PROVCOM IP SPEAKER
Contents
1. Figure 3 3 Configure LAN Settings 10 PROVCOM IP SPEAKERS PROV H 320 P User s Manual 3 2 2 VPN Settings If your speaker part of VPN network you need to configure the VPN settings from this tab System Info Network Enable VPN WIFI Setting VPN Type L2TP WIFI Status ds LAN Setting VPN Setting VPN Server Adar VPN User Name VPN Password SIP Account Paging Setting Audio Speaker Maint Figure 3 4 Configure VPN Settings 11 PROVCOM IP SPEAKERS PROV H 320 P User s Manual 3 3 SIP Accounts PROVCOM IP speakers can join up to 3 SIP accounts information needed on this tab is SIP server IP port number account code and password if all information inser will attempt to register with the S SIP Settings ted are valid and correct the speaker IP server Enable Accaunt Made Display Name Username Authenticate Mame Password Label SIP Server Secondary server OutboundProxy Server Secondary CutboundProxy Server Polling Interval Time Of Registration MAT Traversal 192 166 15 101 s Default Value 32s Range 20s 60s Disable STUN Server BLA BLA Number Call Method Subscribe Period Register Expire Time DMS SRW SIP Transport Amount Of Line Account Used Do Mot Disturb Anonymous Call Anonymous Call Rejection Use Session Timer Session Timer Allow events Registered MAT Ring Type2. FTP Upgrade TFTP Upgrade HTTP Upgrade Reboot Figure 3 17 Speaker Reboot PROVCOM IP SPEAKERS PROV H 320 P User s Manual 22 4 Troubleshooting PROVCOM IP SPEAKERS PROV H 320 P User s Manual 23 This section contains questions and answers to the common issues that you may face when dealing with PROVCOM IP speakers Q I have installed the speaker how do I know the current IP address You need to press the first button from the right of the speaker it will announce the IP address and then you can type the address in your browser to access the web interface of the speaker Q I configured the speaker but still cannot reach it what should I do This may be related to gateway all speakers need gateway to be set otherwise it may be VLAN issue or the switch is connected to different network than yours contact your network administrator and ensure that you can ping the speaker if all failed you need to reset the speaker and do the configuration again Q I need to reset the speaker to original factory settings what should do There are two ways to reset the speaker to the factory settings Note that this action will erase all configuration previously made on speaker From web interface login to your speaker and navigate to speaker maint Default Set then click the button Reset to Factory Setting From speaker press and hold the first button on the right of the speaker for 20 seconds the speaker
3. FTP Upgrade TFTP Upgrade HTTP Upgrade Reboot Protocol TFTP y 4 Auto Download Software vj P u IRGI pS Y Auto Download Personal Phonebook J Booting Checked Disable the Speaker while x off on booting checking Auto Provision Frequency 168 Hour Default 7 days Max 30 days Auto Provision Time None Auto Provision Next Time Wed Dec 4 16 38 37 2013 Reset Timing AES Enable off on AES Key Figure 3 13 Configure Auto Provision Settings 3 6 7 FTP Upgrade For new firmware and upgrade of speaker software you can use FTP TFTP and HTTP if you decided to use FTP configure FTP parameters from this tab FTP Upgrade Attention Do not cut off the electricity when Upgrade System Info Network Server IP SIP Account Paging Setting rename Audio Usemame CD Speaker Maint Log Password Speaker Setting Software Upgrade Upgrade rade VLAN Setting Upgrade Password Kernel Upgrade Kernel Upgrade Default Set a Auto Provision Note Its no necessary to input filename when backup FTP Upgrade Configuration Update TFTP Upgrade HTTP Upgrade Phone Book Update Reboot EXT Module Figure 3 14 Configure FTP Upgrade Settings 19 PROVCOM IP SPEAKERS PROV H 320 P User s Manual 3 6 8 TFTP Upgrade If you choose to upgrade speakers using TFTP configure its parameters from this tab Sy
4. Pagin in Bases g Seting Hardware Version V2 Xx Audio A Kernel Version V2 6 5 Speaker Maint AutoProvision Server URL TFTP 192 168 15 100 TFTP Server IP TFTP 192 168 15 100 Refresh Figure 3 2 Main Page PROVCOM IP SPEAKERS PROV H 320 P User s Manual The sections that follow will describe each option and how to configure its parameters 3 2 Network This tab is used to set network settings please note that if you have wireless speaker you can set LAN and VPN Settings 3 2 1 LAN Settings This tab is used to configure speaker IP settings all you need to configure is speaker IP address type preferred static and optionally DNS LAN Port IP settings DHCP Hostname Option 12 Manufacturer Optian 60 A amp Static IP IP Address 192 168 15 45 Metmask 255 2552551 Gateway 192 168 15 1 Lisername Password MTU 1500 Default 1500 DNS Settings Automatic 2 Manual DNS Primary DNS 0 0 0 0 Secondary DNS 0 0 0 0 MAC Address MAC Address 00 26 8b 07 1b 3c Port Management Settinas HTTP Port 8 Telnet Port 2 SocketS5 Proxy Server Socket5 Proxy Server Server IP Part Anonymous Login 5 Username Password Please Note Changing the default HTTP Fort 80 will require using the new port number to access the IP Speaker web interface Please note that changes require a reboot Use the following format when nat using the default HTTP http ip address portnurnner
5. UDP Keep alive Message UDP Keep alive Interval SIP Encryption RTP Encryption Encryption Algorithm Encryption Key sip TEL Default 1800s Min 120s Default 3600s Min 40s amp of UDP on Tor TLS Default 2 of of ae 2 of on min 150s off on amp of on None off on 15 508 1 amp of GE of C on Gere on Figure 3 5 Configure SIP Account 12 PROVCOM IP SPEAKERS PROV H 320 P User s Manual 3 4 Paging Settings PROVCOM IP speakers can join up to 20 multicast zones you can add them manually from this tab by inserting the multicast IP and port number for each zone Paging Setting Paging 1 off on i d e m M Paging 2 off arn Group IP A Port 19608 Paging 3 of Group IP Port 19008 Paging 4 otf Group IP re Go 10000 Paging 5 off on Group IP _ Port 70000 Paging 6 off on Group IP Port 10000 Paging Y off on Group IP re Bia 10000 Paging 8 of Group IP re E 10000 Paging 9 otf Group IP E ees Go 10000 Faging 10 off am Group IP E pon 8988 10000 Paging 11 off on Group IP o A 10000 Paging 12 of Group IP res Go 10000 Faging 13 off om Group IP es 6988 10000 Paging 14 off om Group IP ron rosso 10000 Paging 15 off on Group IP oe E 10000 Paging 16 of Group IP e E 10000 Paging 17 otf
6. Cal BLF Transfer In Taking off on BLF Transfer Mode Blind Transfer Attended Transfer Hot Line Function off Immediately HotLine Delay 5 s 5 30 Hot Number Call Waiting off on off Play on currently active device Frequency s 5 60 Auto Answer off amp on Turn On But Filter This Group Auto Answer Mode Hands Free Handle Headset Call Waiting Tone Pickup Function off on Pickup Code Message 97 Fuzzy Search Booking Voicemail Play Voicemail Tone e D on Miss Call Display on Call List Save on DND Softkey 5 on Play Hangup Tone 2 on Transfer Code on Number Conference Exit Result Disconnect All Others Remain Connected Return code when refuse 603 Decline Return code when DND 603 Deciine Flash hook time 800ms 500 VOIP Call Forward Always Number IfBusy O Number If No Answer O Number Ring Frequency 115 Default 15s Max 15s Set Time Mode O SNTP SIP Server PSTN SNTP Server sparky services adelaide edu au sparky services adelaide edu au List sparky services adelaide edu au Manual SNTPSecondary server www time ac cn e wwwtimeacen sd J List www time ac cn Manual Update Interval seconds 600 Daylight Savings Time O O oS Moda D always off always on Auto Time Format 24Hour 12 Hour Date Format DD MM vvvvvv Time Zone GMT GMT 08 00 Beij
7. matching on the following models PROV H 320 P PROV H 320 W 1 3 Features e SIP Multicast compatible e Support up to 3 SIP Accounts e can join up to 20 Multicast Group e Web based configuration e Power over Ethernet PoE 802 3af PROV H 320 P model only e Network and manual speaker volume control PROVCOM IP SPEAKERS PROV H 320 P User s Manual 1 4 Technical Information Height 155 mm Width front 215mm Back 160mm Speaker Output Up to 13 Watts Microphone Front built in high sensitivity microphone Back 3 5 mm JACK Working Environment Temperature O 60 degrees Humidity 10 90 Network Interface RJ 45 10 100 Mb Input AC100 240V output DC12V 1A 6711 6729 6723 Weieh W weight 1 1 kg gross weight 2 0 kg Buttons Light Three Buttons One IP broadcast Reset Two Volume UP Three Volume Down White Gray Brown Black PROVCOM IP SPEAKERS PROV H 320 P User s Manual 2 Speaker Installation PROVCOM IP SPEAKERS PROV H 320 P User s Manual PROVCOM IP speakers are easy to install it can be installed on the ceiling by following these easy steps 2 1 Creating hole on the Ceiling First you will need to create a hole on the ceiling it should be circle with diameter equal to 180 mm As shown on figure2 1 below tout Templates Figure 2 1 Creating Hole on Ceiling 2 2 Install Speaker inside the hole Push the speaker inside the instal
8. or retrieve the speaker log file for more maintenance 3 6 1 Log As known for most systems log file will serve you when the speaker behavior is changed due to some reason log file contains information you need to investigate the issue it is recommended to submit log file to PROVCOM support if you need assistance from them System Info No Record SIP Account Paging Setting Call ErrorLevel Te Audio SIP Speaker Maint Tea Log Speaker Settin VLAN Setting Log send to server off on Tru Log Serer adaress N Default Set Capture Packet Start End Download Auto Provision FTP Upgrade TFTP Upgrade HTTP Upgrade Reboot Figure 3 8 Configure Log Settings PROVCOM IP SPEAKERS PROV H 320 P User s Manual 3 6 2 Speaker Settings This tab is reserved for future use you can just set the date and time from this tab and all other options will be ignored Basic Called No AnswerTime 70 s Min 20 Max 1800 Caller No AnswerTime 180 s Min 90 Max 1800 DTMF RFC2833 Inband SIP Info Auto Pound Send Method 9523 RFC 2833 PayLoad 101 BackLight off Always On timer s Min 1 Max 255 Keyboard Lock Disabled PSTN Setting PSTN Ring Type PSTN Ring VOIP Ring PSTN Prefix Code VOIP Prefix Code Hook off on Hook Frequency Default 500 ms min 100 ms max1600 ms SIP Qos 0 63 Voice Qos 0 63
9. PROVCOM IP SPEAKERS PROV H 320 P User s Manual PROYCOM PROVCOM IP SPEAKER PROV H 320 P User s Manual PROVCOM IP SPEAKERS PROV H 320 P User s Manual Copyrisht and Disclaimer Information in this document is subject to change without notice and does not bear any commitment on the part of PROVCOM No part of this document may be reproduced or transmitted in any form or by any means electronic or other for any purpose without the express written permission from PROVCOM This manual provides guidelines only on how to use the system PROVCOM is not responsible for any damage or errors caused by omission wrong execution or outdated information mentioned on this manual IP SPEAKER Requirements To be able to take advantage of information mentioned in this manual the following requirements must be done first 1 PoE switches with 15 5 WATTs per port 2 Have speaker connected to LAN 3 Power source Optional if PoE Switch is not used PROVCOM IP SPEAKERS PROV H 320 P User s Manual Table of Contents Copyright and Disclalmera ii een System Requirements iii L GELUNG Started stan oa 1 1 About PROVCOM IP SPEAKERS eese aa Na A ada nennen 1 2 BEIOTE Wo Stara en een 1 3 Features la 1 4 Technical oralen 2 Speaker Installation ni 2 1 Creating Hole on Ceiling 2 2 Install Speaker on Hole sa 2 3 Finishing Installation Fixing S 3 Speaker Configuration 3 1 LOE risa 3 2 Wisin
10. Paging 13 off om Group IP Ti Por 70000 Paging 19 off an Group IP pon rosso 10000 Paging 20 otf on Group IP a a 10000 Figure 3 6 Configure Paging Settings 13 PROVCOM IP SPEAKERS PROV H 320 P User s Manual 3 5 Audio To manage speaker volume level and microphone level you need to use this tab please note that for most cases if you enable microphone keep it on level 7 for speaker sound it is recommended not to use more than level 4 unless you are sure your covered area is crowded and noise level is high Tone Select Country China Output Volume 1 9 Intput Volume 0 7 SpeakerPhone Mic SpeakerPhone Volume P TEN Voice Codec Payload Length 20 ms High Rate of 6723 1 Jitter Buffer Type Adaptive Fixed Min Delay Max Delay Normal Delay VAD E Echo Suppression Mode 7 SideTone Ring Ring Type Uploading Ring Tone Browse Please upload a ring tone with G7114 audio cading Maximum 10 rings and the total sizes must less than 150k 722 Audio Codecs pandhak hend Grii disableCode A e LA G723 Figure 3 7 Configure Audio Settings 14 PROVCOM IP SPEAKERS PROV H 320 P User s Manual 15 3 6 Speaker Maintenance From time to time you need to check the speaker health and usage and configure some more additional options we placed these options on one big tab named speaker maintenance using this tab and you can reset the speaker
11. ade TFTP Upgrade HTTP Upgrade Reboot Figure 3 11 Change Password 17 PROVCOM IP SPEAKERS PROV H 320 P User s Manual 18 3 6 5 Default Set Reset If you need to restore the factory settings for the speaker you will need to use this tab please note that restoring the factory settings will erase all configuration that been made on the targeted speaker be careful with it System Info an When click this button this equipment will restore to the default status SIP Account Paging Setting Audio Speaker Maint Pay Attention It will take effect on next reboot Log Speaker Setting VLAN Setting Password Default Set Auto Provision FTP Upgrade TFTP Upgrade HTTP Upgrade Reboot Figure 3 12 Reset Speaker Settings PROVCOM IP SPEAKERS PROV H 320 P User s Manual 3 6 6 Auto Provision Auto provision is used to let the speaker read its configuration from server instead of manually configuring it this tab will require information such as server name or IP address username and password optional frequency to check check on reboot The file name of the speaker has to be named with its MAC address ex 0000f8d975f5 xml System Info Network SIP Account i Paging Setting ion Default 66 Min 1 Max 254 Audio Speaker Maint Log Software Server URL TFTP 192 168 15 100 Speaker Setting VLAN Setting Password Default Set Auto Provision
12. ing Manual Setting 2000 Year Month Day 1 Hour 8 minute 8 Second Other Qos Difi Serv or Precedence re Check Tes er Light Software Headset Mode Normal Seat Mode Ring Type On Seat Mode Headset Speaker Network Packet Mirroring Figure 3 9 Configure Speaker Settings 16 PROVCOM IP SPEAKERS PROV H 320 P User s Manual 3 6 3 VLAN Settings If your speakers will operate in vlan you will need to configure vlan options from this tab otherwise your speaker may not operate or play any announcement VLAN Setting System Info Network VLAN Made Enable Vlan Paging Setting TOUR Audio Speaker Maint 0 4094 Log Priority 0 7 Priority x 0 7 Speaker Setting VLAN Setting Password Default Set Auto Provision FTP Upgrade TFTP Upgrade HTTP Upgrade Reboot VID 0 4094 VID Figure 3 10 Configure VLAN Settings 3 6 4 Password If you need to change default password to access the speaker you will need to use this tab please note that the password need to be kept safe and not distributed to anyone unless they have direct permission to interact with the speaker System Info Network Username SIP Account ola Password Paging Setting New Password sd 2 Contrm Password CT peau onfirm Password Administrator User VLAN Setting Password Default Set Auto Provision FTP Upgr
13. lation hole then remove the speaker metal net using the net hook and fix the screws to install the speaker As shown on figure 2 2 below tout Template Figure 2 Figure 2 2 installing speaker inside the hole PROVCOM IP SPEAKERS PROV H 320 P User s Manual 2 3 Finishing installation Fixing Screws After fixing the screws and installing the speaker return the net back to the front of the speaker if the speaker connected to PoE or power adapter it should boot up and the LEDs should blink Installing screw X 4 gt Figure x PROVCOM IP SPEAKERS PROV H 320 P User s Manual 3 Speaker Configuration PROVCOM IP SPEAKERS PROV H 320 P User s Manual Before you start to configure the speaker you need to know the IP address of the speaker below are the ways you can learn the speaker IP address IP address will be obtained from DHCP you can learn the IP address by pressing the first button from the left it will announce the speaker IP 3 1 Login Once you type the IP address the speaker will ask you for user name and password to allow you to access the speaker configuration Authentication Required The server http 192 168 15 45 50 requires a username and password Password Log In Cancel Figure 3 1 Speaker Login Page After you successfully login the following main menu will appear System Info Network Speaker Model PROV H 320 W SIP Account Software Version V1 0 9 2 4104
14. on TTE TREE URP erh 3 2 1 EAN Edict 3 22 VEN Set ne en ses ende 3 3 Ss See een 3 4 Pagine Set Sii PS 3 5 Audio diode 3 6 Speaker Mantenan 3 6 1 E 302 SVEIK SELING S consi 3 0 3 WLANSeEUFBS su erroris ea na a a Kan a aa ana 3 02 PaSsSWord i ipa 3 6 5 Default Set unccccenesennseennseeenansennnnnnnnnnnnnnnunnnunnnnnnnnnnennnennnanunnnnnnnnenene 3 6 6 AUTO PROVISION nennen 3 07 IN e isie ANGEN EN RENA AEN 3 08 IFIP BIS0e een 369 IP UD et dE anne ehe 3 5 EO RA Lace A TV OUDIES MOO UNG siri aaa kaa NANG AAN NGANAN OE V gt 0 w W Oo o0 10 10 11 12 13 14 15 15 16 16 17 18 19 19 20 20 21 22 PROVCOM IP SPEAKERS PROV H 320 P User s Manual PROVCOM IP SPEAKERS PROV H 320 P User s Manual 1 Getting Started PROVCOM IP SPEAKERS PROV H 320 P User s Manual 1 1 About PROVCOM IP Speakers PROVCOM IP Speakers are new generation of IP speakers that will make paging process easier than ever it comes with the set of tools and features that will make paging environment easier to manage announce expand and to be monitored The speaker body is well designed and using the elegant color white the speaker looks more beautiful and can be installed in most ceiling without affecting the general look of the ceiling itself 1 2 Before you start Before you start to read and use information mentioned on this manual you need to make sure that your speaker model is
15. stem Info Network SIP Account Paging Setting Audio Speaker Maint Log Speaker Setting VLAN Setting severi E Filename sd Software Upgrade Kernel Upgrade Note Its no necessary to input filename when backup Password Configuration mr E FTP Upgrade EXT Module TFTP Upgrade HTTP Upgrade Reboot Figure 3 15 Configure TFTP Settings 3 6 9 HTTP Upgrade If you choose to upgrade speakers software using HTTP configure its parameters from this tab System Info Network SIP Account vaga detis Selecta File Audio Speaker Maint HTTP Upgrade Software Upgrade Upgrade Kernel Upgrade Kernel Upgrade VLAN Setting Password Configuration Upload Default Set Auto Provision Log ila All Config File TFTP Upgrade HTTP Upgrade Reboot Figure Configure HTTP Upgrade Settings 21 PROVCOM IP SPEAKERS PROV H 320 P User s Manual 3 6 10 Reboot For rebooting the speaker please use this tab please note that you don t have to reboot the speaker unless it is necessary like it is hanging or not responding which is rarely happens Reboot System Info Network Attention When click this button this equipment will be reboot web service will be SIP Account interred please connect again Paging Setting Audio Speaker Maint Log Speaker Setting VLAN Setting Password Default Set Auto Provision
16. will reboot and return to factory settings Q I configured the speaker properly but when it plays any sound it automatically reboots what should I do To use PROVCOM IP speakers properly you need to make sure that the switch connecting the speakers is PoE switch and it s producing 15 5 WATTS on each port PROVCOM IP SPEAKERS PROV H 320 P User s Manual Q Can configure the speaker to use VLAN YES just login to your speaker web interface and navigate to Speaker Maint VLAN Setting Q I configured auto provision properly but the speaker cannot retrieve the correct file what should I do To use auto provisioning well you need to set up TFTP server and configure each speaker to contact the TFTP AUTO PROVISIONING server on the server side you need to create xml file for each speaker that will connect to the auto provisioning server and the name of the xml file must be speaker MAC address for example 0000f8d975f5 xml and so on If you need further assistance please contact PROVCOM support at support rovcom net 24
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