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PC23 and PC43 Desktop Printer User Manual

1. PC23 and PC43 Desktop Printer User Manual 37 Chapter 2 Set Up the Printer 5 For the PC23d and PC43d thread the media under the tip guides on the media holders and past the front of the printer For a PC43t thread the media through the media guides and past the front of the printer To adjust the width of the media guides slide the guides as needed to fit your media 6 Close the printer lid until it snaps shut 38 PC23 and PC43 Desktop Printer User Manual Chapter 2 Set Up the Printer 7 Turn the printer on and adjust the media feed as required Intermec recommends the following values for straight through or tear off printing Recommended Feed Adjust Values for PC23d Setting 203 dpi 300 dpi Distance Start Adjust 113 168 14 24 mm 0 56 in Stop Adjust 0 0 0 mm 0 in Recommended Feed Adjust Values for PC43d Setting 203 dpi 300 dpi Distance Start Adjust 124 183 15 50 mm 0 61 in Stop Adjust 0 0 0 mm 0 in Recommended Feed Adjust Values for PC43t Setting 203 dpi 300 dpi Distance Start Adjust 108 160 13 60 mm 0 54 in Stop Adjust 0 0 0 mm 0 in Note These settings allow for printing from the top edge of the label log You may need to adjust the recommended values slightly depending on your media type supply method and roll sizes or because of individual differences between printers PC23 and PC43 Desktop Printer User Manual 39 Chapter 2 Set Up the Printer Load Media for
2. e To upload an application or other file into the printer memory from the USB storage device select Install Resources and then press e To export an application or file from the printer to the USB storage device select Export Resources and then press B PC23 and PC43 Desktop Printer User Manual Chapter 4 Configure the Printer 4 Select the type of item you want to upload or export Applications Fonts Forms layout Web Forms Images or FP Scripts and then press 5 Select the file from the list and then press E The file is uploaded to the printer memory or exported to the USB storage device Print a File from a USB Storage Device If you are uploading image files to the printer from a USB storage device you can print an image file For example you can print a file before uploading it to be sure it is the correct file to upload 1 Insert the USB storage device into the printer USB host port 2 From the Ready screen press A The Main Menu appears 3 Select Tools gt USB Menu gt Print File A list of printable files appears 4 Select the file from the list and press The file prints Upload or Delete Applications and Resources From the printer web page use the Manage page to upload or delete applications fonts images label formats or web forms Note You can only delete applications and resources you downloaded to the printer memory You cannot delete resident applications or resources which are
3. Radio module can be installed in all printers and provides Wi Fi and Bluetooth connectivity Wi Fi Bluetooth and Ethernet modules can be installed at same time e Wi Fi supports static and dynamic WEP WPA WPA2 EAP PEAP EAP TTLS LEAP EAP FAST and EAP TLS security protocols e Bluetooth v2 1 EDR supported Removes paper backing and presents labels one at a time for pickup Includes Label Taken Sensor Provides automatic cutting as labels are printed Includes Label Taken Sensor For PC43 Holds up to 20 labels as they are cut Installs on Cutter Module For PC43 With customer supplied lock allows media cover to be secured PC23 and PC43 Desktop Printer User Manual Chapter 1 About the Printers Accessory Description Linerless Module Non stick platen roller dispenses printed labels when you use linerless media stock For PC43 Battery Base Pedestal style base holds rechargeable battery sold separately and attaches to base of printer Uses printer AC power adapter to charge battery For PC43d Rechargeable battery For use with Battery Base Power Adapter Base Pedestal style base attaches to base of printer and holds AC power adapter For PC43d These replacement parts are also available for the PC23 and PC43 e 203 dpi printhead e Standard platen roller e AC power adapter For information on these accessories and replacement parts contact your Intermec representative About the Battery Base py
4. Use the next illustrations to locate printer features Media window LCD screen Navigation buttons Print Feed button Ready to Work NH indicator USB host port PC23d Front Panel LCD Model feed slot i External media eo T W aY Q A a Ether r a ne switch USB device port fe USB host port ocking p t cable slot aoe PC23d Rear Panel PC23 and PC43 Desktop Printer User Manual 3 Chapter 1 About the Printers Media window ON panel Print Feed button p lt Ready to Work Ew Indicator P PC43d Front Panel Icon Model A External media feed slot j DRN Ethernet port JA A optional Power s switch _ USB device port Printer USB host port locking Power port cable slot PC43d Rear Panel 4 PC23 and PC43 Desktop Printer User Manual Chapter 1 About the Printers Z window lt screen Navigation buttons w button S _ ee A indicator D USB Host port Latch PC43t Front Panel LCD Model a0 gt R External media i feed slot Printer T 5 Te alk locking 1 ae cable slot N i port optional ai device port 2i switch USB host port Power port PC43t Rear Panel PC23 and PC43 Desktop Printer User Manual 5 Chapter 1 About the Printers About the Ready to Work Indicator The Ready to Work indicator on the front of the printer turns on when the printer is ready to print Ready to Work Ready to Work In
5. Appendix A Specifications and Default Settings Media Settings This section describes media settings for the printer To view these settings e From the printer Main Menu select Settings gt Printing gt Media e From the printer web page click the Configure tab gt Printing gt Media Note If you are using an icon printer that is not on a network you log need to use PrintSet through a USB connection to configure media settings Setting Description Default Media Type Selects the type of media that is loaded in the printer Media With Gaps Print Method Selects the method of printing that the printer is using Ribbon TTR for thermal transfer printers or No Ribbon DT for direct thermal printers Media Width Sets the width of the printable area measured from the Variable media margin X across the printhead Unit of measurement is defined in the Unit of Measure parameter l Mpe n ad INTERMEC 6001 36th Ave W Everett WA 98203 PC23 and PC43 Desktop Printer User Manual 147 Appendix A Specifications and Default Settings Setting Media Length Media Margin X Clip Default 148 Description Default Sets the length of the printable area measured from one Variable edge of the label to the edge that is closest to the printhead Unit of measurement is defined in the Unit of Measurement parameter 6001 36th Ave W Everett WA 98203 length INTERMEC
6. Instead of using the AC power supply you can use the optional battery base to provide power for the PC43d printer Depending on your printer duty cycle the rechargeable battery in the battery base provides up to 8 hours of power Note Battery life depends on many factors The battery is designed to provide 8 hours of charge plus one hour of standby time when you are printing a 150 mm 6 in label every 7 minutes PC23 and PC43 Desktop Printer User Manual 25 Chapter 1 About the Printers 26 PC43d Printer and Battery Base For instructions on installing the printer on the battery base see the PC43d Battery Base Installation Instructions Note Printing speed depends on the actual battery charge level Battery Precautions Follow these precautions when using the printer with the Battery Base e Use only the battery supplied by Intermec Risk of explosion if battery is replaced by an incorrect type Use of another battery may present a risk of fire or explosion e The battery may present a fire or chemical burn hazard if mistreated e Do not disassemble the battery heat above 100 C 212 F or incinerate PC23 and PC43 Desktop Printer User Manual Chapter 1 About the Printers e Dispose of any used batteries according to the instructions that came with the battery Charge the Battery Note To charge the battery in the battery base the PC43d must be log correctly installed on the base To charge th
7. About Printer Profiles sch 46 dacs Sheree edie He wk Pee eee SA aw oak eae eee eS 102 Create or Load a Printer Profile 0 ccc e ccc ec cece cence eee eee 103 Export or Upload Configuration Files oes isi rentra cece cece eee eee 103 Upload or Export Applications and Files tain ec ce EAEE 104 Print a File from a USB Storage Device 00 c cece eee eee ees 105 Upload or Delete Applications and Resources psrirsiryci crideti inin d e eens 105 PC23 and PC43 Desktop Printer User Manual v Contents 5 Troubleshoot the Printer 0 00 0005 107 Call Produict Suppor Eiaa tE AAS EEA eh Ue ee ia ait eee TT A 108 Locate the Printer Configuration and Serial Numbers 109 About Printer System Information 0 00 c cece eens 109 View Printer Statistics 0 0 cc ce cece eee eee neer eee enes 110 Check the Printer Odometer 0 c ec ccc cece ence eee e nes 111 A BDOUGAIEEES ioe eee ees le ccs Sota acne cate E TE EEA ah Tete seers TAA EE 112 Configure Alerts 0i vec pee le eee beth bees 113 Maintenance and Error Alert Messages 0000 e cece eee eee iea 114 Restore Defaults on the Printer 0 0 00 ccc ec cee cee cece eee e eee ee eens 115 Restore Defaults from the Printer Web Page 0 0000 e eee ee eee 116 Restore Defaults from the Main Menu 00 0 cc cece cece eee eee 117 About Firmware Upgrades is ro AEAEE AAA
8. Determines if the printer can roam from one access point to another without reauthenticating with the server CCKM only works in wireless networks using LEAP Determines if the printer can use either TKIP or AES for data encryption depending on the configuration of the access point PC23 and PC43 Desktop Printer User Manual Default None None None No eap fast pac On Disable Disable 157 Appendix A Specifications and Default Settings 158 PC23 and PC43 Desktop Printer User Manual Print Labels with INPrint This section explains how to use the INPrint feature to print labels Appendix B Print Labels with INPrint About the INPrint Page The INPrint page features sample web forms you can use to quickly and easily print single labels if you are using the Fingerprint or Direct Protocol language on your printer You select a web form from the lists and enter information in the fields for that label You can then preview and print the label The printer firmware includes several predefined label formats You can also copy your own label formats to the printer and print them from this page Intermec PC43d PC43 0000000304 O e Oo Bery E Y Resident INPrint 203_returnadd_3x1 lbx minimal lbx shipping lbx 203_ n_demo_4x6 lbx 203_shipaddr _4x6 lbx lifetest ibx 203 _packslip_4x6 bx Choose label to print gt Customer Downloaded Predefined INPrint Label Formats 1
9. Installed Options Option Main Logic Board EE Ethernet Serial Port USB Device Thermal Printhead Front Panel Printer Web Page 94 PC23 and PC43 Desktop Printer User Manual Chapter 4 Configure the Printer The Home page includes lists of the current network and media settings and part numbers and serial numbers for the options installed in your printer The Configure page includes a complete list of all the current printer settings If you have administrator privileges you can change printer settings as needed The Manage page includes lists of the applications fonts images label formats and web forms in the printer memory You can upload files to the printer memory The INPrint page includes lists of the installed web form labels The printer includes several different web form label formats When you select a format you can enter information in the text fields directly from the INPrint web page and then print the label The System Information screen includes the printer odometer XML printing log and detailed statistics The Services page includes a list of common maintenance and testing tasks The Contact page includes general Intermec contact information View the Printer Web Page When the printer is connected to your Ethernet or Wi Fi network you can view the printer web page in a browser You can change settings if you have administrator acces
10. Make sure to keep the exterior of the printer clean Maintaining a clean exterior will reduce the risk of dust or foreign particles reaching the inside of the printer and affecting printer functionality Use a soft cloth possibly moistened with water or a mild detergent when cleaning the printer exterior Make sure to keep the surface surrounding the printer clean as well 128 PC23 and PC43 Desktop Printer User Manual Recommended Cleaners Intermec has tested and recommends these cleaning products for compatibility with the exterior surfaces of the PC23 and PC43 printers py Chapter 6 Maintain the Printer Note Do not use products containing ethylene glycol to clean the exterior of the PC43t Manufacturer Product Use On These Printers Homax Goo Gone All Johnson Virex TB All Metrex Cavi Wipes All Multiple suppliers 70 isopropyl alcohol All Do not use ethylene Orange Sol PDI PDI and others Quest Chemical Corporation Spartan Surgipath Techspray Renewal Veridien Vernacare Ammonium chloride 10 Ethylene glycol Screen Clearer Sodium Hypochlorite 6 Multi Use Citrus SANI CLOTH HB glycol to clean the exterior of the PC43t All All SANI CLOTH PLUS SUPER SANI CLOTH Alcohol Prep Pads Grime Buster Super HDQL 10 Cloro Wipe Towelette Eco Shower Viraguard Tuffiewipes PC23 and PC43 Desktop Printer User Manual All All All All All All All 129 Chapter 6 Mainta
11. a connected USB storage device restore printer default settings or save and load printer profiles e Select Wizards to see a list of wizards that help you configure printing or communication settings or calibrate the media sensors Note The printer cannot print while the Main Menu is onscreen You need to exit the Main Menu and return to the Ready screen to begin printing Navigate in the Main Menu Use the navigation buttons to select menus and menu items In the Main Menu e Press Ea to toggle between the Main Menu and the Ready screen e Press to return to the Ready screen PC23 and PC43 Desktop Printer User Manual 11 Chapter 1 About the Printers 12 In the Programs Settings Tools or Wizards menus Press A and w to change the item in the list and then press amp the center of the directional pad to select the item Another menu or a list of items appears Press to return to the previous screen or menu Press g ij to return to the Ready screen In any list of items press w or a to select another item in the list and then press B If the item you selected requires you to select an option from a preset list press or gt to scroll through the list items If the item you selected requires alphabetic or numeric input such as Network Name press Wand use the alphanumeric or numeric keypad on the screen to type a value If you changed the value for an item press B o save your changes A Savi
12. and then press the locking tab down to lock the media holders in place Load Media for Straight Through Printing In straight through printing you manually tear printed labels tickets wristbands and other printed media from the front of the printer This section explains how to install media for straight through printing 34 PC23 and PC43 Desktop Printer User Manual Chapter 2 Set Up the Printer 1 Pull one or both of the printer latches toward the front of the printer and lift the printer lid 2 Ifthere isan empty media core in the media compartment remove the core 3 Ifyou are going to load the same size media continue with the next step If you are using large rolls of media stored outside the printer such as in an external media holder feed the media through the external media feed slot PC23 and PC43 Desktop Printer User Manual 35 Chapter 2 Set Up the Printer To adjust the media holders for a different media size a Pull the locking tab up b Slide the media holders to adjust the distance between them and place the media roll between the holders 36 PC23 and PC43 Desktop Printer User Manual Chapter 2 Set Up the Printer c Make sure the media holders are snug against the sides of the media roll and press the tab down to lock the media holders in place 4 Ifyou are using notched or black mark stock slide the black mark sensor so the notches or marks pass over the sensor
13. be connected to an Ethernet or wireless network and you must know the printer IP address On your PC start a browser 2 In the Location or Address bar type the printer IP address and press Enter The printer web page appears 3 Click Login The Login page appears 4 Type your Username and Password and then click Login The default value for Username is it admin and the default value for Password is pass 5 Click the Configure tab The Configuration Summary page appears PC23 and PC43 Desktop Printer User Manual 85 Chapter 3 Connect the Printer 6 Click Communications gt Bluetooth The Bluetooth settings page appears Intermec BD 043t 7C43 0000000411 Tea Ea E eee Communications Bluetooth Serial Wireless 802 11 Bluetooth Security Disante Device Name Pta a004 gt Printing Enable 4 Passke 1232 gt System Settings Reserve Disatie 4 gt Alerts Network Services 7 Change Bluetooth settings as needed You can also click Default Settings to restore all default Bluetooth settings 8 Click Save when you are finished Bluetooth Settings This section describes Bluetooth settings for the printer To view these settings e From the printer Main Menu select Settings gt Communications gt Bluetooth e From the printer home page click the Configure tab gt Communications gt Bluetooth 86 PC23 and PC43 Desktop Printer User Manual Setting Security Device Name Di
14. dia Sets the width of the margin from the left edge of the Variable label along the printhead to the edge of the printable area Unit of measurement is defined in the Unit of Measurement parameter i i Media g margin i a J INTERMEC 6001 36th Ave W Everett WA 98203 Determines if the printer prints items outside the Off printable area of the label When this is set to Off the printer returns an error if any part of a bar code label cannot be printed because that part extends beyond the printable area When this is set to On the printer prints all bar code labels but may also print unreadable incomplete labels PC23 and PC43 Desktop Printer User Manual Setting Start Adjust Stop Adjust Media Calibration Mode Length Slow Mode LTS Sensitivity Level Appendix A Specifications and Default Settings Description Default Sets the length of media the printer feeds positive 0 value or retracts negative value before printing a label Unit of measurement is defined in the Unit of Measure parameter Range is 9999 to 9999 Sets the length of media the printer feeds positive 0 value or retracts negative value after printing a label Unit of measurement is defined in the Unit of Measure parameter Range is 9999 to 9999 Selects the mode the printer uses to calibrate media Fast Use Slow if the printer has trouble identifying gaps or marks in media If Media Calibration Mode is set to S
15. e Inthe numeric keypad select B and then press Bo toggle between shifted and unshifted key characters For example do this to toggle between and in the numeric keypad When you are finished typing characters press f to return to the list of items About the Printer Wizards 14 The printer firmware includes several wizards you can use to quickly set up printing and communications You can start the wizards from the Main Menu Printing Communications Calibration Printing Wizards Name Description Media Setup Select media and printing type DT or TTR media width length and X margin Start and Stop Adjust values and print speed Print Quality Prints a series of labels to test print quality Loading Media Shows how to load media PC23 and PC43 Desktop Printer User Manual Chapter 1 About the Printers Printing Wizards continued Loading Ribbon Description TTR printers only Shows how to load a roll of ribbon Communications Wizards Line Analyzer Wireless 802 11 Bluetooth Description Logs all incoming data on all communications channels and saves the data to a log file For experienced users Looks for wireless networks and sets up Wi Fi communications This item appears in the Communications wizards list when the optional Wi Fi Bluetooth module is installed Looks for discoverable Bluetooth devices and sets up Bluetooth communications This item appears in the Communications
16. fixed at center on Icon printers PC23 and PC43 Desktop Printer User Manual Appendix A Specifications and Default Settings PC43d Physical Specifications Dimensions Weight Power Supply Requirements Operating Temperature Storage Temperature Relative Humidity 16 8 cm x 18 0 cm x 21 5 cm 6 61 in x 7 09 in x 8 46 in 1 72 kg 3 80 lbs 100 240 VAC 50 60 Hz 60W 5 C to 40 C 41 F to 104 F 40 C to 60 C 40 F to 140 F 20 to 80 non condensing PC43d Print Speed Resolution and General Media Specifications Print Mode Print Speed variable Print Resolution Print Width Media Width Label Roll Diameter maximum Label Length minimum Gap Length Between Labels Black Mark Length Media Thickness Media Density Liner Opacity maximum Gap and Black Mark Sensor PC23 and PC43 Desktop Printer User Manual Direct thermal 203 dpi 50 to 200 mm sec 2 to 8 ips 300 dpi 50 to 150 mm sec 2 to 6 ips 203 dpi 8 dots mm 300 dpi 11 8 dots mm 203 dpi 104 mm 4 09 in max 300 dpi 106 mm 4 17 in max 19 05 to 118 mm 0 75 to 4 65 in 127 mm 5 in 6 35 mm 25 in 2 to 10 mm 0 08 to 0 39 in 3 to 10 mm 0 12 to 0 39 in centered between tickets 15 maximum reflectance 76 2 to 203 um 3 to 8 mil 60 to 181 g m2 76 TAPPI T425 Adjustable from left media edge to 4 5 mm right of center on LCD printers fixed at center on Icon printers 133 Appendix A S
17. http www bluez org http www lprng com http git yoctoproject org cgit cgit cgi psplash hetp busybox net products html http sourceforge net projects wavplay hetp www enlightenment org hetp www gtk org hetp www stafford uklinux net libesmtp hetp www oberhumer com opensource 1zo hetp tslib berlios de hetp www mono project com Main_Page https fedorahosted org dhcpv6 hetps matt ucc asn au dropbear dropbear html hetp www lighttpd org hetp www lua org 165 Copyright or License Text Copyright C 2004 2005 WIDE Project Copyright C 1995 1996 1997 1998 and 1999 WIDE Project Copyright 1989 1991 1992 by Carnegie Mellon University Derivative Work 1996 1998 2000 Copyright 1996 1998 2000 The Regents of the University of California Copyright c 2001 2003 Networks Associates Technology Inc Portions of this code are copyright c 2001 2003 Cambridge Broadband Ltd Copyright 2003 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A Copyright c 2003 2010 Sparta Inc Copyright C 2000 2011 Carsten Haitzler and various contributors Copyright c 1999 Carsten Haitzler The Rasterman Copyright c 2001 2002 2003 2004 2005 2006 Expat maintainers Copyright 2009 Intermec Technologies Corp All rights reserved Based on code from Frank Da Cruz s excellent book Kermit A File Transfer Protocol_ Digital Press 1986 C
18. network Range is 1 to 96 characters Sets the outer EAP user name that the printer uses for logging in to the network Maximum length is 96 characters Selects the authentication method that is used when the EAP type is EAP FAST PEAP or TTLS Sets the name of the Certificate Authority CA that verifies the server certificate This CA should be the same one that was used to sign the server certificate Sets the name of the client certificate the printer uses to authenticate to the network using EAP TLS Maximum length is 128 characters Sets the private key the printer uses for EAP TLS Maximum length is 128 characters Use the certinstall sh script to install the certificate correctly PC23 and PC43 Desktop Printer User Manual Default None Open WEP None Empty string None None Empty string MSCHAPv2 intermec pem None None 81 Chapter 3 Connect the Printer Setting Server Common Name 1 Server Common Name 2 Validate Certificate PAC Acquire PAC Fast Roaming CCKM Mixed Mode Group TKIP Description Sets the certificate name that is on the primary authentication server If this value is none then the value for Server Common Name 2 is used Range is 1 to 96 characters Sets the certificate name that is on the secondary authentication server If this value is none then the value for Server Common Name 1 is used Range is 1 to 96 characters Determines i
19. or marks pass over the sensor PC23 and PC43 Desktop Printer User Manual 47 Chapter 2 Set Up the Printer 5 For the PC43d thread the media under the tip guides on the holders For the PC43t thread the media through the media guides To adjust the width of the media guides slide the guides as needed to fit your media 6 Open the label dispenser front door 7 Remove the label closest to the end of the liner 48 PC23 and PC43 Desktop Printer User Manual Chapter 2 Set Up the Printer 8 Route the liner through the slot in the front door of the label dispenser Do not pull on the media to take up the slack The liner should be over the roller in the printer and under the roller in the front door of the label dispenser Y 9 Close the front door 10 Close the printer lid until it snaps shut 11 Turn the printer on adjust the media feed as required Intermec recommends the following feed adjust values for the label dispenser Recommended Feed Adjust Values for PC23d Setting 203 dpi 300 dpi Distance Start Adjust 117 173 14 70 mm 0 58 in Stop Adjust 3 5 0 46 mm 0 02 in Recommended Feed Adjust Values for PC43d Setting 203 dpi 300 dpi Distance Start Adjust 126 186 15 8 mm 0 62 in Stop Adjust 2 3 0 3 mm 0 01 in PC23 and PC43 Desktop Printer User Manual 49 Chapter 2 Set Up the Printer Recommended Feed Adjust Values for PC43t Setting 203 dpi 300 dpi Distance Start Adjust 1
20. the printer uses to calibrate media Use Slow if the printer has trouble identifying gaps or marks in media If Media Calibration Mode is set to Slow the printer prints the media length plus 10 mm This value sets an additional amount of media to be printed Unit of measurement is defined in the Unit of Measurement parameter Range is 0 to 3200 Sets the sensitivity of the label taken sensor Range is 0 to 14 Supported when the Cutter or Label Dispenser accessories are installed Default Off Fast PC23 and PC43 Desktop Printer User Manual 3 Connect the Printer This chapter explains how to connect the PC23 and PC43 printers to a PC and to an Ethernet or wireless network Chapter 3 Connect the Printer About Printer Drivers Before you can use the printer with a Windows PC you need to install printer driver software on the PC Drivers enable the printer to communicate with your PC and with software applications such as Intermec PrintSet Note Although Windows may auto detect the printer when you connect it to a PC through a USB port you must still install printer drivers on the PC for correct printer operation Install Printer Drivers 68 Use InterDriver to install printer driver software on your PC InterDriver is included on the PrinterCompanion CD that shipped with your printer If you have not yet installed drivers on your PC run the PrinterCompanion CD and follow the instructions to connect your
21. your media type supply method and roll sizes or because of individual differences between printers PC23 and PC43 Desktop Printer User Manual Chapter 2 Set Up the Printer Load Media for the Label Dispenser To use the label dispenser accessory for printing you print labels on self adhesive label stock with a liner As each label is printed the label is automatically peeled from the liner and is presented at the front of the printer for manual removal 1 Pull one or both of the printer latches toward the front of the printer and lift the printer lid 2 Ifthere isan empty media core in the media compartment remove the core 3 Ifyou are going to load the same size media continue with the next step If you are using large rolls of media stored outside the printer such as in an external media holder feed the media through the external media feed slot PC23 and PC43 Desktop Printer User Manual 45 Chapter 2 Set Up the Printer To adjust the media holders for a different media size a Pull the locking tab up b Slide the media holders to adjust the distance between them and place the media roll between the holders 46 PC23 and PC43 Desktop Printer User Manual Chapter 2 Set Up the Printer c Make sure the holders are snug against the sides of the media roll and press the tab down to lock the holders in place 4 Ifyou are using notched or black mark stock slide the gap sensor so the notches
22. 02 11 settings 10 Click Save when you are done Wireless 802 11 General Settings This section describes the 802 11 general settings To view these settings e From the printer Main Menu select Settings gt Communications gt Wireless 802 11 gt General e From the printer web page click the Configure tab gt Communications gt Wireless 802 11 78 PC23 and PC43 Desktop Printer User Manual Setting Network Name SSID Network Type Roaming Power Mode Channel Hidden SSID Chapter 3 Connect the Printer Description Defines the wireless network To communicate all access points and wireless devices must have the same network name which is case sensitive Selects the radio behavior of the printer Ad Hoc mode allows the printer to communicate directly with another printer Infrastructure mode allows the printer to communicate through an access point Controls the roaming inclination of the printer The higher the level the less inclined the printer is to switch access points based on the printer received signal strength RSSI Select the power management setting for the radio Constant Awake provides the highest throughput but draws the most power Power Saving conserves the most power but provides the lowest throughput Fast Power Saving turns off components when they are not being used to draw less current Sets the common channel that radios in Ad Hoc mode use to transfer data Range i
23. 156 settings e From the printer Main Menu select Settings gt Communications gt Wireless 802 11 gt Security e From the printer web page click the Configure tab gt Communications gt Wireless 802 11 Description Selects the protocol the radio uses to verify its identity and makes sure that it is authorized to communicate on the wireless network Selects the security method that the radio uses to get access to the wireless network Defines the passphrase that allows the radio to authenticate over the wireless network for both WPA and WPA2 security Range is 8 to 64 characters Selects the active network key to use for WEP security Range is 1 to 4 Defines a network key that is used for WEP security Keys are entered in ASCII or hexadecimal preceded by Ox format Sets the name that the printer uses when logging in to the network Range is 1 to 96 characters Sets the password that the printer uses when logging in to the network Range is 1 to 96 characters Sets the outer EAP user name that the printer uses for logging in to the network Maximum length is 96 characters Selects the authentication method that is used when the EAP type is EAP FAST PEAP or TTLS Sets the name of the Certificate Authority CA that verifies the server certificate This CA should be the same one that was used to sign the server certificate Sets the name of the client certificate the printer uses to authenticate to
24. 25 185 15 7 mm 0 62 in Stop Adjust 16 24 2 1 mm 0 08 in Note You may need to adjust the recommended values slightly depending on your media type supply method and roll sizes or because of individual differences between printers Load Ribbon 1 Press the printer latches toward the front of the printer and open the printer lid 2 Ifthereis an empty ribbon core in the media compartment remove the core and set it aside 3 Remove and discard the full ribbon takeup core 50 PC23 and PC43 Desktop Printer User Manual Chapter 2 Set Up the Printer 4 Place the new ribbon roll between the rear ribbon holders The ribbon should come off the roll as shown in the illustration PC23 and PC43 Desktop Printer User Manual Chapter 2 Set Up the Printer 6 Attach the end of the ribbon to the takeup core 52 PC23 and PC43 Desktop Printer User Manual Chapter 2 Set Up the Printer 8 Close the printer lid until it snaps shut 9 Ifyou have already configured the printer for thermal transfer printing continue with the next step Otherwise from the printer Main Menu select Settings gt Printing gt Media gt Print Method gt Ribbon TTR For an icon printer you must use the printer web page or Intermec PrintSet to configure thermal transfer printing 10 Save your changes PC23 and PC43 Desktop Printer User Manual 53 Chapter 2 Set Up the Printer Use External Media To use large rolls of
25. 3 0000000304 System Information Y Odometer Odometer Odometer Current Value Alert Value gt Statistics gt XML Printing Log Odometer User Resettable 170 8000 Odometer Printer 170 8000 Odometer Current Printhead 170 Qo Replace Printhead 0 0 Cean Printhead 0 0 Faulty Dot 0 0 About Alerts To help maintain the printer you can configure the printer to send alert messages when certain conditions occur For example the printer can send a message when the odometer reaches a certain value or if the printhead is lifted during printing There are three types of alerts e Error alerts e Information alerts e Warning alerts You configure alert settings in the printer web page Alert messages can be sent to an email address an SNMP trap or both You can enable or disable each type of alert set the number of times the alert is repeated set the unit of measure that determines how often the alert is sent and change the default text message for the alert PC23 and PC43 Desktop Printer User Manual Chapter 5 Troubleshoot the Printer Configure Alerts This section explains how to configure alerts and alert messages You configure alert settings from the printer web page Note To configure the printer from its web page the printer must be turned on and connected to your Wi Fi or Ethernet network 1 On your desktop PC start a browser 2 Inthe Location or Address bar type the printer IP address a
26. 425 348 2600 ORDER NO 1000 SHIP DATE _1 Feb 2012 ftom No Descri tion Order Qty Pick Qty TOTALS PC23 and PC43 Desktop Printer User Manual 163 Appendix B Print Labels with INPrint 164 PC23 and PC43 Desktop Printer User Manual Linux Copyright Information This software is provided in pertinent parts by the following copyright holders Copyright or License Text BlueZ Bluetooth protocol stack for Linux LPRng IFHP and LPRng Tool License pslash a lightweight framebuffer splashscreen for embedded devices udhop DHCP client Copyright 1997 Warren W Gay VE3WWG EINA EFL data type library Copyright 2008 Cedric Bail Copyright 2008 Christian Kellner Samuel Cormier lijima Copyright 2001 2002 Brian Stafford lt brian stafford uk linux net gt Copyright 1996 Markus Franz Xaver Johannes Oberhumer Copyright 2002 Nicolas Pitre Copyright 2003 Texas Instruments Inc Copyright 2003 Chris Larson Copyright 2004 Michael Opdenacker lt michaelo handhelds org gt Original version Copyright 2001 Russell King Mono compilers and tools Copyright 2001 2002 2003 Ximian and contributors Copyright C 2003 WIDE Project Copyright c 2002 2008 Matt Johnston Portions copyright c 2004 Mihnea Stoenescu Copyright c 2004 Jan Kneschke incremental Copyright C 1994 2008 Lua org PUC Ri O PC23 and PC43 Desktop Printer User Manual Link to Source Code
27. 60 Predefined INPrint Label Formats and Sample Illustrations Format Name Sample 203_returnadd_3x1 lbx INTERMEC 6001 36th Ave W Everett WA USA minimal lbx INTERMEC PC23 and PC43 Desktop Printer User Manual Appendix B Print Labels with INPrint Predefined INPrint Label Formats and Sample Illustrations Sample Format Name Loves seBbexoed e 0OL oz AIWYALNI vi spidey sepag 2 o 3S 1904S puz OSS OSAINYALNI K 0286 YM n M AY NIE L009 suopesjunwwog jeajuyoa L jaqe7 Buiddiys tuos4 dius mai 30071 SYSLNIYd JJWYILNI woo sausas mam SOSEGROOE JOMIS 45ND SJIQOQIONHIJL JJWYILNI HNL E OODE IPAM 15 MIL F PICKET PELD shipping lbx 203_in_demo_4x6 lbx 161 PC23 and PC43 Desktop Printer User Manual Appendix B Print Labels with INPrint Predefined INPrint Label Formats and Sample Illustrations Format Name Sample 203_shipaddr_4x6 lbx nm 3S 83 S om 2 gt pm Cc lt 0 g e g 3 8 g 8 o aus g 88s 2 xvsm D asp 8 25A 7 RIO gt 3 8 5 fe a lifetest lbx o Intermec User Manual Label No 162 PC23 and PC43 Desktop Printer User Manual Appendix B Print Labels with INPrint Predefined INPrint Label Formats and Sample Illustrations Format Name Sample 203_packslip_4x6 lbx 6001 36th Ave W INTERMEC PACKING SLIP Everett WA USA 98203 Phone
28. A EEEE REET ETEENI 78 Wireless 802 11 Network Settings 0 ccc eee eee eens 79 Wireless 802 11 Security Settings er ues testid cee 80 About Bluetooth Communications 0 0 0 ccc ccc cee cece eee e cece ence neces 82 Connect to a Bluetooth Device by Reading a Bar Code 004 83 Connect to a Bluetooth Device Using a Wizard 00 0 e cece eee 84 Connect to the Printer Through Bluetooth 00 0 e eee eee 84 Configure Bluetooth Communications from the Main Menu 85 Configure Bluetooth Communications from the Web Page 85 Bluetooth Senper easi ea send eee eee ee ee EAE eh ede RAA 86 Ao t USB Devices sron treed dg tered edt 4 bay Hae eee shots de Baas Hed a aa 87 Connect a USB Device oe cae cae Sas oak San a n Heda Pde ds wate d eed a aieas be 88 4 Configure the Printer 0 ccc een eee 91 About Printer Configuration 0 0 0 0 ccc EEA AA EATUR NAD EREA teens 92 Configure the Printer From the Main Menu 00 cece eee ees 92 About the Printer Web Page is cgnsak ad ANSE GRE EAS AA OS ee 94 View the Printer Web Pagto arrei tanta cee ETE oe Seas eee es eee De 95 View Printer Statistics ressurser i ew aie a Cae oe POR Uae a eds The 96 Statistics 2 53 05 3 cls pokes ea aaa he ob eke eanna ode a aa ESR 97 Configure the Printer From the Web Page 0 0 cir eee ee n kiia 100 View the Configuration Summary 0 0 eee eee eee ene es 101
29. A cece net e tenes 118 Upgrade Firmware from the Printer Web Page 0000 00005 119 Upgrade Firmware with a USB Storage Device 0 00 0 e eee eee eee 119 Upgrade Firmware from the USB Menu 0 00 cece eee eee 120 6 Maintain the Printer 0 c cece eee 123 Clean the Printhead eiroet aoe Re be abs Bs dd ada S e aateb ee Oba G 124 Replacethe Printhead o eei aee taww neta cies Men Go tebe oe EENIA EEIE eee ais 124 Cl anith Plat t Rollet 02 0 6 teow ache npe lee onl aoe oe bh eet a lod hers deb aa Aa 127 Clean the Exterior of the Printer 0 0 0 ccc cece cc cee cee eee rr 128 Recommended Cleaners orcs eire caseron S TE A e e eee A T e eee T ea 129 A Specifications and Default Settings 131 Printer Specifications preur o aE n N Ge E EA eed EON EEA 132 Supported Bar Code Symbologies ia serei o trr e TrA ar EA REEE E E RETE 137 Bluetooth Settings merireitin AeA AA ENEA ARA oan TNA 140 Display and Audio Settings eesis ipa aap a A ENARE EEE NE ERA EER E 141 vi PC23 and PC43 Desktop Printer User Manual Contents Error Information and Warning Alert Settings 0 0 00 c cece eee eee 142 BirorAlertsi1 c 4 fade ited Oeics eh en epaia tak A beets tig Sek ees 143 Information Alerts 2 35 eearri eects Sead onal k condone aoe 144 Warning iAlerts c pEr Ea id aos Sale ee ce tty Soames PES Bade Ahmet 144 Ethernet Settings is ces siete eit ad eal cae ae ee
30. C23 and PC43 Desktop Printer User Manual 57 Chapter 2 Set Up the Printer Print Quality Labels continued Label Description Ruler inf Hi Bar Code Barcode g pes S E S fas Wiid ete Wrinkle 58 PC23 and PC43 Desktop Printer User Manual Chapter 2 Set Up the Printer Print Configuration Labels from the Main Menu For quick reference you can print configuration information including lists of the fonts images and applications installed on the printer 1 In the Ready screen press A The Main Menu appears 2 Press w to select Tools and then press E The Tools menu appears with Test Labels selected 3 Press The Test Labels menu appears Test Labels Print Quality Resources Printer Information Printer Settings 4 Press w to select a Printer Information or Printer Settings and then press E A list of available labels appears 5 Press The configuration label prints Configuration Labels This section describes configuration label information A typical configuration label looks like this PC23 and PC43 Desktop Printer User Manual 59 Chapter 2 Set Up the Printer Resident Fonts Andale Mono Andale Mono Bold CG Times CG Times Bold Century Schoolbook Roman IPLFONTO IPLFONTL IPLFONT2 IPLFONT Letter Gothic OCR A OCR B Univers Univers Bold Univers Condensed Bold Univers Extra Con
31. Cut Off Printing 40 a Note Cut off printing is supported only by the PC43 printer with the cutter module installed For cut off printing you must install the automatic cutter accessory You can print on non adhesive continuous label stock You can also use self adhesive labels with a liner but you must cut only the liner Each label is automatically cut from the media roll immediately after the label is printed The optional cutter tray accessory installs on the front of the cutter and holds up to 20 labels or tickets 1 Pull one or both of the printer latches toward the front of the printer and lift the printer lid 2 Ifthere isan empty media core in the media compartment remove the core 3 Ifyou are going to load the same size media continue with the next step If you are using large rolls of media stored outside the printer such as in an external media holder feed the media through the external media feed slot PC23 and PC43 Desktop Printer User Manual Chapter 2 Set Up the Printer To adjust the media holders for a different media size a Pull the locking tab up b Slide the media holders to adjust the distance between them and place the media roll between the holders PC23 and PC43 Desktop Printer User Manual 41 Chapter 2 Set Up the Printer c Make sure the media holders are snug against the sides of the media roll and press the tab down to lock the holders in place 4 For the PC43
32. Enter The printer web page appears Communications Ready wo Serial 1152700 8 None 1 J oS Ethernet 10 200 27 89 Installed Options Option Part Number Serial Number 4 Maln Logic Board A000000000000001 50000000304 Ethernet Serial Port USB Device Thermal Printhead Front Panel 3 Click login in the upper right corner of the screen The Login page appears 4 Type your Username and Password in the entry fields and then click Login The default username is itadmin and the default password is pass 5 Click the Configure tab The Configuration Summary page appears 100 PC23 and PC43 Desktop Printer User Manual Chapter 4 Configure the Printer 6 To see a complete list of printer settings click Configuration Summary To configure printer settings use the links in the navigation pane For serial port Wi Fi or Bluetooth settings click Communications For media print quality or performance settings click Printing For display audio service and general settings maintenance alert message triggers or to enable and disable 802 11 and Bluetooth or the virtual COM port click System Settings To set conditions that trigger error warning and information alert messages click Alerts For network related settings such as web and email server information or if you are using a network management application such as Intermec SmartSyste
33. L Response Mode Display Language Display Language Web Page Keyboard Input Time AM PM Date Sleep Timer Command Language Alert Notification Method Unit of Measure 146 From the printer Main Menu select Settings gt System Settings gt General From the printer web page click the Configure tab gt System Settings gt General Description Default Sets the network identification name Printer model number and WINS name of the printer serial number For example PC43 000000011 Sets the location of the printer Empty string Sets the name of the printer administrator Empty string Determines if the printer provides XML False responses to printing requests over Telnet and HTTP LCD printers only Selects the language the English printer uses to display text on the screen Selects the language the printer uses to English display text on the web page Selects the language of the external U S U K keyboard that is connected to the printer Sets the current time System time Sets AM or PM AM Sets the current date System date Selects the amount of time the printer waits Disable before it goes to Sleep mode Sets the printer command language If Fingerprint changed requires restart Selects how you want the printer to notify SNMP Trap Email you of printer alerts Selects the unit of measure that is used to Dots define several printing parameters PC23 and PC43 Desktop Printer User Manual
34. This section describes the 802 11 IPv4 and IPv6 settings To view these settings e From the printer Main Menu select Settings gt Communications gt Wireless 802 11 gt Network gt IPv4 or IPv6 e From the printer web page click the Configure tab gt Communications gt Wireless 802 11 Description Sets how the printer obtains an IP address for IPv4 networks Sets the unique network level address that is assigned to each device in an IPv4 network Sets a number that defines the range of IP addresses that can be used in an IPv4 network Sets the IP address of a router that is used when a device sends a packet to another subnet or to an unknown destination Sets if the printer receives DHCP responses by broadcast or unicast Sets how the printer obtains an IP address for IPv6 networks Sets the unique network level address that is assigned to each device in an IPv6 network PC23 and PC43 Desktop Printer User Manual Default DHCP 0 0 0 0 0 0 0 0 0 0 0 0 Broadcast Automatic Automatic 155 Appendix A Specifications and Default Settings Wireless 802 11 Security Settings This section describes the 802 11 security settings To view these Setting Security Type Association Pre Shared Key Network Key Index Network Key 1 Network Key 2 Network Key 3 Network Key 4 User Name Password Anonymous Name Inner Authentication CA Certificate Client Certificate
35. a Co Co K Co Co COW Coa Co Co K lt PC23 and PC43 Desktop Printer User Manual Battery Charge Remaining Battery is 75 to 100 charged Battery is 50 to 74 charged Battery is 25 to 49 charged Battery is 10 to 24 charged Battery is 0 to 9 charged Battery out of operating temperature range Battery error 29 Chapter 1 About the Printers 30 PC23 and PC43 Desktop Printer User Manual 2 Set Up the Printer This chapter explains how to load media and ribbon print test labels and adjust the print quality Chapter 2 Set Up the Printer Adjust the Media Holders 32 py The first time you load media in the printer or when you use different sizes of media you must adjust the media holders After you adjust the media holders you do not need to adjust them again for a new roll of the same size media Note The illustrations show the PC43d printer Adjusting the media holders is done the same way for all printers 1 Pull one or both of the printer latches toward the front of the printer and lift the printer lid PC23 and PC43 Desktop Printer User Manual Chapter 2 Set Up the Printer 2 Pull the locking tab up 3 Slide the media holders to adjust the distance between them and place the media roll between the holders PC23 and PC43 Desktop Printer User Manual 33 Chapter 2 Set Up the Printer 4 Make sure the holders are snug against the sides of the media roll
36. ar Stacked Omnidirectional e GS1 DataBar Truncated MaxiCode MicroPDF417 MSI modified Plessey PDF417 Planet Plessey Postnet QR Code USPS 4 State Customer Bar Code Composite bar code symbologies EAN 8 Composite CC A CC B EAN 13 Composite CC A CC B GS1 Composite previously called EAN UCC Composite UPC A Composite CC A CC B UPC E Composite CC A CC B PC23 and PC43 Desktop Printer User Manual 139 Appendix A Specifications and Default Settings Bluetooth Settings Setting Security Device Name Discover Passkey Reserve 140 This section describes Bluetooth settings for the printer To view these settings e From the printer Main Menu select Settings gt Communications gt Bluetooth e From the printer web page click the Configure tab gt Communications gt Bluetooth Description Default Selects the level of security that is used when pairing Disable devices to the printer If you select Authentication you must enter a passkey If you select Auth Encrypt you must enter a passkey and traffic is encrypted Sets the name that identifies the printer in the Printer model number Bluetooth network Maximum length is 16 and serial number For characters example PC43 0000000411 Determines if other Bluetooth devices can detect the Enable printer Sets the passkey that is used when pairing Bluetooth 1234 devices to the printer Range is 1 to 16 characters case sen
37. assigned to each device in an IPv6 network Wireless 802 11 Security Settings This section describes the 802 11 security settings To view these settings e From the printer Main Menu select Settings gt Communications gt Wireless 802 11 gt Security e From the printer web page click the Configure tab gt Communications gt Wireless 802 11 80 PC23 and PC43 Desktop Printer User Manual Setting Security Type Association Pre Shared Key Network Key Index Network Key 1 Network Key 2 Network Key 3 Network Key 4 User Name Password Anonymous Name Inner Authentication CA Certificate Client Certificate Client Key Chapter 3 Connect the Printer Description Selects the protocol the radio uses to verify its identity and makes sure that it is authorized to communicate on the wireless network Selects the security method that the radio uses to get access to the wireless network Defines the passphrase that allows the radio to authenticate over the wireless network for both WPA and WPA2 security Range is 8 to 64 characters Selects the active network key to use for WEP security Range is 1 to 4 Defines a network key that is used for WEP security Keys are entered in ASCII or hexadecimal preceded by 0x format Sets the name that the printer uses when logging in to the network Range is 1 to 96 characters Sets the password that the printer uses when logging in to the
38. ation Print Statistics Supply Hardware Options Administration Network Interfaces Font Information Bar Code Information Image Information Check the Printer Odometer Chapter 5 Troubleshoot the Printer Description Printer uptime and CPU usage firmware and kernel versions printer configuration and serial numbers flash and RAM memory information Total labels printed RFID tag success rate odometer values total distance printed printer and current printhead Printhead media and ribbon information Input output devices serial port information Failed login tries user information MAC address TCP IP and 802 11 network information Name type and size of installed fonts Name and type of installed bar code fonts Name type and size of installed images You can check the odometer from the printer web page to see the printhead usage and how the current values compare to the alert values To check the printer odometer from the printer web page the printer must be turned on and connected to your Wi Fi or Ethernet network 1 On your desktop PC start a browser 2 In the Location or Address bar type the printer IP address and press Enter The web page for the printer appears 3 Click the System Information tab 4 Click Odometer The list of current odometer statistics appears PC23 and PC43 Desktop Printer User Manual 111 Chapter 5 Troubleshoot the Printer fatermec PC43d PC4
39. ations gt Wireless 802 11 Description Default Defines the wireless network To communicate all access INTERMEC points and wireless devices must have the same network name which is case sensitive Selects the radio behavior of the printer Ad Hoc mode Infrastructure allows the printer to communicate directly with another printer Infrastructure mode allows the printer to communicate through an access point Controls the roaming inclination of the printer The higher Off the level the less inclined the printer is to switch access points based on the printer received signal strength RSSI Constant Awake Select the power management setting for the radio Constant Awake provides the highest throughput but draws the most power Power Saving conserves the most power but provides the lowest throughput Fast Power Saving turns off components when they are not being used to draw less current Sets the common channel that radios in Ad Hoc mode use to 1 transfer data Range is 1 to 14 Determines if the radio is allowed to look for SSIDs that have Disable been hidden to prevent unauthorized devices from connecting to the wireless network PC23 and PC43 Desktop Printer User Manual Setting IPv4 IP Assignment Method IPv4 IP Address Subnet Mask Default Router DHCP Response IPv6 IP Assignment Method IPv6 IP Address Appendix A Specifications and Default Settings Wireless 802 11 Network Settings
40. ault Settings Ethernet Settings This section describes the Ethernet IPv4 and IPv6 settings To view Setting IPv4 IP Assignment Method IPv4 IP Address Subnet Mask Default Router DHCP Response IPv6 IP Assignment Method IPv6 IP Address these settings e From the printer Main Menu select Settings gt Communications gt Ethernet e From the printer web page click the Configure tab gt Communications gt Ethernet Description Specifies how the printer obtains an IP address Specifies the unique network level address that is assigned to each device in a TCP IP network IPv4 Specifies a number that defines the range of IP addresses that can be used in a TCP IP network Specifies the IP address of a router that is used when a device sends a packet to another subnet or to an unknown destination Specifies if the printer receives DHCP responses by broadcast or unicast Specifies how the printer obtains an IP address for IPv6 networks Specifies the unique network level address that is assigned to each device in a TCP IP network IPv6 PC23 and PC43 Desktop Printer User Manual Default DHCP 0 0 0 0 0 0 0 0 0 0 0 0 Broadcast Automatic Automatic 145 Appendix A Specifications and Default Settings General System Settings This section describes general system settings To view these settings Setting System Name System Location System Contact XM
41. b gt Communications gt Serial Note These settings are not accessible unless the printer has a serial connection to a PC Setting Description Default Baud Rate Transmission speed in bits per second bps for the serial port 115200 Data Bits Number of bits that define a character or byte 8 Parity Specifies how the printer checks the integrity of the transmitted None data 150 PC23 and PC43 Desktop Printer User Manual Setting Stop Bits Hardware ENQ ACK XON XOFF To XON XOFF From New Line Character Appendix A Specifications and Default Settings Description Default Number of bits sent at the end of every character to allow the 1 receiving signal hardware to detect the end of a character and to resynchronize with the character stream Specifies if hardware flow control RTS CTS is used to manage Disable the rate of data transmission between the device and the host Specifies if software flow control ENQ ACK is used to manage Disable the rate of data transmission between the device and the host Specifies if software flow control KON XOFF is used to manage Disable the rate of data transmission to the host Specifies if software flow control XON XOFF is used to manage Disable the rate of data transmission from the host Defines the characters that the printer echoes to the host to CR LF indicate that it has moved to a new line System 1 0 Settings Setting Wireless 802 11 Bluetooth RFID Virt
42. batermec PC23 PC43 Desktop Printer PC23d PC43d PC43t Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Technologies Corporation Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2012 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint i gistics INCA under license Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing SmartSystems TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation There are U S and foreign patents as well as U S and foreign patents pending Wi Fi is a registered certification mark of the Wi Fi Alliance Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United States and or other c
43. d thread the media under the tip guides on the media holders 42 PC23 and PC43 Desktop Printer User Manual Chapter 2 Set Up the Printer For the PC43t thread the media through the media guides To adjust the width of the media guides slide the guides as needed to fit your media 5 Thread the media into the slot in the cutter accessory and out through the front of the cutter 6 Close the printer lid until it snaps shut 7 Turn the printer on PC23 and PC43 Desktop Printer User Manual 43 Chapter 2 Set Up the Printer py Note If you are using an icon printer you must use Intermec PrintSet to configure the cutter For LCD printers continue with the next step 8 After the printer finishes starting up press A 9 Select Settings gt Printing gt Cutter 10 In the Cutter Control options select Automatic 11 Press or A A Save Changes message appears 12 Press to save your changes and exit the Settings menu 13 Adjust the media feed as required Intermec recommends the following values for cut off printing Recommended Feed Adjust Values for PC43d Setting 203 dpi 300 dpi Distance Start Adjust 294 434 36 80 mm 1 45 in Stop Adjust 170 251 21 3 mm 0 84 in Recommended Feed Adjust Values for PC43t Setting 203 dpi 300 dpi Distance Start Adjust 372 550 46 60 mm 1 45 in Stop Adjust 264 389 33 mm 0 84 in Note You may need to adjust the recommended values slightly depending on
44. d Default Settings PC43t Print Speed Resolution and General Media Specifications continued Gap and Black Mark Sensor Adjustable from left media edge to 4 5 mm right of center on LCD printers fixed at center on Icon printers Memory e 128 MB flash e 128 MB SDRAM e optional USB memory device up to 32 GB Supported Command Languages e Fingerprint e Direct Protocol e Intermec Printer Language IPL e ESim e ZSim e DSim Media Sensors e Label gap tag notch e Black mark e Cover open e Label taken on cutter and label dispenser accessories Supported Graphic File Types e PCX PNG GIF and BMP Drivers e Support for Microsoft Windows XP Vista Windows 7 Server 2003 and Server 2008 e Supports 32 bit and 64 bit editions PC23 and PC43 Desktop Printer User Manual 135 Appendix A Specifications and Default Settings Network Services e FTP e HTTP Server e SNMP e Line Printer Remote Protocol lpr e Telnet e DHCP e Ping e IPSEC IKEv2 over IPv6 e SSH Universal Font Scaling Technology and Standard Latin Fonts e Monotype Century Schoolbook e CG Times e CG Times Bold e Letter Gothic e Andale Mono WGL4 e Andale Mono Bold WGL4 e Univers 55 e Univers Bold 65 e Univers Condensed Bold e Univers Extra Condensed e OCR A OCR B Supported Font Types e TrueType e OpenType e Bitmap 136 PC23 and PC43 Desktop Printer User Manual Appendix A Specifications and Defaul
45. d media type Printing method TTR or DT and speed Start Adjust and Stop Adjust values PC23 and PC43 Desktop Printer User Manual 61 Chapter 2 Set Up the Printer 62 Printer Settings Labels continued Label Ethernet Settings Serial Port Settings Bluetooth Settings Wi Fi General Description MAC Address Primary and secondary DNS servers IPv4 settings IP assignment method IP address subnet mask default router DHCP response type IPv6 settings IP assignment method IP address Baud rate Data bits Parity Stop bits Flow control Hardware ENQ ACK XON XOFF To XON XOFF From New Line character Bluetooth MAC address human readable and bar code formats Security status Device name and discovery state Passkey Reserve ScanNGo bar code IP address and assignment method Subnet mask Default router DHCP Response IPv6 address and assignment method 802 11 MAC address Network name SSID and type Roaming state Power mode Channel Hidden SSID state Country string Access point MAC address RSSI PC23 and PC43 Desktop Printer User Manual Chapter 2 Set Up the Printer Printer Settings Labels continued Label Wi Fi Security Media Settings Description Security Type Association PreShared Key Network Key Index Network Key 1 2 3 4 User Name Password Anonymous Name Inner Authentication CA Certificate Client Certificate Client Key Server Common Name 1 a
46. d ribbon information Hardware Options Input output devices serial port information Administration Failed login tries user information Network Interfaces MAC address TCP IP and 802 11 network information Font Information Name type and size of installed fonts Bar Code Information Name and type of installed bar code fonts Image Information Name type and size of installed images Statistics This section explains printer statistics Type Name Description System Information Uptime Printer Uptime CPU Usage Firmware Version Version of currently installed firmware Kernel Version Hardware Version Product Name Printer model number Printer Config Number Configuration number Printer Serial Number Unique serial number for the printer Flash Memory File system and use Information information for the printer flash memory PC23 and PC43 Desktop Printer User Manual 97 Chapter 4 Configure the Printer Type Print Statistics Supply Hardware Options Administration Network Interfaces Font Information 98 RAM Memory Information Labels Printed RFID Statistics Customer Odometer Total Distance Printed Printer Printhead Information Media Information Ribbon Information I O Devices Main Logic Board Ethernet USB Device Bluetooth Thermal Printhead Front Panel RFID Parallel Port Power Supply Unit Replaced I O Devices Serial COM User MAC Address Interface Interne
47. densed Downloaded Fonts None 123456789 123456789 123456789 123456789 123456789 123456789 12345789 123456789 123456789 123456789 123456789 123456789 123456789 123456789 123456789 123456789 Sample Configuration Label for Fonts Resource Labels Label Applications Fonts Bar Codes Barcodes Images Description All Intermec utility programs and user installed applications Resident and user installed fonts Resident bar codes partial label shown All images including resident and user installed files PC23 and PC43 Desktop Printer User Manual Chapter 2 Set Up the Printer Printer Information Labels Label Description Installed Hardware List of hardware modules in the printer including Main logic board configuration number Wireless 802 11 MAC address Ethernet Serial Port USB Device USB Host Bluetooth Thermal Printhead Front Panel Ribbon Power Supply Unit Print Statistics Number of labels printed current odometer value and total distance printed System Information General product information including Firmware version Product name configuration number serial number system name and command language Printhead resolution Mean printhead resistance Total flash memory and available flash memory Total RAM and free RAM Printer Settings Labels Label Description Media and Printing Current settings for media handling including Media width length and X margin Selecte
48. dicator Location Ready to Work Indicator Status Description On Printer is ready for a print job Blinking Printer is not ready for a print job Off Printer is turned off not communicating or not ready to print For example the printer may still be starting up or a firmware upgrade is underway 6 PC23 and PC43 Desktop Printer User Manual Chapter 1 About the Printers About the LCD Interface The printer LCD interface includes a screen navigation buttons anda Print Feed button PC43t Printer with LCD Interface On the PC43t you can adjust the screen for the best viewing angle Caution Do not tilt the screen past its maximum angle or you could damage the screen LCD Interface Navigation and Print Feed Buttons PC23 and PC43 Desktop Printer User Manual 7 Chapter 1 About the Printers LCD Interface Navigation Button Descriptions Button Description Menu Home button From the Ready screen press to toggle fat between the Ready screen and the printer Main Menu Directional pad Press A w lt or gt to move the selection AEZ B highlight to another item Press B select the highlighted item AN 9 and to save settings in a menu or list a Print Feed button Press to begin printing or to feed a single label About the Ready Screen After you turn the printer on the Ready screen appears when the y P y app printer is finished starting up and is ready to print Intermec Bac
49. discover and connect to a Bluetooth device such as a keyboard 1 Make sure your Bluetooth device is turned on and discoverable and that the device is in range of the printer 2 From the printer Ready screen press ea The Main Menu appears 3 Select Wizards gt Communications gt Bluetooth 4 Follow the instructions to discover and connect to your Bluetooth device If you are unable to connect to the Bluetooth device change the printer Bluetooth settings or move the Bluetooth device closer to the printer Connect to the Printer Through Bluetooth To connect to the printer from a Bluetooth enabled mobile computer you may need to configure Bluetooth settings on the printer before you try to discover the printer from the mobile computer 84 PC23 and PC43 Desktop Printer User Manual Chapter 3 Connect the Printer Configure Bluetooth Communications from the Main Menu This section explains how to configure Bluetooth settings from the printer Main Menu You may need to configure these settings if you want to connect to a mobile computer through Bluetooth 1 From the Ready screen press Ea The Main Menu appears 2 Select Settings gt Communications gt Bluetooth 3 Change settings as needed for your Bluetooth device 4 When you are finished save your changes and restart the printer Configure Bluetooth Communications from the Web Page Use this procedure to configure Bluetooth from the printer web page The printer must
50. e battery install the printer on the battery base and connect the base to AC power The battery begins to charge and the battery base LEDs turn on to indicate charge status The battery is fully charged in 4 hours Note The LEDs do not turn on if the printer power switch is on or if the battery base is not connected to AC power PC23 and PC43 Desktop Printer User Manual 27 Chapter 1 About the Printers Battery Base LEDs While Printer is Off LEDs Battery Charge Level 95 to 100 k EE aS 76 to 94 51 to 75 k SS Ba 26 to 50 Co CI aK 0 to 25 Battery out of charging temperature range Battery error O O K Use the Battery Base After you charge the battery base you can use it to supply power to the PC43d printer Note To use the battery base the PC43d must be installed on the base oO correctly 1 Install the battery in the battery base and install the printer on the base 2 Charge the battery base 3 Disconnect the power cable from the base 4 Turn the printer on The base LEDs turn off 28 PC23 and PC43 Desktop Printer User Manual Chapter 1 About the Printers 5 To see the current battery charge level press the Charge Level button on the front of the base The base LEDs turn on to show the current charge level and then turn off after a few seconds to save power Charge Level button Battery Base LEDs While Printer is On LEDs oe el O wD BB OG GOG a Co Co COW Co
51. e printer web page appears 3 Click Login The Login page appears Type your Username and Password and click Login The default username is itadmin and the default password is pass 5 Click the Configure tab Click System Settings gt General Select a different printer command language from the Command Language list and then click Save Click the Services tab Click Reboot Printer and then click Reboot The printer restarts in the command language you selected Set the Command Language from the Main Menu The printer uses Fingerprint by default Follow this procedure to change the command language from the printer Main Menu Note If you are using an icon printer without an Ethernet or Wi Fi network you must use PrintSet to set the default printer command language 1 From the Ready screen press ea The Main Menu appears 2 Inthe Main Menu select Settings gt System Settings gt General 3 In the General settings list press w to scroll to Command Language 4 Press gt or to select a different command language PC23 and PC43 Desktop Printer User Manual 19 Chapter 1 About the Printers 20 5 Press or A A confirming message appears asking if you want to save your changes 6 Press I to save your changes Note If you are prompted to enter a password for ZSim the password is 1138 To return to the Fingerprint menu system from ZSim the password is 8311 Mount the Printer on a Wall You ca
52. ed and needs to cool down Wait for printing to resume automatically Printhead Not The printer is not detecting the printhead Check the Detected printhead cable Faulty Dot The printhead has reached the number of faulty dots set in the Faulty Dots setting in Maintenance Alerts You may need to replace the printhead Replace Printhead The printer has reached a limit set in the Replace Printhead setting in Maintenance Alerts for the amount of media to print before replacing the printhead Replace the printhead Clean Printhead The printer has reached a limit set in the Clean Printhead setting in Maintenance Alerts for the amount of media to print before cleaning the printhead Clean the printhead No RFID Tag Found The printer cannot find an RFID tag RFID Not Installed You are attempting to write to a tag but the printer does not support RFID You must install the RFID module in the printer to be able to write to RFID tags Upgrading Firmware The printer is going to start upgrading the firmware Do not try to send anything to the printer Printer is Rebooting The printer is going to restart Wait until the printer is ready before attempting to communicate with it Started The printer is in the process of starting up Motor Too Hot The printer motor has reached its maximum operating temperature limit Let the motor cool down before you resume printing Restore Defaults on the Printer 1 Turn the printer off 2 Pull one o
53. egin Related Documents The Intermec web site at www intermec com contains our documents as pdf files that you can download for free To download documents 1 Visit the Intermec website at www intermec com 2 Click the Products tab 3 Using the Products menu navigate to your product page For example to find the PC43 product page click Printers gt Desktop gt PC43 4 Click the Manuals tab If your product does not have its own product page click Support gt Manuals Use the Product Category the Product Family and Product to find your documentation Patent Information Product is covered by one or more of the following patents 5 110 226 5 180 232 5 186 558 5 206 662 5 473 984 5 484 991 5 488 223 5 542 487 5 5486 88 5 562 034 5 564 841 5 581 293 5 593 238 5 601 373 5 623 297 5 625 399 5 625 401 5 638 106 5 693 931 5 714 995 5 746 521 5 751 330 5 781 708 5 803 635 5 841 954 5 853 252 5 859 656 5 890 817 5 897 255 5 915 864 5 915 865 5 927 876 5 940 107 5 946 020 5 988 898 6 015 241 6 023 284 6 025 861 6 042 279 6 068 418 6 068 420 6 088 049 6 092 940 6 099 176 6 126 348 6 146 030 6 151 055 6 175 376 6 189 788 6 203 131 6 210 054 6 232 994 6 283 651 6 345 920 6 350 071 6 462 765 6 505 982 6 585 437 6 618 162 6 665 089 6 685 371 6 732 451 6 791 591 6 802 659 7 245 227 7 274 384 7 324 125 7 329 449 7 338 914 7 450 265 There may be other U S and foreign pat
54. ents pending xii PC23 and PC43 Desktop Printer User Manual 1 About the Printers This chapter introduces the PC23 and PC43 printers and includes descriptions of printer features and basic operation Chapter 1 About the Printers About the PC23 and PC43 The PC23 and PC43 printers are compact easy to use bar code label printers that fit easily on a desktop The printers can be connected toa single desktop PC for stand alone operation or to a wired or wireless network for ease of connectivity Both printers are available in direct thermal DT models The PC43 is also available in a thermal transfer TTR model for printing with a ribbon Features of both printers include Print speeds of up to 8 ips 203 dpi printhead or 6 ips 300 dpi printhead Multiple selectable printer languages including Intermec Fingerprint Direct Protocol Intermec Printer Language IPL ESim and ZSim Optional Wi Fi Bluetooth dual radio module Optional Ethernet module USB ports for storage devices keyboards or scanners and for connections to a PC including serial or parallel connections with appropriate adapters PC43t only Support for 12 mm 0 5 in or 25 mm 1 0 in ribbon core sizes LCD or icon LED interface available Available RFID module factory installed only HF for PC23 UHF for PC43 Complete range of accessories PC23 and PC43 Desktop Printer User Manual Chapter 1 About the Printers Printer Features
55. es Error Printhead lifted Printhead Not Detected Disable 1 Occurrences Error Printhead not detected Printhead Too Hot Disable 1 Occurrences Error Printhead too hot Motor Too Hot Disable 1 Occurrences Error Motor too hot Power Supply Too Hot Disable 1 Occurrences Error Power supply too hot 142 PC23 and PC43 Desktop Printer User Manual Information Alert Default Settings Information Alert Print Job Complete Started Printer is rebooting Warning Alert Default Settings Warning Alert Ribbon Installed Media Low Ribbon Low Upgrading Firmware Odometer User Resettable Odometer Printer Replace Printhead Clean Printhead Faulty Dot Error Alerts PC23 and PC43 Desktop Printer User Manual Status Disable Disable Disable Status Disable Enable Enable Disable Disable Disable Disable Disable Disable Delay Repeat 1 1 1 Delay Repeat Re Re Appendix A Specifications and Default Settings Delay Unit Occurrences Occurrences Occurrences Delay Unit Occurrences Occurrences Occurrences Occurrences Occurrences Occurrences Occurrences Occurrences Occurrences Message Print job complete Printer is started Printer is rebooting Message Warning Ribbon installed Warning Media low Warning Ribbon low Warning Upgrading firmware Warning Odometer User resettable has reached a preset value Warning Odometer Printer has reached a p
56. eter Printer Description and Solution Printing has been stopped because a label is obstructing the label taken sensor Remove the label to resume printing Lower the printhead Load ribbon in the printer Load media in the printer The diameter of the remaining roll of media is lower than the specified value in the Ribbon Low Diameter setting Replace the ribbon The diameter of the remaining roll of media is lower than the specified value in the Media Low Diameter setting Replace the media The printer is configured as a direct thermal printer and thermal transfer ribbon is installed Remove the ribbon or configure the printer for thermal transfer media A print job is paused from the front panel Press the Print button to resume printing Auser entered a menu from the front panel Press the Home button to return to the Ready screen Fingerprint only An application breaks uncontrolled A print job has been successfully completed The printer has reached a limit set in the Odometer Printer setting in Maintenance Alerts for the amount of media to print before being alerted PC23 and PC43 Desktop Printer User Manual Chapter 5 Troubleshoot the Printer Message Description and Solution Odometer User The printer has reached a limit set in the Odometer Resettable User Resettable setting in Maintenance Alerts for the amount of media printed since the last reset Printhead Too Hot The printhead is overheat
57. etooth Off Wi Fi is not enabled or module Wi Fi Bluetooth module is not installed PC23 and PC43 Desktop Printer User Manual Chapter 1 About the Printers Icon Front Panel Status Icons continued Icon a a fAP Color and Description On Bluetooth is enabled Off Bluetooth is not enabled or W1i Fi Bluetooth module is not installed On Media is jammed or empty Off No error On Ribbon is jammed or empty Off No error On Printer lid is open or not latched properly Off Printer lid is closed correctly On Printer is paused Off Printer is not paused On General error Off No errors On Printhead too hot Off Printhead temperature OK Steady Maintenance needed odometer setting reached Firmware upgrade in progress Flashing Firmware is currently resetting all defaults or printer in calibration mode PC23 and PC43 Desktop Printer User Manual Printer Models With Wi Fi Bluetooth module All TTR only All All All All All 17 Chapter 1 About the Printers About Printer Languages The printer uses the Intermec Fingerprint printer command language by default You can load and run Fingerprint programs and send Fingerprint commands or Direct Protocol print jobs directly to the printer The printer supports these command languages e Direct Protocol DP e IPL Intermec Printer Language e ESim EPL command language simulator e ZSim ZPL command lan
58. evice for upload to a printer PC23 and PC43 Desktop Printer User Manual 87 Chapter 3 Connect the Printer Connect a USB Device To use a USB device with the printer connect the device to one of the USB host ports USB host port USB Host Port Location Front of Printer USB host port USB Host Port Location Back of Printer 88 PC23 and PC43 Desktop Printer User Manual Chapter 3 Connect the Printer If you are using a USB storage device from the printer Main Menu select Tools gt USB Menu for more options PC23 and PC43 Desktop Printer User Manual 89 Chapter 3 Connect the Printer 90 PC23 and PC43 Desktop Printer User Manual 4 Configure the Printer This chapter explains how to view and change printer settings by using the Main Menu or the printer web pages Chapter 4 Configure the Printer About Printer Configuration Configuration settings determine how the printer operates To view and change printer settings you can e use a browser to view the printer web page through your network connection You need to know the printer IP address for this method e use the LCD printer Main Menu e use an application such as Intermec PrintSet to communicate with the printer through a network serial or USB connection Configure the Printer From the Main Menu 92 You can view and change settings directly on the printer through the Settings menu 1 In the Main Menu use to
59. f the identity of the authentication server is verified using its certificate when using EAP TTLS PEAP or EAP TLS Intermec recommends that you set Validate Certificate to Yes Sets the name of the Protected Access Credential PAC that is used for EAP FAST authentication The printer uses this file if Acquire PAC is on and the current installed PAC fails to authenticate the printer to the network Determines if automatic PAC file provisioning is on for EAP FAST authentication Determines if the printer can roam from one access point to another without reauthenticating with the server CCKM only works in wireless networks using LEAP Determines if the printer can use either TKIP or AES for data encryption depending on the configuration of the access point About Bluetooth Communications 82 Default None None eap fast pac Disable Disable The printer supports Bluetooth communications when the optional Wi Fi Bluetooth module is installed When Bluetooth is enabled you can connect the printer to other Bluetooth devices such as bar code scanners and keyboards You can also make the printer discoverable by Bluetooth enabled devices such as mobile computers PC23 and PC43 Desktop Printer User Manual Chapter 3 Connect the Printer When the Wi Fi Bluetooth module is installed e the Bluetooth icon appears in the status bar on the LCD printer screen Bluetooth icon Iatermec Ready Fin
60. from the Intermec website 2 On your USB storage device create a firmware directory 3 Copy the firmware upgrade file typically bin format to the firmware directory on the USB storage device 4 Insert the USB storage device into the printer USB host port The USB Menu appears 5 In the USB Menu list select Upgrade Firmware PC23 and PC43 Desktop Printer User Manual Chapter 5 Troubleshoot the Printer 6 Inthe Upgrade Firmware list select the firmware upgrade file and press B n Upgrade Firmware message appears 7 Press to start the upgrade When the upgrade is complete the printer restarts and the Ready screen appears PC23 and PC43 Desktop Printer User Manual 121 Chapter 5 Troubleshoot the Printer 122 PC23 and PC43 Desktop Printer User Manual 6 Maintain the Printer This section explains how to perform basic maintenance on the PC23 and PC43 printers Chapter 6 Maintain the Printer Clean the Printhead Cleaning the printhead on a regular basis is important for the life of the printhead and for the print quality You should clean the printhead each time you replace the media Follow this procedure to clean the printhead using the cleaning card If you need to clean additional residue from the platen roller or tear bar use a cotton swab moistened with isopropyl alcohol A Caution Never use hard or sharp tools to peel away stuck labels for other material The printhead is delicate a
61. gerprint 01 04 2012 10 200 27 89 12 00 e the Bluetooth icon turns on in the icon printer interface Bluetooth icon The icon is white when the Bluetooth connection is active and gray when the connection is inactive or disabled You can set up Bluetooth communications e from the printer web page e from the printer Main Menu e using Intermec PrintSet through a USB connection to the printer Connect to a Bluetooth Device by Reading a Bar Code To connect a Bluetooth enabled bar code scanner to the printer use the scanner to read the Scan to Connect bar code 1 Make sure your printer is ready to print 2 On your desktop PC start a web browser 3 In the address field type the printer IP address and then press Enter The printer web page appears PC23 and PC43 Desktop Printer User Manual 83 Chapter 3 Connect the Printer 4 Click Services and then select Print Test Labels gt Printer Settings 5 Inthe Printer Settings screen locate the Bluetooth Settings label and click Print The printer prints the Bluetooth Settings label 6 Make sure your Bluetooth scanner is turned on and discoverable and that the device is in range of the printer 7 Use the scanner to read the Scan to Connect bar code on the Bluetooth Settings label The printer attempts to connect to the scanner Connect to a Bluetooth Device Using a Wizard If your printer has the LCD interface you can also use the Bluetooth wizard to
62. guage simulator You can change the default printer command language through the printer web page the Main Menu or PrintSet About ESim ZSim Auto Configuration 18 Use the ESim ZSim auto configuration feature when you are replacing another printer whose command language is unknown When the printer command language is set to ESim ZSim on its first run the printer automatically calibrates the media identifies the command language of the first incoming print job configures the printer for the appropriate language ESim or ZSim and prints the label Note Load media before you turn the printer on since the printer automatically calibrates the media when it starts in ESim ZSim auto configuration mode The data stream must be at least 10 bytes long Command language identification is activated after a 2 second timeout or when the data buffer is full 1 MB The printer command language is saved to memory and remains set to ESim ZSim until you change this setting PC23 and PC43 Desktop Printer User Manual Chapter 1 About the Printers Set the Command Language from the Printer Web Page The printer uses Fingerprint by default Follow this procedure to change the command language from the printer web page Ethernet or Wi Fi network Oo Note To use this procedure the printer must be connected to your t On your PC open a browser In the Location or Address bar type the printer IP address and press Enter Th
63. hel O TE aha dee noe oR A E te Mee naar 16 About the Icon Front Panel 0 0 ccc cece ence e ence enes 16 About Printer Languages resas naaa beta ede eens ood Eee dee teh oe eee eS 18 About ESim ZSim Auto Configuration 00 e cece eee eee eee eee 18 Set the Command Language from the Printer Web Page 0 19 Set the Command Language from the Main Menu 0 05 19 Mount the Printer ona Wall 0 0 ccc cee cc ee cee e eet e eee e eee e anes 20 PC23 Wall Mounting Template sorser arreta TNE RERE eens 22 PC43 Wall Mounting Template 0 cece eee eee 23 Printer Options and Accessories 00 cece cece cece cent nent reper 24 About the Battety Base cess vied waned E ad tke dey oe edd end openeee es 25 Battery Precautions sist dadence eine vie Sats OEA EE E EEE 26 Chatge the Battery 3 04 ack ink cea AN E ok hee subd e lee eet ated fede 27 Usethe Battery Base corir orea Oe8 ieee Be dede we eh ees 28 PC23 and PC43 Desktop Printer User Manual iii Contents 2 Set Up the Printer en est ee es 31 Adjust the Media Holders 0 0 ccc cece cnet teen eens 32 Load Media for Straight Through Printing 0 cee eee eee 34 Load Media for Cut Off Printing 0 n eens 40 Load Media for the Label Dispenser 0 cece cece nee 45 Load Ribbon iso ssarsnss miroir eddie eed ce es Pee eeu ea Se Dae Ge E AA EO ENE 50 Use External Media i oi ceccca
64. holders in the print mechanism Press the printhead onto the locator pins in the mechanism Tilt the printhead up into the printer lid and press it into place When the printhead is in the correct position the printhead latches snap into place on the sides of the printhead For a thermal transfer printer install the ribbon Close the printer lid until it snaps shut Print a test label PC23 and PC43 Desktop Printer User Manual Chapter 6 Maintain the Printer Clean the Platen Roller Follow this procedure to remove clean and replace the platen roller as part of standard maintenance for the printer Intermec recommends that you check the platen roller for debris and clean it each time you replace media 1 Turn the printer off and disconnect the power cord 2 Pull one or both of the printer latches toward the front of the printer and lift the printer lid 3 Remove the installed media 4 Press the roller latches apart and tilt them up PC23 and PC43 Desktop Printer User Manual 127 Chapter 6 Maintain the Printer 5 Pull the latches up to remove the platen roller from the printer 6 Remove any adhesive residue from the roller with a cotton swab moistened with isopropyl alcohol 7 Reverse Steps 4 and S to install the roller 8 Press the latches into the printer until they snap into place 9 Replace the media in the printer 10 Close the printer lid until it snaps shut Clean the Exterior of the Printer
65. icon interface the Wi Fi icon turns on to show that Wi Fi is enabled Wireless icon If you are not using a DHCP network follow the next procedure to manually assign network settings such as the printer IP address to a printer with the LCD interface Note If you are using an icon printer and you do not know the printer IP address you need to use Intermec PrintSet with a USB connection to a PC to configure wireless network settings for a non DHCP network 1 From the printer Ready screen press A The Main Menu appears f Programs rd Settings iT Tools 6 Wizards 2 Select Settings gt Communications gt Wireless 802 11 Wireless 802 11 General Security Network PC23 and PC43 Desktop Printer User Manual Chapter 3 Connect the Printer 3 Select General to configure these wireless network settings e Network Name SSID e Network Type e Roaming e Power Mode e Channel for Ad Hoc mode only e Hidden SSID Select Network to configure these settings e IP Assignment Method for IPv4 or IPv6 networks e IP address e Subnet mask and default router Select Security to configure all wireless network security settings Change settings as needed for your network 5 When you are finished save your changes The printer immediately attempts to connect to your network Configure Wi Fi Communications From the Printer Web Page Q py This section explains how to configure Wi Fi communicatio
66. in the Printer 130 PC23 and PC43 Desktop Printer User Manual A Specifications and Default Settings Appendix A Specifications and Default Settings Printer Specifications 132 PC23d Physical Specifications Dimensions Weight Power Supply Requirements Operating Temperature Storage Temperature Relative Humidity 17 7 cm x 12 5 cm x 21 5 cm 6 97 in x 4 92 in x 8 46 in 1 45 kg 3 20 lbs 100 240 VAC 50 60 Hz 60W 5 C to 40 C 41 F to 104 F 40 C to 60 C 40 F to 140 F 20 to 80 non condensing PC23d Print Speed Resolution and General Media Specifications Print Mode Print Speed variable Print Resolution Print Width Media Width Label Roll Diameter maximum Label Length minimum Gap Length Between Labels Black Mark Length Media Thickness Media Density Liner Opacity maximum Gap and Black Mark Sensor Direct thermal 203 dpi 50 to 200 mm sec 2 to 8 ips 300 dpi 50 to 150 mm sec 2 to 6 ips 203 dpi 8 dots mm 300 dpi 11 8 dots mm 203 dpi 56 mm 2 2 in max 300 dpi 54 mm 2 1 in max 15 to 60 mm 0 59 to 2 36 in 127 mm 5 in 6 35 mm 25 in 2 to 10 mm 0 08 to 0 39 in 3 to 10 mm 0 12 to 0 39 in centered between tickets 15 maximum reflectance 76 2 to 203 um 3 to 8 mil flexible wristbands up to 10 mils maximum 60 to 181 g m 76 TAPPI T425 Adjustable from left media edge to 4 5 mm right of center on LCD printers
67. installed as part of the printer firmware To upload or delete applications or resources from the printer web page the printer must be turned on and connected to your Wi Fi or Ethernet network 1 On your PC start a browser 2 In the Location or Address field type the printer IP address and press Enter The printer web page appears PC23 and PC43 Desktop Printer User Manual 105 Chapter 4 Configure the Printer 3 Click the Manage tab ntermec 3 PC43d PC43 0000000304 D om ranae Cs serves cona gt Applications Overview gt Fonts ia Applications 7 Images gt Label Formats A Fonts 18 gt Web Forms ka Images 4 J Me Label Formats 0 mm Web Forms 7 4 Inthe navigation list click the type of file you want to upload or delete Applications Fonts Images Label Formats or Web Forms The page for that type of file appears including a list of Resident Intermec supplied files of that type and a list of Customer Downloaded files of that type if any 5 To upload an application or file to the printer a Click Browse to locate your application or file b Double click the file to select it c Click Upload The application or file uploads to the printer To delete an application or file click the file name in the Customer Downloaded list and then click Delete The file is deleted 106 PC23 and PC43 Desktop Printer User Manual 5 Troubleshoot the Printer This section explains ho
68. inter User Manual 21 Chapter 1 About the Printers PC23 Wall Mounting Template Use this template to correctly locate wall mounting hardware for the PC23d printer 10 4 cm 4 1in PC23 Wall Mounting Template 22 PC23 and PC43 Desktop Printer User Manual Chapter 1 About the Printers PC43 Wall Mounting Template Use this template to correctly locate wall mounting hardware for the PC43d and PC43t printers 12 8 cm 5 0 in 10 4 cm 4 1 in loo PC43 Wall Mounting Template PC23 and PC43 Desktop Printer User Manual 23 Chapter 1 About the Printers Printer Options and Accessories 24 iy Note Some printer configurations do not support all accessories For more information contact your local Intermec representative Accessory 300 dpi Printhead USB to Serial Adapter USB to Parallel Adapter Ethernet Module Wi Fi Bluetooth Module Label Dispenser Module Cutter Module Cutter Tray Media Cover Lock Bracket Description Replaces the standard 203 dpi printhead USB to RS 232 adapter Connects to printer USB Host port and provides serial connectivity to a PC USB to IEEE 1284 adapter Connects to printer USB Host port and provides DB25 connectivity to a PC or other equipment RJ 45 adapter installs on back panel of printer and provides IEEE 802 3 Ethernet connection Supports 10BaseT and 100BaseTx Ethernet and Wi Fi Bluetooth modules can be installed at same time
69. k button Press to return to the previous menu or page Ready Fingerprint 01 04 2012 10 200 27 89 12 00 PC23 and PC43 Ready Screen optional Wi Fi Bluetooth module is installed The IP address appears ea Note Icons for Wi Fi and Bluetooth status appear only when the when the printer is connected to an Ethernet or wireless network By default the bottom of the screen shows the printer command language the IP address and the time and date You can customize the screen as necessary to show different kinds of information 8 PC23 and PC43 Desktop Printer User Manual Chapter 1 About the Printers The status bar at the top of the screen includes these information and status icons Information and Status Icon Descriptions Icon Description Printer Information icon Select this icon to view basic printer information Wi Fi Connection icon This icon appears when the Wi Fi Bluetooth module is installed in the printer and shows the strength of the Wi Fi connection Strong Good Weak a g 5 No signal ee Wi Fi is disabled Connectivity icon Blinks when data is moving through a wired or wireless connection to the printer Bluetooth icon This icon appears when the Wi Fi Bluetooth module is installed Bluetooth is enabled X Bluetooth is disabled View Basic Printer and Connection Information In the Ready screen use the control panel buttons to select an icon in the status bar at the t
70. le The printer supports multiple profiles that you can save and load at any time For example you can create one profile to use when you are printing on continuous label stock and a different profile to use when you are printing on label stock with gaps The following printer settings are not saved in a profile e IP address for either IPv4 or IPv6 networks e Media calibration settings for the label stop sensor e Remote port or remote host values for a remote computer which connects to the printer through raw TCP 102 PC23 and PC43 Desktop Printer User Manual Chapter 4 Configure the Printer Create or Load a Printer Profile This topic explains how to save the current settings as a printer profile and how to load a saved profile 1 2 3 From the Ready screen press Ea The Main Menu appears Select Tools gt Profiles The Profiles menu appears To save the current printer settings as a profile select Save In the Save Profile menu select Filename and enter a name for the profile of up to sixteen characters no spaces To load a saved profile select Load In the Load Profile menu select the profile to load Export or Upload Configuration Files After you save the printer configuration settings to a file you can export the file to a USB storage device and upload it to other printers 1 2 3 4 From the Ready screen press A The Main Menu appears Select Tools gt USB Menu Select Configuration To expor
71. low the printer 0 prints the media length plus 10 mm This value sets an additional amount of media to be printed Unit of measurement is defined in the Unit of Measurement parameter Range is 0 to 3200 Sets the sensitivity of the label taken sensor Range isO 0 to 14 Supported when the Cutter or Label Dispenser accessories are installed PC23 and PC43 Desktop Printer User Manual 149 Appendix A Specifications and Default Settings Print Quality Settings This section describes print quality settings To view these settings e From the printer Main Menu select Settings gt Printing gt Print Quality e From the printer web page click the Configure tab gt Printing gt Print Quality Setting Description Default Print Speed Sets how fast the printer prints labels The unit of measure is 100 defined in the Unit of Measure parameter Media Sensitivity Sets the level of sensitivity of the media to the printhead heat for Variable media and ribbon Darkness Sets the image darkness for media and ribbon Adjust this Variable parameter with the Media Sensitivity parameter Range is 1 to 100 Contrast Adjusts the blackness of the printing on the label in 2 increments 0 from 10 to 10 Serial Port Settings This section describes the serial port settings To view these settings e From the printer Main Menu select Settings gt Communications gt Serial gt COM1 e From the printer web page click the Configure ta
72. lt username is it admin and the default password is pass 116 PC23 and PC43 Desktop Printer User Manual Chapter 5 Troubleshoot the Printer 5 Click the Services tab gt Restore Defaults Intermec l Te Serer gt Image Buffer Restore Defaults gt Print Test Labels Restore Defaults Restore al defaults including C Network setings DFCP IP ri address et gt Send Printer Conania Uses fes Fommats papies fort et gt Reboot Printer ee gt Media Calibration gt Firmware Upgrade 6 Select the settings you want to restore e Check the Network settings check box to restore defaults for all network connections such as IP address and network name e Check the User files check box to erase all files you uploaded to the printer memory e Check the System Settings check box to restore defaults for system settings such as media width or maintenance alerts 7 Click Restore Defaults A confirming message appears 8 Click Yes to continue The printer restarts and the settings you selected are restored to default values Restore Defaults from the Main Menu This topic explains how to reset printer settings to their default values from the Main Menu You can choose to restore default network settings keep or delete user installed files and to restore all system settings like media type or serial port settings PC23 and PC43 Desktop Printer User Manual 117 Chapter 5 Troubleshoot the Printer 1 F
73. media or tag stock place the media behind the printer and feed the media into the printer through the external media feed slot External media feed slot Be sure you thread the media through the media holders or media guides as you would for media installed inside the printer Connect the Printer to Power Caution Use only the AC power adapter supplied with the printer The use of a power adapter not approved by Intermec voids the product warranty and may damage the printer 1 Connect the power adapter to the power port on the rear of the printer 2 Connect the power adapter to AC power When the adapter is connected to AC power the green LED in the adapter connector turns on and stays on 54 PC23 and PC43 Desktop Printer User Manual Chapter 2 Set Up the Printer 3 Press the power switch to turn the printer on As the printer starts up a progress bar appears on the LCD printer screen When the printer has finished starting up the Ready screen appears and the blue Ready to Work indicator turns on and stays on the icons turn on and then turn off one at a time on the icon panel When the printer has finished starting up the blue Ready to Work indicator turns on and stays on Ifa condition occurs that will prevent printing the Ready to Work light blinks Use the Setup Wizard This section explains how to use the Setup Wizard to configure the LCD printer You must configure the printer this way after tur
74. ms click Network Services 7 Change settings by typing in the fields or by selecting an item from a list 8 To save your changes click Save To reset all values and options on the page to the default settings click Default Settings View the Configuration Summary Note To view the configuration summary from the printer web page the printer must be turned on and connected to your Wi Fi or Ethernet network 1 On your desktop PC start a browser 2 In the Location or Address bar type the printer IP address and then press Enter The printer web page appears 3 Click the Configure tab PC23 and PC43 Desktop Printer User Manual 101 Chapter 4 Configure the Printer 4 Click Configuration Summary The configuration summary appears Note This may take several minutes depending on the options in your printer and your network connection fioru 2 PC43d PC43 0000000304 a gt Communications Configuration Summary gt Printi sas Communications gt System Settings Serial comi gt Alerts Baud Rate 115200 Data Bits gt Pany None Stop Bits 1 Fow Control gt Network Services Disable Disable Oxseble XON XOFF From Dsetile New Line Character CR LF Ethernet mPa TP Assignment Method DHCP IP Address 10 200 27 89 Subnet Mask 255 255 255 0 About Printer Profiles After you change printer default settings to meet your needs you can save those settings as a printer profi
75. n and statistics on the printer hardware and firmware This information can be useful when you contact Intermec Product Support for assistance or troubleshooting Note The printer must be connected to an Ethernet or wireless network to view system information in the printer web page PC23 and PC43 Desktop Printer User Manual 109 Chapter 5 Troubleshoot the Printer Intermec PC43d PC43 0000000304 System Information gt Odometer Summary gt Statistics Printer gt XML Printing Log Printer Serial Number 50000000304 Firmware Command Language Fingerprint Firmware Version K10 01 005654 Installed Options Ma gic i Part Number A000000000000001 Serial Number 50000000304 Ethernet Part Number Serial Number USB Device Part Number Serial Number Thermal Printhead Part Number Serial Number System Information Tab in Printer Web Pages View Printer Statistics If your printer is connected to an Ethernet or Wi Fi network you can view printer statistics in the printer web page 1 On your PC open a browser 2 In the Location or Address bar type the printer IP address and press Enter The printer web page appears 3 Click the System Information tab 4 Click Statistics 5 Click a category to see more information For example click Print Statistics to see the number of labels printed and odometer values 110 PC23 and PC43 Desktop Printer User Manual Statistic System inform
76. n mount the printers vertically on a wall or other surface The printer must be mounted so the media output slot faces down Use the following guidelines for selecting a mounting location Choose a location within 1 5 m 5 ft of an electrical outlet Choose appropriate mounting hardware not supplied for the mounting surface The mounting hardware must provide at least 6 mm 0 25 in of clearance between the mounting surface and the bottom of the screw head The screw head width should be 6 to 8 mm 0 24 to 0 33 in Intermec recommends that you use pan head or flathead screws with appropriate anchors for drywall or for cement concrete block or plasterboard walls Use wood screws only for wooden surfaces and ensure the screw is long enough to be sunk toa depth of at least 12 5 mm 0 5 in Be sure that the mounting surface can safely support the weight of the printer 1 Choose the appropriate wall mount template for your printer and use the template to locate and drill holes in the mounting surface Note For mounting to wood surfaces use a drill of 5 to 8 mm 0 2 to og 0 3 in or as appropriate for your mounting hardware PC23 and PC43 Desktop Printer User Manual Chapter 1 About the Printers 2 Install the mounting hardware If you need to use anchors install them first 3 Place the printer mounting holes on the mounting hardware and slide the printer down to lock it in place PC23 and PC43 Desktop Pr
77. nd press Enter The printer web page appears 3 Click Login in the upper right corner of the screen The Login page appears 4 Type your Username and Password in the entry fields and then click Login 5 Click the Configure tab gt Alerts Intermec PC43d PC43 0000000304 Communications Error gt Printing gt System Settings Alerts Error Warning Information Out of Media Status Esate v Delay Repeat Delay Unt Occurrences Message gt Network Services Printer in Pause Mode Status Desabic ae Delay Repeat Delay Unit Message Printer in Menu Mode Status Dasti v Delay Repeat Delay Unit Message Application Break 6 Click Error to configure error alerts Click Warning to configure warning alerts Click Information to configure information alerts PC23 and PC43 Desktop Printer User Manual 113 Chapter 5 Troubleshoot the Printer 7 Change alert settings as necessary When you are finished click Save To restore default settings for all alerts on the page click Default Settings Maintenance and Error Alert Messages Use these tables to understand and troubleshoot some common error alerts you may receive and how to fix them 114 Message Label Not Taken Printhead Lifted Out of Ribbon Out of Media Ribbon Low Media Low Ribbon Installed Printer in Pause Mode Printer in Menu Mode Application Break Print Job Complete Odom
78. nd 2 Validate Certificate PAC Acquire PAC Fast Roaming CCKM Mixed Mode Group TKIP Supplicant State This section describes media settings for the printer To view these settings e From the printer Main Menu select Settings gt Printing gt Media e From the printer web page click the Configure tab gt Printing gt Media Note If you are using an icon printer that is not on a network you need to use PrintSet through a USB connection to configure media settings PC23 and PC43 Desktop Printer User Manual 63 Chapter 2 Set Up the Printer Setting Description Default Media Type Selects the type of media that is loadedin Media With the printer Gaps Print Method Selects the method of printing that the Ribbon TTR printer is using for thermal transfer printers or No Ribbon DT for direct thermal printers Media Width Sets the width of the printable area Variable measured from the media margin X across the printhead Unit of measurement is defined in the Unit of Measure parameter L J lt Media width mo UDI anann INT INTERMEC 6001 36th Ave W Everett WA 98203 64 PC23 and PC43 Desktop Printer User Manual Setting Media Length Media Margin X PC23 and PC43 Desktop Printer User Manual Chapter 2 Set Up the Printer Default Variable Description Sets the length of the printable area measured from one edge of the label to the edge tha
79. nd can easily be damaged _ Turn the printer off and disconnect the printer from power Open the printer and remove the media and ribbon if installed Insert most of the cleaning card under the printhead and then lower the printhead Pull out the cleaning card and raise the printhead Wait for approximately 30 seconds to allow the cleaning fluid to dissolve the residue Repeat Steps 3 through 5 if necessary 7 Ifnecessary clean residue from the platen roller or tear bar with a 9 cotton swab moistened with isopropyl alcohol Once the parts are dry replace the media and ribbon in the printer Close the printer reconnect power and turn on the printer Replace the Printhead 124 _ Turn off the printer and disconnect the power cord Pull one or both of the printer latches toward the front of the printer and lift the printer lid For a thermal transfer printer remove the ribbon PC23 and PC43 Desktop Printer User Manual Chapter 6 Maintain the Printer 3 Press the printhead latches apart until the printhead slides forward PC23 and PC43 Desktop Printer User Manual 125 Chapter 6 Maintain the Printer 5 Disconnect the cable from the printhead and remove the printhead from the printer i Caution Do not touch the printhead surface area 6 7 8 9 10 11 12 126 Connect the ribbon cable to the new printhead Slide the printhead into the
80. ng message briefly appears to confirm that your changes have been saved Press to return to the previous screen If you made changes without saving them you are prompted to save your changes e Select Yes to save your changes and return to the previous screen e Select No to abandon your changes and return to the previous screen e Select Cancel to abandon your changes and remain on the current screen PC23 and PC43 Desktop Printer User Manual Chapter 1 About the Printers About the Onscreen Keypads When you are changing settings you may need to use the alphanumeric or numeric keypads on the screen Password Ble latelt loth itis x i mjnfolplalr s fe it July wx ly z Ee gt i Alphanumeric Keypad Alphabetic Characters Password hae M2 3 4 5 617 8 910 OBRDEBONE lt S e l gt E Alphanumeric Keypad Numeric Characters and Punctuation Password 1718 0 Es FERED EDED mete E Numeric Keypad PC23 and PC43 Desktop Printer User Manual 13 Chapter 1 About the Printers For either keypad e Press A v lt or gt to select a character and then press 5 to enter that character e Press to delete the last character you entered For the alphanumeric keypad only e Select 123 or ABC and then press Bo toggle between the alphabetic and numeric keys e Inthe alphabetic keypad select B and then press Bro toggle between uppercase and lowercase letters
81. ning it on for the first time after upgrading the firmware or after resetting all defaults 1 Connect the printer to power and press the Power switch When the printer is ready the Setup Wizard starts 2 Select the settings you want from the menus in the Setup Wizard Use A or v to select different items in a list If the item you selected requires you to select an option from a preset list press lt or gt to scroll through the list items Press to select a highlighted item Select and press WB to continue to the next screen Print Print Quality Labels from the Main Menu You can print a wide variety of quality test labels to verify print and media settings and print quality 1 In the Ready screen press A The Main Menu appears 2 Press w to select Tools and then press E The Tools menu appears with Test Labels selected PC23 and PC43 Desktop Printer User Manual 55 Chapter 2 Set Up the Printer 3 Press The Test Labels menu appears iT Print Quality Resources Printer Information Printer Settings 4 Press w to select a type of test label and then press B A list of available labels appears 5 Press I The test label prints Print Quality Labels Print Quality Labels Label Description Chess 56 PC23 and PC43 Desktop Printer User Manual Chapter 2 Set Up the Printer Print Quality Labels continued Label Description Diamond Pitch Pyramid P
82. ns from the printer web page Note If you are not using a DHCP network and you do not know the printer IP address you must configure Wi Fi settings using Intermec PrintSet with a USB connection or by sending commands through a serial connection Note To configure the printer from the web page the printer must be turned on and connected to your Wi Fi or Ethernet network 1 In the Ready screen note the printer IP address For an icon printer you need to obtain the printer IP address 2 On your desktop PC start a browser 3 Type the printer IP address in the Location or Address bar and press Enter The printer web page appears PC23 and PC43 Desktop Printer User Manual 77 Chapter 3 Connect the Printer 4 Press Enter 5 Click Login in the upper right corner of the screen The Login page appears a Type your Username and Password and then click Login The default username is it admin and the default password is pass 7 Click the Configure tab The Configuration Summary page appears 8 Click Communications gt Wireless 802 11 The Wireless 802 11 page appears pa GD c43t Pc43 0000000412 eed GE one roe tet aitonintroamn savon ccomt Communications Wireless 802 11 i Serial Wireless 802 11 Ganora Bluetooth gt Printing a k he gt System Settings eae gt Alerts gt Network Services 9 Change settings as needed or click Default Settings to restore all default Wireless 8
83. nter volume Off PC23 and PC43 Desktop Printer User Manual 141 Appendix A Specifications and Default Settings Error Information and Warning Alert Settings This section describes error information and warning alerts and settings To view these settings e From the printer web page click the Configure tab gt Alerts gt Error Warning or Information Note These alert settings cannot be configured from the printer Main Menu py Alert settings apply to each of the error information or warning alerts and are configured individually by alert Alert Setting Descriptions Setting Description Status Determines if an alert is sent out for a specific printer event Delay Repeat Sets how often the alert is sent out for a specific printer event Range is 1 to 65535 Delay Unit Selects the unit of measure that determines how often the alert is sent out Message Sets the message that is sent out with each alert for a specific printer event Error Alert Default Settings Delay Error Alert Status Repeat Delay Unit Message Out of Media Enable 1 Occurrences Error Out of media Out of Ribbon Enable 1 Occurrences Error Out of ribbon Printer in Pause Mode Disable 1 Occurrences Printer in pause mode Printer in Menu Mode Disable 1 Occurrences Printer in menu mode Application Break Disable 1 Occurrences Error Application Break RFID Not Installed Disable 1 Occurrences Error RFID not installed Printhead Lifted Enable 1 Occurrenc
84. o Serial adapter connect the adapter cable to the serial port on your PC Continue with the next step For a USB to Parallel adapter connect the adapter cable to the parallel port on your PC The printer is ready to communicate with your PC 3 Ifyou are using an LCD printer from the printer Main Menu select Settings gt Communications gt Serial and change settings as necessaty If you are using an icon printer you need to configure settings through an application such as Intermec PrintSet Serial Port Settings This section describes the serial port settings To view these settings e From the printer Main Menu select Settings gt Communications gt Serial gt COM1 e From the printer web page click the Configure tab gt Communications gt Serial Note These settings are not accessible unless the printer has a serial on connection to a PC PC23 and PC43 Desktop Printer User Manual 71 Chapter 3 Connect the Printer Setting Baud Rate Data Bits Parity Stop Bits Hardware ENQ ACK XON XOFF To XON XOFF From New Line Character 72 Default 115200 Description Transmission speed in bits per second bps for the serial port Number of bits that define a character or 8 byte Specifies how the printer checks the None integrity of the transmitted data Number of bits sent at the end of every 1 character to allow the receiving signal hardware to detect the end of a character and to resynch
85. op of the screen to view printer or connection information PC23 and PC43 Desktop Printer User Manual 9 Chapter 1 About the Printers 1 Press any arrow key to select the one of the icons in the status bar at the top of the Ready screen Printer information icon selected Status bar fatermec Ready Fingerprint 01 04 2012 10 200 27 89 12 00 2 Press B A list of basic printer or connection information appears Printing Printer Configuration Number A0000000000000002 Printer Serial Number 0000000411 Product Name 3 Press v or A to scroll through the list Optional Press or gt to view information for one of the other icons 4 Press or to return to the Ready screen 10 PC23 and PC43 Desktop Printer User Manual Chapter 1 About the Printers About the Main Menu In the printer Ready screen press A to view the Main Menu f Programs amp Settings iT Tools 6 Wizards Press v and a to highlight Main Menu items and then press Bio select that item e Select Programs to see a list of programs installed on the printer This list includes utility programs provided by Intermec as part of the printer firmware and programs you have installed on the printer The Programs item appears in the Main Menu only if the printer is using Fingerprint or Direct Protocol as the command language e Select Settings to view and change printer settings e Select Tools to print test labels manage
86. opyright c 1997 Eric S Raymond Copyright C 1991 1998 Thomas G Lane Copyright 2006 Richard Wilson lt richard wilson netsurf browser org gt Copyright 2008 Sean Fox lt dyntryx gmail com gt Copyright c 1998 2009 Glenn Randers Pehrson 166 Link to Source Code http www racoon2 wide ad jp w http ipsec tools sourceforge net hetp www net snmp org hetp www enlightenment org hetp www libexpat org hetp www columbia edu kermit http giflib sourceforge net hetp www ijg org hetp www netsurf browser org projects libnsbmp http www libpng org pub png libpng html PC23 and PC43 Desktop Printer User Manual Copyright or License Text Link to Source Code Copyright c 1998 2007 The OpenSSL hetp www openssLorg Project C 1995 2004 Jean loup Gailly and Mark hetp zlib net Adler Copyright c 2003 2009 Jouni Malinen lt j w1 fi gt and contributors This software is provided by all copyright holders as is and any express or implied warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose are disclaimed In no event shall any copyright holder or contributors be liable for any direct indirect incidental special exemplary or consequential damages including but not limited to procurement of substitute goods or services loss of use data or profits or business interruption however caused and on any theo
87. ountries Bluetooth is a trademark of Bluetooth SIG Inc U S A fi PC23 and PC43 Desktop Printer User Manual Contents Contents Before YOu Begin ited aa ety Santas Mh Satis te Uta Matus Sele ee i oo Me te ate ix Safety Information ys tes 64 0 595 528 cae cliche este eel na he hay a aes baits ix Safety Precautions ei ease a4 ook Ged where a tne BN oe ANE ANE ok Cee eae ix Global Services and SUPPORT arpan r E eect eee as x Who Should Read This Manual 0 0c c ccc cece cc eee eee eens xi Related Doc mentS ie sates cis et roae doen ds wot erindtererecea oth beat ela are ARAE EEN xii Patent Information caei hose dean oe ies Bee oe oe ite Soe le eho bees es xii 1 About the Printers 0 00 1 Abo tthePCZ3and PCAS 6 essen acicetiemmpanpd cing dhe ca a aa aa aaa a fetuses 2 Printer Features ducerea n ea r a e aed a a A eta ee bd 3 About the Ready to Work Indicator 00 cece cece eens 6 About the LCD Interface 0 occ ccc ccc cee cc eect eee e een e seen eees 7 About the Ready Screen aortada sara Ero Gi ee eth tao Bete 8 View Basic Printer and Connection Information 0 9 About the Main Menus Je ereere ccc ccc cee cece cee eee e eee e ene eeenees 11 Navigate in the Main Ment siseses Au EEEE Er eee eee 11 About the Onscreen Keypads 00 00 e cece eee eee 13 About the Printer Wizards 0 0c ccc cee ccc eee eee cee e eee n eee ences 14 WS WAZA is 5 are S
88. pecifications and Default Settings 134 PC43t Physical Specifications Dimensions Weight Power Supply Requirements Operating Temperature Storage Temperature Relative Humidity 18 2 cm x 21 1 cm x 28 1 cm 7 17 in x 8 31 in x 11 06 in 2 70 kg 5 95 Ibs 100 240 VAC 50 60 Hz 60W 5 C to 40 C 41 F to 104 F 40 C to 60 C 40 F to 140 F 20 to 80 non condensing PC43t Print Speed Resolution and General Media Specifications Print Mode Print Speed variable Print Resolution Print Width Media Width Label Roll Diameter maximum Label Length minimum Gap Length Between Labels Black Mark Length Media Thickness Media Density Liner Opacity maximum Ribbon Width Ribbon Roll Diameter maximum Ribbon Core I D Ribbon Core Length Thermal transfer or direct thermal 203 dpi 50 to 200 mm sec 2 to 8 ips 300 dpi 50 to 150 mm sec 2 to 6 ips 203 dpi 8 dots mm 300 dpi 11 8 dots mm 203 dpi 104 mm 4 09 in max 300 dpi 106 mm 4 17 in max 19 05 to 118 mm 0 75 to 4 65 in 127 mm 5 in 6 35 mm 25 in 2 to 10 mm 0 08 to 0 39 in 3 to 10 mm 0 12 to 0 39 in centered between tickets 15 maximum reflectance 76 2 to 203 um 3 to 8 mil 60 to 181 g m 76 TAPPI T425 25 4 to 110 mm 1 to 4 33 in 68 mm 2 68 in 12 7 mm or 25 4 mm 0 5 or 1 in 110 mm 4 33 in notched PC23 and PC43 Desktop Printer User Manual Appendix A Specifications an
89. printer and install the drivers If you do not have access to the PrinterCompanion CD but you still need to install driver software follow this procedure to download InterDriver from the Intermec website and install the drivers 1 Open a web browser and go to www intermec com 2 Select Support gt Downloads 3 Select these items a Inthe Product Category list select Printers b Inthe Product Family list select Printer Software c Inthe Product list select InterDriver and then click Submit 4 Inthe InterDriver downloads page click InterDriver Windows ver X XX If a Security Warning dialog box appears click Run 5 Select I accept the terms in the license agreement and then click Next twice PC23 and PC43 Desktop Printer User Manual Chapter 3 Connect the Printer 6 Clear the Read installation instructions check box and then click Finish If a User Account control dialog box appears click Yes to continue InterDriver extracts the installation files to C Intermec InterDriver7 on your PC and starts InterDriver Wizard 7 Make sure that Install printer drivers is selected and then click Next 8 Make sure that Install a driver for a Plug and Play printer is selected 9 Select your printer model from the list and then click Next Be sure you select the correct printhead size 203 or 300 dpi 10 Optional Type a new Printer Name to change the default printer name You can also select Use this printer as the default prin
90. r both of the printer latches forward and lift the printer lid 3 Turn the printer on PC23 and PC43 Desktop Printer User Manual 115 Chapter 5 Troubleshoot the Printer 4 Foran icon printer watch the icon panel When the bottom row of icons turns off press and hold 6 and release MJ when the Ready to Work indicator begins flashing For an LCD printer watch the startup progress bar When the bar is halfway across the screen press and hold Ga and release when the first screen of the Startup Wizard appears 5 Close the printer lid The defaults are restored For an LCD printer follow the instructions in the Startup Wizard Restore Defaults from the Printer Web Page If the printer is connected to an Ethernet or wireless network you can restore default settings from the printer web page 1 On your desktop PC start a web browser 2 Inthe address field type the printer IP address and then press Enter The printer web page appears Intermec PC43d PC43 0000000304 a we Communications Ready wo Serial 115200 S None 1 J sS Ethernet 10 200 27 89 Installed Options Option Part Number Serial Number Main Logic Board A000000000000001 50000000304 Ethernet Serial Port USB Device Thermal Printhead Front Panel 3 Click login in the upper right corner of the screen The Login page appears 4 Type your Username and Password in the entry fields and then click Login The defau
91. r to automatically assign IP addresses to devices in your network you must set a static IP address and other network information manually Continue with the next step PC23 and PC43 Desktop Printer User Manual 73 Chapter 3 Connect the Printer 2 For anon DHCP network using a static IP address e Foran LCD printer from the Main Menu select Settings gt Communications gt Ethernet and change the settings as needed e Foran icon printer configure the Ethernet settings through PrintSet Ethernet Settings This section describes the Ethernet IPv4 and IPv6 settings To view 74 these settings e From the printer Main Menu select Settings gt Communications gt Ethernet e From the printer web page click the Configure tab gt Communications gt Ethernet Setting IPv4 IP Assignment Method IPv4 IP Address Subnet Mask Default Router DHCP Response IPv6 IP Assignment Method IPv6 IP Address Description Default Specifies how the printer obtains an IP DHCP address Specifies the unique network level address 0 0 0 0 that is assigned to each device in a TCP IP network IPv4 Specifies a number that defines the range of 0 0 0 0 IP addresses that can be used in a TCP IP network Specifies the IP address of a router thatis 0 0 0 0 used when a device sends a packet to another subnet or to an unknown destination Specifies if the printer receives DHCP Broadcast responses b
92. r wireless network and using the printer web page connecting to the printer through a USB connection and using PrintSet PC23 and PC43 Desktop Printer User Manual Chapter 5 Troubleshoot the Printer Upgrade Firmware from the Printer Web Page You can upgrade the printer firmware from the printer web page To configure the printer from the web page the printer must be turned on and connected to your Wi Fi or Ethernet network On your PC open a browser 2 In the Location or Address field type the printer IP address and press Enter The printer web page appears 3 Click Login in the upper right corner of the screen The Login page appears 4 Type your Username and Password in the text fields and click Login 5 Click the Services tab and then select Firmware Upgrade The Firmware Upgrade screen appears showing the current firmware version 6 Click Browse to locate the upgrade file select it and then click Open 7 Click Upgrade The printer web page shows that it is upgrading firmware on your printer Upgrade Firmware with a USB Storage Device This procedure explains how to upgrade the printer firmware using a USB storage device Note For best results Intermec recommends using a USB storage device that contains no other files 1 Download the printer firmware from the Intermec website 2 Copy the firmware upgrade file typically in bin format to the root of a USB storage device 3 Insert the USB s
93. re parameter Range is 0 to 4294967295 Sets the length of media in meters that the printer prints before 0 the Odometer Printer alert is sent Unit of measurement is defined in the Unit of Measure parameter Range is 0 to 4294967295 Sets the length of media in meters that the printer prints before 0 the Replace Printhead alert is sent if this alert is configured Unit of measurement is defined in the Unit of Measure parameter Range is 0 to 4294967295 Sets the length of media in meters that the printer prints before 0 the Clean Printhead alert is sent if this alert is configured Unit of measurement is defined in the Unit of Measure parameter Range is 0 to 4294967295 Sets the number of faulty dots on the printhead before the Faulty 0 Dot alert is sent if this alert is configured Range is 0 to 4294967295 Sets the minimum diameter of the ribbon roll before the Ribbon 0 Low alert is sent if this alert is configured Range is 0 to 200 mm PC23 and PC43 Desktop Printer User Manual 153 Appendix A Specifications and Default Settings Wireless 802 11 General Settings Setting Network Name SSID Network Type Roaming Power Mode Channel Hidden SSID 154 This section describes the 802 11 general settings To view these settings e From the printer Main Menu select Settings gt Communications gt Wireless 802 11 gt General e From the printer web page click the Configure tab gt Communic
94. re You Begin Web Support Visit the Intermec website at www intermec com to download our current manuals in PDF Visit the Intermec technical knowledge base Knowledge Central at www intermec com and click Support gt Knowledge Central to review technical information or to request technical support for your Intermec product Send Feedback Your feedback is crucial to the continual improvement of our documentation To provide feedback about this manual please contact the Intermec Technical Communications department directly at TechnicalCommunications intermec com Telephone Support In the U S A and Canada call 1 800 755 5505 Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click About Us gt Contact Us Who Should Read This Manual This user manual is for the person who is responsible for installing configuring operating and maintaining the PC23 and PC43 printers This document provides you with information about the features of the printer and how to install configure operate maintain and troubleshoot it Before you work with the printer you should be familiar with your printer command language and general printing setup If you are going to use the printer in a network you should be familiar with your network and general networking terms such as IP address PC23 and PC43 Desktop Printer User Manual xi Before You B
95. reset value Warning Replace printhead Warning Clean printhead Warning Faulty dot is detected Error alerts are sent when a condition occurs that prevents the printer from printing such as running out of media These alerts include Out of Media Out of Ribbon Printer in Pause Mode Printer in Menu Mode Application Break 143 Appendix A Specifications and Default Settings RFID Not Installed Printhead Lifted Printhead Not Detected Motor Too Hot Power Supply Too Hot Information Alerts Information alerts are sent when a print job is started or completed or when the printer is rebooting These alerts include Warning Alerts Print Job Complete Printer is Rebooting Started Sent when a print job has begun Warning alerts are sent when the printer may need attention shortly such as when the printhead needs maintenance or when the odometer has reached a present value A warning alert is also sent when the printer firmware is being upgraded Warning alerts include 144 Ribbon Installed Sent when the printer is set for direct thermal printing but has ribbon installed for thermal transfer printing Ribbon Low Upgrading Firmware Odometer User Resettable Odometer Printer Replace Printhead Clean Printhead Faulty Dot Sent when a faulty dot is detected in the printhead which can lead to lower print quality PC23 and PC43 Desktop Printer User Manual Appendix A Specifications and Def
96. rom the Ready screen press A The Main Menu appears 2 Select Tools gt Restore Defaults The Restore Defaults menu appears with all items in the list selected by default Ifyou continue without changing anything the current network and system settings will be restored to default values and any files or programs you uploaded to the printer will be erased from the printer memory To restore all default settings continue with the next step You can also change the settings that are restored as follows e To keep the current network settings clear the Network settings check box e Tokeepall applications fonts and other files you have installed on the printer clear the User files check box e To keep all current system settings clear the System Settings check box Select and press B confirming message appears 5 To continue press B The default settings are restored and the printer restarts When the printer finishes starting up the Setup Wizard begins Follow the instructions to complete the Wizard To return to the Main Menu without restoring any defaults select No To return to the Restore Defaults list without restoring any defaults select Cancel About Firmware Upgrades 118 Intermec periodically offers firmware upgrades for the printer You can upgrade the firmware by copying the firmware to a USB storage device and inserting the device into the printer connecting to the printer through your Ethernet o
97. ronize with the character stream Specifies if hardware flow control Disable RTS CTS is used to manage the rate of data transmission between the device and the host Specifies if software flow control Disable ENQ ACK is used to manage the rate of data transmission between the device and the host Specifies if software flow control Disable XON XOFF is used to manage the rate of data transmission to the host Specifies if software flow control Disable XON XOFF is used to manage the rate of data transmission from the host Defines the characters that the printer echoes to the host to indicate that it has moved to a new line CR LF PC23 and PC43 Desktop Printer User Manual Chapter 3 Connect the Printer Connect the Printer to an Ethernet Network After you install the optional Ethernet module in the printer you can connect it to your wired network For information on installing this accessory see the PC23d PC43d and PC43t Ethernet Module Installation Instructions 1 Connect an Ethernet cable to the Ethernet port on the rear of the printer and to your network Ethernet port If your network uses a DHCP server to assign IP addresses the IP address appears in the lower left corner of the screen after the printer connects to the network e Foran icon printer connect to the printer using PrintSet and print a configuration label The label includes the IP address If you are not using a DHCP serve
98. ry of liability whether in contract strict liability or tort including negligence or otherwise arising in any way out of the use of this software even if advised of the possiblity of such damage PC23 and PC43 Desktop Printer User Manual 167 batermec Worldwide Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2012 Intermec Technologies Corporation All rights reserved PC23 and PC43 Desktop Printer User Manual P N 935 044 001
99. s Note To view the printer web page the printer must be turned on and connected to your Wi Fi or Ethernet network PC23 and PC43 Desktop Printer User Manual 95 Chapter 4 Configure the Printer 1 On your PC open a browser 2 Inthe Location or Address bar type the printer IP address and press Enter The printer web page appears Communications wo Serial 115200 8 None 1 J aS Ethernet 10 200 27 89 Installed Options USB Device Thermal Printhead Front Panel View Printer Statistics If your printer is connected to an Ethernet or Wi Fi network you can view printer statistics in the printer web page 1 On your PC open a browser 2 Inthe Location or Address bar type the printer IP address and press Enter The printer web page appears 3 Click the System Information tab 4 Click Statistics 5 Click a category to see more information For example click Print Statistics to see the number of labels printed and odometer values 96 PC23 and PC43 Desktop Printer User Manual Chapter 4 Configure the Printer Statistic Description System information Printer uptime and CPU usage firmware and kernel versions printer configuration and serial numbers flash and RAM memory information Print Statistics Total labels printed RFID tag success rate odometer values total distance printed printer and current printhead Supply Printhead media an
100. s 1 to 14 Determines if the radio is allowed to look for SSIDs that have been hidden to prevent unauthorized devices from connecting to the wireless network Wireless 802 11 Network Settings This section describes the 802 11 IPv4 and IPv6 settings To view these settings Default INTERMEC Infrastructure Off Constant Awake Disable e From the printer Main Menu select Settings gt Communications gt Wireless 802 11 gt Network gt IPv4 or IPv6 e From the printer web page click the Configure tab gt Communications gt Wireless 802 11 PC23 and PC43 Desktop Printer User Manual 79 Chapter 3 Connect the Printer Setting IPv4 IP Assignment Method IPv4 IP Address Subnet Mask Default Router DHCP Response IPv6 IP Assignment Method IPv6 IP Address Description Default Sets how the printer obtains an IP DHCP address for IPv4 networks Sets the unique network level address 0 0 0 0 that is assigned to each device in an IPv4 network Sets a number that defines the range of 0 0 0 0 IP addresses that can be used in an IPv4 network Sets the IP address ofarouterthatis 0 0 0 0 used when a device sends a packet to another subnet or to an unknown destination Sets if the printer receives DHCP Broadcast responses by broadcast or unicast Sets how the printer obtains an IP Automatic address for IPv6 networks Sets the unique network level address Automatic that is
101. scover Passkey Reserve Chapter 3 Description Selects the level of security that is used when pairing devices to the printer If you select Authentication you must enter a passkey If you select Auth Encrypt you must enter a passkey and traffic is encrypted Sets the name that identifies the printer in the Bluetooth network Maximum length is 16 characters Determines if other Bluetooth devices can detect the printer Sets the passkey that is used when pairing Bluetooth devices to the printer Range is 1 to 16 characters case sensitive Determines if the printer is exclusively reserved for one Bluetooth device The first Bluetooth device that connects with the printer locks out any other connection attempts About USB Devices You can use these USB devices with the printer Connect the Printer Default Disable Printer model number and serial number For example PC43 0000000411 Enable None Disable e Useastandard USB keyboard to send Fingerprint printer language commands directly to the printer e Use Intermec USB bar code scanners for data input with a Fingerprint application or other custom application The printer also supports other USB scanners that use a generic keyboard driver e Use a USB storage device to load applications configuration files fonts and images into the printer memory or to perform firmware upgrades You can also save configuration files to a USB storage d
102. select Settings and press E The Settings menu appears with Communications selected Communications Printing System Settings Network Services Setting Type Description Communications All communications and network settings Serial appears when using serial connection to PC Ethernet appears when Ethernet module is installed Wireless 802 11 appears when Wi Fi Bluetooth module is installed Bluetooth appears when Wi Fi Bluetooth module is installed PC23 and PC43 Desktop Printer User Manual Chapter 4 Configure the Printer Setting Type Description Printing Configuration settings for media such as media width and length print quality and performance System Settings Global system settings including printer name location and contact information display and keyboard input languages date and time unit of measure audio volume and printer command language Display settings including brightness time and date format menu access permissions and screen timeout Enable and disable Wi Fi Bluetooth or virtual COM port communicatioms Enable and disable services including Intermec SmartSystems FTP Telnet and others Set maintenance alert values for the printer odometer and other alerts Network Services Enable or disable network services including Intermec SmartSystems the web or email servers and others 2 Press wv or A to change the selected menu item and then press tas to see rela
103. sitive Determines if the printer is exclusively reserved for Disable one Bluetooth device The first Bluetooth device that connects with the printer locks out any other connection attempts PC23 and PC43 Desktop Printer User Manual Appendix A Specifications and Default Settings Display and Audio Settings Setting Brightness Idle Information Time Format Date Format Menu Access PIN Screen Timeout Feed Key Access Volume This section describes display and audio settings for the printer To view these settings e From the printer Main Menu select Settings gt System Settings gt Display e From the printer web page click the Configure tab gt System Settings gt Display or Audio Description Default Selects the brightness of the printer screen Medium Selects the information that appears on the printer screen IPv4 address when it is in Idle mode Selects the format used to display time on the printer 24 Hour Selects the format used to display date on the printer dd mm yyyy Determines if the Menu button on the printer web page is Enable accessible Sets the password that allows access to the Menu buttonon 1234 the printer web page if the Menu Access parameter is set to Enable With PIN Range is 4 to 16 characters Selects how long the printer screen stays on before the screen Disable saver starts Determines if the Feed button on the printer keypad is Enable enabled or disabled Sets the pri
104. t Protocol Transport Control Protocol Wireless 802 11 Name Description Amount in bytes of total currently used and free RAM Appears when optional RFID module is installed Length of media in meters printed by this printer since first startup Name part number and serial number of hardware installed in this printer For hardware devices with serial numbers lists any devices that were installed and replaced MAC address of installed Ethernet module Font name PC23 and PC43 Desktop Printer User Manual Type Barcode Information Image Information PC23 and PC43 Desktop Printer User Manual Type Location Size bytes Name Type Name Type Location Size bytes Chapter 4 Configure the Printer Description Type of font bitmap or TrueType Installation location resident as part of firmware or user installed Font file size in bytes Name of symbology Type of symbology 1D or 2D Name of image file Type of image Installation location resident as part of firmware or user installed Image file size in bytes 99 Chapter 4 Configure the Printer Configure the Printer From the Web Page Note To configure the printer from its web page the printer must be turned on and connected to your Wi Fi or Ethernet network 1 On your desktop PC start a browser 2 In the Location or Address bar type the printer IP address and then press
105. t Settings Localization Fonts e Simplified Chinese optional e Traditional Chinese optional e Cyrillic e Korean Optional e Latin e Greek Turkish e Hebrew e Arabic e Baltic e Baltic Rim e Vietnamese e Thai Supported Bar Code Symbologies 1D bar code symbologies e Codabar e Code 11 e Code 39 e Code 39 full ASCII e Code 39 with checksum e Code 93 e Code 128 e Code 128 Subset A e Code 128 Subset B e Code 128 Subset C e Code 128 UCC e DUN 14 16 PC23 and PC43 Desktop Printer User Manual 137 Appendix A Specifications and Default Settings e EAN e EAN 8 e EAN 13 e EAN 128 e EAN 128 subset A e EAN 128 Subset B e EAN 128 Subset C e HIBC 39 e HIBC 128 e Industrial 2 of 5 e Industrial 2 of 5 with checksum Interleaved 2 of 5 Interleaved 2 of 5 with checksum Interleaved 2 of 5 IATA e ISBT 128 e Matrix 2 of 5 e Straight 2 of 5 e UPC e UPC A e UPC D1 e UPC D2 e UPC D3 e UPC D4 e UPC D5 e UPC E e UPC Shipping container Code Add on bar code symbologies e Add on 2 e Add on 5 138 PC23 and PC43 Desktop Printer User Manual Appendix A Specifications and Default Settings UPC S digits Add on code 2D bar code symbologies Aztec Code 16K Code 49 Data Matrix Dot Code Grid Matrix GS1 DataBar previously called RSS 14 e GS1 DataBar Expanded e GS1 DataBar Expanded Stacked e GS1 DataBar Limited e GS1 DataBar Stacked e GS1 DataB
106. t a configuration file from the printer memory to the USB storage device select Export Configuration A list of the available files appears To import a configuration file from the USB storage device to the printer memory select Install Configuration A list of the available files appears Select the file to export or install and then press E The file is exported or installed PC23 and PC43 Desktop Printer User Manual 103 Chapter 4 Configure the Printer Upload or Export Applications and Files 104 pr This topic explains how to upload applications and files to the printer using a USB storage device You can also export applications and files from the printer to the storage device Note You can only export applications and files that you previously uploaded to the printer memory 1 Copy the files to a USB storage device Place the files in directories at the root of the USB device as follows File Type Application Font Form layout Web form Image Display images Configuration profile Configuration Fingerprint script Firmware Installation package UFF resource file Start file Place in This Directory apps fonts forms webforms images display profiles config scripts firmware Root of USB storage device Root of USB storage device 2 Insert the storage device into the USB host port on the printer The USB Device menu appears 3 Select an item in the USB Device list
107. t and data can be damaged if you do not follow the safety warnings and cautions This section explains how to identify and understand dangers warnings cautions and notes that are in this document You may also see icons that tell you when to follow ESD procedures and when to take special precautions for handling optical parts Caution A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data Note Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances Safety Precautions e Read and review this manual carefully before connecting the printer e Because moving parts are exposed when the cover is open ensure that the cover is closed before you operate the printer e Do not put your fingers inside the print mechanism when the power is on e Place the printer on an even surface which can safely support its weight and supplies e Do not spray the printer with water If you are using a hose to clean the premises in an industrial environment remove the printer or carefully protect it from spray and moisture PC23 and PC43 Desktop Printer User Manual ix Before You Begin e You must implement both hardware and software safety precautions to prevent the possibility of undefined system states e You must ensure tha
108. t dangerous conditions cannot occur under any circumstances even for a brief period of time e Observe all safety and accident prevention regulations applicable to your specific region and application e Before you use a cleaning card carefully read the warning text on the envelope e Replace only with same type and rating of fuse to ensure continued protection against risk of fire e Ifyou are using the printer with the Battery Base e Risk of explosion if battery is replaced by an incorrect type e Use of another battery may present a risk of fire or explosion e The battery may present a fire or chemical burn hazard if mistreated Do not disassemble the battery heat above 100 C 212 F or incinerate e Dispose of any used batteries according to the instructions Oo Note This equipment may be used on an IT power system Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Support gt Returns and Repairs gt Warranty Disclaimer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose x PC23 and PC43 Desktop Printer User Manual Befo
109. t is closest to the printhead Unit of measurement is defined in the Unit of Measurement parameter L J 6001 36th Ave W Everett WA 98203 INTERMEC length Sets the width of the margin from the left edge of the label along the printhead to the edge of the printable area Unit of measurement is defined in the Unit of Measurement parameter Variable Media d lt margin X J MNI INTERMEC 6001 36th Ave W Everett WA 98203 65 Chapter 2 Set Up the Printer Setting Clip Default Start Adjust Stop Adjust Media Calibration Mode Length Slow Mode LTS Sensitivity Level 66 Description Determines if the printer prints items outside the printable area of the label When this is set to Off the printer returns an error if any part of a bar code label cannot be printed because that part extends beyond the printable area When this is set to On the printer prints all bar code labels but may also print unreadable incomplete labels Sets the length of media the printer feeds positive value or retracts negative value before printing a label Unit of measurement is defined in the Unit of Measure parameter Range is 9999 to 9999 Sets the length of media the printer feeds positive value or retracts negative value after printing a label Unit of measurement is defined in the Unit of Measure parameter Range is 9999 to 9999 Selects the mode
110. ted items For example press v to select Printing and then press I The Printing menu appears To return to the previous screen press B 3 In any list of items press w or a to select another item in the list and then press B e Ifthe item you selected requires you to select an option from a preset list press or gt to scroll through the list items e Ifthe item you selected requires alphabetic or numeric input such as Network Name press o and use the onscreen alphanumeric or numeric only keypad to enter a value PC23 and PC43 Desktop Printer User Manual 93 Chapter 4 Configure the Printer 4 If you changed items in the list press B to save your changes To return to the previous screen press B Ifyou made changes without saving them you are prompted to save your changes e Select Yes to save your changes and return to the previous screen e Select No to abandon your changes and return to the previous screen e Select Cancel to abandon your changes and remain on the current screen About the Printer Web Page An easy way to configure most printer settings is by viewing and changing settings in the printer web page You can view the printer web page in a web browser Note To use the printer web page the printer must be connected to your Ethernet or Wi Fi network and you need to know the printer IP address Communications wo Serial 115200 B None 1 J of Ethernet 10 200 27 89
111. ter to have Windows automatically select this printer when you print documents from your desktop PC To share this printer with other users select Share name and type a name for the printer when you are finished click Next 11 Click Finish to install the printer drivers and then click Close to exit InterDriver Wizard Connect the Printer with USB The printer supports USB connections to a desktop PC Windows PC For more information see the PrinterCompanion CD KS Note You must install InterDriver to use a USB connection to a that came with your printer PC23 and PC43 Desktop Printer User Manual 69 Chapter 3 Connect the Printer e Connect a USB cable from the USB device port on the printer to a USB port on the desktop PC A USB Host Connected message appears on the printer screen USB device port USB Device Port Location Connect the Printer Using a Serial or Parallel Cable If you have the optional USB to Serial adapter or USB to Parallel adapter for the printer you can connect the printer to the serial or parallel port on a PC io Note You must configure all printer settings through the printer Main Menu the printer web page or with PrintSet and a USB connection before you use a parallel connection to the printer 70 PC23 and PC43 Desktop Printer User Manual Chapter 3 Connect the Printer 1 Connect the adapter cable to the USB device port on the printer USB device port 2 Fora USB t
112. termines if the printer can use File Transfer Protocol FTP Enable Avalanche Determines if the printer can be managed by Wavelink Avalanche Enable Net1 Determines if the printer can use Telnet to communicate with Enable Fingerprint SmartSystems Determines if the printer can be managed by Intermec Enable SmartSystems Foundation SNMP Determines if the printer can use SNMP Enable LPR Determines if the printer can use the line printer server LPR Enable daemon IKEv2 Determines if the printer can use IKEv2 Disable SSH Determines if the printer can use Secure Socket Handling SSH Enable Telnet Determines if the printer can use Telnet Enable 152 PC23 and PC43 Desktop Printer User Manual Appendix A Specifications and Default Settings System Maintenance Alert Settings Setting Odometer User Resettable Odometer Printer Replace Printhead Clean Printhead Faulty Dot Ribbon Low Diameter This section describes the system maintenance alert settings such as the odometer distance To view these settings e From the printer Main Menu select Settings gt System Settings gt Maintenance Alerts e From the printer web page click the Configure tab gt System Settings gt Maintenance Alerts Description Default Sets the length of media in meters that the printer prints before 0 the Odometer User Resettable alert is sent if this alert is configured Unit of measurement is defined in the Unit of Measu
113. the network using EAP TLS Maximum length is 128 characters Default None Open WEP None Empty string None None Empty string MSCHAPv2 intermec pem None PC23 and PC43 Desktop Printer User Manual Setting Client Key Server Common Name 1 Server Common Name 2 Validate Certificate PAC Acquire PAC Fast Roaming CCKM Mixed Mode Group TKIP Appendix A Specifications and Default Settings Description Sets the private key the printer uses for EAP TLS Maximum length is 128 characters Use the certinstall sh script to install the certificate correctly Sets the certificate name that is on the primary authentication server If this value is none then the value for Server Common Name 2 is used Range is 1 to 96 characters Sets the certificate name that is on the secondary authentication server If this value is none then the value for Server Common Name 1 is used Range is 1 to 96 characters Determines if the identity of the authentication server is verified using its certificate when using EAP TTLS PEAP or EAP TLS Intermec recommends that you set Validate Certificate to Yes Sets the name of the Protected Access Credential PAC that is used for EAP FAST authentication The printer uses this file if Acquire PAC is on and the current installed PAC fails to authenticate the printer to the network Determines if automatic PAC file provisioning is on for EAP FAST authentication
114. torage device into one of the USB host ports PC23 and PC43 Desktop Printer User Manual 119 Chapter 5 Troubleshoot the Printer 4 Restart the printer The upgrade file is loaded into the printer memory This may take several minutes For the LCD printer after the upgrade file is loaded the printer restarts and the Ready screen appears The printer is ready to use For the icon printer a As the upgrade file is loaded all icons in the icon panel turn on and then turn off except for the Maintenance icon b After the upgrade file is loaded the printer restarts and the Ready to Work indicator turns on If the Ready to Work indicator turns on and stays on the upgrade process is finished and the printer is ready to use If the Ready to Work indicator is flashing you need to restart the printer once again to complete the upgrade If the Ready to Work indicator is off there may be a condition that is preventing the printer from restarting For example the printer lid may not be fully closed Upgrade Firmware from the USB Menu 120 py This section explains how to upgrade the printer firmware through the USB menu This procedure is different from upgrading firmware from a USB storage device without going through the USB menu Note You can use this procedure if you have an LCD printer For an icon printer use the procedure described in Upgrade Firmware witha USB Storage Device 1 Download the printer firmware
115. ual COM This section describes system I O settings for the printer To view these settings e From the printer Main Menu select Settings gt System Settings gt Manage I O e From the printer web page click the Configure tab gt System Settings gt Manage I O Description Default Determines if the printer is allowed to communicate using its Enable 802 11 radio Supported only if the optional Wi Fi Bluetooth module is installed Determines if the printer is allowed to communicate using its Enable Bluetooth radio Supported only if the optional Wi Fi Bluetooth module is installed Determines if the printer is allowed to communicate using its RFID Enable radio Supported only if the RFID module is installed Determines if you can enable the USB port to be used as a virtual Disable serial port PC23 and PC43 Desktop Printer User Manual 151 Appendix A Specifications and Default Settings System Network Services This section lists the network services you can manage from the printer You will only see Manage Services from the menus if you have an Ethernet or Wireless module installed in the printer To view these services e From the printer Main Menu select Settings gt System Settings gt Manage Services e From the printer web page click the Configure tab gt System Settings gt Manage Services Service Description Default Web Server Determines if the web server is enabled in the printer Enable FTP De
116. vib ag eae eles eink d aye Hale Bee SS 145 General System Settings ee erai ANE iy dates E oes oA nee eee epee YS 146 Media Settings wiz tvs dues EAA eae GA eA eee a eat eta a ee YS 147 Print Quality Settingsics renani a eE a E Lace oe BAU Dae Eee Ty 150 Serial Port Settings eaa Eea EN A Sea GA EG eae ea ae RE RES 150 System l O Settin gs x sched ea ede Rail E eae ea gaa Eine eee ee wee E 151 System Network Services oerna crete araa tag taal a tee Pcie Satie ths 152 System Maintenance Alert Settings 0 0 e cece cece eee eee 153 Wireless 802 11 General Settings oiy rrera kra cece cence nents 154 Wireless 802 11 Network Settings 0 0 c eee cee eens 155 Wireless 802 11 Security Settings erian iapa ccc cece eee ee 156 B Print Labels with INPrint 0 e eee eee 159 About the INPrint Page 3 004 4 eevee aiar aE A gid Peed eee eee ees 160 Predefined INPrint Label Formats 0 0 c cece ence es 160 PC23 and PC43 Desktop Printer User Manual vii Contents viii PC23 and PC43 Desktop Printer User Manual Before You Begin Before You Begin This section provides you with safety information technical support information and sources for additional product information Safety Information Your safety is extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equipment You can be seriously injured and equipmen
117. w tee cee dew la deeded Se Vek de beta ce ete Capen 54 Connect the Printer to Power 00 cece eee een tenn e eee enn e ee eenee 54 Usethe Setup Wizardh oo nos cowed oe ahe ee cy AEAT A Se Pa RAEES ee penben be ear 55 Print Print Quality Labels from the Main Menu seriws sisira tinina tirir e eee eee 55 Print Quality Tabelas eae pE EEE E E T doe ANAE RE 56 Print Configuration Labels from the Main Menu uussuuussnussrrrerrrrrrrrenn 59 Configuration Lapel coroas nai eale ee TA E EET AAA 59 Media Settings oi a eea ka aAA I hee oe ees ae eg EEEE AA wee EE ER 63 3 Connect the Printer 0 67 About Printer Drivef Sassone ea iad ae a eg ed chee E 68 Install Printer Drivers lt 2 ede a nea ae ae ad ka A E ea aS 68 Connect the Printer with USB 2 enet e EET Ea EAEE e nett eens 69 Connect the Printer Using a Serial or Parallel Cable 00 cece eee eee 70 S rial Port Settings si 45 ent Are E TAT weg 1 My vad oe A Se eee DET 71 Connect the Printer to an Ethernet Network 000 0c cece eee eens 73 Ethern t Settings t 0s udte eit au ee as Bids be Bleed 74 iv PC23 and PC43 Desktop Printer User Manual Contents About Wi Fi Communications 0 cc ccc cece eee cc eee cence eee e ee een scenes 75 Connect the Printer to a Wireless Network 0 000 cc cece cece eee eee 75 Configure Wi Fi Communications From the Printer Web Page 77 Wireless 802 11 General Settings 0 00 EAE TANAR
118. w to troubleshoot the PC23 and PC43 printers Chapter 5 Troubleshoot the Printer Call Product Support If you cannot find the answer to your problem in the Troubleshooting section go to the Intermec technical knowledge base Knowledge Central at intermec custhelp com to review technical information or to request customer support If you still need help after visiting Knowledge Central call Product Support To talk to an Intermec Product Support representative in the U S A or Canada call 1 800 755 5505 Outside the U S A and Canada go to www intermec com and click Contact Us to find your local Intermec representative Before you call Intermec Product Support make sure you have this information ready e Printer serial number e Printer configuration number e Firmware type and version e Printer command language e Wireless or serial port settings e Installed options e Media settings e Ethernet settings e Bluetooth settings You can find all of this information on the printer web pages or on a test label 108 PC23 and PC43 Desktop Printer User Manual Chapter 5 Troubleshoot the Printer Locate the Printer Configuration and Serial Numbers The printer configuration and serial numbers can be found on the product label located on the underside of the printer Configuration label About Printer System Information Look in the System Information tab in the printer web pages for useful informatio
119. wizards list when the optional Wi Fi Bluetooth module is installed Calibration Wizard Media RFID Label Taken Sensor Description Calibrates the label gap sensor and shows current print settings Calibrates the RF power setting for the RFID module and adjusts RFID tag media settings for best performance This item appears in the Calibration wizards list when the optional RFID module is installed in the printer Calibrates the label taken sensor This item appears in the Calibration wizards list when the label dispenser or cutter accessory is installed PC23 and PC43 Desktop Printer User Manual 15 Chapter 1 About the Printers Use a Wizard 1 From the Ready screen press A The Main Menu appears 2 Select Wizards and press 3 Select a category and press B 4 Select a wizard from the list and press E The wizard begins 5 Ina wizard e Use A orv to select items in a list e Press J to select the highlighted item e Select and press 2 to continue to the next screen About the Icon Front Panel 16 The icon front panel includes a graphical panel and a Print Feed button Icon Front Panel As you use the printer the icons turn on or off to indicate printer status Icon Front Panel Status Icons Icon Color and Description Printer Models Flashing Sending or receiving data All gt Steady No data in motion through the network connection Off No connection On Wi Fi is enabled With Wi Fi Blu
120. y broadcast or unicast Specifies how the printer obtains an IP Automatic address for IPv6 networks Specifies the unique network level address Automatic that is assigned to each device in a TCP IP network IPv6 PC23 and PC43 Desktop Printer User Manual Chapter 3 Connect the Printer About Wi Fi Communications The printer supports Wi Fi communications when the optional Wi Fi Bluetooth module is installed You can configure Wi Fi communications e from the printer web page You need to know the printer IP address e from the printer Main Menu if your printer has a graphical interface By default the printer supports DHCP networks If you are not using a DHCP network and you do not know the printer IP address you need to configure Wi Fi settings by using Intermec PrintSet through a USB connection to the printer or by sending commands through a serial connection Connect the Printer to a Wireless Network Before you begin you should be familiar with the settings you need for your network If you are using a DHCP network turn the printer on The printer automatically connects to the wireless network Fora printer with the LCD interface the Wi Fi Connection icon shows the status of the connection 802 11 Connection icon l Intermec Ready Fingerprint 01 04 2012 10 200 27 89 12 00 PC23 and PC43 Desktop Printer User Manual 75 Chapter 3 Connect the Printer 76 For a printer with the

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