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User`s Guide

1. Media Type Size Borderless a5 ided paper paper rear paper printing printing cassette 1 cassette 2 feed slot Plain paper 2 A3 27 5 mm 27 5 mm v B4 27 5 mm 27 5 mm y Legal 27 5 mm 27 5 mm 4 Letter 27 5 mm 27 5 mm v A4 27 5 mm 27 5 mm 3 4 B5 27 5 mm 27 5 mm v A5 27 5 mm 2 V A6 27 5 mm s User defined 1 1 v Thick paper 4 A3 s i B4 Legal Letter A4 s B5 A5 gt A6 User defined Envelope 10 10 DL 10 z C6 10 E C4 10 Epson Bright A4 2003 2003 v White Ink Jet Paper Epson Photo A3 80 Quality Ink Jet Paper A3 80 z A4 80 28 User s Guide Paper and Media Handling Loading capacity sheets or height Borderless 2 sided Mediatype Size paper paper rear paper printing printing cassette 1 cassette 2 feed slot Epson Matte A3 20 y gt Paper Heavyweight A3 20 4 A4 20 J Epson Premium A3 20 E 4 Glossy Photo Paper A3 20 A A4 20 V 10x15cm 4x6 20 A in 13x18cm 5x7 20 4 in 16 9 wide size 20 v 102 x 181 mm Epson Premium A3 20 x v Semigloss Photo Paper A3 20 z V A4 20 J 10x15cm 4x6 20 4 in Epson Ultra A4 20 4 Glossy Photo Paper 10x15cm 4x6 20 A in 13x18cm 5x7 20 4 in Epson Photo A4 20 V
2. Copies 1 n E Collate Reverse Order Quiet Mode off Show Settings E Print Preview E Job Arranger Lite Reset Defaults Ink Levels jc a Click the Main tab Select the appropriate Paper Source setting Select the appropriate Document Size setting You can also define a custom paper size For details see the online help EJ E3 a 52 Use r s Guide Printing Check Borderless to print borderless photos Selecting Paper on page 27 If you want to control the amount of the image that extends beyond the edges of the paper click the Settings button select Auto Expand as the Method of Enlargement and then adjust the Amount of Enlargement slider Select Portrait tall or Landscape wide to change the orientation of your print Note Select Landscape when printing on envelopes Select the appropriate Paper Type setting gt Paper type settings from the printer driver on page 32 Note Print quality is automatically adjusted for the selected Paper Type Select the appropriate Quality setting Note If you are printing high density data on plain paper letterhead or preprinted paper select Standard Vivid to make your printout vivid Click OK to close the printer settings window Note To make changes to advanced settings refer to the relevant section Print you
3. 158 Store Fax DataciicccesissiciscescssisGescevsesesdacaveateose doscesovsaessdotscaneede 92 107 SUD JO CEs H 109 Supply Status Sheets scsccscscccesescscescssvessvsdescsscccstivensecsvisvesasiuceesdausets 110 System Administration 110 System Administration Settings sse 111 System requirements 209
4. An ink error is indicated after you replace the cartridge ee eee Other Problem a ai 3 d REGERE Printing plain papers quietly The memory card is not recognized Rear paper feed slot is removed Only for WF 7610 Series WF 7620 Series Troubleshooting for Scanning Problems Indicated by Messages on the LCD Screen or Status Light liess Problems When Starting aScan How to unblock Epson Event Manager Using the Automatic Document Feeder ADF Using scanning software other than Epson Scan driver ss eae ee RPE EERE RES ae ARS Problems When Feeding Paper The paper gets dirty 000 Multiple sheets of paper are fed The paper jams in the Automatic Document Feeder ADF 0 0 cc eee ee eee Problems With Scanning Time Problems With Scanned Images Scan quality is unsatisfactory The scanning area or direction is unsatisfactory cles Other Problems Less Rn Its Scanning quietly 0 000000 Problems Remain After Trying All Solutions User s Guide Contents Troubleshooting for Faxing Cannot send and receive fax 189 No dial tone detected error occurs 189 Memory full error occurs 190 Quality problems llle 190 In sent ax s vom Rr ERR RR 190 In received faxes llle 190 Ot
5. Note Screen shots of the printer driver windows in this User s Guide are from Windows 7 From Windows applications Click Print or Print Setup on the File menu In the window that appears click Printer Setup Options Preferences or Properties Depending on your application you may need to click one or a combination of these buttons From the desktop D Windows 8 and Server 2012 Select Desktop Settings charm and Control Panel Then select Devices and Printers from the Hardware and Sound category Right click on the product or press and hold the product and select Printing preferences Q4 Windows 7 and Server 2008 R2 Click the start button select Devices and Printers Then right click the product and select Printing preferences L4 Windows Vista and Server 2008 Click the start button select Control Panel and then select Printer from the Hardware and Sound category Then select the product and then click Select printing preferences L Windows XP and Server 2003 Click Start Control Panel Printers and Other Hardware then Printers and Faxes Select the product then click Printing Preferences on the File menu 50 User s Guide Printing From the shortcut icon on the taskbar Right click the product icon on the taskbar then select Printer Settings To add a shortcut icon to the Windows taskbar first access the printer driver from the desktop as described above Next click the Maintenance tab
6. Basic printing Follow the steps below to print from your computer Ifyou cannot change some of the printer driver settings they may have been locked by the administrator Contact your administrator or a power user for assistance 51 User s Guide Printing Note LJ The screen shots in this manual may vary depending on the model J Before you print load paper properly Loading Paper into the Paper Cassette on page 33 Loading Envelopes into the Paper Cassette on page 36 Loading Paper and Envelopes into the Rear Paper Feed Slot on page 39 LI Refer to the section below for the printable area Printable area on page 194 LP After completing the settings print one test copy and examine the results before printing an entire job Basic product settings for Windows Open the file you want to print 2 Access the printer settings Accessing the printer driver for Windows on page 50 Add Remove Presets Document Size Letter 8 1 2 x 11in Printing Presets Paper Source Auto Select B sj Document Fast Document Standard Quality Document High Quality Eo Document 2 Sided EE Document 2 Up Z Document 2 Sided with 2 Up Quality Standard Document Fast Grayscale Color Color Grayscal Document Grayscale 2 Sided Printing Off X Settings Print Density Multi Page off v Page Order
7. Header See Step 5 and 6 of the following section Using the Fax Setting Wizard on page 84 Direct Dialing Restrictions Security Settings Select On to disable the manual entry of recipient s fax numbers allowing the operator to select recipients only from the Contacts List or sent history Select Enter Twice to require the operator to enter the fax number twice to prevent a mistake Confirm Address List Select On to display a recipient confirmation screen be fore the transmission is started Inbox Password Settings Select to password protect the Inbox to restrict users from viewing received faxes To change the password select Change To delete the password and cancel pass word protection select Reset Backup Data Auto Clear Select On to automatically erase sent or received faxes that are stored in the product s non volatile memory Clear Backup Data Completely erases sent or received faxes that are stored in the product s non volatile memory If you give the product to someone else or dispose of it run this func tion in advance Check Fax Connection Checks the status of your fax connection See Step 11 in the following section Using the Fax Setting Wizard on page 84 Fax Setting Wizard Using the Fax Setting Wizard on page 84 115 User s Guide Menu List of Control Panel Menu Settings and Description Universal Print Settings
8. With the output tray extension extended WF 7620 Series Dimensions Storage Width 567 mm 22 3 inches Depth 486 mm 19 1 inches Height 418 mm 16 5 inches Printing Width 567 mm 22 3 inches Depth 817 mm 32 2 inches Height 418 mm 16 5 inches Weight Approx 21 7 kg 47 8 Ib without the ink cartridges and the power cord With the output tray extension extended WF 3620 Series Dimensions Storage Width 449 mm 17 7 inches Depth 417 mm 16 4 inches Height 243 mm 9 6 inches Printing Width 449 mm 17 7 inches Depth 560 mm 22 0 inches Height 243 mm 9 6 inches Weight Approx 9 7 kg 21 4 Ib without the ink cartridges and the power cord With the output tray extension extended WF 3640 Series 198 User s Guide Product Information Dimensions Storage Width 449 mm 17 7 inches Depth 427 mm 16 8 inches Height 308 mm 12 1 inches Printing Width 449 mm 17 7 inches Depth 563 mm 22 2 inches Height 308 mm 12 1 inches Weight Approx 11 5 kg 25 4 Ib without the ink cartridges and the power cord With the output tray extension extended Electrical WF 7610 Series 100 240 V Model Input voltage range 90 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 1 0 to 0 6 A Power consumpti
9. Heavyweight Epson Premium A4 20 5 y Glossy Photo Paper 10x15cm 4x6 20 4 in 13x18cm 5x7 20 4 in 16 9 wide size 20 4 gt 30 User s Guide Paper and Media Handling Loading capacity sheets or height Borderless 2 sided Media Type Size paper paper rear paper printing printing cassette 1 cassette 2 feed slot Epson Premium A4 20 1 V gt Semigloss Photo Paper 10x15cm 4x6 20 4 in Epson Ultra A4 20 1 v Glossy Photo Paper 10x15cm 4x6 20 5 4 in 13x18cm 5x7 20 4 in Epson Photo A4 20 z 1 V Paper Glossy 10x15cm 4x6 20 4 in 13x18 cm 5x7 20 4 in 1 Paper cassette 2 may not be available depending on the product 2Plain paper is defined as paper with a weight of 64 g m 17 Ib to 90 g m 24 Ib This includes preprinted paper letterhead colored paper and recycled paper 3The loading capacity for manual 2 sided printing is 1 sheet AThe loading capacity for manual 2 sided printing is 30 sheets 5 Legal and A5 size paper are not available for automatic 2 sided printing These sizes are for manual 2 sided printing only 6 Thick paper is defined as paper with a weight of 91 g m 25 Ib to 256 g m 68 Ib Note The availability of paper varies by location Paper type settings on the LCD screen The product automatically adjusts itself for the type of pape
10. Make the necessary copy settings Select Settings to make more detailed settings OOS F3 LJ Note T Press Preview to preview the copy results before you start copying 1 You can save your copy settings as a preset Presets on page 116 Press one of the buttons to set the color mode and then start copying Copy Mode Menu List Refer to the section below for the Copy mode menu list gt Copy Mode on page 105 47 User s Guide Printing Printing Printing from the Control Panel Follow the steps below to print from the control panel without using a computer You can print data from a memory card or an external USB device Printing a JPEG file E E3 F3 fw EJ F3 E Load paper gt Loading Paper into the Paper Cassette on page 33 Loading Paper and Envelopes into the Rear Paper Feed Slot on page 39 Insert a memory device Inserting a Memory Card on page 44 Select Memory Device from the Home menu Select JPEG Note D Ifyou have more than 999 images on your memory device images are automatically divided into groups and the group selection screen is displayed Select the group that contains the image you want to print Images are sorted by the date they were taken D To select another group select the menu as shown below Memory Device gt JPEG gt Options gt Select Group Select the image you want to print Enter the number of prints b
11. Paper Glossy 10x15cm 4x6 20 4 in 13x18cm 5x7 20 4 in 1 Paper cassette 2 may not be available depending on the product 2Plain paper is defined as paper with a weight of 64 g m 17 Ib to 90 g m 24 Ib This includes preprinted paper letterhead colored paper and recycled paper Make sure you are using long grain paper If you are not sure what type of paper you are using consult the paper packaging or the manufacturer to check the paper specifications 3The loading capacity for manual 2 sided printing is 30 sheets AThick paper is defined as paper with a weight of 91 g m 25 Ib to 256 g m 68 Ib 29 User s Guide WF 3620 Series WF 3640 Series Paper and Media Handling Loading capacity sheets or height 102 x 181 mm Media Type Size Borderless 2 sided yp paper paper rear paper printing printing cassette 1 cassette 2 feed slot Plain Paper Legal 303 303 gt Letter 27 5 mm 27 5 mm y A4 27 5 mm 27 5 mm V B5 27 5 mm 27 5 mm v A5 27 5 mm AE A6 27 5 mm 4 User defined 1 1 v Thick paper Legal 3 E i Letter 7 F A4 2 B5 A5 User defined Envelope 10 10 DL 10 5 s C6 10 C4 Epson Bright A4 200 4 2004 v White Ink Jet Paper Epson Photo A4 80 Quality Ink Jet Paper Epson Matte A4 20 V Paper
12. Receiving a fax by polling on page 98 Polling Send Sending a fax on demand fax polling on page 92 Store Fax Data Sending a stored fax on page 92 Fax Report gt Printing a fax report manually on page 101 Scan Mode Note 1 Depending on the product the Scan to Network Folder FTP and Scan to Email functions may not be supported See the following section for more details Available Features on page 8 T Setting item may varies depending on the menu 107 User s Guide Scan to Memory Device Menu List of Control Panel Menu Settings and Description Format Select the file format for the scanned image When you select TIFF Multi Page the image is scanned in monochrome Settings See the Scan to Email menu list Scan to Network Folder FTP Menu Settings and Description Location Communication Mode Select the communication mode Location Specify the folder path for saving the scanned data User Name Enter a user name for the specified folder Password Enter a password for the specified folder Connection Mode Select the connection mode Port Number Enter a port number Format Select the file format for the scanned image When you select TIFF Multi Page the image is scanned in monochrome Menu File Settings Enter the prefix for the file name in Filename Prefix Basic Settings See the Scan to Email me
13. Troubleshooting for Scanning 14 Adjust the Threshold setting Office Mode Select Black amp White as the Image Type setting and then try adjusting the Threshold setting Professional Mode Select Black amp White from the Image type Make the appropriate Image Option setting and then try adjusting the Threshold setting 1 Increase the resolution setting Characters are not recognized correctly when converted into editable text OCR Place the document so that it is straight on the scanner glass If the document is skewed it may not be recognized correctly Ripple patterns appear in your scanned image A ripple or cross hatch pattern known as moir may appear in a scanned image of a printed document _ When you are using the scanner glass displace your original document Qd Select the Descreening as the image quality setting L Try changing the Resolution setting Uneven color smears dots or straight lines appear in your image You may need to clean the interior ofthe product gt Cleaning the Product on page 139 The scanning area or direction is unsatisfactory The edges of your original are not scanned L Ifyouare scanning using the button or using normal preview in Professional Mode move the document or photo 6mm 0 2inch away from the horizontal and vertical edges of the scanner glass to avoid Qj Ifyou are scanning using the button or using normal preview move the document or photo
14. 95 114 ln e m M 101 107 Fax Send Settings tentes tetendit tienes 107 Fax Setting Wizard Zsto o iter tir Dares 84 115 BAX ip e M pessE ste 113 Fax Speed imde ite trees irte els 115 File Settings 108 File Sharing 111 Filename Prefix d 106 Fit to page printing eene tnnt 60 Fix Photo 1e orit e ep d i HR e tiere e 106 Fix Red Eyevissssissscoccsetsnssecasesconscetcecsvetsacacevsedscovabenienssanesescseivessaions 106 HOT alt seid P 108 109 Forwarding Report iurc terret tr trenta 114 G Google Cloud Print Services sse 112 Google Cloud Print Status see 110 H Head cleaning COMPO Panel c 136 Ma OS KX A 135 WTO d 135 H ad r cs a E E HERREN anraranete 115 Header Footet printing i tete testen teet teet 64 Help lo A 203 Epson Event Manager sese 79 Epson S6an semet tiet tritam re testis eee pec 79 Horizontal Alignment 110 Horizontal bandihg i8 ie rnnt ioter cote esk 173 Icons for each mode lei P Image Adjustment ttt tetet ettet sonis cersis Image Adjustments sse 207 Inbox Password Settings sse 115 Incorrect characters iieri esaia 175 Initialize Ink BK printing BK printing in Mac BK printing in WindoW
15. Click the Main tab and make suitable settings Select plain papers or Envelope as the Paper Type setting Select the Grayscale as the Color setting Click OK to close the printer settings window SOS nag 126 User s Guide 8 Print your file Replacing Ink Cartridges EPSON Status Monitor 3 is displayed on your computer screen again Click Print in Black to print with black ink For Mac OS X Follow the steps below to continue printing temporarily with black ink If printing can not be resumed click the product icon in the Dock If an error message is displayed prompting you to cancel the print job click Delete and follow the steps below to reprint the document with black ink eoo XXXXXXX Series 1 Job 9J 0 dm Hold Job Info Pause Printer Supply Levels Printer Setup Printing document pdf Color cartridge s need to be replaced You can delete the print job and reprint in black c rc ar 2s printing using the following conditions Select Permit temporary black printing Select ARRI Applications gt System Preferences gt Print amp Fax or Print amp Scan gt Options amp Supplies gt Driver Then select On as the Permit temporary black printing Choose the following Status Name Sent Completed Printing document pdf Today 9 00 Note If the error stating that a color ink cartridge is expended originates with another computer on the network you may need to cancel the print
16. Output Settings Fax Output Outputting received faxes on page 95 Auto Select whether large received faxes are reduced in size Reduction to fit on the paper size in the selected paper cassette or printed at their original size on multiple sheets Auto Select On to rotate a landscape oriented incoming fax Rotation A5 B5 or A4 size so that it is printed on the correct paper size if you have loaded the following paper sizes in the paper cassettes For products with one cassette A5 For products with two cassettes A4 and A5 B4andB5 or A3 and A4 These combinations are only available for the WF 7620 Series Collation Select On to print received faxes from the last page Stack print in descending order so that the printed docu ments are stacked in the correct page order When the product is running low on memory this option may not be available Print Select a time period to stop automatic printing of faxes Suspend or reports during that time Received faxes are saved in Time the product s memory Make sure there is enough free memory before using this function Forwarding Select whether to print a report each time after a re Report ceived fax is forwarded By default the product only prints a report when an error occurs Attach Image to Report Select On Large Image or On Small Image to print the Transmission Report with an image ofthe first page ofthe document Images of colorfaxes or monochrome faxe
17. may not be possible Install all ink cartridges otherwise you cannot print 121 User s Guide Replacing Ink Cartridges When color ink is expended and black ink still remains you can continue printing temporarily with black ink only For more information refer to Temporary Printing with Black Ink When Color Ink Cartridges are Expended on page 125 If an ink cartridge is running low prepare a new ink cartridge Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package You must remove the yellow tape from the cartridge before installing it otherwise print quality may decline or you may not be able to print After bringing an ink cartridge inside from a cold storage site allow it to warm up at room temperature for at least three hours before using it Store ink cartridges in a cool dark place Store ink cartridges with their labels facing upward Do not store cartridges upside down You cannot use the cartridges that came with your product for the replacement Ink Cartridge Specifications d ad Epson recommends using the ink cartridge before the date printed on the package The ink cartridges packaged with your product are partly used during initial setup In order to produce high quality printouts the print head in your product will be fully charged with ink This one off process consumes a quantity of ink and therefore these cartridges may print fewer p
18. MO drive 1 3 GB Hard disk drive 2 TB USB Flash drive Formatted in FAT FAT32 or exFAT External storage devices that are powered via USB are not recommended Use only external storage devices with independent AC power sources Photo data file format DCF Design rule for Camera File system version 1 0 or 2 0 compliant Photo data stored in digital cameras with built in memory are not supported JPEG with the Exif Version 2 3 standard TIFF 6 0 compliant images as below RGB full color image non compression Binary image non compression or CCITT encoding 202 User s Guide Where To Get Help Where To Get Help Technical Support Web Site If you need further help visit the Epson support website shown below Select your country or region and go to the support section of your local Epson website The latest drivers FAQs manuals or other downloadables are also available from the site http support epson net http www epson eu Support Europe If your Epson product is not operating properly and you cannot solve the problem contact Epson support services for assistance Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation contact Epson support services for assistance If Epson support for your area is not listed below contact the de
19. Note Close the rear paper feed slot after you use the product to protect the product from dust LI Usea soft dry clean cloth to clean the touchscreen Do not use liquid or chemical cleaners L1 Usea soft dry clean cloth to clean the surface of the scanner glass If straight lines appear in the printout or the scanned data clean the small scanner glass on the left carefully LI Ifthe glass surface is stained with grease or some other hard to remove material use a small amount of glass cleaner and a soft cloth to remove it Wipe off all remaining liquid 1 Do not press the surface of the scanner glass with any force Qj Becareful not to scratch or damage the surface ofthe scanner glass and do not use a hard or abrasive brush to clean it A damaged glass surface can decrease the scan quality 139 User s Guide Maintaining Your Product and Software L4 Open the ADF cover and use a soft dry clean cloth to clean the roller and the interior of the ADF Cleaning the interior of the product If your printouts are stained with ink follow the steps below to clean the roller inside the product Caution Be careful not to touch the parts inside the product i Important a Be careful to keep water away from the electronic components I Do not spray the inside of the product with lubricants D Unsuitable oils can damage the mechanism Contact your dealer or a qualified service person if lubri
20. Q Thumbnail preview displays your previewed image s as thumbnail s Epson Scan automatically locates the edges of your scan area applies automatic exposure settings to the image s and rotates the image s if necessary Note 1 Some of the settings that you change after previewing an image are reset if you change the preview mode 1 Depending on your document type and the Epson Scan mode you are using you may not be able to change the preview type D Ifyou preview image s without the Preview dialog displayed image s are displayed in the default preview mode If you preview with the Preview dialog displayed image s are displayed in the preview mode that was displayed just before previewing 1 To resize the Preview window click and drag the corner of the Preview window Ld See the Help for more details on Epson Scan Creating a marquee A marquee is a moving dotted line that appears on the edges of your preview image to indicate the scan area Do one of the following to draw a marquee 77 User s Guide Scanning 14 To draw the marquee manually position the pointer in the area where you want to place the corner of your marquee and click Drag the cross hairs over the image to the opposite corner of the desired scan area Qj To draw the marquee automatically click the auto locate icon You can only use this icon when you are viewing a normal preview and you only have one document on the scanner glass
21. System Administration Settings The administrator can lock the control panel to prevent unintended changes from being made To lock the control panel select the menus shown as below then enter the password Setup Admin Settings Lock Setting The password is required when using the following functions _1 Entering the System Administration settings in Setup mode Qj Entering the Eco Mode from the Home menu HQ Adding deleting and editing the Preset settings and the contact list The password set in Lock Setting is also necessary when making settings in Epson WebConfig or EpsonNet Config Note If you forget your password contact your dealer Menu Settings and Description Printer Settings Paper Source Settings A4 Letter Auto Switching Make the paper settings for A4 and Letter When A4 or Letter size paper is selected for printing and there is no paper source set for the selected paper size the printout is output using an alternate paper size Letter for A4 or A4 for Letter Auto Select Settings Select On to feed from the paper source containing paper that matches your paper settings Only for products with two paper cassettes Error Notice Paper Size Select On to display an error message Notice when the paper size and type settings made for each cassette and the copy Paper Type print settings made in each mode do Notice not match Auto Error Solver Select On to
22. These settings are available when printing data without the printer driver Top Offset Left Offset Adjusts the top or left margin Top Offset in Back Left Offset in Back Adjusts the top or left margin for the back of the page when performing double sided printing Check Paper Width Select Onto checkthe paper width before printing This prevents printing beyond the edges of the paper when the paper size settings are wrong but may reduce the printing speed Dry Time Select the drying time when performing double sided printing Skip Blank Page Select On to skip blank pages automatically Eco Mode On You can adjust the time before power management is applied Any in crease will affect the product s energy efficiency Please consider the en Off vironment before making any change Select On to enable all of the fol lowing Eco Mode functions Configure Sleep Timer Specify the length of the time until the LCD panel turns black LCD Adjusts the brightness of the LCD panel Brightness 2 Sided Select On to make double sided copying the default Copy setting Restore Default Settings Resets the selected settings to their defaults This function is only supported by the WF 7610 Series WF 7620 Series Contacts gt Making Contact List Settings on page 102 Presets You can save frequently used copy scan and fax settings asa preset Destination informa
23. _1 To draw the marquee at a specified size type in a new width and height in the Document Size setting L For best results and image exposure make sure all sides of the marquee are located inside the preview image Do not include any areas around the preview image in the marquee Adjusting a marquee You can move the marquee and adjust its size If you are viewing a normal preview you can create multiple marquees up to 50 on each image to scan different image areas as separate scan files To move the marquee position your cursor inside the marquee The pointer becomes a hand Click and drag the marquee to the desired location 1 To resize the marquee position your cursor over the edge or corner of the marquee The pointer becomes a straight or angled double arrow Click and drag the edge or corner to the desired size To create additional marquees of the same size click this icon To delete a marquee click inside the marquee and click this icon To activate all marquees click this icon Note L4 To restrict the movement of the marquee to vertical or horizontal only hold down the Shift key as you move the marquee L4 To restrict the size of the marquee to the current proportions hold down the Shift key as you resize the marquee Qd Ifyou draw multiple marquees make sure you click All in the Preview window before you scan Otherwise only the area inside the last marquee you drew will be
24. selecting this function press Settings and then select an appropriate setting in Scan Order Document Size Select the document size to be copied Zoom Select the amount of enlargement or reduction Paper Source Select the paper source that you want to use When you select Auto paper is fed automatically according to the paper settings that are required each time you load paper in the paper cassette 2 Sided Select double sided layout When you select 1 gt 2 Sided or 2 gt 1 Sided press Advanced and select the binding edge Document Orientation Select the document orientation Quality Select the document type Density Set the density Expansion Select the amount of expansion when Borderless is selected as the Layout setting Remove Shadow Select On to erase the shadows that appear in the center of a document when copying a book or that appear around a document when copying thick paper Remove Punch Holes Select On to erase the binding holes on a document Collate Copy Select On to print multiple copies of multi page document in order and sort them into sets 105 User s Guide Menu List of Control Panel Menu Settings and Description Dry Time Select the drying time when copying on both sides of paper This function is only supported by the WF 7610 Series WF 7620 Series Memory Device Mode Note Setting item may varies d
25. 141 User s Guide Maintaining Your Product and Software For WF 7610 Series WF 7620 Series Open the rear cover 1 Note If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water Put the used maintenance box in the plastic bag provided with the replacement box and dispose ofit properly 142 User s Guide Maintaining Your Product and Software Note Do not tilt the used maintenance box until after it is sealed in the plastic bag 6 Insert the maintenance box into place as far as it will go For WF 7610 Series WF 7620 Series Close the rear cover 1 Maintenance box replacement is complete Transporting the Product If you move the product some distance you need to prepare it for transportation in its original box or one ofa similar size Gy Important d When storing or transporting the product avoid tilting it placing it vertically or turning it upside down otherwise ink may leak D Leave the ink cartridges installed Removing the cartridges can dry out the print head and may prevent the product from printing Make sure the product is off Open the scanner unit 143 User s Guide Maintaining Your Product and Software Make sure the print head is in the home position on the right Close the scanner unit slowly Unplug its power code and disconnect all other cables from the pro
26. AND WITHOUT WARRANTY OF ANY KIND EXPRESS IMPLIED OR OTHERWISE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Microsoft Windows and Windows Vista are registered trademarks of Microsoft Corporation Apple Macintosh Mac OS and OS X are trademarks of Apple Inc registered in the U S and other countries AirPrint is a trademark of Apple Inc Google Cloud Print isa registered trademark of Google Inc Adobe Adobe Reader Acrobat and Photoshop are trademarks of Adobe systems Incorporated which may be registered in certain jurisdictions General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks 2013 Seiko Epson Corporation All rights reserved The contents of this manual and the specifications of this product are subject to change without notice User s Guide Contents Contents Copyright and Trademarks Copyright and Trademarks 2 Introduction Where to
27. Handling Slide the edge guides to the edges ofthe envelopes and check that the envelopes are not sticking out from the end of the cassette Note Even if you do not feel a click slide the edge guides to the edges of the envelopes 6 For WF 7610 Series WF 7620 Series Put the paper cassette cover back on 38 User s Guide Paper and Media Handling Note When you insert the paper cassette the screen for making paper size and paper type settings is automatically displayed Make sure the paper settings match the paper you have loaded 8 Slide out the output tray and raise the stopper Note 1 The thickness of envelopes and their ability to fold vary widely If the total thickness of the stack of envelopes exceeds 10mm press down on the envelopes to flatten them before loading If print quality declines when a stack of envelopes is loaded load one envelope at a time 1 Do not use envelopes that are curled or folded Qd Flatten the envelope and the flaps before loading Gj ea 1 Flatten the leading edge of the envelope before loading L Avoid using envelopes that are too thin as they may curl during printing 1 Align the edges of the envelopes before loading Loading Paper and Envelopes into the Rear Paper Feed Slot Follow the steps below to load paper and envelopes into the rear paper feed slot Note T Send your job before loading paper into the rear pape
28. Maintenance Box Service Life XXXX Update Note Q The graphic displays the ink cartridge status when EPSON Status Monitor was first opened To update the ink cartridge status click Update D The ink levels displayed are an approximate indication Using the control panel Press i on the control panel Select Printer Information Note 1 The ink levels displayed are an approximate indication D The status icon on the right of the LCD screen indicates the status of the maintenance box 124 User s Guide Replacing Ink Cartridges Temporary Printing with Black Ink When Color Ink Cartridges are Expended When color inkis expended and black ink still remains you can continue printing for a short time using only blackink However you should replace the expended ink cartridge s as soon as possible See the following section to continue printing temporarily with black ink Note The actual amount of time will vary depending on the usage conditions images printed print settings and frequency of use For Windows Note for Windows This function is available only when EPSON Status Monitor 3 is enabled To enable the status monitor access the printer driver and click the Maintenance tab followed by the Extended Settings button In the Extended Settings window check the Enable EPSON Status Monitor 3 check box Follow the steps below to continue printing temporari
29. Scale to fit paper size for Destination Paper Size in the Paper Handling pane and select the desired paper size from the pop up menu Check the other settings and print Pages per Sheet printing Lets you use the printer driver to print two or four pages on a single sheet of paper Note This feature may not be available at some settings 61 User s Guide Printing Product settings for Windows Access the printer settings Accessing the printer driver for Windows on page 50 Select 2 Up or 4 Up as Multi Page in the Main tab Click Page Order and make the appropriate settings 4 Check the other settings and print Product settings for Mac OS X 1 Access the Print dialog box Accessing the printer driver for Mac OS X on page 51 Select the desired number of Pages per Sheet and the Layout Direction page order in the Layout pane Check the other settings and print Anti Copy Pattern printing for Windows Only This function allows you to print a document as a copy protected document When you try to copy a copy protected document the string that you added as the anti copy pattern is printed several times on the document Note This feature may not be available at some settings 1 Access the printer settings Accessing the printer driver for Windows on page 50 62 User s Guide Printing Click Watermark Features on the More Options tab and then select an Anti Copy
30. call an outside line The default Line Type setting is PSTN Public Switched Telephone Network which is a standard phone line similar to the one in your home Enter Setup mode from the Home menu 85 User s Guide Faxing Select System Administration Select Fax Settings Select Basic Settings Select Line Type Select PBX Select Use or Do Not Use on the Access Code screen If you select Use go to the next step Enter an external access code in the Access Code field a ES E3 EJ E3 F3 L3 Note When connecting to a PBX phone system we recommend making the access code setting first After you have made the setting enter hash instead of the actual external access code when entering an outside fax number or storing it in the contact list The product automatically replaces the with the set code when dialing Compared to entering an actual code using may help avoid connection problems Setting the number of rings to answer If you have connected an external answering machine and selected to receive faxes automatically make sure the Rings to Answer setting is correct Important The Rings to Answer setting indicates the number of rings that must occur before the product automatically receives a fax If the connected answering machine is set to pick up on the fourth ring you should set the product to pick up on the fifth ring or later Otherwise the answering machine cannot receive voic
31. directive 1999 5 EC EN300 328 EN301 489 1 EN301 489 17 TBR21 EN60950 1 For European users We Seiko Epson Corporation hereby declare that the equipment Models C441C C481D and C481E are in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC For use only in Ireland UK Austria Germany Liechtenstein Switzerland France Belgium Luxemburg Netherlands Italy Portugal Spain Denmark Finland Norway Sweden Iceland Cyprus Greece Slovenia Malta Bulgaria Czech Estonia Hungary Latvia Lithuania Poland Romania and Slovakia 201 User s Guide Product Information Epson can not accept responsibility for any failure to satisfy the protection requirements resulting a non recommended modification of the products CE Australian model EMC AS NZS CISPR22 Class B Epson hereby declares that the equipment Models C441C C481D and C481E are in compliance with the essential requirements and other relevant provisions of AS NZS4268 Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product Interface Hi Speed USB Device Class for computers Hi Speed USB for Mass storage class for external storage Epson cannot guarantee the operation of externally connected devices External USB device Devices The maximum capacities
32. eT printing documents sse tn 51 Restore Default Settings eene 116 funerum 110 RESCOHUQUNOD EODYUIEuRco tasti Nd Rp S Io etre eee renee een ener ene 106 Rings to AnSWeT ener nente 86 113 Time Difference rtt teme eie rete tete 112 Top Offset z acies etel a e REEL Hyg 116 S Top Offset in Back ssvisesseccsssscccssesccosssssenssnscaiosetensevesesscvesedshacenssttes 116 Trademarks aser RERO EIER ANE SIDEEREERUteERNUSoRE eu 2 Safety information s sscscsscsassssccseasssessessssessocessesssastsscvsssesessanssesesoiceans 11 E E RMNNUN n Save Failure Data voniose nena E rte Re BS X ROC A ee Scan Skip Blank Page EDRR E nase 71 U SCAM ALCA m 109 Scan quality problems 185 Universal Print Settings eese 116 Scan Reportisscscssscssssscassacccsossacooasisonnssscvassacesesncessssssscsvceeasscoes 108 109 Usage History Sheet ii ireineinitsrrni esisiini 110 MED m 113 USB Scan to a folder nnne 68 sunl jM n 202 Scan to an email eerie tentia tk tra tenete etie o pen ben 68 User Default SEtings occae toiture piii tin d 113 ern 44 UserName Scanning software bundle software eerte tentent tette 79 Security Settings 115 V Select Group 106 Select Images 106 Vertical Alignment eissien 110 Send Fax Later utet E toi RE 107 Send Settings acies et escsetcavccesesseesesteccseseasdesseavece
33. fax failed to send because the recipient machine did not respond ask the recipient if the fax machine is operating If you still cannot send the fax the cause may be the time taken for the recipient machine to pick up the call After dialing the product waits for 50 seconds for the recipient machine to respond and if the machine does not respond it cancels the transmission To solve this problem add pauses after the fax number by entering a hyphen One hyphen causes the product to pause for three seconds No dial tone detected error occurs If you are connecting the product to a PBX Private Branch Exchange phone line or a Terminal Adapter change the Line Type setting to PBX Setting the line type on page 85 Ifyou still cannot senda fax change the Dial Tone Detection setting to Off However doing so may drop the first digit of a fax number and send the fax to the wrong number gt Setup gt System Administration gt Fax Settings gt Basic Settings gt Dial Tone Detection 189 User s Guide Troubleshooting for Faxing Memory full error occurs L Ifyour product is set to save received faxes in the Inbox delete received faxes you have already seen or print the fax L Ifyour product is set to save received faxes on a computer or an external storage device turn on the computer or connect the device to save the faxes to the computer or device L Ifan error occurs because of a paper jam or expended ink cartridge
34. icon then select the folder in which you want to save your files Note Ifyou haveset a volume label it is displayed as the drive name If you have not set the volume label removable disk is displayed as the drive name on Windows XP and Server 2003 150 User s Guide Transferring Data Using an External Storage Device n Selectthe folder on your computer s hard drive that contains the files you want to copy Then select the filesand drag them to the folder on your storage device Important For Mac OS X users When you remove the storage device always drag the removable disk icon on your desktop into the trash before you remove the storage device or you may lose data on it 151 User s Guide Error Indicators Error Indicators Error Messages on the Control Panel This section explains the meaning of messages displayed on the LCD screen You can also check errors on the Status Menu by pressing i gt Status Menu on page 25 Messages Solutions Paper Jam gt Paper Jams on page 159 Printer error Turn the power off and on again For details see your documentation Turn the product off and then back on Make sure that no paper is stillin the product If the error still appears contact Epson Support Maintenance box is at the end of its service life You need to replace it Replace the maintenance box gt Replacing Maintenance Box on pag
35. job at the product For Mac OS X 10 8 Click the button and ifan error message appears click OK Follow the steps bellow to reprint the document with black ink 000 EPSON XXXXX 1 Job Ot Pause Settings Color cartridge s need to be rep place the expended cartridge s readme aaa ES SS ES ES ES ES ES SE SB ES SB ES SBS SB EY 127 User s Guide ARON C ES F3 DJ Replacing Ink Cartridges Open System Preferences click Print amp Scan Mac OS X 10 8 or 10 7 or Print amp Fax Mac OS X 10 6 or 10 5 and select the product from the Printers list Next click Options amp Supplies and then Driver Select On for Permit temporary black printing Load plain paper or envelope Access the Print dialog box Accessing the printer driver for Mac OS X on page 51 Click the Show Details button for Mac OS X 10 7 or the W button for Mac OS X 10 6 or 10 5 to extend this dialog box Select the product you are using as the Printer setting and then make suitable settings Select Print Settings from the pop up menu Select plain papers or Envelope as the Media Type setting Select the Grayscale check box Click Print to close the Print dialog box Conserving Black Ink When the Cartridge Is Low For Windows Only Note for Windows This function is available only when EPSON Status Monitor 3 is enabled To enable the status monitor access the printer driver and click the Maintenance tab follow
36. on page 139 Incorrect or missing colors d ua For Windows clear the Grayscale setting in the Main window in your printer driver For Mac OS X clear the Grayscale setting in Print Settings in the Print dialog box in your printer driver Adjust the color settings in your application or in your printer driver settings For Windows check the More Options window For Mac OS X check the Color Options dialog box from the Print dialog box Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result gt Checking the Print Head Nozzles on page 133 If you have just replaced an ink cartridge make sure the date on the box Ifyou have not used the product for along time Epson recommends replacing the ink cartridges Replacing an ink cartridge on page 129 Try to use genuine Epson ink cartridges and paper recommended by Epson Blurry or smeared print d d Try to use genuine Epson ink cartridges and paper recommended by Epson Make sure the productis ona flat stable surface that extends beyond the base in all directions The product will not operate properly if it is tilted Make sure your paper is not damaged dirty or too old Make sure your paper is dry and the printable side the whiter or glossier side is face up in the rear paper feed slot Make sure your paper is dry and the printable side the whiter or glossier side is face down in the paper casset
37. or IEEE 802 11b g depending on location of purchase 2Complies with WPA2 with support for WPA WPA2 Personal 3 You can use the product in a Wi Fi Direct and Simple AP mode even if you connect it to an Ethernet network AThe connected device should comply with IEEE802 3az Memory card Compatible memory Memory Stick Duo cards Memory Stick PRO Duo Memory Stick PRO HG Duo Memory Stick Micro MagicGate Memory Stick Duo SDXC SDHC SD miniSDHC miniSD microSDXC microSDHC microSD Media format DCF DCF Design rule for Camera File system version 1 0 or 2 0 compliant All card types standard version compliant Voltage Requirements 3 3v Adapter required Photo data specifications File format JPEG with the Exif Version 2 3 standard The following TIFF 6 0 compliant images RGB full color images not compressed Binary images not compressed or CCITT encoded Image size 80 x 80 pixels to 10200 x 10200 pixels File size Up to 2 GB Number of files JPEG Up to 9990 TIFF Up to 999 197 User s Guide Mechanical WF 7610 Series Product Information Dimensions Storage Width 567 mm 22 3 inches Depth 486 mm 19 1 inches Height 340 mm 13 4 inches Printing Width 567 mm 22 3 inches Depth 817 mm 32 2 inches Height 340 mm 13 4 inches Weight Approx 18 5 kg 40 8 Ib without the ink cartridges and the power cord
38. product shortcut icon on your Windows taskbar To add a shortcut icon to the taskbar see the following section gt From the shortcut icon on the taskbar on page 51 4 Open the printer driver click the Maintenance tab then click the EPSON Status Monitor 3 button A graphic displays the ink cartridge status tus Monit EPSON Sta EPSON Itis ready to print P f Technical Support Ink Levels Black Cyan Magenta Yellow XXXX XXXX XXXX XXXX Information Maintenance Box Service Life XXXX Note 1 IfEPSON Status Monitor 3 does not appear access the printer driver and click the Maintenance tab and then the Extended Settings button In the Extended Settings window check the Enable EPSON Status Monitor 3 check box 1 Depending on current settings the simplified status monitor may be displayed Click the Details button to display the window above 4 The ink levels displayed are an approximate indication For Mac OS X You can check the ink cartridge status using EPSON Status Monitor Follow the steps below 1 Access the Epson Printer Utility 4 Accessing the printer driver for Mac OS X on page 51 123 User s Guide Replacing Ink Cartridges Click the EPSON Status Monitor icon The EPSON Status Monitor appears eo0 Epson Printer Utility 4 k Buy Epson Ink EPSON epson xxx bi EPSON Status Monitor Black Magenta Yellow Cyan Ink Levels
39. space available to Reduce the number of documents savethe scanned datain the destination storage 333 The destination could not be found becausethe Select the destination again destination information has been changed before sending the scanned data 334 An error occurred while sending the scanned data 341 A communication error has occurred Make sure the product is connected to the computer or network correctly For details see the Network Guide When you are using Scan to Computer make sure you have installed Epson Event Manager Installing the software on page 146 155 User s Guide Troubleshooting for Printing Copying Troubleshooting for Printing Copying Diagnosing the Problem Troubleshooting product problems is best handled in two steps first diagnose the problem then apply likely solutions until the problem is fixed The information that you need to diagnose and solve most common problems is provided by online problem solving the control panel or the status monitor Refer to the appropriate section below If you have a specific problem relating to print quality a printing problem not related to print quality or a paper feeding problem or if the product does not print at all refer to the appropriate section To solve a problem you may need to cancel printing Canceling printing on page 55 156 User s Guide Troubleshooting for Printing Copying Checking product status If a p
40. still some torn pieces of paper inside the product even after clearing the paper jam Paper Setup Select the paper size and paper type you loaded in each paper source This menu is displayed each time you load paper in the paper cassette Print Status Sheet Configuration Status Sheet Prints a sheet showing the current printer settings Supply Status Sheet Prints a sheet showing information about consumables Usage History Sheet Prints a sheet showing the history of the printer s usage Network Status Wi Fi Network Status Wi Fi Direct Status You can see the current network settings and print a network status sheet Email Server Status You can see the current email server settings Epson Connect Status Google Cloud Print Status You can check whether your printer is registered or connected to Epson Connect or Google Cloud Print service Using Epson Connect Service on page 10 Admin Settings Admin Password You can register change or reset the password to lock the control panel to prevent unintended changes made by using the control panel Lock Setting Select On to lock the control panel using the password registered in Admin Password System Administration s System Administration Settings on page 111 This function is only supported by the WF 7610 Series WF 7620 Series 110 User s Guide Menu List of Control Panel
41. such as loading paper and placing a document A document is placed on the Automatic Document Feeder ADF One or more ink cartridges are running low on ink or the maintenance box is nearly full Press to open the Status Menu select Printer Information and then check the status of the consumables Indicates that one or more ink cartridges are expended or the maintenance box is full Press i to open the Status Menu select Printer Information and then check the status of the consumables Indicates that unread or unprinted fax data is stored in the product Indicates the fax memory usage Indicates the fax memory is full Delete received faxes you have already read or printed Checking received faxes in the Inbox on page 100 If you have made settings to save received faxes on a computer or an external memory device turn on the computer or connect the device to the product Indicates that a Wi Fi or an Ethernet connection is being processed Indicates that an Ethernet connection has been established ea Indicates that there is no Ethernet connection 23 User s Guide Getting to Know Your Product Icons Description Indicates that there is no Wi Fi connection Indicates that a Wi Fi network error has occurred or the productis searching for a connection Indicates that a Wi Fi connection has been established The number of bars indicates the connection
42. telephone companies the service name differs by company allows you to have several phone numbers on one phone line Each number is assigned a different ring pattern You can use one number for voice calls and another for fax calls Select the ring pattern assigned to fax calls in DRD Setting LJ Depending on the region On and Off are displayed as the DRD Setting options Select On to use the distinctive ring feature D Ifyou select On or one of the ring patterns other than All Receive Mode is automatically set to Auto D You can change the DRD Setting later Access the menu as shown below Setup System Administration Fax Settings Receive Settings DRD 84 User s Guide Faxing 8 On the Receive Mode Setting screen select Yes if you have connected an external telephone or answering machine to the product and then go to the next step If you select No Receive Mode is automatically set to Auto Go to Step 10 Important When no external telephone is connected to the product Receive Mode must be set to Auto otherwise you cannot receive faxes E On the next Receive Mode Setting screen select Yes to receive faxes automatically Select No to receive faxes manually Note D When you have connected an external answering machine and select to receive faxes automatically make sure the Rings to Answer setting is correct gt Setting the number of rings to answer on page 86 D Ifyou selec
43. that are standing by are shown in the list Select the job that you want to cancel Press Cancel For Windows Note You cannot cancel a print job that has been completely sent to the product In this case cancel the print job by using the product Access the EPSON Status Monitor 3 gt For Windows on page 157 Click the Print Queue button The Windows Spooler appears Right click on the job you want to cancel and then select Cancel For Mac OS X Follow the steps below to cancel a print job Note Ifyou have sent a print job from a Mac OS X 10 6 or 10 5 8 through the network you may not be able to cancel printing from the computer Press Q on the product s control panel to cancel a print job To solve this problem see the online Network Guide Click your product icon in the Dock In the Document Name list select the document which is printing 56 User s Guide Printing Click the Delete button to cancel the print job l EPSON XXXX 1 Job Printing Untitled m Copy 49 of 100 Page 1 of 1 Sheet 49 of 100 For Mac OS X 10 8 Click the button to cancel the print job eoo 4 EPSON XXXXXX 1 Job Qe uu Lj Pause Settings Scanner Untitled OUS CS CC COOL C C9 9 AAAS SS SS POF Printir l fo rinte Other Options Printing photos the easy way Epson Easy Photo Print lets you lay out and print digital images on various types of p
44. which allows you to view them first and print only when needed You can also make settings to forward received faxes automatically Follow the instructions below to change the settings Note The Lock Setting function in the Admin Settings menu allows an administrator to password protect the settings from being changed gt System Administration Settings on page 111 Enter Setup mode from the Home menu E Select System Administration Select Fax Settings Select Output Settings Check the current settings displayed on the LCD screen and press Settings to change the settings Select one all or combination of the options referring to the following explanations Select Fax Output Save to Inbox Select to save received faxes in the product s memory If you only select this option received faxes are not automatically printed You can view the faxes on the LCD screen and print if needed Viewing received faxes on the LCD screen on page 97 Important Delete faxes after you print or view them to prevent the memory from becoming full When the memory is full the product cannot receive or send faxes 95 User s Guide Faxing LJ Save to Computer To enable this option use Epson FAX Utility on the computer connected to the product Saving received faxes on a computer on page 99 Received faxes are saved in a specified folder on the computer in PDF format After you have co
45. 0 254XL 252XL 252XL 252XL M Zealand 252 252 252 252 WF 3640 252XL 252XL 252XL 252XL WF 7621 WF 3621 188 188 188 188 Note Not all cartridges are available in all regions Color Black Cyan Magenta Yellow Cartridge life For best results use up ink cartridge within six months of opening the package Temperature Storage 20 to 40 C 4 to 104 F 1 month at 40 C 104 F Freezing 12 C 10 4 F Ink thaws and is usable after approximately 3 hours at 25 C 77 F Maintenance Box Your can use the following maintenance box with this product 118 User s Guide Ink Cartridge and Consumable Information Part number Maintenance Box T6711 119 User s Guide Replacing Ink Cartridges Replacing Ink Cartridges Ink Cartridge Safety Instructions Precautions and Specifications Safety instructions Observe the following when handling the ink cartridges L Keep ink cartridges out of the reach of children L Be careful when you handle used ink cartridges as there may be some ink around the ink supply port If ink gets on your skin wash the area thoroughly with soap and water If ink gets into your eyes flush them immediately with water If discomfort or vision problems continue after a thorough flushing see a doctor immediately If ink gets into your mouth spit it out immediately and see a doctor right away L1 Do not remove or tea
46. 03 Click Start and select Control Panel n Do one of the following Windows8 Windows 7 Vista Server 2012 and Server 2008 Select Uninstall a program from the Programs category Windows XP Double click the Add or Remove Programs icon Windows Server 2003 Click the Add or Remove Programs icon Select the software you want to uninstall such as your product s driver and the application from the list displayed 146 User s Guide 8 Maintaining Your Product and Software Do one of the following Windows 8 Windows 7 Server 2012 and Server 2008 Select Uninstall Change or Uninstall Windows Vista Click Uninstall Change or Uninstall and then click Continue in the User Account Control window Windows XP and Server 2003 Click Change Remove or Remove Note If you chose to uninstall your product s printer driver in step 5 select the icon for your product and then click OK When the confirmation window appears click Yes or Next Follow the on screen instructions In some cases a message may appear to prompt you to restart your computer If so make sure I want to restart my computer now is selected and click Finish For Mac OS X a a Note To uninstall your software you need to download the Uninstaller Access the site at http www epson com Next select the support section of your local Epson Web site To uninstall applications you must log on to a Computer Administrator
47. 3 gt Vertical banding or misalignment on page 173 172 User s Guide Troubleshooting for Printing Copying gt Incorrect or missing colors on page 174 gt Blurry or smeared print on page 174 Horizontal banding d d Make sure the printable side the whiter or glossier side of the paper is face up in the rear paper feed slot Make sure the printable side the whiter or glossier side of the paper is face down in the paper cassette Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result gt Checking the Print Head Nozzles on page 133 If the problem does not improve run the Print Head Alignment utility Aligning the Print Head on page 136 For best results use up ink cartridge within six months of opening the package Try to use genuine Epson ink cartridges Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product Selecting Paper on page 27 If a moire cross hatch pattern appears on your copy change the Zoom setting in the LCD menu or shift the position of your original If there is problem with copy quality clean the surface of the scanner glass gt Cleaning the exterior of the product on page 139 Vertical banding or misalignment d d Make sure the printable side the whiter or glossier side of the pap
48. 46 Blank pages print L1 Make sure the printer driver settings are appropriate for the paper size you are using For Windows check the Main window For Mac OS X check the Page Setup dialog box or Print dialog box 14 For Windows check the Skip Blank Page setting by clicking the Extended Settings button on the Maintenance window of the printer driver For Mac OS X select On from the Skip Blank Page To display the Skip Blank Page click through the following menus System Preferences Print amp Scan for Mac OS X 10 8 or 10 7 or Print amp Fax for Mac OS X 10 6 or 10 5 8 your product in the Printers list box Options amp Supplies and then Driver 2 Uninstall the printer driver then reinstall it Uninstalling Your Software on page 146 Printed side is smeared or scuffed _1 Ifthe paper is curled toward the printable side flatten it or curl it slightly in the opposite direction J Clean the interior of the product by using the Paper Guide Cleaning function Cleaning the interior of the product on page 140 J Uninstall the printer driver then reinstall it Uninstalling Your Software on page 146 Printing is too slow 14 Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product Selecting Paper on page 27 1 Choose a lower print quality in the printer driver s Main window Windows or in the Print Settings dialog box fr
49. 5 Product settings PC Connection Via USB eeee terrere teint 111 accessing for Mac OS X 5 PDF Settings E 109 accessing for Windows eee 50 Photo Push Button Setup WPS serene 112 CLTC M 57 PIN Code Setup WPS nete tiet ttes tenter 112 Polling Recelye i ecceeedon esee teet ii 98 107 Q Polling Send ttt treten 92 107 Port Number esee nnne 108 ality tcs ERU mp Una aes aH ees 105 106 Power Off Timer 112 Presto P geManager hte tite tertie ctisesceiess 80 PHEVICWING ii 77 Print head aligning coeno aeterne nd nne en ride 136 Ran 133 pum oM M 134 Print Head Alignment iiti 110 Print Head Cleaning ttti 110 Print Head Nozzl Check 4 aceites 110 208 Receive Modie esee een ener te nennen 94 113 CANI DD M 113 Reducing Page slze iiee eem ite ie terree tioien 60 Remote Receive c ccccccsssecssessscessscessscesseessessseecseeeeseeseseeessaees 98 113 Remove Paper ereinen ris ta a rs ra EEE E EEEE 110 Remove Punch Holes sse 105 User s Guide Index Remove Shadow eerte tette tnttntenne 105 T Replacing ink cartridges sse 129 Report Format s s s 114 Technical Support eret eerte te terere 203 Resizing pages eee enne tnter tete tnn 60 Text RESDIUBDI reine
50. Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation EPSON isa registered trademark and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation SDXC Logo is a trademark of SD 3C LLC P XC Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO HG Duo Memory Stick Micro and MagicGate Memory Stick Duo are trademarks of Sony Corporation ALS MEMORY STICK mm Intel is a registered trademark of Intel Corporation PowerPC is a registered trademark of International Business Machines Corporation Epson Scan software is based in part on the work of the Independent JPEG Group libtiff Copyright 1988 1997 Sam Leffler Copyright 1991 1997 Silicon Graphics Inc User s Guide Copyright and Trademarks Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that i the above copyright notices and this permission notice appear in all copies of the software and related documentation and ii the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific prior written permission of Sam Leffler and Silicon Graphics THE SOFTWARE IS PROVIDED AS IS
51. EPSON EXCEED YOUR VISION User s Guide User s Guide Copyright and Trademarks Copyright and Trademarks Copyright and Trademarks No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation No patent liability is assumed with respectto the use ofthe information contained herein Neither is any liability assumed for damages resulting from the use of the information herein The information contained herein is designed only for use with this Epson product Epson is not responsible for any use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result ofaccident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson
52. Find Information 00 8 Available Features llle 8 Caution Important and Note 9 Operating System Versions 9 Using Epson Connect Service 10 Important Instructions Safety Instructions 0 0 0000 11 Product Advisories and Warnings 12 Setting up using the product 12 Using the product with a wireless connection TIPP UU 13 Using memory cards 00008 14 Using the LCD screen 004 14 Handling ink cartridges 0 14 Restrictions on Copying 00 14 Protecting Your Personal Information 15 Getting to Know Your Product Product Parts 005 668k eese s 16 WF 7610 Series WF 7620 Series 16 WF 3620 Series WF 3640 Series 19 Guide to the Control Panel 0 0 21 Status 1CONS cesso rer rea Eua 23 Icons for each mode 00000 24 Status Menu 6 0 0 ie iare eee eee 25 Icons on the Software Keyboard for the LCD Scree ov 8b Ea o s ha Gas erin Fae Ere 25 Paper and Media Handling Introduction to Using Loading and Storing Medias ici cee oud RSs EE RURSUS 27 Storing Papers 66 cs owned sda banda wee 27 Selecting Paper onnan annann ee ee eee 27 Paper type settings on the LCD screen 31 Paper type settings from the printer driver 32 Loading Paper into the Paper Cassette Loadin
53. Find Information The latest version of the following manuals are available on the Epson support website http www epson eu Support Europe http support epson net outside Europe a Start Here paper Provides you with an introduction to the product and services Basic Guide paper Provides you with basic information when you are using the product without a computer This manual may not be included depending on model and region Important Safety Instructions paper Provides you with instructions to ensure the safe use ofthis product This manual may not be included depending on model and region User s Guide PDF Provides you with detailed operating safety and troubleshooting instructions See this guide when using this product with a computer or when using advanced features such as 2 sided copying Network Guide PDF Provides instructions on network settings for your computer smartphone or product and solving problems Administrator s Guide PDF Provides the system administrator with information on security management and product settings Available Features Check what is available for your product WF 7610 WF 7620 WF 7621 WF 3620 WF 3621 WF 3640 Print 4 J V A y J Copy 4 J P4 A A J Fax v 4 V V V J Scan to a computer Scan to a memory v A v v 4 4 device User s Guide Introduction WF 7610 WF 7620 WF 7621 WF 3620 WF 3621 WF 3640 Sca
54. Google Cloud Print using a Web browser on your computer smartphone tablet PC or laptop that is connected to the same network as the product Enter the product s IP address in the address bar of the Web browser and search for the product Example IPv4 http 192 168 11 46 IPv6 http fe80 226 abff feff 37cd Note You can check your product s IP address on the product s control panel or by printing a network status sheet Setup System Administration Wi Fi Network Settings Wi Fi Network Status When the product is found successfully the product s web page is displayed Select the menu you want The web page also allows you to check the product s status and update the product s firmware 138 User s Guide Maintaining Your Product and Software Sharing the Product for Printing You can setup the printer so that other computers on the network can share it The computer connected directly to the printer acts as a server Other computers on the network access the server and share the printer For more details see the computer s help If you want to use the printer over a network see the Network Guide Cleaning the Product Cleaning the exterior of the product To keep your product in optimum condition clean it thoroughly several times a year by using the following instructions Important Never use alcohol or thinner to clean the product These chemicals can damage the product
55. I Automatic 2 sided printing is not available I Make sure you adjust the print position of your file to avoid printing over the binder holes 41 User s Guide Paper and Media Handling Placing Originals Automatic Document Feeder ADF You can load your original documents in the Automatic Document Feeder ADF to copy scan or fax multiple pages quickly The ADF can scan both sides of your documents You can use the following originals in the ADF Size B5 A5 A4 Letter Legal B4 2 A32 Type Plain paper Weight 64 g m to 95 g m Capacity 35 sheets or 3 5 mm or less 1For the WF 3620 Series WF 3640 Series you cannot automatically scan both sides of A5 and Legal size paper 2 B4 and A3 documents are only available for the WF 7610 Series WF 7620 Series 3For the WF 3620 Series WF 3640 Series the loading capacity of Legal size is 10 sheets d m d m Important To prevent paper jams avoid the following documents For these types use the scanner glass Documents held together with paper clips staples etc Documents that have tape or paper stuck to them Photos OHPs or thermal transfer paper Paper that is torn wrinkled or has holes Tap the originals on a flat surface to even the edges Slide the edge guide on the Automatic Document Feeder 42 User s Guide Paper and Media Handling Insert the originals face up and short edg
56. LJ Ifprint quality does not improve make sure you selected the appropriate color according to the nozzle check result I Ifprint quality has not improved after repeating this procedure about four times leave the product on and wait for at least six hours Then run the nozzle check again and repeat the head cleaning if necessary If print quality has still not improved contact Epson support D To maintain print quality we recommend printing a few pages on a regular basis Using the Head Cleaning utility for Windows Follow the steps below to clean the print head using the Head Cleaning utility Make sure that no warnings or errors are indicated in the control panel Right click the product icon on the taskbar then select Head Cleaning If the product icon does not appear refer to the following section to add the icon gt From the shortcut icon on the taskbar on page 51 Follow the on screen instructions Using the Head Cleaning utility for Mac OS X Follow the steps below to clean the print head using the Head Cleaning utility Make sure that no warnings or errors are indicated in the control panel Access the Epson Printer Utility 4 Accessing the printer driver for Mac OS X on page 51 Click the Head Cleaning icon n Follow the on screen instructions 135 User s Guide Maintaining Your Product and Software Using the control panel Follow the steps below to clean the print head using the product
57. LJ Ifyour phone system is PBX and you need an external access code such as 9 to get an outside line enter the access code at the beginning of the fax number If the access code has been set in the Line Type setting enter s hash instead of the actual access code Setting the line type on page 85 Press Menu and then select Fax Send Settings to change the fax transmission settings such as the resolution if necessary See the menu list for an explanation of each of the settings Fax Mode on page 107 Note You can save your fax settings as a preset For more information see the following section Presets on page 116 89 User s Guide Faxing Go to Step 6 if you do not want to preview before sending To preview the fax monochrome fax only press Preview on the fax top screen The product starts scanning the documents and displays the scanned image on the LCD screen To start sending the fax go to Step 6 Note 1 You cannot preview images when the Direct Send option from the Fax Send Settings menu is enabled I When the preview screen is left untouched for 20 seconds the fax is sent automatically Q When you want to rescan the document press Retry on the preview screen Reset the document or change the send settings as necessary and then repeat this step Press Color or B amp W to start sending the fax Tocancel sending the fax press You can also
58. Pattern from the Anti Copy Pattern list Note D This feature is available only with the following settings selected Paper Type plain papers Quality Standard Auto 2 Sided Printing Off Borderless Off Color Correction Automatic Short Grain Paper Off 4 Ifyou want to create your own watermark click Add Delete For more details about each setting see the online help Click Settings and make the appropriate settings Note Anti Copy Pattern are printed in monochrome only n Click OK to return to the More Options window Click OK to close the printer settings window and print Watermark printing For Windows Only This function allows you to print a text based or image based watermark on your document Note This feature may not be available at some settings 1 Access the printer settings Accessing the printer driver for Windows on page 50 63 User s Guide Printing Click Watermark Features on the More Options tab and then select a watermark from the Watermark list Note LJ Ifyou want to create your own watermark click Add Delete For more details about each setting see the online help T Saved watermarks can only be used with the printer driver in which you saved the settings Even if multiple printer names are set for a printer driver the settings are only available for the printer name in which you saved the settings D When sharing the printer on a netwo
59. Removing jammed paper from the Automatic Document Feeder ADF Remove the stack of paper from the ADF input tray For WF 7610 Series WF 7620 Series Raise the ADF lever and open the ADF cover Important Make sure you open the ADF cover before removing jammed paper If you do not open the cover the product may be damaged Carefully remove the jammed paper 169 User s Guide Troubleshooting for Printing Copying n Open the document cover 6 Close the document cover and ADF cover Raise the ADF input tray 170 U ser s Guide Troubleshooting for Printing Copying Carefully remove the jammed paper Return the ADF input tray to its original position Preventing paper jams If your paper jams frequently check the following d d Re Afte prin The paper is smooth not curled or wrinkled You are using high quality paper The printable side of the paper is face down in the paper cassette The printable side of the paper is face up in the rear paper feed slot The paper stack was fanned before loading For plain paper do not load paper above the line just under the Y arrow mark inside the edge guide For Epson special media make sure the number of sheets is less than the limit specified for the media Selecting Paper on page 27 The edge guides are snug against the edges of the paper The productis on a flat stable surface that extends beyond the base in a
60. S ccsesssssesseesseesseessessseeseesseesseses 125 checking ink cartridge status in Mac OS X 123 checking ink cartridge status in Windows 122 iiem 120 saving black ink in Windows sss 128 temporarily printing with black ink eee 125 Ink Cartridge s Replacement sse 110 Ink cartridges replacing when expended sss 129 Ink Levels rnnt etie terti eben edle 110 Interface cables isenimin inene inire entis 202 J jJggce 106 L 112 E V 105 106 LCD Brightness nter entered teen 112 116 ISO 116 Left Offset 1n Back tecti sescenti rto tos tete 116 Light stat s lights eee teasecsssvaestoiveanecsctusnivecaantacnitietts 183 Lights control p nel iueeten itp o iori oreet she 21 LEM M 180 Line Lypeiseiseeeneottiae nei iero istenes ona er eee iaa 85 115 Loading ENVELOPES 36 PAP OL ssi cess 27 33 39 cul M 108 Lock Settingan ra OR EROE ROUEN D REP 110 M Mac OS X accessing printer settings 51 checking product status sse 158 P Eri M 110 Maintenance box eret tte tem rtis sep ente 141 Managing print jobs Margins problenisz canentes Did E 176 Marquee Memory cards data specifi
61. The power supply cords should be placed to avoid abrasions cuts fraying crimping and kinking Do not place objects on top of the power supply cords and do not allow the power supply cords to be stepped on or run over Be particularly careful to keep all the power supply cords straight at the ends and the points where they enter and leave the transformer 12 User s Guide Important Instructions 4 Ifyou use an extension cord with the product make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Qj Ifyou plan to use the product in Germany the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short circuit protection and over current protection for the product Lj When connecting the product to a computer or other device with a cable ensure the correct orientation of the connectors Each connector has only one correct orientation Inserting a connector in the wrong orientation may damage both devices connected by the cable Qj Place the product ona flat stable surface that extends beyond the base of the product in all directions The product will not operate properly if it is tilted at an angle Q When storing or transporting the product avoid tilting it placing it vertically or tur
62. a volume label it is displayed as the drive name If you have not set the volume label removable disk is displayed as the drive name on Windows XP and Server 2003 Select the files you want to copy and drag them to a folder on your computer s hard drive Important For Mac OS X users When you remove the storage device always drag the removable disk icon on your desktop into the trash before you remove the storage device or you may lose data on the device Saving files to a storage device Before inserting your memory device make sure the write protect switch is set to allow writing to the memory device ua ua Note After copying a file to a memory device from a Macintosh computer an older digital camera may not be able to read the memory device If USB is selected from the File Sharing menu you cannot write to the memory device from a computer connected through a network To give write access to the network computer change the setting to Wi Fi Network Make sure the product is turned on and a storage device is inserted or connected Windows 8 and Server 2012 Right click on the Start screen or swipe from the bottom or top edge of the Start screen and select All apps then select Computer Windows 7 Vista and Server 2008 Click the start button and select Computer Windows XP and Server 2003 Click Start and select My Computer Mac OS X BUE Double click the removable disk
63. about 3 mm 0 12 inch away from the horizontal and vertical edges of the scanner glass to avoid cropping 186 User s Guide Troubleshooting for Scanning eG Multiple documents are scanned into a single file Position documents at least 20 mm 0 8 inch apart from each other on the scanner glass Cannot scan the area you want L Depending on the documents you may not be able to scan the area you want Use normal preview and create marquees on the area you want to scan Q When youare using the scanner glass make sure you have not placed the product in direct sunlight or near a light source The scanner glass may not detect the document correctly near a strong light J When you are scanning from the control panel check the Scan Area settings Q When you are setting resolution is large scanning area may be restricted Lower the resolution or adjust the scanning area on the preview window Cannot scan in the direction you want Click Configuration select the Preview tab and then clear the Auto Photo Orientation check box Then place your documents correctly 187 User s Guide Troubleshooting for Scanning Other Problems Scanning quietly You can select Quiet Mode to reduce the noise while scanning however scanning may take longer Select Quiet Mode from the pull down list on the Configuration EPSON Scan setting screen Problems Remain After Trying All Solutions If you have tried all th
64. account You cannot uninstall programs if you log on as a limited account user Depending on the application the Installer may be separated from the Uninstaller g Quit all running applications Double click the Uninstaller icon in your Mac OS X hard drive Select the check boxes for the software you want to uninstall such as the printer driver and the application from the list displayed Click Uninstall Follow the on screen instructions Ifyou cannot find the software you want to uninstall in the Uninstaller window double click the Applications folder in your Mac OS X hard drive select the application you want to uninstall and then drag it to the Trash icon 147 User s Guide Maintaining Your Product and Software Note If you uninstall the printer driver and the name of your product remains in the Print amp Scan for Mac OS X 10 8 or 10 7 or Print amp Fax for Mac OS X 10 6 or 10 5 8 window select the name of your product and click the remove button 148 User s Guide Transferring Data Using an External Storage Device Transferring Data Using an External Storage Device You can use the product s memory card slots or external USB portto copy files to a computer connected to the product You can also use it to copy files on your computer to the storage device Precautions on Storage Devices Keep the following in mind when copying files between your storage device and computer Q Ch
65. age 116 Scanning to a memory device Insert a memory card or an external USB device E gt Inserting a Memory Card on page 44 Place original Placing Originals on page 42 Enter Scan mode from the Home menu Select Memory Device Press Format and then select the file format you want to use to save scanned data to the memory device Press Settings and then make the appropriate scan settings DONS P3 g Note When PDF is selected as the file format security settings become available allowing you to create a password protected PDF Select PDF Settings Press one of the buttons to set the color mode and then start scanning Your scanned image is saved 67 User s Guide Scanning Scanning to a folder TheScan to Network Folder FTP function allows you to save scanned images to a folder on a server You can specify a saved folder by entering a folder path directly but it may be easier if you register a saved folder and configure the folder settings in Contacts first before you use this function gt Making Contact List Settings on page 102 Place original Placing Originals on page 42 Enter Scan mode from the Home menu Select Network Folder FTP Press Contacts to display a list of registered folders Sow E3 Note You can also specify the folder by entering the folder path directly After step 3 press the Enter Location field Select Communication Mode ent
66. ages compared to subsequent ink cartridges Quoted yields may vary depending on the images that you are printing the paper type that you are using the frequency of your prints and environmental conditions such as temperature To ensure you receive premium print quality and to help protect your print head a variable ink safety reserve remains in the cartridge when your product indicates to replace the cartridge The yields quoted for you do not include this reserve Although the ink cartridges may contain recycled materials this does not affect product function or performance When printing in monochrome or grayscale color inks instead of black ink may be used depending on the paper type or print quality settings This is because a mixture of color inks is used to create black Checking the Ink Cartridge Status For Windows Note When an ink cartridge is running low the Low Ink Reminder screen automatically appears You can also check the ink cartridge status from this screen If you do not want to display this screen first access the printer driver and then click the Maintenance tab and then Monitoring Preferences On the Monitoring Preferences screen clear the See Low Ink Reminder alerts check box 122 User s Guide Replacing Ink Cartridges To check the ink cartridge status do one of the following _1 Open the printer driver click the Main tab and then click the Ink Levels button L Double click the
67. ain papers Preprinted paper Preprinted Letterhead Letterhead Colored paper Color Recycled paper Recycled Epson Ultra Glossy Photo Paper Epson Ultra Glossy Epson Premium Glossy Photo Paper Epson Premium Glossy Epson Premium Semigloss Photo Paper Epson Premium Semigloss Epson Photo Paper Glossy Photo Paper Glossy Epson Matte Paper Heavyweight Epson Matte Thick paper Thick Paper Epson Photo Quality Ink Jet Paper Epson Matte Envelopes Envelope User s Guide Paper and Media Handling Note The availability of special media varies by location For the latest information on media available in your area contact Epson support Technical Support Web Site on page 203 Loading Paper into the Paper Cassette Follow these steps to load paper Pull the paper cassette all the way out 33 User s Guide Paper and Media Handling Note When using paper larger than A4 extend the paper cassette to the symbol on the cassette Note Paper larger than Legal size is only available for the WF 7610 Series WF 7620 Series Load paper toward the edge guide with printable side face down and check that the paper is not sticking out from the end of the cassette 34 User s Guide Paper and Media Handling Note 1 Paper cassette 2 supports paper B5 or larger only 1 Fan and align the edges of the paper before
68. aintenance box L Keep out of reach of children and do not drink the ink L1 Do not tilt the used maintenance box until it is placed in the plastic bag provided Q Do not reuse a maintenance box which has been removed and left detached for a long period Qj Keep the maintenance box away from direct sunlight Q Insome print cycles a very small amount of surplus ink may be collected in the maintenance box To prevent ink leakage from the maintenance box the product is designed to stop printing when the absorbing capacity of the maintenance box has reached its limit Whether and how often this is required will vary according to the number of pages you print the type of material that you print and the number of cleaning cycles that the product performs Replace the maintenance box when your are promoted to do so The Epson Status Monitor your LCD or lights on the control panel will advise you when this part needs replacing The need for replacement of the pad does not mean that your product has ceased to operate in accordance with its specifications The Epson warranty does not cover the cost of this replacement It is a user serviceable part Replacing a maintenance box To replace the maintenance box follow the steps below Confirm that the product is not draining the ink Remove the replacement maintenance box from the package Note Do not touch the green chip on the side of the box Doing so may prevent normal operation
69. ait until other ongoing jobs are finished 315 322 An authentication error has occurred Check that the entered folder path the user name and the 422 password are correct 323 A communication error has occurred Make sure the product is connected to the network correctly For details see the Network Guide 423 Check the Location settings A file with the same name may exist in the specified file Make sure the file is not opened and the file is not a read only file 324 A file with the same name already exists in the Delete the file with the same name or change the File Name specified folder Prefix in File Settings 325 There is not enough storage space available to Increase the storage space 425 save the data in the specified folder When scanning to a folder reduce the number of documents or change the following settings to reduce the size of the scanned data Select a lower resolution Select a higher Compression Ratio 327 The memory is full Wait until other ongoing jobs are finished 154 User s Guide Error Indicators Code Problem Solution 328 The destination was wrong or the destination did Check the entered folder path the user name and the password 428 not exist is correct 331 A communication error occurred while acquiring Make sure the productis connected to the network correctly For the destination list details see the Network Guide 332 There is not enough storage
70. al size is 10 sheets 4 Paper with a weight of 75g m 195 User s Guide Fax specifications Product Information Fax type Walk up black and white and color fax capability ITU T Super Group 3 Supported lines Standard analogue telephone lines PBX Private Branch Exchange telephone systems Speed Up to 33 6 kbps Resolution Monochrome Standard 203 x 98 dpi Fine 203 x 196 dpi Photo 203 x 196 dpi Super Fine 203 x 392 dpi Ultra Fine 406 x 392 dpi Color Fine 200 x 200 dpi Photo 200 x 200 dpi Speed dial numbers WF 7610 Series WF 7620 Series 200 WF 3620 Series WF 3640 Series 100 Page memory WF 7610 Series WF 7620 Series up to 550 pages WF 3620 Series WF 3640 Series up to 180 pages Based on ITU T No 1 chart Redial 2 times with 1 minute interval Interface RJ 11 Phone Line RJ 11 Telephone set connection The specifications may differ by country or region Network interface specification Wi Fi Standard IEEE 802 11b g n Security WEP 64 128bit WPA PSK AES Frequency Band 2 4 GHz Communication Mode Infrastructure Ad hoc Wi Fi Direct Ethernet Standard IEEE802 3i u IEEE802 3az Communication Mode Ethernet 100BASE TX 10BASE T 196 User s Guide Product Information Security Protocol SSL TLS HTTPS Server Client IPPS 1 Complies with either IEEE 802 11b g n
71. aler where you purchased your product Epson support will be able to help you much more quickly if you give them the following information LI Product serial number The serial number label is usually on the back of the product LJ Product model L Product software version Click About Version Info or similar button in the product software 1L Brand and model of your computer Qj Your computer operating system name and version Q Names and versions of the software applications you normally use with your product Note Depending on the product the dial list data for fax and or network settings may be stored in the product s memory Due to breakdown or repair ofa product data and or settings may be lost Epson shall not be responsible for the loss of any data for backing up or recovering data and or settings even during a warranty period We recommend that you make your own backup data or take notes 203 User s Guide Where To Get Help Help for Users in Europe Check your Pan European Warranty Document for information on how to contact Epson support Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service In addition to your product documentation we provide the following sources for obtaining information Internet URL http www epson com au Access the Epson Australia World Wide Web pages Worth taking your modem here for the occasional surf The site pro
72. ame for the scanned image file in Filename Prefix and specify the subject of the email to which you want to attach the scanned file in Subject Note A predetermined message Attached Scan Data is automatically entered as the body of the email Select Basic Settings Make the appropriate scan settings Note 1 You can specify the maximum size for files that can be attached to an email in Attached File Max Size Select a larger size if you often send large files D When PDF is selected as the file format security settings become available allowing you to create a password protected PDF Select PDF Settings Press one of the buttons to set the color mode and then start scanning Your scanned image is sent by email Scanning to a computer Note Make sure you have installed the Epson Event Manager before using this function Installing the software on page 146 Place original Placing Originals on page 42 Enter Scan mode from the Home menu Select Computer or Computer WSD 69 User s Guide Scanning n Select a computer Note When you select Computer go to the next step When you select Computer WSD go to the step 7 Press Format and select the file format to save the scanned image 6 Make the appropriate scan settings Press one of the buttons and then start scanning Your scanned image is saved Scan mode menu list Refer to th
73. and then the Monitoring Preferences button In the Monitoring Preferences window select the Register the shortcut icon to the task bar check box Getting information through online help In the printer driver window try one ofthe following procedures Ly Right click the item then click Help LI Click the fd button at the top right of the window then click the item for Windows XP only Accessing the printer driver for Mac OS X The table below describes how to access the printer driver dialog Dialog Box How to Access It Page Setup Click Page Setup on the File menu of your application Note Depending on your application the Page Setup menu may not appear in the File menu Print Click Print on the File menu of your application Epson Printer For Mac OS X 10 8 or 10 7 click System Preferences on the Apple menu and then click Print amp Utility 4 Scan Select your product from the Printers list box click Options amp Supplies Utility and then click Open Printer Utility For Mac OS X 10 6 click System Preferences on the Apple menu and then click Print amp Fax Select your product from the Printers list box click Options amp Supplies Utility and then click Open Printer Utility For Mac OS X 10 5 click System Preferences on the Apple menu and then click Print amp Fax Select your product from the Printers list box click Open Print Queue and then click Utility button Basic Operations
74. anning immediately without displaying the File Save Settings window 1 You can create a password protected PDF file Select the Security tab in PDF Plug in Settings See the Help for more details on Epson Scan Your scanned image is saved Image Adjustment Features Epson Scan offers a variety of settings for improving color sharpness contrast and other aspects affecting image quality See the Help for more details on Epson Scan 74 User s Guide Scanning Histogram Adjustment Provides a graphical interface for adjusting highlight shadow and gamma levels individually Tone Correction Provides a graphical interface for adjusting tone levels individually Image Adjustment Adjusts brightness and contrast and the balance of red green and blue colors in the overall image Color Palette Provides a graphical interface for adjusting mid tone levels such as skin tones without affecting the highlight and shadow areas of the image gt Unsharp Mask Sharpens the edges of image areas for an overall clearer image i gt 75 User s Guide Scanning Descreening Removes rippled patterns known as moir that can appear in subtly shaded image areas such as skin tones Color Restoration Backlight Correction Removes shadows from photos that have too much background light ae Dust Removal Removes dust marks from your original
75. answer on page 86 190 User s Guide Troubleshooting for Faxing The time and date of sent or received fax jobs is incorrect If the time stamps on fax jobs are incorrect or a scheduled fax is not sent at the specified time the product s clock may be running fast slow it may have been reset by a power failure or the product may have been turned off for an extended period of time Set the correct time Setup gt System Administration gt Common Settings gt Date Time Settings Cannot store received faxes in an external storage device The external storage device may be running out of memory be write protected or may not have the folder to save To create a folder to save received faxes in the device see the following section Outputting received faxes on page 95 You cannot save received faxes when Memory Device Interface has been disabled Setup gt System Administration gt Printer Settings gt Memory Device Interface Faxes are sent at the wrong size Q When you are using the scanner glass make sure you have not placed the product in direct sunlight or near a light source The scanner glass may not detect the document correctly near a strong light J When scanning your document on the scanner glass for faxing you need to select the document size Fax Mode on page 107 191 User s Guide Product Information Product Information System Requirements For Windows System PC Inter
76. aper The step by step instructions in the window let you preview the printed images and get the effects you want without having to make any difficult settings Using the Quick Print function you can perform one click printing with the settings you make 57 User s Guide Printing Starting Epson Easy Photo Print Note You can download Epson Easy Photo Print from the following Epson website http support epson net http www epson eu Support Europe For Windows L Double click the Epson Easy Photo Print icon on the desktop L For Windows 8 Enter Epson Easy Photo Print at the search charm and select the software For Windows 7 and Vista Click the start button point to All Programs click Epson Software and then click Easy Photo Print For Windows XP Click Start point to All Programs point to Epson Software then click Easy Photo Print For Mac OS X Double click the Applications folder on your Mac OS X hard drive then double click in turn on the Epson Software and Easy Photo Print folders and finally double click the Easy Photo Print icon Product presets For Windows Only Printer driver presets make printing a snap You can also create presets of your own Product settings for Windows Access the printer settings Accessing the printer driver for Windows on page 50 Select a Printing Presets in the Main tab Product settings are automatically set to the values displayed in the po
77. automatically clear product errors Memory Device Memory Select Disable to disable a memory device If Disable is Interface Device selected the product does not recognize the inserted memory device File Sharing Select which type of computer you want to give write access to the memory device You can select a USB con nected or a network connected computer PC Connection via Select whether to enable or disable the USB interface If Disable is selected USB the computer does not recognize the product even if itis connected using a USB cable 111 User s Guide Menu List of Control Panel Menu Settings and Description Common Settings LCD Brightness Adjusts the brightness of the LCD panel Sound Adjust the sound settings Sleep Timer Specify the length of the time until the LCD panel turns black Power Off Timer Specify the length of the time until the power turns off automatically You can adjust the time before power management is applied Any in crease will affect the product s energy efficiency Please consider the en vironment before making any change Date Time Settings Date Time Enter the current date and time Daylight Select On to set summer time Saving Time Time Enter the time difference between UTC and the current Difference time zone Country Region Select the current country region Language Select the display language Operation Time Out Se
78. b Q Manual 2 sided printing allows you to print the even numbered pages first When you print odd numbered pages a blank sheet of paper is output at the end of the print job Q When you are printing manually make sure that the ink is completely dry before reloading the paper Product settings for Mac OS X Access the Print dialog box Accessing the printer driver for Mac OS X on page 51 Make the appropriate settings in the Two sided Printing Settings pane Check the other settings and print Note If you are printing high density data such as photos or graphs we recommend adjusting Print Density and Increased Ink Drying Time settings manually Fit to page printing Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver Note This feature may not be available at some settings 60 User s Guide Printing Product settings for Windows Access the printer settings Accessing the printer driver for Windows on page 50 Select Reduce Enlarge Document and Fit to Page in the More Options tab and then selectthe size ofthe paper you are using from Output Paper Note If you want to print a reduced image with centering select Center Check the other settings and print Product settings for Mac OS X Access the Print dialog box Accessing the printer driver for Mac OS X on page 51 Choose
79. cancel the job or check the job status result on the Job Monitor or Job History screen For more details on checking the job status result see the following section gt Using the status menu on page 99 Note If the Save Failure Data option is enabled faxes that failed to be sent are stored You can resend these stored faxes from the Status Menu screen Setup gt System Administration gt Fax Settings gt Send Settings gt Save Failure Data Other options Using handy fax features This section describes how to use other handy fax features to improve your productivity Note The Lock Setting function in the Admin Settings menu allows an administrator to password protect the settings from being changed System Administration Settings on page 111 d Sending a large volume of monochrome documents Direct Send When sending a monochrome fax the scanned documentis temporarily stored in the product s memory Ifa large volume of documents is scanned the product may run out of memory and stop scanning halfway You can prevent this by using the Direct Send option from the Fax Send Settings menu The product starts scanning after the connection is made and then scans and sends simultaneously without saving the scanned image to its memory Even when the memory is already full you can send a monochrome fax using this option Note that you cannot use this option when sending faxes to more than one
80. cards require an adapter Attach it before inserting the card into the slot otherwise the card may get stuck Ll miniSD microSD miniSDHC microSDHC microSDXC D Memory Stick Micro M2 ADSPTER Insert one card at a time Check the light stays on c3 0n c flashing Important T Do not try to force the card all the way into the slot It should not be fully inserted 1 Do not remove the memory card while the light is flashing The data in the memory card may be lost 45 User s Guide Paper and Media Handling Note If the Memory Device Interface settings are set to Disable the memory card is not recognized 46 User s Guide Copying Copying Copying Documents Basic copying Follow the steps below to copy documents Load paper in the paper cassette gt Loading Paper into the Paper Cassette on page 33 Note To copy on a single sheet of thick paper or paper with binding holes load the paper into the rear paper feed slot after sending the job in step 7 Make sure to change the Paper Source setting to Rear Paper Feed Slot Loading Paper and Envelopes into the Rear Paper Feed Slot on page 39 Place original Placing Originals on page 42 Enter Copy mode from the Home menu Enter the number of copies by using the numeric keypad on the control panel Select Layout and then select the appropriate layout such as 2 up copying
81. cassette used for fax function it is reduced to fit or printed on multiple pages depending on the Auto Reduction setting you select Receiving a fax by polling This allows you to receive a fax from the fax information service you have called Load paper Skip this step if you have set the product not to print received faxes in the Fax Output setting gt Loading Paper into the Paper Cassette on page 33 Enter Fax mode from the Home menu Press Menu and then select Polling Receive Select On Enter the fax number Press Color or B amp W to start receiving the fax HOA TW ES Receiving a fax manually If your phone is connected to the product and the Receive Mode has been set to Manual you can receive fax data after the connection is made Load paper Skip this step if you have set the product not to print the received faxes in the Fax Output setting gt Loading Paper into the Paper Cassette on page 33 When the telephone rings lift the phone connected to the product When you hear a fax tone press Start Fax on the LCD screen of the product 98 User s Guide Faxing n Select Receive Press Color or B amp W to receive the fax and then put the phone back on the hook Note The Remote Receive function allows you to start receiving faxes using your phone instead of operating the product Enable this function and set a Start Code If you are in another room with a cor
82. cation is needed Make sure that no warnings or errors are indicated in the control panel 2 Load several sheets of A3 size plain paper WF 7610 Series WF 7620 Series or A4 size plain paper WF 3620 Series WF 3640 Series in the paper cassette 1 gt Loading Paper into the Paper Cassette on page 33 Enter Setup mode from the Home menu n Select Maintenance Paper Guide Cleaning and then follow the instructions on the control panel Note for the product with paper cassette 2 If the stain does not clears load paper in paper cassette 2 then try step 3 to 4 140 User s Guide Maintaining Your Product and Software Replacing Maintenance Box Checking the maintenance box status The maintenance box status is shown in the same screen ofthe ink cartridge status You can check the status from the printer software or the control panel gt Checking the Ink Cartridge Status on page 122 Precautions on the maintenance box Read all of the instructions in this section before replacing the maintenance box 4 Epson recommends the use ofa genuine Epson maintenance box The use ofa non genuine maintenance box may cause damage that is not covered by Epson s warranties and under certain circumstances may cause erratic printer behavior Epson cannot guarantee the quality or reliability of a non genuine maintenance box Q Do not dismantle the maintenance box Q Do not touch the green chip on the side of the m
83. cations a siaii 197 INSOLE Gs 44 supported types ttt tein tbe tentiae siae 197 Memory Device nete tentent nnne nnne 111 Memory Device Interface seen 111 User s Guide Index MB io ster trot erar Fett inh Ursa E Fi Ee ERREUR 108 109 Print Order trennen rete tnt nni tns ee 106 Mirror image esee peine cepe ser tet cectis 177 Print quality Misalignment 173 iano D KONSEN E a 172 Multiple pages per sheet seen 61 Print speed increasing 4177 Print Status Sheet csccscssicsvsscessosccooessscetessscoveecesssvciosssstessesssenosvee 110 N Print Suspend Tiessen seris 114 Printable area specifications seen 194 Network Status eese nennen Printer Settings duet teste tef en aia 111 Nozzle check Printing control panel ee 251ded cuneum uH UE E 58 Mac OS CANON Gs s aide reden ere S 55 WO m M unl M 60 Multiple pag s per Sheets tecessescsessedectessssesreecneeseesnesreaavereneennese 61 PROS CU secs 58 O ShOFtCUt sioi e oreet tam OR une re tete cse 58 o M X 51 Of m M 116 Printing from memory Card esssesssssusssesssssssssssssssssussesessessusesse 48 S 116 Printing PIOS eaiaccscimetat urbt fap tp 48 O
84. ceived faxes to up to five destinations you selected Select Yes and Print to print received faxes automatically while forwarding them to the destinations Note that color faxes cannot be forwarded Select Other Settings gt Where to Forward and then select one or more forwarding destinations from the contact list Destination type Explanation Other fax machine Select fax number entries from the contact list Email address Select email address entries from the contact list You can specify the subject of the email Select Other Settings Email Subject to Forward and then enter the subject Make sure you set the Date Time and Time Difference in the Date Time Settings correctly Otherwise time stamps on your emails may not display correctly on the recipient s computer s System Administration Settings on page 111 96 User s Guide Faxing Destination type Explanation Folder on a server Select folder entries from the contact list Depending on the product the forwarding faxes to email and to folder functions may not be supported See the following section for more details gt Available Features on page 8 The Forward Failure Options menu allows you to select whether to print or save the fax in the product s memory Inbox if forwarding fails Note The product automatically prints a report when a forwarding error occurs You can change the settings from the following men
85. control panel Make sure that no warnings or errors are indicated in the control panel Enter Setup mode from the Home menu Select Maintenance Select Print Head Cleaning Follow the instructions on the LCD screen to continue Select the color you want to clean and follow the instructions on the LCD screen to start cleaning OS F3 g Note Select the color that shows a defect in the nozzle check result Aligning the Print Head If you notice a misalignment of vertical lines or horizontal banding you may be able to solve this problem by using the Print Head Alignment utility in your printer driver or by using the product buttons Refer to the appropriate section below Note Do not cancel printing while printing a test pattern with the Print Head Alignment utility Using the Print Head Alignment utility for Windows Follow the steps below to align the print head using the Print Head Alignment utility Make sure that no warnings or errors are indicated in the control panel Make sure A4 size paper is loaded in the paper cassette 1 Right click the product icon on the taskbar then select Print Head Alignment If the product icon does not appear refer to the following section to add the icon gt From the shortcut icon on the taskbar on page 51 136 User s Guide Maintaining Your Product and Software Follow the on screen instructions to align the print head Using the Print Head Alignm
86. ct System Administration Select Fax Settings Select Output Settings Select Fax Log Auto Print EJ E3 F3 D ES 100 User s Guide Faxing 6 Select one of the two options for automatic printing I Off The report is not printed automatically Lj On Every 30 The report is automatically printed every time 30 sent received fax jobs are completed _1 On Time You can specify when to print the report automatically Printing a fax report manually You can print a variety of fax report when you want Enter Fax mode from the Home menu Press Menu select Fax Report and then select one of the following items you want to print L Fax Settings List Prints the current fax communication settings L Fax Log Displays or prints a history of sent and received fax jobs L Last Transmission Prints a report for the previous fax that was sent or received through polling Qj Stored Fax Documents Prints a list of the fax jobs currently stored in the product s memory Qj Protocol Trace Prints a detailed report for the previous fax that was sent or received Fax Mode Menu List For more information on the Fax mode menu list see the following section Fax Mode on page 107 101 User s Guide Making Contact List Settings Making Contact List Settings Creating a Contact You can register frequently used fax numbers email addresses and network folders in the contact list This function allows you to sele
87. ct destination s quickly when faxing and scanning Note You can register destinations using an LDAP server For details see the online Administrator s Guide Open the contacts list from the Home menu Scan mode or Fax mode Note for the WF 3620 Series WF 3640 Series You can access Contacts from Scan mode or Fax mode Press Menu Select Add Entry n Select the function you want to use to register a contact Note This screen is displayed when you open the contact list from the Home menu Select the entry number that you want to register Note You can register the following number of entries including individual entries and group entries WF 7610 Series WF 7620 Series Up to 200 entries WF 3620 WF 3640 Series Up to 100 entries 6 Enter a name to identify the entry in Name You can enter up to 30 characters Enter a word to identify the entry in Index Word You can enter up to 30 characters This index word can be useful when searching for an entry from the contact list 102 User s Guide Making Contact List Settings Enter the other settings according to the function you selected Note for fax numbers CL You must enter a fax number You can enter up to 64 digits LJ Ifyour phone system is PBX and you need an external access code such as 9 to get an outside line enter the access code at the beginning of the fax number If the access code has been set in the L
88. date ad dress and scanning result Scan to Computer Menu Settings and Description Format Select the file format for the scanned image Select Email to attach the scanned data to an email on the computer 2 Sided Select On when you want to scan a double sided document Scan Area Select the scan area This function is only supported by the WF 7610 Series WF 7620 Series Scan to Computer WSD Available for computers running Windows 8 7 Vista Scan to Cloud For instructions on using Scan to Cloud visit the Epson Connect portal site Using Epson Connect Service on page 10 109 User s Guide Setup Mode Menu List of Control Panel Menu Settings and Description Ink Levels Checks the status of ink cartridges and the maintenance box Maintenance Print Head Nozzle Check Prints a pattern to check if the print head nozzles are clogged Print Head Cleaning Cleans the print head to clear clogged nozzles Ink Cartridge s Replacement Starts the ink cartridge replacement procedure Print Head Alignment Vertical Alignment Corrects vertical gaps in a printout Horizontal Alignment Corrects horizontal gaps in a printout Thick Paper Select On when printing on thick paper to avoid smearing Paper Guide Cleaning Perform this function to clean the inside of the product Remove Paper Perform this function if there are
89. de for a few minutes g Cancels returns to the previous menu Shows the Status Menu gt Status Menu on page 25 The orange light on the left turns on or flashes when an error occurs You can check the error DD from the Status Menu The blue light on the right flashes while the product is processing data It stays on when there are print scan fax jobs waiting to be processed Specifies the date time or the number of copies as well as fax numbers Enters alphanumeric i characters and switches between uppercase lowercase and numbers each time itis pressed It may be easier to use the software keypad to enter text instead of using these buttons j c Clears the number of copies and fax number Starts printing copying scanning faxing in black and white Starts printing copying scanning faxing in color Scrolls the screen 22 User s Guide Getting to Know Your Product Buttons Lights Function n Shows a list of the preset settings you registered 1This button is only available for the WF 7610 Series WF 7620 Series 2These buttons are only available for the WF 3620 Series Status icons The following icons are displayed on the control panel depending on the product s status Press the Wi Fi icon or network status icon to check the current network settings and make Wi Fi settings Icons Description Displays a help which provides you instructions
90. ded in the paper cassette Right click the product icon on the taskbar then select Nozzle Check If the product icon does not appear refer to the following section to add the icon gt From the shortcut icon on the taskbar on page 51 n Follow the on screen instructions Using the Nozzle Check utility for Mac OS X Follow the steps below to use the Nozzle Check utility Make sure that no warnings or errors are indicated in the control panel Make sure that A4 size paper is loaded in the paper cassette Access the Epson Printer Utility 4 Accessing the printer driver for Mac OS X on page 51 Click the Nozzle Check icon Follow the on screen instructions DS r3 Ln 133 User s Guide Maintaining Your Product and Software Using the control panel Follow the steps below to check the print head nozzles using the product control panel Make sure that no warnings or errors are indicated in the control panel Make sure that A4 size paper is loaded in the paper cassette Enter Setup mode from the Home menu Select Maintenance Select Print Head Nozzle Check and then follow the instructions on the LCD screen to print a nozzle check pattern Below are two sample nozzle check patterns EJ EJ E3 F3 I3 ES Compare the quality of the printed check page with the sample shown below If there are no print quality problems such as gaps or missing segments in the test lines the print head is fine If any segment o
91. dless handset you can start receiving the fax just by entering the code using the handset Setup gt System Administration gt Fax Settings gt Receive Settings gt Remote Receive Saving received faxes on a computer Using Epson FAX Utility you can save received faxes on a computer in PDF format For information on how to install FAX Utility see the following section Installing FAX Utility for faxing from a computer on page 88 Start FAX Utility as described below and select Received Fax Output Settings For Mac OS X select Fax Receive Monitor to change the setting For more details see the FAX Utility Help Windows Click the start button Windows 7 and Vista or click Start Windows XP point to All Programs select Epson Software and then click FAX Utility For Windows 8 right click on the Start screen or swipe from the bottom or top edge on the Start screen and select All apps gt Epson Software gt FAX Utility Server OS is not supported Mac OS X Click System Preference click Print amp Fax or Print amp Scan and then select FAX your printer from Printer Then click as follows Mac OS X 10 6 x 10 7 x 10 8 x Option amp Supplies Utility Open Printer Utility Mac OS X 10 5 8 Open Print Queue Utility Checking Fax Job Status and History Using the status menu Checking fax jobs that are ongoing or waiting You can perform the following operations from the Job Monitor menu Qj Chec
92. duct Remove all paper from the rear paper feed slot Close the rear paper feed slot and the output tray Remove all paper from the paper cassette and re insert the cassette into the product Repack the product in its box using the protective materials that came with it ee ci E E3 El Note Keep the product level during transport 144 User s Guide Maintaining Your Product and Software Checking and Installing Your Software Checking the software installed on your computer To use the functions described in this User s Guide you need to install the following software Qj Epson Driver and Utilities L Epson Easy Photo Print LJ Epson Event Manager _1 Epson FAX Utility Follow the steps below to check that the software is installed on your computer For Windows Windows 8 and Server 2012 Select Desktop Settings charm and Control Panel Windows 7 Vista and Server 2008 Click the start button and select Control Panel Windows XP and Server 2003 Click Start and select Control Panel Windows 8 Windows 7 Vista Server 2012 and Server 2008 Select Uninstall a program from the Programs category Windows XP Double click the Add or Remove Programs icon Windows Server 2003 Click the Add or Remove Programs icon Check the list of currently installed programs For Mac OS X Double click Macintosh HD Double click the Epson Software folder in the Applications folder and check the content
93. e 141 A printer s ink pad is nearing the end of its service life Please contact Epson Support Press button to resume printing The message will be displayed until the ink pad is replaced Contact Epson or an authorized Epson service provider to replace the ink pad before the end of its service life It is not a user serviceable part A printer s ink pad is at the end of its service life Please contact Epson Support Contact Epson or an authorized Epson service provider to replace the ink pad It is not a user serviceable part The phone line is connected to a different jack Connect the phone line to the LINE jack The phone line is not connected gt Connecting to a Phone Line on page 81 No dial tone detected gt No dial tone detected error occurs on page 189 Combination of the IP address and the subnet mask is invalid See your documentation Refer the online Network Guide Communication error Authentication error DNS error See the solution in the following section gt Error Code on the Status Menu on page 153 Recovery Mode The firmware update has failed You will need to re attempt the firmware update Ready a USB cable and visit your local Epson website for further instructions gt Where To Get Help on page 203 In some print cycles a very small amount of surplus ink may be collected in the ink pad To prevent ink leakage from t
94. e calls Depending on the region this setting may not be displayed Enter Setup mode from the Home menu Select System Administration Select Receive Settings Select Rings to Answer Select Fax Settings 86 User s Guide Faxing 6 Select the number of rings which is at least one ring greater than that of the answering machine Note The answering machine picks up every call faster than the product but the product can detect fax tones and start receiving faxes If you answer the phone and you hear a fax tone check that the product has started receiving the fax and then hang up the phone Advanced settings This section introduces advanced fax settings Access the menus as indicated under each topic See the menu list for an explanation about each menu and option sb System Administration Settings on page 111 Settings for sending faxes 11 Changing the fax communication speed Setup gt System Administration gt Fax Settings gt Basic Settings gt Fax Speed Note The fax speed selected here is also applied when receiving faxes L Creating a contact list for faxing Creating a Contact on page 102 Q Changing the default settings for sending faxes such as the resolution and the document size Setup gt System Administration gt Fax Settings gt User Default Settings Settings for receiving faxes 11 Changing received fax output settings By default t
95. e first into the Automatic Document Feeder Note Do not load documents above the arrow mark inside the edge guide n Slide the edge guide until it is flush with the originals Note For 2 up Copy layout place the original as shown Make sure the orientation of the original matches the Document Orientation settings 43 User s Guide Paper and Media Handling Scanner glass Open the document cover and place your original face down on the scanner glass Note See the following sections if any problems occur with the scanning area or the scanning direction when using EPSON Scan The edges of your original are not scanned on page 186 Multiple documents are scanned into a single file on page 187 Close the cover gently Note When there is a document in the Automatic Document Feeder ADF and on the scanner glass priority is given to the document in the Automatic Document Feeder ADF Inserting a Memory Card You can print photos that are stored on a memory card or save scanned data on a memory card The following memory cards are supported SD miniSD microSD SDHC miniSDHC microSDHC SDXC microSDXC Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO HG Duo Memory Stick Micro MagicGate Memory Stick Duo 44 User s Guide Paper and Media Handling Important The following memory
96. e product cannot detect the dial tone Check the phone line is connected correctly gt Connecting to a Phone Line on page 81 Find more solutions in the following section gt No dial tone detected error occurs on page 189 204 The recipient machine is busy Wait for a moment and then try again 205 The recipient machine does not answer 206 The phone cable is incorrectly connected to the Connect the product to the phone line correctly LINE and EXT port of the product gt Connecting to a Phone Line on page 81 207 The product is not connected to the phone line 208 The fax could not be sent to some of the specified Print a Fax Log from Fax Report to check which recipients failed recipients to receive the fax gt Printing a fax report on page 100 When Save Failure Data is set to On you can resend a fax from Job Monitor in Status Menu 301 There is not enough storage space available to Increase the storage space 401 savethe d ta in Ne external memory device When scanning reduce the number of documents or change the following settings to reduce the size of the scanned data Select a lower resolution Select a higher Compression Ratio gt Scan Mode on page 107 302 The external memory device is write protected Disable write protection on the external memory device 402 153 User s Guide Error Indicators Code Problem Solution 303 No folder ha
97. e section below for the Scan mode menu list gt Scan Mode on page 107 Scanning from Your Computer Scanning in Office Mode Office Mode lets you quickly scan text documents without previewing your image Note LJ Ifyou install Epson Scan in Windows Server 2012 Server 2008 and Server 2003 you must have been done install to Desktop Experience L1 See the Help for more details on Epson Scan Place your original s Placing Originals on page 42 Start Epson Scan Starting Epson Scan Driver on page 79 70 User s Guide Scanning Select Office Mode from the Mode list EPSE e J c mu we a E Mode EPSON Scan Settings Name Current Setting Save Delete Main Settings Image Adjustment Document Source Auto Detect X Size 44 210 x 297 mm Stitch Images ane v Orientation Ea LH Correct Document Skew Rotate o bd Image Type Black amp White X Resolution 200 v dpi Lj Preview e Scan Help Configuration Close Select the Document Source setting Select the size of your original as the Size setting Select the Image Type setting Select an appropriate resolution for your original s as the Resolution setting Click Scan In the File Save Settings window select the Type setting and then click OK F3 r3 Se GC Note Q Ifthe Show th
98. e solutions and have not solved the problem initialize the Epson Scan settings Click Configuration select the Other tab and then click Reset All 188 User s Guide Troubleshooting for Faxing Troubleshooting for Faxing Cannot send and receive fax Qj Make sure the phone cable is connected correctly gt Connecting to a Phone Line on page 81 L Run the Check Fax Connection to identify the cause of the problem gt Setup gt System Administration gt Fax Settings gt Check Fax Connection 1 Check the error code displayed for the failed fax job and then see the following section for the solution Error Code on the Status Menu on page 153 Qj Ifthe productis not connected to a phone and you want to receive faxes automatically make sure you set Receive Mode to Auto gt Setting up the receive mode on page 94 Q Ifyou connected the product to a DSL phone line you must install a DSL filter on the line otherwise you cannot fax Contact your DSL provider for the necessary filter Qj Transmission speed may be the cause of the problem Lower the Fax Speed setting s System Administration Settings on page 111 If sending a fax to a specific recipient in the Contacts list often fails set a lower fax speed for that recipient Creating a Contact on page 102 4 Make sure that ECM is turned on Color faxes cannot be sent and received when ECM is off sb System Administration Settings on page 111 1 Ifa
99. eck the documentation that came with your storage device and any adapter you may be using for any handling guidelines Q Do not copy files to a storage device while you are printing from your storage device Q The product display does not update information about your storage device after you copy files to itor delete files from it To update the information displayed eject and reload the storage device Qj Do not eject your memory card or turn off the printer while the memory card light is flashing or you may lose data Copying Files Between a Storage Device and Your Computer Note If Memory Device setting in the System Administration settings has been set to Disable the product does not recognize the storage device if it is inserted Copying files to your computer Make sure the product is turned on and a storage device is inserted or connected Windows 8 and Server 2012 Right click on the Start screen or swipe from the bottom or top edge of the Start screen and select All apps then select Computer Windows 7 Vista and Server 2008 Click the start button and select Computer Windows XP and Server 2003 Click Start and select My Computer 149 User s Guide Transferring Data Using an External Storage Device Mac OS X The removable disk icon qm appears on your desktop automatically Double click the removable disk icon then select the folder in which your files are saved Note Ifyou haveset
100. ed by the Extended Settings button In the Extended Settings window check the Enable EPSON Status Monitor 3 check box 128 User s Guide Replacing Ink Cartridges The window below appears when black ink runs low and there is more color ink than black ink It appears only when plain papers is selected as the paper type and Standard is selected as the Quality EPSON Status Monitor 3 Black ink is low You can extend black ink cartridge life by printing with a mixture of other colors to create composite black Do you want to do this for the current print job No Disable this feature The window gives you the option to either continue using black ink normally or conserve black ink by using a mixture of color inks to create black L Click the Yes button to use a mixture of color inks to create black You will see the same window the next time you print a similar job L Click the No button to continue using the remaining black ink for the job you are printing You will see the same window the next time you print a similar job and again have the option to conserve black ink LI Click Disable this feature to continue using the remaining black ink Replacing an ink cartridge Open the scanner unit The ink cartridge holder moves to the ink cartridge replacement position When you replace an ink cartridge before it is expended select the menu as shown below Setup Maintenance Ink Cartridge s Replacem
101. eening V Color Restoration Backlight Correction Dust Removal Image Option 8 Color Enhance iti Fut a e Configuration Select the Document Source setting Select Photo or Document as the Auto Exposure Type setting 6 Select the Image Type setting 73 User s Guide Scanning Select an appropriate resolution for your original s as the Resolution setting Click Preview to preview your image s The Preview window opens and displays your image s gt Previewing and Adjusting the Scan Area on page 77 Note for the Automatic Document Feeder ADF D The ADF loads your first document page and then Epson Scan prescans it and displays it in the Preview window The ADF then ejects your first page Place your first document page on top of the rest of the pages and then load the entire document into the ADF D The document page ejected by the ADF has not been scanned yet Reload the entire document into the ADF E Select the size ofthe scanned image s as the Target Size setting if necessary You can scan your images at their original size or you can reduce or enlarge their size by selecting Target Size 10 Adjust the image quality if necessary gt Image Adjustment Features on page 74 Click Scan In the File Save Settings window select the Type setting and then click OK Note LI Ifthe Show this dialog box before next scan check box is cleared Epson Scan starts sc
102. en enter the time you want to send the fax When you have finished press OK 91 User s Guide Faxing Press B amp W to start scanning the fax The scanned image is sent at the specified time If the product is powered off at the specified time the fax is sent when the product is turned on Sending a fax on demand fax polling The Polling Send function allows you to store one scanned document up to 100 pages in monochrome to be sent automatically upon request from another fax machine Your customers or business partners can receive the document just by calling your fax number using the polling receive function on their fax machines Sow E3 E Place original Placing Originals on page 42 Enter Fax mode from the Home menu Press Menu select Polling Send and then On Press Menu and then select Fax Send Settings to change the fax transmission settings such as the resolution if necessary See the menu list for an explanation of each of the settings Fax Mode on page 107 Press B amp W to start scanning the document The scanned document is stored until you delete it To deletethe stored document access it from Status Menu gt Checking fax jobs that are ongoing or waiting on page 99 Note Because only one document can be stored you will be asked if you want to overwrite when one document has already been stored Sending a stored fax Youcanstore one scanned document up
103. ended Settings window check the Enable EPSON Status Monitor 3 check box d When automatic 2 sided printing is performed printing may be slow depending on the combination of options selected for Select Document Type in the Print Density Adjustment window and for Quality in the Main window Note for Mac OS X L4 Mac OS X supports automatic standard 2 sided printing only D When automatic 2 sided printing is performed printing may be slow depending on the Document Type setting in Two sided Printing Settings Product settings for Windows Access the printer settings Accessing the printer driver for Windows on page 50 Select the appropriate 2 Sided Printing setting Note Depending on the driver version the 2 Sided Printing setting may become available when you select the check box When using automatic printing make sure the Auto check box is checked Click Settings and make the appropriate settings Note If you want to print a folded booklet select Booklet 59 User s Guide Printing n Check the other settings and print Note Q When printing automatically and if you are printing high density data such as photos or graphs we recommend making the settings in the Print Density Adjustment window Q The actual binding margin may be different from the specified settings depending on your application Experiment with a few sheets to examine actual results before printing the entire jo
104. ent 129 User s Guide Replacing Ink Cartridges i Important 1 Do not move the ink cartridge holder by hand otherwise you may damage the product T Do not lift up the scanner unit when the document cover is open Note D The illustration shows replacement of the black ink cartridge Replace the cartridge appropriate to your situation d Removed ink cartridges may have ink around the ink supply port so be careful not to get any ink on the surrounding area when removing the cartridges 130 User s Guide Replacing Ink Cartridges n Gently shake new replacement cartridges four or five times and remove the replacement ink cartridge from its package Note 1 Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package 1 Do not touch the green chip or the small window on the side of the cartridge Doing so may prevent normal operation and printing Remove only the yellow tape 131 User s Guide Replacing Ink Cartridges Important d You must remove the yellow tape from the cartridge before installing it otherwise print quality may decline or you may not be able to print D Ifyou have installed an ink cartridge without removing the yellow tape take the cartridge out of the product remove the yellow tape and then reinstall it L1 Donotremove the transparent seal from the bottom of the cartridge otherwi
105. ent utility for Mac OS X Follow the steps below to align the print head using the Print Head Alignment utility E Make sure that no warnings or errors are indicated in the control panel Make sure A4 size paper is loaded in the paper cassette 1 Access the Epson Printer Utility 4 Accessing the printer driver for Mac OS X on page 51 Click the Print Head Alignment icon Follow the on screen instructions to align the print head Using the control panel Follow the steps below to align the print head using the product control panel OOS F3 g Make sure that no warnings or errors are indicated in the control panel Make sure that A4 size paper is loaded in the paper cassette 1 Enter Setup mode from the Home menu Select Maintenance Select Print Head Alignment Select Vertical Alignment or Horizontal Alignment and then follow the on screen instructions to print an alignment pattern Note Ifyour printouts look blurry or vertical ruled lines appear misaligned select Vertical Alignment If yousee horizontal banding at regular intervals select Horizontal Alignment 137 User s Guide Maintaining Your Product and Software 7 When you selected Vertical Alignment find the most solid pattern in each of 41 to 46 groups then enter the pattern number 1 8 Finish aligning the print head Making Network Service Settings You can make network service settings such as Epson Connect AirPrint or
106. epending on the print format Format Menu Settings and Description JPEG Select the file format TIFF Advanced Settings Menu Settings and Description Settings Paper Source Select the paper source that you want to use Borderless Select whether to print an image with or without a border Borderless When you select Borderless or On your image is slightly Layout enlarged and cropped to fill the sheet of paper Print quality may decline in the top and bottom areas of the printout or the area may be smeared when printing Quality Select the print quality Expansion Select the amount of expansion when you selected Borderless layout Date Select the format of the date on the prints Fit Frame Select On to fit the image to the paper size Bidirectional Select On to perform bidirectional printing Print Order Select Last Page on Top to print from the last page of a document Select First Page on Top to print from the first page of a document Image Adjustments Fix Photo Select the image fixing method Fix Red Eye Select On to fix a red eye photo automatically Options Select Images Select this to select all photos on the external memory device Select Group Select this to select another group on the external memory device This setting does not change your original image It only affects your printout Depending on the type of photo parts of the image other tha
107. er 2008 x64 Standard Edition and Windows Server 2008 x64 Enterprise Edition User s Guide Introduction _1 Windows Server 2008 R2 refers to Windows Server 2008 R2 Standard Edition and Windows Server 2008 R2 Enterprise Edition L Windows Server 2003 refers to Windows Server 2003 Standard Edition and Windows Server 2003 Enterprise Edition Windows Server 2003 x64 Standard Edition and Windows Server 2003 x64 Enterprise Edition LJ Mac OS X refers to Mac OS X 10 5 8 10 6 x 10 7 x 10 8 x Using Epson Connect Service Using Epson Connect and other companies services you can easily print directly from your smartphone tablet PC or laptop anytime and practically anywhere even across the globe For more information about the printing and other services visit the following URL https www epsonconnect com Epson Connect portal site http www epsonconnect eu Europe only Note You can make network service settings using a Web browser on your computer smartphone tablet PC or laptop that is connected to the same network as the product Making Network Service Settings on page 138 10 User s Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product Make sure you keep this guide for future reference Also be sure to follow all warnings and instructions marked on the product a Use only the
108. er and Envelopes follow the instructions below Select Short Grain Paper from Extended Settings in your printer driver s Maintenance tab This setting is not available when Borderless or Anti Copy Pattern are selected This function is only available for WF 7610 Series WF 7620 Series 1 Ifyouare printing high density data on plain paper using automatic 2 sided printing lower the Print Density and choose a longer Increase Ink Drying Time in the Print Density Adjustment window for Windows or in the Two sided Printing Settings for Mac OS X ofyour printer driver The longer the Increase Ink Drying Timeis the longer it takes to print Qj Ifthe paper is smeared with ink after printing clean the interior of the product gt Cleaning the interior of the product on page 140 Q Ifthere is problem with copy quality clean the surface of the scanner glass Cleaning the exterior of the product on page 139 Miscellaneous Printout Problems Incorrect or garbled characters Qj Clear any stalled print jobs Canceling printing on page 55 Q Turn off the product and computer Make sure the product s interface cable is securely plugged in 175 User s Guide Troubleshooting for Printing Copying Uninstall the printer driver then reinstall it Uninstalling Your Software on page 146 If you put your computer into Hibernate or Sleep mode manually while the computer is sending a print job pages of garbled t
109. er is face up in the rear paper feed slot Make sure the printable side the whiter or glossier side of the paper is face down in the paper cassette Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result gt Checking the Print Head Nozzles on page 133 Run the Print Head Alignment utility Aligning the Print Head on page 136 173 User s Guide Troubleshooting for Printing Copying For Windows clear the High Speed check box from the More Options window in your printer driver See the online help for details For Mac OS X select Off from the High Speed Printing To display the High Speed Printing click through the following menus System Preferences Print amp Scan for Mac OS X 10 8 or 10 7 or Print amp Fax for Mac OS X 10 6 or 10 5 8 your product in the Printers list box Options amp Supplies and then Driver Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product Selecting Paper on page 27 For Windows if you have selected Standard Vivid as Quality in your printer driver s Main tab change it to Standard For Mac OS X if you have selected Normal Vivid as Print Quality in your printer driver s Print Settings from the pop up menu change it to Normal If there is problem with copy quality clean the surface of the scanner glass gt Cleaning the exterior of the product
110. er may not have enough memory Try reducing the resolution of your image or printing the image at a smaller size You may need to install more memory in your computer 179 User s Guide Troubleshooting for Printing Copying L Users of Windows can clear any stalled print jobs from the Windows Spooler Canceling printing on page 55 J Uninstall the printer driver then reinstall it Uninstalling Your Software on page 146 An ink error is indicated after you replace the cartridge Open the scanner unit Important Do not lift up the scanner unit when the document cover is open Make sure the ink cartridge holder is at the ink cartridge replacement position Note If the ink cartridge holder is at the far right position select the menu as shown below Setup Maintenance Ink Cartridge s Replacement 180 User s Guide Troubleshooting for Printing Copying Open the ink cartridge cover Remove and reinsert the ink cartridge and then continue with the ink cartridge installation Close the scanner unit slowly Other Problem Printing plain papers quietly When plain paper is selected for the paper type in the printer driver try choosing Quiet Mode for quieter operations This will reduce the print speed For Windows select On as Quiet Mode in the Main tab of your printer driver For Mac OS X select On from the Quiet Mode To display the Quiet Mode click through t
111. er the folder path using the numeric keypad and other buttons on the control panel and then configure the folder settings Press the check box on the list to select the folder and then press Proceed 6 Press Menu Make the appropriate scan settings Press one of the buttons to set the color mode and then start scanning Your scanned image is saved Scanning to an email The Scan to Email function allows you to send scanned image files by email directly from the product through a preconfigured email server Note Before using this function make sure you have configured the Email Server Settings and that the Date Time and Time Difference in Date Time Settings have been set correctly Otherwise time stamps on your emails may not be displayed correctly on the recipient s computer Place original Placing Originals on page 42 Enter Scan mode from the Home menu Select Email 68 User s Guide E F3 EJ El Scanning If you want to specify email addresses directly press the Enter Email Address field and then enter an email address If you want to specify email addresses from Contacts press Contacts to display the list and then selecta contact by pressing the check box on the list Then press Proceed Note You can send an email up to 10 individual email addresses and group Press Format and select the file format Press Menu Select Email Settings You can specify a n
112. ernal interface USB port 17 User s Guide Getting to Know Your Product Scanner unit b Ink cartridge cover Ink cartridge holder d Print head under the ink cartridge holder A Maintenance box Rear cover 1 Rear cover 2 Auto Duplexer AC inlet LINE port EXT port LAN port USB connector User s Guide Getting to Know Your Product WF 3620 Series WF 3640 Series a ADF cover b Automatic Document Feeder ADF c Edge guide d ADF input tray place your originals here to be copied e ADF output tray your originals are ejected here as they are copied f Paper cassette 1 g Paper cassette 2 Paper cassette 2 is only available for the WF 3640 Series a Edge guides b Rear paper feed slot c Output tray d Output tray extension e Stopper f Edge guides g Paper cassette 19 User s Guide Getting to Know Your Product Document cover b Scanner glass Control panel Memory card slot Memory card light External interface USB port Scanner unit Ink cartridge cover Ink cartridge holder Print head under the ink cartridge holder 20 User s Guide Getting to Know Your Product a Maintenance box b Rear cover Auto Duplexer c AC inl
113. et d LINE port e EXT port f LAN port g USB connector Guide to the Control Panel Note 4 Control panel design varies depending on location T Although the control panel design and what displayed on the LCD screen such as menu names and option names may differ from your actual product the method of operation is the same WF 7610 Series WF 7620 Series a User s Guide Getting to Know Your Product WF 3620 Series WF 3640 Series Reset Stop Start B amp W Color Buttons Lights Function a Turns the product on or off The power light turns on when the product is on Flashes when the product is printing copying scanning faxing replacing an ink cartridge charging ink or cleaning the print head Returns to the top menu When on the top menu switches between the modes Interrupts the current print or copy job and allows you to perform a different print or copy job c Press this button again to restart the job that has been paused d 2 Resets your settings to user default settings If user default settings have not been made resets to the factory default e Q Stops the current operation LCD screen displays menus If your product has a touch panel you can scroll the screen by f S swiping the LCD screen Try swiping a little harder if the touch panel is slow to respond Returns to the Home screen if no operations are ma
114. ext may be printed the next time you start your computer Incorrect margins a Make sure that the paper is loaded into the rear paper feed slot or the paper cassette correctly gt Loading Paper into the Paper Cassette on page 33 Loading Envelopes into the Paper Cassette on page 36 Loading Paper and Envelopes into the Rear Paper Feed Slot on page 39 Check the margin settings in your application Make sure that the margins are within the printable area of the page gt Printable area on page 194 Make sure the printer driver settings are appropriate for the paper size you are using For Windows check the Main window For Mac OS X check the Page Setup dialog box or Print dialog box If margins still appear even when printing using the borderless setting try one of the following For Windows click Extended Settings button on the printer driver s Maintenance window and then select Remove white borders For Mac OS X select On from the Remove white borders To display the Remove white borders click through the following menus System Preferences Print amp Scan for Mac OS X 10 7 or Print amp Fax for Mac OS X 10 6 or 10 5 your printer in the Printers list box Options amp Supplies and then Driver Uninstall the printer driver then reinstall it Uninstalling Your Software on page 146 Printout has a slight slant au Make sure that the paper is loaded into the rear paper feed slot or the
115. f the printed lines is missing as shown below this could mean a clogged ink nozzle or a misaligned print head gt Cleaning the Print Head on page 134 Aligning the Print Head on page 136 Cleaning the Print Head If you find that the printout is unexpectedly faint or that dots are missing you may be able to solve these problems by cleaning the print head which ensures that the nozzles are delivering ink properly You can clean the print head from your computer using the Head Cleaning utility in the printer driver or from the product by using the buttons 134 User s Guide Maintaining Your Product and Software Important Do not turn off the product during head cleaning If the head cleaning is incomplete you may not be able to print Note T Do not open the scanner unit during head cleaning LJ Perform the nozzle check first to identify any defective color s this will allow you to select the appropriate color s for the head cleaning function Black ink may be used when printing color images Checking the Print Head Nozzles on page 133 1 Because print head cleaning uses some ink from some cartridges clean the print head only if quality declines for example if the printout is blurry or the color is incorrect or missing D When ink is low you may not be able to clean the print head When ink is expended you cannot clean the print head Replace the appropriate ink cartridge first
116. face Windows 8 32 bit 64 bit Windows 7 32 bit 64 bit Vista 32 bit 64 bit XP SP1 or higher 32 bit or XP Professional x64 Edition Server 2012 Server 2008 R2 Server 2008 and Server 2003 Hi Speed USB For Mac OS X System PC Interface Mac OS X 10 5 8 10 6 x 10 7 x 10 8 x Hi Speed USB Note The UNIX File System UFS for Mac OS X is not supported Technical Specifications Note Specifications are subject to change without notice Printer specifications Paper path Paper cassette 1 and 2 front entry Rear paper feed slot top entry Capacity 27 5 mm for paper cassette 1 and 2 0 3 mm for rear paper feed slot Paper cassette 2 is only supported for WF 7620 Series WF 3640 Series 192 User s Guide Product Information Paper Note 4 Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot attest to the quality of any non Epson brand or type of paper Always test samples of paper stock before purchasing large quantities or printing large jobs 1 Poor quality paper may reduce print quality and cause paper jams or other problems If you encounter problems switch to a higher grade of paper Single sheets Size A3 329 x 483 mm A3 297 x 420 mm B4 257 x 364 mm A4 210 x 297 mm B5 182 x 257 mm A5 148 x 210 mm A6 105 x 148 mm 10x15 c
117. g Envelopes into the Paper Cassette Loading Paper and Envelopes into the Rear Paper Feed Slot iss ek era eRe ee Bae ER A ERE Placing Originals 00 000 Automatic Document Feeder ADF Scanner glass llle Inserting a Memory Card 0 Copying Copying Documents 0005 Basic COpying eeraa eeren ee Copy Mode Menu List 04 Printing Printing from the Control Panel Printing a JPEG file 2 0 2 ee Printing a TIFF file 2 2 ee Printing from Your Computer Printer Driver and Status Monitor Basic Operations Basic printing 0 eee eee Canceling printing 0 00 Other Options 0 0 0 0 00 00 00 Printing photos the easy way Product presets For Windows Only 2 sided printing 0 002 Fit to page printing 04 Pages per Sheet printing Anti Copy Pattern printing for Windows Watermark printing For Windows Only Header Footer printing For Windows Only Administrator Settings for Printer Driver for Windows Only 0 00 e eee eee Scanning Scanning from the Control Panel Scanning to a memory device Scanning to a folder lisse Scanning toanemail 0 Scanning toa computer 00 Scan mode menu lis
118. ge 107 Fax Settings User Default Settings You can change the default settings for sending a fax For more informa tion on the menus see the following section Fax Mode on page 107 Send Settings Auto Select On to rotate scanned documents 90 degrees Rotation when an A4 or Letter size document has been loaded long edgefirstinto the ADF sothatthe documentis sent at A4 or Letter size Ifthis option is disabled the documentis sent at A3 size If the recipient s fax machine does not support A3 size the document is automatically reduced in size This setting is not applied to color faxes and mono chrome faxes sent using the Direct Send function Batch Send Select On to sort faxes waiting to be sent in the memory by recipient and then send them as a batch gt Using handy fax features on page 90 Save Failure Select On to save faxes that failed to be sent in the Data product s memory You can resend thefaxes from Status Menu Using the status menu on page 99 Receive Settings Receive Setting up the receive mode on page 94 Mode DRD See Step 7 in the following section Using the Fax Setting Wizard on page 84 Rings to Setting the number of rings to answer on page 86 Answer Remote See the Note in the following section Receive gt Receiving a fax manually on page 98 113 User s Guide Menu List of Control Panel Menu Settings and Description
119. he following menus System Preferences Print amp Scan for Mac OS X 10 8 or 10 7 or Print amp Fax for Mac OS X 10 6 or 10 5 your product in the Printers list box Options amp Supplies and then Driver The memory card is not recognized The memory card may not be recognized depending on the Memory Device Interface settings Select the menu as shown below Setup System Administration Memory Device Interface Memory Device Enable 181 User s Guide Troubleshooting for Printing Copying Rear paper feed slot is removed Only for WF 7610 Series WF 7620 Series When the rear paper feed slot is removed reattach it by holding vertically shown as below rj 182 User s Guide Troubleshooting for Scanning Troubleshooting for Scanning Problems Indicated by Messages on the LCD Screen or Status Light L Make sure the product is connected to your computer properly Q Turn off the product and turn it on again If the problem is not solved the product may be malfunctioning or the light source in the scanner unit may need to be replaced Contact your dealer L Make sure the scanning software is fully installed For more details about reinstalling visit your local Epson Web site gt Where To Get Help on page 203 Problems When Starting a Scan Qj Check the status light and make sure the product is ready to scan L Make sure your cables are securely connected to the product and a working electrical
120. he pad the product is designed to stop printing when the pad has reached its limit Whether and how often this is required will vary according to the number of pages you print using the borderless print option The need for replacement of the pad does not mean that your product has ceased to operate in accordance with its specifications The product will advise you when the pad requires replacing and this can only be performed by an authorized Epson Service provider The Epson warranty does not cover the cost of this replacement 152 User s Guide Error Indicators Error Code on the Status Menu Ifajob does not complete successfully check the error code displayed on the history ofthe each job You can check the error code by pressing i and then select Job History Refer to the following table to find the problem and its solution Code Problem Solution 001 The product was turned off by a power failure 109 The received fax was already deleted 110 The job was printed on one side only becausethe paper loaded does not support double sided printing 201 The memory is full Send multiple pages separately Sending a monochrome fax to one recipient is available using Direct Send gt Using handy fax features on page 90 Print unprinted received fax data from Job Monitor in the Status Menu 202 The line was disconnected by the recipient Wait for a moment and then try again machine 203 Th
121. he product prints every fax received You can change the settings to save received faxes in the product s memory on a computer or to an external memory device gt Outputting received faxes on page 95 J Selecting paper cassettes for printing faxes and fax reports If your product has more than one paper cassette you can select which cassette to use for printing faxes and fax reports gt Setup gt System Administration gt Printer Settings gt Paper Source Settings gt Auto Select Settings gt Fax Note When more than one cassette is selected from the menu above the most suitable cassette is automatically selected according to the paper size setting for each cassette and the size of received faxes or fax reports 14 Changing settings for printing faxes and fax reports Setup gt System Administration gt Fax Settings gt Output Settings 87 User s Guide Faxing Installing FAX Utility for faxing from a computer Epson FAX Utility allows you to send a fax from a computer and save received faxes in a specified folder Follow the procedure below to install FAX Utility PC FAX Driver is installed at the same time This is necessary for sending faxes Important Install the printer driver before installing FAX Utility Windows Insert the software disc that came with your product and then click setup exe in the following folder Apps FaxUtility setup exe Important Select the same por
122. her problems 0000000000 190 Answering machine cannot answer voice calls TEPPPETTTETTTITTIITIITITIITETTTTIIDTITT 190 The time and date of sent or received fax jobs is InCORFTeCb eoe tt eae eh oe e Reed g 191 Cannot store received faxes in an external storagedevice llle 191 Faxes are sent at the wrong size 191 Product Information System Requirements 0 0 192 For Windows 000s eee eee 192 For MacOSX 6 ee 192 Technical Specifications 0 192 Printer specifications 00 192 Scanner specifications 195 Automatic Document Feeder ADF specifications 2 2 0 0 0 eee eee ee 195 Fax specifications 0005 196 Network interface specification 196 Memory card eee eee 197 Mechanical 1 2 00 0 0 e eee eee eee 198 Electrical ceiui noni neii uaiiie 199 Environmental llllseeeesss 200 Standards and approvals 201 Interfaces scene nine de tarnii eas 202 External USB device 0000 202 Where To Get Help Technical Support Web Site 203 Contacting Epson Support 203 Before Contacting Epson 203 Help for Users in Europe lesse 204 Help for Users in Australia 204 Help for Users in Hong Kong 204 Index User s Guide Introduction Introduction Where to
123. indows 7 and Server 2008 R2 Click the start button and then select Devices and Printers Windows Vista and Server 2008 Click the start button select Control Panel and then select Printer from the Hardware and Sound category Windows XP and Server 2003 Click Start select Control Panel and then select Printers and Faxes from the Printers and Other Hardware category Windows 8 7 Server 2008 and Server 2012 Right click on the product or press and hold the product select Printer properties Optional Settings and then select the Driver Settings button Windows Vista and Server 2008 Right click the icon for your product click Optional Settings and then click the Driver Settings button Windows XP and Server 2003 Right click the icon for your product click Optional Settings and then click the Driver Settings button 65 User s Guide Printing Make the appropriate settings For more details about each setting see the online help Click OK 66 User s Guide Scanning Scanning Scanning from the Control Panel Youcan scan documents and send the scanned image from the product to a connected computer a memory device a network folder and send the scanned image by attaching to an email Note 1 Depending on the product Scan to Network Folder FTP and Scan to Email functions may not be supported Available Features on page 8 1 You can save your scan settings as a preset Presets on p
124. ine Type setting enter amp hash instead of the actual access code 4 To pause the product for a few seconds when dialing enter a hyphen Press Save to finish registering Note To delete or edit an existing entry press the name section of the target entry on the contact list screen and then select Delete or Edit Creating a Group By adding contacts to a group list you can send a fax or a scanned image by email to multiple destinations at the same time EB Open the contacts list from the Home menu Scan mode or Fax mode Note for the WF 3620 Series WF 3640 Series You can access Contacts from Scan mode or Fax mode Press Menu Select Add Group Select the function you want to use to register the group entry Note This screen is displayed when you open the contact list from the Home menu Select the entry number that you want to register Note You can register the following number of entries including individual entries and group entries WF 7610 Series WF 7620 Series Up to 200 entries WF 3620 WF 3640 Series Up to 100 entries Enter a name to identify the group entry in Name You can enter up to 30 characters 103 User s Guide aA rri Making Contact List Settings Enter a word to identify the entry in Index Word You can enter up to 30 characters This index word can be useful when searching for an entry from the contact list Press P
125. ink is low expended or the maintenance box is nearly full full the How to button appears in the EPSON Status Monitor 3 window Clicking How to displays ink cartridge or maintenance box replacement instructions Ink Levels EPSON Status Monitor 3 provides a graphic display of the ink cartridge status Information You can view information about the installed ink cartridges by clicking Information Maintenance Box Service Life EPSON Status Monitor 3 provides a graphic display of the maintenance box status Technical Support Click Technical Support to access the Epson technical support website Print Queue You can view Windows Spooler by clicking Print Queue For Mac OS X Follow these steps to access EPSON Status Monitor Access the Epson Printer Utility 4 Accessing the printer driver for Mac OS X on page 51 Click the EPSON Status Monitor icon The EPSON Status Monitor appears eoo Epson Printer Utility 4 amp Buy Epson Ink EPSON epson xxxx gs EPSON Status Monitor Black Magenta Yellow Cyan Ink Levels Maintenance Box Service Life XXXX 158 User s Guide Troubleshooting for Printing Copying You can also use this utility to check the ink cartridge status before printing EPSON Status Monitor displays the ink cartridge status at the time it was opened To update the ink cartridge status click Update When ink is low expended or the maintenance box is nearly full full a How to button appear
126. ion ofthe copyright holder before copying published material Protecting Your Personal Information This product allows you to store names and telephone numbers in its memory even when the power is turned off Use the following menu to erase the memory if you give the product to someone else or dispose of it Setup gt System Administration gt Restore Default Settings gt Clear All Data and Settings 15 User s Guide Getting to Know Your Product Getting to Know Your Product Note The illustrations in this manual are from a similar product model Although they may differ from your actual product the method of operation is the same Product Parts WF 7610 Series WF 7620 Series a ADF cover b ADF lever C Automatic Document Feeder ADF d Edge guide e ADF input tray place your originals here to be copied f ADF output tray your originals are ejected here as they are copied g Paper cassette 1 h Paper cassette 2 Paper cassette 2 is only available for the WF 7620 Series 16 User s Guide Getting to Know Your Product gt T a Edge guides b Rear paper feed slot Output tray d Output tray extension e Stopper Edge guides g Paper cassette h Paper cassette cover Document cover b Scanner glass Control panel Memory card slot Memory card light Ext
127. ironmental Temperature Operation 10 to 35 C 50 to 95 F Storage 20 to 40 C 4 to 104 F 1 month at 40 C 104 F 200 User s Guide Product Information Humidity Operation 20 to 8096 RH Storage 5 to 8596 RH Without condensation Standards and approvals U S model Safety UL60950 1 CAN CSA C22 2 No 60950 1 EMC FCC Part 15 Subpart B Class B CAN CSA CEI IEC CISPR 22 Class B This equipment contains the following wireless module Manufacture Askey Computer Corporation Type WLU6117 D69 RoHS This product conforms to Part 15 ofthe FCC Rules and RSS 210 of the IC Rules Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing European model Low voltage directive 2006 95 EN60950 1 EC EMC directive 2004 108 EC EN55022 Class B EN61000 3 2 EN61000 3 3 EN55024 R amp TTE
128. is dialog box before next scan check box is cleared Epson Scan starts scanning immediately without displaying the File Save Settings window 1 You can create a password protected PDF file Select the Security tab in PDF Plug in Settings See the Help for more details on Epson Scan HQ When you select Skip Blank Page any blank pages in the document are not scanned 71 User s Guide Scanning Your scanned image is saved Scanning in Professional Mode Professional Mode gives you total control of your scanning settings and lets you check the changes you have made ina preview image This mode is recommended for advanced users Note LI Ifyou want to install Epson Scan on Windows Server 2012 Server 2008 or Server 2003 you have to install Desktop Experience first L1 See the Help for more details on Epson Scan Place your original s Placing Originals on page 42 Start Epson Scan Starting Epson Scan Driver on page 79 72 User s Guide Scanning Select Professional Mode from the Mode list Mode EPSON Scan Professional Mode Settings Name Current Setting Save Delete Original Document Type Reflective Document Source Scanner Glass Auto Exposure Type Destination Image T ype 24 bit Color Resolution 300 vi dpi Document Size W 292 H 4318 mm r Target Size Original Y Adjustments 7 Unsharp Mask Descr
129. ith soap and water If the liquid crystal solution gets into your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a doctor immediately Avoid using a telephone during an electrical storm There may be a remote risk of electric shock from lightning Do not use a telephone to report a gas leak in the vicinity of the leak 11 User s Guide Important Instructions 4 For WF 7610 Series WF 7620 Series The product is heavy and should not be lifted or carried by fewer than two persons When lifting the product the two persons should assume the correct positions see below Note The following provides safety instructions for ink cartridges Replacing Ink Cartridges on page 120 Product Advisories and Warnings Read and follow these instructions to avoid damaging the productor your property Make sure you keep this guide for future reference Setting up using the product L Do not block or cover the vents and openings in the product L Use only the type of power source indicated on the product s label LI Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Q Avoid electrical outlets controlled by wall switches or automatic timers Qj Keep the entire computer system away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Q
130. izard menu guides you through setting up the basic fax features The wizard is automatically displayed when the product is turned on for the first time If you have already configured the settings skip this section unless you need to change the settings Important Before starting the wizard make sure you have connected the product and your phone device to the phone line correctly Connecting to a Phone Line on page 81 g E Enter Setup mode from the Home menu Select System Administration Select Fax Settings Select Fax Setting Wizard The Fax Setting Wizard screen is displayed Press Start to continue On the Fax Header screen enter the sender s name up to 40 characters On the Your Phone Number screen enter your phone number up to 20 digits Note D You should enter your name and phone number in the fax header before sending faxes so that recipients can identify the origin of the fax D You can change the header information later Access the menu as shown below Setup System Administration Fax Settings Basic Settings Header If you have subscribed to a distinctive ring service from your telephone company select Proceed in the DRD Setting screen Selectthe ring pattern to be used for incoming faxes or select On and then go to Step 10 If you do not need to set this option select Skip and then go to the next step Note 1 Distinctive ring services offered by many
131. k and cancel fax jobs that are ongoing or waiting to be sent Qj Send or delete a scanned document using the Store Fax Data function L Delete a scanned document for polling services _1 Resend or delete faxes that failed to be sent if you have enabled the Save Failure Data option Follow the steps below to access the menu 99 User s Guide Faxing Press i on the control panel Select Job Monitor and then select Communication Job or Print Job Select a target job from the list A detailed information screen is displayed showing the available actions Checking sent received fax jobs You can check the history of sent or received fax jobs You can also reprint received faxes When the limit is reached the oldest history entry is deleted first Follow the steps below to access the menu Press i onthe control panel Select Job History and then select Receive Job or Send Job Select a target job from the list A detailed information screen is displayed showing the available actions Checking received faxes in the Inbox You can view received faxes saved in the product s memory Inbox Press i on the control panel select Job Storage and then select Inbox You can also access the Inbox from the Fax mode Viewing received faxes on the LCD screen on page 97 Printing a fax report Printing a fax log automatically You can set to print fax log report automatically Enter Setup mode from the Home menu Sele
132. lect On to return to the Home menu after three minutes of inactivity Wi Fi Network Settings Wi Fi Network Status You can see the current network settings and print a networks status sheet Wi Fi Setup Wi Fi Setup For details on the setting items see the online Network Wizard Guide Push Button Setup WPS PIN Code Setup WPS Wi Fi Auto Connect Disable Wi Fi Network problems may be resolved by disabling or ini tializing the Wi Fi settings and then making the settings again For details see the online Network Guide Wi Fi Direct For details on the setting items see the online Network Setup Guide Connection Check You can check the network connection status and print the report If there is any problem with the connection the report helps you find the solution Advanced Setup For details on the setting items see the online Network Guide Epson Connect Services Google Cloud Print Services For instructions on use see the Epson Connect guide gt Using Epson Connect Service on page 10 112 User s Guide Menu List of Control Panel Menu Settings and Description Copy Settings Scan Settings Make the User Default Settings The settings made in this menu are displayed as the default settings in each mode For details on the settings items see the menu list for each mode gt Copy Mode on page 105 gt Scan Mode on pa
133. ll directions The product will not operate properly if it is tilted printing after a paper jam for Windows only r you cancel the print job because ofa paper jam you can reprint it without reprinting pages that have already been ted Solve the paper jam gt Paper Jams on page 159 Access the printer settings Accessing the printer driver for Windows on page 50 Select the Print Preview check box in the Main window of your printer driver 171 User s Guide Troubleshooting for Printing Copying Make the settings that you want to use to print Click OK to close the printer settings window and then print your file Print Preview window opens Selecta page that has already been printed in the page list box on the left side and then select Remove Page from the Print Options menu Repeat this step for all the pages that have already been printed Click Print on the Print Preview window EJ E23 EJ E3 Print Quality Help If you are having print quality problems then compare it with the illustrations below Click the caption under the illustration that best resembles your prints enthalten alle Aufdruck W 15008 Regel Good sample Good sample enthaiten Aiie cnurenen enc Aufdruck W Aufdruck W Q ADO T i y 2UUO WKWOLCL i 5008 Rese Horizontal banding on page 173 gt Vertical banding or misalignment on page 173 Horizontal banding on page 17
134. loading 6 Slide the edge guides to the edges of the paper SE V CU Note For plain paper do not load paper above the arrow mark inside the edge guide For Epson special media make sure the number of sheets is less than the limit specified for the media Selecting Paper on page 27 For WF 7610 Series WF 7620 Series Put the paper cassette cover back on 35 User s Guide Paper and Media Handling 8 Keep the cassette flat and slowly and carefully reinsert it all the way into the product Note When you insert the paper cassette the screen for making paper size and paper type settings is automatically displayed Make sure the paper settings match the paper you have loaded 9 Slide out the output tray and raise the stopper Note I Ifyou want to print on commercially available pre punched paper see Loading Paper and Envelopes into the Rear Paper Feed Slot on page 39 I Leave enough space in front of the product for the paper to be fully ejected L4 Do not remove or insert the paper cassette while the product is operating Loading Envelopes into the Paper Cassette Follow these steps to load envelopes 36 User s Guide Paper and Media Handling Pull the paper cassette 1 all the way out Note Make sure the number of envelopes does not exceed the limit Selecting Paper on page 27 37 User s Guide Paper and Media
135. ly with black ink 125 User s Guide Replacing Ink Cartridges When EPSON Status Monitor 3 tells you to cancel your print job click Cancel or Cancel Print to cancel your print job Color cartridge s need to be replaced Black printing is temporarily available XXXXX JOOY2OOC 30000 OOXDOQC XXXXX XOODOX Epson recommends the genuine Epson cartridges listed above Click Replace Cartridge for ink cartridge replacement instructions or click Close to see Status Monitor You can cancel the job and reprint in black ink using the following settings Paper Type plain papers or Envelope Color Grayscale Borderless Not Selected If Cancel is not displayed cancel the print job from the control panel on the product You can temporarily continue printing To print with other settings replace the expended cartridge s nen The settings you selected are not available Black printing is temporarily available using the following settings Paper Type plain papers or Envelope Color Grayscale Borderless Not Selected To print with other settings please replace the expended cartridge s Note If the error stating that a color ink cartridge is expended originates with another computer on the network you may need to cancel the print job at the product Load plain paper or envelope Access the printer settings Accessing the printer driver for Windows on page 50
136. m 4x6 in 13x 18cm 5 x7 in 9x 13 cm 3 5 x 5 in 13 x 20 cm 5 x 8 in 20 x 25 cm 8x 10 in 16 9 wide size 102 x 181 mm 100 x 148 mm Letter 8 1 2 x 11 in Legal 8 1 2 x 14 in Paper types Plain paper or special paper distributed by Epson Thickness 0 08 to 0 11 mm 0 003 to 0 004 in for plain paper Weight 64 g m 17 Ib to 90 g m 24 Ib for plain paper Available only for WF 7610 Series WF 7620 Series Envelopes Size Envelope 10 4 1 8 x 9 1 2 in Envelope DL 110 x 220 mm Envelope C4 229 x 324 mm Envelope C6 114 x 162 mm Paper types Plain paper Weight 75 g m 20 Ib to 90 g m 24 Ib for Envelope 10 DL and C6 80 g m 21 Ib to 100 g m 26 Ib for Envelope C4 193 User s Guide Product Information Printable area Highlighted portions show printable area Single sheets Normal Borderless A B B C Envelopes A B B C Minimum margin Media type Single sheets Envelopes 10 DL C6 Envelop C4 A 3 0 mm 0 12 in 3 0 mm 0 12 in 3 0 mm 0 12 in B 3 0 mm 0 12 in 5 0 mm 0 20 in 5 0 mm 0 20 in 10 0 mm 0 40 in C 3 0 mm 0 12 in 3 0 mm 0 12 in 3 0 mm 0 12 in 1The recommended margin is 21 mm 2The recommended margin is 50 mm 3For WF 7610 Series WF 7620 Series 4For WF 3620 Series WF 3640 Series 194 User s Guide Product Information Note Depe
137. medical facilities or near medical equipment Radio waves from this product may adversely affect the operation of electrical medical equipment 13 User s Guide Important Instructions 14 Donotusethis product near automatically controlled devices such as automatic doors or fire alarms Radio waves from this product may adversely affect these devices and could lead to accidents due to malfunction Using memory cards Qj Do not remove a memory card or turn off the product while the memory card light is flashing L The methods for using memory cards vary according to card type Be sure to refer to the documentation packaged with your memory card for details _1 Use only memory cards compatible with the product Memory card on page 197 Using the LCD screen Q The LCD screen may contain a few small bright or dark spots and because of its features it may have an uneven brightness These are normal and do not indicate that it is damaged in any way L Only use a dry soft cloth to clean the LCD screen or touchscreen Do not use liquid or chemical cleaners L The exterior cover of the LCD screen could break if it receives a heavy impact Contact your dealer if the panel surface chips or cracks and do not touch or attempt to remove the broken pieces L Press the touchscreen gently with your finger Do not press force or operate with your nails _1 Do not operate by a sharp edge thing such as a ball point pen sharp pencil st
138. n the eyes may be corrected 106 User s Guide Fax Mode Menu List of Control Panel Menu Settings and Options Menu Fax Send Settings Resolution Select the resolution of the outgoing fax Select Photo for documents that contains a lot of images Density Select the density of the outgoing fax When sending text based monochrome documents select Auto Document Size Glass Select the size and orientation of the document you placed on the scanner glass ADF 2 Sided Select On to scan both sides of the documents placed in the ADF The Direct Send option and color faxing are disabled when this is set to On Direct Send Select On to let the product send a monochrome fax as soon asthe connection is made without saving the scanned image in its memory gt Using handy fax features on page 90 Priority Send Select On to send your fax before the other faxes waiting to be sent gt Using handy fax features on page 90 Continuous Scan from ADF Select On to let the product ask you if you want to scan another page each time scanning the documents in the ADF is finished gt Using handy fax features on page 90 Transmission Report Select whether or not to print a report each time after sending a fax is finished By default the product prints a report only when an error occurs Send Fax Later Sending a fax at a specified time on page 91 Polling Receive
139. n to a network folder Scan to an email Australia and Australia and Forward fax to a v V 4 New Zealand V New Zealand network folder only only Forward fax to an email LDAP 4 A4 i Paper cassette 2 V v V For more details see the online Administrator s Guide Caution Important and Note Caution Important and Note in this manual are indicated as below and have the following meaning Caution must be followed carefully to avoid bodily injury t Important must be observed to avoid damage to your equipment Note contain useful tips and restrictions on product operation Operating System Versions In this manual the following abbreviations are used d ad Windows 8 refers to Windows 8 Windows 8 Pro Windows 8 Enterprise Windows 7 refers to Windows 7 Home Basic Windows 7 Home Premium Windows 7 Professional and Windows 7 Ultimate Windows Vista refers to Windows Vista Home Basic Edition Windows Vista Home Premium Edition Windows Vista Business Edition Windows Vista Enterprise Edition and Windows Vista Ultimate Edition Windows XP refers to Windows XP Home Edition Windows XP Professional x64 Edition and Windows XP Professional Windows Server 2012 refers to Windows Server 2012 Essentials Edition Server 2012 standard Edition Windows Server 2008 refers to Windows Server 2008 Standard Edition Windows Server 2008 Enterprise Edition Windows Serv
140. nding on the type of paper print quality may decline in the top and bottom areas of the print or the area may be smeared Scanner specifications Scanner type Flatbed color Photoelectric device CIS Effective pixels 10200 x 14040 pixels at 1200 dpi Scanning area may be restricted if resolution setting is large Document size WF 7610 Series WF 7620 Series 297 x 431 8mm 11 7 x 17inches A3 or US B 11 x 17inches Document size WF 3620 Series WF 3640 Series 216 x 297 mm 8 5 x 11 7 inches A4 or Letter Scanning resolution 1200 dpi main scan 2400 dpi sub scan Output resolution 50 to 4800 7200 and 9600 dpi 50 to 4800 dpi in 1 dpi increments Image data 16 bits per pixel per color internal 8 bits per pixel per color external maximum Light source LED Automatic Document Feeder ADF specifications Paper input Face up loading Paper output Face down ejection Paper size B5 A5 A4 Letter Legal B4 2 A3 2 Paper types Plain paper Paper weight 64 to 95 g m Paper capacity Total thickness of 3 5 mm up to about 35 sheets 4 1 For the WF 3620 Series WF 3640 Series you cannot automatically scan both sides of A5 and Legal size paper 2A3 and B4 documents are only available for the WF 7610 Series WF 7620 Series 3For WF 3620 Series WF 3640 Series the loading capacity of Leg
141. nding the fax Hang up the phone oS na Sending a fax from a computer Using Epson FAX Utility you can fax documents created using an application such as a word processing or spreadsheet application directly from your computer For information on how to install FAX Utility see the following section Installing FAX Utility for faxing from a computer on page 88 Note The following explanation uses Microsoft Word as an example for Windows OS and Text Edit for Mac OS X The actual operations may differ depending on the application you use For more details see the application s help 93 User s Guide Faxing Open the file you want to fax Select the Print menu from your application s File menu The application s print setting screen is displayed Windows Select your printer FAX from the printer selection box and then change the print settings as needed Mac OS X Select your printer FAX from the printer selection box click V and then change the print settings as needed oo B Windows Click Properties change the fax transmission settings as needed and then click OK Mac OS X Select Fax Settings and then change the fax transmission settings as needed Windows Click OK The Recipient Settings screen is displayed Select one or more recipients and then click Next Mac OS X Select Recipient Settings and then select one or more recipients E E3 Specify the content of the cover sheet as needed Fo
142. nfigured FAX Utility to save faxes on a computer you can change to Yes and Print on the product to print received faxes automatically while saving them on the computer Important Received faxes are only saved on the computer while the computer is logged in Because the product temporarily saves the received faxes in its memory until they are saved on the computer the memory may become full if you leave the computer off for an extended period of time Ll Save to Memory Device Enable this to save received faxes ina memory card or external USB storage device connected to the product Select Yes and Print to print received faxes automatically while saving them to the external storage device Before you use this function you need to create a folder to save in the device Select Create Folder to Save in the Other Settings menu and then follow the on screen instruction For information on supported external storage devices see the following section Memory card on page 197 gt External USB device on page 202 Important Because the product temporarily saves received faxes in its memory until they are saved to the storage device the memory may become full if you do not insert the device for an extended period of time Note Received faxes cannot be printed directly from the product s control panel as they are saved in the external storage device in PDF format L1 Forward Enable this to forward re
143. ng an External Storage Device Precautions on Storage Devices 149 Copying Files Between a Storage Device and Your Comput E csse e SNES ee ee 149 Copying files to your computer 149 Saving files to a storage device 150 Error Indicators Error Messages on the Control Panel 152 Error Code on the Status Menu 153 Troubleshooting for Printing Copying Diagnosing the Problem 156 Checking product status 157 Paper PiS cs weeded RR ese wes 159 Removing jammed paper from the rear cover DILcDUDE M EI CE EE 160 Removing jammed paper from inside the product euet obese tied eee 165 Removing jammed paper from the paper CASSELLE 0 167 Removing jammed paper from the Automatic Document Feeder ADF 5 169 Preventing paper jams 005 171 Reprinting after a paper jam for Windows ONLY sec dace ae su ee RR SERRE AAA 171 Print Quality Help 2 0 0 0 00 00 00000 172 Horizontal banding 0 173 Vertical banding or misalignment 173 Incorrect or missing colors 174 Printing is too slow 0 00004 Paper Does Not Feed Correctly Paper does not feed 000 Multiple pages feed 00000 Paper is improperly loaded Paper is not ejected fully or is wrinkled The Product Does Not Print
144. ng the Print Head Alignment utility for Setup Mode isses eee hh y n 110 MacOSX ccc ccc ccc LLL Lun System Administration Settings 111 Using the control panel CONCIS 4s deser te t es UE e e PD 116 Making Network Service Settings Presets ca i vile RR WRRR EE ee S 116 Sharing the Product for Printing User s Guide Contents Cleaning the Product 0000 139 Blurry or smeared print Cleaning the exterior of the product 139 Miscellaneous Printout Problems Cleaning the interior of the product 140 Incorrect or garbled characters Replacing Maintenance Box 141 Incorrect Margins 0000000 Checking the maintenance box status 141 Printout has a slight slant Precautions on the maintenance box 141 Size or position of copied image is incorrect Replacing a maintenance box 141 Inverted image 0 sees eeeees Transporting the Product 143 Blank pages print aasa lees Checking and Installing Your Software 145 Braise tis SE EEE hs Checking the software installed on your computer o a ceed ee reped Rcs by E E 145 Installing the software 00 146 Uninstalling Your Software 146 For Windows 0 0 0 0 0000 eee e ee eee 146 Por Mac OS XS sonos rehenes 147 Transferring Data Usi
145. ning it upside down otherwise ink may leak L Allow spaces behind the product for the cables and space above the product so that you can fully raise the document cover _1 Leave enough space in front of the product for the paper to be fully ejected Qj Avoid places subject to rapid changes in temperature and humidity Also keep the product away from direct sunlight strong light or heat sources _1 Do not insert objects through the slots in the product Q Do not put your hand inside the product or touch the ink cartridges during printing L Do not touch the white flat cable inside the product _1 Do not use aerosol products that contain flammable gases inside or around the product Doing so may cause fire Qj Do not move the ink cartridge holder by hand otherwise you may damage the product d Alwaysturn the product offusingthe button Do not unplug the productor turn off the power at the outlet until the LCD screen has turned off completely 1 Before transporting the product make sure that the print head is in the home far right position and the ink cartridges are in place L Be careful not to trap your fingers when closing the scanner unit _1 Ifyou are not going to use the product for a long period be sure to unplug the power cord from the electrical outlet 1 Do not press too hard on the scanner glass when placing the originals Using the product with a wireless connection 14 Donotuse this product inside
146. nk for each cartridge This means that even if the cartridge is removed from the product before it is expended you can still use the cartridge after reinserting it back into the product However when reinserting a cartridge some ink may be consumed to guarantee product performance To maintain optimum print head performance some ink is consumed from some cartridges not only during printing but also during maintenance operations such as ink cartridge replacement and print head cleaning If you need to remove an ink cartridge temporarily be sure to protect the ink supply area from dirt and dust Store the ink cartridge in the same environment as the product When storing the cartridge be sure that its label identifying the color of the ink cartridge is facing upward Do not store ink cartridges upside down The ink supply port is equipped with a valve designed to contain the release of excess ink there is no need to supply your own covers or plugs However careful handling is recommended Do not touch the supply port of the ink cartridge or its surrounding area For maximum ink efficiency only remove an ink cartridge when you are ready to replace it Ink cartridges with low ink status may not be used when reinserted Do not open the ink cartridge package until you are ready to install it in the product The cartridge is vacuum packed to maintain its reliability If you leave a cartridge unpacked for along time before using it normal printing
147. ns 2 cemere ww 90 PO ORIN ei Seale Seaman renter ayant u Pot MaCOS X cou u VR WEE Ra vx a e Receiving F x s eee eese e e es 94 Setti d 04 Conserving Black Ink When the Cartridge Is Low e up e in ne ene ann en ne For WindowsOnly lesse Outputting received faxes 95 ee bcd Viewing received faxes on the LCD screen 97 Sepe Pea eae ne eae ee Receiving a fax by polling 98 Receiving a fax manually 98 Maintaining Your Product and Saving received faxes ona computer 99 Software Checking Fax Jol batts Atta EATON qe a opens ii Checking the Print Head Nozzles Using the status menu 0 8 99 Using the Nozzle Check utility for Windows Printing a fax report 00 NENNEN CMM Fax Mode Menu List llle eese 101 Using the Nozzle Check utility for Mac OS X Making Contact List Settings Using the control panel lessen Cleaning the Print Head Creating a Contact 0000000 102 Using the Head Cleaning utility for Windows Creating a Group 103 Using the Head Cleaning utility for Mac OS X Menu List of Control Panel P aaaea Copy Moders 23 rrsyr rtd cerns eA 105 P T us bie paneb kw eebDUN PE es Memory Device Mode 05 106 Aligning the Print Head aeee ED JUR MM 107 Uong the Print leads lipomen iiiar Windows lesen Scan Mode cde curre o o RUE n 107 Usi
148. nu list Scan Report Prints up to 30 reports of folder logs that contain the scanning date location and scanning result Scan to Email Menu Settings and Description Format Select the file format for the scanned image When you select TIFF Single Page or TIFF Multi Page the image is scanned in monochrome 108 User s Guide Menu List of Control Panel Menu Settings and Description Menu Email Settings Subject Enter the subject for the email to which you want to attach the scanned file Filename Prefix Enter the prefix for the file name Basic Settings Resolution Select the scanning resolution Scan Area Select the scan area 2 Sided Select On when you want to scan a double sided document Document Type Select the document type Density Select the density Document Orientation Select the document orientation Compression Ratio Selectthe compression ratio of scanned data PDF Settings Make settings for password protected PDFs Document Open Password creates a PDF that requires a password to open Permissions Password creates a PDF that requires a password when printing or editing the PDF Attached File Max Size Select the maximum size of the attached file Select a larger size if you often send large files Scan Report Prints up to 250 reports of email logs that contain the scanning
149. nvelopes 54 User s Guide Printing 6 Select Print Settings from the pop up menu Printer EPSON XXXX E gt Presets Default Settings Copies fi Pages All From 1 to 1 Paper Size A4 210 by 297 mm Orientation Print Settings a ms Paper Source Auto Select Media Type plain papers Print Quality Normal Borderless Expansion Max Grayscale Mirror Image Cancel Select the appropriate Paper Source setting Select the appropriate Media Type setting gt Paper type settings from the printer driver on page 32 Select the appropriate Print Quality setting r3 rJ N Note If you are printing high density data on plain paper letterhead or preprinted paper select Standard Vivid to make your printout vivid Select the appropriate Expansion setting during borderless printing to control the amount of the image that extends beyond the edges of the paper Click Print to start printing Canceling printing If you need to cancel printing follow the instructions in the appropriate section below Using the product button Press Q to cancel a print job in progress 55 User s Guide Printing Using the product s status menu You can cancel a print job in progress on the product s Status Menu Press i to display the Status Menu Select Job Monitor then Print Job Ongoing jobs and jobs
150. om the printer driver s Print dialog box Mac OS X Accessing the printer driver for Windows on page 50 Accessing the printer driver for Mac OS X on page 51 177 User s Guide Troubleshooting for Printing Copying When Increase Ink Drying Time settings is changed the print speed may decline Choose a shorter time for Increase Ink Drying Time in the Print Density Adjustment window for Windows or in the Two sided Printing Settings for Mac OS X of your printer driver Close any unnecessary applications If you print continuously for an extended period the printing may be extremely slow This is to slow down the printing speed and prevent the product mechanism from overheating and being damaged If this happens you can continue to print but we recommend stopping and leaving the product idle for at least 30 minutes with the power on The product does not recover with the power off After you restart the product will print at normal speed Uninstall the printer driver then reinstall it Uninstalling Your Software on page 146 If you try all of the methods above and cannot solve the problem see the following Paper Does Not Feed Correctly Paper does not feed Remove the stack of paper and make sure of the following d d a You have inserted the paper cassette all the way into the product The paper is not curled or creased The paper is not too old See the instructions that came with the pa
151. on Standalone copying Approx 19 W ISO IEC24712 with USB connection Ready mode Approx 8 5 W Sleep mode Approx 1 7W Power off Approx 0 3 W WF 7620 Series 100 240 V Model Input voltage range 90 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 1 0to 0 6A Power consumption Standalone copying Approx 19 W ISO IEC24712 with USB connection Ready mode Approx 8 5W Sleep mode Approx 1 7 W Power off Approx 0 3 W 199 User s Guide Product Information Note Check the label on the back of the product for its voltage WF 3620 Series 100 240 V Model Input voltage range 90 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 8 to 0 4 A Power consumption Standalone copying Approx 17 W ISO IEC24712 with USB connection Ready mode Approx 7 3 W Sleep mode Approx 1 6 W Power off Approx 0 4 W WF 3640 Series 100 240 V Model Input voltage range 90 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 8 to 0 4 A Power consumption Standalone copying Approx 18 W ISO IEC24712 with USB connection Ready mode Approx 7 8 W Sleep mode Approx 1 6 W Power off Approx 0 4 W Env
152. one Detection cssc ritieni a na i 115 Direct Dialing Restrictions 115 Direct Send sert teet T N 90 107 Disable WAS EL iit tri reete teca ee 112 Document Orientation 105 109 Document Size 105 Document Size Glass 107 Document Type tenente nttnttnnnn 109 Documents printing DRD Driver accessing for Mac OS X 51 accessing for Windows sssssseeeeeeteeneeenntnnenen 50 Lamas Callin Pe T 146 Dry Tame pec 106 116 E Easy Photo Print eo neetenieeee tires tte tetris 57 ECM 115 Eco Mode 116 Email Server Status 110 Email Settings Enl rging Pages ceteris estie itii erts 60 Envelopes Inu M 36 39 printable rea ette tee isise 194 Epson Easy Photo Pririt ettet iier tics 57 User s Guide Index Epson Connection de etienne sede te irte ee Epson Connect Services Epson Connect Status Epson Event Manager Error Code neciueee eet estet e HE ER M eerta pe Error messages eerte tnnt Error NOUCE r iie Goin iiie EEEE eio a eee Uo Loro erste ev EE Errors CO RERO ON EA HERE 189 jc 156 SGI norat esieab teur erstes reise ie see ex rec Pr Eie FEE eebS 183 EXP aM SOD M 105 106 External USB device essent 202 F Fax Log Auto Print eee tttm 100 114 Issue
153. our technical staff at the following telephone and fax numbers Phone 852 2827 8911 Fax 852 2827 4383 205 User s Guide Index Index 2 Collate Copy tret trt eterne 105 Collation Stack ccccccccscscsssscsessesessescsscscscescscseeseseesesessescsesscseeeces 114 DEST T eos Dat v Oa d nina 105 109 Colerproblems e 174 JUS MeL COD esce e s terkhetacitera stb bam aicut jig Common Settings esscorseremeeereseeererereneeenrnreeerersenneanensean u 2 sided printing iere eter nee a a 58 Communication Mode aaa aa E 108 Pr AAE EE E O E TEE 105 Compression Rafio erret nnne nennen 109 DEP COPY C 43 Configuration Status Sheet 110 jgowihii C PR 116 Confirm Address List eene 115 4 Connection Check uices titi ec ever ti RR eek 112 Connection Mode sees th nth tn nennen 108 Pac Ge cR MM M 105 Contacting Epson eene nnne 203 Continuous Scan from ADR 107 A4 Letter Auto Switching 111 ADF 2 Sid d ee iere ente teset ere rbte tetur co reris 107 Admin PassWotd uisi ceni tr tortor eere ter eei ie sen iai 110 Admin Settings cetcetette eet etes teres stesse tertie ter tete desees 110 Administrator settings entente 65 Advanced Setup c cci eerte EER RRS 112 Aligning ptint head cionem itemm Pb niti 136 Anti Copy Pattern printing 62 Attach Image to Report 114 Attached File Max Size sscssssssscesssssvesasssse
154. outlet If necessary test your product s AC adapter by plugging in another electrical device and turning it on Q Turnoffthe product and computer and then check the interface cable connection between them to make sure it is secure Qj Make sure you select the correct product if a scanner list appears when starting to scan Q Connect the product directly to the computer s external USB port or through one USB hub only The product may not work properly when connected to the computer through more than one USB hub If the problem persists try connecting the product directly to the computer Qj Ifmorethan one product is connected to your computer it may not work Connect only the product you want to use and then try scanning again L Ifthe scanning software does not work properly uninstall the software first and then reinstall it Uninstalling Your Software on page 146 For more details about reinstall visit your local Epson Web site for further instructions gt Where To Get Help on page 203 1 Ifyou have clicked the Keep Blocking button in the Windows Security Alert window during or after installation of the Epson Software unblock Epson Event Manager gt How to unblock Epson Event Manager on page 183 How to unblock Epson Event Manager Click Start or the start button and then point to Control Panel For Windows 8 Select Desktop Settings charm and Control Panel 183 User s Guide Troubleshooting fo
155. p up window 2 sided printing Use the printer driver to print on both sides of the paper At y s Kz LE e User s Guide Printing ua Note This feature may not be available at some settings D The loading capacity differs during 2 sided printing Selecting Paper on page 27 T Only use papers that are suitable for 2 sided printing Otherwise the printout quality may deteriorate Selecting Paper on page 27 D Manual 2 sided printing may not be available when the product is accessed over a network or is used as a shared printer D Ifthe ink runs low during automatic 2 sided printing the product stops printing and the ink needs to be replaced When ink replacement is complete the product starts printing again but there may be some missing parts in your print Ifthis happens print again the page that has missing parts 1 Depending on the paper and the amount of ink used to print text and images ink may bleed through to the other side of the paper d The surface of the paper may be smeared during 2 sided printing Note for Windows D Four types of 2 sided printing are available automatic standard automatic folded booklet manual standard and manual folded booklet T Manual 2 sided printing is available only when EPSON Status Monitor 3 is enabled To enable the status monitor access the printer driver and click the Maintenance tab followed by the Extended Settings button In the Ext
156. paper cassette correctly gt Loading Paper into the Paper Cassette on page 33 Loading Envelopes into the Paper Cassette on page 36 Loading Paper and Envelopes into the Rear Paper Feed Slot on page 39 If Draft is selected in Quality in the Main window in your printer driver for Windows or in Print Quality in Print Settings for Mac OS X select another setting Size or position of copied image is incorrect d Make sure the paper size layout document orientation document size and zoom setting selected in the control panel matches the paper used When you are using the scanner glass make sure you have not placed the product in direct sunlight or near a light source The scanner glass may not detect the document correctly near a strong light If the edges of the copy are cropped off move the original slightly away from the corner 176 User s Guide Troubleshooting for Printing Copying 11 Clean the scanner glass gt Cleaning the exterior of the product on page 139 Inverted image 14 For Windows clear the Mirror Image check box from the More Options window of your printer driver or turn off the Mirror Image setting in your application For MacOSX clear the Mirror Image check boxin Print Settings in the Print dialog box of your printer driver or turn off the Mirror Image setting in your application LJ Uninstall the printer driver then reinstall it Uninstalling Your Software on page 1
157. pecially under the following conditions Q When using VoIP Q When using fiber optic digital services Q When adapters such as terminal adapters VoIP adapters splitters or DSL router are connected between the telephone wall jack and the product Phone cable Use a phone cable with the following interface specification LJ RJ 11 Phone Line Q RJ 11 Telephone set connection Depending on the area a phone cable may be included with the product If so use that cable You may need to connect the phone cable to an adapter provided for your country or region Connecting the product to the phone line Standard phone line PSTN or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the product 81 User s Guide Faxing Important LJ Ifyou have a PBX console in the room connect from the console to the LINE port D Do not remove the cap from the EXT port of the product when you are not connecting your phone DSL or ISDN Connect a phone cable from your DSL modem terminal adapter or ISDN router to the LINE port on the back of the product For more information consult the documentation that came with your modem adapter or router ul Important When connecting to a DSL line you may need to use a separate DSL filter When using a DSL filter connect a phone cable from the DSL fil
158. per for more information For plain paper do not load paper above the line just under the Y arrow mark inside the edge guide For Epson special media make sure the number of sheets is less than the limit specified for the media Selecting Paper on page 27 Paper is not jammed inside the product If it is remove the jammed paper gt Paper Jams on page 159 The ink cartridges are not expended If a cartridge is expended replace it Replacing an ink cartridge on page 129 You have followed any special loading instructions that came with your paper Multiple pages feed a For plain paper do not load paper above the line just under the arrow mark inside the edge guide For Epson special media make sure the number of sheets is less than the limit specified for the media Selecting Paper on page 27 Make sure the edge guides are snug against the edges of the paper Make sure the paper is not curled or folded If so flatten it or curl it slightly toward the opposite side before loading 178 User s Guide Troubleshooting for Printing Copying Q Remove the stack of paper and make sure that the paper is not too thin gt Paper on page 193 Q Fan the edges of the stack to separate the sheets then reload the paper Paper is improperly loaded If you have loaded the paper too far into the product the product cannot feed the paper correctly Turn the product off and gently remove the pape
159. peration Time Out eere neret iris tertvriate cordes 112 Priority Send S 106 Problems Output Settings iere 114 hznninrd e 173 blank pages 177 blurry prints 174 P contacting Epson sess 203 IET M 156 Pages per sheet printing eeeeeen 61 ED isset n ass HU D RHONE D DH ERR Deere ege 189 Paper incorrect characters etie ite thee ined 175 Epson special paper 27 Jucorrecteolorsii ke see eis sean RUE ITUR 174 feeding problems sn 178 rn P eian 176 jr 159 M KTOT Dabei eid eius ert GRON QUG 177 MOAN Sits cec nan etia E eee GER FOE 33 39 paper feeding ttt 178 loading capacity nennen 27 Paper Jam sescenti en aaa EARR 159 printable area 194 DEMING ses eate dd a etidm moi teta dere SpecifiCatlODSs i EE EE E EE 193 print speed wrinkling 179 product does not print Paper Guide Cleaning 110 SCAM sass E Paper jam 185 smeared prints Paper Setups siessssceesscscastsscestiscessscncsetusicnessaecetsencesivediestisciasssvseotterce 110 solving Paper Size Notice sse ort onn ra eR REEHUR 111 Product I nei 105 106 checking status Paper Source Settings ees eene ue Tu Paper Type Notice 111 D biscto ene MM AULA CALLES NEU NC p 108 transporting coccsssssscssssssesssssssesssssssnsssssesssnsssssssssnsseessesesess ik eee eee eee 8
160. power cord supplied with the product and do not use the cord with any other equipment Use of other cords with this product or the use of the supplied power cord with other equipment may result in fire or electric shock Be sure your AC power cord meets the relevant local safety standard Never disassemble modify or attempt to repair the power cord plug printer unit scanner unit or options by yourself except as specifically explained in the product s guides Unplug the product and refer servicing to qualified service personnel under the following conditions The power cord or plug is damaged liquid has entered the product the product has been dropped or the casing damaged the product does not operate normally or exhibits a distinct change in performance Do not adjust controls that are not covered by the operating instructions Place the product near a wall outlet where the plug can be easily unplugged Do not place or store the product outdoors near excessive dirt or dust water heat sources or in locations subject to shocks vibrations high temperature or humidity Take care not to spill liquid on the product and not to handle the product with wet hands Keep this product at least 22 cm away from cardiac pacemakers Radio waves from this product may adversely affect the operation of cardiac pacemakers If the LCD screen is damaged contact your dealer If the liquid crystal solution gets on your hands wash them thoroughly w
161. r Then turn the product on and reload the paper correctly Paper is not ejected fully or is wrinkled 1 Ifthe paper does not eject fully press the button indicated on the control panel to eject the paper If the paper is jammed inside the product remove it by referring to the following section gt Paper Jams on page 159 Q Ifthe paper is wrinkled when it comes out it may be damp or too thin Load a new stack of paper Note Store any unused paper in its original packaging in a dry area The Product Does Not Print All lights are off O Press the button to make sure the product is on Qj Make sure that the power cord is securely plugged in Qj Make sure that your outlet works and is not controlled by a wall switch or timer The control panel or lights are on L Turn off the product and computer Make sure the product s interface cable is securely plugged in L Ifyou are using the USB interface make sure your cable meets the USB or Hi Speed USB standards Qj Ifyou are connecting the product to your computer via a USB hub connect the product to the first tier hub from your computer Ifthe printer driver is still not recognized on your computer try to directly connect the product to your computer without the USB hub Qj Ifyouareconnecting the product to your computer via a USB hub make sure the USB hub device is recognized by your computer L Ifyouaretryingto print a large image your comput
162. r Mac OS X skip this step Click Send or Fax to send the fax The fax job is sent to the product EJ F3 Note Windows FAX Utility allows you to save up to 1000 contacts PC FAX Phone Book In addition both Windows and Mac FAX Utility allow you to edit the product s contact list For more details see the FAX Utility Help Receiving Faxes Setting up the receive mode The product is initially set to receive faxes automatically Receive Mode Auto You can change it to Manual if you connect an external telephone to the product In automatic receive mode the product automatically receives every fax and outputs them according to the Fax Output setting Outputting received faxes on page 95 In manual receive mode you need to answer every call and operate the product s control panel or your phone to receive faxes The received fax is output according to the Fax Output settings gt Receiving a fax manually on page 98 When setting up the fax features for the first time or when you need to change the settings due to a change in your phone system or for any other reason use the Fax Setting Wizard to set up the product correctly Using the Fax Setting Wizard on page 84 94 User s Guide Faxing Outputting received faxes The product is initially set to print every fax received You can change the settings to save received faxes in the product s memory on a computer or inan external memory device
163. r Scanning Do one of the following Q Windows 8 and 7 Select System and Security Q Windows Vista Select Security Q Windows XP Select Security Center Do one of the following Q Windows 8 7 and Vista Select Allow a program through Windows Firewall Q Windows XP Select Windows Firewall Do one of the following Ll Windows 8 and 7 Confirm that the check box for EEventManager Application is selected in the Allowed programs and features list Ll Windows Vista Click the Exceptions tab and then confirm that the check box for EEventManager Application is selected in the Program or port list LJ Windows XP Click the Exceptions tab and then confirm that the check box for EEventManager Application is selected in the Programs and Services list Click OK Using the Automatic Document Feeder ADF d If the document cover or ADF cover is open close it and try scanning again J Make sure your cables are securely connected to the product and a working electrical outlet Using scanning software other than Epson Scan driver d Ifyouare usingany TW AIN compliant programs make sure that the correct productis selected as the Scanner or Source setting If you cannot scan using any TW AIN compliant scanning programs uninstall the TW AIN compliant scanning program and then reinstall it Uninstalling Your Software on page 146 184 User s Guide Troubleshooting for Scanning Problem
164. r feed slot 1 Load paper in the rear paper feed slot when the product is not operating 39 User s Guide Paper and Media Handling Slide out the output tray and raise the stopper While holding only one sheet of paper with the printable side face up at the center of the rear paper feed slot slide the edge guides until they are flush with the edges of the paper Note The printable side is often whiter or brighter than the other side n Insert the paper into the rear paper feed slot The paper is automatically fed 40 User s Guide Paper and Media Handling Note D When loading envelopes load the short edge first with the flap facing down L4 Do not use envelopes that are curled or folded 4 Flatten the envelope and the flaps before loading Gj p m 4 Flatten the leading edge of the envelope before loading T Avoid using envelopes that are too thin as they may curl during printing Note for paper with binding holes L4 You can use pre punched paper with binding holes on one of the long edges Do not load the paper with the binding holes along the top or the bottom 000000000000 oe00000000000 oe00000000000 000000000 Available sizes are A3 B4 A4 B5 A5 A6 Letter and Legal A3 B4 and A6 size paper are supported only for WF 7610 Series WF 7620 Series
165. r file Basic product settings for Mac OS X Note D Screen shots of the printer driver windows in this manual are from Mac OS X 10 7 D When printing envelopes use the application to rotate the data 180 degrees Open the file you want to print 53 User s Guide Printing Access the Print dialog box Accessing the printer driver for Mac OS X on page 51 Printer EPSON XXXX Presets Default Settings Copies fi Pages All From 1 to 1 Paper Size A4 og by 297 mm Preview E M Auto Rotate Scale 100 Scale to Fit Print Entire Image Fill Entire Paper Copies per page 1 Cancel Print Note If the simplified dialog box is displayed click the Show Details button for Mac OS X 10 8 or 10 7 or the Y button for Mac OS X 10 6 or 10 5 8 to extend this dialog box Select the product you are using as the Printer setting Note Depending on your application you may not be able to select some of the items in this dialog box If so click Page Setup on the File menu of your application and then make suitable settings Select the appropriate Paper Size setting Note Select XXX Borderless as the Paper Size if you want to print borderless photos Selecting Paper on page 27 Select the appropriate Orientation setting Note Select landscape orientation when printing e
166. r from the list to display the error message Job Monitor Displays a list of ongoing jobs and jobs waiting to be processed Displays the job history If a job fails an error code is shown in the history You can check the Job History error code and the solution for the error in the following section gt Error Code on the Status Menu on page 153 Job Storage Select Inbox to display the received faxes stored in the product s memory Icons on the Software Keyboard for the LCD Screen Youcanenter characters and symbols from the software keyboard to register a contact make network settings and so on The following icons are displayed on the software keyboard screen Note Available icons vary depending on the setting item Icons Description Switches between upper case and lower case letters 25 User s Guide Getting to Know Your Product Icons Description 123 ABC AAA Switches the character type 123 Allows you to enter numbers and symbols ABC Allows you to enter the alphabet AAA Allows you to enter special characters such as umlauts and accents Changes the keyboard layout Enters a space Deletes the character to the left Boro Confirms the entered characters 26 User s Guide Paper and Media Handling Paper and Media Handling Introduction to Using Loading and Storing Media You can achieve good res
167. r the label on the cartridge this can cause leakage L1 Do not remove the transparent seal from the bottom of the cartridge otherwise the cartridge may become unusable 4 Do not disassemble or remodel the ink cartridge otherwise you may not be able to print normally 120 a a User s Guide Replacing Ink Cartridges Do not touch the green chip or the small window on the side of the cartridge Doing so may prevent normal operation and printing Do not leave the product with the ink cartridges removed or do not turn off the product during cartridge replacement Otherwise ink remaining in the print head nozzles will dry out and you may not be able to print Precautions on ink cartridge replacement Read all of the instructions in this section before replacing the ink cartridges a Epson recommends the use of genuine Epson ink cartridges Epson cannot guarantee the quality or reliability of non genuine ink The use of non genuine ink may cause damage that is not covered by Epson s warranties and under certain circumstances may cause erratic product behavior Information about non genuine ink levels may not be displayed Gently shake all ink cartridges four or five times before opening the package Do not shake ink cartridges too vigorously otherwise ink may leak from the cartridge This product uses ink cartridges equipped with an IC chip that monitors information such as the amount of remaining i
168. r you select in your print settings That is why the paper type setting is so important It tells your product what kind of paper you are using and adjusts the ink coverage accordingly The table below lists the settings you should choose for your paper For this paper LCD paper type Plain paper plain papers Preprinted paper Preprinted Letterhead Letterhead Colored paper Color Recycled paper Recycled 31 User s Guide Paper and Media Handling For this paper LCD paper type Thick paper Thick Paper Epson Bright White Ink Jet Paper plain papers Epson Ultra Glossy Photo Paper Ultra Glossy Epson Premium Glossy Photo Paper Prem Glossy Epson Premium Semigloss Photo Paper Prem Semigloss Epson Photo Paper Glossy Glossy Epson Matte Paper Heavyweight Matte Epson Photo Quality Ink Jet Paper Matte Envelopes Envelope 1You can perform 2 sided printing with this paper Paper type settings from the printer driver The product automatically adjusts itself for the type of paper you select in your print settings That is why the paper type setting is so important It tells your product what kind of paper you are using and adjusts the ink coverage accordingly The table below lists the settings you should choose for your paper For this paper Printer driver paper type Plain paper plain papers Epson Bright White Ink Jet Paper pl
169. rear cover 2 Close the rear cover 1 WF 3620 Series WF 3640 Series Pull out the rear cover 163 User s Guide Troubleshooting for Printing Copying Carefully remove the jammed paper Carefully remove the jammed paper Open the rear cover 164 User s Guide Troubleshooting for Printing Copying Carefully remove the jammed paper 6 Reattach the rear cover Removing jammed paper from inside the product Carefully remove the jammed paper Open the scanner unit 165 User s Guide Troubleshooting for Printing Copying i Important Do not lift up the scanner unit when the document cover is open Important Do not touch the flat white cable connected to the cartridge holder n Close the scanner unit slowly Note for WF 7610 Series WF 7620 Series Iftherearestill some torn pieces of paper inside the product even after clearing the paper jam follow the steps below to remove them Setup Maintenance Remove Paper 166 User s Guide Troubleshooting for Printing Copying Removing jammed paper from the paper cassette Pull the paper cassette all the way out Remove the jammed paper from the cassette Carefully remove any paper jammed inside the product User s Guide Troubleshooting for Printing Copying Align the edges of the paper 168 User s Guide Troubleshooting for Printing Copying
170. recipient Prioritizing urgent faxes Priority Send When you want to send an urgent fax and there are already multiple faxes waiting to be sent you can send the urgent fax as soon as an ongoing fax job is finished To do this enable Priority Send in the Fax Send Settings menu 90 User s Guide Faxing before you press Color or B amp W Note that a fax job sent from a computer is given priority over Priority Send fax jobs Saving on connection times and fees by using batch operations Batch Send When the Batch Send option is enabled disabled by default the product checks all of the faxes waiting to be sent in its memory and then groups faxes for the same recipient together to send them as a batch Up to 5 files and or up to 100 pages in total can be sent using the batch operation Access the menu as shown below gt Setup gt System Administration gt Fax Settings gt Send Settings gt Batch Send Note D This function only works when the recipient information is identical If the same recipient is found in two fax jobs but one of the jobs contains another recipient the product does not group them together 4 Even ifthe recipient information matches scheduled faxes are not grouped together unless the time to send the fax matches I This function is not applied to faxes sent from a computer or faxes sent with the Priority Send or Direct Send option enabled Sending different sized documents
171. rk you cannot create a user defined watermark as a client Click Settings and then make the appropriate settings 4 Click OK to return to the More Options window Click OK to close the printer settings window and print Header Footer printing For Windows Only This function allows you to print user name computer name date time or collate number at the top or bottom of each page in a document Access the printer settings Accessing the printer driver for Windows on page 50 Click Watermark Features on the More Options tab select Header Footer and then click Settings Select the necessary items from the drop down list in the Header Footer Settings window no EI Note If you select Collate Number the number of copies is printed 64 Use E r s Guide Printing Click OK to return to the More Options window Click OK to close the printer settings window and print Administrator Settings for Printer Driver for Windows Only Administrators can lock the following printer driver settings for each user to prevent unintended changes of the setting dM S LJ Anti Copy Pattern Qj Watermark L Header Footer LY Color Q 2 sided printing ulti Page Note You need to logon as an administrator in Windows 1 Windows 8 and Server 2012 Select Desktop Settings charm Control Panel and then select Devices and Printers from the Hardware and Sound category W
172. roblem occurs while printing an error message will appear in the status monitor window When you need to replace an ink cartridge or a maintenance box click the How To button on the window and the status monitor will lead you step by step through the cartridge or the maintenance box replacement procedure For Windows There are two ways to access EPSON Status Monitor 3 14 Double click the product shortcut icon on your Windows taskbar To add a shortcut icon to the taskbar see the following section gt From the shortcut icon on the taskbar on page 51 L Open the printer driver click the Maintenance tab then click the EPSON Status Monitor 3 button When you access EPSON Status Monitor 3 the following window appears F SON Status Monitor SON XXXX EPSON Itis ready to print a Technical Support Ink Levels pie d pes Information Maintenance Box Service Life XXXX Print Queue Note 1 IfEPSON Status Monitor 3 does not appear access the printer driver and click the Maintenance tab and then the Extended Settings button In the Extended Settings window check the Enable EPSON Status Monitor 3 check box 1 Depending on current settings the simplified status monitor may be displayed Click the Details button to display the window above EPSON Status Monitor 3 provides the following information 157 User s Guide Troubleshooting for Printing Copying Current Status If the
173. roceed Select an entry that you want to register in the group list Press Save to finish registering Note To delete or edit an existing entry press the name section of the target entry on the contact list screen and then select Delete or Edit 104 User s Guide Menu List of Control Panel Menu List of Control Panel You can use this product as a printer copier scanner and fax When using one of these functions except the printer function select your desired function by pressing the corresponding Mode button on the control panel Each mode s main screen appears as you select the mode Copy Mode Note Ll Setting items vary depending on the Layout or other settings you selected Qd The menu hierarchy may vary depending on the product Menu Settings and Description Layout With Border Copies a document with a border Borderless Copies a document without a border Your image is slightly enlarged and cropped to fill the sheet of paper Print quality may decline in the top and bottom areas of the printout or the area may be smeared when printing 2 up Copies multiple page documents onto one sheet After selecting either one of the options press Settings and select an appropriate 4 up setting in Document Orientation and Layout Order ID Card Copies both sides of an ID card at the same time Split Pages Copies two facing pages of a book on separate sheets of paper After
174. s Note 1 The Applications folder contains software provided by third parties Q To check that the printer driver is installed click System Preferences on the Apple menu and then click Print amp Scan for Mac OS X 10 8 or 10 7 or Print amp Fax for Mac OS X 10 6 or 10 5 8 Then locate your product in the Printers list box 145 User s Guide Maintaining Your Product and Software Installing the software You can download the latest software applications from the following Epson website http support epson net http www epson eu Support Europe Uninstalling Your Software You may need to uninstall and then reinstall your software to solve certain problems or if you upgrade your operating system See the following section for information on determining what applications are installed gt Checking the software installed on your computer on page 145 For Windows Note d For Windows 8 7 Vista Server 2012 and Server 2008 you need an administrator account and password if you log on as a standard user Qj For Windows XP and Server 2003 you must log on to a Computer Administrator account Turn off the product Disconnect the product s interface cable from your computer Do one of the following Windows 8 and server 2012 Select Desktop Settings charm and Control Panel Windows 7 Vista and Server 2008 Click the start button and select Control Panel Windows XP and Server 20
175. s Click How to and EPSON Status Monitor will lead you step by step through the ink cartridge or maintenance box replacement procedure eoo Epson Printer Utility 4 tr amp Buy Epson Ink EPSON EPson x 00x Status description Replace Cartridge XXX 9000 D000X Actions to take Epson recommends the genuine Epson cartridges listed above Click How to for ink cartridge replacement instructions Paper Jams Caution Never touch the buttons on the control panel while your hand is inside the product Note 1 Cancel the print job if prompted by a message from the LCD screen or the printer driver I After you have removed the jammed paper press the button indicated in the LCD screen 159 User s Guide Troubleshooting for Printing Copying Removing jammed paper from the rear cover WF 7610 Series WF 7620 Series Turn the product around Note If you need to change the position of the product two people are required to lift the product Open the rear cover 1 160 User s Guide Troubleshooting for Printing Copying Remove the jammed paper n Pull out the rear cover 2 Carefully remove the jammed paper 161 User s Guide Troubleshooting for Printing Copying 6 Carefully remove the jammed paper Open the rear cover 2 162 User s Guide Troubleshooting for Printing Copying 8 Carefully remove the jammed paper 9 Reattach the
176. s The status monitor and the printer utilities help you check the product and keep it in top operating condition 49 User s Guide Printing Note for Windows users LJ Your printer driver automatically finds and installs the latest version of the printer driver from Epson s Web site Click the Software Update button in your printer driver s Maintenance window and then follow the on screen instructions Ifthe button does not appear in the Maintenance window point at All Programs or Programs in the Windows Start menu and check in the EPSON folder For Windows 8 Ifthe button does not appear in the Maintenance window right click on the Start screen or swipe from the bottom or top edge of the Start screen and select All apps then select Software Update from EPSON category 4 Ifyou want to change the language ofthe driver select the language you want to use from the Language setting in your printer driver s Maintenance window Depending on the location this function may not be available Accessing the printer driver for Windows You can access the printer driver from most Windows applications the desktop or the taskbar To make settings that apply only to the application you are using access the printer driver from that application To make settings that apply to all of your Windows applications access the printer driver from the desktop or the taskbar Refer to the following sections to access the printer driver
177. s When Feeding Paper The paper gets dirty You may need to clean the product gt Cleaning the Product on page 139 Multiple sheets of paper are fed Q Ifyou load unsupported paper the product may feed more than one sheet of paper at a time Automatic Document Feeder ADF specifications on page 195 Qj You may need to clean the product gt Cleaning the Product on page 139 The paper jams in the Automatic Document Feeder ADF Remove the jammed paper inside the ADF Removing jammed paper from the Automatic Document Feeder ADF on page 169 Problems With Scanning Time Qj Scanning at a high resolution takes a long time Q When Quiet Mode is selected scanning may take longer Select Quiet Mode from the pull down list on the Epson Scan Configuration Setting screen Problems With Scanned Images Scan quality is unsatisfactory Scan quality can be improved by changing the current settings or adjusting the scanned image Image Adjustment Features on page 74 An image on the back of your original appears in your scanned image If your original is printed on thin paper images on the back may be visible to the product and appear in your scanned image Try scanning the original with a piece of black paper placed on the back of it Also make sure that you select Text Enhancement in Office Mode Characters are blurred L In Office Mode select the Text Enhancement check box 185 User s Guide
178. s automatically Text Enhancement Enhances text recognition when scanning text documents Scanning Special Prove Fi Follow the instructions Fate teense Follow the mstructions scanmng projects vou n ied scanning projects vou m Sohma Problems If vou have a problem D If you have a problem 1 of du cacao check h ow dis cofbware check h Auto Area Segmentation Makes Black amp White images clearer and text recognition more accurate by separating the text from the graphics ice your originams on ine docu e one of these seetions for instr Jocuments or photos Placing Doer Start ot NULLE UPI GS Wil bie eu e one of these sections for instr Placing Doc gt Start M See 8 Sees WW Sean Sean 3 Selec I Selec inth 3 in thi Chan Chan ae 8 a1 76 User s Guide Scanning Color Enhance Enhance a certain color You can select from red blue or green aint Ww Maintenance Lj s echni Specification Technical Specifications te re ere te de i Previewing and Adjusting the Scan Area Selecting a preview mode Once you have selected your basic settings and resolution you can preview your image and select or adjust the image area in a Preview window There are two types of preview L Normal preview displays your previewed image s in their entirety You can select the scan area and make any image quality adjustments manually
179. s been created to save the scanned Insert another external memory device data 304 The external memory device has been removed Reinsert the external device 404 305 An error occurred while saving the data to the 405 external memory device 311 A DNS error has occurred Check the product s DNS settings from the control panel Select 321 the menu as shown below Setup System Administration Wi Fi Network Settings 411 Advanced Setup DNS Server 421 Check the DNS settings for the server the computer or the access point 312 An authentication error has occurred Check the product s Email Server settings Select the menu 412 shown as below to run the connection check Setup System Administration Wi Fi Network Settings Advanced Setup Email Server Connection Check 313 A communication error has occurred Check the product s Email Server settings Select the menu 413 shown as below to run the connection check Setup gt System Administration gt Wi Fi Network Settings gt Advanced Setup gt Email Server gt Connection Check Make sure the product is connected to the network correctly For details see the Network Guide 314 The data size exceeds the maximum size for When scanning increase the Attached File Max Size setting or attached files change the following settings to reduce the size of the scanned data Select a lower resolution Select a higher Compression Ratio 306 The memory is full W
180. s sent using the Direct Send option are not printed Fax Log Auto Print gt Printing a fax log automatically on page 100 Report Format Select a format for fax reports other than Protocol Trace Select Detail to print with error codes 114 User s Guide Menu List of Control Panel Menu Settings and Description Basic Settings Fax Speed Indicates the speed at which you transmit and receive faxes ECM Indicates whether or notto use Error Correction Mode to automatically correct fax data sent received with errors due tothe line or any other problems Color faxes cannot be sent received when ECM is off Dial Tone Detection When this is set to On the product starts dialing after it detects a dial tone It may not be able to detect a dial tone when a PBX Private Branch Exchange or a TA Terminal Adapter is connected In such case first change the Line Type setting to PBX If it does not work set this option to Off However doing so may drop the first digit of a fax number and send the fax to the wrong number Dial Mode Indicates the type of phone system to which you have connected the product Depending on the region this setting may not be displayed When this is set to Pulse you can temporarily switch the dialing mode from pulse to tone by pressing x T is entered while entering a number on the Fax top screen Line Type Setting the line type on page 85
181. s signal strength Indicates that an Ad Hoc connection has been established zczmg Adhoc ps Indicates that a Wi Fi Direct mode connection has been established Direct Indicates that Simple AP mode connection has been established ry AP Icons for each mode Icons Description Enters Copy mode gt Copying on page 47 Enters Scan mode s Scanning from the Control Panel on page 67 Enters Fax mode gt Faxing on page 81 Opens Presets screen Enters Memory Device mode Shows the registered contact list for scanning and faxing gt Making Contact List Settings on page 102 24 User s Guide Getting to Know Your Product Icons Description ow Shows the status of Epson Connect service Using Epson Connect Service on page 10 Opens Eco Mode settings screen s System Administration Settings on page 111 N y Enters Setup mode gt Setup Mode on page 110 1This icon is only available for the WF 7610 Series WF 7620 Series WF 3640 Series 2This icon is only available for the WF 7610 Series WF 7620 Series Status Menu The Status Menu displays the current status of the product and jobs Press i on the control panel Function Description Displays the status of the consumables and any errors that have occurred in the product To Printer Information resolve an error select the erro
182. s when receiving a fax clear the error and ask the sender to send the fax again Qj Even if the memory is full you can send a monochrome fax to a single recipient by enabling the Direct Send option L Send your documents in several batches Quality problems In sent faxes L Clean the scanner glass and Automatic Document Feeder ADF gt Cleaning the exterior of the product on page 139 Qd Ifthe fax you sent was faint or not clear change the Resolution or Density in the fax settings menu gt Fax Mode on page 107 Q Ifyouarenotsure about the capabilities of the recipient fax machine enable the Direct Send feature or select Fine asthe Resolution setting before sending the fax If you select Super Fine or Ultra Fineas the Resolution setting for a monochrome fax and send the fax without using the Direct Send function the product may automatically lower the resolution In received faxes L Make sure that ECM is turned on sb System Administration Settings on page 111 Q You can print the fax again from the Status Menu Checking sent received fax jobs on page 100 Other problems Answering machine cannot answer voice calls When the Receive Mode is set to Auto and an answering machine is connected to the same phone line as this product set the number of rings to answer for receiving faxes to a higher number than the number of rings for the answering machine Setting the number of rings to
183. scanned 78 User s Guide Scanning Software Information Starting Epson Scan Driver This software lets you control all aspects of scanning You can use this as a standalone scanning program or use it with another TW AIN compliant scanning program How to start L Windows 8 and Server 2012 Select the EPSON Scan icon on the desktop Or select EPSON Scan from the Start screen 1 Windows 7 Vista XP Server 2008 and Server 2003 Double click the EPSON Scan icon on the desktop Or select the start button icon or Start All Programs or Programs EPSON EPSON Scan EPSON Scan l Mac OS X Select Applications Epson Software EPSON Scan How to access the help Click the Help button on the Epson Scan driver Starting Other Scanning Software Note Some scanning software may not be included in some countries Epson Event Manager Epson Event Manager allows you to assign any ofthe product s buttons to open a scanning program You can also save frequently used scanning settings which can speed up your scanning projects You can download this software from the following Epson website http support epson net http www epson eu Support Europe How to start 0 Windows 8 Right click on the Start screen or swipe from the bottom or top edge on the Start screen and select All apps gt Epson Software gt Event Manager Q Windows 7 Vista and XP Select the start button or Star
184. se the cartridge may become unusable LI Do not remove or tear the label on the cartridge otherwise ink will leak 6 Insert the cartridge and press it until it clicks Zz Press Check on the control panel of the product to check if the cartridges are installed correctly 8 Close the scanner unit slowly Ink charging starts Note d The power light continues to flash while the product is charging ink Do not turn off the product during ink charging If the ink charging is incomplete you may not be able to print LI Ifyouhad to replace an ink cartridge during copying to ensure copy quality after ink charging is finished cancel the job that is copying and start again from placing the originals Ink cartridge replacement is complete The product will return to its previous status 132 User s Guide Maintaining Your Product and Software Maintaining Your Product and Software Checking the Print Head Nozzles If you find that the printout is unexpectedly faint or that dots are missing you may be able to identify the problem by checking the print head nozzles You can check the print head nozzles from your computer by using the Nozzle Check utility or from the product by using the buttons Using the Nozzle Check utility for Windows Follow the steps below to use the Nozzle Check utility Make sure that no warnings or errors are indicated in the control panel Make sure that A4 size paper is loa
185. ssossiecssscsecebosvasasscvesesieeds 109 Auto Error Solver edo diei mitti eet rete 111 Auto REGUCCIOM 114 Auto Rotation 113 114 Auto Select Settings 111 Automatic Document Feeder ADE sss 42 paper jams in 185 problems er a REOR RHN SERERE I eee 185 B Backup Data Auto Clear eee 115 Banding Mm 173 Basic Settings eetneceettettter cte teribetee 108 109 115 Batch Send eter caeteros repite ek ene 90 113 Bidirecti nal ii ident eere het teilte a naisi 106 Bla rik PAPE Sireta ta ne r nda demi order n iR 177 Bl rry prints crecer toit iore nera retentu ee pape 174 Bordetrless certet tont rete tenerent e EE FEEDER 105 106 Buttons control patiel i 5 torte retr Giesi tette e HR ria 21 C Canceling printing ssrin ennn 55 I CINQ D O EEE E 56 WU DO WS eresse retrase rt n irr tie REN 56 Check Fax Conmectionis sissccisccsccsssssecssesscsossssecassseesostundosnesocdeeuees 115 Check Paper Widths ierit ptite E EEE te erts 116 Cleaning print heads isse Rae UA EeR n 134 Clear Backup Datatisscsssssccosssesssssvesosssrssensesossiessoessavestussssonsstestiocces 115 206 Dates X GA 106 Dates Ime ise e eO ERU Eee 112 Date Time Settings sss 112 Daylight Saving Tries testi cetentetrezie s 112 pc HR 105 107 109 Dial MOde C 115 Dial T
186. t 0000 User s Guide Contents Scanning from Your Computer 70 Status Menu 0 0 0 0 0 0 Scanning in Office Mode 0 70 Scanning in Professional Mode 72 Ink Cartridge and Consumable Image Adjustment Features 74 Information Previewing and Adjusting the Scan Area 77 Orma Software Information 0 4 4s00seae n 79 Ink Cartridges lene Starting Epson Scan Driver 79 Maintenance Box esee Starting Other Scanning Software 79 Replacing Ink Cartridges Faxing Ink Cartridge Safety Instructions Precautions Connecting toa Phone Line 81 and E Re Di FN GT MEE Compatible telephone lines and phone cables Safety instructions were ARREBA EAE eee ees Uu hae fea ott aie Sasa aps eae se ee 81 Precautions on ink cartridge replacement Connecting the product to the phone line 81 Ink Cartridge Specifications Connecting a phone device 82 Checking the Ink Cartridge Status Setting Up for Faxing 0 00 83 For Windows 6 6 6 6 sseeeeeeeeeees Basic settings eiae eanseaveaxada 83 PUE MacOSX eese Advancedsettings llle 87 Using the control panel sese Sending Faxes lees eee 88 Temporary Printing with Black Ink When Color Ink Cartridges are Expended Basic operations 2 rrer eee eee 88 n Other Optio
187. t gt All Programs or Programs gt Epson Software gt Event Manager L MacOSX Select Applications gt Epson Software and then double click the Event Manager icon 79 User s Guide Scanning How to access the help I Windows Click the B icon in the upper right corner of the screen Q MacOSX Click menu Help Epson Event Manager Help Presto PageManager This software lets you scan manage and share your photos or documents Note The Presto PageManager software CD may be supplied with your product How to start Q Windows 8 Right click on the Start screen or swipe from the bottom or top edge on the Start screen and select All apps gt Epson Software Presto PageManager Windows 7 Vista and XP Select the start button or Start gt All Programs or Programs gt Presto PageManager folder gt Presto PageManager LI MacOSX Select Application gt Presto PageManager and then double click the Presto PageManager icon 80 User s Guide Faxing Faxing Connecting to a Phone Line Compatible telephone lines and phone cables Phone line This product s fax features are designed to work over standard analogue telephone lines PSTN Public Switched Telephone Network and PBX Private Branch Exchange telephone systems Depending on the environment some PBX telephone systems may not be supported Epson cannot guarantee compatibility with all digital phone environments es
188. t to receive faxes manually you need to answer every call and operate the product s control panel or your phone to receive faxes Receiving a fax manually on page 98 1 You can change the Receive Mode setting later Access the menu as shown below Setup gt System Administration gt Fax Settings gt Receive Settings gt Receive Mode On the Confirm Settings screen check the settings you made and then select Proceed Press X to correct or change the settings Follow the on screen instructions to run Check Fax Connection and print a report of the check result If there are any errors reported try the solutions on the report and then run the check again E3 A Note LJ Ifthe Select Line Type screen is displayed see the following section Setting the line type on page 85 LJ Ifthe Select Dial Tone Detection screen is displayed select Disable However disabling the dial tone detection function may drop the first digit of a fax number and send the fax to the wrong number L1 To run the check again after closing the wizard access the menu as shown below Setup System Administration Fax Settings Check Fax Connection Setting the line type If you are connecting the product to a PBX phone system or terminal adapter change the Line Type setting as described below Note PBX Private Branch Exchange is used in office environments where an external access code such as 9 must be dialed to
189. t used for the printer driver Mac OS X Download FAX Utility from the following Epson website http support epson net setupnavi After installing FAX Utility follow the procedure below to add the fax driver Select Apple System Preference Print amp Fax to display the printer list Click the add button Click Default when the add printer screen is displayed When the PC FAX Driver is displayed in the list select it and then click Add E3 F3 g Note LI It may take a while before the PC FAX Driver is displayed LI The PC FAX Driver name starts with FAX followed by the product name and connection method in parentheses such as USB Select Quit System Preferences from the System Preferences menu Sending Faxes Basic operations Follow the steps below to send a monochrome B amp W or color fax When sending a monochrome fax the scanned document is temporarily stored in the product s memory and you can preview it on the LCD screen before sending 88 User s Guide Faxing Note The product can accept up to 50 monochrome fax jobs You can check or cancel the reserved fax job using Status Menu Checking fax jobs that are ongoing or waiting on page 99 Place original You can send up to 100 pages in one transmission Placing Originals on page 42 Enter Fax mode from the Home menu Note To fax a double sided document place your document in the ADF Press Men
190. te If the paper is curled toward the printable side flatten it or curl it slightly in the opposite direction 174 User s Guide Troubleshooting for Printing Copying 14 Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product Selecting Paper on page 27 Qj Remove each sheet from the output tray as it is printed Q Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish To handle your prints follow the instructions of the paper J Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result gt Checking the Print Head Nozzles on page 133 Q Run the Print Head Alignment utility Aligning the Print Head on page 136 Qj From the product s control panel select the menu as shown below Setup gt Maintenance gt Thick Paper gt On For Windows select Thick paper and envelopes from Extended Settings in your printer driver s Maintenance tab For Mac OS X 10 5 8 select On from the Thick paper and envelopes To display the Thick Paper and Envelopes click through the following menus System Preferences Print amp Scan for Mac OS X 10 8 or 10 7 or Print amp Fax for Mac OS X 10 6 or 10 5 8 your product in the Printers list box Options amp Supplies and then Driver 1 For Windows if your printouts are still smeared when using Thick Pap
191. ter to the product s LINE port Connecting a phone device After you connect the product to the phone line follow the procedure below to connect your telephone or answering machine Single phone line Remove the cap from the EXT port on the product amp LINE 82 User s Guide Faxing Connect a second phone cable to your telephone or answering machine and to the EXT port Important M When sharing a single phone line with the phone and the product make sure you connect the phone to the product s EXT port Otherwise the phone and product may not work properly 1 When connecting an answering machine you may need to change the product s Rings to Answer setting Setting the number of rings to answer on page 86 Two phone lines example of ISDN Connect a second phone cable to your telephone or answering machine and to the port on the terminal adapter or ISDN router Setting Up for Faxing Basic settings This section describes the minimum settings required for using the fax features Note The Lock Setting function in the Admin Settings menu allows an administrator to password protect the settings from being changed System Administration Settings on page 111 83 User s Guide Faxing Using the Fax Setting Wizard The product s Fax Setting W
192. tion selected from the contact list such as email addresses network folders and fax numbers is also included in the preset Follow the steps below to create a preset Press Presets on the Home screen for the WF 3620 Series press select Add New and then select a function The top screen of the selected function is displayed Make your preferred settings and then press Save for the WF 3620 Series press x Enter a name to identify the preset and then press Save 116 User s Guide Menu List of Control Panel Note You can also create presets in each function mode by pressing Preset on the top screen of the selected function for the WF 3620 Series press X To call up the preset press Presets on the Home screen for the WF 3620 Series press yx and then select the preset you want to use from the preset list Status Menu gt Status Menu on page 25 117 User s Guide Ink Cartridge and Consumable Information Ink Cartridge and Consumable Information Ink Cartridges You can use the following ink cartridges with this product Product Icon Black Cyan Magenta Yellow WF 7610 Alarm Clock WF 7620 27 WF 3620 27XL 27 27 27 WF 3640 27XXL 27XL 27XL 27XL For information on Epson s ink cartridge yields visit the following website http www epson eu pageyield Product Black Cyan Magenta Yellow nc aaa Zealand ur 252 252 252 WF 762
193. to 100 pages in monochrome in the product s memory so that you can send itto anyone at anytime This feature is handy for documents that you are frequently asked to send by your customers or business partners Sow E3 Place original Placing Originals on page 42 Enter Fax mode from the Home menu Press Menu and select Store Fax Data then On Press Menu and then select Fax Send Settings to change the fax transmission settings such as the resolution if necessary See the menu list for an explanation of each of the settings Fax Mode on page 107 92 User s Guide Faxing Press B amp W to start scanning the document The scanned document is stored until you delete it To send the stored document access it from the Status Menu gt Checking fax jobs that are ongoing or waiting on page 99 Note Because only one document can be stored you will be asked if you want to overwrite when one document has already been stored Sending a fax from a connected phone If the phone number and fax number of the recipient is the same you can send a fax after talking over the phone with the recipient Place original Placing Originals on page 42 Dial the number from the phone connected to the product You can talk over the phone with the recipient if needed Press Start Fax on the LCD screen of the product Select Send When you hear a fax tone press Color or B amp W to start se
194. ttes dee 113 D 203 W Mp m 106 108 Short Grain Paper eee tette tnis 175 Watermark printing tnter tenen 63 Skip Blank Page ssssssssssssssssssssssnsessesssssnssssssenseessesesnsssssseensetees 116 IW OD SCBVICESS ioter teiie E E eee peter ele 10 SIT Mb M 112 116 Wi Fi Auto Connect 112 Smeared prints eerte te e eben 174 177 Wi Fi Direct Setup 112 Software Wi Fi Direct Status 110 uninstalling eene nnne nnnnnnnnneetentntnnnnnnnee 146 NEPOS esee pascat inesset retinet actin 112 n 112 Wi Fi Setup Wizard 112 Specifications Wi Fi Network Settings eene 112 automatic document feeder see 195 Wi Fi Network Status ette 110 112 Tax E E E E HEN AIEO SE EI A S 196 Windows mechanical 198 accessing printer settings 50 memory card 197 checking product status sentes 157 paper 193 managing print jobs ssseeeeeeeeeenentnntnntnnnne 157 printer 192 With Border sires ete ee tug bade 105 SCanner sese 195 standards and approvals eee 201 Speed Z ID PA 177 Split P ges cee te tette te ertet ete to beret eor eee 105 ZOOM urine c EE LEN castes 105 Status ICONS P 23 Status lights seti tre tinte pce aite 183 rni 25 Status Monitor Ma OS X T
195. u Setup gt System Administration gt Fax Settings gt Output Settings gt Forwarding Report Viewing received faxes on the LCD screen To save received faxes in the product s memory and view them on the LCD screen you need to enable the Save to Inbox option Outputting received faxes on page 95 Note An administrator can password protect the Inbox to restrict users from viewing the received faxes Setup gt System Administration gt Fax Settings gt Security Settings gt Inbox Password Settings Follow the steps below to view the received faxes E3 F3 3 E3 Ei El Check the icon on the Home screen It stays on if there are any unread or unprinted faxes in the product s memory Enter Fax mode from the Home menu Select Open Inbox Enter the administrator password if the Inbox has been password protected Note Press Menu on the Inbox screen if you want to delete or print all data in a batch Select the fax you want to view from the Inbox list The contents of the fax are displayed Press Menu on the preview screen and select Print Print then Delete or Delete and follow the on screen instruction 97 User s Guide Faxing Important Delete faxes after you print or view them to prevent the memory from becoming full When the memory is full the product cannot receive or send faxes Note for printing If the incoming fax is larger than the paper in the
196. u select Fax Send Settings ADF 2 Sided and then On You cannot fax double sided documents in color Specify the fax recipients using one or a combination of the following methods You can send a monochrome fax to up to 200 recipients WF 7610 Series WF 7620 or 100 recipients WF 3620 Series WF 3640 Series Manually entering a fax number Press the Enter a Fax Number field and enter the fax number up to 64 digits Press the fax number field again to add another fax number Selecting from the contact list Press Contacts to display the contact list screen Select one or more recipients fromthe list by selecting the check boxes press the boxes again to deselect Press the Search box to search for recipients by name index name or entry number After selecting recipients press Proceed Selecting from the sent fax history Press History to display the sent fax history Selecta recipient from the list press Menu on the Details screen and then select Send to this number Note T To delete entered recipients press the fax number entry field and select the recipient you want to delete from the destination list Then press Delete from the List 1 When the Direct Dialing Restrictions option in Security Settings is enabled you can only select fax recipients from the contact list or the sent fax history You cannot manually enter a fax number 1 You cannot send a color fax to more than one recipient at a time
197. ults with most types of plain paper However coated papers provide superior prints because they absorb less ink Epson provides special papers that are formulated for the ink used in Epson ink jet products and recommends these papers to ensure high quality results Whenloading special paper distributed by Epson read the instruction sheets packed with the paper first and keep the following points in mind Note 1 Load the paper into the paper cassette printable side down The printable side is usually whiter or glossier See the instruction sheets packed with the paper for more information Some types of paper have cut corners to help identify the correct loading direction d Ifthe paper is curled flatten it or curl it slightly in the opposite direction before loading Printing on curled paper may cause ink to smear on your prints Storing paper Return unused paper to the original package as soon as you finish printing When handling special media Epson recommends storing your prints in a resealable plastic bag Keep unused paper and prints away from high temperature humidity and direct sunlight Selecting Paper The following table shows supported paper types The loading capacity paper source and availability of borderless printing vary by paper as shown below 27 User s Guide WF 7610 Series WF 7620 Series Paper and Media Handling Loading capacity sheets or height
198. using the ADF Continuous Scan from ADF If you place different sized documents in the ADF at the same time they may not be sent at their original sizes To send different sized documents using the ADF first enable Continuous Scan from ADF option from the Fax Send Settings menu The product will then ask you if you want to scan another page each time you finish scanning documents in the ADF before starting transmission Using this feature you can sort and scan documents by size This is also useful when faxing a large volume of documents which cannot be loaded in the ADF at the same time Using the On Hook function WF 7610 Series WF 7620 Series only The On Hook function allows you to hear tones and voices from the product s internal speaker while leaving the connected phone on the hook Press On Hook on the fax top screen and then enter the fax number on the control panel You can use this feature when you want to get a specific document from an on demand fax service by following the service s audio guidance Sending a fax at a specified time You can set to send a fax at a specified time You cannot send color faxes when using this function Note Make sure the product s date and time setting is correct Setup gt System Administration gt Common Settings gt Date Time Settings Follow Steps 1 to 4 in Basic operations on page 88 On the fax top screen press Menu and then select Send Fax Later Select On and th
199. vides a download area for drivers Epson contact points new product information and technical support e mail Epson Helpdesk Epson Helpdesk is provided asa final backup to make sure our clients have access to advice Operators on the Helpdesk can aid you in installing configuring and operating your Epson product Our Pre sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located Many types of queries are answered here The Helpdesk number is Phone 1300 361 054 Weencourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can help solve the problem This information includes your Epson product documentation type of computer operating system application programs and any information you feel is required Help for Users in Hong Kong To obtain technical support as well as other after sales services users are welcome to contact Epson Hong Kong Limited Internet Home Page Epson Hong Kong has established alocal home page in both Chinese and English on the Internetto provide users with the following information LJ Product information L Answers to Frequently Asked Questions FAQs L Latest versions of Epson product drivers Users can access our World Wide Web home page at http www epson com hk 204 User s Guide Where To Get Help Technical Support Hotline You can also contact
200. y using the numeric keypad on the control panel Press Settings to make print settings or press Adjustments to make color adjustment settings Note D For more information on detailed settings see the Memory Device mode menu list Memory Device Mode on page 106 To select more images press S and then repeat steps 5 to 6 or swipe horizontally to change the image Press one of the buttons to set the color mode and then start printing 48 User s Guide Printing Printing a TIFF file Load paper gt Loading Paper into the Paper Cassette on page 33 Loading Paper and Envelopes into the Rear Paper Feed Slot on page 39 E Insert a memory device Inserting a Memory Card on page 44 Select Memory Device from the Home menu Select TIFF Select the file you want to print Check the file information and then press Proceed Enter the number of prints by using the numeric keypad on the control panel Press Settings to make the print settings F3 ES E3 E E3 P3 Lg Note For detailed settings items refer to the Memory Device mode menu list Memory Device Mode on page 106 Press Proceed then confirm the print settings Press one of the buttons to set the color mode and then start printing A E Printing from Your Computer Printer Driver and Status Monitor The printer driver lets you choose from a wide variety of settings to get the best printing result
201. ylus pen and so on Qj Condensation inside the panel due to abrupt changes in temperature or humidity may cause performance to deteriorate Handling ink cartridges We will provide ink related safety instructions and product advice warnings in the linked section before Replacing Ink Cartridges section Replacing Ink Cartridges on page 120 Restrictions on Copying Observe the following restrictions in order to ensure the responsible and legal use of the product Copying of the following items is prohibited by law L Bankbills coins government issued marketable securities government bond securities and municipal securities L Unused postage stamps pre stamped postcards and other official postal items bearing valid postage L Government issued revenue stamps and securities issued according to legal procedure Exercise caution when copying the following items 14 User s Guide Important Instructions L Private marketable securities stock certificates negotiable notes checks etc monthly passes concession tickets etc L Passports driver s licenses warrants of fitness road passes food stamps tickets etc Note Copying these items may also be prohibited by law Responsible use of copyrighted materials 4 Products can be misused by improperly copying copyrighted materials Unless acting on the advice of a knowledgeable attorney be responsible and respectful by obtaining the permiss

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