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AV100 Video System - Surveillance

1. Don t allow exceptions is unchecked Figure 5 Windows Firewall helps protect your computer by preventing unauthorized users 3 Click the Exceptions tab Make AV Installer appears from gaining access to your computer through the Internet or a network in the list of programs and services and have a Si On recommended checkmark next to them Figure 6 If this application is This setting blocks all outside sources from connecting to this computer with the exception of those selected on the Exceptions tab not in the list click Add Program button C Don t allow exceptions 4 Find AV nstaller in the list of programs and cl ick Ok Select this when you connect to public networks in less secure locations such as airports You will not be notified when Windows Repeat the same steps for AV Video System Goes programs Selections on the Exceptions tab will be 5 Click Ok to close the Windows Firewall dialog x Off not recommended Avoid using this setting Turning off Windows Firewall may make this computer more vulnerable to viruses and intruders What else should know about Windows Firewall Figure 7 Exceptions Tab Ok Cancel Windows Firewall General Exceptions Advanced Windows Firewall is blocking incoming network connections except for the Figure 6 Adda program programs and services selected below Adding exceptions allows some programs to work better
2. Under Windows Vista users must navigate to the installation directory then open C ProgramFile ArecontVision VideoSurveillance AVInstaller exe type choose Application Right click on this file named AVInstaller exe choose Properties gt Compatibility gt Privilege Level and enable the Run this program as an administrator option The setup process installs the software and places a shortcut Arecont Vision Application Manager on the desktop and creates a group named Arecont Vision AV Video System in the Start menu Configure Firewall As you start AV applications your PC may prompt you to permit access to the network AV100 Video System includes below applications that need access to the network AVInstaller exe the camera finding and installation program e LocalMachine exe the viewing and archiving program Both executables are located in the AV100 installation folder You should grant access to these two applications when the firewall prompts you Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Figure 2 Older version of Norton Internet Security For McAfee Personal Firewall Click Grant Access For older version of Norton Internet Security McAfee Personal Firewall Plus Select Permit Always and click Ok McAfee Personal Firewall Plus Application Has Been Modified The application Loc
3. 37 for more details on configuring remote viewing 14 When attempt to update the firmware on the Arecont Vision camera with the firmware update option receive the Ack Timeout message Why do get this error If you get the timeout message take the following steps Make sure that no application aside from FirmwareLoader exe is accessing the camera during the update Make sure that the camera is connected via switch and not with a cross over cable Re run AV Installer prior to the upgrade to make sure the camera is accessible and there is no IP conflict 15 What is Ethereal or Wireshark and where can get it Ethereal and Wireshark are network protocol analyzers When camera exhibit network related issues for example connection issues loss of frames etc our technical support team may need a network traffic log captured by Ethereal or Wireshark to help trace the issues Ethereal can be downloaded for free at http Awww ethereal com Wireshark is available at http Awww wireshark org 16 How can download the latest copy of AV100 and this manual The latest copy of the software and manual are available as of this manual revision from http Awww arecontvision com under Support in the Product Literature Downloads section 17 When start the AVI Maker to export a video why do only get one image The exact time must be selected hour minute second Please refer to the AVI Maker section of this manual
4. again The image size in pixels is displayed in the upper left corner of the image An alternative mode of viewing the full resolution content is the zoom window see ROI pg 21 Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Figure 12 Zoom window of screen snapshot Thu 7 31 2008 11 04 1 tainera 1 84x63 EE To zoom in on a region of interest ROI draw a rectangle with the mouse by left clicking and holding down the mouse button A separate zoom window will open up showing live video of the selected area at full resolution A green outline of the selected area will appear in the underlying reduced resolution image Zooming in and out is performed by pressing Page Up and Page Down on the keyboard or alternatively by rotating the mouse wheel if available Panning of the zoomed area is performed by dragging the green outline across the underlying camera image with the mouse by left clicking within the outline and holding down the left mouse button or alternatively with the keyboard arrow keys A maximum of three independent live regions of interest ROI windows can be opened per each camera NOTE Panoramic camera models AV8360 8365 and AV8180 8185 allow only one zoom window per channel and no ROI settings Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www ar
5. AV100 VIDEO SYSTEM USER MANUAL Setting the Low Light Mode to Speed is the first thing to try to eliminate motion blur If that doesn t produce enough improvement the user may want to open the lens aperture more to allow more light in The user may also want to consider going with the camera equipped with auto iris lens the lens will open automatically as illumination diminishes If that is not sufficient the user may want to consider using a lower resolution camera For example the 2 megapixel AV2100 has larger pixels and has better low light sensitivity than the 3 mega pixel product AV3100 If that still does not yield sufficient low light performance then the user should consider the AV3130 day night camera that uses a monochrome sensor in low light conditions and is sensitive to 0 00 lux Can image archival be configured for cyclic recording AV100 software will overwrite old files every few minutes once the available disk space reaches a limit value that the end user can set This value is set under the Archive menu in Minimum Free Disk Space in the AV100 software Why do get a license warning A license is only needed for archiving video This warning will display until the software is licensed You can obtain a license file by contacting your distributor or contacting websales arecontvision com How do disable the auto startup of the Arecont Vision software Click on Advanced on the AV Software Settings and unchec
6. CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Inspect the package and its contents for visible damage If any components are damaged or missing do not use the unit contact the supplier immediately If you need to return the unit you must ship it in the original box Camera Reference AV1300 1310 1305 1315 1355 AV2100 2110 2105 2155 AV2805 AV2815 AV3100 3110 3105 3155 AV3130 AV3135 AV5100 5110 5105 5155 AV8180 8185 AV8360 8365 AV8360DN 8365DN and AV10005 are megapixel resolution IP cameras capable of delivering crisp low noise images at video frame rate AV1300 1310 1305 1315 1325 1355 is a 1 3 megapixel resolution camera with a maximum resolution of 1280 by 1024 achieving a maximum frame rate of 32 fos AV1300 and AV1310 support MJPEG compression only AV1305 AV1315 AV1325 and 1355 support both MJPEG and H 264 MPEG4 Part 10 compression AV1355 is a dome camera AV1315 and AV1325 are fully compatible with PSIA industry standard and pass PSIA conformance tests AV2100 2110 2105 2155 is a 2 megapixel resolution camera with a maximum resolution of 1600 by 1200 achieving a maximum frame rate of 24 fps AV2100 and AV2110 support MJPEG compression only AV2105 2155 supports both MJPEG and H 264 MPEG4 Part 10 compression AV2155 is a dome camera AV2805 2815 AV2825 is a 1080p resolution camera with a maximum resolution of 1920 by 1080 achieving a maximum frame rate of 3
7. CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Motion Detection Motion detection is achieved by analyzing inter frame brightness changes on a pixel by pixel basis Clicking Motion Detection from the left menu brings up the Motion Settings window as seen in Figure 18 There are two modes of Motion Detection supported in the AV100 Video System a software mode and an on camera mode e The software mode performs motion detection by processing the images after they are transmitted from the camera to the computer In contrast the on camera mode performs motion detection prior to transmitting the images to the computer As such the on camera motion detection setting allows for a significant reduction in CPU load and network load when motion detection is enabled e Motion detection is only enabled via the Archive settings when one of the two following options is selected Save all and mark motion or Save motion frames only If the Archive is enabled for Save all frames motion detection is disabled The Enabled Disabled status is displayed in the bottom right corner of the Motion Settings window e Motion detection is computed independently in multiple detection zones on a square grid There are two grid size options 64 or 1024 grid and only AV1315 AV1325 AV2815 AV2825 and AV10005 support 1024 grid size The actual grid for any particular model is determined by the
8. Jumps forward in 5 minute intervals D Forward Starts archive video from the end of recording Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL The slider on the bottom of the screen displays positions the current frame position in the archive It has a date and time display located to the right side of the slider to reference a particular event Press the button on the Toolbar to take a snapshot from the archive Alternatively snapshots can be taken by right clicking on the video image and then selecting photo save AVI Maker Making video clips from the archive The AVI Maker Figure 31 is started by clicking the corresponding Run button in the AV Application Manager Please note that you will not have access to the AVI Maker if you do not have a license for archiving Figure 31 AVI Maker d i At Maker ox Click here to select your clip Has Minte Second Click here to playback Speed of Playback Start End SelectAll Cancel Zoom Out Zoom In a a efi gt gt 5 Click here to start Video Settings PET Dii C Size of frame Video compressor 2 seve on Kulve 100 MJPEG H 264 best quality Select Archive Camera 1 yy Frame period XviD htto www xvid ora A If archive not found please try 1000 ms 1 0 fps RS g seme es f i Browse Drives to Find Archive GE ES wy v
9. Timestamp on video Status NOTE Make sure that the archive is not empty when making avi Clips Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL To make video clips from your archives click Run on AVI Maker from AV Application Manager Under Click here to start Loading an Archive 1 Specify which drive contains the video archive under Load Archive on Drive If AV100 has the default settings then C would be the default archive drive Otherwise type in the correct drive letter in the edit box including the colon i e D 2 Click Load Archive on Drive This will initiate a search on the specified drive for all available archives The archives will be listed in the combo box numbered according to the camera numbers they were recorded with starting with the smallest number 3 Use the pull down menu to select the desired camera archive number 4 Click Select Archive Camera of your video archive If no archive is found the screen will remain blank _ An image will appear on the screen corresponding to the earliest record 5 To explicitly specify which folders to search for archive video click the Bes Drives to find Achiye button and select folders that contain your video archive Selecting a Clip 1 To play archive press the play button DN use the Speed scrollbar to increase or decrease th
10. ability to discover cameras without warning Figure 34 FirmwareLoader AV FirrnwareLoader well 169 254 1 20 500 0 Mac Ip Model Version Proc Net Result C 00 01 02 03 04 30 169 254 2 15 AV2100DN 64903 64017 61906 C 00 14 07 00 05 94 169 254 65 13 Av8180 62924 61807 50712 C 00 14 07 00 34 04 169 254 65 18 AV8180 65010 61807 50712 O 00 14 07 00 84 45 169 254 65 17 AV8180 65006 64017 61906 C 00 14 07 00 E9 DF 169 254 2 16 AV5125IR 65129 6417 6411 C 00 14 07 00 F5 F2 169 254 1 14 AVSIOOM 64934 64116 61906 O 00 14 07 01 01 E5 169 254 2 14 AV2105 65129 64102 64102 CO 00 14 07 02 32 00 169 254 65 16 AV8185 65026 64102 64102 CO 00 14 07 03 BB A1 169 254 1 18 AVI315 65159 64593 65171 Find Cameras Upgrade Firmware Upgrade Hardware Close Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL To upgrade a camera 1 A Start the Application Manager run the Camera Installer to make sure the cameras to be upgraded are properly installed Start the AV Firmware Loader by clicking the corresponding Run button in the AV Application Manager Alternatively run FirmwareLoader exe Click Find Cameras It may take up to a minute to find any cameras Once the cameras have been found select the appropriate cameras to upgrade To upgrade the firmware Click Upgrade Firmware and choose the firmware upgrade fi
11. bitrate control in archive video enables a constant bit rate for archiving The frame rate and bandwidth usage can be displayed by pressing Ctrl S If the last option is enabled the displayed values are calculated by adding the archival bit rate to the display bit rate for full resolution or multi view resolution In case the archival rate is set to the maximum frame rate the displayed values correspond to the archival rate settings NOTE Certain bit rate values may not be possible depending on the camera resolution image cropping light conditions exposure settings and amount of motion Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Archive Select Archive Figure 17 from the Setting menu Archive is a lower level menu to configure video archival settings Please note that archival is only available with a license file Figure 17 Archive menu Exposure Resolution selects between archiving the video at full resolution or at Image Quality quarter resolution Rate Control Archive Filter is a group of archiving options eeng Save all frames archives the entire video stream received 2ave to Advanced from the camera Authentication Remote Viewing Save all and mark motion archives the entire video Reset All i e stream marking the frames where motion was detected Camera 1 Arecont Vision H 264 DH s
12. but might increase your security risk Add a Program Programs and Services To allow communications with a program by adding it to the Exceptions list Name Group Policy E select the program or click Browse to search for one that is not listed BitComet 15447 TCP No BitComet 15447 UDP No O File and Printer Sharing No iTunes No LocalMachine exe No Microsoft CRM Web Service Hoster No Microsoft Office Groove No Microsoft Office OneNote No Microsoft Office Outlook No MA Netutnrk Niaanastics far asindams XP Na Display a notification when Windows Firewall blocks a program Programs Wav Installer F AY Manager v aa Path C Program Files Common Files AdobeXESD What are the risks of allowing exceptions Change scope Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL AV Application Manager After the software installation is complete a shortcut to the AV Application Manager will appear on the user s Desktop All programs and utilities comprising the AV100 Video System can be launched from the AV Application Manager By default the installation will include the Camera Installer Video System and AVI Maker Figure 8 Application manager The AV Application Manager selections include Camera Installer setup cameras see pg 12 Video System watch live
13. chosen zone size a drop down list in the lower right corner of the Motion Settings screen and the camera s pixel resolution The actual grid is displayed in the lower left corner When motion is present the Motion Settings window displays green marks selectable between crosses and boxes in the zones where motion occurs Figure 18 e A motion privacy mask can be set up to block motion detection in some of the zones by drawing a rectangle with the mouse by left clicking and holding down the mouse button The privacy mask is marked with red crosses A more complex shape can be created by drawing multiple rectangles Erasing the mask or part of the mask is done by drawing a rectangle with the right mouse button Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Figure 18 Image of motion detection LJ Motion Settings Camera 1 Total Zones Motion detection settings apply only to the camera which number is displayed in the Camera field on the left of the Motion Settings menu use drop down list to change the camera number The settings are Total Zones is an option to choose 64 or 1024 grid size and only AV1315 AV1325 AV2815 AV2825 and AV10005 support 1024 grid size Detected by provides two options for toggling between software motion detection and on camera motion detection Sensitivity is a group of controls to adj
14. enabled for AV10005 in 10 Megapixel mode 1080P mode is an option to change AV10005 as 1080p full HD mode and only enabled for AV10005 AV10005 in 1080p mode is viewed at 1920x1080 with frame rate up to 30fps Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Rate Control Rate Control is an option available only for H 264 video streams which is enabled individually per camera If rate control is enabled any image quality settings under Image Quality are ignored and the camera will automatically adjust its video quality on a frame by frame basis to maintain the desired constant bit rate The video quality may deteriorate at very low bit rate settings Rate Control Camera 1 Exposure Image Quality 7 Use bitrate control in full view video 2200 kbps 22 00 GB Day Rate Control y ZJ Use bitrate control in multi view video 1000 kbps 10 00 GB Day Archive Motion Detection g Use bitrate control in archive video 2200 kbps 22 00 GB Day Save to Advanced Authentication Remote Viewing There are three options available for Rate Control e Use bitrate control in full view video enables a constant bit rate for live video display at full resolution e Use bitrate control in multi view video enables a constant bit rate for live video display at a reduced resolution when viewing multiple cameras at once e Use
15. functions This function searches for all Arecont Vision cameras that are present on the local network and are accessible by the broadcast request sent over the network by the Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com Install Selected Unselect All View Selected Edit Selected Remove Selected Save Exit ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Camera Installer The top panel will list the previously installed cameras if any that may be marked as Installed online or Installed offline depending on whether the camera is still accessible The bottom panel will list any newly detected cameras that were not previously installed with the result Ready to install This function installs any cameras highlighted by the user in the bottom panel and verifies their operation in a similar way to the Install Cameras function in Basic mode After the installation process is completed the installed cameras will appear in the top panel while any cameras that were not highlighted will remain uninstalled in the bottom panel If no cameras were selected the Installer will do nothing The IP addresses of the installed cameras in the top panel will not be changed during the installation of the new cameras from the bottom panel If the IP address of an installed camera was changed by another computer on the network the Installer will display red alert
16. image data at a maximum data rate of up to 55 Mbps and 70Mbps AV10005 only Images are sent over the network using TFTP HTTP and RTSP RTP available for H 264 camera models only protocols All cameras feature e Automatic Exposure AE and Gain AGC control e Automatic backlight compensation e Automatic multi matrix white balance e 50 60Hz selectable flicker control e Electronic Zoom Pan and Tilt PTZ e Programmable brightness saturation gamma sharpness windowing and decimation e Simultaneous delivery of full field view and zoomed images at video frame rate Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Multi streaming 8 non identical streams Electronic image rotation by 180 degrees Regions of interest windowing down to 32x32 pixel window Resolution windowing down to 1x1 pixels for JPEG and 2x2 pixels for H 264 AV1315 AV 1325 AV28 15 AV2825 AV 10005 only Programmable motion blur control for low light mode Moonlight mode extended exposure and noise cancellation Up to four regions of interest simultaneously for panoramic and digital PTZ view On board motion detection with 64 detection zones Optional auto iris Optional day night IR switching filter Server Requirements We recommend a dedicated PC to receive the image streams from cameras for archiving and display The suggested minimum computer req
17. is rendered commercially unreasonable by acts of God war fire flood riot power failure embargo material shortages strikes governmental acts man made or natural disasters earthquakes failure or limitation of supply or any other reason where failure to perform is beyond the reasonable control and not caused by the negligence of AV The time for performance shall be extended for the time period lost due to the delay This Agreement shall be governed by and construed under the laws of the State of California USA without reference to conflict of laws These terms and conditions including those on the face page hereof if any set forth the entire agreement and understanding of AV and Purchaser with respect to the sale and distribution of Products the Licensed Products and Parts and supersede all prior or contemporaneous agreements relating thereto written or oral between the parties Purchaser may not assign its rights or delegate its obligations hereunder without the express written consent of AV Any assignment by Purchaser without such consent shall constitute a breach hereof by Purchaser Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com
18. to the following e Authentication see pg 36 e Save To see pg 34 e Advanced see pg 33 e Remote Viewing see pg 35 Motion enables access to Motion Settings see pg 29 e Printer opens the Print Setup menu Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Dump logs camera settings to a file named LocalMachine ini located in the installation directory When contacting Arecont Vision s technical support this file should be included Video displays live video in full screen mode Import License will import a specified license file so that the software s archive functionality is accessible Save to Flash saves camera setting to camera flash memory Factory Default resets the camera setting without changing camera IP Address to factory settings Photo enables saving and printing individual snapshots as well as browsing Save takes a snapshot of live video and saves it in the snapshot folder The snapshot is taken from the camera which is highlighted in the drop down list of the installed cameras on the left side see Toolbar on pg 18 To highlight another camera left click on the camera number To take the snapshot from all cameras highlight cameras at the top of the drop down camera list Save Print takes a snapshot and prints it instantly Browse opens the snapshot folder for browsing Browse presents t
19. 0 fps in AV2805 and 24 fps in AV2815 and AV2825 AV2805 2815 AV2825 supports both MJPEG and H 264 MPEG4 Part 10 compression AV2805 AV2815 AV2825 is fully compatible with PSIA industry standard and passes PSIA conformance tests AV3100 3110 3105 3155 is a 3 megapixel resolution camera with a maximum resolution is 2048 by 1536 AV3100 is typically viewed at 1920 by 1200 resolution with a frame rate of up to 20 fps AV3100 and AV3110 support MJPEG compression only AV3105 supports both MJPEG and H 264 MPEG4 Part 10 compression AV3155 is a dome camera AV3130 3135 is a dual sensor day night camera featuring a 3 megapixel color sensor paired with a 1 3 megapixel monochrome sensor sensitive to near infrared illumination When the scene is well illuminated the 3 megapixel sensor is selected to deliver color images of up to 2048x1536 pixels In low light conditions AV3130 3135 can automatically switch to the 1 3 megapixel 1280x1024 monochrome sensor enabling the delivery of clear imagery at illumination levels as low as 0 00 lux infrared only Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL RSI AV3130 3135 typically delivers 20 fps in day mode at 1920x1200 and over 30 fps in night mode AV3135 supports both MJPEG and H 264 MPEG4 Part 10 compression AV5100 5110 5105 5155 is a 5 megapixel resolution camera Its maximum resolutio
20. 5100 05 camera models Motion Detection Save to Advanced Lighting prevents flicker caused by the oscillation frequency of indoor Authentication PAE 24 Bas Viewing lighting European 50 Hz or US Japan 60 Hz Reset All Low Light Mode adjusts performance under low light conditions Exposure Camera 1 Arecont Vision H 264 Gel Illumination Automatic exposures result in less light giving darker images whereas longer time refers to the amount of time the sensor is exposed to light Short Indoor exposures can flood an image with light giving washed out images in the Outdoor presence of a lot of light Additionally motion blur is reduced under short exposures and increased under long exposures Low Light Mod Mode Short exposures Short Exposure menu with values between 1 and 80ms Low values will Balanced M Z Z Auto exposure On Off High Speed enables a fixed exposure time selectable from the reduce motion blur but may result in a noisier video Ample illumination is required to improve quality under very short exposures due to the lack of captured light Speed enables short exposures ranging from 10 80ms The exposure time will increase with low light conditions Balanced enables medium exposures ranging from 20 80ms with low light conditions resulting in a higher exposure time Quality enables longer exposures ranging from 40 200ms Motion blur may increase but video will contain less noise under
21. ECONT VISION AV100 VIDEO SYSTEM USER MANUAL Figure 10 Advanced mode z Arecont Vision Camera Installer Language Mode Tools SM Arecont Vision Installed Cameras sales009 169 254 178 31 255 255 0 0 Index A Ethernet Address Current IP Result Model Version Description 1 00 1a 07 00 F7 cD 169 254 178 114 Installed online AV3130 64329 00 1A 07 02 23 DD 169 254 178 13 Installed online AV1305 65129 Find Cameras Install Selected Unselect All View Selected Edit Selected Remove Selected Save Exit New Cameras Hide Advanced Features Index A Ethernet Address Current IP Result Model Version Description 1 00 1A 07 03 B7 51 169 254 223 20 Ready to install AV5105DN 65130 AddiBemote Unis Snapshot Lock IP Address Unlock IP Address Status Search completed TotalSerch time 1928 me Sorting Advanced Mode In advanced mode the user has the ability to manually control which cameras are installed in contrast with the basic mode where the installation is performed automatically In the advanced mode the installer offers a mechanism to protect previously installed cameras if any from accidental changes of their IP address To access Advanced Mode on your menu bar select Mode then select Advanced The Advanced Features can be displayed by clicking on Show Advanced Features To hide these options click Show Advanced again Figure 10 Find Cameras The Advanced mode provides the following Camera Installer
22. IVO EE 28 M tio Detection a aa e ae ini Seaain aea 29 Privacy Mask ee 31 Save e E 312 Te 33 GEERT 34 ale EE 35 Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL INU GN E 36 en LE 36 Right Click E 37 E e E SS SIS ONT EE 39 EAPO lee 39 AVI Maker Making video clips from the archive ssssnsnnenoeneseeeseeeeeennnne 42 Viewing Your Recorded Video cc ccccccccceneeeeeeeneeeeeeeeeeeeeeneneneennes 45 FirmwareLoader Upgrading Camera Firmware Hardware in the Field Ap Chapter IV Troubleshooting and Useful Tips sssseeeeeeeeeeeccceeeesseseeeeeeeeneeees 47 Connecting Directly to a Laptop or PC 47 Switches and Routers arcs citcsviaseennoicnarcnancaskeassevesduantnsetebsdwbernniinareuoeleeeeaes 47 Kee a 47 Frequently Asked Questions ebEEENEEEEEEEEEEEEEEEEREEEEEEEEENEEEEEEEEEEEENEEEeEeN 48 Chapter V Regulatory Compliance Abee 54 Terms and Conditions of Salle 2 cccccccccccccceccneeeeeeeeeeeeeeeeeeeeeeeeeeseeesneeens 54 Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Chapter Introduction Product Contents The Arecont Vision Megapixel Camera system packaging consists of the following e Arecont Vision camera s e CD with AV100 software and manuals Product Ov
23. LI Arecont Vision megapixel technology beyond imagination AV100 Video System USER MANUAL AV100 Software Rev 5 6 4 Dec 20 2010 AV100 SOFTWARE IS PROVIDED ON AS IS BASIS ARECONT VISION LLC DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS INNO EVENT SHALL ARECONT VISION BE LIABLE FOR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER IN AN ACTION OF CONTRACT NEGLIGENCE OR OTHER TORTUOUS ACTION ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Table of Contents Chapter l WACOM E 4 EE ee A treie tere ET A Camera EE EE 5 Server EEGEN siiesinci tate sasieunenddawetundienes snubandalaebintareubboaewecnetmodmensences 7 Recommended Accessories sssssseeeeeetteesttttttttttttttttrr rrtt ttrrrnnn rrt rrreeenn 8 Accessing Arecont Vision Cameras 8 Chapter II AV100 Video Surveillance Software ue 9 SoftWare E EE 9 Configure Firewall ea a aes ts ss esse 9 AV Application Manager E 12 en ET 12 eye ts gh 2 eer eer eee nnn ene een ne me oe e eer er eae ore reer Ten 12 Advanced IW ONS EE 14 Operating AV 100 Video System wrccesssssiccsicancensclevccersatedsabeceussntcconieasadeocoess 17 TOODA e ei E a a a 18 le 19 Selecting Full Reduced Resolution Display 20 en 24 image er E 25 R te nde EE 27 ATCN
24. Save to e Closing The iris is closing down by the number of F stops Advanced appropriate for the lens model Authentication e Closed The iris is closed Remote Viewing Reset All Opening The iris is opening c Auto iris will open the lens fully once the on camera analog gains Lamera Auto Iri 7 Enabled exceed a certain level The gain scroll bar adjusts the point where the auto iris will open fully the higher the gain the later the auto iris will open as the illumination diminishes The iris can be disabled by un checking Enabled The camera will open the iris fully and have electronic auto exposure working This configuration is identical to using a manual lens Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Right Click Menu Right clicking anywhere within the AV100 Video System screen brings up an additional menu Figure 28 Figure 28 Additional menu within AV100 Video System screen Settings Settings enables access to configuring the main settings groups as described in Settings see pg 19 Camera enables access to a combined menu that includes e Exposure see pg 24 e Image Quality see pg 25 e Rate Control see pg 27 e Archive see pg 28 e Day Night see pg 36 e Auto lris see pg 37 e t also includes some options from Advanced settings see pg 33 Miscellaneous enables access
25. THER PRODUCTS AUTHORIZED BY AV OR IV THAT ALL LICENSED PROGRAM ERRORS WILL BE CORRECTED 3 Exclusive Remedy Limitation of Liability Purchaser s exclusive remedy for a breach of the Limited Warranty shall be limited to repair or replacement of or refund for the non conforming Product at AV s sole option Product returned to AV for non compliance with this Limited Warranty shall be returned in accordance with the Rejection Return provisions below Any refund shall be equal to the actual purchase price for the applicable Product IN NO EVENT SHALL AV BE LIABLE TO PURCHASER FOR ANY INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES RESULTING FROM AV S PERFORMANCE OF FAILURE TO PERFORM WHETHER DUE TO BREACH OF CONTRACT OR WARRANTY NEGLIGENCE OR OTHERWISE 4 Repaired or Replaced Product The warranty for repaired or replaced Product shall be limited in scope to the warranty set forth above and shall have a duration of the greater of i the remaining Warranty Period in the original warranty that was applicable to the original Product extended by the time elapsed between AV receiving notice of the non conformity and Purchaser s receipt of the repaired or replaced Product or ii ninety 90 days following delivery to Purchaser s of the repaired or replaced Product 5 Shipment and Risk of Loss All Products shipped by AV shall be packaged in AV s shipping cartons so as to prevent damage and shall be delivered to a common carr
26. The AV100 Video System requires a license file for each Arecont Vision camera that is used for archiving video The license is tied to the unique MAC address of a particular camera License files are located in the C Program Files Arecont Vision Video Surveillance license folder However for evaluation purposes AV100 will operate any number of Arecont Vision cameras without a license displaying live video with no archiving capabilities After the cameras are successfully installed the AV100 Video System can be activated by clicking the Run button next to Live Video in the AV Application Manager The Arecont Vision logo screen will display while the program is loading Shown below Figure 11 is the AV100 Video System displaying live video from eight Arecont Vision cameras Clicking minimize will place the application in the system tray of the Windows task bar Figure 11 Live video display Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Toolbar The toolbar of the AV100 Video System is located in the upper portion of the screen above the video display area It contains the following icons eg KL af T D e lt Toggles a drop down list of the installed cameras Individual cameras are disabled enabled by left double clicking on the camera number When disabled the live video image from the disabled camera
27. Windows XP or Vista from http Awww apple com quicktime download 1 Select the drive where you stored your video recording by pressing and locate the recording 2 Double Click on the video recording to start the player 3 Click on the play button Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Firmware Loader Upgrading Camera Firmware Hardware in the Field All models of Arecont Vision cameras are field upgradeable since firmware version 51821 Recent H 264 models support firmware upgrade directly through the on camera webpage as shown in the Administration Menu section of Chapter III However the webpage approach is not available on non H 264 models and it can only upgrade one camera per time The AV FirmwareLoader is a special utility for upgrading camera s firmware and or hardware It supports all camera models and can update multiple cameras by one click In case there is a camera that needs to be upgraded you can contact your distributor to obtain the latest firmware upgrade file and utility Please don t forget to disable any recording software NVR applications prior to updating the firmware Also it is strongly recommended to temporarily turn off Windows firewall and anti virus software during the upgrade since it is frequently seen that firewall and anti virus software could compromise the FirmwareLoader s
28. alMachine has changed since you first gave it access to the Internet Do you still want to let it access the Internet i Norton Internet Security Program Control High Risk 2 Gert Assistant AN Installer exe is attempting to access the Internet Show Details Path C Program Files Arecont Vision Video Surveillance What do you want to do LocalMachine exe Permit Always A McAfee Does not recognize this application Tell McAfee about this program e I want to e Grant Access Block All Access For newer versions of Norton Internet Security Figure 3 go to Settings gt Personal Firewall under Web Browsing and select Turn Off Figure 3 Newer version of Norton Internet Security Nort Kincir Internet Security V sub Tasks amp Scans d Settings ZE er At Risk ged ge On FIX NOW Quick Links nail 8 Messaging Quick Tasks On j Reports amp Statistics Opes H Support To Opee Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL If you are using Windows XP firewall follow these instructions 1 Click the Windows Start button and select Control Figure 5 Windows Firewall General Tab Panel gt Windows firewall 2 The Windows Firewall settings dialog will Windows Firewall General Exceptions Advanced appear If the firewall is on make sure
29. blocks a program What are the risks of allowing exceptions Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL 7 Does your software include motion detection Our software does include motion detection Most Arecont Vision cameras also support on board motion detection that in contrast to software motion detection does not take up CPU cycles The on camera feature was implemented to reduce the overall network bandwidth so the camera itself will not send images until motion is detected The user can adjust 3 motion detection sensitivity settings and specify up to 64 motion detection zones 8 What adjustments can be made to reduce motion blur The shutter speed is automatically controlled by the camera Motion blur may occur when the camera operates at slow shutter speeds long exposure times such as the scene being relatively dark Arecont Vision cameras provide a number of options that allow the user to control auto exposure behavior when illumination is low The user can set the preferred exposure time that the camera will attempt to maintain as long as illumination level allows This setting essentially allows the user to choose the tradeoff between gains and exposure time at reduced light levels There are 3 basic settings Speed Balance and Quality Figure 15 These settings can be selected from Low Light Mode
30. e speed of playback 2 Selecta specific time interval by pressing Start and then scroll the timeline scrollbar to the End desired point in time Then press under Click here to select your clip Alternatively use Select All to select the entire recorded archive Zoom In Zoom In 3 To narrow down the time interval use the button Clicking the button results in the time scale changing from Hours to Minutes to Seconds To reverse backwards from Seconds to Minutes to Hours use the goon Dut button Within each zoomed time scale the start and end point can be re selected to fine tune the selected time interval Exporting a Video 1 Video Settings offers three options e Size of Frame adjusts the AVI frame size relative to the archived frame size This option only affects XviD and MSVC video codecs and does NOT affect MJPEG H 264 format e Frame Period adjusts the AVI frame rate in milliseconds AviMaker will automatically calculate the average frame period for selected archive If the calculated number is longer than 1000 milliseconds 1000 millisecond will be used If the actual archive frame rate varies Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL with time the resulting video will be played accordingly faster or slower depending on how much the actual frame rate deviate from the average e Timestamp adds date ti
31. e enables the on camera auto exposure system to use the brightness within the ROI to adjust the overall brightness of the entire camera image while ignoring the brightness outside of the ROI A typical use of this feature is backlight compensation when the camera is facing a window where bright backlight makes objects in the foreground appear dark By positioning ROI over the foreground object and selecting As Exposure Reference the foreground objects can be made brighter e Restore Auto Exposure reverses the exposure control based on the ROI to a default exposure mode based on a default window in the center of the image and its background Exposure reference settings persist when closing a particular ROI Ensure that Restore Auto Exposure is used prior to closing an ROI window Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Exposure Figure 15 Exposure menu The Exposure Figure 15 menu adjusts exposure related settings for the selected camera ee Illumination adjusts the camera s white balance computation based on the Exposure scene s illumination Automatic enables the camera to adjust for Image Quality ae B illumination automatically while indoor outdoor settings use presets Hate Control assuming the camera is indoors or outdoors A iv H dadd i Correction aids in flicker control for AV
32. e on screen menus Accessing Arecont Vision cameras Arecont Vision cameras can be accessed and controlled by means of e AV100 Video System software e Third party software utilizing Arecont Vision SDK Software Development Kit A list of compatible third party software is available at our website www arecontvision com e HTTP requests issued from Microsoft Internet Explorer Mozilla Firefox other web browsers and third party HTTP software e RTSP RTP capable media players such as Apple QuickTime VLC or other third party RTSP RTP software for camera models supporting H 264 compression Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL IES Chapter II AV100 Video Surveillance Software Software Installation To install AV100 video surveillance software 1 Make sure your Windows XP Vista Windows 7 account has Administrative privileges 2 Open Control Panel Add or Remove Programs for Windows XP or Control Panel Programs Uninstall Programs for Windows Vista and Windows 7 remove old versions of AV100 Video System software if any There may be issues installing a newer version of AV100 over an older version so make sure any older versions are removed prior to installing the newest version Turn off all Anti Virus Software and Windows Firewall 4 Run Setup exe and follow the directions to complete the installation
33. e video then select photo browse Alternatively snapshots can be taken by right clicking on the live video image and then selecting photo save The directory path to Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL the snapshot folder is specified in the Settings menu see Settings or using the Right Click menu under Save To see Right Click menu By default this is the directory C Documents and Settings User Profile My Documents My Pictures Arecont Vision Photos Reports the current CPU usage and network usage The first two LED bars on the left show the CPU usage and total network usage respectively The rest of LED bars show the network usage for each camera The displayed values are relative to the camera which uses the most bandwidth displayed as 100 usage Settings WI er The settings menu Figure 13 is displayed by clicking on the Settings button in the toolbar Figure 13 Settings menu Exposure The settings menu is the top level menu for all settings provided in the AV Video System Selecting one of the menu items opens up a lower level drop down Image Guality Rate Control menu containing detailed settings and options Depending on the E camera model some of the listed groups of settings may become unavailable for example Day Night settings are available o
34. econtvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Settings Photo ROI Browse Delete this ROI Hide Separate Window Log off Exit About ROI can be configured by right clicking on the green outline of a selected region of interest and selecting ROI from the menu A separate ROI sub menu will open e Lock this ROI will freeze the ROI position in place and disable PTZ functions e Delete this ROI deletes the selected ROI and is the same as closing an ROI window e As New Camera creates a new video window of the selected ROI as a virtual camera and assigns new numbers to the cameras starting at ROI 101 The virtual camera video can be archived independently as any other camera and its archival frame rate and video display frame rate can be independently adjusted e Archive View Settings opens up archival settings menu to set the rate of ROI archiving and viewing PO Seine NOTE The actual number of frames per Pore second minute depends on camera Selected ROI 101 model image resolution exposure settings etc frames per second Lieft frames per second NOTE If both boxes are checked the displayed frame rate the frame rate display is enabled by pressing Ctrl S corresponds to the view rate value Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL e As Exposure Referenc
35. enu adjusts privacy mask related settings for the selected camera shown in Figure 19 After enabled setting a privacy mask can be set up to block video in some of the zones by drawing a rectangle with the mouse The blocked areas on the video are shown in gray Figure 20 Figure 19 Privacy Mask Menu Exposure Image Quality Rate Control Auto Iris Day Night Archive Motion Detection Save to Advanced Authentication Remote Viewing Reset All Camera 1 D Privacy Mack Z Enabled Editor Typ Not Editing Erase Mask Apply Mask Clear All Select Privacy Mask from the Setting menu to open up a lower level menu for adjusting privacy mask settings Enabled is an option for enabling Editor Type Editor Type offers four options for editing privacy mask To apply privacy mask on a region of interest ROI select Apply Mask and draw a rectangle with the mouse by left clicking and holding down the mouse button To erase privacy mask on a region of interest ROI select Erase Mask and draw a rectangle with the mouse by left clicking and holding down the mouse button e Not Editing disables privacy mask on a region of interest ROI e Apply Mask applies privacy mask on a region of interest ROI e Erase Mask Erases privacy mask on a region of interest ROI e Clear All Erases all privacy masks Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010
36. erview Arecont Vision offers AV100 a full featured video surveillance software system to complement its line of megapixel IP cameras AV100 supports full motion real time multi camera viewing and policy based archiving remote access to live and archived video via Internet Explorer post event zooming from digital archives simultaneous viewing of full field of view and multiple Zoomed images and a multitude of other features that take advantage of unique functionality and performance of Arecont Vision cameras A typical system consists of a number of cameras connected over a local or wide area network to a server PC which is running the AV100 software To achieve full motion archival rate the server may be placed locally to the cameras so that the interconnecting LAN has sufficient bandwidth and a small roundtrip delay between the cameras and the server PC Alternatively a remote PC can connect to a Server PC over a slower network connection such as Internet Once connected the remote PC can display the live video stream and browse archives using Internet Explorer Note that when connected to the AV100 software the remote PC does not connect to the cameras directly Rather the remote PC connects to the server PC on which AV100 is running Figure1 System Configuration including a remote PC KS Server Running Remote PC Running AV100 Video AV100 Video Arecont Vision 425 E Colorado St 7th Floor Glendale
37. for further instructions 18 Where do find H 264 demo movies on the web site H 264 demo videos are available upon request Please access http support arecontvision com to request a video Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Chapter V Regulatory Compliance Terms and Conditions of Sale 1 Terms and Conditions This sale is subject to the terms and conditions set forth below which supersede any and all terms and conditions set forth in any documents issued by Purchaser including Purchaser s purchase order ANY ADDITIONAL DIFFERENT OR CONFLICTING TERMS AND CONDITIONS HEREBY ARE OBJECTED TO BY ARECONT VISION LLC AV AND SHALL BE OF NO FORCE AND EFFECT No waiver or amendment of these terms and conditions shall be binding on AV unless made in writing expressly stating that it is such a waiver or amendment and signed by AV 2 Limited Warranty AV warrants to Purchaser and only Purchaser the Limited Warranty that a each Product shall be free from material defects in material and workmanship for a period of twelve 12 months from the date of shipment the Warranty Period b during the Warranty Period the Products will materially conform with the specification in the applicable documentation c all licensed programs accompanying the Product the Licensed Programs will material
38. ge Quality 13 Storage Quality 21 Storage Resolution Kbtyes frame Mbytes Hr Mbytes 24 Hr Kbtyes frame Mbytes Hr Mbytes 24 Hr Kbtyes frame Mbytes Hr 383 962 528 422 1920x1200 154 292 723 410 573 281 318 383 962 1600x1200 128 243 302 334 541 1280x1024 100 190 080 264 211 1640x480 29 55 123 76 032 Quiet scene not a lot of motion e g hallway Quality 2 Quality 13 Mbytes 24 Hr Mbytes 24 Hr 281 318 16 236 389 664 1920x1200 111 210 989 11 959 287 021 195 782 11 246 269 914 1600x1200 97 184 378 10 613 254 707 mo 5 465 131 155 97 7 682 184 378 165 13 068 640x480 1 584 38 016 26 2 059 49 421 43 3 406 Notes Quality refers to JPEG compression Therefore Quality 21 refers to high quality image Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL 5 What ports are used by Arecont Vision cameras and AV100 software Arecont Vision cameras operate using TFTP on port 69 HTTP on port 80 or an alternative HTTP port of 8080 default and RTSP on port 554 The alternate HTTP port can be modified through the Network portion of the camera s web interface AV100 software connects to camera TFTP port 69 and may use port 4250 for HTTP server when remote viewing feature is enabled 6 Why is my Arecont Vision camera not detecting in the Camera Installe
39. hree options Archive enables access to browsing archives See Browsing Archives Photos enables access to snapshots taken with the Arecont Vision cameras The default snapshots location is C Documents and Settings User Profile My Documents My Pictures Arecont Vision Photos a different directory path to the snapshot folder can be specified in the Settings menu see Settings on pg 19 HTTP opens the default web browser to view the video stream from the selected camera via the web browser Hide minimizes the AV100 Video System application and hides it in the system tray of the Windows task bar Log off logs off the current user Exit exits the AV100 Video System application About shows the version of the AV100 Video System software and additional information for each of the installed camera s version of firmware and hardware MAC address and IP address Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Language Selection The AV100 Live Video System supports user interfaces in Arabic Chinese Simplified Chinese Traditional English Finnish German Japanese Spanish Russian and other languages To select language press the F2 button to bring up the language menu Figure 29 Figure 29 Language menu Browsing Archives Archive browsing is enabled by pressing the HE button in the Toolbar or via the right clic
40. ier FOB AV s facility in Altadena CA USA at which time risk of loss shall pass to Purchaser All freight insurance and other shipping expenses as well as expenses for any special packing requested by Purchaser and provided by AV shall be paid by Purchaser 6 Licensed Programs Upon the sale of any Product to Purchaser AV grants to such Purchaser a non exclusive non transferable royalty free license to i install copies of the Licensed Programs in appropriate hardware and ii use the Licensed Programs for their intended purpose Purchaser may make copies of any Licensed Programs only as necessary to exercise its rights authorized hereunder and as necessary to backup the Licensed Programs 7 Payment Payment shall be in U S Dollars and shall be due and payable in accordance with the terms set forth on the applicable AV Quotation Payment shall be in an amount equal to the purchase price for the applicable Product plus all applicable taxes shipping charges and other charges to be borne by Purchaser Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL 8 Rejection Return All Products shall be deemed accepted by Purchaser twenty 20 business days after receipt unless Purchaser rejects such Product within such twenty 20 business day period for failure to comply with the Limited Warranty set forth in above Upon such rejec
41. ill be used throughout AV100 Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com Authentication ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Authentication allows for password protected access to AV100 Video System There are three levels of access available Figure 23 Figure 23 Authentication menu Exposure Image Quality Day Night Archive Motion Detection Save to Advanced Authentication Remote Viewing Name Password Contirm Authentication Sonministrator Viewer Only Live Change Remove a Administrator grants full access to all features of AV Video System b Viewer grants access to live video and browsing the archives but not to the settings c Only Live grants access to live video only Adding changing and removing users is done via the Add Change and Remove buttons on the bottom of the menu If one or more user accounts were created the AV Video System will display a log in dialog prompting for the user name and password upon startup Figure 24 Figure 24 User authentication Name Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL 315 Remote Viewing AV100 has a built in web server allowing Arecont Vision cameras and archives to be viewed remotely Figure 25 Figure 25 Remote viewing
42. ill provide access to the options menu Click Save to take a snapshot image Click Manage Servers to provide server information and allows changes to the servers Click Auto Hide Menu to automatically hide the main menu Click Settings to adjust camera and video settings Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Day Night Day Night Figure 26 settings apply only to dual sensor cameras as well as single sensor DN camera models equipped with a switching IR filter Figure 26 Day Night setting menu Automatic enables the camera to automatically switch from daylight SE to nighttime conditions and vice versa based on the Threshold Image Quality settings Rate Control Day forces day mode and disables night mode Cy Night forces night mode and disables day mode Archive Threshold adjusts the automatic switching of the camera Motion Detection Note for dual sensor camera models the values are displayed in F clack Stops while for single sensor DN models the values are in terms of Advanced Authentication camera gain Remote Viewing e Switch At adjusts the level of darkness to switch from day to Ae night mode Values to the left will cause the camera to switch Camera 1 to night mode when there is still much light in the scene Day Night Values to the right will cause the camera to stay in day mode A
43. is replaced with a blue rectangle and the camera number in the drop down list is marked with a red X Displays the Settings menu see the Setting section on page 22 Enables a full screen display without the toolbar and menus Press escape or double click the image to exit full screen mode Ki KA Selects screen layout for viewing live archived video from multiple cameras From left to right single camera layout 2x2 camera layout 3x3 camera layout 4x4 camera layout 10 camera layout with 2 large and 4x2 smaller images 8 camera layout with 1 large 3x1 and 1x4 smaller images 13 camera layout with 1 large 2x2 and 4x2 smaller images 8 camera layout with 2x4 images for panoramic cameras 10 camera layout with 2 large and 2x4 smaller images for regular and panoramic cameras Any unused sections of the layout will be filled with a watermark of the Arecont Vision logo Displays the Archive controls see Browsing Archives below Takes a snapshot of live video or an archive video The snapshot is taken from the camera which is highlighted in the drop down list of the installed cameras see above To highlight another camera left click on the camera number in the list To take the snapshot from all cameras highlight cameras at the root top of the drop down camera list The snapshot file names contain the date and time of the snapshot To locate view the snapshots in the snapshot folder right click o anywhere on the liv
44. ite Save motion frames only archives only when motion is Wed detected by the on camera motion detector and disables Resolution lo Full resolution Quarter resolution archiving in the absence of motion Filter 3 Save all frames Save all and mark motion f Save motion frames only Frequency is a drop down list of options for archive recording rate Frequency Time unit The Off option disables the archive recording The Max option sets l H MR the archive frequency limited only by the camera and the network When time unit is DAY arhcive at es different for different camera models ees Continue after motion detected time sec fps i o 5 H Continue after motion detected determines the duration for which Minimum free disk space recording will continue after motion is detected when the camera is set 10 GB SE to Save motion frames only and the frame rate at which such recording is done NOTE If new motion is detected during such after motion recording the rate of recording will revert to the one specified under Frequency Minimum free disk space sets the minimum free disk space that is required on a disk to start overwriting old video recordings With a setting of 10GB archives will not be overwritten until the free space on the drive goes below 10GB It is recommended that at least 5GB of free space is always available Arecont Vision 425 E Colorado St 7th Floor Glendale
45. k Auto Startup How do the Arecont Vision cameras utilize PTZ Pan Tilt Zoom There is no mechanical PTZ However Arecont Vision cameras allow instantaneous electronic pan tilt and zoom by specifying PTZ window coordinates Multiple users can each select their own windows allowing for independent PTZ control Users of AV100 software can create a zoom window and use keyboard to move the zoom window around to achieve PTZ effect How can get the AV100 built in web server to work AV 100 software has a built in web server that allows multi user remote access to live video and video archives This web server can be accessed from any web browser by typing HTTP ip_address port guix htm where ip_address is the IP address of the computer running AV100 and the port corresponds to the port number set in the Remote Viewing menu Please note that in order to access the AV100 server remotely the user should enable the server by checking the Allow Remote Viewing field and selecting a port that is not blocked by their firewall For increased security the default value of remote access port is 4250 but any port may be selected for this purpose Often port 80 HTTP port is Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL most likely to be open on a secured network as it is used by default for most web browsing See page
46. k menu see Right Click Menu on pg 38 Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Figure 30 Archive screen Camera Filter Al M ne M CHE 2 Begin Quality Skip Frames Speed 10 Kelt E CRVAVSIEEIE Full gt 2007 05 13 17 20 5 14 2007 12 59 14 PM 421 2007 05 14 15 24 Ta Ot Ot Ya a Ot EO Fl ON TF a dV dO Oi OD OOD Dn eC E TP Oe Archive browsing controls are located on the bottom of the playback screen Figure 30 Archives are best viewed when the video is displayed in full screen mode The date and time stamp is located on the top left hand side of the image The user can select playback speed and frame skipping as well as the image quality If the archive was recorded using motion detection see Motion Detection browsing can be based on detected motion by selecting Motion from the drop down list under Filter DI Rewind Starts archive video from the earliest recording D Fast Reverse Jumps backward 5 minute intervals KI Play in Reverse Plays the recorded archive continuously in reverse H 264 archives will jump in reverse in 1 minute intervals Play by Frame in Reverse Steps backward one frame at a time D Pause Pauses the playback Play by Frame Forward Steps forward one frame at a time D Play Plays the recorded archive continuously forward gt gt Fast forward
47. le The file name starts with fwupdate and the file extension is txt or mb depending on the model MAKE SURE THAT THE CAMERA MODEL YOU ARE UPGRADING IS INCLUDED IN THE FWUPDATE FILE NAME The firmware upgrade will start automatically Do not disconnect the camera at any point during the upgrade process When the upgrade is complete a Success message will be displayed at the Result column To upgrade the hardware Click Upgrade Hardware and choose the hardware upgrade file The file name starts with hwupdate and the file extension is bin MAKE SURE THAT THE CAMERA MODEL YOU ARE UPGRADING IS INCLUDED IN THE HWUPDATE FILE NAME The hardware upgrade will start automatically Do not disconnect camera at any point during the upgrade process When the upgrade is complete a Success message will be displayed at the Result column IMPORTANT DISCONNECTING THE POWER TO THE CAMERA DURING THE UPGRADE WILL RESULT IN PERMANENT DAMAGE TO THE CAMERA Arecont Vision 425 E Colorado St 7t Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Chapter IV Troubleshooting and Useful Tips Connecting Directly to a Laptop or PC In a typical scenario cameras are connected using network cables to a network switch A camera can also be connected to a PC or laptop directly by using a cross over network cable between the camera and PC When a camera is con
48. low light conditions Moon Light enables exposures of up to 500 ms if necessary This mode will result in more motion blur for fast moving objects Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Auto exposure On Off is an option to enable disable the on camera automatic exposure control Auto exposure maintains the user set image brightness under changing lighting conditions This must be enabled to ensure the Low Light Mode settings function Image Quality Figure 16 1 Image Quality menu Exposure l Image Quality Rate Control Auto Iris Archive Motion Detection Save to Advanced Authentication Remote Viewing Reset All Camera 2 D JPEG H 264 rate in addition to archive strear eves Format 1 60 Quality _ _ Full View Higher Multi View Higher Zoom View Higher LU Adjustment Brightness Brighter Sharpness Sharper Saturation 100 Red More E Select Image Quality from the Setting menu to open up a lower level menu for adjusting image quality settings Compression Format offers two options for compressing the video JPEG and H 264 H 264 is only available on the xx05 series of Arecont Vision cameras and offers an average of 1 5 to 1 10 the bandwidth usage of a standard Motion JPEG camera Frame Rate adjusts and displays the frame rate at which the software i
49. ly conform with applicable specifications Notwithstanding the preceding provisions AV shall have no obligation or responsibility with respect to any Product that i has been modified or altered without AV s written authorization ii has not been used in accordance with applicable documentation iii has been subjected to unusual stress neglect misuse abuse improper storage testing or connection or unauthorized repair or iv is no longer covered under the Warranty Period AV MAKE NO WARRANTIES OR CONDITIONS EXPRESS IMPLIED STATUTORY OR OTHERWISE OTHER THAN THE EXPRESS LIMITED WARRANTIES MADE BY AV ABOVE AND AV HEREBY SPECIFICALLY DISCLAIMS ALL OTHER EXPRESS STATUTORY AND IMPLIED WARRANTIES AND CONDITIONS INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE NON INFRINGEMENT AND THE IMPLIED CONDITION OF SATISFACTORY QUALITY ALL LICENSED PROGRAMS ARE LICENSED ON AN AS IS BASIS WITHOUT WARRANTY AV DOES NOT WARRANT THAT I THE OPERATION OF THE PRODUCTS OR PARTS WILL BE UNINTERRUPTED OR ERROR FREE Il THE PRODUCTS OR PARTS AND DOCUMENTATION WILL MEET THE END USERS REQUIREMENTS III THE PRODUCTS OR PARTS WILL OPERATE IN COMBINATIONS AND CONFIGURATIONS SELECTED BY THE END USER OTHER THAN COMBINATIONS AND CONFIGURATIONS WITH Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL PARTS OR O
50. me information to the resulting video clip Notice that it works differently in case MJPEG H 264 codec is selected When the selected archive is JPEG format AviMaker will decompress and recompress the top 64 lines of each frame to incorporate the timestamp but the rest of the image will remain intact When the selected archive is in H 264 format the timestamp option is ignored Video Compression offers four options for creating the AVI file MJPEG H 264 best quality offers a video format as recorded in the archive without decompression and recompression procedures For this reason this format offers best video quality XviD http Awww xvid org is a codec recommended by Arecont Vision it is distributed together with the AV100 Software and is typically installed during the AV100 software installation This codec has been found to produce reasonably good quality to compression ratio MSVC standard is a standard Microsoft video codec Choose from codecs list allows selection of any of the alternative codecs that are installed on the computer The drop down list opens after Make AVI is clicked Figure 32 Figure 32 Video Compression Video Compression Compressor Full Frames Uncompressed e Indeo video 5 10 viD MPEG 4 Codec Morgan Multimedia M JPEG V LuxRiot DYA JPEG Codec Le LuxRiot DYA JPEG Codec Le 6 Click y to start creating the video clip If no rec
51. menu To enable the built in HTTP server select Remote viewing from the Setting E menu and do the following xposure Image Quality 1 Select Allow Remote Viewing Day Night 2 On the bottom of the menu click Apply then Ok Archive 3 Start Internet Explorer and type in the address of the web server For Motion Detection Sania example if AV Video System is installed on a PC with IP address Advanced 200 168 1 102 type in the following address Authentication Remote Viewing http 200 168 1 102 4250 guix htm 4 Then click Enter to have Internet Explorer open that page g Allow Remote Viewing Upon successful connection a web page will open Internet Explorer will Port SSL Port prompt to install an ActiveX component Click on the webpage as 425 ae prompted to install ActiveX Send full resolution imag 7 F Fed ful rosok r geg The main AV menu located on the left hand side of the IE window will provide saoi opa ermas full access to each Arecont Vision camera Selecting the Arecont Vision camera of choice will display the option to disconnect as well as make changes to settings such as the Resolution Speed Archive Zoom and viewing images in separate windows Access from outside the local network will require that the server PC is accessible on the selected port Please ensure that any routers or firewalls have this port open for outside user access Right clicking anywhere on the Explorer web page w
52. menu Mode list The Speed setting will result in higher image noise but will attempt to maintain 10ms exposure time for as long as possible reducing motion artifacts The Quality setting will maintain 40 ms exposure time resulting in low noise image with some motion blur in low light The Balanced setting falls between Quality and Speed There are also two special modes High Speed and MoonLight which can be used for very fast moving targets and very low illumination respectively High Speed mode allows the user to specify a fixed exposure time in terms of milliseconds from 1 to 80 While this will allow crisp video of fast moving vehicles the side effect of this setting is that low light performance of the camera will be significantly worse up to 800 times than in default mode Therefore High Speed should only be used for well lit scenes The other special mode MoonLight implements long exposure times of up to 0 5 seconds in combination with proprietary noise cancellation technology This mode allows viewing under extremely low illumination conditions It is important to note that MoonLight is NOT digital frame integration and will offer significantly better image quality than cameras that employ digital frame integration However the motion blur will still be significant Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com 10 11 12 13 ARECONT VISION
53. message showing the previous and the changed IP address Click Save Exit to save any newly installed cameras Undo selection of all highlighted cameras Opens a web browser to view live video from the selected camera and configure the camera settings using its webpage interface This also allows for camera setting configuration using the camera s web page interface TIP Double clicking the selected camera in Result or Model Version column has the same effect Opens an Advanced dialog to edit the selected camera s IP address and or type in camera description which will then be stored in the camera s memory TIP Double clicking the selected camera in Current IP or Description column has the same effect Uninstall the cameras highlighted in the top panel the removed cameras will then appear in the bottom panel Press Save Exit to save changes Saves the information about the installed cameras into a file LocalMachine ini used by AV100 Video System and exports a plaintext list of cameras into a file CameraList txt Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL for third party software then exits the Installer These files are located by default in C Documents amp Settings All Users Application Data Video Application in Windows XP Gi emote links This option
54. n is 2592 by 1944 AV5100 is typically viewed at 2560 by 1600 resolution with the frame rate up to 12 fps AV5100 and AV5110 support MJPEG compression only AV5105 5155 supports both MJPEG and H 264 MPEG4 Part 10 compression AV5155 is a dome camera AV8180 8185 AV8185DN is a quad sensor 8 megapixel camera consisting of four 2 megapixel sensors operating at up to 22 fps at 1600 by 1200 resolution It is capable of providing 180 degree field of view AV8185 and AV8185DN support both MJPEG and H 264 MPEG4 Part 10 compression AV8180 supports MJPEG only AV8360 8365 AV8365DN is a quad sensor 8 megapixel panoramic camera consisting of four 2 megapixel sensors and operating at up to 22 fps at 1600 by 1200 resolution It is capable of providing 360 degree field of view AV8365 and AV8185DN support both MJPEG and H 264 MPEG4 Part 10 compression AV8360 supports MJPEG only AV10005 is the first 1OMegapixel 1080P dual mode camera in the world and supports both MJPEG and H 264 MPEG4 Part 10 compression AV10005 in 10Megapixel mode is viewed at 3648x2752 with the frame rate up to 6fps AV10005 in 1080p mode is viewed at 1920x1080 with frame rate up to 30fps AV10005 has binning technique to improve low light performance increase sensitivity and produce better SNR by combining and averaging pixels AV10005 is fully compatible with PSIA industry standard and pass PSIA conformance tests All cameras are equipped with a LAN connector and can deliver
55. nected directly you may need to change the TCP IP configuration on your PC For example the PC may need to be configured to use a static IP address When a PoE injector is used and connected directly to a PC there are two networking cables One cable connects the PC to the PoE injector while the other connects the injector to the camera Only one of these cables should be cross over The other cable must be a regular straight through cable NOTE AV8360 cameras require a higher PoE power class Class 3 from 6 49 to 12 95 Watt than other Arecont Vision camera models Switches and Routers Note that some Gigabit switches and network adapters incompletely emulate 100BaseT signaling levels and may not work correctly with high bandwidth 100BaseT equipment Low Sharpness If the image sharpness appears to be low e Check if the lens is in focus e Check if the lens is appropriate for a megapixel camera e Under the Image Quality menu decrease compression and increase sharpness e Check if the lens iris is fully open or closed down too much For best resolution and depth of field the iris depending on lens make and model should be closed by 2 3 F stop Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Frequently Asked Questions 1 How do I get online technical support for Arecont Vision products Create an account on ou
56. nly for the AV3130 AV3135 and DN cameras The bar between the camera list and the settings area can be dragged up and down to resize the area Motion Detection The lower level menus contain a Camera field that displays the camera number which the settings are applied to Figure 14 The Camera field can be expanded to a drop down list of all installed cameras to select from The list includes an All cameras option to apply settings to all cameras Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Figure 14 Display the camera number Camera NOTE Selecting Reset all restores default settings for that camera Selecting Full Reduced Resolution Display Arecont Vision cameras offer two options for image resolution full and reduced quarter resolution where the image resolution is reduced by a factor of two in horizontal and vertical dimensions Either resolution image can also be cropped to any size In order to save bandwidth the images are displayed at a reduced resolution The format of the reduced resolution display is determined by the chosen screen layout see Toolbar on pg 18 An individual camera image can be expanded to a full resolution display by double clicking on the image The full resolution image can be scaled back to its reduced resolution display by double clicking the image
57. opens a dialog to add cameras manually Remote units are cameras that may not be present on the local area network or may not have been installed normally Users should use this feature only if the camera s MAC and an available IP address is known and connectivity has been verified Snapshot Take snapshots for all installed cameras and display them The displayed snapshots can be saved or printed Lock IP Address This option sets a lock on camera to protect its IP Address from being changed by the Camera Installer or any other software or manually unless the lock is first removed An asterisk will appear next to the IP Address of any locked cameras This option is available for firmware version 64116 or higher Unlock IP Address This option removes the lock set on camera as well as the asterisk next to the IP address An unlocked camera s IP address can be then modified manually or by the camera Installer or any other software Tools Delete oldini file vu option deletes ini file which has camera settings saved in it Turn off Firewall This option opens command prompt window and disables firewall Add AY programs bo firewall exceptions This option opens command prompt window and adds AV 100 software to firewall exceptions Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Operating AV100 Video System Note
58. ords are available for the selected range of dates or times a warning will be displayed 7 Inthe Save As window type in a file name for your new AVI file then click Save If Codec List was selected under Video Compression a drop down list of available codecs will appear Select a codec from the list to proceed Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL 45 8 The AVI Maker will begin to create the AVI and show the progress in the progress bar Clicking Stop will terminate the AVI creation Viewing Your Recorded Video Figure 33 AVI Maker Video Playback A AVI Maker Oo Xx JPEG 20 7 25 13 25 43 237 1920x1200 45 48 Hour 7 17 2008 09 56 45 602 Selected NONE 7 25 2008 17 00 00 117 Click here to select your clip He Second Click here to playback Speed of Playback Start End Select All Cancel Zoom Out Zoom In iq a lt fir gt gt y Click here to start Video Settings Size of frame Video compressor Load Archive on Drive C x S 100 MJPEG H 264 best quality Select Archive Camera 1 zx Frame period O XviD http www xvid ora ben RS If archive not found please try 1000 SE Se Se A C list Browse Drives to Find Archive Z Timestamp on video Seen eier lt mg Status To view your exported AVI download the latest Apple Quick Time v7 4 5 or higher for
59. p is an option to automatically start the AV Video System at Windows startup with its previous settings Show motion marks areas where motion is detected in live video requires enabling motion detection Use double packets is an option to use data packets with 2904 bytes instead of the regular 1450 bytes for image transmission This allows for increased image transmission bandwidth but may lead to less stable performance on high traffic networks Warning on disconnect is an option to display a red screen warning in place of live video that has been disconnected or temporarily lost When disabled the last captured frame will be displayed Static ARP is an option to enable a static link between the camera s MAC address and its IP address An alternative is dynamic ARP which is not supported by some older models of the Arecont Vision cameras Don t update sensor window is an option that determines how the changes to the image size are applied at a software level or in hardware the image sensor Enabling this option helps to avoid conflicts when multiple users are viewing the same camera each user will be able to set a different image size Alternatively disabling this option allows an increase in camera frame rate due to a smaller image size Panoramic Mode is used for panoramic camera model AV8180 AV8185 AV8360 and AV8365 to automatically position and display the four images on screen Language selects the language which w
60. played in the AV100 About dialog Figure 35 To open the AV100 About dialog right click anywhere in the live video application and select About Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Figure 35 About dialog Version 4 7 1 21 Screen resolution 1920x1200 4 How much storage space is required when using Arecont Vision cameras The storage space requirements will vary depending on the compressibility of your imagery Shown below Figure 36 is an example of a system running at 22 FPS However the user can specify the archival frequency to be lower than the full frame rate Most Arecont Vision cameras also provide highly sophisticated on board motion detection To further reduce the required storage the user has an option to archive only those images that contain motion Furthermore Arecont Vision cameras support real time resolution changes and image windowing on a frame by frame basis The user may wish to archive windows of interest or reduced resolution images at the high frame rate while archiving full resolution images at the lower frame rate A bandwidth calculator is provided at http Awww arecontvision com sales tools htm to help with determining storage bandwidth requirements Figure 36 Example of a system running at 22 FPS Busy scene lot of motion e g busy parking lot FPS 22 Quality 2 Stora
61. r If the camera is not detected it may be because of the PC s firewall settings To allow Camera Installer access to the network the user should configure the firewall properly To configure the Windows firewall access the Windows Security Center in the Windows Control Panel and click on Windows Firewall In the Windows Firewall window Figure 37 click the Exceptions tab and AV Installer to the list of exceptions Once the selections have been made click OK and re run the Camera Installer If the Camera Installer still cannot find the camera make sure that there are no hardware firewalls blocking the connection on your network Additionally try isolating the camera and your PC from the rest of the network if you are continuing to have difficulty detecting the camera Figure 37 Windows firewall Windows Firewall General Exceptions Advanced Windows Firewall is blocking incoming network connections except for the programs and services selected below Adding exceptions allows some programs to work better but might increase your security risk Programs and Services Name l Group Policy ZU Sgro N a aa i M BitComet 15447 TCP M BitComet 15447 UDP a O File and Printer Sharing No iTunes No LocalMachine exe No Microsoft CRM Web Service Hoster No Microsoft Office Groove No Microsoft Office OneNote No M Microsoft Office Outlook o kel Netuinrk Disonostte s for windows XP Display a notification when Windows Firewall
62. r support portal located at http support arecontvision com Once an account has been created a new ticket can be posted and one of our technical support team will follow up with you promptly To ensure timely responses please make sure to login to the support portal to post any replies to your open ticket 2 What information can provide to AV customer support for a faster response to my issues Arecont Vision camera MAC address and firmware release as shown in the About menu on camera web page or AV100 software If the issue is related to networking and or AV100 software Switch or POE model number Type of network cable eg Cat 5e min and max distance of run Type of power used VDC milliamps Watts or POE Computer Information 100base T or Gigabit card CPU speed RAM Video Card specs Hard disk size and available free space Please provide the Imlog dat file and localmachine ini file This file can be found in XP under C Documents and Settings All Users Application Data Video and in Vista Win7 under C Users YourUserName ApplicationData Video Application or C Users YourUserName AppData Local VirtualStore ProgramData Video Application 3 How do l find out which version of the software is installed What are the IP and MAC addresses of my cameras You can find camera IP and MAC address using the AV100 Camera Installer utility The same information as well as the software version number is dis
63. s requesting frames from the camera s for viewing only Quality adjusts the compression level for three display modes applies to both JPEG and H 264 compression formats e Full View affects the display and archive of full resolution video e Multi View affects the display of multiple cameras e Zoom View affects any ROI windows Brightness adjusts image brightness Sharpness adjusts image sharpness or the crispness of an image Saturation adjusts image color saturation or the amount of color in an image Lower saturation gives a duller faded image Red Blue adjusts the red blue tint This setting changes the target for camera s automatic white balance computation The effect is gradual and takes 20 30 seconds for the camera to fully adjust to the new setting Gamma adjusts image contrast to reveal more or less shades of gray in the dark and light areas of the image requires firmware 64116 and hardware 64107 Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com Figure 16 2 Image Quality menu Exposure Image Quality Rate Control Auto Iris Archive Motion Detection Save to Advanced Authentication Remote Viewing Reset All Camera Red Blue jamma For panoramic Z Equalize brightness Z Equalize color BB Enable Alignment Size of pictuee Left Top 0 0 Width Height 3648 2752 ABBE Select size 3648
64. s complete the list of newly installed cameras will appear in the top panel with the result Installed online This list can be sorted by the MAC address or IP address by clicking on the respective column name The list may also include previously installed cameras which may be listed as Installed online or Installed offline depending on whether the camera is still accessible The installer offers a lock mechanism to protect previously installed cameras if any from accidental changes of their IP address To change the IP address manually or type in a description of the camera which will be stored on camera double click on the IP address of the camera and make the changes Press the Save Exit button to save the installation information and exit the Camera Installer Figure 9 Basic mode W Arecont Vision Camera Installer SM Arecont Vision Installed Cameras sales009 169 254 178 31 255 255 0 0 Index A Ethernet Address Current IP Result Model Version Description 1 00 1A 07 00 F7 CD 169 254 178 14 Installed AV3130 64329 00 1a 07 02 23 DD 169 254 178 13 Installed AV1305 65129 00 1A 07 03 B7 51 169 254 223 20 Installed AV5105DN 65130 Language Mode Tools Install Cameras Save Exit New Cameras Index A Ethernet Address Current IP Model Version Description Status End Automatic Sorting Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com AR
65. tion Purchaser shall immediately notify AV of the rejection and shall at AV s option return the Product or allow AV to inspect the rejected Product and shall follow AV s instructions regarding disposition of the rejected Product Prior to the return of any Product to AV as provided for hereunder Purchaser shall obtain from AV s Technical Support Department a Return Material Authorization RMA number Within ten 10 business days after receiving an RMA number for the Product Purchaser shall package the Product in its original packing material or an equivalent and return such Product to AV or such other location as AV may designate in writing AV shall bear the cost of freight and insurance for the return to AV Purchaser shall enclose with the returned Product the applicable RMA form and any other documentation or information requested by AV AV may refuse to accept returns of any Product not packed and shipped as provided in this paragraph Upon verification that the Product does not comply with the Limited Warranty AV shall repair replace or provide a refund for such Product at AV s option no later than thirty 30 days after the time AV receives from Purchaser written notice of such return or rejection AV shall be responsible for returning at AV s cost repaired or replaced Products to Purchaser 9 General Provisions Notwithstanding any other provision hereof performance by AV shall be excused to the extent that performance
66. uirements are detailed for standard and high performance installations Standard Performance Minimal Requirement for low to medium system load CPU Core 2 Duo 2Ghz RAM 2 GB Video Card NVIDIA 128 MB RAM Network card 100 base T OS Windows XP Storage Space use storage bandwidth calculator Recommended Requirement for medium to high system load e CPU Core 2 Quad 2Ghz RAM 4 GB Video Card NVIDIA 512 MB RAM Network card 1000 base T OS Windows XP Storage Space use storage bandwidth calculator A PC with a single slower CPU is sufficient in the case when images are to be archived but not viewed live HDD size depends according to the desired capacity of the video archives approximately 200Kbytes image As an example two 400GB drives will yield approximately 6 days of archiving capacity for an 8 camera Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL IR system recording at 1 frame per second in JPEG mode or over 30 days recording in h 264 mode Recommended Accessories We tested the following monitors e Dell UltraSharp 2405FPW 24 inch Wide Aspect Flat Panel LCD Monitor with Height Adjustable Stand www dell com e Samsung s 243T 24 Inch LCD Display www samsung com Please note that the AV100 software requires a resolution of 1600x1200 or greater in order to properly display all th
67. ust motion detection computation e Level adjusts the inter frame brightness change threshold that triggers motion detection Lower settings may cause false motion detection due to noise A higher setting will require a larger brightness change on the moving object for motion detection Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Detail adjusts the size of the detectable objects within each motion detection zone Lower settings may cause false motion detection due to noise Higher settings require larger objects for motion detection This is useful when motion detection should only detect something of the size of a car and ignore smaller objects like an animal Limit serves as a guard against false triggering due to a sudden overall change in lighting that would trigger motion detection in a large number of zones simultaneously For example a bright flash in the scene would not trigger motion detection If the number of zones activated simultaneously is larger than the Limit setting motion detection will be blocked This parameter cannot exceed the number of zones in the grid displayed in the lower left corner of Motion Settings Privacy Mask Starting from firmware version 65154 a video privacy mask feature begins available on certain camera models including AV1315 AV1325 AV2815 AV2825 and AV10005 The privacy mask m
68. utomatic e SC much longer requiring near darkness in order to switch Night e Toggle Guard adjusts the level of brightness required to Threshokt i switch from nighttime to daylight mode Setting this to 0 Switch At P corresponds to Switch At set to 100 Toggle Guard Toggle Guard f should be adjusted to prevent the mode from toggling during s transitional lighting Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Auto Iris The Auto Iris menu allows you to monitor the state of the automatic DC iris If the scene is too dark the camera will open the iris fully This allows more light onto the sensor and will substantially improve the low light performance If the scene is too dark when the camera is started the camera will not close the iris until there is enough illumination Camera DC auto iris can be configured using Auto Iris menu Figure 27 Figure 27 Auto Ilris menu The status of the auto iris is displayed on a color panel at the Exposure bottom of the Auto Iris settings There are six states possible Image Quality e Disabled The auto iris is either disabled by un checking Auto Iris the Enabled check box or is not present e Evaluating The camera is preparing to close the iris Archive e Too Dark The camera cannot close the iris because the Motion Detection scene illumination is too low
69. video see pg 17 AVI Maker make video clips from archive see pg 42 Camera Installer The Camera Installer is a utility for discovering Arecont Vision cameras that are present on the local area network and assigning IP addresses to the cameras The assigned IP address is stored on camera and maintained when the power is off The camera s IP can only be changed through one of the following methods via the Camera Installer via 3 party software via a web browser using the camera s webpage or via a HTTP command There are two supported modes of operation of the Camera Installer Basic and Advanced To start the Camera Installer press the Run button under Camera Installer Basic Mode In basic mode the camera Installer detects all Arecont Vision cameras that can be reached by a broadcast request sent over the network by the computer running the Camera Installer It automatically assigns IP addresses to these detected cameras selecting addresses that belong to the same sub network as the computer running the camera Installer and those which are not assigned to other network devices To detect and install the cameras automatically click on Install Cameras The installer will detect any cameras Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL configure their IPs and verify their operability Once the installation i
70. www arecontvision com ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Figure 20 Privacy Mask MAY Fri 12 17 2010 13 17 16 Save To Figure 21 Save to Menu The lower level Save to menu specifies the directory for video archives and for snapshot images Note that the name of archival directory should be the Archive folder Y same for all cameras it is possible to specify different Hard Drives for each Archive Drives Camera Hard Drive goe e camera aa ZJ Show all drives E Arecont Vision 425 E Colorado St 7th Floor Glendale CA 91205 Revised 12 20 2010 www arecontvision com Advanced ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Select Advanced figure 22 to set the following options Figure 22 Advanced menu Exposure Image Quality Auto Iris Archive Authentication Remote Viewing Direct if possible DirectX size 259241944 DH w lt Startup F Show mation T Use double packets Bi Warning on disconnect F Static ARP Don t update sensor window F Panoramic Mode Language English D Use DirectX if possible causes AV100 to use DirectX functions that utilize graphics card hardware for displaying images rather than using software processing This reduces the load on the CPU The drop down list DirectX size provides options for the graphics area supported by DirectX the selected size should correspond to the resolution used for live video Auto Startu
71. x2752 Rotate 180 w l Binning in night mode BB Binning in day mode BB 1080p mode ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL Equalize Brightness is an option for equalizing the image brightness of the four sensors for the panoramic camera This setting is only enabled for panoramic cameras Equalize Color is an option for equalizing the image color across all four sensors of the panoramic camera This setting is only enabled for panoramic cameras Enable Alignment is an option to adjust each sensor vertical position individually for 180 panoramic camera This setting is only enabled for AV8185DN Step 1 Select screen layout as 2x4 See pg 18 Step 2 Check Enable Alignment on the control panel Step 3 Move mouse cursor stay on the image that you want to alignment Step 4 Press keyboard Ctrl UP or Ctrl DOWN to adjust vertical position Size of Picture adjusts image cropping Rotate 180 is an option for flipping the image vertically and horizontally to rotate it 180 degrees Binning in night mode is an option to get better image quality increase sensitivity produce better SNR and provide higher frame rate by combining and averaging pixels of AV10005DN operated in low light environment This setting makes images become black and white instead of color Binning in day mode is a similar option as binning in night mode However binning in day mode keeps image as color This setting is only

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