Allegro User Manual Rev A
Contents
1. Appendix C Planning for Emergencies eeeeeee 18 Xor Floor PIAN eeina a 18 Alarm System Limitations cccccceccsssseeesseetseees 18 If Your System Needs Service ccceeeececeeeeeeeeeeeees 19 NOOO er E e E E E 19 Getting to Know Your Security System This security system is designed to protect your family and property whether you are on the premises or away This manual describes how to operate your system It describes basic arming and disarming commands as well as programming instructions for system features The dealer or installer may have already discussed with you many details concerning your system Specific setup information is included in Appendix B User Reference on page 13 Overview Your security system is comprised of different compo nents Each component plays a special role in system oper ation The panel is at the heart of your system It stores the intelligence to monitor all the sen sors and devices in the system The panel is the piece of equipment that initiates a call to LA the central station in an alarm situation The gt D panel has a touchpad for arming disarming gt checking status and entering data such as J access codes Dialog Telephone Interface Module DTIM provides added security by separating the telephone interface from the panel If the panel is damaged by fire or a break in it still reports to the central monitoring station Door and window sen2. emergency plans that include the following Q Understand how to use your security system LI Know the normal state of doors and windows open closed or locked Q Use a different escape route if closed doors feel hot to the touch Q Emphasize that everyone should escape as quickly as possible Do not stop to gather any belongings Q Crawl and hold your breath as much as possible to help reduce smoke inhalation during your escape Q Meet at a designated outdoor location Q Emphasize that no one should return to the premises if there is a fire Notify fire department from a neighboring building s phone WARNING If you arrive at the premises and hear sirens do not attempt to enter the building Call for emergency assis tance from a neighbor s phone Your Floor Plan The Figure C1 has examples of floor plans Use these examples and the following guidelines when drawing your floor plan Q Show all building levels Show exits from each room if possible Show all building exits and fire escapes Show the location of all security system components E D O Show the locations of fire extinguishers Alarm System Limitations Not even the most advanced alarm system can guarantee protection against burglary fire or environmental emer gencies All alarm systems are subject to possible compro mise or failure to warn for a variety of reasons Q If sirens are not placed within range of persons sleep ing
3. from the sensor For the first 10 to 20 seconds of test the volume is set to a lower level Q Panel will automatically leave sensor test after 15 minutes Q To extend a sensor test or restart the sensor list press This also restarts the 15 minute timer Q The panel will display ALL OK when all sensors have been tested To perform a sensor test Step Response 1 Press W until you see SENSOR TEST sensor test 2 Press ZONE XX Display scrolls thru untested zones beeps to indicate successful sensor packets Count the number of beeps and refer to Table Table 3 for the number required TEST DONE is displayed when all sensors have been tested Table 3 Minimum Beeps Number of Beeps 7 8 beeps Type of Sensor Wireless Intrusion Sensors Wireless Smoke amp Heat Sensors 7 8 beeps 7 8 beeps Wireless Environmental Panic Buttons Hardwire Loops Emergency Buttons Remote Handheld 7 8 beeps Touchpads only Keychain Touchpad 3 beeps DTIM 7 8 beeps If a Wireless Sensor Does Not Test Successfully If the panel sounds less than the required number of beeps when a zone sensor is tripped this indicates wireless sen sor signal strength is below acceptable limits Distance from the receiver and or installation environment are most likely affecting the sensor s signal strength Note Contact your installer dealer if this occurs Phone Communication Test The purpose of this test is to veri
4. to quickly alert the central monitoring station to a Fire or Police emergency A panic alarm can be sent at any time regardless of the current arming level This system is designed to inform a central monitoring sta tion of the nature of the emergency so the correct person nel can be dispatched immediately Each type of panic alarm sounds and reacts differently when activated Type of Alarm Alarm Sound Repeating series of three beeps Police Panic Alarm The Police panic alarm sounds to scare off any intruder and alert neighbors to any trouble On monitored systems the central monitoring station responds by calling the police Q Press and hold the Ca s Police buttons until the panel responds To activate a Police panic alarm from the wireless touchpad Q Press and hold the Police buttons until the panel responds To activate a Police panic alarm from a keychain touchpad LJ Press and hold the Lock and Unlock buttons at the same time for 2 seconds G Fire Panic Alarm If your system includes smoke and fire detectors it moni tors the premises for smoke and fire alarms 24 hours a day and in all arming levels Allegro User s Manual These alarms cannot be aborted and are always reported to the central station Since many communities charge for dispatching the fire department in error your dealer may give you specific instructions to follow in the event of an accidental smoke or fire alarm Re
5. Allegro Document Number 466 1822 Rev A April 2002 Contents Getting to Know Your Security System ccccceeseee 1 NON raa E E 1 Communicating with the Panel eeeseeeeeeeesssreseererereseeee l Instr cting the Panel 1s i ceeresesideacstantetavivessrecaveeares l User Interi aCe srncie l Wireless Touchpad 5 cocssccsdntocssesdsadseidevecsseruecsaneaness l Keychain Touchpad ccccccecccccescstseeeteeeeteneees l Beeps and LEDs How Your System Talks to You 1 KOV CCDS srreiiesnennn l Status Beeps wccvssesseassaccsevenendnsssesaeesionedccnnsasbecsexnvaas 2 D EE E N E EE O 2 ae a E E E E A A E 2 What Happens in an Alarm Condition ee 2 Siren TIME OUT 526 vcs ssastaacestehacnsdenisaishinaesimnaonoents 2 Preventing Accidental Alarms cccceeeeseeeeeeeees 2 Aborting Accidental Alarms ccceeeeeeeeeeeeeeees 2 Guidelines for Preventing Accidental Alarms 2 Panic Alaris earrannan aE eie 3 Police Panic Alarm 12 cicssscenhsoassentuacenseuneostieceddotan 3 Pwe Panie ALATI cance he cecsastnse Goseeumastceemnvases sacenecee 3 Basic System Operations ccccccccccccceceeceeeeeeeeeeeeeeaeeees 3 Arming and Disarming Your System 006 4 Level I Disarmed sscca accent actos tcliek dest cetienbelt sdeceanencenwette 4 Level 3 Doors Windows and Motions 0000 4 Level 2 Doors and Windows sssesseseeseeeeseeeessesessssss 4 Arming Level 1 Disarme
6. about to expire At this point leave quickly or disarm When the delay expires there will be three more quick sta tus beeps These beeps indicate that the Exit Delay has ended Opening an armed door or window after the Exit Delay has expired will cause an alarm or start the entry delay Entry Delay Example You are returning to your house that is armed to Level 2 or 3 When you unlock and enter the designated delay door the panel siren sounds one beep every four seconds This tells you that the Entry Delay time has begun and reminds you to disarm the system to avoid setting off an alarm During the last 10 seconds of Entry Delay you ll hear one beep every second Your installer will work with you to decide which door s should be delay door s and determine the delay times that will work best for you and your family Then the installer will program the Exit and Entry Delay times into your system Record these times in Table B2 Entry and Exit Delay Doors on page 13 Silent Exit Use the Silent Exit feature to arm your system without dis turbing people throughout the house with arming status beeps By pressing the silent exit button prior to arming or during the exit delay will mute the time progress tones at the panel If silent exit is selected the exit delay is dou bled To use silent exit Step Response Silent Button CODE Arms system silently Exit Extension Your system may be set up so that the del
7. ammed One beep every 4 seconds last 10 seconds 1 beep every second If Alarmed Three beeps every 10 seconds last 10 seconds 3 beeps every second Exit delay Programmed One beep every 4 seconds last 10 seconds 1 beep every second Action Pattern Protest beep Programmed Long beep followed by short Level beep Trouble beep Programmed 4 beeps per minute Level Emergency Low On off pattern Alarm Allegro User s Manual Table B6 Volume Level and Pattern Volume Level High Action Pattern Fire Alarm Temporal three 5 s on 5 s off 5 s on 5 s off 5 s on 1 5 s off Trouble Beeps Trouble beeps will be silenced for 10 hours 1f the Status button is pressed or until one hour prior to Quiet Hour for non fire related troubles Trouble beeps will be silenced for 4 hours if the Status button is pressed and is not affected by Quiet Hour for fire related troubles Quiet Hour determines the start time of a 10 hour window during which trouble beeps are suppressed For example if Quiet Hour is set to 10 p m trouble beeps will not occur between 10 p m and 8 a m See your Installer if you want Quiet Hour enabled Beeps in Level 1 or 2 for the following conditions Q Low CPU Battery Sensor Supervisories or Troubles Sensor Low Battery RF Jam RF Trouble MES m m Appendix C Planning for Emergencies Develop plans for a variety of emergency situations Peri odically discuss and rehearse
8. as 4 WWW BBL etc Table B1 on page 13 provides a location for you to record the actual user names and codes of each Primary User Code There is one Primary User code which allows you to per form all system operations and user programming Only the primary user code can program change or delete a regular user code from the system and directly bypass sen sors Note The primary user code can not be deleted The default Primary User code is 4 It is important that you change this default and log the new code in Table B1 in Appendix B User Code There are three User codes that can arm and disarm the system If necessary they can be assigned to neighbors baby sitters or repair persons for temporary use To enter user programming mode Step Response 1 Make sure the system is dis ENTER CODE FOR SETTINGS armed Press 8 2 Enter the primary user code The first menu item is displayed CODES To change the primary user code Step Response PRIMARY 1 Press once 2 Press to display the current primary XXXX user code 3 Enter the desired primary user code and then press H To program change user 2 4 code Step Response 1 Press l once and then W until the PRIMARY USER X desired user code is reached 2 Press to display the current user 2 4 XXXX code if any 3 Enter the desired user code and then XXXX press Note The system will not accept the same code f
9. ay time is restarted if you re open the delay door during the initial delay time This is useful if after arming the system you walk out the door then remember something you forgot inside You can re enter and exit through the delay door without disarming and re arming the system Note The Exit Extension will work on the first re entry only If your system is not using this feature you must disarm the system when you re enter the armed premises to avoid setting off an alarm Talk to your installer if you want this feature enabled No Delay For Instant Alarm You can choose to turn off the Entry and Exit Delays causing the delay doors to arm immediately by pressing the No Delay button within 5 seconds of arming the sys tem Anyone entering or exiting the house through the delay door when the system is set to No Delay would immediately cause an alarm No Delay is normally used Q When you re staying at home after you ve armed the system Q When you re arming your house from the outside You must have an installer programmed keychain touchpad with Keychain Touchpad Arm set to on in order to do this Arming to Level 2 or 3 with no delay using the panel keypad 1 Close all perimeter doors and windows 2 Press once or twice 3 Enter your access code The system sounds two or three beeps 4 Immediately after hearing the beeps press LA for No Delay The panel displays the current time and Doo
10. cord these instructions in Appendix B under Accidental Smoke and Fire Alarms To activate a Fire panic alarm from the panel Q Press and hold both D7 Fire buttons until the panel responds Basic System Operations Table 1 describes the system s basic panel keypad operat ing commands Table 1 Basic Panel Operating Commands How to Command Status Check system status ok Press once Disarm Arms doors and windows Arms doors and windows _4 _ No Delay no delay 8 Code 4 Arms motions doors and windows l4 e twice Code Arms motions doors and Aam No Delay windows no delay 6 twice Code 4 am Press once if quick arm Arms doors and windows al q is on Arms motions doors and _ m_ Press twice if quick arm windows L ison Slent Arm Arms system silently la Code Turns chime feature on and Press once off only when system is 7 unarmed Identifies alarms in a memory eae Bypass Bypass _ Primary Code aixet Press once starts a 2 Quick Exit minute timer for use of Police Panic one entry exit door Fire Panic Press once Press and hold both buttons until panel indicates alarm Silent Chime Press and hold C H7 both buttons until panel indicates alarm Arming and Disarming Your System Since your security needs may vary throughout the day this system was designed with three arming levels to meet the
11. d ccccceceeeeeeees 4 Arming Level 2 Doors and Windows 4 Arming Level 3 Doors Windows and MO MONS arasen S 4 Arming Options essesssssesessssssssssssssssssssssssssssssssssssssees 3 Quick Arm eessen innana 5 Keychain Touchpad Arming cccccseceeeneeees 5 MCK EXIT ararsan e ENE 5 Chimie Feature serernsrcmisrei ernie 5 Exit and Entry Delay Times cc cece 5 Exit Delay Example sccccnceccssaseossnisesthodsdensehasiaiesd 5 Entry Delay Example 0 00000000802 5 SSA sisao O EER 6 Exit ExtENSIOD scsaidel alahasinecbbuatacpocusectadecencesaceesenmneace 6 No Delay For Instant Alarm c cesses 6 ANOS TAY ATT pecivoscinestencccbeasevosansdecestnmestenseumcenss 6 Arming While a Door or Window is Open 6 Direct TD ds eserse neida iE 7 Indirect Bypassing scsccesssicoscacasteevsaeredsvevdarsaneevee 7 Was the Bypass Successful ccecseeeeeeeees 7 Checking the Status of Your System 0008 J ITI Part No 60 874 95 NJ Mer N L User s Manual Programming Your System cccccceesssssecceeeceeeeeeeeeeees 8 Panel Button Programming Functions 00 8 Acess COUCE sugeei inienn ian E 8 Primary User Code ccccccceseseeeeeceeeeeeeeeeeeeeees 8 Usor COG anceng 8 SEMNE iC TIME sicecstteateocctrcstdseaivosseaessst tueddesoue 9 Adjusting the Panel Beep Volume cceee
12. d premises during the Exit Delay time it will continue to count down and I must disarm the system Keychain O Yes Press the LOCK button to arm the system directly to Level 3 with No Delay Touchpad O No Each key press increments the arming level Auto Stay Arm O Yes If after arming to Level 3 Door Windows and Motions I don t exit through a designated delay door the system will arm to Level 2 Doors and Windows O No If after arming to Level 3 Door Windows and Motions I don t exit through a designated delay door the system will continue to arm to Level 3 Door Windows and Motions And if my system con tains motion detectors movement may cause an alarm Sensor Log Use Table B4 to log all the sensor information Table B4 Sensor Information Sensor Text Sensor Type 14 Allegro User s Manual If the Power Goes Out Conditions Displays and Sounds Your system has a backup battery that keeps your system Your security system uses a variety of different alarm operational up to 24 hours during a power failure An sirens status beeps and trouble beeps to communicate optional feature allows your system to alert the central with you This section describes the different sounds and monitoring station if the power is off for more than 15 what they mean Try to familiarize yourself with the differ minutes ences You will hear sounds each time you tell your secu rity system to do something like arm or disarm Some No
13. e System You should test the system periodically The system con tains a test mode that allows you to test sensors without creating false alarms in monitored systems Allegro User s Manual Refer to Appendix A Troubleshooting on page 11 if correct test results are not achieved Automatic Test Features Your security system conducts routine tests checking for problems like power failures low batteries sensors that aren t working and communication trouble with the cen tral monitoring station When your system detects a problem trouble beeps sound to alert you See Trouble Beeps and Trouble Messages on page 10 for an explanation of the causes of trouble beeps and what you can do to fix the problem Manual Tests There are also weekly system tests you can do yourself as an added safeguard Taking time to do these tests will familiarize you with your system and alert you to anything unusual such as sensors that have been tampered with Sensor Test This test verifies that the sensors in your system are oper ating correctly We recommend that you test sensors zones once weekly Q DTIM and battery tests are performed at the start of the sensor test The panel will display the DTIM zone number and beep once for every received transmis sion Q The panel will beep indicating the number of trans missions received see Table 3 Minimum Beeps and display lt SENSOR NAME gt OK to indicate the panel heard
14. e panel or wireless touchpad The system sounds beeps according to the current arming The panel displays the following status information Q Alarm memory events following the disarming of the panel Q Abnormal sensor conditions open bypassed super visory condition low battery or trouble Q System troubles are displayed Note If all troubles have been resolved press Status twice to clear alarm memories If there are no current troubles alarms or events in alarm memory the display shows System is ok Programming Your System Y The system requires a valid access code before it will process most commands Panel Button Programming Functions In program mode panel buttons let you nav igate to all the panel user programming menus for configuring the system Table Table 2 describes the panel button functions in program mode T Figure 1 Tier 1 User Programming Menus Table 2 Button Functions Programming Function Selects menu item or data entry Toggles between on and off whenever needed Deselects menu item or data entry if pressed before Scroll through available options at the current menu tier _ Clears current display 0 thru 9 Enter numeric values wherever needed Access Codes To preserve the integrity of your system keep access codes confidential and delete extra codes as soon as they are no longer needed We recommend that oe avoid using obvious code pat terns such
15. e two minutes and close the door The system will rearm after 2 minutes Chime Feature When this feature is on opening a door or window will cause the panel to beep twice and display the sensor s name To set chime feature on or off Press the chime button to turn the chime feature on or off When on the panel will alternate between displaying the current time and CHIME ON Note Chime feature can only be turned on or off when in Level 1 Exit and Entry Delay Times After arming your system you need time to exit the build ing so you won t set off an alarm Likewise upon return ing to your home or business yov ll need enough time to open the door and get to a touchpad to disarm the system Q Exit Delay is the period of time you have after arming the system to leave the premises through a designated delay door Q Entry Delay is the period of time you have to disarm the system after you open a designated delay door Exit Delay Example You re about to go on an errand You are inside your house and have just armed the system to Level 3 The panel siren sounds three quick status beeps telling you that the system accepted the command and has started the Exit Delay time During the Exit Delay time the system sounds one beep every four seconds Exit the premises before the delay time expires During the last 10 seconds of the Exit Delay you ll hear one beep every second warning you that the Exit Delay is
16. ect bypassing of sensors can only be done at the panel To bypass sensors directly 1 Close all doors and windows 2 Arm your system to the desired level 3 Press l Bypass The panel displays Enter Code TO BYPASS Note If a key is not entered for five seconds the panel will exit the bypass sensors mode 4 Enter your primary access code The panel displays the sensors that are active in that level and can be bypassed in the system 5 Use the W and to scroll thru the listed sensors 6 Press l Select to select the sensor to be bypassed 7 The panel displays ZONE XX OFF bypassed and the Press Status icon will turn on the status message will include bypassed and open sensors The bypassed door or window can now be opened Note Heat smoke carbon monoxide and DTIM cannot be bypassed Indirect Bypassing Use this method if you are arming the system and would like to bypass doors and windows already open Allegro User s Manual To bypass sensors indirectly 1 Leave open only those doors and windows that are to remain open Close all others 2 Arm your system to the desired level The panel emits protest beeps and displays PROTEST and ZONE XX OPEN 3 Press l Bypass to immediately bypass or allow the delay time to expire and the sensors will bypass auto matically 4 The system sounds arming level beeps to indicate that the system is armed and open sensors have been suc cessfully bypa
17. eeeees 9 Ae 6c 0 1 A Retr ete Oar ore enter one eee eT ee rer 9 Testing TRE Syse sedora EN E 9 Automatic Test Features cccccccccccecscsceecscteeetseees 9 Manual TESS tesicsasedsoecanoaivessionmeonnoceosncnetnennseatasedoons 9 Sensor TeSt cetsisute cociivuanimasntuueuk e 9 If a Wireless Sensor Does Not Test PC CSS My cansamos 10 Phone Communication Test ccccccccccececeeeees 10 Testing Central Station Communication 10 Exiting User Programming Mode 055 10 Trouble Beeps and Trouble Messages 000008 10 Silencing Trouble Beeps ccccseeeeeeeeeeeeeeeeees 10 Appendix A Troubleshooting ccccsceeeeceeeeeeeeeees 11 Appendix B User Reference cccccccceccceceeeeeeeeeeeees 13 System Information cccsssessessseesseeeeseeeeeseeeeees 13 NCCT GES ET E A N T A 13 Keychain Touchpads sessseeeseessseeseeseeeeeees 13 Accidental Smoke and Fire Alarms 0005 13 Pe DI e eecerer errr cre tere rarer ser eerste 13 Entry and Exit Delay Time Settings 13 Automatic Phone Test cccccecccccecceeeeeeeeeeeeeees 13 SCOS LOO secan E i 14 If the Power Goes Out cccccccccececeeceeeeeeeeeeeeees 15 Conditions Displays and Sounds ceceeeeeees 15 ofc eee ee ener renee conn EE tee ne rarer aye 17 Trouble Beeps wcsssvsasevcssvucsevscsanncsnesnssieuslocsieaviaedeeeleans 17
18. el 2 4 If leaving the premises exit through a designated delay door before the delay time expires To arm to Level 2 using a keychain touchpad Q Press the button Note See Keychain touchpad arming section To arm to Level 2 using a wireless touchpad 1 Press Arm Doors and Windows button 2 Enter your access code Arming Level 3 Doors Windows and Motions At other times you want every sensor to be alert such as when the family goes on vacation or at business closing time In this and similar situations set your system to Level 3 for maximum protection All sensors are active perime ter door and window sensors and interior motion detectors To arm to Level 3 using the panel keypad 1 Close all perimeter doors and windows 2 Press twice The panel displays Enter Code TO ARM Allegro User s Manual 3 Enter your access code The panel displays the current time and g Motion Sensors Doors and Windows The sys tem sounds three short beeps 4 Exit through a designated delay door before the delay time expires Note If Quick Arm feature is on an access code is not required to arm the system to Level 3 To arm to Level 3 using a keychain touchpad Press the button twice to go from Level 1 to Level 3 or once to go from Level 2 to Level 3 Note See Keychain touchpad arming section for other arming options To arm to Level 3 using a wireless touchpad 1 Press the ARM Motion Sensors but
19. ent manager or security dealer Company Name Address City State Zip Phone Number Contact Name Allegro User s Manual Notices This device complies with FCC Rules Parts 15 Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference that may be received includ ing interference that may cause undesired operation Changes or modifications not expressly approved by GE Interlogix Inc can void the user s authority to operate the equipment Patent Numbers 4 855 713 and 4 864 636 19 GE Interlogix ITI 2266 Second Street North North Saint Paul Minnesota 55109 651 777 2690 800 777 2624 Fax 651 779 4890
20. er types of touchpads that can be used with your panel Wireless Touchpad This touchpad is wireless and can be carried from room to room Note The Light Buttons do not work on Alle gro Systems Keychain Touchpad Keychain touchpads are handy for sim ple arming and disarming functions They are wireless and can be carried off site in a purse or pocket The installer can program the touchpad to send a Police or Emergency panic alarm Note If an alarm is initiated with this device a different device must be used to disarm the system Beeps and LEDs How Your System Talks to You The panel siren produces a variety of operating beeps to inform you of different system states and operations Key Beeps A key beep is the tone you hear when you press a button on the panel or handheld wireless touchpad The sound confirms that the button was adequately pressed Status Beeps Status beeps come from the siren on the panel and are sounded when there is a change in the current status of the system Status beeps are not alarms but they do warrant your attention There is more than one type of status beep Q Exit Delay beeps indicate that an arming command has been entered and the countdown to arming has begun Exit and close the door behind you before the exit delay expires LJ Entry Delay beeps indicate that you ve entered the building and the countdown to an alarm has begun Disarm the system as soon as yo
21. fy that the connection between the central monitoring station and your system are working properly Most phone tests take only a few minutes however your system will try for up to 15 minutes to establish a connec tion To perform a phone test Step Response 1 Press W until phone test is PHONE TEST displayed Panel will indicate within 2 Press to initiate a phone test 5 minutes if the test was successful or not After the test has started it is okay to operate your system normally 10 Testing Central Station Communication After performing sensor and phone tests check that the system is reporting alarms successfully to the central sta tion To test communication with the central station 1 Call the central station and tell the operator that you will be testing the system 2 Arm the system 3 Test each of the touchpad and wireless panic buttons and trip at least one sensor of each type fire intrusion etc to verify correct operation Refer to Table B4 Sensor Information on page 14 for sensor information 4 Call the central station to verify all alarms were reported and to indicate that testing is complete Exiting User Programming Mode After all user programming is completed use the follow ing procedure to exit programming mode To exit programming mode Step Response 1 Press I until EXIT is displayed 2 Press l to exit The current time is Or displayed If i
22. in remote areas of the premises or if they are placed behind doors or other obstacles Q If intruders gain access through unprotected entry points or areas where sensors are bypassed Q If intruders have the technical means of bypassing jamming or disconnecting any or all parts of the sys tem Q If power to sensors is disconnected or inadequate LJ If environmental sensors are absent in areas where the specific condition can be detected 18 Q Ifsmoke does not reach a smoke sensor For example smoke sensors cannot detect smoke in chimneys walls roofs or smoke blocked by a closed door Sen sors may not detect smoke on building levels different from their installed location Sensors may not warn when fires are caused by smoking in bed explosions improper storage of flammables overloaded electrical circuits or other hazardous conditions Q If telephone lines are out of service Telephone lines are also vulnerable to compromise by any of several means Inadequate maintenance is the most common cause of alarm failure Therefore test your system once each week to verify sensors sirens and phone communications are all working correctly Note Although having an alarm system can make you eli gible for reduced insurance premiums the system is no substitute for insurance WARNING Security systems and devices cannot compensate you for life or property losses Living cal Dining Room Room ae A smoke detecto
23. ion Sensors Doors and Windows Waiting for code to arm Enter Code TO ARM Oey argo Doors and Windows or 8 Motion Sensors Doors and Windows Four beeps every minute for the last 5 minutes One beep every second for the Sensor test in progress SENSOR TEST followed by sensors to be tested last minute Sensors to be tested TEST lt Zone lt sensor gt lt sensor text gt Beeps once for each transmission up to 8 times Refer to Table 3 on page 10 Sensor test okay ALL OK High level beep when sensor heard from received AC power okay System is OK None AC power failure AC FAIL with normal display Press Status Four short beeps every minute AC FAIL Allegro User s Manual o1 Table B5 Normal Mode Continued Condition Visual Display Audible Response Panel Battery voltage okay SYSTEM IS OK None Panel Battery voltage low Press Status Four short beeps every minute Low CPU Battery Phone communications failure Press Status Four short beeps every minute PHONE 1 or 2 FAILURE Panel receiver failure Press Status Four short beeps every minute Trouble RECEIVER FAILURE Panel receiver interference Press Status Four short beeps every minute Trouble RECEIVER INTERFERENCE Protest unable to arm due to open Protest Long beep followed by short beep then sensor Open lt sensor name gt repeated Waiting for access code before entering Enter Code FOR SETTINGS user programming mode Alar
24. m report aborted ABORTED Alarm report canceled CANCELED Sensors touchpads other devices status Restoral required sensor open Press Status Open lt sensor name gt Restoral required sensor tamper open Press Status Open Trouble lt sensor name gt Bypassed sensor Press Status Bypassed lt sensor name gt Sensor supervisory failure Press Status Four short beeps every minute Trouble lt sensor name gt Sensor low battery Press Status Four short beeps every minute Low Battery lt sensor name gt Hardwire sensor trouble Press Status Four short beeps every minute Trouble lt sensor name gt RF device supervisory failure Press Status Four short beeps every minute Trouble lt sensor name gt RF device low battery Press Status Four short beeps every minute Low Battery lt sensor name gt DTIM trouble Press Status Four short beeps every minute Service Required lt sensor name gt Sensor previously in alarm alarm Press Status Alarm Memory lt sensor name gt B S Note If an alarm occurs it is displayed until the panel is disarmed and will remain in the system status until checked O Allegro User s Manual Siren The siren is capable of low and high sounds Low level sounds for non alarm cases such as key presses and trou ble beeps High level sounds are used for alarm situations Table B6 Volume Level and Pattern Volume Level Entry delay Progr
25. mer may be unplugged or there may be an AC power outage If the transformer is plugged in check the circuit breaker or fuse that controls that outlet The backup battery will take over but if AC power is not restored within 15 minutes the system will alert you and the central monitoring station Access Code Customer cannot remember access code s Contact your installer dealer Important To maintain security you should always change your access code if anyone has had access to it Arming Disarming System protests and will not immediately arm Make sure all monitored perimeter doors and windows are closed Make sure all perimeter and interior sensors are closed Press STATUS for an indication of the problem If problem cannot be fixed the sensor may be temporarily bypassed see bypass section Contact your installer dealer Sensor to bypass is not listed Sensor is not active in the current arming level Panel displays phone 1 phone 2 or phone failure Bypassing 1 Perform a phone test 2 Perform a sensor test to verify communication between the DTIM and panel 3 Contact your installer dealer Resetting Smoke Detectors To reset smoke detectors Disarming the panel resets tripped detectors following a test or alarm Note Do not reset smoke detectors until the location of the activated detector is determined and the smoke source removed Allegro User s Manual 11 12 Fea
26. mind you to disarm the system Q Before opening a door or window in your home or business When you wake up in the morning and want to get your newspaper you must disarm the system before opening the door to prevent an accidental alarm Q Disarming the system turns off any sirens when an alarm condition occurs To disarm to Level 1 using the panel keypad 1 Press fy once The panel displays Enter Code TO DISARM 2 Enter your access code The panel displays the current time and the system sounds one beep To disarm to Level 1 using a keychain touchpad LJ Press the button To disarm to Level 1 using a wireless touchpad 1 Press the DISARM button 2 Enter your access code Arming Level 2 Doors and Windows There are times when you want intrusion protection but still want the freedom to move around within your house without setting off an alarm For example in the evening when your family is inside for the night In this and similar situations set your system to Level 2 Note To arm to Level 2 from Level 3 you must first disarm the system and then rearm it To arm to Level 2 using the panel keypad 1 Close all protected perimeter doors and windows 2 Press once The panel displays Enter Code TO ARM 3 Enter your access code The panel displays the current time and Doors and Windows The system sounds two beeps Note If Quick Arm feature is on an access code is not required to arm the system to Lev
27. n though reaching the time out stops the sirens the alarm will still be in progress and will remain so until the system is manually disarmed Preventing Accidental Alarms Your security system is engineered with advanced technol ogy that reduces the chance of an accidental alarm caused by a technical problem Most accidental alarms occur when leaving the residence after arming the system or upon returning before disarm ing the system If for example you arm the system then run to another room for something you forgot the Exit Delay time may expire Once the Exit Delay expires opening an armed door or moving in front of an armed motion detector will cause an alarm or start the entry delay Aborting Accidental Alarms Your system can be set up with the opportunity to abort an accidental intrusion Police or Emergency alarm fire alarms cannot be aborted If the Dialer Delay feature is turned on you have a pro grammed amount of time within 30 seconds of event or as set by your installer to stop the panel before it sends a false alarm to the central station Talk to your installer or see Appendix B User Reference under Dialer Dly on page 13 to see if this feature is enabled Fire alarms are always reported If an accidental fire alarm has sounded follow the procedures of your central moni toring station to prevent a false dispatch To abort a non fire alarm 1 Panel displays ENTER CODE type of alarm 2 En
28. ng to Level 3 with No Delay it cancels the Auto Stay Arming feature The dealer installer can turn this feature on or off for you See Table B3 System Options on page 14 to see if this feature is available to you Arming While a Door or Window is Open It is possible to arm your system while leaving a door or window open This is useful if for example you like to sleep at night with the window open Allegro User s Manual If the door or window has a sensor installed on it the sys tem must be told to ignore or bypass that sensor when it s open All other sensors will remain active Note When a sensor is bypassed you are allowing that door or window to go unprotected There are two methods for bypassing a sensor Q Direct After arming the system bypass door window sensors before you open them You must know the sensor name or number of the door or win dow you wish to bypass Q Indirect As you are arming bypass sensors on already open doors and windows This method should not be used in UL Listed installations Direct Bypass Only the primary access code can be used to bypass unby pass sensors directly Only sensors that are active in the current arming level can be bypassed Attempting to bypass a sensor that is already bypassed will activate or unbypass the sensor Refer to Table B4 Sensor Information on page 14 to determine what the sensor number is for the sensor you wish to bypass Note Dir
29. nstructed by your installer dealer to DOWNLOADING initiate a downloader session enter your primary access code Trouble Beeps and Trouble Messages When your system detects a problem it lets you know by sounding trouble beeps from panel and by displaying sta tus messages on the panel display see Appendix B Silencing Trouble Beeps To silence trouble beeps Q Perform a system status check by pressing on a touchpad If possible correct the situation which is causing the trou ble beeps If this is not possible contact your installer dealer If the problem is not corrected trouble beeps and messages will restart 4 hours if fire related to10 hours 1f non fire related later Allegro User s Manual Appendix A Troubleshooting Feature Problem Action Solution Panel Power Panel display indicates System Low Battery Note If AC power was out for a long period of time the battery may not be fully charged The power in the emergency backup battery is low and must be recharged or replaced If AC power is out the security system may shut down once the battery is below the operating level When AC power is restored the panel will recharge the battery If the trouble condition exists 24 hours after AC power is restored contact your installer dealer After pressing STATUS the panel flashes AC Fail or displays AC Power Failure AC Failure panel continues to operate from backup battery The panel power transfor
30. ompleted by l l l the installer and user LI Yes Ihave seconds to abort an accidental intrusion or emergency alarm before it is reported to the central sta tion System Information O No All alarms are reported to the central station immedi System Information Code ately Fire alarm reports to the central station cannot be Drm sw yeda OOOO Ony Delay Time Seti nir n XI Im In DTIMHWvesion Fe alienate Entry Delay Time The time allowed to enter the premises and disarm the sys User Codes o Table 1 provides space for you to record user names and codes Exit Delay Time The time allowed to leave the premises after arming the Table B1 User Code Log system Table B2 Entry and Exit Delay Doors DY ole di Molo LiLo p Keychain Touchpads There are keychain touchpads in use in the system Accidental Smoke and Fire Alarms Automatic Phone Test these dealer instructions Allegro User s Manual Table B3 System Options Feature My system includes Quick Arm Q Yes Press the ARM LOCK button to the level desired O No Press the ARM LOCK button to the level desired then enter the access code Quick Exit O Yes Press QUICK EXIT button Exit and reenter your armed premises through a delay door within 2 minutes O No I need to disarm my system in order to exit the premises Exit Extension O Yes If I re enter the armed premises during the Exit Delay time the Exit Extension will begin O No If I re enter the arme
31. or two different user codes To delete a user code Response 1 Press once and then W until you reach the desired code you want to PRIMARY USER X delete 2 Press l twice to erase the user code eee Allegro User s Manual Setting the Time Although the installer usually sets the time the user can change or reset it when necessary The panel uses a 12 hour clock To set the time Step Response 2 Press to display the time XXiXX 3 Enter the current time and press W XX XX AM PM to select am or pm 4 Press 1 to accept ee Adjusting the Panel Beep Volume This setting allows the user to adjust the panel s status and arming level beep volume The volume can be set from 0 to 5 with 0 being the lowest volume all alarms sound at the loudest level To set the volume Step Response 2 Press 1 to display the volume 3 Enter desired volume level and X press Version This setting allows the user to display the version of panel software and hardware or DTIM software and hardware that is currently installed To display the panel version Step Response 1 Press W until you see version VERSION 2 Press to display the current SW XX HW XX panel version To display the phone module version Step Response 1 Press W until you see version VERSION SW XX HW XX 2 Press I once and then W to display the current phone mod ule version Testing th
32. r should be located on each level Dining Kitchen Bedroom Living Room Bedroom Bedroom In family living units with more than one sleeping area locate a smoke detector at each area Dining Kitchen Bedroom Bedroom Room H Living Room Bedroom Smoke detectors should be located between the sleeping area and the rest of the family living unit NOTE Ceiling mounted smoke detectors should be located in the center of the room or hall or not less than 4 inches from the wall When the detector is mounted on the wall the top of the detector should be 4 to 12 inches from the ceiling NOTE Do not install smoke detectors where normal ambient temperatures are above 100 F or below 40 F Also do not locate detectors in front of AC Heat registers or other locations where normal air circulation will keep smoke from entering the detector NOTE Additional information on household fire warning is available at nominal cost from The National Fire Protection Association Batterymarch Park Quincy MA 02269 Request Standard No NFPA74 Required smoke detector H Heat detector Smoke detector is optional if door is not provided between basement and recreation rooms Figure C2 Example Floor Plans and Guidelines Allegro User s Manual If Your System Needs Service If you have any questions about your security system or if it ever needs servicing please contact your apartm
33. rs and Windows No Delay or Motion Sensors Doors and Win dows No Delay Note If Quick Arm feature is on an access code is not required Arming to Level 2 or 3 with no delay using the wireless touchpad 1 Press the desired arm button 2 Enter your access code 3 Press L4 to eliminate the delay time Changing the arming level will restore delay doors to their normal Exit and Entry Delay times Arming directly to Level 3 with no delay using the keychain touchpad QO Press the once Note Your installer dealer can turn this option on or off for you See Table B3 System Options on page 14 to see if this feature is available to you Auto STAY Arm The Auto STAY Arming feature helps cut down on false alarms in the event that you arm the system to Level 3 but fail to leave during the Exit Delay time Here s how it works If you arm the system to Level 3 and do not leave the pre mises within the Exit Delay time If feature turned on The system can tell that no one opened and closed a delay door within the delay time It assumes that someone is still inside and the panel will arm to Level 2 to avoid a false alarm Your movement inside the premises will not cause an alarm If feature turned off The system arms to Level 3 regardless of whether or not a delay door has been opened and closed Your movement inside the premises could activate a motion detector causing an alarm Note If armi
34. se different needs By arming your system to a particu lar level only those sensors programmed to detect in that arming level will report alarm conditions to the panel No matter which level your system is in all sensors pro grammed to be active 24 hours a day will continue to report alarm conditions This includes smoke detectors fire sensors panic buttons and environmental sensors Level 3 Doors Windows and Motions All perimeter and interior sensors are active Level 2 Doors and Windows Perimeter protection is on Interior sensors are not active so people and pets can move around freely Smoke detectors Level 1 Disarmed fire sensors and other environmental sensors continue to report alarms in all levels Intrusion detection off Smoke heat and environmental sensors remain active Arming Level 1 Disarmed Turn off intrusion burglary protection for your system when security is not a concern This would be when you are home and will be going both inside and out Sensors that will remain active Q Environmental sensors smoke heat carbon monox ide Sensors that will be inactive LJ Indoor motion sensors LJ Perimeter sensors such as doors and windows Here are some other situations in which you d set the sys tem to Level 1 Q Upon entering your armed home or business When entering the armed premises through a designated delay door the Entry Delay time begins The siren beeps to re
35. sors protect the perimeter of your home by alert ing the panel when a door or window is opened Motion detectors in hallways or individual rooms detect a person moving across the field of detection Environmental sensors such as smoke and carbon monoxide detec tors remain alert for the presence of fire or carbon monoxide 24 hours a day Communicating with the Panel Touchpads allow you to communicate with the panel In turn the system can be set up to communicate with you through LI Status beeps from the panel speaker Q Alarm sirens Q Icons and scrolling text on the display Allegro User s Manual Instructing the Panel Most of your instructions to the panel consist of this basic pattern COMMAND ACCESS CODE Not just anyone can walk up to a touchpad and operate your security system Before the system will process most commands users are required to enter a pre programmed 4 digit access code Keychain touchpads do not require an access code and are usually kept in an individual s pocket or purse User Interface The panel uses a liquid crystal display LCD to communi cate system status information The display 1s comprised of icons and nine twelve segment characters for displaying messages If a message is longer than nine characters the first nine characters are displayed and the rest of the mes sage scrolls through in a marquee fashion In addition to the Allegro panel touchpad there are two oth
36. ssed Was the Bypass Successful To confirm whether or not a sensor was bypassed Q Press Status on the panel touchpad Note The panel lists bypassed and opened sensors or zones To activate unbypass bypassed sensors 3 ways 1 Press Bypass and enter primary code Select the sensor by using the arrow buttons 2 Press I to accept the sensor to be unbypassed The panel displays ZONE XX ON Or Q Close bypassed doors and or windows and arm your system again Or Q Change arming levels or disarm system The system sounds arming level beeps to indicate that the system is armed and open sensors have been successfully bypassed Checking the Status of Your System Checking the system status means finding out about the current condition of your system This includes finding out if any sensors are open or currently bypassed whether or not the AC power and backup battery are working the nature of the most recent alarm and more depending on the features in use and the equipment in your system Check the system status if Q Your system sounds trouble beeps four short beeps every minute Q Your panel displays Press Status If an alarm or system trouble condition has occurred it is displayed on the panel when you perform a status check If any system trouble is active it continues to show up in every status check until the trouble has been corrected To get a system status Q Press i Status on th
37. te sounds you will hear only when there is a problem with the In the event your system loses power you must set system like a low battery There are sounds you will only the time see Setting the Time on page 9 when hear in an emergency Getting to know your system sounds power is restored allows you to react quickly and appropriately to the mes sages you hear Table B5 Normal Mode Condition Visual Display Audible Response Police Alarm POLICE then High level on steady tone Alarm lt sensor name gt Fire Alarm FIRE then Repeating series of three beeps Alarm lt sensor name gt Note 1 If there is both a Fire and Police Alarm the panel will display Alarm FIRE and then any sensors in alarm regardless of sensor type 2 If no text is associated with the sensor the panel will display just the sensor number Panel status Arming Level 1 Disarmed Current time System is OK One short beep Arming Level 2 Doors and Windows Doors and Windows Two short beeps armed Arming Level 3 Motion Sensors Motion Sensors Three short beeps doors amp windows armed Doors and Windows No Delay No Delay None Entry delay Enter Code Entry Time Remaining in 1 beep every 4 secs 1 beep every sec Entry Delay for last 10 secs Exit delay EXIT XX Time Remaining in Exit Delay 1 beep every 4 secs 1 beep every sec for last 10 secs Waiting for code to disarm Enter Code TO DISARM B Doors and Windows or A Mot
38. ter your access code The panel displays ABORTED and sounds one beep Guidelines for Preventing Accidental Alarms Following these guidelines will go a long way toward pre venting accidental alarms Q Close doors and windows before you arm your system and leave your house Q When getting ready to leave the house gather the things you want to take with you so you can exit immediately after arming the system Q Always enter and exit within the programmed delay times Q Make sure you leave through a door that has a delay time set for it If you arm your system then leave through a door without a delay time the siren will Allegro User s Manual immediately sound the alarm condition LJ When you return immediately disarm your system Q Talk to the system installer to be aware of the devices in your security system and learn how each one oper ates LI Listen to system beeps Take note of indicator lights and touchpad messages which indicate the current system Status Q If you have pets ask your installer if you need pet lenses in your motion detectors or pet immune motion sensors Pets climb higher than you may guess caus ing alarms when you are away Q Check the location of your smoke detectors Smoke detectors near bathrooms can be tripped by steam from a shower Smoke detectors near the kitchen can be tripped by excessive smoke from cooking Panic Alarms Panic alarms are easily activated from any touchpad
39. ton 2 Enter your access code if required Arming Options Quick Arm The Quick Arm option lets you arm your system without using an access code You will still need to enter an access code to disarm the system Contact your installer if you d like to use this feature To arm to Level 2 with Quick Arm enabled Q Press g button once To arm to Level 3 with Quick Arm enabled Q Press g button twice Keychain Touchpad Arming Your installer can set up your keychain touchpad to arm the system in one of two ways Q Press to arm the system directly to Level 3 with no delay Using this method you would not be able to arm to Level 2 with your keychain touchpad QO Press to increase the arming level each time it is pressed Level 1 to Level 2 or Level 2 to Level 3 The Exit Delay time will begin Quick Exit Your system may be set up so that when your system is armed you re able to press the Quick Exit button on the touchpad This starts a 2 minute timer that allows one entry exit door to be opened without having to disarm and rearm the system This is useful when your system is armed and you want to quickly pop outside to pick up the newspaper without dis arming your system Allegro User s Manual To use Quick Exit 1 When the system is armed to Level 2 or 3 press the Quick Exit button The panel displays QUICK 120 and begins the 2 minute countdown 2 Open door and exit 3 Come back in within th
40. ture Problem Action Solution Wireless Sensor Touchpad Battery System indicates Sensor Touchpad low battery Replace the indicated device battery Test the sensor touchpad after replacing the battery Note If the sensor touchpad is not tested after battery replacement the system continues to show a low battery condition since that was the last signal it received from the device Testing the sensor touchpad with new batteries allows the panel to receive a signal with good battery information Wireless Sensor Zone or DTIM System doesn t respond in sensor test or when armed when sensor is tripped Contact your installer dealer Sensor or DTIM reports trouble condition Perform a sensor test if trouble condition persists contact your installer dealer Smoke sensor beeps once every minute 1 Sensor batteries are getting low Replace batteries 2 Contact your installer dealer if necessary Wireless Touchpad System doesn t respond to commands entered from wireless touchpad 1 Check for dead battery Replace battery if necessary 2 Contact your installer dealer Touchpad reports trouble condition 1 Check the touchpad battery for low voltage Replace battery if necessary 2 Contact your installer dealer if necessary Allegro User s Manual Appendix B User Reference Dialer Dly Appendix B contains specific information about the setup Is the Dialer Dly feature enabled of your system The User Sheets should be c
41. u get in Q Chime feature beeps tell you that a door was opened Q Protest beeps inform you that you re trying to arm the system while there is an open door or window Q Trouble beeps tell you that there is a problem with the system or one of its components Q Sensor test beeps are the sounds the system makes during a sensor test to indicate the number of packets the panel received Status beeps are described in more detail throughout the manual and in Appendix B User Reference on page 13 LEDs The touchpad has two LEDs which allow you to determine the current system status at a glance The red LED is labeled Armed and the green LED is labeled Ready The table below explains LED behavior Red Green Armed LED Ready LED Exit Delay Flashing On or Off Armed to Level 1 Disarmed On or Off Armed to Level 2 Doors On On or Off and Windows or 3 Doors Windows and Motions Entry Delay Flashing On or Off System Trouble check On or Off Off system status Protest System OK On Off or On Flashing Alarms System Status What Happens in an Alarm Condition When there is an alarm condition the following happens Q The siren emits emergency tones Q Panel notifies the central station for help Siren Time out If the system is not disarmed after an alarm the sirens will continue to sound until the time out period is reached The time out period can only be programmed by your installer or dealer Eve
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