User`s Manual
Contents
1. EZ 1000 Plus User s Manual Rev B 1 BARCODE PRINTER aa 8 el PRIME ACCES SOMOS Arne 8 1 2 General Specifications sise 8 Tt COMMUNICANONAIN MACE ecc ee u 10 T4 Pinter P INS auslesen 12 2 PRINTER INSTALLATION 22 2202202202022002002000n0nn0n nun anna nn nn 14 2 1 RI0DOR Inslallalon eines 14 2524 abel IMSTANAUION i 16 2 3 Label Roll Core Installation Instruction ooooccncoconnnncononcnnonononononnnnnnnanoncnnanonnnnonons 17 24 Cardy Hang tags NS een 18 A o o UA Me ance ania as nae 18 20 Diver InstallallOn aaa ai 19 SL ACGESSORT eigene 20 3 1 8tipperInstallalionz nes ee reellen 20 3 2 e tterinstallal n ee 23 3 3 GCF Gard Adapter Installation ann esse een a 25 JA CF Cata list Uelonen a ee a ie 26 4 CONTROL PANE Loomis 27 A PU O ae ee eae ac os 27 A FEED NO li ses ee ee 28 nn A 28 AA AMOS GING nenne ee ee ee 29 AO DUME Mode ss ee en rinnen 29 4 6 Direct Thermal Thermal Transfer Mode Switch 29 4 7 See Ihrough Sensor O O6 na 30 40 EMOL MESSAGES nenne Eee 31 5 MAINTENANCE AND ADJUSTMENT 32 5 1 Thermal Print Head Cleaning ass nel 32 5 2 Thermal Print Head Balance Adjustment 32 9 3 PIINL EINE AQJUSITMEN ia 33 9 4 Adus tte CUE ennaa 33 929 ITOUDlESNOO NN Diari E E id 34 EZ 1000 Plus User s Manual Rev B T 1 Barcode Printer 1 1 Printer Accessories After unpacking please check the accessories that come with the package and2. EZ 1000 Plus User s Manual Rev B 2 Safety Instructions Please read the following instructions seriously 1 Keep the equipment away from humidity Before you connect the equipment to the power outlet please check the voltage of the power source Disconnect the equipment from the voltage of the power source to prevent possible transient over voltage damage Don t pour any liquid to the equipment to avoid electrical shock ONLY qualified service personnel for safety reason should open equipment Don t repair or adjust energized equipment alone under any circumstances Someone capable of providing first aid must always be present for your safety Always obtain first aid or medical attention immediately after an injury Never neglect an injury no matter how slight it seems EZ 1000 Plus User s Manual Rev B 3 CCS Compliance Certification Services Ince mure 61102402D FCC DoC TEST REPORT m for Thermal Transfer Printer MODEL EZ 1xxxPvyy 0 9 v 0 9 a z Brand Name GODEX THARO ACCUMAX SYSTEM WAVE Test Report Number 61102402 D Issued for GODEX INTERNATIONAL CO LTD 4F No 168 Liancheng Rd Jhonghe City Taipei County 235 Taiwan R O C Issued By Compliance Certification Services Inc Tainan Laboratory No 8 Jiu Cheng Ling Jiaokeng Village Sinhua Township Taman Hsien 712 Tarwan R O C TEL 886 6 580 2201 FAX 886 6 580 2202 Issued Date November 10 2006 T
3. EZ 1000 Plus P N 920 012411 00 Rev B 12 05 FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at own expense EMS AND EMI COMPLIANCE STATEMENT FOR EUROPEAN USERS This equipment has been tested and passed with the requirements relating to electromagnetic compatibility based on the standards EN 55022 1998 A1 2000 A2 2003 CISPR 22 Class A EN 55024 1998 A1 2001 A2 2003 IEC 61000 4 Series EN 61000 3 2 2000 amp EN 61000 3 3 1995 The equipment also tested and passed in accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits EZ PLUS SERIES TO WHICH THIS DECLARATION RELATES IS IN CONFORMITY WITH THE FOLLOWING STANDARDS EN55022 1998 CLSPR 22 Class A EN55024 1998IEC 61000 4 Serial EN61000 3 2 2000 EN 6100 3 3 1995 CFR 47 Part 15 CISPR 22 3rd Edition
4. Loosen and then lift the upper print mechanism by pressing the locking tenons Unlock the front cover piece by pushing locks inward Lift take off the front cover piece according to the direction shown in the figure Plug in the cable connector of the cutter module onto the switchboard socket e Notes Before plug the connector into socket please check the pin first EZ 1000 Plus User s Manual Rev B 23 Place the left side of the stripper first and then fit the right side Flip the cutter module downward to open the cutter Hold the cutter module and lock it with screws After the screws are locked flip close the cutter module Feed the label through the Label Guides Close the mechanism to complete the cutter module installation Press the FEED key to adjust the position of label and complete the installation EZ 1000 Plus User s Manual Rev B 24 3 3 CF Card Adapter Installation Front CF Card Adapter Back Open the top cover by pressing the Cover Open Buttons on both sides Take off the label roll core Open and remove the plastic cover from the inner base Check the correspondent pins and sockets to plug the adapter card onto the main board e Notes Please make sure the sockets and the pins are match otherwise the pins may get damaged Close the plastic cover EZ 1000 Plus User s Manual Rev B 25 3 4 CF Card Instruction EZ 1000 Plus ser
5. N Use X4 command to print 2 beeps Can ma the file printer will out all the files and then check Red print out Filename can not be twice a whether the file exist and the found file name is correct 2 beeps ale Le Ba poet Change the file name and Red will print out Filename is twice download again repeated EZ 1000 Plus User s Manual Rev B 31 9 Maintenance and Adjustment 5 1 Thermal Print Head Cleaning Unclear printouts may be caused by dusty print head ribbon stain or label liner glue Therefore when printing it s necessary to keep the top cover closed Also check and prevent paper label from being stained or dusty to ensure print quality and to prolong the print head life Print head cleaning instructions are as follows Power off the printer Open the top cover Take out the ribbon Open the print head by pressing the locking tenons If on the print head see blue arrow there s label pieces or other stain please use a soft cloth with industrial use alcohol to wipe away y the stain e Notele Weekly cleaning on the print head is recommended e Mote2 e When cleaning the print head with soft cloth make sure there is no any metal or hard particles attached on it e Note3 You can also clean the print head with the cleaning card that comes with the printer 5 2 Thermal Print Head Balance Adjustment When printing with different label materials
6. en gt Tesine laboratory NVLAP LAB CODE 200627 0 4 SA E Pf 1109 Note This report shall not be reproduced except in full without the written approval of Compliance Certification Services Inc This document may be altered or revised by Compliance Certification Services Inc personnel only and shall be noted in the revision section of the document The client should not use it to claim product endorsement by TAF NVLAP or any government agencies The test results in the report only apply to the tested sample Page 1121 EZ 1000 Plus User s Manual Rev B 4 CCS Compliance Certification Services Inc T CE EMC TEST REPORT for Thermal Iransfer Printer MODEL EZ 1xxxPyyy x 0 9 y 0 9 a 7 Brand Name GODEX THARO ACCT MAN SYSTEM WAVE Test Report Number 61102402 E Issued for GODEX INTERNATIONAL CO LTD 4F No 168 Liancheng Rd Jhonghe City Taipei County 235 Taiwan R O C Issued By Compliance Certification Services Inc Tainan Laboratory No 8 Ju Cheng Ling Jiaokeng Village Sinhua Township Tainan Hsien 712 Tarwan ROC TEL 886 6 580 2201 FAX 886 6 580 2202 Issued Date November 10 2006 NYAS HVLAP LAB CODE 2006270 z ETA 1109 Note This report shall not be reproduced except in full without the written approval of Compliance Certification Services Inc This document may be altered or revised by Compliance Certification Services Inc personnel only and shall be noted in th
7. or using different ribbon types unbalanced print quality may occur due to the media material differences thus its necessary to adjust the Thermal Print Head pressure Open the top cover Take out the ribbon Turning the print head adjustment screws slightly by screwdriver to increase or decrease print head pressure EZ 1000 Plus User s Manual Rev B 32 5 3 Print Line Adjustment To get better printing balance and quality use print head adjusting gear to adjust the contacting surface between print head and label 1 When turning print head adjusting gear counter clockwise as arrow 1 shows print head would move in the direction where arrow A shows When turning print head adjusting gear clockwise as arrow 2 shows print head would move in the direction where arrow B shows 5 4 Adjust the cutter A cutter adjusting hole is present on the side of cutter where A is pointing to The cutter will not work properly if there is a paper jam Turn the power off and use a M3 hexagon wrench inserted into hole A and then turn it counter clockwise Power on the printer after clearing the paper jam the cutter will reset automatically e Note The label paper used for cutting is suggested to be at least 30mm in height EZ 1000 Plus User s Manual Rev B 33 5 5 Troubleshooting Power on the printer but the Check the power connector LED does not light up LED light turns red Ch
8. store appropriately Barcode printer Power cord Switching Power USB Cable Label Ribbon Empty Ribbon Roll Clean card Quick Start Guide CD includes label editing software QLabel Manual 999999444 1 2 General Specifications Model EZ 1100Plus EZ 1200Plus EZ 1300Plus Resolution 203 dpi 8 dot mm 1300 dpi 12 dot mm Print Mode Print Length Min 12mm 0 47 Min 12mm 0 47 Max 1727mm 68 Max 762mm 30 108 mm 4 25 105 7mm 4 16 Detection Label length auto sensing and or program command setting Label Roll OD Max 125mm 4 92 Core Diameter 1 1 5 3 Width 25mm 1 118mm 4 64 Thickness 0 06 0 25mm 0 0025 0 0098 Length 300M 981 ft Max ribbon roll OD 68mm 2 67 Ribbon Type transfer ribbons wax hybrid and resin in widths of 30mm to 110mm 1 88 to 4 33 Core Inner Diameter 25 4mm 1 Printer Language EZPL Firmware downloadable Application QLabel IV EZPL only DLL amp Driver Microsoft Windows NT 4 0 2000 and XP 11 resident alphanumeric fonts included OCR A amp B those are expandable 8 Resident Fonts times horizontally and vertically All bit mapped fonts in 8 orientations Scalable Font Code Page 850 852 in 4 orientations Fonte Download Windows bit mapped in 8 orientations True Type font Ver 2 XX and Asian fonts in 4 orientations Image Handling BMP PCX Support ICO WMF JPG EMF file through so
9. 1997 Class A ANSI C63 4 2001 CNS 13438 IEC60950 1 2001 GB4943 2001 GB9254 1998 GB17625 1 2003 EN60950 1 2001 CAUTION Danger of explosion if battery is incorrectly replaced Replace only with the equivalent type recommended by the manufacture Dispose of used batteries according to the manufacturer s instructions Specifications are subject to change without notice EZ 1000 Plus User s Manual Rev B 1 Safety Instructions Bitte die Sicherheitshinweise sorgf ltig lesen und f r sp ter aufheben 1 Die Ger te nicht der Feuchtigkeit aussetzen Bevor Sie die Ger te ans Stromnetz anschlie en vergewissern Sie Sich dass die Spannung des Ger ts mit der Netzspannung bereinstimmt Nehmen Sie das Ger t bei berspannungen Gewitter vom Netz Das Ger t k nnte sonst Schaden nehmen Sollte versehentlich Fl ssigkeit in das Ger t gelangen so ziehen sofort den Netzstecker Anderenfalls besteht die Gefahr eines lebensgef hrlichen elektrischen Schlags Wartungs und Reparaturarbeiten d rfen aus Sicherheitsgr nden nur von autorisierten Personen durchgef hrt werden Bei Wartungs und Reparaturarbeiten m ssen die Sicherheitsvorschriften der zust ndigen Berufsverb nde und Beh rden unbedingt eingehalten werden Bei Verletzungen unbedingt den Arzt aufsuchen und die gegebenenfalls die zust ndigen Stellen benachrichtigen Unterlassung kann zum Verlust der Versicherungsleistungen f hren
10. AD See through Sensor OFF Reflective Sensor AD 146 186 223 2 Code Page 850 4 4 Auto Sensing Printer can automatically detect label black mark paper length and record By doing this the printer can accurately detect the label black mark positions without setting the print length 1 Check if the Moveable Sensor Mark is located at the right sensing position Power off the printer press and hold the FEED key 3 Power on the printer while still holding the FEED key and the printer will beep 3 times Keep holding the FEED key wait for the STATUS light turn orange and READY light flash orange then release the FEED key Printer will automatically detect the label size length and record it Printer goes back to standby mode after performing the measurement 4 5 Dump Mode When label setting and the print result don t match for each other it is recommended to go into the Dump Mode to check whether there s a mistake in data transmission between the printer and the PC For example when printer receives 8 commands yet without processing these commands only printed out the contents of the commands this will confirm whether the commands were received correctly Test procedures to enter the Dump Mode are as follows 1 Power off the printer press and hold the FEED key 2 Power on the printer while still holding the FEED key 3 Keep holding the FEED key wait for the STATUS light turn orange and READY light flash green t
11. Dump Mode Direct Thermal Mode Thermal Transfer Mode See through Sensor on off and then return to Self Test again These different statuses can change the setting of printer they are described as follows p Normal Normal status status Press and hold the FEED y then power on the printer READY Red Flash Printing Self Test page for STATUS ATUS Orange STATUS orange Self Test operation instructions please refer to page 28 REAGI Flash E Mode for operation instructions STATUS Orange Flash Dump Mode _ operation instructions please refer to please refer to page 29 page 29 STATUS Orange Flash Thermal DT DT Mode for operation STATUS Be Mode instructions please refer to page 29 Flash Transfer TT TT Mode for operation instructions STATUS Red Mode please refer to page 29 READY nn 4 See through a a ca ee me Flash Sensor on off Off for operation instructions please STATUS Red refer to page 30 Return to Self Test ed READY we STATUS Red Flash Printer is currently downloading F W EZ 1000 Plus User s Manual Rev B 27 4 2 FEED Key After pressing the FEED key printer will send the media according to media type to the specified stop position When printing with continuous media pressing the FEED key will feed media out to a certain length When printing labels pressing the FEED key will feed one label at a time if the label is not sent out
12. d host printer N C Signal Gnd Chasis Gnd 5V max 500mA Signal Gnd host nitialize host printer Error printer Signal Ground N C Select in host printer Serial Interface Serial Default _ 9600 baud rate mo paritys 8 data bitse 4 stop bit XON XOFF protocol and Setting RTS CTS gt RS232 HOUSING 9 pin to 9 pin DB9 SOCKET DBYPLUG 5V max 500mA O ON OOF NN gt D CR PC PRINTER e Motes The total current output from parallel port and serial port altogether can not exceed 500mA USB Interface Connector Type Type B EZ 1000 Plus User s Manual Rev B 10 Internal Interface TXD 2 RXD 3 CTS 4 5 e 7 o 10 1 12 SV CTS 2 TXD 3 RTS RXD 5 GND e EZ 1000 Plus User s Manual Rev B 11 1 4 Printer Parts 2 3 5 4 6 7 8 Locking Tenon left right Front Cover Piece LED Light Ready 1 EZ 1000 Plus User s Manual Rev B 12 NO O1 BP A Fan Fold Label Insert Power Switch Ethernet Socket Option UBB PRA o USB Port 1 Parallel Port 6 Serial Port RS 232 Power Socket The communication ports may vary depending on product types EZ 1000 Plus User s Manual Rev B 13 2 Printer Installation This printer model has the following print modes Thermal When printing ribbon must be installed to transfer the print contents onto the Transfer TT media Direct Thermal When printing no ribbon
13. e are 2 sockets on the converting boards one is for stripper installation and another one is for cutter before plug the connector into socket please check the pin first Place the left side of the stripper first and then fit the right side Hold the stripper module and tighten the screws Feed the label through the Label Guides e Motes The label paper used for rewinding purpose is suggested to be at least 30mm in height Peel off the first label and feed the liner through the roller and the Tear off Bar EZ 1000 Plus User s Manual Rev B 21 Follow the direction as shown in figure to feed the liner across the stripper 11 Close the upper print mechanism and the stripper Press the FEED key to adjust the position of label and complete the installation EZ 1000 Plus User s Manual Rev B 22 3 2 Cutter Installation Cutter Module Screw TAP 3 8 x 2pcs e Mote1 Please power off the printer before installing the cutter module e Mote2 Do not cut self adhesive labels The traces of adhesive will pollute the rotary knife and impair safe operation The service life of Note3 the cutter s 500 000 cuts with 1609 paper weight and Suggestion en pus eee When installing the cutter module set the stop position to 30 paper WEN in QLabel and the E value is 30 Open the top cover by pressing the Cover Open Buttons on both sides The max paper cutting width is 116mm
14. e revision section of the document The client should not use it to claim product endorsement by TAF NVLAP or any government agencies The test results in the report only apply to the tested sample Page 1 62 EZ 1000 Plus User s Manual Rev B 5 A ccs Compliance Certification Services Inc Report No 61102402 V VCCI EMC TEST REPORT for Thermal Transfer Printer MODEL EZ 1xxxPyyy x 0 9 y 0 9 a z Brand Name GODEX THARO ACCUMAX SYSTEM WAVE Test Report Number 61102402 D lssued for GODEX INTERNATIONAL CO LTD AF No 168 Liancheng Rd Jhonghe City Taipei County 235 Taiwan R O C Issued By Compliance Certification Services Inc Tainan Laboratory No 8 Jiu Cheng Ling Jiaokeng Village Sima Township Tainan Hsien 712 Tarwan R O C TEL 886 6 580 2201 FAX 886 6 580 2202 Issued Date November 10 2006 O jia on em a ee WV ee nl LNW Us AIG MRA N E T PS 5 Voting Laborator NYLAP LAB CODE 200627 0 AENA E E un LTR 1109 Note This report shall not be reproduced except in full without the written approval of Compliance Certification Services Inc This document may be altered or revised by Compliance Certification Services Inc personnel only and shall be noted in the revision section ofthe document The client should not use it to claim product endorsement by TAF NVLAP or any government agencies The test results in the report only apply to the tested sample Page 1 21
15. eck for software setting or program command errors power status after printing Replace with suitable label or ribbon stops Check if label or ribbon is all out Check if label is jammed tangled up Check if mechanism is not closed Thermal Print Head not positioned correctly Check if sensor is blocked by paper label Check for abnormal cutter function or of no actions if cutter is installed Printing started but nothing Check if label is placed upside down or if label is not was printed on the label suitable for the application Select the correct printer driver Select the correct label and print type Check if label or ribbon is stuck on the Thermal Print Head Check if application software has errors Check if start position setting has errors Check if ribbon has wrinkles Check if ribbon supply shaft is creating friction with the platen roller If the platen roller needs to be replaced please contact your reseller for more information Check if power supply is correct When printing part of the label Check if Thermal Print Head is stained or dusted wasn t printed completely Use internal command T to check Thermal Print Head can print completely Check the media quality Printout not in desired position Check if sensor is covered by paper or dust Check if liner is suitable for use please contact reseller for more information Check if label roll edge is aligned with Label Width Guide When printing page skipping Check if error occ
16. ftware Code 39 Code 93 Code 128 subset A B C UCC EAN 128 K Mart UCC EAN 128 UPC A E add on 2 amp 5 2 of 5 2 of 5 with Shipping Bearer Barcodes Bars EAN 8 13 add on 2 amp 5 Codabar Post NET EAN 128 DUN 14 MaxiCode HIBC Plessey Random Weight Telepen FIM China Postal Code RPS 128 PDF417 Datamatrix code amp QR code Serial port RS 232 Baud rate 4800 115200 Xon Xoff DSR DTR USB port V2 0 Parallel port Bi direction EZ 1000 Plus User s Manual Rev B 8 Two Bi color LED Ready Status Function Key FEED Power Auto Switching 100 240VAC 50 60 Hz Operation 41 F to 104 F 5 C to 40 C Storage 4 F to 122 F 20 C to 50 C Humidit Operation 30 85 non condensing Free air y Storage 10 90 non condensing Free air Control Panel Environment Length 285 mm 11 2 Height 171 mm 6 8 Width 226 mm 8 9 Weight 2 72 Kg Rotary Cutter Module Stripper Module CF Card Adapter with RTC Internal Ethernet Adapter Card Specifications are subject to change without notice Printer Dimension EZ 1000 Plus User s Manual Rev B 9 1 3 Communication Interface Parallel Interface Handshake DSTB connects to the printer BUSY connects to the host Interface cable Parallel cable compatible to IBM PC Pin out See below Strobe host printer Data 0 7 host Acknowledge printer Busy printer Paper empty printer Select printer Auto Linefee
17. hen release the FEED key Printer will automatically print DUMP MODE BEGIN This indicates the printer is already in Dump Mode 4 Send commands to the printer and check if the printout matches the sent command s To cancel get out of the Dump Mode press the FEED key the printer will automatically print out OUT OF DUMP MODE This indicates that printer is back in the standby mode Powering off the printer is another way to exit the Dump Mode 4 6 Direct Thermal Thermal Transfer Mode Switch 1 Power off the printer press and hold the FEED key 2 Power on the printer while still holding the FEED key and the printer will beep 3 times Keep holding the FEED key wait for the STATUS light turn red and READY light flash red then release the FEED key The printer will go into Direct Thermal DT Mode and automatically print NOW IS DIRECT THERMAL DT MODE This indicates that printer is currently in DT Mode 3 Power on the printer while still holding the FEED key and the printer will beep 3 times Keep holding the FEED key wait for the STATUS light turn red and READY light flash orange then release the FEED key The printer will go into the Thermal Transfer TT Mode and automatically print NOW IS THERMAL TRANSFER TT MODE This indicates that printer is currently in TT Mode NOW IS THERMAL TRANSFER TT MODE NOW IS DIRECT THERMAL DT MODE EZ 1000 Plus User s Manual Rev B 29 4 7 See through Sensor o
18. ies printers can read the CF Card after installed the CF Card Adapter Ifthe built in memory is insufficient for storing label formats graphics or fonts users can use CF Card as external memory to provide more memory space When using the CF card please follow the instruction as below 1 2 Please power off the print before installing or removing CF Card from the card slot The CF Card cannot be used for printer s external memory until it is formatted in FAT16 When the printer has detected that the CF card is not formatted in FAT16 it will beep 3 times and the Status led light will flash orange If user wants to format the CF Card just press the FEED key and then the printer will start to format the CF Card in FAT16 When the format is complete the LED light will turn to green If choose not to format the CF Card just open the Top Cover of printer and wait for the turn on procedure complete After the format is complete a file folder named Godex would be created automatically This folder is for storing all the data from the printer please don t do any change on it The capacity of CF Card that is supported by the printer is from 128MB to 1GB EZ 1000 Plus User s Manual Rev B 26 A Control Panel 4 1 LED Status Press and hold the FEED key then power on the printer the printer will beep 3 times and enter into Self Test status If keep holding the FEED key the status will change in sequence to Auto Sensing Mode
19. in a correct position please proceed with the Auto Sensing see page 29 4 3 Self Test The Self Test function in a printer will help user to figure out whether the printer is operating normally In the Self Test Mode the printer will print out a test sample each time when the FEED key is pressed To break off the Self Test procedure just turn off the printer Below are the Self Test procedures 1 Power off the printer press and hold the FEED key 2 Power on the printer while still holding the FEED key release the FEED key after printer beeping 3 times 3 After about 1 second printer would automatically print out the following This indicates the printer is operating normally Model amp Version Serial port setup EZXXXX VX XXX Serial port 96 N 8 1 Test pattern Self Test includes the internal printer data setting Number of DRAM installed Image buffer size Number of forms Number of graphics Number of fonts Number of Asian fonts Number of Databases Free memory size Speed Density Ref Point Print direction Label width Form length Cutter Stripper Mode See through Sensor status Reflective Sensor status Code Page EZ 1000 Plus User s Manual Rev B 1 DRAM installed Image buffer size 1500K 000 FORM S IN MEMORY 000 GRAPHIC S IN MEMORY 000 FONT S IN MEMORY 000 ASIAN FONT S IN MEMORY 000 DATABASE S IN MEMORY 2048K BYTES FREE MEMORY A54 H10 ROOO R200 W10 Q48 3 Option DO 00
20. is necessary it only requires direct thermal media DT Please check the specific print mode and then go into the Setting Mode after power on the printer 2 1 Ribbon Installation Place the printer on a horizontal surface and open the top cover by pressing the Cover Open Buttons on both sides Loosen and then lift the upper print mechanism by pressing the locking tenons Place a new ribbon roll onto the ribbon supply shaft EZ 1000 Plus User s Manual Rev B 14 Feed the ribbon from the Ribbon Supply Shaft under the Print Head Wrap the ribbon around the Ribbon Shaft and stick the ribbon onto the Empty Ribbon Roll Core Firmly close the upper print mechanism EZ 1000 Plus User s Manual Rev B 15 2 2 Label Installation Open the top cover by pressing the Cover Open Buttons on both sides Place the label roll onto the Label Roll Core Loosen and lift the upper print mechanism by pressing the locking tenons Feed the label through the two Label Guides to the Tear off Bar Align the label guides to the label edge Close the upper print mechanism from the top to finish label installation EZ 1000 Plus User s Manual Rev B 16 2 3 Label Roll Core Installation Instruction A 1 roll core installation B 1 5 roll core installation C 3 roll core installation EZ 1000 Plus User s Manual Rev B 17 2 4 Card Hang tags Installation When instal
21. ling cord tags the tag hole must align with the sensor arrow as indicated in figure then use the Label Guide to secure the tags O Tag hole position UM Sensor Detection Position Please make sure the printer is powered off Take the power cable plug the cable switch to the power socket and then connect the other end of the cable to the printer power socket Connect the cable to the USB parallel port on the printer and on the PC Power on the PC and the printer and the printer s LED light will shine 2 5 PC Connection 1 2 EZ 1000 Plus User s Manual Rev B 18 2 6 Driver Installation Once the USB cable is connected from PC to the printer PC will automatically detect nn nu the new device and He mg gg F begin the installation process Welcome to the Found Now Hardware Wizard Freie Ser Hardware 3 USE Drees rat alles Tone Obi Meat Insert the product CD EEE Ty select Specify a Locate Driver Files y location and describe Where do you want Windows to search for driver files the path of the printer driver Search for driver tiles for the following hardware device Follow the instruction oy USB Device on the Window and com plete the driver The wizard searches for suitable drivers in its driver database on your computer and in E any of the following o
22. n off There are two types of sensor in EZ 1000 Plus printer Reflective Sensor and See through Sensor Users can set one of them as active sensor By default the Reflective Sensor is turned on and the See through Sensor is turned off However the reflective sensor may not be able to detect the label gap on special label materials For example when printing on labels with thick liner colored liner or back graphics then the see through sensor would need to be enabled since the reflective sensor may not work correctly To turn the See through Sensor on please do as follows 1 Power off the printer press and hold the FEED key Power on the printer while still holding the FEED key and the printer will beep 3 times Keep holding the FEED key wait for the STATUS light turn red and READY light flash green then release the FEED key The printers will automatically print SEE THROUGH SENSOR IS ON This indicates that the See Through Sensor is turned on and the Reflective Sensor is turned off 3 To turn off the See Through Sensor please repeat above mentioned procedures Then the printer will print SEE THROUGH SENSOR IS OFF to indicate that the See Through Sensor is turned off SEE THROUGH SENSOR IS ON or SEE THROUGH SENSOR IS OFF For checking the status of See through Sensor on or off please perform Auto Sensing once If both of READY and STATUS lights are green when doing Auto Sensing then the See through Sensor i
23. ptional search locations that vou specify installation To start the search click Next IF you are searching on a floppy disk or CO AOM drive Insert the floppy disk or CO before clicking Next Optional search locations Floppy disk drives CD ROM drives M Specify a location AT FP Microsoft Windows Update lt Back Cancel Found New Hardware Wizard x Insert the manufacturers installation disk into the drive OK selected and then click OF Cancel Copy manufacturers files from E Plus seres Install_Godes Szandb4 EZ 1000 Plus User s Manual Rev B 19 3 Accessory 3 1 Stripper Installation Screw TAP 3 8 x 2pcs e Mote1 Please power off the printer before installing the stripper module e Note2 Label liner thickness is recommended to be 0 06mm 10 with basic weight 65g 6 e Mote3 The max width for stripper is 110mm e Suggestions When using the stripper module set the stop position to 9 in QLabel and the E value is 9 Open the top cover by pressing the Cover Open Buttons on both sides Loosen and then lift the upper print mechanism by pressing the locking tenons Unlock the front cover piece by pushing locks inward Lift take off the front cover piece according to the direction shown in the figure EZ 1000 Plus User s Manual Rev B 20 Plug in the stripper connector onto the switchboard socket refer to the right figure e Motes Ther
24. s on If both of READY and STATUS lights are orange then the See through Sensor is off e Mote When the See through Sensor is enabled the moveable sensor must be placed in the center of the printer EZ 1000 Plus User s Manual Rev B 30 4 8 Error Messages on a Beep Description Solution Red Bee Print head is not firmly closed REOPEN ne prin head and twice make sure it closes tightly Wait for the print head temperature drops to the Red Red Nona The temperature of print head normal temperature range Flash Flash is too high printer will go back to the standby mode and the LED light will stop flashing Ribbon is not installed and Make sure the printer is in the 3 beeps printer shows error message Direct Thermal mode Red l l i twice Ribbon is used up or ribbon i i Replace with new ribbon roll supply shaft is not moving Make sure the movable sensor mark is at the correct position SERE Unable to detect paper if the sensor is still unable to Red a detect paper and then go through Auto Sensing again Paper used up Replace with new label roll Possible causes card tags or paper fall into the gap behind 2 beeps the platen roller can t find Red twice Abnormal paper feed label gap black mark black mark paper out Please adjust it according to actual usage 2 beeps Memory is full printer will print Delete unnecessary data in Red i twice out Memory full the memory T
25. urs on label height setting occurs Check is sensor is covered by dust Check if Thermal Print Head is covered with glue or stain wasnt cut straight wasn t cut successfully When using cutter label Check if cutter is installed properly couldn t feed or abnormal Check if Paper Feed Rods are sticky cutting occurs When using stripper Check if stripper sensor is covered with dust abnormal function occurs Check if label is installed properly e Mote Your dealer is knowledgeable about GODEX printers printing software and your unique system Please contact your local dealer for further technical support EZ 1000 Plus User s Manual Rev B 34
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