Executive Teleconferencer User`s Manual
Contents
1. as normal Place the handset on the switch hook module pad to begin the conference Or place the handset on the switch hook module pad first and dial out as normal The conference will automatically begin Answering calls and beginning a conference Pick up your handset from the telephone cradle and answer the call as normal After the telephone call has been established place the telephone handset on the switch hook module pad Or place the handset directly on the switch hook module pad after answering the call The conference will automatically begin Hanging up a call Place the handset on the telephone handset cradle Adjusting the speaker volume Press the VOL or VOL button on the audio module Press the VOL and VOL buttons simultaneously to return the speaker volume to normal default level For Setup Assistance Dial 800 945 7730 or 801 975 7200 l ET100 User s Manual Page 9 Muting and unmuting the microphones Press any audio module MUTE button once to mute all three microphones All MUTE lights will flash red when microphones are muted Press any MUTE button once again to unmute all three microphones All MUTE lights will glow green when microphones are unmuted Using existing telephone features Leave the handset placed on the switch hook module pad or pick up the handset from the switch hook module pad while using your telephone as normal to put a call on hold transfer a call access addi2. Executive Teleconferencer User s Manual i Gentner Copyright Information Copyright 1995 by Gentner Communications Corporation All rights reserved No part of this manual may be reproduced in any form or by any means without written permission from Gentner Communications Corporation Printed in the United States of America Original ver sion 1 95 Gentner Communications Corporation reserves specification privileges Information in this manual is subject to change without notice Warranty Registration Please register your ET100 by completing the self addressed postage prepaid warranty registra tion card and return it to Gentner by mail You may also FAX it to the above number or call Gentner via telephone When your product is properly registered Gentner will be able to better serve you should you require technical assistance or desire to receive product upgrades new product information etc This equipment complies with the requirements of the EU guidelines 89 336 EEC Electromagnetic Compatibility 73 23 EEC Electrical operating material for use within specific voltage limits Conformity of the equipment with the above guidelines is attested by the CE mark Gentner Part No 800 130 001 Rev 11 95 Unpacking 25 foot connection cable Switch hook module ET100 User s Manual Page 1 Check to see that the following equipment was received with your shipment In line power module w
3. TELEPHONE VOLUME NOTE For telephones that have handset volume control set the telephone handset volume at a normal listening level prior to adjusting the ET100 compatibility sensitivity Switches Switches All telephones with the following exceptions AT amp T Merlin and 7000 ee E L Series Voice Terminals Northern Telecom 123 4 656 7 8 9 to 1 E jo Cebtrex M5009 M5112 M5209 M5312 amp M5317 5 amp 7 B 4 40 41 12 Seimens Dyad Jr Dyad O Toor U Applies only to telephone models listed All other models use the All telephones settings For Setup Assistance Dial 800 945 7730 or 801 975 7200 Page 6 ET100 User s Manual Assisted Step 1 Setup Pick up your telephone handset and call 1 800 283 5330 a quiet line used for ET100 setup When you hear silence on the other end set the handset down next to your phone NOT on the switch hook module Step 2 Pr oO Press and hold any MUTE button on the audio Ce module for a few seconds until you hear the prompt setup enabled The POWER light will be flashing red Slide control on the bottom of the switch hook module Step 3 Set the slide control on the bottom of the switch hook module to 8 Make sure the sensitivity switch 4 found on the side of the switch hook module is down off If the MUTE lights on the audio module are green no adjustment is needed Go to step 4 Move the slide control
4. e FCC if you believe it is necessary dures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to If trouble is experienced with this equipment please contact Gentner at 800 945 7730 or 801 975 7200 for repair and or warranty information If the trouble is causing harm to the tele network until the problem is resolved This equipment cannot be used on telephone company provided coin service Connection to When the ET100 is used with a leased telephone system permission to connect to the telephone system should be obtained from the owner of the system Customer instructions for KX type that they can only be connected to host equipment and never to the network This device must be connected through the telephone handset FCC Registration Number FBIUSA 21446 KX N For Setup Assistance Dial 800 945 7730 or 801 975 7200 Page 16 ET100 User s Manual IC Compliance NOTICE The Industry of Canada label identifies certified equipment This certification means that this equipment meets certain telecommunications network protective operational and safety requirements The Industry of Canada does not guarantee this equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications co
5. e at 800 945 7730 or 801 975 7200 For Setup Assistance Dial 800 945 7730 or 801 975 7200 Page 12 ET100 User s Manual Specifications System Weight 7 Ibs 3 18 kg dry 9 Ibs 4 08 kg shipping System Power Requirements 120 VAC 60 Hz 23 W or optional power supply Echo Cancellation Digital echo cancellation used to eliminate acoustic room and telephone line echo Audio Performance Frequency Response 300 Hz 3300 Hz 1 5 dB Signal to Noise Ratio 50 dB Total Harmonic Distortion 0 3 Record Output 10 dBu 600 ohms unbalanced Controls Volume up down Microphone mute Utilizes all telephone system functions Operating Temperature 32 to 100 F Storage Temperature 0 to 150 F Switch hook Module Dimensions 9 80 L x 4 70 W x 1 25 H 24 89L x 11 94W x 3 18H cm Weight 14 oz 41 kg dry Connectors PHONE 4 conductor handset style HANDSET 4 conductor handset style AUDIO MOD ONLY 8 conductor RJ 45 REC Phono 19 VDC IN 3 Pin Molex style For Setup Assistance Dial 800 945 7730 or 801 975 7200 i ll ET100 User s Manual Page 13 Audio Module Dimensions 11 0 L x 11 75 W x 3 20 H 27 94L x 29 85W x 8 13H cm Weight 2 lbs 14 oz 1 30 kg dry Connector SWITCH HOOK MOD 8 conductor RJ 45 Microphones 3 unidirectional elements configured in 360 polar pattern non gating Speaker 4 round adjustable to 85 dB SPL peak volume In line Power Mod
6. ith 12 foot fixed cable 16 inch and 32 inch flat handset cables Audio module The ET100 user s manual quick reference instructions and warranty registration card should also be included with your shipment SHIPPING NOTE Gentner is not responsible for product damage incurred during shipment You must make claims directly with the carrier Inspect your shipment carefully for obvious signs of damage If the shipment appears to be damaged retain the original boxes and packing material for inspection by the carrier Contact your carrier immediately For Setup Assistance Dial 800 945 7730 or 801 975 7200 Page 2 ET100 User s Manual Installation The ET100 connects directly to your existing telephone set so that you can maintain all of the functions of your telephone Follow these step by step instructions to install your ET100 Completed Installation The following drawing shows the ET100 system when installation is completed Step 1 Unplug the handset cord from the base of your telephone set B Plug the handset cord into the switch hook module jack on the left labeled with a curly cord Gan Ge Ga a BBE RH G CCE y oS For Setup Assistance Dial 800 945 7730 or 801 975 7200 i ET100 User s Manual Page 3 Step 2 A Plug one end of the supplied 16 inch or optional 32 inch flat handset cable into the telephone handset jack B Plug the other end
7. ith the procedures described in the operating and techni cal instructions or B The equipment has been altered or repaired by other than Manufacturer or an authorized service representative of Manufacturer or C Adaptations or accessories other than those manufactured or provided by Manufacturer have been made or attached to the equipment which in the determination of Manufacturer shall have affected the performance safety or reliability of the equipment or D The equipment s original serial number has been modified or removed NO OTHER WARRANTY EXPRESS OR IMPLIED INCLUDING WARRANTY OF MER CHANTABILITY OR FITNESS FOR ANY PARTICULAR USE APPLIES TO THE EQUIP MENT nor is any person or company authorized to assume any warranty for Manufacturer or any other liability in connection with the sale of Manufacturer s products Manufacturer does not assume any responsibility for consequential damages expenses or loss of revenue or property inconvenience or interruption in operation experienced by the customer due to a malfunction in the purchased equipment No warranty service performed on any prod uct shall extend the applicable warranty period In case of unsatisfactory operation the purchaser shall promptly notify Manufacturer at the address set forth below in writing giving full particulars as to the defects or unsatisfactory op eration Upon receipt of such notice Manufacturer will give instructions respecting the ship ment of
8. mpany The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above con ditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by Gentner Any repairs or alterations made by the user to this equipment or equip ment malfunctions may give the telecommunications company cause to request the user to dis connect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected to gether This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should con tact the appropriate electric inspection authority or electrician as appropriate IC Certification Number 1970 6282 A Safety Information CAUTION For use only with certified telecommunication equipment ATTENTION Pour utilisation seulement avec du materiel de telecommunications certifie de marque For Setup Assistance Dial 800 945 7730 or 801 975 7200 Our vision is to provide our cus
9. of the flat handset cable into the switch hook module jack on the right L 3 J BES oh A OCA A Ka tm o gt Step 3 A Plug one end of the supplied 25 foot connection cable into the switch hook module jack labeled AUDIO MOD B Plug the other end of the 25 foot connection cable into the bottom of the audio module Step 4 Place the audio module at the desired conference location For Setup Assistance Dial 800 945 7730 or 801 975 7200 Page 4 ET100 User s Manual Step 5 A Plug the white end of the power module with the NOTCH SIDE up into the switch hook module jack labeled DC POWER B Plug the other end of the power module into an electrical power outlet The audio module power light will glow when power is applied Step 6 Record Option To record your audioconference connect a tape recorder to the switch hook module jack labeled TAPE A standard phono cable is typically supplied with most tape recorders Tape recorder connection For Setup Assistance Dial 800 945 7730 or 801 975 7200 ET100 User s Manual Page 5 Dip Switch Determine the appropriate settings for your Setup particular telephone using the following diagrams Set the compatibility and sensitivity switches according to your telephone type These switches are found on the side of the switch hook module Switch Setting Key r Switch ON Up o4 cn tE Switch OFF Down L J
10. slowly down to 1 Stop immediately when the MUTE lights turn from red to green If the MUTE lights never turn green reposition the slide control at 8 Move the sensitivity switch 4 the switch farthest to the right up on Slowly move the slide control down again Stop immediately when the MUTE lights change from red to green If the MUTE lights NEVER turn green call for assistance at the number below For Setup Assistance Dial 800 945 7730 or 801 975 7200 ET100 User s Manual Page 7 g oO Step 4 WE Press any MUTE button to turn the assisted setup off You will hear the prompt system ready You can now hang up your phone Helpful Hint When placing a call and the distant location hears static a hum or scratchy noises position sensitivity switch 2 up ON and 3 down OFF Repeat steps through 4 THIS IS A ONE TIME SETUP Do not settle for bad audio Please call the number below if you are unable to get clean good sounding audio For Setup Assistance Dial 800 945 7730 or 801 975 7200 Page 8 ET100 User s Manual Operation Operating the ET100 is practically identical to operating your telephone because it uses your existing telephone functions NOTE The ET100 works best in an environment where there is little or no background noise Making calls and beginning a conference Pick up your handset from the telephone cradle and dial out
11. t location is too low or too high The send audio volume is set too low or too high See the Dip Switch Setup section in this manual MM The speaker volume is too low or too high at the maximum setting If the telephone has a hand set volume control it has been set too low or too high Adjust the telephone handset volume to nominal listening level and repeat the assisted setup For Setup Assistance Dial 800 945 7730 or 801 975 7200 Symptom MM The system sounds scratchy or is produc ing excessive noise ET100 User s Manual Probable Cause There is a bad telephone line connection The distant location has noisy equipment or is ina noisy environment The Dip Switch Setup con figuration is improperly set Page 11 Probable Remedy Redial the number or have the distant location call again to get a better connection Have the people at the distant location eliminate the noise source or move to another room if possible See the Dip Switch Setup section in this manual MM The system squeals or produces feedback If the telephone has a hand set volume control it has been set too high Adjust the telephone handset volume to the nominal listen ing level and repeat the As sisted Setup section of this manual If you cannot resolve your difficulty by following the suggested remedies in this troubleshooting section please call Gentner for assistanc
12. the equipment or such other matters as it elects to honor this warranty as above provided This warranty does not cover damage to the equipment during shipment and Manu facturer assumes no responsibility for such damage All shipping costs shall be paid by cus tomer This warranty extends only to the original purchaser and is not assignable or transferable Gentner Communications Corporation 1825 Research Way Salt Lake City Utah 84119 For Setup Assistance Dial 800 945 7730 or 801 975 7200 ET100 User s Manual Page 15 FCC Part 15 pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protec tion against harmful interference when the equipment is operated in a commercial environment used in accordance with the user s manual may cause harmful interference to radio communica tions Operation of this equipment in a residential area is likely to cause harmful interference in Changes or modifications not expressly approved by Gentner could void the user s authority to operate the equipment Compliance This equipment complies with Part 68 of the FCC rules On the bottom of the switch hook quested this information must be provided to the telephone company If this equipment causes harm to the telephone network the telephone company will notify you practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with th
13. tional lines conference additional lines hold a private conversation etc Note The ET100 will provide full duplex audio as long as the phones on both ends of the conference call provide full duplex features Speakerphones are NOT full duplex For Setup Assistance Dial 800 945 7730 or 801 975 7200 Page 10 ET100 User s Manual Troubleshooting Symptom MM The power indicator does not light Probable Cause The unit is not receiving power Probable Remedy Ensure all cables are properly connected Ensure the power outlet is active MM The mute indicators light green when the handset is placed on the switch hook module but there is no audio present The telephone handset cables are not properly connected The telephone is not con nected to a call Ensure all telephone handset cables are properly con nected See the Installation section in this manual Ensure the LINE or AC CESS button on the tele phone has been pushed MM You can hear the people at the distant location but they cannot hear you The mute function is turned on The mute indicators will flash red when the micro phones are muted The Dip Switch Setup con figuration is improperly set Press the mute button once The mute indicators will glow green when the micro phones are active See the Dip Switch Setup section in this manual MM The audio level received at the distan
14. tomers with the total audio solution for conferencing Gentner GENTNER COMMUNICATIONS CORPORATION Sales and Technical Assistance 1825 Research Way Salt Lake City Utah 84119 Toll Free 800 945 7730 Telephone 801 975 7200 FAX 801 977 0087 FAX On Demand 800 695 8110 Wordlwide Web Page http www gentner com
15. ule Dimensions 3 50 L x 2 50 W x 2 75 H 8 90L x 6 35W x 7 0H cm Cable Length 12 foot fixed cable Weight 2 lbs 1 oz 94 kg dry Electrical 19 VDC unregulated 23 W Supplied Cables Handset Cables 12 inch flat and 32 inch flat optional use Connection Cable 25 foot For Setup Assistance Dial 800 945 7730 or 801 975 7200 Page 14 ET100 User s Manual GENTNER COMMUNICATIONS CORPORATION Manufacturer warrants that this product is free of defects in both materials and workmanship Should any part of this equipment be defective Manufacturer agrees at its option to A Repair or replace any defective part free of charge except transportation charges for a pe riod of one year from the date of the original purchase provided the owner returns the equip ment to the Manufacturer at the address set forth below No charge will be made for parts or labor during this period B Furnish replacement for any defective parts in the equipment for a period of one year from the date of original purchase Replacement parts shall be furnished without charge except la bor and transportation This Warranty excludes assembled products not manufactured by Manufacturer whether or not they are incorporated in a Manufacturer product or sold under a Manufacturer part or model number THIS WARRANTY IS VOID IF A The equipment has been damaged by negligence accident act of God or mishandling or has not been operated in accordance w
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