user guide - HSDC Store
Contents
1. Do I Need to Install Batteries Batteries are optional They provide backup in case of a power outage They are recommended in areas of frequent power outages This phone uses four 4 alkaline batteries They will sustain the following functions amplification Still Not Working If after going through this checklist the XL45 is still not functioning properly call ClarityLogic at 1 877 LOGIC24 1 877 564 4224 or Clarity at 1 800 426 37382. CLARITY 1 00 TEE 12 18 VIEW CID 1 YES 2 NO Figure 10 INSTALLING YOUR XL45 Install the backup batteries optional by removing the battery cover as shown in Figure 1 Connect your telephone as shown in Figure 2 o Connect one end of the phone cord into the square LINE port on the back of the phone connect the other end of the phone cord into your wall telephone outlet Connect one end of the curly handset cord into the handset jack on the left side of your base connect the other end of the handset cord into the bottom of the handset Place handset in cradle Connect the DC adapter cord into the round DC 9V 500mAport on the back of your phone plug the adapter into your wall electrical outlet When finished lift handset to test If you hear a dial tone your telephone is ready for use If not check all connections again pine Figure Remove battery cover using a thin object like the tip of a pen to push down the tab shown by the arrow above If there is a power outage the XL45 will maintain its full amplification for up to 48 hours with four AA alkaline backup batteries not included The phone operates as a regular phone if there is no power or backup batteries In this case the indicator lights the loud ringer the lighted keypad and the amplification will be disabled you will still be able to make and receive phone calls but the extra amplification will not be enganged We
3. SECTION 5 While on a call press the BOOST button to engage the amplifier The XL45 has a BOOST button that controls the loudness of the receiver See Figure 6 Once the BOOST button is pressed an extra level of amplification is added over the entire range of the Volume Control During a call the BOOST button can toggle the Clarity Power function on or off according to the user s needs The BOOST button will reset automatically every time the phone is hung up for at least 5 seconds The BOOST light will illuminate blue while the BOOST function is activated Warning Volume may be at a high level To protect hearing lower the Clarity Power Volume Control before using the phone 2 Adjust the VOLUME slider to achieve the desired sound level up to 50dB of amplification The Clarity Power Volume Control adjusts the level of volume the handset both in Boost or non Boost modes The volume dial provides up to 6dB of volume before the BOOST button is activated Once the BOOST button is pressed the XL45 will provide up to 50dB of gain See Figure 7 3 Adjusting the TONE switch allows you to customize your hearing experience Since we all have different hearing preferences we suggest exploring each setting to find the one most comfortable for you These four settings along with our volume amplification are part of the Digital Clarity Power DCP technology See Figure 8 The available settings are l Low Frequency emphasis best u
4. This function amplifies your speech so it becomes louder to the person on the other end of the call To enable this function press and hold the BOOST OSA ON OFF button for 3 seconds see figure 18 The phone beeps the function can be enabled disabled while on a phone call or in standby mode To verify the function is active lift the handset and check the light at the top of the phone If the light is orange the function is active To adjust the level of amplification for your voice use the switch on the side of the phone labeled Outgoing Speech Amplification OSA You can choose between three levels Low Med and High see Figure 19 To return to the default setting for your voice volume level press and hold the BOOST OSA ON OFF button again for 3 seconds You will hear a beep confirming that the function is disabled To verify the light at the top of the phone should not be orange when you are on a phone call NOTE In order to experience the best audio quality for both parties during a call we recommend you turn on this function only if your voice is too quiet The screen briefly displays OSA ON or OSA OFF when the changes are made OSA is not active in speakerphone mode Fit 83 Il Figure 18 Figure 19 ste TECHNICAL INFORMATION Amplified dB Level0dB 124dBSPL Tone control rangeftill range 300 to 3000Hz using one slide control Dimensions Size 9 3 4 x 7 x 3 1 2 24 765cm x 17 78cm x 8 89cm We
5. em Professional SECTION 8 MEMORY STORAGE Phone numbers can be stored into the phones memory to enable one button dialing The phone directory allows space for four 4 different phone numbers It is important to not store 9 into your phone This will prevent inadvertently calling an emergency call center Only store emergency numbers such as a doctor hospital the local fire department or local police station numbers Programming Editing the Memory Dial Buttons This feature will allow the user to program or edit numbers in the 4 four Memory Dial locations or make changes to the current programmed numbers Press the MENU button then press the down arrow to the View MemDial screen See Figure 5 You will have the option of choosing Yes or No Select Yes by pressing the one I button CLARITY IOo a Ze VIEW MEM DIAL 1 YES 2 NO m eee XL45 Figure 15 MemDial or the saved name and number will appear To go to the next Mem Dial location press the DOWN arrow Use the Delete button and delete MemDial or name stored Next type in the name of the number you wish to store Then press the Enter button Use the Delete button to delete the number to be edited If there is no number stored type in the number you wish to stor
6. lights turn on and off when the phone rings Low Batteryndicator light turns on when the backup batteries are low 17 Voice Mail Ringer VOIGEnht a Light turns on GREEN when there is a voicemail left with your voicemail feature from local phone company b Light turns RED when the ringer switch is in the OFF position Light turns ORANGE when the VOICE feature is active Ringer TONEpress this button to choose the desired incoming ring tonality Choose one of the six 6 availble ring tones to select the most favorable ringer SECTION 9 STANDBY SCREENS During Talk Mode While on a call the screen will display a timer and volume level If you make the call the screen will also display the number dialed If the Hold button is activated Call on hold will be displayed During Idle Mode Clarity XL45 will be displayed on screens during idle mode if the following standby screens are not applicable The number of calls will register to the screen Example l Call No Ph Line will appear if no phone line is plugged in If there is no DC power Batt Only will appear and alternate with No DC power While another phone is being used Line In Use will be displayed If there is a new voicemail New VMail will appear Note f there is a new CID New VMail screen and the number of new CID entries screen example 2 Calls will alternate OUTGOING SPEECH AMPLIFICATION OSA
7. recommend installing batteries if you live in an area with frequent power outages WALL MOUNTING YOUR XL45 Pull the handset hook out of the base and reverse its position so that the hook points up and will hold the handset when you hang up See Figure 3 2 Plug one end of the short flat telephone line cord into the jack marked LINE located on the back of the telephone Then run the cord through the groove on the back of the phone Insert the tabs of the mounting bracket into the slots in the back of the phone Push the mounting bracket in and down firmly until it snaps into place See Figure 4 3 Plug the flat telephone line cord into the wall plate jack then align the mounting bracket s keyhole slots with the wall plate studs and slide the base of the phone downward to secure it on the wall See Figure 5 Figure 5 Figure 4 SECTION 7 CALLER ID OPERATIONS Formatting and Calling from CID To format and or make a call from the CID entry select the desired CID entry and press the enter button Pick Format will appear on screen first then Press UP DN will appear Using the arrow keys choose the desired format for the CID number and press the Enter button See Figure and Figure 12 Note A seven digit number will not display the area code A 10 digit number will display the area code without the one The I digit number will display the number area code plus the one A CLARITY CO
8. 4 There is an advanced computer running inside the XL45 Sometimes after the handset is picked up it will take a little less than a second to engage the phone Since it is not immediate if you dial a number before the computer engages it will not receive the entire phone number that is dialed The Person On The Other End Cannot Hear You Too many phones or phone devices on the line may effect your phone s transmission As a guideline more than five 5 phones or phone devices may overload the phone line Disconnect one 1 or two 2 devices to see if that eliminates the problem If not contact your local phone company for load guidelines 2 You may not be speaking directly into the transmitter Always speak directly into the mouth piece in your normal tone of voice Unable To Hear Phone Ringer Too many phone or phone devices on a line may cause your phone to not ring Disconnect one 1 or two 2 of the devices to see if the problem is eliminated If not contact your local phone company for load guide lines 2 If power is not being supplied to the phone the extra loud ringer will not work 3 Check the Ringer ON OFF switch to see if the ringer is off If yes move it to the ON position Volume Control Does Not Work BOOST must be activated to turn on the additional amplification 2 Check power connections BOOST will not work without power or backup batteries FEATURE LIST AND OVERVIEW BOOST eE A ae INCOMING
9. ORY STORAGE T SP KR Speaker Button press SPKR to engage the speakerphone function press again to turn the feature off FLASHButton use this button to engage the Call Waiting Call Waiting Caller ID function feature provided by local phone company 9 VOLUME Slider move to right or left in order to increase or decrease the volume of the incoming voice BOOST OSAsutton press BOOST to engage the extra amplification ln BOOST OFF mode the phone has a volume range of up to l6dB of amplification In BOOST ON mode the phone has a volume range of up to 50dB of amplification When active the BOOST button is backlit Press BOOST again to turn off the extra amplification Press and hold the button for 3 seconds to engage the OSA function to enhance the level of your voice See OSA section for details NOTE when OSA is enabled the light at the top of the phone turns orange when the phone is in a call i RD P Redial Pause Button use this button to redial the last number dialed up to 32 digits When in programming mode press this button to insert a 2 second pause 12 TONE Switch use this switch to pick one of the 4 tone setting available 13 HOLD Button during a call use this button to put the call on hold press the button again to release the call from hold Missed Callight light turns on when there was an unanswered call Active when Missed Call switch is ON located on bottom of phone 15 Visual Ringettights
10. S PICK FORMAT 18005644224 am XL45 FOO S PRESS UP DN 18005644224 XL45 CLARITY Professional Figure Figure 2 The next screens that will display are Call Number and I Yes 2 No with your chosen formatted number See Figure 13 and Figure 14 If you select Yes the CID entry will then be dialed If you select No the CID will format and show the CID information NOTE Saving a CID record to a MemDial button that is not blank will overwrite the previously saved name number without prompting a 1 00 Cm 12 18 IVES ONO 18005644224 E 12 18 CLARITY Professional 12002 CALL NUMBER 18005644224 Figure 3 Figure 14 To store any CID record to one of the memory keys do the following Pick the correct dialing format by following the steps above 2 Press ENTER 3 Choose 2 No when asked if you want to dial the number the record with the correct dialing format will be displayed on the screen 4 Press and hold the memory key you wish to use for this record You are able to change the name of the record before storing it in the memory keys Press DEL to delete the displayed name then use the keypad to enter your custom name To introduce a space press The phone beeps the display shows Num Stored and the record is stored SECTION 2 FEATURE LIST AND OVERVIEW Pr TI _ CLARITY
11. USER GUIDE XL45 Amplified Telephone CLARITY Professional with DCP and CID Clarity a Division of Plantronics Inc 4289 Bonny Oaks Drive Suite 106 Chattanooga TN 37406 1 800 552 3368 www clarityproducts com 2009 Clarity a division of Plantronics Inc All rights reserved Amplifying your life Clarity the amplification device Clarity and the amplification device combined Clarity Professional XL45 Digital Clarity Power and DCP are trademarks or registered trademarks of Plantronics Inc Rev 08 09 CONTENTS amp PARTS CHECKLIST Your package includes all the items as shown here If there is anything missing please contact our Customer Care Department immediately NOTE PLEASE RETAIN A COPY OF PROOF OF PURCHASE FOR YOUR RECORDS A H SEE gt lt S SAN Telephone line cords one long cord and one short cord User guide Handset Base unit DC adapter Mounting bracket Handset coil cord A PLEASE REFER TO THE SAFETY INSTRUCTIONS SECTIONS 12 13 FOR IMPORTANT PRODUCT SAFET INFORMATION PRIOR TO INSTALLATION OR USE OF THE PRODUCT MENU OPTIONS There are three main menu options on the XL45 CID Memory Dial and Language To switch from one main menu option to the next press the down arrow Note if you wish to return to the stand
12. by screens at any time press the MENU key CALLER ID OPERATIONS Caller ID Operations This is a service that is provided through your local telephone company This telephone will automatically display the incoming caller s name and number along with the date and time of the call It will record up to 40 calls When there is a new incoming call the CID information will display on the second ring The first row on the display will have the caller s ID name If there is no information the row will be blank The second row displays the incoming telephone number If the number is longer than digits the LCD will toggle the displayed number between the first digits and the remaining digits Note The time and date will automatically register after receiving your first call View CID To view CID information press the MENU button View CID will display with the options of Yes 2 No Select Yes by pressing the one 1 button and the most recent incoming call will be displayed Press the down arrow to view the next CID entry If there are no new calls the screen will display No Calls You can also access the CID records by pressing UP or DOWN keys from the standby screen See Figure 10 Note The display will time out and go to the standby screen if you have not made a selection within 30 seconds Note You can view the CID list by pressing either the UP or DOWN key from standby idle mode XL45
13. e Press Enter once again The number has now been stored into the MI button The menu will advance to the next memory location MemDial 2 NOTE To enter a space press 1 Repeat these steps to program MemDial 2 NOTE To view the saved records under the Memory Dial buttons you have to press MENU then DOWN key twice to arrive at View MemdDial submenu Pressing the memory keys from standby or while on a call will dial the numbers directly without further prompting one touch dial The user will have the option to select English French or Spanish Press the MENU button and press the down arrow until Language appears Press one for English press 2 two for Spanish press 3 three for French See Figure 6 and Figure 17 CANTY eee US 1 00 m 12 18 LANGUAGE RENB2IS CLARITY ese as 100 mm 12 18 LANGUAGE 3 FR Figure l6 Figure 7 FEATURE LIST AND OVERVIEW 1 MENU screen press to show the CID information check the memory records get information about the volume and tone levels etc 2 ENTERbutton press to confirm choices listed on the screen Arrow buttons UP DOW Ness to navigate through the menu choices CID and memory records 4 MEN Ubutton press to access the menu for CID memory checking language setup DELET Ebutton press to delete CID memory records and to edit names numbers 6 MEMORYbuttons for saved numbers see MEM
14. ight 2 52 Ibs 1 14 kg Power Requirements AC Adapter VDC 500 mA Batteries 4 AA alkaline batteries not included SECTION 4 Ringer Volume press the keys to increase decrease the volume of the incoming ring Ringer ON OFEwitch use this switch to turn the ringer on or off When the switch is set to OFF the light at the top of the phone lights up RED D Headsetport insert a standard headset 2 5mm plug to use instead of handset 22 Outgoing Speech Amplification OSA switate the switch to set the level of the outgoing speech amplification level To enable disable the OSA switch press and hold the BOOST OSA button for 3 seconds see OSA section 23 Necklooport insert a standard neckloop mono 3 5mm plug to use with your T coil equipped hearing aid We recommend the Clarity CE30 neckloop 24 Talk Keypadwitch set to ON if you wish to hear the numeric keys pressed during dialing both in handset and speakerphone modes NOTE star and pound keys are not spoken Qs Boost Overridewitch set to ON if you wish for the BOOST function to be enabled at the beginning of all calls Missed Calkwitch set to ON if you wish to have the Missed Call light enabled Q7 Voice Maikwitch set to ON if you wish for the light at the top of the phone to turn green when you have a voice mail service from your phone service provider 28 Tone Pulsewitch set this switch to the desired dia
15. ling method BEDSHAKEPbort insert the optional bedshaker sold separately will vibrate to indicate incoming rings LINE see INSTALLING YOUR XL4S5ection G POWER PORT 9V 500mA ee INSTALLING YOUR XL45 section a CLARITY eee Mar MENU SCREEN VIEW a n 2 TIMEindicator the time is displayed if you have CID service from your local telephone service provider The time is updated every time a CID call is received 3 Backup Battery Leveldicator indicates the level of charge in your backup batteries if installed DAT Eindicator the date is displayed if you have CID service from your local telephone service provider SECTION 10 TROUBLESHOOTING No Dial Tone Phone Will Not Operate l Check all phone cords and connections Make sure they are plugged in securely 2 Plug unit into a different phone jack to help determine if the difficulty is with the phone or the phone jack 3 Switch out handset or telephone line cords 4 Disconnect any other equipment that may be attached to the phone Unable To Dial Out Make sure TONE PULSE switch is set correctly 2 Phone may be at the end of a long line of phones loop Phone may not be getting enough power from the phone line It may be necessary to wait for a few seconds after lifting the handset to begin dialing 3 The XL45 is not compatible with Digital PBX Systems If a standard single line phone works on the system your XL45 should also
16. sed to hear low pitched 2 Flat frequency response best for hearing aid users 3 Clarity Power High frequency emphasis response best used to hear high frequency sounds 4 Multi Band Compression with high frequency emphasis response best setting for speech intelligibility NOTE The screen displays the volume and tone levels Figure 8 Figure 6 NOTE Boost button is not active in speakerphone mode Figure 7 Boost Override On the bottom of the XL45 there is a Boost Override switch VWWhen this is set to ON the Boost function is automatically enabled every time the phone is picked up In standard use when the Boost Override switch is set to OFF the Boost function will turn off after the phone is hung up Setting this switch to ON is suggested if all the users of the phone need the amplification Setting this switch to OFF is useful when people with varying hearing ability use the phone See Figure 9 Figure 9 Boost Override WARNING VOLUME MAY BE LOUD PROCEED WITH CARE L_ SECTION II J TROUBLESHOOTING Static On The Line Your phone may be located near a touch lamp microwave refrigerator or other household appliances Try relocating your phone to another area 2 A cordless phone on your line may cause static Try disconnecting the cordless phone This may eliminate the problem 3 Extra devices attached to the telephone such as CID units and answering machines may cause
17. static Disconnecting the devices may eliminate the problem 4 If there is also a DSL service in the home this will cause interference on the line That interference is then amplified by the phone causing a less than optimal quality of conversation Install the phone line filter provided by the DSL service provider to reduce the amount of interference on the line Interference Check cords and connections Frayed or poorly connected cords can cause interference Swap cords if necessary 2 A RFI Radio Frequency Interference filter can be placed on the line to help minimize or eliminate radio or CB transmissions Try relocating the telephone to another area Unable to Access Automated Systems Automated systems used by banks long distance voice mail and other applications require that a phone be set to tone dialing Check the switch on the back of the phone labeled T P and set to T This will enable the phone to be compatible with these automated systems Compatibility If No Power is being Supplied to the Phone If the power goes out or the AC Adapter is not properly connected to the phone several functions of the phone will not work The amplification extra loud ringer and the lighted keypad will not function properly 2 The phone will drain the backup batteries very quickly This will cause the need for the batteries to be changed frequently and the Low Battery indicator light to constantly illuminate
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