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TT Knowledge Force 2014 R2 Professional

1. Click the vertical scroll bar 16 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Add an author role Display lists involving media objects and texts Change object sequence d d C Insert AutoShapes C Work with object links d d dl d Insert interactions Arrange bind and group objects Add effects Manage additional paths Multimedia C Add flash and films C Generate speaker texts C Add sound Templates C Lay out global templates C Lay out your own templates Updating and document variants C Update recordings ReRecording C Form variants Export and import texts Work support Generate tasks C Export and import as well as send TTCP from local workspace C Duplicate documents in the local workspace Exports C Export documents from local workspace C Export documents from local workspace Export WBT Export manual Version management Delete versions C Recreate versions Note that you can also control the right to delete and or recreate document versions under Version management This of course only impacts on repositories for which versioning is enabled The author role will become available as soon as your settings are confirmed by clicking the OK button it can then be assigned to any user Needless to say author roles can also be subsequently changed A Please note that changes made to an author role
2. Accelerator only Administrator Administrator Luthor Maintenance roles a cb3 C Courses only Processes only Topics only Process roles The dialog that then appears is for maintaining all data relevant to the new user A For each user at least a Primary license has to be chosen in order for the user to be 18 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference able to log on to the server The following text will remind you to provide a license from the corresponding drop down field The user is or will be deactivated Please choose a primary license to enable the user amp You can also specify a secondary license which may enable the user to log on if all licenses of the primary group are currently taken For users who frequently have to work offline you may want to Allow checkout licenses z For external users like LDAP users you have to assign at least a primary license via the administrative section Assign authorizations to external users Externe Berecht igungen pflegen Specify a user name The future user will have to enter this when logging on to TT Knowledge Force In this example Doe Now enter the password Since the actual characters of the password are not displayed you have to enter it twice to rule out the possibility of a typing error The password in this example is 12345 gt Enter the first and last names of the n
3. hy Computer File name server sethngs serversethinds zi Save as type Compressed zipped Folder w Download Complete Saved _ ettings serversettings zip From 192 166 85 171 Downloaded 37 0 KB in 1 sec Download to Ci server settings serversettings zip Transfer rate 37 0 KES Sec Close this dialog box when download completes Click the Close button TT KNOWLEDGE FORCE 77 TT Knowledge Force 2014 R2 Professional Administrator s reference Generate new setting transport Generate new setting transport Here you can view the result report and download the transport package 3 S tatus x Download result of the export Click the Close button 8 4 2 Import server settings O settings reel Ne Eae Imports iy Import server settings Exports i Export server settings Click the Start button next to Import server settings 78 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Import setting transport Import setting transport Here you can import server settings the imported settings are synchronized with those existing on the server First upload the transport packet Then you have the possibility 1 to see possibly occurring warnings and errors via a preview of the import The last step starts and monitors the final import process If the import is complete you are offered a report for downloading Before the start of
4. only with own Glossary terms only with own Glossary terms only with own Glossary terms TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Add an author role Seles Add an author role Properties Structuring and modelir Documentation Documentation Assign documents Assign test cases View Add Edit Edit own Documents only Delete Delete own Documents only Create variant Create variant own Documents only 1 Associate owner own Documents only Republish documents Assign owner woo woo yo y OY Process docs rl F User documentation C Expert docs F Instructions rl F Course docs System docs rl F Test case F F Test report P F Links Ald b b b b b b b bid Click the Documentation tab On the documentation tab the first section lets you specify which rights a user with this au thor role enjoys with regard to documents stored in the Integrator As you can see settings can be introduced for each document type i If you want to select the checkboxes for an entire column or remove the selection you merely need to double click one of the checkboxes This will transfer the respective selection to all other checkboxes in the particular group Alternatively you can use the checkmark button to set unset all rights for the respective column z Please note that you cannot set all options as the re
5. TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Add new authorization assignment Sele Add new authorization assignment Name User Group Type Primary license Sever Allow checkout license Secondary license Add remove roles Add remove roles Maintenance roles Process roles Author Director of Field Operations Special Agent Special Agent in Charge Confirm the settings made via the OK button 3 8 How to edit an authorization assignment Ba w Processes Topics Courses Poke Docurnerit Dooren hoes fi t id Setmes Qusers 5 aGrwumer weer ectourts 7 e A Defne manterance rciet A O Show axctve usar Frocess mode O Define process ievels Search for authorization assignments O Cocumertation Pees O Seno repostones Name Define fie types Define fie ectensians 3 Otiect management O Document Assignments found aaa Dooaumert type aa E ES A course I Ofi Operations OU Groups DC CTU DC oca Group ae A Courses erin Start by searching for the external group assignment that you want to edit i If you enter an asterisk as your search term the search results will display all ex ternal group assignments To edit one of the external group assignments click the appropriate Edit properties button TT KNOWLEDGE FORCE 29 TT Knowledge Force 2014 R2 Professional Administrator s reference Edit
6. Type Filesystem 7 Prr Root directory C TTKF datastore_6808 Define file extensions Storage template Sittc hash256 ttc uuidcompact ttc filepext a Object management CRE URI cre On rrant Click the Add new document repository bution TT KNOWLEDGE FORCE 55 TT Knowledge Force 2014 R2 Professional Administrator s reference Setup repository Setup repository 1 Select repository type Please choose the type of the new repository Fiesystem x Filacyvyetam Click the Please choose the type of the new repository combobox Click the URL list item setup repository Setup repository 1 Select repository type Please choose the type of the new repository URN Cancel Click the OK button 56 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference setup repository Sele A Setup repository English US v 1 Repository type URL 2 Setup Display name Wikipedia En Base URL http en wikipedia org wiki Techmcal name Validate availability immediately Cancel Assign a name to the new repository i You can enter several Display names here one for each screen language To enter a Display name for another language just open the dropdown currently set to English US and switch to the desired language like German Germany Enter Wikipedia En into the Display name field As ment
7. released All tid v working working Al sini C 2 planning planning All L b All 0 M 4 Add Tithe technical Name Roles Assigned Functions Remove quality released quality teleased P All nereaseVersionfunctian G working quality working quality Alt md ee working released working released Al F IncreaseVersionPunction released _quality feleased_ quality All w quality working quality working P A a El planning working gi Hp A ge amp TT Knowledge Force automatically detects inconsistencies in the workflow With the current settings the Planning status would be useless as it is not linked to the work flow in any way This can be changed by making the planning status the Entry status of the workflow Click the Entry status radiobutton eZ As a consequence of the change to the entry status a new inconsistency has now arisen due to the fact that there is currently no action defined to promote a document from the planning status to any other status gt Fill in the Actions Title field example planning_working Fill in the Actions Technical Name field example planning_working g Click the button 40 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Workflow default workflow English US D The following action s is are not used planning_working The following status es cannot be reached even though it is they ar
8. Delete Courses may be deleted Assign target The maintenance role may assign process roles to a course assuming that they group have been licensed and maintained Assign The role includes the authorization to assign existing documents documents 3 4 1 3 Roles View frre role may only view process roles Changes and deletions are not possible New process roles may be created Edit The maintenance role may change the metadata and roles However roles may not be deleted Roles may be deleted TT KNOWLEDGE FORCE 21 TT Knowledge Force 2014 R2 Professional Administrator s reference 3 4 1 4 Topics View frre role may only view topic folders Changes and deletions are not possible Add frre role may create new topics Edit The maintenance role may change the metadata and topic folders However the Tonk oturemaybedaea E E may not be deleted Delete Topic folders may be deleted folders may be deleted Assign The role includes the authorization to assign existing documents documents 3 4 2 Documentation rights 3 4 2 1 Document types View The role may only view the respective document type Changes and deletions are not possible New documents of this type may be created Edit The maintenance role may access and edit documents of the respective docu ment type However documents may not be deleted Documents of this document type may be deleted 3 4 2 2 Documenting Maintenance role Component F
9. entityValueList gt propertyValue Examples Sample files are included in the TT Knowledge Force package They can be found zipped in the Knowledge Force subfolder TT KF HOME contrib importsamples excel import examples zip The ZIP file contains a subfolder named processes which contains the following files gt process import sample xls Excel file for importing sample processes gt processt import sample xml configuration file with the Import Descriptor for the sample import 9 8 Setting up which information is displayed in the list view You can customize which data is displayed in the list view In this example the Documents list in the Processes view is to be modified to include the technical names of the listed documents To accomplish this mar e Processes Topics Courses Roles Documents Glossary Document types E Settings Pe 5 Users LF Settings Ph a Administer user accounts 2 f Define maintenance roles 2 j s 4 A Assign authorizations to external users D ocument P Show active users Show checked out licenses Process model Title f Define process levels 5 Documentation Setup repositories Define file types P Define file extensions document C2 Object management A PETEN Technical name of object instance D Document Technical name Click the Settings tab 2 As the list settings for the Document object are to be changed Document mu
10. ments For every status the accessibility can be constrained and the change to another sta tus can trigger freely configurable functions Initial parameters Description and permissible values rmetaAttribute The meta attribute of documents that should be synchronized with workflow engine That means it will not be modifiable but be set automatically by the workflow engine This should make the migra tion from older version easier In most cases the value will be workflowstatus The available functions have to be configured on a separate section after the services sec tion The parameters depend on the concrete functions The functions section starts with the functions tag which has no attribute It optionally con tains some init param entries that will be passed to all functions After this the functions fol lows Each function is declared by a function tag The function tag can also contain in it param entries to pass some function specific parameters to the function The function tag provides these attributes Attribute Description and permissible values name Unique function name used to reference the function by the work flow engine The name will also be shown to user at GUI to assign functions to transitions class The implementing class of the function Note In later times it may be make sense to use the same class for different functions because the behavior may be differ depending on the committed parameters Sched
11. only the document owner not the assignees will receive an e mail if the action is performed for one of their documents Notify AssigneeOnlyFunction only the document assignees not the owner will re ceive an e mail if the action is performed for one of their documents NotifyRoleMembersTargetState all persons who are in charge of documents in the target state will be notified once a document enters the new state RevokePublishingFunction upon calling this function the document will no longer appear in the portal until a new version is published A use case would be a status change to an obsolete state Al piii echian Name Hols A lt lt apnmed tec Teor Quality released quality_released Ali ncreaseVersonf unction o working Quality work ng_qualty All 9 working released workeng released al Increase VersonFunction v elessed_quaiity released _qual All 3 quality_working QGuality_workang All o panning wonang planning working aas TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Click the OK button i il l r i nil Updating workflow settings may take some time especially if a large number of docu ments are affected by the changes Please be patient TT KNOWLEDGE FORCE 43 TT Knowledge Force 2014 R2 Professional Administrator s reference 5 Configuration management 5 1 Managing multiple configurations With Design Man
12. or Shift Ctrl Alt keys is active in the current e Learning step 10 2 2 Customizing options gt Key or key combination that displays the access key flag default Alt Ctrl gt Visibility of flags if using the key key combination default true gt All style definitions for the flags can be modified via CSS default Font Arial 12px Color 000000 Background color FFFFAA The access key attributes can be modified in Customizing An access key can be deleted by specifying an empty string TT KNOWLEDGE FORCE 117
13. A description for the job If this is a key of the schedulers resources bundle the matching resource will be shown on GUI cron The default cron expression for this job If it is allowed it may be changed by any user editallowed If this is set to true the cron expression can be modified by users Inside the job tag can optionally follow some additional default init oaram entries Those are job specific feature config xml The Properties of objects and views that are managed via the Workbench are defined in the configuration file feature config xml This is therefore the main file for customer specific modifications to the knowledge model customizing The feature contig xml consists of four main sections repository providers Specifies the types of document repositories and their Properties In the standard system there are only two types filesystem and webdav their Properties should not be changed trees Defines the structure of the Workbench views Process tree Topic tree etc These specifica tions should not be interfered with content handlers Activates special handling routines for uploading certain types of documents e g Team Trainer objects and ZIP archives These settings should not be interfered with Since customer specific modifications are usually limited to the Properties of objects the following part of the document provides an in depth analysis of the entities section 116 T
14. FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Click the Close button Document Management area TT Knowledge Force Licensed to PM Poles Documents Courses Glossary YOCESSES Topics 9 OC Business Processes p 7a a E First process Documents 8 Roles Attributes H O Second process mae E O Another process ax Json amp BM Opie ga h H O Requesting Source of supply H O Goods receipt t O Ordering and order monitoring G O Payment handling 9 O Stock control and assessment of demand The processes have been imported 9 7 Process import via Excel Configuration General information on the process Excel import The process Excel import also supports the option to retain the root process If this is select ed the root node will be replaced with the root from the import However this also means that all processes that used to be in the Workbench will be lost Each row of the Excel file contains a main dataset a process as well as optional secondary datasets for roles organizational units Both roles and organizational units can be created with this import Roles are automatically assigned to the process main dataset General parameters Name value Description Examples Name of the Excel sheet on which the import infor sample sample sheet mation is found or the sheet no beginning with 1 1 1st sheet Technical name of the Technical n
15. TT Knowledge Force 2014 R2 Professional Administrator s reference i Whenever a document type is moved or copied all subordinate document types are automatically included in the operation 2 5 How to remove a document type Document Manapement area TT Anowteder Force Licensed to Team raming Net GmbH Documerts at Tt Or Be Procase Tooks Courses Roles l p 3 A awe o os t Bom eee 3 90 User documertation F AdTDutes Jy Reports oo linetructiors 2 5 5 ICFs ocurran gt Uume Tithe Documents Extended document erties Content language Edt status QuxkAccess signature a a created Wed 09 May 2007 8 23 PM SYSTEM moe To remove a document type start by highlighting it in the tree In this example select the Course manual document type A document type can be irrevocably deleted via the U Delete selected button Delete document types A iE eee A Delete document types Confirmation request re you sure you want to delete the selected document types The following document types will be deleted D m rm Mir faire of iner e ument types 1 3l ass Assigned documents 1 If you are sure that you want remove the document type confirm the confirmation prompt Delete that then appears by clicking the button Whenever a document type is deleted all linked documents are automatically included in the deletion operation However the confirmati
16. Whenever you are dealing with a multilingual meta attribute the meta attribute value as suming that the meta attribute for the object with the technical name exists will always be created in the current editing language of the user carrying out the import Meta attribute values of the meta attribute lists type have to match the preconfigured ranges Example from the configuration file lt extractor name Description type propertyValue gt lt set parameter name column value C gt lt set parameter name systemProperty value description gt lt extractor gt Example from the Excel file Technical name of the document Test document import This is the test document asa _ document01 placeholder placeholder Sample files are included in the TT Knowledge Force package They can be found zipped in the Knowledge Force subfolder TT KF HOME contrib importsamples excel import examples zip TT KNOWLEDGE FORCE 95 TT Knowledge Force 2014 R2 Professional Administrator s reference The ZIP file contains a subfolder named documents which contains the following files gt document import sample xls Excel file for importing sample documents gt document import sample xml configuration file with the Import Descriptor for the sam ple import Sample documents with which the document import can be tested are also included 9 6 How to import existing process structures from Excel The Workbench comes w
17. an administra tor It should be regarded as a supplement to the User Manual the content of which it is assumed the reader is already familiar with 1 1 1 Which Workbench views are specifically intended for an administrator s eyes The Workbench offers two additional views for administrators It s possible to switch from one to the other via the tasks at the top of the screen Processes Topics Courses Roles Documents Document types Settings _ types Settings 1 1 2 Document types Each document is assigned a particular document type such as user documentation process documentation or system documentation The document type offers a way of grouping documents together based on their content and is therefore crucial to improving clarity Document types are specified in the Document types maintenance view and can be configured as the administrator sees fit amp various editing rights can be defined for document types in the maintenance roles please also refer to How to create a maintenance role 1 1 3 Settings This is where universal settings are introduced such as those specifying the logical process levels for the process model and settings relating to the administration of document reposito ries This is also where the various users are administered 1 1 4 Other administration functions In addition to the Administration views there are some additional administration functions which have been implem
18. area Multilingual string When you select a tree item below the Object management section in the settings tab its currently defined properties are listed to the right In the example let s assume you want to introduce a property to define a course s difficulty To accomplish this start by adding a new property Click the Add new property bution ruir new property Create new property Engish US De jree f tic ullty Vertes H ficui Enter Degree of difficulty into the Title field Click the Technical name input field Enter difficulty into Technical name field TT KNOWLEDGE FORCE 67 TT Knowledge Force 2014 R2 Professional Administrator s reference 4 Click the Open dropdown button for Display type Click the Multiple selection check box list item eote new property Create new property English US Degree of difficulty Comma separated kst Ede the values cof the propery The values will be keot m the database O The values will be deleted from the database The values will be replaced with the default value OF avaiable a Techaical homie difficulty As you can see the possible values of the property have changed in accordance with the change in type Click the Edit the values of the property hyperlink 68 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Edit values of the property Edit values of the proper
19. been removed Conclude your editing activities by clicking the OK button 3 9 How to delete an authorization assignment Document Management area TT Knowledge Force Licensed to TTS Testserver i of T d af Ss Y Processes Topics Courses Roles Documents Gocument types Satire U f G Settings 5 Ep Users O setungs Adrninester user accounts o amp O Define maintenance roles ASON aAuthorizabons t i H Show active users ASSON autno nzavons to exte nal USE I S 3 Frocess model A mrocess levels s W Denne process levels Search for authorization as 5 O Documentation O Setup repositories Name Search Define file types Define file extensions Start by searching for the authorization assignments that you want to delete H If you enter an asterisk as your search term the search results will display all authorization assignments Click the Search button 32 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference 0 Settings 0 Assign authorizations to external users Search for authorization assignments Name Search Assignments found 0 A fN aimeidato oU User 0C CTU DC loca User 2 CN Analyst OU Groups DC CTU DC local Group f m fn Brannonda oU User 0C CTU DC local User 2 CN Field Operations OU Groups DC CTU DC local Group N OBrianCch OU User DC CTU DC lacal User N StilesEd OU User DC CTU DC loc
20. maintenance roles to later import these into a different TT integrator for example 1 from a test system into a production system Please describe your export packet in this step by assigning title description version number as well as a technical name Settings Finally you can select which server settings should be contained in the export In the last step the export process is started and monitored When the export is completed a link to the transport file as well as to a report will be made available to you Here you can export the server settings from the TT Integrator Title Description Version Server settings O A Technical naa serversettings Ba 73 Next gt Cancel As usual you have to provide at least the information for the fields that appear in bold print a TT KNOWLEDGE FORCE 73 TT Knowledge Force 2014 R2 Professional Administrator s reference Title and the Technical name of the transport For reference purposes you may also want to use the Description and Version fields gt Enter Server settings into the Title field Enter serversettings into the Technical name field Click the Next gt button Elk Generate new setting transport E Generate new setting transport In this step select the server settings to export Maintenance roles and object P properties can be exported at the moment Thus you in a position to export individual authorization
21. released All 7 f 53 a 1 ing Ei in j z g j pearing sanning Al g Ardd itk lechnical Name Roles Assigned Functions Homove Quslty_reeased Quality released gt Po IncreaseVersonFuncthor re working quabty working Quality 7 AN tior P _ r working released working_relessed gt All IncreaseVersonFurctor Pe The default workflow is now shown Basically a workflow must contain entries for the follow ing categories gt Status gt Actions The actions defined can then be used to create valid transitions from one state to another First place the cursor in the empty Title input field next to Status Enter planning as a Title Click the Technical Name input field Enter planning into the Technical Name field g Click the Add button TT KNOWLEDGE FORCE 39 TT Knowledge Force 2014 R2 Professional Administrator s reference 4 The following status es cannot be reached even though It is they are used In the workflow quality released working Tithe default workflow Status quality released working planning quality No action quality released quality working No action w released Transition released quality y Ne SCION NO action No action vo working working quality working release w NG REIGN No action x planning No action Y No action No action y NO action Tithe Technical Name Roles Documents Published tatry Status Add Re quality quality All Ll released
22. roles Object administration Here you can select which of the TT Integrators settings should be exported Document Document type Glossary Glossary entry Glossary category Course Course section Course category Process Process type Organizational unit Role Topic Maintenance role aeaa aWononmnmmea Cancel i In the example let s assume you would like to include all settings in the export To do this simply double click any of the checkboxes e g the Process checkbox Double click the Process checkbox Click the Next gt button TT KNOWLEDGE FORCE 75 TT Knowledge Force 2014 R2 Professional Administrator s reference Generate new setting transport Generate new setting transport Here you can view the result report and download the transport package 3 S tatus Download transport package x Download result of the export After a few seconds the transport package Is available for download Click the Download transport package hyperlink File Download Do you want to open or save this file iz Name server settings serversettings zip il Tepe Compressed zipped Folder From 192 168 865 171 Click the Save button 76 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Save in O f e m Amy Documents i og My Computer My Recent My Network Places Documents Documentation E Desktop May Documents
23. selectable name for scheduler instance It should be unique inside a VM Freely selectable id for scheduler instance It has to be unique inside a VM Freely selectable id for scheduler instance It has to be unique inside a VM This parameter selects the implementation that provides the cron jobs to scheduler At the moment there exists only one selectable implementation loading the cron jobs using hibernate So the value for this parameter has to be de tts bd model HibernateCronJobProvider The resourcebundle that contains the resource for configured job This may be replaced by a better solution later but at the moment it is needed and should be set to de tts bd resources content jobs The name of the crontable that contains the jobs for this scheduler The crontable follows the service section of the applica tion config xml file and will be described later The scheduler holds some information about that latest executed jobs This parameter sets the maximum number of entries the ex ecution history should contain The scheduler service is based on the Quartz library so all configuration parameters this library provides can also be used for scheduler services Have a look for Quartz manual to get additional information All those parameters are also available for the jobs triggered by the scheduler service So in some cases it could make sense to add parameters that should be provide to all cron jobs This depends on the job i
24. structures and object definitions with their properties You can switch between maintenance roles and object administration by selecting the appropriate tab Source The export process is started in the next step Maintenance role Ea Object administration Here you can select which of the TT Intearator s settings should be exported AK Autor L A utror DokuautorO1 mrolel mrole2 2 Project manager 3 TA uality manager F Sys Test Defect KF amp In the second step you can define which Author roles and objects to include in the transport In the Example select the Author Project manager and Quality manager author roles Click the Author checkbox Click the Project manager checkbox gt Click the Quality manager checkbox Now switch over to the Object administration tab gt 4 Click the Object administration tab 74 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Generate new setting transport Si Ed Generate new setting transport In this step select the server settings to export Maintenance roles and object 3 properties can be exported at the moment Thus you in a position to export individual authorization structures and object definitions with their properties You can switch between maintenance roles and object administration by selecting the appropriate tab _ The export process is started in the next step Maintenance
25. the existing licenses are in use The Close selected user session button allows the administrator to log out users Since it is impossible to log oneself out one person in the list is usually unselectable checkbox Is inactive 3 11 How to display all checked out licenses To quickly get an overview how many users have currently checked out a license thus di minishing the total number of licenses currently available to other users on the server the administrator can use a dedicated list Document Management area T Knowledge Force P a Processes Topics Courses Roles Documents Document types Settings Structure Ej B onal settings W Reports O Sees amp Define maintenance roles ff Assign authorizations to external users _ nfl Show active users Administer user accounts Click the Settings tab Click the Show checked out licenses hyperlink 34 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Document Management area TT Knowledge Force Picee ceS Topics COUrses Roles Documents t Settings gt Users ver settings f Administer user accounts Define maintenance roles 4 Assign authorizations to external users Show active users eaShow checked out licenses G4 Process model Define process levels G4 Documentation 0 Setup repositories 0 Define file types i Define file extensions Show checked out licens
26. the process you can check the transport packet s content by invoking the report within the packet Now please indicate the transport packet zip and wait until the file has been uploaded to the server Upload Here you can Upload the transport package Transport packet to server settings _________ M Click the Browse button Choose file my Documents a My Computer Mu Recent mJ My Network Places Documents i i File name seryer sethings serversettings zip My Network Files of type All Files Click the server settings serversettings zip list item gt Click the Open button TT KNOWLEDGE FORCE 79 TT Knowledge Force 2014 R2 Professional Administrator s reference Import setting transport Here you can import server settings the imported settings are synchronized with those existing on the server First upload the transport packet Then you have the possibility 1 to see possibly occurring warnings and errors via a preview of the import The last step starts and monitors the final import process If the import is complete you are offered a report for downloading Before the start of the process you can check the transport packet s content by invoking the report within the packet Mow please indicate the transport packet zip and wait until the file has been uploaded to the server Upload Here you can Upload the transport package SSS Transport packet to server settings C Docume
27. tree TT KNOWLEDGE FORCE 103 TT Knowledge Force 2014 R2 Professional Administrator s reference The title of the process is always created in the current editing language of the user carrying out the import You need to ensure that the processes that are specified as predecessors either already exist or were imported before the actual process dataset Process title on Process title on Technical name of the level 2 level 3 Process 1 Level 1 Process 2 Level 2 ii 11112 Process 1 Level 1 Process 2 Level 2 Process 3 Level 3 11113 Process 1 Level 1 Process 2 Level 2 Process 4 Level 3 11114 Example from the Excel file Example from the configuration file lt extractor name ProcessStructure type processStructure gt lt set parameter name strategy value fullpath gt lt set parameter name startColumn value A gt lt set parameter name endColumn value C gt lt extractor gt Excel identifier for the column to be evaluated with the titles of the roles or organizational units Titles are displayed in a comma separated list here To be used with the column parameter This indicates the language RFC1766 e g de de to be used to search for a role organizational unit with the specified title idColumn A ZZ Excel identifier for the column to be evaluated in which the technical names of the role organizational unit are found Technical names are displayed in a comma separated list h
28. 9 1 2 Column extractors gt The value mapping construct value mappers can be used within the extractors They merely replace values in the Excel file with substitute values lt value mapping gt lt Mapping importValue Global systemValue area gt lt mapping importValue Prozess systemValue process gt lt mapping importValue Prozessschritt systemValue processstep gt lt value mapping gt This function is particularly useful when one wants to replace abstract technical names with human readable representations in the Excel sheets 9 2 How to import user accounts and their settings from Excel You can easily import user accounts and their settings from Excel To do this Document Managemen area TT Knowledge Force Licensed ta PM wr Processes Topics Courses Roles Documents Glossary Document i gt 4 a Assign authorizations to etemal users O Show octhe users P Show checked out licenses Process made S 1 define process levels O Documentation iy Import user list from Excel g Setup repostones Click the Settings tab Click the Administer user accounts tree entry Click the Tools tab gt 4 Click the Start button TT KNOWLEDGE FORCE 83 TT Knowledge Force 2014 R2 Professional Administrator s reference Import user list from Excel Import user list from Excel You can now choose the Excel file which contains the user information Make sur
29. LEDGE FORCE 97 TT Knowledge Force 2014 R2 Professional Administrator s reference Use the appropriate Browse button to select the configuration file from your file system i Due to the enormous functional scope and flexibility of the import mechanism we will not discuss the actual structure of the configuration file here Please refer to the next chapter for details import list of processes from Excel Import list of processes from Excel You can now choose the Excel file which contains the process information Be sure that the AutoFilter option is disabled for this file Furthermore you can choose a XML file which contains the import configuration Please choose an Excel file which contains the data and a XML file which contains the configuration Excel file otexamples processesiprocess mport sample xls Browse Configuration file ortexamples processes process importsample xml Browse Keep the root Start point of import A If you uncheck Keep the root you can force the current root process to be replaced by the first process in the Excel file Click the Next gt button Import list of processes from Excel Import list of processes from Excel Here you monitor the current status of the import 2 Status Import finished 3 Download result of the report If you wish to download and check the result of the import as an Excel file click the red hyperlink 98 TT KNOWLEDGE
30. MANUAL TT KNOWLEDGE FORCE 2014 R2 PROFESSIONAL ADMINISTRATOR S REFERENCE Imprint Copyright TTS Knowledge Products GmbH All rights reserved TT Knowledge Force 2014 R2 Professional Administrator s reference 18 September 2014 1 Table of Contents Table of Contents INTRODUCTION posecanenneauoieeateucnenaneusneunsewonre qnocencmmbnuancusunioheeaieucnemanemeuntewonseantd 1 TE ODOCIVO eera eE EE E EEEE EETA A E EEEE EE 1 1 1 1 Which Workbench views are specifically intended for an administrator s VOS E E E E E E E E R 1 Telse DOCUMENT IVD CS aonr 1 Velie SGUN S escremire iEn EEEE EE EErEE EENE E EEEE OEE EESE 1 1 1 4 Other administration functions cccccccceeccceeeeeeeeseeeeceeeeeueeseueeseeeteneeseeetaneess 1 DOCUMENT AND DOCUMENT TYPES MAINTENANCE eccecceceecceeeeeeeeeeeeeeeeeees 2 2 1 Accessing the Document types maintenance VIEW cccceeceeeeeeeeeeeeeeseeeeeeeeseeeeees 2 ZL TOW locreate a documenttype siessantssnesennentaecdecesceeeee soamssaeesaueseesoneeeeeeecunaetoatenense 3 2 3 What s the significance of the order in which document types appear in the eet etre eee carretera E E E A EAE E T 5 2 4 How to structure document types within the tree cccccseeecseeeeeeeeceeeeseeeeeeeeseeeeaes 6 2 5 HOW to remove a document type ceccceecceeeeceeeeeeeeceeeeseeesaeeseueeeeeseueeseetanteseeeeaes 7 2 6 How to display checked Out GOCUMENES cccecseeeceneeeeeeteneneeeeue
31. Password of the user to authenticate against the SMTP service Values true false default false If true enables the use of the STARTTLS command if supported by the server to switch the connection to a TLS protected connec tion before issuing any login commands Note that an appropriate trust store must configured so that the client will trust the server s certificate Defaults to false Timeout of the connection to the SMTP service expressed in mil liseconds Timeout of for sending data to the SMTP service expressed in milliseconds If set to true send the message even if one recipient address is not valid values true false default false E mail address of the sender From header E mail address to send each outgoing message as blind carbon Copy Release Service class de tts bd business ReleaseService The release service is needed to handle different releases of same document It creates TT KNOWLEDGE FORCE 113 TT Knowledge Force 2014 R2 Professional Administrator s reference document versions and assigns version numbers automatically Initial parameters Description and permissible values revisionDeleteEnabled If this is set to true or is not declared document versions can be deleted Otherwise they cannot be deleted Workflow Service class de tts bd business WorkflowService The aim of this service is to provide the possibility to manage different workflows for docu
32. RE URI folayer cre Click the button Update Content Runtime Environment x Update the Content Runtime Environment i El Update the Content Runtime Environment Here you have the possibility to update the 1 Content Runtime Environment CRE for a selection of document repositories Please consider that only repositories based off file system or WebDAV are Settings supportedfor that operation The CRE of which repositories shall be updated Repositories Document management The first step of the Wizard for updating the Content Runtime Environment allows you to se lect which repository is to be updated There is only one repository in this example Select the Document management repository Click the Next gt button TT KNOWLEDGE FORCE 59 TT Knowledge Force 2014 R2 Professional Administrator s reference Update the Content Runtime Environment ig fle Update the Content Runtime Environment Here you can specify the archive of the CRE file to 2 Upload Only the file types ttcre ttpr and zip are allowed Upload Please choose a CRE file to upload CRE file L Browse The second Wizard step is for specifying the appropriate file from your file system and up dating the Content Runtime Environment by clicking the Next button 7 6 How to define file types It s also possible to edit the file types stored in the system Document Management area M Knowledge Force Lice
33. Service TT KNOWLEDGE FORCE 109 TT Knowledge Force 2014 R2 Professional Administrator s reference Initial parameters Description and permissible values hibernate connection driver_class Database driver class Example MS SQL Server 2000 net sourceforge jtds jdbc Driver Oracle 10g oracle jdboc OracleDriver Other database servers are only supported upon request hibernate connection ur DBMS specific URL for controlling the database Example MS SQL Server 2000 dbc jtds sqlserver localhost 1433 ttkf Oracle 10g jdbc oracle thin localhost 1521 orcl Other database servers are only supported upon request hibernate connection username Name of the database user for establishing a connection Example tts hibernate connection pool_ size Number of database connections that are in use simultane ously Default setting 5 hibernate dialect DBMS specific instruction set for the Hibernate mapper Example MS SQL Server 2000 de tts bod business data UnicodeSQLServerDialect Oracle 10g org hibernate dialect Oracle9Dialect Other database servers are only supported upon request hibernate show_sal Determines whether all SQL commands are to be written in the log file true or false Default setting false hibernate connection username name of the database user hibernate default_ schema Name of the default schema hibernate connection password password of the database user hibernate c3p0 mi
34. T KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference 10 2 Setting up access keys to navigate the TT Knowledge Force 10 2 1 Essential information Similar to its predecessor Team Trainer in TT Knowledge Force it s possible to display shortcuts for the various navigation buttons by pressing the Alt Gr key or pressing the Alt ce key combination Each shortcut is then displayed as a flag next to the corre sponding button This includes all the HTML elements in the navigational components Comment window enhanced function area all views of the module frame etc that have an access key attrib ute The flags are immediately hidden if a key that does not correspond to a shortcut is pressed When the flags are on display it s possible to trigger the corresponding function via the re spective access key The flags are also displayed when a new UI element appears If the flags are not displayed it s still possible to trigger the corresponding function via the keyboard depending on how your browser deals with the access key attribute Example In Internet Explorer via the Alt key In Firefox via the t key combination The access key attributes may be language dependent Similar to the title attributes Quickinfos these are specified in the respective player text xx xx js file z The flags are not displayed if a key or key combination interaction via the Ctrl Alt
35. adata 8 4 1 Export server settings You can export server settings to a single file The setting package may include gt Author roles Object definitions Properties definitions Please note that the rights granted to certain author roles with regard to document types are not included in the export 72 TT KNOWLEDGE FORCE hnorweore to TT Knowledge Force 2014 R2 Professional Administrator s reference e l icereed ty PNI Settings B users adrenister vrer accourts Define maritenance rules assgn euthonzations to external users D Shew sore users O Show checked out boenses 3 Process modei O Define process levels D Documentation D Setup repostones D Define file typet D Defne fre ztenmnaors LQ Otjectt menegement O Document A Docunert type O Clossery 5 Glossary erery Glossery categor t Courre O Course secton Course category Process Process type organizational unit Roe O Toot O Maintenance roe Si Seen Click the Settings tab Ly import server settings E Lp Export server settings Downtoads g Download comigurabon flies Stat a Download log fies Stee gt Click the Server management tree entry Click the Start button next to Export server settings Generate new setting transport Generate new setting transport English US With this transport you can export information regarding the object administration and
36. ager enabled the server can handle multiple configurations Via the Set tings gt Manage configurations tree entry you can check which configurations currently exist on the server If need be you can also delete unused configurations Document Management area M Knowledge Force Licensed to TTS a ied Processes Topics Courses Tests Roles Documents Glossary Document gt i Settings a TEN Users 1 Settings O Administer user accounts Define maintenance roles i Assign authorizations to external users EE Show active users Manage configurations Show checked out licenses Process model 7 i Configuration Define process levels fig ar Documentation aid initial is used by 691 documents Setup repositories aftr Define file types P nafna ee FE tts is used by 263 documents iManage configurations PARMAN AM AAT Te Click the Settings tab gt Click the Manage configurations tree entry z As you can see there are currently three different configurations on the server The ttn configuration is not used by any documents so you can delete it Click the d checkbox next to ttn A Click the Delete selected button Delete configurations Delete configurations Confirmation prompt Are you sure you want to delete the selected configurations The following configurations will be deleted You are prompted to confirm that you really want to delete the unused configuration Co
37. al User Now select the authorization assignments that you want to delete from the search results In this example select the checkboxes for the first third and last two search results To delete the selected assignments click the U Delete selected button Delete authorization assignme Sele Ti Delete authorization assignments Confirmation request Are you sure you want to delete the selected authorization assignments To permanently delete the selected assignment confirm the confirmation prompt via the Delete button 3 10 How to display the active users To display the list of active users click the Display active users entry TT KNOWLEDGE FORCE 33 TT Knowledge Force 2014 R2 Professional Administrator s reference Document Management area TT Knowledge Force Licensed to Team Training Net GmbH a Processes Topics Courses Roles Documents Document j E Settings Fa Users a oettngs i i Administer user accounts y E Define maintenance roles Moe Me eV Terns Orono mannoings a show active users Ee Pro cess ma Define process levels a 2 licenses Used out of 15 E43 Documentation ee Setup repositories l f f Define file types Oo name login at inactive since i Define file extensions C Doe John 4 25 08 10 16 AM Omin Stiles Ed 4 25 08 10 17 AM Omin The list of active users shows all users that are currently logged on It also shows how many of
38. ame of the server instance to which the server instance for imported imported objects are to be assigned If it doesn t exist objects a new server instance object will be created in the da tabase dataBeginRow Integer value Indicates the row where the data begins beginning with 1 2 for example would mean that the data starts on the second row The first row can then be used for column headers TT KNOWLEDGE FORCE 99 TT Knowledge Force 2014 R2 Professional Administrator s reference Examples from the configuration file lt first two rows may be used as the header gt lt set parameter name dataBeginRow value 3 gt lt name of the Excel sheet to be used gt lt set parameter name sheet value sample gt lt technical name of the server instance to be used created gt lt set parameter name iImportServerlnstance value iImportInstance gt lt always uses synchronizeProcesses gt lt set parameter name strategy value synchronizeProcesses gt Parameter technicalName optional Extracts the technical name of the process if no technical names have been specified they will be generated automatically propertyValue optional Extracts the value of a property that is assigned to the object meta attrib ute Extracts technical names from a comma separated list of the secondary objects roles organizational units that are to be assigned The following typed ext
39. ample from the Excel file 1 Opera Login Pass Auth m Primary Allow license First Family UI lan Editing tion name jword ode license checkout for name name guage language concurrent licenses 2 tester testeri Both 11111 l Um Eco berto TT KNOWLEDGE FORCE 87 TT Knowledge Force 2014 R2 Professional Administrator s reference Parameters Value range Description Excel identifier for the column to be evaluated with the titles of the roles or author roles Titles are displayed in a comma separated list here Language code To be used with the column parameter This indicates the lan RFC1766 e g de de guage to be used to search for a role author role with the speci fied title idColumn Excel identifier for the column to be evaluated in which the tech nical names of the role author role are found Technical names are displayed in a comma separated list here targetEntity role mrole Indicates that objects of the process roles or author roles types are to be assigned They will be created if they don t already exist Available parameters for the entityValueList extractor Mode of operation The entityValueList extractor supports two different ways of searching for existing objects gt Via the technical names The extractor is given a column via the idColumn parame ter in which a comma separated list of the technical names for roles author roles is expected gt Via the title of th
40. animal pertinax duo percipit platonem pro ut Ne his tation primis consetetur Cu est mutat User documentation Mnstructons b How do I create an order Course documents k What s the significance of the order status Course manual Order processing FAC 2 4 How to structure document types within the tree Document Management area TT Knowledge Force Licensed to Team Training Net GmbH Topics COUrSES Roles Documents Document thes Ejmi ocurments m 3 ie E 3 A i i EMO User documentation te Attributes 4 Reports GO Instructions OCO Course documents P 90 Course manual Documents Directly moving document types This button is for moving the selected document type up a position This button is for moving the selected document type down a position This button is for downgrading the selected document type This button is for upgrading the selected document type Copying document types via the clipboard Whenever a document type is transferred to the clipboard with a Copy selected and then inserted somewhere else a real copy of the document type is generated It s not possi ble to have several references to the same document type within the tree Moving document types via the clipboard Whenever you want to move a document type across great distances start by cutting it out with i Cut selected Then select the target position and click the a Paste clipboard button 6 TT KNOWLEDGE FORCE
41. ation config xml and then proceed to make modifications to this file properties Service for general configuration options class de tts bd business PropertiesService Initial parameters Description and permissible values applicationT ype Component identification for this web application Example WebWorkbench for the Workbench PortalFoundation for the Web Publisher customerKey Technical identification of the customer used to enable customer specific features Example tts 108 TT KNOWLEDGE FORCE acceleratorContextPath allowLoginCookie documentAccessParanoia autoManageDocumentLanguage superuser Ps applicationServerLogDirectory qalndexLength qaW ildcardRestriction serverUrl TT Knowledge Force 2014 R2 Professional Administrator s reference Path to The Web Publisher if installed The Preview tabs and some other features like the WBT creation will not work unless this parameter has been set properly Example publisher If this option has been set to yes the Workbench supports a cookie based automatic login Permissible values yes or no This function is for ensuring that the access of users in possession of read only rights is restricted to the extent that the downloading or printing of documents can only be done with tricks Permissible values yes or no Multilingual metadata of a document are managed automatically depending on the documents content language Permissible val
42. b quality_working quality_working All gg planning_working planning_working All All Next assign a function to the freshly defined planning_working action This function will be called whenever the action is performed on an object Click the Assigned Functions button in the planning_working row EA click the Add function button TT KNOWLEDGE FORCE 41 TT Knowledge Force 2014 R2 Professional Administrator s reference planning_working All i Clea nupVersionsFu nction Cleany pVersi onsFunction a 2 ea o YOLI e 5a gella RevokePu blishingFunction Click the dropdown button Click the NotifyOwnersFunction list item rT he Assigned Functions explained CleanupVersionsFunction all superfluous versions of a document will be deleted upon calling the function The only versions that are retained are any version that ever was in a published state as well as all versions that are newer than the last published version IncreaseVersionFunction by performing the action the document version is in creased by a version while the document revision is set to the default value For ex ample if the quality released action is performed for a document that was version 2 3 the document version will be 3 0 afterwards NotifyOwnersFunction the document owner and assignees will receive an e mail if the action is performed for one of their documents NotifyOwnerOnlyFunction
43. content related information Each row of the Excel file contains a main dataset process document or user that is about to be imported as well as any additional information regarding secondary objects This could involve maintenance roles process roles or organizational units for example If they don t already exist secondary objects are generated and where possible automati cally assigned to the main object Extractors are used for both the read out and for interpreting the data They are configured via the configuration file for the import 9 1 1 Column extractors There are three types of extractor gt Untyped extractors for object specific attributes lt extractor name AnyName gt lt set parameter name column value A gt lt set parameter name property value language gt lt extractor gt These extractors simply read out the value at the corresponding position It is however also possible to link them with value mappers described below gt Typed extractors technicalName entityValueList propertyValue lt extractor name AnyName type technicalName gt lt set parameter name column value B gt lt extractor gt These extractors are used in various imports gt Specific extractors processStructure processLevel These extractors are import specific and perform specific tasks 82 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference
44. coumseeneneastenecessenae 82 eM COVINA CONS sacs ee essere crane E eos cents ose 83 9 2 Howto import user accounts and their settings from Excel cccceccseeeeeeeeeeeeee 83 9 3 User import via Excel Configuration ccccccccscccseeeceeeeseeseeeeseeeeseeeseeeesseeseeeeseees 85 9 4 How to import documents along with their structures from Excel cc ceceeee 90 9 5 Document import via Excel Configuration cccccccceeecseeeeeeeseeeeeeeeeeeeseeesaeeeneees 92 9 6 How to import existing process structures from Excel cccccsececeeeseeeseeeseeeneeenes 96 9 7 Process import via Excel COnfiQuratiOn ccscccccseeceeeeeceeeeeeeeeeseeeesseeeeseeeeseeeess 99 9 8 Setting up which information is displayed in the list VIOW ccceeeeeeeeeeeeeeeeeees 106 10 CONFIGURATION ccccseeececseeseeeceeeeeeeceeeeeseeeseeeseeeeeeseueeeessaeeeeessaseeessaneeees 108 10 1 The web application s Configuration files ccccccccceeceseeeceeeeseeeeaeeeseeeeseeeseneeseess 108 10 2 Setting up access keys to navigate the TT Knowledge Force cscccseeeeeeees 117 1021 Essential MOM AULON ssia 117 10 2 2 Customizing OPTIONS cece ceeccceeceseeeeeeeeseeeeeeeeseeeeseeeseeeseeeeseeseeeeseeeeaeeess 117 TT Knowledge Force 2014 R2 Professional Administrator s reference 1 Introduction 1 1 Objective The Administrator Manual outlines the settings that can only be introduced by
45. crosoft Active Directory the abbreviated form tts user domainname can be used Both LDAP parameters can be overwritten for each user in the user management console The LDAP parameters are described in the application config xml at section User Ser vice If you need more information about the LDAP configuration please consult the TTN Support TT KNOWLEDGE FORCE 111 TT Knowledge Force 2014 R2 Professional Administrator s reference Initial parameters Description and permissible values burst retry size Number of attempts a user is allowed to enter his her password correctly before access is temporarily blocked Default setting 2 burst denial time Period of time in seconds for which a user account is blocked when the user exceeds the maximum number of attempts to enter his her password correctly Default setting 30 search Search engine service class de tts bd business LuceneService This service provides a multilingual full text search and indexing facility For the following objects a search index is created processes topics courses and documents The service only indexes object metadata it does not index the content of documents Initial parameters Description and permissible values index at startup If set to true the application creates the indices if they does not exist repository Document repository service class de tts bd business RepositoryService This service provides access to the docu
46. d Abmeldung O How do I archive a Credit Contract i p O How do I assign a risk category Title O How do I check a form for a new business i _ OHow do I check the customer profile and ris _ An und Abmeldung fee P O How do I chose conditions for a Credit Orde O How do I communicate a new opening of a State _ O How do I create a credit _ OHow do I create a Credit Contract _ O How do I create a Credit Order _ O How do I create a Customer Account Thu 06 January 2011 6 43 PM Admin Technical name P r de Treaty a ciestmer file 23 O How do I create a Customer Output of the _ OHow do I create a diary entry Document ty _ O How do I create a form for the approval of User documentation Instruction IF How do T create a master data sheet All documents that currently use the selected configuration are now shown as a search re sult TT KNOWLEDGE FORCE 45 TT Knowledge Force 2014 R2 Professional Administrator s reference 6 Creating a process model 6 1 How to edit the logical process levels Document Management area TT Knowledge Force Licensed to Team Training Net GmbH Frocesses Topics COUrSES Roles Documents Document types structure tj ih Settings om Users tyr Settings a Frocess mode Define process levels Documenta oe o amp Define process levels Process levels Techn name Min Max Root root 1 1 a O Areg area 1 1 DH O Process process D
47. d to identify firstname The user s first name lastname The user s family name 36 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference e g de de en us fr fr Editing language in RFC1766 the default editing language will be used if this is not configured uiLanguage e g de en fr User interface language in ISO639 the default user inter face language will be used if this is not configured dialogSize small normal big Default normal clipLength Integer that indicates the Default 15 length of the where used list technicalName Extracts the user s technical name This is identical to the user s login name and Is there mandatory fore necessary entityValueList Extracts technical names from a comma separated list of the secondary objects roles optional author roles that are to be assigned The roles author roles will be created if they do not yet exist and they will be automati cally assigned to the user The following typed extractors can be used during the user import Excel identifier for the column to be evaluated Available parameters for the technicalName extractor Mode of operation As an input value the technicalName extractor is given a column from which the user s username is to be read out Example from the configuration file lt extractor name name type technicalName gt lt set parameter name column value B gt lt extractor gt Ex
48. del Define process levels Name Initial status Documentation 2 def s efault workflow working Setup repositories Define file types Define file extensions Object management 0 Document Document type Glossary Glossary entry Glossary category oO Course O Course section OD Course category fo Process Oo Process type organizational unit fo Role 0 Topic Maintenance role a Support Oo Server management Workflows Click the Settings tab Click the Workflows menu item Let s assume that you d like to alter the default workflow that is already contained in the set 38 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference up Alternatively you could create a workflow from scratch by clicking the Le Add new workflow buiton lf need be you can delete a custom workflow by selecting it and clicking the i Delete workflow button Please note that you cannot delete the default workflow Click the Edit Workflow button Workflow default workflow English US Tithe detaull workBow lechnical mame Status munity rollenset working a i ction quality No act queity_released quality_working Transithow released leased quality m O Ston No section working working quality working release NO achon Fitle Techpica l Nome Roles Documents Published Entry SLotus Add Aem m fi 1 na Quality Quality a a 114 ar Status released
49. e Document Management area M Knowledge Force Licensed to Team Training Net GmbH amp Bfocesses Topics Courses Roles Documents Document types l Structure F t 4 amp Settings Ei O Business processes eff OMalfunction during the weekend 9 Roles Documents 0 Attributes 4 Reports E Preview Sf OMaintenance aye ofan dana i OScheduled maintenance w Flax Jan amp B OCreate a report DO Process an order Process an order User documentation Instructions English US P C How do I create an order Course documents English US what s the significance of the order status Course manual English US P C Order processing FAQ Similarly when the Web Publisher has been configured in the standard manner documents are displayed sorted according to the document type However only released documents are displayed TT KNOWLEDGE FORCE 5 TT Knowledge Force 2014 R2 Professional Administrator s reference Document Management area T Knowledge Force Licensed to Team Training Net GmbH Topics Courses Roles Documents Document types settings 2 Olbusiness processes O OMalfunction during the weekend 8 Roles E O Maintenance a O Scheduled maintenance 9 OcCreate a report O ORe eels Frocess an order _ Documents e Attributes DD Reports Preview Process Step Description Lorem ipsum ut semper indoctum voluptaria nec ne sale facer putant per Ea iudico
50. e Specify a title for the document type In this example Course manual One or more document repositories can also be assigned to a document type When an au thor creates a document of this type only the above document repositories will be offered for selection if only one document repository is to be assigned the Wizard will automatically skip this step You can define advanced document properties to specify which of a document type s proper ties are to allow editing The Content language and Edit status checkboxes are always se lected as document properties and can therefore not be deactivated z The document properties available for selection depend on the configuration Conse quently the advanced document properties may also contain other entries Activate the input field for the Technical name Specify a technical name Each document type has to have a unique technical name which may not include special characters such as German umlauts The technical name is primarily required for the TT Accelerator to facilitate the filtering out of particular document types for example Specify the technical name for the document type In this example course_manual Confirm your entries via the button Document Management oreo Anowtedee Force Licemed to team iraining Met GmbH 8 u gt Processes Topics Courses Roles Documents Dacuerrent epas Settings fi baisa E Jute 4248 8 fi eet eG U2 OC Docum
51. e 2014 R2 Professional Administrator s reference The settings concerning the Role selection screen let you specify whether a user with this author role will be presented with a special start screen where he she can choose the de sired scope e g Author Translator or All scopes and whether the present author role is to be included in that selection screen Content transports Here you can grant users the right to import and export data to from the Workbench via con tent distribution packages Excel import or SAP Solution Manager synchronization At the bottom of the page you can specify whether a user with this role may use the Object property search and replace function Validation Rollout Manager and reports on checked out documents gt Click the Structuring and modeling tab 12 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Add an author role Add an author role Title Properties Structuring and modeling Documentation Structuring and modeling Processes View Add Edit own processes only Delete Clown processes only Assign roles only with own processes Assign documents only with own processes Assign owner only with own processes Courses View Add Edit own courses only _ Delete own courses only Assign target group Jonly with own courses Assign documents C only with own c
52. e object The extractor is given a comma separated list of titles for roles author roles via the column parameter as well as the language via the ti tleLanguage parameter There is then a search for existing objects with these titles in the appropriate language If both exist the search for existing objects always takes precedence over the technical names Roles and author roles that do not already exist will be created Roles and author roles are automatically assigned to the user main dataset It s possible that several extractors of this type are found on the same row e g an extractor for roles and an extractor for author roles It is currently not possible to hierarchically subdivide imported roles in the tree structure All objects are created on the top level of the Role tree If technical names are indicated but not the titles the technical name will be used as the object title If the titles are indicated but not the technical names the technical name will be filled with the title in a modified form if necessary Even when the titleLanguage has been indicated the title will still always be created in the user s current editing language 38 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Technical name of the process afProcesst tevels oot fitee aproces 1 Levet1 Process 2 tevel2 Process fine Example from the Excel file Example from the c
53. e that the AutoFilter 1 option is disabled for this file Furthermore you can choose an XML file which contains the import configuration Settings Please choose an Excel file which contains the data and an XML file which contains the configuration Excel file p excel impor examples users user add import sample xls Browse Configuration file sktop excel import examples users user importsample xml Browse Operations are defined by the list itself The list contains all users Import mode ay O The list contains users to be deleted o e When performing a user Excel import you can choose from the following options Operations are defined by the list itself When this is set it is expected that the operation that is to be applied to the users create delete or update is stored at each main dataset within the Excel file please refer to the Option section under untyped extractors gt The list contains all users Existing users who are not in the Excel sheet will be deleted The list contains only new users or updates for existing users Only new users will be added or existing users will be updated gt The list contains users to be deleted All users referred to in the list will be removed Click the The list contains only new users or updates for existing users check box Click the Next gt button 84 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrat
54. e used in the workflow quality released working Title default workflow Technical name cefaultWorkflow Status quality released working planning Transition released No action Title Technical Name R working_ Documents Published Entry Status Ad sased_quality i O 2 RE 114 o a Oo Lod i o The new Action can now be used in the Transition matrix to make it possible to promote a document that is in the Planning state to enter the working state The Transition matrix contains the source states in the very first column whereas the possi ble target states can be found in the upper row In order for the Planning to working action to be useful it is now set for the planning row working column junction Click the dropdown button Click the planning_working list item amp The workflow concept is now fully functional with an entry state at least one published state and enough actions and transitions defined Note that there are several transitions marked as No action These are either set au tomatically at the junctions of identical states or user defined where a dropdown list is available Title Technical Name Roles Assigned Functions quality_released quality_released ry All b IncreaseVersionFunction working_quality working_quality All b rem ERE E E ha All b IncreaseVersionFunction Actions working_released working_released released_quality released_quality All
55. econdary license is optional Add new authorization assignment Sele Add new authorization assignment The mapping is or will be deactivated Please choose a primary license to enable the it User O Group Primary license LS Allow checkout license Server Secondary license Type Add remove roles Add remove roles Maintenance roles Process roles Cancel Open the dropdown button next to Primary license Select a license from the dropdown list In the example this is the Server list item TT KNOWLEDGE FORCE 25 TT Knowledge Force 2014 R2 Professional Administrator s reference Add new authorization assignment Add new authorization assignment Name User js 3roup Primary license Allow checkout license Secondary license Add remove roles Add remove roles Maintenance roles Process roles OK Genes Next enter the login module specific name of the group or user into the Name field In the case of the LDAP login module this is the Distinguished Name DN of the respective entry in the LDAP directory In this example enter CN Field Operations OU Groups DC CTU DC local into the Name field Specify the type of group assignment In this example please select Group Assign maintenance roles to the group or user name by clicking Add remove roles just above the Maintenance roles area hdd or remove maintenance roles Sel Add
56. edge Force 2014 R2 Professional Administrator s reference 7 Documentation management settings 7 1 How to set up a new document repository file system To set up new document repositories open the Settings task and then select the Setup re positories tree entry Then use the j Add new document repository button Document Management area TT Knowledge Force Licensed to TTS Showcase a Processes Topics Courses Tests Roles Documents Glossary Document types Settings 3 i Settings Pe i Users og Settings Administer user accounts Define author roles Sha ow A i Assign authorizations to external users ne P Show active users Setup repositories D Show checked out licenses Process model posit Define process levels L Repository Documentation Ft E Type Filesystem A eee Root directory home vm admin sdc documents i Define file extensions CRE URI cre i Manage configurations El Region and language 2 CURL Repository P Define locale for validation E Object management Type URL The following functions are available when setting up a document repository Bi Add new document repository This button is for setting up a new document repository a Repository Explorer This button is for opening the Repository Explorer in which you can manually assign docu ments to a file repository i Remove selected objects from list This button allows you to remove the selected objects from the list
57. eeeeeeeeeeeeeeeeeees 52 7 3 Howto set up a new document repository URL ccccececeeeceeeeeeeseeeseeeseeeneeenes 55 7 4 How to export the content runtime ENViIrONMEN cccccceeeceeeceeeeeeeseeeeeeeseeeneeenes 58 7 5 Howto update a document repository s Content Runtime Environment 59 7 6 How to define file tyP s ccccccccescccseeccececeueeceeeceueeceeccueecsueesseeseueessueesseessaeenaess 60 7 7 How to define file extensions ccccceeccseeeceeeceeeeeececeueeseeeseusesseeeaeeeseueesseesaeeesaess 62 8 ADMINISTERING OBJECT PROPERTIES METADATA MAINTENANCE 0 000008 63 8 1 How to switch over to the Metadata maintenance VICW ccceceeceeeeeeeeeeeeeeeeeees 63 8 2 Howto edit the global properties Of AN object ccc cecccececeeeceeese esse eeseeeseeeseeeees 65 8 3 How to create a new object PrOPeIly ccccceccceccceeeceeeceeeceeeeseeseueeseueeseeesaneeseees 67 8 4 How to export import server Metadata ccccccceeceseeeceeeeceeeseeeseeeeseeeeseeesaeeesaess 72 8 4 1 EXD OFESOI VC SONOS ersin iE E O EEE E O E 72 8 4 2 Import server settings aicccessadecssscesdconnsadcogessuadedesdadeceusaneeenasadsempacasdacenieloncaeeaee 78 9 IMPORTING STRUCTURES FROM EXCEL cccccecececeeseceeseceeseeeesaueusaeeeuaueevaes 82 9 1 Excel import ine 4 6 2 lt n eee eee nee ae eee eee nee 82 eli CONMIGO S cae yece ce eaen cena searsceieeenssannnanncese cen seenenconcn
58. eenaeeeseeeenseeesoners 8 USER MAINTENANCE oa ceie cece cetazteneread nen dtcsteneiaansaendiaseenesaatcaendhesteneaatcuenctestentee 9 3 1 How to switch over to the Maintenance view for universal settings c cceeees 9 3 2 How to create an author role cccccccseccssccceececceueceeeceueceueceueceeeseeeseeeseeeseeeseessaeees 9 3 3 How to administer user ACCOUNTS ccceececeecceececeeeeceeseeeeceueeseessueesueeseeesaeeesaees 18 3 3 1 How to create a NEW user ACCOUNTL ccccccceccceccceecceccceecceeeceeeceeeceeeceeseenenass 18 3 3 2 Howto delete an existing user ACCOUNT cccceccceecceccceeeceeeceeeceeeceeeeeeenaes 20 34 Roleobjects and their TUNGUONG siessacecsesasomaccrsncseresamssnascupseaeseceasensnastademasecssutasees 21 3 4 1 Modeling rights cccccccccseccceeecceeeceeeeceeeceeeeceuseceeecsueeceueeseeessueeseeseseeesseeess 21 3 4 2 Documentation FIQNtS ccccccccseccseeeseeeseeeneeeneeeeeeeeeeeneeeseeeeeeeeeeeaeeeaeeeneeenaes 22 3 5 What are authorization assignments c ccccccececeececeeeceeeeceeeeseeseueeseeeeaeeesaeeeseees 24 3 6 How to search for an authorization assignment cccecceeeceeeseeeseeeneeeseeeneeeneeenes 24 3 7 How to create a new authorization ASSIQGNMENL cccecccececeeeseeeseeeseeeneeeneeeseeenes 25 3 8 How to edit an authorization assignment ccccceeeeeeeeeeeeceeeeseeeeeeeeseeeeneeesaeeesaees 29 3 9 How to delete an au
59. elete selected button Delete user accounts Delete user accounts Confirmation request Sre you sure you want to delete the selected user accounts A confirmation prompt then appears Here you need to confirm the deletion of the user account via the Delete button A The deletion of a user account cannot be undone Please be particularly aware that all a user s links to the objects that have been created such as processes or documents are then lost However the respective user name will still be listed in the change log for the objects 20 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference 3 4 Role objects and their functions 3 4 1 Modeling rights 3 4 1 1 Processes The maintenance role may change the metadata and process levels in accord ance with process model specifications However the process may not be de leted The maintenance role may assign process roles to a process step assuming that they have been maintained The role includes the authorization to assign existing documents In the event that the role also includes the right to create documents it supports the creation of a new document directly in the process step 3 4 1 2 Courses View The role may only view courses Changes and deletions are not possible Add The role may create new courses Dele Edit The maintenance role may change the metadata and courses However the course may not be deleted
60. ented as reports for importing process structures from Excel tables for example These administrator reports can be found on the other views but they can only be accessed by an administrator Settings that are made on a one off basis during the in Stallation process and which only have to be modified in exceptional circumstances are stored in XML based configuration files Such settings can only be accessed by the server administrator and they are not supported by a web based interface Administration reports and configuration files will be described in greater detail toward the end of the manual TT KNOWLEDGE FORCE 1 TT Knowledge Force 2014 R2 Professional Administrator s reference 2 Document and document types maintenance 2 1 Accessing the Document types maintenance view The Document types maintenance view with which all the document types used can be maintained centrally is accessible via the Document types task Settings Structure Please switch over to the _ PoCument types Dobusnertermanagement Fierystern Extended document properties Cortere language Edt status Deso moor Transacmon tode tie QuckAcoess segnature Access gested Tue 07 August 2007 12 10 PM Dovid Peder ease mooted Tus 07 August 2007 12 10 PM Dev Seater Here the various document types have a tree like structure meaning that the document types can either be displayed on a single level hierarchy or
61. ents wn Bii oe 90 User documentation Atiibutes 44 Reports O Instructions 2 amp 35 Course documents oo Tithe course manual Technical name course_manual Repositories TER lt lt Cooument management File systern Extended document properties Content language EGt status Desoipoor Transacbon code Author QuickAccess signature Access log oS created Tue 22 Apri 2008 2 16 PM Uffert Koppen poum The new document type then appears in the tree and it is selected by default 4 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference 2 3 What s the significance of the order in which document types appear in the tree Wherever it s possible for an author to select a document type the various document types are presented according to their position within the tree Create new document Create new document A document type is a distinctive attribute of documents Among other things it 1 defines which properties metadata a document might have and in which document repositories a document might be stored Document types are Document type defined by your administrator What type of document would you like to create User documentation Ww User documentation Instructions Cancel Course documents Course manual lf Workbench has been configured in the standard manner the documents in the Process maintenance area are displayed sorted according to document typ
62. ere targetEntity role orgunit Indicates that objects of the process roles or organizational units types are to be assigned They will be created if they don t already exist Available parameters for the entityValueList extractor Mode of operation The entityValueList extractor supports two different ways of searching for existing objects gt Via the technical names The extractor is given a column via the idColumn parame 104 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference ter in which a comma separated list of the technical names for roles organizational units is expected gt Via the title of the object The extractor is given a comma separated list of titles for roles organizational units via the column parameter as well as the language via the titleLanguage parameter There is then a search for existing objects with these ti tles in the appropriate language If both exist the search for existing objects always takes precedence over the technical names Roles and organizational units that do not already exist will be created Roles will be assigned to the process main dataset whereas organizational units will be merely created If a single row contains both an extractor for roles and an extractor for organizational units this does not mean that the role is subordinate to the organizational units It is currently not possible to hierarchically subd
63. es 1 license checked out of 15 name license expires lerJohn Author 25 09 2008 All users who have currently checked out a license will be listed In the example only one user has done this z To enable a user to check out a license the corresponding checkbox Allow checkout license must be enabled in the user profile Please refer to the How to administer us er accounts section How to release a license that a user forgot to check back in Click the checkbox of the user whose license you want to free Click the x Release chosen license button Release checked out license Release checked out license Confirmation request Please enter the release code Request Code VIDC WUTB HRJIZ Release license Cancel amp To avoid possible fraudulent use the release feature only works after a Release Code has been entered In order to get such a code please contact TTS support specifying the given Request Code Then click on the Release license button to force the se lected user s license to be released TT KNOWLEDGE FORCE 35 TT Knowledge Force 2014 R2 Professional Administrator s reference 3 12 How to export user account data to Excel A 2c Sat Processes Tops Courses Roles Domumenta Glossary Document types GY El u O sengs A AGN mae USE H umg O Define mantenance roles D Assign authonzations to external users O Show active users Administer user accounts O Show crecked out been
64. ew document repository use the j Add new document repository button Add a new document repository 52 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference setup repository Setup repository 1 Select repository type Please choose the type of the new repository File svstarn webbe Weel When adding a document repository the first Wizard step involves selecting the repository type You can choose between File system and WebDAV Open the selection list Select the WebDAV list entry Setup repository Setup repository 1 Select repository type Please choose the type of the new repository Click the OK button TT KNOWLEDGE FORCE 53 TT Knowledge Force 2014 R2 Professional Administrator s reference setup repository Setup repository English US 4 1 Repository type Web Dai Setup Please specify an absolute Internet address to the WebDGV server Please specify an absolute Internet address to the Web server used to display mot author content Leave this field empty if you wan t to use the choosing URI to display content as well You may optionally specify a user and 4 password to automatically login users of this repository Enter here the path template which will be used to store documents e g flanguagel tte name For a detailed list of all placeholder click on the 1 ICOM Enter here the path template which
65. ew property will automatically be displayed in the Web Publisher To hide the property from portal users uncheck the Display in portal option Create DEW BIDDERS E Bf Create new property The action has been completed Please see below for the result Result Updating the object instances was not necessary a Tourses Roles Documents Glossary Document types Settings b 4a L Course 2 x Erg amp Course outine 8 Target groups mm Attributes J Tools Preview o Sales Click the Courses tab Click the Attributes tab Click the Edit properties button TT KNOWLEDGE FORCE 77 TT Knowledge Force 2014 R2 Professional Administrator s reference Edit course a o x Edit course English US Properties Title Sales Content language English US This course has a look at the most important facts of the sales procedure in a company Description Prerequisites SAP fundamentals Duration 1 5 days C Beginner Degree of difficulty Intermediate EH Professiona Technical name coursesales Owner K ppen Ulfert k 2 p owner s As you can see the freshly created property Degree of difficulty is available to describe the course Click the Professional checkbox Click the OK button to confirm the change The course has now been marked as Degree of difficulty Professional 8 4 How to export import server met
66. ew user into the appropriate fields In this example John Doe In order for the notification feature to work you may want to specify the user s e mail ad dress Note that it can also be provided by the user later on The Length of where used list relates to the assignment display for documents and roles If the title of one of the elements that appears in this assignment display is too long it will be abbreviated with Here you can set the number of characters after which the abbreviation is to appear Select the maintenance role that is to be assigned to the new user by activating the ap propriate checkbox In this example Author Confirm your entries by clicking the button TT KNOWLEDGE FORCE 19 TT Knowledge Force 2014 R2 Professional Administrator s reference 3 3 2 How to delete an existing user account ee Topics LOUrses Roles Documents Document types Settings A settings WD reports a Administer user accounts Search for users Kon may be used as a wildcard Users found If you want to delete a user account enter the user s name or part of it into the search screen and then start the search via the button Then select the user you want to delete from the list of users found z Use the Edit properties button if you merely want to make changes to an existing user account This accesses the same dialog as the one used to create a new user account Click the D
67. ferences Fio fF H Reset Perspective if FF Edit Configuration i Export Configuration e gt Import Configuration oe Export Content Runtime Environment Click the amp Preferences dropdown button Click the Export Content Runtime Environment menu item Save As Save in 2 Desktop My Recent Documents E Company Ly My Documents My Computer My Network Places Files of type TT Content Runtime Environments ttcre v You then need to indicate a name and the storage location for the content runtime environ ment and click Save 58 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Note In order to import a CRE file into the server you need to be logged in with Administra tor rights 7 5 How to update a document repository s Content Runtime Environment Document Management area M Knowledge Force Licensed to Team Training Net GmbH rar a Processes Topics COUrses Roles Documents Document types Settings Structure j Settings gt Users 2 ABMs Process model a F E43 Documentation oe Bi Te 4 D Setup repositories o Define file types Setup repositories O Define file extensions L Dokumentenmanagement Type Filesystem Root directory fhome webapp web ttintegrator_help data srepasitory Storage template ttcshash256 titte uuidcompact 4 tte filepext C
68. for this file Furthermore you can choose an XML file which contains the import configuration Settings Please choose an Excel file which contains the data and an XML file which contains the configuration Excel file ort examples documents document import sample xls Browse rt examples documents document import sample xmi Browse r Document v Configuration file Default document type amp In the first step of the wizard you have to select the appropriate Excel file that con tains the import description and the corresponding Configuration file XML You may also want to specify the Default document type which will be assigned to all imported documents for which the type specified in the Excel file is not available Click the Next button Import document list from Excel Import document list from Excel Here you monitor the current status of the import 2 Status Import finished x Download result of the report a In the second and last step of the wizard you can choose to Download the result of the import process It will be displayed as an Excel file To exit the dialog window click the Close button TT KNOWLEDGE FORCE 91 TT Knowledge Force 2014 R2 Professional Administrator s reference 9 5 Document import via Excel Configuration General information on the document Excel import When performing a document Excel import a standard document type has to be selected Thi
69. g can be de fined independent from the base directory Initial parameters Description and permissible values 112 TT KNOWLEDGE FORCE store base directory store spool directory store config directory store index directory store image directory TT Knowledge Force 2014 R2 Professional Administrator s reference Base path of the Store Service Example C dataStore Optional parameter to set the spool directory separated from the base path Optional parameter to set the configuration directory separated from the base path Optional parameter to set the index directory separated from the base path Optional parameter to set the image store directory separated from the base path email Mail service class de tts bd business EMailService Initial parameters enabled mail smtp host mail smtp port mail smtp auth mail smtp user mail smtp pass mail smtp startils enable mail smtp connectiontimeout mail smtp timeout mail smtp sendpartial default email dispatcher default email bcc Description and permissible values Enables or disables e mail functions values true false de fault false Hostname or IP address of the SMTP server Port number the SMTP service on the server is listening default is 25 Set to true if the SMTP service requires authentication values true false default false Name of the user to authenticate against the SMTP service
70. g you are not dealing with a resource MIME type placeholder document url Relative URL within The document s relative URL in the file repository If a document with the file repository this URL already exists only a placeholder will be imported is merely used for checking the actual document URL will be generated auto matically 92 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference repository Technical name of The file repository has to be assigned to the document type If no file the file repository repository has been defined the document will be created as a place holder and will not have any content docT ype Technical name of If no document type has been defined in the Excel file the standard the document type document type that was selected for the import will be used localPath File path of the The local file system s path to the document that is to be imported document that is to For example be imported windows C x y file txt unix var tmp tile txt lf this attribute is not specified the document will be imported as a placeholder and will not have any content The following attributes can be defined via an untyped extractor column A ZZ Excel identifier for the column to be evaluated for the technical name property The name of the attribute Techn name of the meta attribute e g description language etc Untyped extractors receive only two parame
71. ges to the copied role in the same way as outlined Click the Add new author role button 10 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Add an author role Add an author role Title ee Properties Structu Documentation Properties Technical name Login Login to the TIKF Workbench Display Start page Display role selection screen Include in role selection screen Open workspace Login to the TT Web Publisher Content transports Create content transports Import content transports Import process lists from Excel Document file Search and replace object properties Validation Execute test cases Evaluations Checked out documents This accesses a dialog in which you can define the new author role The first section is for specifying general properties the Title and Technical name of the author role These fields are mandatory Further settings on the Properties tab include Login The first authorizations that need to be specified involve logging on to the components of TT Knowledge Force By default each author role is authorized to log on to both the Work bench and the Web Publisher Portal You can also turn the Start page on or off for the role and set the workspace to be opened by default when switching to the Structuring and mod eling perspective TT KNOWLEDGE FORCE 11 TT Knowledge Forc
72. he same time e g trainer and author He she then has access to all functions that are available for the selected author roles TT KNOWLEDGE FORCE 9 TT Knowledge Force 2014 R2 Professional Administrator s reference Document Managenent area Anewledee Force Licensed lo 115 Showcase Procesas Topics Corpas Tests Poles A D Ef 2 Ssigh oulnoficopons to external users A Show active users Show checked aut licenses D Process model Define process levels Search for author roles Documentabon Name 3 l Search Setup repostones O Define file types Define file extensions Manage configurations i rt ne author Tie Author roles found Region and Snguage O Define locale for validator lt 3 Gumness Expert O Object management 43 _ Copy Editor Document 2 3 O darf nur eigene A Document type ye ss O Glossary term 23 C Domsmentation Author E Cossery catedcory aa a ml i To create a new author role you can avail of the Add new author role button under the Define author roles tree entry Click the Settings tab gt Click the Define author roles tree entry gt Click the Search button z Sometimes you need a new role that actually is just a slight variation of an existing author role To speed up the creation of new author roles you can clone any existing role using this button E then introduce the chan
73. ical name of the meta at tribute as well as a column from which the value of the meta attribute is to be read out Whenever you are dealing with a multilingual meta attribute the meta attribute value as suming that the meta attribute with the technical name exists will always be created in the current editing language of the user carrying out the import Meta attribute values of the meta attribute lists type have to match the preconfigured ranges Process title on Process title on Technical Meta attribute level 2 level 3 name of the description process Global 11111 A top level pro cess Process 11112 A second level process 4 Process 1 Level 1 Process 2 Level 2 Process 3 Level 3 Process step 11113 A third level pro cess 5 Process 1 Level 1 Process 2 Level 2 Process 4 Level 3 11114 Another third level process TT KNOWLEDGE FORCE 101 TT Knowledge Force 2014 R2 Professional Administrator s reference Example from the Excel file Example from the configuration file lt extractor name Description type propertyValue gt lt set parameter name column value F gt lt set parameter name systemProperty value description gt lt extractor gt column A ZZ Excel identifier for the column to be evaluated with the technical name of the process level emptyStrategy parentSuccessor Adds the process level assuming it s new of the preceding process level If no preceding process level e
74. ied templates tant with the Template Designer Edit Design glob Global Template Supports the design of page templates with a fixed lay out and pre defined placeholders as well as the design of object templates This involves global templates that can be used by all users Edit Design own My Template Supports the design of page templates with a fixed lay templates Designer out and pre defined placeholders as well as the design of object templates This involves own templates that can only be used by this user 3 4 2 3 Localize Maintenance role component Function ReRecording Localization Man Supports variant creation and the translation of Auto Localize ager Texts which for example were generated while re cording software applications in TT Author English German French and Italian included in the standard other languages available as extension packages even without ReRecording ReRecording XLIFF Synchroni Supports the exchange of text with translation man Localize zation agement systems based on the XLIFF standard 3 4 2 4 Publish Maintenance role component Function o o o Publish Manuals Manual Publisher ls a pre requisite for the generation of manuals ReRecording Courseware Pub This component generates WBTs incl the distributor page and interfaces to LMS systems 3 4 2 5 Update Maintenance role component Function ReRecording Content Updater Supports the ReRecord
75. iew If you place a tick mark in the box in front of a property the prop erty will be displayed For the Title of a document you may also want to activate the Wrap text option which will cause long titles to break and use a second line i If you enable the Tasks option authors will quickly see in the list view e g in their workspace whether a document contains open tasks that need their attention When you have finished Click the OK button at the bottom of the window 66 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference 8 3 How to create a new object property Document Management area TT Knowledge Force Licensed to PM 8 O Processes Topics COuUrses Roles Documents Glossary Document types Settings Structure Ei Settings P a Users Settings O Administer user accounts i Define maintenance roles E Ee Assign authorizations to external users O Show active users Show checked out licenses 3 Process model Title Define process levels Documentation 0 Setup repositories Define file types Course Course Technical name Define file extensions course El Object management Document Technical name of object instance Document type not required Glossary Glossary entry Properties Glossary category a ey Content language language List of languages Language code Course section mM Description description Text
76. ing of recorded sequences for Update updating purposes including the option of specifying different input data TT KNOWLEDGE FORCE 23 TT Knowledge Force 2014 R2 Professional Administrator s reference 3 5 What are authorization assignments In conjunction with a log in module which supports logging in to directory services or Single Sign On systems an authorization assignment supports the assignment of authorizations in TT Knowledge Force to groups and individual users from these external systems To recognize external groups and users TT Knowledge Force uses the login module specific names of the respective objects In the case of the LDAP login module this is the Distin guished Name DN of the LDAP group or of the LDAP user Other login modules may use other identifiers Please refer to the documentation for the respective login module for a de scription of the specific group and user names 3 6 How to search for an authorization assignment Document Management area M Knowledge Force Licensed to Team Training Het GmbH Topics COUrSES Roles Documents Document types 2 Roles _ Documents Attributes i Reports jE Preview To search for external group assignments you first need to switch over to the Settings task Document Monaeement area Keowledpe Forca Licensed to S Showcase s 5 B S Processes Topics Courtes Robs Documents Document types Surry f fp 2 Settings f LJ User
77. inistrator s reference 3 User maintenance 3 1 How to switch over to the Maintenance view for universal settings A separate Maintenance view is provided for universal settings It can be accessed via the Settings task Document Management area II Knowledge Force Licensed to leam Iraning Het GmbH EB T r P i 5 pti is 2 0 Processes Topics Courses Roles Documents Document types ti Mi Structure E Settings Users oO settings A Administer user accounts Cafra maintenance roles Define external group mappings Show active users Process model D Define process levels E Documentation D Setup repositories P Define file by fs Gefine file extansions The settings are subdivided into the following categories User User account maintenance Define maintenance roles and External group assignments Process model Maintain logical process levels Documentation Repository maintenance File types and File extensions 3 2 How to create an author role An author role in previous versions of TT Knowledge Force the term maintenance role was used specifies which functions are available to and can thus be used by a user who has been assigned to this particular author role The purpose of author roles is to ensure that each user has access to only those functions in the user interface that he she actually re quires to perform his her specific tasks It s possible for a user to be assigned several author roles at t
78. ioned earlier you can specify a so called Base URL If you provide a Base URL this will have the following effects 1 Authors will only need to fill in the missing parts of the document URL to create a link 2 Authors will not be able to provide links to documents or files that are not stored on the server specified here Enter http en wikipedia org wiki into the Base URL field Enter wiki_en into the Technical name field Click the OK button A By default the Validate availability immediately option is checked You are advised to leave this option enabled unless you encounter problems with this setting this may be the case if the connection to the given Base URL is currently unavailable 2 Wikipedia En Type URL Base URL http en wikipedia org wiki TT KNOWLEDGE FORCE or TT Knowledge Force 2014 R2 Professional Administrator s reference The new repository has been created A Please note that you have to create at least one document type that uses the new repository otherwise authors won t be able to create URL documents 7 4 How to export the content runtime environment z The content runtime environment is used to update the main Player in the TT Know ledge Force server or the TT Offline Player TTOP This may come in handy if e g the centralized server features an older version of the CRE than the client computer My Workspace TT Knowledge Force Licensed to TIH GmbH Geer Pre
79. ith a special function which facilitates the import of existing process structures from Excel tables This means that you can skip the task of manually structuring a new process model In addition to the process titles any number of other process attributes can also be extracted even the automatic recognition and assignment of roles is supported The Process import function has been implemented as a tool and it can be accessed on the Tools tab in the Processes task Document Management attu J uuU be E 1 0 OfFrs process D O Second process O U Another process Click the Processes tab Click the Tools tab Open the Wizard for the report by clicking the appropriate 96 TT Anewledee Force Licensed ta PM Courses Folks Documents Glossary Document types Settings Summaries ij Extended list of documents i Roles for selected processes S In 5 iy Import content from transport package iy Import process bst from Excel i Start syrichroreteig with the SAP Solubon Manager S LE button TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Import list of processes from Excel SEE oy Import list of processes from Excel You can now choose the Excel file which contains the process information Be sure that the AutoFilter option is disabled for this file Furthermore you can choose a XML file which contains the import c
80. ivide imported roles or organizational units in the tree structure All objects are created on the top level of the Role tree If technical names are indicated but not the titles the technical name will be used as the object title If the titles are indicated but not the technical names the technical name will be filled with the title in a modified form if necessary Even when the titleLanguage has been indicated the title will still always be created in the T current a ae 1 Process title on Process title on Process title on Process level Technical name of AT 1 ee 2 eT 3 oma ht m 2 Process 1 Level 1 1 Level fo Aloe nat Process 1 Level 1 Process 2 Level 2 O ae 11112 Process 1 Level 1 Process 2 Level 2 Process 3 Level 3 11113 Process 1 Level 1 Process 2 Level 2 Process 4 Level 3 11114 Example from the Excel file Example from the configuration file assignment via the technical names of the pro cess roles lt extractor name Roles type entityValueList gt lt set parameter name idColumn value F gt lt set parameter name targetEntity value role gt lt extractor gt TT KNOWLEDGE FORCE 105 TT Knowledge Force 2014 R2 Professional Administrator s reference Important The order in which the extractors appear within the configuration file is important The following order should be used gt technicalName gt processStructure gt processLevel gt
81. lor Picker Sie Ed It s possible to use different colors to distinguish between the process levels within the Pro cess tree To change the color of a process level simply click the color field in front of the respective level s name and then select a new color in the Color selection dialog i The color value can also be entered directly as a three digit or six digit hexadecimal color code Select a Color to close the selection window Calor ECCOCCOCOCOC Properties of associated processes required Edit status Extended process properties Description C Result C Display type C You can define advanced process properties to specify which properties of a particular pro cess are to support editing y The advanced process properties on offer will vary in accordance with the 48 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference respective customer configuration If you have any questions please contact your ap plication consultant To close the Process level window click the button i Any subsequent changes to the process level model may result in a situation where the Process structure tree is no longer consistent with the new model The procedure for recognizing and eliminating such inconsistencies is outlined in the How to rectify a process model that has become inconsistent due to restructuring section of the user manual TT KNOWLEDGE FORCE 49 TT Knowl
82. ment area TT Knowledge Force Licensed to ITS Showcase Processes Topics Courses Tests Roles Documents Glossary E Settings Users 0 settings Process model H Documentation J S t Region and language S E Object management Document oe 7 Q Document type Title F Glossary P Glossary term Glossary category ff Course Oo Course section document f Course category 0 Process Technical name of object instance 0 Process type document Technical name required Click the Edit entity button TT KNOWLEDGE FORCE 65 TT Knowledge Force 2014 R2 Professional Administrator s reference Edit properties of the object sll ee Hy Edit properties of the object Technical name of object instance required Grouping template Sttc doctypes S lanquage Name generator Consecutive number Vanant resolver Technical name Title in list display Wrap text F State Workflow status C Description description Content language language Transaction code tracode Keywords keyword ae C Author author ear MA MI Eu QuickAccess signature qaSignature C Konfiguration contentConfig Tasks Version 1 Owner it In the pop up window you can alter the global properties of the selected object Note that you cannot change its technical name For Documents you can define which pieces of information are shown in lists e g in the course v
83. ment repositories which contain the actual content of each document created by this application Uploaded documents are first spooled to a local directory and then uploaded asynchronous to its repository The asynchronous file up load requires the declaration of a maintenance interval to work Initial parameters Description and permissible values repository maintenance interval Specifies the cycle at which the server checks that the docu ment repositories are available defined in terms of seconds Default setting 300 5 minutes spool maxRetries Number of maximal retries of failed document uploads before the affected document is marked as upload failed lt maintenance interval gt This parameter is specified via a separate attribute of the tag and it defines the cycle at which newly uploaded documents are imported from the internal cache to the document repositories defined in terms of seconds Default setting 10 showRepository Template Makes repository templates available on GUI default false showRepositoryVersionl emplate Makes repository templates for file versioning available on GUI default false store Store service class de tts bd business StoreService This service manages the stores used from this application Depending on the base path provided the other stores SearchIndexStore DocumentSpoolStore will be created within this directory Optional the base path of the stores index spool image confi
84. mplementations that are in use A crontable starts with a crontable tag This tag has following attributes Attribute Description and permissible values name Unique crontable name This name can be used to reference this crontable for example by the scheduler s sched uler crontable default parameter TT KNOWLEDGE FORCE 115 TT Knowledge Force 2014 R2 Professional Administrator s reference service The name of the scheduler service that can access to this cronta ble theoretically there is more than one scheduler service possible for one application But until now it should be scheduler oldname When starting server some information about the crontable will be made persistent in data base because the users can change val ues by GUI So in case of renaming a cron table there is the need to give the server the name of cron table that has been replaced By default the value should be left empty Inside the crontab tag can optionally follow some default init oaram entries Declared here they will be passed to all jobs that are part of this crontable The next entries inside the crontable tag will be the jobs declared using the job tag The job tag has these attributes Attribute Description and permissible values name A unique name for the job If the name is used as key at the re sourcebundle declared for the scheduler the matching values will be displayed on GUI class The implementing class of the job description
85. mportsamples excel import examples zip The ZIP file contains a subfolder named users which contains the following files gt user add import sample xls Excel file for importing sample users gt user delete import sample xls Excel file for deleting sample users gt user import sample xml Configuration file with the Import Descriptor for the sample import 9 4 How to import documents along with their structures from Excel During our work on customer projects we devised a function that facilitates the import of existing documents en bloc This function which has also been implemented as an admin istrator tool is based on an Excel table that contains the attributes of documents as well as the location where the associated document files have been stored Role Glossary Settings Courses ics Document types O sco Documents Summaries ip Checked out documents iy Documents without use i Extended list of documents Imports iy Import content from transport package iy Import document list from Excel Start_ Click the Documents tab 90 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Click the Tools tab Click the Start button next to Import document list from Excel Import document list from Excel You can now choose the Excel file which contains the document information Make sure that the 1 AutoFilter option is disabled
86. n_size Minimal size of the connection pool i e minimum numbers of open connections to the database hibernate c3p0 max_size Maximal size of the connection pool i e maximum numbers of open connections to the database hibernate c3p0 max_statements Size of the cache which contains prepared compiled SQL statements cache Cache service class de tts bd business CacheService This service provides a distributed caching facility Caches are defined in the fea ture config xml The use of caches are a key element in a high performance of the applica tion because they minimize the number of roundtrips to the database Distributed caches are 110 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference used to share cached data with other applications for instance a BD Documentation Portal Changes made to a distributed cache reflect in each application even when they are running on different machines Initial parameters Description and permissible values cacheProvider Fully qualified Java class name of the distributed cache pro vider cacheDomain Name of the domain this application node is located in do mains are used to set the working boundaries for a cache cachePreload If set to true the cache is preloaded by this node activates the bootstrap loader peer discovery Select either multicast or unicast cache peer discovery mode default multicast peer listener host The hostname the lis
87. name column value D gt lt set parameter name systemProperty value description gt lt extractor gt The following typed extractors can be used during the document import Excel identifier for the column to be evaluated Available parameters for the technicalName extractor Mode of operation As its input value the technicalName extractor is given a column from which the document s technical name is to be read out Example from the configuration file lt extractor name name type technicalName gt lt set parameter name column value D gt lt extractor gt 94 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Example from the Excel file Technical name of the document Test document import This is the test document as a document01 placeholder placeholder Excel identifier for the column to be evaluated for the technical name systemProperty Technical name of Techn name of the meta attribute e g description language etc the meta attribute partExpression Regular expression An optional regular expression This describes the part of the meta attribute value that will actually be imported Available parameters for the propertyValue extractor Mode of operation As its input values the propertyValue extractor is given the technical name of the meta at tribute as well as a column from which the value of the meta attribute is to be read out
88. nested into each other as you see fit In this example the User documentation document type has been subdivided into Instructions and Course documents 2 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference 2 2 How to create a document type Document Management area TT Knowledge Force Licensed to Team Training Net GmbH A Topics COUrSES Roles Documents Document Tyres O Attributes 4 Reports ae G 30 Course documents User documentation Title User documentation The first step in creating a new document type involves selecting the higher level document type in the tree Select the User documentation document type Now use the g Add new document type button Add document type Add document type English Us Properties of the document type to be created Title Course manual Repositories Dokumentenmanagement Content language Edit status Extended document properties Description Transaction code Author QuickAccess signature Description Technical name A dialog then opens Start by specifying a Title for the new document type If you want to maintain the title in several languages you should use the language toggle at the top right hand corner of the dialog TT KNOWLEDGE FORCE 3 TT Knowledge Force 2014 R2 Professional Administrator s reference Start by activating the input field for the Titl
89. nsed to Team raining Net GmbH a Processes Topics Courses Roles Documents Document types Settings o Structure t i Settings Fa Users 1 Arame Process model _ 8 Cocumentation oe i 3 O Setup repositories y Define file types Fite type MIME ty ne Small icon Big ico O AVI Video video ayi ir aa amp C BMP Image image bmp amp C Comma separated Values text csy Composite document applicationi collection ic Composite document package application s zip package al Document applicationfoctet stream al amp C Flash Movie application shockwave flash All the file types stored in the system are listed here To edit a particular file type click the associated Edit button Click the Edit button in front of the AVI Video file type Some of the file types in the list are not released for editing purposes Such file types can be neither selected nor edited 60 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference A All corresponding file extensions are also deleted whenever a file type is deleted Define file type Seles Define file type English Us k Title AVI Video ada video avi videosemsvided MIME type video avi Default MIME type icons ai rani Choice MIME type Icons Press on the icon in Cf oer co select and Upload anot ret ICON Technical name awi In addition to
90. nt and you want to use a centralized player for it you can specify the player address here absolute or relative to the Display URI Technical name repository Immediately validate availability The second Wizard step is for specifying all settings regarding the document repository A Please note that the settings shown here are merely sample settings Display name All repository types have a Display name field in which a title should be entered for the par TT KNOWLEDGE FORCE 5 TT Knowledge Force 2014 R2 Professional Administrator s reference ticular document repository This will be displayed when authors wish to switch from one document repository to the other for example The display name can be entered in various languages Should the need arise you can change over to a different language via the language toggle at the top right hand corner of the dialog The actual repository type determines which other input fields appear Root directory Use this field to specify a folder on the server where the repository is to be stored Display URI This field is for specifying the address of the web server that is to be used for display pur poses Content Runtime Environment URI and Team Trainer Player URI The Workbench and TT Accelerator support the use of a main Player Content Runtime En vironment which is deployed to display all Team Trainer simulations This avoids a situation whereby a separate Player would have
91. ntin ue by clicking Delete 44 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Click the Delete button Document Management area M Knowledge Force Licensed to TTS 2 9 p a a i Pees Topics LOUrses Tests Roles Documents structure lt gt 2 Settings Mh el J Users a Settings Administer user accounts f amp ff 0 Define maintenance roles T Assign authorizations to external users 0 Show active users T Show checked out licenses a Process model Manage configurations Define process levels Sir Cl B D na sE initial is used by 691 documents Setup repositories tts is used by 263 documents D Define file types Define file extensions 4a Manage configurations gt The configuration has been deleted As noted you cannot delete a configuration as long as there are documents that use it To quickly list all documents that use a given configuration you can avail of this button a in front of the configuration in question gt Click the Show assigned documents as search result button Document Management area TT Knowledge Force Licensed to TTS a Processes Topics Courses Tests nents Ea t ocuments attributes tools Me Versions a Ho Process documentation P O eLearning bei der TTS _ O eLearning con TTS F O eLearning with TTS b ty kai irs j FE Es ot O How do I approve a Credit Order An un
92. nts and settings PMUse Click the Next gt button Import setting transport Here you have the possibility ta check the changes that will be executed in the next 2 step The preview indicates which objects and settings are appended updated deleted or completely ignored Please read this report carefully because warnings and errors could also be listed Current preview generation status is displayed The final import Preview process is started in the next step Title Server settings Technical name serversettings x Download the Imports preview H To check the contents of the package you may want to click the Download the import s preview hyperlink to see a summary of the settings to be im ported the summary comes in the form of an Excel file Click the Next gt button 80 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Import setting transport Here you can view the result report of the import Status x Download result of the Import amp The settings have been imported Click the Close button TT KNOWLEDGE FORCE 31 TT Knowledge Force 2014 R2 Professional Administrator s reference 9 Importing structures from Excel 9 1 Excel import the basics Excel imports are carried out with the help of two files gt a configuration file containing the necessary technical information and gt an Excel file containing the necessary
93. of document repositories f Update Content Runtime Environment This button is for starting a dialog in which you can update the Content Runtime Environ ment Refresh This button refreshes the current view Add a new document repository 50 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Setup repository Sele Setup repository 1 Select repository type Please select the type of the new repository Filesystem When adding a document repository the first Wizard step involves selecting the repository type You can choose between Filesystem URL or WebDAV Click the OK button Setup repository Setup repository English US 1 Repository type Filesystem 2 Setup Display name Root directory homettkfsdc documents Please specify an absolute directory path It has to begin either with a drive letter Windows a volume name Mac or a server path in UNC notation e g SERVERNAME Please note that drive letters and volume names have to be configured at each client computer You may optionally specify an absolute Internet adress to the Web server used to display not author content Leave this field empty if you wan t to use the root directory to display content as well If your content uses a Centralized Runtime Environment CRE you can specify here its address relative to the Root directory If you are still use Team Trainer 5 conte
94. on prompt warns you of this and also quotes the number of affected documents as well as the processes to which the doc uments have been assigned TT KNOWLEDGE FORCE 7 TT Knowledge Force 2014 R2 Professional Administrator s reference 2 6 How to display checked out documents You can also display a list of all checked out documents The corresponding report is ac cessed via the Documents task Licensed to Team Training Met GmbH Seles SS al fe Topics Courses Roles Documents Document types Settings e 3 Attributes i Reports User documentation Summaries i Checked out documents ip Documents without use i Estended list of documents Click the Start button next to Checked out documents List of checked out documents Sle List of checked out documents Report options Technical name Title SOPEMNG O User name O Date O Website HTML Excel Output format Search result The documents of the report will be displayed as 4 search result in the documentation tree A dialog then appears in which you can select the criterion according to which the list is to be sorted The dialog also allows you to specify the output format You can choose between a Website HTML Excel and Search result To create the list change the options as you see fit and then click the OK button 3 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Adm
95. on which the import information is sample sample sheet found or the sheet no beginning with 1 1 1st sheet dataBeginRow Integer value beginning with Indicates the row where the data begins 2 for example would mean that the data starts on the second row The first row can then be used for column headers Examples from the configuration file lt first two rows may be used as the header gt lt set parameter name dataBeginRow value 3 gt lt name of the Excel sheet to be used gt lt set parameter name sheet value sample gt The following untyped user import specific extractors can be used O add delete update Indicates whether the user is to be added deleted or up dated fb C a p licgroup The license group to be Name of the primary license group primarily used The license group to be Name of the secondary fallback license group used secondarily intern extern both intern Login via the Workbench extern Login via LDAP both User can use either of the two login variants peration licgroup heckoutlic uthmode assword 0 User does not have the right to use concurrent licens es 1 User has the right to use concurrent licenses IdapServer ldap server ip and port Is used by the Simple LDAP Login module to facilitate au e g Idapserverdomain 389 thentication via an LDAP server IdapUserDN LDAP distinguished name of The unambiguous LDAP name that is to be use
96. onfiguration Please choose an Excel file which contains the data and a XML file which contains the configuration Excel file a Keep the root Start point of import F not selected the first process of the excel file will become veath the current root 7 Te i Ft Select the Excel table that you want to use for the import from the file system A To ensure that the Excel file is imported without a hitch it may not contain any AutoFil ters Please remove any AutoFilters before importing Import list of processes from Excel Import list of processes from Excel You can now choose the Excel file which contains the process information Be sure that the AutoFilter option is disabled for this file Furthermore you can choose a XML file which contains the import configuration Please choose an Excel file which contains the data and a XML file which contains the configuration i So Ss ss Excel file ort examples processes process import sample xls Browse Keep the root f th aaced undern Start point of import F not selected the first process o In addition to selecting an Excel file you should also choose an XML based configuration file The configuration file helps you to adapt the import mechanism to suit the actual struc ture of existing process tables Among other things it includes information on how the pro cess information is distributed among the columns which columns contain roles etc TT KNOW
97. onfiguration file assignment via the technical names of the pro cess roles lt match roles using techn names gt lt extractor name Roles type entityValueList gt lt set parameter name idColumn value L gt lt set parameter name targetEntity value role gt lt extractor gt lt match mroles using techn names and author role titles in English gt lt extractor name MRoles type entityValueList gt lt set parameter name column value K gt lt set parameter name title_Language value en us gt lt set parameter name idColumn value K gt lt set parameter name targetEntity value mrole gt lt extractor gt 1 Oper Login Passw Auth Pri Check First Family UI Editing Maintenance Roles ation name jord mode jmary jout name name lan roles tech technical license licen guage guage j nical name name group ses Important The order in which the extractors appear within the configuration file is important TT KNOWLEDGE FORCE 89 TT Knowledge Force 2014 R2 Professional Administrator s reference The following order should be used gt Operation specific attribute gt technicalName Login name gt Other user specific attributes gt entityValueList assignments to roles author roles Examples Sample files are included in the TT Knowledge Force package They can be found zipped in the Knowledge Force subfolder T TKF HOME contrib i
98. or Click the Define process levels tree entry The server supports up to 20 logical process levels to which a process can be assigned In this example three have been defined they have the level names Root Area and Pro cess z3 It is always impossible to delete the top process level the Root level in this example If one of the other process levels is deleted a dialog prompts you to assign the pro cessses that were previously assigned to the deleted process level to other process levels To edit the properties of a process level use the f Edit properties button for the process level in question In this example edit the properties of the Root process level 46 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Edit process level 4 Ed Edit process level English US s Process level properties Title Root Technical name root Min This value specifies how often processes of this level at least have to be nested to get a valid process model If the value is set to 0 the process level is optional This value specifies how often processes of this level at most may be nested to get 4 valid process model If the value is set to processes of this level may be continuously nested Color POCECE C E This value defines a color with which associated processes are displayed Thus process levels are easily distinguishable within the process tree Colors ma
99. or remove maintenance roles Maintenance roles Administrator ol uthor FT End user Read only Recorder Translation reference C TT Standard Author C TT Standard Instructional Designer C TT Standard Recorder TT Standard Template Author Cancel TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Select one or more maintenance roles from the list and confirm your choice with OK Select one or more maintenance roles In this example Author Confirm your selection with OK Add new authorization assignment Add new authorization assignment Name Type ij Group Primary license Allow checkout license Secondary license Maintenance roles Process roles Author Assign process roles to the group or user name by clicking Add remove roles just above the Process roles area TT KNOWLEDGE FORCE 27 TT Knowledge Force 2014 R2 Professional Administrator s reference Add or remove process roles SEE Add or remove process roles Select process roles i ORoles Controlling aU Development Director of Field Operations pecial Agent SR pecial Agent in Charge 9 O1Production L u Cancel Select one or more process roles In this example Open the Field Operations folder Select the three process roles included in the folder Confirm your selection via the OK button 28
100. or s reference Import user list from Excel Sele Import user list from Excel Here you monitor the current status of the import 2 Status Import finished x Download result of the report Click the Close button 9 3 User import via Excel Configuration General information on the user Excel import When performing a user Excel import you can choose from the following options gt Operations are defined by the list itself When this is set it is expected that the operation that is to be applied to the users create delete or update is stored at each main dataset within the Excel file please refer to the Option section under untyped extractors gt The list contains all users Existing users who are not in the Excel sheet will be deleted gt The list contains only new users or updates for existing users Only new users will be added or existing users will be updated gt The list contains users to be deleted All users referred to in the list will be removed Each row of the Excel file contains a main dataset a user as well as optional secondary datasets for roles and or author roles Both roles and author roles can be created with this import Roles and author roles are automatically assigned to the user main dataset TT KNOWLEDGE FORCE 85 TT Knowledge Force 2014 R2 Professional Administrator s reference General parameters Name Value Desert Name of the Excel sheet
101. ourses Assign owner Jonly with own courses Roles View _ Add Edit Jown roles only Delete own roles only Assign owner J only with own roles The next authorizations involve Structuring and modeling You can separately specify which authorizations the new author role is to enjoy in relation to processes courses roles and topics Note that you can restrict a modeling right to own processes courses roles topics only Note that the respective task will be hidden from a user s view if none of the op tions is enabled Furthermore you set the right for glossary maintenance The authorizations required by the various author roles will vary greatly depending on your particular company s line of business TT KNOWLEDGE FORCE 13 Add an author role Pf Edit Delete Assign owner Topics View Add Edit _ Delete _ Assign documents Assign owner Glossary creation Glossary terms View JAdd _ Edit Delete _ Assign documents Assign glossary categories Assign owner Glossary categories View Add _ Edit Delete Assign roles 14 TT Knowledge Force 2014 R2 Professional Administrator s reference Clown roles only own roles only only with own roles Clown topics only own topics only C only with own topics J only with own topics own Glossary terms only Clown Glossary terms only
102. properties of authorization assignment Edit properties of authorization assignment Name User Type Group Add remove roles Add remove roles Maintenance roles Process roles Author Director of Field Operations Special Agent Special Agent in Charge Caneel This dialog allows you to edit the properties of the external group assignment In this example change the assignment of process roles by clicking Edit mappings just above the Process roles area 30 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Add or remove process roles SAE Add or remove process roles Select process roles ORole jO Controlling 5 O Development eld Operations _ efa p irector of Field Operations O ASpecal Agent DHA Special Agent in Charge Production Proceed with this example by removing the Director of Field Operations process role from the selection list To do so remove the appropriate checkmark Confirm your changes via the OK button TT KNOWLEDGE FORCE 31 TT Knowledge Force 2014 R2 Professional Administrator s reference Edit properties of authorization assignment Edit properties of authorization assignment Name CN Field Operations OU Groups DC CTU DC local O User Type bi Group Add remove roles Maintenance roles Process roles Author Special Agent Special Agent in Charge As expected the particular process role has
103. ractors can be used during the process import Parameter Function o processstructure Extracts the position of the process within the Process tree Extracts the object s process level The following process specific extractors can be used Available parameters for the technicalName extractor Mode of operation As its input value the technicalName extractor is given a column from which the technical name of the process is to be read out Example from the configuration file lt extractor name name type technicalName gt lt set parameter name column value E gt lt extractor gt 100 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Example from the Excel file Process title on Process title on i Technical level 2 level 3 i names of the Process 1 Level 1 Process 2 Level 2 ea 11112 role1 role2 Process 1 Level 1 Process 2 Level 2 Process 3 Level 3 11113 column A ZZ Excel identifier for the column to be evaluated for the me ta attribute value systemProperty Technical name of Techn name of the meta attribute e g description language etc the meta attribute partExpression Regular expression An optional regular expression This describes the part of the meta attribute value that will actually be imported Available parameters for the propertyValue extractor Mode of operation As its input values the propertyValue extractor is given the techn
104. re available depending on the license gt Document gt Document type gt Glossary gt Glossary term TT KNOWLEDGE FORCE 63 TT Knowledge Force 2014 R2 Professional Administrator s reference gt Course gt Course section gt Course category gt Process gt Process type gt Organizational unit Role gt Topic gt Maintenance role gt Test plan gt Test scenario gt Test case In the Settings tree select a category from the Object management branch In the example the Document Object is explored Support Server management efm Obiect management ccument Document t Pt rlanran Click the Document tree entry 64 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference r Settings J J amp t Document Title document Technical name document Technical name of object instance required Name generator Consecutive number Properties Description description Text area Multilingual string gp Content language language List of languages Language code Edit status workflowstatus Selection box String ao M Tranesrtinn rada ftrarndo Tawt Ctrinal As you Can see you can easily edit create or delete the properties of the selected object The following chapters will explain the necessary steps 8 2 How to edit the global properties of an object Document Manage
105. s Settings O Admenister user accounts s A Define tenance roles O Show active users P Show checked out licenses Process model Search for authorization assignments _ D Define process levels awe Setup repositories Define file types Start by selecting the Define external group assignments entry The right half of the screen now allows you to search for assignments add new assignments or edit delete existing assignments i To search for an assignment enter the appropriate search term into the Name search field Use an asterisk as a wildcard In this example search for the word Analyst Start the search via the Search button D4 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference 3 How to create a new authorization assignment Document Management area M Knowledge Force Licensed to TIS Showcase PP CsSssies Topics COUrSses Roles Documents Document types E Settings F cetti S Users wg Settings Administer user accounts i ea Define maintenance roles E a Assign authorizations to external users if Show active users ff Show checked out licenses Process model Ml on Assign authorizations to external users Search for authorization assignments Click the i Add new external group mapping icon First you ll have to specify a License to enable the mapping Make sure to specify at least a primary license A s
106. s of the web server that is to be used for display pur poses The fact that documents are not channeled directly via the Workbench or Portal is pri marily due to performance considerations With regard to the delivery of static files it can generally be said that application servers do not perform as well as pure web serv ers If you were to opt for direct delivery via an application server this would have a particularly negative impact on the display speed of Team Trainer simulations User and Password These fields are only used for the WebDAV repository type If the WebDAV server is ac cess protected the user name and password can be specified here 7 3 How to set up a new document repository URL URL repositories are used to store hyperlinks to internal or external web pages Thus au thors can create documents that actually simply mirror content already available like files on the intranet or internet When setting up a URL repository you can optionally define a Base URL In the example this will be the English wikipedia s website e Processes Topics Courses Roles Documents Glossary Document types Settings 4 E Settings r a a Gl Users ig Settings t Administer user accounts D Define maintenance roles oe Ei a Assign authorizations to external users panna Show active users setup repositories Show checked out licenses Process model i rep Define process levels J repot fl Decunenttoe
107. s will be used as the document type for the main dataset whenever the document type from the Excel file cannot be assigned Each row of the Excel file contains a main dataset a document General parameters Name Walue serpin S Examples Name of the Excel sheet on which the import information is sample sample sheet found or the sheet no starting with 1 1 1st sheet importServerln Technical name of the server Technical name of the server instance to which the import stance instance for imported objects Jed objects are to be assigned If it doesn t exist a new server instance object will be created in the database dataBeginRow Integer value beginning with 1 Indicates the row where the data begins 2 for example would mean that the data starts on the second row The first row can then be used for column headers Examples from the configuration file lt first two rows may be used as the header gt lt set parameter name dataBeginRow value 3 gt lt name of the Excel sheet to be used gt lt set parameter name sheet value sample gt lt technical name of the server instance to be used created gt lt set parameter name importServerInstance value importinstance gt The document s title The title has to be specified The language of the The language has to be specified document e g de de resource l ype The document s The MIME type has to be specified assumin
108. ses Process model I Documentation O Object management jy Import user list from Excel Stat Support U Operational structuring E jj Export users to Excel Ell Start Click the Tools tab Click the Start button Export user to Excel Export user to Excel Here you can export all local users to one Excel file which can be 1 saved or edited and re imported via user import The corresponding configuration file is provided as well Please note that for security User export reasons user passwords will not be included in the exported file Click the next button to start exporting the users Click the Next gt button Export user to Excel Sele Export user to Excel Here you monitor the current status of the export Once the export 2 has finished you can download both the export file and its corresponding configuration file User export os Download export file k Download configuration file for re import Close 36 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Once the export files have been generated you can click the hyperlinks to open or save those files Please note that two files are generated during the export process 1 the actual export file Excel format xls 2 the corresponding configuration file Both files are necessary for a proper import procedure While the Excel file contains the user and account data in a struct
109. ss 1 Level Global ia 1 Level Process 2 Level Process 1 2 ia 1 Level Process 2 Level Process 3 Level Process step 1 2 3 1 2 3 pm 1 Level Process 2 Level Process 4 Level Process step Example from the Excel file Example from the configuration file lt extractor name ProcessLevel type processLevel gt lt set parameter name column value D gt lt set parameter name emptyStrategy value parentSuccessor gt lt value mapping gt lt mapping importValue Global systemValue area gt lt Mmapping importValue Process systemValue process gt lt Mapping importValue ProcessStep systemValue processstep gt lt value mapping gt lt extractor gt startColumn Excel identifier for the first column to be evaluated endColumn Excel identifier for the last column to be evaluated Available parameters for the processStructure extractor Mode of operation The processStructure extractor is given a series of columns as its input values Each of these columns in the Excel sheet contains a level from the Process tree Put another way one cell contains the title of the process in the corresponding level The processes identified via their titles from the lower levels are structured hierarchically according to the sequence quoted in the processes tree structure Each dataset therefore contains the title of the process to be created as well as its prede cessors titles in the Process
110. ssional Administrator s reference 10 Configuration 10 1 The web application s configuration files Where to find XML based configuration files Configuration files are included in the initial Workbench installation and are therefore acces sible to the server administrator only They can be found in the WEB INF subfolder in the installation directory application config xml Basic Workbench application settings such as those involving the connection to the data base server should be made in the application config xml configuration file Since these basic settings always have to be customized to suit your actual infrastructure the installation archive only has a single sample file application config sample xml lt service gt lt service name gt Servicename lt service name gt lt service class gt Service class Java lt service class gt lt init param gt lt param name gt NameFirstinitialParameter lt param name gt lt param value gt ValueFirstinitialParameter lt param value gt lt init param gt lt init param gt lt param name gt NameLastinitialParameter lt param name gt lt param value gt ValueLastinitialParameter lt param value gt lt init param gt lt service gt The various services and their associated initial parameters are described below This should be regarded as a template for creating the actual application config xml Start by copying the sample file then rename the copy to applic
111. st be selected in the tree on the left below Object management As this is already high lighted you can simply proceed now 106 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Click the Edit entity button Edit properties of the object Edit properties of the object Technical name of object instance required Grouping template ttc doctypes lanquage Name generator Consecutive number Variant resolver Technical name State Workflow status _ Description description C Content language language Interface language interfacelanguage Keywords keyword Display in list view Edit status workflowstatus Transaction code tracode _ Author author C Current version Owner C Deputy owner Ea Jrechnical name If this option is activated then this feature is also displayed in all lists in document views which contain the relevant object type in addition to the object title Click the Technical name checkbox Click the OK button Click the Processes tab _ Documents 8 Roles O Attributes Toos Preview s ax Japa amp Distribution Document State Workflow status Keywords Edit status Technical name English US Howto 6b 07 07 09 17 17 Working em 94 change Word s options As you can see the list now contains the Technical name property which was just selected TT KNOWLEDGE FORCE 107 TT Knowledge Force 2014 R2 Profe
112. stricted options Delete only own Documents and the full options Delete mutually exclude one another TT KNOWLEDGE FORCE 15 TT Knowledge Force 2014 R2 Professional Administrator s reference Add an author role Document Editor view E learning and documentation E Learning C Documentation Knowledge creation C Record applications C Insert textboxes and edit media objects C Edit text C Insert AutoTexts C Insert and edit hyperlinks LI L Fill in default templates Transfer templates and further template functions Knowledge creation enhancements C Insert tables and images C Classify steps C Insert PowerPoint C Edit QuickAccess signature Knowledge review C Create test questions C Create assessment E learning refinement C Insert steps Edit comments and feedbacks Display lists involving media objects and texts d dd C Change object sequence d E Insert AutoShapes The next section comprises in depth settings affecting the rights to locally edit documents including recording text editing template usage refinement rerecording and publishing of documents Reducing the rights in this section will result in a much simpler look and feel of the authoring component which may be useful for inexperienced users Note that via the Document editor view section you can even restrict this role s perspective in the Document Editor to just E learning or Documentation
113. t default MIME type v OK Cancel Here you can change the name of the file extension You also have the option of using a selection list to assign a different file type to the file extension The MIME types available for selection depend on the particular file type The MIME types stored for every file type can be changed via the definition of file types please refer to the How to define file types section 62 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference 8 Administering object properties Metadata maintenance 8 1 How to switch over to the Metadata maintenance view Starting with TT Knowledge Force 6 5 Administrators can create and edit metadata of ob jects The object properties can be changed via the Settings task Glossary Tesz Document types Click the Settings task E Settings a Users Administer user accounts Define maintenance roles 0 Assign authorizations to external users Show active users Show checked out licenses Process model Define process levels a Documentation 0 Setup repositories Define file types Define file extensions a Support PY Server Seen Obje o Document A Document type Glossary Glossary term Glossary category B Course D Course section Course category i Process Process type Organizational unit 0 Topic Maintenance role Test plan i Test scenario D Test case A The following Objects a
114. tener is listening on default localhost this effects both multicast and unicast mode peer listener port The port the listener listens on default 7800 only neces sary in unicast mode peers workbench Comma separated list of peers host port located in the workbench cache domain only necessary in unicast mode peers docportal Comma separated list of peers host port located in the docportal cache domain only necessary in unicast mode feature Service for customer specific customizing class de tts bd business FeatureService Initial parameters Description and permissible values config Path for the configuration file for customer specific customizing Default setting WEB INF feature config xml lock Lock service for objects class de tts bd business LockService This service is used internally to prevent other users from accessing objects whose Proper ties are currently being changed It has to be present but doesn t involve any initial parame ters user User management service class de tts bd business UserService This service provides user related functions like authentication and authorization LDAP au thentication is supported if the Idap parameters are specified The user object needs to be present in the application s database The service authenticates a LDAP user by binding a LDAP session with the specified distinguished name No service or admin user is required for this to work If used with Mi
115. ters Example from the configuration file untyped extractor for the language lt extractor name LanguageOfTheDocument gt lt set parameter name column value A gt lt set parameter name property value language gt lt extractor gt Technical Local path to the document MIME type of the document document the docu the file ment type repository This is the document rept C plaintext_document txt text plain test docu ment in plain text This is the document jrep1 C powerpoint_document ppt application vnd test docu ms powerpoint ment as a PowerPoint file TT KNOWLEDGE FORCE 93 TT Knowledge Force 2014 R2 Professional Administrator s reference Example from the Excel file Parameter technicalName option Extracts the object s technical name if no technical names have been specified al they will be generated automatically propertyValue optional Extracts the value of a property that is assigned to the object meta attribute Example from the configuration file the document s technical name lt extractor name TechnicalNameOfTheDocument type technicalName gt lt set parameter name column value A gt lt extractor gt Example from the configuration file the document s meta attribute description de scription is the technical name of the meta attribute lt extractor name DescriptionOfT heDocument type propertyValue gt lt set parameter
116. the title of the file type you can also define several MIME types here You can also select one of the MIME types as the default type If you don t do this the MIME type that was first added to the list will be automatically chosen as the default one Clicking one of the icons opens a dialog in which you can select an image which is used to depict the particular file type TT KNOWLEDGE FORCE 61 TT Knowledge Force 2014 R2 Professional Administrator s reference 7 7 How to define file extensions Document Management area TM Knowledge Force Licensed to Team Training Net GmbH Fa a a i i Processes Topics Courses Roles Documents Document type Structure 4 2 Settings P I users wer SETONGS F Administer user accounts oe E Define maintenance roles s t O amp 0 Define external group mappings i O Show active users Process model _ Define process levels 6 Documentation P Setup repositories eu F Define file types ff a Define file extensions Define file extensions File extension Fite type MME accdb Microsoft Access Database accede Microsoft Access Database asc Test Document p d d asf Microsoft Streaming video asx Microsoft Streaming video LI avi AWI Video Click the f Edit button in front of the avi file extension Define file extension Selle f emae A lt amp 358 Define file extension Extension lavi Filetype AVI Video va MIME type l
117. thorization assignment ccccseecceeeeceeeeceeeceeeeceeeeseeesaeeeseess 32 3 10 How to display the Active USELS ccccccccccececeeeceeeceeeseeeseeeseesseeseeeseeseeeseeeseeeneeeses 33 3 11 How to display all checked out lICENSES 0 cece cece cece ee eee ee eect tesa ee eaae essa eeeaeeeenees 34 3 12 How to export user account data to ExCel ccccccccecccececeeeceeseeseeeseeeseeseeeseeenes 36 WORKFLOW MAINTENANCE cc0cccccecceccccceeeecceccecceeeeeeeeeceeeeeeeeeeeeeeeeass 38 4 1 How to define a WOrkflow cccccecccseeeceeeeceeeeeececeeseaeeeseeeeseesseeeseeeseeeteneeseeesaeeens 38 4 1 1 The workflow CONCENT ccc ceecceecceeeceeeceeeceueceueceueceueceeeeeueceueceueseaeeeaeseaeenass 38 CONFIGURATION MANAGEMENT 0cccecceccceececeececeeeeeeeeeeeeeeueeeeaeeeeueeeeeeeueeeaes 44 5 1 Managing multiple CONfIQUIAtIONS cccceccsececeeeseeeseeeseeeseeeseeeseeeseeeseeeseeeneeeneeenes 44 Table of Contents 6 CREATING A PROCESS MODEL ccccsscecceeseecceseecceeseeceeseeesaneeesseeeeesseeesaaeees 46 6 1 How to edit the logical process levels cceccccccceecceeeceeeceeeseeeseeeseeeseeeseeeseeeseeeees 46 7 DOCUMENTATION MANAGEMENT SETTINGS cececcecececececeeeeceseeeeeeseeeeeeneeees 50 7 1 Howto set up a new document repository file system ccceeceeeeeeeeeeeeeeeeeeeeees 50 7 2 Howto set up a new document repository WebDAV cccceeecsee
118. to be uploaded for each simulation The main Player is stored in a special folder in the document repository its path is specified via the Content Runtime Environment URITI field Each document repository requires its own main Player This is because the Player is unable to play simulations which are stored on other servers due to JavaScript related security re Strictions please refer to the Configuration editing chapter in the user manual Once you have entered all parameters for the repository click the OK button If you would like to make sure that the paths you defined are accessible enable the Immediately validate availability option before proceeding 7 2 How to set up a new document repository WebDAV To set up new document repositories open the Settings task and then select the Setup re positories tree entry Document Management area T Knowledge Force Licensed to Team Training Net GmbH Processes Topics COUrSeS Roles Documents Document types maet Structure a ae ae j 3 Settings Ji s Users i settings 4 9Process model aw i E49 Documentation amp e f a G Ft Seip repositories Define file types Setup repositories Define file extensions _ Document management Type Filesystem Root directory fhome webappweb ttintegrator help data srepository Storage template ittce hash256 tte uuldcompact ttc filepext CRE URI folayer cre To set up a n
119. ty Technical ihe professional beginner Title Beginner Professional English US Enter beginner into the Technical name field Click the Title input field Enter Beginner into the Title field g Click the P Add value button z The new value and its Technical name have been added Now repeat the steps to add a Professional and an Intermediate value For your convenience the cursor is already active in the Technical name field TT KNOWLEDGE FORCE 69 TT Knowledge Force 2014 R2 Professional Administrator s reference Edit values of the property Edit values of the property i Technical name Title intermediate Intermediate beginner professional intermediate You can easily change the order of the values Click the Intermediate list item Click the v Move up button Edit values of the property Edit values of the property English US Technical name Title intermediate Intermediate Intermediate Professional Click the OK button 70 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Edit the values of the property Beginner beginner List values Intermediate intermediate Professional professional Display in portal I Go tf Technical name difficulty Cancel Click the OK button By default the n
120. ues yes or no default is no Comma separated list of IP addresses which are allowed to use super user function like DB initialization Absolute path to the directory of the application servers logs op tional Sets the maximum length of an index entry of a QuickAccess sig nature use 0 for no length restriction sets the restriction for level wildcard assignment generic signa ture 1 level is required and cannot used as wildcard 0 level can be assigned as wildcard by user default 1001 sets the server URL and contextpath of the application used by the content transport for backtracking the imported objects language Language service class de tts bd business LanguageService Initial parameters available edit languages default edit language available interface languages default interface language Description and permissible values Comma separated list of available content languages set value to to use all languages from the license key in RFC 1766 format Example de de en us fr fr Default content language in RFC 1766 format This setting is pri marily used in the dialog for creating a new user Example en us Commaz separated list of available interface languages corre sponding language bundles must exist in ISO 639 format Example de en es Default interface language in ISO 639 format Example de en or es data Database service class de tts bd business Hibernate
121. uler Service class de tts bd business schedule SchedulerService The scheduler services executes asynchronous jobs on pre defined timepoints or to the times committed by users with administration role using the GUI The GUI will only be visible if at least one job has been configured Up to 6 8 UNIX like cron expressions can be used to define execution times See Quartz API for details Initial parameters Description and permissible values org quartz threadPool class The thread pool implementation to be used by this service There 114 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference org quartz threadPool threadCount Org quartz jobStore class org quartz scheduler instanceName org quartz scheduler instanceld org quartz scheduler instanceld scheduler cronjobprovider scheduler resourcebundle scheduler crontable default scheduler historyentries should normally no cause to use another value than org quartz simpl SimpleThreadPool Number of threads to execute jobs The value depends on the ex pected number of jobs that will be run at the same time In most cases a value of 3 up to 5 will be match The implementation of container that holds the jobs waiting for execution This should be org quartz simpl RAMJobStore This implementation holds the jobs simply in memory Quartz also pro vides implementations to make them persistent or to share them between different VMs Freely
122. unction Record Record Universal Appli This component supports the recording of all kinds of IT application cation Recorder applications e g SAP Microsoft Web applications etc Edit Add and edit Content Editor Supports the creation of textboxes and the editing of text Basic existing text textboxes or standard text Edit Structure Content Editor Advanced editing functions for documentation and content and insert Professional e learning This component includes Content Editor objects Basic Advanced functions refer to the insertion of steps tables images etc and their editing functions Edit Manage oth Path Editor Supports the creation and maintenance of other paths er paths in addition to the main path in the e learning Edit Add effects Effects Editor Supports the addition of effects animations triggers Flash video and audio Edit Generate Dubbing Editor ls used for generating and maintaining speaker texts speaker texts 22 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference Edit Sound Speech Engine The Speech Engine Connector connects TT Knowledge Connector Force to a an external third party speech engine This supports the insertion of sound into an e learning The speech engine that is to be connected has to be com patible with the SAPI standard Edit Fill in speci Template Assis Supports the use of complex texts which were created f
123. ured way the configuration file defines the exact data structure of the Excel list Therefore you may always want to download both files 3 Sample files can be found as a zipped archive in the program s installation folder at contrib importsamples excel import examples TT KNOWLEDGE FORCE oF TT Knowledge Force 2014 R2 Professional Administrator s reference 4 Workflow maintenance 4 1 How to define a workflow 4 1 1 The workflow concept With the Workflow administration settings you define the workflow of all documents stored on the Workbench You can define all existing statuses and the way they interact A basic model of a workflow would look something like this Planning as an initial status here referred to as an entry status Work in progress while documents are being edited gt Quality Management as the status following the Work in Progress state Docu ments may be rejected in this state thus brought back to the Work in progress state or promoted to the Released state Released as a final state all released documents are set to be visible to end users All workflow settings are made on the Settings tab Processes Topics COUFSES Roles Documents Glossary Document ty 1 Structure Ep Settings B 0 Settings i Administer user accounts B Oo Define maintenance roles a Assign authorizations to external users D Show active users D Show checked out licenses Process mo
124. will be used to store document versions e g 1languageb 4ttc datetime 4 ttc name For a detailed list of all placeholder click on the i icon If you leave this Value empty versioning is disabled for this repository The second Wizard step is for specifying all settings regarding the document repository A The second step when setting up a new document repository is more or less identical whether using a file system or WebDAV The input fields are discussed in greater detail in the How to set up a new document repository file system chapter Display name All repository types have a Display name field in which a title should be entered for the par ticular document repository This will be displayed when authors wish to switch from one document repository to the other for example The display name can be entered in various languages Should the need arise you can change over to a different language via the lan guage toggle at the top right hand corner of the dialog The actual repository type deter mines which other input fields appear Selection URI This field is used only in the case of a WebDAV repository type and is equivalent to the Root 54 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference directory in a file repository system Here you should specify the web address URI under which the WebDAV server can be accessed Display URI This field is for specifying the addres
125. will directly impact on all users to which the particular author role has been assigned TT KNOWLEDGE FORCE 17 TT Knowledge Force 2014 R2 Professional Administrator s reference 3 3 Howto administer user accounts 3 3 1 How to create a new user account Document Management area M Knowledge Force Licensed to Team raining Net GmbH Se a Processes Topics COUrSES Roles Documents Document types Settings Ej e setings 4d Reports G Detine maintenance roles i Define external group mappings EENE Show active users minister user accounts To create a new user account select the Users gt Administer user accounts entry in the tree on the left z3 Another way to create or update user accounts is via an Excel import Please refer to the Importing structures from Excel chapter on how to accomplish this To create a new user account select the amp Add new user account button Add new user account Add new user account User name Password Password repeat Primary license Allow checkout license Secondary license First name Last name E mail Dialog size Length of where used list to which other objects e g processes each object e g a document has been assigned To t from becoming too long you may limit the length of the list items e g process names by eger value here Reasonable values range between 7 and 20 characters default value is 15 ou 4
126. xists it will be added at the end value mapping Specification regarding the conversion of the Excel identifier into the technical name of a process level Available parameters for the processLevel extractor Mode of operation The processLevel extractor reads out the specified column converts the process level s identifier into its technical name and assigns the appropriate process level to the process The following fallback mechanisms are used for this gt Ifa process level with this technical name exists it will be used If the superior process parent node has a process level which also has a subordinate process level the subordinate process level will be assigned to the process gt The same process level as that from the preceding imported process will be selected Value mapping optional Thanks to value mapping the Excel file may contain human readable identifiers for process levels They will then be replaced with their technical names by the extractor The specifica tion regarding how they are to be converted can be found in the value mapping element importValue Arbitrary Human readable identifier for the process level systemValue Technical name of The tech name of the process level the process level 102 TT KNOWLEDGE FORCE TT Knowledge Force 2014 R2 Professional Administrator s reference 1 Process title on Process title on Process title on Process level level 1 level 2 level 3 no 2 Proce
127. y be defined either as a three digit or six digit hexadecimal code Click on the colored area to choose a predefined color Properties of associated processes required Edit status Extended process properties Description C Result C Display type C Cancel The technical name acts as a unique identifier for the respective process level It is used in the Publisher for example to help depict the process levels with different templates The Min and Max settings are for specifying how often the respective logical level can be nested within the Process tree Thanks to the nesting option the Process structure tree can actually contain more than seven process levels In this example a minimum of 1 nesting has been defined for Process This value means that the Process level has to appear at least once before the next deepest level can be selected An asterisk has been set as the maximum nesting depth for Process Consequently any number of other Processes can be created below a process before a Process step has to follow The following values are supported n stands for any integer gt 0 TT KNOWLEDGE FORCE 47 TT Knowledge Force 2014 R2 Professional Administrator s reference n n Level has to appear atleast n times Level can be nested a maximum of n times 0 Level can be skipped optional level Level can be nested as often as desired Click the checkbox next to the Color input field Co

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