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DNR-30H - STOREX

1. 2 4 LED Status Indicator Chapter 3 Installtion Chapter 3 Installation Connecting the Cables The picture below shows the basic connection of your IP camera Figure 3 1 Connection of cables LAN cable from PC to hub router If your LAN cable from PC has been connected to the Cable ADSL modem please re connect it to the Ethernet port of your hub router o Ethernet port on camera Use the bundled RJ 45 LAN cable to connect the Ethernet port of the IP camera to the Ethernet port of your hub router o Wireless adapter Optional accessory If you have purchased the Storex USB wireless adapter for wireless connection please plug it into the USB port of IP camera for wireless reception o Power Attach the power adapter to the camera s power connector and connect the power plug to a power outlet Caution The wireless connection port only supports the Storex wireless adapters please do not use other USB adapters on Storex IP camera Should you remove the wireless adapter during camera operation you need to power off the camera first before re plugging it Please do not rotate your IP camera by hand It may cause the damage of the IP camera e When you unplug the power plug from the wall outlet while the camera is still in operation wait for 4 seconds before plugging the power plug back in the wall outlet And avoid too frequent plugging and unplugging of power cable Connecting the Cables 3 1 Storex DN
2. See dank The following figure shows a successful login to Seedonk IM platform You will find your camera under My Cameras Double click on any on line camera to view its live video For complete user guide of Seedonk IM visit http web seedonk com support html 4 6 Accessing via Seedonk IM Client Chapter 4 Accessing the Camera Seedonk sofie Jx File Contacts Cameras Help D w sofie lal Home s My Shared Cameras My Cameras 9 Add Webcam w Default Y 0018FB3003CC O iiy contacts Ly Add Contact ff Add Group w Public 2 Y ES SeedonkTest Fish Tank D e Office Clock v e Silicon Valley Animal Control A Doggy Kitty m Autodonk Online 7 v Figure 4 9 Seedonk IM Note When your camera is installed in an indoor environment live image of your network camera may appear darker than expected due to insufficient environmental lighting When this happens simply move your camera to a different location where lighting condition is better or turn on the back light compensation if there are lights shining behind the objects in the scene Accessing via Seedonk IM Client 4 7 Storex DNR 30H Network Camera 4 8 Chapter 5 Live View Chapter 5 Live View Page Layout On the first page you can see the basic control panel at the top and on the left hand side and the live video on the right hand side Click on the A icon to hide or show the cont
3. 1 Figure 9 4 Firiware UPd ale 2 82 sota riales 8 2 Figure 9 1 Camera selection aieo oras ode res e pa da He hectares 9 1 Figure 9 2 Reset DUELO casos pusurettemat earn tesa E sms ea nt ide tenons PAPE DU die 9 2 Figure 9 3 ACTIVE InstallatlOEE ac a3 ie odo oio dee Ra quid AANE RU DURO ad Utd eub Pape S aids 9 3 Figure 9 4 Add on manageme sess accenso siana PE RE Du EEUU FC EFE pa FEX PEIPER iia 9 3 Figure 9 5 Browser security setting 22 534 qne EAT SPRN RA REA E tete desdites 9 4 Figure 9 6 Remote VIEWING Vid DIOWSOE ericcson ia RA PECES 9 5 Figure 9 7 Advanced network setup acdc edem herr hr Rx Rad encarar bradicardia 9 5 Figure 9 3 Porn TOWANG seo a un ko qi mom dE PR adc eq wires sen echec mere x REN EOS bug 9 6 Table 21 LED S O eaan IA 2 4 Table 0 1 Vebriall SEUNG arar A eu A E E A EE EA EE EE A ERR E 6 12 Tapie 6 2 SIMS server SSI ARNA A AEA A AA ee 6 14 Tapen SD Cane AAA e o ES ee do le oo cn 6 16 Table 6 4 Management of recording history eee ene eeeeneeeeennes 6 17 Table 9 1 Windows network CONNECCION 2 24 cawacusnes coe sieeades sounds dentelle aies 9 1 List of Figures and Tables 11 5 STOREX
4. IR light operation mode to be Auto Always On Always Off or By Schedule 6 4 Camera Settings Chapter 6 Configuration IR Light Control mode Ado y Moss Auto M Activate IF ugton O Deactivate IR Lighton O always only during time frame sun Mon Tue Wed Thu Fri Sat Figure 6 5 IR light control For scheduling on off time of the IR LEDs you can directly input the desired open and close time and set the repeat option to be always or only during time frame In this example above the system will leave the IR LEDs on between 19 00 to 23 00 from Monday to Friday Embed Text and Image You can embed text and or image on 4 different locations on the live screen Upper Left Upper Right Lower Left Lower Right To embed image click on the Upload Image link and choose a suitable image Limited to JPEG BMP 100x30 pixels 128KB To remove an embedded image press the Clear button Flip Mode Enable this option will flip the image vertically making the image rotated 180 degrees Enable this setting when you need to reposition your camera from standard position to ceiling mounting position Smart Focus Choose Indoor or Outdoor based on the characteristics of your monitored scene Choosing Indoor option will bring about refocusing upon small changes in the scene Choose Outdoor when your camera is installed at a location overlooking a wide area and scene changes are expected Audio Settings He
5. Mosty wil be redirected to he computer speci ed by he server IP Any PC that was used for a virtual Secver most hae SIDC or resereed IP address because Es access may change when using the DHCP function Maat Deane e Service Port The numbers of External Ports You can enter sence por Of range of Service ports Me format is J00 YYY 1001 is Stat pot YYY is End port IP Address The P address of he PC running he serdce application Protocol The protocol used for his application ether TOP UDP or AB ai protocols supported by Me Router Status The status of Bis entry Enabled means De iru server entry is enables Common Service Port Some common senaces already exis ie fe poll down bat Modify To modh or delete an etsang entry a 30041 Wireless H Gigabit Router TP LINK iin 1 cn nL AVE CAN Add or Modify a Virtual Server Entry Virtual Servers Help Wet perebn can be uid for Being up public Dern on er LAM A vitu servers debred as a senos port and ali requests hom inbemet to his sende port 554 ORAM pr Bo m ll Be Pedinices lo ha compaler apaid Ey the duele WY Any PE Pu mad eria 152 168 0 100 for av rival server mustharee a iac or nesereed IP address because ds IP addness mag change when using Ere Diac fonction ALL Hoeteci Shanzg E Senor Port The numbers of Edemal Ports You cam enter a siendo port oria inq netu bm raf of banc pota Pha serra ii 3001 Y XC a ad pert YYY ih End par IP
6. SDHC card slot Q LED status indicator 13 Reset button USB wireless adapter connector D Microphone input Camera Layout 2 3 Storex DNR 30H Network Camera LED Status Indicator The LED status indicator comprises a blue LED and a red LED When you turn on the power of IP camera the camera will start booting procedure The IR LEDs and LED status indicator will be lit in the following patterns 1 A few seconds after the IP camera powers on the IR LEDs and LED status indicator becomes lit The IR LEDs appears red 2 After about 5 more seconds the IR LEDs turns off 3 Attempting to connect Establishing connection takes about 60 seconds After the connection is established the blue LED will remain lit 4 Connection established LED status indicator remains lit in blue 5 Connection failed Blue LED light flashing on and off Red LED Blue LED Indication On On System booting up Off On Successfully established network connection On Off Performing hardware test Off Off Powered off Blinking every 0 5 sec Off Failed to connect to network failed to establish a WPS connection Off Blinking every 0 5 sec Attempting to establish a WPS connection Off Blinking every 0 2 sec Successfully established a WPS connection in a 3 second period Blinking every 0 5 sec Blinking Attempting to establish network connection Table 2 1 LED status iol Figure 2 3 IR LEDs left and LED status indicator right
7. Soc Lars Haw Password Confirm Password Hola Peace ute the standard A 2 and 0 characters for fe paced Main Menu gt Figure 3 6 Password setup 4 Please check the camera name date and 3 Device Configuration time setti ng S te p 3 Phares Se Ihe name and ig or This Sc CE ease chose d memorable name mal wal help yos easily ideally ihe ceca Desc Hama OMR HO O0 E PSOE CU Desce Descriplion opbonal Peace sal the deana time and dale bo accuralely reflect your local fime Date J Time i Kap cures delo ard sa satiy D Synchronize wif Y oar Computer C Use HTP Thes wall aulomatcaly sync your devscn with the neterork time D Si abe and Erie manualy eL eA am Figure 3 7 Camera configuration 5 When you come to Seedonk setup you can SET choose whether to use Seedonk service ep Vire ha ariel os and remotely access your camera through A Seedonk platform If you choose Yes mee UR Epson ape you ized mors dirom your dece Wilh Eno yn enn cae wie mnes mno hara Vo d co Secu ove Bo corral Sugdonk s culo of Apps Pho Aro Pacobooa you may opt for connecting to a different Web ed tsi yos Gers bens sde a your Brow os Seedonk server by pressing the Advanced Settings button and entering a different server address Figure 3 8 Seedonk setup Note Seedonk video streams are encrypted end to end and most of the streams are sent through direct channels and don t pass through S
8. VLC media player or KMPlayer from the internet Open a file browser to search and play back video files captured by the a Open camera File format is mkv Others Other icons seen on this page Icon Name Description Digital e zoom Digital Zoom button Available zoom factor 1 10x Switch lt Channel Click on the left right arrow to Switch Channel crosshair The crosshair icon means when you move your cursor over a point on the live O J arrow image and make a mouse click that point will become the new center of view m u The arrow icon moves camera view in the direction of mouse click Icons on Live View Page 5 3 Storex DNR 30H Network Camera Enable Digital Zoom To enable the digital zoom feature 1 Click on the magnifier icon located on the lower left corner of real time video display and then the digital zoom control window will pop up 2 Check Enable Digital Zoom option and set desired zoom ratio by dragging the adjustment bar Then set the area to be enlarged by dragging the black square shown on preview window Click on the X button shown above or press Esc key to save the changes and or close the preview window EN AAA Figure 5 2 Digital zoom window Voice Communication Pressing the Communicate amp button allows you to speak into your PC microphone and broadcast through the camera s speaker or audio line out To talk through the external speaker connected to the IP camera pl
9. all settings to default 5 to defaut Firmware Update SIRE Upgrade Figure 8 3 Maintenance page Information 8 1 Storex DNR 30H Network Camera Profile Management The profile management feature allows installers and users to set up more than one camera of similar configurations at great ease After the current camera is properly configured users can export current camera s configuration to a profile on PC and then load it into other cameras thereby making least changes possible like changes on IP address or a few other settings that might need to be modified individually when configuring a newly added camera In addition this feature can also be considered as a backup mechanism for future service need 1 After the current camera is properly configured go to Maintenance gt Profile Management and click on Export to download camera profile to a user specified location 2 To load an existing profile into a different camera log in to the maintenance page of a different camera press Browse and locate the profile you wish to load and then click on Import to proceed 3 Camera will start to reboot which will take approximately 60 seconds to complete Do not interrupt browser action during the process as doing so may cause problems to your camera system Reboot Reload page after 44 seconds Caution you may only cross import profile among identical camera models Reset All Settings to Default Th
10. camera and a home button for returning to the preset home position You can also click any spot on the video window to pan tilt Zoom Control Loselessly zoom in on the screen Only available in motion adaptive mode Available loseless zoom factor for DNR 30H 1 2x Use the Patrol Mode button to make the camera rotate through different predefined camera positions The positions are defined in the Setup PTZ Control Patrol Mode Locate button shows your camera position on the x axis and y axis represented by a red triangle Click the Snapshot button to take a snapshot of live view A preview window will pop up once you hit this button the size of the preview image is forced as 320 by 240 pixels Right click on the preview image and choose Save Image As to save the snapshot on your PC the resolution of the saved snapshot depends on the video resolution you configured in Setup This Communicate button allows you to speak into your PC microphone and broadcast through camera s speaker See Voice Communication section for details Press this button to trigger the alarm and siren connected to the Digital Out port of your camera Anonymous users will need to provide user name and password of a administrator to control digital outs Chapter 5 Live View Icon Name Description Record Records live video by pressing Record button If your computer can not play mkv file format please download and install
11. component by adding the IP address of the camera to the list of trusted sites in Internet Explorer Trouble with the ActiveX Client 9 3 Storex DNR 30H Network Camera Internet Options EE General Security Privacy Content Connections Programs Advanced Select a zone to view or change security settings Restricted sites Internet Local intranet MIS Trusted sites This zone contains websites that you trust mot to damage your computer or your files You x security Trusted sites bd Allowed le You can add and remove websites from this zone All websites in this zone will use the zone s security settings T Add this website to the zone Websites Reuuire server verification https for all sites in this zone Figure 9 5 Browser security setting If you ve gone through all of the above steps but are still unable to obtain video audio on the browser please close all the browser windows and delete the Storex Embedded folder found under OS Drive Program Files If you re using 64 bit windows look for OS Drive Program Files x86 And open your web browser and log in to the IP camera again to reinstall the ActiveX client Finally if you encountered the error where the browser returns 213 file not found please restart your computer which should help in this situation 9 4 Trouble with the ActiveX Client Chapter 9 Troubleshooting
12. condition of the monitored area via Internet Explorer Internet Explorer P Capture a still image and save it in JPG format on PC Web ActiveX Browser Alarm and event management FTP I O alarm server notification and email Supported PC Laptop Nettop MID or Tablet with IE ActiveX support Devices Mobile phone iPhone iPod PDA support in MJPEG mode Mobile MJPEG Mode Viewing of camera image via phone browsers Phone 3GPP Mode Viewing of camera image via 3G phones 3GPP Streaming pEIaMg 5 C 40 C Condition Power Supply DC 12V 2A Computer with 1 7GHz processor and 512 MB memory or above System Require ments Supported Operating Systems Windows XP SP3 Vista SP1 Windows 7 x86 x64 Software CD electronic manual included Quick installation guide Included Power adapter Accessories Network cable Screws for ceiling mounting Screw mount 105 x 125 5 x 128 6 mm 10 2 Technical Specifications Chapter 11 Appendix Chapter 11 Appendix Examples of Port Forwarding Setup on Routers The following are some examples of router configurations with reagrd to port forwarding port mapping virtual server on some popular router products You can also log on to portforward com for more port forwarding setup examples on other router products Abocom WAA813rn Port Forwarding Setup Port Forwarding Perea p na mbi gla poi to RTE es taber LA md perdu rara babe nie BET rl Thags Sears AAA Pye ee to bat RES ot Parr jaa IE
13. on WebVUer to determine the bandwidth Part of image becomes pixelated Square color blocks are seen level of the currently connected network To do so log in to your camera using WebVUer and go to Setup gt Network gt Network Bandwidth When the speed diagnostics is done the WebVUer will advise you of the appropriate setting Consider the following action to ensure sufficient download bandwidth at your remote viewing location 1 Contact your Internet Service Provider ISP to confirm the upload download speed limit of your service If the bit rate of the video stream is set at 3Mbps or higher but your Internet service only provides a max of 2Mbps download bandwidth then try to lower the bit rate setting in Setup gt Video Upgrade to Gigabit network switch Regular 10 100 Mbps network switch cannot handle multiple megapixel channels thus you may consider upgrading to Gigabit network switch when building up your network infrastructure 3 While you are viewing the network camera remotely shutting down any other applications that are also consuming the network bandwidth in the background 9 10 Symptoms Causes and Solutions Chapter 9 Troubleshooting Possible Cause Solution The microSD card is not inserted firmly into position Remove the memory card and re insert it back to the card slot To verify if your SD card is properly installed go to Setup gt Recording Setup gt Micro SD and check if SD Ca
14. onde a7 Figure 3 11 Wireless connection setup i eb se weuseeewe nee iaa tedio ias 3 7 Figure 3 12 Wireless cCommection set T T 3 8 Figure 3 13 Seedonk account setup ss suse cue izar arras PO eras 3 8 Figure 3 14 Installation of Seedonk Messenger r hh hh rr 3 8 piures ia cue eli ae An DEEP E UE Ee VUES SER ERO UNE 39 Foure 3 16 System agno anta INES 3 9 Figure 3 17 Multi camera setup 222 sic seeds ons e 39 Figure 4 1 Ways of accessing CAM rise iria her citons et en nid din 4 1 Figure a ss A o o e Ou eae vee ic ain io 4 2 Figure4 3 Installing Storex ACER sario 4 2 Figure 4 4 SeCcuUlbWalnDINOS lt va conosco estira osease 4 2 Figure 4 5 Unplocking applicatio Ss eost fat ed da do ARE 4 3 A o ZE 4 3 FOUR 4 7 Enable 200 IC ees paola d a pM OE wawa risa 4 4 Figure 4 8 Installing Seedonk IM 252 2 4e ER URP RAE a 4 6 zulegen 4 7 Figure 5 1 Layout of LiveView page for DNR 30H hh hh hh rn 5 1 Foure 5 2 Digital Zoom WINGOW retrasar dates 5 4 Figure 5 3 ComMuUnicaton SCUNING 2222 rreraino poor eo seas ess 5 4 Foure Gr T Mam Seto DAS D 0 6 1 Figure 6 2 Video o A A yq a Md edes PEN EE 6 2 Figure 6 3 Camera setting Page enerissrarsesas pit estela 6 3 Figure 6 4 Effect of IR LEDS uscito 26 ateos CE TUE recaen apena eos 6 4 elo das AA ogg E NE EEE TIE E EES TNTS 6 5 Figure 6 6 Audio settings page see toni vs den en nee ont die ic one is 6 5 F
15. server and synchronize the clock of your camera system with your PC or manually adjust system clock Multi Camera Here you can add modify or delete additional IP cameras on your camera list and later switch between camera channels listed here on LiveView screen When you add a new IP camera you need to input the required information into the IP address username and password field port numbers may be required if they have been different After pressing the Save button you will see the status of the cameras on the list To modify an existing camera simply choose a camera from the list and click Modify Camera settings Camera RTSP Port Default 554 En Default 80 Cancel Save Figure 6 23 Multi Camera setting Date Setup 6 17 Storex DNR 30H Network Camera 6 18 Date Setup Chapter 7 Event Viewer Chapter 7 Event Viewer Event History Here displays the history of past events successfully triggered by motion I O schedule audio detection tampering or loitering types of events depend on camera support Click on any type of event trigger to view its history Or click on the image link if any to view the snapshot taken at the occurrence of a pre defined event Motion Event History Figure 7 1 Event Viewer Time Date Region Image 06 45 04 2010 09 27 0 Link 06 42 02 2010 09 27 0 Link t 06 41 36 2010 09 27 0 Link 06 40 56 2010 09 27 0 Link Motion Trigger 06 40 27 2010 09 27 0
16. the Internet Explorer WebVUer which comes with all Desktop Laptop Nettop Tablet with Windows system This is the easiest way to view the video of the IP camera and requires little learning time The FireFox and Safari browser is supported via a firmware update and VLC plug in 2 View the live video stream from a single camera on the mobile web browser of your iPhone iPod Android phone BlackBerry PDA MID or any other mobile Internet devices with a web browser Through streaming Motion JPEG video you can view the camera on your mobile devices at anytime and from anywhere M JPEG mode is limited to live view screen only 3 View the live video stream from a single camera via 3GPP capable cellular phone over the internet This is the preferred way of accessing your camera while you are away from home and have no access to a computer However due to some limitation of this technology only video stream is provided in this mode Note Your wireless carrier will be charging at a pre determined rate for using mobile data service 3GPP Mobile Phone iPhone BlackBerry PDA MID PC Laptop with web browser Router Figure 4 1 Ways of accessing camera Viewing Live Video Stream 4 1 Storex DNR 30H Network Camera Accessing via PC Web Browser User can check the current condition of the monitored area via Internet Explorer which comes with all Windows based computer system Please refer to the follow
17. the camera to the selected position and check the view in the preview window Delete Preset Points Available Preset Points be Figure 6 13 Delete preset points PTZ Position Reset Here it allows you to move the camera view to the preset position There are two reset buttons Calibrate PTZ Back to Factory Default Press here to calibrate Pan Tilt position back to factory default Reset PTZ Home Position Back to Factory Default Press here to reset camera s Home position to factory default PTZ Position Reset Calibrate PTZ Back to Factory Default Reset PITZ Home Position Back to Factory Default Figure 6 14 Delete preset points Patrol Mode Patrol Ordering After you have created preset points you could then configure how much time the camera will stay on each preset position when in patrol mode To set the patrol order check and select preset positions from the drop down list and then enter the duration for each checked and selected preset position Pres Save to apply settings Patrol ordering Duration 5 Seconaits Duration 10 Seconaits Duration 3 Seconats Figure 6 15 Patrol ordering Patrol Speed Here you can configure the PTZ camera patrol speed to be fast medium or slow After you have chosen a speed setting please press Save button Event Setup When an event happens like detected motion or triggered I O device a snapshot can be instantly sent to your E mail account ftp server im
18. 6 8 o 4 450646 be 4 oa Onde a de De OO EERE RO nn er eee ooo nos 6 8 DONS s 4 pa HO HER PA Rad PRG Pm 6 9 Re c Oe eee eee aed eee ee Es 6 9 cC Boe ae EA oe ee ee ee a eee oe 6 9 PTZ COMO so errada SER EERE eee d BR aS d EM S 6 10 Preset POINTS oe 2 nta eo ee Gn God eee Ara te edo een eee nee 6 10 o o 4 44 55 44 6 4 AAN 6 11 EVENE SCD 4 44 knw aa a ee deu ee the a a ee ee ee ee oe el es 6 11 Event Server Setup 4444 eee 6 12 Tagger setU 20d De Lin a d a Rare bee ee aies de rs toit ae dw de Sx 6 14 Motion Detection Seb s s rescate ir ed e wo a mdr da da das 6 14 Hasc gate neo sc bo a do ads a a ae dos a lena de ee S 6 15 AUCO DELCCION AI II 6 15 Recording SSD sea aa e 93 049 9 Had Te A RARA a rio 6 16 R COLTER ee eR eee e da 6 16 Date QUID Losas seda a 9 ROC Go de y ea dde ee ee a o own em e os 6 17 EE D A A e ii ee 6 17 Chapter 7 Event VieWers a2 3o asar aa a etre a ia 9 des 7 1 EVENE MISCO 244625446565 020502550 ee Se he SERB e REE Eee eee EeEee eee ee bea a eee 7 1 Chapters Malmtenance samaa rewa Le sue 309 E aa a ER ACA R com dat 8 1 IMORMadON S 28 43 50665 cer E E E EREE ae a 8 1 LOQ seme kanaa Ee a d aea a i ETO an E he wae E ee eee 64d e a a 8 1 Maintenance csa a ad e eea I T1207 017077 1277 2017 G a er re 8 1 Profile Management sa 4ocicde qoe v X cene C3 de dada e ER da R res 8 2 Reset All Settings to Default hrs 8 2 Fimwae Upda 24 4 99594 30999 398 eos wag Saeed oe eee aa oh
19. 9 gt b y 4 Zoom Control Es ESE Pretet Porte d Select Pont v Lecta Snapshot NR NN record open recorded n h fi A 9 I I I I I I I je Q D O 1 p o 2 o o 3 P Figure 4 6 Live view Note If your IP camera falls behind a firewall you will need to enable ports 80 and 554 default ports used by camera in your firewall and link them to the internal IP address of the camera Should you have more than one IP cameras please increase the value of the above ports by 1 e g the second camera will have ports 81 and 555 Please refer to the manual of your router or firewall Accessing via PC Web Browser 4 3 Storex DNR 30H Network Camera Accessing via iPhone Smartphone As long as your device comes with built in web browser you can use the device to view the live video stream via MJPEG mode video only which is supported on popular smartphones like iPhone and a wide range of mobile devices such as NB Mobil Phone PDA Nettop MID Tablet Platforms and supported web browsers e Windows IE Google Chrome Safari FireFox non IE browsers require VLC plug in e Linux FireFox e Mobile Device iPhone iPod Touch BlackBerry Android WM and major brand mobile phones However before you can successfully view your camera video from a remote location over the Internet you need to configure port forwarding on the network router to which your IP camera is connected see the re mote viewin
20. A A A A reste lava MLS rel E ra Pori Forwarding LET TS Poison Port Baerga ere Port Forwarding TES lehe pkra veu By emer Arieh eee Ie d dcs OC ee Behesd Be RA freind Theae gef ina nts eed il vem was In bci Eee mb perros il Pre boul r bahra paa Cake ay LAT frd Eras Berl Pore adr a locat IP address to the server Then add the IP address and network protocol type port number and name of fne senice in the following ligt Based on the list ine gaieway will forward senica request trem culside users to thia corresponding local server d Yes No Please select 1921580100 No gata intact Examples of Port Forwarding Setup on Routers 11 1 Storex DNR 30H Network Camera Language English SSID Tech 4 Firmware Version 1 0 0 7 Operation Mode Router a ema RA CN aia Virtual Server ME NAT Setting Virtual Server To make services like WWW FTP provided by a server in your local network accessible to the outside users you should specify a local IP address to the server Then add the IP address and network protocol type port number and name ofthe service in the following list Based on the list the gateway will fonward service request from outside users to the corresponding local server Yes No Please select v Please select E 192 168 0 100 192 168 0 100 D Link DIR 655 Virtual Serve Setup Product Page
21. Ad rens Th IP acres olm PE running ha aedes application Por Triggering a Protocol The protocol eed lor mis application Hiat TCP UDP cr AB al protocols supported by the Router Skates The status of fs entry Enabled means he viual server entry is erates Common Service Part Some common sante already astas in me pul down kit Modify To mode or delete an existing entry aay D REO a Ve ner emiry Dick ma Add Hew Bus Seko he service vos maio se trom Eee Common Service Port Es wnmom Senes Por ta dod nolit fue duievics El po he rumba ol he sereice port or serca px rane Examples of Port Forwarding Setup on Routers 11 3 Storex DNR 30H Network Camera List of Figures and Tables Figure 2 1 DINE 3 uiri MT Creme 2 1 Figure 2 2 Front and rear view or DNR 3O0LL cus suede obere o ree siemens Pa Paid 2 5 Figure 2 3 IR LEDs left and LED status indicator QE usine sise rta 2 4 Figure 3 1 Connection of cables a ee ela UE RR MEDIE 3 1 PIQUE 2 WIZE Er 3 4 Figure TN NE P 3 4 Foure SS Camera SOS COR tr iras 3 9 Figure 3 5 Security alert dialog Windows XP esser eh rr re he rer R heh RR ERR ERE ES EE TER 3 9 Figure 3 0 Pass WOld SU CL 3 6 Figure 3 7 Camera configuration en aa Sd ee des dE oo 3 6 Figure 3 8 SCOR RSS Nana 3 6 Figure 3 9 Device configuration 4 ice dra ena la eco 3 7 Figure 3 10 Orientation configuration as oou rra me ee 0 dns eo
22. DIR 655 E D d D Link VIRTUAL SERVER The Virtual Server option allows you to define a single public port on your router for redirection to an internal LAN IP Address and Private LAN port if required This feature is useful for hosting online services such as FTP or Web Servers Dort Save Sein Hardware Version B1 Firmware Version 2 00 SUPPORT Helpful Hints PORT FORWARDING Check the Application Name drop down menu for a list of predefined rver types If you APPLICATION RULES QOS ENGINE NETWORK FILTER lect one of Y arrow 24 VIRTUAL SERVERS LIST the drop down menu to fill WEBSITE FILTER INBOUND FILTER Traffic FIREWALL SETTINGS ROUTING ADVANCED WIRELESS WISH WI FI PROTECTED SETUP ADVANCED NETWORK GUEST ZONE Name http IP Address 192 168 0 100 Name rtsp IP Address 192 168 0 100 Application Name Computer Name Application Name CENE 11 2 Examples of Port Forwarding Setup on Routers Port Public Port 80 Private Port 80 Public Port 554 Private Port 554 Type Protocol Both Schedule Always Inbound Fitter Protocol Both v Allow All Schedule Always wv Inbound Fitter Allow All w Schedule Always Inbound Filte out the corresponding field You can select a computer from the list of DHCP clients in the Computer Name drop down menu or you can manually enter the IP address of the comput
23. GPP stream to allow the live view on cell phones Stream 1 Resolution VGA Codec Framerate Quality Active bandwidth management Enable v Video Preference EF E E E Mo NEUE EE Nr EE Motion Smoothness Image Quality Viewing on PC http 161 220 20 16 2249 You may wish to bookmark the above links in your browser for future reference Figure 6 1 Main setup page You also can go back to live view screen by choosing LiveView from the top menu The top menu also allows you to go to the Event Viewer and Maintenance of the camera The main setup menu on the left contains several parts Main Setup Page 6 1 Storex DNR 30H Network Camera Video Settings Here you can configure the settings for video stream Video settings Turbo Picture Offers best picture quality with max frame rate of 15 FPS O Motion Adaptive Offers higher frame rate of up to 30 FPS with a max resolution of 640 x 480 O Enable 2nd Streamt nclude 3GPP Please enable 3GPP stream to allow the live view on cell phones Stream 1 Resolution VGA M Codec H264 vw Framerate 15 Quality 1Mbps v Active bandwidth management Enable vw Video Preference Motion Smoothness Image Quality Viewing on PC http 61 220 20 16 2249 You may wish to bookmark the above links in your browser for future reference Figure 6 2 Video Settings Video Mode You can select between Tu
24. Igure GA USETS SOI ssceropalu besoss as MIENNE topar euin 6 6 Figure 6 8 Adding Modifying user suc oen d eod Rer sr se see tasses tite ses 6 6 Figure 6 9 NetWork Settings PI e edad Drev UET KL UC MEME CUM EUER 6 7 Figure 6 10 Wireless settings A a do ste 6 7 Figure 5s DP TZCoODtol Dade cecnccttaas hanes on iberica 6 10 Figure 6 12 Add preset points 54 0 eee ree sers seen EUM CERCV HE EN SE beeen rennes to cerrer sets 6 10 Figure 6 13 Delete preset DOI a RUPES ae a de Neo ie IRURE AES 6 11 Figure 6 14 Delete preset POINTS dica ARRA QUERER ERU ER RR as YU Se RR RS 6 11 Figure 5 To Paro OF OH ooo anita 6 11 Figure 6 16 FTP server setup example hh hn 6 12 Figure 6 17 Image Server setup example 5 vss are ire ide raser he yeas die sie VERD EFE 6 13 Figure 6 18 Notify server setup T mms 6 13 Figure 6 19 A 6 13 Figure 6 20 Motion OS tec ae a ed MULA qu MU EM CREE 6 15 Figure 6 2 1 Recording NISTO dd cats one eae a a a a dr noe 6 16 Figure 6 23 Multi Camera setting ns ses sa a Ho XR MP ea is di Dir citer 6 17 11 4 List of Figures and Tables Chapter 11 Appendix Figure 7T Evelit VIWE s a ne on Dui den EEUU RENE d px co ro cria 7 1 Figure 8 1 System InfOTmIallOlisz esaet a se ie OA dd od Eten dad inea Dietas coter 8 1 Figure 9 2 SYSTEM IOG M 8 1 Figure ss Maintenance DAS a rra 8
25. Link k 06 40 20 2010 09 27 0 Link WO Trigger 06 40 13 2010 09 27 0 Link 06 39 10 2010 09 27 0 Link Audio Detection 06 38 56 2010 09 27 0 Link Event History 7 1 Storex DNR 30H Network Camera 7 2 Event History Chapter 8 Maintenance Chapter 8 Maintenance Here provides the current information about your IP camera and the access to history log as well as system maintenance page Information Here you can check the firmware version as well as various settings of your IP camera 2 Information Information Valid 640x480 atream Video H264 Quality 1Mbps Audio Enable YES 180x120 Video H264 Stream2 3Mbps 168 95 11 NS pe E Ethernet Figure 8 1 System information Log Here you can check the system log of your network camera Press Clear Log to clean up system log bog Figure 8 2 System log Maintenance You can reboot your IP camera change UI language export import user profile reset to factory default settings or update camera firmware please download the latest firmware from Storex website first System maintenance Reboot Camera Reboot Warning Once the reboot button is pressed the camera val be offline for approoornately 1 minute depending on your configuration Al monitoring and reporting capability will be offline until the system comes back onine Language Select Engish sae Profile Management Export BBE impor Reset
26. OSTOREX wr Sud User s Manual p Model No D N R 3 0 I V2 111223 Trademark OSTOREX is the registered logo of Storex seedonk Seedonk and Seedonk Messenger are registered trademarks of Seedonk Inc All other company and product names mentioned in this document are registered trademarks of the respective companies Disclaimer STOREX reserves the right to modify the user manual without prior notice according to the product s development and any updates Support Visit the STOREX website http ipcam storex eu and then select you IP camera model You will be able to download the latest full version of the user s manual and the software updates For any technical support or repair requests please fill out the Technical Support contact at the following address support uk storex eu Revision History 2011 12 23 Original English version CEFE Contents Contents Chapter T Important Notices 2 arse pea ses eR E ee Date JU Re ARR eee dorer oe egre BE 1 1 dc da ee ctrl n ba 02 272707101 22 Nr a re 1 1 ABDOUL ENS Mantal ss os ae dede ed ee Dee dede Ro de died oed do es dE gos oe od 1 2 Conventions in this Manual ss avo oq os rra rra aa 1 2 Chapter 2 Product OVervIQeW sesers nee toe oo oe ne ne AR a na ACA Qe xc dox ob POR dedero 2 1 Package Contents 3 5 3 99 3 9 4984 OR Ra hor des OUR dE V ROCA SUE RO nci qd e d S do S s 2 1 ped aa coke he aiaa med on Pee Cmm 2 1 asc rrr 2 2 DNRSOH F ll Fea
27. R 30H Network Camera Wireless Connection With the Storex wireless adapter installed you can also opt for using the wireless connection Please keep in mind that you can only have one active connection at a given time either through LAN or wireless network If you connect the IP camera to the Intranet then the same group of users can share the access of IP camera Please also ensure that the wireless adapter has been securely fastened or it could lead to unstable connection If the wireless connection drops randomly or plainly seems slow try bringing your IP camera in closer proximity to the wireless AP router and then see if the situation improves Important e Having more walls and ceilings between the wirelessly connected Storex camera and your wireless AP router will negatively affect your wireless connection speed Generally the number of walls and ceilings shall be kept in minimum e Materials and objects like solid metal aluminum steel water brick and concrete will weaken the strength of the wireless signal Allow the wireless signal from your wirelessly connected camera and your wireless AP router to pass through open doorways when positioning them e The operation of the wireless network may be interfered should there be other 2 4 GHz devices working in the vicinity e g microwave oven digital cordless camera etc You may experience slow frame rate or drops of connection in such situation we suggest you try
28. Trouble with Remote Viewing on Browser You can view your camera video remotely over the Internet If you have problem in remote viewing refer to the section below for preliminary troubleshooting Static IP LAN IP Camera NAT Network Internet Address Translation 221 231105 6 E Remote Viewing Client Figure 9 6 Remote viewing via browser The figure above shows a typical connection setup in which e the IP camera has a static virtual IP address of 192 168 0 1 e the WAN IP address at the IP camera site is 61 220 20 16 e the client user is trying to receive the video audio stream remotely To successfully view the live video streamed from the IP camera you need to 1 Ensure that the camera s image quality setting stays within the bandwidth limit of your local network You can check the camera s image quality setting in Setup gt Video If your quality setting exceeds your upstream bandwidth limit you will experience stuttering video or black and blank screen HTP Server time stdtime gov stork DONS Server Disabled DONS Ethernet HTTP Server Port 80 Wireless Advance RTSP Server Part 554 DDNS Figure 9 7 Advanced network setup 2 Checkthe ports used by the camera in Setup Network and note down the HTTP and RTSP server ports in this case ports 80 and 554 respectively 3 Enable port forwarding on the router and allow traffic on ports the IP camera is using You may need to consult the man
29. ace your cursor on the Communicate button the tool tip Right click to setup will appear and right click on the button and select Setting to choose input device and input source E Audio Device Selecting Dialog Select an Input Device VIA HD Audio Input mes Communicate Right click to setup i Cancel Figure 5 3 Communication setting Having configured the device please hit the Communicate button which then shall remain in pressed status for 90 seconds and automatically be released later unless it is hit again and talk through the microphone Note When using the voice communication feature you may experience various degrees of delay between transmission from the computer and playback on the camera end depending on the condition of your network environment 5 4 Enable Digital Zoom Chapter 6 Configuration Chapter 6 Configuration Main Setup Page The main setup screen consists of all the basic settings options To access the main setup page click on the Setup button ti seen at the top right location in the live view screen Then the setup page as shown in the picture below will be displayed You can configure the detailed settings of your IP camera here video settings Turbo Picture Offers best picture quality with max frame rate of 15 FPS O Motion Adaptive Offers higher frame rate of up to 30 FPS with a max resolution of 640 x 480 O Enable 2nd Streaminclude 3GPP Please enable 3
30. age server notification server HTTP server or SMS recipient to warn you about what s happened In order to properly set up the event function you must 1 First set up the event server based on your needs E mail FTP Image or NVR Station Notification Event Setup 6 11 Storex DNR 30H Network Camera 2 Once the event servers are configured you can then go to the trigger setup to configure the type of event motion schedule and the associated even actions 3 Inthe motion detection page you can set up the region and the sensitivity for detection 4 If you want to use the I O input please connect the I O devices before event setup Event Server Setup Here provides the configurations of 6 different event servers including E mail FTP Image or NVR Station Notify HTTP and SMS Please click on the event server you want to configure and input necessary information Email Server This supports standard SMTP on SSL protected webmail platforms such as Hotmail Windows Live and Google Mail Gmail To use this function in Event Server Setup gt Email Event Server Setup enter their SMTP address and SSL port respectively Then enter your user name and password and the E mail subject as you wish As of August 2010 SMTP and SSL settings for Hotmail and Gmail are as follows Platform SMTP SSL Hotmail smtp live com 587 Google Mail smtp gmail com 465 Table 6 1 Webmail setting In Authentication Method select L
31. ally You need Step4 bail lle to input the correct passphrase and then Pista lt thie corroc encrypic a masc Pase sekset the cuitalbe wireless IP address configuration select a suitable IP address configuration in puse o eu mum order to continue with setup For Wireless Ne me C Advanced setting connection only Ere rygion Passphrase O Show Password Main Menu 10 Skip this part if you didn t enable Seedonk service You will be asked to log in to your Seedonk account when you come to TIN mI Seedonk setup If you don t have a Seedonk UTER account yet you can choose to create a BM TAMEN DACH Seedonk account and continue with account registration You need to read and accept the Seedonk end user license term of service and privacy statement in order to open a Seedonk account Figure 3 13 Seedonk account setup 11 Skip this part if you didn t enable Seedonk Ste 5 Seedonk Messenger Installat service After successful login to your p Prease downoad m ONE CCU oH a eios seedonh Werte Seri emerger vga cen oat ew ond word o download and install Seedonk Messenger by ar ne en the world ss 5 E 3 b a E n re T F CEDI k x ED em ion ana mee TT EM MOFA O Mel See clicking on Download and Install Click on Downoad anc inate Next if you wish to do so later manually Figure 3 14 Installation of Seedonk Messenger 3 8 Installin
32. arding on the router consult the manufacturer of your router for instruction 9 8 Symptoms Causes and Solutions Chapter 9 Troubleshooting Symptom Possible Cause Solution Network connection error The network connection test verifies ifthe camera has successfully connected to the LAN network When the diagnosis result shows a red exclamation mark icon 9 for network connection it means the camera fails to connect to LAN network Check if the LAN cable is securely connected to the Ethernet port of the camera and to your hub router or check if the LAN cable is functioning normally Also check whether the gateway address your camera uses is identical to that of your router Internet connection error The Internet connection test verifies if the camera is connected to the Internet When the diagnosis result shows a red exclamation mark icon for Internet connection it may represent a failed connection to the LAN network It could also be caused by Network diagnosis inappropriate settings on your router that makes your router unable to connect to the shows error icon Internet such as wrong PPPoE user name password or wrong WAN IP setting when your ISP provides you with fixed IP address See if your PC connected to your router can also access the Internet If not consult your ISP router manufacturer for correct Internet setting If your router can connect to the Internet but your camera connected to your router cannot check
33. cal bit rate settings either on Stream 1 or Stream 2 If the message shows a less favorable result go to Setup gt Video to lower current video bit rate values Advanced Adjust the advanced network settings here DNS server Set the DNS server address to be via DHCP or choose to use user specified DNS address NTP Configuration Set the NTP Network Time Protocol server address to ensure the clock of the camera system is synchronized to show accurate time To synchronize camera clock via NTP server choose either to obtain NTP server address via DHCP server whose address needs to be provided manually or to use an external public NTP server whose default address is set as pool ntp org HTTP server Set the HTTP port for your IP camera to be viewed and controlled from the internet The default port is 80 Valid port numbers are between 1 and 32767 If you need to use port forwarding please refer to the Port Forwarding section in this manual 6 8 Network Settings Chapter 6 Configuration RTSP server Set the RTSP Real Time Streaming Protocol port for your IP camera to enable the support of 3GPP streaming for mobile phones Default 554 If you need to use port forwarding please refer to the troubleshooting section for port forwarding setup DDNS Click here to enable the DDNS Dynamic Domain Name Service service if you are using floating dynamic IP and want to tie your camera s current IP address to a domain name And ins
34. chnical Specifications Technical Specifications CT 00 1 3 CMOS Megapixel sensor e Focal Length 4 0 mm Lens e Max Aperture Ratio F1 5 e Fixed iris 170 4170 total of 340 degree 10 490 total of 100 degree Camera Pan 90 Sec Tilt 70 Sec zom emm angle view Grm IR Mode 0 lux using built in IR light in darkness up to 15m Minimum Illumination Color Mode 1 0 lux 1 5 1 16000 Sec e H 264 MPEG 4 Part 10 Video e Motion JPEG Compression e MPEG 4 Part 2 160 x 120 320 x 240 640 x 480 1280 x 1024 Up to 30 frames at 640 x 480 Video Frame Rate e Up to15 frames at 1280 x 1024 Video Streaming Dual H 264 MJPEG or MPEG 4 video streams e Adjustable image size and quality Image Settings AGC AWB AES e Configurable brightness saturation and sharpness Audio Communi cation G 711 PCM 64Kbit sec compression Audioi output User ID Password protection Supported DDNS PPPoE HTTP Server DHCP Client NTP Client DNS Client FTP Client Protocols SMTP Client ARP ICMP IPV4 UDP TCP IP e Support UPnP Firmware Support online firmware update Two way audio with built in MIC S N ratio 58 dB 50 10000hz Technical Specifications 10 1 Storex DNR 30H Network Camera mem E Multiple channel management Recording search and playback NVR Station Scheduled and event driven management Smart Detection Monitor the current
35. connection and the mobile device has a good connection on GPRS or to 3G network There are several prerequisites which need to be met before using the 3GPP function successfully 1 User should turn on the 2nd stream of the IP camera and set the resolution as QQVGA FPS as 5 codec as MPEG 4 and set a medium bit rate for Quality In addition after enabling the 2nd stream you will notice a drop in the frame rate for the primary stream This is a normal behavior since the camera system has to process two streams instead of just one 2 User needs to make use of DDNS function and obtain a valid Dynamic DNS DDNS address 3 Ensure that an active internet connection is available for both the IP camera and the intended mobile phone 4 Port forwarding on the network router to which your IP camera is connected must be configured in order to enable remote viewing on your IP camera Having taken above actions enter the following address into the address field of your mobile web browser or streaming software in order to view the live image rtsp ipcamera ip medias2 the ipcamera ip is the DDNS address that you ve obtained in the installation process Note Storex does not guarantee the successful viewing of live video on every 3GPP compatible cell phone You may also need to consult with the mobile network service provider about the usage and availability of 3GPP format Accessing via 3GPP Mobile Phone 4 5 Storex DNR 30H Network Came
36. d the MAC ID which are AA gt parues 192 1000 127 A D 10H Wireless 192 1680 102 HTTP Por 00 printed on the serial number sticker at the Mu Ee D 10H 192 168 0 194 Comecton Type Wired back of IP camera and on the package Then oi 290200 MN m click Next Sea c1 again Firmware 201 http ipcam storex eu EZD A Figure 3 4 Camera selection 2 Meanwhile if you see the Windows Security windows Security Alert Fa Alert dialog box during the search please T T To help protect your computer Windows Firewall has blocked some features of this program choose Unblock Do you want to keep blocking this program O Hame Wizard Publisher STOREX Keep Blocking Unblock Ask Me Later Windows Firewall has blocked this program from accepting connections from the Internet or a network If you recognize the program or trust the publisher you can unblock it When should unblock a program Figure 3 5 Security alert dialog Windows XP Installing Camera Software 3 5 Storex DNR 30H Network Camera 3 The default password is admin We strongly Ste 3 Password Setting recommend you enter a new password to D PS ONO 8 SURSEI passa to proven unsuortzed access of your daco protect your system Please note down your AER new password You can also click Next to skip this step and retain default password aoe Your current paravi is defaubad fo adi Ir feghhy pecornmarndec hal yo Ehe A Bo como moro
37. e install the ActiveX component by following the instruction on the screen This component must be installed Otherwise you will not have access to the user interface Internet Explorer Avertissement de s curit Internet Explorer Avertissement de s curit Voulez vous installer ce logiciel 2 Voulez vous installer ce logiciel 2 m Nom StorexActiveX cab Nom IPCamcClientActivex cab diteur STOREX diteur STOREX Plus d options Ne pas installer x Plus d options Installer Me pas installer Bien que les fichiers t l charg s depuis Internet puissent tre utiles ce type de Fichier pr sente un danger potentiel N installez que les logiciels des diteurs Y Bien que les fichiers t l charg s depuis Internet puissent tre utiles ce type Y approuv s par vous Quels sont les risques de fichier pr sente un danger potentiel N installez que les logiciels des diteurs approuv s par vous Quels sont les risques Figure 9 3 ActiveX installation 2 ActiveX was installed but not enabled Ensure that the ActiveX had been correctly registered with your Internet Explorer Please check that you ve got both the IPCamClientActivex and StorexActiveX control components registered and enabled under Tools Manage Add ons Figure 9 4 Add on management 3 Inappropriate browser security setting Please ensure that your security setting in Internet Explorer allows the installation of ActiveX
38. eedonk server which helps protect user privacy 3 6 Installing Camera Software Chapter 3 Installtion 6 Select the configuration of your IP address to obtain IP address automatically DHCP mode or manually enter IP address information Then choose whether to allow iWizard FERRER to automatically configure your firewall ss configure connection port and the frequency e ES of your local power Note if you enabled Seedonk service you won t see connection port and frequency configuration here 7 Select the orientation of your IP camera in Standard Position or Ceiling Mount You can also change the orientation setting later via the Web client Sanaa Pest T Dibra Lal ATT 8 If you are not using wireless connection Ste p4 Wireless Network Selection please skip this part If you have purchased and connected the Storex wireless adapter Do you well io um Pur veroloss network as ihe prolenned conneciier Searching Tor available wineiess networks SA west to your IP camera you will come to wireless network setup Please click Yes to connect wirelessly by default The wizard will search for available access points Then select one access point Saach agan Figure 3 11 Wireless connection setup Installing Camera Software 3 7 Storex DNR 30H Network Camera 9 The wizard will select an appropriate f Wireless Network Settin encryption method automatic
39. eee ee mee a 8 2 Chapter 9 1hOUDICSNOOUNG 3 246456 dede 3 AA E EON E EOS RUE ei Eq A SES qs 9 1 Reconfiguring Your Device 5 6 a3 9 93 9 9 59 sms ode eode Sol do do NER RE dC read Rede ne 9 1 Eo as qq BE BOR VCRBA IA 9 1 Reset to the Factory Default Settings eee eee ee 9 2 Trouble with the ActiveX Client su aer dedi PEREDA xq rper Xd dq xS 9 3 No user interface in the browser ee ens 9 3 Trouble with Remote Viewing on Browser 9 5 Symptoms Causes and Solutions s 3 373 9 9 X99 3 3 da dame arrete reine doe 9 eR S 9 7 Chapter 10 Technical Specifications sierras 8 9 X343 ARAS 10 1 Technical Specifications 6 036444 446656686 564445588 548 SORS EU S d RUE b S don dup a 10 1 Chapter TT ADBODODE xx 346a x4 De EAR Dia ID D EA 3294332 3 00 3x 11 1 Examples of Port Forwarding Setup on Routers 11 1 List OF Figures and d3bBl6S 4 amp O46 RS Fe Ord de EEn da RC UR ds 11 4 02 Contents Chapter 1 Important Notices Chapter 1 Important Notices Operation Safety Before starting using the camera please read and follow the steps below to protect your IP camera e Please place the IP camera on a level surface and out of direct sun shine e Please keep the IP camera indoors and away from water dust humidity or magnetic products Please do not rotate your IP camera by hand It may cause the damage
40. er at which you would like to open the specified port Chapter 11 Appendix TP LINK wr1043n Virtual Server Setup 300M Wireless N Gigabit Router TP LINK Prada mes de a ra Add or Modity a Virtual Server Entry Virtual Servers Help Viewal servers can be used for seting vp public services on pour LAN A wirtual serv is defined as perice por and ad requests from kiemel to Pes service por 82 will be redirected to he computer specified by the server IP Any PC that was used for a urtua server must have state or reserved P address because Es IP address 152 168 0 100 may Change when using he DHCP fuscton AL e Service Port The numbers of Extemal Ports You can enter a senice port Enabled er range of service ports he format is 200 YYY 1000 is Stat pon YYY is End port IP Address The IP address of he PC running he ser ce application Select One Protocol The protocol used for this application either TOP UDP or Al all protocola 1upgortes oy he Router e Status The status of ihis entry Enabled means the virtual server entry is enadied e Common Service Port Some common senos already exis in he poll own best e Modify To modify or delete an existing entry SOOM Wirel N Gigabit Rout TP LINK med a one Viral Servers Help Virtual servers can be used for selfing up public sen ces on your LAN A wival Server is defined as Jerica port and all requests from Internet to Pes serice por
41. evel in the case of low environment lighting There are two adjustable parameters for low light behavior e Maximum Exposure Adjust the shutter speed by selecting between Disable and 30 fps Lower frame rate means longer exposure time which allows more light to be captured by the image sensor However if there is fast motion in the scene increased exposure time will result in motion blurs in the captured image Choosing Disable will use the default value of max exposure and max gain in low light setting which are 30 fps and 7 5 respectively e Maximum Gain This allows you to adjust the gain level between 1 and 8 5 dB Higher gain level increases the brightness of the picture but also increases the noise in the picture LED Indicator This lets you control the LED indicator at the front of camera Turn on the LED indicator or turn it off in case you don t want people to notice the camera is working IR Light Control The network camera is equipped with an IR light sensor and 12 IR LEDs which makes it capable of fitting different lighting situations and providing 24 7 monitoring S2 IR LEDs IR Light Sensor Normal lighting Without IR LEDs With IR LEDs Indoor lights on Indoor lights off Indoor lights off Figure 6 4 Effect of IR LEDs The IR light sensor allows the camera to detect the lighting condition of the environment and to turn on off the IR LEDs accordingly you can configure the
42. function Having made your settings press Save button to save your settings To playback the recordings stored on the SD card go to Setup and click on Recording History located on the left menu Note e This Storex IP camera uses a First In First Out storage method Once the SD card is full the oldest file will automatically be overwritten If you want to record video clips of detected motion to SD card you need to set at least a motion detection region before setting up event based recording in Recording Setup Recording History Recording History lets you manage the video clips that have been recorded and stored on SD card by the camera You will also see a playback menu as shown below Recording History ID de Date A Time 4 Duration 44 Triggered by Protected Empty Figure 6 21 Recording history Figure 6 22 To play a video clip first select a video clip on the list and press Playback File format AVI 6 16 Recording Setup Chapter 6 Configuration Function Key Description Playback Click to download then playback Download Click to download the video clip on your PC Protect Unprotect Selected clip s will never be erased Select All Deselect Delete File management Table 6 4 Management of recording history Date Setup Here displays the current time information stored in your IP camera and you can set up the Time Zone for your current region or country get time information from NTP
43. g Camera Software Chapter 3 Installtion 12 The Wizard starts programming your camera based on your settings Please wait patiently and do not interrupt the process The estallan Wizard programming De dees wilh te selling wish you jus anlorcd Figure 3 15 Programming camera 13 The Wizard performs system diagnosis Ste 7 System Diagnostics based on your network settings and alert D changes hos ten ed io cd dere The resul lo caxw ncechc of your miwok you for inappropriate settings marked with a exclamation mark icon IP Address Ur y Dente Nama HTTP Puri 0000 KTSP Pon Cosmn cti n Typi 3H Firmin Fill ED GELD Figure 3 16 System diagnosis 14 The iWizard indicates the setup has been completed successfully You can click on the URL to view the live video now Click Yes if you wish you set up another camera from Consors you tad success sao e nao dewce Yos cen sr un the dence by eere IP acres imt me wee ries scratch Do you sabido tup another descr Bs k T Figure 3 17 Multi camera setup Installing Camera Software 3 9 Storex DNR 30H Network Camera 3 10 Chapter 4 Accessing the Camera Chapter 4 Accessing the Camera Viewing Live Video Stream Storex provides a wide range of access method to view the live video streamed from the IP camera that you ve just installed which includes 1 View the live video stream from a single camera on
44. g section in the Troubleshooting chapter To access your camera via mobile web browser follow the steps below 1 Use a PC to log on to the camera and go to Setup gt Video Settings and check the Enable 2nd Stream include 3GPP box to enable the stream 2 video 2 For the Stream 2 set the Codec as Motion JPEG 3 Launch the web browser on your iPhone Android phone or any other mobile Internet device and enter IP address mjpeg html into the address field of your phone s web browser to watch live video on your mobile device Or click on the link at the bottom of the Video Settings page to preview the M JPEG stream Video settings Turbo Picture Offers best picture quality with max frame rate of 15 FPS O Motion Adaptive Offers higher frame rate of up to 30 FPS with a max resolution of 640 x 480 Enable 2nd Stream nclude 3GPP Please enable 3GPP stream to allow the live view on cell phones Please set Stream 2 s codec to Motion JPEG if you wish to view the live stream on cell phones with web browser only without a RTSP client Stream 1 Stream 2 3GPP Mode Resolution SXGA Codec Framerate 15 Resolution QQYGA Codec Framerate Figure 4 7 Enable 2nd stream 4 4 Accessing via iPhone Smartphone Chapter 4 Accessing the Camera Accessing via 3GPP Mobile Phone You can access your IP camera via 3GPP compatible mobile phones when the IP camera has a stable internet
45. ing steps to watch live view on WebVUer 1 Open the Internet Explorer 2 Enter the camera s IP address in the address bar e g 192 168 0 100 3 A dialog box that requests the user name and password appears enter a valid user name and password and then press OK The default user name and password are both admin Connect to 192 168 0 130 User name admin Password Remember my password Figure 4 2 Login dialog box Note If you forget your user name and password you need to reset your camera to factory default settings see Troubleshooting chapter 4 After valid user name and password are entered Internet Explorer will prompt the installation of camera software from Storex Install Activex Control What s the Risk Information Bar Help Figure 4 3 Installing Storex ActiveX 5 Click on the warning message and choose to install the ActiveX And then the reconfirmation dialog will appear on the screen Please press Install twice to install both the StorexActiveX cab and IPCamClientActivex cab on your system Internet Explorer Avertissement de s curit X Internet Explorer Avertissement de s curit Voulez vous installer ce logiciel 2 Voulez vous installer ce logiciel 2 E Nom StorexActiveX cab Nom IPCamcClientActivex cab diteur STOREX diteur STOREX Plus d options Installer Ne pas installer Plus d options Ne pas installer de fichier pr sente un dange
46. is 32 channel video management software Here you put in the IP address of a PC running the NVR Station program and then you set up event detection and event trigger and choose Notification as an event action Later when an event is triggered the camera can notify the PC running NVR Station that an event has been triggered and the NVR Station can then sound alarms start recording etc in response The advantage of using this function is that it allows you to move some workload of doing video analytics from the PC running NVR station to the edge devices such as IP cameras So the video analytics and event detection would not take up too many CPU resources on the PC running video management software like NVR station T Figure 6 18 Notify server setup HTTP server If available enter the address of your NVR s HTTP server The HTTP URL entered here is meant for the camera to use HTTP protocol to send a notification message to your network video recorder s HTTP server when unusual events are detected by the camera The NVR can then respond to the notification message HTP server mewe Figure 6 19 HTTP server setup SMS server Here provides the configuration for SMS notification feature that allows the camera to send a SMS Short Message Service alert message to one or more pre defined recipients when a pre defined event scenario is being triggered This feature does not require additional hardware GPRS modem and SIM card insta
47. is will reset IP camera to its factory default settings producing the same result as pressing the hardware reset button at the back of camera If you need to perform hardware reset refer to the Troubleshooting chapter Firmware Update After downloading the firmware please log in to the setup page of your IP camera and click Maintenance on the top menu and then look for firmware update section Press the Browse button and locate the downloaded firmware file and press Upgrade button to update camera firmware Once the update process begins it must not be interrupted Firmware Update Warning Upgrading firmware may take 3 minutes please don t turn off the power or press the reset button If the network is congestion it may take more time to complete the upgrading Figure 8 4 Firmware update If you log in to the live view page after camera is rebooted and find that some icons are in the wrong place Try pressing Ctrl F5 to force a cache refresh of your browser Caution Before updating firmware please close all other browser windows and background applications that are consuming network bandwidth 8 2 Maintenance Chapter 9 Troubleshooting Chapter 9 Troubleshooting During the course of installation you may encounter various issues in regard to the usage of the camera The following section contains some troubleshooting procedures to help you solve the problems Reconfiguring Your Device Any
48. l 1 on user 78dBm Channel 6 on JASPER 86dBm Channel on Settings SSID user v Security WEP HexG4 128 bit v O WPAPSK Manualhex Keyphrase ses Figure 6 10 Wireless settings Network Settings 6 7 Storex DNR 30H Network Camera Network Diagnostic Here you can run the diagnostic tool for your current network settings and it will show error messages if any anomaly is detected For further information on error messages please refer to the FAQ section in this manual or visit http ipcam storex eu for more information Network Bandwidth This automatic network connection speed detection is to help users better define appropriate video bit rate for their applications To perform network bandwidth test 1 In Setup Network click on Network Bandwidth located on the left menu to start 2 Wait for Internet Explorer to prompt for the installation of Java plug in Then click on the text to accept e Setup Network 3 Camera begins detecting connection speed Please wait while the camera is determining the connection speed 4 Once speed diagnostics is done camera will advise current user on network speed See below example The camera s current connection speed can provide a smooth viewing of the video and you may open 10x simultaneous viewing ofthe 1st stream The message indicates that currently connected network has a bandwidth to support up to 10 network cameras of identi
49. lled Users only need to first apply an account with a third party web based SMS gateway service provider To properly configure SMS server 1 Under Setup gt Event Setup gt Event Server Setup click on SMS server to start configuration 2 Provide the required data for the following field Field Description Service provider Default Clickatell User name User name registered at Clickatell Event Setup 6 13 Storex DNR 30H Network Camera Field Description API ID API ID provided by Clicktatell Target country The country code for recipient s mobile phone number Target cell phone Recipient s mobile phone number Table 6 2 SMS server setting If you do not have a Clickatell account yet please visit www clickatell com and under Login gt New Customer gt Product Selection choose Clicktall Central API and proceed to obtain an API ID according to its online instructions 3 Choose Next to save the setting 4 Customize the SMS message content if wanted Choose Next 5 To receive a test message click on Send me a SMS message to the SMS Gateway Or choose Finish to save the configuration 6 To enable SMS notification go to Setup gt Event Setup and click on Trigger Setup to create a new event trigger or modify an existing one Then under Event Actions check Send SMS and choose Finish Send SMS please ensure you ve enough credit in the Clickatell systemi Note You m
50. ministrator rights Simply right click on the iWizard icon on your desktop and select Run as administrator Problem accessing on the LAN network using web browser If you re not sure whether your camera is on the same subnet with your PC reconnect your camera to your PC directly configure the IP address of your PC as 192 168 0 X and run iWizard again to reconfigure its subnet address to match that of your PC Then reconnect it back to the router and run iWizard again The viewing PC is not connected to the LAN network Check if your viewing PC has a successful connection to the LAN network on which the camera is installed You can open a command prompt window by pressing Winkey R and input cmd and hit OK and then input ipconfig and press Enter When your PC is connected to the network it will display information on your IP address subnet mask etc The wireless connection is broken If you intend to access your camera by way of wireless connection please check that 1 the IP camera is connected to the correct wireless access point Problem accessing via 2 you have correctly set the encryption type and key for the wireless connection If wireless connection you didn t use a router on your network the default IP address for the camera will be 192 168 0 128 You can check the status of the connection by logging on to your router s maintenance page or page titled with similar wording Consult with the manufacturer
51. moving the IP camera away from the area or turning off other appliances e Since wireless cameras can cause interferences on transmission you may encounter erratic behavior when there are more than 10 cameras operating in close proximity e The default wireless connection method uses 802 11n standard and you should experience a stable connection on your camera within 20 meters of the access point 3 2 Wireless Connection Mounting on the Wall or Ceiling Q Screw the mounting plate into the mounting surface Q Loosen the screw that fixes the trapezoid shaped fastening bracket Push and hold the bracket to the right and tighten the screw i Chapter 3 Installtion Secure the IP camera to the ceiling plate Q Let the two tips of the fastening bracket slide into its position on the camera base as circled O Use a screwdriver to tighten the screw on the fastening bracket Make sure the bracket holds its position firmly Mounting on the Wall or Ceiling 3 3 Storex DNR 30H Network Camera Installing Camera Software The software for your camera includes 2 major parts which help you use the IP camera 1 Wizard Installer and Wizard utility For quick and convenient setup of your IP camera software hardware in steps Having installed the iWizard double click on the Wizard icon on your desktop and it will start to search the available cameras on your network Dax ageo Fo
52. mwaro 201 Mip Mpcam storex eu SII E gt Figure 3 2 Wizard 2 16 CH WebVUer This provides Live View and controls via Internet Explorer ActiveX The WebVUer also supports multi channel management allowing you to monitor up to 16 cameras Figure 3 3 16 CH WebVUer 3 4 Installing Camera Software Chapter 3 Installtion Running the Wizard Setup Utility Before running Storex software make sure you have Storex IP Camera beside you To begin setup insert the installation CD supplied with the camera into your CD ROM drive and the Wizard utility will start and guide you during the installation process of the hardware and software for your IP camera You will be asked to select the displayed language first Then please click on IP Camera Setup and select the camera you wish to install and follow the steps below Note If Autorun has been disabled in your computer please browse the contents of the installation CD and double click on the iWizard exe file to run the setup wizard 1 The wizard searches for all available cameras Device Selection on your local network Click on a camera from Posse Select the desired devce lo continue with Be setup Connected Device s Current Settings tive View DNR XH connected camera list and wait until the live video and camera information are displayed QU 5E BOOO113 on the right side You can double check ae Es DN 20H 192 168 0 116 the device name an
53. net on your LAN network If not contact your network administrator for assistance The camera s WAN IP address has changed but yet to be updated into DNS cache If you use DDNS service the information of your camera s IP address and the domain name the IP address is linked to is stored in the DNS cache The cache is used to retrieve the IP information by the DNS server which translates entered hostname into the camera s IP address Though the information is updated every few minutes determined by the value of TTL Time to Live occasionally the DNS information changes e g your camera acquires new IP but the old information is still stored in the cache resulting in connection failure When this happens try waiting a few minutes for the new IP information to be updated onto DNS server and then retry connection or try to decrease the TTL value If it still doesn t work refer to other possible causes and solutions or contact Storex for technical support The router s configuration does not allow incoming traffic to the camera If you want to make your camera located on a LAN network accessible from the Internet you need to enable port forwarding on your router and allow incoming traffic on the HTTP and RTSP ports your camera is using your router may require a reboot after port forwarding is set Refer to the Remote Viewing via Internet Explorer section in the user manual for detailed information If you don t know how to enable port forw
54. ng mapping on your router note that the public RTSP port must be qual to the internal RTSP port used by the IP camera For instance if the IP camera uses RTSP port 554 internally then its mapped public RTSP port on the router should be 554 too Though the same does no apply to the camera s HTTP port The camera using HTTP port 80 can have 8080 as its mapped public HTTP port on the router 9 6 Trouble with Remote Viewing on Browser Chapter 9 Troubleshooting Symptoms Causes and Solutions Listed below are some other frequently asked questions and their answers Symptom Possible Cause Solution The camera is not powered on Make sure the camera has been powered on for over 1 minute and its LED status indicator is lit The Ethernet cable is not firmly connected to the camera Check if the Ethernet cable is securely connected to the Ethernet port of the camera and to the network switch When the camera has successfully established connection the LED status indicator appears blue The entered IP address is incorrect Check if the IP address you entered matches the IP address of your camera If you are certain that your camera is configured with the same subnet mask as that of your PC you can first disconnect other cameras and then run the iWizard to scan the camera on your network You shall then see the camera s IP address on your network Note if you are running Windows 7 Vista you need to run iWizard tool with system ad
55. nsation This lets you turn on and off backlight compensation and select the strength of the backlight compensation which when enabled can make the subject appear clearer in the image when the backlight is too bright or the subject is too dark Default Disabled Flickerless Here controls the flickerless mode 60 default or 50 Hz Exposure Control This allows you to control the exposure time of the camera Default Auto mode You can manually set the shutter speed within the range of 1 5s to 1 16000s to suit your lighting conditions In Auto mode the gain Camera Settings 6 3 Storex DNR 30H Network Camera level is automatically determined by the camera under normal lighting condition When Auto is selected and low environment lighting is detected the shutter speed and gain level will be set as 1 30s and 7 5 respectively unless you have enabled the Low Light Behavior option and manually specified exposure and gain setting Low Light Behavior Switching on the Low Light Behavior will produce better and clearer image when the camera detects low environment lighting When the Exposure Control is set as manual the Low Light Behavior control will be dimmed and inaccessible Here the default setting is Off and the shutter speed and gain level will be set as 1 30s and 7 5 by default on the condition that low environment lighting is detected Switching on the low light behavior allows you to manually set the shutter speed and gain l
56. o onto SD card whenever motion in the scene is detected you need to set at least a motion detection region before setting up event based recording in Recording Setup I O Status Here displays the status of your I O port for your reference Audio Detection Configure the sensitivity level in audio detection used by event trigger Available options low medium high Event Setup 6 15 Storex DNR 30H Network Camera Recording Setup In addition to the capability of storing event snapshots to local SD Card slot card not included this camera also supports storage of video clips audio may be included if enabled to the local storage device To configure the recording function go to the main setup page and click Recording Setup Then follow the steps below 1 Recording Setting Here it displays the status of your SD card among other options Click Next to proceed SD Card Status Status verification SD Card Capacity Show available and total space in the card Format Click to format SD card Enable Recording during Check to allow forced recording to SD card when network network failure connection fails Table 6 3 SD card setup 2 Event Selection Click on Next to set up recording methods Event based or Disable Recording Event based Recording Start recording when motion audio and I O are triggered multiple choices Recording length 60 3 600 sec default 60 sec Disable Recording Turn off recording
57. of the IP camera e Please do not drop the IP Camera body to the floor it may cause the damage to main parts Please do not disassemble or remodel the product it may cause damage or fire e Do not shake move or disturb the IP camera when it is in operation as such actions may result in the malfunction of the device Power off the IP Camera as soon as it is found smoking or smelt unusual Please do not place the IP Camera around the heat sources such as television or microwave oven Operation Safety 1 1 Storex DNR 30H Network Camera About this Manual This manual is only intended for the users of Storex DNR 30H network camera The content of this manual is applicable to firmware release 2 0 Conventions in this Manual While you are using this manual pay attention to some symbols and notations that are used to draw attention to special situations such as Caution Information provided here is critical to prevent damage to the product or injury to the user Important Here it provides instructions that a user must follow in order to complete a task Note Additional information or tips to help the user operate the product 1 2 About this Manual Chapter 2 Product Overview Chapter 2 Product Overview Package Contents DNR 30H Please check the package contents on your hand If anything is missing please don t hesitate to contact your local distributor Figure 2 1 DNR 30H Pa
58. of your router for detailed instruction Symptoms Causes and Solutions 9 7 Storex DNR 30H Network Camera Symptom Successful login to the camera but no image is displayed Successful access on local network but having problem accessing from Internet Possible Cause Solution The Storex ActiveX componentis not installed If you are viewing the camera video on Internet Explorer make sure you have installed and enabled Storex ActiveX component Open your Internet Explorer browser and go to Tools gt Manage Add ons and check that you ve got both the IPCamClientActivex and StorexActiveX control components registered and enabled Refer to the Trouble with the ActiveX Client section of this manual for further help The VLC plugin is not installed for non IE browser If you are viewing camera video on Firefox Safari or Chrome make sure your VLC plugin is properly installed Visit www videolan org vlc to download the codec The entered hostname WAN IP address is incorrect Make sure you entered the correct hostname if you use DDNS or the WAN IP address of your camera in the location field of the web browser The LAN network is not connected to Internet You need to have access to the Internet when trying to view your network camera remotely Equally your camera installed on a LAN network also needs to have access to the Internet for your camera to be accessed remotely Check if you can browse the Inter
59. ogin Enter a complete email address in User Name field xxxxexxxx com Other SSL webmail platforms are not tested FTP server Here it provides the settings of the FTP server that can be used to store event snapshots taken by the camera when triggering of an event is detected To start saving snapshots to a FTP server click on the text link to set up the FTP server Ensure that you have put in correct server information before saving the chanegs You may try using the default FTP port number 21 if you don t know the server s port number After that set up the image server and then go ahead to create an event trigger and choose FTP as one of the event actions Depending on your network environment it may take a certain amount of time to upload snapshots to the FTP server FTP Event Server Setup FTP address 77772222222 report A User Name password eeeseeseseesens Upload path en surveillance Absolute PATH Figure 6 16 FTP server setup example Image server This page allows you define the naming rules of the snapshots taken by the camera and saved to the server or SD memory card when an event is triggered 6 12 Event Setup Chapter 6 Configuration Image Event server Setup Base file name ipcam test Add date time suffix Add sequence number suffix no maximum value Figure 6 17 Image server setup example Notify server This function is meant for integration with NVR Station which
60. preset positions Add Preset Points Position Name Cluse the current position as Home Delete Preset Points Available Preset Points Select Point PTZ Position Reset Figure 6 11 PTZ control page Preset Points Add Preset Points Firstly use the arrow buttons to move the IP camera to the desired position And then type the name into the Position Name field and press the Add button If you would like to set the position as preset Home position please check Use the current position as Home button The Home position can be accessed on the live view page by pressing the Home button If you want the camera to always return to home position after a position change check Auto return to Home position input the period of time between 30 to 300 seconds in which the camera stays in the new position and press Save button Then whenever the camera changes to a new position it will automatically return to its Home position after this period of time expires Preset Points Add Preset Points Position Mame Cluse the current position as Home Auto return to Home position Figure 6 12 Add preset points 6 10 PTZ Control Chapter 6 Configuration Delete Preset Points If you would like to delete a preset point please select a preset point from the Available Preset Points list Before you press Remove to delete the selected preset point you can click Go To button to move
61. r potentiel N installez que les logiciels des diteurs de Fichier pr sente un danger potentiel N installez que les logiciels des diteurs Y Bien que les Fichiers t l charg s depuis Internet puissent tre utiles ce type Y Bien que les fichiers t l charg s depuis Internet puissent tre utiles ce type approuv s par vous Quels sont les risques approuv s par vous Quels sont les risques Figure 4 4 Security Warnings 4 2 Accessing via PC Web Browser Chapter 4 Accessing the Camera 6 Meanwhile the Windows Security Alert dialog may appear Please click Unblock to unblock it from firewall Windows Security Alert ES n To help protect your computer Windows Firewall has blocked NY some features of this program Do you want to keep blocking this program e Name Internet Explorer Publisher Microsoft Corporation Keep Blocking Unblock Ask Me Later Windows Firewall has blocked this program from accepting connections from the Internet or a network IF you recognize the program or trust the publisher vau can unblock it When should unblock a program Figure 4 5 Unblocking application 7 Now you can start using WebVUer on Internet Explorer to watch live video and manage IP camera ls Brightness View Mode e Setup ev Mode Singe Y A anms ti Speaker OSTOREX Microphone iov Wee 100 A PD ee a Video Stream Steam w q 4072 tpend 3 3 w 4
62. ra Accessing via Seedonk IM Client If you have installed the Seedonk IM client you can also access your network camera through the easy to use Seedonk IM Its intuitive instant messenger like interface lets your conveniently control view and share cameras over the Internet If you have not installed the Seedonk IM client you can download it from http web seedonk com index php download html Having downloaded the Seedonk IM run the application and follow on screen instruction to complete its installation ie Seedonk Setup Welcome to the Seedonk Installation Wizard It is strongly recommended that you exit all Windows programs before running this setup program Click Cancel to quit the setup program then close any programs you have running Click Next to continue the installation WARNING This program is protected by copyright law and international treaties Unauthorized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties and will be prosecuted to the maximum extent possible under law Figure 4 8 Installing Seedonk IM To access your camera using Seedonk IM client double click on the Seedonk icon on your windows desktop and then enter the user name and password of your Seedonk account to log in to the service If you do not have a Seedonk account go to http www seedonk com cxs register do from register and continue with account registration
63. rbo Picture and Motion Adaptive mode e Turbo Picture This mode will provide you with the best video quality but max frame rate will be limited to 15 e Motion Adaptive This mode will provide up to 30 FPS at maximum 640 by 480 resolution Stream Setting You can change the setting of resolution codec frame rate and quality for the video stream If you need to watch the live video on your mobile phone or PDA please check the Enable 2nd stream include 3GPP box to enable the Stream 2 video and the stream setting for the 2nd stream will be displayed For available video modes for stream 1 and 2 refer to the appendix section of this manual Active Bandwidth Management When network congestion occurs Storex network camera can intelligently force down current user defined video bit rate and bring it back when healthy bandwidth level becomes available This avoids video quality deterioration and frame dropping by restricting network camera from sending excessive amount of data while the network is already overloaded To activate the function select Enable from the drop down list Active bandwidth management Enable Video Preference Click on the bar to set your video preference to stress motion smoothness or image quality The video preference bar adjusts the interval between each I frame in the compressed MPEG 4 H 264 video stream In a sequence of images there are inserted l frames that can show the complete representation of
64. rd Status and SD Card Capacity shows correct information If not detected is shown remove and re insert the card again and refresh the WebVUer and verify again The microSD card is not properly formatted Go to main setup page and choose Recording Setup from the left menu Choose Micro SD for the Destination field and then press the Format button If it still doesn t function properly try storing still snapshots onto the SD card Failure in storing snapshots often suggests problem with the memory card Cannot store recordings on microSD card The microSD card is not supported by the device Your IP camera may not fully support high capacity memory cards from all the manufacturers Contact Storex technical support when you think you have encountered a SD card compatibility problem The speed class of SD card does not meet the requirement You might experience minor issue in video recording when your SD card does not meet the writing speed requirement Storex recommends using class 4 or above SD card for video recording A motion detection region has not been configured for recording triggered motion events If you want to record video clips of detected motion to SD card you need to set at least a motion detection region before setting up event based recording in Recording Setup Symptoms Causes and Solutions 9 11 Storex DNR 30H Network Camera 9 12 Chapter 10 Technical Specifications Chapter 10 Te
65. re you can choose to enable or disable the audio and also adjust the volume The Stream 2 audio is only available for adjustment when you turn on the 2nd Stream and check its 3GPP mode option under video settings Stream 1 Enable Audio YES NO Codec G f11 PCM Volume O Stream 2 Enable Audio YES NO Codec G 11PCM Figure 6 6 Audio settings page Audio Settings 6 5 Storex DNR 30H Network Camera User Settings Here you can add modify or remove viewers administrators The viewers are only allowed to view live video and can t change any of the camera settings On the flip side the administrators have the rights to make any changes Viewer Administrator DJ Allow Anonymous viewer login Figure 6 7 Users Setting Modify Remove Click here to Modify or Remove an existing viewer Add Click here to add new viewer or administrator Allow anonymous viewer login Click here to allow anonymous viewer login without requiring user name and password but only to allow them to view the live video When you add new users you need to provide the information on user name password and group type Z hitp 192 168 0 115 Setup User Microsoft Inter C X User Name guest Password e Confirm Password eesse O Administrator 9 Viewer Group Figure 6 8 Adding Modifying user 6 6 User Settings Chapter 6 Configuration Network Set
66. rol panels vi Mode ate Brightness ev Mode Single 6 M AM cun ti etup STOREX Microphone Speaker View Size D 100 t lj sf Video Stream Stream 1 v y q 4 P72 Speed 3 4 gt b y 4 Zoom Control EN EE Preset Points Select Point v Q Locate Snapshot Communicate Y 9 record open recorded O 9 D O 1 D o2 D O 3 T d p Figure 5 1 Layout of LiveView page for DNR 30H Left control panel Here provides control over video recording voice communication I O Pan Tilt and snapshot Video stream selection You can switch between Stream 1 and Stream 2 Stream 2 can be enabled and configured in video settings PTZ Speed Set the Pan and Tilt speed from a scale of 1 to 10 Video mode selection Let you switch video display between single multi and auto scan mode Top control panel Let you adjust camera video and microphone and speaker volume Preset Point Changing the preset point allows you to change camera s current direction to a different one to view in a pre defined direction Please configure the preset points in Setup PTZ Control Live video window Live video stream Click any spot on the video window to pan tilt Channel selector Select a channel from the drop down list or click on the arrow icon to switch to next previo
67. rts list aD DNR 30H Network Camera Q RI45 LAN Cable e Power adaptor 12V 2A amp cable O Quick installation guide o Installation CD Q Wall mount plate Screw for ceiling mount x 3 screw mount x 3 camera pad x4 Package Contents 2 1 Storex DNR 30H Network Camera Features DNR 30H Full Feature List 2 2 Features 1 3 CMOS progressive scan sensor Pan Tilt Pan of 340 degrees Tilt of 100 degrees 2x precision zoom Day and night functionality with mechanical IR cut filter switching Built in IRLED x12 Supports real time H 264 MPEG 4 and MJPEG compression Triple Codec Supports dual simultaneous streams Video frame rate is up to 30 frames per second at 640x480 resolution Smart motion detection Two way audio with built in MIC External speaker not included Supports UPnP Universal plug and play Supports 10 100 802 3 Ethernet Optional 802 11b g n WLAN upgrade module Supports local storage microSD SDHC Easy to install with IP Cam Wizard Remote Monitoring on 3GPP Mobile Bundled with a powerful 32 channel IP video management software NVR Station Optional Digital 1 0 box for External Sensor and Alarm 3 In 3 Out Chapter 2 Product Overview Camera Layout Figure 2 2 Front and rear view of DNR 30H aD IR LEDs x 6 12 in total Q Power connector e Light sensor O Ethernet port e Lens I O box connector o IR LEDs x 6 12 in total Q Audio Output o Microphone Q MicroSD
68. seresa siri tE ERTES X e Ed ota EOE t ser dE ees 6 1 Main Setup PAR em a a eee bays eee ae oe 6 1 VID O OURS rus traera t OGRE ODS NA e A e 6 2 VOCO MOOG 5 2 wae o ay a Se oa Oh ee ES 6 2 scie o si 4ce eae eae ne eee ee hee Eee eee eee shoe eee ee eee eee bea 6 2 Active Bandwidth Management ee ee eens 6 2 o a EE RET oH be Wo oO Ow ha eS ORE ARES OOK OS Sew he 6 2 Camera SES ee 6 3 Video PIODEINGS 2005564562044 6556608 amp eRe eee SS he BEES EO Eee Oe ES Lie se 6 3 White Balance 4 w 4 4 4 a ee ee eR ee Oe ee ee Oe 6 3 Backlight Compensation sss sere decode SCC OR ORES SEES STS ASD AES OREO 3 on ed DOOR de S 6 3 PUERCO SS Rd a E a 6 3 EXDOSUTS CONTON gt order nao RES DEN RARA ERA md Bu El 6 3 Low Light Behavior 4 lt 4 cuerno eones HEH eee ds de Pee 6 4 LENIN ICO ao aa a de Oe A eS ee Oe SO ee 6 4 PRETO COMCIOM lt 6 4 om are oo we naaa ao iio Bee ae 6 4 Emped Text and MAJE Re RS do eee OO Ge OR oe 6 5 FIO MOOG o gt ee bee Roem Ree ooo eee ee oe 6 5 a 4 644488 IE AE 6 5 os M 6 5 WSer SCINS eaan os toi de 6 6 Contents 01 Storex DNR 30H Network Camera NetWork SEUNG ee 4 264 646 e qe ne Re EG CH mb CR d eR OE E Ee Ao e AE pa 6 7 o Agee oGho Leda e eo hed hoe e eee eee bee eee tee ee ee wee 6 7 UT ESEE ae DET Hee OR me ERA RE OE a de ek ee DS GS 6 7 NETWOR DIACNOStICs 39 73 a 60 Ud a OA ee ee Ee a RO 18 db epis 6 8 NetWork BandWidth s 44 46 6 44 46 46 y Swale dr eee 9 ee Ke Be oU SCR Ee a
69. t your system password or if you feel your IP camera has been acting weird you can follow the steps below to reset the camera to its default state in which it will be using the Ethernet port for connection and obtaining IP from the available local DHCP server To reset the camera 1 Press and hold the reset button located rear panel for about 10 seconds when successful you shall see the Status Indicator go off 2 After about 5 more seconds the Status Indicator comes on again It means that the IP camera has been successfully restored to the factory default settings 3 Please re configure the Storex IP camera using the iWizard Once the camera is reset it takes 1 minute to reboot Please wait and start the IP Camera Utility later again to scan for the camera Ac24v E EA EL e ME P O muero so SD Figure 9 2 Reset button 9 2 Reset to the Factory Default Settings Chapter 9 Troubleshooting Trouble with the ActiveX Client Once you launch the Internet Explorer and enter the camera s IP address in the address field you ll be asked for the user name and password combination the default is admin admin case sensitive Note The ActiveX component developed by Storex currently only runs on Microsoft Internet Explorer 6 or greater lt does not function on other web browsers for the time being No user interface in the browser This could be related to three possible causes 1 ActiveX was not installed Pleas
70. tead of remembering a string of IP address you can use the easier to remember domain name to access your camera over the Internet If you already have an account with DynDNS or no ip you can also input its domain name here for easier access to your IP camera UPnP Check here to enable disable the UPnP feature on your IP camera installed on your local network Also you can change the device name here If your operating system supports Universal Plug and Play UPnP feature and DHCP is in use on current network the Storex IP camera will be automatically detected and added to My Network Places on your Windows If you want to use the IGD Internet Gateway Device protocol on your IP camera please check the Enable IGD box to enable it Note If you want to enable the UPnP service on your Windows please execute the Add or Remove Programs item found in Control Panel and after Add or Remove Programs window appears click on Add Remove Windows Components and double click on Networking Services item and check UPnP User Interface box and proceed to install the component RTP If you want to broadcast video using RTP Real time Transport Protocol you can set up the port range video audio address and port number here Network Settings 6 9 Storex DNR 30H Network Camera PTZ Control Here you can manage your camera s preset view points or positions And configure the patrol mode to let the camera patrol the
71. the picture 6 2 Video Settings Chapter 6 Configuration one sees at a particular moment Between I frames are what are called P frames which can be decompressed using the data from preceding frames and B frames which utilizes the data from the preceding and following frames for achieving higher compression ratio In essence the shorter the interval between the I frames is the higher the video quality will be motion in video will also be smoother However shorter I frame interval will raise the bandwidth consumption of the video stream and lead to larger file size of the recorded clips Camera Settings Here you can control the image color and related settings as well as IR light of your IP camera All the changes you have made with regard to video properties will be reflected in the preview window in real time 3 Camera Setting Preview Window Video Properties Brightness 12 1 100 Sharpness 1 8 7 Saturation 6 1 7 White Balance White Balance Auto he Backlight Compensation Disable v Flickerless Flickerless B Hz vw Exposure Control Auto Manual Shutter Speed Figure 6 3 Camera setting page Video Properties Here you can adjust the Brightness Sharpness and Saturation on your IP camera White Balance This controls the white balance of IP camera available selection Auto default Sunny Cloudy Fluorescent Lamp and Incandescent Lamp Backlight Compe
72. time you need to re configure your IP camera you can simply double click on the Wizard icon or tap Start Programs NVR Station iWizard to open the iWizard configuration tool During the configuration the iWizard will automatically scan for all of the available Storex IP surveillance products installed on your LAN network even if they are not on the same subnet The scanning generally takes around 1 minute to complete and once the scanning completes you will see the available IP cameras populating the list Device Selection d desee 10 vc Consected Devices Akos e M DNR 300 1752 9600 0 05 Oo 8FE330113 W Ares 147 108 0 177 D 10 18 0 194 ax we D 10 18 0 700 wa an sm A gt N One 5330113 Dax ageo F oware 201 Mip Mpcam stores eu eu ED GN Figure 9 1 Camera selection Cabling Check If you didn t see your IP camera on the connected device list in iWizard go through the following steps to check your cabling 1 Check that the IP camera has been connected to the LAN network and has been powered on for over 1 minute 2 Checkif your computer has a successful connection to the network Computer is connected Computer is not connected Table 9 1 Windows network connection Note You can check the status of your router connection by logging onto your router s maintenance page Reconfiguring Your Device 9 1 Storex DNR 30H Network Camera Reset to the Factory Default Settings If you forge
73. tings Here you can check your network settings and adjust the detailed settings Network IP Address 192 168 0 126 DHCP meme 168 951 1 158 95 192 1 NTP Server pool ntp org BRENNEN ener ee RTSP Server Port 554 Enabled UPnP Ethernet Port 10000 65535 Video Address 0 0 0 0 Network Diagnostic Video Port O xi Audio Address 0 0 0 0 vance Audio Port 0 DDNS UPnP RTP Figure 6 9 Network settings Ethernet Set up the IP address for the IP camera to obtain IP address via DHCP recommended or use the manually inputted static IP address or obtain IP address via PPPoE for which you need to provide valid user name and password Wireless If you have installed the Storex wireless adapter on your IP camera you can set up the wireless connection in this page To connect wirelessly please check the Use Wireless First box to give priority to wireless connection when LAN network is also connected And then provide the necessary information on IP address to obtain IP address via DHCP or use specified static IP address and access point And click Save to save the changes D Wireless settings Wireless Use Wireless First 9 Obtain IP address via DHCP Use the following static IP address IP address Subnet mask Gateway Access Point EE E REINO REDE ESSID Signal level Channel Encryption key planexuser 70dBm Channe
74. ture List Ju o caes a oan qiie cs XE X89 a RC dios eee AC ec tests 2 2 Camera ESVOU cebras db We ra d SU d S PES Ed SR EUR I ada s de dei ud ddp d V ds 2 3 LED Status NOICA s 2 9 e pa Ro ORG ERA honte et re AUR ee AP Re E eos 2 4 Chapter 3 Installation lt lt sia ria a ed D due teed bee A a 3 1 Connecting the Cables P r FE 3 1 Wireless COMMCCIION des ERAS AR 3 2 Mounting on the Wall or Ceiling 43x 2 6 id se aidera 3 3 9 O4 34 3 3 aid YDSO en 3 3 Installing Camera Software uos qc deor eR dE EA 3099432 AAA E X WR EE Su Sed mi to 3 4 Running the Wizard Setup Utility cosa essais d aa da deb dA A ER RE 3 5 Chapter 4 Accessing the CAM RA oras as er droite Es 4 Ve EHE ie RUP AC EE d A E ESO 4 4 1 Viewing Live Video Stream s 4 34 56 464 AR oed dir doa et EEE sr nr RE ROS RR Res 4 1 Accessing vid PC Web Browser 44 Lt ar ea lat 4 AAA AR A ees 4 2 Accessing via iPhone Smartphone eee rh hrs 4 4 Accessing via 3GPP Mobile Phone a ua deiode S ER 6244052546454 ein SR Gd Sede des 4 5 Accessing via SeedonkIMClient leer 4 6 Chapters LIve VIEW osea d d E ba Rr WU Sd aS dd d duse d E MA D OR AA oe 5 1 PAJE GAVOUL rr wr 5 1 ICONS ON LIVO VIEW Page Se bees eee Sey ae uses B oo 5 2 WOO Panel 22428 54525 Re EEE E EE EL 3259229 9949929 9025929 99 599 5 2 Aj II O A 5 2 9g rrr 5 3 Enae DIGA ZOO ua ad UGH Ree te ee Co ETT 5 4 VOIES COMMUNICATION ssa RS 5 4 Chapter GC OMMGUIALION
75. ufacturer of your router for setting details Note Your router may require a reboot after port forwarding is set The following figure exemplifies the settings you need to make in order to remotely view the IP camera Trouble with Remote Viewing on Browser 9 5 Storex DNR 30H Network Camera Name any a HTTP e IP Address 192 168 0 170 Name RTSP v IP Address up IP Address Application Name lt lt Computer Name lt lt Application Name lt lt Computer Name Please use TCP port 80 TC E i TCP X a UDP Please use TCP port 554 Figure 9 8 Port forwarding Always w Inbound Filter Allow AN se Schedule Always w Inbound Filter T Allow Traffic Having taken the above steps you should be able to log in to the IP camera from a remote location by entering the DDNS address or the static IP address in the location field of a web browser depending on your configuration For example in this case you should enter http 61 220 20 16 80 into the location field of Internet Explorer to access the IP camera Important If you have multiple IP cameras installed on a network you will need to change the HTTP and RTSP port on them manually so each one of them will use a different port E g changing the HTTP and RTSP port for the 2nd device to 81 and 555 respectively and accessing the 2nd device by logging on to http 61 220 20 16 81 When configuring port forwardi
76. us channel Maximum 16 channels X axis Click on the bar to adjust camera s position on the x axis oo OO 0000 Y axis Click on the bar to adjust camera s position on the y axis Page Layout 5 1 Storex DNR 30H Network Camera Icons on Live View Page Top Panel Icons seen on the top control panel Icon Name Description Fit Browser One of the view size button The Fit Browser button resize the live video win dow to fit browser window size Actual Size One of the view size button The Actual Size button resize the live video win ODO dow to original size Brightness Adjusts the Brightness of camera image as you wish Anonymous users will l need to provide user name and password of a administrator to adjust bright ness setting Micro E pa kone Use its slider to adjust the Microphone Volume Click on this icon to mute the A P built in microphone Volume Setup fi Click on the Setup button to access the main setup page of your camera Speaker Use its slider to adjust the Speaker Volume Click on this icon to mute the zd Volume built in speaker Left Panel Icons seen on the left control panel Icon Locate O Snapshot e Communicate 9 2 Name Direction Control Zoom Con trol Patrol Mode Locate Snapshot Com municate Digital Out Icons on Live View Page Description Direction Control buttons include triangle buttons for rotating the
77. ust have enough credit at Clickatell in order to send SMS message Trigger Setup You can create modify or delete event triggers and set the trigger mechanism to be by Schedule Motion Audio Detection or I O ports When creating an event trigger by schedule you can set up scheduled time and period When setting event trigger as by Motion Detection you can select the trigger area defined in the Motion Detection setting You can also select the 1 0 port to be triggered After finishing setting event trigger click Next to select event actions so your camera will take snapshots send e mails upload images to ftp or sound warnings via the digital output port Motion Detection Setup Motion detection feature provides a selection of 3 regions for motion detection You can directly click and drag on the preview screen to set a detection region Prior to that please select the region 0 1 or 2 and the sensitivity level S1 Lowest S2 Low S3 Medium S4 High S5 Highest from their drop down list Press Save button for the settings to take effect 6 14 Event Setup Chapter 6 Configuration e _ Sensitivity Level Region Number Event Server Setup Trigger Setup Select Region D Mobon Detection UO Status Audio Delecbor Tampering Sensitivity Lowest Figure 6 20 Motion detection If you want to remove a set region please select the region number and click Delete to delete it Note If you want to record vide
78. whether the IP subnet mask and gateway is correctly set on your camera HTTP RTSP port error HTTP port is used for transmitting web pages commands over the Internet RTSP port is used for sending video audio data These two test items will fail whenever port forwarding is not enabled Make sure you have enabled port forwarding on your router and have allowed traffic on ports your IP camera is using Refer to the Remote Viewing via Internet Explorer section of this manual for more information Symptoms Causes and Solutions 9 9 Storex DNR 30H Network Camera Possible Cause Solution Network bandwidth is insufficient Without sufficient bandwidth video quality will deteriorate and image errors like pixelation or frame drop may occur When you view your camera remotely from the Internet your camera needs sufficient upload bandwidth to transmit video stream and you need sufficient download bandwidth to download video stream at the remote location To gain satisfactory video quality ensure there is sufficient upload bandwidth available to your network camera by taking the following actions 1 Contact your Internet Service Provider ISP to confirm the upload download speed limit of your service If the bit rate of the video stream is set at 512Kbps or higher but your Internet service only provides a max of 512Kbps for upload bandwidth then try to lower the bit rate setting in Setup gt Video Run a network speed diagnostics

DNR-30H - STOREX

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