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1. So o PC presentation shown in Normal correct ratio mode 119 TANDBERG 550 MXP Ist Qtr 2nd Qtr 3rd Qtr 4th Qtr PC Presentation shown in Wide stretched mode 120 Administrator Settings 5 1 9 Software Options The system requires a valid option key to activate MultiSite and or Presenter functionality In order to activate additional bandwidth you need to enter a bandwidth key A restart of the system is required after entering a new option and or bandwidth keys If the key is invalid the original key will be used The following options are available No option Presenter MultiSite Presenter Bandwidth options EODH 121 TANDBERG 550 MXP 5 1 10 Date and Time Settings NTP IP This is the NTP time server address from which the system can get updated time information See IP Services for more details Auto The NTP IP will be provided by the DHCP server Manual The NTP IP address is set manually IP Address The IP Address for obtaining the date and time information Time Zone Select the correct time zone for the location of your system Date Format Choose between DD MM YY MM DD YY or YY MM DD as the desired date format Time Format Select 12h or 24h time format Daylight Savings On Moves the time 1 hour ahead Off Moves the time 1 hour back 122 Administrator Settings 5 2 Menu Settings Menu Settings Input Editor Language off Number Key Mode Manual Menu Ti
2. Enable Option Enter the option key in the Key field and press Enable Option The system will validate the key and if valid a restart would be requested for the new option to take effect Software Upgrade Enter the release key in the Key field and press Install Software You will be presented with a new page where you select the software package file to upload Install Software Figure 1 Trusted sites 3 Enter the Release key in the Release Key field and press the Install Software button 261 TANDBERG 550 MXP A new page will now be displayed yj TANDBERG Management Microsoft Internet Explorer provided by TANDBERG loj x File Edit Weu Favorites Tools Help ay GE s EA x B A 2 Search Se Favorites Set a rel amp 33 Address E hitp 10 0 4 6 EISE Overview M Phonebook System status a System configuration lt lt Endpoint configuration IP ISDHH 320 network BRI H 323 SIP wireless lan SNMP Dataport Network profiles Misc Upgrade Far end upgrade Software Upgrade Software Upload Select Software File Press Browse to select the software upgrade file and press Install to proceed with the software upload System parameters will automatically be saved Select the software file Lenz oo Browse Press Cancel to abort now and go back to upgrade page To see a detailed progress indication connect through telnet before press
3. Administrator Settings 5 4 5 Default Call Settings Default Call Settings are connected with Call Settings in the call menu If you leave Call Settings unchanged when making a call the system will use the Default Call Settings in the call In addition to the Call Settings Call Type Net Bandwidth and Restrict 56k you also find settings for H 320 Auto bandwidth and H 323 Auto bandwidth in Default Call Settings Call Type Call Type can be set to Video Call Telephone Call If either the Call Type is set to Telephone Call or the Place Telephone Call icon is selected when making a call the call will be set up as a telephone call In all other cases the call will be set up as a video call Some network configurations may cause the setup of a video call to fail The call will then be set up as a telephone call instead if Fallback to Telephony is enabled For MultiSite calls Call Type enables you to specify both telephone calls and video calls in the same conference Network The Network alternatives are Auto ISDN H 323 SIP If Auto is selected the system will select the right network depending on the entered number If an IP address e g 10 12 34 56 is entered H 323 is selected If the first digits in the number match those set in H 323 Prefix H 323 is selected In other cases ISDN H 320 is selected ISDN indicates I SDN BRI If a gatekeeper is present it is possible to place IP calls using
4. Release Chair Assign Floor To Participant Release Floor From Participant Disconnect Participant 76 Administrator Settings Terminate Meeting Using an external MCU with limited Chair Control Support you may have the following services With an external MCU that does not support H 243 you have the following services Request Release Floor Terminal Names The MultiSite option is not available on the TANDBERG 550 MXP TANDBERG 770 MXP and TANDBERG 1000 MXP 77 TANDBERG 550 MXP 3 12 1 Request Floor and Release Floor When requesting floor your video will be broadcasted in full screen to all other participants in the conference Request Floor is useful when you want to speak or display something in front of all participants Release Floor when you are done and make the floor available for other participants in the conference An indicator appears when you have floor and disappears when you release floor see floor indicator in On screen Indicators How to use Request and Release Floor Open the Menu by pressing OK Choose Conference Services and press OK Choose Request Floor and press OK A Floor indicator will appear when you have floor When done press the same button again which now means Release Floor The Floor indicator disappears PONS 78 Administrator Settings 3 12 2 Conference Layout Only supported by TANDBERG MultiSite With a TANDBERG MultiSite you can choose between the layouts
5. 3 x 50W continuous average Center Output Power load specified by DNAM Center Speakers 2x 50W continuous average Stereo Output Power load specified by TANDBERG Loudspeaker Stereo Kit Full dynamic range for audio high fidelity range Digital Signal Processing and Filtering on all channels for best audio detail clarity Digital Crossover Filtering on center channels In out Audio In S PDIF stereo or Analog mono using the same connector Differential In female XLR pinout 1 GND 2 Signal 3 Signal Loop Out line out directly from the input always analog even with S PDIF in Stereo Out male XLR common GND configuration Fuse 2A 250V Slow 5 x 20mm Littelfuse type 215002 216 Peripheral Equipment Age Backside of DNAM ite H el A St Dim ug Power Inlet Fuse Additional Outputs Stereo Differential Input Power indication light diode green 217 TANDBERG 550 MXP The DNAM Loudspeaker Cabinet Center Speakers 3 way Center Speaker system Frequency range 50Hz 20kHz 2 x 130mm low and midrange loudspeakers 8 ohms nominal high quality 1 x 25mm dome tweeter 6 ohms nominal high quality Crossover filtered audio signals received from DNAM amplifier Long time max power 90 Wait on all loudspeakers Enclosed MDF speaker cabinet Integrated Stereo Speakers 2 15W Stereo Speakers high quality Frequency range 100Hz 20kHz Enclosed MDF
6. 64kbps 56kbps 48kbps AAC LD 48kbps or 128kbps NOOR WD G 722 at 64kbps is used in H 323 IP calls only G 711 at 64kbps is used in SIP and H 323 IP calls only Dependent on a call rate above the AAC LD 128 threshold Note that this is not available on all TANDBERG systems 150 Administrator Settings 5 4 3 Max Upstream Rate kbps The Max Upstream Rate kbps defines the desired maximum transmitted call rate over H 323 networks This is to be able to limit the outgoing transmit bandwidth whilst keeping the maximum incoming receive bandwidth especially useful for home offices with different upstream transmit and downstream receive rates typically ADSL 151 TANDBERG 550 MXP 5 4 4 Video Quality The different video sources need different Video Quality Settings Main Camera VCR AUX and Split Screen have Motion as default PC Document Camera and VNC have Sharpness as default Motion Optimized for smooth motion video CIF SIF or w288p for low bandwidths 448p 400p Interlaced CIF iCIF Interlaced SIF GIE or w448p for high bandwidths Sharpness Optimized for sharp video 4CIF 4SIF SVGA XGA w720p Auto The system chooses the best of Motion or Sharpness depending on picture layout and bandwidth 5 4 4 1 Intelligent Video Management IVM It is possible to configure the picture sent from the system depending upon specific requirements and applications adding an additional level of
7. M E W Press the Menu button on the remote control to display the menu The menu contains all functions needed in order to control the system The menu contains the following items Make a Call Standby End Call Camera Control Presentation Conference Services Control Panel Close See Menu Structure for a full overview of the menu The functions of the menu are displayed as icons The currently selected icon is marked by an orange square and the name of the corresponding function is displayed on the line above see the figure above Press the OK button to activate the currently selected function The menu automatically times out after 15 seconds if not used see Menu timeout Press the Menu button to bring it back It is also possible to hide the menu manually by pressing the Cancel button on the remote control or select the Close icon in the menu Systems with no Camera Control icon available may have a Far End Control icon present when in a call and Far End Control is possible 33 TANDBERG 550 MXP 3 5 Make a Call It is easy to make a call 1 Press the green Call button on remote control and Dial number 2 Press the green Call button again to initiate the call Display the call menu by either 1 Select Make a Call from the menu or 2 Press the green Call button on the remote control The TANDBERG system can make both Video calls and Telephone calls Call Settings specifies the quality of the call
8. RFC 2429 RFC 3407 W A V E WIDE ANGLE VIEW II CAMERA 10 x zoom 1 4 CCD 15 20 tilt 95 pan 61 vertical field of view 96 total vertical field of view 77 horizontal field of view 267 total horizontal field of view 460 PAL 470 NTSC TV lines Min illumination 2 Lux F1 8 Auto or manual focus brightness white balance Far end camera control 15 near and far end camera pre sets Voice activated camera positioning NATIVE PC RESOLUTIONS XGA 1024 x 768 pixels SVGA 800 x 600 pixels VGA 640 x 480 pixels WIDE RESOLUTIONS w288p 512 x 288 pixels w448p 768 x 448 pixels receive only w576p 1024 x 576 pixels w720p 1280 x 720 pixels STILL IMAGE TRANSFER CIF SIF 4CIF H 261 Annex D 4SIF VGA SVGA XGA AUDIO STANDARDS G 711 G 722 G 722 1 G 728 64 bit MPEG4 AAC LD AUDIO FEATURES CD Quality 20KHz Mono Acoustic echo canceller Audio mixer Automatic Gain Control AGC Automatic Noise Reduction Audio level meters VCR ducking Packet loss management Active lip synchronization GSM Blackberry interference audio feature AUDIO INPUTS 2 INPUTS 1 x microphone 24V phantom powered XLR connector 1 x RCA Phono Line Level Auxiliary VCR AUDIO OUTPUT 1 OUTPUT 1 x RCA Phono Line Level Monitor FRAME RATES 15 frames per second 56 128 kbps 30 frames per second 168 768 kbps NETWORK FEATURES Auto H 320 H 323 dialing SIP Downspeeding Programmable network profiles Intelligent
9. Secure Conference provides embedded encryption for both Point to Point and MultiSite call and ensures both privacy and security The system is delivered with integrated Expressway firewall traversal technology When used ee with a TANDBERG Border Controller it enables Secure and seamless traversal of ANY firewall No missing features when traversing the firewall works with H 264 MPEG4 audio encryption H 460 18 and H 460 19 ITU Standardized firewall traversal support Outside systems such as home offices to be part of the enterprise dial plan Dialing to systems by numbers or URI e g user company com NEW Highest level of embedded encryption as well as IEEE 802 1x and H 235 authentication for security Presentations The Natural Presenter Package NPP makes it possible to include PC presentations in videoconferences and comprises Digital Clarity which transmits exceptionally high quality native resolution video Introduction PC SoftPresenter which shows PC images via a LAN connection supporting XGA resolution Auto Layout to automatically choose the best layout for the call Users can display video and presentations in the best layout based on the situation Supported screen layouts are Picture in Picture PiP Picture outside Picture PoP Side by Side User interfaces A web interface to the codec provides System management diagnostics and software uploads Text chat closed caption
10. T1000 MXP T2000 MXP T3000 MXP Profile Tandberg Codec 3000 MXP Tandberg Tactical MXP Edge 75 85 95 MXP viii User Manual Contact us If you have any questions comments or suggestions please see the Online Support section at www tandberg net It is also possible to send a fax or mail to the attention of Product and Sales Support TANDBERG P O Box 92 1325 Lysaker Norway Tel 47 67 125 125 Fax 47 67 125 234 TANDBERG 550 MXP Table of Contents ee ee TEE 1 USR 4 1 2 Ener EE 6 2 I ASTAN ALON TEEN 8 2 1 Unpacking and Mounting 0 cccccecceeceeeeeseaeeeeneeceeeecaaeseeaaeseeeeeceaeeeseaaeseeeeeseaeessaeeseaeeeeeeeeeas 9 2 2 Connecting er LTE 10 2 3 Monitor Configuration sessar sanaaa arada eataa iaraa aeaa aaaea Eaa 13 2 4 System heelt UI le TEE 14 SB General WSC iisss caciesacecashncedcdancaaeciistaciv dante cataiiteedcuahtnacledanta catabtecdcdstia chidenladechantaccdaibitacteadlaccdl 17 3 1 The Welcome Screen eeng det ee g egeg eg ee dieonsenssedenenstevancadievinded ea vxdaaadevundeasatacbbacovciead govtes 18 3 2 Using the Remote Control 19 3 2 1 NAVIGATION EE 23 3 2 2 El IEN seess dree Eed eene eh geesde A E 24 3 2 3 Picture Ve 25 324 MIG Offrire aaa a aaa AEE aa nies Ee a TAEUN senguensaeie eas 26 32 5 Volume and E 27 3 2 6 Number and Letter keys nnt 28 32 7 TOUGH TONES eusch geesgeee S ce egene eges eeh deefe sde dree guer b egk dree geeeR E Eenheet EEEE 29 3 2 8 Presets and Ex
11. ih Links 47 MS gt File Edit View Favorites Tools Help 5 Overview Mi Phonebook System status e System configura IP ISDHH 320 network PRI BRI ExternalLeased H 323 SIP SHMP Dq Far End Software Upgrade Install Far End Software Far End Software Upgrade Enter the release key and Release Key password in the Key field and press Install Software You will be presented with a new page where you select the software package file to upload Hote that Far End Software Password Upgrade is only possible when in an ISDH conference Install Software with one far end endpoint one 1 Bien Figure 3 5 Enter the release key for the system to be upgraded in the Release Key field If no release key is given the Far End System will use the previously stored release key if possible This will work when upgrading from a main release to a dot release 6 Make sure the setting Far End System Upgrade is set to On at the remote site This setting can be found in the Control Panel General Permissions menu 7 Enter the password set at the far end for remote upgrade default password is TANDBERG 8 Press Install Software The system will now use about 90 of the call capacity to transfer the software file across During this time audio and video will be turned off 9 Once the software has been transferred and verified at the far end you will get a new webpage with in
12. specified by TANDBERG e Never connect attached power supply AC DC adapter to other products Servicing e Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards and will void the warranty Refer all servicing to qualified service personnel e Unplug the apparatus from it s power source and refer servicing to qualified personnel under the following conditions If the power cord or plug is damaged or frayed If liquid has been spilled into the apparatus If objects have fallen into the apparatus If the apparatus has been exposed to rain or moisture If the apparatus has been subjected to excessive shock by being dropped If the cabinet has been damaged If the apparatus seems to be overheated If the apparatus emits smoke or abnormal odor If the apparatus fails to operate in accordance with the operating instructions Accessories e Use only accessories specified by the manufacturer or sold with the apparatus Communication lines e Never touch uninstalled communication wires or terminals unless the telephone line has been disconnected at the network interface e Do not use communication equipment to report a gas leak in the vicinity of the leak e To reduce the risk of fire use only No 26 AWG or larger telecommunication line cord ISDN cables Applies to the following products T150 MXP T550 MXP T770 MXP T880 MXP T990 MXP T1500 MXP
13. telephone style numbers e g an E 164 alias according to the numbering plan implemented in the gatekeeper The gatekeeper will then translate the dialed number into an IP address see H 323 Settings for more information about gatekeepers Select ISDN to ensure that the call is set up as an ISDN call Select H 323 to ensure that the call is set up as an H 323 call Select SIP to ensure that the call is set up as an SIP call 155 TANDBERG 550 MXP Bandwidth Bandwidth decides the quality of the video picture When set to Auto the system will establish a connection using a proper bandwidth for the call typically 384kbps for ISDN calls and 768kbps for IP calls When set to Max the system will set up the call with maximum bandwidth depending on the selected network Overview Auto 384 kbps on ISDN 768 kbps on LAN Max 384 kbps on ISDN BRI 768kbps IP only 768 kbps 12B IP only 512 kbps 8B IP only 384 kbps 6B 320 kbps 5B 256 kbps 4B 192 kbps 3B 128 kbps 2B Bonding H 221 64kbps 1B H 221 Note that some software versions and networks do not support all channel selections Restrict A restricted call uses 56kbps channels rather then the default unrestricted 56k 64kbps channels Some older networks primarily in the USA do not support 64kbps channels and require the use of restricted 56kbps calls By default the system will dial an unrestricted call and downspeed to 56kbps if necessary To fo
14. 5 Type in your IP password default is TANDBERG as password 6 Type put lt software file name gt and press Enter The new software file will now be uploaded to the TANDBERG MXP system 7 When the software upload is complete end the ftp connection to the TANDBERG MXP system by typing bye in the DOS prompt 8 To exit the DOS window completely type exit 9 Restart the system to activate the new software C ISDN Upgrade The TANDBERG MXP systems has the possibility to be upgraded remotely from another TANDBERG MXP system using ISDN Please note that both systems must be on software version F3 0 or newer for this functionality Please also note that both systems must be on software version F3 0 or newer for this functionality 1 Connect to the system that shall be upgraded using ISDN 2 Copy the new software file to a folder on your computer for instance c software 3 Type the IP address of the TANDBERG MXP system that the software upgrade is going to be done from for instance 10 0 8 77 in a standard browser such as Internet Explorer 6 0 The web interface of the codec will then be displayed 4 Select the System Configuration tab on top of the page and then the sub tab Far end upgrade 263 TANDBERG 550 MXP The following page will now be displayed TANDBERG Management PST06 6000F Microsoft Internet Exp 0 x Address gt Go ay CO Back x 2 4 A Favorite
15. Advanced Encryption Standard by The National Institute of Standards and Technology NIST IEEE 802 1x EAP Extensible Authentication Protocol This is a standard for authentication and authorization of units systems onto the network Static configuration System ID and Password Anonymous ID for encryption challenge Enable methods Supported methods MD5 simple challenge PEAP encrypted channel TTLS Note that 802 1x wireless LAN is not supported 240 Appendices Appendix 6 Using the File System Using the file system It is possible to access a file system within the TANDBERG system by using ftp DOS ftp lt IP address of system gt or window Web ftp lt IP address of system gt browser Description of the different files all prm all settings in the system including directory dir prm directory entries up to 200 entries event log logs fault situations etc sw pkg the system software globdir prm file containing up to 400 entries These entries can not be edited from the system but can be edited as a text file Files accessible only by ftp get tmp snapshots xxx jpg or hitp lt IP address of system gt tmp snapshots xxx jpg site0 jpg Snapshot of current stream if MultiSite main jpg Snapshot of selfview site1 jpg Snapshot of decoded stream if point to point duo jpg Snapshot of the encoded stream if transmitting DuoVideo the decoded stream if receiving DuoVideo
16. Call Open the menu by pressing OK if it is not already open 2 Press Add another Call or press the green button on the remote to open the Call menu 3 Dial number of your next call Press Place Call or press the green key on the remote control to connect the call 4 The second call connects The menu displays an icon below the menu line to indicate that you have a call waiting 3 5 3 2 Transfer It is possible to transfer your call to another number How to Transfer a point to point call 38 Open the menu by pressing OK if it is not already open Press Add another Call or press the green button on the remote control to open the Call menu Dial the number of the person you would like to transfer your call to Choose the Transfer Call button and press OK Your call is transferred Administrator Settings 3 5 4 Streaming Streaming lets you broadcast your meeting to participants on the web The web participants can listen to the meeting see snapshots but not participate themselves Snapshots of current stream if MultiSite selfview far end and DuoVideo streams are accessible via http See Appendix 6 for descriptions of the possible snapshot files Note that on the TANDBERG 550 MXP Streaming is only supported outside a call How to use Streaming 1 2 Choose Streaming from the Call Menu to open the Streaming menu Press Start Streaming from the menu line An indicator will appear on the screen when streaming
17. Custom logos Go to the folder where your logo is located Type ftp lt IP address of your local system gt Go to the user folder type cd user Upload the logo type put lt logo jpg gt The new logo will be displayed the next time you restart your system Recommended maximum size is 704x576 file format jpg If the file is too large no logo will be displayed 241 TANDBERG 550 MXP Appendix 7 Web Interface Web Interface It is possible to access and maintain the system remotely via a local area network LAN using a standard Web browser Connect your system to a LAN with a Network cable How to configure your system for web interface 1 Open Control Panel and choose Network AN Settings 2 Specify IP assignment DHCP or Static If DHCP is selected no other settings are needed If Static is selected IP address IP subnet mask and Gateway must be specified 3 Start your Web browser In the address field type the IP address of the system Enter the password and the Web page of the system will be shown The default password is TANDBERG 4 Restart the system Choose Restart from the Control Panel Example IP assignment Static IP address 196 9 200 129 IP subnet mask 255 255 255 0 Gateway 196 9 200 21 242 Appendices Appendix 8 Connecting the System to PRI T1 Not available on all TANDBERG systems Connecting the system to PRI T1 Using CSU adapter Connecting the system to the I
18. Endpooimte 233 Appendix 3 Environmental Considerattons 235 Appendix 4 Guidelines for Setting up Rooms for Video Meetings 236 ABDENGIX SE SOCUIITY TE 238 Appendix 6 Using the File System cccccccceeeeeseeceeeeeceeeeeaaeeseeeeeceaeeeseaeeseaeeseeeeesiaeeeseaeeeeaes 241 Appendix 7 Web Interface 242 Appendix 8 Connecting the System to PRI T1 eeccceceeeeeeeeeeeeeeeeeeaeeeeeaeseneeeseaeeesaeeseneeenaes 243 Appendix 9 Connecting the System to the Switched G hNetwork 244 Appendix 10 Connecting the System to ISDN using NT1 Network Adatters 245 8 9 Appendix 11 Appendix 12 Appendix 13 Appendix 14 Appendix 15 Appendix 16 Appendix 17 Appendix 18 Glossary Index User Manual TANDBERG CGameras seinntear autosaade eat adian Tae ailene eentalig 247 Remote Control TRC3 THAI 254 Cisco CallManager Registration cccccccceceeeseeceeeeeceeeeeaeeeeeeeseeeeseaaeeseneeee 257 Diagnostics Tools for IP 258 System Upgrade AA 260 Declaration of Conformity cc cccecceeeeeeeeeeceeeeeceeeeeeeaaeeeeaeeseeeeesaeeesaeeseaeeeeaees 266 Protocols Supported 0ccceeeeeeeceeeeeeeeaeeeeeeeceaeeeceaeeeeeeeeceaeeesaaeeeeneeseeeesaeeneaeees 267 Cable Specifications cccccceccceceeceeneceeeeeceeeeeeeaeseceeeesaeeesaaeseeneeseeeesaeeeeeneeee 269 eege Beete enee Eege oes 277 Lee 286 xiii 1 Introduction The TANDBERG 550 MXP provides essential video features for face to face meetings
19. ISDN PRI Switch Type Max Channels Low Channel High Channel Search High Low Line Settings T1 Cable Length 1 E1 CRC 4 NSF Code Video NSF Code Telephone Call Call Control Network Interface Max Channels Start Channels T1 Line Coding Line Settings Call Control RS66 RS449 V 35 Compatible IP assignment IP address IP subnet mask 97 TANDBERG 550 MXP H 323 Settings Advanced H 323 Settings IP Precedence Diffserv IEEE802 1x Settings SNMP Settings IP Services Streaming Settings Network Profiles Security 98 Gateway Ethernet Speed DNS Settings E 164 Alias Use Gatekeeper Gatekeeper IP H 323 Prefix RSVP NAT NAT Address QoS Audio Video Data Signaling IP Type of Service TOS Audio Video Data Signaling IEEE802 1x Mode Anonymous Identity Identity EAP MD5 EAP TTLS EAP PEAP SNMP Trap Hosti SNMP Trap Host2 SNMP Trap Host3 SNMP Community IP Services HTTPS NTP IP IP Address Address Address Port TTL Router Hops Streaming Source Allow Remote Start Announcements Video rate kbps Auto H 320 H 323 Network Profile 4 Network Profile 5 Network Profile 6 Encryption Encryption mode Passwords Camera Standby Mode Administrator Settings Data Port 1 Baud rate Parity Databits Stopbits Mode Data Port 2 Baud rate Parity Databits Stopbits Mode The Settings available will vary within the MXP system range depending on system and what s
20. Input menu level settings 0 0 dB 1 5 dB 3 0 dB 4 5 dB 6 0 dB 7 5 dB 9 0 dB 10 5 dB 12 0 dB 13 5 dB 15 0 dB 16 5 dB 18 0 dB 19 5 dB 21 0 dB 22 5 dB Clipping level Vpp 83 0 mVpp 69 8 mVpp 58 8 mVpp 49 4 mVpp 41 6 mVpp 35 0 mVpp 29 4 mVpp 24 8 mVpp 20 8 mVpp 17 5 mVpp 14 8 mVpp 12 4 mVpp 10 4 mVpp 8 8 mVpp 7 4 mVpp 6 2 mVpp dBu 28 4 dBu 29 9 dBu 31 4 dBu 32 9 dBu 34 4 dBu 35 9 dBu 37 4 dBu 38 9 dBu 40 4 dBu 41 9 dBu 43 4 dBu 44 9 dBu 46 4 dBu 47 9 dBu 49 4 dBu 50 9 dBu Table1 Signal Levels Microphone inputs Nominal level dBu 46 4 dBu 47 9 dBu 49 4 dBu 50 9 dBu 52 4 dBu 53 9 dBu 55 4 dBu 56 9 dBu 58 4 dBu 59 9 dBu 61 4 dBu 62 9 dBu 64 4 dBu 65 9 dBu 67 4 dBu 68 9 dBu Administrator Settings 161 TANDBERG 550 MXP Signal levels Clipping level Nominal line level inputs level Input menu level Vpp dBu dBu settings 0 0 dB 15 5 17 0 1 0 dBu Vpp dBu 1 5 dB 13 0 15 5 2 5 dBu Vpp dBu 3 0 dB 11 0 14 0 4 0 dBu Vpp dBu 4 5 dB 9 2 Vpp 12 5 5 5 dBu dBu 6 0 dB 7 8 Vpp 11 0 7 0 dBu dBu 7 5 dB 6 5 Vpp 9 5 dBu 8 5 dBu 9 0 dB 5 5 Vpp 8 0 dBu 10 0 dBu 10 5 dB 4 6 Vpp 6 5 dBu 11 5 dBu 12 0 dB 3 9 Vpp 5 0 dBu 13 0 dBu 13 5 dB 3 3 Vpp 3 5 dBu 14 5 dBu 15 0 dB 2 8 Vpp 2 0 dBu 16 0 dBu 16 5 dB 2 3 Vpp 0 5 dBu 17 5 dBu 18 0 dB 2 0 Vpp 1 0 19 0 dBu dBu 19 5 dB 1 6 Vpp 2 5 20 5 dBu dBu 21 0 dB 1 4 Vpp 4 0 22 0 dBu dBu 22 5 d
21. LAN cable To use the system on LAN connect a LAN cable from the Ethernet connector on the system to the LAN 5b Wireless LAN Insert PC Card Remove the dummy card by pressing the Eject button next to the slot Insert the Wireless LAN PC Card Note Make sure the card is inserted in the right direction with the product logo pointing upwards Push the card into the slot until the Eject button pops up Please see Wireless LAN Settings for configuration 12 Installation 2 3 Monitor Configuration Power on Power on the monitor and use the monitor remote control to select the Audio Video input used refer to the monitor manual If using S video from the system remember to select S Video input to avoid a black and white picture Select Audio Video input on monitor Selection of Audio Video input used is generally performed by pressing the 0 AV button on the monitor remote control several times Please refer to the monitor user manual for further information TANDBERG 550 MXP 2 4 System Configuration The system must be configured for each installation unless TANDBERG Management Suite TMS is used to configure the system Configuration settings can be made via the system menu Navigate through the menu system using the arrow keys and OK Remember to press the Save button on the bottom of each menu to save the changes Press Cancel x to return to the previous Menu See General Use for more inform
22. PABX Line setup This menu allows you to program the numbers associated with your ISDN line If you want to use this ISDN line you need to set Enabled On and enter the numbers of your ISDN line If some of the ISDN lines are not to be used set Enabled Off Line 1 should always be enabled National ISDN and AT amp T Custom ISDN might require SPID numbers associated with your ISDN numbers If you have received two different SPID Service Profile Dentifier numbers for each ISDN line from your network provider you must program both Example Numbers SPIDS ISDN BRI 1 67838498 016783849800 67838498 016783849810 ISDN BRI 2 23478060 012347806000 23478070 012347807000 ISDN BRI 3 23478420 012347842000 23478430 012347843000 ISDN BRI 4 23478520 012347852000 23478530 012347853000 Note that some systems have less than 4 BRIs available 176 Administrator Settings Advanced ISDN Settings Sub Address Using a sub address enables you to connect up to eight ISDN terminals to the same ISDN telephone number and line The terminals are addressed by using different sub addresses To call a terminal with a sub address separate the ISDN telephone number and the sub address with a Note that this service has limited access on some ISDN networks Example 12345678 2 up to four digit sub addresses are possible Validate Numbers MSN Multiple Subscriber Number The use of MSN Multiple Subscriber Number enables you to attach diff
23. Presentation key is held down for 1 second then the Presentation video sources menu will appear see Presentation Key Press OK Menu to show the menu and to select menu items see Navigation Use Zoom and to zoom the camera in and out Selfview displays your outgoing video Press Selfview again to turn selfview off see Selfview Use the Phone Book to store and recall video contacts for easy placement of calls see Phone Book Use the red End Call key to end the current call Pressing this key when not in a call will place the system in Standby mode see End Call and Standby Snapshot takes a snapshot of your video only while you are in a call see Take New Snapshot Press Touch tones when you are in a call and need to dial extension numbers etc instead of presets Press the OK Menu button to exit Touch Tones see Touch tones Pressing Far End turns Far End control on and off Press the Help button to open the User Guide menu Administrator Settings 3 2 1 Navigation Arrow keys and OK Navigate in the menu with the arrow keys on the remote control The orange selector on screen shows the selected item Press OK to select Cancel key In the Menu pressing Cancel X will hide the menu If the menu is hidden bring it back with OK In other menus pressing Cancel X takes you one step back In an input field pressing Cancel X will delete characters numbers to the left H Back Cancel button Gs The
24. This means that you need higher quality to allocate enough bandwidth for the two video streams Dual Stream borrows bandwidth from main video stream When Dual Stream is closed the bandwidth is returned to the main video Note that when selecting the Document Camera or PC the system will automatically request floor when connected to a MCU conference as MultiSite host or connected to an external MCU Not available on all systems 72 Administrator Settings 3 11 6 Take New Snapshot The system can take a snapshot of your live video Snapshot is handy when you are in a call with a system that does not support Dual Stream Use Snapshot to show a snapshot of your presentation and continue the meeting with main camera How to use snapshot You find Take New Snapshot in the Presentation menu 1 Select the Snapshot header 2 Select Take New Snapshot and press OK to take a snapshot Snapshot is found on the Star key on the remote control 1 Press Star and you take a snapshot of the current video source current video is default snapshot source You can change the snapshot source in Control Panel Presentation Settings Note that snapshot does not work when you are in an input field in the menu the star key is then used to write the star sign Note that Take New Snapshot is not possible when Dual Video Stream is activated and that it is only available when you are in a call Mam Video DuoVideo Snapshot Far End Video Note t
25. WAININGS wa cece eee is eced an eae ev need A idee vie seeded vig eee a eden ieee 101 42 8 Audio DEMO EE 103 e E EEN 104 5 SYSTEM Det coveted EEN eda eet ian Mae a eee 105 5 General SettingS kusni adi AE edd deed 106 5 1 1 le le EE 107 BL gt System Name erer ee ae ea ieee Adi ea any a Mea 108 5 1 3 International Name 29000 agi ieee i iadan iiie ig atida iii Nie 109 ab ME e EE 110 5 1 5 Phone Book Settings ssrin an aanas as Eaa aaan Aaaa raa Sheeblatvectevns eedisdye 111 5 1 6 External Services Settings dsi ahaaa anaana ihes adenant aaa aa iae aaa aaan Ee 112 5 1 7 IN ul 113 TE SCCM SUING aaa Hath ar arae a a aaa ra aaa aa Aa Leetwes e ete Eeer EL gg 115 51 9 Software nl Le TEE 121 CIGL Date and Time Settings sires chesgere caches lesaesdaceveueeareveshte eege eebeeueade eataeehechendviwed eens 122 5 2 MENU SONGS TEE 123 5 2 1 Jl e Tue ge ET EE 124 5 2 2 Menu Timeout in Cal 125 5 2 3 MO MUON TV vette E E EE EAE E EEEE EE EAE A EE EE 126 A Mengen E A dE A A E 127 5 2 5 Batoon e e EE AAA ATARAR E NAA RS 128 5 2 6 Number Key MOGE EE 129 52 7 Administrator PassWord A 132 5 2 8 Kiosk Mode Settings c ccsceeeeeeeceeeeeeeeeeeeeeecesaeeeeeaeeeeeeeseaeeeeeaeeseaeeeeeeeetaeeseaeeee 133 EC E D EE 136 EH T nten dees dE EES Add 138 5 3 Presentation Settings AANEREN 139 5 3 1 EE EEN 140 5 3 2 Startup Video Gource eee eeecceeeeeceeeeeeeaeeeeeeeeeeaeeeeaaeseeeeceaeeeeaaeseeaeeseeeeesaeeeenaeeea 141 5 3 3 Presenta
26. X button in the menu corresponds with the X key on the remote 23 TANDBERG 550 MXP 3 2 2 Selfview The term Selfview means the outgoing image In a normal call using the main camera this is the image of you The Selfview button toggles the images between Far End Selfview and Dual Video if any How to use Selfview 1 Outside a call pressing the Selfview button will switch between the near end video and a black screen logo on the main monitor 2 Ina point to point call press the Selfview button once to switch from far end video to near end video to see a full screen picture of the outgoing video Press Selfview again to go back to normal 3 Ina point to point call with a dual video stream the dual stream is displayed in the big picture Press the Selfview button to toggle to the Near End picture then the Far End picture and finally back to the dual stream The above behavior is similar for both single monitor systems and dual monitor systems Selfview applies to the main monitor 24 Administrator Settings 3 2 3 Picture Layout The layout of the screen can either be shown as Picture in Picture PIP or Picture outside Picture POP when displaying more than one video image The behavior of the Layout button is dependent on the Picture Layout setting in Screen Settings 3 2 3 1 Picture in Picture When Picture Layout is set to PIP the Layout button makes it possible to see a second image in a smaller view in o
27. different ways The Conference Services vary depending on how you make the call see Add call for details a i r e 4 AD CG ge Sch SD hy I SP vg a _ ae E L Al ch T SE 2 ia 5 eL e a d d Loe bo EE L of d p q AG q AR D T Example of MultiSite for high end systems Note that the illustrations may differ from the actual product 75 TANDBERG 550 MXP os d ww 4 7 d lt Example of MultiSite for mid to low end systems Note that the illustrations may differ from the actual product Using the system s internal MCU MultiSite Most TANDBERG MXP systems have an optional built in MCU which is called MultiSite It supports up to 6 video calls and 5 telephone calls including yourself for high end systems and 4 video calls and 3 telephone calls including yourself for the mid and lower end systems The MultiSite supports both Split Screen and Voice Switched mode With MultiSite you have the following services Request Release Floor Assign Floor To Participant Release Floor From Participant Terminal Names Layout Auto 4 Split 5 1 Split Voice Switched Using an external MCU that supports Chair Control H 243 With an external MCU that supports H 243 you have the following services Request Release Floor View Participant End View Chair Control If you take Chair control you get the following services
28. displayed window How to use Text Chat 1 Choose Text Chat from the Services Menu to open the Text Chat window Enter text with the number keys like on a mobile phone The text is sent to the far end continuously letter by letter 3 Press OK to end Text Chat and escape from the text chat window Note that Text Chat is supported in point to point calls only 87 TANDBERG 550 MXP 4 Control Panel Control Panel emm L CU NEE CG Presentation Settings Ca call Quality 4 Audio Video GI Security D Neak Restore Default Settings CR WW The Conirol Panel contains the following features User Guide Diagnostics Audio Demo Restart Settings Settings General Call Quality Security Menu Settings Audio Network Presentation Settings Video Restore Default Settings NOTE If Administrator Password is On a Settings button will appear on the menu line together with User Guide Diagnostics Audio Demo and Restart When you press the Setting button you are prompted with a password message box For more information see Control Panel Security Administrator Password This field is only visible if the Administrator Password is On 88 Administrator Settings 4 1 User Guide The on screen user guide takes you through a quick step by step introduction to the video system It gives the user basic skills in how to use the system User Guide Using the Howto Using S Remote Cont
29. focus brightness and white balance manually go to Picture Control in the Camera Control menu Focus Auto Manual Auto focus continuously updates the focus throughout the call When moving the camera the system will use auto focus for 5 seconds to set the right focus of the new camera position After 5 seconds auto focus is turned off to prevent continuous focus adjustments of the camera When Manual is selected the slide bar is enabled Use the arrow keys to adjust the focus The temporary focus will last until you move the camera again and auto focus will take effect Camera Brightness Auto Manual Auto brightness continuously updates the brightness of the camera picture When Manual is selected the slide bar is enabled Use the arrow keys to manually adjust the camera brightness If brightness is set manually the system will keep this brightness level also when the camera is moved When the user zoom or move the camera and manual brightness is on the indicator line should say Manual Brightness White balance Auto Manual Auto white balance continuously updates the white balance When Manual is selected the slide bar is enabled Use the arrow keys to manually adjust the white balance The manual white balance has 10 steps If white balance is set manually the system will keep this white balance also when the camera is moved When the user zoom or move the camera and manual white balance is on the indica
30. improved by manually adjusting the camera brightness setting Background The appearance of the picture background is very important but easily overlooked It is important to remember that the camera also shows what is behind you when in a videoconference To ensure a Suitable background we recommend you consider the following Use a neutrally colored background with a medium contrast and a soft texture e g a plain curtain with no heavy patterns or strong colors that may adversely tint the whole scene Avoid moving backgrounds such as curtains blowing in a draught moving objects or people walking behind as this may both reduce image quality and distract the attention of the calling party Do not place the camera facing a doorway Loudspeaker volume The audio system will use the Digital Natural Audio Module DNAM if available and supported by the system The volume of the audio system is controlled by the Volume Control keys on the system remote control 235 TANDBERG 550 MXP Appendix 4 Guidelines for Setting up Rooms for Video Meetings Guidelines for setting up rooms for video meetings The following are a set of guidelines to consider when either building a video meeting room or using an existing room for video meetings Lighting Seating 236 Low Contrast desired for light intensity No dark spots Intensity table 800 1400 Lux as measured with an Incident light meter Block sunlight from entering roo
31. minutes where 0 means off 114 Administrator Settings 5 1 8 Screen Settings Auto Layout On If Auto Layout is On the system will change layouts automatically depending on the number of participants in a call and if you have a dual video stream or not Please refer to Layout for more information Off If Auto Layout is Off there will be no automatic layout changes during a call All desired layout changes must be done manually Note that when you receive low resolution images 176x144 pixels or less the screen will automatically adjust to a smaller view to give optimum quality experience Picture Layout The Advanced Picture Layout is related to the Layout button on the remote control and it can be used at any time to change the screen layout For wide screen systems POP mode is recommended You will get optimized picture layouts for wide screen by pressing the Layout button on the remote 115 TANDBERG 550 MXP Picture in Picture PIP Picture outside Picture POP 90 sory Pressing the Layout button on the remote will result in an extra picture in smaller view Picture in Picture Press the Layout button to move it around in the corners of the screen and finally hide it Pressing and holding Layout for 1 second will hide the small picture directly from any position Press the Layout button to see the images side by side e g 1 1 layout where the far end and near end are displayed as images of equal size see
32. monitor can enter Non Link Recoverable Off Power State when the codec is switched off or if the DVI cable is disconnected This power state is equivalent to the DPMS Off with no DPMS recovery state Monitor Power Switch Off Power state This state can be entered when the power switch on the monitor is toggled to its off position This state has two sub states dependent on if the codec is switched on or off 226 Peripheral Equipment 6 13 Extended Display Identification Data EDID Extended Display Identification Data EDID is a VESA standard data format that will allow the system to communicate its capabilities including vendor information like the supported VGA formats and frequency range limits to a PC connected to the XGA DVI input Note that this requires a system supplied with a XGA DVI input This means that the PC always will be able to output a valid VGA DVI signal to the system with no manual reconfiguration of the PC screen settings TANDBERG supports EDID structure v1 3 which adheres to the MS Plug amp Play definition This standard contains information on product ID basic display parameters timing identifications and detailed timing descriptions In F1 and above TANDBERG will use the EDID information to decide which resolution to use 800x600 75Hz or 1024x768 60Hz Example 1024x768 60Hz Detailed timing description PixelClockDiv1 0000 6500 Horizontal Active 1024 Horizontal Blanking 32
33. network The system s SNMP Agent responds to requests from SNMP Managers a PC program etc SNMP traps are generated by the agent to inform the manager about important events Traps can be sent to multiple SNMP Trap Hosts Enter the IP address of up to three SNMP managers All traps will then be sent to the hosts listed SNMP Community names are used to authenticate SNMP requests SNMP requests must have a password in order to receive a response from the SNMP agent in the codec Note that the SNMP Community name is case sensitive The default password is public 193 TANDBERG 550 MXP 5 8 2 6 IP Services NTP IP This is the NTP time server address from which the system can get updated time information This is a requirement for proper operation if H 235 authentication is implemented The Network Time Protocol NTP is used to synchronize the time of the system to a reference time server The NTP IP setting holds the IP address to a time source where the system can get the exact time The time server will subsequently be queried every 24th hour for time updates The system will use the time to timestamp messages transmitted to Gatekeepers or Border Controllers requiring H 235 authentication HTTPS Protocol HTTPS can be enabled and disabled from the used interface From more info no HTTPS please reefer to the IP Protocol sections 194 Administrator Settings 5 8 2 7 Quality of Service QoS Type Off No QoS is used Dif
34. o Female 26pin High Density DSUB Newark P N 50F2055 or Equivalent e Connector on RS 449 o DSUB 37 pin Male Signal Name Female Male Comments 26pin DSUB 37pin DSUB Tandberg end DCE end Pin Number Pin Number Frame Ground 1 1 Do not connect shield to FOND Signal Ground 19 23 19 30 Send Data A 11 4 Twisted Pair Send Data B 12 22 Send Timing A 17 5 Twisted Pair Send Timing B 18 23 Receive Data A 13 6 Twisted Pair Receive Data B 14 24 Receive Timing A 15 8 Twisted Pair Receive Timing B 16 26 Terminal Ready A 26 12 Receiver Ready A 22 13 Twisted Pair Receiver Ready B 23 31 Incoming Call A 24 15 LOS KG Resync 25 36 Cable Labels NET 1 RS449 272 Glossary Cable Specification RS 449 RS 366 Cable TANDBERG MXP and Classic Endpoints that support External Network e Connector on Tandberg End o Female 26pin High Density DSUB Newark P N 50F2055 or Equivalent e Connector on RS 449 o DSUB 37 pin Male e Connector on RS 366 o DSUB 25 pin Male Signal Name Female Male Male Comments 26pin DSUB 37pin DSUB 25pin DSUB Tandberg DCE end RS 366 end Pin Number Pin Number Pin Number D Frame Ground o not connect shield to FAND Signal Ground eee ee eet Send Data B Send Data B Send Timing A Twisted Pair B Receive Data Receive Timing A Twisted Pair Receive Timing B Receiver Ready A Twisted Pair Receiver Ready B incoming Call A fo LOS A RS366 DPR RS366 ACR RS366 CRQ
35. occurs a cause code is displayed CIF Common Intermediate Format 352x288 pixels Closed Captioning Text chat Codec The Codec is the heart of the system The main task for the Codec is the compression of outgoing video audio and data the transmission of this information to the far end and the decompression of the incoming information Continuous Presence See Split Screen Control Panel The Control Panel is found in the Menu CSU Channel Service Unit D Daisy chaining Use of several cameras in a video conference Dataport The system provides two standard RS 232 data ports to allow a computer to be connected for data transfer and control purposes Dataport 1 A standard RS 232 data port to allow a computer to be connected for data transfer and control purposes Dataport 2 Dedicated to the main camera and will not be available in standard configuration DES Encryption Data Encryption Standard DHCP Dynamic Host Configuration Protocol 278 Glossary Diagnostics Allows testing of individual system components and displays the current system settings Digital ClarityTF Participants enjoy presentations of exceptionally high quality resolution video Disconnect site As a Chairman you get the option Disconnect site Disconnect site allows you to disconnect any participant in the conference Do Not Disturb When Do Not Disturb is active the system will not accept any incoming calls The caller will hear a busy tone
36. padlock indicates DES encryption Double padlock indicates AES encryption In addition to on screen indicators the Call Status menu provides two information fields regarding call encryption The first field is the Encryption Code which will identify either AES or DES The second field is the Encryption Check Code and is comprised of an alphanumeric string This string will be the same for systems on either side of an encrypted conference If the Check Codes do not match this would indicate that the call has been exposed to a Man In The Middle attack When a system with MultiSite functionality hosts a conference the highest possible encryption algorithm will be negotiated on a site by site basis MultiSite conferences can therefore support a mix of AES and DES encrypted endpoints in the same conference A conference will only be as secure as its weakest link All systems supporting DES encryption can upgrade to AES encryption Please contact your TANDBERG representative for more information The standards supporting the encryption mechanisms employed by TANDBERG are AES DES H 233 H234 and H 235 H235v3 amp v2 for 239 TANDBERG 550 MXP backwards compatibility with extended Diffie Hellman key distribution via H 320 H 323 and Leased Line connections The TANDBERG AES implementation is validated as conforming to the Advanced Encryption Standard AES Algorithm as specified in Federal Information Processing Standard Publication 197
37. reliability and includes the unique Downspeeding feature It also makes it possible to dial to another videoconferencing equipment phones and mobile phones in a uniform way and provides an on screen real time feedback on the progress of a call Split Screen All the participants in a MultiSite conference are displayed on the screen Former Continuous Presence Start Channel Indicates the firstE1 T1 channel the system is allowed to use The setting might be used when if the E1 T1 line is shared with other equipment Start up video source The video source that is on display when the system wakes up from standby mode Status Format Provides call quality feedback on the status line Streaming Allows broadcasting of audio video via an IP network Streaming Address Defined as the IP address of a streaming client streaming server or a multicast address Streaming Address Port If several codecs are streaming to the same IP address different ports have to be used in order for the client to know which stream to receive Streaming Allow remote Start Streaming can be started from the Videoconferencing system using the remote control by using the Data port or from external user interfaces like the Web browser or Telnet session Streaming Announcements The system will announce to the network that it is streaming This enables a streaming client e g a PC to connect to the system s streaming session Used by Cisco IP TV Streaming Pa
38. remote control device made to steer the camera to any desired location within the room TSC 1 TCS 1 is used for H243 password on H320 MCU s V VCR Video Cassette Recorder VGA Video Graphics Array 640 x 480 VGA Out Quality Changes the resolution of the VGA signal available in the VGA Out connector at the rear of the codec View Settings Displays all the system settings in a read only format View site View any participant in the conference other than the participant currently On Air Can be used by all conference participants VNC Virtual Network Computing Voice Switched The active site will be displayed in full screen during a MultiSite conference 284 Glossary W WAVE II Camera Wide Angle View Camera delivers the widest angle of view in the industry Welcome menu The welcome menu displays the Menu when you are outside a call X XGA extended Graphics Array 1024 x 768 285 TANDBERG 550 MXP 9 Index A ACCESS Code 91 113 Additional microphone s s 214 Administrator PDasewor 129 Alert Sp aker ccccccsceecceeseteeeeseeeeeees 164 Alert Tones and Volume 164 ALLOWANCE 0 ee ee cece eeectete cece ee eeeeenteaaeeeeeeeess 113 Answer an incoming Call 42 Assign Floor to Participant 82 Audio INDUS ian aa Eaa 159 OUPU EE 163 Audio Algorithm ccceeeseeeteeeeseeeeeeees 150 Audio Demo 103 AudioScience micropbone 214 AUtO answer nern nere nens 110 Auto Display Gnapehot 144 Aut
39. speaker cabinet Using the external and optional Stereo Speaker Kit will improve the stereo sound even on systems with integrated stereo speakers Note that the kit is not available for Mini DNAM described below Before connecting the Stereo Speaker Kit make sure the complete videoconferencing system is powered down When connecting the Stereo Speaker Kit to a system with already integrated stereo speakers these integrated speakers will be disabled and a new filter and specification setup is loaded when powering up the videoconferencing system Please refer to the section Stereo Speaker Kit for details TANDBERG 3000 MXP Profile The TANDBERG Mini DNAM The Mini DNAM audio system is built on two specially designed and separate modules the Mini DNAM amplifier and the Mini DNAM loudspeaker cabinet The Mini DNAM loudspeaker cabinet is stereo configured and based on two versions made for fitting both the TANDBERG 3000 Profile 43 and 32 systems The compact sized amplifier is mounted in the rear of the speaker cabinet The Mini DNAM amplifier The Mini DNAM amplifier specification Stereo digital SPDIF input 2x30W into 80hm External DC power supply Compact size 218 Peripheral Equipment The Mini DNAM Loudspeaker Cabinet The Mini DNAM speaker cabinet specification 2 15W Stereo Speakers high quality Frequency range 100Hz 20kHz Enclosed MDF speaker cabinet Integrated Stereo Speakers 2 1
40. the menu and select Standby Now or Press the End Call button on the remote control twice How to exit standby mode When the system is in standby pick up the remote control or press any of its keys to activate the system again The standby mode of the system should be enabled if the system is to be left idle Note Standby is not activated by switching off the power to the monitor s some systems come with monitors that are not possible to switch off When Camera Standby Mode is On When Camera Standby mode is On the camera turns away when standby is activated When the system is activated the camera turns back to normal position If the system is set for Use screen as Local PC monitor see Screen Settings the Standby mode will be disabled when the codec detects a video signal from the PC If the PC video signal is not detected the standby mode will be re enabled It is possible to postpone the system from entering standby mode for 1 hour or 3 hours see Delay Standby for 1 hour and Delay Standby for 3 hours 44 Administrator Settings 3 8 1 Delay Standby for 1 hour Delay Standby for 1 hour postpones the system from entering standby mode for 1 hour This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors It is also possible to postpone the system from entering standby mode for 3 hours see Delay Standby for 3 hours 45 TANDBERG 550
41. through a NAT router When NAT is On the NAT Server Address will be shown in the startup menu My IP Address 10 0 2 1 On The system will signal the configured NAT Address in place of its own IP address within Q 931 and H 245 Auto The system will try to determine if the NAT Address or the real IP address should be used within signaling This is done to make it possible to place calls to endpoints on the LAN as well as endpoints on the WAN NAT Address This must be the external global IP address to the router with NAT support Packets sent to the router will then be routed to the system In the router the following ports must be routed to the system s IP address Port 1720 Port 5555 5560 Port 2326 2365 Please contact your TANDBERG representative for further information RSVP Auto Resource Reservation Protocol enables the systems to request the optimal amount of bandwidth for the duration of an IP videoconference Off Resource Reservation Protocol is switched off 186 H 323 Ports Static Dynamic Administrator Settings When selecting static H 323 ports for TCP connections the ports 5555 to 5574 will be used for Q 931 and H 245 respectively The system will allocate which ports to use when opening a TCP connection The reason for doing this is to avoid using the same ports for subsequent calls as some firewall consider this as a sign of attack When selecting Dynamic the H 323 ports used are from 11000 t
42. to make some adjustments to the system s behavior in Kiosk Mode Kiosk Mode Language Menu AO OO wor On When On the system will display the language menu as the first menu in kiosk mode Off When Off the system will display the welcome menu in English default Kiosk Mode Available Languages In Kiosk Mode the system supports 7 different languages for its simplified on screen menu English German French Norwegian Swedish Italian and Spanish Select the preferred language 134 Administrator Settings Kiosk Mode Auto Dial On The system will automatically dial to the first contact in the Phone Book when he handset is lifted If this contact is busy the system will call the second number in the Phone Book and so on If the user places the handset in the cradle the system will switch to Speaker Mode Only the Far End system can end the call Off The system will not make a call automatically when the handset is lifted Applies only to systems with handset Kiosk Mode Allow Use of Remote Control Yes All keys on the remote control are enabled No All keys except the arrow keys and OK key are disabled Kiosk Mode Phone Book Local The system will use the Local Phone Book in Kiosk Mode Corporate The system will use the Corporate Directory in Kiosk Mode Kiosk Mode Kiosk Menu On The Kiosk Mode menus will appear on the screen Off No menus or indicators will appear on the screen 135 TAND
43. to save the current camera position to that number key To activate a preset whilst in a call simply press and release that number key see Camera Presets Snapshot takes a snapshot of your video only while you are in a call see Take New Snapshot The Presentation key switches to a predefined presentation source If the Presentation key is held down for 1 second then the Presentation video sources menu will appear see Presentation Key Press OK Menu to show the menu and to select menu items see Navigation TANDBERG 550 MXP This does not apply to all systems with small integrated cameras 20 Use Zoom and to zoom the camera in and out Selfview displays your outgoing video Press Selfview again to turn selfview off see Selfview Use the Phone Book to store and recall video contacts for easy placement of calls see Phone Book Use the red End Call key to end the current call Pressing this key when not in a call will place the system in Standby mode see End Call and Standby Number Letter keys function in the same manner as with a mobile or cellular phone see Number and Letter keys Press Touch tones when you are ina call and need to dial extension numbers etc instead of presets Press the OK Menu button to exit Touch Tones see Touch tones The remote control TRC 4 9 10 11 Administrator Settings Change video source If possible you will
44. to the 2nd profile ISDN If you enter 12345678 in the dial menu and select ISDN the number dialed will be 123456780 Using the three last profiles you can enter the name of a profile prefix suffix and network selection This is useful if you have a fixed prefix suffix for your service provider 198 Administrator Settings 5 8 4 Data Port The system provides up to two standard RS232 serial ports to allow a computer to be connected for data transfer and control purposes Note that when connecting to a PC the connecting cable must be a straight through RS232 cable Baud Rate Parity Data bits and Stop bits If you wish to connect a PC to Data port 1 you must ensure that the PC and the system are identically configured The available settings are Baud Rate 1200 2400 4800 9600 19200 38400 57600 115200 Parity None Odd Even Data bits 7 8 Stop bits il 2 The control interface provided by the data port supports a subset of the Hayes command set as well as a comprehensive set of system specific commands It maintains communication with the data port s command interpreter at all times All features available from the hand held remote control can be accessed through the data port 199 TANDBERG 550 MXP 5 8 5 Restore Default Settings Restore Default Settings will restore all system settings Note that this will not affect your Call Directory information Network Type Line Setup numbers or your SPID numbers 200 6 P
45. typed letter Find names starting with a C e Press the 2 key three times to get a C Find the name Charlie e Press the 2 key three times to get a C e Press the 4 key two times to continue with a h Remove letters by pressing the Cancel button on the remote control The Up One Level button brings you to the top of list and clears all letters typed The functions in the Phone Book are available when pressing the left arrow key on the remote control and then the up and down arrow keys Note that the last selected contact will be marked When selecting Phone Book the phone book opens showing the folders Placed Calls Missed Calls Received Calls and My Contacts Global Contacts are listed below these folders 48 Phone Book The following information is available from the Phone Book Placed Calls Missed Calls Received Calls My Contacts Corporate Contacts Global Contacts Administrator Settings 49 TANDBERG 550 MXP 3 9 1 Call Log The Call Log lists Placed Calls Missed Calls and Received Calls That allows the user to see which calls that are made in the past The lists contain a maximum of 30 numbers and the numbers are stored in these lists until the system is restarted If the contacts listed are available in the phone book the names will be displayed instead of the numbers Placed Calls lists all outgoing calls Missed Calls lists the calls that are not accepted and Received Calls lists all incoming call
46. users want the camera presets as the default action when pressing a number key when in a call The number keys can be configured to always act like this or to act in accordance to any of the other available choices Setting Number Key to Manual Sometimes when you are in a call you need to switch between adding another call dial extension numbers or use camera presets Then you would want the system to give you a choice of what to do If you configure the Number Key Mode to Manual you can select the preferred action when pressing a number key The Number Key Mode are available from Menu Settings and the default setting is Manual See Control Panel Menu Settings Number Key Mode TIP You can always press Touch Tones on the remote control to enter an extension number password or access code while in a call Number QO Add another Call Dial extension number Use Presets d OK Xx Cancel 129 TANDBERG 550 MXP Settings for Remote Control Number Keys while in a call Add Call While in a call the Call Menu will automatically appear when a number key is pressed on the remote control This will enable the user to add another call Touch tones While in a call the Touch Tones Mode will automatically become active when a number key is pressed on the remote control This will enable the user to dial extension numbers access codes passwords etc Presets While in a call the Camera Preset Mode will autom
47. 0 Vertical Active 768 Vertical Blanking 38 Horizontal Sync 24 Offset Horizontal Sync Pulse 136 Width Vertical Sync Offset 3 Vertical Sync Pulse 6 Width Horizontal Image Not available Size Vertical Image Size Not available Horizontal Border 0 Vertical Border 0 227 TANDBERG 550 MXP Tested and verified monitors EDID amp Timing Listed below are some of the monitors TANDBERG have tested and verified against ADI A715 Dell W1700 Dell W1900 EIZO L367 EIZO F730 ErgoScan 400S Hitachi CM640ET Hitachi CM769ET IBM 9494 HBO IBM G97 IBM E74 IBM 6743 60N JVC LT 23X475 JVC LT 23C50BU JVC LT 23X576 LG L3200A LG M3200C Loewe TAA112747 MAG D700 MAG DJ707 Panasonic SL75 Pioneer PDP 50MXE10 Pioneer PDP 42MXE10 S Pioneer PDP 43MXE1 S Pioneer PDP 50MXE11 Samsung 191T Samsung 323T Need to comply with the VESA EDID standard 228 7 Appendices Appendices Appendix 1 Technical Specification Appendix 2 Bandwidth Information Appendix 3 Environmental considerations Appendix 4 Guidelines for setting up rooms for video meetings Appendix 5 Security Appendix 6 Using the file system Appendix 7 Web Interface Appendix 8 Connecting the system to PRI T1 Appendix 9 Connecting the system to the Switched 56 network Appendix 10 Connecting the system to ISDN using NT1 network adapters Appendix 11 TANDBERG Cameras Appendix 12 Remote control Appendix 13 Cisco CallManager regist
48. 1 enabled Therefore it is impossible to uncheck H 261 149 TANDBERG 550 MXP 5 4 2 Audio Algorithm The system will automatically select the best audio algorithm based on the call rate and the capabilities of the remote system Use this menu to disable audio algorithms in case you want to remove low quality audio or if you have interoperability issues calling other systems G 722 High quality audio 7 kHz at 48kbps 56kbps or 64kbps G 728 Compressed normal quality audio telephone quality 3 1 kHz at 16kbps G 711 Normal quality audio telephone quality 3 1kHz at 64kbps This audio algorithm is mandatory for video conferencing equipment and is impossible to uncheck G 722 1 Compressed high quality audio 7 kHz at 24kbps 32kbps and 48kbps AAC CD quality audio MPEG 4 Advanced Audio Coding Low Delay 20 kHz mono at LD 64kbps Call Rate vs Audio algorithms selected Modify remove algorithms used by unchecking the different audio algorithms Automatically preferred audio algorithms on call rates up to and including 192kbps 1 G 722 1 24kbps or 32kbps 2 G 728 16kbps 3 AAC LD 64kbps or 56kbps 4 G 722 56kbps 64kbps or 48kbps 5 G 711 64kbps 56kbps or 48kbps 6 AAC LD 48kbps or 128kbps Automatically preferred audio algorithms on call rates above 192kbps AAC LD 128kbps AAC LD 64kbps or 56kbps G 722 64kbps 56kbps or 48kbps G 722 1 32kbps or 24kbps G 728 16kbps G 711
49. 15 22 16 23 17 24 18 25 19 26 1A 27 1B 28 1C 29 1D 30 1E 31 1F Remote Control Address O O io EECH SEH EE FEH FEH FEH fo EECH SE CH CH TRC 3 Button name NUMBER 1 NUMBER 2 NUMBER 3 NUMBER 4 NUMBER 5 NUMBER 6 NUMBER 7 NUMBER 8 NUMBER 9 NUMBER 0 PRESENTER ZOOM OUT ZOOM IN VOLUME DOWN VOLUME UP MIC OFF UP DOWN LEFT Remote Control TRC 4 Address FEH EH EECH FEH fo fo FEH EECH fo fo fo OO CH CH Appendices TANDBERG TRACKER Button name Address Button name NUMBER 1 NUMBER 2 NUMBER 3 NUMBER 4 NUMBER 5 NUMBER 6 NUMBER 7 NUMBER 8 NUMBER 9 NUMBER 0 PRESENTER ZOOM OUT ZOOM IN VOLUME DOWN VOLUME UP MIC OFF UP DOWN LEFT 255 TANDBERG 550 MXP 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 25 XX 256 20 21 22 23 24 25 26 27 28 29 2A 2B 2C 2D 2E 2F 30 31 32 33 34 35 36 37 38 39 3A 3B 3C 3D 3E 3F 19 O OO O OH 3 RIGHT OK CALL END CALL PHONE BOOK MENU CANCEL LAYOUT WAKE UP LOW BATT PROG VER O O OO OH OO O OO OH FEH FEH FEH FEH EH amp EH GE 3 RIGHT OK CALL END CALL PHONE BOOK MENU CANCEL LAYOUT MAIN CAM PC DOC CAM DVD AUX HELP FAR END PRESETS SERVICES WAKE UP LOW BATT PROG VER RR DP RP BR BP BR BR BR BR BR BR OB OA PO P1 P2 P3 P
50. 2 1X The system may be connected to an IEEE 802 1x LAN network Supported 802 1x protocols are EAP MD5 EAP PEAP and EAP TTLS The 802 1x authentication are enabled by setting 802 1x Mode to On On 802 1x authentication enabled Off 802 1x authentication disabled Anonymous Identity The 802 1x Anonymous ID string is to be used as unencrypted identity with EAP types that support different tunneled identity EAP PEAP and EAP TTLS The anonymous ID if set will be used for the initial unencrypted EAP Identity Request Identity The 802 1x Username is the username needed for 802 1x authentication Password The 802 1x Password is the password needed for 802 1x authentication EAP MD5 On The EAP MD5 protocol is enabled Off The EAP MD5 protocol is disabled EAP_TTLS On The EAP_TTLS protocol is enabled Off The EAP_TTLS protocol is disabled EAP PEAP On The EAP_PEAP protocol is enabled Off The EAP_PEAP protocol is disabled Note that 802 1x wireless LAN is not supported 197 TANDBERG 550 MXP 5 8 3 Network Profiles This menu consists of 7 network profiles a prefix and a suffix can be added for each profile If you add a prefix suffix to a profile this prefix suffix will automatically be added in front back of the number being dialed Example 0 is added as a Call Prefix to the 2nd profile ISDN If you enter 12345678 in the dial menu and select ISDN the number dialed will be 012345678 0 is added as a Call Suffix
51. 222 U 250 Appendices Not available with set top systems WAVE II Camera Pinouts and Connectors 8 PIN Ru shielded modular jack This connector is used for the power and control signals to the main camera Pin 8 12V presence when connected in daisy chain Pin 7 GND Pin 6 GND Pin 5 RXD in Pin 4 TXD out Pin 3 12V Pin 2 GND Pin 1 12V Standard Phono Used for composite video signal Power 2 0 mm DC power jack 12V 1A required Standard Mini Din Used for S Video signal 6 PIN RJ modular jack This connector is used when cascading cameras Control out signal and external camera detection Note It does not provide power for cascaded camera PRI Pinout Pin 6 GND 251 TANDBERG 550 MXP Pin 5 Pin 4 Pin 3 Pin 2 Pin 1 252 GND RXD in TXD out Presence 12V in daisy chain GND Appendices Dimensions Front view Side view 174 UNC self tapping mounting hole Tr iopod 253 TANDBERG 550 MXP Appendix 12 Remote Control TRC3 TRC4 Remote Control TRC 3 TRC4 The TANDBERG remote control transmits IR signals using the following parameters Protocol Siemens SDA2208 Reference frequency 485kHz Address 4 amp 7 IR wavelength 940nm IR carrier frequency 30kHz 254 Remote Control key code map Button codes Dec Hex 0 0 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 OA 11 0B 12 OC 13 OD 14 0E 15 OF 16 10 17 11 18 12 19 13 20 14 21
52. 4 P5 P6 P7 P8 P9 P10 P11 P12 P13 P14 Appendices Appendix 13 Cisco CallManager Registration Cisco CallManager registration Configuring an H 323 client on the CallManager 4 0 The registration of a H 323 client in CallManager is supported on the CallManager CCM 4 0 software and forward 1 2 6 To configure the CallManager with an H 323 client log on to the administration web interface and go to the phone configuration page The Phone configuration page is located on device top menu gt Add a New device gt Phone gt H 323 Client In the phone configuration page type the IP address of the TANDBERG system in the Device name field select device pool and push the insert button A pop up box will now appear on the screen and ask you if you would like to configure the directory number Push the ok button You should now see the Directory Number Configuration WEB page Enter the E 164 phone number of your TANDBERG system in the Directory number field and in the Forward and Pickup Settings enter the time of No Answer Ring Duration The time selected has to have a value from 1 to 300 seconds Push the Add button to update the CallManager with the directory number settings You have now configured the CallManager with a H 323 client and should be able to register the TANDBERG system to it When the TANDBERG system is registered to a CallManager it will be possible to place and receive calls from thi
53. 5W Stereo Speakers high quality Frequency range 100Hz 20kHz Enclosed MDF speaker cabinet Note that there are different solutions on integrated audio modules and speakers included in the larger high end TANDBERG systems Please contact your TANDBERG representative for more information These are available with the TANDBERG 3000 MXP Profile and TANDBERG 6000 MXP Profile only 219 TANDBERG 550 MXP 6 7 Stereo Speaker Kit Note that the following applies only for systems with a stereo S PDIF output The Stereo Speaker Kit provides an pair of floor standing loudspeakers in addition to the built in DNAM Using these speakers will enable stereo functionality in your system and thereby enhance the sound experience To experience stereo sound the stereo speakers have to be connected to the Digital Natural Audio Module DNAM as well as confirming this under Stereo Settings in the main audio menu The stereo sound source may either be located at the far end or locally as a sound source CD DVD connected to the codec audio AUX VCR inputs If using a local stereo sound source you also have to enable Stereo I O mode On in the same audio menu to be able to receive stereo sound on your system and to send stereo signals to the far end See chapter 4 5 4 for more information Check also that the full range frequency audio coding AAC LD is enabled In Call Quality menu AAC LD is checked and AAC LD 128 threshold is the same or lower tha
54. 95 1998 Eric Young eay cryptsoft com All rights reserved OpenSSL is distributed under the terms of the OpenSSL and SSLeay licenses which are both BSD style open source licenses TANDBERG 550 MXP snprintf Copyright 1999 Mark Martinec mark martinec ijs si All rights reserved Snprintf is distributed under the terms of the snprintf license which is a Frontier Artistic style open source license A standard copy of snprintf can be located at the author s web site http www ijs si software snprintf xSupplicant wpa_supplicant 802 1x Copyright c 2002 2005 Jouni Malinen jkmaline cc hut fi xSupplicant is distributed under the terms of the xSupplicant license which is a BSD style open source license Disclaimer The information in this document is furnished for informational purposes only is subject to change without prior notice and should not be construed as a commitment by TANDBERG The information in this document is believed to be accurate and reliable however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document nor for any infringements of patents or other rights of third parties resulting from its use No license is granted under any patents or patent rights of TANDBERG This document was written by the Research and Development Department of TANDBERG Norway We are committed to maintain a high level of quality in all our documentation Towards this effort we welcom
55. Auto Split 4 Split 5 1 Split and Voice Switched view Auto Split displays all participants on the screen simultaneously 4 Split displays the 4 last speaking Participants including the MultiSite host 5 1 Split displays the speaking participant in a big picture and the other participants in small pictures Voice Switched mode displays the participant that is speaking in full screen Switch between these picture modes using the Conference Layout menu Continuous Presence layout 4 split Voice Switched mode The MultiSite option is not available on the TANDBERG 550 MXP TANDBERG 770 MXP and TANDBERG 1000 MXP 79 TANDBERG 550 MXP 3 12 3 Terminal Names Choose Terminal Names to see a list of the participants of the MultiSite conference Press Cancel to go back 80 Administrator Settings 3 12 4 Chair Control Not supported by TANDBERG MCU or MultiSite As chairman you have access to more MultiSite Services Select Chair Control to assume the role of chairman of the conference Select Release Chair to end the role as chairman A Chair indicator appears when you have Chair and disappears when chair is released 81 TANDBERG 550 MXP 3 12 5 Assign Floor and Release Floor from Participant Assign Floor allows the chairman to select which of the conference participants are to be broadcasted to all other participants 82 Administrator Settings 3 12 6 View Site and End View Not supported by TANDBERG MCU or MultiSi
56. B 1 2 Vpp 5 5 23 5 dBu dBu Table2 Signal Levels Line level inputs Note that for the dBu value for input clipping level and absolute max output level a sine waveform is assumed If numbers in dBV are required dBV value is 2 2 dB lower than the dBu value e q 10 dBu equals 12 2 dBV Please see Interfaces for details on the audio connectors 162 Administrator Settings 5 5 2 Output Level Settings The audio out is intended for connection to televisions or audio amplifiers Digital mode SPDIF is Supported when configuring the output to SPDIF mode by the web interface or dataport XML Adjust the audio output level to the loudspeakers The volume keys on the remote control also adjust the level of the audio output Signal levels Absolute max Nominal line level output level level outputs Output menu Vpp dBu dBu level settings 0 0 dB 1 2 Vpp 5 5 dBu 23 5 dBu 1 5dB 1 4 Vpp 4 0 dBu 22 0 dBu 3 0 dB 1 6 Vpp 2 5 dBu 20 5 dBu 4 5 dB 1 9 Vpp 1 0 dBu 19 0 dBu 6 0 dB 2 3 Vpp 0 5 dBu 17 5 dBu 7 5 dB 2 8 Vpp 2 0 dBu 16 0 dBu 9 0 dB 3 3 Vpp 3 5 dBu 14 5 dBu 10 5 dB 3 9 Vpp 5 0 dBu 13 0 dBu 12 0 dB 4 6 Vpp 6 5 dBu 11 5 dBu 13 5 dB 5 5 Vpp 8 0 dBu 10 0 dBu 15 0 dB 6 5 Vpp 9 5 dBu 8 5 dBu 16 5 dB 7 8Vpp 11 0 dBu 7 0 dBu 18 0 dB 9 2 Vpp 12 5 dBu 5 5 dBu 19 5dB 11 0Vpp 14 0 dBu 4 0 dBu 21 00dB 13 0 Vpp 15 5 dBu 2 5 dBu 22 5dB 15 5 Vpp 17 0 dBu 1 0 dBu Applies to Output 1 at volume setting 15 Note that f
57. BERG 550 MXP 5 2 9 Startup Welcome Menu The Welcome Menu contains the Menu System Status your System Name and dial in numbers On The Welcome Menu is shown when the system wakes up from standby mode Off The Welcome Menu is not shown when the system wakes up from standby mode Press the OK button to open the welcome menu Welcome Picture The Welcome Picture is what you see in the background of the welcome menu Selfview Selfview is shown in the background of the welcome menu In most cases this means that main camera is displayed and you can see the video image of yourself Off No picture is shown in the background of the welcome menu Logo It is possible to upload a company logo to the system For more information about how to upload a Logo see Appendix 6 Set the Logo settings to On to display the logo On Choose On if you want the company logo to appear in the background of the welcome menu Off The logo is not displayed Note The TANDBERG Logo will be displayed if no other company logo is loaded and logo is enabled Display Welcome Text The welcome text displays your system name and dial in numbers by default It is possible to hide this information by choosing Display Welcome Text Off On Welcome text is displayed on the welcome menu 136 Administrator Settings Off Welcome text is not displayed on the welcome menu Welcome Text You can change the welcome text to any text you like instead of the default t
58. C to Dataport 1 199 Touch Tones 29 U User Guide 105 V Video Aloortthbm 149 Video Call 34 Video cassette recorder VCH 212 Video Name ssssssnnesnnnesesnnnsennnennnn nennen 169 Video Oualttv ceeeeeeeeeceteeeeeteeeeeeeee 152 View Administrator Settings 0 0001e0 95 View Gite 83 VNC Settings 0 ceceeeeeceeeeeeeeeeeeeeneees 146 Volume and ose ee eeeeeeteeeeeeeeeeeeeeeetaeeeeees 27 W Wamings eaaa aas 101 Waste handling A v WAVE I camera siisii 4 247 Web Gnapehots eee eereeeeeee 168 Welcome menu 136 Welcome Green 18 X XGA EE 115 287
59. Call Management Maximum call length timer Automatic SPID and line number configuration National ISDN GR 2941 CORE SoftMux H 331 Broadcast Mode URI Dialing EMBEDDED ENCRYPTION H 320 and H 323 point to point calls Standards based H 233 H 234 H 235 v2 amp v3 DES and AES NIST validated AES NIST validated DES Automatic key generation and exchange IP NETWORK FEATURES IEEE 802 1x EAP Network Authentication H 235 Gatekeeper Authentication DNS lookup for service configuration H 235 Authentication Differentiated Services DiffServ Resource Reservation Protocol RSVP IP precedence Appendices CLOSED CAPTIONING TEXT CHAT T 140 text chat available from Telnet Web and User Interface PRESENTATIONS AND COLLABORATION Soft Presenter Package including PC SoftPresenter Digital Clarity amp Native Formats Advanced Video Layouts Streaming compatible with Cisco IP TV Apple QuickTime RealPlayer v8 etc SYSTEM MANAGEMENT Support for the TANDBERG Management Suite Total management via embedded web server SNMP Telnet SSH FTP and SOAP Remote software upload via web server ftp server or ISDN 1 x RS 232 local control and diagnostics Remote control and on screen menu system External Services from TMS DIRECTORY SERVICES Support for Local directories My Contacts Corporate Directory and Global Directory Unlimited entries using Server directory supporting LDAP and H 350 Unlimited number for Corporate
60. IF MOTION VGA 448p gt CIF gt QCIF MOTION SVGA 448p gt CIF gt QCIF MOTION XGA 448p gt CIF gt QCIF MOTION Wide w448p gt w288p gt CIF gt QCIF SHARPNESS PAL 4CIF gt VGA gt CIF gt QCIF SHARPNESS NTSC 4SIF gt 4CIF gt VGA gt SIF gt CIF gt QCIF SHARPNESS VGA VGA gt 4CIF gt CIF gt QCIF SHARPNESS SVGA SVGA gt XGA gt 4CIF gt VGA gt CIF gt QCIF SHARPNESS XGA XGA gt SVGA gt 4CIF gt VGA gt CIF gt QCIF SHARPNESS Wide w720p gt w576p gt w448p gt w288p gt CIF gt QCIF Transmission mode with Motion or Sharpness selections 5 4 4 2 Native Resolutions The following live video resolutions are supported on the system Native NTSC ASIF 704 x 480 pixels Digital Clarity 400p 528 x 400 SIF 352 x 240 pixels Native PAL ACIF 704 x 576 pixels Digital Clarity 448p 576 x 448 CIF 352 x 288 pixels QCIF 176 x 144 pixels SQCIF 128 x 96 pixels Native PC Resolutions XGA 1024 x 768 pixels Digital Clarity 153 TANDBERG 550 MXP SVGA 800 x 600 pixels Digital Clarity VGA 640 x 480 pixels Digital Clarity Wide 16 9 Resolutions w288p 512 x 288 pixels w448p 768 x 448 pixels w576p 1024 x 576 pixels w 720p 1280 x 720 pixels Note that the TANDBERG 550 MXP and the TANDBERG 1000 MXP do not transmit the following video formats 448p 400p iCIF iSIF w288p w448p w576p and w720p 154
61. MXP 3 8 2 Delay Standby for 3 hours Delay Standby for 3 hours postpones the automatic standby mode for 3 hours This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors It is also possible to postpone the system from entering standby mode for 1 hour see Delay Standby for 1 hour 46 Administrator Settings 3 8 3 Do Not Disturb To prevent the system from accepting any incoming calls activate the Do Not Disturb function The caller will hear a busy tone when calling the system The monitor will be black when Do Not Disturb is active see figure below This is useful when using the display for a presentation as a local PC monitor and you do not wish any incoming calls during the presentation End Do Not Disturb by pressing any key on the remote control 47 TANDBERG 550 MXP 3 9 Phone Book The Phone Book is available via the Phone Book button on the remote control or from the Make a Call menu Using the Phone Book is time saving and prevents the user from inadvertently calling the wrong number The contacts are sorted alphabetically The contact names are displayed in the list and the telephone or video numbers bandwidth and net profiles of the selected contact are displayed at the bottom line Navigate up and down in the Phone Book with the arrow keys on the remote control Use the letter keys to search through the contacts beginning with the
62. Main Camera PC 95 TANDBERG 550 MXP Default Call Settings Audio Settings Inputs Level Settings Outputs Level Settings Echo Control Audio Leveling AGC Alert Tones amp Volume Video Settings Picture Control 96 Document Camera VCR AUX VNC Split Screen Call Type Network Bandwidth Restrict 56k Auto H320 Bandwidth Auto H323 Bandwidth SIP Mic1 Mic2 Mic3 Audio4 Audio5 Audio6 Mix Mode VCR Ducking Mic1 Mic2 Mic3 Audio4 Audio5 Audio6 Out1 Out2 AUX Out3 VCR Out1 Mode Out1 Out2 AUX Out3 VCR Mic1 Mic2 Mic3 Audio4 Mics Audio5 AUX Audio6 VCR Received Audio Video Call Alert Tone Telephone Alert Tone Alert Volume Alert Speaker Key Tones Camera Tracking Mode MCU Status Line Web Snapshot MultiSite Picture Mode Focus White balance Video Name Network Type Advanced ISDN Settings ISDN PRI Settings Channel Hunting Advanced ISDN PRI Settings Leased E1 T1 Settings External network configuration IP Settings Administrator Settings Brightness Main Cam AUX Doc Cam VCR PC VGA VNC ISDN BRI PRI Leased E1 T1 External H331 ISDN Switch Type ETSI Euro ISDN Line1 Setup On Number Number SPID1 SPID2 Line2 Setup On Number Number SPID1 SPID2 Line Setup On Number Number SPID1 SPID2 Sub Address Validate Numbers MSN Parallel Dial Send Own Numbers Sending Complete Number Range
63. Navigation ccecceeeeeeeeeeeeeeeeeeeeeneeeeeeeees 23 Network Profiles 0 0ccccee cee essences 198 Number keys 28 P PC Presenter accenn 70 PC Goitbresenter cess eens 71 Permissions ccccceee cece ceseeeeeseeeeeeeeee eens 113 Phone Book NEE 55 ee a a RP e A N 54 Mute 53 Ne eneen 53 Picture Control 65 PIP Appearamnce 145 PIP Placlng sricsossseiserisaiionsuaisusnssaiideenis 145 Postpone 1 bor 45 Postpone 3 hours 46 Precision HD Camera 247 Presentation Presentation key 68 142 Presentation Menu 69 Presentation Source sssr 142 bDreseis cccccccccccceeeececccsssseaueeeeeeeeseeaneneeseees 63 Production Of produits v R Release Char 81 Release Floor 78 Release Floor from Participant 82 Request Floor 78 RI EE 104 Restore detauhts eseese esenee 200 S Screen Settings ccceseceeeeeeeeeeeeeneeees 115 CALC EE 58 Selfview 00 eceeccecctecceesesneeeeesseeeeesseeeeeseaaes 24 SIP ask Senet al send ati eee 188 Gnapsbot esnearen aa 73 74 Snapshot Source s s s 143 Software Options s 121 Start up Video Source eeeeeeteeeeeeees 141 System configuration ses eeseeeeeeese eene 14 System Information 91 System Name 108 T Take Chaire 81 Take new snapshot ssssessseeesseene 73 74 Telephone Add On 222 Telephone Call 36 Terminate Meeting 85 Test Subsystem eeseeeeeeeeee eeen 94 GE AAE E EA dee exe 103 TIMEOUT EE 125 To connect a P
64. Number Indications of Missed Calls or Warnings if any It is possible to customize the text on the welcome screen See Menu Settings for how to edit the welcome text John Smith My IP Number 12345 nl Y M WI 18 Administrator Settings 3 2 Using the Remote Control The system is controlled with a remote control Think of the remote control as a mobile phone with number keys and call keys Use the arrow keys and press OK to navigate through the menus The system s most commonly used functions are also accessible directly from the remote control The Infra Red IR sensor for the remote control is located in front of the WAVE II Camera The remote control TRC 3 t 3 2 f N OOA WN Mic Off turns your microphone on and off see Mic off Arrow keys are used for navigation in the menu and for moving the camera when the menu is hidden see Navigation Volume and adjusts the Codec volume only and not the monitor s volume see Volume and The Layout key toggles between full screen and different display layouts see Layout Cancel takes you back one step in the menu system Use Cancel to delete characters in an input field see Navigation Press and hold the Cancel key for 1 second to close the menu Press the Call key to place a call see Make a Call Camera presets define specific camera positions Move the camera to the desired position and press and hold a number key for 1 second
65. Number 3 Site 4 must dial MultiSite Number 4 And so forth Receiving calls to a MultiSite When the MultiSite receives incoming calls you can accept or reject it Pressing the green key is equivalent to pressing Accept Pressing the red key is equivalent to pressing Reject End a MultiSite Call Ending a MultiSite Call is not very different from ending a normal point to point call Use the red key on the remote control or End Call from the Menu The end call menu lists all the calls that participate in the conference To end a single call select the call press OK or the red key on the remote control To end all calls press the End All Calls button in the menu Duo Video in MultiSite calls In a MultiSite call the MultiSite can transmit the Duo Video and or H 239 to the other participants that support Duo Video and or H 239 This means that any participant can send Dual Stream and the MultiSite will transmit it to the other participants The participants that do not support Duo Video or H 239 will only receive Main Video or only the dual stream dependent on software options installed Mix ISDN IP A conference can consist of any combination of ISDN IP sites The MultiSite option is not available on the TANDBERG 550 MXP TANDBERG 770 MXP and TANDBERG 1000 MXP 86 Administrator Settings 3 12 10 Text Chat While in an ISDN or IP call to another system supporting Text Chat T 140 select Text Chat the Services Menu Enter text in the
66. P address of the management system that provides the Phone Book Path The Path indicates the function of the management system 111 TANDBERG 550 MXP 5 1 6 External Services Settings External Services On When set to On External Services are available Off When set to Off External Services are unavailable IP address Enter the IP address of the service provider for External Services Path Enter the Path to the External Services provider The services available are defined by the service provider 112 Administrator Settings 5 1 7 Permissions Permissions contain settings for incoming telephone Calls Far End Control Remote Software Upgrade and Fallback to Telephony Access Code An access code will help you control the use of the system All users must enter a code to identify themselves and the call will be charged on their account Access Codes are handy for group systems where there are more users or divisions that share the costs of using the system Access Code can be set to On and Off Please refer to section Appendix 5 for more information on Access codes On When making a call an Access Code dialog box will be shown The user must enter the correct password in order to put the call through Off No password is necessary to make a call Incoming Telephone Calls On The system will accept incoming telephone calls Off The system will not accept incoming telephone calls This is useful to prevent incomi
67. Please refer to the actual menu page on your system TV Monitor Format wide screen monitors only To fully leverage your wide screen display activate the Native 16 9 format by setting the TV Monitor Format to Wide Note that you should only change this setting if your TV monitor is a wide screen 16 9 monitor or projector All composite and s video output formats will then be optimized for Wide Screen TV monitors Normal Output format is optimized for Normal TV monitors 4 3 Wide Output format is optimized for Wide TV monitors 16 9 VGA Monitor Format To fully leverage your wide screen display activate the Native 16 9 format by setting the VGA Monitor Format to Wide Note that you should only change this setting if your VGA monitor is a 117 TANDBERG 550 MXP wide screen 16 9 monitor or projector The VGA and DVI output will then be optimized for Wide Screen VGA and High Definition HD display Normal Output format is optimized for Normal VGA monitors 4 3 Wide Output format is optimized for Wide VGA monitors 16 9 Wide screen VGA or TV monitor In Wide native mode VGA Out Quality The supported range of VGA formats will be optimized for the VGA display monitor based on the source image VGA Out Quality enables the user to change the preferred format for the DVI VGA output It is recommended to keep this setting in Auto unless your screen doesn t support some of the XGA or SVGA formats the system is using N
68. RS366 PND RS366 DLO RS366 NB1 RS366 NB2 RS366 NB4 RS366 NB8 RS366 DSC RS366 PWI RS366 GND 273 TANDBERG 550 MXP Cable Specification RS 530 Cable TANDBERG MXP and Classic Endpoints that support External Network e Connector on Tandberg End o Female 26pin High Density DSUB Newark P N 50F2055 or Equivalent e Connector on RS 530 o DSUB 25 pin Male e Cable length o 1meter Signal Name Female Male Comments 26pin DSUB 25pin DSUB Tandberg end RS 530 DCE end Pin Number Pin Number Do not connect shield to FOND Send Dat 2 Send Data B Send Timing Twisted Pair Receiver Ready Twisted Pair Receiver Ready LOS A Unbalanced Twisted Pair 274 Glossary Cable Specification RS 530 RS 366 TANDBERG MXP and Classic Endpoints that support External Network e Connector on Tandberg End o Female 26pin High Density DSUB Newark P N 50F2055 or Equivalent e Connector on RS 530 o DSUB 25 pin Male e Connector on RS 366 o DSUB 25 pin Male e Cable length o 1meter Signal Name Female Male Male Comments 26pin 25pin 25pin DSUB DSUB DSUB Tandberg RS 530 RS 366 end DCE end Pin Pin Pin Number Number Number Frame Ground Do not connect shield to FOND Signal Ground Ke Send Data A Twisted Pair Send Data B Send Timing Twisted Pair Send Timing Terminal Ready A Terminal Ready B RS366 ACR ae ae i RS366 CRQ OO es RS366 NB4 RS366 NB8 amp Receive Data Receiver Ready A Twisted P
69. S Pin 4 VIDEO LVDS Pin 3 RXD in Pin 2 GND Pin 1 12V Power 2 0 mm DC power jack 12V 1A required 6 PIN RJ modular jack This connector is used when cascading cameras Control out signal and external camera detection Note It does not provide power for cascaded camera PRI Pin out Pin 6 GND Pin 5 GND Pin 4 RXD in Pin 3 TXD out Pin 2 Presence 12V in daisy chain Pin 1 GND Multiple Camera support The system is able to control a total of 4 cameras Either 1 Precision HD Cameras plus up to 3 WAVE II Cameras or up to 4 WAVE II cameras Optional the Precision HD Cameras and the WAVE II cameras are supplied with the necessary cabling In addition an external power supply for the camera is included You can connect both Precision HD Cameras and WAVE II cameras to the system Camera number one must be connected to video input 1 or to the HD input data 2 Camera two must be connected to video input 2 Camera number three must be connected to video input 3 and so forth 248 Appendices The maximum length of the camera cable for multiple cameras supported by TANDBERG is 20 m 65 ft Applies to T3000 MXP Profile with new hardware Disabled when connected to a TANDBERG system using the TANDBERG Camera Cable This output does not support HDCP High Bandwidth Digital Content Protection Precision HD Camera Dimensions Back view Side view 249 TANDBERG 550 MXP Top view
70. SDN network via the E1 T1 interface using an Adtran T1 ESF CSU ACE or equivalent CSU will allow up to 1 54 Mbps connection The E1 T1 interface must be connected to a CSU approved according to IEC 60950 UL 1950 or equivalent standard The PRI line will run the AT amp T 4ESS 5ESS and National ISDN protocols in addition to Euro ISDN E1 Connecting to Adtran T1 ESF CSU ACE Connect the PRI cable from the system to the input marked CPE Customer Provided Equipment on the Adtran CSU straight through category 5 cable is recommended Connect to the network via the NET connector on the Adtran CSU Configuration of the system Open the Settings Menu from the Control Panel and select Network Choose Network Type PRI and specify your PRI number max Channels cable length between system and CSU and switch type Configuration of Adtran T1 ESF CSU ACE Enter 2 CONFIG menu using SCROLL and ENTER buttons Enter 3 TERMINAL menu Check 1 FORMAT ESF 2 CODE B8ZS 3 SET LBO 0 133 corresponding to Cable Length setting on the system Go to Menu and enter 1 NETWORK menu 7 SET LBO 0 0 according to information from Telco Also other network parameters should be set according to information from your Telco 243 TANDBERG 550 MXP Appendix 9 Connecting the System to the Switched 56 Network Connecting the system to the Switched 56 network Using Telesync TS 256 SW56 ISDN adapter Connecting the system to the SW56 network using
71. Settings Network Profiles Data Port Encryption Encryption mode Administrator Password IP Access Password Streaming Password VNC Password Remote Upgrade Password Access Code Camera Standby Mode MCU Status Line Web Snapshot Video Name Inputs Output Level Settings Alert Tones amp Volume Only when a non latin character System Name is used Note that the system features and menu settings may vary depending on network selection and software package 2 Installation Precautions Never install communication wiring during a lightning storm Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations Never touch uninstalled communication wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying communication lines Avoid using communication equipment other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning Do not use the communication equipment to report a gas leak in the vicinity of the leak Always connect the product to an earthed socket outlet The socket outlet shall be installed near to the equipment and shall be easily accessible Never install cables without first switching the power OFF 1TR6 network type is not approved for connection directly to the telecommunications network This network typ
72. TANDBERG 550 MXP User Manual Software version F5 D13721 05 June 2006 This document is not to be reproduced in whole or in part without permission in writing from TANDBERG 550 MXP Trademarks and Copyright All rights reserved This document contains information that is proprietary to TANDBERG No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronically mechanically by photocopying or otherwise without the prior written permission of TANDBERG Nationally and internationally recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged Third Party Software Amended Expanded Copyright notices for third party software on the TANDBERG MXP systems are listed below Full copies of the licenses and warranty statements are located on the product CD in the license files directory The non commercial third party code is distributed in binary form under the terms of non copyleft style open source licenses such as BSD Artistic or MIT X Consortium The product also has some binary code distributed under the terms of the GNU public license with an exemption which allows static links to non copyleft commercial code In accordance with section 3 of the GNU General Public License copies of such code will be provided upon request by contacting TANDBERG Please contact us by using the Online Support section a
73. TTP Hypertext Transfer Protocol A protocol used to transfer information on the internet A web browser interface is used to access the management computer Max number of simultaneous connections is unlimited although only one is processed at a time HTTPS Hypertext Transfer Protocol Secure sockets If a Web server supports the SSL protocol establish a secure communications channel to prevent the interception of critical information the Internet address for the server will begin with https instead of http FTP File Transfer Protocol A member of the TCP IP suite of protocols used to copy files between two computers on the Internet FTP provides standard method for remote software upgrades Max number of simultaneous connection 1 TELNET Telnet provides access to management functions by using a standard command line interface Max number of simultaneous connection 8 in addition to the RS232 connection TELNET Challenge TMS Tandberg Management Suite uses MD5 Challenge Response algorithm RFC 1321 Telnet access for encryption of password over the IP network SNMP Simple Network Management Protocol A standard network protocol for management and surveillance of TCP IP networks RFC 1157 SNMP vi RFC 1213 MIB II DHCP Dynamic Host Configuration Protocol DHCP is a TCP IP protocol that offers dynamic IP addresses and other configuration parameters subnet mask to network clients It provides safe reliable and si
74. The Call Settings can be altered for the current call if required The Call Settings are defined in Control Panel Call Quality Default Call Settings It is possible to start Streaming from this menu For setting up a MultiSite conference see Add Call for details e If the system has an embedded MCU Multipoint Control Unit you can set up a Multisite conference Make a Call Dial Number UE CS od ei The Phonebook and Call Type Selector icons are placed to the right of the Dial Number entry field 34 Administrator Settings 3 5 1 Place a Call The TANDBERG system can make both Video calls and Telephone calls A Call Type selector button is placed to the right of the number entry field The button shows if it is a video call default or a telephone call Press the button to show a drop down list to select the type of call Display the Call menu by either 1 Select Make a Call from the menu or 2 Press the green Call button on the remote control In the Call menu enter the Dial Number either 1 Manually or 2 Select the book symbol in order to display the Phone Book and select a conference participant Select type of Call Telephone Call or Video Call 1 If you are dialing manually you might need to change the type of call A button to the right of the entry field shows if you have a telephone call or a video call This button is called the Call Type Selector 2 Click on the Call Type Selector to the left of th
75. VI Dust Cover PE Mold A2E1544 PIN ASSIGNMENTS The TANDBERG 550MXP and TANDBERG 770 MXP do not support VGA in but the endpoint can be setup to support VGA out for a monitor 206 6 1 2 2 Audio Inputs Audio Peripheral Equipment 1 microphone input balanced 24V phantom powered via XLR connectors audio input line level via RCA connectors All audio inputs are active by default For further information refer to chapter Audio Audio input connector specification Connector label Signal type Connector codec Input impedance Max input level when set to minimum input level Max input level when set to maximum input level Range menu adjustable input gain Phantom power voltage Phantom power resistor pin 2 Phantom power resistor pin 3 Max phantom power current pr mic Microphone s Balanced XLR F pin 1 gnd pin 2 hot pin 3 cold neutral 2400 ohms pin 2 3 83 mVpp 6 2 mVpp 22 5 dB 16 steps of 1 5 dB 24 V 5 1200 ohms 1200 ohms 12 mA Audio input s Unbalanced Female RCA phono sleeve ground centre signal 10K ohms 15 5 Vpp 1 2 Vpp 22 5 dB 16 steps of 1 5 dB 207 TANDBERG 550 MXP 1 Audio Output 1 output line level via RCA connector providing audio from far end in addition to dial tones This output is used by the monitor loudspeakers Audio output connector specification Connector label Audio outputs Signal type Unbal
76. a Telesync Adapter is described below There are different Telesync Adapters for different configurations of SW56 networks The network types tested with the system are SW56 2Wire and 4Wire Connecting Connect the system ISDN1 cable to the BRI S T interface on the Telesync Adapter Connect the two SW56 cables from the Telesync adapter Line 1 and Line 2 to the SW56 network Circuit 1 Circuit 2 SW56 Telesync Adapter TANDBERG Configuration of the system Select network type to National ISDN LINE 1 SETUP NUMBER1 program with number from the first SW56 line NUMBERz2 program with number from the second SW56 line SPID1 program with number from the first SW56 line SPID2 Leave blank How to call It is important to use Restrict 56k Select Restrict 56k in Call Settings in the Call menu select the field next to the phone book button in the call menu A second number field will appear when ISDN is selected for Net within Call Settings and you choose bandwidth 128 kbps Enter the second number in the call settings menu 244 Appendices Appendix 10 Connecting the System to ISDN using NT1 Network Adapters Connecting the system to ISDN using NT1 network adapters Connecting Connect the first ISDN cable from ISDN 1 on the system to the S interface on your first NT1 network adapter Connect the other ISDN cables to the appropriate NT1 network adapters Connect the U interface of your NT1 adapter to the line provi
77. a presets to easily vary between predefined near end camera angles This is useful when pictures from many different camera angles have to be sent to the far end E g ina meeting there is a white board a PC and a small meeting table Use camera presets to move between these camera perspectives in order to present the correct information to the participants at the far end without having to move the camera manually every time A preset is deactivated when the camera is moved manually with the arrow keys Presets are available from the menu When you are in a call you can also activate presets directly from the remote control You can save up to 15 presets Each camera preset is able to store camera angle video source and audio source selection How to use preset directly from the remote control When you are in a call you can activate presets with just one press on the number keys on remote control The number keys will however not work as presets when you are in an input field in order to write numbers or letters 1 Press a number on the remote control The camera will move to the corresponding angle or video source stored on that number How to use presets via the menu Le 1 Select Camera Control Display Presets in the menu P 2 Select the wanted preset with the arrow keys on the remote control and press OK How to save a new preset directly from the remote control 1 Move the camera to the desired position or select the desired v
78. able provided by TANDBERG or a standard BRI cable The pinout of the S T interface is BRI Pinout Pin 3 TX Pin 4 RX Pin 5 RX Pin 6 TX 209 TANDBERG 550 MXP 6 1 4 Data port The data port s are implemented as Data Communications Equipment DCE The connector used are female 9 pin D subs Signal name Direction Pin number Carrier detect CD From 1 DCE Receive data From 2 RXD DCE Transmit data To DCE 3 TXD Data terminal From 4 ready DTR DCE Signal ground 5 GND Data set ready From 6 DSR DCE Ready to send To DCE 7 RTS Clear to send From 8 CTS DCE Ring indicator RI From 9 DCE 210 Peripheral Equipment 6 2 Document Camera A document camera can be used for showing text diagrams and a variety of graphical material as well as small three dimensional objects How to use a document camera with your system 1 Connect the document camera to the Doc Cam input if available on the system 2 Open the Presentation menu from Menu and choose Doc Cam 3 You can also program the Presentation key on the remote to activate document camera See chapter Presentation Key for more information If you want to use S Video from the document camera you can connect the document camera to the AUX input on the system Note that this requires a system with an additional video input 211 TANDBERG 550 MXP 6 3 DVD VCR DVD VCR Playback Mono For playback connect a cable between Video Out on t
79. acking speeds may be altered in the Video Settings menu in Control Panel see Camera Tracking Mode for further details A Voice Detector makes the system more tolerant of noise and ensures the camera not to move by noise such as paper shuffling etc Note that pressing Mic Off will temporarily disable camera tracking until you turn on the microphone again 66 Administrator Settings 3 11 Presentation The Presentation Functionality in the system enables you to show other available video sources in addition to your Main Camera This is perfect for meetings where you would like to show a PowerPoint presentation for example You can even use arrow keys up and down on the remote control to activate Page Up Down on the PC this only applies when using VNC Use Presentation outside a call to make a local presentation for the people in your own meeting room Use Presentation when you are in a call to make a presentation for the far end as well The quickest way to show a presentation is to use the Presentation Key on the remote control The presentation key shows a predefined video source PC is the default It is possible to change the presentation source in the Presentation menu Choose Presentation from the Menu if you want to select a video source manually The Presentation Menu offers you all the available video sources supported by your system 67 TANDBERG 550 MXP 3 11 1 Presentation Key The quickest way to show a presentation
80. address of your local system User press Enter or enter IP password Type bin and press Enter Go to the user folder type cd user Upload the access txt file type put access ixt Exit from ftp type bye Administrator Password Access to the administrator menu on the system unit can be controlled using password protection You can set the Administrator Password in Menu Settings in Security or from the dataport menupassword set lt pin code gt The pin code should be maximum 5 five digits To erase the password enter an empty pin code Streaming password By setting a streaming password in the streaming menu on the system a password has to be entered on the streaming client to be able to see the video stream from the system IP Password 238 Appendices By setting an IP Access Password on the system all access to the system using IP Telnet FTP and WEB requires a password This password can be enabled from telnet or dataport using the command ippassword lt ip password gt The default IP username and password is TANDBERG To remove this password use the command ippassword From telnet this is only possible by first entering the correct password IP Services The different IP services on the system FTP Telnet Telnet Challenge HTTP HTTPS SNMP and H 323 can be disabled to prevent access to the system By using the commands below the services can be independently enabled d
81. air RssePno 5 RS366 GND A B A B 2 11 17 13 15 16 20 Zi NN oo a Receive Data B Receiver Ready B 23 Twisted Pair RS366 DLO O 6 Receive Timing A Receive Timing B LOS A 25 LOS A Unbalanced Rssb 2 ooo Ree RS366 NB 7 EEN RS306 NB2 een 275 TANDBERG 550 MXP Cable Specification RS 449 Cable to KIV 7 TANDBERG MXP and Classic Endpoints that support External Network e Connector on Tandberg End o Female 26pin High Density DSUB Newark P N 50F2055 or Equivalent e Connector on RS 449 o DSUB 37 pin Male Signal Name Female Male Comments 26pin DSUB 37pin DSUB Tandberg end DCE end Pin Number Pin Number Frame Ground 1 1 Do not connect shield to FAND Send Data A 11 4 Twisted Pair Send Data B 12 14 Send Timing A 17 15 Twisted Pair Send Timing B 18 12 Receive Data A 13 3 Twisted Pair Receive Data B 14 16 Receive Timing A 15 17 Twisted Pair Receive Timing B 16 9 LOS 25 31 Signal Ground 19 1 4 20 28 Jumpers 19 23 27 Jumpers 276 Glossary 8 Glossary 199 AV1 External input for the TANDBERG LOEWE monitor 2nd monitor The second monitor of your videoconferencing system The second monitor is normally placed on the right side of the first monitor ACIF 4 times CIF 704x576 pixels ASIF 4 times SIF 704x480 pixels A AACLD Advanced Audio Coding Low Delay Access code Use Access codes to password protect outgoing calls Accessorie
82. all progress is available through the Channel Status window This window indicates the various stages each B channel goes through whilst establishing a connection Status Comments BRI Idle the channel is idle Calling when calling the network has acknowledged the call Connected when connection is established Sync when the channels are synchronized Active when all available channels are connected Releasing waiting for the network to confirm a release of the call Released when disconnected the network has acknowledged the disconnection Cause codes The most common cause codes for ISDN are 1 Unallocated unassigned number 2 No route to specified transit network WAN 16 Normal clearing 17 User busy 18 No user responding 21 Call rejected 28 Invalid number format incomplete number 29 Facility rejected 31 Normal unspecified 34 No circuit channel available 41 Temporary failure 58 Bearer capability not presently available 65 Bearer service not implemented 69 Requested facility not implemented 81 Invalid call reference value 88 Incompatible destination 100 Invalid information element contents 102 Recovery on timer expiry 127 Internetworking unspecified 255 TANDBERG specific undefined cause code 92 Administrator Settings 4 2 3 Call Status Comprehensive information about the call is available through the Call Status window The menu has two columns one for transmitted and one for received au
83. alls when the call time exceeds the length specified Max channels Indicates the maximum number of channels the system is allowed to use on the E1 T1 interface MCU Multipoint Conference Unit MCU status line Shows indicators for MultiSite MCU and DuoVideo MicOff Microphone is switched off Mix mode How to adjust the weighting of each microphone to obtain the best possible audio and minimize the background noise Modem mode Dataport Supports external control of the system via a PC as in Control Mode Once a call is established Dataport 1 will automatically switch to Data mode When the call disconnects Dataport 1 switches back to Control Mode MSN Multiple Subscriber Number Possible to attach different ISDN terminals with different numbers to the same physical ISDN telephone line The service can be ordered from the telephone company multipoint call A call with more than two participants including yourself MultiSite The TANDBERG systems internal MCU Built in system which makes it possible to establish meetings with up to 6 video calls and 5 telephone calls The MultiSite option is not available on all systems MultiSite cascading By connecting up to 4 or 6 depending on the system capacity MultiSite systems together to achieve a higher number of participants in a multipoint call N NAT Network Address Translation NAT support in the videoconferencing system enables proper exchange of audio video data when connec
84. anced Connector codec Female RCA phono sleeve ground centre signal Output impedance 680 ohms Max output level when set 15 5 Vpp to maximum output level and volume control set to 1 2 Vpp max Max output level when set to minimum output level and volume control set to max Range menu adjustable 22 5 dB 16 steps of 1 5 dB output gain Volume control attenuation 0 to 21 dB mute steps of 1 5 dB audio out 1 Additional attenuation is possible on room loudspeaker audio output using the volume control setting 208 Peripheral Equipment 6 1 3 Network Ethernet 1 x Ethernet RJ 45 Jack LAN interface 10 100 Mb up to 768kbps To connect the system to a LAN use the Ethernet cable provided by TANDBERG or a standard Ethernet cable The cable specification is If no LAN is available and the codec is connected directly to a computer use a crossover cable The crossover cable specification is l l w A a d 3 Poe 3 6 N 6 If such a connection is needed the system and the PC must use static TCP IP settings because no DHCP server is controlling the small LAN which has been created between the computer and the system When configuring a back to back connection between the PC and the system make sure both static IP addresses exist on the same subnet ISDN BRI Interface ISDN 1 420 RJ 45 Jack Basic Rate Interface S T 2B D 128 kbps per ISDN I F To connect the system to BRI use the ISDN c
85. andwidth Point to point ISDN IP MultiSite Rate Matching Dual Stream DuoVideo H 239 Secure Conference H 264 Picture Mode MultiSite Model Bandwidth Point to point ISDN IP MultiSite Rate Matching Dual Stream DuoVideo H 239 Secure Conference H 264 Picture Mode MultiSite Model Bandwidth Point to point ISDN IP MultiSite Rate Matching Dual Stream DuoVideo H 239 Secure Conference H 264 Picture Mode MultiSite 234 Up to 2Mbps VS CP4 CP5 1 990MXP 990NET MXP Standard 1920 IP only Options 512 1920 990NET 768 1920 Total 2304kbps 4x768 video no audio 4x512 video 3 audio Yes Yes All bandwidths Up to 2Mbps VS CP4 CP5 1 770MXP Standard 768 IP only Option 128 768 Not Available Not Available Yes All bandwidths Up to 768 Not Available 550MXP Standard 768 IP only Options 128 768 384 768 Not Available Not Available Not Available All bandwidths Up to 768 Not Available Up to 2Mbps VS CP4 CP5 1 880MXP 880NET MXP Standard 1152 IP only Option 384 1152 Total 1152kbps 4x384 video no audio 4x320 video 3 audio Yes Yes All bandwidths Up to 768 VS CP4 CP5 1 1000MXP Standard 768 IP only Options 128 768 384 768 Not Available Not Available Yes All bandwidths Up to 768 Not Available Appendices Appendix 3 Environmental Considerations Environmental consideratio
86. ase the floor Remote Short for Remote Control Request Floor The MCU will broadcast the video in full screen to all other participants in the conference If the MCU conference has a chairman a request will be sent to the chairman Restart Restarts the system 282 Glossary Restore defaults Restores system settings to the factory defaults Restricted call A call to a 56 kbps network By default the system will dial an unrestricted call a call to a 64 kbps network and downspeed to 56 kbps if necessary S VHS S video S video The standard camera uses one of the S video inputs in the codec Selfview Outgoing video In most cases the image of your self Serial number A unique number the hardware serial number listed in the System Information menu to identify your system towards your TANDBERG representatives Side by Side Side by side view means that two pictures are displayed side by side each other on the screen You will se two equally sized pictures SIF Standard Input Format 352x240 pixels SNMP Simple Network Management Protocol SNMP Community SNMP Community names are used to authenticate SNMP requests SNMP requests must have a password in order to receive a response from the SNMP agent in the system The SNMP Community name is case sensitive SNMP Trap Host Identifies the IP address of the SNMP manager SNMP traps Generated by the agent to inform the manager about important events SoftMux Ensures high
87. atically become active when a number key is pressed on the remote control The camera will move to the position preset for the number key used If users want the system to behave like before set the setting to Presets Manual While in a call the Number Menu will appear every time the number key is default pressed on remote control The user can choose between the options available dependent of the system For more information see chapter 3 2 8 2 Manual Number Key Mode 5 2 6 1 Manual Number Key Mode The pop up menu will look slightly different based on the options installed at the system and whether you have stored camera presets or not Press a number key while in a call when having MultiSite and stored presets A dialog box appears offering the options e Adda Call gt Go to Call menu e Dial Extension Number gt Go to Touch Tones Mode e Use Presets gt Go to Camera Presets mode Press arrow key to navigate in the list Press OK on the remote control to select the desired entry Presets mode If you have selected Use Presets you put the system in Preset mode That means that all number key presses will select presets An indicator text says Select Presets 0 9 Press OK when done Press a number key while in a call when having MultiSite but no stored presets A dialog box appears offering the options e Adda Call gt Go to Call menu e Dial Extension Number gt Go to Touch Tones Mode 130 Admin
88. ation about how to use the menus and the remote control General configuration 1 Open the General Settings menu Press OK Menu to open the Menu if not already displayed Select Control Panel General to open the General Settings menu General Zi Language English System Name OTOC Autoanswer Qof On On Mic Off Phone Book Settings External Services Permissions Screen Settings Software Options Date and Time Settings GER 2 Language Press OK in the Language field and select the desired language from the list 3 System Name International Name Enter a name in the System Name field using the number keys on the remote control in the same way as with a mobile or cellular phone Hold down the key for one second to switch back and forth from numbers to alpha characters 4 Auto Answer Phone Book Seitings External Services Settings and Permissions These settings may be left unchanged if no special needs are required See chapter General Settings for more information 14 Installation Screen Settings When using wide screen 16 9 monitors set TV Monitor Format to Wide 16 9 TANDBERG also recommends setting Picture Layout to Picture outside Picture when using 16 9 monitors Picture outside Picture provides a display layout optimized for wide screen monitors The display layout may be changed at any time using the Layout button on the remote control Software Options To activate options
89. ation is already displaying in full screen on your PC prior to connecting your PC to the video system Plugging a PC into the system is made extremely simple through the PC Presenter avoiding the need for any additional hardware such as a projector PC Video converter or extra cables How to connect a PC to the codec with the DVI VGA cable 1 Connect the VGA DVI cable to the PC Presenter PC DVI I in connector on the codec 2 Connect the VGA DVI cable to your PC VGA Output 3 If you would like to use audio as part of the presentation connect the headset jack on your PC to the audio input on the PC presenter VGA cable 4 When the PC is connected to the codec hit the Presentation key to display the PC image on the system If no PC image is displayed on your monitor make sure that your PC is set to activate your VGA output On most laptop PCs you must press a special key combination to switch the PC image from the PC screen to the video screen Note that the DVI VGA input is compliant with VESA Extended Display Identification Data EDID and will be able to reconfigure the PC s screen settings if it is currently configured to a VGA format that the system doesn t support For details on formats supported on DVI I in please refer to Interfaces 70 Administrator Settings 3 11 4 PC SoftPresenter and VNC Optional feature PC SoftPresenter is used to display PC images on your system without using a VGA cable PC Pres
90. ations e Cable type o Shielded e Connector housing o Metal with cable shield connected to metal housing at 26 pin connector end Signal Name Female Male 34pin Comments 26pin DSUB Winchester Pin number Pin number HA i 23 esn ee mB 2 S GEN T RCLK B X TCLK A xmt clock 17 Y Twisted pair TCLK B 18 AA DTR 26 H C RI 24 L J RLSD 22 Note For Data Triggered leased line applications signals DTR Rl and RLSD are not used 270 Glossary Cable Specification V 35 RS 366 Cable TANDBERG MXP and Classic Endpoints that support External Network e Connector on cable at Codec end o Female 26 pin high density DSUB with thumbscrews e Connectors on cable at V 35 adapter end o Male 34 pin Winchester AMP part number 201357 1 or equivalent and o Male 25 pin DSUB with thumbscrews e Cable length o Maximum 20 meters 60 feet e Cable type o Shielded e Connector housing o Metal with cable shield connected to metal housing at 26 pin connector end Signal Name Female Male 34pin Male Comments 26pin DSUB Winchester 25pin Pin E Ea Pin METE EE Frame ground Sga ground E 23 se XB B 12 PON 14 Sp 16 e 18 I EES E le lt 4 lw v RS366 DPR RS366 ACR RS366 CRQ RS366 PND RS366 DLO RS366 NB1 RS366 NB2 RS366 NB4 RS366 NB8 RS366 GND 271 TANDBERG 550 MXP Cable Specification RS 449 Cable TANDBERG MXP and Classic Endpoints that support External Network e Connector on Tandberg End
91. ble color 3 Pin 1 Pin 5 Pin 2 Pin 4 Pin DDC Clock 6 15 Orange DDC Data 7 12 White Vertical Sync 8 14 Yellow DDC Power 5V 14 16 9 Red Digital return 15 5 10 Black RGB Red C1 1 Red Coax RGB Green C2 2 Green Coax RGB Blue C3 3 Blue Coax Horizontal Sync C4 13 Brown 204 RGB Return C5 6 7 8 Outer Shield Shell Shell Ground Audio Left Centre Tip Audio Right Ring Centre Audio GND Gnd Sleeve Gnd PC cable VGA DVI with integrated audio Applies to T3000 MXP Profile with new hardware Peripheral Equipment RGB Coax Shield Outer Shield Audio Black Audio Red Audio Shield 205 TANDBERG 550 MXP VGA to DVI A Cable Pinouts No ON Oa SS WN wk wh esch ek seh P GO MA en Item Cable Connector Connector Tube Metal Can Metal Can Ferrite Screw Screw Molded Molded Molded Dust Cover Dust Cover 7 _ WFYI OMIWOA IAWN B t VGA to DVI A cable male male 5m black maximum length 5m Description UL20276 3Coax 30 IP 28 5C 28 AEB Black OD 7 0mm L 5000mm HDD 15P Male Black HDD 17P Male Black PE Tube Black OD 1 5 10 1 0 15 1 5 8 2 510 1 5 15 5 0 10 mm HDD 15P Male OD 8 5mm HDD 17P Male OD 8 5mm RH 16 28 5 8 0mm 4 40UNC 4 47mm Molded PVC 30P Black 4 40UNC 4 47mm Molded PVC 30P Black PVC Over mold 45P Black A991826 PVC Over mold 45P Black A2K1188 PVC Over mold 45P Black A2K1017 HDD 15P Dust Cover PE Mold A2T0225 D
92. call is connected an open padlock symbol will be displayed When encryption has been established a closed padlock symbol will be displayed On The system will only send and receive encrypted data The call will not be established if not all participants support encryption Off The system will not send or receive encrypted data Technical encryption information like encryption algorithm and encryption check code can be found in the Call Status menu Only available on systems with MultiSite option supported and installed 171 TANDBERG 550 MXP 5 7 2 Encryption Mode Auto The system will try to use the most secure encryption AES dependent on the capabilities of the other sites For sites that do not support AES encryption DES encryption will be tried AES The system will try to use AES with 128 bits encryption when setting up calls If AES is not supported by the other site s no other type of encryption will be initiated DES The system will always try to set up the call using DES with 56 bits encryption on ISDN and IP If all other sites do not support DES no other type of encryption will be initiated Both AES and DES Encryption are supported for mixed ISDN IP calls In addition AES and DES Encrypted sites can be connected at the same time 172 Administrator Settings 5 7 3 Passwords Administrator Password IP Access Password Streaming Password VNC Password Access Code and Remote Software Upgrad
93. d If TTL is set to 2 data will not traverse 39 TANDBERG 550 MXP Streaming Source Allow Remote Start Announcements Video Rate Streaming Password more than 2 router hops Auto Enables streaming of both local and far end video Selection of which site to be streamed is done using voice switching the site that speaks is streamed Local Only the local video will be streamed Remote Only the far end video will be streamed Local and far end audio is always streamed On Streaming can be started from external user interfaces like the Web browser or Telnet session Off Streaming can only be started from the Video Conferencing System User Interface using the remote control or by using the Data port This will prevent activation of streaming using Web browser or Telnet sessions See also Password section below On The codec will send announcement packets to the network that it is streaming This enables a streaming client e g a PC to connect to the codec s streaming session Used by Cisco IP TV Off No announcement packets will be transmitted Defines the Video streaming rate from the system Range is 16 kbps 320 kbps In addition audio G 711 streaming rate is 64 kbps providing a maximum streaming rate of 384 kbps Set password so that only participants entering correct password will be able to view the streaming session Entering a password will prevent unauthorized people from access
94. d the system automatically goes to letter mode Writing letters works like on a mobile phone Press the key that corresponds to your desired letter Press the key as many times as needed to get the right letter Change to lower or back to upper case letters with the a A key and space with the O _ key To write numbers in a text input field press the button through all the letters Press once more and the number will appear Example How to write System 123 in the System Name input field Press the 7 key four times to get an S Press the key once to switch between upper case and lower case letters Press the 9 key three times to get a y Press the 7 key four times to get an s Press the 8 key once to get a t Press the 3 key twice to get an e Press the 6 key once to get an m Press the 0 key once to get space Press the 1 key three times to geta 1 Press the 2 key four times to get a 2 Press the 3 key four times to get a 3 28 Administrator Settings 3 2 7 Touch Tones To activate dialing touch tones during a call press the Touch tones button Otherwise the number keys will work as configured in the Number Key Mode see Control Panel Menu Settings Number Key Mode An indicator will let you know that Touch tones are enabled Press OK to exit Touch tone mode 29 TANDBERG 550 MXP 3 2 8 Presets and Extension Numbers When pressing a number key on the remote control while in a call the us
95. d cards e Compaq WL110 11 Mbps Wireless LAN e Lucent Orinoco 11 Mbit s SILVER e Lucent Orinoco 11 Mbit s GOLD e Cisco Aironet 350 series AIR PCM 350 series e Enterasys Networks RoamAbout 802 11 DS High Rate e Melco Buffalo WLI PCM L11G Recommended access point e Compaq WL410 base station Note The PC card PCMCIA card used must comply with the relevant regulations for such cards in the country where it is used The unit must be supplied by power supply AC DC adapter powerbox SPN 270 12 which complies with the requirements for limited power source according to IEC EN 60950 191 TANDBERG 550 MXP Encryption Select Encryption if you want to use WEP encryption on your Wireless LAN connection Increased encryption level will decrease performance Use Key Select which of the keys shown below you want to use Key 1 4 The 64 bit keys can consist of a leading star and 5 characters The 128 bit key can consist of a leading star and 13 characters Start with a and then the text Example 128 bit key secretkeyhome Encryption using Hex numbers The 64 bit keys can consist of 10 hexadecimal digits Example de01ad4dbe The 128 bit key can consist of 26 hex numbers 192 Administrator Settings 5 8 2 5 SNMP Settings SNMP Seitings SNMP Trap Host identifies the IP address of the SNMP manager SNMP Simple Network Management Protocol SNMP Ver 1 is used for monitoring and configuring of different entities in a
96. dard corresponding to 4SIF Primary used in USA Japan and other countries O Option Key Required by the system to activate optional features such as MultiSite and Presenter P PAL Phase Alternation by Line Video standard corresponding to 4CIF Primary used in Europe Middle East and Asia Parallel dial Channels will be dialed and connected in parallel when setting up a bonding call PC PresenterTF An easily accessible PC connection plug When connected the PC image is displayed on the monitor PC SoftPresenterTF Shows PC images via the LAN connection PIP Picture In Picture point to point call A call with two participants including your self POP Picture Outside Picture POP is a picture layout mode that is optimized for wide screens Full screen 1 3 layout and emulated dual monitor layout Precision HD Camera High Definition camera delivers high resolution quality video Presentation Presentation means to show another video source Use the Presentation Key for a predefined presentation source Use the presentation menu to choose among all available video sources Presentation source The video source that is on display when you press the Presentation Key on the remote control Presets Predefined camera positions and video sources Q QCIF Quarter CIF 176x144 pixels QSIF Quarter SIF 176x120 pixels R Release Floor To end the request floor function release floor to site Allows the chairman to rele
97. ded from your network provider For convenience the NT1 adapters could be placed inside the cabinet If needed use the shorter ISDN cable RJ45 connectors delivered with the NT1 between the codec and the NT1 and the longer ISDN cable between the NT1 and the connector RJ45 at the wall socket Configuring The configuration of the system is performed in the same manner as described in ISDN BRI Settings The NT1 should be powered up and you should check that the network is active Please check your NT1 User Manual 245 TANDBERG 550 MXP U interface NT 384 NT 1 tripie S T interface 246 Appendices Appendix 11 TANDBERG Cameras TANDBERG Precision HD Camera Available to TANDBERG 8000 MXP 6000 MXP Profile 3000 MXP Profile Maestro MXP and Edge 75 85 95 MXP Pin outs and Connectors lt l AO Cl E aa pest P TANDBERG 550 MXP Extra Camera In 12V DC Power In HD Video Out HDMI Codec HD Video Out Kensington Lock oO NS NOTE The enclosed TANDBERG Camera Cables must be used Do not use other camera cables as this might cause problems with the transfer of video signals from the Precision HD Camera 8 PIN RJ shielded modular jack This connector is used for the power video and control signals to the main camera PRI Pin out Pin 8 12V presence 2 8mA current source when connected in daisy chain Pin 7 GND Pin 6 TXD out Pin 5 VIDEO LVD
98. dio video data information If Dual Stream or MultiSite is available on your system and in use pressing the UP DOWN keys will show one page per connected site Some of the information fields will vary dependent on if H 320 ISDN calls or H 323 IP calls are made 93 TANDBERG 550 MXP 4 2 4 System Selftest The system performs a check to determine internal hardware integrity System Selftest is useful when you want to check if your network connection is active 94 Administrator Settings 4 2 5 View Settings This window displays all the system settings Use the arrow key on the remote control to scroll through the list View Settings may contain General Settings System Name Language Dual Monitor Auto answer Max Call Length Access Code Incoming MCU calls Incoming Telephone calls Far End Control Fallback to Telephony Screen Settings TV Monitor Format Picture Layout VGA Monitor Format VGA Out Quality PC Picture Format Allow VGA 50Hz Software Options Options Installed Serial Number Current Option Key Menu Settings Menu Timeout in Call Welcome Menu Welcome Picture Logo Balloon Help Display Welcome Text Welcome Text Administrator Password Presentation Settings Duo Video Mode Start up Video Source Presentation Source Snapshot Source Auto Display Snapshot PIP Placing H 323 Presentation Rate VNC Settings Address Display Number Call Quality Video Algorithm Audio Algorithm Interlaced Video Quality
99. directory through TMS 400 number global directory 200 number local directory Received Calls with Date and Time Directories in Local Languages Placed Calls with Date and Time Missed Calls with Date and Time 16 SELECTABLE MENU LANGUAGES Arabic Simplified Chinese Traditional Chinese English French German Italian Japanese Korean Norwegian Portuguese Russian Spanish Suomi Swedish and Thai Chinese Korean and Japanese Input Method Editors Import Custom Language through TMS CUSTOMIZED WELCOME SCREEN AND COMPANY LOGO Picture JPEG logo jpg Recommended maximum size is 704x576 for Welcome Screen and 352x288 for Encryption Required Screen POWER Auto sensing power supply 100 250 VAC 50 60 Hz 40 watts max OPERATING TEMPERATURE AND HUMIDITY 0 C to 35 C 32 F to 95 F ambient temperature 10 to 90 Relative Humidity RH STORAGE AND TRANSPORT TEMPERATURE 20 C to 60 C 4 F to 140 F at RH 10 90 non condensing APPROVALS Directive 73 23 EEC Low Voltage Directive Standard EN 60950 Directive 89 336 EEC EMC Directive Standard EN 55022 Class B Standard EN 55024 Standard EN 61000 3 2 3 3 231 TANDBERG 550 MXP IP type of service ToS Directive 1999 5 EEC R amp TTE Directive IP adaptive bandwidth management including flow Standard TBR3 control Approved according to UL 60950 and CAN CSA Auto gatekeeper discovery C22 2 No 60950 Dynamic playout and lip sync buffering Co
100. dministrator Settings DNS Settings DNS Server 1 5 DNS Server defines the network addresses for DNS servers Up to 5 addresses may be specified If the network addresses are unknown please contact your administrator or Internet Service Provider DNS Domain Name DNS Domain Name is the default domain name suffix which is added to unqualified names Example DNS Domain Name is example com and the name to lookup is videosystem will result in a videosystem example com DNS lookup 181 TANDBERG 550 MXP 5 8 2 2 H 323 Settings E 164 alias This is the E 164 address of the system The E 164 address is equivalent to a telephone number sometimes combined with access codes Valid characters are 0 9 and When using a gatekeeper the system will send a message to the gatekeeper containing both the E 164 address and the H 323 ID of the system H 323 ID The H 323 ID of the system may be specified here The System name is used if no H 323 ID is entered H 323 Call Setup Direct An IP address must be dialed in order to make a H 323 call The system will not use a gatekeeper or CallManager Gatekeeper The system will use a gatekeeper to make an H 323 call CallManager The system will use a CallManager to make a H 323 call H 323 Prefix When dialing a number prefixed with digits specified by H 323 Prefix and with Net Auto an H 323 call will be placed Example H 323 Prefix is 555 Dialing 55582 wit
101. dwidth Information for TANDBERG Endpoints Bandwidth information for TANDBERG endpoints Model Bandwidth Point to point ISDN IP MultiSite Rate Matching Dual Stream DuoVideo H 239 Secure Conference H 264 Picture Mode MultiSite Model Bandwidth Point to point ISDN IP MultiSite Rate Matching Dual Stream DuoVideo H 239 Secure Conference 8000MXP 7000MXP Standard 768 3072 Option 1920 4096 Total 3072kbps 4x768 video 4 audio 3x1536 video no audio Total 6144kbps 6x1152 video 5 audio 5x1536 video no audio 4x1920 video 5 audio 3x3072 video no audio Yes Yes All bandwidths Up to 2Mbps VS CP4 CP5 1 3000MXP 3000NET MXP Standard 384 1536 Option 512 1920 3000NET 384 1536 Total 1536kbps 4x512 video no audio 4x384 video 3 audio Total 2304kbps 4x768 video no audio 4x512 video 3 audio Yes Yes All bandwidths 6000MXP Maestro Standard 768 3072 Option 1920 4096 Total 3072kbps 4x768 video 4 audio 3x1536 video no audio Total 6144kbps 6x1152 video 5 audio 5x1536 video no audio 4x1920 video 5 audio 3x3072 video no audio Yes Yes All bandwidths Up to 2Mbps VS CP4 CP5 1 2000MXP 1500MXP Standard 1920 IP only Options 512 1920 Total 2304kbps 4x768 video no audio 4x512 video 3 audio Yes Yes All bandwidths 233 TANDBERG 550 MXP H 264 Picture Mode MultiSite Model B
102. e OK button or the green Call button on the remote control How to reject an incoming call To reject an incoming call select the Reject icon and press the OK button or press the End Call button on the remote control Call Status Ringing Do Not Disturb GN Incoming calls will connect automatically if Auto Answer is set to On see Auto Answer for details When idle the system will accept all incoming calls as long as Incoming Telephone Calls are set to On see Permissions for details Also Do Not Disturb must not be activated see Do Not Disturb for more details 42 Administrator Settings 3 7 End Call How to end a call Press the red End Call button on the remote control or Press the Menu button on the remote control to display the menu and select End Call When the End Call dialog box is displayed either Press the red End Call button on the remote control again or Press the OK button to confirm that the call is to be ended End Call 10 47 15 228 O x Cance Note that switching off the monitor s using the power button on the monitor will not end a call Some systems come with monitors that are not possible to switch off 43 TANDBERG 550 MXP 3 8 Standby The system will automatically go to Standby mode when it is not in use In standby mode the screen s are black It is however still possible to receive incoming calls How to enter standby mode manually Select Standby from
103. e are allowed to make changes to the system The Control Panel will look like this wnen Administrator Password is set Control Panel CKE EEE 132 Administrator Settings 5 2 8 Kiosk Mode Settings Kiosk Mode In Kiosk Mode the system is set to a simplified state where it can be controlled with just the four arrow keys and OK You will get a simplified on screen menu with only basic functionality available make calls using predefined contacts in the phone book receive calls end calls adjust volume NOTE Deactivating the Kiosk Mode is only possible through e The web interface telnet or data port or e By pressing the Phone Book symbol 5 times and the number 3 key on the remote control Requires that Allow Use of Remote Control set to On Using Kiosk Mode Outside a call the Welcome Menu will be displayed Ae ve Place a Call Volume and Close 133 TANDBERG 550 MXP If Language Menu is enabled you will first see the language selection menu Select language and the Welcome Menu will be displayed with your desired language In a call the system will display Far End video in full screen If Max Call Length is set to a value and the system is in a call the system will display a warning when it is 5 minutes 1 minute and 10 seconds left of the call If pressing OK when the system is in a call the following menu will be displayed End Call Volume and Close The following Kiosk Mode settings allow you
104. e entry field and press OK to see the options Select the type of call Video Call or Telephone Call and press OK Make a Call Video Call Dial Number Telephone call TT ke GA amp When dialing manually toggle between ABC abc by pressing the button on the remote control and between abc 123 by holding the button for one second For IP addresses use a star as separator in the IP address If you are making a video call and the system is registered on a gatekeeper or border controller with DNS support there are several ways to call into the system lt IP address gt lt E 164 gt lt H 323 ID gt lt H 323 ID gt lt domain gt lt E 164 gt lt domain gt lt H 323 ID gt lt IP address gt lt E 164 gt lt IP address gt See H 323 Settings for details Place the call by either 35 TANDBERG 550 MXP 1 Use the arrow button on the remote control to select the Place Call icon and press OK or 2 Press the green call button on the remote control Make a Call Dial Number Leen cal serings Ca Gd 2 TIP When dialing a telephone number and pressing the green Call button on the remote control the system will in most cases automatically interpret the number as a video number and not a telephone number The interpretation can sometimes take a little while and it is faster to use the Call Type Selector button in the menu 36 Administrator Settings 3 5 2 Call Settings The Call Settings sp
105. e is only to be used behind a PABX This product complies with directives LVD 73 23 EC EMC 89 366 EEC R amp TTE 99 5 EEC Installation 2 1 Unpacking and Mounting The TANDBERG 550 MXP consists of the following items Videoconferencing system with built in camera Table Microphone Remote Control Batteries User Manual on CD Cables Place the system centrally on top of the monitor close to the front and ensure it is stable TANDBERG 550 MXP 2 2 Connecting Cables 1 Microphone cable Connect the microphone to the microphone cable Connect the microphone cable to microphone input 1 on the system 2 Monitor cable s To get the best possible picture quality connect the DVI output of the TANDBERG system to a flat screen with DVI VGA input With Scart Europe Connect the Scart adapter to one of the Scart connectors on your monitor With Scart Europe amp RCA S Video US Audio The cable with one RCA connector on one side and two RCA connectors on the other side Connect the two RCA connectors to your monitor or Scart adapter Audio Left Right connectors the audio signal from the system is a monaural signal and therefore is fed into both audio in sockets on the monitor Connect the other end to Audio Out Connect the S video cable to the S video connector on your monitor or Scart adapter If you do not have an S video connector on your monitor connect the RCA RCA video cable to the RCA co
106. e password are duplicated from their respective menus Using the Security menu gives you a quick way to change all passwords of the system 173 TANDBERG 550 MXP 5 7 4 Camera Standby Mode There is a setting to the Security menu called Camera Standby mode On default Off When Camera Standby mode is On the camera turns away when standby is activated When the system is activated the camera turns back to normal position On The camera will turn away when standby mode is activated and turn back to normal position when the system is active again This makes it easy to do a visual check to see if the camera is active or not Off The camera will always stay in normal position and will not turn away when standby mode is active 174 Administrator Settings 5 8 Network Network Cc LAN Settings Network Profiles Data Port 2 The network menu contain ISDN BRI Settings LAN Settings Network Profiles Data Port 175 TANDBERG 550 MXP 5 8 1 ISDN BRI Settings To make sure your system will work properly using ISDN BRI make the following settings 1 Set ISDN switch type 2 Enter ISDN line numbers and SPIDs if required 3 Disable unused lines Some software versions do not support 6 ISDN lines therefore some of the Line Setup entries may be grayed out ISDN switch type Select the type of ISDN network connected to your unit Note that 1TR6 should only be used if you are operating the system behind a
107. e you to Contact us with comments and suggestions regarding the content and structure of this document Patent information TANDBERG technology described in this manual is protected by one or more of the following U S Patent No 5 584 077 5 838 664 5 600 646 7 010 119 7 034 860 and other patents are pending in the United States and or other countries COPYRIGHT 2005 2006 TANDBERG User Manual Environmental Issues Thank you for buying a product which contributes to a reduction in pollution and thereby helps save the environment Our products reduce the need for travel and transport and thereby reduce pollution Our products have either none or few consumable parts chemicals toner gas paper Our products are low energy consuming products TANDBERG s Environmental Policy Environmental stewardship is important to TANDBERG s culture As a global company with strong corporate values TANDBERG is committed to being an environmental leader and embracing technologies that help companies individuals and communities creatively address environmental challenges TANDBERG s environmental objectives are to e Develop products that reduce energy consumption CO emissions and traffic congestion e Provide products and services that improve quality of life for our customers e Produce products that can be recycled or disposed of safely at the end of product life e Comply with all relevant environmental legislation European Env
108. ecifies the quality of the call Each call will be set up with the Default Call Settings if the settings are not altered Usually it is not necessary for the user to alter the settings The Call Settings are defined in Control Panel Call Quality Default Call Settings When setting up a call in the Make a Call menu 1 Select the Call Settings field for the participant and press the OK button on the remote control 2 Make desired changes to Network Bandwidth and Restrict 56k If this is to be the new default call settings select Set as Default in the menu 3 Select the OK icon and press the OK button on the remote control Call Settings Net Auto gt Bandwidth kbps Auto gt Restrict 56k On oOff Set as Default Make a Call OK C Dial Number GA KZ en CE D O O It is possible to make the changes made to the Call Settings default by selecting Set as Default and OK These settings will now be the default settings for all future manually dialed calls These settings are also available in the menu Control Panel Call Quality Default Call Settings 37 TANDBERG 550 MXP 3 5 3 SIP Services SIP enables you to use the features Add Call and Transfer even if your system doesn t have multipoint capabilities To get the SIP Services available you have to make a call using SIP as your Net See Call Settings 3 5 3 1 Add Call You can add another call to your existing SIP call How to Add another
109. ed by the down arrow until the Edit Contact icon is selected 3 The current settings for this contact are displayed in a dialogue box Alter the wanted settings 4 Press OK to save If the altered contact is part of a MultiSite Contact the contact will be updated in the MultiSite Contact automatically Edit Contact Nme DEES Number 45678 Call Type Video Call bk Net H323 gt Bandwidth kbps Auto gt Restrict 56k On O Off lat xp Cancel The MultiSite option is not available on all systems 54 Administrator Settings i 3 9 2 3 Delete Contact The Delete Contact function is available from My Contacts How to delete a contact 1 Select the contact that is to be deleted Press the left arrow on the remote control followed by the down arrow until the Delete Contact icon is selected The Delete Contact dialogue box is displayed 3 Confirm by pressing the OK button again Delete Contact Do you really want to delete Helen Holm a xp Cancel 55 TANDBERG 550 MXP 3 9 3 Corporate Contacts Global Contacts When selecting Phone Book the phone book opens showing the Global Contacts or the Corporate Directory below the folders Placed Calls Missed Calls Received Calls and My Contacts These contacts cannot be changed locally by the system only from the management system If there is a need to modify the number or any settings of a contact before making a call select the contact and press OK o
110. enter The system and your PC must be connected to the same LAN In addition VNC Virtual Network Computing server software must be installed on the PC Free software can be downloaded from hittp www realvnc com Install the software by running the downloaded file How to configure the VNC Server software 1 Select the following to setup VNC Windows Start All Programs Highlight RealVNC Hightlight VNC Server Show User Properties 2 Select Accept Socket Connections 3 Select Auto for Display Number Display Number in the system must then have the value 0 4 Enter a password in the Password field This must correspond with the VNC Settings on your system How to show PC using the PC Soft Presenter and VNC 1 Start the VNC software on your PC 2 To use VNC you must configure VNC Settings Open VNC Settings in the Presentation Settings menu in Control Panel Fill in the IP address of your PC Display Number and Password Press Save When you now choose VNC as video source in the Presentation menu you will see your PC using VNC If a PowerPoint presentation is being displayed then you can scroll through the presentation by pressing the up and down arrows on the remote control VNC settings will go back to default when the system goes to standby Fra GR GO Videoconference system 71 TANDBERG 550 MXP 3 11 5 Dual Stream DuoVideo H 239 Optional feature not available on all systems With Dual Strea
111. entication The authentication is a one way authentication from the endpoint system to a Gatekeeper i e the endpoint is authenticated to the Gatekeeper If the Gatekeeper indicates that no authentication is required the endpoint will still try to register Multiple H323 Aliases On If set to On the system will register multiple H 323 IDs on the Gatekeeper based on the values of the parameters System Name International Name and H 323 ID Up to 3 aliases are possible Off If all fields are empty the System Name is set to TANDBERG lt serial no gt and 183 TANDBERG 550 MXP Multiple H 323 Aliases is set to Off If set to Off the system will register a single H 323 IDs on the Gatekeeper based on the following priority e H 323 ID e International Name e System Name The default setting for Multiple H 323 Aliases is Off 184 Administrator Settings CallManager Settings CallManager IP This is the CallManager IP address that is used if you specify H 323 Call Setup CallManager 185 TANDBERG 550 MXP Advanced H 323 Settings The Advanced H 323 Settings only have an effect if they are supported by your IP infrastructure NAT NAT Network Address Translation is used when a PC and a videoconferencing system are connected to a router with NAT support NAT support in the videoconferencing system enables proper exchange of audio video data when connected to an external videoconferencing system when the IP traffic goes
112. er can decide what shall happen The system can be configured to act automatic or manual While in a call the user presses a number key to e add another call e dial extension numbers e use camera presets Setting Number Key to Automatic Some users want the camera presets as the default action when pressing a number key when in a call The number keys can be configured to always act like this or to act in accordance to any of the other available choices Setting Number Key to Manual Sometimes when you are in a call you need to switch between adding another call dial extension numbers or use camera presets Then you would want the system to give you a choice of what to do If you configure the Number Key Mode to Manual you can select the preferred action when pressing a number key For more information about Number Key Mode please see Control Panel Menu Settings Number Key Mode 30 Administrator Settings 3 3 On screen Indicators The system has a number of icons signaling different settings Dek EAEE Microphone Off This indicator is shown when the microphone is turned off Press the Mic off button again to turn the microphone back on see Mic Off for details Volume Off This indicator is shown when the volume is turned off Press Volume to turn the volume back on see Volume and for details Secure Conference AES This double padlock indicator is shown when AES encryption Secure Conference is active
113. er must manually control the images with the Layout button Auto Layout is default On To turn Auto Layout Off go to Screen Settings 25 TANDBERG 550 MXP 3 2 4 Mic Off To mute the microphone during a call press the Mic off button An on screen indicator appears in the upper right corner when the microphone is off In a call if audio is detected the on screen symbol will start to flash Pressing the Mic off button one more time will activate the microphone again Note that Mic off will mute all microphone inputs When an incoming call is answered the microphone may be in the off state because the Auto Answer setting is On Mic off see Auto Answer The icon will start to flash when you start speaking Remember to turn the microphone on before a meeting 26 Administrator Settings 3 2 5 Volume and Press the Volume key to adjust the volume level of the codec only not the monitor An on screen indicator will show the current level 27 TANDBERG 550 MXP 3 2 6 Number and Letter keys Pressing a number key when outside a call will bring up the call menu When in a call the number keys are used for Camera Presets Press a number and go to the corresponding Camera Preset see Camera Presets However when accessing an input field where numbers are required the system automatically goes to number mode and numbers can be dialed with the number keys as usual When accessing an input field where letters are require
114. erent ISDN terminals with different numbers to the same physical ISDN telephone line If Validate Numbers is set to On only calls to those numbers specified in the Line Setup menus will be answered This service can be ordered from your telephone company Parallel dial On Channels will be dialed and connected in parallel when setting up a BONDING call Off Channels will be dialed one by one which may increase the dialing time Send Own Numbers On The system will send its own numbers to the far end Off The system will not send its own numbers to the far end but please note that the network may still send your numbers to the far end Sending Complete On The system will send the ISDN message information element Sending Complete Off The system will not send Sending Complete 177 TANDBERG 550 MXP 5 8 2 LAN Settings LAN Settings contain IP Settings H 323 Settings SIP Settings Wireless LAN Settings SNMP Settings IP Services Quality of Service 802 1X Settings 178 Administrator Settings 5 8 2 1 IP Settings Remember to restart the system after making changes to IP Settings This can be done by selecting the Save and Restart at the bottom of the IP setting menu Changes in IP Settings menu will not have any effect until the system is restarted IP Protocol IPv4 IP version 4 supported IPv6 IP version 6 supported IP Address IP Subnet Mask and Gateway will be disabled Both Both IP version 4 and IP vers
115. eripheral Equipment Using the optional peripheral devices outlined in this chapter and the many others available you will be able to build your own applications for use with the system thereby better integrating the system into your business environment This chapter will explain how to connect peripheral equipment to your system First of all however we recommend you examine Interfaces with details on the available connectors on the back of the system Codec Peripheral Equipment contains Interfaces Document Camera VCR DVD Additional Cameras Additional Microphones TANDBERG DNAM and Speakers Stereo Speaker Kit Telephone Add On Dual Monitor XGA Monitors and Projectors VESA Display Power Management Digital Monitor Power Management Extended Display Identification 201 TANDBERG 550 MXP 6 1 Interfaces 6 1 1 Video 2 Video Inputs 1 video input used by the built in camera 1 video input supporting composite signals through RCA connectors Levels Composite 1 Vpp 75 ohm S Video Y C Y 1 Vpp 75 ohm C PAL 0 3 Vpp 75 ohm C NTSC 0 28 Vpp 75 ohm The system will automatically adapt to a PAL or NTSC input 3 Video Outputs 1 S Video output Mini DIN connector composite video output RCA connector 1 VGA DVI I DVI Digital Video Interface Integrated Digital amp Analog output analog or digital The Mini DIN connector and the RCA connector provide main video i
116. ext Remember that Display Welcome Text must be On to be able to edit the welcome text 137 TANDBERG 550 MXP 5 2 10 Icons The following indicator icons may be set to on or off Mic Off Volume Off On Air Encryption Bad Network Telephone DuoVideo H 239 See On screen Indicators for details 138 Administrator Settings 5 3 Presentation Settings Presentation Presentation Start o Auto Manual H 239 Disabled oEnabled Call Video Source Current gt Presentation Source PC gt Snapshot Source Main Cam gt Auto Display Snapshot 9 Auto Manual PIP Placing Top Right gt Presentation Rate ay gt 50 VNC Settings en o Presentation Settings contain H 239 Startup Video Source Presentation Source Snapshot Source Auto Display Snapshot PIP Placing Presentation Rate VNC Settings 139 TANDBERG 550 MXP 5 3 1 H 239 H 239 supports transmission of two video streams It combines elements of Duo Video and People Content If H 239 is disabled you will still be able to start TANDBERG Dual Video Stream Enabled Enables H 239 Disabled Disables H 239 The TANDBERG 550 MXP can only receive Dual Video Stream 140 Administrator Settings 5 3 2 Startup Video Source The Startup Video Source is the video source on display when the system wakes up from standby mode If you use Main Camera as start up source the system will start with Main Camera every time the system wakes up from standby rega
117. figure below Press the Layout button once more to change to 1 2 layout The far end image will be displayed as the main video with the near end usually the user of the system as a smaller image in the upper right corner If Duo Stream is used the Dual Stream image is displayed as the main image and the far end and near end as smaller images to the right see figure below for an example Press the Layout button again to get the 1 3 layout The next time the Layout button is pressed the normal full screen view of the far end is displayed Pressing and holding Layout for 1 second will always bring you back to full screen Remote view 70r 60 soy 407 3 2 oo Ist Qtr F d d Presentation o MMN SAN San Gael 2ndQtr 3rdQu 4thaw Example of Picture in Picture n sot a EE SR gt rE f 1 ill il 2 g d Ia Om Zei OW Sed Qiy Am OW Example of 1 1 Side by Side view wide screen 116 Administrator Settings e CH a 7 d alia Ist Qtr Znd Qir 3rd Qtr 4th Qu SEKR Remote view Selfview oa dii L L de Presentation Ist Qtr 2nd Qtr 3rd Qu 4th Example of 1 3 Picture outside Picture wide screen Note that if both TV monitor format and VGA format is set to Normal the system will skip the 1 3 layout which is not beneficial for 4 3 monitors Note that the following menu settings do not apply for all TANDBERG MXP systems
118. flexibility and adaptability Generally the IVM will always try to transmit the format closest to the video input format Each video input can be configured to either motion or sharpness Motion When there is a need for higher frame rates typically when a large number of participants are present or when there is a lot of motion in the picture At low bit rate CIF will be used from a PAL video input SIF from NTSC w288p from wide format HD720p input VGA SVGA XGA from PC Digital Clarity At high bit rate w448p will be used from a wide format HD720p input VGA SVGA XGA from PC Digital Clarity Sharpness Improved quality of detailed images and graphics lower frame rate ideal for enhancing quality at lower bandwidths 4CIF will be used from a PAL video input Digital Clarity ASIF from NTSC Digital Clarity 152 Administrator Settings w720p will be used from a wide format HD720p input VGA SVGA XGA from PC Digital Clarity IVM Resolution The following table shows relationship between Transmission modes selected by the system when Motion or Sharpness is set in the Call Quality menu IVM will use this table to optimize the Video quality according to the capabilities of the remote system s Basic Video Video Input Transmission mode selection rules Quality MOTION PAL 448p gt iCIF 50 gt CIF gt QCIF MOTION NTSC 400p gt 448p gt iSIF 60 gt iCIF 60 gt SIF gt CIF gt QC
119. for small groups and offices with the quality and reliability found in all TANDBERG equipment Users can dial in from a video system outside the enterprise without being registered to a gatekeeper The feature enhancement enables dialing through a TANDBERG Gatekeeper without being registered to it This makes it easy to call in from a video system outside the enterprise To be able to make such a call this feature must be enabled in your gatekeeper or border controller and the called endpoint must be registered with the enterprise gatekeeper or border controller NEW Users can dial in from a video system outside the enterprise without being registered to a gatekeeper i e dialing from using a global IP address SIP Services SIP Services enables the user to use the features Add Call and Transfer To get the SIP Services available you select SIP as your Net when you make a call You must have a SIP registrar VoIP solution that supports this NEW Enhanced SIP services to enable rich services like call transfer and suspend Enables integration into Video and Voice over IP V olP solutions from Microsoft Nortel and Avaya Conirollable Bandwidth When setting up a call with H 323 the bandwidth can be controlled by the user by setting the Presentation Rate The Presentation Rate is expressed in percent of the Call Rate and shall reflect the H 323 Presentation Rate settings of the sender Graphical View of the Audio Streams The graphical v
120. for the system a new option key must be entered in the Software Options menu see paperwork accompanying the system The Presenter option key should be entered under New Option Key Any bandwidth option key should be entered under New Bandwidth Key For more information on these options please contact your TANDBERG representative Date and Time Settings Select your preferred Date and Time Settings Save changes Remember to save any changes made in a menu by selecting the Save button on the menu line and pressing OK Network configuration 1 2 3 4 Open the Network menu Press OK Menu to open the Menu if not already displayed Select Control Panel Network to open the Network menu Network Cc LAN Settings Network Profiles Data Port Si ISDN configuration Set the Network type to the desired network Specify the settings for the selected network in the relevant menu For details follow the instructions in ISDN BRI Settings See also the examples in Appendix 9 Connecting the system to the Switched 56 network and in Appendix 10 Connecting the system to ISDN using NT1 network adapters LAN configuration Select LAN Settings in the Network menu and specify the necessary LAN settings according to the instructions from your LAN administrator For details follow the instructions in LAN Settings If there is an H 323 Gatekeeper present on your LAN refer to H 323 Settings as well Netwo
121. formation that the upgrade of the far end was successful At the same time a message box will appear at the remote system asking if you want to reboot the system to activate the new software 10 To activate the new software The ISDN connection needs to be closed and the TANDBERG MXP system must be rebooted 264 Appendices In the menu on the system under Control Panel System Information the installed software should now be displayed as the Software Version 265 TANDBERG 550 MXP Appendix 16 Declaration of Conformity EC DECLARATION OF CONFORMITY MANUFACTURER TANDBERG Telecom AS PRODUCT NAME TANDBERG 550MXP TYPE NUMBER TTC7 13 DESCRIPTION Video Conferencing Equipment This product complies with Commission Directives LVD 73 23 EEC EMC 89 336 EEC R amp TTE 99 5 EEC This product complies with harmonized Standards EN 60950 1 2001 EN 55022 1994 A1 A2 EN 55024 1998 A1 A2 EN 61000 3 2 2000 EN 61000 3 3 1995 A1 TBR 3 Layer 1 2 and 3 TECHNICAL CONSTRUCTION FILE NO X13687 YEAR WHICH THE CE MARK WAS AFFIXED 2005 For an official signed version of this document or details regarding documentation from the technical construction file please contact TANDBERG 266 Appendix 17 Protocols Supported PROTOCOLS SUPPORTED TCP IP Transmission Control Protocol Internet Protocol A set of networking protocols that provides connectivity over LAN WAN to any network computer H
122. fserv Diffserv QoS method is used Please see below for details IP IP Precedence QoS method is used Please see below for details Precedence IP Precedence Video Used to define which priority audio video data and signaling should have in the network The higher the number the higher the priority The priority ranges from O off 7 for each type of packets Auto will provide the following priority Audio 4 Video 4 Data 3 Signaling 6 IP Type of Service TOS helps a router select a routing path when multiple paths are available Delay Tells the router to minimize the delay Throughput Tells the router to maximize the throughput Reliability Tells the router to maximize the reliability Cost Tells the router to minimize the cost 195 TANDBERG 550 MXP IP Precedence Telephony Used to define which priority audio should have in the network for telephone calls The higher the number the higher the priority The priority ranges from O off 7 for each type of packets Auto will provide the following priority Audio 4 Diffserv Video Used to define which priority Audio Video Data and Signaling packets should have in an IP network The priority ranges from 0 to 63 for each type of packets Diffserv Telephony Used to define which priority Audio packets should have in an IP network for telephone calls The priority ranges from 0 to 63 for each type of packets 196 Administrator Settings 5 8 2 8 IEEE 802 1x 80
123. h Net Auto will select LAN 182 Administrator Settings Gatekeeper Settings Gatekeeper Discovery Auto The system will automatically try to register to any available gatekeeper If a gatekeeper responds to the request sent from the codec within 30 seconds this specific gatekeeper will be used This requires auto discovery on the gatekeeper as well If no gatekeeper responds the system will not use a gatekeeper for making H 323 calls and hence an IP address must be specified manually Manual The system will use a specific gatekeeper identified by Gatekeeper IP address Gatekeeper IP Address This is the gatekeeper IP address that is used if you specify H 323 Call Setup Gatekeeper and Gatekeeper Discovery Manual Note that if your system is part of a TANDBERG Expressway firewall traversal solution and is placed outside the firewall you should register the IP address of your Border Controller as the Gatekeeper IP address and set H 323 Call Setup to Gatekeeper Authentication Mode Auto If Authentication Mode is set to Auto and the gatekeeper indicates that it requires authentication the endpoint will automatically try to authenticate itself to the Gatekeeper Off If Authentication Mode is set to Off the system will not try to authenticate itself to a Gatekeeper but will still try a normal registration Authentication ID Authentication Password The system sends the Authentication ID and Password to a Gatekeeper for auth
124. h external audio equipment is connected The on screen audio level indicator will make it easier to set the correct input level settings The input level should be adjusted so that the average level reaches the transition between the green and the yellow area The audio inputs are adjustable in steps of 1 5 dB from 0 dB to 22 5 dB Level Settings Mic1 DT gt 3 0dB Audio2 p gt 9 0dB To help adjusting the input levels there is also a Peak Performance meter showing the peak audio volume for each of the audio inputs The level should be adjusted so that the Peak Performance meter never reaches the maximum value to avoid the acoustic echo canceller to malfunction due to overload of the microphone 159 TANDBERG 550 MXP The default level for Mic 1 is set for use with an Audio Technica AT871R or AT841R microphone in an average videoconferencing room The gain can be adjusted correctly for a wide range of microphones A few examples of microphone levels are Audio Technica AT871R 3dB default Audio Technica AT841R 3dB TANDBERG Audio Science Audio Technica AT 861PZ 3dB Crown PZM 6D 19 5dB Audio input 2 is set to a default level which is adhered to by most manufacturers of audio visual equipment and is a level at which most audio visual equipment CD players VCRs or DVDs will work TANDBERG Audio Science microphone elements Audio Technica AT 861PZ and Crown PZM 6D 160 Signal levels microphone inputs
125. hat the Snapshot feature uses H 261 Annex D and hence will not work when using H 264 video compression 73 TANDBERG 550 MXP 3 11 7 Display Snapshot The system stores the last sent or received Snapshot The snapshot is deleted automatically after the call How to display snapshots To view a stored snapshot first choose the Snapshot header Select Display Snapshot in the Presentation menu Press the Hide Snapshot button to deselect it When disconnecting the call the stored snapshot will be erased PONS Receiving snapshots 1 When receiving a snapshot the snapshot is displayed in full screen 2 Press OK to exit from the snapshot The last sent or received snapshot will be stored in the graphics memory and erased once the call is disconnected Note that Display Snapshot is only available when you have a stored snapshot Mam Vuden DuoVideo Snapshot Far End Video 74 Administrator Settings 3 12 Services A Multipoint Control Unit MCU enables several sites to participate in the same conference During an MCU conference the status line will provide information about the conference Services contain the following features Request Floor and Release Floor Conference Layout Terminal Names Chair Control Assign Floor and Release Floor from Participant View Site and End View Disconnect Participant Terminate Meeting More about Multisite embedded MCU Text Chat You can make a multipoint conference in
126. he Global Contacts are updated from the management system How to copy a contact from the Global Phone Book to the Local Phone Book 1 Select the contact to be copied to My Contacts 2 Press the left arrow on the remote control followed by the down arrow until the Copy Contact to My Contacts icon is selected A message box telling that the operation was successful will be displayed 59 TANDBERG 550 MXP 3 10 Camera Control There are several ways to control the camera 60 Control the camera directly with the arrow keys when the menu is closed or use the Move Camera function in the menu to control both the near end and far end camera see Move Camera and Far End Control for details Use the zoom button on the remote control will zoom the picture in and out Use Camera Presets see Camera Presets for details Adjust focus brightness and white balance see Picture Control for details Use Automatic Camera Tracking see Camera Tracking for details Use the TANDBERG Tracker see separate instructions included with the TANDBERG Tracker Administrator Settings 3 10 1 Move Camera It is possible to move the camera with the remote control or via the menu Moving the camera directly with the remote control When the menu is hidden the arrow keys will work on the camera If the menu is displayed press the Cancel button on the remote control to hide it Use the left and right arrow keys to pan the camera and the up and dow
127. he VCR and Video In VCR on the system Connect a cable between Audio Out on the VCR and the Audio In VCR on the system Choose VCR from the Presentation menu to activate the VCR input Make sure that Audio In VCR is On see chapter Audio If audio from VCR is too low this level can be adjusted in Audio Settings Inputs and Level Settings The audio from the VCR will be audible in the local speaker system The audio from the VCR and your microphone s will be mixed and sent to the far end When a person talks on either local or far end the VCR audio level will be reduced to make it easier to comment on a video recording when Audio Settings VCR Ducking On Note that a system with one video output and one mixed local and far end audio output is required for recording For playback a system with one video input and one audio input without integrated echo cancellation is required 212 Peripheral Equipment 6 4 Additional Cameras Extra fixed Cameras You can connect extra fixed cameras to your system for example a whiteboard camera Connect the video output of the additional camera to one of the available Video inputs on the system Note that additional controllable cameras are only available for some rollabout systems Settops and personal systems may be able to connect additional cameras 213 TANDBERG 550 MXP 6 5 Additional Microphones If your environment is such that you require more than one microphone for your r
128. he VESA DPMS standard consists of four modes Normal Standby Suspend and Off and applies to all Sync formats e g VGA DPMS standard Normal Standby Suspend Off H sync On Off On Off V sync On On Off Off Power savings None Minimal Substantial Maximum Recovery time None 2 3 seconds 2 3 seconds 8 10 seconds In Off mode some power may still be drawn in order to power indicator lights etc EDID contains the information on which mode a specific monitor supports TANDBERG supports all four modes However in F1 and above all monitors not listed below are automatically set to Off Monitor DPMS mode Dell Off T8000 Pioneer Suspend T6000 SAMPO Suspend Maestro Projection Design Off T7000 Sharp Off 225 TANDBERG 550 MXP 6 12 Digital Monitor Power Management DMPM is monitor power management applied over the digital DVI interface TANDBERG supports DMPM in software F2 and above Six monitor power states are defined Monitor On Power state Transmitter TANDBERG codec and receiver Monitor are powered and active This power state is equivalent with the DPMS normal mode Intermediate Power state When the codec goes from active to standby it turns off the DVI transmitter and the monitor can go from Monitor On Power state to Intermediate Power state Active off Power state The monitor can go from Intermediate Power state to Active off Power state when the monitor timer expires Non Link Recoverable Off Power State The
129. ideo source that you would like to store as a preset 2 Press anumber on the remote control for 1 second to save the preset It is possible to store one camera preset on each of the number keys 0 9 when storing camera presets from the remote control Camera preset 10 is stored on the O key 3 The new camera preset will overwrite any existing camera preset on that number How to save a new Preset via the menu id 1 Move the camera to the desired position or select the desired video TE E source that you would like to store as a preset 2 Select Camera Control Save New Camera Preset in the menu 3 Enter a number between 0 and 14 and press OK 4 Type a name for the preset to make it easier to separate the different presets 5 Press Save The new Camera Preset will overwrite any existing camera preset on that number 63 TANDBERG 550 MXP 3 10 4 TANDBERG Tracker How to save presets for the TANDBERG Tracker Select which camera preset is to be used on the TANDBERG Tracker Move the camera to the desired position to store on the tracker Select Move Camera Save New Preset in the menu All camera presets are accessible from the TANDBERG Tracker PONS For more information see separate instructions included with the TANDBERG Tracker 64 Administrator Settings 3 10 5 Picture Control Focus Brightness and White balance are set for auto focus auto brightness and auto white balance by default If you need to set
130. iew gives a visual presentation of the active audio streams for the input sources and the output sources In addition the user can play a Test Tone for each audio input and output source Presets and Extension Numbers While in a call the user presses a number key on remote control to e add another call e dial extension numbers e use camera presets TANDBERG 550 MXP The system can be configured to act automatic or to give the user a choice of what to do every time the user presses a number key on the remote control when in a call Audio Quality High performance audio provides a richer more complete visual communication experience The MPEG4 AAC LD standard is used to provide true standards based CD quality stereo audio Disturbance from GSM mobile phones and Blackberry devices is eliminated by a noise filter Video Quality Features which ensure high quality video include XGA output through DVI I analog or digital _H 264 video compression up to 768kbps Support for native 16 9 and Wide XGA monitors 1280x768 NEW High Definition HD Support on TANDBERG MXP systems with a DVI input and output Network The system supports videoconferencing via both IP and ISDN networks The bandwidth capabilities are up to 768kbps on IP up to 384kbps on ISDN H320 H323 and SIP support If channels are dropped during a video meeting session downspeeding automatically maintains connections without interruption Security
131. ignals a 0 low voltage is defined as terminal positive with respect to GND Pinout on 26 pin HD connector J5 Standard Call control menu i setting Signal Sata ine Manual ae GND Frame Ground connected to GND O DORS Y Oo x f f Digitpresent LL ACR x LL f AbandonCall amp Retry Jorn pox f f CalRequest Present Next Digt Data Line Occupied __ Pox LL fDigiteini pox LL f Digitbit2 pox LL igitbits __ 2 a x x SendData Transmit EE hee Receive Data Data mee Receive Timing Receive Timing Pe Te eee Send Timing zt SE Send Timing BH x x Wu x lt F B RLSD RR A Received Line Signal CD Detector Carrier Detect Receiver Ready Indication GND RR B Received Line Signal RLSD Detector Carrier Detect Receiver Ready Indication LOS Los LoS Output x x Loss Of Signal OTR II oul x x Data Terminal Ready 269 TANDBERG 550 MXP Cable Specification V 35 Cable TANDBERG MXP and Classic Endpoints that support External Network e Connector on cable at Codec end o Female 26 pin high density DSUB with thumbscrews e Connectors on cable at V 35 adapter end o Male 34 pin Winchester AMP part number 201357 1 or equivalent e Cable length o Maximum 20 meters 65 feet for cables using DTR RI or RLSD o Maximum 50 meters 170 feet for cables not using DTR RI or RLSD data triggered applic
132. ing Unicast Streaming which allows broadcasting of audio video via an IP network to a single compatible client RealMedia or Apple Quicktime or streaming server The On Screen Menu Provides an easy interface for first time users with symbols and descriptions Builds upon the familiar current interface Enhanced language support with Asian and non Latin character text input in the menu for local language system names Simplified on screen menu Kiosk Mode for special purposes The remote control has a simplified look and feel an auto system wake up when picked up and large easy to read keys Interoperability The TANDBERG 550 MXP is worldwide compatible with other ITU standards based videoconferencing systems from many other vendors worldwide optional feature To check which options are installed select Control Panel Diagnostics System Information in the menu TANDBERG First TANDBERG 550 MXP 1 1 At a Glance Camera SE cf Codec Camera The built in camera includes a high quality color camera with a fast pan tilt zoom action The camera is controlled by the system s infrared remote control and operates pan tilt and zoom Codec The codec is the heart of the system Its main task is the compression of outgoing video audio and data the transmission of this information to the far end and the decompression of the incoming information the name codec comes from a combination of the two words c
133. ing Install Cancel Trusted sites Figure 2 4 Type in the path to where the new software file is stored or select the file by using the Browse button 5 The progress for the sw upgrade can be tracked by pressing the telnet link in the help text box BEFORE pressing the install button Please note that this is not a necessary action for a successful software upgrade An indication of the software upgrade progress will also be shown on the display of the system 6 Press the Install button to start the software upgrade When the software upgrade is complete you need to click on the restart button and press OK to restart the system in order to activate the new software Once verified the system will reboot once more to complete the upload of all systems parameters kept from the old software revision 7 To verify that the new sw is installed refresh the page shown in figure1 after restart The Software Version should now show the new software version uploaded to the system The same information can also be found in the menu on the system under Control Panel System Information B Upgrading using FTP Copy the new software file to a folder on your harddisk for instance c software Open a DOS window and go to the folder where the new software is stored Type ftp lt ip address of the TANDBERG MXP system gt Type in the supplied Release Key as user PwWN gt 262 Appendices
134. ing the streaming session The streaming source setting is not available when streaming only is supported outside a call 40 Administrator Settings 3 5 5 Dialing In From Outside the Enterprice Dialing in Without Being Registered to a TANDBERG Gatekeeper The feature enhancement enables dialing through a TANDBERG Gatekeeper without being registered to it This makes it easy to call in from a video system outside the enterprise It s done by dialing EndPointAlias GatekeeperAddress Port where EndPointAlias is the alias of the endpoint you want to call the endpoint you call must be registered with this alias on the gatekeeper GatekeeperAddress is either the IP address of the gatekeeper in the form a b c d or IPv6 a b c d a b c d or the DNS name A AAAA or SRV record of the gatekeeper Port is optional and gives the Q 931 port to initiate the call The port default is 1720 and can in most cases be left out Currently the SRV records _h323cs _tcp and _h323ts _tcp are supported If using an IP address or if not specifying the port the default is using the normal Q 931 with port 1720 NOTE To be able to make such a call this feature must be enabled in your gatekeeper or border controller and the called endpoint must be registered with the enterprise gatekeeper or border controller 41 TANDBERG 550 MXP 3 6 Answer an incoming call How to answer an incoming call To accept an incoming call press th
135. ion 6 supported IP assignment DHCP Dynamic Host Configuration Protocol can be selected when a DHCP server is present Note that for IPv6 DHCP is used for NTP DNS Server Addresses DHCP IP address IP subnet mask and Gateway are not used because the DHCP server assigns these parameters Static The system s IP address IP subnet mask and Gateway must be specified in the IP address field IP address IP address defines the network address of the codec This address is only used in static mode In DHCP mode the assigned IP address can be found on the Welcome Menu IP subnet mask IP subnet mask defines the type of network This address is only used in static mode Your LAN administrator will provide the correct value for this field Gateway When using DHCP the default gateway will be set automatically If the LAN utilizes static IP addresses IP address subnet mask and default gateway must be specified by the LAN administrator 179 TANDBERG 550 MXP Ethernet Speed Auto The codec will auto detect the speed duplex on the LAN 10 Half The codec will connect to the LAN using 10Mbps speed Half Duplex 10 Full 10 Mbps speed Full Duplex 100 Half 100 Mbps speed Half Duplex 100 Full 100 Mbps speed Full Duplex IP Access Password By setting an IP Access Password on the system all access to the system using IP Telnet FTP and WEB requires a password The default IP Access Password is TANDBERG 180 A
136. ironmental Directives As a manufacturer of electrical and electronic equipment TANDBERG is responsible for compliance with the requirements in the European Directives 2002 96 EC WEEE and 2002 95 EC RoHS The primary aim of the WEEE Directive and RoHS Directive is to reduce the impact of disposal of electrical and electronic equipment at end of life The WEEE Directive aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring producers to arrange for collection and recycling The RoHS Directive bans the use of certain heavy metals and brominates flame retardants to reduce the environmental impact of WEEE which is land filled or incinerated TANDBERG has implemented necessary process changes to comply with the European RoHS Directive 2002 95 EC and the European WEEE Directive 2002 96 EC Waste Handling In order to avoid the dissemination of hazardous substances in our environment and to diminish the pressure on natural resources we encourage you to use the appropriate take back systems in your area Those systems will reuse or recycle most of the materials of your end of life equipment in a sound way TANDBERG products put on the market after August 2005 are marked with a crossed out wheelie bin symbol that invites you to use those take back systems C Please contact your local supplier the regional waste administration or http www tandberg net recycling if you need more information on the collec
137. is activated Press Stop Streaming to end streaming Streaming will also end when you disconnect the call Press Streaming Settings if you want to change streaming settings see Streaming Settings below How to view streaming from a PC 1 2 After streaming is started an easy way to view the streamed audio video is to start your Web browser and enter the IP address of the streaming system After the Web page of the system is shown click on Streaming Alternatively enter http lt codec ip address gt showstream ssi Streaming Settings Address Address is defined as the IP address of a streaming client streaming server or a multicast address Giving an address in the range 224 0 0 1 239 255 255 255 will broadcast the stream to any host that has joined the specified multicast group Specifying normal broadcast address 255 255 255 255 will broadcast to any members on the LAN Address Port If several codec s are streaming to the same IP address different ports have to be used in order for the client to know which stream to receive If the first codec streams on port 2240 and the second codec on port 2250 the client has to specify which port to listen to Video is transmitted on the specified port audio is transmitted on the port number 4 greater than the specified video port in this case 2244 and 2254 TTL Router This is used for streaming data to limit how many routers the data Hops should pass before it is rejecte
138. is to use the presentation key on the remote control The presentation key is used to start and stop a presentation The presentation key will display PC default When holding the presentation key for 1 second the presentation menu will be displayed This menu allows you to choose other video sources You can also find the Presentation button in the Menu on screen Select Presentation button and press OK on remote control The default presentation source can be permanently changed in Presentation Settings When using the presentation key your presentation will be displayed as a Dual Stream if possible If the call does not support a dual video stream the presentation will display as main video stream How to start and end a Presentation using the Presentation key 1 Press the Presentation key The video source that is set as presentation source is displayed in full screen PC is default Remember to connect your PC to the codec in advance 2 Press the Presentation key again to end the presentation and go back to main camera If available on your system 68 Administrator Settings 3 11 2 Presentation Menu The Presentation menu offers you all available video sources Main Camera PC Document Camera VCR AUX and VNC All these sources can be used as Main Video Stream or Dual Video Stream Duo Video H 239 Not all systems has all video sources available see Interfaces for details Outside a call the presentation
139. isabled xconfiguration Telnet TelnetChallenge FTP HT TI P HT TPS H323 Mode lt On Off gt xconfiguration TelnetChallenge Mode lt On Off gt port xconfiguration SNMP Mode lt On Off ReadOnly TrapsOnly gt SNMP Security alert This function will notify any Management Application such as TMS TANDBERG Management Suite if anyone tries to perform Remote Management on the system using an illegal password The Security alert that is sent to the Management Application will contain information about the IP address and the service WEB Telnet FTP being used for the attempt If TMS is used email notifications or alarms about the attempt can be sent to specified persons Encryption All TANDBERG systems support both AES and DES encryption By default this feature is enabled such that when connecting with any other video system or MCU a TANDBERG system will attempt to establish a secure conference using AES or DES encryption The TANDBERG system will attempt this for both IP and ISDN connections Where a remote system or MCU supports encryption the highest common encryption algorithm will be selected on a port by port basis The type and status of the encryption negotiated is indicated by padlock symbols and on screen messages Encryption on the TANDBERG systems is fully automatic and provides clear security status indicators An open padlock indicates that encryption is being initialized but the conference is not yet encrypted Single
140. istrator Settings If you have no stored presets on your system you are likely not to use presets Therefore the presets option is not present in the dialog box Press arrow key to navigate in the list Press OK on the remote control to select the desired entry Press a number key while in a call when having no MultiSite and having stored presets A dialog box appears offering the options e Dial Extension Number gt Go to Touch Tones Mode e Use Presets gt Go to Camera Presets mode If you don t have MultiSite or you have used all your MultiSite capacity the Add Call option is not present in the dialog box Press arrow key to navigate in the list Press OK on the remote control to select the desired entry Press a number key while in a call when having no MultiSite and no stored presets You go directly to Touch Tones Mode because no other options are available In Touch Tones Mode DTMF the user can dial extension numbers access codes passwords etc 131 TANDBERG 550 MXP 5 2 7 Administrator Password It is recommended to put an Administrator Password on the system The Administrator Password can be maximum 5 digits long The Administrator Password dialog box will pop up when you choose Settings from the Control Panel This will prevent occasional users from going in to the system settings With an administrator password you can ensure that your system will behave in the same way every time and that only approved peopl
141. ixels receive only 4CIF 704 x 576 pixels Digital Clarity Interlaced CIF iCIF 352 x 576 pixels Natural Video CIF 352 x 288 pixels QCIF 176 x 144 pixels SQCIF 128 x 96 pixels decode only 230 IPv6 NETWORK SUPPORT Dual Stack IPv4 and IPv6 simultaneous support Net service support on IPv6 Telnet SSH HTTP HTTPS ftp SNMP DNS NTP DHCP Media support on IPv6 H 323 SIP Streaming SECURITY FEATURES Management via HTTPS and SSH IP Administration Password Menu Administration Password Dialing Access code Streaming password H 243 MCU Password VNC password SNMP security alerts Disable IP services MD 5 Challenge Network Settings protection SIP Authentication via NTLM SIP Authentication via Digest NETWORK INTERFACES 3 x ISDN BRI Ru 45 S interface 1 x LAN Ethernet RJ 45 10 100 Mbit LAN DSL cable modem 1 x PC card slot PCMCIA for wireless LAN 1 x USB for future usage WIRELESS LAN SUPPORT Compliant with IEEE 802 11b up to 11 Mbit Support for 64 128 bit encryption WEP Infrastructure or ad hoc mode ETHERNET INTERNET INTRANET CONNECTIVITY TCP IP DHCP ARP FTP Telnet HTTP HTTPS SOAP and XML MD 5 Challenge SNMP Enterprise Management Internal web server Internal streaming server OTHER MAJOR STANDARDS SUPPORTED H 231 H 233 H 234 H 235 v2 amp v3 H 239 H 241 H 243 H 281 BONDING ISO 13871 H 320 H 323 H 331 RFC 3261 RFC 2237 RFC 3264 RC 3311 RFC 3550 RFC 2032 RFC 2190
142. k connection 132 There is something wrong with the ISDN PRI line Yellow alarm Please check your network connection 133 There is something wrong with the ISDN PRI line D Channel not active Please check your network connection 134 External Network warnings External Network is configured for this system but the line is not connected Please check your network connection or disable the network 161 Leased E1 T1 warnings Leased E1 T1 is configured for this system but the line is not connected Please check your network connection or disable the network 191 101 TANDBERG 550 MXP There is something wrong with the Leased E1 T1 line Blue alarm Please check your network connection 192 There is something wrong with the Leased E1 T1 line Yellow alarm Please check your network connection 193 H323 gatekeeper warnings 102 Could not register to the gatekeeper The gatekeeper rejected to register the system Another system is already registered with the same alias or H 323 ID The max capacity on the gatekeeper is reached Registration failed Tried to register to the gatekeeper without a valid alias Registration failed The system is not allowed to register with this gatekeeper Can not find the gatekeeper Check the gatekeeper configurations on the system Administrator Settings 4 2 8 Audio Demo TANDBERG systems are designed to improve audio quality during a video conference as if the
143. m Area Table Should allow all participants to see Monitors Should allow camera to see all participants Non shiny non patterned preferably light grey surface if table used Color Generally high contrast color desired Light blue is commonly used Acoustically reflective surfaces such as glass or concrete should be covered with curtains or sound treatment Audio Noise Floor preferred less than 44dBC Reverb Time 0 3 to 0 5 sec Ventilation Keep in mind Noise Floor Velocity Noise Therefore keep velocity of air low Room Should be located away from noise Should not have windows Doors should be located off camera Appendices How to prepare a typical room for videoconferencing The illustration below shows the principles of a typical room designed to obtain the best results when using a videoconference system L freer camera vu WSA Deespeste memg If the system has a separate microphone it should be placed at the front of the table to ensure that all speech will be detected The best position for the microphone is at least 2 meters 6 5 feet in front of the system on a plain flat table with at least 0 3 meters 12 inches of table in front of the microphone The document camera should be close to the chair person or a designated controller of the document camera for ease of use remember to arrange all the peripherals so that one participant can reach each of them t
144. m you have the opportunity to show two different live video streams simultaneously main video and one additional source This is handy when showing a presentation You see the live presentation and the live video of the presenter simultaneously When you start a presentation Dual Stream starts automatically if both local and remote system supports Dual Stream If one of the systems does not support Dual Stream no second video stream will be established and your presentation will be shown as your main video Dual Stream is available on all systems with Natural Presenter Package installed H 239 is the new ITU standard defining how to send two video sources simultaneously Example Start a meeting with main camera as video source Press the presentation key on the remote control to start a PC presentation PC will appear as a Dual Video Stream in addition to main camera End the Dual Stream presentation by pressing presentation key again In Presentation Settings you can set Presentation Start to Manual That means that Dual Stream will not start automatically Example Start a meeting with main camera as video source Press the presentation key on the remote control to start a PC presentation A dialog box appears where you can choose to show PC as Dual Video Stream or not This is handy if you not always want to use Dual Stream Dual Stream and Bandwidth Using Dual Stream the quality automatically downspeeds to the optimal bandwidth
145. mal with the original software The TANDBERG MXP systems can be upgraded in three different ways Using the web interface Using FTP Using ISDN A To upgrade using the web interface please do the following steps 1 Type the IP address of the TANDBERG MXP system that shall be upgraded for instance 10 0 8 77 in a standard browser such as Internet Explorer 6 0 2 The web interface of the codec will then be displayed Select the System Configuration tab on top of the page and then the sub tab Upgrade 260 The following page will now be displayed Z TANDBERG Management Microsoft Internet Explorer provided by TANDBERG Appendices 15 x File Edit View Favorites Tools Help Li Q ex x z x ei T JO search 5 Favorites Lea SECH ERC E Address L http 10 0 4 6 hd Go 5 Overview Software Upgrade M Phonebook IP ISDHW H 320 network BRI H 323 SIP System status s System configuration SHMP ef Endpoint configuration Wireless lan Dataport Hetwork profiles Misc Upgrade Far end upgrade System Information Software Version Hardware Serial Number Installed Options Current Feature Option Key Current Bandwidth Option Key Software Option New Option Key Bandwidth Option Key Install Software Release Key F3 0 PAL 33430313 MuttiSite Presenter Security 5201779911343373 4973379185648639 m Enable Option Enable Bw Option
146. ment Pin Signal Assignment Pin Signal Assignment 1 T M D S Data2 9 T M D S Datat 17 TMDS Data0 2 T M D S Data2 10 T M D S Data1 18 1 M D S Data0 3 T M D S Data2 4 11 T M D S Data1 3 Shield 19 1 M D S Data0 5 Shield Shield 4 T M D S Data4 12 T M D S Data3 20 T M D S Data5 5 T M D S Data4 13 T M D S Data3 21 T M D S Data5 6 DDC Clock 14 5V Power 22 T M D S Clock Shield 7 DDC Data 15 Ground return for 5V 23 T M D S Clock HSync and VSync 8 Analog Vertical 16 Hot Plug Detect 24 T M D S Clock Sync C1 Analog Red C2 Analog Green C3 Analog Blue C4 Analog Horizontal C5 Analog Ground Sync analog R G amp B return DVI I Combined Analog and Digital Connector Pin Assignments 203 TANDBERG 550 MXP The TANDBERG 6000 MXP Profile and 3000 MXP Profile systems are shipped with a PC cable with integrated audio DVI A Plug 2 RCA Plug to VGA Plug 3 5mm Stereo Plug length 6m 6000 mm Connector 3 Maximum diameter DMI l 2 17 L E Ga 7 0mm A Connector 1 15 pinVGA Connector 4 Phono Red Connector 2 3 5mm Stereo Jack Length 600mm Length 100mm Connector 5 Ring Sleeve Phono Black PC cable VGA DVI with integrated audio RGB Blue Audio Left Cable 5coax 30 1P 28 5C 28 Audio Right UL Style UL 20276 75Q Coax DDC Power Vertical sync Digital return pin 5 DDC Data DDC Clock Digital return pin 10 Signal name CON CON CON CON CON Ca
147. menu only contains Main Video Sources In a call the headers Dual Video and Snapshot display in addition to Main Video if the call supports Duo Video H 239 Use the up down keys to change between video sources and headers Start a Dual Stream by selecting a Dual Video source Close the Dual Stream by deselecting the video source button Note that Dual Video Stream may not be available if the option is not installed not supported on your system or if already activated Use the up down keys to change between video source and header For Snapshots see Take New Snapshot and Display Snapshot How to change your main video source 1 Choose the Main Video header from the Presentation menu 2 Choose your desired video source and press OK Main Video DuoVideo Snapshot Far End Video mom How to show a presentation in addition to your main video Dual Video Stream 1 Select the Duo Video header 2 Choose a dual video source and press OK 3 Deselect the active video source button to end the presentation Main Video DuoVideo Snapshot Far End Video ea wor 69 TANDBERG 550 MXP 3 11 3 PC Presenter DVI VGA Input Optional feature not available on all systems Users often have their presentations on a laptop that is brought into the meeting room Remember to connect your PC to the codec before you press the Presentation button Note that the image will appear smoother on the system if your present
148. meout In Call e Off Menu on TV Off Menu on PC e Off Balloon Help e Off Autocomplete e Off Administrator Password aa Kiosk Mode Settings Startup Icons en oi Menu Settings contain the settings Input Editor Language Menu Timeout In Call Menu on TV Menu on PC Balloon Help Number Key Mode Administrator Password Kiosk Mode Settings Startup Icons 123 TANDBERG 550 MXP 5 2 1 Input Editor Language When the Input Editor Language is set to Chinese Korean or Japanese the user will be able to enter Chinese Korean Japanese characters into an input field like the System Name or Phone Book using the remote control 124 Administrator Settings 5 2 2 Menu Timeout in Call The Menu appears on the bottom line of the screen Set Menu Timeout in Call to On if you want the menu to time out automatically when you are in a call On The menus will time out automatically after 15 seconds if there is no activity on the remote control Menu timeout does only apply when you are in a call Outside a call the menu will not time out Off The menu will not time out automatically Press Cancel X to hide the Menu manually 125 TANDBERG 550 MXP 5 2 3 Menu on TV The Menu on TV setting decides if the menu shall be displayed on the TV screen or not For optimal layout of the menu Menu on TV should be Off if Menu on PC is On and vice versa On The menu is available on the TV screen Off The menu is no
149. mes cannot exceed eight characters The names correspond to the video names in the Presentation Menu Choose Presentation from the Menu and open the Main Video or Presentation Video pop up menu If video names are changed you will see the changed name appear in the Main Video and Presentation Video menus 169 TANDBERG 550 MXP 5 7 Security Security BR Encryption oof O0On Auto Encryption Mode AES DES QO Auto Administrator Password IP Access Password Streaming Password VNC Password Remote Upgrade Password Access Code OOff On Camera Standby Mode eof oQ0n ZER Security contains the settings Encryption Encryption Mode Passwords Camera Standby Mode 170 Administrator Settings 5 7 1 Encryption Country specific Auto The system will try to set up calls using encryption Point to point calls If the far end system supports encryption AES or DES the call will be encrypted If not the call will proceed without encryption MultiSite calls In order to have encrypted MultiSite calls all sites must support encryption The padlock symbol will indicate encryption mode AES or DES If there is a mix of AES and DES encryption only the symbol for DES encryption single padlock will be displayed The closed padlock will only be displayed on each site when all links in the MultiSite conference are encrypted If the far end supports encryption the systems will initiate encryption after the
150. mple network configuration prevents address conflicts and helps conserve the use of client IP addresses DNS Domain Name System A hierarchical distributed database that contains mappings of DNS domain names to various types of data such as IP addresses DNS enables the location of computers and services by user friendly names and it also enables the discovery of other information stored in the database Network Protocol Is a set of rules and conventions for sending information over a communications network These rules govern the content format timing sequencing and error control of messages exchanged among network devices LAN Local Area Network A communications network connecting a group of computers printers and other devices located within a relatively limited area for example a building 267 TANDBERG 550 MXP WAN Wide Area Network A communications network connecting geographically separated computers printers and other devices SSL Secure Sockets Layer SSL is a proposed open standard for establishing a secure communications channel to prevent the interception of critical information 268 Glossary Appendix 18 Cable Specifications TANDBERG MXP and Classic Endpoints that support External Network External Network Pinout With respect to signals on the NET port e For balanced signals a O low voltage is defined as terminal A positive with respect to terminal B e For unbalanced s
151. mplies with FCC15B Class B Intelligent Packet Loss Recovery IPLR H 245 DTMF tones in H 323 UNIT DIMENSIONS Cisco CallManager integration using ECS Height 5 1 13 0 cm IP Address Conflict Warning Width 14 9 38 0 cm Date and Time support via NTP Depth 7 9 20 0 cm Call Services Weight 5 0 lbs 2 3 kg PRODUCT RELIABILITY MTBF The predicted reliability is expressed in the expected random Mean Time Between Failures MTBF for the electronic components based on the Power On Hours Power On Hours POH gt 69 000 hours Useful Life Cycle gt 6 years ISO 9001 certificate is available upon request Requires TANDBERG Management Suite 9 0 or newer System features vary depending on network selection and software package All specifications are subject to change without notice TANDBERG is a registered trademark or trademark of TANDBERG in the U S and other countries RealPlayer is a trademark or a registered trademark of RealNetworks Inc QuickTime is a registered trademark of Apple Computer Inc registered in the U S and other countries Microsoft and NetMeeting are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries All other trademarks are property of their respective owners Contains iType from Agfa Monotype Corporation Service availability may vary from region to region Please contact your TANDBERG reseller for more information 232 Appendices Appendix 2 Ban
152. n arrow keys to tilt the camera Use zoom and to zoom in and out Moving the Camera via the menu 1 Select the Camera Control icon from the menu 2 Select the Move Camera button in the Camera Control menu 3 Use the arrow keys on the remote control to pan and tilt the camera 4 Press OK when done 61 TANDBERG 550 MXP 3 10 2 Far End Control Far End Control allows you to control your conference partner s camera An example of when this feature could be especially helpful is if it is not possible to see what a participant at the far end is writing on their white board Use Far End Control to move the far end camera and zoom closer on the white board Far End Camera Control is useful if e g it is not possible to see what a participant at the far end is writing on their white board Use Far End Control to move the far end camera and zoom closer on the white board Use the left and right arrow keys to pan the camera and the up and down arrow keys to tilt the camera Use zoom and to zoom in and out You can also control your conference partner s video sources and presets and even request a snapshot from the far end side Enabling Far End Control will put the system in Far End mode and camera control camera preset presentation and snapshot will work on the far end camera Far End Control only works when you are in a call and if the far end side supports H 281 Far End Camera Control You can prevent others from controlling
153. n the call rate you are planning to use See chapter Audio Algorithm and AAC LD 128kbps for more information An installation sheet is enclosed in the Stereo Loudspeaker Kit which also describes recommended physical speaker placement Make sure the complete videoconferencing system is powered down before connecting the Stereo Speaker Kit Note that if stereo speakers are enabled in the menu without having any stereo speakers connected to the Digital NAM or having other speakers than the TANDBERG stereo speakers it may cause the acoustic echo canceller to malfunction Stereo Speaker Kit specification 2 way Stereo Speaker system dual speakers in low and midrange Passive Crossover Filtering Frequency range 50Hz 20kHz 2 x 130mm low and midrange loudspeakers 8 ohms nominal high quality 1 x 25mm dome tweeter 6 ohms nominal high quality Long time max power 90 Wait on all loudspeakers Enclosed aluminum speaker cabinet 220 Peripheral Equipment DNAM Stereo Output Cable from Stereo Speaker Kit Connector 1 XLR 3 pin female Connector 2 Connector 3 XLR 3 pin female XLR 3 pin female LEFT RIGHT GND GND 221 TANDBERG 550 MXP 6 8 Telephone Add On The system has a built in audio bridge that can bring in Voice over IP VoIP telephony or normal telephone sites using ISDN Note that this requires a system with mixed audio output audio from local and far end and one audio input with
154. n the remote control The Make a Call menu is displayed and the settings can be altered before placing the call The changes are not saved How to make a call using Global Contacts 1 Find the desired contact using the arrow keys or searching on the first letter with the letter keys or use the search function described in Search 2 Press the green Call button on the remote control or press the left arrow key to select the Call Now icon followed by OK The call will be set up as a video call or a telephone call depending on the settings made when storing the contact Alternatively press the OK button when the contact is selected The Make a Call menu will then be displayed with the name of the contact in the Dial Number field and the Call Settings field will reflect the call settings for this contact It is possible to alter the call settings before placing the call The call will be set up as a video call or a telephone call as described in Make a Call 3 Wait for the call to connect From Global Contacts the following functions are available Call Now Up one Level Search Copy to My Contacts Close The Global Contacts are stored locally on the ftp server of the system This will include the first 400 entries of the Corporate Directory and will not contain any folders This directory is hidden from the user as long as the system is able to fetch the Corporate Directory otherwise the Global Contacts will be displayed The C
155. ncoming outgoing video and menus The format of the output will be either PAL or NTSC depending on your country s standard video format The VGA DVI output provides either main monitor video or second monitor video depending on menu configuration Levels Composite 1 Vpp 75 ohm S Video Y C Y 1 Vpp 75 ohm C PAL 0 3 Vpp 75 ohm C NTSC 0 28 Vpp 75 ohm 202 Peripheral Equipment VGA formats supported on DVI I out SVGA 800x600 75Hz XGA 1024x768 60Hz HD720p 1280x720 50 60 Hz DVI and specifications DVI stands for Digital Video Interface and is a form of video interface technology made to maximize the quality of flat panel LCD monitors and high end video graphics cards The TANDBERG codec contains a DVI I plug that can transmit either digital DVI signals or standard analog VGA signals depending on what type of monitor is connected DVI Specifications TANDBERG DVI I follows the VESA Monitor Timing Standard v1 08 also knows as Display Monitor Timing DMT Supported DVI cables TANDBERG supports DVI D Single Link DVI A and DVI I Single Link format cables DVI D cables transmit digital T M D S signals DVI A cables transmit analog VGA signals and DVI I cables can transmit either digital or analog signals It is possible to extend existing DVI cables by the use of extension cables The maximum cable length however is 5 meters Going beyond that may result in quality loss Pin Signal Assign
156. ndation G 722 1 RFC3581 An Extension to the Session Initiation Protocol SIP for Symmetric Response Routing RFC3984 RTP Payload Format for H 264 Video RFC3016 RTP Payload Format for MPEG 4 Audio Visual Streams Media Capabilities supported in SIP Audio PCMU G 711 u law PCMA G 711 a law G 722 64 kbps G722 1 24kbit G 722 1 32 kbps AAC LD 64 kbps AAC LD 128 kbps Video H 261 QCIF 1 30 CIF 1 30 H 263 SQCIF 1 30 QCIF 1 30 CIF 1 30 4CIF 2 30 H 263 XGA 4 30 SVGA 3 30 VGA 2 30 SQCIF 1 30 QCIF 1 30 CIF 1 30 4CIF 2 30 H 264 QCIF 1 30 CIF 1 30 WCIF w288p 1 30 W4CIF w576p 1 30 4CIF 1 30 SIF 1 30 HD1280x720 w720p 1 30 190 Administrator Settings 5 8 2 4 Wireless LAN Settings SSID Service Set Identification Example WLANNETWORk Defines a local network id for this wireless region It must be the same for all end points and the access point An endpoint will find the access point if the SSID is correct however if the encryption key is faulty it will not transmit any data Community optional Community can be used when connecting to an access point where the SSID is the same Example Unit2 WLAN Mode AdHoc Used when not communicating with an access point Managed Used when communication is made through an access point Make sure the corresponding settings are programmed into the access point Press Restart from Control Panel in order to activate the settings Require
157. ne of the corners of the screen The second image will be placed on top of the main image The user can decide in which corner the second image is to be displayed 3 2 3 2 Picture outside Picture When Picture Layout is set to POP the Layout button makes it possible to see up to three images in acomposition optimized for wide screens The second image can be displayed either as a side by side the main image 1 1 or smaller images next to the main image 1 2 and 1 3 Press the Layout button once to get side by side view 1 1 Press again to get the layouts 1 2 and 1 3 and finally go back to full screen view You can also go back to full screen directly by pressing and holding Layout for 1 second It is recommended to use Picture outside Picture for wide screen monitor systems 3 2 3 3 Auto Layout The system will automatically choose the best layout for your call The layouts vary depending on how many participants there are and if you use a dual video source or not You can however always change layout manually with the Layout button Auto Layout applies when you open or close a dual stream or add or disconnect participants Auto Layout also includes the former automatic PIP That implies that PIP will automatically be shown when suitable e g to display selfview when you move your near end camera The automatic PIP times out after a couple of seconds If Auto Layout is Off you will get no automatic layout changes during a call and the us
158. ng calls from systems other than videoconferencing systems Far End Camera Control On The far end will be able to e Control your camera e Select your video sources e Activate your camera presets e Request snapshots Off The far end can access none of the four features above on the local system You will however still be able to control the camera on the far end 113 TANDBERG 550 MXP Fallback to Telephony When dialing a number and the system fails to place a video call to the number dialed the system will attempt to place a telephone call if Fallback to Telephony is enabled On Enables fallback from video calls to telephone calls Off Disables fallback Far End ISDN System Upgrade It is possible to upgrade software remotely i e a far end system may upgrade software on a local system via http on ISDN The system to be upgraded must be configured to allow remote software upgrade It is possible to set a password which is needed for the far end system to be able to accomplish the software upgrade On The system will allow a remote system to upgrade local software Off The system will not allow a remote system to upgrade local software Note that the configuration can also be done via the telnet or the serial port Maximum Call Length minutes This feature will automatically end both incoming and outgoing calls when the call time exceeds the specified Max Call Length Max Call Length can have the following values 0 999
159. ng the Web interface When the codec is acting as an SNMP Agent Towards a DHCP server H323 ID Other systems can call in using this name instead of P number IP address System Name is blank by default System name can be alphanumeric and up to 50 characters long Follow the installation procedure to enter a System Name Note that if the system name contains Asian and non Latin character text input the International Name using Latin characters only must be specified as well 108 Administrator Settings 5 1 3 International Name If the System Name contains Asian and non Latin character text input the International Name using Latin characters only must be specified as well This is in order to make other systems understand the system name 109 TANDBERG 550 MXP 5 1 4 Auto Answer The auto answer setting decides whether an incoming call is put through automatically or manually On The system will automatically answer all incoming calls On Mic The system will automatically answer all incoming calls and switch the Off microphone off when the call is connected Press Mic Off to switch the microphone on Off You must manually answer all incoming calls by pressing OK or the Call key 110 Administrator Settings 5 1 5 Phone Book Settings Corporate Directory On The Corporate Directory is available in the menu Off The Corporate Directory is hidden from the menu and is unavailable for users IP address Enter the I
160. nings precautions and instructions both on the apparatus and in these operating instructions Keep this manual for future reference Water and Moisture e Do not operate the apparatus under or near water for example near a bathtub kitchen sink or laundry tub in a wet basement near a swimming pool or in other areas with high humidity e Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations e Do not touch the product with wet hands Cleaning e Unplug the apparatus from communication lines mains power outlet or any power source before cleaning or polishing Do not use liquid cleaners or aerosol cleaners Use a lint free cloth lightly moistened with water for cleaning the exterior of the apparatus e Unplug the apparatus from communication lines before cleaning or polishing Do not use liquid cleaners or aerosol cleaners Use a lint free cloth lightly moistened with water for cleaning the exterior of the apparatus Ventilation e Do not block any of the ventilation openings of the apparatus Never cover the slots and openings with a cloth or other material Never install the apparatus near heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat e Do not place the product in direct sunlight or close to a surface directly heated by the sun Lightning e Never use this apparatus or connect disconnect communicati
161. nnector on your monitor Connect the other end to Video Out 10 Installation Connecting with Scart Ren E ime ites ver e e ISDN 4 a k ISDN3 ISDN 2 Power ISDN 1 LAN TV Monitor Mic KE ONLY ONE NOT BOTH LY Cr es ef Video Scart es Video has beet quality adapter i Connecting without Scart ISDN 4 ISDN 3 ISDN 2 ISDN 1 TV Monitor we Mic oof Ce L ONLY ONE NOT BOTH o o ene E Video Use only one video cable depending on monitor type S Video has best quality 3 ISDN cables Connect the ISDN cables to the ISDN sockets S T interface provided by the service provider The main number will be the number associated with the socket to which ISDN cable number 1 is connected Note Some systems and software versions do not support four ISDN lines TANDBERG 550 MXP North America The system does not have a built in network terminator If the wall socket provides an ISDN U interface an NT1 between the system and the ISDN line is needed see Appendix 10 Note Write down the numbers associated with each of the ISDN lines They are needed for configuring the system Note Connecting to the switched 56 network When connecting to the switched 56 network one of the BRI interfaces on the system may be used Please refer to Appendix 9 for further information 4 Power cable Connect the power cable from the system s power connector to an electrical distribution socket 5a
162. ns This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system Iris control and lighting By default the system camera will use an automatic iris to compensate for changes in lighting In addition to this feature you may further assist the system to maintain the best possible image quality by paying special attention to environmental lighting and background colors as described below Remember the system will send live images of yourself and your immediate surroundings Avoid direct sunlight on the subject matter i e yourself the background or onto the camera lens as this will create harsh contrasts H light levels are too low you may need to consider using artificial lighting As described above direct illumination of the subject matter and camera lens should be avoided When using artificial lighting daylight type lamps will produce the most effective results Avoid colored lighting Indirect light from shaded sources or reflected light from pale walls often produces excellent results Avoid harsh side lighting or strong light from above Strong sunlight from a window or skylight may put part or all of the subject matter in shadow or cause silhouetting If you still have problems with the iris and lighting manual adjustment of the camera parameters might help see Video Settings menu Dim scenes can also be
163. ntact function is available from My Contacts Add a new contact to My Contacts by 1 Select the New Contacts button to open the New Contacts dialog box Enter Name by using the letter keys on the remote control Input will automatically be interpreted as letters Toggle between capital letters and small letters by pressing the button on the remote control The maximum name length is 30 characters For numbers press the button for one second 3 Enter Number by using the number keys on the remote control Input will automatically be interpreted as numbers The maximum number length is 60 numbers Use a star as separator in IP addresses For letters press the button for one second 4 Alter the default setting of Call Type if necessary 5 Alter the default setting of Network if necessary 6 Alter the default setting of Bandwidth if necessary For bandwidth 2x64 kbps or 2x56 kbps two numbers are required see Default Call Settings for more details 7 Alter the default setting of Restrict 56k if necessary 8 Press OK to save Add New Contact Name H OOE Call Type Video Call Net H323 gt Bandwidth kbps Auto p Restrict 56k T Heft e Off l OK xp Cancel 53 TANDBERG 550 MXP Wa 3 9 2 2 Edit Contact The Edit Contact function is available from My Contacts How to edit a contact in the Local Phone Book 1 Select the contact that is to be edited Press the left arrow on the remote control follow
164. ntnnesnnetnnetrnetnnetrnsennnennneenneennenn 174 5 8 N bwork eintitis eiai a EENEG AE ae ede 175 5 8 1 ISDN BRI S ttingS EE 176 5 8 2 LAN WEE ue EE 178 5 8 3 Network Fries as iiinn een sect es eae eee 198 5 8 4 Data POM oerni irea eretat EEE SEENEN ENEE ee clang A 199 5 8 5 Restore Default Settings A 200 Peripheral EqQuiprment ccccccccecsecccceeseeceeeeneeceeesnseceeeenageceeesneceeesneeaeensneceensneeaeeesneeaeeneenees 201 El EE 202 6 1 1 MID Oe EE EE 202 GE EE e He cian Adie als clea ee ee ag a ee el 207 Ga E OR EE 209 6 1 4 Data POM EE 210 Ree nuer ur TEE 211 6 3 DV Dil VCR A EAA EEEE EE E EE EEEE AET 212 6 4 Additional Cameras EE 213 6D Additional Miro phone Sessa ireket ene taceh Ed SEERE ATOA EERE ESENE TOA eSEE AE a 214 6 6 The TANDBERG DNAM and Gpeakers 215 6 7 Stere Speaker Kitsa iaa emea anae a aa e Ee aaea ed aaaea da aiaa enbra eaaa 220 6 8 Telephone AGG On EE 222 6 9 Dial Oe Tute 223 6 10 XGA Monitors and Projectors ccccceceeeceeeeeeeeeeeeeeeeeeeaeeeeneeseeeeeseaeeesaaeesseeeesaeeseaeeeenees 224 6 11 VESA Display Power Management 225 6 12 Digital Monitor Power Management 226 6 13 Extended Display Identification Data EDID 0 0 cc eeceeceseeeeeeeeeeeeeeeeeeeeeeesaeeesaeeseneeeeaees 227 Aa EN ANE E ANATA AT E AN E E E E A E A 229 Appendix 1 Technical Specifications ccccccececeeeeeeeeeeeeeeeeseeeeeseaeeesaaeeseneeeseaeeesaeeeeneeeeaees 230 Appendix 2 Bandwidth Information for TANDBERG
165. o 65535 Once 65535 is reached they restart again at 11000 187 TANDBERG 550 MXP 5 8 2 3 SIP Settings Mode On Setting the SIP mode to on will enable the system for incoming and outgoing SIP calls Off Setting the SIP mode to off will disable incoming and outgoing SIP calls from the system Display Name The Display name part of the SIP Address URI is usually a full name or system name Examples Alice Wonderland System 01 SIP Address The SIP Address is the SIP URI used to address the system SIP Address URI lt text field gt Examples alice example com 1234 1234 example com Server Discovery Auto When Auto is selected the SIP Server address is obtained using Dynamic Host Configuration Protocol DHCP Manual When Manual is selected the manually configured SIP Server address will be used 188 Administrator Settings Server Address The Server Address is the manually configured address for the outbound proxy and registrar It is possible to use a fully qualified domain name or an IP address The default port is 5060 for TCP and UDP but another one can be provided Server Address lt text field gt Examples sipserver example com sipserver example com 5060 10 0 0 2 10 0 0 2 5061 Authentication User Name This is the user name part of the credentials used to authenticate toward the SIP Server User name lt text field gt Pas
166. o point change the display tape and so forth The camera supports up to 15 pre stored camera positions The illustration shows three possible camera positions one for all the participants one for the whiteboard and one for the main speaker The remaining camera presets are then available for other peripheral equipment for example a VCR Position the system in such a way as to avoid the possibility of somebody inadvertently walking into the camera s field of view when entering the room Other than the conference participants there should be no moving items in the sent image 237 TANDBERG 550 MXP Appendix 5 Security Security The system has several features both to protect from unauthorized use and system access Access Code When Access Code is enabled the user will be asked to enter an access code before he she is able to make a call The system will verify if the entered access code is valid by checking the code with the allowed codes listed in the access txt file on the ftp server in the system If no access ixt file is uploaded to the system registration of the code will be done without validation E g you can enter whatever code you want and have access to the system The access ixt file is a plain text file with one line per access code as shown below 1234 To upload this file to the system follow these steps Open a DOS window and go to the folder where the access txt file is located Type ftp lt IP
167. oftware options installed 99 TANDBERG 550 MXP 4 2 6 IP Address Conflict Check The system will give a warning if there is an IP conflict The user may initiate this check by selecting IP Address Conflict Check 100 Administrator Settings 4 2 7 Warnings Any warnings registered by the system will be displayed in the Warnings menu Open a warning in the list to get more information about the warning Warnings ISDN PRI warnings 1 gt CG The following warnings may be displayed if detected by the system depending on system type and configuration ISDN BRI warnings ISDN is enabled on BRI line x but the line is not connected Please check your network connection or disable the line 101 There is something wrong with ISDN BRI line x Please check your network connection 102 IP network quality warnings The system is experiencing equal to or more than 5 packet loss in the IP network This may affect the quality of the call The system is experiencing high jitter equal to or more than 200 ms in the IP network This may affect the quality of the call The system is dropping IP packets due to latency in the network This may affect the quality of the call ISDN PRI warnings ISDN PRI is configured for this system but the line is not connected Please check your network connection or disable the network 131 There is something wrong with the ISDN PRI line Blue alarm Please check your networ
168. omatic Camera Tracking 008 66 B Battery bandlng reee v CG Call history siec diice cae dees 50 Call Gettings eeen eeese eenen 37 TIET 93 Camera PDreseis reee nesnese 63 Connecting Cables s 10 eu ix D Default Call Settings c cece 155 Digital Clarity eeaeee eenen errereen 152 Disconnect Partopamt cceeeeeees 84 Display snapshot sssseesse eseese eeen 73 74 Do Not Disturb 47 Document camera sesoses 211 Dual Monitor 223 Dual Stream 72 140 142 Dual Video Stream ccc0 72 140 142 DUO Vide 140 142 Duo Video Oualtfv eeaeee 152 DOEN e o PAP E T 72 E EDID a teusteget ren ergeenudeeeiekagergekeseriger deeg 227 Enry DION seess zg egkeregubeeg gue 171 ENO Callainne aea 43 Extra cameras eiee eerren 213 F Far End Camera Control 61 Far End Control 62 G Gatekeeper ceeceesceeeeeeeeeeeeeeeneeeeeeeeees 183 Group Layout 79 286 H H ng 72 140 142 Hardware serial number 91 l Indicators eee 30 Interfaces oo c eee ccecceee see eeeeeeeeeeaeanees 202 IP Address Conflict Check 100 IP Setting Sina aia 181 L Language se orsscsin s 107 Last number dialed 0 cceeeeeee ees 50 EENEG ee dee eege 24 Letter KOYS ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeees 28 M MCU WEE 86 MCU Status Une 167 Menu timeout Incall 125 Mic EE 26 Microphone sssssssssnesssinssesrnnernnnsnen nnne 4 214 Missed call 50 Mute 86 MultiSite Guit n 86 N Natural Videon 151
169. ompression and decompression Remote Control The remote control is used to control all functions of the system If the screen saver is activated black monitor touching the remote control will automatically wake up the system The remote control uses 4 AAA batteries The system will tell you when batteries are running low Change the batteries at the back of the remote control Please follow the guidelines on the packing material for handling and disposal instructions for the batteries The reach of the remote control signal is 20 meters For users sitting in an open plan office this can cause problems Use the little white switch placed under the batteries to change the reach of the signal from 20 meters to 2 meters This will prevent you from unintentionally controlling another video system when you control your own system Introduction Microphone The high quality table microphone is designed to be placed on a table during a videoconference The ideal location for the microphone is on a flat surface at least 2m 6 5 ft from the front of the system The microphone cable should always point towards the system The system will automatically equalize sound levels Loud and soft voices are picked up and transmitted to the far end at approximately the same level TANDBERG 550 MXP 1 2 Menu Structure The Menu is available for all users and contains all the functionality of the system The Control Panel contains all the settings of the s
170. on cables or power cables during lightning storms Dust e Do not operate the apparatus in areas with high concentration of dust Vibration e Do not operate the apparatus in areas with vibration or place it on an unstable surface Power connection and Hazardous voltage e The product may have hazardous voltage inside Never attempt to open this product or any peripherals connected to the product where this action requires a tool e This product should always be powered from an earthed power outlet e Never connect attached power supply cord to other products e Incase any parts of the product has visual damage never attempt to connect mains power or any other power source before consulting service personnel vii TANDBERG 550 MXP e The plug connecting the power cord to the product power supply serves as the main disconnect device for this equipment The power cord must always be easily accessible e Route the power cord so as to avoid it being walked on or pinched by items placed upon or against it Pay particular attention to the plugs receptacles and the point where the cord exits from the apparatus e Do not tug the power cord e If the provided plug does not fit into your outlet consult an electrician e Never install cables or any peripherals without first unplugging the device from it s power source e Always use the power supply AC DC adapter provided with this product e Replace only with power supply AC DC adapter
171. oom e g you have a whiteboard at a distance from your table microphone it is possible to connect additional microphones to your system See Appendix 4 for more information Note that this requires a system with more than one XLR input When more than one microphone is connected you have the option to use the Voice Activate Camera Tracking feature 214 Peripheral Equipment 6 6 The TANDBERG DNAM and Speakers TANDBERG 6000 MXP Profile TANDBERG 6000 MXP TANDBERG 7000 MXP TANDBERG 8000 MXP and TANDBERG Maestro The TANDBERG Digital Natural Audio Module DNAM The DNAM audio system is built on two specially designed and separate modules the DNAM audio amplifier and the DNAM loudspeaker cabinet The DNAM loudspeaker cabinet is based on several editions one for each of the 6000 MXP 6000 MXP Profile 7000 MXP and 8000 MXP systems For the 6000 MXP and the 8000 MXP system the audio amplifier is integrated in the loudspeaker cabinet For the Maestro system the amplifier and the loudspeaker cabinet is integrated directly into the system pedestal G W TANDBERG 6000 MXP DNAM configuration HPI EN Wil Wi WM AA UPITE DTD If gt SS S Huana TANDO E 009 MAR DNAM S emm configuration mt 215 TANDBERG 550 MXP TANDBERG 8000 MXP DNAM configuration TANDBERG 6000 MXP Profile DNAM configuration Center Speakers Integrated Stereo Speakers The DNAM Amplifier
172. or the dBu value for input clipping level and absolute max output level a sine waveform is assumed If numbers in dBV are required dBV value is 2 2 dB lower than the dBu value e q 10 dBu equals 12 2 dBV Please see Interfaces for details on the audio connectors 163 TANDBERG 550 MXP 5 5 3 Alert Tones and Volume Video Call Alert Tone and Telephone Alert Tone To help distinguish between incoming video calls and ordinary telephone calls it is recommended to use different ringing tones for video calls and telephone calls Alert Volume You may change the volume level for the selected ringing tone Alert Speaker The system also has an internal call alerting speaker On The internal speaker will warn you of an incoming call even though the monitor may not be switched on Off The internal speaker is switched off Key Tones On There will be a sound indicator when pressing keys on the remote control Off There will be no sound when pressing keys on the remote control 164 Administrator Settings 5 5 4 Graphical View Graphical View The graphical view is a visual presentation of the audio inputs and audio outputs e The Inputs Far End In are listed on the left showing the name of the input sources e The outputs Far End Out are listed on the bottom showing the name of the output sources e The green dots show the active connections between inputs and outputs Press the buttons for the input sources and the output s
173. orporate Directory is available if the system is connected to an external management system like the TANDBERG Management Suite TMS and if it is enabled in Phone Book Settings 56 Administrator Settings 3 9 3 1 Up one Level Global Contacts can be arranged in a tree structure with several sub folders Use the Up one Level button to navigate up in the tree structure When a search in the Global Phone Book is made by using the Search function only contacts matching the search text are displayed Select the Up one Level button to return back to the alphabetical list 57 TANDBERG 550 MXP A 3 9 3 2 GC Search The phone book can contain an unlimited amount of global contacts Using search makes it easier to find the wanted contact How to search in the Global Phone Book 1 Select the Search icon Enter search text in the dialogue box that appears and press the OK button on the remote control The system will list all entries that contain the entered letter combination 3 Itis also possible to search on first letter in the Phone Book with the letter keys on the remote control 58 Administrator Settings m 3 9 3 3 Copy Contact to My Contacts The Copy Contact to My Contacts function is available from the Placed Calls Missed Calls Received Calls and Global Contacts folders see Phone Book for details It may be wise to copy contacts that are often used to My Contacts Note that the local copy will not be updated if t
174. ote that the VGA Out port support VESA Power Management 118 Administrator Settings Auto VGA output format will be optimized dependant of the video source format refresh and of the EDID information available Supported formats are SVGA 800x600 75Hz XGA 1024x768 60Hz 75Hz WXGA 1280x768 60Hz SVGA 800x600 VGA output format is forced to SVGA format 800x600 75Hz 75Hz XGA 1024x768 VGA output format is forced to XGA format 1024x768 60Hz 60Hz VGA Out Quality for Wide XGA If VGA Monitor Format is set to Wide PC Picture Format is set to Normal VGA Out Quality is set to Auto the layout on the monitor is either full screen or POP and the input source to the largest window is PC with resolution 1024x768 the system will use WideXGA 1280x768 instead of XGA when the monitor supports this PC Picture Format wide screen monitors only PC Picture Format setting only takes effect when TV or VGA Monitor Format is set to Wide Use this setting to determine if you want your PC presentations to be shown stretched in full screen or with correct aspect ratio using part of the widescreen display With the VGA Out Quality set to Auto the presentation will be of the best possible quality supported by the monitor Normal VGA output will have 4 3 aspect ratio on wide screen monitor Wide VGA output will utilize the wide screen monitor at full 90 gt a0 707 607 507 407 E Si 307 107 Ist Qtr 2nd Qtr 3rd Qtr 4th Qtr
175. ources to show the active audio streams Test tone Select an input output source and press OK to play a test tone Graphical View Inputs Test Tone TANDBERG gt 1 Mic Gees E D EE 3 VCR R 4 Far End KEE VE Outputs 1 Spkr L 2 Spkr R Far End en o The active audio streams on Far End Out 165 TANDBERG 550 MXP 5 6 Video Video i MCU Status Line Off On Q Auto Web Snapshot QOff On Video Name GER O Video contains the settings a MCU Status Line Web Snapshots Video Name 166 Administrator Settings 5 6 1 MCU Status Line On The MCU indicator will be displayed and provide information about the conference Off The MCU indicator will not be displayed Auto The MCU indicator will be displayed for a few seconds and then timed out When grabbing the remote control the indicators will be shown again 167 TANDBERG 550 MXP 5 6 2 Web Snapshots The system is able to generate JPEG snapshots and provide them when requested as http get or via ftp See Appendix 6 for descriptions of the possible snapshot files On Snapshots generation is enabled Off Snapshots generation is disabled Note that web snapshots are not generated if the conference is encrypted 168 Administrator Settings 5 6 3 Video Name As a default the video inputs are given the names Main Cam PC Doc Cam VCR AUX or VNC dependent on what video sources are available on your system The video na
176. out integrated echo cancelling In addition to using ISDN and IP for your telephone sites it is possible to connect a telephone using normal POTS line by Connect the audio out from the conference telephone to the AUX input Connect the audio input from the conference telephone to the AUX output which provides a mixed signal between local and far end optional MultiSite package available require a conference phone with external audio input and output 222 Peripheral Equipment 6 9 Dual Monitor Note that this requires a system with dual monitor video output 223 TANDBERG 550 MXP 6 10 XGA Monitors and Projectors Optional Some TANDBERG systems can be delivered with optional single or dual TV XGA monitors It can also be connected to any DVI VGA PAL or NTSC display Note that this requires a system with minimum one DVI I output 224 Peripheral Equipment 6 11 VESA Display Power Management Because of the tremendous amount of energy consumed by monitors when operating the system will reduce power consumption and extend monitor lifecycle by suspending the switch off monitors and projectors when the system goes into sleep standby This applies for all VESA Display Power Management compliant displays that are connected to the VGA DVI output of the system The display device needs to comply with VESA display Power Management system DPMS Note that this requires a system supplied with a VGA DVI output T
177. person is in the same room Demonstrate the high quality Audio of your system by pressing the Audio Demo button at the bottom of the Control Panel menu Lean back and enjoy 103 TANDBERG 550 MXP 4 3 Restart Restart the system by pressing the Restart button You are prompted with a dialog box saying Do you want to restart the system Press OK to restart press Cancel X to abort You will also find the Restart button at the bottom of the Control Panel menu Restart Do you want to restart E E Cancel 104 Administrator Settings 5 System Settings The Control Panel contains all the settings of the system Making changes to the settings will change the behavior of the system It is recommended to password protect the access to the settings to prevent occasional users from making crucial changes to the system see Control Panel Security Administrator Password NOTE The System Settings can be password protected by setting an Administrator Password The settings are hidden and a settings button appears on the menu line Whenever you press the Settings button you will be prompted to enter a five digit pin code to access the Settings menu Control Panel e 4B Menu Settings K Presentation Settings gt Call Quality GI Audio Video A Security amp Network E Restore Default Settings CRE BCE TANDBERG System Settings contain General Menu Settings Presentation Settings Call Quali
178. ration Appendix 14 Diagnostic Tools for IP Appendix 15 System Upgrade Appendix 16 Declaration of Conformity Appendix 17 Protocols Supported Appendix 18 Cable Specifications 229 TANDBERG 550 MXP Appendix 1 Technical Specifications Technical Specifications UNIT DELIVERED COMPLETE WITH Wireless remote control W A V E Il camera microphone and cables BANDWIDTH H 320 up to 384 kbps H 323 up to 768 kbps SIP up to 768 kbps FIREWALL TRAVERSAL TANDBERG Expressway Technology Auto NAT H 460 18 H 460 19 Firewall Traversal VIDEO STANDARDS H 261 H 263 H 263 H 264 VIDEO FEATURES Native 16 9 Widescreen Advanced Screen Layouts Picture in Picture PIP Picture outside Picture POP Side by Side PC Zoom Intelligent Video Management Local Auto Layout VIDEO INPUTS 1 INPUT Built in main camera 1 x RCA Phono composite document camera auxiliary 1 x XGA PC using VNC PC SoftPresenter VIDEO OUTPUTS 3 OUTPUTS 1 x MiniDin S video main monitor 1 x RCA Phono composite main monitor or VCR 1 x XGA main monitor XGA Output 800 x 600 75 Hz 1024 x 768 60 Hz 1280 x 768 WXGA 60 Hz VESA Monitor Power Management VIDEO FORMAT NTSC PAL VGA SVGA XGA W XGA LIVE VIDEO RESOLUTIONS NATIVE NTSC 400p 528 x 400 pixels receive only 4SIF 704 x 480 pixels Digital Clarity Interlaced SIF iSIF 352 x 480 pixels Natural Video SIF 352 x 240 pixels NATIVE PAL 448p 576 x 448 p
179. rce a restricted call choose Restrict 56k On H 221 or 2x64 2x56 Calling Some older or low end video systems do not have the ability to make bonded ISDN calls In these cases it is necessary to dial both ISDN numbers separately to call those systems These types of calls are often referred to as H 221 calls 2x64 calls 2x56 calls as making 2 x 64 kbps or 2 x 56 kbps calls to the same system Place this type of call by Set Network to ISDN Set Bandwidth to 128 kbps A field for the 2nd number pops up in Call Settings 156 Administrator Settings Enter the second number in the Call Settings field For 128 kbps calls that use bonding ignore the second number field and just enter one number to be dialed Using sub address extension address MCU password Sub address is used to address different systems on the same ISDN line and is primarily used in European Countries LAN equivalent extension address or TCS 4 is used to address different systems on aLAN when dialing via a gateway To specify an ISDN sub address or its LAN equivalent extension address TCS 4 add a star after the number and then enter the sub address extension address Example 12345678 10 lt number gt lt Sub address extension address MCU password gt When dialing IP via a gateway the number behind the star on IP might be interpreted as an extension address When calling to external MCU s requiring a password TSC 1 thi
180. rdless of what the previous user was using You can change Startup Video Source to Main Camera PC Document Camera VCR AUX VNC or Current depending on what video sources you have available for your system Choosing Current will result in the last used video source before the system went to standby 141 TANDBERG 550 MXP 5 3 3 Presentation Source The Presentation Source is connected to the Presentation button on the remote Pressing the Presentation button will put the Presentation Source on display Presentation Source is PC by default You can change the Presentation Source to any video source and none Choosing none results in opening the Presentation menu when pressing the Presentation key Only for systems with the PC video input available 142 Administrator Settings 5 3 4 Snapshot Source When you take a Snapshot you get a snapshot of the Snapshot Source Current is the default Snapshot Source This means that you take a snapshot of the video source that is currently active You can change the Snapshot Source to any video source In this way you can program the snapshot key to apply only for PC for instance Press Snapshot and you will take a PC snapshot regardless of what video source that is currently active 143 TANDBERG 550 MXP 5 3 5 Auto Display Snapshot Select Auto to automatically display a received snapshot Turn Auto Display Snapshot Manual if you wish not to have them displayed on the screen
181. ression and decompression H 264 Video algorithm for bandwidth efficient video compression and decompression Hardware serial number A unique number listed in the System Information menu to identify your system towards your TANDBERG representatives Humfilter A highpass filter which reduces very low frequency noise iCIF Interlaced CIF 352x288 pixels 50 fields per second Incoming call Someone calls in to your system Incoming MCU Calls If occupied in a call the system will provide a visual audio indication of an incoming call and ask to accept or reject the call IP address Defines the network address of the system This address is only used in static mode IP assignment IP address IP subnet mask and Gateway are assigned by the DHCP server IP assignment Static The system s IP address and IP subnet mask must be specified in the IP address field IP Precedence Used to define which priority the system should have in the network Higher numbers indicate higher priority IP subnet mask Defines the type of network This address is only used in static mode IP TOS IP Type Of Service Helps a router select a router path when multiple paths are available iSIF Interlaced SIF 352x240 pixels 60 fields per second L Layout Use the Layout key to change picture layout on the screen 280 Glossary Main Camera Your camera Video input 1 Max call length This feature will automatically end both incoming and outgoing c
182. rk Profiles Please refer to Network Profiles for details TANDBERG 550 MXP 5 Data Port Please refer to Data Port for details 6 Save changes Remember to save any changes made in the menu by selecting the Save button on the Menu line and pressing OK The International Name field is only visible if the system name contains Asian and non Latin character text input 16 3 General Use Wake up the system When the system is not in use it is in standby mode and the screen s are black Wake up the system by picking up the remote control An incoming call or pressing any key on the remote control will also wake up the system If the system does not respond Make sure that the system is switched on by using the On Off switch located at the rear of the Codec Verify that your monitor is switched on This is normally done by pushing the power button on the front of the monitor depending on monitor type TANDBERG 550 MXP 3 1 The Welcome Screen When the system is switched on the welcome screen will be displayed The welcome screen presents the menu and displays your main camera image in the background display main camera is the default setting The ISDN IP numbers and the system name are displayed in the upper right corner The ISDN Number and IP Number are the dial in numbers of the system The welcome screen provides you with the most important system information System Name Your ISDN Number Your IP Address or IP
183. rol E Make a Call C Phone Book G Moving tne GC Muttisite cais Show A Camera Presentation a Using Confere Using Camera m TANDBERG Services E Presets MXP 89 TANDBERG 550 MXP 4 2 Diagnostics Diagnostics allows testing of individual system components and displays the current system settings Diagnostics System Information Channel Status Call Status Detailed Call Status System Selftest View Administrator Settings IP Address Conflict Check Warnings E Diagnostics contain System Information Channel Status Call Status System Selftest View Settings IP Address Conflict Check Warnings 90 Administrator Settings 4 2 1 System Information Select System Information to view system numbers line status software version hardware serial number and other useful information Press arrow key up and down to scroll in the System Information list System Information contains System Name Software Version Network Hardware Serial My ISDN Number Internal Test Lines active Number My IP Number Software Lines not active MAC address My IP Address Options installed Ethernet Speed Note that the serial number is also found on a sticker on the system It is essential for identifying the system when it comes to service contracts or other support activities The serial number format is xx xxxxx 91 TANDBERG 550 MXP 4 2 2 Channel Status Comprehensive information about the c
184. s The calls in the lists are marked with these icons outgoing calls es incoming calls H calls The following buttons are available from these folders Call Now Copy to My Contacts Delete Delete All Cancel How to make a call using the call lists 1 Select a number from the list Press the green Call button on the remote control or press the left arrow key to select the Call Now icon followed by OK The call will be set up as a video call or a telephone call depending on the selected contact Alternatively press the OK button when the contact is selected The Make a Call menu will then be displayed with the name of the contact in the Dial Number field and the Call Settings field will reflect the call settings for this contact It is possible to alter the call settings before placing the call The call will be set up as a video call or a telephone call as described in Make a Call 3 Wait for the call to connect How to delete numbers in the call lists do one of the following Choose the Delete button to delete a selected contact from the call list Choose the Delete All button to delete all contacts listed in the call list Note that you will not delete contacts from the Phone Book if you delete them from the call lists 50 Administrator Settings 3 9 2 My Contacts My Contacts are the locally stored contacts on the system This means that it is possible to add new contacts and edit or delete existing contac
185. s box The cabinet contains the following W A V E camera table microphone remote control and tracker and documentation Accessories drawer See Accessories box AES Strong encryption Advanced Encryption Standard AGC Automatic Gain Control Maintains the audio signal level at a fixed value by attenuating strong signals and amplifying weak signals Very weak signals i e noise alone will not be amplified Alert speaker The internal speaker will warn you of an incoming call even though the monitor may not be switched on Audio call Audio call equals a telephone call You can make a call with the video system with audio only Audio input 4 Intended for connection to an external microphone amplifier or an external fixed mixer Audio input 5 Intended for connection to external playback devices or to telephone add on hybrids Audio input 6 Intended for connection to a VCR or DVD player or other external playback devices Audio out 1 Intended for connection to TANDBERG Natural Audio televisions or audio amplifiers Audio out 2 Intended for connection to audio recording equipment or to a telephone add on hybrid Audio out 3 Intended for connection to a VCR or other recording equipment Auto display snapshot Sent and received snapshot will automatically appear on full screen display Auto answer The system will automatically answer all incoming calls Automatic Duo Video Duo Video Mode is put to Auto When star
186. s password can be added after the star If no password is specified the user will be asked to enter the password after connecting to the MCU 157 TANDBERG 550 MXP 5 5 Audio Audio Inputs Output Level Settings Alert Tones amp Volume Graphical View ER Audio contains the settings Inputs Output Level Settings Alert Tones and Volume Graphical View 158 Administrator Settings 5 5 1 Inputs Mic 1 and Audio input 2 By default both inputs are enabled Just plug in an audio source and it is active Audio inputs that are On will automatically be mixed Unconnected inputs will automatically be muted Select Off to prevent audio noise from connected but unused inputs The activated audio sources are stored on camera presets Mic 1 is intended for electrets type microphones The microphone inputs are balanced with 24V phantom power The Audio input 2 is intended for connecting external playback devices when set to On but the input can also be configured as a microphone input by selecting Mic When set as a microphone input there will be an echo canceller working on both inputs to prevent unwanted echo to be heard at the far end When connecting an external playback device to this input there will be no echo cancelling and the audio source connected to Audio input 2 will be heard from the local loudspeaker as well Level Settings It is possible to adjust the audio input levels according to whic
187. s system to any other video and voice systems that are registered on the same CallManager 257 TANDBERG 550 MXP Appendix 14 Diagnostics Tools for IP Diagnostic Tools for IP To use these tools will require using a PC and setting up a telnet session towards the system Q 931 To show Q 931 trace during a call you need to issue the command syslog on One can get traces for RAS Q 931 and H 245 with this command It is a complex trace and requires an extensive knowledge in H 323 signaling to be understood Ping Ping is used to see if the system is able to reach a specific IP address using a mechanism in IP called ICMP If the system is unable to register to its gatekeeper or if it is unable to dial a specific endpoint one can use ping to see if there is at least an IP route to the gatekeeper or to the endpoint In case you have problems one would first ping the default gateway then the gatekeeper and then the other endpoint Traceroute Traceroute does exactly that it traces the route an IP packet takes to reach its destination and displays all router hops Traceroute is very useful for seeing exactly where there is a routing problem in the IP network and for checking where transport delay is introduced Layer 4 Ports used in H 323 calls The layer 4 ports used by the system in a H 323 call can be defined as follows Dynamic The ports are allocated at random from 2048 to 65535 Static Will use the predefined layer 4 ports lis
188. see Security for details Secure Conference DES This padlock indicator is shown when DES encryption Secure Conference is active see Security for details Not Secure Conference This open padlock indicator is shown during the initialization phase for AES or DES encryption During this period the call is not secure see Security for details Warning This indicates that the system has detected a warning Select the icon and press OK to see details on the warning Please see Warnings for a list of possible warnings Bad Network This indicator appears if the system detects network anomalies like packet loss 5 jitter 200ms etc during a call Open the menu by pressing the OK Menu button and select the warnings icon too see details Floor This indicator is shown when you are displayed in full screen in a multipoint conference see Request Floor and Release Floor for details 31 TANDBERG 550 MXP D ca 32 Telephone This indicates that there is a telephone participant in the conference The displayed number indicates how many telephone participants there are in the conference Duo Video H 239 This indicates that there is a Dual Video Stream sent from you near end The feature Duo Video H239 allows participants at the far end to simultaneously watch a presenter on one screen and a live presentation on the adjoining screen Administrator Settings 3 4 Using the Menu John Smith My IP Number 12345 ee e
189. ssword Prevents unauthorized access to the streaming functionality Streaming Source Select between local video and or far end video to be streamed Local and far end audio is always streamed 283 TANDBERG 550 MXP Streaming TTL Router Hops Used for streaming data to limit how many routers the data should pass before it is rejected Streaming Video Rate Defines the Video streaming rate from the system SVGA Super VGA 800x600 SXGA Super extended Graphics Array 1280x1024 System information Lists system numbers line status software version and other useful information System name Identifies a videoconferencing system T T1 Network type 24 channels Default for NTSC versions T1 Line Coding Indicates how the signals on the line should be coded If parts of the systems use restricted coding this should be selected Take chair Request chairmanship of the conference If no one else is chairman the request is granted TCS 4 Used to address different systems on a LAN when dialing in via a gateway Terminal Names Lists the site numbers or name if supported of other sites connected in the conference Terminate meeting The chairman can terminate the conference i e all participants are disconnected TMS TANDBERG Management Suite Touch Tones To dial extension numbers etc during a call use touch tones in order to get tones instead of preset on the number keys Tracker The tracker is a small infrared
190. start open a Dual Stream Press the video source button again to stop the dual stream Mic Off turns your microphone on and off see Mic off Arrow keys are used for navigation in the menu and for moving the Camera when the menu is hidden see Navigation Volume and adjusts the Codec volume only and not the monitor s volume see Volume and The Layout key toggles between full screen and different display layouts see Layout Cancel takes you back one step in the menu system Use Cancel to delete characters in an input field see Navigation Press and hold the Cancel key for 1 second to close the menu Press the Call key to place a call see Make a Call Number Letter keys function in the same manner as with a mobile or cellular phone see Number and Letter keys Camera presets define specific camera positions Move the camera to the desired position and press and hold a number key for 1 second to save the current camera position to that number key To activate a preset whilst in a call simply press and release that number key see Camera Presets Press Preset a number to activate a preset Press the Services button to open the Services menu The Presentation key 21 TANDBERG 550 MXP This does not apply to all systems with small integrated cameras Ordered separately 22 12 13 14 15 16 17 18 19 20 switches to a predefined presentation source If the
191. sword This is the password part of the credentials used to authenticate toward the SIP Server Password lt text field gt Server Type Available servers are Auto Nortel Microsoft and Experimental Current RFC s and Drafts supported RFC 3261 SIP Session Initiation Protocol RFC 3581 An Extension to the Session Initiation Protocol SIP for Symmetric Response Routing RFC 2327 SDP Session Description Protocol RFC 3264 An Offer Answer Model with the Session Description Protocol SDP RFC 3263 Session Initiation Protocol SIP Locating SIP Servers No support for NAPTR records RFC 3311 The Session Initiation Protocol SIP UPDATE Method RFC 2976 SIP INFO Method Draft levin mmusic xml media control 03 txt Used for video fast picture update requests RFC 3361 Dynamic Host Configuration Protocol DHCP for IPv4 Option for Session Initiation Protocol SIP Servers RFC 3550 RTP A Transport Protocol for Real Time Applications RFC 2032 RTP Payload Format for H 261 Video Streams 189 TANDBERG 550 MXP Draft ietf avt rfc2032 bis 06 txt Draft for advanced video signaling including resolution and mpi RFC 2190 RTP Payload Format for H 263 Video Streams RFC 2429 RTP Payload Format for the 1998 Version of ITU T Rec H 263 Video H 263 Draft ietf avt rfic2429 bis 05 txt Draft for advanced video signaling including resolution mpi annexes and custom formats RFC 3047 RTP Payload Format for ITU T Recomme
192. t All rights reserved Copyright c 2000 Brian Somers lt brian Awfulhak org gt 1998 The NetBSD Foundation Inc All rights reserved 1997 Niklas Hallqvist All rights reserved 1988 Stephen Deering Copyright c Copyright c e e e e e ie wa we Copyright c Copyright c 1992 1993 The Regents of the University of California All rights reserved This code is derived from software contributed to Berkeley by Stephen Deering of Stanford University Portions of eCos code are distributed under several BSD style licenses Other portions of eCos code are distributed under the terms of the GNU General Public License with a non copyleft exception which allows static links to non copyleft programs ExPat XML Parser Copyright c 1998 1999 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright c 2001 2002 2003 2004 2005 2006 Expat maintainers The ExPat XML parser is distributed under the terms of the ExPat License which is a MIT X Consortium style open source license ICU ICU License ICU 1 8 1 Copyright c 1995 2003 International Business Machines Corporation and others All rights reserved ICU is distributed under the terms of the ICU license which is a MIT X Consortium style license OpenSSL Copyright c 1998 2004 The OpenSSL Project All rights reserved This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org Copyright C 19
193. t available on the TV screen Note that if the menu has disappeared from the connected monitor or PC screen and only one of them is connected to the system it is possible to press the Phone Book 5 times and then the number button 2 in order to display the menu on the connected screen 126 Administrator Settings 5 2 4 Menu on PC The Menu on PC setting decides if the menu shall be displayed on the PC VGA screen screen or not For optimal layout of the menu Menu on TV should be Off if Menu on PC is On and vice versa On The menu is available on the PC screen Off The menu is not available on the PC screen Note that if the menu has disappeared from the connected monitor or PC screen and only one of them is connected to the system it is possible to press the Phone Book 5 times and then the number button 2 in order to display the menu on the connected screen 127 TANDBERG 550 MXP 5 2 5 Balloon Help It is possible to enable disable the balloon help window On Choose On if you want help text windows to appear Off There will be no help text window 128 Administrator Settings 5 2 6 Number Key Mode When pressing a number key on the remote control while in a call the user can decide what shall happen The system can be configured to act automatic or manual While in a call the user presses a number key to e add another call e dial extension numbers e use camera presets Setting Number Key to Automatic Some
194. t www tandberg net or the contact us section of this manual Please provide USD 10 00 for media and shipping Agfa Contains iType from Monotype Imaging Corporation Va Monotype Imaging CMU SNMP Copyright 1988 1989 1991 1992 by Carnegie Mellon University All Rights Reserved CMU SNMP is distributed under the terms of the CMU SNMP license which is an open source license similar to a BSD or X Consortium License Dropbear an SSH2 server Copyright c 2002 2003 Matt Johnston All rights reserved The Dropbear SSH2 server is distributed under the terms of the Dropbear License which is a MIT X Consortium style open source license User Manual eCos eCos the Embedded Configurable Operating System Copyright C 1998 1999 2000 2001 2002 2003 Red Hat Inc Copyright C 2002 2003 John Dallaway Copyright C 2002 2003 Nick Garnett Copyright C 2002 2003 Jonathan Larmour Copyright C 2002 2003 Andrew Lunn Copyright C 2002 2003 Gary Thomas Copyright C 2002 2003 Bart Veer Copyright c 1982 1986 1991 1993 The Regents of the University of California All rights reserved c UNIX System Laboratories Inc All or some portions of this file are derived from material licensed to the University of California by American Telephone and Telegraph Co or Unix System Laboratories Inc and are reproduced herein with the permission of UNIX System Laboratories Inc Copyright C 1995 1996 1997 and 1998 WIDE Projec
195. te View Site allows you to view any participant in the conference regardless of who has the floor and chair Choose End View to go back to normal 83 TANDBERG 550 MXP 3 12 7 Disconnect Participant Disconnect Participant allows the chairman to disconnect any participant in the conference In a multipoint call this is equivalent to disconnecting a participant from the end call menu 84 Administrator Settings 3 12 8 Terminate Meeting Terminate Meeting allows the chairman to terminate the conference altogether In a MultiSite call this is equivalent to pressing End All Calls from the end call menu 85 TANDBERG 550 MXP 3 12 9 More about MultiSite embedded MCU Optional Feature Calling in to a MultiSite Any system can be part of a MultiSite conference by calling in to a MultiSite The dial in numbers to the MultiSite depends of the network that is used To dial in to the MultiSite on IP Dial the IP Number or the IP Address of the system All sites can dial the same number To dial in to the MultiSite on ISDN PRI Dial the ISDN number of the system All sites can dial the same number To dial in to the MultiSite on ISDN BRI The MultiSite has specific numbers for each call that participates in the conference To find the dial in numbers for the MultiSite choose Information from the Menu and open System Information from the bottom menu line Site 2 must dial MultiSite Number 2 Site 3 must dial MultiSite
196. te previously chosen with View Site and return the view to the site that is currently On Air Can be used by all conference participants Ethernet Speed The speed Mbps on the connection from the system to the LAN F Fallback to telephony Enables fallback from video calls to telephony speech calls Far End In a video conference Far End means the remote side of the conference Far End Camera is your conference partner s camera Opposite to Near End FECC Far End Camera Control When activated it is possible to control the far end s camera select video sources activate presets and request still images Floor In a multipoint call use Request Floor to broadcast your picture to all other participants This is handy when you are having presentations for teachers etc 279 TANDBERG 550 MXP G G 711 Audio algorithm for normal quality audio telephone quality 3 1 kHz The system will always have G 711 enabled G 722 Audio algorithm for high quality audio 7 KHz G 722 1 Audio algorithm for compressed high quality audio 7 kHz G 728 Audio algorithm for compressed normal quality audio telephone quality 3 1 kHz Gateway The gateway enables sites on IP and sites on ISDN to participate in meetings with each other Global Phone Book A phone book provided by TMS H H 261 Video algorithm for legacy video compression and decompression The system will always transmit H 261 H 263 Video algorithm for normal video comp
197. ted in the tables below Point to point Duo Video Function Port Type Gatekeeper Discovery RAS 1719 UDP Q 931 Call Setup 1720 TCP H 245 Range 5555 5574 TCP Video Range 2326 2341 UDP Audio Range 2326 2341 UDP Data FECC Range 2326 2341 UDP 258 MultiSite Duo Video Function Gatekeeper Discovery RAS Q 931 Call Setup H 245 Video Audio Data FECC Port 1719 1720 Range 5555 5574 Range 2326 2405 Range 2326 2405 Range 2326 2405 Type UDP TCP TCP UDP UDP UDP Appendices Note While using MultiSite if a site is disconnected and reconnected without terminating the entire conference the next site to be connected will have a H 245 port outside of the specified range If this functionality is required through a firewall the range of TCP ports can be extended past 5564 However if a site is disconnected and reconnected without ending the conference enough times one can quickly end up outside of this range again 259 TANDBERG 550 MXP Appendix 15 System Upgrade System Upgrade Before starting the software upgrade of the TANDBERG MXP system please make sure to have the new software file for instance s050000F30 pkg and the Release Key for this software available Your TANDBERG Partner will provide this for you All options and settings will automatically be stored when upgrading so no backup is necessary If the system upgrade process is aborted before it s complete the system will work as nor
198. ted to an external videoconferencing system when the IP traffic goes through a NAT router Used in small LANs often home offices when a PC and a videoconferencing system is connected to a router with NAT support NAT Address The external global IP address to the router with NAT support Packets sent to the router will then be routed to the system s IP address Natural Audio ModuleTM Designed to improve audio quality during a videoconference It is mounted in the cabinet above the Codec and consists of an audio system optimized for speech Natural Presenter Package Consists of Duo Video Digital Clarity and PC Presenter Near End In a video conference Near End means your own side of the conference Near Camera is your own camera Opposite to Far End Network clocking Specifies the number of physical external clock signals Network Interface Indicates if the network is of type E1 or T1 Network profiles It is possible to define up to 6 network profiles each consisting of name and call prefix and 3 of them also include network selection Non Standard Facility The network provider may require service selection in your ISDN configuration Valid NSF codes are from 1 to 31 0 will disable NSF service codes 281 TANDBERG 550 MXP NR Noise Reduction Reduces constant background noise e g noise from air conditioning systems cooling fans etc NSF Non Standard Facility NTSC National Television System Committee Video stan
199. tension Numbers sseessesssesssesssisssisssististtnstnnttnnnnntnntstnnennneen nnne 30 3 3 On screen Indicators ccc cecceeeceesnececeeneeeeeeseaaeeeeseeaeeeeeesaeeeeeesaeeeenesaeeeeseaaeeeesseaeeeesenaeeeseaas 31 34 USING th MON sicdcencssancesdectesezseate cuusactecceaetaneeubedseueacesdacensed oovad cada sunita ci das aeania tanai Eas 33 3rd Make TE 34 3 5 1 Placera e 35 352 Call Settings TEE 37 393 SIP SENIGOS EE 38 3 54 E Lull e DEE 39 3 5 5 Dialing In From Outside the Enterprice 41 3 6 Answer an incoming Call 42 3 7 Gul 43 RE Tele VT 44 3 8 1 Delay Standby for 1 hour ceecceceteeeeeeeeeeeee ects eeeeaeeeeeeeeeeaeeesaaeeeeaeeseeeesaeeseeeseneeees 45 3 8 2 Delay Standby for 3 hours c ccccceceeeeeceeneeceeeeeeeeaeeeeaeeseeeeseaeeeeaaeseeeeeseeeesaaeeneaeees 46 3 8 3 DO NOT DISU WEE EE 47 BIO PMOME BOOK ss ccsesadecsuteiewetsstudees save caddeadnacecvaleecedesandesedalaaaddsbandealualeueds E 48 3 9 1 BIE e EE 50 S92 My Contacts rsen ele DUN ad eee e 51 3 9 3 Corporate Contacts Global Contacts ccccccccscessecesseneeesseeeeeeseeeeeeeesseaeesseesaees 56 8 10 Camera COMtrol sis asccseccieteeccssantedscedeceateblecceluadengass savieadssastacocvalveeecsbandesesaiueassdbdnasaedebiadeeabaads 60 2 10 1 Move Camera EE 61 gs10 2 FarEnd COMOL EE 62 3 10 3 Camera ET 63 8 104 TANDBERG Lacker cnici ineen ana aaea a aa aAA NAGE aaa aR 64 210 5 Picture Control ssscciistscccasnteeccsusadecuenseanecaentanccuunealecuentacecu
200. ter on the VNC program icon in the lower right corner of the Windows taskbar You can also select Command Prompt from the Startup menu Run and type cmd then enter This will open a command window and from here Type ipconfig and press enter Display The display number for VNC is 0 and upwards If you are using WinVNC Number double click on the icon on the taskbar to view WinVNC properties This number should correspond with Display Number in this menu Password Enter the same password as specified in WinVNC properties The password will be shown as asterisk signs the next time you enter the menu 147 TANDBERG 550 MXP 5 4 Call Quality Call Quality Video Algorithm LH 267 u H 264 Audio Algorithm T G 728 G 722 G 722 1 AAC LD Max Upstream Rate kbps 768 Video quality Default Call Settings ZER Call Quality contains the settings Video Algorithm Audio Algorithm Max Upstream Rate Video Quality Default Call Settings 148 Administrator Settings 5 4 1 Video Algorithm The system will automatically select the best video algorithm based on the video source and the capabilities of the remote system Use this menu to disable video algorithms in case you have interoperability issues calling other systems H 264 Bandwidth efficient video compression and decompression H 263 Normal video compression and decompression H 261 Legacy video compression and decompression The system will always have H 26
201. ting a presentation Duo Video will start automatically if possible 277 TANDBERG 550 MXP Bandwidth Decides the quality of the video call High bandwidth gives high quality C Call Control Data Triggered Uses TxData RxData and clock signals only Use Data Triggered when no handshake signal is available Call control Leased Line Is a non dialing protocol and should be used when two systems are connected in a point to point connection Use Leased Line when the handshaking signals DTR and CD are available Call control Manual Should be used when no handshake signals are available and the external equipment requires a constantly connected line Call control RS366 Dialing The only dialing protocol and would normally be used together with network clocking RS449 V35 Compatible when the external system uses RS2366 ports Call status Comprehensive information about the call listing transmitted and received audio video data information Camera tracking Voice Activated Camera Positioning the camera will automatically view the current speaker Camera tracking mode Voice Activated Camera Positioning the camera will automatically view the current speaker Chair control Enables one participant to control the meeting by selecting which of the conference participants that is to be broadcasted to the other participants Channel status Comprehensive information about the call progress listing the numbers called and if an error
202. tion Source cccecsceceecceceeeeeeeaeceeneeceaeeeeeaaessneeseeeeesaaesdeaaesseeeessaeeteaaeesenes 142 5 3 4 Snapshot SOU EE 143 5 3 5 Auto Display Snapshot cccceececeeeeeeeeeeeeee sees eeseaeeeeeeesaeeesaaeeseaeeseeeeeetaeeneneeee 144 rein RIED eher ede beeen EE T 145 5 3 7 Presentation Rate ccceseecceceseeceeeseeneeeeeseaeeeeeeceeseseseaneeseaaeeeseeeaeseseeceneeseeeenenees 146 xi TANDBERG 550 MXP 6 7 xii 5 378 o NN EES EE dE 147 5 4 CallsQuaalityes EE 148 5 4 1 Video legenttgt eet ere dee Ee ta Ride eee eer Ne 149 5 42 elle Ee Le TEE 150 5 4 3 Max Upstream Rate Kbps 151 5 4 4 Video Quality cieni aeiiaaie aeaeaiue niaaa aeaiiai eaaa inada eia anaa ar aaie 152 5 4 5 Default Call Settings cceecceeeeceeeeeeeeeeeeeeeeceaeeeeeaeeeceeeseaeeesaaeeseaaeeseeeesaeeseneeeeaes 155 le Te GEET 158 5 5 1 lef 159 5 5 2 Output Level Geitings A 163 5 5 3 Alert Tones and Volume eee ceecceceeescceeeeeeeeeeeeeseeeeeeesneeeeenseeeseesenseeeenssneeeeensnees 164 SSA eGraphiCal E E 165 e E 166 5 6 1 MGOUNStatus Lin Gtr ss seecateiteees tandaveres a suse a 167 5 6 2 WED SMAPSNOtS srn snaa ens beezact ta dung qeuse Edge sue SEENEN EES 168 REM VIGO NAIM E 169 BET SO CUMILY eer ee eebe 170 5 7 1 Ne Keel E 171 5 7 2 Encryption MOG 6 eege ee deed Ae ae 172 5 7 3 Passwords xg ae ae atin ae leds eae ee te eee cay Ue ee ee ae 173 5 7 4 Camera Standby Mode eseesseesseeseesnsesrtennstn
203. tion and recycling system in your area TANDBERG 550 MXP Information for Recyclers As part of compliance with the European WEEE Directive TANDBERG provides recycling information on request for all types of new equipment put on the market in Europe after August 13th 2005 Please contact TANDBERG at recycling tandberg net and provide the following details for the product for which you would like to receive recycling information e Model number of TANDBERG product Your company s name Contact name Address Telephone number E mail address Digital User Guides TANDBERG is pleased to announce that we have replaced the printed versions of our User Guides with a digital CD version Instead of a range of different user manuals there is now one CD which can be used with all TANDBERG products in a variety of languages The environmental benefits of this are significant The CDs are recyclable and the savings on paper are huge A simple web based search feature helps you directly access the information you need In addition the TANDBERG video systems now have an intuitive on screen help function which provides a range of useful features and tips The contents of the CD can still be printed locally whenever needed vi User Manual Operator Safety Summary Operator Safety Summary For your protection please read these safety instructions completely before you connect the equipment to the power source Carefully observe all war
204. tor line should say Manual White Balance 65 TANDBERG 550 MXP 3 10 6 Camera Tracking Through Camera Tracking and the use of two or three microphones the camera can automatically position itself on the current speaker Before using camera tracking the camera positions used must be stored at Preset 7 Mic1 and Preset 8 Mic2 Note that this will require a microphone mixer attached to the line level input of the TANDBERG 550 MXP to get this to work in addition to the microphone already connected to the XLR input How to use Camera Tracking 1 Select the Camera Control icon in the Menu Enable Camera Tracking by choosing Camera Tracking An indicator will appear on the screen 3 End Camera Tracking by deselecting the Camera Tracking button Camera Tracking will also end if you activate a camera preset or move the camera manually with the arrow keys Example You have placed Microphone 1 on the table Where should you position the camera for Preset 7 The camera position stored at Preset 7 must be related to Microphone 1 Therefore all participants who are located closest to Mic1 should be included in the Preset 7 camera position etc When camera tracking is activated and a person close to Mic1 speaks Preset 7 will be automatically selected When activating another video source for instance document camera camera tracking will be temporarily disabled until you re select Main Camera or a Main Camera preset The camera tr
205. ts My Contacts can store up to 200 contacts How to make a call using My Contacts 1 Find the desired contact using the arrow keys or searching on the first letter with the letter keys 2 Press the green Call button on the remote control or press the left arrow key to select the Call Now icon followed by OK The call will be set up as a video call or a telephone call depending on the settings made when storing the contact Alternatively press the OK button when the contact is selected The Make a Call menu will then be displayed with the name of the contact in the Dial Number field and the Call Settings field will reflect the call settings for this contact It is possible to alter the call settings before placing the call The call will be set up as a video call or a telephone call as described in Make a Call 3 Wait for the call to connect Phone Book My Contacts o Back Aaron Johnson Auto Bett Frank H 323 Daniel Lund Auto David Lee Auto Eric Harper H 323 Fredrik Hansen Auto Frida Smith Auto Helen Holm H 323 lan Brown Auto John Anderson Auto Linda Crow H 323 Liz Strand Note that the telephone or video number and profile of the selected contact are displayed on the bottom line 51 TANDBERG 550 MXP The following functions are available from My Contacts 52 Call Now New Contact Edit Contact Delete Contact Close Administrator Settings A 3 9 2 1 oe Add New Contact The New Co
206. ty Audio Video Security Network Restore Default Settings 105 TANDBERG 550 MXP 5 1 General Settings When installing the system go through the General Settings menu to ensure that you have the right settings for your system see System Configuration General Language English gt System Name ohn Smin International Name II Autoanswer ooff On O0n Mic Off Phone Book Settings External Services Permissions Screen Settings Software Options Date and Time Settings GCE General Settings contain Language System Name International Name Auto Answer Phone Book Settings External Service Settings Permissions Screen Settings Software Options Date and Time Settings This field is only visible if the system name contains Asian and non Latin character text input 106 Administrator Settings 5 1 1 Language The system supports 16 different languages for its on screen menus English German French Norwegian Swedish Italian Spanish Portuguese Russian Finnish Chinese Simplified Chinese Traditional Japanese Korean Thai and Arabic Select the preferred language and press OK to save Note that pressing the Phone Book button 5 times followed by the number button 1 on the remote control will reset the menu language to English 107 TANDBERG 550 MXP 5 1 2 System Name System Name identifies the system On the welcome page During an MCU conference call When usi
207. ubband SNN KARANAA KARRERAN RE 65 3 10 6 Camera Tracking vcs scsecesec iiuen anie ieai aaaea iia iiai Eea 66 SINN nl le EEN 67 STEI Presentation Key uias aikaseksi adaa anaa iia e aaea Kaaa A 68 3 11 2 Presentation Men 69 3 11 3 PC Presenter DVI VGA Input 70 3 11 4 PC SoftPresenter and VNC cceccccecsscceceseeeeeeeseeeeeeeseneeeeesseeeeeeeeeneeeesseesaeenssnaeenes 71 3 11 5 Dual Stream Duovideol n 2209 72 User Manual 3 11 6 Take New Gnapebot cee eeceaeeeeaeeseeeeesaeeeeaaeseeeeeseeeesaaeeseneeees 73 BK e Display Snapshot EE 74 B12 SEMIC S EE 75 3 12 1 Request Floor and Release Floor 78 3 12 2 Conference Layout 79 3 12 3 Terminal Lu 80 3 12 4 E ENEE Tute BEEN 81 3 12 5 Assign Floor and Release Floor from Participant 82 3 12 6 View Site and End View 83 312 4 Disconnect PartiClp ant scssi onk ee E ERE nT EEEE eg 84 312 8 gt Terminate Moen eea Eana E EREET EEEE TEE 85 3 12 9 More about MultiSite embedded MCU ssssesssssssssssssessrsssrsssnsssnsnnssnnsssnnsnnnsennns 86 EEN KO RR D CMa E EAE A TA E E E ET 87 e eine D ae EE 88 AT USER GUNG EE 89 AD DIAGMOSTICS esse sc sca cea E E A ite wd Uae tg ecg So E dee va ants ving uae bee ss eens tenes aes 90 4 2 1 SYSLSMIMTONMALNON ieses rece ces tah cd sschdeveyaenin cn sve E E e E 91 4 2 2 NERT 92 B23 Calle EE 93 42 4 SYSICM SEIMCSE ieee selec ated alec ete dE aiiai dee EEN 94 425 View Settings EE 95 4 2 6 IP Address Conflict Check 100 A272
208. when calling the unit Document Camera A document camera is an additional camera that is used for showing text diagrams as well as physical objects DownspeedingTF If channels are dropped during a videoconferencing session the connection is automatically maintained without interruption dual monitor The second monitor Dual monitor system A videoconference system with two monitors Duo VideoTF Allows participants at the far end to simultaneously watch a presenter on one screen and a live presentation on the adjoining screen E E 164 Alias The E 164 address of the system Equivalent to a telephone number sometimes combined with access codes The system will not register with the gatekeeper if the E164 alias is not set E1 Network type 30 channels Default for PAL versions Echo canceller Continuously adjusts itself to the audio characteristics of the room and compensates for any changes it detects in the audio environment Echo control When set to On the far end is prevented to hear their own audio Encryption Use encryption to make a secure call The system will try to make point to point calls using encryption If the far end system supports encryption the call will be encrypted If not the call will proceed without encryption Auto encryption Set encryption to On if you don t want an unencrypted call to be established at all Set encryption to Off if you don t want to use encryption End view Stop viewing the si
209. when they are sent or received The snapshots will be sent and received but not displayed With Auto Display Snapshot set for Manual you must enter the Presentation menu to display a snapshot Auto A sent or received snapshot will automatically be displayed on the screen Manual A sent or received snapshot will not be displayed on the screen To see the snapshot choose Display Snapshot in the Presentation menu 144 Administrator Settings 5 3 6 PIP Placing PIP Placing lets you decide where the PIP shall appear You can of course move the PIP with the Layout button on the remote anytime Top Right PIP is placed in the Top Right corner Bottom PIP is placed in the Bottom Right corner Right Bottom PIP is placed in the Bottom Left corner Left Top Left PIP is placed in the Top Left corner 145 TANDBERG 550 MXP 5 3 7 Presentation Rate When setting up a call with H 323 the bandwidth can be controlled by the user The Presentation Rate is expressed in percent of the Call Rate and shall reflect the H 323 Presentation Rate settings of the sender The settings are 25 50 and 75 of the total available video stream 146 Administrator Settings 5 3 8 VNC Settings VNC Settings is necessary when using a VNC presentation See chapter PC Soft Presenter and VNC for more information on how to use VNC Address The IP address of the PC with the VNC software installed To find the IP address of the PC place the mouse poin
210. your system by setting Allow Far End Camera Control to Off in Control Panel General Permissions see Permissions for details How to use Far End control 1 Select the Camera Control icon in the menu Select the Far End Control icon When far end camera control is selected an indicator will appear and it is possible to control the far end camera camera preset presentation and snapshot for the far end 3 Deselect the Far End Control button to deactivate far end control mode This may also be done by pressing the Cancel or the OK button Far End Camera Presets Far End Camera Presets work just like your own camera presets When Far End is on use the number keys to activate far end camera presets You are however not allowed to save far end camera presets Far End Presentation Pressing the Presentation key or choosing a presentation from the presentation menu while Far End is on will result in opening a far end presentation Be aware of that the far end video sources may not correspond with the buttons in the presentation menu If you press Document Camera the far end side might have configured another video source on this input Request snapshot from the Far End You can request a snapshot from the far end side Put the system in Far End mode and press Snapshot on the remote control to take a snapshot of the current far end video current is default snapshot source 62 Administrator Settings 3 10 3 Camera Presets Use camer
211. ystem Making changes to the settings will change the behavior of the system The menu structure is shown below Make a Call Standby F Phone Book Near End Diagnostics Call Settings Camera Control Text Chat Place Call Save New Camera Preset Audio Demo Add Call Display Preset Restart Streaming Picture Control User Guide Camera Tracking Delay Standby for 1 H Far End only in call Eeh Quality Delay Standby for 3 H Camera Control Securit Do Not Disturb Display Preset Menu Settings End Call Main Video Network Do Not Disturb Dual Video Presentation Settings Snapshot Video Far End Video Restore Default Settings MultiSite Services the MultiSite Services vary depending on your call External Services if available from TMS Introduction Control Panel Settings Menu Settings Language System Name International Name Auto Answer Phone Book Settings External Services Permissions Screen Settings Sofware Options Date and Time Settings Input Editor Language Menu Timeout in Call Balloon Help Administrator Password Kiosk Mode Settings Startup Icons Presentation Start H 239 Call Video Source Presentation Source Snapshot Source Auto Display Snapshot PIP Placing Presentation Rate VNC Settings Video Algorithm Audio Algorithm Max Upstream Rate Natural Video Video Quality Default Call Settings Presentation Audio Settings Restore ISDNExternal Leased E1 T1 LAN

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