Quest DRY 150 Quest PowerDry 4000 Pro
Contents
1. Safety Precautions Read the installation operation and maintenance instructions carefully before installing and operating this device Proper adherence to these instructions is essential to obtain maximum benefit from your Quest PowerDry 4000 Pro READ AND SAVE THESE INSTRUCTIONS e The device is designed to be installed INDOORS IN A SPACE THAT IS PROTECTED FROM RAIN AND FLOODING e Install the unit with space to access the back or side panels for maintenance and service DO NOT INSTALL UNIT WITH THE SERVICE PANELS INACCESSIBLE e Avoid directing the discharge air at people or over the water in pool areas e f used near a pool or spa be certain there is NO chance the unit could fall into the water be splashed and that it is plugged into a GFI GROUND FAULT INTERRUPT OUTLET e DO NOT use the device as a bench or table e DO NOT place the device directly on structural members Provide vibration isolation in order to minimize operational vibration and or noise A drain pan MUST be placed under the unit if installed above a living area or above an area where water leakage could cause damage 1 866 933 7486 www QuestProtect com 3 sales QuestProtect com Quest PowerDry 4000 Pro Installation Operation and Maintenance Instructions 1 Specifications Part No 4031120 Power 10 amps 115 Vac Grounded Water 176 pints day AHAM 80 F 60 RH Removal Blower 380 CFM without external ducting Refrigerant 2 Ibs2. 2 oz R410a Charge Operating 33 F to 105 F Range Filters 15 5 x 19 5 x 1 75 Pleated Media MERV 11 Duct Inlet 12 Flex Duct Options Outlet 10 Lay Flat Warranty Five years 1st year 100 of Parts and Labor 2nd 5th year 100 of Parts of sealed refrigeration system Dimensions Width 20 Depth 23 Height 40 Weight 135 Ibs 2 Operation Place dehumidifier inside structure place condensate hose into a drain or a very large container and turn on To decrease drying times make sure all windows and doors are closed to the outside and seal off the wet area from any unaffected areas 2 1 Transporting The Quest PowerDry 4000 Pro must always be upright when transported by vehicle It may be tipped on to its handle and back for loading and moving by hand 2 2 Location A WARNING Note the following precautions when locating the Quest PowerDry 4000 Pro t is designed to be used INDOORS ONLY f used in a wet area plug it into a GROUND FAULT INTERRUPTER e DO NOT use the Quest PowerDry 4000 Pro as a bench or table UEST 1 866 933 7486 www QuestProtect com 4 sales QuestProtect com Quest PowerDry 4000 Pro Installation Operation and Maintenance Instructions t must always be used in the upright position The air inlet on top and the front outlet must be at least 1 foot from walls and other obstructions to air flow e f the humid area is very large dehumidification can be impr
3. 4 5 6 Defective defrost thermistor 7 Low refrigerant charge 8 Airleak such as loose front cover 9 Defective compressor 10 Restrictive exhaust or inlet ducting Unit runs but does not pump water 1 Hose kinked or plugged 2 Pump motor defective 3 Pump check valve plugged 4 Bad connection in pump circuit 5 Hose disconnected internally 6 Defective control board Unit pumps water automatically but not when PURGE button is pushed 1 Bad connection in PURGE button circuit 2 Defective control board UEST 1 866 933 7486 www QuestProtect com 9 sales QuestProtect com Quest PowerDry 4000 Pro Installation Operation and Maintenance Instructions Evaporator coil frosted continuously low dehumidifying capacity 1 Defrost thermistor loose or defective 2 Low refrigerant charge Compressor runs with POWER button OFF 1 Defective relay 2 Defective control board 3 Upper housing not sealed to tower 4 4 Refrigerant Charging If the refrigerant charge is lost due to service or leak a new charge must be accurately weighed in If any of the old charge is left in the system it must be removed before weighing in the new charge Refer to the unit nameplate for the correct charge weight and refrigerant type 4 5 Blower Replacement The blower has a PSC motor and internal thermal overload protection If defective the complete assembly must be replaced 1 Unplug power cord Remove the front cover Re
4. Pro Dehumidifier Limited Warranty Warrantor Therma Stor LLC 4201 Lien Rd Madison WI 53704 Telephone 1 866 933 7486 Who Is Covered This warranty extends only to the original end user of the Quest PowerDry 4000 Pro dehumidifier and may not be assigned or transferred Year One Therma Stor LLC warrants that for one 1 year the Quest PowerDry 4000 Pro dehumidifier will operate free from any defects in materials and workmanship or Therma Stor LLC will at its option repair or replace the defective part s free of any charge Year s Two Through Five Therma Stor LLC further warrants that for a period of five 5 years the condenser evaporator and compressor of the Quest PowerDry 4000 Pro dehumidifier will operate free of any defects in material or workmanship or Therma Stor LLC at its option will repair or replace the defective part s provided that all labor and transportation charges for the part s shall be borne by the end user End User Responsibilities Warranty service must be performed by a Servicer authorized by Therma Stor LLC If the end user is unable to locate or obtain warranty service from an authorized Servicer he should call Therma Stor LLC at the above number and ask for the Therma Stor Service Department which will then arrange for covered warranty service Warranty service will be performed during normal working hours The end user must present proof of purchase lease upon request by use of the warranty c
5. Press the POWER button to turn the dehumidifier on or off When starting the dehumidifier the display will show the accumulated hours Press the POWER button again to turn the dehumidifier off The display will also power off 2 7 Pump Purge Button During normal operation the pump automatically cycles every four minutes Press the PURGE button to remove condensate manually from the reservoir There are several ways to manually remove water from the reservoir 1 Press the PURGE button once and the pump will run for 20 seconds 2 Press and hold the PURGE button and the pump will run for up to 30 seconds 3 Press the PURGE button while the dehumidifier is powered off and the pump will run for 30 seconds Always manually purge the water reservoir before transport or storage Turn off the power and allow the plugged in dehumidifier to rest 15 minutes before the final purge UEST 1 866 933 7486 www QuestProtect com 5 sales QuestProtect com Quest PowerDry 4000 Pro Installation Operation and Maintenance Instructions 2 8 Humidistat Adjust the humidistat to the desired conditioned humidity The humidistat has a range of 20 to 70 RH will operate the unit continuously regardless of humidity 2 9 Hours Button Pressing the HOURS button displays the hour meter when the unit is turned off but plugged into power reset job hours press and hold the HOURS button for 5 seconds when the unit is operating 2 10 Defrost Li
6. Quest PowerDry 4000 Pro Installation Operation and Maintenance Instructions Read and Save These Instructions This manual is provided to acquaint you with the dehumidifier so that installation operation and maintenance can proceed successfully Ultimate satisfaction depends on the quality of installation and a thorough understanding of this equipment The dehumidifier is built around tested engineering principles and has passed a thorough inspection for quality of workmanship and function Quest PowerDry 4000 Pro High capacity 176 pints day 22 Gallons Onboard humidistat for continuous humidity control High energy efficiency Requires only 10 Amps of electricity Pleated media filter Standard MERV 11 filtration reduces dust Optional high efficiency filter Removes 95 of one micron particles Multiple Ducting Options 12 inlet 10 outlet Reservoir pump system Strong and dependable 20 ft of lift Solid State Controls Easy to read and operate Digital hour meter Easy to read for more accurate billing 25 ft power cord No need for extension cords 30 ft drain hose Pump condensate to sinks or drains Water Removal Rate Pints Day 176 pints 80 F 60 4201 Lien Rd Phone 608 237 8400 Therma Stor uc Madison WI 53704 Toll Free 1 866 933 7486 Driven by performance Powered by design www QuestProtect com sales QuestProtect com yp 1 TS 760 06 13
7. Quest PowerDry 4000 Pro Installation Operation and Maintenance Instructions Table of Contents Safety Preca tions aiite icone dive vo dad 3 1 Specifications uas inti tarte Dind to ebrius 4 2 Rr e 4 2 T Transporting dnd 4 2 2 LOCANON M H 4 2 3 Electrical lt 5 2 4 Condensate Removal a rn otc 5 25 DUGUN isset atus a uas 5 2 6 POWER Vx 5 27 PURGE BURON quada REESE ad 5 oder on kie tiia anaes 6 2 HOURS o ete aret bh dan 6 2 10 DEFROST 6 2 11 Defrost Cycle PME MEUM 6 2 12 Low Pressure Control iur euis ead 6 2x MBIDIGRIAIIGE m 7 038 221 corsica a 7 E o 7 A SENICE 7 Warranty senaia aisr 7 4 2 Technical 8 4 3Troubleshooting 8 4 4 Refrigerant Charging 10 4 5 Blower Replacement iere 10 4 6 Thermistor Replacement 10 4 7 Condensate Pump Replacement 11 4 8 Gravity Drain 11 5 Wiring DiagraM vcre eh Hi eden 12 b 13 R 14 1 866 933 7486 www QuestProtect com 2 sales QuestProtect com Quest PowerDry 4000 Pro Installation Operation and Maintenance Instructions
8. S DELAY OR LOSS OF USE OR DAMAGE TO ANY REAL OR PERSONAL PROPERTY Some states do not allow limitations on how long an implied warranty lasts and some do not allow the exclusion or limitation of incidental or consequential damages so one or both of these limitations may not apply to you Legal Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state 1 866 933 7486 www QuestProtect com 14 sales QuestProtect com
9. add heat to the air that is discharged see Fig 2 Hot high pressure refrigerant gas is routed from the compressor to the condenser coil see Figure 2 The refrigerant is cooled and condensed by giving up its heat to the air that is about to be discharged from the unit The refrigerant liquid then passes through a filter drier and capillary tubing which cause the refrigerant pressure and temperature to drop It next enters the evaporator coil where it absorbs heat from the incoming air and evaporates The evaporator operates in a flooded condition which means that all the evaporator tubes contain liquid refrigerant during normal operation A flooded evaporator should maintain constant pressure and temperature across the entire coil from inlet to outlet The mixture of gas and liquid refrigerant enter the accumulator after leaving the evaporator coil The accumulator prevents any liquid refrigerant from reaching the compressor The compressor evacuates the cool refrigerant gas from the accumulator and compresses it to a high pressure and temperature to repeat the process 4 3 Troubleshooting No dehumidification neither hour meter display nor compressor run and POWER button does not turn ON 1 Unit unplugged or no power to outlet 2 Defective control board 3 Loose connection in internal wiring No dehumidification neither hour meter display nor compressor run with POWER button ON 1 Defective control board 2 Loose connection in intern
10. al wiring Some dehumidification air mover runs continuously but compressor only runs sporadically 1 Unit is in defrost cycle DEFROST light on Check to make sure humidistat is set high enough Defrost thermistor defective or loose Loose connection in compressor circuit Defective compressor overload Defective compressor N DO A W Defective relay 8 Low refrigerant charge No dehumidification air mover runs but compressor does not 1 Bad connection in compressor circuit COMPRESSOR Vd CONDENSER Figure 2 Refrigeration system of Quest 1 866 933 7486 www QuestProtect com 8 sales QuestProtect com Quest PowerDry 4000 Pro Installation Operation and Maintenance Instructions Check to make sure humidistat is set high enough Safety float switch closed check pump reservoir Defective compressor capacitor 2 3 4 5 Defective compressor overload 6 Defective compressor 7 Defective control board 8 Low refrigerant charge Air mover does not run Compressor runs briefly but cycles on and off 1 Loose connection in blower circuit 2 Obstruction prevents impeller rotation 3 Defective air mover 4 Defective control board Unit removes some water but not as much as expected 1 Air temperature and or humidity have dropped Check to make sure humidistat is set high enough Humidity meter and or thermometer used are out of calibration Unit has entered defrost cycle Air filter dirty 2 3
11. ard or other reasonable and reliable means The end user is responsible for normal care This warranty does not cover any defect malfunction etc resulting from misuse abuse lack of normal care corrosion freezing tampering modification unauthorized or improper repair or installation accident acts of nature or any other cause beyond Therma Stor LLC s reasonable control Limitation and Exclusions If any Quest PowerDry 4000 Pro Dehumidifier part is repaired or replaced the new part shall be warranted for only the remainder of the original warranty period applicable thereto but all warranty periods will be extended by the period of time if any that the Quest PowerDry 4000 Pro Dehumidifier is out of service while awaiting covered warranty service UPON THE EXPIRATION OF THE WRITTEN WARRANTY APPLICABLE TO THE Quest PowerDry 4000 Pro OR ANY PART THEREOF ALL OTHER WARRANTIES IMPLIED BY LAW INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL ALSO EXPIRE ALL WARRANTIES MADE BY THERMA STOR LLC ARE SET FORTH HEREIN AND NO CLAIM MAY BE MADE AGAINST THERMA STOR LLC BASED ON ANY ORAL WARRANTY IN NO EVENT SHALL THERMA STOR LLC IN CONNECTION WITH THE SALE INSTALLATION USE REPAIR OR REPLACEMENT OF ANY Quest PowerDry 4000 Pro OR PART THEREOF BE LIABLE UNDER ANY LEGAL THEORY FOR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION WATER DAMAGE THE END USER SHOULD TAKE PRECAUTIONS AGAINST SAME LOST PROFIT
12. condensate pump fails and cannot be replaced immediately the Quest PowerDry 4000 Pro can be used by draining by gravity 1 2 3 4 5 6 Unplug the unit and remove the front cover Push the plastic plug on the right side see Fig 4 out from inside the unit Locate the heavy vinyl hose that connects the drain pan to the condensate pump Pull the end out of the pump Remove tie wrap holding drain tube to suction line Push that end of the vinyl hose through the hole in the right side Connect a garden hose and run it to a drain Keep the hose as flat to the floor as possible to avoid air pockets that would hinder draining Placing the unit on something above the floor will also improve draining 5 Wiring Diagram 1 866 933 7486 www QuestProtect com 11 sales QuestProtect com Quest PowerDry 4000 Pro Installation Operation and Maintenance Instructions BLK 1 10 WHT 2 7 PUMP BLK 1 1 2 pt Ne Ne BLU YEL COMP 3 COMP FAN PURGE 3 4 5 3 THERMISTOR WHT 23 IMPELLER H H uu FAN 4 BRN 15 EU a BLK 5 PURGE 5 1 TTA amp DEHUMIDSTAT COMPRESSOR IMP AMBIENT FLOAT _ LEVEL RED 13 YEL 9 17 WHT 21 HIGH PRESSURE LOW PRESSURE ACTUATOR SWITCH SWITCH 4031125 Figure 3 Electrical schematic of Quest PowerDry 4000 Pro 1 866 933 7486 w
13. ervoir 2 Stretch the hose flat to drain it completely If the unit will not be exposed to freezing temperatures an alternative way to reduce biological growth is to flush the unit with a bio fungicide that is approved for use with copper aluminum and polyethylene To flush 1 Run the hose to a drain 2 Plug in the unit but do not turn it on 3 Remove the air filter Slowly pour a quart of the chemical through the top grille so that it drains into the black plastic slots 4 Hold in the pump purge switch to reduce the water level in the reservoir 5 Flush with water 4 Service NCAUTION CAUTION Servicing the Quest PowerDry 4000 Pro with its high pressure refrigerant system and high voltage circuitry presents a health hazard that could result in death serious bodily injury and or property damage Only qualified service people should service this unit 4 1 Warranty A warranty certificate has been enclosed with this unit read it before any repair is initiated If a warranty repair is required call the factory first at 1 800 533 7533 for warranty claim authorization and technical assistance UEST 1 866 933 7486 www QuestProtect com 7 sales QuestProtect com Quest PowerDry 4000 Pro Installation Operation and Maintenance Instructions 4 2 Technical Description The Quest PowerDry 4000 Pro uses a refrigeration system similar to an air conditioner s to remove heat and moisture from incoming air and to
14. ght The DEFROST light turns on when the unit is in defrost mode indicating when the compressor is off DRYING TIP Air s ability to absorb moisture from wet surroundings and the Quest PowerDry 4000 Pro s ability to remove moisture from that air is greatly improved at higher temperatures We recommend that the area to be dried be heated to over 70 F if possible Less drying time will be required and efficiency will improve 2 11 Defrost Cycle If the evaporator coil s refrigerant temperature drops below the defrost set point due to excessive frost formation the thermistor activates the solid state control and the defrost light The control cycles the compressor off and on by monitoring thermistor temperature The air mover will continue to run causing air to flow through the evaporator coil The air will melt the ice that formed on the evaprator When the air temperature and or humidity increases the evaporator temperature will rise and the thermistor will end the defrost cycle restarting the compressor If the evaporator temperature does not reach the desired temperature the compressor will start after 15 minutes The system will start a timed defrost cycle The timed defrost cycle ensures the unit will continue to remove water from the air in cool ambient conditions 2 12 Low Pressure Control If the low side refrigerant drops into a low pressure situation that may harm the compressor the solid state controls will sense
15. move the 5 screws attaching blower inlet ring 2 3 4 Remove the 4 screws mounting impeller to underside of base plate 5 Disconnect the blower leads 6 Reassemble the new blower using the above procedure in reverse 4 6 Thermistor Replacement The defrost thermistor probe is inserted into the coil measuring coil temperatures and reacts accordingly To replace thermistor 1 Remove top cover and filter Remove 5 screws holding front filter bracket Remove the filter bracket and foam block underneath Remove the 4 screws holding the control panel in place Pull the thermistor probe from the evaporator coil reinsert the new probe into the existing hole Detach and remove old thermistor wire from board 2 3 4 5 6 Route the thermistor wire along the side of the heat exchanger 7 8 Attach thermistor probe wire onto board 9 Reassemble unit UEST 1 866 933 7486 www QuestProtect com 10 sales QuestProtect com Quest PowerDry 4000 Pro Installation Operation and Maintenance Instructions 4 7 Condensate Pump Replacement The internal condensate pump removes water that collects in the reservoir To replace the condensate pump 1 2 3 4 5 Unplug the unit Remove the rear skidplate Unplug the pump wires from the wire harness Remove the condensate hose and the screw attaching the pump bracket to the base Replace the pump hose wiring bolts and cover in the reverse order 4 8 Gravity Drain Option If the
16. oved by adding an outlet duct to circulate air to stagnant areas see Sec 2 5 2 3 Electrical Requirements The Quest PowerDry 4000 Pro can be plugged into a grounded 15 Amp circuit At 80 F 6096 RH it draws 10 Amps Due to the high percentage of a 15 Amp circuit s capacity that the unit uses the circuit should be dedicated to running it only Amp draw decreases at lower loads and increases at higher loads At extremely high loads a 20 Amp circuit may be required If an extension cord is required it must have a minimum of 12 gauge conductors if 25 feet long or less and 10 gauge conductors if greater than 25 feet long 2 4 Condensate Removal The Quest PowerDry 4000 Pro is equipped with an internal condensate pump to remove the water that is condensed during dehumidification This allows the condensate to be pumped 30 with the attached hose If the condensate must be pumped more than 20 feet above the unit a second pump must be added to relay the condensate 2 5 Ducting A detachable rectangular exhaust collar is supplied that will allow 10 round lay flat duct to be attached to the Quest PowerDry 4000 Pro outlet To attach ducting to a collar put the plastic duct end through the collar center and roll the duct end outward so that it overlaps the outside of the collar The duct and collar may then be quickly attached to the Quest PowerDry 4000 Pro by snapping the collar over the four screws at the blower outlet 2 6 Power Button
17. the refrigerant conditions and shut off the compressor until the system automatically resets itself The solid state control monitors the refrigerant conditions to ensure the system is protecting compressor at all times The control protects the compressor from damage by monitoring cycles pressures and system performance 1 866 933 7486 www QuestProtect com 6 sales QuestProtect com Quest PowerDry 4000 Pro Installation Operation and Maintenance Instructions 3 Maintenance 3 1 Air Filter The Quest PowerDry 4000 Pro is equipped with a pleated fabric air filter that must be checked regularly The standard filter is a MERV 11 high efficiency filter Operating the unit with a dirty filter will reduce the dehumidifier s capacity and efficiency and may cause the compressor to cycle off and on unnecessarily on the defrost control IMPORTANT DO NOT operate the unit without the filter or with a less effective filter as the heat exchanger and coils inside the unit could become clogged and require disassembly to clean 3 2 Storage There are two issues to consider when the Quest PowerDry 4000 Pro is stored between uses and both pertain to the water trapped in the unit damage caused by freezing and biological growth The effect of the trapped water can be greatly reduced if precautions are taken to remove as much as possible before storage 1 Use the pump purge switch see Sec 2 7 and Fig 4 to reduce the water level in the res
18. ww QuestProtect com 12 sales QuestProtect com Quest PowerDry 4000 Pro Installation Operation and Maintenance Instructions 6 Service Parts Item Description Qty Part No Item Description Qty Part No 1 Top Cover 1 4028583 Condenser Coil 1 4028566 E Top Cover Hinge 2 4027267 20 Condensate Pump 1 4023649 3 Wheel 12 Gray 2 4026304 21 Fan Motorized Impeller 1 4026657 4 Cotter Pin 3 32 2 1284404 22 inlet Ring 4028564 5 Air Filter 1 75 15 5 19 5 1 4021475 Wire Duct Collar 1 4028593 6 Hose Vinyl 0 56 ID x 24 1 4029894 Relay SPST 100 120V 25 1 1970010 7 Hose Vinyl 0 38 ID 1 4021909 25 Filter Drier not shown 1 4029510 8 Hose Vinyl 0 2510 33 1 4024916 26 Wire Harness not shown 1 4031121 9 Coupling Body 0 25 Tube 1 4024910 27 Handle 1 4026094 10 Coupling Insert 0 38 Tube 1 4023080 28 Bolt M10 1 5 X 35 2 1177792 11 Control Board 1 40336 4 29 washerMI10 X30 2 4025517 12 Capacitor Compressor 55mfd 370V 1 4029606 30 Hex Lock Nut M10 1 5 2 1223780 13 Capacitor Impeller 15mfd 371V 1 4033031 07 34 Humidity Controller 1 4027172 14 Thermistor 1 4032644 32 Knob 1 4021495 15 Cord 1 4032315 16 Compressor 11 9KBTU R410a 1 4029186 17 Overload Compressor 1 4029177 18 Evaporator Coil 1 4028565 31 32 1 5 8 Figure 4 1 866 933 7486 www QuestProtect com 13 sales QuestProtect com Quest PowerDry 4000 Pro Installation Operation and Maintenance Instructions Quest PowerDry 4000
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