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Partner on iOS v1.8.0 User Manual

1. The amount of your device s storage space being used for Partner on iOS data Storage available The amount of unused storage space on your device Remove All Data button Deletes all Partner on iOS data from your device without affecting the app itself 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual 5 2 Start Using Partner on iOS Partner on iOS is a free app 1l available on the App Store It is useless however without Partner maps to view Partner Basic Platform required Contact Partner Software Sales 800 964 1833 for more information on obtaining the Partner Basic Platform license and Partner on iOS license This section explains how to type in your credentials and then load and update your maps 5 2 1 Type In Your Credentials The Credentials pane 33 is found within the System tabl 291 Your credentials are your key to our secure server and your maps This information is comprised of four parts Customer Edition User and Password Partner provides this information during set up and configuration If you do not know your credentials see your administrator Partner on iOS can remember your credentials so you don t have to enter them each time Turn on the Remember switch to save your credentials See the Note following the procedure To delete all credential entries tap the Clear Credentials button Editions In Partner on iOS an Edition is a set of maps and data tailored for a speci
2. 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual Topics Pertinent to Using Partner on iOS While all information in the Apple user guides is useful certain items are essential for Partner on iOS Become familiar with the following topics iOS 6 Table of Contents Basics Siri Maps Settings iOS 7 Table of Contents Basics Siri Maps Topic Using Apps What is Siri Using Siri Dictation Correcting Siri All Topics Privacy Location Services Topic Using Apps Privacy Location Services All Topics All Topics Note This manual references two types of location services Apple s Location Services IOS controls found on your device in Settings and Partner s LOCATION SERVICES controls found within Partner on iOS in the Nav tab Each is capitalized as it is shown within its software Apple s Location Services uses initial capitalization while Partner s LOCATION SERVICES is set in full caps 2013 Partner Software Inc Part 3 Install the App u Part 3 Install the App Download Partner on iOS from the App Store to your device using the Internet Even though the app is free an Apple ID is required The following steps use pictures of the iPad as examples but the iPhone and iPod touch work similarly Note Partner on iOS v1 8 2 requires the Apple operating system iOS 6 or greater D Here s How 1 Tap App Store on your Home screen to open i
3. LARGE PACKAGES 4 maps Images maps Electric maps Grid maps WindMil2 maps Shapefile maps Landbase maps Tiger maps WindMil E PACKAGES maps Images Warning Large packages are listed separately from your normal mapsets To qualify as a large package the file must be greater than 500MB Aerial photos and other large packages require a stable uninterrupted connection while being loaded to your app To ensure a successful download ofthese mapsets do not accept them while working in the field wait until you are connected to a reliable network and have sufficient time for the download to complete 5 When satisfied with your selections tap the Update button upper right under CONTROL Your files start downloading The Progress bar fills from left to right as your files are loaded Messages below the bar tell you the stage of the process as well as the rate of the download and unpack If you need to 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch interrupt the process tap X X button to the right of the Progress bar to stop the download When your update is complete your maps appear in the Map pane and the Progress message states Update complete CONTROL Connect x downloading maps Electric for 16 s 2 97 MB of 22 11 MB at 1 17 MB s PROGRE fom fom fom fom fom downloading maps Tiger for 5 s 46 31 MB of 5
4. in the Tab bar then Home View Starting View B C Pan to See Another Location D Here s How 1 Place one finger on the screen in the direction of the place you want to see 2 Drag your finger across the screen in the Map pane in the opposite direction of the area you want to see The starting map region slides out of the window as new area Slides into view Repeat the finger dragging gesture until you can see the area you want 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual Starting View New View 5 4 Get Information from the Map To view information associated with a map item you must select it Partner on iOS provides two approaches to item selection First you can navigate to the item and tap it Second you can use the Finde feature Here you type identifying information and choose the desired item from a list Find centers your map item in the Map pane and selects it A filled circle highlights and indicates item selection Selection Stack Where a location contains multiple map items for example a pole transformer and security light individual item selection is not possible Partner on iOS provides a list of every map item within a specified radius of your tap The resulting group of items is called a selection stack The Items panel 22 lists each item included in your selection stack Tap an item name i
5. arc SUPPORT_STRUCTURE 25787 arc TRANSFORMER_BANK OH 25787 s Data Tab Items Pane Selection Stack list Items included in a specified radius of your on screen tap The resulting group of items is called a selection stack The Items pane shows your Selection Stack list Tap an item to select it and view its information in the Selection pane Item Types Categories of items in your map 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch 5 1 1 2 Selection Pane View map item data in the Selection pane of the Data tab When selecting on the map 56 tap the Data tab to see your Selection Stack list Items panel22 Tap the item in the list and the Selection pane opens displaying the information for that item When using Findleil on an iPad select the item from the Results list then tap the Data tab In this case the Selection pane automatically opens and shows information for your chosen item When using Find 61 on an iPhone or iPod touch double tap the item in the Results list to select it and automatically open the Selection pane Selection Stack buttons d E en Items iPad gt Pane Items Selection button a lare SERVICE_LOCA Item Type Service Address 5357 N 700 E z Customer Name Bruce Bradbalry Customer Phone 4341077 Account Number 40000787 Meter number 10051598 Service Location 10Y103 5 3 Last_kwh Reading d
6. does not require Partner s LOCATION SERVICES Enable switch to be on Note This feature requires a network connection in order to access the iOS provided Maps app For Wi Fi only models a hotspot must be within range Wi Fi Cellular models can use Wi Fi or a wireless data plan D Here s How l Navigatel 51 or use Findl61 to locate and select your Partner map item You must select an item in the Partner maps to see its location on the iOS provided maps 2 Tap the Nav tabl 26 to open it 3 Under IOS MAPS tap Show Selection The iOS provided Maps app opens A red pin marks your Partner map item and a tag above the pin identifies it 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch vm 672000 Customer Account Nit wh Saree 1 za 2 Show Selection K Note for iPad To Return to Partner on iOS from the Maps App iOS 6 Place four fingers on the right edge of the screen then drag them across the screen to the left If more applications are open you may have to swipe a few times to find the one you want iOS 7 Double click your iPad s Home button to open the Task Manager Drag your finger horizontally across the screen to scroll through your open apps Tap Partner on iOS to open it Note for iPhone and iPod touch To return to Partner on iOS from the Maps app double click your device s Home button and selec
7. iPad iPhone and iPod Touch updated or not found on the server If a mapset shows no symbol then the mapset on your device matches the mapset on the server and has not changed See the topic 5 2 2 Load and Update Mapsets 42 to find out more about mapset status symbols Mapset name Identifies each mapset package and is usually descriptive 5 1 5 2 Credentials Pane Type in your authorization information using the Credentials pane Test your network connection and your Customer Edition User and Password entries with the Test Connection button Save your information by turning on the Remember switch so you don t have to re type everything next time Spem System a button Credentials amp te A About Sen iPad gt renan Credentials lt System Credentials Uninstall Na Customer demo Edition demo Server access User demo demo demo Pe Password eeeeee Remember Remember switch Test Connection button Test Connection Clear Credentials ee button System System Tab Credentials Pane System button Returns you to the System Panes list 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual Server access credentials Provided to you from Partner during installation Allows access to new and updated mapsets Warning Before loading a different Edition 38 you must delete all maps and data from your app Sy
8. item When using Find 67 on an iPhone or iPod touch double tap the item in the Results list to select it and automatically open the Selection pane 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch Clear Entry iPad Search bar _ button QQ jun Cancel E Cancel Jung Brendeen Customer Last g i Jung J Lee Customer Last Name Jung Jey Customer Last Name Jung Joe Customer Last Name Jung John Customer Last Name JUNCTION RD Roads JUNE MARSHALL RD Roads Sait i JUNE ST Roads ee list JUNIOR FURNACE POWELLS R JUNIOR RD Roads JUNIOR WARD RD Roads JUNIPER LN Roads Find Parts of the Find Pane Search bar Search for a map item by typing unique identifying information here Matches appear as you type Clear Entry button Tap this button to remove all characters from the Search bar Cancel button Clears the Search bar and closes the on screen keyboard especially useful when using the iPhone or iPod touch since their on screen keyboards have no Close Keyboard key Find Results list Scrollable list of matches for the data entered in the Search bar Tap an item in the list to select it For iPhone and iPod touch double tap an item to select it and open the Selection pane automatically 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual 5 1 3 Nav Tab The Nav tab contains contr
9. switch to turn it On Your map labels and point symbols become larger To restore the smaller labels tap the Large print switch to turn it Off GENERAL Night view Large print 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch 5 6 3 View or Hide Mapsets In Partner mapsets work very much like map layers in other programs For a less cluttered view you can turn off individual mapsets When you need to see the mapset again select it to turn it on D Here s How 1 In the Tab bar tap Vie wl 28 to open it 2 Under MAPSETS tap a checked mapset to hide it The check mark disappears and the mapset is hidden from view Tap an unchecked mapset to select it for viewing A check mark appears and the mapset is visible MAPSETS Background Images 2 2013 Partner Software Inc 80 Partner on iOS v1 8 0 User Manual 5 7 Version and Performance Information Information about your app and its performance are found in various places See version and build information in the System tab About pane See rendering rates in the System tab Performance pane Information about your download is found in the Update tab App Version and Build Sometimes it is important to know your software version and build Find this information in the System tab About pane D Here s How 1 In the Tab bar tap Systems to open it 2
10. 4 59 MB at 1 61 MB s PROGRESS x unpacking maps Tiger for 55 s 3 B of 35 B at 0 58 B s PROGRESS x orc ia E unpacking maps Landbase for 39 s 8 B of 34 B at 0 66 B s PROGRESS Update complete 2013 Partner Software Inc 48 Partner on iOS v1 8 0 User Manual 5 2 3 Remove an Individual Mapset The following procedure explains how to delete an individual mapset from your app This procedure deletes mapsets currently on your device using the Delete button found next to the mapset package name Note Since you can only access one Delete button at a time you must remove mapsets individually To remove all maps and data from your Partner on iOS app go to System gt Uninstall gt Re move all data D Here s How 1 Tap the System tab to open it then choose Update from the list The Update pane appears Update K System N Storage space required Storage space available 2 Tap Connect upper left under CONTROL to update your Packages lists 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch CONTROL Konnect Update Connect Update Storage space required 0B Storage space available 12 30 GB Connected maps Electric maps Grid maps WindMil2 maps Shapefile maps Landbase 3 To remove a mapset from your device slide y
11. 5 4 Performance Pane Find information about the Partner on iOS software rendering rates in the Performance pane This information is important to know when calling Partner Support about Partner on iOS issues E System button Update y Credentials iPad gt About Performance lt System Performance stall Rendering N Performance Effective framerate Na Images Areas Lines Points Text System 49 fps 957 fps 0 fps 375 fps 618 fps 71 fps System Rendering rates System Tab About Pane System button Returns you to the System Panes list Rendering rates List of frames per second fps for different parts of the map Provide this information when calling Partner Support 2013 Partner Software Inc 5 1 5 5 Uninstall Pane Part 5 Partner on iOS for iPad iPhone and iPod Touch To clear Partner on iOS of all maps and data use the Uninstall pane pF System Update Credentials About Performance Uninstan ak pres an Uninstal System _button iPad gt Ld lt System Uninstall Storage used for data 49 46 MB Storage used for data Storage available 12 77 GB Storage available Remove All Data Remove All Data button System System Tab Uninstall Pane System button Returns you to the System Panes list Storage used for data
12. CES controls found within the Partner on iOS app in the Nav tab Each is capitalized according to how it is shown within its software Apple s Location Services uses initial capitalization while Partner s LOCATION SERVICES is set in full caps Selection Series When directed to make a series of selections to complete a task the selections will be stated in order from first to last and separated by a right angle bracket gt For example Nav gt LOCATION SERVICES gt Enable gt ON directs you make four selections 1 Nav tab 2 LOCATION SERVICES area 3 Enable switch 4 ON position Tip Sometimes a selection orients you to a place in the interface rather than requiring you to tap something In the above example the second selection LOCATION SERVICES is actually a position in the Nav tab and does not require any tap or input It is intended to guide you to the area containing the third selection Enable switch Procedures Numbered step by step directions are preceded by the following Partner symbol and heading D Here s How 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual Notes Tips and Warnings Special messages are labeled as Notes Tips or Warnings and are presented inside page wide lines as follows Note The maps forms and reports presented in this document are examples only Maps forms and reports for your organization will be different 2013 Partner Software Inc Pa
13. In the the list tap About to open it The About panel 35 provides information about your application s build and version _ About About 2 Partner on iOS Version Version 1 8 0 Build Build 20130923 1 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch App Performance The System tab Performance pane provides information about general operations of your app These measurements can be useful when troubleshooting support issues D Here s How 1 In the tab bar tap System to open it 2 In the the list tap Performance to open it The Performance panel 36 provides information about your application s rendering rates _ Performance KY E 2 Deas a lt System Performance Rendering Effective framerate 23 fps Images 664 fps Areas 0 fps Lines 52 fps Points 455 fps Text 51 fps fps frames per second 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual Download Performance Find information concerning your mapset packages download in the System tab Update pane larl downloading maps Electric for 16 s Down load i ng ROGF i 2 97 MB of 22 11 MB at 1 17 MB s e3 downloading maps Tiger for 5 s 46 31 MB of 54 59 MB at 1 61 MB s Parts Complete x unpacking maps Tiger for 55 s U
14. Location on Partner maps e Apple Location Services uses known Wi Fi hotspots e No Internet connection required e Apple Location Services uses built in aGPS satellite signals plus known Wi Fi hotspots e No Internet connection required Use the iOS Provided Maps App Wi Fi connection required Wi Fi connection or data plan required The Nav tab IOS MAPS buttons open the i0S provided Maps application Tapping Route to Selection shows a suggested route from your location to a selected Partner map item on the iOS provided maps You have the option of displaying directions as well as changing the type of map See the topic Part 2 If You Are New to iOS Devices s to find out how to access the Apple user guides Information for using the Maps app is found there 2013 Partner Software Inc 98 Partner on iOS v1 8 0 User Manual 5 5 1 See Your Location on Your Partner Maps Use the PARTNER MAPS Show Current Location found in the Nav tab to see where you are on your Partner maps An arrow represents you and shows your location The map stays put and the arrow moves around as you do The arrow changes position to reflect your movement each time your location information refreshes Note To use this feature you must turn on Apple s Location Services 10 and the Partner LOCATION SERVICES Enable switchl es D Here s How 1 Tap the Nav tabl 26 to open it 2 Under PARTNER MA
15. OS 6 More Tab 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch vA Done i Opens the More Pane Drag a Tab Item to the Tab Bar iPhone and iPod Touch iOS 6 Configure Pane Note Instructions for using Partner on iOS v1 8 2 use the iPad interface for examples When using the iPhone or iPod touch you must add an extra step to access your maps Map tab Also you must use the More tab to get to tabs not shown in the Tab bar 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual 5 1 Meet the Partner on iOS Display The iPad Partner on iOS display consists of the Task and Map panes The Task pane is only visible and usable when the iPad is in landscape position In portrait view the Map pane occupies the entire iPad screen Due to their small screen size the iPhone and iPod touch devices can only display one pane at a time Access different panes through the Tab bar 18 at the bottom of the screen Note The iPhone and iPod touch interface uses a Map tabl 18 for displaying the map due to the smaller screen size of these devices Additionally the screen is too small to display all the tabs at once Tap More to access the View and System tabs Select the Edit button More pane to choose the tabs you want available in the Tab bar Scroll to see all information for each pane oa F lt System Update Connect Update Storage space req
16. PS Route to Selection Show Selection X Show Current Location 83 377461 33 958881 289025 539464 1442266 460551 Note for iPad To Return to Partner on iOS from the Maps App iOS 6 Place four fingers on the right edge of the screen then drag them across the screen to the left If more applications are open you may have to swipe a few times to find the one you want iOS 7 Double click your iPad s Home button to open the Task Manager Drag your finger horizontally across the screen to scroll through your open apps Tap Partner on iOS to open it 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual Note for iPhone and iPod touch To return to Partner on iOS from the Maps app double click your device s Home button and select the Partner icon from your open apps Troubleshooting Problem The Route to Selection button is not available Explanation You must slide the Enable switch to On to have access to the IOS MAPS buttons Problem I turned on the LOCATION SERVICES Enable switch but many of the navigation and location buttons are not available to me What s wrong Explanation Apple s Location Services is off Go to Settings gt Privacy gt Location Services to turn it on for your device Problem Route to Selection opens the iOS provided map but only shows the location of my selected Partner map item There is no suggested route and my current locatio
17. PS tap Show Current Location The map pans and centers on your location at your current zoom level An arrow represents you The Data tab automatically opens to the Items pane Show Current Location 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch 5 5 2 Track Your Position on Your Partner Maps When tracking your position the arrow remains centered in the Map pane while the map pans as you move around Turn on the Partner LOCATION SERVICES Follow switch to track your position Note To use this feature you must turn on Apple s Location Services 10 and the Partner LOCATION SERVICES Enable switchl 6s D Here s How 1 Tap the Nav tabl 26 to open it 2 Under LOCATION SERVICES tap the Follow switch to turn it on The map centers on your location as you travel Your location is shown by an arrow on the map 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual Enable Follow 7 N i 83 377445 289030 6684 Enable Follow AB 83 377445 33 958894 289030 668401 1442271 145386 i Tip If you pan away from your location arrow while the Follow switch is on it will re center on the arrow whenever your location information is refreshed Slide the Follow switch to off when not in use 5 5 3 See and Track Your Location on Your iO
18. Partner Basic Partner on iOS version 1 8 2 User Manual 2013 Partner Software Inc www partnersoft com P O Box 748 Athens Georgia 30603 0748 800 964 1833 Partner Partner Software and the Partner logo are trademarks of Partner Software Inc iPad iPhone iPod touch iTunes iBooks Safari and Siri are registered trademarks of Apple Inc IOS is a trademark or registered trademark of Cisco and is used under license by Apple Inc as iOS W F1is the registered trademark of WiFi Alliance All other brand names or trademarks used in this document are the property of their respective owners Partner Software Copyright 2013 Contents La Table of Contents Part 1 Welcome to Your Partner on iOS v1 8 2 Manual 1 Part 2 If You Are New to iOS Devices 5 Part 3 Install the App 11 Part 4 Start the App 15 Part 5 Partner on iOS for iPad iPhone and iPod Touch 17 5 1 Meet the Partner on iOS Display ccscsrrcssrcsrscssrcssecssesenees 20 BD Dh e TD asics saci A E ENNE E AEE EEE 21 SLT items Pame nt ea a an a na a a a dead a a raas 22 5 1 1 2 Selection Pane nn a a eA 23 a D2 ind ha E EEEE EE EAE 24 n E Nae Dea E E E EE E EEE 26 SILA View Lab civvstsscsccsecsaletaleccde BelscceestascacidensetectalaseccSeascevesbascsccceaactvcebescsccselecttesvasese 28 5 1 5 System i E I E E E EEEE E 29 5 1 5 1 Update Paene an o a E E A RER En RE 31 5 1 5 2 Credentials Pane c ccc ccc cccccccecccccccccsssssssceccccccsessssscec
19. Partner on iOS for iPad iPhone and iPod Touch Tip If you arrived at the Update pane from the Credentials pane and applied Test Connection there your Packages lists are current and Update is enabled In this case you do not need to tap the Connect button on the Update pane CONTROL Connecty iPad lt System Update CONTROL Connect Storage space required 445 46 MB 12 87 GB Storage space available x PACKAGE 4 maps Electric v 4 maps Grid s s maps winamilz 4 maps Shapefile v 4 maps Landbase v s iPad gt lt System Update PROGRESS Xx Connected PACKAGE 4 maps Electric Z 4 maps Grid 2 maps winamil2 7 Ni 4 maps Shapefile A 4 maps Landbase v 4 maps Tiger P 4 maps WindMil LARGE PACKAGES 4 maps Images O Fa G System 2013 Partner Software Inc 46 Partner on iOS v1 8 0 User Manual 4 Packages showing a check mark are selected to load those without a check mark are not selected to load Tap a selected mapset to deselect it check disappears Tap a deselected mapset to select it check mark appears maps Electric maps Grid maps WindMil2 maps Shapefile maps Landbase maps Tiger maps WindMil 3E PACKAGES J e je je le le le e maps Images maps Electric maps Grid maps WindMil2 maps Landbase maps Tiger 4 4 4 maps Shapefile 4 4 4 maps WindMil
20. S Maps Use the IOS MAPS Show Current Location found in the Nav tab to see where you are on your iOS provided maps A pin represents your initial location As you move a transparent blue shaded circle represents the general location of your new position Note To use this feature you must turn on Apple s Location Services 10 and Partner s LOCATION SERVICES Enable switchl es Additionally a network 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch connection is required to access the 10S provided Maps app For Wi Fi only iPad models a hotspot must be within range Wi Fi Cellular models can use a Wi Fi connection or a wireless data plan D Here s How 1 Tap the Nav tabl 28 to open it 2 Tap the PARTNER MAPS Enable switch to turn it on 3 Under IOS MAPS tap Show Current Location The iOS provided Maps app opens automatically and drops a pin at your location LOC CATION SERVICES Enable x Follow LOCATION SERVICES Enable gt Follow 83 377465 33 958887 289024 554660 1442268 785134 Route to Selection Show Selection Show Current Location K 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual 5 5 4 See Your Selection on Your iOS Maps See the location of a selected Partner map item in your built in iOS Maps app Your location information is not necessary so this feature
21. What does this mean Explanation The Apple Location Services for your device is not on Go to Settings gt Privacy gt Location Services to turn it on Problem I turned on the Partner LOCATION SERVICES Enable switch but no coordinates appear Explanation The Partner app does not have permission to use Apple s Location Services Go to Settings gt Privacy gt Location Services gt Partner on iOS and turn on the switch See Yourself in Partner Partner on iOS can display your position in relation to your current map view or it can display the map in relation to your current position In the first case the map stays put and an arrow that represents you moves around as you do 5 5 1 See Your Location on Your Partner Map l esl In the second case the arrow remains centered in the Map pane and the map pans as you move around 5 5 2 Track Your Position on Your Partner Map e9 Get a Suggested Route in your iOS Provided Maps App Partner on iOS links to the built in iOS Maps app so you can find a path between your present location and any item on your Partner map G 5 5 6 Get a Route on Your iOS Maps 74 This feature requires an Internet connection For Wi Fi only devices a hotspot must be within range Wi Fi Cellular models can use Wi Fi or a wireless data plan 2013 Partner Software Inc Wi Fi models Wi Fi Cellular models The iOS Map Options Part 5 Partner on iOS for iPad iPhone and iPod Touch See Your
22. Your iOS Maps e ssseeesesssseesessesccsossesccoosssscceessss 72 5 5 5 Get a Route on Your iOS Maps sseeesesseecesessssccsessssccoessssccoosssscceossssceeessss 74 5 6 Customize Your View sseeseesscesseesoessosssesecoesosesossooesoessoessosesesssse 76 546 1 Nicht Vien cendaa aa a e a 77 S62 Larse Prini aoee aana a E EAA S 78 5 6 3 View or Hide Mapsets ss ssssssssssssscssssssssessssssssssnssessssssssneeesssssnsneseesesesssneees 79 5 7 Version and Performance Information ss sseesseersoeeccoeccooocceoecsoe 80 Appendix A Frequently Asked Questions 83 Appendix B Useful Links 85 Index 87 2013 Partner Software Inc Part 1 Welcome to Your Partner on iOS v1 8 2 Manual Part 1 Welcome to Your Partner on iOS v1 8 2 Manual Partner on iOS gives you full access to your maps data and aerial images on an Apple mobile device without an Internet connection Soon using Partner on iOS will be second nature Without thinking you will move around your maps select map items and view information about them With a network connection you will see and track your position find routes to map items and update your map easily This document gets you started and will be a useful reference later Note Partner on iOS v1 8 2 requires the Apple operating system iOS 6 or greater Access this manual without an Internet connection by downloading it to your device from the Partner Software website Partnersoft com Under Resources cho
23. are looking for is not included continue typing to see your match in the list The more characters your enter the more likely your item will be in the Results 5 5 Use Location Services Sometimes it is useful to find your position on the map Partner on iOS may be able to help Note This manual references two types of location services Apple s Location Services IOS controls found on your device in Settings and Partner s LOCATION SERVICES controls found within the Partner on iOS app in the Nav tab Each is capitalized according to how it is shown within its software Apple s Location Services uses initial capitalization while Partner s LOCATION SERVICES is set in full caps The Location features of Partner on iOS depend on Apple s Location Services 10 to find out where you are All iOS device models support Location Services and do not require an Internet connection But not all device Locations Services use the same method In other words iOS device models vary in the way Location Services determines your location Wi Fi only models use your position in relation to known Wi Fi hotspots to make a best guess about your location However if you are working in a remote area with few known Wi Fi hotspots Location Services may not be able to show where you are or may give an inaccurate location reading Wi Fi Cellular models have a built in Assisted GPS aGPS that uses satellite radio signals like regular GPS along w
24. area at once For example you could look at a county sized area to see subdivision locations Note Whenever you want to return to your service area view key map tap Nav in the Tab bar then Home View A Starting View Zoom In Starting View a A B C Zoom Out 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch See Things Locally Zoom In Use the spread gesture to zoom in D Here s How 1 Place two closed fingertips on the screen 2 Slide your fingertips open across the screen Less map area is visible on screen but you can see more detail than before Repeat the spread gesture as needed Starting View Zoom In 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual See Things Distantly Zoom Out Use the pinch gesture to zoom out D Here s How 1 Place two open fingertips on the screen 2 Drag them closed across the screen As you zoom out more map area is visible on screen and the symbols you see are more general Starting View 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch 5 3 2 Pan See different map locations by panning Simply drag a different portion of your map into view Note Whenever you want to return to your service area view key map tap Nav
25. ass Line length Last_kwh Conductor Type Reading_date 2005 10 30 iPad Phase Service type Residential Selection mm Service class Account status Active EE L 4 Feeder Disconnect_date Data Class Line length 38 4187454245971 Opens the Back came 4 0 AWGURD URD 7 1 Phi B Items pane button rae Sime Feeder LIO Class 200 B A L_Data Find The Data Display clears 5 947s 8 when you lt _ Data reach the end of the Selection Stack 7 Deselect by tapping your finger on an empty area of the map The Items pane clears and the highlight on the map disappears 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch Note for an Electrical Data Map When you select a span the filled circle indicating selection will appear at an end of the span rather than the spot you tapped In other words span selection is on a support structure rather than the span itself 5 4 2 Find If you know something specific about the map item you want you can use that information to select the item Begin typing your information into the Search bar As you type map items that match what you have entered so far appear in the Results list Since different kinds of items can start with the same characters the list will likely contain items you don t want Continue typing characters to narrow your list of matches To help you identify what you seek each item in th
26. ate 2005 10 29 Selection 7 Service type Residential Data Account status Active E Disconnect _date Line length 4 47213595499958 Conductor Type 1 0 AWGURD URD 4 1 Phase c Service class Feeder L10 Class 200 a Data Tab Selection Pane Items Pane button Tap this button to return to the Item pane to see the Selection 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual Stack list Selection Stack buttons These buttons move through your selection stack item by item and display each item s data in the area below Move forward using plus and backward using minus At the the end of the list the display area clears Use the opposite button to move back through the items Item type Identifies the category of map item used to divide map items into groups for easier retrieval and identification Selection Data Information associated with the selected map item 5 1 2 Find Tab Use the Find tab to locate and select a map item you know something about The Find tab is composed of the Search bar Clear Entry button Cancel button and Results list In Partner on iOS Find eliminates the need to choose a Find type enter what you are looking for and Find returns matching items of all types Note When using Find etlon an iPad select the item from the Results list then tap the Data tab In this case the Selection pane automatically opens and shows information for your chosen
27. ation features switch 65 Partner Location Services Enable switch 27 Folow 69 Follow switch 27 Partner manual 1 Partner Maps buttons 27 Home View 27 Show Current Location 27 2013 Partner Software Inc PartneroniOSicon 15 portrait view 20 portrait view iPad 13 Progress bar 32 Progress message 32 R Remember switch 34 38 remove a mapset 48 remove a package 48 remove all maps and data 34 37 rendering rates 36 81 return to Partner from iOS iPad 75 iPhone and iPod touch 76 route 66 74 routing 72 74 S2 scaleregion 51 scroll 2 search 6l see data 56 57 63 select 56 57 58 62 selectaline 61 selectaspan 61 selection data 24 59 iPhone live links 57 Selection pane 59 selection series 3 Selection Stack 1 56 buttons 24 60 list 22 Show Current Location iOS maps 27 70 Partner maps 27 68 Show Selection button 72 span 6l stacked symbols 56 start PartneroniOS 15 start viewer 15 Storage available 37 Storage space available 32 43 Index Storage space required 31 43 storage used for data 37 support info 80 81 swipe 2 B a Tab bar iOS 6 iPhone iPod touch 18 iOS7iPad 17 Task pane iPad 17 20 Test Connection 34 40 track yourself iOS 70 Partner 69 U uninstall 34 37 update maps 38 42 Update mapsets 42 N a Version 35 80 View Large print 78 Mapsets 28 79 Night view 77 Ey ae zoom 51 52 zoomin 52 zoomout 52 2013 Partner Software Inc
28. ces due to the iPad s larger screen Note Partner on iOS v1 8 2 requires the Apple operating system iOS 6 or greater The iPad interface uses a side pane for tasks and data while displaying the map at all times Access the different task panes through the Tab bar found at the bottom of this side pane wae arccLGHT 10554 arc PRIMARY CONDUCTOR t12 are SECONDARY CONDUCTOR A are SUPPORT_STRUCTURE 10554 are TRANSFORMER_BANK OH 10554 Task Pane Partner on iOS v1 8 on an iPad iOS 7 Since the limited screen size of the iPhone and iPod touch does not allow for constant map display the interface uses a bottom tab bar to access the map tasks and data panes To see your map on these small screened devices tap the Map tab Another limitation of the small screen is the number of tabs that are visible Since not 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual all tabs can be shown the iPhone and iPod touch interface uses the More tab for accessing additional tabs The Edit button top right of the More pane opens the Configure pane Use the Configure pane to choose the tabs you want available in the Tab bar To place items in the Tab bar drag them from the Configure pane to the bar Partner on iOS v1 8 on an iPhone or iPod Touch iOS 6 w View B System rary Opens the Additional Tabs Configure Pane iPhone and iPod Touch i
29. cessessuueasscecceseeseenenenss 33 5315 3 A DOME Pane arseen an a esa ek as Sek ie Nid ook es aa bated Stes 35 5 1 5 4 Performance Pane cccccscececccccccccsssssssceccccccsssuesssceccescessuuessscecceceeseunenenss 36 5 1 5 5 Uninstall Pane o enirere veh exinaeh aa a seh ede a a a 37 5 2 Start Using Partner on iOS ccccccrcsssssssecssscsssssssssesssessoenes 38 5 2 1 Type In Your Credentials sssscsssssssssscsssssscssccnssensssssesssensesssenssensesneenees 38 5 2 2 Load and Update Mapsets JensdacdececoesdvessdaSeceecesscccscuaccdectossececscascdeusesuercssuacees 42 5 2 3 Remove an Individual Map set sssssssssessssssssesseessecsssesseeessessncensencens 48 5 3 Navigate the Maps ccccccccssccsscssrcsecssecssccsccescssccsnscsecesesenseeesees 51 2013 Partner Software Inc iv Partner on iOS v1 8 0 User Manual BSD Zo E NEEE NANEN OEA 52 SID Paie a a A A a 55 5 4 Get Information from the Map essesseeseeseeseeseeseescescoesoesoecsesseccecceee 56 S41 View Map Dati roinaa iaaa aasan eaa a 57 5 A2 Findisseni ene E E ane 61 5 5 Use Location Servite vssscscesssssesesncosesecsessesseasssseccesecsssvensscsssessnceos 64 5 5 1 See Your Location on Your Partner Maps sssscssesssessesseesseseescenes 68 5 5 2 Track Your Position on Your Partner Maps sseesesesseesesssscesessssccoessss 69 5 5 3 See and Track Your Location on Your iOS Maps seeesesesreeseseseesssee 70 5 5 4 See Your Selection on
30. d key iPad or Done button Done all devices Credentials X Customer demo Edition employee User jjoel anycoo Password eeecececccecccecce z N Close 2 Zz x Cc v B N M E 2 A Keyboard 6 Tap the Test Connection button A check mark appears when a connection is established with our server An Error window appears describing your issue if there is a problem Possible errors include inaccurate credentials try re entering your data or a failed network connection check your device s network connection in Settings 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch Test Connmeticeie eS a Test Connection Test Connection S 7 After successfully entering your credentials return to the System pane by tapping System upper left then tap Update in the list See the section 5 2 2 Load and Update Your Maps al for more information about downloading maps to your app Note If you want Partner on iOS to remember your credentials so that you don t have to type them in again switch Remember to the On position Remamter No cape are PIT To Remember K Remember 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual 5 2 2 Load and Update Mapsets Use the Update pane found within the System tab to load maps and images mapset packages to your device
31. e PROGRESS Stop button Progress bar Connected a EE Progress message PACKAGES Mapset Packages 3 maps Electric a l gso Mapset name maps WindMil selection ay eT nas maps Shapefile ve Mapset maps Shapef status X_maps Winamil2 l Large ee LARGE PACKAGES _ Packages _ aps Images Delete erence button J D4 gt System System Tab Update Pane System button Returns you to the System Panes list Connect button Connects to Partner s secure server to access new and updated mapsets Update button Starts the download of new and or updated maps You must have entered or remembered correct Customer User and Password information see the section 5 1 5 2 Credentials Pane 33 for the update to be successful Requires a connection to the Internet Storage space required The amount of space required from your device to download and unpack selected mapsets 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual Storage space available The amount of unused storage space currently available on your device Stop button Interrupts and terminates your active download of new and updated mapsets Progress bar Shows the pace of your download and upack process The bar fills from left to right as your download advances and unpacks Progress message Provides information about your download and unpack process incl
32. e Results list is identified by type Tip To quickly clear your entry from the Search bar tap X button on the right end To clear the entry bar and close the keyboard tap Cancel The Cancel button is especially helpful when using the iPhone or iPod touch since their on screen keyboards do not have the Close Keyboard key 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual D Here s How 1 Tap the Find tab to open the Find panel 241 2 Tap your finger in the Search bar The pop up keyboard appears Tap the 123 key to open the number keyboard if needed 3 Use your finger to type the item you are looking for As you type matches appear in the Results list Each match is followed by a colon and its Find type Find types are grouped together 4 Tap the Search key or the Close Keyboard key to remove the keyboard Drag your finger on the screen up or down to scroll through the Results list 4 Close _ Keyboard 5 a Tap the item you want to select b The Map pane automatically pans to 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch and highlights the item at your current zoom level Zoom in or out as needed 6 Tap the Data tab The Selection panel 23 appears and displays your item s information Note 1 When using Find on an iPad select the item from the Results list then tap the Data tab In th
33. fic group of workers For instance an Edition for contractors might contain a limited amount of customer information while an Edition for employees would include much more customer information Editions may also be designed for different departments within your organization Warning Before loading a different Edition 38 you must delete all maps and data System gt Uninstall gt Remove All Data to insure that no unintended mapsets remain Failure to delete all information before installing a new Edition could result in 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch providing unnecessary or sensitive information along with the intended Edition Type in Your Credentials D Here s How 1 Start Partner 151 2 Turn your iPad to landscape view On the left you see the Task panel 20 W In the Tab bar Tap System The System Panes list appears 2013 Partner Software Inc 40 Partner on iOS v1 8 0 User Manual 4 In the list tap Credentials to open it 5 Tap an entry area to enter your sign in information provided by Partner during installation The pop up keyboard appears Use your finger to type in your information for that area Tap in the next entry bar and enter your data there Repeat until you have typed in your credentials for each field Customer Edition User and Password To close the keyboard tap the lower right Keyboar
34. for the first time After connecting to Partner s secure server Test Connect button on the Credentials pane or Connect button on the Update pane mapsets available to you are listed under PACKAGES and LARGE PACKAGES Mapsets larger than 500MB e g images are classified as large packages New updated changed since you installed them and installed mapsets are listed The symbol preceding each mapset name conveys status The following table defines each symbol no symbol New This mapset is not currently on your device Update This mapset has changed and is different than the mapset on your device Not on Server This mapset is on your device but is not on the server No Change The mapset on your device matches the mapset on the server e Select to download e Deselect and download at a later time e Select to download e Deselect and download at a later time e Consider removingl 48 from your device See procedure at the end of this section Leave as is Leave as is 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch A check mark following the package name shows it is selected for downloading By default packages with the 4 new and g updated symbols are selected to load those with no symbol unchanged and xX not present on server symbol are not selected Large packages greater than 500MB are the exception You mus
35. he iOS provided Maps app and displays your current location Partner Maps buttons These buttons operate with your Partner maps Home View button Navigates immediately to key map view showing your entire service in the Map pane Show Current Location button Navigates to and marks your location with an arrow on your Partner maps The Enable switch found under LOCATION SERVICES must be in the On position Location Services switches Allow you to find your location in the Partner and iOS provided maps Apple s Location Services must be enabled Settings gt Privacy gt Location Services gt On A network connection is required to access the iOS provided Maps app Enable switch Switch to the On position to use View Your Current Location Partner Maps button or to use any of the iOS Maps buttons Follow switch When in the On position the Map pane centers on your location in the Partner maps as you travel Your location is shown by an arrow in the map The Enable switch must be positioned On Current Location coordinates When the Enable switch is turned On your location coordinates display here Usually the top set are map coordinates while the bottom set are longitude latitude coordinates 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual 5 1 4 View Tab Customize your map view in the View tab Alternative viewing options help you see the map during adverse conditions Show or hide mapsets to
36. ich pole contains a consumer s security light so you want a close up view Changing the amount of area you see is called zooming Different Zoom Different Symbols As you change zoom levels different amounts of map detail are appropriate You would probably expect to see a large amount of detail individual houses land plots etc when viewing a small map area such as a cul de sac ofa neighborhood When viewing a large map area your service area for example the same amount of detail would be overwhelming Items appropriate for such a large area may include county boundaries substation locations and service area boundaries The Map Viewer adjusts the amount of detail by showing or hiding map symbols as you zoom Each of these adjustments results in a scale region Your map is less detailed when zoomed out and more detailed when zoomed in Scale Regions are determined in the Partner Map Publisher The Map Publisher is required for converting your Partner map to the iOS format See a Different Location Suppose you are looking at a road intersection and want to see what lies north but that area is currently outside the Map window Relocating your view is called panning 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual 5 3 1 Zoom Zooming increases or decreases the region you see on screen Zoom in to see a small area in detail such as a house location Zoom out to show your map from a distant view so you see more
37. is case the Selection pane automatically opens and shows information for your chosen item When using Find on an iPhone or iPod touch double tap the item in the Results list to select it and automatically open the Selection pane rea Tae Cancel Small Bros Jerseys Inc Custom Small Bruce Customer Last Name Small David R Customer Last N Small Haynes Customer Last N Small John Customer Last Namek Smallwood Boeddy Customer L 5a a Smallwood James E Customer 5b Map pans to and selects item Smallwood Nancy Customer La Smallwood Tommy Customer L Smallwood Wende Customer L Smart Bethany Customer Last Smart Henry L Customer Last Smart Kenny Customer Last Na Smart Larry Customer Last Name Smart Veleroe Customer Last N X O Fw iPad lt Items Selection arc SERVICE_ LOCA Service Address 330 Ospray Pass Customer Name John Small Customer Phone 3380513 Account Number 1808800 Meter number 13455351 Service Location 30DY 14 1 Last_kwh Reading _date 2005 10 23 Service type Residential Account status Active Disconnect _date Line length 65 0691939399898 Conductor Type 1 0 AWGTriplex 4 1 Phase c Service class Feeder L30 Class 200 2013 Partner Software Inc 94 Partner on iOS v1 8 0 User Manual Note 2 Find limits the matches for each Find type to 16 items If the item you
38. ith network data to determine your position The 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch Wi Fi Cellular devices are more likely to provide an accurate and reliable location reading even when working in rural areas So even though Partner on iOS works on all models of iOS devices iOS 6 and greater Partner recommends the Wi Fi Cellular models for maximum useability Since all Partner on iOS Location features depend on Apple s Location Services 5 Location Services must be turned on for the iOS device as a whole and for the Partner on iOS application In addition Partner s LOCATION SERVICES features must be enabled in the Nav tabl 26 of Partner on iOS Turn On Partner s LOCATION SERVICES D Here s How 1 Tap the Nav tab to open it 2 Under LOCATION SERVICES tap the Enable switch to turn it On Your location information appears below the Follow switch An arrow appears on your Partner map showing your location and direction Note Due to the lack of an internal compass on the iPod touch the arrow does not indicate direction Enable X Follow LOCATION SERVICE Enable gt Follow 83 300380 34 020342 1724945 909749 1450323 426783 2013 Partner Software Inc 6 Partner on iOS v1 8 0 User Manual Troubleshooting Problem The message Disabled on device appears below the LOCATION SERVICES switches
39. n ios ak partner portal artner colorado credit union 2013 Partner Software Inc Part 3 Install the App 7 Tap OPEN The App Store window is replaced by Partner on iOS Partner on iOS W Empty App Portrait View iPad When rotated to portrait view your newly installed Partner on iOS screen shows only a message about installing maps When the iPad is rotated to landscape view the Task pane appears No maps are installed No Maps Installed Portrait View 2013 Partner Software Inc Part 4 Start the App Part 4 Start the App Once Partner on iOS is installed on your device open it with a finger tap to the Partner icon on your Home screen D Here s How 1 Find the Partner on iOS on your Home screen Partner on iOS 2 Tap the icon with your finger You see a brief view of the Partner logo and then the app opens If you just installed your Partner app you must load your mapsl 38 otherwise you are now ready to work 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch Part 5 Partner on iOS for iPad iPhone and iPod Touch Version 1 8 2 brings the Tab bar and panes of the Partner on iOS v1 6 iPhone and iPod touch interface to the iPad However the iPad interface slightly differs from the one used for iPhone and iPod touch devi
40. n is not shown The Partner LOCATION SERVICES Enable switch is On but the message area is blank Explanation You are without a network connection Either you are out of range or your connection Wi Fi or data is disabled in your device Settings 5 6 Customize Your View Change the way your map looks to adapt to your environment or to suit your personal preference The View tab provides options for night viewing and or larger symbols and text You can also select individual mapsets to show or hide for less cluttered viewing 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch 5 6 1 Night View Night view found in the View tab changes the background of your map from white to black for easier viewing in low light conditions Map item colors also alter for easier viewing against the dark background D Here s How 1 In the Tab bar tap Vie wl 28 to open it 2 At the top under GENERAL tap the Night view switch to turn it On Your map background changes from light to dark To restore the light background tap the Night view switch to turn it Off Night view Large print 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual 5 6 2 Large Print Text and symbols can be made larger for easier reading Turn Large print on or off as needed D Here s How 1 In the Tab bar tap Vie wl 28 to open it 2 At the top under GENERAL tap the Large print
41. n pac ki ng a 3 B of 35 B at 0 58 B s of Total and Rate M Megabyte s second PROGRE x unpacking maps Landbase for 39 s 8 B of 34 B at 0 66 B s PROGRE Done Update complete Update Information in the System Tab Update Pane 2013 Partner Software Inc Appendix A Frequently Asked Questions Appendix A Frequently Asked Questions Here are some Partner in iOS frequently asked questions and helpful tips If you don t see your question contact Partner ss for the answer This list will grow and benefit from your inquiries I m having trouble viewing my screen How do I adjust screen brightness Screen brightness controls for your device are found in Settings gt Wallpapers amp Brightness For detailed instructions go to your Apple user guide 10 gt Basics gt Customize device gt Adjust the Screen Brightness I m seeing strange things in my display but I m not sure how to describe it to Partner support What should I do When submitting a visual problem with the Partner on iOS software please do the following 1 Create a screenshot of the issue by pressing the Power button and Home button at the same time 2 From your Home screen tap Photos to open the Photos app 3 Select the screenshot image 4 Email it to support partnersoft com with a description of the problem See your user guidel 5 if you need more information about any of these steps 2013 Partne
42. n the list to open the Selection pane 23 This pane lists the chosen item s information Selection Stack buttons 23 allow you to move back and forth through the items of your selection stack and view the data for each 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch Find in contrast selects only the map item you specify even when it is located ina stack Tapping the stack on screen on the map will give you access to the whole group 5 4 1 View Map Data Suppose you need to reach a customer You see the house on your map but how do you find the contact information Tap the house and the information appears in the Data tab Composed of two panes Items 22 and Selection 231 this tab allows you to choose the item you want and view it s associated data Note On the iPhone Partner uses live links shown as blue text for phone numbers in the data shown on the Selection pane Tap the phone number to automatically dial it Some spots on the map have several map items placed close together or stacked on top of each other making individual selection impossible Partner on iOS provides a list of every item within a specified radius of your tap The resulting group of items is called a selection stack s6 The Items pane Data tab lists all items included in your selection stack Tap an item in the list to open the Selection pane This pane shows the chosen item s information The Selec
43. ols for the 10S provided Maps app and Partner s Location features To use these Apple s Location Services must be turned on for your device Settings gt Privacy gt Location Services gt On Route to Selection DE Maps Show Selection buttons Show Current Location PARTNER MAPS Partner Home View Ma ps buttons Show Current Location NK d LOCATION SERVICES Location Enable gt Services switches Follow e 83 300380 34 020342 location coordiantes e 1724945 909749 1450323 426783 Current d Nav Parts of the Nav Pane iOS Maps buttons These buttons operate with the i0S provided Maps app in conjunction with Partner map selections Choosing a button from this pane opens the iOS provided Maps app to provide routing and location information for Partner map locations The Enable switch found under LOCATION SERVICES must be in the On position A network connection is required Route to Selection button Select an item in your Partner maps then select this button to open the 10S provided Maps app Both locations are 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch marked and routing suggestions are given from your location to the selected Partner map item Show Selection button Opens the iOS provided Maps app and displays the location of a selected Partner map item Show Current Location button Opens t
44. ose Documentation Select Partner on iOS in the PDF or EPUB format Both formats are compatible with the iBooks app Further information for using the iBooks app can be found in Part 2 If You Are New to iOS Devices s Manual Conventions Terms cursor Denotes your position in an area requiring a typed entry It displays as a blinking vertical line tap select or choose Directs you to tap your finger on the screen double tap Specifies that you tap the screen twice in the same place drag This action results in moving something from one place to another on screen Use your finger to tap hold and drag a list switch or screen item to a new position Remove your finger from the screen when you reach your destination selection stack A list of every item within a specified radius of your selection Choose the item you want to select from the list 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual scroll Place your finger at the bottom ofa Task pane and drag it up to move the lower portion into view Drag from the top to the bottom to bring the upper area back into view swipe Place four fingers on the screen Quickly drag them right or left to switch to another screen mapset A container for map data both graphical and informational and actions tools for working with the data similar to map layers in other software map item Selectable element in your Partner maps Ma
45. our finger from right to left across the mapset name Delete slides into view and part of the mapset name slides out of view If you change your mind and want to close Delete slide your finger from left to right across the mapset name Delete slides out of view 4 Tap Delete and the mapset is immediately removed 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual PACKAGES maps Electric maps Grid maps WindMil2 x maps Electric maps Shapefile Nii maps Grid maps Landbase NindMil2 maps Shapefile PACKAGES maps Landbase maps Electric maps Grid maps Shapefile maps Landbase maps Tiger Tip Delete removes mapsets that have not changed and those showing the g update or xX not on server symbols from your device Since they have not been downloaded to you device mapsets displaying your PACKAGES or LARGE PACKAGES lists only new are removed from 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch 5 3 Navigate the Maps The full map of your service area is much larger than the iPad screen can comfortably show Partner on iOS provides a way to change the area visible in the Map pane zoom s2l and a way to re center the view pan 55 See More or Less Area You may want to see where a transformer is in relation to its substation so you need to see a large map area Or you may want to see wh
46. ow Current Location 70 Show Selection 72 track yourself 70 iOS Maps buttons 26 Partner on iOS v1 8 0 User Manual iOS Maps buttons 26 Route to Selection 26 Show Current Location 27 Show Selection 27 iOS requirement 1 iOS provided maps 74 iOS provided Maps app troubleshooting 76 iPad iOS 7interface 17 landscape 20 Map pane 17 portrait 20 Tab bar 17 Taskpane 17 iPhone phone number links 57 iPhone and iPod touch additionaltabs 18 change tabs in Tab bar 19 Configure pane 19 iOS 6interface 18 Map tab 18 Moretab 18 Tab bar 18 Items pane 59 keyboard key 40 ee landscape view 20 Large Mapset packages 32 46 Large print switch 28 license requirements 38 line 61 load map 38 Load maps to yourapp 42 location 64 Location Services Apple 64 Partner Enable switch 27 65 Partner Follow switch 27 Partner switches 27 Partner Disabled on Device message 66 Partner troubleshooting 66 Table Wi Fi vs Wi Fi Cellular 66 M map information 56 57 63 map item 2 map layer 2 Map pane iPad 17 mapset 2 mapset packages 32 delete 32 Large 32 46 selected to download 32 46 mapset status 32 table 42 mapsets hide show 79 mapsets on off 28 79 mapsets show hide 28 minimize keyboard 40 More tab 18 N navigate 51 pan 55 zoom 52 Navigate to Selection button 74 navigation 51 Night view switch 28 no maps installed 13 number keyboard 62 _p pan 51 55 Partner item location on iOS map 72 Partner Loc
47. p Here s How 2 At the top left tap Store The iBooks Store opens 2013 Partner Software Inc Part 2 If You Are New to iOS Devices 3 At the top right tap Search Store The on screen keyboard appears 4 Use your finger to type your operating system e g iOS 6 or iOS 7 then select it from the list Your matches appear Results 2013 Partner Software Inc s Partner on iOS v1 8 0 User Manual 5 Tap FREE for the user guide for your device and operating system 6 GET BOOK appears Tap it You will be asked to enter your Apple ID if you haven t already The guide downloads and appears on your iBooks shelf 7 Tap the book to open it Pa iPad User Guide For iOS 7 Apple Inc Sep 18 2013 kii Sign In to iTunes Store Enter the Apple ID password for grove gmail com Cancel iPad User Guide 2013 Partner Software Inc Part 2 If You Are New to iOS Devices 9 Note You can use the iBooks app to read Apple manual PDF downloads or any other pdf file To get the free PDF go to Apple com gt Support gt Manuals In the search bar type in your device and operating system e g iPad iOS 7 Items matching your search appear Tap the manual to download it When your download is finished tap the top of the page and choose Open in iBooks sn EDF EESE Open in tee
48. p items have some amount of associated data Usually several facts about the item appear in the Selection pane but at the very least the item s name is provided Use of Fonts and Style Software menus selections and command buttons are highlighted in bold font e Messages displayed on the screen from the software are indicated by Courier New bold font e Names of interface parts are indicated by initial capitalization If the name appears in the software this manual matches the capitalization and punctuation used on screen e New or possibly unfamiliar terms are shown in italics when encountered the first time e Items you supply to the computer such as search bar entries are displayed in Courier New bold italics For example type meter e A variable item or selection is indicated by a placeholder It is a descriptive identifying phrase enclosed in brackets as demonstrated in the following example From the Selection Stack list choose Work subtype name here The subtype name here could be any one of the Right of Way work subtypes Removal Trim Mowing Spraying or Trimming The actual value that the placeholder represents in this case the subtype is not bracketed Note This manual references two types of location services Apple s Location 2013 Partner Software Inc Part 1 Welcome to Your Partner on iOS v1 8 2 Manual Services IOS controls found on your device in Settings and Partner s LOCATION SERVI
49. r Software Inc Appendix B Useful Links Appendix B Useful Links Partner on iOS web site FAQ http partnersoft com products ios F AQ index html Apple http www apple com Partner http partnersoft com Sales and Support www partnersoft com email_form ios_viewer index html Documentation www partnersoft com email_form ios_documentation index html 2013 Partner Software Inc Index S App Store 11 Apple user guide 5 Apple user guide topics 10 apps download 11 get ll install 11 arrow 69 B build 35 80 C Connect 45 Credentials 38 Remember switch 34 Custom Viewing switches 28 Large print 28 Night view 28 D data 56 57 63 data display 57 63 Datatab 59 delete amapset 48 delete a package 48 directions 74 directions to a Partner selection 74 download mapsets 42 download performace 82 download progress messages 82 rate 82 Download Progress bar 32 Download Progress message 32 drag 1 2013 Partner Software Inc Index _E Edition 38 empty app 13 empty Map pane 38 Enable switch 27 65 sF a Find 61 Find item selection result iPad vs iPhone and iPod touch 24 Find panel 20 61 Find Results list Find Type limit 64 Folow 69 Folow switch 27 70 general app performance 81 H hide keyboard 40 Home View button 27 sie iBooks EPUB 5 PDF 9 iBooks app 5 icon 15 installapp 11 interface iPad 17 iPhone and iPod touch 18 iOS map options 67 iOS maps route 74 Sh
50. redentials System About r panes Performance i Uninstall ef 7 N 1 8 ii Te N System System Tab Panes List Update pane 3i After successfully entering your credentials and connecting to 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual Partner s secure server mapsets available to you are listed here Make your mapset selections here then tap update to download them to your device You can also remove individual mapsets from your device using this pane Credentials pane 33 Contains entry areas for Customer Edition User and Password necessary for accessing new and updated mapsets About pane 35 Identifies the application version and build Performance pane 36 Lists rendering rates in frames per second Useful to Partner support when you seek help Uninstall panel 37 Deletes all maps and data with one click from your application and device 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch 5 1 5 1 Update Pane Load new mapsets update installed mapsets or delete out dated mapsets using the Update pane oe Connect e wao e Era button l a Update 2k _button _ Sutton m iPad gt Performance Uninstall lt System Update CONTROL Connect Update eer space Storage space required 32 30 MB required Storage space available 12 78 GB Storage space availabl
51. reduce clutter iPad gt GENERAL Custom Night view Viewing switches e Large print MAPSETS Electric s Grid 2 a Landbase g Mapsets list Shapefile v Tiger s WindMil v e WindMil2 P Parts of the View Pane Custom Viewing switches Optional switches for adjusting your map view Night view switch In the On position this switch changes the map background to black and adjusts the color of map items and text for easier viewing in low light conditions Large print switch In the On position this switch enlarges map labels and points for easier reading Mapsets list All available mapsets 2 are listed here You can select or hide mapsets at your convenience Checked mapsets are visible unchecked 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch mapsets are hidden Tap a checked mapset name to remove the check and immediately hide the mapset tap an unchecked mapset name to restore the check and view the mapset 5 1 5 System Tab Type in your credentials load update or delete individual mapsets delete all maps and information and find information about the Partner on iOS software performance version and build in the System tab The System tab contains five panes Update Credentials About Performance and Uninstall Tap System in the Tab bar to access the list of panes Tap the pane name to open it iPad gt System Update C
52. rt 2 If You Are New to iOS Devices Part 2 If You Are New to iOS Devices Apple iOS devices are extremely easy to use once you know your way around At first though the simplicity of the interface may mask the power of each device Apple s user guides explain many features and controls that you might not discover for yourself Instructions for accessing your user guide and specific topics pertinent to using Partner on iOS follow iBooks App and Apple User Guides Download the iBooks app Free from the App Stores Even though the app is free an Apple ID is required to use the App Store See Part 3 Install the App I11 for guidance on using the App Store however search for iBooks instead of Partner on iOS Download the Apple user guide appropriate for your device and operating system from the iBooks Store Use iBooks to view your Apple user guide or other EPUBs or PDFs anytime no Internet connection is required Download Apple s User Guide for Your Device and Operating System If you need help using the App Store see Part 3 Install the App l171 It explains how to download the Partner on iOS app but the same procedure applies to downloading other apps as well The following procedure assumes you have already installed iBooks from the App Store Downloading requires an Internet connection 2013 Partner Software Inc 6 Partner on iOS v1 8 0 User Manual 1 Tap iBooks on your Home screen to open the ap
53. stem gt Uninstall gt Remove All Data to insure that no unintended mapsets remain Failure to delete all information before installing a new Edition could result in providing unnecessary or sensitive information along with the intended Edition Remember switch When switched On your update credentials are retained whenever the app restarts Your credentials are remembered when your device sleeps is turned off or you close the app Test Connection button Verifies your authorization information and tests your Internet connection Clear Credentials button Deletes all entry areas at once 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch 5 1 5 3 About Pane Find out your Partner on iOS version and build in the About pane This information is important to know when calling Partner Support about Partner on iOS issues aes System Update button Credentials m k l iPad gt Partarmance gt lt System About Ny Partner on iOS App name Version Version 1 8 0 Version number ii Build Build 201309231 CEE i 4 a System Tab About Pane System button Returns you to the System Panes list App name Identifies the application Version number Identifies the version installed on your device Build number Identifies the build installed on your device 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual 5 1
54. t 2 Tap Search in the upper left corner The pop up keyboard appears 3 Type Partner on iOS using your finger to tap the keys on the screen Your matches appear as you type p co 7 x me see on IOS 20 A ogmoanEgoa Berd EID uam pA kids y BLADELI Oniy ont App s3 partner games L f partner quiz how much do you k partner tracker deluxe what is y partner colorado credit union mo partner portal ner colorado credit union 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual 4 In Results tap Partner on iOS A window showing your match appears Be sure to select your device iPad or iPhone at the top of the screen 5 Tap Cloud down arrow to download The cloud changes to a rotating circle If you are not already signed in you may need to enter your Apple ID at this point As your app downloads a filled square appears within the circle and the circle line becomes thicker in stages showing your progress 6 When your download is complete OPEN appears The Partner on iOS app is now installed on your device and the Partner App icon is placed on your Home screen kids 4 mri iI ke BRE a x Results ame a oe GE eee partner games partner quiz how much do you k partner tracker deluxe what is y partner colorado credit union mo partner o
55. t select large packages to have them included in your download Because of their size large mapsets will take more time to install Consider your wait time and your network reliability when deciding whether to accept large packages Note Consider Storage space required and Storage space available top of the Update pane under CONTROL when choosing packages to download Reliability of your network connection should also be a factor interruption of your connection may cause your update to fail 2013 Partner Software Inc 44 Partner on iOS v1 8 0 User Manual D Here s How 1 Tap the System tab to see the list of System panes 2 From the list choose Update to open the Update pane Update x all Connect x Storage space required lt Eg Storage space available d x 3 Tap Connect to confirm your connection and update your Packages lists The Progress message states Connected and the Update button becomes active Check the Storage space required and Storage space available amounts under CONTROL to ensure your device can hold your maps Mapsets available for download as well as mapsets already on on your device are listed in the PACKAGES and LARGE PACKAGES areas See the chart at the beginning of this section to identify status symbols preceding each mapset s name Scrolll 2 to see the mapsets at the bottom of the pane 2013 Partner Software Inc Part 5
56. t the Partner icon from your open apps 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual Troubleshooting Problem When I tap the IOS MAPS Show Selection button nothing happens The iOS provided Maps app does not open Explanation First you must select something in your Partner Map 5 5 5 Get a Route on Your iOS Maps Partner on iOS links to the built in iOS Maps app so you can find a path between your present location and any item in your Partner map Note To use this feature you must enable Apple s Location Services 10 and the Partner LOCATION SERVICES 10 Enable switchl 6s This feature requires an Internet connection For Wi Fi only models a hotspot must be within range Wi Fi Cellular models can use Wi Fi or a wireless data plan D Here s How Navigatel 51 or use Findlet to locate and select your Partner map item You must select an item in the Partner map to get a suggested route 2 Tap the Nav tabl 26 to open it 3 Under LOCATION SERVICES tap Enable to turn it on 4 Under IOS MAPS tap Route to Selection The iOS provided Maps app opens A green pin marks your location a red pin marks your Partner map item The suggested route is shown in blue 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch OCATION SERVICES 7 E 3 Enable X Follow LOCATION SERVICES Enable Follow IOS MA
57. tion Stack buttons top right move you through the list one item at a time displaying each item s data in the Selection pane Move forward using Plus button and backward using I Minus button When you reach the end of the list the Selection Data area is blank Use the opposite button to move back through the items or tap Items upper left to open the Items pane 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual D Here s How 1 Panlss and zoomls2lto find the map item you want 2 Tap the item with your finger A filled circle highlights the symbol indicating selection If other items are in close proximity they are included in your selection radius 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch 3 Tap Data in the Tab bar to open the Items pane All items within the selection radius are listed 4 Tap an item in the list to open the Selection pane Information about the map item is shown The pane scrolls 2 use your finger to drag information into view Items arc PRIMARY_CONDUCTOR Lio K arc SECONDARY_CONDUCTOR B arc SERVICE_LOCATION 1200 W Business 30 iPad gt lt items Selection arc PRIMARY_CON 11121 Rockaway Dr Feeder L10 12101 Bending Oaks Ct Phase Configuration B 1 0 AWG Conductor Type ACSR Line Name 56746 Linetype Id 161 AMPS IF BALANCED 4 73 miles from source 14 319697 Circ
58. uding the download rate bits per second When finished the message Update Complete appears Mapset packages Lists mapset packages on your device and available from the server This list contains all mapset packages less than 500 MB By default all new or updated packages are selected to load Mapset selection New and updated mapset packages automatically display a check mark indicating they are selected to load To de select tap the mapset name the check mark disappears and the mapset is not selected to load Large Mapset packages Any mapset package greater than 500MB in size Typically aerial images are found in this list Because of their size large packages require a reliable and uninterrupted Internet connection and take longer to download and unpack For these reasons it is not recommended that you attempt to install these packages while working in the field Wait until you are back at the office Mapset Delete To pull Delete into view slide your finger horizontally from right to left across the mapset package name To hide Delete slide your finger again from left to right Tapping Delete for an installed mapset g i or no symbol removes it from your device Tapping Delete for an new mapset a removes it from the Packages list tap the Connect button to replace it in the list Mapset status A symbol represents whether a mapset package is new 2013 Partner Software Inc Part 5 Partner on iOS for
59. uired Storage space available Landscape view Portrait view Tabs are used for accessing specific types of controls and displays in the Task pane These tabs are Data Find Nav View and Sync Tap the item in the Tab bar to open it A description of each pane and its parts follows 2013 Partner Software Inc Part 5 Partner on iOS for iPad iPhone and iPod Touch Task Pane Tab Bar iPad 5 1 1 Data Tab Tap a map item to select it Some map locations have items placed close together making individual selection impossible Partner on iOS lists all items within a specified radius of your tap This list is called the selection stackl 11 Tap the Data tab to view the list of items included in your selection radius then tap an item in the list to view its data The Data tab consists of two panes Items and Selection The Items panel 22 shows your Selection Stack list The Selection panel 23 shows information for a specific item 2013 Partner Software Inc Partner on iOS v1 8 0 User Manual 5 1 1 1 Items Pane All items included in your selection stack appear in the Items pane of the Data tab Tap an item in the list to open the Selection panel 23 and view the item s associated data iPad gt Items arc PRIMARY_CONDUCTOR L10 L10 f arc SECONDARY_CONDUCTOR Item Types c a i e arc SERVICE_LOCATION Selection 5357 N 700 E Stack list
60. uit Source troubleshooting Customers Phase A Customers Phase B Customers Phase C Mil through kw A Mil through kw B Mil through kw C max fault line to ground max fault line to line a max fault line to line to ground Amps Phase A Amps Phase B Amps Phase C coco o oN OB OOO R gi OP Ff a Q Data 2013 Partner Software Inc so Partner on iOS v1 8 0 User Manual 5 Ifthe item is part ofa selection stack use the Selection Stack buttons to view data for each item one at a time 6 Tap Items upper left to open the Items pane lt Selection iPad gt arc PRIMARY_CONI Na Pe PETE C e arc SECONDARY_C Pad F Phase Configuration Crom sban C PK Conductor Type Length e arc SERVICE_LOCA Linetype Id iPad gt ID Service Address Customer Name lt Items Selection Customer Phone Account Number arc SERVICE LOCA Meter number Pad Service Location Service Address ace commen lt tere Selon AK Reading date Customer Phone Sano Account Number APCs S ERVI C E_LO CAJ Account status Meter number Disconnect _date Service Location Service Address 11121 Rockaway Dr Line length Last_kwh Customer Name Kenneth E Wolloams Conductor Type Reading _date Customer Phone 2445537 Phase Service type Account Number 40008286 Service class Account status Meter number 35664672 Feeder Disconnect_date Service Location 10DY19 A Cl

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