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Registrar User Manual Version 2.5
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1. This manual contains the following chapters e Chapter 1 Introduction to the TMDB system and its users e Chapter 2 General overview of the Sunrise and Claim processes e Chapter 3 Explanation how Registrars can use the TMDB system e Chapter 4 Appendix Please note that the project is still under development and thus subject to change and feedback The screens shown in this document may vary from the actual final screens 1 4 Referenced documents The following documents are referenced in this user manual Ref nr Document Nergion Date Author 1 TMCH Functional Specifications e 13 05 2013 _ http Aools ietf org htmV draft lozano tmch func spec IT Public Document IBM 2013 Page 5 ICANN Sunrise and Claims Version 2 4 Final TMDB System User manual Date December 6th 2013 2 Sunrise and Claim processes This chapter provides a general overview of the Sunrise and Claims processes for which the TMDB system is used As part of ICANN s New gTLD program the number of new generic Top Level Domains TLDs will expand considerably Currently there are just a handful of Top Level Domains such as com net org gov mil edu mobi jobs etc Starting in 2013 many new generic Top Level Domain names will be created Some may be open for anyone to use while others may be restricted to members of a particular group company or community The Sunrise and Claim processes are set up to protect trademark
2. SMD file is a token demonstrating that minimum eligibility requirements for Sunrise have been verified by the Clearinghouse The SMD can be used by the Trademark holder to apply for a Domain Name during the sunrise period Question What is a CNIS file Answer A Claim Notice Information Service file it contains the information to create the Trademark Notice for a label Question How do I obtain a CNIS file Answer A Registrar can request and download a CNIS file for a specific label using a Lookup Key obtained from the Registry In OT amp E Registrars can access the DNL List service directly to obtain test Lookup Keys Question What is a Lookup key Answer Using the Lookup Key a Registrar can request a list from the TMDB system which contains all Clearinghouse records matching the specific domain name Lookup Keys are unique and are related to one label only Public Document IBM 2013 Page 14 ICANN Sunrise and Claims Version 2 4 Final TMDB System User manual Date December 6th 2013 Question Where can retrieve a Lookup key Answer A Registrar can request a Lookup Key from their Registry For testing purposes the Registrars have access to the test DNL List Service which contains Lookup Keys that can be used in the test CNIS Service Question Who do I contact if have questions or need help Answer You can contact support using the Contact link Question How do I register for t
3. This testing process is described in the Welcome Package you received from ICANN In advance of obtaining full access to all production functionality the TMDB system provides the option to test configurations without the risk of affecting the production platform To configure settings in a test environment switch from your regular account to a test account by selecting the Switch to TEST settings link This link will then change to Switch to PRODUCTION settings in order to allow the switch back to the production environment When you see this link you are looking witch to TEST settings at your production settings and you can switch to test settings When you see this link you are looking Switch to PRODUCTION settings amp at your test settings and you can switch to production settings Figure 9 Switching from production to test and vice versa Configure test settings for the CNIS and SMDRL service in the same way as for the production settings as described in the previous sections Test settings can also be configured for the DNL Domain Name Label service as in the OT amp E environment Registrars have also access to the DNL List service Registrars do not have access to the DNL List service in production The DNL List service allows you to retrieve the test CNIS lookup keys that are needed to download a test CNIS file via the test CNIS service In order to connect to the test DNL List service you will need
4. for the TMDB system Answer See 6 3 1 1 of http tools ietf org html draft lozano tmch func spec Question Can use the same machine IP address to access the test environment and the production environment Answer Yes this IP address is then registered as safe IP address to which both the TMDB test database and the production databases may communicate Question My own system seems to communicate well with the test environment Can I use the same configuration for my production environment Answer The test environment and production environment are almost identical If your connections work well in the test environment they should also work well in the production environment Public Document IBM 2013 Page 15 ICANN Sunrise and Claims Version 2 4 Final TMDB System User manual Date December 6th 2013 4 2 Glossary Term Backend Registry operator CA CSV CNIS CRL DN DNS DNL EPP FQDN HTTP HTTPS ICANN CA IDN LORDN Lookup Key NORDN PRM Registrant Registrar Domain Name Registrar Registry Registry operator Domain name Registry SMD SMD File SMDM Manager SMD Revocation List SRS Sunrise Period TLD gTLD Public Document Description Entity that manages a part of the technical infrastructure for a Registry Operator The Registry Operator may also be the Backend Registry Operator Certificate Authority Comma Separated Values Claim Notice Information Service This ser
5. the TMDB system section 3 3 3 Download or upload TMDB system information section 3 4 3 2 User profile management Contact information may be updated using the configuration screen as follows e Person of Contact POC information this is the person to be contacted regarding administrative or general issues e Technical Person of Contact TPOC information this is the person to be contacted by system maintenance or the helpdesk personnel regarding technical questions POC name POC email POC phone POC name POC email POC phone Figure 6 Screen to specify Person of Contact POC information Public Document IBM 2013 Page 10 ICANN Sunrise and Claims Version 2 4 Final TMDB System User manual Date December 6th 2013 The POC may be the same person as the TPOC POC name can be changed but not the userid to log in which is not related to the name of the POC Your password may be changed at any time using the Change my password link 3 3 TMDB system connections configuration On the configuration screen connections to the SMD revocation list service and the CNIS service may be configured 3 3 1 Configuring the SMD revocation list service In order to connect to this service the following values are required e An unique username generated by the system e A password e Atleast one IP address Up to five IP addresses can be entered that identify each machine from which a revocation list
6. will be downloaded The IP addresses are then registered as safe IP addresses with which the TMDB system can communicate Registry username smdrl1 Registry password Password Verify P1 IP 2 P 3 IP 4 PS Figure 7 Screen to configure the SMD revocation list service If you want to test your revocation list service configuration you can configure the test parameters and download a test SMD revocation list section 3 3 3 3 3 2 Configuring the CNIS service In order to connect to this service the following values are required e An unique username generated by the system e A password e Atleast one IP address Up to five IP addresses can be entered that identify each machine from which a CNIS list will be downloaded The IP addresses are then registered as safe IP addresses with which the TMDB system can communicate Registrar username lt Not activated gt Registrar password Password Verify Do not forget to specify password if you want to set new IP addresses IP 1 P2 P3 P4 IP S Figure 8 Screen to configure the CNIS service Once the CNIS service has been configured it can be tested section 3 3 3 Public Document IBM 2013 Page 11 ICANN Sunrise and Claims Version 2 4 Final TMDB System User manual Date December 6th 2013 3 3 3 Systems connections for testing ICANN requires Registrars to go through a testing process before full access to all production functionality is granted
7. HESE TERMS OR DO NOT HAVE FULL AUTHORITY DO NOT 1 ACCEPT THESE TERMS AND CONDITIONS AND CLICK THE SUBMIT BUTTON OR 2 ACCESS ANY OF THE SERVICES MADE AVAILABLE TO YOU UNDER THISAGREEMENT Trademark ClearinghouseTerms of Service Agreement for Registries and I Accept the Terms amp Conditions SUBMIT Figure 2 Registration screen for a Registrar After the registration token has been submitted the TMDB web interface will display a message indicating the registration was successful Upon a successful registration an email will be sent with the following information e An user ID e A temporary password e The URL link to your login page You may also go straight to your TMDB login page by clicking the Back to ICANN link that will appear on your screen after you have submitted your registration token If the registration was unsuccessful or if there are problems with the provided registration token contact support by selecting the Contact link After you have received an email with your account information you can log on to the TMDB system by navigating to your login page the URL link contained in the email https marksdb org tmdb public loginform On this page you can enter the user ID and temporary password received in the email described above Public Document IBM 2013 Page 8 ICANN Sunrise and Claims Version 2 4 Final TMDB System User manual Date December 6th 2013 TLD userid
8. TLD Password cu I forgot my password Figure 3 Registrar login screen After you have successfully logged on to the TMDB web client using your temporary password you will be asked to set a new password Current Password New Password New Password verification SUBMIT Figure 4 Set a new password screen Once you have logged in and set up your new password you can navigate to the configuration screen using the profile button Public Document IBM 2013 Page 9 ICANN Sunrise and Claims Version 2 4 Final TMDB System User manual Date December 6th 2013 You are logged in as MDB errr TRADEMARK DATABASE Home CRL Pubkey Downloads Welcome Registrar for PRODUCTION Switch to TEST settings Change my administrator password Point Of Contact information POC name POC email POC phone Technical Point Of Contact information POC name POC email POC phone SMD revocation list se Registrar username lt Not activated gt Registrar password Password Verify IP 1 IP 2 IP 3 IP 4 IP 5 NIS Registrar username lt Not activated gt Registrar password Password Verify IP 1 IP 2 IP 3 IP 4 IP 5 SUBMIT About TMDB Terms amp Conditions Contact Help Figure 5 Profile screen for a Registrar The configuration screen will allow the following User profile management section 3 2 TMDB system connections configuration section 3 3 System connections testing with
9. TMDB System User Manual Registrar Version 2 4 Final ICANN Sunrise and Claims Version 2 4 Final TMDB System User manual Date December 6th 2013 Table of contents 1 INTRODUCTION saraaa aa a a ESNEA E AN EA a SARETA E ENEAN a 5 Vel OVERVIEW OF THE T MDB SYSTEM o heni oren eroaan eaan ee oean ENEE SEENEN ENNER ENEE 5 1 2 THE INTENDED AUDIENCE FOR THIS DOCUMENT 5 1 3 OVERVIEW OF THIS USER MANUAL iseni isreonirisiter iseten eer riie eissidein aikasi a iisa 5 1 4 REFERENCED DOCUMENTS 3 adeleg ee dE Eege ENEE 5 2 SUNRISE AND CLAIM PROCESSES cccsssssssssesessesessesessessscessseesseeessseessseesseeesseeesseeesseessseeseseess 6 3 USING THE TMDB SYSTEM IN THE REGISTRAR ROLE cccccsscessseessseessseesseessensseensseensseenes 7 3 1 TMDB FIRST TIME REGISTRATION AND LOGON s sssssssssssssistssiestistsistststistsistnttstetsttststttnttststtentnststtenenessrstnent 7 3 2 USER PROFILE MANAGEMENT NEEN ege duc iiaia ii a anea aoia 10 3 3 TMDB SYSTEM CONNECTIONS CONFIGURATION csscsceseescseeecseeeeeceecsceeeaceesaceeceacseeacaecaeeecaeeesaeeasaeeatateees 11 3 4 UTILIZING PRODUCTION SERVICES EE 13 4 APPENDIX eege 14 4 1 FREQUENTLY ASKED QUESTIONS ees die elen ee Dix ENG Ee SEENEN e 14 4 2 GE OSSARY EE 16 Public Document IBM 2013 Page 2 ICANN Sunrise and Claims Version 2 4 Final TMDB System User manual Date December 6th 2013 Revision History v2 4 Added revison histo
10. ase TMDB system serves as the central database to provide information to Registrars to support the Sunrise and Claims services This chapter provides a general overview of the TMDB system web client Registrars can request a SMD revocation list section 3 4 1 and a CNIS file Section 3 4 2 from the TMDB system The SMD revocation list can be requested at any time however a digitally unique Lookup Key must be obtained from the Registry section 4 4 2 before a CNIS file can be requested In order to request a SMD revocation list or a CNIS file Registrars must be registered within the TMDB system section 3 1 and have configured the required connections within the TMDB system section 3 3 These actions are described in detail in the next sections 3 1 TMDB first time registration and logon Before using the TMDB system Registrars will first have to register in the system The TMDB web platform can be reached via the URL https marksdb org tmdb public In order to register for a TMDB web client account an ICANN provided registration token is required If you are an ICANN accredited Registrar and have not received a registration token contact ICANN support at newgtld icann org Subject TMDB registration process Your sign in details Dear lt name gt Thank you for completing the Registrar registration process you are now also granted access to the TMDB environment The Web interface can be accessed via hti
11. he TMDB system Answer Existing ICANN accredited Registries will receive a TMDB web platform registration token by email new Registries and Registrars will receive their registration tokens in their ICANN provided Welcome Package Question What resources should I access for additional information and or assistance Answer You may download the TMDB user manual or register for an ICANN webinar on the ICANN website at http newagtlds icann org en about trademark clearinghouse Question What are webinars Answer A webinar is a media presentation distributed over the Internet You can view recent webinars on the ICANN site or register for future webinars Question Are there any technical requirements for using the TMDB web client Answer The TMDB web client supports Internet Explorer 7 x and Internet Explorer 8 x Firefox is also supported however we are only able to certify the version of Firefox that is current at the time of release of the TMDB web client Question Do I have unlimited access to the Sunrise and Claims production and test platforms Answer There is a 10 minute timeout on the TMDB web client Question What do do if have no access to the production system Answer You can go to the TMDB landing page https marksdb org tmdb public and check to see if there are any connectivity problems If no information is displayed you can raise an incident via the Help link Question Where can find error definitions
12. in the Sunrise Period to apply for a Domain Name that matches a DNL of a PRM A file containing the SMD see above and some human readable data The latter is usually ignored in the processing of the SMD File A entity managing the SMDs mainly maintaining lists of revoked SMDs The SMD revocation list is used by Registries and optionally by Registrars during the Sunrise Period to ensure that an SMD is still valid i e not revoked The SMD revocation list has a similar function as CRLs used in PKI Shared Registration System During this period Domain Names matching a DNL of a PRM can be applied for by the respective mark holders or their representatives For domain names that match a PRM a special process applies to ensure a TMH gets informed of the registration of a domain name matching his her PRM Every launch of a new gTLD Registry starts with a Sunrise Period and is followed by a Trademark Claims Period Top Level Domain Generic Top Level Domain IBM 2013 Page 16 ICANN Sunrise and Claims Version 2 4 Final TMDB System User manual Date December 6th 2013 TMCH TMDB TMH TMV Trademark Mark Trademark Claims Claims Trademark Claims Notice Claims Notice Trademark Notice TCN Trademark Claims Period Public Document Trademark Clearing House is an ICANN central repository for information to be authenticated stored and disseminated pertaining to the rights of trademark holders The TMCH system su
13. pecial process applies to DNs matching the DNL list to ensure a TMH gets informed of a domain name matching his her PRM For DNs matching the DNL list Registrars show a Trademark Claims Notice to prospective Registrants that has to be acknowledged before effective allocation IBM 2013 Page 17
14. pports trademark protection during the Sunrise and Claims periods during the launch of a new gTLD Trademark Clearinghouse Database serves as the central database of the TMCH system to provide information to the new gTLD Registries and Registrars to support Sunrise or Trademark Claims Services There is only one TMDB in the TMCH system that consolidates contains the information about the verified Trademark records from the TMV s Trademark Holder The person or organization owning rights on a Trademark Trademark Holder Agents represent several TMH s TMV Trademark Validator Trademark validation organization An entity authorized by ICANN to authenticate and validate registrations of trademarks registered trademarks court validated marks or marks that are protected by statute or treaty for protection during Sunrise and Claims periods This entity would also be asked to ensure that proof of use of marks is provided which can be demonstrated by furnishing a signed declaration and one specimen of current use Marks are used to claim exclusive properties of products or services A mark is typically a name word phrase logo symbol design image or a combination of these elements Provides information to enhance the understanding of the Trademark rights being Claimed by the Trademark Holder A Trademark Claims Notice consists of one or more Trademark Claims and is provided to prospective Registrants of Domain Names During this period a s
15. ps marksdb org tmdb Your credentials to access the TMDB environment are M Registrar id lt username gt Token lt password gt Contact us for additional information regarding the environment https marksdb org tmdb public contact Please use the ticketing system available on the Clearinghouse User Interface to submit any issues or questions We look forward to receiving your comments We thank you for your trust The Clearinghouse Please do not reply to this e mail address If you should have any queries then please submit your questions through the ticketing system available on the Clearinghouse User Interface Figure 1 Example of an email with account information Public Document IBM 2013 Page 7 ICANN Sunrise and Claims Version 2 4 Final TMDB System User manual Date December 6th 2013 Once a Registrar ID which is you IANA Registrar ID and a registration token have been received from ICANN enter the token on the registration page in the Enter your token field and then press the Submit button Registrar id Enter your token THIS IS A BINDING AGREEMENT BETWEEN YOU AS THE ACCEPTING ENTITY a HEREINREFERRED TO AS YOU AND ICANN PLEASE READ IT CAREFULLY PRINTAND RETAIN A COPY FOR YOUR RECORDS BY ACCEPTING THE TERMS OF THIS AGREEMENT AND CLICKING THE SUBMIT BUTTON YOU AGREE TO THE TERMS OF THIS AGREEMENT AND ALL SERVICES ARESUBJECT TO IT IF YOU DO NOT AGREE TO T
16. r The TMDB web client can be reached via the URL https marksdb org tmdb registrar for registrar users or the URL https marksdb org tmdb registry for registry users Question What is a sunrise period Answer A 30 day period during which trademark holders have the first opportunity to register domain names in a new gTLD before registrations are open to the general public Question What is a claims period Answer A 90 day period during which anyone attempting to register a domain name matching an existing mark that is recorded in the Trademark Clearinghouse will receive a notification Question How can a Trademark Holder request a sunrise registration Answer Prior to the Sunrise period for a specific Top Level Domain TLD extension Trademark holders receive a Signed Mark Data SMD file This SMD file is similar to a password that demonstrates that minimum sunrise eligibility has been verified by the Trademark Clearinghouse and provides the Trademark holder the opportunity to apply for a Domain Name that matches his trademark record under the specific Top Level Domain TLD extension Trademark holders can provide the SMD file to the Registrar to claim the domain name Question have lost my password for my account how can retrieve it Answer You can retrieve your password though the I forgot my password link on the TMDB login web page Question What is an SMD file Answer A Signed Mark Data
17. rights e Sunrise process the Sunrise period Allows trademark holders and agents that have successfully submitted trademark records and had minimum sunrise eligibility verified by the Clearinghouse an opportunity to register domain names derived from the registered and validated mark names contained in the TMDB in a new gTLD during the sunrise period that precedes the general availability of the new gTLD to the public Notifies trademark holders or agents of the registration of a domain name matching a label of a registered and validated mark name in the TMDB e Claims process the Claims period Ensures that all Registrants who want to register a domain name matching a label matching a Clearinghouse record are presented with a Trademark Notice containing information about the mark records and that Registrants have acknowledged the existing trademark records concerning the desired label prior to the domain name registration Notifies trademark holders or agents of the registration of a domain name matching a label of a registered and validated mark name in the TMDB Refer to ICANN s website htip newgtlds icann org en about trademark clearinghouse for further details about the Sunrise and Claims processes Public Document IBM 2013 Page 6 ICANN Sunrise and Claims Version 2 4 Final TMDB System User manual Date December 6th 2013 3 Using the TMDB system in the Registrar role The Trademark Clearinghouse Datab
18. ry Profile page with test settings OT amp E updated in OT amp E Registrars also have access to the DNL List service V2 3 Corrected a mistake in the SMDRL URL v2 2 First published version Public Document IBM 2013 Page 3 ICANN Sunrise and Claims Version 2 4 Final TMDB System User manual Date December 6th 2013 Table of figures Figure 1 Example of an email with account Information T Figure 2 Registration screen for a Registrar a8 Figure 3 Registrar login screen ad Figure 4 Set a new password screen t Figure 5 Profile screen for a Registrars AE 10 Figure 6 Screen to specify Person of Contact POC Imtormation ce cececeeseesesseesesseeseesseescesnssessnssuseseeesesseeseeensenessensenseateeeeesees 10 Figure 7 Screen to configure the SMD revocation list service 11 Figure 8 Screen to Configure the CNIS eerice ENEE 11 Figure 9 Switching from production to test ANd vice vereal 12 Figure 10 Screen to configure the DNL list Service ENEE 12 Public Document IBM 2013 Page 4 ICANN Sunrise and Claims Version 2 4 Final TMDB System User manual Date December 6th 2013 1 Introduction This User Manual contains all essential information for the Registrar Operator to make full use of the TMDB system This manual includes a description of the platform its functions capabilities and step by step procedures for configuring and utilizing connections to the system 1 1 Overview of the TMDB s
19. s using the test environment section 3 3 3 ICANN requires Registrars to go through a testing process before access to the production environment is granted 3 4 1 How to download the SMD revocation list The SMD revocation list can be downloaded directly via the following URL https ry marksdb org smdrl smdrl latest csv A non repudiation mechanism is offered using a detached PGP signature file that can be downloaded from https ry marksdb org smdrl smdrl latest sig This PGP signature can be verified using a public key that can be downloaded from https marksdb org tmdb public pubkey 3 4 2 How to request and download a CNIS file A CNIS file can be requested and downloaded by using the Lookup Key received from your Registry A CNIS file is used to create the TM Notice that is shown to the potential Registrant Lookup Keys are unique and are related to one label only A CNIS file can be downloaded automatically using your own system or manually using the following URL https tmcnis org cnis lt lookupkey gt xml Public Document IBM 2013 Page 13 ICANN Sunrise and Claims Version 2 4 Final TMDB System User manual Date December 6th 2013 4 Appendix This section contains the following background and reference information e Frequently asked questions e Glossary 4 1 Frequently asked questions The most requested information regarding the TMDB system Question How do I access the TMDB system Answe
20. to specify the following e An unique user ID generated by the system e A password e Atleast one IP address Up to five IP addresses can be entered that identify each machine from which a DNL file may be downloaded The IP addresses are then registered as safe IP addresses with which the TMDB system can communicate m DNL List service Registrar username dn Registrar password Password Verify IP1 IP 2 IP 3 IP 4 IP 5 Figure 10 Screen to configure the DNL list service After configuring the settings in the test environment a CNIS file a SMD revocation list and a DNL list can be downloaded from the test environment The URLs of the test environment are different from URLs of the production environment A test CNIS file can be downloaded directly via the following URL using a test Lookup Key https test tmcnis org cnis lt lookupkey gt xml A test SMD revocation list can be downloaded directly via the following URL https test ry marksdb org smdrl smdrl latest csv Public Document IBM 2013 Page 12 ICANN Sunrise and Claims Version 2 4 Final TMDB System User manual Date December 6th 2013 A test DNL list can be downloaded via the following URL https test ry marksdb org dnil dni latest csv 3 4 Utilizing production services After you have configured your connections correctly section 3 3 you can download a SMD revocation list and CNIS files You can test your connection
21. vice provides data for trademark Claims notices to Registrars Certificate Revocation List Domain Name Domain Name System Domain Name Label Extensible Provisioning Protocol Fully Qualified Domain Name Hypertext Transfer Protocol Hypertext Transfer Protocol Layer Security ICANN s Certificate Authority CA Trust Anchor for the SMD PKI model Internationalized Domain Names List of Registered Domain Names This is the list of effectively allocated domain names matching a DNL of a PRM Registries will upload this list to the TMDB during the NORDN process Lookup Key A random string of up to 51 characters from the set a zA Z0 9 to be used as a Lookup Key by Registrars to obtain the trademark Claims notice using the CNIS Lookup Keys are unique and are related to one DNL only Notification of Registered Domain Names The process by which Registries upload their recent LORDN to the TMDB Pre registered mark Mark that has been pre registered with the TMCH Person or Organization who would like to register a domain name within a gTLD via a Registrar Entity that registers Domain Names with the Registry on behalf of the Registrant over the Registry s interface Entity that accepts Domain Name registrations from Registrars and maintains the central Database of Registered Domains A Registry Operator is the contracting party for the TLD Signed Mark Data A cryptographically signed token issued by the TMV to the TMH to be used
22. ystem Starting in 2013 new generic Top Level Domains TLDs will be introduced Two processes are designed to protect trademark rights in this new domain space These processes are called the Sunrise and Claims processes ICANN has designated the setup of a single central Trademark Database TMDB to support the Sunrise and Claims processes that have to be implemented by Registry and Registrar Operators In addition to supporting sunrise and claims processes the TMDB system includes a test function allowing Registrar Operators to test those processes In summary the TMDB system allows Registrar Operators to e Self register with the TMDB To be able to self register with the TMDB the Registrar Operator needs to possess an ICANN issued Registration Token as described in Section 3 1 e Manage their profile Le manage contact details and connection details IP addresses and passwords as described in 3 2 e Retrieve the SMD Revocation List as described in Sections 3 3 1 and 3 4 1 1 2 The intended audience for this document This User Manual is intended for ICANN accredited Registrar Operators or Registrars entities that register Domain Names with the Registry on behalf of a Registrant Only Registrars that are authorized by ICANN are able to use the TMDB system It is assumed that the readers of this document are already familiar with domain registration processes and ICANN s new gTLD program 1 3 Overview of this user manual
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