Backup amp reset 3 Turn on the Back up my data switch Change the Google account that you use to back up device data If you have more than one Google account or if you start using a new Google account you can change the account that you use to back up your data 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap o gt Backup amp reset gt Backup account 3 Tapan account If you haven t added the account to your device yet tap Add account and then follow the prompts to add the account Automatically restore app data If you uninstall an app and then reinstall it later your device can automatically restore the app data 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gt Backup amp reset 3 Turn on
128. talled on your device you should set one of the apps as your default payment app When you tap to pay for a purchase the default app is used unless you have set up the tap and pay feature to use whichever payment app is open in the foreground at the time of purchase g0 User Guide Settings Set up tap and pay To set up the tap and pay feature you must install at least one payment app on your device 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gg gt Tap amp pay 3 Do any of the following e Toseta default payment app tap the payment app e To set up the tap and pay feature to use the payment app that is open and in the foreground turn on the Favor foreground app switch Turn off NFC By default NFC is turned on When NFC is turned on other features are also turned on Including Android Beam and Tap and Pay If you turn off NFC other features that use NFC also turn off Default NFC settings might vary depending on your service provider or administrator settings 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gt More gt NFC 3 Turn off the Turn on NFC switch Turn off Android Beam You can turn off the Android Beam feature and continue to use other NFC features You can also still receive NFC file transfers Android Beam turns off automatically when you turn off NFC 1 Swipe down from the top of the scr
129. tem using the BlackBerry Productivity Tab You can add new items such as calendar events or email messages right from the BlackBerry Productivity Tab without opening your calendar or email apps Swipe on the tab toward the center of the screen 2 lap anapp icon Do one of the following e To add an event task or contact tap e o compose an email tap LH Customize the BlackBerry Productivity lab settings You can adjust the BlackBerry Productivity Tab to best suit your needs and find what works for you 1 Swipe in on the tab toward the center of the screen 2 Tap ag and then do any of the following e Toremove the tab from your screen tap Remove To turn on the tab in Display settings turn on the Productivity Tab switch e To change the placement of the tab to another side of your device screen tap Left edge or Right edge e Tochange the length of the tab slide your finger left or right on the Height slider e To adjust the transparency of the tab slide your finger left or right on the Transparency slider Tip By default the tab is centered on the side of your screen but you can move the tab up or down along the edge of the screen Touch and hold the tab and drag It to your preferred spot Release your finger to place the tab storage space and media cards Using a media card Get more space to store your ringtones videos pictures songs and more when you insert a microSD card into your device By using a m
130. the Automatic restore switch Restore device data using Android Backup Service To restore your device data using Android Backup Service you must have backed up the data You can restore data from a previous Android device to a new Android device when you add the Google account that you used to back up your data 1 Onyour new device swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap lt M gt Accounts gt Add account gt Google 3 Follow the prompts to add the Google account that you used to back up your data Tis User Guide Settings After you finish adding your account your data is restored on your new device Delete your device data with a factory reset Before you switch to a new device or give away your current device you should delete your data A factory reset is designed to delete all of the data on your device permanently so that it can t be recovered The permanently deleted data includes email accounts downloaded apps media files documents browser bookmarks and settings 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap ig gt Backup amp reset 3 Tap Factory data reset gt Reset phone Update your device software When a new device software update is available for your device a notification appears Updating your device software to the latest version can help your device run well and stay secure
131. the switch A Tap B gt Show received files Disconnect from a Bluetooth enabled device When your device is connected to a Bluetooth enabled device it automatically disconnects when the device is out of range You can also manually disconnect your device Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt Bluetooth 2 3 Tap the device that you want to disconnect from 4 Tap OK Delete a paired Bluetooth enabled device If you no longer want to connect to a Bluetooth enabled device you can delete the device from the list of paired devices Swipe down from the top of the screen once using two fingers or twice using one finger Tap gt Bluetooth Tap beside the device you want to disconnect eA U N BH Tap Forget Supported Bluetooth profiles Your device is a Bluetooth Smart Ready device and supports the following profiles 86 User Guide Profile Advanced Audio Distribution Profile A2DP Audio Video Remote Control Profile AVRCP Device Identification Profile DID Hands Free Profile HFP Headset Profile HSP Human Interface Device Profile HID Human Interface Device over Gatt Profile HOGP Message Access Profile MAP Object Push Profile OPP Personal Area Network Profile PAN Phone Book Access Profile PBAP Serial Port Profile SPP Remote SIM Access Profile rSAP Settings Description This profile allows
132. to close a pinned app is to unpin the screen You can set up screen pinning so that you must enter your screen lock to unpin the screen Screen pinning allows you to let someone else use your device for example to play a game or view a video without worrying that the person might close the app and access your data 124 User Guide Security Turn on screen pinning Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap gt Security gt Screen pinning 3 Turn onthe switch 4 To unpin a screen without entering your screen lock turn off the Ask for lt Password PIN Picture Pattern gt before unpinning switch To turn off the screen pinning feature turn off the switch Pin a screen Make sure that you have turned on the screen pinning feature 1 Open an app or a screen that you want to pin to the foreground of your device 2 Tap 0D 3 Onthe app or screen that you want to pin tap g To unpin a screen touch and hold lt J and g at the same time If necessary enter your screen lock Install a certificate Some Wi Fi and VPN networks require your device to have a security certificate before the device can connect to the network You can install a certificate to help identify your device Typically when you install a client certificate a certification authority CA certificate is installed on your device at the same time Connect your device to your computer using a U
133. u can see the back cover and the top of the device 2 Release the media card tray by pushing the tip of the tool provided in the box into the hole on the top left side of your device If you don t have the tool that came with your device you can also use a paper clip User Guide Setup and basics 3 Pull out the tray completely and set it on a flat surface Hold the media card so that the metal contacts are facing down and the notch is aligned with the notch in the tray 5 Putthe media card in the tray 6 Push the tray back into the slot Move between home screens You can move between your home screens with a gesture on the screen On the screen swipe left or right Tip You can also move between your home screens by swiping left or right on the physical keyboard or by moving your finger across the dots that appear above the favorites tray Get around with navigation buttons No matter what you re doing on your device navigation buttons appear at the bottom of your screen Do any of the following User Guide Setup and basics e To go back to the previous screen tap lt e To go to your home screen tap O e o see your recently opened apps and screens tap g l Touch screen gestures Take a moment to learn the common gestures that you can use on the touch screen Wake up your device Tap the screen twice select items Do any of the following e To select an item tap it If the item can be opened
134. ve Release your finger Call waiting and call forwarding Turn call waiting on or off Depending on your service provider this feature might not be supported l In the Phone app in the upper right corner of the screen tap H 2 Tap Settings gt Call settings gt Additional settings 3 Tap the Call waiting checkbox Set up call forwarding Depending on your service provider this feature might not be available l In the Phone app in the upper right corner of the screen tap H 2 lap Settings gt Call settings gt Call forwarding 3 To change the number that your calls are forwarded to tap a call forwarding option and type a number Start a conference call 1 While on a call make or answer another call 2 To merge the calls tap f Answer a second call while already on a call Verify that call waiting is turned on l While you are on a call and receive a second call touch and hold X Slide your finger until it covers and then release your finger 2 Doone ofthe following e To put the first call on hold and answer the second call tap Hold current call e To end the first call and answer the second call tap End current call 24 User Guide Phone and voice 3 Ifyou put the first call on hold to merge both calls and start a conference call tap J To add more people to the conference call repeat steps 1 and 2 Make another call while already on a call When you make another call while you r
135. w try any of the following e Close any apps that you aren t using e Delete messages that you don t need e n your browser clear your history cookies and other web data Transfer files between your computer and device using a USB connection If you use Mac OS you must download the BlackBerry File Transfer app on your computer Using a USB cable connect your device to your computer If necessary enter your device password Your device and media card appear as drives on your computer Go to the files or folders that you want to copy Drag and drop the files or folders into the desired folders oS Se YS Before disconnecting your device on your computer right click your device s drive Click Eject User Guide Settings Change how your device connects to a computer You can connect your device to a computer using USB in the following ways Connect as a media device using MTP to transfer most file types between your device and a Windows or Mac computer using the BlackBerry File Transfer application Connect as a camera using PTP to transfer photos using camera software and to transfer files between your device and a computer that doesn t support MTP Connect as a charger to charge your device without transferring any data or files Connect with a mounted media card to transfer files between your device s media card and a computer To change how your device connects to a computer do the following 1 2 3 4 Co
136. wn from the top of the screen once using two fingers or twice using one finger Tap gt More gt Wi Fi calling Turn on the Wi Fi Calling switch To see when your device will make Wi Fi calls turn on Wi Fi Calling Status Oe Oo IN gt Tap Wi Fi calling preferences gt Connection preferences e To use a Wi Fi network even when you have a cellular signal tap Wi Fi preferred e Jo never use a cellular network and only use a Wi Fi network tap Wi Fi only e To only use a Wi Fi network for calls when you don t have a cellular signal tap Cellular network preferred Make a WI FI call Make sure that amp amp is at the top of your device s screen 1 Inthe Phone app tap 2 Enter the number 3 Tap amp Voicemail Set up your voicemail Depending on your service provider this feature might not be supported Contact your service provider for more info l In the Phone app in the upper right corner of the screen tap H 2 Tap Settings gt Call settings gt Voicemail 26 User Guide Phone and voice 3 Tap Setup If the Voicemail number field is blank tap Voicemail number and then enter your voicemail access number If you don t have a voicemail access number contact your service provider 4 Do any of the following e To select a notification profile tap Sound e Toset the voicemail notification to vibrate select the Vibrate checkbox After you set up your voicemail to call your voicemail from the Ph
137. wo fingers apart 12 User Guide Setup and basics To zoom out slide two fingers together Tip In some cases you can tap twice to zoom In or zoom out Motion gestures You can use motion gestures to do things more quickly or efficiently To turn motion gestures on or off swipe down from the top of the screen once using two fingers or twice using one finger Tap gt Advanced interactions Flip to mute If this feature is turned on when you receive a call and it isn t a convenient time to respond you can turn your device facedown on a flat surface to silence the ringtone or vibration You still receive a notification of the missed call To turn this feature on or off tap the Flip to mute switch 13 User Guide Setup and basics Flip to Save power If this feature is turned on when you place your device facedown on a flat surface your device goes into sleep mode to extend battery life You still receive notifications for incoming calls messages and alarms To turn this feature on or off tap the Flip to save power switch WS Hold to stay awake If this feature is turned on the screen stays on longer when you hold your device in your hand To turn this feature on or off tap the Hold to stay awake switch 14 User Guide Setup and basics Apps widgets and shortcuts About apps widgets and shortcuts When you tap on your home screen a tray opens where you can access installed apps a
138. y allow you to have widgets that don t take up space on the home screen 15 User Guide Setup and basics Turn on pop up widgets l On the home screen touch and hold an empty area of the screen and then tap or 2 Select the Pop up widgets checkbox Open a pop up widget for an app With pop up widgets you can access a widget for an app without having that widget on the home screen If a pop up widget is available for an app an indicator eee appears beneath the app icon On the home screen swipe up or down on an app that has a pop up widget Change the pop up widget for an app If an app has more than one widget available when you first swipe up or down on the app icon you choose a widget to set as the pop up widget You can change the pop up widget at any time 1 Swipe up or down on an app icon 2 Inthe upper right corner of the widget tap eee gt Change widget 3 Inthe list of available widgets tap another widget Turn off pop up widgets On the home screen do one of the following e To turn off a pop up widget on the app icon swipe up or down In the upper right corner of the widget tap eee gt Turn off pop up widget e To turn off all pop up widgets touch and hold an empty area of the screen and then tap gt lt r Clear the Pop up widgets checkbox Open apps with a gesture You can use a gesture to open an app from anywhere on your device The default apps for this feature are BlackBerry Dev
139. y saver mode manually 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Battery saver Device and battery safety You should use only the battery that BlackBerry specifies for use with your particular BlackBerry device model If you use any other battery you might invalidate any warranty provided with your device CAUTION There is a risk of explosion if the battery is replaced with an incorrect battery type Do not try to replace your nonremovable battery Only qualified service personnel should perform repairs or battery replacements in your device 103 User Guide Settings Device and battery disposal Please recycle your device and battery in accordance with your local regulations Do not dispose of either your device or battery in a fire Your device or battery should not be placed in household waste bins For information about returning your device to BlackBerry for recycling and safe disposal from a browser on your computer visit http www blackberry com recycling The recycling and trade up program is available only in certain areas View the safety warranty and privacy information for your device Take a moment to review the license agreement limited warranty safety information and privacy policies for your device These documents are available from your device settings screen They contain important information about terms and conditions of use battery and other imp
140. y signal instead If the call is from an unknown number opening the slider does nothing l Inthe Phone app tap B gt Settings gt General settings gt Slider options for incoming calls 2 Choose one of the following e To answer a call when you open the slider tap Open to answer e To dismiss a call and send a text message reply tap Open to dismiss and reply e To make opening the slider do nothing when you receive a call tap Do nothing silence the ringtone when you receive a Call If you receive a call while your sound or vibration notifications are turned on you can quickly silence your ringtone and stop your device from vibrating After you silence the ringtone you can still answer or decline the call When you receive an incoming call press the Volume up Volume down or Mute key Move a call from your headset to your device When you have a Bluetooth headset connected to your device incoming calls are automatically received on your headset You can manually move the call back to the device l While on a call tap 2 Doone of the following 21 User Guide Phone and voice e To move the call to your device tap Handset earpiece e To move the call to your device speakerphone tap Speaker Prevent calls from going to your Bluetooth headset You can disconnect your Bluetooth headset from the Phone app so that calls are sent to your device Instead l Swipe down from the top of the screen once using two fingers o
141. your device to stream audio files to Bluetooth enabled devices that support stereo audio such as stereo headsets speakers and car kits This profile allows you to use the buttons on a Bluetooth enabled device such as a headset to perform actions such as adjusting the volume or playing the next or previous media file on your device This profile also displays information about songs on a Bluetooth enabled device This profile allows Bluetooth enabled devices to access Information about your device model to support plug and play features such as automatically downloading the required drivers This profile allows you to connect your device to Bluetooth enabled headsets and car kits to make hands free calls This profile supports wideband audio This profile allows you to connect your device to a Bluetooth enabled headset This profile allows you to connect your device to a Bluetooth enabled device such as a keyboard or mouse This profile allows you to connect your device to a Bluetooth Smart device such as a keyboard or mouse This profile allows a car kit to access messages on your device and lets you browse and read the messages If supported by the car kit you can also delete compose and send messages from your Car This profile allows your device to send files to and receive files from a Bluetooth enabled device This profile allows you to use your device to share your network connection when connected to a Bluetooth enabl
142. ys on mode on the VPN screen tap B gt Always on VPN gt None gt OK Emergency broadcast messages When you set up the emergency broadcast messages feature public warning messages SMS or MMS are sent to your device to warn you of possible threats to safety in your area Examples of emergency broadcast messages include severe weather warnings missing child alerts and national emergencies Depending on your service provider emergency broadcast messages don t contribute to data usage in your wireless service plan You can view emergency broadcast messages that you receive from the Advanced settings screen in the Messenger app This feature might not be supported depending on your region service provider or wireless network For more information contact your service provider or administrator Turn off emergency broadcast messages 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap ig gt More gt Emergency broadcasts 3 Select the checkbox for the type of public warning you want to turn off Change the settings for emergency broadcast messages You can set your device to vibrate when you receive an emergency broadcast message You can also set a language for broadcast messages and how often you receive reminders for broadcast messages Some settings might not be available depending on your region 1 Swipe down from the top of the screen once using two fingers or twice us

PRIV-5.1-User Guide

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