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Using the IPFW Polycom Room System

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1. IPFW DIVISION OF CONTINUING STUDIES IPFW Using the IPFW Polycom Room System Distance Learning Equipment User Manual Table of Contents Interactive Video Instruction An Overview cccccccssssceessssscesssssceessssscessssseeseees 1 Pasie Egui pment CVC FS WY soso casas set seen tmnt ons onstabccieoaet omni onssbetbeauteatsousastaotsanenaavees 1 Operating Video Conference Gulp ie OU gee asctien uasatersvasartavaeecanereioumoutasteosiaten 2 Usine the AMX Touch Sete CO gan erence iae 2 Pce VA a O a E E N reine EE 3 ea E EEL E E E E E 4 A a C E A 4 Monno Ud eane A E eer eer mT 4 Sending Other Video to Your Students sseseeeeseesrersesrrrrrrrrrersrsrsrresess 5 Making Eye Contact with Remote Audiences sssseeesesesesererersrrrrrererersrses 6 Uone toc Document C ane iienaa 6 Oae EO E aa E E AEE E E f Eara BA BA E E E E AEA 7 OB slalemiec omg E A E A rte rr eT re 7 Sending Your Computet Imag esesman 7 Instructional Strategies for Interactive Video seessssessessserereresesrsrsrsrsrsrsrsrsrereres 8 Other Resources for Distance Dearie rs vsnincscoascariacusnsesstbedsnantianciandaerctonmeiavarnns 10 Contact Information IPFW Division of Continuing Studies Sandy Schaufelberger 2101 E Coliseum Blvd ACELINK Project Coordinator Fort Wayne IN 46805 Phone 260 481 0747 Phone 260 481 6111 Email schaufes ipfw edu Fax 260 481 6949 Leslie Raymer For More Information Director of Credit Programs http www ipfw edu dcs
2. 260 481 6030 You can also visit their website at http www 1its ipfw edu Contact the Walter E Helmke Library for assistance with online resources for teaching and learning They can be reached at 260 481 6505 or at http www lib ipfw edu They also have excellent online resources on several information literacy topics such as plagiarism copyright doing online research judging website credibility etc These and many more resources are found in the How Do I section The IPFW Learning Resource Center LRC provides a wide variety of media production services Its staff of artists photographers videographers and technicians create high quality instructional graphics print materials slides and videos The LRC is responsible for 3 videoconferencing sites and an interactive classroom in support of video based distance learning programs The LRC web site has more information at http www ipfw edu Irc The Learning Resource Center maintains the multimedia classrooms in Kettler Neff Science Classroom Medical Engineering amp Technology and the Gates Center The LRC will also deliver audio visual equipment to other classrooms You may schedule this service 2 days in advance by emailing Ircscheduling ipfw edu
3. Instructional Strategies for Interactive Video The following tips are offered to improve interaction with remote locations students V v Introduce everybody right away Include remote site facilitators and or support staff Remind students that audio delays of one to two seconds are common so they should avoid interrupting and use visual cues like nodding instead of verbal affirmations Assume when you walk in the room that you are on camera and that the microphones are live Outline the ground rules before you start Talk about microphone courtesy about how others can see you even if you can t see them and about the need for face to face manners The speaker should identify him herself and location whenever talking to the group The instructor should acknowledge that a question has been asked and repeat it if needed for all sites to hear After a question has been asked acknowledged and then answered confirm the answer Regularly acknowledge participants at remote sites Conferencing Etiquette v v As you direct your comments around the room remember there are people in the room on the other side of the camera Be aware that microphones need to be turned off mute unless someone at your site is speaking If they are left on check for red light this will create annoying background noise that could literally ruin the class Presentation Tips v v v v Be prepared Relax and enjoy yourself Inv
4. far site s audio has been muted It typically will appear in the lower left corner of the monitor screen you ate watching You will not be able to turn off the Mute feature from your location Many instructors use the Document camera to inform the far site that their microphone is muted Lay a white piece of paper under the document camera with instructions to Turn on your microphone Sending Other Video to Your Students You can use the Touch Screen to send other video sources to your far site audience Press the corresponding button to send the video source to your remote audience 5 Document gt Instructor Student Far Site Camera Camera Camera PC Display Control Use the Instructor Camera and Student Camera options to select which view of your room is shown to your far site audience In most IPFW video instruction rooms the Instructor Camera refers to the camera on a wall opposite the presentation station The default image is the Instructor behind the podium The Student Camera view typically is located on a wall behind the Instructor Student p g i Camera w podium and this will send an image of your students to the far site p Student View Camera Instructor View Camera Making Eye Contact with Remote Audiences One of the most difficult adjustments to teaching in an interactive video environment is making eye contact with your far site audience You must look into the Instructor view came
5. aib T 4 remote to activate the connection hA Pace a Call Ferid oiled a bai bad piiki Gal UD pirettory ip i a Once the far site number has been identified you call the site by pressing the Call button on the Touch Screen An IP address is a series of numbers such as 149 164 27 85 This unique address identifies a specific piece of equipment available for your connection via the Internet These addresses will usually contain four sets of numbers separated by a dot Ending a Video Call Press Hang Up button on the Touch Screen to end a Hang Up connection Adjusting a Camera In a point point conference you can control the remote far site s pan tilt zoom camera You can also select the remote site s camera presets From the Touch Screen panel a Press the Far button on the Video Control Panel b Press the left right up down or zoom buttons to move the far camera Or press a number button to choose a camera preset c Press the Near button to return control to your location near d Press Zoom on the screen or remote to zoom in or out Muting Audio Pri Press the Mute Privacy button in the center of the control sly to mute the sound in your classroom This will prevent noise from causing problems at other sites in the call The appropriate protocol is to have your microphone muted unless your site is actively engaged in a conversation This symbol shows that the
6. dlearn Phone 260 481 0616 http videoinstructor pbwiki com Email raymerl ipfw edu IPFW Learning Resource Center Lee Perman 2101 E Coliseum Blvd Two Way Video Support Fort Wayne IN 46805 Phone 260 481 6524 Email Peitzman ipfw edu Saw Kapaw Phone 260 481 6184 Email Kapaws ipfw edu Created 25 September 2006 Last Updated 15 March 2007 Interactive Video Instruction An Overview Indiana University Purdue University Fort Wayne PFW has designed several state of the art Distance Teaching Rooms on the Fort Wayne campus and at our Warsaw Center These specially equipped rooms have two way videoconferencing equipment special audio and video enhancements as well as a wide array of peripherals that allow faculty to integrate their existing technology with instruction via two way video There is also a PC printer fax machine and phone in each teaching center Faculty can also connect their own laptop Kettler Hall Room 227 to the equipment if desired All videoconference and Distance Education activities take place across the Internet using the H 323 protocol IPFW s Learning Resource Center staff is responsible for supporting the distance learning equipment and helping faculty who teach in these classrooms They typically make all of the video connections for scheduled classes and they remotely monitor call quality and troubleshoot problems as needed The Center for the Enhancement of Teaching amp Learn
7. horizontal Use colored paper amp ink if using the document camera Use graphics to create visual impact and plan to triple the visuals you normally use in a face to face classroom Clear the slide transitions and animated graphics you normally use They do not transfer well in an interactive video mode Other Resources for Distance Instructors The Center for the Enhancement of Learning and Teaching CELT promotes excellence in teaching and learning by encouraging the creation and sharing of knowledge CELT has three major service components faculty development support for teaching with technology and media production CELT staff is available to assist faculty with modifying instructional materials and adjusting pedagogy for interactive video instruction For more information see their website at http www ipfw edu celt WebCT Vista is available to all IPFW faculties for course management If you are not familiar with WebCT you can access faculty tutorials with your IPFW user name and password The Division of Continuing Studies has created an online student orientation presentation which you can view at http www ipfw edu dlearning orientation There s also an online distance learning blog at the site Contact Information Technology Services ITS if you have network account or access questions They also provide training and support of software for faculty They are located in Kettler Hall room 206 or by phone at
8. ing CELT can work with faculty to develop or alter instructional strategies for the interactive two way audio video medium Basic Equipment Overview IPFW s electronic teaching equipment can all be operated from a single AMX Touch Screen which 1s located on the podium in each multimedia classroom Users can project an image from a computer document camera VCR DVD or other external device laptop camcorder etc The computer in the room can be used to connect to the Internet and to retrieve files and folders stored on the network or a USB drive The room also comes equipped with tabletop area microphones and a lapel microphone 1 Operating Videoconference Equipment The interactive videoconferencing equipment used b is provided by Polycom There i E aa video o pie POLYCOM coder decoder in the electronic equipment rack of the teaching station The Polycom should be operated through the AMX Touch Screen Using the AMX Touch Screen Look for the Touch Anywhere to Start command on the screen Touch Anywhere to Start Select Distance Learmming Local Instructed This selection will activate the LCD projectors and turn on all of the electronic equipment in the room except the document camera You can turn on the document camera if needed using the power switch on the device The following electronic devices can be controlled from this panel v Personal Computer or Laptop DAADE EII VCR player Documen
9. n the control panel Use the document camera to display graphs charts pictures etc and zoom in as large as possible for your remote audience Additional Equipment You can show a DVD or VCR movie to your remote audience using the equipment in the cabinet behind the presenter station This cabinet contains the Polycom CODEC VCR and DVD players a DVD recorder audio controls and more Using the DVD Player Power gt 0 i You can send a DVD movie to your remote audience o by pressing the DVD Player button on the AMX Touch Screen This panel will give you normal controls for the DVD Using the VCR gt O Hi You can send a VCR movie to your remote audience W by pressing the VCR Player button on the AMX Touch Screen This panel will give you normal controls for the VCR Sending Your Computer Image Use the Resident PC button to send an image from the 5 1 w personal computer to your far site This includes Laptop j House PC PowerPoint Internet sites or any other image you have saved on the screen If the image on your computer screen am doesn t switch automatically then use the Graphics Send On Off button If you plan to use PowerPoint for your lectures then you should also make a printed copy available to your students through your WebCT account or e mail This will also provide an opportunity for students to review information or get materials they missed if they are not able to attend a lecture
10. olve students Movement o Be animated o Use hand gestures o Be mindful of facial gestures o Move slowly because there is a slight delay in a videoconference S LSAS Maintain as much eye contact as possible both with the camera and people in your homeroom if any Speaking o Project your voice Speak slower Speak clearly Repeat comments if audio freezes temporarily Pacing o Maintain active interest with those at the remote site o Use a variety every 15 minutes or so of instructional activities o Employ a variety of visual materials oO Vary your pace Your Appearance o Wear clothing that s comfortable physically and mentally o Pastel or neutral colors seem to be preferable o Keep jewelry and accessories to a minimum o Don t wear more makeup than you normally do Don t talk about a document if the people at the remote sites don t have a copy of it Identify the important components of your material Make sure people at remote sites can see you at regular intervals Don t be a talking head Do be creative As you present keep an eye on the monitor for clarity of visuals Designing Visuals for Interactive Video Whether you design your visuals using Microsoft PowerPoint or put them on paper to display with a document camera the principals of good design still apply Here are some useful and practical tips v Use large bold fonts v Use phrases with bullets S S S S Use landscape mode for layout
11. ra to connect with your remote students If you have students in both locations you ll need to balance looking at each site as much as possible It s also important to instruct your local audience to look into the Student View camera when they want to make eye contact Special Note Student View The table top microphones in IPFW s classrooms are programmed to activate pre set camera positions when students push down to talk Students must press and hold down on the Push to talk button when speaking to a remote audience The Student View camera will automatically zoom into the area of seats around the speaking student s If a student at either location will be making a special presentation you can make arrangements to have them stand as close to the camera as possible Using the Document Camera The document camera can be used as a white board or item projection space in a videoconference To send the Document Camera as a video source to your far site audience press the Document Camera button on the control panel Decuinent Camera This panel can be used to adjust the image on your camera zoom focus and lighting To use the surface os neers as a white board write or draw on the plain white paper provided by IPFW and lay it on the camera surface DO NOT use markers that can bleed through the paper To switch the video source back to Instructor or Student camera press the Instructor or Student camera button o
12. t Camera Elmo Instructor camera Student camera Farsite PC CODEC Polycom LNG 83 WIFI INTEGRITY gt This is the main control panel for distance learning classes To operate any electronic equipment push the appropriate button Push the CODEC button to operate the Polycom two way video equipment It will bring up the Video Call Control Screen If your call has already been established by the LRC staff then you can use this screen to Mute your microphone control your camera reconnect a dropped connection and mote Press Desired Call to Hanrg Up Placing a Video Call There are two options for placing a video call from this screen eee eee LEE g Use the Directory a Press Directory on the Touch Screen to bring up the preformatted Address Book b Find the site you want to call by using the arrow keys on the Control Panel to scroll to the name c Use the alphabet tabs to move through the Directory and scroll to the name you want to call d Press the Call button to activate the connection Entering a Number Address a The most direct method for calling another site is with the entry of an IP address using the address window and the numeric keypad The numeric keys can be used to la a l enter numbers decimals and delete characters By pressing any of the numeric keys it will enter the selected number 5 b Press the Call button on the Control Panel or G a eee G

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