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AXIS 241Q/241S Video Server User`s Manual

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1. AXISA AXIS 241Q Video Server Live View Setup Help Video format Source Motion JPEG Quad Stream zl Playing Motion JPEG 000 18 AXIS 2410 241S Video amp image settings Video amp image settings You can configure the video and image settings from the following page For details of each setting please refer to the online help available from each page AXISA AXIS 241Q Video Server Live View Setup Help Image Settings 2 Image Appearance gt Basic Configuration Video amp Image Resolution Video 1 Aspect ratio correction Image Y 4CIF de interlacing video Source r v Advanced 4CIF 704 x 480 704 x 576 NTSC PAL gt Video 2 Compression 30 0 100 gt Video 3 r Video 4 Rotate image o Y degrees Quad Stream Miror image Overlay Mask Color setting Color wj gt Live View Config Text Overlay Settings Event Config Include date Include time Include text gt System Options r ee Text color white Text background color black 00v About Place text date time at top of image Video Stream Maximum video stream time unlimited Limited to 4 seconds per session Maximum frame rate unlimited O Limited to 1 30 fps per viewer Test Test settings using Motion JPEG before saving Image settings Image Appearance Modify the Image Appearance to optimize the video images a
2. High image resolutions and or lower compression levels result in larger images Bandwidth affected Access by large numbers of Motion JPEG and or unicast MPEG 4 clients Band width affected Simultaneous viewing of different streams resolution compression etc by dif ferent clients Frame rate and bandwidth affected Accessing both Motion JPEG and MPEG 4 video streams simultaneously Frame rate and bandwidth affected Heavy usage of event settings affects the CPU load Frame rate affected Enabled motion detection Frame rate and bandwidth affected Heavy network utilization due to poor infrastructure Bandwidth affected Viewing on poorly performing client PC lowers perceived performance Frame rate affected Optimizing your system To see the bandwidth and frame rate currently required by the video stream the AXIS 2410 2418 provides a tool that can be used to display these values directly in the video image To do this special format strings are added as part of a text overlay Simply add r average frame rate in fps and or b average bandwidth in Kbps Overlay Settings Include overlay image at the coordinates to the overlay M Include date M Include tir For detailed instructions please see the online help M Include text e sb for Video amp Image Overlay Settings and the help for File Naming amp Date Time Formats Important e The figures displayed here are the values as delivered by t
3. Overlay Mask Type gt Basic Configuration v Video amp Image kuiden 1 Overlay Mask Type Configurable areas as privacy mask v gt Video 2 Privacy Mask Areas iode Video 1 Video 4 gt Quad Stream Video 2 Qveray Mask Video 3 gt Live View Config Video 4 Test Overlay Mask Settings gt Event Config Test after saving Video 1 v System Options About Upload and use an overlay image 1 Select Uploaded image as overlay in the drop down list for Overlay Mask Type New options appear 2 In the field Upload own image click the Browse button and locate the image file on your computer or server 3 Click the Upload button and follow the on screen instructions 22 AXIS 2410 2418 Video amp image settings To use an already uploaded image 1 Select an uploaded image from the Use image drop down list 2 Place the image at the required location by entering the x and y coordinates 3 Click Save Note The x and y coordinates and the width and height of the overlay mask are relative to the maximum avail able resolution of the product Overlay image requirements Image Formats Image Size e Windows 24 bit BMP full color The height and width of the overlay image in e Windows 4 bit BMP 16 colors pixels must be exactly divisible by 4 Overlay image limitations The maximum overlay image size supported by AXIS 2410 241S is the same as the maximum image resolu
4. AXIS 241Q 241S Video Server User s Manual About This Document This manual is intended for administrators and users of the AXIS 2410 2418 with firmware release 4 47 The manual includes instructions for using and managing the Video Server on your network Previous experience of networking will be of use when installing and using this product Some knowledge of UNIX or Linux based systems would be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis web site See also the product s online help available via the Web based interface Safety Notices Used In This Manual Caution Indicates a potential hazard that can damage the product Important Indicates a hazard that can seriously impair operation Do not proceed beyond any of the above notices until you have fully understood the implications Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information Legal Considerations Camera and audio survei
5. Inputs Outputs I Os The digital I Os on for example a network camera can be used to connect any device that can toggle between an open and a closed circuit For example if a door switch is used as an input device opening the door could trigger the upload of video images and the sending of notification messages An output might for example be used to automatically start a siren when there is a motion detection trigger I VOP See VOP JPEG Joint Photographic Experts Group Together with the GIF file format JPEG is an image file type commonly used on the web A JPEG image is a bitmap and usually has the file suffix jpg or jpeg When creating a JPEG image it is possible to configure the level of compression to use As the lowest compression i e the highest quality results in the largest file there is a trade off between image quality and file size kbit s kilobits per second A measure of the bit rate ie the rate at which bits are passing a given point See also Bit rate LAN Local Area Network A LAN is a group of computers and associated devices that typically share common resources within a limited geographical area Linux Linux is an open source operating system within the UNIX family Because of its robustness and availability Linux has won popularity in the open source community and among commercial application developers Lux A standard unit of illumination measurement MAC address M
6. on page 51 for more information Note The I O terminal connector also provides an auxiliary connection point for DC power Network connector The AXIS 241Q 241S connects to the network via a standard network cable and automatically detects the speed of the local network segment 10BaseT 100BaseTX Ethernet RS 232 connector A 9 pin D SUB connector providing an RS 232 serial connection Typically used for connecting pan tilt zoom devices See Unit connectors on page 51 for more information 9 10 AXIS 2410 241S Using AXIS 2410 241S Using AXIS 241Q 241S The AXIS 241Q 241S can be used with most standard operating systems and web browsers The recommended browser is Internet Explorer with Microsoft Windows and Firefox with other operating systems See also the Technical specifications on page 60 Note For information on installing the video server please refer to the Installation Guide Accessing the video server 1 Start your web browser GG SZ e http 10 92 127 87 view viewer index shtml File Edit Yiew Favorites Tools Hel 2 Enter the IP address or host P name of AXIS 2410 241S in the Location Address field of your browser 3 Enter the user name and password set by the administrator 4 A video image is displayed in your browser AXISA AXIS 241Q Video Server Live View Setup Help Vide E Source Motion JPEG E Quad Stream zi Playing Motion JPEG 000 AXIS 241Q 241S Using AXIS 24
7. weblink URL http Useas cgilink O weblink URL http Use as cgilink weblink URL http Useas cgilink O weblink URL http sj Y EE E e Use custom settings to modify the default page with your own colors and images click the Configure button e Own Home Page Upload and use your own custom made page as the default web page Click the Configure button to see this option The other settings on this page define other features to include in the Live View page such as buttons and links See page 25 for more information 24 AXIS 2410 2418 Live View Config Customizing the default page custom settings 9 The appearance of the default Uptoad own web rites Axis video server Live View To upload or remove your own web files click administrator only Modify the Axis Look page can be customized to Background color defauit Oow White E suit your own requirements Teslo pefaut Oow Black v or you can upload and use Background picture None Com I O external Rte Banner none Oow External http your own home page To E rem upload your own files click m pnm ea the Upload Remove button Logo ink Onone vefautt Oow ito and see the description below Onone vefeult O ow Title text above image Description Onone Default Oovm Description text below image Upload Own Web Files V show setup links a Oe ee rca y
8. 2 Enter a descriptive name for the event such as Scheduled email 3 Set the priority High Normal or Low 4 Select the Video Source the event is to act on or select the Quad stream AXIS 241Q only 5 Set the Activation Time parameters 24h clock when the event should be active for example start on Sundays at 13 00 with a duration of 12 hours 6 Set the When Activated parameters that is what the video server should do at the specified time such as send uploaded images to an email address 7 Click OK to save the event in the Event Types list Please see the online help for descriptions of each option AXIS 241Q 241S Event configuration 31 Camera tampering The camera tampering application generates an alarm whenever the camera is repositioned or when the lens is covered sprayed or severely defocused You must create an event see How to set up a triggered event on page 29 for the camera to send an alarm AXIS a AXIS 241Q Video Server Live View Setup Help gt Basic Configuration Camera Tam permg Q Video 1 Video amp Image Minimum duration 20 seconds Live View Config Alarm for dark images Video 2 v Event Config Instructions Minimum duration 20 seconds rant S Event Servers Alarm for dark images Event Types Camera Tampering Video 3 R gt Motion Detection Minimum duration 20 seconds Port Status Alarm for dark images gt System Optio
9. Control button 8 50 Customize 24 D Date amp Time 43 DC power 52 Default video format 25 Default Viewer 25 Digital input 52 DIP switch 8 DNS configuration 44 E Email server 46 Emergency recovery 56 AXIS 241Q 241S Index 73 Enable ARP Ping 44 Event configuration 28 Event servers 28 Event types 28 External video 26 F Factory default settings 50 Frame rates 19 20 64 FTP server 28 G Generic HTTP 53 Generic TCP IP 53 H Host name 45 HTML examples 26 HTTP API 37 HTTP API requests 25 HTTP port number 45 HTTP server 28 HTTPS 41 I O Ports 47 I O terminal connector 9 Include windows 31 Installing PTZ devices 34 IP address filtering 40 L Live View Config 23 Live View page 17 Logs amp Reports 48 M Maximum bandwidth 45 Motion detection 31 Motion JPEG 13 MPEG 4 13 MPEG 4 clients 16 MPEG 4 protocols 14 74 AXIS 241Q 241S Index MPEG 4 settings 47 Multicasting 14 N Network settings 43 Network traffic 45 0 Operators 40 Output buttons 11 26 Overlays 18 Own home page 24 Own web files 24 P Pan Tilt Zoom 35 53 Pinout I O connectors 52 Port status 33 Ports amp Devices 47 Post trigger buffer 30 Pre trigger buffer 30 PTZ commands 25 37 PTZ control queue 38 Pulse 11 26 Q QoS 46 Quad stream 20 R Recovery 56 Referrals 41 Relative and absolute PTZ drivers 36 Restart 48 Restore 48 RS 232 connector 9 RS 485 52 RIP 14 47 RISP 14 45
10. Video decoder A network video decoder converts digital video streams back into analog signals which can then be displayed on standard TV sets analog monitors and video switches Video encoder video server A video encoder server digitizes analog video signals and sends digital images directly over an IP network such as a LAN intranet or the Internet In effect it turns an analog video system into a network video system and enables users to view live images using a web browser or application software on any local or remote computer on a network Video management software Video management software supplies the means for monitoring analyzing and recording network video In its simplest form it offers live viewing storage and retrieval of video sequences Advanced applications may also provide support for recording of live video from multiple devices different recording modes search functions remote access via a web browser control of PTZ devices etc VMD Video Motion Detection Video Motion detection defines activity motion in a monitored scene by analyzing image data and differences in series of images This detection can for example be used to trigger an alarm event in a network camera and start the upload of images from the camera Video switcher An analog video switcher sequentially displays full screen images from one camera after another typically at 3 5 seconds intervals Other camera sources are not rec
11. configured under Setup gt Live View Config gt Layout VITTHTUEY Pulse click this button to activate the port for a defined period of time Q such as to switch on a light for 20 seconds output 2 Active Inactive click these buttons to manually start and stop a Qo connected device such as to switch a light on off These buttons start stop the Sequence Mode This mode is created in Setup gt 9 Q Live View Config Sequence mode and automatically displays the view from two or more video sources at set intervals cis The trigger buttons trigger an event directly from the Live View page These Q9 buttons are configured under Setup Live View Config Layout Click these buttons to manually start and stop events Snapshot Use the Snapshot button to capture a snapshot of the image currently displayed in the window Right click on the image to save it in on your computer 11 12 AXIS 2410 241S Using AXIS 2410 241S The AMC viewer toolbar AXIS Media Control is available only with Microsoft Internet Explorer and displays the following buttons Q O The Play Stop buttons start and stop the media stream The Snapshot button saves a snapshot of the video image The Snapshot function and the target directory for saving snapshots can be configured from the AMC Control Applet which can be opened from the Windows Control Panel or by right clicking the image in Internet Explorer Click the View Full Screen button and the
12. equipment in a residential area is likely to cause interference in which case the user at his her own expense will be required to take whatever measures may be required to correct the interference Europe C This digital equipment fulfills the requirements for radiated emission according to limit B of EN55022 1998 and the requirements for immunity according to EN55024 1998 residential commercial and light industry Australia This electronic device meets the requirements of the Radio communications Electromagnetic Compatibility Standard AS NZS CISPR22 2006 Canada This Class B digital apparatus complies with Canadian ICES 003 Japan This is a class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual Liability Every care has been taken in the preparation of this manual Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warr
13. New b Without AMC Click Add Window and check the Include to Exclude button 3 Enter a descriptive name for the new window 4 Adjust the size drag the bottom right hand corner and position click on the text at the top and drag to the desired position 5 Include windows only Adjust the Object size History and Sensitivity profile sliders see table below for details Any detected motion within an active window is then indicated by red peaks in the Activity window the active window has a red frame 6 Click Save Please use the online help for descriptions of each available option AXIS 241Q 241S Event configuration trigger motion detection trigger motion detection for only a very short period Parameter Object Size History Sensitivity High Only very large objects An object that appears in the region will Ordinary colored objects against ordinary trigger motion detection trigger the motion detection for a long backgrounds will trigger the motion period detection Low Even very small objects An object that appears in the region will Only very bright objects against a dark background will trigger motion detection Default values Low Medium to High Medium to High Examples e Avoid triggering on small objects in the image by selecting a high size level e To trigger motion detection as long as there is activity in the area select a high history level Toonly detect
14. Panel The Panel View Settings window contains tools for creating and saving shortcut command buttons that are located under the Control panel These buttons provide direct access to various built in auxiliary commands provided by the PTZ driver and are displayed in the PTZ Panel Limits Define the pan tilt zoom and focus limits for the AXIS 2410 241S Movements to the left and right up and down can be restricted to narrow the area under surveillance The near focus limit can be set to avoid focusing on objects too close to the camera OSD Menu If the PTZ unit supports an internal configuration menu this can be accessed using the On Screen Display OSD Configure the analog camera by opening and navigating through its internal menu in this display Control Queue Here you can enable and disable PTZ queueing This window allows you to set up a queue for viewers wanting to access the Axis video server and limits the number of viewers and the length of time each viewer can access and control the PTZ unit For more information on how to set up the control queue please see the online help Note also that a viewer who belongs to a group see Security on page 40 with a higher PTZ priority can go before other users in the queue and take control of the Axis video server The order of priority for taking control of the queue is as follows 1 Administrators An administrator takes over PTZ control regardless of who is first in queue
15. S Scheduled event 28 Security 40 Sequence mode 11 Services 44 SMTP settings 46 Snapshot 11 SOCKS server 46 Specifications 60 Streaming MPEG 4 14 Support 48 S Video 54 System options 40 T TCP server 28 TCP IP settings 43 Transistor output 52 Trigger buttons 11 Triggered event 28 Troubleshooting 55 U UDP 14 Upgrade Server 48 UPnP 47 User Defined Links 25 Users 40 V Variable bit rate 13 Video Input 8 Video Output 8 Video source 19 Video streams 13 15 19 Viewer settings 25 Y Y C to BNC cable 54
16. See Video encoder Ethernet Ethernet is the most widely installed local area network technology An Ethernet LAN typically uses special grades of twisted pair wires The most commonly installed Ethernet systems are 1OBASE T and 100BASE T10 which provide transmission speeds up to 10 Mbps and 100 Mbps respectively ETRAX Ethernet Token Ring AXIS The ETRAX chip is the cornerstone of Axis technology and the brain in nearly all Axis products A multipurpose Linux chip with integrated Ethernet networking and extremely flexible I O options Factory default settings These are the settings that originally applied for a device when it was first delivered from the factory If it should become necessary to reset a device to its factory default settings this will for many devices completely reset any settings that were changed by the user Firewall A firewall works as a barrier between networks e g between a Local Area Network and the Internet The firewall ensures that only authorized users are allowed to access the one network from the other A firewall can be 68 AXIS 2410 241S Glossary software running on a computer or it can be a standalone hardware device Fixed iris See Autoiris FTP File Transfer Protocol FTP is an application protocol that uses the TCP IP protocols used to exchange files between computers devices on networks Frame A frame is a complete video image In the 2 1 interlaced scanning
17. The administrator will be removed from the queue 60 seconds after their last PTZ control command 2 Event The AXIS video server can be set up to take control of the queue and move to a specific position for 20 seconds when triggered by an alarm The event is immediately placed first in the queue except when an administrator is in control For more information see Triggered Event on page 29 3 Operator Same as administrator but with lower priority AXIS 241Q 241S Pan Tilt Zoom 39 4 Viewer Multiple viewers must wait for their turn The viewer has 60 seconds PTZ control before control is passed to the next viewer in queue Note To identify the different users in the viewer group cookies must be enabled on the client 40 AXIS 241Q 241S System options System options Security Users User access control is enabled by default when the administrator sets the root password on first access New users are authorized with user names and passwords or the administrator can choose to allow anonymous viewer login to the Live View page as described below User list the user list displays the authorized users and access levels Viewer Provides the lowest level of access which only allows user access to the Live View page Operator An Operator can view the Live View page create and modify event types and adjust certain other settings The Operator does not have access to the Systems Options configuration pages
18. can be used until a Certificate Authority issued certificate has been obtained Click the Create self signed Certificate button to install a self signed certificate Although self signed certificates are free and offer some protection true security is only implemented after the installation of a signed certificate issued by a certificate authority A signed certificate can be obtained from an issuing Certificate Authority by clicking the Create Certificate Request button When the signed certificate is returned click the Install signed certificate button to import the certificate The properties of any certificate request currently resident in the camera or installed can also be viewed by clicking the Properties button The HTTPS Connection Policy must also be set in the drop down lists to enable HTTPS in the camera For more information please see the online help IEEE 802 1x Network Admission Control IEEE 802 1x is an IEEE standard for port based Network Admission Control It provides authentication to devices attached to a network port wired or wireless establishing a point to point connection or if authentication fails preventing access on that port 802 1x is based on EAP Extensible Authentication Protocol In a 802 1x enabled network switch clients equipped with the correct software can be authenticated and allowed or denied network access at the Ethernet level Clients and servers in an 802 1x network may need to aut
19. flashing light low sensitivity can be selected In other cases a high sensitivity level is recommended Port status This list shows the status for the connected inputs and outputs of the Axis video server This is for the benefit of an operator who cannot access the System Options section Example If the Normal state for a push button connected to an input is set to Open circuit the state is inactive as long as the button is not pushed If the button is pushed the state of the input changes to active AXISA gt Basic Configuration gt Video amp Image gt Live View Config v Event Config Instructions Event Servers Event Types Camera Tampering gt Motion Detection Port Status gt System Options About AXIS 241Q Video Server Port Status Input Status Input 1 Inactive Input 2 Inactive Input 3 Inactive Input 4 Inactive Output Status Output 1 Inactive Output 2 Inactive Output 3 Inactive Output 4 Inactive Live View Setup Help Q 33 34 AXIS 2410 241S Pan Tilt Zoom Pan Tilt Zoom Installing PTZ devices AXIS 2410 241S supports several Pan Tilt Zoom PTZ devices Please see www axis com for a complete list of supported devices and to obtain the correct driver Follow the instructions below to install a PTZ device 1 Using an appropriate cable connect the device to your selected port RS 232 or RS 485 These ports are available via the D Sub connector and the I O terminal con
20. for its internal real time clock RTC This battery will under normal conditions last for a minimum of 5 years Low battery power affects the operation of the RTC causing it to reset at every power up A log message will appear when battery replacement is required The battery should not be replaced unless required If the battery does need replacing observe the following points Caution Danger of Explosion if battery is incorrectly replaced Replace only with the same or equivalent battery as recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions AXIS 2410 241S Video Server User s Manual Revision 2 0 Dated May 2008 Part No 32079 Copyright Axis Communications AB 2008 4 AXIS 2410 241S Product description 22 ences a UR cx OR Recon eeu das deb od eae dapat ou on os a aie da 6 FED indlCatorsz diu p ERR RR ERE ER ERE ER ER Rx Rr ere ed Rs 7 Switches amp connectors sssssesesssssesseeee een 8 Rearpanel sapie rorem eT TE m 8 Using AXIS 2410194 IS creere derri re ep ino anea ERRERA ie o caeci OR RC RR 10 Accessing the video server isssssesssssssee eee 10 The Live View page sssseeee I 11 Video stredms eere en Rx sia Pork KG ee REX XR E EVERIGQ RARE ER RR RE RE 13 Video stream types 2 eee RII nuus 13 MPEG 4 protocols and communication methods ssslsssessssss 14 AXIS Media Control AMC ccc cece RR I
21. format of the RS 170 and CCIR formats a frame is made up of two separate fields of 262 5 or 312 5 lines interlaced at 60 or 50 Hz to form a complete frame which appears at 30 or 25 Hz In video cameras with a progressive scan each frame is scanned line by line and not interlaced most are also displayed at 30 and 25 Hz Frame rate The frame rate used to describe the frequency at which a video stream is updated is measured in frames per second fps A higher frame rate is advantageous when there is movement in the video stream as it maintains image quality throughout Gain Gain is the amplification factor and the extent to which an analog amplifier boosts the strength of a signal Amplification factors are usually expressed in terms of power The decibel dB is the most common way of quantifying the gain of an amplifier Gateway A gateway is a point in a network that acts as an entry point to another network In a corporate network for example a computer server acting as a gateway often also acts as a proxy server and a firewall server A gateway is often associated with both a router which knows where to direct a given packet of data that arrives at the gateway and a switch which furnishes the actual path in and out of the gateway for a given packet GIF Graphics Interchange Format GIF is one of the most common file formats used for images in web pages There are two versions of the format 87a and 89a Version 89a supp
22. of Internet Protocol IP addresses to network devices in a network DHCP uses the concept of a lease or amount of time that a given IP address will be valid for a computer The lease time can vary depending on how long a user is likely to require the network connection at a particular location DHCP also supports static addresses for e g computers running web servers which need a permanent IP address DIP switch A DIP switch is an electric switch that is packaged in a group in a standard dual in line package DIP DNS Domain Name System DNS is used to locate and translate Internet domain names into IP Internet Protocol addresses A domain name is a meaningful and easy to remember name for an Internet address For example the domain name www example com is much easier to remember than 192 0 34 166 The translation tables for domain names are contained in Domain name servers Domain server Domains can also be used by organizations that wish to centralize the management of their Windows computers Each user within a domain has an account that usually allows them to log in to and use any computer in the domain although restrictions may also apply The domain server is the server that authenticates the users on the network Duplex See Full duplex DVR Digital Video Recorder A DVR records analog video to a hard disk in digital format Most DVRs use the MPEG 2 format for encoding analog video signals Encoder
23. of traffic are marked live video e event alarm traffic e management network traffic QoS Settings For each type of network traffic supported by your Axis network video product enter a DSCP Differentiated Services Codepoint value This value is used to mark the traffic s IP header When the marked traffic reaches a network router or switch the DSCP value in the IP header tells the router or switch which type of treatment to apply to this type of traffic for example how much bandwidth to reserve for it Note that DSCP values can be entered in decimal or hex form but saved values are always shown in decimal For more information on Quality of Service please see the Axis support web at www axis com techsup SMTP email Enter the host names or addresses for your primary and secondary mail servers in the fields provided to route event and error email messages from the video server to predefined addresses via SMTP AXIS 241Q 241S System options 47 If the mail server requires SMTP authentication check the box for Use authentication to log in to this server and enter the user name and password used for logging in Several different methods of authentication are available See the online help for more information SNMP The Simple Network Management Protocol SNMP allows the remote management of network devices Select the version of SNMP to use depending on the level of security required by checking the appropriat
24. on the front panel of the unit to 1 ON 2 ON 3 OFF 4 OFF Go to AXIS 2410 241S web pages under Setup gt Video amp Image gt Video Source and select Y C S video from the Physical connector drop down list hk H as One female MiniDin 4 pol connector split into two BNC connectors a description of how the cable can be assembled using standard components Use two male BNC connectors and one female 4 pole The pins on the MiniDin connector MiniDin connector the shield on the two BNC connectors on one of the male BNC connectors mark this BNC connector with IN Connect pin 4 C on the MiniDin connector to centre pin on the other male BNC connector mark this BNC connector with OUT AXIS 241Q 241S Troubleshooting 55 Troubleshooting Checking the firmware Firmware is software that determines the functionality of the Axis video server One of your first actions when troubleshooting a problem should be to check the currently installed version The latest version may contain a correction that fixes your particular problem The current firmware version in your Axis video server can be seen under Setup gt Basic Configuration Upgrading the firmware When you download firmware from the Axis Web site your Axis product will receive the latest available functionality Always read the upgrade instructions and release notes available with each new release before updating the firmware New firmw
25. server s IP address or host name Note Note that if using a host name for the NTP server a DNS server must be configured under TCP IP settings See Network gt Advanced TCP IP Settings below e Set manually this option allows you to manually set the time and date Date amp Time Format Used in Images specify the formats for the date and time 12h or 24h displayed in the Live View video streams Use the predefined formats or use your own custom date and time formats See File Naming amp Date Time Formats in the online help for information on how to create your own date and time formats Network Basic TCP IP settings IP Address Configuration Your Axis video server supports both IP version 4 and IP version 6 Both versions may be enabled simultaneously at least one version must be enabled When using IPv4 the IP address can be set automatically via DHCP or a static IP address can be set manually If IPv6 is enabled your video server receives an IP address according to the configuration in the network router There are also options for setting up notification of changes in the IP address and for using the AXIS Internet Dynamic DNS Service For more information on setting the IP address please see the online help 44 AXIS 241Q 241S System options Notes e DHCP is a protocol for automatic IP address assignment on a network IP address assignment via DHCP may cause the IP address to change and you may
26. server can be configured to use a SOCKS server to reach networks on the other side of a firewall proxy server Your Axis video server is accessible locally but not externally Firewall protection Check the Internet firewall with your system administrator Default routers required Check if you need to configure the default router settings The Internet site is too heavily Use a script on your web server to relay images from the Axis video server to the Internet loaded The Power indicator is not constantly lit Faulty power supply Verify that you are using the correct power adapter The Status indicator is flashing red and the server is inaccessible A firmware upgrade has been A rescue firmware is running in the product First set the IP address using AXIS IP utility or ARP interrupted or the firmware has and Ping See the Axis video server Installation Guide Then using a web browser access the been damaged in some other unit and download the latest firmware to the product see Upgrading the firmware on page 55 way 58 AXIS 241Q 241S Troubleshooting No images displayed in the Web interface Problem with AMC Internet Explorer only Installation of additional ActiveX component restricted or prohib ited Video Image Problems Image too dark or too light Black borders around the video image Problems uploading own files Missing images in uploads Slow image update Slow performance Bad snapshot images Display inco
27. the service to unauthorized users such as spammers SNMP Simple Network Management Protocol SNMP forms part of the Internet Protocol suite as defined by the Internet Engineering Task Force The protocol can support monitoring of network attached devices for any conditions that warrant administrative attention Sockets Sockets are a method for communication between a client program and a server program over a network A socket is defined as the endpoint in a connection Sockets are created and used with a set of programming requests or function calls sometimes called the sockets application programming interface API SSL TSL Secure Socket Layer Transport Layer Security These two protocols SSL is succeeded by TSL are cryptographic protocols that provide secure communication on a network SSL is commonly used over HTTP to form HTTPS as used e g on the Internet for electronic financial transactions SSL uses public key certificates to verify the identity of the server Subnet amp subnet mask A subnet is an identifiably separate part of an organization s network Typically a subnet may represent all the machines at one geographic location in one building or on the same local area network LAN Having an organization s network divided into subnets allows it to be connected to the Internet with a single shared network address The subnet mask is the part of the IP address that tells a network router how to f
28. vice versa See also the online help for more information Note that users from IP addresses that will be allowed must also be registered with the appropriate access rights User Operator or Administrator This is done from Setup gt System Options Security Users AXIS 241Q 241S System options 41 Referrals to prevent unauthorized sources from including the video stream from the AXIS 2410 2418 into external Web pages check the Referrals box and enter the IP address or host name of the computer that hosts the Web pages with the included video stream Multiple IP addresses host names can be defined and are separated by semicolons Notes e If the referrals feature is enabled and you wish to also allow normal access to the Live View page the product s own IP address or host name must be added to the list of allowed referrers Restricting referrers has no effect on an MPEG 4 video stream To restrict an MPEG 4 stream IP address filtering must be enabled e Restricting referrers is of greatest value when not using IP address filtering If IP address filtering is used then the allowed referrers are automatically restricted to those allowed IP addresses HTTPS For greater security AXIS 2410 2418 can be configured to use HTTPS Hypertext Transfer Protocol over SSL Secure Socket Layer That is all communication that would otherwise go via HTTP will instead go via an encrypted HTTPS connection A self signed certificate
29. 10 241S Notes e To view streaming video in Microsoft Internet Explorer set your web browser to allow the installation of AXIS Media Control AMC on your computer AMC also provides an MPEG 4 decoder for viewing MPEG 4 video streams This decoder is installed the first time an MPEG 4 video stream is accessed Please note that the product administrator may have disabled the installation of the decoder as a license is required for each instance See page 25 for more information f your workstation restricts the use of additional software components the AXIS 2410 241S can be configured to use a Java applet for updating JPEG images Please see the online help for more information When using a browser other than Microsoft Internet Explorer with AMC instead of a stop a snapshot and a full screen button there is a stop and play button in the bottom left corner of the live view page For a description of these buttons see The Live View page below The Live View page If your AXIS 241Q 241S has been customized to meet specific requirements the buttons and other items described below may or may not be displayed on the Live View page The following provides an overview of each available button Video format The Video Format drop down list allows you to temporarily change the motion Pec video format on the Live View page Motion JPEG MPEG 4 The Output buttons control an output directly from the Live View page These buttons are
30. 14 How to stream MPEG 4 00 nnn 14 Other methods of accessing the video streaM 000 e cece eee eee eee 15 Configuring the video server nn 17 Accessing the Setup tools 2 0 cece eee eee eee 17 Video amp image SettingS 0 6 cc ieee cece hh 18 limage Setting S CE 18 Video source settingS sisse ne 19 Advanced ccena ek e ex e ERR RARE NEU MEE E EERE ANRE a Nia 19 Quad Stream settings AXIS 2410 only i ii4iapsa ka re Ren E nREREEERERS 20 Overlay Mask settings e ioter dn dur ere aac RO do ur dde headin exe pice 21 Live View CONTIG une soceter su hx eee ee bed eere kE e tapa Sep Saree ue 23 layOUt c ogxherienE RUE EEE ERPEREOGN IRSE RAE EXER a BER ERE REARS we E nh 23 HTML Examples erari tre Rex PEERS RE RE Rx Rer dre qned beg 26 External Video 2i sexe o rete ee dee dud i tci Rod e en gs 26 Sequence Mode Em 27 Event configuratiOni seek RR RU Yu eed bee a RR IRR RR ROSE Eae PER REOR og 28 ASSUM C aara iaraa AEA Ea A are i ara a 28 Event YPES cM M 28 Camera tampering nri aci aig tinia ta dEi ERE aW aa E ei e a 31 Motion detection uius sen arriti EEEE d REG RE E RE EEG RD we DEEA 31 Port staluiSscdemneriexes ede xesem4e QU Ree Vxor Ner rates daten Rura dts 33 Pan Tilt ZOOM 1 uda cues rcd fhe Mane uin anta Decl deduced ewe d 34 Installing PTZ devices ssseeeeeeeeeee I 34 PTZ configuration sexe xesvererzre irkde 4 ERERemk e 4 eR ka uae 35 PIZ conttols eee Sur ae Bede ae ew bos
31. 41Q 241S Technical specifications Item Specification Approvals EN 55022 Class B EN 61000 3 2 EN 61000 3 3 e EN 55024 e FCC Part 15 Subpart B Class B CES 003 Class B e VCCI Class B C tick AS NZS CISPR 22 EN 60950 Power supply EN 60950 UL cUL Dimensions HxWxD e 42x 140 x 155 mm 1 7 x 5 5 x 6 1 Weight 540 g 1 2 Ibs Included accessories Power supply Mounting and connector kits e Installation Guide e CD with installation and management tools software and User s Manual 1 Windows decoder user license Video management software not included AXIS Camera Station Video management software for viewing recording and archiving up to 25 cameras See www axis com partner adp partners htm for more software applications via partners Accessories not included AXIS 295 Video Surveillance Joystick MPEG 4 Decoder multi user license pack e Cable adapter Y C to BNC AXIS 241S AXIS 2410 241S Technical specifications 63 General performance considerations When setting up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some will affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider
32. Administrator An administrator has unrestricted access to the Setup Tools and can determine the registration of all other users HTTP RTSP Password Settings Select the type of password to allow You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you recently upgraded the firmware and the existing clients do support encryption but need to log in again and be configured to use this functionality User settings check the corresponding checkboxes to enable e Anonymous viewer login allows any viewer direct access to the Live View page e Anonymous PTZ control login allows any viewer access to the Pan Tilt Zoom controls on the Live View page if Pan Tilt Zoom is available If the available bandwidth is limited you may want to limit the maximum number of simultaneous viewers Note that a multicast viewer is counted as one user IP Address Filter Check the Enable IP address filtering box to enable the IP address filtering function Up to 256 IP address entries may be specified a single entry can contain multiple IP addresses Click the Add button to add new filtered addresses When the IP address filter is enabled addresses added to the list are set as allowed or denied addresses All other IP addresses not in this list will then be allowed or denied access accordingly that is if the addresses in the list are allowed then all others are denied access and
33. MPEG standards are an evolving series each designed for a different purpose MPEG 2 The designation for a group of video coding standards and is typically used to encode video for broadcast signals including digital satellite and Cable TV MPEG 2 with some modifications is also the coding format used by standard commercial DVD movies MPEG 4 MPEG 4 is a group of video coding standards and related technology The primary uses for the MPEG 4 standard are web streaming media and CD distribution conversational videophone and broadcast television Most of the features included in MPEG 4 are left to individual developers to decide whether to implement them or not This means that there are probably no complete implementations of the entire MPEG 4 set of standards To deal with this the standard includes the concept of profiles and levels allowing a specific set of capabilities to be defined in a manner appropriate for a subset of applications Multicast Bandwidth conserving technology that reduces bandwidth usage by simultaneously delivering a single stream of information to multiple network recipients See also Unicast Network camera Network video camera A network camera is a camera and computer combined in one intelligent unit It captures and sends live video directly over an IP network such as a LAN intranet or the Internet Users can view and or manage the camera using a standard web browser or application s
34. S 2410 Up to 20 17 NTSC PAL at CIF e AXIS 241S Up to 30 25 NTSC PAL at 2CIF 21 17 at 4CIF Video streaming Multi stream MPEG 4 and Motion JPEG Controllable frame rate and bandwidth e VBR CBR MPEG 4 Image settings Compression e Color Rotation 90 180 270 Aspect ratio correction Mirroring of images e Text and image overlay Privacy mask De interlace filter Pan Tilt Zoom Wide range of analog PTZ cameras supported 20 presets camera Guard tour PTZ control queue Supports Windows compatible joysticks Drivers available for download at www axis com Security Password protection P address filtering HTTPS encryption EEE 802 1X network access control Digest authentication User access log Supported protocols Pv4 v6 HTTP HTTPS QoS layer 3 DiffServ FTP SMTP Bonjour UPnP SNMPv1 v2c v3 MIB II DNS DynDNS NTP RTSP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS etc e SSL TLS This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit www openssl org AXIS 2410 241S Technical specifications Item Specification Application Programming Interface e Open API for software integration including VAPIX9 from Axis Communications AXIS Media Control SDK event trigger data in video stream Quality of Service QoS layer 3 DiffServ Model Watchdog ensures c
35. actually defines the number of bits time unit and not distance time unit Bonjour Also known as zero configuration networking Bonjour enables the automatic discovery of computers devices and services on IP networks Bonjour allows devices to automatically discover each other without the need to enter IP addresses or configure DNS servers Bonjour is developed by Apple Computer Inc BOOTP Bootstrap Protocol A protocol that can automatically configure a network device give it an IP address BOOTP is the basis for a more advanced network management protocol the Dynamic Host Configuration Protocol DHCP CCD Charged Coupled Device This light sensitive image device used in many digital cameras is a large integrated circuit that contains hundreds of thousands of photo sites pixels that convert light energy into electronic signals Its size is measured diagonally and can be 1 4 1 3 1 2 or 2 3 CCTV Closed Circuit Television A CCTV system is a closed private video system usually constructed with coaxial cabling and used within a single building group of buildings It is used to visually monitor the location for security or industrial purposes Video from the CCTV system can be recorded and viewed on site or remotely CCTV video camera A traditional CCTV video camera is an analog camera available in both monochrome black and white and color Cameras can be set in fixed positions or placed on Pan Tilt Zoom devi
36. al from a video source detected movement in a configured motion detection window on restart reboot after power loss for example camera tampering PTZ presets How to set up a triggered event The following is an example for setting the Axis video server to upload images when a door is opened 8 1 Click Add triggered in the Event Types page 2 Enter a descriptive name for the event such as Main door 3 4 Set the priority High Normal or Low see online help files Select the Video Source the event is to act on or select the Quad stream AXIS 241Q only Set the Respond to Trigger parameters when the event is to be active for example only after office hours Select the trigger alternative from the Triggered by drop down list This could be an Input port with a connected sensor if the door is opened Set the When Triggered parameters that is what the video server should do if the main door is opened for example upload images to an FTP server Click OK to save the event in the Event Types list Please see the online help for descriptions of each option 30 AXIS 241Q 241S Event configuration Pre trigger and post trigger buffers This function is very useful when checking to see what happened immediately before and after a trigger for example two minutes before and after a door was opened Check the box Upload images under Event Types Add Triggered When triggered to v
37. amera e Simple web attraction tracker e System analysis and trouble shooting Server Report Provides information about the server status and should always be included when requesting support Parameter List Shows the unit s parameters and their current settings Connection List Lists all clients that are currently accessing video It is also used for system analysis and trouble shooting Configuration From the drop down list select the level of information to be added to the System and Access Log files The default information level for the Access Log is set to Critical amp Warnings However in an error situation and when requesting support set it to the lowest information level Critical amp Warnings amp Info For Log Level for Email select the level of information from the drop down list to send as email and enter the destination email address Advanced Scripting is an advanced function that provides the possibility to customize and use scripts This function is a very powerful tool Caution Improper use may cause unexpected behavior or even cause loss of contact with the unit If a script does cause problems reset the unit to its factory default settings A backup file may be of use to return the unit to its latest configuration Axis strongly recommends that you do not use this function unless you fully understand the consequences Note that Axis support does not provide assistance for problems with customiz
38. analog video device Front panel AXIS 241S DIP switch Control button AXIS 2418 lt VIDEO 7 Video Server p N Um e 4 3 lt A 750 ON Sonmuntearions IN OUT ae nmr Q rower LED indicators for Network Status t Power Video input Video output LED indicators After completion of the startup and self test routines the multi colored LED indicators signal the following conditions See Green Normal operation Amber Flashes green amber during firmware upgrade Amber Steady for connection to a 10 Mbit s network Flashes for network activity Network Green Steady for connection to a 100 Mbit s network Flashes for network activity Unlit No connection Green Steady for normal operation Status Amber Steady during startup reset to factory default or when restoring settings Red Slow flash for failed firmware upgrade 8 AXIS 241Q 241S Product description Switches amp connectors DIP switch AXIS 241Q A corresponding line termination switch is supplied for each video input All units are shipped with line termination enabled for each video input that is with the DIP switch set in the down position DIP switch AXIS 241S Upon delivery the dip switch on the AXIS 241S is configured for composite video input as follows Switch 1 2 3 4 VS 75 ohm video in 75 ohm video out Connects video in and Not used Description es PN termination termin
39. anties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable or responsible for incidental or consequential damages in connection with the furnishing performance or use of this material Trademark Acknowledgments Ethernet Internet Explorer Linux Microsoft 0S 2 UNIX Windows WWW are registered trademarks of the respective holders QuickTime is a trademark of Apple Computer Inc registered in the U S and other countries Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries Axis Communications AB is independent of Sun Microsystems Inc UPnP is a certification mark of the UPnP Implementers Corporation Support Services Should you require technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can download user documentation and firmware updates find answers to resolved problems in the FAQ database Search by product category or phrases report problems to Axis support staff by logging in to your private support area visit the Axis Support Web at www axis com techsup Safety Notice Battery Replacement The Video Server uses a 3 0V CR2032 Lithium battery as the power supply
40. are can be downloaded to the Axis video server over the network Note Pre configured and customized settings will be retained for use when the new firmware is running pro vided the features are available in the new firmware although this is not guaranteed by Axis Communica tions 1 Save the firmware file to your computer The latest version of the Axis video server firmware is available free of charge from the Axis Web site at www axis com techsup or from your local distributor 2 Go to Setup System Options Maintenance in the video server s Web pages 3 In the Upgrade Server section click Browse to locate the desired firmware file on your computer Click Upgrade Upgrade Server Upgrade the AXIS 241Q with the latest firmware Specify the firmware to upgrade to Browse and click Upgrade Note Do not disconnect power to the unit during the upgrade The unit restarts automatically after the upgrade has completed 1 10 minutes Notes Always read the upgrade instructions available with each new release before updating the firmware After starting the process you should always wait at least 20 minutes before restarting the Axis video server even if you suspect the procedure has failed Your dealer reserves the right to charge for any repair attributable to faulty updating by the user 56 AXIS 2410 241S Troubleshooting Emergency recovery procedure If power or the network connection to the Axis video
41. art and stop the sequence mode 28 AXIS 241Q 241S Event configuration Event configuration This section describes how to configure AXIS 241Q 241S for alarm handling Various actions can be configured to run when certain types of events occur Event type A set of parameters describing how and when the video server is to perform certain actions An event that is started by some sort of signal for example an external device such as a door Triggered Event see page 29 Switch motion detection or system event Scheduled Event see page 30 Pre programmed time period s during which an event will run This occurs when the event runs for example uploading of images to an FTP server or email noti Action fication Event Servers Event Servers are used for receiving uploaded image files and or notification messages To set up an Event Server for your video server enter the required information according to the selected server type Server type Purpose Information required Descriptive name of your choice e Network address IP address or host name PIE SENET e Receives uploaded images User Name and Password to FTP server Port number Receives notification messages Descriptive name of your choice HTIP Server Receives uploaded images URL address Descriptive name of your choice TCP Server Receives notification messages e Network address IP address or host name Por
42. ation video out Composite video input on off on n a Y C video input on on off n a Note If the video source is to be connected in parallel with other equipment disable the input termination by turning the corresponding DIP switch to the up position OFF Failure to do so may cause reduced image quality Control Button Press this button to restore the factory default settings as described in Resetting to the factory default settings on page 50 or to install the video server using AXIS Internet Dynamic DNS Service See the Axis Video Server Installation Guide Video Input The video input is connected using a coax BNC connector Physical connections made using 75 ohm coaxial video cable have a recommended maximum length of 800 feet 250 meters Video Output AXIS 241S only Loopthrough connection to the video signal from the Video In connector Terminated with a coaxial BNC connector Allows direct connection of an external monitor for example Set DIP switch to ON when in use Rear panel pi i Network de Duo terminal connector RS 232 connector Power adapter connector POWER ipeo SCT ee ER Serial number on underside label Power adapter connector Connect the power adapter AXIS 2410 241S Product description I O terminal connector The I O terminal connector provides the physical interface to four digital transistor outputs four digital inputs and an RS 485 interface See Unit connectors
43. backup of all of the parameters and any user defined scripts click this button If necessary it is then possible to return to a previous configuration if set tings are changed and there is unexpected behavior e Restore click the Browse button to locate the saved backup file see above and then click the Restore button The settings will be restored to the previous configuration Note Backup and Restore can only be used on the same unit running the same firmware This feature is not intended for multi configurations or for firmware upgrades Support Support Overview The support overview page provides valuable information on troubleshooting and contact information should you require technical assistance System Overview The System Overview provides a summary of the status of the video server Logs amp Reports When contacting Axis support please be sure to provide a valid Server Report with your query The Access Log is automatically included in the server report AXIS 241Q 241S System options 49 Information This page gives you access to the following log files and reports that may prove useful when troubleshooting a problem or when contacting the Axis support web System Log Provides information about system events Access Log The Access Log may be used for various purposes e Security Tracking all access to your the camera The access log lists the IP addresses users and networking protocols used to access the c
44. blems for individual video streams if the maximum value is less than the sum of the bit rates set for the video streams For more information please see the online help 46 AXIS 241Q 241S System options SOCKS SOCKS is a networking proxy protocol The Axis video server can be configured to use a SOCKS server to reach networks on the other side of a firewall proxy server This functionality is useful if the video server is located on a local network behind a firewall but notifications uploads alarms and such need to be sent to a destination outside the local network such as the Internet QoS Quality of service Quality of Service QoS provides the means to guarantee a certain level of a specified resource to selected traffic on a network Quality can be defined as a maintained level of bandwidth low latency and no packet losses The main benefits of a QoS aware network are e The ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority e Greater reliability in the network thanks to the control of the amount of band width an application may use and thus control over bandwidth races between applications The QoS in Axis network video products marks the data packets for various types of network traffic originating from the product This makes it possible for network routers and switches to reserve a fixed amount of bandwidth for these types of traffic The following types
45. ccording to your requirements You can also rotate and mirror images All configuration of images and overlays will affect the performance of the video server depending on usage and the available bandwidth e High resolution generates larger files Lower compression improves image quality but generates larger files e Black amp White uses less bandwidth than Color e Rotating the image 90 or 270 degrees will lower the maximum frame rate See also the specifications for frame rates and bandwidth on page 64 Text Overlay Settings Include date time and or text of your choice to be viewed on the image The text field can be used to display various information for example bit and frame rates To display the bit AXIS 241Q 241S Video amp image settings 19 rate in Mbit s type B Mbit s in the text field For more information please refer to the online help The color of the text may be set to white or black while background color may be set to white black transparent or semitransparent The position of the text is set either to the top or the bottom of the image Video Stream The Maximum video stream time can be set as Unlimited or set a maximum stream time per session in seconds minutes or hours When the set time has expired a new stream on the Live View page can be started by refreshing the page in the web browser Note that the maximum video stream time does not apply to clients connecting via multicast To av
46. certain destinations A router is sometimes included as part of a network switch See also Switch Security surveillance Network video s advanced functionality makes it highly suited to the applications involved in security surveillance The flexibility of digital technology enhances security personnel s ability to protect people property and assets Such systems are therefore an especially attractive option for companies currently using CCTV Server In general a server is a computer program that provides services to other computer programs in the same or other computers A computer running a server program is also frequently referred to as a server In practice the server may contain any number of server and client programs A web server is the computer program that supplies the requested HTML pages or files to the client web browser SMTP Simple Mail Transfer Protocol Used for sending and receiving e mail However as it is simple it is AXIS 241Q 241S Glossary 71 limited in its ability to queue messages at the receiving end and is usually used with one of two other protocols POP3 or IMAP These other protocols allow the user to save messages in a server mailbox and download them periodically from the server SMTP authentication An extension of SMTP where the client is required to log into the mail server before or during the sending of email It can be used to allow legitimate users to send email while denying
47. ces which allow the camera to be maneuvered Using a zoom lens provides a closer view of the object being viewed CCTV analog video cameras can be viewed over a computer network by using a video server CGI Common Gateway Interface A specification for communication between a web server and other CGI programs For example a HTML page that contains a form might use a CGI program to process the form data once it is submitted CIF Common Intermediate Format CIF refers to the analog video resolutions 352x288 pixels PAL and 352x240 pixels NTSC See also Resolution Client server Client server describes the relationship between two computer programs in which one program the client makes a service request from another program the server which fulfils the request Typically multiple client programs share the services of a common server program A web browser is a client program that requests services the sending of web pages or files from a web server CMOS Complementary Metal Oxide Semiconductor A CMOS is a widely used type of semiconductor that uses both negative and positive circuits Since only one of the circuit types is on at any given time CMOS chips require less power than chips using just one type of transistor CMOS image sensors also allow processing circuits to be included on the same chip an advantage not possible with CCD sensors which are also much more expensive to produce Coaxial cable Coaxia
48. completely independent packets Each computer or host on the Internet has at least one address that uniquely identifies it from all others and each data packet contains both the sender s address and the receiver s address The Internet Protocol ensures that the data packets all arrive at the intended address As IP is a connectionless protocol which means that there is no established connection between the communication end points packets can be sent via different routes and do not need to arrive at the destination in the correct order Once the data packets have arrived at the correct destination another protocol Transmission Control Protocol TCP puts them in the right order See also TCP IP address An IP address is simply an address on an IP network used by a computer device connected to that network IP addresses allow all the connected computers devices to find each other and to pass data back and forth To avoid conflicts each IP address on any given network must be unique An IP address can be assigned as fixed so that it does not change or it can be assigned dynamically and automatically by DHCP An IP address consists of four groups or quads of decimal digits separated by periods e g 130 5 5 25 Different parts of the address represent different things Some part will represent the network number or address and some other part will represent the local machine address See also IP Internet Protocol
49. d to your own web page Select the preferred Video Format from the drop down list The available options are Motion JPEG MPEG 4 using AMC and MPEG 4 using QuickTime For the second option MPEG 4 using AMC a separate MPEG 4 license is required for each viewer The Motion JPEG selection has additional settings for Image Type Image size and other optional settings for configuring the video stream to suit your web page Click Update when satisfied The video server then generates the required source code for your configuration Copy this code and paste it into your own web page code External Video You can add links to other Axis network devices available over the network These sources can be displayed on the Live View page just as if they were video sources connected directly to the Axis video server Click the Add button to open the External Video Source Setup dialog to define the settings Click the online help button for more details This is an example of a path to an external video source http 192 168 0 125 axis cgi mjpeg video cgi AXIS 2410 2418 Live View Config 27 Sequence Mode The Live View page can be configured to rotate through the internal and selected external video sources in order or at random Select the desired video sources and enter the time in seconds to display each source up to 59 minutes Click Save The Sequence buttons appear on the Live View page to enable the viewer to st
50. ddress 15 16 AXIS 2410 241S Video streams Other MPEG 4 clients Although it may be possible to use other clients to view the MPEG 4 stream it is not guaranteed that it will work in all cases For some other clients for example QuickTime the Video Object Type must be set to Simple It may also be necessary to adjust the advanced MPEG 4 settings To access the video stream for example from QuickTime the following path can be used rtsp lt ip gt mpeg4 media amp This path is for all supported methods and the client will negotiate with the Axis video server to determine which transport protocol to use Notes e ip IP address e video source number 1 2 3 or 4 or the quad stream This is set to 1 if omitted AXIS 241Q 241S Configuring the video server 17 Configuring the video server This section describes how to configure the Axis video server and is intended for administrators who have unrestricted access to all the Setup tools The Axis video server is configured from the Setup link in a standard web browser For more information on supported browsers see the Technical specifications on page 60 Accessing the Setup tools Follow the instructions below to access the Setup Tools from a web browser 1 Start the browser and enter the IP address or host name of the Axis video server in the location address field 2 The Live View page is now displayed Click Setup to display the Setup tools
51. dows This ActiveX component is automatically installed on first use after which it can be configured by opening the AMC Control Panel applet from the Windows Control Panel Alternatively right click the video image in Internet Explorer How to stream MPEG 4 Deciding on the combination of protocols and methods to use depends on your viewing requirements and on the properties of your network Setting the preferred method s is done in the control applet for AMC which is found in the Windows Control Panel When this has been set AMC will test all the selected methods in the specified order until the first functioning one is found AXIS 2410 241S Video streams RTP RTSP This method actually RTP over UDP and RTSP over TCP should be your first consideration for live video especially when it is important to always have an up to date video stream even if some images get dropped This can be configured as multicast or unicast Multicasting provides the most efficient usage of bandwidth especially when there are large numbers of clients viewing simultaneously Note however that a multicast broadcast cannot pass a network router unless the router is configured to allow this It is thus not possible to multicast over the Internet for example Unicasting should be used for video on demand broadcasting so that there is no video traffic on the network until a client connects and requests the stream However if more and more unicast clients co
52. e 28 The snapshot button allows you to take a snapshot of the video stream and save it to a computer User Defined Links Enter a descriptive name and enter the URL in the field provided The link appears on the Live View page AXIS 241Q Video Server Live View Setup Help User defined CGI links can be used to issue HTTP API requests such as PTZ commands Example 1 Check Show custom link 1 2 Enter a descriptive name such as CAM1 Start PTZ 3 Enter the cgi link http 192 168 0 125 axis cgi com ptz cgi camera 1 tcontinuouspantiltmove 30 30 4 Check Show custom link 2 E E ned tick 25 26 AXIS 2410 2418 Live View Config 5 Enter a descriptive name such as CAMI Stop PTZ 6 Enter the cgi link http 192 168 0 125 axis cgi com ptz cgi camera 1 amp continuouspantiltmove 0 0 These links appear in the web interface and can be used to control the PTZ camera For more information on VAPIX Axis Communications powerful API see the Developer pages at the Axis web site www axis com developer See also the section on PTZ on page 34 Output Buttons These buttons are used to control the outputs on the Axis video server and thus the equipment connected to them such as switching a light on or off e The Pulse button activates the port for a defined period e Active Inactive displays two buttons one for each action on off HTML Examples Live video from the Axis video server can be adde
53. e T petere te aetna os oa Tse background pictures must LT meet first be uploaded to the Axis ownome Page video server in order that it El use om home page x appears for selection in the Custom Settings dialog Once uploaded the files are shown in the drop down list 1 Enter the path to the file located on your workstation or click the Browse button 2 Select the user level for the uploaded file Setting the user access level means that you determine the pages that different users can access 3 When the path is shown correctly in the text field click the Upload button Uploaded files are now shown in the list in the lower section of the page 4 To use your uploaded file click the radio button and select the file from the drop down list To remove a file check the box provided next to it and then click the Remove button To use an external file located somewhere other than in the Axis video server select this radio button and enter the URL in the field marked External Modify the Axis Look Select the background and text colors from the drop down lists To add a background picture a banner and or a logo select your uploaded file or specify the location of an external file as described above Banners and logos can also be linked to web addresses Include a title to be shown above the video stream and or a description displayed below the video stream Own Home Page To use a previously uploaded web page as
54. e box The three levels of security are e SNMP V1 includes no security e SNMP V2c uses very simple security for example community name as pass word e SNMP V3 provides encryption and secure passwords Use with HTTPS If using V1 and V2c enter the community name for read only access to all supported SNMP objects except the root password and other objects that require write access Default value public You can also specify the community name for read write access to all supported SNMP objects except read only objects Default value pass If using HTTPS enter the password if it has not already been set To set the password again the Axis video server must be reset to the factory default settings uPnP The video server includes support for UPnP UPnP is enabled by default and the video server then is automatically detected by operating systems and clients that support this protocol Note UPnP must be installed on your workstation if running Windows XP To do this open the Control Panel from the Start Menu and select Add Remove Programs Select Add Remove Windows Components and open the Networking Services section Click Details and then select UPnP as the service to add RTP Multicast MPEG 4 These settings are the IP address port number and Time To Live value to use for the media stream s in multicast MPEG 4 format Only certain IP addresses and port numbers should be used for multicast streams For mo
55. e tools These are represented as Video object types which are selected for use with different viewing clients The supported video object types are e Simple sets the coding type to H 263 e Advanced Simple in Axis products this sets the coding type to MPEG 4 Part 2 AMC AXIS Media Control supports both object types while QuickTime for example requires the Simple object type When using MPEG 4 it is also possible to control the bit rate which in turn allows control of bandwidth usage CBR constant bit rate is used to achieve a specific bit rate by varying the quality of the MPEG 4 stream When using VBR variable bit rate the quality of the video stream is kept as constant as possible at the cost of a varying bit rate Notes e MPEG 4 is licensed technology AXIS 2410 241S includes one license for the decoder required for viewing in AMC Installing additional unlicensed copies of this decoder is prohibited To purchase more decoder licenses contact your Axis reseller All clients viewing the MPEG 4 stream must use the same image settings 14 AXIS 2410 241S Video streams MPEG 4 protocols and communication methods To deliver live streaming video over IP networks various combinations of transport protocols and broadcast methods are employed RTP Real Time Transport Protocol is a protocol that allows programs to manage the real time transmission of multimedia data via unicast or multicast RTSP Real Time Stream
56. ed AMC AXIS Media Control AMC is the ActiveX component required to view moving images from an Axis video device in Internet Explorer The component is installed automatically on the viewing computer on first use Once installed AMC can be configured from Windows Control Panel Analog video camera The signal from an analog video camera is viewed directly on e g a monitor in the analog system which depends on traditional analog cabling Alternatively the signal can be digitized with the use of a video server and can then be made available over a data IP network ARP Address Resolution Protocol This protocol is used to associate an IP address to a hardware MAC address A request is broadcast on the local network to discover the MAC address for an IP address ARTPEC 2 Axis Real Time Picture Encoder A chip designed by Axis for image compression ARTPEC supports a range of CCD and CMOS sensors built in functionality for sharpening backlight compensation noise reduction and white balance support for multiple Motion JPEG streams support for MPEG 4 part 2 up to 30 frames second from 4 simultaneous video sources and real time compression of up to 45 Megapixels second ASIC Application Specific Integrated Circuit A circuit designed for a specific application as opposed to a general purpose circuit such as a microprocessor Aspect ratio A ratio of width to height in images A common aspect ratio used for televi
57. ed scripts For more information please visit the Developer pages at www axis com developer 50 AXIS 2410 241S System options Plain Config this function is for the advanced user with experience of Axis video server configuration All parameters can be set and modified from this page Help is available from the standard help pages Resetting to the factory default settings To reset the AXIS 2410 2418 to the original default settings go to the System Options gt Maintenance web page described in Maintenance on page 48 or use the control button on the Axis video server as described below Using the Control Button Follow the instructions below to reset the AXIS 2410 2418 to the factory default settings using the Control Button 1 Switch off the Axis video server by disconnecting power Press and hold the Control Mp om VIDEO AXIS 243SA Video Sei Control button Button while reconnecting the ya power ev Gm e P ATUS Keep the Control button a EE ki pressed until the Status Indicator displays yellow this may take up to 15 seconds Status indicator Release the Control Button When the Status Indicator changes to Green may take up to 1 minute the process is complete and the Axis video server has been reset Re install the Axis video server as described in the Installation Guide AXIS 241Q 241S Unit connectors 51 Unit connectors The foll
58. edia Access Control address A MAC address is a unique identifier associated with a piece of networking equipment or more specifically its interface with the network For example the network card in a computer has its own MAC address Manual iris This is the opposite of an auto iris i e the AXIS 241Q 241S Glossary 69 camera iris must be adjusted manually to regulate the amount of light allowed to reach the image sensor Mbit s Megabits per second A measure of the bit rate i e the rate at which bits are passing a given point Commonly used to give the speed of a network A LAN might run at 10 or 100 Mbit s See also Bit rate Monitor A monitor is very similar to a television set but lacks the electronics to pick up regular television signals Motion JPEG Motion JPEG is a simple compression decompression technique for network video Latency is low and image quality is guaranteed regardless of movement or complexity of the image Image quality is controlled by adjusting the compression level which in turn provides control over the file size and thereby the bit rate High quality individual images from the Motion JPEG stream are easily extracted See also JPEG and GIF Megapixel See Pixel MPEG Moving Picture Experts Group The Moving Picture Experts Group develops standards for digital video compression It operates under the auspices of the International Organization for Standardization ISO The
59. ee RENE dk 55 Checking the firmware 55 Upgrading the firmware 55 SUP OIE EIER 56 Technical specifications ssi 30 secre ER RR kx x deeds re a a dee deue ee 60 General performance considerations 0000 cece cece eee eee ee 63 Optimizing your system lesse nn 63 Frame rates Motion JPEG 0 0 ccc cee cen cece eens 64 Frame rates MPEG 4 0 c ccc cece ee een cece aa 64 Bandwidth ox cia cadets KEELEE deat EGGS dae cede Rag 65 Cr IEEE 66 6 AXIS 241Q 241S Product description Product description This manual covers the following Axis video servers e AXIS 241Q 4 port video server and blade version e AXIS 241S 1 port video server and blade version The Axis video server is fully featured for security surveillance and remote monitoring needs It is based on the AXIS ARTPEC 2 compression chip and can digitize up to four analog video sources and make these available on the network as real time full frame rate Motion JPEG and or MPEG 4 video streams The Axis video server is equipped with RS 232 and RS 485 ports for connecting third party PTZ systems The four alarm inputs and four alarm outputs can be used to connect various third party devices such as door sensors and alarm bells Up to 20 viewers can access the Axis video server simultaneously when using Motion JPEG and MPEG 4 unicast This number can be increased by using multicast MPEG 4 When using AXIS Media Control AMC to view MPEG 4 vid
60. eo streams each MPEG 4 viewer requires a separate MPEG 4 decoder license One license is included and further licenses can be purchased separately from your Axis dealer If using other clients to view the MPEG 4 video stream no further MPEG 4 decoder licenses are required Video can be viewed in 5 resolutions up to 4CIF and image compression is configurable The Axis video server contains support for video motion detection which allows the unit to trigger on activity in the video image and advanced scheduling tools which can also be used to trigger an event As the Axis video server is designed for use in security systems it is equipped with several security features such as IP address filtering several user levels with passwords and HTTPS The Axis video server has a built in web server providing full access to all features through the use of a standard web browser The built in scripting tool allows basic applications to be created providing basic surveillance solutions For advanced functionality the video server can be integrated via the use of the AXIS VAPIX API see www axis com developer for further information AXIS 2410 241S Product description 7 AXIS 2410 The AXIS 2410 provides four BNC inputs for connecting analog video devices Front panel AXIS 241Q DIP switches Control button Video input x4 LED indicators for Network Status amp Power AXIS 241S The AXIS 241S provides one BNC input for connecting an
61. g the maximum bit rate and setting it to a variable or constant is a good way of controlling the bandwidth used by the MPEG 4 video stream For more information on these advanced settings please see the online help MJPEG settings Sometimes the image size is large due to low light or complex scenery Adjusting the maximum frame size helps to control the bandwidth and storage used by the MJPEG video stream in these situations Defining the frame size as Unlimited provides consistently good image quality at the expense of increased bandwidth and storage usage during low light Limiting the frame size optimizes bandwidth and storage usage but gives poor image quality To prevent increased bandwidth and storage usage the maximum frame size should be set to an optimal value Quad Stream settings AXIS 241Q only A Quad stream enables you to monitor all channels at the same time Instead of having four Internet Explorer windows open you can have just one window open with the Quad view You can edit this view with the desired stream time frame rate and text overlay Image Appearance Modify the Image Appearance to optimize the video images according to your requirements You can also rotate and mirror images Overlay Settings Include date time and or text of your choice to be viewed on the images The color of the text may be set to white or black while background color may be set to white black transparent or semitransparent The po
62. guration Port Status if the device is activated Pin Function Description 1 Auxiliary DC Power Input 7 20 VDC min 8W Electrically connected in parallel with the power connector this provides an auxiliary connection for mains power to the unit If the product is powered via this pin use a fuse rating 1A Slow This pin can also be used to power auxiliary equipment 9vDC max 100mA 2 GND Ground 3 Digital Input 1 Connect to GND to activate or leave floating or unconnected to 4 Digital Input 2 deactivate 5 Digital Input 3 6 Digital Input 4 7 Transistor Output With a maximum load of 100mA and maximum voltage of 24V DC this 8 Transistor Output output has an open collector NPN transistor with the emitter 9 Transistor Output connected to pin 2 GND If it is to be used with an external relay a diode must be connected in parallel with the load for protection 10 Transistor Output against any voltage transients 11 RS 485 A non inverting A half duplex RS 485 interface for controlling auxiliary equipment 12 RS 485 B inverting PTZ devices for example The Axis video server includes one green 12 pin connector block Connect input output devices to this block 1 Loosen the corresponding screw on top of the pin on the connector block see the table above to determine which pin to use Push the cable into the connector block and secure it by fastening the screw Once all devices are connected co
63. he server If other restrictions are currently in force e g bandwidth limitation these values might not correspond to those actually received by the client For Motion JPEG these values will only be accurate as long as no frame rate limit has been specified 64 AXIS 2410 241S Technical specifications Frame rates Motion JPEG The following test results show the frame rates in frames second fps for Motion JPEG streams from the AXIS 2410 241S using a compression level of 50 Note that these values are guidelines only actual values may vary AXIS 2410 2415 fps NTSC PAL ACIF 30 25 2CIF expanded 30 25 2CIF 30 25 CIF 30 25 QCIF 30 25 Frame rates MPEG 4 The following test results show the frame rates in frames second fps for MPEG 4 streams from the AXIS 2410 241S Note that these values are guidelines only actual values may vary The MPEG 4 test conditions e Compression level 50 e Video Object Type Advanced Simple GOV structure IP AXIS 2410 241S fps NTSC PAL ACIF 30 25 2CIF expanded 30 25 2CIF 30 25 CIF 30 25 QCIF 30 25 Note that setting the GOV structure to use I frames only will increase the frame rate The GOV structure can take two different forms and IP The I structure sends complete images l images whereas the IP structure mostly sends the differences compared with the previous image P images and only a fe
64. henticate each other by some means In the Axis implementation this is done with the help of digital certificates provided by a Certification Authority These are then validated by a third party entity such as a RADIUS server examples of which are Free Radius and Microsoft Internet Authentication Service 42 AXIS 241Q 241S System options To perform the authentication the RADIUS server uses various EAP methods protocols of which there are many The one used in the Axis implementation is EAP TLS EAP Transport Layer Security The AXIS network video device presents its certificate to the network switch which in turn forwards this to the RADIUS server The RADIUS server validates or rejects the certificate and responds to the switch and sends its own certificate to the client for validation The switch then allows or denies network access accordingly on a preconfigured port The authentication process Axis video device A 3 Q oe OK le Certificate 7 Certifi OK Network x E icone switch iD Certificate Authority CA m Certificate Protected network 1 A CA server provides the required signed certificates 2 The Axis video device requests access to the protected network at the network switch The switch forwards the video device s CA certificate to the RADIUS server which then replies to the switch 3 The switch forwa
65. ial balanced line over twisted pair like RS 422 it can span relatively large distances 4000 feet or 1200 meters RS 485 only specifies the electrical characteristics of the driver and the receiver It does not specify or recommend any data protocol RTCP Real Time Control Protocol RTCP provides support for real time conferencing of groups of any size within an intranet This support includes source identification and support for gateways like video bridges as well as multicast to unicast translators It offers quality of service feedback from receivers to the multicast group as well as support for the synchronization of different media streams RTP Real Time Transport Protocol An Internet protocol for the transport of real time data such as video It can be used for media on demand as well as interactive services such as Internet telephony RTSP Real Time Streaming Protocol A control protocol and a starting point for negotiating transports such as RTP multicast and Unicast and for negotiating codecs RTSP can be considered a remote control for controlling the media stream delivered by a media server RTSP servers typically use RTP as the protocol for the actual transport of video data Router A device that determines the next network point to which a packet should be forwarded on its way to its final destination A router creates and or maintains a special routing table that stores information on how best to reach
66. iew the available options Include pre trigger buffer images stored internally in the server from the time immediately preceding the trigger Check the box to enable the pre trigger buffer enter the desired length of time and specify the required image frequency Include post trigger buffer contains images from the time immediately after the trigger Configure as for pre trigger Notes e If the pre or post buffer is too large for the video server s internal memory the frame rate is reduced and individual images may be missing If this occurs an entry will be created in the unit s log file e The images in pre trigger and post trigger buffers will be lost if the connection to the event server fails Continue image upload unbuffered enables the upload of images for a fixed length of time Specify the length of time for the uploaded recording in seconds minutes or hours or for as long as the trigger is active Finally set the desired image frequency to the maximum or to a specified frame rate The frame rate will be the best possible but might not be as high as specified especially if uploading via a slow connection Scheduled event A Scheduled event can be activated at pre set times in a repeating pattern on selected weekdays How to set up a scheduled event This example describes how to set the video server to send an email notification with saved images from a set time 1 Click Add scheduled on the Event Types page
67. in the Control Sn of Panel In the screen to the right a driver has been installed that Driver specific shortcuts Wiper brings up the Wiper shortcut button which allows the user to configure and use a windshield wiping action with the Axis video server Preset positions Also available with many PTZ devices are Preset positions These presets are selected from the drop down Source list on the Live View page and will move and or zoom the camera to a pre defined position i e to cover an area of particular interest Events can also be configured to go to preset positions when triggered For information on setting up preset positions please see Preset positions on page 35 and the online help Ok Close panel SERRE SE 38 AXIS 2410 241S Pan Tilt Zoom Guard tour A guard tour moves between chosen Preset Positions one by one in a pre determined order or randomly and for configurable time periods Unlike the Sequence Mode which is a viewing application under Live View Config see Live View Config on page 23 the guard tour sequence will keep running after the user has logged off or closed the browser Advanced Device Settings The device settings window is for driver specific settings so the appearance of this window can vary depending on the driver installed Options that can be configured include Driver Specific Settings Mechanical Limits for Moving Video Source Light Control and Extended Driver Specific Settings Ctrl
68. ind the subnet that the data packet should be delivered to Using a subnet mask saves the router having to handle the entire 32 bit IP address it simply looks at the bits selected by the mask Switch A network device that connects network segments together and which selects a path for sending a unit of data to its next destination In general a switch is a simpler and faster mechanism than a router which requires knowledge about the network and how to determine the route Some switches include the router function See also Router TCP Transmission Control Protocol TCP is used along with the Internet Protocol IP to transmit data as packets between computers over the network While IP takes care of the actual packet delivery TCP keeps track of the individual packets that the communication e g requested 72 AXIS 2410 2418 Glossary a web page file is divided into and when all packets have arrived at their destination it reassembles them to re form the complete file TCP is a connection oriented protocol which means that a connection is established between the two end points and is maintained until the data has been successfully exchanged between the communicating applications Telnet Telnet is a simple method with which to access another network device e g a computer The HTTP protocol and the FTP protocols allow you to request specific files from remote computers but do not allow you logon as a user of that com
69. ing Protocol serves as a control protocol to negotiate which transport protocol to use for the stream RTSP is thus used by a viewing client to start a unicast session see below UDP User Datagram Protocol is a communications protocol that offers limited service for exchanging data in a network that uses the Internet Protocol IP UDP is an alternative to the Transmission Control Protocol TCP The advantage of UDP is that it is not required to deliver all data and may drop network packets when there is network congestion for example This is suitable for live video as there is no point in re transmitting old information that will not be displayed anyway Unicasting is communication between a single sender and a single receiver over a network This means that the video stream goes independently to each user and each user gets their own stream A benefit of unicasting is that if one stream fails it only affects one user Multicast is bandwidth conserving technology that reduces bandwidth usage by simultaneously delivering a single stream of information to multiple network recipients This technology is used primarily on delimited networks intranets as each user needs an uninterrupted data flow and should not rely on network routers AXIS Media Control AMC The recommended method of accessing live video MPEG 4 and or Motion JPEG from the Axis video server is to use the AXIS Media Control AMC in Microsoft Internet Explorer in Win
70. irtual private network VPN Pre post alarm images The images from immediately before and after an alarm These images are stored in a buffer for later retrieval Progressive scan Progressive scan as opposed to interlaced video scans the entire picture line by line every sixteenth of a second In other words captured images are not split into separate fields as in interlaced scanning Computer monitors do not need interlace to show the picture on the screen but instead show them progressively on one line at a time in perfect order i e 1 2 3 4 5 6 7 etc so there is virtually no flickering effect In a surveillance application this can be critical when viewing detail within a moving image such as a person running A high quality monitor is required to get the best from progressive scan See also Interlacing Protocol A special set of rules governing how two entities will communicate Protocols are found at many levels of communication and there are hardware protocols and software protocols Proxy server In an enterprise that uses the Internet a proxy server acts as an intermediary between a workstation user and the Internet This provides security administrative control and a caching service Any proxy server associated with a gateway server or part of a gateway server effectively separates the enterprise network from the outside network and the local firewall It is the firewall server that protects the e
71. l cable is the standard means of transmitting analog video in a CCTV system Coaxial is also used by cable companies to distribute television in residential buildings Codec In communications engineering a codec is usually a coder decoder Codecs are used in integrated circuits or chips that convert e g analog video signals into a digital format for transmission The codec also converts received digital signals back into analog format A codec uses analog to digital conversion and digital to analog conversion in the same chip Codec can also mean compression decompression in which case it is generally taken to mean an algorithm or computer program for reducing the size of large files and programs Composite video A type of video signal in which the red blue and green signals are mixed together Compression See Image Compression Control unit If a CCTV system has more than one camera there must be a way to control the video signals going to recorders and monitors There are three basic types of Video Control Unit Multiplexer Switch and Quad DC Iris This special type of iris is electrically controlled by the camera to automatically regulate the amount of light allowed to enter Decoder See Video decoder De interlacing See Interlacing DHCP Dynamic Host Configuration Protocol DHCP is a protocol that lets network administrators automate and AXIS 2410 241S Glossary 67 centrally manage the assignment
72. llance can be prohibited by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes This product includes one 1 MPEG 4 decoder license To purchase further licenses contact your reseller Electromagnetic Compatibility EMC This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a different circuit to the receiver Consult your dealer or an experienced radio TV technician for help Shielded STP network cables must be used with this unit to ensure compliance with EMC standards USA This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this
73. lose contact with the camera Configure the options for notification of IP address change under Services to receive notification from the camera when the IP address changes e Alternatively if your DHCP server can update a DNS server you can access the video server by host name which is always the same regardless of the IP address Services Enable ARP Ping setting of IP address The IP address can be set using the ARP Ping method which associates the unit s MAC address with an IP address Check this box to enable the service Leave disabled to prevent unintentional resetting of the IP address Notes The ARP Ping service is automatically disabled two minutes after the unit is started or as soon as an IP address is set e Pinging the unit is still be possible when this service is disabled AXIS Internet Dynamic DNS Service The AXIS Internet Dynamic DNS Service can provide your Axis product with its own URL web address which can then be used to access it over the Internet The product can be unregistered from the service at any time To do this click Settings and follow the instructions For more information please refer to the online help Network Advanced TCP IP settings DNS configuration DNS Domain Name Service provides the translation of host names to IP addresses on your network Obtain DNS server address via DHCP automatically use the DNS server settings provided by the DHCP server Click the View button t
74. ls for specified users 36 AXIS 2410 241S Pan Tilt Zoom AXIS 241Q Video Server Live View Setup Help Video sources Playing Motion JPEG 0000 m Tilt bar relative The controls shown depends on the model of the PTZ device The most common controls are the Pan bar moves the camera to the right and left the Tilt bar tips the camera up and down the Zoom bar zooms the view in and out Note that this is only available if the camera is fitted with a zoom lens the Iris bar adjusts the brightness of the image Clicking on the bars themselves or on the arrows at the end of the bars moves the camera to a new position The type of movement and the location of this new position depends on the type of PTZ driver When controlling the camera using a relative PTZ driver see the bars in the illustration above the new position is relative to the previous position for example left of below or above Clicking the bar further from the center results in a larger movement In contrast when using an absolute driver each Left Right position on the bar see right represents a defined position in the device s range of movement with the center of the bar representing the point midway between the two extremes of movement AXIS 241Q 241S Pan Tilt Zoom 37 Clicking a position directly on the bar moves the camera directly to the new position in one smooth movement Clicking on the arrows at the e
75. n of the problem Server Report go to Setup System Options Support Overview The server report contains important information about the server and its software as well as a list of the current parameters Log file go to Setup gt System Options gt Logs amp Reports The Log file records events within the unit since the last restart of the system and can prove a useful diagnostic tool for troubleshooting AXIS 241Q 241S Troubleshooting 57 Symptoms Possible Causes and Remedial Actions Problems setting the IP address Using ARP Ping The IP address must be set within two minutes after power has been applied to the video server Restart the server and try again Ensure also the ping length is set to 408 See the Axis video server Installation Guide The video server is located ona If the IP address intended for the Axis video server and the IP address of your computer are different subnet located on different subnets you will not be able to set the IP address Contact your network administrator for an IP address on the same subnet as the computer you are performing the installation from The IP address is being used by Disconnect power from the Axis video server another device Run the Ping command in a Command DOS window type ping IP address of unit If you receive Reply from IP address gt bytes 32 time 10 ms this means that the IP address may already be in use by another device on your network Yo
76. nce clients use of features such as Motion Detection Event handling Image rotation In Display Properties configure your display to show at least 65000 colors i e at least 16 bit Using only 16 or 256 colors on your display will produce dithering artifacts in the image If the Axis video server is to be connected in loop through with other equipment disable the input termination by turning the corresponding DIP switch to OFF Check with the administrator that there is enough bandwidth available Check also the settings for bit rate control in the Video amp Image gt Advanced gt MPEG 4 settings Using an inappro priate video object type can also affect the frame rate See the online help for more informa tion Check in the AMC control panel applet MPEG 4 tab that video processing is not set to Decode only frames Lower the image resolution Reduce the number of applications running on the client computer Check that the correct network interface is selected in the AMC control panel applet network tab Check that the relevant MPEG 4 connection methods are enabled in the AMC control panel applet network tab In the AMC control applet select the MPEG 4 tab and click the button Set to default MPEG 4 decoder Check with your network administrator that the multicast addresses used by the Axis video server are valid for your network Check with your network administrator to see if there is a firewall preventing viewi
77. nds of a bar causes an incremental change Using CGI links to control PTZ devices User defined CGI links on the Live View page can be used to issue HTTP API requests such as PTZ commands These links are configured in the Live View Layout settings see page 11 PTZ control modes The PTZ device can also be controlled using click in image movement which has two different types of navigation Center and Joystick Center mode means that when clicking in the image the camera view centers on the absolute position that was clicked Joystick mode moves the camera in the direction of the mouse pointer By clicking and holding the mouse button down in the image the PTZ device moves the camera in that direction relative to the center of the image The farther from the center the image is clicked the greater the movement The camera stops moving when the button is released Note There is also joystick support in AXIS Media Control AMC Control panel The focus and iris image brightness can be adjusted manually by using the control bars or they can be set for automatic adjustment by clicking the Auto iris and Auto focus buttons Note These buttons appear only if the PTZ driver installed supports them To access the Auto iris and Auto focus buttons click on the Control ETLE panel button The menu to the right will then appear in the upper left E hand corner of the screen 2 There are also driver specific shortcuts that can appear
78. nector respectively See pages 51 and 53 for more information In the setup tools go to Setup gt System Options gt Ports t Devices and then select either port RS 232 or RS 485 to configure Select Pan Tilt Zoom from the Usage drop down list Click Upload to install a PTZ driver PTZ drivers are available from the Axis Web site at www axis com gt System Options AXISA AXIS 241Q Video Server Live View Setup Help COM Port RS232 o Port Settings Video amp Image ee e a Basic Configuration gt Live View Config Event Config About Click Port Options to modify the port settings The default values correspond to the values specified by the PTZ driver From System Options gt Ports amp Devices select the port configured for PTZ and then select the video source to use with the device If required click the Advanced Options button to make further settings For explanation see the online help Note Advanced users and application developers can also use the Axis Application Programming Interface and HTTP specification for generic control of PTZ devices using CGI commands or a TCP IP client Please refer to the Axis website at www axis com for further information AXIS 2410 241S Pan Tilt Zoom 35 PTZ configuration Once PTZ has been installed for the AXIS 241Q 241S PTZ Configuration now appears in the menu to the left AXISA AXIS 241Q Video Se
79. ned wooed moles ar neee Hh eee ds 35 AXIS 241Q 241S 5 System OPTIONS zues veces e e rx Ru x Ropa Hee LU E ee ol OE EER ee RR TCR n a E 40 SECUNT EEUU 40 Date E tei c cie ei a rac Ros Rc a ca CE Ed Redde 8 43 Network Basic TCP IP settings 1i subeat tk nik ERRORES dae 43 Network Advanced TCP IP settings ccc cece eee e eee e ene eeeaee 44 SOCKS 2E iens ie tod ie xtd uer ues eee me eed a ek au whee 46 QoS Quality of service n onanan nananana nnana anaana a eR E EORR 46 SMTP email nieee raa e eto a hei E b dee C REUS 46 Spar EET 47 ligu EEEDUEET 47 RTP Multicast MPEG 4 ssseessese RR tli 47 Bonjour ga 47 Ports amp devices esses Dr e ea e bea puede ham bed Beene 47 Maintenance llle share 48 SUDDOLL gcse bee xa ex vu deep exqeg e PS RweReeURCC YIN RS TEE NN RE 48 Advanced scselessek RR E SIEE ER UE eRReRRGee Cn EREECEEQEE DRE E QUE Qe 49 Resetting to the factory defaultsettings llsslssseeeeeeeeeeeeeeee 50 Unit connectors ziisss sce c Y x wx rex erac da e cg eg Rae Paved Ranma PEE ee 51 The D Sub connectOr 0 een cen essa 51 The I O terminal connector 0 000 cece cece RR 52 Schematic diagram I O terminal connector 000 c cece eee neces 53 COM ports RS 232 and RS 485 1 0 ects 53 Y C to BNC cable 2 0 cee cece eee eee eben es 54 Troubleshooting i ieee scien ae eaten Re vERERE EE URERREROERUHEN een eee we
80. ng Check if your router supports multicasting or if the router settings between the client and the server need to be configured The TTL Time To Live value may need to be increased AXIS 241Q 241S Troubleshooting Poor rendering of MPEG 4 Color depth set incorrectly on clients Set to 16 bit or 32 bit color images If text overlays are blurred or if there are other rendering problems you may need to enable Advanced Video Rendering This is done on the MPEG 4 tab in the AMC control panel applet Ensure that your graphics card is using the latest device driver The latest drivers can usually be downloaded from the manufacturer s web site Color saturation is different in Modify the settings for your graphics adapter Please see the adapter s documentation for more MPEG 4 and Motion JPEG information For additional assistance please contact your reseller or check the product s support pages on the Axis website at www axis com techsup 59 60 AXIS 2410 241S Technical specifications Technical specifications Item Specification Models e AXIS 2410 4 video channels AXIS 241S 1 video channel Also available as Blade versions for Axis Video Rack Solution Video compression e MPEG 4 Part 2 ISO IEC 14496 2 Motion JPEG Resolutions 160x120 to 704x576 Frame rate MPEG 4 e AXIS 2410 Up to 30 25 NTSC PAL at CIF AXIS 241S Up to 30 25 NTSC PAL at 4CIF Frame rate Motion JPEG e AXI
81. nnect the server will at some point become overloaded There is also the maximum of 20 simultaneous viewers to be considered RTP RTSP This unicast method is RTP tunneled over RTSP This can be used to exploit the fact that it is relatively simple to configure firewalls to allow RTSP traffic RTP RTSP HTTP or RTP RTSP HTTPS These two methods can also be used to traverse firewalls Firewalls are commonly configured to allow the HTTP protocol thus allowing RTP to be tunneled Other methods of accessing the video stream Video images from the Axis video server can also be accessed in the following ways e If supported by the client the Axis video server can use Motion JPEG server push to display video This option maintains an open HTTP connection to the web browser and sends data as and when required for as long as required e As single JPEG images in a browser Enter the path for example http lt ip gt axis cgi jpg image cgi resolution CIF e Windows Media Player This requires AMC and the MPEG 4 decoder to be installed The paths that can be used are listed below in the order of preference e Unicast via RTP axrtpu lt ip gt mpeg4 media amp e Unicast via RTSP axrtsp lt ip gt mpeg4 media amp e Unicast via RTSP tunneled via HTTP axrtsphttp lt ip gt mpeg4 media amp e Unicast via RTSP tunneled via HTTPS axrtsphttps lt ip gt mpeg4 media amp e Multicast axrtpm lt ip gt mpeg4 media amp Notes lt ip gt IP a
82. nnect the connector block to the video server s terminal connector C AXIS 2410 241S Unit connectors 53 Schematic diagram 1 O terminal connector Poweradapter 9W e g push button Relay Device RS 232 D SUB COM ports RS 232 and RS 485 The COM Ports RS 232 and RS 485 support several operational modes e Generic TCP IP enables the video server to receive status data and send com mands via TCP IP Generic HTTP enables the video server to receive status data and send com mands via HTIP Pan Tilt Zoom PTZ for controlling a PTZ device A PTZ device requires a driver for its function Drivers can be obtained from www axis com Please see page 34 for information on how to connect PTZ devices 54 AXIS 2410 241S Unit connectors Y C to BNC cable AXIS 2410 241S supports conversion from Y C S video to composite video using an Y C to BNC cable The cable is available as an accessory see the Axis Web site at www axis com Follow these instructions to connect the Y C to BNC cable 1 Below is l Connect pin 1 2 and shield on the MiniDin connector to Connect pin 3 Y on the MiniDin connector to centre pin Connect the BNC connector marked IN to the Video In connector on the video server Connect the BNC connector marked OUT to the Video OUT connector on the video server Connect the Y C connector to the Y C video unit S video Set the DIP switches
83. ns Video 4 Minimum duration 20 seconds vi About Alarm for dark images Motion detection In the Motion Detection menu you can configure the video source s for motion detection The motion detection feature is used to generate an alarm whenever movement occurs or stops in the image AXIS 241Q 241S can use up to 10 motion detection windows Include windows target areas where movement is detected e Exclude windows target areas within an Include window where movement is ignored Once configured the motion detection windows will appear in a list when motion detection is selected to trigger an event See How to set up a triggered event on page 29 Note Using the motion detection feature may decrease overall performance in the video server 32 AXIS 241Q 241S Event configuration AXIS AXIS 241Q Video Server LiveView Setup Help Motion Detection Configure Included Configure Excluded Windows Windows Windows Name New oei gt Basic Configuration gt Video amp Image gt Live View Config Event Configuration Event Servers Event Types Motion Detection Video 1 Video 2 Video 3 Video 4 Port Status gt System Options About Activity View All Windows C View Selected Window How to configure Motion Detection 1 Click Motion Detection in the Event Config menu 2 a With AMC Check the radio button Configure Include Windows or Configure Exclude Windows and click
84. nterprise network from outside intrusion PTZ Pan Tilt Zoom A PTZ enabled camera can be remotely controlled so as to change the view from the camera Panning is the movement of the camera along its horizontal axis tilting is the movement of the camera along its vertical axis and zooming is the adjustment of the zoom lens to magnify the view P VOP See VOP Resolution Image resolution is a measure of how much detail a digital image can hold the greater the resolution the greater the level of detail Resolution can be specified as the number of pixel columns width by the number of pixel rows height e g 320x240 Alternatively the total number of pixels usually in megapixels in the image can be used In analog systems it is also common to use other format designations such as CIF QCIF 4CIF etc RS 232 A long established standard that describes the physical interface and protocol for low speed serial data communication between devices This is the interface that e g a computer uses to talk to and exchange data with a modem and other serial devices RS 485 An upgraded version of RS 422 that supports up to 32 devices on the same connection RS 485 is an electrical specification of a two wire half duplex multipoint serial connection It enables the configuration of inexpensive local networks and multidrop communications links It offers high data transmission speeds up to 10Mbit s and as it uses a different
85. o see the current settings Use the following DNS server address enter the desired DNS server by specifying the following Domain name enter the domain s to search for the host name used by the Axis video server Multiple domains can be separated by semicolons The host name is always the first part of a Fully Qualified Domain Name for example myserver is the host name in the Fully Qualified Domain Name myserver mycompany com where mycompany com is the Domain name DNS servers enter the IP addresses of the primary and secondary DNS servers NTP Configuration Obtain NTP server address via DHCP use a DHCP server to automatically find an NTP server to synchronize clock of the Axis video server with the other devices on the network Use the following NTP server address use the host name or IP address of a specific NTP server for time synchronization AXIS 241Q 241S System options 45 Host Name Configuration AXIS 2410 2418 can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS Name For more information please see the online help Link Local IPv4 Address This is enabled by default and assigns the AXIS 2410 2415 an additional IP address for use with UPnP AXIS 2410 2418 can have both a Link Local IP and a static or DHCP supplied IP address at the same time these will not affect each other HTTP The default HTTP port number 80 can be changed to an
86. oftware from any local or remote computer on a network The camera allows multiple authorized viewers from different 70 AXIS 2410 2418 Glossary locations to simultaneously access images A network camera is sometimes known as an IP camera Network connectivity The physical wired or wireless and logical protocol connection of a computer network or an individual device to a network such as the Internet ora LAN Network video Network video often referred to as IP Surveillance for specific applications within security surveillance and remote monitoring is a system that gives users the ability to monitor and record video over an IP network LAN WAN Internet NTSC National Television System Committee NTSC is an analog color encoding system used in television systems in Japan the United States and other parts of the Americas NTSC defines the video signal using 525 TV lines per frame at a refresh rate equal to 30 frames per second See also PAL NVR Network Video Recorder A dedicated Network Video Recorder NVR can be used to gather data streams from remote network cameras and video servers and store them on a hard disk An NVR can be a standard networked PC or a dedicated video recording hard disk server with its own software application PAL Phase Alternating Line PAL is an analog color encoding system used in television systems in Europe and in many other parts of the world PAL defines the video signal u
87. oid bandwidth problems on the network the frame rate allowed to each viewer can also be limited Select either Unlimited or define a maximum frame rate per viewer Test For a preview of the image and overlay settings before saving click Test When you are satisfied with the settings click Save Video source settings These settings allow you to e enter a descriptive name for the video source AXIS 241Q only e eliminate black borders surrounding the image by making Offset adjustments See the online help for more information For AXIS 241S Select the physical connector the video source is connected to BNC or Y C e BNC composite video connects a standard video camera or other video equip ment e Y C S video connects a Y C S Video camera or other video equipment The video type can be converted from composite video to Y C S Video by using a Y C to BNC cable See page 54 for more information See also Switches amp connectors on page 8 Advanced MPEG 4 settings You can adjust the MPEG 4 settings and control the video bit rate on this page The MPEG 4 standard provides many different coding tools for various applications in different situations As most MPEG 4 clients do not support all these tools it is usual to instead define and use subsets for different clients or groups of clients These settings allow you to define the type of viewing client to use 20 AXIS 2410 2418 Video amp image settings Adjustin
88. ontinuous operation event notifications can be monitored by other systems Embedded Linux operating system Available at www axis com Intelligent video Video motion detection Active tampering alarm Alarm triggers Intelligent video External inputs Video loss Alarm events File upload via FTP HTTP and email e Notification via email HTTP and TCP External output activation Video buffer 9 MB pre and post alarm per channel Video access from web browser e Camera live view Video recording to file ASF Sequence tour for up to 20 Axis video sources Customizable HTML pages Windows XP 2000 2003 server DirectX 9c or higher For other operating systems and browsers see www axis com techsup Casing Metal casing Standalone stackable or with brackets for wall or cage mount Processors and memory ARTPEC 2 8 MB Flash AXIS 2410 64 MB RAM AXIS 241S 4x 32 MB RAM Battery backed up real time clock Power 7 20V DC max 8 W Connectors Analog composite video NTSC PAL auto sensing AXIS 2410 4 BNC inputs AXIS 241S 1 BNC input and 1 BNC output loopthrough or Y C video input RJ 45 10BaseT 100BaseTX e O terminal block for four configurable inputs outputs e RS 485 RS 422 D sub for RS 232 port Operating conditions e 5 50 C 41 122 F e Humidity 20 80 RH non condensing 61 62 AXIS 2
89. orded while the image source from one camera is displayed on screen VOP Video Object Plane A VOP is an image frame in an MPEG 4 video stream There are several types of VOP An I VOP is a complete image frame An P VOP codes the differences between images as long as it is more efficient to do so Otherwise it codes the whole image which may also be a completely new image WAN Wide Area Network Similar to a LAN but on a larger geographical scale Web camera Webcam A camera that requires a constant connection via e g USB to a PC for its operation See also Network camera Web server A program that allows web browsers to retrieve files from computers connected to the Internet The Web server listens for requests from browsers and upon receiving a request for a file sends it back to the browser The primary function of a Web server is to serve pages to other remote computers Zoom lens A zoom lens can be moved zoomed to enlarge the view of an object to show more detail Index A Access Log 49 Action buttons 25 Active Inactive 11 26 Administrators 17 40 Advanced TCP IP settings 44 Alarm 28 31 52 Allowed IP addresses 40 AMC Viewer Toolbar 12 Anonymous viewers 40 ARP Ping 44 AXIS Internet Dynamic DNS Service 44 AXIS Media Control AMC 14 B Backup 48 Bandwidth 13 65 Basic TCP IP settings 43 Buffers 30 C CGI links 25 37 Click in image 37 COM Port RS 485 53 Constant bit rate 13
90. orts animations i e a short sequence of images within a single GIF file A GIF89a can also be specified for interlaced presentation GOV Group Of VOPs A group of VOPs is the basic unit of an MPEG 4 video stream The GOV contains different types and numbers of VOPs I VOPs P VOPs as determined by the GOV length and GOV structure See also VOP GOV length The GOV length determines the number of images VOPs in the GOV structure See also GOV and VOP GOV structure The GOV structure describes the composition of an MPEG 4 video stream as regards the type of images I VOPs or P VOPs included in the stream and their internal order See also GOV and VOP HTML Hypertext Markup Language HTML is the set of markup symbols or codes inserted in a file intended for display in web browser The markup tells the browser how to display the page s words and images for the user HTTP Hypertext Transfer Protocol HTTP is the set of rules for exchanging files text graphic images sound video and other multimedia files on the web The HTTP protocol runs on top of the TCP IP suite of protocols HTTPS Hypertext Transfer Protocol over SSL HTTPS is a protocol used by web browsers and servers to encrypt and decrypt user page requests and the pages returned by the server The encrypted exchange of information is governed by the use of an HTTPS certificate issued by a Certificate Authority which guarantees the authenticity of
91. owing connectors are described in this section e The D Sub connector on page 51 e The I O terminal connector on page 52 e COM ports RS 232 and RS 485 on page 53 e Y C to BNC cable on page 54 The D Sub connector The Axis video server provides one 9 pin D Sub connector providing the physical interface for an RS 232 port used for connecting accessory equipment such as standalone PTZ devices for the remote control of connected video cameras Pin assignment table and pinout of the RS 232 connector Pin Function CD RXD orm 00000 OOOO CTS RI AoA OMAN DOA RWNY 52 AXIS 2410 241S Unit connectors The 1 0 terminal connector This section describes the pinout and interface support provided by the 12 pin I O terminal connector which includes 4 digital transistor outputs 4 digital inputs an RS 485 interface auxiliary power and GND The terminal connector is used in applications for motion detection event triggering time lapse recording alarm notification via email and image storage to FTP locations for example Inputs Example a push button If the button is pressed the state changes and the input will be active shown under Event Configuration Port Status Outputs Example an alarm device that can be activated from Output buttons on the Live View page or as an action to an Event Type The output will show as active in Event Confi
92. puter With Telnet you log on as a regular user with whatever privileges you may have been granted for specific applications and data residing on that computer Time lapse recorder This type of video recorder is commonly used in the security industry and has the ability to record up to one week of video on a single tape The most commonly used timing is the 24 hour mode Having to change tapes only once a day and retaining large amounts of information are perceived as key advantages in using this particular mode of recording UDP User Datagram Protocol UDP is a communications protocol that offers limited service for exchanging data in a network that uses the Internet Protocol IP UDP is an alternative to the Transmission Control Protocol TCP The advantage of UDP is that it is not required to deliver all data and may drop network packets when there is e g network congestion This is suitable for live video as there is no point in re transmitting old information that will not be displayed anyway Unicast Communication between a single sender and a single receiver over a network A new connection is established for each new user See also Multicast UPnP A set of computer network protocols that allows the automatic peer to peer detection of devices on the network UPnP is promoted by the UPnP Forum URL Uniform Resource Locator An address on the network Video camera See Network camera and CCTV video camera
93. rds the RADIUS server s CA certificate to the video device which also replies to the switch 4 The switch keeps track of all responses to the validation requests If all certificates are validated the Axis video device is allowed access to the protected network via a preconfigured port RADIUS RADIUS Remote Authentication Dial In User Service is an AAA Authentication Authorization and Accounting protocol for applications such as network access or IP mobility It is intended to work in both local and roaming situations AXIS 241Q 241S System options 43 CA servers In cryptography a Certification Authority CA is an entity that provides signed digital certificates for use by other parties and thus acts a trusted third party There are many commercial CAs that charge for their services Institutions and governments may have their own CA and there are free CAs available Date amp time Current server time displays the current date and time 24h clock The time can be displayed in 12h clock format in overlay images New server time select your time zone from the drop down list and check the daylight saving time changes if required From the Time Mode section select the preferred method to use for setting the time e Synchronize with computer time sets the time from the clock on your computer e Synchronize with NTP Server the video server will obtain the time from an NTP server every 60 minutes Specify the NTP
94. re information please see the online help Bonjour Your Axis network camera includes support for Bonjour When enabled the camera is automatically detected by operating systems and clients that support this protocol Ports amp devices I O Ports the pinout interface support and the control and monitoring functions provided by this connector are described in Unit connectors on page 51 48 AXIS 241Q 241S System options RS232 The COM port RS 232 on the AXIS 241Q 241S supports several operational modes listed on this page For more information please see COM ports RS 232 and RS 485 on page 53 RS485 The COM ports on the AXIS 241Q 241S supports several operational modes listed on this page For more information please see COM ports RS 232 and RS 485 on page 53 Maintenance e Restart The unit is restarted without changing any of the settings Use this method if the unit is not behaving as expected e Restore The unit is restarted and most current settings are reset to factory default val ues The settings that are not affected are e the boot protocol DHCP or static e the static IP address e the default router e the subnet mask e the system time Default The default button should be used with caution Pressing this will return all of the video server s settings to the factory default values including the IP address Upgrade Server See Upgrading the firmware on page 55 e Backup To take a
95. rrectly configured on your workstation Incorrect exposure in images Incorrect line termination Problems with the MPEG 4 format Lower frame rate than expected No MPEG 4 displayed in the client No multicast MPEG 4 displayed in the client Multicast MPEG 4 only accessi ble by local clients To enable the updating of images in Microsoft Internet Explorer set your browser to allow ActiveX controls Also make sure that AXIS Media Control AMC component is installed on your workstation Configure your Axis video server to use a Java applet for updating the images under Live View Config gt Layout gt Default Viewer for Internet Explorer See the online help for more information Check that the termination DIP switch for the video source is set to the correct position See also the online help on Video Source Settings Adjust the X and or Y offset in the Video Source Settings See the online help for information There is only limited space available for the upload of your own files Try deleting one or more existing files to free up space This can occur when trying to use a larger image buffer than is actually available Try lowering the frame rate or the upload period Configuring e g pre buffers motion detection high resolution images high frame rates etc will reduce the performance of the video server Slow performance may be caused by e g heavy network traffic multiple users accessing the unit low performa
96. rver Live view Setup Help gt Basic Configuration Guard Tour O Guard Tour List Video amp Image HN R ing Mode gt Live View Config PTZ Configuration v Video 1 Preset Positions Guard Tour Advanced Video 2 gt Video 3 gt Video 4 control usua Ladd modify J Start Stop J Remove gt Event Config Note To schedule a Guard Tour add a scheduled event from the Event page System Options About Preset positions A preset position is a pre defined camera view than can be used to quickly move the camera to a specific location From Preset Position Setup use the Pan Tilt and Zoom PTZ controls to steer the camera to the required position When satisfied with the camera s position enter a descriptive name The camera position iris and focus settings are then saved as a preset position The position can be assumed at any time by selecting the preset s name from the Preset positions drop down list Preset positions can be selected in Live View from events and in Sequence mode One position can be set as the Home position which is readily accessible by clicking in the box beside Use current position as Home The position s name will then have H added to the end e g Office Entrance H PTZ controls If the AXIS 2410 241S has been appropriately configured the Live View page displays the controls available for the installed Pan Tilt Zoom PTZ device The administrator can enable disable the contro
97. s Default Live View Video Live View Setup Help 9 Select the default video source for Live View O video 1 Default Video Format Video format vi Default Viewer Windows Internet Explorer Other Browsers O video 2 O videos O videos Quad stream Motion JPEG wv Show video format selection AMC Activex Server push Note QuickTime is only used with MPEG 4 Motion JPEG will be shown with AMC in Windows Internet Explorer and with server push in other browsers Viewer Settings vi Show viewer toolbar vi vi Action Buttons Show snapshot button User Defined Links Show custom link 1 Show custom link 2 Show custom link 3 Show custom link 4 Name Custom link 4 Output Buttons Output 1 Output 2 Output 3 Output 4 The layout can be set in three ways Use Axis look the layout is unchanged Name Custom link 1 Name Custom link 2 Name Custom link 3 Enable MPEG 4 decoder installation Show crosshair in PTZ joystick mode Use PTZ joystick mode as default Enable recording button Not applicable to AMC ActiveX Show manual trigger button for Video 1 Show manual trigger button for Video 2 Show manual trigger button for Video 3 Show manual trigger button for Video 4 Show manual trigger button for Quad Stream Use as cgilink
98. server is lost during the upgrade the process will fail and the unit will become unresponsive A flashing red Status LED indicates a failed upgrade To recover the unit follow the steps below The serial number is found on the underside label on the product casing 1 UNIX Linux From the command line type the following arp s IP address of Axis video server Serial number temp ping s 408 IP address of Axis video server Windows From a command DOS prompt type the following arp s IP address of Axis video server Serial number ping 1 408 t IP address of Axis video server 2 Ifthe unit does not reply within a few seconds restart it and wait for a reply Press CTRL C to stop Ping 3 Open a web browser and type in the Axis video server s IP address In the page that appears use the Browse button to select the file for example axis241q bin Then click the Load button to restart the upgrade process 4 After the upgrade is complete 1 10 minutes the unit will automatically restart and show a steady green on the Power and Status LEDs and flashing green or amber on the Network LED 5 Reinstall the Axis video server If the emergency recovery procedure does not get the Axis video server up and running again please contact Axis support at www axis com techsup Support If you contact Axis support please help us resolve your problems expediently by providing a server report log file and a brief descriptio
99. sing 625 TV lines per frame at a refresh rate equal to 25 frames per second See also NTSC Ping Ping is a basic network program used diagnostically to check the status of a network host or device Ping can be used to see if a particular network address IP address or host name is occupied or not or if the host at that address is responding normally Ping can be run from e g the Windows Command prompt or the command line in Unix Pixel Picture Element A pixel is one of the many tiny dots that make up a digital image The color and intensity of each pixel represents a tiny area of the complete image PoE Power over Ethernet Power over Ethernet provides power to a network device via the same cable as used for the network connection This is very useful for IP Surveillance and remote monitoring applications in places where it may be too impractical or expensive to power the device from a power outlet PPP Point to Point Protocol A protocol that uses a serial interface for communication between two network devices For example a PC connected by a phone line to a server PPTP Point to Point Tunneling Protocol A protocol set of communication rules that allows corporations to extend their own corporate network through private tunnels over the public Internet In this way a corporation can effectively use a WAN Wide Area Network as a large single LAN Local Area Network This kind of interconnection is known as a v
100. sion screens and computer monitors is 4 3 High definition television HDTV uses an aspect ratio of 9 16 Autoiris DC Iris This special type of iris is electrically controlled by the camera to automatically regulate the amount of light allowed to enter AXIS Internet Dynamic DNS Service This free service provides an Axis network product with a unique DNS or domain name URL address which can then be used instead of an IP address to access the product from a web browser AXIS IP Utility A tool for discovering and setting IP addresses for Axis network devices AXIS IP Utility is supplied free of charge by Axis AXIS Camera Management A powerful and efficient installation and management tool for Axis network video products The tool can automatically find and set IP addresses show connection status and manage firmware upgrades of multiple devices Bitmap A bitmap is a data file representing a rectangular grid of pixels It defines a display space and color for each pixel or bit in the display space This type of image is known as a raster graphic GIFs and JPEGs are examples of image file types that contain bitmaps Because a bitmap uses this fixed raster method it cannot easily be rescaled without losing definition Conversely a vector graphic image uses geometrical shapes to represent the image and can thus be quickly rescaled Bit rate The bit rate in kbit s or Mbit s is often referred to as speed but
101. sition of the text is set either to the top or the bottom of the images Video Stream The Maximum video stream time can be set as Unlimited or set a maximum stream time per session in seconds minutes or hours When the set time has expired a new stream on the Live View page can be started by refreshing the page in the web browser Note that the maximum video stream time does not apply to clients connecting via multicast To avoid bandwidth problems on the network the frame rate allowed to each viewer can also be limited Select either Unlimited or define a maximum frame rate per viewer Test For a preview of the image and overlay settings before saving click Test When you are satisfied with the settings click Save AXIS 241Q 241S Video amp image settings 21 Overlay Mask settings Overlay Mask type allows you to place an overlay or up to three privacy masks over the video image Upload and place an image as an overlay as extra information in the video image Place up to three configurable pri vacy masks to conceal different areas of the video image Selecting the overlay mask type from the menu will display further settings available for the selected type See the online help for further information Note A privacy mask cannot be bypassed but an overlay image can be bypassed with the help of the VAPIX API AXISA AXIS 241Q Video Server Live View Setup Help formvuitat oms Overlay Mask Settings 2
102. t number For details on each setting please refer to the online help available from each web page When the setup is complete the connection can be tested by clicking the Test button the test takes approximately 10 seconds Event Types An Event Type is a set of parameters describing how and when the video server is to perform certain actions Example If somebody walks past the connected camera and an event has been configured to act on this the video server can record and send video images to an FTP server or send a notification email to a pre configured email address with a pre configured message Video images can be sent as an attachment with the email AXIS 241Q 241S Event configuration 29 AXIS a AXIS 241Q Video Server Live View Setup Help Basic Configuration Event Types Q Event Type List gt Video amp Image m R mE Name Status Enabl Priority Trig Sched Actions Live View Config Event Config nstructions System Options Add triggered Add scheduled copy Modify C Remove J Fu FTP upload Hu HTTP upload Eu Email upload O Output port En Email notification About Hn HTTP notification Tn TCP notification P PTZ preset G Guard Tour Triggered Event A triggered event could be activated by a push button connected to an input port on the video server a manual action such as clicking the trigger button in the web interface a lost sign
103. the default page check the Use own home page box select the page from the drop down list and click OK Default Live View Video AXIS 241Q only Select the default video source for Live View AXIS 2410 2418 Live View Config Default Video Format Select the default video format to use on the Live View page Check the box against Show video format selection to view the drop down list on the Live View page Here you can temporarily change the format Default Viewer Select from the drop down list the viewer you wish to use for your web browser Please see the online help for more information Viewer Settings Show viewer toolbar Enables display of the viewer s own toolbar under the image Enable MPEG 4 decoder installation The administrator can enable or disable the installation of the MPEG 4 decoder included with AMC This is used to prevent the installation of unlicensed copies Further decoder licenses can be purchased from your Axis dealer Show crosshair in PTZ joystick mode This enables the display of a crosshair in the video image when the PTZ mode is set to joystick Use PTZ joystick mode as default Sets the PTZ joystick mode as the default mode Enable recording button for MPEG 4 Allows the user to start an MPEG 4 recording directly from the Live View page Action Buttons The manual trigger buttons can be used to manually start and stop an event from the Live View page See Event configuration on pag
104. the server Hub A network hub is used to connect multiple devices to the network The hub transmits all data to all devices connected to it whereas a switch will only transmit the data to the device it is specifically intended for IEEE 802 11 A family of standards for wireless LANs The 802 11a standard supports 1 or 2 Mbit s transmission on the 5 GHz band IEEE 802 11b supports data rates up to11 Mbit s on the 2 4 GHz band while 802 11g allows up to 54 Mbit s on the 2 4 GHz band Image compression Image compression minimizes the file size in bytes of an image Two of the most common compressed image formats are JPEG and GIF See also MPEG and Motion JPEG Interlacing Interlaced video is video captured at 50 pictures known as fields per second of which every 2 consecutive fields at half height are then combined into 1 frame Interlacing was developed many years ago for the analog TV world and is still used widely today It provides good results when viewing motion in standard TV pictures although there is always some degree of distortion in the image To view interlaced video on e g a computer monitor the video must first be de interlaced to produce progressive video which consists of complete images one after the other at 25 frames per second See also Progressive scan IP Internet Protocol The Internet Protocol is a method transmitting data over a network Data to be sent is divided into individual and
105. tion See Technical Specifications on page 60 When a text overlay is also used this reduces the amount of space available to the overlay image To keep the text readable at lower resolutions the text overlay occupies proportionally more of the image at lower resolutions If the overlay is initially positioned so that part of it is outside the video image it is relocated so that it appears over the video image that is it is always the entire image that is displayed Please see the online help for more information Use a Privacy Mask To use privacy masks to hide different areas of the video image 1 Select Configurable areas as privacy mask in the drop down list for Overlay Mask Type New options appear Enter the x y coordinates of the top left hand corner of the mask and the height and width to define the placement and size for the mask Select the color for the privacy mask black grey white or red Click in the box beside Enable to enable one or more of the masks you have defined and click on Save Live View Config Layout AXIS 2410 2418 Live View Config 23 The Live View Layout page enables you to define the layout of the Live View page gt Basic Configuration gt Video amp Image Live View Config Layout HTML Examples External Video Sequence Mode Event Config System Options About AXIS 241Q Video Server Live View Layout use Axis look Use custom setting
106. u must obtain a new IP address and reinstall the unit If you receive Request timed out this means that the IP address is available for use with your video server In this case check all cabling and reinstall the unit The Axis video server cannot be accessed from a web browser Cannot log in If the Axis video server has been configured to use HTTPS check that the protocol in the URL used to access the unit is correct You may need to type this in manually i e http or https in the browser s address field The IP address has been changed 1 Move the Axis video server to an isolated network or to one with no DHCP or BOOTP server by DHCP Set the IP address again using the ARP Ping command 2 Access the unit and disable BOOTP and DHCP in the TCP IP settings Return the unit to the main network The unit now has a fixed IP address that will not change 3 As an alternative to 2 if dynamic IP address via DHCP or BOOTP is required select the required service and then configure IP address change notification from the network settings Return the unit to the main network The unit will now have a dynamic IP address but will notify you if the address changes Other networking problems Test the network cable by connecting it to another network device then Ping that device from your workstation See instructions above Cannot send notifications uploads alarms etc to a destination outside the local network Firewall protection The video
107. video image will fill the entire screen No other window is visible Press Esc Escape on your keyboard to cancel full screen view Q Click the Record button to start a recording The button must be configured to appear on the Live View Settings page AXIS 2410 241S Video streams Video streams The AXIS 2410 241S provides several video stream formats The type you want to use depends on your requirements and the properties of your network The Live View page in AXIS 2410 241S provides access to Motion JPEG and MPEG 4 video streams and to single JPEG images Other applications and clients can also access these video streams images directly without going via the Live View page Video stream types Motion JPEG This format uses standard JPEG still images in the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream provides excellent image quality and access to every individual image contained in the stream Note that multiple clients accessing Motion JPEG streams can use different image settings MPEG 4 This is a video compression standard that makes good use of bandwidth and which can provide high quality video streams at less than 1 Mbit s The MPEG 4 standard provides scope for a large range of different coding tools for use by various applications in different situations and AXIS 241Q 241S provides certain subsets of thes
108. w l images The IP structure requires much less bandwidth than the l structure AXIS 241Q 241S Technical specifications 65 Bandwidth As there are many factors affecting bandwidth it is very difficult to predict the required amounts The settings that affect bandwidth are e the image resolution e the image compression e the frame rate e the MPEG 4 object type e the MPEG 4 GOV structure e the analog cameras connected to the video server There are also factors in the monitored scene that will affect the bandwidth These are e the amount of motion e the image s complexity e the lighting conditions For MPEG 4 if there is only limited bandwidth available and if this is more important than the image quality using a constant bit rate CBR is recommended Use a variable bit rate VBR if the image quality needs to be maintained at a higher level With multiple viewers and if supported on the network consider also using MPEG 4 multicasting as the bandwidth consumption will be much lower 66 AXIS 2410 241S Glossary Glossary Active Speaker a speaker with a built in power amplifier ActiveX ActiveX is a standard that enables software components to interact with one another in a networked environment regardless of the language s used to create them Web browsers may come into contact with ActiveX controls ActiveX documents and ActiveX scripts ActiveX controls are often downloaded and installed automatically as requir
109. y port within the range 1024 65535 This is useful for simple port mapping for example HTTPS The default HTTPS port number 443 can be changed to any port within the range 1024 65535 This is useful for simple port mapping among other things NAT traversal port mapping for IPv4 Use NAT traversal when your video server is located on an intranet and you want to make it available from the other side of a NAT router FTP The FTP server running in the Axis video server enables the upload of new firmware and user applications Check the box to enable the service RTSP The RTSP protocol allows a connecting client to start an MPEG 4 stream Check the box to enable the RTSP server and enter the RTSP port number to use The default setting is 554 and the allowed port range is 1024 65535 Note that MPEG 4 streams will not be available if this is not enabled Network Traffic Connection type the default setting is Auto negotiate which means that the correct speed is automatically selected If necessary you can set the connection speed by selecting it from the drop down list Maximum bandwidth Specify in Mbit s or kbit s the maximum bandwidth that the video server is allowed to use on your network This is a useful function when connecting your video server to busy or heavily loaded networks The default setting is Unlimited Note When using MPEG 4 as the video format remember that setting a maximum bandwidth value here may create pro

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