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datAshur Personal User Manual
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1. iln mary CD Task TE Semple MTF5 Healthy Drive B Eaman E Empis gt MTF3 Boot Faza File Arira Crath Dump Primary Parti ik Shaved Folders E Local Users and Groupe a Performa rene ah Device Marge a P H rsqe ay Dek Management mun mamko srl Ope kc min Ci 24 425 GE 220 Go HTF3 Haaftir br bam Boot Paces Fi C Haskiry 1 Drea Dink 1 5 ad Farnosabis H 14 57 13 77 GB RAN Ondine Hasibe Frin Pertifisini Eu Fir lazim Unalincated B Fumar padtion Bi ierde patton Bi Free apane Linyical dite Action continued overleaf www istorage uk com ciatElshur Toe personal iStorage 13 Configure the drive with Windows OS continued 3 Inthe blank area under the unallocated section right click Removable Raw Drive and select Format Son Wiese Help os de Ae RET El m z a iq F Computer Mavipenert Local Veluma T laycut Typa File iya Sia 0 Activas s Symon Took rk Empia Bic RAW Promary Partien ak Task Schedule data Semple Bek MTFS HesitFey Legis vine ey l Evert Viewe ivan OC Semple Ek HTF3 Hasiti Boot Vana Fis Crach Dump rmarp arir Miom Adoni si Shared Fulders if Local Users d Grips
2. 4 Proceed by clicking on Format disk Select FAT32 or NTFS depending on your needs enter a Volume Label and click Start Capadty z Y File system FAT32 Default Allocation unit size Restore device defaults Volume label Format options Quick Format Create an MS DOS startup disk www istorage uk com ciatElshur yy personal iStorage 13 Configure the drive with Windows OS continued 5 Click OK to continue with formatting the drive This procedure will erase ALL data on the drive Format Removable Disk WARNING Formatting will erase ALL data on this disk To format the disk click OK To quit click CANCEL 6 The procedure will finish formatting the drive and confirm that formatting has been completed While the datAshur Personal drive is formatting the BLUE LED will be flashing www istorage uk com ciatElshur personal iStorage 13 Configure the drive with Windows OS continued In case that the formatting wizard does not appear please follow the procedure below 1 Right click My Computer or Computer and then click Manage 2 Inthe Computer Management window under the Disk Management tab the datAshur Personal drive is recognised as a removable device in raw format L rr mu Ah Computes M wage Be Sto Wem Hep da eb AMMD E F s zi E Comg bsi M nipement Loca Volume Typa File Suter Biri B Sytem Took AANO
3. 20 Brute Force Hacking 22 Booting from the datAshur Personal l r 22 FAQS Frequently Asked QUeStIONS 29 Technical support amp Warranty 21 www istorage uk com datf shur a fy personal iStorage Introduction Thank you for purchasing the iStorage datAshur Personal drive an ultra secure and easy to use hardware encrypted USB PIN activated flash drive The datAshur Personal drive uses military grade AES 256 bit CBC hardware encryption which encrypts all data stored on the drive in real time The datAshur Personal drive requires no software and is OS and host independent The datAshur Personal drive incorporates a rechargeable battery allowing the user to enter a 7 15 digit PIN Personal Identification Number onto the on board keypad before connecting the drive toa USB port Should the drive be lost or stolen the user can rest assured that all data held on the datAshur Personal drive is safe and cannot be accessed by any unauthorised person The datAshur Personal drive can be configured with both a User and Admin PIN making it perfect for corporate and government deployment As the datAshur Personal driveis unlocked via the onboard keypad and not a host computer it is not vulnerable to software hardware based key loggers or brute force attacks Package contents edatAshur Personal USB flash drive e Quick Start Guide www isto
4. 56 Byneal Bun Lae Write biui inad filmin Coanection Type Tunema THART Status Moo Seppored ULB terial Member 20014004141 00t Partdinn Mag Seheme Masri Boot od www istorage uk com datf shur fy personal iStorage 15 Brute Force Hacking Detection After 10 consecutive failed attempts to unlock the drive all cryptographic parameters are zeroed including User and Admin PIN In this state a New User PIN must be defined which will cause a new encryption key to be generated All previously stored data is no longer accessible and the drive will require formatting 16 Booting from the datAshur Personal iStorage datAshur Personal USB drives are equipped with a 10 second delay in order to accommodate power cycling during a host boot process No special actions are required on the part of the user In order to use this feature simply unlock the drive and connect to the USB port of a host computer Turn on host power Under certain conditions the drive may take 10 seconds to lock For example putting the host computer into standby mode and leaving the drive connected To force an immediate lock always unplug to remove USB power to the drive www istorage uk com datf shur fy personal iStorage 17 FAQ Frequently Asked Questions NOTE We strongly recommend that you carefully read this User Manual shipped with the device or available for download on
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6. m GMT Monday through Friday Warranty and RMA information Three Year Warranty iStorage offers a 3 year warranty on the iStorage datAshur Personal against defects in materials and workmanship under normal use The warranty period is effective from the date of purchase either directly from iStorage or an authorised reseller Disclaimer and terms of the warranty THE WARRANTY BECOMES EFFECTIVE ON THE DATE OF PURCHASE AND MUST BE VERIFIED WITH YOUR SALES RECEIPT OR INVOICE DISPLAYING THE DATE OF PRODUCT PURCHASE ISTORAGE WILL AT NO ADDITIONAL CHARGE REPAIR OR REPLACE DEFECTIVE PARTS WITH NEW PARTS OR SERVICEABLE USED PARTS THAT ARE EQUIVALENT TO NEW IN PERFORMANCE ALL EXCHANGED PARTS AND PRODUCTS REPLACED UNDER THIS WARRANTY WILL BECOME THE PROPERTY OF ISTORAGE THIS WARRANTY DOES NOT EXTEND TO ANY PRODUCT NOT PURCHASED DIRECTLY FROM ISTORAGE OR AN AUTHORIZED RE SELLER OR TO ANY PRODUCT THAT HAS BEEN DAMAGED OR RENDERED DEFECTIVE 1 AS A RESULT OF ACCIDENT MISUSE NEGLECT ABUSE OR FAILURE AND OR INABILITY TO FOLLOW THE WRITTEN INSTRUCTIONS PROVIDED IN THIS INSTRUCTION GUIDE 2 BY THE USE OF PARTS NOT MANUFACTURED OR SOLD BY ISTORAGE 3 BY MODIFICATION OF THE PRODUCT OR 4 AS A RESULT OF SERVICE ALTERNATION OR REPAIR BY ANYONE OTHER THAN ISTORAGE AND SHALL BE VOID THIS WARRANTY DOES NOT COVER NORMAL WEAR AND TEAR NO OTHER WARRANTY EITHER EXPRESS OR IMPLIED INCLUDING ANY WARRANTY OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR P
7. method long and easy to remember PIN CODES can be created www istorage uk com datf shur a fy personal iStorage 17 FAQ Frequently Asked Questions continued Q HOW DO I UNLOCK THE datAshur Personal DRIVE IF THE BATTERY IS DEAD A Your datAshur Personal drive has a built in rechargeable battery Even if the battery is fully discharged you can still continue to use the drive by following the instructions below Connect the datAshur Personal drive to a USB port on any computer While connected to the computer enter the User or Admin PIN to unlock the drive While connected to the USB port the internal battery will automatically charge this is shown by a flashing BLUE LED We recommend you keep the datAshur Personal drive connected for approximately 1 hour to fully charge the battery Q HOW DO CHANGE THE DEFAULT PIN CODE A Please follow this procedure Press the Key Button Within 10 seconds enter the Current User PIN and press the Key Button again Press and hold the Key Button for 3 seconds Enter a New User PIN number The PIN must be 7 15 digits long Press the Key Button to store the New User PIN Re enter the New User PIN number Press the Key Button to confirm the New User PIN WHAT IF I FORGET MY PIN CODE ON MY datAshur Personal DRIVE A If you forget the User and Admin PIN there is absolutely no way of gaining access to the data stored on the drive there are no back doors into
8. on the 2nd press or 7 e nde amp will double blink once and then turn solid Enter the New Admin PIN 4 vvill double blink if correct PIN entry or and press KEY Button 68 will blink alternately if PIN entry incorrect will illuminate together for approximately 2 seconds and then will double blink indicating correct PIN entry Re Enter the New Admin PIN and press KEY Button Note that at this point the will double blink if 15 and and entries match following occurs will blink alternately if PIN entry incorrect will illuminate in a constant state Insert your datAshur Personal into USB port y will illuminate and flicker Note A double blink indicates the drive is unlocked in Admin mode A A single blink indicates the drive is unlocked in User mode www istorage uk com ciatElsihur 66 personal iStorage Figure 1 shows the GREEN blinking characteristics when the drive is opened in user mode top and admin mode bottom On On single Blink Off User On On On On Double Blink Off Off Off Administrator Figure 1 Mode indication Figure 2 shows the difference between pressing KEY Button to set a User PIN vs setting the Admin PIN 3 seconds User 3 seconds Administrator 1 4 sec Figure 2 Key entry for mode selection 9 How to unlock with Admin PIN INSTRUCTIONS LED ACTIVITY SSS eee Press the KEY Button twice in succession similar to double clicking a mouse
9. will completely reset the drive as follows A new encryption key is generated The User and Admin PIN are deleted All the data on the datAshur Personal drive is deleted A new User PIN will need to be set The datAshur Personal drive will need to be formatted Q HOW DO I RESET THE datAshur Personal DRIVE A Incase the User PIN is forgotten or if you would like to delete all data stored on the drive and configure a New User PIN the RESET process will clear the User and Admin PIN the encryption key and will destroy all data This means a New User PIN will have to be defined in order to re enable the datAshur Personal drive Also since this forces the creation of a new encryption key the datAshur Personal drive will have to be reformatted Please follow this procedure Press and hold the Key Button and the number 2 Button for 3 seconds Press 9 9 9 and press the Key Button Press the Key Button again NOTE When the solid RED LED is on a New User PIN will need to be set www istorage uk com datf shur z fy personal iStorage 17 FAQ Frequently Asked Questions continued Q HOW DO I CREATE A NEW USER PIN AFTER RESETTING THE datAshur Personal DRIVE A Once the datAshur Personal drive has been reset either with the method from the previous step or from a brute force attack 10 unsuccessful attempts to unlock a New User PIN will need to be defined Please follow this procedure Press and hold
10. will double blink together Figure 1 above Enter Admin PIN zl will illuminate together as self tests are run Press KEY Button a will double blink if admin entered correct PIN a will blink if incorrect PIN was entered Note Once unlocked the GREEN LED will blink for 30 seconds within which time A the drive needs to be connected to a USB port If no connection has been detected within 30 seconds the drive will lock www istorage uk com datf shur z fy personal iStorage 10 Changing the Admin PIN PIN requirements Must be between 7 15 digits in length Must not contain only repetitive numbers e g 3 3 3 3 3 3 3 Must not contain only consecutive numbers e g 1 2 3 4 5 6 7 7 8 9 0 1 2 3 4 7 6 5 4 3 2 1 Drive must NOT be connected to a host Once an Admin PIN has been created the datAshur Personal must be unlocked with the Admin PIN first If the drive is in a reset state solid RED indicator an Admin PIN can be set at any time INSTRUCTIONS LED ACTIVITY a Sy Press the KEY Button twice in Succession similar to double clicking a mouse Gal will double blink together will illuminate together as self tests are run Enter Admin PIN 9 Press Key Button will double blink if admin entered correct PIN will blink if incorrect PIN was entered Double press the KEY Button 22 ble blink d then t lid and hold on the 2nd press for 3 seconds Pinion s n Enter
11. A ance iy Peace Mensje a Pi Firaqe mi ek Management B mrke nil Can Parte qn Ales Change Orra Letter ane Pathe Fremr ri bi ee 7 IC 4645 GE HTFE Hastha syan Boot Page Fie arike ee amm amm an m imza 1 Iii m GB REN Hashr Primary Parten pup Ho Viefis Hi Fary padho H Extended parthcn l Fran ipsa Legra dina 4 The Format window will open N Enter a new Volume Label Volume label New Volume il Select FAT32 or NTFS depending on your needs and click OK system FAT32 r Allocation unit size Default Perfom a quick format Enable file and folder compression www istorage uk com ciatElsihur Toe personal iStorage 13 Configure the drive with Windows OS continued 5 Click OK on the Format warning window to continue with formatting the drive This procedure will erase ALL data on the drive WARNING Formatting will erase ALL data on this disk To format the disk click OK To quit click CANCEL 6 The procedure will finish formatting and return to the Disk Management window While the datAshur Personal drive is formatting the BLUE LED will start flashing File Action View Help da eb 2 fEzl H El 21 66 iz E Bil Computer Management Locall Volume Layout Type File Syste
12. URPOSE HAS BEEN OR WILL BE MADE BY OR ON BEHALF OF ISTORAGE OR BY OPERATION OF LAW WITH RESPECT TO THE PRODUCT OR ITS INSTALLATION USE OPERATION REPLACEMENT OR REPAIR ISTORAGE SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR ANY INCIDENTAL SPECIAL OR CONSE QUENTIAL DAMAGE INCLUDING ANY LOSS OF DATA RESULTING FROM THE USE OR OPERATION OF THE PRODUCT WHETHER OR NOT ISTORAGE WAS APPRISED OF THE POSSIBILITY OF SUCH DAMAGES www istorage uk com datE ishur Storage Limited iStorage House 13 Alperton Lane Perivale Middlesex UB6 8DH Tel 44 0 20 8991 6260 Fax 44 0 20 8991 6277 e mail info istorage uk com web www istorage uk com www istorage uk com
13. brand names are the DataLock uu lt an C TRIX 4 imi symbian CITRIX property of their respective owners SECURED www istorage uk com datf shur fy Person iStorage Table of Contents ltd aeee E 4 aCKACe CONC MIS 0 5 7 4 HOLL YT 5 LED indicators and their 5 U S D E dE VE M pasar 0 00007070707007070707 r7 7 5 GOW LO chande cee 6 How to create a New User PIN when all cryptographic parameters have been zeroed 6 Unlocking the drive with the User P N 8 LOCKINOMNC ATIVE 7 U Tn UUUUUUU 8 donlu ACHIEVING ieee a as ech a oct nts eee a peer 8 How to unlock the drive with the 10 Changing the Admin PIN UVUvV7 7 7 7 NNXUX 11 Administrator Privilege Commands uo eee ee ceesee estes ee esseteserttsersrttnrerttenereneseres 12 User PIN ees 12 Enable write protect read only mode 12 ili Disable write protect read only mode 12 iv show security controller firmware version 13 HOW to reset the drive oo cece cescsssssscssssssssssssnsecsssssseesssssssaeessssssassesesssueserssssensnsensenseses 14 Configuring the drive with Windows OS after a complete 22 14 Configure the drive With Mac OS
14. co 66l Storage personal Remember to save your PIN in a safe place If lost or forgotten there is no way to access the drive If you are having difficulty using your datAshur Personal drive please contact our technical department at email address support istorage uk com or by phone on 44 0 20 8991 6260 www istorage uk com datf shur a fy personal iStorage Copyright iStorage Limited 2014 All rights reserved Windows is a registered trademark of Microsoft Corporation All other trademarks and copyrights referred to are the property of their respective owners Distribution of modified versions of this document is prohibited without the explicit permission of the copyright holder Distribution of the work or derivative work in any standard paper book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID 30732 x 7 Storage datAshur Personale is developed and manufactured by 1 ClevX LLC iStorage Ltd and is based on DataLock technology licensed from FE R 0 H S patents ClevX LLC pending All trademarks and
15. ds continued iv Show security controller firmware version To display the firmware revision do the following Unlock the drive in admin mode Double press and hold the KEY Button as if changing the Admin PIN Enter R V followed by the KEY Button e g 7 8 KEY The RED LED will blink according to the most significant digit of revision The GREEN LED will blink according to the least significant digit For example if the revision number is 138 all indicators will turn off momentarily followed by a 1 one blink from the RED LED followed by 3 three blinks from the GREEN LED The drive will then start double blinking to indicate that it is unlocked in admin mode www istorage uk com ciatElsihur T fy personal iStorage 12 How to RESET the drive In the event both Admin and User PIN have been forgotten or user wants to delete all stored data please follow the instructions below The reset process will clear all cryptographic parameters including both User and Admin PIN In addition the write protect feature will be reset so the drive becomes writable again INSTRUCTION LED ACTIVITY a ni aa x ee 2 Press and hold KEY Button e amp 2 will illuminate together number button together for 3 seconds Release buttons will blink in unison O Enter 2 m 9 vvill blink in unison Press KEY Button z a will turn off a will remain in so
16. e drive in admin mode Double press and hold KEY Button as if changing the Admin PIN Enter U R followed by KEY Button e g 8 7 KEY The GREEN and RED LEDS will blink 3 times to indicate success The GREEN LED will then double blink until plugged in After the drive re locks it will awake with a solid RED LED A new User PIN can be defined at this point ii Enable write protect read only mode It is possible to write content to the drive as an administrator and restrict user access to read only This is done by performing the follovving Unlock the drive in admin mode Double press and hold the KEY Button as if changing the Admin PIN Enter W P 1 followed by KEY Button e g 9 7 1 KEY GREEN and RED LEDS will blink 3 times to indicate success GREEN LED will then double blink until plugged in Once activated user access is limited to read only ili Disable write protect read only mode Restricted write protect access can be turned off with access restored to read write This is done by performing the following Unlock the drive in admin mode Double press and hold the KEY Button as if changing the Admin PIN Enter W P 0 followed by KEY Button e g 9 7 0 KEY GREEN and RED LEDS will blink 3 times to indicate success GREEN LED will then double blink until plugged in www istorage uk com ciatElshur T fy personal iStorage 11 Administrator Privilege Comman
17. ing the New User PIN and connect to a Mac computer s USB port 3 The system will prompt you with INITIALIZE window The disk you inserted was not readable by this computer Initialize Ignore Eject 4 Press INITIALIZE and select the datAshur Personal drive in the Disk Utility window 44 al Cras Partion RAH Fa ina 2 LI GE HOC VVL YOQ uz Murine ma Dek b click sesi Bu Fme d k opeis repairs you T be geen md nq the disk b he Aeey H penin he broblani were a ie crea Ey The GE az rlar du ibm T ri 54 dma Dik a 06 14 Borage Series Personal c da Teel Capea 4 309 E Ba aE Taimed sa Waite Seams Pete Coanectio Tp ee Eelen THART Seamus Hor Sadar USB Sera DOSS el SOL oS Aamin Map Salari lor siyrlud www istorage uk com ciatElshur fy personal iStorage 14 Configure the drive with Mac OS continued To format your datAshur Personal drive on Mac OS computers do the following Click on the datAshur Personal drive on the left side of the Disk Utility window Choose Erase from the contextual menu on the right side of the window Select MS DOS for the Volume Format Click Erase CONDO 2
18. lid state Press KEY Button GB Indicates User PIN must be set prior to use Defining a new PIN either User or Admin from the reset state will cause the datAshur Personal to invoke the random generator to create a nevv encryption key Once a nevv PIN is defined the drive vvill become busy running self tests and generating a nevv random encryption key This phase is evident by both the RED and GREEN LEDS intensifying in brightness The GREEN LED will blink when the drive is ready for use 13 Configuring the drive with Windows OS after a complete reset In the event that hacking detection has been triggered by entering the incorrect PIN 10 times in succession or the drive has been reset all data on the drive will be lost forever Once a new User PIN has been created the datAshur Personal drive will need to be initialised and formatted To initialise your datAshur Personal drive do the following 1 Create a new User PIN see section 5 above in the iStorage datAshur Personal Manual 2 Unlock the datAshur Personal6 drive by entering the New User PIN and connect to a computer s USB port Action continued overleaf www istorage uk com ciatElsihur 66 personal iStorage 13 Configure the drive with Windows OS continued 3 The computer should notify the user with the following message You need to format the disk in drive D before you can use it Do you want to format it
19. lowing these instructions Once the User PIN has been defined a new encryption key is generated using the on board random number generator Configuring a New User PIN overleaf www istorage uk com ciatElsihur T fy personal iStorage 5 How to create a new User PIN continued PIN requirements Must be between 7 15 digits in length Must not contain only repetitive numbers e g 3 3 3 3 3 3 3 Must not contain only consecutive numbers e g 1 2 3 4 5 6 7 7 8 9 0 1 2 3 4 7 6 5 4 3 2 1 Drive must NOT be connected to a host INSTRUCTIONS LED ACTIVITY Press and hold KEY Button for 3 seconds amp will illuminate together While a amp a are illuminated enter a a will blink in unison New User PIN and press KEY Button Re enter New User PIN a will illuminate Du for approximately 4 seconds and then and press KEY Button al will blink indicating correct PIN entry 00 m will illuminate in a constant state Insert datAshur Personal into USB port Note It becomes necessary to format the drive at this point as all previous data is obscured with the previous encryption key including the file allocation table a blink alternately if PIN entry incorrect A User PIN can only be created when the RED LED is lit in a constant state datAshur Personal reset or changed when the GREEN LED is blinking datAshur Personal unlocked Neither User nor Admin PIN can be created while
20. m Status a if System Tools data E Simple Basic NTFS Healthy Logical Drive b Task Scheduler Hem NEVV V Simple Basic FAT32 Healthy Primary Partition b Event Vievver Cawin7 Ci Simple Basic NTFS Healthy System Boot Page File Active Crash Dump Primary Partr b Shared Folders b gl Local Users and Groups b Performance aay Device Manager a Storage Disk Management gt Sy Services and Applications More Actions Basic win 7 C 149 05 GB 96 45 GB NTFS 52 60 GB NTFS Online Healthy System Boot Page File Active Ci Healthy Logical Drive Removable 3 77 GB 3 77 GB FAT32 Online Health ae CD ROM 0 DVD No Media Unallocated Eli Primary partition Extended partition BB Free space J Logical drive When finished the BLUE LED becomes solid and your datAshur Personal drive is ready for use www istorage uk com ciatElsihur T fy personal iStorage 14 Configure the drive with Mac 05 In the event that hacking detection has been triggered by entering the incorrect PIN 10 times in succession or the drive has been reset all data on the drive will be lost forever Once a New User PIN has been created the datAshur Personal drive will need to be initialised and formatted To format your datAshur Personal drive on Mac OS computers do the following 1 Create a New User PIN see section No 5 2 Unlock the datAshur Personal6 drive by enter
21. onsecutive numbers e g 1 2 3 4 5 6 7 7 8 9 0 1 2 3 4 7 6 5 4 3 2 1 e Drive must NOT be connected to a host lf a User PIN exists the datAshur Personal drive must be unlocked with the User s PIN first If the drive is in a reset state solid RED indicator an Admin PIN can be set at any time For details please see the table overleaf www istorage uk com ciatElsihur T fy personal iStorage The following table depicts the possible actions when the drive is in different states User PIN Admin PIN Possible Actions Can set either User or Admin PIN NOT SET NOT SET Cannot access drive until User or Admin PIN is defined Can change User PIN when unlocked as User SET NOT SET Can set Admin PIN when unlocked with User PIN Can access data when unlocked as User Can set User PIN when drive is locked Can unlock drive with Admin PIN NOT SET SET E Can change Admin PIN when unlocked as Administrator Can ee Administrator commands Can unlock drive vvith either User or Admin PIN change User PIN when unlocked as User change User PIN when unlocked as User User PIN when unlocked as User Can change Admin PIN when unlocked as Administrator The drive has to be unlocked in user mode in order to proceed with configuring an Admin PIN It is set by following the instructions below INSTRUCTIONS LED ACTIVITY Kaan n n n nn umumlnH5mlldumHl n n Double press the KEY Button 45 and hold
22. our website before contacting us for technical support There are no Back Doors to our products we cannot retrieve a forgotten PIN or retrieve any data off the drives unless the PIN is known Below are answers for the most frequently asked questions Q HOW DO I USE THE datAshur Personal DRIVE FOR THE FIRST TIME A datAshur Personal drive comes with a default PIN CODE which will unlock the device for the first time allowing the user to create their own unique User and Admin PIN Please follow this procedure Press KEY Button Enter 1 1 2 2 3 3 4 4 Press KEY Button The GREEN LED light will indicate the device is unlocked Q WHAT IS A USER PIN CODE A The User PIN Personal Identification Number can be changed to almost any number that is desired To create your New User PIN follow the instructions below The New User PIN must be 7 to 15 digits long The New User PIN cannot contain only repetitive numbers 3 3 3 3 3 3 3 The New User PIN cannot contain only consecutive numbers 1 2 3 4 5 6 7 7 6 5 4 3 2 1 You can create a word name phrase or any other alohanumerical PIN combination by simply pressing the key with the corresponding letters on it Examples of these types of PIN CODES are For Passvvord1 you would press the following keys 7 4 5 2 abc 7 pqrs 7 pqrs 9 wxyz 6 mno 7 pqrs 3 def 1 For iStorage you would press 4 ghi 7 pqrs 8 tuv 6 mno 7 pqrs 2 abc 4 ghi 3 def Using this
23. rage uk com ciatElsihur 66 personal iStorage 1 Layout LOCK LED stand by while the drive is locked UNLOCK LED drive is unlocked when flashing Fo dw h n go fe fx fm Keypad Key Button used to activate the drive and to enter PIN codes BLUE LED when solid the drive is connected to the computer when flashing data is being transferred 2 LED indicators and their actions When all LEDs are OFF the datAshur Personal a blink Drive is locked and secure is locked and secure a blink Drive is unlocked in User Mode 5010 No User PIN is configured double Drive is unlocked in Admin Mode iq R a blink Accepting User PIN verification when blink 55 together setting changing the PIN 5010 Drive is connected to a povvered 8 m double Accepting Admin PIN verification when USB port G blink setting changing the PIN solid Drive is connected to host computer a a illuminate Accepting new PIN and is idle a s together blink Data exchange with host computer R blink Error alternately 3 Customer delivery e datAshur Personal is shipped with a default User PIN 1 1 2 2 3 3 4 4 e Rechargeable battery installed and charged e Admin PIN is not set www istorage uk com datf shur fy personal iStorage 4 How to change the User PIN PIN requirements Must be between 7 15 digits in length Mus
24. t not contain only repetitive numbers e g 3 3 3 3 3 3 3 Must not contain only consecutive numbers e g 1 2 3 4 5 6 7 7 6 9 0 1 2 3 4 7 6 5 4 3 2 1 Drive must NOT be connected to a host INSTRUCTIONS LED ACTIVITY O ee ee eee eee eee eee ee Press KEY Button g Hill blink together Enter User PIN to unlock drive m will illuminate together for approximately Factory default PIN 1 1 2 2 3 3 4 4 ea 4 seconds and then and press KEY Button mi will blink indicating correct PIN entry Press and hold KEY Button for 3 seconds a amp a will illuminate together While a illuminated enter New User PIN m will blink in unison and press KEY Button CO Re enter New User PIN a 2 4 will illuminate and then and press KEY Button change to blinking N B blinks if 15 and 2 entries match Insert datAshur Personal into USB port blink alternately if PIN entry incorrect Note If a mistake was made while defining a new PIN or the procedure was aborted the drive will retain the old PIN 5 How to create a new User PIN when all cryptographic parameters have been zeroed All cryptographic parameters including User PIN and Admin PIN are zeroed after hacking detection has been triggered by 10 consecutive failed attempts to unlock or when the drive has been manually reset see section No 12 This state is evident by a solid lit RED LED indicator It will be necessary to set a New User PIN by fol
25. the Key Button for 3 seconds Within 10 seconds enter the New User PIN Press the Key Button to save Re enter the New User PIN number amp press the Key Button If the New User PIN was accepted the GREEN LED will be flashing The datAshur Personal drive will be unlocked and be ready to format Q HOW SHOULD I FORMAT MY DRIVE A The datAshur Personal drives come formatted to FAT32 filing system by default This will allow you to use the datAshur Personal drive across all platforms Windows Apple Linux with a file size limitation of up to 4GB Q WHAT IS THE DIFFERENCE BETWEEN THE USER MODE AND ADMIN MODE A For an ordinary user we recommend to have just one PIN code whereas in a corporate environment we strongly suggest creating an Admin PIN and User PIN When in admin mode you will be able to change the User PIN code Q HOW DO I ACCESS ADMIN MODE A Please follow this procedure Press the Key Button 2 times Within 10 seconds enter the Admin PIN Connect the datAshur Personal drive to a USB port within 30 seconds www istorage uk com datf shur ry personal iStorage 18 Techical Support iStorage provides the following helpful resources for you iStorage s Website http www istorage uk com E mail correspondence support istorage uk com Telephone support with our Technical Support Department on 44 0 20 8991 6260 iStorage s Technical Support Specialists are available from 9 00 a m to 5 30 p
26. the New Admin PIN 8 2 vvill double blink if correct PIN entry or and press KEY Button an will blink alternately if PIN entry incorrect will illuminate together for approximately 2 seconds and then will double blink indicating correct PIN entry Re enter the New Admin PIN and press KEY Button Note that at this point the will double blink if 1 and 2 4 entries match following occurs will blink alternately if PIN entry incorrect will illuminate in a constant state Insert your datAshur Personal into USB port y will illuminate and flicker Note GREEN LED will double blink for 30 seconds within which time the drive A needs to be connected to a USB port If no connection has been detected within 30 seconds the drive will lock www istorage uk com datf shur fy personal iStorage 11 Administrator Privilege Commands A number of special functions can be performed once the drive is unlocked in administrator mode FUNCTION BUTTON COMBINATION OUTCOME i Clear the User PIN U R KEY Button User PIN RESET ii Turn write protect ON W P 1 KEY Button Write Protect ON iii Turn write protect OFF W P 0 KEY Button Write Protect OFF R V KEY Button Each of the commands above can only be performed with the drive unlocked in admin mode i Clear the User PIN In the event of a forgotten PIN the Administrator can reset the User PIN This is done by performing the following Unlock th
27. the drive You will need to completely reset the datAshur Personal drive by following the directions in this User Manual By resetting the drive all data stored on the datAshur Personal will be deleted When the datAshur Personal drive is reset the following occurs e A new encryption key is generated e The User and Admin PIN are deleted e All the data on the datAshur Personal drive is deleted A new User PIN will need to be set e The datAshur Personal drive will need to be formatted www istorage uk com datf shur fy personal iStorage 17 FAQ Frequently Asked Questions continued Q HOW DO I CREATE AN ADMIN PIN A The Admin PIN is useful in a corporate environment where an Administrator can provide access to the datAshur Personal6 drive if the User PIN is forgotten or unavailable Please follow this procedure Press the Key Button Enter the User PIN within 10 seconds and press the Key Button Rapidly press the Key Button twice and hold the Key Button on the second press for 4 seconds Enter a new Admin PIN and press the Key Button NOTE If the LEDS in the above step are single blinking then the first key press did not register or was not fast enough If you continue you will be changing the User PIN Re enter the New Admin PIN and press the Key Button Q WHAT IS BRUTE FORCE OR HACKING ATTEMPT PROTECTION A 10 consecutive incorrect PIN entries will activate the brute force mechanism and
28. the drive is connected to a host com puter www istorage uk com ciatElsihur T fy personal iStorage 6 Unlocking the drive with User PIN All data stored on the drive is encrypted using AES 256 bit CBC encryption In order to access the drive must first be unlocked A locked drive is not accessible by the host computer INSTRUCTIONS LED ACTIVITY mun a xu es S KEY Budon z will blink together Enter User PIN to unlock drive will illuminate together for Factory default PIN 1 1 2 2 3 3 4 4 approximately 4 seconds and then and press KEY Button will blink indicating correct PIN entry Note that at this point the will blink indicating the correct PIN entry will blink indicating the incorrect PIN entry will illuminate in a constant state al following occurs a z l aS Insert your datAshur Personal into USB port BBB will illuminate and flicker Note Once unlocked the GREEN LED will blink for 30 seconds within which time the drive needs to be connected to a USB port If no connection has been detected within 30 seconds the drive will lock 7 Locking the drive The datAshur Personal drive automatically locks when unplugged from the host computer or power to the USB port is turned off 8 Configuring the Admin PIN PIN requirements e Must be between 7 15 digits in length Must not contain only repetitive numbers e g 3 3 3 3 3 3 Must not contain only c
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