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Supervisor 3.6 Manual

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1. Supervisor AE Port 4 PIN SUPERVISOR ENGINE PIN 2 Receive Transmit 2 3 Transmit Receive 3 5 Signal Ground Signal Ground 5 FR Frame Ground Frame Ground FR Figure 1 Wiring Diagram for AE C2 Single Supervisor Supervisor AE Port 4 DB9F E fes o Nets setas 15 2 PIN SUPERVISOR ENGINE PIN 1 N C N C 1 9 T 2 Receive Transmit 2 Bs 3 Transmit Receive 3 4 N C Solder Point 4 Supervisore 5 Signal Ground Signal Ground 5 ES Wire parts into DB9 backshell 6 N C N C 6 60 is Resistor is 1 4 or 1 8 watt 5 7 N C N C 7 E 3 Diodes are any aa 8 N C RTS low 8 go Pins 4 8 amp 9 are used as connection 9 N C Solder Point 9 MA points inside the DB9 shell FR Frame Ground Frame Ground FR Figure 2 Supervisor wiring for AE C2 Dual Supervisor supervise Using RS232 AE Port 7 or 8 0 LAA i m n PIN SUPERVISOR ENGINE PIN T 20 LL ws 2 Receive Transmit 2 80 si Sub ww 3 Transmit Receive 7 La 5 Signal Ground Signal Ground 8 FR Frame Ground Frame Ground Supervisor Using RS485 usi AEPort or8 PIN SUPERVISOR ENGINE PIN el pf ior me 1 TX RX 4 20 wo Wier Wyor 10 29 wa 2 TX RX 5 o E RX TX 6 Lio 4 RX TX 3 5 Signal Ground Signal Ground 8 Figure 3 Supervisor wiring for AE C6 Supervisor RS232 amp RS485 LR Frame Ground Frame Ground See Chapter 6 for more information on Dual Supervisor setup and
2. Network Client Log Audio Engine State Com Port Control IP Client State System Administrator Auxiliary Com Ports Com Port List 1 pen Backup Closed Open AE1 Open AE2 Closed Closed Aux Ports Active Lowest Aux Port o Number of Aux Ports o Source Connected Baud Data Stop si vGuest Com Ports vGuest Ports Active Lowest vGuest Port o Number of vGuest Ports o vGuest vGuest Baud Data Stop vGuest bi Sum ter Rand ato si pai aaan y Figure 34 Com Port Control page showing Aux Com ports in use This page is a status view of the Com Ports used by Supervisor Auxiliary Com Ports frame This frame shows a matrix of Com Ports used by Supervisor for RS232 routing functions The source port is shown on the left with destination ports and settings on the right vGuest Com Ports frame This frame lists any Com Ports that are being used by vGuest customer applications to connect to Supervisor via RS232 Com Port List frame This frame provides a list of each Com Port used by Supervisor and what it is doing 58 Logitek Supervisor Reference Manual pos 7 a Finding your way around Supervisor Lo 2 itek IP Client State Logitek Supervisor3 6 Primary Backup Status N S 17 June 2009 Wednesday 10 51 53 AM Audio Engine Log Network Client Log Audio Engine State Com Port Control IP Client State System Administrato
3. Appendix C lt o di Supervisor Configuration Files Lo itek Appendix C Supervisor Configuration Files Supervisor makes use of the following files to store additional data When using Dual Supervisor the two applications will compare file dates and transfer the most recent files to each other Configuration Files List These files are stored in the directory along with the application AUX Aux Com ports file cpf Com Port file dal Alias file dms vIrans Desam version eps Effects Preset file pro Profiles amp Usernames assignment sts System Variables file tbx Trigger Table file tno Trigger Not Active file van User Variables name file var User Variables data file vbp vButton Profiles vdp vDelay Profiles vfp vFader Profiles Vgp vGuest Profiles vmp vMix Profiles vrp vRoute Profiles VSp vScreen Profiles VXp Matrix IP Profiles These files are in a binary format and are not directly editable by the user As these files contain important configuration information it is recommended that they are backed up from time to time and as major changes are made tbx tno van amp var files can be deleted and Triggers uploaded from CommandBuilder to recreate these files If other files are deleted or become corrupted the relevant data needs to be recreated in Supervisor The base file name is dependent on the executable file name defaults to Supervisor3 6 If the Supervisor3 6
4. Audio Engine Log Network Client Log Audio Engine State Com Port Contral IP Client State System Administrator System Setup Software License Special Functions User Setup Profiles vRoute yButton yFader vGuest vDelay vMix MatrixlP vScreen B Hg vMix Profile 1 PeeTle m Configuration C vMix Profile 2 Device Name ow KCN Surface Number LastFaderNumber gt TOTO i Tab Labels Softkey Buttons Bridge Buttons Paste 5 Tab Labels b WD rav 2 22 7 w E w a 9 Lone 10 11 12 13 14 15 Figure 44 vMix Profile Page For more information on individual settings for the vMix Profile Page see the vMix chapter in the vTools Reference Manual 72 Logitek Supervisor Reference Manual 7 B Finding your way around Supervisor O 1tek a TU 2x Logitek Supervisor3 5 Primary Backup Status 7 May 2009 Thursday 10 54 01 AM LY Audio Engine Log System dmi System Setup Software License Special Functions User Setup Profiles Route vButton vFader MatrixlP yScreen MatrixIP Profile 1 Profle Te Destination estination Show Show Allow nani a MatrixIP Profiles 1 Save All 3 ONone Mono Stereo LlNone Mono Stereo LlNone Mono Stereo Layer Title LlN
5. gt Appendix E vGuest IP Serial Commands Lo Z itek 52h Turn on Turns the selected fader channel bus relay switch or setting ON Seq Byte Description Notes 1 lt 02 gt Start byte 2 lt 06 gt Bytes to follow 3 lt 52 gt Command Set On 4 lt e gt AE Number 5 lt d gt Device Number High High Byte 6 lt d gt Device Number Low _ Low Byte 7 lt s gt Surface Number 00 to lt 03 gt Use 00 if Device Number lt 0100 8 bit Bus Number 00 to FF See Bus Number reference list for common mix busses The following example will turn on Engine 7 Surface 1 Fader 1 device 00 OB 02 06 52 07 00 OB 00 00 The following example will assign Engine 4 Surface 2 Fader 5 to the Aux1 bus 02 06 52 04 00 57 00 03 TIP The main ON OFF button bus0 must also be set to ON as shown above for the audio to actually pass from the input device to the Aux1 output bus unless independent bus switching has been enabled The following example will turn on source Hard Disk 1 on Engine 3 Surface 1 Hard Disk 1 has a device number of 0123 02 06 52 03 01 23 01 00 The following example will close turn on Relay 9 on the Engine 2 relay bank 02 06 52 02 00 01 00 09 104 Logitek Supervisor Reference Manual pos Appendix E amp vGuest IP Serial Commands Lo g itek 53h Turn off Turns the selected fader channel bus relay switch or setting OFF 1 lt 02 gt
6. AL So LN LEE oo c Pom Mosoic 15 I MLM monto ose RR Moo Engine State Vector 4 Source Device Fader OnO Pom Cue Aux Aux2 Aux3 Aux Cng Cough Destination D evel eutination Device Number Surface Label Level ir iz g 0000 i 0001 AE GPI Out 3 0002 AE GPIIn g 0003 5 0004 3 0005 0006 1 0007 0008 IZ 0009 000A 0000 450 Fader 0141 ISDN IL o On 000C 450 Fader2 0121 451 Program 0 On 0000 450 Fader3 0100 450 cD 1 195 On 000 450 Fader 4 0100 450 co 2 o On 000 450 Fades 5 0113 450 GatMicl 0 On 0010 450 Fader 6 0114 450 Gist Mic2 0 n 0011 450 Fader 7 0134 Network NERR 0 On 0012 450 Fader 8 0112 450 Aner Mic o On 0013 450 Fader9 0109 450 DAWAN o On 0014 450 Fader 10 010A 450 DAW Air o On 0015 450 Fade 0110 450 Tell o On DOG 450 Fador12 omi 450 Tel2 o On 0017 450 Fader 13 O13F Line REMI 0 On 0018 450 Fader14 0140 Line REM2 0 On 0019 450 Fader 15 074 ISDN UN o On 001A 450 Fader 16 On 0018 450 Fades 17 On 001C 450 Fader 18 On 0010 Real Time Edit Active Revision 3 6 Jun 2009 Logitek Electronic Systems Inc 5622 Edgemoor Drive Houston Texas 77081 USA Tel 1 713 664 4470 Fax 1 713 664 4479 Email support logitekaudio com Web www logitekaudio com Contents O 2009 Logitek Electronic Systems Inc Notice Every effort has been made to supply complete and accurate information However Logitek Elect
7. In place Upgrade If you are already running a 2007 version of Supervisor3 or Supervisor 3 5 you should already have the new User Profile file formats in place In this case you can retain the current Supervisor data files and will only need to re enter or import the registry settings In this situation we still recommend copying the existing Supervisor directory so that a rollback can be performed Logitek Supervisor Reference Manual 29 x Y f_ 4 Configuring Supervisor Lo itek 4 Configuring Supervisor Where Supervisor stores its configuration Supervisor stores configuration information in two places gt The local machine s registry profile at HKEY_ LOCAL MACHINE Software Logitek gt Inanumber of configuration files stored in the directory of the application stored in the current user section Logitek recommends only logging in under AN When running Windows Vista Server 2008 64bit certain registry entries are one user to avoid confusion and duplication of setup parameters See Appendix C for a list of configuration files used by Supervisor Starting and Stopping Supervisor Starting Supervisor via vManager vManager is a watchdog application to ensure Supervisor is running and behaving correctly Start vManager by double clicking on the vManager shortcut icon on the Desktop or the Logitek Programs folder in the Windows Start menu On initial startup the display screen will show the sta
8. 5 Once the Lowest vGuest Port number and Number of vGuest Ports have been entered Supervisor will fill in the grid below with the settings for the port 6 Double click on the line you wish to edit and set the baud rate data bits stop bits parity and vGuest Profile number you wish to associate with the connection on that COM port Supervisor will only accept vGuest commands for sources and destinations selected in the vGuest profile 7 Click OK to close the edit window Once all vGuest COM ports have been configured check the vGuest Ports Active box then close and restart Supervisor to open the ports 100 Logitek Supervisor Reference Manual pera ES Appendix E a vGuest IP Serial Commands Logitek Setting up vGuest IP vGuest IP uses standard a Username and Password associated with a vGuest Profile The application then logs into Supervisor using the Username and Password as created See Chapter 4 for information on the creation of Users Passwords and Profile associations Operation Any vGuest program connected to Supervisor s vGuest IP or COM port must be properly registered in order to have Supervisor process commands Registration requires the proper vGuest profile number in the System Administrator section of Supervisor Logitek Supervisor Reference Manual 101 Appendix E Po vGuest IP Serial Commands Lo itek Available Commands Supervisor will process only the following subset of
9. Logitek Supervisor Reference Manual 89 Appendix B Multiport Serial Cards Lo itek Tested Manufacturers amp Models The following cards and adaptors have been used successfully at Logitek sites This is not necessarily a comprehensive list of cards that will work PCI Cards Comtrol Product Link RocketPort uPCI Octacable DB9 http www comtrol com products specs specs asp product 99096 3 RocketPort uPCI Quadcable DB9 http www comtrol com products specs specs asp product 99095 6 RocketPort uPCI Octacable RJ45 http www comtrol com products specs specs asp product 99099 4 RocketPort PCI 4 Port RJ http www comtrol com products specs specs asp product 98301 9 RocketPort PCI 8 Port RJ http www comtrol com products specs specs asp product 96350 9 PCI Cards SIIG Product Link CyberSerial 4S Plus http www siig com product asp pid 611 CyberSerial 4S http www siig com product asp pid 610 CyberSerial Dual http www siig com product asp pid 170 USB to Serial Adaptors ByteRunner Technologies Product Link USB COM M http www byterunner com byterunner product_name USB COM M USB COMi M http www byterunner com byterunner product_name USB COMi M USB to Serial Adaptors B amp B Electronics Product Link USOPTL4 http www bb elec com product_family asp Familyld 355 90 Logitek Supervisor Reference Manual
10. Reload Files Show Buffer i fi Sl Supervisor Program Start As Bufer comman vScreenPlayer E Pia Leg Trigger Source gt gt gt Reload Designs Show Triggers Supenisor Process Priority Last Tigger TT f Normal IV High Local Supervisor Computer Alarms Display 69960 Pm aaa Reset NM 7 File Name itid E ae Status Trigger table loaded OK Computer Name File Date Network Cable Last Upload Base TCPAP Port TCPAP Port Range psss vGuest TCP IP Port 10212 M English Libanon Cibrangals Espot Serial Number Audio Engine Controller Copy to Clipboard C2 Card Iv CB Card m vGuest Functi Com Port To Other Supervisor com y o M Echo Command to vGuest Iv Computer A Computer B m Data Source M Audio Engine vEngine Simulator NOT connected Other Supervisor Computer IP Address Synchronize Data Figure 36 System Administrator pages The System Administrator pages are for setting up Supervisor Access can be password protected if you desire The following sections describe the settings available and what they are for 60 Logitek Supervisor Reference Manual t 7 A a Finding your way around Supervisor Lo itek System Setup page Administrator Password Use this to lock out non administrators from configuring Supervisor settings Supervisor Program Start As The defa
11. The automation system can also send text commands to the faders to print text on the consoles if the faders are included in the Allowed Destination Devices list See the Available Commands section below for more information on the commands that can be used Mode 1 amp 2 Using Both Modes Using both modes is complex but possible Example 1 When device0100 is routed to device000B Fader 1 Supervisor reports that device0100 has been routed to device000B When the fader is turned on Supervisor reports a 52 command for both device0100 and device000B When these double commands are issued it is very easy to introduce circular logic and therefore problems For best stability do not route items in the source list to the destination list This avoids having duplicate commands sent back to your automation system When using both modes simultaneously it is strongly recommended to do some prior planning around what needs to be accomplished When remote starts for automation when live are required only items in the Allowed Source Devices are required If remote starts for automation and the ability to route automation directly to transmission are required the following example may be of assistance Example 2 Allowed Source Devices device0100 Automation 1 device0101 Automation 2 device0102 Automation 3 Allowed Destination Devices device006E output to transmission Logitek Supervisor Reference Manual 99 Appen
12. 4 5 Pair not used d3 n a n a n a Mix 6 7 Pair not used d4 n a n a n a Mix 8 9 Pair not used d5 n a n a n a Mix 104 11 Pair not used d6 n a n a n a Mix 124 13 Pair not used d7 n a n a n a Mix 144 15 Pair not used d8 n a n a n a Mix 16 17 Pair Aux 4 not used d9 n a n a n a Mix 184 19 Pair Aux 5 not used da n a n a n a Mix 20 21 Pair Aux 6 not used db n a n a n a Mix 224 23 Pair Aux 7 not used dc n a n a n a Mix 244 25 Pair Aux 8 not used See the Device Reference Table for your system DSP card for a complete list Common Busses BUSO BUS1 BUS2 BUS3 BUS4 BUS5 BUS6 BUS7 BUS8 BUS9 BUS16 39 Channel on off PGM mix bus Cue mix bus AUX1 mix bus AUX2 mix bus AUX3 mix bus AUXA mix bus Reserved internal use Cough Mute AUX5 mix bus BUS10 BUS11 BUS12 BUS13 BUS14 BUS15 BUS20 BUS21 BUS22 BUS23 AUX6 mix bus AUX7 mix bus AUX8 mix bus RUN tally lamp Talkback IFB button Fader Start Enable Post Fader Input Meters Enable Input Meter group Dynamics on off EQ on off Lamps buttons 1 24 on NW24 or REM24 button wedge see prev page for device positions See the Device Reference Table for your system DSP card for a complete list Logitek Supervisor Reference Manual Appendix D gt Device amp Command Reference Lo itek Common Commands Each command is a series of hex bytes that is specified in the Logitek Command Protocol The makeup of a
13. 89 49 48 Socket open timer fired 09 49 48 Backup serial ping Com Port 1 open 69 49 48 Network client sockets open 69 49 49 StartAs Primary but Remote Supervisor found 09 49 49 BackupClientSocket disconnect 09 49 49 Primary Supervisor startup complete 99 49 50 Serial ping from Backup Supervisor started 89 49 57 Network ping from Backup Supervisor started 10 00 49 r AE1 802058401034701 AE1 Com Port 3 ping response normal 18 88 49 r AE2 62658461634761 AE2 Com Port 4 ping response normal 18 82 57 s AE1 626164 Ping AE1 on Com Port 3 18 82 57 s AE2 020104 Ping AE2 on Com Port 4 10 02 57 r AE2 02058491034701 RE2 Com Port ping response normal 18 82 57 r AE1 62658461634761 AE1 Com Port 3 ping response normal 18 86 21 s RE1 G6263AD6DC4 fader level from Supervisor 18 86 22 s RE1 6263ADBDC4 fader level from Supervisor 18 86 28 s RE1 6263AD6DC3 fader leuel from Supervisor 18 06 38 s AE1 6263AD6DC2 fader level from Supervisor 10 06 40 s AE1 6263AD6DC3 fader level from Supervisor 16 66 41 s AE1 6263AD6DC3 fader level from Supervisor Edit Figure 24 Audio Engine Log page The Audio Engine Log page is for monitoring communication between Supervisor and the Audio Engines and for configuration and verification of the Audio Engines Display Log button Toggles display of on screen Audio Engine Log use to pause display Shown in ON state green Clear Log Display button Clears log screen use
14. M 34 B gel e X 34 uou MH 35 5 vManager Setup amp Operation acini ini 36 ere P 36 6 Dual Supervisor Setup eiii spesis s5 sso Kvv E ov sv s55 Suti vu seses siest 38 sn E III 38 Hardware Requirements nia io 38 ARR OE RA 39 2 Logitek Supervisor Reference Manual 1 Li Introduction Lo gitek Heartbeat PEC carie 41 HWV 41 pls rec 42 Dual Supervisor with COM Port Control oi iscsisnssssososevssnsescassssienavantnnavasossboosoooasdansnsoennvtnsanes 42 SOS p Dual SUP VI asol 43 7 Finding your way around Supervisor sccscsscsscesscsscsscesscsscsssssesscssssssssesssesseesssssssseeses 47 AO Engine AAA AA 47 Audio Engine Log Audio Engines frame ccs tient toro rob td 48 Network Chent LOp pn X 50 Audio Engine sele MA 5 Com Port Conto et 58 IP Client State e m 59 System PIE D M 60 8 Troubleshooting with Supervisor eere eee eee eene entente renze re sont eerenio nen zecenionene 75 Using the Audio Engine Log Pare P 75 Using the Network Client Log Page dai 77 Using the Audio Engine State Pate casco O M FF Decoding Supervisor Log Files o meamanuninmme USUS 80 9 Application Notes sii 82 Ici 82 MI IAA 82 GC GERE 83 Clock amp Temp A atau E EAE EE A E 83 CRI 83 Appendix A Release Notes cinc ia 84 What s New in Super
15. 01 02 81 4E 65 78 74 Bit 7 Display Mode 0 Overwrite Text 1 Insert Text Bits 6 amp 5 Video attribute 0 Normal 1 Flash continuously 2 Reverse reserved for future Bits 2 1 8 0 Message Text color 0 White same as Message Indicator command 1 Red format 2 Yellow 3 Green 4 Cyan 5 Magenta Logitek Supervisor Reference Manual 107
16. 1 Profle Tile A r Allowed Source Devices 4 Allowed Destination Devices Source Device Name Device Alias AE Dest Device Name Save All Device Number Device e x 4 4 Le Sy Paste 5 r vGuest Profile 2 Clear Hl Eom ee e E 13 Sort Clear All Delete Line Sort Clear All Delete Line 14 Figure 42 vGuest Profile Page For more information on individual settings for the vGuest Profile Page see the vGuest Appendix in the vTools Reference Manual 70 Logitek Supervisor Reference Manual 7 IP Client State System Administrator System Setup ll Software License Special Functions User Setup Profiles MatrixlP yScreen vButton vRoute vDelay vDelay Profile 1 Profile Title 1 I m vDelay Profile 2 Save All Copy 4 Paste 5 Clear di Figure 43 vDelay Profile Page For more information on individual settings for the vDelay Profile Page see the vDelay chapter in the vTools Reference Manual Logitek Supervisor Reference Manual 71 7 di Finding your way around Supervisor Lo itek 08 39 42 AM Logitek Supervisor 3 5 Primary Backup Status 12 May 2009 Tuesday
17. 11 28 02 AM IP Client State System Administrator System Setup Software License Special Functions I User Setup all Profiles vRoute vButton MatrixlP yScreen Save All Lamp Copy 4 Bus Dest Bus Dest Devi Left Inc Dec Devi Left Inc Dec Color ev Num evice Num Panel Title Blank Height Paste 5 RI Display NSS Sources O Blank x Display O Blank O Display 3 7 Blank O Display 4 O Blank Clear di 2 NSS Destinations O Display 5 Blank O Display 6 E Blank O Display 7 E Blank O Display 8 5 Blank vButton Profile 1 Profile Title 1 r vButton Profile gt 2 Panel Configuration Button Configuration Figure 41 vButton Profile Page For more information on individual settings for the vButton Profile Page see the vButton chapter in the vTools Reference Manual Logitek Supervisor Reference Manual 69 7 Finding your way around Supervisor Lo itek Logitek Supervisor 3 6 Primary Backup Status N 5 17 June 2009 Wednesday 11 30 26 AM JE IP Client State Com Port Control Audio Engine Log Network Client Log Audio Engine State System Administrator System Setup Software License Special Functions User Setup Profiles vRoute vButton vGuest MatrixlP vScreen vGuest Profile
18. 12 This range of ports should be allowed through any firewall applications you may have running on the Supervisor PC network e Reload Buttons Supervisor reads all vSnapshot files and vScreen design files into memory when it starts to facilitate speedy recall A button is provided to re load any vSnapshot files capture recall that may have been modified by the user since Supervisor was started A button is provided to re load any vScreen design files that may have been modified by the user since Supervisor was started Note Only changes that affect data connections i e engine numbers device numbers bus numbers etc require the design to be re loaded Aesthetic changes i e colors positions size etc do not require a reload Logitek Supervisor Reference Manual 85 ES s Appendix A i Release Notes Lo itek System Administrator page Profiles tab A few of the profile setup pages have been modified to support new features added to the vClient applications For completeness these changes are referenced here as well as in each of the vClient release notes Please see the individual vClient release notes for details of these changes e vRoute no changes e vButton o Panel Configuration Tab Added ability to select ascending L to R or descending L to R bus numbers This allows the application to mimic the button positions of an NSOFT module mounted horizontally o Button Configuration Tab Added ability
19. 127 0 0 1 s BC36030202F 66A Command Builder connection OK 18 82 57 18 2 21 91 vClient connect event p1343 connection 1 10 02 57 127 0 0 1 s BC00800202F901 Query new vClient for user name and password 18 82 57 127 8 8 1 r BC12888221F9 AEConfig user name AEC 18 82 57 127 8 8 1 s BC36838282F 66A AEConfig connection OK 10 02 57 127 0 0 1 r 6161616261F6 AEConfig client request AE status 10 03 00 18 2 21 91 s 010200022AF301 Audio Engine 1 10 03 00 18 2 21 91 s 020200022AF301 fudio Engine 2 18 86 21 18 2 21 91 s 6168666263AD6DC4 fader level to Backup 18 86 21 18 2 21 91 s 6168666263AD6DC4 fader leuel to Backup 18 86 28 18 2 21 91 s 6168666263AD6DC3 fader leuel to Backup Number of Clients 18 86 28 18 2 21 91 S 01089000203AD0DC3 fader level to Backup 18 86 29 18 2 21 91 S 01080002030D0DC2 fader level to Backup AE Config 1 16 66 29 18 2 21 91 s 81888882838D8DC2 fader level to Backup Command Builder 1 18 86 58 19 2 21 91 s 8198999203AD0DC3 fader level to Backup Bk meno d 18 86 58 18 2 21 91 s 801888882838DODC3 fader leuel to Backup Figure 26 Network Log page The Network Log page shows communication between Supervisor and vTools applications The information is primarily for advanced diagnostics but is useful for verifying recent activity Display Log button Toggles display of on screen Network Log use to pause display Shown in ON state green Clear Log Display button Clears log screen usefu
20. 3 6 will communicate with all v3 6 Logitek vTools applications Refer to the Release Notes for information on Supervisor 3 6 and upgrading from prior versions Only v3 6 vTools applications can be used with Supervisor 3 6 CommandBuilder and Supervisor are inter related when it comes to Trigger compilation The version of both applications should be the same and the build dates should also match This is because the compiled Trigger Table file format must match between both applications From time to time changes are made to the Trigger Table format to support new commands bug fixes and enhancements To assist you Logitek have added functionality to AEConfig and CommandBuilder to check the version of Supervisor to ensure it is compatible If it is not you will be unable to upload and will receive an error message stating this Supervisor 3 6 supports both 8 amp 16 character Device Names There is no extra configuration required within Supervisor it determines the Device Name format in use and will automatically adjust TIP When upgrading to Supervisor 3 6 you will need to update all other Logitek software applications to 3 6 at the same time 8 Logitek Supervisor Reference Manual 1 E Introduction Lo itek About vTools vIools are virtual surface software applications written by Logitek to interface with your Console Router System vIools allow you to perform tasks not possible on analogue consoles or c
21. 6 Ben Hietbrink Release of Supervisor 3 6 manual includes Backup functionality Logitek Supervisor Reference Manual 1 1 ha Introduction Lo g itek Contents 1 iedidon Rca 5 NORTE Meses TN TR 5 System NEQUIE MENE m 7 About ipo ever rT ico 9 2 Before you Install Supervisor 10 Hades 10 suli 10 Wiring Diagrams AA o neo 11 Supervisor on SING OK dM 12 Windows PIO esserlo 13 Setting up Windows to logon automatically asociar ins 15 Time SANZIO 16 Remote Administration e 17 ai Bl T 18 3 Installing SUPErviSOr c 20 Software Install aiii 20 Piles required for operation escocia 22 Setting up Supervisor to start Uomo Nori 22 Upgrading from previous VetsiOTis isis ct ii 23 Previous Versions amp Compa riada voa tidie samt ede uidi 23 BieicisRl lr 25 Rallador dpi daa 26 Performing the Upa 27 Advanced Upgrade Notes licia 29 4 Configuring SUP at 30 Where Supervisor stores its Configuration ariana 30 Starting and Stopping SUPerViSOT scsi sicdascarsscastessseuneandndnndncesdenca inline 30 Finding yo r Way around Mm P 32 Engine Setup PRA li 32 EET o M 34 Special wie Per 34 External DEVICES mr
22. Dual Supervisor operation Introduction Dual Supervisor was designed for sites that rely heavily on the functionality provided by Supervisor Unlike many digital console systems the Logitek Audio Engines are not reliant on PC hardware to keep your station on the air However the additional functionality provided by Supervisor Triggers can often be a mission critical part of your operation Therefore Supervisor can be run in Primary and Backup modes to provide you with a hot spare The two Supervisors will ping each other continuously If the Primary does not respond to the Backup the Backup will take over keeping your station running Both Supervisor PCs are connected to your Audio Engines to receive commands simultaneously The Backup Supervisor processes all events but does not transmit any commands to the Audio Engines When the Backup promotes itself to Backup as Primary it is in the same state as the Primary was before failure and can take over seamlessly Dual Supervisor mode will protect against hardware failure and operating system freezes crashes and some application crashes Hardware Requirements The requirements for running a Dual Supervisor system are gt Two Supervisor PCs See Chapter 1 for recommended spec gt One additional COM port on each machine for Serial Heartbeat see below gt The two PCs do not need to be configured identically except for COM ports but it is good practice to keep the specification an
23. Heartbeat channel 40 Logitek Supervisor Reference Manual t 6 po a Dual Supervisor Setup Lo itek Heartbeat Ping Channels When running in Dual Supervisor mode both instances of the application must be able to communicate with each other This is achieved with gt An IP based Network Ping required gt A Serial Ping optional Logitek Supervisor 3 6 Backup Primary Status M S Figure 18 Supervisor in Backup mode showing the Primary status The Network Heartbeat channel is also used to transfer information between each instance on startup and when configuration updates are done The Serial Heartbeat channel is recommended as it provides an extra level of assurance as to the Primary Supervisor status Whilst network connections are generally reliable there s more to go wrong including switches hubs cabling accidental patch removal and NIC failure It is still possible for the Serial Heartbeat connection to be broken but as it is a point to point connection from on board COM ports the chances are quite remote The combination of the Network and Serial Heartbeat channels provides Supervisor with the best chance of determining the status of the other PC Should both heartbeats fail Supervisor can be quite certain the other unit is unable to communicate with the Audio Engines AN It is important to ensure only one Supervisor computer is transmitting commands to an Audio Engine at the one time Comman
24. Logitek Protocol v2 LP2 commands for vGuests 51H 81 Relay Pulse 52H 82 Turn On 53H 83 Turn Off 54H 84 Input Assign 55H 85 Input Mode 56H 86 Fader Level 5CH 92 Write Text The above commands use a different command number than would be used if the command was sent directly to the Audio Engine Supervisor will apply the relevant translation to the LP2 command expected by the Engine Any communications from non registered vGuests are ignored by Supervisor All allowed commands must follow the LP2 command structure exactly Commands from registered vGuests will be processed only if their Destination Device number is in the sending vGuest profile Destination Device numbers greater than or equal to 0100H must be one of the Device numbers in the Allowed Source Devices list The location of these Device numbers can be limited to a specified surface if that surface number is given in the command Using surface number equal to 0 will cause all surfaces to be checked for the Device number Destination Devices less than 0100H must be one of the DSP channels in the Allowed Destination Devices list Commands from the Engine or Triggers from Supervisor will be sent to a vGuest only if the command s Destination Device number is in that vGuest profile 102 Logitek Supervisor Reference Manual Appendix E gt vGuest IP Serial Commands Lo Itek vGuest Commands Following is the list of supported commands and the forma
25. Logitek Supervisor 3 6 Primary Backup Status N s 17 June 2009 Wednesday 11 25 54 AM Audio Engine Log ys Network Client Log Audio Engine State Cam Port Control IP Client State System Setup User Setup vRoute MatrixlP vRoute Profile 1 Options Iv Display Device Alias Panel 1 Panel 2 Panel 3 E Display Panel O Blank Panel X Display Panel O Blank Panel E Display Panel O Blank Panel X Display Panel O Blank Panel AE Number Dest Device 005B 005C Device Name TX A St TX B St TX C Mn TX D Mn NSS1 In NSS2 In NSS3 In NSS4 In Clos onan e D O E E E E eel o w Ix x N a N N N 0060 CITY St EM1 Mn NSS6 In NSS7 In 0066 PABX Mn NSS1UIn 005B 005C TX A St TX B St TX C Mn TX D Mn NSS1 In NSS2 In NSS3 In 005E NSS4 In N e NIN N N NIN NIN N wo 0060 CITY St EM1 Mn NSS6 In NSS7 In 0066 PABX Mn NSS1UIn m vRoute Profile Save All Paste Clear Figure 40 vRoute Profiles Page For more information on individual settings for the vRoute Profile Page see the vKoute chapter in the vTools Reference Manual Logitek Supervisor Reference Manual 7 Logitek Supervisor 3 6 Primary Backup Status N s 17 June 2009 Wednesday
26. Supervisor3 6 3 6 1 0 04 May 09 v3 6 Release Supervisor3 6 3 6 2 0 27 May 09 Fixesa bug where TALK MAX and PAN commands from CommandBuilder were not being recognized in triggers Supervisor3 6 3 6 3 0 04 Jun 09 Fixes clock problem when Primary Supervisor is restored Fixes a bug in reading the Matrix IP profile that caused Supervisor to hang during startup 88 Logitek Supervisor Reference Manual ea s Appendix B i Multiport Serial Cards Lo gitek Appendix B Multiport Serial Cards Following is a list of multiport serial cards known to work well with Supervisor As manufacturers tend to replace products every few years some models listed below may have been superseded Check with your supplier for an alternative product Recommended Cards We recommend a PCI serial card for best results Some USB adaptors are now also recommended The primary criterion of the USB to Serial adaptor is the ability to always return the same COM Port Number if the USB connection is interrupted Some success has been reported with current Ethernet to Serial adaptors but in house testing is yet to find a current XP compatible device that works well enough to recommend Ethernet switches can often cause problems with these devices in a busy network environment TIP Non recommended USB serial adaptors may be used for occasional use ie troubleshooting with a laptop but are not recommended for permanent installations
27. V Y The Fader Detail Page is shown in Figure 29 below Audio Engine 1 State Detail XJ Destination Source lt Num Fader Trim Device Device Surface Label Alias Channels Level Level Pan Mode 000D 450 Fader 3 0100 450 CD 1 2 195 0 0 Stereo e Fader On Dynamics In Equalization In g 2 Fader gt Trim Level E LR IV Program 10db Q 10db 10 no Cue i l 18 3 16 Aux 1 wa 5 x 7 Aux2 Ka 3 0 10 Aux 3 7 Fl Aux 4 ET ES 5 T Aux 5 R TC Aux 6 st E Aux7 mm a i Fame NE 12 30 16 20 24 5 28 Mode 60 5 M Default Post Fader T Mono Level M Stereo T Phase Liu Dynamics Eg RR Return to Defaults FT Lx ISR Figure 29 Fader Detail page Logitek Supervisor Reference Manual 53 7 v a Finding your way around Supervisor Lo itek Engine State Vector Fader Detail Dynamics This page provides an insight into the Fader Dynamics showing the current source device Fader level and Limiter and Compressor values The currently routed source device is shown at the top of the screen Dynamics can be set to IN or OUT by clicking the appropriate button on the Dynamics Tab The Fader level can be viewed and adjusted by simply the fader up or down Fader pre post level is shown if your system is fitted with SharcAttack DSP cards Under the Reset Dyna
28. accurate time source For more information on configuring the Windows Time Service refer to the Microsoft whitepaper at http www microsoft com windows2000 docs wintimeserv doc The default time synchronization settings in Windows are designed for an office environment and not a mission critical application If you find the Supervisor PC is gaining or losing time noticeably between updates it may be necessary to increase the synchronization frequency This can be done through registry hacks or more easily through Group Policy on your Domain Time Sync in a Windows Workgroup or Standalone environment If you are using a Windows workgroup of standalone Supervisor PC s it is necessary to synchronize that PC directly to a known time source In Windows XP this can be easily configured using the Date amp Time Control Panel The Internet Time tab is shown when your PC is not a domain member and can be configured to use a known NTP time server It default s to Microsoft s server For more information on configuring the Windows Time Service refer to the Microsoft whitepaper at http www microsoft com windows2000 docs wintimeserv doc To find a suitable public time server do an Internet search for NTP time server list or similar Your ISP may also operate its own time server or you can use Microsoft s UO Logitek Supervisor Reference Manual Po 2 a Before you Install Supervisor Lo itek Date and Time Prop
29. aware of the surface type as defined on the hardware page of the engine configuration file and constructs the Fader Detail page to display the features available to that surface type i e Artisan or Mosaic Remora Numix Also a fly out Available Source Devices list has been added to allow the current source to be changed without having to go back to the Engine State Vector page e Fader Tab o A larger input level meter has been added to the fader section o Channel On Off controls have been added to the tab header o A Return to Defaults button has been added to clear all EQ and Dynamics settings on the channel The Mode of the channel is displayed and may be changed using the check boxes Current Bus assignments are displayed and may be changed using the check boxes Input Trim value is displayed and may be changed using the slider Pan Setting is displayed and may be changed using the slider Aux A and Aux B levels and Aux Bus assignments are displayed and may be changed using the sliders amp check boxes Artisan only o Input Delay is displayed and may be changed using the slider Artisan only e Dynamics Tab o Layout has been redesigned and all sliders are now horizontal Graphic display of Dynamics settings has been added Graph changes color to reflect the In or Out bypass status Two undo buttons have been added O O o 0 0 O O O 84 Logitek Supervisor Reference Manual ES s v Appendix A Release Notes Lo itek Un
30. designed to operate on a single Supervisor PC Whilst Dual Supervisor can still perform the same functions additional cabling will be required to achieve this on two PCs Please contact Logitek Electronic Systems for advice on this configuration 42 Logitek Supervisor Reference Manual t 6 po Dual Supervisor Setup Lo itek Setting up Dual Supervisor To setup Dual Supervisor first install the application on your A and B PCs setup the serial ports and confirm Supervisor can communicate with your Audio Engines See Chapter 3 for instructions to install Supervisor TIP Make sure only one instance of Supervisor is running when you are installing and configuring serial ports ie install the A PC quit Supervisor then install the B Remember only one PC can be the Primary The other PC will be the Backup and will become Backup as Primary upon failure of the Primary The Backup as Primary PC will automatically revert to Backup upon the resumption of the Primary PC In normal usage the A PC is set to startup as Primary and the B is set as Backup Each Supervisor should be set to the appropriate Controller Card type for ping replies to work Supervisor A Primary Administrator Password 1 Goto the System Administrator gt System A Setup page Supervisor Program Start As 2 Set Supervisor Program Starts As to Primary Peio host 3 Set Com Port to Other Sup
31. executable is renamed the base of the above files also needs to be renamed Alternatively you can run two different configurations in the one directory which can be useful during testing We recommend you only keep one copy of these files and the application on your live Supervisor machines Logitek Supervisor Reference Manual 91 ES s Appendix D l Device amp Command Reference Lo itek Appendix D Device amp Command Reference This section will assist you with decoding device bus and command codes into the real world of faders inputs amp buttons Only the common devices and commands are covered to offer the reader an introduction to using Supervisor s Audio Engine State page and Log files Introduction to Devices Busses amp Commands These are the heart of the Logitek architecture You don t need to know them to install configure and operate a Logitek Console Router System but they are relevant if you are doing troubleshooting or advanced Trigger programming Devices A Device can be an input an output or a DSP channel Everything has a device number which is composed of a number of hex bytes and can also be represented in decimal Each input on an Audio Engine is allocated a device number by AEConfig when the input is entered Likewise outputs are allocated device numbers when you enter them in AEConfig DSP channels are fader inputs mixer outputs and other crosspoints such as monitoring and route
32. imagine the log files are not the sort of thing you read every day but when you ve had a problem and you want to get to the bottom of it the log files are an enormous help The log files have certainly helped Logitek get off the hook when operators descriptions of problems at customer sites have stretched the truth or omitted important information We hope you can get the same usefulness out of the log files if things go wrong Following is a description of the log files kept and some basic details on how to decode them As parts of the log files require knowledge of the Logitek Command Protocol please don t hesitate to contact Logitek or your value added reseller for assistance with decoding the information Enabling Logging Logging is enabled by default It cannot be disabled Finding the Log Files Inside your Supervisor program directory you will find two folders AECommLog Contains the Audio Engine communication log files NetworkLog Contains the Network log files Inside these folders a log file exists for each day These files are not deleted by Supervisor so it pays to do a clean out every once in a while subject to disk space The log files can easily run into many megabytes per day on a busy system but given today s hard drive sizes this is probably of little concern Decoding the Log Files If you open up the Audio Engine Comms Log for a particular day you will see time stamped events from your system with a d
33. ju O ru ru RA EH Golia lo n in ju O AA EN l Jo o jo jo o 0 ju EAS i2 pp Jofo jo ju Jo jo jo EM o ooo co Jo 0 eee EN ujuju Jo ju ju ju AAA e LL iiU o uu oi 24 o o jo jo ju fo m 25 O mix uim D D O O zl Figure 39 User Setup Page This screen is used to setup usernames and passwords to login to Supervisor Every client application that connects to Supervisor must authenticate to gain access Depending on your organization s security policies you may choose a very easy simple structure or rigorously enforce the use of passwords You can have one login that allows access to all applications or use individual usernames for more granular control The usernames also control which Profile is used for vTools applications If you are using more than one profile you will need to setup multiple logins for that vTool You can have up to 128 usernames Logitek Supervisor Reference Manual 65 ES s 7 v a Finding your way around Supervisor Lo itek The User Setup and Profile pages have been significantly improved over prior versions of Supervisor The Profile data is now stored in Supervisor rather than the client centralizing configuration data and making updates easier To setup or edit a user 1 Click in the row you wish to edit or in a blank row to add a new user 2 The selected row is now highlighted red 3 Click in the User Name fi
34. not require any auxiliary files When run for the first time it creates operational files that are required by Supervisor to run See Appendix C for a list of configuration files used by Supervisor Setting up Supervisor to start automatically It is important that Supervisor automatically starts when the PC logs on Ideally the PC logon should also be automated as described in the previous chapter Logitek has added a new application to the v3 6 suite Manager vManager is designed to manage the startup of Supervisor and acts as a watchdog in case the application experiences an issue This is the recommended way to start Supervisor automatically To do this make a shortcut to the vManager3 6 executable file and place the shortcut in the Programs gt Startup folder in the start menu user profile This will start vManager3 6 which will in turn start Supervisor The vManager 3 6 exe and the Supervisor 3 6 exe files must reside in the same folder Make sure that a shortcut to vManager is placed the startup folder Ensure it is not a copy of the vManager 3 6 exe placed in the folder as this will cause the PC to launch the program from the startup folder This will cause vManager to be unable to locate and or start Supervisor It is also possible to set vManager3 6 to start automatically by using registry entries but this may be harder to administer or change for someone unfamiliar with the required registry keys AN Care
35. on gt Button presses gt Fader routes inputs changed gt GPls going on or off gt Bus assignment changes Inside a Trigger is a block of code that executes a command set that you define The possibilities are endless Triggers allow you to perform commonly used functions like Remote control record devices Scene changes on the console Intercoms On air delegation Delay control VVVV WV Every station that uses Supervisor has a unique set of Triggers written to suit their needs exactly These Triggers can be developed by station Engineering staff or a by a Logitek integrator Logitek has developed a simple yet powerful Trigger programming language For more information on Triggers see the Logitek CommandBuilder Reference Manual vTools vIools are virtual control surfaces for your Logitek Console Router System These differentiate Logitek systems from other digital consoles as they allow your facility to be controlled in software from inside your station or anywhere in the world 82 Logitek Supervisor Reference Manual 9 a Application Notes Lo itek vIools link into Supervisor and only need an IP connection username password and profile to connect This suite of tools provides the ability to replicate or remote control physical surfaces or add new control surfaces without buying hardware The Logitek vTools suite allows you to setup virtual faders button boxes routers delay controllers a
36. output a few times per minute at most AN The GPI inputs on the Audio Engine are not refreshed when the Engine is restarted If you reset or restart the Audio Engine please reset the temperature device so all GPls are set correctly again This does not apply if Surface GPls are used as these will be refreshed on Audio Engine reset See the CommandBuilder Reference Manual for information on displaying temperature 64 Logitek Supervisor Reference Manual f i i 7 Finding your way around Supervisor O g itek User Setup Logiek Supervisor3 6 Primary Backup Status N S 17 June 2009 Wednesday 11 01 19AM_ Gi JE Audio Engine Log Network Client Log Audio Engine State Com Part Control IP Client State System Administrator System Setup Software License Special Functions User Setup Profiles TCP Users Save 3 Allowed as Clients vGuest vDelay vMix MatrixlP vScreen O Num User Name Password Command Builder 4RK_MCR AEC CB N oono El Gladstone B L1 L3 Bg O 81 oO Oo D O m o O O O Oo O O L rn ms VO jo jo jo lee rr pn e e pe n n jn pn CO po CT A CO jm im ju ju 10 BE GG L iL n rn qu TO eee e NN D O Oo D D D O D Linn D D D O O O o O O O im O O Oo O O O O 16 O O o O O O O 17 OO TO
37. should keep the existing Supervisor directory in a safe place on your Supervisor PC s so you can reload this version easily Supervisor does not require any third party components or DLL files and therefore the executable file can be stored and run from anywhere on disk You should save the current working Supervisor exe and its associated data files to a separate backup directory prior to loading the new version Alternatively you can rename or move the entire directory Be careful with any desktop startup Shortcuts when moving files and folders Windows can often find the target file even when you moved it A It is important to maintain a rollback path when performing the upgrade This is a major version update and many file formats have changed 26 Logitek Supervisor Reference Manual 3 po a Installing Supervisor Lo itek Performing the Upgrade Installation Follow the upgrade procedure outlined in Chapter 3 The exe file does not need to be installed by a Windows installer it can just be copied from the source CD Email However an installer utility is supplied to automate the process We suggest that you keep your existing directory intact and load the new version to a new directory eg C Logitek3 6 The names are up to you however we recommend that you keep the two directories separate Configuration When you open Supervisor 3 6 for the first time it will show up as a fresh install wit
38. shows the Devices in your system their corresponding Device Number in hex and an Alias if set Devices are all the inputs and outputs on a particular Audio Engine To access the Device Table hover the mouse over the arrow on the right hand side of the Current Engine State This requires a little bit of knowledge of the Logitek architecture The resources below will help See the Logitek Audio Engine Reference Manual for more architecture information See Appendix D for a summary of common devices and busses Logitek Supervisor Reference Manual TO 8 ES s gt di Troubleshooting with Supervisor Lo itek Performing Routes and Adjusting Faders You can change the input to a fader router crosspoint or monitor section right from within Supervisor To perform a route input change 1 2 4 di In the Current Engine State frame select the fader you wish to change It will highlight In the Device Table fly out frame find the input you wish to route Inputs are listed with their device number next to them On 8 character systems some Devices like Program will appear more than once per surface so you may need the device number to distinguish them Select the input to route It will highlight Click again to perform the route You will notice the Surface Label in the Current Engine State will change to the new input When you have finished select the NULL input at the top of the list To adjust a fa
39. suggest using heatshrink on the long end of the tail to prevent the possibly of shorting Leave a small section of the tail un insulated at the bend 6 Bend the other tails of the diodes 90 to meet the bend of the resistor Solder the two diodes and the resistor together and then trim the excess tails of the diodes 7 Junction Pin 2 from the Supervisor cables to Pin 2 at the Audio Engine DB9 8 Junction Pin 5 from the Supervisor cables to Pin 5 at the Audio Engine DB9 If using shielded cable this should be the shield drain wire C2 Logitek Supervisor Reference Manual 99 6 AE C6 Engine Control Cards k Dual Supervisor Setup Lo ite The AE C6 card has additional serial ports to allow both Supervisor PCs to connect to the Audio Engine on their own port Ports 7 amp 8 on the AE C6 are used for this purpose The AE C6 card accepts commands from both Supervisor PCs even if both were to transmit simultaneously Each COM port on both Supervisor PC s has an individual connection to each Audio Engine in your system The AE C6 uses both RS 232 and RS 485 protocols you should use only one at a time Supervisor Using RS232 DB9F AE Port 7 or 8 PIN SUPERVISOR ENGINE PIN 1 i 2 Receive Transmit 2 Siler we 3 Transmit Receive 7 E dh dh 5 Signal Ground Signal Ground 8 ibi FR Frame Ground Fra
40. to hide or show individual buttons Each button now has two lines of text for labeling Added support for up to 8 panels of 12 buttons each e vFader no changes e vGuest no changes e vDelay o Added ability to show hide individual control panels o Added Label field to allow user to identify control panel e vMix no changes e MatrixIP no changes e vScreen no changes software license key has been purchased and properly installed in Supervisor Please contact Logitek Electronic Systems or your reseller for more vFader vMix MatrixIP and vScreen profile pages are only accessible if a valid information 86 Logitek Supervisor Reference Manual pera ES Appendix A Po Release Notes Lo itek Release Notes Installing Upgrading using Setup3 6 A step by step procedure for upgrading or installing Supervisor is detailed in Chapter 4 See the following Release Notes for a list of issues fixed Known Issues There are no known issues with this release Resolved Issues The following issues have been solved from prior releases 1 Support for Backup Supervisor has been re introduced Logitek Supervisor Reference Manual 87 f Appendix A Release Notes Lo itek Release History Following is the maintenance release history for this version of Supervisor For the latest updates and release notes consult the Logitek Audio website Executable Name Version Date Notes
41. 0 DAW Air3 4 Fader 2 450 Auxin D2 AuxMixer 450 DAW Air3 Fader 3 450 Auxin D2 AuxMixer 450 DAW Air3 Fader 4 450 Auxin D2 AuxMixer 450 DAW Air3 Fader 5 450 Gst Micl Fader 6 1 450 Gst Mic2 Fader 7 Network NERR Fader 8 450 Ancr Mic Fader 9 450 DAW Airl Fader 10 450 DAW Air2 Fader 11 450 Tell Fader 12 450 Tel2 Fader 13 Line REM1 Fader 14 Line REM2 Fader 15 ISDN 1L Fader 16 Fader 17 Fader 18 Studioln Aux 1 Post Dly Mon In Aux 1 Cue Phonesin Aux 1 Post Dly TIKBkMic Ancr Mic GPI Out GPI In Name Number Figure 33 Audio Engine State showing Fader Inputs List page This page shows a list of the allowed inputs for each fader on the Audio Engine The allowed inputs are set in the configuration uploaded to the Engine and cannot be changed on this screen To check a fader find it in the vertical fader devices list and then scroll left to right through the allowed inputs The mnemonics are shown as they appear on the surface and in the same order alphabetical As per the Engine State Vector page there are four color codes in the DSP Channel column Red Port 1 Surface Green Port 2 Surface Blue Port 3 Surface Black Output Router Logitek Supervisor Reference Manual 57 gt 7 El Finding your way around Supervisor Lo itek Com Port Control Logitek Supervisor 3 6 Primary Backup Status N s 17 June 2009 Wednesday 10 50 05 AM Audio Engine Log
42. 00B 450 Fader1 0141 ISDN 1L 0 n 000C 450 Fader2 0121 451 Program 0 EEE On 000D 450 Fader3 0100 450 CD 1 195 E On 000E 450 Fader 4 0101 450 CD 2 0 On 000F 450 Fader5 0113 450 GstMicl 0 ERIHHHHHIHHH On 0010 450 Fader 6 0114 450 GstMic2 o On 0011 450 Fader 7 0134 Network NERR 0 E On 0012 450 Fader 8 0112 450 Ancr Mic 0 E On 0013 450 Fader 9 0109 450 DAW Airl o EEE On 0014 450 Fader10 010A 450 DAW Air2 0 H On 0015 450 Fader 11 0110 450 Tell 0 E On 0016 450 Fader 12 0111 450 Tel2 O HE On 0017 450 Fader 13 013F Line REM1 0 E On 0018 450 Fader 14 0140 Line REM2 o E On 0019 450 Fader 15 0141 ISDN 1L 0 E On 001A 450 Fader 16 On 001B 450 Fader 17 On 001C 450 Fader 18 On 001D z Real Time Edit Active an n Figure 27 Audio Engine State showing Engine State Vector page Logitek Supervisor Reference Manual 51 7 gt a Finding your way around Supervisor Lo itek This page provides an insight into the Audio Engine showing current routes bus settings fader levels and meter readings gt Surface meter readings for each port are provided on the top of the screen gt Fader input level is shown if your system is fitted with SharcAttack DSP cards gt By clicking on the value in the Level column you are able to access the Fader Detail page gt A fly out Device Table is accessed by hovering over the arrow on the right hand side Y AET Available Source Devices Surface L
43. Embedded Operating Systems power the Logitek Audio Engine and Control Surfaces for mission critical audio processing routing and control without being dependent on a PC gt PC Application vTools extend embedded functionality to provide an unrivalled level of advanced system control and PC based remote access Supervisor connects to your Logitek Audio Engines via serial RS232 and acts as a gateway for a variety of IP based configuration and operational tools In addition you can write your own applications to talk to the Logitek System via Supervisor When used with Logitek CommandBuilder Supervisor is able to respond to events occurring in your Logitek system executing macro style functions for a variety of purposes CommandBuilder is used to produce a Trigger Table of events and commands that is executed by Supervisor Supervisor is constantly monitoring all activity in the Audio Engines not only for logging and diagnostic purposes but for the execution of user Triggers This architecture marries the IT world to your broadcast system without compromising on air reliability and responsiveness 6 Logitek Supervisor Reference Manual t 1 v a Introduction Lo g itek System Requirements Supervisor is designed to run on Microsoft Windows NT based operating systems including Windows 2000 Windows XP Windows Vista 32bit Windows Server 2003 amp Windows Server 2008 Non NT based systems such as Windows 95 98 and ME
44. None Normal M High 4 Tick the Computer B checkbox l 5 In Other Supervisor Computer enter the Local Supervisor Computer IP address or host computer name of the Local IP Address jn Computer Name 6 Tick either AE C2 or AE C6 for the Network Cable Controller Card As sown in Figure 21 below Base TCP IP Por 7 Quit Supervisor TCP IP Port Range vGuest TCP IP Pan Serial Number Copy to Clipboard Com Port To Other Supervisor com 1 Computer A M Computer B Other Supervisor Computer pases TT Computer Name Synchronize Data Figure 20 Supervisor B Settings Audio Engine Controller I C2 Card Iv C6 Card Figure 21 Audio Engine Controller selection 44 Logitek Supervisor Reference Manual 6 po a Dual Supervisor Setup Lo itek Testing 1 2 Start the A Supervisor via vManager 3 6 it should start in Primary mode Once the A has finished booting start the B Supervisor via vManager 3 6 it should start in Backup mode You should see the Network and Serial if used Pings flash every few seconds in the title bar of Supervisor You can test the failover by quitting Supervisor on the Primary The Backup should take over within a few seconds Primary Supervisor Alarm 2 February 2009 10 47 27 Both the network and serial pings to the remote Primary Supervisor have failed Switching to Back
45. PreSelSet 450 DelPreSelSet 451 DelPreSelSet Edi DelPreSelSet Ed2 DelPreSelSet MCR DelGroupASet 450 DelGroupASet 451 DelGroupASet Ed1 DelGroupASet Ed2 DelGroupASet_MCR DelPendingPath2 DelPendingPath3 SupervisorStart s Primary SupervisorMode Primary NetworkPingStatus k SerialPingStatus k cQ co 7 0 CD CON c co 0 0m on 25000000000000000000000 D 20 Figure 32 Audio Engine State showing Variable State Vector page This page shows a list of User and System Variables and their current value This is useful for debugging and troubleshooting Triggers The values are read only gt User Variables are allocated in Trigger Tables produced with CommandBuilder System Variables are hard coded into Supervisor 56 Logitek Supervisor Reference Manual f 7 Finding your way around Supervisor Lo itek Fader Inputs List Logitek Supervisor 3 6 Primary Backup Status N 5 17 June 2009 Wednesday 10 4733AM 2 Jog Audio Engine Log Network Client Log Audio Engine State Com Port Control IP Client State System Administrator Audio Engine 1 Sutace i TTT Program secco RARA Progen Su ace o RANA Program Mosaic 10 SARA Monitor Rena a RIMA Monitor Poues RE Monitor Engine State Vector Variable State Vector Fader Source Devices Allowed Fader Source Devices Allowed Destination Device Fader 1 450 Auxin D2 AuxMixer 45
46. Router System utilizing the Supervisor and vTools applications In the context of a system installation or to become familiar with the entire Logitek Console Router System the reader should also reference gt Audio Engine User s Manual gt Surface User s Manual gt AEConfig User s Manual vTools User s Manual It is assumed that the person responsible for installing and configuring Supervisor has a solid understanding of the Microsoft Windows desktop operating system or has ready access to IT support Manual Conventions The following conventions are used in this manual This text indicates a menu choice is to be made with an arrow separating a multi level selection eg Control Panel gt Users amp Passwords This can be a menu choice in a Logitek application or within Windows Indicates a see also section in this manual or another Logitek manual AN The exclamation symbol signifies an important note or critical information This text represents a command script block example instruction to be typed or directory path TIP A useful tip from our knowledge base Logitek Supervisor Reference Manual 5 am x 1 i gt Introduction Lo itek About Supervisor The Logitek Supervisor application is a PC gateway into your Logitek Console Router System The Logitek system combines the best of embedded and PC based architecture to provide a solid and dependable on air system gt
47. Start byte 2 lt 06 gt Bytes to follow 3 lt 53 gt Command Set On 4 et AE Number 5 di Device Number High High Byte 6 lt d gt Device Number Low Low Byte 7 lt s gt Surface Number 00 to lt 03 gt Use 00 if Device Number lt 0100 8 lt b gt Bus Number 00 to FF See Bus Number reference list for common mix busses The following example will turn off the main bus busO of Engine 3 Surface 3 Fader 4 02 06 53 03 00 5E 00 00 54h Input Assign Assigns a physical network or DSP source to a destination physical network or DSP output 1 lt 02 gt Start byte 2 lt 08 gt Bytes to follow 3 lt 54 gt Command Assign 4 et AE Number Dest 5 dit Dest Device High High Byte 6 di Dest Device Low Low Byte 7 st Surface Number 00 to lt 03 gt Use 00 if Device Number lt 0100 8 et AE Number Source Must match destination Engine Number above 9 st Source Device High 00 to FF 10 lt s gt Source Device Low 00 to FF TIP With Version 3 x of the Audio Engine the engine number must be the same for the source and the destination The following example will assign source number 02 34 gt to destination 00 6E on Engine 5 02 08 54 05 00 6E 00 05 02 34 Logitek Supervisor Reference Manual 105 Po Appendix E vGuest IP Serial Commands Lo itek 55h Input Mod
48. a vGuest execute a route command to send any source to the destinations listed in the Allowed Destination Device list In addition to this the automation system can send bus on and bus off commands to those destinations via vGuest and Supervisor will send any bus on off commands performed by the surface or triggers that involve those destinations back to the automation system via vGuest Any destinations not specified in the Allowed Destination Devices list are filtered out See the Available Commands section below for more information on the commands that can be used Example In this scenario the following five destinations are assigned in the grid under Allowed Destination Devices device000B Fader 1 device000C Fader 2 device000D Fader 3 device006E Output to Transmitter device006F Output to Recorder The automation system can then send a command to route any source to faders 1 2 or 3 as well as any source to the Transmitter and a Recorder When faders 1 2 or 3 are turned on or off the information is returned back to the automation computer Bus on off commands are turned on and off on the outputs 6E and 6F when 52 53 commands are issued As those outputs do not have 98 Logitek Supervisor Reference Manual Appendix E vGuest IP Serial Commands Lo itek any assigned bus commands in the engine it is possible to use those busses as virtual GPls to keep track of tallies within their automation system
49. abel Alias Available Source Devices Figure 28 Available Source Device fly out TIP If you wish to edit Audio Engine state from within Supervisor ensure the A ow Real Time State Change option is ticked on the System Setup Special Functions page Otherwise you will only be able to view the Audio Engine State but not see or change any of the detail 52 Logitek Supervisor Reference Manual t 7 gt a Finding your way around Supervisor Lo itek Engine State Vector Fader Detail Fader This page provides an insight into the Fader showing the current source device assigned busses fader level meter readings trim mode and pan The currently routed source device is shown at the top of the screen The Fader can be turned ON or OFF by clicking the appropriate button on the Fader Tab The Fader level can be viewed and adjusted by dragging the fader up or down Fader pre post level is shown if your system is fitted with SharcAttack DSP cards Bus assignments can be viewed and adjusted by clicking the tick boxes Mode can be viewed and adjusted by clicking the tick boxes Bus assignments can be viewed and adjusted by clicking the tick boxes Trim level can be viewed and adjusted by dragging the knob left or right To zero the level click on the Zero button Pan can be viewed and adjusted by dragging the knob left or right To center the level simply click on the Center button VVVVVVV
50. al 7 L Finding your way around Supervisor Lo itek Special Functions page ee Supervisor 3 6 Primary Backup Status N S 17 June 2009 Wednesday 10 58 34 AM a Je Audio Engine Log Network Client Log Audio Engine State Com Port Control IP Client State System Administrator System Setup Software License Special Functions User Setup Profiles r Special Functions Temperature Source Iv Allow Real Time Editor Audio Engine Number M Show ALL Supervisor Alarms Device Number Bus Num High Bit BusNum LowBit Iv Display vGuest TCP IP traffic in Network log Lowest Temp Units 7 F DIRE Send Delay Time To NuMix monochrome surface Fader Levels to Logs Do NOT log any fader levels IV Log only first and last fader levels T Log ALL fader levels Figure 38 Special Functions Page Allow Real Time Editor Allows direct changes to Audio Engines on the Dynamic State Vector Show all Supervisor Alarms Toggles whether dialog boxes for alarms are displayed in Supervisor Display vGuest TCP IP Toggles whether TCP IP traffic from vGuests is logged to Network Log Send Delay Time to Numix Sets whether Supervisor sends Talk Delay time display to Numix Surfaces Fader Levels Set to None do not log first and last recommended or all TIP The option to enable disable Automatic COM Port Reset was r
51. an complete 08 55 47 Reading alias data Clear Log Display Run Init Triggers 98 55 47 Reading profile data 88 55 57 Reading com port data Audio Engines 88 55 58 AE1 Com Port not assigned 88 55 58 No Audio Engine com ports assigned Num Name Status Com Port 88 55 58 Trigger table file not found 88 55 58 Reading surface capture files 1 Audio Engine 1 mE 88 55 58 User variables initialized to zero 88 55 58 Current variable values loaded 88 55 58 Init network clients complete 88 55 58 Network Cable connected 88 55 58 Reading profile destination data 88 55 52 Socket open timer fired 88 55 52 Network client sockets open 88 55 53 Primary Supervisor startup complete 88 55 53 No fiudio Engine com ports assigned Figure 10 Supervisor s first run before any configuration is performed Stopping Supervisor Supervisor is stopped by clicking on the windows style Exit button in the upper right corner of the Supervisor display the X button The Supervisor program can be run minimized and is available for display from the Windows Task Bar Finding your way around You will notice a number of tabs across the top of the screen These help you to navigate around Supervisor s various screens For now we will concentrate on what you need to do to configure Supervisor for use The Supervisor pages are covered in more detail later in the manual See Chapter 7 for more information on the Supervisor pa
52. are no longer considered appropriate for broadcast systems and are not supported A Windows Vista Server 2008 64bit has been tested with Supervisor 3 6 Whilst Supervisor 3 6 will run under Windows Vista Server 2008 64bit it must be noted that due to it running in the WoW64 environment certain Registry entries become embedded at the user level Therefore when logging in as a different user certain features will have to be setup again Logitek recommends that if running in a Windows Vista Server 2008 64bit environment only one user is used to logon to the PC This avoids confusion and duplication of setup parameters Recommended PC Specification Although Supervisor can run under a lower specification the following is provided as the recommended minimum under new or recent hardware Processor Pentium 4 or better 1 8 GHz or faster Memory 1 GB Supervisor requires a large Page File if many Audio Engines are used System Windows NT based 2000 XP Vista Server 2003 Server 2008 or newer Screen Size 1024x768 or greater High Color modes recommended Disk Space 1 GB free to provide adequate storage space for log files Serial Ports 1 port per Audio Engine 1 port for Dual Supervisor link ports for external device control Redundancy RAID drives and dual Power Supplies should be considered especially if not running Dual Supervisor computers It is possible to run other Logitek applications on the Supervisor PC to assist w
53. are required 1 Open Control Panel gt User Accounts 2 Click the Advanced tab Under Advanced user management click the Advanced button 3 Click Groups In the group area right click and select New Group Logitek Supervisor Reference Manual 13 ES s 2 i di Before you Install Supervisor Lo itek 4 Enter the name as Logitek Supervisor Enter the description as Permission to access Logitek file amp registry locations Click Add Enter the name of the domain or local account s that require access Click Create Close User Manager O Click Start gt Run and enter regedit or use RUNAS detailed below if alternate credentials are needed 11 Browse to the key HKEY_LOCAL_MACHINE SOFTWARE Logitek 12 Right click the branch and select Permissions 13 Click Add 14 Enter the Logitek Supervisor local group created above As this is a local group you will probably need to click Locations select the local workstation and then click OK 15 Click Check Names to ensure you have the right group name 16 Click OK 17 The Logitek Supervisor group should now be highlighted Tick Full Control to assign it the required registry permissions 18 Click OK 19 Close REGEDIT 20 Open Windows Explorer or use RUNAS detailed below if alternate credentials are needed 21 Browse to C Logitek or the directory where you have installed your Logitek software 22 Right click the appropriate folder and select P
54. assist in quickly determining the function of the vGuest Profile The vGuest profile works in the same fashion for IP vGuest clients as the vGuest serial On the left enter the Engine Number and Device Number for Allowed Source Devices Supervisor will automatically fill in the Device Name and Alias fields On the right enter the Engine Number and Device Number for Allowed Destination Devices Supervisor will automatically fill in the Device Name and Alias fields There is a common misconception that all sources to be used by vGuest must be entered into the source side and all destinations used by vGuest must be entered into the destination side This is not necessarily the case Rather these lists represent two different modes of operation It is possible to use both modes of operation at the same time but only with great care Mode 1 Allowed Source Devices When a source is listed in this section the Audio Engine will report to the vGuest client any time an Audio Engine command involving that source occurs Example An automation computer is device0100 Anytime a fader with device 0100 routed to it is turned on an on command is reported back to vGuest in order to trigger a play command on the computer In this scenario the following three sources are assigned in the grid under Allowed Source Devices device0100 Automation 1 device0101 Automation 2 device0102 Automation 3 When device0100 is routed to faderl on surface
55. be set to logon to Windows automatically with a specified local or domain account A Supervisor is a useful diagnostic tool for support personnel It is designed to be used on a computer that is left logged on at all times and therefore might be given a weak or well known password Some Network Administrators would consider this a security risk therefore consider restricting access to the account used by Supervisor to protect confidential resources on your network In the event of a power failure on your Supervisor PC it is critical that the PC be set to power on automatically in BIOS logon automatically and start Supervisor automatically See Chapter 3 for information on setting Supervisor to start automatically See your PC BIOS manual for information on setting it to turn on after power failure Under Windows XP Home or as an XP Pro non domain member you can set the PC to logon automatically under Control Panel gt User Accounts Under Windows 2000 or an XP Pro domain member you need to set automatic logon through the registry or a third party utility For more information on turning on automatic logon for XP Pro see the following Microsoft article You can also search for instructions for earlier versions httpo support microsoft com default asox scid kb en us 315231 User Accounts Related Tasks x Select logon and logoff options Manage accounts Lean ADR v Use the Welcome screen i By using the Welcome s
56. ble will provide more information on Device Numbers There is a brief summary at the back of this manual You can also get Device Numbers from the Audio Engine State page in Supervisor gt In addition to a Device Number an Audio Engine number is also required This is the AE you are using for this Profile Most vTools except vMix will let you use devices from multiple Audio Engines vMix only uses one Audio Engine as it replicates a single console surface Generally all other settings are self explanatory such as labels amp text and settings checkboxes There are 15 Profiles available per vTools application Click the tab across the top to select the tool and select a profile number from the right hand side gt You can also copy and paste entire profiles to speed up the setup process Don tforget to save your changes after editing using the Save All button When you want to use a profile you need to supply a login which has been assigned that profile number This is done in the System Administrator gt User Setup tab described on the previous pages The following images show the complete list of Profile pages These are vRoute vButton vFader vGuest vDelay vMix MatrixIP and vScreen A vFader is included with the purchase of vMix 3 6 which can be purchased separately from Logitek Electronic Systems or your reseller Logitek Supervisor Reference Manual 67 7 Finding your way around Supervisor
57. cabling Logitek Supervisor Reference Manual 11 2 gt di Before you Install Supervisor Lo itek Supervisor on a Network Supervisor is designed to function on a network it acts as a TCP IP gateway for the Logitek System and opens up many new possibilities over conventional consoles amp routers All communication with Supervisor from vTools applications is over TCP IP To use vTools on other PCs you need a TCP IP connection from the remote PC to Supervisor This can be over a LAN WAN VPN or even dial up connection provided the latency is low enough for the intended application The bandwidth consumed by vTools varies between applications and how they are being used but is still quite functional even on a dial up link Many broadcasters segregate their office and broadcast networks for security and performance reasons If Supervisor is connected to your broadcast network and you intend users to access vTools from the office network you will need appropriate links or routers in place to pass this traffic The ports used by Supervisor are configurable and firewalls can be easily setup to allow this traffic It is not necessary to have access to the Internet from the Supervisor PC However there are some considerations if no Internet access is available on Supervisor Logitek support may require you to Email configuration files or download software updates from the Internet You need the ability to copy th
58. command string is gt Start byte lt 02 gt STX command to signify a start of command Number of bytes eg 03 to say how many bytes follow gt Command byte eg lt B2 gt gt Data as required A list of commonly used bus commands is as follows Hex Name Following Bytes Example A2 Relay Pulse Channel number Bus relay number 02 03 A2 01 OF AD Fader Level Channel number fader value 0 255 in hex 02 03 AD OF C8 B1 Set Flag Msg Channel Type Mode Color Text Bytes 02 04 B1 OE 00 00 B2 Channel On Channel number Bus number 02 03 B2 OB 00 B3 Channel Off Channel number Bus number 02 03 B3 OB 00 B4 Input Assign Channel number two byte input device 02 04 B4 3A 00 11 This is a very brief introduction to the mostly commonly used commands those you are most likely to see in the Audio Engine Comms Log The above commands cover the most common user operations such as turning channels on amp off including bus assignments changing inputs and adjusting fader levels See the Logitek Command Protocol for a full list of commands and parameters Logitek Supervisor Reference Manual 95 Appendix E po vGuest IP Serial Commands Logitek Appendix E vGuest IP Serial Commands General Any vGuest program connected to Supervisor s vGuest IP or COM port must be properly registered in order to have Supervisor process commands Registration requires the proper vGuest profile number in the System Administrator section o
59. creen you can simply click your account name to log on For added 2 Logon options security you can turn off this Feature and use the classic logon prompt which requires users to type a user account name Use Fast User Switching With Fast User Switching you can quickly switch to another user account without having to close any programs Then when the other user is Finished you can switch back to your own Figure 4 Setting Windows XP logon options non domain Logitek Supervisor Reference Manual 15 2 di Before you Install Supervisor Lo itek Time Synchronization Supervisor relies on an accurate time source for a number of functions gt Accurate time stamping of events in log files gt Clock display on Logitek surfaces gt Execution of date time scheduled events We strongly recommend that the Supervisor PC s are synchronized to an accurate time source These days this is easily achieved using an Internet time source The setup for this depends on your network so you might need to talk to you Systems Administrator If that s you read on for more information Time Sync in a Windows Domain In a Windows 2000 and above domain all Domain Members will receive their time from a Domain Controller This is a necessary part of Windows security in Windows 2000 and above In a fully configured network your Domain Controllers should already be set as an authoritative time server with an
60. d 2a 52 n a Chan 32 Talk Rtn In not used 2b 53 n a Chan 33 Cue Right Cue In not used 2c 54 n a Chan 34 Mon Meter Input not used 2d 55 n a Chan35 MixerA Input 1 not used 2e 56 n a Chan 36 MixerA Input 2 not used 2f 57 n a Chan37 MixerA Input 3 not used 30 58 n a Chan 38 Router 1 In Delay not used 31 59 n a Chan 39 Router 2 In not used 32 5a n a Chan 40 Router 3 In not used Logitek Supervisor Reference Manual 93 gt Appendix D Device amp Command Reference Log 1tek DSP Outputs Device hex Decimal Description Port 1 2 Description Port 3 Port1 Port2 Port 3 be dd f1 n a Program Out Program Out bf de f2 n a Aux1 Out Aux1 Out cO df f3 n a Aux2 Out Aux2 Out c1 e0 f4 n a Aux3 Out Aux3 Out c2 el f5 n a Studio Guest Out Studio Guest Out c3 e2 f6 n a Monitor Out Monitor Out c4 e3 f7 n a Headphones Out Headphones Out c5 e4 f8 n a Talkback 1 Out Talkback 1 Out c6 e5 f9 n a Talkback 2 Out Talkback 2 Out C7 e6 fa n a Mix Minus 1 Out Mix Minus 1 Out c8 e7 fb n a Mix Minus 2 Out Mix Minus 2 Out c9 e8 fc n a Mix Minus 3 Out Stereo Cue Out ca e9 fd n a Mono Program Out Mono Program Out cb ea fe n a Mono Aux 1 Out Mono Aux 1 Out cc eb ff n a Stereo Cue Out Router 1 Out cd ec n a n a Prefader HP Mon Mtr not used ce ed n a n a MixerA Out In1 2 3 not used cf ef n a n a Router 1 Out not used dO eg n a n a Router 2 Out not used d1 fo n a n a Router 3 Out not used d2 n a n a n a Mix
61. d configurations as close as possible In Supervisor s configuration one PC is set as A and the other as B This is a means of identifying each PC to the user It is usual practice to default the A PC to the Primary however there is no reason why the B computer cannot run as Primary for an extended period TIP X For the sake of consistency you should name your Supervisor PCs SUPERVISOR A and SUPERVISOR B in Windows or something similar If your network has another PC naming convention already in use you can use those names in the computer description field instead 38 Logitek Supervisor Reference Manual 6 po a Dual Supervisor Setup Lo itek Cabling The cabling requirements from your Supervisor PCs vary slightly depending on the model of Control Card in your Audio Engines Systems sold up to 2004 will most likely use the AE C2 card Systems sold from late 2004 early 2005 will start using the AE C6 card AE C2 Engine Control Cards To connect two Supervisor PCs to one Audio Engine it is necessary to use a custom cable that has diode protection to the joined transmission lines to the Engines Supervisor has been designed so that only one instance is able to transmit to the Engine at one time to prevent data corruption Superviso
62. der 1 2 3 4 In the Current Engine State frame find the fader you wish to change Double click the fader value a number from 0 to 255 to bring up the editor screen Fader trim pan and mode can all be adjusted in real time as if you were at the console If you have a SharcAttack DSP card on that port fader you can also adjust the Dynamics and EQ using the other tabs on that screen Again these changes will happen in real time TIP You must have the A low Real Time Editor enabled to make changes on the Dynamic State Vectortab See System Administrator gt Special Functions Each fader also has a meter shown if there is an input routed This is an input level meter pre fader similar to what you see on the console if you have a SharcAttack DSP card If you do not have a SharcAttack DSP card on that port the meters will appear but will not show any level Logitek Supervisor Reference Manual A T s 8 a a Troubleshooting with Supervisor Lo itek Checking amp Changing Busses On the Current Engine State frame you will see the Busses that apply to each fader device A Bus can either be on or off Busses include the PGM AUX1 etc mix busses on the console and are also used for GPI lamp and button status This section allows you to check the state of bus settings and change them in real time To change a bus 1 Select the appropriate device and bus number in the grid it will highlight 2 Click the Bus t
63. dix E Po vGuest IP Serial Commands Lo itek Devices in input settings but not in the vGuest profile device0103 duplicate of Automation 1 same input pins not assigned to surface device0104 duplicate of Automation 2 same input pins not assigned to surface device0105 duplicate of Automation 3 same input pins not assigned to surface See the AEConfig Reference Manual for more information on configuring extra inputs When routing macros it is best to configure the automation system to route the duplicate inputs to transmission This allows remote starts while live routing when automated and no duplicate messages See the Available Commands section below for more information on the commands that can be used A If attempting to do a complex combination of console text messages remote starts and routes to outputs via the same vGuest connection please contact Logitek Electronic Systems or your reseller to discuss any possible issues that may arise Setting up the vGuest COM Port 1 In Supervisor click on the COM Port Control tab 2 Locate the vGuest Com Ports section on the left 3 With vGuest Ports Active unchecked enter in the COM port number of the lowest port that will be used for vGuest 4 In the Number of vGuest ports box enter the number of COM ports to be used for vGuest All vGuest COM ports must be blocked together in sequential order The block may appear before the engine COM ports
64. do Current Changes returns the settings to the values they were when you entered this page Return to Defaults returns the settings to factory defaults clears dynamics settings e Equalization Tab o Layout has been redesigned and all sliders are now horizontal o Graphic display of EQ settings has been added o Graph changes color to reflect the IN or OUT bypass status o Two undo buttons have been added Undo Current Changes returns the settings to the values they were when you entered this page Return to Defaults returns the settings to factory defaults clears EQ settings IP Client State page All vClient applications associated with this release now generate an instance ID when they connect to Supervisor This helps to identify multiple instances of the same type of vClient vButton vRoute etc when reconnecting to Supervisor in the event of a Supervisor crash The instance ID along with the IP address and username profile combination where applicable is displayed in the appropriate grid on the IP Client State page Note Some vClients are restricted to single instances per engine and surface i e vChange vSnapshot System Administrator page System Setup tab e A display box has been added to show the allowable TCP IP Port Range The low end of the range will always be the number entered by the user in the Base TCP Port PORT value box usually 10200 The high end of the TCP IP PORT RANGE will always be the base port
65. ds can be corrupted if two Supervisor instances transmit simultaneously ie both are in Primary Mode The use of both Network and Serial Heartbeat channels is highly recommended to prevent this situation Startup amp Synchronization Dual Supervisor mode is designed to work with little user intervention Each Supervisor is set with a default startup mode one should be Primary and the other Backup When Supervisor starts it will immediately check for the presence of the other Supervisor If the Primary detects the other instance is running in Backup as Primary mode it will force the Backup Supervisor back into Backup mode to prevent data corruption of commands to the Audio Engines Upon startup Supervisor will also look to its partner to get updated configuration profiles triggers variables to ensure both are fully in sync Logitek Supervisor Reference Manual 41 ES s 6 po di Dual Supervisor Setup Lo itek Synchronization is maintained throughout operation Both Supervisors receive state information continuously from the Audio Engines and if the user uploads a new Trigger Table to the Primary Supervisor the Backup will automatically receive a copy as well A great deal of development and testing has been done to ensure Dual Supervisor offers an always ready hot spare and the changeover is both automatic and seamless Failover Backup Supervisor will promote itself to Backup as Primary and take over con
66. e Sets the mode on the selected channel fader Seq Byte Description Notes 1 lt 02 gt Start byte 2 lt 06 gt Bytes to follow 3 lt 55 gt Command Mode 4 lt e gt AE Number 5 lt d gt Device Number High High Byte 6 lt d gt Device Number Low Low Byte 7 lt s gt Surface Number lt 00 gt to lt 03 gt Use lt 00 gt if Device Number lt 0100 8 lt dt gt Data Mode Type lt 00 gt to lt 06 gt lt 00 gt Stereo lt 01 gt Mono 02 Phase lt 03 gt LL lt 04 gt RR lt 05 gt Lx 06 xR The following example will set Mode to Left on Engine 2 Surface 1 Fader 9 02 06 55 02 00 13 00 03 56h Fader Level Sets the main fader level of the selected device The DSP processor converts this into the actual gain Seq Byte Description Notes 1 lt 02 gt Start byte 2 lt 06 gt Bytes to follow 3 lt 56 gt Command Level 4 et AE Number 5 dit Device Number High High Byte 6 dit Device Number Low Low Byte 7 lt s gt Surface Number 00 to lt 03 gt Use 00 if Device Number lt 0100 8 lt dt gt Data Fader Level lt 00 gt to lt FF gt See LP2 Command Reference for dB gain conversion table lt 00 gt zero c3 unity lt ff gt 10dB The following example will set the Fader Level on Engine 1 Surface 1 Fader 5 device 00 OF to 200 02 06 56 01 00 OF 00 C8 106 Logitek Sup
67. e impact on your on air operation This has happened to a customer in the past Terminal Services Windows XP Windows XP Professional includes a single user Terminal Services server also known as Remote Desktop Under XP s Remote Desktop a remote user can access the same session as the console When a user is logged in remotely the console screen will appear locked and cannot be accessed When the remote user is finished the console session can be accessed by unlocking the workstation This scenario has been tested to work effectively with Supervisor Logitek Supervisor Reference Manual 17 2 gt di Before you Install Supervisor Lo itek Remote Control applications Remote control applications such as Remote Administrator pcAnywhere TightVNC DameWare LogMeIn Bomgar and ControllT can all be used to remotely managed Supervisor and its PC provided they give the remote user control of the locally logged in console session It goes without saying that such access should be adequately secured to ensure only authorized personnel can get in remotely Client Firewalls Due to the growing number of virus and security threats many corporate workstations are now being deployed with client firewalls Windows XP introduced an upgraded version of Windows Firewall in Service Pack 2 in 2004 and enabled the firewall by default Supervisor can operate effectively with client firewalls provided the necessary acces
68. ee an event register on this page Logitek Supervisor Reference Manual 225 8 di Troubleshooting with Supervisor Lo itek TIP Fader level changes can produce hundreds of lines in the log You can suppress fader level logging altogether or set Supervisor just to log first and last movements This is the recommended setting as it shows where the fader started and where it finished without all the lines in between You can change these settings in the System Administrator page Running Init Triggers The Run Init Triggers button is used to tell Supervisor to execute the Init Trigger held in its Trigger Table The effect of doing this depends on what is in your Init Trigger which varies from site to site Generally the Init Trigger is used to put text labels on surfaces setup clock amp temperature displays and reset other functions to a pre defined state TIP Supervisor automatically executes the Init Triggers on startup however it no longer executes Init Triggers when new Triggers are uploaded In this instance you must manually execute if desired 76 Logitek Supervisor Reference Manual ea s 8 a a Troubleshooting with Supervisor Lo itek Using the Network Client Log Page The Network Client Log page is similar to the Audio Engine Log but instead of logging activities on the Audio Engines it tracks the network side of Supervisor This includes configuration updates from AEConfig and CommandBuilder D
69. eld and type the text 4 Click in the Password field and type the text This field is optional but some vTools require password logins Use the checkboxes to allow the vClient and configuration applications for that login 6 When you click a vClient box a O will appear next to the checkbox This refers to the profile from 1 to 15 used by that login 7 Click the Save button to commit your changes al TIP Itis strongly recommended that you use a password This is especially important if you are using vTools to interact with multiple sites as it will drastically reduce the chances of accidently changing settings at the wrong location 66 Logitek Supervisor Reference Manual gt 7 a Finding your way around Supervisor Lo itek Profiles Profiles contain setup information used by vTools applications In Supervisor 3 x all profile information is stored by Supervisor In previous versions some profile data was stored on the local computer where the vTool was run from which could make administration a little more difficult The specific settings for each vTool are covered in the vTools User s Manual The following notes apply to profiles for all vTools gt Each channel fader button of a vIool needs a DSP Hex Address This can be either the same address as a physical Surface to allow remote control or an unused device elsewhere on the system to give additional virtual surfaces gt Your site s Logitek Device Reference Ta
70. election of a suitable product for your system if you are unsure See Appendix B for a list of serial cards known to work well with Supervisor Serial Heartbeat connection requires a Null Modem cable between the two Supervisor PCs If using a multi port serial card we recommend using the card s serial ports for connection to the Audio Engines and the PC s on board ports for the Dual Supervisor Serial Heartbeat Supervisor can also use serial ports to control external devices such as an automation playout system In addition Supervisor contains an in built RS232 router which can easily be controlled in Triggers 10 Logitek Supervisor Reference Manual Po 2 a Before you Install Supervisor Lo itek Wiring Diagrams The wiring between your Supervisor PCs and Audio Engines depends on the type of Controller Card in your Audio Engine and whether you are using standard serial ports or a multi port card If using a multi port card that doesn t break out to DB9 connectors substitute the pin outs from the card s manual for the Supervisor PC connections as shown on the left of the diagrams
71. emoved in version 3 5 Automatic COM Port Reset is now an internal function in Supervisor Special Functions page Temperature Source Supervisor can read the temperature from a BCD encoded electronic thermometer connected to a set of GPI inputs on an Audio Engine or Surface The thermometer should provide an integer whole number reading which is binary BCD encoded The device outputs are connected to a sequential block of GPI inputs and configured in Supervisor as follows Logitek Supervisor Reference Manual 63 7 B Finding your way around Supervisor Lo itek Audio Engine Number The Audio Engine that has the temperature device connected Device Number Decimal device number of GPls 2 Engine 28 Pt 1 50 Pt 2 99 Pt 3 Bus Num High Bit The starting bus GPI number of the HIGH most significant bit Bus Num Low Bit The ending bus CPI number for the LOW least significant bit Lowest Temp An offset that sets the minimum temperature output when all bits are off Units Set to Fahrenheit or Centigrade TIP This function has been used successfully with custom made kit devices We aren t aware of any off the shelf models but check your local electronics store When you test the temperature device note that Supervisor will only update the display once per minute This is to stop continually changing data when the temperature is on the edge between two integer numbers It is recommended the temperature device only change its
72. er Setup Profiles Allowed as Clients Password Command Builder Matrix P vFader LAU LAU ajojoje ojoo appjaja o O o O Du apjojo JE aja LI DBIBIBDEB IBIDODIDILD OOOO mpi DEEaIapmmaiglaiait ojo Figure 13 Adding user names to the User Setup page See Chapter 7 for more information about the options on this screen Profiles This screen is used in conjunction with the vTools suite of applications It is not necessary to configure Profiles at this stage See Chapter 7 for more information about the options on this screen Logitek Supervisor Reference Manual 35 5 v di vManager Setup amp Operation Log itek 5 vManager Setup amp Operation This chapter describes the operation of vManager vManager is designed to monitor the current status of the Supervisor application and to automatically restart Supervisor in the event of a lockup or crash The vManager executable vManager3 6 exe should be located in the same folder as the Supervisor executable Rather than launching Supervisor it is recommended that users launch vManager and let vManager launch the Supervisor application vManager pings Supervisor every 30 seconds If vManager fails to receive a response from Supervisor it will kill the Supervisor process and re launch the app
73. erties eal Date amp Time Time Zone Internet Time v Automatically synchronize with an Internet time server M Update Now Windows has never attempted to synchronize with an internet time server Server time windows com Next synchronization 14 10 2004 at 10 52 PM Synchronization can occur only when your computer is connected to the Internet Learn more about time synchronization in Help and Support Center Figure 5 Windows XP Internet Time non domain Remote Administration If you need to remotely manage your Supervisor PC s either from a different part of the building or from a remote network there are some important considerations Terminal Services Windows Server Windows Terminal Services is a useful way to remotely manage servers However Terminal Services on a server machine launches a new session for the remote user and does not offer the remote user access to the same session that is logged in at the local console AN Supervisor is designed to run as an application in one session only Therefore Terminal Services is not a suitable tool for remotely managing Supervisor It can be used for remote IT staff to change the configuration of the PC however this is strongly discouraged unless you are comfortable with the Terminal Services command line options for controlling the console session If staff do not see Supervisor running they may inadvertently restart the PC without realizing th
74. ervisor Reference Manual 2 Appendix E i vGuest IP Serial Commands Lo itek 5Ch Write Text This command will write text to a LCD display 1 lt 02 gt Start byte 2 lt gt Bytes to follow 8 number of characters in text string in hex 3 lt 5C gt Command Write Text 4 lt e gt AE Number 5 di Device Number High High Byte 6 di Device Number Low Low Byte 7 lt s gt Surface Number lt 00 gt to lt 03 gt Use lt 00 gt if Device Number lt 0100 8 lt 1 gt Line Number See the individual control surface manuals for line number definitions 9 lt c gt Starting Column Number The starting column positions are 1 to 33 on Numix series surface for small font 10 lt ma gt Message attribute lt 00 gt to lt FF gt See table below 11 lt t1 gt First text character lt 00 gt to FF Standard ASCII Character set not all characters may be supported n lt tn gt Last text character lt 00 gt to FF Standard ASCII Character set not all characters may be supported TIP Not all control surfaces and vIool programs support all features The following example will send Next to First Line Position 1 of Surface 1 Fader 1 Overwrite Normal video White 02 OC 5C 03 00 0B 00 00 00 00 4E 65 78 74 The following example will send Next to Second Line Position 3 of Surface 1 Fader 2 Insert Normal video Red 02 0C 5C 03 00 OC 00
75. ervisor to the port that has the null modem connection to the B Supervisor Process Priority 7 computer If not using Serial Heartbeat set this Normal M High to None m Local Supervisor Computer 4 Tick the Computer A checkbox Lost Address 5 n Other Supervisor Computer enter the IP Computer Name address or host computer name of the B PC Keen cun 6 Tick either AE C2 or AE C6 for the Controller Card As sown in Figure 21 below Base TCP IP Port 7 Quit Supervisor TCPIP Port Range Guest TCPIP Por Serial Number 32051 96693 14696 08179 Copy to Clipboard Com Port To Other Supervisor comi y M Computer A Computer B m Other Supervisor Computer Pages DT Computer Name Synchronize Data Figure 19 Supervisor A Settings Logitek Supervisor Reference Manual 43 6 di Dual Supervisor Setup Lo itek Supervisor B Backup 1 Go to the System Administrator gt System Administrator Password Setup page CD 2 Set Supervisor Program Starts As to Backup Supervisor Program Stat As 34 3 Set Com Port to Other Supervisor to the Primary M Backup port that has the null modem connection to the A computer If not using Serial Supervisor Process Priority Jna Heartbeat set this to
76. escription of the event Where relevant the hex data for the command is included A sample from a log file follows on the next page TIP X Supervisor does not perform any housekeeping on the log files You will need to periodically delete or archive the log files contained in the Supervisor directory 80 Logitek Supervisor Reference Manual f H 8 a Troubleshooting with Supervisor O g itek 16 56 15 s AE1 0204B40D00BE route from Supervisor 16 56 16 s AE1 0204B40D00BE route from Supervisor 16 56 20 s AE1 0205AE0B0E004A equalization high mid bandwidth from Supervisor 16 56 20 s AE1 0205AE0B0C1324 equalization high mid freq from Supervisor 16 56 20 s AE1 0205AEOBOFO03CE equalization low mid freq from Supervisor 16 58 43 s AE1 0203B20E16 channel on from Supervisor 16 58 43 s AE1 0203B30E16 channel off from Supervisor 10 06 10 s AE1 0203AD6260 fader level 6 12 r AE1 0203AD6270 fader level ON Engine Command type J4hr Time Send Receive Hex Command To make sense of the hex commands above you will need two things a copy of the Logitek Command Protocol and the applicable Device Reference Table for your site and DSP cards Until you become more familiar with the system you might prefer to contact Logitek for assistance If you re brave keep reading for an introductory lesson Basic Command Protocol The Logitek Command Protocol is used by the Audio Engines to communicate with control surface
77. ese files to and from your Supervisor PC s An accurate time source is recommended Internet access makes this easier particularly for non domain networks In practice you will gain the most benefit from Supervisor if it is easily accessible by those who need it on your network That said your Network Administrator must be satisfied that sufficient security is in place and network performance for broadcast critical tasks will not be degraded by general network users and applications AN Spyware is an increasing problem for both home and corporate users If your network does not employ spyware and virus detection it might be safer to restrict or block web browsing on the Supervisor PCs Some spyware relies on known operating system vulnerabilities or user complacency Such software can be easily installed on a machine with local Administrator rights and can adversely affect the performance of that machine or your network 12 Logitek Supervisor Reference Manual t 2 a a Before you Install Supervisor Lo itek Windows Profiles amp Security Supervisor stores configuration information in the Windows Registry of the local machine A When running Windows Vista Server 2008 64bit certain registry entries are stored in the current user section Logitek recommends only logging in under one user to avoid confusion and duplication of setup parameters Supervisor also stores configuration information in files contained in the sa
78. f Supervisor Supervisor sends and expects to receive commands as buffers or groups of bytes Setting up the vGuest Profile 1 In Supervisor click on the System Administrator tab then click on the Profiles tab underneath 2 Select the vGuest tab Select the profile number that you wish to edit Logitek Supervisor3 6 Primary Backup Status N 5 17 June 2009 Wednesday 11 3026AM Ly JE Com Port Control IP Client State Audio Engine Log Network Client Log Audio Engine State System Administrator System Setup Software License Special Functions User Setup Profiles vRoute vButton vGuest vDelay vMix MatrixlP vScreen vGuest Profile 1 Potete TT v Allowed Source Devices r Allowed Destination Devices __ r vGuest Profile 2 AE S Save All 3 AE psi Device Name Cima ES 3 q Paste L 5 E a 8 E L9 10 EIN 9 J E Fa 18 E 19 E 20 H Sort Clear All Delete Line 4 Figure 47 vGuest Profile Page 96 Logitek Supervisor Reference Manual Appendix E Po vGuest IP Serial Commands Lo itek Profile Title Enter a Profile Title that describes the purpose of this vGuest This is not necessary for correct operation however it is provided to
79. ful when you want to watch the log for new activity Logitek Supervisor Reference Manual 47 x Y 7 gt di Finding your way around Supervisor Lo itek Ping All Engines button Verifies connectivity to Audio Engines Green status indicates the Engine is responding Run Init Triggers button Use this button to execute the Init Triggers for your facility if used Functionality of these varies Log frame Displays all communication between the Audio Engines when the Display Log button is lit Audio Engine Log Audio Engines frame Shows status of each of the Audio Engines in your system In normal practice all will show with green status indicators Also used to configure the Audio Engines Add Delete amp Edit buttons Audio Engines frame These buttons are used to configure the Audio Engines when you setup Supervisor and are usually left alone in normal operation The Edit button displays a window that can be used to Ping or Reset an individual Audio Engine Assign COM Port button After highlighting the desired COM Port from the Installed COM Ports list click on Assign COM Port to assign that COM Port to the Audio Engine Remove COM Port button Click on Remove COM Port to remove the assigned COM Port from an Audio Engine Ping Engine button Click on the Ping Engine button to Ping the Audio Engine and ensure communications are running Soft Reset and Full Reset buttons Click on the Soft Engine Reset or Ful
80. ges Engine Setup amp Port Allocation Click on the Audio Engine Log tab if you are not already on that page This is the default screen you see when Supervisor starts 32 Logitek Supervisor Reference Manual 4 o Configuring Supervisor Lo itek Before Supervisor can manage your Audio Engines you must add each engine and tell Supervisor which COM port to use for each m Audio Engine Edit To add an engine 1 In the Audio Engines section click the Add button 2 Select that Engine in the list and click the Edit button TET um 3 Select the text which defaults to Audio Engine and the number if COMI you wish to customize it for the display This can be helpful to identify Engine and studio relationships Ping Engine 4 Select a COM port from the Installed Com Ports list and then click on the Assign Com Port button Sot Reset 5 Click OK to save your changes There is no Cancel button Repeat this procedure for each Audio Engine on your system If you do not see the expected COM ports in the installed list then your serial card is probably not setup correctly in Windows Supervisor builds the list from what is available in Windows L ox jJ Figure 11 Audio Engine You can click the Ping All Engines buttons to verify your PC is Edit Box communicating correctly with each Audio Engine You should see a green or yellow icon next
81. gest you leave this screen up for general monitoring Pinging Engines The Ping All Engines function is used to check that Supervisor can communicate with your Audio Engines This is useful to ensure the PC COM ports are OK Supervisor is running correctly and the Audio Engines are functioning You can also Ping an individual Audio Engine by clicking its Edit button Resetting Engines Supervisor can be used to reset an individual Audio Engine which is useful for remote situations where you don t have front panel access To reset an Engine 1 Select the Audio Engine in the Audio Engine Edit list 2 Click the Edit button 3 Choose Soft Reset to perform a reload of configuration details or 4 Choose Full Reset to perform a full hardware reset and reset to default routes This will result in interruption to that Engine s audio Audio Engine Log The AE Log is a real time view of events happening inside your Audio Engines At busy stations one screen can fill in seconds or less Don t panic the Audio Engine Log can also be written to disk for later analysis The Display Log toggle button will turn the on screen display on or off this is useful to pause the log while you examine an item The Clear Log Display button is a useful function that allows you to clear screen ready to observe further commands The Audio Engine Log is also a useful way to troubleshoot communication issues If you press a button on a surface you should s
82. h no serial ports added or settings configured You will need to configure Supervisor for your site as per the instructions in following chapters of this manual We suggest the following procedure to configure Supervisor for operation 1 Setup Serial Ports for each Audio Engine and verify connectivity 2 Go to the System Administrator gt System Setup page and configure your settings Also configure Special Functions and External Devices if required 3 Go to the System Administrator gt User Setup page and enter the usernames for your site remembering to enter profile numbers where required 4 Go to the System Administrator gt Profiles page and enter the Profile data 5 Open up the new version of CommandBuilder supplied with Supervisor load and save your current Trigger Table then upload it to Supervisor This will recreate your Trigger and Variable files TIP If your site uses a significant number of users and profiles you may wish to contact Logitek Electronic Systems or your local dealer to discuss other migration strategies Testing When starting Supervisor will not read any outdated Trigger Table that was uploaded by an older version of Command Builder It will display a red message in the Audio Engine Log stating that the Trigger Table is out of date and that the Trigger Table was not loaded It is important to launch Command Builder 3 6 read your current Trigger Table from C Logitek3 6 or the location where
83. he Dual Supervisor functionality as Supervisor will not enter dual mode when the versions do not match gt You may want to allow a few days of testing on the new version with your other Supervisor computer still configured on the old version This allows you to rollback very easily should any problems be experienced However you will lose the redundancy protection of Dual Supervisor during this time Logitek Supervisor Reference Manual 25 3 B Installing Supervisor Lo itek Test Environment In some complex operations it might pay to perform the upgrade in a test environment first This involves configuring a third PC to run Supervisor and connecting this PC to a spare Audio Engine We recommend this strategy for situations where The on air operation is complex and relies heavily on Supervisor gt Little maintenance time is available gt A failed upgrade could be detrimental to the on air product Alarge number of user profiles need to be transposed prior to the upgrade The advantage of this strategy is that it allows you to configure the new Supervisor application and then port the data files and registry settings to the current Supervisor PCs when you are ready to upgrade It also allows testing to be performed in a controlled environment Rollback Strategies We strongly recommend preparing a rollback strategy in case the upgrade fails or a problem is experienced following the upgrade In all cases you
84. isor Reference Manual c_ 7 L Finding your way around Supervisor Lo itek 7 Finding your way around Supervisor This chapter provides an explanation of the key functions of each screen of the Supervisor application The key buttons and functions are listed for each screen Audio Engine Log Logitek Supervisor 3 6 Primary Backup Status N S 17 June 2009 Wednesday 10 14 34 AM Audio Engine Log Network Client Log Audio Engine State Com Port Control IP Client State System Administrator 09 49 46 r AE2 0203B202FF AE2 engine reset complete DisplayLog Ping All Engines 89 49 56 Engine resets complete 99 49 46 Trigger table expand done Clear Log Display Run Init Triggers 89 49 56 Trigger table 5RK TRIGS 16 85 loaded 99 49 46 One trigger has been set Not Active 09 49 46 Reading surface capture files Audio Engines 89 49 56 User variable values restored Num Name Status Com Port 89 49 56 Current variable values loaded 69 49 46 Init network clients complete 1 Audio Engine 1 ES Com3 99 49 46 Network Cable connected 2 AudioEngne2 GGG COMA 09 49 46 Reading profile destination data 69 49 46 s AE1 6263AD3366 fader level 09 49 46 s AE1 6263AD34606 fader level 69 49 46 s AE1 B283AD35C2 fader level 69 49 46 s AE1 6263AD3660 fader level 69 49 47 r AE1 6263AD3360 fader level 69 49 47 r AE1 6263AD3466 fader level 69 49 47 r AE1 6263AD35C2 fader level 69 49 47 r AE1 6263AD3668 fader level
85. ith configuration updates and testing However as a general rule the Supervisor PC should be dedicated to its task and should not be running other processes that may consume CPU time and memory Be aware that a variety of third party utilities including security applications can impact on the performance of a PC While Windows NT based systems are much better at multitasking than the 9x platform it is still possible for other processes to consume resources to the point where system performance is noticeably degraded Please exercise caution in installing additional utilities on your Supervisor PC and don t install anything unless it is absolutely necessary Logitek Supervisor Reference Manual 7 1 Introduction Lo itek Dual Supervisor Operation Dual Supervisor mode is recommended for facilities using Supervisor and vTools in mission critical operations For example if you use Supervisor functionality to control aspects such as Delay Control On Air Routing Scene changes or GPI remotes Dual Supervisor is highly recommended AN Windows NT based operating systems and Supervisor software is designed for mission critical operations however hardware and software can still fail Dual Supervisor provides a hot spare which will immediately take over if your hardware operating system or Supervisor software should fail Compatibility Supervisor 3 6 is designed for use with Logitek Audio Engine 3 x Supervisor
86. k 2 Before you Install Supervisor Hardware setup Before proceeding to install the Supervisor software you should have your PC hardware setup While you can install Supervisor before connecting it to your Audio Engines it will not provide much functionality until an Engine is in place As hardware platforms vary this manual assumes you have the following already setup One or two PCs running Microsoft Windows operating system Enough serial ports for connection to each Audio Engine using in built or multiport card An additional serial port if using Dual Supervisor with Serial Heartbeat A functioning TCP IP network It is recommended that the Supervisor PCs are allocated a static IP address either through fixed settings in Windows or a reservation on your DHCP server VVVV Supervisor can be configured to run on a single PC or on two PCs using Dual Supervisor redundancy mode Refer to the System Requirements section in Chapter 1 for the recommended hardware operating system specification Serial Ports Supervisor communicates with the Audio Engines using the RS232 protocol One serial port per Engine is required on each Supervisor PC If using Dual Supervisor on two PCs one serial port is recommended on each PC for the Serial Heartbeat connection Supervisor can communicate with up to 16 Audio Engines Specialist cards are generally required to obtain more than four ports in one machine Logitek can assist you with the s
87. l Supervisor sends a 54 route command out the vGuest port to the automation computer showing that device0100 was routed to device000B on surfacel Most automation systems ignore this however when that fader is turned on Supervisor sends a 52 bus on command stating that device0100 busO is on Automation systems with a Logitek interface will take that command and use it to start playing the cut Likewise when the fader is Logitek Supervisor Reference Manual 97 6 Appendix E vGuest IP Serial Commands Lo 2 itek turned off Supervisor sends a 53 bus off command stating that device0100 bus O is off If the automation system is set to act on this it could stop playing the cut No matter what fader device0100 is routed to a bus on command will send the 52 command for device 0100 and a bus off command will send a 53 command for 0100 This enables the operator to route the automation computer to any fader on the console and still have the remote starts follow In this scenario the other two playout cards would follow for device0101 and device0102 Mode 2 Allowed Destination Devices When a destination is listed in this section the vGuest client can route any source to that destination Destinations can be faders device000B to device0022 Router 1 2 3 in device0030 device0032 Mixer A 1 2 3 in device002D device002F or any output card device006E and higher The automation system can then by sending a command vi
88. l Engine Reset button to perform that reset upon the said Audio Engine 48 Logitek Supervisor Reference Manual 7 Audio Engine Edit Num Name Status Com Port 1 Audio Engine 1 WN COM3 Installed Assign Com Port Remove Com Port Ping Engine Soft Reset Full Reset Figure 25 Audio Engine Edit Screen See Chapter 4 for information on configuring Audio Engines Logitek Supervisor Reference Manual 49 7 di Finding your way around Supervisor Lo itek Network Client Log Logitek Supervisor 3 6 Primary Backup Status N 5 17 June 2009 Wednesday 10 20 33AM LY E Audio Engine Log Network Client Log Audio Engine State Com Port Control IP Client State System Administrat lient Log 69 49 25 16 2 21 91 r BC88888281F9 69 49 25 18 2 21 91 s BC88888221F9 69 49 25 18 2 21 91 r BC88888281F 666 89 49 52 18 2 21 91 89 49 52 18 2 21 91 s BC00000202F901 89 49 52 18 2 21 91 18 82 58 18 2 21 91 User name and password request from Primary User name and password to Primary Valid connect status from Primary Backup Server Socket connect Query Backup Supervisor for user name Backup Supervisor valid vClient connect event p1342 connection 8 Display Log Clear Log Display or 18 82 58 127 0 0 1 s BC88888282F901 Query new vClient for user name and password 18 82 58 127 0 0 1 r BC82888221F9 Command Builder user name CB 18 82 58
89. l when you want to watch the log for new activity Number of Clients frame Shows any vTools clients connected to Supervisor via TCP IP and the number thereof 50 Logitek Supervisor Reference Manual o 7 a Finding your way around Supervisor Lo itek Audio Engine State This is an advanced diagnostics page offering a direct link into your Audio Engine You have the ability to control almost every function of the Audio Engines here so proceed with caution The top section of the screen allows you to select which Audio Engine you wish to view control See Chapter 8 for further information on using these pages for troubleshooting Engine State Vector Logitek Supervisor 3 6 Primary Backup Status N S 17 June 2009 Wednesday 10 25 45AM LY JE Audio Engine Log Network Client Log Audio Engine State Com Port Control IP Client State System Administrator Audio Engine 1 Surtoce 3 REA Program Surface 1 RR Program Route 3 EEE Monitor Mosaic 18 EEA Monitor Sutace 2 RI Program Remo 4 INICIA Monito 4L J Engine State Vector Variable State Vector Fader Source Devices Allowed Destination Device _____ Sco Devo level Fader OnOff Pgm Cue Aux Aux2 Aux3 Aux4 Cng Cough Number Surface Label Alias Level 0 1 2 3 4 5 6 7 8 8 0000 0001 AE GPIOut 0002 AE GPIIn 0003 5 0004 0005 0006 3 0007 0008 2 0009 000A 0
90. lication vManager writes a log file to the c Logitek3 6 Manager Log folder in the same fashion as Supervisor writes the AECommLog There is one log per day that contains the date in the filename Although vManager pings Supervisor every 30 seconds to keep the log file size manageable it only writes successful pings to the log every 10 minutes When minimized to the taskbar vManager displays the date and time of the last Supervisor start event next to the program name If vManager is closed or dies unexpectedly a message box will pop up in Supervisor to notify you that vManager has disconnected If you restart vManager while Supervisor is already running vManager will connect and begin monitoring without affecting Supervisor s operation Setup amp Operation There is no setup required for vManager Simply running the application from the same folder as the Supervisor3 6 exe file is all that is required 36 Logitek Supervisor Reference Manual c 5 a vManager Setup amp Operation Lo itek p EN ES Logitek vManager E x vManager start Startup timer fired Supervisor process running Set socket active 1 Socket connect Request for user name Send user name to Supervisor Login status Ok from Supervisor Ping response from Supervisor Figure 14 vManager3 6 Logitek Supervisor Reference Manual Py 6 gt Dual Supervisor Setup Lo gitek 6 Dual Supervisor Setup Supervisor 3 6 re introduces support for
91. me Ground E PIN SUPERVISOR ENGINE PIN Supervisor Using RS485 AE Port 7 or 8 1 TX RX 4 ps Pal mA 2 TX RX 5 o 3 RX TX 6 d 4 RX TX 3 m Seem vns Signal Ground Signal Ground 8 FR Frame Ground Frame Ground Figure 16 Supervisor wiring for AE C6 Supervisor RS232 amp RS485 Serial Heartbeat Channel An optional Serial Heartbeat channel is available between the two Supervisor PC s See the following page for further information on the benefits of this channel To setup a Serial Heartbeat you need a null modem connection between a COM port on each PC Null modem cables are available off the shelf or can easily be made at your station Supervisori PIN SUPERVISOR 1 SUPERVISOR2 PIN 2 Receive Transmit 3 3 Transmit Receive 2 5 Signal Ground Signal Ground 5 FR Frame Ground Frame Ground FR Figure 17 Supervisor wiring for null modem between PCs A standard null modem cable uses additional connections such as Data Terminal Ready Data Set Ready Request To Send and Clear To Send Supervisor does not make use of these but there is no problem having them connected as per a standard null modem connection Network Heartbeat Channel Both Supervisor PC s must be attached to a LAN with IP connectivity between them This is required so configuration files are synchronized and also provides the Network
92. me directory as the executable Supervisor requires read write access to this directory Profiles in a Windows Domain For a domain PC a dedicated Supervisor account should be setup This account should have Administrator level access to the machine or full read write capability to the directory in which Supervisor is installed It is possible to use the same login account for both Supervisor PCs in a Dual Supervisor environment however in this case a roaming profile should not be used Each Supervisor computer requires slightly different settings meaning the profile cannot be shared If roaming profiles are required for Dual Supervisor PCs you will need a separate login account for each Supervisor PC Profiles in a Windows Workgroup or Standalone environment For a non domain PC it is best to use the machine s Administrator account or another account which is a member of the machine s Administrators group User Security If the user that logs into the Supervisor PC has Administrator rights then you will not need to perform any additional configuration to allow Supervisor to run If your network has limited rights non Administrator for user logins you can easily configure Windows to allow the appropriate permissions The recommended procedure for this is as follows It is easier to perform when you login to the PC with administrator credentials but can be done from a standard user account using RUNAS when elevated privileges
93. mics section you can undo the current changes and or return to defaults Limiter Threshold Ratio and Release can be viewed and adjusted by dragging the knob left or right gt Compressor Gain Threshold Ratio Attack and Release can be viewed and adjusted by dragging the knob left or right gt The Dynamics settings are shown in the Graph to the right and constantly updated as the values change VVVV WV The Fader Dynamics Detail Page is shown in Figure 30 below z Audio Engine 2 State Detail DI Destination Source a Num Fader Trim Device Device Surface Label Alias Channels Level Level Pan Mode 0105 RCS B Stereo q n Fader On JJ Off Dynamics Im Out Equalization In Out g Fader Limiter Dynamics 3 i i i S 04 o me EIN gt gt T dei 5 Threshold dB 8 5 i 1 14 2 12 Bea 0 e Ratio 3 Ei 3 EIN 2 10 B Release mSec 2 co 20 r Compressor K 2 i i 5 16 END 8 20 Gain dB o Sl EH 50 60 5 Threshold dB 00 Pre Fader Level l ECH Ratio eme EN C2 CMO 0 30 20 10 0 10 20 UnDoCurrentChanges Attack mSec Input dB Return to Defaults EN Release mSec ia d Figure 30 Fader Detail Dynamics 54 Logitek Supervisor Reference Manual t 7 o a Finding your way around Supervisor Lo itek Engine State Vector Fade
94. n your test PC This will ensure all files are saved 5 Copy all of the Supervisor data files Supervisor3 6 from the test PC to the destination directories on the live PCs Also load the executable file to this same directory 6 Run REGEDIT on the test machine and export the following key to a file HKEY LOCAL MACHINE Software Logitek Supervisor3 6 7 Right click the file to EDIT it and delete any reference to Supervisor2002 Supervisor3 or Supervisor previous installation that may have existed previously on your test machine 8 Copy the file to a location accessible on the live Supervisor s 9 Double click the registry files on each of the live Supervisor computers The settings will be imported to the new key location and therefore will not overwrite keys for earlier versions 10 You are now ready to upgrade and can follow the instructions on page 27 The above procedure is recommended for complex environments where the upgrade will be difficult and time constrained It also allows the new version to be tested prior to upgrade AN This version uses the registry key Supervisor3 6 When upgrading from an earlier version we recommend backing up the registry branch before proceeding The key will vary depending on the version eg HKEY CURRENT USER Software Logitek Supervisor2002 HKEY CURRENT USER Software Logitek Supervisor3 HKEY CURRENT USER Software Logitek Supervisor4 HKEY LOCAL MACHINE Software Logitek Supervisor3 5
95. nd even entire consoles The on screen representation looks just like the physical devices the vIools emulate And you can add touch screen capabilities to make it even easier For more information on vTools see the Logitek vTools Reference Manual Serial Router Supervisor can also function as a fully featured RS232 router If you need versatile control over serial data Supervisor is here to help Instead of purchasing an external RS232 router you can have single or bi directional serial routing inside Supervisor controlled by Triggers All you need is sufficient available serial ports on your Supervisor PC For more information on Supervisor COM Port Control see Chapter 7 Clock amp Temp Display Supervisor can display accurate time and temperature information to the text screens on your consoles Supervisor obtains the time from the Windows clock which should be synchronized to an authoritative time source Supervisor can receive current temperature from a BCD encoded thermometer device The number of bits used lowest temperature and units are configurable Supervisor just expects to see an integer BCD value with the appropriate offset You can use Engine or Surface CPI inputs to connect the external thermometer GPIs must be seq uential Setting up the displays is done in CommandBuilder For more information on thermometer setup see Chapter 7 Custom Applications If you need to control your Logitek Console Rou
96. nfigure and launch any other PC applications that you use at your facility Do not try using older versions of our software with version 3 6 as they are not compatible The setup program will copy the required files to the program directory establish a folder called Logitek Programs in the Windows Start menu if ticked and create desktop shortcuts if ticked These tasks can also be done manually by copying the program file to an appropriate directory Logi ek up 3 6 l ogite k Software installation Installation Type Which type of Logitek Version 3 6 software installation do you wish jv Install Logitek software on this PC for the first time Update a previous installation whose Supervisor program is aversion BEFORE Supervisor 3 5 This installation will NOT copy the previous Supervisor profile data or Registry entries Update a previous installation whose Supervisor program is version 3 5 This installation WILL copy the previous Supervisor profile data and Registry entries Update a previous installation whose Supervisor program is version 3 6 This installation will NOT copy the previous Supervisor profile data and Registry entries Exit setup and manually copy files to my PC Ca a Calo Figure 8 Setup3 6 Installation Type Choice Logitek Supervisor Reference Manual VAI ES s 3 pos B Installing Supervisor Lo itek Files required for operation When initially installed Supervisor does
97. o toggle it on or off You can continue to click to change the toggle The standard PGM and AUX1 8 mix busses are labeled across the header row above each column BUSO is the master bus eg fader on off switch for that device PGM is BUS1 CUE is BUS2 and the AUX busses start at BUS3 Higher bus numbers 16 are often used for relays lamps and buttons See Appendix D for a summary of common devices and busses Checking Variable Status If your Trigger Table makes use of variables the Variable State Vector provides an insight into the current values of user amp system variables User Variables are set inside triggers and are commonly used to store active scenes device routes and other information System Variables are controlled by Supervisor and are not configurable by the user These provide status values that can be read by Triggers or used to trigger events Viewing Fader Inputs The Fader Inputs List tab shows a list of faders and the allowed inputs for that fader They are presented in the same order as the user sees in the alpha sorted list on a control surface The allowed inputs for a fader are set in AEConfig s Surface Settings pages Logitek Supervisor Reference Manual T5 x Y 8 gt di Troubleshooting with Supervisor Lo itek Decoding Supervisor Log Files One of the great things about having Supervisor watch over your Audio Engines is that all this information can be written to log files As you can
98. of Supervisor3 contain enough significant differences to require a fresh install approach As such an upgrade from Supervisor 3 Pre 2007 build to 3 6 will be treated as a new installation by Setup3 6 exe The majority of files and registry locations now used by Supervisor 3 6 either didn t exist or have changed since Supervisor3 apps were first released You should still maintain a rollback strategy and ideally test and configure the new version of Supervisor on separate hardware so the changeover time is minimized Supervisor3 2007 build Supervisor 3 2007 and later builds have certain levels of compatibility with Supervisor 3 6 file and registry formats and as such Setup3 6 exe can perform an upgrade of this build which will copy User Profile data and Registry keys to the new installation This option keeps the existing User Profile Data and Registry keys intact therefore allowing a rollback if necessary If you have a large amount of profile data you may need to perform the upgrade in a test environment first Logitek Supervisor Reference Manual 23 ES s 3 pos di Installing Supervisor Lo itek Supervisor 3 5 Supervisor 3 5 has certain levels of compatibility with Supervisor 3 6 file and registry formats and as such Setup3 6 exe can perform an upgrade of this build which will copy User Profile data and Registry keys to the new installation This option keeps the existing User Profile Data and Registry keys intact
99. og Audio Engine State System Setup Software License Special Functions User Setup Profiles vRoute vButton vFader MatrixlP yScreen vScreen Profiles vScreen Profile Profile File Name Humber Save All ms 1 J ES O CA 0 0 0L 0 5 0 5 pum 0 0 LL LL 0 0 j Pe EE OOOO Eum 5h PJ 1 1 r yz pu 5 0 8 0 LL Lll o j L2 05 0 0 AA ooo j 14 15 16 A OO pou L9 0 0 0 0 0 0 0 0 0 0 0 0 pam 0 3 Lz 0 L2 0 0 0 0 0 0 0 pus 0 ll S8 jJ aa KS Figure 46 vScreen Profile Page For more information on individual settings for the vScreen Profile Page see the vScreen chapter in the vTools Reference Manual 74 Logitek Supervisor Reference Manual ES s 8 a a Troubleshooting with Supervisor Lo itek 8 Troubleshooting with Supervisor Supervisor started life as a diagnostic tool for Logitek staff to assist with Audio Engine troubleshooting It was quickly realized that Logitek users around the world could make use of Supervisor to see inside their systems Whilst Supervisor today performs many additional control functions its diagnostic tools give you an insight into your system that other digital consoles may not offer Using the Audio Engine Log Page The Audio Engine Log page is the default screen on Supervisor and we sug
100. one Mono Stereo 1 ONone Mono Stereo 2 SS ONone Mono Stereo 4 TTE 4 L None Mono Stereo y pe 1 TX ASt NSS1 In lxi ONone Mono Stereo Bj Bj 2 TX B St NSS2 In K LlNone Mono Stereo K K 3 TX C Mn NSS3 In Ix LlNone XMono Stereo K x Eye 4 TX DMn NSS4In 3 LlNone XMono Stereo E lxi Paste 5 SPRI Mn NSS5In ix LlNone Mono Stereo E lxi 6 CITY St NSS6 In x LlNone Mono X Stereo Xx Es 7 REMI Mn NSS7 In ix LlNone Mono Stereo ES lxi 7 8 REM2Mn NSS8 In Ix LlNone XMono Stereo xj Ix Options m i 3 ISDN Mn NSS9 In Es LlNone Mono X Stereo x ES 17 Save New Alias 8 10 PABX Mn NSS10 In Es DONone XMono Stereo Es ES a 1 O ONone Mono Stereo O O PY ples OB image 5 2 o ONone Mono Stereo O O i 3 O ONone Mono Stereo O O I 4 O ClNone Mono Stereo O O Monitor Crosspoint 0 5 O LlNone Mono Stereo O O AE Num pb E 7 6 O ONone Mono Stereo O O Dest Device E 7 O O O a 7 8 O O O 3 9 O g gt 10 O O O O Figure 45 MatrixIP Profile Page For more information on individual settings for the MatrixIP Profile Page see the MatrixIP chapter in the vTools Reference Manual Logitek Supervisor Reference Manual 73 gt 7 di Finding your way around Supervisor Lo itek a 5 Logitek Supervisor3 5 Primary Backup Status Com Port Control Audio Engine Log Network Client L
101. onventional routers In addition you can operate vTools in place of or in conjunction with physical surfaces and use wide area networks or the Internet to control your system remotely via IP links Some of the vTools applications for Logitek include MatrixIP Routing EQ Dynamics and input alias assignment Designed for use in an MCR environment particularly with SharcAttack DSP cards vButton Emulates a physical vButton panel or provides additional virtual buttons vChange Mimics the Artisan Mosaic s LCD screens onto a PC with a larger display for easier operation vDelay Controls up to 8 Talk Delays on SharcAttack DSP cards vManager A new application that ensures Supervisor is always performing correctly vMix Emulates a physical surface or can be setup to provide a virtual surface vRoute Emulates a physical Route 3 panel or can provide a virtual router vScreen Designed to complement a Logitek Control Surface in an on air studio providing additional button routing metering and other system control vSnapshot Allows you to store and recall settings from a Logitek Control Surface As broadcast facilities become IT driven and require an increasing level of flexibility and complexity the Logitek vTools help you control your Console Router System in new and exciting ways See the vlools Reference Manual for more information Logitek Supervisor Reference Manual 9 ES s 2 di Before you Install Supervisor Lo ite
102. ot copy profile data and Registry entries Use the third option when you are upgrading a previous installation where Supervisor is version 3 5 This will copy profile data and Registry entries Use the fourth option when you are upgrading a previous installation where Supervisor is version 3 6 This will not copy profile data and Registry entries 5 The setup program will prompt you for the location of your existing Logitek files Point it to the existing folder usually this is c Logitek but may be different at your site 6 The setup program will prompt you for the location of the new files The default is c Logitek3 6 Adjust this if you use a different folder or drive letter 7 The setup program will also give you a choice of setting up a folder called Logitek Programs in the Windows Start menu and creating Desktop shortcuts 8 Launch AEConfig 3 6 read each config file aec or a16 and save it without making any changes to ensure that any new formatting is correctly done 9 Launch Supervisor 3 6 and set up the COM ports for the engines if necessary In Supervisor 3 6 you can change COM port assignments without having to restart the program 10 Launch CommandBuilder 3 6 read your trigger table from c Logitek3 6 or the directory you have stored your configs in if you did not use the defaults save it and upload it to Supervisor 20 Logitek Supervisor Reference Manual f 3 Installing Supervisor Lo itek 11 Co
103. quency Hz Frequency Hz 3 1 1 i 1 S EM EN gt v E Gain dB Gain dB i 3 m Hi Mid Range 4 Bandwidth Hz o 7 5000 3 Frequency Hz Low Range gt 5 Gain dB Frequency Hz i f i f 15 100 EN Bandwidth Hz Gain dB zg Reset Equalization 10 100 TA 10 208 Freq Hz UnDo Current Changes Return to Defaults Figure 31 Fader Detail Equalization Logitek Supervisor Reference Manual 55 gt 7 E Finding your way around Supervisor Lo itek Variable State Vector Logitek Supervisor 3 6 Primary Backup Status N s 17 June 2009 Wednesday 10 42 33 AM JE Audio Engine State Com Port Control IP Client State Audio Engine Log Network Client Log System Administrator Audio Engine 1 Sutace i TTT Program secco RARA Progen Suiacc RR AMARA Program Mosaic 19 SARA Monitos Renora4 GREENE Monito Poues RE Monitor Engine State Wector Variable State Vector Fader Source Devices A wed r System Variables User Variables Value DelMasterPath2 DelMasterPath3 DelMasterPath4 DelMasterPath5 DelMasterPath6 DelMasterPath DelMasterPath8 DelMasterPath9 DelMasterPath10 DelMasterPath11 DelPreSelPath2 DelPreSelPath3 DelPreSelPath4 DelPreSelPath5 DelPreSelPath6 DelPreSelPath7 DelPreSelPath8 DelPreSelPath9 DelPreSelPath10 DelPreSelPath11 Del
104. r vClients vChange client type ip address user profile instance ID ip address engine surface fader instance ID Cmd Builder 127 0 0 1 AEConfig 127 0 0 1 co oom WN oS con ip address user user name profile status ip address engine surface instance ID Figure 35 vClient State page The IP Client State page is used primarily for advanced troubleshooting of the vTools applications vClients frame Lists the vTools applications that are connected to Supervisor along with usernames and IP addresses Useful for detecting rogue use of the vTools within your network vGuest IP Clients frame Lists the vGuest third party customer applications that are currently connected to Supervisor vChange frame Lists the vChange applications that are connected to Supervisor Logitek Supervisor Reference Manual 59 7 E Finding your way around Supervisor Lo itek vSnapshot frame Lists the vSnapshot applications that are connected to Supervisor System Administrator f Logitek Supervisor 3 6 Primary 17 June 2009 Wednesday 10 54 49 AM Audio Engine Log Network Client Log Audio Engine State Com Port Control IP Client State System Administrator System Setup Software License Special Functions User Setup Profiles Administrator Password r Audio Engine Buffer Status Capture Recall Loo y OE Write Pointer ReadPoter
105. r Detail Equalization This page provides an insight into the Fader Equalization showing the current source device and Hi Hi Mid Low Mid and Low Range values gt The currently routed source device is shown at the top of the screen gt Equalization can be set to IN or OUT by clicking as appropriate on the Equalization Tab gt Under the Reset Equalization section you can undo the current changes and or return to defaults gt Hi Range Frequency amp Gain can be viewed and adjusted by dragging the knob left or right gt Hi Mid Range Frequency Gain Bandwidth can be viewed and adjusted by dragging the knob left or right Low Mid Range Frequency Gain amp Bandwidth can be viewed and adjusted by dragging the knob left or right gt Lo Range Frequency amp Gain can be viewed and adjusted by dragging the knob left or right Equalization settings are shown in the Graph to the right and updated as the values change The Fader Equalization Detail Page is shown in Figure 31 below Audio Engine 2 State Detail Xi Destination Source Num Fader Trim Device Device Surface Label Channels Level Level 0105 RCS B Fader On Dynamics un Out Equalization un Out g z 3 2 Equalization 3 LF LMF HMF HF 8 m Hi Range m Low Mid Range 4 20 T T 5 i i i amp AS ma Fre
106. ri AE Port 4 DB9F A DB9M D2 DI RI i PIN SUPERVISOR ENGINE PIN y i 1N4148 4S1N4148 Tak A os 1 N C N C 1 mes C 0g 2 Receive Transmit 2 95 s 4 A o9 3 Transmit Receive 3 SS n 4 N C Solder Point 4 5 Signal Ground Signal Ground 5 Supervisor 6 NC NIC 6 2 Wire parts into DB9 backshell 7 N C N C 7 60 is Resistor is 1 4 or 1 8 watt 5 8 N C RTS low 8 DE a e Solder Point 9 mas Pins 4 8 amp 9 are used as connection FR Frame Ground Frame Ground FR Xj points inside the DB9 shell Figure 15 Supervisor wiring for AE C2 Dual Supervisor To make wiring of this cable easier Pins 4 8 amp 9 are used as solder junction points inside the D connector back shell Following is the suggested order in which this cable should be constructed 1 Make the DB9F ends with appropriate lengths of cable to reach the Audio Engine 2 Junction the wire from Pin 3 of the Supervisor 1 cable to the anode of Diode 2 and solder to Pin 9 of the Audio Engine DB9 Keep the tail on the diode as short as possible so there is no excess length at the DB9 end Leave the other tail of the diode uncut for now Repeat step 2 for Pin 3 of Supervisor 2 cable with Diode 1 to Pin 4 at the Audio Engine 4 Solder the resistor to Pin 8 of the Audio Engine DB9 again keeping the tail at the connector end as short as possible 5 Bend the other end of the resistor 180 around to Pin 3 of the Audio Engine DB9 and trim to length approx 1 2 inch 1cm We
107. ronic Systems Inc assumes no responsibility for its use nor any infringement of patents or other rights of third parties which would result Worldwide rights reserved Except for your own personal use no part of this publication may be stored in a retrieval system transmitted or reproduced in any way including but not limited to photocopy photograph magnetic or other record without the prior agreement and written permission of Logitek Electronic Systems Inc Logitek is a trademark of Logitek Electronic Systems Inc All other trademarks acknowledged All specifications are subject to change without notice Document Revisions Date Revision Author Notes December 2004 1 0 Paul Dengate First release of Supervisor 3 manual January 2005 1 1 Paul Dengate Minor corrections and additions March 2005 1 2 Paul Dengate Chapter 2 Revised instructions regarding profiles and accounts in a domain Chapter 2 Added Client firewall Windows XP Service Pack 2 information April 2005 1 21 Paul Dengate Updated Version History in Appendix A August 2005 1 3 Paul Dengate Updated for dual 8 16 character support and changes to Audio Engine State Updated version history amp release notes Corrections and minor additions August 2008 1 4 Ben Hietbrink Updated for Supervisor 3 5 draft May 2009 3 5 Ben Hietbrink Release of Supervisor 3 5 manual using new revision number format June 2009 3
108. roperties 23 Click the Security tab 24 Click Add 25 Enter the Logitek Supervisor local group created above As this is a local group you will probably need to click Locations and select the local workstation then click OK 26 Click Check Names to ensure you have the right group name 27 Click OK 28 The Logitek Supervisor group should now be highlighted Tick Modify to assign it the required file permissions 29 Click OK 30 Close Explorer 31 Don t forget you need to restart or log in again to get the group membership to update co m dI If you are logged into the Supervisor PC with non admin credentials you can use RUNAS to open regedit and explorer Open a Windows command cmd window and use the following commands runas user ADMIN USER regedit runas user ADMIN USER C Program Files Internet Explorer iexplore ex m Note we are using Internet Explorer to perform the file permission changes when using RUNAS This is because Explorer will not easily work in RUNAS mode unless Launch folder windows in a separate process is enabled Once IE opens you just enter C into the address bar and follow the steps listed 14 Logitek Supervisor Reference Manual 2 a a Before you Install Supervisor Lo itek Setting up Windows to logon automatically The Supervisor application is designed to run in a user session in Windows as this allows interaction with the user The Supervisor PC should
109. rs The DSP channels are also allocated device numbers but this is done as part of the DSP table that AEContfig reads Each type and major version of DSP card has a different DSP table and some sites have their own custom tables to achieve certain non standard functions Busses A Bus is essentially a switch it can be on or off Each DSP channel device has a number of busses 128 in fact to control that device On a fader input the busses control the actual mix busses which is where the name came from Eg the master on off switch on a fader is BUSO PGM is BUS1 On other DSP channels eg the headphone monitor input the busses control special functions Commands At the heart of your Logitek Console Router System is the Logitek Command Protocol which is the set of commands that instructs everything in the system on what to do Commands are sent and received by the Audio Engines using this protocol A Command is a series of hex bytes and is responsible for everything from channels on off messages to meter readings sent to the console 92 Logitek Supervisor Reference Manual Appendix D Common Devices The Device addressing used in your system may vary but here is the most common configuration The Device number for each port 1 3 is shown in the left three columns followed by the decimal channel number The description is shown on the right note Port 3 has a limited subset of devices DSP Inputs Device he
110. s Some networks may remove the ability to locally configure Windows Firewall by enforcing settings in Group Policy in which case Don t allow exceptions will be ticked and grayed out In this case you will need to use Group Policy to configure the exceptions To do this configure the Group Policy that is applied to those machines We suggest placing the computers in their own Organizational Unit or one separate from your office OUs Windows Components gt Network gt Network Connections gt Windows Firewall gt Domain Profile gt Define program exceptions gt Enabled Add an exception such as you will need to customize the path to suit your install C Logitek3 6 Supervisor3 6 exe localsubnet Enable Logitek Supervisor Windows Firewall __ General Exceptions Advanced Windows Firewall is blocking incoming network connections except for the programs and services selected below Adding exceptions allows some programs to work better but might increase your security risk Programs and Services Name Group Policy Network Diagnostics for Windows XP No Supervisor3 5 ivi ivi v iv iv V a vi Add Program Add Port E dit Delete Display a notification when Windows Firewall blocks a program What are the risks of allowing exceptions Figure 7 Windows Firewall settings Other Client Firewalls If you use another client firewall you will need to add a rule
111. s and Supervisor It uses commands in hex with a well defined communication protocol Let s analyze the following 5 byte command 02038263903 02 03 B2 65 03 when spaced out Byte 1 02 Start command always 02 Byte 2 03 Number of bytes to follow in this sequence Byte 3 B2 The Command B2 is channel on Byte 4 65 The Device in hex 65 is Port 3 Headphones In Byte 5 03 The Bus in hex 03 is BUS3 which controls talkback return muting to headphones See also Appendix D for a summary of common devices and busses Common Protocol Commands B2 Channel On B3 Channel Off AD Fader Level AE Effects Level B4 Input assign route See also Appendix D for more protocol commands Logitek Supervisor Reference Manual 81 9 i 9 Application Notes Supervisor is an excellent diagnosis tool to give you a window inside your Logitek Audio Engines However Supervisor can do much more than just solve problems Following are some application notes to help give you an idea of what you can do with this powerful software Triggers are the core power of Supervisor and are covered in much more detail in the CommandBuilder manual Please see the Application Notes chapter of that manual for many more examples of what your system can do Triggers Triggers are events that are fired when something happens inside your Audio Engine Almost all events that occur in your system can have a Trigger written for them Common triggers are set
112. s is enabled You will need to add either a port exception program exception or possibly both depending on the firewall software Some firewalls also restrict outbound access which may require additional exceptions particularly to allow a Dual Supervisor to talk to its mate Windows Firewall After Windows Firewall is installed under XP Service Pack 2 the alert on the right will appear the first time Supervisor runs Windows Security Alert Y To help protect your computer Windows Firewall has blocked some features of this program Do you want to keep blocking this program P Name SUPERVISOR3 Click Unblock Windows Firewall will then open the 2 Pubisher Unknown ports Supervisor uses to listen for incoming connections Windows Firewall has blocked this program from accepting connections from the If you click Keep Blocking you will not be able to Le ile di connect to Supervisor with remote applications and Dual Supervisor configurations will not work Figure 6 Windows Firewall Alert It is not necessary to add port exceptions in the Windows Firewall as Windows will open any ports required when the Supervisor program exception is added 18 Logitek Supervisor Reference Manual 2 a a Before you Install Supervisor Lo itek Windows Firewall through Group Policy If you have a Windows domain based network the Windows Firewall can be configured through Group Policy by your network administrator
113. should be exercised when replacing the Supervisor or vManager executables with a newer version Windows will attempt to locate a shortcut path even when the target is moved Be sure to check your shortcuts carefully when performing upgrades or changing paths 22 Logitek Supervisor Reference Manual x t 3 VAR a Installing Supervisor Lo itek Upgrading from previous versions Supervisor 3 6 is a major update to the Supervisor application and includes a number of important changes to the way settings are stored and managed Therefore the upgrade must be carefully managed to minimize disruption Previous Versions amp Compatibility To determine which version of Supervisor you are running right click on the Logitek logo of the application This will display the version build date and time and other information Supervisor 1 0 2002 These older releases of Supervisor are now many years old and a significant number of features have been added since their releases An upgrade from Supervisor 1 or 2002 to 3 6 will be treated as a new installation by Setup3 6 exe The majority of files and registry locations now used by Supervisor 3 6 either didn t exist or have changed since these Supervisor apps were released You should still maintain a rollback strategy and ideally test and configure the new version of Supervisor on separate hardware so the changeover time is minimized Supervisor3 Pre 2007 build Pre 2007 releases
114. t for each command structure To build a command lookup each byte in order sequence adjusting the values where applicable To be a valid command the number of bytes to follow must be correct Where a default value is shown this is for reference only and these byte values must still be set 00 denotes a byte in hex All decimal values must be converted to hex 51h Momentary Relay Closure Momentarily turns on selected relay Duration can be specified in 50ms increments Seq Byte Description Notes 1 lt 02 gt Start byte 2 lt 07 gt Bytes to follow 3 lt 51 gt Command Relay Pulse 4 lt e gt AE Number 5 lt d gt Device Number High High Byte 6 dit Device Number Low Low Byte 7 st Surface Number 00 Always lt 00 gt for this command 8 bit Bus Relay Number 01 to 19 Number of relays depends on surface type 9 dt Data Duration x 50ms lt 00 gt to FF Number of milliseconds in 50ms increments lt 00 gt 500ms The following example will momentarily close Relay 15 on the Engine 2 relay bank 02 07 51 02 00 01 00 OF 00 The following example will momentarily close Relay 10 on the Engine 2 relay bank for 200ms 02 07 51 02 00 01 00 0A 04 TIP This command is only applicable to GP Outputs relays TIP If the duration of the pulse is set to lt 00 gt a 500ms pulse will be sent Logitek Supervisor Reference Manual 103
115. ter 7 for more information about the options on this screen Special Functions The default settings on this screen are for all Special Functions enabled and Log only first and last fader levels These defaults can be left as is during configuration See Chapter 7 for more information about the options on this screen External Devices This screen allows for configuration of external devices that interface with Supervisor These options do not need to be set during configuration See Chapter 7 for more information about the options on this screen User Setup This screen is for setting up usernames and passwords for the various Logitek vTools applications and configuration applications such as AEConfig and CommandBuilder Whilst it is not necessary to establish usernames during configuration it is useful to setup users for AEConfig and CommandBuilder now as this will assist with uploading Engine configs and triggers To add a user 1 Click in the User Name column of an available row eg 1 Enter a name for the user eg AEC or CB The Password field is optional but some vTools require a non blank password Tick the allowed vTools applications for that login eg AEConfig and or CommandBuilder Click Save to apply your changes DAWN 34 Logitek Supervisor Reference Manual f 4 Configuring Supervisor Lo itek a NI System Setup Software License Special Functions Us
116. ter System from your own custom software Supervisor can act as a gateway for this Your application connects as a vGuest via TCP IP and has full access to your Audio Engines This is useful for connecting external control and scheduling systems or for writing your own control surfaces For more information on the vGuest Protocol contact Logitek Electronic Systems Logitek Supervisor Reference Manual 83 x Y Appendix A ES Release Notes Lo gitek Appendix A Release Notes What s New in Supervisor 3 6 This release of Supervisor restores support for dual Supervisor operation Audio Engine Log page Audio Engine list The methodology for assigning COM PORTS to engines has been changed The previously used drag amp drop method was not very intuitive This has been replaced with buttons for Assign Com Port and Remove Com Port To assign a COM PORT to an engine that does not yet have a COM PORT assigned simply click on the desired COM PORT in the list and then click the Assign Com Port button To remove a COM PORT simply click the Remove Com Port button This new procedure allows the reassigning of COM PORTS without having to shut down and restart Supervisor Audio Engine State page Audio Engine Vector tab Enhanced Fader Detail page clicking on the numerical value in the Level column of a fader device will open the Fader Detail page This page has been redesigned and enhanced with new features Supervisor is now
117. therefore allowing a rollback if necessary If you have a large amount of profile data you may need to perform the upgrade in a test environment first 24 Logitek Supervisor Reference Manual ES s 3 pos a Installing Supervisor Lo itek Upgrade Strategies The upgrade strategy used by your station will depend on many factors including how much you rely on Supervisor functionality to remain on air studio usage and operation hours The notes below will help you decide how to best handle the upgrade for your station If you d like any assistance developing your strategy please contact Logitek Electronic Systems or your local dealer Single Supervisor If your site only uses a single Supervisor setup you will have to upgrade this machine while you are on the air We suggest you do this at a time where a program source can be patched directly to air for a number of hours While the upgrade should take less than half an hour adequate testing and rollback time is recommended Dual Supervisor If your site uses Dual Supervisor we recommend using your Backup Supervisor to test the upgrade before deploying it to the Primary Supervisor The Dual Supervisor functionality can be disabled during this time allowing an easy rollback path should problems be experienced Please note the following gt We suggest that you disconnect the serial ports from the Audio Engine whilst you upgrade the machine gt You will need to turn off t
118. to each Engine name A red icon indicates Supervisor is not communicating with your Engine The RS232 COM port settings are not user configurable as the communication parameters are fixed in the Audio Engine The settings available in the Windows Control Panel do not affect Supervisor To delete an engine 1 Select the Audio Engine you wish to delete 2 Click the Delete button 3 Click Yes when prompted if this is what you really want to do Click Cancel to exit without deleting AN Using the Delete Audio Engine function should not be done on a live system Communication to that Engine will stop once it is deleted Are you SURE you want to delete AE1 Audio Engine 1 Yes Cancel Figure 12 Confirmation dialog before Engine is deleted Logitek Supervisor Reference Manual 33 am x 4 gt di Configuring Supervisor Lo itek System Setup To access this screen click the System Administrator tab then the System Setup tab below it By default Supervisor will configure itself in Primary mode This mode allows Supervisor to control the Audio Engines This does not need to be changed unless this installation is for a Backup Supervisor computer An Administrator password can be set to protect access to Supervisor s setup screens This password is obfuscated in Supervisor s registry settings the password is not in clear text but could be cracked by a very experienced user See Chap
119. to allow access for Supervisor Some client firewalls require you to configure both outbound and inbound access rules Supervisor uses TCP ports 10200 10212 for its applications The base port is configurable but the port range will always be the base port plus 12 Logitek Supervisor Reference Manual 19 2I s 3 pos di Installing Supervisor Lo itek 3 Installing Supervisor This chapter describes the first time installation of Supervisor If you are upgrading Supervisor to a new version you can skip this chapter Software Installation The Logitek Supervisor software will be supplied via Email or download from the Logitek website Logitek software is developed without reliance on components that are not standard in Windows Upon first execution Supervisor will setup default registry keys and make configuration files in the program directory It is possible to use the software without running an installer package However an installer package Setup3 6 exe will do all the installation tasks for you To upgrade or install using Setup3 6 exe 1 Create a new folder on your PC such as C Temp 2 Download all of the new applications to that folder including Setup 3 6 3 Launch Setup 3 6 4 Select the option that fits your situation The first option when you are installing the apps for the first time Use the second option when you are upgrading a previous installation where Supervisor is a version before 3 5 This will n
120. trol of the Audio Engines when no pings are received from the Primary A ping is sent to the Primary Supervisor every 5 seconds Network Heartbeat only If you are only using the Network Heartbeat Backup Supervisor will promote to Backup as Primary when 3 consecutive pings are not received on the Network Heartbeat connection TIP If using Network Heartbeat only you need to ensure the IP connectivity between both Supervisors is maintained at all times Ensure your hub switch is on protected power and all cabling is marked to prevent accidental removal Minimize the points of failure on the network between the two PCs If performing maintenance on the physical network or hubs switches it might be safer to disable the Backup Supervisor PC during the maintenance period and restore it to service afterward Network amp Serial Heartbeat If you are using both heartbeats Backup Supervisor will promote to Backup as Primary when 3 consecutive pings are not received on both channels This prevents unwanted promotion when the network is interrupted and is the recommended configuration Manual Failover Failback Failover or promotion is an automated process There is no facility to manually promote the Backup to Backup as Primary or demote the Primary to Backup Dual Supervisor with COM Port Control If you intend to use COM Port Control RS232 Routing with Dual Supervisor there are some complicating factors COM Port Control was originally
121. tus of Supervisor which will not be running The log will display information indicating this vManager will then launch Supervisor 30 Logitek Supervisor Reference Manual 4 x OE vManager JE Last Supervisor Launch Supervisor process NOT running 9111 12 52 vManager start 11 12 55 Startup timer fired 11 12 55 Supervisor process NOT running Figure 9 vManager initial startup Stopping vManager vManager is stopped by clicking on the windows style Exit button in the upper right corner of the vManager display the X button The vManager program can be run minimized and is available for display from the Windows Task Bar If you need to stop Supervisor indefinitely ensure you stop vManager first Otherwise vManager will automatically restart Supervisor again See Chapter 5 for more information about the setup and operation of vManager Starting Supervisor Start Supervisor by double clicking on the Supervisor shortcut icon on the Desktop or the Logitek Programs folder in the Windows Start menu On initial startup the display screen will show the Audio Engine Communications Log folder with no designated Audio Engines setup Logitek Supervisor Reference Manual 31 4 Audio Engine Li Network Client Log Audio Engine State Com Port Control IP Client State System Administrator 08 55 48 Start Primary Supervisor Display Log Ping All Engines 88 55 57 Binary Exception Number sc
122. ual Supervisor status updates and anything the vTools get up to The information here is probably only of interest to advanced users but it is helpful to see what activity is happening between Supervisor and other Logitek network applications The Network Client Log includes a box to show the number of client applications connected Using the Audio Engine State Page The Audio Engine State page is one of the most powerful digital console diagnostic tools available You can see the state of every route fader and button in your system You can also see live bus meters and with SharcAttack DSP cards input meters as well And to top it off you can perform routes fader movements and bus changes all on screen in real time To a new user this page will seem a little bit daunting at first But it s worth spending some time with the Audio Engine State page it can save time and make your life easier particularly during installation Viewing the Engine State gt Select the Engine State Vector tab gt There is an AEX button for each Audio Engine on your system Don t forget to click the Engine you want first gt The Current Engine State contains a list of DSP Channels which have a corresponding input listed against them gt Each colored section in the list represents one of the control surfaces on the Audio Engine starting with Port 1 listed in red from channel 000B as Fader 1 The Device Table is a fly out window that
123. ult mode Supervisor should start in on this computer Supervisor Process Priority The process priority Supervisor has within Task Manager Default is High Local Supervisor Computer IP addressing is read from the highest network card base port is editable Serial Number Used for obtaining answer code for Premium vTools license from Logitek Copy to Clipboard Copies Serial Number for easy insertion into email to Logitek Com Port to Other If used the serial port to the other computer for Dual Supervisor Computer A B For display purposes only when Supervisor starts it will show A or B Other Supervisor Computer The name OR IP address of the other computer for Dual Supervisor Audio Engine Buffer Status Debugging tools for issues with by Trigger processing Trigger Table Details of currently running Trigger Table Language The language for date amp time display in Supervisor Data Source The source from which Supervisor will receive information Audio Engine Controller Sets the Controller Card type so pings are sent correctly in Dual Supervisor vGuest Functions If using vGuest apps this will echo Supervisor commands to those apps Capture Recall Reload Files Use this to reload any vSnapshot clients currently connected vScreenPlayer Reload Use this to reload any vScreenPlayer clients currently connected Alarms Display Reset Use this to clear any alarm dialog boxes displayed Logitek Supervisor Reference Manual 61 f 7 Finding your way aro
124. und Supervisor Lo itek Software License page T Logitek Supervisor 3 6 Primary Backup Status N s 17 June 2009 Wednesday 10 5653AM Y JE Audio Engine Log Network Client Log Audio Engine State Com Port Control IP Client State System Administrator System Setup Software License Special Functions User Setup Profiles r Software Licenses Software Authorization Status Registration Key vHix Not fiuthorized MatrixIP Not Authorized vScreen Not fiuthorized Paste Key from Clipboard Process Registration Key Figure 37 Software License Page The software license page is where the licensing of the Premium vTools vMix MatrixIP and vScreen happens After purchasing the Premium vTools from Logitek you will need to copy the Serial Number from the System Administrator page shown in the previous Section Use the Copy to Clipboard button and paste this value into the email you send to Logitek The email address to send to is support logitekaudio com You will receive a return email with the answer code inside Copy the answer code and then use the buttons listed below to complete the registration Paste Key from Clipboard Use this to import the answer code sent by email from Logitek Process Registration Key Processes the Answer Code and enables the license for Premium vTools 62 Logitek Supervisor Reference Manu
125. up as Primary Supervisor mode Figure 22 Dialog showing failure of Primary Supervisor Troubleshooting If you experience difficulties getting Dual Supervisor mode to operate correctly you should check 1 Logitek Supervisor Reference Manual IP connectivity between the two machines Ping the IP and Hostname of the other machine to confirm This should be checked in both directions Verify the serial link between each PC This can be done by quitting Supervisor and opening a terminal program eg Hyperterminal on each PC Double check the configuration of Supervisor one should be set to Primary at startup the other as Backup If using firewalls or routers between the two PCs not recommended ensure the required port is open in both directions This port is set in the Supervisor System Administrator gt System Setup page 45 6 cx Command Pi H gt ping dt serveri Pinging dt serveri dingtech local 10 0 1 111 with 32 bytes of data from 10 0 1 11 bytes 32 time lt ims from 10 0 1 11 bytes 32 time lt ims from 10 0 1 11 bytes 32 time lt ims TTL 128 from 10 0 1 11 bytes 32 time lt ims TTL 128 Ping statistics for 16 6 1 11 Packets Sent 4 Received 4 Lost loss Approximate round trip times in milli seconds Minimum Bms Maximum Bms Average ms HEN Figure 23 Verifying IP connectivity between Supervisor PCs 46 Logitek Superv
126. visor Sica 84 Release C 87 Appendix B Multiport Serial Cards ila 89 issuer M 89 Tested Manufacturers amp Models iioi cis 90 Appendix C Supervisor Configuration Files eere eee eene enne nennen enata eienioneo 91 Configuration Files QNC MEUM 91 Appendix D Device amp Command Reference eee eee esee zare sentent ceca sto seen sns tn ann 92 Introduction to Devices Busses amp Commands 92 Common DEVICES m 93 esi C a 94 Common Commands M raisata eiS 95 Appendix E vGuest IP Serial Commands eee eee serie renze sere renze ce senten eecenienioneo 96 General 96 Ami aue cure 96 Sp p the GI 489 9 em 100 vip AT cR Gus e n 101 Operaio m 101 Logitek Supervisor Reference Manual 3 1 Introduction Lo gitek Available Commands A e 102 VCL tl 103 4 Logitek Supervisor Reference Manual t 1 E Introduction Lo itek 1 Introduction About this Manual This manual describes the installation and operation of the Logitek Supervisor application Intended Audience This manual is aimed at Engineers and Technical Operators responsible for installing configuring and supporting a Logitek Console
127. x Description Port 1 2 Description Port 3 Device amp Command Reference O 1te k 1 n a Engine CPI Outputs 2 n a Engine CPI Inputs Port1 Port2 Port 3 Ob 33 5b Chan 1 Fader 1 Fader 1 Oc 34 5c Chan 2 Fader 2 Fader 2 Od 35 5d Chan 3 Fader 3 Fader 2 0e 36 5e Chan 4 Fader 4 Fader 4 Of 37 5f Chan 5 Fader 5 Fader 5 10 38 60 Chan 6 Fader 6 Roc5 1 Fader 6 11 39 61 Chan 7 Fader 7 Roc5 2 Studio In Guest 12 3a 62 Chan 8 Fader 8 Roc5 3 Monitor In 13 3b 63 Chan 9 Fader 9 Roc5 4 Surface Relays 14 3c 64 Chan 10 Fader 10 Roc5 5 Surface Switches 15 3d 65 Chan 11 Fader 11 Headphones In 16 3e 66 Chan 12 Fader 12 Talkback Mic In 17 3f 67 Chan 13 Fader 13 Cue Direct 18 40 68 Chan 14 Fader 14 Talk Rtn In 19 41 69 Chan 15 Fader 15 Cue In la 42 6a Chan 16 Fader 16 Mon Meter Router 1 1b 43 n a Chan 17 Fader 17 not used 1c 44 n a Chan 18 Fader 18 not used 1d 45 n a Chan 19 Fader 19 not used le 46 n a Chan 20 Fader 20 not used 1f 47 n a Chan 21 Fader 21 not used 20 48 n a Chan 22 Fader 22 not used 21 49 n a Chan 23 Fader 23 not used 22 4a n a Chan 24 Fader 24 not used 23 4b n a Chan 25 Studio In Guest not used 24 4c n a Chan 26 Monitor In not used 25 4d n a Chan 27 Headphones In not used 26 4e n a Chan 28 Talkback Mic In not used 27 4f n a Chan 29 Surface Relays not used 28 50 n a Chan 30 Surface Switches not used 29 51 n a Chan 31 Cue Direct not use
128. your Trigger Table is saved and upload the table to Supervisor in order to update your Trigger Table and restore it to operation Logitek Supervisor Reference Manual 27 pos 3 di Installing Supervisor Lo itek Once you have uploaded your new Trigger Table and configured Supervisor we strongly recommend that you thoroughly test all aspects of your facility s Trigger Table It is not necessary to test every button but at least verify correct operation of a few of each type of Trigger e g intercom delay control scene change routing delegation etc Your ability to test the entire facility will obviously depend on the nature of your operation and how much of the system can be bypassed during the upgrade 28 Logitek Supervisor Reference Manual 3 po a Installing Supervisor Lo itek Advanced Upgrade Notes Importing Settings from the Test Environment If you have setup Supervisor in a test environment and need to port the settings across to your live Supervisor PCs follow these steps 1 Do any necessary preparation on the live Supervisor system e g setting up new directories 2 Re enter your User Profiles on the Supervisor test system and any other necessary settings 3 Optional upload the Trigger Table from the new CommandBuilder to the test environment This will create the necessary TBX VAR and VAN files and will save you from having to upload them to the live system later 4 Shutdown Supervisor o

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