Using MioNet™
Contents
1. Start an Online Meeting Get PC Help from Ff nds surtt man Rss fre ae le data al re tent tone NE 6 Sharing files folders your computer screen and webcams with others 7 Giving Access to People Who Are Not MioNet Users sise 7 Giving Access to Other Current MioNet Users sise 7 Understanding and Specifying Permission Levels sise 8 Choosing P rmission Levels irriaren bac teint fin nee een ttes 8 Changing Permission Levels ii ssssssseeeseseeeeneeneeneeeennnre 8 Finding Out What Permissions You Have sienne 9 MioN tsharindgalens ner rt EANES 9 Remotely Accessing My Files on Another Computer sise 9 Opening Moving or Copying Files from Your Other Computer sise 9 Moving or Copying a File to Your Other Computer 10 Accessing or Exchanging Files with Other people s Computers 10 Opening Moving or Copying Files from Someone Else s Computers 10 Remote Computer Control from Anywhere sise 10 Viewing and Accessing Your Computer Screen on Your Other Computers sirene 11 Sharing Computer Screens for online Letting Others View or Access Your Computer Screen age Viewing Other People s Computer Screen Remote Computer Screen Settings siennes Sharing Viewing Webcams Adding a Webcam to My R2. computer Moving or Copying a File to Your Other Computer You can transfer filesto the remote computer by opening the other drive from the My Resourcestab then hold the Shift key and drag the file back to the drive asdescribed below However the moving function doesnot apply to MioNet Web 1 Go to My Resources 2 Double click to open drive you want 3 Hold the Shiftkey down while dragging the file to the drive ACCESSING OR EXCHANGING FILES WITH OTHER PEOPLE S COMPUTERS You can use MioNet to share supported files such as pictures documents and project files currently MioNet doesnot support sharing of music or video files between two users or their computers Opening Moving or Copying Files from Someone Else s Computers You can access files on someone else s computer in the same way you would access files on one of your other computers except that you go to the Shared with Me tab to locate the file In orderto have accessto a resource on someone else s computer they must first give you access with MioNet 1 Go to the Shared with Me tab then double click the foldercontaining any files you need 2 Inthe window that appears locate the file you want You cando any of the following e View and edit the original file folder Double click to open the file If you have Write permission you can then make changesto it When you save these changes they are saved in the original file on the other person scompute
3. have stored your photos in and select Next Choose the MioNet users you want to show your photos and click Next Select Invite New Person to enter their E Mail address giving them instant secure accessto yourfolderof photos You can use Cth key in Windows orthe Command key on the Mac to select multiple users The last step isto choose the permission level and select Next If you want the user to only view the photos give them the read pemission If you want to enable them to add their own photos or modify ordelete photos to your folder give them the read write permission The person you invite will receive an E Mail with a link to click When they click on the link MioNet will automatically open up in their web browser and they will have instant secure accessto the folder of photos on your computer Transfer Files to Others Clicking on Transfer Files to Others opens a dialog window showing all yourcomputersand storage Choose the to navigate through your directory to highlight the folder you wish to transfer files from and select Next Choose the MioNet users you want to transfer the files to and click Next Select Invite New Person to enter their E Mail address giving them instant secure accessto your folder of files You can use Ct key Windowsorthe Command key on the Mac to select multiple users The last step isto choose the permission level and select Next If you want the user to only transferthe files
4. text box appears that tells you the type of permission you have forthe resource MIONET SHARING ALERTS When someone uses MioNet to share a resource with you MioNet sends you a notice an Alert The Alerts button in the MioNet status indicatorarea becomes highlighted If the Alerts button is not highlighted there are no notices If the Alert button is highlighted you have new notice There are several kinds of Alerts you can receive An Alert can tell you Someone gave you accessto a resource Someone modified your permissions to a resource Someone removed youraccessto a resource Someone accepted accessto a resource Someone accepted pemissions fora resource Someone declined the accessto a resource Someone declined permissions fora resource Many of these Alertscan also include an optional personal message for you With the exception of an alert that someone hasgranted you accessto a resource the notices will not require an action from you Once you have read them you can select them and click Dismiss to remove them from the Alerts window If someone gave you access to a resource you are required to acceptor decline the access 1 Click the Alerts button 2 Inthe Alerts dialog select the notice then click Accept You can now open this resource by double clicking it in your Shared with Me tab The Alerts dialog keeps the list of Alerts you acceptordecline To remove an alert from the list after the userhas acc
5. to themselves give them the read permission If you want to enable them to transfer filesto you or modify or delete your files give them the read write pemission 2008 Western Digital Technologies Inc MioNet User Manual Version 1 08 5 The person you invite will receive an E Mail with a link to click When they click on the link MioNet will automatically open up in theirweb browser and they will have instant secure accessto the folder of files on yourcomputer They can then double click the file to open it and save it to their local PC Online Help Tutorials Clicking on Online Help Tutorials opens a new web page to MioNet Support where you can find a variety of resourcesto answer your MioNet questions Control Remote PC Clicking on Control Remote PC opensa selector window with a list of allcomputers that you own within your MioNet account Highlight the computer you wish to control and select Finish A Remote Desktop session that enables your to remotely control yourcomputer will open in a new Window Start an Online Meeting Clicking on Startan Online Meeting opens a selector window with a list of all computers that you own your MioNet account Highlight the computer screen you wish to show to other people and select Next Choose the MioNet users that will be joining the meeting You can select Invite New Person to enter the E Mail address of the person you want to invite When you are done click Next Yo
6. yourresourceson a computerto be remotely accessible the computer must be powered on and notin standby orhibemation mode and connected to the Intemet To ensure that your system does not go into standby mode check the Power Settings on yourcomputer and confirm that it will not go into sleep orhibemate mode MioNet performs best when used with a high speed Intemet connection 3 acces yourcomputer remotely from a computer with a browser on the Intemet go to http www mionetcom web Enter your usemame and password when prompted and you will have secure access to your digital resources 4 Add MioNet to all yourcomputers for seamless secure access between them Download MioNet to each computerand register with the same usemame and password MioNet automatically enables you to accessfrom one computerto anotherand it appearsasif they are alllocal and all available from a single screen MIONET WEB The MioNet application provides most advanced set of features and file integration when the software isinstalled on each computer In addition MioNet Web provides remote access through a web browser foroccasions when installing the application is not possible orinconvenient All Mio Net functions like remote access remote desktop and shared filescan be accessed from computers with web browser and Intemet connection MioNet Web isthe solution to allow usersto gain accessto all of their MioNet resources from anywhere O 2008 Western Dig
7. Change Settings Ability to view the webcam and change the settings like size of the image speed in which the image isviewed and minimum video quality e Administrative Ability to view the webcam and change the settings along with managing the pemissions of the webcam Thismeans they can give others accessto your resource Make sure that you want to allow this To assign administrative permission to someone you need to click the Advanced button in the Select Permissions dialog Changing Permission Levels Once something isshared with someone you can always go back and change the level of permission you originally assigned Go to Share with Others tab Select Sort By Resources to see a list of users who have accessto that resource Highlight the person sname and click the Permissions button In the dialog window that appears change the permission level then click Finish PWNE For example afteran online meeting in most cases you should remove the access permissions so that the invitee doesnot have the privilege to view your desktop To verify the change wait briefly and you will see the updated permissions in Share with Others 2008 Western Digital Technologies Inc MioNet User Manual Version 1 08 8 Finding Out What Permissions You Have To see what permissions you have been given fora resource e Shared with Me tab select the resource you want to know about and let the mouse cursor pause fora few seconds A
8. Signing Out of MioNet To sgn out of MioNet choose File gt Sign Outor right click on the tray icon and click Sign Out To restore the window to the desktop double click the MioNet Logo in the icon tray and input yourusemame and password Automatic Sign In In many circumstancesa user may choos to skip the MioNet Sign In screen by setting the checkbox Sign me in automatically Please use this feature with care asit may open remote resources to unauthorized accessif other people use the computer Sign me in automatically will enter your usema me and password for you and open the MioNet interface Signing out of MioNet will disable Sign me in automatically however stopping and starting MioNet will not MANAGING YOUR SHARED RESOURCES How to Stop Sharing a Resource with Someone When you no longer want to share a resource with someone you can select his orhername underthe resource and click Remove 1 Go to the Share with Others tab 2 Locate the resource and double click it if necessary to see the names of people that have access to it 3 Selectthe name of the person with whom you wantto stop sharing and click the Remove button How to Stop Making Specific Resources Accessible If you no longer want a resource to be accessible to other MioNet users you can remove it from the Share with Othertab You can also stop yourown webcams and drives from being accessible on your other computers Removing a Resource from Share with Other
9. Using MioNet 4 MIONET 2008 Western Digital Technologies Inc MioNet User Manual Version 1 08 1 Copyright Notice No part of this publication may be reproduced transmitted transcribed stored in retrieval system or translated into any human orcomputer language in any fom by any means without the express written permission of Westem Digital 20511 Lake Forest Drive Lake Forest CA 92630 U S A Trademark MioNet is a trademark of Westem Digital TechnologiesInc All nights reserved Patents MioNet is covered by U S Patent Nos 6 732 158 and 6 499 054 and other filings 2008 Western Digital Technologies Inc MioNet User Manual Version 1 08 2 Contents Getting Started A Welcome to MioNet A Quick Introduction to the MioNet Interface seen 4 Setting Up Your first MioNet Computer 22 4 MioNet nes ati a US e ae lement tte ae ann dad a ane 4 Opening MioNetWeD Jaca anca nes eee E rene enr er re entier eee 5 New in MioNet QuickStart uses ra ares San cada caes Access My Files Share Photos Transfer Files to Others Online Help TutorialS sc vies AI DL CARS DO AI a a Control Remote
10. act with your computer give them the Desktop Full Control permission The person you invite will receive an E Mail with a link to click When they click on the link MioNet will automatically open up in their web browser and they will have instant secure access to view your computerscreen and control your mouse and keyboard if you give them full desktop control 2008 Western Digital Technologies Inc MioNet User Manual Version 1 08 6 SHARING FILES FOLDERS YOUR COMPUTER SCREEN AND WEBCAMS WITH OTHERS MioNet enables you to collaborate and share your digital world with others around the world oraround the comer Sharing isa basic three step process 1 Choose what you want to share invitees can only see what you want them to see 2 Choose who you wantto share with 3 Choose the pemission levels for full or partial access You can let other people have access to specific files in your computer by placing the filesin a folderto which you will grant the access permissions Once they have the access privileges they can open folder on their computer from the Shared with Me tab in MioNet You can also give them accessto your webcam and ordesktop so they can view these resources on their computer Giving Access to People Who Are Not MioNet Users MioNet lets you assign accessto people who are not yet MioNet users This processincludes sending them an automatically generated E Mail with a link that enables them to instantly acce
11. desktop in same way you give them accessto any filesorwebcamson your computer through the Share with Others tab Viewing Other People s Computer Screen Once someone gives you access to their desktop via MioNet you can view oraccessit on your computer with ease Go to the Shared with Me tab then double click the desktop you want to view Remote Computer Screen Settings MioNet allows you to change the settings when viewing and orsharing remote desktops With the remote desktop Control Panel you can e Control the size and scaling of the remote computerto make it fit onto your screen e Control the color quality increase to the highest level 24 bit color when reviewing graphic images In case you wanta full screen viewing of the desktop without the remote desktop control panel smply click on the MioNet icon in the top center of the screen To restore the Control Panel just click the icon again SHARING AND VIEWING WEBCAMS What if you want to share live video on your webcam securely with other people or on your other computers MioNet makes it possible You can also view other people s webcams with their permission Adding a Webcam to My Resources List To share a webcam remotely with other computers you must first add it to your My Resources e ifthe webcam isconnected to your local computer but not shown in the My Resources window close the window and choose File gt Scan for Cameras and New Devices Note Pl
12. ead amp Wiite Let someone read copy move and edit filesto which you have given them the access Also letsthem copy and move files to the folderto which they have Write access It s importantto realize that unless someone copiesa file and edits only the copy they are working on the original file on your computer Thismeans any changesthey save will be saved to yourfile on yourcomputer e Administrative Let someone read copy move and editfiles as wellas manage the pemissions and access of the resource Thismeansthey can give othersaccessto your resource Make sure that you want to allow this To assign administrative permission to someone you need to click the Advanced button in the Select Permissions dialog For computer desktops and screens e Desktop View Ability to view the screen e Desktop View amp Mouse Move Ability to view the screen and move the mouse e Desktop Full Control Ability to view the screen and use the mouse and keyboard With this pemission they can run applications and edit modify and delete documents e Administrative Ability to view the screen and use the mouse and keyboard along with managing the permissions of the Remote Desktop Thismeansthey can give others accessto your resource Make sure that you want to allow this To assign administrative permission to someone you need to click the Advanced button in the Select Permissions dialog For webcams e Video View Ability to view the webcam e Video
13. ease install the camera exactly asspecified in the camera instructions Viewing Your Webcam on Your Other Computers To view live video from a webcam that isconnected to one of your other computers simply go to My Resources and double click the webcam A webcam window openson yourcomputer displaying the live video The webcam view stopsafter 20 minutes To start it again click the Play button in the webcam window 2008 Western Digital Technologies Inc MioNet User Manual Version 1 08 11 Letting Others View Your Webcam You give othersaccessto your webcam the same way you give them accessto any files on your computer Viewing Other People s Webcams Once someone gives you accessto their webcam via MioNet you can view it on your computer with ease Go to the Shared with Me tab then double click the webcam you want to view A webcam window will open on your computer displaying the live video The webcam view will stop after 20 minutes To start it again click the Play button in the webcam window Saving a Webcam Snapshot You can capture a snapshot from yourwebcam by clicking Save Snapshota nd saving it to any of your computers that are online SEARCHING When content on other computers is accessible to you through the MioNet application you can search all of the shared resources at once by using the Windows search tool This includes folders that other people have shared with you on their computers The search func
14. ect changes Choose File gt Scan for Cameras and New Devices When the scan iscompleted you will see a list of the newly found devices which can then be added into your MioNet account MANAGING YOUR MIONET ACCOUNTS Retrieving a Forgotten Password 1 Open MioNet s Sign In window 2 Click Forgot usemame or password 3 Enteryourusemame orE Mail address and click Go Your password will be E Mailed to you If you have not received the E Mail please check your spam and junk E Mail folders Remember your password iscase sensitive and requires 8 ormore characters Changing a Password 1 Open MioNet 2 Goto File gt Preferences gt Edit User Profile 3 Click Edit Password 4 Input your old and new passwords then click Submit Updating Your E Mail Address To change your registered E Mail address 1 Open MioNet 2 Go to File gt Preferences gt Edit User Profile 3 Enteryournew E Mail addressand click Submit Uninstalling the MioNet Application From the Startmenu choose Programs gt MioNet gt Uninstall MioNet Follow the onscreen instructions to complete the uninstalling process Upgrading the MioNet Application MioNet generally will automatically update itself aslong as you are connected to the Intemet If you are not connected it willbe updated once you are back online If you are operating a version of MioNet earlier than version 3 then you will need to uninstall download the newest version from h
15. epted or declined it just select it and click Dismiss REMOTELY ACCESSING MY FILES ON ANOTHER COMPUTER You can use MioNet to open edit play and save any of yourfileson one of your other computers Opening Moving or Copying Files from Your Other Computer To accessa file on one of yourothercomputers Goto the My Resourcestab in the MioNet PC client and then double click the drive or folderthat contains the file 2 MioNet will open the File Explorerin the window that appears When using the MioNet PC client you are now using the local operating system and you can work with any of your files as if they were local You can drag and drop filesoropen then with any of your existing PC application e View and edit the original file folder Double click to open the file in the default application and make any changes you d like The changes you make will be saved in the original file on the remote computer e Copyitto yourcomputer You can copy the file to yourlocal computer simply by dragging and dropping it This you can make changes that don t affect the original on the other 2008 Western Digital Technologies Inc MioNet User Manual Version 1 08 9 computer Multiple files cannot be copied using MioNet Web you may copy a single file at a time e Move itto yourcomputer Using the MioNet application to move the file to yourlocal computer instead of copying it Hold down the Shiftkey while you drag it to a place on yourlocal
16. erfrom your existing MioNet contact lit or you can search forthem by selecting Find MioNet user Once you have selected or found the MioNet user please click Next 3 You are asked to choose the permission level See Understanding and Specifying Permission Levels below Check the desired permission then click Next The other person will receive an E Mail and online Alert informing them that they have a new share They can access the resource through a link in the E Mail that will open a session of MioNet Web or accessthe resource through the MioNet application Once the person accepts the Alert informing 2008 Western Digital Technologies Inc MioNet User Manual Version 1 08 7 them you want to share a computer resource they will have accessto that folder desktop or webcam Understanding and Specifying Permission Levels Permissions define the nature of accessgiven to use a resource The invitee will only have accessto the resource you have given and only with the specific permissions you have granted When you share with someone in MioNet the Select Permissions dialog appears and gives you the choice of three different levels of access forthem Choosing Permission Levels The Select Permissions dialog gives you the levels of permission to specify for resources you share Each kind of digital resource has different permissions For drives and folders e Read Let someone read orcopy files you are sharing with them e R
17. esources List Viewing Your Webcam on Your Other Computers Letting Others View Your Webcam Viewing Other People s Webcams ive Saving a Webcam Snapshot iii ren AEAEE A iE AE EEE e ANAA E EA AEAEE Starting Stopping and Signing Out of MioNet Starting or Restarting Stopping Signing Out of MioNet Automatic Sign Managing Your Shared How to Stop Sharing a Resource with Someone How to Stop Making Specific Resources Accessible Removing a Resource from Share with Others at Removing a Webcam from My Resources iii Removing a Computer from MioNet Access Updating MioNet When You Add or Remove a Drive Managing Your MioNet Account Retrieving a Forgotten Password Changing a Password Updating Your E Mail Address en Uninstalling the MioNet Application iii Upgrading the MioNet Application sisi Customer Support and Online Accessing MioNet Help on the Web Contacting Customer Support 2008 Western Digital Technologies Inc MioNet User Manual Version 1 08 3 GETTING STARTED Welcome to MioNet MioN
18. et is about smplifying your digital world by transparently connecting computers storage drives and people so that you have instant local accessto all of yourfilesand programsand you can selectively share with others MioNet isthe only solution that makes all remote files available in a single interface and makes them feel like they are local A Quick Introduction to the MioNet Interface There are four main tabsin the MioNet user interface Quick Start allows you to perform many common tasks easily and quickly My Resources enables you to access all your computers and storage drives Shared with Me enables you to access everything shared with you Share with Others enables you to share folders your computer screen and webcams with others SETTING UP YOUR FIRST MIONET COMPUTER Setting up a computer for MioNet sharing and remote accessisa smple process 1 Install and register MioNet on yourfirst computer Download MioNet from http www mionet com or use the installer provided on a CD orothermedia and follow the instructions Double click the file to begin the installation and set up process MioNet will guide you through the creation and registration of yoursecure MioNet account Once you have registered with MioNet use your current usemame and password to sign in and add new computer to youraccount You will not need to re register for another user name and password when installing MioNet on your other computers 2 If you want
19. ital Technologies Inc MioNet User Manual Version 1 08 4 Opening MioNet Web accessthe MioNet Web go to http www mionetcom web and Sign In After you sign in MioNet Web may require some plug ins to be installed Please answer Yes for any security wamings about allowing plug ins Once you have finished MioNet Web will be opened in the web browser window The MioNet user interface looks the same within the web browser The only difference is that remote file access will use MioNet window to accessfiles requiring more stepsto open edit save and copy files between systems MioNet Web works with the following Windows 2000 XP and Vista running IE 6 or higher or Firefox 2 or higher Mac OSX Tiger and Leopard with Safari 3 or higher or Firefox 2 or higher NEW IN MIONET Quick START MioNet now has a new tab that helps you accomplish all the activities you need MioNet to do We have included several helpful buttons that step you through common tasks Access My Files Clicking on Access My Filesopensa dialog window showing all yourcomputersand storage Highlight the directory ordrive you wish to access and select Finish The MioNet application will open Windows Explorer to view the directory MioNet Web willopena MioNet file explorer window for you Share Photos Clicking on Share Photos opensa dialog window showing all yourcomputersand storage Choose the to navigate through your directory to highlight the folder you
20. r You are not working with a copy e Copyitto yourcomputer To copy the file just drag it to the desktop ora folderon your computer Thisway you can make changes that don t affect the original on the other computer e Move itto yourcomputer If you are using MioNet application and been given Write access to a file you can move it to yourown computer by holding down the Shift key while you drag it to a place on yourlocal computer REMOTE COMPUTER CONTROL FROM ANYWHERE Control your computer from any location when you need to access your E Mail client oran application that is only available on one of yourothercomputers not the one you are sitting at With MioNet you see the screen and control the mouse and keyboard of that remote computer as if you were sitting in front of it 2008 Western Digital Technologies Inc MioNet User Manual Version 1 08 10 Viewing and Accessing Your Computer Screen on Your Other Computers view oraccess your desktop on one of yourothercomputers simply go to My Resources and double click the computer you wish to control identified asthe desktop entry You willbe connected to the desktop SHARING COMPUTER SCREENS FOR ONLINE MEETINGS What if you want to run a sales meeting and share a PowerPoint presentation on your desktop securely with other people oron yourother computers MioNet makesit possible Letting Others View or Access Your Computer Screen You give others access to your
21. s To remove resourcesthat you have shared with others e Go to the Share with Others tab select the folder desktop drive orwebcam and then click the Remove button Removing a Webcam from My Resources If you no longer want a webcam to be accessible on your other computers 1 Disconnect the webcam from your computer 2 Choose File gt Scan for Cameras and New Devices 3 message willappearinforming you the camera hasbeen removed The webcam willno longerappearon the My Resources and Share with Others tabs Removing a Computer from MioNet Access If you no longer want a computer to be accessible with MioNet uninstall MioNet on that computer e From the Startmenu choose Programs gt MioNet gt Uninstall MioNet Altematively if you want to keep MioNet installed but remove accessto it from another one of yourown computers you can use the Remove Computercommand instead 2008 Western Digital Technologies Inc MioNet User Manual Version 1 08 13 1 Stop MioNet on the computerto which you want to remove access a Go to MioNet on yourothercomputer and then choose File gt Remove Computer b Selectthe computer you wish to remove If you try to remove a computer that is still connected to MioNet you will receive an eror mesage The computer is removed from the My Resources tab Updating MioNet When You Add or Remove a Drive When adding orremoving a drive ona computer a scan isneeded by the MioNet application to det
22. ssthe item you have shared with them 1 To create a share go to the Share with Otherstab and do one of the followings e have shared this item before select it from the list then click the Share With button a Selectit from the list b Then click the Share With button e if you have not shared this resource before click the Folder Camera or Desktop button then choose what you wish to share Click Next 2 Inthe screen that appears click Invite new person 3 Inthe Invite new person dialog enter the E Mail address of the person or people you wish to invite as wellasa specific message Click Continue 4 You willbe asked to choose the permission level See Understanding and Specifying Permission Levels below Check the desired permission then click Next The other person will receive an E Mail informing them that they have a new share They can access the resource through a link in the E Mail that will open a session of MioNet Web The usercan also install the MioNet application to access the item you have shared with them Giving Access to Other Current MioNet Users 1 Goto the Share with Others tab and do one of the following e have shared this resource before a Selectit from the list b Then click the Share With button e If you have not shared this resource before click the Folder Camera or Desktop button then choose what you wish to share Click Next 2 You can then select the us
23. tion doesnot apply to MioNet Web By default when you search in My Computer it searchesall of yourMioNet accessible content Keep in mind that searching through whole and multiple drives takes some time 1 Double click the My Computericon on your desktop Notice that anyone else s drives that contain resources to which you have been granted MioNet accessare listed under Network Drives 2 Clickthe Search button selectand enter the criteria you are looking for and then click Search STARTING STOPPING AND SIGNING OUT OF MIONET If you want to close the application on yourdesktop but still have the MioNet application running so that your resourcesare still available remotely you can Sign Out To shutdown the MioNet software so that resources are not available remotely you will need to stop MioNet Starting or Restarting MioNet To restart MioNet e From the Startmenu choose Programs gt MioNet gt Start MioNet e Youcanalso select the MioNet desktop icon if itis available Stopping MioNet To stop MioNet e From the Startmenu choose Programs gt MioNet gt Stop MioNet e You can also choos to Stop MioNet by right clicking the system tray MioNet icon 2008 Western Digital Technologies Inc MioNet User Manual Version 1 08 12 Once MioNetis stopped you will not be able to accessthis computer remotely and none of the shared resources will be accessible to others until you start MioNet again or restart your computer
24. ttp www mionet com download and reinstall To find your MioNet application version number choose Help gt About The version number is displayed in the window that appears 2008 Western Digital Technologies Inc MioNet User Manual Version 1 08 14 CUSTOMER SUPPORT AND ONLINE HELP Accessing MioNet Help on the Web The Online Help menu item in the MioNet application takes you to the MioNet Support page which provides frequently asked questions and answers FAQS a KnowledgeBase and information on how to contact Customer Support To open help choose the menu items Help gt Online Help Contacting Customer Support If you need to getin touch with Customer Support open MioNet and choose the menu items Help gt Online Help Select the Knowledgebase link to submit a customer support request and to locate specific geographical contact information 2008 Western Digital Technologies Inc MioNet User Manual Version 1 08 15
25. u can use key in Windows orthe Command key on the Mac to select multiple users The last step isto choose the permission level and select Next If you want the user to only view your computer screen like fora sales presentation give them the Desktop View permission If you want to enable them to interact with yourcomputer and edit documents give them the Desktop Full Control permission The person you invite will receive an E Mail with a link to click When they click on the link MioNet will automatically open up in their web browser and they will have instant secure access to view your computerscreen Aftercompleting an online meeting you should access Share with Otherstab to remove the pemissions ending their ability to see your desktop Get PC Help from Friends Clicking on Get PC Help from Friends opensa selector window with a list of all computers that you own your MioNet account highlight the computer you that you need help with and select Next Choose the MioNet users that will be helping you by highlighting their name on your contact list or by selecting Invite New Person button to enterthe E Mail address and click Next You can use Cth key Windows orthe Command key on the Mac to select multiple users The last step isto choose the permission level and select Next If you want the userto only view your computer screen give them the Desktop View permission If you want to enable them to inter
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