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User Manual: Panasonic i-Pro WV-SF538

1. Owed OThwu Ofr Msat M Schedule 3 0 00 6 00 18 7 2 How to delete the set schedule MMon MTue MWed Mthu MFri Osat O Sun vimon WiTue M wed v Sun Schedule 2 Omon OTue Owed O Ofri Msat MSun 0 00 Operating Instructions 175 18 Configuring the network settings Network 1 Uncheck the check box of the set day of the week 2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted FTP image transr Omon OTmue O Ofri Osat O Sun O24 00x 00 w edule 1 mon Tue Sat Sun O24n o m OMon OTue Owed OThu OFr Osat Sun O24n 00 x 00 foo mt loo w Schedule 3 0 00 176 Operating Instructions 19 Configure the settings relating to the schedules Schedule 19 Configure the settings relating to the schedules Schedule On the Schedule page it is possible to configure the settings relating to schedules as follows e Alarm permission Alarm input will be received only in the specified schedule e VMD permission Video motion detection will be active only in the specified schedule Access permission Access to the camera will be allowed only in the specified schedule H 264 recording SD recording will be performed only in the specified schedule The Schedule page has only the Schedule tab Operating Ins
2. ceeeeeeeeees 108 13 2 Configure the settings relating to the alarm image Alarm 2 0eeee 109 13 3 Configure the settings relating to H 264 recording Alarm WV SW559 WV SP509 WV SF549 WV SP 538 scices di saadinsncnsntcuiesintneneseuuniacnnnssnncaenintdcniaveusnucnandeucantasnaleudsshesdeuecenuens 111 13 4 Configure the settings relating to the alarm output terminal Alarm 112 13 5 Change the AUX name Alarm 222 cceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaeeeeeseeeeeeeeeeeeees 113 13 6 Configure the VMD settings VMD area cccccceteeeeeeeeeeeeeeeseeeeeeeeeneneneeeeeeeeeeeeeeenes 114 13 6 1 Set the VMD areas VMD area cccccccceeecceee cece eeeeeeeaeeeaaeeaaeeaaeaaaeeaaeaseeeeeeseeeeseeeeees 116 13 7 Configuration of the settings relating to the E mail notification Notification 118 13 8 Configure the settings relating to Panasonic alarm protocol Notification 119 14 Configure the setting relating to the image recognition Advanced UNG ape ences snc oats ei sees ees cecaie eames cane enw senescent ncmeee 122 14 1 Configure the settings relating to the XML notification XML notification 122 14 2 Configuration of the settings relating to the face detection Face detection 123 15 Configure the settings related to advanced view Advanced MN race decease A E RA 125 15 1 Configure the settings relating to cropping Crop
3. e On The super dynamic function will work e Off The super dynamic function will not work e Default Off Note e When the following are observed depending on the light condition select Off for Super Dynamic SD When flickering appears or the color changes on the screen When noise appears in the brighter area on the screen e When Outdoor scene or Indoor scene is selected for Light control mode this setting is available Super Dynamic function When there is wide variation between the illumination of light and dark areas of the location being monitored the camera adjusts the lens iris in accordance with the brighter areas This causes loss of detail in darker areas Conversely adjusting the lens brightness for the darker areas causes the brighter areas to become washed out Super Dynamic digitally combines an image that is set up for a clear view of the brighter areas with an image that is set up for a clear view of the darker areas creating a final image that preserves overall detail A B A Subject in the dark area is hard to notice B Subject in the bright area is washed out C Creates a clearer image by digitally combining images Face SD With the Face SD setting if a person s face is dark and difficult to see by combining the face detection and Super Dynamic functions the area with the face in the image can be corrected to become brighter and easier to see Select
4. Frame rate Select a frame rate for H 264 images from the following 1fps 3fps 5fps 7 5fps 10fps 12fps 15fps 20fps 30fps e Default 30fps Note e When Frame rate is selected for Transmission priority this setting is available Frame rate is restricted by Max bit rate per client For this reason the frame rate may be lower than the specified value when any value marked with an asterisk is selected e For H 264 1 when Main 15fps Sub 15fps is selected for the Frame rate of picture in picture the frame rate is limited to a maximum of 15fps To enable a maximum frame rate of 30fps select Main 30fps Sub 1fps for Frame rate e For H 264 2 when Alarm trigger 1 Alarm trigger 2 or Alarm trigger 3 is selected for the Picture in picture mode of picture in picture the frame rate is limited to a maximum of 15fps To enable a maximum frame rate of 30fps select Alarm trigger 4 or Off for Picture in picture mode Max bit rate per client Select a H 264 bit rate per a client from the following When Best effort is selected for Transmission priority set the maximum and minimum bit rates 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 1536kbps 2048kbps 307 2kbps 4096kbps 8192kbps 10240kbps 12288kbps 14336kbps Default H 264 1 4096kbps H 264 2 1536
5. Images can be transmitted at a designated interval or period To transmit images at a designated interval or period it is necessary to configure the settings in advance The settings for the FTP server can be configured on the FTP tab of the Server page page 137 It is possible to determine whether or not to use the FTP periodic image transmission function and to configure the settings relating to alarm images and the schedule on the FTP img trans tab of the Network page page 172 Note Depending on the line speed or the traffic images may not be transmitted at the designated interval e When On is selected for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Therefore images may not be transmitted at the interval designated on the FTP periodic image transmission setting Operating Instructions 29 5 Transmit images onto an FTP server 5 3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function WV SW559 WV SP509 WV SF549 WV SF539 Images that have failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card It is possible to select a trigger to save images on the SD memory card on the SD memory card tab of the Basic page
6. Select the transmission type of H 264 images from the following e Unicast port AUTO Up to 14 users can access a single camera concurrently Unicast port1 Image and Unicast port2 Audio will automatically be selected when transmitting images and audio from the camera When it is unnecessary to fix the port number for H 264 image transmission such as when using in a particular LAN environment it is recommended to select Unicast port AUTO e Unicast port MANUAL Up to 14 users can access a single camera concurrently It is necessary to select Unicast port1 Image and Unicast port2 Audio manually to transmit images and audio from the camera It is possible to fix the port number of the router used for H 264 image transmission via the Internet by setting Unicast port MANUAL page 141 Refer to the operating instructions of the router in use e Multicast Unlimited number of users can access a single camera concurrently Complete the entry field of Multicast address Multicast port and Multicast TTL HOPLimit when transmitting H 264 images with multicast Refer to page 7 for further information about the maximum concurrent access number e Default Unicast port AUTO Unicast port1 Image Csrs39 gt Unicast port Enter the unicast port number used to transmit images from the camera Available port number 1024 50000 Only even numbers are available e Default H 264 1
7. The following message is displayed on the information bar Pop up blocked To see this pop up or additional options click here Internet Explorer 6 Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The following message is displayed on the information bar This webpage wants to run the following add on WebVideo Module from Panasonic System Networks Co Ltd Internet Explorer 9 Select Allow The following message is displayed on the information bar This site might require the following ActiveX control nwcv4Ssetup exe from Panasonic System Networks Co Ltd Click here to install Internet Explorer 6 Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Install ActiveX Control The Security Warning window will be displayed Click the Install button on the displayed Security Warning window Operating Instructions 197 22 Troubleshooting Symptom Cause solution Reference pages The following message is displayed on the information bar This webpage wants to install the following add on nwcv4Ssetup exe from Panasonic System Networks Co Ltd Internet Explorer 9 Select
8. Windows can automatically select a certificate store or you can specify a location for the certificate C Automatically select the certificate store based on the type of certificate Place all certificates in the following store Certificate store Learn more about certificate stores 160 Operating Instructions 18 Configuring the network settings Network 7 Select Trusted Root Certificate Authorities and click OK Select the certificate store you want to use 8 Click Next Certificate Import Wizard Certificate Store Certificate stores are system areas where certificates are kept Windows can automatically select a certificate store or you can specify a location for the certificate Automatically select the certificste store based on the type of certificate Place all certificates in the following store Certificate store Trusted Root Certification Authorities Learn more about certificate stores Operating Instructions 161 18 Configuring the network settings Network 9 Click Finish Certificate Import Wizard O Completing the Certificate Import Wizard The certificate will be imported after you click Finish You have specified the following settings 10 Click Yes Security Warning x You are about to install a certificate from a certification authority CA A claiming to represent 192 168 0 253 Windows can
9. is selected for Image capture mode the maximum zoom ratio is x2 0 e When 3 mega pixel 4 3 is selected for Image capture mode the maximum zoom ratio is x3 2 IMPORTANT e The extra optical zoom function may not be activated on the appropriate position if the setting for the function is performed after the settings for the mask areas page 90 privacy zone page 97 VMD area gt page 114 VIQS area page 99 cropping area page 125 picture in picture cropping area page 126 To prevent this perform the setting for the extra optical zoom function before other settings e When using the lens distortion compensation function if the extra optical zoom function is used the lens distortion compensation function is disabled Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 8 Configure the settings relating to the privacy zone Privacy zone setup menu Click the Setup gt gt button of Privacy zone on the Image quality tab of the Image Audio page gt page 83 When there is a zone that you do not want to display set the zone as a privacy zone not to be displayed Up to 2 privacy zones can be set JPEG H 264 Image quality PE _ _ 1 hite 2 Blue v Of Area The privacy zone will be set when an area is designated by dragging the mouse Each zone can be overlapped Privacy zones 1 and 2 can be created and they will be
10. is selected for Recording format of the SD memory card When the Set button is clicked after selecting H 264 1 or H 264 2 in Recording format H 264 recording is displayed on the lower part of the screen Image capture size Select the image capture size from the following When 2 mega pixel 16 9 is selected for Image capture mode H 264 1 1920x1080 640x360 320x180 H 264 2 640x360 320x180 When 1 3 mega pixel 16 9 is selected for Image capture mode H 264 1 1280x720 640x360 320x180 H 264 2 640x360 320x180 When 1 3 mega pixel 4 3 is selected for Image capture mode H 264 1 1280x960 VGA QVGA H 264 2 VGA QVGA When 3 mega pixel 4 3 is selected for Image capture mode H 264 1 1280x960 fix Recording priority Select Constant bit rate or Frame rate for the H 264 recording mode e Constant bit rate H 264 images will be recorded with the bit rate selected for Max bit rate Frame rate H 264 images will be recorded with the frame rate selected for Frame rate e Default Frame rate Frame rate Select the frame rate for images to be recorded from the following 1fps 3fps 5fps 7 5fps 10fps 12fps 15fps 20fps 30fps e Default 30fps Note When Frame rate is selected for Recording priority this setting is available Frame rate is restricted by
11. Aperture level Adjust the aperture level outline compensation Images will be sharper when the cursor is moved in the direction and will be softer when the cursor is moved in the direction Click the Reset button to reset the color to the default e Default 16 Pedestal level Adjust the black level of images by moving the cursor When the cursor is moved to the direction images will become brighter When the cursor is moved to the direction images will be darker Click the Reset button to reset the color to the default Default 128 Close button Click this button to quit the Image adjust setup menu 11 4 2 Set mask areas 90 When Off is selected for Super Dynamic SD and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Operating Instructions 11 Configure the settings relating to images and audio Image Audio 1 Display the Image adjust setup menu gt page 83 Any changes are updated immediately Image adjust super Dynamic SD Fa Adaptiv B Light control mode Outdoor scene Neve On High Auto slow shutter Off 1 80s Day amp Night IR Autot Normal Leve High O Low Dwell time White balance Red gain Blue gain DNR Chroma gain level Aperture level Pedestal level Operating Instruct
12. Hardware acceleration Manually control the level of acceleration and performance supplied by your graphics hardware Use the Display Troubleshooter to assist you in making the change Hardware acceleration All accelerations are enabled Use this setting if your computer has no problems Recommended Enable write combining 196 Operating Instructions 22 Troubleshooting Information Bar Depending on the OS installed on the PC the following may occur Follow the instructions below when the following has occurred By performing the following solutions other applications may not be affected When using Internet Explorer 9 0 The Information Bar expressed in the following symptom and solutions will be displayed just below the address bar only when there is information to communicate This webpage wants to run the following add on WebVideo Module from Panasonic System Networks Co Ltd What s the risk When using Internet Explorer 6 0 Internet Explorer 7 0 or Internet Explorer 8 0 The Information Bar expressed in the following symptom and solutions will be displayed just below the address bar only when there is information to communicate aci gt 9 x Live Search E Pop up blocked To see this pop up or additional options click here fp D gt me e Page v G Tools v a 2 Symptom Cause solution Reference pages
13. The VIQS area is specified by following the steps below 1 Drag the mouse on the screen to specify the area up to 2 areas The specified area is set to area 1 White and the outline is displayed The areas are set in the area number order from number 1 The color next to the area number show the color of the corresponding outline Note e A selectable area is limited JPEGI H 264 Audio Delete 2 Select On Off to activate deactivate a distributed image of VIQS H 264 1 or VIQS H 264 2 3 Click the Set button This unit is updated with the setting contents Click the Delete button corresponding to the area to be deleted IMPORTANT e No setting contents are determined unless the Set button is clicked e To check the window after VIQS setting display an H 264 image on the Live page Operating Instructions 101 11 Configure the settings relating to images and audio Image Audio 11 11 Configure the settings relating to lens distortion compensation 102 Click the Setup gt gt button of Lens distortion compensation on the Image quality tab of the Image Audio page page 83 Distortion correction can be performed using lens distortion compensation The amount of compensation performed can be adjusted Lens distortion compensation stortion ensation e The lens distortion compensation function is disabled when the extra optical zoom function is being u
14. is selected for Image capture mode 1280x960 VGA QVGA e Default 640x360 Note e When 3 mega pixel 4 3 is selected for Image capture mode FTP periodic image transmission cannot be used 18 7 Configure the schedule settings of the FTP periodic image transmission FTP img trans Click the FTP img trans tab on the Network page page 41 page 43 The schedule settings of the FTP periodic image transmission can be configured in this section Refer to page 172 for further information about the settings relating to the FTP periodic image transmission 18 7 1 How to set the schedules 174 FTP image transmission schedule Schedule 1 schedule 2 Tue Wed schedule 3 oo mt o0 o0 x Operating Instructions 18 Configuring the network settings Network 1 Check the check box of the desired day of the week of FTP image transmission schedule The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h 3 Click the Set button after completing the settings The result will be displayed at the bottom of the window FTP image tra Mwea MTh Mri O oo 17 t 30 Schedule 1 Mwea MTh MFri Msat M t o0 o7 m foo w
15. or H 264 2 is selected for Recording format even if Save logs page 68 of Alarm is set to On detected alarm logs are not recorded in the log list e When JPEG is selected for Recording format Schedule is unavailable e When 3 mega pixel 4 3 is selected for Image capture mode FTP error is unavailable Overwrite Determine whether or not to overwrite when the remaining capacity of the SD memory card becomes insufficient This setting is available only when Manual or Schedule is selected for Save trigger e On Overwrites when the remaining capacity of the SD memory card becomes insufficient The oldest image is the first to be overwritten e Off Stops saving images on the SD memory card when the SD memory card becomes full e Default Off Operating Instructions 10 Configure the basic settings of the camera Basic Note The overwrite setting will be as follows according to the Save trigger setting FTP error Will not be overwritten Alarm input Will be overwritten e Manual Schedule Can be determined by selecting On or Off for Overwrite JPEG recording This setting is available only when JPEG is selected for Recording format of the SD memory card File name Enter the file name used for the image to be saved on the SD memory card The file name will be as follows File name
16. service server will be displayed Operating Instructions 20 Maintenance of the camera Maintenance e Status The registration status for the Viewnetcam com will be displayed e Personal Camera URL The URL of the camera registered for Viewnetcam com will be displayed UPnP e Port number HTTP Port number HTTPS The port number that is set for UPnP port forwarding will be displayed e Status The port forwarding status will be displayed e Router global address The global address of router will be displayed Self check The self check result of the hardware will be displayed Note e Refer to the Readme file on the provided CD ROM for further information about the contents of the displayed statuses relating to the Viewnetcam com service the UPnP function or the self check Or refer to our website http panasonic net pss security support info html for further information 20 4 Reset the settings Reboot the camera Default reset Click the Default reset tab of the Maintenance page page 41 page 43 The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed on this page System log Upgrade Reboot Reset to the default Except the network settings Click the Execute button to reset the settings to the default Note that the network settings will not be reset It is impossible to operate the camera for about 3 minutes after the
17. 1280x960 VGA QVGA When 3 mega pixel 4 3 is selected for Image capture mode 2048x1536 fix e Default 640x360 te Note EID CEP500D CSF549 CSF539 When 2 mega pixel 16 9 is selected for Image capture mode 1920x1080 can only be used when it is saved to the SD memory card e When 3 mega pixel 4 3 is selected for Image capture mode 2048x1536 can only be used when it is saved to the SD memory card Image compression rate upon alarm detection Select On or Off to determine whether or not to change the image quality of Quality1 gt page 75 upon alarm detection On Images will be transmitted with the image quality selected for Image quality upon alarm detection Off Does not change the image quality upon alarm detection Default Off Image quality upon alarm detection Image quality can be changed upon an alarm occurrence Select the image quality from the following 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low e Default 5 Normal 13 3 Configure the settings relating to H 264 recording Alarm WV SW559 WV SP509 WV SF549 WV SF539 Click the Alarm tab on the Alarm page page 41 page 43 The settings relating to the recording H 264 data on the SD memory card when an alarm is detected can be configured on this page To operate recording it is necessary to configure the settings relating to SD memory card and the video data
18. Clear button Use the Clear button to return the area set in Cropping area setting to its default position The Set button at the very bottom of the screen must be clicked after clicking the Clear button VMD area display button Click the VMD area display button to display the configured VMD area The VMD area is displayed in a white outline Click the VMD area display button again to stop displaying the VMD area By using this function you can use the VMD area setting as a reference when configuring the cropping area Note e After specifying an outline the cropping area is corrected according to the aspect ratio of Image capture mode If the width of the specified outline is more than 1 2 of the width of the entire image the cropping area will be corrected to be 1 2 of the width of the entire image If the width of the specified outline is less than 1 12 of the width of the entire image the cropping area will be corrected to be 1 12 of the width of the entire image during Extra optical zoom operations the outline will be corrected to a width larger than 1 12 Picture in picture setting Display position of sub image Select a sub image display position from the following settings 128 Operating Instructions 15 Configure the settings related to advanced view Advanced view Upper left Lower left Upper right Lower right Default Lower right Display size of sub image Sel
19. Default 640ms Operating Instructions 11 Configure the settings relating to images and audio Image Audio Note When a shorter interval is selected the delay time will be shorter When a longer interval is selected audio interruption may be diminished even though the delay time will be longer Select the interval according to the network environment e Audio may temporarily be interrupted and noise may be heard when multiple users are accessing the camera concurrently It may be possible to diminish the interruption or noise by setting a longer interval for Audio output interval PC to Camera e Audio may sometimes not be heard depending on the network environment Audio output port PC to Camera Enter the transmission port number the port number on the camera used to receive audio data transmitted from the PC Available port number 1024 50000 Only even numbers are available e Default 34004 Note e The transmission port number entered for Audio output port PC to Camera will be used only when Unicast port MANUAL is selected for Transmission type page 77 When Off is selected for H 264 transmission page 77 or when Unicast port AUTO or Multicast is selected for Transmission type itis not necessary to enter the transmission port number Permission level of audio trans recep Select an access level for audio transmission reception from the followin
20. Max bit rate For this reason the frame rate may be lower than the specified value when any value marked with an asterisk is selected Max bit rate Select the bit rate for images to be recorded from the following Operating Instructions 10 Configure the basic settings of the camera Basic 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 1536kbps 2048kbps 3072kbps 4096kbps e Default 1536kbps Image quality Select the quality for H 264 images to be recorded from the following Low Motion priority Normal Fine Image quality priority e Default Normal Note When Constant bit rate is selected for Recording priority this setting is available Refresh interval Select an interval I frame interval 0 2 1 second to refresh the H 264 images to be recorded from the following 0 2s 0 25s 0 33s 0 5s 1s Default 1s SD memory card information Remaining capacity Total capacity and remaining capacity of the SD memory card will be displayed Depending on the status of the SD memory card the size indications will differ as follows Indication Description KB KB No SD memory card is inserted Failed to obtain available capacity due to error etc SERRE K B FEEEEEEE KB The SD memory card is unformatted or locked etc Note e When Off is selected for Overwrite and the available size of the SD memory card has reached 0 KB
21. No image is displayed on the Press the F5 key on the keyboard of the PC or click 10 Live page the Live button Shortcut icon of the camera is Is the Windows component of UPnP added 145 not displayed on My Network Add the component to the PC in use Places of the PC Cannot download the log list Download of files using Internet Explorer may be disabled Click Internet Options on the Tools menu of Internet Explorer and Security tab Then click the Custom Level button to open the Security Setting window Under Downloads select Enable for Automatic prompting for file downloads except Internet Explorer 9 0 Click the OK button The warning window will be displayed Click the Yes button Images are not displayed or Delete temporary internet files as follows not refreshed smoothly 1 Select Internet Options under Tools on the menu bar of Internet Explorer The Internet Options window will be displayed 2 Click the Delete Files button in the Temporary Internet Files section on the General tab The firewall function of the anti virus software may be filtering the port of the camera Exclude the port number of the camera from the list of the port numbers to be filtered by the anti virus software No indicator lights Is Off selected for Indicator on the Basic page 47 Select On for Indicator H 264 images are not Whe
22. gt page 51 H 264 recording SD memory card Max bit rate 1536 kbps Recording memory size per an alarm 6 MB Pre alarm Ouse Not use Pre alarm recording peeled s Operating Instructions 111 13 Configure the alarm settings Alarm H 264 recording SD memory card Pre alarm Determine whether or not to perform the pre alarm recording When Use is selected approx 1 MB image data is always saved during the pre alarm recording Use Not use e Default Not use Post alarm recording duration Set the duration to save image data on the SD memory card after an alarm occurrence 10s 20s 30s 40s 50s 60s 120s 180s 240s 300s Default 30s The actual recording time may sometimes be longer than the duration selected for this setting Recording memory size per an alarm The capacity of the SD memory card used to record video data upon an alarm occurrence The actual capacity may be different IMPORTANT e To record H 264 data it is required to select Use for SD memory card on the SD memory card tab In addition it is required to select H 264 1 or H 264 2 for Recording format page 51 13 4 Configure the settings relating to the alarm output terminal Alarm Click the Alarm tab on the Alarm page page 41 page 43 The settings relating to the alarm output terminal can be configured in this section Alarm output terminal setup Off Pulse n
23. images will not be saved on the SD memory card When the notification function is on a notification E mail will be sent to the registered addresses when the SD memory card becomes full page 118 page 119 Format To format the SD memory card click the Execute button IMPORTANT e Before formatting the SD memory card it is necessary to select Use for SD memory card on the SD memory card tab of the Basic page page 51 and Off for FTP periodic image transmission on the FTP img trans tab of the Network page page 173 e Use the SD memory card after formatting it using the SD memory card tab If using the SD memory card that has not been formatted on the SD memory card tab the following functions may not work correctly Save obtain images that failed to transmit to the FTP server using the FTP periodic image transmission function Save obtain alarm images Save obtain images saved manually Save obtain images in accordance with the schedule settings Save obtain the alarm logs the manual schedule logs the FTP error logs and the system logs Operating Instructions 57 10 Configure the basic settings of the camera Basic Save obtain images recorded using the SD memory recording function of Panasonic network disk recorder Play download images on the SD memory card e When an SD memory card is formatted while another user is in operation the operation will
24. page 51 To use the SD memory recording function featured in Panasonic network disk recorder select Off for FTP periodic image transmission page 173 and FTP error for Save trigger page 54 IMPORTANT We make no guarantee for any damages of files on the SD memory card incurred by malfunction or error occurrence in files saved in the SD memory card regardless of what the cause may be Note e To refer to images of FTP error Save logs needs to be set to On page 68 30 Operating Instructions 6 Display the log list WV SW559 WV SP509 WV SF549 WV SF539 6 Display the log list WV SW559 WV SP509 WV SF549 WV SF539 The setting items of the cameras will be displayed in list form Alarm log Logs of the alarm occurrences such as time and date of the alarm occurrences and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule on the SD memory card will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed Each log list can be displayed only when On is selected for Save logs on the Log tab of the Basic page page 68 respectively 1 Display the Live page page 7 a AoT dl K Lad Operating Instructions 31 6 Display the log list WV SW559 WV SP509 WV SF549 WV SF539 2 Click the List b
25. tab on the User mng page page 41 page 43 Operating Instructions 16 Configure the settings relating to the authentication User mng The restriction settings of PCs IP address from accessing the camera can be configured on this page User auth Host auth System n Oof O1 Administrator O2 Camera control 3 Live only Host check u Host auth Select On or Off to determine whether or not to authenticate the host e Default Off IP address Enter the IP address of the PC to be allowed to access the camera Host name cannot be entered for the IP address Note e When IP address subnet mask is entered it is possible to restrict PCs in each subnet For example when 192 168 0 1 24 is entered and 2 Camera control is selected for the access level the PCs whose IP address is between 192 168 0 1 192 168 0 254 can access the camera with the access level 2 Camera control e When the IP address already in use is entered and the Set button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 131 for further information about the access level e Default 3 Live only Host check From the pull down menu of Host check the registered host can be selected and the selected host s IP address can b
26. to use the SD memory card When playing or downloading images saved on the SD memory card it is necessary to select On for Save logs on the Log tab page 68 in advance When the image refresh interval is short notification recording timing or interval may become incorrect Notification recording may also not be performed correctly as configured when multiple users are receiving images In this case set the refresh interval longer There are limited times to overwrite on an SD memory card When having a high frequency of overwriting the lifetime of the SD memory card may become shorter A lifetime of an SD memory card should be influenced by the number of the image files stored and log savings on the SD memory card Selecting H 264 1 or H 264 2 for Recording format can reduce the number of files to be stored on the SD memory card The data writing speed will go down after data are repeatedly written down on an SD memory card Recording format Select JPEG H 264 1 H 264 2 for the video encoding format of image data to be recorded on the SD memory card e JPEG Records still image data H 264 1 Records video data H 264 1 in the MP4 video encoding format Audio will not be recorded e H 264 2 Records video data H 264 2 in the MP4 video encoding format Audio will not be recorded Default JPEG Note When H 264 1 is selected it will become impossible to transmit ima
27. 50min 1h 6h 24h Default 24h 170 Operating Instructions 18 Configuring the network settings Network 18 4 6 When using Dynamic DNS Update DHCP Network SNMP FTP img trans DDNS Dynamic DNS Update DHCP Host name Enter the host name to be used for the Dynamic DNS Update service e Available number of characters 3 250 characters Enter in the form of host name domain name e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen e Default None blank Note e Refer to the network administrator for further information about the available host names 18 5 Configure the settings relating to SNMP SNMP Click the SNMP tab on the Network page page 41 page 43 The settings relating to SNMP can be configured on this page It is possible to check the status of the camera by connecting to the SNMP manager When using the SNMP function contact the network administrator Network Location Contact Community Enter the community name to be monitored e Available number of characters 0 32 characters e Default None blank IMPORTANT When using the SNMP function it is necessary to enter the community name When no community name is entered the SNMP function will not work System name Enter a system name to be used to manage the camera with the SNMP function Operating Instructions 171
28. On or Off to determine whether or not to interact with the Super Dynamic function e On The interactive control with face detection will work e Off The interactive control with face detection will not work e Default Off Operating Instructions 11 Configure the settings relating to images and audio Image Audio Note When Off is selected for Super Dynamic SD the interactive control with face detection is unavailable Adaptive black stretch Select On or Off to determine whether or not to activate the darkness compensation function The darkness compensation function can make darker parts of images brighter by digital image processing e On Activates the darkness compensation function e Off Deactivates the darkness compensation function e Default Off IMPORTANT e When On is selected for Adaptive black stretch noise in the darker parts may be increased and parts around borders between the darker parts and the brighter parts may become darker brighter than the other darker brighter parts Note e When Opn is selected for Super Dynamic SD Adaptive black stretch is unavailable Back light compensation BLC Select On or Off to determine whether or not to activate the back light compensation BLC function When On is selected for Super Dynamic SD this setting is unavailable The back light compensation function can compen
29. Polling 30s is selected for Alarm status update mode page 47 the Alarm occurrence indication button will be refreshed in 30 second intervals For this reason it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the Live page at an alarm occurrence Notify of alarm occurrences to the device connected to the alarm connector It is possible to output signals from the alarm output terminal of the camera and sound the buzzer when an alarm occurs The settings for the alarm output can be configured in the Alarm output terminal setup section of the Alarm tab of the Alarm page page 112 Save images on the SD memory card When an alarm occurs images JPEG H 264 will be saved on the SD memory card The settings to save images on the SD memory card can be configured on the SD memory card tab page 51 of the Basic page and the Alarm tab of the Alarm page page 109 Transmit an image onto a server automatically An alarm image can be transmitted at an alarm occurrence to the server designated in advance The settings required to transmit an alarm image to a server can be configured in the Alarm image section on the Alarm tab of the Alarm page page 109 and the FTP tab of the Server page page 137 IMPORTANT e Select FTP error for Save trigger on the SD memory card tab when using the SD memory card When Alarm input
30. Reason CA Certificate installed The self signed certificate has already been generated and the server certificate has been installed e Inthis case the server certificate is validated Common name of the self signed The self signed certificate has already been certificate generated and validated e When the Confirm button is clicked the registered information of the self signed certificate security certificate will be displayed in the Self signed Certificate Confirm dialog box 2048bit 2011 01 01 12 00 00 152 Operating Instructions 18 Configuring the network settings Network When the Delete button is clicked the generated self signed certificate security certificate will be deleted e When HTTPS is selected for Connection it is impossible to delete the self signed certificate 18 2 3 Generation of CSR Certificate Signing Request IMPORTANT e Ifthe CRT key is not generated it is impossible to generate the CSR e Before generating the CSR file configure the following settings on Internet Options of the web browser in advance Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Register the camera for Trusted Sites Click the Custom Level button to open the Security Setting window and check the Enable radio button of File Download under Downloads Click the Custom Level but
31. Viewer Software on the menu of the CD ROM provided and then following the on screen instructions 5 Network Camera View 4S InstallShield Wizard License Agreement Please read the following license agreement carefully END USER LICENSE AGREEMENT EULA IMPORTANT Please carefully read this End User License Agreement EULA before downloading this software program the Software provided by Panasonic System Networks Co Ltd a Japanese corporation Before downloading installing and using the Software on your PC you need to accept the terms and conditions of this EULA by clicking on ACCEPT button provided at the bottom of this EULA If you do not agree to the terms and conditions of this EULA you may not download install or use this software This EULA is a legal agreement between you and Panasonic System Networks I accept the terms in the license agreement I do not accept the terms in the license agreement IMPORTANT The default setting of Automatic installation of viewer software is On Follow the instructions on page 197 when the message is displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displayed Follow the instructions of the wizard e When the install wizard is displayed again even after completing the installation of the Activex
32. color and black amp white images e Preset Performs the preset movement to each specified back focus position when switching between color and black amp white images The preset position is the back focus position specified last time which was automatically memorized for each of color images and black amp white images e Fix Fixes the position after adjusting the back focus either automatically or manually e Default Auto Close button Click this button to close the Back focus setup menu Operating Instructions 95 11 Configure the settings relating to images and audio Image Audio 11 7 Adjust the angular field of view using the extra optical zoom function 96 Click the Setup gt gt button of Extra optical zoom on the Image quality tab of the Image Audio page gt page 83 It is possible to adjust the angular field of view using the extra optical zoom function Extra optical zoom Extra optical zoom Cen ere eo gm n es oe Click this button to adjust the horizontal and vertical positions of the image after zooming O Click this button to adjust the zoom ratio to the Wide side S x4 Click this button to set the zoom ratio to x1 0 7 OQ Click this button to adjust the zoom ratio to the Tele side e When 2 mega pixel 16 9 is selected for Image capture mode the maximum zoom ratio is x3 0 e When 1 3 mega pixel 16 9 or 1 3 mega pixel 4 3
33. e Settings will not be applied if the Set button is not clicked e The picture in picture function cannot be used when the cropping function is being used When using the picture in picture function select Off for Cropping e When the privacy zone and cropping area overlap the picture in picture function will not operate Set the cropping area so that it does not overlap the privacy zone e When the lens distortion compensation function is used at the same time as the picture in picture function the cropping position of the cropping area may move out of alignment If motion is detected in the area where the sub image is being combined the actual movements cannot be viewed in the image being combined Check the movements in an image with a different image capture size that is not being combined e The cropping area may move out of alignment when the Image capture mode setting is changed Make sure to check the cropping area after changing the Image capture mode setting e The cropping area may move out of alignment when the Extra optical zoom setting is changed Make sure to check the cropping area after changing the Extra optical zoom setting Operating Instructions 16 Configure the settings relating to the authentication User mng 16 Configure the settings relating to the authentication User mng The settings relating to the authentication such as users and PCs restrictions for accessing the
34. gy 1 65535 Auto Unlimited 1500byte O Limited 1280byte Ounliimited 1460byte O Limited 1024byte 9 g 5 3 __set_ set Execute esasan Not generated CA Certificate C Information A Hl 1 65535 Forbid Unlimited O unlimited IPv4 network Network Settings Select the method of how to configure the IP address from the following e Static The IP address is configured by entering manually on IP address IPv4 DHCP The IP address is configured using the DHCP function e Auto AutolP The IP address is configured using the DHCP function When the DHCP server is not found the IP address is automatically configured Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer to the network administrator for further information about the settings of the server e Default Static 142 Operating Instructions 18 Configuring the network settings Network Note When Auto AutolP is selected and the IP address cannot be obtained from the DHCP server an IP address not used in the same network will be searched within 169 254 1 0 169 254 254 255 IP address IPv4 When not using the DHCP function enter the IP address of the camera Do not enter an IP address already in use for the PCs and the other network cameras e Default 192 168 0 1
35. in the 22 Troubleshooting section gt page 189 Camera short cut Select whether or not to create the shortcut to the camera on the My Network Places folder Network folder when using Windows Vista or Windows 7 of the PC When creating the shortcut select On To use the shortcut function to the camera enable the UPnP function on the PC in advance e Default Off Note e To display the shortcut to the camera on the My Network Places folder Network folder when using Windows Vista or Windows 7 of the PC it is necessary to add the Windows component Refer to the following to enable the UPnP function For Windows XP Start Settings Control Panel Add or Remove Programs Add Remove Windows Components select Networking Services Details gt check Internet Gateway Device Discovery and Control Client and UPnP User Interface gt OK gt Next Complete For Windows Vista Start Control Panel Network and Internet gt Network and Sharing Center expand the section of Network discovery of Sharing and Discovery select Turn on network discovery click Apply Complete For Windows 7 Start Control Panel Network and Internet Network and Sharing Center select Turn on network discovery of Network discovery of Change advanced sharing settings click Save changes Complete HTTPS It is possible to enhance
36. restart the PC e The viewer software used on each PC should be licensed individually The number of installations of the viewer software from the camera can be checked on the Upgrade tab of the Maintenance page page 181 Refer to your dealer for the software licensing Operating Instructions 3 Table of Contents Table of Contents 4 1 Monitor images on a P ssaasssnsnssnsnnnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nennu nnnm nnne 7 1 1 Monitor images from a single camera eee eccceceeeeeeeee cnet ee eeeeeeeeeeneeeeeeeeeeeeeeeeseeneeseeeeeeenennens 7 1 2 About the Live page siisii eneen eaae seen daea aaau 10 1 3 Monitor cropping images ssssssessssnnunnnnnrnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnnnnnnannnnnnnnn nnne 13 1 4 Monitor picture in picture iMaQes c eseeeeeeeeeeeeeeeeeeeeeeneenaeeeeeeeeeeeeeeseeeeseeeaaeees 15 1 5 Monitor images from multiple cameras nnnnsnnsssssunsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnn nne 16 2 Monitor images on a cellular phone mobile terminal 006 17 2 1 Monitor images on a cellular phone ccccceeeecsseeseeeeeeneeeeeceeeeeeeeseeesecceeeseeeeseeenseess 17 2 2 Monitor images on a mobile terminal cececeeeeeeeeeeeeeeeeeeeeeneneeeeeeeeeeeeeeseeeeeeeeeeeneenes 19 3 Record images on the SD memory card manually WV SW559 WV SP509 WV SF549 WV SF 539 ccccccccessseeeeeeeeeeeeeeeeeeeeseeeeaeneeeees
37. 10000001 10000101 FTP H 110101 0123 110102 ALARM 00000000 11010112 01 File name 01 11010112 02 LOCAL 00000000 11010112 01 File name 01 11010112 02 PULL lt Destination where images are to be saved by the SD memory recording function of Panasonic network disk recorder LOG lt Destination where log files are to be saved for the system administration M_ALARM 10000001 t 10000101 Operating Instructions 199 For U S and Canada Panasonic System Communications Company of North America Unit of Panasonic Corporation of North America www panasonic com business For customer support call 1 800 528 6747 Three Panasonic Way Secaucus New Jersey 07094 U S A Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries Panasonic Corporation http panasonic net Importer s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg F R Germany Panasonic System Networks Co Ltd 2012 PGQP1205ZA C0412 0
38. 18 Configuring the network settings Network e Available number of characters 0 32 characters Default None blank Location Enter the name of the location where the camera is installed e Available number of characters 0 32 characters Default None blank Contact Enter the E mail address or the phone number of the SNMP manager Available number of characters 0 255 characters e Default None blank 18 6 Configure the settings relating to the FTP periodic image transmission FTP img trans 172 Click the FTP img trans tab on the Network page gt page 41 page 43 The settings relating to the periodic transmission of images to an FTP server can be configured on this page To transmit images to an FTP server periodically it is necessary to configure the settings of the FTP server in advance page 137 Refer to page 174 for descriptions of how to configure schedules of image transmission IMPORTANT Depending on the network line speed or the network traffic images may not be transmitted at the exact designated interval or period When On is selected for both of the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function For this reason images may not be transmitted at the exact designated interval or period if alarms occur frequently CS
39. Certificate install Installs the server certificate security certificate issued by CA Certificate Authority and displays the information of the installed server certificate To install the server certificate click the Browse button to display the Open dialog box and select the file of the server certificate issued by CA and click the Execute button If the server certificate is already installed the file name of the installed server certificate will be displayed CA Certificate Information Displays the information of the server certificate When the Confirm button is clicked the registered information of the installed server certificate will be displayed in the CA Certificate Confirm dialog box If the server certificate is not installed the content of the generated CSR file will be displayed When the Delete button is clicked the installed server certificate will be deleted IMPORTANT e Before deleting the valid server certificate security certificate confirm that there is a backup file on the PC or another media The backup file will be required when installing the server certificate again Connection Select the protocol used to connect the camera HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available e Default HTTP HTTPS port Designate the HTTPS port number to be used e Available port number 1 65535 Default 443 The following port num
40. Enter key on the keyboard The log of the designated number will be displayed on the top of the log list Top button Click this button to display the log listed at the top Prev page button Click this button to display the previous page of the log list Note e When the mouse button is held down while placing the mouse pointer on the Prev page button the displayed log number will be decreased When the mouse button is released the decrement of the log number will stop and the log number displayed at the moment when the mouse button is released will be the top of the currently displayed page Next page button Click this button to display the next page of the log list Note e When the mouse button is held down while placing the mouse pointer on the Next page button the displayed log number will be increased When the mouse button is released the increment of the log number will stop and the log number displayed at the moment when the mouse button is released will be the top of the currently displayed page Last button Click this button to display the log listed at the bottom Time amp date Time and date when each log has been filed will be displayed Note e When Off is selected for Time display format page 47 time and date of alarm occurrence will be displayed in 24 hour format The recording timing of logs is as follows Alarm log Alarm occurrence time and date will be filed as a log
41. Install The Security Warning window will be displayed Click the Install button on the displayed Security Warning window An unnecessary status bar or scroll bar is displayed on the pop up window Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Click Internet in the Select a Web content zone to specify its security settings section Then click the Custom Level button to open the Security Setting window Under Miscellaneous select Enable for Allow script initiated windows without size or position constraints Click the OK button When the warning window is displayed click the Yes button Images are not fit in the frames When 120 DPI is selected for DPI setting they may not be displayed correctly Click the Settings tab on the Properties window of Screen in the control panel and then click the Advanced button Change the DPI setting as necessary 198 Operating Instructions 23 Directory structure of drive B WV SW559 WV SP509 WV SF549 WV SF539 23 Directory structure of drive B WV SW559 WV SP509 WV SF549 WV SF539 Drive B M_LOCAL
42. Network Address Translation NAT have this function This function is to be set in a router Operating Instructions 147 18 Configuring the network settings Network To access the camera via the Internet by connecting the camera to a router it is necessary to assign a respective HTTP port number for each camera and address translation by using the port forwarding function of the router For further information refer to the operating instructions of the router in use Enter Global IP address colon port number in the WAN Router LAN Address box of the browser Global address Private address via the Internet VVV XXX yyy ZZZ 192 168 0 254 vvv XXx yyy zzz 50000 vvv XXXx yyy zzz 50001 Address translation using the port forwarding function Internet vvv xxx yyy zzz 50000 gt 192 168 0 1 50000 gt WAN Cable modem XDSL modem Private address 192 168 0 1 Port number 50000 Address translation using the port forwarding function VW XXxX yyy 2ZZ 50001 gt 192 168 0 2 50001 gt Private address 192 168 0 2 Port number 50001 148 Operating Instructions 18 Configuring the network settings Network 18 2 Configure the HTTPS settings Click the Network tab on the Network page page 41 page 43 The settings relating to the HTTPS protocol that can enhance the network security by encryp
43. O o o English Enter the title of the camera Click the Set button after entering the title of the camera The entered title will be displayed in the Camera title field Available number of characters 0 20 characters e Unavailable characters amp e Default Varies as follows depending on the model in use WV SW559 CSW55S gt WV SW558 CSW55B gt WV SP509 CSP509 gt WV SP508 CSP508 gt WV SF549 CSFD WV SF548 CSF548 gt WV SF539 CSF539 gt WV SF538 Date time Enter the current time and date When 12h is selected for Time display format AM or PM can be selected Available range 01 01 2010 00 00 00 31 12 2035 23 59 59 Operating Instructions 47 10 Configure the basic settings of the camera Basic 48 IMPORTANT e Use an NTP server when the more accurate time amp date setting is required for the system operation page 138 Time display format Select the time display format from 24h 12h and Off Enter the current hour reflecting this setting when entering the current time and date for Date time To hide time and date select Off Default 24h Date time display format Select a date time display format When 2011 04 01 13 10 00 is set for Date time after selecting 24h for Date time display format time amp date will be respectively displayed as follows DD MMIYYYY 01 04 2011 13 10 00 MMI DDIYYYY
44. Sub 15fps is selected the frame rate operates at a maximum of 10fps Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the camera the transmission interval may be longer than the set value e Ifimages are not delivered in the specified transmission interval you can make the images be delivered closer to the specified time by lowering the resolution or image quality e When Main 15fps Sub 15fps is selected the transmission interval for all images including images with image capture sizes that are not combined is a maximum of 15fps Alarm trigger When selecting Alarm trigger 1 Alarm trigger 2 Alarm trigger 3 or Alarm trigger 4 in Picture in picture mode you can select what type of alarm to be triggered by All Terminal alarm VMD alarm Command alarm e Default All When Alarm setup gt gt is clicked the Alarm tab of the Alarm page will be displayed page 108 Set button Applies the picture in picture settings Operating Instructions 129 15 Configure the settings related to advanced view Advanced view 130 Preview screen gt gt button You can check the configured picture in picture image with a still image Note e In order to check the picture in picture image in the preview screen Live must be selected for Picture in picture mode IMPORTANT
45. The destination to save image data is a fixed directory on Drive B Refer to Directory structure of drive B page 199 e When the Start button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again e Network Camera Recorder with Viewer Software Lite which supports live monitoring and recording images from multiple cameras is available For further information refer to our website http panasonic net pss security support info html 26 Operating Instructions 4 Action at an alarm occurrence 4 Action at an alarm occurrence The alarm action camera action at an alarm occurrence will be performed when the following alarms occur 4 1 Alarm type Terminal alarm When connecting an alarm device such as a sensor to the alarm input terminal of the camera the alarm action will be performed when the connected alarm device is activated e VMD alarm When motion is detected in the set VMD area the alarm action will be performed VMD stands for Video Motion Detection e Command alarm When a Panasonic alarm protocol is received from the connected device via a network the alarm action will be performed 4 2 Action at an alarm occurrence Display the alarm occurrence indication button on the Live page The alarm occurrence indication button will be displayed on the Live page at an alarm occurrence page 10 IMPORTANT e When
46. WV SF539 WV SF538 94 Click the Setup gt gt button of Focus on the Image quality tab of the Image Audio page page 83 Adjust the focus setting by moving the lens focus to the appropriate position Manual and auto adjustments are available The auto focus function also allows users to correct out of focus when changing between color and black amp white images Focus Auto focus Focus Adjusting method Auto focus The auto focus function starts to automatically adjust focus based on a subject located in the center of the screen by clicking the Execute button Focus The focus can be adjusted manually e Near button Click this button to adjust the focus to the Near side e Reset button Click this button to reset the focus to the default Far button Click this button to adjust the focus to the Far side Adjusting method Select the focus adjustment method upon switching between the color mode and the black amp white mode e Auto Adjusts the focus function automatically and corrects out of focus when switching between color and black amp white images e Preset Performs the preset movement to each specified focus position when switching between color and black amp white images The preset position is the focus position specified last time which was automatically memorized for each of color images and black amp white images e Fix Fixes the position after adjusting t
47. When Panasonic alarm protocol notification gt gt is clicked the Notification tab of the Alarm page will be displayed gt Page 119 VMD information addition Information addition Select On or Off to determine whether or not to add VMD information to superimposed image data The VMD information can be searched by some of Panasonic network disk recorders Refer to the operating instructions of the connected devices for further information about the functions and settings e Default Off 13 6 1 Set the VMD areas VMD area 116 Set the areas to activate the VMD function IMPORTANT When the settings are being configured on the setup menu sometimes the VMD function may not work correctly Operating Instructions 13 Configure the alarm settings Alarm 1 Set the video motion detection area by dragging the mouse on the screen The designated area will become the VMD area 1 White and the outline will be displayed When 2 4 VMD areas are set each area will be numbered in order The areas will be identified by the respective outline colors The Status of the outline to be set for the area will become On Panasonic alarm protocol notification gt gt rs by the asonic alarm protocol 2 Adjust Detection area and Detection sensitivity using the slider Refer to page 114 for further information about the Detection sensitivity and
48. address from DNS The FTP server may be down Ask the network administrator Failed to find the FTP server The IP address of the server may be incorrect Check if the IP address of the server is configured correctly Connection error File transfer error Passive mode error Log out failed Failed to change the directory User name or password isn t correct The FTP server settings may be incorrect Check if the FTP settings are configured correctly The settings relating to the indicated item may be incorrect Check if the FTP settings are configured correctly Operating Instructions 185 21 About the displayed system log Category Indication Description Internal error Undefined error An error occurred in the FTP function Check if the FTP settings are configured correctly Error indications relating to Viewnetcam com Category Indication Description Viewnetcam com server error Failed to resolve the Viewnetcam com server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Connection error No response from the Viewnetcam com server File transfer error The Viewnetcam com server may be down Ask the network administrator Internal error Undefined e
49. anymore Even when available capacity of the SD memory card ran out and it is not enough to save images logs will be kept on being filed until it reaches 5 000 logs Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible Other than FTP e Logs Will not be saved error e Images Will not be saved Not use i Logs Will not be saved Images Will not be saved Off Use FTP error e Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible To display images on the SD memory card it is necessary to copy them onto the PC first gt page 59 Other than FTP e Logs Will not be saved error Images Will not be saved Not use e Logs Will not be saved Images Will not be saved Operating Instructions 73 11 Configure the settings relating to images and audio Image Audio 11 Configure the settings relating to images and audio Image Audio The settings relating to JPEG and H 264 images such as the settings of image quality audio etc can be configured on this page The Image Audio page has 3 tabs the JPEG H 264 tab the Image quality tab and the Audio tab 11 1 Configure the settings relating to the image capture mode JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 41 page 43 JPEG H 264 Image quality Imag
50. available Image capture size Select the image capture size from the following When 2 mega pixel 16 9 is selected for Image capture mode H 264 1 1920x1080 640x360 320x180 H 264 2 640x360 320x180 When 1 3 mega pixel 16 9 is selected for Image capture mode H 264 1 1280x720 640x360 320x180 H 264 2 640x360 320x180 When 1 3 mega pixel 4 3 is selected for Image capture mode H 264 1 1280x960 VGA QVGA H 264 2 VGA QVGA When 3 mega pixel 4 3 is selected for Image capture mode H 264 1 1280x960 fix e Default H 264 1 1920x1080 H 264 2 640x360 Operating Instructions 79 11 Configure the settings relating to images and audio Image Audio Transmission priority Select a transmission priority for H 264 images from the following Constant bit rate H 264 images will be transmitted with the bit rate selected for Max bit rate per client Frame rate H 264 images will be transmitted with the frame rate selected for Frame rate Best effort In accordance with the network bandwidth H 264 images will be transmitted with the bit rate varying between the maximum and minimum bit rates that are set for Max bit rate per client Default Frame rate Note When Frame rate is selected for Transmission priority number of users who can access the camera may be limited more may become less than 10
51. camera with a PC or cellular phone mobile terminal can be configured on the User mng page The User mng page has 3 tabs the User auth tab the Host auth tab and the System tab 16 1 Configure the settings relating to the user authentication User auth Click the User auth tab on the User mng page page 41 page 43 The settings relating to the authentication of users who can access this camera from the PC or acellular phone mobile terminal can be configured on this page Up to 18 users can be registered Note e When user authentication has failed to pass authentication error 8 times within 30 seconds using the same IP address PC access to the unit will be denied for a while User auth Host auth System User auth Oo Authentication Digest or Basic Access level O1 Administrator O2 Cameracontrol 3 Live only User check admin 1 User auth Select On or Off to determine whether or not to authenticate the users e Default Off Authentication Set the user authentication method Digest or Basic Uses Digest or Basic authentication Digest Uses Digest authentication Basic Uses Basic authentication e Default Digest or Basic Operating Instructions 131 16 Configure the settings relating to the authentication User mng Note When the Authentication setting has been changed close the web browser and then access the camera again For o
52. days of a week by checking the respective checkboxes From the pull down menu select the start time and the end time of the schedule When not designating time check the checkbox of 24h Click the Set button after completing the settings The result will be displayed at the bottom of the window Note e The schedules displayed at the bottom of the window can be identified by colors assigned to each schedule Operating Instructions 179 20 Maintenance of the camera Maintenance 20 Maintenance of the camera Maintenance System log check firmware upgrade status check and initialization of the setup menu can be performed on this page The Maintenance page has 4 tabs the System log tab the Upgrade tab Status tab and the Default reset tab 20 1 Check the system log System log 180 Click the System log tab of the Maintenance page page 41 page 43 Up to 4 000 system logs can be saved on the SD memory card when the SD memory card is inserted after selecting Use for SD memory card on the SD memory card tab page 51 When Not use is selected for SD memory card up to 100 system logs can be saved on the built in memory of the camera When the saved system logs have reached the maximum number the newer logs will overwrite the older system logs In this case the oldest log is the first to be overwritten The system logs will be displayed in group of 100 logs each
53. e Manual Schedule log Time and date when recording of images onto the SD memory card started manually or during the period of the schedule will be filed as a log When images are recorded sequentially logs will be filed every one hour However depending on the photographic subject and the setting used logs may be filed in periods of over on hour FTP trans error log Logs will be filed every one hour Operating Instructions 33 6 Display the log list WV SW559 WV SP509 WV SF549 WV SF539 34 Event The event type will be displayed The event types will be displayed only when displaying the alarm log list TRM1 Alarm by alarm input to Terminal 1 TRM2 Alarm by alarm input to Terminal 2 TRM3 Alarm by alarm input to Terminal 3 e VMD Alarm by VMD alarm e COM Alarm by command alarm SD memory card Available capacity and the original capacity of the SD memory card will be displayed The displayed descriptions are the same descriptions displayed as Remaining capacity on the SD memory card tab gt page 57 Delete button Click this button to delete the currently displayed log list When using the SD memory card images associated with the log list will also be deleted IMPORTANT When many images are saved on an SD memory card complete deletion may take several hours For example to delete 1 GB of JPEG images approx 1 hour may be needed In such a case format the SD memory card Be aware that
54. formatting the SD memory card causes all the images to be deleted page 57 e In the process of the deletion only logs will be saved and it is impossible to save images newly e Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the Delete button on the same log list window used to delete the logs Download button Click this button to download all logs of the selected log list as a file onto the PC Close button Click this button to close the log list window Operating Instructions 7 Playback of images on the SD memory card WV SW559 WV SP509 WV SF549 WV SF539 7 Playback of images on the SD memory card WV SW559 WV SP509 WV SF549 WV SF539 When clicking a time and date listed on the log list window the Live page will turn to the Playback page When images associated with the clicked time and date are on the SD memory card the first image of them will be displayed IMPORTANT This function is available only when JPEG is selected for Recording format of the SD memory card When H 264 1 or H 264 2 is selected the Playback page will not be displayed However images can be downloaded Refer to page 38 for descriptions of how to operate Refresh interval of images may become slow during playback or download When many
55. images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available IMPORTANT When using this function set the user name and the password to access the FTP server to restrict users who can log into the FTP server e To transmit images to the FTP server select Not use for SD memory card or set Save trigger to FTP error on the SD memory card tab of the Basic page when JPEG is selected for Recording format page 52 5 1 Transmit an alarm image at an alarm occurrence Alarm image transmission An alarm image can be transmitted at an alarm occurrence to the FTP server To transmit alarm images to an FTP server it is necessary to configure the settings in advance The settings for the FTP server can be configured on the FTP tab of the Server page page 137 The alarm image transmission function can be turned on off in the Alarm image section of the Alarm tab of the Alarm page page 109 Note Depending on the network traffic the number of the transmitted images may not reach the set number of images to be transmitted Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on the SD memory card However images that fail to be transmitted with the FTP periodic image transmission will be saved 5 2 Transmit images at a designated interval or period FTP periodic image transmission
56. initialization Load the default HTML files setup menu Click the Execute button to reset the HTML files to the default It is impossible to operate the camera for about 3 minutes after the initialization Reset to the default and load the default HTML files Click the Execute button to reset the settings of the camera and the HTML files to the default Note that the network settings will not be reset It is impossible to operate the camera for about 3 minutes after the initialization Reboot Click the Execute button to reboot the camera It is impossible to operate the camera for about 2 minutes after rebooting the camera Operating Instructions 183 20 Maintenance of the camera Maintenance Note To initialize the network settings page 141 turn off the power of the camera then turn on the power again while holding down the INITIAL SET button on the unit and keep the INITIAL SET button held down for about 5 seconds Wait about 3 minutes after releasing the button The camera will start up and the settings including the network settings will be initialized Do not turn off the power of the unit about 3 minutes after turning on the power CSF539 e The notification function allows users to provide the notification of the error to the specified destination E mail address and an original alarm destination when an error such as no SD memory card insertion after the reboot or a locked SD memory card insertion o
57. is selected for HTTPS Connection on the Network tab of the Network page enter as follows https IP address colon port number cam or https Host name registered in the DDNS server colon port number cam When the authentication window is displayed enter the user name of an administrator or user and password Depending on the mobile terminal in use password entry may be required each time the screen is switched It is impossible to transmit receive audio using a mobile terminal Depending on the mobile terminal in use larger size images may not be displayed In this case selecting 9 Low for Image quality setting of JPEG page 75 may sometimes solve this problem Operating Instructions 23 2 Monitor images on a cellular phone mobile terminal e Depending on the mobile terminal in use or its contract plan it may be impossible to access 1 P address is the global WAN IP address of the router that can be accessed via the Internet However when accessing the same LAN as the camera with a wireless compatible mobile terminal the IP address is the local IP address 2 Only when accessing the camera via the Internet 24 Operating Instructions 3 Record images on the SD memory card manually WV SW559 WV SP509 WV SF549 WV SF539 3 Record images on the SD memory card manually WV SW559 WV SP509 WV SF549 WV SF539 Images displayed on the Live page can be rec
58. not be saved 70 Operating Instructions 10 Configure the basic settings of the camera Basic 10 4 2 How the logs and images are saved depending on the settings for Manual Schedule Log tab SD memory card tab Manual Schedule Save logs SD memory card Save trigger Overwrite Logs and associated images On Use Manual Schedule On Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed the older logs will be overwritten by the newer logs In this case the oldest log is the first to be overwritten Images Will be saved When the remaining capacity of the SD memory card becomes insufficient the older images will be overwritten by the newer images Off Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed no log will be filed newly anymore Even when available capacity of the SD memory card ran out and it is not enough to save images logs will be kept on being filed until it reaches 5 000 logs Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible Even when available capacity of the SD memory card is enough images associated with logs will be kept on being saved until number of filed logs reaches 5 000 Other than Manual Schedule Logs Will not be saved Images Will not be saved Not use Logs Will not be saved Images Wil
59. on the PC in use the network interface card s not used for receiving images should be invalidated when displaying images using the multicast port Smoother live video display on the browser buffering Perform settings to display camera images on the viewer software e On Images are temporarily stored on the computer and are displayed smoother e Off Images are displayed in real time and are not stored on the computer Default On 1 It is necessary to designate the unicast port number when Unicast port MANUAL is selected for Transmission type 2 It is necessary to designate the multicast IP address when Multicast is selected for Transmission type Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 4 Configure the settings relating to image adjust focus back focus extra optical zoom privacy zone VIQS and lens distortion compensation Image quality Click the Image quality tab on the Image Audio page page 41 page 43 When the Setup gt gt button of each setting item is clicked the detailed settings menu will be displayed in a newly opened window The detailed settings can be configured while monitoring images displayed on the Image quality tab The settings relating to image adjust focus back focus extra optical zoom privacy zone VIQS and lens distortion compensation can be configured in this section JPEGIH 264 Image qua
60. on the top left of the cropping area When setting an area the selected area is outlined in red Other areas are outlined in white A cropping outline in the default position is configured in advance The cropping outline position can be moved by clicking and holding the configured frame and then moving it Clicking on the outside of the outline adds a new outline Newly added outlines are selected Streams that are configured in cropping use the same cropping area as the Cropping display Therefore if the cropping outline is changed the cropping area of streams configured in cropping are changed according to the settings of the cropping outline Sequence Using a maximum of 4 cropping outlines determine whether or not to operate the sequence from the following settings The sequence operates in the order of the numbers assigned to the cropping outlines Off 5s 10s 20s 30s Default Off Clear button The selected outlines displayed in red are deleted When the selected outline is deleted the outline with the lowest number is selected If the Clear button is clicked when there is only 1 outline the outline is moved to the default position If the Clear button is clicked when there is only 1 outline and it is in the default position the outline is not deleted Set button Applies the outline and sequence settings IMPORTANT The cropping outline may move out of alignment when the Image capture mode setting is changed
61. or Manual is selected for Save trigger an alarm image will not be transmitted at an alarm occurrence to the FTP server Operating Instructions 27 4 Action at an alarm occurrence Notify of alarm occurrences by E mail Alarm E mail alarm occurrence notification can be sent at an alarm occurrence to the E mail addresses registered in advance Up to 4 addresses can be registered as recipients of the alarm E mail An alarm image still picture can be sent with the alarm E mail as an attached file The settings for alarm E mail can be configured in the E mail notification section on the Notification tab of the Alarm page page 118 and the E mail tab of the Server page page 136 Notify of alarm occurrences to the designated IP addresses Panasonic alarm protocol notification This function is available only when a Panasonic device such as the network disk recorder is connected to the system When On is selected for Panasonic alarm protocol notification the connected Panasonic device will be notified that the camera is in the alarm state The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the Notification tab of the Alarm page page 119 28 Operating Instructions 5 Transmit images onto an FTP server 5 Transmit images onto an FTP server Images can be transmitted to an FTP server By configuring the following settings transmission of
62. quality Setup menu Image capture mode 2 mega pixel 16 9 Y 1920x1080 640x360 320x180 Basic Multi screen Alarm Refresh interval JPEG 5ps Advanced func Image capture size 1920x1080 v Advanced view Imac a Quality 1 F User mng Image quali Server geirinn Quality 15 Normal Quality 2 Network 30 Quality 1 5 Normal Quality 2 i 5N S i Schedule Quality 1 ormal Quality 2 Maintenance Setup button Display the Setup page Live button Display the Live page Basic button Displays the Basic page The basic settings such as time and date and camera title and the settings relating to the SD memory card CSws59 gt CSF539 gt can be configured on the Basic page page 47 Image Audio button Displays the Image Audio page The settings relating to image quality image capture size etc of JPEG H 264 camera images can be configured on the Image Audio page page 74 Image button Displays the Image page The settings relating to image quality image capture size etc of JPEG H 264 camera images can be configured on the Image page page 74 Multi screen button Displays the Multi screen page The cameras from which images are to be displayed on a multi screen can be registered on the Multi screen page gt page 106 Alarm button Displays the Alarm page The settings relating to alarm occurrences such as settin
63. relating to lens distortion compensation The setup menu will be displayed in a newly opened window page 102 11 4 1 Configure the settings relating to image quality Image adjust setup menu 84 Click the Setup gt gt button of Image adjust on the Image quality tab of the Image Audio page gt page 83 Operating Instructions 11 Configure the settings relating to images and audio Image Audio The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window When the values are changed the changed values will be applied to the currently displayed image on the Image quality tab Any changes are updated immediately Image adjust super Dynamic SD On Off Oon Off Oon Off _start_ __end_ _Reset_ Light control mode Outdoor scene KCE On High Auto slow shutter Off 1 30s Day amp Night IR Autol Normal Level High O Low Dwell time 10s White balance ATW Red gain Blue gain DNR Chroma gain level Aperture level Pedestal level Super Dynamic SD Select On or Off to determine whether or not to activate the super dynamic function Refer to the description Super Dynamic function about the super dynamic function Operating Instructions 85 11 Configure the settings relating to images and audio Image Audio 86
64. select the certificate store based on the type of certificate Place all certificates in the following store lt tc 5 Click Finish Certificate Import Wizard Completing the Certificate Import Wizard You have successfully completed the Certificate Import wizard You have specified the following settings Certificate Store Selected Automatically determined by t Content Certificate Operating Instructions 165 18 Configuring the network settings Network 6 When the security alert window is displayed click Yes Security Warning x AN You are about to install a certificate From a certification authority CA claiming to represent 253 Windows cannot validate that the certificate is actually From You should confirm its origin by contacting The Following number will assist you in this process Thumbprint shal Warning Tf you install this root certificate Windows will automatically trust any certificate issued by this CA Installing a certificate with an unconfirmed thumbprint is a security risk IF you click Yes you acknowledge this risk Do you want to install this certificate w E When the import is successfully completed the screen The import was successful will be displayed 7 Click OK Certificate Import Wizard x J The import was successful Lx When the browser is restarted after the certificate is imported Certificate Error wi
65. settings relating to JPEG images JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 41 page 43 1920x1080 Quality 1 Quality 1 5 Normal Quality 2 te Quality 1 5 Normal Qualty2 e Quality16Normal Quality2 8 x JPEG Configure the settings such as Refresh interval JPEG Image capture size and Image quality on this section Refer to page 77 for further information about the settings relating to H 264 images Live page Initial display Configure the settings relating to the JPEG images displayed on the Live page Refresh interval JPEG Select an interval to refresh the displayed JPEG image from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 12fps 15fps 30fps e Default 5fps Note e When On is selected for H 264 transmission the refresh interval may be longer than the set value when any value with an asterisk on the right is selected e Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the camera the transmission interval may be longer than the set value e Ifimages are not delivered in the specified transmission interval you can make the images be delivered closer to the specified time by lowering the resolution or image quality Image capture size Select the image capture size to display t
66. up to 4 areas can be displayed in a sequence Sequence display using the cropping function 14 Operating Instructions 1 Monitor images on a PC Note e The cropping function can be used only when 2 mega pixel 16 9 1 3 mega pixel 16 9 or 1 3 mega pixel 4 3 is selected for Image capture mode 1 4 Monitor picture in picture images By using the picture in picture function a cropping image or an alarm image can be added to an image and transmitted The picture in picture function must be configured before it can be used page 126 When the picture in picture function is used combined JPEG and H 264 images with the following image capture sizes are transmitted e When 2 mega pixel 16 9 is selected for Image capture mode 1920x1080 e When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 e When 1 3 mega pixel 4 3 is selected for Image capture mode 1280x960 Note e The picture in picture function can only be used when 2 mega pixel 16 9 1 3 mega pixel 16 9 or 1 3 mega pixel 4 3 is selected for Image capture mode The type of images to be combined can be selected from Picture in picture mode on the PiP tab page 126 When Live is selected in Picture in picture mode a predetermined area is combined as a sub image and transmitted When an alarm trigger is selected in Picture in pic
67. view Advanced view Settings related to cropping and picture in picture PiP can be configured on the Advanced view page The Advanced view page has 2 tabs the Cropping tab and the PiP tab 15 1 Configure the settings relating to cropping Cropping Click the Cropping tab on the Advanced view page page 41 page 43 Settings related to cropping can be configured on this page Cropping Cropping Cropping area setting Sequence Cropping Select whether or not to transfer JPEG or H 264 2 as cropping images Off cropping images are not transmitted H 264 2 H 264 2 is transmitted as cropping images JPEG VGA JPEG 640x360 JPEG with a resolution of VGA or 640x360 is transmitted as cropping images JPEG QVGA JPEG 320x180 JPEG with a resolution of QVGA or 320x180 is transmitted as cropping images e Default Off Note e The cropping function can be used when 2 mega pixel 16 9 1 3 mega pixel 16 9 or 1 3 mega pixel 4 3 is selected for Image capture mode e Changing the cropping settings temporarily stops transmission Operating Instructions 125 15 Configure the settings related to advanced view Advanced view Cropping area setting Full image display Displays the full camera angle image Cropping outline Displays the set cropping area Up to 4 areas can be set When set numbers are automatically assigned and displayed
68. viewable using other devices with each setting e When On is selected for H 264 transmission in H 264 1 or H 264 2 the transmission interval of JPEG images may sometimes become longer e When H 264 1 is selected for Recording format it is impossible to transmit H 264 images with the settings for H 264 1 In this case the settings for H 264 1 are invalidated e When H 264 2 is selected for Recording format it is impossible to transmit H 264 images with the settings for H 264 2 In this case the settings for H 264 2 are invalidated Internet mode over HTTP Select On when transmitting H 264 images via the Internet It is possible to transmit H 264 images without changing the broadband router settings configured for JPEG image transmission e On H 264 images and audio will be transmitted using the HTTP port Refer to page 144 for further information about the HTTP port number settings Off H 264 images and audio will be transmitted using the UDP port Default Off Note e When On is selected only Unicast port AUTO will be available for Transmission type e When On is selected it may take time to start displaying H 264 images When On is selected H 264 images may not be displayed depending on the number of the concurrent access user and audio data availability etc e When On is selected only IPv4 access is
69. 0 Note Multiple IP addresses are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server Subnet mask When not using the DHCP function enter the subnet mask of the camera Default 255 255 255 0 Default gateway When not using the DHCP function enter the default gateway of the camera e Default 192 168 0 1 Note Multiple IP addresses for the default gateway are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server DNS Determine how to set the address of the DNS server by selecting Auto obtain the address automatically or Manual enter the address of the DNS server When Manual is selected it is necessary to configure the settings for the DNS When using the DHCP function it is possible to obtain the DNS address automatically by selecting Auto Refer to the network administrator for further information about the settings e Default Manual Primary server address Secondary server address When Manual is selected for DNS enter the IP address of the DNS server Refer to the network administrator about the IP address of the DNS server IPv6 network Manual Select On or Off to determine whether or not to manually configure the IP address for IPv6 network IPv6 address e On Ente
70. 04 01 2011 13 10 00 DD Mmm YYYY 01 Apr 2011 13 10 00 YYYY MMI DD 2011 04 01 13 10 00 Mmm DDIYYYY Apr 01 2011 13 10 00 Default DD MMIYYYY E model Mmm DD YYYY P model Summer time daylight saving Select In Out or Auto to determine whether or not to apply daylight saving time Configure this setting if the summer time daylight saving time is applied in the location where the camera is in use In Applies summer time An asterisk will be displayed on the left side of the displayed time and date e Out Does not apply summer time e Auto Applies summer time in accordance with the settings for Start time amp date and End time amp date month week day of the week time e Default Out NTP Time zone When NTP gt gt is clicked the NTP tab of the Server page will be displayed gt page 138 Start time amp date End time amp date When Auto is selected for Summer time daylight saving select the time amp date for the start time and the date time month week day of the week time Camera title on screen Select On or Off to determine whether or not to display the camera title on the screen When On is selected the character string entered for Camera title on screen 0 9 A Z will be displayed at the position selected for OSD Default Off Camera title on screen 0 9 A Z Enter a charact
71. 123 161 162 443 995 10669 10670 POP server address When POP before SMTP is selected for Type enter the IP address or the host name of the POP server e Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen 136 Operating Instructions 17 Configure the settings of the servers Server IMPORTANT e When entering the host name for SMTP server address or POP server address it is necessary to configure the DNS settings on the Network tab of the Network page page 141 Authentication e Type Select the authentication method to send E mails from the following None It is not necessary to clear any authentication to send E mails POP before SMTP It is necessary to first clear the POP server authentication to use the SMTP server to send E mails SMTP It is necessary to clear the SMTP server authentication to send E mails Default None Note e When you don t know the authentication method to send E mails refer to the network administrator e User name Enter the user name to access the server Available number of characters 0 32 characters Unavailable characters amp e Password Enter the password to access the server Available number of characters 0 32 characters Unavailable characters amp Sender s E mail addre
72. 25 4 Action at an alarm occurrence ceecceeeee eee eeeeeeeeeeeeeeeseeeaeeeeeeeeeeeeeeees 27 4 1 PLATE TY BG a AE A E E teh inaeiarentind iataiernamaieutudans 27 4 2 Action at an alarm occurrence cccccecceeceeeeeeeeeeeeeeeeeeeseeeeeeeseeneeneesneeeneeseeaneneeenaneeaeenes 27 5 Transmit images onto an FTP server ccceeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeenes 29 5 1 Transmit an alarm image at an alarm occurrence Alarm image transmission scien cecectaunaadantc wracttontacuacaunartuneteseinaianscucndiniiadseddnyscaddineesnbanamsahnantienleatennienye 29 5 2 Transmit images at a designated interval or period FTP periodic image transmission sea cncicacsasncancdeeneisracainineakaananraunostinneancanvbaseunciauakeusedueisaaniisiskaeauacedeonmmaueaaauidenae 29 5 3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function WV SW559 WV SP509 WV SF549 Wa 9 pecans unner denso ke aaaea a bcleaas ouiiubepensiecnsianemaed acusbatdeeticendterucwusaiabaves 30 6 Display the log list WV SW559 WV SP509 WV SF549 WV SF539 esac cee cess resecite ete ceneckeeadoco ett eawcecesieeeacciieesenec eee eucecossbencteenens 31 7 Playback of images on the SD memory card WV SW559 WV SP509 WV SF549 WV SF 539 seco ose tcc te seect sees tucesacedseeete cacseteeeseeneeecctes 35 7 1 About the playback page sverceticnndsncsscaticccedetinitraseseectaneiannneseniseeniantieuentacwatunaiiianennnenneaens 36 7 2 D
73. 32004 H 264 2 32014 Unicast port2 Audio Enter the unicast port number used to transmit audio from the camera Available port number 1024 50000 Only even numbers are available e Default H 264 1 33004 H 264 2 33014 Multicast address Enter the multicast IP address Images and audio will be transmitted to the designated IP address e Available IPv4 address 224 0 0 0 239 255 255 255 e Available IPv6 address Multicast address starting with FF e Default H 264 1 239 192 0 20 H 264 2 239 192 0 21 Note e Enter a multicast IP address after checking available multicast address Operating Instructions 81 11 Configure the settings relating to images and audio Image Audio 82 Multicast port Enter the multicast port number used to transmit images from the camera e Available port number 1024 50000 Only even numbers are available e Default 37004 Note e When audio is transmitted from the unit the port number to be used will be the multicast port number plus 1000 Multicast TTL HOPLimit Enter a value for Multicast TTL HOPLimit e Available value 1 254 e Default 16 IMPORTANT e When transmitting an H 264 image via a network the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall In this case refer to the network administrator e When two or more network interface cards are installed
74. 5535 e Default 1818 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 120 Operating Instructions 13 Configure the alarm settings Alarm Retry times Select a retry time for the Panasonic alarm protocol Available range 0 30 Default 2 Destination of notification Address 1 Address 8 Enter the destination IP address or host name of the Panasonic alarm protocol from the following Up to 8 destination server addresses can be registered Alarm checkbox When the checkbox is checked the Panasonic alarm notification will be provided upon an alarm occurrence Diag checkbox When the checkbox is checked notification using Panasonic alarm protocol will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination Server address Enter the destination server address or host name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen To delete the registered destination server address click the Delete button respective to the desired destination server address IMPORTANT When entering the host name of the Destination Server address the DNS settings on the Netwo
75. 8 000 104 000 112 000 120 000 128 000 4 GB 44 000 52 000 56 000 60 000 64 000 2 GB 22 000 26 000 28 000 30 000 32 000 1 GB 11 000 13 000 14 000 15 000 16 000 64 Operating Instructions 10 Configure the basic settings of the camera Basic Image capture size 640x360 Capacity of SD image quality memory card 0 Super fine 1 Fine 2 3 4 64 GB 384 000 563 200 665 600 716 800 819 200 32 GB 192 000 281 600 332 800 358 400 409 600 16 GB 96 000 140 800 166 400 179 200 204 800 8 GB 48 000 70 400 83 200 89 600 102 400 4 GB 24 000 35 200 41 600 44 800 51 200 2 GB 12 000 17 600 20 800 22 400 25 600 1 GB 6 000 8 800 10 400 11 200 12 800 Capacity of SD image quality memory card 5 Normal 6 7 8 9 Low 64 GB 998 400 1 075 200 1 254 400 1 280 000 1 305 600 32 GB 499 200 537 600 627 200 640 000 652 800 16 GB 249 600 268 800 313 600 320 000 326 400 8 GB 124 800 134 400 156 800 160 000 163 200 4 GB 62 400 67 200 78 400 80 000 81 600 2 GB 31 200 33 600 39 200 40 000 40 800 1GB 15 600 16 800 19 600 20 000 20 400 Operating Instructions 65 10 Configure the basic settings of the camera Basic Image capture size QVGA Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 768 000 832 000 864 000 896 000 960 000 32 GB 384 000 416 000 432 000 44
76. 8 000 480 000 16 GB 192 000 208 000 216 000 224 000 240 000 8 GB 96 000 104 000 108 000 112 000 120 000 4 GB 48 000 52 000 54 000 56 000 60 000 2 GB 24 000 26 000 27 000 28 000 30 000 1 GB 12 000 13 000 13 500 14 000 15 000 Capacity of SD Image quality MENON cate 5 Normal 6 7 8 9 Low 64 GB 1 024 000 1 152 000 1 216 000 1 280 000 1 344 000 32 GB 512 000 576 000 608 000 640 000 672 000 16 GB 256 000 288 000 304 000 320 000 336 000 8 GB 128 000 144 000 152 000 160 000 168 000 4 GB 64 000 72 000 76 000 80 000 84 000 2 GB 32 000 36 000 38 000 40 000 42 000 1 GB 16 000 18 000 19 000 20 000 21 000 66 Operating Instructions 10 Configure the basic settings of the camera Basic Image capture size 320x180 Capacity of SD imaga quality memory card 0 Super fine 1 Fine 2 3 4 64 GB 921 600 1 049 600 1 126 400 1 152 000 1 228 800 32 GB 460 800 524 800 563 200 576 000 614 400 16 GB 230 400 262 400 281 600 288 000 307 200 8 GB 115 200 131 200 140 800 144 000 153 600 4 GB 57 600 65 600 70 400 72 000 76 800 2 GB 28 800 32 800 35 200 36 000 38 400 1 GB 14 400 16 400 17 600 18 000 19 200 Capacity of SD image quality memory card 5 Normal 6 7 8 9 Low 64 GB 1 459 200 1 510 400 1 587 200 1 689 600 1 715 200 32 GB 729 600 755 200 793 600 844 800 857 600 16 GB 364 800 377 600 396 800 422 400 428 800 8 GB 182 400 188 800 198 400 211 200 214 400 4 GB 91 200 94 400
77. 9 110 123 161 162 443 554 995 10669 10670 59000 61000 Line speed Select the line speed for data transmission from the following It is recommended to use with the default Auto e Auto Line speed will be applied automatically e 100M Full 100 Mbps full duplex e 100M Half 100 Mbps half duplex e 10M Full 10 Mbps full duplex e 10M Half 10 Mbps half duplex e Default Auto Max RTP packet size Select Unlimited 1500byte or Limited 1280byte to determine whether or not to restrict the RTP packet size when viewing images from the camera using the RTP protocol It is recommended to use with the default Unlimited 1500byte When the RTP packet size is restricted in the network line in use select Limited 1280byte Refer to the network administrator for further information about the maximum packet size in the network line e Default Unlimited 1500byte HTTP max segment size MSS Select Unlimited 1460byte or Limited 1024byte to determine whether or not to restrict the maximum segment size MSS when viewing images from the camera using the HTTP protocol It is recommended to use with the default Unlimited 1460byte When the MSS is restricted in the network line in use select Limited 1024byte Refer to the network administrator for further information about the MSS in the network line e Default Unlimited 1460byte Operating Instructions 18 Configuring th
78. 99 200 105 600 107 200 2 GB 45 600 47 200 49 600 52 800 53 600 1GB 22 800 23 600 24 800 26 400 26 800 Operating Instructions 67 10 Configure the basic settings of the camera Basic 10 4 Configure the settings relating to the logs Log WV SW559 WV SP509 WV SF549 WV SF539 Click the Log tab on the Basic page page 41 page 43 The settings relating to the log list can be configured in this section Basic SD memory card Alarm Manual Schedule FTP error Alarm Settings for the alarm log list can be performed Save logs Select On or Off to determine whether to save the alarm logs On Alarm logs will be saved e Off Alarm logs will not be saved Default On Note e When Recording format is set to H 264 1 or H 264 2 Save logs is set to On or Off depending on the setting of Save trigger e When H 264 1 or H 264 2 is selected for Recording format and when Alarm input is selected for Save trigger only alarm logs will be saved Name of the destination directory for downloaded images Enter the name of the destination directory to which images associated with the logs are to be downloaded For example enter C alarm to designate the folder alarm under drive C e Available number of characters 3 128 characters e Available characters Alphanumeric characters the slash the back
79. Alarm Diag Destination E mail address Address 1 Address 2 Address 3 Address 4 E mail subject E mail body E mail notification E mail server gt gt When E mail server gt gt is clicked the E mail tab of the Server page will be displayed gt page 136 E mail notification Select On or Off to determine whether or not to provide notification by E mail according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm CSF539 When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off 118 Operating Instructions 13 Configure the alarm settings Alarm Alarm image attachment Select On or Off to determine whether or not to attach an image to the E mail to be sent when an alarm is detected Default Off Note e The settings for Image capture size of the Alarm image section on the Alarm tab page 109 will be applied to the size of the image to be attached e When 3 mega pixel 4 3 is selected for Image capture mode images cannot be attached Destination of notification Address 1 Address 4 Enter the destination E
80. Close Alarm output terminal setup 112 Alarm output trigger Select On or Off to determine whether or not to output the alarm signals to the alarm output terminal when an alarm is detected Default Off Alarm output type Select Latch or Pulse for the alarm output terminal at an alarm occurrence e Latch When an alarm is detected the alarm output terminal will be in the state selected for Trigger output until the alarm occurrence indication button is clicked Operating Instructions 13 Configure the alarm settings Alarm e Pulse When an alarm is detected the alarm output terminal will be in the state to the Trigger output setting for the period set for Pulse width When the alarm occurrence indication button is clicked the alarm output terminal will return to the normal state e Default Latch Trigger output Select Open or Close to determine whether to open or close the alarm output terminal when outputting the alarm signals Open The alarm output terminal will open when outputting the alarm signals Normally close e Close The alarm output terminal will close when outputting the alarm signals Normally open e Default Close Note e When Open is selected the alarm signal will be output for about 20 seconds when the power of the unit is turned on Pulse width When Pulse is selected for Alarm output type select an alarm output ter
81. Detection area The currently displayed area and its detection sensitivity will be displayed in the Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT e The setting will not be applied unless the Set button is clicked 4 To invalidate the VMD area click the Set button after selecting Off for Status of the VMD area to be invalidated The outline of the invalidated VMD area will turn to a dotted line When the VMD area is invalidated no alarm will occur even when a motion can be recognized in the area Operating Instructions 117 13 Configure the alarm settings Alarm 5 To delete the VMD area click the Delete button corresponding to the area to be deleted The outline of the respective VMD area will disappear 6 Click the Set button The edited settings will be applied 13 7 Configuration of the settings relating to the E mail notification Notification Click the Notification tab on the Alarm page page 41 page 43 The settings relating to the alarm E mail can be configured It is necessary to configure the settings of the E mail server to perform the E mail notification gt page 136 Alarm VMD area Notification E mail notification E mail server gt gt E mail notification Alarm image attachment Destination of notification
82. Entered file name Time and date year month day hour minute second Serial number Available number of characters 1 8 characters e Unavailable characters amp lt gt Note e When H 264 1 or H 264 2 is selected for Recording format the name of the saved file will be given automatically e When FTP error is selected for Save trigger the file name entered for File name on the FTP img trans tab of the Network page will be used for the file name of the image saved on the SD memory card Image saving interval Number of images to be saved Image saving interval When Alarm input or Manual is selected for Save trigger select an interval frame rate of saving images on the SD memory card from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps e Default 1fps Note e When 1920x1080 is selected for the image capture size of the JPEG images to be saved 1fps cannot be selected Image saving interval Number of images to be saved Number of images to be saved Select a number of alarm images to be saved on the SD memory card from the following 10pics 20pics 30pics 50pics 100pics 200pics 300pics 500pics 1000pics 2000pics 3000pics e Default 100pics Note e When H 264 1 or H 264 2 is selected for Recording format Pre alarm and Post alarm can be set on H 264 recording of Al
83. F539 Select FTP error for Save trigger on the SD memory card tab when using the FTP periodic transmission function Note CSF539 e When FTP error is selected for Save trigger on the SD memory card tab images that have failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card page 30 Operating Instructions 18 Configuring the network settings Network Network FTP img trans FTP periodic image transmission FTP gt gt FTP periodic image trar 2 E to y gang File name Name w time amp date Name w o time amp date i rar een interval Eo e FTP periodic image transmission FTP gt gt When FTP gt gt is clicked the FTP tab of the Server page will be displayed gt page 137 FTP periodic image transmission Select On or Off to determine whether or not to transmit images using the FTP periodic image transmission function When On is selected it is necessary to configure the settings of the FTP server gt page 137 Default Off Directory name Enter the directory name where the images are to be saved For example enter img to designate the directory img under the root directory of the FTP server e Available number of characters 1 256 characters e Unavailable characters amp e Default None blank File name Enter the file name name of the image file to b
84. Make sure to check the cropping outline after changing the Image capture mode setting e The cropping outline may move out of alignment when the Extra optical zoom setting is changed Make sure to check the cropping outline after changing the Extra optical zoom setting The alignment of the cropping outline displayed during configuration might be slightly changed after the Set button is clicked e The cropping function cannot be used when the picture in picture function is being used When using the cropping function select Off for PiP 15 2 Configure the picture in picture settings PiP Click the PiP tab on the Advanced view page page 41 page 43 126 Operating Instructions 15 Configure the settings related to advanced view Advanced view The settings related to picture in picture can be configured on this page Cropping Picture in picture mode Images are not synthesized Cropping area setting Picture in picture setting Display position of sub image Lower right Display size of sub image Large O Small Display type Main Cropped image Sub Full image Frame rate Alarm trigger Alarm setup gt gt set Preview screen gt gt Picture in picture mode Select a picture in picture mode from the following settings Off Images are not combined Live Always combines images according to Picture in picture setting Alarm
85. P SNMP cccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 171 18 6 Configure the settings relating to the FTP periodic image transmission FTP img MAINS eseatcececewcccseusces cuvsscusavaveneusedisecsancctucuccecuctacvcccevadsvecssseddubadessavathassusuievsscetsdovanes isees tees 172 18 7 Configure the schedule settings of the FTP periodic image transmission FTP img APU ected cede ccd eeveve T T E L E E E AT A E 174 18 7 1 How to set the schedules ceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaeeaaaaaasaaaeseceeeeeeeeeeeeeeeeeeees 174 18 7 2 How to delete the set schedule ccceceeeceeeeeeeeeeeeeeeeeeeeaaeeaaaeaaeeaaeesseeeeeeseeeeeeeess 175 19 Configure the settings relating to the schedules Schedule 177 20 Maintenance of the camera Maintenance cceeeeeesseeeeeeees 180 20 1 Check the system log System log cccccsssesssseeceeeeeeeeeeessseceeeeeeeeeseseeeeeeeeneeeeeess 180 20 2 Upgrade the firmware Upgrade cccccceeeeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeeeeeeeseeeeseeeeaanens 181 20 3 Check the status Status w iiicsiccsccscsscccsescessrsesersedecserncertusenencstescctesceceddscessssvseatecarieseede 182 20 4 Reset the settings Reboot the camera Default reset ccccceeeeeeeeeeeeeeeeeeeeeees 183 21 About the displayed system log ssceeceeeeeeeeeeeeeeeeeeeeneeeeeeeeeeeeseaes 185 22 Troubleshooting isc ise tacos c nerainweecisusine dn ewe
86. Panasonic Operating Instructions Network Camera moaeino VWWV SW550 Series WV SP500 Series WV SF540 Series WV SF530 Series WV SF539 WV SP509 Lens is optional for WV SP509 This manual covers the models WV SW550 Series WV SW559 WV SW558 WV SW559E WV SW558E WV SP500 Series WV SP509 WV SP508 WV SP509E WV SP508E WV SF540 Series WV SF549 WV SF548 WV SF549E WV SF548E and WV SF530 Series WV SF539 WV SF538 WV SF539E WV SF538E Before attempting to connect or operate this product please read these instructions mi carefully and save this manual for future use SD The model number is abbreviated in some descriptions in this manual P lt Preface Preface About the user manuals There are 2 sets of operating instructions for the WV SW559 WV SW558 WV SP509 WV SP508 WV SF549 WV SF548 WV SF539 WV SF538 P model WV SW559E WV SW558E WV SP509E WV SP508E WV SF549E WV SF548E WV SF539E WV SF538E E model as follows Installation Guide Explains how to install and connect devices When you use the WV SW559 WV SW559E or WV SW558 WV SW558E refer to WV SW559 WV SW558 WV SW559E WV SW558E Installation Guide When you use the WV SP509 WV SP509E or WV SP508 WV SP508E refer to WV SP509 WV SP508 WV SP509E WV SP508E Installation Guide When you use the WV SF549 WV SF549E WV SF548 WV SF548E WV SF539 WV SF539E or WV SF538 WV SF538E refer to WV SF549 WV SF548 WV SF539 WV SF538 WV SF549E W
87. REV PLAY button is clicked during fast reverse playback playback speed will return to the normal playback speed REV PLAY button Images will be played in reverse sequential order PLAY button When this button is clicked images will be played in sequential order FF button Each time the button is clicked the playback speed will change When the PLAY button or the REV PLAY button is clicked during fast playback fast reverse playback playback speed will return to the normal playback speed TOP button The first image will be displayed PREV IMAGE button The previous frame will be displayed and paused when this button is clicked during playback Each time this button is clicked during pausing the frame previous to the currently displayed frame will be displayed Note e When the mouse button is held down while the mouse pointer is on this button the image number will be decreased When the mouse button is released the decreasing of the image number will stop and the image corresponding to the currently displayed number will be displayed PAUSE button Playback will be paused when this button is clicked during playback Playback will resume when this button is clicked during pausing STOP button Playback will stop and the Playback window will turn to the Live page NEXT IMAGE button The next frame will be displayed and paused when this button is clicked during playback Each time this butt
88. RTANT e When accessing the camera using the HTTPS protocol install the security certificate of the camera to display images on the monitor page 156 Note When using the host name it is necessary to configure the DNS settings of the PC to be used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title of the camera The entered camera title will be displayed on a multi screen e Available number of characters 0 20 characters e Unavailable characters amp Note e When selecting a 16 split screen some characters of the camera title to be displayed may not be displayed e Even when 16 9 is selected for the aspect ratio the multi screen is displayed in 4 3 Operating Instructions 107 13 Configure the alarm settings Alarm 13 Configure the alarm settings Alarm The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence the VMD area settings and the alarm occurrence notification can be configured on this page The Alarm page has 3 tabs the Alarm tab the VMD area tab and the Notification tab 13 1 Configure the settings relating to the alarm action Alarm Click the Alarm tab on the Alarm page page 41 page 43 The settings relating to the alarm can be configured in this section Refer to page 109 and page 112 for further information about the settings relating t
89. TP update succeeded Time correction succeeded NTP succeeded Log indications relating to HTTPS Category Indication Description HTTPS Self signed Certificate Generated Generation of the self signed certificate is complete Self signed Certificate Deleted e Deletion of the self signed certificate is complete Certificate Signing Request e Generation of the CSR Certificate Signing Generated Request is complete CA Certificate Installed e Installation of the server certificate is complete CA Certificate Deleted e Deletion of the server certificate is complete Previous CRT key Applied e Previous CRT key is applied CRT key Generated e Generation of the CRT key is complete Log indications relating to login Category Indication Description Login User name or IP address e The login user name will be displayed when On is selected for User auth The IP address of the PC currently accessing to the camera will be displayed when On is selected for Host auth Operating Instructions 187 21 About the displayed system log Error indications relating to Panasonic alarm protocol notification Category Indication Description error Panasonic alarm protocol notification Failed to find destination of notification The IP address of the destination of notification may be incorrect Check
90. V SF548E WV SF539E WV SF538E Installation Guide Operating Instructions Explains how to perform the settings and how to operate this camera This Operating Instructions covers the models WV SW559 WV SW558 WV SP509 WV SP508 WV SF549 WV SF548 WV SF539 WV SF538 WV SW559E WV SW558E WV SP509E WV SP508E WV SF549E WV SF548E WV SF539E WV SF538E The model number is abbreviated in some descriptions in this manual The screens used in these operating instructions show the case of WV SW559 P model Depending on the model used the screens shown in the explanations may differ to the actual camera screens About notations The following notations are used when describing the functions limited for specified models The functions without the notations are supported by all models SELLE The functions with this notation are available when using the model WV SW559 The functions with this notation are available when using the model WV SW558 The functions with this notation are available when using the model WV SP509 sP508 gt The functions with this notation are available when using the model WV SP508 The functions with this notation are available when using the model WV SF549 The functions with this notation are available when using the model WV SF548 The functions with this notation are available when using the model WV SF539 The functions with this notation are available when using the model WV SF538 Trademarks an
91. When using the SD memory card the logs will be saved even when the power of the camera is turned off When not using the SD memory card the logs will be deleted when the power of the camera is turned off System log Upgrade Status Default reset lt lt Previous 100 Next 100 gt gt No Time amp date Description Next 100 gt gt When clicking Next 100 gt gt the next 100 system logs will be displayed lt lt Previous 100 When clicking lt lt Previous 100 the previous 100 system logs will be displayed No The serial number of the system log will be displayed Time amp date Time and date at the error occurrence will be displayed Note e When Off is selected for Time display format on the Basic tab gt page 47 time amp date of logs will be displayed in 24 hour format Description The descriptions about the system log will be displayed Refer to page 185 for further information about the system logs Operating Instructions 20 Maintenance of the camera Maintenance 20 2 Upgrade the firmware Upgrade Click the Upgrade tab of the Maintenance page page 41 page 43 The current firmware can be checked and upgraded to the latest version on this page Contact the dealer for further information about the firmware upgrade System log Upgrade Status Default reset Model no Linklocal Static DHCPv6 vare installation counter Reset th
92. a on the Network tab of the Network page page 141 IMPORTANT It may sometimes be impossible to operate when another user is accessing images on the SD memory card In this case retry later Depending on the settings of a proxy server or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button of Access img The user authentication window will be displayed User authentication Password It Is necessary in advance to select Allow for F IP access to Camera on the Network tab of the Network page 2 Click the OK button after entering the user name and password of the camera administrator The folder in which images are to be saved will be displayed Note When the FTP server of the camera is logged to access images the SD memory card is assigned to Drive B Images are saved in different directories according to Save trigger Move to the directory corresponding to the desired images and copy them Refer to page 199 for further information about the directory structure Operating Instructions 59 10 Configure the basic settings of the camera Basic Possible number of JPEG images that can be saved on the SD memory card as indications IMPORTANT The numbers on the following table are just indications They are not actual numbers of images that can be saved on the SD memory card Numbers
93. a valid name matching the name of the page you are trying to view Do you want to proceed TED No a Note e If this window is displayed when accessing a device other than the camera or a website a security problem may have occurred In this case check the system status Operating Instructions 163 18 Configuring the network settings Network 3 Click Install Certificate Certificate General Details Certification Path Certificate Information This CA Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification Authorities store Issued to Issued by alid from Install Certificate Welcome to the Certificate Import Wizard This wizard helps you copy certificates certificate trust lists and certificate revocation lists from your disk to a certificate store A certificate which is issued by a certification authority is a confirmation of your identity and contains information used to protect data or to establish secure network connections A certificate store is the system area where certificates are kept To continue click Next 164 Operating Instructions 18 Configuring the network settings Network Certificate Import Wizard Certificate Store Certificate stores are system areas where certificates are kept Windows can automatically select a certificate store or you can specify a location for Automatically
94. age recognition Advanced func Face data Detection info Original Detection info Advanced Default Detection info Original Notification interval Select the notification interval e Face data 1s 2s 3s 4s 5s 6s 10s 15s 20 s 30s 1 min Default 1s Note When Notification data is set to Detection info Original the Notification interval can only be set to 1s or 2s Destination setting for XML notification Destination address Configure the IP address or the host name of the destination for XML notification e Available number of characters 1 128 characters Available characters Alphanumeric characters the period the underscore _ and the hyphen Destination port number Configure the port number settings for XML notification The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 995 10669 10670 Destination path name Configure the settings for the destination directory to be used for the XML notification Available characters Alphanumeric characters the period the underscore _ the hyphen the slash and the colon User name Enter a user name e Available number of characters 0 32 characters e Unavailable characters amp Default None blank Password Enter a password e Available number of characters 0 32 characters e Unavailable c
95. age will be displayed for users who subsequently attempt to access When Multicast is selected for Transmission type of H 264 only the first user who accessed to monitor H 264 images will be included in the maximum number The second and subsequent users who are monitoring H 264 images will not be included in the maximum number When On is selected for H 264 transmission page 79 H 264 images will be displayed When Off is selected a JPEG image will be displayed It is possible to display a JPEG image even when On is selected for H 264 transmission In this case the refresh interval of JPEG images will be limited to 5 fps The refresh interval may become longer depending on a network environment PC performance photographic subject access traffic etc lt Refresh interval of JPEG images gt When On is selected for H 264 transmission When 2 mega pixel 16 9 1 3 mega pixel 16 9 1 3 mega pixel 4 3 is selected for Image capture mode max 5fps When 3 mega pixel 4 3 is selected for Image capture mode max 5fps When Off is selected for H 264 transmission 8 Operating Instructions 1 Monitor images on a PC When 2 mega pixel 16 9 1 3 mega pixel 16 9 1 3 mega pixel 4 3 is selected for Image capture mode max 30fps When 3 mega pixel 4 3 is selected for Image
96. alf duplex selected the receiver button and the transmission button will be inoperable for the other users When Interactive Full duplex is selected the transmission button is inoperable for other users e Possible duration of audio transmission is up to 5 minutes per transmission When 5 minutes have passed the audio transmission will automatically stop To turn the audio transmission function on click the Audio output button again e When the camera is restarted the adjusted volume level for both the audio transmission and reception will return to the level that had been set on the Audio tab on the setup menu page 103 e Actual volume level will change in three steps even though the volume cursor can be adjusted minutely SD recording status indicator The status of the SD recording can be checked with this indicator When the SD recording starts the SD recording status indicator will light red It will go off when the SD recording stops This indicator will be displayed when Manual or Schedule is selected for Save trigger on the setup menu page 51 Main area Images from the camera will be displayed in this area The current time and date will be displayed according to the settings configured for Time display format and Date time display format gt page 48 Note e When operated by a lower access level user images displayed on the screen may be changed temporarily This does not a
97. ality memory card 0 Super fine 1 Fine 2 3 4 64 GB 135 600 204 800 256 000 281 600 332 800 32 GB 76 800 102 400 128 000 140 800 166 400 16 GB 38 400 51 200 64 000 70 400 83 200 8 GB 19 200 25 600 32 000 35 200 41 600 4 GB 9 600 12 800 16 000 17 600 20 800 2 GB 4 800 6 400 8 000 8 800 10 400 1 GB 2 400 3 200 4 000 4 400 5 200 Capacity of SD image quality memory card 5 Normal 6 7 8 9 Low 64 GB 460 800 588 800 716 800 768 000 819 200 32 GB 230 400 294 400 358 400 384 000 409 600 16 GB 115 200 147 200 179 200 192 000 204 800 8 GB 57 600 73 600 89 600 96 000 102 400 4 GB 28 800 36 800 44 800 48 000 51 200 2 GB 14 400 18 400 22 400 24 000 25 600 1GB 7 200 9 200 11 200 12 000 12 800 Operating Instructions 63 10 Configure the basic settings of the camera Basic Image capture size VGA Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 320 000 448 000 512 000 576 000 640 000 32 GB 160 000 224 000 256 000 288 000 320 000 16 GB 80 000 112 000 128 000 144 000 160 000 8 GB 40 000 56 000 64 000 72 000 80 000 4 GB 20 000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 1GB 5 000 7 000 8 000 9 000 10 000 Capacity of SD Image quality memory card 5 Normal 6 7 8 9 Low 64 GB 704 000 832 000 896 000 960 000 1 024 000 32 GB 352 000 416 000 448 000 480 000 512 000 16 GB 176 000 208 000 224 000 240 000 256 000 8 GB 8
98. ality name Omission is OK 128 characters Organization Enter the organization name Omission is OK 64 characters Operating Instructions 151 18 Configuring the network settings Network Item Description Available number of characters Organizational Enter the unit name of the organization 64 characters Unit Omission is OK CRT key Displays the key size and generation time amp date of the current key Note e The available characters for Common Name State Locality Organization Organizational Unit are 0 9 A Z a z and the following marks anat e When the camera is connected to the Internet enter the address name or host name to access via the Internet for Common Name In this case the security alert window will be displayed each time the camera is locally accessed even if the security certificate is installed e When entering the IPv6 address for Common Name put the address in brackets Example 2001 db8 10 3 Click the OK button after entering the items The self signed certificate will be generated Note e The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate the following are displayed Indication Description Not generated The self signed certificate are not generated Invalid
99. arm tab Number of images to be saved can be configured only when Alarm input is selected for Save trigger Image capture size When Manual is selected for Save trigger and JPEG is selected for Recording format select the image capture size of the images to be saved on the SD memory card from the following When 2 mega pixel 16 9 is selected for Image capture mode 1920x1080 640x360 320x180 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360 320x180 When 1 3 mega pixel 4 3 is selected for Image capture mode Operating Instructions 55 10 Configure the basic settings of the camera Basic 1280x960 VGA QVGA When 3 mega pixel 4 3 is selected for Image capture mode 2048x1536 fix e Default 640x360 Note When FTP error is selected for Save trigger images will be saved with the image capture size selected on the FTP img trans tab of the Network page e When H 264 1 or H 264 2 is selected for Recording format select the image capture size for H 264 recording Image capture size on the SD memory card tab e When Alarm input is selected for Save trigger images will be saved with the image capture size selected on the Alarm tab of the Alarm page H 264 recording 56 This setting is available only when H 264 1 or H 264 2
100. arm settings Alarm The settings relating to Panasonic alarm protocol can be configured in this section ie Off set 1818 1 65535 Retry times Destination of notification Alarm Diag Destination Server address O0 o Sar a Delete Deletes il iil Panasonic alarm protocol notification Panasonic alarm protocol Select On or Off to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm CSF539 When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag e Default Off Note e When On is selected notification of the alarm occurrence will be provided to the registered destination server addresses in order to IP address 1 first to IP address 8 last Additional alarm area data VMD Determine whether or not to send notifications for VMD alarm detection area numbers with the Panasonic alarm protocol by selecting On Off e Default Off Destination port Select a destination port for the Panasonic alarm protocol from the following e Available range 1 6
101. ay be interrupted e The maximum number of concurrent access user varies depending on the maximum image size and transmission format 18 3 Access the camera using the HTTPS protocol 1 Start up the web browser 2 Enter the IP address of the camera in the address box of the browser e Example of entry https 192 168 0 10 IMPORTANT e When the HTTPS port number is changed from 443 enter https IP address of the camera colon port number in the address box of the browser Example https 192 168 0 11 61443 e When the camera is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address 3 Press the Enter key on the keyboard The Live page will be displayed When the security alert window is displayed install the security certificate page 157 page 163 When On is selected for User auth the authentication window will be displayed before displaying live images for the user name and password entries IMPORTANT e When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower 18 3 1 Install the security certificate 156 When the security certificate of the camera to access is not installed on the PC the security alert window will be displayed each time the camera is accessed using the HTTPS protocol To hav
102. be canceled e It is impossible to access the SD memory card during the process of formatting All data saved on the SD memory card will be deleted when the SD memory card is formatted Do not turn off the power of the camera during the process of formatting e When the setting of Recording format has been changed it is recommended to format the SD memory card After formatting the SD memory card available size may be smaller than the total size since the default directory is automatically created in the SD memory card e Recommended SD memory card Manufactured by Panasonic option SDXC memory card 64 GB SDHC memory card 4 GB 8 GB 16 GB 32 GB SD memory card 1 GB 2 GB except miniSD card and microSD card Use an SD memory card formatted compliant with the SD memory card standard at the default SD memory card images Access img Images on the SD memory card can be obtained Click the Execute button Refer to page 59 for how to access images 58 Operating Instructions 10 Configure the basic settings of the camera Basic 10 3 Access copy images saved on the SD memory card onto the PC SD memory card images WV SW559 WV SP509 WV SF549 WV SF539 Click the SD memory card tab on the Basic page page 41 page 43 The following are descriptions of how to copy images saved on the SD memory card onto the PC It is necessary in advance to select Allow for FTP access to camer
103. ber gt page 144 Access encryption by the HTTPS function It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function gt page 149 IMPORTANT e Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and password alarm E mail information FTP server information DDNS server information etc Perform the countermeasure such as access restriction using the user authentication or access encryption using the HTTPS function e After the camera is accessed by the administrator make sure to close the browser for added security Change the administrator password periodically for added security Note e When user authentication authentication error has failed to pass 8 times within 30 seconds using the same IP address PC access to the camera will be denied for a while 40 Operating Instructions 9 Display the setup menu from a PC 9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu IMPORTANT e The setup menu is only operable by users whose access level is 1 Administrator Refer to page 131 for how to configure the access level 9 1 How to display the setup menu 1 Display the Live page page 7 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed Co
104. bers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 554 995 10669 10670 59000 61000 Operating Instructions 18 Configuring the network settings Network Note The camera will restart after the connection setting is changed When using the self signed certificate If the camera is accessed using the HTTPS protocol for the first time the warning window will be displayed In this case follow the instructions of the wizard to install the self signed security certificate gt page 156 When using the server certificate In advance install the root certificate and intermediate certificate on the browser in use Follow the instructions of CA for how to obtain and install these certificates e When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower e When the camera is accessed using the HTTPS protocol it may take time to display images e When the camera is accessed using the HTTPS protocol the images may be distorted or audio may be interrupted e The maximum number of concurrent access user varies depending on the maximum image size and transmission format FTP access to camera Select Allow or Forbid to determine whether to allow or forbid the FTP access to camera e Default Forbid Bandwidth control bit rate Select the total bit rate for data transmission from the following Unlim
105. cam com will be allocated The Viewnetcam com service server automatically manages the domain name of camera and the global address of router or camera when a camera automatically notifies the service server of the global address Current global address is automatically registered via viewnetcam com The Viewnetcam com service server registers the global address and the domain name of router or camera in the DNS server Operating Instructions 167 18 Configuring the network settings Network Global address is obtained via the URL domain name By entering the URL including the domain name on the web browser when accessing the camera via the Internet the DNS server identifies the registered global address of router or camera Access using the current global address The identified global address is used for accessing the router or camera to monitor images Note e Refer to the contracted provider whether the current IP address is static or not e Depending on the provider local addresses may be allocated In this case the DDNS service is unavailable Refer to the contract provider for further information Network FTP img trans DDNS xj DDNS Select the DDNS service to determine whether or not to use DDNS e Off Does not use the DDNS function e Viewnetcam com Uses the Viewnetcam com service e Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without th
106. capture mode max 15fps Operating Instructions 9 1 Monitor images on a PC 1 2 About the Live page WV SW559 o old dN Laf SDREC Image quality 2 Zoom select language pull down menu The camera s display language can be selected The default language can be set in the Language in the Basic settings gt page 47 Setup button Displays the setup menu The button will turn green and the setup menu will be displayed Live button Display the Live page The button will turn green and the Live page will be displayed Compression buttons H 264 button The letters H 264 on the button will turn green and an H 264 image will be displayed When On is selected for H 264 transmission of H 264 1 H 264 2 the H 264 button will be displayed page 79 JPEG button The letters JPEG on the button will turn green and JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 image is displayed 1 button The letter 1 will turn green and images in the main area will be displayed in accordance with the setting of H 264 1 gt page 79 2 button The letter 2 will turn green and images in the main area will be displayed in accordance with the setting of H 264 2 gt page 79 Image capture size buttons These buttons will be displayed only when a JPEG image is disp
107. ccurs gt page 118 page 119 184 Operating Instructions 21 About the displayed system log 21 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error Entered user name or password may be incorrect Check if the E mail settings are configured correctly Failed to find the POP3 server The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The POP3 server may be down Ask the network administrator SMTP server error Authentication error Entered user name or password may be incorrect Check if the E mail settings are configured correctly Failed to resolve the E mail server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Failed to find the SMTP server The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the E mail function Check if the E mail settings are configured correctly Error indications relating to FTP Category Indication Description FTP server error Failed to resolve the FTP server
108. d on this page 182 After completing the upgrade delete temporary internet files gt page 189 Upgrade the firmware using a PC in the same subnet as the unit Follow the instructions from the dealer when upgrading the firmware When upgrading the application software use the designated file extension img for the firmware upgrade The name of the firmware to be used for the upgrade should be model name Use small letters WV is not required _xxxxx img xxxxx indicates the version of the firmware Do not turn off the power of the camera during the upgrade process Do not perform any operation during upgrading and wait until it completes The following network settings will not be reset when upgrading the firmware after selecting Reset the settings to the default after completing the upgrade Except the network settings On Off for DHCP IP address subnet mask default gateway HTTP port HTTPS port connection protocol HTTP HTTPS CRT key server certificate UPnP setting line speed bandwidth control bit rate time amp date The viewer software used on each PC should be licensed individually Refer to your dealer for the software licensing Check the status Status System log Upgrade Status Default reset Status Personal Camera URL UPnP Port number HTTP Status Port number HTTPS Status Router global address Viewnetcam com Server The URL of the Viewnetcam com
109. d registered trademarks 2 Microsoft Windows Windows Vista Windows Media Internet Explorer ActiveX and DirectX are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Microsoft product screen shot s reprinted with permission from Microsoft Corporation iPad iPhone iPod touch and QuickTime are trademarks of Apple Inc registered in the U S and other countries Android is a trademark of Google Inc Use of this trademark is subject to Google Permissions SDXC Logo is a trademark of SD 3C LLC All other trademarks identified herein are the property of their respective owners Operating Instructions Preface Abbreviations The following abbreviations are used in these operating instructions Microsoft Windows 7 is described as Windows 7 Microsoft Windows Vista is described as Windows Vista Microsoft Windows XP SP3 is described as Windows XP Windows Internet Explorer 9 0 Windows Internet Explorer 8 0 Windows Internet Explorer 7 0 and Microsoft Internet Explorer 6 0 are described as Internet Explorer SDXC SDHC SD memory card is described as SD card or SD memory card Universal Plug and Play is described as UPnP Viewer software It is necessary to install the viewer software Network Camera View 4S to display images on a PC This software can be installed directly from the camera or by selecting the Install button next to
110. e the self signed certificate or re apply for the server certificate When the CRT key is updated the log of the previous CRT key is saved When the History button of Current CRT key on the CRT key generate dialog box is clicked the Previous CRT key dialog box will be displayed and it is possible to check the key size and generation time amp date of the previous 150 Operating Instructions 18 Configuring the network settings Network key When the Apply button is clicked on the Previous CRT key dialog box it is possible to replace the current CRT key with the previous one Previous CRT key 204 8bit History moded 2011 01 01 12 00 00 18 2 2 Generation of the self signed certificate security certificate IMPORTANT e Ifthe CRT key is not generated it is impossible to generate the self signed certificate 1 Click the Execute button of Self signed Certificate Generate The Self signed Certificate Generate dialog box will be displayed Common Name Country 204 8hbit 2011 01 01 12 00 00 mod ified il 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name Omission is OK 2 characters Country code State Enter the state name Omission is OK 128 characters Locality Enter the loc
111. e DHCP cooperation Dynamic DNS Update DHCP Uses Dynamic DNS Update RFC2136 compliant with the DHCP cooperation e Default Off Note e When using Dynamic DNS Update RFC2136 compliant refer to the network administrator for whether or not to cooperate with the DHCP 18 4 2 When using the Viewnetcam com service Network SNMP FTP img trans ersonal Camera URL Your Account Link Personal Camera URL The URL of the camera registered for Viewnetcam com Your Account Link When the displayed URL is clicked the registration window for the Viewnetcam com service will be displayed in a newly opened window Register the information in the registration window to enroll in the Viewnetcam com service 168 Operating Instructions 18 Configuring the network settings Network Access interval Select the interval to access the Viewnetcam com service server to check the IP address and the host name from the following 10min 20min 30min 40min 50min 1h e Default 1h 18 4 3 Procedure to register information for the Viewnetcam com service 1 Select Viewnetcam com for DDNS and click the Set button A URL is displayed in Your Account Link If a URL is not displayed in Your Account Link confirm the camera s network settings and Internet connection then click Set again 2 Register the information for Viewnetcam com by following the instruction
112. e HTTP connection is available HTTPS Only the HTTPS connection is available 2 Designate the HTTPS port number to be used for HTTPS port e Available port number 1 65535 e Default 443 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 554 995 10669 10670 59000 61000 3 Click the Set button Thecamerawill restart and it will become possible to access to the cameras using the HTTPS protocol gt page 7 page 17 page 19 Note The camera will restart after the connection setting is changed When using the self signed certificate If the camera is accessed using the HTTPS protocol for the first time the warning window will be displayed In this case follow the instructions of the wizard to install the self signed security certificate page 156 Operating Instructions 155 18 Configuring the network settings Network When using the server certificate In advance install the root certificate and intermediate certificate on the browser in use Follow the instructions of CA for how to obtain and install these certificates e When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower When the camera is accessed using the HTTPS protocol it may take time to display images e When the camera is accessed using the HTTPS protocol the images may be distorted or audio m
113. e capture mode e 2 mega pixel 16 9 images Changes the image capture size between 320x180 and 640x360 default e 1 3 mega pixel 16 9 images Changes the image capture size between 320x180 640x360 default and 1280x720 e 1 3 mega pixel 4 3 images Changes the image capture size between 320x240 640x480 default and 1280x960 Operating Instructions 21 2 Monitor images on a cellular phone mobile terminal AUX control Press the button to display the buttons used to operate the AUX output on the screen The AUX output terminals can be controlled with the and buttons This function is only displayed when Terminal 3 is set to AUX output on the settings menu gt page 108 22 Operating Instructions Note 2 Monitor images on a cellular phone mobile terminal You can change the image size displayed on the mobile terminal by accessing the following addresses Large display http IP address cam dl Medium display http IP address cam dm Small display http IP address cam ds When the resolution is changed by the resolution control the displayed resolution changes but the image size remains the same When the HTTP port number is changed from 80 enter http IP address colon port number cam in the address box of the browser When using the DDNS function access to http Host name registered in the DDNS server colon port number cam When HTTPS
114. e capture mode 2 mega pixel 16 9 x 1920x1080 640x360 320x180 Image capture mode Select an image capture mode from the following 2 mega pixel 16 9 1 3 mega pixel 16 9 1 3 mega pixel 4 3 3 mega pixel 4 3 e Default 2 mega pixel 16 9 IMPORTANT The positions of areas may move out of alignment when the Image capture mode setting is changed when the following area settings are configured Therefore we recommend that you configure each area setting after configuring the Image capture mode mask area page 90 privacy zone page 97 VMD area page 114 VIQS area gt page 99 Cropping outlines page 125 Picture in picture cropping area page 126 e When On is selected for VIQS and the setting value for the aspect ratio is changed from 4 3 to 16 9 make sure that the VIQS setting value does not exceed the maximum designated range e When 3 mega pixel 4 3 is selected the following functions become unavailable Image quality for JPEG the quality becomes Quality1 H 264 2 Alarm image attachment for E mail notification Alarm image FTP transmission for alarm FTP periodic image transmission for periodic FTP transmission Cropping Picture in picture Priority stream 74 Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 2 Configure the
115. e checked The registered IP address will be displayed with the access level Example 192 168 0 21 1 To delete the registered host click the Delete button after selecting the IP address to be deleted 16 3 Configure the settings relating to the priority stream System Click the System tab on the User mng page page 41 page 43 Operating Instructions 133 16 Configure the settings relating to the authentication User mng The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently User auth Host auth System Image capture size Priority stream Activation Select On or Off to determine whether or not to use the priority stream Default Off Note e When On is selected for Activation of Priority stream number of users who can access the camera may be limited Destination IP address 1 Enter the first destination IP address Destination IP address 2 Enter the second destination IP address Stream type Select either JPEG H 264 1 or H 264 2 e JPEG JPEG images will be transmitted e H 264 1 H 264 1 images will be transmitted e H 264 2 H 264 2 images will be transmitted e Default JPEG Note When Best effort is selected for Transmission priority of H 264 bit rate wil
116. e network settings Network UPnP This camera support UPnP Universal Plug and Play By using the UPnP function it becomes possible to configure the following automatically e Configuration of the port forwarding function of the router However a router supporting UPnP is required This configuration is useful when accessing the camera via the Internet or from a cellular phone mobile terminal e Automatic refreshment of the shortcut to the camera that is created on the My Network Places folder Network folder when using Windows Vista or Windows 7 of the PC even when the IP address of the camera changes Auto port forwarding Select On or Off to determine whether or not to use the port forwarding function of the router To use the port forwarding function the router in use must support UPnP and the UPnP must be enabled e Default Off Note e Due to port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the port numbers registered in the PC and recorders etc e The UPnP function is available when the camera is connected to the IPv4 network IPv 6 is not supported e Tocheck if auto port forwarding is properly configured click the Status tab on the Maintenance page and check that the Enable is displayed for Status of UPnP gt page 182 When Enable is not displayed refer to Cannot access the camera via the Internet
117. e settings for the Viewnetcam com or Dynamic DNS Update RFC2136 compliant In most of the DNS services offered by providers global addresses are not static but dynamic Therefore access to the camera via an old global address may be invalidated after a certain period of time Either of the following services is required when accessing a camera whose global address is not static via the Internet DDNS service such as Viewnetcam com It is possible to access via a registered and static domain name example viewnetcam com even after the global address is changed Enrollment in a domain name service is required even when using the IPv6 connection Refer to the Viewnetcam com website http Avwww viewnetcam com for further information about the service Static IP address service such as a service offered by a contracted provider In this service global addresses are static not changed 18 4 1 Configuration of the DDNS service Example of the VYiewnetcam com service moomp DNS server Internet Provider Viewnetcam com service server Remote site Global address is changed The contracted provider allocates a global address to the router or the camera The global address is not static but dynamic ee viewnetcam com and the current global address is automatically registered If you are enrolled in Viewnetcam com the unique domain name example viewnet
118. e settings relating to the SD memory card SD memory card WV SW559 WV SP509 WV SF549 WV SF539 Click the SD memory card tab on the Basic page page 41 page 43 The settings relating to the SD memory card can be configured on this page Operating Instructions 51 10 Configure the basic settings of the camera Basic Basic SD memory card SD me ONot use Recording format H 264 2 r l otification 50 x Alarm input JPEG recording File name umber of im Image saving interval Number of images to be saved 1ps 100 pics Image captu 640x360 Recording priority O Constant bitrate Frame rate Frame rate 30fps yj bit rate 1536kbps v Image quality Refresh int o 1 information Remaining capacity 3901440KB 3909632KB Remaining capacity Original capacity Format l SD memory card SD memory card Select Use or Not use to determine whether or not to use the SD memory card Default Use 52 Operating Instructions 10 Configure the basic settings of the camera Basic IMPORTANT Select Not use when operating without an SD memory card When the setting is changed between Use and Not use while another user is during operation the operation will be canceled Before removing the SD memory card from the camera it is necessary to select Not use first After inserting the SD memory card it is necessary to select Use
119. e settings to the default after completing the upgrade Except the network settings Execute O Do not reset the settings to the default after the upgrade Resets to default HTML data after completing the upgrade It will take around 9 minutes to complete the upgrade Please wait and do not operate the browser during this process Model no MAC address Serial no Firmware version IPL version HTML version IP address IPv6 Viewer software installation counter Information of each item will be displayed 1 Contact the dealer and download the latest firmware onto a PC IMPORTANT e A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designate the downloaded firmware 3 Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade Note Note that the settings cannot be restored after an initialization is operated Operating Instructions 181 20 Maintenance of the camera Maintenance 4 Click the Execute button gt The confirmation window will be displayed When Do not reset the settings to the default after the upgrade is selected the confirmation window will not be displayed IMPORTANT 20 3 Click the Status tab of the Maintenance page page 41 page 43 The status of this camera can be checke
120. e the security alert window not displayed it is necessary to install the security certificate in the following procedure If the certificate is not installed the alert window will be displayed each time the camera is accessed Note The security certificate is installed on the PC with the information registered for Common Name Therefore the information registered for Common Name must be same as the address or host name for the camera access If the certificate is not the same the security alert window will be displayed each time the camera is accessed e When the address or host name of the camera is changed the security alert window will be displayed each time the camera is accessed even if the security certificate is installed Install the security certificate again Operating Instructions 18 Configuring the network settings Network e When the camera access is open to the Internet enter the address name or host name to access via the Internet for Common Name In this case the security alert window will be displayed each time the camera is locally accessed even if the security certificate is installed e When the security certificate is properly installed a key icon is displayed in the address box of the web browser that has accessed the camera When using Internet Explorer 7 Internet Explorer 8 or Internet Explorer 9 When using Internet Explorer 7 Internet Explorer 8 or Internet Explorer 9 When usin
121. e transmitted and select the naming option from the following e Name witime amp date File name will be Entered file name Time and date year month day hour minute second Serial number starting from 00 e Name w o time amp date File name will be the characters entered for File name only When Name w o time amp date is selected the file will be overwritten each time a file is newly transmitted e Available number of characters 1 32 characters e Unavailable characters amp lt gt e Default None blank Note e When Name w time amp date is selected the file name will be Entered file name Time and date year month day hour minute second Serial number starting from 00 s during summer time Transmission interval Select the interval for the FTP periodic image transmission from the following Operating Instructions 173 18 Configuring the network settings Network 1s 2s 3s 4s 5s 6s 10s 15s 20s 30s 1min 2min 3min 4min 5min 6min 10min 15min 20min 30min 1h 1 5h 2h 3h 4h 6h 12h 24h e Default 1s Image capture size Select the capture size of images to be transmitted from the following When 2 mega pixel 16 9 is selected for Image capture mode 640x360 320x180 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360 320x180 When 1 3 mega pixel 4 3
122. ecsesentewecervectenemeiniveectmmnveenaies 189 23 Directory structure of drive B WV SW559 WV SP509 WV SF549 WV SF539 Beene rere cas aaia aaas aaa a nn tre ene erntrenet an a EEEa 199 Operating Instructions 1 Monitor images on a PC 1 Monitor images on a PC The following are descriptions of how to monitor images from the camera on a PC 1 1 Monitor images from a single camera 1 Start up the web browser 2 Enter the IP address designated using the Panasonic IP Setting Software in the address box of the browser e Example when entering an IPv4 address http URL registered using IPv4 address http 192 168 0 10 e Example when entering an IPv6 address http URL registered using IPv6 address http 2001 db8 10 lt Example of IPv4 access gt Welcome to Tabbed Browsing Windows Internet Explorer neo ex Q amp E http 92168020 5 x Live Search P w d Welcome to Tabbed Browsing gt A a ve Bage v Toos lt Example of IPv6 access gt Welcome to Tabbed Browsing Windows Internet Explorer 2o o http 2001 db8 10 Live Search Qe ww we k Welcome to Tabbed Browsing gt gt By v sp Page v G Tools v d IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 e When the PC is in a local network co
123. ect a sub image display size from the following settings Large The sub image is displayed at a size 1 3 of the width of the main screen Small The sub image is displayed at a size 1 4 of the width of the main screen e Default Large Display type Select a display type for combined images from the following settings You can select the main image or sub image to be displayed as either a full screen or a cropping screen Main Full image Sub Cropped image or Main Cropped image Sub Full image Default Main Full image Sub Cropped image Note e When Main Cropped image Sub Full image is selected Frame rate becomes Main 15fps Sub 15fps Frame rate Select a frame rate for combined images from the following settings A frame rate for the main image and sub image can be specified Main 15fps Sub 15fps or Main 30fps Sub 1fps e Default Main 15fps Sub 15fps Note e When Main 30fps Sub 1fps is selected Display type becomes Main Full image Sub Cropped image The value set for the JPEG Refresh interval JPEG or H 264 Frame rate on the H 264 JPEG tab will be given priority for the actual frame rate For example when 30fps is selected for the H 264 Frame rate if Main 15fps Sub 15fps is selected the frame rate operates at a maximum of 15fps In addition when 10fps is selected for the H 264 Frame rate if Main 15fps
124. ed with the router in use to enable the UPnP function Is packet filtering set for the router to forbid the access via the Internet Configure the settings of the router in use to enable the access via the Internet Refer to the manuals provided with the router for further information about the settings 145 190 Operating Instructions 22 Troubleshooting Symptom Cause solution Reference pages Are you accessing the camera using the local address the IP address used in a local network When accessing the camera use the global address or the URL registered in the DDNS service and the port number of the camera as the IP address to be used in the Internet 142 143 166 Cannot access the camera via the URL of the Viewnetcam com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the information of the registered camera If the global address is not displayed for the IP address access the camera and register the user information for the Viewnetcam com service on the DDNS tab on the Network page of the setup menu In addition check the Status of Viewnetcam com on the Status tab and the system log on the System log tab of the Maintenance page of the setup menu 169 182 Authenticati
125. eeeeeeeeerees 150 18 2 2 Generation of the self signed certificate security Certificate 0 0 eeeeeeeeeeeeeeeees 151 18 2 3 Generation of CSR Certificate Signing Request 0 20 eeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeerees 153 18 2 4 Installation of the Server certificate c cccseeeeseeeeeeeeeeeeeseeeeceeeeeeeeeeeeceeeeeeeeeeeeseeeeees 154 18 2 5 Configuration of the connection protocol cascsixtscdeccccctcetessesstaucsccees aedecacetencasscuasonbemennts 155 18 3 Access the camera using the HTTPS protocol ssssssssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnne 156 18 3 1 Install the sec rity certificate s iissiesiiuisarai eiie aE EE SE na 156 18 4 Configure the settings relating to DDNS DDNS cccceceeeeeeeeeeeeeeeeeeneneeeeeeeeeeeees 166 18 4 1 Configuration of the DDNS service Example of the Viewnetcam com service 167 18 4 2 When using the ViewnetCam COM service 0 0 eeeeeceeeeeeeeeeeeeeeeeeeeeeeteteteeeeeenaaaaaaaaeeeeees 168 18 4 3 Procedure to register information for the Viewnetcam com service csce 169 18 4 4 Checking the information registered for the Viewnetcam com service 008 170 18 4 5 When using Dynamic DNS Update siccisccctessdiessetstccesecesetecmraderaasccuantinnsimeaaeneatsnaicedes 170 18 4 6 When using Dynamic DNS Update DHCP ssssesssssseesessrirrrrrrrrerssrsesssserrereererrrrrnne 171 18 5 Configure the settings relating to SNM
126. el will become high This setting will be applied when audio is input to the camera using a microphone e Mic Middle The volume level will become middle This setting will be applied when audio is input to the camera using a microphone e Mic Low The volume level will become low This setting will be applied when audio is input to the camera using a microphone e Line High The volume level will become high This setting will be applied when audio is input to the camera using the Line input e Line Middle The volume level will become middle This setting will be applied when audio is input to the camera using the Line input e Line Low The volume level will become low This setting will be applied when audio is input to the camera using the Line input e Default Mic Middle Mic input interval Camera to PC Select an interval for audio reception from the following 20ms 40ms 80ms 160ms Default 40ms Note e When a shorter interval is selected the delay time will be shorter When a longer interval is selected audio interruption may be diminished even though the delay time will be longer Select the interval according to the network environment Audio output volume PC to Camera Select a volume level on the camera to hear audio transmitted from the PC High Middle Low e Default Middle Audio output interval PC to Camera Select an interval for audio transmission from the following 160ms 320ms 640ms 1280ms
127. eled In this case video data already downloaded before clicking the Cancel button will be saved on the PC e Downloading of the associated video data will be started Before downloading images designate the destination directory in advance page 68 e When the Cancel button is clicked after the download is started it may take time to cancel the download e Video data are saved in the files of approx 2 MB When the file size of video data is more than 2 MB two or more files will be downloaded It is possible to play back video data saved on the PC using such applications as QuickTime Player or Windows Media Player However we are not liable for performance relating to these applications e Depending on the status of the SD memory card QuickTime Player or Windows Media Player video data cannot be played back 1 The supported operating system is Windows 7 only Operating Instructions 39 8 About the network security 8 About the network security 8 1 Equipped security functions The following security functions are featured in this camera Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and or the user authentication to On gt page 131 page 132 Access restrictions by changing the HTTP port It is possible to prevent illegal access such as port scanning etc by changing the HTTP port num
128. en the Diag of E mail notification or Panasonic alarm protocol is used Format the SD memory card 57 118 119 Isn t the SD memory card out of order There are limited times to overwrite on an SD memory card When frequently overwritten it may be at the end of product life It is recommended to replace the SD memory card Cannot transmit audio to the camera Are the microphone and the speaker connected correctly and firmly Installation Guide Confirm that they are connected correctly and firmly Is the viewer software installed on the PC 3 Confirm that the viewer software Network Camera View 4S is installed Audio is not output from other Some of the products such as a network disk 103 products such as a network disk recorder or PC software package recorder or PC software package may not support G 711 Set the audio encoding format of the products to G 726 32 kbps 194 Operating Instructions 22 Troubleshooting Symptom Cause solution Reference pages The alarm occurrence Is the viewer software installed on the PC 3 indication button the AUX Confirm that the viewer software Network Camera buttons and the SD recording View 4S is installed status indicator on the Live page do not display the current status in real time Cews59 gt Is Real time selected for Alarm status update 47 mode
129. ent from that of the camera Select HTTP Do not select HTTPS for HTTPS Connection on the Network page the Network tab and access the camera again 145 Did you access http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 156 Cannot access the camera from a mobile terminal Is the URL correct Or is cam missing at the end of the URL Check if the URL is entered correctly When accessing the camera from a mobile terminal it is necessary to enter cam at the end of the URL that is used for the camera access from a PC 19 Is the SSL encryption method different from that of the camera Select HTTP Do not select HTTPS for HTTPS Connection on the Network page the Network tab and access the camera again 141 Did you access http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 156 A cookie error was displayed when performing user registration for Viewnetcam com Is the web browser configured to allow cookies Configure the web browser to allow cookies In Internet Explorer from Tools select Internet Options and configure the cookies setting in the Privacy tab User registration for the Viewnetcam com service fail
130. er string to be displayed on the image e Available number of characters 0 20 characters e Available characters 0 9 A Z and the following marks I amp e Default None blank Operating Instructions 10 Configure the basic settings of the camera Basic OSD Position Select the position where the time and date and a character string to be displayed on the image of the Live page e Upper left The above information will be displayed at the upper left corner of the main area on the Live page Lower left The above information will be displayed at the lower left corner of the main area on the Live page e Upper right The above information will be displayed at the upper right corner of the main area on the Live page Lower right The above information will be displayed at the lower right corner of the main area on the Live page e Default Upper left Brightness status display Select On or Off to determine whether or not to display the status of brightness on images displayed on the Live page when adjusting brightness Default On Upside down Select On or Off to determine whether or not to turn the image upside down Default Off Indicator Determine whether or not to use the following indicators Select On to use the following indicators to check the operational status by lighting them Select Off to turn off the ind
131. era check that the registered URL is displayed in the URL of Viewnetcam com of Status Viewnetcam com on the Maintenance page e Itis possible to check the information registered for the Viewnetcam com service by accessing the URL displayed beside Your Account Link When the URL is not displayed check that the PC is being connected to the Internet and click the Set button e If access often fails due to the change in the global address of router set a smaller value for Access interval 18 4 4 Checking the information registered for the Viewnetcam com service It is possible to check if the camera has been registered for the Viewnetcam com service page 182 18 4 5 When using Dynamic DNS Update Network FTP img trans DDNS Dynamic DNS Update x interval 24h v Host name Enter the host name to be used for the Dynamic DNS Update service e Available number of characters 3 250 characters Enter in the form of host name domain name e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen e Default None blank Note e Refer to the network administrator for further information about the available host names Access interval Select the interval to access the Dynamic DNS Update service server to check the IP address and the host name from the following 10min 20min 30min 40min
132. etected when the terminal status is changed to On Default It is possible to configure the setting so that an alarm is detected when the terminal status is changed to Off Refer to the Readme file on the provided CD ROM for further information about the setting VMD alarm When clicking VMD gt gt the VMD area tab of the Alarm page will be displayed page 116 Command alarm Select On or Off to determine whether or not to receive the command alarm The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras When On is selected alarm actions will be performed between multiple cameras e Default Off Originating port number Select a port number to be used to receive the command alarm e Available range 1 65535 e Default 8181 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 554 995 10669 10670 59000 61000 13 2 Configure the settings relating to the alarm image Alarm Click the Alarm tab on the Alarm page page 41 page 43 The settings relating to the alarm image to be transmitted to an FTP server can be configured in this section The alarm image will be transmitted to an FTP server To transmit alarm images to an FTP server it is necessary to configure the settings in advance page 137 IMPORTANT e Depending on t
133. etwork settings Network 4 Click Install Certificate 4 Certificate General Details Certification Path DA Certificate Information This CA Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification Authorities store Issued to Issued by Valid from Learn more about certificates Note e If Install Certificate is not displayed close Internet Explorer once and select Run as Administrator to launch Internet Explorer again Click Start All Programs gt right click Internet Explorer click Run as Administrator Operating Instructions 159 18 Configuring the network settings Network 5 Click Next displayed on Certificate Import Wizard Certificate Import Wizard Welcome to the Certificate Import Wizard This wizard helps you copy certificates certificate trust lists and certificate revocation lists from your disk to a certificate store A certificate which is issued by a certification authority is a confirmation of your identity and contains information used to protect data or to establish secure network connections A certificate store is the system area where certificates are kept To continue dick Next 6 Select Place all certificates in the following store and click Browse Certificate Store Certificate stores are system areas where certificates are kept
134. ffect operation of the camera e Depending on the PC in use screen tearing may occur when the shooing scene drastically changes due to the GDI restrictions of the OS A phenomenon in which portions of the screen are displayed out of alignment Only operable by users whose access level is 1 Administrator 2 Only operable by users whose access level is 1 Administrator or 2 Camera control when On is selected for User auth gt page 131 3 Operable by users who belong to the access level selected for Permission level of audio trans recep on the Audio tab of the Image Audio page Refer to page 103 for the permission level of audio 1 3 Monitor cropping images Full angle images and cropping images can be transmitted at the same time The cropping function must be configured in order to transmit cropping images page 125 H 264 2 or JPEG VGA QVGA 640x360 320x180 images can be set as cropping images By matching the settings of the Compression and Stream buttons on the Live page to the Cropping settings H 264 UPEG VGA JPEG 640x360 or JPEG QVGA JPEG 320x180 configured on the JPEG H 264 tab cropping images will be displayed on the Cropping display of the Live page and the main area Operating Instructions 13 1 Monitor images on a PC Cropping You can crop areas that you want to monitor By setting multiple cropping areas
135. for Image capture mode Priority stream cannot be used Operating Instructions 135 17 Configure the settings of the servers Server 17 Configure the settings of the servers Server The settings relating to the E mail server the FTP server and the NTP server can be configured on this page The Server page has 3 tabs the E mail tab the FTP tab and the NTP tab 17 1 Configure the settings relating to the E mail server E mail Click the E mail tab on the Server page gt page 41 page 43 The settings relating to the E mail server used to send the alarm E mail can be configured on this page IMPORTANT e When a terminal that receives E mails is not compatible with UTF 8 encode it is impossible to receive alarm E mails correctly SMTP server address SMTP port 25 1 65535 POP server address Type OPOP before SMTP OSMTP Authentication User name Password Sender s E mail address SMTP server address Enter the IP address or the host name of the SMTP server used to send E mails e Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen SMTP port Enter the port number to which E mails are sent e Available port number 1 65535 e Default 25 The following port numbers are unavailable since they are already in use 20 21 23 42 53 67 68 69 80 110
136. g 1 Level 1 only 2 Level 2 or higher 3 All users e Default 3 All users Note e Refer to page 131 for further information about the access level Operating Instructions 105 12 Configure the multi screen settings Multi screen 12 Configure the multi screen settings Multi screen The cameras from which images are to be displayed on a multi screen can be registered on the Multi screen page gt page 41 page 43 Multi screen Group A IP address Camera title Cam 1 Cam 2 Cam 3 Cam 4 i Group B IP address Camera title Cam 5 Cam 6 aset Group C IP address Camera title Cam 9 Cam 10 Cam 11 Cam 12 i Group D IP address Camera title Cam 13 Cam 14 Cam 15 Cam 16 i IP address Enter the IP address or the host name of the camera to be used for the multi screen 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered When the HTTP port number for the camera of which images are to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 106 Operating Instructions 12 Configure the multi screen settings Multi screen Example when entering an IPv6 address http 2001 db8 0 0 0 0 0 1 8080 e Available number of characters 1 128 characters To access the cameras using the HTTPS protocol enter as follows Example of entry https 192 168 0 10 IMPO
137. g Internet Explorer 7 or Internet Explorer 8 with Windows XP note that some of the displayed windows may differ from the following descriptions 1 Access the camera using the HTTPS protocol 2 When the security alert window is displayed click Continue to this website not recommended There is a problem with this website s security certificate i The security certificate presented by this website was not issued by a trusted certificate authority Security certificate problems may dicate an attempt to fool you or intercept any data you send to the server We recommend that you close this webpage and do not continue to this website Click here to close this webpage More information Enter the user name and password The Live page will be displayed Note e If this window is displayed when accessing a device other than the camera or a website a security problem may have occurred In this case check the system status Operating Instructions 157 18 Configuring the network settings Network 3 Click Certificate Error over the URL and click View certificates i ae Certificate Invalid The security certificate presented by this website has errors This problem may indicate an attempt to fool you or intercept any data you send to the server We recommend that you close this webpage About certificate errors 158 Operating Instructions 18 Configuring the n
138. ges with the settings of H 264 1 When H 264 2 is selected it will become impossible to transmit images with the settings of H 264 2 When H 264 1 is selected the settings for H 264 1 on the JPEG H 264 tab of the Image Audio page will be changed to the settings for H 264 recording When H 264 2 is selected the settings for H 264 2 on the JPEG H 264 tab of the Image Audio page will be changed to the settings for H 264 recording When H 264 1 is selected the priority band may not be maintained if H 264 1 for Priority stream Stream type on the System tab of the User mng page When H 264 2 is selected the priority band may not be maintained if H 264 2 for Priority stream Stream type on the System tab of the User mng page When using the SD memory recording function of a Panasonic network disk recorder select JPEG for Recording format When the setting of Recording format is changed between JPEG and H 264 1 or H 264 2 format the SD memory card page 57 Due to the difference in file formats the indication of remaining capacity of the SD memory card differs between the cases when JPEG is selected and when H 264 1 or H 264 2 is selected for Recording format When H 264 1 or H 264 2 is selected for Recording format the followi
139. gs for the alarm action at an alarm occurrence the alarm occurrence notification and the VMD area settings can be configured on the Alarm page page 108 Advanced func button Displays the Advanced func page The setting relating to the XML notification destinations of information about the face detection and the settings relating to the face detection can be configured on the Advanced func page page 122 Operating Instructions 45 9 Display the setup menu from a PC 46 Advanced view button Displays the Advanced view page The settings relating to cropping and picture in picture PiP can be configured on the Advanced view page 125 User mng button Displays the User mng page The settings relating to the authentication such as users and PCs restrictions for accessing the camera can be configured on the User mng page page 131 Server button Displays the Server page The settings relating to the E mail server the FTP server and the NTP server to which the camera accesses can be configured on the Server page page 136 Network button Displays the Network page The network settings and the settings relating to DDNS Dynamic DNS SNMP Simple Network Management Protocol and the FTP File Transfer Protocol periodic transmission can be configured on the Network page page 141 Schedule button Displays the Schedule page On the Schedu
140. haracters amp Default None blank 14 2 Configuration of the settings relating to the face detection Face detection Click the Face detection tab on the Advanced func page The settings relating to displaying the frame to be used for the face detection and the settings relating to the face detection information attached to the image can be configured Operating Instructions 123 14 Configure the setting relating to the image recognition Advanced func IMPORTANT e The face detection function shall not guarantee the detection of faces in an image The face detection accuracy varies with imaging conditions XML notification Face detection XML notification XML notification gt gt Face detection Face detection Determine whether or not to enable the face detection function e On Information about the face detection frame will be attached and the test frame will be displayed on the image of this page e Off Information about the face detection frame will not be attached No face detection frame will be displayed on the image of this page e Default Off XML notification The destination settings of the face detection information can be configured When clicking XML notification gt gt the XML notification tab will be displayed page 122 124 Operating Instructions 15 Configure the settings related to advanced view Advanced view 15 Configure the settings related to advanced
141. he JPEG image on the Live page for the first time When 2 mega pixel 16 9 is selected for Image capture mode 1920x1080 640x360 320x180 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360 320x180 When 1 3 mega pixel 4 3 is selected for Image capture mode 1280x960 VGA QVGA When 3 mega pixel 4 3 is selected for Image capture mode 2048x1536 fix Operating Instructions 75 11 Configure the settings relating to images and audio Image Audio 76 e Default 1920x1080 Image quality Select the image quality of JPEG images displayed initially on the Live page Default Quality1 Image quality setting Select two types of image quality of JPEG images for each image capture size 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low e Default Quality1 5 Normal Quality2 8 The setting for Quality1 is activated for FTP periodic image transmission files attached to alarm E mails and SD memory recording Note e When the resolution is 2048x1536 Quality1 is fixed Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 3 Configure the settings relating to H 264 images JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 41 page 43 Operating Instructions 77 11 Configure the settings relating to images and audio Image Audio Configure t
142. he focus either automatically or manually e Default Auto Close button Click this button to close the Focus setup menu Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 6 Configure the back focus setting Back focus setup menu WV SP509 WV SP508 Click the Setup gt gt button of Back focus on the Image quality tab of the Image Audio page page 83 The focus is adjusted by moving the MOS sensor in the camera to the optimal position Manual and auto adjustments are available The auto back focus function also allows users to correct out of focus images when changing between color and black amp white images Back focus Auto back focus Focus Adjusting method Auto back focus The auto back focus function starts to automatically adjust back focus based on a subject located in the center of the screen by clicking the Execute button Focus The back focus can be adjusted manually Near button Click this button to adjust the focus to the Near side e Reset button Click this button to reset the focus to the default Far button Click this button to adjust the focus to the Far side Adjusting method Select the back focus adjustment method upon switching between the color mode and the black amp white mode e Auto Adjusts the back focus function automatically and corrects out of focus when switching between
143. he network line speed or the network traffic images may not be transmitted at the exact designated interval or period e When 3 mega pixel 4 3 is selected for Image capture mode alarm images cannot be transmitted to the FTP server CSF539 gt e When Alarm input or Manual is selected for Save trigger on the SD memory card tab images will not be transmitted to the FTP server even when an alarm is detected Set Save trigger to FTP error gt page 51 Operating Instructions 109 13 Configure the alarm settings Alarm Alarm image Alarm image FTP transmission Directory name File name Transmission interval Number of images Recording duration Post alarm fi 100s 640x360 v mp 1 rate upon alarm 1 On quality upon alarm detection Alarm image 110 FTP gt gt When FTP gt gt is clicked the FTP tab of the Server page will be displayed page 137 Alarm image FTP transmission Select On or Off to determine whether or not to transmit the alarm image to the FTP server Default Off Directory name Enter the directory name where the alarm images are to be saved For example enter ALARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters amp File name Enter the file name used for the alarm image to be transmi
144. he settings relating to H 264 image such as Max bit rate per client Image capture size Image quality etc in this section Refer to page 75 for the settings relating to JPEG images on Oon 1920x1080 Frame rate Frame rate 30fps y x bit rate per client Image quality Refresh interva Tran Unicast p udio s004 1024 50000 239 192 0 20 Multicast port e7004 1024 60000 Multicast TTL HOPLimit fe 4 254 Nsmis Internet mode ov Oon 640x360 mn priority Frame rate Frame rate 30s Max bit rate per client Image quality h inte Unicast port AUTO 2014 1024 50000 s014 1024 50000 32071 37004 1024 50000 Multicast TTL HOPLimit 16 1 254 78 Operating Instructions 11 Configure the settings relating to images and audio Image Audio H 264 1 H 264 2 H 264 transmission Select On or Off to determine whether or not to transmit H 264 images e On Transmits H 264 images e Off Does not transmit H 264 images e Default On Note When 3 mega pixel 4 3 is selected for Image capture mode only H 264 1 is available e When On is selected for H 264 transmission in H 264 1 or H 264 2 displaying of H 264 images or JPEG images on the Live page will become available e When On is selected for H 264 transmission in H 264 1 and H 264 2 H 264 images are
145. ible to capture a fast moving object with less blur e When a faster shutter speed is selected the sensitivity will become lower e When On is selected for Super Dynamic SD ELC and Fix shutter are not available To configure ELC and Fix shutter set Super Dynamic SD to Off Operating Instructions 87 11 Configure the settings relating to images and audio Image Audio e Select ELC when using a lens with fixed iris or manual iris AGC Select a method of gain adjustment from the following e On High On Mid On Low When the luminance of the subject becomes darker gain will be automatically increased and screen will become brighter High Mid and Low are indications of gain level e Off Images will be captured with the fixed gain level e Default On High Auto slow shutter The electronic sensitivity enhancement sensitivity up can be carried out by adjusting the storage time of the sensor The following are available for the recording duration Off 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s Default Off 1 30s IMPORTANT When On is selected for Auto slow shutter frame rate may become lower Noise or white dots blemishes may sometimes appear Note e When Max 16 30s is selected for example sensitivity will automatically be increased up to x16 e When Off is selected for AGC this se
146. ic settings of the camera Basic 50 Note e Depending on the network environment notification may not be provided in real time Alarm status reception port When selecting Real time for Alarm status update mode designate a port number to which the status change notification is to be sent e Available port number 1 65535 Default 31004 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 Automatic installation of viewer software Determine whether or not to install the viewer software from this camera e On Installs the viewer software from the camera automatically e Off The viewer software cannot be installed from the camera e Default On IMPORTANT e Itis impossible to display images and to receive transmit audio between the camera and the PC when the viewer software Network Camera View 4S is not installed on the PC e The number of the viewer software installations can be checked on the Upgrade tab of the Maintenance page Language Select the language to initially display when the camera is accessed from the following English Japanese ltalian French German Spanish Chinese Russian e Default English The language displayed on the Live page can also be changed page 10 Operating Instructions 10 Configure the basic settings of the camera Basic 10 2 Configure th
147. icators at all times Link indicator Access indicator SD memory card error indicator AF indicator SD memory card error indicator ABF indicator AF indicator ABF indicator Default On Note e Link indicator orange This indicator will light when communication with the connected device is available e Access indicator green This indicator will light when accessing a network SD memory card error indicator AF indicator red CSF539 gt Lights when an error occurred in the SD memory card This LED will blink in the process of the auto focus function and blinking will stop when the focus adjustment is complete SD memory card error indicator ABF indicator red CSP509 gt Lights when an error occurred in the SD memory card This LED will blink in the process of the auto back focus function and blinking will stop when the focus adjustment is complete Alarm status update mode Select an interval of the camera status notification from the following When the status of the camera changes the alarm occurrence indication button the AUX button or the SD saving status indicator CSW559 gt CSF539 gt will be displayed to notify of the camera status e Polling 30s Updates the status each 30 seconds and provide notification of the camera status e Real time Provide notification of the camera status when the status has changed e Default Real time Operating Instructions 49 10 Configure the bas
148. if the IP address of the destination of notification is configured correctly The destination of notification may be down Ask the network administrator Cannot resolve notification addresses from DNS The DNS server settings may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator 188 Operating Instructions 22 Troubleshooting 22 Troubleshooting Before asking for repairs check the symptoms with the following table Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below Symptom Cause solution Reference pages Cannot access from the web Is the LAN cable category 5 or better STP firmly Installation Guide browser connected to the network connector of the camera E model only e Is the link indicator lit Installation Guide When it is not lit connection to a LAN may not be established or a network may be not working correctly Check if the cables have any contact failure or if the wiring is correct or not e Is the power of the camera on Installation Guide Check if the power of the camera is turned on e Are the set IP addresses valid 141 e Are you accessing the wrong IP address z Check the connection as follows With the Windows command prompt gt ping IP address of the camera If there is rep
149. ilable Common 54 Remaining capacity notification When the E mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card select a level to be notified at from the following 50 20 10 5 2 Default 50 Note e Notification will be provided each time the remaining capacity of the SD memory card reached the values above For example notification will be provided each time the remaining capacity reaches 50 20 10 5 and 2 when 50 is selected Notification may not always be made at the very moment when the remaining capacity of the SD memory card has reached each value Save trigger Select a trigger to save images on the SD memory card from the following e FTP error Saves images when images have failed to transmit to the FTP server by the FTP periodic image transmission function Available only for JPEG images Alarm input Saves images at an alarm occurrence e Manual Saves images manually e Schedule Saves images in accordance with the settings for Schedule page 177 Available only for H 264 images e Default FTP error Note e When H 264 1 or H 264 2 is selected for Recording format FTP error is unavailable e Select FTP error when images are to be transmitted to the FTP server at an alarm occurrence e When Manual or Schedule is selected when H 264 1
150. images are saved on the SD memory card it may take time to display images on the Playback page Even when the size of the images saved on the SD memory card is QVGA 1280x960 or 2048x1536 the images will be displayed in VGA size on the Playback page When 16 9 is selected for the aspect ratio images will be displayed in an image capture size of 640x360 even 320x180 1280x720 or 1920x1080 is selected Therefore images may look coarse on the Playback page When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memory card if they have been recorded on the SD memory card with selected value for the Transmission interval setting on the FTP img trans tab is 1min or less Number of images Operating Instructions 35 7 Playback of images on the SD memory card WV SW559 WV SP509 WV SF549 WV SF539 7 1 About the playback page 36 Number of images When clicking a time and date listed on the log list window total number of images associated with the clicked time and date and the number of the currently displayed image will be displayed Note Enter the desired number of image and press the Enter key on the keyboard The image of the designated number will be displayed REW button Each time the button is clicked the playback speed will change When the PLAY button or the
151. ions 91 11 Configure the settings relating to images and audio Image Audio 2 Click the Start button of Mask area Borders will appear and the image displayed on the Image quality tab will be divided into 48 6x8 JPEGIH 264 Image quality HIE ii ECL at ales 4 sala Focus Lens distortion compensation 92 Operating Instructions 11 Configure the settings relating to images and audio Image Audio 3 Click the divided areas to be masked The clicked areas will be masked and will become white To cancel masking click the area again JPEG H 264 Image quality i JL iles f E ortion compensation 4 Click the End button after completing masking areas The borders on the image displayed on the Image quality tab will disappear IMPORTANT e The mask area may move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the mask area after changing the Image capture mode setting e The mask area may move out of alignment when Extra optical zoom is configured Make sure to check the mask area after configuring Extra optical zoom Note e When the Reset button is clicked masking for all the masked areas will be canceled Operating Instructions 93 11 Configure the settings relating to images and audio Image Audio 11 5 Configure the focus setting Focus setup menu WV SW559 WV SW558 WV SF549 WV SF548
152. ited 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 2048kbps 4096kbps 8192kbps e Default Unlimited Note e When selecting 64kbps select Off for Audio transmission reception on the Audio tab page 103 e Select 128kbps or a faster rate to carry out the live transmission of JPEG images and the FTP periodic image transmission simultaneously When Bandwidth control bit rate is set low taking a picture using the snap shot button may not function depending on the use environment In this case select QVGA for Image capture size of JPEG on the JPEG H 264 tab or set Image quality setting of JPEG lower Easy IP Setup accommodate period Select 20min or Unlimited to determine how long the network setting operation using the Panasonic IP Setting Software can be allowed since the camera starts up 20min The camera information display and the network setting operation using the Panasonic IP Setting Software are allowed for 20 minutes since the camera starts up e Unlimited The camera information display and the network setting operation using the Panasonic IP Setting Software are allowed without time limitation e Default 20min Note Refer to the network administrator for the addresses of each server The port forwarding function changes a global IP address to a private IP address and Static IP masquerade and
153. kbps The range of bit rates that can be configured for H 264 bit rates differs depending on the Image capture size QVGA VGA 320x180 and 640x360 64kbps 4096kbps e 1280x960 and 1280x720 256kbps 8192kbps e 1920x1080 512kbps 14336kbps Note e When 14336kbps is selected the number of users who can access H 264 images will be limited to 1 Only a single user can access H 264 images e The H 264 bit rate is restricted by Bandwidth control bit rate on the Network tab on the Network page page 141 For this reason the bit rate may be lower than the value when any value with an asterisk on the right is selected Image quality Select the image quality of H 264 images from the following Low Motion priority Normal Fine Image quality priority 80 Operating Instructions 11 Configure the settings relating to images and audio Image Audio e Default Normal Note e When Constant bit rate or Best effort is selected for Transmission priority this setting is available Refresh interval Select an interval I frame interval 0 2 5 seconds to refresh the displayed H 264 images If using under a network environment with frequent error occurrences shorten the refresh interval for H 264 to diminish image distortions However the refresh interval may be longer than the set value 0 2s 0 25s 0 33s 0 5s 1s 2s 3s 4s 5s Default 1s Transmission type
154. key IMPORTANT When the self signed certificate or server certificate is valid it is impossible to generate the CRT key When the server certification is used the available key size varies depending on the Caches the available key size in advance To generate the CRT key it may take about 1 minute when the key size is 1024 bit and about 2 minutes when the key size is 2048 bit Do not operate the web browser until the generation of CRT key is complete While the CRT key is being generated the refresh interval and line speed may be lower 1 Click the Execute button of CRT key generate The CRT key generate dialog box will be displayed Current CRT key La modified Not generated CRT key CRT key generate Generating a CRT key takes about 2 minutes ws lose 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note e To use the server certificate follow the requests from the CA about the RSA key size 3 Click the Execute button The generation of CRT key will be started When the generation is finished the key size and generation Note time amp date of the generated key will be displayed on Current CRT key To change or update the generated CRT key perform step 1 to 3 The CRT key self signed certificate and server certification are valid in a set When the CRT key is changed it is necessary to re generat
155. l not be saved Operating Instructions 71 10 Configure the basic settings of the camera Basic Log tab SD memory card tab Manual Schedule Save logs SD memory card Save trigger Overwrite Logs and associated images Off Use Manual Schedule On Logs Will not be saved Images Will be saved When the remaining capacity of the SD memory card becomes insufficient the older images will be overwritten by the newer images To display images on the SD memory card it is necessary to copy them onto the PC first page 59 Off Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible To display images on the SD memory card it is necessary to copy them onto the PC first gt page 59 Other than Manual Schedule Logs Will not be saved Images Will not be saved Not use Logs Will not be saved Images Will not be saved 72 Operating Instructions 10 Configure the basic settings of the camera Basic 10 4 3 How the logs and images are saved depending on the settings for FTP error Log tab SD memory card tab FTP error SD memory ae Logs and associated images Save logs card gg On Use FTP error Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed no log will be filed newly
156. l vary between the maximum and minimum rates while images are being transmitted CSF539 e When H 264 1 is selected with Recording format of the SD memory card because H 264 1 images are not transferred images are not transmitted with priority stream In the same manner when H 264 2 is selected with Recording format of the SD memory card because H 264 2 images are not transferred images are not transmitted with priority stream Refresh interval Select the refresh interval from the following This setting is validated only when JPEG is selected for Stream type 134 Operating Instructions 16 Configure the settings relating to the authentication User mng 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 12fps 15fps 30fps e Default 1fps Note e When On is selected for H 264 transmission the transmission interval may be longer than the set value when any value with an asterisk on the right is selected Image capture size Select the image capture size from the following When 2 mega pixel 16 9 is selected for Image capture mode 1920x1080 640x360 320x180 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360 320x180 When 1 3 mega pixel 4 3 is selected for Image capture mode 1280x960 VGA QVGA e Default 1920x1080 Note e When 3 mega pixel 4 3 is selected
157. layed VGA button The letters VGA will turn green and images in the main area will be displayed in VGA size QVGA button The letters QVGA will turn green and images in the main area will be displayed in QVGA size 1280x960 button The letters 1280x960 will turn green and images in the main area will be displayed in 1280 x 960 pixels 10 Operating Instructions 1 Monitor images on a PC 640x360 button The letters 640x360 will turn green and images in the main area will be displayed in 640 x 360 pixels 320x180 button The letters 320x180 will turn green and images in the main area will be displayed in 320 x 180 pixels e 1280x720 button The letters 1280x720 will turn green and images in the main area will be displayed in 1280 x 720 pixels e 1920x1080 button The letters 1920x1080 will turn green and images in the main area will be displayed in 1920 x 1080 pixels 2048x1536 button The letters 2048x1536 will turn green and images in the main area will be displayed in 2048 x 1536 pixels Note e The buttons VGA QVGA and 1280x960 are displayed only when 1 3 mega pixel 4 3 is selected for Image capture mode e The button 2048x1536 is displayed only when 3 mega pixel 4 3 is selected for Image capture mode e The buttons 640x360 and 320x180 are displayed only when 2 mega pixel 16 9 or 1 3 mega pi
158. le page it is possible to designate time zones to allow to receive alarm input or to allow to activate the VMD detection function gt page 177 Maintenance button Displays the Maintenance page System log check firmware upgrade status check and initialization of the setup menu can be carried out on the Maintenance page page 180 Camera title The title of the camera whose settings are currently being configured will be displayed Setup page Pages of each setup menu will be displayed There are tabs for some setup menus Operating Instructions 10 Configure the basic settings of the camera Basic 10 Configure the basic settings of the camera Basic The basic settings such as camera title time and date SD memory card and the logs can be configured on the Basic page The Basic page has 3 tabs the Basic tab the SD memory card tab CSF539 gt and the Log tab CSF539 10 1 Configure the basic settings Basic Click the Basic tab on the Basic page page 41 page 43 The settings such as the camera title time and date etc can be configured on this page Basic SD memory card Camera title Language Camera title Jan mlalo v 7 2010 02 foe wi 10 w 24h MmmvDDIYYYY v out F v Oon Upper let _y lt 2 383 S o 8 Ol gt 3 is Off OPolling 30s Real time 31004 1 65535 O o
159. lity s CES ork ead a J j i l Y AA SETTE R i te Poa Image adjust Click the Setup gt gt button to display the setup menu that can configure the settings relating to image quality The setup menu will be displayed in a newly opened window gt page 84 Focus Click the Setup gt gt button to display the setup menu that can configure the settings relating to focus The setup menu will be displayed in a newly opened window gt page 94 Back focus Click the Setup gt gt button to display the setup menu that can configure the settings relating to back focus The setup menu will be displayed in a newly opened window page 95 Operating Instructions 83 11 Configure the settings relating to images and audio Image Audio Extra optical zoom Click the Setup gt gt button to display the setup menu that can configure the settings relating to extra optical zoom The setup menu will be displayed in a newly opened window page 96 Privacy zone Click the Setup gt gt button to display the setup menu that can configure the settings relating to the privacy zone The setup menu will be displayed gt page 97 VIQS Click the Setup gt gt button to display the setup menu that can configure the settings relating to VIQS The setup menu will be displayed page 101 Lens distortion compensation Click the Setup gt gt button to display the setup menu that can configure the settings
160. lity It is possible to change the image quality between Quality1 and control Quality2 gt page 75 AUX control Controls the AUX terminal These buttons will be displayed only when AUX output is selected for Terminal 3 on the setup menu page 108 Note Some cellular phones cannot change the image capture size even when resolution is changed by resolution control e When the HTTP port number is changed from 80 enter http IP address colon port number mobile in the address box of the browser When using the DDNS function access to http Host name registered in the DDNS server colon port number mobile 18 Operating Instructions 2 Monitor images on a cellular phone mobile terminal e When HTTPS is selected for HTTPS Connection on the Network tab of the Network page enter as follows https IP address colon port number mobile or https Host name registered in the DDNS server colon port number mobile When the authentication window is displayed enter the user name of an administrator or user and password Depending on the cellular phone in use password entry may be required each time the screen is switched e It is impossible to transmit receive audio using a cellular phone Depending on the cellular phone in use larger size images may not be displayed In this case selecting 9 Low for Image quali
161. ll not be displayed 18 4 Configure the settings relating to DDNS DDNS Click the DDNS tab on the Network page page 41 page 43 To access this camera via the Internet it is necessary to configure the settings for the DDNS function When activating the DDNS function using the camera either of the following DDNS services is available e Viewnetcam com service Dynamic DNS Update RFC2136 compliant IMPORTANT e Before using the DDNS service it is necessary to perform the port forwarding setting for the router e About Dynamic DNS Update RFC2136 compliant Operation using DDNS services other than the Viewnetcam com service is not guaranteed We are not responsible for any troubles or accidents on the circumstances where the camera is used arising out of such services Refer to the DDNS service providers for the selection and configuration of the DDNS services other than the Viewnetcam com service Note Viewnetcam com is a Dynamic DNS service designed for use with Panasonic Network Cameras Refer to the Viewnetcam com website http Awww viewnetcam com for further information about the service About DDNS services IPv4 IPv6 By using a DDNS service it becomes possible to view camera images via the Internet The DDNS service associates dynamic global addresses and domain names 166 Operating Instructions 18 Configuring the network settings Network Itis possible to configure th
162. logs on the setup menu page 68 When this button is clicked the log list will be displayed and images saved on the SD memory card can be played Refer to page 31 for further information about the log list and for how to play images on the SD memory card Multi screen Images from multiple cameras can be displayed on a multi screen by registering cameras on the setup menu page 16 Camera title The camera title entered for Camera title on the Basic tab will be displayed page 47 Alarm occurrence indication button This button will be displayed and will blink when an alarm has occurred When this button is clicked the alarm output terminal will be reset and this button will disappear gt page 27 Full screen button Images will be displayed on a full screen To return to the Live page press the Esc key The aspect ratio of displayed images will be adjusted in accordance with the monitor Snap shot button Click this button to take a picture a still picture The picture will be displayed on a newly opened window When right clicking on the displayed image the pop up menu will be displayed It is possible to save the image on the PC by selecting Save from the displayed pop up menu When Print is selected printer output is enabled Note For the case of using Windows 7 or Windows Vista the following settings may be required Open Internet Explorer click Tools gt Internet Opti
163. ly from the camera the connection is normal If not proceed either of the following Reboot the camera and change the IP address by using the Panasonic IP Setting Software within 20 minutes after the restart Reboot the camera while holding the INITIAL Installation Guide SET button on the camera The camera will be initialized and the IP address will return to the default setting 192 168 0 10 After the camera is initialized access the camera and set the IP address again When the camera is initialized all the settings of the camera previously configured on the setup menus will be initialized e Is 554 selected for the HTTP port number 144 For the HTTP port number select a port number other than the following port numbers used by the camera The number used by the camera 20 21 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 59000 61000 Operating Instructions 189 22 Troubleshooting Symptom Cause solution Reference pages Cannot access from the web browser Is the same IP address provided to other devices Are there contradictions between the address and the network subnet to be accessed When the camera and the PC are connected in the same subnet Are the IP addresses of the camera and the PC set in a common subnet Or is Use Proxy Server for the settings of the web browser checked When accessing the camera in the sa
164. mail address Up to 4 destination E mail addresses can be registered Alarm checkbox When the checkbox is selected the E mail notification will be performed upon an alarm occurrence e Diag checkbox When the checkbox is selected the E mail notification will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination E mail address Enter the destination E mail address Available number of characters 3 128 characters Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen To delete the registered address click the Delete button respective to the desired address E mail subject Enter the E mail subject Available number of characters 0 50 characters E mail body Enter the E mail body e Available number of characters 0 200 characters Note e Notification E mail will be sent with the message The capacity of the SD memory card is full when the SD memory card has become full or The SD memory card cannot be detected when mounting of the SD memory card failed 13 8 Configure the settings relating to Panasonic alarm protocol Notification Click the Notification tab on the Alarm page page 41 page 43 Operating Instructions 119 13 Configure the al
165. me subnet it is recommended to enter the address of the camera in the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently used to access the camera different from the name registered for the Viewnetcam com service Access the camera again with the registered name 168 Did you access http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 156 Cannot access the camera via the Internet Are the network settings of the camera correct Set the default gateway or DNS server address correctly To use the DDNS service check that the settings are correct Is the setting for Default gateway on the Network page configured Or is the setting correct When communicating using IPv4 Configure the setting for Default gateway of IPv4 network on the Network tab of the setup menu 141 Is the setting of port forwarding configured for the router To enable the access to the camera via the Internet itis necessary to perform the port forwarding setting when the router in use does not support the UPnP function Refer to the manuals provided with the router for further information Is UPnP function of the router disabled Refer to the manuals provid
166. mera Synchronization with NTP server Time automatically adjusted by synchronizing with the NTP server will be used as the standard time of the camera e Default Manual NTP server address setting When Synchronization with NTP server is selected for Time adjustment select the method of how to obtain the NTP server address from the following e Auto Obtains the NTP server address from the DHCP server e Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessary to select DHCP or Auto AutolP for Network Settings on the Network tab of the Network page page 141 NTP server address When Manual is selected for NTP server address setting enter the IP address or the host name of the NTP server e Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen e Default None blank IMPORTANT e When entering the host name for NTP server address it is necessary to configure the DNS settings on the Network tab of the Network page gt page 141 NTP port Enter a port number of the NTP server e Available port number 1 65535 e Default 123 The following port numbers are unavailable since they are already in use Ope
167. minal duration from the following e Available range 1 120s e Default 1s 13 5 Change the AUX name Alarm Click the Alarm tab on the Alarm page page 41 page 43 The names of AUX Open and Close on the Live page can be changed AUX title AUX Up to 10 characters Open Up to 5 characters Close Up to 5 characters AUX title AUX Up to 10 characters Enter the name for AUX on the Live page Unavailable characters amp Default AUX Open Up to 5 characters Enter the name for Open of AUX on the Live page e Unavailable characters amp e Default Open Close Up to 5 characters Enter the name for Close of AUX on the Live page e Unavailable characters amp e Default Close Operating Instructions 113 13 Configure the alarm settings Alarm Note 13 6 Click the VMD area tab on the Alarm page page 41 page 43 The video motion detection areas can be set on this page Up to 4 areas can be set When motion is detected in the set area it will be regarded as an alarm IMPORTANT 114 AUX is a camera terminal that allows users to operate Open Close arbitrarily from the Live page For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller Configure the VMD settings VMD area The alarm occurre
168. n Network Camera View 4S is deleted from a 3 displayed PC on which both the viewer software Network Camera View 3 and Network Camera View 4 are installed H 264 images will not be displayed In this case delete Network Camera View 3 from the PC and then install Network Camera View 4S Operating Instructions 195 22 Troubleshooting Symptom Cause solution Reference pages When displaying H 264 images on two or more web browser windows images from two or more cameras are displayed in sequence ona single browser window This may occur due to the display adapter and driver combination When this has occurred first update the driver of the display adapter to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows XP is installed on the PC in use 1 Right click on the desktop and select Properties from the displayed pop up menu 2 Select Settings from Display Properties and then click the Advanced button 3 Click the Troubleshoot tab and disable the DirectDraw acceleration by adjusting the level of Hardware acceleration Default Monitor and General Adapter Monitor Troubleshoot Color Management FT Are you having problems with your graphics hardware These settings can help you troubleshoot display related problems
169. nce indication button page 10 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displayed when receiving an alarm input of a terminal alarm or a command alarm Depending on the network environment notification may be delayed even when Real time is selected for Alarm status update mode on the Basic tab of the Basic page page 47 After configuring the VMD area the VMD area may move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the VMD area after changing the Image capture mode setting After configuring the VMD area the VMD area may move out of alignment when Extra optical zoom is configured Make sure to check the VMD area after configuring Extra optical zoom Operating Instructions 13 Configure the alarm settings Alarm e The motion detection function is not the dedicated function to prevent thefts fires etc We are not responsible for any accidents or damages occurring in case Delete Delete Delete etete Oon Off Panasonic alarm protocol notification gt gt rm area numbel the area data VNV n lic alarm protocol VMD information addition Information addition Area When selecting a VMD area in the screen it will be numbered as area 1 Subsequent areas will be numbered in the order of selection Sta
170. nfigure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address Note e Refer to page 156 for further information about the case in which HTTPS is selected for HTTPS Connection on the Network tab of the Network page page 141 Operating Instructions 7 1 Monitor images on a PC 3 Press the Enter key on the keyboard The Live page will be displayed Refer to page 10 for further information about the Live page WV S1W559 When On is selected for User auth the authentication window will be displayed before displaying live images for the user name and password entries The default user name and password are as follows User name admin Password 12345 IMPORTANT Note To enhance the security change the password for the user name admin It is recommended to change this password periodically When displaying multiple H 264 images on a PC images may not be displayed depending on the performance of the PC The maximum number of concurrent access user is 14 including users who is receiving H 264 images and users who are receiving JPEG images Depending on the set values for Bandwidth control bit rate and Max bit rate per client the maximum concurrent access number may be 14 or less users When 14 users are concurrently accessing the access limit mess
171. ng settings in H 264 recording Image capture size Frame rate Max bit rate Image quality and Refresh interval will be read from the settings in H 264 1 or H 264 2 When 2s 3s 4s or 5s is selected for Refresh interval of H 264 1 or H 264 2 Refresh interval for H 264 recording will be set to 1s after changing Recording format to H 264 1 or H 264 2 When 8192kbps 10240kbps 12288kbps or 14336kbps is set for Max bit rate in H 264 1 Max bit rate for H 264 recording will be set for 4096kbps after changing the Recording format to H 264 1 Operating Instructions 53 10 Configure the basic settings of the camera Basic e When the selection for Recording format is changed to H 264 1 or H 264 2 the setting of Save logs the Log tab on the Basic page page 68 is changed together When H 264 1 or H 264 2 is selected for Recording format alarm images are saved in accordance with the settings of Pre alarm and Post alarm recording duration on the Alarm tab of the Alarm page e When H 264 1 or H 264 2 is selected for Recording format the name of the saved file will be given automatically e When Image capture mode is selected for 3 mega pixel 4 3 H 264 2 is unava
172. nnect to 192 168 0 10 Panasonic network device User name 1 Password C Remember my password 3 Click the OK button after entering the user name and the password The default user name and password are as follows User name admin Password 12345 Operating Instructions 41 9 Display the setup menu from a PC Connect to 192 168 0 10 Panasonic network device User name eG Password C Remember my password The setup menu will be displayed Refer to page 45 for further information about this menu WV SW559 SD memory card Camera title Setup menu Datestime wlos v p 2010 02 vi jos w 10 a x Image Audio Multi screen Alarm Advanced func Advanced view User mng server ee Network Maintenance a ij lt s1004 1 65535 English 42 Operating Instructions 9 Display the setup menu from a PC 9 2 How to operate the setup menu D aeaa S WV SW559 a JPEGIH 264 Image quality Setup menu pture mode 2 mega pixel 16 9 Y 1920x1080 640x360 320x180 eTa set Multi screen Advanced func mage capture size 1920x1080 v User mng q g Server x10 Quality 1 5 Normal_ Quality2 8 4 Network Quality 1 5 Normal Quality2 8 v Schedule Quality 1 5 Normal_ Quality2 8 Maintenance set Menu buttons Setup page 1 Click the desired button in the frame on the left of
173. not simultaneously be transmitted and received Interactive Full duplex Both reception and transmission are simultaneously available Default Off Note e Howling may be generated depending on usage conditions If howling is generated prevent sound generated by the PC from entering the PC microphone e When Multicast is selected for Transmission type on the JPEG H 264 tab of the Image Audio page audio transmission will become unavailable while monitoring H 264 images To transmit audio from a PC to the camera click the JPEG button on the Live page Operating Instructions 103 11 Configure the settings relating to images and audio Image Audio 104 Audio encoding format Select the audio encoding format from G 726 and G 711 e Default G 726 Note e G 711 is available only when Mic input is selected for Audio transmission reception Audio bit rate Select 16kbps or 32kbps for the audio bit rate used to transmit receive audio data e Default 32kbps Note When selecting a smaller value for Bandwidth control bit rate page 141 while putting a priority on the JPEG image transmission select 16kbps for Audio bit rate e Audio bit rate is unavailable when G 711 is selected for Audio encoding format Mic input volume Camera to PC Select a volume level on the PC to hear audio transmitted from the camera e Mic High The volume lev
174. not validate that the certificate is actually from 192 168 0 253 You should confirm its origin by contacting 192 168 0 253 The following number will assist you in this process Thumbprint shall Aiii rindi dee indict ncn Warning If you install this root certificate Windows will automatically trust any certificate issued by this CA Installing a certificate with an unconfirmed thumbprint is a security risk If you click Yes you acknowledge this risk Do you want to install this certificate J When the import is successfully completed the screen The import was successful will be displayed 162 Operating Instructions 18 Configuring the network settings Network 11 Click Ok Certificate Import Wizard ti The import was successful When the browser is restarted after the certificate is imported Certificate Error will not be displayed OS Windows XP Web browser When using Internet Explorer 6 1 Access the camera using the HTTPS protocol 2 Click View Certificate Security Alert changed by others However there is a problem with the site s security certificate eh Information you exchange with this site cannot be viewed or The security certificate was issued by a company you have not chosen to trust View the certificate to determine whether you want to trust the certifying authority The security certificate date is valid The security certificate has
175. numbered in the order of creation Display type Select a display type of the privacy zone from the following Gray The privacy zones will be displayed in gray e Off Does not display the privacy zones e Default Off Note e Set the privacy zone larger than the size of an object to be hidden Close button Click this button to close the Privacy zone setup menu IMPORTANT e After configuring the privacy zone the privacy zone may move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the privacy zone after changing the Image capture mode setting Operating Instructions 97 11 Configure the settings relating to images and audio Image Audio e After configuring the privacy zone the privacy zone may move out of alignment when Extra optical zoom is configured Make sure to check the privacy zone after configuring Extra optical zoom 98 Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 9 Configure the VIQS setting Click the Setup gt gt button of VIQS on the Image quality tab of the Image Audio page page 83 VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change the images of a specified area It is possible to enhance the image quality of the specified range within a shooting area image It is also possible to moderate
176. o images and audio Image Audio e High Switches from the color mode to the black amp white mode when the ambient brightness illuminance of the camera is approx 6 Ix or less e Low Switches from the color mode to the black amp white mode when the ambient brightness illuminance of the camera is approx 2 Ix or less e Default High Dwell time Select a wait time for switching between the color mode and the black amp white mode from the following 2s 10s 30s 1min Default 10s White balance Select a method of white balance adjustment from the following White color can be adjusted by Red gain and Blue gain e ATWA Selects the automatic tracing white balance mode The camera will constantly check the color temperature of the light source and adjust the white balance automatically Operating color temperature range is approx 2 700 K to 6 000 K ATW2 Selects the automatic tracing white balance mode under a sodium lamp The camera will adjust the white balance automatically under a sodium lamp Operating color temperature range is approx 2 000 K to 6 000 K AWC Selects the automatic white balance control mode This adjustment is suitable for a location where a light source is stable Operating color temperature range is approx 2 000 K to 10 000 K e Default ATW1 Note e Under the following conditions color may not be faithfully processed In these cases select AWC When shooting a
177. o the alarm images and the alarm output terminal VMD area Notification Alarm Terminal 1 Terminal 2 Terminal 3 YMD alarm Corn and alarm Command alarm Originating port number Alarm Terminal 1 Determine how to use terminal 1 e Off Not used e Alarm input Receives alarms e Black amp white input CSF539 gt Receives the black amp white switchover input When the input is set to On the black amp white mode is activated Default Off Terminal 2 Determine how to use terminal 2 e Off Not used e Alarm input CSF539 Receives alarms e Alarm output Alarm output will be carried out according to the settings for Alarm output terminal setup page 112 e Default Off Terminal 3 Determine how to use terminal 3 e Off Not used e Alarm input CSF539 Receives alarms 108 Operating Instructions 13 Configure the alarm settings Alarm e AUX output AUX output will be supplied The AUX buttons will be displayed on the Live page e Default Off Note e AUX is a camera terminal that allows users to operate Open Close arbitrarily from the Live page For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller e Refer to the installation guide for further information about input output rating of each terminal e While Alarm input is being selected an alarm is d
178. on is clicked during pausing the frame next to the currently displayed frame will be displayed Note e When the mouse button is held down while the mouse pointer is on this button the image number will be increased Operating Instructions 7 Playback of images on the SD memory card WV SW559 WV SP509 WV SF549 WV SF539 When the mouse button is released the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed LAST button The last image will be displayed Browse Start button The selected image will be downloaded onto the PC Before downloading images designate the destination directory in advance page 68 The following window will be displayed when the Start button is clicked Select the image to be downloaded and then click the OK button All Current image Download range Ee a All All images saved at the selected time and date will be downloaded e Current image Only the currently displayed image will be downloaded Download range Images in the designated range of number of images will be downloaded Note e When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be saved on the PC Browse button When successfully logged in after the user authentication process a folder on the SD memo
179. on window is displayed repeatedly Is the user name and password changed While accessing the camera when changing the user name and password of another user logging into the camera on another web browser the authentication window will be displayed each time the screen is changed or refreshed Have you changed the Authentication setting When the Authentication setting has been changed close the web browser and then access the camera again It takes time to display the screen Are you accessing the camera in the HTTPS mode In this mode the refresh interval becomes slower due to decode procession Are you accessing another camera in the same local network via a proxy server Configure the web browser to not use the proxy server Are two or more users browsing the camera images simultaneously It may take time to display the screen or refresh interval may become slower when two or more users browse the camera images simultaneously Cannot access the camera from a cellular phone Is the URL correct Or is mobile missing at the end of the URL Check if the URL is entered correctly When accessing the camera from a cellular phone it is necessary to enter mobile at the end of the URL that is used for the camera access from a PC 17 Operating Instructions 191 22 Troubleshooting Symptom Cause solution Reference pages Is the SSL encryption method differ
180. ons Security Trusted Sites gt Sites Register the camera address on Website of the displayed trusted widows e When it takes longer than the specified period to obtain the snap shot picture due to the network environment the snap shot picture may not be displayed Mic input button Turns on off the audio reception hear audio from the camera on a PC This button will be displayed only when Mic input Interactive Full duplex or Interactive Half duplex is selected for Audio transmission reception on the setup menu page 103 When this button is clicked the button will turn into the button and audio from the camera will not be heard Audio volume can be adjusted Low Middle High by moving the volume cursor J Pap Audio output button Turns on off the audio transmission play audio from the PC on the unit speaker This button will be displayed only when Audio output Interactive Full duplex or Interactive Half duplex is selected for Audio transmission reception on the setup menu page 103 The button will blink during the audio transmission Operating Instructions 1 Monitor images on a PC When this button is clicked the button will turn into the 9 button and audio from the PC will not be heard Audio output volume can be adjusted Low Middle High by moving the volume cursor BP Note e When a user is using the audio transmission function with Interactive H
181. orded on the SD memory card manually This button is operable only when Manual is selected for Save trigger on the SD memory card tab on the Basic page of the setup menu page 54 It is possible to select JPEG H 264 1 or H 264 2 on Recording format of the setup menu gt page 52 When JPEG is selected for Recording format still image data are recorded When H 264 1 or H 264 2 is selected video data are recorded Images recorded on the SD memory card can be copied onto the PC page 59 1 Display the Live page page 7 WV SW559 d Lee E 2 Click the SD button The SD recording window will open Record on the SD memory card 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red page 10 while images are being recorded on the SD memory card The image saving interval can be configured on the SD memory card tab of the Basic page gt page 51 4 Click the Stop button to stop saving images on the SD memory card 5 Click the Close button to close the window Operating Instructions 25 3 Record images on the SD memory card manually WV SW559 WV SP509 WV SF549 WV SF539 Note e Image data saved on Drive B can be obtained by executing Access img on the SD memory card tab and logging in from the user authentication window gt page 59
182. ownload the images When H 264 1 or H 264 2 is selected for Recording format of the SD memory card ssssssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn ne 38 8 About the network security ccccceececeeeeeeeeeeeeeeeeeeeeeseeeneeeeseneeneeeseneees 40 8 1 Equipped security functions sis sciisecisscnctscevessecencacttencenesstassectencuteccssecctoseesascusasesvasessverss gt 40 9 Display the setup menu from a PC nassssnasnssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn 41 9 1 How to display the setup Menu cccccceeeeeeeeeeeeeeeee nena ene eeeeeeneeeeeeeeeeaeeseeneaeeeeaeseeeeeees 41 9 2 How to operate the setup Menu seeeseeeeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeees 43 9 3 About the setup menu Window ccccceceeeeeeeeeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeneeeeeeeeeeeeeeseeeseeeeeeeoes 45 10 Configure the basic settings of the camera Basic cceeeeee 47 10 1 Configure the basic settings Basic sssecccccssssssssseeeeeeeeeeeeeeeeeseesececeeeeeeeeeeensenss 47 10 2 Configure the settings relating to the SD memory card SD memory card WV SW559 WV SP509 WV SF549 WV SF 539 anssssnnnnnsnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn 51 10 3 Access copy images saved on the SD memory card onto the PC SD memory card images WV SW559 WV SP509 WV SF549 WV SF539 ccccceceeeeeeeeeeeeeeeeeeeeeeeeeee
183. ping ccccceeeeeeeeeeseeeeeeeeeeees 125 15 2 Configure the picture in picture settings PiP 2 c seeeeeeeeeeeeeeeeeeeeeeeeeeees 126 16 Configure the settings relating to the authentication User BOWING aceon cacti A ceed Seance cone dv E E 131 16 1 Configure the settings relating to the user authentication User auth 131 Operating Instructions 5 Table of Contents 6 16 2 Configure the settings relating to the host authentication Host auth 132 16 3 Configure the settings relating to the priority stream System seee 133 17 Configure the settings of the servers Server s s seeeeeeeeeees 136 17 1 Configure the settings relating to the E mail server E mail cccssseeeeeeseeeeees 136 17 2 Configure the settings relating to the FTP server FTP sssssssssssssssseeeeeeeeeeeees 137 17 3 Configure the settings relating to the NTP Server NTP ccccccccssssseeeseeeeeeeeeeeees 138 18 Configuring the network settings Network sseeeeeeeeeeeeeees 141 18 1 Configure the network settings Network eeeececeeeseeeeeeeeeeeeeeeeeeeeeneeeeeeeeeeeeeeees 141 18 2 Configure the HTTPS settings sscccsnsce teas nctenedeanuneasarencetenana na seaudedanncinuniasheduateandeatcienmiens 149 18 2 1 Generation of the CRT key SSL encryption Key ccc eeeeeeeeeeeeeeeeeeeeeeeeee
184. r an IPv6 address manually e Off Manual entry of an IPv6 address will become unavailable Default Off IP address IPv6 When On is selected for Manual manual entry of the IPv6 address is required Do not enter an address already in use Note When connecting to the manually configured IPv6 address beyond the router use an IPv6 compatible router and turn on the automatic IPv6 address assignment function In this case it is necessary to Operating Instructions 143 18 Configuring the network settings Network configure IPv6 address including prefix information provided from the IPv6 compatible router Refer to the manuals provided with the router for further information DHCPv6 Select On or Off to determine whether or not to use the IPv6 DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer to the network administrator for further information about the settings of the server Default Off Primary DNS server address Secondary DNS server address Enter the IPv6 address of the DNS server Refer to the network administrator about the IPv6 address of the DNS server Common 144 HTTP port Assign the port numbers independently e Available port number 1 65535 e Default 80 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 6
185. rating Instructions 139 17 Configure the settings of the servers Server 20 21 23 25 42 53 67 68 69 80 110 161 162 443 995 10669 10670 Time adjustment interval Select an interval 1 24 hours in 1 hour intervals of synchronization with the NTP server Default 1h Time zone Select a time zone corresponding to the location where the camera is in use e Default GMT Greenwich Mean Time Dublin Edinburgh Lisbon London 140 Operating Instructions 18 Configuring the network settings Network 18 Configuring the network settings Network The network settings and the settings relating to DDNS Dynamic DNS and SNMP Simple Network management Protocol can be configured on the Network page The Network page has 4 tabs the Network tab the DDNS tab the SNMP tab and the FTP img trans tab 18 1 Configure the network settings Network Click the Network tab on the Network page page 41 page 43 The following information is required to configure the network settings Contact the network administrator or your Internet service provider e IP address e Subnet mask e Default gateway when using the gateway server router e HTTP port e Primary DNS address Secondary DNS address when using DNS Operating Instructions 141 18 Configuring the network settings Network Network DDNS SNMP FTP img trans Static fo g
186. re as follows User name admin Password 12345 To enhance the security change the password for the user admin page 131 If the cellular phone in use is not compatible with UTF 8 encode it is impossible to display the screen correctly When 3 mega pixel 4 3 is selected for Image capture mode images cannot be monitored on a cellular phone Select 2 mega pixel 16 9 1 3 mega pixel 16 9 or 1 3 mega pixel 4 3 for Image capture mode to monitor images It is necessary to configure the network settings of the cellular phone in advance to connect to the Internet and monitor images from the camera page 141 Operating Instructions 17 2 Monitor images on a cellular phone mobile terminal 1 Access to http IP address mobile or http Host name registered in the DDNS server mobile using a cellular phone Images from the camera will be displayed 5 Refresh O Resolution Quality ___ lt LUX A Open Close Functions Outline of functions Refresh Refreshes the camera images by pressing the dial key 5 Resolution control Changes the image capture size by pressing the dial key 0 Image in the aspect ratio of 4 3 Changes the image capture size between 320x240 default and 640x480 e Image in the aspect ratio of Changes the image capture size 16 9 between 320x180 default and 640x360 Image qua
187. rightness will return to the default brightness 64 GE brighter button Image will be brighter Cropping display Cropping setup display is only displayed when the images set in Cropping on the JPEG H 264 tab of the setup menu are displayed in the main area Within the full angle image the white outlines display what position the image was cropped from During sequence operations the cropping positions used by the sequence function are displayed in multiple white outlines the display shown in the cropping display is not updated by changes to the position of the sequence or images AUX buttons These buttons will be displayed only when Terminal 3 of Alarm is set to AUX output on the setup menu page 108 Operating Instructions 11 1 Monitor images on a PC 12 e Open button The letters Open on the button will turn green and the status of AUX connector will be open Close button The letters Close on the button will turn green and the status of the AUX connector will be closed Rec on SD button This button will be displayed only when Manual is selected for Save trigger on the setup menu gt page 54 Click this button to manually record images on the SD memory card Refer to page 25 for descriptions of how to manually record images on the SD memory card Log button List button will become available only when On is selected for Save
188. rk tab of the Network page must be configured gt page 141 e Confirm that the destination IP addresses are registered correctly When a registered destination does not exist notification may be delayed Operating Instructions 121 14 Configure the setting relating to the image recognition Advanced func 14 Configure the setting relating to the image recognition Advanced func The setting relating to the XML notification and the face detection can be configure on the Advanced func page The Advanced func page has 2 tabs the XML notification tab and the Face detection tab 14 1 Configure the settings relating to the XML notification XML notification Click the XML notification tab on the Advanced func page The settings relating to the XML notification can be configured in this section The XML notification notifies the server of face detection information in XML format XML notification Face detection XML notification Face data Face data iterval Face data estination 2 l Face data Notification interval Jestination set Jestination 1 XML notification XML notification Select On or Off to determine whether or not to notify face detection information using XML Default Off Notification data Select the type of data notification One of the selections must be set 122 Operating Instructions 14 Configure the setting relating to the im
189. rn to normal operations after an alarm occurs by clicking the alarm occurrence indication button on the Live page When Live Alarm trigger 1 Alarm trigger 2 or Alarm trigger 3 is selected the maximum frame rate for H 264 2 is 15fps To enable a maximum frame rate of 30fps select Off or Alarm trigger 4 When Alarm trigger 2 is selected the Frame rate of Picture in picture setting becomes Main 15fps Sub 15fps e When Alarm trigger 3 is selected the Display type of Picture in picture setting becomes Main Full image Sub Cropped image When Alarm trigger 4 is selected the image displayed in the sub image is updated each time an alarm occurs When displayed images in the sub image for Alarm trigger 4 use the same image capture size as the images to be transmitted to the FTP server images to be attached to the alarm E mail or images to be saved to the SD memory card the image displayed in the sub image may be an image of an earlier time than the image displayed for the main image Cropping area setting Configure the cropping area for the screen set for the cropping image in Display type Only 1 area can be configured Drag the mouse over an image to specify an area The specified area is configured as a cropping area and a red outline is displayed Click the Set button at the very bottom of the screen to fix the area
190. rror An error relating to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server error Failed to resolve the DDNS server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Connection error No response from the DDNS server The DDNS server may be down Ask the network administrator Same host name has registered The same host name has already been registered in the DDNS server Check if the DDNS Update settings are configured correctly Internal error Undefined error An error occurred in the DDNS function Check if the DDNS Update settings are configured correctly 186 Operating Instructions 21 About the displayed system log Error indications relating to NTP Category Indication Description Connection error No response from the NTP server e The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The NTP server may be down Ask the network administrator Internal error Undefined error e An error occurred in the NTP function Check if the NTP settings are configured correctly Synchronizing with N
191. ry card in which images are saved will be displayed gt page 59 Operating Instructions 37 7 Playback of images on the SD memory card WV SW559 WV SP509 WV SF549 WV SF539 7 2 Download the images When H 264 1 or H 264 2 is selected for Recording format of the SD memory card IMPORTANT Depending on the network environment download of video data may fail To play back video data recorded on the SD memory card download the desired data and save the data on the PC It is impossible to play back video data on the Playback page For this reason follow the procedure below 1 Click the time amp date on the log list window gt page 31 Alarm log Total iz Top Prev page Next page Last Time amp date Event Jan O1 2012 01 16 47 TRM1 Jan 01 2012 01 16 11 YMD SD memory card 3893248KB 3909632KBi rem Jorg Delete J Download JE Ciose The message window will be displayed to ask if it is OK to start download 38 Operating Instructions 7 Playback of images on the SD memory card WV SW559 WV SP509 WV SF549 WV SF539 2 Select the image to be downloaded and then click the OK button Download of moving picture in the selected time range will start Proceed Image saved at the clicked time and date will be downloaded Note e When the Cancel button is clicked in the process of the download the download will be canc
192. s Is the registered E mail address correct When an E mail with the Viewnetcam com website link is not received the registered E mail address may be incorrect Visit the Viewnetcam com website http www viewnetcam com to register the correct E mail address Cannot obtain images on the SD memory card Is Allow selected for FTP access to camera on the Network tab of Network page It is necessary in advance to select Allow for FTP access to camera on the Network tab of the Network page 147 Is the entered password correct Restart the web browser and enter the password again 59 Access to the SD memory card may be failed Restart the web browser and retry to obtain images 192 Operating Instructions 22 Troubleshooting Symptom Cause solution Reference pages No image is displayed Is the viewer software installed on the PC Install the viewer software on a PC 3 Is the version of DirectX 9 0c or later Check the version of DirectX as follows 1 Select Run from the start menu of Windows 2 Enter dxdiag in the displayed dialog box and click the OK button If the version of DirectX is older than 9 0c upgrade it Is the cellular phone in use support the 320x240 or 640x480 resolution Or is the image data size too big to display images on the cellular phone Refer to the manuals provided wi
193. s 59 10 4 Configure the settings relating to the logs Log WV SW559 WV SP509 WV SF549 WV SF539 eeann enaena nai an aaea eana aaa Taa Saa aS aAa E Aaa aE ARA aE Ea 68 Operating Instructions Table of Contents 10 4 1 How the logs and images are saved depending on the settings for Alarm 70 10 4 2 How the logs and images are saved depending on the settings for Manual Schedule crass astassacconitencadatcadeattaactshcenscvessscasaseisaaasauasactseaan deabenaatalacncatencebhacessieusastssasaiee 71 10 4 3 How the logs and images are saved depending on the settings for FTP error 73 11 Configure the settings relating to images and audio Image Audio Beene ee Se eee E eee heer eee ee teen h er ere raat rere cree ee 74 11 1 Configure the settings relating to the image capture mode JPEG H 264 74 11 2 Configure the settings relating to JPEG images JPEG H 264 ssssssesseeeeeeeeeees 75 11 3 Configure the settings relating to H 264 images JPEG H 264 cssssseeseeeeeeeeeees 77 11 4 Configure the settings relating to image adjust focus back focus extra optical zoom privacy zone VIQS and lens distortion compensation Image quality 83 11 4 1 Configure the settings relating to image quality Image adjust setup menu 84 11 4 2 Set MASK arSant rana io ada aa EEEE AA Aa EEA ANE E diania enap E TR 90 11 5 Configure the focus
194. s of the wizard The registration window for Viewnetcam com will be displayed in a newly opened window When the registration window is not displayed check that the PC is being connected to the Internet and click the reload button of the browser Network FTP img trans DDNS Camera URL nt Link 3 Register the information for Viewnetcam com by following the instructions of the wizard When the message The new camera is successfully registered to Viewnetcam com is displayed close the registration window The URL set at the time of registration can be used for camera access However this URL is unavailable when accessing the camera from the PC connected to the same network LAN Network FTP img trans DDNS Viewnetcam com ita eek When the registration for the Viewnetcam com service is completed the URL of the camera registered for Personal Camera URL It may take up to about 30 minutes until the URL of the registered camera is validated To cancel the enrollment in the Viewnetcam com service access the Viewnetcam com website http www viewnetcam com later Operating Instructions 169 18 Configuring the network settings Network e When Expired is displayed in the URL of Viewnetcam com in the viewnetcam settings page or the status page restart the camera after registering the Viewnetcam com service After restarting the cam
195. sate back light by setting mask areas on brighter parts of images e On Mask areas will be set automatically e Off Mask areas will not be set automatically It is necessary to set them manually Default Off Mask area When Off is selected for Super Dynamic SD and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Refer to page 90 for information on how to set the mask area Light control mode Select the light control mode from the following Outdoor scene Depending on the brightness level illuminance the iris will automatically be controlled together with the shutter speed adjustment to control light When shooting a bright subject such as outdoor etc select this parameter Be aware that flicker may occur when a subject is under fluorescent lighting Indoor scene 50 Hz Indoor scene 60 Hz The shutter speed will automatically be adjusted to prevent flicker caused by fluorescent light Select 50 Hz or 60 Hz corresponding to the location where the camera is in use e ELC CSP508 gt The shutter speed is used to control the light e Fix shutter The selected value will be set as the fixed shutter speed 1 30 Fix 3 100 Fix 3 120 Fix 2 100 Fix 2 120 Fix 1 100 Fix 1 120 Fix 1 250 Fix 1 500 Fix 1 1000 Fix 1 2000 Fix 1 4000 Fix 1 10000 Fix e Default Outdoor scene Note e When a faster shutter speed is selected up to 1 10000 it is poss
196. sed Set Extra optical zoom to x1 0 Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 12 Configure the settings relating to audio Audio WV SW559 WV SP509 WV SF549 WV SF539 Click the Audio tab on the Image Audio page page 41 page 43 The settings relating to audio can be configured on this page Note e Images and audio will not be synchronized Therefore images and audio may not always match e Audio may be interrupted depending on the network environment JPEG H 264 Image quality Audio bit rate Jt volume Camera to PC Audio output volume PC to Camera Audio output interval PC to Camera Audio output port PC to Camera 4004 1024 50000 1 Level 1 only 2 Level 2orhigher 3 All users Audio transmission reception Select the communication mode used for audio data transmission reception between the camera and the PC from the following Off Does not receive transmit audio between the camera and the PC Therefore the settings and controls relating to audio will be invalidated Mic input The PC receives audio data from the camera Audio can be heard with images on the PC Images and audio will not be synchronized Audio output Audio data from the PC will be transmitted to the camera Audio can be heard from the speaker connected to the camera Interactive Half duplex Both reception and transmission are available However audio data can
197. server certification has already expired Expired 154 Operating Instructions 18 Configuring the network settings Network e When the Confirm button is clicked the registered information of the installed server certificate will be displayed in the CA Certificate Confirm dialog box Only Organizational Unit will be displayed with an asterisk CA Certificate Confirm 2048bit 2011 01 01 12 00 00 Close e When the Delete button is clicked the installed server certificate will be deleted e When HTTPS is selected for Connection it is impossible to delete the server certificate To change or update the server certificate perform step 1 and 2 IMPORTANT e Before deleting the valid server certificate security certificate confirm that there is a backup file on the PC or another media The backup file will be required when installing the server certificate again e When the server certificate has expired the HTTPS function will become unavailable When the camera is restarted the connection protocol will be changed to HTTP Update the server certificate before it expires e The expiration date of the server certificate can be checked by double clicking the server certification file issued by CA 18 2 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protocol used to access the camera HTTP Only th
198. setting Focus setup menu WV SW559 WV SW558 WV SF549 WV SF548 WV SFS39 WV SF 538 scccncsnsscnsensscceictveressvenansncnsssnasaceencsierscnesraaeauastenaucneesdencs 94 11 6 Configure the back focus setting Back focus setup menu WV SP509 WV SP 508 asisulenincinavantisedssnadndbeusiiamadieusncaunaetekakteseunidacustbcniselusnuaniseuseusandeniniuassidsiniesaniinauake 95 11 7 Adjust the angular field of view using the extra optical zoom function 06 96 11 8 Configure the settings relating to the privacy zone Privacy zone setup a E E T E E A E E nahn gauabinsennwelapadiuandaueueadeeadeiiteishinneaus 97 11 9 Configure the VIQS setting sxccecidcencdenewediiinnrasedwandasens sewmnccensaednrncinitmuissnaddedaenedneniicedininets 99 11 10 Configure the VIDS area ecsitieistscasiadecietesdanaGassenucdecenncstesnutlinnscnanicistanmlecadacannacennereansentsanns 101 11 11 Configure the settings relating to lens distortion compensation eeeeeeeeee 102 11 12 Configure the settings relating to audio Audio WV SW559 WV SP509 WV SF549 WY SP 509 sakinixdaaswivnsiacisourceshsumcseaetininacannisnssabicnsssiasisinsceauisiukuusanneianientaucdehainiandulasiuuaanieraes 103 12 Configure the multi screen settings Multi screen 008 106 13 Configure the alarm settings Alarm sccceeceeeeeeeeeeeeeeeeeeeeeeees 108 13 1 Configure the settings relating to the alarm action Alarm
199. slash the colon and the underscore _ Manual Schedule Configure the settings relating to manual saving or schedule saving of the log list Select On or Off and designate the destination folder in the same manner as for Alarm 68 Operating Instructions 10 Configure the basic settings of the camera Basic Note e When Recording format is set to H 264 1 or H 264 2 Save logs is set to On or Off depending on the setting of Save trigger e Schedule saving is available only when H 264 1 or H 264 2 is selected for Recording format FTP error Perform the settings for the FTP error log list Select On or Off and designate the destination folder in the same manner as for Alarm IMPORTANT e When Name w o time amp date is selected for File name on the FTP img trans tab on the Network page FTP error log and associated images will not be saved To save them select Name wi time amp date gt page 172 Note e When H 264 1 or H 264 2 is selected for Recording format FTP error is unavailable e When 3 mega pixel 4 3 is selected for Image capture mode FTP error is unavailable Operating Instructions 69 10 Configure the basic settings of the camera Basic 10 4 1 How the logs and images are saved depending on the settings for Alarm Log
200. ss Enter the E mail address of a sender The entered E mail address will be displayed in the From sender line of the sent E mails Available number of characters 3 128 characters e Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen 17 2 Configure the settings relating to the FTP server FTP Click the FTP tab on the Server page gt page 41 page 43 The settings relating to the FTP server used to transmit the alarm images can be configured on this page FTP server address User name Password Control port 21 1 65535 FTP mode Passive Odctive Operating Instructions 137 17 Configure the settings of the servers Server FTP server address Enter the IP address or the host name of the FTP server Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen IMPORTANT When entering the host name for FTP server address it is necessary to configure the DNS settings on the Network tab of the Network page page 141 User name Enter the user name login name to access the FTP server e Available number of characters 1 32 characters e Unavailable characters amp Password Enter the password to access the FTP server e Available number of characters 0 32 characters e Una
201. subject whose major part is a thick color When shooting blue sky or sun at sunset When shooting a subject whose luminance is too low e When AWC is selected click the Set button Red gain Adjust the red color of images When the cursor is moved in the direction the red color will become thicker When the cursor is moved in the direction the red color will be thinner Click the Reset button to reset the color to the default e Default 128 Blue gain Adjust the blue color of images When the cursor is moved in the direction the blue color will become thicker When the cursor is moved in the direction the blue color will be thinner Click the Reset button to reset the color to the default e Default 128 DNR The digital noise reduction function reduces noise automatically under the condition of low illuminance Select an effect level High or Low for the digital noise reduction e High High DNR increases afterimage e Low Low DNR reduces afterimage e Default High Chroma gain level Adjusts the chroma level color density Operating Instructions 89 11 Configure the settings relating to images and audio Image Audio When the cursor is moved in the direction the colors will become thicker When the cursor is moved in the direction the colors will be thinner Click the Reset button to reset the color to the default e Default 128
202. t 2 mega pixel 16 9 1 3 mega pixel 16 9 or 1 3 mega pixel 4 3 for Image capture mode to monitor images When 2 mega pixel 16 9 is selected for Image capture mode the maximum image capture size is 640x360 Note e It is necessary to configure the network settings of the mobile terminal in advance to connect to the Internet and monitor images from the camera page 141 Operating Instructions 19 2 Monitor images on a cellular phone mobile terminal 1 Access to http IP address cam or http Host name registered in the DDNS server cam using a mobile terminal Images from the camera will be displayed Live images area Displays images from the camera Operation buttons area When functions are selected in the function selection area buttons to operate those functions are displayed Function selection area When functions that can be operated are selected operation buttons are displayed in the operation buttons area 20 Operating Instructions 2 Monitor images on a cellular phone mobile terminal 2 Click the button of the function that you want to operate f i ma Resolution control AUX control Each function is explained below Resolution control Press the button to display the buttons used to select the resolution on the screen The resolution can be changed by selecting a resolution setting from the buttons Imag
203. tab SD memory card tab Alarm Save logs SD memory card Save trigger Logs and associated images On Use Alarm input Logs Up to 5 000 logs will be kept When more than 5 000 event logs are filed the older event logs will be overwritten by the newer event logs Images Will be saved When the remaining capacity of the SD memory card becomes insufficient the older images will be overwritten by the newer images Other than Alarm input Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed the older logs will be overwritten by the newer logs In this case the oldest log is the first to be overwritten Images Will not be saved Not use Logs Up to 1 000 logs will be kept When more than 1 000 logs are filed the older logs will be overwritten by the newer logs In this case the oldest log is the first to be overwritten When the power of the camera is turned off logs will be deleted Images Will not be saved Off Use Alarm input Logs Will not be saved Images Will be saved When the remaining capacity of the SD memory card becomes insufficient the older images will be overwritten by the newer images To display images on the SD memory card it is necessary to copy them onto the PC first page 59 Other than Alarm input Logs Will not be saved Images Will not be saved Not use Logs Will not be saved Images Will
204. th the cellular phone in use for the restrictions of image data sizes No image is displayed Older images or logs are displayed When Every time visit the webpage is not selected for Check for newer versions of stored pages in the Temporary Internet Files section images sometimes may not be displayed on the Live page In this case do the following 1 Select Internet Options from Tools on the menu bar of Internet Explorer The Internet Options window will be displayed 2 When using Internet Explorer 7 0 Internet Explorer 8 0 or Internet Explorer 9 0 Click the Settings button in the Browsing history section on the General tab and then select Every time visit the webpage for Check for newer versions of stored pages in the Temporary Internet Files section on the Temporary Internet Files and History Settings window When using Internet Explorer 6 0 Click the Settings button in the Temporary Internet Files section on the General tab and then select Every visit to the page for Check for newer versions of stored pages on the Settings window Images are displayed blurry Is the focus adjusted correctly Check if the focus is adjusted correctly Installation Guide The image is not being refreshed Depending on the version of your browser there might be difficulties refreshing the picture etc Installation Guide Depending on the traffic of
205. the image data size by lowering the image quality of other areas The VIQS setting is available only for H 264 images Up to 2 VIQS areas can be set When checking the images after configuring the VIQS setting display the H 264 images on the Live page JPEG H 264 Image quality Audio Delete Delete Deletes the VIQS area Click the Set button to delete the VIQS area VIQS H 264 1 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 1 images Default Off VIQS H 264 2 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 2 images Default Off Operating Instructions 99 11 Configure the settings relating to images and audio Image Audio IMPORTANT e After the VIQS setting is set to On the VIQS area may move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the VIQS setting after changing the Image capture mode setting e After configuring the VIQS area the VIQS area may move out of alignment when Extra optical zoom is configured Make sure to check the VIQS area after configuring Extra optical zoom Note e Refer to page 101 for setting procedure of the VIQS area 100 Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 10 Configure the VIQS area
206. the network or the concentration of access to the camera there might be difficulties displaying the camera picture Request the camera picture using the web browser such as by pressing the F5 key etc Operating Instructions 193 22 Troubleshooting Symptom Cause solution Reference pages No image is displayed or too Is the brightness setting set at an appropriate level 10 dark Click the Normal button of Brightness Images are displayed washed Is the brightness setting set at an appropriate level 10 out Click the Normal button of Brightness Flicker appears on the When flicker occurs frequently select Indoor 87 screen scene for Light control mode Images cannot be saved on the SD memory card Failed to write read data on the SD memory card Is the SD memory card inserted correctly Check if the SD memory card is inserted correctly Installation Guide Is the SD memory card formatted Format the SD memory card 57 Isn t the write protect switch set to LOCK When the write protect switch is set to LOCK available size total size indication of the SD memory card to be displayed on Remaining capacity of the SD memory card tab will be KB REREREEEK BY Is KB KB displayed on Remaining capacity of the SD memory card tab Format the SD memory card 57 Is any recognition error received wh
207. the network security by encrypting the access to cameras using the HTTPS function Refer to page 149 for how to configure the HTTPS settings Operating Instructions 145 18 Configuring the network settings Network 146 CRT key generate CRT key SSL encryption key used for the HTTPS protocol is generated To generate the CRT key click the Execute button to display CRT key generate dialog box Self signed Certificate Generate The camera itself generates the security certificate used for the HTTPS protocol Self signed certificate To generate the self signed certificate click the Execute button to display the Self signed Certificate Generate dialog box Self signed Certificate Information Displays the information of the self signed certificate When the Confirm button is clicked the registered information of the self signed certificate will be displayed in the Self signed Certificate Confirm dialog box When the Delete button is clicked the generated self signed certificate will be deleted CA Certificate Generate Certificate Signing Request When using the security certificate issued by CA Certificate Authority as the security certificate used for the HTTPS protocol the CSR Certificate Signing Request will be generated To generate the CSR click the Execute button to display the CA Certificate Generate Certificate Signing Request dialog window CA Certificate CA
208. the window to display the respective setup menu When there are tabs at the top of the Setup page displayed in the frame on the right of the window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT e When there are two or more Set and Execute buttons on the page click the respective button to the edited setting item lt Example gt JPEG H 264 Image quality Audio capture mode 2 mega pixel 16 9 1920x1080 640x360 320x180 Je Initial dis Refresh interval JPEG 5fps Image capture size 1920x1080 Image quality Quality 1 Imag Quality 1 5 Normal v Qualty2 8 Quality 1 5 Normal Quality2 8 x Quality 1 5 Normal Quality2 18 set Operating Instructions 43 9 Display the setup menu from a PC When completing the setting items in field click the Set button below field The edited settings in field will not be applied unless the Set button below field is clicked In the same manner as above click the Set button below field when completing the setting items in field 44 Operating Instructions 9 Display the setup menu from a PC About the setup menu window WV SWE59 WV SW559 JPEG H 264 Image
209. ther devices such as network disk recorders unless otherwise stated Digest authentication is not supported As of December 2011 User name Enter a user name e Available number of characters 1 32 characters e Unavailable characters amp e Default None blank Password Retype password Enter a password Available number of characters 4 32 characters e Unavailable characters amp Default None blank Note e When the user name already in use is entered and the Set button is clicked the respective user information will be overwritten Access level Select the access level of the user from the following e 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavailable e 3 Live only Only displaying live images is available The camera setting configuration and camera control are unavailable e Default 3 Live only User check From the pull down menu of User check the registered user can be selected and the selected user s information can be checked The registered user will be displayed with the access level Example admin 1 To delete the registered user click the Delete button after selecting the user to be deleted 16 2 Configure the settings relating to the host authentication Host auth 132 Click the Host auth
210. ting the access to cameras on this page The HTTPS settings will be configured in the following procedure Generation of the CRT key SSL encryption key When using the self signed certificate When using the server certificate AA Y Generation of the self signed certificate Generation of CSR Certificate Signing Request Y Application for the approval by CA i Certificate Authority Issue of the server certificate Sree tote hehe eee bee eee eee Installation of the server certificate y Configuration of the connection protocol y Access to the cameras using the HTTPS protocol CA Certificate CA Certificate install Information Generation of the CRT key SSL encryption key page 150 Generation of the self signed certificate page 151 Generation of CSR Certificate Signing Request gt page 153 Installation of the server certificate gt page 154 Configuration of the connection protocol page 155 Operating Instructions 149 18 Configuring the network settings Network Note To use the server certificate you need to apply for the approval and the issue of server certificate by CA Either of the self signed certificate or the server certificate is available If both of them are installed the server certificate will be used prior to the self signed certificate 18 2 1 Generation of the CRT key SSL encryption
211. to the aspect ratio of 4 3 e Network Camera Recorder with Viewer Software Lite which supports live monitoring and recording images from multiple cameras is available For further information refer to our website http panasonic net pss security support info html 1 Click the desired Multi screen on the Live page Images from the registered cameras will be displayed on a selected multi screen screen can be split up to 16 areas The following are instructions when displaying on a 4 split screen WV SW559 To show 1 camera screen click the Live button You can also click 1 below Multi screen or Back to display the camera s Live page Click the Multi screen button to display images from cameras in a multi screen of 4 to 16 screens Click a camera title Live images from the camera corresponding to the clicked camera title will be displayed on the Live page of the newly opened window 16 Operating Instructions 2 Monitor images on a cellular phone mobile terminal 2 Monitor images on a cellular phone mobile terminal 2 1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images JPEG only from the camera on the screen of the cellular phone IMPORTANT Note When the authentication window is displayed enter the user name and password The default user name and password a
212. ton to open the Security Setting window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certificate Generate Certificate Signing Request dialog box will be displayed Generate Certificate Common Name Country State Locality 204 8hbit moditied 2011 01 01 12 00 00 te DE De _ ook JE cancel j 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name 2 characters Country code State Enter the state name 128 characters Locality Enter the locality name 128 characters Organization Enter the organization name 64 characters Organizational Enter the unit name of the organization 64 characters Unit Operating Instructions 153 18 Configuring the network settings Network Item Description Available number of characters CRT key Displays the key size and generation time amp date of the current key Z e PN D e To use the server certificate follow the requests from the CA about the information to be entered e The available characters for Common Name State Locality Organization Organizational Unit are 0 9 A Z a
213. trigger 1 Images are combined according to Picture in picture setting only when an alarm occurs Alarm trigger 2 In normal operations images are combined according to Picture in picture setting When an alarm occurs the main image and sub image are switched Alarm trigger 3 In normal operations images are combined according to Picture in picture setting When an alarm occurs the frame rate is changed When Main 15fps Sub 15fps is selected in Frame rate the frame rate changes to Main 30fps Sub 1fps When Main 30fps Sub 1fps is selected in Frame rate the frame rate changes to Main 15fps Sub 15fps Alarm trigger 4 Images are not combined under normal operations When an alarm occurs a still image of the entire screen is combined e Default Off Operating Instructions 127 15 Configure the settings related to advanced view Advanced view Note e When the picture in picture function is used combined JPEG and H 264 images with the following image capture sizes are transmitted When 2 mega pixel 16 9 is selected for Image capture mode 1920x1080 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 When 1 3 mega pixel 4 3 is selected for Image capture mode 1280x960 When Alarm trigger 1 Alarm trigger 2 Alarm trigger 3 or Alarm trigger 4 is selected you can retu
214. tructions 177 19 Configure the settings relating to the schedules Schedule Up to 5 schedules can be set Schedule Schedules Schedule mode Time range Schedule mode Time range Schedule mode Time range Schedule mode Time range dule mode Time range 6 00 1 Select an action to be assigned to the schedule from Schedule mode Off is selected at the default e Off No action will be taken for the respective schedule e Alarm permission Alarm input terminal alarm will be received during the period of the schedule e VMD permission The video motion detection VMD function will be active during the period of the schedule 178 Operating Instructions 2 3 4 19 Configure the settings relating to the schedules Schedule e Access permission Users whose access level is set to 2 and 3 on the User auth tab page 131 can access the camera only in the period of schedule e H 264 recording CSF539 The SD recording will be performed at the designated time in the schedule Note Select On for User auth on the User auth tab of User mng page page 131 and Off for Host auth on the Host auth page page 132 to validate Access permission e When selecting H 264 recording select H 264 1 or H 264 2 for Recording format on the SD memory card tab and select Schedule for Save trigger gt page 51 Select
215. tted to an FTP server The file name will be as follows File name Entered file name Time and date year month day hour minute second Serial number Available number of characters 1 32 characters e Unavailable characters amp lt gt Post alarm e Transmission interval Select the transmission interval for the alarm image transmission to the FTP server from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps e Default 1fps e Number of images Select the number of images to be transmitted from the following 1pic 2pics 3pics 4pics 5pics 6pics 7pics 8pics 9pics 10pics 20pics 30pics 50pics 100pics 200pics 300pics 500pics 1000pics 2000pics 3000pics e Default 100pics e Recording duration Approximate time to be taken to save the set Number of images with the set Transmission interval will be displayed Operating Instructions 13 Configure the alarm settings Alarm Image capture size Select the capture size of images to be transmitted to the FTP server images to be attached to the alarm E mail or images to be saved to the SD memory card When 2 mega pixel 16 9 is selected for Image capture mode CSws59 gt CSF539 gt 1920x1080 640x360 320x180 CSF538 gt 640x360 320x180 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360 320x180 When 1 3 mega pixel 4 3 is selected for Image capture mode
216. tting is unavailable Day amp Night IR Select switching between the color mode and the black amp white mode from the following e Off The color mode is selected On The black amp white mode is selected e Auto1 Normal The camera automatically switches between the color mode and the black amp white mode in accordance with picture brightness luminance The black amp white mode will automatically be selected when the lighting condition becomes darker while the color mode will automatically be selected when it becomes brighter e Auto2 IR Light Suitable when using near infrared light source at night Default Auto1 Normal Note The operating sound might be heard when changing to black and white mode however it does not indicate any malfunction Day amp Night electrical Select switching between the color mode and the black amp white mode from the following e Off The color mode is selected Auto Switches from color to black and white images when the ambient brightness illuminance of the camera is approx 1 0 Ix or less It takes time to switch between modes Default Off Level Select the threshold illuminance level brightness to switch between the color mode and the black amp white mode The descriptions about the following threshold illuminance levels are given when Off is selected for Super Dynamic SD 88 Operating Instructions 11 Configure the settings relating t
217. ture mode a predetermined area is transmitted as a sub image according to each setting Main image Sub image Operating Instructions 15 1 Monitor images on a PC 1 5 Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi screen Images from 4 cameras up to 16 cameras can be displayed simultaneously To display images on a multi screen it is necessary to register cameras in advance 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered page 106 IMPORTANT e When displaying images on a 16 screen panning tilting and zooming operations become unavailable for images from cameras with Pan Tilt Zoom functions e When displaying images on a 4 screen panning tilting and zooming operations become available only for images from cameras with Pan Tilt Zoom functions Refer to the Readme file on the provided CD ROM for further information about the compatible cameras and their versions Or refer to our website http panasonic net pss security support info html Only JPEG images can be displayed on a multi screen Audio will not be heard e When the power is turned off or the LAN cable is disconnected while displaying images displaying images on a multi screen from the Live page will become unavailable e When displaying the image on a multi screen and 16 9 is selected for the aspect ratio the image will be displayed altered vertically
218. tus Select On or Off to determine whether or not to perform video motion detection e On Performs video motion detection e Off Does not perform video motion detection e Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current value 1 10 will be displayed on the right of the slider Operating Instructions 115 13 Configure the alarm settings Alarm e Default 1 Detection sensitivity Adjust the sensitivity of motion detection in the VMD area using the slider The settings can be configured for each area individually The larger the value is set the higher the sensitivity level becomes The current value 1 low 15 high will be displayed below the slider Default 8 Delete button Click the Delete button corresponding to the area to be deleted The outline of the selected area will be deleted Light detection control Select On or Off to determine whether or not to suspend video motion detection affected by brightness change such by a dimming level control Default Off IMPORTANT e Light detection control may not work when brightness change is too small e When On is selected for Light detection control the video motion detection may not be performed even when detecting a subject moving over the whole screen Area No notification
219. ty setting of JPEG gt page 75 may sometimes solve this problem e Depending on the cellular phone in use or its contract plan it may be impossible to access 1 IP address is the global WAN IP address of the router that can be accessed via the Internet 2 When User auth is set to On page 131 only users with the access level of 1 Administrator or 2 Camera control will be displayed 2 2 Monitor images on a mobile terminal It is possible to connect to the camera using a mobile terminal via the Internet and monitor images MJPEG only from the camera on the screen of the mobile terminal It is also possible to refresh images to display the latest image The compatible mobile terminals are shown as follows As of April 2012 iPad iPhone iPod touch iOS 4 2 1 or later Android mobile terminals Only JPEG images can be viewed from standard Android mobile terminal browsers For further information about compatible devices refer to our website http panasonic net pss security support info html IMPORTANT When the authentication window is displayed enter the user name and password The default user name and password are as follows User name admin Password 12345 To enhance the security change the password for the user admin gt page 131 e When 3 mega pixel 4 3 is selected for Image capture mode images cannot be monitored on a mobile terminal Selec
220. utton The log list will be displayed in a newly opened window log list window Alarm log Total We Top Prev page Ne ge Last Time amp date Event Jan 01 2012 01 05 55 TRM1 Jan 01 2012 01 04 05 VMD SD memory card 390801 0KB 3909632kKBi rem Jorg Number of the listed logs IMPORTANT e Only a single user can operate the log list window Other users cannot access the log list window Note e When Not use is selected for SD memory card the Manual Schedule log list and the FTP trans error log list will not be displayed e When H 264 1 or H 264 2 is selected for Recording format of the SD memory card the FTP trans error log list will not be displayed 3 Click the desired log type listed below Log to display the log list The log list of the selected log type will be displayed 32 Operating Instructions 6 Display the log list WV SW559 WV SP509 WV SF549 WV SF539 Note e When any images are saved on the SD memory card the image can be displayed by clicking Time and Date when JPEG is selected for Recording format of the setup menu page 51 About the log list window Number of the listed logs Total number of the logs of the selected log type and a number of the log being displayed on the top of the log list will be displayed Note e Enter the desired log number and press the
221. vailable characters amp Control port Enter a control port number to be used for the FTP server e Available port number 1 65535 e Default 21 The following port numbers are unavailable since they are already in use 20 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 FTP mode Select Passive or Active for the FTP mode Normally select Passive When it is impossible to connect after select Passive try to connect after selecting Active Default Passive 17 3 Configure the settings relating to the NTP server NTP 138 Click the NTP tab on the Server page page 41 page 43 The settings relating to the NTP server such as the NTP server address port number etc can be configured on this page Operating Instructions 17 Configure the settings of the servers Server IMPORTANT Use an NTP server when the more accurate time amp date setting is required for the system operation NTP Time adjustment Manual O Synchronization with NTP server NTP server address setting NTP port 23 1 88535 Time zone GMT Greenwich Mean Time Dublin Edinburgh Lisbon London j Time adjustment Select the time adjustment method from the following Time adjusted by the selected method will be used as the standard time of the camera e Manual Time set on the Basic tab on the Basic page will be used as the standard time of the ca
222. will differ according to photographic subject to be saved Note e All values are approximate Image capture size 2048x1536 Capacity of SD Image quality memory card 0 Super fine 1 Fine 2 3 4 64 GB 44 800 57 600 70 400 83 200 96 000 32 GB 22 400 28 800 35 200 41 600 48 000 16 GB 11 200 14 400 17 600 20 800 24 000 8 GB 5 600 7 200 8 800 10 400 12 000 4 GB 2 800 3 600 4 400 5 200 6 000 2 GB 1 400 1 800 2 200 2 600 3 000 1 GB 700 900 1 100 1 300 1 500 Capacity of SD image quality memory gard 5 Normal 6 7 8 9 Low 64 GB 121 600 166 400 192 000 217 600 243 200 32 GB 60 800 83 200 96 000 108 800 121 600 16 GB 30 400 41 600 48 000 54 400 60 800 8 GB 15 200 20 800 24 000 27 200 30 400 4 GB 7 600 10 400 12 000 13 600 15 200 2 GB 3 800 5 200 6 000 6 800 7 600 1GB 1 900 2 600 3 000 3 400 3 800 60 Operating Instructions 10 Configure the basic settings of the camera Basic Image capture size 1920x1080 Capacity of SD image quality memory card 0 Super fine 1 Fine 2 3 4 64 GB 89 600 115 200 147 200 160 000 192 000 32 GB 44 800 57 600 73 600 80 000 96 000 16 GB 22 400 28 800 36 800 40 000 48 000 8 GB 11 200 14 400 18 400 20 000 24 000 4 GB 5 600 7 200 9 200 10 000 12 000 2 GB 2 800 3 600 4 600 5 000 6 000 1 GB 1 400 1 800 2 300 2 500 3 000 Capacity of SD image quality memor
223. xel 16 9 is selected for Image capture mode e The button 1280x720 is displayed only when 1 3 mega pixel 16 9 is selected for Image capture mode e The button 1920x1080 is displayed only when 2 mega pixel 16 9 is selected for Image capture mode e When 2048x1536 1920x1080 1280x960 or 1280x720 is selected for the image capture size it may become smaller than the actual size depending on the window size of the web browser Image quality buttons These buttons will be displayed only when a JPEG image is displayed 1 button Images in the main area will be displayed in accordance with the setting for Quality1 of Image quality setting page 75 2 button Images in the main area will be displayed in accordance with the setting for Quality2 of Image quality setting page 75 Zoom buttons Images will be zoomed in on with the electronic zoom by the viewer software Network Camera View 4s x1 button The letter x1 will turn green and images in the main area will be displayed at x1 X2 button The letter x2 will turn green and images in the main area will be displayed at x2 x4 button The letter x4 will turn green and images in the main area will be displayed at x4 Brightness buttons The brightness is adjustable from 0 to 255 GE darker button The displayed image will be darker button The adjusted b
224. y card 5 Normal 6 7 8 9 Low 64 GB 268 800 345 600 416 000 448 000 480 000 32 GB 134 400 172 800 208 000 224 000 240 000 16 GB 67 200 86 400 104 000 112 000 120 000 8 GB 33 600 43 200 52 000 56 000 60 000 4 GB 16 800 21 600 26 000 28 000 30 000 2 GB 8 400 10 800 13 000 14 000 15 000 1GB 4 200 5 400 6 500 7 000 7 500 Operating Instructions 61 10 Configure the basic settings of the camera Basic Image capture size 1280x960 Capacity of SD image quality memory card 0 Super fine 1 Fine 2 3 4 64 GB 128 000 160 000 192 000 224 000 256 000 32 GB 64 000 80 000 96 000 112 000 128 000 16 GB 32 000 40 000 48 000 56 000 64 000 8 GB 16 000 20 000 24 000 28 000 32 000 4 GB 8 000 10 000 12 000 14 000 16 000 2 GB 4 000 5 000 6 000 7 000 8 000 1GB 2 000 2 500 3 000 3 500 4 000 Capacity of SD image quality memory card 5 Normal 6 7 8 9 Low 64 GB 320 000 448 000 512 000 576 000 640 000 32 GB 160 000 224 000 256 000 288 000 320 000 16 GB 80 000 112 000 128 000 144 000 160 000 8 GB 40 000 56 000 64 000 72 000 80 000 4 GB 20 000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 1GB 5 000 7 000 8 000 9 000 10 000 62 Operating Instructions 10 Configure the basic settings of the camera Basic Image capture size 1280x720 Capacity of SD image qu
225. z and the following marks _ 3 Click the OK button after entering the items The Save As dialog box will be displayed 4 Enter a file name for the CSR in the Save As dialog box to save on the PC The saved CSR file will be applied to the CA IMPORTANT The server certificate will be issued for the set of the generated CSR and CRT key If the CRT key is re generated or updated after applying to the CA the issued server certificate will be invalidated Note This camera generates the CSR file in the PEM format 18 2 4 Installation of the server certificate IMPORTANT e Ifthe CSR file is not generated it is impossible to install the server certificate security certificate For the installation the server certificate issued by CA is required 1 Click the Browse button of CA Certificate CA Certificate install The Open dialog box will be displayed 2 Select the server certification file and click the Open button Then click the Execute button The server certification will be installed Note e The host name registered in the installed server certificate will be displayed on CA Certificate Information Depending on the status of the server certificate the following are displayed Indication Description Invalid The server certification is not installed Common name of the server certificate The server certificate has already been installed and validated The

User Manual: Panasonic i-Pro WV-SF538

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