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3000 User Guide_5-10 12036KB Dec 04 2013 06:40:07 PM

1. Fast Track Software t Mieco T Suite Fast Track Burger All data that has been downloaded from this site will be Auto Create p stored in this file folder Everything except TEE ON for the site name can be edited Site Configuration CONFIGURING amp USING THE SOFTWARE 29 Fast Track 7 2 3000 USER GUIDE Direct Connect Type When the Connect Type is selected for Direct Site only the Baud Rate can be edited The Baud Rate is usually set for Default and uses the assigned Connect Type Direct Fort baud rate you selected when the Direct Port Configuration was configured Selecting a different baud rate in this field will override the Baud Rate D etault baud rate in the Direct Port Configuration Direct Connect Setup TCP IP Connect Type Cie When the Connect Type 1s selected for TCP IP Enter the IP Address OR domain name of your Fast Track Connect Type TCPAP iiis 242 Timer Note Check with your network IP Address 1 0 100 965 administrator for the IP Address or domain name of the Fast Track 2 2 Timer If using a domain name you Baud Aate must have a DNS server TCP IP Connect Setup Site Data This field displays the data for a unit that you have already downloaded from This displays the units serial number the version of the firmware the RS port and ESC are enabled or disabled and the expiration date of the ESC Site Data Access Code
2. Z9 43 tol ors 47 dod 1 No C5 IS Fast Track 7 2 127 Fast Track 2 2 3000 USER GUIDE Event Report The Event Report is used to view a complete history of events in a particular drive thru lane Copyright O 2005 Phase Research Fast Track 2 2 Drive Thru Timer Event Report for Test Ethernet 11 08 06 STORE Fast Track Burger NUMBER 111878 MANAGER John PHONE 714 850 1320 LES 192 108 deo CITY Santa Ana 0 11 08 06 01 39 16PM Reset Memory 11 08 0960 01 39 16PM Access T Reset Mem 2 11 08 06 01 39 16PM Access T Set Rec LengthSet RTD 3 11708706 01 39 39PM RS232 Disc 11 08 06 Daypart 2 Shift 1 01 39 41PM A 3 CASHIER 00 40 A 5 11 08 06 01 39 41PM RS232 Connect 6 11 08 06 Daypart 2 Shift 1 01 39 46PM A 2 GREET 00702 A 7 11 08 06 Daypart 2 Shift 1 01 39 59PM A 1 MENU 00 15 A 8 11 08 06 Daypart 2 Shift 1 01 40 15PM A 2 GREET 00802 A 9 11 08 06 Daypart 2 Shift 1 01 40 24PM A 4 PICK UP 00 21 A 10 11 08 06 Daypart 2 Shift 1 01 40 24PM A 11 TOTAL 00 40 A 11 11 08 06 01 40 24PM A 75 TOTAL 2 12 11708706 Daypart 2 Shitt 1 0l 40 35PM A 1 MENU 00 22 A 13 11 08 06 01 40 35PM RS232 Disc 14 11 08 06 Daypart 2 Shift 1 01 40 59PM A 2 GREET 00 05 15 11 08 06 Dayoart 2 Shift 1 O1 41 10PM A 3 CASHIER 00 31 A 16 11 08 06 Daypart 2 Shift 1 01 41 14PM A 4 PICK UP 00 23 A 17 11 08 06 Daypart 2 Shift 1 01 41 14PM 11 01 01 A 18 11 08 06 01 41 14PM 75 TOT
3. 2 Timer during operational hours The best time to upload this information is during the hours that the drive thru window is closed For more information and guidance please contact Phase Research Multi Station Config The Multi Station events which are created in Event Labeling is configured in this screen Select from the pull Store Hours DapPars Shits Targets Headings down list the multi station event you want to i Drive thru Cfg E vent Labeling Multi Station Contig configure A list of the single station events is listed in the Events column From the Begin Toran column choose which single station you want to start the multi station event by clicking on the button The button s face changes from a Begin End blank button to a button with an A for arrival or a D for departure Then stop the multi station time by placing an A for arrival D for departure in the End column of another single station event This will display the averages of the multi station event you created in the activity screen of the Fast Track 2 2 Timer Site Parameters MAIN CONFIG i Display Cars In Lane Cars 7 EN e E EN You cannot use GREET to setup a Multi Station event ALT Canfig File EN _ m _ALT Config Check the Display Cars in Lane box to Ethemet Test Unitparam dat display the number of cars in
4. CONFIGURING amp USING THE SOFTWARE 94 3000 USER GUIDE Fast Track 7 2 NOTE To set up a store for a 24 hour day set the OPEN and CLOSE times the same When CLOSE time is set to the same time as OPEN time CLOSE time field will display 24 HOUR The OPEN time needs to be set for when the business day starts and then set closed Example OPEN 12 00AM CLOSE 12 00AM 24HR NOTE You may set a particular day as CLOSED by clicking on the day s OPEN time until it reads CLOSED Closed will be between 11 45 p m and 12 00 a m Set the CLOSE time to 12 00AM and then set OPEN time to 12 00AM and you get the closed option CONFIGURING amp USING THE SOFTWARE 95 Fast Track 7 2 3000 USER GUIDE 4 12 11 3 Store Heading NOTE Unit Parameters is a simpler way to view and or configure the timer s parameters The Store Heading screen lets you enter text for the Header The Header information is displayed on the Header of reports generated by the Fast Track personal computer software suite From STORE PARAMETERS Screen See Section 4 12 11 Parameters Programming 1 Click to select HEADING SELECT 2 Click gus 4 You are now in the Heading SCREEN 3 Click to move to the desired typing position KEYBOARD MODE 4 Click Cl to change the screen from DISPLAY MODE to KEYBOARD MODE see bottom row of screen The Keypad then functions like a telephone keypad with letters or characters assoc
5. See SET PARAMETERS WORKSHEET at the front of this manual n E mTXxmmcHmH r2 0 S A M G C eoxumzuumu i From ACTIVITY Screen MENU 1 Click You are now in the Menu screen CONFIGURING amp USING THE SOFTWARE 89 Fast Track 7 2 3000 USER GUIDE a Date a Serial Number Version Time Timer Model Default 77 m md oo rr r rri E TI SH I 5r Er m E Er rri E 4 C3 m m 4 4 r3 m E e pn BH m B pm c 03 rrj ccu HA Bj E m gm Er A o o mm prim me nm nnd po HO at 2 Click to move field to SET PARAMETERS ENTER SELECT 3 Click You are now prompted to enter an Access Code 4 Click the numbered pink keys 0 9 to enter your six digit Access Code See Section 4 12 11 1 Assign Access Codes You are now in the Store Parameters screen and the field is immediately to the left of ACCESS CODES B gt 2 0 eC xmmxum xno domm rH T 0 2 0 T H D 5 T P R N m gt gt 2 J H 4 2 ze m Ax CONFIGURING amp USING THE SOFTWARE 90 Fast Track 2 2 3000 USER GUIDE 4 12 11 1
6. letters for grades The Fast Track 24 2 Timer TR adjusts automatically to ensure this MEN gt Pass Fail grading may be used rather than letter grading Set all letter grades except F to the same time the maximum time allotted to the event MENU etc to achieve a passing grade For example if you want to make 10 seconds the Pass time set A B C and D to a time of 10 the selected event must F gt Repeatat JUFF Seconds occur within this amount of time in order to Copy Days pass Copy tol Days Copy to All Dayparts Select Beep for the grade the Remote Display Comp toa will beep when the selected event exceeds the File Name target time you have selected You may have your Remote Display repeat the beeps The Ethemet Test Unitparam dat Remote Display will sound two short beeps at your choice of intervals of 2 5 10 15 or 30 mm seconds or disable the repeat beep by selecting off Targets Click Copy to All Days to copy the Event and Daypar target times to every day of the week Sunday through Saturday Click Copy to All Dayparts to copy the Event and Doy to all of the Dayparts Click Copy to All to copy the Event target to all of both the Day and the Dayparts CONFIGURING amp USING THE SOFTWARE 41 Fast Track 7 2 3000 USER GUIDE Headings This lets you enter a header The header information is displayed on the Header of the
7. A 3 Click to move the field to the desired Dayparts row 4 Click 2 to select or J to deselect a specific Dayparts you may select one or more Dayparts An X appears to the right of each row selected for reporting ENTER SELECT 5 Click when selection is complete You are now in the Report Format selection screen CONFIGURING amp USING THE SOFTWARE 80 Fast Track 7 2 The Report Format Selection screen lets you pick the starting and ending dates of a time range for which Dayparts Report will be produced 3000 USER GUIDE NOTE If you have selected individual periods the FROM and TO dates are fixed based on the earliest and latest periods you chose 6 Click lt A AtA or 4 Or to move to the FROM or TO fields to the month date and or year field s requiring adjustment t 7 Click or to adjust the month date and or year The Timer knows the date range associated with your data and protects you from requesting reports outside this range 8 Click to move the field to VIEW to send the report to the display Selecting the VIEW option below the REPORT BY AVERAGE field will produce a single report that averages all the selected data For example selecting REPORT BY AVERAGE for a Daily Report for which you have selected three particular days will produce a single report combining and averaging the data for the three daily time periods The REPORT BY PERIOD VIEW selection will produce
8. The Remote Displays are 5 by 9 inch modules with three illuminated digits visible on both sides The Displays show minutes and seconds to document the time each car spends during key steps in the ordering and sales process When no cars are in the drive thru the Displays show the average vehicle times during the shift or other appropriate time period SIGNAL INPUT OUTPUT CONNECTOR DIN BEEP VOLUME DIP SWITCH COVER Remote Display A Fast Track 2 2 Timer may have up to six Remote Displays one standard plus up to five optional The first four address 1 4 show two types of data 1 the elapsed time for the event assigned to the Remote Display continuously updated during the event and 2 the average time for the event computed over the daypart shift day week month or year to date as selected by the user after the car leaves the station The average time is re computed after each car leaves the event assigned to the Remote Display and is shown by flashing numerals once the event station is no longer occupied One to Four Remote Displays May be programmed to gt Show the elapsed time for a selected event in progress gt Show the average event time for a selected time period indicated by flashing mode gt Show the same information on more than one Display example one Remote for your cashier and customers and another for your cooks Communicate information through audible beeps example a car arrives
9. amp USING THE SOFTWARE 38 Fast Track 7 2 3000 USER GUIDE Dayparts This allows you to break each day into smaller parts Dayparts and is used to group data for viewing and reporting Select the day of the week Sunday through Saturday and then edit the times for your dayparts The Fast Track 2 2 Timer only uses these Site Parameters times in fifteen minute increments and uses AM and PM When setting the time for Dayparts pallies Multi Statian the software will compensate for times such as eR 6 22 and will automatically set that value to 06 15 AM The program will always move Day Bud back to the closest fifteen minute interval You can use either an or a P to designate AM or SERRA PM An example would be 6 00p or 18 00 will m both give you 06 00PM If you set the time for 12 00 this will give you 12 00PM and 00 00 PRESE will give you 12 00AM i Day Part 5 It all of the dayparts are the same for each day Dey you can use the To feature to copy Day Part 7 same settings to each day To delete a daypart Day Part 8 highlight the first daypart you want to remove and click the delete key All dayparts that follow will automatically be removed To add a new daypart move the cursor to first unused daypart number and enter the time Ethernet Test Unitparam dat The ending time of each daypart coincides with ancel the starting time of the next daypart for the
10. 20 2005 Daypat 1 shit 1 CASHIER 00 21 A 2143 7 28 2005 Daypat Shift 06 00 32 MENU 0022 2144 7 28 2005 Daypat Shit 06 00 56AM A GREET 0005 2145 728 2005 Daypat 1 Shit1 06 01 07AM A PICKUP 00 31 2146 7 28 2005 Daypat 1 Shit 1 TOTAL 0057 2147 20 2005 Daypat 1 Shif 1 06 01 11 A CASHIER 00 23 A 2148 7 28 2005 Daypart 1 Shift 1 06 01 21 MENU 00 30 2143 28 2005 Daypat 1 Shift 1 DB5 02 07 AM CASHIER 00 32 2150 7 28 2005 Daypart 1 Shift 1 06 02 32AM PICK UP 00 40 2151 7 28 2005 Daypart 1 Shift 1 06 02 32AM D1 41 2152 7 28 2005 Daypat 1 Shift 1 DB d3 Z3AM _ PICK UP 00 45 2153 7 20 2005 Daypat 1 Shift 1 06 03 29 GREET 00 02 2154 7 28 2005 Daypart 1 5 1 0 03 42 A MENU 0015 2155 7 28 2005 1 Shift 1 06 03 58 A GREET 0002 A 2155 7 28 2005 Daypart 1 shift 1 A CASHIER 00 21 215 7 28 2005 Daypat 1 Shift 1 UB O4 18AM MENU 00 22 2158 28 2005 Daypart 1 Shit 1 GREET 00 05 2153 7 28 2005 Daypart 1 shift 1 06 04 53 PICK UP 00 31 2160 28 2005 Daypat 1 shift 1 OBDASSAM TOTAL 2161 7 25 4005 Daypart 1 Shift 1 DE D4 57AM A CASHIER 0023 2162 7 25 2005 Daypart 1 Shift 1 D5 D5 07AM 00 30 24 6 To save the file click on Fi
11. 8 If you wish to view information for other days return to the main Diagnostic screen to select the desired date un CONFIGURING amp USING THE SOFTWARE 115 Fast Track 72 2 3000 USER GUIDE 4 12 13 Reset Memory THIS FEATURE REQUIRES A TECH CODE FOR ENTRY The Reset Memory screen allows you to erase all historical event data in the memory CAUTION THIS SCREEN WARNS THAT IF YOU CLICK THE KEY YOU WILL ERASE ALL HISTORICAL EVENT DATA PERMANENTLY 01 28 PM THU E 2KRRDDOD SNe 222222 D D2002FT VER 3 04174J M E N U REMOVE CAR FROM LANE RESET LOOP PRINT HEADER MANUAL REPORTS PARAMETERS DRIVE TERU CONFIG DIAGNOSTICS RESET MEMORY NNI lt ARROWS TO WOVE ENTERS TO SELECT MAIN MENU gt TO EXIT Click to move field to RESET MEMORY ENTER SELECT 2 Click gus A You are now prompted to enter your Tech Code This code must be obtained from Phase Research 3 Click the numbered pink keys 0 9 to enter your six digit Tech Code You are now in the Reset Memory screen CONFIGURING amp USING THE SOFTWARE 116 Fast Track 744 3000 USER GUIDE 01 27 PH THU CAUTION kh ESSET HER UE WILL CAUSE ALL CAE COUNTS AND TOTALS IX LOST FOREVER TO RESET HEMGUOET PRESS MAIN EXIT CLEAR 4 Click A This will erase your Timer s memory permanently and you will not be able to retrieve any historical event data directly
12. B C and D to a time of 10 the selected event must occur within this amount of time in order to pass p 14 Click to move the field immediately to the left of the B beep column field CONFIGURING amp USING THE SOFTWARE 105 Fast Track 7 2 3000 USER GUIDE t 15 Click or J to set the beep count for the grade you have chosen The Remote will beep the number of times specified for the grade A 1 or O beeps 2 or beeps 3 or beeps D 4 or beeps and F 5 or beeps when the selected event exceeds the target time you have selected 16 Click to move the field immediately to the left of the P print column field Make sure the column is left unchecked t 17 Click or to toggle the printing option for the grade to N no 18 Click to move the field to the field that begins F REPEAT 19 Click to move the field to the field just to the right of 20 Click J or to set the number of times you want the beep to repeat The Remote Display will sound two successive short beeps at intervals of 2 5 10 15 or 30 seconds depending on your choice Select OFF to disable the repeat beep 21 Click to move the field immediately to the left of DAYS gt 22 Click to move the field to A A means All or to any of the days to the right i 23 Click or to select the days to which you wish to copy the targets you have set Your selections are now highlighted 24 Click to move t
13. CODE IS UNUSED THE PASSWORD ENTRY SCREEN SEE PREVIOUS PAGE WILL APPEAR IF THE ACCESS CODE HAS ALREADY BEEN SET THE FOLLOWING TECH CODES SCREEN WILL APPEAR ENTER 6 DIGIT MAIN MENU gt NOTE You must call Phase Research to obtain a TECH CODE in order to change the Access Code CONFIGURING amp USING THE SOFTWARE 93 Fast Track 7 2 3000 USER GUIDE 4 12 11 2 Time Store Hours NOTE Unit Parameters is a simpler way to view and or configure the timer s parameters The Time Store Hours screen lets you set the current date and time and the day considered to be the first day of the week for your store and select the first month of the year It also lets you set the daily store opening and closing times for each day of the week From STORE PARAMETERS Screen See Section 4 12 11 Parameters Programming Click to select TIME STORE HOURSJ ENTER SELECT Click 1 You are now in the Time Store Hours screen 1 5 TUE WAY 11 YEAR 2010 15 T DAY OF WEEK MON 15T Hou OF YEAR SUN 10 00 H 12 MON 10 0 0 H 12 TUE 10 00 H 12 00A HM WED 10 00 H 12 00A HM THU 10 00 H 4 2 FRI 10 00 H 12 0 101 OO AM 41 2 ARROWS TO MOVE lt or gt Iw SET T amp D HEHU TO EXIT CLOSE times move in 15 minute increments and AM and PM change automatically as you scroll through the hours
14. Screen See Section 4 12 11 Parameters Programming 1 Click to select DAYPARTS ENTER SELECT 2 Click You now in Set Dayparts screen Ho Hn M Oo OOo oo 4 OO 1 2 3 4 5 6 T C NOTE The field is now on DAY To change the day of the week complete the following two steps 3 Click to move the field immediately to the right of Day t 4 Click or to change day 5 Click to move to the desired Dayparts CONFIGURING amp USING THE SOFTWARE 98 Fast Track 7 2 3000 USER GUIDE EE 6 Click to move to the or fields to change the START or STOP times t 7 Click or to change the time in 15 minute increments The Timer adjusts automatically to prevent time gaps or overlaps NOTE The ending time of each dayparts coincides with the starting time of the next dayparts for the same day though you may use different dayparts for each day of the week DAYPART 1 always stars at the opening time for the day and the last programmed dayparts always ends at the closing time for the day 8 Click to add a new dayparts by moving the field immediately to the right of the first unused dayparts number for which START and STOP times have not yet been entered t 9 Click or to add the dayparts The START and STOP times are now entered 10 Click 2 4 Lt 4 t 4 to delete dayparts by moving the field to the field of t
15. Site function It will then proceed to lt 25 129 17 download the data and then create a report then sending it to print C 35 129 17 preview for viewing see sample You may now print the report to your os e Event TOTAL ocal printer or discard it atter viewing The printer prints a report similar kan 3 to report created on the timer s printer A lt 80 973 100 If there is more than one site listed under the Site function the site that was created first will be the only site reports can be retrieved from using any of the ODR Daypart batch or ODR Daily batch files Reports bat can create reports from any unit listed in your sites The Reports bat function is the same as the Reports function within the software Daily Report Sample Remote and Remote Control batch programs can connect with any timer that is listed in your Sites Remote Control can give you full timer control using the virtual keypad while Remote only lets you view without any interaction APPENDIX IV 132 Fast Track 7 2 3000 USER GUIDE APPENDIX Importing to Excel This section will outline on how to import a Fast Track data file to Microsoft Excel 2002 However the steps used in this outline could be used to import the data into most data base or spreadsheet type programs 1 From Microsoft Excel click on File from the Menu bar and select Open An Open window will appear in the body of the Excel screen Find File Location p
16. When you select Remote Control from the Menu Bar a new window along with the Connect to Site dialog box opens up Select the site you want to run a Remote Control session with then click Connect and OK to dismiss the Connect to Site dialog box See Section 4 10 Connect CONFIGURING amp USING THE SOFTWARE 51 Fast Track 7 2 3000 USER GUIDE The Remote Control dialog box displays the Fast Track 2 2 Timer site that you are currently connected to The display to the right of the site you re connected to shows the Activity screen of the Fast Track 24 2 Timer in real time L1 through L8 are detection points When Active Red State show the location of vehicle s in the Drive Thru Not all Drive Thru stores are configured the same so some detection points are not being used See Section 2 6 LED Status Lights The Remote Control keypad is used to guide you through the Remote Control screens to access different functions and commands for the Fast Track 2 2 Timer Your mouse pointer is used to operate the Fast Track 2 2 Timer by moving the pointer over to the desired button of the keypad and clicking The Print LCD allows you to print what is currently displayed on the Remote Control screen to your default local or network printer EXIT closes the Remote Control dialog box while maintaining your connection The following pages will guide you with each screen and proper usage for manual operation NOTE Most of the ope
17. action should rarely be required If this happens regularly call your local service company to investigate and make necessary repairs NOTE Reset Loop feature should only be used when an L light is on and there is no car that particular detection point Example L4 is on the Timer is running but no cars are in the drive thru lane for that particular detection point Generally L1 and L2 when used for Menu and Greet cannot be reset from the Fast Track Timer Reset loop is for internal loop detection only Start trom MENU Screen See Section 4 12 6 Menu on page 61 1 Click to move field to RESET LOOP ENTER SELECT 2 Click You are prompted enter an Access Code 3 Enter your six digit Access Code You are now in the Reset Loop screen CONFIGURING amp USING THE SOFTWARE 65 3000 USER GUIDE Fast Track 7 2 4 Click to move to the station you want to adjust ENTER SELECT 5 Click L J to reset the selected loop and turn off its loop light on the Main Console Only Loop Detectors internal to the Timer can be reset 4 12 9 Print Store Header The PRINT HEADER function is not used on your Fast Track 2 2 3000 Series Timer since the Timer has no printer to print the Store Header information Customize the Header format with your particular store s Header information using the MAIN MENU SET PARAMETERS HEADING screen See Section 4 12 11 3 Store Heading The Print Header report is usef
18. at a station CONFIGURING amp USING THE SOFTWARE 17 Fast Track 7 2 3000 USER GUIDE The fifth amp sixth addressed Remote Display is a Special Percentage Remote that may be programmed to gt Show the percentage of cars that satisty the A grade target time on any selected event gt The optional Remote Display setting serves as a special percentage Remote Display that can be used to monitor speed service as well as to provide performance incentive for crewmembers The percentage Remote Display shows in either green or red digits the percentage of cars satisfying the particular grade s target time is below a percentage selected by the user the Remote Display s digits will be red If the percent is equal to or higher than the selected percentage the digits will be green Only the two color Remote Displays have this capability older remotes are only a single red color The percentage Remote Displays will display the A target only while the other Remote Displays 1 through 4 will allow you to specify any target grade you wish Fast Track p Drive Thru Timer Fast Track pe Drive Thru Timer Time Seconds Time Minutes and Seconds Fast Track Percentage A Grade Target Time CONFIGURING amp USING THE SOFTWARE 18 Fast Track 7 2 3000 USER GUIDE 2 5 1 Set Remote Addressing Depending on what model of the Remote Display the data will be shown either in minute seconds seconds only or percentage Tim
19. be up to eight such events TARGET TIMES Associated with dayparts these are used to categorize service times on a grading scale and can be set for any event in the system TECH CODE Allows full access to the Timer used to protect features such as RESET MEMORY and DRIVE THRU CONFIG AW PERIOD A block of time of 4 consecutive weeks on which reports are based in lieu of monthly reporting APPENDIX IV 139 Fast Track 2 2 NOTES 3000 USER GUIDE Fast Track 72 2 NOTES 3000 USER GUIDE Fast Track 7 2
20. character click KEYBOARD MODE to move to the next typing position to the right If you need to move left up or down on the screen use the arrow keys after clicking DISPLAY MODE 3000 USER GUIDE ENTER SELECT NOTE LETTER DESIGNATIONS ARE FOR REFERENCE ONLY LETTERS DO NOT APPEAR ON KEYS NOTE Most of the operations performed in Remote Control can be accomplished through Site Parameters See Section4 9 CONFIGURING amp USING THE SOFTWARE 23 3000 USER GUIDE Fast Track 72 2 SECTION 3 INSTALLING THE SOFTWARE 3 USB drive Software Installation N y IMPORTANT PLEASE READ BEFORE INSTALLING lt is strongly recommended to exit all programs before installing your software Insert the USB drive into your USB slot It the computer senses the drive and asks what you want to do select OPEN TO VIEW FILES otherwise browse My Computer for the new REMOVABLE DISK and open it Locate and double click the file called Fast Track PC Software Setup 225H DOT NET exe to begin the software installation This starts the Install Shield Wizard welcoming you to the Fast Track Software installation Click Next to continue with the installation or Cancel to quit Software license agreement Click accept the terms of the license agreement if you agree with the terms and continue with the installation Click do not accept the terms of the license agreement to cancel installation and exi
21. depending on your Fast Track 2 2 Display Period DAYPRT Timer s contiguration Enable Alt File M ame The Display Period allows you to select what type of period you want to display in the activity screen of the Fast Track 24 2 Timer The Display Period also flashes the percent 96 remote averages The Enable Alt allows you to enable or disable the Alt mode of the Fast Track 2 2 Timer This will also change the current screen to configure an Ethernet Test Unitparam dat alternate setting for Drive Off Max Drive Off Min and Display Period Cancel Drive Thru Configuration CONFIGURING amp USING THE SOFTWARE 47 Fast Track 2 2 3000 USER GUIDE WARNING The caution box surrounding the check box for Drive thru Contig and the Event Labeling Multi Station Config is a warning to the user that the Fast Track 2 2 Timer s data can be distorted when the new configuration of selected box is checked is uploaded to the Fast Track 2 2 Timer during operational hours The best time to upload this information is during the hours that the drive thru window is closed For more information and guidance please contact Phase Research Event Labeling This will allow you to label to 8 alpha numeric characters your single station and multi station events You can also Store Hours DayParts Shifts Targets Headings list the order in which the events are displayed Printer Options Remote Disp
22. from the timer but downloaded data remains in the computer CONFIGURING amp USING THE SOFTWARE 117 Fast Track 7 2 3000 USER GUIDE 4 13 Download When you select Download from the Menu Bar data from a Fast Track 24 2 Timer will be sent to your PC Choose a Fast Track 2 2 Timer from your Site list and click Single Site or click Multi Site to begin downloading data from pre selected sites The window displays the site you are connecting to how many records are being downloaded and what report is being created progression bar displays in percentage how much data has been downloaded When you check Disconnect When Finished Software will automatically disconnect the session to your Fast Track 2 2 Timer after data has been transferred When you check the box for Create Reports the software automatically creates your reports in a preformatted format Click on Exit Abort to dismiss the window Download The Multi Site function works with Auto Polling in Section 4 4 4 Site It is used to automate the process of downloading Disconnect When Finish more Fast i5 Track 2 2 Timer Downloading 13138 records Multi Site Downloading Abort Site Create Reports Download CONFIGURING amp USING THE SOFTWARE 118 Fast Track 2 2 3000 USER GUIDE 4 14 Upload Upload image upgrades fixes and patches to a Fast Track 24 2 Timer 4 15 Scheduler Data can be downloaded
23. install a loop and begin time measurement at window one Although a loop and event measurement at the cashier window of a two window store may not be a requirement at some stores it is recommended for achieving the best possible measurement and recording of accurate drive thru times INTRODUCTION 8 3000 USER GUIDE Fast Track 7 2 1 3 Features The Fast Track 2 2 3000 Series Timer helps you improve and maintain efficiency and profitability with the following features Automatic operation that handles most of your routine requirements gt Indicator lights that let you see at a glance exactly where the cars are in your drive thru lanes gt Automatic operation that helps identify drive thru problems and then lets you manually correct them Flexible reporting that allows you to analyze both current and historical drive thru data so that you can compare past and present performance as well as the effects of product staff and policy changes gt Comprehensive reporting to help you determine how efficiently your staff serves your customers the percentage of vehicles meeting your performance goals and standards and the performance of different shifts in relation to one another as well as help you to predict staffing needs gt Optional Settings allow custom setup Contact Dealer or Phase Research customer service e Timing can be set to seconds only or minutes and seconds default setting e Clock can be set for 12 hour AM an
24. reports generated by the Download See Site Parameters Orive thru Chg Event Labeling Contig Printer Options Remote Display Access Codes Night Section 4 13 Download and Section 4 16 Store Hours Day Parts Shifts Targets Headings Reports Each line is capable of holding 24 characters including spaces MANAGER cry File Hame Ethemet Test Unitparam dat Headings CONFIGURING amp USING THE SOFTWARE 42 Fast Track 7 2 3000 USER GUIDE Printer Options This option is not used in the Fast Track 2 2 3000 Series Timer Since the Timer has no printing capabilities none of the selections should be checked Site Parameters Orive thru Chg Event Labeling Multi Station Config Store Hours Day Parts Shifts Targets Headings Printer Options Remote Display Access Codes Might HT WE Hou i Dap Pat Shift D ail E Report At Close Pullout Header PEC Targets Auto File Mame Ethemet Test Unitparam dat Printer Options CONFIGURING amp USING THE SOFTWARE 43 Fast Track 7 2 3000 USER GUIDE Remote Display This lets you select the type of information that appears on the Remote Also See Section 2 5 Remote Displays and Section 2 5 1 Set Remote Addressing Select the Remote for the Remote Display you want to program for an event Remote 1 corresponds wit
25. the drive thru un Cancel The Max Cars is the number of cars that a Multi Station Configuration Drive Thru lane is capable of holding Valid numbers are 1 16 The ALT MAIN Config button toggles between the MAIN CONFIGURATION and ALT CONFIGURATION Multi Station Config settings CONFIGURING amp USING THE SOFTWARE 50 Fast Track 7 2 3000 USER GUIDE 4 10 Connect When you select Connect from the Menu Bar a standard window Connect to Site dialog box opens up allowing you to connect to a Fast Track 24 2 Timer To connect to a Fast Track 2 2 Timer choose a site from the menu list and click on Connect Once you re connected click OK to Een dismiss the window The Connect selection in the Menu Bar becomes inactive and the Disconnect selection becomes active Connect to Site Ethernet Test The site data will be displayed atter you have connected with the Fast Track 2 2 Timer The display will show the Fast Track 24 2 Timer s serial number version number and it the RS Port and the Warranty is enabled or disabled with the expiration date Connect to Site 4 11 Disconnect When you select Disconnect from the Menu Bar you are disconnecting from the session with your Fast Track 2 2 Timer The Disconnect in the Menu Bar becomes inactive and the Connect in the Menu Bar becomes active 4 12 Remote Control The Software application lets you manage your Fast Track 2 2 Timer s from your
26. when their corresponding stations are active or occupied The pattern of the L1 L8 indicator lights on the Console lets you see at a glance where the cars are in your drive thru lanes They also help you make sure that the Timer and its sensors are working together properly Below is an example of what the LED Status Lights might indicate in a store with two drive thru lanes A and B and four monitored stations in each lane CONFIGURING amp USING THE SOFTWARE 20 Fast Track 7 2 3000 USER GUIDE Fast Track Drive Thru Timer 0000 0000 ASIDE mmm GF BSIDE Menu Board L1 Menu Board L5 Greet 12 Greet L6 Cashier L3 Cashier L7 Pick Up L4 Pick Up L8 gt L L L7 L8 EXIT Wini Wina Cashier Pick Up Service Window B SIDE Service Window Cashier A SIDE Pick Up Service Window Service Window Typical Two Lane Drive Thru CONFIGURING amp USING THE SOFTWARE 21 Fast Track 7 4 3000 USER GUIDE 2 Remote Control Keypad The Keypad used in Remote Control is your entry to the Timer s many features and options allowing you to access the Timer s numerous screens and customize its reports and features Your mouse is used to activate each key by point and click The keys and their basic functions are described below wa MAIN MENU Returns to the previous screen Repeatedly clicking this key again returns to the Activit
27. you can toggle between the Menu screen and the Activity screen Also use the Main Menu button to return to the screen displayed immediately before the current screen AJB A B Click to switch the screen view between A SIDE and B SIDE data VIEW PERIODS Click X to view the Dayparts setting and the shifts setting VIEW TARGET Click UMES to view target settings and compare actual performance to target After using the Remote Control keypad to access the Timer s many other features and options you can return to the Activity screen and resume automatic operation CONFIGURING amp USING THE SOFTWARE 57 3000 USER GUIDE Fast Track 7 2 4 12 3 View Configuration Screens NOTE Unit Parameters is a simpler way to view and or configure the timer s parameters From ACTIVITY Screen See Section 4 12 2 Activity Screen MAIN MENU 1 Click to open Menu screen 2 Click to move field to DRIVE THRU CONFIG 3 Click 2 to view the Main and Alternate Configurations NOTE Not all Timers use the Alternate Configuration feature By default Alternate Configuration is not configured for use You will be able to view the Alternate Configuration but you must contact a technician or Phase Research customer service specialist to use it t 4 Click or to scroll through the Contiguration screens CONFIGURING amp USING THE SOFTWARE 58 Fast Track 7 2 NOTE The Alternate Configura
28. 168 168 168 Total Cars 258 299 256 258 Total Cars 241 240 240 240 Total Cars 499 499 498 498 04 22 05 AVG AVG AVG AVG AVG AVG Time 0 22 Dd Us 36 2 06 Time Ur 765 0 38 25 bs Time OXOI 1209 2125 Time 0 29 1 Ug c Zid Time 0 45 0201 59 00 Time 0 01 455 2 29 Fast Track 7 2 129 Fast Track 2 2 3000 USER GUIDE Target Report The Target Report is used to compare the percentage of events meeting your performance goals during different periods of time This report includes one column for each performance grade This report includes a set of data for each drive thru station The rows within the group show performance for different periods so that you may compare performance for the periods Copyright O 2005 Phase Research Fast Track 2 2 Drive Thru Timer Archive Report for Fast Track Burger 04 22 05 STORE Fast Track Burger NUMBER 111878 MANAGER John PHONE 714 850 1320 MODEM 714 850 1502 CITY Santa Ana MENU Tot A Tot B Tot C Tot D Tot F Apr 22 48 22 10 16 4 Apr 21 43 28 11 10 8 Apr 20 44 21 18 7 10 19 39 19 12 18 22 Apr 18 Bo 19 10 16 20 Apr 17 do 16 9 19 23 Apr 16 29 10 11 26 22 GREET Tot A Tot B Tot C Tot D Tot F Apr 22 88 L2 0 0 0 Apr 21 79 19 3 0 0 Apr 20 71 21 8 0 0 Apr 19 69 19 12 0 0 Apr 18 Ja 24 20 16 5 Apr 17 2 36 L9 a B Apr 16 29 30 21 8 12 PICKUP Tot A Tot Bs Tot C Tot De Tot F Apr 22 41 Ly
29. 17 16 4 Apr 21 43 23 16 10 8 Apr 20 26 20 12 10 Apr 19 30 L9 11 28 ds T9 22 22 30 L6 20 Apr 17 20 16 19 22 23 Apr 16 22 11 15 28 24 TOTAL Tot A Tot B Tot Cs Tot D Tot F Apr 22 47 17 1 4 Apr 21 43 26 T 13 8 Apr 20 32 18 20 20 10 Apr 19 23 215 21 23 18 Apr 18 82 22 20 16 20 Apr 17 9 16 20 92 S Apr 16 0 LI 25 28 36 APPENDIX 130 3000 USER GUIDE Car Report Fast Track 2 2 The Car Report is used to time stamp in seconds the arrival and departure time or each car as it goes through the drive thru lane The restrictions of the timer is that it must be configured as a one window or two window store with no pre loops no more than one multi station event or no more than one menu board Copyright 2005 Phase Research Fast Track 2 42 Drive Thru Timer Car Report for Test Ethernet STORE NUMBER MANAGER John PHONE 14 350 1320 IP 06 06 06 06 06 06 06 06 06 06 06 0G 06 06 06 06 06 06 06 06 06 06 06 06 06 06 06 Fast Track Burger 111979 BO ab Oe gal DO CITI ARRIVAL 00 00 01 0243 02 O34 04 04 04 Jos 06 06 093 09 TO 1 03 1l 11 121 12 1 33 1 34 L4 16 17 17 Santa Ana STATION NUMBER 08AM 25AM 59AM 14AM 39AM 16AM 46AM 21AM 37AM 53AM 44AM 13AM 54AM 29AM 44AM 09AM 4 6AM 1 6AM 51AM 07AM 23AM 14AM 43AM 24AM 59AM 14AM 39AM APPEND
30. 3000 SERIES USERS GUIDE Fast Track KEIER L1 L2 L3 L4 L5 L 17 L MADE NUSA h Santa Ana CA www fasttracktimer com PC VERSION 2 25H R 5 10 FT VERSION 3 04 PHASE RESEARCH 3500 W Moore Avenue Suite M Santa Ana California 92704 6818 P 714 850 1320 F 714 850 1502 fasttrack phaseresearch com www fasttracktimer com 3000 SERIES USER GUIDE License and Warranty The software which accompanies this license the Sottware is the property of Phase Research or its licensors and is protected by copyright law While Phase Research continues to own the Software you will have certain rights to the use of this Software after your acceptance of the license 1 You May i Install the software on multiple computers ii Install and use the Software for connecting to Fast Track 2 2 Timers at multiple store sites provided that a separate License has been purchased for each store site 2 You May Not i Sublicense rent or lease any portion of the Software ii Reverse engineer de compile disassemble modify translate make any attempt to discover the source code of the Software or create derivative works from the Software Phase Research 3500 W Moore Ave Suite M Santa Ana California 92704 Phone 714 850 1320 Fax 714 850 1502 fasttrack phaseresearch com http www tasttracktimer com Copyright 2010 All Rights Reserved Limited Warranty Disclaimer and Limit of Liab
31. A M G C P T T rR Img As Aw Uu IMPORTANT YOUR SCREENS MAY VARY SOMEWHAT DEPENDING ON YOUR PARTICULAR CONFIGURATION automatically displayed after a period of keyboard inactivity You may have passed through more than one screen to reach a particular Fast Track 24 2 3000 Series Timer screen Each time you click MAIN gt the Timer moves one step back in this screen sequence finally arriving at the Activity screen The Activity screen contains the following summary of your drive thru operation It is updated in real time as cars move through your facility Time day and date The current dayparts DYPT The current shift SHFT gt The drive thru lane being viewed A SIDE or B SIDE CONFIGURING amp USING THE SOFTWARE 56 Fast Track 2 2 An event list with current car times and average car times 3000 USER GUIDE The time period for averages and totals Number of cars now in the selected drive thru lane CARS IN LANE gt Total number of cars passing through the selected lane during the time period gt Total number of Pullouts from the selected lane during the time period Use the Remote Control keypad to access other data screens and the Menu The function of the individual keys depends on the particular screen displayed and the configuration options selected at the time MAIN MENU Click to access the Menu screen from here
32. A unique code that allows Access Code access to the Fast Track 242 Timer Access Code Warning An error message will occur if the Access Code does not match any I of the 5 access codes in the Fast Track 24 2 Timer Display Times in Seconds Displays Times in Seconds Select this box to Display Times in Seconds display your Reports in seconds Ma Report Headers No Report Header Select this box for no header No Report header in your report store store number phone CONFIGURING amp USING THE SOFTWARE 30 3000 USER GUIDE UseCommas Use Commas Add Record Number Add Record Number Auto Folling Auto Polling Add Event Numbers Add Event Numbers Enterprise Update Auto Update Report All Events Car Report AII Events MD ALL EVENT ARCHIVE TARGET f FEHIdB P NEM EM NEM EMO Report Options CONFIGURING amp USING THE SOFTWARE Fast Track 72 2 numbers etc Use Commas Select this box to set up a delimited report to 1mport into a database or spreadsheet program that supports ASCII files Add Record Number Select this box to add record numbers to the left column of the data reports These numbers will be in ascending order Auto Polling Select the check box to include the Fast Track 242 Timer for multi site downloads and Automatic Command Line See Section 4 13 Download and Section 4 17 A
33. AAA lt lt lt 3 Click to move field to the field 4 Click or 4 to select the desired vehicle detection point MENU GREET WIN 1 WIN 2 LINE 5 Click to move the field to DAY EE a 6 Click to move the field to immediately to the right of DAY CONFIGURING amp USING THE SOFTWARE 104 3000 USER GUIDE Fast Track 7 2 t 7 Click or to select the desired day 8 Click 2 to move the field to immediately to the right of DAYPARTS 9 Click J or to select the desired dayparts 10 to move the field to 1 1 Click 2 to move the field to immediately to the right of BEEP ON ARRIVAL t 12 Click or to toggle the BEEP ON ARRIVAL option to YES or 13 Click to select the grade A B C etc for which you wish to set or change the target time If you do not want targeting for a particular grade set the grade s target time to NOTE The target time for B must be equal to or greater than that for A the target time for C must be equal to or greater than that for B and the same applies through the entire sequence of letter grades The Timer adjusts automatically to ensure this Pass Fail grading may be used rather than letter grading Set all letter grades except F to the same time the maximum time allotted to the event MENU etc to achieve a passing grade For example if you want to make 10 seconds the Pass time set A
34. AL 2 19 11 08 06 Daypart 2 Shift 1 01 41 24PM A 1 MENU 00 30 A 20 11 08 06 01 41 33PM RS232 Connect 21 11 08 06 Daypart 2 Shift 1 01 42 10PM A 4 PICK UP 00 32 A 22 11 08 06 Daypart 2 Shift 1 01 42 10PM A 11 TOTAL OLS ie A 23 11 08 06 01 42 10PM A 75 TOTAL 1 24 11 08 06 Daypart 2 Shift 1 01 42 35PM A 3 CASHIER 00 40 A 25 11 08 06 01 43 24PM RS232 Disc TM 26 11 08 06 Daypart 2 Shift 1 01 43 26PM A 3 CASHIER 00 45 B 27 11 08 06 Daypart 2 Shift 1 0I 43 31PM A 2 GREET 00 02 28 11 08 06 Daypart 2 Shift 1 01 43 44PM 1 MENU 00 15 A 29 11 08 06 Daypart 2 Shift 1 01 44 00PM A 2 GREET 00 02 A 30 11 08 06 Daypart 2 Shift 1 01 44 09PM A 4 PICK UP 00 21 A 31 11 08 06 Dayoart 2 Shift 1 01 44 09PM A 411 TOTAL 00 40 A 92 11 08 06 01 44 09PM A 75 TOTAL 2 APPENDIX I 128 3000 USER GUIDE Period Report The Period Report is used to compare car counts and average event times for different periods Copyright 2005 Phase Research Fast Track 2 2 Drive Thru Timer Archive Report for Fast Track Burger STORE Fast Track Burger NUMBER 111878 MANAGER John PHONE 714 850 1320 MODEM 714 850 1502 CILY Daypart 1 MENU GREET PICKUP TOTAL Daypart 2 MENU GREET PICKUP TOTAL Daypart 3 MENU GREET PICKUP TOTAL l MENU GREET PICKUP TOTAL Z MENU PICKUP TOTAL Daily MENU GREET PICKUP TOTAL APPENDIX Total Cars 158 159 156 156 Total Cars 174 gt L75 Total Cars 168
35. AL REPORTS Screen See Section 4 12 10 Manual Reports 1 Click to move field to MONTHLY ENTER SELECT 2 Click You now the Monthly Reports screen 3 Click to move the field to the desired month s 4 Click 2 to select to deselect a specific month you may select or more X appears to the right of each row selected for reporting NOTE Ifyou select MONTHLY instead of a specific month or months any individual months you may have also selected will be deselected automatically gt I T m Lc lt B BSH N M Oomi m lt 070 2 2 L BJ 2 p S v m om I Z0 J 4 D V m ENTER SELECT 5 Click when selection is complete You are now in the Report Format selection screen CONFIGURING amp USING THE SOFTWARE 75 Fast Track 7 2 3000 USER GUIDE The Report Format Selection screen lets you pick the starting and ending dates of a time range for which Monthly Reports will be produced 6 Click 4174 tJ or 4 Or to move to the FROM TO fields to the month date and or year field s requiring adjustment t 7 Click or to adjust the month date and or year The Timer knows the date range associated with your data and prote
36. Archive Target and Period may be created for Daily Weekly Monthly Year to Date YTD and All time periods There are a total of 17 types of reports you can create The Software saves these reports as an American Standard Code for Information Interchange ASCII type file into the file folder of the configured Site stored on your PC The files can be viewed or edited using third party word processing spreadsheet or data base software that supports ASCII Time Period Current Date Report Type Software file names inside DA021119 A R identifying the time Time Period Date Type of Reports period of report Daily DA YYMMDD Event ER followed by numeric Weekly WK Period P_R characters Monthly MO Archive A_R identitying the date Rolling RLG Target T_R the report was Year to Date YTD created for The file All ALL extension identities Files the type of report Fast Track PC Software Im Config Site Unit Parameters Connect Open Save Chrl 5 Save ML When you click on File from the Menu Bar a pull down list is PrinE Preview Print Setup displayed and several selections are available to choose from Open Save Save As Print Print Preview Print Setup and Exit Exil File Pull Down CONFIGURING amp USING THE SOFTWARE 33 3000 USER GUIDE 4 5 Open When you select Open from the Menu Bar a standard window Open dialog box opens up allowing you to open a report from your list of previo
37. Assign Access Codes NOTE Unit Parameters is a simpler way to view and or configure the timer s parameters The Access Codes screen lets you secure your system from unauthorized use From STORE PARAMETERS Screen See Section 4 12 11 Parameters Programming ENTER l Click JJ You are now in the Set Access Codes screen Un C 0 co oO G L 0 RT D B E S gt Z 2 NOTE You may assign up to four Access Codes identified as A B C and D on the Set Access Codes screen An unused Access Code is displayed as UNUSED A used Access Code is displayed as SET When no access code has been set the default access code is 000000 Once any of the access codes has been set however the default access code 000000 no longer allows access You may also program a global password to allow full access but care must be taken before this is done CONFIGURING amp USING THE SOFTWARE 9 HL 3000 USER GUIDE Fast Track Z 2 Click to select the unused Access Code you wish to set ENTER 3 Click J You are now in the Password Entry screen 08 24 AM THU J U SET STORE CODE ENTER 6 DIGIT CODE MAIN 4 Click the numbered pink keys 0 9 to enter the new six digit Access Code You are now returned to the previous screen SET ACCESS CODES SELECT 5 Click CONFIGURING amp USING THE SOFTWARE 92 Fast Track 7 2 3000 USER GUIDE IMPORTANT IF THE SELECTED ACCESS
38. CL Add Event Number Select this box to add event numbers to the left column of the event reports These numbers will be in ascending order Enterprise Update This site 15 to be included with the Enterprise function Car Report Events This site will only report events by car when de selected and ALL events when selected Selecting report options The Site Report Option dialog boxes lets you select the type of reports to be created using the downloaded data from the Fast Track 242 Timer you have selected Select the type of preformatted reports to be automatically created from the downloaded data See APPENDIX I for the examples of preformatted reports 31 3000 USER GUIDE Fast Track 7 2 Rolling Select this field to create an POLLING ma event report for a specified time period w The time period is in days only 1 to 99 Rolling days Select to disable Auto Create Select this box to Auto Create automatically create the selected reports Auto Create when the data is finished downloading Cancel Amy OK Cancel and Apply OK Updates the Cancel Closes the Site Apply Updates the configuration and closes Configuration dialog box configuration without closing the Site Configuration without updating the the Site Configuration dialog dialog box configuration box CONFIGURING amp USING THE SOFTWARE 32 Fast Track 2 2 3000 USER GUIDE 4 5 File The type of reports Event
39. DAYPART 1 8 amp Daily Create ODR DB Viewer calendar below to change the date Check this box to create the report without the header being used in your report Select this box to set up a delimited report to import into a database or spreadsheet program that supports ASCII files Only available for Car and Event reports Enables the Add Record Number to the event files Enables the Add Event Number to the car and event tiles When RLG is selected as the event report you can select the specitied time period in this window A new RLG file will write over an existing RLG file Click to select the on demand report you want to print See APPENDIX Creates the On Demand Report ODR you have selected If Download is checked the program will connect to the selected timer Edit your data by removing unwanted records that create problems in your report i e loops that gave false indications due to resets bad inputs etc CONFIGURING amp USING THE SOFTWARE 120 3000 USER GUIDE 4 17 ACL The Automatic Command Line ACL feature allows for downloading and Fast Track 7 2 ACL Edit uploading to one or more timers Sites through the Software by creating a batch file that can be used with third party programs such as MS Windows Scheduler Important You must configure each site individually under Site Configuration using the Report Options See section 4 4 4 Site to use with Raw Data DL New
40. DE INTRODUCTION 1 Fast Track 7 2 TABLE of CONTENTS 3000 USER GUIDE CTO TIT OUI 5 EE a 5 1 2 Elements of a 3000 Series Timer wisis sssrinin iiaa aoi a 6 oa E E E E E O E E E E E 9 1 4 Using the Fast Track 2 2 10 DDC DY SICMIINCQUINCINEIUS 11 L O Usne iS Manual MET 12 I TION Z OPT RATIO N E 13 L CII E EE E EEE E EE EE EEE E EE E EE E E EE 13 2232 EGGS OF OPTATO enana e aa aA aa 13 MAE Y E E E E NS 16 SL L ON eC eee eC E E E E E E E eee EE eee 16 XN O 17 2 5 1 Set Remote Addressing EE 19 OLED SIG T E E EN 20 POE WD TER Dg aD 22 SECTION 3 INSTALLING IHE SOFT WARE quoe 24 3 1 USB Drive 24 SECTION 4 CONFIGURING amp USING THE SOFTWARE nnne 23 ES SCO 25 EE TIED 25 26 LRL Er EU TUTO 24 Ga Eo T 27 EET IN CLOW UE 28 a SCONO EA E 29 IEE E AN ENE E E ATA EOE E A EAEE 29 T 7 Q 33 TEE EAE E E E A E EE E AE EE 34 SAVE AEEA E EEEE E E E
41. E E EE 34 5050 AAE AE E E E E E E E T 35 T Mu a A E E cee AA E O A E OA 35 PD 07437 a esau EE EE 36 36 AO TOTIS 36 36 NERONE RE TEE 37 E ahs ENS 37 E E E A A E E OA eee 5I LEID 20 7 rate gs prs ts E NE E E E E E E OEE ENNA 5I deda TOE TO a E 5I ROMO CONTO 4 EEN E EO O T OEN E MEE 54 INTRODUCTION 2 Fast Track 7 2 3000 USER GUIDE LEID Mu DI 56 View Con uration 58 aN DPE UI Ao EE 60 NET IAEA 61 CII E 62 E 64 LEM LOO 65 4al Z M IAN ERROR 66 4A D0 WANG s c 67 4 12 10 1 Daily Weekly and Monthly nnne eene nnns 68 Fala DAY REPOT a 69 Week REPOT CNRC RC n LU DAN IUE NI IE UAE oor t m 75 4 12 10 5 Hourly and Custom 78 4 124060 Dayparis and REPOT EE S 80 AeA DOT MN IE UEM DE ME 50 E ET 83 412410 9 Y
42. E SOFTWARE 62 3000 USER GUIDE REMOVE CAR FROM LANE RESET LOOP PRINT HEADER MANUAL REPORTS SET PARAMETERS DIAGNOSTICS RESET MEMORY VV ON VV WV CONFIGURING amp USING THE SOFTWARE Fast Track 2 2 The available menu option lines as listed below are described in more detail in the sections noted Section 4 12 7 Section 4 12 8 Section 4 12 9 Section 4 12 10 Section 4 12 11 Section 4 12 12 Section 4 12 13 63 Fast Track 2 2 3000 USER GUIDE 4 12 7 Remove Car THIS FEATURE REQUIRES AN ACCESS CODE FOR ENTRY The Remove Car screen lets you manually synchronize the Fast Track 2 2 3000 Series Timer You will rarely need this option however as the Timer normally synchronizes itself Start from MENU Screen See Section 4 12 6 Menu The field is on Remove Car From ENTER SELECT 1 Click J You are prompted to enter an Access Code 2 Enter your six digit Access Code You are now in the Remove Car screen CARS 0 3 Click Ce or V or 2 or J to move to the station you want to adjust ENTER SELECT 4 Click gus A The car count is now decreased by one to the right of the sign CONFIGURING amp USING THE SOFTWARE 64 Fast Track 2 2 3000 USER GUIDE 4 12 8 Reset Loop THIS FEATURE REQUIRES AN ACCESS CODE FOR ENTRY This screen lets you manually reset an internal Fast Track 24 2 3000 Series Timer Loop Detector that remained ON This
43. ING THE SOFTWARE 113 Fast Track 7 2 3000 USER GUIDE 4 12 12 Diagnostics THIS FEATURE REQUIRES AN ACCESS CODE FOR ENTRY The Diagnostic screen is a monitoring feature that lets you view the number of operating exceptions FT Fast Track Events and Pullouts for a particular day of operation Start trom MENU Screen See Section 4 12 6 Menu on page 68 1 Click to move field to DIAGNOSTICS ENTER SELECT 2 Click You are now prompted to enter your Access Code 3 Click the numbered pink keys 0 9 to enter your six digit Access Code You are now in the Diagnostic screen and the field is on the month in the date field NOTE Selecting VIEW will allow you to view three Diagnostic screens all showing details about the FT EVENTS and PULLOUTS as shown on screens below CONFIGURING amp USING THE SOFTWARE 114 Fast Track 2 2 Selecting VIEW will allow you to view the same three Diagnostic tools on the display screen by using the following steps 3000 USER GUIDE 6 Click after selecting VIEW The number of FT EVENTS and PULLOUTS for the date selected will appear on the main Diagnostic screen 7 Click to move field to FT EVENTS or PULLOUTS 8 Click to display another Diagnostic screen with more details about either selection FT EVENTS or PULLOUTS NOTE If you wish to view the other operating exception FT EVENTS or PULLOUTS return to the main Diagnostic screen and repeat steps 7 and
44. IX I 06 06 06 06 06 06 06 06 061 06 06 06 06 UG 06 06 0G 06 06 06 06 06 06 got 06 06 06 DEPARTURE gt 53AM 01 36AM 56AM pos 04 04 DOS ss LEE 07 35AM 103 2 6AM Is LL I2 es gt 59AM 153 14 16 16 36AM 56AM 35AM 00 02 02 08 10 1 17 1j 18 05AM 35AM 15AM 12 29 41AM 10AM 26AM 06AM 05AM 45AM 13AM 42AM 11AM 40AM O5AM 5 6AM CAR I NO R3 BO B IMD ER ee s Oy RAUDNE O SIDE gs gs gg gg ggg ggg gt gt gt gt gt 11 08 06 2 GREET eJ CO CO NO lt lt OT TOT 1 MENU CASHIER PICK UF 10 17 Ll 20 12 LS 22 30 10 1 Lil 26 L2 15 30 10 17 e 4 32 45 40 8 L2 Lg 10 13 15 Al 12 7 L9 12 20 8 14 10 10 21 o1 23 40 32 45 8 L2 10 10 13 15 2 12 7 19 12 20 8 14 10 LO zl p 2 9 40 32 45 8 12 10 LO Lo 15 11 TOTAL 37 42 g6 o9 9d ol 52 48 86 142 1 52 37 42 96 o9 27 Od oe 48 86 142 152 3 42 131 Fast Track 2 2 3000 USER GUIDE On Demand Reports The On Demand Reports or ODR creates Dayparts or Daily reports just o 4p 06 08 08 li
45. Open Save Close Raw Data DL Parameters UL UL Set Time UL Select All Direct Test Function t Raw Data DL t Parameters UL t FTlmage UL SetTime UL Site Select All CC Upload File ACL File Name SS ACL Create a new ACL batch file Opens a saved ACL batch file Saves a new or edited ACL batch file Closes this function Downloads data from timer to create reports Uploads unit parameters to timer from a saved unit parameters file spd Use browse to select the file Uploads a new image to timer Update the firmware to the latest version released from Phase Research Sets the clock on the timer from the PC s clock This will keep the timer and PC s time in sync Selects all of the timers in the sites window Clicking on a particular site will select or deselect the site To create an ACL batch file select a function Raw Data DL Parameters UL FTlmage UL or Set Time UL select the site or sites to use the function with then save the file using the name you choose CONFIGURING amp USING THE SOFTWARE 121 Fast Track 7 22 3000 USER GUIDE You should now be able to use the batch file with any third party program you wish 4 18 Enterprise Enterprise is used to build one or more files with different database formats consisting of data from multiple sites that you selected when you configured your site information 4 4 4 Site To include the site s you want
46. PRESENCE SIGNAL is sent to the Main Console The Main Console interprets the 3 4 time as WAIT time When the vehicle departs from the cashier s window deactivating the Cashier Loop the VEHICLE PRESENCE SIGNAL discontinues The Main Console interprets the 4 5 time as the Cashier time When the vehicle arrives at the Pick Up Loop a VEHICLE PRESENCE SIGNAL is sent to the Main Console The Main Console interprets the 5 6 time as WAIT time When the vehicle departs from the pick up window deactivating the Pick Up Loop the VEHICLE PRESENCE SIGNAL discontinues The Main Console interprets the 6 7 time as Pick Up time Additionally the Main Console interprets the 1 7 time as this customer s total Line Time CONFIGURING amp USING THE SOFTWARE 14 3000 USER GUIDE Elapsed Time Menu Board loop Arrival Greet Menu NOTE Total Line Time includes the wait time between 3 4 and 5 6 Microphone EVENTI gt EVENT2 gt EVENT3 EVENT4 EVENIS EVENT6 EVENI7 Departure 3 3 Fast Track 7 2 Cashier loop Cashier Wait Total Line Time Arrival of vehicle at Menu Board Loop Employee keys microphone to greet customer Vehicle departs from Menu Board Loop Vehicle arrives at Cashier Loop Vehicle departs from Cashier Loop Vehicle arrives at Pick Up Loop Vehicle departs from Pick Up Loop CONFIGURING amp USING THE SOFTWARE Pick Up loop Departure P
47. Presence Vehicle Presence Signal Signal 6 A simple Fast Track 242 3000 Series Timer for a single lane two window drive thru CONFIGURING amp USING THE SOFTWARE 13 3000 USER GUIDE Fast Track 7 2 NOTE Though this example depicts a typical simple system the Fast Track 2 2 can be configured for virtually any other drive thru restaurant setup The Main Console s interface with the customer furnished Intercom and Vehicle Detector allows the Timer to detect a vehicle that has been greeted via Intercom upon arrival at the Menu Board Window Loops allow the Timer to detect the car s arrival at and departure from the cashier and service window and or other detection points For simplicity the following sequence of events assumes that there are Loops at the Cashier Window and Pick Up Window l A vehicle arrives at the Menu Board where the Loop detects its presence A VEHICLE PRESENCE SIGNAL is sent by the Vehicle Detector to the Main Console which starts the timing sequence An employee keys the Intercom microphone to greet the customer The employee s voice generates a GREET CANCEL signal that is sent to the Main Console which records the 1 2 time as the GREET time When the vehicle departs from the Menu Board deactivating the Menu Board Loop the VEHICLE PRESENCE SIGNAL discontinues The Main Console interprets the 1 3 time as the MENU time When the vehicle arrives at the Cashier Loop a VEHICLE
48. Series Timer gt One or more of the following types of interface for communication RS 232 cable Network Interface Card INTRODUCTION 11 Fast Track 7 22 3000 USER GUIDE 1 6 Using this Manual This manual will familiarize you with all of the Timer s functions and instruct you how to customize its behavior to meet your special or changing requirements Simply look in the Table of Contents or Index for the section describing the feature The manual also gives you step by step instructions on how to perform routine operations such as resetting sensors producing reports on demand customizing automatic operation and adjusting to changes in requirements You will find the following symbols and characters used throughout this manual Italics Represents a particular key stroke on the keyboard ltalics Used as commands to left click your mouse on Warning Alert you to possible operational problems or loss of information NOTE Lets user know that additional information may be obtained elsewhere See Hyper linked references to another section within this guide or to the Internet ARROWS Use the mouse pointer to click on the appropriately to move from field to field within the screen The field you are currently in is indicated by the inverted text on the screen BRACKETS Example MANUAL REPORTS Use ARROW KEYS to move to the menu option line specified in the brackets ENTER Angle brackets around a key means to clic
49. THE SOFTWARE 83 Fast Track 7 2 The Report Format Selection screen lets you pick the starting and ending dates of a time range for which Dayparts Report will be produced 3000 USER GUIDE 6 Click 4 tJ or 4 Or to move to the FROM or fields to the month date and or year field s requiring adjustment 7 Click or to adjust the month date and or year The Timer knows the date range associated with your data and protects you from requesting reports outside this range 8 Click Or to move the field to VIEW to send the report to the display Selecting the VIEW option below the REPORT BY AVERAGE field will produce a single report that averages all the selected data For example selecting REPORT BY AVERAGE for a Daily Report for which you have selected three particular days will produce a single report combining and averaging the data for the three daily time periods The REPORT BY PERIOD VIEW selection will produce individual report sections for each period The Header for each report section indicates which dates are included in the section CONFIGURING amp USING THE SOFTWARE 84 Fast Track 2 2 3000 USER GUIDE SELECT 9 Click to produce the selected screen report The Timer will display SEARCHING and or PROCESSING for up to several seconds before the report is displayed VIEW TARGET 10 Click when viewing a screen report to display the corresponding grading report
50. This screen shows counts and percentages of cars that meet the criteria for each letter grade IF you then need a printed copy of the grading report click Print LCD gt 11 Click to scroll through reports that has too many lines to fit on the screen t 12 Click to cycle through individual period reports when viewing reports for more that one period CONFIGURING amp USING THE SOFTWARE 85 Fast Track 2 2 3000 USER GUIDE 4 12 10 9 Year to Date Reports From MANUAL REPORTS Screen See Section 4 12 10 Manual Reports 1 Click to move field to YTD ENTER 2 Click J You are now in the Year to Date screen 3 Click to move the field to the desired time period 4 Click 2 or 2 to select or to deselect a specific time period you may select one or more periods for either year or for both years An X appears to the right of each row selected for reporting The Timer knows the date range associated with your data and protects you from requesting reports outside this range CONFIGURING amp USING THE SOFTWARE 96 HL 3000 USER GUIDE Fast Track Z 5 Click J to move the field to VIEW to send the report to the display Selecting the VIEW option below the REPORT BY AVERAGE field will produce a single report that averages all the selected data For example selecting REPORT BY AVERAGE for a Daily Report for which you have selected three particular days will produce a single report combining an
51. Y gt 3 Click to move field immediately to the right of DAY if you want to change the day t 4 Click or J to move the day forward or backward 5 Click to move to an existing shift you would like to modify You may use up to four shifts per day CONFIGURING amp USING THE SOFTWARE 101 amp 3000 USER GUIDE Fast Track Be 4 to move field to the or fields to change the START or sr STOP irnes 7 Click or 4 to change the time in 15 minute increments The Timer adjusts automatically to prevent time gaps or overlaps NOTE The ending time of each shift coincides with the starting time of the next shift for the same day though you may use different shifts for each day of the week Shift 1 always starts at the opening time for the day and the last programmed shift always ends at the closing time for the day 8 Click to add a new shift by moving the field immediately to the right of the first unused shift number for which START and STOP times have not yet been entered AA 9 Click or 4 to add the shift The START and STOP times are now entered 10 Click or or to delete shifts by moving the field to the field of the first shift in order from top 1 to bottom 4 you wish to remove CLEAR 1 1 Click to delete the shift Any shifts that follow will automatically be removed as well And the store s closing time will automatically be ente
52. adds database event records that include date and time of day information for reporting and comparison These include gt Event records when your communications system is used to greet cars gt Status records for events like application of power or entry of a security password gt Exception records for unusual conditions NOTE The Timer s memory management should meet your needs When its memory is full it deletes the oldest data as required to free space and then continues recording new data If you have a legitimate reason for discarding all your historical data select RESET MEMORY displays the Clear Memory screen You will use only a few of the Timer s many features on a daily basis A numeric password or Access Code to protect your configuration from accidental changes is required to use some of these features This manual will show you how to use these powertul tools INTRODUCTION 10 3000 USER GUIDE Fast Track 7 2 1 5 PC System Requirements gt The Fast Track PC Download and Remote Control Software application A Personal Computer Windows 2000 or note if you are using Windows 7 or Vista please see document Installing Fast Track Software on Windows 7 and Vista 1 33Mhz Pentium or greater Microsoft NET Framework version 2 0 or higher 32 Mb of RAM At least 65Mb of free hard disk space additional space is required for data download USB port gt One more Fast Track 2 2 3000
53. and selected to timer Save to Disk Saves the timers parameters as an spd file Store Hours This will allow you to set your store hours for opening and closing for each day of the week Site Parameters The Fast Track 24 2 Timer only uses these Drivethu Cig EventLabeling Mult Station Config times in fifteen minute increments and USes AM Printer Options Remote Display Access Codes Night Mar store Hours Day Parts Shifts Targets Headings and PM When setting the time for store hours the software will compensate for times such as 6 22 and will automatically set that value to 06 15 AM The program will always move back to the closest fifteen minute interval You can use either an A or a P to designate AM or PM or set the time for 24 hours An example would be 6 00p 18 00 will both give you 06 00PM If you set the time for 12 00 this will give you 12 00PM and 00 00 will give you 12 00AM An entry that you make in which the program cannot interpret will give you the File error message Bad Open Time Value or Bad Close Time Value To set up a store for a 24 hour day set the close time the same as the open time or type 24hours You can also select the first day of the week and the first month of the year for your timer Store Hours To close on a particular day type close in the open time for the day you wish to close on CONFIGURING
54. at that window paying for its order could cause it to exceed the allotted time the Timer allows it to reach the pick up window thereby causing the Timer to report drive off This can happen frequently in a two window store without a time measurement at the first window resulting in a large number of drive offs This problem can be magnitied during peak traffic periods when it is most important to keep accurate car counts In addition if a car that triggers a drive oft is still in the drive thru lane when the next car arrives at the menu board and starts a new line time the car that triggered the drive off will take over the time of the new car When the first car completes its cycle and leaves the pick INTRODUCTION 7 Fast Track 2 2 up window the total line time recorded for it will actually be less than its actual time since the line time recorded for it began when it was already partially through its cycle This can create a domino effect resulting in the recording of shorter than actual line times for all cars following the first car The Timer can correct this situation after the drive thru is completely free of cars by synchronizing itself In this case the last car in the drive thru lane before the pick up window is completely free of cars will have no line time associated with it and the remote display will be flashing the average time of all of the cars before it 3000 USER GUIDE The way to avoid this problem permanently is to
55. can also change the paper size and paper source Printer Status Ready Type Brother Where Comment Paper Orientation SIZE Letter io Portrait Landscape Source Automatically Select Network Cancel Print Setup 4 5 6 Exit When you select Exit from the Menu Bar the Software application closes WARNING Any manual report that was created and not saved will be lost The data is not lost so the manual report can be recreated without downloading from the Fast Track 24 2 Timer 4 6 Status Bar The Status Bar is displayed at the bottom of the Software application System status and hints about Menu Bar commands display on the left side while an indicator on the right shows it Caps Lock Num Lock or Scroll Lock is on 4 7 Contig See Section 4 4 1 for Direct Port Configuration or Section 4 4 2 for Network Configurations CONFIGURING amp USING THE SOFTWARE 36 3000 USER GUIDE 4 8 Site See Section 4 4 4 Site 4 9 Unit Parameters Fast Track 7 2 Unit Parameters is used to download the parameters from your Fast Track 24 2 Timer to your personal computer make necessary changes to the parameters and then upload them back to your Fast Track 2 2 Timer You may also save your parameter configuration or Unit Parameters Site Send Direct Test Headings l Cancel Store Hours Ethernet T est Dayparts Shifts Parameters Targe
56. communicate with the Fast Track 242 Timer OK Updates the configuration file and closes the Direct Port Configuration dialog box Cancel Closes Direct Port Configuration dialog box without updating the configuration file CONFIGURING amp USING THE SOFTWARE 27 Fast Track 7 22 3000 USER GUIDE 4 4 2 Network E3 The unit is configured with the following unless specified at time of order IP Address 192 168 97 96 Gateway 192 186 97 5 Mask 255 255 255 0 Click on Network to use Locate and Configure 94274000 Utility to configure all devices units Hit Search ta locate boards Configure to change settings contigured must be on the local network Search Configue Response from SM 8200832 addr Qn 30 cz dz 1E 3e When there are multiple units on the network identity the IP Address 192 168 242 Gateway 132 158 2 1 unit you need to change the unique MAC address The Mask 255 255 255 0 POSS Port 4660 serial number located on the E3 engine board will match RTD Port 4661 DTIS the last 6 characters of the MAC address Bio ee a UM addr 00 90 2 9 1 3 IP Address 192 168 2 42 Gateway 137 158 2 1 Mask 255 255 255 0 55 Port 4660 OFF E3 Locate amp Configure Utility A search is automatically done as soon as the Network is launched Clicking on the search button will manually s
57. ct Disconnect Remote Control Download Upload Scheduler Reports ACL Enterprise Help Fast Track PC SOFTWARE Ready NM CONFIGURING amp USING THE SOFTWARE 26 3000 USER GUIDE 4 4 Configurations Initial configuration of the Direct Port and Site is performed when the application is opened for the very first time Each configuration may be changed at any time while running the application To change direct port configuration click on Config from the Menu Bar and select DIRECT Direct Port To edit delete or add to the Site Configuration click on Site from the Menu Bar 4 4 1 Direct Port Configuration Direct Port Configuration Baud 1 15200 Cancel Direct Port Configuration Fast Track 7 2 i Fast Track PC Software File WEM Site Unit Parameters Modem Direct Port Network Network Disconnect Timer Config The Direct Port Configuration dialog box lets you select the COM port and baud rate for a direct connection between the PC and Fast Track 2 2 Timer using an RS 232 cable NOTE Refer to your PC s user manual for proper port and baud rate settings Port Select the communication port to be used for direct communication It is the serial communication port on the PC used by the RS 232 cable COM 1 16 Baud Select the communication speed used by the RS 232 cable connection 115200 Baud is the proper speed to
58. cts you from requesting reports outside this range 8 Click or to move the field to VIEW to send the report to the display Selecting the VIEW option below the REPORT BY AVERAGE field will produce a single report that averages all the selected data For example selecting REPORT BY AVERAGE for a Daily Report for which you have selected three particular days will produce a single report combining and averaging the data for the three daily time periods The REPORT BY PERIOD VIEW selection will produce individual report sections for each period The Header for each report section indicates which dates are included in the section CONFIGURING amp USING THE SOFTWARE 76 Fast Track 2 2 3000 USER GUIDE SELECT 9 Click to produce the selected screen report The Timer will display SEARCHING and or PROCESSING for up to several seconds before the report is displayed VIEW TARGET 10 Click when viewing a screen report to display the corresponding grading report This screen shows counts and percentages of cars that meet the criteria for each letter grade IF you then need a printed copy of the grading report click Print LCD gt 11 Click to scroll through reports that has too many lines to fit on the screen t 12 Click or to cycle through individual period reports when viewing reports for more that one period CONFIGURING amp USING THE SOFTWARE 77 Fast Track 2 2 3000 USER GUIDE 4 12 10 5 Ho
59. d PM default setting or 24 hour time Daylight Saving Time can be set ON default setting or OFF e Reporting period can be set for Monthly Reports 12 reports per year default setting or 4 Week Reports 13 reports per year gt Software to manage the Timers operation and data e Download Data Download data from a Fast Track 24 2 Timer to create report files on your PC Network Utility Manage your Ethernet connection Create a Download Schedule Create a schedule for an automatic daily download at a specified time e Upload Update firmware in your Fast Track 24 2 Timer Create batch programs e View Reports View the created reports on your e Print Reports Print your created reports to a network or local printer Remote Operation Manage your Fast Track 24 2 Timer from your INTRODUCTION Fast Track 7 2 3000 USER GUIDE 1 4 Using the Fast Track 24 2 Timer You can select group and analyze any of the data the Timer collects with the Timer providing both detail and summary reports showing how vehicles move through your drive thru When the Timer is installed it is programmed to automatically display data and produce reports based on your store s requirements You view its various types of data on many different display screens and the system allows you to modify its functions to fit your requirements As cars arrive and depart from your drive thru stations the Timer
60. d averaging the data for the three daily time periods The REPORT BY PERIOD VIEW selection will produce individual report sections for each period The Header for each report section indicates which dates are included in the section 6 Click to produce the selected screen report The Timer will display SEARCHING and or PROCESSING for up to several seconds before the report is displayed VIEW TARGET 7 Click t 37 when viewing a screen report to display the corresponding grading report This screen shows counts and percentages of cars that meet the criteria for each letter grade IF you then need a printed copy of the grading report click Print LCD gt 8 Click to scroll through reports that has too many lines to fit on the screen 9 Click 2 or to view grading reports for more than one event by cycling through individual grading reports CONFIGURING amp USING THE SOFTWARE 87 Fast Track 7 4 3000 USER GUIDE 4 12 10 10 Car by Car Reports This feature cannot be used with the Fast Track 3000 CONFIGURING amp USING THE SOFTWARE 88 Fast Track 2 2 3000 USER GUIDE 4 12 11 Parameters Programming NOTE Unit Parameters is a simpler way to view and or configure the timer s parameters THIS FEATURE REQUIRES AN ACCESS CODE FOR ENTRY The Set Parameters screen lets you customize your Timer to match changing store requirements Operating hours shift times or automatic reporting requirements
61. day To delete a shift highlight the first shift you want to remove and click the delete key All shifts that follow will automatically be removed To add a new shift move the cursor to first unused shift number Ethernet Test Unitparam dat and enter the time The ending time of each shift coincides with the starting time of the next shift for the same day though you may use different shifts for each day of the week Shift 1 always starts at the opening time for the day and the last programmed shift always ends at the closing time for the day Shifts CONFIGURING amp USING THE SOFTWARE 40 Fast Track 7 2 3000 USER GUIDE Targets This will allow you to create a system of target times audible indicators and letter grades for any or all programmed events Select the desired targets timed events from the events pull down list Select the day of the week and the desired daypart Select the grade A B etc for which you wish to set or change the target time If you do not want targeting for a particular event set the A grade target time to zero The target time for B must be equal or greater than that for A the target time for C must be Site Parameters equal to or greater than that for B and the DuC Lig Printer Options Remote Display Access Codes Night same applies through the entire sequence of Store Hours Day Parts Shifts Targets Headings
62. desired week s 4 Click 4 to select 4 to deselect a specific week you may select one or more weeks An X appears to the right of each row selected for reporting NOTE lf you select WEEKLY instead of a specific week or weeks any individual weeks you may have also selected will be deselected automatically NJ ts gt m A Ly c 0 gt gt gt ZU lt lt lt lt lt NV WN IHE N M M M M M A W lt m gt gt 2 J 0 v un m Z To 5 o zmo m rm gt So NOTE The days shown on the screen are the first days of the most current seven business weeks as programmed in Set Parameters for a specific Timer ENTER SELECT 5 Click when selection is complete You are now in the Report Format selection screen CONFIGURING amp USING THE SOFTWARE 72 Fast Track 7 22 3000 USER GUIDE The Report Format Selection screen lets you pick the starting and ending dates of a time range for which Weekly Reports will be produced 6 Click 4174 tJ or 4 Or to move to the FROM TO fields to the month date and or year field s requiring adjustment t 7 Click or to adjust the month date and or year The Timer knows the date range associated with your data and protects you from requesting re
63. e data will be displayed only during the hours the store is open When the store is closed only a colon is shown on the minutes seconds Remote Display seconds Remote Display is blank and percentage Remote Display shows the percent sign 96 and the number O IF IT IS NECESSARY TO CHANGE A REMOTE DISPLAY S ADDRESS USE THE FOLLOWING STEPS Unplug the five pin DIN connector from the top of the Remote Display and remove the display from its mounting Kurses Switch Volume Control 2 Remove the Remote Display from its mounting bracket DIN Connectors 3 On the top of the Remote Display is a DIP switch access cover push Remote Display the cover to gain access to the DIP switch Set the switches according to the address Switch Setting you desire 1 2 3 1 ON OFF OFF 4 Plug the 5 pin DIN connector back into the Remote o 2 OFF ON OFF Display and verity that it has the correct address 9 3 ON ON OFF 4 OFF OFF ON lt 5 ON OFF 5 If it is correct disconnect the DIN connector push the 6 OFF ON ON DIP switch cover back to its original position remount the Remote Display back onto the mounting brackets and E E e Z then reconnect the DIN connector 2 8 LB Am Switch Addressing CONFIGURING amp USING THE SOFTWARE 19 Fast Track 7 2 3000 USER GUIDE Remote Displays without a DIP switch Cover Unplug the five pin connector from the top of the Remote Display and remove the display from its mounting Rem
64. ear lo Date KEPOTIS 86 g I2 DO IU Car Dy Car EEEE 88 4 12 41 Parameters PFOSFUHIIVID cepere ri niena a ENAERE ENCAN 89 LAS AS DUO 9 ATE m OUT SORTIE TTE 94 LN Sh hea SOV FACOG ILO MEME 96 LE PER DOIG 98 LESEN ERES AIL E 101 EY PAN UNOSI RO SU CORNER DS 104 4 12 11 7 Set Printer Options es cae stussncssdousadusiussaossdmusacetiunsnasadausedutivesaasadousedwatvncnesadausedwicns 108 4 12 11 8 Set Remote Display 109 LE ALAN T O O 112 ANOS E oa EEE S AETA E EAE 114 da ALF RES NUI IM 116 GTS TI OW 77 aee E EE E E E E E E 118 OPE A TOG 119 L TIT EN E 119 PRAT 120 M UY0 121 122 125 AFFEN PP d 126 PTL TI TO I NE EEE EE 126 PATTY 12 7 22 77 E 126 129 ya R E 130 873 2 PH 131 INTRODUCTION 3 3000 USER GUIDE Fa
65. earch for any new units added to the network Once the e unit is found you can configure it by clicking on the IP Address Configure button If more than one unit found a list of MAC addresses is displayed to select a unit from Configure E3 IP Parameters Net Mask Gateway 55 Port Poti Porte ATID Ports 4551 Configure IP Parameters The configuration dialog box allows you to set up the IP address mask gateway and port settings for your unit Once you click OK the unit will reset so the new settings will take affect CONFIGURING amp USING THE SOFTWARE 28 Fast Track 744 3000 USER GUIDE 4 4 3 Disconnect Timer Disconnect Timer Eg The disconnect Timer feature allows you to create a timeout in hours or minutes with your session to the Fast Track timer automatically Cancel Disconnect Timer 4 4 4 Site The Site Contiguration dialog box lets you Site Configuration add edit and remove Fast Track 2 2 Site Name Timer sites from the Site list Each site can be configured for the type of connection Wind e cot and the type of reports to create from the P address downloaded data When a new site is EN Access Code added to the Site Name list a new file folder e DAL Dosis is created using that site name Example Brus ME The site Fast Track Burger will create a file bios folder C
66. elect REMOTE DISP OPTIONS ENTER SELECT 2 Click You are now in the Set Remote Display Options screen 3 Click LS L to move the field to the desired Remote s CONFIGURING amp USING THE SOFTWARE 109 Fast Track 72 2 NOTE If you do not know the number associated with a particular Remote Display remove and reconnect the five pin connector atop the Display Do not remove the connector by pulling on the gray cable remove it only by pulling on its black base The unit then goes through a power up sequence and displays the address of the Remote IMPORTANT While Remote Displays that show the time of the same event can have either the same or different addresses if you want two or more Remote Displays to show the time of different events each display must be set to a different address The address of the Remote is the third digit only of the first number that comes up after you power on the Remotes e g for example the address for 275 would be 5 the address for 005 would also be 5 It the Display s address is 001 it will show the time that Remote 1 is programmed to show as indicated on the Remote Display screen If a Remote s address is 002 it will show the time that Remote 2 is programmed to show etc 3000 USER GUIDE gt 4 Click to move the field immediately to the right of the individual Remote address number s i e 1 t 5 Click or to select the event that the Remote s will be monitoring Adj
67. ere Comment Frint to file Print range Copies AJ Pages fran f bor Number of capies C Selection mug Cancel Print 4 5 4 Print Preview Fast Track 7 2 When you select Print from the Menu Bar a standard window Print dialog box opens up allowing you to print the current open report to a local or network printer The Print dialog box allows you to select a printer and setup how many copies to print and what print range to use Under Page range specily the portion of the document you want to print It you click Pages you must also enter the page numbers or page ranges you want to include or both When you select Print Preview from the Menu Bar a preview screen is displayed showing the current open report to be printed You can view it One Page at a time or with larger reports Two Page at a time You navigate through your report one page at a time by clicking Next Page or Prev Page The status bar keeps track of what page you are currently on You can Zoom ln or Zoom Out on any page to view pertinent data CONFIGURING amp USING THE SOFTWARE 35 Fast Track 2 2 3000 USER GUIDE 4 5 5 Print Setup When you select Print Setup Print Setup males from the Menu Bar a standard window Print Name allowing you to configure printer to print your reports too You may change the paper orientation to portrait or landscape You
68. es has been set Code 000000 nat used however the default access code 000000 Cade p 000000 ae no longer allows access not use Note If any or all of the access codes has Global 00000 been changed you must change the access code in Site See Section 4 4 4 Site to match any access code A D with the new change Otherwise you will receive an invalid access code when you try to connect to the Fast Track 2 2 Timer File Mame Ethemet Test U nitpararn dat _ Access Codes CONFIGURING amp USING THE SOFTWARE 45 Fast Track 7 4 3000 USER GUIDE Night Mgr Night Manager allows you to set up a time period to track particular events over a period of time as well as identify problems and their causes which is particularly useful for absentee management to view or Drive thru Chg Event Labeling Contig DT un Store Hours Day Parts Shifts Targets Headings print at the Fast Track 2 2 Timer printing Printer Options Remote Display Access Codes Night applies only to 2000 series timers Site Parameters Stat The Fast Track 2 2 Timer only uses these Stop EE times in fifteen minute increments and uses AM and PM When setting the time for store hours the software will compensate for times such as 6 22 and will automatically set that value to 06 15 AM The program will always move back to the closest fifteen minute
69. from your Fast Track 24 2 Timer to your PC automatically Set the Download Time to the desired time and check the Enable box to activate Sites must be setup for auto polling See Section 4 4 4 Site Software must be open at the time of your Download Time but may be minimized while open Scheduler automatically disconnects from your sites and closes the download dialog box when it is finished and will have the last created report displayed in the Main Window Auto Download Scheduler OF Download Time 1 200 LOK Cancel Auto Download CONFIGURING amp USING THE SOFTWARE 119 3000 USER GUIDE Fast Track 7 2 4 16 Reports Selecting Reports from the Menu Bar opens the Report dialog box This allows Deae you to manually choose and create E m reports from each of your sites after the data has been downloaded ENIMS DE Viewer Type Dae Tue 05011710 ries t Target f Period t Car f Day Week t Month Site Select a Site to create a C al a report for Report Headers RLG Create Creates the report DAYPART 1 Use Commas Close View Closes the Report Create DDR Arms dialog box and views Add Event Numbers the newly created Report report Type Select the type of report to create Date Displays the date that will be used to base your report on Use the No Report Headers Use Commas Add Record Number Add Event Number Rolling Days
70. g REPORT BY AVERAGE for a Daily Report for which you have selected three particular days will produce a single report combining and averaging the data for the three daily time periods The REPORT BY PERIOD VIEW selection will produce individual report sections for each period The Header for each report section indicates which dates are included in the section ENTER SELECT 8 Click to produce the selected screen report The Timer will display SEARCHING and or PROCESSING for up to several seconds before the report is displayed VIEW TARGET 9 Click when viewing a screen report to display the corresponding grading report This screen shows counts and percentages of cars that meet the criteria for each letter grade IF you then need a printed copy of the grading report click Print LCD gt 10 Click to scroll through reports that has too many lines to fit on the screen 1 1 Click J or to cycle through individual period reports when viewing reports for more that one period CONFIGURING amp USING THE SOFTWARE 79 Fast Track 7 2 3000 USER GUIDE 4 12 10 6 Dayparts and Shifts Report The Dayparts and Shifts Report screens let you set reporting for one or more dayparts or shifts 4 12 10 7 Dayparts Report From MANUAL REPORTS Screen See Section 4 12 10 Manual Reports on page 76 1 Click to move field to DAYPARTS ENTER 2 Click J You are now in the Dayparts screen 1 2 3 4 5 6 T 8 A
71. h the Remote Display with address 1 Remote 2 corresponds with the Remote Display with address 2 and so on all the way through Remote 4 Using the drop Orive thru Chg Event Labeling Multi Station Contig down menu select event yOU want Store Hours Day Parts Shifts Targets Headings Printer Options Remote Display Access Codes Might Mar Site Parameters If you do not know the number associated Remote 1 owt o with the Remote Display remove and so A WINDOW reconnect the five pin DIN connector on top of the Remote Display Do not remove the connector by pulling on the gray cable remove it by gently pulling on the black peer casing This will prevent any damage that sel xf 4 might occur to the cable This will initialize the Remote Display and allow tor adjusting the volume for the audible tone beep When the T power is first applied to the Remote Display A DAVPARTS the first numbers you will see is how the Remote Display is addressed H3 HE xxb 80 x n TOTAL Example If the Remote Display has 123 displayed the first digit 1 would show at which grade the color of the display will change from green to red and turn on the beeper the second digit 2 would show at ime what mode the Remote Display has normal Remote Display Option counting show averages only flash or no flash minutes and seconds or seconds only the third digit 3 would s
72. hat averages all the selected data For example selecting REPORT BY AVERAGE for a Daily Report for which you have selected three particular days will produce a single report combining and averaging the data for the three daily time periods The REPORT BY PERIOD VIEW selection will produce individual report sections for each period The Header for each report section indicates which dates are included in the section CONFIGURING amp USING THE SOFTWARE 70 Fast Track 7 2 3000 USER GUIDE SELECT 9 Click to produce the selected screen report The Timer will display SEARCHING and or PROCESSING for up to several seconds before the report is displayed VIEW TARGET 10 Click when viewing a screen report to display the corresponding grading report This screen shows counts and percentages of cars that meet the criteria for each letter grade IF you then need a printed copy of the grading report click Print LCD gt 11 Click to scroll through reports that has too many lines to fit on the screen 12 Click J or to cycle through individual period reports when viewing reports for more than one period CONFIGURING amp USING THE SOFTWARE 71 Fast Track 2 2 3000 USER GUIDE 4 12 10 3 Weekly Reports From MANUAL REPORTS Screen See Section 4 12 10 Manual Reports 1 Click to move field to WEEKLY ENTER SELECT 2 Click You now in the Weekly Reports screen 3 Click to move the field to the
73. he field to the DAYPARTS field 25 Click to move the field to A A means All or to any of the dayparts to the right CONFIGURING amp USING THE SOFTWARE 106 HL 3000 USER GUIDE Fast Track Z 26 Click CY or L J to select the dayparts to which you wish to the targets you have set Your selections are now highlighted ENTER SELECT 27 Click to perform the specified copy operation Repeat this procedure as needed for different targeted events 28 Click to move the field to the top of the screen to the TARGET DAY and DAYPART fields 29 Or to scroll through the TARGET DAY and DAYPART values to confirm your settings CONFIGURING amp USING THE SOFTWARE 107 Fast Track 7 2 gt 3000 USER GUIDE 4 12 11 7 Set Printer Options This option is not used in the Fast Track 2 2 3000 Series Timer Since the Timer has no printing capabilities none of the selections should be checked CONFIGURING amp USING THE SOFTWARE 108 Fast Track 2 2 3000 USER GUIDE 4 12 11 8 Set Remote Display Options NOTE Unit Parameters is a simpler way to view and or configure the timer s parameters The Set Remote Display Options screen lets you select the information that appears on the Remote Displays Also See Section 2 5 Remote Displays and Section 2 5 1 Set Remote Addressing From STORE PARAMETERS Screen See Section 4 12 11 Parameters Programming 1 Click to s
74. he first dayparts moving from top to bottom or 1 to 8 you want to remove CLEAR 1 1 Click to delete the dayparts Any dayparts that follow will automatically be removed as well And the store s closing time will automatically be entered in place of the STOP time for the last remaining dayparts NOTE If all days use the same dayparts you can set the dayparts for only one day and then use the COPY TO feature to copy the same settings to all other days as explained in the following steps 12 Click to move the field immediately to the right of DAY 1 3 Click J or to select the desired day from which to copy CONFIGURING amp USING THE SOFTWARE 99 Fast Track 7 2 3000 USER GUIDE 1 4 Click to move the field to COPY 15 Click to move the field to ENTER ENTER SELECT 16 Click to copy the displayed dayparts settings to all other days replacing any individual dayparts previously set for these days CONFIGURING amp USING THE SOFTWARE 100 Fast Track 2 2 3000 USER GUIDE 4 12 11 5 Set Shifts NOTE Unit Parameters is a simpler way to view and or configure the timer s parameters The Set Shitts screen lets you divide each day into smaller units called shifts which are used to group data for viewing and reporting From STORE PARAMETERS Screen See Section 4 12 11 Parameters Programming 1 Click to select SHIFTS 2 Click S 4 You are now in the Set Shifts screen and the field is on DA
75. hese files are based on data collected by the Fast Track 24 2 Timer and downloaded to your computer using this software Software helps you manage your Fast Track 2 2 3000 Series Timer from your PC by emulating the front panel of the Fast Track 2 2 2000 Series Timer 4 2 Startup When you start the Software for the first time it displays the configuration dialog boxes to configure the direct port configuration and site configuration See Section 4 4 Configurations EM mua ewe start the Software M F Ku 35 b mu Fj DAT application locate your Software icon under Programs in your Windows Start menu and click Start NOTE Refer to your Windows operating system user guide to place a shortcut on your Desktop CONFIGURING amp USING THE SOFTWARE 25 Fast Track 7 4 3000 USER GUIDE 4 3 Main Window The Software main window gt A standard window title bar with buttons for minimizing maximizing and closing the window gt A menu bar with commands for controlling the system e File Disconnect e Reports Config Remote Control e ACL e Site e Download e Enterprise e Unit Parameters e Upload e Help e Connect e Scheduler text for active Menu Bar commands text for inactive Menu Bar commands gt A workspace window for displaying data gt A status bar to view application status Main Window i Fast Track PC Software File Config Site Unit Parameters Conne
76. how what the address of the Remote Display is this example show the address of 3 To program the percentage Remote Display the address of the Remote Display must be 5 or 6 which is the third digit displayed when the Remote Display is first powered on The fifth and sixth line of the software show Remote followed by a number then a percent sign 96 the number show at which point the Remote Display will change color The pull down menu at the right of the percent sign 96 selects the event to be monitored Flash Avg selects the averaging period for all Remote Displays 1 thru 4 except remotes setup for percent You may select from the pull down menu Hourly Dayparts Shifts Daily Weekly Monthly Alt or None If you select None no averages will be tlashed CONFIGURING amp USING THE SOFTWARE 44 Fast Track 2 2 3000 USER GUIDE Access Code This lets you secure your Fast Track 2 2 Timer from unauthorized access You may assign up to four Access Store Hours DayParts Shifts Targets Headings Codes identified A B C and D n Drive thru Chg Event Labeling Mult Station Config Printer Options Remote Display Access Codes Night Site Parameters unused access code is displayed as UNUSED and a used access code is displayed as SET When no access code Codes 20000 not used has been set the default code is 000000 000000 SER Once any of the access cod
77. iated with keys see diagram on following page NOTE Ifthe Keypad is already in KEYBOARD MODE clicking KEYBOARD MODE advances the field one space to the right CONFIGURING amp USING THE SOFTWARE 96 Fast Track 744 5 Click the number key s repeatedly until the desired character is displayed For example clicking the number 2 key PRINT DISPLAY One time will display an A Two times will display a B Three times will display a C Four times will display a 2 Five times will display an a Six times will display a b y Seven times will display a c 3000 USER GUIDE All number keys will display letters and numbers in this fashion 6 Click while in KEYBOARD MODE to cycle through various punctuation marks and symbols DISPLAY MODE 7 Click o enable you to move the field as needed to continue modifying the Header MAIN MENU 8 Click to store the modified Header and return to the previous screen Seaman EF pope EAE i 0 NOTE LETTER DESIGNATIONS ARE FOR REFERENCE ONLY LETTERS DO NOT APPEAR ON KEYS CONFIGURING amp USING THE SOFTWARE 97 Fast Track 2 2 3000 USER GUIDE 4 12 11 4 Set Dayparts NOTE Unit Parameters is a simpler way to view and or configure the timer s parameters The Set Dayparts screen lets you break each day into a number of smaller units called dayparts which are used to group data for viewing and reporting From STORE PARAMETERS
78. ication on your personal computer and to communicate with your Fast Track 2 2 Timer The PC Software operates on a personal computer PC using Microsoft Windows 95 or higher operating system platform The Software requires an interface between the PC and the Fast Track 24 2 Timer This interface may be a cable connecting your PC directly to the RS 232 port of the Fast Track 2 2 Timer an Ethernet network interface card NIC using a local area network LAN or wide area network WAN INTRODUCTION 5 3000 USER GUIDE Fast Track 7 2 1 2 Elements of a 3000 Series Timer A Timer consists of the following elements gt Main Console with status Lights for monitoring eight stations Software for easy access with the Main Console tor data acquisition and timer management Up to four large LED Remote Displays that show time and give performance information by flashing average times during non active timing These Displays use a series of audio beeps and multi color LED numerals to indicate satisfaction of performance goals A fifth and sixth LED Two Color Remote Display is used as a Special Percentage Remote It displays the percentage of cars that satisfies the A grade target time on any selected event Sensor data channels that detect vehicles in the drive thru lanes Loops embedded in the drive thru pavement are a typical kind of vehicle sensor Communication sensor data channels that detect conversation be
79. ick Up nm Wait Generates VEHCLE PRESENCE signal Generates GREET CANCEL signal Discontinues VEHICLE PRESENCE signal Generates VEHICLE PRESENCE signal Discontinues VEHICLE PRESENCE signal Generates VEHICLE PRESENCE signal Discontinues VEHICLE PRESENCE signal 15 Departure Fast Track 2 2 3000 USER GUIDE 2 3 Multiple Vehicles The Timer is capable of keeping track of up to 16 vehicles moving simultaneously through each drive thru lane The Timer can track the progress of each vehicle independently accurately noting when each car moves onto or off a vehicle detection zone 2 4 Electrical Power The Timer s electrical power supplied by an external transformer is always left on The trans former is connected to a 110 power outlet WHEN POWER RETURNS AFTER ANY INTERRUPTION THE FAST TRACK 2 2 3000 SERIES TIMER TESTS ITSELF AND ANY ATTACHED REMOTE DISPLAYS When power is applied the Remote Display s powers on and shows its numerical address The Remote Display s then shows digits counting down from 9 to O and beeps during the process allowing you to verity that the Display s is working properly Each Remote Display then resumes displaying the elapsed times and average times for its assigned event When the timer has completed its boot sequence the timer will beep three times CONFIGURING amp USING THE SOFTWARE 16 Fast Track 72 2 3000 USER GUIDE 2 5 Remote Displays
80. iew goals and employee performance MENU Gateway to the Timer s powerful features REMOVE CAR Use to manually clear event timers for a car that has left drive thru RESET LOOP Use to manually reset internal vehicle detectors PRINT HEADER NOT USED Prints headings or titles on printer reports MANUAL REPORTS Entry to the manual or customized reporting system SET PARAMETERS Used to customize the Timer to adapt to changing needs DIAGNOSTICS Use to view the number of FTEvents and Pullouts RESET MEMORY Erases all historical event data CONFIGURING amp USING THE SOFTWARE 54 Fast Track 7 2 3000 USER GUIDE Each screen is described in much greater detail in the following sections with step by step instructions on how to access and use each screen As you follow the instructions to display these screens keep in mind that gt The starting point is the Activity screen See Section 4 12 2 Activity screen gt Some screens and actions require a password gt Some screens are accessed from menu screens from which you select an option that takes you to another screen NOTE In addition the screens on the following pages are based on a standard default Your screens may vary somewhat depending on your particular configuration CONFIGURING amp USING THE SOFTWARE 55 Fast Track 2 2 3000 USER GUIDE 4 12 2 Activity The Activity screen is your Home Base for system operation n LA ITI C m 0 D S
81. ility Phase Research warrants that the documentation and the original Software disk free from physical defects in material and workmanship under normal use If at any time the Software fails to operate as described in the documentation simply return the original disk to Phase Research and Phase Research will replace the Software at no charge or refund your purchase price at Phase Research s option Phase Research and its licensors do not warrant your data that the Software will meet your requirements or that the operation will be uninterrupted or error free THE WARRANTY ABOVE IS IN LIEU OF ALL OTHERS EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SOME STATES HAVE LAWS THAT MAY RESTRICT OR PROHIBIT THE LIMITATIONS SET FORTH ABOVE AND YOUR RIGHTS UNDER LAW MAY VARY ACCORDING TO THE LAWS OF YOUR STATE Phase Research and its licensors shall not be liable for any incidental or consequential damages including loss of data lost profits or other special or indirect damages Your rights under law may vary Copyrights and Credits Fast Track PC Software 2010 Phase Research All rights reserved Fast Track and Fast Track 2 2 are registered trademarks of Phase Research Microsoft and Windows are registered trademarks of Microsoft Corp registered in the U S and other countries Fast Track 7 2 gt 3000 USER GUIDE 3000 USER GUI
82. in your build go to Site from the main menu and place a check mark for Enterprise Update Days This sets the number of days worth of data that will be included in the file Each number represents the bays amount of days to be in the report Example 1 is all of today s data up Fast Track Evers to the most recent download 2 is oos the past two days today and yesterday 3 is past three days etc O turns off the report building function ALL uses every day that has an event in the timer Output File C Program Files Fast Track Software Suite FTEDB Status Fast Track Everts tst Foxpro dbf Enterprise Select this to create a report with txt file extension to be used by your choice of generic text editing program W Access mdb Select this to create a report with mdb file extension to be used in Microsoft Access Iw Foxpro dbf Select this to create a report with dbf file extension to be used in Foxpro Iw SOL Server mdf Select this to create a report with mdf file extension to be used in SQL CONFIGURING amp USING THE SOFTWARE 122 3000 USER GUIDE Fast Track 7 2 CLSID pe BBLDLEDB DSN 555 lenovo 384f8cde Your servers name DATABASE 666565666 ex FAST The Database name SCHEMA ex dba The schema name USER PASSWORD PASSWORD TABLE TABLE After selecting SQL Server you will have to ente
83. individual report sections for each period The Header for each report section indicates which dates are included in the section CONFIGURING amp USING THE SOFTWARE 81 Fast Track 2 2 3000 USER GUIDE SELECT 9 Click to produce the selected screen report The Timer will display SEARCHING and or PROCESSING for up to several seconds before the report is displayed VIEW TARGET 10 Click when viewing a screen report to display the corresponding grading report This screen shows counts and percentages of cars that meet the criteria for each letter grade IF you then need a printed copy of the grading report click Print LCD gt 11 Click to scroll through reports that has too many lines to fit on the screen i 12 Click or to cycle through individual period reports when viewing reports for more that one period CONFIGURING amp USING THE SOFTWARE 82 Fast Track 2 2 3000 USER GUIDE 4 12 10 8 Shifts Report From MANUAL REPORTS Screen See Section 4 12 10 Manual Reports 1 Click to move field to SHIFTS ENTER 2 Click 1 You are now in the Shifts screen 3 Click to move the field to the desired Shifts row 4 ctieke 4 to select 1 4 to deselect a specific Shift you may select one or more Shitts An X appears to the right of each row selected for reporting ENTER 5 Click Y when selection is complete You are now in the Report Format selection screen CONFIGURING amp USING
84. interval You can use either an or a P to designate AM or PM example would be 6 00p or 18 00 will both give you 06 00PM If you set the time for 12 00 this will give you 12 00PM and 00 00 will give you 12 00AM HG File Mame Ethemet Test Unitparam dat Cancel Night Manager CONFIGURING amp USING THE SOFTWARE 46 Fast Track 7 2 3000 USER GUIDE WARNING The caution box surrounding the check box for Drive thru Contig and the Event Labeling Multi Station Config is a warning to the user that the Fast Track 2 2 Timer s data can be distorted when the new configuration of selected box is checked is uploaded to the Fast Track 2 2 Timer during operational hours The best time to upload this information is during the hours that the drive thru window is closed For more information and guidance please contact Phase Research Drive thru Cfg The Drive Thru Configuration screen allows you set your drive off minimum and maximum times select the display period for your Site Parameters Store Hours Day Parts Shifts Targets Headings Printer Options Remote Display Access Codes Might Mar activity screen and toggles your alternate mode Drivethu Cfg EventLabeling Mult Station Config on or off Main Alt The Drive Off Max and Min is the time allowed Drive Off Max 30 for a car to go from first event such as menu to DieotMn M5 the next event such as cashier window or pick up window
85. justments are easy They are NOT directly exposed to the environment such as falling rain and snow leaves blowing in the wind pedestrians animals etc Careless drivers cannot damage them by bumping into them because there is nothing for careless drivers to bump into They usually last many years with trouble free operation SONAR SENSORS are not recommended for use in drive thru applications because They detect ANYTHING that passes in front of them including but not limited to falling rain and snow leaves blowing by in the wind pedestrians animals insects employees hanging their hands or food containers out the window etc They are usually directly exposed to the environment and any movement in their field of view activates the output which effects whatever is connected to the output drive thru timers POS order confirmation systems etc They are usually surface mounted and can be easily broken or misaligned by a collision from careless drivers The initial material and labor costs of installing a sonar sensor are comparable to the initial costs of installing a ground loop In the very likely event a sonar sensor must be replaced long before a ground loop must be replaced the total cost of the sonar sensor will exceed that of the ground loop A two window Timer is recommended for a two window drive thru In a two window store with no loop or time measurement at the first cashier window the amount of time a car spends
86. k that key to ENTER select the option This notation is used throughout this manual to indicate the actions you should take to get the results you want Up Down Left and Right arrow keys NOTE A guide is provided on the bottom of each screen for screen movement field changes exiting to menu etc NOTE In Remote Control See Section 4 12 use the mouse pointer and click on the desired key to activate the command instructed in each step of this section INTRODUCTION 12 Fast Track 744 3000 USER GUIDE SECTION 2 OPERATION 2 1 General The Fast Track 2 2 3000 Series Timer operates automatically with a minimum of operator attention updating the data on its Activity screen through Remote Control and Remote Displays and downloading regularly scheduled automatic reports 2 2 Principles of Operation A fully functional timer requires a customer furnished Intercom Menu Board Loop with a Vehicle Detector and the Timer As a minimum the Timer must include a Main Console and a Remote Display The Main Console interfaces with the customer furnished Intercom and Vehicle Detector Cashier Loop and Pick Up Loop Window Loops a Remote Display and a power source Up to six Remote Displays may be connected to the Main Console Single Lane Two Window Drive Thru Fast Track Intercom Timer System pc Menu Board 3 p and Speaker Greet Cancel Signal Remote Display Vehicle Presence Signal Vehicle
87. ke the ones created from the Fast Track printer This allows the usera Fast Track Burgers quick way to view their data with a minimal amount of mouse clicks Start Daily Stop On Demand Reporting can be used in three different ways 03 00PM lt gt 11 00PM ODR can be used through the Fast Track Software Suite from the Modi A Side Cars Avg Reports function EN ae a ODR can run on the fly by just running the batch programs GREET 771 5 e ODR batch programs can be scheduled to run from a 3 party WINDOW 773 18 scheduler This will allow for reports to be automatically viewed TOTAL 773 46 on the screen without any user intervention The install process installs the twelve batch files into your Fast Track Software Suite folder Avg Cars Lane 1 7 Pull Outs Q Event MENU ODR DAYPARTI BAT ODR DAYPART7 BAT Target Cars 5 DAYPART2 BAT ODR DAYPARTS BAT A lt 20 214 67 ODR DAYPART3 BAT ODR_DAILY BAT dii ODR DAYPARTA BAT REPORTS BAT ODR_DAYPARTS BAT REMOTE BAT eee m ODR DAYPART6 BAT REMOTE CONTROL BAT s NN lt 5 128 17 These batch programs may be run from the Fast Track Software Suite C 10 128 17 D lt 15 129 17 folder or from the shortcuts on your desktop Event WINDOW To use an ODR for Daypar 1 for an example click on the Target Cars ODR DAYPARTI BAT program The program will start to run connect to a lt 20 515 67 the first site you created within the
88. lay Access Codes Night Mar Site Parameters Drive thru Chg Event Labeling Mult Station Config on the Fast Track 2 2 Timer Se EE The Name column allows you to customize the bigis DN ds way you want your L1 L8 single station Hm E and or the M1 M4 multi station events to EHE NE appear on your Fast Track 24 2 Timer s ES mu E display For example instead of L4 event saying PICK UP you may want to change it to say E 0 0 something else You are allowed up to 8 EE alphanumeric characters including spaces for BE mins this tield However GREET must always be 4 GREET but you may add 3 more alphanumeric characters after it if you desire r The List column all list which ord E EN 7 List column allows you to list which order you want your L1 L8 single station and or the T M4 multi station events to appear on Ethemet TestUntparm dat your Fast Track 2 2 Timer s display The ERFUN order can be arranged in any fashion but must consecutively begin with the number 1 with no duplicate number or missing numbers X is Event Labeling used when the event is not to be displayed Caution if the entry is wrong for the event the Fast Track 24 2 Timer will give an error COLUMN NUMBER ERR NON CONSECUTIVE This error must be corrected for proper Fast Track 2 2 Timer operati
89. le from the Menu bar and select Save new window will open asking you if you would like to keep the existing format Choose NO and save the file APPENDIX IV 135 3000 USER GUIDE Fast Track 7 APPENDIX III Typical Applications Direct Connect A typical direct connect application is having your Software PC located within the same location as your Fast Track 24 2 Timer A link is established by connecting an RS 232 cable between the Software PC and the Fast Track 2 2 Timer Note The RS 232 cable may not exceed 100 feet Com Serial Port RS 232 j H i Drive Thru 935 Direct Connection APPENDIX IV 136 Fast Track 7 2 3000 USER GUIDE Network Connect A link is established either by connecting through a WAN LAN network Remote Location Main Office PC p Fast Track TCP IP Drive Thru VWAN LAN Network Connection APPENDIX IV 137 Fast Track 7 2 3000 USER GUIDE APPENDIX IV Definition of Terms DRIVE THRU TIMER A computer technology management tool to measure and monitor drive thru speed of service in fast food restaurant EVENT Occurrences in the drive thru and or the Timer itself THE FOLLOWING ARE EXAMPLES OF EVENTS ACCESS CODE User can program four individual Access Codes A B C D to establish restricted entry to Timer features ALT CONFIG OFF The
90. n of the software Help You may also want to visit the Phase Research on the World Wide Web You can Fast Track PC Software Version 2 25H do so by either typing in the URL Copyright 2009 http www phaseresearch com or by clicking on the button on the Help box Click on OK to dismiss the box About Fast rack PC Software Installed in L Pragram Files F ast Track Software Suite PhaseR esearch com About CONFIGURING amp USING THE SOFTWARE 125 Fast Track 7 2 3000 USER GUIDE APPENDIX I Analyzing Data Fast Track 2 2 Timer helps you operate your drive thru store more efficiently and profitably by tracking the progress of customer vehicles through the ordering and delivery process The Software helps management and staffs use this information to Analyze service time Improve productivity Set performance goals and incentives Measure performance Predict staffing requirements based on historical data Compare shifts seasons and stores The Software s standard preformatted reports present information in a convenient format for analysis You may use these reports to see how your drive thru is performing and to compare current and historical performances The Software report files are ASCII files that you can import into spreadsheets database and or word processing programs for further presentation and analysis Two examples of how you might use the Software report file
91. n the Daily Reports screen 3 Click to move field to the desired day s 4 Click VU to select or 7 to deselect a specific day you may select one or more days n X appears to the right of each row selected for reporting A gt gt lt c ge CO e N W J J J J J J D m gt IX ou Qu D D gt NOTE It you select DAILY instead of a specific day or days any individual days you may have also selected will be deselected automatically ENTER SELECT 5 Click VU when selection is complete You are now in the Report Format selection screen CONFIGURING amp USING THE SOFTWARE 69 Fast Track 7 22 3000 USER GUIDE The Report Format Selection screen lets you pick the starting and ending dates of a time range for which Daily Reports will be produced 6 Click J or Pork 3 or 2 to move to the FROM or TO fields to the month date and or year field s requiring adjustment i 7 Click or to adjust the month date and or year The Timer knows the date range associated with your data and protects you from requesting reports outside this range 8 Click or to move the field to VIEW to send the report to the display Selecting the VIEW option below the REPORT BY AVERAGE field will produce a single report t
92. on The Side column allows you to choose which side the event is for in a two lane drive thru Only one of two entries is allowed for each event A or B Caution if no entry is made for the event the Fast Track 2 2 Timer will give an error L COLUMN NUMBER ERR NON CONSECUTIVE This error must be corrected for proper Fast Track 2 2 Timer operation CONFIGURING amp USING THE SOFTWARE 48 Fast Track 7 2 3000 USER GUIDE The Delay column allows you to set up a delay before the event is activated This is useful for detection points that are frequented with traffic not necessarily with the drive thru The format is 0 99 the time in seconds or 2 9 the time in minutes Minutes and seconds cannot be combined The Print column allows you to print the event each time it is completed This option is not used the Fast Track 2 2 3000 Series Timer Since the Timer has no printing capabilities none of the selections should be checked The ALT MAIN Config button toggles between the MAIN CONFIGURATION and ALT CONFIGURATION Event Labeling settings CONFIGURING amp USING THE SOFTWARE 49 Fast Track 7 2 3000 USER GUIDE WARNING The caution box surrounding the check box for Drive thru Contig and the Event Labeling Multi Station Config is a warning to the user that the Fast Track 2 2 Timer s data can be distorted when the new configuration of selected box is checked is uploaded to the Fast Track 2
93. ove the two 2 smaller Phillips head screws from the top of the Display first and then remove the two 2 Phillips head screws from the bottom of the Display The two 2 covers of the Display should now separate 2 After separating the two covers locate the eight 8 position dipswitch block located on the upper right hand side of the circuit board Adjust the switches according to the addresses you want 3 Plug the connector back into the Remote Display and verify that it has the correct address before reassembling 4 Once the Remote Display is addressed correctly reassemble and remount it IMPORTANT While Remote Displays that show the time of the same event can have either the same or different addresses if you want two or more Remote Displays to show the time of different events each display must be set to a different address The address of the Remote is the third digit only of the first number that comes up after you power on the Remotes e g for example the address tor 275 would be 5 the address for 005 would also be 5 It the Display s address is 001 it will show the time that Remote 1 is programmed to show as indicated on the Remote Display screen If a Remote s address is OO2 it will show the time that Remote 2 is programmed to show etc 2 6 LED Status Lights The eight LED Status Lights on the Main Console show how customers are moving through your drive thru system Labeled L1 through L8 these lights are activated
94. particular events over a specified time period to track such events as well as identify problems and their causes which is particularly useful for absentee management From STORE PARAMETERS Screen See Section 4 12 11 Parameters Programming Press to select NIGHT MANAGER ENTER 2 Press X 7 You are now in the Night Manager screen NIGHT MANAGER PROVIDES A SET OF SCREENS TO DISPLAY OPERATING EXCEPTIONS FT FAST TRACK EVENTS AND PULLOUTS THAT OCCUR IN YOUR DRIVE THRU OPERATION 3 Press J or or 3 or Y to move the field to the time and or date field s to set the time period for Night Manager Displays 4 P 4 h n m n ress or X to adjust the date and or time field if needed 5 Press J or U to move the field to VIEW in order to send the report to the display CONFIGURING amp USING THE SOFTWARE 112 Fast Track 7 2 NOTE Selecting VIEW allows you to examine through two more screens of greater detail one for FT EVENTS and one for PULL OUTS 3000 USER GUIDE ENTER SELECT 6 Press to produce the selected screen or printer report The total number of FT EVENTS and PULLOUTS appears on the display 7 Ifyou selected to view the events press to select either FT Events or Pull Outs and then press a FT EVENTS PULLOUTS NOTE If you wish to view the other operating exception FT EVENTS or PULLOUTS return to the main Night Manager screen and repeat steps 7 CONFIGURING amp US
95. ports outside this range 8 Click or to move the field to VIEW to send the report to the display Selecting the VIEW option below the REPORT BY AVERAGE field will produce a single report that averages all the selected data For example selecting REPORT BY AVERAGE for a Daily Report for which you have selected three particular days will produce a single report combining and averaging the data for the three daily time periods The REPORT BY PERIOD VIEW selection will produce individual report sections for each period The Header for each report section indicates which dates are included in the section CONFIGURING amp USING THE SOFTWARE 74 Fast Track 2 2 3000 USER GUIDE SELECT 9 Click to produce the selected screen report The Timer will display SEARCHING and or PROCESSING for up to several seconds before the report is displayed VIEW TARGET 10 Click when viewing a screen report to display the corresponding grading report This screen shows counts and percentages of cars that meet the criteria for each letter grade IF you then need a printed copy of the grading report click Print LCD gt 11 Click to scroll through reports that has too many lines to fit on the screen t 12 Click or to cycle through individual period reports when viewing reports for more than one period CONFIGURING amp USING THE SOFTWARE 74 Fast Track 7 2 3000 USER GUIDE 4 12 10 4 Monthly Reports From MANU
96. r all information listed above otherwise you will receive an error for invalid or empty fields Output File Here is where you set the path and file name once you have clicked on the Output File button you will get a Save As window go to the location where you want the file to be and then give it a name At this point you will see the path and file name in the address bar This file will always have a text txt extension This is an ASCII comma delimited file Site Name This displays each site as the data is being extracted from and displays Finished when the process is completed OK Closes window without saving To save settings you must click Apply first before you click OK Cancel Closes window without saving Apply This function MUST be used to save any changes to setup Build Manually builds the file This function does NOT force a download however e his file can be built automatically in 2 different ways either onboard scheduler ACL e n the site configuration Auto Update must be checked CONFIGURING amp USING THE SOFTWARE 123 Fast Track 2 2 3000 USER GUIDE SITE RECORD DATE DAYPART SHIFTZ TMSTMP S EZ EVENT ETM G SITE This is the site name the data that follow a site name belongs to that site RECORD This is a record number the timer uses this number to track record to download This number can reach 131 999 in the E3 system DATE This is the date that the event occ
97. ration performed in Remote Control can be easily done through Site Parameters See Section 4 9 Unit Parameters CONFIGURING amp USING THE SOFTWARE 52 3000 USER GUIDE Remote Control Print LCD 0 d S G V T CONFIGURING amp USING THE SOFTWARE Fast Track 7 2 m C3 Er m nac 8 Remote Control 53 Fast Track 7 4 3000 USER GUIDE 4 12 1 Remote Control Screens This section describes the Fast Track 24 2 3000 Series Timer s screens how you can display them and use the Remote Control keypad to customize the Timer as well as analyze the data it collects and stores Once you learn how to use a few of the screens it will be easy for you to use all the others THE MENU SCREEN YOUR GATEWAY TO THE FAST TRACK 242 3000 SERIES TIMER S POWERFUL CUSTOMIZATION AND REPORTING FEATURES When the Timer was installed it was configured to display the Activity screen and operate automatically producing the displays and automatic reports that your installer programmed But you can also use the Remote Control keypad to access the Menu screen and many other screens from the Activity screen Each Fast Track 2 2 3000 Series Timer Remote Control screen is briefly summarized below ACTIVITY SCREEN Home Base for the Timer s operation VIEW PERIODS Shows current Dayparts and Shifts setting VIEW TARGET TIMES Use to v
98. red in place of the STOP time for the last remaining shift NOTE lf all days use the same shifts you can set the shifts for only one day and then use the COPY TO feature to copy the same settings to all other days as explained in the following steps 12 Click to move the field immediately to the right of the DAY 13 Click J or J to select the desired day from which to copy 1 4 Click to move field to COPY CONFIGURING amp USING THE SOFTWARE 102 447 3000 USER GUIDE Fast Track Z 15 Click to move the field to ENTER ENTER SELECT 16 Click to copy the displayed shift settings to all other days replacing any individual shifts previously set for these days CONFIGURING amp USING THE SOFTWARE 103 Fast Track 2 2 3000 USER GUIDE 4 12 11 6 Set Targets NOTE Unit Parameters is a simpler way to view and or configure the timer s parameters The Set Targets screen lets you create a system of target times audible indicators beeps and letter grades for any or all programmed event s From STORE PARAMETERS Screen See Section 4 12 11 Parameters Programming 1 Click to select TARGETS ENTER 2 Click J You are now in the Set Targets screen c m lt J Ue 0 AS PEE OMm ZZ gt v unm Z m m lt lt
99. res tokens Choose File Select All Files 2 Located at the bottom in the Open window select from the Files of Type drop down box All Files Locate the report that you created usually the report when created is located in a sub folder within the Fast Track program file folder and open NOTE When creating the report make sure you have checked the Use Commas box prior to creating it See Section 4 16 Reports Then Save the report The Use APPENDIX IV 133 Fast Track 7 2 Commas acts as a separator to place the data in the appropriate fields in the spreadsheet 3000 USER GUIDE Select Delimited File Origin 4 When you have selected the report the Text Import Wizard will appear Select under Original data type Delimited and for File origin 437 OEM United States Check only Comma 5 The next Text Import Wizard screen check only the Comma box for Delimiters APPENDIX IV 134 3000 USER GUIDE Fast Track 7 2 Copyright 2005 Phase Research _ Fast Track 2 2 Drive Thru Timer 22 NEN Event Report for Fast Track Burgers OF 28 05 NE STORE m NUMBER MANAGER PHONE 2140 28 2005 D0 Open Time NEN 2141 7 28 2005 Daypart 1 Shift 1 00 12 A GREET 00 02 2142 7
100. rogrammable Tech Code that allows full access to the Timer GREET TIME The time taken to respond to a car that has arrived at the Menu Board order point MAX CARS The Timer s automatic subtraction of a car when the actual number of cars exceeds the number that has been programmed using the drive thru configuration feature MULTI STATION EVENT An event that starts and stops an event timer from two or more detection points there may be up to four such events PERIOD A user defined block of time used with the Manual Reporting feature POWER OFF The time at which the unit loses power POWER ON The time at which the unit regains power PULLOUTS The operator s manual subtraction of a car that has taken more than the allotted time to reach the next detection point REMOVE CAR A manual method by which cars are subtracted from the drive thru RESET LOOP The resetting of a Loop and or Loop Detector due to the false detection of a car phantom car RESET MEMORY Removes all events stored in memory CAUTION DO NOT USE THE RESET MEMORY FEATURE WITHOUT FIRST CONTACTING PHASE RESEARCH CUSTOMER SERVICE OR YOUR LOCAL DEALER SET PARAMETERS User defined settings specific to each store SHIFTS Up to four 4 time periods can be entered into the system to break the day into segments Each shift automatically ends at the beginning of the following shift SINGLE STATION EVENT An event that starts and stops an event timer from a single detection point there may
101. s e Presentation Import a Software file into MS Excel and produce an attractively formatted report to add special calculations and highlight important data MS Excel can also present the data in chart form Database Create a MS Access data base application that adds Software file data to its database Use the MS Access reporting features to produce special reports that compare performances of multiple locations APPENDIX I 126 3000 USER GUIDE Archive Report The Archive Report is used to compare the event counts for current periods to those of previous periods Copyright 2005 Phase Research Fast Track 2 2 Drive Thru Timer Archive Report for Fast Track Burger STORE NUMBER MANAGER John PHONE MODEM CITY CARS Apr Apr Apr Apr Apr Apr Apr AVG Apr Apr Apr Apr Apr Apr Apr APPENDIX I 22 Zl 20 L9 18 17 16 TIMES 22 Zl 20 19 18 17 16 Fast Track Burger 111878 114 9050 1520 1419 Santa Ana MENU 499 460 440 456 474 433 408 MENU dud ens 30 2 40 99 44 C GREET 499 460 440 456 474 2152 408 GERE OF OOOO c0 C 01 PULS 02 04 06 06 08 PICKUP 498 460 440 456 474 433 404 PICKUP 0 LOS eir IE 736 255 04 22 05 TOTAL PULLOUTS 498 459 440 454 474 433 404 IOTAL 2 Co CO Co NWN
102. same day though you may use different Dayparts dayparts for each day of the week Daypart 1 always starts at the opening time for the day and the last programmed daypart always ends at the closing time for the day Copy All Davus File Mame CONFIGURING amp USING THE SOFTWARE 39 Fast Track 7 2 3000 USER GUIDE Shifts This allows you to break each day into smaller parts and is used to group data for viewing and reporting Select the day of the week Sunday through Saturday and then edit the times for your shift Site Parameters The Fast Track 2 2 Timer only uses these du EINE Eveni Lekel MultiStation Confi times in fifteen minute increments and uses AM M Even in Mul S Printer Options Remote Display Access Codes Might Mar and PM When setting the time for store hours Store Hours DayParts Shits Targets Headings the software will compensate for times such as 6 22 and will automatically set that value to End 06 15 AM The program will always move sir 4 30PM back the closest fifteen minute interval You Shift 2 04 30PM 12 008M can use either an A or a P to designate AM or PM An example would be 6 00p or 18 00 will Shit both give you 06 00PM If you set the time for Shit4 12 00 this will give you 12 00PM and 00 00 will give you 12 00AM T It all of the shifts are the same for each day you can use the Copy To feature to copy the same settings to each
103. st Track 7 2 T E 152 5 iai P754 Er n 133 IMPONE TOL 133 DIT TIN OI e 136 Mea MERE 136 DCE O E E R E 136 IN CTW OWN C O T o E TUER 137 ATENDIS IV o E E M 138 DA E E E AE AA A E E 138 INTRODUCTION Fast Track 7 2 3000 USER GUIDE SECTION 1 INTRODUCTION 1 1 General The Fast Track 2 2 3000 Series Timer herein also referred to as the Timer helps you operate a drive thru store more efficiently and profitably by tracking the progress of customer vehicles through the ordering and delivery process Management and staff can use this information in crucial ways to Analyze service time gt Improve productivity v Set performance goals and incentives gt Measure performance gt Predict staffing requirements based on past experience gt Compare shifts seasons and stores The Fast Track PC Software the Software is an application that allows your computer to communicate with your Fast Track 2 2 3000 Series Timer Fast Track 2 2 Timer The Software application allows a user to use a PC as a remote console to operate program or view the Fast Track 24 2 Timer or download data for viewing and analyzing This manual describes how to install and use the Software appl
104. t or Back to return to the previous screen Click on the print button to print the license to your printer Enter the user name and company name Select the type install typical or custom a Typical Installation is automatic files installed to C Program Files Fast Track Software Suite b Custom Choose a destination location Click Next to create the default location C Program Files Fast Track Software Suite and continue click Browse to select another location then Yes to confirm and then Next to continue or click Back to return to the previous screen or Cancel to quit Custom Select the components that you would like to install Program File Manuals Click install Install Shield Wizard begins transferring files to your hard drive Setup is complete when the files have been transferred click on Finish to end 10 Close the Removable Disk directory use the Windows method to SAFELY REMOVE HARDWARE in the SysTray select the MASS STORAGE DEVICE that matches then remove the USB drive when prompted Installation of Software is now complete and ready for configuration NOTE The USB drive contains other support utilities that are not installed at time of installation These files may be copied into your Fast Track directory at any time CONFIGURING amp USING THE SOFTWARE 24 3000 USER GUIDE Fast Track 7 2 SECTION 4 CONFIGURING amp USING THE SOFTWARE 4 Scope The Software creates report files on your PC T
105. time at which Alt Config toggles OFF and the original main drive thru configuration is restored ALT CONFIG ON The time at which Alt Config toggles ON ALT DRIVE THRU CONFIG Allows user to toggle detection points ON and OFF within the drive thru con fig feature by clicking the DISPLAY MODE and MAIN MENU keys within the same second of each other not simultaneously CARS IN LANE The number of cars that have arrived at the first active detection point but not yet left the last detection point DAYPARTS Up to eight time periods 1 8 can be entered into the system to break the day into segments Each dayparts automatically ends at the beginning of the following dayparts Some periods usually represented as dayparts are breakfast mid morning lunch mid afternoon dinner evening and late night hours DRIVEOFF The Timer s automatic subtraction of a car that has taken more than the allotted time to reach the next detection point DRIVE THRU CONFIG System settings specific to drive thru architecture CAUTION DO NOT USE THE DRIVE THRU CONFIG FEATURE WITHOUT FIRST CONTACTING PHASE RESEARCH CUSTOMER SERVICE OR YOUR LOCAL DEALER EVENT 00 counter that keeps track of cars that accumulate no elapsed time Example A car triggers an event programmed to delay but then exits the event before the delay has been completed APPENDIX IV 138 Fast Track 7 2 FT FAST TRACK EVENTS Occurrences in the Timer 3000 USER GUIDE GLOBAL CODE P
106. tion feature is used only when your drive thru operation changes during the day For example if your store includes two windows one of which is used only when busy there is no reason to time that window when it is not in use Therefore Alt Config allows you to disable the unused window This helps to keep information consistent with your changing drive thru operation To use Alt Config contact your local technician or call Phase Research customer service 3000 USER GUIDE CONFIGURING amp USING THE SOFTWARE 59 Fast Track 7 2 3000 USER GUIDE 4 12 4 View Periods NOTE Unit Parameters is a simpler way to view and or configure the timer s parameters This is a view only screen that shows the current Dayparts and Shifts setting The actual programming is set on another screen See Section 4 12 11 Parameters Programming From ACTIVITY Screen See Section 4 12 2 Activity Screen PERIODS 1 Click B e CSDL CIL cA P UU 1 2 3 4 5 6 ri 8 MAIN MENU Reminder Click to return to the Activity screen CONFIGURING amp USING THE SOFTWARE 60 Fast Track 2 2 3000 USER GUIDE 4 12 5 View Target Times NOTE Unit Parameters is a simpler way to view and or configure the timer s parameters This screen shows the grading criteria and grades achieved for different target events From ACTIVITY Screen See Section 4 12 2 Acti
107. ts Remote Display Comect Printer Options Might Manager _ Disconnect Access Code Get From Unit Caution Drive thru Config m Te end Ge Event Labeling Multi Station Config 9end to Unit Parameter File Save to Disk Get From Disk Unit Parameters those parameter changes as a file on your personal computer or onto removable media as a backup The caution box surrounding the check box for Drive thru Contig and the Event Labeling Multi Station Contig is a warning to the user that the Fast Track 2 2 Timer s data can be distorted when the new configuration of selected box is checked if uploaded to the Fast Track 2 2 Timer during operational hours The best time to upload this information is during the hours that the drive thru is closed OK Closes Unit Parameters window Cancel Cancels the unit parameters function Parameters Used to view edit parameters settings from a timer or saved spd file Connect Connects to a timer you have selected from site Disconnect Disconnects the session from the timer Get From Unit Gets the parameters from the timer you are connected to display and or edit CONFIGURING amp USING THE SOFTWARE 37 Fast Track 7 22 Link Send Get When checked sends parameter changes to timer gets parameters from timer and stores it as a in the directory of the timer 3000 USER GUIDE Send to Unit Sends parameter changes that you have made
108. ts is entered using a short sequence of one two or three screens Produce Manual Reports on your Remote Control display screen You can also generate a screen report and then use the PRINT LCD gt key to print a copy of the screen The various types of report screens that you can select follow 4 12 10 1 Daily Weekly and Monthly Reports These screens let you set reporting for one or more daily weekly or monthly time periods The Daily Weekly and Monthly screens are very similar except for the time period differences You can select the current period and or one or more of the seven most recent periods Alternatively you can select every period within a range of dates that you specify This lets you access all of the historical data stored in the Timer In either case individual reports will be produced for each specified period If your report includes multiple time periods one report will be produced for each period The screen rows correspond to time periods for which data will be reported You select reporting for one of these periods by using lt ARROWS gt to move to the corresponding row and then using the lt gt or lt gt key to toggle reporting for the period on or off CONFIGURING amp USING THE SOFTWARE 68 Fast Track 2 2 3000 USER GUIDE 4 12 10 2 Daily Reports From MANUAL REPORTS Screen See Section 4 12 10 Manual Reports 1 Click to move field to DAILY ENTER SELECT 2 Click J You are now i
109. tween employees and customers A fully functional system requires a customer furnished Intercom Menu Board Loop with Vehicle Detector and the Fast Track 24 2 3000 Series Timer At a minimum the Timer contains a Main Console and a Remote Display The Main Console interfaces with the customer furnished Intercom and Vehicle Detector Window Loops and from one to six Remote Displays The Timer can work with a single or double lane drive thru restaurant A typical fast food restaurant with two drive thru lanes is displayed on page 17 Side A is the primary drive thru lane with the driver seated closest to the cashier WIN1 and service windows WIN2 Side B is the secondary drive thru lane with the car passenger closest to the cashier and service windows Each lane has a communications system Intercom and three Loops to detect cars One Loop is located at the Menu Board another at WIN1 and a third at WIN2 on both Side A and Side B The Loops allow the Timer to detect when cars arrive and leave the Loop locations See Diagram INTRODUCTION 3000 USER GUIDE Fast Track 7 2 The Timer is a measurement instrument that is only as good as the sensors connected to it for vehicle detection Listed below are factors to consider when deciding which type of detection to use GROUND LOOPS are strongly recommended for use in drive thru applications because They detect metal mass ONLY Troubleshooting is fairly simple Sensitivity ad
110. ul for labeling a report tape in a multiple store operation distinguishing it from reports produced at other stores CONFIGURING amp USING THE SOFTWARE 66 Fast Track 2 2 3000 USER GUIDE 4 12 10 Manual Reports The Manual Reports screen is your entry to the manual reporting system It allows you to request a report based on a selected portion of the historical data gathered by the Fast Track 24 2 3000 Series Timer Start from MENU Screen See Section 4 12 6 Menu 1 Click to move field to MANUAL REPORTS SELECT 2 Click You are now in the Manual Reports screen mo 5 W M Y C C remem fs gt o avr z meann lt AAA m gt gt 2 2 m C 3 Click to move to the desired report type ENTER SELECT 4 Click to view the desired report The following pages of this section provide instructions to setup view and or print the various individual Manual Reports listed on the screen above CONFIGURING amp USING THE SOFTWARE 67 3000 USER GUIDE Fast Track 7 2 NOTE A Manual Report can provide the answer to almost any kind of question you might ask about your data Use a Manual Report to see how your store is meeting performance standards to compare shifts or time periods and for many other useful purposes Defining and producing a Manual Report is easy and becomes very natural with some practice The information the Timer needs to produce repor
111. urly and Custom Reports From MANUAL REPORTS Screen See Section 4 12 10 Manual Reports 1 Click to move field to CUSTOM OR LEAVE FIELD ON HOURLY ENTER SELECT 2 Click You now in either the Custom displayed below or Hourly Reports screen The Hourly Reports screen is identical except for the heading that reads HOURLY REPORTS rather than CUSTOM REPORTS cR gt c I 4c Um Ona O y WO os gt J lt lt m Z a 20 rm ond 0 R T R T E W y gt wv m m V 4i4 lt m gt gt 2 C o H v rri 3 Click Dork 5 or or 9 move the field to the START and STOP fields to the time s requiring adjustment The Timer knows the time range associated with your data and protects you from requesting reports outside this range 4 Click Or J to set the time The time moves in one hour increments for Hourly Reports and 15 minute increments for Custom Reports 5 Click Or to move the field to the dates on the FROM and TO fields CONFIGURING amp USING THE SOFTWARE 78 3000 USER GUIDE Fast Track 7 display Selecting the VIEW option below the REPORT BY AVERAGE field will produce a single report that averages all the selected data For example selectin
112. urred on and is always month day year DAYPART Timed events events with elapse times are logged with the current Daypart number SHIFT Timed events events with elapse times are logged with the current shitt number TMSTMP This is a time stamp when an event has completed it is time stamped to the second S The Fast Track can time 2 independent drive thru simultaneously in that case the S column would identity which drive thru Side A or Side B the event had occurred in certain events are not relative to the drive thru lane in that case the column is left blank E This is a number that identities an input which in turn identities the event name The naming of an event can change such as WINDOW or WIN2 but the number stays the same EVENT This event name has been configured in the timer ETM This is how long in seconds the car spent at that event or elapsed time for that event G This grade A B C D or F was given to that event once it was completed CONFIGURING amp USING THE SOFTWARE 124 Fast Track 72 2 3000 USER GUIDE 4 19 Help You may obtain help for your Software through your local Fast Track 2 2 Timer Dealer or directly from Phase Research If you call for help the ACL Enterprise technician will ask you for the version of Software About Fast Track PC Software I you re using From the Menu Bar click Help and then About Fast Track PC Software to display the versio
113. usly SAVED reports The Open dialog box shown in figure shows sixteen 16 different types of report files the Software can create 4 5 2 Save Save As As Save E Dial Up Burgers ALLOZ1107 P A DAO21107 P MOD21108 P wED21108 P YTDO21108 P F File name Fast Track 7 2 Look in Dial Up Burgers t MODO21108 E F 0021108 MOU21108 T lm wK 21108 WKOZ1108 E ia wK z1108 P em wEO21108 T R ALLO21107 File name 2 xl E 0021107 F YTDO21108P Files af type fan files Cancel Open dialog box 2 gt I vrboz1108 Save as Period Save As dialog box 16 Reports CONFIGURING amp USING THE SOFTWARE When you select Save or Save As trom the Menu Bar a standard window Save As dialog box opens up allowing you to save the report you have created Both selections will save the current open report to the proper folder Folders are created automatically for each Site you configure By default the program will save the current report as to how the report was created during Report Option or Reports See Section 4 4 4 Site and Section 4 34 3000 USER GUIDE 4 5 3 Print Prnt Printer M ame Brother DEPTLULL Properties Status Ready Type Brother OCP 1O00 Wh
114. ust all other Remotes as needed NOTE Steps 5 a to 5 e explain how to set up a percentage Remote or a two color Remote that is set to show percentage If you do not want your system set to include such percentage remote capabilities proceed to Step 6 5a Click to move the field to the sixth last Remote position CONFIGURING amp USING THE SOFTWARE 110 3000 USER GUIDE Fast Track 7 2 gt 5b Click to move the field to the right of the percentage 5c Click gt or to select the desired percentage at which the Display will change color 5d Click to move the field to 96 5e Click J or to select the event to be monitored 6 Click to move the field to FLASH AVG 7 Click 7 or 7 to select the averaging period HOURLY DAYPARTS SHIFTS DAILY WEEKLY MONTHLY ALT The averaging period applies to remote displays 1 through 4 If you select a blank value no averages will be flashed between events NOTE Depending on the model of the Remote two color or percentage the data will be shown either in minutes seconds seconds only or percentage Time data will be displayed only during the hours the store is open When closed only a colon two vertical dots i e is shown on a minutes seconds Display a seconds and percentage Display is blank CONFIGURING amp USING THE SOFTWARE 111 Fast Track 2 2 3000 USER GUIDE 4 12 11 9 Night Manager The Night Manager screen allows you to view and print
115. vity Screen VIEW TARGET 1 Click WES You are now in the View Target Times screen T 2 Click or X 5 to scroll through the available target events as displayed on the field beginning TARGET to see how your drive thru lanes and their stations are performing MAIN MENU Reminder Click to return to the Activity screen This is a view only display showing data recorded only up to the time the screen was entered The actual criteria used to grade the target events are set on another screen See Section 4 12 11 6 Set Targets CONFIGURING amp USING THE SOFTWARE 61 Fast Track 2 2 3000 USER GUIDE 4 12 6 Menu The Menu screen displays information about your Fast Track 2 2 system including menu options and instructions for accessing features 1 Date a Serial Number T Version Time 0 Timer Model Default 7 Hj nr ccu C301 5H RH rrj zz en ud E nc A 3 H3 A EE amp t BI B 4 4 07 a riu e n c3 E mnm m 0 4 Hw m Pj Wore F3 HJ BI ET H 6 m pr pup Ex r m i n RH rc IMPORTANT YOUR SCREENS MAY VARY SOMEWHAT DEPENDING ON YOUR PARTICULAR CONFIGURATION From ACTIVITY Screen See Section 4 12 2 Activity Screen MENU 1 Click The REMOVE CAR FROM LANE is shown as the first selection CONFIGURING amp USING TH
116. y screen SELECT next screen in a sequence and for confirming PRINT PRINT DISPLAY NOT USED DISPLAY 2 ENTER SELECT Selects a menu option Also used to move to the CLEAR Clears settings during programming ARROWS Move from field to field The text in the field becomes inverted for data entry fields PLUS and MINUS Used for changing settings on the Timer s screen VIEW PERIODS Displays the Dayparts and Shifts setting Lief VIEW TARGET TIMES Displays one event showing the percentage Times 5 of service times meeting performance goals A B A B Toggles display to show data from different drive thru lanes CNN KEYBOARD MODE Used for screen requiring alphanumeric data entry Moves field in Keyboard Mode DISPLAY MODE Returns keyboard to standard behavior EACH KEY PERFORMS SPECIAL FUNCTIONS DEPENDING ON IHE SCREEN DISPLAYED NOT ALL KEYS ARE ACTIVE WITH ALL SCREENS CONFIGURING amp USING THE SOFTWARE 22 Fast Track 7 2 Clicking KEYBOARD MODE gt makes the keys with pink triangles act as a telephone style Keypad allowing you to enter characters and digits Click the appropriate key from O through 9 one or more times to select the character you want to enter Repeatedly clicking the keys cycles through the four alphanumeric characters including the number in the pink triangle For example the 2 key can be used to cycle through the characters ABC2 see below After cycling to the desired

3000 User Guide_5-10 12036KB Dec 04 2013 06:40:07 PM

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