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HiPath 4000 Hicom 300 E/300 H

1. 77 Holding a call on a line key exclusively and picking it up again 77 PICKING up a hela calles 2 ceeds decades oh eed oe eaea dee HES a a es 78 Forwarding calls for lineS 2 eee 78 Storing and activating variable call forwarding foraline 78 Storing and activating a fixed call forwarding destination for a line 0 aaa aaaea 79 Activating fixed call forwarding for a line without storing 79 Contents Cancelling the fixed call forwarding destination 80 Deactivating call forwarding for a line 0 0 00 eee 80 Taking calls for colleagues inateam 2 0 0 0 ee 81 Picking up a specific team call onana uaaa 81 Having the number of the called station displayed 82 Taking a call in a hunt group inass cee ae a ey oh aoe eww SA ae See a 82 Removing station from hunt group adding station to hunt group 82 Automatic parking and resumption of acall 0 83 Manual parking and resumption of acall 0 0 0005 83 PICKING upa callon NOI a0 5 oo0 ee ariere reesi oe eaaa 84 Calling a team member directly 00 0000 0c ce 84 The lamp statuses of direct station selection DSS keys 84 Calling a direct station selection DSS user 0 35 Taking a call for a direct station selection DSS user 85 a Executive secretary functions Making calls in an executive secretary team 86 Calling executive o
2. Press the key Via the Service Menu Press the key The lamp lights up Enter the service code Select and confirm Select and confirm Override is not possible Terminating a connection on a line key Replace the handset Press the key that is lit Speaker 76 Step by Step Hold ssid m D Exklusive hold m D Making multiline and team calls Holding a call on a line key and picking it up again Precondition You have taken a call on a line key gt page 71 Placing on hold Press the key Select and confirm The line key of the call on hold flashes slowly The call can be resumed at any team telephone programmed with this line key Resuming the call Press the flashing line key Continue the call Holding a call on a line key exclusively and picking it up again Precondition You have taken a confidential call on a line key Placing on hold Press the key The lamp lights up Select and confirm The line key of the call on hold flashes slowly The call can be resumed only at your telephone and is not sig nalled at any other telephone Resuming the call Press the slowly flashing line key Continue the call 11 Making multiline and team calls Step by Step Picking up a held call A colleague in an open plan office has put a call on hold ona line key and requests you verbally to take over the call Your telephone does not have a key for this line L
3. gt page 21 If you have cancel this function to receive calls again You cannot dial a number Check whether you have locked the telephone gt page 46 If you have unlock the telephone to make calls again The time shown on the display is not correct After 24 hours at the latest the time is corrected automatically overnight All other faults First contact System Support If the fault cannot be eliminated Customer Service must be called in Advice for users Step by step or or Dealing with error messages on the display Possible cause Maximum input time exceeded Handset not replaced Possible response Enter digits more quickly avoid lengthy pauses be tween keystrokes Possible cause System is overloaded no lines free queue is full Possible response Wait and then try again later Possible cause a The function is not available at this time b The number you dialed does not exist Possible response a Wait and then try again later b Enter the number correctly or call the attendant Possible cause Speed dialing number does not exist timed reminder entered incorrectly barred or inadmissible input pre condition not met for example attempt to toggle with out a second party incomplete dialing Possible response Correct your input select a permissible option enter the number in full Step by step or Advice for users Possible cause
4. Replace the handset 83 Making multiline and team calls Step by Step or or Pick up call on hold ip Jones Jones Picking up a call on hold Press the flashing key If necessary enter corresponding parking position num ber Continue the call After a certain time calls on hold return to where they were held recall Calling a team member directly Precondition DSS keys have been configured at your telephone gt page 53 The lamp statuses of direct station selection DSS keys The lamp is not lit the user is not making a call The lamp is lit the user is making a call The lamp is flashing there is an incoming call for the user the user has not answered it yet Step by Step Jones Jones Jones Making multiline and team calls Calling a direct station selection DSS user Note the lamp status of the DSS key The lamp is not lit the user is not making a call Press the DSS key for example Jones Lift the handset With the handset on hook you are in speakerphone mode The lamp is lit the user is making a call Press the DSS key You are camped on to the other party s call He or she hears a tone the call pickup key flashes at his or her telephone and your name and number are displayed When the other party answers lift the handset With the handset on hook you are in speakerphone mode Taking a call for a direct station
5. worked HiPath 4000 or Hicom 300 E H systems for ex ample at other branches of your company At the other telephone you can then e make calls and assign the charges to cost centers e make calls and assign the charges to specific projects e retrieve messages from your mailbox e use your individual speed dialing numbers and also a number that has been saved at your own tele phone for redialing e use repertory dialing keys provided that they are configured in the same way as at your own tele phone e enter timed reminders Using an internal PIN you can have your calls diverted to a telephone in the office or department where you will be for a temporary period call forwarding follow me Logging on to a different telephone Identifying yourself with PIN and dialing Precondition You have been assigned a PIN by Sys tem Support You require an internal PIN for calls within your own HiPath 4000 or Hicom 300 E H system while for calls involving other HiPath 4000 or Hicom 300 E H systems in the integrated network you require a net work wide PIN Press the key The lamp lights up ood Enter the service code 61 for PIN 1 62 for PIN 2 etc or gt __ Select and confirm gt Select and confirm If you have several PINs and wish to use another one select the other PIN Using a different telephone in the same way as your own Step by Step Enter the code With the display Enter station no
6. 0 000008 50 Saving a function on a KEY 1244cncedbes d bias beeak bee bh owe SE s 50 Saving timed reminders aaua aoa G ewe e ba whee ae oa 51 Checking the telephone 52 Checking its functionality 24 cadena ed we Med wea new eu babaowe aes 52 Checking the assignment of functions to keyS 5 D3 Forwarding calls 000cceee cence 54 Usmg call Torv ardiNO sass seess emama a GED eee a EA i 54 Fixed forwarding 2 6 6 55as Babb Deo A Dae One Dawe Ya eR 54 Variable forwarding ws 634 4 xsko ha awd eee R ew bw Sew Rene A 57 Activating and deactivating forwarding using switch 60 Automatic call TOMnwardinG sve eves ceo e aoe ee deed wR 60 Forwarding calls for a different terminal 0005 61 Storing a destination for another telephone activating call forwarding 0 0 00 eee 61 Storing a destination for fax PC or busy activating Call forwarding geicidw wage Ses aA teed Gd ak ws a Bad 62 Checking deactivating call forwarding for another telephone 23 ca6 cunavochexecue dees weew suede lt 63 11 Contents 12 Checking deactivating call forwarding FOr lea FC OF OUS Ws aiite ani aumaia kana aii Beaver ote ere ate weed 63 Changing call forwarding for another terminal 64 Using a different telephone in the same way as your OWN 05 65 Logging on to a different telephone 0 0 0 eee 65 Identifying you
7. For better acoustic quality in noisy environments Add On Microphone For speakerphone in difficult acoustic conditions Active Speaker Box For better acoustic quality when using speakerphone For details on the above mentioned products please refer to the da tasheet for your optiPoint telephone Use of computer aided telephone applications A PC can be connected via the built in USB interface on the system tele phone and a USB cable The CallBridge TU TAPI driver software available from Siemens enables use of numerous market telephone applications on your PC The USB adapted TAPI driver software can be downloaded from the Internet at no charge The Internet adress is http www siemens de hicomready Advice for users Advice for users Care of the telephone e Use either a damp cloth or an antistatic cloth to clean the telephone Never use a dry cloth e lf the telephone needs to be cleaned thoroughly use a neutral diluted surface active cleaning agent Ensure that all traces of the cleaning agent are removed with a damp cloth using water only e Never apply a cleaning agent that contains alcohol or that is liable to harm plastic surfaces never use an abrasive cleaning powder Troubleshooting There is no response after a key has been pressed Check whether the key has become stuck No ringing tone when an incoming call is received Check whether you have activated the Do Not Disturb function
8. The telephone rings The Cancel Callback message in forms you that this is a callback Confirm Let the telephone ring four times do not answer the call Step by Step gt gt gt Service Menu D gt If you do not get through Checking cancelling saved callback requests Precondition You have saved callback requests Select and confirm The oldest entry is displayed first Select and confirm to view further entries Canceling an entry that is displayed Select and confirm Ending Press the key The lamp goes out Camping on a colleague s call Precondition he internal party whom you have called is busy You need to contact this person urgently Select confirm and wait briefly Your colleague hears the call waiting tone The call pick up key flashes on his or her telephone If his or her tele phone has a display your name and or number is indi cated To camp on you must have the appropriate class of service Camp on is not possible if the called party is pro tected by the camp on security function 41 If you do not get through Step by Step Overriding a colleague s call intrude Precondition he station user whom you have called is busy You need to contact this colleague urgently Select and confirm Both the colleague and the other party hear an alerting tone You can speak immediately IE To override you must have the appropriate clas
9. You view the call log the desired call is displayed Select and confirm Saved number redial If your telephone is configured for this type of redialing you can save a number and then dial it later gt page 49 You can redial the number at the push of a button Press the key The other party answers Lift the handset With the handset on hook speakerphone 35 Using saved numbers to make calls Step by Step Last number redial If your telephone is configured for this type of redialing each number dialed is saved for possible redialing Press the key Last no redial nmi or 4 Enter your individual code for Last Number Redial if necessary ask System Support The other party answers Lift the handset With the handset on hook speakerphone Dialing with repertory keys Precondition You have saved a number on a repertory dialing key gt page 48 Press the key with the saved number If the number is on the second level press the shift key beforehand The other party answers Lift the handset With the handset on hook speakerphone Using saved numbers to make calls Step by Step Dialing with individual speed dialing numbers Precondition You have saved individual speed dialing numbers gt page 50 Press the key The lamp lights up Service Menu Enter the service code Select and confirm Enter the speed dialing number The other party answers Lift
10. in the conference e Toggling between the conference and a consulta tion call or waiting call e Holding a consultation call during a conference and adding it to the conference e nterconnecting conference members from two in dependent conferences via a distant network e Putting the conference on hold if line keys are in Stalled Receiving overview of all conference members Transferring the conference to a new user The functions listed above can be carried out by all con ference members at the same time 27 Calling several persons simultaneously Step by Step Waiting call p Setting up a conference You can set up a conference from any of the following types of connection e single call e consultation call e waiting call Starting a conference from a single call You want to set up a conference You receive a call You call another user Select and confirm Call the second user Announce that a conference is to be set up Confirm You will receive the message 1 is your position This question will then be displayed Setting up a conference from a consultation call You are connected to one user and call a second user Confirm Call the second user The second user answers you an nounce the conference Select and confirm You will receive the message 1 is your position Setting up a conference from a waiting call You are connected to one user and receive another call An ale
11. nation 73 Saving a timed reminder Sevice Menu gt gt e 7 e y HY time with 3 or 4 digits j Maximum Service Menu functions available Press the Service Menu key Use lt ___ P_ and to select functions Or use the service codes for example 2 1 for waiting call on off 1 12 13 14 15 16 17 18 1 Destinations 2 Switches NO O1 RP DN 3 Using speed dialing 4 Displaying key assignment 5 Voice mail service 1 N 6 PIN and class of service COS NO OF PB amp W N 7 Saving timed reminder 8 Additional functions 9 Terminal test N OOP WN AN OOP WN Saving variable call forwarding Saving fixed call forwarding Saving speed dialing number Saving redial Saving repertory dialing number Saving DSS number Saving call forwarding for number Using call list Second call on off Do not disturb on off Stop voice calling on off Hunt group remove add Call forwarding on off Forwarding for number enquire oft Ringer cutoff off on Own voice mailbox Remote voice mailbox PIN 1 option network wide PIN 2 PIN 3 PIN 4 PIN 5 PIN off Changing class of service DTMF suffixdialing on Display suppression on Display suppression off Malicious call holding Using paging facility Show used line Privacy on Privacy off Lamp test LED Display test Key test Acoustic test Terminal identity ID Software version Power feeding range Telephone with
12. neously by way of a hunt group number Your telephone rings Lift the handset Removing station from hunt group adding station to hunt group Precondition A hunt group has been configured in the team You can disconnect yourself from the hunt group at any time for example when you leave the office You can rejoin the hunt group as soon as you return to the office You can still be contacted via your own number when you have been disconnected from the hunt group I Press the key The lamp lights up Enter the service code Select and confirm Select and confirm Step by Step Call park System park Making multiline and team calls Confirm Automatic parking and resumption of a call You can park a call on a telephone within a call pickup group and then resume it at a different telephone Parking the call Press the key The call park key lamp flashes at all tele phones in the call pickup group Replace the handset Resuming the call Press the flashing key Continue the call Manual parking and resumption of a call You can park up to ten internal and or external calls and resume them at another telephone Parking Press the key The parking key lamp flashes on all phones in the call pickup group Enter and remember a parking position number 0 9 If the parking position number you have entered is not displayed this means that it is busy enter another num ber
13. or Enter ID you are requested to enter the PIN Entering the PIN for your own HiPath 4000 or Hicom 300 E H system Enter internal PIN Entering the PIN for another HiPath 4000 or Hicom 300 E H system area within the integrated network Enter the 2 digit node code for your own HiPath 4000 or Hicom 300 E H system ask with System Support Enter your own number and press the pound key Enter the network wide PIN and press the pound key Dialing after successful identification You hear a dial tone The following appears on the dis play Please dial Press the key The lamp goes out Enter a number immediately Call forwarding follow me after successful identification Select and confirm Confirm Call forwarding has been activated Step by Step Chip card s reader ae Insert TS chip card or EE TIE e Service Menu amp or gt 7 gt 7 Chip card s reader ies Mie se gt Remove chip card Using a different telephone in the same way as your own Identification with the chip card Precondition You have been assigned a chip card by System Support for logon at other telephones The optiPoint 500 at which you wish to log on must be equipped with a chip card reader optiPoint 500 signa ture module Within your own HiPath 4000 or Hicom 300 E H sys tem Insert the chip card All lamps light up briefly ID card and the number of the home station are indi cate
14. someone you have called or someone has called you and whose number ap peared on your display Press the key Saved is displayed Speaker Press the key The lamp goes out Replace the handset Storing any number Precondition Your telephone is in the idle state or you are conducting a call and the other party informs you of a number that you would like to save Press the key Press the key Confirm Enter the number Confirm You can dial the saved telephone number at the push of a button gt page 35 49 Storing numbers system functions and timed reminders Step by Step Service Menu Service Menu Saving individual speed dialing numbers You can save a number on each of digit keys O to 9 and then dial these numbers at the push of a button gt page 37 Press the key The lamp lights up Confirm Select and confirm Enter a specific speed dialing number 0 to 9 If this digit has already been assigned a telephone num ber this number is shown on the display Confirm Enter the number For external numbers enter the external code and then the telephone number Confirm Saving a function on a key Press the key The lamp lights up Enter the service code Select and confirm Press the programmable function key Keyset configu ration is displayed Confirm Select and confirm one of the system functions prompt ed Confirm Keys that have been pre
15. sure of the DE code ask with System Support Enter PIN IE If you relocate with both a first and a second tele phone for example executive secretary configu ration you must first log off from the second telephone then the first telephone At the new location you log on the first telephone first then the second telephone Step by Step Making multiline and team calls Making multiline and team calls Using line keys Line keys are configured by System Support The sta tion number of each team member is assigned to a line and is the primary line of that team member The same line is configured on the line keys of the other team members as a secondary line Each team member can use any of the line keys that are available Tl Numbers that have been saved on your tele phone can only be used for line key dialing on your own telephone The following example illustrates how telephones with several line keys are interrelated within a team keyset configuration 3234 is the station number of Mr Jones 3235 the sta tion number of Mr Brown and 3236 the station number of Mr Jackson Calls can be conducted on all three keys on all three telephones The line with the user s own station number is always the primary line Mr Jones telephone 3234 primary line 3235 Brown 3236 Jackson Mr Brown s telephone 3235 primary line 3234 Jones 3236 Jackson Mr Jackson s telephone
16. the handset With the handset on hook speakerphone Dialing with system speed dialing numbers You will be supplied with a copy of the system central speed dialing directory by System Support for exam ple or you will find it in the inhouse telephone directory or on your PC After selecting a speed dialing number which is the saved system prefix of another telecommunications system you can immediately suffixdial the station number you require 37 Making project calls Step by Step Service Menu Service Menu Making project calls External calls can be assigned to specific projects Precondition Project numbers from 1 to 5 have been configured for specific projects and you have a code for the project in question Setting up a project call Press the key The lamp lights up Enter a service code between 61 for project number 1 and 65 for project number 5 Enter the PIN Press the key The lamp lights up Select and confirm Confirm Select and confirm PIN2 PINS Enter the external number Make your call in the usual way gt page 23 Project call mode is subject to a time limit It is deactivated automatically if you do not use your telephone over a 5 minute period for example Step by Step Making project calls Call duration display The call duration display is configured by System Sup port The display shows either the duration of the call or the cost of the
17. the key You are camped on to the secretary s call The secretary hears an alerting tone the call pickup key flashes If the secretary accepts the call Lift the handset Handset on hook speakerphone IE The procedure is the same for a direct call from the secretary s office to the executive with the executive DSS key Taking a call for the executive in the secretary s office When a call is received for the executive the telephone rings in the secretary s office Lift the handset Press the key The lamp lights up Speakerphone Taking a call for the executive during a call in progress You are making a call A call is received for the executive Ask the other party to wait then press the flashing key Answer the call Terminating the call returning to the first call Press the key Continue your original call Extending a call to the executive Precondition You have taken a call for the executive in the secretary s office 87 Making calls in an executive secretary team Step by Step Press the DSS key for the executive You are connected to the executive Extending the call with prior announcement Inform the executive that a call is waiting Replace the handset Extending the call without prior announcement Replace the handset immediately Forwarding calls directly to the executive When the secretary s office is unattended calls for the executive can be forwarded
18. 3236 primary line 3234 Jones 3235 Brown Making multiline and team calls Step by Step The different states of line key lamps The lamp is not lit the line is free and can be used Line The lamp is lit line is busy Line D The lamp is flashing rapidly a call is on the line an swer the call Line sd The lamp is flashing slowly the call has been placed on hold Preview You are speaking on one line The lamp on another line key starts flashing fast You can use the call preview function to find out who is calling on this line The infor mation is shown in the display You can also find out which caller is waiting on a line key that you have previ ously put on hold or exclusive hold In addition you can see information about the caller on the active line The preview key must be configured by System Sup port Precondition You have accepted a call on a line key The lamp on another line key is flashing fast Activating the preview function Press the key The lamp lights up Line ss Press the desired line key Information is displayed about the caller or the waiting or parked user Deactivating the preview function Line D Press the key The lamp goes out The menu line and call duration display appear again 70 Step by Step m D Making multiline and team calls Taking calls on line keys If several calls are received at the same time you can take the calls in the ord
19. Making a call Either a i Or 3 when the other party answers g or speakerphone Saved number redial Save Either The connection has been made Or Any number evem QD ViR V Redial p Reda D Last number redial JEE Switching between the handset and speakerphone during a call From handset to speakerphone hold down Speaker CD tern From speakerphone to handset y Information during a call in progress consultation V second party 4 To terminate Release and return J Alternating between parties toggling gt eel Vv Extending a Call With prior announcement Consultation v 4 announce call eyw Without prior announcement p Start transfer V E om Setting up a conference call First call gt ECNE y 2 E y p Add on to conference y 4 Saving activating variable call forwarding gt V F ldestination J Checking call list SST O STAN V gt a y Incoming calls y OF Outgoing calls V Ending Ere P Dialing displayed call j Saving individual speed dialing numbers Sence Men V Epean V 4 0 9 V F destination Vv Dialing with individual speed dialing numbers Service Menu D Use speed dialing vA i 0 9 Switching telephone off on again to make a call Senice Menu QD gt o y gt o y PIN Saving changing a number on a key for repertory dialing evem q V BY dest
20. Press keys GJ DD until the selection option appears on the display Then confirm with key Cv J Display Line 1 contains instructions or acknowledgment mes sages depending on the particular situation Line 2 contains selection options for functions which you can confirm by means of v If the character gt is visible on the right hand side there are further selection options which can then be accessed using GJ DD How to activate functions Step by Step How to activate functions directly Certain functions can be selected directly in the idle state for example Make your selection with CGJ DD and confirm it with Lv Other functions can be selected directly in certain call situations You dial a number but the other party is busy Confirm with v Make your selection with CJ DD confirm it with and dial another number Via the Service Menu First press the Service Menu key You are then offered a number of selection options Example suppressing the number display at the called party gt page 21 Press the key Service Menu Use the service code to switch to the Display Suppres sion function The service codes are listed in the quick reference operating instructions appendix Press the key Make your selection with GJ DD and confirm it with v Select again with GJ DD and confirm with 7 Service Menu Using a function key You can activate directly a Hicom fu
21. Press the key The lamp goes out Speer D Switching to speakerphone This function is not available with the optiPoint 500 ba SIC Precondition You are making a call with the handset Hold the key down and replace the handset Then re lease the key and continue the call Switching to the handset Precondition You are on the phone in speakerphone mode Lift the handset Continue the call Answering calls and Making calls Step by Step Using the call waiting function When you are expecting an important call you should activate the call waiting function A waiting call is sig naled to you if you are on the phone You can then either accept or disregard the waiting call Activating deactivating call waiting Press the key The lamp lights up Enter the service code Select and confirm Select and confirm Confirm Answering the waiting call Precondition You are on the phone Call waiting is ac tivated You hear the alerting tone The lamp flashes The caller hears ringing tone as though you were free Press the key You are connected to the second caller The first party is placed on hold Waiting call o Ending the waiting call resuming the first call Disconnect Press the key Replace the handset and lift it again 17 Answering calls and Making calls Step by Step Using the mailbox Callers who dialed your number during your absence can leave a callback request in
22. SIEMENS HiPath 4000 Hicom 300 E 300 H User Guide optiPoint 500 basic optiPoint 500 standard optiPoint 500 advance About these Operating Instructions These Operating Instructions describe the use of the optiPoint 500 basic optiPoint 500 standard optiPoint 500 advance telephones in conjunction with the HiPath 4000 Commu nication Server Version 1 0 and Hicom 300 E 300 H all Versions They describe all functions you can use from your telephone You may find that some func tions you wish to use are not available on your telephone This may be due to one of the following reasons e The function has not been configured for your telephone address any questions to Customer Support e Your communications platform does not support this function contact your Siemens sales representative to upgrade your system Important Notes ORIGINAL y RCA Cesso CE label CE Never operate the telephone in an environment where there is a risk of explosion Only use Siemens accessories gt page 92 The use of other manufac turers accessories may be dangerous and will render the warranty and approval null and void Never open the telephone set or an add on unit If any problems arise get in touch with System Support The telephone must not come into contact with abrasive liquids or liq uids which are liable to discolor it such as tea coffee fruit juices or soft drinks Care of the telephone gt pa
23. a Attempt to use a barred function b PIN entered incorrectly Possible response a Contact System Support for authorization to activate this function b Enter the PIN correctly Possible cause Number not entered completely star or pound key not pressed Possible response Enter the number or code correctly or as instructed Possible cause Data transmission in progress Possible response Wait and then try again later Who to contact if a problem occurs Contact System Support for problems lasting longer than for example 5 minutes 97 Index Index A ACOUSTIC adapter ccenn 94 Active speaker DOX ceccccccecceeeeeeenees 94 Add on conference eccerre 75 Add on microphone ceecee 94 Analog adapter isseire 94 Angle of display siscnidscsvess svevsedaeoidonsoseannnrtess 45 Automatic call forwarding ccce 60 C Ca OG sarera E 34 VICWING sicnssitranuatitcensssatavwanivanuhassasedcannamlues 34 Call pickup teani scaiecsesscarsonandeiecansosctncwseete 81 Call signal function o e 91 IMO CNG coreeni nenin Eiren 40 ACCeEpting casssuricndinduiiantestornatavkelinatos aamute 40 SOMING DEROSE 40 Callback request ccecce 18 C ON a a ny usdedeasoeect 41 Om oe E asraiseiositeuttean onstnnaaieteegueses onminnans 2 Checking functionality dcccscvesiesiecthecuernnouents 52 Checking Mailbox i e 18 Conference manag sencis 31 Consultation o e 26 D Deactivating scoesteccetcaesce ea dexcuocteua
24. a computer on which the free Adobe Acrobat Reader software package is in Stalled To view the operating instructions in HTML format you need a computer with an internet browser for example Microsoft Internet Explorer 93 Labeling documentation and accessories Ordering accessories With the following accessories you can customize your telephone to suit your own personal needs The optiPoint adapters are slide in modules that can be inserted in the option bay on the bottom of the optiPoint optiPoint key module Add on unit with16 freely programmable keys Up to two of these add on units can be connected to your phone optiPoint acoustic adapter For connecting a desk microphone a headset speakers and a second handset For additional signalization of a call for example in a loud environment via an additional ringer or for controlling lighted displays do not disturb on a door for example optiPoint analog adapter For connecting an additional analog telephone fax machine or a PC with a modem optiPoint ISDN adapter For connecting an ISDN device such as an ISDN fax machine a video unit or a PC with an S interface optiPoint phone adapter For connecting a second system telephone The second system telephone can be called via its own telephone number optiPoint recorder adapter For connecting an external recorder or a second handset Headset Headset for users with high call volumes Second Handset
25. age 51 When the saved time has been reached The telephone rings Lift the handset The time of the reminder is displayed Replace the handset If you do not lift the handset the telephone rings several more times and Timed reminder is dis played before the reminder is canceled Answering calls and Making calls Step by Step Incoming call on loudspeaker voice calling A colleague addresses you directly over the speaker The speakerphone mode is automatically activated not with optiPoint 500 basic Answering via speakerphone is immediately possible Lift the handset and reply IE You can address the colleague directly gt page 24 Answering calls and Making calls Step by Step Activating deactivating stop voice calling You can prevent other persons from making direct calls to you Any attempt to address you directly via the loud speaker will be changed to a normal call Press the key The lamp lights up Enter the service code Select and confirm Select and confirm Confirm Answering a call on the headset Precondition Your optiPoint 500 basic or standard needs to be equipped with the optiPoint acoustic adap ter The optiPoint 500 advance already has a headset connection The headset is connected The headset key has been configured The lamp flashes when a call is received Press the key to answer the call Headset Ending the call Press the key The
26. all and adding it to the confer ence If you receive a waiting call during the conference call waiting function is activated you can add this user to the conference An alerting tone is audible The lamp flashes Press the key You are connected to the waiting caller The confer ence is placed on hold Select and confirm to add the waiting caller to the con ference Switch between the conference and the waiting caller Select and confirm to release the waiting call and return to the conference Transferring the conference Any member can transfer the conference to a nonmem ber called using the consultation or expand conference functions The new user is not yet a member of the con ference The conference cannot be transferred to a call er whose Call is answered by a member using the Call Waiting function You are taking part in a conference Select and confirm The conference is placed on hold Call a user Select and confirm Call a user Announce that you are transferring the conference Select and confirm You are disconnected from the conference Replace the handset Step by Step Calling several persons simultaneously During the conference You are taking part in a conference with 3 to 8 members and you wish to know about the other members or to disconnect a member Viewing member information Select and confirm The display shows the name and call number of the oth er member with lowest
27. an generate a call signal at a destination telephone by lifting the handset and entering the call signal code number Designating a deputy for the secretary The calls for the executive that are normally received in the secretary s office can be diverted to a different tele phone A Function Transfer key must be configured for this purpose The procedure is the same as described in the section Saving a repertory dialing number on a key gt page 48 in this case for a deputy To activate deputy Press the key The lamp lights up To deactivate deputy Press the key The lamp goes out Labeling documentation and accessories Labeling documentation and accessories Labeling Key Fields You can chose from the following options to label the keys with the func tions call numbers saved gt page 4 gt page 4 gt page 48 Labeling e by hand Labeling strips are delivered with your optiPoint Write the function or a name on the matching strips within the white field and attach them to your optiPoint e with a computer You have access to a CD ROM ask System Support with the electron ic Operating Instructions for your HiPath 4000 HiPath AllServe gt page 92 You can label your keypads for each PC e with a computer via the Internet You will find the Online Key Labeling Tool along with the user interface under http Awww hipath com gt Downloads gt Software Special labeling sheets that can be ordered are
28. available with the cor responding labeling strips for this procedure Labeling sheets can be ordered by the article number from Siemens Sales Organisation or via the following internet address http Awww click4business supplies de Article numberlabeling sheets A31003 H8400 B993 6219 for optiPoint basic standard advance paper size DINA4 A31003 H8400 B992 62Z19 for optiPoint key module paper size DINA4 Insert the labeled strips beside the corresponding key pad on your optiPoint and place the trans parent cover over them matte Surface up Labeling documentation and accessories Attaching a Station Number Label self adhesive emergency number labels are also delivered with your opti Point Write the emergency number on the label fire department police own telephone numbers then remove and insert it in the recess on the tele phone when the handset is lifted Documentation You can find this user manual in the Internet in PDF format under http www hipath com and on CD ROM ask System Support in HTML and PDF format The CD ROM 7 languages or a printout of this user manual can be or dered via the article number from Siemens Sales Organisation at the fol lowing Internet address http Awww click4business supplies de CD ROM article number P31003 H1012 C130 6219 Article number of this user manual 1PA31003 G3000 B311 7 19 To view and print the operating instructions in PDF format you need
29. ba sic and optiPoint 500 standard with chip card reader Insert the chip card All lamps light up briefly Chip card reader Input is followed by the display Executed chip card Remove the chip card again IE When the telephone is disabled in this way a special dial tone is audible when the handset is lifted Internally within HiPath 4000 dialing is possible in the usual way Telephone settings Step by Step Enabling the telephone again Press the key The lamp lights up Enter the service code Select and confirm Select and confirm Enter the PIN code number Input is followed by the display Executed Selecting the language for user prompts displays Your HiPath 4000 or Hicom 300 E H system can be con figured for up to five different languages The first lan guage programmed is the default If your telephone has a language key you can program a different language The period of time for which the other language remains active depends on the language option that has been configured There are two possibilities e Static language option The language remains programmed until you select a different language e Temporary language option The language remains programmed until the end of the next call after which the system reverts to the default language Selecting a language Press the key The language selected appears on the display for five seconds and is then set Keep pre
30. call The display can be switched off The call duration is shown in the first line on the right with format HH MM SS and 24 hour system The dis play appears ten seconds after the call has begun The cost display feature must be applied for from the network operator and configured by System Support If you do not get through Step by Step gt or If you do not get through Using the callback function If the telephone that you have called is busy or there is no answer you can request a callback This also applies to external calls via ISDN switching centers This saves your having to dial the number repeatedly You are then called back e as soon as the other party terminates his or her call e as soon as the other party makes a call e as soon as the other party checks his or her mailbox and responds to your callback request gt page 18 Storing a callback request Precondition he internal called party is busy or there is NO answer Confirm Select and confirm if the other party has programmed call forwarding you will be called back from the call forwarding destination Answering a callback request Precondition A callback request has been saved The telephone rings The Cancel Callback message in forms you that this is a callback Lift the handset You hear ringing tone Press the key The lamp lights up You hear ringing tone You are in speakerphone mode Rejecting a callback request
31. ce Precondition here is a call on one of the lines The line key lamp is lit Press the line key Conference tone can be heard by you and by the users who are already connected All three parties can now talk to one another The lamp remains lit Adding parties is not possible if the Privacy func tion has been activated for the line in question If one of the three parties replaces the handset the other two remain connected to each other If the remaining parties are yourself having en tered the call and the person who originally seized the line consultation is no longer possible Privacy Allowing override Your primary line can be programmed so that no one can override your call In this case you can allow over ride but this permission only applies to the call in progress or to the next call You are conducting a call Lift the handset With the privacy key configured Press the key Via the Service Menu Press the key The lamp lights up Enter the service code 15 Making multiline and team calls Step by Step Select and confirm Select and confirm Override is now permitted Preventing override Even if the Privacy function has not been configured for your telephone you can still prevent busy override The Privacy function applies to the call in progress or to your next call You are already engaged in a call on a line Lift the handset With the privacy key configured
32. cnseuenemtise 67 Deputy secretary s office e 91 Do not disturb facility 0 ee ee 21 DSS keys team scisccccacinsanenolotantacteusienanziess 84 E Executive secretary functions 86 Extending 2 call sssini krinn 32 F Fixed call forwarding cnc 79 Forwarding calls s in 54 for MACS sccssiutusarncvindoensdivbmdvtortadeninatortndets 78 H Headset ccvecncaninesanocusiuninassesenapsonntangaeeresadan 94 FEME TOMI sndseszoecctongietasedataccientvesunenvadtes 93 FUNT OrOUD soenan i 82 I Identification at another telephone Deactivating a se 67 WV ITCHING card Ais cunicactniiansnnctatemseenctans 67 Individual speed dialing numbers SAVIO serasa 50 ISDN adapter eccerre 94 K Key fields Labeling 0 cccceececeeeee 92 Key module scccsicancansunscintannyenub aiounenielganaceanien 94 Keys Labeling ssaserisecaatenrciecssenecedsnddaucenrntostseuseseese 92 L Labeling key fields 92 Last number redial a n 36 Line KEYS woeceeecccceccccccescceccnsseeeeessseeeeeensnenens 69 IAMP Statuses iinne 70 POF INT VRE IP ci nic ccs ts sipatuonaesesdartnenuinatecnte 69 secondary line ceiien 69 M Mailbox Gunes 18 Callback request n 18 cancelling entries iec 19 Making a call l ii 23 Making a second call ecn 26 Messenger call l 90 N Number label eseese 93 Number suppression o c 24 0 Open listening o o 16 optiPoint Adapter cecene 94 Override security nern 75 P Parking MANUAL sccrsnacssinsassecesece
33. d on the display At another HiPath 4000 or Hicom 300 E H system in the integrated network Insert the chip card Enter the node code for your own HiPath 4000 or Hi com 300 E H system check with System Support Enter your own number and press the pound key Deactivating identification at the other telephone If you logged on with a PIN Press the key The lamp lights up Enter the service code Select and confirm Select and confirm Identification is deactivated automatically if the other telephone is not used for several minutes If you logged on with a chip card Remove the chip card when the telephone is in the idle State 67 Relocating with the telephone Step by Step Relocating with the telephone Check with System Support whether this is possible with your telephone system After consulting with System Support you can log off your telephone from its present station line and then log it on at the new station line Note that the settings on your telephone programmed keys are not affected by the move Disconnecting the telephone from its present station line EE a u Enter the code Enter the code for logging off If you are not sure of the code check with System Support Enter PIN Remove the telephone line cord from the jack Reconnecting the telephone at the new station line Insert the telephone line cord in the jack i Enter the code for logging on If you are not
34. dentifying the line used If several lines are seized at the same time you can find out which line you are conversing on With the Show Used Line key configured Press the key Show used line Via the Service Menu Press the key The lamp lights up Enter the service code Select and confirm Select and confirm The number and status of the line currently in use are displayed A display such as 3235 active means the selected line 8235 is being used Alternating between different lines Precondition 1 System Support has specified that when the user switches between lines the lines are placed on hold and can only be cleared again by replac ing the handset or by pressing the Disconnect key Precondition 2 You are connected to various other par ties on two or more lines These can be either calling parties gt page 71 or called parties gt page 73 You are conducting a call on line 1 for example The line key of the party on hold flashes slowly Line2 sd Press the slowly flashing line key The first party is on l hold on line 1 Press the slowly flashing line key The second party is on hold on line 2 mn D You can alternate between the parties as often as you wish 74 Step by Step Speaker tine D Privacy D Service Menu Making multiline and team calls Ending a call on a line key Replace the handset Press the key that is lit Adding another party to a line conferen
35. e Output on second line To edit the current variable forwarding type Output on first line Output on second line Programming changing the forwarding destination Press the key The lamp lights up Confirm Confirm Display shows Variable forwarding Confirm Display shows Fixed forwarding Confirm Display shows Forwarding for internal Open a forwarding type for example Forwarding for in ternal Enter the number of the forwarding destination Any destination previously saved will be overwritten Confirm when the complete number has been entered To select a different forwarding type proceed as de scribed on gt page 57 If variable forwarding was previously programmed and activated it is deactivated and the forwarding destina tion is deleted for exception see gt page 57 Fixed for warding is deactivated Deleting a forwarding destination A variable forwarding destination is automatically delet ed when the forwarding type is switched off Activating variable forwarding Variable forwarding is automatically activated when the forwarding destination is programmed Forwarding calls Step by Step Unconditional variable programming can also be activat ed in the idle menu gt v Select and confirm while the phone is idle ie Enter the number of the destination IE If you enter a cross system number you must press after entering the number y Confirm This also activat
36. e handset Press the flashing key Cai Activating deactivating call waiting for executive As the executive you can specify whether your calls are to be received in the secretary s office while you are conducting a call If you are making a call and at the same time expecting an important call it is advisable to activate the call waiting function for example Press the key The lamp lights up Service Menu Enter the service code Select and confirm Confirm Making calls in an executive secretary team Step by Step Confirm Calling a messenger You can call a messenger at the push of a Messenger key if the appropriate function has been configured on the executive telephone The procedure is the same as described in the section Saving a repertory dialing number on a key gt page 48 in this case for a mes senger Step by Step Deputy D Making calls in an executive secretary team Using the call signal function If a call signal key has been configured on your execu tive telephone you can generate a call signal on a partic ular destination telephone for example in the secre tary s office by pressing this key When a call signal is received the number of the calling telephone is dis played briefly on the destination telephone The key can be pressed once or several times when the phone is idle or while a call is in progress If the Call Signal function has not been configured you c
37. e idle state Press the key The lamp lights up Enter the service code gt Select and confirm and o o Press the required key The key assignment is displayed Confirm and then press another key to check the func tion assigned to it Press the key The lamp goes out Service Menu 53 Forwarding calls Step by Step Forwarding calls Using call forwarding You can program two types of call forwarding e fixed forwarding and e variable forwarding With fixed forwarding you can program a forwarding destination that will remain valid until you change or de lete it This forwarding function can be switched on and off With variable forwarding you can choose between 6 dif ferent types of forwarding e Variable forwarding unconditional forwarding Forwarding for internal Forwarding for external Forwarding for busy Forwarding after time Forwarding for busy after timeout Call forwarding is activated when a forwarding destina tion is programmed When the variable forwarding func tion is switched off the forwarding destination is auto matically deleted When forwarding is activated you can see the following display in the idle menu PIKEC Fixed forwarding Forwarding to e g 222 Forwarding to e g 222 Klaus Meier own number a is on external Forwarding for busy ee display message Forwarding after time No display message Forwarding for busy af No display message ter timeout Fixed fo
38. e key The lamp goes out The telephone rings for incoming calls Ringer cutot Via the Service Menu Press the key The lamp lights up Enter the service code Select and confirm Select and confirm Confirm 72 Step by Step Making multiline and team calls Dialing with line keys Your telephone can be configured with either automat ic or selectable line seizure System Support specifies whether a line and which line is seized automatically when the handset is lifted or when speakerphone is ac tivated The display Please select a line that you receive after lifting the handset or press ing the loudspeaker key instructs you to seize a line Dialing with automatic line seizure Lift the handset Press the key The display briefly indicates the line number and the line status and then prompts you to dial A display such as 3235 active means a line 3235 has been selected automatically The selected key s lamp lights up Enter the number Dialing with selectable line seizure Lift the handset Press the key You are prompted to press a free line key Please dial Press the free line key The lamp lights up The display briefly indicates the line number and the line status and then requests you to dial A display such as 3236 means the selected line 8236 has been seized Enter the number 73 Making multiline and team calls Step by Step I
39. ease decrease the volume keep pressing the keys until the required volume level has been reached Save Step by Step Telephone settings Backlit Display Tl This function is only available with the optiPoint 500 advance When using the optiPoint 500 advance for example when entering a number the display s backlight auto matically turns on The backlight turns off a few seconds after you have finished activity Adjusting the display contrast The display of optiPoint 500 advance has four contrast levels that you can set according to your light condi tions Press one of the keys while the phone is idle Select and confirm Select and confirm Change the display contrast Press the key repeatedly until the desired level is obtained Save Adjusting the angle of the display By swivelling the display unit you can adjust it so that you can read the displays clearly from your normal sit ting position 45 Telephone settings Step by Step Locking your telephone You can prevent unauthorized persons from using your telephone and the telephone directory during your ab sence Precondition You have been assigned a personal iden tification number PIN by System Support Preventing unauthorized dialing Press the key The lamp lights up 1 Service Menu Enter the service code Select and confirm Select and confirm In the case of optiPoint 500 advance optiPoint 500
40. enhanced convenience functions Answering calls and Making calls 15 Answering a call with the handset 0 0 00 0 00 2c ee eee 15 Answering a call via the speaker key speakerphone 15 Open HISTENING 614 0 c 40cehe eked tvbbbes bow tebe canes cee ee 4 16 Switching to speakerphone 2 0 eee 16 Switching to the handset 0 0 0 0 0 ene 16 Using the call waiting function 0 00 00 eee 17 Activating deactivating call waiting 0 0 0 0 eee 17 Answering the waiting call 0 0 0 0 00 ee 17 Using the mailDOx iiaii spete adairean d aaa a dash we deat eiaa 18 Retrieval from mMailboX 22224 aaau 18 Answering a callback request nannaa aaaea 18 Deleting mailbox entries 0 0 eee 19 Terminating mailbox retrieval 2 2 19 Using the mailbox function optional o oo aoaaa aaa aaea 19 Timed reminderS iw heres aide de de eee a hw de Ra 19 Incoming call on loudspeaker voice calling 0 20 Activating deactivating stop voice calling 0005 21 Answering a call on the headset aaau 21 Activating deactivating do not disturb n asana naaa 0 000000 ee 21 Malicious call holding 6 a 4 aana aaa 22 Making calls a n nannan nnna nnn 23 Contents 10 Dialing with the handset off hook 0 0 0 0 0 0c eee 23 Dialing with the handset on hook 0 0 0 0 0 ce eee 23 Suppressing your nu
41. er or b y Select and confirm Fixed forwarding is deactivated Output on first line Forwarding calls Step by Step Call forwarding Call forwarding o Service Menu If variable forwarding was previously programmed and activated it is deactivated and the forwarding destina tion is deleted Deactivating fixed forwarding in the idle menu You can also deactivate fixed forwarding in the idle menu Select and confirm Fixed forwarding is deactivated The destination number is retained Activating and deactivating with call forwarding key Activating Press the key The lamp lights up Deactivating Press the key The lamp goes out Deleting the destination for fixed forwarding You can delete the destination for fixed forwarding Press the key The lamp lights up Confirm Confirm Display shows Variable forwarding Confirm Display shows Fixed forwarding and the for warding destination Open Fixed forwarding Select and confirm The forwarding destination is delet ed If fixed forwarding was activated it is now switched off If a forwarding key has been configured it is deacti vated Forwarding calls Step by Step Variable forwarding With variable forwarding you can choose between 6 dif ferent types of call forwarding Variable forwarding unconditional forwarding Forwarding for internal Forwarding for external Forwarding for busy Forwarding after timeout Forwarding for busy aft
42. er in which they are offered to you or you can give priority to certain calls Precondition System Support has specified the se quence in which incoming calls are to be routed to line keys Taking calls in the order offered Your telephone rings ringing signal The caller is dis played for example 3235 Brown The lamp for the rel evant line key flashes rapidly Lift the handset Press the key You are in speakerphone mode optiPoint 500 advance does not have speakerphone Taking calls with priority Your telephone rings ringing signal The caller is dis played for example 3235 Brown The lamp at the rel evant line key flashes rapidly The lamps at other line keys also flash rapidly Press the line key to which you are giving priority The name of the other caller for example 3236 Jackson is displayed briefly Lift the handset Press the key You are in speakerphone mode 71 Making multiline and team calls Step by Step Activating deactivating ringer When you are making a call on a line you may be dis turbed by the ringing signals for other incoming calls If ringer cutoff has been configured your telephone does not ring Incoming calls are then signalled by the flash ing of the line keys With the Ringer Cutoff key configured To activate ringer cutoff Press the key The lamp lights up The telephone does not ring for incoming calls To deactivate ringer cutoff Press th
43. er timeout The forwarding types are mutually exclusive except for forwarding for internal and forwarding for external You can program a forwarding destination for both of the two exceptions and thus activate them both Example You had activated variable forwarding You now program and thus activate forwarding after timeout Variable for warding is automatically deactivated and its forwarding destination is deleted Selection of a variable forwarding type Select the items Destinations and Forwarding in the service Menu Press the key The lamp lights up Y Confirm Y Confirm Variable forwarding will be offered first Variable Umleitung AUS Output on first line Output on second line Y_ Confirm to select the next forwarding type Output on first line Output on second line or if you have already programmed a fixed forwarding des tination Output on first line Output on second line Y Confirm to select the next variable forwarding type FWD ALLINT off Output on first line 57 Forwarding calls Step by Step Next forwarding type gt FWD ALL EXT off Next forwarding type gt or FWD ALL INT off Enter destination gt Service Menu QD Destinations y allforwaraing Next forwarding type gt Next forwarding type gt Next forwarding type gt P Enter destination gt n a ie See id Output on second line To select the next variable forwarding type Output on first lin
44. ernal and or an internal call this call request is saved in a call log Your tele phone can also be configured so that answered calls are entered in this call log Your telephone saves the last 6 outgoing and the last 12 incoming calls in chronological order Each call is assigned a time stamp The display begins with the most recent unanswered entry in the log If several calls are received from the same user a new entry is not made for each call instead the time stamp is updated for this caller Viewing the call log Precondition System Support has configured a call log for your telephone Press the key The lamp lights up Enter the service code for incoming calls Enter the service code for outgoing calls Confirm Select and confirm Confirm Select and confirm Using saved numbers to make calls Step by Step The first call in the call log is displayed User Date and time of the entry and reason for the entry The display begins with the most recent unan swered call If the party has called more than once the number of times this party called is displayed Displaying further calls from the list Select and confirm Ending call log viewing Press the key The lamp goes out Dialing a number from the call log Precondition You view the call log the desired call is displayed Select and confirm The user is called Deleting an entry from the call log Precondition
45. es the forwarding facility Deactivating variable forwarding You can deactivate all variable forwarding types in the Service Menu Press the key The lamp lights up VY Confirm Y Confirm Display shows Variable forwarding JY Confirm Display shows Fixed forwarding Y Confirm Display shows Forwarding for internal gt Opena forwarding type for example Forwarding for in ternal gt Y Select and confirm Variable forwarding is deactivated and the forwarding destination is deleted Output on first line for example for Forwarding for in ternal To select another variable forwarding type proceed as described on gt page 57 Checking forwarding To check up on the status of the forwarding types pro ceed as described on gt page 57 The status ON or OFF is shown in the first line The forwarding destina tion is shown in the second line if this variable forward ing type is activated Forwarding calls Step by Step Service Menu Deactivating variable forwarding in the idle menu You can also deactivate the following variable forward ing types in the idle menu e Variable forwarding e Forwarding for internal and for external Select and confirm while the phone is idle Forwarding is deactivated and the forwarding destination is deleted Activating and deactivating forwarding using switch If a forwarding destination has been programmed for fixed forwarding you can use the switc
46. ey The lamp goes out 51 Checking the telephone Step by Step Checking the telephone Checking its functionality You can test the functionality of your telephone This in cludes the following checks e Are all the key lamps operating properly e ls the display operating properly e Do all the keys function e Are there any problems with the speaker handset ringing tone volume ringing tone pitch alerting tone or speakerphone function The speakerphone func tion is not available with the optiPoint 500 basic Otherwise if necessary for servicing e the terminal ID identity of the telephone e the software version of the optiPoint 500 telephone e the power feeding range of the line Precondition he telephone is in the idle state Press the key The lamp lights up Enter the service code Select and confirm Select and confirm the required test function Follow the user prompts on the display Press the key The lamp goes out The test is ended Checking the telephone Step by Step Checking the assignment of functions to keys You can check which functions have been pre assigned to specific keys on your telephone You can also check what you have saved on individual keys yourself The fol lowing types of key assignment are possible e Repertory dialing gt page 48 e Direct station selection gt page 84 and gt page 86 e Function gt page 50 Precondition he telephone is in th
47. firm Confirm For further information see gt page 5b 79 Making multiline and team calls Step by Step Cancelling the fixed call forwarding destination Precondition he telephone is in the idle state A fixed forwarding destination has been saved gt page 79 Only if it is not your primary line Press the line key for the required line Press the key The lamp lights up The settings for fixed forwarding for every line are iden tical with the call forwarding function described above Therefore for all further steps see gt page 56 Deactivating call forwarding for a line Precondition The telephone is in the idle state After a line key has been pressed an activated call forwarding function is indicated on the display Only if it is not your primary line v Press the line key for the required line With the call forwarding key Call forwarding Y Press the key The lamp goes out Via the Service Menu Press the key The lamp lights up Enter the service code Select and confirm Select and confirm Confirm For further information see gt page 56 Step by Step g and or Waiting call Waiting call D Waiting call D Disconnect Making multiline and team calls Taking calls for colleagues in a team If a member of a team does not answer a call within 15 seconds depending on the system the other mem bers of the team hear an alerting tone Telephone in the id
48. ge 95 The CE symbol certifies compliance of this equipment with the EU di rectives Environmental label This device has been manufactured in accordance with our certified en vironmental management system ISO 14001 This process ensures that energy consumption and the use of primary raw materials are kept to a minimum thus reducing waste production Basic Usage Instructions Basic Usage Instructions The optiPoint 500 basic and optiPoint 500 standard optiPoint 500 advance telephones with add on unit optiPoint 500 standard distinguishes itself from Hicom 300 H Stand with its full duplex handsfree function Keys for telephone settings Display e i Fixed function keys Handset Speaker for open listening e PA mec oes S h ift key for De e second key level Dialin g Key for optiPoint 500 key keypad confirming scrolling to module with additional a function functions programmable keys Permanently assigned function keys for basic enhanced multiline and team functions example Variant Su IOS fm Ie cC ft ve mo Disconnect PQ Mm D mo DO keyset configuration gt page 65 with line keys on the optiPoint 500 key module Basic Usage Instructions optiPoint 500 advance control panel with optiPoint key modules optiPoint 500 advance distinguishes Itself from optiPoint 500 basic optiPoint 500 standard with a backl
49. h to activate and deactivate the forwarding facility If variable forwarding is activated it can only be deactivated with the switch Press the key The lamp lights up Select and confirm Select and confirm Confirm Confirm This deletes any destination number pro grammed for variable forwarding Automatic call forwarding Forwarding of internal and external calls in the system can be configured and activated for your line by System Support Calls can be rerouted e unconditionally e when the line is busy e when the call is not answered Unconditional call forwarding should only be used if the line is for outgoing calls only for example on an eleva tor If you have set up fixed or variable call forwarding and if the manually programmed forwarding destinations are not obtainable for example because they are busy then calls are automatically forwarded to the system for warding destinations Step by Step Service Menu Forwarding calls Forwarding calls for a different terminal You can save activate check and deactivate call for warding for another telephone fax machine or PC from your own telephone To do so you need to know the PIN for this terminal or you must have the Call forward ing for remote terminal class of service Your System Support can help you in both cases Storing a destination for another telephone activating call forwarding Press the key The lamp lights up Conf
50. ift the handset Select and confirm Enter the station number of the telephone at which the call was held You automatically pick up this call Forwarding calls for lines If you activate call forwarding for a line that can also be accessed at other telephones the call forwarding func tion applies to all line keys belonging to this line Storing and activating variable call forwarding for a line ine Press the line key for example for line 3235 With the call forwarding key Press the key The lamp lights up The available types of variable call forwarding for every line are identical with the call forwarding types descri bed above Therefore for all further steps see gt page 57 78 Step by Step v Making multiline and team calls Storing and activating a fixed call forwarding destination for a line Press the line key for the required line The lamp lights up Press the key The lamp lights up Service Menu The settings for fixed forwarding for every line are iden tical with the call forwarding function described above Therefore for all further steps see gt page 54 Activating fixed call forwarding for a line without storing ine Press the line key for the required line The lamp lights up With the call forwarding key Press the key The lamp lights up Via the Service Menu Press the key The lamp lights up Enter the service code Select and confirm Select and con
51. ill have the saved data Contact System Support Making calls Step by Step Making calls Dialing with the handset off hook Lift the handset Internal Enter the number External Enter the external code and the number The called party is busy or does not answer Replace the handset Dialing with the handset on hook Internal Enter the number External Enter the external code and the number The called party answers The call is on your speak er Lift the handset When handset is on hook speakerphone This function is not availiable for the optiPoint 500 basic The called party is busy or does not answer Press the key The lamp goes out Speaker D 23 Making calls Step by Step Suppressing your number on called party s display Suppression of the number indication only applies to the next call and is not saved together with the redial function Press the key The lamp lights up Enter the service code Dial tone can be heard Select and confirm Confirm Dial tone can be heard Enter the other party s number If the call is answered your number does not appear on the called party s dis play Direct call to a colleague via loudspeaker voice calling You can make a direct call to an internal HiPath 4000 or Hicom 300 E H user via the loudspeaker in his or her telephone Precondition Your telephone has a voice calling key Press the key Enter the numbe
52. immediately to the execu tive s telephone The forwarding function can be activat ed on the secretary s telephone and at the executive s telephone To activate Press the key The lamp lights up To deactivate Press the key The lamp goes out Intercept I Calls for the secretary are not redirected only calls for the executive Taking a call on the executive s telephone A call for the executive is not answered by the secretary After 15 seconds depending on the system you hear an alerting tone on the executive telephone The display indicates who is calling Lift the handset Press the flashing key Waiting call l Making calls in an executive secretary team Step by Step Taking calls for other executive secretary teams If several executive secretary teams have been config ured you can pick up calls for other teams Lift the handset Press the flashing DSS key for example Executive 3 Exccutves Call pickup is also possible during a call in progress Please request the other party to wait briefly before you press the flashing key Using second telephone for executive Precondition A second telephone has been config ured for the executive The executive s first and second telephones each have a call park key Parking a call at the first telephone Press the key The lamp lights up Call park Resuming a call at the second telephone Lift th
53. ired party Replace the handset If a connection is not set up between the other two parties within 40 seconds you are recalled You are then connected to the first party again H Using the switchover button The switchover button that must be configured by Sys tem Support can be used for the following functions e consultation return to the call being held or the con ference being held e toggling e accepting a waiting call e accepting a group call Waiting call You hear a call waiting tone Information about the call appears in the display Press the flashing key to accept the waiting call The lamp is on Calling several persons simultaneously Step by Step Toggling You are connected to two users One user is waiting The switchover lamp is on Press the key to switch over to the other user The first user waits Consultation You call a second user The second user does not an swer Press the key to return to the waiting user or the waiting conference Group call You are connected to a single user A group call is sig nalled Information about the group call appears in the display Switchover D Press the flashing key to accept the group call The first user is placed on hold The lamp is on 33 Using saved numbers to make calls Step by Step Service Menu Using saved numbers to make calls Using a call list missed calls If you are unable to take an ext
54. irm Select and confirm Confirm Enter the number of the other telephone Confirm Enter the PIN only if your own station does not have the Call forward ing for remote terminal class of service Confirm Enter the number of the destination Confirm Call forwarding is activated immediately Forwarding calls Step by Step Service Menu Storing a destination for fax PC or busy activating call forwarding Press the key The lamp lights up Confirm Select and confirm Select and confirm Enter the code for the type of call forwarding required The codes are defined by System Support You can en ter your call forwarding codes in the following table Call forwarding for fax Call forwarding for PC Call forwarding for busy Enter the number of the other terminal Confirm Enter the PIN only if your own station does not have the Call forward ing for remote terminal class of service Confirm Enter the number of the destination Confirm Call forwarding is activated Forwarding calls Step by Step Checking deactivating call forwarding for another telephone Press the key The lamp lights up Select and confirm Select and confirm Confirm Enter the number of the other telephone Confirm Enter the PIN only if your own station does not have the Call forward ing for remote terminal class of service Confirm To deactivate Confirm To check Selec
55. it display a headset connection and a second option bay Keys for telephone settings Display Fixed function keys Hond E set Handsfree con Speake for open listening eee Shift s i key level Dialing Key for Key for scrolling optiPoint 500 key module with keypad confirming to functions additional programmable keys a function Permanently assigned function keys for basic enhanced multiline and team functions example Variant me O Ce O Cr DO m pO Co DO Ci D Mbi D Dome D Disconnect D Boe Show usedine DO Row used ine DD Finger cutot _ Finger cutot D Privacy DO Dioner rod i mion _ D Ecusve hod De inelother _ D inetother inetother _ D inetother _ D Don _ nion D nione D ion D Eion _ ion _ D mion _ incl other _D Enion _D Dion D Eion keyset configuration gt page 69 with line keys on the optiPoint 500 key module Basic Usage Instructions Step by Step How to use this user guide The operating procedures are presented in a logical sequence in the colored column The symbols used have the following meanings Lift the handset Replace the handset Enter number or code Press the setting keys on the telephone Press the key Press the key that is lit Cher D Press the key that is flashing The selection option is shown on the display Confirm with key Cv Look for the selection option
56. ith error messages on the display nonan anaana aaa 96 Who to contact if a problem OCCUrS 00 000 eee 97 NGO Koos daeesidiectennedenendedede nian gaan 98 Jh Quick reference operating instructions appendix Answering calls and Making calls Step by Step Answering calls and Making calls Answering a call with the handset The telephone rings The caller is displayed Lift the handset Ending a call Replace the handset Answering a call via the speaker key speakerphone The telephone rings The caller is displayed Press the key The lamp lights up You are in speakerphone mode Note optiPoint 500 advance does not have a micro phone Increase or decrease the volume Keep pressing the keys until the desired volume level is set Ending the call Speaker Press the key The lamp goes out Notes for speakerphone mode e Tell the called party that you are using speaker phone e The speakerphone conversing equipment works best at low volume settings e The ideal distance between yourself and the tele phone for speakerphone conversing is approx 20 inches Answering calls and Making calls Step by Step Open listening You can allow other persons in the room to listen in on the call Always inform the other party that you are switching to the speaker Precondition You are making a call with the handset To activate Press the key The lamp lights up To deactivate
57. lamp goes out Readset D Activating deactivating do not disturb If you do not wish to receive incoming calls you can ac tivate the do not disturb function Internal callers then hear busy tone while external callers are forwarded to the attendant System Support can also set up destina tions for forwarding internal and external calls such as to your mailbox Precondition System Support has enabled the do not disturb function for all HiPath 4000 users in your sys tem 21 Answering calls and Making calls Step by Step Service Menu Press the key The lamp lights up Enter the service code Select and confirm Select and confirm The display indicates whether the do not disturb facility has been activated or deactivated Confirm IE If do not disturb is active you hear an alerting tone when you lift the handset The attendant can override the do not disturb function to speak to you If System Support has disabled the do not disturb facility for the HiPath 4000 system the option do not disturb does not appear in the Service Menu Malicious call holding You can trace a malicious external caller The caller s number can be registered during the call or for up to 30 seconds after the call Do not replace the handset Press the key The lamp lights up Enter the service code Select and confirm Select and confirm IE If malicious call holding was successful your net work carrier w
58. le state The telephone rings The display shows Call for Lift the handset and press the flashing key You have now taken over the call Press the flashing key only You are in the speakerphone mode In the course of a call Press the flashing key The first party waits while you are connected to the waiting party gt page 74 Ending the waiting call back to the first Press the key Picking up a specific team call You hear another telephone ring and you know its sta tion number or a colleague asks you verbally to pick up a call for a specific telephone If you do not know the number you can have it dis played gt page 82 Lift the handset Select and confirm Enter the station number of the telephone for which you wish to or have been requested to pick up the call In this way you pick up the call Making multiline and team calls Step by Step Having the number of the called station displayed If the number of the station for which you as a member of a call pickup group wish to pick up a call does not ap pear on the display you can enter the code for Display on request after lifting the handset If you are not sure of this code ask with System Support Lift the handset After the code has been entered the station number of Enter the code the telephone that has been called is displayed Taking a call in a hunt group All the members of the team can be accessed simulta
59. line keys and multiline access keyset aonFh WN Variable call forwarding Other type of call forwarding Incoming calls Outgoing calls Variable call forwarding Other type of call forwarding Speaker Handset Ringing tone volume Ringing tone pitch Alerting tone Handsfree conversing not for UK
60. mber on called party s display 24 Direct call to a colleague via loudspeaker voice calling 24 Entering commands with tone dialing DTMF suffix dialing 25 Calling several persons simultaneously 26 Making a second call consultation 0 00 00 cee eee 26 Alternating between two calls toggling 0000 26 System supported conference 0 0 0 a 27 Setting up aconference 0 0 0 ce 28 Expanding the conference 0 aaa aaaea 29 Transferring the conference uaaa eee 30 During the conference 0 0 ce ee 31 Transferring a call cccecccieves ian Ge hd a 32 Using the switchover button 2 0 0 0 0 00 aeae ee 32 Using saved numbers to make calls 34 Using a call list missed calls o o nua aa aaa aaa 34 Viewing the call 09 n nnana naaa ees 34 Dialing a number from the calllog 2 0 00 0 00 ee 35 Deleting an entry from the calllog 2 0 0 0 cee J9 Saved number redial naaa auaa aaa 35 Last number redial 0 0 ee eee 36 Dialing with repertory keyS nnana aaau aea ne 36 Dialing with individual speed dialing numbers 37 Dialing with system speed dialing numbers 005 oT Making project calls 000005 38 Setting up a project call nnna aaua aa ee 38 Call duration diS Play ss s eared c Gerke ee ee eee ghee ese ees oe ksd 4 39 If you do no
61. member number Confirm to display the next member select and confirm to end the display Select and confirm to disconnect this member from the conference If there were only three members the con ference is now ended and the call continues as a two party call Disconnecting the last member added You wish to disconnect the last member added to the conference Select and confirm The last member added is discon nected If there were only three members the confer ence is now ended Putting the conference on hold If line keys are installed gt page 69 you can put the conference on hold and make a call on another line Press line key Select and confirm The conference will be put on hold The following mes sage is displayed 1st line Conference 2nd line On hold Press the line key on which the conference is being held you are reconnected to the conference 31 Calling several persons simultaneously Step by Step Switchover Transferring a call If the person you are conversing with wishes to be for warded to one of your colleagues you can transfer the call to this third party Extending the call with prior announcement Confirm Call the other party and inform him or her that the wait ing user wishes to be put through Replace the handset The two users are connected to each other Extending the call without prior announcement Select and confirm Enter the number of the des
62. nction that you have saved on a key gt page 50 for example Press the key The function is executed Waiting call on off How to activate functions Step by Step Which functions can be used Basic and enhanced functions You can use all of the communication platform s basic and enhanced functions that are offered in the dialog on the display in the service menu and on the function keys Additional multiline and team functions gt page 69 These are configured by System Support You can use the multiline and team functions in addition to the basic and enhanced convenience functions A telephone with line keys is identifiable by the fact that your number and the numbers of your colleagues have been assigned to line keys You have access to all lines and you can also make calls via several lines simultaneously The individual telephone can also be configured as a keyset for multi line operation for example for use by nonteam members or by brokers who are in contact with clients on several lines simultaneously Additional executive secretary functions gt page 86 These are configured by System Support You can use the executive secretary functions in addition to the ba sic and enhanced convenience functions A telephone with an executive secretary configuration is identifiable by the executive or secretary line keys for direct calls to the executive or to the secretary s office An executive secretary telepho
63. ne also has an intercept key while a secretary s telephone has a pickup and a deputy key How to activate functions Step by Step How to make best use of your tele phone e No doubt you have colleagues or outside business associates to whom you make frequent calls You can save a great deal of time and effort by storing these numbers on keys Storing a speed dialing number on a key gt page 48 e All too often the number you have dialed is busy But afterwards you are extremely busy and completely forget to try calling it again Our advice make a habit of using the Callback function gt page 40 Contents Basic Usage Instructions 000005 3 The optiPoint 500 basic and optiPoint 500 standard optiPoint 500 advance telephones with add on unit 00 0000 eee eee 3 optiPoint 500 advance control panel with optiPoint key modules 4 How to use this user guide 6 ia raw we a Oe ew OA ee 5 How to activate functions 00000 6 oop MECC Vinca phd oe Sg pate a Pa i ee hon ee ape we wee 6 Via the Service Menu 2 ee eee 6 s Using a TUNCTOU Key 5 625 5 e a wk ew oa ve riina iaaa ai 6 Which functions can be used 1 ee J Basic and enhanced TUNCtIONS oc i066 bowed a 7 Additional multiline and team functions 0 000 7 Additional executive secretary functions eean 7 How to make best use of your telephone 0005 8 J Basic and
64. programmed by System Support cannot be changed Then Return is shown I Storing numbers system functions and timed reminders Step by Step You can now activate the function directly by lil 7 l pressing the key For functions such as call wait ing that can be alternately activated deactivated you activate the function when you press the key and subsequently deactivate it when you press the key again The key s lamp is lit when the func tion is active Saving timed reminders You can program a timed reminder on your telephone to remind yourself of an important meeting or appoint ment for example gt page 19 You must save the ex act time at which you wish to receive the reminder Re minders can be set for the next 24 hour period Press the key The lamp lights up D Enter the service code or gt Select and confirm The display indicates whether or not a timed reminder has already been programmed Y First timed reminder Confirm Further timed reminder Select and confirm and TE Enter the time with either 3 or 4 digits as appropriate for example 845 for 8 45 hours or 1500 for 15 00 hours Y Confirm Cancelling a saved reminder Press the key The lamp lights up Enter the service code or gt Y Select and confirm A saved timed reminder is dis played gt y Confirm if you have saved several timed reminders and gt f Select and confirm Press the k
65. r Wait for voice calling tone Lift the handset and speak to the other party If the handset is on hook handsfree conversing If the called party has activated the stop voice calling facility gt page 21 he or she receives voice calling as a normal call IE 24 Making calls Step by Step Entering commands with tone dialing DTMF suffix dialing This feature is not applicable for UK and other countries using tone dialing default After dialing a number you can set tone dialing to ac tivate equipment such as an answering machine or an automatic information or switching system by dialing commands in DIMF mode DTMF dual tone multifrequency dialing Press the key The lamp lights up Enter the service code Select and confirm Select and confirm You can now enter commands with keys 0 to 9 the star key and the pound key DTMF mode is deactivated as soon as the con nection is cleared down The DTMF suffix dialing display may appear af ter you enter the number depending on the PBX configuration You can then proceed to enter commands as soon as you have dialed a number 25 Calling several persons simultaneously Step by Step Calling several persons simultaneously Making a second call consultation During a call in progress you can set up a second call for example to obtain information The first party is placed on hold Confirm Make
66. r secretary s office 2 86 The lamp statuses of direct station selection DSS keys 86 Making a call to the executive secretary 004 86 Taking a call for the executive in the secretary s office 87 Taking a call for the executive during a callin progress 87 Extending a call to the executive 2 eee 87 Forwarding calls directly to the executive 00 02 eee 88 Taking a call on the executive s telephone 04 88 Taking calls for other executive secretary teams 89 Using second telephone for executive 0 20 0c eee 89 Activating deactivating call waiting for executive 89 Calling a Messenger nauna nananana 90 Using the call signal function n s saana aaaea 91 Designating a deputy for the secretary unua aaau 91 J All about the telephone Labeling documentation and accessories 92 13 Contents 14 Labeling Key FISIGS 2 aww a5k ated wm aged amp a poet we BAO eee ba ee ee we ee 92 Attaching a Station Number Label 0 0 0 0 0000 93 Documentation sr argue donee amp wien awed a Reng a adra Aca gee Bo 93 Ordering ACCESSOLIES 6 eee 94 Use of computer aided telephone applications 94 Advice for users 000cecceecaeeeneaes 95 Care of the telephone 20 0 0 0c ees 95 TOUDIECSHOOUN Oya essa ohne eked oes eae ee ee Ga ea has A 95 Dealing w
67. rauteetsratopssie anaeectiaentearenen 83 eI Gh Cal resen i E inea 83 POF TONTO asirna aai 93 Phone adapter uiscce 94 Primary line line keys ccce 69 R Recorder adapter eccerre 94 Relocating sersriererinririniinarenisr essiens 68 Repertory dialing cccccceeeeeeeseeeees 48 Ringing tone pitch n se 43 Ringing tone VOIUME ecse 43 S Saved number redial acc 35 Second call leerer 17 Second call executive oe 89 Second handset rererere 94 Second telephone executive oo 89 Selection with Keys cercei 6 Service MENU ssec 6 Speaker erensia an iaaii 15 Speakerphone iceeceerierrerrrrrrnnn 15 VVC HIN TO seadis 16 Speakerphone function occie 44 Speakerphone Mode nccc 15 T Taking over a call executive secretary oo eee 87 U User Guide HIME TOTAL cudscchcactanstacaschadretaesasenosaonats 93 Ordering aac cet torczere cen epteccet racmevtonssetess eae 93 POF TOUTAU ananena 93 V Variable call forwarding Index 1P A81003 H8400 B307 1 7619 Reference No A31003 G3000 B309 8 7619 Printed in the Federal Republic of Germany BA 10 12 2001 HiPath 4000 Hicom 300 H 300 E Siemens AG 2001 Information and Communication Networks Hofmannstr 51 D 81359 Munich Subject to availability Right of modification reserved SIEMENS HiPath 4000 Hicom 300 E 300 H Quick Reference User Guide optiPoint 500 basic optiPoint 500 standard optiPoint 500 advance SIEMENS Important functions at a glance
68. rself with PIN and dialing 65 Identification with the chip card 0 0 0 ee eee 67 Deactivating identification at the other telephone 67 Relocating with the telephone 68 Disconnecting the telephone from its present station line 68 Reconnecting the telephone at the new station line 68 J Multi line and team functions Making multiline and team calls 69 Using line keys oi a aban ob Be OD Oe oe oo ace dew ae EE a 69 The different states of line key lamps 05 70 PrevieW sh rare anaa was ha ea A aah ee ee we 70 Taking calls on line keys 0 0 0 ee eee 71 Taking calls in the order offered 0 0 0 0 eee 71 Taking calls with priority a6 a0iaevw eb ew ead ew a OR A Om 71 Activating deactivating ringer 0 ee 72 Dialing with line KEYS 2 61244 oo Nee oe nee Seale aw segues wdtuds a4 73 Identifying the line used 0 eens 74 Alternating between different lines 0 0 00 00 eee 74 Ending a call on a line key 0 0 00 ee 75 Adding another party to a line conference 75 PIVACV o cote dep Ward a eo So ae Ode on L s 8 oe we Le oe od aa Bae hte 75 Allowing override 0 ee ee ees 15 Preventing override naaus aaa Goal eo de Ge acd dea ae are we 76 Terminating a connection ona line key 205 76 Holding a call on a line key and picking it up again
69. rting tone is audible The lamp flashes Press the key You are connected to the waiting caller The other party is placed on hold Select and confirm You will receive the message 1 is your position All members are interconnected in a conference circuit Calling several persons simultaneously Step by Step Expanding the conference Any member of the system conference can expand the conference by e calling another user and adding this person to the conference e adding a user to the conference from a consultation call e accepting a waiting call and adding the caller to the conference Calling and adding another user You intend to call another user and to add this person to the conference Select and confirm Call the new user Announce the conference Confirm The user is added to the conference If the new user does not answer Confirm Expanding the conference from a consultation call You wish to make a consultation call during the confer ence Select and confirm The conference is placed on hold Call a user Make the consultation call Select and confirm to add the user from the consulta tion call to the conference Switch between the conference and the consultation call Select and confirm to release the consultation call and return to the conference 29 Calling several persons simultaneously Step by Step Waiingcal gt gt gt gt gt Accepting a waiting c
70. rwarding If you have programmed a forwarding destination for fixed forwarding you can activate and deactivate the forwarding facility either in the Service Menu or with a Forwarding calls Step by Step forwarding key configured by System Support The pro grammed forwarding destination remains valid until you change or delete it Programming changing a forwarding destination Press the key The lamp lights up Y Confirm Call forwarding vV Confirm Display shows Variable forwarding Y _ Confirm Display shows Fixed forwarding If forward ing has been programmed the destination is displayed P Start Fixed forwarding Enter destination gt ie Enter the number of the forwarding destination Any destination previously saved will be overwritten Y Confirm when the complete number has been entered Activating deactivating fixed forwarding You can only activate fixed forwarding if a destination number has been programmed ress the key The lamp lights up Z Confirm Y Confirm Display shows Variable forwarding Y Confirm Display shows Fixed forwarding If forward ing has been programmed the destination is displayed whether forwarding is switched on or off gt Start Fixed forwarding gt Y Select and confirm Fixed forwarding is activated Output in first line The following display message ap pears in the idle menu Forward to for example 2223 Klaus Meier own numb
71. s of service Override is not possible if the called party is pro tected by the Privacy function Telephone settings Step by Step Telephone settings Adjusting the ringing tone volume Press one of the keys when the telephone is idle Confirm To increase decrease the volume keep pressing the keys until the desired volume level has been reached Save Adjusting the ringing tone pitch Press one of the keys when the telephone is idle Select and confirm Changing the pitch keep pressing the keys until the de sired pitch has been reached Save Telephone settings Step by Step Adapting the speakerphone function to the acoustics of your room This option is not available for the optiPoint 500 basic To improve the clarity of voice transmission during Speakerphone conversations you can adapt the micro phone sensitivity of your telephone to suit the acoustics of your room normal room reverberating room soundproofed room Press one of the keys when the telephone is idle Select and confirm Select the type of room acoustics Keep pressing the keys until the required setting is displayed Save Setting the volume of the alerting tone You hear the alerting tone for example when you re ceive a second call during a call in progress or when a call has not been taken by any member of your group Press one of the keys when the telephone is idle Select and confirm To incr
72. selection DSS user The called team member is not at his or her normal workplace for example Lift the handset Press the flashing key for example Jones Making calls in an executive secretary team Step by Step Making calls in an executive sec retary team Each executive secretary team is configured by System Support An executive secretary team can consist of a maximum of 4 executive telephones and 2 secretarial telephones Calling executive or secretary s office The lamp statuses of direct station selection DSS keys An executive DSS key is configured on the secretary s telephone and a secretary DSS key on the executive s telephone The meaning of the lamp statuses is the same for both keys Here is an example for the execu tive key on the secretary s telephone The lamp is not lit the executive is not making a call or Executive D or Execute D The lamp is lit the executive is making a call The lamp is flashing there is an incoming call for the executive the executive has not answered it yet Making a call to the executive secretary Example of a call from the executive to the secretary Lamp is not lit the secretary is not making a call Press the key Lift the handset Handset on hook speakerphone Step by Step Secretary D Exec Call pickup Disconnect Making calls in an executive secretary team Lamp is lit the secretary is making a call Press
73. ssing the key if you wish to select a different language m gt This user guide can be ordered in other languag es gt page 92 4 Storing numbers system functions and timed reminders Step by Step Service Menu Storing numbers system func tions and timed reminders You can save a frequently required number or a fre quently used function on any key that has not been pre programmed by System Support The keys on the opti Point key module add on unit can be assigned on two levels Before storing you can check the key assign ment gt page 53 Storing a repertory dialing number ona key Press the key The lamp lights up Press the programmable key with appropriate feature To use the second level on the optiPoint 500 key mod ule press the shift key first The current key assignment configuration is displayed Confirm Enter the number For external numbers enter the external code and then the telephone number Confirm If you made a mistake during input Select and confirm Enter the number again You should label keys after you have assigned a function to them gt page 92 I Storing numbers system functions and timed reminders Step by Step Storing a number for redialing Precondition Your telephone is programmed for Saved number redial not Last number redial Storing a caller s number or a number that has been dialed You are still on the phone with
74. t and confirm Example of display This means calls for station 3428 are redirected to station 8968 Checking deactivating call forwarding for fax PC or busy Press the key The lamp lights up Select and confirm Select and confirm Select and confirm Enter the code for the type of call forwarding required The codes are defined by System Support You can en ter your call forwarding codes in the following table 63 Forwarding calls Step by Step Interrogating forwarding for fax a Interrogating forwarding for PC ee Interrogating forwarding for busy oo Deactivating forwarding for fax Deactivating forwarding for PC Deactivating forwarding for busy Enter the number of the other terminal Confirm Enter the PIN only if your own station does not have the Call forward ing for remote terminal class of service Confirm To deactivate Confirm To check Select and confirm Example of display gt page 63 Changing call forwarding for another terminal The procedure is exactly the same as for Save Activate for another telephone gt page 61 for fax PC or busy gt page 62 Using a different telephone in the same way as your own Step by Step Using a different telephone in the same way as your own You can log on to another telephone belonging to the HiPath 4000 or Hicom 300 E H system via a personal identification number PIN also telephones of net
75. t get through 005 40 Using the callback function 2 0 0 0 eee 40 Storing a callback request 0 0 0 ee 40 Answering a callback request 0 0 0 0 eee eee 40 Rejecting a callback request naana aaa ee 40 Checking cancelling saved callback requests 41 Camping on a colleague s call 2 anaana aaa ee 41 Overriding a colleague s call intrude onoono aana aaaea 42 Telephone settings 000eeeaues 43 Contents Adjusting the ringing tone volume 2 0 0 0 0 02 ee 43 Adjusting the ringing tone pitch 0 0 0 0 ee ee 43 Adapting the speakerphone function to the acoustics of your room 44 setting the volume of the alerting tone 0 005 44 BeOS Ola pyar ua 5e e Ge ion a ee hee ka Bae ae 45 Adjusting the display contrast 0 0 0 0 0 0 2c ce eee 45 Adjusting the angle of the display 0 0000 cee eee 45 Locking your telephone 0 00 cc eee 46 Selecting the language for user prompts displays 47 Storing numbers system functions and timed reminders 200eeee eens 48 Storing a repertory dialing number onakey 005 48 Storing a number for redialing 0 0 00 ce ee 49 Storing a caller s number or a number that has been dialed 49 Storing any NUIMDEF 2 5 aac stew bs ea wee Re oe Rb Aa eee aR ee as 49 Saving individual speed dialing numbers
76. your call to the second party Release the second call return to the first call Confirm Alternating between two calls toggling Precondition You have either made a second call see above or taken a waiting call gt page 17 during a call in progress To switch to the waiting party gt Select and confirm Release the present call return to the other call gt Select and confirm Step by Step Calling several persons simultaneously Setting up a conference call Confirm An alerting tone indicates that all three users have been interconnected to form a conference circuit System supported conference In asystem supported conference you can include up to 8 internal and external users Users with system tele phones can execute or use all of the following func tions ISDN telephones and external users are passive users they can only be included in an existing confer ence You can include users and conferences from a distant system in your conference The distant users can set up and extend their own conference The members of this conference are included in your conference But they cannot execute or use the following functions The following functions are supported for all conference members with a system telephone e Setting up a conference when calling a user or re ceiving a call or making a consultation call or receiv ing a second call e Accepting a waiting call and including the caller
77. your mailbox You will also find mail server voice fax messages In your mailbox if this facility is available Retrieval from mailbox The lamp is list if there are new entries in the mailbox Press the key The first entry is displayed Keep pressing the mailbox key to see the other messages Meaning of the display Call callback request for example from Mr Jones Answering a callback request The callback request is displayed Select and confirm The user is called Step by Step Maibox D Answering calls and Making calls Deleting mailbox entries The required entry is displayed Select and confirm Lo You cannot delete new voice messages that you have not played back entirely You can jump to the end of a message by entering 66 This designa tes the message as old thereby making it dele table Terminating mailbox retrieval Press the key The lamp goes out Entries remain in the mailbox until you delete them Using the mailbox function optional Users with a mailbox HiPath Xpressions can use it by calling the messaging extension for example set up call forwarding types and check available messages Spoken user prompting directs you to all available func tions If call forwarding is active the messaging exten sion is shown on the display Information on call for warding can be found on gt page 54 Timed reminders Precondition You have saved a timed reminder gt p

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