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1. 919825113008 sd Srinagar 919797794347 S Surat 919825056898 O Trichy 1 914312400233 sd Udaipur 919829176262 Z Vadodara 91265234014748 Z O Visakhapatnam 919949201349 visit us at www amadeus in
2. HELP INDEX BY LETTER HEA HELP ON NAME ELEMENT HE NM STEP BY STEP INSTRUCTIONS FOR COMMON TASKS HE STEPS HELP ON MEALS HE MEAL CODES HELP ON THE LAST TRANSACTION ENTERED HE HELP ON TICKETLESS ACCESS HE TLA In Amadeus Selling Platform follow the following steps 1 Verify you are in the command page or click on the command page icon 2 Click on the Scripts tab 3 The information icon on the extreme right under the Scripts tab refers to Timatic it says Travel Information Use a mouseover to confirm 4 Click on the icon This will open up the Timatic window where you can check Visa Health information information regarding Customs taxes to be paid at the airport etc 4 To send this information as an email click on the FAX Email icon and then click on Send Enter email address of receiver and click on Send 5 In case your email setup is not configured do that first There is a seperate handout available for the steps MASK FOR VISA INFORMATION TIFV MASK FOR HEALTH INFORMATION TIFH MASK FOR VISA AND HEALTH INFORMATION TIFA GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE CONTACT AMADEUS HELP DESK THROUGH LIVE CHAT SUPPORTED AS A SMART TAB IN AMADEUS SELLING PLATFORM REFRENCING TIMATIC FROM A PNR TIRV NAIN S2 3 where SCHS is the group code for Schengen states INDEX FOR NEWS ITEMS TINEWS INDEX FOR RULES TERMS AND DEFINITIONS TIRULES LIST OF AIRPORTS FOR A SPECIFIC COUNTRY TILCC G
3. RETURN TO PREVIOUS SINGLE COMPANY DISPLAY MPCA CAR SELL LINE 3 55 CAR SELL WITH SUPLEMENTARY INFORMATION AND PASSENGER ASSOCIATION FOR PNR CONTAINING MORE THAN 1 PASSENGER NAME USE PASSENGER ASSOCIATION WITH THE SELL ENTRY CS3 SI PAX PREFERS BLACK CAR P1 CAR SELL WITH EQUIPMENT TYPE REQUEST CS3 SQ PHN GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE 40 ENHANCE YOUR PRODUCTIVITY WITH AMADEUS COPY PNR FUNCTIONALITY that affect the price of the booking For Car Standard Access Companies any change causes the old segment to be cancelled and a new one to be booked For complete access bookings which options cause a rebook varies between the Complete Access companies If your changes cause the old segment to be cancelled then the rebooking is only made if all the sale conditions are met If they are not met Amadeus ignores the change request but gives a new availability display based on the modified parameters and an explanation of why the sale request was rejected Check to see if the option you are modifying is a critical option Critical options are those TO ADD OR MODIFY INFORMATION ENTER THE SEGMENT NUMBER FOLLOWED BY THE OPTIONS WITH THE NEW OR MODIFIED INFORMATION 4 VT ECAR to modify the vehicle type requested TO DELETE INFORMATION ENTER THE SEGMENT 4 SQ NUMBER THEN THE OPTION WITH NO FOLLOWING TEXT TO DELETE A CAR SEGMENT WITH AN INACTIVE DL 4 STATUS CODE
4. EML LMN YAHOO COM ctrl enter FREE FLOW TEXT ctrl enter LLLL SEND enter FORWARD A TIMETABLE WM FWD EML ABC YAHOO COM TNISAUGDELBOM DEFINE NICKNAME WM ADD NIC EML JOHN JOHNM YAHOO COM USE A NICKNAME WMP ctrl enter EMLN JOHN ctrl enter FREE FLOW TEXT ctrl enter FREE FLOW TEXT ctrl enter FREE FLOW TEXT ctrl enter LLLL SEND APPEND MSG NO enter TO VIEW THE E MAIL QUEUE WM MSG TO VIEW E MAIL QUEUE FOR OFFICE WM MSG O DISPLAY AGENT MESSAGE FROM QUEUE WM MSG 2 DISPLAY OFFICE MESSAGE FROM QUEUE WM MSG 2 0 DISPLAY MESSAGE LOG WM LOG GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE 28 USE AMADEUS MASTER PRICER EXPERT FOR SEARCHING LOW FARE AVAILABLE RECOMMENDATIONS WITH WITHOUT PNR TO SEE THE NUMBER OF E MAILS SENT FROM YOUR WM HST TERMINAL TO SEE THE NUMBER OF E MAILS SENT FROM ALL WM HST O TERMINALS IN THE OFFICE DISPLAY ROE FOR COUNTRY OR CURRENY FQAINDIA or FQA INR DISPLAY BACK DATE ROE FQAINDIA 23AUGO09 EXCESS BAGGAGE RATE FOR SECTOR FQXDELLON 35 EXCESS BAGGAGE RATE WITH CARRIER AND DATE FQXDELLON 12JUN10 35 BA REQUEST MANUAL APPROVAL DECCVI578588875885 1212 50000 AF CURRENCY CONVERSION FROM USD TO LKR FQC100USD LKR CURRENCY CONVERSION TO NUC AMOUNT FQC1000USD NUC Note To get the Currency Code encode or decode the country FARE QUOTE DISPLAY FOR A CITY
5. HOTEL SELL AND MANUALLY SEND ARRIVAL DETAILS HS1 ARR AF7715 NCE LON 3 0930 m m AMdaDEUS ADVANTAGE 36 FOLLOW UP HOTEL COMMISSION THROUGH NET TRANS AND PEGASUS HOTEL FEATURES DISPLAY FROM MULTI PROPERTY HFS AVAILABILITY DISPLAY HOTEL FEATURES DISPLAY FROM PNR SEGMENT HF S3 HOTEL FEATURES DISPLAY FROM SINGLE PROPERTY HF AVAILABILITY DISPLAY TO SEE THE HOTEL POLICY IN A RETRIEVED HOTEL RTSVCH2 PNR FOR SEGMENT 2 OF PNR DISPLAY Hotel pricing is a display that you can request from from a single property hotel availability display or from a hotel PNR segment It is available for hotels in Amadeus Dynamic Access DA and Hotel Complete Access Plus CA only It provides detailed information for a specific room rate on the price and conditions associated to the room rate The information on Hotel pricing displays is supplied directly from the hotel chain s own reservation system TO SEE HOTEL PRICING DETAILS FOR RATE AT LINE HP1 1COLOUMN A OF HOTEL SINGLE PROPERTY DISPLAY TO SEE HOTEL PRICING DETAILS FOR HOTEL AT HP 54 SEGMENT 4 IN PNR If the room rate changes in the period you are booking it is indicated in a single property display with an asterix next to the availability status code Check the hotel chain s policy on rate change by entering HE HTL XX xx hotel chain code If the property belongs to an Amadeus Dynamic Access or Hotel Complete Access Plus chain the HP x where x line number
6. LP W TG316 12FEB DELBKK Q25CO SEND LIST TO PRINTER MULTI LIST FOR RECONFIRMED SEGMENTS LP W TG316 12FEB DELBKK P LP R TG316 12FEB DELBKK MULTI LIST FOR SPECIFIC SSR LP S FQTV TG316 12FEB DELBKK RETRIEVE PNR AT LINE 4 OF LIST LP4 GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE 25 USE AMADEUS BEST PRICER TO FIND THE LOWEST FARES HE BEST BUY RETURN TO LIST LPO TO SEE THE LPO SEARCH CODES HELPO 358 SEARCH BY CRITERIA LPO A AF BA B CPH SEARCH BY CRITERIA AND PLACE SEARCH RESULTS LPO A AF BA B CPH Q29C2 ON SPECIFIC QUEUE Under LPO command we need to highlight this command LPO W X SEARCH BY CRITERIA FOR HOTEL SEGMENTS LPO N HTL SEARCH BY CRITERIA FOR INSURANCE SEGMENTS LPO N INS SEARCH BY CRITERIA FOR CAR SEGMENTS LPO N CCR DISPLAY THE PASSENGER LIST STATUS TABLE LPS PS DISPLAY THE SEARCH RESULTS LPS D3 RETRIEVE A PNR FROM THE LIST LPS23 RETURN TO LIST LPSO REMOVE A SEARCH FROM THE TABLE LPX 3 5 7 DISPLAY TOTAL QUEUE COUNT QT DISPLAY ALL EXISTING QUEUES FOR AN OFFICE QTQ START QUEUE PROCESSING QS97COD1 REMOVE ITEM FROM QUEUE DISPLAY NEXT ONE QN DELAY ITEM DISPLAY NEXT ONE QD DELAY PNR TO SPECIFIC DATE AND TIME QDOSDEC 1200 EOT AND EXIT QUEUE MODE QF IGNORE PNR AND EXIT QUEUE MODE QI REDISPLAY QUEUE MESSAGE QU PLACE PNR TO QUEUE CATEGORY OF OWN OFFICE QE8C1 PLACE PNR TO ANOTHER OFFICE QUEUE QE DEL1A0
7. ITINERARY EXTENDED DISPLAY FOR PASSENGER 2 IED P2 ITINERARY EXTENDED PRINT FOR PASSENGER 2 IEP P2 ITINERARY EXTENDED PRINT FOR PASSENGER 2 IN FRENCH LANGUAGE IEP LP FR P2 PRINT SINGLE JOINT ITINERARY FOR ALL PASSENGERS IEPJ PRINT ENTIRE ITINERARY NORMAL SCREEN VIEW WRA RT PRINT ENTIRE HISTORY WRA RH MANUAL SPLIT IS A 3 STEP PROCESS RETRIEVE THE PNR AND 1 SPECIFY PASSENGERS TO BE SPLIT SP 1 4 2 END AND FILE NEW PNR BEING CREATED RF AMIT EF 3 END TRANSACTION IN PARENT PNR RF RETRIEVE SPLIT PNR RECORDS RT AXR in the retrieved parent PNR Note Action changes in the new PNR only after airline record locator has been received in the PNR of passengers in the PNR NHP is a unique feature of Amadeus provided to the user wherein the system performs an automatic split at PNR creation stage This happens when the number of services requested does not match the number INCREASING DECREASING THE SEATS WITH SEGMENT ASSOCIATION Segment number number of seats required 3 2 ASSOCIATING THE SEGMENT SOLD WITH THE PASSENGER 5 P2 OR 4 5 P1 2 END AND RECEIVE THE PNR FILE RFSGER RETRIEVE SPLIT PNR RECORDS RT AXR stage Note Automated Split cannot be performed on the saved PNRs it only happens when PNR is in the creation BOOKING COPY THE WHOLE PNR RRN COPY PNR FOR FOUR PASSENGERS RRN 4 COPY PNR FOR 7 DAYS LATER
8. MULTI LIST SEARCH BY FLIGHT 15 15 15 15 16 16 17 17 18 18 18 18 18 19 19 19 20 20 20 21 22 22 22 23 23 23 24 24 24 aMAaDEUS ADVANTAGE SEARCH BY OFFICE QUEUES SEND FREE FLOW TEXT MESSAGE QUEUE NICKNAMES QUEUE SORTATION QUEUE VIEW QUEUE PLANNER QUEUE MONITOR AMADEUS E MAIL E MAIL STATS FARES FARE QUOTE RATE OF EXCHANGE FARE QUOTE EXCESS BAGGAGE CREDIT CARD APPROVAL FARE QUOTE CURRENCY FARE QUOTE DISPLAY HISTORICAL FARES FARE DISPLAY FOR INDIAN AIRLINES CORPORATE FARES FARE QUOTE DISPLAY CHANGE ENTRIES FARE QUOTE NOTES FARE QUOTE BOOKING CLASS FARE QUOTE ROUTING FARE QUOTE PRICING FARE QUOTE MILEAGE ITINERARY PRICING FARE DIAGNOSTIC BEST PRICER HOTELS ACCESS LEVEL 25 25 25 26 26 26 26 26 2 2 28 28 28 28 28 28 29 29 29 30 30 30 30 31 31 32 32 32 32 aMAaDEUS ADVANTAGE BEST AVAILABLE RATE BAR GUARANTEE HOTEL AIS AND HELP PAGES HOTEL LIST DISPLAY HOTEL AVAILABILITY MOVE TO HOTEL SINGLE COMPANY DISPLAY FOR LINE 3 OF AVAILABILITY SCROLLING ENTRIES HOTEL SELL HOTEL FEATURES HOTEL POLICY INFORMATION HOTEL PRICING HOTEL RATE CHANGE HOTEL TERMS HOTEL POINTS OF REFERENCE HOTEL MODIFICATIONS CANCELLATION CARS ACCESS LEVELS DESCRIPTION CAR LIST DISPLAY CAR AVAILABILITY DISPLAY CAR RATE FEATURES CAR TERMS CAR SCROLLING ENTRIES CAR SELL CAR MODIFICATIONS CUSTOMER PROFILE AMADEUS SITES LIVE CHAT AMADEUS LEARN
9. AMADEUS COMPLETE ACCESS Amadeus Complete Access gives the highest level of connectivity between an airline and Amadeus including last seat availability and immediate confirmation Example of airlines supporting this feature are BA AF The access level is represented by a in the Amadeus availability displays Note But If the airline is not the Altea airline then we can still perform ACL or 1XXad entry if supported by the airline GPROTOS JAN14 VER7 AMADEUS A DVANTAGE WORK SMARTER AND FASTER WITH NON HOMOGENOUS PNR CREATION 11 AMADEUS ACCESS SELL Amadeus Access Sell offers a fully secured sale for each seat When a seat sell request is made Amadeus checks the flight in the airline s own inventory system According to the status the sale is confirmed waitlisted or rejected immediately If the airline confirms the booking at segment sell time a HK status is returned The Airline s own record locator is automatically appended to the Amadeus PNR after EOT If the airline does not confirm the booking a UC or HL status code is returned Note Agents may use direct access to get last seat availability Ex JL DIRECT ACCESS DIR Direct Access provides a real time link to the airline s own system to display an accurate availability at the time the request is made This link is created through the use of Direct Access entries ACL or 1xxAD entries This functionality provides
10. AMaDEUS ADVANTAGE 9 LAUNCH NEW AMADEUS TRAINING SKL MODE BY http training amadeusvista com CHANGE TO TICKETLESS ACCESS AIRLINE DISPLAY ACW1 B1 where first 1 is the line number and second 1 is the number of seats TO MOVE UP TO THE PREVIOUS SCREEN MU TO MOVE DOWN TO THE NEXT SCREEN MD TO MOVE TO TOP OF THE DISPLAY MT TO MOVE TO THE DISPLAY FOR THE NEXT DAY MN TO MOVE TO THE DISPLAY FOR THE PREVIOUS DAY MY WITH RETURN ON SAME DAY AN12DECFRALON ABA WITH RETURN DATE SPECIFIED AN12DECFRALON ABA 16DEC WITH ONWARD DATE SECTOR AND AIRLINE SPECIFIED ANL2DECFRALON ABA 25DECLONNYC AAA MOVE UP DOWN NEXT YESTERDAY IN FIRST CITY PAIR MUF MDF MNF MYF MOVE UP DOWN NEXT YESTERDAY IN SECOND CITY MUS MDS MNS MYS PAIR TO SEE WHAT ALL DIRECT ACCESS FUNCTIONALITIES HE DIR SW FOR JET AIRWAYS ARE SUPPORTED BY AN AIRLINE DIRECT ACCESS AVAILABILITY FOR AIRLINE 19WAD23DECSINJKT SCROLLING IN DIRECT ACCESS AVAILABILITY 19W MN MOVE NEXT SCROLLING IN DIRECT ACCESS AVAILABILITY 19W MY MOVE YESTERDAY SCROLLING IN DIRECT ACCESS AVAILABILITY 19W MD MOVE DOWN SCROLLING IN DIRECT ACCESS AVAILABILITY 19W MU MOVE UP DIRECT ACCESS PNR RETRIEVAL BY RECORD LOCATOR LAIRT HSSPW Where is the carrier supporting direct access PNR Display DIRECT ACCESS FARE DISPLAY FOR AIRLINE EX 9W 19WFQDDELLON NEUTRAL TIME TABLE TNDELSIN NEUTRAL TIME TABLE FOR
11. UC HX AND MOVE IT TO PNR HISTORY TO CHANGE THE PICK UP TIME 4 ARR 1800 TO CHANGE THE RETURN TIME 4 RT 0900 TO CHANGE THE PICK UP DATE 4 DT O2SEP TO CHANGE THE RETURN DATE 4 DD 110CT Note Check HE CAR xx to see what modification options are supported by the particular car company ENTER PROFILE MODE PM EXIT PROFILE MODE PME IGNORE amp EXIT PROFILE MODE PEE CREATE TRAVELLER PROFILE you need to be in profile mode NM1BROWN BAKER MR CREATE COMPANY PROFILE you need to be in profile mode PCN BLUE SEAS INTL Note the same entry is also used to associate a traveller to an existing company profile TO ADD A NICKNAME OR INDEX TO THE PROFILE PIN NICKNAME ADD FOLLOW UP ENTRY TO A PROFILE PFO US VISA TO BE REAPPLIED 040CT2009 SAVE PROFILE you need to be in profile mode PER DISPLAY COMPANY PROFILE BY NAME PDN BLUE SEAS INTL DISPLAY TRAVELLER PROFILE BY NAME PDN BROWN REDISPLAY ACTIVE PROFILE PD PROFILE IGNORE PI GPROTOS JAN14 VER7 aMAaDEUS ADVANTAGE 41 USE FARE DIAGNOSTIC TO TARGET SPECIFIC FARES HE FARE DIAGNOSTIC CREATE PNR FROM DISPLAYED PROFILE PT RETRIEVE TRAVELLER PROFILE BY NICKNAME INDEX PDI NICKNAME Note It is advisable to sell the segments prior to this so that seat meal preferences frequent flyer numbers can get transferred as well from profile to PNR BILLING ADDRESS STRUCTURED FORMAT AB CY A
12. 2 TR F L Note The Occupancy Level can be upto 9 FOLLOW UP ENTRY TO DISPLAY ALTERNATE HA8 WHERE THE PROPERTY AT LINE 8 HAS PROPERTIES CLOSED STATUS FOLLOW UP ENTRY TO DISPLAY AVAILABILITY FOR THE HA 1 ALTERNATE PROPERTY AT LINE 1 OF THE DISPLAY FOLLOW UP ENTRY TO DISPLAY HOTEL FEATURES FOR HF 1 THE ALTERNATE PROPERTY AT LINE 1 OF THE DISPLAY HOTEL AVAILABILITY BY SPECIFYING SPECIAL RATE HA ZRH 12DEC 2 SR WTT CODE AVAILABILITY FOR SPECIFIC CHAIN CODE AND HA BLR OSSEP CO TJ HN WEST END NAME OF HOTEL HOTEL AVAILABILITY WITH MASTER CHAIN CODE HA EM LON 12SEP 2 where EM is the Master Chain code for Marriott group of hotels To know if the hotel chain has a Master Chain code supported use DNH MARRIOTT HOTEL AVAILABILITY FOR YATRA CHAIN HOTELS HA BLR 11SEP 6 CO YT Note Yatra hotels are available on the selling platform with the net rates and are saleable through deposit option only HOTEL AVAILABILITY FOR MORE THAN 7 AREAS HA LON 12SEP 2 AR D N S E AREA CODE PLUS ALL OPTION HOTEL AVAILABILITY OF ASSOCIATED CITIES HA NCE 17JUN 1 AR ALL GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE 35 USE PNR CLAIM TO TAKE OVER PNR CREATED BY AIRLINES HOTEL AVAILABILITY WITH RATE UPTO SPECIFIED HA PAR 10JUN 2 FC USD QU 250 LEVEL HOTEL AVAILABILITY WITH PREFERRED RATE RANGE HA ZRH 23JUN 2 FCINR QU 3000 5000 SPECIFIED HOTEL AVAILABILITY WITH HOTEL CATEGORY HA PAR 1
13. AN AIRLINE this displays TN DELPBH AKB the timetable for non participating carriers as well NEUTRAL TIME TABLE WITH DATE AND AIRLINE TNIODECDELSIN ASQ TO DISPLAY THE TIMETABLE FOR ALL THE YY TNO1MAYDELLON AYY CARRIERS including the non participating carriers GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE AMADEUS SELLING PLATFORM THE WORLD S MOST USED RETAILING APPLICATION FOR TRAVEL PROFESSIONALS NEUTRAL SCHEDULE SNDELLON NEUTRAL SCHEDULE WITH DATE AND AIRLINE this SN15DECCCUPBH AKB displays the schedule for non participating carriers as well however without the posting levels TO DISPLAY THE SCHEDULE FOR ALL THE YY SNO1MAYDACPBH AYY CARRIERS including the non participating carriers DUAL CITY PAIR SCHEDULES SN23SEPMADLIS BCNCDG ROUND TRIP SCHEDULE DISPLAY SN23SEPCDGLHR 25SEP AVAILABILITY CHANGE TO SPECIFIC DATE AC 15DEC AVAILABILITY CHANGE TO 5 DAYS AHEAD AC 5 AVAILABILITY CHANGE TO 3 DAYS PREVIOUS AC 3 AVAILABILITY CHANGE TO SPECIFIC AIRLINE AC ABA AVAILABILITY CHANGE TO YY DISPLAY AC AYY AVAILABILITY CHANGE TO FARE DISPLAY AC FQ AVAILABILITY CHANGE TO SCHEDULE AC SN CHANGE CITY OF ORIGIN AC BOM CHANGE CITY OF DESTINATION AC KUL AVAILABILITY CHANGE TO RETURN ACR20DEC AVAILABILITY CHANGE TO RETURN WITH DATE AND ACR20DEC ABA AIRLINE CHANGE TO DIRECT ACCESS DISPLAY where applicable ACLx where X line no of availability display
14. FARE DISPLAY WHEN OUTBOUND DATE IS THE CURRENT DATE AND INBOUND DATE IS SPECIFIED FARE DISPLAY FOR A SPECIFIC PAST DATE FQDDELBOM A9W D 10SEP FQDDELLON ABA D15APRO9 Note The system can display fares upto 24 months in the past FARE DISPLAY FOR THE PAST MONTH FQDDELLON ABA DMAR13 FARE DISPLAY FOR 5 MONTH PERIOD AMEX GOLD CARD FQDDELLON ABA DJAN FQDDELBOM AIC R U AXGOLD AMEX SILVER CARD FQDDELBOM AIC R U AXSILVER AMEX GREEN CARD FQDDELBOM AIC R U AXGREEN ABN AMRO CO BRANDED CARD HOLDERS FQDDELBOM AIC R U IAABN Note Form of payment for these fares has to be through credit card Fare basis has to be passed to IC in the SSR format CHANGE LOCAL CURRENCY DISPLAY TO NUC FQDN CHANGE BACK TO LOCAL CURRENCY FQDL DISPLAY A FARE AT LINE 7 IN ANOTHER CURRENCY FRC7 GBP CHANGE TO AIRLINE SPECIFIC DISPLAY FQDC AAF GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE 30 MANAGE YOUR SIGN BANK WITH LSA RIGHTS DISPLAY MILEAGE SURCHARGE BAND FOR FARE AT FRM1 LINE 1 OF DISPLAY DISPLAY LIST OF FARE REQUEST TYPE CODES FQL DISPLAY FARE NOTES FOR FARE AT LINE 4 FQN4 DISPLAY FARE NOTES WHERE FARE HAS MULTIPLE FQN1 1 COMPONENTS DISPLAY FARE NOTES IN LIST FORMAT FQN4 L DISPLAY CATAGORIES FQN4 AP PE CD or FQNA PE DISPLAY INFORMATIONAL NOTES FQN LH 0448 DISPLAY BY RULE NUMBER FQN A200 TAX INFORMATION FO
15. FQPDELPARJFK PAR DEL R ET FT FARE QUOTE PRICING FOR PTA FARE WHERE DEL IS CITY OF SALE AND JFK IS CITY OF TICKET ISSUE FQPJFKDELJFK R DEL JFK FARE FOR ADULT CHILD AND INFANT FOPDELSINDEL OAI RADT CH IN TO CALCULATE THE TOTAL OF SEVERAL FARES FROM THE FQP DISPLAY FQU1 2 3 TO MULTIPLY A FARE AMOUNT WHEN YOU HAVE MORE THAN ONE PASSENGER TRAVELLING ON THE SAME FARE FQU 1 X2 2 X2 3 X4 Fare at line 1 for 2 passengers plus the fare at line 2 for 2 passengers plus the fare at line 3 for 4 passengers FARE QUOTE PRICING WITH VALIDATING CARRIER SPECIFIED FQPDELLHRDEL R VC AI FARE QUOTE PRICING WITH TRAVEL CARRIER AND VALIDATING CARRIER SPECIFIED FQPSINDPSSIN OGA R VC SQ MILEAGE CALCULATION FQMDELSINTYOLAXSFOHNL DISPLAY MILEAGE TABLE FQM LONLAX Calculate mileage from a PNR FRM S4 6 CALCULATE MILEAGE FROM A FARE DISPLAY FRM1 ITINERARY PRICING WITH NO TST CREATION FXX ITINERARY PRICING WITH TST CREATION FXP Note This entry also generates FV and FE automatically into the PNR ALSO GENERATES FV FE ITINERARY PRICING FOR SPECIFIED PASSENGERS FXP P2 4 ITINERARY PRICING FOR AN INFANT FXP INF ITINERARY PRICING FOR ADULT CHILD AND INFANT FXX RADT CH IN ITINERARY PRICING FOR SPECIFIED SEGMENTS FXP S5 7 ITINERARY PRICING WITH FT TAX EXEMPT FXP R ET FT SELECT THE FARE AT LINE 4 TO CREATE THE TST FXTO4 GPROTOS JAN14 VE
16. IN 2 TRANSACTIONS IS RECOMMENDED DO NOT CANCEL AND REBOOK A HOTEL SEGMENT IF A CONFIRMATION NUMBER IS PENDING DO NOT IGNORE A HOTEL RESERVATION OR CHANGE IT BEFORE END OF TRANSACTION AS IT IS STILL A VALID TRANSACTION IN THE HOTEL SYSTEM IN CASE THERE IS A NEED TO MODIFY AN EXISTING HOTEL SEGMENT PLEASE CHECK HEHTLXX UNDER CRITICAL OPTIONS IN CASE THE CHECK IN IS WITHIN 24 HOURS THE TRAVEL AGENT SHOULD ALSO CHECK WITH THE PROPERTY DIRECTLY REGARDING ANY MODIFICATIONS MADE BEFORE CANCELLING A SEGMENT ALWAYS CHECK THE CANCELLATION POLICY OF THE PROPERTY THE MOST ACCURATE CANCELLATION POLICY IS RETURNED BY DOING RTSVCH3 WHERE 3 IS THE HOTEL SEGMENT NUMBER IN THE PNR AFTER CANCELLATION MAKE SURE A CX MESSAGE IS RETURNED IN YOUR PNR GPROTOS JAN14 VER7 Amadeus Offices in the Indian subcontinent Plot No 7 Local Shopping Centre Sector C Pocket 6 amp 7 Vasant Kunj New Delhi 110 070 Tel 91 11 41336600 Fax 91 11 26891300 STATIONS Agartala 919862559217 Cd Agra 1 919839188883 O Amritsar 919915334490 Bhubaneswar 919338742825 O Calicut 914952727699 sd Coimbatore 914224214217 sd Colombo 94112471300 Goa Hyderabad 914039823400 Cd Indore 917312546681 sd Kanpur 919839188885 O Kathmandu 97714239216 sd Lucknow 91522261003435 Nagpur 917126460428 O Z Patna 919304871148 O Rajkot
17. LIMIT DATE TKTLOSOCT TICKETING TIME LIMIT DATE AND TIME TKTLOSOCT 1200 AUTOMATIC CANCELLATION OF THE ITINERARY Use TKXL O6APR with caution as this generates auto cancellation of the PNR as per the date and time specified PASSENGER SPECIFIC TK ELEMENT TKTLOSOCT 1200 P1 4 TICKETING FOR DOMESTIC ITINERARY automatic queue placement to Q8C3 TICKETING FOR INTERNATIONAL ITINERARY TKINOSJAN automatic queue placement to Q8C5 Remember to transmit the time limit to the airline under OSI as well GPROTOS JAN14 VER7 aMAaDEUS ADVANTAGE 15 ENHANCE CUSTOMER SATISFACTION WITH INTERACTIVE SEAT MAPS REFERENCE OF PERSON ACTIONING BOOKING RF GEORGE END AND REDISPLAY PNR ER END AND IGNORE PNR ET END TRANSACTION CHANGE ADVICE CODES AND ERK REDISPLAY u n Note You can enter all the mandatory elements together by combining them with a semi colon Ex NM1SEN SUSHMITA MS SSLH761H23DECDELFRAL AP BOM CTCH23345511 TKOK RFDAISY ER BILLING ADDRESS AB 2115 HOTEL SHERATON DELHI BILLING ADDRESS STRUCTURED FORMAT AB CY AMADEUS A1 156 SECTOR 24 A2 GREENPARK AVENUE CI NEWDELHI ZP 110070 CO INDIA Where CY company Cl city CO country MAILING ADDRESS AM 1198 BASANT LOK DELHI MAILING ADDRESS STRUCTURED FORMAT AM CY AMADEUS A1 156 SECTOR 24 A2 GREENPARK AVENUE CI NEWDELHI ZP 110070 CO INDIA Where CY company Cl city C
18. PAIR FQDDELPAR FARE DISPLAY ON SPECIFIC CARRIER FQDDELBKK ATG FARE DISPLAY WITH MULTIPLE CARRIERS MAX 3 FQDDELLAX ABA AF LH FARE DISPLAY FOR SPECIFIC DATE FQDDELPAR AAF D15DEC FARE DISPLAY WITH DATE RANGE FQDDELPAR AAF D12DEC 16JAN FARE DISPLAY FOR A PAST DATE upto 2 years in the FADDELPAR AAF D12JUNO9 past FARE DISPLAY INCLUSIVE OF TAXES FQDDELPAR AAF R AT DISPLAY TAX BREAK DOWN FOR FARE AT LINE 4 FQK4 SHOPPERS FARE DISPLAY FQDDELLHR D1OSEP S FARE DISPLAY IN NUC FQDDELPAR AAF D23DEC R NUC FARE DISPLAY FOR ONE WAY ONLY FQDDELPAR AAF IO FARE DISPLAY IN HALF ROUND TRIP NUC FQDDELPAR AAF D23DEC IH GPROTOS JAN14 VER7 AMaDEUS ADVANTAGE CONTACT AMADEUS HELP DESK THROUGH LIVE CHAT SUPPORTED AS A SMART TAB IN AMADEUS SELLING PLATFORM DISPLAY TO GBP FARE QUOTE DISPLAY FOR THE ROUND THE WORLD FQDDELDEL ABA VRW ROUTING FARE DISPLAY FOR SPECIFIC GLOBAL ROUTING FQDDELLAX D2 3DEC VAT FARE DISPLAY IN REVERSE ORDER FQDDELLON ABA IX ROUND TRIP FARES FQDBOMLON ABA IR FARE DISPLAY FOR PARTICULAR CABIN CLASS FQDDELLON ABA KF FARE DISPLAY FOR PARTICULAR BOOKING CLASS RBD FQDDELLON ABA CS CONVERT THE CURRENCY AT LINE 5 OF THE FARE FRCS GBP FARE DISPLAY FOR ONLY SPECIFIC AIRLINE FQDDELLON A BA FARE DISPLAY WITH EXACT OUTBOUND AND INBOUND DATES FODDELLON ASW D 10SEP 15SEP FARE DISPLAY WHEN INBOUND AND OUTBOUND DATES ARE SAME FQDDELBOM A9W D10SEP
19. PNR EXTENDED SECURITY AGREEMENT on the retrieved PNR ESX RETRIEVE A PNR ON WHICH EXTENDED SECURITY HAS BEEN RECEIVED RT DELI22123 SMITH where DELI22123 is the office that has extended the security THE CURRENT PNR TO RETRIEVE THE SECURITY ELEMENT FOR THE RTE CURRENT PNR ENTER TO RETRIEVE THE SECURITY ELEMENT HISTORY FOR RHE Note The ES in the PNR can be given to maximum 5 receivers ARE ONLY TRANSMITTED VIA FA ENTRY NOT FHE CHECK THE GGPCAxx PAGE ON THE SYSTEM TO SEE THE CORRECT FORMAT FOR TKT NO TRANSMISSION where xx carrier code IF THE TKT NO TRANSMISSION BOX READS ALL TICKET NUMBERS ARE ALWAYS TRANSMITTED AUTOMATICALLY VIA FA ENTRY OR MANUALLY VIA FHE ENTRY FA ONLY TICKET NUMBERS GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE DISPLAY AND PRINT PASSENGER LISTS THROUGH LP LPO ENTRIES 20 TKT NO TRANSMISSION UNDER FHM for manually issued tickets FHM 125 3114500908 AUTOMATED TKT NO TRANSMISSION UNDER FH FHA 125 5116400908 ELECTRONIC TICKET NUMBER TRANSMISSION FHE 125 5114500900 ELECTRONIC TICKET NUMBER TRANSMISSION FOR INFANT TICKET FHE INF 125 5114500911 ELECTRONIC TICKET NUMBER TRANSMISSION FOR ADULT PASSENGER WITH ACCOMPANYING INFANT FHE 125 3114500912 P2 ELECTRONIC TICKET NUMBER TRANSMISSION FOR CONJUCTION TICKETS FHE 125 3114500909 10 P2 1 TO CHECK THE NEUTRAL AVAILABILLITY OF AIR ASIA AN12JUNTR
20. RLN 12545666655 WITH NUMERIC RECORD LOCATOR PNR CLAIM IS A 2 STEP PROCESS THE INITIAL STEP CAUSES THE PNR TO BE DISPLAYED IN ITS ORIGINAL FORMAT THE SECOND STEP CONSISTS OF PERFORMING AN END OF TRANSACTION ENTRY STEP 1 RETRIEVING THE PNR CREATED IN ANOTHER OFFICE RO CO ABC123 where CO is the airline and BY RECORD LOCATOR ABC123 is the airline record locator RETRIEVAL BY FLIGHT NUMBER DATE AND NAME RO AA 042 23AUGDELCHI SHARMA RETRIEVAL FROM A SIMILAR NAME LIST RO 3 where 3 is the line number of the PNR on the list RETURNING TO THE SIMILAR NAME LIST RO 0 SIEP 2 CLAIMING RESPONSIBILITY FOR THE PNR ER or ET CANCEL SPECIFIED SEGMENT XE 4 CANCEL RANGE OF SEGMENTS XE 4 8 CANCEL NON CONSECUTIVE SEGMENTS XE 4 6 DELETE ELEMENT TO REMOVE INACTIVE STATUS DL4 CODES SUCH AS HX UC FROM THE PNR FACE ACCEPT STATUS AS HK FOR SEGMENT 8 HK ADD OR CHANGE PASSENGER ASSOCIATION 7 P1 4 CANCEL ITINERARY ACCEPT ALL STATUS UPDATES AND REDISPLAY PNR ERK or ETK END TRANSACTION CHANGE CLASS TO Y FOR SEGMENT 6 OF PNR SBY6 CHANGE CLASS TO Y FOR ALL SEGMENTS SBY CHANGE DATE FOR SEGMENT 7 OF PNR SB25DEC7 Note For Standard access carriers do not use the SB entries ITINERARY BASIC DISPLAY FOR PASSENGER1 IBD P1 ITINERARY BASIC PRINT FOR ALL PASSENGERS IBP GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE VIEW BACKDATED FARES UPTO TWO YEAR IN THE PAST
21. booking hotels Each point of reference is assigned to a category according to its nature For example An airport a university a sports stadium or a tourist attraction in a particular country You can search for hotels that are less than a certain distance from the point of reference In some countries partial geo coding is applied which means that one or several areas of a country are including in POR but not the whole country DISPLAY POINT OF REFERENCE CATAGORIES DRP CAT HOTEL AVAILABILITY WITH POR HA LON 12DEC 4 RP ATT BIGBEN LIST HOTELS NEAR EIFFEL TOWER IN PARIS HL PAR RP ATT EIFFEL TOWER LIST ALL SHOPPING AREAS IN LONDON DRP LON SHO LIST ALL ATTRACTIONS IN GREAT BRITAIN DRP GB ATT DISPLAY DETAILS OF LINE 12 FROM ABOVE DISPLAY DRP 12 AVAILABILITY FROM DRP LIST HA L9 DT 12DEC 4 DISPLAY A LIST OF HOTELS FROM DRP LIST RETURN HL L2 TO THE DRP LIST DRP DISPLAY HOTEL LIST BY GIVNG COUNTRY CODE HL GB RP SPO WEMBLEY Note A change in the hotel segment may result in the segment getting cancelled and rebooked There are 2 types of options Critical and Non Critical For Complete Access and Complete Access Plus car companies when you enter a critical option Amadeus tries to book a new segment If the new request is accepted the old segment is cancelled If the new request is rejected the old segment is retained In the case of non critical options the new information is added to the existing reservat
22. default format followed by the 2 letter country code and O is the default page for the embassies and counsulates numbers GG WEA LAX PARTICIPATING CARRIER ACCESS amp FUNCTION LEVEL GG PCA xx xx carrier code TO SEE THE LIST OF CARRIERS STARTING WITH FIRST LETTER OF CARRIER CODE GG PCAL AIR x X first letter of the airline name TO SEE THE LIST OF CARRIERS SORTED BY ORIGIN COUNTRY INFORMATION ON A SPECIFIC CAR COMPANY GG PCAL COU x X first letter of the country name GG CAR ZE INFORMATION ON A SPECIFIC HOTEL CHAIN GG HTL RD GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE DOWNLOAD THE ONLINE QRG QRT from www amadeus co in INFORMATION ON TRAINING SCHEDULES GG AMA IN TRx where x region code for ex for Delhi North the page would be GG AMA IN TRN Where N North W West E East S South A ALL INFORMATION ON AMADEUS LEARNING CITY GG AMA IN ALC INFORMATION ABOUT ETKT LOCAL GUIDELINES GG AMA IN ETT INFORMATION ON INDIAN AIRLINES BOOKING GG AMA IN IND GUIDELINES AMADEUS INDIA INFORMATION PAGE ON GG AMA IN TKT RESERVATION AND TICKETING GUIDELINES TO SEE A LIST OF INPUT AND OUTPUT ACTION CODES GG CODE TO SEE A LIST OF ALL CODES STARTING WITH W GG CODE W AMADEUS INPUT AND OUTPUT ACTION CODES GGCODE 64 TO SEE THE AIR ALLIANCES LIST GG ALLIANCE DISPLAY YOUR OFFICE BRIEFING PAGE GD EDIT OFFICE BRIEFING PAGE GMD
23. of the rate entry performed on the single property display gets you the most up to date rate information The information comes directly from the hotel chain s central reservation system For Hotel Standard Access and Complete Access Hotels the information about room rates is stored in the distribution system and is updated regularly by the hotel chain To obtain room rate information enter the hotel single property display and use the HR command to display hotel rate change information DISPLAY HOTEL RATE CHANGE INFORMATION IF HR2 APPLICABLE FOR PROPERTY AT LINE 2 OF HOTEL MULTI PROPERTY DISPLAY DISPLAY HOTEL RATE CHANGE IF APPLICABLE FROM HR HOTEL SINGLE PROPERTY DISPLAY DISPLAY HOTEL RATE CHANGE IF APPLICABLE FROM HR S2 HOTEL PNR SEGMENT GPROTOS JAN14 VER7 AMADEUS ADVANTAGE 37 REGISTER FOR TRAINING ONLINE ON www amadeus co in Hotel Terms display is only available for Hotel Standard Access or Hotel Complete Access chains A Hotel Terms display gives you the following information about a specific rate what the rate includes the cancellation policy the booking requirements TO DISPLAY HOTEL TERMS FROM LINE 2 COLOUMNA HT 2 OF SINGLE PROPERTY DISPLAY TO DISPLAY HOTEL TERMS FROM SEGMENT 4 OF PNR HT 54 A Point of Reference is a building monument or any other type of landmark considered important enough to be used as a criterion when searching for and
24. 00CT 4 AR D FC INR HCL where L SPECIFIED LUXURY Check for codes on HE HTL CODES HOTEL AVAILABILITY WITH MULTIPLE NUMBER OF HALON12DEC 3 NR 2 RT 2 ROOMS HOTEL AVAILABILITY FOR LOWEST RATES HALON12DEC 3 LOW Note Pls note that LOW option works with various search parameters like TC HN LOC RP DI TPR HOTEL AVAILABILITY FOR LOWEST RATES WITH ALL HALON12DEC 3 LOW ST ALL STATUS HOTEL SEARCH BY FLEXIBLE LOCATION For non geo HADEL12APR LOC GURGAON coded countries the search by IATA or non IATA city code For geo coded countries you can search by landmark IATA or non IATA city or hotel property name HOTEL SEARCH FOR CITY OTHER THAN IATA CITY HA IN12APR 4 CT GURGAON Works for non geocoded countries as well HOTEL AVAILABILITY WITH AMADEUS TRAVEL HA FRA 25AUG RT 2 ST ALL TC PREFERENCES MANAGER you need to have the displayed profile in the background HOTEL AVAILABILITY WITH SEARCH BASED ON HA PAR 100CT 4 AR D FF SWI CON SPECIFIC FACILITIES REQUIRED Check for codes on HE HTL CODES RETURN TO HOTEL MULTI PROPERTY DISPLAY MPHM RETURN TO HOTEL SINGLE PROPERTY DISPLAY MPHA HOTEL SELL FROM LINE 3 COLUMN A OF HOTEL SINGLE HS3 PROPERTY DISPLAY HOTEL SELL WITH GUARANTEE SUPPLEMENTARY HS3A G CCAX376919082501005EXP1209 SI INFORMATION AND PASSENGER ASSOCIATION PREFERS POOL FACING ROOM P1 HOTEL SELL AND MANUALLY SEND ARRIVAL DETAILS HS1 ARR S2 BY SEGMENT ASSOCIATION
25. 900 0CO INFORMATION PAGE TO SEE THE QUEUE ADDRESSES GGAMAINUSE 161 OF THE AIRLINES WRITE TEXT OF MESSAGE ctrl enter REGARDS END Message with enter GPROTOS JAN14 VER7 AMaDEUS ADVANTAGE 26 DISPLAY COMBINED CONTENT OF GDS AND NON GDS HOTEL AVAILABILITY AND RATES THROUGH AMADEUS HOTEL MULTISOURCE ADD A NICKNAME TO A QUEUE QLAJANE 30C1 DISPLAY NICKNAME LIST QLD PLACE PNR ON QUEUE SPECIFIED BY NICKNAME QE JANE ACTIVATE THE SIGN ASSOCIATED CATEGORY QAC6C21 21 NAME THE CATEGORY QAR6C21NAME or QAN6C21NAME TO DISPLAY A LIST OF PNRS ON A SPECIFIC QUEUE QV 8 or QV 8C41D1 SCROLLING DOWN IN THE DISPLAY QVMD TO OPEN A PNR FROM THE LIST QV2 QUEUE SUMMARY PLANNER DISPLAY BY RECORD QVR LOCATOR QUEUE TICKETING PLANNER DISPLAY BY RECORD QVRT LOCATOR QUEUE TICKETING PLANNER BY SPECIFIC DATE QVRT 12AUG QUEUE OPTION PLANNER QVRO 12APR ADD QUEUE MONITOR FOR A SPECIFIC QUEUE QOA2 ADD QUEUE MONITOR FOR A SPECIFIC QUEUE ALL QOAS7CADA CATEGORIES AND DATE RANGES There is a functionality known as Automated Ticketing Timelimit This functionality enables the airlinesto automatically assign and manage the timelimts for ticket issuance in Amadeus The PNR contains two elements OPW and OPC OPW element notifies your office by queue placement 24 hours prior to the automatic cancellation of the AIR segments that are associated
26. ERMANY TO CHECK CUSTOMS TIDFT IN CS LIST OF COUNTRY GROUP CODES AND GROUP NAMES TIRGL DISPLAY MEMBER COUNTRIES FROM GROUP CODES TIRGL SCHS Note The information provided in the TIMATIC display is not quaranteed by Amadeus ENCODE CITY AIRPORT NAME DAN ROME ENCODE FROM PART OF CITY NAME DAN CIN ENCODE ANY LOCATION CALLED LONDON BRITAIN ONLY DAN LONDON GB TO DISPLAY THE TEN NEAREST AIRPORTS TO A CITY DAN DELHI N DECODE CITY AIRPORT NAME DAC TYO TO LIST THE CODES ASSOCIATED TO A CITY DB NYC or DB NEWYORK ENCODE AIRLINE NAME DNA SABENA DECODE AIRLINE NAME DNA SN ENCODE COUNTRY NAME DC FRANCE DECODE COUNTRY NAME DC FR ENCODE A HOTEL DNH BEST WESTERN DECODE A HOTEL DNH BW ENCODE A CAR COMPANY DNC AVIS DECODE A CAR COMPANY DNC ZI ENCODE A STATE DNS FLORIDA DECODE A STATE DNS US FL LIST STATES FOR A COUNTRY DNS US DECODE AN AIRCRAFT TYPE DNE IL9 DECODE A HOTEL RATE CODE EX SUM DNN SUM DECODE CAR EQUIPMENT CE PHN CURRENT TIME IN SINGAPORE DD SIN TIME DIFFERENCE BETWEEN TWO CITIES DD LON LAX GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE ACCESS AN ONLINE SELF PACED SELF HELP SEARCH THROUGH E SUPPORT CENTRE SMART TAB ON ASP COMPARE TIME IN OTHER CITY DD LON1500 LAX TO CHANGE THE UTC TIME TO LOCAL TIME DD ZZZ1500 DEL DISPLAY DAY OF WEEK DD25DECO8 DAYS DD22APR13 30 ADD VALU
27. ES DF 889 1755 669 SUBTRACT VALUES DF 1955 889 MULTIPLY DF1604 55 DIVIDE DF1509 34 NEUTRAL AVAILABILITY ANIODECDELLON AVAILABILITY FOR SPECIFIC AIRLINE ANIODECDELSIN ASQ AVAILABILITY FOR SPECIFIC AIRLINES upto 6 carriers ANIODECDELSIN ASQ AI TG EXCLUDE SPECIFIC AIRLINE up to 6 airlines can be excluded AN23DECDELLON A AI IT AVAILABILITY WITH DEPARTURE TIME AN1ODECLONBRU1600 ASN AVAILABILITY WITH SPECIFIC BOOKING CLASS RBD AN2ODECDELBKK ATG CM max3 can be added AVAILABILITY WITH SPECIFIC CABIN CLASS AN2ODECDELLON ABA KY AVAILABILITY AS PER NUMBERS OF SEATS AN23DECDELLON B4 AVAILABILITY WITH CARRIER CODE NUMBER OF SEATS AND RBD CLASS SPECIFIED AN23DECDELBKK ATG CM B4 AVAILABILITY WITH TRANSIT POINTS AN28JUNDELLAX XBKK AVAILABILITY WITH 2 TRANSIT POINTS AN28JUNDELSFO XBKKLAX AVAILABILITY WITH TRANSIT POINT amp AIRLINE ANIODECDELSFO ALH XMUC EXCLUDE A CONNECTING POINT AN19SEPDELLON X FRA ALH ONLINE CONNECTIONS AN26DECDELLAX O CARRIER PREFERRED DISPLAY ANTGISSEPDELBKK ALLIANCE AVAILABILITY AN A15SEPDELLON Star Alliance ALLIANCE AVAILABILITY AN O18DECBKKSYD One World ALLIANCE AVAILABILITY AN S12JULDELNCE Sky Team AVAILABILITY BY ARRIVAL TIME AA12DECLONNYCISOO SEVEN DAY SEARCH ENTRY AN 17DECBOMNBO AKQ AIR ASIA AVAILABILITY AN12APRTRZKUL AAK GPROTOS JAN14 VER7
28. FUNCTIONALITY DISPLAY MCT FOR INTER AIRPORT CONNECTION WITH THE TERMINALS SPECIFIED AS WELL DM ORYW CDG2B DISPLAY MCT FOR CARRIER DM BA LHR AA DISPLAY MCT FOR CARRIER AND AIRPORT DM BA LHR LGW AA DISPLAY MCT FROM AN AVAILABILITY OR SCHEDULE DM 1 DISPLAY DISPLAY MCT FROM A PNR DISPLAY for segment 2 DM 2 4 and 4 of the PNR CHECK MCT AND SEGMENT CONTINUITY IN A PNR DMI TO DISPLAY NEUTRAL CONNECT POINTS DRT DEL BJS TO DISPLAY CONNECT POINTS WITH DATE AND SPECIFIC AIRLINE DRT 19AUG DELBJS ATG TO DISPLAY CONNECT POINTS WITH SPECIFIC AIRLINE EXCLUDED DRT 19AUG DELBJS A TG TO DISPLAY CONNECT POINTS WITH A CONNECT POINT OPTION DRT 19AUG DEL BJS XHKG TO DISPLAY CARRIER PREFERRED CONNECT POINTS DRT QF 15AUG DEL HNL SELL ONE SEAT Y CLASS FROM LINE 3 OF AVAILABILITY SS1Y3 OR SCHEDULE DISPLAY SELL ONE SEAT MULTIPLE CLASS FROM LINE 4 SS1YM4 SELL TWO SEATS Y CLASS FROM DUAL CITY PAIR SS2Y1 11 AVAILABILITY DISPLAY SELL IN DIFFERENT CLASSES OF TRAVEL OR IN SS1Yl F15 DIFFERENT RBDs FROM DUAL CITY PAIR DISPLAY SHORT SELL ONE SEAT FOR WAITLISTED SEGMENT SS1Y1 PE LONG SELL ONE SEAT SSTG516MOSAUGDELBKK1 LONG SELL FOR WAITLISTED SEGMENT SSTG516CO5AUGDELBKKPE1 SELL FROM DIRECT ACCESS DISPLAY SS1K21 SELL FOR SELECTED PASSENGERS SS2C1 P1 3 SELLING SEATS FOR A UMNR FOR A SINGLE CITY PAIR SS1C5 UM5 Where 5 is the
29. G PLATFORM NOW AVAILABLE ON MOBILE Dynamic Access Indicated by a in the availability display This is the highest level of connectivity and links the Amadeus Central System with the hotel company s own reservation system All availability and rates for the hotel chain are returned seamlessly from the hotel chain s own system The hotel company responds with a confirmation and other information within four to eight seconds Hotel Complete Access Plus Indicated by a in the avaialbility display Information on the single property display is directly from the hotel chain s reservation system Bookings are sent to the hotel chain via a high speed communication link when the sale is made and the hotel system immediately returns the confirmation number and other data Hotel Complete Access Indicated by a in the availability display The information on the availability display comes from the distribution system Bookings are processed like Complete Access Plus A confirmation number is returned within four to eight seconds even before you save the PNR Hotel Standard Access Indicated by a blank space in the availability display Booking requests are sent to the hotel chain via teletype when you save your PNR The hotel then updates your PNR with the confirmation number The BAR indicator acts as a guarantee that the rates available in the distribution system are the best available publi
30. ING APPLICATION FOR TRAVEL PROFESSIONALS TO DISPLAY CAR LOCATION POLICY FOR A CAR CPO ZI LHR COMPANY AND SPECIFIC AIRPORT TO DISPLAY CAR LOCATION POLICY FOR A CITY LOCATION CPO ZI MAD C TO DISPLAY CAR LOCATION POLICY FOR A NON AIRPORT LOCATION CPO ZE LONC61 DISPLAY CAR AVAILABILITY FOR 5 DAYS RENTAL WITH PICK UP AND DROP OFF TIME CA LHR 15NOV 5 ARR 1000 1200 AVAILABILITY SPECIFYING VEHICLE TYPE INFORMATION CALHR11DEC 2 ARR 1100 1100 VT ECMN CHECK HE CAR CODES OR CG FOR CAR CODE EXPLANATIONS DISPLAY CAR AVAILABILITY FROM SEGMENT 3 OF PNR 56 MOVE TO CAR SINGLE COMPANY DISPLAY FOR CAR COMPANY AT LINE 5 OF DISPLAY CA3 COLLECTION ADDRESS OF THE CUSTOMER the address where the vehicle will be collected from the customer COL A1 73 EAST 42ND STREET CI NEW YORK ST NY CO US ZP 10017 PH 123 45678 DELIEVERY ADDRESS OF THE CUSTOMER the address where the vehicle will be delievered to the customer DEL A1 73 EAST 42ND STREET CI NEW YORK ST NY CO US ZP 10017 PH 123 45678 DISPLAY CAR RATE FEATURES FOR LINE 3 OF AN AVAILABILITY DISPLAY CR 3 FOR COMPLETE ACCESS PLUS COMPANIES DISPLAY CAR TERMS FOR LINE 3 OF AN AVAILABILITY DISPLAY ACCESS PLUS CAR TERMS ARE SUPPORTED CT 3 FOR ACCESS TYPES OTHER THAN COMPLETE DISPLAY ALL CAR TERMS FOR THE SPECIFIED CAR SEGMENT IN THE PNR RTSVCC7 RETURN TO PREVIOUS MULTI COMPANY DISPLAY MPCM
31. ING CITY GENERAL DOS AND DONTS FOR RESERVATIONS 55 55 55 34 35 35 35 35 36 36 36 36 37 37 38 38 38 39 39 59 39 40 40 42 42 42 42 aMaDEUS ADVANTAGE VISIT AMADEUS ONLINE LEARNING AT www alc amadeus com SIGN IN TO ONE WORK AREA JI 1234AA AS SIGN IN TO ONE WORK AREA WITH PASSWORD PROTECTION JI 1234 AA AS PASSWORD SIGN IN TO ALL WORK AREAS JI 1234AA AS JUMP OUT FROM CURRENT AREA ALL SIGNED AREAS PARTICULAR WORK AREA SIGN IN TO ANOTHER WORK AREA C JXC JUMP MOVE TO WORK AREA B JMB JUMP DISPLAY JD REDISPLAY SIGN MESSAGE FOR THE DAY JB JO JO JOC SIGN OUT OF SPECIFIC WORK AREA JOB VIEW AIS MAIN MENU GG AIS PRODUCT ANNOUNCEMENTS IN AMADEUS GG NEWS INFORMATION ON AN AIRLINE FOR EX UL GG AIR UL AIRLINE LOCAL CONTACT NUMBERS GG AMA IN LCL USEFUL INFORMATION PAGES WITH I N AMADEUS GG AMA IN USE INFORMATION ON A PARTICULAR COUNTRY GG COU FR INFORMATION ON A SPECIFIC AIRPORT GG APT NRT INFORMATION ABOUT THE CONTACT NUMBERS OF AIRLINES IN ANOTHER COUNTRY PAGE MAINTAINED BY LH GG AIR LH GB 6 GGAIRLH is the default format for the Lufthansa system pages followed by the 2 letter country code and 6 is the default page for the airline contact numbers INFORMATION ABOUT THE CONTACT NUMBERS OF CONSULATES amp EMBASSIES IN ANOTHER COUNTRY PAGE MAINTAINED BY LH CURRENT WEATHER FORECAST FOR A CITY GG AIR LH GB O GGAIRLH is the
32. ING PLATFORM Amadeus online website for passenger travel information www checkmytrip com Amadeus online learning website more info available www alc amadeus com on GG AMA IN ALC Amadeus training registration site Click on the link for www amadeus co in Training Registration Live Chat is an interactive facility whereby an agent can connect to the Amadeus 24 7 Helpdesk by activating the Live chat option on his Amadeus Selling Platform command page screen The agent is immediately connected to one of the customer care agents at the Amadeus Help Desk thereby eliminating any phone costs or waiting times The Amadeus Learning City is an interactive online learning solution provided by Amadeus to its agents to help them enhance their skills and keep themselves updated Accessible anytime from anywhere the site encourages you to learn at your own pace Connect to http alc amadeus com and experience the joys of self learning Visit the GGAMAINALC page on the Amadeus system for more details Ol DO NOT USE FICTITIOUS PASSENGER NAMES OR SPECULATIVE SEGMENTS TO BLOCK SPACE 02 ENSURE PASSENGER NAMES ARE IDENTICAL TO TRAVEL DOCUMENTS AND PASSPORTS INCLUDING COMPLETE FIRST NAMES 03 DO NOT CANCEL AN HL WAITLIST SEGMENT AND REBOOK THE SAME FLIGHT AS HK CONFIRMED IN ONE TRANSACTION AS IT MAY CAUSE REJECT IN THE AIRLINE SYSTEM 04 DO NOT CANCEL AND REBOOK SEGMENTS FOR THE PURPOSE OF EXTENDING THE AIRLINE S TI
33. L PLS DAPO CNFM ASAP FORM OF IDENTIFICATION FOID SR FOID IB HK1 DL12345678 P1 Please refer to HE FOID for more details TO MANUALLY CREATE AN SSR FOR UMNR SRUMNR UMO6 where 6 the age of the UMNR TO CREATE THE SSR WHERE THERE ARE MULTIPLE UMNRS IN THE PNR SRUMNR UM06 07 08 TO SEE THE LIST FOR ALL THE SSR CODES HESSR 480 APIS PASSPORT INFORMATION SRDOCSBAHK1 P GBR 012345678 GBR 50JUN7 3 M 14APRO9 JOHNSON SIMON PAUL H P1 S3 where SR PRIMARY TRANSACTION CODE DOCS SSR CODE FOR APIS PRIMARY TRAVEL DOCUMENT BA AIRLINE CODE HK1 ACTION CODE AND NUMBER OF SERVICES REQUESTED MANDATORY P TRAVEL DOCUMENT TYPE GBR TRAVEL DOCUMENT ISSUING COUNTRY STATE USE THE THREE LETTER AIRIMP COUNTRY CODE GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE 17 SEND PASSENGER ITINERARIES IN CUSTOMIZED FORMAT THROUGH BIRD RES ITINERARY 12345678 TRAVEL DOCUMENT NUMBER UPTO 15 DIGITS INCLUDING SPACES GBR PASSENGER NATIONALITY IN THE THREE LETTER AIRIMP CODE 50 JUN 75 DATE OF BIRTH OF THE PASSENGER M GENDER OF THE PAX 14 APR 12 DATE OF EXPIRY OF THE PASSPORT JOHNSON LAST NAME OF THE PASSENGER SIMON FIRST NAME OF THE PASSENGER PAUL MIDDLE NAME OF THE PASSENGER IF ANY HK1 PASSPORT HOLDER INDICATOR P1 PASSENGER ASSOCIATION S3 SEGMENT ASSOCIATION Note The minimum information for the partial entry contains Full Name Date o
34. MADEUS A1 156 SECTOR 24 A2 GREENPARK AVENUE CI NEWDELHI ZP 110070 CO INDIA Where CY company Cl city CO country MAILING ADDRESS STRUCTURED FORMAT AM CY AMADEUS A1 156 SECTOR 24 A2 GREENPARK AVENUE CI NEWDELHI ZP 110070 CO INDIA Where CY company Cl city CO country Note The address in the customer profiles only goes in the structured format CREATE PROFILE FOR PAX 1 OF PNR PC 1 DISPLAY LIST OF ALL TRAVELLER PROFILES PLT DISPLAY LIST OF ALL COMPANY PROFILES PLC DISPLAY LIST OF ALL TRAVELLERS ASSOCIATED TO COMPANY BLUE STAR PLT BLUE STAR DISPLAY PROFILE 5 FROM LIST PD3 DISPLAY PROFILE FOLLOW UP LIST PLF DISPLAY MERGED PROFILE FOR THE SIGN IN JGU PMG B DEACTIVATE A PROFILE you need to be in profile mode DEACTIVATE PROFILE FROM LIST you need to be in profile mode LIST OF CANCELLED DEACTIVATED PROFILES Note Deactivated profiles remain in the system database for 30days within which time you can reactivate the profile if required Otherwise it gets permanently deactivated REACTIVATE A PROFILE you need to be in profile mode PR REACTIVATE PROFILE FROM LIST you need to be in profile mode PR 2 Note Profiles not used or retrieved in the last 2 years will be auto purged from the system GPROTOS JAN14 VER7 aAMaDEUS ADVANTAGE 42 CONTACT AMADEUS HELP DESK THROUGH LIVE CHAT SUPPORTED AS A SMART TAB IN AMADEUS SELL
35. ME LIMIT AS IT IS CONSIDERED A SYSTEM ABUSE BY CARRIER AND MAY RESULT IN A PNR CANCELLATION BY THE CARRIER 05 DO NOT OVERRIDE MINIMUM CONNECTING TIME WARNINGS GENERATED BY THE SYSTEM AT END TRANSACTION 06 DELETE DLJRATHER THAN CANCEL XE ALL INACTIVE SEGMENTS WITH STATUS CODES HX NO UC UN 07 ALWAYS ADVISE THE TICKET TIME LIMITS TO THE CARRIER THROUGH AN OSI MESSAGE 08 DO NOT INSERT DUPLICATE TICKET NUMBERS IN SSR OSI IF FA FH ELEMENT ALREADY EXIST 09 DO NOT MAKE ANY MODICATIONS TO A PNR IN THE SAME TRANSACTION AS A SPLIT ENSURE YOU HAVE RECEIVED THE RECORD LOCATOR IN THE NEW PNR AND ONLY THEN PROCEED FOR ANY MODIFICATIONS 10 DO NOT USE ANY OF THESE SPECIAL CHARACTERS OR SYMBOLS S IN AP OSI AND SSR FIELDS IN THE PNR THEY ARE NOT RECOGNIZED BY THE AIRLINE SYSTEMS HENCE THEY CAN BE REJECTED UPON TRANSMISSION 11 CONTACT NUMBERS SHOULD BE PUT IN THE OSI FIELD GPROTOS JAN14 VER7 aMAaDEUS ADVANTAGE 43 DOWNLOAD THE ONLINE QRG QRT from www amadeus co in 12 13 14 15 16 17 18 19 20 DO NOT RE USE AN INACTIVE PNR WHICH HAS EXPIRED OR HAS BEEN CANCELLED FOR ANY REASON INSTEAD OF THIS THE RPP ENTRY CAN BE USED TO COPY THE PASSENGER S DATA TO CREATE A NEW PNR USE THE DIRECT ACCESS AVAILABILITY DISPLAY TO BOOK A SEAT ON THE AIRLINE PARTICIPATING IN DIRECT ACCESS LEVEL DO NOT USE THE SB ENTRY TO REBOOK FLIGHTS ORIGINALLY BOOKED IN STANDARD ACCESS CANCEL AND REBOOK
36. N TO LIST RTO RETRIEVAL BY FLIGHT RTLH761 14SEPDELFRA SEN RETRIEVE PNR BY TICKET NUMBER contained in FA or SSR element RTTKT 016 1234567890 RETIEVING PNR REDISPLAY CURRENT PNR RT DISPLAY ONLY ITINERARY SEGMENTS RTI DISPLAY GENERAL FACTS INCLUDING OSI SSR RTG ELEMENTS DISPLAY REMARKS ONLY RTR DISPLAY PNR ELEMENTS RELATED TO FARE TICKETING RTF K I AND ITINERARY ONLY DISPLAY ELEMENTS FOR ONE PASSENGER ONLY RT P2 DISPLAY AIRLINE RECORD LOCATOR IN PNR RL DISPLAY AIRLINE RECORD LOCATOR IN NUMERIC RLN FORMAT DISPLAY NUMERIC RECORD LOCATOR WHILE RLN YBH22M RETRIEVE PNR BY NUMERIC RECORD LOCATOR RT 125456789012 RETRIEVE PNR ON WHICH EXTENDED SECURITY HAS BEEN RECEIVED RT DELI22123 SMITH where DELI22123 is the office that has extended the security DISPLAY FLIGHT INFORMATION FROM RETRIEVED PNR RTSVI3 Segment3 PNR RETRIEVE PNR FROM CUSTOMER PROFILE DISPLAY RTU RETRIEVE PNR FROM DISPLAYED E TICKET RECORD RT E DISPLAY ALL QUEUES WHERE PNR IS PLACED RTQ TO SYNCHRONISE THE AIR ASIA BOOKINGS RTLC RETRIEVAL OF THE PNR WITH NUMERIC RECORD RT1254569778 LOCATOR TO RETRIEVE THE NUMERIC RECORD LOACTOR IN THE RLN GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE 22 CHECK YOUR ITINERARY ONLINE ON www checkmytrip com TO RETIEVE THE NUMERIC RECORD LOCATOR WITH RLN ZSD3WS ALPHA NUMERIC RECORDLOCATOR TO RETIEVE THE ALPHA NUMERIC RECORDLOCATOR
37. O country GENERAL REMARK ELEMENT RM PAX WILL COLLECT TICKETS COPY CONFIDENTIAL REMARK RC PAX PAYS BY CCV133333553 1009 CORPORATE REMARK RX VIP PAX TAKE CARE S4 P1 ITINERARY REMARK RIR HAVE A PLEASANT FLIGHT ITINERARY REMARK PLACED AFTER PARTICULAR RIR COMPLIMENTARY CAR TRANSFER ON SEGMENT OF PNR ARRIVAL S4 OPTION ELEMENT FIELD automatic queue placement OP12DEC US VISA TO BE APPLIED to Q3 ADD OSI MESSAGE FOR CONTACT INFORMATION OS EK PAX DEL CTCH 57775777 ADD OSI MESSAGE FOR CIP PASSENGER OS EK PAX CIP MD ASIA TYRES P1 ADD OSI MESSAGE FOR TIME LIMIT OS EK TIMELIMIT 12DEC 1200HRS ADD OSI MESSAGE FOR ALL THE AIRLINES IN THE PNR OS YY PAX CTCH DEL 5191912 ADD OSI MESSAGE FOR MOBILE TRANSMISSION OS BA CTCM DEL 9818568529 GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE AMADEUS SELLING PLATFORM NOW AVAILABLE ON MOBILE 16 MEAL REQUEST SR AVML MEAL REQUEST WITH PASSENGER amp SEGMENT SR SFML P2 S4 5 SEAT REQUEST SEAT WISH ST A NON SMOKING AISLE ST W NON SMOKING WINDOW ST E EXIT ROW SEAT SPECIFIC SEAT NUMBER REQUEST ST 21A P2 FOLLOW UP ENTRY TO VIEW THE SEAT CHARCTERSTICS DETAILS RTSTR WHEELCHAIR REQUEST SRWCHR P3 S5 BASINETTE REQUEST SRBSCT P1 SSR MESSAGE WITH FREE FLOW TEXT Special Meal request SRSPML ANNIVERSARY CAKE P1 S7 Meet and assist request SRMAAS PAX WITH INFANT P2 Other services SROTHS U
38. R A COUNTRY FONTAX FR where FR is the country code TAX INFORMATION FOR A UNIQUE TAX CODE TAX XA TAX INFORMATION FOR A UNIQUE TAX CODE INA FQN TAX GB YO COUNTRY DISPLAY BOOKING CLASS INFORMATION BOOKING CODE INFORMATION FOR FARE WITH MULTIPLE FQS3 3 FARE COMPONENTS FARE QUOTE CLASS FOR A DIFFERENT AIRLINE FQS ACO DISPLAY ROUTING INFORMATION FOR FARE AT LINE 4 FQRA VIEW ROUTING INFORMATION WHERE THE FARE HAS FOR 2 1 MULTIPLE FARE COMPONENTS FARE QUOTE PRICING FOPDELPARZRHPARDEL FARE QUOTE PRICING WITH LON AS STOPOVER FOPDELZRHLHR PARDEL FARE QUOTE PRICING WITH ZRH AS TRANSIT AND PAR FOPDELZRHLHR PAR DEL AND LON AS STOPOVER FARE QUOTE PRICING THROUGH MASK FQPDELLHRJFK CDG DEL S FARE QUOTE PRICING FOR CHILD PASSENGER FQPDELPARZRH PARDEL RCH FARE QUOTE PRICING FOR INFANT PASSENGER FQPDELPARZRH PARDEL RIN FARE IMAGE FOR FARE ON LINE NUMBER 3 FQQ3 FARE QUOTE PRICING LOWEST FARE FQPDELLHRDEL L GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE DOWNLOAD THE ONLINE QRG QRT FROM www amadeus co in 31 FARE QUOTE PRICING ONLINE ON PARTICULAR AIRLINE FQPDELCDGDEL OAF FARE QUOTE PRICING WITH DATE AIRLINE AND CLASS FQPDEL ABA D12DEC CYLHR FARE QUOTE PRICING WITH SURFACE SEGMENT FQPDELBKKKUL SIN BKK DEL FARE QUOTE PRICING WITH SURFACE amp STOPOVER FQPDELBKKKUL SIN BKK DEL FARE QUOTE PRICING WITH TAX EXEMPT FT TAX
39. R7 AMaDEUS ADVANTAGE 32 BOOK INDIA LOW COST AIRLINES WITH BOOKING BUILDER SELECT THE FARE AT LINE 4 FOR PASSENGER 1 AND FXTO4 P1 05 P2 AT LINE 5 FOR PASSENGER 2 TO CREATE THE TSTS PRICE AS PER VALIDATING CARRIER FXP R VC BA VIEW THE STORED TST IN THE PNR TOT DELETE THE TST FROM THE PNR TTE OR TTE T1 VIEW THE DISPLAY FOR TST NUMBER 1 TQT T1 THIS ALLOWS YOU TO TARGET A SPECIFIC FARE WHILE PRICING AND IF THE FARE IS NOT APPLICABLE DISPLAYS THE REASON FOR THE PRICING FAILURE USE ITINERARY PRICING TO DIAGNOSE THE FARE FXX D F Y2RT BASIS Y2RT USE INFORMATIVE PRICING TO DIAGNOSE THE FARE FQPLONSINTYO S DF Y2RT BASIS Y2RT Note After doing the entry move down to view the diagnostic panel REBOOK TO THE LOWEST FARE AND DO NOT CREATE FXR A TST REBOOK TO THE LOWEST FARE AND CREATE A TST FXB DISPLAY A LIST OF LOWER FARES FXA SELECT A FARE AFTER FXA REBOOK AND CREATE A TST FXU2 SELECT A FARE AFTER FXA REBOOK AND DO NOT FXZ2 CREATE A TST DISPLAY THE LOWEST POSSIBLE FARE AND ADVISE FXL THE SEAT AVAILABILITY Note Do not use the automatic rebooking option for the airlines sold on standard access There are 4 types of access levels that Amadeus provides for Hotel companies The level of access is indicated in the availability display in the space between the hotel chain code and the hotel name GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE AMADEUS SELLIN
40. RRIER SOLHCFRABOM OPEN SEGMENT FOR A SPECIFIC DATE SOLHC24DECFRABOM OPEN SEGMENT WITH NO CARRIER SPECIFICATION SOYYCFRABOM INSERT SURFACE SEGMENT TO INDICATE BREAK IN SI ARNK SEGMENT CONTINUITY INSERT FLIGHT SEGMENT FOR INFORMATION ONLY SISV219Y20MAYJEDISTHK1 0815 1645 ADD GHOST SEGMENT INTO PNR SSSQ401Y20DECDELSINGK1 YKABH where YKABH is the airline record locator GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE REGISTER FOR TRAINING ONLINE ON www amadeus co in CHECK IF THE AIRLINE USES AMADEUS FREQUENT FLYER DATABASE GG PCA XX where XX carrier code PNR CREATION FROM FREQUENT FLYER NUMBER This entry works for airlines using Amadeus Frequent Flyer Database FFAAF 01254509876 DISPLAY FREQUENT FLYER NAME FROM AIRLINE DATABASE This entry works for airlines using Amadeus Frequent Flyer Database FFDAF 01254509876 ADD FREQUENT FLIER NUMBER INTO PNR FFNAF 01234509876 P1 CHECK FREQUENT FLIER AGREEMENTS FOR BA VFFD BA PASS KL FREQUENT FLIER NUMBER TO PARTNER CARRIERS NW AND UK AS WELL FFNAF 01234509876 KLAY SW FREQUENT FLIER THROUGH SSR SR FQTV BA FF22115 SET UP A READ ONLY SECURITY on the retrieved PNR ES DELI22155 R SET UP A READ AND WRITE SECURITY on the retrieved PNR ES DELI22154 B SET UP READ AND TICKET SECURITY ES DELI22154 T DISPLAY PNR EXTENDED SECURITY AGREEMENT on the retrieved PNR ESD CANCEL
41. THAN ORIGINAL RRN DP7 BOOKING COPY PNR FOR 3 DAYS EARLIER THAN ORIGINAL RRN DM3 GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE USE FARE DIAGNOSTIC TO TARGET SPECIFIC FARES HE FARE DIAGNOSTIC COPY FOR SPECIFIC SEGMENTS ONLY RRN S2 6 COPY PNR WITH DIFFERENT DATE ON PARTICULAR RRN S5D12SEP SEGMENT COPY PNR AND CHANGE CLASS OF SERVICE RRN CY COPY PNR TO CREATE LINKED AXR RRA COPY PASSENGER DATA ONLY RRP P2 COPY PNR AND CHANGE CLASS OF SERIVICE FOR A RRN S2CY S3CJ SPECIFIC SEGMENT COPY ITINERARY SEGMENTS ONLY RRI TO SEE THE LIST OF PNR HISTORY DISPLAY OPTIONS HE RH FOR A LIST OF PNR HISTORY CODES REFER TO HE RH HERH 148 and then GP CODE DISPLAY PNR HISTORY RH DISPLAY PARTIAL PNR HISTORY FOR AIR SEGMENTS RHA ONLY DISPLAY HISTORY OF GENERAL FACTS SSR OSI RHG RETRIEVE SEGMENT HISTORY SEGMENT 1 RHS1 DISPLAY QUEUE HISTORY RHQ DISPLAY PNR HISTORY WITH QUEUE HISTORY RH ALL RECALL PURGED PNR BY AMADEUS RECORD LOCATOR RPD RLCA123B4 03JULO9 any date between PNR creation and PNR purge RECALL PURGED PNR BY FLIGHT DATE SEGMENT RPD AF7708 16JULO9 flight date Note The purged amadeus pnr data can be retrieved for past 3 years MULTI LIST PNR RETRIEVAL MULTI LIST FOR WAITLIST SEGMENTS LP TG316 12FEB DELBKK LP W TG316 12FEB DELBKK Note For a list of Search Option codes go to HE LP and then GPLP2 PLACE LIST ON QUEUE
42. ZKUL AAK 2 TO CHANGE THE DISPLAY TO TICKETLESS DISPLAY ACW1 B1 where first 1 is the line number and second 1 is the number of seats 3 TO SELL THE SEATS FROM THE TICKETLESS DISPLAY SS1V1 4 PNR CREATION WITH MANDATORY ELEMENTS a Name Element NM1WILLIAMS ANNIE MS b Phone Element AP PAX CTC DEL 91 9865621231 c E Mail Address APE AWIILLIAMS BINGO COM d Ticketing Element TKOK e Pricing the PNR through FXP entry FXP View the stored fare TQT f Form of Payment Either Credit Shell or Credit Card FPAG FPCCVI4111111111111111 1212 CV123 HOLDER NAME g End the transaction and retrieve the PNR RFAGENT ER 5 10 SYNCHRONISE THE AIR ASIA BOOKINGS RTLC Note Once the PNR is saved the FOP in the PNR gets utilized PRICING ENTRIES FXP Entry is used to store the fare in the PNR TQT entry can be used for the breakup of fare and taxes POINTS TO REMEMBER Air Asia accepts point to point and round trip bookings No waitlist bookings are done for Air Asia Passenger needs to pay for the excess baggage charges at the airport directly GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE USE AMADEUS QUEUES TO WORK MORE EFFICIENTLY 21 RETRIEVAL BY PNR RT QVH1AS RETRIEVAL BY SURNAME RT SINGH RETRIEVAL BY SURNAME AND INITIAL RT SINGH J RETRIEVAL OF ACTIVE PNRS ONLY RT SINGH J A RETRIEVE PNR AT LINE 4 OF LIST RT4 RETUR
43. aMdaDEUS Quick Reference Guide Trianing and Support Ie aMAaDEUS ADVANTAGE CONTENTS SIGN IN amp SIGN OUT AIS PAGES OFFICE BRIEFING PAGE HELP TIMATIC CRYPTIC COMMANDS ENCODE DECODE DATE AND TIME CONVERSIONS MATHEMATICAL CALCULATIONS AVAILABILITY SCROLLING ENTRIES DUAL CITY PAIR AVAILABILITY SCROLLING IN DUAL CITY PAIR AVAILABILITY DIRECT ACCESS TIME TABLE ENTRIES SCHEDULE ENTRIES AVAILABILITY CHANGE ENTRIES EXPLANATION OF AMADEUS ACCESS LEVELS STATUS CODE SEEN AT SELL TIME FLIGHT INFORMATION MINIMUM CONNECTING TIME DISPLAY CONNECTION POINTS SEGMENT SELL MANDATORY PNR ELEMENTS NAME ELEMENT PHONE FIELD TICKETING ARRANGEMENT O O O WO O O O N ND C MA MM Ui e e Pa KR BR QN GN N N N O O O aMAaDEUS ADVANTAGE REFERENCE END TRANSACTION OPTIONAL ELEMENTS OTHER SERVICE INFORMATION SPECIAL SERVICE REQUEST APIS TRAVEL DETAILS APIS PASSPORT INFORMATION WITH PARTIAL DATA APIS VISA INFORMATION APIS ADDRESS INFORMATION ADVANCE SEATING THROUGH SEAT MAP OPEN SEGMENT INFORMATION SEGMENT GHOST SEGMENT FREQUENT FLYER NUMBER EXTENDED SECURITY TICKET NUMBER TRANSMISSION WORKFLOW TO CREATE TICKETLESS AIRLINE BOOKING PRICING ENTRIES POINTS TO REMEMBER PNR RETRIEVAL amp DISPLAY PNR CLAIM PNR MODIFICATIONS PNR AND ITINERARY PRINTING SPLIT BOOKINGS HANDLING NON HOMOGENEOUS PNR CONDITION COPY PNR PNR HISTORY PNR RECALL ENTRIES
44. age of the UMNR SELLING SEATS FOR A UMNR FOR A DUAL CITY PAIR SS1C1 UM6 11 UM6 where 6 is the age of the UMNR WHEN THERE IS MORE THAN ONE UMNR IN THE SAME SS2C3 UM5 7 PNR GPROTOS JAN14 VER7 aMAaDEUS ADVANTAGE 14 MAXIMISE YOUR EFFICIENCY WITH SIX WORK AREAS SPACE SELLING FOR STRETCHER PASSENGER FOM SS1Y1 ST AVAILIBILITY eg LH airline NAME ELEMENT HE NM BASIC ENTRY NMIROY ASHOK MR COMMON SURNAME NM2SEN RAHUL MR JAYA MRS DIFFERENT SURNAME NMISEN JAYA MS 1SETH RADHA MS ACCOMPANIED INFANT NMISINGH NISHA MRS INF ANU O2FEBO9 INFANT WITH DIFFERENT SURNAME NMISINGH NISHA MRS INFSEN ALKA 06JUNO9 CHILD PASSENGER NM1JAIN RADHA MISS CHD O6APRO3 INFANT WITH A SEAT NM1BROWN JANE INS NAME ELEMENT FOR A STRETCHER PASSENGER NMILEWIS JOHN MR IDSTCR Note 1 SSR element automatically generates with the child s and infant s name and age If the infant s DOB is not provided the system will take the PNR creation date as the infant s DOB Note 2 Do not use the Child CHD passenger type in the name when booking an unaccompanied minor CONTACT INFORMATION AS PER OFFICE PROFILE AP ENTER CONTACT INFORMATION AP BOM CTCH45644455 CTCB646446 CTCT45665657 ENTER MOBILE NUMBER APM DEL 9818568329 ENTER E MAIL ADDRESS APE ABC YAHOO COM Remember to transmit the data in the phone field to the airline under OSI as well TICKETING IN ORDER TKOK TICKETING TIME
45. c rates for Rack Rate Non negotiated rates Corporate Rates Weekend Rates Lowest Unrestricted Rates Promotional Search Rates The BAR is guaranteed by the hotel chain In the event of a rate discrepancy contact the hotel chain provider directly HOTEL COMPANY AIS PAGES DISPLAY GG HTL UI where UI is the chain code HOTEL COMPANY HELP PAGES HE HTL RD HELP ON HOTEL DISPLAY CODES HE HTL CODES DECODE SPECIAL RATE CODE WKD DNN WKD ENCODE A HOTEL CHAIN DNH TAJ DECODE A HOTEL CHAIN CODE DNH HL INFORMATION ABOUT THE NET TRANS GG HTL NET TRANS INFORMATION ABOUT THE TIDS PROGRAM GG TIDS aMaDEUS ADVANTAGE 34 CREATE TRAVELER PROFILES THROUGH PROFILE CREATOR HOTEL LOCATION LIST DISPLAY FOR A CITY CODE HL PAR HOTEL LOCATION LIST FOR A CITY CODE WITH AREA HL HKG AR D CO UI AND CHAIN CODE SPECIFIED HOTEL LIST WITH DISTANCE FROM CITY OR POR HLNCE DI 8K HOTEL LIST FROM PNR SEGMENT HL S3 HOTEL LIST FOR ALL PROPERTIES OF A PARTICULAR HL TJ IN CHAIN IN A PARTICULAR COUNTRY for all Taj hotels in India HOTEL AVAILABILITY FOR 3 NIGHTS HA ZRH O7DEC 3 HOTEL AVAILABILITY WITH CHECK OUT DATE HA ZRH O7DEC 10DEC HOTEL AVAILABILITY WITH AREA amp CURRENCY HA LON 10JUL 4 AR D FC INR HOTEL AVAILABILITY FROM SEGMENTS OF PNR HA S3 HOTEL AVAILABILITY OCCUPANCY ALL STATUS HA DEL 14JUL 2 RT 2 ST ALL TYPES HOTEL AVAILABILITY WITH TRANSPORTATION TYPE HAPAR12DEC
46. class Ex MK QF SA VS Note The segment status that is displayed at segment sell time reflects the type of access used by the airline HOLDING CONFIRMED AMADEUS ACCESS ACCESS SELL HN HOLDING NEED AMADEUS ACCESS ACCESS SELL HL WAITLISTED AMADEUS ACCESS ACCESS SELL LK HOLDING CONFIRMED DIRECT ACCESS NK HOLDING CONFIRMED DIRECT ACCESS PENDING RECORD LOCATOR RETURN SS SOLD ACCESS UPDATE STANDARD ACCESS NN NEED SEGMENT ON REQUEST In newly sold extended air segments before end of transaction additional status codes are used list below After end of transaction these codes are changed to HK HN or HL DK CONFIRMED AMADEUS ACCESS ACCESS SELL DN ON REQUEST AMADEUS ACCESS ACCESS SELL DW WAITLISTED AMADEUS ACCESS ACCESS SELL DISPLAY FLIGHT INFORMATION BY FLIGHT NUMBER DO TG774 23DEC BKKLAX DATE AND SECTOR DISPLAY FLIGHT INFORMATION FROM A PNR SEGMENT DO 2 where 2 is the segment No of PNR or OR AVAILABILITY the line no of availability display DISPLAY FLIGHT INFORMATION FROM A DIRECT DO 21 ACCESS DISPLAY Note On the cryptic screen if you right click on the highlighted flight number you can see the DO information DISPLAY MINIMUM CONNECTING TIME FOR CITY DM FRA DISPLAY MCT FOR INTER AIRPORT CONNECTION DM LHR LGW GPROTOS JAN14 VER7 aAMaDEUS ADVANTAGE 13 ENHANCE YOUR PRODUCTIVITY WITH AMADEUS COPY PNR
47. f Birth Gender The system error will be created when the above information is not provided where SR PRIMARY TRANSACTION CODE DOCO SSR CODE MANDATORY BA AIRLINE CODE HK1 ACTION CODE AND NUMBER OF SERVICES REQUESTED MANDATORY MANCHESTER GBR PASSENGER PLACE OF BIRTH V TRAVEL DOCUMENT TYPE 17517323 VISA NUMBER LONDON GBR VISA PLACE OF ISSUE 18 JAN 10 DATE OF ISSUE FOR VISA USA COUNTRY STATE WHERE THE VISA APPLIES P1 PASSENGER ASSOCIATION S5 SEGMENT ASSOCIATION GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE 18 USE FARE DIAGNOSTIC TO TARGET SPECIFIC FARES HE FARE DIAGNOSTIC where SR PRIMARY TRANSACTION CODE DOCA SSR CODE MANDATORY BA AIRLINE CODE HK1 ACTION CODE AND NUMBER OF SERVICES REQUESTED MANDATORY D TYPE OF DESTINATION D FOR DESTINATION amp R FOR RESIDENCE USA COUNTRY OPTIONAL 301 PARK AVENUE ADDRESS DETAILS NEW YORK CITY OPTIONAL NY STATE PROVINCE COUNTRY AS FREE TEXT OPTIONAL 10022 ZIP CODE POSTAL CODE P1 PASSENGER ASSOCIATION S3 SEGMENT ASSOCIATION Note 1 Use MI to signify male infant and for female infant Note 2 For 3 letter nationality codes refer to DC COUNTRY CODE or DC COUNTRY NAME Example DC IN OR DC INDIA DISPLAY SEAT MAP FOR FLIGHT DETAILS SMLH761 C OSSEPDELFRA DISPLAY SEAT MAP FOR A PNR SEGMENT 4 SM4 OPEN SEGMENT FOR A SPECIFIC CA
48. ion the segment is modified but not rebooked Which options are Critical and which are Non critical varies from company to company To see which options are critical for a company see HE HOTEL XX where XX Company code The following options cannot be modified for Hotel Complete Access Plus chains RO RT SR For Standard Access bookings any change causes the old segment to be cancelled and a new one to be booked You cannot modify or cancel a hotel segment if the guest has already checked in or if it is a past date segment TO CHANGE CHECK IN DATE 5 DT 9MAY TO CHANGE CHECK OUT DATE 5 DD 29MAY TO DELETE SEGMENT DATA ENTER THE OPTION 5 SI IDENTIFIER WITHOUT UPDATE TEXT GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE CHECK YOUR ITINERARY ONLINE ON www checkmytrip com 38 TO CANCEL A CONFIRMED HOTEL SEGMENT XE 3 Check the cancellation policy in RTSVCH display before cancelling the segment Note In the hotel supports Interactive cancellation a cancellation number is returned by the hotel provider and is appended to the hotel segment immediately A remark with confirmation and cancellation number remains appended in the PNR on EOT To see if the hotel chain supports Interactive Cancellation check HE HTL XX TO DELETE AN INACTIVE SEGMENT TO ACCEPT ALL STATUS CHANGES ON THE RETRIEVED PNR DL3 ERK or ETK REMOVE ARRIVAL INFORMATION 6 ARR There are 3 types of access that Amade
49. last seat availability of the airline on a secondary display Seats sold on this real time link carry a LK status code The airline may have the record locator return option supported It is important that the sell entry be made within 3 minutes of accessing the direct access display STANDARD ACCESS Schedules are updated on a weekly basis When you book a seat on a standard access airline the airline may revert with the confirmation or rejection of sale within 12 hours If the airline supports Record Return option its own record locator is appended to the PNR Seats sold are in SS status code AMADEUS TICKETLESS ACCESS Amadeus Ticketless Access is a new type of access that enables end users to get availability and schedules from the low cost carriers in the Amadeus principal displays Ticketless Airlines are identified by a in the Access indicator field and by the letter Y in the Ticketless Access field of the carrier s GG PCA page For more information refer to HE TLA Ex AK GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE 12 DISPLAY AND PRINT PASSENGER LISTS THROUGH LP LPO ENTRIES Related Topics AMADEUS LAST SEAT AVAILABILITY A Slash indicator displayed before the INDICATOR Departure PLACED BEFORE THE DEPARTURE CITY city indicates that the seat count you see is obtained in real time from the airline s inventory The seat count shown for a class is the true number of seats left in that
50. to an ATL The OPC element is used to track the ticketing time limit to initiate automatic cancellation of ATL associated segments and to queue place the PNR after cancellation The que catagory associated with Automated Ticketing Timelimit is Queue 1 and Catagory 7 and 8 AIRLINE OFFICES CAN ADD AN OPQ OPTION ELEMENT TO THE PNR SO THAT ON A SPECIFIED DATE THE PNR IS PLACED ON THE QUEUE OF A DESIGNATED OFFICE THE OPQ ELEMENT CAN ONLY BE ENTERED BY AUTHORIZED ATO CTOS IF YOU ENTER AN OPQ ELEMENT THE PNR WILL BE SENT TO THE QUEUE PLANNER OF THE DESIGNATED OFFICE AT END OF TRANSACTION ON THE SCHEDULED DATE DURING THE NIGHTLY FILE MAINTENANCE PROCESS THE PNR WILL BE PLACED ON THE QUEUE OF THE DESIGNATED OFFICE GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE 27 AMADEUS LCC SMART IS AN EASY TO USE SMART TAB BASED GRAPHICAL INTERFACE FOR BOOKING SELECT LOW COST CARRIERS AMADEUS E MAIL TO REGISTER THE TERMINAL FOR THE FIRST TIME FOR WM PNR SEND ITINERARY MAIL Perform this entery on retrieved IEP EML ABC YAHOO COM FROM APE ELEMENT OF THE PNR SEND ITINERARY MAIL USING CONTACT INFORMATION IEP EMLA SEND FREE FLOW TEXT EMAIL WMP ctrl enter EML ABC YAHOO COM ctrl enter FREE FLOW TEXT ctrl enter LLLL SEND enter ADDRESSES SEND FREE FLOW TEXT EMAIL TO MULTIPLE EMAIL WMP ctrl enter EML ABC YAHOO COM ctrl enter EML XYZ YAHOO COM ctrl enter
51. us provides for car companies The level of access is indicated in the availability display in the space between the car chain code and the car company name Complete Access Plus Seamless The availability information is directly obtained from the providers system The bookings are also sent via a high speed link at sell time Represented by a sign in the availability display Complete Access Bookings are sent via a dedicated high speed communication link at sell time The car company returns a confirmation number and other data within 4 8 seconds after segment sell Represented by a in the availability display Standard Access The booking is sent to the car company via a teletype link The confirmation number is returned after End of Transaction Represented by a blank space inthe availability display DECODE A CAR COMPANY CODE DNC ZE ENCODE A CAR COMPANY DNC BUDGET CAR COMPANY AIS PAGES GG CAR ZI where ZI is the chain code CAR COMPANY AIS PAGE FOR SPECIFIC CITY GG CAR Zl FRA CAR COMPANY HELP PAGES HE CAR SX HELP ON CAR DISPLAY CODES HE CAR CODES or GP COD HELP PAGE ON CAR CLASSIFICATION CODES CG DISPLAY LIST OF EQUIPMENT CODES FOR CAR COMPANY CE CO ZD DECODE CAR EQUPMENT CODE CE PHN DISPLAY CAR LIST FOR HERTZ CAR RENTALS CL MAD CO ZE GPROTOS JAN14 VER7 aMaDEUS ADVANTAGE 39 AMADEUS SELLING PLATFORM THE WORLD S MOST USED RETAIL

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