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TintWise POS Manual Ver_5.2.0.0

1. 82 Calibration 83 Dispenser settings 89 Purge parameters 94 Test dispenses 96 Autodiagnostic 97 Manual commands 98 Pipes maintenance 99 Automatic firmware update
2. 43 View price 46 External formula 47 External commands 49 Logo 50 Advanced 51 PRICES MANAGEMENT 53 MAINTENANCE 59 UNITS OF MEASUREMENT
3. 141 5 1 0 16 141 5 1 0 15 141 5 1 0 14 141 5 1 0 13 141 5 1 0 12 141 5 1 0 11 141 3 4 TintWise POS TintWise POS Introduction Introduction The software described in the present manual has been entirely developed by the software office of Hero Europe S r l with the purpose of addressing all possible situations that may arise according to the experience and suggestions of our technical assistance service Therefore
4. 61 CUSTOMIZE ADD COLORANTS 63 CUSTOMIZE ADD CANS 64 LABELS 65 DISPENSE QUEUE 67 EXPORT DATA 68 REPORT AND STATISTICS 72 Report 72 Statistics
5. 121 APPENDIX B CONNECTING TINTWISE WITH AN EXTERNAL SCALE 122 APPENDIX C CTX AUTOMATIC AGITATOR 127 CTX MANAGER 129 ALARMS 131 MANUAL COMMANDS 133 CTX CONFIGURATOR 134 APPENDICE D LOGIN PRIVILEGES CONFIGURATION 139 REVISION HISTORY 141 5 2 0 0
6. 100 NEWTON 101 Minimum system requirements 101 Installation 101 Connection 101 Dispense 102 2 Volumetric 102 Gravimetric 102 Combined 103 Calibratio
7. 103 Global factor K Factor referred to the ideal pump determined automatically during calibration Min quantity minimum quantity needed for the calibration Physical tolerance if the difference between the weight of the dispensed product and the target weight is lower than the physical tolerance level it is always considered within tolerance tolerance the dispense stops when it s within tolerance levels To be considered within tolerance the error margin from the target value must meet two parameters percentage and absolute o Examples in Picture 121 o 500 ml tolerance percentage 0 5 2 5 ml absolute tolerance 0 5 ml dispense is within tolerance between 9 5 and 100 5 ml o 1 ml tolerance percentage 0 05 0 005 ml absolute tolerance 0 5 ml dispense is within tolerance between 0 85ml and 1 15 ml because physical tolerance occurs since it s higher than the tolerance Picture 122 Gravimetric calibration parameters The parameters in this window refer to gravimetric and combined dispenses and they do not influence the volumetric dispenses 104 queues are determined automatically during calibration The other parameters must be set appropriately for a good balance between precision and speed gravimetric high speed o queue the quantity of product present in the circuit when the valve is closed at high speed determined automatica
8. The software can run under window 2000 but Microsoft NET Framework 2 0 must be installed Internet Explorer 5 0 1 or higher window Installer 2 0 or higher before running the TintWise setup A light version of TintWise is available which can run under window 98 but Microsoft NET Framework 2 0 Internet Explorer 5 0 1 or higher window Installer 2 0 or higher and Microsoft Data Access Components MDAC must be installed before running the TintWise setup Running the software under window 98 is not recommended because of functionalities limitations 6 Software installations To install the software run the Setup exe file from the installation CD and follow the screen instructions Picture 1 Select your language and click OK Picture 2 Click Next 7 Picture 3 Click Next We recommend to do not change the installation path Picture 4 Click Next We recommend to do not change the installation path 8 Picture 5 The name of the Start Menu folder can be changed Click Next Picture 6 Select your dispenser type and click Next If a CTX automatic agitator is present select the corresponding voice 9 Picture 7 Click Install Picture 8 Click Finish Depending on your dispenser model the installation CD will provide all necessary drivers 10 Main window The TintWise start window shows the main operating instructions and operations Selecting and dispensing formulas is possible directly from the main
9. reaches a value very close to the set value with a queue calculated at low speed 3 Finishing or Correction a series of small volumetric dispenses to reach the final weight These dispenses are always based on a security factor so that the limit weight is not exceeded 102 Obviously depending on the quantity to be dispensed the dispense may start from point 2 or 3 Combined In the combined dispense during the dispense of the first canister a sequential auto calibration is made on the set dispenses For the next dispenses of the same formula if the auto calibration was positive the dispense will be volumetric colorants are dispensed simultaneously The auto calibration is made in two steps In the first the first half of the set quantity is dispensed with a volumetric calibration then the weight displayed on the scale must be read to calculate the volumetric dispense for the second half All data are later saved for the following dispenses of the same quantity Calibration The calibration consists in running a series of automatic dispenses and changing the parameters settings in case of a gravimetric dispense The calibration parameters can be viewed in the canisters window in the calibration settings section Picture 121 Calibration settings general The only parameters to be modified in this section refer to the tolerance levels These levels will influence only the dispenses made with a scale gravimetric and combined
10. 75 STANDARD DATABASE ADVANCED MANAGEMENT 77 MULTIPLE CONFIGURATION 78 SOFTWARE LICENCE 79 DISPENSERS 80 ARCHIMEDE EUREKA 80 Basic system requirements 80 Setup 80 Connection 81 dispense
11. Refill option after calibration Full Empty buttons on fill up page Possibility to customize text and background colours in formula s detail Base quantity view Automatic updates through internet Improved license management 5 1 0 16 Formula percentage management Combined dispense on Archimede Eureka Possibility to choose the grid selection mode single or double click 5 1 0 15 Standard formula selection mode management Sequential electronic board firmware 1 8 Simultaneous electronic board firmware 1 2 Possibility to select the can size from the price page 5 1 0 14 Formula color view management Formula notes management 5 1 0 13 Automatic firmware update for Archimede Eureka Sequential electronic board firmware 1 7 Simultaneous electronic board firmware 1 1 Possibility to customize the order for the selection of the cans 5 1 0 12 Maintenance management Exportation quick selection Possibility to have a double price management 5 1 0 11 Customers management Reports management 141 More fractions unit of measurement management Automatic label printing 142
12. the colorants with small quantity settings are dispensed first o Large quantity first the colorants with large quantity settings are dispensed first scale o No scale no scale connected o Internal scale the dispenser has a scale Mettler Gibertini Keep combined values for how long the gravimetric test values for a combined dispense must be kept in memory in case the dispense is repeated 110 Figura 127 Maintenance Ask to wet cap sponge every maintenance frequency Wet cap sponge time out maximum time to complete the maintenance Ask to clean cap every maintenance frequency Clean cap time out maximum time to complete the maintenance 111 Picture 128 Dispenser settings Pumps Initial recirculation time sets how long the motor should run before the valve is opened before the set speed is reached Editing this parameter is usually not necessary Minimum speed it s not possible to move the motor more slowly then the minimum speed Maximum speed it s not possible to move the motor more fast then the maximum speed Dispensing Recirculating maximum speed Maximum available speed for dispensing and recirculation If the set value is bigger then maximum speed it will be ignored 112 Picture 129 advanced settings The canisters data can be modified in this window If external circuits are present in the dispenser click Ext
13. Add Remove Change a login level Add Remove Change an operator Change the passwords It is possible to change only the settings of login levels lower than the current level Picture 40 Tools menu 35 Picture 41 Login management Right click to see the available options Picture 42 Login level options 1 Add adds a new level 2 Change enables disables some features in the selected level 3 Remove removes the selected level 4 Password sets a password for the selected level 36 Picture 43 edit level In the edit level window Picture 43 features can be checked or unchecked to change the selected level The entries are reviewed in the appendix D Operators management Operators are listed in the right side of the Login management Right click in the operator area to view the available options Picture 44 Add operator 37 Picture 45 Insert new operator name Picture 46 Operator password The operator is saved on the selected level which can be later changed by clicking Change level Depending on the access level given to the operator login more or less functions will be available If operators are added the Login button in the main window opens the Operator Login window 38 Picture 47 Operator login 39 Software options Software options The software options window can be accessed from the Tools Options menu in the main window where TintWise can be custom
14. CREATING EDITING A FORMULA 23 CANISTERS WINDOW 25 PURGE PARAMETERS 32 LOGIN LEVELS MANAGEMENT 34 Login organization 35 Operators management 37 SOFTWARE OPTIONS 40 General parameters 40 Units of measurement
15. Markup on colorants value added to the colorants price see Software options It s possible to select the can size directly from this page to see its price using the related menu After selecting a formula click Price in the main window to view the price Picture 60 Price 53 If one or more discounts are set they will be determined automatically Picture 61 Discount If markups of taxes have been added in the Software options page it is still possible to view the final price or cost before markups or taxes are actually added 54 Picture 62 Price Picture 63 Cost 55 If the user s login level allows prices management in the same window a change button will be added to open a customization window for the selected formula Picture 64 Price Picture 65 Prices customization Prices customization can also be accessed from the File Data Prices menu in the main window 56 Picture 66 Prices menu Picture 67 Colorants components prices Picture 68 Base prices 57 Picture 69 Can prices The cans available for a given product can be accessed as described for the standard formula Then the absolute price of a can may be set the price is later used as base price If the double price management is enabled for the database in all the pages described in this chapter you ll have the possibility to see two different price depending on a quick selection button 58 Maintenance At TintWise
16. cancel or edit the scale settings 122 Picture 137 Scale settings general settings Name the scale name Com Number number of the serial port connected to the scale Select the right one from the drop down menu During the connection to the scale TintWise may ask the user to choose another port if the selected one is not correct 123 Picture 138 Scale settings serial port setting We highly recommend the serial ports settings are exactly the same on both the PC and the scale Most commercial scales allow editing these parameters see the user s manual for your scale Remember to set the scale for continuous operations so that the weight data are sent to the PC continuously NOTICE some Mettler Toledo scales do not allow setting a Continuous mode In that case the same goal can be achieved by setting the Dialog mode and setting SIR in the initial commands see Picture 138 124 Picture 139 Scale settings scale data Scale unit the unit of measurement used to view the weight on the scale Scales are usually in grams like in Picture 139 Scale precision sets the scale precision In Picture 139 the precision is set on one thousandth of a gram AutoDetect mask a mask is the location where the number weight received from the scale can be found The software automatically extracts the weight value from the string received By enabling AutoDetect mask TintWise
17. canister at the end of an agitation necessary to prevent colorants leftovers from sticking to the blades Wash Time how many seconds the washing will last Low speed minimum speed during the agitation that is when the shaft is in oscillation down position High speed maximum speed during the agitation that is when the shaft is in oscillation up position Oscillation up expressed in percentage on the can height automatically detected by the CTX during the agitation Oscillation down low agitation position 135 Picture 155 Associations Every program can be associated to one or more formulation products On the left you can see the list of associations available for the selected programs Click the corresponding buttons to add or remove associations On the right you can see and edit the selected association details Code save code Selection 1 the formula s first selection level see Selecting and dispensing a standard formula Selection 2 the formula s second selection level see Selecting and dispensing a standard formula Base base code Clicking the button Load data from TintWise the formulation values are added to the drop down menu to make selection easier The operation may take a while 136 Picture 156 Configuration Baud rate data transmission speed Do not edit these settings if you re not an expert user Host type set
18. click View to access the Can window and then proceed with dispensing 18 Picture 20 Filling up required 19 Selecting and dispensing a custom formula Selecting and dispensing a custom formula Custom formulas are stored with many keys so that inserting more information and selecting operations can be easier The number and description of those keys can be edited in the Software Option window later discussed Picture 21 Selecting a custom formula Once the formula is selected follow the instructions given for standard formulas 20 Advanced search Advanced search The Advanced Search tool allows selecting a formula by its color code thus ignoring any previous selection To use the tool a search function must be created either through the TintWise LAB software see the user s manual or directly from TintWise POS An appropriate login level is necessary to create an advanced search After the advanced search is created the Search button will appear in the main window At this point the color code must be selected first and then TintWise will display all products containing the selected code Picture 22 Color code selection 21 Picture 23 Product selection After selecting the product follow the instructions for standard formulas 22 Creating Editing a formula Creating Editing a formula It is possible to edit and or save a custom formula from an existing one Edit button in the main
19. data about the height of the cans is available in TintWise In that case the CTX will give an alarm if the detected height is different from the one set Can sensor enabled enables the can recognition Do not edit these settings if you re not an expert user Vibrator enabled a vibrating tool is present If not the rotation will be provided by the fan rotating at its highest speed Do not edit these settings if you re not an expert user Buttons Download to PLC download your settings to the PLC Warning for changes to take effect the settings must be downloaded to the PLC Upload from PLC view on screen the current PLC settings Save save the PLC settings Restore restore the last saved data 138 APPENDICE D login privileges configuration APPENDICE D login privileges configuration Picture 157 Login configuration Allow logins level management if enabled at a specific login level it allows the user logged in at that level to manage the lower ones Automatic shutdown check it to shut down the computer automatically on completion of the running operations Show dispenser setting view the dispenser parameters window Show maintenance view the maintenance window Canisters allow direct level change Levels can be changed directly enter a value in the text field to change the levels in the canisters without clicking the filling up button Canis
20. final part of the dispense should be done drop by drop Calibration Calibration is the procedure necessary for a series of dispenses volumetric and to set the parameters for the suck back The calibration parameters can be viewed in the canisters window under the Calibration section Notice We highly recommend performing some tests before setting the calibration in order to evaluate the quality and settings of the suck back The parameters that can be changed manually are Quantity of suck back General section Waiting time Threshold section line by line editing For further information on the parameters above please see the following sections A scale is always needed to run a calibration TintWise can connect to most scales on the market Nonetheless data can be added manually but the calibration process will take much longer 83 Picture 102 General calibration parameters Usually only the quantity of suck back needs to be edited Beginning purges the number of purges needed before running a calibration Min quantity minimum quantity needed for the calibration Max tolerance maximum tolerance allowed for calibration data to be considered valid It is taken into consideration only when the percentage set in the thresholds volumetric is higher Suck back quantity the quantity that will be sucked back Suck back speed speed to during the suck back Global factor K Fa
21. into the canister which is later re filled at high speed in order to restore the optimal operating conditions Notice we highly recommend using the advance settings only for very critical colorants because most colorants do not require setting changes Emptying and re filling operations can cause air to remain in the tube thus limiting future repetitions of the dispense Test dispenses Click the Dispenser management Test dispenses menu in the main window to access this feature Picture 114 test dispenses A sequence order can be set for a list of dispenses A scale must be connected for a report to be viewed after running the tests The reports are saved as text or xls files 96 Autodiagnostic An auto diagnostic tool is run to verify that cap and can sensor work properly Click the dispenser management auto diagnostic menu in the main window Picture 115 Can sensor autodiagnostic Picture 116 Cap auto diagnostic TintWise verifies the sensors status If they don t work correctly click undo to cancel the test 97 Manual commands Every part of the dispenser can be commanded from the Manual commands window This can be very useful in case of problems and maintenance Picture 117 Manual commands The buttons On Off start or stop and action Agitation cap or pump are controlled from this window The sensors status is displayed above To activate a pump select it from the drop down menu select its speed a
22. new functionalities have been added while trying to keep the application as simple to use as possible Nonetheless reading the present user s manual before starting to use the software is highly recommended The TintWise POS Point of Sales software allows managing most HERO dispensers The software features two main areas 1 Managing the formula a Described in detail further in this chapter 2 Managing the dispenser a Described in the next chapter it differs from dispenser to dispenser The TintWise interface is simple and intuitive very easy to use even for inexperienced users TintWise can manage various log in levels so some features later described may be accessed only with the proper log in level 5 Minimum system requirements Minimum system requirements Full compatibility is guaranteed with Microsoft window XP and Vista Requirements Screen resolution 1024x768 or higher 1 4 GHz Celeron processor 2 0 GHz Pentium 4 or higher recommended 256 MB RAM or higher 512 MB recommended Operating system window XP Home window XP Pro or window Vista For other peripherals USB serial ports etc see the chapter about the dispenser model you are using recommended 4 USB ports 1 serial port 2 PS2 ports for mouse and keyboard NOTICE every peripheral or external drive printers labelling machines spectrophotometers etc may need further specific ports Note
23. pump speed 93 Purge parameters For specific information see the purge paragraph Archimede Eureka also make a purge during the run in period The parameters set for the run in will replace the standard parameters for about the first 5 liters dispensed The unlock cycles can be set in number of steps forward and reverse Advanced settings can be used for the purge process Picture 111 Purge parameters The advanced settings have been implemented to manage very critical colorants which tend to separate the liquid from the solid part quite quickly Double click the corresponding cell in the grid to access the advance settings 94 Picture 112 advanced settings The example in Picture 112 shows how the advance settings replace the normal settings Double click the cell in the column with to access the advanced settings window Picture 113 advanced settings 95 All steps are run in a sequence Steps can be added or removed Double click the selected value to edit it For each step the following settings are possible quantity reference quantity speed pump speed Motor direction forward dispense reverse suck back suck back run the suck back procedure The purge can be configured as desired In the example in Picture 113 two small dispenses are made at low speed with a suck back aimed at unlocking the pump then a small 0 5 ml purge and then the tube is emptied by sucking the colorant back
24. the CTX to work independently or with a PC Do not edit these settings if you re not an expert user Speed min min fan rotation speed Speed max max fan rotation speed Shaft up position shaft up position value Do not edit these settings if you re not an expert user Shaft down position shaft down position value Do not edit these settings if you re not an expert user Shaft agitation position shaft agitation position value Do not edit these settings if you re not an expert user Shaft wash position shaft wash position value Do not edit these settings if you re not an expert user Wash nozzle up position wash nozzle up position value Do not edit these settings if you re not an expert user Wash nozzle down position wash nozzle down position value Do not edit these settings if you re not an expert user Wash inactivity enabled an inactivity control can be enabled If checked even if the user should forget about it a wash will occur after a given time after the last agitation This function is meant to prevent the product on the fan from drying up Wash inactivity time the time interval from the last agitation before an inactivity wash starts if checked Oscillation can top offset min distance between the fan and the upper part of the can while oscillating during the agitation 137 Right can detection offset it can be used only when
25. to the dispenser o Up to a 16 canisters 1 USB port o Above 16 canisters 2 USB ports connection to the scale o 1 serial port a USB to serial port connector can be used if the port is not available but in this case one more free USB port becomes necessary Setup The PC controls the dispenser through the USB cord 2 cords for the versions with more than 16 canisters As always window requires installing the proper drivers for the USB ports When the new device is found window informs the user that New hardware found and start the driver setup Click Install after inserting the TintWise installation CD to automatically complete the drivers setup 80 Picture 99 Drivers setup If more drivers are needed various setup operations may be required We recommend all necessary drivers are properly installed Connection On startup TintWise will attempt to connect to the dispenser Picture 100 connection This stage usually takes a few seconds but it may take longer depending on the PC hardware and performance and the dispenser equipment When the first connection is established or in case of anomalies the following window opens 81 Picture 101 connection When the first connection is established the number of canisters present in the dispenser must be set Machines with more than 16 canisters require two electronic boards Depending on the equipment available the Serial Port field might dis
26. will automatically analyze the information received from the scale and set the mask We recommend to keep the autodetect feature active Mask number the mask settings If AutoDetect mask is checked the mask number should not be modified 125 Picture 140 Scale settings commands Init commands the commands sent during the connection to the scale See the user s manual of your scale to know if some commands must be given It is possible to set up to six initial commands that will be sent in a sequence Tare Automatic commands if the scale requires specific commands see the user s manual of your scale necessary for the scale to make an automatic tare select Automatic Tare It is possible to set up to six initial commands that will be sent in a sequence o Virtual if no specific commands are known a Virtual Tare can be set TintWise will make it automatically saving the weight measured during that stage The tare is never made on the scale Ask for manual tare every since scales usually lose precision as the weight increases this parameter can be set for TintWise to ask for more details in this case a message will ask the user to make a tare on the scale with the specific button if the measured weight is higher than the given threshold In Picture 140 the threshold is set on 100 g Tare tolerance after a tare is made TintWise will check that the weight is as close as possible to zero w
27. window Buttons and menus give access to all of the other functionalities The main window can be customized and differ from user to user Title Logo etc according to the installed database and the current login level see Managing Logins Picture 9 Main window Left side buttons basic operations Customer opens the customer selection window Login opens the login window Canister opens the window for the dispenser canisters to manage possible filling ups or purges Exit exits the application Right side buttons formula management Delete Formula delete the selected formula only for custom formulas Print Label prints one or more labels for the selected formula Edit Formula changes the selected formula and possibly save it as a custom formula Manual Formula creates dispense and saves a new formula 11 Formulation can be accessed from the following sections in the central area Standard standard formulation cannot be changed with TintWise POS Database Upgrades can be made with the TintWise LAB software Custom custom formula as edited in the New Edit windows Search advanced search for a standard formula through the color code Production queue if a production queue has been created a section is added to manage it To view the info on the desired section click the corresponding voice 12 Selection and dispense o
28. window or create a new one New button in the main window In both cases the same window will be accessed if editing occurs the selected formula data will be shown The window can be used both to manually edit and save a custom formula Picture 24 New Edit formula As with the standard formula it is possible to set the various selection levels the fill level and the base quantity set for the formula By disabling the Recalculate quantity lower left corner it is possible to change the fill level while keeping the formula unchanged To edit a formula just enter the dosage quantity in the proper colorants text fields and click Dispense By clicking the Save button a confirmation on the search keys will be required to save the custom formula 23 Picture 25 Custom formula keys Click OK to save the formula 24 Canisters window The Canisters window can be accessed directly from the main window by clicking the corresponding button It also pops up automatically whenever a filling up is needed before a dispense as previously discussed Depending on the login level the window will show more or less options At Operator level only filling ups and purges can be made besides monitoring the present levels Most Hero dispensers can t determine the levels automatically so the values must be updated manually if a filling up is needed if a scale is connected to the dispenser an automatic setting will man
29. 100 ml Quantity measured after the dispense with the present calibration data 110 ml the following calculation will be made for all the threshold factors New factor Present factor 110 100 The global factor is the threshold factor including the quantity dispensed in the fast calibration test usually the last threshold The fast calibration can be very useful and effective even when there are changes in the specific weight of the colorants 121 Appendix B Connecting TintWise with an external scale Appendix B Connecting TintWise with an external scale If a dispenser doesn t have an internal scale the PC can be connected to one through a serial port so that the automatic calibrations can be made If the scale can t be connected the calibrations can be made by entering the data manually Picture 136 Connecting to a scale When a scale appears in the list click connect TintWise will attempt the connection with the scale and show an error message in case of failure If the operation is successful open the test window and verify the scale works correctly Make sure the displayed weight is correct and try to make a tare If the operation is successful the OK button becomes active and the calibration can start TintWise shows the Mettler and Gibertini scales We recommend checking the parameters to ensure they are consistent with your scale Click the corresponding buttons to add
30. 27 Filling up TintWise prevents the user from typing in an incorrect quantity beyond canister s capacity In that case the text field will turn yellow Picture 28 Exceeding quantity warning By the two buttons on the top left of the window it s possible to calculate the quantity to empty full the canister 26 By clicking the scale icon an automatic filling up can be done and TintWise will determine the filling up needed by comparing the weight of the canister before and after use Picture 29 Automatic filling up Picture 30 Automatic filling up If the dispenser is not connected to a scale the weight can t be read automatically so the user must type it in manually Picture 31 Weight balancing 27 With a higher login level more options become available Picture 32 Canisters window with login The Fill all canisters button allows setting the same quantity for all the levels with a single click The arrow button on every line shows more details about the selected canister 28 Picture 33 Canister detail Detail buttons Add filling up Full sets the canister level at its capacity Empty sets the canister level at zero Purge purges with normal purge parameters Advanced purge purges with Advanced purge parameters Calibrate opens the calibration window see chapter dispensers The canister color association can be changed from the drop down m
31. Picture 82 Dispense columns The Dispense queue section appears when at least one dispense is in queue and disappears when the queue is completed The number of processes currently in queue is in brakes next to the Dispense queue heading The dispense queue is kept in memory even if TintWise is shut down Export Data Data can be exported from dispenser to dispenser both for data exchange and backup purposes A backup is recommended after every important operation Click the File gt Data gt Export data menu in the main window to open the export data window Picture 83 Export data menu 68 An auto installing file exe is generated after the export process The file can later be used to install the exported data to another PC running TintWise Picture 84 Export data Output path where the file is stored Output file name name of the output file Description it can be viewed during the installation Quick selection oo Custom exportation 69 oo Complete exportation for other dispensers it will select all information useful to use the exportation to install another dispenser with same characteristics of the one currently in use oo Complete back up all information will be exported also the ones related only at the dispenser currently in use Information exporting options Standard Database Software options Login configuration Dispenser configuration Caniste
32. TTINT INTW WISE ISE POS POS USER S MANUAL INDEX TINTWISE POS 5 INTRODUCTION 5 MINIMUM SYSTEM REQUIREMENTS 6 SOFTWARE INSTALLATIONS 7 MAIN WINDOW 11 SELECTION AND DISPENSE OF A STANDARD FORMULA 13 SELECTING AND DISPENSING A CUSTOM FORMULA 20 ADVANCED SEARCH 21
33. a can is not present the buttons are disabled unless the Ignore Sensors mode is on Close All closes all the valves Ignore Sensors the valves can be opened even when the security sensors cap and can sensors are in alert and block the operations 117 Motor start stop the selected pump motor Exit exit the window 118 Appendice A Calibration strategy and volumetric dispense Appendice A Calibration strategy and volumetric dispense in the HERO dispensers in the HERO dispensers The technology used for the volumetric dispenses differs from dispenser to dispenser but the basic concepts are the same for all models A volumetric dispense does not require a scale needed during the calibration and can be done simultaneously on more circuits if the dispenser can handle the process Thought the calibration data the software can determine the steps needed to dispense a given quantity The steps can be managed through the step motors Archimede Eureka or an encoder on the transmission Newton Teo Two parameters must be held into account when calculating the steps 1 the characteristic of the product to be dispensed which can influence the linearity of the dispenses and the performance of the pump depending on their speed Calibration test are made to determine how the various products react according to the speed 2 The pump s characteristics The calibration will determine a K factor that is a multipl
34. a very long time as define in the voice Alert time In the example in Picture 37 If the circuit was used over the last 12 hours then it is not in purge alert so dispensing is possible 32 If the circuit was unused over the last 12 hours then it is in purge alert and purge before dispense is necessary If 12 to 72 hours have passed since last use TintWise uses the normal purge settings If more than 72 hours have passed since last use TintWise uses the advanced purge settings Some dispensers feature a column called Run in Data inserted in that column will replace the normal purge settings during the first stage of the pump s activity All parameters can be edited by double clicking the corresponding voice Quantity set the purge quantity dispense Speed set the engine pump speed for purge Unlock cycles number of unlock cycles An unlock cycle is the dispensing of small quantities before the actual purge starts to facilitate the pump or valve unlocking Unlock quantity set the dispense quantity for the unlock cycles In some dispensers the quantity is not set in ml but in number of steps forward and reverse Unlock speed set the unlock cycle speed Alert time set the purge alert time For further information on the purge parameters settings please refer to the chapter dispensers 33 Login levels management Two login manage
35. actor used for ounces Symbol if needed what symbol is placed between the whole and decimal part of a number Decimal places the number of decimal figures to be displayed Preview preview the unit of measurement 62 Customize Add colorants The list of the available colorants can be opened from the File gt Data gt Customize gt Colorants menu Picture 76 Colorants window The External code is an alternate code used to identify the colorant useful if TintWise is connected to other software More external codes can be set by typing them in the same text field separated by a semi colon Example Col1 Comp1 Notice the colorants listed in the standard database cannot be removed 63 Customize Add cans The list of the cans available can be opened from the File gt Data gt Customize gt Cans menu Picture 77 Cans window Code memory code Description description for the selected can to view in TintWise Can capacity the can capacity in liters Tare the weight of the empty can Default quantity it is the quantity used to recalculate the formulas If set on zero then the can capacity is used Type o Base quantity formulas will be recalculated on the set base quantity o Finished product the formulas will be recalculated so that the sum of Base and colorants is equal to the quantity set Always shown if checked the can is automatically a
36. age 24Vdc not present Wash pump failure See the CTX user s manual for further information on how to manage the alarms on your hardware 132 Manual commands The CTX Manual commands can be accessed from the TintWise main window Dispenser management Manual commands CTX Picture 152 Manual commands The CTX parts can be moved manually from this window It is useful in case of maintenance or possible problems 133 CTX Configurator If the CTX is enabled during the TintWise installation the CTX configurator software is installed with the main program This software allows editing the dispenser s settings We recommend only expert users have access to the configurator Picture 153 Program list On the left side you can see the list of the agitation programs available Click the corresponding buttons to add or remove a program In the Exclusion field you can set the minimum capacity of a canister to be agitated by the CTX Dispenses in smaller canisters will not be added to the agitation queue On the right side you can view and edit the selected program s settings and its associations to the formulation 134 Picture 154 Program detail Code code for the saved data Description program description Agitation time how many seconds the agitation will last Vibration time how many seconds the vibration will last Vibration is intended as the fan rotation just above the
37. age the operations above on the basis of a theoretical or real value NOTICE the product dispensed with manual commands will not be taken off automatically Picture 26 Canisters window The window lists 1 The canister number 2 The code and description of the associated color 3 A graphical view of the present canister level The vertical red and yellow lines represent the alert and warning level 4 The quantity of color in the canister in the chosen unit 5 The filling up button 6 The purge button 25 If the filling up button is red then the corresponding canister is below alert level Picture 26 canister 3 when it is yellow then it is below warning level Picture 26 canister 4 When the purge button is red then the corresponding canister is on red alert because it was not used recently and a purge is needed before using it Alert and purge modes depend on the parameters described later in this chapter Buttons Purge all all canisters are purged except the empty ones Purge canisters in alert all canisters in alert are purged Start agitation allows agitating the color in the canisters very useful especially after filling up Agitation will stop automatically after a few minutes but it can be stopped manually at any time by pressing the proper button Exit exits the canisters window Click the filling up button enter the fill up quantity and press Add Picture
38. before the required operation has been completed 100 Newton Newton Software operations in Archimede and Eureka are the same so they will be discussed in the same chapter Note Speed refers to the motor speed Speed is always shown as a percentage of the maximum speed allowed Speed 0 is the lowest speed allowed Minimum system requirements Besides the requirements listed in the first chapter the following are necessary dispenser connection o 1 serial port if not available a USB to serial port converter can be installed but in this case a further serial port is needed Scale connection If the dispenser has an internal scale no further port is required otherwise another port is needed if not available a USB to serial port converter can be installed but in this case a further serial port is needed 2 PS 2 ports for mouse and keyboard Installation No further drivers must be installed because the dispenser is connected to the PC through a serial port If the PC doesn t have a serial port a USB to Serial converter must be used Connection On startup TintWise attempt to connect to the dispenser Picture 119 connection The operation time depends on the PC performance and the dispenser s equipment During the first connection and in case of anomalies the following page is displayed 101 Picture 120 connection On the first connection it is necessary to set the number of canisters
39. bout the current operations On startup TintWise attempts a connection to the CTX in case of failure an error message is displayed Click the connect button on the CTX Manager to attempt the connection at any given time If no association with an agitation program is found after dispensing a formula the proper program can be selected manually Picture 148 Program selection Check Learn for the next time to save the association settings 130 Alarms If the CTX generates an alarms a message will be displayed with the details of the problems the current status and data time info See the CTX Manager for the alarms list Picture 149 Alarms Buttons X reset the alarms V check the alarms To remove an alarm from the grid it must be ckecked first the corresponding line is green and reset it An alarm should be reset only after the original problem has been solved Whenever an alarm is generated the CTX stops the running operations When an alarm is reset but not ckecked the corresponding line will be highlighted in blue color Before removing it from the grid the operator will have to ckeck the alarm Picture 150 Ckecked alarms Picture 151 Alarms already reset but not yet ckecked Alarms list Inverter horizontal movement failure Inverter rotation failure Inverter vertical movement failure Time out horizontal movement 131 Time out vertical movement Volt
40. but we recommend you refer to the Test dispenses window Software add ons must be installed if gravimetric dispenses are needed In that case the gravimetric dispenses parameters will be added to the window in Picture 107 90 Picture 108 Dispenser setting scale These parameters are available only if more software is added for a gravimetric dispense Only control dispenses are volumetric but a report with the quantity dispensed will be viewed at the end of every dispense Gravimetric autocalibration enable gravimetric dispense with gravimetric autocalibration Gravimetric dispense tolerance the dispense stops when it is within tolerance level To be within tolerance the error margin from the target value must follow both a percentage and an absolute parameter o Examples in Picture 108 o 100 ml percentage tolerance 1 1 ml absolute tolerance 0 5 ml The dispense will be in a tolerance range between 99 5 and 100 5 ml o 1 ml percentage tolerance 1 0 01 ml absolute tolerance 0 5 ml The dispense will be within a tolerance range between 0 99 and 1 01 ml o Notice if the error is lower than half the minimum dispensable quantity drop as calculated during calibration the dispense is validated within tolerance threshold auto calibration starts below this threshold o With the auto calibration the dispense is split into two parts the second half w
41. city the formula is re edited proportionally to the other available fill level Base quantity the formula is re edited on the actual quantity of base present in the fill level Finished Product the formula is re edited on the finished product that is base coloring 16 After selecting the desired fill level set the number of cans to dispense click dispense or press F2 on the keyboard and follow the instructions If customer management is available you will be asked to select it if not already selected Picture 16 Customer selection Select the chosen customer from the list or write it in the upper box to add a new one and click Ok The Keep it for next dispenses option will allow you to keep the chosen customer valid for next dispensing too It s possible to reach the same window clicking the related button from the main page When necessary you will be asked to insert a can Picture 17 Insert can By clicking OK the dispensing starts Picture 18 shows how it is displayed while running 17 Picture 18 Running dispensing By clicking Stop the dispensing is immediately interrupted During the color mixing an animation is displayed At the end a confirmation message will pop up Picture 19 Finished dispensing If the required quantity of color is not available or in case of alert the window shown in Picture 20 will pop up before Dispense starts For possible filling up of purges
42. ction before dispense if selected the customer selection page will be shown before every dispensing Manage formula percentage enable disable the formula percentage management see the note here below If disabled the related button will be never displayed Allow typing of random percentage if enabled it will be possible to type the percentage otherwise it will be possible only to use the percentages from the list Show formula percentage icon on main page show the formula percentage button in the main page to use it directly on standard and custom formulas If disabled the button will be dis played only on New Modify formula window Standard formula selection mode Default the selection of the formula code is done on the last selection level so after selected all other information product etc On level x the selection of the formula code is done on the selected level For selection modes different by Default TintWise will use the advanced search indexes if they don t exist TintWise will automatically ask to create them Grid selection mode Double click Single click Using the buttons it s possible to customize the color of the text and the background in the formula detail for every selected item The customization will happen by the following window 41 Picture 49 formula finished color view Formula percentage Clicking on the percentage button i
43. ctor as to the ideal pump It is automatically determined during the calibration 84 Picture 103 Drop calibration parameters A drop is the smallest quantity the dispenser can produce for a specified product This quantity varies depending on the product characteristics and it is determined automatically during the calibration process In the drop section no changes are necessary except in the case of gravimetric dispensers Steps the number of steps it takes the pump to dispense a drop It is automatically determined during calibration Quantity quantity of a drop in ml Automatically determined during calibration Drop settings o Speed the pump speed during the fine drop dispensing o Threshold below this value a fine drop dispensing is required o Waiting time waiting time between on drop and the next during the fine drop dispensing o Last drop waiting time waiting time after the last fine drop dispensing before the suck back starts 85 Picture 104 parameters calibration thresholds The average default threshold usually applies to all products so it may be necessary to edit only the waiting time value Hereby the calibration settings are set During the dispenses depending on the dispensed quantity either thresholds settings are used Examples in Picture 104 a 0 2 ml dispense uses threshold 1 parameters A 1 5 ml dispense uses threshold 2 parameters A 30 to 75 m
44. ed on the number and weight of the drops dispensed o Fast 1 rotation It s usually enough for a quick calibration o Advanced 4 rotations thresholds start calibration of the parameters from the thresholds section o Fast One 50 ml dispense which influences all the thresholds Use the quick calibration only to fix an existing calibration o Advanced the selected thresholds are calibrated Use the advanced calibration before a dispenser calibration It may be avoided only if data from a previous calibration from a dispenser with the same configuration have been installed Press the Calibrate button and calibration will start automatically At the beginning you will be asked to enter the capacity of the can you are using so that the dispensed quantity can be contained in that can If the calibration is done with a low end scale it is necessary to set the can capacity so that the low end is never exceeded Confirmation instructions are required only in case of drop calibration count and enter the number of drops produced during the calibration Filling up the canister or replacing the can when necessary During the calibration a graphical preview of the current test is shown on the right side of the screen At the end a confirmation message is displayed For further information on the volumetric calibration see Appendix A at the end of this chapter 88 Dispenser settings Click the Dispense
45. enu above Picture 34 Change association 29 Picture 35 Change association A color can be associated to more canisters This function is called multi canister Depending on the dispenser various optimizations are run on the dispenses in order to increase its performance Multi canister can both increase the available capacity and reduce dispense times when more dispensers work together Canister data can be accessed and changed in the detail window 30 Picture 36 Levels detail Picture 36 shows how to change alert and warning levels the present level and the canister capacity Some changes may not be possible without the appropriate login level Notice the dispensing will be stopped if the color level in the canister is below alert level the warning is used to tell the operator that the product is running out but it doesn t stop the dispense 31 Purge parameters Purge parameters can differ from dispenser to dispenser In the next paragraph the basic features shared among all Hero dispensers are reviewed Picture 37 purge parameters Purge settings can be customized for each canister That allows managing the purge operations in most appropriate way for every different color Two different purge settings are available for each canister normal and advanced TintWise automatically selects the setting type depending on how long the circuit was unused The advanced purge settings apply to canisters unused for
46. ernal canister to enable them 113 Picture 130 advanced settings If one colorant is used on more canisters the dispenses will be optimized by dispensing it from two valves at once The optimization occurs only when the dispense quantity exceeds the threshold This threshold can be set in this page according to the dispense type 114 Picture 131 advanced settings If external circuits are present this is the window to change the parameters of those circuits Autodiagnostic An auto diagnostic is run to verify the can sensor and the automatic cap if present work correctly Click Dispenser Management Auto diagnostic in the main window to set the auto diagnostic 115 Picture 132 Can sensor autodiagnostic Picture 133 Cap auto diagnostic TintWise verifies the sensors status If they don t work correctly click undo to cancel the test 116 Manual commands Every part of the dispenser can be commanded from the Manual commands window This can be very useful in case of problems and maintenance Picture 134 Manual commands Encoder view the number of steps counted by the encoder Can sensor view the can sensor status Cupper available only for Newton with automatic cap it opens and closes the cap and views the status of the open sensor Agitator N start stop an agitation group EV open close the dispenser valves If the dispense cannot be made for example because
47. f a standard formula Depending on how it is created formulation can be divided on various selection levels TintWise will show a grid for each level In the Picture below Picture 10 formulation is viewed by Collection and Product By clicking on the corresponding voice the selection field is expanded Picture 10 Collection selection Picture 11 Product selection 13 Picture 12 Formula selection Selecting is possible either by double clicking the chosen line or by writing the instruction in the text field on top of the grid and pressing ENTER to confirm Auto completion will suggest various options as you write Clicking the Zoom icon opens a new text field in which filter instructions are displayed as entered In Picture 13 the filter is set on 70 so only the voices containing 70 are displayed in the grid 14 Picture 13 Example of filter Once the formula is selected it is possible to select the desired fill level Depending on the installed database different fill level can be obtained according to the product and the base selected for a specific formula 15 Picture 14 fill level selection The formula is automatically re edited according to the fill level selected If it is not among the available ones a custom fill level can be selected by double clicking the red can icon Custom Picture 15 custom fill level A custom fill level can be set to re edit the formula depending on Can capa
48. f software options If configurations are added the relating buttons appear for a quick selection Example Viewing formulas in different units of measurement might be useful at times Therefore a configuration can be created for each unit of measurement to convert different units very quickly To add a new configuration click File gt Data gt Add configuration in the main window Picture 93 Add configuration If more configurations are present at the same time buttons will be added for each one Picture 94 Select a configuration To select a configuration click the corresponding voice Right click to rename or remove a configuration Notice the current configuration cannot be removed Picture 95 Configuration options The lower button shows the name of the running configuration Pictures 94 and 95 Click the button to hide view the configuration selection window 78 Software licence TintWise expires 120 days after setup unless activation is made Warning messages will pop up during the last 30 days before expiration Notice if no license is purchased TintWise will stop working We highly recommend purchasing a license before the trial period expires An activation code is required for the software activation Send your request code to HERO to receive your activation code Activation is necessary on every PC running the program To proceed with the activation the following data are required request code type and d
49. ill be calibrated once the first calibration is over o Usually the auto calibration is not necessary so we recommend setting this value quite high at about 50 ml Max auto calibration deviation maximum deviation tolerated in the first dispense half to consider the data valid 91 Security the dispense never aims directly at the target value but always a little below This value is expressed in a percentage The higher is the parameter the more secure and slower the dispenses A balance must be found between precision and speed for every specific need o Examples in Picture 108 o dispense 100 ml o 100 ml 1 99 ml o First dispense 99 ml We assume the dispenser has dispensed the exact quantity o 1 ml remains o 1 ml 1 0 09 ml o Second dispense 0 09 ml o The dispense stops because it is within tolerance Enable combined dispense a combined dispensing is a way to dispense that does a gravi metric test in the first can saves the auto calibrated data and use them on next cans that will be dispensed in volumetric so quicker It s very useful on simultaneous machines The autocalibration is done in two steps ignoring the Security setting If after the second step the requested weight is still not reached the dispensing will be completed in gravimetric and the test will be repeated on next can If the required amount is smaller then the threshold the dispensing will be alway
50. ispenser serial number To activate follow the menu activate When the expiry date approaches pop up warnings will remind the user to activate with a link to the menu activate Picture 96 Accesso a registrazione software Picture 97 Activation code The code in the example above must be sent to HERO along with the dispenser serial number for the activation code to be released Then click Activate and enter the received code Picture 98 Activation code 79 Dispensers Dispensers Instructions differ according to the dispenser in use The common pages are listed below TintWise can manage the following dispensers Archimede Eureka Newton Teo Some features like dispense strategy volumetric calibrations and connecting a scale to the PC are common to all types of dispensers so they are discussed at the end of the present chapter Archimede Eureka Archimede Eureka Software operations in Archimede and Eureka are the same so they will be discussed in the same chapter Both machines are available in a sequential and simultaneous version but the difference is clear during TintWise operations Note the word speed refers to the speed necessary to start a circuit That speed is always shown in percentage of the highest speed limit 0 means the lowest possible speed Basic system requirements Besides the requirements listed in the first chapter the following are present connection
51. ithin a given tolerance which can be set before starting the dispense NOTICE most commercial scales are multirange which means the user s resolution changes according to the scale s If a virtual tare is made the data may not be accurate enough 126 Appendix C CTX automatic agitator Appendix C CTX automatic agitator If a CTX automatic agitator is available TintWise can manage an agitation queue consistent with the dispenses made by the dispenser The queue will later have to be completed on the CTX by pressing the buttons on the dispenser The agitation is made with a fan rotating inside the canister During the rotation a vertical movement will guarantee that the whole product contained in the canister is agitated the same way When the fan is on the bottom of the canister the rotating speed is at its highest and it slows down as the fan moves closer to the surface see the programs setting at CTX Configurator At the end of the agitation the fan must be washed CTX features an automatic wash tool You can set as many agitation programs as you want and associate the various products bases of the formula to a specific program TintWise will prepare the CTX with the data of the correct program depending on the formula to dispense Enable the CTX option during the TintWise installation if you want the option to be available A series of pop up messages help the user keep the queue management under control Picture 141 New e
52. ized according to the different user s needs The window is divided into categories More or less sections might be available depending on the login level General parameters Picture 48 General paramters Language select the display language for TintWise Show creation date if checked once the formula is selected it will be possible to view the creation date the list of colorants and their quantities in the detail window see picture 49 Show base quantity if checked the base quantity will be shown in the formula detail Show formula notes if a formula has one or more notes they will be shown during the for mula selection Show formula notes confirmation window if enabled and if a formula has one ore more notes TintWise will show a confirmation window before to start a dispensing 40 Show formula color if the information about the finished color of a formula is stored into the database it will be shown during the formula selection Selection grids automatic filter if not found if enabled and during a selection you write a not recognized code pressing enter it becomes automatically a selection filter Otherwise an ad vise message will be shown Show Remove the can message if selected the message will be shown at the end of every dispensing Manage customers if selected you will see the customer selection button in the main page Always show customer sele
53. l dispense uses threshold 4 parameters Parameters Quantity quantity required to define a threshold Speed speed for the dispenses within this threshold Tolerance tolerance limit to consider calibration data acceptable 86 o Notice this tolerance level does not depend on the dispenser s precision but it is taken into account only during the calibration process A low level corresponds to a slower calibration Please remember that slower doesn t mean more accurate Waiting time waiting time before dispenses suck back within this threshold Factor K Factor referred to the ideal pump It is determined automatically during calibration Click Calibrate in the canisters page to calibrate a dispenser Picture 105 calibration Buttons Scale connection opens the Scale connection window Test dispenses opens the Test dispenses window to verify the quality of the calibration Calibrate starts calibration Exit closes the window Settings specific weight the specific weight in the standard list is automatically set but if a difference is known the value can be manually modified all changes will not be permanent 87 Drop enable the drop calibration the pumps rotates once or more very slowly for the product to be dispensed drop by drop Counting the number of drops may be requested during the calibration The drop parameters are later determin
54. l the labels will be printed automatically after filling a certain number of cans The Print label button in the main page will be always available and it will not depend on the chosen option Set the number of lines first and then define each line by selecting it on the grid and then the text to be printed and its font Up to 5 fields can be added to every line All text present in the text fields will be printed as typed If a voice is selected from the drop down menu the information text will depend on the selected formula 66 Picture 80 Customize labels select field Click Preview to preview the printed label Click Print to print a test label In both cases random data will be used for the printing operation Click the Add button to create a new layout file Dispense queue Both standard and custom formulas can be added to the dispense queue To do that select them and click Add to queue instead of Dispense The button may be available only with the appropriate login level but the queue can be completed at operator level as well In the Dispense queue section click the Dispense button to view the details about the queue Double click an element to edit it You can view the queue order by schedule or priority 67 Picture 81 Dispense queue Left click the column heading to edit the order criteria Right click a column heading to choose from a list of view options
55. larm settings change change the circuit purge parameters Allow manage custom formulas allows saving and using the formula stored in the custom database Allow customize colorants allows changing or add remove the components that could be later associated to a canister Allow export data Data backup Allow manage dispense queue allows to manage the dispense queue Allow standard database management allows to view the Standard database management window Show manual commands allows accessing the manual commands window Show options view the options page Canisters show the fill empty buttons Canisters allow colorant canister association change Canisters allow purge alarm setting change Show New Edit formula buttons enable the corresponding buttons in the main window Allow customize cans allows accessing the can customization window Show price buttons enable the corresponding button in the main window Allow create advanced search enable the advanced search tool directly from TintWise Allow manage purge advanced settings 140 Revision History Revision History Here the list of the main modifications of TintWise on its releases 5 2 0 0 Multiple discount management Possibility to customize printer settings Suck back speed for Archimede Eureka Unblock cycles set in step for Archimede Eureka
56. lement TintWise has added an element to the dispense queue Picture 142 Start agitation The CTX has started an agitation Picture 143 End of agitation The CTX stops the agitation Between dispenses the CTX is set to wash its parts otherwise the next agitation and production will not occur Obviously if more cans of the same formula are agitated the CTX will wash only at the end of the final can To ignore the washing and allow the CTX to continue press the specific button in the CTX Manager window 127 Picture 144 Start wash A message is displayed at the beginning and the end of every wash Picture 145 Close TintWise If TintWise gets closed when the agitation has not been yet completed the CTX manager will keep working until the process is over 128 CTX Manager Clicking the CTX icon on one of the messages above opens the CTX Manager window where all data of the current agitation can be viewed Picture 146 CTX Manager Above you can see the data of the current agitation Click the remove button to remove an item from the queue if the item is not running yet The running items are highlighted in green color TintWise automatically fills the agitation queue but elements can be added manually by clicking the Add button Picture 147 Add element 129 Select the program the number of canisters to agitate and press ok The center area of the window shows the sensors status and info a
57. level corresponds to a slower calibration Please remember that slower doesn t mean more accurate Factor K Factor referred to the ideal pump Determined automatically during calibration Click Calibrate in the canisters page to calibrate a dispenser 106 Picture 124 calibration Buttons Scale connection open the Scale connection window The button is available if an internal scale is not present Calibrate start calibration Exit close the window Settings specific weight the specific weight in the standard list is automatically set but if a difference is known between the theoretical and real specific weight the value can be manually modified and used for the calibration all changes will not be permanent gravimetric high speed enable the high speed queue calibration If an internal scale is not available the option is disabled because only the volumetric calibration will be needed gravimetric low speed enable the low speed queue calibration If an internal scale is not available the option is disabled because only the volumetric calibration will be needed thresholds enable calibration parameters in the thresholds section o Fast a single 100 ml dispense which influences all the thresholds Use the fast calibration only to fix an existing calibration 107 o Advanced the selected thresholds are calibrated Use the advanced calibration for the firs
58. lly during calibration o Security factor multiplying security factor for the queue Once the final weight is reached Factor queue speed will decrease to low speed The higher is the factor the more secure and slow is the dispense o speed high speed o Calibration quantity quantity to be dispensed to calibrate the queue gravimetric low speed o queue the quantity of product present in the circuit when the valve is closed at high speed determined automatically during calibration o Security factor multiplying security factor for the queue Once the final weight is reached Factor queue speed will decrease to low speed The higher is the factor the more secure and slow is the dispense o Speed low speed o Calibration quantity quantity to be dispensed to calibrate the queue Volumetric intervention finishing or correction Security the dispense never aims directly at the target but always a little below This value is expressed in percentage The higher is the parameter the more secure and slower are the dispenses A balance must be found between precision and speed for every specific need Examples in Picture 122 100 ml dispense 100 ml 10 90 ml First dispense 90 ml We assume the dispenser has dispensed the exact quantity 10 ml remain 10 ml 10 9 9 ml Second dispense 9 9 ml o The dispense stops because it
59. ment modes are available in TintWise Level mode o A different password can be set for each level o By default three levels are available Operator no password is set Only basic operations are possible This is the software starting level Technical no password is set Only maintenance and calibration operations are possible Service Tech administrator password is Producer Complete access to all of the available features Operator mode o An operator list can be added to each level o Operators log in with their name and a custom password o By default no operator is set in TintWise Click the Login button to access the login window If operators are set the operator login will open otherwise the level login will open These windows can also be accessed from the main window File Login Picture 38 Level login Click Logout to go back to the starting level To change the password for the current level click File Login Change password in the main window 34 Picture 39 Change password The current password must be entered once the new password must be entered twice NOTICE No password can be set for the starting level Login organization Depending on the login level used to access the software more or less functions are available The configuration can be changed from the main window Tools Organize login From this window is it possible to
60. n 103 Dispenser settings 109 Autodiagnostic 115 Manual commands 117 APPENDICE A CALIBRATION STRATEGY AND VOLUMETRIC DISPENSE 119 IN THE HERO DISPENSERS 119 CALIBRATION THRESHOLDS 119 ADVANCED THRESHOLD CALIBRATION 120 FAST CALIBRATION
61. nd click On Off 98 Pipes maintenance Before running a Maintenance on the dispenser we recommend to empty the tube and fill it up again once the Maintenance is done Everything can be done with the manual commands but the page below shows how to follow the automatic procedures Picture 118 Maintenance Replace canister procedure to replace a canister At the end all wear data are reset The procedureallows to o empty the tube o Replace the canister with a step by step guide o Fill up the dispense tube Fill up the tube start the procedure to fill up the tube The pump is activated at high speed so that all air is removed while filling up occurs Empty tube start the procedure to empty the tube used to suck the tube s content into the canister 99 Automatic firmware update During the connection with the dispenser TintWise checks the firmware s version installed on the electronic board If a more recent version is available the software will ask to update The update is completely automatic and it takes few seconds Normally it doesn t require any operation by the user Only in particular situations following operations could be asked to the user during the update Turn OFF the dispenser wait for 10 seconds and click Ok Turn ON the dispenser wait for 10 seconds and click Ok To turn OFF ON the dispenser you can use the relative button on the machine Notice don t click Ok
62. play a number or the word MPUSB Changing the preset values may be necessary only if TintWise cannot AutoDetect them Buttons Ok try again to connect Undo exit software Retry in demo mode open TintWise in demo mode that is with no PC dispenser connection After clicking OK the AutoDetect tool may open to verify the connection quality dispense A volumetric calibration must be done for every circuit before dispensing For each dispense the dispenser will run the following operations 1 Colorant dispensing 2 Waiting time 3 suck back After every dispensing a drop always remains within the nozzle Waiting is necessary for the drop to be stabilized a shorter or longer time depends on the products used then the suck back can be run in order to suck the drop back into the nozzle The ability to repeat a dispense effectively strongly depends on the waiting time and the performance of the suck back The waiting time is the time it takes the drop to become completely still in its position before the suck back starts The suck back brings the drop 1 mm back into the nozzle These parameters can be customized for every circuit see paragraph Calibration 82 If the dispenser is connected to a scale and set to work along with it the dispense procedure is more complex For the necessary weight to be reached some dispenses will be made while keeping the scale under control To achieve a higher precision level the
63. present in the dispenser Since the auto detection is active the serial port number in the specific field is usually correct Buttons Ok attemps to connect again Undo exit the software Retry in demo mode open TintWise in demo mode without any connection between PC and dispenser Dispense Volumetric If the dispenser has not a scale the only possible dispense will be volumetric based on the encoder The dispense can be simultaneous but only if the dispensing speed of the colorants is the same TintWise will list the colorants during the dispense depending on their dispense speed Gravimetric the gravimetric dispense is always sequential except when a colorants is given to more circuits where a simultaneous roughing out is made During the entire dispense TintWise communicates with the scale The gravimetric dispense is based on the concept of queue where queue is the quantity of product present in the circuit when the valve gets closed All calculations made on the queues are multiplied for a security factor because a queue can never be perfectly constant Gravimetric dispenses are done in three steps 1 High speed in order to reach the required weight as quickly as possible the dispense starts at high speed The speed is then reduced as the weight limit approaches with a queue calculated at high speed 2 Low speed the dispense then goes on at low speed The valve gets closed when the weight
64. r management menu in the main window to access the dispenser parameters Picture 106 General dispenser parameters Driver mode o Demo TintWise runs with no connection to the dispenser o Connected TintWise is connected to the dispenser Canisters number of canisters When this option is modified a new connection is required agitation the dispenser has an agitator for each canister so as to keep the product fluid The agitation cycle works even when the PC is turned off and is automatically paused during the dispenses and when the Manual Commands window is open o Time On how long the colorants must be agitated o Time Off how long it must be waited between agitation cycles with no further agitation Equipment o can sensor enable disable the can sensor management to check if a can is present under the dispense head o cap enable disable the cap management o Cap and can sensor are found in all dispensers They can be disabled to avoid damages of in case of failure 89 Picture 107 Dispenser settings Scale In most cases the dispenser works in volumetric mode so no scale is required except for calibration Enabling an automatic connection to the scale can be useful in the following cases Ponseral dispenses Fill level auto detection tool Automatic calculation of the filling up quantity with a scale Using a scale can help test the quality of the dispenses
65. real selected production report after clicking on Detail button The selected formula and the real can by can dispensed quantities will be displayed If the dispensed quantity is different from the desired one the percentage error will be displayed If dispensing has been made using a scale the displayed quantities will be exact On the contrary if a volumetric dispensing has been made virtual quantities will be displayed 73 Figura 89 Report detail 74 Statistics The statistics page is available from the main page in Tools gt Statistics menu Figura 90 Statistics After selecting the time period and the desired option click on Process button to display the statistics graph A CSV file will be created clicking on Export on CSV In this way you will be able to view all the dispensing data of the selected time period 75 Figura 91 Statistics graph The same values can be displayed on graph in a list or exported on a excel file 76 Standard database advanced management Whenever an update is installed the previous database is not erased so it s still available for the user To view the list of databases installed and or select a new one open the File gt data gt Standard database menu Picture 92 Standard database management Notice the running database cannot be removed 77 Multiple configuration TintWise can run multiple configurations A configuration is intended as the list o
66. rs quantity quantity required to define a threshold speed speed required for the dispenses within this threshold Tolerance tolerance limit to consider calibration data acceptable o Notice this tolerance level is not connected to the dispenser s precision but is taken into account only during the calibration process A low level corresponds to a slower calibration Please remember that slower doesn t mean more accurate Factor K Factor referred to the ideal pump determined automatically during calibration Advanced threshold calibration Every threshold is defined with a maximum and a minimum value In the first threshold the minimum value is set through a Minimum calibration quantity parameter Calibration consists in some quantity tests between the two given values During each test a calibration point is saved which will later be used to make the necessary calculations A point of calibration expresses the number of steps quantity dispensed First thing the calibration will run tests on the highest and lowest levels so as to memorize how many steps are required to dispense the related quantities Depending on the difference between these values and the theoretical values the K factor is calculated on the threshold If the dispenser s work is linear within the threshold any other points can be calculated by interpolation Obviously calculating intermediate points between two linear points is
67. rs configuration associations and dispenser parameters Dispenser calibration Dispenser local data oo Colorants level present in the canisters dispenser wearing data oo These data are related only at the dispenser currently in use Dispense reports oo Completed dispenses data CTX oo Available only if an automatic CTX agitator is present Click Save to start the export routine Export time depends on the amount of data and the file size The options above are also available during the setup of the output file so that only part of the output data can be installed if necessary See the installation procedure in the following screenshots 70 Picture 85 Exported data setup Picture 86 Exported data setup 71 Picture 87 Exported data setup Further update files can be accessed from the TintWise LAB database and installed as described above Report and statistics Report The dispensing data will be saved to allow next use The report page is available from the main page in Tools gt Report menu 72 Figura 88 Report page You can filter the list datas by period and customer changing the related text boxes and clicking Process After selecting a row from the displayed list it s possible to recall a formula to make a new dispensing clicking on Dispense button The formula will be loaded in the main window as a custom formula It s possible to look at the
68. s done in gravimetric One step combined mode if enabled the two steps saved during the gravimetric test will be merged in one dispensing It might be quicker but depending on the product it might have less precision repeating the dispensing Picture 109 Maintenance dispenser parameters Ask to wet cap sponge every maintenance frequency Wet cap sponge time out maximum time to complete the maintenance Ask to clean cap every maintenance frequency Clean cap time out maximum time to complete the maintenance 92 Clean cap in middle position not available for all dispensers Allow to complete the main tenance with the cap in middle position instead of completely opened Middle position time out time to reach the middle position Pipes maintenance These parameters should not modified unless necessary because they affect the Fill up Empty tube window o Fill pipe o Speed o Empty pipe o Speed Picture 110 Dispenser settings pumps Changes to these parameters are usually not necessary Acceleration pumps acceleration Deceleration pumps deceleration Boost time how long double current is given to the pumps engine at the beginning of the operations o Notice when working with simultaneous dispensers the circuits will not start at the same time so that double current is never given to two engines at the same time Start speed starting
69. s within tolerance o Threshold below this threshold you can directly start a volumetric intervention instead of high or low speed dispenses You can set the number of times a low speed queue is repeated Threshold auto calibration starts below this threshold o With the auto calibration the dispense is split into two parts the second half will be calibrated once the first calibration is over o Usually the auto calibration is not necessary so we recommend setting this value quite high at about 50 ml o tolerance auto calibration max deviation tolerated during the first half of the dispense for the output data to be considered valid 105 Picture 123 parameters calibration thresholds The average default threshold usually applies to all products Hereby the calibration thresholds are set During the dispenses depending on the dispensed quantity either thresholds are used Examples in Picture 123 a 0 5 ml dispense uses threshold 0 parameters A 1 5 ml dispense uses threshold 1 parameters A 30 to 150 ml dispense uses threshold 2 parameters Parameters Quantity quantity required to define a threshold Speed speed for the dispenses within this threshold Tolerance tolerance limit to consider calibration data acceptable o Notice this tolerance level is not connected to the dispenser s precision but is taken into account only during the calibration process A low
70. ssociated to all products Default order priority a higher value means a higher priority for a can during the selection For same priorities the order will be by capacity External code alternative code or codes used for external connections to other software Notice the cans listed in the standard database can t be removed 64 Labels Click the Labels button or press F5 on the keyboard in the main window to print a label Set the number of copies and click print The printed data will depend on the selected formula and the user s setting Picture 78 Print label Standard and custom formulas can be printed with different layouts Go to the File gt Data gt Customize gt Labels menu to edit layouts Picture 79 Label layout The margins settings depend on the printer in use Usually they can be set to zero 65 The printer and its settings can be modified by the related button The button Reset set TintWise to print on the system default printer The auto print mode can be set 1 Never you have to click the related button to print a label This will never be printed auto matically 2 Before each dispensing the label will be printed before every dispensing 3 After each dispensing the label will be printed after every dispensing 4 All at once before dispensing all the labels will be printed automatically when clicking Dis pense button 5 All at once after dispensing al
71. startup after the connection with the dispenser the software checks if some maintenaces are needed If yes it shows following page Figura 70 Maintenance The maintenaces to be done are highlighted in yellow Wet cap sponge o You must wet the cap sponge to avoid the colorants become dry on the nozzles Clean cap o You must remove clean and replace the cap Purge o You must purge the colorants Depending on the option below it will purge all can isters or just the ones in purge alert You can see the list of canisters in alert on the second column Clicking Next TintWise will follow you with a wizard to do the maintenances The procedure may be different depending on the dispenser Here an example of some wizard s pages 59 Figura 71 Clean cap required Figura 72 Purge can required Figura 73 Purge circuirs in progress 60 Units of measurement All Units of measurement can be customized in TintWise by opening the File gt Data gt Units of measurement menu Picture 74 Unit of measurement 61 Picture 75 Units of measurement During the installation a database of the most common units of measurement is created Click the buttons in the left lower corner to add or cancel units Code memory code Description the description is shown on the right side of the number displayed Factor multiplying factor on milligram or gram base Fraction dividing f
72. t calibration of the dispenser It may be avoided only if data from a previous calibration from a dispenser with the same configuration are installed Press the Calibrate button and calibration will start automatically Fill in the capacity field for the can in use to check that the dispensed quantity can be contained in that can If the calibration is done with a low end scale it is necessary to set the can capacity so that the low end scale is never exceeded Confirmation instructions are required only in case of filling up or replacing a canister During the calibration a graphical preview of the running test is shown on the right side of the screen At the end a confirmation message is displayed For further information on the volumetric calibration see Appendix A at the end of this chapter 108 Dispenser settings Click the Dispenser management menu in the main window to access the dispenser parameters Picture 125 Dispenser settings general Driver mode o Demo TintWise runs with no connection to a scale o Connected TintWise is connected to the dispenser Canisters number of canisters When this option is modified a new connection is required agitation the dispenser has an agitator for each canister so as to keep the product fluid The agitation cycle works even when the PC is turned off and is automatically paused during the dispenses and when the Manual Commands window is open The agita
73. t is possible to multiply the colorants amounts of a formula by a percentage Picture 50 Formula percentage 42 Units of measurement Picture 51 Unit of measurement The units of measurement listed in the drop down menus can change depending on the corresponding details See paragraph Units of measurement It is possible to customize the units of measurements used to view data by Components views the quantity of colorants in the formula add formula from the New edit window Base views the quantity of base in the formula Canister level views the levels in the canisters window Filling up adds filling up quantity Capacity views capacity in the canisters window If a fractional measurement unit for colorants is selected it s possible to set the maximum number of fractions to be viewed in formula view This kind of displaying is quite useful when using manual dispensers 43 Figura 52 Show more fractions 44 In fig 50 example the formula view will be as follows Figura 53 Formula view with many fractions 45 View price Figura 54 View price Number of available discounts it will be possible to apply one or more discounts to the formula s price Tax tax is added automatically to prices Price markup on base the base price will increase on a given percentage Price markup on colorants the price of colorants will increase on a gi
74. ters show advanced options Check this one to view the detail menu of the selected canister Canisters allow canister capacity change The physical parameters related to the canister capacity can be edited Allow ignore purge alert if checked the dispensing will proceed even in case of minimum quantity alert Allow Logo Information change see Software options Allow advanced settings enables the advanced settings Show Print label button enables label printing and shows the corresponding button in the main window Allow use advanced search the color code search is enabled if the option is available in the database or it has been created with TintWise Allow management of operators if enabled at a specific login level it allows the user logged in at that level to add remove and edit the operators associated to the lower levels Show desktop if it s not enabled PC operations outside TintWise will not be possible we recommend selecting this option along with Automatic shutdown Allow dispenses settings change settings parameters can be edited Show data view the voices in the data menu in the main window Canisters allow level alarm change Enables changes on the alarm and warning levels The alarm level must always be lower than the warning level Canisters allow calibration Allows calibrating the dispenser 139 Canisters allow steps a
75. tion time is equally divided among the current agitation groups The motor runs all the time to guarantee the colorants flow o Groups number of agitation groups o Speed motor speed during recirculation o Time On how long the colorants must be agitated o Time Off how long it must be waited between agitation cycles Equipment o can sensor enable disable the can sensor management to check if a can is present under the dispense tap cap enable disable the cap management Time out how long before the cap is closed after the dispense is finished o Automatic elevator movement enable disable the elevator management if checked after the insert can message is displayed the elevator will go up to the can sensor 109 Movement down manage the elevator descent None no automatic movement Every can at the end of every dispense Every dispense after every dispense for more cans of the same formula Time out max time range for the elevator movement to occur If the up or down movement should take longer an alarm will be displayed Picture 126 Dispenser parameter Scale Dispense type select the dispenser type o volumetric o gravimetric o combined NOTICE if no scale is present the only type available is volumetric Dispense order order mode for the formulas being dispensed o None no order o Small quantity first
76. tom database for each configuration if different configurations are used it is possible to choose whether to keep a custom database shared among the configurations Columns in New edit window if long descriptions are required for the colorants viewing the window New edit formula by grouping all colorants on a single column might be very useful 51 Custom formula keys edit the number of the memory keys to be used in the custom formulas Custom formula key description the keys description can be edited The descriptions are shown in the column headings in the custom formula section Dispenser the dispenser driver currently in use 52 Prices management Prices can be in the standard database or can be added modified directly from TintWise Prices depend on some data settings Colorants prices price liters or price weight Base price price liters or price weight Can price the absolute can price The can is intended for a defined selection so its price will include the previously weighed base already added for a specific product If can price is checked the price on liters or weight will be ignored because it is already included Fixed price of a formula if a fixed price is set for a specific formula all other data are ignored TAX added to the final price see Software options Markup on base value added to the base price see Software options
77. useless because they are certainly linear as well Therefore the calibration when necessary will run a test on a quantity placed at one third between the min and max levels If the output point M is linear plus or minus the tolerance the calibration will be positive otherwise with a similar procedure the calibration will try to determine the linearity between the min point and the M point and between the M point and the max level In this way the calibration algorithm will run just a few tests if the product s reaction is linear otherwise more points will be added until a correct calibration curve is obtained The number of steps necessary for dispensing a quantity will then be calculated by interpolation between the two closest points The advanced calibration performs these operations for all the threshold selected If the calibration point is very small it will be dispensed many times for a more acceptable result to be determined after the tests the average level is saved 120 Fast calibration As previously discussed a K factor is calculated for every threshold With the fast calibration a global K factor is calculated which will edit the factors of every threshold accordingly and coherently The calibration will attempt with the present calibration data to dispense a large enough quantity of colorants All the factors are updated according to the errors registered during the dispense Example Test quantity
78. ven percentage If the double price management is enabled for the database in this page you will have the possibility to insert two different VAT and two different markups both for colorants and bases Se il database prevede la gestione dei doppi prezzi in questa stessa pagina si avr la possibilit di inserire due IVA e due ricarichi sia per coloranti che per basi distinti 46 External formula Picture 55 External formula TintWise can import formulas from a text file or an external formulation or color management software TintWise must be instructed on where the file is stored Use external formula importing from external software is enabled External formula file name the path and folder where the formula text file is stored Entire folder if checked all files in the folder will be read and added to the dispense queue External formula file name name of the swap file if Entire Folder is unchecked It must be used when the external software replaces the same file again and again Most formulation and color management softwares work this way Add external formula in Dispense queue if checked the external formula is not loaded and dispensed but added to the dispense queue Format the swap file format Select the correct format by clicking the Change button Formats may change depending on the program in use 47 Figura 56 External formula format Minimi
79. ying factor indicating the flow rate difference from the ideal pump The software features two dispense types advanced calibration determines both the product related data point 1 and the K factor point 2 through a series of tests Fast calibration determines only the K factor point 2 by running a single dispense and calibrating the difference between its actual and theoretical behavior This is a powerful feature because once the dispenser has been calibrated with advanced calibration settings the output data can be transferred to another dispenser with the same features same model same colorants and same configuration On the destination dispenser only a fast calibration will be needed to recalculate the possible difference between the dispense pumps Calibration thresholds Volumetric dispenses tend to be more precise and easy to repeat if run at slow speed for this reason thresholds can be set so that the speed will vary depending on the dispense quantity small dispenses at slow speed and vice versa Picture 135 thresholds Depending on the dispenser model more data may be necessary to set a threshold The parameters in Picture 135 are common to all dispensers Examples in Picture 135 dispenses between 0 and 1 ml use the threshold 0 parameters dispenses between 1 and 10 ml use the threshold 1 parameters dispenses above 10 ml use the parameters of the last threshold 119 Paramete
80. ze after dispense if checked TintWise minimizes after every dispense and returns to the external formulation software Warn if not recognized if the file is read correctly but some colorants are not found within the available ones a warning message is displayed 48 External commands Picture 57 External commands TintWise can be set to work as a driver thus receiving commands from external software through text files For more information on the ASCII protocol used please contact HERO 49 Logo Picture 58 Logo The main page logo upper right corner can be customized with a personal business logo Information are later displayed in the information window 50 Advanced Picture 59 Advanced Check maintenance at startup check to show hide the maintenance request at software startup Start with last selected formula on startup the last selected formula is shown If unchecked on startup the first level of the standard formula is displayed Enable AutoDetect fill level the fill level is automatically detected with the scale connected by weighing the can and the base already present in the can If checked the AutoDetect fill level voice is added to the formula selection A scale is required for this feature to be active o Always ask for confirmation ask for confirmation once the fill level is detected o Threshold tolerance threshold for the fill level detection Change cus

TintWise POS Manual Ver_5.2.0.0

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